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Pelco C611M-C User's Manual

1. 52 NVR Playback Controls Used to a Snapshot 54 Sample Snapshot in Snapshot Display Area of NVR Playback 54 MPEG Viewer Application Dialog 56 NVR Status Page Sample Active Recordings Dialog 57 NVR Config Page License Settings Dialog 59 NVR300 Connection to One DX9200HDDI Video Storage 62 NVR300 Connection to Two DX9200HDDI Video Storage Units 64 Recording at NEE350T and NVROSDU ata tete eee Sie eee ete edet s Aute etit x iode redes 76 Automatic Data Replenishment at 300 76 5 List of Tables A T norm dare vad bee 10 NVR300 Pages and Associated 5 29 Client PE System REQUIREMENTS RR ce ded
2. Figure 45 NVR300 Connection to Two DX9200HDDI Video Storage Units 2 Connect the power cord supplied with the DX9200HDDI to the unit and to an uninterruptible power supply UPS 3 Power on the DX9200HDDI by doing the following on the rear panel of the unit a Tum on the three power supplies by setting each power supply ON OFF switch to the ON position You can turn on the power supplies in any sequence b Turn on the main power switch to the unit Proceed to Step 2 that follows 64 C611M C 3 06 Step 2 Use Windows XP Disk Management to extend storage volume of the NVR300 by adding disk space from the DX9200HDDI Using Windows XP Disk Management extend the storage volume Volume D of the NVR300 by adding disk space from the DX9200HDDI as follows 1 Open Windows Disk Management as follows a On the Windows XP desktop right click the My Computer icon and then click Manage The Computer Management window appears b In the left pane of the Computer Management window locate the Storage item c Under the Storage item click Disk Management 2 From the Action menu click Rescan Disks to allow Windows XP to detect the new disk space of the second DX9200HDDI unit The Rescanning Disks message box appears indicating that disk rescan is in progress When the new disk space is detected it appears as Disk 3 and Disk 4 and is labeled Unknown and Not Initialized in the lower portion
3. 48 Replaying a Recording se he c e e au I 51 Deleting Recording lie eii b PU Ee e pueda d 51 Savihig di Recording i os dere x iet RN apr Fa sdb 52 Taking a Snapshot of a Recording cs coc os csc esee beds eme eene eee nes iad e Pepe edet rre Ra date ede a 53 Using the MPEG Viewer to Play MPEG Files 55 Monitoring the Operating Status of the NVR300 57 System Upgrade s sa s oce re Fais ee Race Reese adstat post docct Saeed Macatawa 59 setting the Software Cense veste eno VQ I Ra QN SUR ake 59 Adding Internal Storage in a Non RAID System NVR3xxJ 250 Systems Only 60 Adding External Storage with DX9200HDDI Video Storage Units 62 Adding External Storage with One DX9200HDDI Video Storage 62 Adding External Storage with a Second DX9200HDDI Video Storage 64 SST A 66 Recovering the System Drive 0 ses e hh eh haee 66
4. i 7 PARURE 77 Regulaton NOTICES s meritis oe 78 C611M C 3 06 List of Illustrations C611M C 3 06 4 gt gt C2 CO CO 4 4 Sample NVH3OO 9 Front View OT INVRO O 11 hear View of 5 ed peat RE e que e RR Ud 12 NVR300 Rack Mount 15 Hard Bisklbrive lnstallatidii z e titre bte ea leer eet teer uM die eee TRU RA 16 Keyboard Mouse and Monitor 5 17 Network 8 e he e hare 18 Power Gord Connection nu e ak pa 18 Raid Manager Gateway Config Selection
5. 2 Figure 21 RAID Manager Second Screen 17 Double click on the desired RAID unit to display the status The RAID Manager Status window appears cA Program Files Rakd Manager Utiity Htril index_win htm Microsoft Internet Explorer Eile Edit View Favorites Tools Help iX Qw O A 2 2 3 Address e C Program Files Raid Manager Utility Html index_win htm Go Links Applet started ET FOE 9 my computer PA Figure 22 RAID Manager Status 18 This window displays the status brand and size of each drive After you finish you can close this window The RAID Manager software continues to monitor the external RAID unit s C611M C 3 06 Operation After the NVR300 has been installed connected to the network and powered up as discussed in the nstallation section the NVR300 is ready for operation For information about the setup and configuration of devices associated with NVR300 operation that is the PelcoNET devices and the VMX300 video management system refer to the device specific documentation This section of the manual provides an overview of the NVR300 user interface and the procedures necessary to perform startup tasks and various operational tasks associated with the NVR300 USER INTERFACE OVERVIEW The user interface to the NVR300 is Web based and is viewed using Microsoft Internet Explorer 6 0 or higher
6. de NAE 33 User Access Levels and Associated Privileges 33 Recording Configuration Guidelines e oe eed Sadan e ean esd ove bad ule Qed E teas 38 Playback Controls i cecidere es cec adum em segs a E REO PEPA ERR 50 NVR300 Troubleshooting Guidelines 72 NVR300 Error Messages 74 C611M C 3 06 Important Safety Instructions Observe the following warnings before installing and using this product 1 2 8 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided p
7. 22 AGSGatewWay CONG SO S CNRC apex E 22 Dn 23 HD DIS Added whe 23 Event 24 E Mail Settings KG BUTS 24 Netsend Setting TFitst Paga esseni doeet ertet dett Ee dte toner etat detinere de dA adi falce 25 NetSend Setting Second sess orai ee luem tum xe age bere e eR dre e hd Rh 26 ACSGateway Config he e e hh rens 26 Allow Blocked Content 2 0 0 0 I e e hens 2 ActiveX Warming cece ene seu aue resa 2 RAID Manager First Screen zz eis nda AG 27 RAID Manager Second 5 28 RAID Manager Faster ep S MR qnid doeet dg 28 Part 1 of 2 NVR300 Web Pages and Associated amp 30 NVR Config Page Password Settings Dialog 34 User Name and Password Dialog BOx nr once nete Re RUE KU LE
8. 1 Esprit and WW5700 Series wind i luding wiper blades excluding wiper blades All merchandise returned for credit may be subject to a 20 restocking and refurbishing Two years except lamp and color wheel on Digital Light Processing DLP displays charge he lamp and color wheel will be covered for a period of 90 days The air filter is not covered under warranty Goods returned for repair or credit should be clearly identified with the assigned CA or RA Eighteen months on DX Series digital video recorders NVR300 Series network video number and freight should be prepaid Ship to the appropriate address below recorders and Endura Series distributed network based video products If you are located within the continental U S Alaska Hawaii or Puerto Rico send goods to Service Department Pelco 3500 Pelco Way Clovis CA 93612 5699 One year except video heads on video cassette recorders VCRs Video heads will be covered for a period of six months Six months on all pan and tilts scanners or preset lenses used in continuous motion applications that is preset scan tour and auto scan modes Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment All goods requiring warranty repair shall be sent freight prepaid to Pelco Clovis California Repairs made necessary by reason of misuse alteration normal wear or accident are not covered under this w
9. 9 CKET SIDE VIEW as 10 SCREWS 10 32 X 0 25 INCH PAN HEAD 5 EACH SIDE o TAPERED ENDS TOWARD REAR B OF UNIT N N N n op 4 SCREWS 10 32 X 0 75 INCH 62 M PAN HEAD 2 EACH SIDE Ses ood amp Figure 4 NVR300 Rack Mount Installation C611M C 3 06 INSTALLING HARD DISK DRIVES You must install the data storage hard disk drives supplied with the NVR300 unit Note that the system drive is installed at the factory WARNING Handle the hard disk drives with care Improper handling can easily damage the drives In addition prevent electrostatic discharge ESD damage to the hard disk drives by following ESD precautions Always wear a grounding wrist strap that is connected to an approved grounding source when installing the hard disk drives WARNING The NVR300 must not be powered on during hard disk drive installation Ensure that the power cord is not connected to the NVR300 prior to installing the hard disk drives To install the data storage hard disk drives refer to Figure 5 and do the following 1 Identify the carriers containing the data storage drives and the dummy drives that were shipped with the NVR300 2 Unlock the front door of the NVR300 3 Insert the carriers into the hard disk drive bay a Do either of the following e NOTES e When inser the hard dis e hesystem b Insert
10. To select all 24 hours for additional days of the week click the appropriate button for each desired day Select one or more particular time slots within a day To select a particular time slot within a day do the following a Determine the time slot in the grid for which you want a recording to begin and end Note that the time indicator at the bottom of the grid displays the time as determined by the position of your cursor in the grid The time appears blue in hours minutes seconds military time format for example 22 26 00 Seconds are always displayed as 00 b Using the time indicator as a guide click the left mouse button on the desired starting time drag the mouse to the desired ending time and then release the mouse button Repeat this step for each additional time slot within a day you want recording to occur NOTE Always set recording to start 10 minutes before and 10 minutes after the desired scheduled time period to ensure nothing is missed C611M C 3 06 43 To select one or more particular time slots for additional days of the week repeat steps a and b above Select an hourly time slot for all days of the week at once To do so click the appropriate hour selection button in the top row of the grid The entire column in the grid is selected for that particular time slot and is shaded blue For example if you want recording to occur between 9 00 a m and 10 00 a m click the 9 00 hour selection button The entir
11. you are programming a new recording the dialog box is labeled in the title bar as the Set Recording Time dialog box refer to Figure 30 you are editing a recording the dialog box is labeled in the title bar as the Edit Recording Time dialog box 4 4 0 00 3 00 6 00 9 00 12 00 15 00 18 00 21 00 24 00 HOUR SELECTION Monday BUTTONS Tuesday Wednesday Thursday Friday Saturday Sunday DAY SELECTION BUTTONS TIME INDICATOR Figure 30 Set Recording Time Dialog Box The Set Recording Time dialog box or Edit Recording Time dialog box as applicable provides a grid numbered in hours to 24 military time for each day of the week Monday to Sunday By default continuous recording is set for the entire week all time slots within the grid are selected and are shaded blue refer to Figure 30 2 Perform any of the following actions as required e Todeselect all selected time slots in the grid click the Clear button The time slots appear white e To select the time slots for which you want recording to occur you can do any of the following Select all 24 hours for a particular day of the week at once To do so click the appropriate day selection button The entire row in the grid is selected and is shaded blue for that particular day For example if you want recording to occur for all 24 hours on Saturday click the button labeled Saturday The entire row associated with Saturday is selected and is shaded blue
12. Click Setting The Event Notification tab appears 23 24 lt lt lt lt lt m i Figure 13 Event Notification 6 Checkmark the boxes shown in Figure 13 7 Click the E Mail Setting tab The E Mail Setting page appears Event Notification Figure 14 E Mail Setting C611M C 3 06 8 Do the following e Checkmark the Mail Notify box e Enter in the Sender Name box the name that will appear as the sender in the e mail sent for notifications e Enter in the Sender E mail Address box the e mail address that will appear as the sender s e mail address in the e mail sent for notifications e Enter in the Recipient Name box the name of the person to whom the notifications will be addressed e Enter in the Recipient E mail Address box the address where the e mail notifications will be sent e Enter in the SMTP Server IP box the IP address of the desired e mail server NOTE The e mail server must be configured properly and be on the same network as the NVR300 to function e fauser name and password are required to send e mail through the designated mail server enter them in the UserName and Password boxes e Use the pull down menu the E mail Frequency box to select how often notifications will be sent 9 Click the NetSend Setting tab The NetSend Setting page appears Event Notification NetSend Setting v NetSend Notify
13. To perform each of the above steps refer to the sections that follow Step 1 Replace the failed storage drive WARNING Handle the replacement hard disk drive with care Improper handling can easily damage the drive In addition prevent electrostatic discharge ESD damage to the hard disk drive by following ESD precautions Always wear a grounding wrist strap that is connected to an approved grounding source when installing the hard disk drives To replace a failed storage drive in an NVR3xx 500 system do the following 1 Power off the NVR300 by doing the following a On the Windows XP taskbar click the Start button and then click Turn Off Computer The Turn off computer dialog box appears b Click the Turn Off button The NVR300 powers off 2 Unlock the NVR300 front door using a supplied key 3 Remove the failed storage drive from the slot by pressing down on the lock latch of the carrier and then pulling the carrier out of the slot The carrier should slide out of the slot 4 Remove the failed storage drive from the carrier as follows a Observe that the drive is held in place by two retention clips on each side of the carrier The two retention clips on each side of the carrier latch onto the holes on each side of the drive b Place the carrier containing the drive on a flat surface c Using a small screwdriver carefully pull the retention clips on one side of the carrier away from the carrier while lifting the drive
14. ontaining a storage drive into a slot starting with slot 0 umbered carrier containing a storage drive into the slot with ing each carrier ensure that the carrier is securely seated in drive which is installed at the factory always occupies the s 4 Lock the front door of the NVR300 SYSTEM DRIVE INSTALLED AT FACTORY the NVR300 unit is a non RAID system J designation of 250 GB all systems with internal storage insert each carrier C e f the NVR300 unit is an internal RAID system R designation of 250 GB all systems with internal storage insert each n he corresponding number he slot and that the lock latch on the top of the carrier locks into drive bay The carriers should not be able to be removed from the slots without pressing the lock latch ot labeled OS he carriers containing dummy drives into the remaining slots DATA STORAGE DRIVE Figure 5 Hard Disk Drive Installation C611M C 3 06 CONNECTING THE NVR300 TO PERIPHERAL EQUIPMENT Connections of peripheral equipment to the NVR300 are made on the rear panel of the NVR300 Connections to the NVR300 include the following e Keyboard mouse and monitor e Network equipment for example Ethernet switch DX9200HDDI video storage units optional only units without internal storage e Power cord The followi
15. Computer Name IP Address 172 17 3 254 NetSend Computer Name List Computer Name IP Address OK Cancel Figure 15 NetSend Setting First Page 10 Do the following e Checkmark the NetSend Notify box e Enter in the Computer Name IP Address box the IP address of the computer that will receive the Net Send notifications e Click the Add button The newly added IP address appears as shown in Figure 16 C611M C 3 06 25 Event Notification E Mail Setting NetSend Setting v NetSend Notify Computer Name IP Address fi 72173254 Add NetSend Computer Name List Computer Name IP Address 172 17 3 254 Cancel Figure 16 NetSend Setting Second Page 11 Click the OK button The Event Notification window will close t3 ACSGateway Config mI xi Server Setting Exit EJDXS200HDDI Add Server Edit Server Delete Sarva Add Group Edit Group Delete 4 Figure 17 ACSGateway Config Exit 12 Configuration is complete Click Exit in the upper left 13 To view the status of the external RAID click the RAID Manager icon located on the desktop An Internet Explorer window appears 26 C611M C 3 06 Html Default htm Microsoft Ii Internet Explorer File Edit Favorites Tools Help x P she Favorites E Address C Program Files Raid Manager Utility Html Default htm Go Links To help protect your s
16. Login to Windows XP as Administrator The default password is 2921981 The Windows XP desktop appears C611M C 3 06 69 70 3 Open Windows XP Disk Management as follows a On the Windows XP desktop right click the My Computer icon and then click Manage The Computer Management window appears b In the left pane of the Computer Management window locate the Storage item c Under the Storage item click Disk Management 4 Extend the storage volume Volume D to the unallocated space in the new drive as follows a Right click the storage volume and then click Extend Volume The Extend Volume Wizard dialog box appears b Click the Next button c Inthe Available selection box click the new drive Then click the Add button The new drive is selected and appears in the Selected box d Click the Next button e Confirm selection of the new drive and then click the Finish button NVR300 storage space on the new drive and storage space on the storage volume are on the same volume Volume D and the status is healthy REPLACING A DATA STORAGE HARD DISK DRIVE IN A RAID SYSTEM An NVR300 internal RAID configuration allows for one data storage hard drive failure at a time without the loss of recordings The failed storage drive is field replaceable When a storage drive fails within an internal RAID configuration the management application of the NVR300 allows the following notifications of the failure e f pop up notification i
17. Web pages allow you to operate the NVR300 and links at the top of each Web page remote access only allow you to navigate among the various pages The NVR300 provides the following Web pages and associated links refer to Figure 23 e NVR Playback page which is the VMX300 and client PC default page and only available remotely It is accessed by clicking the NVR Playback link This page is not available locally on the NVR300 e NVR Status page which is the default page for NVR300 local operation and which is accessed by clicking the NVR Status link Use the desktop icon to access this page locally e NVR Setup page which is accessed by clicking the NVR Setup link Use the desktop icon to access this page locally e NVR Config page which is accessed by clicking the NVR Config link Use the desktop icon to access this page locally Table B summarizes the various operations that can be performed using the NVR Playback NVR Status NVR Setup and NVR Config pages Table B NVR300 Pages and Associated Operations availability only NVR300 Page Operations NVR Playback Searching for a recording remote Playback of a recording Saving of a recording in MPEG format to local hard drive or to any shared network resource Snapshot still image of a recording in JPEG format to local hard drive or to any shared network resource Export of a recording in MPEG format to hard drive of NVR300 Deletion of a recording NVR Statust
18. device name PelcoNet 4001 represents the PelcoNet 4001A transmission system The device name PelcoNet 350 represents the PelcoNet 350T transmission system The device name PelcoNet 300 represents the PelcoNet 300T transmission system e fthe device you wish to use as the source of the recording is on the local subnet but does not appear in the drop down box refer to the Troubleshooting section e fthe device you wish to use as the source of the recording does not appear in the drop down box because the device is not on the local subnet you can add the device manually refer to Add device manually below Add device manually To add a device that is not known to the NVR300 because the device is not on the local subnet click the Add button In the Add device manually dialog box that appears enter the IP address of the device and then select the device type PelcoNet 4001 PelcoNet 300 or PelcoNet 350 specifically the PelcoNet 4001A PelcoNet 300 or PelcoNet 3507 The device appears in the Source for recording drop down box Video Encoder From the drop down box select the video compression standard or encoder to be used for the source of the recording e fthe source of the recording is a PelcoNet NET4001A Select MPEG 2 if a high quality recording is needed MPEG 2 provides a higher image quality than MPEG 4 but also requires a higher network data rate and a higher amount of hard disk drive storage Sele
19. nthe list of recordings select the recording whose settings you wish to change 3 Click the Edit button The Edit Recording Setup dialog box appears displaying the settings that were programmed for the recording refer to Figure 29 Edit Recording Setup 192 168 0 29 PelcoNet 4001 Continuous recording 22 menmen ARTT T T 0221026 T Oninedipictire Figure 29 Sample Edit Recording Setup Dialog Box 4 Change the settings as desired refer to Table E in the Programming a New Recording section for configuration guidelines 5 Click the OK button to activate the changes Clicking the Cancel button prevents the changes from being activated The Programmed Recordings dialog box reappears and if applicable displays changes affecting the camera clock icon and the Source Type of Recording and Stream Type parameter settings 42 C611M C 3 06 SCHEDULING A RECORDING NOTE Service level access privileges are required to schedule a recording When programming a new recording or when editing a recording you can schedule a recording on a weekly basis To schedule a recording perform the following 1 Do either of the following you are programming a new recording click the Time button in the Add Recording dialog box you are editing a recording click the Time button in the Edit Recording Setup dialog box A dialog box appears allowing you to schedule a recording
20. 2 Recordings Displays the total number of MPEG 2 recordings Active MPEG 4 Recordings Displays the total number of MPEG 4 recordings For each recording listed in the Active Recordings dialog box you can display the setup parameters that were programmed for the recording To do so double click the desired recording in the Active Recordings dialog box The Display Recording Setup dialog box appears displaying the programmed settings Note the following The Display Recording Setup dialog box allows you only to view the programmed settings you cannot change the settings All fields appear gray Clicking the Time button displays the Display Recording Time dialog box You can view the recording schedule but you cannot change the schedule Click the OK button to close the Display Recording Time dialog box C611M C 3 06 System Upgrade This section provides information about the following e Setting the software license to allow the NVR300 to support additional PelcoNet devices e Adding internal storage Adding storage in a non RAID system applicable to NVR3xx 250 systems only NVR316J 250 and NVR332J 250 A Adding storage in a RAID system maximum of 1 500 GB internal storage e Adding external storage with up to two DX9200HDDI video storage units maximum of 7 000 GB external storage SETTING THE SOFTWARE LICENSE NOTE Service level access privileges are required to set the software license The NVR300 must have
21. 2 digit minute numbered to 59 and ss 2 digit second numbered to 59 The default setting is 23 59 59 5 Click the Search button One or mori page In ad recording s Figure 34 p e recordings based upon the search criteria you entered above are displayed in the recording selection area of the NVR Playback dition for event recording mode one or more recordings resulting from the occurrence of alarm events is provided in the alarm election area rovides a sample list of recordings that resulted from a search based on camera only Video source 1924 58 0 25 Camera 25 Address 192 168 0 25 Event Mpeg4 Time filter None From date 01 Jan 00 From time o 00 00 26 Feb 04 Starttime 5 Encoding 02 26 2004 10 22 54 02 26 2004 10 25 25 00 02 31 02 26 2004 10 25 32 02 26 2004 10 26 22 00 02 50 RECORDING SELECTION AREA Number Alarm time Alarm type Alarm description 02 26 2004 10 25 22 Alarm from device UNIFIED_PICTURE 02 26 2004 10 25 23 Alarm from device VIDEO_ALARM_STATE 02 26 2004 10 26 24 Alarm from device MOTION_ALARM_STATE ALARM RECORDING 02 26 2004 10 26 55 Alarm from device INPUT_PIN_STATE SELECTION AREA Aenne Hewes Figure 34 NVR Playback Page Recording Selection Area and Alarm Recording Selection Area As shown in Figure 34 the recording selection area displays the following information for each recording e Track Displays the sequence number of the recording e
22. 46 The records video locally to a CompactFlash card or a microdrive Note that audio cannot be recorded to the local storage medium of the NET35OT NET350T WITH LOCAL STORAGE NVR300 NETWORK Figure 46 Recording at NET350T and NVR300 When network failure causes a gap in recording at the NVR300 and the network is then restored the missing data at the NVR300 is copied from the uncorrupted recording at the NET350T Consequently the corrupted recording at the NVR300 is seamlessly repaired resulting in a flawless NVR300 recording despite the network failure refer to Figure 47 Note that ADR requires available bandwidth on the network and available processing power on the NVR300 NET350T WITH LOCAL STORAGE n gt oe ee TCP IP NETWORK UNCORRUPTED CONTINUOUS CORRUPTED RECORDING CAUSED RECORDING AT THE NET350T BY NETWORK FAILURE FOOTAGE RECORDED COPY OVER THE NETWORK DURING NETWORK FAILURE TO REPLENISH DATA REPAIRED FLAWLESS RECORDING Figure 47 Automatic Data Replenishment at NVR300 GENERAL DESCRIPTION ADR allows continuous recording of video streams on the NVR300 in case of short to moderate network outages In the event of a network outage the NVR300 automatically recognizes when the network is re established detects which segments of video it is missing from each PelcoNet NET350 and copies any missing video that exists on the NET350 s CompactFlash onto the NV
23. Monitoring of NVR300 operating status NVR Progt Programming of a new recording Editing of a recording Scheduling of a recording Stopping of a recording NVR Configt Setting of user access levels and associated passwords Setting of software license This page is not available locally on the NVR300 It is only available through the VMX300 or a client PC on the network TYou can perform operations provided by the NVR Status NVR Prog and NVR Config pages locally from the NVR300 without interfering with the recording operation or you can use the VMX300 or a client PC on the network to perform the operations remotely There are shortcuts on the desktop for these functions Information about performing each of the operations listed in Table B is provided later in this manual C611M C 3 06 29 30 NVR PLAYBACK LINK SNVR300 PELCO VIDEO TECHNOLOGIES FOR DIGITAL NETWORKS 5 00 00 00 28101221 Get MPEG viewer software Video source Please select a camera Time filter From date 01 00 g From time 0 00 00 To date g To time Starttime Stoptime Duration Alarms Encoding Platine A NVR PLAYBACK PAGE REMOTE AVAILABILITY ONLY NVR STATUS LINK D sJINVESOU NVR Playback NVR Status NVR Setu Active Recordings Source Type of Recording Stream Type Dat
24. Programming a new recording involves setting desired configuration parameters for the recording For a stream that is generated by a PelcoNet device and is to be recorded onto hard disk drive storage of the NVR300 you can specify information such as the following e Video format MPEG 2 or MPEG 4 of the recording e Continuous or event based recording including a predefined weekly time schedule if desired Depending on the device capacity supported by the NVR300 unit up to 16 32 or 64 PelcoNet devices up to 100 Mbps can be programmed as the source of NVR300 recordings Each PelcoNet device can generate two streams therefore you can program two streams per PelcoNet device If the device is a PelcoNet NET4001A you can program an MPEG 2 stream and an MPEG 4 stream If the device is a PelcoNet you can program two MPEG 4 streams If a microphone is connected to the PelcoNet device NET4001A or and audio is enabled for the PelcoNet device the NVR300 records audio when video is recording To program a new recording do the following 1 Open the NVR Setup page by clicking the NVR Setup link As the NVR Setup page opens and displays the Programmed Recordings dialog box the NVR300 searches for all PelcoNet devices on the local subnet The New Remove and Edit buttons at the bottom of the dialog box are not operational and the following message appears at the bottom of the dialog box Scanning
25. USER INTERFACE The NVR300 provides a Web based user interface that can be accessed in the following ways e locally from the NVR300 For additional information refer to the Accessing the NVR300 Locally section e Remotely through the network from the following VMX300 video management system server For additional information refer to the Accessing the NVR300 from the VMX300 section Client PC on the network For additional information refer to the Accessing the NVR300 from a Client PC section Accessing the NVR300 Locally To access the NVR300 user interface locally use the three icons on the NVR300 s desktop as follows e NVRStatus equivalent to the NVR Status link NVPProg equivalent to the NVR Setup link e NVRConfig equivalent to the NVR Config link Either of the following occurs e are required to log in to the NVR300 a dialog box appears allowing you to enter a user name and password Refer to the Logging In to the NVR300 section for log in instructions e fyou are not required to log in to the NVR300 the NVR Status page of the NVR300 appears Note that the NVR Status page loads automatically when Microsoft Internet Explorer is started If however the page does not load click he desktop icon Accessing the NVR300 from the VMX300 Server NOTE To provide interoperability between the VMX300 and the NVR300 set the date time and time zone of the VMX300 to match those of the NVR300 as
26. Volume b Click the Next button c If multiple disks are new choose Spanned and click Next If one disk is new choose Simple and click Next d Select an available drive and click the Add button Repeat for all available drives e Click Next f Specify E for the drive letter and click Next g Format the new volume using NTFS file system an allocation unit size of 32K and select the Perform a Quick Format check box h Click Next i Click the Finish button All newly added drives will have E assigned to them and will be formatted Formatting should take just a few seconds 5 Remove the drive letter from the new volume ight click one of the disks that has the drive letter E assigned to it b Select Delete Volume c Click Yes 6 Extend the storage drive ight click storage drive D elect Extend Volume The Extend Volume Wizard appears ick Next ick Next R S C d Selectan available drive and click the Add button Repeat for all available drives C C ick Finish C611M C 3 06 ADDING EXTERNAL STORAGE WITH DX9200HDDI VIDEO STORAGE UNITS For units with no internal storage only For expanded storage of NVR300 recordings two SCSI ports are provided on the rear panel of NVR300 RAID systems refer to Table A for a list of the applicable models Each SCSI port can connect to a DX9200HDDI video storage unit Each DX9200HDDI unit can contain a maximum storage capacity of 3 500 GB there
27. a valid license to run the operating software The NVR300 is shipped with a preconfigured license that corresponds to your order You can however upgrade your license to support additional PelcoNet devices by purchasing a new license from Pelco You can also reset a license to repair any license related issues that may occur To set the software license do the following 1 Open the NVR Config page by clicking the NVR Config link or clicking the desktop icon The NVR Config page appears Figure 43 shows the License settings dialog box on the NVR Config page The License settings dialog box allows you to set the software license NOTE Figure 43 shows a license setup for a demonstration version of the software your screen will differ depending on the number of devices supported by your NVR300 system License settings License type Demo Version Trial Period ends in 24 days Licensed inputs 8 Currently used inputs 2 Installation Cade 88852009 Activation Code D E Set Figure 43 NVR Config Page License Settings Dialog Box Note the following fields in the License settings dialog box e License type Displays the current configuration of the NVR300 e Licensed inputs Displays the number of devices for which the NVR300 is currently licensed f the NVR300 is licensed for 16 devices the number of licensed inputs is 16 f the NVR300 is licensed for 32 devices the number of licensed inputs is 32 If
28. and Not Initialized in the lower portion of the right pane of the Computer Management window Initialize Disk 2 as follows a Right click Disk 2 and then click Initialize Disk The Initialize Disk dialog box appears In the Disks box Disk 2 is selected Click the OK button to initialize the disk D isk 2 is now labeled as Basic and Online Convert Disk 2 from a basic disk to a dynamic disk as follows ight click Disk 2 ick Convert to Dynamic Disk R C The Convert to Dynamic Disk dialog box appears In the Disks box Disk 2 is selected Click the OK button D isk 2 is converted to a dynamic disk Extend the storage volume Volume D of Disk 1 to the unallocated space in Disk 2 as follows ight click Disk 1 and then click Extend Volume The Extend Volume Wizard dialog box appears ick the Next button In the Available selection box click Disk 2 Then click the Add button Disk 2 is selected and appears in the Selected box 63 d Click the Next button e Confirm selection of Disk 2 and then click the Finish button Both Disk 1 NVR300 internal storage space and Disk 2 DX9200HDDI storage space are on the same volume Volume D and the status is healthy If you wish to add external storage with a second DX9200HDDI video storage section continue with the next section ADDING EXTERNAL STORAGE WITH A SECOND DX9200HDDI VIDEO STORAGE UNIT Adding external storage to an NVR300 wit
29. click the recording you wish to delete in whole or in part If the recording is already selected skip this step and proceed to step 2 2 Right click the selected recording The Replay Delete recording shortcut menu appears refer to Figure 37 3 Click Delete recording The Delete recording dialog box appears containing the start date end date start time and stop time of the recording to be deleted 4 Do either of the following e Todelete the entire recording click the OK button e delete only part of the recording modify the date and time fields as appropriate and then click the OK button A dialog box appears asking you to confirm deletion of the recording 5 Click the OK button to confirm deletion of the recording Clicking the Cancel button prevents deletion of the recording Some residual recording approximately up to two minutes remains in hard disk drive storage and appears in the recording selection area of the NVR Playback page C611M C 3 06 51 52 To select multiple recordings for deletion at one time do the following 1 Inthe recording selection area of the NVR Playback page select the recordings you wish to delete by doing either of the following a Toselect a group of adjacent recordings click the first recording in the group and then hold down the SHIFT key and click the last recording in the group b select nonadjacent recordings click the first recording you wish to delete and
30. disk drive bay to expand the storage to 1500 GB Adding a storage drive in an NVR3xxJ 250 system involves the following steps 1 Adding the storage drive to the hard disk drive bay of the NVR300 2 Using the Windows XP Disk Management tool to format the newly added storage drive 3 Using the Windows XP Disk Management tool to extend the data storage volume Volume D of the NVR300 among multiple disks To perform each of the above steps refer to the sections that follow Step 1 Add storage drive to hard disk drive bay A WARNING Handle the hard disk drive with care Improper handling can easily damage the drive In addition prevent electrostatic discharge ESD damage to the hard disk drive by following ESD precautions Always wear a grounding wrist strap that is connected to an approved grounding source when installing the hard disk drive To add a storage drive in an NVR3xxJ 250 system do the following 1 Power off the NVR300 by doing the following a On the Windows XP taskbar click the Start button and then click Turn Off Computer The Turn off computer dialog box appears b Click the Turn Off button The NVR300 powers off 2 Unlock the NVR300 front door using a supplied key 3 Remove the carrier containing the new storage drive from the antistatic wrapping 4 Insert the carrier containing the new storage drive into slot 1 6 of the hard disk drive bay NOTE When inserting the carrier ensure that the carrier is se
31. following 1 On the Home page click Setup The Setup page appears 2 Click General Settings The General Settings configuration page appears 3 In the Timer server section enter the time zone and IP address of the NVR300 and then click the Set button 4 5 Click Media Recording 6 7 Add a partition and then click the Set button on the Partition Settings page When adding a partition be sure to set the type of recording to Ring Mode Click Setup to return to the Setup page Click Enter partitions settings at the bottom of the page 8 9 10 Click the Start button Click Back to HD Scheduler page at the bottom of the page On the Time Recording page set the NET350T recording schedule and then click the Set button 2 Setupthe recording on the NVR300 refer to the Programming a New Recording section in this manual Be sure to select the Automatic Data Replenishment feature C611M C 3 06 77 Regulatory Notices 78 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation RADIO AND TELEVISION INTERFERENCE This equipment has been tested and found to comply with the limits of a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protect
32. following 1 In the recording selection area of the NVR Playback page right click the recording that you wish to play The Replay Delete recording shortcut menu appears refer to Figure 37 Starttime Stoptime Duration Alarms Encading 03 29 2002 18 05 40 03 30 2002 17 7 00 4n 4enn Mpeg4 2 03 30 2002 13 55 33 03 30 2002 11 p onlay recordin Mpegdi2 03 30 2002 16 57 10 03 30 200211 g 4 2 03 30 2002 17 30 21 03 31 2002 1 1 Mpeg4 2 Delete recording Figure 37 Replay Delete Recording Shortcut Menu 2 Click Replay recording The recording replays DELETING A RECORDING NOTE Service level access privileges are required to delete a recording Deletion of a recording is performed remotely from the NVR Playback page using the VMX300 or client PC You can select an entire recording or part of a recording to be deleted from hard disk drive storage You can also select multiple recordings to be deleted at one time NOTE The NVR300 writes recording files to hard disk drive storage in 180 second increments As a result although you may select an entire recording part of a recording or multiple recordings to be deleted some residual recording approximately up to two minutes remains in hard disk drive storage although the recording was selected for deletion To select an entire recording or part of a recording to be deleted do the following 1 Inthe recording selection area of the NVR Playback page
33. levels and associated passwords must be performed by the system administrator or by other authorized personnel only e Setting the user access level password is optional however doing so prevents unauthorized use of the NVR300 by providing password protection The NVR300 does not provide password protection by default for the user access level but it does for the service access level The default service password is pel2921981co The NVR300 provides user access levels that determine user privileges that is the actions that can be performed by a user when operating the NVR300 Table D provides a list of user access levels and associated privileges Table D User Access Levels and Associated Privileges User Access Level User Access Privileges User Allows partial access to the NVR300 Enables the user to do the following e Search for play save and take snapshots of recordings using the NVR Playback page e Monitor operational status of NVR300 from the NVR Status page Service Allows full access to the NVR300 Enables the user to do the following e Set user access levels and associated passwords using the NVR Config page e Set software license using the NVR Config page e Program new recordings and edit schedule and stop existing recordings using the NVR Setup page e Search for play delete save and take snapshots of recordings using the NVR Playback page e Monitor operational status of NVR300 from the NVR Status page Ser
34. must restart the NVR300 for the changes to take effect Proceed to step 7 Click the OK button The System Properties dialog box appears showing the new computer name and workgroup or domain name of the NVR300 Click the OK button The System Settings Change dialog box appears asking you whether you want to restart the NVR300 Click the Yes button The NVR300 boots During the boot process the NVR300 splash screen appears followed by the recovery boot option screen and the Windows XP boot screens The Windows XP log in screen then appears You can now proceed to the next section to configure TCP IP settings C611M C 3 06 CONFIGURING TCP IP SETTINGS To configure TCP IP settings do the following T 2 7 8 9 Click the NVR300 Platform Admin icon to call up the NVR300 Platform Administrator screen On the NVR300 Platform Administrator screen click the Network Settings button Double click Local Area Connection Click Properties The Local Area Connection Properties dialog box appears In the box listing the items used by the connection double click Internet Protocol TCP IP The Internet Protocol TCP IP Properties dialog box appears The Obtain an IP address automatically and Obtain DNS server address automatically radio buttons are selected by default Do either of the following e f your network supports the capability to obtain an IP address and DNS server address automatically proceed to step 7 e f
35. only yes yesext 100 NVR364 ext only yes yesext 100 Each PelcoNet device can generate two streams The PelcoNet 4001A can generate dual MPEG audio video streams MPEG 2 and MPEG 4 The PelcoNet 350T can generate dual MPEG 4 audio video streams The PelcoNet 300T can generate dua MPEG 4 video streams NOTE The sum of audio video streams generated from PelcoNet devices cannot exceed 40 Mbps The NVR300 s recording rate will be affected during a rebuilding of the RAID array External storage is provided by SCSI connection to up to two DX9200HDDI video storage units C611M C 3 06 FRONT VIEW Figure 2 illustrates the front view of the NVR300 LOCK 2 KEYS SUPPLIED 04 25258 2 525 2525257 525 2525 0 000 252525 gt Ses 25252 aC 000 CEDIO 0000006000 00060600000005050 le POWER LED 0 2CoCOCOC 2 202 v 0 a HDD HARD DISK DRIVE LED e at OOC DOO 0 2 Soc e HANDLE 2 FAN VENTILATION A NVR300 WITH FRONT DOOR CLOSED HARD DISK DRIVE BAY E ICU amp 1 6 POWER BUTTON DUMMY OPERATING SYSTEM 0S DATA STORAGE HARD DISK DRIVES HARD DISK DRIVE MAXIMUM OF SIX B NVR300 WITH FRONT DOOR OPEN Figure 2 Front View of NVR300 As illustrated in Figure 2A note the follow
36. or disabled for the recording You can also view general status information such as the average retention time and the current total data rate of all recordings In addition a graphical display of the system load and the remaining hard disk drive capacity of the NVR300 is provided Additional information about each of the operating status items displayed by the NVR300 is provided below To monitor the operating status of the NVR300 do the following Access the NVR Status page by clicking the NVR Status link or clicking the desktop icon The NVR Status page appears displaying the Active Recordings dialog box Figure 42 provides a sample list of active recordings in the Active Recordings dialog box SNVR300 ED NVR Playback NVR Status NVR Setup _NVR Confi co Stream Type Data Rate ADR Technology Continuous MPEG 4 Encoder1 0 4438 MBit s Sy 192 168 0 26 Camera 26 Event MPEG 4 1 0301 MBitis 192 168 0 26 Camera 26 Event MPEG 2 3 379 MBit s Sx 192 168 0 36 Camera 36 Event MPEG 4 Encoder2 0 4417 MBit s Sx 192 168 0 37 Camera 37 Event MPEG 4 Encoder1 1 2354 MBit s 192 168 0 25 Camera 25 Continuous MPEG 4 0 2498 MBit s 41192 168 0 28 Camera 29 Continuous MPEG 2 0 0 MBit s 12192 168 0 25 Camera 25 Continuous MPEG 2 3 3782 5 21 92 168 0 30 Camera 30 Continuous MPEG 2 0 0 192 168 0 33 Camera 33 Event MPEG 4 Encoder1 0 3042 MBit s 192 168 0 34 Camera 34 Continuous MPEG 4 Encoder
37. out of the carrier Be careful not to bend the retention clips Retain the carrier to hold the new storage drive 5 Remove the new storage drive from the antistatic wrapping 6 Using the carrier that held the failed storage drive insert the new storage drive into the carrier as follows a Orient the drive so that the visible electronics point downward and the connectors point outward b Push the drive into the carrier Ensure that the two retention clips on each side of the carrier latch onto the holes on each side of the drive 7 Insert the carrier containing the new storage drive into the same slot from which the failed storage drive was removed NOTE When inserting the carrier ensure that the carrier is securely seated in the slot and that the lock latch on the top of the carrier locks into the hard disk drive bay The carrier should not be able to be removed from the slot without pressing the lock latch C611M C 3 06 8 Power on the NVR300 by pressing the POWER button on the front panel of the unit The NVR300 boots During the boot process the NVR300 splash screen appears followed by the recovery boot option screen and the Windows XP boot screens The Windows XP log in screen then appears 9 Lock the NVR300 front door Proceed to Step 2 that follows Step 2 Use Windows XP Disk Management to format the replacement storage drive Using Windows XP Disk Management format the replacement storage drive as follows 1 L
38. the NVR300 is licensed for 64 devices up to 40 Mbps the number of licensed inputs is 64 If the NVR300 license has not been activated Demo is displayed Currently used inputs Displays the number of devices currently being used e Installation Code Identifies the specific NVR300 unit The code that appears is automatically generated by the specific NVR300 unit 2 Inthe Activation Code field enter the copyright code e are upgrading the license enter the new copyright code supplied with the new license e fyouare resetting the license enter the copyright code that is labeled on the NVR300 unit 3 Click the Set button to set the copyright code C611M C 3 06 59 4 In the Activation Code field delete the copyright code and then enter the activation code e fyou are upgrading the license enter the new activation code supplied with the new license e fyouare resetting the license enter the activation code that is labeled on the NVR300 unit 5 Click the Set button to set the activation code The License settings dialog box displays the correct license configuration ADDING INTERNAL STORAGE IN A NON RAID SYSTEM NVR3XXJ 250 SYSTEMS ONLY NOTE The data storage volume of the NVR300 is preconfigured as Volume D The NVR300 is field upgradeable If additional storage is required in NVR3xxJ 250 system NVR316J 250 and NVR332J 250 data storage hard disk drive s 250 GB can be added to the hard
39. the Open button The Open dialog box appears 3 Navigate to the location of the MPEG file you wish to play Note that MPEG files appear in any of the following formats mpg mp2 or mp4 where e represents the file name of the recording that was saved The file name contains the start date and start time of the recording The file name also contains a number indicating the order in which the recording was saved The order number begins with 0 For example if the start date and start time of the recording is January 15 2004 at 11 46 40 and the recording is the first saved recording the file name appears as 15_01_2004_11_46_40_0 mpg e fthe recording was saved using the red Recording button the extension of the file name is which represents MPEG 2 or MPEG 4 formatted file NOTE In addition to a file name having a mpg mp2 or mp4 extension the NVR300 also saves an associated file having a ind extension when a recording is saved The ind file is necessary to play the associated mpg mp2 or mp4 file with the MPEG Viewer 4 Click the file you wish to play and then click the Open button The MPEG Viewer application dialog box reappears 5 Click the Play button to being playing the file The file video and if applicable audio begins playing The video appears in the video display section of the dialog box Note the following e Aprogress indicator bar contains a slider that advances as the file pla
40. the network devices Please wait After a 2 3 second delay the New Remove and Edit buttons become operational refer to Figure 26 36 C611M C 3 06 SNVR300 NVR Playback NVR Status NVR Setup NVR Confi Figure 26 NVR Setup Page Programmed Recordings Dialog Box NOTE Figure 26 shows a Programmed Recordings dialog box that is empty that is the dialog box does not display a list of programmed recordings Once recordings are programmed they are listed in the dialog box as discussed later in this procedure 2 Click the New button The Add Recording dialog box appears refer to Figure 27 Add Recording 192 168 0 29 PelcoNet 4001 Alarm are Motor ater Osec 2 Konanie 0 sec 4 Figure 27 Add Recording Dialog Box NOTE ADR is available only for the NET350 with Compact Flash otherwise it is grayed out C611M C 3 06 37 3 Program the configuration parameters Refer to Table E for configuration guidelines Table E Recording Configuration Guidelines Configuration Parameter Configuration Guidelines Recording source Source for recording From the drop down box select the PelcoNet device IP address followed by PelcoNet device name for example 10 104 201 1 PelcoNet 4001 that is to be the source of the recording All PelcoNet devices known to the NVR300 are listed in the drop down box Note the following e
41. the previously specified location 2 Open the NVR Playback page by clicking the NVR Playback link The NVR Playback page appears Note the location of the Recording button and the Select Path button The Recording button displays a red circle and the Select Path button displays an icon of an open folder refer to Figure 38 J2 06 02 07 02 08 poos m oooonooo00 0c00 33 SELECT PATH BUTTON RECORDING BUTTON Figure 38 NVR Playback Controls Used to Save a Recording 3 If you wish to specify a location to which the recording should be saved continue with steps and 3b that follow otherwise omit those steps and proceed to step 4 a Click the Select Path button The Path for saving b Navigate to the locat NOTE When specifying a locati MPEG JPEG fi on to which th es dialog box appears ion to which you wish to save the recording and then click the Save button e recording is to be saved do not enter a file name The NVR300 automatically assigns a file name and saves the file in MPEG format with the mpg extension The Path for saving MPEG JPEG fi es dialog box closes C611M C 3 06 NOTE Once a location is specified all recordings you wish to save are saved to that location as MPEG files You do not need to specify that location each time you save a recording In addition any snapshots that are taken will also be saved to that locatio
42. then hold down the CTRL key and click each additional recording you wish to delete A dialog box appears asking you to confirm deletion of the recordings 2 Click the OK button to delete the recordings Clicking the Cancel button prevents the recordings from being deleted Some residual recording approximately up to two minutes remains in hard disk drive storage for each recording that was selected for deletion and is listed in the recording selection area of the NVR Playback page SAVING A RECORDIN G While a recording is playing you can save the entire recording or one or more parts of the recording as an MPEG formatted file The file can be saved to the hard drive of the unit on which you are playing the recording that is to the hard drive of the VMX300 or client PC or can be saved remotely to any shared drive or folder on the network To save a recording in its entirety or only part of a recording do the following 1 Determine the location to which you wish to save the recording Note the following e fyou have not previously saved a recording or a snapshot to a specified location the NVR300 automatically saves the recording on the CA drive of the unit on which you are playing the recording unless you specify a different location to which the recording should be saved e fyouhave previously saved a recording or a snapshot to a specified location the NVR300 automatically saves the recording currently being played to
43. to power off the do the following 1 Onthe Windows XP taskbar click the Start button and then click Turn Off Computer The Turn off computer dialog box appears 2 Click the Turn Off button The NVR300 powers off NETWORK SETTINGS CONFIGURATION Configuration of network settings for the NVR300 involves the following tasks e Identifying the NVR300 on the network e Configuring TCP IP settings In order to perform the above tasks you must know the following e Unique computer name to be assigned to the NVR300 e Unique IP address of the NVR300 if the IP address is not to be assigned automatically e Subnet mask address e Default gateway address if applicable e Workgroup name if the NVR300 is to be part of a workgroup e Domain name if the NVR300 is to be part of a domain in addition to the associated user name and password that allow you to assign the NVR300 to a domain e Preferred DNS and alternate DNS server addresses if applicable To obtain the above information contact your network administrator After you have obtained the information you can set up the NVR300 on the network For detailed instructions to set up the NVR300 on the network refer to the sections that follow C611M C 3 06 19 20 IDENTIFYING THE NVR300 ON THE NETWORK To identify the NVR300 on the network do the following 1 2 Log in to Windows XP as a user by clicking the NVR300 icon Click the NVR300 Platform Admin i
44. wish to stop e To stop multiple recordings at one time do either of the following Toselect a group of adjacent recordings click the first recording in the group and then hold down the SHIFT key and click the last recording in the group select nonadjacent recordings click the first recording you wish to stop and then hold down the CTRL key and click each additional recording you wish to stop 3 Click the Remove button As requested one or multiple recordings stop and are removed from the list in the Programmed Recordings dialog box C611M C 3 06 SEARCHING FOR A RECORDING Searching for a recording is performed from the NVR Playback page remotely using the VMX300 or a client PC You can search for a recording based on camera only or based on camera and a specific time period To search for a recording do the following 1 Open the NVR Playback page by clicking the NVR Playback link The NVR Playback page appears Figure 32 shows the recording search area of the NVR Playback page The recording search area is located in the upper right hand corner of the NVR Playback page Starttime Stoptime Duration Alarms Encoding 03 29 2002 18 05 40 03 30 2002 177 0 4n4n c Mpeg4 2 03 30 2002 13 55 33 03 30 2002 11 Replay recording Mpeg4 2 03 30 2002 16 57 10 03 30 2002 1 Mpeg4 2 03 30 2002 17 30 21 03 31 2002 1 Mpeg4 2 Delete recording Figure 32 NVR Playback Page Recording Search Area 2 From the Vide
45. your network does not support this capability click the Use the following IP address radio button and then do the following a Enterthe IP address of the NVR300 b Enterthe subnet mask address c lf applicable enter the default gateway address d Inthe Use the following DNS server addresses box enter the preferred and alternate DNS server addresses if applicable otherwise skip this step and proceed to step 7 ce Click the OK button The Local Area Connection Properties dialog box appears Click the OK button Close the Network Connections window by clicking the X in the upper right corner of the window CONFIGURING E MAIL ALERT FOR AN INTERNAL RAID NVR300 NOTE The following information applies to NVR300 internal RAID models only and not to non RAID models If a hard disk drive fails or a communication error occurs within an internal RAID configuration the NVR300 has three types of notification to alert you of the failure or problem 1 2 C611M C 3 06 If an e mail server is configured an e mail containing a text message describing the error is sent to the designated e mail address A pop up message box indicating the error appears on the monitor connected locally to the NVR300 Errors and notifications are recorded to a log file The log file is available for viewing when needed The log file can be accessed by clicking the Watchdog Email Setup button on the NVR300 Platform Administrator screen Fill in the M
46. 2 1 1495 MBit s Figure 42 NVR Status Page Sample Active Recordings Dialog Box The Active Recordings dialog box provides the following information for each programmed recording Source Displays a recording status icon and identifies the PelcoNet device that is the source of the recording recording status icon can be either of the following C611M C 3 06 57 58 e Camera icon Indicates that the recording is active that is the NVR300 is currently recording a stream generated by the PelcoNet device e Clock icon Indicates that the recording has been scheduled but is not currently active When the recording becomes active the clock icon changes to a camera icon NOTE If an X appears rather than a camera icon or clock icon the NVR300 cannot record for that particular recording source Refer to the Troubleshooting section for information unit name of the PelcoNet device is displayed followed by the camera name A slash separates the unit name from the camera name NOTE If the PelcoNet device was not assigned a unit name the IP address of the PelcoNet device is automatically displayed as the source name If the PelcoNet device was not assigned a camera name a camera name is not displayed Type of Recording Displays the recording mode continuous or event Stream Type Displays the video format of the recording MPEG 2 or MPEG 4 Data Rate Displays the data rate of the recording in mega
47. 3 x mmm vj 2004 Figure 33 Calendar Dialog Box 1 Enter a month into the calendar by selecting the desired month from the drop down box 2 Enter a year into the calendar by clicking the up or down arrow button and selecting the desired year 3 Enter a day into the calendar by clicking the desired day on the calendar The desired day is highlighted red The dialog box closes and the desired date appears in the From date entry box C611M C 3 06 45 b Inthe mm c From The C 1 2 3 The di d Inthe mm From time text entry box enter the desired time in hh mm ss military time format hh 2 digit hour numbered to 23 2 digit minute numbered to 59 and ss 2 digit second numbered to 59 The default setting is 00 00 00 he To date entry box click the arrows button lt gt to enter a date The default setting is the current date of the NVR300 alendar dialog box appears refer to Figure 33 Enter a month into the calendar by selecting the desired month from the drop down box Enter a year into the calendar by clicking the up or down arrow button and selecting the desired year Enter a day into the calendar by clicking the desired day on the calendar The desired day is highlighted red alog box closes and the desired date appears in the To date entry box To time text entry box enter the desired time in hh mm ss military time format hh 2 digit hour numbered to 23
48. INSTALLATION OPERATION NVR300 Network Video Recorder C611M C 3 06 Contents Important Safety Instt etlefls ique ar vu dn ad Yu Death Re qi RR 7 Product OVBIVIBW ete pe kx jee ms OSR n pepe Ua Eee ester 8 IJeSCrIDHORI essor hee capes Meier 8 Sample Application euer Dee aede 9 nl aM rcc THREE 10 ned dd 11 hd P r 12 Installation Deer pO Eque nea 13 TET 13 Hardwarenstallator 14 Mounting the ud abs ede tis 14 Installing Hard Disk Drives De oT di re RR 16 Connecting the NVR300 to Peripheral Equipment 17 Powering Onthe NMR3DOL coiere er erre EI PEU E pre ela 19 Powering Off the 300 19 Network Settings Configuration 0 0 0 0 sss I e e e e re 19 Identifying the NVR300 on the Network 20 TC
49. P IP Setting S ae ca rho e eet ce be SP dte Sad ves rediit ua deed 21 Configuring E Mail Alert for an Internal RAID NVR300 21 Configuring Alerts for an External RAID NVR300 22 29 User Interface OVEIVIEW tes pe ctu p ee Ree ees inae en le ex ets 29 Start Up Tasks 0 00000 sse e e he e e nh e hare 32 Accessing the NVR300 User Interface 32 Setting User Access Levels and Associated Passwords 33 Logging the NMRODUL e Les eue Saye ERE eL EE BR LL es 35 Operatiorial TASKS 2 nece eres eth beber ee br dud 36 Programming a New Recording 4 23535 2e no Rech QD SEED don ii 36 as se Aux ND EN Ote A NE eden 42 Sehed ling a ctt BR v baa gb qud ARR 43 dam feed e NER ara aula Ow bad ap 44 Searching foi a Recording ass ches 45 Playing Bebtordifig
50. R300 HDD array Since ADR relies on the network environment and the optional CompactFlash storage device at the NET350 ADR is subject to the limitations of both 76 C611M C 3 06 LOCAL STORAGE ADR can only copy video that exists on the CompactFlash storage device card or IBM Microdrive Pelco recommends setting the NET350 to use the Ringbuffer FIFO storage method so it continually overwrites existing video The storage loop has to be longer than the duration of the longest network outage to be protected against Note that several settings affect the storage duration so consult your local Pelco representative for storage estimation and the required size of the storage device SERIAL REPLENISHMENT Once network connection is re established the NVR300 requests video from all NET350 recording streams that were interrupted So as not to overload either the network or the HDD storage array within the NVR300 the NVR replenishes from NET350 at a time The NVR replenishes at the same speed as the original recording that is a five minute video clip takes roughly five minutes to replenish The sequence of replenish ment might appear random as it depends on when the NVR re establishes communication with the individual NET350s While there is little effect for individual outages the serial nature of the replenishment must be taken into account for larger failures such as network switches Example An eight port network switch fails for fiv
51. RD DISK DRIVES The NVR300 is designed to be a robust network storage device for security surveillance applications If however a hard disk drive fails you can replace it with a new drive e In NVR316 500 and NVR332 500 systems non RAID the data storage hard disk drive is field replaceable All recordings on the failed storage drive are lost e NVR300 internal RAID configuration a failed storage drive is field replaceable An internal RAID configuration allows for one data storage hard drive failure at a time without the loss of recordings The following sections provide information about replacing a failed storage drive in an NVR316 500 or NVR332 500 system non RAID and in an NVR300 RAID system C611M C 3 06 67 REPLACING A DATA STORAGE HARD DISK DRIVE IN A NON RAID SYSTEM NVR3xx 500 SYSTEMS ONLY In NVR316 500 and NVR332 500 systems non RAID the data storage hard disk drive is field replaceable If the storage drive fails you can replace it with a new drive NOTE All recordings on the failed storage drive are lost Replacing a failed storage drive in an NVR3XX 500 GB system involves the following steps 1 Replacing the failed storage drive with the new storage drive in the hard disk drive bay of the NVR300 2 Using the Windows XP Disk Management tool to extend the data storage volume Volume D of the NVR300 among multiple disks NOTE The data storage volume of the NVR300 is preconfigured as Volume D
52. SER AGUA PY Pr RR 35 NVR Setup Page Programmed Recordings Dialog 37 Add Recording Dialog BOX cereis Eds 37 Sample List of Recordings in Programmed Recordings Dialog 41 Sample Edit Recording Setup Dialog 42 Set Recording Time Dialog Box 43 Scheduled RecordingEXample u a a e utet eC pe etc bebes setae edo bee nae 44 NVR Playback Page Recording Search 45 Calendar Dialog 54544 be bebe eerie ide d E 45 NVR Playback Page Recording Selection Area and Alarm Recording Selection 46 NVit Playback Pages 225 aod eid Duden eie de tbe acid dex 48 NVR300 Playback Page Playback Control 49 Replay Delete Recording Shortcut 51 NVR Playback Controls Used to Save a Recording
53. Starttime Displays the date and time the recording began 46 The date is displayed in mm dd yyyy format mm 2 digit month dd 2 digit day and yyyy 4 digit year The time is displayed in hh mm ss military time format hh 2 digit hour numbered to 23 mm 2 digit minute numbered to 59 and ss 2 digit second numbered to 59 C611M C 3 06 e Stoptime Displays the date and time the recording ended The date is displayed in mm dd yyyy format mm 2 digit month dd 2 digit day and yyyy 4 digit year time is displayed in hh mm ss military time format hh 2 digit hour numbered to 23 mm 2 digit minute numbered to 59 and ss 2 digit second numbered to 59 NOTE For the current track the stoptime advances as the recording continues e Duration Displays the length in time of the recording in hh mm ss format hh 2 digit hour mm 2 digit minute and ss 2 digit second NOTE For the current track the time duration advances as the recording continues e Alarms Applicable only to event recording mode not applicable to continuous recording mode Displays a red alarm icon to indicate that one or more alarm events occurred during the recording e Encoding LDisplays the video compression standard used for the recording Fora PelcoNet 4001A Mpeg2 or Mpeg4 is displayed For a PelcoNet 3007 3507 Mpeg4 1 encoder 1 or Mpeg4 2 encoder 2 is displayed Note that the MPEG 2 list of record
54. Step 1 Recover the System Drive Using the Recovery Boot Option 66 step 2 Perform Miscellaneous Tasks ree E pP xh 67 Replacing Data Storage Hard Disk 67 Replacing a Data Storage Hard Disk Drive in a Non RAID System NVR3xx 500 Systems Only 68 Replacing a Data Storage Hard Disk Drive in a RAID System 70 Toubleshooting ML Rat EE 72 C611M C 3 06 3 Troubleshooting Guid lmess E Decet Ee e cese iin ue pil ew itp Dedi arcs 72 Eror Messages us IRE IP PR 74 SpacIfICatiOris DINE Ves 75 Appendix Automatic Data Replenishment ADR 76 ADR Overview e e e hh e e hh ens 76 Generali eSCHDEIGIV ected Dp pacco qe decipere eir ebd 76 RET 71 Serial REplenishMeNt 5 ee du eb RP baa e debi dd raus anders 71 Network Considerations auld thew Riera
55. a Rate ADR Technology 30 Days 0 Hours 0 Minutes Average Retention Time Remaining HDD Capacity Total HDD Size 462 633 GByte Current Data Rate 0 0 MBit s Active MPEG 2 Recordings 0 Active MPEG 4 Recordings 0 B NVR STATUS PAGE REMOTE AVAILABILITY ONLY Figure 23 Part 1 of 2 NVR300 Web Pages and Associated Links C611M C 3 06 C611M C 3 06 NVR SETUP LINK SNVR300 pe of Recording Stream Type New Remove Edit C NVR SETUP PAGE REMOTE AVAILABILITY ONLY NVR CONFIG LINK SNVR300 NVR Playback NVR Status NVR Setup NVR Config Password settings Login user name Password Password confirm No user password set Set License settings License type Demo Version Trial Period ends in 26 days Licensed inputs 8 Currently used inputs 0 Installation Code B85852009 Activation Code D NVR CONFIG PAGE REMOTE AVAILABILITY ONLY Figure 23 Part 2 of 2 NVR300 Web Pages and Associated Links 31 START UP TASKS To operate the NVR300 start up tasks include the following e Accessing the NVR300 user interface e Setting user access levels and associated passwords performed by the system administrator or other qualified personnel only e logging in to the NVR300 required only if user access levels and associated passwords have been set Information about each of the start up tasks follows ACCESSING THE NVR300
56. a streams generated by the PelcoNet NET4001A NET350T and transmission systems indexes the data streams and then records the streams onto hard disk drives HDDs Features of the NVR300 include the following e Video recording of MPEG 2 and MPEG 4 data streams at 48 Mbps for internal storage and 100 Mbps for external storage NOTE The NVR3005 recording rate will be affected during a rebuilding of the RAID array e Duplex operation simultaneous recording on the NVR300 and remote playback on the VMX300 video management system or client PC on he network e Continuous and event based recording e High speed embedded 501 database that stores data streams allowing full featured search capabilities search based on camera time and date e Internal storage of up to 1 500 gigabytes GB internal RAID Redundant Array of Independent Disks Level 5 storage from 250 GB to 1 500 GB or non RAID 250 GB to 1 250 GB e Expandable storage with up to two DX9200HDDI video storage units allowing up to 7 000 GB of external storage RAID Level 5 storage is expandable only for models with no internal storage e Patented Automatic Data Replenishment ADR technology that ensures recording from the PelcoNET NET350T despite network failures detailed information about ADR is provided in the Appendix e Digital certification by watermarking which inserts an artificial electronic signature into a video picture to prove authenticity waterma
57. ail To address for example JDoe Company com Fill in the Mail Server for example 192 162 0 11 File in the Mail From address for example NVR300QPelco NVR300one 21 CONFIGURING ALERTS FOR AN EXTERNAL RAID NVR300 NOTE The following information applies to external NVR300 RAID models only and not to non RAID models If a hard disk drive fails or a communication error occurs within an external RAID configuration the NVR300 allows three types of default notification to alert you of the failure or problem e RAID Manager Messages These appear on the RAID Manager web page access this page using the RAID Manager icon located on the desktop in case of failure of one or more storage components These messages contain the error details They cannot be controlled that is they activate automatically e E Mail Notifications An e mail server must be available and configured properly for this to work Alert messages will be sent to an e mail address defined on the Email Setting tab in the RAID Manager Gateway Config menu Net Send Event Notifications These appear on the view station screen in case of failure of one or more storage components These messages also contain the error details However they can be controlled from the Event Notification window Do the following to configure the RAID Manager software 1 Right click the blue red and green flag icon in the task bar A menu appears Remove from Windows Startup Fig
58. arranty If you are located outside the continental U S Alaska Hawaii or Puerto Rico and are instructed to return goods to the USA you may do one of the following If the goods are to be sent by a COURIER SERVICE send the goods to Pelco 3500 Pelco Way Clovis CA 93612 5699 USA Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products Pelco s liability for any claim whether based on breach of contract negligence infringement of any rights of any party or product liability relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products In no event will Pelco be liable for any special incidental or consequential damages including loss of use loss of profit and claims of third parties however caused whether by the negligence of Pelco or otherwise If the goods are to be sent by a FREIGHT FORWARDER send the goods to Pelco c o Expeditors 473 Eccles Avenue South San Francisco CA 94080 USA Phone 650 737 1700 The above warranty provides the Dealer with specific legal rights The Dealer may also have Fax 650 737 0933 additional rights which are subject to variation from state to state Green materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002 95 EC This equipment contains electrical or electronic components that mu
59. bar e You move the slider forward or backward within a recording track lavender recording bar can move the slider forward or backward from one recording track to another To move the yellow slider in the video bar do the following 1 Determine the time position within the lavender recording bar that represents the recording you wish to play If necessary adjust the time slice to locate the desired recording bar 2 Move the slider by doing either of the following Within the lavender recording bar that represents the recording you wish to play click the desired time position The slider moves to the desired time position Place your cursor on the slider click the mouse and while holding down the mouse drag the slider to the desired time position Then release the mouse Playback of the recording begins at the desired time position C611M C 3 06 REPLAYING A RECORDING While a recording is playing you can replay the recording from the start time in the following ways e By using the appropriate playback controls on the NVR Playback page For detailed information about playback controls refer to the Controlling Playback of a Recording section for detailed information e By using the Replay recording command For detailed information refer to the Using the Replay Recording Command section that follows Using the Replay Recording Command To replay a recording using the Replay recording command do the
60. be consumed with very few streams The use of a 1000 Mbps backbone allows for uninterrupted video audio transmission at up to 100 Mbps C611M C 3 06 MODELS The NVR300 comprises a series of network video recorders based on the maximum number of supported PelcoNet devices 16 32 or 64 The network video recorders also vary based on the amount of internal storage space the hard disk drive configuration and the capability to connect to external storage units Table A provides a list of NVR300 models In the model number a J designates a non RAID system while an designates an internal RAID system An external RAID system has no letter The digits after the hyphen in the model number show the model s storage capacity in gigabytes Table A NVR300 Models of Hard Drives o SE E 2 ev pi E 22 2 Model E 21 amp NVR316J 250 1 no no 48 NVR316J 500 2 no no 48 NVR316J 750 3 no no 48 NVR316J 1000 4 no no 48 NVR316J 1250 5 no no 48 NVR332J 250 1 no no 48 NVR332J 500 2 no no 48 NVR332J 750 3 no no 48 NVR332J 1000 4 no no 48 NVR332J 1250 5 no no 48 NVR316R 750 3 no yes 48 NVR316R 1000 4 no yes 48 NVR316R 1250 5 no yes 48 NVR316R 1500 6 no yes 48 NVR332R 750 3 no yes 48 NVR332R 1000 4 no yes 48 NVR332R 1250 5 no yes 48 NVR332R 1500 6 no yes 48 NVR316 ext only yes yesext 100 NVR332 ext
61. ber indicating the order in which the snapshot was taken The order number begins with 0 For example if the start date and start time of the recording is January 15 2004 at 11 46 40 and is the first snapshot the file name appears as 15 01 2004 11 46 40 To view a snapshot refer to the section that follows Viewing a Snapshot To view a snapshot that is formatted as a JPEG file jpg extension do the following 1 2 Open Windows Explorer Navigate to the location of the JPEG file you wish to view Double click the JPEG file The JPEG file containing the snapshot opens C611M C 3 06 USING THE MPEG VIEWER TO PLAY MPEG FILES To play recorded video and also audio if applicable that was saved as an MPEG file as a result of saving a recording use the MPEG Viewer software For information about saving a recording refer to the Saving a Recording section The MPEG Viewer software is an executable application file named MPEGViewer exe that can be opened from the NVR300 or can be down loaded from the NVR300 to any shared drive on the network The MPEG Viewer software can also be opened from the NVR300 Resource CD or downloaded from the Pelco Web site at the following address http www pelco com software downloads pelconet aspx For instructions on how to open the MPEG Viewer software to download the MPEG Viewer software from the NVR300 and to play an MPEG file refer to the sections that follow Opening the MPEG Vi
62. ber of PelcoNet streams being recorded stop the desired recordings refer to Stopping a Recording in the Operation section 2 Review the pop up message and note the port that is in a failed state 3 Unlock the NVR300 front door using a supplied key 4 Locate the numbered slot slot 0 1 2 3 4 5 or 6 that corresponds to the port number with the failed storage drive 5 Remove the failed storage drive from the slot by pressing down on the lock latch of the carrier and then pulling the carrier out of the slot The carrier should slide out of the slot C611M C 3 06 9 Remove the failed storage drive from the carrier as follows a Observe that the drive is held in place by two retention clips on each side of the carrier The two retention clips on each side of the carrier latch onto the holes on each side of the drive b Place the carrier containing the drive on a flat surface C Using a small screwdriver carefully pull the retention clips on one side of the carrier away from the carrier while lifting the drive out of the carrier Be careful not to bend the retention clips Retain the carrier to hold the new storage drive Remove the new storage drive from the antistatic wrapping Using the carrier that held the failed storage drive insert the new storage drive into the carrier as follows a Orient the drive so that the visible electronics point downward and the connectors point outward b Push the drive into the carrier Ens
63. bits per second Mbps ADR Technology Displays whether Automatic Data Replenishment ADR is enabled or disabled for the recording On denotes that ADR is enabled Off denotes that ADR is disabled In addition to the above the NVR Status page also provides the following general information System Load Displays the percentage of the load on the storage resources of the NVR300 The value is a measure of the amount of write read delete operations that the hard disk drive system is performing It is recommended that you keep the system load below 7090 Average Retention Time Displays the average amount of time remaining before the NVR300 begins overwriting the oldest recordings Remaining HDD Capacity Displays the amount of free hard disk drive HDD storage space currently available on the NVR300 The remaining HDD capacity is also graphically displayed as a horizontal bar Green denotes free disk space red denotes used disk space The free disk space is also displayed as a percentage of the total disk space NOTE Once the remaining HDD capacity reaches 12 596 the NVR300 begins overwriting recordings The oldest recordings are overwritten first The remaining capacity fluctuates at a steady state mean value Total HDD Size Displays the total capacity of the hard disk drive used for storage by the NVR300 Current Data Rate Displays the current total data rate of all recordings listed in the Active Recordings dialog box Active MPEG
64. camera and PelcoNet device are faulty or cable is defective If the camera and PelcoNet device are accessible check BNC cable connections at camera and PelcoNet device and secure as necessary if necessary replace cable If the camera and PelcoNet device are not accessible contact your network administrator Camera is not connected to power source If camera is accessible connect camera to power source If camera is not accessible contact your network administrator An X is displayed steadily in the Programmed Record ing and Active Recording dialog box for a particular recording Network cable connection of NVR300 PelcoNet device or networking equipment for example Ethernet switch is faulty Check network connections If devices are not accessible contact your network administrator No password or incorrect password was entered for the PelcoNet device when pro gramming a recording Stop the recording Program the recording again as a new recording using the correct password An X followed by a camera icon flash interchangeably in the Programmed Recording and Active Recording dialog boxes for a particular recording NVR300 system load is above 7090 Reduce system load by stopping recordings listed on the NVR Setup page or by reducing resolution of the camera streams in the PelcoNet devices as appropriate The network is congested Contact your network administrator W
65. ch you are viewing the video that is to the hard drive of the VMX300 or client PC or can be saved remotely to any shared drive or folder on the network To take a snapshot of a recording do the following 1 Determine the location to which you wish to save the snapshot Note the following e fyou have not previously saved a snapshot or a recording to a specified location the NVR300 automatically saves the snapshot locally on the C drive of the unit on which you are viewing the video unless you specify a different location to which the snapshot should be saved e have previously saved a snapshot or a recording to a specified location the NVR300 automatically saves the snapshot to the previously specified location 2 Open the NVR Playback page by clicking the NVR Playback link The NVR Playback page appears Note the location of the Snapshot button and the Select Path button The Snapshot button displays an icon of a camera and the Select Path button displays an icon of an open folder refer to Figure 39 C611M C 3 06 53 54 3 Week 6 Year 2004 02 09 02 10 02 11 02 12 02 13 a amp poos SELECT PATH BUTTON SNAPSHOT BUTTON Figure 39 NVR Playback Controls Used to Take a Snapshot If you wish to specify a location to which the snapshot should be saved continue with steps 3a and 3b that follow otherwise omit those steps and proceed to
66. ckthe Get MPEG viewer software link that appears at the bottom of the page The File Download dialog box appears 3 Click the Save button The Save As dialog box appears 4 Navigate to the location to which you want to save the MPEG Viewer software The MPEGViewer exe file is downloaded to the desired location and the Download complete dialog box appears Note the following e Clicking Open opens the MPEG Viewer application and allows you to play an MPEG file For additional information refer to the Playing an MPEG File section C611M C 3 06 55 e Clicking Open Folder opens the folder to which the MPEGViewer exe file was saved The MPEGViewer exe file is highlighted the folder Double clicking the file opens the MPEG Viewer application and allows you to play an MPEG file For additional information refer to the Playing an MPEG File section e Clicking Close closes the Download complete dialog box Playing an MPEG File To play an MPEG file using the MPEG Viewer do the following 1 Open the MPEG Viewer application refer to the Opening the MPEG Viewer Software and Downloading the MPEG Viewer Software sections for information The MPEG Viewer application dialog box appears refer to Figure 41 fic MPEGViewer PelcoNet PELCO VIDEO TECHNOLOGIES FOR DIGITAL NETWORKS PELCO No file selected 0 00 0 00 200 Open Stop Pause Play Figure 41 MPEG Viewer Application Dialog Box 2 Click
67. con to call up the NVR300 Platform Administrator screen On the NVR300 Platform Administrator screen click the Network Settings button Make the necessary network changes The Computer Name Changes dialog box appears In the Computer name text entry box replace the default name with the desired new name Assign the NVR300 to be a member of a workgroup or a domain To assign the NVR300 to a workgroup do the following a b Click Change on the Computer Name tab eplace the default name WORKGROUP in the Workgroup box with the appropriate name of the workgroup the NVR300 is to join R Click the OK button The Computer Name Changes information dialog box appears with a welcome message indicating the NVR300 has been assigned to the workgroup Click the OK button The Computer Name Changes information dialog box appears stating that you must restart the NVR300 for the changes to take effect Proceed to step 7 To assign the NVR300 to a domain do the following Click the Domain option and then enter the domain name Click the OK button The Domain Username and Password dialog box appears asking you to enter a user name and password Enter the user name and password and then click the OK button The Computer Name Changes information dialog box appears with a welcome message indicating that the NVR300 has been assigned to the domain Click the OK button The Computer Name Changes information dialog box appears stating that you
68. cordings Information about replacing a failed data storage hard disk drive is provided in the Service section C611M C 3 06 T REAR VIEW Figure 3 illustrates the rear view of the NVR300 POWER INPUT 100 240 VAC 10 SCSI PORT 2 0000000 oo OOOOOOOOO00000000008 o000000000 oo0o00000000 E ti USB PORT 2 FOR FUTURE USE COM 1 ETHERNET PORT MONITOR AVAILABLE ON CERTAIN MODELS ONLY Figure 3 Rear View of NVR300 For detailed information about connections to the rear panel of the NVR300 refer to the nstallation section of this manual C611M C 3 06 Installation This section provides information about the tasks necessary to install the NVR300 The tasks are as follows e Inventory of the items that have been supplied with your order e Hardware installation which includes mounting of the NVR300 hard disk drive installation and connection of the NVR300 to peripheral equipment e Network settings configuration which allows you to set up the NVR300 on the network PARTS LIST Check 10 SB mouse 2 for NVR300 front door Rack mounting kit that you have received the following items NVR300 unit includes 1 carrier containing system hard disk drive installed at the factory USA s
69. ct MPEG 4 if hard disk drive storage limitations apply The default setting is MPEG 2 e If the source of the recording is a PelcoNet NET350T or device select MPEG 4 Encoder 1 or MPEG 4 Encoder 2 as appropriate The default setting is MPEG 4 Encoder 1 NOTE The PelcoNet 4001A device supports dual MPEG streams MPEG 2 and MPEG 4 The PelcoNet NET350T and devices support dual MPEG 4 streams encoder 1 and encoder 2 The NET350T and devices do not support MPEG 2 Unit password If the PelcoNet device is password protected enter the service level password of the device Continued on next page C611M C 3 06 Table E Recording Configuration Guidelines Continued Configuration Parameter Configuration Guidelines Recording type Type of recording From the drop down box select one of the following recording modes e Continuous recording Allows the NVR300 to record continuously e Eventrecording Allows the NVR300 to provide recording of only alarm input motion alarm video loss and unified picture events including pre alarm and post alarm time as specified in the event recording section of the dialog box Information about programming the event recording section of the dialog box is provided in the Event recording section of this table The default setting is continuous recording Note the following e you can schedule a continuous
70. ction area can display a list of up to 256 alarm recordings at one time You can navigate among the list of recordings by using the scroll bar If the list of recordings exceeds 256 you can access the next group of recordings by clicking the Alarms next button To access the previous group of recordings click the Alarms back button Note that clicking an alarm recording selects the recording in the alarm recording selection area for playback and also highlights the associated track in the recording selection area The recorded video appears in the video display area If the recording includes audio the audio also plays NOTES e first time you select a recording for playback from a selected camera the message Connecting to NVR Server appears in the lower left hand corner of the NVR Playback page e Watermarking information supported by software version 2 10 of the PelcoNet NET350T and devices is displayed in the video A green W appearing in the video indicates that the recording is authentic that is no tampering no virus corruption and so on A red W appearing in the video indicates that the recording is not authentic The NVR300 allows you to resize the video display area and to control playback of a recording using various controls For additional information refer to the sections that follow 48 C611M C 3 06 Resizing the Video Display Area The video display area displays the video content o
71. curely seated in the slot and that the lock latch on the top of the carrier locks into the hard disk drive bay The carrier should not be able to be removed from the slot without pressing the lock latch 5 Power on the NVR300 by pressing the POWER button on the front panel of the unit The NVR300 boots During the boot process the NVR300 splash screen appears followed by the recovery boot option screen and the Windows XP boot screens The Windows XP log in screen then appears 6 Lock the NVR300 front door Proceed to Step 2 that follows C611M C 3 06 Step 2 Use Windows XP Disk Management to format the newly added storage drive Disk 1 Using Windows XP Disk Management format the newly added storage drive as follows 1 Login to Windows XP as Administrator The default password is 2921981 The Windows XP desktop appears 2 Open Windows XP Disk Management as follows a On the Windows XP desktop right click the My Computer icon and then click Manage The Computer Management window appears b In the left pane of the Computer Management window locate the Storage item c Underthe Storage item click Disk Management The newly added storage drive is Disk 1 3 Convert the new disks to Dynamic a Right click new disk b Select Convert to Dynamic Disk c Select all newly added disks d Click Ok All new disks should read Dynamic 4 Format the newly added storage drive s a Right click the newly added disk and select New
72. defined in the Date and Time Properties dialog box of the NVR300 If the date time and time zone settings of the VMX300 do not match those of the NVR300 problems may occur with the playback of recordings using the VMX300 The NVR300 user interface is integrated into the VMX300 server software If you have been given user access privileges to edit PelcoNet MPEG device drivers on the VMX300 server you can access and operate the NVR300 for a selected PelcoNet device For detailed information about accessing the NVR300 from the VMX300 server refer to the VMX300 E Server Configuration manual After accessing the NVR300 from the VMX300 note the following e lfyouare required to log in to the NVR300 refer to the Logging In to the NVR300 section for log in instructions e fyouare not required to log in to the NVR300 the NVR Playback page of the NVR300 appears Accessing the NVR300 from a Client PC NOTE To provide interoperability between a client PC and the NVR300 set the date time and time zone of the client PC to match those of the NVR300 as defined in the Date and Time Properties dialog box of the NVR300 If the date time and time zone settings of the client PC do not match those of the NVR300 problems may occur with the playback of recordings using the client PC You can access the NVR300 from a client on the network The PC must meet the system requirements listed in Table C 32 C611M C 3 06 Table C Client PC System Require
73. ds press the Enter key twice When the recovery process ends the Recovery menu appears 66 C611M C 3 06 5 Pressthe C key to reboot the NVR300 Proceed to Step 2 that follows STEP 2 PERFORM MISCELLANEOUS TASKS 1 If you are using DX9200HDDI external storage extend the internal storage volume of the NVR300 by adding disk space from the DX9200HDDI To do so refer to the Adding External Storage with DX9200HDDI Video Storage Units section 2 Configure the network settings as appropriate For detailed information refer to Network Settings Configuration in the Installation section 3 Start the NVR300 service as follows a On the Windows XP desktop right click the My Computer icon and then click Manage The Computer Management window appears In the left pane of the Computer Management window locate the Services and Applications item Double click Services and Applications to open the item Under the Services and Applications item click Services A list of services appears in the right pane of the Computer Management window Locate the NVR300 service and then start the service as follows 1 2 3 4 5 Right click NVR300 and then click Properties The NVR300 Properties Local Computer dialog box appears From the Startup type drop down box click Automatic Click the Apply button Under the Service status field click the Start button Click the OK button REPLACING DATA STORAGE HA
74. e column is selected and is shaded blue from 9 00 a m to 10 00 a m for all days of the week e deselect a particular time slot right click the time slot The time slot appears white e To select all time slots for all days of the week click the Select button Figure 31 provides an example of a scheduled recording Set Recording Time Ki g 4 0 00 3 00 5 00 9 00 12 00 15 00 18 00 21 00 24 00 ene ES m Friday j Saturday Sunday Figure 31 Scheduled Recording Example 3 Click the OK button to set the scheduled recording time Clicking Cancel prevents the scheduled recording time from being set The Add Recording dialog box or Edit Recording Setup dialog box reappears 4 Click the OK button The NVR300 records according to the schedule you set in the Set Recording Time or Edit Recording Time dialog box STOPPING A RECORDING NOTE Service level access privileges are required to stop a recording You can stop a single recording or multiple recordings at one time To do so do the following 1 Open the NVR Setup page by clicking the NVR Setup link for remote access Use the desktop icon for local access The NVR Setup page appears displaying the Programmed Recordings dialog box The dialog box contains a list of recordings that have been programmed 2 Inthe list of programmed recordings do either of the following e To stop a single recording click the recording you
75. e minutes due to a power outage This switch has eight NET350s connected with the ADR feature enabled After the network is re established the NVR takes approximately 40 minutes 8 NET350s x 5 minutes to replenish data for all eight NET350s The actual time to replenish might vary by as much as 25 percent due to variances in time of detection actual bandwidth to store the video and other factors NETWORK CONSIDERATIONS The network itself imposes two limitations on the ADR technology e additional bandwidth required to transmit the replenishment stream from the NET350 to the NVR requires that the network link be able to support double the bandwidth of the normally recorded stream that is 1024 kB if the recorded stream is 512 kB e n order to minimize CPU use the NVR300 checks for network outages every five seconds Although the NVR300 replenishes any network outage it detects an outage shorter than five seconds may not be detected and therefore may not be replenished ADR SETUP In order for ADR to occur you must properly set up the NET350T and the NVR300 Proceed as follows 1 Set up the NET350T The following steps provide an overview of the procedure necessary to set up the For detailed information refer to the PelcoNET NET350 Installation Operation manual as necessary a Ensure that the NET350T has a CompactFlash card or compatible microdrive installed b the NET350T user interface do the
76. ecurity Internet Explorer has restricted this File from jur computer Click here For options What s the Risk Information Bar Help Figure 18 Allow Blocked Content 14 Click the ActiveX warning that appears at the top of the window Then select Allow Blocked Content A security message appears Security Warning Allowing active content such as script and ActiveX controls can be useful 1 but active content might also harm your computer Are you sure you want to let this File run active content w E Figure 19 ActiveX Warning 15 Click the Yes button The RAID Manager window appears File Edit View Favorites Tools Help 1 PSI O d SEE Address C Program Files Raid Manager Utility Html index_win htm Links Serial Number Applet started Fer s 85187 Figure 20 RAID Manager First Screen C611M C 3 06 21 16 Double click Root and then double click the server to display attached RAID units as shown E C Program Files Raid Manager Utility Htmlndex win htm Microsoft Internet Explorer Ele Edit View Favorites Tools Help O A A 01 vemm OC SBS Address e C Program Files Raid Manager Utility Html index_win htm 7 Links Ry RAID on Gu ROOT Name Serial Number Dx9200HDDI DX9200HDDI 000001589100209 DX8200HDD 005408910001041
77. eo becomes s are deselected by default hat alarm settings and relay settings have been properly configured on the PelcoNet Pre Alarm time If event recordin occurrence of an alarm event g is enabled select the desired minimum amount of time of recording prior to the Available selecti 1 min 15 min 1 hour 5 hours 15 hours 3 min 25 min 2 hours 6 hours 20 hours 5 min 30 min 3 hours 10 hours 24 hours 10 min 45 min 4 hours 12 hours The default setting is 0 sec You must select a value higher than 0 sec when programming the pre alarm time In addition note the following e NVR300 writes recordings to hard disk drive storage as files in 180 second increments beginning result the an additional one minute Example of an alarm event are saved automatically e The sum of the pre alarm time and the post alarm time see below must be less than the specified retention time ons range from 1 minute to 24 hours and are as follows at the top of each minute for example files begin at 7 15 7 16 7 17 and so on As a pre alarm time will be a minimum of the selected amount of time with possibly up to f pre alarm time is set to 3 min up to 4 minutes of recording prior to the occurrence Continued on next page C611M C 3 06 Table E Recording Configuration Guidelines Continued Configuration Parameter Configuration Guidelines Event recording continued Post Alar
78. ewer Software You can open the MPEG Viewer software application from the NVR Playback page or from the NVR300 Resource CD Opening the MPEG Viewer Software from the NVR Playback Page To open the MPEG Viewer software from the NVR Playback page do the following 1 Open the NVR Playback page by clicking the NVR Playback link The NVR Playback page appears 2 Clickthe Get MPEG viewer software link that appears at the bottom of the page The File Download dialog box appears 3 Click the Open button The MPEG Viewer application file opens You can now play an MPEG file using the MPEG Viewer For instructions on how to play an MPEG file refer to the Playing an MPEG File section Opening the MPEG Viewer Software from the NVR300 Resource CD To open the MPEG Viewer software from the NVR300 Resource CD do the following 1 Locate the MPEGViewer exe file on the CD 2 Double click the file The MPEG Viewer application file opens You can now play an MPEG file using the MPEG Viewer For instructions on how to play an MPEG file refer to the Playing an MPEG File section Downloading the MPEG Viewer Software You can download the MPEG Viewer software from the NVR Playback page or from the Pelco Web site http www pelco com software downloads pelconet aspx To download the MPEG Viewer software from the NVR Playback page do the following 1 Access the NVR Playback page by clicking the NVR Playback link The NVR Playback page appears 2 Cli
79. f the recording that is playing You can resize the video display area by clicking either of the following links above the video display area 528x432 Default setting Resizes the video display area to 528 x 432 pixels small 704x576 Resizes the video display area to 704 x 576 pixels large Controlling Playback of a Recording You can control playback of a recording using the playback control area of the NVR Playback page refer to Figure 36 SLICE BAR Week 6 Year 2004 12 06 02 07 02 08 2 02 10 02 11 poos b TT 0000 0000 58 VIDEO BAR mum RECORDING DATE TIME INDICATOR INDICATOR Figure 36 NVR300 Playback Page Playback Control Area As illustrated in Figure 36 the playback control area of the NVR Playback page includes the following components e Video bar Displays recording tracks that are listed in the recording selection area or alarm recording selection area of the NVR Playback page The recording track that is playing appears in the video bar as a lavender bar with a green border Arecording track that is not playing appears in the video bar as a lavender bar without a green border Analarm recording appears in the video bar as a red strip A yellow slider indicates the progress of a recording as it is playing You can control playback of recordings by moving the yellow slider orward or backward within the video bar refer to the discussi
80. fore a maximum of 7 000 GB of external storage can be added to the NVR300 For detailed information about DX9200HDDI video storage units refer to the DX9200HDDI Series IDE Video Storage Unit Installation Operation manual To add external storage with one DX9200HDDI video storage unit refer to the Adding External Storage with One DX9200HDDI Video Storage Unit section If you wish to add external storage with a second DX9200HDDI video storage unit refer to the Adding External Storage with a Second DX9200HDDI Video Storage Unit section AN WARNING Adding external storage with DX9200HDDI video storage units may degrade the performance of the NVR300 and result in momentary gaps in the current recording ADDING EXTERNAL STORAGE WITH ONE DX9200HDDI VIDEO STORAGE UNIT Adding external storage to an NVR300 with one DX9200HDDI video storage unit involves the following steps 1 Connecting the DX9200HDDI to the NVR300 and powering on the units 2 Using the Windows XP Disk Management tool to extend internal storage volume Volume D of the NVR300 by adding disk space from the DX9200HDDI unit To perform each of the above steps refer to the sections that follow AN WARNING Adding external storage with a DX9200HDDI video storage unit may degrade the performance of the NVR300 and result in momentary gaps in the current recording Step 1 Connect and power on DX9200HDDI and NVR300 units A WARNING The configuration of a DX9200HDDI unit is preprogrammed
81. h use either three or four 8 32 x 0 375 inch Phillips truss head screws for each rail set Leave the screws loose until step 10 4 Repeat step 3 for the other rail set 5 If you are installing the unit into square hole rack Insert 16 cage nuts into the square hole rack Refer to Figure 4 and install them where 10 32 x 0 5 and 10 32 x 0 75 screws are shown 6 Attach one support rail assembly to the equipment rack in the desired location as follows NOTE The support rail assemblies are identical and may be used on either the right or left side of the rack a Position the ear of the front mount rail against the front of the equipment rack Align the top and bottom holes in the ear of the rail with the threaded holes or cage nuts in the rack b Using two 10 32 x 0 5 inch Phillips flat head screws attach the ear of the rail to the front of the rack Insert the screws from the outside of the rack pointing toward the back of the rack c Adjustthe rails to the correct depth of the equipment rack by sliding the rear mount rail to the back of the equipment rack d Position the ear of the rear mount rail against the rear exterior of the equipment rack Align the top and bottom holes in the ear of the rail section with the threaded holes or cage nuts in the equipment rack e Using two 10 32 x 0 75 inch Phillips pan head screws attach the ear of the rail to the rear of the rack Insert the screws from the outside of the rack pointing
82. h a second DX9200HDDI video storage unit involves the following steps 1 Connecting the DX9200HDDI to the NVR300 and powering on the DX9200HDDI 2 Using the Windows XP Disk Management tool to extend the internal storage volume Volume D of the NVR300 by adding disk space from the second DX9200HDDI unit To perform each of the above steps refer to the sections that follow AN WARNING Adding external storage with a DX9200HDDI video storage unit may degrade the performance of the NVR300 and result in momentary gaps in the current recording Step 1 Connect and power on DX9200HDDI A WARNING The configuration of a DX9200HDDI unit is preprogrammed in the factory for RAID 5 or RAID 5 plus hot spare based on the order received Do not attempt to change the configuration of the DX9200HDDI unit Doing so can cause the unit to become inoperable To connect a second DX9200HDDI to the NVR300 and to power on the DX9200HDDI do the following 1 Connect the 68 pin SCSI cable provided with the DX9200HDDI from the SCSI In port of Host A on the DX9200HDDI to the remaining SCSI connector channel B on the rear panel of the NVR300 refer to Figure 45 SCSI CABLE CHANNEL A DX9200HDDI NVR300 STORAGE A CHANNEL B DX9200HDDI STORAGE B
83. h time you log in to the NVR300 NOTE The check box is a toggle and is selected and deselected by clicking the box The check box is selected when a checkmark appears in the box 5 Click the OK button The NVR Playback page of the NVR300 appears if accessing the NVR300 from a VMX300 or client PC The NVR Status page appears if accessing the NVR300 locally You can now begin operation of the NVR300 For information about the user access privileges associated with your user name refer to Table D C611M C 3 06 35 OPERATIONAL TASKS When operating the NVR300 you can perform various tasks The tasks that can be performed depend on the user access privileges that may have been assigned to you by the system administrator refer to Table D for information about user access privileges Operational tasks of the NVR300 include the following e Programming a new recording e Editing a recording e Scheduling a recording e Stopping a recording e Searching for a recording e Playing a recording e Deleting a recording e Saving a recording in MPEG format to the local hard drive or to any shared network resource e Taking a snapshot of a recording JPEG format e Playing MPEG files using the MPEG Viewer software e Monitoring of NVR300 operational status The following sections provide instructions to perform the above tasks PROGRAMMING A NEW RECORDING NOTE Service level access privileges are required to program a new recording
84. he following e Recovering the system drive if the NVR300 operating system NVR300 software is corrupted applicable to NVR300 RAID systems only e Replacing a failed data storage hard disk drive A data storage hard disk drive can be replaced in NVR3xx 500 systems NVR316 500 and NVR332 500 non RAID A data storage hard disk drive can be replaced in an NVR300 RAID system NOTE If license related issues cause a problem refer to Setting the Software License in the System Upgrade section If you require additional assistance contact Product Support at 1 800 289 9100 RECOVERING THE SYSTEM DRIVE If the system drive fails in an NVR300 RAID system because the operating system or the NVR300 software is corrupted the recovery partition on the system drive can be used to recover the drive The system drive is recovered without the loss of recordings Recovery of the system drive involves the following steps 1 Recovering the system drive using the recovery boot option 2 Performing other miscellaneous tasks as required To perform each of the above steps refer to the sections that follow Before performing the steps however contact your system administrator for network settings information for example computer name of the NVR300 name of the workgroup or domain and so on refer to Network Settings Configuration in the Installation section for a complete list of the network information that is required Using the information you m
85. he unit by doing the following a b On the rear panel of the NVR300 set the power supply ON OFF switch to the ON position On the front panel of the NVR300 press the POWER button to power on the unit The NVR300 boots During the boot process the NVR300 splash screen appears followed by the recovery boot option screen and the Windows XP boot screens The Windows XP log in screen then appears Proceed to Step 2 that follows Step 2 Use Windows XP Disk Management to extend storage volume of the NVR300 by adding disk space from the DX9200HDDI Using Windows XP Disk Management extend the storage volume Volume D of the NVR300 by adding disk space from the DX9200HDDI as follows C611M C 3 06 1 Log in to Windows XP as Administrator The default password is 2921981 The Windows XP desktop then appears Open Windows XP Disk Management as follows a b C On the Windows XP desktop right click the My Computer icon and then click Manage The Computer Management window appears In the left pane of the Computer Management window locate the Storage item Under the Storage item click Disk Management From the Action menu of the Computer Management window click Rescan Disks to allow Windows XP to detect the new disk space of the DX9200HDDI The Rescanning Disks message box appears indicating that disk rescan is in progress When the new disk space is detected it appears as Disk 2 and is labeled Unknown
86. hen adding a new recording in the Add Recording dialog box a PelcoNet device on the local subnet does not appear in the Source for recording drop down box PelcoNet device is not powered on is not connected to the network or IP settings are not configured properly Check that PelcoNet device is powered on both ends of network cable are connected and that IP settings are configured properly C611M C 3 06 73 ERROR MESSAGES Table H provides a list of NVR300 error messages Table H NVR300 Error Messages 74 Error Message Possible Cause Suggested Corrective Action SQL Error Request for recordings failed The NVR300 cannot display a list of existing recordings due to an over load condition Reduce system load by stopping recordings listed on the NVR Setup page or by reducing resolution of the camera streams in the PelcoNet devices as appropriate Replay Error Connection to this replay session failed The MPEG ActiveX control cannot set up a video connection to the NVR300 Search for the recording again and then replay the recording If that action fails to correct the problem close the Web browser and then reopen the Web browser The connection was refused by the NVR300 Ensure that you have the correct IP address of the NVR300 to which you are trying to connect Ensure Windows domain settings are properly set to provide connection to the NVR300 Input Error Inc
87. in the factory for RAID 5 or RAID 5 plus hot spare based on the order received Do not attempt to change the configuration of the DX9200HDDI unit Doing so can cause the unit to become inoperable To connect one DX9200HDDI to the NVR300 and to power on the units do the following 1 Connect the 68 pin SCSI cable provided with the DX9200HDDI from the SCSI In port of Host A on the DX9200HDDI to either of the SCSI connectors channel A on the rear panel of the NVR300 refer to Figure 44 SCSI CABLE CHANNEL A DX9200HDDI STORAGE o Ho p B NVR300 Figure 44 NVR300 Connection to One DX9200HDDI Video Storage Unit NOTE As shown in Figure 44 the DX9200HDDI unit has two host channels on the rear panel Host A and Host B Each channel has a SCSI In and a SCSI Out port 2 Connectthe power cord supplied with the DX9200HDDI to the unit and to an uninterruptible power supply UPS If the power cord supplied with the NVR300 is not already connected connect the power cord to the unit and to the UPS 3 Power on the DX9200HDDI by doing the following on the rear panel of the unit Turnon the three power supplies by setting each power supply ON OFF switch to the ON position You can turn on the power supplies in any sequence b Turn on the main power switch to the unit 62 C611M C 3 06 4 If the NVR300 is not already powered on power on t
88. ing e front panel of the unit has a door that can be locked and unlocked using the supplied keys e following LEDs light emitting diodes are provided on the front panel of the NVR300 Power LED Lights green to indicate that power is being applied to the unit hard disk drive LED Flashes yellow when the system hard disk drive is accessed In reference to Figure 2B models NVR316 NVR332 and NVR364 have no hard disk drives HDD The front cover is blank As illustrated in Figure 2B the hard disk drive bay of the NVR300 can be viewed when the front door of the NVR300 is open The hard disk drive bay holds the system drive and the data storage drives e system drive contains the operating system and the NVR300 software System drives should not be used for storage e Data storage drives store the digital streams generated by PelcoNet devices The number of internal data storage drives shipped with the NVR300 depends on the particular NVR300 model refer to the Models section for a list of NVR300 models If additional internal storage is required additional drives can be added The NVR300 can contain a maximum of six internal data storage drives totaling 1 500 GB Information about upgrading the NVR300 with additional internal storage is provided in the System Upgrade section NVR300 hard disk drives are field replaceable NVR300 RAID models allow for a data storage hard disk drive failure without the loss of re
89. ing the order in which the recording is saved The order number begins with 0 For example if the start date and start time of the recording is January 15 2004 at 11 46 40 and the recording is the first saved recording the file name appears as 15 01 2004 11 46 40 e fthe recording is saved using the red Recording button the extension of the file name is mpg which represents an MPEG 2 or MPEG 4 formatted file In addition to saving the recording as an MPEG file the NVR300 also saves an associated index file having a ind extension ind Do not delete the index file The index file is necessary to play the MPEG file using the MPEG Viewer software For detailed information about playing an MPEG file using the MPEG Viewer software refer to the Using the MPEG Viewer to Play MPEG Files section Saving a recording in MPEG format preserves watermarking information supported by software version 2 10 of the PelcoNet NET350T and devices A green W appearing in the video indicates that the recording is authentic that is no tampering no virus corruption and so on A red W appearing in the video indicates that the recording is not authentic TAKING A SNAPSHOT OF A RECORDING While a recording is playing you can take a snapshot still image of video that is playing in the video display area of the NVR Playback page The snapshot is saved as a JPEG formatted file The file can be saved to the hard drive of the unit on whi
90. ings is blue and the MPEG 4 list of recordings is black For each recording listed in the recording selection area that displays a red alarm icon in the Alarms column applicable to event recording mode only the alarm recording selection area provides a detailed list of the alarm recordings that resulted when an alarm was triggered by the occurrence of an event For each recording of an event the alarm recording selection area displays the following information e Number Displays the sequence number of the alarm recording e Alarm time LDisplays the date and start time of the alarm recording The date is displayed in mm dd yyyy format mm 2 digit month dd 2 digit day and yyyy 4 digit year time is displayed in hh mm ss military time format hh 2 digit hour numbered to 23 mm 2 digit minute numbered to 59 and ss 2 digit second numbered to 59 e Alarm type Displays the type of the alarm as Alarm from device to indicate that the alarm was generated from the PelcoNet device e Alarm description Describes the type of the alarm UNIFIED_PICTURE The alarm is based on the occurrence of a unified picture event VIDEO_ALARM_STATE The alarm is based on the occurrence of a video loss event MOTION_ALARM_STATE The alarm is based on the occurrence of a motion alarm event NPUT PIN STATE The alarm is based on the occurrence of an alarm input event The alarm recording selection area can displa
91. ion against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Commissions rules In order to maintain compliance with FCC regulations shielded cables must be used with this equipment Operation with non approved equipment or unshielded cables is likely to result in interference to radio and television reception This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada C611M C 3 06 PRODUCT WARRANTY AND RETURN INFORMATION WARRANTY Pelco will repair or replace without charge any merchandise proved defective in material or workmanship for a period of one year after the date of shipment Exceptions to this warranty are as noted below Five years on FR FT FS Series fiber optic products and TW3000 Series unshielded twisted If a warranty repair is required the Dealer must contact Pelc
92. le only when PelcoNet NET350T device equipped with local storage capability CompactFlash card or microdrive is detected by the NVR300 otherwise the Use Automatic Data Replenishment check box appears gray and cannot be selected e Only video can be recorded onto the local storage medium of the PelcoNet NET350T device audio cannot be recorded e hePelcoNet NET4001A and do not have local recording capability and therefore do not support ADR ADR is deselected by default C611M C 3 06 Continued on next page 39 40 Table E Recording Configuration Guidelines Continued Configuration Parameter Configuration Guidelines Event recording Alarm recording on If event recordin check boxes e Alarm input s Recording is based on the triggering of an external alarm sensor that is con nected to the physical alarm input of the PelcoNet device e Motion al areas in th e Video loss Recording occurs when no signal from the video source usually the camera is received e Unified pi too blurry The alarm even NOTE Ensure device otherwise event recording will not occur on the NVR300 g is selected as the type of recording select one or more of the following alarm event Recording is based on an event in the PelcoNet device which analyzes specific e video image and monitors them for motion cture Recording is based on an alarm that is generated when the vid
93. lug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids such as vases shall be placed on the apparatus WARNING To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture Installation should be done only by qualified service personnel and conform to all local codes Unless the unit is specifically marked as a NEMA Type 3 3R 35 4 4X 6 or 6P enclosure it is designed for indoor use only and it must not be installed where exposed to rain and moisture The socket outlet shall be installed near the equipment a
94. m time If event recording is enabled select the desired minimum amount of time of recording after the occur rence of an alarm event Available selections range from 1 minute to 24 hours and are as follows 1 min 15 min 1 hour 5 hours 15 hours 3 min 25 min 2 hours 6 hours 20 hours 5 min 30 min 3 hours 10 hours 24 hours 10 min 45 min 4 hours 12 hours The default setting is 0 sec You must select a value higher than 0 sec when programming the post alarm time In addition note the following e NVR300 writes recordings to hard disk drive storage as files in 180 second increments beginning at the top of each minute for example files begin at 7 15 7 16 7 17 and so on As a result the pre alarm time will be a minimum of the selected amount of time with possibly up to an additional one minute Example If post alarm time is set to 10 min up to 11 minutes of recording after the occurrence of an alarm event are saved automatically If the alarm event occurs again during the maximum 11 minutes of post alarm time up to 11 additional minutes of recording are saved e The sum ofthe pre alarm time and the post alarm time must be less than the specified retention time Recording scheduler Time If you wish to schedule the recording on a weekly basis click the Time button For detailed information about setting a time schedule refer to the Scheduling a Recording section Clicking the check box functions as a toggle a
95. ments Hardware Processor Intel Pentium 4 2 4 GHz or higher Requirements Memory 1 GB of RAM Graphics card Standard PC graphics card that supports DirectX 9 0 or higher Network Interface Ethernet 10 100 1000 BaseT as needed Sound Card Optiona Software Windows 2000 Windows XP Service Pack 2 which includes Microsoft Virtual Requirements Machine that must be installed on the client PC Microsoft Internet Explorer 6 0 provided on NVR300 Resource CD DirectX 9 0 provided on NVR300 Resource CD MPEG ActiveX latest PelcoNet version which is provided on NVR300 Resource CD or can be downloaded from NVR300 Web server Before beginning the following procedure to access the NVR300 from a client PC contact your system administrator for the IP address of the NVR300 that you will be accessing You must know the IP address to perform the procedure To access the NVR300 from a client PC do the following In the Address bar of Microsoft Internet Explorer enter the IP address of the NVR300 and then click the Go button Either of the following occurs e If you are required to log in to the NVR300 a dialog box appears allowing you to enter a user name and password Refer to the Logging In to the NVR300 section for log in instructions e fyouare not required to log in to the NVR300 the NVR Playback page of the NVR300 appears SETTING USER ACCESS LEVELS AND ASSOCIATED PASSWORDS NOTES e Setting user access
96. n Revised Table B Changed default service password Pelco the Pelco logo Spectra Genex Esprit Camclosure Legacy and System 9760 are registered trademarks of Pelco PelcoNet is a trademark of Pelco Microsoft Windows and DirectX are registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks of Intel Corporation RAlDCore is a trademark of Broadcom Corporation and or its affiliates in the United States and certain other countries Symantec Ghost is a trademark of Symantec Corporation Copyright 2006 Pelco All rights reserved PELLO Worldwide Headquarters 3500 Pelco Way Clovis California 93612 USA USA amp Canada Tel 800 289 9100 Fax 800 289 9150 International Tel 1 559 292 1981 Fax 1 559 348 1120 www pelco com 1509001 United States Canada United Kingdom The Netherlands Singapore Spain Scandinavia France Middle East
97. n as JPEG files 4 Playthe recording you wish to save for instructions on how to play a recording refer to the Playing a Recording section If you wish to save only part of a recording use the appropriate playback controls to move to the time position at which you wish to begin saving the recording 5 Click the Recording button to begin saving the recording The Recording button blinks indicating that the recording is being saved 6 When playback of the entire recording ends or when the recording reaches the time position at which you want to stop saving the recording click the Recording button again Saving of the recording stops 7 If you have saved only part of a recording and wish to save additional parts of the recording perform the following steps for each part of the recording to be saved a Use the appropriate playback controls to move to the time position of the recording you wish to begin saving the recording b Begin saving the recording at the desired time position by clicking the Recording button c Atthe time position you want to stop saving the recording click the Recording button again As stated above an entire recording or part of a recording is saved as a file in MPEG format as follows mp2 or mp4 where e represents the file name of the recording that is saved The file name contains the start date and start time of the recording The file name also contains a number indicat
98. nce applications A dedicated network infrastructure gives IT managers control over the network resources required for normal business activity e NVR300 should be placed on the same local area switched only network as the transmitting PelcoNet devices Although the NVR300 does allow for traversing different networks improper configuration of routers or other devices between a PelcoNet device and the NVR300 may not allow traffic to pass through the network In addition wide area connections are more prone to downtime than local area connections A1000 Mbps Gigabit Ethernet backbone should be used In Ethernet networks the available bandwidth is typically about 40 of the maximum rating Degraded performance to 4096 or even less of the maximum rating can result from items such as the following signaling type link quality collisions causing retransmission of packets and header size Consequently the expected bandwidth in a 100 Mbps Fast Ethernet network is about 40 Mbps therefore in order for the NVR300 to record the maximum rate of 100 Mbps a 1000 Mbps backbone should be used Although the available bandwidth in a 1000 Mbps backbone is about 4096 the 100 Mbps data rate of the NVR300 can still be achieved since 40 of 1000 Mbps is 400 Mbps Because the NET4001A can generate streams at up to 5 Mbps and the NET350T NET30OT can generate streams at up to 1 5 Mbps the 40 Mbps available in traditional 100 Mbps Ethernet networks easily may
99. nd selects or deselects the function The function is selected when a checkmark appears in the check box 4 Click the OK button to start the recording based on the programmed parameters Clicking the Cancel button prevents the recording from starting The recording is listed in the Programmed Recordings dialog box 5 Repeat steps 2 4 above for each additional recording you wish to program Figure 28 provides a sample list of programmed recordings in the Programmed Recordings dialog box For each recording the dialog box displays the name of the video source the type of recording and the stream type Programmed Recordings Type of Recording Stream Type Sn 192 168 0 36 Camera 36 Continuous MPEG 4 Encoder 1 Sn 192 168 0 26 Camera 26 Event MPEG 4 x 192 168 0 26 Camera 26 Event MPEG 2 Sx 192 168 0 36 Camera 36 Event MPEG 4 Encoder 2 Sn 192 168 0 37 Camera 37 Event MPEG 4 Encoder 1 192 168 0 25 Camera 25 Continuous MPEG 4 4192 168 0 29 Camera 29 Continuous MPEG 2 192 168 0 25 Camera 25 Continuous MPEG 2 41192 158 0 30 Camera 30 Continuous MPEG 2 Sn 192 168 0 33 Camera 33 Event MPEG 4 Encoder 1 Sn 192 168 0 34 Camera 34 Continuous MPEG 4 Encoder 2 Figure 28 Sample List of Recordings in Programmed Recordings Dialog Box Note the following about the Source column in the Programmed Recordings dialog box e Either a camera icon or a clock icon precedes the name of the video s
100. nd shall be easily accessible CAUTION These servicing instructions are for use by qualified service personnel only To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type Dispose of used batteries according to the instructions provided by the battery manufacturer Only use replacement parts recommended by Pelco The product and or manual may bear the following marks This symbol indicates that there are important operating and maintenance C611M C 3 06 This symbol indicates that dangerous voltage constituting a risk of electric shock is present within this unit CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN instructions in the literature accompanying this unit Product Overview This section provides an overview of the NVR300 network video recorder software version 3 00 The following information is provided e Description of the functions and features of the NVR300 including a sample application scenario and network architecture considerations e Summary listing of the various NVR300 models Front and rear views of the NVR300 DESCRIPTION The NVR300 network video recorder records video and audio data streams received over Ethernet networks using the TCP IP protocol The NVR300 receives compressed dat
101. ndicate error conditions and suggested actions to correct the error conditions TROUBLESHOOTING GUIDELINES Table G provides a list of NVR300 troubleshooting guidelines 72 Table G NVR300 Troubleshooting Guidelines Problem Possible Cause Suggested Corrective Action Cannot access the NVR300 Web server remotely the NVR300 user interface cannot be displayed Network connection is down Test the network connection to the NVR300 by doing the following At the prompt a DOS window enter the ping command ping address where address is the IP address of the NVR300 unit you wish to access If the network connection is down the ping command fails and the Request timed out message appears To troubleshoot the problem do the following as necessary e Verify that the IP address that was entered is correct e Verify that network settings of the VMX300 or client PC as appropriate have been configured properly e network cables to ensure that they have not become loose or disconnected or that they are not defective Secure or replace network cables as appropriate e Reboot client PC e f the NVR300 is physically accessible do the following Verify that network settings have been configured properly Inspect network cable to ensure that is has not become loose or disconnected or that is it not defective Secure or replace network cable as appropriate For additional help co
102. ng on the interval set by the Zoom Out or Zoom In buttons The default interval setting of the time slice is two hours Q Zoom In Zooms in the time slice from a maximum of three day intervals to a minimum of one minute intervals Q Zoom Out Zooms out the time slice from a minimum of one minute intervals to a maximum of three day intervals 190 Velocity Slider Controls the speed of the playback of the recording The velocity of the playback ranges from 096 to 20096 A value of 10096 provides regular velocity which is the default setting Lower values decelerate the speed higher values accelerate the speed Skip Back Begins playback of the beginning of the previous recording track Rewinds the recording When you release the Rewind button the recording Rewind begins playing again Stops playback of the recording and returns the recording to the beginning of Stop the track b Play Plays the recording EE Pause Temporarily stops playback of the recording To resume playback of the recording click the Pause button again or click the Play button Fast Forward Forwards the recording When you release the Fast Forward button the recording begins playing again M Skip Forward Begins playback of the beginning of the next recording track In addition to the playback controls listed above you can control playback of recordings using the yellow slider in the video
103. ng sections provide connection information Connecting a Keyboard Mouse and Monitor To connect a keyboard mouse and monitor refer to Figure 6 and do the following e Connect the supplied keyboard to a USB port e Connect the supplied mouse to a USB port e Connect a VGA monitor user supplied to the VGA port KEYBOARD MONITOR Figure 6 Keyboard Mouse and Monitor Connections C611M C 3 06 Connecting to the Network To connect the NVR300 to the network refer to Figure 7 and do the following 1 Connect one end of an RJ 45 network cable to the 1000BaseT Ethernet port of the NVR300 2 Connect the other end of the cable to the network typically to an Ethernet switch A HU Jooooooo xc ooo paaaaaogpnaaagauapnaaggaagagadg o000000000000 ETHERNET SWITCH Figure 7 Network Connections Connecting DX9200HDDI Video Storage Units Certain NVR300 Models Only For expanded storage of NVR300 recordings
104. ntact your network administrator NVR300 Web server software is not running Contact your network administrator When attempting to play a recording from the NVR Playback page on a client PC a window appears indicating that MPEG ActiveX must be installed MPEG Active X is not installed on the client PC Install MPEG Active X according to the on screen instructions Note that the MPEG ActiveX software executable file MPEGAx exe is also provided on the NVR300 Resource CD When playing a recording on a client PC video does not display properly for example video distortion OCCUIS Client PC does not meet system requirements Ensure that client meets system requirements as defined in the Accessing the NVR300 from a Client PC section Response time of NVR300 is slow NVR300 system load is above 7090 Reduce system load by stopping recordings listed on the NVR Setup page or by reducing resolution of the camera streams in the PelcoNet devices as appropriate The network is congested Contact your network administrator Continued on next page C611M C 3 06 Table G NVR300 Troubleshooting Guidelines Continued Problem Possible Cause Suggested Corrective Action Video loss condition an X overlaid on a camera appears in the video playback area of the NVR Playback page when attempting to play a recording Coaxial cable connec tions to BNC connector on
105. numbers with a J Monitor port VGA Two Ethernet ports 1000BaseT with fallback options to 10 100BaseT one port is for future use Two ports available Two ports available for external DX9200HDDI video storage units only on external RAID models Intel Pentium 4 3 2 GHz 2 GB of RAM 41 to 104 F 5 to 40 C Maximum 8096 noncondensing 5 35 H x 17 0 W x 23 1 D inches 13 6 x 43 0 x 58 7 cm 5 25 H x 19 0 W x 23 1 D inches 13 3 x 48 26 x 58 7 cm 3 RUs 48 Ib 21 78 kg 75 Appendix Automatic Data Replenishment ADR This appendix provides an overview of the Automatic Data Replenishment technology used by the NVR300 The appendix also provides setup instructions required for ADR functionality ADR OVERVIEW When the NVR300 is connected to the PelcoNet NET350T transmission system equipped with local storage CompactFlash card or a microdrive ADR ensures video recording by the NVR300 despite temporary network failure or NVR300 downtime NOTE ADR currently is supported only when the type of recording programmed for the NVR300 is continuous recording ADR is not supported when the type of recording programmed for the NVR300 is event recording Both the NVR300 and the NET350T are able to detect network status changes that is the NET350T and the NVR300 are able to detect when the network becomes unavailable and then available again Recording occurs independently at both the NET350T and the NVR300 refer to Figure
106. o at 800 289 9100 or 559 292 1981 to obtain a Repair Authorization number and provide the following information 1 Model and serial number 2 Date of shipment number Sales Order number or Pelco invoice number pair transmission products 3 Details of the defect or problem Three years on Genex Series products multiplexers server and keyboard If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above please include a written explanation with the product when returned Three years on Camclosure and fixed camera models except the CC3701H 2 CC3701H 2X CC3751H 2 CC3651H 2X MC3651H 2 and MC3651H 2X camera models which have a five year warranty Three years on PMCL200 300 400 Series LCD monitors Two years on standard motorized or fixed focal length lenses Two years on Legacy CM6700 CM6800 CM9700 Series matrix and DF5 DF8 Series ixed dome products Method of return shipment shall be the same or equal to the method by which the item was received by Pelco RETURNS In order to expedite parts returned to the factory for repair or credit please call the factory at 800 289 9100 or 559 292 1981 to obtain an authorization number CA number if returned for credit and RA number if returned for repair Two years on Spectra Esprit ExSite and PS20 scanners including when used in continuous motion applications
107. o source drop down box select a camera All cameras and associated PelcoNet devices from which the NVR300 stored recordings are listed in the Video source drop down box 3 From the Time filter drop down box do either of the following e fyou want to search for a recording without specifying a time period choose None default setting None allows you to search for a recording from a list of recordings based on the selected camera only e fyou want to search for a recording based on a specific time period for the selected camera click of the following Teday Allows you to search for a recording from a list of recordings from the current day Yesterday Allows you to search for a recording from a list of recordings from the previous day Last seven days Allows you to search for a recording from a list of recordings from the last seven days Last 30 days Allows you to search for a recording from a list of recordings from the last 30 days User defined Allows you to search for a recording from a list of recordings based on particular date and time periods that you define If you select user defined continue with step 4 that follows otherwise omit step 4 and proceed to step 5 4 User defined only Set a date and time as follows a the From date entry box click the arrows button lt gt to enter a date The default setting is 01 Jan 00 The Calendar dialog box appears refer to Figure 3
108. of the right pane of the Computer Management window 3 Initialize Disk 3 as follows a Right click Disk 3 and then click Initialize Disk The Initialize Disk dialog box appears In the Disks box Disk 3 is selected b Click the OK button to initialize the disk Disk 3 is now labeled as Basic and Online 4 Repeat Step 3 for Disk 4 5 Convert Disk 3 and Disk 4 from a basic disk to a dynamic disk as follows a Right click Disk 3 b Click Convert to Dynamic Disk The Convert to Dynamic Disk dialog box appears In the Disks box select Disk 3 and Disk 4 C Click the OK button Disk 3 and Disk 4 are converted to dynamic disk s 6 Extend the storage volume Volume D of Disk 2 to the unallocated space in Disk 3 and Disk 4 as follows a Right click Disk 2 and then click Extend Volume The Extend Volume Wizard dialog box appears on ick the Next button the Available selection box click Disk 3 Then click the Add button 5 C isk 3 is selected and appears in the Selected box x 20 epeat step c for Disk 4 the Next button f Confirm selection of Disk 3 and Disk 4 and then click the Finish button Disk 1 and Disk 2 DX9200HDDI storage space of the first unit and Disk 3 and Disk 4 DX9200HDDI storage space of the second unit are on the same volume Volume D and the status is healthy C611M C 3 06 65 Service This section provides information about t
109. ogin to Windows XP as Administrator The default password is 2921981 The Windows XP desktop appears 2 Open Windows XP Disk Management as follows a On the Windows XP desktop right click the My Computer icon and then click Manage The Computer Management window appears b In the left pane of the Computer Management window locate the Storage item c Under the Storage item click Disk Management 3 Format the new drive as follows a Right click the new drive and then click New Partition The New Partition Wizard dialog box appears b Click the Next button Click Primary or Extended d Specify the drive size which should be all available space Windows assigns a drive letter to the new drive e Click the Next button f Formatthe partition using NTFS and select the Perform a Quick Format check box Click the Finish button The new drive is formatted Proceed to Step 3 that follows Step 3 Use Windows XP Disk Management to extend data storage volume among multiple disks Using Windows XP Disk Management extend the data storage volume Volume D of the NVR300 among multiple disks as follows 1 Convert the new drive from a basic disk to a dynamic disk as follows a Right click the new drive and then click Convert to Dynamic Disk The Convert to Dynamic Disk dialog box appears In the Disks box the new drive is selected b Click the OK button The new drive is converted to a dynamic disk The disk is labeled Dynamic 2
110. on of playback controls below for additional information e Time slice bar Dark blue bar that provides time related information about recording tracks displayed in the video bar The time related information includes day week month and year information as well as time periods ranging in intervals of one minute five minutes two hours one day or three days You can adjust the time slice using the Time Forward Time Back Zoom In and Zoom Out buttons refer to Table F for additional information Adjusting the time slice bar adjusts the display of tracks shown in the video bar e Recording date and time indicators Provide date and time information about the recording that is playing The date is displayed in mm dd yyyy format mm 2 digit month dd 2 digit day and yyyy 4 digit year time is displayed in hh mm ss format hh 2 digit hour mm 2 digit minute and ss 2 digit second e Playback controls Allow you to control playback of a recording for example rewind pause or stop the recording Table F provides a list of the controls C611M C 3 06 49 50 Table F Playback Controls Playback Control Function lt lt gt gt Time Back Time Forward Moves the time slice backward in varying intervals depending on the interval set by the Zoom Out or Zoom In buttons The default interval setting of the time slice is two hours Moves the time slice forward in varying intervals dependi
111. or event recording on a weekly basis by using the recording scheduler feature of the NVR300 Information about programming the recording scheduler section of the dialog box is provided in the Recording scheduler section of this table e NVR300 begins overwriting recordings beginning with the oldest recording files when the remaining hard disk drive capacity reaches 12 596 If the remaining hard disk drive capacity has not yet reached 12 5 the NVR300 begins overwriting recordings when the specified retention time is reached refer to Retention time below 3 Retention time Specify the desired amount of time for the recording to remain stored on the The default setting is 7 days NOTE Regardless of the specified retention time the NVR300 begins overwriting recordings when the remaining hard disk drive capacity reaches 12 596 Use Automatic Data Replenishment When the NVR300 is connected to the PelcoNet NET350T Automatic Data Replenishment ADR ensures complete NVR300 video recordings if the network temporarily fails or if the NVR300 goes down For an overview of ADR and for ADR setup instructions refer to the Appendix Select the Use Automatic Data Replenishment check box to enable ADR Note the following e ADR currently is supported only when the type of recording is continuous recording see above ADR is not supported when the type of recording is event recording e ADRis selectab
112. orrect Date format was entered The NVR300 cannot interpret the date that was entered Reenter the date using the correct format Input required Please select a Video source first A video source was not selected when searching for a recording on the NVR Playback page When searching for a recording select a video source prior to clicking the Search button recordings found When searching for a recording no recordings are found by the NVR300 because the date or time filter settings are not accurate Ensure that date and time filter settings are accurate when searching for a recording C611M C 3 06 Specifications ELECTRICAL VIDEO Input Voltage Power Consumption Operating System Recording Rate Recording Frame Rate Compression Hard Disk Drive Configuration MECHANICAL Connectors DB15 RJ 45 USB 2 0 SCSI Hardware Processor Memory GENERAL Operating Temperature Relative Humidity Desktop Dimensions Rack Mount Dimensions Unit Weight maximum C611M C 3 06 100 240 VAC 10 50 60 Hz autoranging reset feature enabled when power becomes unstable or interrupted 235 W maximum Microsoft Windows XP Professional 10 kbps 48 100 Mbps recording rate will be affected during a rebuilding of the RAID array Up to 30 images per second ips per video stream total of 960 ips for 32 streams MPEG 2 MPEG 4 RAID 5 for model numbers with an R no RAID for model
113. ource icon lndicates that the recording is active that is the NVR300 is currently recording a stream generated by the PelcoNet device Clock icon Indicates that the recording has been scheduled but is not currently active When the recording becomes active the clock icon changes to a camera icon C611M C 3 06 41 NOTE If an Xappears rather than a camera icon or clock icon the NVR300 cannot record from that particular recording source Refer to the Troubleshooting section for information e name of the video source is the unit name of the PelcoNet device followed by the camera name A slash separates the unit name from the camera name NOTE If the PelcoNet device was not assigned a unit name the IP address of the PelcoNet device is automatically displayed as the source name If the PelcoNet device was not assigned a camera name a camera name is not displayed EDITING A RECORDING NOTE Service level access privileges are required to edit a recording You can change edit the configuration parameter settings that were programmed for a recording To change the settings do the following 1 Open the NVR Setup page by clicking the NVR Setup link for remote access Use the desktop icon for local access The NVR Setup page appears displaying the Programmed Recordings dialog box The dialog box contains a list of recordings that have been programmed refer to Figure 28 for a sample list of recordings 2
114. rking information is generated by the PelcoNet NET350T and devices software version 2 10 and is recorded onto the NVR300 e Full integration with the VMX300 video management system e Integrated Web server functionality The user interface to the NVR300 is Web based and can be accessed locally from the NVR300 unit itself or remotely from the VMX300 video management system or from any client PC on the network Information about client PC system requirements is provided later in this manual 8 C611M C 3 06 SAMPLE APPLICATION Figure 1 illustrates a sample scenario of an NVR300 application Integration of the NVR300 user interface with the VMX300 allows the NVR300 to operate as part of an entire system WENN SETS NET350T h Ww NET4001A CLIENT PC VMX CLIENT SERVER Figure 1 Sample NVR300 Application NOTE For information about the NET4001A NET350T NET300T VMX300 and DX9200HDDI devices consult the device specific documentation When properly installed and configured the NVR300 can record up to 48 or 100 Mbps depending on model of audio video streams generated from PelcoNet devices Because of the data rates possible with the NVR300 and the time sensitive aspects of digital video care should be given to proper network design and configuration It is recommended that network setup adhere to the following guidelines e A dedicated network infrastructure should be used for surveilla
115. s refer to Figure 35 SNVRSOO NVR Playback NVR Status NVR Setup NVR Config tes EN 7 zi RECORDING me SEARCH To date sro E 3595 Search AREA eck Startime Stoptime uration Alarms Encoding PelcoNet B AREA PELCO VIDEO TECHNOLOGIES FOR DIGITAL NETWORKS AREA Ga ALARM RECORDING SELECTION AREA Sem PLAYBACK m SNAPSHOT bw over ow Dus papi DISPLAY CONTROL AREA AREA oos om n 00 00 00 58 Get MPEG viewer software Figure 35 NVR Playback Page 2 Using the recording search area of the NVR Playback page search for the recording you wish to play For instructions on how to search for a recording refer to the Searching for a Recording section 3 Do either of the following e From among the list of recordings displayed in the recording selection area click the recording you wish to play Note that if the recording contains alarm recordings denoted by the red alarm icon in the Alarms column clicking the recording selects the recording in the recording selection area for playback and also highlights the first associated alarm recording in the alarm recording selection area e From among the list of recordings displayed in the alarm recording selection area click the alarm recording you wish to play The alarm recording sele
116. s and associated passwords have been set you must access the unit using the service access level NOTE After user names and passwords have been set and you access the Password settings dialog box again the password is always displayed as 8 asterisks for password security although the password can contain up to 19 alphanumeric characters C611M C 3 06 LOGGING IN TO THE NVR300 If you are required to log in to the NVR300 you must enter a user name and password Before performing the procedure below contact your system administrator for user name and password information To log in to the NVR30O do the following 1 Access the NVR300 refer to the Accessing the NVR300 User Interface section for access information A dialog box appears allowing you to enter a user name and password refer to Figure 25 aixi 0 f user area User name I Password Remember my password Figure 25 User Name and Password Dialog Box 2 Inthe User name text entry box enter one of the following user names assigned to you by the system administrator user or service NOTE The user name is case sensitive and must be entered using lowercase letters 3 Inthe Password text entry box enter the password assigned to the user name The password can contain up to 19 alphanumeric characters and is case sensitive 4 desired select the Remember my password check box to avoid the need to reenter your password eac
117. s enabled a pop up message box indicating that a drive has failed appears on the monitor connected to the NVR300 Pop up notification is enabled by default e fane mail server has been configured an e mail containing a text message indicating that a drive has failed is sent to the designated e mail address E mail notification is disabled by default e Failure of a hard disk drive is recorded to the event log file Event log notification is enabled by default For information about configuring pop up audible alarm e mail and event log notification refer to Configure the Script and Configuring Alerts for an External RAID NVR300 in the Installation section WARNING Handle the replacement hard disk drive with care Improper handling can easily damage the drive In addition prevent electrostatic discharge ESD damage to the hard disk drive by following ESD precautions Always wear a grounding wrist strap that is connected to an approved grounding source when installing a hard disk drive WARNING Replacing a failed data storage hard disk drive in an internal RAID configuration may cause a loss of recordings To replace a failed data storage hard disk drive in an internal RAID configuration do the following 1 Reduce the number of PelcoNet streams being recorded so that the current total data rate is reduced to 30 Mbps or less Doing so ensures that the NVR300 records without gaps when the failed hard drive is replaced To reduce the num
118. s have been made to the NVR300 power can be applied to the unit To power on the NVR300 do the following 1 Turn on the attached monitor 2 On the rear panel of the NVR300 set the power supply ON OFF switch to the ON position 3 On the front panel of the NVR300 press the POWER button to power on the unit The NVR300 boots During the boot process the NVR300 splash screen appears followed by the recovery boot option screen and the Windows XP boot screens The Windows XP log in screen then appears NOTES e recovery boot option screen is used to recover the system drive if the operating software or the NVR300 software is corrupted The screen times out after 30 seconds e NVR300 software is a service If the NVR300 is unable to boot correctly the first time the NVR300 system automatically restarts the service If the NVR300 service fails to start again the system initiates a hard reboot If the service fails to start after the hard reboot a message indicating that the NVR300 service failed to start is sent by the Messenger service of Windows XP to client PCs and to VMX300 systems connected to the NVR300 In order to receive the message the Messenger service on the client PCs and on the VMX300 systems must be running default setting is Automatic e To log in to Windows XP as NVR300 click NVR300 The Windows XP desktop then appears POWERING OFF THE NVR300 The NVR300 is designed to run continuously however if you need
119. st be recycled properly to comply with Directive 2002 96 EC of the European Union regarding the disposal of waste electrical and electronic equipment WEEE Contact your local dealer for procedures for recycling this equipment REVISION HISTORY Manual Date Comments C611M 5 04 Original version C611M A 4 05 Changed RC Service to Service Removed all NVR364 models Changed maximum data rate to 40 Mbps and a maximum of 32 data streams Changed the wording of notes regading the data rate during rebuilding of the RAID array Added material to ADR appendix Revised Table A and other parts of the manual to incorporate new model numbering scheme Revised specifications Noted throughout manual that adding external storage with DX9200HDDI is only for units with no internal storage Removed Exporting A Recording section Revised drawings showing the back of the unit Various other changes Removed section on adding internal storage to a RAID system Revised material on configuring an e mail alert Updated format C611M B 7 05 Per ECO 05 11581 modified the nventory Checklist and renamed it Parts List the instructions for rack mounting and Figure 4 to reflect the changes to the Inventory Checklist and rack mounting instructions C611M C 3 06 Removed Administrator password information Revised procedures for identifying NVR300 to network for configuring TCP IP setting and for configuring email alert Removed Configure the Script sectio
120. step 4 a Click the Select Path button The Path for saving MPEG JPEG files dialog box appears b Navigate to the location to which you wish to save the snapshot and then click the Save button NOTE When specifying a location to which the snapshot is to be saved do not enter a file name The NVR300 automatically assigns a file name and saves the file in JPEG format with the jpg extension The Path for saving MPEG JPEG files dialog box closes NOTE Once a location is specified all snapshots are saved to that location as JPEG files You do not need to specify that location each time you take a snapshot In addition any recordings that you save will also be saved to that location as MPEG files 4 Play the recording from which you wish to take a snapshot If necessary use the appropriate playback controls to move to the desired time position of the recording from which you wish to take a snapshot When you view the desired video in the video display area click the Snapshot button The snapshot of the video appears in the snapshot display area of the NVR Playback page refer to Figure 40 for a sample snapshot Figure 40 Sample Snapshot in Snapshot Display Area of NVR Playback Page Note that the snapshot is saved as a JPEG file jpg where is the file name automatically assigned by the NVR300 and jpg is the extension The file name contains the start date and start time of the recording The file name also contains a num
121. storage disk drives 2 dummy drives 6R 15 00 and NVR332R 1500 6 data storage disk drives 1 dummy drive HARDWARE INSTALLATION MOUNTING THE NVR300 The NVR300 can be placed on a flat surface such as a desktop or can be mounted into an equipment rack Information about mounting the NVR300 onto a desktop or into an equipment rack follows Mounting the NVR300 onto a Desktop When mounting the NVR300 onto a desktop ensure that rubber feet are installed on the NVR30O Position the unit to allow for cable and power cord clearance at the rear of the unit Mounting the NVR300 into a Rack The NVR300 mounts into an industry standard 19 inch 48 26 cm equipment rack The NVR300 occupies 3 RUs 5 25 inches or 58 7 of vertical rack space The hardware necessary to mount the NVR300 into a rack is supplied with the NVR300 NOTE Allow 1 RU 1 75 inches or 4 5 cm of space above the NVR300 for air circulation To install the NVR300 into a rack refer to Figure 4 and do the following 1 If chassis mounting brackets are not attached Attach one mounting bracket to each side of the NVR300 Use five 10 32 x 0 25 inch Phillips pan head screws for each bracket Attach the brackets so the tapered ends are positioned toward the rear of the NVR300 2 Remove the rubber feet from the underside of the unit if they are attached 3 Attach one front mount rail to one rear mount rail Make sure the rails are mounted back to back Depending on rack dept
122. tandard power cord 120 VAC European standard power cord 220 VAC USB keyboard U 2 Chassis mounting brackets Screws 10 32 x 0 25 inch Phillips pan head five for each bracket 2 Adjustable support rail sets each set includes one front mounting rail and one rear mounting rail 8 Screws 8 32 x 0 375 inch Phillips truss head four for each support rail 8 Screws 10 32 x 0 5 inch Phillips flat head two for each front rail two for each rack rail spacer 8 Screws 10 32 x 0 75 inch Phillips pan head two for each rear rail and two for each side to secure unit to the rack 2 Rackrail spacers Cage nuts 10 32 1 NVR300 Resource CD 1 Microsoft Windows XP Professional CD 16 Carriers con NVR300 mo e Mode e Mode e Mode e Mode e Mode e Mode e Mode C611M C 3 06 taining data storage hard disk drives or dummy drives number of data storage disk drives and dummy drives depends on the del as follows 6 NVR332 and NVR364 external drives only s NVR3 5 NVR31 s NVR31 s NVR31 s NVR3 s NVR31 s NVR31 6J 25 6J 50 6J 75 6J 10 0 and NVR332J 250 1 data storage disk drive 6 dummy drives 0 and NVR332J 500 2 data storage disk drives 5 dummy drives 0 NVR332J 750 NVR316R 750 and NVR332R 750 3 data storage disk drives 4 dummy drives 00 NVR332J 1000 NVR316R 1000 and NVR332R 1000 4 data storage disk drives 3 dummy drives 6J 1250 NVR332J 1250 NVR318R 1250 and NVR332R 1250 5 data
123. toward the front of the rack 7 Repeat step 6 for the second support rail assembly 8 Attach one rack rail spacer to the front of the equipment rack as follows a Position the bottom hole of the spacer above the ear of the front mount rail b Insert two 10 32 x 0 5 inch Phillips flat head screws into the spacer one in the top hole and one in the bottom hole Leave the middle hole empty it will be used for securing the unit to the rack c Tighten the two screws to secure the spacer to the rack 9 Repeat step 8 for the second spacer 10 Tighten the 8 32 x 0 375 inch Phillips truss head screws that were attached to the front and rear mount rails in steps 3 and 4 11 Place the unit onto the mount rails by sliding the chassis brackets onto the rails This step may require two people to lift and slide the unit into place The unit should slide in and out of the rack easily WARNING When sliding out the NVR300 be careful not to let the unit fall out of the rack 12 After the unit is in place install and tighten the four 10 32 x 0 75 inch Phillips pan head screws to secure the unit to the rack C611M C 3 06 4 SCREWS Ps 10 32 X 0 75 INCH 2 EACH SIDE REAR MOUNTING SUPPORT RAIL pas 6 8 SCREWS 8 32 X 0 375 INCH TRUSS HEAD 3 4 EACH SIDE FRONT MOUNTING SUPPORT RAIL 8 SCREWS 10 32 X 0 5 INCH FLAT HEAD 4 EACH SIDE BRA
124. two SCSI ports are provided on the rear panel of certain models of the NVR300 refer to Table A for a list of the applicable models Each SCSI port can connect to a DX9200HDDI video storage unit For instructions on how to connect DX9200HDDI video storage units to the NVR300 refer to Adding External Storage with DX9200HDDI Video Storage Units in the System Upgrade section For detailed information about DX9200HDDI video storage units refer to the DX9200HDDI Series IDE Video Storage Unit Installation Operation manual Connecting the Power Cord Connect the NVR300 power cord to the power input of the NVR300 refer to Figure 8 and then to an uninterruptible power supply UPS NOTE It is recommended that the NVR300 be connected to a UPS to prevent corruption of data during a power loss however do not install UPS specific software SI fqnuuumg ooo o oo0o00000000000000000 0000000000 o0o00000000 oo Lai 2 0 00000000000 CONNECTION Figure 8 Power Cord Connection C611M C 3 06 POWERING ON THE NVR300 After the hard disk drives have been installed and the necessary connection
125. ure 9 Raid Manager Gateway Config Selection Menu 2 Select RAID Manager Gateway Config The ACSGateway Config window appears Lz ACSGateway Config mf xi Server Setting Exit f Server Delete Server Add Group Edit Group Delete Group 4 Figure 10 ACSGateway Config 3 Click the Add Server button in the lower left corner The Add Server panel appears 22 C611M C 3 06 C611M C 3 06 Add Server iof x Server Information Server DX9200HDDI Server IP 172 15 65 251 Cancel Figure 11 Add Server 4 Enter the desired name for the NVR300 external RAID machine and the IP address of the NVR300 with the DX9200HDDI unit s attached Click the OK button A window showing the added HDDI s appears ACSGateway Config mf x Server Setting Exit sp BDX9200HDDI EJDXS200HDDI EJDXS200HDDI Add Server Edit Server Delete Server Add Group Edit Group Delete Group 4 Figure 12 HDDIs Added 5 The ACSGateway Config window should look similar to Figure 12 If you do not see anything listed on the right side of the window double click the newly created server If nothing appears after that then either the IP address was incorrect or there is a connection issue If there is only one DX9200HDDI attached to the NVR300 then only one will be listed on the right side of the window The RAID manager software automatically detects what is attached to the NVR300
126. ure that the two retention clips on each side of the carrier latch onto the holes on each side of the drive Insert the carrier containing the new storage drive into the same slot from which the failed hard drive was removed NOTE When inserting the carrier ensure that the carrier is securely seated in the slot and that the lock latch on the top of the carrier locks into the hard disk drive bay The carrier should not be able to be removed from the slot without pressing the lock latch The NVR300 system detects the new hard drive and the message Service appears in a pop up message box indicating that a new hard drive drive has been inserted Lock the NVR300 front door Click the Rescan button to clear the message box indicating Service After a few seconds the message Service reappears indicating that the system has detected a new hard drive and that the rebuilding of the RAID array has commenced NOTE The rebuilding process requires about 24 hours to complete During the process the performance of the NVR300 temporarily slows down 12 C611M C 3 06 Click the Rescan button to clear the message box 71 Troubleshooting This section provides information to help you determine the cause of a problem and suggested actions to correct the problem e Troubleshooting Guidelines section provides general troubleshooting tips e he Error Messages section provides a list of NVR300 messages that i
127. ust set up the NVR300 on the network after the system drive has been recovered STEP 1 RECOVER THE SYSTEM DRIVE USING THE RECOVERY BOOT OPTION To recover the system drive in an NVR300 RAID system using the recovery boot option do the following 1 Doeither of the following e f the NVR300 is powered off power on the unit by pressing the POWER button on the front panel of the unit e f the NVR300 is running restart the unit as follows a On the Windows XP taskbar click the Start button and then click Turn Off Computer The Turn off computer dialog box appears b Click the Restart button The NVR300 restarts The NVR300 boots During the boot process the NVR300 splash screen appears followed by the recovery boot option screen which displays the following options Microsoft Windows XP Professional and Recovery 2 Within 30 seconds from when the recovery boot option screen appears use the down arrow key to select the Recovery option Then press the Enter key The Recovery menu appears 3 Select the Reset to factory defaults option by pressing the letter A key A message appears indicating that the Recovery option will format your primary partition and a prompt appears asking you whether you wish to proceed with the Recovery option 4 Press the Y key to begin recovery The Symantec Ghost application loads and the recovery process begins NOTE If the Symantec Ghost application does not load after 10 secon
128. vice is the administrative level and is the highest access level C611M C 3 06 33 34 To set user access levels and associated passwords do the following 1 Open the NVR Config page by clicking the NVR Config link or the NVRConfig icon on the desktop The NVR Config page appears Figure 24 shows the Password settings dialog box on the NVR Config page The dialog box allows you to set user access levels and associated passwords SNVRSDO NVR Playback NVR Status NVR Setup NVR Confi Password settings Login user name user E Password Password confirm No user password set Set Figure 24 NVR Config Page Password Settings Dialog Box 2 Inthe Password settings dialog box do the following a From the Login user name drop down box select a user access name user or service b In the Password text entry box enter a password The password can contain up to 19 alphanumeric characters The password is displayed as asterisks and is case sensitive c Inthe Password confirm text entry box reenter the password NOTE Write down the password and store it in a safe place Once you set the password it cannot be retrieved and displayed to you by the NVR300 d Click the Set button A message appears indicating that the password has been saved 3 Repeat steps 2a 2d to set the remaining user access level and associated password If you need to change a password after user access level
129. y a list of up to 256 alarm recordings at one time The Alarms back and Alarms next buttons are activated when the list of recordings exceeds 256 From among the list of recordings displayed in the recording selection area you may be able to do some or all of the following depending your user access rights e Play the desired recording e Delete the desired recording s e the recording to the local hard disk or to any shared network resource e Take a snapshot of a recording From among the list of recordings displayed in the alarm recording selection area you can do the following e Play the desired recording e the recording to the local hard disk or to any shared network resource e Take a snapshot of a recording For detailed information about each of the above operational tasks refer to the appropriate section in this manual C611M C 3 06 47 PLAYING A RECORDING WARNING Because client PC resource availability varies it is strongly recommend that users play back one video stream at a time on a maximum of three client PCs to avoid potential performance issues You can play a recording remotely using the VMX300 video management system or a client PC on the network The playback capability of the NVR300 allows you to play recorded video and if applicable recorded audio To play a recording do the following 1 Open the NVR Playback page by clicking the NVR Playback link The NVR Playback page appear
130. ys 56 C611M C 3 06 e ime indicators at the beginning and end of the progress indicator bar display the duration of the file in minutes second format The time indicators begin with 0 00 and end with where xx xx indicates the duration of the file for example 15 12 indicates that the file is 15 minutes and 12 seconds in duration e As the file plays a time counter indicates the time that has elapsed since playback of the file began The time is indicated in minutes seconds format e You can control playback of the file as follows move forward or backward in the file click the slider in the progress indicator bar and drag the slider to the desired position in the bar The file begins playing at that position Clicking Stop stops playback of the file and moves the slider to the beginning of the file Clicking Pause stops playback of the file at the current position Clicking Play resumes playback of the file If you wish to play additional files repeat steps 2 5 above 6 When you are finished playing one or more files close the MPEG Viewer by clicking the X in the upper right hand corner of the MPEG Viewer dialog box MONITORING THE OPERATING STATUS OF THE NVR300 You can monitor the operating status of the NVR300 on the NVR Status page For each programmed recording you can view the source of the recording type of recording stream type data rate and whether Automatic Data Replenishment ADR is enabled

Pelco C611M-C User's Manual

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