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Quantum DX30 User's Guide

1. Curent Minimum 0x0 0x1 0x0 0x0 0x0 0x1E 0x1 0x0 Ox3C 0x0 0x0 0x0 0x14 0x0 0x20 0x0 0x1 0x0 0x0 0x1 0x100 0x1 0x0 0x1 0x0 0x2 0x0 OxD400 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x1 0x0 0x0 0x0 0x0 0x0 0x1 0x0 0x0 0x0 0x0 0x0 0x4 0x0 0x0 0x0 0x0 0x0 0x0 0x1 OxFFFFFFFE 0x8 0x1 OxEF OxFF 0x1 0x2 0x1F4 Dx1 0x1 0x1 OxFF Ox2 OxFF Ox1 0x1 Ox1 Ox2 0x1 0x1FF 0x1 0x1 0x1 0x1 0x3 0x1 Defaut Dpnamie a Ox FFFFFFF 0xD200 0x0 Ox1 0x0 0x0 0x0 0x1E 0x1 0x0 Ox3C 0x0 0x0 0x0 0x14 0x0 0x20 0x0 0x1 0x0 0x0 0x1 0x100 0x1 0x0 0x0 0x0 0x2 0x0 o s EETA Reboot Yes Yes Restart Reboot Restart Yes Reboot Yes Yes Yes Yes Reboot Yes Yes Yes Restart Yes Yes Yes Yes Restart Reboot Yes Reboot Yes Restart Restart 2 Double click Topology The modify driver parameters screen displays see figure 71 Figure 71 Modify Topology Drivers Screen Quantum DX Series User s Guide Modify Driver Parameter pitem Vale S O Parameter Topology Current Value Oe Minimum OQ Maximum 1 Default Oh Dynamic Restart 106 Chapter 4 Troubleshooting Host Bus Adapter Settings 3 Enter 3 in the New Value edit box check both the Permanent and Global check boxes and click Change This changes the Emulex Fibre Channel HBA topology to PT PT fabric first then attempt FC AL The HBA will attempt a point to p
2. Address Go E B Gl 9 Home Configuration Pages Passwords SSL System Status Remote Alerts Licensing Utilities Logout Help Certificate Your SSL certificate is currently installed Library Online Host IP Capacity 12 94 TB Free 9 40 TB Used 3 54 TB 27 39 full j CT e 1 To enable SSL select Enable and click Apply 2 To add a SSL certificate click New The Install SSL Certificate page displays see figure 35 Quantum DX Series User s Guide 54 Chapter 3 DX Series Remote Management Configuration A A ee Figure 35 Install SSL Z Quantum DX100 Management Configuration Security Microsoft Internet Explorer a File Edit View Favorites Tools Help Certificate Page EBak gt 2 A Favorites Queda A D a a ala e mp amp Search the Web Address Home Configuration Pages Passwords SSL System Status Install New Certificate Remote Alerts Step 1 Upload your SSL certificate file Licensing Certificate File _Browse Utilities Note The SSL certificate file to be uploaded must be named server crt System Running Library Online Step 2 Upload your SSL private key file Host e Step 3 Enter your SSL passphrase and activate Capacity 12 94 TB Free 9 40 TB Used 3 54 TB 27 39 full Uncompressed Usage 3 54 TE TS IS 3 Under Upload Your SSL certificate file type the
3. A audible alarm 29 B backup confidence 2 barcode assignment 46 new alpha prefix 48 numeric ending 48 BBU LED descriptions 26 browser internet xv 34 BSMI see Taiwan C compression Fibre Channel 7 configuration 39 accessing 39 barcode assignment 46 Quantum DX Series User s Guide date and time 51 Fibre Channel 55 network 49 partitioning 40 properties 48 security 52 write protection 45 control module LED descriptions 25 controller 10 controller operations 19 D data storage 6 date and time configuring 51 displayed frames 37 DLT tape cartridges 5 downloading a system configuration file 94 drive sled description 9 Index DX100 turning on 18 DX30 turning on 18 DX Series controller front panel 20 controller operations 19 turning on the components 17 DX Series components power switch locations 19 DX Series controller ethernet interface 10 Fibre Channel interface 10 DX Series remote management pages 33 DX Series storage array audible alarm 29 BBU LEDs 26 control module LEDs 25 drive sled 9 Fan module LEDs 28 LCD LED descriptions 22 operations 21 30 power supply LEDs 27 136 RAID controller LED descriptions 24 26 27 RAID controller LEDs 23 25 26 27 28 RAID sets 9 DX Series system rebooting 97 relocating 32 DX Series web pages configuring the date and time 51 configuring the Fibre Channel options 55 configuring the network 49 configur
4. Chassis height 5 25 in 3U 133 4 mm 5 25 in 3U 133 4 mm Chassis depth 19 75 in 501 7 mm 19 75 in 501 7 mm Overall depth 20 50 in 520 7 mm 20 50 in 520 7 mm AC Power Sequencer DX100 Only Panel height 1 75 in 1U pair needed for every four storage arrays Quantum DX Series User s Guide 111 Appendix A DX Series System Specifications Physical Characteristics Weight DX100 with Two Arrays Installed 127 lbs 57 6 kg 312 lbs 141 5 kg Shipping 143 lbs 64 9 kg 334 lbs 151 5 kg Table 33 Interf i able nterfaces Host to Library Interfaces Software SCSI 2 medium changer command set DLT 7000 command set Power Input Power cord NEMA 5 15P to C13 connector Qty 4 Host to DX Series Interface Hardware Up to eight 2 Gb Fibre Channel LC connector 10 100 1000 BaseT Ethernet Quantum DX Series User s Guide 112 Appendix A DX Series System Specifications Performance and Reliability Characteristics Performance and Reliability Characteristics Table 34 and table 35 list performance and reliability characteristics of the DX Series system Table 34 Performance Si 2 seconds consisting of two Move Medium commands Characteristics Average 8 Swap Time Inventory Less than 10 seconds fully loaded with labeled cartridges Table 35 Reliability Characteristics MTBF Controller 200 000 power on hours Storage Array 2 000 000 power on hours 99 999 reliability MTTR Less than 30 m
5. Dieses ist ein Ger t der Funkst rgrenzwertklasse A In Wohnbereichen k nnen bei Betrieb dieses Ger tes Rundfunkst rungen auftreten in welchen Fallen der Benutzer fiir entsprechende Gegenmassnahmen verantwortlich ist Ceci est un produit de classe A Dans un environment domestique ce produit peut causer des interf rences radio lectriques Il appartient alors a l utilisateur de prendre les mesures appropri es Notice for USA and CANADA Only Quantum DX Series User s Guide If shipped to USA use the UL LISTED power cord specified below for 100 120 V operation If shipped to Canada use the CSA CERTIFIED power cord specified below for 100 120V operation Plug Cap Parallel blade with ground pin NEMA 5 15P configuration Cord Type SJT three 16 AWG 1 5 mm or 18 AWG 1 0 mm wires 126 ATTENTION REMARQUE Fiche Cordon Laser Statement Class 1 Laser Product Klasse 1 Laserprodukt Quantum DX Series User s Guide Appendix C Regulatory Statements Laser Statement LengthMaximum 15 feet 4 6 m RatingMinimum 10 A 125 V LIRE LA REMARQUE DANS LE MODE D EMPLOI CETTE REMARQUE NE CONCERNE QUE LES ETATS UNIS ET LE CANADA En cas d envoi aux Etats Unis utiliser le cordon d alimentation CERTIFIE UL et convenant pour 100 120 V En cas d envoi au Canada utiliser le cordon d alimentation CERTIFIE CSA et convenant pour 100 120 V Broches parall les avec une broche de mise a la terre configuration N
6. A Results page indicates the password has been changed 3 Under Administrator Password enter the desired password in the New Password field and again in the Confirm New Password field Note The passwords must be lower case and limited to 15 characters 4 Click Apply A Results page indicates the password has been changed SSL SSL Secure Sockets Layer is a protocol that provides security and privacy over the Internet by negotiating encryption keys before transmitting data between a client and a server To establish a secure SSL connection your DX Series system must have an encryption key assigned to it by a Certification Authority in the form 53 Chapter 3 DX Series Remote Management Configuration of a certificate file private key file and pass phrase Once you install these components you can establish a secure connection using the SSL protocol The Quantum DX Series system comes with a SSL certificate however you can purchase other certificates and add them to the DX Series SSL configuration To access the SSL page 1 In the Security page click SSL The management frame displays the SSL page see figure 34 Note The default setting for SSL is disabled A AAA A Z Quantum DX100 Management Configuration Security Microsoft Internet Explorer Figure 34 SSL Configuration Fie Edt View Favortes Took Heb Back gt amp A A Favorites Queda 4 Er 3 A E E Mp 8 Search the Web Search
7. Quantum User s Guide User s Guide User s Guide User s Guide User s Guide Quantum DX Series 6513501 05 A01 Quantum DX Series User s Guide 6513501 05 A01 October 2006 Made in USA Quantum Corporation provides this publication as is without warranty of any kind either express or implied including but not limited to the implied warranties of merchantability or fitness for a particular purpose Quantum Corporation may revise this publication from time to time without notice COPYRIGHT STATEMENT Copyright 2006 by Quantum Corporation All rights reserved Your right to copy this manual is limited by copyright law Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law TRADEMARK STATEMENT DLT and DLTtape are trademarks of Quantum Corporation Quantum the Quantum logo and the DLTtape logo are all registered trademarks of Quantum Corporation Other trademarks may be mentioned herein which belong to other companies Contents Preface xiii ON Care GuUardid AAA o tewsnatienntantey stbeasvoueance xvii Chapter 1 DX Series System Description 1 O 2 Time Required for DackU Paid 2 Confidence in Completing the Backup cooonconocnnccnonananinncnannancnnonnonncrnncnos 2 Time to Restore Da oia noi 2 Br Ei LC A e o E E A 3 Features and Dene NiS soplan 7 DA Series COMPONEN S innnan ien a a e daii 8 PCT CS Storage
8. Utilites Firmware Microsoft Internet Explorer File Edit View Favorites Tools Help Back x L A D Search Favorites AfMedia x ES 3 Address Home Configuration System Status emote Alerts censing Utilities Logout Help Library Activity Configuration Shutdown System Running Library Online Host lap12 IP er Es Capacity 6 96 TB Free 6 49 TB Used 475 01 GB 6 82 full C Upload New System Firmware Image Firmware Image File Browse O Note The firmware image to be uploaded must contain the extension fw Warning The upload process takes approximately 30 SECONDS and MUST NOT BE INTERRUPTED Once you click on the Upload button DO NOT CLICK on any hyperlinks toolbar buttons or menu items until you see a message indicating that the upload has finished Activate Remove New System Firmware Image Library must be Ofline A new system firmware image has been uploaded You must activate the image in order for the new firmware to become operational Uploaded Image File 02 00 08_Image fw Warning The activation process takes approximately 5 MINUTES The system will automatically restart in order for the new firmware to become operational Internet A Results page indicates the firmware has been either activated or removed 6 Click OK to return to the Utilities page The DX Series system will use the new firmware image the next
9. 138 W write protection 45 enabling disabling 46 Quantum DX Series User s Guide 139
10. Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Figure 32 Figure 33 Figure 34 Figure 35 Figure 36 Figure 37 Figure 38 Figure 39 Figure 40 Figure 41 Figure 42 Figure 43 Figure 44 Figure 45 Figure 46 Quantum DX Series User s Guide Fibre Channel Switch LED Locations ooncccncnoncnonccnoncnancnnnnnnos 30 DX Series Web Page Menu lteMS oooccoccnncncoccnocnnonnnnncnoncnnncnnnos 35 EO UCE cit rot 36 Home Laserna 37 System Details Graphical vs Textual 38 COMMOUPATION Parental indi 40 Pattition Detalla iii 41 Addie a Paro nad 42 Editing a Partition wai ac dali 44 Enabling Disabling Write Protection 46 Assienme Barcode Labels aria ita 47 Assicnine a Library Name ass 49 Contigurine the Networks iii 49 Network Configuration Page ccconncninninnnnnncnonncoonnonnnananoncnncnnnos 50 Date and Time ContieutatOii ps 51 Security Cont UTAUION tai ads 92 Sol Con eura ON catarsis iris 54 Install SSL Certificate Lage ssomstricin lili 55 Fibre Channel Input Port Locati0WMS oooconncocnnccnnccnonnnnncnnnnannns 56 Fibre Channel Configuration ccoconocnnocononcnonconnconnnnnnnnncnnncnnncnnnos 57 Device Mapping Configuration ce ceeeeseeseeeseceseeeseeeaeenees 58 oy tem otas Lage slats 60 Tape Drive Detalla dt 62 Robots id 63 Storage bin Detalla ds 64 Hardware Status Lacasa scudo iaiticc 66 Controller Petingen nnie a a 67 Fibre Channel Switch Details
11. System Running Y Library Online Y Host IP Capacity 1294 TB Free 9 40 TB Used 3 54 TB 27 39 full Compression Ratio 1 00 1 Uncompressed Usage 3 54 TB on Thursday July 7 2005 7 27 56 AM America Los_Angeles PDT Administrator Login Performance SUL ouster Storage Array l Details Status Events Properties Serial Number Primary Controller 6566323 Firmware Revision 3420 RAID Mode RAID 5 Host Number 4 Channel 0 SCSID 0 LUN 0 Field Serial Number Firmware Revision RAID Mode Host Number Channel SCSI ID LUN Internet The storage array properties are shown in table 23 Description Displays the serial number for the primary controller in the storage array Displays the firmware revision currently running on the selected storage array Displays the current RAID configuration on the storage array Only RAID 5 is supported Displays the host number Displays the controller SCSI channel in which the selected storage array is connected Displays the selected storage array SCSI ID Displays the selected storage array LUN 74 Chapter 3 DX Series Remote Management System Status Viewing System The DX Series system provides tape drive performance information on Performance the Performance Status page The Performance Status page gives the current throughput of the tape drives in use To view the performance sta
12. u Tape Drive 00 Details Status Compression Enabled TT Contents empty Compression Ratio is Wine Uncompressed Usage is Library Online Brand Quantum Model DLT 7000 T Tm Serial 214EW29043 LUN 01 Capacity 6 42 TB um re Port 03 Free 5 09 TB Si E Used 1 33 TB 20 77 full ai E Applet TapePerformanceApplet started E fi FS Internet Tape drive details The tape drive details are shown in table 12 Table 12 Tape Drive Details Field Description Status Displays the current drive status The drive can be reading writing or idle Compression Displays the compression status either enabled or disabled Contents Displays the current contents of the tape drive If a tape cartridge is present in the drive the cartridge label will display in the contents field as well as the write protect status and capacity information Brand Displays the manufacturer of the tape drive Model Displays the model of the tape drive Quantum DX Series User s Guide Chapter 3 DX Series Remote Management System Status Field Description Serial Number Displays the tape drive serial number LUN Displays the logical unit of the tape drive Port Displays the port number assigned to the tape drive Viewing Robot Details To view the robot details 1 From the System Management page click Show Robots to view the details The robot details displays see figure 41 Fi g u re 4 1 Ro bot Detail Is
13. 2 Click the End User Agreement tab The End User Agreement page displays see figure 59 Quantum DX Series User s Guide 88 Figure 59 End User Agreement Tab Chapter 3 DX Series Remote Management Utilities 3 Quantum DX100 Management Licensing End User Agreement Microsoft Internet Explorer File Edit View Favorites Tools Help Back gt O A A GQsearch Favorites media 4 B S Si 3 O O E l y OX el Jo E Friday December 10 2004 9 0 JI America Los_A Administrator Login Home End User Agreement Configuration End User Agreement System Status Remote Alerts Licensing Utilities PLEASE READ THIS END USER LICENSE AGREEMENT AGREEMENT CAREFULLY BEFORE AGREEING AND USING THIS PRODUCT PROVIDED BY QUANTUM USING THIS PRODUCT INDICATES YOUR ACKNOWLEDGEMENT THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO BE BOUND TO ITS TERMS IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT DO NOT USE THIS PRODUCT AND PROMPTLY RETURN THE ENTIRE PACKAGE TO THE PLACE WHERE YOU OBTAINED IT WITHIN FIVE 5 DAYS OF THE DATE OF PURCHASE FOR A FULL REFUND 1 Product This product as sold to you by Quantum or one of its authorized Value Added Resellers VARs or Value Added Distributors VAD pursuant to the applicable purchase order Product consists System Running of disk based hardware components Hardware and Quantum s Proprietary Lib Onlin R
14. 3 3 59 CPU Y 12 0V Y T emp Ter tp Normal Normal Normal Normal Normal Normal Host Normal Normal IP Capacity 12 94TB Free 9 40 TB Used 3 54 TB 27 39 full Compression Ratio 1 00 1 Uncompressed Usage 3 54 TB Internet Controller details Table 15 Controller Temperature Details Field Controller Temperature Normal Warning Failed Description State State State Displays the current temperature of the DX Series system s internal CPU as 4 well as the external system temperature There are three states displayed normal warning and failed The warning and failed states also display a flashing amber box around the temperature gauge for warning and a red box for failed If the controller reaches 50 C 122 F a failure is displayed Quantum DX Series User s Guide 67 Chapter 3 DX Series Remote Management System Status Table 16 Controller Fan and Power Supply Status Field Power Supplies Fan Modules Events Description Failed State Displays the current status of the power supplies If a power supply has failed contact Quantum Customer Support see Customer Support on page xvil Displays the current status of the fan modules If a fan module has failed contact Quantum Customer Support see Customer Support on page xvii Clicking Events displays all log entries for the DX Series controller Have this information available prior to contacting Quantum
15. 4 Quantum DX100 Management System Status Library Microsoft Internet Explorer File Edit View Favorites Tools Help Bak gt Y A Bsearch Favorites media 4 B 3 E gt 3 Address Home Co ation Display Physical View Logical View System Status Default Hide Tape Drives Hide Robots Hide Storage Bins Remote Alerts s Robots Storage Bins Robot ARA umn oi Tape Drive 00 Details Licensing Utilitie minnie LP il 5 Status A E Compression Enabled Contents empty AO PT Compression Ratio erie is Uncompressed Usage is Brand Model T 7000 Serial 214EW729043 LUN 01 Port 03 Capacity 6 42 TB wine Free 5 09 TB wine Used 1 33 TB 20 77 full ss ll ES Applet TapePerformanceApplet started E a laa tr Internet Robot details The robot details are shown in table 13 Quantum DX Series User s Guide 63 Chapter 3 DX Series Remote Management System Status Table 13 Robot Details Field Description Status Displays the current status of the robot Contents Displays the current contents of the robot If a cartridge is present the bar code label appears in the robot contents Brand Displays the robot brand name Model Displays the robot model number Serial Number Displays the robot serial number Viewing Storage Bin To view the storage bin details Detail Als 1 From the System Management page click the storage bin to view the detai
16. 92 System Configuratio AA E A 93 Downloading the System Diagnostics File 96 Rebooting the BA AP E errr rer marr eT re rer 97 Chapter 4 Troubleshooting 99 Common Problems and Solutions ooooocccnnocacononncnonnnononnnononnnnnnonononononcnann nono 99 Hardware Problems wxccese1zc5s cncsestcassnsacerssosssatenenasebsnentneessdwocencentaanenbndiens 100 Ethernet Network Problem cccscccsssccsssstcessecesssnecessnecesseeesseneees 101 Fibre Channel Network ProblemsS oooooconococnnoocccnoncnononnnoconcnncnnncnnnnnnnos 102 Host Bus Adapter Sets cis nwtwenwauntsdiousraounssucauoedsteesarnadanateasuataneustastawaiiic 103 INEM Fibre Channel BA cs csuscscnvsuiadstonteneadincanmiet EE i 104 Emulex Fibre Channel HBA sssini iaai 104 O Losie Fibre Channel HD A ss pitan 109 Appendix A DX Series System Specifications 110 Physical Characteristics asnicar cie 111 Performance and Reliability Characteristics oooocnnccnocinoconoconancnnnnanananonnnons 113 Environmental Specifications ceccesccessceeseeseeeeeeeececeeeeeeeeesaeeeseeesaeeeaeens 113 Appendix B Setup CD and Setup Menu 115 Reinstalling the Controller Operating System sesers 115 Connecting to the Controller asada 115 Installing System FIr W ate adi a 116 Quantum DX Series User s Guide v Contents UO OT SSS ebro epa 118 Pisplayine User OPON Sian ia 118 Contiene User OpPHONS eRe TTR TT nai ltda 119 y ero abate Cartridges eroriren einan in edadia 120 Displaying D
17. Cartridge BEDO15 to location 14 1294 TB 49 25 KB 0 00 full E E Internet The system log allows you so sort the following types of log entries displayed Hardware Information Informational events are for informational purposes only and do not require any intervention on the DX Series system such as the commencement of a hard drive rebuild Hardware Warning Warning events indicate that a possible error condition is imminent These events may require attention and give the user a chance to check the system before a failure occurs Hardware Error Error events indicate a failure within the DX Series system such as a hard drive failure Immediate attention is required Library Activity Library Activity indicates a change within the DX Series system such as the recognition of new tape media Select the system log type s and click Apply to display the list 91 Chapter 3 DX Series Remote Management Utilities Uploading Firmware The Firmware Upload page is used to upload a new firmware image to the DX Series system Note Firmware version 2 30 is only available from the CD installation menu see Setup CD and Setup Menu on page 115 To upload new firmware image 1 Access the Utilities page see Accessing Utilities 2 Click Firmware The Firmware page displays see figure 62 Z Quantum DX100 Management Utilities Firmware Microsoft Internet Explorer Figu
18. Customer Support Table 17 Controller Fibre Channel Ports Details Ports Description FC 1 and FC 6 Displays the current status of the individual ports on the quad port Fibre Channel HBA s These are the Fibre Channel HBA s that connect the controller to the storage arrays via the Fibre Channel switch The status can either be Up green or Down grey FC 2 through Displays the current status of the individual ports FC 5 on the dual port Fibre Channel HBA s These are the Fibre Channel HBA s that connect the controller to the customer Fibre Channel SAN The status can either be 1 Gigabit 2 Gigabit green or Down grey Fibre Channel Switch Details DX100 Systems Only To view the details or status of the Fibre Channel switch click on the Fibre Channel switch icon on the Hardware Status screen shown in figure 43 The Fibre Channel Switch screen display see figure 46 Quantum DX Series User s Guide 68 Figure 45 Fibre Channel Switch Details Chapter 3 DX Series Remote Management System Status E Quantum DX100 Management System Status Hardware Microsoft Internet Explorer Fie Edit view Favorites Tools Help Back gt Q A A Favorites Meda 4 A Sd a ala e mp Search the web Address Home Configurati E 2 SAO SS FC Switch 1 Details Status Events System Status Fan Fan2 Power 1 Power2 Fibre Chann
19. Hostname e System IP Address e Network Mask e Network Gateway IP Address e Network Domain Name e Network DNS IP Address e Network Link Speed and Duplex Mode 5 Press lt Enter gt to return to the DX Series Setup Menu Configuring User Options To configure the user options through the serial port 1 Select 2 from the DX Series Setup Menu to configure the user options 2 The system prompts you to continue Type y and the system services are shut down 3 The system prompts you enter the following information e System Hostname Quantum DX Series User s Guide 119 Appendix B Setup CD and Setup Menu DX Series Setup Menu e System IP Address e Network Mask e Network Gateway IP Address e Network Domain Name e Network DNS IP Address e Network Link Speed and Duplex Mode Note All default values are shown in The system displays the information and asks for confirmation 4 If the configuration information is correct type y and press Enter The DX Series Setup Menu displays 5 Select 6 to restart the DX Series system The system reboots Creating Cartridges To create cartridges on the storage array s Caution Creating cartridges will destroy all data on existing storage array cartridges 1 Select 3 from the DX Series Setup Menu to configure the user options 2 The system warns you that creating cartridges will destroy any existing cartridge data and prompts you to continue Type y and the system s
20. Normal Normal Normal Normal Utilities Disk 9 Disk 10 Disk 11 Disk 12 Logout Help Normal Normal Normal Normal h ih y ee ee Ge LE lt p 80 Power ig Salat li Y DA Dabia Dias Bish Nom Homal Library Online Y Normal Normal Normal Normal Host YAA IP Capacity 1294 TB Free 9 40 TB Used 3 54 TB 27 39 full A 4 at Ale Ea Compression Ratio 1 00 1 Uncompressed Usage 3 54 TB Temp 1 Temp 2 Temp 3 3 37 507 1207 Normal Normal Normal Normal Normal Normal E 89 Internet Storage array details Quantum DX Series User s Guide 70 Chapter 3 DX Series Remote Management System Status Table 20 Storage Array Hard Drive Status Field Storage Array Hard Drives Normal Rebuild Description State State State Failed Displays the current status of the hard drives within the DX Series storage arrays The hard drive states displayed O 0 are normal rebuild and failed Rebuild indicates the array is currently rebuilding the data on a new storage array hard drive If a hard drive has failed contact Quantum Customer Support see Customer Support on page xvii Table 21 Storage Array Fan and Power Supply Status Field Power Supplies Fan Modules Description Failed State Displays the current status of the power supplies If a power supply has failed contact Quantum Customer Support see Customer Support on page xvii Displays the current status of the fan
21. O A E O Al a C ES ld LJ qd d YE Lal z T q q Hq q L Wie q Q q G a D a q ya Q a i me ere O d a Al Al O JOE a oC ae Al A 12 10 8 6 a PSBIBEW jo MAI Do jo oA NI bd BOM O T I DOI HHI Yi O 1 oo A E ED PNN 2 8 3 DX30 back view physical configurable ports To access the Fibre Channel page see figure 37 1 In the Configuration page click Fibre Channel The management frame displays the Fibre Channel Port Settings page see figure 37 96 Figure 37 Fibre Channel Configuration Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Configuration a Quantum DX100 Management Microsoft Internet Explorer ES 8 xj File Edit view Favorites Tools Help Back B fat Q Search E Favorites F Media oJ Ey SH El Address 6 Links Osat pi gt Tuesday February 3 2005 7 25 47 AM Ameri Home Fibre Channel Library Network J Date amp Time f Security Configurati eet Fibre Channel Configuration Port Settings Device Mappings Be
22. Operations Note If the Attention Red light is on it does NOT necessarily mean that a component within the storage array has failed Check the LCD display and use the up and down arrows to view the events that occurred on the storage array RAID Controller LEDs The RAID controller LEDs are located in the back of the storage array see figure 13 The DX30 storage array contains a single RAID controller located in the upper bay and the DX100 storage array contains dual RAID controllers Figure 13 RAID Controller Locations 1 1 Ready 4 P_Fail 2 HstBsy 5 C_ Dirty 3 Drv Bsy 6 6BU Fall 000000 OO 23456 C0M1COM2 LED Indicators The LEDs located on the RAID controller are described in table 3 Quantum DX Series User s Guide 23 Table 4 RAID Controller LED Descriptions Quantum DX Series User s Guide Chapter 2 Basic Operations DX Series Storage Array Operations LED On Flash Off Description 1 Controller On Indicates that the RAID Ready controller is active and operating Green properly Flashing The RAID controller is initializing Off The RAID controller is not ready for operation 2 Host Flashing There is activity on the host Active ports Green F Off There is no activity on the host ports 3 Drive Flashing There is activity on the drive Busy Green ports Off There is no activity on the drive ports 4 Partner On Indicates that the partner Failed controller in a redundant DX100 c
23. and unbootable the controller operating system must be reinstalled using the setup CD included with the accessory kit Reinstalling the operating system on the controller consists of the following steps e Connecting to the Controller Installing System Firmware Connecting to the To connect a service PC to the controller Controller Quantum DX Series User s Guide 115 Figure 74 Connecting the Service PC to the Controller Installing System Firmware Quantum DX Series User s Guide Appendix B Setup CD and Setup Menu Reinstalling the Controller Operating System 1 Connect a 9 pin RS 232 null modem cable to the COM port in the left most PCI slot the back of the DX Series controller and to a serial port on a local host system see figure 74 Peeoceeebreece XQ CCCCOCCECEO Serial port DX30 shown 2 Open a terminal emulation program on your host system and set the following properties e Baud rate 115200 e Data bits 8 e Parity none e Stop bits 1 e Flow control none e Emulation ANSI To install the system firmware Linux operating system 1 Insert the setup CD in the controller CD ROM drive 2 Reboot the controller by pressing the reset button on the front of the controller 116 Appendix B Setup CD and Setup Menu Reinstalling the Controller Operating System The
24. asii sation cunaeeas 69 Storage Array Detalladas 70 Figures viii Figure 47 Figure 48 Figure 49 Figure 50 Figure 51 Figure 52 Figure 53 Figure 54 Figure 55 Figure 56 Figure 57 Figure 58 Figure 59 Figure 60 Figure 61 Figure 62 Figure 63 Figure 64 Figure 65 Figure 66 Figure 67 Figure 68 Figure 69 Figure 70 Figure 71 Figure 72 Figure 73 Figure 74 Figure 75 Quantum DX Series User s Guide storage Array Properties Lin Kindle 73 StOrage Array PrOPerles nutricionista 74 Rertormancs Status Pases aaa 75 Tape Drive 1 Droughpitesseeseeen p a 76 Remote Alerts Par s 77 Eman abrumado 78 FNNIR T A ie eek Wieden N ERE 80 SNMP Irap Destinations iia 82 SNMP Community Management eeecesecesseeesseeeeseeens 83 Contacts Taboada tii ATi 84 LIC CINS UP ACO APRO A TAA EE 87 License Keys TaDassidaais acia 88 End User Agreement Daiana ceases 89 SS Ta tanta dadas 90 WETT LOO aid 91 Uploadine FMW Esakera e iead eerie es 92 Activating Removing a Firmware Image 93 Downloading Configuration Files 94 Activating the Configuration File 96 Downloading Diagnostics Files ooonncnnoncnnncnocanonononcnnnnanncnnos 97 Shutting Down the DX Series System s es 98 JNI Fibre Channel HBA Configuration seere 104 Emulex Fibre Channel Fl DAs sidad 105 Emulex Topology Serine aiii 106 Modify Topology Drivers Screen seeen 106 Emul x Frame Size Seti split sel ecuns cides 107 Emulex link Speed Setting visitada 108 Connecting
25. az al paa Phone Fax a Pager Street E City CA Beata fe FS Internet 2 Edit the configuration information as desired see table 10 for a description of the fields and click Apply The Contacts tab details are shown in table 27 and table 28 84 Table 27 Company Information Table 28 Primary Secondary Contact Information Quantum DX Series User s Guide Field Company Name Street City State Postal Code Country DX Series System Location Support Contract Field Name Email Address Phone Fax Pager Street Chapter 3 DX Series Remote Management Remote Alerts Description View or edit the company name where the DX Series system resides View or edit the street name where the company is located View or edit the city where the company is located View or edit the state where the company is located View or edit the postal code View or edit the country where the company is located View or edit the physical location of the DX Series system example data center View or edit the support contract number Description View or edit the primary secondary contact name View or edit the primary secondary contact email address View or edit the primary secondary contact phone number View or edit the primary secondary contact fax number View or edit the primary secondary contact pager number if available View o
26. controller reboots The terminal emulation session displays the boot process on the controller When the boot process completes the following menu displays see figure 75 E Fi gure 75 DX Series DX_Berlin_Com1 HyperTerminal 3 me xj In st al ati on M enu File Edit View Call Transfer Help Installation Menu Version 02 30 17 1 Install System Firmware Install new firmware destroy system configuration 2 Upgrade System Firmware Install new firmware save system configuration 3 Reboot System Reboot for changes to take effect 4 Push to Shell For internal use only Your Choice _ NUM Connected 0 49 14 ANSIW 115200 8 N 1 3 Type 2 to upgrade the system firmware and save the system configuration Caution Selecting 1 Installing system firmware will destroy the system configuration and require a customer support call to return the DX Series system to operation 4 The system prompts for a password enter password and press Enter The setup CD installs the system firmware to the DX Series controller When the system firmware installation is complete the DX Series Installation Menu displays 5 Type 3 to reboot the DX Series system The system reboots Quantum DX Series User s Guide 117 Appendix B Setup CD and Setup Menu DX Series Setup Menu DX Series Setup Menu Displaying User Options Quantum DX Series User s Guide The DX Series operating system contains an embedded installation
27. field 4 Enter the numeric character in the Numeric Ending field Note This number is used as the first number in the range of tape cartridges The number will increment with each additional cartridge in the field 5 When you have selected the tape s and both the alpha and numeric characters click Apply Barcode labels are assigned for the selected tape s Properties The library name identifies the DX Series system so it can be distinguished from other devices on the network through the SNMP interface To set the library name 1 From the Library link of the Configuration page click the Properties link The Properties page displays see figure 28 Quantum DX Series User s Guide 48 Figure 29 Assigning a Library Name Figure 30 Configuring the Network Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Configuration 3 Quantum DX100 Management Microsoft Internet Explorer laj x File Edit View Favorites Tools Help EBack gt Y A Qsearch Favorites Meda lt 4 Er Y E 3 Address Go Links snag po ko gt GEVA ember 10 2004 3 21 40 Al i Administrator Login Home N nel Configuration System Status Remote Alerts Licensing Pages Partitions Write Protection Barcode Assignment Properties System Running Library Online Host DX CYPRESS P 172 30 1 223 Capacity 6 42 TB Free 5 09 TB Used 1 33 TB 20 77 full O EI
28. gt O A A GAsearch Favorites meda 4 B S El E Address Go Links Osat pl A Gili r gt Ca 4 JAY JU Administrator Login Home Co ation System Status Remote Alerts Licensing Utilities Logout Help System Running Library Online Host IP Capacity 6 42 TB Free 5 09 TB Used 1 33 TB 20 77 full Compression Ratio 1 16 1 Uncompressed Usage 1 55 TB l Applet LibraryThroughputApplet started E Internet Remote Alerts Accessing Remote Alerts Quantum DX Series User s Guide The Remote Alerts page allows you to setup the DX Series system to send email alerts when hardware or software events have occurred on the system To access the Remote Alerts page from the contents frame click Remote Alerts The management frame displays the Remote Alerts page see figure 51 76 Chapter 3 DX Series Remote Management Remote Alerts Figure 51 Remote Alerts Page EN t Remote Alerts Email Microsoft Internet Explorer Email Notification Remote Alerts Email Server Information Test Email System The Remote Alerts page is divided into three sections Email Page SNMP Page Contacts Page Email Page 1 To access the Email page from the Remote Alerts page click the Email tab The management frame displays the Email tab see figure 52 Quantum DX Series User
29. mail Notification Field Message Type Hardware Failure Quantum DX Series User s Guide Description When a hardware failure occurs on the DxX Series system such as a transition to a degraded limited access or failed system state an email is sent to everyone on the hardware failure recipient list 78 Table 25 Email Server Information Quantum DX Series User s Guide Field Message Type Configuration Changes Message Type Operator Access Message Type Soft Error Message Type Administrative New Recipient Recipients Send to Quantum Field Outgoing Email Server Host Name Chapter 3 DX Series Remote Management Remote Alerts Description When a configuration change is made on the DX Series system such as changing a bar code label or network configuration an email is sent to everyone on the configuration changes recipient list When an operator access occurs on the DX Series system such as starting up or shutting down the system an email is sent to everyone on the operator access recipient list When a soft error has occurred on the DX Series system such as an attention state high temperature warning an email is sent to everyone on the soft error recipient list Used for testing the e mail subsystem To add a new recipient to a specific list type the email address of the new recipient in the field and click Add Each message type has a recipients list that is viewed by clicki
30. modules If a fan module has failed contact Quantum Customer Support see Customer Support on page xvii Quantum DX Series User s Guide 71 Table 22 Storage Array Temperature Details Field Storage Array Temperature Chapter 3 DX Series Remote Management System Status Normal Warning Failed Description State State State Displays the current storage array temperature There are three states displayed normal warning and failed The warning and failed states also display a flashing amber box around the temperature gauge for warning and a red box for failed If the array reaches 47 C 1179 a high temperature warning is displayed If the array reaches 50 C 1229 a failure is displayed Quantum DX Series User s Guide 72 Figure 47 Storage Array Properties Link Quantum DX Series User s Guide Storage Array Properties Chapter 3 DX Series Remote Management System Status The Storage Array Status screen also provides a link to storage array properties see figure 47 Clicking Events displays all log entries for the storage array Have this information available prior to contacting Quantum Customer Support E Quantum DX100 Management System Status Hardware Microsoft Internet Explorer Fie Edit View Favorites Tools Help lt Back gt amp 2 A Favorites Leda 4 Er amp H e mph Search the Web Address Home Co ation System Statu
31. on the selected tape cartridges or un check the Write Protection Select Tape s to DISABLE write protection on the selected tape cartridges 4 When you have selected the tape s and write protection status click Apply Write protection for the selected tapes is enable disabled Barcode Assignment Barcode labels provide individual identities for each tape cartridge in the system These labels allow the DX Series system and third party backup applications to track and differentiate between the tape cartridges within the system Quantum DX Series User s Guide 46 Chapter 3 DX Series Remote Management Configuration Barcode labels are automatically assigned during the DX Series system initialization These barcode labels can be over ridden if necessary Note To assign a barcode label the system must be offline To assign a barcode label to a tape cartridge s 1 From the Library link of the Configuration page click the Barcode Assignment link The Barcode Assignment page displays see figure 28 Figure 28 Assigning Barcode 181 x File Edit View Favorites Tools Help Labels Back gt gt Q A Qsearch Gyravorites media 4 Eh BY 3 Address x Po Links Snagtt Ey k k Lal y Tapes e nfiguration p Friday December 10 2004 3 12 46 S ca Los_Angeles PST Administrator Login Home Configuration System Status Library Pages Partitions Write
32. org e Java Plug in 1 4 2 or later You can download this software from http www java com XV Contacts Quantum DX Series User s Guide SCSI 2 Specification The SCSI 2 communications specification is the proposed American National Standard for information systems dated March 9 1990 Copies may be obtained from Global Engineering Documents 15 Inverness Way East Englewood CO 80112 800 854 7179 or 303 397 2740 Quantum company contacts are listed below Quantum Quantum P O Box 57100 Irvine CA 92619 7100 949 856 7800 800 284 5101 Technical Publications To comment on existing documentation send e mail to doc comments quantum com Quantum Home Page Visit the Quantum home page at http www quantum com xvi StorageCare Guardian Customer Support The Quantum Customer Support Department provides a 24 hour help desk that can be reached at North South America 949 725 2100 or 800 284 5101 Asia Pacific Rim International Code 61 7 3839 0988 Europe Middle East Africa International Code 44 0 1256 848748 Send faxes for the Customer Support Department to North South America 949 725 2176 Asia Pacific Rim International Code 61 7 3839 0955 Europe Middle East Africa International Code 44 0 1256 848777 Send e mail for the Customer Support Department to North South America www quantum com askaquestion Asia Pacific Rim apachelp quantum com Europe Mi
33. s Guide 77 Figure 52 Email Tab File Edit View Favorites Tools Help Chapter 3 DX Series Remote Management Remote Alerts 3 Quantum DX100 Management Remote Alerts Email Microsoft Internet Explorer EBack gt Y A Qsearch Favorites media 4 B 3 E gt S Home Configuration System Status Remote Alerts Licensing Library Online Host IP Capacity 6 42 TB 5 09 TB 1 33 TB 20 77 full Free Used Address Go Links O snagt po E X gy escapee E C fi intorct Email Notification Message Type New Recipient Hardware Failure E Ad Configuration Changes IEA Add Operator Access Add Soft Errors Administrative Email Server Information Outgoing Email Server Host Name fi 2 30 10 151 Help Domain Name Server IP Address Test Email System Note This test will only send to Email addresses listed in the Administrative Email recipients list Clickto send test message Send _ Help 2 Edit the Email information as desired see table 10 for a description of the fields and click Apply After editing the Email information click the Send button to test the notification system A test email is send to the administrative recipients If the test is not successful verify the email server information and the administrative recipients list and try again The Email tab details are shown in table 24 and table 25 Table 24 Email Notificati able
34. sure the power cords are connected power on to a grounded electrical outlet and the power switches located on the back of the power supplies are on The backup You MUST accept the license agreement application does not from the GUI prior to operating the see any tape drives DX Series system see Connecting to the Controller on page 115 Also ensure that tape drives are properly mapped in the config Fibre Channel Device mappings web page see Configuring the Fibre Channel Options on page 55 One power supply is Contact your Quantum Customer Support not functioning representative for a power supply replacement Both power supplies Contact your Quantum Customer Support are not functioning representative for a power supply replacement One fan is not Contact your Quantum Customer Support operating representative for a fan replacement Two fans are not Caution Turn the system off operating immediately The system will overheat without two fans functioning Contact your Quantum Customer Support representative for a fan replacement Quantum DX Series User s Guide 100 Ethernet Network Problems Table 30 Ethernet Network Problems Quantum DX Series User s Guide Problem A hard drive is not responding Problem The Ethernet link light on the DX Series controller is not lit when a cable is connected to a hub or switch The Ethernet link light on the switch or hub is not lit when a cable is
35. table 14 Field Description Status Displays the current status of the storage bin The status is either accessible or not accessible Contents Displays the current contents of a storage bin If a tape cartridge is present in a bin the cartridge label will display in the contents field as well as the write protect status and capacity information Compression Displays the compression ratio as well as the Information uncompressed usage The DX Series system provides a variety of hardware information from the Hardware Status page The Hardware Status page gives the current status of the hard drives power supplies fan modules and temperature of the controller Fibre Channel switch and storage arrays To view the hardware status 1 From the System Status page click Hardware tab to view the hardware status The Hardware Status page displays see figure 43 65 Chapter 3 DX Series Remote Management System Status Fl g ure 43 H ard ware Statu S Z Quantum DX100 Management System Status Hardware Microsoft Internet Explorer File Edit View Favorites Tools Help Page EbBack gt Y A Search Favorites meda 4 Ey Sd E gt 3 Address Friday December 10 2004 3 46 03 AM America Los_Angeles PST Administrator Login Click on any enclosure for more information Controller Oo iO __ ss E 1E Fibre Channel switch only present in DX100 systems Storage arrays System Run
36. the restore time is also reduced by the tape drive transfer speed Restoring data from hard drives emulating tape cartridges improves restore time by eliminating the time required to load a cartridge and transfer speed restrictions Chapter 1 DX Series System Description DX Series System DX Series System Table 1 DX Series Capacity Specifications DX Model Number of with Drive Storage Size Arrays DX30 250 1 to 4 GB drives DX100 250 2 to 16 GB drives DX30 400 1 to 4 GB drives DX100 400 GB drives Quantum DX Series User s Guide The DX Series system solves these problems by separating the backup target servers from the backup archive tape libraries The DX Series system takes advantage of high speed hard drives to greatly reduce the time required for backup restore functions and also improve confidence in completing the backup in the time allowed The data stored on the DX Series system can then be migrated to a tape library without utilizing valuable network resources The DX Series system consists of the DX30 and DX100 devices Both are backup devices based upon high speed disk drives instead of tape drives Usable Capacity with 2 1 Compression Usable Capacity Number of Cartridges Number of Tape Drives Up to 30 virtual 160 cartridges 3 25 TB to 6 5 TB to 26 TB DLT7000 drives per storage 13 TB array 640 max Up to 55 virtual 160 cartridges 3 25 TB to 6 5 TB to 104 TB DL
37. time the system is rebooted see Rebooting the DX Series System This option allows the current configuration to be downloaded to the administrator s system as a single file The system configuration file contains all of the configuration information entered by the DX Series system administrator including e IP configuration 93 Chapter 3 DX Series Remote Management Utilities e All other configured features Note For disaster recovery purposes download the configuration file whenever there are major changes to the DX Series system configuration Downloading a System Configuration File To download a system configuration file 1 Access the Utilities page see Accessing Utilities 2 Click the Configuration tab see figure 64 Fi g u re 64 D own lo ad i ng 3 Quantum DX100 Management Utilities Configuration Microsoft Internet Explorer 1 i 5 File Edit View Favorites Tools Help Configuration Files Bak gt O a Qsearch Favorites AiMedia amp SD 3a E Address Go a Snag po ko z Home Co ation System Status e Be sure to save the downloaded configuration file as sys cfg so that it will be properly named for an upload in the future Remote Alerts Download Help Licensing Upload New System Configuration File System Configuration File Browse Note The configuration file to be uploaded must be named sys efg The upload process takes approximately 5 SE
38. uesday Novembe Change Licensing Current System Time 10 59 02 AM America Los_Angeles PST Utilities New System Time fio 3 59 2 z AM y Select a Server Specify server time nist gov Capacity 51 54 TB Timezone America Los_Angeles Free 41 26 TB Used 10 28 TB 19 94 full E Applet SystemThroughputApplet started Ex Ta 9 Internet 2 There are two options for setting the system date and time a Select Manual to manually set the system date and time using the Change button for the system date and drop down boxes for the system time b Select Use NTP Network Time Protocol to synchronize the DX Series system to an NTP server The Select a Server selection makes a list of well known NTP servers such as the U S Quantum DX Series User s Guide 51 Configuring the Security Options Figure 33 Security Configuration Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Configuration Naval Observatory Master Clocks in Washington DC and Colorado Springs Colorado available The Specify server selection enables you to type the name or IP address of any desired NTP server NTP sends periodic time requests to the DX Series system obtaining time stamps and using them to adjust the system s clock To access the Security page 1 In the Configuration page click Security The management frame displays the Security page see figure 3
39. 15 of the FCC Rules Operation is subject to the following conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Quantum DX Series User s Guide 124 Appendix C Regulatory Statements Taiwan BSMI Statement Taiwan BSMI Statement wes i FL A TRE RN Du ON BE FSS BOR PR EE Bt SAT TS Japan VCCI Statement CORBY IJFAAGMRMRECT COREGA ERE CHEATS CB RUSS ECC PINE COMBI EAA BWEHR amd ODELGRRKENACEPHVET VCCI A DEN AN Notice Japan Industry Canada Digital Apparatus TA CORRI PACER BIE EAT 4 LAB EtA ESN CVS Ama AA HO Beth amp AER U Zev CX AW ER So E ie Ce ce as GEO BRI REVEL AM OBRA EEA VAT Ba L CWS TA CORI A PREAUTS ESV Quantum DX Series User s Guide 125 Appendix C Regulatory Statements Industry Canada Digital Apparatus Industry Canada Digital Apparatus CISPR 22 WARNING ACHTUNG ATTENTION Reference Interference Causing Equipment Standard ICES 003 Issue 2 This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du Regl ment sur le mat riel brouilleur du Canada This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures
40. 3 3 Quantum DX100 Management Configuration Security Microsoft Internet Explorer i alex File Edit View Favorites Tools Help Ls Back gt G A A Favorites FP Media gla 3a Hlg mph Search the web search Address Pao auey 9 America Los_Angeles PDT Administrator Login Home dminis Library Net WO rk Dat e me E el Configuration System Status Remote Alerts New Password Confirm New Password Licensing Apply Utilities Administrator Password System Running Library Online New Password Host IP Capacity 12 94 TB Free 9 40 TB Used 3 54 TB 27 39 full Confirm New Password a Help AI fl intorrct 92 Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Configuration The Security page is divided into two sections e Passwords e SSL Passwords The DX Series system has two levels of security built into the system Monitor and Administrator The monitor user is allowed to view the DX Series system management pages but not change them The administrator user can both view and change the management pages This section allows you to change the passwords for these accounts To set the monitor and administrator passwords 1 Under Monitor Password enter the desired password in the New Password field and again in the Confirm New Password field Note The passwords must be lowercase and limited to 15 characters 2 Click Apply
41. 5 Chapter 3 DX Series Remote Management DX Series Web Pages AAA AAA A A A A Figure 20 Login Page A Quantum DX100 Management System Logit TANIN aaa la xi Fie Edit View Favorites Tools Help lt p Back gt x B AT Q search Favorites Fmedia E Ex 3 A Address gt Go _ Select a login type and enter a password that is valid for this system pie PX E Login Type Monitor view oxly access Administrator Password Login Quantum DXI00 z E Done FS Internet 3 Select the login type and enter the appropriate password Login Type Default Password Description Monitor password The monitor user is allowed to view the DX Series system management pages but cannot change them Administrator password The administrator user can both view and change the management pages Note The passwords must be lowercase and limited to 15 characters 4 Click Login The Home page displays see figure 21 Quantum DX Series User s Guide 36 Figure 21 Home Page A Quantum DX100 Management Home Microsoft Internet Explorer Chapter 3 DX Series Remote Management DX Series Web Pages File Edit view Favorites Tools Help Bak gt Y Y GajFavorites Eitedia glp 3a Hlg m h Search the web Address Go Banner ES 9X100 gt frame ahon System Details System Temperature and Vol
42. 9 Chapter 3 DX Series Remote Management System Status Table 19 Fibre Channel Switch Fan and Power Supply Status Power Supplies Displays the current status of the power supplies If a power supply has failed contact Quantum Customer Support see Customer Support on page xvil Fan Modules Displays the current status of the fan modules If a fan module has failed contact Quantum Customer Support see Customer Support on page xvil Storage Array Details To view the details or status of a storage array click on a storage array icon on the Hardware Status screen shown in figure 43 The Storage Array Details screen display see figure 46 Figure 46 Storage Array A Quantum DX100 Management System Status Hardware Microsoft Internet Explorer i i File Edit View Favorites Tools Help Details lt Back gt amp A A Favorites Smeda lt 4 Ey Ej Bld mp Search the web Psearch gt Address 1 Go E 2 A A Thursday July 7 2005 7 26 49 AM America Los_Angeles PDT Administrator Login Home Hardware Library Performance Co ation NUI Storage Array l Details Status Events Properties System Status Storage array Fanl D Disk1 Disk2 Disk3 Disk 4 Mond status and ES A Nina a a temperature Licensing Disk5 Disk Disk7 Disk8
43. A e E UU ea 8 DA Seres Controle ner ici 10 Fibre Channel Switch DX100 Only ooooconccnocanaconccinnnanannconncanannonnonanonnos 11 Ethernet Switch DX100 Only ooconcniconccnonaniconaconncanonancnnanancnnoranonacnnncnnons 11 AC Power Sequencer DX100 Only oonncnnconocininiocnocnnononncnonananonncanacanonnos 12 Supported RAID Configurations oconcccocononcnnnnnnnnncnnonncnnnnnonncrononncnn non ncnnncnnonns 13 RAID S CORO ON nent m mre rere ery meters Tee er apa tales 13 Typ eal AAA ino ssocem E 15 Quantum DX Series User s Guide iii Contents Chapter 2 Basic Operations 17 Turning on the DX Series Components occcococcnoccnonconnnoncnonnnnnnnanonnonnncanccnnnnno 17 Tamne on ihe DASU agotados taifas 18 Tonne om the DO seisseen n 18 DX Series Controller Operations coococnnccnnccnonnnonccnncncnoncnnncnanaconcnonnncnoncnancnnnnos 19 DX Series Storage Array Operations srs sisxsescapstcn vones tarsus insani iniii Zk LO Ae Faby CW a cia PPP SN dence lt aoriechonecat taoduicpaansanes 21 KAID Controller LE DS used tidad 23 Control Module LEDS versan tito 25 PRUE DS EN uo cause EA E 26 NFO alge 104 0 6 hig LED Sepisan rer emer errn tet nr er er ren tr 27 Fan Module E al Beemer errr A erent Teter e er nen ert rrr cren ocios piece 28 piero illo A T h 4 E E ferret errr ron eet een tee ee 29 DX Series Fibre Channel Switch Operati0MS oooooocccnocncocnconccnnnncnnncnnnnnnnnannnos 30 Relocating the DX Series SySteM oooooocnoocnoonc
44. CONDS and MUST NOT BE INTERRUPTED Once you click on the Upload hutton DO NOT CLICK on any hyperlinks toolbar buttons or menu items until you see a message indicating that the upload has finished A Ipload Help Capacity 6 42 TB _VYpl0ad Help Free 5 09 TB 1 33 TB 20 77 full E TI fl internet 3 Under Download System Configuration File click Download A confirmation message will display asking whether to open or save the file 4 Select Save this file to disk and click OK A Results page indicates the configuration file has been downloaded Quantum DX Series User s Guide 94 Chapter 3 DX Series Remote Management Utilities 5 Click OK to return to the Utilities page Uploading System Configuration File This option allows a saved configuration file to be uploaded to the current DX Series system The system configuration contains all of the configuration information entered by the DX Series system administrator including e IP configuration e All other configured features To upload a system configuration file 1 Access the Utilities page see Accessing Utilities 2 Click the Configuration tab see figure 64 3 Under Upload New System Configuration File type the location and filename of the new configuration file Note Use the Browse button to browse the system and locate the desired system configuration file The configuration file must be named sys cfg 4 Click Upload to load the configurati
45. Components DX Series storage array Drive sleds RAID Sets The DX Series storage array is divided into two RAID sets The first RAID set is made up of the first eight drive sleds sleds 1 8 The second RAID set is made up of the next seven drive sleds sleds 9 15 The last hard drive drive sled 16 is reserved as a global hot spare Both RAID sets contain 2 LUNs or logical units Each RAID set can sustain a single drive sled failure and can hold a maximum of 160 virtual tape cartridges 80 cartridges per LUN Drive Sleds Each drive sled located on the front of the DX Series storage array contains one hard drive DX Series Controller Figure 4 DX Series Controller Quantum DX Series User s Guide Chapter 1 DX Series System Description DX Series Components The DX Series controller contains a Linux based operating system that provides the library and tape drive emulation as well as Fibre Channel and Ethernet interfaces see figure 4 Ss S ha Su Su Se a A gt Me A A A 7 A y O Pa Z y ys po we A a a A g a A DX Series dl controller Ethernet Interface The Ethernet port is provided for remote management of the DX Series controller via web based configuration and management screens see DX Series Remote Management on page 33 Fibre Channel Interfaces Channel network at the customer site as well as the DX Series storage arr
46. Con ation Trap Selection System Statu M Information E e inis M Library Available No trap destinations have M Waring i Remote Alerts E Failure M Library Unavailable been configured Licensing Utes Utilities Community Management Help System Running Library Online Host TP Capacity 6 42 TB Free 5 09 TB Used 1 33 TB 20 77 full lt prc 2 Enable the trap selections to be reported see table 26 80 Table 26 SNMP Trap Selections Quantum DX Series User s Guide Field Informational Warning Failure Available Unavailable 3 Click Apply Chapter 3 DX Series Remote Management Remote Alerts Description If selected Informational Traps are enabled If selected Warning Traps are enabled If selected Failure Traps are enabled If selected a trap is generated every time the library transitions from an unavailable to an available state If selected a trap is generated every time the library transitions from an available to an unavailable state A Results page displays indicating the configuration has been changed 4 Click New in the Trap Destination area see figure 54 to set the IP addresses that are to receive the traps generated by the DX Series system for example 12 34 56 78 Up to five trap destination addresses may be set If less than five trap destinations are required leave unused Trap Destination fields blank 81 Chapter 3 DX Series Remote
47. DX Series System Description provides an overview of the DX Series system Chapter 2 Basic Operations provides installation instructions for the DX Series system Chapter 3 DX Series Remote Management discusses using the DX Series system management pages to control the DX Series system remotely xiii Notational Conventions Quantum DX Series User s Guide e Chapter 4 Troubleshooting discusses problems you may encounter during the setup and operation of the DX Series system e The Appendices provide system specifications event handling and regulatory statements This manual uses the following conventions Caution Caution indicates potential hazards to equipment or data Warning Warning indicates potential hazards to personal safety Note Note emphasizes important information related to the main topic Tech Tip Tech tip provides additional technical information that may assist in installation and configuration e Right side of the system Refers to the right side as you face the component being described e Left side of the system Refers to the left side as you face the component being described e b All binary numbers are succeeded by b e h All hexadecimal numbers are succeeded by h e Error or attention conditions are represented in parenthesis that translate as follows SK S ASC AA ASCO 00 where S hexadecimal sense key val
48. DX Series system Refer to your specific HBA documentation for additional information Tech Tip If your Fibre Channel HBA supports bus resets this feature must be disabled to operate with the DX Series controller Fibre Channel HBAs only support bus resets 103 Chapter 4 Troubleshooting Host Bus Adapter Settings e JNI Fibre Channel HBA e Emulex Fibre Channel HBA Logic Fibre Channel HBA JNI Fibre Channel HBA For the DX Series system to communicate with the JNI Fibre Channel HBA the card must be setup correctly JNI is configured through EZ Fibre Ensure that the drive mapped check boxes for the DX Series system items are selected in the LUN Level Zoning tab as shown in figure 68 Fig ure 68 J N Fi bre Chan nel ez Fibre Configuration Utility File View Help HBA Configuration Gri System View Driver Parameters Adapter Information LUN Level Zoning 2 8 BUIZERD Windows NT PF CE 6410 Adapter Status VW Node Name AWN Port Name wae Binding a 22000050 84812340 20000050 84812340 wwnn u Must be 22000050 84812340 20000080 84812340 f 2200005084812340 2000005084812340 0 checked Select All DeselectAll Undo Changes Commit Changes Help Ready EMM Emulex Fibre Channel For the DX Series system to communicate with the Emulex Fibre Channel HBA HBA the card must be setup correctly Emulex Fibre Channel HBAs are configured through the Lightpuls
49. Deleting a Partition Adding a Partition Up to eight partitions can be added to a DX30 system Up to thirty two partitions can be added to a DX100 system Caution Ensure that your backup package is properly configured for the correct number of tape drives emulated in the DX Series system partition Failure to do so may cause your backup application to malfunction or cease to operate 41 Chapter 3 DX Series Remote Management Configuration To add a partition Note To add edit or delete a partition the system must be offline 1 From the Partition page click Add to add a partition to the system The Add Partition page displays see figure 25 CA AAA AAA Fi g u re 25 Ad d i n g a P art iti O n Z Quantum DX100 Management Configuration Library Microsoft Internet Explorer File Edit View Favorites Tools Help Back gt gt Y A Qsearch GeFavorites media 4 B SSI S Address Po Links O snaglt o Home Library Pp Configuration E E Pages Partitions Write Protection Barcode Assignment Properties System Statu FE eee Add Partition Remote Alerts Name Inquiry Identity ATL P1000 Li ceneng Number of Tape Drives fi A Total Number of Number of Empty Bins 0 Storage Bins 0 Available Selected Tape Cartridges Tape Cartridges Barcode Used Barcode Used Capacity 6 42 TB Free 5 09 TB Used 1 33 TB 20 77 full ag inter
50. EMA 5 15P Type SJT trifilaire 16 AWG 1 5 mm ou 18 AWG 1 0 mm LongeurMaximum 15 pieds 4 6 m Capacit Minimum 10 A 125 V CAUTION This system contains a laser product called an optical link module that complies with DHHS US regulation 21 CFR subchapter J and TEC 825 1 VORSICHT Dieses System enth lt ein Laserprodukt das ein optisches Verkntipfungmodul genannt wird und das der DHHS US Regel 21 CFR Unterkapitel J und IEC 825 1 entspricht 127 Laser de classe 1 Produit Clase 1 L ser Producto Prodotto Laser Classe 1 Battery Statement CAUTION LET OP VAROITUS Quantum DX Series User s Guide Appendix C Regulatory Statements Battery Statement AVERTISSEMENT ce syst me contient un produit laser appel module de liaison optique conforme a la norme 21 CFR DHHS US sous chapitre J et IEC 825 1 ADVERTENCIA Este sistema contiene un producto laser denominado m dulo de enlace ptico que cumple la normativa 21 CFR subapartado J del Departamento de Salud y Servicios Humanos de Estados Unidos DHHS US y IEC 825 1 ATTENZIONE Il sistema contiene un prodotto laser detto modulo di collegamento ottico conforme con la direttiva 21 CFR DHHS US sotto capitolo J e con IEC 825 1 This product contains a Lithium battery Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Lithium may be considered a hazardous material Dispose of this battery i
51. Elan Make the Node WWN Globally unique but the same for all ports Remote Alerts Licensing Equal to the Port WWWN for each port Utilities PORTS FORT 6 PORT PORTES PORT AL PA Soft y Soft y Soft y Soft y Soft Loop ID pH ox 0 y 0 y ox Logout Help System Running Y Speed Auto M Auto y Auto y Auto y Auto y Library Offline 2 Host Port WWN 2400005084811111 2300005084811111 2200005084811111 2100005084811111 2800005084811 P Node WWW 2000005084811111 2000005084811111 2000005084811111 2000005084811111 2000005084811 Capacity 1238 TB Topology Loop Loop ID 1 Loop Loop ID 1 Loop Loop ID 1 Loop Loop ID 0 Loop Loop IL Free 12 26 TB PCI Bus Device Func 4 2 0 42 1 4 3 0 4 3 1 3 2 0 Port ID OOO0ES D000E3 OO00E3 DOODEF D000E3 Used 620 03 GB 4 81 full ln Compression Ratio 1 00 1 Uncompressed Usage 620 03 GB Apply Help 4 E Applet SystemThroughputApplet started 49 Internet Note The DX Series system must be off line to configure the Fibre Chamnel options 2 While the Port WWNs are always unique the Node WWNs can be set according to the Make the Node WWN section as follows a Selecting Globally Unique but same for all ports makes the Node WWNs the same for all Fibre Channel ports b Selecting Equal to the Port WWNs for each port makes the Node WWNs equal to the
52. GB per cartridge the number of cartridges per RAID set is 1 Note The capacity estimates mentioned in the examples above assume a RAID 5 configuration on the storage array with global hot spare If a global hot spare is not used the total capacity is increased by 400GB If two global hot spares are used the total capacity is decreased by 400GB 6 The cartridges are created on the storage arrays Press Enter to continue The DX Series Setup Menu displays 7 Type 5 to restart the DX software services Note Restarting DX software services does NOT reboot the DX Series system and takes much less time to complete The DX Series system is now initially configured and ready to be accessed via the management web pages Disconnect the cable from the DX Series controller serial port Quantum DX Series User s Guide 122 Displaying Diagnostic Data Quantum DX Series User s Guide Appendix B Setup CD and Setup Menu DX Series Setup Menu Displaying diagnostic data is included in the DX Series controller software It collects status information from the controller and the array so it can be analyzed by Quantum Tech Tip When trouble shooting any hardware failure within the DX Series hardware have the diagnostic data prior to calling Quantum customer support To display diagnostic data 1 Connect the service PC to the DX Series controller see Connecting to the Controller on page 115 At
53. Library Activity apply Help Licensing Utilities Date Time Message O7 14 05 15 38 21 Persistant Data is INVALID Set Cartridge BEDOO1 to location 0 07 14 05 15 38 21 Persistant Data is INVALID Set Cartridge BEDO02 to location 1 System Running Library Online Host Capacity 1294 TB Used Compression Ratio 1 00 1 Uncompressed Usage 49 15 KB 07 14 05 15 38 21 Persistant Data is INVALID Set Cartridge BEDOO3 to location 2 07 14 05 15 38 21 Persistant Data is INVALID Set Cartridge BEDOO4 to location 3 077 14 05 15 38 21 Persistant Data is INVALID Set Cartridge BEDOOS to location 4 07 14 05 15 38 21 Persistant Data is INVALID Set Cartridge BEDOO6 to location 5 07 14 05 15 38 21 Persistant Data is INVALID Set Cartridge BEDOO7 to location 6 07 14 05 15 383 21 Persistant Data is INVALID Set Cartridge BEDOOS to location 7 07 14 05 15 38 21 Persistant Data is INVALID Set Cartridge BEDOOS to location 8 07 14 05 15 33 21 Persistant Data is INVALID Set Cartridge BEDO10 to location 9 07 14 05 15 38 21 Persistant Data is INVALID Set Cartridge BEO011 to location 10 07 14 05 15 38 21 Persistant Data is INVALID Set Cartridge BEO012 to location 11 07 14 05 15 38 21 Persistant Data is INVALID Set Cartridge BE0013 to location 12 07 14 05 15 38 21 Persistant Data is INVALID Set Cartridge BE0014 to location 13 07 14 05 15 38 21 Persistant Data is INVALID Set
54. M Mozilla Suite xv 34 N network configuration fields 50 viewing editing 49 network time protocol NTP 51 P partitioning add 41 44 delete 45 edit 44 performance specifications 113 power supply LED descriptions 27 power switch locations 19 R RAID configurations 4 RAID 5 7 13 definition 13 RAID controller LED descriptions 23 RAID controller LEDs 23 25 26 27 28 Quantum DX Series User s Guide RAID controllers 4 RAID sets 9 rebooting 97 relocating DX Series system 32 remote alerts 76 accessing 76 email page 77 robot details 63 64 S security options 52 SNMP 80 community management 83 contacts 84 trap destination 81 specifications performance 113 SSL configuration 54 storage array LCD 21 operations 21 30 properties 74 system monitoring 21 storage bins details 64 65 viewing 64 storage care guardian xvii system configuration 93 downloading 94 uploading 95 system status accessing 60 hardware 65 performance 75 viewing tape drive details 61 T Taiwan class A regulatory statement 125 tape cartridge 5 tape drive details 61 62 textual view web pages 38 time required for backup 2 time to restore 2 turning on the DX Series components 17 U uploading a system configuration file 95 utilities 89 accessing 89 changing library state 90 library activity 90 page 89 system configuration 93 uploading firmware 92 V VCCI see Japan
55. Management Remote Alerts AAA AAA SS SSS Fig u re 54 SN M P Trap Quantum DX100 Management Remote Alerts SNMP Microsoft Internet Explorer Destinations i Friday December 10 2004 9 02 49 AM America Los_Angeles PST Administrator Login New Trap Destination sd ces ha 5 Click Add to add the IP address to the trap destinations and return to the SNMP tab 6 Click New in the Community Management area to edit the SNMP communities see figure 55 Quantum DX Series User s Guide 82 Chapter 3 DX Series Remote Management Remote Alerts AAA AAA AAA AAA A A Fi g ure 55 S N M P Co mmun ity Z Quantum DX100 Management Remote Alerts SNMP Microsoft Internet Explorer File Edit View Favorites Tools Help Management Bak gt O A Bsearch Favorites media 4 B SSI 3 Home Co ation System Status Network Mask Access Type Add _ Get _ Cancel _ Remote Alerts Licensing Capacity 6 42 TB Free 5 09 TB Used 1 33 TB 20 77 full A Soe fl e 7 Under New Community enter the new community information a A unique name in the Name field the field holds up to 20 characters a z A Z no special characters or blank spaces are allowed Caution If no communities are defined the DX Series system is universally accessible through a public community read only b IP address in the IP Address field if the value in the Netwo
56. N 2 Entera library name and click Apply The DX Series system will use the new library name the next time the system is rebooted Note The library name is independent of the host name in the Network tab see Configuring the Network on page 49 The network configuration information was entered during the initial setup of the DX Series system Consult your network administrator prior to changing any of the information Viewing Editing Network Configuration 1 To access the Network Configuration page from the Configuration page click Network The management frame displays the Network Configuration page see figure 31 49 Figure 31 Network Configuration Page Table 10 Network Configuration Fields Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Configuration 3 Quantum DX100 Management Microsoft Internet Explorer File Edit View Favorites Tools Help Bak gt O A Bsearch Favorites media lt 4 B Sd HA 3 Address Go Lib Osnagt po 5 7 Home Configuration System Status Remote Alerts Licensing Capacity 51 54 TB Free 4127TB Used 10 27 TB 19 93 full l Applet SystemThroughputApplet started D gt Gide 3 Tuesday November I America Los_Angeles PST Administrator Login Host Name Domain Name IP Address Network Mask Default Gateway II ag internet 2 Edit the configuration information as desired see tab
57. Port WWNs 3 Selecting The Port Settings page see table 11 for field descriptions allows you to set the AL_PA Loop ID and link speed for each Fibre Channel port connecting the DX Series system to the customer SAN DX30 has two ports and DX100 has eight ports 97 Table 11 Port Settings Figure 38 Device Mapping Configuration Quantum DX Series User s Guide Field Node World Wide Name WWN AL PA and Loop ID Speed Chapter 3 DX Series Remote Management Configuration Description The node WWN is the overall system identification on the customer SAN This field allows you to set the WWN in case a controller is replaced so the customer SAN will not require remapping This field allows you to set either a soft or hard AL_PA Soft allows the customer SAN to automatically assign a loop ID to the DX Series System Hard allows you to manually assign the loop ID The Default setting is soft This field allows you to select the maximum link speed of the Fibre Channel port 1GB sec 2GB sec or Automatic The default setting is Automatic 4 To map specific devices to Fibre Channel ports click Device Mapping The Device Mapping page displays see figure 38 3 Quantum DX100 Management Microsoft Internet Explorer a 8 xj File Edit View Favorites Tools Help Back gt Y fat Search Favorites media C4 D Y a y Address Go Links Osat yl A Home Configurati
58. Protection Barcode Assignment Properties Available Tape Cartridges Sort By Barcode Show an Cartridges Sort By Barcode Barcode Partition Location Used Barcode Partition Location Used Default CY0002 Default Bin 0002 CY0003 Default Bin 0003 CY0004 Default Drv 01 5 Default Bin 0005 Selected Tape Cartridges Available tape cartridge list D D D D D Default Bin 0006 0 57 Default Drv 04 0 80 Default Dry 02 0 74 Default Bin 0009 0 81 Default Bin 0010 0 72 Default Bin 0011 0 91 Default Drv 05 0 78 Capacity 6 42 TB Default Bin 0000 0 81 Part2 Bin 0000 0 21 Free 5 09 TB Part 2 Bin 0001 0 17 Used 1 33 TB 20 77 full New alpha numeric prefix OOOO eee de eds ocooocooococooooO oooooooooooO RRRRARHOCOODOO UR w N A O D 0 Y O Numeric ending E i E Applet SystemThroughputApplet started B Eil E Internet Apply button 2 Select the tape cartridges from the Available Tape Cartridge list and click the right arrow button to move them into the Selected Tape Cartridge list Quantum DX Series User s Guide 47 Chapter 3 DX Series Remote Management Configuration 3 Enter the alpha characters 0 to 6 characters in the New Alpha Prefix field If you are entering alpha characters for the first part of a barcode number and this is the first number in a range no more than five characters can be used This allows the system to assign the last character in the
59. T7000 drives per storage 52 TB array 2560 max Up to 30 virtual 320 cartridges 5 2 TB to 10 4 TB to 41 6 TB DLT7000 drives per storage 20 8 TB array 1280 max Up to 55 virtual 320 cartridges 10 4 TB to 20 8 TB to 166 4 TB DLT7000 drives per storage 83 2 TB array 5120 max Chapter 1 DX Series System Description DX Series System DX Model Number of Usable Capacity with Drive Storage Number of Tape Number of Usable with 2 1 Size Arrays Drives Cartridges Capacity Compression DX30 500 1 to 4 Up to 30 virtual 320 cartridges 6 5 TBto 26 13 TB to 52 TB GB drives DLT7000 drives per storage TB array 1280 max DX100 500 2to16 Up to 55 virtual 320 cartridges 13 TB to 26 TB to 208 TB GB drives DLT7000 drives per storage 104 TB array 5120 max The ATL P1000 library emulation is an inquiry string only and can be configured via the remote management interface see Chapter 3 on page 33 The ATL P1000 was selected because it operates with all backup applications allowing the DX Series system to integrate seamlessly in a data center Note The DX Series storage array is shipped with the following RAID configuration e1 logical drive configured in RAID 5 7 data drives 1 parity drive e1 logical drive configured in RAID 5 6 data drives 1 parity drive e1 global hot spare drive To reconfigure the DX Series storage array to either remove the hot spare or add an additional hot
60. access rights and privileges e Audit Logging Audit logs are kept for all communications to and from the agent How it works 1 Customers can download the StorageCare Guardian agent software from http www quantum com guardiandownload 2 Customer installs the StorageCare Guardian agent on any Windows 2000 2003 XP or Solaris 8 9 server located at the customer s site 3 The StorageCare Guardian agent monitors Quantum products and provides information and updates to the Quantum Enterprise Server that resides at Quantum Support 4 If an error or problem is detected Quantum queues a request to the StorageCare Guardian agent for data collection or real time access to the system 5 The StorageCare Guardian agent checks access policy settings to determine if access is allowed 6 If approved the information is transferred to Quantum or a remote connection is initiated 7 Quantum Support will diagnose the problem and if necessary send the needed parts and or field personnel to resolve the issue Quantum can identify if the backup problem is not associated with the Ouantum device and then direct the customer to resolve the issue with appropriate third party vendor Quantum DX Series User s Guide xix Quantum DX Series User s Guide Chapter 1 DX Series System Description This chapter describes the DX Series system and its components The chapter consists of Overview Features and Benefits DX Series Component
61. acity b If you select By capacity you choose between 20 and 1700 GB 43 and 1450 for second RAID set capacity per cartridge The number of cartridges decreases with higher capacity per cartridge For example if you select 20 GB per cartridge the number of cartridges per RAID set is 80 If you select 1700 GB per cartridge the number of cartridges per RAID set is 1 Note The capacity estimates mentioned in the examples above assume a RAID 5 configuration on the storage array with global hot spare If a global hot spare is not used the total capacity is increased by 250GB If two global hot spares are used the total capacity is decreased by 250GB Quantum DX Series User s Guide 121 Appendix B Setup CD and Setup Menu DX Series Setup Menu For 400GB Drives a Ifyou select By quantity you can create between 1 and 80 cartridges per RAID set The capacity decreases the more tape cartridges you create For example if you select 1 tape cartridge per RAID set each cartridge has approximately 1 7 TB 1 45 TB for the second RAID set in capacity If you select 80 tape cartridges each cartridge has 20 GB capacity b If you select By capacity you choose between 20 and 1700 GB 43 and 1450 for second RAID set capacity per cartridge The number of cartridges decreases with higher capacity per cartridge For example if you select 20 GB per cartridge the number of cartridges per RAID set is 80 If you select 1700
62. akes approximately 5 MINUTES The system will automatically restart in order for the new configuration to become operational amp Done Internet 6 Click OK to return to the Utilities page Note If the DX Series system does not recognize the uploaded configuration file as a valid configuration file the transfer will be aborted Downloading the System The DX Series system allows you to download a system diagnostics file Diagnostics File to your local host which is helpful when troubleshooting problems on the system Have this file available prior to contacting Quantum customer support To download the system diagnostics file 1 Access the Utilities page see Accessing Utilities 2 Click the Diagnostics tab see figure 66 Quantum DX Series User s Guide 96 Chapter 3 DX Series Remote Management Utilities AE Fi g u re 66 Down loadi ng 3 Quantum DX100 Management Utilities Diagnostics Microsoft Internet Explorer 2 File Edit View Favorites Tools Help Diagnostics Files Pek gt OA Al Qs frets Que JAS aa Address Home CA ation System Status Note Download the System Diagnostics File to your local desktop so you can then send that file to Quantum as an attachment to an e mail message Remote Alerts Licensing Utilities System Running Library Online Host TP Capacity 6 42 TB Free 5 09 TB Used 1 33 TB 20 77 full Ti C ee 3 Under Download System Diagnost
63. ays in the system The DX30 contains the following Fibre Channel HBAs e A dual port Fibre Channel HBA connects to customer Fibre Channel network 10 Chapter 1 DX Series System Description DX Series Components e A quad port Fibre Channel HBA connects to DX Series storage arrays The DX100 contains the following Fibre Channel HBAs e Four dual port Fibre Channel HBAs connects to customer Fibre Channel network e Two quad port Fibre Channel HBA connects to DX Series storage arrays This connection can be a direct connection to the Fibre Channel host or to a Fibre Channel switch The Fibre Channel interface automatically detects the mode being used by the network and sets itself appropriately Fibre Channel Switch The Fibre Channel switch provides twenty ports for connecting up to DX100 Only eight storage arrays to the DX Series controller Each storage array has two connections to the Fibre Channel switch for redundancy and improved performance One Fibre Channel switch is required for two to eight storage arrays a second Fibre Channel switch is required for nine to sixteen storage arrays see figure 5 Figure 5 Fibre Channel Switch e ehti oO nooo Hoooo m AULT o 14 15 NES la lala sll slalslalslSlalslslslSlalslsislslelelsisislsist cCEHHHARAHAAAHARHAHANAANAANAHHARAAAMAHAAARHAHAF RAHA ARRAS Ports Fibre Channel switch Ethernet Switch DX100 The Ethernet switch provides 16 ports for connecting the AC
64. blished or is cut off Flashing Link has data traffic Left port The left hand LED on both ports is not used and Green will not be lit BBU LEDs The BBU LEDs are located in the back of the storage array in the center section portion of the storage array see figure 15 The LEDs indicate the health or status of the BBU Figure 15 BBU Locations oo o9 JEE ig The LEDs located on the BBU are described in table 6 Quantum DX Series User s Guide 26 Chapter 2 Basic Operations DX Series Storage Array Operations fate is ep On Flash Off Description BBU LED On The BBU cannot sustain the cache Amber memory BBU may also be missing Off The BBU is able to sustain the cache memory Flashing The BBU is charging Power Supply LEDs Each power supply comes with a single LED located just above the power switch This LED indicates the operational status of the PSU module see figure 16 Figure 16 Power Supply Locations The LEDs located on the power supply are described in table 7 Quantum DX Series User s Guide 27 Chapter 2 Basic Operations DX Series Storage Array Operations ed a al LED Description Power Green On The power supply is operating Supply LED normally Green or Red Green Off The storage array has not been connected into a power source Green The power supply has not been Flashing turned on The PSU module LED will blink when the subsystem is connected to a power source but not ye
65. ccess the Utilities page in the contents frame click Utilities The management frame displays the Utilities page see figure 60 89 Chapter 3 DX Series Remote Management Utilities AA AA AAA A es Fig u re 60 Uti l iti es Page Z Quantum DX100 Managemen t Utilites Library Microsoft Internet Explorer Set Library State The utilities page contains e Changing Library State e System Log e Uploading Firmware e System Configuration e Rebooting the DX Series System Changing Library State The Library State page is used to turn the library either offline or online System Log To view the system log 1 Access the Utilities page see Accessing Utilities 2 Click System Log The System Log page displays see figure 61 Quantum DX Series User s Guide 90 Figure 61 System Log Quantum DX Series User s Guide E Quantum DX100 Management Utilities Library Activity Microsoft Internet Explorer Chapter 3 DX Series Remote Management Utilities File Edit View Favorites Tools Help lt Back gt amp A A Favorites meda Er 3 a Hlg Omar Search the Web Address a Home Remote Alerts Go gt E dl esday July 19 2005 7 47 50 AM America Los_Angeles PDT DX100 A System Log Co ation Log Messages System Status Select event types to view IV Hardware Error M Hardware Information M Hardware Warning M
66. connected to DX Series system Chapter 4 Troubleshooting Common Problems and Solutions Corrective Action Determine which drive has failed by observing the red fault LED on the drive sled Contact your Quantum Customer Support representative for a drive sled replacement Table 30 describes corrective actions for problems occurring with the Ethernet network Corrective Action Check to make sure the Ethernet cable is not a cross over cable Use only straight CAT 5 Ethernet cables Port on the hub or switch is not active or damaged Port on the DX Series controller is damaged Contact the Quantum Customer Support department see the Preface for contact information Check to make sure the Ethernet cable is not a cross over cable Use only straight CAT 5 Ethernet cables Port on the hub or switch is not active or damaged Port on the DX Series controller is damaged Contact the Quantum Customer Support department see the Preface for contact information 101 Fibre Channel Network Problems Table 31 Fibre Channel Network Problems Quantum DX Series User s Guide Problem DX Series system is not visible on the Ethernet network Web browser stalls when using Netscape version 4 76 to access the management pages Java applets do not appear Problem The Fibre Channel link lights on the DX Series controller are not lit when a cable is connected to a hub or switch Windows cannot
67. cription Supported RAID Configurations which in turn enhances overall system performance Instead of allowing any one drive in the array to assume the risk of a bottleneck all of the drives in the array assume write activity responsibilities The distribution frees up the concentration on a single drive improving overall subsystem throughput The RAID 5 parity encoding scheme maintains the system s ability to recover any lost data should a single drive fail This can happen as long as no parity stripe on an individual drive stores the information of a data stripe on the same drive In other words the parity information for any data stripe must always be located on a drive other than the one on which the data resides see figure 8 Note The DX Series storage array is shipped with the following RAID configuration e1 logical drive configured in RAID 5 7 data drives 1 parity drive e1 logical drive configured in RAID 5 6 data drives 1 parity drive e1 global hot spare drive To reconfigure the DX Series storage array to either remove the hot spare or add an additional hot spare total of two hot spares contact Quantum customer support see Customer Support on page xvii Reconfiguring the storage array RAID configuration will cause all previously stored data to be lost Chapter 1 DX Series System Description Typical Configurations Figure 8 RAID 5 Configuration Data stripe Data stripe A 0 parity Data st
68. ddle East Africa eurohelp quantum com StorageCare Guardian Benefits Quantum DX Series User s Guide StorageCare Guardian is a remote monitoring and diagnostic solution that enables Quantum to proactively monitor the health of Quantum products use diagnostic data to predict possible failures and determine whether or not the problem involves a Quantum product or other critical component in the environment StorageCare Guardian gives the customer added assurance that Quantum will make sure its products are running optimally to ensure maximum operational efficiency Deploying this solution is easy and enables customers to minimize the costs associated with system downtime and service issues should a problem arise xvii More Reliable Backups Faster Resolution Time Quantum DX Series User s Guide StorageCare Guardian Through continuous 24x7x365 monitoring StorageCare Guardian proactively checks Quantum systems for common errors and alerts the customer when a Quantum product is underperforming By proactively identifying red flags the risk of failed backups and machine downtime can be mitigated When the system is down StorageCare Guardian provides the necessary diagnostics data that enables Quantum to identify the root cause and expedite the problem resolution process Problems that used to take days to fix can now be fixed in minutes When problems require onsite support field engineers will have better information alon
69. dges icant Sort By Barcode Show an Cartridges Sort By Barcode x Utilities Barcode Partition Location Used Barcode Partition Location Used CY0001 Default Drv 03 0 81 CY0002 Default Bin 0002 0 70 Logout Help CYO003 Default Bin0003 0 01 CY0004 Default Drv 01 0 80 A CYO005 Default Bin 0005 0 94 System Running NA CY0006 Default Bin 0006 0 57 mp 7 Libra Omines CY0007 Default Drv 04 0 80 Available tape mary CY0008 Default Drv 02 0 74 Hes CY0009 Default Bin 0009 0 81 e cartrid e list am z CY0010 Default Bin 0010 0 72 g TP CY0011 Default Bin 0011 0 91 Cy0012 Default Drv 05 0 78 Capacity 6 42 TB CY0013 Default Bin 0000 0 81 A CY0014 Part2 Bin 0000 0 21 Free 509TB CY0015 Part2 Bin 0001 0 17 x Used 1 33 TB 20 77 full indicates write protection currently enabled for tape cartridge a Write protect Compression Ratio 1 16 1 E x en able di sable SS M Enable Write Protection for Selected Tape s Apply Help Apply button SRE Pa l Applet SystemThroughputApplet started ES Internet 2 Select the tape cartridges from the Available Tape Cartridge list and click the right arrow button to move them into the Selected Tape Cartridge list You can sort the tape cartridges by barcode partition location and used You can show all cartridges unassigned cartridges or by partition assignment 3 Check Enable Write Protection Selected Tape s to ENABLE write protection
70. e 25 Table 26 Table 27 Table 28 Table 29 Table 30 Table 31 Table 32 Table 33 Table 34 Table 35 Table 36 Quantum DX Series User s Guide Fibre Channel Switch Temperature Details eee 69 Fibre Channel Switch Fan and Power Supply Status 70 Storage Array Hard Drive Status ooooconoccnoccnoncoonconnnancnonanncnnnos 71 Storage Array Fan and Power Supply Status ee 71 Storage Array Temperature Details 00 eee eeeeeeeeseeeeeeees 72 Storas e Array ProOpeTHES sede a listas 74 Fma a A a A TAN 78 Email Server Information 79 SNMP Trap Select Ons aiii iii 81 Company IntormatOR easan a dins 85 Primary Secondary Contact Informations 85 Hardware Problemas id aa 100 Ethernet Network Problems eds 101 Fibre Channel Network Problems ooconnccnnccnocnnnccnoncnancnnnoss 102 Physical Characters ta 111 ET ACES aci 112 Performance Characteristics aiii diria 113 Reliability Characteristics ceresna a a 113 Environ mental Specifications coococnnccinncnoccnnocncnoncnorananaconnnons 113 Tables xii Audience Document Organization Quantum DX Series User s Guide Preface This manual introduces the Quantum DX Series enhanced data protection system and discusses DX Series system operations Configuration Web interface Basic troubleshooting This manual is written for DX Series system operators and field service engineers Following is a brief description of chapter contents Chapter 1
71. e DX Series storage array The DX Series storage array can be monitored either through the front LCD panel various LEDs located on the front and back of the unit and also through an audible alarm Refer to the following sections for descriptions of the LCD and component LEDs Storage Array LCD RAID Controller LEDs Control Module LEDs BBU LEDs Power Supply LEDs Fan Module LEDs Audible Alarm The storage array LCD is located in the upper left corner of the unit see figure 12 21 Figure 12 Storage Array LCD Location Table 3 Front LED Descriptions Quantum DX Series User s Guide Power Busy Attention Up and down arrows Mute button NA o Z Chapter 2 Basic Operations DX Series Storage Array Operations Quantum NIR Quantum DX sy Ready The LEDs located to the left side of the front LCD are described in table 3 LED Power Blue Busy White Attention Red Button Mute button On Off On Off On Off n B Off Description The storage array is powered on The storage array is powered off The host or drive channel is active There is no host or drive activity System status events have been detected by the firmware Use the up and down arrows on the LCD to view the events All system components are functioning normally Description Press the mute button to stop the alarm 22 Chapter 2 Basic Operations DX Series Storage Array
72. e Utility Ensure that the Automap function is enabled as shown in figure 69 Quantum DX Series User s Guide 104 Figure 69 Emulex Fibre Channel HBA Quantum DX Series User s Guide Automap Chapter 4 Troubleshooting Host Bus Adapter Settings LightPulse Utility NT 3 105 xi File Edit View Adapter Help deja lm 2 B Adapter 0 LPSK Category Persistent Bindings y Pe WwPN 2000005084810063 Add Delete Automap umi Z Additional Emulex Settings In addition to enabling automap on the Fibre Channel HBA the following parameters must be modified e Topology e Frame size e Link speed To modify the Emulex parameters for topology frame size and link speed 1 Using the LightPulse utility select the Fibre Channel HBA connected to the DX Series system and scroll down to the Topology setting see figure 70 105 Figure 70 Emulex Topology Setting Topology setting Chapter 4 Troubleshooting Host Bus Adapter Settings LightPulse Utility NT ala ole e H Adapter 0 LPEK ce G G EmulexOption EnableDPC ErrRetryM ax FrameSizeMSB Hard ddress Hard lPa HlinkTimeOut InitialDelay LinkSpeed LinkTimeDut LipFFrecovery LogErrors MapNodeN ame NodeTimeDut Queue ction QueueDepth QueueT arget RegFcpT ype ResetFF ResetTPRLO RetryNodePurge RATTOW ScanDown SendE cho SimulateDevice Sns ll Topology TrafficCop
73. e m Status Pag e 3 Quantum DX100 Management System Status Library Microsoft Internet Explorer File Edit View Favorites Tools Help Back gt Y A A Favorites Media 3a 3a Hla emph Search the web Address v Pu E i gt e day July 7 2005 7 19 55 AM America Los_Angeles PDT Administrator Login Home Hardware Pe ce om 0X100 E D y BAI Co ation Display Physical View Logical View Events System Status LibPart y Hide Tape Drives Show Robots Hide Storage Bins Remote Alerts Licensi Click on any element for more information ek Ss ST IS TS 7 e Capacity 1294 TB Free 9 40 TB Used 3 54 TB 27 39 full SYS S gt wf vv Applet TapePerformanceApplet started al 9 Internet The system status page provides two views for the system hardware e Physical View The physical view displays the physical representation of the virtual components tape drives tape cartridges and robots of the emulated tape library Each drive and tape cartridge is displayed in the tape Quantum DX Series User s Guide 60 Viewing Tape Drive Details Quantum DX Series User s Guide Chapter 3 DX Series Remote Management System Status drive and storage bin sections Clicking on a tape drive or cartridge displays the specific details for that device on the right hand side of the page Select the partition you wish to vie
74. el f Renee ds lt Q sussesecccccseucessa switch status and Saa A A r temperature Lissacios z TRST RAT Normal Normal Normal Normal Utilities y ort2 Port3 Port4 Port5 Port Port Port8 Port9 Port10 ja CICICICICICICICICICI 1 1 Normal Normal Normal Normal Normal Normal Normal Normal Normal Normal System Running Y Library Online z Port 11 Port 12 Port 13 Port 14 Port 15 Port 1 Port 17 Port18 Port 19 Port20 Hest CICICICICICICICICICI IP Normal Normal Normal Normal Normal Normal Normal Normal Normal Normal Capacity 1294 TB e Switch ature Free 9 40 TB Normal Used 3 54 TB 27 39 full e 4 Compression Ratio 1 00 1 Uncompressed Usage 3 54 TB E g Internet Fibre Channel switch details Table 18 Fibre Channel Switch Temperature Details Field Temperature Events Normal Warning Failed Description State State State Displays the current temperature of the Fibre Channel switch internal CPU as well as the external system temperature There are three states displayed normal warning and failed The warning and failed states also display a flashing amber box around the temperature gauge for warning and a red box for failed If the controller reaches 50 C 122 F a failure is displayed Clicking Events displays all log entries for the Fibre Channel switch Have this information available prior to contacting Quantum Customer Support Quantum DX Series User s Guide 6
75. ervices are shut down The cartridge creation process asks you to make the following selection e Type 1 to create cartridges on ALL storage arrays e Type 2 to create cartridges on a SPECIFIED storage array Caution If this is an upgrade to an existing system create cartridges ONLY on the new storage array e Type 3 to create cartridges on a specified RAID set e Type 4 to exit create cartridges Quantum DX Series User s Guide 120 Appendix B Setup CD and Setup Menu DX Series Setup Menu 3 The system confirms your choice and asks for verification Type y to continue 4 Enter the starting cartridge barcode and press Enter Note The barcode format must be AANNNN where A is any uppercase alpha numeric character and N is any single digit 0 9 Barcodes automatically increment The system indicates partitioning and formatting for each RAID set on the storage arrays 5 The system asks how you wish to create cartridges by quantity or capacity Note Creating cartridges differs depending on the size of the hard drives 250GB or 400GB For 250GB Drives a Ifyou select By quantity you can create between 1 and 80 cartridges per RAID set The capacity decreases the more tape cartridges you create For example if you select 1 tape cartridge per RAID set each cartridge has approximately 1 7 TB 1 45 TB for the second RAID set in capacity If you select 80 tape cartridges each cartridge has 20 GB cap
76. g with the right parts necessary to fix the problem StorageCare Guardian allows Quantum to e Monitor diagnostic data related to Quantum products e Receive alarms that notify Quantum of issues at the customer site e Run diagnostic utilities to more quickly determine the root cause of issues e Initiate remote connection to remote management interface to get more in depth information about the health of your Quantum product e Distribute software firmware upgrades this will be available as a future enhancement Product Features e Continuous Monitoring Proactive 7x24x365 monitoring of Quantum products enabling Quantum Support to be alerted on events such as errors or marginal conditions that are defined by the user e Root Cause Diagnosis Allows Quantum to quickly isolate and identify the root cause of a problem e Rapid Problem Resolution Quantum can rapidly recommend and or implement the corrective actions needed to resolve a problem ensuring minimal impact to the IT environment xviii StorageCare Guardian e Quantum Remote Software Update Distributed software update capability allows fast updates to agent software and Quantum hardware installed at customer sites e Real time Data Collection Instant on demand or scheduled diagnostic data collection from Quantum products as well as the ability to run user defined data collection scripts from agent e Access Management Customer has full control over Quantum s
77. he system must be offline 1 From the Partition page click the link for the partition you wish to delete The Edit Partition page displays see figure 26 2 Click Delete to delete the partition 3 Return the DX Series system to the on line state see Changing Library State on page 90 The partition is deleted Write protection when enabled prevents any data to be written to the tape cartridge This protects your important data from being over written The cartridge will remain unavailable for further storage until the write protection has been disabled Note To enable or disable write protection the system must be offline To enable disable write protection 1 From the Library page click the Write Protection link The Write Protection page displays see figure 27 45 Chapter 3 DX Series Remote Management Configuration D Figure 27 Enabling Disabling 18 xi File Edit View Favorites Tools Help Write Protection Back gt 2 a A Search G Favorites Media 4 By fA 3 wes 60 inks Omar ts ao amp JX Friday December 10 2004 3 05 16 AM America Los_Angeles PST Home Library Network f Date amp Time f Security f Fibre Channel Configuration Pages Partitions Write Protection Barcode Assignment Properties y 5 z Srstem Status Write Protection Remote Alerts Available Tape Cartridges Selected Tape Cartri
78. iagnostic Da tarsrridiaso decia e errr entre 123 Appendix C Regulatory Statements 124 Disposal of Electrical and Electronic Equipment cccocconnccnocccocncnocanacnconncnns 131 Glossary 133 Index 136 Quantum DX Series User s Guide vi Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Quantum DX Series User s Guide Figures DX Series System Components sisisi 5 DX Series Hard Drives cccccssccssenccsssccessscecssscecsseeecesnecssenees 6 DIESenes Storage ATAY esnea 9 Dx Sertes Controller eeen E 10 Fibre Channel SWilChsiotoi ai cotos 11 Ethernet SWIC 015 sad enssdenaslenssnsdendsvocsoaatnaeaieucesandendeedeasaveawaveaneaiaes 12 AC Power Sed 0 kai Gl assessino 13 NAUTICOS tral O scada aa 15 DX Series System Plus a Tape Library eee eee 16 Power Switch Locations ccooocccnoncccnononcnonnncnononononnnncnnnnnnnnncnconnos 19 Controller Front Panel ooonocccnnococonoccncnoncnononcnonononononnnnnnoncncnnnos 20 Storage Array LCD Location oocccnoccnnncnnnnaninannnnnanananacnanncnnnncnnnos 22 RAID Controller Locations oooooocccnoncccnoncnonononononnnnnnnnnnnnoncncnnnos 23 Control Module Locations coccnncccononccononcnnnonnncnonnnnonnnncnnnnnnconoss 25 lodo OM Bee TON Sa o o T ere ree 26 Power Supply Escalona ono aio 27 Fan Module Locations cotidiana 29 vii Figure 18 Figure 19 Figure 20
79. ics File click Download A confirmation message will display asking whether to open or save the file 4 Select Save this file to disk and click OK A Results page indicates the diagnostics file has been downloaded 5 Click OK to return to the Utilities page Rebooting the To reboot the DX Series DX Series System 1 Access the Utilities page see Accessing Utilities 2 Click the Shutdown tab see figure 67 Quantum DX Series User s Guide 97 Figure 67 Shutting Down the DX Series System Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Utilities 3 Quantum DX100 Management Utilites Shutdown Microsoft Internet Explorer 3 Under System Shutdown click Restart The DX Series system reboots 98 Chapter 4 Troubleshooting This chapter describes problems you may encounter during the setup and operation of the DX Series system Corrective information is provided to help you resolve the problems Common Problems and Solutions The troubleshooting information in this section covers the following topics e Hardware Problems e Ethernet Network Problems e Fibre Channel Network Problems Quantum DX Series User s Guide 99 Chapter 4 Troubleshooting Common Problems and Solutions Hardware Problems Table 29 describes corrective actions for problems occurring with the system hardware Table 29 Hardware Problems pe Problem Corrective Action The system does not Make
80. iese Batterie nach den lokalen staatlichen und bundesstaatlichen Gesetzen entsorgen Questo prodotto contiene una batteria al litio Esiste un rischio di esplosione se la batteria viene sostituita con un modello non idoneo Lo smaltimento delle batterie usate deve essere disposto secondo quanto previsto dalla legge Il litio puo essere considerato un materiale pericoloso Lo smaltimento della batteria deve essere eseguito in conformita con le leggi locali statali e federali Este producto contiene una bateria de litio Existe riesgo de explosion si se sustituye la bateria por otra del tipo incorrecto Deseche las baterias usadas seg n se indica en las instrucciones El litio puede ser considerado como un material peligroso Deseche esta bater a seg n las leyes locales estatales y federales Denna produkt inneh ller ett litiumbatteri Om batteriet byts ut mot ett nytt av fel typ f religger risk for explosion Begagnade batterier ska hanteras i enlighet med g llande foreskrifter Litium kan betraktas som ett riskmaterial Kassera batteriet i enlighet med g llande lokal och nationell lagstiftning 129 Appendix C Regulatory Statements Power Cord Statement Power Cord Statement Warning Avertissement Warnung Attenzione Advertencia Varning Dl 0X a ELL MO SE nie DES Quantum DX Series User s Guide Disconnect all power cords before servicing D comnectez tous les fils lectriques ava
81. ights as defined below which along with other third party software Karg E technology Third Party Software controls the operation and implements Host the functionality of the Product TP 26 Proprietary Rights All software and related documentation Software and other intellectual property including without limitation know how trade secrets architectures and systems and methods for producing product functionality contained in this Product and used in connection with the Hardware except for Third Party Software described in Section 6 below is owned by and proprietary to Quantum collectively the Proprietary Rights Quantum retains title to the Proprietary Rights including copies regardless of form or media and to all copyrights therein You are receiving a limited license to use the Proprietary Rights strictly in accordance with the terms and conditions of this Agreement and only in connection with the operation of the Product You may not reproduce the Product or Proprietary Rights in any form except as provided E e a ta 1 CRIA Capacity 6 42 TB Free 5 09 TB Used 1 33 TB 20 77 full Utilities Accessing Utilities Quantum DX Series User s Guide The Utilities page allows you to perform maintenance functions on the DX Series system including uploading and activating software images and configuration files The Utilities page also allows you to restart or shut down the DX Series system To a
82. imedia menu must be enabled e Mozilla Suite 1 7 on Solaris 10 You can download this software from http www mozilla org e Firefox 1 0 6 on Windows You can download this software from http www mozilla org e Java Plug in 1 4 2 or later You can download this software from http www java com DX Series Web Page The following figure depicts the menu items available from the DX Series Menu ltems Web pages Quantum DX Series User s Guide 34 Chapter 3 DX Series Remote Management DX Series Web Pages Figure 19 DX Series Web Page Menu Items Quick S Lib Lib Email K ps ulck Status ibrary ibrary mal eys State System End User System Detail Is Enable Disable St Email Server A reement Lo 9 9 Write Protection Assign Test Email 7 System Barcodes Roo Firmware Temperatures Properties Upload Hardware SNMP System Configuration T Throughput Up Download f Communit Diagnostics Time stem Contacts Monitor Information Administrator L Contact Info Configuration Contact Info Fibre Channel Configuration Bl Port Settings Device Mappings Z 9 Ea O Si Accessing DX Series Web To access the DX Series web pages rages 1 On the host computer open the Internet browser software 2 In the Address field type http IPaddress where IP address is the IP address for the DX Series system The Log In page displays see figure 20 Quantum DX Series User s Guide 3
83. ing the security options 52 details button 39 graphical view 38 licensing 86 menu items 34 remote alerts 76 system status 60 textual view 38 using 37 utilities 89 viewing hardware status 65 viewing robot details 63 viewing storage bin details 64 viewing system performance 75 E email message type administrator 79 configuration changes 79 hardware failure 78 new recipient 79 operator access 79 Quantum DX Series User s Guide recipients 79 send to Quantum 79 software error 79 email notification 78 end user agreement 88 environmental specifications acoustical noise 114 climatic environment 114 physical environment 113 F fan module LED descriptions 28 Fibre Channel AL_PA and loop ID 58 compression 7 configuring 55 device mapping 58 port settings 57 speed 58 world wide name 58 Fibre Channel switch system monitoring 30 Firefox xv 34 firmware uploading 92 frames displayed 37 G graphical view web pages 38 eripper details 63 guardian xvii H hard drives 5 location 6 hardware status controller details 66 storage array details 70 viewing 65 inquiry identity ATL P1000 42 Quantum DX100 42 Quantum DX30 42 Internet browsers supported xv 34 J Japan class A regulatory statement 125 Java plug in xv 34 L library properties name 48 licensing 86 access 86 keys 87 logical unit 63 login type administrator 36 monitor 36 137 LUN 63
84. inutes Environmental Specifications Table 36 provides various library environmental specifications Table 36 Environ mental Specifications Power Environment Electrical inputs Voltage 100 VAC to 240 VAC DX30 110 VAC to 240 VAC DX100 Rated Frequency 47 to 63 Hz Rated Current 2 4A 230 VAC DX30 4 57 A 230 VAC DX100 Quantum DX Series User s Guide 113 Quantum DX Series User s Guide Appendix A DX Series System Specifications Consumption Climatic Environment Temperature Operating Shipping and storage Relative Operating humidity Shipping and storage Altitude Operating Shipping and storage gt Acoustical Noise Sound power level Operating Idle Sound pressure Operating bystander Environmental Specifications 550 Watts DX30 1050 Watts DX100 50 F to 95 F 10 C to 35 C 4 F to 140 F 20 C to 60 C 20 to 80 non condensing 15 to 95 non condensing 0 to 10 000 ft 0 to 3 048m 0 to 39 370 ft 0 to 12 000 m 1 880 Btu hour DX30 3 590 Btu hour DX100 8 10 Bel 7 83 Bel 63db 114 Appendix B Setup CD and Setup Menu This section contains instructions for reinstalling the controller operating system and also for accessing the installation menu available from the controller serial port Reinstalling the Controller Operating System If the Linux based operating system on the controller has become corrupt
85. ion at the time of installation 5 Enter the number of empty bins available in addition to the number of cartridges created in the partition The default number of empty bins is 0 and up to 28 empty bins can be selected 6 Select the number of tape cartridges from the Available Tape Cartridge list and click the right arrow button to move the cartridges into the partition If all tape cartridges are assigned to other partitions you must unassign one or more tape cartridges to make them available for a new partition Be aware that all cartridges that were created at the time of installation see Creating Cartridges on page 120 are assigned to the Default partition 7 Click Apply to create the partition Map the Fibre Channel ports as described in Configuring the Fibre Channel Options on page 55 Quantum DX Series User s Guide 43 Chapter 3 DX Series Remote Management Configuration 8 Return the DX Series system to the on line state see Changing Library State on page 90 The partition is added to the partition list To add another partition repeat this procedure Editing a Partition To edit a partition Note To add edit or delete a partition the system must be offline 1 From the Partition page click the link for the partition you wish to edit The Edit Partition page displays see figure 26 it it 3 figuration Library Microsoft Internet Explorer j E x Fi ure 26 Editi
86. itions currently configured on the system This page also contains the ability to add edit and delete partitions Clicking on a partition name in the Partition list displays a detail window listing all details for the selected partition see figure 24 Refer to the system status pages for details on the tape drives and tape cartridges Quantum DX Series User s Guide 40 Figure 24 Partition Details Partition name Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Configuration Z Quantum DX100 Management System Status Library Microsoft Internet Explorer File Edit View Favorites Tools Help Back gt Q A Bsearch Favorites media 4 B SI 3 Address 7 Go Links Gsnagit S A S Bie i y A er 10 2004 7 09 46 AM America Los_Angeles PST Administrator Login Home Library PA Co ation Display Physical View Logical View H Default v Hide Tape Drives Show Robots Hide Storage Bins Remote Alerts e gt Tape Drives Storage Bins Licensing Utilities ogout Click on any element for more information Log System Running Library Online Host IP Capacity 6 42 TB Free 5 09 TB Used 1 33 TB 20 77 full l Applet TapePerformanceApplet started im fia E a Internet The library partitioning page is broken up into the following sections e Adding a Partition e Editing a Partition e
87. le 10 for a description of the fields 3 Click Apply Field Hostname Domain Name IP Address Network Mask Default Gateway Link Speed amp Duplex Description View or set the hostname for the DX Series system View or set the domain name for the DX Series system View or set the IP address for the DX Series system View or set the network mask for the DX Series system View or set the default gateway for the DX Series system View and set the link speed and duplex for the DX Series system 10 100 half full auto 50 Chapter 3 DX Series Remote Management Configuration Configuring the Date and The date and time can be set from the DX Series system web pages Time Setting the correct date and time allows the DX Series system to provide accurate reports when events occur on the DX Series system Configuring the Data and Time To access the Date and Time Configuration page 1 In the Configuration page click Date amp Time The management frame displays the Date amp Time Configuration page see figure 32 Fi g u re 32 Date and Ti m e E Quantum DX100 aaia mie Microsoft Internet Explorer File Edit View Favorites Tools Help Configuration Bak gt Y A Bsearch Favorites meda lt 4 B 3 HA 3 Address Go Links OsSnaatt po ko di Q lt l nber 30 59 02 eri os Administrator Login Home Configuration System Status Remote Alerts
88. location and filename of the new SSL certificate file Note Use the Browse button to browse the system and locate the desired SSL certificate file The SSL certificate file must be named server crt Click Upload to install the SSL certificate file Type your private key and press Enter Type your pass phrase and press Enter N O 0 A A Successful Upload page displays indicating that the SSL certificate file has been installed on the system Click Ok to continue The certificate displays in the certificate area on the SSL page Configuring the Fibre The DX Series system allows you to control and configure each of the Channel Options Fibre Channel input ports that connect to the customer SAN The Fibre Channel input ports are numbered 5 through 12 on the DX100 and 5 through 6 on the DX30 see figure 36 Quantum DX Series User s Guide 55 Figure 36 Fibre Channel Input Port Locations Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Configuration 8 Y o F i ll A ya T
89. ls The storage bin details displays see figure 42 Figure 42 Storage Bin Details 3 Quantum DX100 Management System Status Library Microsoft Internet Explorer File Edit View Favorites Tools Help Bak gt Y A Qsearch GiFavorites meda lt 4 B SI 3 x 60 Links Q Snagtt r Tle HI y 0X100 amp gt a Friday December 10 2004 3 44 36 AM America Los_Angeles PST Administrator Login Home x nfs ur 1 z Co ation Display Physical View Logical View System Status Default y Hide Tape Drives Hide Robots Hide Storage Bins Remote Alerts z Tape Drives Robots Storage Bins DOO panime i CY0013 Storage Bin 000 Details St O ra g e Lise 000 CY0013 rag bin AA S m ee aine Contents CY0013 US nme 3 Status Accessible H elp Write Enabled LO 31 25 Full E a Ta amine Capacity is 34 74 GB System Running Tie 7 Free space is 6 52 GB Library Online Compression Ratio is 1 14 1 Host DX_CYPRESS Uncompressed Usage is P 1723012203 E MS oo are Capacity 6 42 TB aie Free 5 09 TB ain Used 1 33 TB 20 77 full g i E Applet TapePerformanceApplet started E E E D Int irnet Storage bin details Quantum DX Series User s Guide 64 Table 14 Storage Bin Details Viewing Hardware Status Quantum DX Series User s Guide Chapter 3 DX Series Remote Management System Status The storage bin details are shown in
90. lsRetryCount ElsAjtCount ElsTimeQut G EmulexOption EnableDPC EnrRetryyMax FrameSizeMSB Hard amp ddress Hard lPa HlinkTimeDut InitialD elay LinkSpeed Link TimeOut LipFFrecovery LogErrors MapNodeN ame NodeTimeQut Queue ction OxFF 0x4E20 0x1E 0x2 0x1 0x3F OxFF 0x1 0x1 Ox OxFF OxFF 0x1 Ox FFFFFFF 0x1 OxFFFFFFFE 0x8 0x1 OxEF OxFF 0x1 0x2 0x1F4 0x1 0x1 0x1 OxFF Ox2 The modify driver parameters screen displays Quantum DX Series User s Guide 0x5DC 0x8 0x2 0x0 0x0 0x0 0x0 0x1 0x0 0x1 0x2D 0x0 0xD200 0x0 0x1 0x0 0x0 0x0 Ox1E 0x1 0x0 0x30 0x0 0x0 0x0 Ox14 0x0 Restart Reboot Yes Restart Restart Restart Restart Yes Yes Yes Yes Yes Reboot Yes Yes Restart Reboot Restart Yes Reboot Yes Yes Yes Yes Reboot Yes Yes i NUM SCRL_ 7 108 Chapter 4 Troubleshooting Host Bus Adapter Settings 9 Enter 1 for 1 Gig Fibre Channel HBAs or 2 for 2 Gig Fibre Channel HBAs in the New Value edit box check both the Permanent and Global check boxes and click Change Note The default setting is 0 for auto speed selection This setting should NEVER be used This could cause the HBA to fail to initialize Q Logic Fibre Channel For the DX Series system to communicate with the Q Logic Fibre HBA Channel HBA the card must be setup correctly To setup the Q Logic Fibre Channel HBA 1 Power on the host containing the Q Logic HBA 2 As the host bo
91. m must be offline before making any changes to the system configuration See Changing Library State on page 90 Quantum DX Series User s Guide 39 Chapter 3 DX Series Remote Management Configuration Fi g u re 23 Co nfig u rat i O n P ag e 3 Quantum DX100 Management Configuration Library Microsoft Internet Explorer File Edit View Favorites Tools Help Back gt Q A Qsearch Favorites media 4 B SSI 3 Friday December 10 2004 6 44 44 AM America Los_Angeles PST Administrator Login Home Library f a Configuration Pages Partitions Write Protection Barcode Assignment Properties System Status Remote Alerts The system must be Offline in order to Add Edit or Delete partitions CLICK HERE to set the system Offline Lea Number of Unassigned Tape Drives 2 HLE Number of Unassigned Tape Cartridges 4 Utilities HE Number of PTA Tape Drives Tape Cartridges System Running Library Online Host TP Capacity 6 42 TB Free 5 09 TB Used 1 33 TB 20 77 full 7 1 ATL P1000 ATL P1000 ATL P1000 ATL P1000 ATL P1000 ATL P1000 ATL P1000 EE EE el B JD Many l i Internet Partitioning Partitioning provides the capability to divide the DX Series virtual tape drives and storage elements into separate partitions usable by separate host computers The Partitions page contains a list of unassigned tape drives and cartridges as well as all user defined part
92. menu that is available from the DX Series controller serial port The DX Series Setup Menu is used for e Displaying User Options e Configuring User Options e Creating Cartridges e Displaying Diagnostic Data The DX Series system can display the current user configuration settings through the controller serial port To view the user options 1 Connect a local host to the controller as shown in Connecting to the Controller on page 115 2 At the system login prompt type setup all lower case characters and press Enter The system prompts you for a password 3 Type password all lower case characters and press Enter The DX Series Setup Menu displays see figure 76 118 Appendix B Setup CD and Setup Menu DX Series Setup Menu A Figure 76 DX Series Setup io xi Menu File Edit Yiew Call Transfer Help ole ala ole Setup Menu Version 02 30 16 Show user configurable options Change network settings Create new cartridges Output system logs Start Restart DK services Reboot the system Display User Options Configure User Options Create Cartridges Display Diagnostic Data Start DK Software Services Reboot System lt lt OIE Coho Na ee ee ee ee Ml aa bot dt t t tol Exit Setup Exit this menu ur Choice gt Connected 0 02 54 autodetect 1152008 N 1 SCROLL caps NUM Capture Print echo 7 4 Type 1 to display user options and press Enter The current user options displays e System
93. n a Partition Z Quantum DX100 Management Con a x g g Fie Edit View Favorites Tools Help EJ Back gt OB A Bsearch Favorites media 4 B SSI 3 Address Po Links O snaglt o E Friday December 10 2004 6 54 30 AM America Los_Angeles PST Administrator Login fas Eme a A i Network te amp Time f Secunty f E annel Configuration POETA Pages Partitions Write Protection Barcode Assignment Properties System Status Edit Partition Remote Alerts Name Default Li 3 Inquiry Identity ATL P1000 y eens Number of Tape Drives 6 y q Total Number of Utilities Number of Empty Bins 0 Storage Bins 13 Available Selected Sysiemi Runni Tape Cartridges Tape Cartridges Library Offline E Sort By Barcode y Sort By Barcode Host Barcode Location Used Barcode Location Used IP Capacity 6 42 TB Free 5 09 TB Used 1 33 TB 20 77 full Cyo013 Bin 0000 81 Apply Cancel Delete Help IA ee 2 Edit the partition information as desired see Adding a Partition on page 41 for descriptions of the fields 3 Click Apply Quantum DX Series User s Guide 44 Write Protection Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Configuration 4 Return the DX Series system to the on line state see Changing Library State on page 90 The partition is updated Deleting a Partition To edit a partition Note To add edit or delete a partition t
94. n accordance with local state and federal laws Dit product bevat een Lithiumbatterij Vervanging van de batterij door een ander type batterij kan explosies veroorzaken Ontdoe u van de batterij in overeenstemming met de bijgeleverde instructies Lithium kan als gevaarlijke stof worden gekenmerkt Ontdoe u daarom van de batterij in overeenstemming met de ter plekke geldende wettelijke bepalingen Tuote sis lt litiumpariston Pariston vaihtaminen v r ntyyppiseen paristoon voi aiheuttaa r j hdyksen K ytetyt paristot on h vitett v ohjeiden mukaisesti Litiumia voidaan pit vaarallisena aineena Paristo on h vitett v asianomaisten lakien ja m r ysten mukaisesti 128 ATTENTION ACHTUNG Attenzione PRECAUCION VARNING Quantum DX Series User s Guide Appendix C Regulatory Statements Battery Statement Ce produit contient une batterie au lithium Si vous remplacez cette batterie par une batterie inadapt e une explosion risque de se produire D barrassez vous des batteries usag es en suivant les instructions du fabricant Le lithium est une mati re qui peut tre dangereuse D barrassez vous de cette batterie conform ment a la l gislation en vigueur Dieses Produkt enthalt eine Lithiumbatterie Es besteht ein Explosionsrisiko wenn die Batterie mit einem falschen Batterietyp ausgetauscht wird Gebrauchte Batterien nach den Anweisungen entsorgen Lithium k nnte als Gefahrengut betrachtet werden D
95. net 2 Enter a partition name that identifies it so it can be distinguished from other partitions on the DX Series system Note The partition name is independent of the host name in the Network tab see Configuring the Network on page 49 3 Select the inquiry identity to determine the inquiry string returned from the DX Series system If you select ATL P1000 the DX Series appears as an ATL P1000 to the host and backup application If you Quantum DX Series User s Guide 42 Chapter 3 DX Series Remote Management Configuration select Quantum DX30 or Quantum DX100 the host and backup application recognize the device as a Quantum DX30 or Quantum DX100 respectively Quantum recommends that the device configuration be set to ATL P1000 unless your specific backup application supports the DX Series inquiry strings If your backup application does support DX30 and DX100 you should select that setting for improved performance 4 Select the number of tape drives emulated DLT7000 available to the host and backup application in this partition The Default partition contains 6 tape drives at the time of installation however you can change the number of drives DX30 up to 30 tape drives DX100 up to 55 tape drives If all tape drives are assigned to other partitions you must unassign one or more tape drives to make them available for a new partition Be aware that in a DX30 all tape drives are assigned to the Default partit
96. ng on the specific drop down box To remove a recipient select the individual email address from the list and click Remove To send an email notification to Ouantum as well as the recipients list select the Send to Quantum check box for the specific message type The company and contact information is sent to Quantum as an attachment to this email Description View or set the outgoing email server hostname for the DX Series system for example the DNS name 79 Figure 53 SNMP Tab Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Remote Alerts Field Description Domain Name View or set the domain name server IP address Server IP for the DX Series system Address SNMP Page SN MP is short for Simple Network Management Protocol a set of protocols for managing complex networks SNMP works by sending messages called protocol data units PDUs to different parts of a network SNMP compliant devices called agents store data about themselves in Management Information Bases MIBs and return this data to the SNMP requesters 1 To access the SNMP page from the Remote Alerts page click the SNMP tab The management frame displays the SNMP tab see figure 56 3 Quantum DX100 Management Remote Alerts SNMP Microsoft Internet Explorer File Edit View Favorites Tools Help HBak gt amp A A Asearh Favorites Zmeda 4 B GI Address Go Links GSnagt py EY i Home
97. ning Library Online Host TP Capacity 6 42 TB Free 5 09 TB Used 1 33 TB 20 77 full f Boe fl e Controller Details To view the details or status of the controller hardware click on the controller icon on the Hardware Status screen shown in figure 43 The Controller details display see figure 44 Quantum DX Series User s Guide 66 Figure 44 Controller Details Chapter 3 DX Series Remote Management System Status 3 Quantum DX100 Management System Status Hardware Microsoft Internet Explorer File Edit View Favorites Tools Help E Back gt 3 B a G Favorites Media al D S al e m Ao N Search the web P search Address Jee Go Thursday July 7 2005 7 22 53 AM America Los_Angeles PDT Administrator Login Performance SLU Aue GESTO Controller Details Status Events Controller System Status FC6Ports FCSPorts FC4Ports FC3Ports FC2Ports FC1 Ports status and nemo aas e 013 Up 001 Up emote Alerts 14 Down 02 Down tem pe rature 15 Down 11 2 Gigabit 09 2 Gigabit 07 2 Gigabit 05 2 Gigabit 9 03 Down 016 Up 012 2 Gigabit 0 10 2 Gigabit 008 2 Gigabit 06 2 Gigabit 04 Up Licensing Utilities ce Fanl Fan 2 Fan3 CPU Fan Power 1 Power 2 Normal Normal Normal Normal Normal Normal System Running Y Library Online CPU System 1 5V 2 5V
98. nkSpeed Ox2 0x0 0x2 0x0 Yes Link TimeOut 0x30 0x1 0x1F4 0x30 Yes LipFFrecovery 0x0 0x0 0x1 0x0 Yes LogErrors 0x0 0x0 0x1 0x0 Yes MapNodeName 0x0 0x0 0x1 0x0 Reboot NodeTimeQut 0x14 0x0 OxFF 0x14 Yes Queue ction 0x0 0x0 0x2 0x0 Yes hal NUM SCRL y 5 Double click FramesizeMSB The modify driver parameters screen displays Quantum DX Series User s Guide 107 Figure 73 Emulex link Speed Setting Chapter 4 Troubleshooting Host Bus Adapter Settings 6 Enter 4 for 1 Gig Fibre Channel HBAs or 8 for 2 Gig Fibre Channel HBAs in the New Value edit box check both the Permanent and Global check boxes and click Change Entering 4 changes the Emulex Fibre Channel HBA frame size to 1024 which is recommended for 1 Gig Fibre Channel HBAs Entering 8 changes the frame size 2048 which is recommended for 2 Gig Fibre Channel HBAs 0 is the default setting 7 Scroll down to the link speed setting see figure 73 LightPulse Utility NT File Edit View Adapter Help xl Pree EN Adapter 0 LPEK El Adapter 1 LP6K Category Driver Revision LP6 7 8000 850 Sw_DATE 5 5 01a0 08 04 2003 Win2000 Driver Parameters Parameters C Registry Defaults Parameter Cument Minimum Maximum Defaut Link speed setting 8 Double click Linkspeed AbortStatus ARBTOY Blink TimeOut Class Crflntrpt CrfMsCnt CrfRspCnt Disable4 ckO DiscMethod DiscoveryDelay E
99. ns BBB20B0B08008809 BES88668880e8 y Ethernet LEDs System LEDs Port LEDs N OOOODCOOOOOO000D000000000000000000 OGBGRBGE822G282282020000828280000888280000 A OO A OOOO OBS SAA ODDOOOCOOODOOOOO00000D00000000000000 Pe ete Sl A Elo tS elo y DODODOO 00000000000 Power supply fan LEDs ooOoOoD00000000000 aleta BB89888009 oo0000000 Oooo D00000 oo00000 oppoooooooooo000 oopnoooooooooo000 eNe E a D pa tee oooo000 00000000000 o a Z oo0000000 F etatatatatntntatatatatetetefaty o 000000 Q Power supply fan LEDs The LEDs are described in table 9 LED On Flash Off Description Ethernet Activity left port Flashing Table 9 Fibre Channel Switch LED Descriptions Ethernet LEDs Green The Ethernet port is receiving data Ethernet Link The switch is connected to an left port On operational Ethernet network Quantum DX Series User s Guide 30 Chapter 2 Basic Operations DX Series Fibre Channel Switch Operations LED On Flash Off Description System LEDs Power On The switch is plugged in and the Green or Green LED internal power supplies are Yellow functional System Fault An event has occurred that meets or Yellow LED exceeds the current Fault LED threshold setting Contact Quantum Customer support Temp Fault The internal temperature has Yellow LED exceeded acceptable levels Contact Quantum Customer support Port LEDs An SFP is not installed in the
100. nt Tab Keys Tab The Keys page is used to enable compression on the DX Series system If compression is purchased with the DX Series system it is enabled at the time of installation If you wish to purchase a license key to enable compression contact Quantum to obtain a key for your system To activate a license key 1 Access the Licensing page see Accessing Licensing 2 Click the Keys tab The Keys page displays see figure 58 Quantum DX Series User s Guide 87 Chapter 3 DX Series Remote Management Licensing 3 Quantum DX100 Management Licensing Keys Microsoft Internet Explorer Fie Edit View Favorites Tools Help Back gt Q A Search Favorites meda 4 D Sd E gt 3 Address Figure 58 License Keys Tab JD JA10 R Friday December 10 2004 9 04 47 AM America Los_Angeles PST Administrator Login Home End Us er 2 A ore ement Configuration License Keys System Status New Key Remote Alerts Installed Keys Licensing Utilities System Running Library Online Host IP Capacity 6 42 TB Free 5 09 TB Used 1 33 TB 20 77 full m _ Booo C e 3 Enter the license key in the New Key edit box and click Add The license key is added to the installed keys list End User Agreement Tab The End User Agreement Tab displays the entire end user agreement for the DX Series system To view the end user agreement 1 Access the Licensing page see Accessing Licensing
101. nt d effectuer des r parations Vor der Wartung alle Netzkabel abziehen Prima di effettuare qualsiasi intervento di manutenzione scollegare tutti 1 cavi di alimentazione Desconecte todos los cables de alimentaci n antes de dar mantenimiento Koppla bort alla n tsladdar innan service utf rs E EXE RAS SAICTACOBRIA FERUTCESL A DoS MERA E RERAN MAMAR ER ARA AA RATA Sn AR 130 Appendix C Regulatory Statements Power Cord Statement Disposal of Electrical and Electronic Equipment This symbol on the product or on its packaging indicates that this product should not be disposed of with your other waste Instead it should be handed over to a designated collection point for the recycling of electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please visit our website at http qcare quantum com or contact your local government authority your household waste disposal service or the business from which you purchased the product Quantum DX Series User s Guide 131 Declaration of Conformity Manufacturer s Name Miunufocturer s Address Declares that the Products Produet Deseripuon Produet Mame Model Numbers Produc
102. oint connection PT PT first and if this is unsuccessful the HBA reverts to loop mode FC AL Other topology settings are e 0 FC AL loop e 1 PT PT fabric e 2 FC AL first then attempt PT PT default setting 4 Scroll down to the FramesizeMSB setting see figure 72 AAA ASAS Figure 72 Emulex Frame Size LightPulse Utility NT aE Setting Fie Edt Yiew Adapter Help salsa Ple 2 El Adapter 0 LP6K Adapter 1 LP6K Category Driver Parameters z Driver Revision Parameters LP6 7 8000 850 Sw_DATE 5 5 01a0 O Registry 08 04 2003 W in2000 Defaults Parameter Cument Minimum Maximum Defaut AbortStatus OxFF ARBTOY Ox5DC 0x1F4 0x4E20 OxBDC Restart Blink TimeOut 0x8 0x1 0x1E 0x8 Reboot Class 0x2 0x1 0x2 0x2 Yes Crflntrpt 0x0 0x0 0x1 0x0 Restart CriMsCnt 0x0 0x0 0x3F 0x0 Restart CrfRspCnt 0x0 0x0 OxFF 0x0 Restart DisableAckO 0x0 0x0 0x1 0x0 Restart DiscMethod 0x1 0x0 0x1 0x1 Yes DiscoveryDelay 0x0 0x0 Ox 0x0 Yes ElsRetryCount 0x1 0x1 OxFF Ox1 Yes ElsAjtCount 0x2D 0x0 OxFF 0x2D Yes ElsTimeDut 0x0 0x0 0x1 0x0 Yes G EmulexDption 0xD400 0x0 Ox FFFFFFF 0xD200 Reboot EnableDPC 0x0 0x0 0x1 0x0 Yes ErrRetrybd ax 0x1 0x0 OxFFFFFFFE 0x1 Yes Frame size setting FrameSizeMSB 0x0 0x0 0x8 0x0 Restart Hard ddress 0x0 0x0 0x1 0x0 Reboot Hard lPa 0x0 0x0 OxEF 0x0 Restart HlinkTimeDut Ox1E 0x0 OxFF Ox1E Yes InitialD elay 0x1 0x0 0x1 0x1 Reboot G Li
103. on System Status Remote Alerts Licensing Utilities System Running Y Library Online Y Host IP Capacity 51 54TB Free 41 25 TB Used 10 29 TB 19 96 full Compression Ratio 1 25 1 Uncompressed Usage 12 84 TB 4 Library Network J Date amp Time f Security Fibre Channel Configuration Port Settings Device Mappings Fibre Channel Device Mappings Library must be OFFLINE to make changes w bo gt y A gt aN Tuesday November 30 2004 11 00 13 AM America Los_Angeles PST Fibre Channel Y R Robot Medium Changer e T Tape Auto Populate Add LUN Clear LUN aA Mk WHE O 5 6 7 8 9 10 11 Apply TE l Applet SystemThroughputApplet started a Internet 98 Chapter 3 DX Series Remote Management Configuration The Device Mapping page allows you to map or assign DX Series virtual devices robot and tape drives to specific Fibre Channel ports The default setting for both the DX30 and DX100 e Port 5 is assigned the robot and tape drives 0 through 2 e Port 6 is assigned tape drives 3 through 5 5 There are two ways to assign virtual devices to a specific Fibre Channel port a Click Auto Populate to allow the DX Series controller to automatically assign virtual devices to a Fibre Channel port The controller assigns a robot and partition to each port Example A system with 1 partition would have a
104. on file An Successful Upload page displays indicating that the configuration file has been placed in a temporary area of the system Click Ok to continue 5 Click Activate to activate the configuration file see figure 65 Quantum DX Series User s Guide 95 Chapter 3 DX Series Remote Management Utilities AAA AAA AAA AAA TA Figure 65 Activating the EN de a File Edit View Favorites Tools Help Configuration File lt p Back x A Ol Search JFavorites AfMedia x ES Y z Address Pu 4 configuration System Status Note Be sure to save the downloaded configuration file as sys cfg so that it will be properly named for an upload in the future Remote Alerts Licensing Upload New System Configuration File Utilities System Configuration File Browse Soau Hil Note The configuration file to be uploaded must be named sys cfg System Running y O Warning The upload process takes approximately 5 SECONDS and MUST NOT BE Library Online INTERRUPTED Once you click on the Upload button DO NOT CLICK on any hyperlinks toolbar buttons or menu items until you see a message indicating that Host the upload has finished IP Capacity 6 96 TB Free 6 49 TB Used 475 01 GB 6 82 full E e i 2 A oe A new system configuration file has been uploaded You must activate the file in order for the new configuration to become operational Warning The activation process t
105. on the DX Series Components e DxX Series Controller Operations e DxX Series Storage Array Operations e Fibre Channel Switch LED Descriptions e Relocating the DX Series System Turning on the DX Series Components The power on procedure differs depending on the DX Series system DX30 or DX100 Refer to the following section to turn on the DX Series system e Turning on the DX30 e Turning on the DX100 Quantum DX Series User s Guide 17 Turning on the DX30 Turning on the DX100 Quantum DX Series User s Guide Chapter 2 Basic Operations Turning on the DX Series Components The DX30 components must be turned on in the following order e DX Series storage array s e DX Series controller To turn on the DX30 system see figure 10 1 Turn on both power switches on all DX Series storage arrays 2 Turn the DX30 controller on by pushing the power button located on the front of the unit The DX100 must be powered on in the following sequence see figure 10 1 Turn on both power switches on the storage arrays they will not power on yet 2 Turn on the circuit breakers of the AC power sequencers 3 Turn on the DX100 controller Chapter 2 Basic Operations DX Series Controller Operations Figure 10 Power Switch Locations Controller Power AC power sequencer DX100 only Storage array Power DX Series Controller Operations The DX Series controller contains the Linux operating system as well as the Fib
106. onnnonncnnnconannnnonaconnconncnncnnccnnncnnnons 32 Chapter 3 DX Series Remote Management 33 1D Cre larg arom WED ace alada 34 DX Series Web Page Men Items cisistasalanacnndn je naci 34 Accessing DX Series Web Pages ooooonccnoccnoconoccnonononcnnncancnnnncnncrancrnnnonnons 35 Using the DX Series Web Pases tucanes 37 OS VO ari oie 39 Accessing Library Contursi yin lic 39 Arau airada riada 40 NAV HEIL Fl OCCT 1101 PREPA OL a A EN 45 Barcode ASSIM arc n E 46 PrOD A A oh o O 48 Configuring the Date and Time ooooccnncnnoccnocanoconononononnnnnoncnononnn cnn ncnnncnnnons 51 Configuring the Security Opti0MS ooocnnccnocinoconoccnonconnconncnnnconccnnccnancnnnnnss 52 Configuring the Fibre Channel Options eeeseeseseseeererererererrerrsres 55 e Ee a AA E O T rere ee eT 60 Accessi System alU S assii ar n E naa 60 Viewing lape Dive DetalS erase 61 Viewing Robot Details torpon 63 Viewing Storage Din Detaile suponen dana 64 Viewing Hardware Sta iden dieta 65 Viewing System Performance 0 0 0 ceeeseceseeseceeecseeeseceseesseeeseeeseeeaeenaees 79 Remote Aerea rr eer rr nen Tete 76 Accessin Remote Aleis sarc pte ieee teen a 76 Quantum DX Series User s Guide iv Contents MG a EE eg tegen In tome esata ees ienae 86 PCC SSS UY LICENSINO sara E E 86 Keys Ta Dori olaaa 87 End User Agreement Fa usais ita tia 88 A A 89 ACESSE UNNES oa ppal cette on esas cies tea 89 hanno ira State usaron 90 Ea I AAA e o o AA 90 Uploads FITINA E sarta
107. ontroller subsystem has failed only An y Off The partner controller is operating correctly 5 Cache On Indicates that data is currently Dirty being cached in memory or is Amber being held up by the BBU during a system power loss 6 BBU Fault On The BBU cannot sustain the Amber cache memory BBU may also be missing Off The BBU is able to sustain the cache memory Flash The BBU is charging 24 Chapter 2 Basic Operations DX Series Storage Array Operations LED On Flash Off Description A CHO Link Channel 0 link is established Green Off Channel 0 link is not established or is cut off B CH1 Link On Channel 1 link is established Green Off Channel 1 link is not established or is cut off C EXP Link On Expansion port link is Green established Off Expansion port link is not established or is cut off Control Module LEDs The control module LEDs are located in the back of the storage array in the upper left and upper right portion of the storage array see figure 14 The control modules provide Fibre Channel ports for host connections Figure 14 Control Module Right LEDs Locations f The LEDs located on the control module are described in table 5 Quantum DX Series User s Guide 25 Chapter 2 Basic Operations DX Series Storage Array Operations Table 5 Control Module LED i Descriptions LED On Flash Off Description Right port Link is established Green Off Link is not esta
108. ots watch for the Q Logic prompt that tells you to press lt Control gt Q to enter the HBA setup utility 3 Under Configuration Settings select Host Adapter Settings 4 Under Host Adapter Settings set the frame size to 2048 5 Under Extended Firmware Settings set the type of connection to 2 loop preferred otherwise point to point Quantum DX Series User s Guide 109 Quantum DX Series User s Guide Appendix A DX Series System specifications This appendix lists characteristics and specifications both DX Series models DX30 and DX100 These characteristics and specifications are categorized as follows Physical Characteristics e Performance and Reliability Characteristics e Environmental Specifications Note For hard drive specifications see the appropriate hard drive product manual 110 Appendix A DX Series System Specifications Physical Characteristics Physical Characteristics Table 32 provides dimensions and other physical characteristics of the DX Series Components Table 32 Physical Characteristics Controller Bezel width 19 00 in 482 6 mm 19 00 in 482 6 mm Chassis width 16 88 in 428 8 mm 16 88 in 428 8 mm Chassis height 5 25 in 3U 133 4 mm 8 75 in 5U 222 3 mm includes FC and Ethernet switch Chassis depth 28 in 711 2 mm 28 in 711 2 mm Storage Array Bezel width 19 00 in 482 6 mm 19 00 in 482 6 mm Chassis width 17 50 in 444 5 mm 17 50 in 444 5 mm
109. passes 32 bits of data simultaneously as if down 32 separate wires Some of the most recent computers include wider 64 bit PCI buses and already certain very high end video capture cards offer improved performance if connected to a 64 bit PCI bus RAID Redundant Array of Independent Disks is a technology through which several physical storage disks are grouped into an array that appears to an operating system as one or more physical devices RS 232C Short for Recommended Standard 232C a standard interface approved by the Electronic Industries Association EIA for connecting serial devices This standard is for ASYNCHRONOUS TRANSFER between computer equipment and accessories Data is transmitted bit by 134 Quantum DX Series User s Guide Glossary bit in a serial fashion The RS 232 standard defines the function and use of all 25 pins of a DB 25 type connector SCSI Small Computer System Interface An American National Standards Institute ANSI communications standard for attaching peripheral equipment to computers SCSI 2 A second generation SCSI interface which includes command sets for magnetic and optical disks tapes printers processors CD ROMs scanners medium changers and communication devices SNMP Short for Simple Network Management Protocol a set of protocols for managing complex networks Terabyte A unit of measure for digital data equal to approximately 1 000 gigabytes or 1 099 511 627 776 bytes 135
110. port Green or Velo On Green An SFP is installed in the port and a link has been established This is the normal port operational status On Yellow The port has an SFP installed but a link has not been established Flashing Green Data is being transferred between the port and the device Power The power supply and fan is Supply Fan functioning normally LED Green The power supply or fan has failed Contact Quantum Customer Support Quantum DX Series User s Guide 31 Chapter 2 Basic Operations Relocating the DX Series System Relocating the DX Series System Quantum DX Series User s Guide If you ever need to install the DX Series system components in a different location refer to the Quantum DX Series Unpacking and Installation Instructions PN6513502 included on the documentation CD These instructions include hardware installation and cabling as well as software configuration 32 Quantum DX Series User s Guide Chapter 3 DX Series Remote Management The DX Series system utilizes a web based interface which allows you to configure and manage the DX Series system from a remote workstation on the same network The DX Series system is managed through the following web pages accessible using Internet browser software installed on the host computer Home allows you to view the status of all system components Configuration allows you to set up information about the DX Series sys
111. power Only sequencer and Fibre Channel switch to the DX Series controller see figure 6 Quantum DX Series User s Guide 11 Chapter 1 DX Series System Description DX Series Components Figure 6 Ethernet Switch we a SI A ve Ports bas Ethernet switch AC Power Sequencer The AC power sequencer two power sequencers for every four storage DX100 Only arrays are programmed by the DX Series controller to power on the storage arrays in proper order see figure 7 Quantum DX Series User s Guide 12 Chapter 1 DX Series System Description Supported RAID Configurations Figure 7 AC Power Sequencer MN AC power sequencer Supported RAID Configurations RAID is short for Redundant Array of Independent or Inexpensive Disks which is a category of hard disk drives that employ two or more drives in combination for fault tolerance and performance There are a number of RAID levels in use today such as 0 1 3 5 and 10 The DX Series system supports RAID 5 in both 7 1 and 6 1 with hot spare configurations RAID 5 Configuration The RAID 5 configuration is the most common RAID level in use today RAID 5 minimizes the write bottlenecks of other RAID levels by distributing parity stripes over a series of hard drives In doing so it provides relief to the concentration of write activity on a single drive Quantum DX Series User s Guide 13 Quantum DX Series User s Guide Chapter 1 DX Series System Des
112. r edit the primary secondary contact street address 89 Chapter 3 DX Series Remote Management Licensing Field Description City View or edit the primary secondary contact city location State View or edit the primary secondary contact state location Postal Code View or edit the primary secondary contact postal code Country View or edit the primary secondary contact country location Licensing The Licensing page allows you to add functionality to the DX Series system through license key activation and also allows you to view the Quantum end user license agreement Accessing Licensing To access the Licensing page in the contents frame click Licensing The management frame displays the Licensing page see figure 57 Quantum DX Series User s Guide 86 Chapter 3 DX Series Remote Management Licensing Fi g u re 57 Li ce n Si n g P ag e 3 Quantum DX100 Management Licensing Keys Microsoft Internet Explorer File Edit View Favorites Tools Help Back gt 8 fa Qsearch Favorites S Media MEE a 8 CE A ro w Friday December 10 2004 9 04 47 AM America Los_Angeles PST Administrator Login Home End User Agreement Configuration System Status Remote Alerts Licensing Utilities System Running Library Online Host TP Capacity 6 42 TB Free 3 09 TB Used 1 33 TB 20 77 full I IA IS The Licensing page contains e Keys Tab e End User Agreeme
113. rame using graphical representations of the DX Series components to describe the system status e Textual view system details are displayed in the management frame using text to describe the DX Series system status Figure 22 System Details Graphical vs Textual System Details System Details Quantum DX Series User s Guide 38 Chapter 3 DX Series Remote Management Configuration Details Buttons System Temperature Voltage and Throughput Both the system temperature voltage and throughput sections of the home page have a details buttons e System Temperature Voltage Details button Click the system temperature voltage details button to go to the System Status Hardware page This page provides more detailed information on the system components see Viewing Hardware Status on page 65 for more information e Throughput Details button Click the throughput details button to go to the System Status Performance page This page provides more detailed system performance information see Viewing System Performance on page 75 for more information To return to a previous web page click the browser s Back button Configuration This information was initially configured during the installation of the DX Series system Accessing Library To access the Configuration page from the contents frame click Configuration Configuration The management frame displays the Configuration page see figure 23 The DX Series syste
114. re 62 Uploading Firmware File Edit View Favorites Tools Help Bak gt Y a Qsearch Favorites Media S Br YA E Address Go tins snag e ka Friday December 10 2 Co ti 2 o Upload New System Firmware Image System Status Firmware Image File Browse Remote Alerts Note The firmware image to be uploaded must contain the extension fw Racca The upload process takes approximately 30 SECONDS and MUST NOT BE INTERRUPTED Once you click REE on the Upload button DO NOT CLICK on any hyperlinks toolbar buttons or menu items until you see a message indicating that the upload has finished Library Online Host IP Capacity 6 42 TB Free 5 09 TB Used 1 33 TB 20 77 full I oe fl internet 3 Type the location and filename of the new software image Note Use the Browse button to browse the system and locate the new firmware image 4 Click Upload to place the new software image in a temporary area of the system Quantum DX Series User s Guide 92 Figure 63 Activating Removing a Firmware Image System Configuration Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Utilities An Successful Upload page displays indicating that the firmware has been uploaded Click Ok to continue 5 Click Activate to activate the new firmware image or Remove to remove the firmware image from the system see figure 63 44 Quantum DX100 Management
115. re Channel HBAs connecting the unit to the storage arrays and to the customer host systems The front panel of the controller has a series of buttons and LED indicators see figure 11 Quantum DX Series User s Guide 19 Figure 11 Controller Front Panel Power button Alarm reset Hard drive activity Network port 2 Table 2 Controller Front Panel Quantum DX Series User s Guide Power indicator Network port 1 Fan status Button LED Power button System reset Alarm reset Power indicator Hard drive activity Chapter 2 Basic Operations DX Series Controller Operations Power supply status Description Powers the controller on or off Resets the controller Resets the alarm after a failure occurred This LED is lit when the controller is on This LED flashes when the flash disk is active 20 Chapter 2 Basic Operations DX Series Storage Array Operations Button LED Description Network port 1 This LED flashes indicating activity on the first network port Network port 2 This LED flashes indicating activity on the second network port Power supply status Green indicates a good status on both power supplies Red indicates a single power supply failure Fan status Green indicates a good status on all internal cooling fans Red indicates at least one fan failure DX Series Storage Array Operations Storage Array LCD Quantum DX Series User s Guide This section describes how to monitor th
116. ripe B 4 parity Data stripe C CO C1 3 parity C C4 Data stripe D 2 parity Data stripe E 1 parity liek Fie lii PEE Drive 0 Drive 1 Drive 2 Drive 3 Drive 4 Typical Configurations The DX Series system has many advantages over typical tape cartridge based systems such as faster data transfer instant availability and ereater reliability You can add storage arrays to the system to increase storage capacity To take advantage of the DX Series systems speed and reliability and still have the safety of off site storage Quantum recommends exporting the data from the DX Series system to an automated tape library see figure 9 This configuration still allows fast backup and restores as well as the saftey of off site backups on tape cartridges Storage management software applications often refer to this operation as cloning or vaulting Check with your software supplier for information on enabling this feature Quantum DX Series User s Guide 15 Chapter 1 DX Series System Description Typical Configurations Figure 9 DX Series System Plus a Tape Library Server Tape Library ex Quantum P4000 Quantum DX Series User s Guide 16 G Chapter 2 Basic Operations Although the vast majority of DX Series system operations are handled through the DX Series Remote Management on page 33 basic DX Series system operations include e Turning
117. rk Mask edit box ends in a zero the value in the IP address edit box must also end in a zero c Subnet mask in the Network Mask field Note A single community with an IP address or network mask set to 0 0 0 0 or left blank indicates that IP address based access control is disabled Quantum DX Series User s Guide 83 Figure 56 Contacts Tab Quantum DX Series User s Guide Chapter 3 DX Series Remote Management Remote Alerts d Access rights for the new community e Get allows SNMP get operations e Get Set allows both SNMP get and put operations 8 Click Add A Results page displays indicating the community has been added 9 Click Send from the SNMP tab to send a test SNMP trap Contacts Page 1 To access the Contacts page from the Remote Alerts page click the Contacts tab The management frame displays the Contacts tab see figure 56 3 Quantum DX100 Management Remote Alerts Contacts Microsoft Internet Explorer File Edit View Favorites Tools Help Bak gt Y A Qsearch Favorites media 4 B 3 E gt 3 Address Go Links OsSnaatt po ko X SS CS Es AAA Home e EG Contacts Co ation System Status Remote Alerts Licensing a Vi as Postal Code Logoul Country DX100 Location System Running Support Contract Library Online T Host IP Capacity 6 42 TB Free 5 09 TB Used 1 33 TB 20 77 full Email Address Capres
118. robot assigned to LUN 0 and all other devices within that partition assigned to additional LUNs on that port b Use the drop down boxes located under the port number to select the devices mapped to that port Do NOT assign the same device to more than one port unless your backup application can support multiple mappings of the same device to more than one port Example Assign the robot and tape drives 0 and 1 to port 5 From the host only the robot and tape drive 0 and 1 are visible from port 5 Assign tape drive 2 and 3 to port 6 Only tape drive 2 and 3 are visible from port 6 6 When all of the virtual devices have been assigned to the appropriate port click Apply to accept the port settings Note Microsoft Windows has a known issue recognizing more than eight LUNs on a single Fibre Channel port See Microsoft Knowledge Base Article 310072 http support microsoft com default aspx scid kb en us 310072 for information on reconfiguring Windows to overcome this limitation Quantum DX Series User s Guide 59 Chapter 3 DX Series Remote Management System Status System Status The System Status page allows you to view information on the emulated tape drives robot storage bins and DX Series system hardware Accessing System Status To access the System Status page from the contents frame click System Status The management frame displays the System Status page see figure 39 Fi g u re 39 Syst
119. s Remote Alerts Licensing Utilities Logout Help J System Running Library Online Y Y Host TP Capacity 1294 TB Free 9 40 TB Used 3 54 TB 27 39 full Compression Ratio 1 00 1 Uncompressed Usage 3 54 TB Performance QUAIL Storage Array l Details Status Events Properties Fan Disk1 Disk 2 Disk 3 Disk 4 NorrJal N Normal Normal Normal Normal J p Disk 5 Disk 6 Disk isk3 f ah Normal Normal Normal Fan Disk9 Disk10 Diskli Disk 12 SP ee Normal Normal Normal Normal N Ab EA 7 A DUES NENE Disk 13 Disk 14 Disk 15 Disk 16 Nonfal Normal Normal Normal Normal Normal eo Y Temp 1 Temp 2 Temp3 3 3V 5 07 Normal Normal Normal Normal Normal Normal Storage array properties To view the storage array properties click Properties The storage array properties screen displays see figure 48 49 Internet 13 Figure 48 Storage Array Properties Table 23 Storage Array Properties Quantum DX Series User s Guide A Quantum DX100 Management System Status Hardware Microsoft Internet Explorer Chapter 3 DX Series Remote Management System Status File Edit view Favorites Tools Help lt Back gt amp A A Favorites media 4 Ey GSI als mp a Search the web Address y Go Home Co ation System Status Remote Alerts Licensing Utilities Logout Help
120. s e DxX Series Storage Array e DxX Series Controller Supported RAID Configurations Typical Configurations Chapter 1 DX Series System Description Overview Overview Time Required for Backup Confidence in Completing the Backup Time to Restore Data Quantum DX Series User s Guide The DX Series Enhanced Backup Solution utilizes a disk based backup system to complement a tape library This solution addresses the most important problems facing Information Technology professionals e Time Required for Backup e Confidence in Completing the Backup e Time to Restore Data Not only is the amount of data that needs to be backed up growing by nearly 100 per year but the time window for performing the backup is shrinking due to the impact of global operational expansion Adding more tape drives is no longer an efficient way to reduce the time required for backup Confidence in completing the backup job within the backup window can be very low because of time constraints or hang ups during the backup process due to errors generated by mechanical problems If these types of errors could be eliminated by removing issues that are inherent in any mechanical device confidence in the backup job completing would improve greatly The time required to restore data from a tape library is determined by how long it takes to mount a cartridge in a tape drive and find the proper position on the tape This can take several minutes and then
121. s and configuration options Rack space requirements e DX30 base unit 6U 15U with a maximum of 4 storage arrays e DX100 base unit 12U 58U for a maximum of 16 storage arrays two Fibre Channel switches eight AC power sequencers and an Ethernet switch Quantum DLT7000 and ATL P1000 emulation Supported by every major backup software vendor preserving software investment Installs in a standard rack with a minimum depth of 30 in 76 2 cm Chapter 1 DX Series System Description DX Series Components DX Series Components DX Series Storage Array Quantum DX Series User s Guide The DX Series system consists of the following major components DX Series Storage Array DX Series Controller Fibre Channel Switch DX100 Only Ethernet Switch DX100 Only AC Power Sequencer DX100 Only Up to four storage arrays can be installed in a DX30 system and up to sixteen storage arrays can be installed in a DX100 system The storage array houses the following components Drive sleds 16 per storage array Two redundant power supplies Two redundant fan modules RAID controller s contains Fibre Channel interfaces e DX30 contains a single RAID controller e DX100 contains dual RAID controllers These components are removed and replaced either through the front or back of the array see figure 3 Figure 3 DX Series Storage Array Quantum DX Series User s Guide Chapter 1 DX Series System Description DX Series
122. see the robot or tape drives with JNI Fibre Channel HBA Chapter 4 Troubleshooting Common Problems and Solutions Corrective Action Try to ping the DX Series system IP address from a host on the same network If the ping reports round trip times the DxX Series system is active If not check the cables switches or hubs for damaged components If everything checks out contact the Quantum Customer Support department see the Preface for contact information Upgrade your version of Netscape to 7 1 or later You can download this software from http www netscape com Download and install the latest updates for your browser Table 31 describes corrective actions for problems occurring with the Fibre Channel network Corrective Action Check to make sure the Fibre Channel cable is not damaged Replace the cable Fibre Channel controller switch or hub is damaged See Host Bus Adapter Settings for HBA information 102 Chapter 4 Troubleshooting Host Bus Adapter Settings Problem Corrective Action Windows cannot see See Host Bus Adapter Settings for HBA the robot or tape information drives with Emulex Fibre Channel HBA Host Bus Adapter settings Quantum DX Series User s Guide This section provides additional information on setting up your specific Fibre Channel HBA Host Bus Adapter The following HBAs have specific configuration information that must be set properly to function with the
123. spare total of two hot spares contact Quantum customer support see Customer Support on page xvii Reconfiguring the storage array RAID configuration will cause all previously stored data to be lost Both the DX30 and the DX100 use the same system components controller and storage arrays The DX100 storage arrays however contain dual RAID controllers and the overall DX100 system can expand to sixteen storage arrays The DX100 controller also has a full compliment of Fibre Channel HBAs two quad port HBAs and four dual port HBAs Quantum DX Series User s Guide 4 Chapter 1 DX Series System Description DX Series System whereas the DX30 has two Fibre Channel HBAs a single quad port HBA and a single dual port HBA Figure 1 DX Series System Components DX Series controller SP100 Ethernet switch DX100 only Fibre Channel switch DX100 only DX Series storage array AC power sequencer DX100 only Serial ATA hard drives are the heart of the DX Series system These hard drives 1 drive per drive sled 16 total drives appear to the backup application as DLT tape cartridges see figure 2 Quantum DX Series User s Guide 5 Figure 2 DX Series Hard Drives Quantum DX Series User s Guide Chapter 1 DX Series System Description DX Series System Data is stored on the hard drives through an interface that appears as an ATL P1000 tape library This allows backup applications to recognize and in
124. t pains Appendix C Regulatory Statements Declaration of Conformity DECLARATION OF CONFORMITY According to FN45014 Quantum Corporation 141 Innovation Drive Ervine CA 07612 3040 LISA Buckup Device DX Serius CXT DAD SF HA All Conforms to the following FC Threctives and EC Standards Low Yoltuge Directive 74 2VEEC Product Safety EMC Directive ENTI EEC EPI Authorizing Signature ENAMA 1992 A AZ AR Ad ATL HNS5022 1997 Claas A ENA1000 2 1963 Class A ENG 1000 43 14d LN53024 1008 ENG 4 2 195 EN L000 4 3 1995 ENG 1001 44 1994 IEN61000 4 5 1004 ENG O004 6 1006 FN BCH I4 8 1003 1N610004 1 1904 Whe ale Date Issued 12 01 3105 Mitchell Gilbert Manager Regulalury Y European Headquarters 7 Lindenwood Chineham Business Park Basingstoke Hampshire RG24 WD United Kingdom Telephone 44 1 236 848 715 Fax 44 11254 848 700 Quantum DX Series User s Guide 132 Quantum DX Series User s Guide Glossary Bit The basic unit of data in a binary numbering system binary digit represented by a 0 or a 1 Eight bits equals one byte Byte The basic unit of computer memory which is large enough to hold one character Class A digital device Class A equipment is intended for Commercial installation Class I laser product Class 1 lasers are products where the power of the laser beam produced the accessible emission is always below the Maximum Permissible E
125. t turned on Red On The power supply has failed and is unable to provide power to the storage array Fan Module LEDs Each cooling module has two red LEDs on the back Each LED corresponds to a single fan in the fan module see figure 17 Quantum DX Series User s Guide 28 Chapter 2 Basic Operations DX Series Storage Array Operations Figure 17 Fan Module Locations The LEDs located on the fan module are described in table 7 Table 8 Fan Module LED ee Descriptions LED On Flash Off Description Fan Module On The fan module has failed LED Red Off The fan module is operating normally Audible Alarm Whenever any of the threshold values assigned to the different components within the DX Series storage array have been surpassed or when an active component has failed an audible alarm is triggered To determine what component has triggered the alarm read the error message on the LCD screen see figure 12 Quantum DX Series User s Guide 29 Chapter 2 Basic Operations DX Series Fibre Channel Switch Operations DX Series Fibre Channel Switch Operations This section describes how to monitor the DX Series Fibre Channel switch The DX Series Fibre Channel switch can be monitored through the various LEDs located on the front and back of the unit Refer to the following section for descriptions of the component LEDs see figure 18 Figure 18 Fibre Channel Switch LED Locatio
126. tage Status System Status Temperabare Stabas Voltage Stabas Contents Remote Alerts frame e 3 aE System Utilities temperature oe Gaal 3 and voltage Management agency AA System Throughput 9 frame Host IP Quick status Capacity 11 60 TB Free 11 60 TB Used 0 00 bytes 0 00 full System a throughput E Applet SystemThroughputApplet started o Internet Using the DX Series Web Pages Quantum DX Series User s Guide The first page that displays after you login to the DX Series web pages is the DX Series system Home page see figure 21 This page includes information on the DX Series system status as follows e Quantum DX Series is on line e Quantum DX Series is off line The Home page is divided into four distinct sections e Banner frame e Contents frame e Management frame e Quick status information Note The Home page display varies depending on the number of storage arrays configured in your DX Series system The banner frame displays the Quantum logo and product name The contents frame displays a list of the DX Series web pages To view a page 37 Chapter 3 DX Series Remote Management DX Series Web Pages click its corresponding link The management frame displays the page you selected Graphical View vs Textual View There are two options for viewing the system details from the Home page see figure 22 e Graphical view system details are displayed in the management f
127. tegrate a DX Series system into a data center environment just like a typical tape library Hard drives in drive sleds Caution Removing hard drives during system operation may cause loss of data or degraded system performance Contact Quantum customer support see Contacts on page xvi to report any hard drive failure Chapter 1 DX Series System Description Features and Benefits Features and Benefits The DX Series system provides the following features and benefits Quantum DX Series User s Guide Restores files 5 to 10 times faster than a conventional tape library High availability features e RAID 5 file system with one logical drive of 7 1 and one logical drive of 6 1 with a global hot spare to ensure data protection even if one drive fails Optional RAID 5 with zero or two hot spares e Event monitoring and logging e Redundant cooling power supplies and disk parity protection e Global spare and hot swappable hard drives e Up to two RAID controllers per storage array e Flexible alert notification including e mail and SNMP traps Serial ATA drive technology Restore latency under 10 seconds Two 2 Gbit sec Fibre Channel interfaces for DX30 eight for DX100 Hardware based 2 1 compression capability 10 100 1000 BaseT Ethernet interface for auxiliary management functionality web based management Browser based remote management system that provides statu
128. tem such as network date and time passwords and Fibre Channel port settings and device mappings System Status allows you to view the status of the emulated tape drives cartridges and robot as well as system performance Remote Alerts allows you to set up e mail messages and SNMP alerts to alert you when certain events occur on the DX Series system Licensing allows you to view the license agreement as well as add license keys to enable optional product features Utilities allows you to upload and activate new firmware revisions as well as configuration files 33 Chapter 3 DX Series Remote Management DX Series Web Pages DX Series Web Pages The Internet browser software is not supplied with the DX Series system you must obtain and install it independently The DX Series system supports the following Internet browsers e Microsoft Internet Explorer 6 0 SP1 or later You can download this software from http www microsoft com Note If Internet Explorer is the default browser on the client system e The latest security updates for Microsoft VM virtual machine must be installed on the client system e The security settings must be set no higher than medium If the settings are set to high security the browser will not be able to login to the DX Series system since the system needs write access to the client e The Play animations in web pages item in the Internet Options Advanced Mult
129. the Service PC to the Controller 116 DX Series Installation Menu issenensis ann 117 Figures Figures Preure 76 ID XeSerles Petup MEDU ssl 119 Quantum DX Series User s Guide X Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 Table 12 Table 13 Table 14 Table 15 Table 16 Table 17 Quantum DX Series User s Guide Tables DX Series Capacity Specifications coocooconocnnonnoncnancnncnannnnanaconncnno 3 Controller Front Panel ana 20 Front LED DescrploA Soon miinaa 22 RAID Controller LED Descriptions ccococcoccnnoccnoncnocnnncncnnnnnnnnos 24 Control Module LED Descriptions ccooccnoccnocococnconncnonnconnninncons 26 BBU LED Descrip hons sirian enina nireari 27 Power Supply LED Descriptions ooocconccnoncnooncnonconanannnnnnnnnnnnnos 28 Fan Module LED Descriptions oooconcccncncnoccnocncannconnnnnnccnncccnnnos 29 Fibre Channel Switch LED Descripti0WS oocccnconncncnnccnncnnannos 30 Network Configuration Fields s on 50 FOI GO ra yy ta yee teeeasnacateeaane 58 Tape Drive Det eeeeeeee eerenr E Crear een ere eer eee 62 16 06 a8 DETA IG Naren ere nee nr pe errr ee eee eee 64 EON es DUDE aan 65 Controller Temperature Details 0 0 0 0 ees eeeceeeseeeeeeeeeeeeneeeeees 67 Controller Fan and Power Supply Status oe 68 Controller Fibre Channel Ports Details oooooniccnnncnnnnunnccnnnn 68 Xx Table 18 Table 19 Table 20 Table 21 Table 22 Table 23 Table 24 Tabl
130. the system login prompt type setup all lower case characters and press lt Enter gt The system prompts you for a password Type password all lower case characters and press Enter The DX Series Setup Menu displays see figure 76 From the Transfer menu at the top of Hyper Terminal select the Capture Text Enter a file name and click Start Select 4 from the DX Series Setup Menu to display the diagnostic data After the command has executed select Stop from the Capture Text menu Have this text file available when contacting Quantum customer support 123 Appendix C Regulatory Statements FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Any changes or modifications made to this equipment may void the user s authority to operate this equipment Operation of this equipment in a residential area may cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference This device complies with Part
131. tus 1 From the System Status page click Performance tab to view the hardware status The Performance Status page displays see figure 49 AA laxi Figure 49 Performance Status Fie Edit View Favorites Tools Help Page Back amp 2 4 Search Favorites Media C4 Y Y A H Address v Go Links Snagit r Friday December 10 2004 3 53 55 AM America Los_Angeles PST Administrator Login Home Performance a ti 2 e Partition Throughput Click on any partition for more information System Status Default Remote Alerts Licensing Utilities Logout Help System Running Y Library Online Y Host IP Capacity 6 42 TB Free 5 09 TB Used 1 33 TB 20 77 full Compression Ratio 1 16 1 Uncompressed Usage 1 55 TB l Applet LibraryThroughputApplet started ES Internet The Performance Status page displays all partitions and their individual performance information 2 Select a partition to view the performance statistics of the individual devices within the partition The tape drives within the partition display see figure 50 Quantum DX Series User s Guide 75 Figure 50 Tape Drive Throughput Chapter 3 DX Series Remote Management Remote Alerts 3 Quantum DX100 Management System Status Performance Microsoft Internet Explorer a a xj File Edit View Favorites Tools Help Back
132. ue AA hexadecimal additional sense code QQ hexadecimal additional sense code qualifiers XIV Related Documents Supported Internet Browsers Quantum DX Series User s Guide The following Quantum document is also available for the DX Series Document Title Quantum DX Series system Document Document No Description 6513502 Describes unpacking and installing the DX Series System Unpacking and Installation Instructions The Internet browser software is not supplied with the DX Series system you must obtain and install it independently The DX Series system supports the following Internet browsers e Microsoft Internet Explorer 6 0 SP1 or later You can download this software from http www microsoft com Note If Internet Explorer is the default browser on the client system e The latest security updates for Microsoft VM virtual machine must be installed on the client system e The security settings must be set no higher than medium If the settings are set to high security the browser will not be able to login to the DX Series system since the system needs write access to the client e The Play animations in web pages item in the Internet Options Advanced Multimedia menu must be enabled e Mozilla Suite 1 7 on Solaris 10 You can download this software from http www mozilla org e Firefox 1 0 6 on Windows You can download this software from http www mozilla
133. w from the drop down list The Show Hide links will either display or hide information on the selected tape drive tape cartridge or robot Clicking on a tape drive tape cartridge or robot displays detailed information about the selected device e Logical View A logical view displays the partitions within the DX Series system Clicking on a partition displays the specific details for that partition on the right hand side of the page Events The events list displays all events that have occurred on the DX Series system To view the tape drive details 1 From the System Status page select the partition from the drop down list and click the tape drive you wish to view The tape drive details displays see figure 40 61 Chapter 3 DX Series Remote Management System Status AAA A A A ee Fi g u re 40 Tape D rive Detai Is T Quantum DX100 Management System Status Library Microsoft Internet Explorer File Edit View Favorites Tools Help Bak gt O A Qsearch Favorites media D S E 3 Address Go Links O 5nagrt po ko X ne Gy DX100 E Friday December 10 2004 8 39 36 AM America Los_Angeles PST Administrator Login Home Co ation lo bl gt 3 a Display Physical View Logical View System Status Default Hide Tape Drives Show Robots Hide Storage Bins Selected tape Remote Alerts Tape Drives Storage Bins drive ll e TI z
134. xposure value Therefore for Class 1 lasers the output power is below the level at which it is believed eye damage will occur Exposure to the beam of a Class 1 laser will not result in eye injury Class 1 lasers may therefore be considered eye safe Class Il laser product Class 2 lasers are limited to a maximum output power of 1 mW A person receiving an eye exposure from a Class 2 laser either accidentally or as a result of someone else s deliberate action misuse will be protected from injury by their natural blink reflex This is a natural involuntary response which causes the individual to blink and avert their head thereby terminating the eye exposure 133 U m Q L Quantum DX Series User s Guide Glossary DLT Digital Linear Tape technology is owned developed and manufactured by Quantum Corporation DLT tape drives use half inch wide tape ESD Electro Static Discharge Gripper A mechanical component of the extension axis assembly robotics which grips and holds a tape cartridge in transit Host The device or devices to which the library is connected IEC The International Electrotechnical Commission is based in Geneva Switzerland MSBF Mean Swaps Before Failure MTBF Mean Time Between Failures MTTR Mean Time To Repair NEMA National Electrical Manufacturers Association PCI The PCI bus typically runs at speeds of 33 MHz or 66 MHz and is usually 32 bits wide This means that it

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