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Philips 241P4QRY User's Manual

1. V Position 0 100 m Phase 0 100 m Clock 0 100 Resolution Notification On Off Reset Yes No L Information 2 Setting up the monitor EJ Resolution notification Height adjustment This monitor is designed for optimal performance at its native resolution 1920 x 1080 60 Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920 x 1080 60 Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu EJ Physical Function Tilt Pivot Swivel 2 3 Remove the Base Assembly for Note VESA Mounting This monitor accepts a 100mm x 100mm VESA Compliant mounting interface Before you start disassembling the monitor base please follow the instructions below to avoid any possible damage or injury PHILIPS S 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Remove the screws from hinge cover 2 Keep pressing W A to toggle among Office Photo Movie Game Economy and Off 3 The Smartlmage on screen display will 3 1 Smartlmage remain on screen for 5 seconds or you can also press OK to make confirmation EB What is it 4 Wh
2. 1 In Control Panel click System 2 Click Advanced system settings For Vista amp Win OS this is located on the left sidebar 3 In Performance section click Settings 4 In the box check Show window contents while dragging and click OK Other alternative path Vista Control Panel gt Personalization gt Window Color and Appearance gt Click Open Classic appearance properties for more color options gt Click Effects button gt check Show window contents while dragging XP Display Properties gt Appearance gt Effects gt check Show window contents while dragging Win 7 No other alternative path available 3 Image Optimization EJ Title Bar Options Desktop partition can be accessed from the title bar of the active window This provides a quick and easy way to manage the desktop as well as sending any window to any partition without having to drag and drop Move the cursor into the active window s title bar to access the drop down menu EJ Right Click Menu Right click on the Desktop Partition icon to view the drop down menu Find Windows r Desktop Partition k Identify Partition 1 Find Windows In some cases the user may have sent multiple windows to the same partition Find Window will show all open windows and move the selected window to the forefront 2 Desktop Partition Desktop Partition shows the current selected partition and allows the user to quickly change to
3. Display Gamma Qurorme 8 component of t e puel ingame n dep y A Geer Garrra value produces Org ter pare and a ghe Gontro wate produces Geter pir The deta vee for Cirera u 2 2 To Miu Gorra Srrurtimege mos Se pet to OF Chi t e Smatlrage Off button before SAMT Gamma 1 Use the M n te setect the Seed Gana Carey Gara 22 PHILIPS Viu Datir Meet ta bi popii ee er for E ta poige The nidad tanga coon cu Caiptin sich mee Xem piece ai ia ar feng ges p oca proce Reati 12 bei any OTe yox ra incisis serrata to race gout ii WOW eR qx Moi pi ENDS TO P Dane GC b Mum al ether ea er to mags u Pres lo Prem Show Hato arm how t ups nhu E Ritorni l Frak pem Start to bagni Da cara tina Piss MW Erat cale Cabos Cue mE DID cee WU Mel I II Prabhat in LI Feen Tis Da Show ie Start are Show Me starts color calibration tutorial Start starts the 6 step color calibration sequence Quick View loads the before after images To return to Color home pane click the Cancel button Enable color calibration by default is on If unchecked does not allow for color calibration to happen dimes out start and quick view buttons Must have patent info in calibration screen 3 Image Optimization First Color Calibration Screen Eco Power menu MMII meiner rum is SmartControl Premium PHILIPS Power Savings oe beer cia oa oan a EI hen Rete powers eier p Teu Eerie ote sci DANAEA Sar
4. Yes standard clear prescription glasses are OK to be recognized as your eyes are visible through the glasses What happens if have one eye patch due to some medical factor It will not work correctly It requires 2 x eyes to be detected to function correctly Does it work if my face is partially covered with cloth hat etc As long as it can clearly detect 2 x eyes it will work If lean forward to read something on my desk will it work As long as the sensor is able to detect your eyes it will work Does it work if have a hat cap turban on my head As long as it can clearly detect 2 x eyes continuously it will work What happens if turn my monitor into portrait 90 degree mode ErgoSensor function will disable automatically if you turn the monitor It will work only in the default landscape mode Will it work if turn the monitor away from my face No you must be facing the monitor in the standard position front of screen What happens if have 2 or more colleagues also reading my screen While it can detect more than one face it will recognize the face directly in front of the screen and closest to it deeming it to be the principle user All functions will be activated based on the principle face that it has detected Q11 What is the optimum distance from my eyes to the Monitor screen Ans 80 cm is the optimal distance for comfortable reading The sensor will advise y
5. 5 6W typ Power Supply Built in 100 240VAC 50 60Hz 241P4QPY Power 2 8W typ 45 5W max On Mode On Mede EGO meds 15W typ Energy Consumption EnergyStar test method AC Input Voltage at 100VAC 50Hz AC Input Voltage ao SRO AC Input Voltage 38299 5850 1 Heat Dissipation AC Input Voltage at 100VAC 50Hz Normal Operation DONN O 21 3W typ 21 3W typ Sleep Standby 0 1W typ 0 1W typ 0 1W typ Off AC switch OW typ OW typ OW typ AC Input Voltage OS Um AC Input Voltage at 230VAC 50Hz Normal Operation 201513 fr TALI Ex MOV hr 72 0 BTU hr Sleep Standby Gr TH S RIT OTETO he Ose Be RTT Off O BTU hr O BTU hr O BTU hr Power LED indicator On mode White Standby Sleep mode White blinking PowerSensor 5 6VV typ Power Supply Built in 100 240VAC 50 60Hz 241PAQRY On Mode OS de EC mod 28 5W typ 46W max 16W typ Energy Consumption EnergyStar test method AC Input Voltage at 100VAC 50Hz AC Input Voltage ale lo Col AC Input Voltage Sepp Fol Normal Operation 21 6W typ 21 6W typ 21 6W typ Sleep Standby 02W typ 02W typ 02W typ 28 Technical Specifications Off AC switch Heat Dissipation OW typ AC Input Voltage at 100VAC 50Hz OW typ AC Input Voltage at 115VAC 60
6. CI only the Help and Options tabs are available All other SmartControl Premium tabs are not available Coal NT amp amp SmartControl Premium PHILIPS input m remo ped eroe Ww iiw curaret sing Se digital in ri BMPONTANTI T yoo match neun trant orte u n u 469448 ni m zi 1 E 3 e im e fe ie ie je 1 ae i 7 8 1 J s d z e Display the Source instruction pane and current input source setting e On single input displays this pane will not be visible Options gt Theft Deterrence Theft Deterrence Pane will only be active when selecting Theft Deterrence Mode from the drop down Plug in menu 3 Image Optimization Teen re px SmartContro Premium PHILIPS Dhel etereo Sn mi rf n i pie mit wie e i j Os To enable Theft Deterrence click on On button to bring up the following screen User can enter PIN between 4 and 9 digits numbers only e After entering PIN Accept button takes user to the pop up dialog box on the following page e Minimum minutes set to 5 Slider set to 5 by default Does not require the display be attached to a different host to go into Theft Deterrence mode After creating PIN the Theft Deterrence pane will indicate Theft Deterrence Enabled and provide PIN Options button e Theft Deterrence Enabled is displayed e Disable Theft Deterrence Mode opens pane screen on next page PIN Options button only available after user creat
7. E Description of the control buttons 241P4QPY amp iq w SENSOR A amp 3 OK II d o0 e 241P4QRY iq w ERGO A E 0K o b Switch monitors power ON and OFF Access the OSD menu Confirm the OSD adjustment 80600 Smartlmage hot key There are 6 ED modesto select Office Photo Movie Game Economy Off Switch monitors power ON and l O O CF Access the OSD menu S OK Confirm the OSD adjustment O A V Adjustthe OSD menu Q ERGO ErgoSensor IC Adjust the speaker volume Return to previous OSD level SmartImage hot key There are 6 Q ED modesto select Office Photo Movie Game Economy Off Q ErsoSensor 2 Setting up the monitor 241P4QPYK E 90 m HR ae__ id V SENSOR A E 0K 6 O0 o Switch monitors power ON and Movie Game Economy Off Webcam activity light 2 0 Megapixel Webcam l O O jor Access the OSD menu E3 OK Confirm the OSD adjustment O A V Adjust the OSD menu SENSOR PowerSensor Adjustthe speaker volume Q 4 Return to previous OSD level SmartImage hot key There are 6 MN modes to select Office Photo Microphone EJ Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all P
8. GER TES DARAUF ACHTEN DAB NETZSTECKER UND NETZKABELANSCHLUB LEICHT ZUG NGLICH SIND 9 Regulatory Infomation China RoHS The People s Republic of China released a regulation called Management Methods for Controlling Pollution by Electronic Information Products or commonly referred to as China RoHS All products produced and sold for China market have to meet China RoHS request H Bs FB i el op VA ER PE aa WERTEN NE TCR HJ A PKR ABA EW BOCK HERK a m AME ZARE ZAER Pb Hg Cd Cr PBB PBDE pri O O O O O O Worn a AN E T X O O O O O FARA AE X O O O O O Fa Ds AG x O O O E O BRR Ye p 2X X O O O O O E KIR ZH AE EFE EDU FL ER A A EE WAS WE ER O Xu XS EMARE ZAREE ON SEE CT BT HARA SERRE EE MERRER F X RRA RA SEIS Ze Ib EE REF E Ae eH CBE E Pages Se ERE AGE MIR BER AR EAT XIII FAMRERHSEHER CFR GMM o oF LO ME Depp A HHR TE FR fei rt m ug WA RA E HERIR TE AE Ae 8 FH N S TE PIEREINTRRE HT BEI M R 2 ria AS ERE E gU E SEEKS A ER JU P3 UI E d SEE EIS RR M PERSIA REREKAI EANEMNERME ALTAFSUTER as 18 RE itt xt LEE PERRIN http www energylabel gov cn JBC FE Haus FEL P7 un el US AREE EE DI KEI
9. RG VED PLACERINGEN FOR AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGANGELIGE Paikka lImankierto VAROITUS SIJOITA LAITE SITEN ETTA VERKKOJOHTO VOIDAAN IARVITTAESSA HELPOSTI IRROT TAA PISTORASIASTA Plassering Ventilasjon ADVARSEL NAR DETTE UTSTYRET PLASSERES M DU PASSE P AT KONTAKTENE FOR ST MTILFORSEL ER LETTE A NA BSMI Notice Taiwan Only IS GARE pp ERE Ergonomie Hinweis nur Deutschland Der von uns gelieferte Farbmonitor entspricht den in der Verordnung Uber den Schutz vor Sch den durch R ntgenstrahlen festgelegten Vorschriften Auf der R ckwand des Ger tes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da die Vorschriften ber die Bauart von St rstrahlern nach Anlage Il a 5 Abs 4 der R ntgenverordnung erf llt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten da 1 Reparaturen nur durch Fachpersonal durchgef hrt werden 2 nur original Ersatzteile verwendet werden 3 bei Ersatz der Bildr hre nur eine bauartgleiche eingebaut wird Aus ergonomischen Gr nden wird empfohlen die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden schlechte Lesbarkeit und erh hte Augenbelastung bei zu geringem Zeichenkontrast w ren die Folge Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 betr gt OdB A oder weniger A ACHTUNG BEIM AUFSTELLEN DIESES
10. contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation Maintenance e o protect your monitor from possible damage do not put excessive pressure on the LCD panel When moving your monitor grasp the frame to lift do not lift the monitor by placing your hand or fingers on the LCD panel e Unplug the monitor if you are not going to use it for an extensive period of time e Unplug the monitor if you need to clean it with a slightly damp cloth The screen may be wiped with a dry cloth when the power is off However never use organic solvent such as alcohol or ammonia based liquids to clean your monitor e To avoid the risk of shock or permanent damage to the set do not expose the monitor to dust rain water or excessive moisture environment e f your monitor gets wet wipe it with dry cloth as soon as possible e f foreign substance or water gets in your monitor please turn the power off immediately and disconnect the power cord Then remove the foreign substance or water and send it to the maintenance center Do not store or use the monitor in locations exposed to heat direct sunlight or extreme cold e In order to maintain the best performance of your monitor and use it for a longer lifetime please
11. covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PCS display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen e he remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail 45 The power on light is too strong and is disturbing e You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Centers list and contact Philips customer service representative 11 2SmartControl Premium FAQs Q1 I change the monitor on a PC to a different one and the SmartControl Premium becomes un usable what do do Restart your PC and see if SmartControl Premium can work Otherwise you will need to remove and re install SmartControl Premium to ensure proper driver is installed Ans The SmartControl Premium functions worked well before but it does not work anymore what can do Q2 Ans Ifthe following actions were executed the monitor driver may need to be re installed e Changed video graphic adapter to another one e Updated video driver e Activities on OS such as service pack or patch e Run Windows Update and updated monitor and or video driver e Windows was booted with the monitor power off or disconnecte
12. e Do not leave your monitor in a car trunk under direct sun light amp Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conventions used in this document Notes Cautions and Warnings Throughout this guide blocks of text may be accompanied by an icon and printed in bold or italic type These blocks contain notes cautions or warnings They are used as follows amp Note This icon indicates Important information and tips that help you make better use of your computer system Q Caution This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data N Warning This icon indicates the potential for bodily harm and tells you how to avoid the problem Some warnings may appear in alternate formats and may not be accompanied by an icon In such cases the specific presentation of the warning is mandated by the relevant regulatory authority 1 3 Disposal of product and packing material Waste Electrical and Electronic Equipment WEEE This marking on the product or on its packaging illustrates that under European Directive 2012 19 EU governing used electrical and electronic appliances this product may not be disposed of with normal household waste
13. enor Sakina ira r Pi e Previous button is disabled until the second Haile Biker Beginan color screen o e Next goes to the succeeding target T 6 targets Tum Parisi OF Mam Final next goes File gt Presets pane e Cancel closes the UI and returns to the Options menu plug in page Options gt Preferences Will only be active when selecting Preferences from the drop SmartImage down Options menu On a non supported Allow users to change setting for better display display capable of DDC CI only the Help and setting based on content Options tabs are available When Entertainment is set SmartContrast and Re erent 25 SmartResponse are enabled SmartContro Premium PHILIPS j a marito Pm tx i isa apine be configun SmartControl Premium PHILIPS IE mh men ws rot chekang ne siedo G Eni ti CU mari V Rank entum Barum Tar Tanga ope C7 oup poe Soar Image Adi brartivecs oiga your depi ip A nicae F ge CEPT ab a HECE IPC PE CI Ch romeni jo it v Wie Port e ay Tat Beten a AE M Hom Power LED Buttes legam J ta d 3t ex vens Eme m i 59 e Displays current preference settings Tx e A checked box enables the feature The check box is a toggle e Enable Context Menu on desktop is checked On by default Enable Context menu displays SmartControl Premium selections for Select Preset and Tune Display in the desktop right click context 19 3 Image Optim
14. on e Make sure the signal cable is properly connected to your computer e Make sure the monitor cable has no bent pins on the connect side If yes repair or replace the cable he Energy Saving feature may be activated Screen says Attention Check cable connection e Make sure the monitor cable is properly connected to your computer Also refer to the Quick Start Guide e Check to see if the monitor cable has bent pins e Make sure the computer is turned on AUTO button doesn t function e The auto function is applicable only in VGA Analog mode If the result is not 44 satisfactory you can do manual adjustments via the OSD menu amp Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks e Do not perform any troubleshooting steps e Disconnect the monitor from mains power source immediately for safety e Contact with Philips customer service representative immediately El Imaging Problems Image is not centered e Adjust the image position using the Auto function in OSD Main Controls Adjust the image position using the Phase Clock of Setup in OSD Main Controls It is valid only in VGA mode Image vibrates on the screen Check that the signal cable is properly securely connected to the graphics board or PC Vertical flicker appears Cum sly Sla ILES Sm ir I e Adjust the image us
15. right hand side is split into two evenly sized regions For 90 Partition 1 on top Partition 2 amp 3 on bottomFor 2 0 Partition 1 on bottom Partition 2 amp 3 on top Assesses the screen resolution and divides the display into two vertical regions the right hand side is a single region the left hand side is split into two evenly sized regions For 90 Partition 1 amp 2 on top Partition 3 on bottom For 2 0 Partition 3 on top Partition 1 amp 2 on bottom 22 3 Image Optimization Horizontal Split Top Horizontal Split Bottom Even Split Assesses the screen resolution and divides the display into two evenly sized horizontal regions the top region is single the bottom region Is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2 amp 3 on left side Vertical For 270 Partition 1 on left side Vertical Partition 2 amp 3 on right side Vertical Assesses the screen resolution and divides the display into two evenly sized horizontal regions the bottom region Is single the top region Is spilt into two evenly sized regionsFor 90 Partition 1 amp 2 on right side Vertical Partition 3 on left side Vertical For 270 Partition 1 amp 2 on left side Vertical Partition 3 on right side Vertical Assesses the screen resolution and divides the display into four evenly sized regions 23 4 PowerSensor 4 PowerSensor Available for 241P4QPY amp 241P4QPYK EB How does it work e Po
16. urzadzenia 2 wymaganiami beepiececiarwa ueyrkowarna zawar w PS UYT42107 1 P BE IB231 a H nn Pozostale instrukcje bezpieczenstwa Mic nixlezy wowad wryezek adapterowch lub wuwat kolka obwodu ochronnego z wtyczki Jezeli konseczne jest weyers procdluzacza ro nales utyt przediusacza 3 zylewega z prawidbosva polscaonmym przewodem ochronnymi System kompulerowy nale y zahezpieczyw praed nag ymi cbwilewymi wzrostam lub spad kami napeecia uxywajzc eliminalora przepiec urzadzenia dopascwuajacegi lub bexzakl cenibwega zr d a zasilania Nalezy upewni sig aby nic nie lexalo na kablach system komputerowego oraz aby kable nie byly uinleszczone w miejscu gdzie mo na byloby na nie nadepiywad lub porykac sig o tie Nic nalexv rozlewa napokra and mayeh phyn ow ma system kornpiienray Nie nalezy wpychad zadnych precdmiotio di abeorow system kemputervwega miyi more ka sperwedewae pozar lub porazenie pridem poprzez zwarcie elementi wewnetrznych System komputerowy poswimien znajdowa sig z dala od grzejnik w i r6del ciepla Parade me nalezy blakcwac atwordw wentylacyjnych Makezy unika klacdsensa luznych papera pod kampuber ims umieszczania kampubera w ciaszrym miejscu bez mazliwaso cvrkulacy powi elrza wokot niezi North Europe Nordic Countries Information Placering Ventilation VARNING FORSAKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG AR LATATKOMLIGA NAR DU STALLER DIN UTRUSTNING PAPLATS Placering Ventilation ADVARSEL S
17. use the monitor in a location that falls within the following temperature and humidity ranges e Temperature 0 40 C 32 95 F Humidity 20 80 RH Important information for Burn in Ghost image e Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your monitor will display unchanging static content Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen I 66 e Burn in afterimaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burned in or after imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off N Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Service he casing cover should be opened only by qualified service personnel e If there is any need for any document for repair or integration please contact with your local service center please refer to the chapter of Consumer Information Center e For transportation information please refer to Technical Specifications
18. 6 A1 2009 A2 2009 Limits for Harmonic Current Emission 33 e EN61000 3 3 2008 Limitation of Voltage Fluctuation and Flicker following provisions of directives applicable e 2006 95 EC Low Voltage Directive e 2004 108 EC EMC Directive e 2009 125 EC ErP Energy related Product Directive EC No 1275 2008 and 642 2009 Implementing e 2011 65 EU RoHS Directive And is produced by a manufacturing organization on ISO9000 level The product also comply with the following standards e 509241 307 2008 Ergonomic requirement Analysis and compliance test methods for electronic visual displays e GS EK1 2000 2013 GS mark requirement lt prEN502 92 1998 Low Frequency Electric and Magnetic fields for Visual Display MPR II MPR 1990 8 1990 10 Low Frequency Electric and Magnetic fields CO CERTIFED Requirement for Environment Labeling of Ergonomics Energy Ecology and Emission CO Swedish Confederation of Professional Employees for T CO versions Energy Star Declaration www energystargov PEN As an ENERGY STAR Partner we have determined that this product meets the ENERGY STAR guidelines for energy efficiency amp Note We recommend you switch off the monitor when it is not in use for a long time Federal Communications Commission FCC Notice U S Only amp This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Pa
19. Brilliance 241P4 www philips com welcome EN User manual 1 Customer care and warranty 38 Troubleshooting amp FAQs At PHILIPS Table of Contents 10 Important een 1 1 1 Safety precautions and maintenance 1 1 2 Notational Descriptions 2 1 3 Disposal of product and packing PO ln 3 Setting up the monitor 4 i LA 4 22 Operating the MONO re 6 2 3 Remove the Base Assembly for VESA Mito Sign sea 10 Image Optimization 11 al SMR narici 11 22 SII 12 3 3 Philips SmartControl Premium 12 34 Smart Desktop Gude soia 19 PowerSensor nennen 24 ET SO SCISSOR een 25 Built in Webcam with Microphone 26 o PC system TequiPermellte siriano 26 02 Knebel aaa 26 Technical Specifications 27 7 1 Resolution amp Preset Modes 30 Power Management 31 Regulatory Information 32 Customer care and warranty 38 10 1 Philips Flat Panel Monitors Pixel Der ge o NT NDS 38 10 2 Customer Care amp Warranty 40 11 Troubleshooting amp FAQS 44 11 1 Troubleshooting une 44 11 2 SmartControl Premium FAQs 45 11 3 General FAQS ua 46 114 Ergosensor FAOS suna 48 1 Important This electronic users guide is intended for anyone who uses the Philips monitor Take time to read this user manual before you use your moni
20. Hz OW typ AC Input Voltage 219230 VASO Normal Operation Sleep Standby 2 2 02 BTO 90 BTU hr 0 683 BTU hr 0 683 BTU hr var EC RIT a2 5 Ulla Off O BTU hr Ole Chere O BTU hr Power LED indicator On mode White Standby Sleep mode White blinking Power Supply Built in 100 240VAC 50 60Hz Dimensions Product without stand WxHxD Product with stand WxHxD DEN 9121 9 5c 222 080 an 5690X 3922x TET Product with stand Dr ke Product without stand 3 1 kg Product with packaging TOE Operating Condition Temperature range operation OE ne 21076 Temperature range Non operation 20 C to 60 C Relative humidity 20 to 80 MB 30 000hrs Environmental and energy Compliance and standards Regulatory Approvals ErgoSensor ee OR PowerSenor VES Ale eo ROHS Mes EPEAT Gold www epeat net Packaging 100 recyclable Specific Substances 100 PVC BFR free housing EnergyStar Yes GE Mane Fee Glass B SEMK Es au TCO Certified Edge TUV GS TUV ERGO EPA PSB WEEE Rn eS OKRAINA CCC CECCP Color Black Silver Finish Texture amp Note 1 EPEAT Gold or Silver is valid only where Philips registers the product Please visit www epeat net for registration status In your country 27 wA T V ta 7 Technical Specifications 2 This data is subject to change without 7 1 Resol
21. IPMENT REGULATIONS FCC Declaration of Conformity Declaration of Conformity for Products Marked with FCC Logo United States Only FE This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Commission Federale de la Communication FCC Declaration 5 Cet quipement a t test et d clar conforme auxlimites des appareils num riques de class B aux termes de l article 15 Des r gles de la FCC Ces limites sont concues de facon fourir une protection raisonnable contre les interf rences nuisibles dans le cadre d une installation r sidentielle CET appareil produit utilise et peut mettre des hyperfr quences qui si l appareil n est pas install et utilis selon les consignes donn es peuvent causer des interf rences nuisibles aux communications radio 9 Regulatory Infomation Cependant rien ne peut garantir l absence d interf rences dans le cadre d une installation particuli re Si cet appareil est la cause d interf rences nuisibles pour la r ception des signaux de radio ou de t l vision ce qui peut tre d cel en fermant l quipement puis en le remettant en fonction l utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes e R oriente
22. K to enter color setting there are three settings as below 47 Color Temperature The six settings are 5000K 6500K 7500K 8200K 9300K and 11500K With settings in the 5000K range the panel appears warm with a red white color tone while a 11500K temperature yields cool bluewhite toning SRGB This is a standard setting for ensuring correct exchange of colors between different device e g digital cameras monitors printers scanners etc User Define The user can choose his her preference color setting by adjusting red green blue color amp Note A measurement of the color of light radiated by an object while it is being heated This measurement is expressed in terms of absolute scale degrees Kelvin Lower Kevin temperatures such as 2004K are red higher temperatures such as 9300K are blue Neutral temperature is white at 6504K Q9 Ans Q10 Q11 Can connect my LCD monitor to any PC workstation or Mac Yes All Philips LCD monitors are fully compatible with standard PCs Macs and workstations You may need a cable adapter to connect the monitor to your Mac system Please contact your Philips sales representative for more information Are Philips LCD monitors Plug and Play Yes the monitors are Plug and Play compatible with Windows Vista XP NT Mac OSX Linux What is Image Sticking or Image Burn in or After Image or Ghost Image in LCD panels Uninterrupted display
23. N EUROPE region Country CSP Hotline Number Price Opening hours 5 Amorosi ens tero SPI OE H SS ORO tO se ONOTO Mon to Fri 9am 6pm 40 Contact Information for CENTRAL AND EASTERN EUROPE region Country Callcenter CSP Consumer care number 375 17 217 3386 bak 375 17 217 3389 Eme e MR Service Ltd 14385 01 640 1111 PESE Gerieral fe pen f MH 102 ca A EEE Bar OE Males AL Kazakhstan peer UN Classic Service tem a7 727 3097513 371 67460399 370 37 4001 60 general mm fe im een 370 7400088 BL Pos un God mos Contact Information for LATIN AMERICA region nu Call center Consumer care number 0800 7254101 pem Argentina 08003330856 55001556 Contact Information for China China Consumer care number 4008 800 008 Al Contact Information for NORTH AMERICA Country Call center Consumer care number 677 835 1838 600 79 696 Contact Information for APMEA region Country Consumer care number Opening hours AGOS NETWORK PTY LTD 1300 360 386 Mon Fri 9 00am 5 30pm New Zealand Visual Group Ltd 0800 6574417 Mon Fri 8 30am 5 30pm Hong Kong Company Smart Pixels Tel 852 2619 9639 Mon Fri 9 00am 6 00pm Technology Ltd Macau Sat 9 00am 1 00pm Tel 853 0800 987 REDINGTON INDIA Tel 1 800 425 6396 PT CORMIC Boa Mon Thu 08 30 12 00 13 00 Customer Hotline Indonesia SERVISINDO 3 62 8888 01 9086 7230 PERKASA Eee ames Oss
24. NE UG HH AS HERHROGLATKY Hk SHPAH rix PT am a Ag RIE GOAT B nn A KEXA KHA E UA n NEO BAS a 10 Customer care and warranty 10 1 Philips Flat Panel Monitors Pixel Defect Policy Philips strives to deliver the highest quality products We use some of the industry s most advanced manufacturing processes and practice stringent quality control However pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable No manufacturer can guarantee that all panels will be free from pixel defects but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty This notice explains the different types of pixel defects and defines acceptable defect levels for each type In order to qualify for repair or replacement under warranty the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels For example no more than 0 0004 of the sub pixels on a monitor may be defective Furthermore Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide T subpixel RGB pixel des Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pi
25. O24 0021730 Mon Fri 9 00am 5 30pm Korea Alphascan Displays Inc 1661 5003 Seve Mn OI i Mon Fri 8 15am 5 00pm Malaysia R Logic Sdn Bhd un 0050540255856 Sat 8 30am 12 320am TVONICS Pakistan 92 213 6030100 Sun Thu 10 00am 6 00pm Philips Electronics Singapore Pte Ltd Philips Consumer Care Capitan Far dee 0800 231 099 Mon Fri 09 00 18 00 Thailand e I Mon Fri 08 30am 05 30pm or bia SOUP Tea le 011 262 3586 Mon Fri 08 00am 05 00pm Technologies Esine TIE 1 800 567000 Sun Thu 08 00 18 00 1029090249007 Ho Chi Minh City ser ol 9 50 481018 Mon Fri 8 00 1 2 00 13 30 17 30 Danang City Sat 8 00 1 2 00 zelo 1M 562666 Can tho Province Mon Fri 9 00am 6 00pm Singapore Sat 9 00am 1 00pm 65 6882 3966 FPT Service Informatic Vietnam Company Ltd Ho Chi Minh City Branch 42 10 Customer care and warranty 43 11 Troubleshooting amp FAQs 11 1 Troubleshooting This page deals with problems that can be corrected by a user If the problem still persists after you have tried these solutions contact Philips customer service representative EB Common Problems No Picture Power LED not lit Make sure the power cord is plugged into the power outlet and into the back of the monitor e First ensure that the power button on the front of the monitor is in the OFF position then press it to the ON position No Picture Power LED is White e Make sure the computer is turned
26. Out PC audio in headphone out Convenience Built in speaker oe Built in webcam 241P4QPYK 2 0 megapixel camera with Microphone and LED indicator ED q w SENSOR A amp 0K b amp p IQ w ERGO A S 0K D241PAORY English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish Russian Swedish Finnish Turkish Czech Ukranian Simplified Chinese Traditional Chinese Japanese Korean User Convenience OSD Languages Other Convenience VESA mount 100x 100mm Kensington Lock lus amp Play Gara bil eo eae Via I MacOS Ense Stand Tilt 5 20 Swivel 19054 095 Height adjustment 130mm 241P4QPYK Power On Mode 27 8W typ 45 5W max On Mede EC COME 15W typ Energy Consumption EnergyStar test method AC Input Voltage at T00VAC 50Hz AC Input Voltage a i GSO mp AC Input Voltage at 230VAC 50Hz Normal Operation 21 6W typ 21 6W typ 21 6W typ Sleep Standby 0 1W typ 0 1W typ 0 1W typ Off AC switch OW typ OW typ OW typ Heat Dissipation AC Input Voltage at 1OOVAC 50Hz AC Input Voltage alas era AC Input Voltage at 230VAC 50Hz Normal Operation Sleep Standby ANZI Cee ptr 73 02 Aa 0 341 BTU hr 5724519 ir 0 341 BTU hr Off O BTU hr ETO ints 0 BTU hr Power LED indicator On mode White Standby Sleep mode White blinking PowerSensor
27. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection To determine the locations for dropping off such waste electrical and electronic contact your local government office the waste disposal organization that serves your household or the store at which you purchased the product Your new monitor contains materials that can be recycled and reused Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of All redundant packing material has been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activities From the planning design and production stages Philips emphasizes the important of making products that can easily be recycled At Philips end of life management primarily entails participation in national take back initiatives and recycling programs whenever possible preferably in cooperation with competitors which recycle all materials products and related packaging material in accordance with all Environm
28. any of the partitions shown in the drop down s B l i i i een ama Sten Pema Larret Meter Musngi Bram ies WES WU pm Ah Tren Hr ama lG gt RAI Bre a a e 4 or u IIIS LELIES Mamap Aue Tmn SU fe ra La ALS x une si Rn He Caprie mie Ta OO ROO ti Heri Ooa AnrartDaosktap Cii fruition Smart Dedkbep ii ie Sat Ceated Premiun aital Smet aari Premium and edet Bauan Desktop from Ciptions Lu Cs mentre Prassi SmartControl Premium PHILIPS 20 amp Note If more than one display is attached the user can select the targeted display to change the partition The highlighted icon represents the current active partition 3 Identify Partition Displays the outline grid on the desktop for the current partition 4 Align On Align Off Enables disables the drag and drop auto align feature 5 Exit Closes Desktop Partition and Display Tune To re initialize launch Display Tune from the start menu or short cut on the desktop BH Left Click Menu Left click on the Desktop Partition icon to quickly send the active window to any partition without having to drag and drop Releasing the mouse will send the window to the highlighted partition BB m ln 3 Image Optimization 3 Task Tray Right Click The task tray also contains most of the features supported in the title bar with the exception of automatically sending a window to any partition Find Windows I
29. ction between the monitor and PC is required for the webcam to operate The webcam allows you to hold interactive video and audio conference calls over the internet It provides the most convenient and easiest way for Business persons to communicate with other colleagues around the world saving a lot time and money Depending on the software used it also allows you to take photos share files or use microphone only without enabling webcam The microphone and activity light are on the side of the webcam on the bezel of the display 6 1 PC system requirements e Operating system Microsoft Windows 7 Microsoft Windows Vista Microsoft Windows XP SP2 and any other OS whichever support UVC UAC USB Video Class compliant Audio Class compliant under USB 2 0 standard e Processor 1 6GHz or above e RAM 512MB for XP 1GB for Vista and Windows Hard disk space minimum 200MB e USB USB 2 0 or above UVC UAC support 26 6 2 Using the device Philips monitor with webcam device transmits video and sound data through USB port It can be enabled by simply connecting your USB cable from your PC to the USB upstream of USB hub on the side IO of monitor PHILIPS e Connect your USB cable to upstream of USB hub on the side IO of monitor from PC side e Turn on your PC and make sure your internet connection is working properly e Download and enable free online c
30. d e o find out please right click My Computer and click on Properties gt Hardware gt Device Manager e f you see Plug and Play Monitor shows under Monitor then you need to re install Simply remove SmartControl Premium and re install it Q3 Q4 After installing SmartControl Premium when clicking on SmartControl Premium tab nothing shows up after a while or a failure message shows what happened It might be your graphic adaptor is not compatible with the SmartControl Premium If your graphic adaptor is one of the above mentioned brands try to download the most updated graphic adaptor driver from corresponding companies web site Install the driver Remove SmartControl Premium and re install t once more If it is still not working we are sorry that the graphic adaptor is not supported Please visit Philips website and check if an updated SmartControl Premium driver is available When I click on Product Information only partial information is shown what happened It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC Cl interface Please try to download the most updated graphic adaptor driver from corresponding companies web site Install the driver Remove SmartControl Premium and re install it once more Attention Theft Deterrence is Enabled forgot my PIN for Theft Deterrence Function How can do Philips Service center has a r
31. d e The first time after installation of SmartControl Premium it will automatically go to Wizard for first time launch The wizard will guide you through adjustment your monitor performance step by step e You can go to Plug in menu to launch wizard later on as well 3 Image Optimization e You can adjust more options without serie La wizard by Standard pane SmartControl Premium PHILIPS C manico Fromme lx Contrast Pi Apat re Lom o Du qii CP Rp Cacus F kae maga Puai SmartControl Premium PHILIPS Fase ta Contre ool OHI at pu cuu fiers ar gt Contrani E Wizard rien l ged 3 82004 Ui mar biiy abia fia d need Us Dr weet Dapiny ta pat phi Fo Murat M N Vie eee pos to ne the rohe turning pescsas Hy Berg the Start Wird butter o Tha proce ragione ern of ogup Bu wi wt gu Adina i n tue pe dap y med Get thea Betti Preferences E L Chais the Siart Ward Hutan i d Fadiow tha fem outlined in fa ores 9 Lo awe pour atta er future una agora LEA L1 dots Pigi ia he chi hewn bmt unda Seb Pesti Theft Catena Be asi gt e iaia m eem Da Sort Yen EJ Start with Standard pane Adjust menu e Adjust Menu allows you to adjust Brightness Contrast and Resolution e You can follow the instruction and do the adjustment Fretenes e Cancel prompts user if you want to cancel installation E SmartControl Premium PHILIPS tte fe DE Brightness irene dur O
32. e TCO certified For more information please visit www tcodevelopment com EPEAT www epeat net amp The EPEAT Electronic e Product Environmental Assessment Tool program evaluates computer desktops laptops and monitors based on 51 environmental criteria developed through an extensive stakeholder consensus process supported by US EPA eq EPEAT system helps purchasers in the public and private sectors evaluate compare and select desktop computers notebooks and monitors based on their environmental attributes EPEAT also provides a clear and consistent set of performance criteria for the design of products and provides an opportunity for manufacturers to secure market recognition for efforts to reduce the environmental impact of its products Benefits of EPEAT Reduce use of primary materials Reduce use of toxic materials Avoid the disposal of hazardous waste EPEAT S requirement that all registered products meet ENERGY STAR s energy efficiency specifications means that these products will consume less energy throughout their life CE Declaration of Conformity This product is in conformity with the following standards e EN60950 1 2006 A11 2009 A1 20 10 A12 2011 Safety requirement of Information Technology Equipment e EN55022 2010 Radio Disturbance requirement of Information Technology Equipment EN550242010 Immunity requirement of Information Technology Equipment e EN61000 3 2 200
33. e or absence and is more accurate PowerSensor uses infra red signals to detect presence or absence and activates itself Can turn the ErgoSensor off Yes Can turn individual functions off No Does it require software Installation No it is built in the monitor You do not need to install anything The ErgoSensor module looks like a camera Does it record anything Can someone see me or track me What about my privacy No neither it can record nor communicate The sensor Is an independent hardware based CMOS low resolution camera which detects you and then uses powerful algorithms to give you corrective advice It has no data transfer capability to and from the computer PHILIPS 2013 Koninklijke Philips Electronics N V All rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifications are subject to change without notice Version M4241PE1T
34. en Smartlmage is enabled the sRGB Smartlmage provides presets that optimize scheme is disabled automatically To use display for different types of content sRGB you need to disable Smartlmage dynamically adjusting brightness contrast color with the ED button at the front bezel of and sharpness in real time Whether you re your monitor working with text applications displaying images or watching a video Philips Smartlmage delivers great optimized monitor performance There are six modes to select Office Photo Movie Game Economy and Off E3 SmartImage FJ Why do I need it You want a monitor that delivers optimized Office display all your favorite types of content frena Smartlmage software dynamically adjust brightness contrast color and sharpness in Movie real time to enhance your monitor viewing experience Ze Economy EI How does it work Smartlmage is an exclusive leading edge Philips technology that analyzes the content displayed on your screen Based on a scenario you select Office Enhances text and dampens Smartlmage dynamically enhances the contrast brightness to increase readability and color saturation and sharpness of images to reduce eye strain This mode significantly enhance the contents being displayed all in enhances readability and productivity when real time with the press of a single button youre working with spreadsheets PDF files scanned articles or other general office
35. ental Laws and taking back program with the contractor company Your display is manufactured with high quality materials and components which can be recycled and reused To learn more about our recycling program please visit http www philips com sites philipsglobal about sustainability ourenvironment productrecyclingservices page EJ Install the base 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Setting up the monitor 2 1 Installation EJ Package contents DVI optional VGA optional 2 Setting up the monitor EJ Connecting to your PC Connect to PC 24 PTOPYR PHILIPS LT imm a ee E Q Kensington anti theft lock VGA input DVI input DisplayPort 6 Audio input O AC power input Zero power Switch Q USB downstream USB upstream Earphone jack P i 3 eg N Pr DES m N E an a iv Connect the power cord to the back of the monitor firmly Turn off your computer and unplug its power cable Connect the monitor signal cable to the video connector on the back of your computer Plug the power cord of your computer and your monitor into a nearby outlet Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor
36. ersion might be changed without notification Please always check official Portrait website www portrait com dtune phl enu index to download the latest version of SmartControl software 3 Image Optimization 3 4 SmartDesktop Guide EJ SmartDesktop SmartDesktop is in SmartControl Premium Install SmartControl Premium and select SmartDesktop from Options x rato or Poe Smart Control Premium And Priwe em Pa to n Color c Poe 4 zx g M Pree Optons Theft Detetente I as PHILIPS SmarlDesktop Select desktop partitioning mode Aip tn partition Verne plrgontal m Troi Vert Exit Verbo Lett Verte Wancfy e Align to partition check box will enable automatic alignment for the window when dragged into the defined partition Select the desired partition by clicking on the icon Ihe partition will be applied tothe desktop and the icon will be highlighted e Identify provides a quick way to view the grid ke o og 2 A msg a a 2 A 17 FJ Drag and Drop Windows Once the partitions are configured and Align to partition is selected a window can be dragged into the region and it will automatically align When the window and mouse cursor are within the region the region will become highlighted 5 Note Ifthe outline of the region is not visible when dragging the window Show windows contents while dragging is disabled To enable
37. es PIN button opens secure PIN web site Help menu Help gt User Manual Will only be active when selecting User Manual from the drop down Help menu On a non supported display capable of DDC CI only the Help and Options tabs are available 17 M Tx SmartControl Premium PHILIPS User Manual ki thu Tech Suppa pi 1 tin ta 1 a ASS Arhun a 2 Help Version Will only be active when selecting Version from the drop down Help menu On a non supported display capable of DDC CI only the Help and Options tabs are available f M Ll ul ix SmartControl Premium PHILIPS Verski Aret 7 ea Pi i f i A n 5 E smi ee 1 3 1 M Li n m E P D dard Context Sensitive menu The Context Sensitive menu is Enabled by default If Enable Context Menu has been checked in the Options gt Preferences pane then the menu will be visible 3 Image Optimization SmartContiol Gl SmartControl Premium Select Preset Tune Display Power Saver SmartImage Office Photo Movie Text Game Economy The Context Menu has four entries e SmartControl Premium When selected the About screen is displayed Select Preset Provides a hierarchical menu of saved presets for immediate use A check mark shows the currently selected preset Factory Preset can also be called from the drop down menu e Tune Display Opens the SmartControl Premium control panel e Smartlmage Check current set
38. hatting software such as Skype Internet Messenger or equivalent You can also subscribe to dedicated software in case of more sophisticated usage like multi conferencing CIG The webcam is ready to be used for chat or make the phone call through internet Service e Make the call by following the instruction of the software program Note To set up a video call you must have a reliable Internet connection an ISP and software like Internet messenger or video phone call program Make sure the person that you are calling has compatible video calling software The video and audio performance quality depends on the bandwidth available on both ends The person you are calling must have similar capability of devices and software 7 Technical Specifications 7 Technical Specifications Picture Display Monitor Panel Type AMVA Backlight Bsp Panel Size Dr lena Aspect Ratio te Heer 012 2152012718 TNR Brightness 250 cd m SmartContrast 20 000 000 1 Contrast Ratio typ 3000 1 Response Time ame SmartResponse MIE Grey Optimum Resolution 1920 x 1080 60Hz Viewing Angle VE re QUO GDC le Picture Enhancement Smartlmage Display Colors lev Vertical Refresh Rate 3G bz Horizontal Frequency 30 83 kHz sRGB WES Signal Input DVI Digital VGA Analog DisplayPort USB CEO CARO E FOO OBO ZA OR Input Signal Separate Sync Sync on Green Audio In
39. hilips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below 241 P4QPY 241P4OPYK i On 2 TESA m Off a Input 1 Picture Te Audio ili Color v 241P4AORY ErgoSensor Input md 4 Picture Audio Color v Basic and simple instruction on the control keys In the OSD shown above you can press V A buttons at the front bezel of the monitor to move the cursor and press OK button to confirm the choice or change 2 Setting up the monitor The OSD Menu Below is an overall view of the structure of 241P4AORY Main menu Sub menu On Off Demo VGA DVI DisplayPort Picture Format Brightness Contrast SmartResponse SmartContrast Gamma Pixel Orbiting OverScan DPS Volume Mute Audio Source Color Temperature sRGB User Define Wide Screen 4 3 0 100 0 100 Off Fast Faster Fastest Off On 1 8 2 0 2 2 2 4 2 6 Off On Off On On Off 0 100 On Off Audio In DisplayPort 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue 0 100 the On Screen Display You can use this as a ErgoSensor reference when you want to work your way around the different adjustments later on Input Main menu Sub menu Picture PowerSensor u On 0 1 2 3 4 Off Input VGA DVI DisplayP
40. ight to ask for legitimate identification and authorization in order to establish ownership of the monitor 46 11 Q1 Q3 3General FAQs When install my monitor what should do if the screen shows Cannot display this video mode Recommended resolution for this monitor 1920 x 1080 60 Hz Unplug all cables then connect your PC to the monitor that you used previously In the Windows Start Menu select Settings Control Panel In the Control Panel Window select the Display icon Inside the Display Control Panel select the Settings tab Under the setting tab in box labelled desktop area move the sidebar to 1920 x 1080 pixels Open Advanced Properties and set the Refresh Rate to 60 Hz then click OK Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 x 1080 60 Hz Shut down your computer disconnect your old monitor and reconnect your Philips LCD monitor Turn on your monitor and then turn on your PC What is the recommended refresh rate for LCD monitor Recommended refresh rate in LCD monitors is 60 Hz In case of any disturbance on screen you can set it up to 5 Hz to see if that removes the disturbance What are the inf and icm files on the CD ROM How do install the drivers inf and icm These are the driver files for your monitor Follow the instructions in your user manual to install the drivers Your computer may ask you for monitor dri
41. ing the Auto function in OSD Main Controls e Eliminate the vertical bars using the Phase Clock of Setup in OSD Main Controls It is valid only in VGA mode Horizontal flicker appears Adjust the image using the Auto function in OSD Main Controls e Eliminate the vertical bars using the Phase Clock of Setup in OSD Main Controls It is valid only inVGA mode Image appears blurred indistinct or too dark e Adjust the contrast and brightness on On Screen Display An after image burn in or ghost image remains after the power has been turned off e Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost Imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burned in or after imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off e Always activate a moving screen saver program when you leave your monitor unattended e Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not
42. it in an ergonomically correct position at their computer It uses a built in sensor in the monitor to sense and measure the user s behavior in terms of presence posture and usage and then gives feedback for corrective actions Hot key Setting You can turn the Philips ErgoSensor On or Off and turn demo mode On with a simple button on the bezel Demo mode ErgoSensor monitor has a built in demo mode to demonstrate how the detection and notification message system works Activation method A 15 degrees neck tilt for angle detection B 3mins for time break activation C gt 90cm and lt 0cm for distance activation How does it work Viewing distance If user is found sitting outside of optimal ergonomic zone of 0 90cm a message is generated e Viewing angle If user s posture is detected with a neck angle tilted more than 15 degrees a message is generated e Viewing time If the user is found to be continuously using computer for more than one hour a time break reminder is generated Power saving A User detected on seat monitor operates normally B If user is not detected on seat monitor brightness dimmed after 1 minute saving power C Monitor turns off after 3 minutes and then enters standby mode saving powerD User returns to the seat ErgoSensor returns monitor to normal operation immediately 25 6 Built in Webcam with Microphone Available for 241P4QPYK Note USB conne
43. ization menu Disabled removes SmartControl Premium from the right click context menu e Enable Task Tray icon is checked On by default Enable context menu shows the task tray menu for SmartControl Premium A right click on the task tray icon displays the menu options for Help Technical Support Check for Update About and Exit When Enable task tray menu Is disabled the task tray icon will only display Exit Run at Startup is checked On by default When disabled SmartControl Premium will not launch at start or be in the task tray The only way to launch SmartControl Premium is either from the desktop short cut or from the program file Any preset set to run at startup will not load when this box is unchecked Disabled e Enable transparency mode Windows 7 Vista XP Default is 0 Opaque Options gt Audio Will only be active when selecting Volume from the drop down Options menu On a non supported display capable of DDC Cl only the Help and Options tabs are available al rmnr Z rretrol Frere 1x SmartControl Premium PHILIPS Audio ih i me Da las ep FD Im in ie B8 E L I t m Option gt Auto Pivot GO O SmartControl Premium PHILIPS Auto Pivol Ace E 2 Q Pout Boo Power TFI a Options Taf tei en n Hep Options gt Input Will only be active when selecting Input from the drop down Options menu On a non supported display capable of DDC
44. l Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit a three prong socket All equipment that works together computer monitor printer and so on should have the same power supply source The phasing conductor of the room s electrical installation should have a reserve short circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes A To completely switch off the equipment the power supply cable must be removed from the power supply socket which should be located near the equipment and easily accessible A protection mark B confirms that the equipment is in compliance with the protection usage requirements of standards PN 93 1 42107 and PN 89 E 06251 Wymagania Polskiego Centrum Badan i Certyfikacji Lrzgdzenie powinno byt zasilane z gniazda z przyesesonvm obwodem ochronnym gniazda z kalkien Wapllpracujace ze sh urzadzenia komputer maniar drukarka powniy byt silat z tego sniego era Instalacja elektryczn pomieszczenia powinna zawlerac w przewaibrie faxewym reserva achrang przed zwarcami w postaci bexpiecmika o warb amp ci zn mianawe mie wiekszej not 164 amperi W celu calkewitego wylaczenia urzadzenia z sieci zasilania nale y wyj swpeczke kabla zasilaj cego z griazdka kt re powinno enajdowed sig w poblizu wrzgdzeria i by Bara doaigpie Anak bespiecrefarwa B porwierdza zgodncs
45. l How to enable SmartImage applications e Photo This profile combines color saturation dynamic contrast and sharpness enhancement to display photos and other images with outstanding clarity in vibrant colors all without artifacts and faded colors e Movie Ramped up luminance deepened color saturation dynamic contrast and razor sharpness displays every details in darker areas of your videos without color washout in brighter areas maintaining a dynamic natural values for the ultimate 1 Press ED to launch the Smartlmage on video display screen display 11 3 Image Optimization e Game Turn on over drive circuit for best response time reduce jaggy edges for fast moving objects on screen enhance contrast ratio for bright and dark scheme this profile delivers the best gaming experience for gamers e Economy Under this profile brightness contrast are adjusted and backlighting finetuned for just right display of everyday office applications and lower power consumption e Off No optimization by Smartlmage 3 2 SmartContrast EB What is it Unique technology that dynamically analyzes displayed content and automatically optimizes a Monitor s contrast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting for clearer crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds PJ Why do I need it You want the very be
46. n some cases the user may have sent multiple windows to the same partition Find Window will show all open windows and move the selected window to the forefront e Desktop Partition Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down e Identify Partition Displays the outline grid onthe desktop for the current partition e Align On Align Off Enables disables the drag and drop auto align feature 21 3 Im ra E CUM F3 SmartDeskto Full Desktop Vertical Horizontal Vertical Triple Vertical Split Left Vertical Split Right Partition Definitions Applies all settings to the entire desktop Assesses the screen resolution and divides the display into two evenly sized vertical regions For 90 270 maintain vertical configuration Assesses the screen resolution and divides the display into two evenly sized horizontal regions For 90 270 maintain horizontal configuration Assesses the screen resolution and divides the display into three evenly sized vertical regions For 90 Partition 1 horizontal top Partition 2 horizontal center Partition 3 horizontal bottom For 2 0 Partition 3 horizontal top Partition 2 horizontal center Partition 1 horizontal bottom Assesses the screen resolution and divides the display into two vertical regions the left hand side is a single region the
47. of still or static images over an extended period Always activate a moving screen saver Q5 program when you leave your monitor unattended Always activate a periodic screen Ans refresh application if your LCD monitor will display unchanging static content Q6 N Warning Failure to activate a screen saver or a periodic Ans may cause burn in also known as after imaging or ghost imaging on Ans your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology Q4 In most cases the burned in or atter imaging or ghost imaging will disappear gradually over a period of Ans time after the power has been switched off screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be Q7 repaired The damage mentioned above is not covered under your warranty Ans Q12 Why is my Display not showing sharp text and is displaying jagged Q8 characters Ans Your LCD monitor works best at its Ans native resolution of 1920 x 1080 60 Hz For best display please use this resolution Q9 11 4 ErgoSensor FAQs Q1 Will it work if wear contact lenses Ans andwhat if they are colored Ans Yes Q10 Q2 Will it work if wear dark glasses for some reason Ans Ans No it requires 2 x eyes to be clearly visible Q3 Will it work if wear prescription glasses for reading 48
48. ort Picture Picture Format Wide Screen 4 3 Brightness 0 100 Contrast 0 100 Audio SmartResponse Off Fast Faster Fastest SmartContrast Off On Gamma 1 8 2 0 22 2 4 2 6 Pixel Orbiting Off On folor OverScan Off On DPS On Off Audio Volume 0 100 7 Mute On Off Audio Source Audio In DisplayPort Language Color Color Temperature 5000K 6500K 7500K 8200K 9300K 11500K sRGB OSD Settings User Define Red 0 100 Green 0 100 Blue 0 100 Language English Deutsch Espa ol EAAnvikn Fran ais Italiano OSD Settings Setup Maryar Nederlands Portugu amp s Portugu s do Brazil Polski Pycckui Svenska Suomi T rk e Cestina VkpaiHcbka fai kr sc SRSA Ic ARE Setup Horizontal 0 100 Vertical 0 100 Transparency Off 1 2 3 4 OSD Time Out 5s 10s 20s 30s 60s Auto Power LED 0 1 2 3 4 H Position 0 100 V Position 0 400 Phase 0 100 Clock 0 100 Resolution Notification On Off Reset Yes No Information English Deutsch Espanol EAAnvikn Francais Italiano Maryar Nederlands Portugu s Portugu s do Brazil Polski Pycckn Svenska Suomi T rk e Cestina YkpaiHcbka ala RX Ber yr ARE I r Horizontal 0 100 Vertical 0 100 M Transparency Off 1 2 3 4 OSD Time Out 5s 10s 20s 30s 60s r Auto Power LED 0 1 2 3 4 H Position 0 100
49. ou If you are gt 90cm and lt Ocm for distance activation Q12 What is the optimum neck angle for stress free reading Ans The best neck angle is straight neck If your posture is detected with a neck angle tilted more than 15 degrees for a pre determined time the sensor will advise you to correct it Q13 Can change my time break activation timing Ans No the ideal time break is deemed to be at about an hour at which interval the sensor will advise you to take time break Q14 cannot take a time break now have lots of work What happens in that case Ans The sensor has detected you working for more than one hour Once you get up from your chair the sensor will reset itself and will re start the count again once it detects you back on the seat Time break is for your own good Q15 When does the power saving function work Ans a User detected on seat monitor operates normally b If user is not detected on seat monitor brightness dims after 1 minute saving power c Monitor turns off after 3 minutes and then enters standby mode saving power d User returns to the seat ErgoSensor returns monitor to normal operation immediately 49 Q16 Ans Q17 Ans Q18 Ans Q19 Ans Q20 Ans How is it different from my Philips PowerSensor monitor ErgoSensor is a more advanced sensor which actually uses a CMOS sensor that recognizes people and their presenc
50. r ou d placer l antenne de r ception e Augmenter la distance entre l quipement et le r cepteur e Brancher l quipement sur un autre circuit que celui utilis par le r cepteur e Demander l aide du marchand ou d un technicien chevronn en radio t l vision Toutes modifications n ayant pas recu l approbation des services comp tents en mati re de conformit est susceptible d interdire l utilisateur l usage du pr sent quipement N utiliser que des cables RF arm s pour les connections avec des ordinateurs ou p riph riques CET APPAREIL NUMERIOUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA 35 EN 55022 Compliance Czech Republic Only This device belongs to category B devices as described in EN 55022 unless it is specifi cally stated that itis a Class A device on the specification label The following applies ta devices in Class A of EN 55022 radius of protection up to 30 meters The user of tha device is obliged to take all stapa necessary to remove sources of interference to tala communication or other devices Pokud nani na typovem Miku po ita e uvedeno Ze spada do do tidy A podle EN 55022 spada automaticky do tidy B podie EN 55022 Pra zefizeni zafazend do tidy A chrann p smo 30m podle EN 55027 pati n sledujici Dojde li k ru eni taletomaunikafnich naba finyich zafizeni je u ivatel povinnen prov st takov opatfgni aby ru eni odstrani
51. r sub pixels that are always dark or off That is a dark dot is a sub pixel that stands out on the screen when the monitor displays a light pattern These are Gi the types of black dot defects n dil m e Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period aTFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects x exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 3 adjacent lit subpixels one white pixel BLACK DOT DEFECTS ACCEPTABLE LEVEL 3 adjacent dark sube ooo TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types amp Note 1 1 or 2 adjacent sub pixel defects 1 dot defect 2 his monitor is ISO9241 307 compliant Class 1 compliant ISO9241 307 Ergonomic requirement analysis and compliance test methods for electronic visual displays ISO9241 307 is the successor of formerly known ISO13406 standard which is withdrawn by the International Organisation for Standardisation ISO per 2008 11 13 UJ 39 10 2 Customer Care amp Warranty For warranty coverage Information and additional support requirement valid for your region please visit www philips com support website for details You may also contact your local Philips Customer Care Center number listed below Contact Information for WESTER
52. rigin si iem pia of ttal n mede muss GL Auer nha Bight o T Color menu zw the Brightness te tha minimum leet 3 lina tha ihnen 15 Thi Dele weg I Af the righitremm m miriti to ache a Wi sti pn oto tv e Color Menu allows you to adjust RGB Black Level White Point Display Gamma id Calibration SmartImage and SmartKolor ita You can follow the instruction and do the adjustment L e Refer to below table for sub menu item base on your input e Example for Color Calibration 13 3 Image Optimization SmartControl Premium RGB Al re Doors ew re Dy A Aii B und Gran d dileri bay ien went mu neutra tte Fur wi pee yh scc ET yoa XU peste ne quar the Kl nem lolo thus Bape I Ad fhe ne D Pa Lai wem Mi Bus up thee ghe Sen MOT Ding 75e 122 ei DS ei al Fe degli rin Rad E Si tal pt pae 500 sl fils ih wu ut da Black Lewel Are plane Back Leva nd aor alba d dete darker maga inni Apost ta Math Levei fir De GER Dee Du rung LIT Lo AS Dis Sch al sf Tha Rad Desert acd Bue una the sete Bari Bad Lt d Greg E amp Bis du ma White Point Wists Paxint a tha port gt hsc aqua Loren id pal pren and bios kt ge ul many Oe white Tha tn ta overs coer musice For ha fret Leis stori chek Cha Pisa bottoni than Fart Funa miad tr Waie Port na for the best fatine ioni zul i la x 14 Gert trm ix SmartControl Premium
53. roblems Important parameters are luminance contrast resolution black level gamma curve color 32 and luminance uniformity color rendition and image stability e Product have been tested according to rigorous safety standards at an impartial laboratory e Electric and magnetic fields emissions as low as normal household background levels e Low acoustic noise emissions Some of the Environmental features of the TCO Certified for displays The brand owner demonstrates corporate social responsibility and has a certified environmental management system EMAS or ISO 14001 e Very low energy consumption both in onand standby mode minimize climate impact e Restrictions on chlorinated and brominated flame retardants plasticizers plastics and heavy metals such as cadmium mercury and lead ROHS compliance e Both product and product packaging is prepared for recycling he brand owner offers take back options The requirements can be downloaded from our web site The requirements included in this label have been developed by TCO Development in co operation with scientists experts users as well as manufacturers all over the world Since the end of the 1980s TCO has been involved in influencing the development of IT equipment in a more user friendly direction Our labeling system started with displays in 1992 and is now requested by users and IT manufacturers all over the world About 50 of all displays worldwide ar
54. ronmentally sound recovery and disposal of waste from electrical and electronic equipment Toxic substances like Lead has been eliminated and compliance with European community s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make Philips monitors safe to use throughout its life cycle TCO Certified Edge Congratulations O Your display is designed for both you and the planet The display you have just purchased carries the TCO Certified Edge label This ensures that your display is designed manufactured and tested according to some of the strictest quality and environmental requirements in the world This makes for a high performance product designed with the user in focus that also minimizes the impact on the climate and our natural environment This display is awarded the TCO Certified cutting edge mark to signify it incorporates a new cutting edge innovation that delivers distinct benefits for the user and reduced impact on the environment TCO Certified is a third party verified program where every product model is tested by an accredited impartial test laboratory TCO Certified represents one of the toughest certifications for displays worldwide Some of the Usability features of the TCO Certified for displays e Good visual ergonomics and image quality is tested to ensure top performance and reduce sight and strain p
55. rt 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help 34 Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device To prevent damage which may result in fire or shock hazard do not expose this appliance to rain or excessive moisture THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE CAUSING EQU
56. st visual clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video Images or displays clear readable text for office work By reducing your monitor s power consumption you save on energy costs and extend the lifetime of your monitor EI How does it work When you activate SmartContrast it will analyse the content you are displaying in real time to adjust colors and control backlight intensity This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games 12 3 3 Philips SmartControl Premium The new SmartControl Premium software by Philips allows you to control your monitor via an easy to use on screen graphic interface Complicated adjustments are a thing of the past as this user friendly software guides you through fine tuning resolution Color calibration Clock Phase adjustments RGB White point adjustment etc Equipped with latest technology in core algorithm for fast processing and response this Windows compliant eye catching animated Icon based software is ready to enhance your experience with Philips monitors EB Installation Follow the instruction and complete the installation e You can launch after installation is completed e If you want to launch later you can either click the shortcut on desktop or toolbar First launch Wizar
57. tings Off Office Photo Movie Game Economy Task Tray Menu Enabled The task tray menu can be displayed by right clicking on the SmartControl Premium icon from the task tray Left Click will launch the application Find Windows Desktop Partition Identify Partition Align On Help Technical Support Check for Update About Exit The task tray has five entries e Help Access to User Manual file Open User Manual file using the default browser window 18 e Technical Support Displays the tech support page e Check for Update Takes the user to PDI Landing and checks the user s version against the most current available e About Displays detailed reference information product version release information and product name e Exit Close SmartControl Premium To run SmartControl Premium again either select SmartControl Premium from Program menu double click the desktop PC icon or restart the system PHILIPS SmartControl Premium SmartControl Version 2 10 dtune pip R2011 08 15 1133 18 Copyright 1993 2011 Portrait Displays Inc Patents Pending Task Tray Menu Disabled When the Task Tray is disabled in the preference folder only the Exit selection is available To completely remove SmartControl Premium from the task tray disable Run at Startup in Options gt Preferences amp Note All the illustrations in this section are for reference only SmartControl software v
58. tor It contains important information and notes regarding operating your monitor The Philips guarantee applies provided the product is handled properly for its intended use in accordance with its operating instructions and upon presentation of the original invoice or cash receipt indicating the date of purchase dealer s name and model and production number of the product 1 1 Safety precautions and maintenance N Warnings Use of controls adjustments or procedures other than those specified in this documentation may result in exposure to shock electrical hazards and or mechanical hazards Read and follow these instructions when connecting and using your computer monitor Operation e Please Keep the monitor out of direct sunlight very strong bright lights and away from any other heat source Lengthy exposure to this type of environment may result in discoloration and damage to the monitor e Remove any object that could fall into ventilation holes or prevent proper cooling of the monitors electronics e Do not block the ventilation holes on the cabinet e When positioning the monitor make sure the power plug and outlet are easily accessible e If turning off the monitor by detaching the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation e Please use approved power cord provided by Philips all the time If your power cord is missing please
59. ution amp Preset Modes notice Go to www philips com support to download the latest version of leaflet EJ Maximum Resolution 3 Smart response time is the optimum value 1220 x 1080 60 Hz analog input from either G2G or G2G BW tests 1220 x 1080 60 Hz digital input HI Recommended Resolution 1920 x 1080 60 Hz digital input amp Note Please notice that your display works best at native resolution of 1920 x 1080 60Hz For best display qualityplease follow this resolution recommendation 30 8 Power Management 8 Power Management If you have VESA DPM compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use If an input from a keyboard mouse or other input device is detected the monitor will wake up automatically The following table shows the power consumption and signaling of this automatic power saving feature 241 P4OPYK2 71PAOPY VESA 27 8W typ White Switch Off OW typ Olde 241 PS ORY AES AS 28 5W typ Sleep White mor or gt om The following setup is used to measure power consumption on this monitor e Native resolution 1920 x 1080 e Contrast 50 e Brightness 250 nits e Color temperature 6500k with full white pattern 5 Note This data is subject to change without notice 31 9 Regulatory Information Lead free Product Lead free display promotes envi
60. vers inf and icm files or a driver disk when you first install your monitor Follow the instructions to insert the companion CD ROM included in this Q4 Q5 Q7 Q8 package Monitor drivers inf and icm files will be installed automatically How do I adjust the resolution Your video card graphic driver and monitor together determine the available resolutions You can select the desired resolution under Windows Control Panel with the Display properties What if get lost when am making monitor adjustments via OSD Simply press the OK button then select Reset to recall all of the original factory settings Is the LCD screen resistant to scratches In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects When handling the monitor make sure that there is no pressure or force applied to the panel surface side This may affect your warranty conditions How should clean the LCD surface For normal cleaning use a clean soft cloth For extensive cleaning please use isopropyl alcohol Do not use other solvents such as ethyl alcohol ethanol acetone hexane etc Can change the color setting of my monitor Yes you can change your color setting through OSD control as the following procedures Press OK to show the OSD On Screen Display menu Press Down Arrow to select the option Color then press O
61. werSensor works on principle of transmission and reception of harmless infrared signals in order to detect user presence When the user is in front of the monitor the monitor operates normally at the predetermined settings that the user has set i e Brightness contrast color etc e Assuming that the monitor was set to 100 of brightness for example when the user leaves his seat and is no longer in front of the monitor the monitor automatically reduces the power consumption down to 80 User present in front User not present Power consumption as illustrated above is for reference purpose only FJ Setting Default settings At its default setting Setting 3 PowerSensor is designed to detect the presence of the user located between 30 and 100 cm 12 and 40 inches from the display and within five degrees left or right of the monitor Custom settings If you prefer to be in a position outside the perimeters listed above choose a higher strength signal for optimal detection efficiency The higher the setting the stronger the detection signal For maximum PowerSensor efficiency and proper detection please position yourself directly in front of your monitor e f you choose to position yourself more than 100 cm or 40 inches from the monitor use the maximum detection signal for distances up to 120 cm or 4 inches Setting 4 24 e Since some dark colored clothing tends to absorb infrared signals even
62. when the user is within 100 cm or 40 inches of the display step up signal strength when wearing black or other dark clothes e You can return to the default mode at any time Setting 3 Hot key Sensor distance erSensor HELL LEGEN GT Landscape Portrait mode Above illustrations are for reference purpose only EJ How to adjust settings If PowerSensor is not operating correctly inside or outside the default range here s how to fine tune detection e Press the PowerSensor hot key e You will find the default position 3 on the adjustment bar e Adjust the PowerSensor detection adjustment to Setting 4 and press OK e Test the new setup to see if PowerSensor properly detects you in your current position e PowerSensor function is designed to work in Landscape mode horizontal position only After PowerSensor turn on it it will automatically turn Off if the monitor is used in Portrait mode 90 degree vertical position it will automatically turn ON if monitor is returned to its default Landscape position 6 Note A manually selected PowerSensor mode will remain operational unless and until it is readjusted or the default mode is recalled If you find that the PowerSensor Is excessively sensitive to nearby motion for some reason please adjust to a lower signal strength 5 ErgoSensor Available for 241P4QRY Philips ErgoSensor is an innovative technology that advises users on how to s
63. xel are lit the three colored sub pixels together appear as a single white pixel When all are dark the three colored sub pixels together appear as a single 38 black pixel Other combinations of lit and dark sub pixels appear as single pixels of other colors Types of Pixel Defects Pixel and sub pixel defects appear on the screen in different ways There are two categories of pixel defects and several types of sub pixel defects within each category Bright Dot Defects Bright dot defects appear as pixels or sub pixels that are always lit or on That is a bright dot is a sub pixel that stands out on the screen when the monitor displays a dark pattern here are the types of bright dot defects a One lit red green or blue sub pixel Two adjacent lit sub pixels Red Blue Purple Red Green Yellow Green Blue Cyan Light Blue a Three adjacent lit sub pixels one white pixel 10 Customer care and warranty amp Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances neighboring dots for the proximity of pixel defects Black Dot Defects fe Black dot defects appear as pixels o

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