Polaroid P4000 User's Manual
Contents
1. K1 An optional smart card module can have Combination smart card reader SC347 with contact and contactless reader Visible inside the printer includes a USB port on the printer Contactless iCLASS SC205 or HID prox SC202 reader includes a USB port Contact station SC400 Visible inside the printer includes a serial port See illustration on page 2 for printer port locations V23456 NVO P4000C2IATH1USBSC34 Printing e Duplex 2 Magnetic Stripe IAT Hopper H1 Connection USB Smart Card MODEL P4000 SN IMI Config 7 Smart Card Module Magnetic Stripe Module Page 4 Loading cards 1 Open the input hopper cover 2 Remove cards from the original package Tips Handling cards e Cards can stick together Slide or fan cards to separate the edges e Do not touch the surface of cards before printing them Oils on hands will reduce printing quality e Handle cards by the edges or wear gloves e Orient all cards the same way Page 5 3 Place the cards in the input hopper The diagram shows the typical locations for the magnetic stripe and smart card chip 4 Push the input hopper cover closed until it latches Magnetic stripe Smart card chip See nfo Central for current information about cards to use in the printer Page 6 a print ribbon Open the printer cover Remove the ribbon cartridge Remove both used ribbon spools2. Plug in the power supply to power on the printer Cable Guides Hold the data cable securely Security Lock Receptacle Connect the optional security lock to the opening under the ledge of the printer not visible in this drawing Tip Lift the latch to open the printer and see inside Power Receptacle USB Smart Card Port V DB9 Serial Smart Card Port USB Data Port Page 2 Page 3 The inside of the printer Cover Arm Holds the cover and printhead ma cartridge in place ama Printhead Cartridge Applies the image to the a card The label includes Y MC for color or K for monochrome printheads Print Ribbon Cartridge shown with color print ribbon Printer Label Includes the serial number and model information located on the left side of th printer and not visible in this drawing Cleaning roller not visible in this drawing Removes dust and debris from cards Features and options Features and options are identified on the printer label Printers with U printing can print one color monochrome only Printers with C printing are full color or monochrome printing All P4000 ID card printers have a USB connection P4000 ID card printers can include a duplex 2 module A magnetic stripe module can be a three track IAT module It is visible inside the printer P4000 ID card printers can have a 100 card H1 or 200 card H2 Input Hopper The Input Hopper can have a lock
3. Print Ribbon Type Color On Both Sides see Ribbon Type Ribbon Initialization On Duplex Method Print Blocking Pattern Front No blocking Print Blocking Pattern Back No blocking Rotate by 180 Degrees Front Disabled Rotate by 180 Degrees Back Disabled v gt Printing Preferences dialog box for Windows 2000 and Windows XP Page 14 Open the Printer Toolbox The Printer Toolbox icon is located in the lower right corner of the Windows desktop The icon shows the status of communication between the printer and PC See Info Central for details about the icon By default the Printer Toolbox dialog box is displayed If it is not do one of the following to display it Double click the icon Open the Printing Preferences dialog box and use the Printer Toolbox choices Use the Printer Toolbox to Run a cleaning card Change color settings Print a sample card or magnetic stripe test card View the status of communication between the printer and PC Suspend communication when not printing a card Change edge to edge settings Use Advanced Setup to change printing intensity f PCID Driver Printer Toolbox Status Color Settings Edge to Edge gt Printer responding normally The port type is USB The printer type is P4000 Printer Printing Preferences Clean Clean printer Page 15 Test cards Print sample card Print mag stripe card Printer communication Laminate Su
4. from the cartridge if present Handling print ribbon Keep unused ribbon in the original package Don t place ribbon on a dusty or dirty surface dirt could damage the printhead Run a cleaning card and replace the cleaning sleeve at the same time that you load a new print ribbon See Cleaning the printer on page 17 for the steps to follow Load the new roll of print ribbon on the cartridge Put the full spool of ribbon on the supply spindle of the ribbon cartridge Push until the spool clicks onto the spindle Put the empty take up spool on the spindle with the solid black gear Push until the spool clicks onto the spindle Page 7 7 Replace the loaded ribbon cartridge in the printer Make sure both spindles rest in the black supports on the left side of the printer po Make sure the ribbon cartridge handle rests in the NA supports on the right side of the printer Q Make sure to install the full new spool toward the SSF input hopper of the printer 8 Close the printer cover Press down firmly to latch it n Page 8 Page 9 Check the PC connection The printer and PC are connected when the printer is set up Before beginning card processing make sure the connection is complete The USB data cable should be connected to a USB port on the PC and to the USB data port on the printer Power Cable The printer can be connected in these other ways ee e Through a direct
5. heavily powdered dirty or bowed curved Consider buying a different brand of cards or clean the printer more often to use the cards e The printer rollers might be dirty See Info Central for steps to clean the printer rollers 4 The ribbon has broken Trim the end of the broken ribbon evenly If ribbon on the take up spool is not wound firmly or is uneven remove it Tape the end of the ribbon onto the same take up spool making the edges of the ribbon and spool even Ifthe ribbon breaks repeatedly settings might not be correct for the card design and ribbon See Setup in Info Central What is the problem 5 The printer does not respond when printing a card or when clicking Resume on the Printer Toolbox The printer cover will not close Try this Make sure the printer is plugged in See Power on the printer on page 10 for more information Make sure the printer is connected to the computer If the Status Light on the printer is blinking amber yellow press the Ready button Power the printer off and on disconnect the power cord from the side of the printer and then connect it again to see if communication resumes See Info Central for more detailed communication troubleshooting information Make sure no extra items are inside the printer Make sure the print ribbon cartridge is installed correctly See Loading print ribbon on page 7 If you installed or bumped the printhead cartridge make
6. starting The light displays colors while the printer initializes Steady Green The printer is ready and waiting to print cards Blinking Green The printer is busy such as when printing cards or initializing Steady Amber The printer is paused without an error or is initializing Status Light Description Meaning Blinking Amber The printer has an error Check the following See the PC for a message e If you used the Power on Ready sequence to print a test card check the printer for problems e If you changed the printer name power the PC off and on Steady Red The printer has a condition that requires service or the printer did not power on correctly To attempt to correct the condition power the printer off and on before calling for service Off The printer power is off Page 12 Page 13 Opening Printing Preferences Begin with the printer connected to the PC and powered on so values are saved correctly Printers and Faxes TDHS GAR Edt View Favorites Tools Help Open 7 are Printing a Pause Printing 1 Choose Start from the Windows task bar 2 Choose Settings and then Printers and Faxes The Printers and Faxes window opens Sharing Use Printer Offline amp PCI Driver Printing Preferences PE Add Printer Lapud Pope uspe Server Properties Set Up Faxing 3 Click once on the PCID Driver
7. 4 Polaroid P4000 Printer Guide 566372 002 Rev B Information resources for the P4000 ID card printer Installation To install one printer to a PC using a USB cable see the Installation Map shipped at the top of the printer carton For detailed installation information or for special situations such as network installation see e Guide InfoCent chm on the driver CD ROM Message Help If you see a message click Help on the message box Help topics are short and to the point Printer Guide This Printer Guide contains operating information for the printer and driver 9 Polaroid Info Central For in depth information about using the printer install Info Central on a Windows PC then click the icon on the a desktop Insert the PCID Driver CD ROM and choose User Information to install nfo Central FAOs The Support and Service area at www polaroid id com provides a FAQs Frequently Asked Questions area where you can search for information about a problem you experience Dealer For help with guestions not addressed by other P4000 ID card printer information contact the reseller you purchased your product from for technical support If your reseller is not available or cannot assist you please contact Polaroid Commercial ID Systems at 1 866 484 0611 Please make sure you have the serial number of the printer available at the time of your call Customer Contact Polaroid Commercial ID Systems at 1 86
8. 6 484 0611 Please make sure your have the serial Care number of the printer available at the time of your call Contents About the printer 1 Loading cards 5 Loading print ribbon 7 Check the PC connection 9 Power on the printer 10 Status Kont sana kleni r aje eta 11 Opening Printing Preferences 13 Open the Printer Toolbox 15 Cleaning the printer 17 Printer supplies 19 Getting the most out of your printer 21 Troubleshooting 23 Site requirements 25 Legal Notices FCC Inside back cover 539335 401 Rev A Page iii Page 1 About the printer The outside of the printer Duplex Module Optional module at the back of the printer Printer Cover Latch Lift the latch to open the printer cover Input Hopper Open the cover to load blank cards Output Hopper Remove completed cards Ready button Push to pause or resume the printer The status light helps you understand printer operation See Status light on page 11 for details Ports are located on the left side of the printer USB Data Port Connect the data cable to the printer ALL printers have this port Manual Advance Knob Use to move a card in the printer or to turn rollers Power Receptacle
9. fo Central for more cleaning information Page 18 Page 19 Printer supplies Ribbon kits and cleaning supplies are available for the P4000 ID card printer Ribbon kits contain a roll of print ribbon a cleaning card and a replaceable cleaning sleeve For best results run a cleaning card and replace the cleaning sleeve each time you change the print ribbon Color print ribbon Color print ribbon for the P4000 ID card printer is available as follows e YMCKT Color Ribbon Kit part number 3 0104 prints up to 250 images e YMCKT Color Ribbon Kit part number 3 0100 prints up to 500 images e YMCKT KT Color Ribbon Kit part number 3 4102 prints up to 300 images for duplex printing Color print ribbons are designed for full color card printing The ribbons use the following color panels Y yellow M magenta C cyan blue K black and T topcoat clear Monochrome and Topcoat ribbon Ribbon with alternating Black K and Topcoat T panels is available as part of the KT Ribbon Kit part number 3 0150 which prints up to 1000 images Monochrome print ribbon Several colors of monochrome single color print ribbon are available for the P4000 ID card printer A roll of ribbon prints 1500 or more images The Ribbon Saver feature is enabled by Polaroid certified monochrome ribbons Ribbon Saver increases the number of cards printed with each roll of ribbon Available monochrome colors include Color Part number Color Part number Black 3 0200 S
10. ilver 3 0208 Black HQ 3 4200 Gold 3 4206 Dark Blue 3 0202 Metallic Silver 3 4204 White 3 0204 Metallic Gold 3 4208 Red 3 0206 Scratch off 3 0210 Green 3 4202 Metallic Holo Fleck 3 4210 Cleaning supplies In addition to the cleaning supplies included in the ribbon kit it is recommended that you order additional cleaning supplies to have on hand to address unusual situations e A package of 5 replaceable cleaning sleeves is available The part number is 3 1002 e A package of 10 cleaning cards is available The part number is 3 1001 See nfo Central for complete information about supplies and replacement parts for the P4000 ID card printer Page 20 Getting the most out of your printer To get the best quality cards and to maintain printer performance follow these tips for success Use the best quality cards available with a smooth glossy PVC surface and print them only once Make sure options such as a signature panel or a magnetic stripe are high quality Match the card design and the supplies you use to obtain the results you want Edge to edge printing requires high quality cards and can require fine tuning the printer using the PCID Driver and the card design using ID Card Maker version 5 0 or greater Locate bar codes at least 0 25 inches from other printing and from the edge of the card Make sure the color used to print the bar code works in your bar code readers Do not print closer than 0 1 inch fro
11. lity Regulatory compliance This product conforms to FCC and regulatory requirements as specified in North America Europe and Asia See Info Central for detailed regulatory compliance information Trademark acknowledgments Trademark service mark and copyright acknowledgments are listed in Info Central Proprietary Notice All drawings and information herein are the property of the copyright owner The design and information contained in these materials is protected by US and international copyright law 4 Polaroid 4650 Executive Boulevard Fort Wayne Indiana 46808 Toll free 866 484 0611 www polaroid id com Dealer information Polaroid TM Polaroid and pixel design January 2006 566372 002 Rev B
12. m a signature panel magnetic stripe or smart card chip Obtain information from your card manufacturer about card features and placing design elements on the card Do not apply topcoat over a magnetic stripe signature panel or smart card chip Avoid placing an image or important data on the other side of the card from a magnetic stripe smart card chip or signature panel Page 21 Follow instructions carefully when replacing supplies correcting problems cleaning the printer and replacing parts Use cables that meet specifications and connect them correctly Keep cards and supplies on hand and store them safely Keep the printer clean and keep the area around the printer clean See Info Central for detailed information about Setting up the printer for the card design Making cards Changing printer settings Troubleshooting Supplies and parts and specifications for them Page 22 Page 23 Troubleshooting What is the problem Try this 1 A message appears on the PC e Click the Help button on the message box to see possible causes and the solution for each cause See the Related Topics to fix the problem 2 The printed cards do not look the If you moved the ribbon while the printer was powered off print way that was intended another card If the problem persists see nfo Central for detailed information about solving card appearance problems 3 Cards jam often e The brand of cards might be
13. network connection where the printer is connected to a network using a print server such as a zi an HP Jetdirect 175x and the PC is connected to p the same network USB Data Cable M e Asa shared printer where the printer is connected to another PC on the network and the user s PC is connected to the network See Info Central for more information about connecting the printer Power on the printer Plug in the printer to power it on The printer does not have a power switch 1 2 3 4 Make sure the power supply cord connects to the printer power receptacle 1 Connect the power cord to the power supply 2 Connect the power cord to the power outlet 3 The printer powers on and initializes Tips for printer power Wait while the printer initializes The printer status light displays steady green when the printer is ready to print cards See Status light on page 11 for details Follow the guidelines for your organization about when to power the printer on and off Page 10 Status light Page 11 The front of the printer has a light that provides information about the current state of the printer At startup the status light displays steady amber for several seconds a red amber green sequence and then blinking green for several seconds When the printer is ready to print the status light is steady green Status Light Description Meaning Red Amber Green oce The printer is
14. printer icon to select it ba Prun The driver must be installed for the printer icon to Create Shortcut O Landicspe be present Delete or Rename Ohera PCID Driver is the default name of the printer Properties ene a Close From the menu bar choose File and choose Printing Preferences and then click the Advanced button It might take a few moments for the dialog box to appear om Teele er rele Printing Preferences dialog box for Windows 2000 and Windows XP 5 View settings or change settings Make sure that driver settings match printer features and supplies used The Print Ribbon Type setting is read from the printer and cannot be changed for most connection types If you change the card design review and update all settings for the new card design Use the default settings of Spool printing so program finishes printing faster and Enable bi directional support To open the Printer Toolbox choose Open Printer Toolbox 6 Choose OK to save and close or choose Cancel to close without saving changes See nfo Central for detailed setup information including information about settings for card features PCID Driver Advanced O is PCID Driver Advanced Document Settings 2g Paper Output CR80 2 13x3 38in V Copy Count 1 Copy ila Document Options A Printer Features Printer Toolbox No action Printer Type P3000 Always auto detect ribbon type
15. see Open the Printer Toolbox on page 15 6 Click the Clean Printer button A prompt to insert the cleaning card appears 7 Open the cleaning card package and remove the cleaning card Z di 5 a2 gt O i Insert the cleaning card into the input hopper just past the roller Click OK on the message box The printer moves the card through the printer several times and ejects the card Wait a few minutes to allow the rollers to dry Fae PEIN Driver Printer Toolbox Mrenez met Page 17 10 Slide the used cleaning sleeve off the spindle 11 Discard the used cleaning card and used sleeve 12 Place a new cleaning sleeve on the spindle 1 13 Remove the protective cover from the sleeve 2 14 Insert the cleaning roller with a new cleaning sleeve into the 15 Replace the ribbon cartridge close the printer cover load cards Cleaning tips printer 3 and resume printing Use the cleaning card as soon as you open the package The cleaning solution on the card evaporates after a few minutes Some card features such as signature panels and magnetic stripes can require more frequent cleaning of the printer Printing with a monochrome print ribbon requires more frequent a anpe cleaning Clean printer rollers regularly such as every time you change the ribbon If you use adhesive backed cards use a cleaning card after every 100 cards The printer might also need additional cleaning See In
16. spend Driver Version 7 3 Printer Firmware Version 5 67 Display the Printer Toolbox when the PC starts Close when the printer is unplugged The Printer Toolbox displays The current state of communication between the driver and printer e Message text if there are any messages e The current port mode which can be USB Shared Mode or Directly Networked The printer type The driver and printer firmware version numbers Communication automatically resumes when you print a card or when you open the Properties or Printing Preferences dialog box Buttons on the Printer Toolbox are not available grayed when a card is ready to print or is printing when there is a message or when the printer is powered off Wait until printing is done before printing a sample card running a cleaning card or using advanced setup Some buttons do not apply to this printer and are always gray See Info Central for information about using the Printer Toolbox Page 16 Cleaning the printer Run a cleaning card and change the cleaning sleeve when changing the print ribbon Make sure that all cards sent to the printer have completed printing before cleaning Clean Printer Button 1 Open the printer cover and remove the ribbon cartridge Remove the cleaning roller Open the input hopper cover Remove unprinted cards from the input hopper a BR OO N Open the Printer Toolbox if needed
17. sure it is installed correctly See Production in Info Central Push down firmly on the front edge of the cover to latch it Page 24 Site requirements Operating environment e Relative humidity 20 to 80 non condensing e Temperature 60 F to 95 F 15 C to 35 C Electrical requirements The external power supply is rated at 100 240 VAC 50 60 Hz 1 8 amp It adjusts to any power within this range e Single phase 3 wire grounded receptacle only Physical requirements The printer weighs less than 11 5 pounds 5 3 kg The weight depends on the supplies and options installed e The 100 card input hopper is 9 5 inches 241 mm high and the 200 card hopper is 11 9 inches 302 mm high e The clearances required are 1 inch 25 mm at the back 2 inches 51 mm on the left side and 10 5 inches 267 mm above the printer latch to open the cover Do not use the printer in a dirty environment Do not use the printer in a closed compartment Do not block air flow around the printer Page 25 i Gimm Z 7g e p 188mm 10 5 267mm for cover Legal Notices FCC Please note and heed the WARNING and CAUTION labels that have been placed on the equipment for your safety Please do not attempt to operate or repair this equipment without adequate training Liability statement This product has been built to the high standards of Polaroid ID Card Systems See Info Central for the statement of liabi
Download Pdf Manuals
Related Search