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Perle Systems 5500320-12 User's Manual

1. e Stop a Task instance only available if the task is currently running e Delete a Task instance View the Log for that task instance e View the Target Results for that task instance Task Results Results 1D Task Name Status Log Target Results This is a PerleVIEW s internal task ID This is the task name you gave this task when you created it or the default task name The following statuses are valid In progress Task is currently executing Completed Task has completed running Cancelling Task is the process of being cancelled Cancelled Task was cancelled by PerleVIEW before it completed Stopped Task was cancelled by user before it completed Failed Task completed with a failure Displays whether there are any messages in the log Displays whether there are any target specifie results for this task instance ar Task Results End Time Shows the time when this task instance finished running Start Time Shows the time when this task instance started running User This is the user that created this task To view the Log or Target Results see Working with Device Views Task Results Cleanup Task Results Cleanup mu Selection Task Results Cleanup Minimum Required Authorization PerleVIEW Administrator The purpose if this clean up task is to remove old task results which are no longer needed from the PerleVIEW database PerleVIEW will perform th
2. Statistics Collection PerleVIEW can collect statistic information from your devices This information can be used to assess network problems or network uptime Collection of Health Statuses PerleVIEW can give you health statuses for your devices These status ean be used to determine ila action ls to be taken on this device For example critical device unreachable means that this device needs immediate attention These events can range from itical major minor normal or suspended Prerequisites PerleVIEW Server Requirements One of these operating systems or a virtual system e Windows Server 2003 and 2003 R2 Windows Server 2008 and 2008 R2 Windows Server 2012 VMWare ESX ESXI Microsoft Hyper V DerleVIEW will enable these services on your Perle VIEW server Any missing components will be activated or installed at Perle VIEW installation time e Microsoft Windows Internet Information Service IIS 6 x or higher Microsoft SQL Server 2005 Express or higher NET framework 4 x or higher WinSNMP Service WinSNMP Clit PerleVIEW Web Client Req One of these Web browsers Internet Explorer 7 or higher e Mozilla Firefox 4 0 or higher Prerequisites Chrome 8 x orbi e Safari 5 or higher 10 Basic Concepts PerleVIEW is a Device Management System designed to provide you with information and control of a large number of devices deployed throughout your network A device is
3. PerleVIEW Device Management System User s Guide Version 1 2 Part 5500320 12 May 2013 PeteVIEW V1 2 Copyright Statement This document must not be reproduced in any way whatsoever either printed ar electronically without the consent of Perle Systems Limited 60 Renfrew Drive Markham ON Canada LR OE Perle reserves the right to make changes without further notice to any products to improve reliability funcion or design Perle the Perle logo and PerleVIEW are trademarks of Perle Systems Limite Microsoft Windows and Internet Explorer are trademarks of Microsoft Corporation Mozilla Firefox is a trademark af the Mozilla Foundation Google Chrome is a trademark of Google Inc uite is a trademark of Twitter Safari is a trademark of Apple Ine Some of the icons used by PerleVIEW were designed by Mark James The following is a link to his web site ww fanfanfan com The associated license for these icons can be found at ereativecammans ang Hicenses By Perle Systems Limited 2013 PodeVIEW V1 2 Table of Contents Chapter 1 Introduction User Guide PerleVIEW User Guide Layout Typeface Conventions PerleVIEW Features Prerequi PerleVIEW Server Requirements PerleVIEW Web Client Requirements ites Chapter 2 Basic Concepts Guided Tour of the PerleVIEW User Interface Health Status Panel Health Icons Licensing Info
4. PerleVIEW times out Values 0 means never times out Max 30000 seconds Default 15 seconds PerleVIEW will force the data between PerleVIEW and the SQL server to be encrypted This is recommended when the SQL Server is remote to PerleVIEW At this time the installation program will attempt to establish a connection to the SQL Server using the parameters entered on this screen If this operation does not succeed an error message will be displayed and the install will return to this sereen to allow the you to modify the parameters and try again E Installing PerleVIEW on your Server Next you will be asked to setup the parameters that Perle VIEW will use when communicating with a Web Client browser This includes enabling disabling HTTP HTTPS the TCP ports that will used or these protocols and the name of the PerleVIEW master admin user Please note that the master admin user must also exist in the server s Windows user list By default this s set to the same user Who is installing PerleVIEW Bodem meae Sj Seeme ommen EST When completed click the Next button to continue Enable HTTP Web clients browsers will be able to connect to Perle VIEW using the HTTP protocol Default Port 50000 Values 1 65535 Enable HTTPS Web clients browsers will be able to connect to Perle VIEW using the HTTPS protocol PerleVIEW Type in the name of the master admin user to be used by PerleVIEW This Admin U
5. This Name would override a name retrieved from the hardware Custom 1 2 3 These field can be used to save information about this hardware to be used in logs views and reports Device Details gt Hardware gt Edit Device Senin MGR o2 Select the hardware you want to edit then click the Edit button Edit Hardware Type This is a non edit field This is the internal name of the hardware type Name This is the name retrieved from the hardware Preferred Name Edit this eld to replace the Name field for this hardware You can enter a name here which better describes the selected hardware Use Preferred Check this box to use the Preferred Name instead of the Name field When Name checked the preferred name will be used in all views event logs and reports for this hardware Groups Views Custom 1 2 3 These field can be used to save information about this hardware to be used in logs views and reports Events Details From this sereen you are able to add a comment to an event set an event as acknowledged or not or delete the event from the database By managing events on your network you will be able to view the events that are critical and deal with those events first Click on the Events tab to see the list of events associated with this device At the top of the screen there is a total ofthe number of events for each event severity Device Details gt Ev
6. trap is received from that device Run the default discovery task instance immediately aft Getting Started Wizard completing the If you have devices on the same physical subnet as the Perle VIEW server this will allow Perle VIEW to automatically discover all of these devices If your devices reside on a different subnet then the Perle VIEW server you can disable this option When the default device discovery task is run this list will be used to discover devices by hostnames specifie IP addresses range of IP addresses or an IP subnet Depending on the scope of the discovery the process may take a long time to complete Device Credentials are used by PerleVIEW to gain access to the device in order to retrieve information from the device or write information to the device Select this checkbox if you want to use the global device credentials for the default discovery task instance If this option is unchecked you can enter the device credentials to be used withthe default discovery task instance These values will be tried first if they are not valid the task will attempt the global credentials If Perle VIEW is configured as an SNMP trap host for this device when the device sends a trap to PerleVIEW this will cause PerleVIEW to add the device to its database i e automatically discover the device When this happens the global parameters are used for protocol timers and credential validation 26 Ge
7. 7 days Values 1 999 days or hours Remove Sets the criteria for removing old events All evens that are older than the events older number of days defined by the parameter will be removed from the database than When the event cleanup task runs Default 90 days Values 1 9999 days Also remove Ifthis option is checked all acknowledged events will be removed from the acknowledged database when the event cleanup task runs events Default Not checked Custom Event Groups For more information on Custom Event Groups see Creating Custom Views by Groups 100 Administration Administration Perle VIEW administration tasks enables you to set up PerleVIEW global configuration parameters user account settings view or export the Audit logs and configure when software updates to PerleVIEW will be performed Working with Administration Functions The Administration drop down menu allows for the configuration or viewing of the following items n D File Transfer Settings DerleVIEW software updates Audit Teil Log Internet Proxy Server Settings VIEW Server Settings Ie VIEW User Accounts E mail account settings for sending event alerts Twitter users settings for sending event alerts PerleVIEW Server Settings Menu Selection Perl Minimum Required Authorization DerleVIEW server settings options allow you to change parameters within the Perle VIEW server such as Force Secure Connections between PerleVIEW and devices va
8. Device View Access to view target devices Can retrieve status of devices and perform such operation as collecting Statistics from devices PerleVIEW always requires one Perle VIEN administrator in order to operate This master administrator user is the user you configured during your installation of Perle VIEW The Perle VIEW Master administrator cannot be deleted through the PerleVIEW web interface however the name domain and full name can be edited using the Perle VIEW Admin Utility see PVAdmin Perle VIEW Administrator Launching PerleVIEW User Accounts Administration gt PerleVIEW User Accounts Working with PerleVIEW User Accounts PerleVIEW provides the following User Account functions Adda User to PerleVIEW s database Add a Group to PerleVIEW S database Edit User or Group from the Perle VIEW database Delete User or Group from the PesleVIEW database Log Offa User 104 PerleVIEW User Accounts PerleVIEW User Accounts Add Use Account 2 To Add a new User to the Perle VIEW database click on the Add User button To Add a new Group to the Perle VIEN database click on the Add Group button Add User im ER Click the Apply button to save your changes time Type in the name the user will use to log on Domain required type in the domain name to fully qualify the user Full Name Type in the users full name PerleVIEW Select the checkbox if this user will
9. Event Handling After completing the fields click on the Test button to have PerleVIEW send a test trap to the trap receiver PerleVIEW will send a test message of Trap being sent indicates that a PerleVIEW user has issued a test trap in order to verify his event handler trap configuration If the tap is received by the trap receiver the test is successful If not successful then correct the parameters in error and retry the test Ifyou do not wish to add any other task instance ions to this event then click on the Apply button to save the Acknowledge Event Acknowledge For some events you may want to automatically have Perle VIEW mark Event them as acknowledged Marking an event as Acknowledged simply indicates to you that you have dealt with this event I is used to help you sort Which events need your immediate attention and which ones have already been dealt with m Global Settings See Event Filter Settings for more information on Event Filters See E mail Account Settings for more information on E mail account settings See Twitter Users for more information on Twitter Users settings See Internet Proxy Server for more information on Internet Proxy Server settings 7 Automatic Event Handling Event Filler Settings Event Filter Settings Menu Selection Event Filter Settings Minimum Required Authorization Perle VIEW Administrator By default Perle VIEW will capture events o l
10. Everyone PerleVIEW has a very powerful ping feature I allows you to create custom views of devices hardware end even By ceni grow sewn you can led see e vic ta ne spartan oY tomis your decr Fic ihi each of he Cuane Groupe mals nn yo c real pa Tor any of the three oups Devices Hardware and Events A Group View can be created in two ways First you can seleet to create the group from a list of discovered devices by simply selecting the device from the list box to be added to the group Secondly you can create a Group View by selecting criteria that the device hardware or event must meetin order to be added to that group Criteria Groups use operator functions for the selection of What devices hardware or events will be added to the group The list of valid operator functions are listed below Operator Functions Operator Meaning mach all a device hardwarelevent must match the criteri For example criteria one AND criteria two must match mach any at least one of the devices bardware events must match the criteria For example criteria ane OR criteria two must match g equal to aot Tot equal io bogin with begins withthe specified Tetter number or symbol does not begin wiih does not begins with the specified Tetter number or symbol ends with ends with the specified Tetter number or symbol doesnot end with does not end with the specified Teter numbe
11. Interne for some ofits functions to work such as sending Tweets and looking for software updates Ifa proxy server is being used on your network you should enter its access information here perleViEW Getting Started MEER Internet Connection Click on the Next button to continue Use Proxy Select use Proxy server if you need a Proxy server to reach the Internet See Server your administrator for the parameters to set up your network Proxy Server HTTP HTTPS Proxy Enter the IP address of the Proxy Server Server Port Enter the port number that the Proxy Server uses for client connection Default 80 Server Requires Some Proxy Servers require user authentication See your administrator for Authentication the authentication parameters Username Enter the username to be used to authenticate to the Proxy Server Password Enter the password to be used to authenticate to the Proxy Server Domain needed enter Domain name to be used to authenticated o the Proxy Server Getting Started Wizard Software Updates By default Perle VIEW will notify the administrator of any new updates for itself o for any firmware for devices it manages Perle VIEW will update the notification bar with a download pending message when an update is available Perle VIEW can also be configured to automatically dovnload software Updates othe PerieVIEW server and firmware updates 1o the Perle VIEW repository This is the recommenced setting since it wil
12. Restore Device List Backup Restore Device List snu Selection Backup Restore Device List Minimum Run Authorization PerleVIEW Administrator If you ever lose the contents of the Perle VIEW database you can use this backup feature to restore the lists of devices to the PerleVIEN database The restore device list feature would launch a discovery task instance with all the IP addresses of your previously discovered and backed up devices defined for that instance The backup is stored outside of the Perle VIEW database so that it would not be lost in the event of a database corruption or loss The backup device list can also be exported to a different PC for additional safe keeping Launching Backup Restore Device List Devices gt Backup and Restore Dein Hardware Evente v Discovering Devices Device Scip pactupseestore Device us ppestore Device Configuration Device Stings Custom Device Groups Working with Backup Device Lists To save your current Device List o a directory on the Perle VIEW server click the Backup to Server button Backup Now Reetupmonor eves Unt C Aller the backup is completed you can click the Download button if you want to save your De List toa different location for added safe keeping Working with Restore Device List PerleVIEW will run a new discovery task using the device list as its list of IP addresses to discover If a device already exists in the databas
13. a list Select all rate converting Media Converter Modules Select all CM 110 Media Converter Modules Select all CM 1110 Media Converter Modules Select all ex ICM Media Converter Modules Hardware Ports MCR Media Converter All Media Converter Ports e Fiber Media Converter Ports e Copper Media Converter Ports For more information see Add a Device Discovery Task Number of good bytes received bytes received in error and number of bytes transmitted 75 Collecting Statistics Input Number of good frames received in the following categories Frames e Unicast frames e Broadcast frames eo Multicast frames e Pause frames Number of bad frames received in the following categories Undersized frames Fragmented frames Oversized frames e Jabber frames eo MAC receive error frames e FCS error Output Number of good frames transmitted in the following categories Frames e Unicast frames e Broadcast frames e Multicast frames e Pause frames Number of bad frames transmitted in the following categories FCS eror Deferred frames e Collision frames e Excluding late and excessive Late Excessive e Single Multiple Packet Sizes Number of frames which fall into the following categories e 64 Bytes e 65 127 Bytes e 128 255 Bytes e 256 511 Bytes e 512 1023 Bytes e Over 1024 Bytes Update Mode Append Each new sample collected is added to existing statistic samples already collected by this ta
14. also create event tasks instances to monitor all events within the network or the severity of an event Automatic event handling can include any of the following actions Notification of event via generation of a E mail SMS text message via E mail tweet or SNMP trap Backup Restore This feature allows you to backup and restore device lists and device configuration Backups can be stored offsite incase of a database corruption ora server failure Users and Groups Perle VIEW allows you to create users and groups within its database You can then give these users and groups privileges and rights to access certain devices orto become a PerleVIEW Administrator Prerequisites Feature Description Device Seripting Device scripting allows you to create tasks with embedded seripts files that you can deploy to all your devices or a single device This can save time in that you do not have to connect to cach device and send it the same script file Perle VIEW Updates PerleVIEW can notify you of any PerleVIEW software updates required or automatically download these updates to the Perle VIEW server These updates can then be applied at a later date Firmware Updates PerleVIEW can notify you of any Perle VIEW Firmware updates required for the hardware it manages or automatically download these updates to the Perle VIEW respository These updates can then be applied at a later date
15. comma Click on the Finish button to continue The Default Discovery Task will now start to collect information from your network For more information on this task see PerleVIEW Default Tasks ED Working with Device Operations Discovering Devices Menu Selection Discovering Devices Required Authorization PerleVIEW Administrator DerleVIEW needs to add devices to its internal database in order to provide statuses on these devices The way that PerleVIEW adds devices to its database is by running a device discovery task PerleVIEW will also add devices to its database if it receives a trap message from a device not in its database PerleVIEW uses management protocols such as its own proprietary protocol as well as SNMP to discover and add new devices By default PerleVIEW uses broadcast packets to discover local devices on its network In order to discover remote devices proper routing needs to be configured on servers and routers Also the default device discovery task needs to be modified or a new device discovery task created so that you can specify host names IP addresses ranges of IP addresses or IP subnet of these devices The Default Device Discovery task can not be deleted as it is a PerleVIEW system task however you can disable or enable this task and change it s operating parameters Discovered devices can be viewed under Working with Device Views or Group Views gt All Devices within the left hand navigat
16. connect to Perle VIEW you will see the Getting Started Wizard screen The Getting Started wizard will guide you through the initial setup of discovering devices setting up user security checking your Internet connection checking for software updates and setting the parameters to be used for file transfers You can run the Getting Started Wizard at any time by selecting Getting Started under the Help pull down menu perleVIEW Getting Started iem Welcome to PerleVIEW Click on the Next button to continue You can click on the Cancel button at any time to abort this process All changes you made will not take effet On following screens click on the Previous button to go back to the screen you just came from Getting Started Wizard Discovering Devices This part of the wizard will guide you through setting up the default device discovery task PerleVIEW uses device discovery as the method by which it adds devices to its internal database Before a device can be monitored or controlled it must fi be added to the PerleVIEW des database To see more information on the Device Discovery task see Discovering Devices perieViEW Device Discovery aaa E Click on the Next button to continue Discover devices immediately Automatically discover devices on local network Specify device addresses manually Use default device credentials Automatically discover device When SNMP
17. device hardware or events For each category you can select from an existing PerleVIEW group or a custom group if you have created any From these submenus you can manage and control most features of your devices as well you can view and edit your installed hardware modules such as management modules media converter modules and individual media converter ports Events or alerts on your system can be easily acknowledged or deleted to help you keep on top of he more critical events within your network Custom device hardware and event groups can be created to sort and maintain your own custom views Navigating the Options The left hand navigation tee allows you to quickly and easily navigate the various group views for your devices Selecting the right arrow beside any of the options will further expand what options are available to you To collapse a section click on the down arrow For devices licking on a specific device listed will bring up device specific information in the PerleVIEW workspace area allowing you to obtain device specific information as well as perform some actions on this device jeu Health Status Panel On Perle VIEW startup the health statuses of devices in this view are populated with the last known statuses from the PerleVIEW database Perle VIEN will automatically launch a task to obtain the current device statuses and health information when it is re started From that point on it will largely rely on traps bein
18. e a Ping The Ping button will send 10 ICMP echo request packets to the device to test for reachability Web Manager The Web Manager button allows Perle VIEW to connect to your target device acting like a transparent proxy server The web browser communicates directly to PerleVIEW and Perle VIEW either HTTP or HTTPS to the target device HTTP requests will be send on TCP port 80 and HTTPS requests will be send on TCP port 443 The target device must have these ports enabled for successful communication Web Terminal The Web Terminal button allows you to connect to your device using CLLor Menu Telnet or SSH Telnet will establish a session to TCP port 23 and SSH will establish a session to TCP port 22 The target device must have these Services enabled for successful communication Groups Views View Devices by Subnets View Devices by subnets groups your devices based on the subnet they reside on You can choose to view all devices on a particular subnet or use the subnet information to drill down to a specific device on that subnet To view device by subnets select Devices gt Subnets from the left navigation panel Devices gt Subnets a Quonuor one Quac A incre To view details see Groups Views View Devices by Health This view allows you to view all devices grouped by their current health status The health status of a device can be one of he following statuses critical major minor no
19. far checking for updates s user Configuabl To deploy firmware to the target devices see Deploying Firmware Launching Check for Firmware Updates Hardware gt Check for Firmware Updates Working with Check for Firmware Updates Perle VIEW provides the following configurable parameters for the Check for Firmware Updates function e User can set how often in days to check for firmware updates e Action to take when updates are available e Notify the administrator for any firmware updates e Notify and Automatically download any firmware updates Check Now Check tor Firmware Updates s gosiorassnreit nr Click the Apply button to save any changes Click the Check Now button to check the Perle Web site for any updates 78 Check for Firmware Update Check Now Results Download Now Download Now indicates that there is a download pending Highlight the entry and then select the Download Now button The firmware will be transferred fiom the Perle Web site to the PerleVIEW repository Deploy Update Deploy Update will create a new Add Task Deploy Firmware task instance For configuration parameters see Add a Deploying Firmware Task Delete Update Highlight the update to be deleted then select the Delete Update button The selected firmware is now deleted from the PerleVIEW repository Changelog Provides a description of what is new or changed in this version of the firmware Bundl
20. have Perle VIEW Administrator rights Administrator Inherit device By default this checkbox will be selected so i this user is part of a group access then device access permissions will come from that group Ir you uncheck permissions from this option then this user will be assigned the device access rights as groups configured in this user record By default the user s granted Device View access to all devices You can add Device access rules for this user by selecting the Add button 105 PerleVIEW User Accounts Click the Add button to Add device access rules for this user You can add multiple device access rules for the same user Add Device Access Rule User a Access Level This selects the device access level which will be assigned for this user for the devices selected below Valid device access levels are Device Admin Device Operator and Device View For more information on device access levels see PerleVIEW User Accounts Devices Choose a device group or select individual devices to which this user will be assigned the Access Level selected above Add User Group dcm Le Click the Apply button to save your changes Name Enter the name for this group This must match the group name configured on the Windows Server Domain required enter the domain name Deseription Enter a description for this Group PerleVIEW Check the checkbox if all members of this group will have Perle VIEW Admin
21. instances The latest results will be kept Default 200 task results Values 1 99999 task results You can optionally delete run now task results which are older than the specified number of hours Click the Apply button to save your changes To run a clean up task immediately click on the Run Now button Events Events Events can come from two sources One is an SNMP trap received from a managed device which is being monitored by Perle VIEW The second is an event which is generated by Perle VIEW itself for example PerleVIEW detects that a device is no longer reachable After PerleVIEW receives the even it applies any configured filters to the event it then performs any actions configured under Automatic Event Handling and lastly the event is added to the Perle VIEN database for viewing By default PerleVIEW will capture ll events Critical Major Minor Warning Normal and Informational You ean modify which type of events you want Perle VIEW to process by setting the Global Event filters see Event Filter Settings You can also specify what type of action you want Perle VIEW to take for a given event severity Perle VIEW also allows you to configure the source of the event s you wish to take action on see Automatic Event Handling Ian event is filtered out via the global filters it will be discarded and no further activity will be performed on that event The only exception is the Automatically discover device
22. many retries to attempt when no response received from a UDP message on port 33816 an SNMP message a ping message or a Perle Discovery message Default 2 Values 0 2 denotes leave blank to use global parameter Put a check mark in front of each type of credential that you want PerleVIEW to validate for devices discovered by this discovery task instance Since PerleVIEW uses SNMP to collect information from devices as well as control the devices at least one of the SNMP credentials must be checked The credentials used by PerleVIEW are as follows SMNP read community Used to get statuses from the device e SMNP read write community Used to get statuses and control the device example reboot tbe device e Operator login Admin login These credentials are used by PerleVIEW to log into the device when needed For example when managing the device via Web Manager or Web Terminal PerleVIEW will automatically log you into the device using the device s login credentials SSH keys If SSH keys are used on the device the SSH private public key pair will be used by Perle VIEW to login to that device when performing an SSH connection or managing the device via a secured HTTPS Web Manager session For the credential types you selected you can now specify where PerleVIEW will obtain the credential values to be attempted on the device By default Perle VIEW will attempt the credential values configured in i s global cr
23. on installation of your SQL server software you selected mixed mode or SQL server authentication Values Windows Authentication SQL Authentic Default Windows Authentication Installing PerleVIEW on your Server Network Protocol TCP Port Network Packet Connect Timeout Enerypt Connection SQL Server Resolution Protocol will be used to determine how to connect to the selected SQL instance Ifthe SQL instance is local then the connection will use Shared Memory If the SQL instance selected is remote then TCP IP will be used and SQL Server Resolution Protocol UDP port 1434 to obtain the connection information ie the port number from the remote instance Ifthe connection fails and the SQL instance is remote this may be due to the inability to communicate with the SQL server This could be caused by a firewall or the SQL Server Resolution Protocol service may not be running on the SQL server If this is the case you will need to use the TCP option and configure the TCP port which the SQL is listening on Default Auto If your SQL server is remote to PerleVIEW this will be the TCP port to send and receive messages between Perle VIEW and the SQL Server Values 1 65535 Default 1433 This the size of the TCP packet that PerleVIEW will use to communicate to the SQL server Values 512 32767 bytes Default 4096 bytes The time that Perle VIEW will wait for a connection to the SQL server before
24. selected device ar devices Credential information entered here will be stored in the database for the selected device s These will be the credentials that PerleVIEW will attempt to use the next time it needs to access the device s If these credentials are tried and found not to work an error will be logged in the log file Global credentials will not be tried on this devices Click on the Credentials tab to edit device credentials for SNMP communities Login accounts and SSH Keys To edit a specific credential select the checkbox to the left of the credential to enable the field for entry Blank entries cannot be saved Click the Apply button to save the changes Groups Views Attempted Credentials SNMP Read SNMP Read Write Operator Login SSH Key Operator Admin SSH Key Override Credentials SNMP Read SNMP Read Write The check mark indicates that a SNMP Read community was found for this device during the discovery process these credentials were tried and were found to be successful A red X next to the credential indicates that this specifie credential could not be validated for this device The check mark indicates that a SNMP Read Write community was found for this device during the discovery process these credentials were tried and were found to be successful A red X next to the credential indicates that this specifie credential could not be validated for this device The chec
25. an IP addressable manageable control point Perle VIEW supports the Perle Managed Media Convertor family Management of these modules is provided via the MCR MGT management module PerleVIEW server software will allow you to locate devices on your network monitor the status of these devices and all associated modules controlled by these devices It will inform you and take action if configured to do so when any status change occurs on the device or the associated managed modules PerleVIEW system software can also be used to deploy changes in devices such as updating the version of firmware running on your devices deploying mass configuration changes to all your devices or saving the configuration of your devices so that it can be restored in a disaster recovery situation just to name a few You access the system using a standard Internet browser No special software is required on the client side All information collected by Perle VIEW is stored in an SQL database The SQL database can reside fon the same server as PerleVIEW or on a remote server The GUI provides a number of statuses based on the information found in the database However if you wish to compile your own custom collection of data you can use any number of SQL tools available These tools allow you to access any of the SQL fields and incorporate them into your custom reports This chapter provides you with some basie concepts you may need to understand to explore t
26. ar phone number where the SMS message will be sent number For example 9054770000 Automatic Event Handling Carrier Configure a Carrier Domain Domain For example ext bel ca Subject Type in a message for the subject that is meaningful to you By default PerleVIEW configures the subject message as Event on DeviceName Where DeviceName is the actual Device Name or the Preferred Name if configured Body Type in a body message that is meaningful to you By default PerleVIEW configures the Body message as SiEventMessage where S EventMessage is either a Perle VIEW generated message see Appendix B Event Information or a Device generated message see your MCR MGT users guide for Device messages After completing the fields click on the Test button to test the SMS connection PerleVIEW will send a test message o PerleVIEW event action handler test SMS text message If the SMS is received at the destination the test is successful IF not successful then correct the parameters in error and retry the test you do not wish to add any other actions to this event then click on the Apply button to save the task instance Send Tweet on Twitter Send Tweet on Twitt User Choose a previously authorized user from the drop down box or click on Authorize user to create a new authorized user To authorize a user Perle VIEW will take you to the twitter site where you will be asked to log in you need a
27. ask instance Adda Device Script task instance to your PerleVIEW database Edita Device Script task instance e Delete Device Script task instance Run Now Davies Seiting z5 ee Hote ee ee To run a existing Device Script task instance immediately select the task from the list then click on the Run Now button Device Scripting Each deploy script task instance can have unique operating parameters Add Click the Add button to create a new Deploy Script task instance Task Name Enter a name to uniquely identify this device script task instance Targets Select the device s to which you want to deploy this Script Scripts can be deployed to Device groups Custom Groups or selected individual devices Schedule See Add a Device Discovery Task for configuration parameters Seript This window can be used to enter CLI commands directly Standard editing functions such as cut or paste can be used Simply right click to bring up selection menu or use editing keystrokes Le CTRL C to copy highlighted text Insert Script The seript library holds previously saved scripts This button allows you to from Library insert one of these saved scripts in the edit script window at the current cursor position You can insert more than one script if you want to but you must insert each script individually Once inserted this script becomes part of the current deploy script task The original inserted script is unaffec
28. ation is provided by the software see screen below Entering a Licensing Key Help License Ifyou have not already purchased Perle VIEW you may do so via this screen If you click on the Buy PerleVIER button you will be directed to the Perle website where you can purchase PerleVIEW and obtain a License Activation Key If you have already purchased Perle VIEW you can click on the Enter license activation code button io enter your licensing information Your license activation code consists of 26 character which are grouped and separated by dashes You need to only enter the digits of the activation code the dashes will appear automatically as you type Once you are done entering the activation code click the Apply button If you have successfully entered the activation code the status of Perle VIEW should now indicate Licensed your evaluation copy has ended you will see this screen click on the Buy PerleVIEW button to purchase a copy of Perle VIEW or click on the link to enter the license activation code E Online Help Online Help Online help is provided in Perle VIEW You can click on the icon to get page level help You can also get help from the PerleVIEW Users Guide online by selecting Help gt Help Contents 18 Getting Started Installing PerleVIEW on your Server The PerleVIEW Setup Wizard installs Perle VIEW on your Windows Server and helps you setup the operating paramete
29. ation task instance can have unique operating parameters Backup Restore Device Configuration Run Now Bsctupiestos Devin Contguraton 22 Ue rmn Lm i To run an existing Restore Device Configuration task instance immediately select the task from the list then click on the Run Now button Add Click the Add button to create a new Restore Device Configuration task instance Task name Enter a name to uniquely identify this Restore Device Configuration task instance Targets Choose which devices to you wish to restore the configuration for This can be done by selecting individual devices or by selecting a device group Schedule See Add a Device Discovery Task for configuration parameters Reboot PerleVIEW will reboot the device after the configuration has been restored Since many configuration parameters only take place after a reboot this option is on by default Backup Restore Device Configuration Task Details This window displays the current task details of the selected Backup Device Configuration task Bscupfestore Devise Contguaton ET VIEW database click on Device with Saved To delete device configuration from the Pe Configuration option Devices with saved configuration SH Down tery co Oral orm eerie atom SEEN I bowed Gower Sons mune NE Select the device with the saved configuration that you want to delete
30. ccess the Perle Web site in order to check for software updates If a proxy server is being used on your network you can click on this bution to access the screen for entering your proxy server information See Internet Proxy Server on page 115 on how to setup these parameters within Perle VIEW nz PeriaVIEW Audit Trail Log PerleVIEW Audit Trail Log Menu Selection Audit Trail Log Minimum Required Authorization PerleVIEW Administrator This is a log of Perle VIEW activities done by system tasks services or by users via the web application The Audit Log records all internal PerleView application messages It allows you to monitor what the Perle VIEW application is doing The Audit Trail Log will not exceed 1 Megabyte in size When this limit is reached the oldest entries will get deleted to allow for new entries to be added Launching PerleVIEW Audit Trail Log Administration gt Audit Trail Log Working with PerleVIEW Audit Trail Log The PerleVIEW Audit Trail Log menu selection allows you to View all events within the Perle VIEW application Export the log to a CSV file for external manipulation of the data PerleVIEW Audit Trail Log Pre The log contains the following information Date Message Event Type Category This is the date and time the message was recorded to the log file This is the contents of the message This is the event type Valid event types are Er
31. cify your own software location to store your updates the server path needs to be in Microsoft Windows UNC format Universal Naming Convention Example ComputerName SharedFolder Resouree Ifyou specify your own location to store the files you will need to provide your Windows network credentials that have rights to this path Getting Started Wizard TFTP Server Windows Network Credentials Apply Settings perle VIEW Apply Settings By default PerleVIEW will install its TFTP server on port 69 Perle VIEW will use its TFTP server to transfer all files Select use existing TFTP server and Window File Sharing if you have an existing setup for file transfer PerleVIEW will use Windows file transfer to transfer files between PerleVIEW and the TFTP server Configured your TFTP server and port number to transfer files between target devices and your TFTP server If you specify this method you will need to provide your Windows network credentials that have rights to the Windows network location specified Note To use an existing Windows File server specify the Windows Network Location in Microsoft Windows UNC format Universal Naming Convention Example ComputerName SharedFolder Resource Specify your Windows Network Credentials of username password and domain name if required 1f you have entered you own location for the repository and for the TFTP server the credentials must be valid for both of thes ee
32. ck on the Add button Add pe Te uvm Hacen va Task name Use a meaningful name to uniquely identify this event handling task instance Targets Automatic Event Handling Events Select the type of events you want this automatic event handling task instance to act upon You can select all events or select the severity level of an event Valid options are Critical Major Minor Warning Normal Informational and Important Events Important Events are the grouping of Critical Major and Minor events Sources Select the source from which the event is generated Sources can either be a PerleVIEW application or and a Device event When selecting devices you can select from any of the device groups as the source for the event Actions Select the on that you want PerleVIEW to perform if it receives this event You ean select multiple actions The following actions are available e Send an E mail See Send E mail Send an SMS text message via E mail See Send SMS Text Message via E mail Send a Tweet on Twitter See Send Tweet on Twitter Send a SNMP Trap message See Send SNMP Trap Message Acknowledge the event PerleVIEW Administrator only See Acknowledge Event Send E mail E Send E mail To Configure the user s E mail address to receive this E Mail message cc Configure the user s E mail to sent a carbon copy of this E Mail message Automatic Event Handling Subject Type i
33. d by clicking on the Columns button on the top right hand of the table You can select one or more devices by selecting the checkbox to the let of the device Once selected you can click on one of the buttons at the bottom to perform an action on the device s selected All Devices zu unie f Groups Views Details Use the Details button to bring up a table with various information and ions that can be performed on the selected device The same can be achieved simply by clicking on the device name For more information see Working with Device Views Delete Use the Delete button to remove a device or devices from the PerleVIEW database All information for the device will be lost Edit Use the edit button to change parameters for this device or devices For more information see Working with Device Views Protocols Device Click on this button to change the parameters related to protocol timeouts and retries for the selected device or devices Devices Al evens e Protocol Settings HTTP HTTPS Telnet and SSH Connection Specify the maximum time to wait when establishing various types of Timeout connections between PerleVIEW and the device SNMP ICMP and Perle Discovery protocol Groups Views Timeout Specify how long to wait for a reply from the device after sending either a UDP message on port 33816 an SNMP message a ping message or a Perle Discovery request This field shou
34. do so will ensure that an orderly and complete shutdown occurs When starting up PerleVIEW it will ensure that all required components are activated Perle VIEW Admin Utility is also used ira software update of the Perle VIEW needs to be performed This utility is installed on your server when Perle VIEW is installed Launching PerleVIEW Admin Utility This utility is installed on the Windows Server where Perle VIEW resides Start gt All Programs gt Perle gt PerleVIEW n Working with PerleView Administration tasks Perle VIEW provides the following administration functions Start and Stop all Perle VIEW components Modify SQL Connection parameters Modify Web Connection parameters Modify the Perle VIEW master admin user information Update PerleVIEW software 120 SQL Connection This sereen allows you to stop or start the Perle VIEW server PerleVIEW Start up all Perle VIEW services on the Windows Server Startup PerleVIEW Shut down all PerleVIEW services on the Windows Server Shutdown SQL Connection DerleVIEW uses these parameters to connect to your SQL Server The server can be either locally on the same server or remote to the Perle VIEW server Configure the following parameters SQL Server The Server Name consists of two parts separated by a backslash The first part of the name is the hostname or IP address The second part of the Server Name is the SQL Instance Name If during i
35. dress 1 Taformational Normal SNMP read write credentials passed verification for device 0 at IP address 1 Taformational Normal SSH key administrator credentials passed ve device 0 at IP address 1 Tnformational Normal SSH key operators credentials passed verification for device 0 at IP address 1 Taformational Informational Administrators credentials passed verification for device 0 at IP address 1 Taformational ormational Operators credentials passed verification for device 0 at TP address 1 Tnformational Informational Duplicate IP address conflict has been resolved on device 10 at IP address 1 Device monitoring will be resumed Informational Informational Device 01 at IP address 1 firmware has been updated to version 2 All SWProductName functions are fully supported by this firmware version Tnformational Informational New S SWProductName manageable device 0 at TP address 1 has been discovered Informational formational Deploy firmware to device 0 at IP address 1 was successful Event Information 138 PedoVIEW Generated non Device Events PerleVIEW Generated non Device Events Event Severity Health Status Mossage Critical Critical S SWProductName IIS web application failed to start View the S SWProductName Audit log for more details Critical Critical SSWPro
36. duciName IIS Web application is now started View the S SWProductName Audit log for more details Critical Critical S SWProductName Event Manager Service failed to start View the S SWProductName Audit log for more details Critical Critical S SWProductName Event Manager Service is stopped View the S SWProductName Audit log for more details Critical Critical S SWProduciName Task Manager Service failed to start View the S SWProductName Audit log for more details Critical Critical S SWProductName Task Manager Service is stopped View the S SWProductName Audit log for more details Minor Minor user 0 at IP address 1 failed authentication when attempting to login the S SWProductName Web server application Minor Minor A new version of the device firmware is available on the Perle s web site Please download the latest version of firmware to the repository Minor Minor Unsupported trap received from device 0 at IP address 1 Your S SWProductName software may be out of date Minor Minor S SWProductName TFTP Server failed to tart View the S SWProduetName Audit log for more details Minor Minor A new version of SSWProductName software is available on Perle s web site Please dovnload and install this latest version Warning Warning Check for new device firmware updates failed This may be due to Internet co
37. e This is the default setting for this parameter This window displays the filename source date and version of all firmware in the PerleVIEW repository Manage Firmware Use the Import button to if you wish to upload firmware images from other locations to the PerleVIEW repository 2 Custom Hardware Groups Custom Hardware Groups For more information on Custom Hardware Groups see Appendix A Custom Views by Groups Tasks Task DerleVIEW provides you with the ability to create task instances for common functions you need to perform on your devices By creating tasks this gives you the ability to control and schedule when certain functions will be performed example discovering devices or deploying software PerleVIEW Common Tasks e Discovering Devices Collecting Statisties Device Scripting Deploying Firmware Backup Restore Device Configuration When you install Perle VIEW it will automatically create some system tasks which it needs in order to properly function You can edit the parameters for these default tasks instances however they cannot be deleted PerleVIEW Default Tasks Discovery see Discovering Devices Default Device Rediscovery see Polling Events Cl e Default Devi up see Event Cleanup Poll Hardware Health Status see Polling Poll Media Converter Port Status see Polling Poll Device Reachable see Polling Task Results Cleanup see Task Results C
38. e the device information will be updated with any new information collected during the discovery Perle VIEW can create a device discovery task using the Last Backed list or a list which was previously downloaded saved after a backup operation Restore E Backup Restore Device List You can i Run at option Click the Apply button to c operation ier select to run the Restore immediately or have it run at a Inter time by selecting the ue the discovery task instance for this restore a2 Backup Restore Device Configuration Backup Restore Device Configuration Menu Selection Backup Restore Device Configuration Minimum Run Authorization PerleVIEW Administrator Perle VIEW provides the ability to backup and restore individual device configurations to the PerleVIEW repository Each device s configuration will be saved to a separate file which will be permanently associated with that device Once backed up if a need ever arises you will be able to restore the configuration to that devi Launching Backup Restore Device Configuration Backup Restore Device Configuration Devices Hardware Events Discovering Devices Device Seaptng Bactupfesere Device Lat Bactupreeters Device Corfaurato Deviee Setings Custom Device Groups Working with Backup Device Configuration PerleVIEW provides the following backup restore device configuration functions Runa Backup D
39. e clean up operation periodically in an attempt to maintain the number of task results in the database to the configured level Doing this will keep the size of the database down as well as provide you with a more relevant list of task results This Cleanup Task will delete from the Perle VIEN database e Older scheduled Tasks results e Run Now Task results e Target Task results PerleView will log the total number of each task results removed from the database You can configure parameters to schedule this cleanup task to run at a later time or el Now button to perform a cleanup of task results now Launching Task Results Cleanup gt Tasks Results Cleanup Task Results Cleanup Scheduled This subsection defines the criteria for removing task results associated with Results scheduled tasks as opposed to tasks which were manually run You can set the number of task results to keep for each task The latest results will be kept Default 10 last 10 task results for cach scheduled task Values 1 99999 task results You can optionally delete task results which are older than the speci number of days Default 30 days Values 1 999 days a9 Task Results Cleanup Run Now Results This subsection defines the criteria for removing task results associated with manually run tasks as opposed to scheduled tasks You can set the maximum number of task results to keep for all run now task
40. e criteria for the Match any set 132 Creating Custom Views by Groups Select Severity from the first drop down box Select is for the operator Select Critical for the last drop down box Click the Plus button add rule to add the second entry for severity Change the criteria in the last drop down box from Critical to Major You should naw have two entries under submenu Match any as follows Severity is Critical Severity is Major sa Sie SCEL gana EN B The next criteria you have for this group is all events must be unacknowledged From the top Match all drop down box click on the s Plus button add rule to add a new rule Select Acknowledged from the first drop down box Select is for the operator Select No from the last drop down box Click the apply button to save this new Custom Event Group 0 Your Custom Event Group will now be displayed within the lefi navigation panel under Group Views Events 433 Creating Custom Views by Groups View Group of Unacknowledged Events me oem Be ges Um Quen he SSS xen aana Dre Ooms moruso inosans Poteet e This view has the same properties as any other event view See Groups Views for more information EI Event Information PerleVIEW Generated Events Event Severity Health Status Critical Critical Device 0 at IP address 1 is not reachable Critica
41. e device to immediately reboot and therefore would not allow the Device Scripting function to terminate gracefully They are not supported reboot reset factory chassis reset The following commands are interactive in nature and will therefore not be supported in the Device it mode of operation Most of the commands which require the entry of a password will prompt the user for the password and then ask the user to re enter the password to ensure that they typed it in correctly If these commands are used within the Device Scripting feature of Perle VIEW the interactive prompting for password would fail To allow the command to be used in an automated scripting mode commands Which issue a prompt for passwords will be modified to add an additional parameter fr the password The command will fail if the password parameter is not included when used in conjunction with the Device Scripting function When included the password parameter will be used to include the password on the command line instead of having the device prompt for it The following commands have been modified to include the new password parameter Command add user ut Introduction Parameter added password script password Command set user Parameter added password script lt password gt Command set server Parameter added ssl passphrase script lt password gt Command set samp v3 security readonly Parameter added auth password seript lt password
42. e left hand navigation panel select Hardware gt Management Modules e Media Converters View all discovered Media Converter Modules on your network From the left hand navigation panel select Hardware Media Converter Modules Ports View all discovered Media Converter Ports on your network From the lef hand navigation panel select Hardware Ports All Hardware The information in this table is populated from information within the Perle VIEW database When the table is displayed the information is updated every minute 70 Groups Views To view All Hardware select Hardware gt All Hardware from the left navigation panel Hardware gt All Hardware aranea a AII Hardware Edit UENIT For this example select the chassis device named umc mer met then click the Edit button To edit multiple media converters select the boxes beside the fields to be edited The text entered in these fields will be added to all selected hardware See Working with Device Views for more information Specifying The Type Of Hardware To View You can select from any of he following hardware types to get a view of only this typeof hardware To view all Management Modules discovered on your network select Hardware gt Management Modules from the let navigation panel n Groups Views Hardware gt Management Modules To view all Media Converters select Hardware gt Media Converters fr
43. ed Provides details about the Media Converter Module firmware which is Firmware bundled within the Device firmware image Internet Proxy hes tor Fare Updos s Internet Proxy If your network uses a proxy for accessing the Interet you can configure the proxy settings by clicking on this button See your network administrator for Internet proxy parameter settings See Internet Proxy Server to setup these parameters within PerleVIEW 79 Check for Firmware Update Firmware Deployment Tasks Chace Fermer pts m Firmware Afer the firmware has been download to the Perle VIEW repository or a Deployment directory location created by you this firmware needs to be deployed to the Tasks target devices To deploy firmware you need to create firmware deployment tasks instances See Deploying Firmware Deploying Firmware Deploying Firmware Menu Selection Deploying Fienvare Required Authorization Device Administrator PereVIEW manages it s firmware within the Perle VIEW s repository Firmware images are uploaded into the repository You can create firmware deployment tasks instances to download the firmware to target devices Launching Deploying Firmware Hardware gt Deploying Firmware pea Working with Deploying Firmware Perle VIEW provides the following task functions for Deploying Firmware e Run a existing Deploying Firmware task instance now Disable Enable Deploying Firm
44. edential tables If you wish to use a specific credential value with this discovery task you can do so by checking the Specify additional credentials checkbox If both Use global eredentials and Specify additional credentials are checked Perle VIEW will attempt to use the credentials specified with this discovery task instance first If they fail it will attempt to find valid credentials using the global credentials See global Credentials for more information Settings for All Discovery Tasks Click on the Settings for All Discovery Tasks button to view and configure global parameters Which apply to all discovery task instances For more information see Configure Device Settings Discovering Devices Show All Devices Click on the Show All Devices button to shows all ofthe devices which are present in the PerleVIEW device database See Groups Views for more information Task Details Last Run Results This panel displays the task details of the selected discovery task instance It shows the Last Run Results forthe current task that was run the name of the task who submitted the task status of the task schedule and the start and end times The All Results button View Log button and Target Results button gives you more in depth information about every time this ask has been run and also individual task results Discovering Devices ana The All Results button w
45. elect the check box to enter in your own Operator SSH Key credentials SSH Key These will be used when attempting to validate credentials on this device Admin SSH Select the check box to enter in your own Admin SSH Key credentials These will be used when attempting to validate credentials on this device Device Details Tools The Device details Tools tab allows you perform actions directly on the device These include pinging the device to see iit is still reachable or to access the device via a Web or Terminal interface Even though you are accessing the device Perle VIEW is still involved in the connection If login is required to access the device Perle VIEW will automatically perform this action on your behalf The connection to the device is via PerleVIEW which allows you to access the device event if itis not directly accessible to the client PC This is because the client PC is communicating directly With Perle VIEW The Perle VIEW software redirects the client messages to the device To use Web Manager the target device must have HTTP or HTTPS enabled If both HTTP and HTTPS ate enable HTTP will be tried first To use Web Terminal the target device must have Telnet or SSH enabled If both SSH and Telnet are enable Telnet will be tried first unless PerleVIEW is configured to only use secure connections To enable secure connections only see Working with Server Settings Tor more information Device Details Tools 5
46. en using the Device Scripting feature of Perle VIEW you need to provide a script which will be deployed to each of the selected devices This script will be composed of CLI Command Line Interface commands DerleVIEW provides a slot macro that will enable you to replace any CLI command which contains slot as a parameter with the following macros CM100 CM1000 CM110 CMITI0ANY CMIOOMM CMI000MM CMI110j CMILIOSFP CM10G CMIOGT EX ICM or CMGPT You can insert the slot macro in your script so that if the object e CM 100 exists in multiple slots on a given device the command line will be repeated multiple times with each line having the slot macro replaced with the slot number corresponding to each slot the module is in For example set slot 1 em 1110 module link mode smart link passthrough would be set slot CMIIOANY cm 1110 module link mode smart link passthrough For a listing of the CLI commands available please see the MCR MGT Management Module CLI Guide This appendix will escribe commands for which the behavior when deployed via the Perle VIEW Device Scripting feature is slightly modified than that which is described inthe guide Commands which are not supported will be discarded by the device The following commands are graphical in nature and will therefore not be supported inthe Devi Scripting mode of operation menu screen help The following commands would cause th
47. ents Se cone net Column Details Acknowledged Displays whether this event has been acknowledged Marking an event as Acknowledged simply indicates to you that you have seen and dealt with this event The drop down acknowledged box allows you to sort by knowledged yes or no Severity Displays the severity of each event Time Displays the time the event was received Deseription This is a brief description of the event Action Taken When an associated action exists for a given event this column will display a link called detis Click on this link to obtain more information on the action performed To view more information about cvents and Automatic Event handling see Automatic Event Handling Comment Displays the comment that you specified in this field Log This is the message entered into the log file It contains detailed information about the event a Groups Views Click on any ofthe buttons below to change the details fora selected event Comment Enter a comment about this event Mark as Mark an event as acknowledged if you have viewed or have no further action acknowledged for this event Mark as Unmark previously marked acknowledged event as unacknowledged so unacknowledged that you are aware that an action is needed for this event To help manage events you can set up Automatic Event Handling or Event Filter Settings Delete Permanently delete this event from
48. erformed manually or by PerleVIEN PerleVIEW can be set to automatically check for firmware updates to itself See Perle VIEW Updates to set the parameters for automatic software checking Once the updated software has been downloaded to Perle VIEW use this option to perform the actual update If you obtain your own copy of a PerleVIEW update you can copy it to the server PerleVIEW is running on and just execute it directly During the installation you will be prompted to accept the licensing agreement in order to continue Specify your country All other Countries or Germany then click the T Agree button Next click the I Agree button to accept the Privacy Policy and continue the download Install Updates Install the updates to Perle VIEW that have been downloaded to this server This utility will uninstall PerleView from this server Start gt All Programs Perle PerleVIEW Uninstall ane Thee ico Click the Yes button to uninstall PerleVIEW 125 PerleView Software Update You will be prompted on whether you want to remove the Perle VIEW database E Pee vas BB mmm o poe Click the Yes button to remove the PerleVIEW database Click the No button to keep the database and continue the uninstall Perle VIEW will now be uninstall from this server 128 Custom Views by Groups Creating Custom Views by Groups Menu Selection Custom Device Hardware Events Groups Minimum Run Authorization
49. erride SNMP Read Select the checkbox to enter in your own SNMP Read credentials These credentials will be used when attempting to validate credentials on this devices SNMP Select the checkbox to enter in your own SNMP Read Write credentials Read Write These credentials will be used when attempting to validate credentials on this device s Operator Select the check box to enter in your own Operator Login credentials These Login credentials will be used when attempting to validate credentials on this devices Groups Views Admin Login Operator SSH Key Admin SSH Key Select the check box to enter in your own Admin Login credentials These credentials will be used when attempting to validate credentials on this devices Select the check box to enter in your awn Admin Operator SSH Keys These credentials will be used when attempting to validate credentials on this devices Select the cheek box to enter in your own Admin SSH Key These credentials will be used when attempting to validate credentials on this devices This panel displays the device details This is the same view you would get if you were to select a specific device from the Devices section on the left hand navigation panel or double click on the device from the All Device view Device gt Details Device Gents WoR WOT 20004 Monitor Enable Monitor Suspend PerleVIEW will monitor and maintain the device status and if needed
50. ersion Connector Type Bootloader Version This is the type of hardware inserted in this chassis slot This is the current health status for this device To see more information on health statuses see Health Status Panel This is the physical slot location in the chassis where this module resides Indicates that statistics have been collected for this device Depending on the hardware installed some devices will not have statistics associated with them See here for more information on hardware statistics Collecting Statistics The status of the power on this hardware applicable to the hardware type this will either be link up or down Typically only applicable to a port This is the port number fr this port This is the port type Known values are copper fiber or unknown SFP port with no SFP inserted Displays the model name for each hardware where applicable i e poris don t have model names The deseription of the hardware The serial number of tbe hardware where applicable The current version of firmware running on this hardware The connector type for this hardware RIMS SC ST SEP Typically only applicable to hardware of type port The current version of bootloader firmware running on this hardware Groups Views Preferred Name The name the you typed in the Preferred field for this hardw Use Preferred Check this box to use the Preferred Name from the above Name field
51. ery task instance Click the Apply button to save the changes ar Configure Device Settings acide the To exude cen IP addresses or IP ranges fom the device discovery task flowing Panties othe tabte Valid options are IP addresses and 1P ree addresses and Exclude a single IP address or a range of IP addresses anges fiom arg 1721615 excludes a single IP addres 17226101 1721610100 excludes addresses 1 100 in the specified ste or 1721610 Automatically If PerleVIEW is configured as an SNMP trap host for this device when the discover device device sends a trap to PerleVIEW this will cause Perle VIEW to add the when aSNMP device to its database i e automatically discover the device if it is not trap is received already in the database When this happens the global parameters are used from that device for protocol timers and credential validation for this device At time of If this option is set when PerleVIEW discovers a new device it will modify discovery set the configuration of that device to add PerleVIEW s server address to the PerkVIEW asa device s SNMP trap host table trap host for the discovered device Credentials These credentials are the global settings used when PerleVIEW attempts to discover valid credentials for a devices Perle VIEW will attempt each of the configured SNMP credentials configured Login credentials and configured SSH keys If credentials are specified with the discove
52. evice Configuration task instance now Enable Disable Backup Device Configuration task instance Ald a Backup Device Configuration task instance to your Perle VIEW database Edit a Backup Device Configuration task instance Delete a Backup Device Configuration task instance Each Backup Restore task instance can have unique operating parameters such as which devices it will operate on as well as unique scheduling parameters 43 Backup Restore Device Configuration Run Now Bacupistoa Device Congraton oo To run a existing Backup Device Configuration task immediately select the task from the lis click on the Run New button Add Peer EN Click on the Add button to create a new Backup Device Configuration task instance Task name Enter a name to uniquely identify this backup task instance Targets Choose which devices to back up This can be done by selecting individual devices or by selecting a device group Schedule See Add a Device Discovery Task for configuration parameters Working with Restore Device Configuration Perle VIEW provides the following Restore Device Configuration functions Run a Restore Device Configuration task instance now Enable Disable a Restore Device Configuration task instance Add a Restore Device Configuration task instance to your Perle VIEW database Edita Restore Device Configuration task instance Delete Restore Device Configuration task instance Each Restore Device Configur
53. from the Perle VIEW repository then click the Delete saved configuration button to delete Configure Device Settings Configure Device Settings Menu Selection Device Settings Minimum Run Authorization Perle VIEW Administrator This function allows you to change a number of device related global parameters These include settings for Device Discovery tasks Device credentials Polling timers and Network protocol settings Launching Device Settings Devices gt Device Settings ees Dacoverna Doves Devoe Sena aackfesire Device Liat Dach Fesre Device Conigrdun pere Sets Gaston Devoe Gruss Working with Device Settings Deve setings Discovery The Device Settings screen allows you to change global parameters for the device discovery task You can create filters to limit the scope of the device discovery task This is dane by configuring which specific IP addresses or range of addresses you want to exclude from the discovery Additionally you can configure the default setting for the automatically discover devices when SNMP trap is received from that de Lastly at the time of device discovery you can have the PerleVIEW add its IP address to the devices list of SNMP trap hosts This will ensure that Perle VIEW receives notifications whenever a trap is generated by the device These changes do not affect existing device discovery task instances They will be used the next time you set up a new device discov
54. g Normal Device 0 IP address has changed to 2 Normal Normal Device 0 at IP address 1 aggregate health status is now Normal Device health status was previously 2 Normal Normal All media converter port link statuses are now up on device 0 at IP address 1 Normal Normal Polling for hardware inventory for device 0 atr IP address 1 completed successfully Normal Normal Verifying credentials for device 0 at IP address 1 completed successfully Normal Normal Retrieving device identity for device 0 at IP address 1 completed successfully Normal Normal Poll for hardware health statuses for device at 10 at IP address 1 completed successfully Normal Normal Poll for media converter port statuses for device 0 at IP address 1 completed successfully Informational Normal Device 0 at IP address 1 is reachable Taformational Normal Administrator login credential successful for device 0 at IP address 1 Informational Normal Operators login credential successful for device 0 at IP address 1 Taformational Normal SSH key administrators login credentials successful for device 0 at IP address 1 Event information 137 ParleVIEW Generated Events Event Severity Health Status Message Normal SSH key operator login credentials successful for device 10 at IP address 1 Normal SNMP read only credentials passed verification for device 0 at IP ad
55. g sent from the device to report events and periodic checks by the Poll Device Reachable task to maintain the current health status of the device The health status of a device can be one of he following critical major minor normal or suspended Ifa device has more then one health status only the most serious status will be counted The sum of the critical major minor normal and suspended counts will add up tothe total number of devices that you are monitoring on your network See Appendix B Event Information for more information on health statuses Health Icons Critical Major Minor Normal Suspended Device Hearn O2 A Ao OT me tnechrowiedgedEvenis 4 A As A O2 0 Warning Informational Selecting the gearbox will give you a legend of the meanings of the health icons Click on the Show notifications button to show any hidden notifications a8 Licensing Information Licensing Information Perle VIEW is provided to you with a fte 30 day evaluation period During the free trial period you can use all the Features of Perle VIEW The current status of your free trial will be displayed to the right of the Device health box on the title bar Once the 30 day trial period expires you are required to purchase Perle VIEW if you intend to keep using the application Information about purchasing PerleVIEW can be obtained from your Perle reseller or the Perle web site A link to the Perle Web site loc
56. group 2 Select the checkbox Share with all Perle VIEW users if with other PerleVIEW users Select Group members from list box Select the checkbox beside all of the SFP modules you want to add to this group Click the apply button to save this new Custom Hardware Group 6 Your Custom Hardware Group will now be Group Views Hardware you want to share this hardware view splayed within the left navigation panel und View of Hardware SFP Modules This view has the same properties as any other hardware view See Groups Views for more information a Creating Custom Views by Groups Example 3 In this example you want to create a Custom Event Group to view all unacknowledged events with either a Critical or a Major health status Your criteria is e al unacknowledged events e health status of Critical or Major Custom Groups First you need to add a Group for Events by selecting Events from the drop down box and then lick on the Add button Add Event Group ee T e os eme III LIE errem E Type in the name of the group Unacknowledged Evenls Group Select the checkbox Share with all Perle VIEW users if you want to share this event view with other PerleVIEW users Choose Group criteria of e First select the button Submenu to create a new subgroup e Change the setting for this group to Match any 4 Add th
57. group perleview group The device access list shows the device access for this user lyn test User Accounts Delete tin tee 0 S Take ownership All tasks associated with this user will become owned by the PerleVIEW of user s tasks administrator who deleted this user Delete user s AlI tasks associated with this user will be deleted when this user is deleted tasks IF user deletes themselves then the tasks associated with this user can either be deleted along with the user of the user has the option of assigning their tasks to the Perle VIEW master administrator 108 PerlaVIEW File Transfer Settings PerleVIEW File Transfer Settings Menu Selection File Transfer Settings Minimum Required Authorization PerleVIEW Administrator PerleVIEW uses file transfers for a number of functions This includes but is not limited to downloading firmware updates downloading uploading device configuration deploying scripts only if file transfer mode is used Perle VIEW can use HTTP or HTTPS to transfer files or alternatively it can use TFTP PerleVIEW keeps firmware updates which it downloads or device configuration file which it uploads rom the devices in a directory which is called the repository This menu item will allow you to manage the location of the repository You may want to manage this location if you wish to perform manual backups on its contents Perle VIEW comes wit
58. gt Command set samp v3 security readwrite Parameter added privacy passworda script lt password gt Command add radius auth host host Parameter added secret seript password Command add radius accounting host host Parameter added secret script lt password gt Some commands require a Y N reply When these commands are used with the Device Seripting feature of PerleVIEW the following behavior will be applied with no user interaction required save would do the save netload firmware Will not reboot of chassis netload text config Will perform the save config Will not perform the reboot slot reset factory Will perform the resetting of slot or config set config to factory default Will perform the setting of current config to as the factory default configuration set chassis management module slot Will not perform the reboot netload media converter automatically updating of media module firmware is enabled then display message that this cannot be over ridden in script mode otherwise go ahead and save file During netload commands the CLI will not output the progress messages This takes time bandwidth and will be of no use in a Device Scripting implementation A series of dots are output to provide the batch mode with periodic traffic to prevent the process from timing out Device Scripts 142
59. h TETP server software This menu ilem will lt you can define how TFTP is used on PerleVIEW Launching PerleVIEW File Transfer Settings Administration gt PerleVIEW File Transfer Settings Working with File Transfer Settings File Transfer Settings allow you to configure the following items Location for downloaded software updates and configuration Settings for TFTP transfers e Windows Network Credentials for accessing UNC paths File Transfer Settings a Tanser Stings uaa en ef Click the Apply button to save your changes 108 PerlaVIEW File Transfer Settings Repository Location TFTP Server Windows Network Credentials The Repository location is the location on your PerleVIEW server where your downloaded software and configuration fles will be stored If you Choose to specify your own software location to store your updates the server path needs to be in Microsoft Windows UNC format Universal Naming Convention Example ComputerName SharedFolderResouree IT you specify your own location to store the files you will need to provide your Windows network credentials that have rights to this path PerleVIEW does provides the option for you to let PerleVIEW manage the download location If this options is selected no additional information is required for this item By default Perle VIEW will install its TFTP server on port 69 Perle VIEW will use its TFTP server to transfer all files Se
60. he full features of PerleVIEW Guided Tour of the sleVIEW Interface Health Status Panel Entering Licensing Information Help Guided Tour of the PerleVIEW User Interface Guided Tour of the PerleVIEW User Interface The fist time you log into Perle VIEW you will see the Getting Started Wizard This Wizard will help you set up and configure the parameters to be used with Perle VIEW See Getting Started Wizard for more information Each time thereafter you connect you will see the Home page The Home page provides links to frequently used features This section of the sereen is also used as the PerleVIEW workspace to display your latest task results configuration options audit log event log display hardware software inventory and group views perigViEW 7 The top Menu Bar is used for action options or configuring devices settings The Menu Bar is primarily used by users who administer the Perle VIEW software If you lack administrator rights to use these tools you might not be able to view certain menus Below the menu bar is a Notification Bar The notification bar is for Perle VIEW messages only To see all Perle VIEW generated events see Appendix B Event Information I there are no outstanding PerleVIEW messages then this bar will not appear This notification bar does not display the health status or information regarding devices on your network See for more health status
61. how many retries to attempt when no response received from a UDP message on port 33816 an SNMP message a ping message or a Perle Discovery request Default 2 Values 0 255 denotes leave blank to use global parameter Custom Device Groups For more information on Custom Device Groups see Creating Custom V by Groups E Groups of Devices Hardware and Events Groups Views Group Views allows you to quickly and easily see the Devices Hardware and Events found in your managed network You can quickly drill down though submenus to get details about these devices hardware or events From these submenus you ean manage and control most features of your devices as well you can view and edit your installed hardware modules such as management modules media converter modules and individual media converter ports Events or alerts on your system can be easily acknowledged or deleted to help you keep on top of the more critical events within your network Custom device hardware and event groups can be created to sort and maintain your own custom views See Creuting Custom Views by Groups erleVIEW supplies you with four pred will display all devices which have bec differen criteria ined Group Views under the submenu Devices Each group discovered on your network but will group them based on The groupings are as follows All Devices View all discovered devices on your network From the lef hand navigatio
62. ights to target devices is to create groups Creating groups within Perle VIEW will allow you to assign Perle VIEW and device access Perle VIEW Device View Device Operator or Device Administrator to that group Assigning a user to a group is done via the Windows Server User Account settings Create the same group name under the Windows Server User Accounts then you can add or delete members from this group on your Window Server When a user logs in the Windows Server will notify PerleVIEW as to which groups this user is associated with PerleVIEW will use that information to look for these groups on its database and extract the associated PerleVIEW and device access rights from that group definition and assign them to the 103 PerleVIEW User Accounts Rights Device Access PerleVIEW Administrator This is the highest access level available on Perle VIEW Ti provides access to all PerleVIEW administrator functions as well as Device Admin access Ifa user PerleVIEW administrator they are a PerleVIE operator A Perle VIEW operator can not make any changes that would affect the configuration or operation of PerleVIEW Device Administrator Access to all Device access functions for target devices Such as Firmware Updates and configuration Device Operator Access to operator functions for target devices This includes retrieving status as well as operating the device ie reboot of device
63. ill show you the results for every time this task has been run Discovering Devices View Log The View Log button will display PerleVIEW related messages for this task To see the full list or Perle VIEW generated messages see Appendix B Event Informatio Target Results The Target Results button will display the results from the target devices E Device Scripting Device Scripting nu Selection Device scripting Minimum Required Authorization Device Operator Perle VIEW allows you to create Device scripts which are lists of CLI commands that can be sent to one or many devices Scripts will be executed on each device and the results be will logged You can find these logs under Tasks gt Task Results under the associated task name CLI commands for the Perle MCR MGT management Module ean be found on our website at http wew perle con downloads More information on Device Scripting can be found in Appendix C Device Scripts Launching Device Scripting Device Device Scripting TET UTERNETCE Working with Device Scripts Perle VIEW provides the following device script task options Select the device script you want to run and then click the Run Now button Perle VIEW provides one default device script to reboot all target devices which is useful after a deployment of firmware to multiple target devices e Run Device Script task now e Disable Enable Device Script t
64. information The Perle VIEW Workspace area displays the results of your latest request I can contain a view a collection a configuration tool or the results of logs The Health Status Panel allows you to view all devices grouped by their current health status The health status of a device can be one of the following critical major minor normal or suspended Ifa device has more then one health status only the most serious status will be counted in the device totals In other words the sum of the critical major minor normal and suspended counts will add up to the total number of devices that you are monitoring This pane also provides unacknowledged event statuses fr all devices At a quick glance you can see if there are unacknowledged events for any of your devices This will alert you to potential issues ith devices which require your attention To manage the specific events you can click on the Unacknowledged Events text to bring up a list of all unacknowledged events or you can click on any of the icons to bring up a list of unacknowledged events for a specific severity level See Health Status Panel for more information 12 Health Status Panel Navigating PerleVIEW The left hand side of this screen is referred to as the Navigation panel Using this panel you can quickly and easily see views for the Devices Hardware and Events found in your managed network You can drill down though submenus to focus in on a
65. inistrator master account and lastly update the Perle VIEW software running on this server Typeface Conventions Most text is presented in the typeface used in this paragraph Other typefaces are used to help you identify certain types of information The other typefaces are Typeface Example Usage Text button This typeface indicates a button or tab Devices gt Discovering Devices This typeface and arrow indicates a path you should follow through the menus In this example you select Discovering Devices from the Devices menu TOLAN Users Guide This typeface indicates a book or document tille User Guide This typeface indicates a cross reference to another chapter or section You can click on the link to jump to that chapter or section PerleVIEW Features This chart contains the functions that PesleVIEW supports Feature Description Device Discovery Device discovery allows Perle VIEW to discover new devices on your network Once discovered PerleVIEW will interrogate the device to discover information about it such as software levels specifi hardware information valid user credentials and the current status of the hardware components Automatic Event Handling Automatic event handing tasks enables you to define an ction that PerleVIEW performs when an event occurs Perle VIEW can perform automatic event handling on the health ofa device or groups of devices You can
66. ion panel DerleVIEW provides two methods that can be used to discover de ces on your network Method Description Automatically discover deviceson By default Perle VIEW uses its proprietary discovery local network method to discover devices on ils local network Enable Device Discovery using IP Use this method if you need to discover devices addresses outside of your local network You will need to provide host names IP addresses IP ranges or an IP subnet Device Credentials When dealing with a large number of devices itis impossible for you to remember the user name and password associated with each device PerleVIEW provides the ability to discover and record which credentials are valid for each device This eredential validation process takes place during device discovery When a device discovery instance is defined you can specify which credentials Perle VIEW should attempt to validate In addition you can configure specific credentials to be used with this discovery instance There are also a set of global device credentials which are configured in PerleVIEW If the credentials specified with the discovery task instance are not valid for the device Perle VIEW will attempt to find valid credentials using the global credentials Once a valid credential 2 Discovering Devices is found it will be saved as the working credential fr that device If possible group devices with si
67. istrator Administrator rights Click the Add button to add device access rules for this group You can add multiple device access rules for the same group 106 PerleVIEW User Accounts Add Device Access Rule Group tee a Access Level Select the device access level which will be assigned to this group for the devices selected below Valid device access levels are Device Admin Device Operator and Device View For more information on device access levels see PerleVIEW User Accounts Devices Choose a device group or select individual devices to which this user group will be assigned the Access Level selected above User Accounts Edit The Window Group Membership area shows groups that this user belongs to These groups must be configured on the Windows Server User Accounts as well as on the PerleVIEW database 107 PerleVIEW User Accounts The Device access area shows the device access that this user has The device access can be obtained in two ways First the user can inherit the device access by belonging to a group and any access for that group will be inherited Secondly device access can be added for a user by selecting the Add button and selecting device groups or individual devices you want to add for this user This example shows that user lyn test is part of the Windows Server group perleview group as well as existing in the PerleVIEW database user
68. ith the startup of Perle VIEW You ean set how often Perle VIEW will attempt to communicate to the device to see if the device is still reachable Sets how often PerleVIEW checks for any outstanding alarm conditions on each device See Health Status Panel for more information Sets how often PerleVIEW checks the Media converter por link status for each hardware port The media converter link port status results up oF down can be viewed under Group Views gt Hardware gt Ports Set the time to run a Rediscover devices ask on all devices and hardware The re discovery task will go through all existing devices in the database and attempt o re validate credentials collect hardware health reachability and link statuses This task will not discover new devices To discover new devices run a Device Discovery task instance Custom Device Groups Protocol Settings HTTP HTTPS Telnet SSH Connection Timeout SNMP ICMP and Perle Discovery protocol Timeout Retries Specify the maximum time to wait when establishing various types of connections between PerleVIEW and the device Specify how long to wait for a reply from the device after sending either a UDP message on port 33816 an SNMP message a ping message or a Perle Discovery request This field should contain the value in seconds of the device which has the longest response time 3 seconds 7 denotes leave blank to use global parameter Specify
69. k mark indicates that a Operator Login was found for this device during the discovery process these credentials were tried and were found to be successful A red X next to the credential indicates that this specifie credential could not be validated for this device The check mark indicates that a SSH Key Operator was found for this device during the discovery process hese credentials were tried and were found to be successful A red X next to the credential indicates that this specific redential could not be validated for this device The check mark indicates that a SSH Admin Key was found for this device during the discovery process these credentials were tried and were found to be successful A red X next lo the credential indicates that this specific credential could not be validated for this device Select the checkbox to enter in your own SNMP Read credentials These will be used when attempting to validate credentials on this device Select the checkbox to enter in your own SNMP Read Write credentials These will be used when attempting to validate credentials on this device Groups Views Operator Select the check box to enter in your own Operator Login credentials These Login Will be used when attempting to validate credentials on this device Admin Login Select the check box to enter in your own Admin Login credentials These Will be used when attempting to validate credentials on this device Operator S
70. l Criical Device 0 at IP address 1 firmware version 2 does not fully support S SWProduciName functions Please upgrade your Device firmware to the latest version Critical Critical New Perle factory default device 0 at IP address been discovered Please assign a proper IP address to this device Critical Critical Existing device 0 at IP address 1 has been set to factory default Please assign a proper IP address to this device Critical Critical Duplicate IP address has been detected on device 0 at IP address 1 Device monitoring will be suspended Critical Critical Duplicate IP address has been resolved on device 0 ar IP address 1 Suspend state will be automatically reset for Critical LIP address 1 aggregate health status is now Critical Device health status was previously 2 Critical Device 0 at IP address 1 not accessible via SNMP This may be do to either incorrect device SNMP credentials settings or the device network not supporting SNMP Critical Critical Device 0 at IP address 1 not accessible via SNMP This may be do to either incorrect device SNMP credential settings or the device network not supporting SNMP protocol Critical Polling for hardware inventory for the device 0 at IP address 1 failed to complete This may be do to network fr database timeout errors Please run rediscovery o
71. l SSWProduciName IIS Web application is now stared View the S SWProductName Audit log for more details Toformational user 0 at IP address 1 successfully lo SIGWProduciName Web server application Toformational 0 has manually cleared events Taformational 10 user has cleared 1 events Tnformational Informational S SWProductName TFTP Server Service started successfully Taformational Normal There are no newer versions of S SWProduciName available on Perle s web site Toformational The download of S SWProduciName sofware updates was successful Please launch the S SWProduetName Admin Utility on the SWProduetName server to install the new software Taformational There are no newer versions of S SWProductName device firmware available on Perle s web site The download of device firmware updates successful To update your managed devices create and or run a Deploy firmware task Taformational A new version of S SWProduciName software has been installed The installed SSWProductName version is 0 Remap MCR MGT Management Module Events MCR MGT Management Module Traps PerleVIEW Event Cia Module Level Fault Major Persistent Error Minor One Time Error Warning Significant Error Warning Normal Normal Event Information 140 Device Scripts Introduction Wh
72. l ensure that PerleVIEW is always kept up to date To apply software updates to Perle VIEW see Perle View Software Update To apply device firmware see Deploying Firmware perleVIEW Getting Started es Software Updates Click on the Next button to continue Getting Started Wizard File Transfers PerleVIEW uses file transfers for a number of functions This includes but is not limited to downloading firmware updates downloading uploading device configuration deploying scripts only if file transfer mode is used Perle VIEW can use HTTP or HTTPS to transfer files or alternatively it can use TFTP Perle VIEW comes with TFTP server software You can define how TFTP is used on PerleVIEW in the File Transfers screen See PerleVIEW File Transfer Settings PerleVIEW keeps firmware updates which it downloads or device configuration file which it uploads rom the devices in a directory You ean manage the location of this directory by selecting Choose location Doing this will allow you to perform manual backups of the information if you want to perle VIEW Getting Started guzu File Transfers Click on the Next button to continue Repository The Repository location is the location on your PerleVIEW server where Location your downloaded software and configuration files will be stored Select Let Perle VIEW manage location unless you want to perform manual backups of this data If you choose to spe
73. l severity levels Critical Major Minor Warning Normal and Informational sent from devices as well as ones generated by the PerleVIEW application This configuration Iets you select which severity levels you want Perle VIEW to process By applying filtere to certain events this will allow you to aee the events that are important 1o you Launching Event Filter Settings Event gt Event Filter Settings Event Filter Settings O st ge ey 1 TO ranee oe Event Filter By default all event severities are checked Uncheck the checkboxes for the Settings severity of events you do not want Perle VIEW to process Event Cleanup Event Cleanup Menu Selection Event Cleanup Minimum Required Authorization Perle VIEW Administrator Perle VIEW provides an event cleanup task that will remove old and or acknowledged events from the PerleVIEW database This task ean be run manually at any time or periodically on a configured schedule By scheduling a regular cleanup task this allows you to maintain only the e relevant on your system ats that are curent and Launching Event Cleanup Event gt Event Cleanup cee Event Cleanup Click on the Apply button to save ibis configuration Click on the Run Now button to run the clean up task immediately PerleVIEW will use the parameters specified on this screen for Run Now Clean up old Defines how often the event clean up task shouldbe run by PerleVIEW events every Default
74. ld contain the Value in seconds of the device which has the longest response time Default 3 seconds lues 1 285 denotes leave blank to use global parameter Retries Specify how many retries to attempt when no response received from a UDP message on port 33816 an SNMP message a ping message or a Perle Discovery request Default 2 Values 0 255 denotes leave blank to use global parameter Credentials Device s Select the Credential button to delete or override credentials for this device or devices Deve M Devens s yom Groups Views Credentials Device s Select credentials to delete SNMP Read Select the checkbox for SNMP Read community if you do not want to Community attempt SNMP Read credentials for this device SNMP Select the checkbox for SNMP Read Write community if you do not want to Read Write attempt SNMP Read Write credentials for this device Community Operator Select the checkbox for Operator Login if you do not want to attempt Login Operator Login credentials for this device Admin Login Select the checkbox for Admin Login if you do not want to attempt Admin Login credentials for this device Operator Select the checkbox for Operator SSH Key if you do not want to attempt SSH Key Operator SSH Key credentials for this device AdminSSH Select the checkbox for Admin SSH Key if you do not want to attempt Key Admin SSH Key credentials for this device Add Remove ov
75. leanup Application Update Notifier see PerleVIEW Updates Firmware Update Notifier see Check for Firmware Update Tasks Tasks Menu Selection Tasks Minimum Required Authorization Depending on tbe task Tasks are used by Perle VIEW to perform a variety of functions If you need to perform an action Which is different from the one being performed by the default system task you can create your own instance of task using this menu As an example you may be going through an expansion which will be adding devices over the next month in a particular subnet In order to have PerleVIEW detect these devices quickly you may wish to create a discovery task instance which only polls this subnet for any new devices You could set this task to run every day in order to make sure that you detect any devices added during the day Creating new tasks allows you to deploy your specific parameters and scheduling for each instance of the tsk You can create tasks from many of the other menus as well The end result is the same regardless of Which menu item was used to create the task instance For example creating a Device Scripting tsk from the Devices menu is the same as creating it from the Tasks menu Launching Tasks Tasks gt Tasks Da Working with Tasks Perle VIEW provides the following task selections Runa task instance immediately Enable Disable a task instance Add a task instance Edita task insta Delete a task ins
76. lect use existing TFTP server and Window File Sharing if you have an existing setup for file transfer DerleVIEW will use Windows file transfer to transfer files between PerlcVIEW and the TFTP server Configured your TFTP server and port number to transfer files between target devices and your TFTP server If you specify this method you will need to provide your Windows network credentials that have rights to the Windows network location specified Note To use an existing Windows File server specify the Windows Network Location in Microsoft Windows UNC format Universal Naming Convention Example ComputerName SharedFolder Resource Specify your Windows Network Credentials of username password and domain name if required no PerleVIEW Updates PerleVIEW Updates Menu Selection Perle VIEW Updates Required Authorization PerleVIEW Administrator PerleVIEW can be set to automatically check for firmware updates to itself Perle VIEW can either notify the administrator that updates are available or automatically download the updates to the Perle VIEW server After the software has been downloaded from the Internet you can then update PerleVIEW by using the PerleVIEW Admin Utility See PVAdmin Perle VIEW Administrator for more information Launching PerleVIEW Updates Administration gt PerleVIEW Updates Working with PerleVIEW Updates PerleVIEW Updates allows you to configure or view the following items e Set the fre
77. lidate certificates and configure WEB Terminal TCP listening ports erleVIEW Administrator Launching PerleVIEW Server Settings Administration gt PerleVIEW Server Settings 101 PerleVIEW Server Settings Working with Server Settings PerleVIEW provides the following options for Server Settings Force Secure Connections to devices HTTPS SSH Validate CA certificates e Configure Web Terminal TCP Listening ports PerleVIEW Server Setting Ponteve server etg 2 Force Secure Select the Force Secure Connections to device if you want Web Manager Connections to and Web Terminal connections between PerleVIEW and the target device to device be secure connections only For HTTPS PerleVIEW will communicate on ITTPS SSI TCP port 443 and for SSH communication will be on port 22 The target devices need to have HTTPS and SSH enabled Validate certificate Select this option if you want HTTPS connections to validate certificates A valid certificate must be downloaded or exist on the target device example MCR MGT Management module Common certificate Authorities CAs such as Verisign COST GTE CyberTrust etc issue certificates that are normally already stored within your Microsoft Windows Server environment If you need to use a self signed certificate or a CA certificate is not found within the Window Server environment then you will need add the CA certificate to your Microsoft Windows Server See
78. milar credentials into the same device discovery task instan Launching Discovering Devices Devices Discovering Devices EU eene Device Scripting aru NE posae EN peces Custom Device Groups Working with Discovering Devices Tasks Perle VIEW provides the following discovery task functions e Run Device Discovery task instance now Enable Disable Device Discovery task instance Add a Device Discovery task instance to our PerleVIEW database Edita Device Discovery task instance Delete a Device Discovery task instance Run Now Discovering Deuce To run an existing Device Discovery task instance immediately select the task from the list then click on the Run New button Discovering Devices Add a Device Discovery Task Each device discovery task instance can have unique operating parameters Ema Click the Add button to create a new Device Discovery Task instance Task name Use a meaningful same to uniquely identify this device discovery task instance Schedule Manual do not automatically run this task This task ean only be run from the Run Now button Run Once Run this task only once based on the configured Start o Periodic Run this task periodically atthe configured period date Automatically By default Perle VIEW uses a proprietary broadcast message to discover discover devices devices on the local network Enable Device When the Device Di
79. mmunication problems or missing incorrect S SWProductName Internet proxy settings Warning Warning Check for new S SWProductName software updates failed This may be due to Internet communication problems or missing incorreet S SWProductName Internet proxy settings Warning Warning Trap received from supported device at IP address 0 bur this device has not been discovered by SWProductName Add this IP address to a discovery ask or turn on auto discovery of device on receive of trap Warning The download of PerleVIEW software updates failed View the S SWProductName Audit log for more details Warning Warning The download of device firmware updates failed View the SISWProduciName Audit log for more details Normal Normal S SWProductName TFTP Server is stopped View the S SWProductName Audit log for more details Event Information 139 Remap MCR MGT Management Module Events Event Severity Health Status Message Taformational Taformational 0 at IP address 1 logged off the SIGWProduciName Web server application Taformational Informational S SWProductName Event Manager Service started successfully Taformational S SWProduciNume Task Manager Service started Successfully Running S SWProduciName Version 0 Taformational S SWProduciName event action handler test 0 message Taformationa
80. n RETI eram e Click the Next button to continue the instalation Select the Start Menu folder in which you would like to create a new folder Perle VIEW will install both the PerleView Admin Utility and the PerleVIEW uninstall program see PVAdmin Perle VIEW Administrator for more information Click the Install button to continue PerleView requires access to an SQL server installation You can either have PerleVIEW install a version of SQL server on this server or use an existing installation of SQL Server either locally or remotely Ifyou plan on using a remote installation of SQL Server Click on the No button If your intentions are to un a local copy of the SQL Server on the PerleVIEW server then click on the Yes button D Installing PerleVIEW on your Server pere e pre snm Ther no aniono SOL Imste Noein SOL 21268 mran Perle VIEW is installing 18 Installing PerleVIEW on your Server You must accept the licensing agreement to install Microsoft SQL Server Read the license agreement then select the checkbox to indicate that you agree to the terms of the license agreement Install Setup Files Sal sew seap wire be rti avec eS er Set faa ence te poured ott See F S Sersem lowe ig ral on te wwen tieni LI Installing PerleVIEW on your Server SQL Connection Parameters Ifibis is a new SQL connection Perle VIEN will only require you to configure
81. n a message for the subject that is meaningful to you By default PerleVIEW uses internal macros to configure the subject message as Event on DeviceName at IP address DevicelPAddress Where S DeviceName is the actual Device Name or the Preferred Name if configured SiDevicelPAddress is the IP address of the device Body Type in a body message that is meaningful to you By default PerleVIEW uses intemal macros to configure the body message Event occurred on DeviceName at IP address DevicelPAddress S EventMessage Where S DeviceName is the actual Device Name or the Preferred Name if configured SiDevicelPAddress is the IP address of the device S EventMessage is the text ofa PerleVIEW generated message see Appendix B Event Information or a Device generated message see your MCR MGT users guide for Device messages Atter completing the fields you can click on the Test button to test the connection to the E Mail server Perle VIEW will send a test message of Perle VIEW event action handler test E mail message If the test E Mail is received at the destination the test is successful If not successful then correct the parameters in error and retry the test Ifyou do not wish to add any other actions to this event then click on the Apply button to save the task instance Send SMS Text Message via E mail Send SMS Text Message via E mail Phone Configure the cellul
82. n panel select Devices gt All Devices Subnets View all discovered devices grouped by IP subnets From the left hand navi panel select Devices gt Subnets e Health View all discovered devices grouped by their current health status From the left hand navigation panel select Devices gt Health Limited Functionality View all discovered devices with limited functionality From the left sation panel select Devices gt Limited Functionality Limited functionality devices ed example do not have an IP address or devices that need to update their firmware level If no devices exist for this category the group will not show up in the left hand navigation panel hand nav are devices that are not coni Launching Groups Views From the left hand side navigation panel select Group Views Select Group Views Minssen todos 52 Groups Views Working with Device Views To View All Devices select Devices gt All Devices from the lef navigation panel Devices gt All Devices Dites a uicit Qrcnncies This view shows all of the devices which are present in the PerleVIEW device database At the top of the screen there is a count for the number of devices in the list which fll into each health category For an All Device view this count will match the count on the title bar For each device on the list you are presented with some basic information on the device This view can be customize
83. n this device to retry this function Major Major Venta failed for device 0 at IP address 1 Please run rediscovery on this device to automatically rediscover a valid credentials for this device Administrator k Major Major Device 0 at IP address 1 aggregate health status is now Major Device health status was previously 2 PedeVIEW v1 0 135 ParleVIEW Generated Events Event Severity Health Status Message Major Major Verifying credentials for device 0 at IP address 1 failed to complete This may be do to network or database timeout errors Please run rediscovery on this device to retry this function Major Major Retrieving device identity for device 0 at IP address 1 failed to complete This may be do to network or database timeout errors Please run rediscovery on this device ta tetry this function Major Major Poll for hardware health statuses for device 0 at IP address 1 failed to complete This may be do to network for database timeout errors Please run rediscovery on this device to retry this function Major Major Poll for media converter port statuses for device 0 at IP address 1 failed to complete This may be do to network or database timeout errors Please run rediscovery on this device to retry this function Minor Minor Device at 0 at IP address 1 firmware version 2 is not up to date SWPr
84. name IPV4 address or IPV6 address of the device This is the current IPV4 address ofthis device and its subnet only available if configured used on the device This is the current IPV6 address of this device only available if conligure used on the device This is the Mac Address associated with this device This is a description retrieved from the devi This is the SNMP location information retrieved from the device This is the SNMP contact name retrieved from the device How long this device has been powered on These are the management protocols configured on your target device These management protocols will be used by PerleVIEW to communicate with your target device Ifa protocol is not accessible it will be marked with a fed X One reason why a protocol may not be accessible is a firewall Which is preventing access The information in this table is collected from the PerleVIEW database When the table is being disp sd the information is updated every minute Not all columns are applicable to all hardware If not applicable the entry will be left blank For information on Rediscover this device see Rediscover devices Groups Views Device Details Hardware Device Betis MCR MGTAD0502 lt J Column Details Type Health Slot Statisties Collected Power Link Porti Port Type Model Description Serial number Firmware V
85. ng PerleVIEW Internet Proxy Server Administration gt Internet Proxy Server oo Internet Proxy Server Use Proxy Server ITTPAHTTPS Proxy Server Port Server Requires Authentication Username Password Domain Click the Apply button to save your changes Select use Proxy server if you need a Proxy server to reach the Internet See your network administrator for the parameters required to set up your network Proxy Server Enter the IP address of the Proxy Server Enter the port number that the Proxy Server uses for client connection Default 8080 Some Proxy Servers require user authentication See your network administrator for the authentication parameters Enter the username to be used to authenticate with the Proxy Server Enter the password to be used to authenticate with the Proxy Server If needed enter a Domain name to be used to authenticated with the Proxy Server ns E mail Account Settings E mail Account Settings Menu Selection E mail Account Settings Minimum Required Authorization PerleVIEW Administrator Perle VIEW has the capabilities of notifying you via E mail of events occuring on your network These events could be generated by device or by Perle VIEW when it detects a status change i loss of communication with a device or other non device related events Use this feature if you need to be notified vin E mail of certain events which occur in your network To set up an E mail no
86. nstallation PerleVIEW installe the SQL server for you then by default PerleVIEW uses localhost SQLEXPRESS as the Server Name However if the SQL Server is already installed on this server then the server name field will need to be configured by you E SQL Connection Connect to database Authentication Database User Username Password Network Protocol TCP Port Network Packet Connect Timeout Ifyou are using Windows Authentication Mode type in the Windows user name FQDN if required as defined within your Windows Server environment I you selected SQL Authentication mode you will need to provide the user name you configured for this user in the SQL server configuration I the SQL server does not have a login account set for this user authentication will fail and the user will receive an error message By default PerleVIEW will install Use Windows Authentication Mode Use the SQL Authentication method if on installation of your SQL server software you selected mixed mode or SQL server authentication Values Windows Authentication SQL Authentication Default Windows Authentication Ifyou are using Windows Authentication Mode type in the Windows user name FQDN if required as defined within your Windows Server environment I you selected SQL Authentication mode you will need to provide the user name you configured for this user in the SQL server configuration the SQL server does not have a login accou
87. nt set for this user authentication will fail and the user will receive an error message Ifyou are using Windows Authentication Mode type in the Windows password as defined within your Windows Server environment If you selected SQL Authentication mode you will need to provide the password you configured for this user in the SQL server configuration SQL Server Resolution Protocol will be used to determine how to connect to the selected SQL instance Ifthe SQL instance is local then the connection will use Shared Memory If the SQL instance selected is remote then TCP IP will be used and SQL Server Resolution Protocol UDP port 1434 to obtain the connection information ie the port number from the remote instance Ifthe connection fails and the SQL instance is remote this may be due to the inability to communicate with the SQL server This could be caused by a firewall or the SQL Server Resolution Protocol service may not be running on the SQL server If this is the case you will need to use the TCP option and configure the TCP port which the SQL is listening on Default Auto If your SQL server is remote to PerleVIEW this will be the TCP port to send and receive messages between PerleVIEW and the SQL Server Values 1 65535 Default 1433 This is the size of the TCP packet that PerleVIEW will use to communicate to the SQL server Values 512 32767 bytes Default 4096 bytes The time that Perle VIEW will wait fo
88. nticated you will be granted access to Perle VIEW Once authenticated Perle VIEW will create a virtual user record in its database for this username if a record does not already exist A virtual user s a user which was dynamically added by Perle VIEW as opposed to one that was manually configured by the Perle VIEW administrator Virtual users are shown in italics in the User Account log and they will have Device View Access only unless they are associated with a user group or groups IF this is the case they will be given the authorization which is associated with this group or groups PerleVIEW administrators will have access to see virtual user attributes log the user out or convert the virtual user to a normal user PerleVIEW Windows Mode In this mode in order to be granted access to Perle VIEW the username password must first be authenticated by the Windows Server If this is successful Perle VIEW will next verify that the username also exists in the Perle VIEW user database If both conditions are valid only then is the user granted access to Perle VIEW This mode of operation allows the PerleVIEW administrator to control which Windows users will be granted access to Perle VIEW Authorization Authorization is the process of assigning Perle VIEW and device rights PerleVIEW Administrator Device Admin Device Operator Device View to individual users or to a group The easiest way to add and maintain authorization r
89. oductName repository contains version 3 for device model 4 To update create and or run a Deploy Firmware task Minor Suspended Device monitoring suspended for Device 10 at IP address Minor Minor Device 0 at IP address 1 aggregate health satus is now Minor Device health status was previously Minor Minor Operators login credentials filed for device 0 at IP address 1 Please run rediscovery on this device to automatically discover a valid credential for this device Minor Minor The auto configuration of host trap failed for device IP address 1 This indicates that this device has all of irs host trap entries configured Minor Minor The auto configuration of host trap successful for device 10 at IP address 1 This device will now start sending SNMP traps fr all events that occur on this device Minor Minor SSH key administrators login credentials failed Tor device 0 at IP address 1 Please run rediscovery on this device to automatically discover a valid SSH key administrator login credential for this device Minor Minor SSH key operators login credentials failed Tor device 0 at IP address 1 Please run device rediscovery on this device to automatically rediscover valid credentials for this device Minor Minor All SNMP read only credentials failed verification for device 0 at IP address 1 Please cheek you
90. om the left navigation panel Hardware gt Media Converters To view all Port select Hardware Ports from the left navigation panel Hardware gt Ports ILC See Groups Views for more information Working with Event Views Perle VIEW supplies you with one pre defined Group View under the submenu Events All Events View all events generated by your devices or PerleVIEW Events The events in this view can come from two sources One is a trap received from a device which is being monitored by Perle VIEW The second is an event which is generated by PerleVIEW itself Le Perle VIEW detects that a device is no longer reachable The column labeled Source provides information as to which of the above caused the event to be generated 7 Groups Views Managed devices must be configured to send events traps to Perle VIEW After Perle VIEW receives the event it applies any configured filters to the event it then performs any actions configured under Automatic event handling and lastly the event is added to the PerleVIEW database for later viewing For more information on Events and Automatic Event handling see Automatic Event Handling To view events select Group Views gt Events from the lef navigation panel Events gt All Events bane a See Working with Device Views for more information n Hardware Activities Collecting Statistics Menu Selection Collect Statisti Minimum Required Authoriza
91. on Servers 2 Select the checkbox Share with all Perle VIEW users if you want to share this device view With the other users of Perle VIEW 3 Select Group members from By criteria 4 Choose Group criteria of e Select Match all from the first drop down box e Select Health from the next drop down box e Select is for the operator e Select Major from the third drop down box 5 Click on the plus button add rule to add a second criteria to this Custom Device Group 6 Choose Group criteria of e Select Name from the first drop down bos e Select begins with for the operator e Type in Boston in the last feld 7 Click the apply button to save this new Custom Device Group 129 Creating Custom Views by Groups S Your Custom Device Group will now be displayed within the left navigation panel under Group Views Devices Group View of Boston Servers CETT co n ee a This view has the same properties as any other device view See Groups Views for more details Example 2 You can create a Custom Hardware Group to view selected SFP modules from devices in your network Your criteria is selected SPF modules Custom Groups m First you need to add a Group for Hardware by selecting Hardware from the drop down box and then click on the Add button 130 Creating Custom Views by Groups Add Hardware Group oa Type in the name of the
92. pter contains information you will need to create task instances for discovering devices on your network device scripting backup and restore of device lists backup and restare of device configuration setting PerleVIEW Server parameters and creating custom device groups Hardware Activities This chapter contains information on how to add task instances to collect statisties check for firmware updates deploy firmware and create custom hardware groups e Events This chapter contains information on how to create tasks instances for automatic event handling event filtering event cleanup and create custom event groups e Tasks This chapter contains information on working with tasks It includes information on adding new tasks editing tasks controlling and deleting existing tasks as well as displaying task results Administration This chapter contains information on configuring PerleVIEW server settings PerleVIEW User Accounts File Transfer Settings PerleVIEW software updates Audit Trail Log Internet Proxy Settings E mail Account Settings and Configuring Twitter Users e Admin Utlity PerieVIEW Features This utility can he used to configure parameters used by PerleView if you are having problems connecting to Perle VIEW using your web browser This utility allows you to stop or start the Perle VIEW server configure SQL connection parameters define Web connection parameters modify the PerleVIEW Adm
93. quency to check for software updates to Perle VIEW Select action to take when a software update is available eo Manually initiate a check to look fora software update PerleVIEW Updates eV Updates Check the This parameter defines how often PerleVIEW will check whether an update Toternet for is available By default PerleVIEW will check for software updates every 7 updates days Valid options are 1 999 days Action This parameter defines what action PerleVIEW will take if an update to the Perle VIEW software is found By default Perle VIEW will notify the administrator of any new software updates by updating the status in the notification bar See Guided Tour of the Perle VIEW User Interface for more information on the notification bar PerleVIEW can be configured to also automatically download updates to the PerleVIEW server To apply these updates to Perle VIEW see PVAdmin PerleVIEW Administrator m PerleVIEW Updates Check Now Peeve updates r To Check for Perle VIEW Updates now click on the Check Now button Results of Check Now Peeve updates t The yellow banner on the bottom of the sereen will display any available downloads for Perle VIEW Click the Download Button to have the updates saved to the PerleVIEW server Internet Proxy Button Pete VlEW piles On some networks access to the internet is provided via a proxy server PerleVIEW needs to a
94. r a connection to the SOL s PerleVIEW times out Values 0 never times out Max 30000 seconds Default 15 second ver before 122 Wab Connection Web Connection PerleVIEW will force the data between PerleVIEW and the SQL server to be encrypted This is recommended if you are concerned about someone intercepting the data between the SOL Server and PerleVIEW PerleVIEW verifies that a connection can be made to the SQL server Perle VIEW uses these parameters for connections from Web browsers Enable HTTPS Enable HTTP When checked web clients will be allowed to connect to Perle VIEW using the HTTPS protocol You can specify the port number that Perle VIEW will listen on for this connection Default port 60000 Values 1 65535 When checked web clients will be allowed to connect to Perle VIEW using the HTTP protocol You can specify the port number that PerleVIEW will listen on for this connection 123 PVAdmin PerleVIEW Administrator PVAdmin PerleVIEW Administrator Configure the following parameters Type Master Administrator Name Enter a Master Administrator Name Domain Type in a domain name if required by your network Full Name Type in Administrators Full Name optional 124 PerleView Software Update PerleView Software Update This utility is used to deploy software updates for PerleVIEW Obtaining the software and placing it on the server can be p
95. r device credentials settings Minor Minor All SNMP read write credentials filed verification for device 0 at IP address 1 Please check your global tials and discovery credentials settings Event information 136 PerleVIEW Generated Events Event Severity Health Status Message Minor Minor All administrator credentials failed verification for device it IP address 1 Please check your device credentials settings Minor Minor All operators credentials failed verification for device 0 aU IP address 1 Please check your device credentials settings Minor Minor All SSH key administrators credentials failed verification for device 0 at IP address 1 Please check your device credential settings Minor Minor AIL SSH key operator credentials failed verification for device 0 at IP address 1 Please check your global credentials and discovery credentials settini Minor Minor Some media converter por link statuses are DOWN on device 0 at IP address 1 Minor Suspended Device Monitoring suspended for Device 0 al IP address i Warning Warning Bundled device firmware has been deployed to device 10 al IP address 1 with firmware auto update disabled Device s module firmware will not be updated in this mode Warning War Deploy firmware to device 0 at IP address 1 failed Warnin
96. r or symbol contains contain the specified Tetter number or symbol doesnot contain does not contain the specified Tetter number or symbol does nor exis The field docs not exist ES The field docs exist PerieViEW V1 0 am Creating Custom Views by Groups Here are some examples of group views Create a custom group view of all devices who s Name field begins with Boston with a health status of Major See Example 1 Create custom group of hardware with selected SFP modules See Example 2 Create custom group of all unacknowledged events with a he 3 Launching Custom Device Hardware Events Groups Devices gt Custom Device Hardware Evonts Groups Exampl You can create a Custom Device Group for the following scenario You need to know i any servers in Boston have a health status of Major Configure each device with the Name Boston in the Use Preferred Name field starting at Boston and soon Check the Preferred name to use so that the Name field will begin with Boston Your two criteria are allservers with the name d beginning with Boston need to know if any of these Boston servers have a health status of Major Custom Groups you will need to add a Group for De click on the Add button by selecting Devices from the drop down box and then 128 Creating Custom Views by Groups Add Device Group 1 Type in the name of the group Bost
97. rking credentials for that device Read SNMP You can configure up to 10 SNMP Read communities within PerleVIEW Communities These configured SNMP communities need to match the configured SNMP Read communities configured on one or more of your devices SNMP Read Only communities allow you to only read from the devices to get status information Each configured community will be tried against each device until a valid match is found This set will be saved as the working credentials for that device Read Write SNMP PerlcVIEW These configured SNMP Read Wrote communities need to Communities match the configured SNMP Read Write communities configured on one or more of your devices Read Write communities also allow you to control the target device example reboot the device Each configured community will be tried against each device until a valid match is found This set will be saved as the working credentials for that device Login Credentials As each device is discovered the credentials listed will be tied on it until one set is found to wark This set will be saved as the working credentials for that device Administrator Use Administrator login depending on the privilege level that the users has Credential on the target device These credentials are used to log into the device for example Direct management of the device using Telnet or to run some PerleVIEW functions for example De
98. rmal or suspended A device may have a number of outstanding issue The health status represents the most severe condition Which currently exits To view Devices by Health select Devices gt Health from the left navigation panel Devices gt Health sim 4 To view device details see Groups Views Groups Views Limited Functionality Devices that show up under the Limited Functionality grouping are devices that meet one ofthe following criteria Unsupported firmware These devices are running firmware which isthe pre v1 5 which is required in order to be fully supported by Perle VIEW These devices need to be upgraded to the latest version of software available You can have Perle VIEW automatically retrieve the latest device firmware by enabling the Check or Firmware Updates feature See Check for Firmware Update Alternatively you can download the latest firmware from the Perle Web site at http wwe perle com downloada Once you have obtained the latest firmware you must now deploy it to the device See Deploying Firmware Factory Default These devices have never been configured They contain the default IP address of 10 0 0 10 Before PerleVIEW can access these devices you must assign a valid IP address to them For more information see Device gt Not Configured This grouping may or may not show up on the left hand navigation panel It only appears if there are devices that meet the cri
99. rmation Online Help Chapter 3 Getting Started Installing PerleVIEW on your Server Logging into PerleVIEW Getting Started Wizard Discovering Devices User Security Internet Connection Pede VIEW v1 2 Table of Contents Software Updates File Transfers Apply Settings Chapter 4 Working with Device Operations Discovering Devices Device Scripting Backup Restore Device List Backup Restore Device Configuration Configure Device Settings Custom Device Groups Chapter 5 Groups of Devices Hardware and Events 52 Groups Views Working with Device View Limited Functionality Working with Hardware Views Working with Event Views Chapter 6 Hardware Act Collecting Statistic Check for Firmware Update Deploying Firmware Custom Hardware Groups Chapter 7 Tasks Tasks Task Results Task Results Cleanup Table of Contents Chapter 8 Events 91 91 Events Automatic Event Handling Event Filter Settings Event Cleanup Custom Event Groups Chapter 9 Administration PerleVIEW Server Settings PerleVIEW User Accounts PerleVIEW File Transfer Settings PerleVIEW Updates PerleVIEW Audit Trail Loi Internet Proxy Server E mail Account Settings Twitter Users Chap
100. ror Warning Information SuccessAudit and Failure Audit General category that this message falls into na PerieVIEW Audit Trail Log Source Type Action Result User Process ID Provides information on what originated the message Provides an indication of what action was performed Provides information on the results of the action taken Valid results include Successful Failure Cancelled Stopped or Pending This is the name of the user that performed the task that created the entry in the audit log file If the user field is blank that means that this task was started by PerleView This is a sequential counter which is incremented for each entry in the log If many entries are occurring atthe same second in time his index may be helpful in determining the order of the entries This is the internal task ID of the task which generated the message na Internet Proxy Server Internet Proxy Server Menu Selection Internet Proxy Server Minimum Required Authorization PerleVIEW Administrator On some networks access to the Internet is provided via a proxy server PerleVIEW needs to reach the Interne for some of its functions to work such as sending Tweets E mails and looking for software updates Ifa proxy server is being used on your network you should enter its access information here PerleVIEW does not need the Internet to discover target devices or communicate with target devices Launchi
101. rring on your target devices or on PerleVIEW itself To setup for tweets you need to follow these steps 1 Have an existing Twitter user account or add a new user account at www twitter com 2 your network uses a Proxy to access the Internet you must configure the Proxy settings see Internet Proxy Server 3 You must authorize Perle VIEW to send tweets on your behalf This is done by adding a twitter user using this menu Launching Twitter Users Administration Twitter Users oo Adding a Twitter User Click the Add Reauthorize User button to allow PerleVIEW to send tweets on your behalf Authorize User Click on the Twitter link Vito x Clicking on the link above will take you to the Twitter web site This is where you can authorize Perle VIEW to tweet on your behalf i e using your twitter account ne Twitter Users Authorize PerleVIEW to use your account Success You should receive a message indicating that Perle VIEW is now authorized to post tweets on behalf for this user no PerleVIEW Admin Utility PerleVIEW Admin Utility This utility can be used to configure parameters used by PerleView if you are having problems connecting to PerleVIEW using your web browser An example would be the configuration of the HTTP port which Perle VIEW listens on for client connections This utility also allows you to stop or start the Perle VIEW server Using the utility to
102. rs to be used with Perle VIEW To Begin Double click on the PerleVIEW setup exe to launch the installation of Perle VIEW This must be executed on the server you wish to install PerleVIEW m Click the Next button lo continue DerleVIEW will perform some basie checks before running the install The first check performed by Perle VIEW is to ensure that you are installing the software on a server which is running one af the supported Windows Operating Systems see Perle VIEW Server Requirements I this is an upgrade the installer checks the version of Perle VIEW being installed to ensure that t is not older than the version of PerleVIEW currently installed on the server I either of the above cheeks detect an issue an appropriate message will be displayed and the install will not be allowed to proceed You must accept the Licensing Agreement to install PerleVIEW Read the License Agreement then select the checkbox to indicate that you agree to the terms of the License Agreement 16 Installing PerleVIEW on your Server Then click on the Install button to continue Next read the Privacy Policy and again check the T Agree checkbox then click on the Install Button to continue By default Perle VIEW will be installed in this destination folder C Program Files 86 Perle Systems Limited PerleVIEW To change the destination folder either type in the path to be used or click the Browse button to browse to a new locatio
103. ry task instance they will be attempted first If they fail the global credentials will be attempted You can configure up to 10 SNMP Read and Read Write communities within Perle VIEW These configured SNMP communities need to match the configured SNMP Read and Read Write communities configured on one or more of your devices SNMP Read Only communities allow you to only read from the devices to get status information whereas Read Write communities allow you to also control the target device example reboot the device You can configured up to 10 login id s for administrator and operator under Login credentials These configured administrator and operator login id s must mateh users configured within the devices user database PerleVIEW will use these login credentials whenever it needs to log into a devi Examples ofthis is when Perle VIEW needs to Telnet to a device to deploy a device script or when a user is performing a Web Management session with the device You can configure up to 10 SSH keys under SSH Keys These will be used when PerleVIEW needs to SSH to a device and the device has been set up to use SSH keys The devices must have the correct SSH public key configured for you to be logged into this device using this SSH private public key pait Configure Device Settings SNMP Credentials As each device is discovered the credentials configured will be tried on it until one set is found to Work This set will be saved as the wo
104. scovery task is run this list will be used to discover Discovery using devices by host names specific IP addresses lists of IP addresses range of IP addresses IP addresses or an IP subnet Optimize Discovery Alldevices I all your remote devices and networks are reachable using UDP port 33816 and and UDP port 33815 then select this checkbox to optimize the discovery of networks devices on your network Perle VIEW will first send a directed message support using UDP port 33816 lo sce if the device is reachable before sending UDP requests to gather information about this device The device will respond messages on using UDP port 33815 ports 33815 and 33816 Discovering Devices Support ICMP ping messages Protocol Timeout Protocol Retries Select Credentiat Types Select Credential Data all devices in your network are reachable by sending an ICMP message then select this checkbox to optimize the discovery ofthese devices PerleVIEW will first send a ICMP message to see if the device is reachable before sending requests to gather information about this device Specify how long to wait for a reply from the device after sending either a UDP message on port 33816 an SNMP message a ping message or a Perle Discovery message This field should contain the value in seconds of the device which has the longest response time Default 3 seconds Values 12 denotes leave blank to use global parameter Specify how
105. ser user can not be deleted The master user can be reset by using the PerleVIEW Admin Utility which is installed during this installation Domain Type in a domain name if required by your network Administrator Type in Administrators Full Name optional Full Name Installing PerleVIEW on your Server After entering the parameters PerleVIEW will now create the Perle VIEW website on IIS c Click the Ok button proceed Perle VIEW has successfully been installed on your server Comploling the PoroVIEW Setup Weard Click the Finish button 23 Logging into PerieVIEW Logging into PerleVIEW Login You can connect to PerleVIEW using any of the supported Web browsers See PerleVIEW Web Client Requirements for list of supported Web Browsers 1 Open your web browser and type in the IP address of the server where you installed PerleVIEW followed by a colon and the port number to connect on then press Enter For example ttp 123 123 123 123 50000 tpa 123 123 123 123 60000 NOTE Ifyou modified the default TCP ports for HTTP or HTTPS during the installation you will need to substitute the correct TCP port in the above example Ifyou successfully connect to Perle VIEW a login sereen will appear Type in the master admin user name and his associated password you entered when you installed Perle VIEW ccm froma A Getting Started Wizard Getting Started Wizard The fist time you
106. sk Overwrite Each new sample collet replaces the previously collected sample Only one sample the latest will be maintained Edit a Statistics Collection Task Once the task has been run only the Statisties Collection task instance name can be edited To change target devices and parameters you must create a new statistics collection task instance 76 Collecting Statistics Em To Edit a Statisties Collection task instance click on the Edit button Task Details A Egg que m as pu This panel displays the current task details of this task instance as well as the Last Run Results See Working with Device Views for more details on logs details and results Check for Firmware Update Check for Firmware Update Menu Selection Check for Firmware Updates Required Authorization Perle VIEW Administrator Perle VIEW can check the Perle We sie for new firmware updates far the devices that it manages There are vo options with regards to the action taken by Perle VIEW ifan update s available The Fit is 10 only have Perle VIEW notify the administrator that ne firmware updates are available for is target devices An administrator of Perle VIEW can then download te updates at their leisure The second way s to have Perle VIEW automatically download firmware updates to its Perle VIEW repository When i detects that an update is available The frequency
107. tance Each task instance can have unique operating parameters Perle VIEW also provides options to enable disable delete and edit existing task instances Tasks dome peus p Erw To run a task immediately select a task from the task list then click on the Run Now button That task will execute immediately using the parameters configured for that task instance Once run the ask will esume its normal schedule Add r3 ums lamen We To create a new task click on the Add button then select a task from the drop down list To create a Discovering Device task instance see Discovering Devices To create a Collecting Statistics task instance see Collecting Statistics To create a Device Scripting task instance see Device Scripting To create a Deploying Firmware task instance see Deploying Firmware To create a Backup Restore Device Configuration see Backup Restore Device Configuration Last Run Results To view All Results View Log or Target Results see Working with Device Views Task Results Task Results Menu Selection Task Results Minimum Required Authorization None This menu item provides access to the task results for all task instances which have been run by Perle VIEW Launching Task Results Task Task Results Working with Task Results PerleVIEW provides the following actions which can be performed on a specifie task result
108. ted by any changes made in this copy Reboot target Checking this option will cause PerleVIEW to reboot the target device after device after the device script has finished processing executing seript Operate in fle Use this mode if you do not want Perle VIEW to send the script to the device transfer mode using Telnet or SSH When selected this will cause PerleVIEW to initiate a file transfer via HTTP or TFTP to the device transfer the script to the device and once execution of the script is completed the results will be file transferred back to Perle VIEW Apply When the Apply button is clicked the device script task will be created with a copy of the script which was typed in or inserted in the above dialog You ean edit the script associated with this task by selecting the task and clicking the Edit button Device Scripting Manage Script Library These scripts are used by the Deploy Script tasks E Click on the Manage Script Library button to add new script files to the scrip library delete existing script files or import existing serip files from a different location Import Import a file from another location into the script library The script is displayed in the Edit script window and can be edited if needed Add Adda new seript file to the Script Library Enter the CLI commands for the newly added script in the Edit script window Delete Delete the selected scrip file from the library Backup
109. ter 10 PerleVIEW Admin Utility PerleVIEW Admin Utility SQL Connection Web Connection PVAdmin PerleVIEW Administrator PerleView Software Update Appendix A Custom Views by Groups Creating Custom Views by Groups Appendix B Event Information Table of Contents PerleVIEW Generated Events PerleVIEW Generated non Device Event Remap MCR MGT Management Module Events Appendix C Device Scripts Introduction Introduction User Guide This user guide is provided to help you understand the management features of PerleVIEW Perle VIEW is a Network Management System designed to help you maintain control configure update and track the health of devices on your network Perle VIEW can discover devices automatically respond to events from these devices and track your device hardware and software inventory PerleVIEW User Guide Layout e Getting Started This chapter contains the information you will need to set up Perle VIEW on your server It describes the processes for installing Perle VIEW logging into PerleVIEW using a web browser and Getting Started with the Perle VIEW Wizard Groups of Devices Hardware and Events This chapter contains information you will need to view manage and monitor your device groups hardware groups and to monitor and manage events within your network Working with Device Operations This cha
110. teria for this group To view Limited Functionality devices select Devices gt Limited Functionality from the left navigation panel Limited Functionality er Groups Views Device Not Configured EESTI evens n cote z m a amassant ce you are interested in working with from the list then click one of the action buttons To work with this device click on the Details button Edit button or Delete button These are the details of this unconfigured device Click on the Assign IP Address Button to assign an IP address Groups Views Assign IP Addres Successful prem s Device Unsupported Firmware eves supported pare Select the device you are interested in working with from the list then click one of the action buttons To work with this device click on the Details button Edit button or Delete button Groups Views To update this device with the latest firmware see Check for Firmware Update and Deploying Firmware Working with Hardware Views Perle VIEW supplies you with four pre defined Group Views under the submenu Hardware These groups represent distinct hardware in your system They are as follows e All Hardware View all discovered hardware on your network From the left hand navigation panel select Hardware gt All Hardware Management Modules View all discovered Management Modules discovered on your network From th
111. the Perle VIEW event database Device Protocols You can enter specific values to be used during communication with this device These values will overwrite the values saved for this device during discovery A blank value will cause the global value to be saved for this device See global Protocol Settings for more information Click on the Protocol tab to edit the Protocol timers and Protocol retry counts for this device Device Details gt Protocols Seo e m HTTP HTTPS Telnet and SSH Connection Specify the maximum time to wait when establishing various types of Timeout connections between PerleVIEW and the device Groups Views SNMP ICMP and Perle Discovery protocol Timeout Specify how long to wait for a reply from the device after sending either a UDP message on port 33816 an SNMP message a ping message or a Perle proprietary message This field should contain the value in seconds of the device which has the longest response time Default 3 seconds Values 1 255 denotes leave blank to use global parameter Retries Specify how many retries to attempt when no response is received fora UDP message sent on port 33816 response is on port 33815 any SNMP message a ping request or a Perle proprietary message Default 2 Values 0 255 denotes leave blank to use global parameter Device Credentials Configure SNMP credentials Login credentials and SSH keys to be associated with the
112. the SQL Server Name and the Database User If you are using a existing SQL Server then the following screen will appear Click on the Yes button afier you have completed the fields SQL Server The Server Name consists of two parts separated by a backslash The first part of the name is the hostname or IP address The second part of the Server Name is the SQL Instance Name If during instalation Perle VIEW installs the SQL server for you then by default Perle VIEW uses localhost SQLEXPRESS as the Server Name However if SQL Server is already installed on this server then you must provide the server name information here User Ifyou are using Windows Authentication Mode type in the Windows user name FQDN if required as defined within your Windows Server Users environment IT you selected SQL Authentication mode you will need to provide the user name you configured for this user in the SQL Server configuration If the SQL Server does not have a login account set for this user authentication will fail and the user will receive an error message Password If you are using Windows Authentication Mode type in the Windows password as defined within your Windows Server environment If you selected SQL Authentication mode you will need to provide the password you configured for this user in the SQL server configuration Authentication By default Perle VIEW will install Use Windows Authentication Mode Use the SQL Authentication method if
113. tification see Automatic Event Handling Launching E mail Account Settings Administration gt E mail Account Settings E mail Account Settings EET Click the Apply button to save your changes To delete the account information lick on the Delete Account Info button E mail address Specify the E mail address you want to see in the From field for E mails From originating from Perle VIEW Outgoing E mail Specify the IP address or Hostname of the E mail server Server SMTP Encryption Specify whether to use SSL or STARTTLS encryption for this connection Check your E mail server for information on what it requires Default Disabled Port Specify the smip Simple Mail Transfer Protocol port number to use to communicate with the E mail server Default 25 when encryption is disabled or using STARTTLS Use port 465 when using SSL Use Check this field if the E mail server requires authentication Authentication Username Specify a usemame for authentication ne E mail Account Settings Password Confirm password Domain optional Specify a password for authentication Type the password again to confirm Specify a domain name ifthe E mail server requires it n7 Twitter Users Twitter Users Menu Selection Twitter Users Minimum Required Authorization PerleVIEW Administrator PerleVIEW has the capabilites of notifying you via tweets on your Twitter account of events occu
114. tion Device Operator Perle VIEW provides you with the ability to create tasks to collect statistics ftom media converter ports on your devices Statistics are only available on rate converting media converter module ports Launching Collecting Statistics Select Hardware Collecting Statistics Working with Statistics Collection Tasks Perle VIEW provides the following statistics collection task functions Run a statisties collection task instance now Enable Disable statistics collection task instance Add a statisties collection task instance to our PerleVIEW database Edit a statisties collection task instance Delete a statisties collection task instance Run Now Celecing Sister z 7 Collecting Statistics To run an existing statistics collection task instance immediately select the task from the list then click on the Run Now button Add a Statistics Collection Task Each Statisties Collection task instance can have unique operating parameters To Add a new Statistics Collection instance click on the Add button Task Name Targets Schedule Collect Totals RXITX Bytes Use a meaningful name to uniquely identify this statisties collection task Choose from the drop down boxes the Devices Hardware and Media converter ports that You want to collet Statistical information from The valid options are Devices e Select an existing Devices group Select individual Devices from
115. tting Started Wizard User Security In order to log into PerleVIEW you must be a valid Windows user on the PerleVIEW server By default Perle VIEW is configured such that you also have to be configured on the Perle VIEW application as a user before you can successfully log into PerleVIEW This gives you an extra level of control as to which Windows users will be allowed to access the Perle VIEW application For more information about User Security and Configuring Users see PerleVIEW User Accounts perieViEW User Security Gating Started eremi Click on the Next button to continue Require users to be defined in the PerleVIEW database Automatically discover device when SNMP trap is received from that device PerleVIEW users must be defined in the Windows Server User Accounts as well as within the Perle VIEW Database in order to gain access to the Perle VIEW application Uncheck this option if you want any valid Windows user to have access to PerleVIEW If Perle VIEW is configured as an SNMP trap host for this device when the device sends a trap to PerleVIEW this will cause PerleVIEW to add the device to its database i e automatically discover the device When this happens the global parameters are used for protocol timers and credential validation x Getting Started Wizard Internet Connection On some networks access to the Internet is provided via a proxy server Perle VIEW needs to reach the
116. twitter account for this Once logged in you will be asked 10 authorize Perle VIEW to tweet via your account Click the refresh link to update any new Twitter users afier they have been added Automatic Event Handling Message Type in a message that is meaningful to you S DeviceName EventMessaze where DeviceName is the actual Device Name or the Preferred Name if configured S EventMessage where S EventMessage is either a PerleVIEW generated message see Appendix B Event Information or a Device generated message see your MCR MGT users guide for Device messages After completing the fields click on the Test button to have PerleVIEW send a test weet using the authorized user s Twitter account PerleVIEW will send a test message of PerleVIEW event action handler test Twitter message Ifthe tweet is issued the test is successful If not successful then correct the parameters in error and retry the test Ifyou do not wish to add any other task instance ions to this event then click on the Apply button to save the Send SNMP Trap Message EN Send SNMP Trap Host Specify the host name or IP address where this SNMP trap message will be sent This host is known as the listening Trap Receiver Port Specify the SNMP port number that the Trap Receiver s listening on Community Specify the community name that is used by the Trap Receiver Mode elect the SNMP mode VI or Ve Default Ve2 Automatic
117. vice Scripting Configure up to 10 Administrator user names and passwords that Perle VIEW will validate against the device until a valid pair is found 49 Configure Device Settings Operator Credentials SSH Keys Use operator login depending on the privilege level that the users has on the target device These credentials are used to log into the device example Direct management of the device using Telnet Configure up to 10 Operator user names and passwords that PerleVIEW will validate against the device until a valid pair is found As each device is discovered the credentials listed will be tried on it until one set is found to work This set will be saved as the working credentials for that device Administrator Operator Private Key Polling The target device must have SSH keys enabled in order to use SSH Keys You would then be logged into the device using a SSH private public key pair PerleVIEN will SSH to each device using each of the configured SSH user and associated private key until a valid match is found The device must have the correct SSH public key configured for successful authentication Polling parameters allow you to customize how often a device or hardware within PerleVIEW s database will be polled for status health or reach Device reachability Hardware health Media converter port link status Rediscover devices The device polling task will run immediately w
118. ware task instance Adda Deploying Firmware task instance to your Perle VIEW database Edit a Deploying Firmware task instance Delete a Deploying Firmware task instance Run Now To run an existing Deploying firmware task instance immediately select the task ftom the list then click on the Run Now button a Deploying Firmware Add a Deploying Firmware Task To create a task to deploy firmware to devices that are managed by Perle VIEW click on the Add button When you ate done click the Apply button to add the task to the Perle VIEW database You will be prompted to accept the licensing agreement in order to continue Specify your country If you reside in Germany you must select Germany as your country Germany has unique licensing requirements After selecting your country click the I Agree button Then click the 1 Agree to accept the Privacy Policy and continue the download Task Name Use a meaningful same to uniquely identify this deploying firmware task instance Targets Firmware ean be deployed to Device groups Custom Groups or selected individual devices Schedule See Add a Device Discovery Task for configuration parameters Choose MCR Select the MCR MGT firmware you wish to be downloaded to your target MGT firmware devices Reboot This option causes Perle VIEW to reboot the device after the firmware has Management been downloaded to it This will cause the new firmware to be executed Modul
119. when SNMP trap is received from that device function If enabled this will be performed on all events received from devices regardless of the global filter settings Itis important to manage the events on your system in order to properly see the overall health and statuses of devices on your network Perle VIEW allows you to put handling in place which will perform the desired activity when an event occurs I also provides facilities for periodically cleaning up the event database Automatic Event Handling Menu Selection Automatic Event Handling Minimum Required Authorization Device Operator Perle View has the capability of configuring Automatic Event Handling task instances to automatically inform you of events generated from your devices or from Perle VIEW itself Launching Automatic Event Handling Events Automatic Event Handling E Automatic Event Handling Working with Automatic Event Handling Derle VIEW provides the following automatic event handling task functions e Enable Disable an automatic event handling task instance Add an automatic event handling task instance e Delete an automatic event handling task instance e Edit an automatic event handling task instance Each Automatic Event Handling task instance can have unique operating parameters Automatic Event Handling Automatic Even Harding co To create a task to automatically handle an event cli
120. will react to any events generated by the device All tasks will run as scheduled PerleVIEW will no longer monitor and maintain the current status of the device Any events received from the device will be ignored The following tasks will no longer run if scheduled Device Discovery Device Rediscovery Poll Hardware Health Status Poll Media Converter Port Link Status and Poll Device Reachable task The automatic event handler will not Jog entries to the log file and the event handler will not act on traps received from the device However tasks such as deploy firmware device script backupitestore device list and backup restore device configuration will continue to run as scheduled The name given to this device See Health Status Panel for more information s Groups Views Health Details User Access Level Address vs address subnet IPV6 Addresses Mac Address Deseription Location Contact Uptime Management protocols This is the current health status ofthis device To see more information on device generated messages see your MCR MGT users guide for Device messages This is the device access level for this device for the current user logged into PerleVIEW Valid user access levels are Device View Device Admin and Device Operator For more information on user access levels see Perle VIEW User Accounts This is what PerleVIEW will use when communicating with the device It can be the host
121. your Microsoft Windows Server documentation for more information on how to add CA certificates Web Terminal The following TCP ports are for internal use only They do not need to be TCP Listening Ports changed unless they conflict with other network services on the Perle VIEW SSH Listening Default 4201 Port Values 1 65535 Telnet Listening Default 4200 Port 65535 102 PerleVIEW User Accounts PerleVIEW User Accounts Menu Selection PerleVIEW User Accounts Minimum Required Authorization Perle VIEW Administrator DerleVIEW uses a concept of authentication for logging users into PerleVIEW and a concept of authorization for giving users and groups access rights to target devices PerleVIEW uses Windows authentication to control users logging into Perle VIEW Authorization for accessing target devices is done through adding a user or group and assigning PerleVIEW Administrator Device Admin Device Operator Device View rights to that user or group By giving users or groups Perle VIEW Administrator privileges these users and groups will automatically have Device Admin access to target devices Authentication Authentication is based on the mode of operation you select PerleVIEW can operate in one of two modes for authentication of users Windows Mode In this mode the username and password which you enter on the login screen will be authenticated against the Windows Server User Accounts If successfully authe

Perle Systems 5500320-12 User's Manual

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