Polycom V500 User's Manual
Contents
1. Press a Call to place the call Call progress indicators appear on the screen to show that the call is in progress When the indicators turn green the call is connected GETTING STARTED GUIDE FOR THE V500 SYSTEM Calling from the Recent Calls List Depending on how you configured your system you may be able to choose a number to call from a list of the sites you have called recently The Recent Calls screen provides details of all incoming and outgoing calls including the time of the calls To place a call from the Recent Calls screen 1 Select Recent Calls from the Place a Call screen 2 Scroll to the entry you want to call 3 Press a Call to place the call e To see details about a call listed on the Recent Calls screen select the call and press Help Calling from the Contacts or Speed Dial List Depending on how you configured your system you may be able to quickly access calling information for specific sites using the Speed Dial or Contacts list on the Place a Call screen To place a call using the Speed Dial or Contacts list 1 Select Speed Dial or Contacts from the Place a Call screen 2 Scroll to the entry you want to call 3 Press a Call to place the call Ending a Video Call To hang up from a call gt gt Press C Hang Up 6 WWW POLYCOM COM VIDEODOCUMENTATION CALLING AND ANSWERING Types of Video Calls You Can Make Polycom Inc Depending on the V500 system model you p2. Q After a brief pause the PIP border turns blue Then press PIP to turn the PIP off The PIP setting remains in effect until you change it or system is restarted To swap the views shown in the PIP and the main screen 1 If the PIP is not showing press PIP to turn the PIP on 2 Press Q Near twice and select the e Swap PIP icon WWW POLYCOM COM VIDEODOCUMENTATION CONTROLLING WHAT YOU HEAR Controlling What You Hear Adjusting Volume During a call you use the remote control to raise or lower the volume of the sound you hear Changing the volume affects only the sound you hear at your site To adjust the volume gt gt Press Volume on the remote control Muting the Microphone You can mute the microphone if you do not want the far site to hear what you say For example you might mute the microphone if you want to speak to someone privately To mute or unmute the microphone gt gt Press cC Mute on the remote control Receiving Content Polycom Inc Some video conferencing systems such as the Polycom VSX 7000 system can send content during a video call The content could be for example a file stored on a PC or a paper document or object placed on a document camera If you are in a video call with a V500 system and the far site sends content the content automatically appears on your screen The content remains on the screen until the far site system stops sending it If you are di
3. Adjusting Volume ie Ere e Ro a4 nare eri Deca Emir ter Da t E A ERR ESRRRE NEN EA EATER OR RR SERRA CEG EEE YIiR TREE 11 M ting the Microphone unt EDEN xn ER IRR ER NER cite es MER teas xu IR eux ea E A RR E ea 11 RECEIVING Content iioii it inet nannaa manir ax eux gu x anaana anarai UE pua Cd EE Dol Working with Directory Entries e esser eene nennen 12 Adding Editing and Deleting Directory Entries ssesssssssesssese nennen esee enne 12 Gategonizing Directory Entries secede eoe ce coh acetsayannieedasdawaeadcbhine ted oou e IAS Symp Re cima Se P DEA UR acts 14 Participating in Calls with Multiple Sites 14 Supplying a Password for External MCU Calls sssssssesssseeee nnnm 15 Using Chair Control for Multipoint Calls essssssessssesen Imm mens enne ees 15 Changing the Way Calls Are Answered nen 17 Temporarily Refusing Calls rore tte x a er e tem eren inrer ku lune KAP S REM ERA Era 17 Answering Calls Automatically 2 cr eot er onn reete Re wae atte e cabs me Sa yee det RE RR web aah deka M a 17 Muting Automatically Answered Calls cccceeee eee e eee eee een etna 18 Polycom Inc ili GETTING STARTED GUIDE FOR THE V500 SYSTEM Scheduling Meetings eese essere eene n nnn nnn enne LO Customizing Your Workspace eese eene ne
4. scrolling to the name you want 3 Press a Call to place the call Depending on your system configuration when you make a call using an entry with both ISDN and IP dialing information the system may prompt you to choose which way to place the call WWW POLYCOM COM VIDEODOCUMENTATION CALLING AND ANSWERING Calling by Entering a Name or Number Polycom Inc To place a call by entering a name or number 1 B From the Place a Call screen enter one of these e The ISDN number for example 19784444321 e The system name for example Ascot Conference Room e The IP address for example 255 255 255 255 The system automatically determines the type of call to make based on the information you enter To learn about entering characters see Using the Remote Control on page 1 Enter any additional information needed for the call The available settings depend on the type of call and your system s configuration Not all calls require these settings e Call Quality Specify the bandwidth for this call For most calls choose Auto to let the system determine the best quality for the call e Second ISDN number Use two numbers only when the person you are calling instructs you to do so e Gateway extension If you need to dial an extension enter the extension in the second entry field If your system is not configured with a second entry field you can enter the extension when the gateway prompts you
5. GUIDE FOR THE V500 SYSTEM Displaying the Far Site s Name When the Call Connects You can specify whether to display the far site s name when the call connects and how long to leave the name on the screen To specify when to display the name of the far site 1 2 3 4 Select System from the Place a Call screen Select User Settings from the System screen Select o gt to see more settings Scroll to Far Site Name Display Time press eS and select to display the far site s name during the entire call for a specified time or not at all Press O Home to save your change and return to the Place a Call screen Hearing Audio Confirmation When You Dial 20 You can set up the system to speak each digit as you enter it in the dialing entry field on the Place a Call screen To enable audio confirmation 1 2 Select System from the Place a Call screen Select User Settings from the System screen Select o to see more settings Scroll to Keypad Audio Confirmation and press e to enable the option Press O Home to save your change and return to the Place a Call screen WWW POLYCOM COM VIDEODOCUMENTATION CUSTOMIZING YOUR WORKSPACE Adjusting for Room Lighting You can use the backlight control to adjust the brightness of the video that the camera sends to the V500 system Backlight compensation adjusts the camera s iris to take in less light Adjusting this setting can be helpful when the room arrange
6. a call only if it is allowed by the external MCU To use the chair control options when you are in a multipoint call 1 On a PC open a web browser 2 In the browser address line enter the system s IP address for example http 255 255 255 255 to go to the V500 web interface 3 Click Place a Call 4 Click Chair Control to go to the Chair Control screen es The Chair Control option is only available when the system is in multipoint call Polycom Inc 15 GETTING STARTED GUIDE FOR THE V500 SYSTEM 5 Select a site from the list and then use the controls in the web interface to perform one of these actions You can Do This By Selecting Chair controller Participant 16 Pass chair controls to the selected Release Chair site View the selected site s video This View Site does not change what other sites see Return to viewing the video Stop Viewing selected by the chair or the MCU Site Select Broadcaster Send the selected site s video to the other sites Remove the selected site from the Disconnect conference Site Disconnect all sites and end the call End Conference Request control of the conference Acquire Chair View the selected site s video This does not change what other sites see View Site Return to viewing the video selected by the chair or the MCU Site Stop Viewing WWW POLYCOM COM VIDEODOCUMENTATION CHANGING THE WAY CALLS ARE ANSWERED Changing the Wa
7. an external MCU the call can Q Include as many sites as allowed by the particular MCU Q Support IP ISDN or both WWW POLYCOM COM VIDEODOCUMENTATION PARTICIPATING IN CALLS WITH MULTIPLE SITES Supplying a Password for External MCU Calls External MCUs sometimes require you to enter a password in order to join a conference For this type of call you can configure the system to enter the meeting password for you To configure a meeting password 1 Select System from the Place a Call screen 2 Select User Settings from the System screen 3 Enter the password in the Meeting Password field in one of these ways Pressing the remote control number buttons using the text entry method commonly used with cell phones Pressing Q Keyboard to use the on screen keyboard to enter characters 4 Press O Home to save your change and return to the Place a Call screen Using Chair Control for Multipoint Calls During some multipoint calls you can use chair control to manage the people video In this type of call the chair controller can choose the site whose video is sent to other sites in the conference The chair controller can also disconnect a site or end the conference Any participant can choose to view a specific site or request to be chair controller Only one site at a time can be the chair controller Before a site can become the controller the site with control must give up control Chair control is available in
8. have the flexibility to create your own directory of numbers change the way calls are answered and customize what you see on the screen Before you place your first call with your V500 system use this guide to get some basic how to information This guide includes overview information that you may find helpful when you re just starting to learn about the capabilities of the system or when you have experience but you need a quick refresher Using the Remote Control POLYCOM INC The remote control lets you perform meeting tasks such as placing a call and adjusting the volume You can use the remote control to navigate screens and select options You can also use the remote control to type text by pressing the number buttons using the text entry method commonly used with cell phones For example to enter a b press the number 2 button twice GETTING STARTED GUIDE FOR THE V500 SYSTEM V500 System Remote Control Place a call End a call Confirm your current selection perform functions on highlighted items Navigate through menus Return to the Place a Call home screen Return to the previous screen Increase or decrease the sound you hear from the far site Mute the sound you re sending to the far site Show move or hide the Picture in Picture PIP See the video in the full Screen swap the video between the PIP and main screen Enter a dot in an IP address Display the onscreen Delete lett
9. save your change and return to the Place a Call screen GETTING STARTED GUIDE FOR THE V500 SYSTEM Muting Automatically Answered Calls If your system is configured to answer calls automatically you can choose whether to mute the audio when calls connect This prevents callers from overhearing conversations or meetings After the call connects you can press Mute when you re ready to unmute the call Note that if you enable this option during a call the audio for the current call is not affected To mute automatically answered calls 1 Select System from the Place a Call screen 2 Select User Settings from the System screen 3 Scroll to Mute Auto Answer Calls and press e to enable the option 4 Press O Home to save your change and return to the Place a Call screen Scheduling Meetings You can use the calendar and call scheduling feature of the V500 to schedule video conferences When you schedule a meeting using this feature the system automatically calls the site you selected on the date and time you specified For recurring meetings you can indicate whether you want the system to automatically make the call daily weekly or monthly To schedule a meeting 1 Select System from the Place a Call screen Select Utilities from the System screen Select Call Scheduler from the Utilities screen Select New Entry from the Call Scheduler screen Select the site to call from the Directory D p omes o Uy Select th
10. ARTED GUIDE FOR THE V500 SYSTEM Placing and Ending an Audio only Call If you have an ISDN line connected to your V500 you can use your system to make audio only calls in addition to using your system to place video calls Placing an Audio only Call To place an audio only call from your system 1 Onthe Place a Call screen enter the number you want to call To place a call within your PBX system enter the last four digits of the number To delete a digit press Delete on the remote control 2 Press Call to place the call Ending an Audio only Call To hang up from an audio only call gt gt Press C Hang Up on the remote control V500 system just as you would hang up a telephone receiver in a regular phone call K If the person on the telephone hangs up first you need to disconnect the call from the 8 WWW POLYCOM COM VIDEODOCUMENTATION CONTROLLING WHAT YOU SEE Controlling What You See You can control what you see during a call by moving and focusing your camera switching views and adjusting the PIP Adjusting a Camera You can pan and tilt the camera manually and you can use the focus wheel to focus the camera To adjust the camera 1 Adjust the camera by moving the camera up down to the left or to the right 2 Focus the camera by turning the focus wheel Polycom Inc GETTING STARTED GUIDE FOR THE V500 SYSTEM Switching Between Full Screen Video and the Home
11. Delete a3 While you can delete entries from your local directory you cannot delete entries from a global directory Polycom Inc GETTING STARTED GUIDE FOR THE V500 SYSTEM Categorizing Directory Entries B When you categorize your local entries you can find calling information quickly by searching just the entries in a category instead of the whole directory To create a new category Select Directory from the Place a Call screen 1 2 Select Category 3 Select Edit Category 4 Enter a category name 5 Press Q Back to save the new category To delete a category Select Directory from the Place a Call screen 1 2 Select Category 3 Select Edit Category 4 Scroll to the category name you want to delete and then select Delete When you delete a category all entries in that category are deleted If you want to keep these entries be sure to assign them to a new category before you delete the old category Participating in Calls with Multiple Sites 14 You can use the V500 system to participate in multipoint conferences During a multipoint conference a multipoint conferencing unit MCU enables the video to switch between sites so that you can always see and hear the participant who is speaking You can also receive content in a multipoint call just as you can in a point to point call The V500 system enables you to participate in multipoint calls that use an external MCU With
12. Screen c Before the call connects you see the near video in a small window on the Place a Call Home screen When the call connects the system automatically shows the video in the whole screen You can switch back to the Place a Call screen during a call for example if you need to adjust a user setting and your system is configured to allow you to do so To learn about adjusting user settings see Customizing Your Workspace on page 19 To see the video in the full screen gt gt Press Q Near To see the Place a Call screen gt gt Press O Home Showing Moving and Turning Off the PIP 10 The Picture in Picture PIP gives you another view of your video conference so that your call is more like a face to face meeting The view shown in the PIP changes automatically depending on how the system is set up and what is happening in the meeting You can also exchange the view shown in the PIP with that shown in the main screen For example during a call the PIP displays what your main camera is sending to the far site This lets you adjust the camera if you need to If the far site shows any type of content the content appears in the main part of the screen and the PIP changes to show the people at the far site To show move or turn off the PIP during a call Q Press PIP to turn the PIP on While the PIP has a yellow border press PIP repeatedly to move it to different corners of the screen
13. We POLYCOM Getting Started Guide for the V500 System July 2004 Edit 3725 21742 002 A GETTING STARTED GUIDE FOR THE V500 SYSTEM Trademark Information Polycom and the Polycom logo design are registered trademarks of Polycom Inc and V500 and VSX are trademarks of Polycom Inc in the United States and various other countries All other trademarks are the property of their respective owners Patent Information The accompanying product is protected by one or more U S and foreign patents and patents pending held by Polycom Inc Polycom Siren 14 patent pending 2004 Polycom Inc All rights reserved Polycom Inc 4750 Willow Road Pleasanton CA 94588 2708 USA No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Polycom Inc Under the law reproducing includes translating into another language or format As between the parties Polycom Inc retains title to and ownership of all proprietary rights with respect to the software contained within its products The software is protected by United States copyright laws and international treaty provision Therefore you must treat the software like any other copyrighted material e g a book or sound recording Every effort has been made to ensure that the information in this manual is accurate Polycom Inc is not responsible for printing or
14. ce without shouting Ask the people at the other site if they can hear you Have them introduce themselves so you can be sure that you can hear them Q Since the audio has a very slight delay you may want to pause briefly for others to answer you or to make comments As with any call try to limit side conversations Polycom Inc 23
15. clerical errors Information in this document is subject to change without notice WWW POLYCOM COM VIDEODOCUMENTATION Contents System BaslCSusceseveo exu duave ui waa uw ir aa ui ew i ar hw rae a c a a D Re Using the Remote Controls 2 d RR deam En iu pi E vadea iad Rea AA A ae 1 Getting More Inforrmation 5 1 eiie rione odes E ET enixa O02 pe HENRI ED ERE RI Shae R ETEN EER CRUS ERDI EUR EEEN dA 3 Calling and Answering siessnexabcxanuknEeVsnssaEukasexaEsEasuxaleusuasaEuEEESRCE ERR ERR RED Answering a Video Calli 1 esed rhet pintar Rhe RRREXRRARRRRRSR RRRRRR RR ERRARERIRIPARIR DAR ASEE Ease 3 Placing a Video Call m 4 Ending amp Video Call xt ten nene reet dr utu SYN ted QR XT Rea ae Sa tah eded Gaetan cdense aedis prac xaT 6 Types of Video Calls You Can Make eniin ben eie iu haare ku qe su aaa Ra aka RR ERR Ra Rura ge dei 7 Placing and Ending an Audio only Call cccec eee ee eect eee eee eee ee erent 8 Controlling What YOU S68 o risokuuepuusEeusuusERssrEuEREMREEEXFEERKFAERREEERUEPENEEENU EE Adj sting a Camera eie retener uere a ce soa deed Beg duaiedee sage x E mu bun deb RIU Eaa s EA E aia aA 9 Switching Between Full Screen Video and the Home Screen sssssssssssesemeenennee 10 Showing Moving and Turning Off the PIP sssssssssssessssesse senem menses esiste sensere 10 Controlling What You Hear e eeeee essen nnnm nnnm nnns LL
16. e date and time for the call 7 Select o Next and specify whether the meeting recurs On the scheduled time and date your V500 system will automatically call the selected site 18 WWW POLYCOM COM VIDEODOCUMENTATION CUSTOMIZING YOUR WORKSPACE To view scheduled meetings in the calendar 1 Select System from the Place a Call screen 2 Select Utilities from the System screen 3 Select Calendar from the Utilities screen a3 Dates with scheduled meetings are marked in the calendar with a small green triangle Customizing Your Workspace You can customize what you see on the screen depending on how your system is configured You can change these options before you place a call and when the system is in a call Specifying When to Display the PIP Polycom Inc Your system may be configured with specific default behavior for the PIP in calls After a call connects however you can show move or hide the PIP as needed To specify when to display the PIP 1 Select System from the Place a Call screen 2 Select User Settings from the System screen 3 Select o gt to see more settings 4 Scroll to PIP press and select one of these settings Select this setting To show the PIP On connection and when you pick up the remote On connection and during the call Only when you press PIP 5 Press O Home to save your change and return to the Place a Call screen GETTING STARTED
17. emote control GETTING STARTED GUIDE FOR THE V500 SYSTEM Placing a Video Call You can use your system to place a video call in any of these ways Q Using the directory Entering a name or number m Q Choosing from a list of recently called sites m Choosing a site from the Contacts or Speed Dial list on the Place a Call screen if you have configured your system to have one Calling by Using the Directory The directory is a list of names and numbers that s stored locally on the V500 system When a call ends you can save call information to the local directory This information is then available to all other users of the system Depending on your system configuration you may also be able to remove or edit names or dialing information in the local directory If the system is registered with a global directory the directory also includes entries from the global directory Global entries are marked with For both types of entries the name appears with its corresponding number IP address or both To place a call from the directory 1 Select Directory from the Place a Call screen 2 Find the entry to call by Spelling the first or last name using the number buttons on the remote control Pressing Keyboard to use the on screen keyboard to spell the name Scrolling through the list of names using the arrow buttons on the remote control Using the alphabet tabs to move through the directory and then
18. ers or numbers keyboard so you can enter text Enter letters or numbers Access the online help see the current system status while in a call POLYCOM WWW POLYCOM COM VIDEODOCUMENTATION CALLING AND ANSWERING Getting More Information If you need additional information about using the V500 system try these resources To view help while you re using the system press Q Help Q For network questions contact your network service provider Q For system questions contact Polycom Technical Support at www polycom com support Calling and Answering Answering a Video Call Polycom Inc When a call comes in you hear a ringing sound and you may see a message that includes the number of the person calling If the person is listed in the directory you ll also see the person s name The V500 system can answer incoming calls in one of these ways Q The system prompts you to answer the calls manually Q The system answers incoming calls automatically To answer the call manually gt gt When the system notifies you that a call is coming in select Answer or press a Call on the remote To answer the call when your system is set up to automatically answer calls gt gt You do not need to do anything The call connects automatically If you see Near on your screen then your system is configured to automatically mute your audio when a call comes in To unmute your system press Mute on the r
19. ment results in strong light coming from behind the people in the picture To turn backlight compensation on 1 Select System from the Place a Call screen 2 Select User Settings from the System screen 3 Scroll to Backlight Compensation and press e to enable the option 4 Press O Home to save your change and return to the Place a Call screen Setting Camera Brightness Polycom Inc With a V500 system you can set the camera brightness Like the backlight compensation setting this setting adjusts the camera s iris If there is a lot of light in the room set the camera brightness to a low number so the camera takes in less light If the room is dark set the camera brightness to a high number so the camera takes in more light The default is 11 To set the camera brightness 1 Select System from the Place a Call screen 2 Select User Settings from the System screen 3 Scroll to Camera Brightness press ES and select the brightness level 4 Press O Home to save your change and return to the Place a Call screen 21 GETTING STARTED GUIDE FOR THE V500 SYSTEM Changing the System Color Scheme You can select from a variety of color schemes for your V500 system screens To change the color scheme 1 2 Select System from the Place a Call screen Select User Settings from the System screen Select ic to see more settings Scroll to Color Scheme press and select one of the color schemes Pres
20. nnen enn nnns LO Specifying When to Display the PIP 0 cccccscceseccseedseeeseceuaedeeccuseseaeetsaeaceaceaeceaeeneaeeeteneaeetanees 19 Displaying the Far Site s Name When the Call Connects cceeeee eee ee eset eee eens mmn 20 Hearing Audio Confirmation When You Dial ceceee eee ee eee eee eee enter eee eee emen eene nnn 20 Adjusting for Room Lighting cacti ttalestuated eee dad aa it daa E prs eoru radi 21 Setting Camera Brightness ideo E ER Ha ER EROR E ae ESERUE YER ERR eA a DE RE TUEsRR CERE ead 21 Changing the System Color Scheme esses enne hee seen easi skr nenas iar esaa resi rasan 22 Enabling Dual Monitor Emulation esses eee 22 Video Conferencing TIPS csaoe aon au sauna Er SR ua RaR RR MERE SEr n RErRRUNuMuEE a E c Cds 2D Tips Tor Great VideO snas aaa patie ER Re RR RR E TA AERE ER AIRE dep eames E IMEN AR dae DR YER 23 Tips cerei aet sm 23 WWW POLYCOM COM VIDEODOCUMENTATION System Basics Getting Started Guide for the V500 System When you connect a Polycom V500 system to your TV you re providing your home office or small business with all the essential tools you need for video conferencing With a V500 system you can meet with people anywhere in the world as if they were in the room with you Everyone s productivity increases without any travel required It s easy to place video calls with the V500 system You also
21. s O Home to save your change and return to the Place a Call screen Enabling Dual Monitor Emulation With dual monitor emulation also called split screen viewing you can see both the near and far sites on one monitor To enable dual monitor emulation 1 2 Select System from the Place a Call screen Select User Settings from the System screen Select to see more settings Scroll to Dual Monitor Emulation and press to enable the option Press O Home to save your change and return to the Place a Call screen a3 There are four different views available with dual monitor emulation To change the view press PIP on the remote control 22 WWW POLYCOM COM VIDEODOCUMENTATION VIDEO CONFERENCING TIPS Video Conferencing Tips Read through these quick tips for ideas on how to optimize your video conferencing experience Tips for Great Video Q Avoid wearing bright colors all light or all dark clothing or very busy patterns such as small checks or narrow stripes Light pastels and muted colors look the best on the screen Q If there are windows in the room close any drapes or blinds Daylight is a variable light source and can conflict with interior room lighting Q Use natural gestures when you speak Q When adjusting your camera try to fill the screen as much as possible with people rather than with the table chairs walls or the floor Tips for Great Audio Q Speak in your normal voi
22. splaying the PIP when content is sent you see the content in the main part of the screen and in the PIP you see the people at the far site GETTING STARTED GUIDE FOR THE V500 SYSTEM Working with Directory Entries The directory on your V500 system stores dialing information that helps you make calls quickly and easily When a site listed in the directory calls your system the system displays the name on the screen when the call comes in If a site that calls you is not listed in the directory you are prompted to save the call information in the directory when the call ends If your system is registered with a global directory server your directory contains two types of entries Q Local entries Information about sites that you have added sites that you have called and sites that have called you These entries are stored locally on your V500 system and depending on your system setup you can edit these entries You can also assign local entries to categories to make it easier to find numbers Local entries are available to anyone who uses the system Q Global entries Information about other active sites that are registered with the same Global Directory Server These entries are stored on the Global Directory Server and you cannot edit them You can make a local copy if you want to make changes Global entries are marked with Qh Adding Editing and Deleting Directory Entries 12 You can create entries for calls and save
23. them in the V500 system s directory Everyone at your site who uses the system can use the entries you create and you can use the entries created by others You can also edit the information in any local entry Users at other sites cannot access the local entries on your system To add an entry to the directory 1 Select Directory from the Place a Call screen 2 Select New WWW POLYCOM COM VIDEODOCUMENTATION 3 4 WORKING WITH DIRECTORY ENTRIES Specify the following information In this field Enter this information Name that will appear in the directory list and on incoming call messages Number ISDN number to use for calling the site Call Quality Call speed to use for ISDN calls to the site IP Number IP address for calling the site The system s gateway extension Call Quality Call speed to use for IP calls to the site Phone Number Optional contact information for other resources in the conference room Mobile Number Category Designation to help you quickly find the number in the directory Select Save to save the entry To edit an entry 1 2 3 4 Select Directory from the Place a Call screen Scroll to the entry you want to edit and then select Edit Edit the information as needed Select Save to save your changes and return to the directory To delete an entry 1 2 Select Directory from the Place a Call screen Scroll to the entry you want to delete and then select
24. urchased you may be able to make either ISDN or IP calls or both The following table lists all possible call combinations IP Phone number of the far site gateway and the extension E 164 address of the far site Enter the extension in the Extension field after the gateway number or wait until the gateway prompts you for the extension and then use the remote to enter it ISDN Access code of the near site s gateway the selected speed code and the ISDN number of the far site LAN Alias E 164 address or IP address Different LAN Access code of the near site gateway the selected speed code the ISDN number of the far site gateway and the extension E 164 address of the far site Enter the extension after the gateway number or wait until the gateway prompts you for the extension and then use the remote to enter it When you call an IP system through a gateway that requires an extension E 164 address enter the extension in the dialing field whenever possible Check with your network service provider for the extension delimiter you will need to enter into the dialing field For example some networks use to separate the extension from the IP address When you include the extension you will be given the option of saving both the number and the extension in the directory when the call ends If you enter the extension after the gateway connects then you can save only the gateway number when the call ends GETTING ST
25. y Calls Are Answered Depending on how you have configured the system you may be able to choose the way the system handles incoming calls Temporarily Refusing Calls c If you do not wish to be disturbed by calls you can refuse incoming calls with the Do Not Disturb feature Callers hear a busy signal and you receive no notification about incoming calls You can however make outgoing calls To temporarily refuse incoming calls 1 On the Place a Call screen select in the lower right corner of the screen 2 Select On to set Do Not Disturb While the system is not accepting calls you see Za in the lower right corner of the screen This setting stays in effect until you change it Answering Calls Automatically B Polycom Inc You can specify whether to answer calls automatically or to have the system announce incoming calls and wait for you to answer manually Automatically answering calls is convenient but it can create security issues An unexpected caller could interrupt a meeting in progress or look at equipment and notes left in an empty room To prevent incoming callers from overhearing a conversation not intended for them you can choose to mute all automatically answered calls To automatically answer calls 1 Select System from the Place a Call screen 2 Select User Settings from the System screen 3 Scroll to Auto Answer Point to Point press e and select Yes 4 Press O Home to
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