Planet Technology SKG-300 User's Manual
Contents
1. a Outlook Express t ge Remote Assistance windows Media Player All Programs gt Windows Messenger Be Log Off fo Turn OFF Computer 15 You may see the following screen select the option allow this program to use Skype and press the OK button G Another program wants to use Skype Anather program is trying to access Skype This can be a potential security risk What would vau like to da Mame SKGAgent exe 0 Allow this program to use Skype 8 Allow this program to use Skype but ask again in the Future Do not allow this program to use Skype What does this mean You are now ready to use the Planet Personal VoIP Gateway SKGAgent States When the SKG 300 adapter is installed and the software is installed properly then you will see a green phone in the system tray as shown below If the SKGAgent is running and the SKG 300 adapter is removed or Skype is not running then the telephone will be red as shown below During an incoming or outgoing Skype call the telephone handset will jiggle as shown below indicating a VoIP call is being initiated GENE UAM CS 16 When the SKGAgent is not running there is no phone in the system tray 3 2 Testing SKG 300 Skype provides a useful feature to test your connection It is called Echo123 If you send callme in a chat with echo123 the echo123 service will call you and let you leave a message which will be played ba2. 300 FCAT S X O 4 Packase Contents rare es ee 4 System requirements epatis oe Edu epe be oa E I Ee dv d eese des 5 Chapter PAESI NISI p sscassauckcssacenosesaceneduradecevescubandusadasescaceseduaatecsstscabueduvedaswcveanesadsvalicesesinbaadenns 6 2 1 Hardware Details 6i inei hb tidie ediderit inei sip Mines 6 LEED BL Cy 0 MP 6 Port ONNECHON uoo ea tbe tdi eq Tea tabe uiti E Muta idi 6 2 2 9KG 300 utility SetU Prsia Yee ae eee uae e ceo deae eoe besn Fee Vaca s ea uae ceo deae eoe asa SARADA 7 Chapter 3 SKG 300 ConfigurallOD 5 oceeex eve eios eee ede ner RP E ERREUR 15 Del bnable SI G 300 0 sese teer ree sabes Pede dott eue pev A T 15 D2 NESTING 5ICG 900 ied nh paar eoa ie essere Put ei perio eie Ea ovd rea ENES ES EDER 17 3 9 Makme amd KReceryiisg C alls 5 eror I errat vetro EEEE 19 3 4 Settings Up Skype Speed DIL weicsccsessastaveatesavensnccsedslncasnesedsdesactacaseusaasusvesteesuakeaaesescolasenas 20 3 5 Switching Between VoIP and Regular Calls ccce eee e eee ee ee eee ee eene ee 21 3 6 Conference Call Between VoIP and Regular Calls ecce eee 22 ENA Three Way BC MP REE 22 558 Forwarding Calls teo Dico dee e vo erbe Dd o dedu orte ora Tresor Pea eu 22 SR MINI mr EE 26 SM Call en Vil ER T T TC T IUTTE 29 S I SKky
3. If you don t enter any valid key within 5 sec after message has ended the system will behave as if you pressed 3 To exit voicemail mode press or place the attached telephone in the handset i e on hook Alternatively pressing 1 will also exit voicemail mode In either case the currently playing message will be stopped 3 12 Changing the Default Settings You can change the default settings for sending a call activating a Skype call switching between a Skype call and a regular call call waiting and conference calling by running the SKG 300 configuration Right click on the SKGAgent and select Configure as shown below You will see the configuration tab as shown below P SKGApenmt Configuration General Call Fors dng Call Recorder Gene a sema Iriizir Ved Call Face Jels dr Send fey Lal uw adr Seguence Lonle ence Fay Sequence Tilt Pherin Tyne PLANET Planet Persnnal VnlP Gale The Initiate VoIP Call press these keys to get a VoIP dial tone You can now dial a SkypeOut call or a Skype speed dial call from your telephone handset The Send Key press this key following the phone number or speed dial number when making a VoIP call The Call Waiting Sequence press these keys during a call to switch between a VoIP and regular call For example to switch from a regular telephone call to an incoming Skype call or to switch from a Skype call to an i
4. Make sure the SKG 300 adapter is connected to the PC and SKGAgent is running green phone in the Windows System Tray e Make sure the handset is connected to the phone jack on the SKG 300 adaptor and not the line jack 34 e lf the Skype application was terminated for any reason while the SKG 300 agent was running you will need to exit the SKGAgent and then restart it e Some telephone handsets require a battery to be installed in order to ring If your handset supports a battery make sure there is a battery installed and that the battery is not depleted Cannot hear dial tone when I pick up the handset connected to the SKG 300 adapter Check to make sure that the handset is connected to the correct jack on the SKG 300 adapter Cannot hear the Skype call in telephone handset Check to make sure that Skype is configured to use the SKG 300 Audio device as its Audio In and Audio Out Sound Device This is done as following Select Options from the Skype Tools Menu as shown below Pb a Chinh Sewch for Skyges Uem s OET Import Contact Sera Cobos lt p mut Pange Dika Users Chai F i Haiink Cs LI Cree Conl erergr O Cheer Cal Lie Select Language b Ed Sipp Lai File Expert Contis bo vod File Diyari Cong el Prii se mr Pe cee Ola My cece Page Shane Sepe vett area TITIZII LI B Ff once I9 users Orne and then select Sound Devices as shown below 35 5 Skype
5. Options A General A Privacy P Notifications Ringing windows default device Audio In Ski 300 Skype Audio Device Audio Gut Ski 300 Skvpe Audio Device A Sounds Ring PC speaker Let Skype adjust my sound device settings Sound Devices A Hotkeys lt 2 Connection i tu Learn more how En set up your audio settings UE Advanced m Make a test call ka Skype answering machine irg gave Cancel Call Forwarding ve amp Voicemail Check the Audio In and Audio Out list boxes and make sure SKG 300 Skype Audio Device is selected Call Forwarding is not working properly e Make sure that a telephone cable is plugged into the SKG 300 adaptor line jack and to the wall phone plug e Make sure call forwarding is configured properly in the SKGAgent gt Configure gt Call Forwarding tab e Try to dial the telephone number as you have entered in the SKG 300 Call Forwarding dialog box e lf you are ona PBX make sure you have entered enough commas after the 9 for example to make sure that SKG 300 waits for the dial tone before dialing the telephone number e Make sure your computer is not going into suspend sleep mode This will prevent forwarding from working Toll bypass is not working properly e Make sure that a telephone cable is plugged into the SKG 300 adaptor line jack and to the wall phone plug e Make sure toll bypass is configured prope
6. Telephone line RJ 11 x 1 gt Quick Installation Guide gt CD ROM with User s Manual Driver and Utility System requirements Minimum System Requirements gt Microsoft Windows 2000 XP Pentium 400MHz CPU or equivalent gt 128MB RAM gt 10MB free Disk Space CD ROM drive Internet connection any broadband ADSL or Cable gt Standard telephone landline subscription PSTN Skype version 1 3 or higher must be installed Chapter 2 SKG 300 Setup 2 1 Hardware Details LINK Steady on indicates SKG 300 has correctly connected to the USB port of IEEE uM PSTN Steady on indicates SKG 300 is communicating with PSTN line or wait for LEE am VoIP jSteady on indicates SKG 300 is communicating with VoIP line Right hand Side Panel Port Descriptions Line 00000 Fo connecting to PSTN line For connecting to a computer or laptop Phone 00 Fo connecting to a phone set 2 2 SKG 300 utility setup SN m Do not connect the SKG 300 adapter to your computer until instructed to do so by the installation wizard The following instructions will guide you to through the process of installing the PLANET Personal VoIP Gateway SKG 300 The installation procedure is to e Install Skype step 1 below e Start the SKG 300 SW installation step 2 below e Plug in the SKG 300 adapter WHEN INSTRUCTED TO DO SO step 2 below e Verify the installation is OK step 3 below e Connect a telephone handset to t
7. the Found New Hardware Wizard The wizard has finished installing the software for rej SEG 300 Skype Audio Device Ws Click Finish to close the wizard Frist STEP 3 When the installation completes you should see the following message appear near your system tray and a new telephone icon circled in red below in your system tray as shown below The telephone icon indicates that the SKG 300 software is installed and running and that you can start making calls via Skype and the SKG 300 adapter J Found New Hardware a Your new hardware is installed and ready to use You will see a new program group named Planet Personal VolP Gateway accessed from the Start button All Programs as shown below 12 99 Internet ES My Documents i Internet Explorer dia Emai 3 My Pictures d Outlook Express Windows Catalog Windows Update Command Prompt Accessories Ld Gg e t Game Planet Personal VoIP Gabtewa Skype k Startup Internet Explorer MSN Explorer outlook Express Remote Assistance windows Media Plaver All Programs eoo e6csesca Windows Messenger Be Log CFF 0 Turn OFF Computer STEP 4 Connect a standard telephone handset to the SKG 300 phone jack using a telephone cable as shown below 208 STEP 5 Connect a telephone cable between the SKG 300 line jack and a wall jack as shown below N
8. the telephone connected to the SKG 300 adapter should ring Pick up the handset and follow the instructions The Echo Test Service will ask you to leave a message which will be played back immediately This will help you verify that the SKG 300 adapter SKG 300 driver and the telephone handset are all connected and installed properly D en Pri C Db 6 Qu O0 D Pm 4m St E cal Lact Behe Tes Sere fechatt3 Echo Test Service echo xr o o FP bebe fem Servers ete Cans Orie 18 When the test concludes you can press OK on the following screen 5 Skype Request Authorization from Echo Test Service pechod 23 MN Request Authorization from Echo Test Service amp cho123 j Send m merce bo Echo Tea Cere dedel 213 Q Pate Bsa me bo dee when you ane online We bol wma paru hike ba da fr Reet fale ae a ee n eel eel c quart anit Do DIG Edhie Test Service pial 23 vll pee khis mezr yye when your request uren rem and then press Finish on the following screen S Skype Add a Contact e Contact was added v Echo Test Service fechol23 was added to your Contacts Call Echo Test Service fechol23 now Send a Chat Message to Echo Test Service fechol23 See profile For Echo Test Service echo123 Crees Cas Comm D La 3 3 Making and Receiving Calls You can continue to use the telephone handset connected to the SKG 300 adapter to make and receive standard telephone calls as y
9. to prevent the computer S Note from going into sleep mode If the computer is in sleep mode then forwarding will not Work Or you can enable Disable Standby Hibernate in configuration T SkGoAgent Configuration Genmal Cal Forumin Call Recorder Lal hora Sete VAF To Phone Line Pros Line a YolF Enable Call Fond m Enable Call Fond Erie Toll Egpnass Erisbie Toll Bypass Rings Erime Fines cliewy Rings Before Forvereding Humra To Chad Hurter To Dil Tol Biases Fin Hur zu Power Hanagement ossis 5StarsdbuMibemste PLANET Plane Personal voll Cotes 3 10 Call Recorder The SKG 300 adapter can be configured to record PSTN or Skype voice by manually or automatically Right click on the SKGAgent green telephone in the Windows System Tray and select configure as shown below T SkGAgent Configuration General Lad Fore aida Cal Reed LL Localiser CAD Shure and emngsyackpiMu locura econdirgt Marra Larina PLANET Plane Personal voll Gate Location You can click Open Folder button to change the location of the voice file or leave it as the default setting 29 Automation Inactive SKG 300 will not record any voice Record next call SKG 300 will only record the next call and then the Automation status will change to Inactive Record all calls SKG 300 will record all the calls automatically user can check the voice file in the specific directory Manual Control User
10. Call Recordin Cal Farvard GE WalP Tia Fiera lra Phor Lari Vale Enable Ll Fneuned E Erias ord Feau Enable Toll Annes B Frvsble Tol Egnass he Pirai Belia Fomai Hurt Batons Fomara Number To Dial Humbe To Dial Tol Ryp Pin Humbe 1234 Poaver Management M Durable Lander Hiberrialn PLANET Plane Peron Vos shi Set your password and press apply as shown below The password can be any 4 to 8 digits T SRKGApenl Conliguralimn E EJ Gereral Cal Forwerdang Cali Recorder Call Fonwaid Settings Vo To Phone Line Phone Line To ValP E mahis M Feed Enable Cal Formed Enah Fol Bypass Enable oll Bypass Ares Delores Fanaid a Hegt Bele Fora drag Numer Io Dal Huis Dal Toll Bypass Penara blanagesen M Disable Standbu Hbemse PLANET Plone Personal VolP abes C amy gt a When you call into your telephone line you will hear a beep Enter the pin code followed by the button and then enter the Skype speed dial e g 22 or the SkypeOut telephone number e g 00 country code telephone number followed by the button In order perform toll bypass on an incoming Skype call enable Toll Bypass in the VoIP to Phone Line section When you Skype into the SkKG 300 adaptor you will hear a beep Enter the pin code followed by the button and then enter the telephone number you want to dial on the PSTN line followed by the key 28 You may need to disable suspend mode in your computer
11. De Volcemall eae aa eee vie epar ha aee eaen eter aa ooi teas tea utes ese ete E 30 3 12 Changing the Default Settings 5i Ie oer eo Pe RUNS e SERE EAE NU eee vo EE sees NES ERE E EM NE ONUS 31 oJ5Disabhne SIKG 300 ideen een a 32 SPERM Ut 32 ENEMIES a E P M 33 Chapter 1 Introduction Thank you for purchasing SKG 300 Personal VolP Gateway PLANET provides several types of Skype solution to meet various demands As illustrated customers can use any home phone for both Internet based and standard telephony without the need for special phone headsets or microphones Following the wizard to install software customers can easily dial up or receive Skype or PSTN calls from one handset through a simple setting of Call forward feature customers can receive any incoming call wherever even away home Calls between PSTN and VoIP KG 300 Skype PC SKG 300 Features e Auto detection and switching of incoming PSTN or Skype calls e RJ 11 phone port to POTS phone RJ 11 line port to PSTN e One handset for both PSTN and Internet calls e No need for microphone and speaker to make Skype call e Three Way conference calling between PSTN and Skype calls e Supports to forward incoming PSTN call to Skype and forward incoming Skype call to PSTN e Call waiting e Voice recording by manually or automatically e Full duplex and echo free sound quality Package contents SKG 300 Base x 1 gt USB cable x 1 gt
12. PLANET Networking amp Communication Personal VolP Gateway SKG 300 User Manual Copyright Copyright C 2005 PLANET Technology Corp All rights reserved The products and programs described in this User s Manual are licensed products of PLANET Technology This User s Manual contains proprietary information protected by copyright and this User s Manual and all accompanying hardware software and documentation are copyrighted No part of this User s Manual may be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form by any means by electronic or mechanical Including photocopying recording or information storage and retrieval systems for any purpose other than the purchaser s personal use and without the prior express written permission of PLANET Technology Disclaimer PLANET Technology does not warrant that the hardware will work properly in all environments and applications and makes no warranty and representation either implied or expressed with respect to the quality performance merchantability or fitness for a particular purpose PLANET has made every effort to ensure that this User s Manual is accurate PLANET disclaims liability for any inaccuracies or omissions that may have occurred Information in this User s Manual is subject to change without notice and does not represent a commitment on the part of PLANET PLANET assumes no responsibility for any inaccuracie
13. al penalties THE VENDOR AND ITS SUPPLIERS ARE WILLING TO LICENSE THIS PRODUCT TO YOU ONLY ON THE CONDITION THAT YOU ACCEPT ALL OF THE TERMS CONTAINED IM THIS LICENSE AGREEMENT BY CHECKING THE Ihave read and agree to the terms and conditions as stated above CHELCEBUX AND PRESSING THE I agree BUTTON YOU AGREE TO BE BOUND Ev THE FOLLOWING LICENSE AND YOU REPRESENT THAT YOU ARE amp UITHURIE TO ACCEPT THE LICENSE ON BEHALF OF YOUR EMPLOYING OR RETAININ ENTI IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE PRESS Cancel BUTT YOU WILL NOT BE ABLE TO CONTINUE THE INSTALLATION PROCESS OF USE T CET ADC amp jili Iv have read and agree to the terms and conditions as stated above we Wait until you see the following popup and press the OK button Please Flug In your Personal WolP Gateway Device The other end of the USB cable must be connected to a USB port on your computer as shown below or to an AC Powered USB hub BS Note The SKG 300 Adapter MUST not be connected to a bus powered USB hub You will see the following Windows New Hardware Found Wizard Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software Far USE Device If your hardware came with an installation CD GEJ or floppy disk insert it now What do you want the wizard ta da CO Install the software automatically Recommended 5 Install from a list o
14. ation and press Next button The installation will continue and you will see the following screen 10 Found New Hardware Wizard Please wait while the wizard installs the software E SEG 300 Skype Audio Device 3 ral When you see the following screen press the Continue Anyway button Hardware Installation The software you are installing for this hardware SE G 300 Skype Audio Device has not passed Windows Logo testing to venty its compatibility with Windows SP Tell me why this testing i important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway STOP Installation ee When you will see the following screen select the option allow this program to use Skype and press the OK button 11 G Another program wants to use Skype Another program is trying to access Skype This can be a potential security risk What would vau like to da Mame SKaGaAgent exe 2 Allow this program to use Skype Allow this program to use Skype but ask again in Ehe Future Do not allow this program to use Skype What does this mean When you see the following screen press the Finish button Found New Hardware Wizard Completing
15. call keeping current call on hold e Press to answer call and terminate current call Once having 2 active calls you may e Press 1 putting current call on hold switching to other call e Press HF terminating current call switching to other call e Press 2 to conference the calls together see next section While on a regular phone call if you receive a Skype call you can see the Skype username on your telephone if it has alohanumeric CLID display 3 6 Conference Call Between VoIP and Regular Calls While on a regular phone call you may receive a Skype call or while on a Skype call you may receive a regular call The SKG 300 adapter will indicate an incoming call with an audible tone and you can conference in the additional caller by pressing 2 While in a conference call you may press to terminate the conference call 3 7 Three Way Calling During an active Skype call the user may press 1 to put current Skype call on hold and get a PSTN dial tone to establish a PSTN call You may then e Press 1 to switch between active calls keeping current call on hold e Press to terminate current call and switch to call on hold e Press 2 to conference the calls together 3 8 Forwarding Calls The SKG 300 adapter can be configured to forward incoming Skype calls to another telephone number such as your mobile phone It can also forward incoming telephone calls to a Skype o
16. can select to record which call he wants to save just press the red circle button to start recording and press black square button to stop the recording To enable recording feature user must click on SKGAgent and keep the configuration BS Note on the desktop if user click Quit to quit the setting SKG 300 will not record any voice at all 3 11 Skype Voicemail With SKG 300 active the attached telephone handset can be used to check for and listen to your Skype voicemail When you have a new Skype voicemail that you have not listened to you will hear an intermittent beep in the VoIP dial tone If you have no new voicemail i e either no voicemail or voicemail that you have already listened to the standard VoIP dial tone will be heard You can access your voice mail only when there is no call in progress In order to access your voicemail 1 Pick up the attached telephone handset Press Ht to get VoIP dial tone If a new Skype voice message exists the VoIP dial tone will have an intermittent beep Press to access voice mail mode Once in voice mail mode the first message is played automatically At the end of each message a trailing beep is played At the end of the last messages a trailing beep beep beep is played Qu Sw ox QUO Ie W o9 During the playing of current message and within 5 seconds following the end of message the you can press the 1 2 3 9 in order to perform the following actions 30 9
17. ck to you This will help you verify that the SKG 300 adapter SKG 300 driver and the telephone are all connected and installed properly Add Echo123 to your Skype contact list from the Skype Tools menu Add to Contact List entry as shown below pr iro n m Irt Cordi Sau Conto barge Bland Las Chus Beet cha Creste Conference re S Skype Add a Contact Se l gn Let Edit Sky Laa Fi e Add a Contact Papert Comets f wc arid Fin leger Contacts Freies n arr Pls cr ho Py Secor Poe Enter the Skype Mame or telephone number you wish to add Share Shean wath a Frera echo123 Ex mike1234 or 12125551212 Casin Allow this user to see when vau are online Search For people if you don t know their Skype Mame Import Contacts From your addressbook Status Eoo D 5 amp a J 4 J au Jg zi i a a Ji yi i J j m E 5 Skype Request Authorization from Echo Test Service echo 23 vp Request Authorization from Echo Test Service amp cho123 ii i pace bo Echo Test Serving echo 1 23 al hol amia pou Boe bo dar Cw LOL Tuarpnlcvsrp pon prrtqor c quart anit po a Edho Task Sena echa 22 ull pee eh mezr ge when your nequest iz Fork You will see the following chat screen and you should enter callme and press the Enter key on your keyboard E e Leor Brennan Fr riy pele H rr Il Within 10 20 seconds you should see the following screen and
18. g Up Skype Speed Dial This section describes how to setup speed dials in Skype This is required in order to use a SKG 300 connected handset to dial to a Skype contact It is not required for making SkypeOut calls using a SKG 300 connected handset Step 1 Right click on the desired contact as shown below and select Assign Speed Dial LI i TETE Ti e fall This Contact GQ uat cha dia fendiConkartz fi tends Eaire Prot Cor ee uet Block This User je 5 D qe ja a 5 bU E ev chat etry Dew call sk T Fe 1004 Ur On Step 2 Enter the desired speed dial number e g 22 as shown below and press the OK button 20 Skype Contacts 13 47 a o John Dos Eris rure pom ha ary for Johs Does 34 i ft aiii LUBIT 704 Users Cini Step 3 You will now see an indication that the Skype contact has a speed dial associated with them as shown below File View Tools Call Help OwvO i loa j bcaus Cm Start c Contacts w Skype Contacts i sa a v a Q a as c Thv Away 1 884 734 Users Online 3 5 Switching Between VoIP and Regular Calls While on a regular phone call you may receive a Skype call or while on a Skype call you may receive a regular call The SKG 300 adapter will indicate an incoming call with an audible call waiting tone and you 2 can do the following e Press 41 to answer new
19. he SKG 300 adapter step 4 below e Connect the SKG 300 adapter to the wall jack step 5 below Note that this is optional and only required for the forwarding and conferencing features e Use your SKG 300 adapter to make and receive Skype calls The detailed instructions follow STEP 1 If Skype is not already installed on your computer visit http www skype com and follow the instructions there to install Skype Verify that Skype is working before installing the SKG 300 adapter STEP 2 Insert the supplied CD ROM into your PC CD ROM drive The installation should start automatically If not open the installation folder on the CD ROM and double click on the setup exe program You will see the following popup Press Yes to proceed or No to cancel This will install Personal VoIP Adaptor to your computer Would vau like bo proceed Yes Ho Then you will see the End User License Agreement Click the have read checkbox and press the Agree button as shown below End User License Agreement End User License Agreement This Product is protected by copyright and other intellectual property laws and treaties and is being made available solely for use by vou in accordance with the following License Agreement terms and conditionis Any use reproduction or redistribution of the included Software that is nat in accordance with the License Agreement is expressly prohibited and may result in civil and crimin
20. ncoming regular phone call The Conference Key Sequence while on a Skype call and you receive a regular call or while on a regular call and you receive a Skype call press these keys conference together the two calls Press the Restore Defaults button if you want to restore all sequences to their factory shipped settings 3 13 Disabling SKG 300 In order to disable SKG 300 right click on the SKGAgent in the system tray and select Exit as shown below About Configure You can now disconnect the SKG 300 adapter from the PC 3 14 Uninstall In order to uninstall the SKG 300 adapter click on the uninstall utility in the SKG 300 program group accessed from the Start button gt All Programs gt Planet Personal VolP Gateway 32 Internet EJ My Documents Internet Explorer Exnail pg My Pictures Outlook Express Windows Catalog E Windows Update Skype Accessories d Games I i s fag Planet Personal YolP Gateway Sp Configure Skype E Readme Startup d SkGAgent 4B Internet Explorer E Uninstall Command Prompt wo MSN Explorer Outlook Express ge Remote Assistance windows Media Player All Programs Sy Windows Messenger Be Lo J CF o Turn CIFF Compi Jter When the uninstall indicator disappears the un installation is complete 3 15 Troubleshooting The first step in troubleshooting is to read the readme txt that appears in the SKG 300 program group It contains a li
21. ote that this is only required for making regular phone calls or for forwarding Skype calls to your mobile or other off site phone or for toll bypass applications 13 You final configuration should resemble the following Phane Cable Phone Cable Wall Phone Jack 14 Chapter 3 SKG 300 Configuration 3 1 Enable SKG 300 In order to use SKG 300 and its features 1 the SKG 300 adapter must be plugged into the PC 2 a telephone handset must be plugged into the SKG 300 adapter 3 the SKG 300 adapter must be connected to the telephone wall jack and 4 the SKG 300 agent must be running see green telephone in the Windows System Tray LS Note This is only required for making regular phone calls or for forwarding Skype calls to your mobile or other off site phone or for toll bypass application If the SKG 300 Agent is not running i e no green telephone in the system tray make sure the SKG 300 adapter is connected to the PC and start the SKG 300 Agent as shown below Start gt All Programs gt Planet Personal VoIP Gateway gt SKG Agent Internet Ex j My Documents 7 Internet Explorer AJ E mail My Pictures Outlook Express Windows Catalog E Windows Update a fea Command Prompt Accessories d tm Games arie fag Planet Personal VoIP Gateway Sp Configure E Readme el Uninstall Skype Em Startup 4B Internet Explorer wo MSN Explorer
22. ou used without any change To make a standard phone call just pick up the handset and dial as you normally would To answer receive a standard phone call just pick up the handset when the phone rings When you receive an incoming Skype call the handset connected to the SKG 300 adapter will ring If you handset supports Alphanumeric Caller ID then the Skype username will be displayed on the handset s screen where the standard caller ID information is displayed To answer the call just pick up the handset and speak as you normally would To end the call simply hang up the handset as you normally would If you have SkypeOut you can use the SKG 300 connected handset to make SkypeOut calls by picking up the handset pressing to indicate to the SKG 300 adapter that this is not a standard call but a Skype 19 call dialing as per the SkypeOut recommended dialing sequence 00 country code telephone number e g 00 886 2 22199518 and pressing the asterisk key In order to make a call to a Skype contact you will need to use the Skype program to assign a speed dial as described in the next section to each person you would like to call from the SKG 300 connected handset Then simply pick up the handset press to indicate to the SKG 300 adapter that this is not a standard call but a Skype call you will hear a new dial tone press the speed dial number e g 22 and then press the asterisk key 3 4 Settin
23. r SkypeOut call Right click on the SKGAgent green telephone in the Windows System Tray and select configure as shown below 22 d Configure T NGA man Cont egiraltiar General Setting Iriiair VelP Call Filis Led on d Send Key Cal Wading Seguence Conference Key Sequence Toft Phone Tune Press the Call Forwarding tab to see the Call Forwarding parameters as shown below T KGAgent Confiauration b Gereral Call Forwarding Fal Recorder HE Call Fe Ved Tn Phone Line Phone Line Ta VolP Enable Cal Firad Enable Call Fors d Enahle Toll Bynass Enshi Toll Eppes Figs Befere Frrvedanag Rings Briner Fromm Number T o Dial i Hamb To Dal Toll Bypast Pin Mumbar 224 E PLANET Planet Personal VolP Geewa EE In order to forward incoming Skype calls to a telephone number such as your mobile phone change the VOIP to Phone Line settings as follows 23 e Check the Enable Call Forward checkbox as shown below T SkGAgent Configuration General Cal Fonemding Call Recorder Call Forvard Settings Vor do Phone Line Flere Lee o VolP Enable Call Fonesrd DE Ca Ford Erahin Toll Bypass Frain Toll Bypass Rings Erime Fined fa Rings Before Forvareding Humra To Das T70 Hurter To Dial Tol Elupat Fin Humber IN Power Hanagement v Dirsble Stendbu Hibemsne PLANET Planet Personal VolP Desa e Select the number of rings befo
24. r specific location Advanced Click Nest to continue Select nstall from a list or specific location Advanced and press the Next button input the installation program location and press Next button The installation will continue and you will see the following screen Found New Hardware Wizard Please wait while the wizard installs the software D SEG 300 USB YolF Adaptor i Setting a system restore point and backing up old files in Cate your system needs to be restored in the future When you see the following screen press the Finish button Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for O SKG 300 USE YolP Adaptor Click Finish to close the wizard Back E nsn Cancel Then you will see the following Windows New Hardware Found Wizard screen Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software for VoIP Audio Device Gr If your hardware came with an installation CD lt 2 o floppy disk insert it now What da you want the wizard ta do CO Install the software automatically Recommended Install fram a list or specific location Advanced Click Nest ta continue Back Cancel Select nstall from a list or specific location Advanced and press the Next button input the installation program loc
25. ray and select configure as shown below Abaut Exit You will see the SKG 300 configuration screen as shown below P Spend Gontisuration General Call Forvaeding Call Recorder G n ral Sene Iriizir Ved Call Face d m Send ley Lal uw adr S eee Lonle ence Eaj Sequence E eft Phen Tyne PLANET Planet Persnnal VolP Galen Press the Call Forwarding tab to see the Call Forwarding parameters as shown below 26 gent Configuration Cal Formed Settings Vel Tin Phone Line Phone Line Tin Viel Enable Cal Forrrand Enable Call Forged Enable Tol Bynass Frier T nil Eppe Ring Before Fenecering Rings Erien Forud Hurter To Dini 332 Mmi To Diy Toll Dypt Planet Personal VolP Gabewan In order to enable toll bypass of incoming PSTN calls change the Phone Line to VOIP settings as follows e Check the Enable Toll Bypass checkbox as shown below Geen Conlienralimi a x Gereral Cal Forwarding Cel Recorder Vol To Phora Line Phone Line To VelP Enahle Cad Fremad Enahie Call Fervared DL Enable Tol Bypass E Enable Toll Bypass gb Argi Balora Forecaidng Rings Before Forrardrig 2 Nunes To Dial Yr G01 n Nunes To Dal 7 7 Toll Bgpaes Pri Number 1234 E Disable Standbu Hibemse PLANET Planet Personal voll Gateway oe Er e Select the number of rings before the forwarding takes place as shown below 27 T SKGAgent Configuration Genre Cal Forwarding
26. re the forwarding takes place as shown below T SkGAgent Configuration General Cal Fonemding Cal Recorder Lal hora Seite Voll 16 Phone Line Fore Line Ta YaF Erisble Call Forward Ensble Cal Forward Erie Toll Bypass Ring Befene Forewcing Hurter To Dial e Dirsble Stardet ibama PLANET Planet Personal VolP Ces Then select the telephone that should be dialed on the telephone line and press the Apply and or Exit button as shown below Enter the telephone exactly as you would dial it if you were to pick up a telephone directly connected to the phone line 24 T SkGoAgent Configuration Genial Cal Forvaneding Call cordes Ll hora ette VAF To Phone Line Fiore Line To Vol Enable Call Fond Iv Enable Call Fond Erie Toll Egpass Frisbie Toll Bypass Rings Erime Forevudirg 2 Rings Before Forvereding Humber To Dial Humber To Dial Tol Biases Fe Hur Power Hanagement he Dirab StandbuHibemse PLANET Plane Personal voll Gate If you are on a PBX you may need to press a digit to get an outside line i e 9 In this case you would enter 0 22199518 In order to forward incoming regular calls to a VoIP call such as through SkypeOut or to a Skype account enter speed dial number e g 22 associated with the Skype User without the key as shown above or enter the SkypeOut number e g 00886222199518 You may need to disable suspend mode in your computer to prevent the comp
27. rly in the SKGAgent gt Configure gt Call Forwarding tab e Make sure Skype version 1 3 xx or higher is used on both sides e Make sure your computer is not going into suspend sleep mode This will prevent toll bypass from working 36
28. s that may be contained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make improvements to this User s Manual and or to the products described in this User s Manual at any time without notice If you find information in this manual that is incorrect misleading or incomplete we would appreciate your comments and suggestions CE mark Warning The is a class B device In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures WEEE Warning a To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Trademarks The PLANET logo is a trademark of PLANET Technology This documentation may refer to numerous hardware and software products by their trade names In most if not all cases their respective companies claim these designations as trademarks or registered trademarks Revision User s Manual for PLANET Personal VoIP Gateway Model SKG 300 Rev 1 0 November 2005 Part No 2080 D10150 000 Chapter 1 UNCrOGUC COM MD M 4 SK G
29. st of known issues for the current SKG 300 driver version To find out the driver version right click on the SKGAgent green telephone in the system tray and select About Configure Exit You will see the SKGAgent About screen below 33 About SKGAgent E3 Flanet Personal YolP Gateway Copyright C 2005 ersion 1 14 08PLO Planet Tech www planet com tw Common Fix If SKG 300 was working OK and suddenly stops working properly e g stops responding to incoming rings or you cannot get a VoIP dial tone try the following e Quit the SKGAgent right click on the green telephone in the System Tray and select Quit e Quit the Skype application e Unplug the SKG 300 adaptor e Wait 30 seconds e Plug in the SKG 300 adaptor e Start Skype e Start the SKGAgent Wrong Device Installed If you insert the SKG 300 adapter on a Windows XP SP2 PC prior to installing the software the adapter will be incorrectly installed as a USB Modem Simply proceed to install the SKG 300 software and it will resolve the issue and install the adapter properly Softphone Version Warning If you get a Softphone Version Warning from SKG 300 then you should upgrade your softphone to the latest version Otherwise SKG 300 may not operate properly SKG 300 does not appear to be responding to incoming calls There are several reasons why SKG 300 may not function e SKG 300 may not work properly with some 4 wire multi line phones e
30. uter BS Note from going into sleep mode If the computer is in sleep mode then forwarding will not work Or you can enable Disable Standby Hibernate in configuration T SkGAgent Configuration Geneal Cal Fenuzeding Call Recorder Ll hora gefta Vor lo Phone Line Prioris Lew To VolP Lrable Cal Fond Lrsble Call Fond Erie Toll Bypass j Erihie Toll Bypass Rings Erime Formue 2 Rings Before Forvanncing z Humbe To Dial zz 99518 Humber To Dial Tol Biases Pin Kure Power Hanagement FF inate Starch tibemate PLANET Plane Personal Wiel Gate 25 3 9 Toll Bypass Toll bypass is similar to forwarding except the incoming caller hears a beep enters a password and then dials out an arbitrary number instead of fixed forwarding as described in the previous section There are two common scenarios for this You can call in from your mobile phone to the computer that the SKG 300 adaptor is connected to and make a low cost SkypeOut international call This is useful if you are in the same geographical location as SKG 300 and want to make international calls The second common scenario is your Skype to the computer that the SKG 300 adaptor is connected to and make a low cost local call over the PSTN line This is useful if you are traveling abroad and want to make a low cost local call in the geographical location that the SKG 300 adaptor is in Right click on the SKGAgent green telephone in the Windows System T
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