Plustek All in One Printer 820 User's Manual
Contents
1. After following the installation instructions my computer cannot find the scanner Your software may have not been successfully installed Please insert the CD ROM and reinstall the scanner software Follow the on screen instructions carefully when installing the software Some aspect of your computer system does not support USB Download and execute the file USBREADY EXE at http www usb org fag html to determine the level of your computer s USB support USB is not enabled in your BIOS settings Enable the USB controller in your BIOS settings This is typically done by pressing a key usually lt del gt lt F1 gt or lt F10 gt during startup In the BIOS Settings screen that appears find the option for USB and enable it Exit and Save the changes you made Your computer is rebooted automatically Please consult your computer vendor before attempting to do this change The USB controller was improperly installed on your computer To reinstall the USB controller click on the Start button choose Settings and select Control Panel In the window that opens double click on the Add New Hardware icon Carefully follow the instructions that appear on your screen The scanned image looks grainy on the screen Your video mode is not set to show more than 256 colors We recommend that you set your video mode to 16 bits per pixel 65536 colors or higher Please consult your video card computer or Windows documentation to change the2. 3 Press the BCR button on the scanner The scanning starts immediately 4 Follow the on screen instructions to insert another business card until you have scanned all 5 When the scan completes the scanned images will be sent to Cardiris program Single scan by different settings If you would like to scan business cards with individual settings follow the steps below me 1 Click on the Smart Touch icon located on the Windows system tray From the menu that pops up point to BCR Button Link and then click Single Scan da dd ja ei iv SCAN Button Link gt w Single Scan gt BCR Button Link gt Continuous Scan 15 2 To change the scanning settings click on the Smart Touch icon BB again and then click Properties from the menu that pops up Make desired adjustments within the Smart Touch Setting window that opens and then click Close button E Changes you make in the Smart Touch window are automatically saved every time you click Close to close the Attention Smart Touch window 3 Insert the business card face up into the scanner Align the paper to the arrow sign on the left of the scanner 4 Press the BCR button on the scanner The scanning starts immediately 5 When the scan completes the scanned image is sent to Cardiris program 6 If you have more business cards to scan repeat Step 2 5 until you have scanned all Changing Button Settings Default button settings are optimized f
3. MB Free Hard Disk Space 300 MB Recommended USB Port Microsoft Windows XP 98 Me and 2000 Professional NOTE Windows NT 4 0 does not support Universal Serial Bus USB connectivity Higher requirements might be needed when scanning or editing a large quantity of image data The system requirements here are only a guideline as in general the better the computer motherboard processor hard disk RAM video graphic card the better the results 2 Video card that supports 16 bit color or greater Box Contents 1 Scanner USB Cable Quick Guide Scanner Setup Application CD ROM Calibration Sheet Cleaning paper MI Ge HIL e aM Travel Pouch The Scanner s Features Save the box and packing materials in case you need to transport this scanner in the future 3 1 USB port It connects the scanner to a USB port on your computer by the included USB cable 2 Page feed slot Feed the document into the scanner from this direction You can feel the document being grabbed by the scanner 3 Alignment arrow Always align the edges of your documents to this arrow sign 4 SCAN button Press this button to start scanning and save the images into your computer 5 BCR button Press this button to start scanning for business card reading within Cardiris program 6 LED indicator It indicates the scanner s current status Product I nformation Please fill in the following information for your
4. Plustek s Web Site 2 By printing out and faxing a completed registration card to Plustek s customer service center 3 By printing out and mailing the registration card directly to the Plustek office nearest you See the last page of this users guide for a complete list of Plustek offices worldwide As a registered customer you will receive customer support new product information and software upgrades Thank you for choosing us as your scanner supplier We hope you will continue to turn to us for additional quality products as your computing needs and interests grow How to Use This Guide This User s Guide provides instructions and illustrations on how to install and operate your scanner This guide assumes the user is familiar with Microsoft Windows XP 98 Me and 2000 Professional If this is not the case we suggest you learn more about Microsoft Windows by referring to your Microsoft Windows manual before using your scanner The Introduction section of this manual describes the box contents and minimum computer requirements to use this scanner Before you start installing your scanner check the box contents to make sure all parts are included If any items are damaged or missing please contact the vendor where you purchased your scanner or our customer service directly Chapter describes how to install scanner s software and connect the scanner to your computer Note The scanner connects to your computer through t
5. Smart Touch also includes BCR function which allows you to set scanning attributes for the business cards you are to scan to Cardiris software Please refer to the Smart Touch Setting on line Help accessible by clicking on the Smart Touch cont located near the clock icon on the Windows system tray and choosing Help for more information about these functions 11 Using the Scanner Buttons Your scanner is equipped with two function buttons designed to make your scanning experience more convenient and efficient With simply one touch of the button you can scan to Presto ImageFolio or Cardiris program 1 SCAN Button 2 BCR Button A To use the buttons ensure you have installed the relevant software e g Newsoft Presto ImageFolio is required for using the SCAN Attention function beforehand Scan Button The SCAN button enables you to conveniently scan documents or images save them automatically to the destination folder and send them to the NewSoft Presto ImageFolio program to perform other image editing tasks Calibrate Clean Properties v Single Scan SCAN Button Link gt Continuous Scan BCR Button Link gt w Enable Warning Help About Exit Continuous scans by the same settings If you have more than one similar document or image to scan follow the steps below 12 mf Click on the Smart Touch icon located on the Windows system tray From the menu that pops up point to SCAN Button Li
6. good in my computer but it looks dark in the recipient computer The Monitor gamma settings should be approximately the same in your and the recipient computer A Disk is full error is displayed when click on the scan button Your computer is running low in resources Your computer hard disk drive does not have enough space to process the image This may be because you are scanning at too high of a resolution Obtain a larger hard disk or rescan at a lower resolution A Disk I O error message is displayed This error is caused if the hard disk drive does not have enough space available to process the image Make some space available in the hard disk drive by deleting any programs or files that you do not need Your hard disk drive might be heavily fragmented or it might contain some bad sectors Run the Scan Disk utility that came with your Windows computer Please consult your computer documentation or the Windows help files on how to run the Scan Disk Utility The error Scanner not Found that is displayed The USB cables are not connected properly Make sure that the cables are connected tightly and to the proper port The USB cable might be too long Please use the USB cable that comes with your scanner The scanner s power cord is not connected properly 23 Solution 3 Symptom Cause 1 Solution 1 Solution 2 Cause 2 Symptom Cause Solution Make sure that the AC adapter is connected to an ou
7. the scanner 4 Press the SCAN button on the scanner The scanning starts immediately 5 When the scan completes the scanned image appears in the Presto ImageFolio program that opens ready for you to perform other image editing tasks 6 If you have more documents or images to scan repeat Step 2 5 until you have scanned all BCR Button The BCR button enables you to conveniently scan business cards and send them to Cardiris program Cardiris can index the scanned images into business cards album recognize and convert respective personal information contained in the scanned images into an address database for your further management For more information about Cardiris please refer to its on line help Calibrate Clean Properties SCAN Button Link gt Single Scan BCR Button Link gt w Continuous Scan w Enable Warning Help About Exit 3 14 Continuous scans by the same settings If you have more than one business card with similar card style to scan for example those business cards are from the same country you can follow the steps below mf 1 Click on the Smart Touch icon located on the Windows system tray From the menu that pops up point to BCR Button Link and then click Continuous Scan AAi OULLUII LIN F Single Scan BCR Button Link gt Ween lela v Enable Warning 2 Insert the business card face up into the scanner Align the paper to the arrow sign on the left of the scanner
8. video mode The scanner scans very slow You are running other applications in the background Close all the other applications that are running in the background Please consult your computer manual on how to modify your BIOS CMOS settings 21 Cause 2 Solution 2 Symptom Solution Symptom Solution Symptom Cause 1 Solution 1 Cause 2 Solution 2 Cause 3 Solution 3 Cause 4 Solution 4 Symptom Cause Solution Symptom Causel Solution 1 You are scanning at a high resolution DPI Reduce the resolution The scanner is not in the list of supported scanners in other commercial software Select TWAIN as the scanner Unable to scan from other software other than the one that came with the scanner Enter the Scanner Setup within the program Select TWAIN and you will see your scanner listed Unable to save to a floppy diskette The floppy disk might be write protected Move the write protection tab located in the back of the diskette to the closed position Your disk might not be formatted Format the diskette There is not enough space available in the disk to save the document Delete any files that you do not need from the floppy disk You might be scanning your document at a high resolution Documents scanned using higher resolution modes will take a considerable amount of disk space Reduce the resolution The image looks good in the software that
9. 11 Using the Scanner Buttons eee lari 12 SCAN BUNON iit a ith ia l MDD 12 110750 gt 01 TO GPD TTT 14 Changing Button Settings ap ornina ste aes ee dle 16 Stat s 1170 112 179 rare iene 16 SCANNerconneclonizza Zanato cence reina 17 Maintenance iaia 18 Calibrating the Scanner iiteraria irii ia iiie iii iei 18 Cleaning the Scanner saoiri io pere Lei nieni iaaea KMA iandae a aaa ieai aas 19 Usage amp Malnienaneestpsiesonee deine aiar 19 APPENDI X A TROUBLESHOOTI NG 11 11 1 022 rsrrriree iis iii 21 Scanning Problems natia iaia ee alieni hi 21 Common How to Questions israel 24 APPENDIX B SPECIFICATI ONS 201 0000000 ares eressero aree iii 26 APPENDIX C CUSTOMER SERVI CE AND WARRANTY nen 0020 resine care ieri 27 statement of Limited Warrants ao ini 27 FCC Radio Frequency StateMent ii 28 CONTACTING PLUSTEK 1 22xs 12x2s22sasasass ss ana nananana iaia iaia 30 I ntroduction Welcome to the world of Plustek scanners the ultimate in computer imaging Your new scanner will improve the professionalism of your day to day computing tasks by allowing you to input images and electronic text into your computer system Like all of our products your new scanner is thoroughly tested and backed by our reputation for unsurpassed dependability and customer satisfaction Please remember to register your scanner Registration may be completed in one of three ways 1 By registering online via
10. AC power adaptor is required Power Consumption Operation 2 5 watts maximum Idle 0 7 watts EMI FCC Class B Hardware specifications may change at any time without prior notice 26 Appendix C Customer Service and Warran If you encounter problems with your scanner please review the installation instructions and troubleshooting suggestions contained in this guide For further assistance call our customer support phone number listed on the last page of this guide One of our representatives will be happy to assist you from Monday through Friday in office working hours as shown below Europe 9 00 a m 5 30 p m CET Other Countries or Areas 9 00 a m 6 00 p m Taiwan Time To avoid delays please have the following information available before calling Scanner name and model number Scanner serial number Located at the bottom of the scanner A detailed description of the problem Your computer manufacturer and its model number The speed of your CPU Pentium 133 etc Your current operating system and BIOS optional Name of software package s version or release number and manufacturer of the software m Other USB devices installed Statement of Limited Warranty This Statement of Limited Warranty applies only to the options you originally purchase for your use and not for resale from an authorized reseller The manufacturer warranty includes all parts and lab
11. HIS LIMITED WARRANTY REPLACES ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABLITY AND FITNESS FOR A PARTICULAR PURPOSE HOWEVER SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IF THESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO OTHER WARRANTIES APPLY AFTER THAT PERIOD Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply Under no circumstances are we liable for any of the following 1 Third party claims against you for losses or damages 2 Loss of or damage to your records or data or 3 Economic consequential damages including lost profits or savings or incidental damages even if we are informed of their possibility Some jurisdictions do not allow the exclusion or limitations of incidental or consequential damages so the above limitation or exclusion may not apply to you This Limited Warranty gives you specific legal rights and you may also have other rights that vary from jurisdiction to jurisdiction FCC Radio Frequency Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radi
12. Scanner User s Guide OptiCard 820 ne A A Y Installation v Usage 8 Maintenance v Troubleshooting All trademarks and brand names mentioned in this publication are property of their respective owners 2004 All rights are reserved No portion of this document may be reproduced without permission The screen shots in this guide were made with Windows 2000 If you are using Windows 98 Me or XP your screens will look somewhat different but function the same Table of Contents IINTRODUGITFON iaia 1 How to Use This Guides RN aa 1 Genventions 0f VIS AHAB une 2 A Note about CONS aaa 2 System Requirements isernia 2 Box COntenis ip diari AA 3 Ths Scanners FeatureSapsrie lele a 3 Product Information anne E E 4 CHAPTER INSTALLING THE SCANNER 1 112r0s0s00s arrese sanare nerina 5 Software Installation Requirements ii 5 Hardware Reguiremenis rate adito edili 5 Installing and Setting up the Scanner i 6 Step 1 Connecting the Scanner to Your Computer i 6 Step 2 Installing the Software iii 6 Step 3 Testing the Scanner s i usi allea 8 Software Setup Troubleshooting ii 9 Instaling Addilonal Sofware sa area laura 9 Scanner Setup After Windows XP Upgrade 9 CHAPTER Il USAGE AND MAINTENANCE 1 11 1 10000 srrsiir ieri 11 Operating the Scanner li aerea
13. ate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna 28 Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that which the receiver is connected Shielded interconnect cables and shielded power cord which are supplied with this equipment must be employed with this equipment to ensure compliance with the pertinent RF emission limits governing this device Consult the dealer or an experienced radio TV technician for help if the conditions persist Changes or modifications not expressly approved by the manufacturer or authorized service center could void the user s authority to operate this equipment 29 Contacting Plustek Plustek Technology GmbH Gutenbergring 38 22848 Norderstedt Germany Tel 49 0 40 523 03 130 Fax 49 0 40 523 03 500 E mail support Oplustek de Website www plustek de Plustek Inc 13F 1 No 3 Building F Yuan Qu St Taipei Taiwan Tel 886 2 2655 7866 Fax 886 2 2655 7833 Website www plustek com 30
14. came with the scanner but it does not look good when export the image to another program Different imaging programs use different Monitor Gamma settings Change the Monitor Gamma settings in either of the programs so that they match Please consult the help files for each program to find out how to adjust the Monitor Gamma The image looks good in the screen but is very dark when printed The Monitor Gamma Settings or the scanner brightness settings are not set properly 1 Change the Monitor Gamma to a value between 1 0 and 1 5 Please consult your help file for information on how to adjust the Monitor Gamma 2 Adjust the brightness control in the TWAIN window before scanning 22 Cause2 Solution 2 Symptom Cause Solution Cause 2 Solution 2 Symptom Solution Symptom Cause Solution Symptom Cause 1 Solution 1 Cause 2 Solution 2 Symptom Cause 1 Solution 1 Cause 2 Solution 2 Cause 3 The printer brightness setting is not set properly Adjust the brightness in the printer Some printers allow you to change the brightness settings Please consult your printer documentation The scanned image takes too long to be sent with an email message The image was scanned at a high resolution or is physically large Scan at a lower resolution DPI The Internet might be congested Try sending the message at a later time The image that sent through email looks
15. computer If the Windows system starts and detects the scanner unconnected the following message will appear to remind you Smart Touch xj Program was unable to find your scanner Please check and enswe all cables are properly connected as described in the Quick Guide You can see the following icon indicating no cable connection displayed in the system tray TT Do not show this message again If you prefer not to see this reminder message again you may m Check the box of Do not show this message again within this message window and then click OK button 17 m Click on the Smart Touch icon E located on the Windows system tray Uncheck Enable Warning from the menu that pops up Click the No button in the message box that appears A If you would like to be prompted with this message again you may click on the Smart Touch icon and check Attention Enable Warning from the menu that pops up Click the Yes button in the message box that appears Maintenance Calibrating the Scanner Calibrate the scanner if colors appear in areas that should be white or colors of the scanned image and the original vary a lot This allows you to adjust and compensate for variations which can occur in the optical component over time by its nature The following describes how to calibrate the scanner 1 Insert the special calibration sheet face up into the page feed slot of the scanner A Plea
16. ges from the scanner 2 By pressing either of the two action buttons on the scanner You may configure the button settings individually to your personal needs within the Smart Touch program that is automatically installed as your scanner software Your scanner needs to be driven by some type of software program Since all documents or images whether text or pictures that are acquired from the scanner are treated by your computer as images most scanning will probably be done from an image editing program where you can view edit save and output the scanned images An image editing program has been bundled with your scanner on the included Setup Application CD ROM It will allow you to alter and correct any scanned images by using a variety of filters tools and effects What about scanning business cards and managing them in a more convenient way This is the role of BCR function which can scan various business cards to Cardiris software Cardiris can index the scanned images into business cards album recognize and convert respective personal information contained in the scanned images into an address database for your further management If you wish to use the scanner in this way you should install the Cardiris software that is included in the Setup Application CD ROM Smart Touch is a program that allows you to conveniently scan images and text without the need to work directly within any image editing application i e Presto ImageFolio
17. he Universal Serial Bus USB If your computer does not support USB technology you will need to purchase a USB interface card to add USB capabilities to your computer or buy and install USB connectors if your motherboard has USB capabilities This guide assumes that your computer is USB ready and has a free USB port Chapter Il describes how to use maintain and clean your scanner Appendix A contains technical support information that can help you solve simple problems Before calling for help please read through Appendix A Troubleshooting Appendix B contains the Specifications of the scanner you purchased Appendix C contains our limited warranty agreement and FCC statement concerning the product Conventions of This Guide Bold Important note or first use of an important term in a chapter XXX Represents commands or contents on your computer screen A Note about I cons This guide uses the following icons to point out information that deserves special attention Danger A procedure that must be followed carefully to AD prevent injury or accidents Danger Caution Information that if not followed may result in W data loss or damage to the product Caution Pay Special Attention Instructions that are important to Q remember and may prevent mistakes Attention System Requirements Windows Intel Compatible Personal Computer Pentium CPU or above CD ROM Drive 64 MB RAM 128 MB Recommended 250
18. layed when you turn the computer on and when Windows starts 3 The USB hub is not included with the scanner If using a hub you are recommended to use a hub with its own external power adapter 2 For Windows 98 amp 2000 a Click on the Next button when the Add New Hardware Wizard window is displayed Select Search For The Best Driver For Your Device Recommended and click on the Next button The next window will ask you where to search to find the drive Select CD ROM drive and deselect Floppy disk drives if it is checked Insert the Setup Application CD ROM included with your scanner into your CD ROM drive and then click on the Next button Click on the Next button in the window that appears Afterwards for Windows 98 users please skip to Step 4 Windows 2000 users During the process of the installation a message Digital Signature required might be prompted Please ignore it and click on Yes to continue the installation without any misgiving at your scanner functioning Afterwards please skip to Step 4 3 For Windows XP amp Me a b C Insert the Setup Application CD ROM included with your scanner into your CD ROM drive Select Install The Software Automatically Recommended and click on the Next button Click on the Next button in the window that appears 4 When the system completes the installation click on the Finish button 5 Fo
19. llow the on screen instructions to install all software that your new USB scanner requires 6 After the software is installed close all open applications and click on the Finish button to restart your computer 7 After the computer is restarted you will be prompted to perform the scanner 7 calibration 8 Insert the special calibration sheet included with the scanner face up into the page feed of the scanner 9 Follow the on screen instructions to complete the scanner calibration Note The buttons on the scanner are designed to work with bundled software To make those buttons work properly you need to install NewSoft Presto ImageFolio and Cardiris software in the CD ROM to your system A If the scanner installation is not started and displayed automatically on the screen click START select Run and type in d setup where d Attention is the drive letter assigned to the CD ROM drive of your computer Step 3 Testing the Scanner The following test procedure checks to see if the scanner is properly functioning with your computer and the scanning software Before testing your scanner double check to make sure that all connections are securely fastened To properly test your scanner please perform the following steps 1 Insert the document or image face up into the scanner Align the paper to the arrow sign on the left of the scanner Sin 2 Press the SCAN button on the scanner The scanning star
20. nk and then click Continuous Scan Properties Single Scan SCAN Button Link gt Continuous Scan BCR Button Link gt Enable Warning Insert the document or image face up into the scanner Align the paper to the arrow sign on the left of the scanner Press the SCAN button on the scanner The scanning starts immediately Follow the on screen instructions to insert another document or image until you have scanned all When the scan completes the scanned images appear in the Presto ImageFolio program that opens ready for you to perform other image editing tasks Single scan by different settings If you would like to scan documents or images with individual settings follow the steps below 1 mee Click on the Smart Touch icon located on the Windows system tray From the menu that pops up point to SCAN Button Link and then click Single Scan Properties Single Scan X SCAN Button Link gt Continuous Scan f 2 To change the scanning settings click on the Smart Touch icon BP again and then click Properties from the menu that pops up Make desired adjustments within the Smart Touch Setting window that opens and then click Close button 13 A Changes you make in the Smart Touch window are automatically saved every time you click Close to close the Attention Smart Touch window 3 Insert the document or image face up into the scanner Align the paper to the arrow sign on the left of
21. nto my word processor 1 Find out what formats are supported by your word processor 2 Write the name and the location of the file before you save it 3 Save in a format supported by your word processor 4 Depending on your word processor select Insert or Import from your menu then select Image or Picture 24 Symptom Solution Consult your Word Processor documentation for more information on how to import images How do send a scanned image using my email program Save your scanned image in a format that is supported by your email program JPG GIF or PNG are recommended Once your picture is saved consult the documentation of your email program on how to attach a file to a message 25 Appendix B Specifications Plustek OptiCard 820 Physical 174 5mm x 60 5mm x 38 5 mm dimensions Weight 194g Taa 10 C to 40 C 50 F to 104 F Temperature Maximum 105 mm x 148 mm 4 13 x 5 83 Scan Area Minimum 33mm x 43 mm Scan Method Single Pass Color Input 48 it Output 24 48 bit Scan Modes Grayscale Input 16 bit Output 8 16 bit Black amp White 1 bit Resolution Optical 600 dpi 1200dpi software interpolated Scanning Reflective color or black and white originals Materials Paper Thickness from 0 08 mm to 0 9 mm Protocols TWAIN Compliant Connection USB 2 0 Light Source Three color RGB LEDs Power Requirement Powered through USB port No
22. oftware to be used with your scanner please make sure that it conforms to the TWAIN standard Scanner Setup After Windows XP Upgrade If you plan to upgrade your operating system from Windows 98 or Me to Windows XP after having installed the scanner software please follow the instructions below 1 Unplug the scanner s USB cable from the rear of the computer 2 From the Windows START menu click on Programs and then Plustek OptiCard 820 In the pop up menu that opens click on Uninstall Plustek OptiCard 820 Follow the on screen instructions to remove all the scanner software 3 After uninstallation completes close all open applications and click the Finish button to restart your computer Start installing your Windows XP upgrade software by following Microsoft s related procedures When the Windows XP upgrade is done re install the scanner s hardware and software Refer to the scanner setup quick guide for details 10 Chapter II Usage and Maintenance Operating the Scanner Your scanner accepts documents as small as business cards and as large as 4 x6 photographs However some software programs have limitations as to the information they can handle The capacity of the computer s memory and free space on your hard drive can also limit the physical size of the document that you scan There are two different ways to operate the scanner 1 From within an image editing program that can acguire ima
23. or and is not valid without the receipt of original purchase To obtain warranty service you may contact the authorized dealer or distributor or visit our website to check out the available service information or send a request via E mail for further help If you transfer this product to another user warranty service is available to that user for the remainder of the warranty period You should give your proof of purchase and this statement to that user We warrant that this machine will be in good working order and will conform to its functional descriptions in the documentation provided Upon provision of proof of purchase replacement parts assume the remaining warranty of the parts they replace Before presenting this product for warranty service you must remove all programmes data and removable storage media Products returned without guides and software will be replaced without guides and software 27 This Limited Warranty service does not provide for carry in exchange when the problem results from accident disaster vandalism misuse abuse unsuitable environment programme modification another machine or non vendor modification for this product If this product is an optional feature this Limited Warranty applies only when the feature is used in a machine for which it was designed If you have any questions about your Limited Warranty contact the approved retailer from whom you bought the product or the manufacturer T
24. or most frequently scanning jobs such as size mode resolution You may however change the settings to tailor your every scan by accessing the Smart Touch Setting program Please refer to the Smart Touch on line Help accessible by clicking on the Smart Touch icon located near the clock icon on the Windows system tray and choosing Help for more information about these functions Status ndicator The green LED indicator located beside BCR button indicates the status of the scanner as described below Light Status On The scanner is connected with the computer ready to scan images Flashing The scanner is busy scanning Off The scanner is off either because of disconnection with the computer or because the computer being turned off 16 Scanner Connection The first step to take when troubleshooting connection problems with your ec scanner is to check all physical connections The Smart Touch icon E located on the Windows system tray indicates if the scanner software is properly launched and the scanner and computer are communicating with each other Appearance Status The Smart Touch program has been successfully launched and no the scanner is connected with the computer ready to scan mages De The scanner is not connected with the computer No Display You have chosen to terminate the Smart Touch program no matter the scanner is connected or disconnected with the
25. own records You will need it when you contact your dealer or our service center in the future Serial Number 10000000 00020 Located at the bottom of the scanner Date of Purchase UU E UU 011000 Chapter Installing the Scanner Before installing your scanner please verify that you have all of the proper components A list of the package contents is provided in the Box Contents section of this guide Software Installation Requirements Your scanner comes with the image editing software BCR software the scanner s driver and the Smart Touch software All of these software applications use approximately 250 megabytes of hard disk space after they are installed into your computer To ensure ample room for the installation as well as for scanning and saving images a minimum of 300 megabytes of hard disk space is recommended The USB scanner can only operate under the Microsoft Windows 98 Me 2000 Professional or XP operating system Hardware Requirements This scanner connects to your computer through the Universal Serial Bus USB which supports hot Plug and Play To determine whether your computer is USB capable you must check the rear of your PC to locate a USB jack that looks the same as the one pictured below Note that on some computers the USB port at the rear of the computer may be occupied and additional ports may be found on the monitor or keyboard If you are having trouble in locating the USB port on you
26. r computer please refer to the hardware manual that came with your computer Upon examination you should find one or two rectangular USB ports which usually appear as shown below ESCI osso USB Connector s If you don t find such USB ports on your computer then you need to purchase a certified USB interface card to add USB capabilities to your computer I nstalling and Setting up the Scanner Please follow the step by step procedures described below to install the Plustek scanner Step 1 Connecting the Scanner to Your Computer 1 Plug the square end of the included USB cable to the USB port of the scanner 2 Plug the rectangular end of the USB cable to the USB port on the back of your computer Note If there is another USB device connected to the computer connect the scanner to an available USB port If you plan to connect your scanner to a USB hub make sure that the hub is connected to the USB port in your computer Next connect the scanner to the USB hub Note If you do not have a USB port available you might need to buy a USB port Step 2 I nstalling the Software 1 If the USB components on your computer are functioning correctly they will automatically detect the scanner causing the Add New Hardware Wizard or Found New Hardware Wizard to be launched Note If your computer was off when you connected the scanner the Add New Hardware Wizard message will be disp
27. r through the scanner which completes this scanner cleaning Usage amp Maintenance Tips To keep your scanner working smoothly take a moment to review the following usage 8 maintenance tips Caution m Avoid using the scanner in a dusty environment Dust particles and other foreign objects may damage the unit If you will not use the scanner for some time please place it in the travel pouch m Do use the USB cable provided with the scanner Use of other cable may lead to malfunction 19 Do not attempt to disassemble the scanner There is danger of an electrical shock and opening your scanner will void your warranty Do not subject the scanner to excessive vibration It may damage the internal components Do not insert any document into the scanner with small objects such as paper clips pins staples or any other fasteners attached Do not insert damp curled or wrinkled documents into the scanner for scanning These documents can cause paper jams and possibly damage the unit Your scanner operates best in temperatures between 10 C to 40 C 50 F to 104 F 20 Appendix A Troubleshootino Scanning Problems Most problems are easily solved and some of the most common questions and their recommended solutions are listed below Symptom Cause 1 Solution 1 Cause 2 Solution 2 Cause 3 Solution 3 Cause 4 Solution 4 Symptom Cause Solution Symptom Cause 1 Solution1
28. se insert the special calibration sheet included with the scanner Alternatively you may also use any plain white sheet of paper sized in A6 105 by 148 mm instead however the calibration effect may be less good than the special calibration sheet Attention 2 Click on the Smart Touch icon E located on the Windows system tray 3 Click Calibrate from the menu that pops up 4 The scanner pulls the calibration sheet through the scanner which completes this scanner calibration 18 Cleaning the Scanner When you use this scanner for the very first time after installation you are suggested to clean the scanner before use If unusual dots or lines are found in your scanned image it is very likely that dust particles or other foreign objects have been brought inside the scanner You may clean the scanner to rectify the problem The following describes how to clean the scanner 1 Insert the special cleaning paper into the page feed slot of the scanner Do use the cleaning paper included in our package box Remember to replace the cleaning paper in a safe and clean place when you finish using it Caution Do not use anything other than our cleaning paper to clean your scanner Using other sheet will influence the scan quality or even lead to scanner malfunction 2 Click on the Smart Touch icon E located on the Windows system tray 3 Click Clean from the menu that pops up 4 The scanner pulls the cleaning pape
29. tlet If the scanner is connected to a Surge Protector make sure that the Surge Protector is turned on The document or photo has been inserted into the scanner but is not fed through the scanner The document or photo was not correctly inserted into the scanner Make sure the document or photo is properly inserted into the page feed of the scanner The paper may be too think or too thick The thickness of the paper is out of scanner specifications The document or photo got jammed while getting fed into the scanner The document or photo was not correctly inserted into the scanner Grab ahold of the jammed paper and pull it through the scanner Try to avoid creasing wrinkling or tearing the paper Common How to Questions Symptom Solution Symptom Solution Symptom Solution How do I save the scanned image in JPG format In the Image editor click on File and then Save As ind 2 Select the folder where you want to save your image 3 Select JPEG or JPG under Save as type 4 Type the name of the file name for your image How do cut an image and paste in another program 1 Select the area that you want to cut Click on Edit 3 Click on Cut Start the program and open the document where you want to paste your image 5 Click on Edit 6 Click on Paste Please consult your program documentation on how to Cut and Paste if you have any more questions How do place a scanned image i
30. ts immediately 3 When the scan completes Presto ImageFolio program opens 4 Ifan image appears on your screen your scanner is working properly A If the test failed in any way please refer to Appendix A Troubleshooting section of this manual and follow the instructions Attention herein Software Setup Troubleshooting Carefully review the steps outlined in this guide and the Quick Guide that accompanied your scanner If you are still having problems please check that m You have 250MB of free space on your hard disk drive The scanner is plugged in and has power You are using the USB cable supplied with the scanner The square end of the USB cable is plugged into the rear of the scanner The rectangular end of the USB cable is plugged into the back of your computer If you deviated from the installation procedures defined in this manual please unplug the USB cable from the scanner and reinstall the software from the CD ROM To reinstall your scanner s software click Start Run then type DASetup where D represents the letter of your CD ROM drive Carefully follow all the installation instructions presented in the Setup Wizard Reboot your computer when prompted and plug the USB cable back into the scanner while your computer is still turned on Installing Additional Software Your scanner is TWAIN compliant and functions with virtually all available TWAIN compatible software If you purchase additional s
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