Pitney Bowes 9K0U User's Manual
Contents
1. To determine dimensional weight pricing 1 Weigh the item round any fraction of a pound to the next whole pouna 2 Determine if measurements are required use a measure ment template if available 3 If needed measure the length width and height round off individual measurements to the nearest inch and enter measurements into the electronic scale Dimensional weight will be calculated by the electronic scale or can be manually calculated in the following steps 4 Multiply the length by the width by the height This figure is the cubic capacity If the result is 1 728 cubic inches or less dimensional pricing does not apply Postage will be based on the scale weight and the appropriate zone 5 IRREGULARLY SHAPED PACKAGE If the result from 4 is more than 1 728 cubic inches multiply by the 0 785 adjustment factor divide it by 194 to determine the dimen sional weight Round up any fraction of a pound to the next whole pound The applicable postage is based on the scale weight or the dimensional weight whichever is greater and the appropriate zone Dimensional Weight Pricing Irregularly Shaped Items Height 9 1 4 Length 29 3 4 Width 18 1 4 Example 30 x 18 x 9 4 860 cubic inches x 0 785 3 815 1 194 19 67 pounds which is rounded up to 20 pounds Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Integra Model 9K0U Scale Operator Guide Index SV619552. Height lm _ i Length 5 11 1 2 max Nonmachinable letter size pieces ses Domes tic Mail Manual 101 1 2 and pieces over 3 5 ounces are subject to flat size rates LARGE ENVELOPES FLATS e ln minimum maximum length 11 1 2 inches 15 inches height 6 1 8 inches 12 inches thickness 1 4 inch 3 4 inch Flats exceed at least one of these dimensions Rigid flats and flats with certain characteristics see DMM 101 1 are subject to parcel rates _ _ oa PACKAGES length girth a Tp i m l Length Length girth cannot exceed 108 inches Parcel Post cannot exceed 130 inches length The longest side of the parcel girth Measurement around the thickest part Integra Platform Scale 9K0U Operator Guide 3 3 Chapter 3 Using the Integra Model 9K0U Scale Calculating USPS Postage Examples Note When you select a listed fee the dash along side it changes to a check mark and your selection appears above the remaining unselect ed fees Cancel a checked fee by pressing the fee key a second time Note To change an incorrectly entered ZIP Code or zone press CE C once to clear the number field Then enter the new number and proceed as usual 3 4 2 If dimensional weight has been used for calculating the post age amount a DW will be displayed on the screen Refer to Appendix A Dimensional Weight Pricing in this guide for more
3. Converting to Metric Weight 4 2 Recalling a FOR siti O ee av HY 4 2 Entering Weight Manually 4 91usunnoeuE Ru Lun eee 4 2 Generating Multiple TapeS GL Y Y FF Hon 4 3 Using the Scale to Count Like PartS n 4 3 Shopping for the Best USPS Rates nenea 4 4 Using the Weight Hold Feature 4 6 Additional Meter Features u 4 7 FUNDAS ii aaa ae 4 7 Account Status scialle 4 8 Printing Amounts That Exceed the Meter s Printing Capacity 4 8 5 TROUBLESHOOTING Clearing Error Messages 5 2 Diagnosing IPRODIBINS a sana _ FFF FR NF AN 5 2 6 MAINTAINING THE Integra MODEL 9KOU SCALE CICANING siena 6 2 Changing the Rate Calas a 6 2 Calibrating the 9K0U Seal scort 6 3 APPENDIX A DIMENSIONAL WEIGHT PRICING Rectangular ShAped ascii A 2 Dimensional Weight Pricing Criteria n A 2 Determining Dimensional Weight Pricing A 2 Irregularly Shaped EF FFR lt IO FF WN A 3 Dimensional Weight Pricing Criteria ooooonnnccnnnnnnninnnnn A 3 Determining Dimensional Weight Pricing A 4 INDEX ii Integra Platform Scale 9KOU Operator Guide SV61955 Rev A Integra Model 9K0U Scale Operator Guide Chapter 1 Introduction About The Integra Model 9K0U Scale 1 2
4. Model 9K0U Scale Operator Guide Notes 1 Scale must be at zero weight before selecting Manual Weight Entry 2 The Manual Weight feature is limited to the maximum the scale will weigh as indicated by the capacity on the front of the scale Generating Multiple Tapes Not in menu list Using the Scale to Count Like Parts Follow the steps below to enter weight manually 1 2 NOoOm Rw Select Manual Weight Entry When prompted enter the weight The numbers display from right to left as on a calculator For example For 4 lb 2 oz enter 4 0 2 0 press Enter For 3 lb 2 5 oz enter 3 0 2 5 press Enter The scale returns to the ready mode Select a class The postage amount displays Add fees as necessary Transfer postage to the meter Generate a tape or print a tape strip Press the Zero key to exit manual weight mode With weight on the scale 1 2 Select a class and apply fees if desired Type the number of tapes you want to print Do not press enter If you do the scale interprets the number you typed as additional postage Press the Tape key The meter sets and the mailing ma chine begins printing tapes With the Parts Count function you can obtain a count of like items based on the weight of a known quantity of those items The weight of the known quanity should be at least 2 ounces Depending on the shape and quantity of the parts you are weighing you may need to place them in a
5. The screen indicates your change 3 Select Exit to leave this menu 4 Select Save or Cancel to save or cancel your changes After exiting setup mode the scale resets and returns to ready mode Certain user options can be turned on or off They concern information you can retain from mailpiece to mailpiece and are explained in the chart below Some options are password protected for supervisory control When on class information clears when the item is removed from the scale Autoclear Class Autoclear Zone Displays only when When on zone information clears when the item is removed from the scale Autoclear Class is off When on the zone clears when a new Clear Zone New Class class is selected When on retains the weight of an item for a brief time after the item is re moved from the scale Auto Weight Hold Integra Platform Scale 9K0U Operator Guide 2 3 Chapter 2 Getting Acquainted Entering the You can access these options by pressing the Setup key and Supervisor Password selecting Supervisor Setup Refer to the chart below which includes the options under Supervisor Setup Follow the steps below to access supervisor setup options 1 2 o Exit On Autoclear Class On Clear Zone New Class Off Auto Weigh Hold Press the Setup key Select Supervisor Setup The Enter Password prompt displays Enter the supervisor password M G R on the alpha keys press Enter T
6. Weight Hold Entering Weight Manually 4 2 The scale has a number of 0 lb 0 0oz special features that help you process mail quickly and ef Scale Functions ficiently These features are Metric Weight explained below and accessed _ Fee Recall with the Scale Functions key or Weight Hold by pressing a designated scale Manual Weight Entry control key Parts Count With an item on the scale 1 Selecta class 2 Add fees 3 Press the Scale Functions key 4 Select Metric Weight The scale converts and displays the weight of the item to metric kg The message For Export Forms also displays Press CE C once to return to scale functions 6 Press CE C again to return to the class display DI The Fee Recall option allows you to review the fees included in the total postage amount It also displays the item value for verification For example to recall insurance value with the total postage amount displayed 1 Press the Scale Functions key 2 Select Fee Recall The value of the item and the fees that were applied to the postage amount display 3 Select Exit to return to the transaction menu Refer to the section Using the Weight Hold Feature pg 4 6 This function allows you to enter the known weight of an item without putting the item on the scale You can then generate a tape on the meter and apply it to the mailpiece Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Integra
7. like items using scale to count like parts 4 3 limits printing amounts that exceed meter s capac ity 4 8 menu navigating the menus 2 2 meter charging postage to specific account in meter 3 5 printing amounts that exceed meter s capac ity 4 8 metric converting to metric weight 4 2 O Other Language description 2 5 P Parts Count using scale to count like parts 4 3 password account password 3 6 supervisor entering 2 4 postage calculating examples entering ZIP Zone codes 3 4 First Class 3 2 international 3 5 charging postage to specific account in meter 3 5 printing amounts that exceed meter s capac ity 4 8 shopping for best rates 4 4 power supply specifications 1 5 SV61955 Rev A pricing weight pricing irregularly shaped criteria A 3 rectangular shaped criteria A 2 determining A 2 weight pricing irregularly shaped determining A 4 printing amounts that exceed meter s capacity 4 8 problems diagnosing 5 3 R rate card changing 6 2 rates rate card changing 6 2 rate shop function 4 4 recalling a fee 4 2 rectangular shaped packages dimensional weight pricing A 2 S safety precautions 1 2 scale calibrating 6 3 cleaning 6 2 identification of components 1 3 making connections 1 4 setup options supervisor accessing 2 4 tailoring or modifying 2 3 shopping for best rates 4 4 single piece rates First Class postage illustrated chart 3 3 sleep mode description 1 2 Integra Platform Scale
8. International key 2 Select First Class 3 The words Enter Country appear on the display 4 See Entering Alphabetic Information page 2 2 to enter the name of the country A list of countries starting with the letter you entered appears Enter the second letter of the country in the same way to reduce the number of choices that appear Tip You may select First Class Q Priority W Parcel Post E Express R Postcard A and International S with their own keys The Account feature allows you to charge postage to the ac counts in your meter Whenever you charge postage to an account the postage and piece information are updated in Ac count Status which is accessed by pressing the Meter Func tions key Tip To access meter accounts you must turn Accounting OFF in Supervisor Setup Configure Scale Follow the steps below to charge postage to a meter account via the scale Be sure your meter is on and connected to the scale 1 Press the Account key If the meter contains 10 accounts or less the account numbers display in list form You may need to scroll to see the entire list Go to Step 2 If the meter contains more than 10 accounts the dis play prompts you to enter an account number Go to Step 3 2 Select the menu number of the account you want The number you select appears at the bottom of the display SV61955 Rev A Integra Platform Scale 9K0U Operator Guide 3 5 Chapter 3 Using the Integra Mo
9. With an item on the scale Select Class 1 Select First Class then select Me ee Letter Large Envelope or Parcel Post Package The postage amount Express displays and the fees menu International appears Notice that the Post card class disappeared as it is not a valid class for this weight Note If First Class is selected and the weight is over 3 5 oz you will be prompted to enter whether the item is a Large Envelope or a Package Refer to the descrip tion chart on the next page The First Class Mail Single Piece Rates chart pg 3 3 is also on the back of the Ouick Reference Guide for easy reference e lf Priority is selected you will be prompted for Flat Rate Env Flat Rate Box or Package If Package is selected you will then be prompted to enter the destination ZIP code and then the dimen sions Refer to the description chart on the next page for determining dimensions 3 2 Integra Platform Scale 9K0U Operator Guide SV61955 Rev A SV61955 Rev A Integra Model 9K0U Scale Operator Guide FIRST CLASS MAIL SINGLE PIECE RATES POSTCARDS minimum maximum 4 1 4 length 5 inches 6 inches max n y height 3 1 2 inches 4 1 4 inches min thickness 0 007 inch 0 016 inch Height A Length 5 6 min max LETTERS minimum maximum 1 8 length 5 inches 11 1 2 inches max See height 3 1 2 inches 6 1 8 inches sz PA thickness 0 007 inch 1 4 inch
10. create a group consisting of class rate combinations you want to compare You may cre ate up to five groups To create a group remove weight from the platter and fol low the steps below 1 Press Setup select Supervisor Setup Enter the supervisor password press Enter Select Program Rate Shop select Create Group Enter a group name up to 10 characters press Enter Select Edit Group Members Select Create Group Member SAP N Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Shopping for the Best USPS Rates Integra Model 9K0U Scale Operator Guide 7 Selecta class and other shipping criteria as they appear The screen displays the selections you made Select Exit select Create Group Member to add another carrier to the group 10 Repeat step 9 to create up to five members per group 11 When finished continue pressing Exit until Save Changes displays 12 Select Save Changes or Cancel all changes If you can cel all changes the group s you created will not be saved Tip Record each group name and members on paper as a reminder of what the combinations are To compare rates place an item on the scale and follow the steps below 1 Choosearate as you would normally Just make sure that the rate combination you choose is a member of a rate shopping group Adding fees of any kind prevents use of Rate Shopping The screen displays the postage amount 2 Press the Rate Shop K key The ra
11. greater than the meter s printing capacity 1 Be sure the scale is displaying the postage amount you want to transfer to the meter 2 Press the Meter Set key The Currency Breakdown mes sage appears on the scale See the sample at right 3 Pressthe scale s Tape key the meter produces a tape XIb X Xoz XXX XX in the print amount If your Currency Breakdown meter or mailing machine Press Meter Set Tape doesn t have automatic trip Remaining XXX XX Print Amount XX XX capability press the scale s Meter Set key and run a tape through the meter or manually trip the mailing machine Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Integra Model 9K0U Scale Operator Guide Printing Amounts 4 Repeat Step 3 as necessary to print the total postage that Exceed the amount When finished the total amount of postage ap Meter s Printi pears on the scale er 3 URTO 5 Remove the item from the scale or press CE C twice to re Capacity turn to ready mode 6 To cancel the currency breakdown feature press CE C twice any time during the transaction SV61955 Rev A Integra Platform Scale 9K0U Operator Guide 4 9 This Page Intentionally Blank Integra Model 9K0U Scale Operator Guide Chapter 5 Troubleshooting Clearing Error Messages rierren 5 2 Diagnos ma Problems tese 5 2 SV61955 Rev A Integra Platform Scale 9K0U Operator Guide Chapter 5 Troubleshooting Clearing Error Occasionally error message
12. in the USA Eje Printed on recyclable paper LI
13. sleep Mode lena 1 2 SaleyPrecaulions _ sai 1 2 Scale 8 Keypad lIdentification nt 1 3 Makimg Connections ce 1 4 Specifications ore ra a E E ee aie pa 1 5 Howto Use This Guide ea e see o aaa eee 1 6 GetingiHlelp ee ea 1 7 SV61955 Rev A Integra Platform Scale 9K0U Operator Guide Chapter 1 Introduction About The Integra Model 9K0U Scale Sleep Mode Safety Precautions 1 2 This user guide covers the operation of the 9K0U scale de signed with a separate weighing platform and display unit The scale determines the weight of a mailpiece placed on the platter or platform and calculate rates and fees based on se lections made from the keypad The scale can also interface with and display a variety of information about Pitney Bowes electronic postage meters The scale enters sleep mode if it remains inactive at zero weight for more than five minutes In this state the display ap pears blank Touch the weight platter platform to activate the display Follow the normal safety precautions for all office eguipment when using this scale Use only the AC adaptor power supply included with the scale e To protect against electric shock plug the AC adaptor into a properly grounded wall outlet only e The wall outlet should be near the scale and easily acces sible e Avoid using wall outlets controlled by wall switches or shared with other eguipment e Do not route the AC adaptor cabl
14. 9K0U Operator Guide 1 3 Index special features using converting to metric weight 4 2 generating multiple tapes 4 3 recalling a fee 4 2 entering weight manually 4 2 weight hold 4 2 using scale to count like parts 4 3 specifications 1 5 supervisor password entering 2 4 setup options accessing 2 4 support via internet 1 7 via phone 1 7 T tapes generating multiple tapes 4 3 technical support via internet 1 7 via phone 1 7 temperature range operating specifications 1 5 troubleshooting 5 3 U UL compliance specifications 1 5 user options changing 2 3 USPS postage calculating examples entering ZIP Zone codes 3 4 First Class 3 2 international 3 5 V Vibration Filter description 2 5 1 4 W weighing specifications 1 5 weight converting to metric weight 4 2 entering manually 4 2 hold 4 2 pricing irregularly shaped criteria A 3 determining A 4 rectangular shaped criteria A 2 determining A 2 weight hold feature 4 6 weights and measures specifications 1 5 Z ZIP Zone codes entering 3 4 Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Integra Model 9K0U Scale Operator Guide SV61955 Rev A Integra Platform Scale 9K0U Operator Guide 1 5 ZE PitneyBowes Engineering the flow of communication 1 Elmcroft Road Stamford Connecticut 06926 0700 www pb com For Service or Supplies PB Form SV61955 Rev A 3 07 2007 Pitney Bowes Inc All Rights Reserved Printed
15. HE Pitney Bowes Integra Platform Scale 9KOU Operator Guide US English Version FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency and energy and if not installed and used in accor dance with the instruction manual may cause harmful interference to radio com munications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interfer ence at their own expense CAUTION Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Shielded I O cables must be used with this equipment to ensure compliance with the limits Use of unshielded cables is prohibited Integra Platform Scale 9K0U Operator Guide SV61955 Rev A March 2007 2007 Pitney Bowes Inc All rights reserved This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means electronically or mechanically without the express written permission of Pitney Bowes We have made every reasonable ef
16. Rev A Integra Platform Scale 9K0U Operator Guide Index A account charging postage to specific account in meter 3 5 Accounting supervisor setup option description 2 5 Account Status feature description 4 8 alphabetic entering alphabetic information 2 2 Autoclear Class description 2 3 Autoclear Zone description 2 3 Auto Weight Hold description 2 3 C calculating USPS postage examples entering ZIP Zone codes 3 4 First Class 3 2 international 3 5 calibrating your scale 6 3 CE C key functionality 2 2 cleaning your scale 6 2 Clear Zone New Class description 2 3 connecting your scale 1 4 Create Intra ZIP description 2 5 D diagnosing problems 5 3 dimensional weight pricing irregularly shaped criteria A 3 determining A 4 rectangular shaped criteria A 2 determining A 2 Discount Surcharge description 2 5 E error messages clearing 5 2 F FCC compliance specifications 1 5 fee recalling a fee 4 2 First Class postage calculating 3 2 single piece rates illustrated chart 3 3 Funds feature available used 4 7 H help via internet 1 7 via phone 1 7 inactive scale sleep mode 1 2 Inscriptions description 2 5 Install Scale description 2 5 international postage calculating 3 5 irregularly shaped packages dimensional weight pricing A 3 K keypad identification of components 1 3 l 2 Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Integra Model 9K0U Scale Operator Guide L
17. ble with your meter you can initiate and display the me ter functions described below via the scale by pressing the Meter Functions key Select Funds to read the amount of funds available used and the total number of mailpieces processed Press CE C to re turn to the Meter Functions screen SV61955 Rev A Integra Platform Scale 9K0U Operator Guide 4 7 Chapter 4 Beyond the Basics Additional Meter Features Account Status Note Your meter s operating guide provides more details on these features Printing Amounts That Exceed the Meter s Printing Capacity 4 8 O lb 0 00z Account 2 Value 18 960 Select Account Status to view the status of the account to which the meter is set It displays the account number the amount of money in the account and the number of pieces processed against that account See the example below Select Clear Account to clear value and pieces information at the end of a reporting period Select Select Account to pick from available account numbers Press CE C to exit Account Status Press CE C again to exit meter functions Some meters are limited to a postage printing capacity of 99 99 However this doesn t prevent you from mailing a package whose postage exceeds the maximum printing ca pacity By using the feature called Currency Breakdown you can generate multiple tapes to equal the needed postage amount Follow the steps below to generate tapes equalling a post al amount
18. container You can deduct the weight of the container and count and weigh the parts at the same time If you are not using a container start with Step 2 below 1 2 Place an empty container on the scale The container must weigh less than 7 lb for 9K0U Press the Scale Functions key and select Parts Count from the menu The scale re zeros and prompts you to place a counted sample on the scale SV61955 Rev A Integra Platform Scale 9KOU Operator Guide 4 3 Chapter 4 Beyond the Basics Note All like Items must be the same individual weight Shopping for the Best USPS Rates 4 4 3 Place a known quantity of like parts on the scale or in the container The scale prompts you to en ter the number of parts in the sample 4 Enter the quantity via the numeric keypad press Enter The display shows the total number of parts their combined weight and their average individual weight If you add or remove items parts and weight fields adjust accordingly To exit Parts Count remove parts from scale and press CE C If you used a container remove it from the scale and press the Zero key The Rate Shop function K key allows you to compare USPS rate and class combinations For example if you want to ship an international package by air you could compare prices without repeatedly entering the same information To use Rate Shopping first make sure it s turned on under Supervisor Setup Options and then
19. dates and frequently asked questions about Integra scales 1 Goto http support pb com 2 Click the Scales link 3 Click Integra Series Mailing and Shipping Scales 4 Click 9KOU SV61955 Rev A Integra Platform Scale 9K0U Operator Guide 1 7 This Page Intentionally Blank Integra Model 9K0U Scale Operator Guide Chapter 2 Getting Acquainted Navigatingithe Menus rene na 2 2 Entering Alphabetic Information 2 2 Tailoring Setup Options LFion 2 3 Changing User Options n 2 3 Entering the Supervisor Password 2 4 SV61955 Rev A Integra Platform Scale 9K0U Operator Guide Chapter 2 Getting Acquainted Navigating the Menus Note Pressing the CE C key once while in a transac tion reverts to the previous screen The second press of CE C clears the transaction and returns you to the ready mode Entering Alphabetic Information Note England is listed under U for United Kingdom 2 2 The scale s easy to follow menu system guides you through each transaction and applies the information and features you select Arrows appearing on the right hand side of the screen indicate the presence of more choices Press the up A or down Y scroll keys at the right of the display to view next or previous choices When you select an item from the menu the display registers your selection and advances to the next menu sc
20. del 9K0U Scale Charging 3 Enter an account number Postage toa Place an item on the scale and select a class etc as usu e y ge al Specific Account Press Meter Set to transfer postage to the meter in the Meter OR Not all meters support press the Tape key to set the meter and generate a tape this feature If the account is password protected in the meter the scale prompts you to Enter Account Password Enter the four digit account password and press Enter The account number dis plays If you enter the wrong password an error message dis plays To clear the message press CE C to return to the ready screen 3 6 Integra Platform Scale 9K0U Operator Guide SV61955 Rev A SV61955 Rev A Integra Model 9K0U Scale Operator Guide Chapter 4 Beyond the Basics Using Special Features Converting to Metric Weight Recallinga Fee uei eu UY ALS 01a og ole A Entering Weight Manually Generating Multiple Tapes Using the Scale to Count Like Parts Shopping for the Best USPS Rates Using the Weight Hold Feature Additional Meter Features Printing Amounts That Exceed the Meter s PHAID G AD ACIY see Integra Platform Scale 9KOU Operator Guide Chapter 4 Beyond the Basics Using Special Features Converting to Metric Weight Recalling a Fee
21. e only in areas of excessive vibration to aid the display of stable weights Discount Surcharge When ON allows the user to adjust carrier rates higher or lower than normal BMC Intra ZIP Create Intra ZIP Used to enter ranges of ZIP code locations within a bulk mailing center SV61955 Rev A Integra Platform Scale 9K0U Operator Guide 2 5 This Page Intentionally Blank Integra Model 9K0U Scale Operator Guide Chapter 3 Using The Integra Model 9K0U Scale Calculating USPS Postage 3 2 Examples na 3 2 EE oe ee is 3 2 Entering ZIP Zone Codes 3 4 International eo 3 5 Charging Postage to a Specific Account in theiMeier uu toe o 3 5 SV61955 Rev A Integra Platform Scale 9K0U Operator Guide Chapter 3 Using the Integra Model 9K0U Scale Calculating The following assumes you have completed the installation in USPS Postage structions included with your scale If not please do so now When the scale is ready to weigh a 0 Ib 0 0 oz gt 0 lt Note If your scale iloi the displ Select Class dotate mailpiece the display appears as First Class meter the active shown at right Priority meter account ap Refer to the examples below for Parcel Post pears at the bottom processing different classes of Express of the screen See mail Postcard Applying Postage International to a Specific Ac count in this chap ter Examples First Class Olb1 850z gt 0 lt
22. e over sharp edges or trap it between furniture Do not disassemble the scale if it has been dropped or has otherwise had the enclosure stressed in any way call Pitney Bowes at 1 800 522 0020 Do not place lighted candles cigarettes cigars etc on the scale Use the equipment only for its intended purpose Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Integra Model 9K0U Scale Operator Guide Scale 8 Keypad See the callouts on the Keyboard Display Module for keypad Identification explanation of all functions Scale Platform Rate Card under cover Display Menu Selection Keys Softkeys Zero Alpha Class Special Keyboard Services Scale amp Meter Display Control Keys Module SV61955 Rev A Integra Platform Scale 9K0U Operator Guide 1 3 Chapter 1 Introduction Making Connections Disconnect power at wall outlet before Connect platform cord to inserting or removing rate card Keyboard Display Module Connect power cord to Connect meter cord to Keyboard Keyboard Display Module Display Module using the indicated port Connect meter cable to meter Plug power cord into wall outlet Optional 1 4 Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Integra Model 9K0U Scale Operator Guide Specifications tem categoy Specifications Power Supply Operating Temperature Range comc Weighing Specifications UL FCC Weights a
23. eight only chanical interference platter Call the Diagnostic Center Scale display does not Platter incorrectly Ensure platter is correctly seated reach weight capacity seated or mechanical Check for foreign matter under scale interference platter 1 Air currents moving Move scale to another location across platter 2 Platter or item being Clear the area around the scale Inconsistent weights weighed touching another object 3 Vibrations affecting Turn on vibration filter scale SV61955 Rev A Integra Platform Scale 9KOU Operator Guide 5 3 This Page Intentionally Blank SV61955 Rev A Integra Model 9K0U Scale Operator Guide Chapter 6 Maintaining The Integra Model 9K0U Scale Cleannge ee lea 6 2 Changing iheRate Card o 6 2 Calibrating the 9KOU Scale cnc 6 3 Integra Platform Scale 9K0U Operator Guide Chapter 6 Maintaining The Integra Model 9K0U Scale Cleaning Changing the Rate Card 6 2 Your scale requires very little maintenance Simply keep it clean by wiping it off with a soft dry cloth Do not use harsh chemical cleaners To properly clean your scale call the PB Supply Line 800 243 7824 and request cleaning kit 901 4 USPS rates change periodically When this occurs Pitney Bowes sends you an updated rate card containing the revised rates Although complete installation instructions accompany any new rate card you may refer to the following basic steps To change the rate ca
24. f you place the 20 Ib weight on the scale 19 Ib 15 8 oz or 20 Ib 0 0 oz should appear in the display Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Integra Model 9K0U Scale Operator Guide Appendix A Dimensional Weight Pricing ReciangularsShaped noia A 2 Dimensional Weight Pricing Criteria A 2 Determining Dimensional Weight Pricing A 2 o iran A 3 Dimensional Weight Pricing Criteria A 3 Determining Dimensional Weight Pricing A 4 SV61955 Rev A Integra Platform Scale 9K0U Operator Guide Appendix A Dimensional Weight Pricing Rectangular NOTE Most packages will not be measured since they will Shaped not meet the below criteria Dimensional Here are the criteria for dimensional weight pricing Weight Pricing e Priority Mail Criteria e Measures more than one cubic foot 1 728 cubic inches Item is destined for Zone 5 through 8 e Regular Shaped Determining To determine dimensional weight pricing Dimensional 1 Weigh the item round any fraction of a pound to the next Weight Pricing whole pound 2 Determine if measurements are required use a measure ment template if available 3 If needed measure the length width and height round off individual measurements to the nearest inch and enter measurements into the electronic scale Dimensional weight will be calculated by the electronic scale or can be manua
25. fort to ensure the accuracy and usefulness of this manual however we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products Due to our continuing program of product improvement equipment and material specifications as well as performance features are subject to change without no tice Contents 1 INTRODUCTION About the Integra Model 9KOU Scale enee 1 2 Sleep Mode eee 1 2 o NET NN FFF YY Y FFIN FFAN FYN 1 2 Scale amp Keypad Identification mn 1 3 Making Connections osi 1 4 Specifications III aaa aaa aaaan aaa 1 5 How to Use This Udo 1 6 Getting AAA Po iaia 1 7 2 GETTING ACQUAINTED Navigating the MenUSs iii 2 2 Entering Alphabetic Information nenea 2 2 Tailoring Setup Options LLY LL FL Y FEN 2 3 Changing User Options au iu aei ii ieri dicte 2 3 Entering the Supervisor Password 2 4 3 USING THE Integra MODEL 9K0U SCALE Calculating USPS Postage ii 3 2 Examples sapa e n tea iaia i at a ia 3 2 First Class eee aaa aaa 3 2 Entering ZIP Zone Codes ss sait aaa t c ci o 3 4 Intemational seeni nenea nana 3 5 Charging Postage to a Specific Account in the Meter 3 5 SV61955 Rev A Integra Platform Scale 9K0U Operator Guide Contents 4 BEYOND THE BASICS Using Special Features 4 2
26. he options Exit Configure Scale and BMC Intra ZIP display See the chart on the next page for definitions of these functions Pressing Exit returns you to the User Setup screen Select the desired options and respond to the prompts When finished select Exit until you exit the setup menus Select Save or Cancel to save or cancel your changes The scale resets and returns to the ready screen Supervisor Setup Supervisor Setup Service Setup Exit Configure Scale BMC Intra ZIP Exit Program Rate Shop Install Scale Accessible by SERREP Discount Surcharge LOff Other Language password not recom Program Carrier Off Inscription mended LOff Accounting Off Vibration Filter Off Discount Surcharge Off Rate Shopping Shaded options appear only if turned ON under Configure Scale 2 4 Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Integra Model 9K0U Scale Operator Guide while in a supervi Option Description sor option returns Configure Scale you to the previous Install Scale Used to enter the scale s origin ZIP code SCISSm during the installation process Other Language When ON prompts display in Spanish Inscriptions When ON allows the user to choose an inscription from those installed in a con nected meter Accounting When ON communicates with optional connected mail data system about account data When OFF communicates with op tional connected meter about account data Vibration Filter Us
27. information 3 Either select a fee or ignore these choices If you select a fee its cost is added to the postage amount and the new total displays 4 Press the Meter Set key to transfer postage to the meter OR press the Tape key to generate a meter tape To generate more than one tape with the same postage amount see Generating Multiple Tapes in Chapter 4 Entering ZIP Zone Codes When parcel post or priority mail is selected the Select ZIP Select Zone prompt displays Choose one option For ZIP Enter the first five digits of the destination ZIP Code press Enter For Zone If you know the destination zone enter the zone number and press Enter You may be prompted to enter the package size Length Width Height in inches Once entered the software will determine if the rate is based on the dimen sional weight or not If it is you will see the symbol displayed next to the weight Refer to Appendix A Dimensional Weight Pricing in this guide for more information The ZIP Code or zone number postage amount and options for more services display Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Integra Model 9K0U Scale Operator Guide Calculating USPS Postage Examples Charging Postage to a Specific Account in the Meter Not all meters support this feature International To send an international letter by air With the scale in ready mode and weight on the scale 1 Pressthe
28. lly calculated in the following steps 4 Multiply the length by the width by the height This figure is the cubic capacity If the result is 1 728 cubic inches or less dimensional pricing does not apply Postage will be based on the scale weight and the appropriate zone 5 RECTANGULAR SHAPED PACKAGE If the result from 4 above is more than 1 728 cubic inches divide it by 194 to determine the dimensional weight Round up any frac tion of a pound to the next whole pound The applicable postage is based on the scale weight or the dimensional weight whichever is greater and the appropriate zone A 2 Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Integra Model 9K0U Scale Operator Guide Rectangular Dimensional Weight Pricing Rectangular Shaped Shaped Width 20 Height 20 1 4 Length 20 3 4 Example 21 x 20 x 20 8 400 cubic inches 194 43 29 pounds which is rounded up to 44 pounds Irregularly NOTE Most packages will not be measured since they Shaped will not meet the below criteria Dimensional Here are the criteria for dimensional weight pricing Weight Pricing e Priority Mail Criteria e Measures more than one cubic foot 1 728 cubic inches Item is destined for Zone 5 through 8 e irregularly Shaped SV61955 Rev A Integra Platform Scale 9K0U Operator Guide A 3 Appendix A Dimensional Weight Pricing Irregularly Shaped Determining Dimensional Weight Pricing A 4
29. mp Measures Meets or exceeds accuracy requirements of the National Institute of Standards and Technology SV61955 Rev A Integra Platform Scale 9K0U Operator Guide 1 5 Chapter 1 Introduction How to Use This To help you follow the instructions in this book we have used a Guide number of writing conventions They deal with how text is pre sented to guide you through the information and procedures 1 6 The word Press refers to the pressing of any character key For example you might be instructed to press the Setup H key or Rate Shop K key The word Select refers to the selecting of menu Softkeys items via the softkeys at the left of the display see the drawing at right For example you might be instructed to selecta class from the menu list Words in bold text after the N words Press or Select are names of character keys or menu items Notes consist of information that is useful but not critical to operating the scale Tips are presented between horizontal lines They suggest shortcuts or information safeguards Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Getting Help Integra Model 9K0U Scale Operator Guide ne ey PRO Direct questions and requests for service to the Pitney Bowes Diagnostic Center at 1 800 522 0020 Please be near your scale when you call Representatives are available Monday Friday 8 00 a m to 8 00 p m Eastern time Visit our website for the latest up
30. n 10 Ib 0 00 oz then the scale is out of tolerance and must be recalibrated Place a 20 Ib test weight on scale platter The weight should read 19 Ib 15 6 oz If the weight reads less than 19 Ib 15 2 oz or greater than 20 Ib 0 00 oz then the scale is out of tolerance and must be recalibrated It is recommended that calibration be performed once a year Contact your local District to obtain a 20 Ib calibration weight or contact your Pitney Bowes Customer Service Representa tive to have the scale calibrated To calibrate your scale 1 2 The scale should be level and powered up a minimum of ten 10 minutes prior to calibration Press the Setup key The scale displays the user setup menu Select Service Setup from the menu At the Enter Pass word prompt enter the following key sequence SERREP SV61955 Rev A Integra Platform Scale 9K0U Operator Guide 6 3 Chapter 6 Maintaining The Integra Model 9K0U Scale Calibrating the 9K0U Scale 20 Ib Calibration Weight Required 6 4 a Press Enter and the Service Setup menu appears Press the down cursor key to advance to the next page of the Service Setup menu and select Metrology Setup The Metrology Setup menu appears Select Scale Calibration and follow the prompts displayed on the scale When you are done the Metrology Setup menu reappears in the display Select Exit Exit Exit then select Save Changes The scale resets and is now calibrated I
31. nds to make sure the weight registers before removing it Result The weight reading is retained for a brief period 3 Select the class and any desired fees Any key press other than zero extends the weight hold time for that trans action 4 When finished with your selections transfer postage to the meter in the usual way To exit manual weight hold wait a few seconds until the hold feature times out or press Zero or to cancel the entire transac tion press CE C Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Integra Model 9K0U Scale Operator Guide Using the Weight Hold Feature Additional Meter Features Note Your meter must be on to ac cess these fea tures Funds To enable automatic weight hold feature for every transac tion Press the Setup key Select Auto Weigh Hold to turn the feature on Select Exit Select Save changes or to exit without saving select Cancel all changes Result The scale reinitializes and returns to ready mode No indication of the weight hold feature displays Thereaf ter whenever you place an item on the scale its weight will be retained briefly when you remove it from the platter ala To disable weight hold repeat the above steps noting that se lecting Auto Weigh Hold in Step 2 results in Off displaying next to the feature The Integra scale interfaces with postage meter models B700 B900 F800 and F900 Depending on the features availa
32. rd 1 Disconnect the power supply at the wall outlet 2 Remove the cover from the top rear of the display module and set aside 3 Remove the old rate card 4 Slide the new card into the slot with the unlabeled side fac ing you Press it firmly until it snaps into place 5 Replace the cover on the display module 6 Plug the power supply into the wall outlet Return old rate cards to Pitney Bowes according to in structions received with new cards Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Calibrating the 9K0U Scale 20 Ib Calibration Weight Required Integra Model 9K0U Scale Operator Guide NOTE The scale must be installed according to the instal lation instructions accompanying the scale before per forming the calibration procedure here It is recommended that you check accuracy of the scale every three months with a known weight for example 5 Ib The weight displayed should be the weight applied minus the mainte nance tolerance To check accuracy Weight Classifier mode default for USPS perform one of the following tests Place a 5 Ib Test Weight on scale platter The weight should read 4 Ib 15 80 oz If the weight reads less than 4 Ib 15 6 oz or greater than 5 Ib 0 00 oz then the scale is out of tolerance and must be recalibrated Place a 10 Ib Test Weight on scale platter The weight should read 9 Ib 15 8 oz If the weight reads less than 9 Ib 15 4 oz or greater tha
33. reen if appro priate Use the alpha keys located across the bottom of the keypad to enter information such as names of countries or passwords UNITED STATES Sa Pitney Bowes Bed POST OFFICE a U Capacity 0 7 Ib x 0 05 oz 7 70 Ib x0 2 02 A M Weight Classifier for Postal Use call 1 800 522 0020 Store Preset 1 Preset 2 Preset 3 Preset 4 For questions and requests for service For example when sending mail to Spain at the Enter Coun try prompt Press the S key The scale displays the countries that begin with the letter S You may then either e Enter the second letter of the country name to narrow the choices Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Entering Alphabetic Information Tailoring Setup Options Changing User Options SV61955 Rev A Integra Model 9K0U Scale Operator Guide Press the selection key adjacent to the country you want or Press the down arrow scroll key to see the entire list of countries beginning with the letter S After installing your scale and becom ing familiar with the location of the keys press the Setup key and review the list of User Setup options A diagram of the Exit On Autoclear Class On Clear Zone New Class Off Auto Weigh Hold Supervisor Setup Service Setup setup menu is shown at right 1 Press the Setup key 2 Press the menu selection key next to the option you want to change
34. s display on the screen Some Messages times they identify an incorrect entry and indicate corrective action To clear most errors 1 Press CE C to return to previous menu 2 Press CE C a second time to return to the beginning of the transaction If the error does not clear call the Pitney Bowes Diagnostic Center at 1 800 522 0020 Diagnosing You may be able to diagnose and correct problems yourself by Problems referring to the symptoms vs recommendations chart on the next page If performing the suggested action is not success ful call the Pitney Bowes Diagnostic Center 5 2 Integra Platform Scale 9K0U Operator Guide SV61955 Rev A Integra Model 9K0U Scale Operator Guide Bica ATS Sleep Mode Touch the Zero Enter or CE C key or touch the weight platter Scale power supply Check power supply is firmly connected unplugged at each end Remove plug from wall Blank Screen outlet wait 10 seconds reconnect Rate card not firmly Disconnect power remove card rub a in slot inserted back pencil eraser over the gold contacts to wards clean them insert card as illustrated in Chapter 6 reconnect power Scale does not return to Interference with scale Check the area around the scale to Zero platter ensure that nothing is touching the scale platter by either leaning against it or pressing up on the platter Press Zero key Scale displays Zero Out of calibration or me Check for foreign matter under scale w
35. tes for the other group members display next to the member names 3 Select one of the other rates OR press CE C to use the original rate To delete a group 1 Press Setup select Supervisor Setup 2 Enter the supervisor password press Enter 3 Select Program Rate Shop 4 Select the group name you want to delete 5 Select Delete Group SV61955 Rev A Integra Platform Scale 9K0U Operator Guide 4 5 Chapter 4 Beyond the Basics Using the Weight Hold Feature 4 6 The weight hold feature is useful when weighing large enve lopes that block the display if the keyboard display module is located near the platform and being blocked This feature retains the weight reading for a brief time after you remove an item from the scale lt allows you to continue selecting class and fees even though the item is no longer on the scale Pressing any key for example to select a class or fee other than zero extends the weight hold time for that transaction You may activate weight hold mode in two ways manually with the Scale Functions key or automatically through setup To use the manual weight hold feature for one transac tion 1 Use one of the following methods with no weight on the scale Method Press the Weight Hold key G displays to the right of the weight field Press the Scale Functions key Same and select Weight Hold from the list of features 2 Place a mailpiece on the scale and wait two seco
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