Pelco DX3016RX User's Manual
Contents
1. DX3016RX Remote Viewing Software Installation Operation Manual C689M 5 01 Pelco 3500 Pelco Way Clovis CA 93612 5699 USA www pelco com In North America and Canada Tel 800 289 9100 FAX 800 289 9150 International Customers Tel 1 559 292 1981 FAX 1 559 348 1120 CONTENTS Section Page DESCRIPTION no en 3 INSTALLATION A A A E ae Dele e o wana 3 SOFTWARE INSTALLATION cial id 3 NETWORK CONNECTION 1 aeetectan 4 UNINSTALLATION A 5 OPERA MON A qt Noa 6 RESTRICHONS2 aci n 6 STARTAVIEWING SESSION ai A id 6 END AMIEWING SESSION is A a 6 CONNECT TOA DV Seat med cn 7 ADD A RECORDER a rau 8 DISGCONNEGT FROM ADV Rossana aida 8 VIEW VIDEO RT 8 CUSTOM DISPLAY 0 ido 9 PLAYBACK CONTROLS nrn a a A bd ede tura ur 9 IMAGE INFORMA HON 0d A 10 DVRINFORMATON a O OS 10 ALARM SEARG a ds 11 BOOKMARK irid a dto neo da a Ud 11 MARKA VIDEO IMAGES ana ds 11 BOOKMARKS A B COMMAND cooocccccncnccnccoccconononoconononnncnnononononnnnnnnnnnnnncnnnononons 11 PEAY BACK VIDEO 2 stet otto ES 11 COPY A VIDEO MAGIE tada A O 12 PRINT VIDEOS IMAGES dias 12 RENEWAINFO O AO Ud 12 SAVEAMIDECIMAGE A ia 12 SET BASE SPEED FOR SEARCH PLAYBACK cernere nnns 12 SEQUENCE CAMERAS detained ende qui tute io 13 SMOOTH THE VIDEO IMAGE ta A onda duda ot de du tad bcn 13 TIME SEARG Pie usato oro a E DA 13 O teat aue OE AID EE ULM ADI MM NCMO ac SLE ELM 14 ee dog 14 ZOOM BOX ens r a oo 14 TROUBLESHOC TINO 01 A 15 W2. Pelco Manual C689M 5 01 To connect to a DVR 1 If the Network window is not open click Network on the toolbar and then click Re corder List The Network window appears d de El J E Details 00801 Figure 4 Network Window When you start the software the Network window appears automatically if there are any recorders in the list 2 Highlight the DVR you want to connect to and then click Connect When the connec tion is completed video appears The connection will not be completed if the DVR has no data recorded on it 7 DX3016RX Pile ES File Edit Network Search Operation Bookmarks View Help PELLE m DYRA informatio dx3016 MODE A STATE STOP Sola ire H 15 e Displa 4x4 3x3 2x2 Image Information e lt lt E JE lt l m A gt IES AE Fast Camera 1 Pa Saa Time Searc 3 19 01 2 55 03 PM Search Search Bookmark Zoom fi 00 Stop Area H 93 V 81 h 00806 Figure 5 Main Screen with Video ADD A RECORDER To add a recorder to the Recorder List 1 Click Network on the toolbar and then click Add Recorder The Recorder Property window appears Recorder Property Lx DVR name a301 b na 2 IP address 192 168 138 Memo x tos 00802 Figure 6 Recorder Property Window 2 Enter the DVR name and IP address in the Recorder Property window Entering text in the Memo line is optional 3 Click OK
3. are unique Confirm that settings are not identical to other network terminals or IP ad dresses Confirm that the IP address entered using PING is correct Do not enter 0 for ex ample 001 Be sure to enter a space between ping and the IP address Change cables Restart the PC and the DVR s The switching hub address is entered into memory when the equipment is restarted Leave the connected units alone for a little while with the power ON Depending on the type of switching hub used there are instances where the IP address of a new device is not recognized Leave the units alone for an extended period of time more than 20 minutes and then check their condition Replace the switching hub if one is used Test the computer s Ethernet card Enter 127 0 0 1 in the PING utility and press the Enter or Return key If a correct response is not returned that is the device manager does not show or check to see that the Ethernet card driver software is in stalled properly Remove the driver for the Ethernet card once and then reinstall it 15 PRODUCT WARRANTY AND RETURN INFORMATION WARRANTY Pelco will repair or replace without charge any merchandise proved defective in material or workmanship for a period of one year after the date of shipment Exceptions to this warranty are as noted below Five years on FT FR8000 Series fiber optic products Three years on Genex Series products multiplexers
4. live and playback modes Click the Copy command in the Edit menu to copy the currently displayed image to the clip board PRINT A VIDEO IMAGE This option works in both the live and playback modes 1 Click the Print command in the File menu to open the Print window 2 Make the settings for margins printer settings and number of copies Select Print the Displayed Area to print only the portion of the image visible in the window 3 Click the Print button Date and time are printed in the margin above the image PELCO DX3016RX the name of the recorder used and the printing proportions are printed in the margin below the image RENEW INFO This option works in both the live and playback modes Click the Renew Info button to acquire the newest information regarding alarm camera op eration and other factors Information is automatically renewed approximately every three minutes even if this button is not pressed SAVE A VIDEO IMAGE This option works in both the live and playback modes Click the Save As command in the File menu to open a dialog box that allows the currently displayed image to be saved as either a Windows bitmap file bmp or an HTML file html When saving an image in bitmap format the recording time and comments for that image are saved in an accompanying text file txt of the same name When saving an image as an HTML file the image is saved as a JPEG file jpg of the same name Comments are in clu
5. server and keyboard Three years on Camclosure and fixed camera models except the CC3701H 2 CC3701H 2X CC3751H 2 CC3651H 2X MC3651H 2 and MC3651H 2X camera models which have a five year warranty Two years on standard motorized or fixed focal length lenses Two years on Legacy CM6700 CM6800 CM9700 Series matrix and DF5 DF8 Series fixed dome products Two years on Spectra Esprit ExSite and PS20 scanners including when used in continuous motion applications Two years on Esprit and WW5700 Series window wiper excluding wiper blades Eighteen months on DX Series digital video recorders NVR300 Series network video recorders and Endura Series distributed network based video products One year except video heads on video cassette recorders VCRs Video heads will be covered for a period of six months Six months on all pan and tilts scanners or preset lenses used in continuous motion applications that is preset scan tour and auto scan modes Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment All goods requiring warranty repair shall be sent freight prepaid to Pelco Clovis California Repairs made necessary by reason of misuse alteration normal wear or accident are not covered under this warranty Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products Pelco s
6. ARRANTY AND RETURN INFORMATION cssssseeeeceeeeeeeeeesseeeeseeeceeeeseseseaeeneeses 16 LIST OF ILLUSTRATIONS Figure Page 1 CONTIQUEAUION PAI e 4 2 IP Address Par o E eases epe 5 3 DXIOTORA Main Sereen aonana vei Suse eV a Ed cra x ea c C ka Esa Ub ev ew ut i be an ext 6 4 Network WINDOW ia 7 5 Main Screen With VIOGO vacia Diada sad 7 6 Recorder Property Window eese eene nennen nnns 8 7 Camera Selection BUTOAS iii 8 8 Camera Assignment Si leas cedes tar acs e E e gous ver De o9 ves 9 9 Image Information Live Mode Left and Playback Mode Right 10 10 DVR Information Live Mode Left and Playback Mode Right 10 11 NE A o A O 11 12 Bookmarks Men ainra aeneae ii A do lia 11 13 Camera Selector sta iii iii 13 14 Time Search Dialog BOXES cocacola ii a ver erae nra eevee es 13 15 QuiEK ZO00M WIE OO W sva aida 14 16 ZOOM BOX REN RC NN 14 Pelco Manual C689M 5 01 DESCRIPTION The DX3016RX Remote Viewing Software is designed for use with Microsoft Windows 98 Windows 2000 and Windows Me In combination with the DX3016 Series Digital Video Re corder DVR and an Ethernet LAN local area network the software can acquire live and recorded images from the DVR The software can play back recorded images even while the DVR is recording INSTALLATION NOTE Operation is not guaranteed for al
7. DISCONNECT FROM A DVR To disconnect from a DVR 1 Click Network on the toolbar and then click Disconnect 2 If desired use a ballpoint pen or similar instrument to press the REMOTE communica tion button on the DVR The LOCK and REMOTE lights go out and all the front panel buttons and the RS 232C terminal are enabled for operating the DVR VIEW VIDEO 1 Click the Live button or Playback button 2 Select a camera For a full screen view of a single camera click a number in the Cam era box For multiple camera views click 2 x 2 four cameras 3 x 3 nine cameras or 4 x 4 sixteen cameras in the Display box Repeated clicks of the 2 x 2 button will cycle between camera groups 4a 4b 4c and 4d Repeated clicks of the 3 x 3 button will cycle between camera groups 9a and 9b Bomka ajaja 00785 Figure 7 Camera Selection Buttons Pelco Manual C689M 5 01 Pelco Manual C689M 5 01 If the camera number is shown in red it means the DVR is recording that camera In the multiple screen display the camera number changes from green to yellow to indicate the most recently updated field Clicking the left mouse button on any camera image will change the multiple camera display to a single camera display CUSTOM DISPLAY Clicking the right mouse button on any multiple camera image will display a menu Click Assign for a list of the cameras Selecting a camera from the list will assign that camera to the field position you h
8. M 401101 6 33 94 AM 1 Save 411 01 6 22 59 AM 1 Save 441101 b 22 15 AM 1 4101 6 17 44 AM 1 411 01 6 16 15 AM 441101 6 14 51 AM 411 01 6 12 59 AM 1 441101 3 48 12 AM 1 x 00782 Figure 11 Alarm List Window 3 When the alarm video appears click the Playback button BOOKMARKS Pelco Manual C689M 5 01 MARK A VIDEO IMAGE During video playback you can mark video by clicking the Bookmark button Up to 10 bookmarks can be stored When this limit is exceeded bookmarks will be erased starting with the oldest bookmark All bookmarks are erased when the viewing session is ended BOOKMARKS A B COMMAND You can define a bookmark with a beginning point A and an ending point B 1 In the Bookmarks menu click A to mark the beginning point and click B to mark the ending point 2 When you click B a checkmark appears beside Repeat Between A and B The video between points A and B starts playing over and over Save with the bookmark Criba AAOO1 7 23 07 PM 41001 7 23 08 PM 4 10 01 7 29 11 PM I dn 4 10 01 22312 PM 4 10 01 2 23 13 PM E Repeat between and B 00784 Figure 12 Bookmarks Menu PLAY BACK VIDEO In the Bookmarks menu click the selection you want to view Make sure Repeat Between A and B does not have a checkmark in the box beside it unless you want to view that video To remove the checkmark click the box 11 COPY A VIDEO IMAGE This option works in both the
9. ave selected If you close the software the camera will still appear in that position at the start of the next viewing session If the same camera number is as signed to more than one field these fields will be updated at the same time and will show identical images Copy etin F Assign F 00783 Figure 8 Camera Assignment List PLAYBACK CONTROLS Below the viewing window are the playback controls Beginning at the left the controls per form the following functions P REWIND Moves to the beginning of the disk 00805 44 REVERSE SEARCH Starts search playback in the reverse direction Speed can be adjusted through T repeated clicks of the button 1X 2X 4X 8X 1X 4 REVERSE PLAYBACK Starts playback in the reverse direction 00803 4 FIELD REVERSE Moves to the previous field and stops 00792 B STOP Stops playback 00808 gt FIELD ADVANCE Moves to the next field and stops 00791 PLAYBACK Begins playback in the forward direction 00798 FORWARD SEARCH Starts search playback in the normal direction Speed can be adjusted through ES repeated clicks of the button 1X 2X 4X 8X 1X PLAY SPEED SLIDER Drag the slider to adjust playback speed When set at Fast images will be renewed at the device s maximum speed Slow adds roughly a three second wait to each image shown at maximum speed Slow 1 Fast Play Speed IMAGE INFORMATION In live mode only the camera number is di
10. ded with the HTML file using the following format Format Comment Line 1 DX3016RX version PELCO DX3016RX Line 2 Recording date time and frame number 04 28 01 12 34 56 01 Line 3 Camera number alarm A and alarm start S Camera 2 AS Line 4 Comment Comment SET BASE SPEED FOR SEARCH PLAYBACK To set the base speed for search playback 1 Click Options in the View menu 2 Click the arrow to open the drop down menu Highlight the time 3 Click OK Pelco Manual C689M 5 01 SEQUENCE CAMERAS This option works in both the live and playback modes To sequence all cameras 1 Click Camera in the View menu 2 Click All in the drop down menu Bhulti 3H ulti Abd ulti wv Al Ma Ma Ma Ma dr dn 1 i 3 4 5 B i E J 00786 Figure 13 Camera Selection List To sequence some cameras 1 Hold down the Ctrl key on your keyboard 2 Inthe Camera box click the buttons for the cameras that you want to sequence 3 Release the Ctrl key SMOOTH THE VIDEO IMAGE Smooth display of stopped video can be obtained by adding a check mark to the Smooth ing command in the View menu TIME SEARCH 1 Enter the date and time for the search in the Time Search dialog boxes Time Seare sngiot H 2 55 08 PME Seach 00809 Figure 14 Time Search Dialog Boxes 2 Click the Search button Images appear for the recordings made closest to the speci fied time If no recorded images are available for t
11. er disconnecting from the DVR use a ballpoint pen or similar instrument to press the REMOTE communication button on the DVR to enable the front panel buttons and the HS 232C terminal The quality of the images displayed by the DX3016RX depends on the image quality set tings used by the recorder at the time of recording Other factors however will also affect quality when images are displayed at higher than 100 percent magnification START A VIEWING SESSION To begin a remote viewing session select Dx3016rx under Programs in the Start menu and then select DX3016RX The DX3016RX main screen appears DX3016RX Bm x File Edit Network Search Operation Bookmarks View Help Renee lta j ES information sj eps sof sf al 4x4 3x3 2x2 fi tea aaj a a m e gt gt Image Information y Fast Play Speed sno El 11 40 52 AMS sean I E Camera aj 213 4 j Time Search Zoom oz yl Bookmark il Stop Area H 98 V 81 Z 00796 Figure 3 DX3016RX Main Screen END A VIEWING SESSION To end a viewing session click Exit in the File menu Pelco Manual C689M 5 01 CONNECT TO A DVR NOTE When the software connects to a DVR the DVR is placed in the Lock mode Operation of the DVR through the front panel buttons except the camera buttons or the RS 232C terminal is not possible while the recorder is in this mode
12. he date specified nothing appears Pelco Manual C689M 5 01 13 ZOOM This option works in both the live and playback modes There are two ways to zoom QUICK ZOOM TIP Click the right mouse 1 Click Quick Zoom in the View menu A Quick Zoom window opens button anywhere within the _ EM video image to open the Shortcuts menu Click Zoom mr 3 and then click the option in the drop down menu The Fit to the Window option restores the original size Der 00800 Figure 15 Quick Zoom Window 2 Hold down the left mouse button and drag it to create a box around the area on which you want to zoom The area will be magnified when you release the mouse button ZOOM BOX 1 Click the arrow in the Zoom box 00811 Zoom 00 00810 Figure 16 Zoom Box 2 In the drop down menu click the option 14 Pelco Manual C689M 5 01 TROUBLESHOOTING Pelco Manual C689M 5 01 Refer to the following procedures if problems occur during network connection 1 Confirm that the cable is physically connected If a switching hub is used check that the connection has not been made to the hub s cascade port Recent connectors fea ture a guard that makes it difficult to insert the connector all the way into the recorder check to see that the connector is all the way in Check the IP addresses and the subnet masks of the PC and the DVR s Check that the network address segments match Confirm that the PC address segments
13. it and receive indicators on the DVR will light briefly and a reply message will appear on the monitor If the DVR is not con nected properly a time out message will appear Refer to the Troubleshooting section to check the connection 7 Repeat step 6 for each DVR UNINSTALLATION To uninstall highlight Dx3016rx under Programs in the Start menu and then select DX3016RX Uninstall Follow the on screen instructions to complete the procedure Pelco Manual C689M 5 01 5 OPERATION RESTRICTIONS The playback speed of the DX3016RX is determined by the computer s processing speed type of playback devices used network traffic and other factors For these reasons there will be cases where the software s playback speed does not match the recording intervals of the DVR Depending on the condition of the DVR recording for example if the date and time infor mation are in reverse order there may be instances when playback searches and other functions cannot be correctly performed Depending on the printer or printer driver used there may be instances where images and or text data are not printed correctly The DX3016RX consumes a large amount of memory in order to display and update image data Avoid running other application programs while using the DX3016RX The DVR s Lock function is activated when using the DX3016RX software which prevents use of the RS 232C terminal and the front panel buttons except the camera buttons Aft
14. l environ ments conforming to these requirements To use the software you need a computer that meets the following minimum requirements e IBM PC AT compatible with Intel Pentium Series or Intel Celeron Series CPU 400 MHz or faster Microsoft Windows 98 Windows 2000 or Windows Me 128 MB of RAM e Display resolution with a minimum of 800 pixels by 600 lines 1024 pixels by 768 lines is recommended Video card and monitor capable of displaying 32 000 colors 200 MB of free hard disk space Microsoft Internet Explorer 4 01 Service Pack 1 or later Network interface card compatible with the environment described above SOFTWARE INSTALLATION Pelco Manual C689M 5 01 To install the DX3016RX software Insert the CD in the computer s CD drive Double click the My Computer icon on the desktop Double click the drive for the CD disk Double click the Dxrx100 folder to open it Double click the Setup EXE file to start the installation Follow the on screen instructions A Ot NOTE IP addresses and subnet masks must be set correctly Do not make or alter these settings if you do not have sufficient expertise on networks The IP addres ses 192 168 1 xxx 1 254 fall within the range of private IP addresses prescribed for RFC1918 Please use this range if it does not potentially cause any problems to do so NETWORK CONNECTION To connect the computer to one or more DVRs you must use a dedicated local a
15. liability for any claim whether based on breach of contract negligence infringement of any rights of any party or product liability relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products In no event will Pelco be liable for any special incidental or consequential damages including loss of use loss of profit and claims of third parties however caused whether by the negligence of Pelco or otherwise The above warranty provides the Dealer with specific legal rights The Dealer may also have additional rights which are subject to variation from state to state REVISION HISTORY Manual Date C1519M 5 01 Comments Original version If a warranty repair is required the Dealer must contact Pelco at 800 289 9100 or 559 292 1981 to obtain a Repair Authorization number RA and provide the following information 1 Model and serial number 2 Date of shipment P O number Sales Order number or Pelco invoice number 3 Details of the defect or problem If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above please include a written explanation with the product when returned Method of return shipment shall be the same or equal to the method by which the item was received by Pelco RETURNS In order to expedite parts returned to the factory for repair or credit please call the factory at 800 289 9100 or 559 292 1981
16. rea net work LAN A dedicated LAN consists of the computer and DVRs only The following setup procedure is for Windows 98 Details may vary slightly for Windows 2000 or Windows Me 1 Goto Start Settings Control Panel Network Highlight TCP IP in the Configuration page and then click the Properties button Network Dial Up Adapter MetBELI 3Com Megahertz 10 100 LAN CardBus PCC NetBEUI Dial Up Adapter TCP IP gt Lom Megahertz 10 100 LAN CardBus FC Car TEP IP gt Dial Up Adapter EE SR Client For Microsoft Networks Figure 1 Configuration Page Pelco Manual C689M 5 01 2 Inthe IP Address page select Specify an IP Address and enter the IP address and subnet mask Click OK to complete the settings and exit the menu TCP IP Properties 192 158 1 101 255 255 255 0 Figure 2 IP Address Page 3 Restart your computer 4 Turn on the DVR s and set the IP address and subnet mask for each recorder Press the SETUP button on the DVR Select COMMUNICATION SETTING Select TCP IP SETTING Set the IP address and subnet mask apg 5 Connect the DVR s to the network through a switching hub If only one DVR is being connected to the PC a crossed cable can be used and the switching hub can be elimi nated Use Category 5 LAN cables compatible with 10BaseT 100BaseTX 6 Goto the Start menu and open the MS DOS prompt Enter PING and the IP address Press the Enter or Return key The transm
17. splayed In playback mode the date and time of the recording and the camera number are shown In a multiple camera display information is displayed on the most recently updated camera A red asterisk appears to the right of Image Information when a frame captured during alarm recording is displayed Image Information Image Informatian x Camera 1 00795 00794 Figure 9 Image Information Live Mode Left and Playback Mode Right DVR INFORMATION During live communication the name of the DVR and its status is displayed Information is updated approximately every three minutes In playback mode the name of the DVR and the range of recording times is shown If the DVR is recording the data will be updated automatically approximately every three minutes DWA informatia dx3015 OWA information dx3015 MODE 4 STATE STOF 241901 2 55 05 PM 1 7400 12 00 00 AM STATE STOF 00787 00789 Figure 10 DVR Information Live Mode Left and Playback Mode Right Pelco Manual C689M 5 01 ALARM SEARCH Click Search on the Tool bar to open the Search menu Click Previous Alarm Next Alarm or Alarm List If you click Alarm List a list of alarms appears Scroll through the list and click the alarm you want to view This highlights your selection Click the Search button e Alarm list al ES Camera Search 411 01 35 01 4M 1 _ Search 441101 6 54 10 AM 1 441101 6 53 30 AM 1 411 01 6 49 15 A
18. to obtain an authorization number CA number if returned for credit and RA number if returned for repair All merchandise returned for credit may be subject to a 20 restocking and refurbishing charge Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid Ship to the appropriate address below If you are located within the continental U S Alaska Hawaii or Puerto Rico send goods to service Department Pelco 3500 Pelco Way Clovis CA 93612 5699 If you are located outside the continental U S Alaska Hawaii or Puerto Hico and are instructed to return goods to the USA you may do one of the following If the goods are to be sent by a COURIER SERVICE send the goods to Pelco 3500 Pelco Way Clovis CA 93612 5699 USA If the goods are to be sent by a FREIGHT FORWARDER send the goods to Pelco c o Expeditors 473 Eccles Avenue South San Francisco CA 94080 USA Phone 650 737 1700 Fax 650 737 0933 Pelco the Pelco logo Spectra Genex Legacy and PelcoVision are registered trademarks of Pelco TM Esprit and Camclosure are trademarks of Pelco Windows is a registered trademark of Microsoft Corporation Pentium is a registered trademark of Intel Celeron is a trademark of Intel O Copyright 2001 Pelco All rights reserved 16 Pelco Manual C689M 5 01
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