Q-See QT4 User's Manual
Contents
1. Click the record file Fig 3 to playback Fig 4 Play pause J stop gt f S Return to record file Fullscreen l i aa interface Fig 3 server110449928 168 3 144 2210 Server list n Add a server to of Modify a server on ta list list a Delete a server Return to main from list menu VG Config interface Alarm Setting a4 Sound Alarm ES Alarm Storage Setting ume sdcard Reservered disk space Video clip size e Remove all recorder files before Save Cancel Alarm setting Tick off Sound Alarm wherVideo Loss Sensor Motion happen trigger sound alarm Tick off Vibrate Alarm when Video Loss Sensor Motion happen trigger vibrate alarm setting function can be valid only insert SD card Click button to change path Reserved disk reserved SDCard disk space when the disk space is less than space setup value the video will be stopped Video clip size Single video size When the video size is greater than setup value change another video files Remove all delete all current video files recorder files before Information view Device Device ID 0 Software version 2070100 Build date 20100401 Phone Device ID the current connection device ID Software version The current connection device software version Software version 2 1 2 Software build date 2010 05 15 a Build date the current connection device bulld date Software version The cu2. NETWORK Hern nk I Sub stream HTTP Port Server Port Obtain an IP address automatically IP Address 192 168 O01 200 Subnet Mask 255 255 255 000 Gateway 192 168 001 001 Preferred DNS Server mi 000 OOD non Alternate DNS Server non O60 000 000 PPPoE User Name Password Default Fig 5 Static IP For the DVRs IP address you would enter the same first 3 sets of numbers as the gateway and select a fourth set of numbers that is different then any other device attached to the same router If the IP address of your computer in the ipconfig BLUE arrow in Fig 4 was a single or two digit number you should be ok with any three digit number if the computer IP address ends with a number in the 100s then you should go with a 200 number Blue arrow in Fig 5 After you enter the numbers click the test button Red box in Fig 5 when you get the OK message in the lower left corner of the screen click on the Apply button to save the setting PPPOE If you are going to attach the DVR directly to a DSL or Cable modem instead of a router you will need to select the PPPOE option in the NETWORK options To do this go to the Main Menu and select the System icon Red box in Fig 1 then select the Network icon Red box in Fig 2 this will display the NETWORK screen shown in Fig 6 Put a checkmark in the PPPOE option box Red box in Fig 6 and enter your internet account User Name and Password in the boxes You will need to
3. Windows Vista or Windows 7 you will need to disable User Account UAC Follow this link for instructions www howtogeek com howto windows vista disable user account control uac the easy way on windows vista If you have a router plugged into another router for example if you have the DVR attached to a router which is attached to DSL or Cable router you may need to forward port 80 and 6036 or whatever ports you are using on the DSL or Cable router to the IP address of the router that the DVR is attached to so that router can then forward the port to the DVR Please refer to the PORT FORWARDING section above on how to get instructions on how to forward the port on the other router NOTICE For instructions on how to use the remote viewing software please refer to the Remote Viewing section in the user s manual DE MYQ SEE DDNS SETUP GUIDE FOR QT4 SERIES DVRS NOTE Before you setup DDNS you must first set up Port Forwarding as directed in the PORT FORWARDING section of the Remote Access Quick Start Guide Once you have enabled Port Forwarding you can configure your DDNS information by following these steps a Using a computer that is connected to the same network as your Q See DVR use your IE Browser to go to http mya see com b Click on the New User Link at the bottom of the page http myq see com reg asp c Complete the registration process by following the on screen directions and click the Submit button
4. You need to put your public DNS in the Network Setup on the DVR Green Box in picture on the left This can be found in your Router Status tab There are usually 2 DNS entries DNS1 amp DNS2 If you router does not list the DNS address get it from your Internet Service Provider If you have questions Mailing Address DPS Inc 8015 E Crystal Dr Anaheim CA 92807 Website http www qg see com Fax 714 998 3509 Contact Us REV 102810 pe OA Customer Service Phone 877 998 3440 x 538 Email cs dpsi usa com Live Chat Link on our website Tech Support Phone 877 998 3440 x 539 Email ts dpsi usa com Live Chat Link on our website
5. at the bottom of your screen Fig 1 H Wecome to MINHUNS Fig 1 Registration 14 The next screen will ask you to create a domain name Domain names must start with an a z or 0 9 and cannot contain a hyphen Once you choose your domain name click on the Request Domain button This will generate a confirmation screen which tells you if your Domain name is available and list an IP address Fig 2 Verify that this is your current IP Address by going to www myipaddress com and checking that it is the same address listed in your confirmation screen Fig 2 ER TEE LIS TTS pn eT Te EE TEE TIE ETI Fero ETE FTSE pE TT EET TTS e reg pr og neces ETE eee le hr gr mm pp pm mm bg Fe en a gr gem eee ar en My Lens me ee EE Ad Rights Reserved 2008 Damme DP een Fig 2 Domain Name oie e Once you have completed steps a d go to the Main Menu and select the Setup icon Red box in Fig 3 then select the Network icon Red box in Fig 4 this will display the NETWORK screen shown in Fig 5 MAIN MENU Backup Information ES Upgrade a gt Disk Manage Shut Down Ls rs Manual Alarm Device MK Fig 3 Main Menu Fig 4 Setup Schedule Put a checkmark in the DDNS option Red Box in Fig 5 then select the MYQ SEE option from the drop down box and enter the account information you setup on the myq see com site into the boxes under the drop down b
6. ir Lucent Technologies anse VER a HVERT MacSense TY BRC JE Wies Go IWER EN Maplm ne ee at a WIBRA NER Marem DUKE Aa SPL d Click on the Click here to skip this advertisement link in the upper right corner of the screen Notice When you go to the www portforward com website you will see an ad for a software program that will setup port forwarding for you You do not need to buy this software Above the ad there is a link to skip the ad if you click on the link it will take you to the instructions which are free You can purchase the software if you want to but you do not need to pay to get the port forwarding instructions gt PortForward com Automatically forward your ports with PF config Windows Internet Explorer K o f OC e PE kto portforward comfengish routersiport Forwardng Dirk DFL 200 Fpadvert ben NW r A Pn Ele gdt Yew Favorites Tools Help b As Glover seet w e note Reporting fo ZS Adriristrator Console 8 T5 Outook Web CCTV Products CC PE PortForwerd co y Custom Remiote Su Don t want to deal with forwarding ports e Follow the instruction on the website The top set of instructions are done on the DVR The bottom set of instructions are done on the router f Verify the ports are open and traffic is allowed a Goto www canyouseeme org Open Port Check Tool Windows Internet Explorer E e http ans canyvouseeme org File Edit view Favorites Hee He
7. Aesbn 2931 MEET THE T IRONKEY Succes cam bee your beror on 71 3 134 54 og port 81 Los DR pn og become port 9 I Luna ua bezeit P rderted klade OA 4 F K Cam S ii Go to the section below To access the DVR through Internet Explorer iii Otherwise if the ports are not open you will get the following message Error could not see your service on 64 206 234 34 on port 80 Reason Connection refused If you get this error call your Internet Service Provider ISP and ask them to unblock those ports for you CanYouSeeMe org Open Port Check Tool This page will serve as a free utility for remotely verifying a port is open or closed It will be useful for users who wish to check to see if a firewall or ISP is blocking certain ports Your IP 64 206 234 34 Common Ports What Port del we SSH 22 Telnet 23 SMTP 25 Ti Internet Access Web 30 Full T1 w Free Hardware amp Install 99 99 Uptime amp 100 Port Speed Pop3 110 Speakeasy net T1 Internet Access IMAP 143 Other Applications Connect to Your Computer Remote Desktop 3389 Easily and securely access your od eid we computer from anywhere Try Now Pa Se vww GoToMyPC com Connect Remote Desktop Control Easily Control any Remote Desktop Free Trial No Installation wow TeamViewer com Ads by Google Error I could not see your service on 64 206 234 34 on port 80 Reason Connection refused iv After your ISP un
8. D e FER e S CS rass JE CS LR t gt NM i a 4 D d NE Ate mm Ly A Focus Preset 4 Zoom Group 4 Iris Current viewing channel Channel status ESA se o ferem EECH 3 Server list address wanjunjie meibu com 6058 ga Street address 192 168 3 142 1111 Cn Home ress wanjunjie myq see com 605 ina Add Modify Delete ress democracy meibu com 6037 Add Adda server DVR access IP or domain name Modify Modify a server DVR access IP or domain name Delete delete a server DVR access IP or domain name a ee 4 Software configuration Pe e SuperCam Alarm Se T i Sensor alarm Alarm output type g Audio alarm Vibrate alarm Alarm type Setup the type of background alarm Video Loss Sensor Motion Alarm output type Setup prompt type of background alarm sound alarm vibrate alarm 5 Information view Device Device name EDVR Device ID 0 Software version 3 1 2 P Build date 19740305 Phone Software version 2 1 0 Build date 2010 08 16 Device Device Name name of the current device Device ID the current connection device ID Software version The current connection device software version Build date the current connection device software build date Phone Software version The current software version on the mobile phone Software build date the date of the current mobile phone software version E ee EMAIL NOTIFICAT
9. ION SETUP GUIDE FOR QT4 SERIES DVRS Enter into Main Menu and select Setup Red box in Pic 1 gt then select network configuration Red box in Pic 2 gt email refer to Pic 3 MAIN MENU Search rd K Manual Alarm Disk Manage Upgrade 2 e Shut Down NETWORK Network Sub stream HTTP Port Server Port Obtain an IP address automatically IP Address Subnet Mask Gateway Preferred DNS Se gt Alternate DNS Serve PPPot User Name Password DDNS y Backup NETWORK di Information Device Network Sub stream fEmail Other Settings SMTP Server Port SSL Check Send Address Password mailtestneten Receive Address1 Receive Address2 Receive Address3 Advanced Attaching Image Amount Snap Time IntervallS Default Apply Exit Pic 3 network configuration email SMTP Server Port the name and port number of SMTP server Checkmark This server requires a secure connection SSL user can setup mail servers such as Gmail according to actual needs Send address password sender s email address password Receive address receiver s email address Here user can add at least three mail addresses Click TEST button to test the valid of the mailbox Attaching image amount user can attach at least three images by one time a2 168 DD 100 255 255 255 DON 182 168 001 O01 OL 10 000 ODO DOO 000 ono 000 opp Default NOTICE
10. a Q o E Quick Internet Installation Guides Remote Monitoring Guide MYQ SEE DDNS Setup Guide iPhone Access Setup Guide Android Access Setup Guide Blackberry Access Setup Guide E mail Notification Setup Guide QT4 SERIES DVRS TABLE OF CONTENTS REMOTE MONITORING GUIDE IN 3 MYQ SEE DDNS SETUP GUIDE aaunnnnannnnunnnnnnunnnnununene 14 IPHONE ACCESS SETUP GUIDE cece RENE Reen 18 ANDROID ACCESS SETUP GUIDE sunnnnnnvnenunennnnnnnnnnens 23 BLACKBERRY ACCESS SETUP GUIDE aanennannnnunenvnnenn 28 EMAIL NOTIFICATION SETUP GUIDE sennnnenenenvnnnnnnunene 33 CONTACT INFORMATION i susnannnnunnnnnnunnnnnnnnnnnununnnnnnnne 34 REMOTE MONITORING GUIDE FOR QT4 SERIES DVRS Accessing the DVR from a computer attached to the same router If you are only going to access the DVR from a computer that is attached to the same router as the DVR you only need to setup the information in the NETWORK settings using either the DHCP option or assigning a static IP following the instructions below Since you are just going from one location to another on the same network port forwarding and knowing the public IP address are not necessary You would just access the DVR by entering the IP address of the DVR from the NETWORK setup into the Internet Explorer browser window After you setup the NETWORK settings using DHCP or Static IP instructions skip down to the section To access the DVR through Internet Explorer There are 4 ways you can
11. blocks those ports for you repeat steps i and ii When you access the DVR from a remote computer you also need to use a different address in the Internet Explorer browser window Instead of entering the IP address of the DVR you need to enter the public IP address of the router the DVR is attached to You can get this address by going to www myipaddress com from a computer that is attached to the same router as the DVR This website will display the box in the picture below that shows the IP address you need to use It will be in the space where the below example shows 76 254 183 54 myIPaddress com Your computer s IP address is 76 254 183 54 About mylPaddress com se To access the DVR through Internet Explorer once you have setup the network settings on the DVR to match the settings of your router and forwarded the ports needed by the DVR for remote access over the internet you need to modify your browser controls You need to allow Pop ups To do so go to the Internet Explorer tool bar and select the tools option RED box in Pic 1 then select the Pop up Blocker option and select Turn Off Pop up Blocker BLUE arrows in Pic 1 You will also need to enable Active X controls To do so go to the Internet Explorer tool bar and select the tools option then Internet Options GREEN arrow in Pic 1 OR Poy Se P se gt zech KE 061 Sen sers i 5 a I F Ce CUI ity j igi 2 i V dec Rec arder at O See Hr re e SC r
12. contact your internet service provider to get the User name and Password you need to enter into these boxes After you enter the information into the boxes click on the Test button Green box in Fig 6 after you get the OK message in the lower left of the screen click on the Apply button to save the information NETWORK Ke Vtt nk I Sub stream HTTP Port i Obtain an IF address automatically IP Address a 168 O07 100 Subnet Mask 255 255 254 000 Gateway 192 168 001 001 Preferred DNS Server 000 000 pop ppm Alternate DNS Server ong 000 000 onn PPPoE Password w Default ji Fig 6 PPPoE DDNS You can access the DVR through a static or dynamic IP address however a dynamic address can change from time to time How often depends on your service provider When it changes you need to go to a website such as www myipaddress com from a computer attached to the same router as the DVR to find out what the new IP address is There are two solutions to this problem One would be to get a static IP address from your service provider so that you do not have to be concerned with the address changing Another solution would to use a dynamic domain name service to get a domain name that can be linked to your dynamic IP address We suggest myq see com or www dyndns com since the DVR is setup to accept account information from these two domain name services NOTE Before you setup DDNS you must first set up Port Forward
13. ep 5 Input apple ID and password then click acquire EE e St me Games awe demm aantoe ve IC or Siem e Step 6 Checkmark synchronously apply program and SuperCam and then click apply button Operation Instructions for iphone iPad 1 Login interface Server user meibu com 5008 JE UiT dar lar admin Password glial v Remember server Login Cancel Enter server s IP address or domain name user name and password Click Remember server to save the setting clicking button can quickly input saved server address user name and password 2 Main Interface 3 NOTE If you click on the Help icon you will bring up a help menu with a list of the 4 e A functions of the different buttons and how to use them Playback Favorites Configure Information Help Log Off Log itive Jfliveview settings software settings Information device information view Help software help center 3 Live View Interface Return Channel Configure e DE e Im a SEET Fe 2552 DEP EEE ER RW 7 Bs BOGE Ee Wo VI WI GET GET RET GE IG Ptz Control turn Piz Control mr sint E Symbol Current viewing channel Symbol z Switch channels Snap picture Close the video of the current channel Switch to the single image HE ow o H Reserve Horizontal Reserve V Reserve 4 Image view interface Retum 2010 7 23 16 11 12 mp4 beii P
14. es Pic 2 to the zone box and click on Add button Click on Close Click on Security Tab Click on Trusted Sites Click on Sites button l Select a zone to view or change security settings G sw y O Internet Local intranet Trusted sites Restricted sites EEE a Jf This zone contains websites that you sites trust not to damage your computer or your files You have websites in this zone Security level for this zone Custom Custom settings To change the settings dick Custom level To use the recommended settings dick Default level E Enable Protected Mode p efen Srtigg Internet Explorer Reset all zones to default level Click on Custom Level at E tevorite ve de e Blank Page Settings ef AMET Framework SC Loose XAML Disable Enable Prompt e XAML browser applications A Dis able Enable Prompt Be NET Framework reliant components f r Permissions for components with manifests A Nieshle 4 OU Takes effect after you restart Internet Explorer Reset custom settings Medium default W On Reset to pull down menu select LOW then click on RESET button Click Yes when asked Are you sure you want to change the setting for this zone Click OK Click Apply Click OK Close Internet Explorer Pic5 If you get a error message that says the program cannot load because the publisher Is unknown or the program i
15. ess 1192 168 001 100 Subnet Mask 2545 9255 2554 000 Gateway 192 168 001 001 Preferred DNS Server m 000 000 000 Alternate DNS Server PPPoE User Name Password Fig 3 DHCP Static IP You will need to setup the network settings on the DVR to match the settings of the router that you attach the DVR to To get the router settings you would go to the run option on a computer attached to the same router as the DVR and type cmd and hit OK to bring up a command prompt Fig 4 then type ipconfig at the prompt RED arrow on Fig 4 to access the router settings Write down the gateway and subnet mask numbers GREEN arrows on Fig 4 so you can copy them into the network settings on the DVR GREEN boxes on Fig 5 Go to the Main Menu and select the Setup option Red box in Fig 1 then select the Network icon Red box in Fig 2 to get to the NETWORK screen shown in Fig 5 a 3 Microsoft Windows Version 6 0 6001 Copyright c 2006 Microsoft Corporation All rights reserved C Users Rod gt ipconfig Windows IP Configuration Ethernet adapter Local Area Connection Connection specific DNS Suffix dps local Link local IPu6 Address fe80 e822 7476 52e7 8c3c 8 IPv4 Address Subnet MASK u aau aa oa ee ee SED 25 8 Default Gateway gt 192 168 1 1 Tunnel adapter Local Area Connection 6 Media State Media disconnected Connection specific DNS Suffix dps local C Users Rod gt _
16. icture CAMERA ae D play pause Ej stop 07 23 2010 07 42 25 07 23 2010 08 10 19 forward na lt p gt Playing backward dd DE Click the record file to playback 721 GBOwaus previous next the first picture the last picture cope pictures to album delete 5 Server list Interface 6 Configuration interface Return Settings Return Favorites Storage Server20100407092804 Record file clip size Server20100407155052 Heservered disk space me MB Display Display mode SSS beggen i Remember display order Add a server list Alarm Modify a server list Ki kg K KA Delete a server list Shake alarm Main parameters for mobile phone video configuration Record file clip size Single video size When the video size is greater than setup value change to another video file size setting Reserved disk space Reserved SD Card disk space when the available disk space is less than setup value the video will be stopped Display mode User can select one live picture display or four live picture displays Remember display order User can choose whether to remember display order or not Alarm config Select Audio Alarm When Video Loss Sensor Motion occurs a sound alarm will be triggered Select shake Alarm When Video Loss Sensor Motion occurs it will trigger vibrate alarm 7 Information View Interface SuperCam de ante lee bulle bulle bold Ke dn Av ME EG BARB AN AEE DN Devi ce name the curre
17. ing as directed in the section below To setup the DVR for access through a dynamic domain name you go to the Main Menu and select the System icon Red box in Fig 1 then select the Network icon Red box in Fig 2 this will display the NETWORK screen shown in Fig 7 Put a checkmark in the DDNS option Red box in Fig 7 Select the service you are using from the drop down menu under the checkmark box and enter the account information you registered with the domain name service Click the Test button under the boxes where you entered the account information and after you get the OK message in the lower left hand corner of the screen click on the Apply button You will then be able to access the DVR remotely by entering the domain name into a browser window on a remote computer This DVR supports DDNS provided by myq see com and www dyndns com NOTE For Instructions for setting up DDNS through myq see com see the MYQ SEE Setup Guide NETWORK retro Sub stream HTTP Port Server Port Obtain an IP address automatically IP Address 192 168 001 100 Subnet Mask 255 255 254 000 Gateway 192 168 001 001 Preferred DNS Server 000 000 000 000 Alternate DNS Server 000 000 000 000 PPPoE User Name Password Default Fig 7 DDNS PORT FORWARDING To access the DVR from a remote computer you need to forward ports 80 and 6036 from the router the DVR is attached to to the IP address of the DVR 1 Connect your DVR to the Rou
18. ion Browser Configuration Browser _ Fa Support JavaScript FJ Allow JavaScript popups Ej Terminate slow running scripts Pa Use Background Images Fa Support Embedded Media Show Images Browser Identification Start Page Home Page Address about start 2 Enter into Menu gt Option gt Cache Operations clear up browser cache Cache Operations Clear History Content Cache Size 2 7K Size 0 0K Pushed Content Cookie Cache Size 0 cookies If the SuperCam software is used in mobile phone with touch screen there will be a compatibility problem Solution Enter into Options Menu gt Advance options gt Applications gt SuperCam and click Disable Compatibility button This problem will be solved 1 Login Address 71 125 99 69 Password f SiRemember server Login Exit Enter IP address to access DVR or domain name user s ID and password Click Remember server to save the setting click SZ button can quick input saved server address user name and password 2 Main interface Image Bel Server List R WW Settings Live Information A e Help Beleeg Record log od i settings view Software help logoff and center return to login a interface 3 Live view We ES E AC eng mt gt ae i Eee os ee eee aa e i e s H AP i Be A R JG L AS a d R 4 Ar d dee z S mn lal 2 oa Hui ER Co CR RK M10 1E WEN ER WE 30 pep
19. it un ei la nce Out deep Sur ei ance e 2 W indo T Interne tE ert rer v http www q see com File Edit View Favorites Tools Help vr d r Security Digital Video Recorders at Q S e Ze Ei 7 Page fores i Delete Browsing History f Diagnose Connection Problems i CHAD ke Turn Off Pop up Blocker Pop up Blocker bes VW Pop up Blocker Settings Phishing Filter PRODUCT SBARCH Saad SOLUTION Manage Add ons gt da Work Offline Windows Update a Full Screen Fill E v Menu Bar Toolbars gt COMPANY PRODUCTS INSTALLATION SUPPORT WHERE TO BUY CONTACT US Send to OneNote Internet Options VG A You can add and remove websites from this zone All websites in this zone will use the zone s security settings beite to the zone This zone contains websites that you trust not to damage your computer or your files http US inhouseit com You have websites in this zone recur te Witt http 10mockingbirdpv myvnc com http 173 15 156 138 Custom http f 173 52 8 46 Custom settings p Himi mron nmmn To change the settings dick Custom level To use the recommended settings dick Default level E Enable Protected Mode requires restarting Internet Explorer Custom level Default level Reset all zones to default level Pic3 Uncheck the box for Require Server verification Put the IP uses apply addess of the DVR or WAN IP address in the Add this websit
20. lp mr Ar gt Wyconvert P Select b Type the port number that your DVR requires in the box See picture The default ports are 80 and 6036 CanYouSeeMe org Open Port Check Tool This page will serve as a free utility for remotely verifying a port is open or closed It will be useful for users who wish to check to see if a server is running or a firewall or ISP is blocking certain ports Common Ports FTP 21 SSH 22 Telnet 23 SMTP 25 Connect to Your Computer f Web 80 Easily and securely access your i computer from anywhere Try Now Pop 3 110 v w GoToMyPC com Connect IMAP 143 Other Applications Pre Owned Cisco Equipment Remote Desktop 3389 Reliable Switches Routers amp More 1 P SS Yr Warranty Save up to 90 PC Anywhere 5631 vww Recurrent com VoIP Phone System Small Business Phone System 15 500 Employees Try Fonality PBXtra Fonality com Ads by Google c Verify that the port s is open i If the port is open you will see the following message Success can see your service Can YouSeeMe org Open Port Check Tool Ths pare vil serve m n res uty for remotely venfymg a port open or closed li vil be mefol for mens who wnh bn check fo see nserver H mnning or a firewall or TSP is blocking certain ports Yor P TAINS Common Foris What Pon FIP d e EH F Ha Tiban SATB SCHT ne m l l THE WORLDS HOST DAR 143 j Cher Appiani SEC U RE Reese Deokteg 1508 i FLASH DRIVE PE
21. n COTY sirsillanen compan rmsdsle any BuperCam l n professional modile phone cient sofware tor Sylta viden recentere and IP camarar in CETV surveillance commatible models ony singin kul channel morlior s4itobhlng 1 Support single Mustl channet monitor switching e 2 Suppart PTZ contrat 2 Suaporl PTZ conn J Supper channel video capture hoord and record PlayBack 4 Support channe acne P Support server bet No limit on the number of server tat Support aude shaha alain 7 Support remote server intormason Query D Suppen electronic zoom fullscreen mode KR Supper backup record Dien to Abtuen on iPhone then you Com Yanaport Base fies to PO Im Murds Tunes Fens SupETOAmMAOs 6 gqmall com ats EE vier capiura record and MEG REDER 0 te Benne amp a ABC TUC hen Supper chihi video Haglund er Core Huppert shannal euni 5 Support nerve Bet F n lira oa Ier mumier g server list Sumporl sydd shake alarm 7 Suppor Wmo server ibenia query BR Stupporl aleiro soen lilac trick O Supper Geckup med faa bo Abium ar iPhonm ihien you can frunspon tvers lies io PO by Tunes Step 4 Input iTunes Store password and then click OK the software will be installed automatically Note If this is the first time you are accessing the Store you need to enter user ID if you do not have a Store account you need to create one DE EE 2 Installing through PC gen St
22. ngs Deletes all temporary files disables broveser j Reset add ons and resets all the changed settings Yell should aniy use His IP your brosser is In ap UnLSAble state am 12 To connect to the DVR from the remote computer you would then open an Internet Explorer browser window and enter the internet IP of your router that you got by going to www myipaddress com you have to do this from a PC that connect to same Router as your DVR Notice If you cannot use HTTP port 80 or 6036 because the port is being used by another program or it is being blocked by your service provider you can use another port in the same range If you do so then you need to forward the IP address of the router to the other port change the port in the DVR NETWORK settings and you need to add the port number after the IP address For example if you set the HTTP port as 82 you need to enter the IP address as 192 168 0 25 82 After you have forwarded the ports you can verify that the ports are open by going to canyouseeme org from a computer that is attached to the same router as the DVR Once you able to login you will get the login screen by default the login and password are admin and 123456 Notice If you still have problems connecting remotely Anti virus programs could also block the ActiveX control if you still have a problem try closing them Other plug ins could also block it Close firewalls in Windows and in the router if applicable If you run
23. nt device name Device ID the current connection device ID Device Jevice Name DVS Software version the current connection device Device ID 0 software version Software version 2070100 Build date the current connection device build date Build date 20100401 Software version the software version of mobile Phone phone in use Software version 2 1 2 Software build date the software build date of mobile Software build date 2010 05 15 phone in use 22 ANDROID ACCESS SETUP GUIDE FOR QT4 SERIES DVRS Software Installation Sea IL 3 55 PM Mew amen 4 48 PM superam eg SuperCam a Alarm Clock Camcorder Camera D a Gallery Gmail IntelDialer Maps Market Messaging Step 1 run Google Market program Step 2 search for SuperCam ameg sam HO BEG 4 49PM FE SuperCam hd Tonychen SuperCam is a professional mobile phone client software for digital video recorders and IP cameras in CCTV surveillance compatible models only The software is for professional SE mg Insel i Step 3 press Install button Step 4 click OK button December 2009 ee Ml Hay 4 57 PM ARE t 16 58 Clear nowileations EA Ee USB connected H KI Bele bo copy Nies rodfrpm your coripuler APN Email Notification Supercam ZE stalk ZG Finish install 4 51 BM Gmail Google Maps Google Talk Cakulator add E mad 4 00 PM g e CU Eh 10655111 Contacts Browser Market Gallery 5 unread etap
24. ox see Fig 6 NETWORK ENOK Sub stream HTTP Port EI Server Por 6036 Obtain an IP address automatically IP Address 182 168 OD 1 100 Subnet Mask ETT 255 255 O00 Gateway ani Preferred DNS Server non Noo OOO Hon Alternate DNS Server noo ono opp 000 PPPoE User Name Password DONS SET Fig 5 DDNS se After you enter the information click on the Test button Green box in Fig 6 and wait until you see the OK message in the bottom left hand corner of the screen Click the APPLY button and then the EXIT button at the bottom of the NETWORK screen and your DDNS setup is complete Eam NETWORK Her Mars Patoevord DONS v DONS Server MY Q SEE User Name myname amyemailaddress com Password myqseeaccontpassword Hest Domain myaccount myq see com Fig 6 myq see DDNS Server Select MYQ SEE from the drop down menu Username The email address you entered on the myq see site Password Enter the password you setup on the myq see site Host Domain Enter the account name you setup on the myq see site DE Ke e IPHONE ACCESS SETUP GUIDE FOR QT4 SERIES DVRS 1 Installing through iphone iPad Step 1 Open App Store function of iphone Step 2 Select search SN function to search for SuperCam 4 e Eat T H zs i 3 D r an r aske FREE SuperCam if professional mobil phone ent ae eels ler doa viden egde and IF cameras i
25. pe 2005 12 14 sae Calendar SIM Step 5 user can view the download and install process in notifications finished download the software will install automatically ae ee Login Server User Password m Remember server Cancel Enter into server s IP address or domain name user s ID and password Click Remember server to save the setting click Y button can quick input saved server address user name and password Main menu Playhar k Image server List Information Ep Logoff Playback playback record Image image view Fv log l logrecord software setting Information device software help center information view Logoff logoff and return to login interface 24 Live view CAM 00157 ru SEE Iris w Fig 1 Fig 2 Mark Current viewing Channel status 1 channel Switch channels PTZ click to switch to Fig 2 interface tak Live audio po Fullscreen Return oo O a Movertzup Tusepti e 4 Tuerm b Move Przright CS Stop rotates the PTZ Zoom In Focus In Iris Add Zoom Out Focus Preset Select the preset point Out Iris Sub i Setthecruiseline 1 O Image view 5 9 2010 13 49 55 E CAM 00177 TERNE lt Previous 1 net amp Zoomin gt aL Zoom m delete Return to main out menu Record playback SuperCam CH Begin Time End Time 11005 19 13 49 58 05 9 2010 13 50 02
26. rrent use of mobile phone software version Software build date the current use of mobile phone software version build date 27 BLACKBERRY ACCESS SETUP GUIDE FOR QT4 SERIES DVRS WebCam to 3g fail WELCOME or BlackBerry 3 Home Page BlackBerry Bookmarks NOTE History 3 This software Is designed for BlackBerry OS above 4 5 3 WebCam If you use BlackBerry storm 9500 or 9530 You will have compatible probler J WEDLA just choose Option menu gt Advance options gt Application gt SuperCan 3 SuperDVR components Sabout start gt WebCam 1 You need to setup the DVR for remote access please refer to the Remote Access Guide 2 Open the browser of BlackBerry phone and enter public IP address of router to access DVR 3 Click SuperCam to connect to software Download SuperCam GET Tall SuperCam 2 0 lt unknown gt 225 3KB Simmblervial oretet fate eee SuperCam 2 0 set application permissions cancel Cancel The application was successfully installed jf OK Run 5 Once finished downloading the software will be installed automatically i JO If the software fails to download please check the following 1 Verify that the network of mobile phone is working correctly 2 Verify that you can connect to the DVR from a remote computer 3 Modify the Browser Configuration 1 Enter into Menu gt Option gt Browser Configuration set to the following figurat
27. s unsigned go to internet explorer tools internet options refer to Pic 1 then go to the Advanced tab RED box in Pic 6 this will open the window in Pic 7 scroll down to Security and select the options to Allow software to run or install even if the signature is invalid and Allow Active Content to Run Files on My Seu STE Seo RED box in Pic 7 Internet Options etal General Security Privacy Content Connections Frograbke Home page RW To create home page tabs type each Ad sagt OT fos DI ir E d FILT d PV Va usecurrent lise default use blank Br vssing history EL Delate temporary files history cookies saved passwords J and web form information Search 2 Change search defaults Tabs Change how webpages are displayed in tabs Appenrance en 1 reeL em zeg intemet C Options gemeng uh ai Check for sarver carenta ar E 2 heck for sagnstures on downloaded programs F na n t save encrypted pagas ta disk E Empty Temporary Internet Files folder when browser is close PA Enable Integrated Windows Aulhertication FT enable menary protection bo help mitigate online attacks F Grable native XMLHTTP support ar Phishing Filter T Disable Phishing Filter i J Turn off autamard vebeate checking at ID Takes effect after you restart Internet Explorer Restore See Reset Internet Explorer sethi
28. setup the DVR to be accessed remotely DHCP Static IP PPPOE and DDNS DHCP If your router is setup for DHCP and most of them are by default you can have the router assign an IP address to the DVR To do this go to the Main Menu and select the System icon Red box in Fig 1 then select the Network icon Red box in Fig 2 this will display the NETWORK screen shown in Fig 3 Put a checkmark in the box at the end of the Obtain an IP address automatically line Red box in Fig 3 and then click the TEST button Green box in Fig 3 After you get the OK message in the lower left hand corner of the screen you click the Apply button to save the IP address To find out what IP address was assigned you need to go to the Information icon Green box in Fig 1 After the router has assigned the DVR an IP address it is a good idea to write down the address from the information section and then type the address into the IP address line and then remove the checkmark from the box above the line This is the IP address you will forward ports 80 and 6036 to on the router so you can access the DVR from remote computers T MAIN MENU System Manual Alsen i WW er fen Loguft SYSTEM Seanch Backup Information gt 0 Disk Manage Upgrade 9 X Shut Dove Advanced Fig 1 Main Menu Gi Record Schedule Fig 2 System NETWORK Sub stream HTTP Part Server Port Obtain an IP address automatically IP Addr
29. ter and power on DVR 2 Configure your DVR and Set up port forwarding on your router a Go to www portforward com P http wa portForward com gsee File Edit Viem Favorite HEIR iy Pr convert PR Select b Choose your DVR or Series QT4 from the list provided O See Welcome Q See Customers PortForward com is proud to offer help setting up port forwarding for your Q See DVR We have guides customized to support your DVR and your router After choosing your DVR from the list below you will be taken to a list of routers Pick your router from the list or the closest match and you will see instructions specific to both your DVR and your router Please choose your DVR from the list below Q See QT4 for DVRs that start with QT4 Q See QC for DVRs that start with QC followed by a number Q See QR for DVRs that start with OR followed by a number Q See QS for DVRs that start with QS followed by a number Q See 9004 and QSDR for DVRs with 9004 or QSDR in the part mmber Q See QSDT for DVRs that start with QSDT followed by a number Q See QSTD for DVRs that start with QSTD followed by a mmber All PCI and PCI E DVR Cards USB DVR Card Q See Discontinued DVRs c Select the make and model of your router from the list Ce Compare CNC Router Price Quotes And Save feel ww Longshin SMC a C at atk TH MTs Log om s MWER w VOS YTRET WEIR st i tal LAN IF WAIS LA U H 5 D Tri Dr
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