Qualcomm GSP-2800 User's Manual
Contents
1. Description Ring A ringing sound from your telephone announces an incoming call Dial A steady tone indicates the phone is ready to use Busy A tone advising that the call did not go Reorder through This is because a The number dialed is busy No lines are available You are not connected to Globalstar Service Try the number again later Intercept An alternating tone indicating that something is wrong with the call Hang up and try the call again Note The actual tones heard may vary according to what is used by your service provider Using Your QGFSP The QGFSP acts like a conventional wireline telephone with one exception after you dial a number there is a pause then the QGFSP will attempt to place the call After you have dialed the number you can press the key to begin the call process without waiting for the pause to end A Note You should expect excellent sound quality from your QGFSP However sound quality is a function of both your telephone and the rest of the installed QGFSP components If you have problems with poor audio quality see the chapter on Troubleshooting Obtaining your telephone number Your service provider should provide you with a telephone number This is the number you give out to others so that they can call you Making a call To place a call 1 Pick up the telephone N handset gt Y e 2 Listen for the dial tone When you hear the dial2. A EENES 1 iii iv List of Figures Telephone showing relevant user features ix A roof installation ooccccnnoccnnnnononnnnccnononnnnnnnonnnnncnnnnnnnnnncnnnnnss 3 vi A Caution A Cautions and Warnings Any changes or modifications not expressly approved in this document could void your warranty for this equipment N i Warning Do not operate the QUALCOMM Globalstar GSP 2800 2900 Fixed Satellite Phone QGFSP during an electrical storm Do not allow anyone to install use or service any portion of the QGFSP during an electrical storm thunderstorm vii Cautions and Warnings viii Understanding Your Telephone sSuoydojye INOA Listen here Handset Cradle Speak here Figure 1 Telephone showing relevant user features Refer to Figure 1 to obtain a better understanding of the various parts of your telephone If your installation includes a telephone from QUALCOMM the diagram should match your telephone If you elected to purchase your own telephone the features labeled in this diagram may appear differently depending on the particular model For more details see the book that came with your telephone Understanding Your Telephone Introduction Congratulations on the purchase of your QUALCOMM Globalstar GSP 2800 2900 Fixed Satellite Phone About the QGFSP The QUALCOMM Globalstar Fixed Satellite Phone QGFSP is easy to use versatile and dependable
3. It combines the ready availability of a two wire telephone interface with the superior performance of a state of the art digital wireless technology known as Code Division Multiple Access CDMA and the Globalstar system Your QGFSP consists of the following a radio antenna unit RAU a junction box that minimizes damage from lightning strikes a power supply a telephone and assorted cabling Note In this book we call the complete unit including your telephone the QUALCOMM Globalstar Fixed Satellite Phone or QGFSP When we talk about the QGFSP we re talking about your entire Globalstar installation not just your telephone These elements allow you to make and receive telephone calls using the Globalstar satellite system The Globalstar system makes clear high quality voice data and fax communications possible Note Data and fax require network support Please contact your service provider to see if these features are available in your area The QGFSP equipment required to make and receive telephone calls over the Globalstar system must be installed and maintained by your service provider The inside wiring may have been installed before you purchased the QGFSP If not you or your service provider need to prepare your building for telephone service Using your telephone effectively To obtain best results and optimum service from your telephone follow these guidelines m Do not use the telephone if it app
4. QUALCOMM Globalstar GSP 2800 2900 Fixed Satellite Phone User Guide Reception zone ee RAU Mount RAU for clear view of sky and horizon Pole not supplied Junction box outside wall RAU cable outside line e T phone cable Ground wire inside line 1 _ outside line Power cable inside line Ground level 052AB_1999Q Globalstar BN This guide is based on a version of the QUALCOMM Globalstar GSP 2800 2900 Fixed Satellite Phone QUALCOMM reserves the right to make changes in technical and product specifications without prior notice QUALCOMM Incorporated 5775 Morehouse Drive San Diego CA 92121 1714 Document Number 80 25808 1EN Rev A Model Number CKABS0001 Copyright 1999 QUALCOMMO Incorporated All rights reserved This technology was exported from the United States in accordance with the Export Administration Regulations Diversion contrary to U S law prohibited QUALCOMMO is a registered trademark of QUALCOMM Incorporated Globalstar is a trademark of Loral Qualcomm Satellite Services Inc All other trademarks are property of their respective owner Printed in the United States of America Contents Cautions and Warnings ooomomoccmmssssss vii Understanding Your Telephone ocoommmocsssrs gt soo ix Introduction A A 1 About the QGFSP cooooooncccccocccononncccononononnnnnananoco
5. by lightning lightning is a highly unpredictable and dangerous phenomenon It is impossible to completely protect equipment and personnel from lightning Do not use the telephone during a thunderstorm except for brief calls in an emergency QGFSP components The QGFSP components of your installation must be installed and repaired by a qualified technician sent by your service provider Do not attempt to repair these components yourself Radio frequency energy Your QGFSP incorporates a radio transmitter receiver and antenna the RAU that receive and send radio frequency RF energy The QUALCOMM Globalstar RF unit used with the phone is designed to comply with established ANSI FCC and international safety standards for safe levels of human exposure to RF energy Nonetheless RF field intensity at the surface of the transmitting Globalstar antenna is fairly high Maintaining a minimum line of sight separation distance of 35 cm 14 inches between the transmitting antenna and all senss NES personnel will ensure that the General Population Uncontrolled Exposure maximum permissible exposure MPE limits are not exceeded This satisfies the MPE limits mandated by the FCC in 47 CFR Ch 1 10 1 98 Edition Part 1 1 1310 and defined in the ANSVIEEE C95 1 1992 standard and also satisfies the slightly more stringent European and international exposure limit recommendations by IRPA 1991 and ICNIRP 1996 Compliance with regula
6. e telephone Term REN RF RJ 11 jack Explanation Ringer equivalency number A number that identifies the telephone as being FCC approved and ready to be used on a telephone network Radio frequency A single line two wire receptacle for transmitting and receiving phone signals A about CDMA 1 QGFSP 1 C call ending a 10 placing a 9 receiving a 10 calling tones 7 CDMA 1 D DTMF 17 F FCC 17 G Globalstar 17 H handset 17 hang up 17 how to activate the QGFSP 6 contact service provider 13 end a call 10 place a call 9 receive a call 10 I icons caution vii warning vii J jacks 4 17 junction box 4 17 P placing a call 9 power supply 5 Q QGFSP 1 17 Index activating 6 installation 3 15 outdoor components 3 R radio frequency 15 RAU 4 17 receiving a call 10 regulation compliance 16 REN 18 RF 18 RJ 11 jacks 18 S safety 15 lightning protection 15 precautions 15 QGFSP components 15 selecting a phone 5 service provider 13 sound quality 9 T telephone number obtaining 9 tones busy recorder 7 dial 7 intercept 7 ring 7 troubleshooting busy recorder tone 12 dial tone in call 12 making calls 11 no connection 12 no dial tone 11 phone does not ring 12 possible problems 11 receiving calls 11 reception 12 volume low 12 U using phone 2 9 Index 1 Index 2
7. e present on the telephone during electrical storms For this reason do not use the telephone during electrical storms 780AA_1999Q Power supply The power supply is selected by the service provider and the installer based on the availability of power at your location The La power supply provides 12 volts to the s Junction box and RAU QUALCOMM sells a power supply for use with the QGFSP If you do not have a reliable source of AC power your service provider may have elected to provide power by another means such as a solar panel system or a gas generator QUALCOMM does not sell these alternative power systems Please contact your service provider for details regarding them A Note Your installer will have equipped your installation with a power supply 8 i 3 The installation is described in detail in the QUALCOMM Globalstar GSP 2800 2900 Fixed Satellite Phone Installation Guide 80 98052 1 What you need to do If your service provider did not supply a telephone you will need to purchase a commercially available two wire telephone set You can either purchase a qualified and tested telephone from QUALCOMM or you can choose one of your own Select a telephone If you are selecting your own telephone look for one that uses standard DTMF tones industry standard tones not pulses for dialing You must select a telephone that uses Tip and Ring Your service provider may be able to direct you to a suppl
8. ears to be damaged Speak directly into the telephone s mouthpiece 220AB_1999Q X Note The outdoor components of the QGFSP the RAU junction box and cabling are designed for outdoor use and if properly installed will not be harmed by weather The telephone and the power supply are designed for indoor use and should be sheltered from the weather A Warning Do not use the telephone during an electrical storm Do not allow anyone to install use or service any portion of the QGFSP during an electrical storm A Caution Allow only authorized personnel to install or service the QGFSP components such as the RAU junction box and power supply Unauthorized installation or service can be dangerous and can invalidate the warranty This caution does not apply to connecting the telephone to the jack provided for this purpose inside the building Ca Note Ifthe telephone connected to the QGFSP has a button labeled Flash and the QGFSP does not have a call waiting pressing the Flash button during a call may end your call Understanding the QGFSP Installation This section explains the installation of the components of the QGFSP and includes some detail about the installed equipment Recepti ion zone ____ 107 777 ys RAU oe Mount RAU for clear view of sky and horizon Pole not supplied e Telephone Inside Ground wire outside
9. f the sky and the horizon If this is not true that is if there are obstructions to the antenna s view call your service provider You can remove the obstruction if it is safe to do so i If your power supply is equipped with a backup battery check to see if the battery has grown weak or failed You may need to replace the backup battery Your service provider can supply you with a new battery if necessary Note If your telephone is working you should always hear a tone of some type when you lift the handset Note The actual tones heard may vary according to what is used by your service provider How to contact the service center Contact your service provider and ask if there is a special telephone number for service 14 Safety Issues This section describes the safety issues related to using your QGFSP and explains how to avoid dangerous conditions Precautions When using your QGFSP follow these basic safety precautions 1 Do not use your telephone near water do not use the telephone near the bathtub sink wet basement or a swimming pool 2 Avoid using the telephone during an electrical storm 3 Do not use the telephone to report a gas leak while in the vicinity of the gas leak 4 Donot use the telephone when someone is within 3 meters 10 feet of the antenna Lightning protection While the QGFSP includes grounding and circuitry to protect equipment facilities and personnel from near
10. ier For optimal results a telephone should have good voice quality Sound quality is determined by the telephone itself as well as by signal reception Your service provider representative can ensure proper placement of components to obtain the best signal reception Note You may need to try several telephones before you find one that offers good voice quality when used with the QGFSP You can connect one or more telephones to your QGFSP When using several telephones an individual telephone should be 0 5 to 1 5 REN ringer equivalency number The REN of the telephone is usually on the bottom of the telephone Add the REN of all the telephones you intend to use The total REN of all telephones that you connect to your telephone wiring must not exceed 5 0 REN You can discuss this requirement with your service provider Activate the QGFSP When the building was wired to permit telephone service via the QGFSP jacks for the telephone were installed or existing jacks may have been connected to the Globalstar QGFSP components These jacks are connected by telephone wire to the junction box If your installer did not plug the telephones into the jack do so now Note All of the phones at your installation will have the same number You can place or receive only one call at a time Types of calling tones When you listen to the handset you may hear any of the following tones i 3 Tone
11. inutes The Globalstar telephone may not be listed with the service provider To register contact your service provider BUNOOYSSIKANOAL Problem Busy Reorder tone cont Phone number dialed but did not go through Phone does not ring Sound volume is too low Poor reception Dial tone in middle of call Solution 4 The antenna or other QGFSP components may be broken or damaged Weather conditions may be making phone transmission difficult Contact your service provider 5 Your unit may have power but not be able to connect with the Globalstar system Contact your service provider 1 Check the telephone number You may have misdialed or dialed incorrect numbers 2 The telephone you are dialing may be busy 1 You may have connected too many telephones 2 Check the ringer volume switch if your phone has one and set it to ring louder 3 Verify that the telephone is set to tone not pulse 4 Besure your telephone is plugged into the jack correctly Another telephone in your building may be off the hook Hang up the extension Check the telephone wiring inside your building Worn or poor quality telephone wiring may need to be replaced The call has been lost Hang up then dial again and attempt to reestablish the call Problem Solution No response Your phone cannot contact the satellite Check the location of your QGFSP antenna The antenna must have a clear view o
12. line RAU cable outside line Telephone Ground wire outside line Power cable inside line 1 Around level Ground rod 051AB_1999Q Figure 2 A roof installation Figure 2 shows a typical QGFSP installation Your service provider s representative will install the RAU junction box power supply and cabling Your telephone and power supply should be located inside the building If you have problems with the QGFSP components contact your service provider When installation is complete you will have one or more telephone jacks on the inside of your building What your installer does Your service provider will perform the QGFSP installation and may supply a telephone as part of your QGFSP installation 395AB_1999Q Radio antenna unit RAU The RAU which acts as a radio receiver and transmitter connects the telephone with the Globalstar satellites It is essential that the RAU antenna have a rau lt clear view of the sky and the horizon See Figure 2 Junction box The junction box connects outside cables to the inside wiring It also receives power from your power supply and supplies power to the junction RAU The junction box and the grounding rod minimize damage to the telephone from lightning strikes to the RAU and outdoor cabling It is designed to help minimize personal injury in the event of a lightning strike Note Hazardous energy may b
13. nancnannnccnnnos 1 Using your telephone effectively ocoooococonononcnnnnnonnnos 2 Understanding the QGFSP Installation 0000 3 What your installer does ooocoononoonononcnonnnonoconanannnnononos 4 Radio antenna unit RAU ocoooocccccnnononnncnnnoonnnnnnninnns 4 Junction box eisen sahen 4 Power supply antenne ame 5 What you need to do ccooooccccconoocccncnononnnnnnnnnononcncnanonnnccnnnos 5 Select a telephone cccooooconcccnoocnnnnnoonnnnncnonannncncnnnnnoss 5 Activate the QGFSP nennen 6 Types of calling tones oense tanai ta eeatt 7 Using Your QGFSP ssssssssssesssensnsnssnsnssssssensenssnssnsnssssnsnnene 9 Obtaining your telephone number nnee 9 Makingiaccall vicccscccccdsih ire ae 9 Ending a call au rolisicairi las ii iE 10 Receiving a call orrira bacat OEE CEEE e era TATEA 10 Troubleshooting sesesscocsessoooccssscoeccssoosesesooocessoooesesosossese 11 How to contact the service center cccconooccccniononnnnnnnnnos 13 Safety Issues ccscsscscsisveisscessossevveseossocsveceseses sscsevsevsccoessesereses 15 Preca tions n anda ah RINDT IS 15 Lightning protection secerneren iieiea Aa 15 QGFSP components cooooooccccnnoncnnnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnos 15 Radio frequency energy e ccccoooocnncnononnnnnnnnnnnnnnnnnnannnnnnnnnnnns 15 Compliance with regulations ooooococccnnnooccncninnnnnncnnnnnnns 16 Gl ssary A O O 17 TOR AAA anA anan a s
14. tions Your QGFSP components comply with the following standards m NCRP Report 86 1986 National Council on Radiation Protection and Measurements a FCC Radio Frequency Radiation Exposure Limits 47 CFR Ch 1 10 1 98 Edition Part 1 81 1310 a ANSVIEEE C95 1 1992 Standard American National Standards Institute IRPA 1991 Guidelines on Protection Against Non Ionizing Radiation International Radiation Protection Association a ICNIRP 1996 International Commission on Non lonizing Radiation Protection Term DTMF FCC Globalstar Handset Hang up Jack Junction box QGFSP RAU 0 Glossary Explanation Dual Tone Modulated Frequency DTMF sets the standard for the frequency and sound of the tones you hear when you dial Federal Communications Commission U S The satellite system over which your telephone operates The part of your telephone that you listen to and speak into To replace the handset in the cradle of the telephone A receptacle that connects your telephone to the rest of your Globalstar components It is installed by your service provider The interface between outdoor cabling and indoor telephone wiring Minimizes lightning damage when properly grounded QUALCOMM Globalstar Fixed Satellite Phone The QGFSP includes the RAU junction box power supply telephone and all cabling Radio antenna unit The RAU is a receiver transmitter and antenna for your satellit
15. tone dial the telephone number dSADND Ano Buisn 3 After a silent pause the number will be sent over the system 4 To avoid the pause dial the number then press 223AB_ 19990 Ending a call To end a call hang up replace the handset in its cradle Be sure the handset is seated properly in the cradle Receiving a call When you have an incoming call the telephones connected to the QGFSP will ring To answer the call pick up any handset and speak into it Note If the person at the other end of the call hangs up the call is ended Note When placing a call if you do not hear a dial tone after lifting the handset see the chapter on Troubleshooting If you are unable to make or receive a telephone call please Troubleshooting review the following list of possible causes and attempt to find the problem before you contact your service provider s authorized service center Problem Solution No dial tone Lift the handset to your ear and listen If you hear nothing then 1 Verify that your telephone was installed properly 2 Verify that the telephone is plugged into the telephone jack 3 Check visually to see that the RAU and antenna have not been damaged 4 Ifsteps 1 to 3 do not fix the Busy Reorder tone 1 problem contact your service provider The party you are calling is on another call All system channels may be busy Try to dial the number again in a few m
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