Q-See - Digital Peripheral Solutions DVR QT User's Manual
Contents
1. o Bln alm sj wjn e Giles i 10 lt 4 4 a ii 4 aiid Setting Setting Setting Setting Setting Show Full Screen E mail Snap a Oo STEP 7 Setting E mail Triggers Now that you have your DVR configured to send e mail notificatioins you will need to set up which events will trigger a message Most users prefer to receive alerts when a camera detects motion These alerts can also include a still image of the event Instructions for additional settings are available in your manual A Select the Alarm icon from the menu on the left side of the screen in the Config tab B Click the box under Enable for each camera that you want to send an alert when it detects motion C For each camera selected you will need to click on the Setting button in the Trigger column D Click on the box next to E mail E Under Snap you can indicate which cameras will take snapshots for the e mail F Repeat for each camera G Click on Apply to save your settings2. Gateway address Item 3 which you wrote down in Step 1 Obtain an IP Address B Locate your router s status window may also be named Information or Info it will list the DNS number copy this down C Open or switch to the Web Client window in Internet Explorer D Click on the Config tab E Click on the Network icon in the menu on the left of the screen F Enter the DNS number from Step B in the section marked Preferred DNS Server You do not need to have an alternate server INTERNET SESSIONS G Click Apply to save your settings Dynamic Domain Name Service DDNS This is an optional step which allows you to take advantage of Dynamic Domain Name Service or DDNS Not to be confused with DNS above DDNS allows you to enter a conventional web address when remotely logging into your DVR from outside of your network It also allows you to avoid having to repeat Steps 4 and 5 when if your ISP reassigns IP addresses Q See offers DDNS service for free at www MyQ See com and your DVR is configured accept account information from that site For convenience we will continue to use the Web Client software for the following instructions These settings may also be made on the DVR itself in the Network window after obtaining the DDNS domain name Steps A and B below A Keeping the Web Client window open open another browser window and go to www MyQ See com B Register with the website and follow the instructions for
3. a port is open or closed It will be useful for users who wish to check to see if a server or ISP is blocking certain ports Your IP 81 919 622 24 What Port Check Success I can see your service on 81 919 622 24 on port 80 Your ISP is not blocking port 80 note that if you had to use a different port number than 80 you will have to add a colon and that port number to the end of the address shown Example 81 919 622 24 81 Fixed Local Network Address Static Internal IP Network Address Most routers assign connected devices a random IP address that is not currently in use by another device on your internal network With the exception of 2Wire brand routers when a router or networked device reboots due to a power loss or other issue the addresses will change and the port forwarding configuration will no longer work For that reason we recommend changing your DVR s network setting to a fixed or static IP address which will not change A Click on the Setup icon in the Main Menu Accessing Your DVR Remotely Using the Web Client Software Now that your ports have been successfully forwarded you are now able to access your DVR from your computer using Internet Explorer Macintosh users or PC users who prefer to use Safari should refer to the Macintosh Remote Access Guide on the CD that came with is available from www Q See com Support Whether you are monitoring your DVR from a computer on the
4. same local network LAN or on one at a remote location WAN Internet the procedure is the same The only difference is that for LAN access you will be entering your DVR s IP address which you obtained in Address while for Internet access you will use the Public IP Address which was shown at the end of Part 2 when you visited www canyouseeme org your DVR or which B When the web page loads you may receive a warning message along the top of the page indicat ing that an ActiveX control was blocked You will need to click on the warning message bar to unblock it Part 1 Obtain an IP B Click on the Network icon in the Setup Menu A Enter the appropriate address in the address bar of a Windows Explorer browser window in the same manner as you d enter any web address using either the DVR s IP address or Public IP ad dress as described above C You will be asked to install the file WebClient cab Click Allow to begin the download C Uncheck the box NETWORK labeled Obtain IP Address Automatically D Click Apply and then Exit HTTP Port Server Port Obtain an IP address automaticaly IP Address Network Substream Email Other Settings Subnet Mask Gateway Preferred DNS Server included on the CD that to use the software D When the Web Client plug in is fully downloaded it will launch in the web page and present you with a login screen Enter the same user name and password
5. CKUP Local config aw Basic ES Live a Record R Schedule Alarm Network Sub stream Email ETZ E Users 7 Advanced lt Network E CONFIG D OOLS INFO Default Obtain an IP Address Automatically HTTP Port Server Port Use the Following IP Address Preferred DNS Server Alternate DNS Server PPPoE User Name Password DDNS DDNS Server User Name Password Host Domain DDNS Update Hours UPnP Default I nD SEARCH BACKUP ol Local config at Basic wh Live i Record a Schedule m Alarm at Network D Network Sub stream Email _ PTZ Ei Users A Advanced HTTP Port 80 CONFIG G TOOLS Default Server Port Obtain an IP Address Automatically Use the Following IP Address IP Address Subnet Mask Gateway Preferred DNS Server Alternate DNS Server PPPoE User Name Password DDNS DDNS Server myq see com User Name John Q Public Password Host Domain http example myq see com DDNS Update Hours 3 Test G UPnP imal vi H Default STEP 6 Sending E mail Your DVR can send e mail notifications to up to three recipients Depending on yo
6. SCO simplicity quality technology Remote Monitoring QuickStart Guide i This poster is intended to help you get your Q See security system connected to your network and accessible for remote monitoring You must have already set up your system and have a basic idea of its operation There are many additional features which can be customized to your specific needs More information and instructions are available in the Remote Monitoring Guide incuded on the CD that came with your system or available for download from our website at www Q See com Support For information on how to set up your DVR and cameras please refer to the Quick Start Guide poster included with your DVR along with the User Manual also included on the accompanying CD STEP 1 Establish an IP Address A Click on the Menu icon in the tool bar on the DVR s screen B Click on the Setup icon in the Main Menu C Click on the Network icon in the Setup Menu D Ensure that the box labeled Obtain IP Address Automatically is checked If it is not please put a checkmark in the box click on Apply and then Exit the window Reopen the window to see the updated IP address E Write down the 1 DVR s IP Address 2 Subnet Mask and 3 Gateway your Router s address F Exit Menu Backup This guide was written for use with DVRs using firmware version 3 1 9 or later resi wet EH To check your firmware version click on Information in the Main Menu an
7. camera when it detects motion F Click on Apply at the bottom to save your settings While these settings can be made in the Network window on the DVR for the purposes of this demonstration we will continue to use the Web Client window and use settings for Gmail other services will have different values and these can be found in that provider s Options settings r G Browser Windows Internet Explorer Go http 10 6 196 6 T Web Client J Local config Record Schedule Network Sub stream Email Mail LIVE SEARCH BACKUP CONFIG TOOLS INFO Default SMTP Port smtp gmail com Port 465 Sst Check Send Addr YourDVR gmail com Password Receive Addr1 receivel1 gmail com Receive Addr2 Receive Addr3 Advanced Attaching Image Default a Browser Windows Internet Explorer yi Web Client LIVE SEARCH BACKUP Local config a Basic at Live ee Record Schedule motion Motion Schedule Sensor Sensor Schedule Video Loss Other Alarm Alarm out Alarm out Schedule Network PTZ E Users Enable Holding Time s 10 Trigger Setting CONFIG TOOLS INFO Setting Default 10 Setting Setting 10 Setting 10 Setting 10 Setting Setting Setting Setting 10 Setting
8. creating a domain name The website will display your pubic IP address and your domain name which will look like this http example myq See com C Switching back to the Web Client page click on the Config tab at the top of the page D Select Network from the list along the left side of the page E Check the DDNS box and select MyQ See com in the DDNS server pull down menu F Enter your account information password and domain name G Click the Test button H If successful you will see a message confirming your settings in a pop up window Close the pop up and click on Apply at the bottom of the Web Client window to save your settings DEVICEINFO INFO rr STATISTICS DEVICE INFORMATION All of your Internet and network connection details lt 00 24 01 77 f9 00 81 919 622 249 255 255 255 0 81 919 622 24 10 6 196 6 B null Disabled MAC Address IP Address Subnet Mask Default Gateway Primary DNS Server Secondary DNS Server Advanced DNS ROUTING WIRELESS NEW USER REGISTRATION EMAIL ADDRESS PASSWORD PASSWORD CONFIRM FIRST NAME LAST NAME SECURITY QUESTION My first phone number w ANSWER 2241995 CONFRIM New Captcha YOU RE HUMAN Enter the text you see above Submit Reset Le fs Web Client G a Web Client Browser Windows Internet Explorer G http 10 6 196 6 Cc vl gt LIVE SEA RCH BA
9. d then x Q fit click on System If you have an earlier version you will need to get your Gateway IP ye Packs address from the Network Information window also located in the Information T a menu before continuing past Step 1 Manual Alarm Disk Manage Upgrade ogoff This guide will instruct you on how to connect your DVR to a network to allow you to monitor it remotely from a computer or mobile device D E NETWORK Network Substream Email Other Settings HTTP Port 30 Server Port pare ie Obtain an IP address automatically Mm IP Address daw 168 001 100 Subnet Mask 255 255 255 000 Gateway 192 168 001 004 Preferred DNS Server 000 000 000 s00 Alternate DINES 1aV 18 000 000 000 000 PPPoE D User Name Password Defaut Apply Exit STEP 2 Opening Ports To make your DVR accessible from outside of your local network you have to forward ports 80 and 6036 through your router to your DVR s IP address There are several ways to do this and we present two options which cover the majority of users If you are unable to connect your DVR to the Internet using OPTION A UPnP The QT series of DVRs come configured to take advantage of the latest networking technology UPnP NETWORK or Universal Plug n Play right out of the box If you have an UPnP enabled router you will only need to Network S bst
10. es not click on the box to add the check then click on Apply before hitting Exit When you reopen the window the box should be checked UPnP Default Apply To confirm that your ports have been forwarded successfully go to www canyouseeme org using a computer connected to the same router as the DVR A Enter 80 into the box labeled What Port B Click on the Check button C You should see a green Success message If not return to the DVR s Network window and in the Network tab change port 80 to 81 83 or 85 and click Apply to save your changes before checking using that new number on CanYouSeeMe D Repeat for port 6036 hitp 10 6 196 6 Password myqseeacco ntpassword B Locate the DMZ settings in your router Each manufacturer is different so please consult your router s manual for the location of this setting Two examples are shown at right Exit Browser Windows Internet Expic e686 a http canyouseeme org This website will also display your Public IP address near the top of the page above the box where you entered your port number This is the number which you will use to access the DVR using a web browser or your mobile device from outside of your local network away from the building in which your DVR is located Please Open Port Check Tool i CanYouSeeMe org Open Port Check Tool This page will serve as a free utility for remotely verifying
11. hile files from the Internet can be useful this file type can potentially harm your computer Only install software from publishers you trust t s tl What s the risk Fine Protected Mode On want to install it click here al X 100 w Language English v LOGIN Fine Protected Mode On X 100 v Browser Windows Internet Explorer eo X oO http 10 6 196 6 Q web client v Page w Safety x SEARCH BACKUP CONFIG 2011 10 06 18 16 49 O000 0000 0009 0000 O He me m f E e e Fine Protected Mode On Domain Name System DNS STEP 5 Activating DNS Once you have completed the above sections you are able to operate your DVR remotely The sections below allow you to take advantage of additional features including the ability to access your DVR using a conventional domain name and having your system send out e mail alerts To access these functions you will have to access your router to obtain your DNS Domain Name Server number Because you will need Browser Windows Internet Explorer 60 C A 81 919 622 24 a Router ima to be at your computer connected to the same router as the DVR to access your router the following instructions will allow you to make your DNS settings using the Web Client software A Open up an Internet Explorer browser window and enter the
12. ream Email Other Settings plug the DVR into your network and you will then be able to proceed to the end of this section DIDNIS Z Consult your router s manual to determine whether it DDNS Server MEESE CONN has UPnP or not Please note that as of this writing either of these procedures we describe two other methods in the Remote Monitoring Guide which can be found on the CD that came with your system Please note that if you are able to use UPnP you should NOT forward your ports as this will cause connection issues OPTION B Opening Ports Using DMZ A On a computer connected to the same router as the DVR open a web browser and enter the i gt Eevee Gateway Router s IP address you obtained in nm D Enter the DVR s IP address Obtained Part 1 into the browser window s address bar to l in Step 1 Obtain an IP Address access your router ELIPA above E Click on Apply or Save to preserve g Browser Windows Internet Explorer your settings 2Wire brand routers do not have the UPnP feature If User Name myname myemailaddress Com 1 gt V you do not have a UPnP enabled Router you will have to utilize another method to forward your ports Host Domain myacco nt mya solo ero a0 If you wish to ensure that UPnP is turned on in your DVR go to the Network window as described in DDNS Update Hours Step 1 above and click on the Other Settings tab The UPnP box should have a check mark in it If it do
13. that you use when accessing the DVR You may also choose your preferred language E Once you have logged in the webpage will show the view from Camera 1 along with on screen controls to allow you to monitor and direct your DVR Please consult the Remote Monitoring Guide came with your DVR or available on our website for instructions on how NOTE Depending upon your security settings your computer may ask you multiple times to confirm the installation and running of this application This Explorer plug in is being downloaded from your DVR itself and should list Digital Peripheral Systems Inc as the publisher Confirm the download and launch of the software as needed This authorization process should only occur during the first time you access the DVR from that particular computer 7 168 001 259 259 255 WOO 192 168 001 001 000 000 _ 000 _ 000 Browser Windows Internet Explorer A o Browser Windows internet Explorer i 66 oO http 10 6 196 6 vix PY 66 v 6 http 10 6 196 6 v gt x PY 5 web client v Page w Safety Tools v v E web client v Page v Safety v Tools v v 9 This website wants to install the following add on WebClient cab from Digital Peripheral Solutions Ltd If you trust the website and the z B Do you want to install this software C E Name WebClient cab I E Publisher Digital Peripheral Solutions Ltd More options Install Don t Install Je W
14. ur DVR s settings the system can generate heavy e mail traffic For that reason we recommend creating a dedicated e mail address specifically for the system to send alert notices If you do not have your own e mail system such as corporate mail server you should consider using a free e mail provider However because many free e mail services allow only a limited amount of e mail traffic we specifically recommend using Google s Gmail service with its higher limit Similarly you will want the alert e mails to go to a different account than the one sending them This will ease your management of these alerts A Keeping the Web Client window open open another browser window and Create an e mail account for your DVR to use in sending out the alerts B Back in the Web Client window click on the Email link below the Network icon to open the Email window C Fill out the required information Gmail settings are shown SMTP Server smtp gmail com Port 465 SSL Check Gmail requires this to be selected Send Addresses the Gmail address you created Password the e mail password you entered when creating your e mail address Receive Addresses you may send notifications to up to three addresses D Press the Test button A pop up window will appear indicating that the settings are being tested It will be replaced by a window indicating success E Check this box if you wish to attach an image recorded by the
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