Polycom Webcam RMX 2000 User's Manual
Contents
1. Polycom RMX 2000 Hardware Guide Version POLYCOM Copyright 2007 Polycom Inc All Rights Reserved Catalog No DOC2160A Version 1 1 Proprietary and Confidential The information contained herein is the sole intellectual property of Polycom Inc No distribution reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom Inc Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom Inc Polycom and Accord are registered trademarks of Polycom Inc Notice While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing Polycom Inc cannot assume responsibility for any errors Changes and or corrections to the information contained in this document may be incorporated into future issues Portions aspects and or features of this product are protected under United States Patent Law in accordance with the claims of United States Patent No US 6 300 973 US 6 496 216 US 6 757 005 US 6 760 750 and US 7 054 620 PATENT PENDING Regulatory Notices United States Federal Communication Commission FCC Part 15 Class A Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules Test limits are designed to provide reasonable protection against harmful in2. CE Mark R amp TTE Directive Polycom Inc declares that the Polycom RMX 2000 is in conformity with the following relevant harmonized standards EN 60950 1 2001 EN 55022 1998 A1 2000 A2 2003 class A EN 300 386 V1 3 3 2005 Following the provisions of the Council Directive 1999 CE on radio and telecommunication terminal equipment and the recognition of its conformity Canadian Department of Communications This Class A digital apparatus complies with Canadian ICES 003 Notice The Industry Canada label identifies certified equipment This certification means that the equipment meets telecommunication network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment malfunctions may give the telecommunications company causes to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility te
3. MCU The drawer is connected to the back plane by a connector Multi Processor The MPM Boards perform the various RTP audio and Module MPM video processing functions on the RMX 2000 unit Board Boards are based on the ATCA standard with a card manager CM and up to 26 720Mhz TI DSP s Two types are available e MPM F 26 DSP s e MPM H 13 DSP s 1 6 Polycom RMX 2000 Hardware Guide RMX 2000 Rear Panel The RMX 2000 rear panel contains the RTM IP board In addition the rear panel houses the main power switch AC inlet a circuit breaker and additional communications ports RTM IP The RTM IP board provides system shelf management based on the ATCA standard It controls and monitors fans on the system and regulates power supply This board contains an Ethernet Switch managing the network of the system and routing traffic This board routes data between the boards and components of the system and provides connectivity to external IP networks Connections include e 3 LAN ports e 10 100Mb ShMC connection Future Use e 1 Serial port Future Use e 1USB port LAN 1 3 amp 10 100Mb ShMC Internal LAN Serial USB Standby button amp LEDs LAN amp LEDs NA connections Port NA Port LED LNK 1Gb LNK 1Gb LNK 1Gb STAND qo A EE SERIAL BY 1 2 3 10 100 5 5 5 5 O O ShMG 1Gb 1Gb 1Gb 1Gb RDY HS s LAN aa SLOT Ead 1 pe L J a8 LNK LNK ERR ACT NA are only for debugging and not for
4. customer use Figure 1 2 RMX 2000 Rear Panel Layout 1 7 Chapter 1 Hardware Description The following items appear on the RMX 2000 rear panel Table 1 3 RMX 2000 Rear Panel RTM IP Component Description LAN 1 NA Disconnected LAN 2 Used for the Network connection LAN 3 For Remote Access only using the Permanent Management Network For more information see the RMX 2000 Administrator s Guide Appendix F Permanent Management Network on page F 1 10 100 ShMC NA For debugging purposes only NA For debugging purposes only USB USB key connection For more information see the RMX 2000 Getting Started Guide First Time Installation and Configuration on page 2 1 Standby button Toggle between CPU activation and standby 1 8 Polycom RMX 2000 Hardware Guide Cables Connected to the RTM IP Board All external connectors are located on the rear panel S 38 LNK LNK ERRACT Tio 8 jlo 6 6 6 6 ShMG 1Gb 1Gb 1Gb 1Gb RDY HS 1 4 ee SLOT 100 240 VAC 4 2A 50 60Hz CIRCUIT BREAKER LAN 2 Connection Off On Power Switch Cable Figure 1 3 RMX 2000 Rear Panel View with Cables Chapter 1 Hardware Description RMX 2000 LEDs The RMX includes LEDs located on the front panel and rear panel In the front panel the LEDs reflect the state of the module The LEDs on the rear panel indicate the state of the external connections and the status of the RTM IP board RMX 2000 Front Panel LEDs The foll
5. 0 modules are located on both the front and rear of the MCU as listed in Table 1 2 Polycom RMX 2000 Component Description For more information see the descriptions of the RMX 2000 Front Panel on page 1 5 and RMX 2000 Rear Panel on page 1 7 RMX 2000 Front Panel Figure 1 1 shows the front panel of the RMX 2000 The front panel provides access to the RMX 2000 main CNTL modules MPM modules Power Supply drawer Status LEDs and Fans Fan drawer amp Power MPM Boards amp LEDs LED POLYCOM RMX 2000 Power supply drawer USB ports are only Control Unit amp LEDs 2nd CPU amp LEDs for debugging and not for customer use Figure 1 1 RMX 2000 Front Panel 1 5 Chapter 1 Hardware Description Table 1 2 Polycom RMX 2000 Component Description CPU CNTL The CPU Module controls and manages the RMX 2000 Module The CPU Module has an ComExpress Pentium M 1 4 GHz processor a 40GB hard disk drive 1GB Compact Flash and 512MB of DDR RAM The Operating System is Linux Power Supply The Power Supply Module is housed in a drawer and Drawer located below the MPM Modules The Power Supply drawer is connected to the backplane by means of a power connector Operates at 100 240 volts AC 50 60 Hz and provides 48VDC 700W output with built in load sharing capabilities Fan Drawer Three fans are mounted sideways in the right front panel Three fans are mounted in the drawer Airflow is from right to left and out the side of the
6. CPU CNTL Module The CPU module is the management system of the RMX 2000 Use the following procedure to replace a CPU CNTL Module 1 2 Ensure that power switch to the RMX 2000 is turned OFF O Unscrew the screws on the front panel of the RMX 2000 that secure the CPU CNTL Module Use the metal ejectors to pull the CPU CNTL Module out of its slot in the Backplane Carefully slide the CPU CNTL Module out through the front panel Slide in the replacement CPU CNTL Module Push the CPU CNTL Module firmly into the Backplane making sure it is properly seated in its slot Ensure that the metal ejectors are fully retracted into their housings Tighten the screws on the front panel of the RMX 2000 that secure the Functional CPU CNTL Module Turn ON the RMX 2000 Polycom RMX 2000 Hardware Guide Replacing a Functional MPM Module Use the following procedure to replace a faulty MPM Module types F or H 1 Ensure that power switch to the RMX is turned OFF O 2 Unscrew the screws on the front panel of the RMX that secure the MPM Module 3 Use the metal ejectors to pull the MPM Module out of its slot in the Backplane 4 Carefully slide the MPM Module out through the front panel 5 Slide in the replacement MPM Module 6 Push the MPM Module firmly into the Backplane making sure it is properly seated in its slot 7 Ensure that the metal ejectors are fully retracted into their housings 8 Tighten the s
7. crews on the front panel of the RMX that secure the MPM Module 9 Turn ON the RMX Chapter 1 Hardware Description Replacing the Power Supply Drawer A single supply unit powers the RMX 2000 Use the following procedure to replace a Power Supply 1 2 3 Ensure that power switch to the RMX 2000 is turned OFF O Unscrew the screws on the front panel of the RMX 2000 that secure the Power Supply Use the metal ejectors to pull the Power Supply Module out of its slot in the Backplane Carefully slide the Power Supply Module out through the front panel Slide in the replacement Power Supply Module Push the Power Supply Module firmly into the Backplane making sure it is properly seated in its slot Ensure that the metal ejectors are fully retracted into their housings Tighten the screws on the front panel of the RMX 2000 that secure the Power Supply Module Turn ON the RMX 2000 Polycom RMX 2000 Hardware Guide Replacing the Fan Drawer Three fans are mounted in the Fan Drawer where the airflow is from right to left Should one of these fans fail as indicated by a Fan LED you are required to replace the fan drawer 1 Unscrew the screws on the front panel of the RMX 2000 that secure the Fan Drawer 2 Use the metal ejectors to pull the Fan Drawer out of its slot in the Backplane 3 Carefully slide the Fan Drawer out through the front panel Warning The Fan drawer can be replaced when the RMX unit i
8. e of Contents Hardware Description This Hardware Guide provides information on the RMX 2000 and its components This system utilizes a modular universal slot platform whose components are designed for high performance capacity and reliance Main Features The Polycom RMX 2000 offers the following features Linux based Chassis based on the ATCA standard Support for a large number of ports New hardware technologies Telco grade high availability redundancy on line upgrading and dynamic resource allocation Easy integration of conference elements into external network management H 323 amp SIP video Enhanced Continuous Presence multi image video IVR Interactive Voice Response module 1 1 Chapter 1 Hardware Description RMX 2000 Specifications Table 1 1 Polycom RMX 2000 Specifications Physical IP Protocols Audio G 711 G722 G 722 1 G 729A G 723 1 Siren14 Video H 263 H 264 Network Interfaces H 323 and SIP Power Supply AC Input 100 240 VAC 4 2 AMP 50 60 Hz Power Consumption AC Maximum Power AC Voltage up to 7 AMP at 110 VAC and 4 consumption AMP 220 VAC protected by a 10 Amp circuit breaker Environment Operating temperature 0 40 C 22 104 F Storage temperature 30 70 C 40 158 F Relative humidity 15 90 no condensing Operating altitude Up to 3 000 m 10 000 ft 1 2 Polycom RMX 2000 Hardware Guide Site Requirements This section desc
9. lephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate Regulatory Notices Chinese Communication Certificate A T Polycom RMX 2000 Hardware Guide Table of Contents Hardware Description 1 1 Main Features sii bi 1 1 RMX 2000 Specifications 0000 en a ENE 1 2 DIE REGUITEMMENES md re nn nT E E E 1 3 Safety REGUITEMIELIES sm isian rinnan 1 3 Rack Mount Safety Precautions ee 1 3 Installation Precautions sn i 1 4 RMX 2000 Components 0000 1 5 RMX 2000 Front Panel 0688 ep 1 5 RMX 2000 Rear Panel 0 er 1 7 1 7 Cables Connected to the RTM IP Board ee 1 9 RMX 2000 LEDS nn E 1 10 RMX 2000 Front Panel LEDS ee 1 10 RMX 2000 Rear Panel LEDS se 1 11 Component Replacement nn 1 13 Replacing the CPU CNTL Module pp 1 14 Replacing a Functional MPM Module pp 1 15 Replacing the Power Supply Drawer ee 1 16 Replacing the Fan Drawer ee 1 17 Replacing the RTM IP Board c ccccsseesssesesseneesessensseeeeeeneees 1 18 Tabl
10. owing items appear on the RMX 2000 front panel Table 1 4 RMX 2000 Front Panel LED s Fan Status Green Ci Warning Fan failure Error Problem with power supply ERR Red ON Major system error RDY Green ON CPU board has successfully completed startup Amber ON At least one endpoint is connected to the system OFF Normal Normal C Hard disk is active Flashes Shut down process initiated when pulling the CPU ejector mechanism ON CPU may be removed Polycom RMX 2000 Hardware Guide Table 1 4 RMX 2000 Front Panel LED s Continued PM a ON Major error on board Green ON The board has completed startup successfully ACT Amber ON At least one participant is connected to a conference HS Blue ON The card can be removed safely once the CPU ejector mechanism is activated RMX 2000 Rear Panel LEDs The following items appear on the RMX 2000 rear panel Table 1 5 RMX 2000 Rear Panel LEDs Name LAN LEDs 1 3 LNK Green Lit with active network connection flickers with Packet activity 1 Gb Amber Lit when 1Gb connection online flickers with Packet activity 10 100 SAMC LNK Green Lit with active network LEDs connection flickers with Packet activity 100 Amber Lit when active network is 10 100Mb flickers with Packet activity 1 11 Chapter 1 Hardware Description Table 1 5 RMX 2000 Rear Panel LEDs Continued Name SLOT 1 4 LNK 1 4 Green Lit with active net
11. ribes the requirements your site must meet for safe installation and operation of the system Safety Requirements For your protection please read these safety instructions completely before operating the equipment Look carefully for potential hazards in your work area moist floors ungrounded power cables frayed power cords missing safety grounds and so forth Locate the main circuit breaker within the room Locate the emergency power OFF switch within the room Never assume that power is disconnected from a circuit Use only the power cord supplied with the system The power cord should only be connected to a power outlet that has a protective ground contact Ensure that the power cord is easily accessible from the back of the system at all times Place the equipment in a well ventilated area where the vents are free from obstruction Do not place heavy objects directly on top of the RMX 2000 unit Do not use liquids around your equipment Rack Mount Safety Precautions The following precautions should be followed with regards to rack mount safety Keep the area around the RMX 2000 clean and free of clutter Decide on a suitable location for the equipment rack that will hold the RMX 2000 unit It should be situated in a clean dust free area that is well ventilated Avoid areas where heat electrical noise and electromagnetic fields are generated You will also need it placed near a grounded power outlet Ensure tha
12. s ON however a replacement drawer must be inserted immediately The temperature increase is detected by the system when critical a system shutdown is initiated Slide in the replacement Fan Drawer Push the Fan Drawer firmly into the Backplane making sure it is properly seated in its slot Ensure that the metal ejectors are fully retracted into their housings Tighten the screws on the front panel of the RMX 2000 that secure the Fan Drawer Chapter 1 Hardware Description Replacing the RTM IP Board The RTM IP board on the rear of the RMX 2000 provides connectivity to all the MCU modules Use the following procedure to replace the RTM IP board 1 Ensure that power switch to the RMX 2000 is turned OFF O 2 Unscrew the screws on the rear panel of the RMX 2000 that secure the RTM IP board 3 Use the metal ejectors to pull the RTM IP board out of its slot in the Backplane 4 Carefully slide the RTM IP board out through the rear panel 5 Slide in the replacement RTM IP board 6 Push the RTM IP board firmly into the Backplane making sure it is properly seated in its slots 7 Ensure that the metal ejectors are fully retracted into their housings 8 Tighten the screws on the rear panel of the RMX 2000 that secure the RTM IP board 9 Turn ON the RMX 2000
13. t the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them 1 3 Chapter 1 Hardware Description In a single rack installation stabilizers should be attached to the rack In multiple rack installations the racks should be coupled together Always make sure the rack is stable before extending a component from the rack You should extend only one component at a time extending two or more simultaneously may cause the rack to become unstable Before you install the rails determine the placement of each component in the rack Install the heaviest components on the bottom of the rack first and then work up Allow the power supply units to cool before touching them Always keep the rack s trays and board s closed when not servicing to maintain proper cooling Installation Precautions 1 4 The following precautions should be followed with regards to installation of the RMX 2000 Use a regulating uninterruptable power supply UPS to protect the RMxX 2000 from power surges and voltage spikes to keep your MCU operating in case of a power failure Place the RMX 2000 on a hard flat surface such as a desktop or mount iton 19 rack The airflow of the RMX 2000 is from left to right Be sure that the areas in the left and right side of the system are clear for proper ventilation Polycom RMX 2000 Hardware Guide RMX 2000 Components On the RMX 200
14. terference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manuals may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense Part 68 Network Registration Number This equipment is registered with the FCC in accordance with Part 68 of the FCC Rules This equipment is identified by the FCC registration number If requested the FCC registration Number and REN must be provided to the telephone company Any repairs to this equipment must be carried out by Polycom Inc or our designated agent This stipulation is required by the FCC and applies during and after the warranty period United States Safety Construction Details Unit is intended for RESTRICTED ACCESS LOCATION Unit is to be installed in accordance with the National Electrical Code The branch circuit overcurrent protection shall be rated 20 A for the AC system This equipment has a maximum operating ambient of 40 C the ambient temperature in the rack shall not exceed this temperature To eliminate the risk of battery explosion the battery should not be replaced by an incorrect type Dispose of used batteries according to their instructions
15. work LEDs connection flickers with Packet activity 1Gb 1 4 Amber Lit when 1Gb connection online flickers with Packet activity ShMC LEDs ERR Red ON Major error on RTM board ACT ON Packet flow to and from the MCU chassis Green ON RTM IP board has successfully completed startup Blue OFF Normal Normal Flashes SS shut down process This is activated by light push on the RTM IP board s ejector mechanism ON RTM IP board may be removed Standby LED ON CPU amp System are ina standby OFF mode Polycom RMX 2000 Hardware Guide Component Replacement The RMX 2000 is designed with ease of maintenance in mind Most components are swappable and are accessible directly via the front panel or the rear panel The following components can be replaced when they are faulty CPU CNTL Module Multi Processor Module MPM Board s Power Supply Module Fan Drawer RTM IP Board Warning eS e All maintenance tasks are to be performed by qualified authorized personnel Use only replacement parts supplied by your dealer Follow all procedures Do not skip any steps Before replacing parts To ensure a part needs replacing complete the troubleshooting procedures Identify exactly which part needs replacing Make sure you have the correct replacement part on hand Make sure you are using proper ESD equipment to prevent damage to the system Chapter 1 Hardware Description Replacing the
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