Promise Technology J310s J610s User's Manual
Contents
1. 1 2 3 Check the fit of the mounting rails in your rack system See Figure 4 Adjust the length of the mounting rails as needed Attach the mounting rail assemblies to the outside of the rack posts using the attaching screws from your rack system Be sure the support is on the bottom facing inward 11 VTrak J610s J310s Product Manual Square the rail assemblies in the rack Tighten the adjustment screws and the attaching screws Place the VTrak subsystem onto the rails Secure the VTrak subsystem to the rack through each handle using the attaching screws from your rack system NO PS Figure 4 Rack mount assembly diagram Rack front post Rack back post Rail attaching screw Rail attaching screw not included not included Front rail Rear rail Flange Rail adjustment screw Rail adjustment screw Inside of post Inside of post 12 Chapter 2 Installation Mounting VTrak J310s in a Rack The J310s subsytem installs to the rack using the supplied mounting rails You can also use your existing rails Figure 5 VTrak J310s mounted in a rack with the supplied rails Vertical Rack Post VTrak J310s Handles mount Mounting rails included outside the rack post mount outside the rack post Cautions Atleast two persons are required to safely lift place and attach the VTrak subsystem into a rack system Do not lift or move2. There can be one or two Input Output Modules I O modules on the J610s or J310s unit e f your J610s or J310s has two I O modules I O module 1 on the left is the default primary e f your J610s or J310s has only one I O module that I O module is the default primary Under SAS specifications both I O modules are active at the same time The terms primary and secondary are for enclosure management purposes only To verify which I O module is the default primary see Enclosure Command on page 34 20 Chapter 2 Installation Figure 15 VTrak J610s and J310s I O modules have one subtractive routed port and one table routed port O El Subtractive Connector CN2 LED Table Connector CN1 LED I O Module Status LED Each I O module has one table routed external receptacle CN1 and one subtractive routed external receptacle CN2 Note SAS HBA cards are User supplied items They are not included with the VTrak unit 21 VTrak J610s J310s Product Manual Basic DAS Connection Figure 16 An example of a basic DAS connection between one Host PC and one VTrak J310s unit The J610s is similar Subtractive Routed Port o AN ON VTrak J310s E Ed SFF 8088 external 4X to 4X SAS cable eme SAS HBA Card PC The arrangement above is the mi
3. Chapter 4 Support The technician will assist you in determining whether the product requires repair Ifthe product needs repair the Technical Support Department will issue an RMA Return Merchandise Authorization number Important Obtain an RMA number from Technical Support before you return the product and write the RMA number on the label The RMA number is essential for tracking your product and providing the proper service Return ONLY the specific product covered by the warranty do not ship cables manuals diskettes etc with a copy of your proof of purchase to USA and Canada Promise Technology Inc Customer Service Dept Attn RMA 47654 Kato Road Fremont CA 94538 Other Countries Return the product to your dealer or retailer Contact them for instructions before shipping the product You must follow the packaging guidelines for returning products Use the original shipping carton and packaging Include a summary of the product s problem s Write an attention line on the box with the RMA number Include a copy of proof of purchase You are responsible for the cost of insurance and shipment of the product to Promise Note that damage incurred due to improper transport or packaging is not covered under the Limited Warranty When repairing returned product s Promise may replace defective parts with new or reconditioned parts or replace the entire unit with a new or reconditioned un
4. Carrier LEDs Drive Carriers Power and Status LEDs Figure 2 VTrak J310s front view with bezel removed Drive Carrier LEDs Drive Carriers Power and Status LEDs The dual 3Gb SAS host interface ports offer the ease of management and performance required by companies running popular departmental and back office applications including file print e mail database and Web services Chapter 1 Introduction Figure 3 VTrak J610s rear view I O module 1 1 0 module 2 Power Supply 1 Cooling Unit 1 Cooling Unit 2 Power Supply 2 Figure 4 VTrak J310s rear view Power Supply 1 Cooling Unit 1 y f T 8795858555 Cooling Unit 2 Power Supply 2 y LT 349 28 sg FAR mm Em 9101 oo aman o E Cy 1 0 module 1 1 0 module 2 The two external SAS ports provide the needed connectivity and bandwidth for large capacity solutions requiring multiple JBOD boxes cascaded together while still providing dual server support and host port failover or aggregation VTrak J610s J310s Product Manual Architectural Description The VTrak J610s packs up to 16 drives per system offering industry leading capacity in just 3U of standard 19 i
5. Unpacking the VTrak The VTrak J610s or J310s box contains the following items La A VTrak J610s or J310s Unit Quick Start Guide Front bezel and key RJ11 to DB9 serial data cable Units with one I O module 1 Units with two I O modules 2 1 0m 3 3 ft SAS cable Units with one I O module 1 Units with two I O modules 2 Screws for disk drives J610s 70 including 6 spares J310s 50 including 2 spares Left and right mounting rails Left and right center mount brackets 1 5m 4 9 ft Power cords 2 CD with Product Manual and Quick Start Guide Warning The electronic components within the J610s and J310s units are sensitive to damage from Electro Static Discharge ESD Observe appropriate precautions at all times when handling the J610s or J310s unit or its subassemblies VTrak J610s J310s Product Manual Figure 1 VTrak J610s rear view I O module 1 I O module 2 Power Supply 1 Cooling Unit 1 Cooling Unit 2 Power Supply 2 Figure 2 VTrak J310s rear view Power Supply 1 Cooling Unit 1 Cooling Unit 2 Power Supply 2 y f LA 23530 ees ROO sg FAR mm Em 9101 oo aman o E Cy 1 0 module 1 1 0 module 2 Some J610s and J310s units ship with a sin
6. assemblies in the rack 10 Tighten the adjustment screws and the attaching screws 11 Place the VTrak subsystem onto the rails 12 Secure the VTrak subsystem to the rack through each handle using the attaching screws from your rack system Figure 6 Sliding flange installation Rear connector end of the subsystem VTrak J310s Sliding plate Screws 6 each side 14 Chapter 2 Installation Figure 7 Mounting rail installation Rack front post Rack back Rail adjustment screw Mounting Rail A N Ny 2 Gp Up Ca 2 li Ce N N K DM AS Sliding plate Rail attaching screw Rail attaching screw not included not included Inside of post Inside of post 15 VTrak J610s J310s Product Manual Installing Disk Drives Populate the VTrak with 3 5 inch SAS or SATA disk drives Install all of the drive carriers into the J610s or J310s enclosure to ensure proper airflow even if you do not populate all the carriers with disk drives Caution Use only the counter sink screws supplied with the J610s or J310s unit Use of other types of screws can damage the adjacent drives Figure 8 J610s and J310s unit drive carrier mounting holes AAMUX Disk Drive Mounting Holes Mounting Holes with AAMUX Il jq Je O ee o 00 exe Disk Drive Mounting Holes without AAMUX Remove the front bezel drive doo
7. product including without limitation any warranties for fitness for any purpose quality merchantability non infringement or otherwise Promise makes no warranty or representation concerning the suitability of any product for use with any other item You assume full responsibility for selecting products and for ensuring that the products selected are compatible and appropriate for use with other goods with which they will be used Promise DOES NOT WARRANT that any product is free from errors or that it will interface without problems with your computer system It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly 47 VTrak J610s J310s Product Manual No other document statement or representation may be relied on to vary the terms of this limited warranty Promise s sole responsibility with respect to any product is to do one of the following a replace the product with a conforming unit of the same or superior product b repair the product Promise shall not be liable for the cost of procuring substitute goods services lost profits unrealized savings equipment damage costs of recovering reprogramming or reproducing of programs or data stored in or used with the products or for any other general special consequential indirect incidental or punitive damages whether in contract tort or otherwise notwithstan
8. the VTrak subsystem by the handles power supplies or the controller units Hold the subsystem itself Donot install the VTrak subsystem into a rack without rails to support the subsystem e Only a qualified electrician who is familiar with the installation procedure should mount and install the VTrak subsystem Besure all switches are OFF before installing the VTrak subsystem or exchanging components To install the VTrak subsystem into a rack with the supplied mounting rails 1 Check the fit of the mounting rails in your rack system See Figure 7 2 Slide the plates out of the mounting rails 3 Attach one plate to each side of the VTrak subsystem Line up the six holes in the plate with the corresponding holes in the subsystem Attach each plate with six screws included See Figure 6 4 Slide one of the rails over the plate on one side of the enclosure 13 VTrak J610s J310s Product Manual The rail is designed to slide freely over the plate 5 Attach a flange to each end of the rail with the rail on the opposite side of the flange from the two hole bracket 6 Install the rail adjustment screws included through the flange into the rail There are four screws for each flange See Figure 7 7 Place the subsystem with mounting rails into your rack system 8 Attach the mounting rail assemblies to the outside of the rack posts using the attaching screws from your rack system 9 Square the rail
9. to write us for Promise Technology China support Room 1205 Tower C Webok Time Center No 17 South Zhong Guan Cun Street Hai Dian District Beijing 100081 China Chapter 4 Support Limited Warranty Promise Technology Inc Promise warrants that for three 3 years from the time of the delivery of the product to the original end user a the product will conform to Promise s specifications b the product will be free from defects in material and workmanship under normal use and service This warranty a applies only to products which are new and in cartons on the date of purchase b is not transferable c is valid only when accompanied by a copy of the original purchase invoice d Is not valid on spare parts fans and power supplies This warranty shall not apply to defects resulting from a improper or inadequate maintenance or unauthorized modification s performed by the end user b operation outside the environmental specifications for the product c accident misuse negligence misapplication abuse natural or personal disaster or maintenance by anyone other than a Promise or a Promise authorized service center Disclaimer of other warranties This warranty covers only parts and labor and excludes coverage on software items as expressly set above Except as expressly set forth above Promise DISCLAIMS any warranties expressed or implied by statute or otherwise regarding the
10. 2C583 0x10 CN1 0864 5000155D21AB433E 0x10 CN1 0945 500000E0112313C3 0x10 CN1 ooooooo The route command displays SAS addresses that are attached to one of the external ports on the J610s or J310s unit Six items are reported Entry Number Arbitrary numbers listed in sequence SAS Address Of the disk drive or other component Port 1D Phy numbers shown in hexadecimal Connector ID One of two external SAS ports on the J610s or J310s unit Next Entry The next entry number for the same SAS address e Next Valid 1 means there is another one 0 means this is the last one This device is connected to the J610s or J310s unit through connector CN1 See page 21 for a diagram of connectors on the I O module If you type route at the cli prompt and press Enter then see the following message No SAS Routing Entry Exists it indicates that no devices are found on the table routed CN2 connector Uptime Command The uptime command informs you of the elapsed period of time since the J610s or J310s unit was powered on To display uptime at the cli prompt type uptime and press Enter cli gt uptime System has been running 1 hour 46 minutes 35 seconds 40 Chapter 3 Management VPDR Command The vpdr command displays vital product data on the major components of the J610s or J310s unit There are six components that report vital product information e 1 Controller I O m
11. 7 rpm 2 Operational 15340 rpm 14361 rpm Blower Status Speed 1 Operational 4017 rpm 2 Operational 4066 rpm 1 Backplane 32C 89F 2 Backplane 32C 89F 3 Backplane 31C 87F 4 Backplane 30C 86F 5 I O Modulei 40C 104F 6 I O Modulei 30C 86F 7 I O Module2 36C 96F 8 I O Module2 28C 82F Thermal Management Enabled Allows to shut down the system when critical temperature is reached Yes Current minimum fan speed setting medium low Enclosure Temp Threshold 61C 141F critical 51C 123F warning Controller Temp Threshold 71C 159F critical 61C 141F warning 1 3 3V 2 5 2V 3 5 2V 4 12 5V 5 1 2V Expander SAS Address SAS Base Addr 50 00 15 5D 21 AB 02 00 SSP SAS Addr 50 00 15 5D 21 AB 02 3E SMP SAS Addr 50 00 15 5D 21 AB 02 3F Attached SAS Address 35 VTrak J610s J310s Product Manual D01 SAS Addr D02 SAS Addr D03 SAS Addr D04 SAS Addr D05 SAS Addr D06 SAS Addr D07 SAS Addr D08 SAS Addr D09 SAS Addr D10 SAS Addr D11 SAS Addr D12 SAS Addr CN1 SAS Addr CN2 SAS Addr CN3 SAS Addr 50 00 15 EO 11 4E 5E B2 50 00 15 EO 11 4E 80 C2 50 00 15 EO 11 4C 22 02 50 00 15 EO 11 4D E2 22 50 00 15 EO 11 4D 8F B2 50 00 15 EO 11 4D DO 62 50 00 15 EO 11 4D DE E2 50 00 15 EO 11 4D 8E F2 50 00 15 EO 11 4C 97 62 50 00 15 EO 11 4C 36 62 No Device Attached No Device Attached 50 06 05 BO 00 01 69 64 No Device Attached 50 00 15 5D 21 AA 12 3F Settings The Enclosure command enables you to make settings
12. AS and Serial ATA SATA 3Gb s and 1 5Gb s Supported Operating Systems Windows Vista Business RedHat Linux Enterprise or Ultimate SuSE Linux Windows 2003 Server Novell Netware Windows XP Professional Sun Solaris Windows 2000 The list above refers to 32 bit and 64 bit versions of the OS in the Host PC or server The actual OS support depends upon your SAS HBA or RAID adapter Check your SAS HBA or RAID adapter user documentation Voltage 100 240 VAC Auto ranging Current 8 A 100 VAC 4 A 240 VAC Current rating with two power cords Power Consumption not including disk drives J610s 108 38 W J310s 100 87 W Power Consumption including disk drives J610s 523 91 W J310s 412 51 W Power Supply J610s Dual 500W 100 240 VAC auto ranging 50 60 Hz dual hot swap and redundant with PFC N 1 design J310s Dual 400W 100 240 VAC auto ranging 50 60 Hz dual hot swap and redundant with PFC N 1 design Operating Temperature 5 to 40 C operational 40 to 60 C non operational Relative Humidity Maximum 95 Vibration Random 0 21 grms 5 to 500 Hz 30 Mins X Y Z axis Chapter 1 Introduction Dimensions HxWxD J610s 13 1 x 44 7 x 56 1 cm 5 2 x 17 6 x 22 1 in J310s 8 8 x 44 7 x 56 1 cm 3 5 x 17 6 x 22 1 in Net Weight J610s 30 5 kg 67 2 Ib without drives 38 5 kg 84 9 Ib with 16 drives assuming 0 5 kg 1 1 Ib per drive J310s 26 5 kg 58 4 Ib witho
13. J11 to DB9 serial data cable the I O module on the right See Setting Up Data Cable Connections on page 20 for an explanation of which I O module is the default primary To verify which I O module is the default primary see Enclosure Command on page 34 Connecting the Power Plug the power cords and switch on both power supplies When the power is Switched on the LEDs on the front of the VTrak will light up When boot up is finished and the VTrak is functioning normally There are two LEDs on each Drive Carrier They report the presence of power Figure 20 VTrak J310s front panel LED display The J610s is similar Power NU LE RET FRU Status Not Used 1 0 module 1 activity EAN 1 0 module 2 activity Heartbeat gt The heartbeat LED blinks green once every 3 seconds if one I O module is installed or twice every 3 seconds if two I O modules are installed Power and FRU LEDs display green continuously 1 0 module LEDs flash green if there is activity on that connection and a disk drive and the current condition of the drive 26 Chapter 2 Installation Figure 21 VTrak J610s J310s disk carrier LEDs Disk Status Power Activity Within one minute the Power Activity should display Green If there is no disk drive in the carrier the Disk Status LED and the Power Activity LED will remain dark S
14. NIN I O module 2 activity Heartbeat 7 When boot up is finished and the VTrak is functioning normally The heartbeat LED blinks green once every 3 seconds if one I O module is installed or twice every 3 seconds if two I O modules are installed Power and FRU LEDs display green continuously O module LEDs flash green if there is activity on that connection 29 VTrak J610s J310s Product Manual State LEDs Dark Steady Flashing Amber Red Green Green Power System Off Normal 1 CU and or 2 CU and or FRU System O Normal 1 PSU failed 2 PSU failed 1 0 Module m ER l or No Activity Activity Heartbeat System Off Normal Field Replacement Unit Cooling Unit CU or Power Supply Unit PSU Blinks intermittently Drive Status Indicators After a few moments the Power Activity should display Green If there is no disk drive in the carrier the Disk Status LED and the Power Activity LED will remain dark Figure 2 VTrak J610s J310s disk carrier LEDs Disk Status Power Activity The VTrak spins up the disk drives sequentially in order to equalize power draw during start up After a few moments the Power Activity and Disk Status LEDs should display green If you have SATA disk drives installed without an AAMUX adapter see page 16 the Power Activity LED behavior depends on the specific disk drive The Disk Status LED behavi
15. PROMISE TECHNOLOGY INC VIRAK JB TUS J3 105 PRODUCT MANUAL VTrak J610s J310s Product Manual Copyright 2007 Promise Technology Inc All Rights Reserved Copyright by Promise Technology Inc Promise Technology No part of this manual may be reproduced or transmitted in any form without the expressed written permission of Promise Technology Trademarks Promise and the Promise logo are registered in U S Patent and Trademark Office All other product names mentioned herein may be trademarks or registered trademarks of their respective companies Important data protection information You should back up all data before installing any drive controller or storage peripheral Promise Technology is not responsible for any loss of data resulting from the use disuse or misuse of this or any other Promise Technology product Notice Although Promise Technology has attempted to ensure the accuracy of the content of this manual it is possible that this document may contain technical inaccuracies typographical or other errors Promise Technology assumes no liability for any error in this publication and for damages whether direct indirect incidental consequential or otherwise that may result from such error including but not limited to loss of data or profits Promise Technology provides this publication as is without warranty of any kind either express or implied including but not limited to implied warran
16. Re Phy Reset Problem Count CoVi Code Violations Cnt PRBS PRBS Error Count PhCh Phy Change Count The following items are reported in the table above All counts are hexadecimal Link number Links are Phys numbered PO through P23 Invalid D word Count Disparity Error Count Phy Reset Problem Count Code Violation Count Pseudo Random Bit Stream Error Count Phy Change Count If the count is zero the counter shows dashes The fact that errors occur does not necessarily indicate a problem or that the J610s or J310s unit is malfunctioning An individual error count incrementing at intervals of less than six minutes indicates a possible problem and requires further investigation To clear the link error count at the cli gt prompt type link a clear and press Enter Route Command Use this command to show the SAS addresses of the devices in your domain At the cli gt prompt type route and press Enter Routing Table Mapping Entry SAS Address PortID CnID NextEntry NextValid 0083 500000E01122C533 0x10 CN1 0121 500000E01122C4A3 0x10 CNi 0226 500000E01122C513 0x10 CN1 0244 500000E011246268 0x10 CNi 0358 500000E011231F43 0x10 CNi 0466 500000E0112770B3 0x10 CNi 39 VTrak J610s J310s Product Manual 0488 500000E01122COF3 0x10 CNi 0519 500000E01122C493 0x10 CN1 0731 500000E01122C5B3 0x10 CN1 0751 500000E01122C5C3 0x10 CNi 0851 500000E0112
17. a 0A O P18 CN2 o R P19 CN2 on a a R mA Rm Port Port Id Type SAS Rate Rate 3G Init Init Passed Dev Device Type Link Link Connected PRdy Phy Ready The following items are reported in the table above Link number The links are Phys numbered PO through P23 Port number Each disk drive slot has a Phy Each connector has 4 Phys D01 though D12 are disk drive slot numbers See Drive Numbering on page 19 CN1 and CN2 are the external SAS connectors on the I O module See Setting Up Data Cable Connections on page 20 e Drive Type SAS Data Rate 3 0 Gb s Device Type End means an end device Exp means an expansion device e Link Connection Normally is displayed If there is a connection at the moment the link command runs it will display CONN e Phy Ready Status If the port is ready it will display Rdy Link Counter InDW DsEr DwLo PhRe Covi PRBS PhCh PO mn nn M M M 0x01 Pl mn nn M mM 0x01 P2 mn nn nn M nn M 0x01 P3 mn nn nn mM 0x01 PA A nn nn nn nn mM 0x01 P5 mn nn nn nn nn 0x0B P6 mn nn nn M nn 0x01 p7 mn nn nn M nn MM 0x01 PB mn nn MM mM 0x01 P9 mn nn e m nn MM 0x01 PIO mn nn em m nn PLL mn nn m m nn MM P12 mn nn nn MM mM 0x01 P13 Ox0F OXxOE 0x01 0x06 Ox0C 0x02 P14 mn nn nn M MM 0x01 38 Chapter 3 Management InDW Invalid Dword Count DsEr Disparity Err Count DwLo Dword Sync Loss Count Ph
18. ak J310s 23 VTrak J610s J310s Product Manual Redundant DAS Connection The arrangement below is a DAS system with full redundancy Figure 18 An example of a redundant DAS connection between two Host PCs and four cascaded VTrak J310s units The J610s is similar 0 ZW ro ZW ee ee t ID e SAS HBA Cards se E514 g SEDE ses a VTrak J310s PARA Pu sins E me ef VTrak J310s 24 Chapter 2 Installation The arrangement requires J610s or J310s units with dual I O modules and two Host PCs with a SAS HBA card in each PC Connect the SAS HBA card in the first Host PC to the subtractive routed port CN2 on an I O module of the first J610s or J310s unit Connect the SAS HBA card in the second Host PC to the subtractive
19. as no function on the VTrak J610s and J310s models Figure 5 VTrak J310s power supply and fan LEDs Power Supply LED Fan LED PARADA A e54 0S09090999 ofeteseces atate eet Q eSeSeSeSe Under normal conditions the power supply and fan LEDs should display green State LEDs Dark Green Red Power supply Not detected OK Failed Fan Not detected OK Failed To check a component s installation follow the same procedure as replacing the component except that you reinstall the original component rather than a new one In most cases this action fixes a bad connection and allows VTrak to detect the component If this action does not correct the problem replace the unit 32 Chapter 3 Management CLI Command Set The CLI has the following set of commands cable Specifies the length of cable for optimal signal quality enclosure Displays full information on the J610s or J310s enclosure and all its components expander addresses and SAS addresses help Use alone or with a command such as help enclosure enclosure help or enclosure h link Displays the current status of the Phys links and the error counter route Displays addresses of components through a downstream expansion connection uptime Displays the number of days hours minutes and seconds since the firmware was loaded the VTrak was started or restarted vpdr Displays vital product data on field
20. ding the failure of the essential purpose of the foregoing remedy and regardless of whether Promise has been advised of the possibility of such damages Promise is not an insurer If you desire insurance against such damage you must obtain insurance from another party Some states do not allow the exclusion or limitation of incidental or consequential damages for consumer products so the above limitation may not apply to you This warranty gives specific legal rights and you may also have other rights that vary from state to state This limited warranty is governed by the State of California Your Responsibilities You are responsible for determining whether the product is appropriate for your use and will interface with your equipment without malfunction or damage You are also responsible for backing up your data before installing any product and for regularly backing up your data after installing the product Promise is not liable for any damage to equipment or data loss resulting from the use of any product Returning Product For Repair If you suspect a product is not working properly or if you have any questions about your product contact our Technical Support Staff through one of our Technical Services making sure to provide the following information e Product model and serial number required Return shipping address Daytime phone number Description of the problem e Copy of the original purchase invoice 48
21. duces air flow through the J610s or J310s enclosure and can contribute to overheating Always switch on both power supplies if your J610s or J310s unit has two Contacting Technical Support Promise Technical Support provides several support options for Promise users to access information and updates We encourage you to use one of our electronic services which provide product information updates for the most efficient service and support Important Promise offers 24x7 live technical support in English only for registered owners of VTrak products To register point your browser to http www promise com support warranty warranty_eng_pdchoose asp If you decide to contact us please have the following information available Product model and serial number BIOS firmware and driver version numbers A description of the problem situation e System configuration information including motherboard and CPU type hard drive model s SAS SATA ATA ATAPI drives amp devices and other controllers Technical Support Services Promise Online Web Site http www promise com support technical documents drivers utilities etc Promise Online eSupport https support promise com support online request form 44 Chapter 4 Support United States E mail Support e Support On Line Fax Support 408 228 1097 Attn Technical Support Phone Support 408 228 1400 option 4 If you w
22. e How can tell when the J610s or J310s unit has fully booted When the J610s or J310s unit is fully booted up the Power and FRU LEDs will light up green The heartbeat LED blinks green once every 3 seconds if one I O module is installed or twice every 3 seconds if two I O modules are installed How can tell my CLI connection is to the primary default I O module After you establish the CLI connection type Enclosure and press Enter Look at the top of the display for an item called I O Module Role If the Role is Primary you are connected to the default primary I O module If the Role is Secondary you are connected to the default secondary What happens if a disk drive fails Depending on the nature of the failure the failed drive the drive might not appear in the CLI or the failed drive might appear with an error when you run the enclosure command see page 34 or the link command see page 37 Can I hot swap a failed drive with a new one Yes Disk drives are hot swappable on the J610s and J310s units Can the J610s and J310s run using just one power supply Yes it is possible to run J610s and J310s unit on a single power supply J610s and J310s units ship with two power supplies The J610s or J310s unit will continue running if one of the power supply fails But deliberately leaving one power supply off negates this advantage 43 VTrak J610s J310s Product Manual In addition leaving one power supply off re
23. eenaa renant eee eae 19 Setting Up Data Cable Connections 000 20 Basic DAS Connection 20000 0c eee eee 22 Cascading DAS Connection 0000 eee 23 Redundant DAS Connection 2 2222055 24 Setting Up Serial Cable Connections 0 000 25 Connecting the Power 0 00 cece eee 26 Setting Up the CLI Connection seen 27 Chapter 3 Management 0 cece eee eee eee eee 29 Front Status Indicators 00 cece eee eee 29 Drive Status Indicators llle 30 I O Module Status Indicators 000200e eae 31 CLI Command Set 00 00 cee sess 33 Cable Command 00000 cece eee a 33 Enclosure Command 0 2000 cee eee ee eaes 34 Information 24v agdetea acs era en 34 Settings v residet ee tee eq vus refe ds 36 Help Command 22 mee bep P 37 Link Command coo 37 Route Command ooo 39 Uptime Command Loco 40 VPDRESMMANd 4 22 ar ar 41 Command lan ne ne en rn Be 41 VTrak J610s J310s Product Manual Chapter 4 Support 00 eee 43 Frequently Asked Questions 0 00 e eee eee 43 Contacting Technical Support 00 202005 44 Limited Warranty 0 0 0 0c cea 47 Returning Product For Repair lille 48 Appendix A Second I O Module LL 51 Index o a tate ata Med DV Me diet 53 Chapter 1 Introduction Abo
24. etting Up the CLI Connection The J610s or J310s unit has a Command Line Interface CLI to manage all of its functions including customization Access the CLI via your PC s terminal VT100 or ANSI emulation program such as Microsoft HyperTerminal With the J610s or J310s unit running and the RJ11 to DB9 serial data cable with a null modem cable connected to the primary I O module 1 Change your terminal emulation program settings to agree with the following Bits per second 115200 Data bits 8 Parity None Stop bits 1 Flow control none 2 Start your PC s terminal emulation program 3 Press Enter once to launch the CLI The cli prompt on your screen indicates that you have a connection and the CLI is ready to accept commands See CLI Command Set on page 33 27 VTrak J610s J310s Product Manual 28 Chapter 3 Management Front Status Indicators below Drive Status Indicators page 24 e O Module Status Indicators page 25 CLI Command Set page 26 Front Status Indicators Even though the Command Line Interface CLI offers comprehensive monitoring of VTrak the LED indicators on the VTrak J610s or J310s unit provide important status information When the power is switched on the LEDs on the front of the VTrak will light up Figure 1 VTrak J310s front panel LED display The J610s is similar Power FRU Status Not Used I O module 1 activity LE
25. for drive carriers I O modules power supplies and fans Allows a defective component to be replaced without interrupting data accessibility to the host system Tool less field replaceable units FRUs All FRUs can be replaced without tools saving time and effort for support personnel Complete cable less design All components easily plug directly into boards No cables to complicate setup or maintenance Redundant hot swappable cooling units Load sharing and full operation even with multiple failed fans Redundant hot swappable power supplies Load sharing and full operation even with a failed power supply Dual active active I O Modules High level of availability even with a failed I O module One host SAS port per I O module Two I O modules are needed to set up clustering One expansion SAS port I O module Enables cascading JBOD subsystems Command line interface Control and monitoring with simple straightforward interface Management through in band SAS or serial port Choice of local or network management options Compatible with leading SAS HBA and RAID cards Easy works the first time connections with your current systems VTrak J610s J310s Product Manual Specifications Drive Capacity J610s 16 drives J310s 12 drives External I O Ports SAS host port and SAS expansion port Supported Disk Interfaces Serial Attached SCSI S
26. for the enclosure The J310s is shown The J610s is similar Enclosure Critical Temperature 51 C 123 F to 61 C 141 F measured at the backplane Enclosure Warning Temperature 10 C 50 F to 51 C 123 F measured at the backplane Controller Critical Temperature 61 C 141 F to 71 C 160 F measured inside the I O module Controller Warning Temperature 10 C 50 F to 61 C 141 F measured inside the I O module Thermal Management Monitors enclosure temperature adjusts fan speeds displays red LED on cooling unit when a fan fails Automatic Shutdown Shuts down the J310s when it reaches the enclosure or controller critical temperature Minimum Fan Speed Specifies the minimum fan speed when the J310s reaches enclosure or controller warning temperature To set the enclosure critical temperature to 61 C 141 F at the cli gt prompt type enclosure a mod s enc_critical 61 and press Enter To enable Thermal Management at the cli gt prompt type enclosure a mod s thermalmanager 1 and press Enter For this command a 1 enables and a 0 disables To enable Automatic Shutdown at the cli gt prompt type enclosure a mod s allowshutdown 1 and press Enter 36 Chapter 3 Management For this command a 1 enables and a 0 disables To set the minimum fan speed to medium high at the cli gt prompt type enclosure a mod s minfanspeed 3 and press Enter F
27. gle I O module and a blank unit installed in the place of the second I O module You can upgrade your J610s or J310s unit by installing a second I O module See page 51 Some J610s and J310s units ship with a single power supply and an auxiliary cooling unit installed in the place of the second power supply to provide a comparable level of air circulation inside the enclosure 10 Chapter 2 Installation Mounting VTrak J610s ina Rack The J610s subsystem installs to the rack using the supplied mounting rails You can also use your existing rails Figure 3 VTrak J610s mounted in a rack with the supplied rails Vertical Rack Post VTrak J610s Handles mount Mounting rails included outside the rack post mount outside the rack post E OT Cautions At least two persons are required to safely lift place and attach the VTrak subsystem into a rack system Do not lift or move the VTrak subsystem by the handles power supplies or the controller units Hold the subsystem itself Do nat install the VTrak subsystem into a rack without rails to support the subsystem Only a qualified electrician who is familiar with the installation procedure should mount and install the VTrak subsystem Be sure all switches are OFF before installing the VTrak subsystem or exchanging components To install the J610s subsystem into a rack with the supplied mounting rails
28. gs e Enclosure type Temperature threshold settings O module information Voltage sensor readings e PSU power supply status and Expander SAS addresses fan speeds e Attached SAS addresses Blower status and fan speeds The CLI reports information for the I O module to which it is connected and for the rest of the components in the J310s enclosure Under SAS specifications both I O modules are active at the same time For management purposes the default primary I O module role is Primary If a second I O module is present its role is Secondary See the arrow below for I O Module Role in the display Also see Setting Up Data Cable Connections on page 20 In a J610s or J310s unit with two I O modules if the primary I O module fails or is removed the remaining I O module becomes the default primary I O module and assumes the Primary role If the other I O module is repaired or replaced it becomes the secondary I O module and assumes the Secondary role Atthe cli prompt type enclosure and press Enter di enclosure Time Since Power Up 1 hour 46 minutes 36 seconds Endlosure J310s 12Bay 34 Chapter 3 Management I O Module ID 1 Max Num Of I O Modules 2 FwVersion 1 00 0000 00 I O Module Role Primary 8 MaxNumOfHDSlots 12 MaxNumOfPSUs 2 MaxNumOfFans 4 MaxNumOfBlowers 2 MaxNumOfTempSensors 8 MaxNumOfVoltageSensors 5 PSU Status FaniSpeed Fan2Speed 1 Operational 14735 rpm 1503
29. ish to write us for support The Netherlands E mail Support Promise Technology Inc 580 Cottonwood Drive Milpitas CA 95035 USA e Support On Line Fax Support 31 0 40 256 9463 Attn Technical Support Phone Support 31 0 40 235 2600 If you wish to write us for support Germany E mail Support Promise Technology Europe B V Science Park Eindhoven 5542 5692 EL Son The Netherlands e Support On Line Fax Technical Support 49 0 2 31 56 76 48 29 Attn Technical Support Phone Technical Support 49 0 2 31 56 76 48 10 If you wish to write us for support Promise Technology Germany Europaplatz 9 44269 Dortmund Germany Italy E mail Support e Support On Line Fax Support 0039 06 367 12400 Attn Technical Support Phone Support 0039 06 367 12626 If you wish to write us for support Promise Technology Italy Piazza del Popolo 18 00187 Roma Italia 45 VTrak J610s J310s Product Manual Taiwan E mail Support e Support On Line Fax Support 886 3 578 2390 Attn Technical Support Phone Support 886 3 578 2395 ext 8811 If you wish to write us for Promise Technology Inc support 2F No 30 Industry E Rd IX Science based Industrial Park Hsin Chu 30075 Taiwan R O C China E mail Support e Support On Line Fax Support 86 10 8857 8015 Attn Technical Support Phone Support 86 10 8857 8085 8095 If you wish
30. it In the event of a replacement the replacement unit will be under warranty for the remainder of the original warranty term from purchase date or 30 days whichever is longer Promise will pay for standard return shipping charges only You will be required to pay for any additional shipping options such as express shipping VTrak J610s J310s Product Manual 50 Appendix A Second I O Module The VTrak J610s and J310s units ship with one or two I O modules If your J610s or J310s came with only one I O module you can upgrade by installing a second I O module The following instructions describe how to install a second I O module To install a second I O module in a VTrak J610s or J310s unit 1 Power down the J610s or J310s unit 2 Press the release button on the dummy I O module pull the handle down and remove the dummy I O module from the enclosure 3 Slide the new I O module into the slot Gently push the new I O module all the way into the slot until the handle locks 5 Connect your data cables to the new I O module See page 20 for more information 6 Optional Connect your serial cable to the second I O module See page 25 for more information 7 Power up the J610s or J310s unit To verify proper installation and function run the enclosure command in the CLI Because the new I O module is installed in the right slot it will automatically take the Standby role in the CLI screen See page 34 for more inf
31. nch rack space The VTrak J310s supports up to 12 drives per system in just 2U of standard 19 inch rack space The J610s and J310s unit s compact form factor maximizes density increasing capacity per unit of rack space Multiple J610s and J310s systems can also be connected to the same server using standard SAS features to deliver massive storage to capacity hungry applications such as disk to disk backup media archiving video surveillance and compliance storage Promise has designed the J610s and J310s chassis to be fully compatible with all future Promise external storage products By using the same chassis drive carriers and cooling units upgrading the RAID controllers and JBOD modules is fast and simple With the VTrak J610s and J310s Promise has dramatically narrowed the gap between simple fault tolerance and No Single Point of Failure The VTrak J610s and J310s use a fully redundant hot swap design and continuously monitors all system components It can withstand failures to disks power supplies cooling and I O modules without interrupting system operation Chapter 1 Introduction Features and Benefits Feature Benefit 3U or 2U 19 inch wide enclosure Installs easily in any standard rackmount Supports Serial Attached SCSI disk drives Allows you to use the new dual port SAS disk drives Supports Serial ATA disk drives Allows you to use your legacy SATA disk drives Hot swap feature
32. nimum DAS system with a single SAS HBA card in the Host PC Connect the SAS card to the subtractive routed port CN2 on the I O module Use a SFF 8088 4X to 4X external SAS cable with thumbscrew connectors supplied with the J610s or J310s unit Because the Host SAS HBA card is an end device you can connect it to either of the two SAS ports CN1 or CN2 on the J610s or J310s unit s I O module 22 Chapter 2 Installation Cascading DAS Connection If you are using multiple J610s or J310s units and want to manage them from the same SAS HBA card connect the J610s or J310s units in a cascade Connect the SAS HBA card in the Host PC to the subtractive routed port CN2 of the I O module Use a SFF 8088 4X to 4X external SAS cable supplied with the J610s or J310s unit Connect the I O module s table routed port CN1 on the first J610s or J310s unit to the subtractive routed port CN2 on the next J610s or J310s unit You can cascade up to four J610s or J310s units in this manner You can mix J610s and J310s units in the same cascade Figure 17 An example of a cascaded DAS connection between one Host PC and two VTrak J310s units The J610s is similar 6 AN ee Dd d BL je SAS HBA Card E ago gt CN1 PGE ia S 00 mac o a oo o E VTr
33. odule e 2 Power Supply 1 e 3 Cooling Unit 1 4 Power Supply 2 e 5 Cooling Unit 2 6 Backplane Specify the component by its number For example to display vital product data for the controller I O module at the at the cli prompt type vpdr i 1 and press Enter cli vpdr i 1 Board ID 1 OEM Name IOC OEM Model J310s Mfg Part IOC J310s 01 Mfg SN S0026 Mfg Rev A2R4 Mfg Date 2005 08 18 WWN 20 00 00 01 55 D2 1A Al Command The VTrak CLI uses the standard Unix online help system For the command usage of a particular function type the name of the function followed by For example at the cli gt prompt type cable and press Enter For help with a particular function type followed by the name For example at the cli gt prompt type cable and press Enter The result of typing followed by the name is the same as typing help followed by the name 41 VTrak J610s J310s Product Manual 42 Chapter 4 Support Frequently Asked Questions below Contacting Technical Support page 44 Limited Warranty page 47 Returning product for repair page 48 Frequently Asked Questions What kind of disk drives can use with J610s and J310s The J610s and J310s support 3 5 inch Serial Attached SCSI SAS disk drives and SATA II disk drives If you use SATA disk drives on a VTrak with two I O modules you must also install an AAMUX adapter for each SATA driv
34. or depends on your HBA or RAID controller See the table below 30 Chapter 3 Management State LEDs Dark Steady Green Flashing Green Power Activity No Drive Drive Present Activity Status HBA RAID controller determines the LED behavior Refers to SAS drives or SATA drives with an AAMUX adapter For SATA drives without an AAMUX adapter LED behavior depends on the specific disk drive Refer to the user documentation for your HBA or RAID controller for this information I O Module Status Indicators The VTrak J610s or J310s I O module has LEDs that indicate activity on each of its ports Figure 3 VTrak J610s and J310s I O Module LEDs 10101 Table Connector CN2 LED Subtractive Connector CN1 LED I O Module Status LED oo o The I O module status LED shows red at startup Within 2 or 3 seconds it turns green to indicate that the I O module is ready State LEDs Dark Steady Flashing Red Green Green Connectors Link Down Link Up Activity 1 0 Module Status Off Ready Starting up Turns green 2 to 3 seconds after subsystem startup 31 VTrak J610s J310s Product Manual Figure 4 VTrak J610s power supply and fan LEDs AUH HHOH HIHI Ocora Pototo eve ete 09988 09 O gese _ 2009 RRR RRRA FSA DI eS IA UV eS zu Power Supply LED Fan LED The battery LED on the cooling unit h
35. or this command 1 means low 2 means medium low 3 means medium high and 4 means high The actual speed depends on the fan manufacturer For a complete list of Enclosure commands at the cli gt prompt type enclosure h and press Enter Help Command The J610s and J310s CLI uses the standard Unix online help system For general help at the cli gt prompt type help and press Enter For help with a specific function type the name of the function and help or h For example Atthe cli prompt type cable h and press Enter Atthe cli prompt type cable help and press Enter Atthe cli prompt type help cable and press Enter Link Command The Link command displays information about the J310s links including Link Status e Link Counter At the cli prompt type link and press Enter Link Status Port Type Rate Init Dev Link PRdy PO D01 SAS 3 0G OK End Rdy Pi D02 SAS 3 0G OK End EE Rdy P2 D03 SAS 3 0G OK End eee Rdy P3 D04 SAS 3 0G OK End m Rdy P4 D05 SAS 3 0G OK End Rdy P5 D06 SAS 3 0G OK End Rdy P6 D07 SAS 3 0G OK End os Rdy P7 D08 SAS 3 0G OK End Rdy P8 D09 SAS 3 0G OK End m Rdy P9 D10 SAS 3 0G OK End m Rdy P10 Dil cone Pil D12 P12 CN1 SAS 3 0G OK End ES Rdy 37 VTrak J610s J310s Product Manual P13 CN SS 30G OK End Rdy P14 CN SS 3 0G OK End Rdy P15 CN SS 30G OK End Rdy Pi6 CN2 mu a m a n P17 O CN2
36. ormation 51 VTrak J610s J310s Product Manual 52 Index Symbols command 41 A AAMUX adapter 16 18 30 About This Manual 1 Attached SAS addresses 34 automatic shutdown setting 36 B blower status 34 C cable command 33 null modem 25 27 RJ11 to DB9 25 27 CE statement 7 Certifications 7 CN1 CN2 21 22 25 Command 4 cable 33 CLI 33 enclosure 34 43 help 37 link 37 43 route 39 set 33 uptime 40 vpdr 41 component data 41 Connection CLI 27 data cables 20 power 26 serial 25 cooling unit LED 32 D DAS basic 22 cascade 23 redundant 24 supported 20 Data cable connections 20 Basic DAS 22 Cascading DAS 23 Redundant DAS 24 Dimensions 7 disk drives drive carriers 18 hot swappable 43 install 16 numbering 19 supported 16 43 E enclosure command 34 43 end device 22 Environmental 6 error counts 39 ESD Warning 9 expander SAS addresses 34 F FCC statement 7 Features and Benefits 5 Frequently Asked Questions 43 FRU LED 26 29 H HBA card 21 22 23 25 Heartbeat LED 26 29 help command 37 53 VTrak J610s J310s Product Manual O module 10 26 add second module 51 default primary 20 dual 25 role 34 43 51 SAS ports 22 23 L LEDs cooling unit 32 disk drives 30 drive carrier 26 fan 32 front 29 front panel 26 29 FRU 29 heartbeat 29 I O module 31 power 29 power supply 32 link command 37 43 connection 38 number 38 stat
37. perate your VTrak with fewer than a full load of disk drives install all of the drive carriers into the enclosure to ensure proper airflow for cooling A VTrak J610s or J310s carrier is similar in appearance but is NOT interchangeable with a VTrak M500f i p drive carrier Important Be sure each drive is securely fastened to its carrier Proper installation ensures adequate grounding and minimizes vibration Do not install drives with fewer than four screws 18 Chapter 2 Installation Drive Numbering Each disk drive in the J610s and J310s units is identified by a number that corresponds to the Port number used for management See Link Command on page 37 Numbers are stamped above each drive bay for easy indentification Figure 11 VTrak J610s drive slot numbering VTrak J610s J310s Product Manual Setting Up Data Cable Connections The VTrak J610s or J310s unit provides Direct Attached Storage DAS support to the Host PC Figure 13 VTrak J610s has one or two I O modules I O module 1 default primary I O module 2 Wow 920 t 1 0 module 1 1 0 module 2 default primary
38. r 2 Remove a disk drive carrier 3 Optional The AAMUX adapter is recommended for J610s and J310s enclosures with two I O modules so that both modules can access a SATA disk drive Place the optional AAMUX into the disk drive carrier and attach it with the four screws e Install only the screws supplied with the AAMUX The AAMUX fits into the carrier with the SAS connector at the back See Figure 6 on page 18 Snug each screw Be careful not to over tighten 4 Carefully lay the drive into the drive carrier at the front so that the screw holes on the bottom line up 16 Chapter 2 Installation If you installed an AAMUX lay the SATA disk drive in the carrier and slide it so the power and data connectors insert in to the AAMUX See Figure 10 on page 18 5 Insert the screws through the holes in the drive carrier and into the bottom of the disk drive see Figure 5 Install only the screws supplied with the VTrak Install four screws per drive Snug each screw Be careful not to over tighten 6 Reinstall the drive carrier into the VTrak chassis 7 Repeat steps 2 through 5 until all of your disk drives are installed 8 Replace the front bezel Figure 9 Drive carrier with SAS disk drive SAS Disk Drive 17 VTrak J610s J310s Product Manual Figure 10 Drive carrier with SATA disk drive and AAMUX SATA Disk Drive N AAMUX adapter SAS connector Cautions If you plan to o
39. replaceable units Use alone or with a command such as enclosure or enclosure Note Commands are case sensitive Disable the Caps Lock on your keyboard Cable Command The Cable command displays the current cable length settings for the two Host ports and the Expansion port The I O module supports cables from 1 to 5 meters in length To view current settings at the cli prompt type cable and press Enter cli cable CN 1 Cable Length 1 meter CN 2 Cable Length 1 meter CN 1 and CN 2 are the external SAS connectors on the I O module See Setting Up Data Cable Connections on page 20 To change the settings enter the cable mod command the connector number and cable length You can specify a cable length from 1 to 8 meters For example to set the Expansion connector for a 3 meter cable at the cli gt prompt type cable a mod s cn2 3 and press Enter To verify the setting change at the cli prompt type cable and press Enter VTrak J610s J310s Product Manual cli gt cable CN 1 Cable Length 1 meter CN 2 Cable Length 3 meter Note the cable length change for CN2 Enclosure Command The Enclosure command Displays information about the J610s or J310s enclosure below Enables you to make enclosure settings page 36 Information The Enclosure command displays information about the J610s or J310s enclosure including Time since power up Temperature sensor readin
40. routed port CN2 on the other I O module of the first J610s or J310s unit Connect the table routed ports CN1 on the I O modules of the first J610s or J310s unit to the subtractive routed ports CN2 on the I O modules of the next J610s or J310s unit Connect the remaining J610s or J310s units in the same manner You can mix J610s and J310s units in the same cascade Use SFF 8088 to SFF 8088 SAS cables to connect the J610s or J310s units Setting Up Serial Cable Connections RS232 serial communication enables the Command Line Interface CLI and Command Line Utility CLU on your PC to monitor and control the VTrak On VTrak RS232 communication goes through the RJ11 serial connector on each controller Figure 19 A serial connector is located on the I O module The J310s is shown The J610s is similar RJ11 Serial Connector 2 E a oo MGB o ial uo o 115200 To set up a serial cable connection 1 Attach the RJ11 end of the RJ11 to DB9 serial data cable supplied with the VTrak to the RJ11 serial connector on one of the I O modules 2 Attach a null modem cable to the DB9 end of the RJ11 to DB9 serial data cable 3 Attach the other end of the null modem cable to a serial port on the Host PC or Server 25 VTrak J610s J310s Product Manual If your PC has two DB9 COM ports and your J610s or J310s unit has two I O modules you can connect a second null modem cable and R
41. ties of merchantability or fitness for a particular purpose The published information in the manual is subject to change without notice Promise Technology reserves the right to make changes in the product design layout and driver revisions without notification to its users This version of the Product Manual supersedes all previous versions Recommendations In this Product Manual the appearance of products made by other companies including but not limited to software servers and disk drives is for the purpose of illustration and explanation only Promise Technology does not recommend endorse prefer or support any product made by another manufacturer Contents Chapter 1 Introduction 2nHnn nennen nn 1 About This Manual 0000 cece eee 1 Overview naar Shoe LAE e E SES 2 Architectural Description 22 2 2222er 4 Features and Benefits 2 20 ccc eee eee 5 Specifications sha noa Ro re ddr Ta aia 6 Warranty and Support 0 020 2c e eee ee eee 7 FCC Statement 2 2 none nennen ernennen 7 GE Statement opia odeta pei phare Ee ERRARE ER at 7 MIC Statement 0 000200 c eee 7 Chapter 2 Installation ooooooococrornrno none 9 Unpacking the VTrak resetea ti ESEA en 9 Mounting VTrak J610s ina Rack 0 0 eee eee 11 Mounting VTrak J310s in a Rack 0 eee 13 Installing Disk Drives 0 0 00 eee 16 Drive Numbering ssrt
42. us and counter 37 M mapping routing table 39 minimum fan speed setting 36 N null modem cable 25 27 O Operating Systems supported 6 P Phy ready status 38 port CN1 CN2 21 22 25 number 38 subtractive routed 21 22 23 25 table routed 21 23 Power connection 26 LED 26 29 requirements 6 power supply 10 LED 32 single 43 status 34 primary I O module 20 R rackmount E310f s 13 E610f s 11 regulatory statements 7 RJ11 to DB9 cable 9 25 27 connector 25 RMA number 49 role I O module 34 43 51 route command 39 routing table mapping 39 RS232 serial communication 25 S SAS address 39 cable 9 22 23 25 end device 22 expander address 34 HBA card 21 22 23 25 Screws counter sink 16 54 Index Serial cable connections 25 27 setting automatic shutdown 36 minimum fan speed 36 temperature 36 thermal management 36 Specifications 6 Status Indicators disk drives 30 front 29 I O module 31 status phy 38 subtractive routed port 21 22 23 25 T table routed port 21 23 25 Technical Support 44 temperature sensors 34 settings 36 thermal management setting 36 U Unpack the VTrak 9 uptime command 40 V vital product data 41 voltage sensors 34 vpdr command 41 VTrak rackmount E310f s 13 rackmount E610f s 11 returning for repair 48 unpack 9 warranty 7 W Warranty 47 55 VTrak J610s J310s Product Manual 56
43. ut This Manual below Overview page 2 Architectural Description page 4 Features and Benefits page 5 Specifications page 6 Thank you for purchasing Promise Technology s VTrak J610s or J310s external disk array subsystem About This Manual This Product Manual describes how to setup use and maintain the VTrak J610s or J310s external disk subsystem It also describes how to use the built in command line interface CLI software This manual includes a full table of contents index chapter task lists and numerous cross references to help you find the specific information you are looking for Also included are four levels of notices Note A Note provides helpful information such as hints or alternative ways of doing a task Important An Important calls attention to an essential step or point required to complete a task Important items include things often missed Caution A Caution informs you of possible equipment damage or loss of data and how to avoid them Warning A Warning notifies you of probable equipment damage or loss of data or the possibility of physical injury and how to avoid them VTrak J610s J310s Product Manual Overview The Promise VTrak J610s and J310s are optimized for organizations deploying cost effective small to medium application clusters disk to disk backup and midrange storage solutions Figure 1 VTrak J610s front view with bezel removed Drive
44. ut drives 32 5 kg 71 7 Ib with 12 drives assuming 0 5 kg 1 1 Ib per drive Gross Weight including carton J610s 37 5 kg 82 7 Ib without drives J310s 33 0 kg 72 8 Ib without drives Safety CE FCC Class A VCCI C Tick cUL TUV CB BSMI MIC Warranty and Support Warranty Three years complete system limited warranty Support 24x7 email and phone support English only 24x7 access to Promise support site for drivers firmware and compatibility FCC Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation CE Statement Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures MIC Statement o 3 SSS St 7 7l0 2 giu Ap E ASAH ol AS FeAl Sejo ghep Se po tel Pesas mol 743822 ush7I Ia VTrak J610s J310s Product Manual Chapter 2 Installation Unpacking the VTrak below Mounting VTrak J610s in a Rack page 11 Mounting VTrak J310s in a Rack page 13 Installing Disk Drives page 16 Setting Up Data Cable Connections page 20 Setting Up Serial Cable Connections page 25 Connecting the Power page 26 Setting Up the CLI Connection page 27
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