Planet Technology ADU-2120 User's Manual
Contents
1. 1 SYSTEMER EGQUIREN EN M abe ciu AE enel dice rusos Masse tater Soupe Desv LIE t LIE LANE 2 2 CHAPTER 2 INSTAELATION e sees eps Sees eee Sese eter 3 HARDWARE INSTALLATION cccecececcececcecccccceccceccccesececcecuecececuueeceuaesecsuaesacausuceuaeees 3 DRIVER INSTALLATION WITH WINDOWS 98 Ne 3 DRIVER INSTALLATION WITH WINDOWS ME Ne 5 DRIVER INSTALLATION WITH WINDOWS 2000 pp 6 DRIVER INSTALLATION WITH WINDOWS XP Ne 9 DRIVER GONFIGUBATION eod eere coc enc b exu e odes 11 CHAPTER PPPOE AND PPPOA 0 15 ADSLILAN GONEIGUEAT ION eoxabea kin Diac Ee RE Eua t eere rr inocente t 16 CHAPTER 4 USER INTERFACE eere nnne nnne ENE NERE ENE RENEE ENE NEN ERNE 17 ACCESSING eae ew eee ee he ete ich aed eee TEN 17 SS Er ree Naa ar a eee ce a eect cae nl ead ia 17 CHAPTER 5 UNINSTALL MODEM n nnne nnn nnn 20 USB MODEM UNINSTALLATION ccecececcccecececcecccececsccecececececacceaesenecstauauaenenerscaeass 20 CHAPTER 6 TROUBLESHOOTING ns 21 CHAPTER 7 ABBREVIATIONS xeu sorties tuu anra rh e uv ee optas xa eee 22 Chapter 1 Introduction PLANET USB ADSL modem ADU 2120 is designed to provide cost effective ac cess to high speed ADSL services With our ADSL modem surfing on Internet is2. the receiving radio or TV antenna where this may be done safely the extent possible relocate the radio TV or other receiver away from the Switch w Plug the Ethernet Switch into a different power outlet so that the Switch and the receiver are on different branch circuits If necessary you should consult the place of purchase or an experienced radio television technician for additional suggestions CE mark Warning The is a class B device In a domestic environment this product may cause radio interfer ence in which case the user may be required to take adequate measures Trademarks The PLANET logo is a trademark of PLANET Technology This documentation may refer to numerous hardware and software products by their trade names In most if not all cases these designations are claimed as trademarks or registered trademarks by their respective companies Hevision User s Manual for PLANET USB ADSL Modem Model ADU 2120A ADU 2120B Rev 1 0 JAN 2004 Part No EM ADU2120 TABLE OF CONTENTS CHAPTER 1 INTRODUCTION e eene 1 EA THN E E AE EEN AE EAE AAA en eae ices ne reeset e io Ten 1 DATAREOUIREMEN deo DEUM a A 1 ADSLHFC1483 mode USGI 1 1 1cccccococccccocencrererercrccenenenenenenscecscucauananacececscececs 1 ADSL PPPoE PPPOoA mode lt
3. PLANET Networking amp Commu USB ADSL Modem ADU 2120 User s Manual Copyright Copyright C 2004 PLANET Technology Corp All rights reserved The products and programs described in this User s Manual are licensed products of PLANET Technology This User s Manual contains proprietary information protected by copyright and this User s Manual and all accompanying hardware software and documen tation are copyrighted No part of this User s Manual may be copied photocopied reproduced translated or re duced to any electronic medium or machine readable form by any means by electronic or mechanical Including photocopying recording or information storage and retrieval systems for any purpose other than the purchaser s personal use and without the prior express writ ten permission of PLANET Technology Disclaimer PLANET Technology does not warrant that the hardware will work properly in all environ ments and applications and makes no warranty and representation either implied or ex pressed with respect to the quality performance merchantability or fitness for a particular purpose PLANET has made every effort to ensure that this User s Manual is accurate PLANET dis claims liability for any inaccuracies or omissions that may have occurred Information in this User s Manual is subject to change without notice and does not represent a commitment on the part of PLANET PLANET assumes no responsibility for any in
4. Windows has found more than one driver that may work for your hardware Please select the driver that matches pour language and device Driver Description location PLANET ADLI 2100 USB ADSL G SADLI 2T7TDRIVERALANSCKTCBUUOL INF 822 decr ETE 6400 21 TDRIVERSWANNCRTCBODLLINF 822 3 Please then go to Section Driver Configuration for further configuration Driver Installation with Windows 2000 1 The Add New Hardware Wizard will be displayed Please click Next Found New Hardware Wizard Welcome the Found New Hardware Wizard This wizard helps you install a device driver for hardware device continue click Mert Pack Cancel 2 Choose the Search for a suitable driver for my device recommended and click Next Found New Hardware Wizard E __ E Install Hardware Device Drivers device driver is a software program that enables a hardware device to work with an operating system This wizard will complete the installation for this device D unaMiTe USE Modem device driver is a software program that makes a hardware device work Windows needs driver files For your new device To locate driver files and complete the Installation click M est What vau want the wizard to Search for a suitable driver for my device recommended C Display a list of the known drivers for this device sa that can choose a specific driv
5. Driver Suite Please select the framing type Hetworkiag amp Coemanscalipa LLC C NULL lnstallShreld lt Back Next gt Cancel 5 If you select RFC 1483 you will then need to specified if it is Bridged or Routed RFC 1483 Your ISP should also provide this information 13 ELANET Technology Corp ADSL Modem Driver Suite RFC 1483 Modes PLANET Please select the made you want Bridged C Routed 6 The system will then ask you to reboot your PC Please select Yes want to restart my computer now and click OK to finish this setup procedure Rebooting Machine Setup has Finished copying files to your computer Before you can the program you must restart your computer Choose one of the following options and click to Finish setup Ves want to restart my computer now will restart my computer later 7 After reboot the system will ask you to install the driver again Please select Install the software automatically and click Next to continue 14 Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps install software for USB Modem fe If your hardware came with an installation CD SEO nr floppy disk insert it now What vau want the wizard to Install the software automatically Recommended C5 Install fram list or specif
6. just like driving a sport car on the Express Highway Video on Demand Videocon ference and any high speed Internet applications is not a dream any more But a reality USB bus powered an external power supply is not required ANSI T1 413 issue 2 G dmt G 992 1 and ITU G lite G 992 2 compliant Software upgradeable Support the following three modes n PPP over ATM LLC or VCMUX RFC 2364 n PPP over Ethernet LLC or VOMUX RFC 2516 n RFC 1483 LLCSNAP VC MUX Bridged IP over ATM LLC or VCMUX RFC 1483 Routed IP over ATM LLC or VCMUX RFC 1483 Supports DSL downstream data rates up to 8 Mbps Supports DSL upstream data rates up to 1 Mbps Compliant with Universal Serial Bus Specification Revision 1 1 Data Requirement You must get the following data information from your ISP or phone company to set up ADU 2120 ADSLRFC1483 mode user VPI VCI value Encapsulation mode example RFC 1483 etc IP Address Subnet Mask Gateway DNS related information ADSL mode user VPI AVCI value Encapsulation mode example RFC 2364 2516 Username and password for authentication System Requirement Mainboard with USB support Pentium 1 CPU and above or compatible RAM 64M or above Windows 98SE Windows 2000 Windows ME Windows XP Windows 2003 Server NOTE For Windows XP it is recommended that your PC have at least 128 M Bytes of memory LED definition B
7. your service provider for assistance To run troubleshooting on the system Step 1 Is the system tray CSA icon green If it is not try a restart of your PC This may clear the problem Step 2 If this does not correct the problem make the following checks Step a Is your phone line connected to the wall outlet and to your modem Step b For USB Is the modem connected to the USB port Step 3 If the CSA icon color does not show green after performing the steps above it is recommended to cleanup the installation and reinstall Cleanup is a utility that can be run from the Installation CD At the Windows Start button select Run click Browse and search for Cleanup exe on the installation CD Once you Run the utility it pops up a message for restarting the system Re install the mo dem after a restart Step 4 If the CSA tray icon is still not showing green uninstall the modem see Chapter 5 Uninstall Modem and re install Step 5 If the system tray CSA icon is green but you have problems in logging in or connecting to your ISP running Cleanup and reinstalling may solve the prob lem see Step 3 for details Step 6 If still experiencing difficulties contact your service provided for help 21 Chapter 7 Abbreviations AAL ADSL ATM CBR CSA LEC PDU PVC SAR SVC UBR UNI VBR VC VCI VPI ATM Adaptation Layer A function performed during ATM cell processing to adapt tradition
8. M traffic in a best effort mode as long as the amount of bandwidth consumed by the effort does not exceed a specified peak rate User To Network Interface The interface between the user endpoint equipment and the first ATM switch encountered in the network The UNI specification suite versions 3 0 3 1 and 4 0 is maintained by the ATM Forum Variable Bit Rate Service class attempts to deliver ATM traffic Virtual Circuit A data path setup across an ATM link Virtual Circuit Identifier A 16 bit value that is included in an ATM cell header to identify the destination virtual circuit Virtual Path Identifier An 8 bit value that is included in an ATM cell header to identify the destination virtual path 22
9. accura cies that may be contained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make im provements to this User s Manual and or to the products described in this User s Manual at any time without notice If you find information in this manual that is incorrect misleading or incomplete we would appreciate your comments and suggestions FCC Compliance Statement This equipment generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the instructions provided with the equipment may cause interference to radio and TV communication The equipment has been tested and found to comply with the limits for a Class A computing device in accordance with the speci fications in Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference in a residential installation However there is no guar antee that interference will not occur in a particular installation If you suspect this equipment is causing interference turn your Ethernet Switch on and off while your radio or TV is show ing interference if the interference disappears when you turn your Ethernet Switch off and reappears when you turn it back on there is interference being caused by the Ethernet Switch You can try to correct the interference by one or more of the following measures w
10. al IP or Ethernet traffic for transmission through an ATM network Asymmetric Digital Subscriber Line A method for modulating data to achieve high bit rates over common twisted pair copper wire Asynchronous Transfer Mode A method of networking the uses a fixed length cell to transmit data versus a variable length packet The fixed length cell improved cell switch performance hence improves end to end data transfer performance Constant Bit Rate This class of service delivers ATM traffic at a consistent rate The rate is specified during virtual circuit construction and cannot ex ceed the specified value Control and Status Application Basis for this whole document GUI Graphical User Interface The Windows based interface a user interacts with to manage and monitor the ADSL modem activity Local Exchange Carrier The business party responsible for delivery of telephone service to a geographic region Protocol Data Unit Similar to a data packet a protocol data unit is simply a data packet that has some protocol processing applied to it Permanent Virtual Circuit A virtual circuit that is defined and exists until explicitly destroyed Segmentation and Reassembly The process of segmenting AAL PDUs into cells and reassembling received cells as AAL PDUs Switched Virtual Circuit A virtual circuit that is dynamically created and destroyed using UNI signaling Unspecified Bit Rate This class of service attempts to deliver AT
11. elow is the front panel of ADU 2120 and its LEDs definition Full Rate S5Ben ADSL Modem USB Red Flashing when is attaching and configuring USB Green Solid green when the connection to PC is OK and the driver is well installed ADSL Red Flashing when the software downloading from PC is suc cessful ADSL Green Flashing when is trying to connect to ADSL DSLAM oolid green when is ready for dial up connection Chapter 2 Installation Please refer to the following steps to complete ADU 2120 installation Hardware Installation 1 Turn on your PC 2 Insert the rectangular end of a USB cable into the USB port of your PC Then insert the square end of the USB cable into the USB port of the ADU 2120 3 PC will automatically detect this modem as DynaMiTe USB Modem 4 Insert bundled USB driver CD into the proper drive and follow instruction to in stall ADU 2120 Driver Installation with Windows 98 1 The Add New Hardware Wizard will be displayed Click Next Add New Hardware Wizard 2 Choose the search for a better Driver Recommended and click Next Add New Hardware Wizard What want Windows to da RERRRERREEEESEESEEEEEERSENERESAERSEEEERSESESREEREENEEREESERSSEEEEESERSEEERSEEEEEESERESESERSEREREREEREEEEREEERE Display a list of all the drivers in a specific location so you can select the driver you want lt Back Cancel 3 Choose Specify a location Then click Bro
12. ep b Supply the Password Step c Click the field for Save Password if you want the system to remember the password Step d Click DIAL to set up the connection NOTE The data for the Phone number field has been furnished by your service provider Connect ADSL 4 User name Password Save this user name and password for the following users 5220 Note There is a known issue for PPPoA in case of Windows 98 Second Edition and Windows Millennium Extra disabled adapters may appear in Device Manager These extra adapters do not affect the functionality of the enabled adapter How ever do not remove the disabled adapters Check this link for more informa tion http support microsoft com default aspx scid kb EN US q2791 16 16 Chapter 4 User Interface ACCESSING CSA The User Interface to the ADSL Modem is provided by the Control and Status Application CSA You can access the CSA by double clicking on the CSA icon in the System Tray located near the clock on the task bar The icon which ap pears as two monitor screens also changes color to indicate the status of the mo dem see Table 1 ICON Condition If the icon does not appear in the System Tray it can be restored by any of the fol lowing methods Restart the PC Click the Windows START button then Programs ADSL Modem Driver and Add CSA Tray Icon e Go to the CONTROL PANEL and double click the ADSL Control and Status icon While c
13. er lt Back Cancel 3 Next you will be prompted for software drivers Select Specify a location Found New Hardware Wizard Locate Driver Files Where want Windows to search for driver Files Search for driver Files for the following hardware device USE Modem The wizard searches for suitable drivers in its driver database on your computer and in any of the following optional search locations that specify To start the search click Next If you are searching on a floppy disk ar CD ROM drive Insert the floppy disk ar before clicking Nest Optional search locations Floppy disk drives CD ROM drives v Specify a location Microsoft Windows Update Back Cancel Insert the ADSL Driver CD into your systems CD ROM drive and then click Browse to find out the driver location to install Assume E is your CD ROM drive the driver can be found in E driver ADU 2120B then click OK The Found New Hardware Wizard will then find the ADSL USB MODEM click Next Found New Hardware Wizard E Driver Files Search Results The wizard has finished searching for driver files for your hardware device The wizard found a driver Far the following device USE Modem Windows found a driver For this device install the diver Windows found click Next c Ninetpub usbb 4 1 annes b ersi ameusb inf lt Back Cancel 6 The Digital Signature No
14. ic location Advanced Click Nest ta continue 8 The Hardware Installation page is shown Please select Continue Anyway or Windows XP and OK on Windows 2000 Hardware Installation The software installing for this hardware PLANET A amp DL 2120B USE ADSL Modem has not passed Windows Logo testing to verity its compatibility with Windows Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway STOP Installation 3 The Found New Hardware Wizard window appears and displays your newly in stalled PLANET ADU 2120 USB ADSL Interface then click Finish The system may ask you to reboot again Please select Yes to reboot if asked Chapter 3 PPPoE and PPPoA Configuration 15 ADSL LAN Configuration To configure the connection after you have installed the appropriate driver Step 1 Click either the desktop icon or the Dial Up Networking icon to open the Connect To window For Windows XP please click Start gt Settings gt Net work Connections and then click the ADSL or on the Dial up option Step 2 Provide the following information Step a Supply the User Name St
15. lect Include this location in the search and then click Browse to find out the driver loca tion to install Assume E is your CD ROM drive the driver can be found in E driver ADU 2120B Click Next to continue Found New Hardware Wizard Please choose your search and installation options Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media Include this location in the search DXdeDUZIMB C Don t search will choose the driwer to install Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match For your hardware 10 3 The Hardware Installation window appears Click Continue Anyway Hardware Installation A The software you are installing For this hardware PLANET A amp DU 2120B USB ADSL Modem has not passed Windows Logo testing to verify its compatibility with Windows Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware ve
16. ndor for software that has passed Windows Logo testing i Continue Anyway STOF Installation 4 Now please go to Step 3 for driver configuration Driver Configuration Step 3 Driver Configuration 1 The system will start to copy the driver and utility files to your PC After com pleting the ADSL Modem Driver Suite installation page is shown Click Next to continue PLANET Technology Corp ADSL Modem Driver Suite PLANET Technology Corp ADSL Modem Driver Suite PLANET Technology Corp ADSL Modem Driver Suite Welcome to PLANET Technology Corp ADSL Modem Driver Suite Version 5 4 1 The InstallShieldR Wizard will install ADSL Modem Driver Suite Product on your computer To continue click Next 2 The modem driver version is shown Click Next to continue 11 PLANET Technolo zy Corp ADSL Modem Driver Suite Head Instructions Carefully Head Me PLANET A amp DLI 2120B USE ADSL Modem Annes B Alcatel chipset version 5 3 1 driver InstallShield CD On this page you need to select the operation mode RFC 1483 PPPoA or PPPoE and input the VPI VCI values per your ISP s requirement Click Next to continue 12 ELANET Technology Corp ADSL Modem Driver Suite Driver Components Please select the driver type you want C 1483 f PPPoE Please enter Virtual Path Identifier and Virtual Circuit Identifier PLANET Technology Corp ADSL Modem
17. onnected the System Tray CSA icon provides pop up text that gives infor mation about the current ADSL connection This text appears when the cursor is placed over the icon The information displayed is bytes transmitted bytes received connection rate Table 1 ICON Condition The modem is not available The modem is disconnected The modem is waiting for initialization The modem is initializing The modem is connected and functioning CSA USER SCREEN ADSL Control and 5tatus amecsa Help PLANET O Wmi h mimi Modem Performance Transmit Kbps 0 0 Kbps Ernest SIS ADSL link disconnected Device Status ADSL modem available ees Modem Performance The Modem Performance displays performance information The primary purpose is to display the instantaneous throughput rate for both transmit and receive paths of the modem This rate is calculated based on the poll period generally 2 seconds and the number of bytes passed during that time Transmit and Receive The throughput is indicated through two bar graphs each provides a maximum rate label indicating the transmit and receive bit rates currently in use The bar graph displays peak throughput rates over the last 10 second period Basically the user interface records the instantaneous throughput for each poll period over the last 10 seconds and the peak rate is displayed as the maximum value achieved over that 10
18. ontents This is available from the context menus and system tray icon menus Help selection AboutCSA The ABOUTCSA button displays the product information including the version number and date 19 Chapter 5 Uninstall Modem USB Modem uninstallation USB MODEM To uninstall the software and hardware for the USB ASDL Modem perform the following Step 1 Detach the USB Modem from your computer Step 2 At Windows Start click on Programs gt ADSL Modem Driver gt Remove ADSL Modem Driver Step 3 A Question screen asks for verification of an uninstallation Click YES to continue Question 2 A Are you sure that you want to uninstall the driver Step 4 At the Rebooting Machine screen click the radio button for Yes want to restart my computer now and then click OK to complete the uninstallation The system is restarted Rebooting Machine Setup has finished removing files from your computer Far proper uninstallation have to reboot your computer Choose one af the following and click OF to finish setup Vers want to restart my computer now C will restart my computer later You have successfully uninstalled the software and hardware for the modem 20 Chapter 6 Troubleshooting If your internet connection is not working the following hints may be helpful After trying these hints if you still can not make your connection work it is recom mended that you ask
19. second period This value is indicated on the throughput graph with a vertical red marker indicating the peak rate The user interface displays operational information about the ADSL modem rele vant when the modem is connected When the modem is not connected all of the non averaged operational information are reported as zero unless otherwise CSA User Screen Connection Status noted This means that when the modem is dis connected these values should immediately report zero Connection Status The Connection Status field changes to indicate the status of the modem connec 18 tion ADSL link connected e ADSL link disconnected Device Status The Device Status field changes to indicate the status of the modem connection e ADSL Modem available e ADSL Modem not available Connect Disconnect Button The CONNECT DISCONNECT button performs the connection disconnection op eration If the ADSL Modem is unavailable the button is disabled This occurs when the ADSL modem driver is disabled or fails to communicate correctly Close Button The CLOSE button closes the main interface screen If the main window was dis played while the system tray icon was present then the application continues to execute hiding the main screen If for some reason the icon is not present how ever the application is terminated Help On line help is available through the HELP screens Press the F1 key at the CSA main screen to see the Help table of c
20. t Found window will pop up Click Yes Digital signature Not Found E x The Microsoft digital signature affirms that software has been tested with Windows and that the software has not been altered since it was tested The software you are about to install does not contain Microsoft digital signature Therefore there is no guarantee that this software works corectly with Windows is PLANET ADLI 2120B USB ADSL Modem Pm C E L i D dh L Fou want to search for Microsot digitally signed software visit the Windows Update Web site at http windowisupdate micrasalt com ta see if one is available Do vou want ta continue the installation Mare Infa 7 Please then go to Section Driver Configuration for further configuration Driver Installation with Windows XP 1 The Add New Hardware Wizard will be displayed Choose Install from a list or specific location Advanced and click Next Found New Hardware Wizard Welcome to The Found New Hardware Wizard This wizard helps you install software Far USE Modem fe If your hardware came with an installation CD 3452 floppy disk insert it now What you want the wizard to C Install the software automatically Recommended 5 Install fram a list or specific location Advanced Click Mest to continue 2 Insert the ADSL Driver CD into your systems CD ROM drive se
21. wse to find out the driver location to install Assume E is your CD ROM drive the driver can be found in E driver ADU 2120B then click OK Please then click Next to continue Add New Hardware Wizard Windows will search for drivers i in its driver database en pour hard drive and in any of the following selected locations Click Nest to start the search Floppy disk drives CD ROM Update Specify a location lt Back 4 The Add New Hardware Wizard will appear and indicate the PLANET ADU 2120 USB ADSL modem has been recognized and will install a new driver Click Next Update Device Driver Wizard 5 Please then go to Section Driver Configuration for further configuration Driver Installation with Windows ME 1 The Found New Hardware Wizard will be displayed Insert ADU 2120 driver CD and click Next Add New Hardware Wizard Windows has found the following new hardware ADSL USE MODEM Windows can automatically search for and install software that supports Your hardware IF your hardware came with Installation media insert iE now and click Nest What would vau like to do Specify the location of the driver Advanced lt Back Cancel 2 Please specify the path which ADSL modem connected your computer to Internet then click OK Please select the directory with ADU 2120 driver and then click OK Select Other Driver TE xj
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