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Paxar TC6032EM User's Manual
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1. AS 1 1 Using this 1 2 Using Batteries eepe ia aehan nannan erine onina araa daaa 2 1 Charging Batteries dcc e e a e et 2 1 Ch nging 2 2 Recycling ces scvcssdecvosseacussauacqecadsuassens eee a 2 3 Safety Information 2 3 USING SUP PINGS Stee 3 1 EQ ading SUD PINGS syste eles ice a a coe hoes oe 3 1 Loading for Peel 3 3 Loading for Non Peel 3 6 Removing Supplies csi ie een 3 6 Basic Oper ti ns 4 1 Using the Keypad east 4 1 Ent ring ate 4 2 Using the Display eta eet eee 4 3 Reading the Status ei ats coerce 4 3 Scanning Bar CodeS 4 4 Certification one a oa sae os 4 6 4 7 Power Management nicl 4 7 Attaching the Safety eas 4 7 Helpful Reminders 2 02 Pat
2. Removing Supplies in Chapter 3 Hold the printer upright and gently press down on the label deflector It may be stiff Care and Maintenance 5 3 4 Use soft bristle brush such as a toothbrush to clean either the standard black or linerless red orange textured platen roller Platen Roller 5 Turn the platen roller with your finger and then continue cleaning 6 Reload the supplies and close the label deflector and supply cover NOTE DO NOT use alcohol or solvents on linerless red orange textured platen rollers If the brush does not remove all the adhesive use isopropyl alcohol ONLY the standard black platen roller Moisten a cotton swab with isopropyl alcohol and run the cotton swab across the platen roller Turn the platen roller with your finger to make sure the platen roller is clean all the way around After cleaning feed several inches of supply through without printing to remove any remaining isopropyl alcohol Call Service to clean the linerless red orange textured platen roller Pinch and Feed Rollers To clean the pinch and feed rollers 1 Turn the printer off and open the supply cover 2 Remove the supplies See Removing Supplies in Chapter 3 5 4 Care and Maintenance 3 Turn the platen roller with your fingers and run a dry lint free cloth across the pinch and feed rollers as they turn Make sure the rollers are Clean all the way around If that does not work
3. Monarch Ultra Silver Printer 04 18 02 7512 SALE 58523 32232 9 25 00 PEARL EARRINGS 8 99565 45453 9 04 18 02 7512 200 00 We Make Your Sales Work s TC6032EM Rev AE 2 03 2002 Paxar Corporation All rights reserved Each product and program carries a respective written warranty the only warranty on which the customer can rely Paxar reserves the right to make changes in the product and the programs and their availability at any time and without notice Although Paxar has made every effort to provide complete and accurate information in this manual Paxar shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual 2002 Paxar Corporation All rights reserved No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without the written permission of Paxar Corporation Trademarks Monarch Pathfinder Ultra 6032 6076 9462 and 9464 are registered trademarks of Monarch Marking Systems Inc Paxar is a trademark of Paxar Corporation RBRC is a trademark of Rechargeable Battery Recycling Corporation Paxar Corporation 170 Monarch Lane Miamisburg OH 45342 TABLE OF CONTENTS Introduction sandsteaasiedsewaseedeneved 1 1 Getting
4. Supplies The paper labels tags or receipt paper printed on Special key The data entry mode after the user presses the Fct or Alt mode keys and then a number to access functions or display special characters Glossary A 1 A 2 Glossary REFERENCE INFORMATION Specifications Dimensions Printhead Printing Print Speed Memory Battery Type Battery Recharge Time Supply Sizes Operating Temperature Humidity Operating amp Storage Width 7 75 197mm Length 3 25 83mm Height 6 50 165mm Weight 1 96 Ibs 89 kg Shipping Weight 5 62 165 2 55 kg 1 89 48mm 384 dots 203 dots per inch Thermal direct no ink ribbon 2 51mm per second 1MB RAM and 2MB Flash 7 4V Lithium lon 110V 240V AC adapter 1 3 hours depending on the charger used Width 1 2 1 5 and 2 0 830mm 38mm and 51mm Lengths 785 4 0 20mm 102mm Peel mode supports 785 20mm or greater lengths Non Peel mode supports 55 13 97mm or greater lengths 40 F 110 F 4 C 43 C 5 90 non condensing Reference Information B 1 Accessories Options 9462 Single Station Battery Charger 9464 4 Station Battery Charger AC Power Supply 110V 240V operating range is 95V 264V Integrated Laser Scanner regular or high speed Documentation Extra Battery Wrist Strap Available on our Web site B 2 Reference Information For s
5. use a cloth dampened slightly with distilled water 4 Reload the supplies after the printer dries Black Mark Sensor To clean the black mark sensor 1 Turn the printer off and open the supply cover 2 Remove the supplies See Removing Supplies in Chapter 3 3 Clean the black mark sensor with a dry cotton swab Black Mark Sensor 4 Reload the supplies and close the supply cover Scanner Window Clean the scanner window whenever it appears to be dirty or smeared To clean it 1 Moisten a soft cloth with water 2 Wipe the window until it is completely clean Care and Maintenance 5 5 Scanner Flex Cable Adhesive Buildup Scanner Flex Cable Occasionally adhesive buildup will appear on the scanner flex cable as shown above To clean the cable 1 Turn the printer off and open the supply cover 2 Inspect the scanner flex cable At any place that adhesive buildup appears clean the cable with 99 isopropyl alcohol 3 Close the supply cover 5 6 Care and Maintenance Clearing Supply Jams To clear a supply jam 1 Turn off the printer 2 Open the supply cover completely 3 Open the label deflector by gently pressing down on it with two fingers 4 Remove the supplies See Removing Supplies in Chapter 3 5 Carefully remove any jammed supply and close the deflector NOTE Do Not pull the jammed supply out through the front of the label deflector Do Not use sharp objects to
6. Health The scanner emits less than 1 3 milliwatt beam of laser light from the scanning window Laser light in excess of Class limits must be inside a protective cover No maintenance is required to keep this product in compliance with IEC 825 and DHHS Regulation 21 Subchapter J No controls are provided for operation or maintenance ACAUTION Laser Radiation Do not stare into beams Class 2 laser product According to IEC60825 1 1993 A1 A2 PO 0 15 mW Pp 1 2 mW f 36Hz lambda 650nm Company Paxar Corporation This device complies with Part 15 of the FCC rules and RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any inter ference including interference that may cause undesired operation Tested to comply with FCC standards 4 6 Basic Operations Printing When and how you print depends on your printer s configuration It may print after you press certain key automatically as soon as you press a key automatically with no input from you many labels at once Power Management If the printer stays on but you do not use it for a while it goes into sleep mode to conserve power A coffee cup appears on the display in sleep mode The printer wakes up when you start using it again If it stays in sleep mode for a certain period of time your System Administrator sets amount
7. Switch to a fully charged battery An error code and corresponding message appears on the display See your System Administrator Troubleshooting 6 1 Error Codes Following are some common error codes you may receive and their meanings Code s Description 004 005 Supply size is incorrect Reload the correct supplies 267 271 Communication error See your System Administrator 410 413 703 704 Supply Error Load supplies or make sure they are loaded correctly 750 Printhead is overheated Turn off the printer to let it cool 751 753 The printer sensed a problem with a mark on the supplies Check the supplies to see if they are loaded correctly 756 The printer is out of supplies Load supplies 757 Load supplies The calibrated supply length differs by plus or minus 25 inches from the format 758 Supply error Check for a label jam Clear the supply path or reload supplies 762 Low battery Recharge the battery 763 Waiting to dispense label Press Enter 768 Printhead error See your System Administrator 790 791 The printer is busy or has an error pending Turn off the printer Wait two seconds and turn it back on 904 911 System error See your System Administrator SYSTEM System error See your System Administrator ERROR VECTOR If these solutions do not work or you have a problem or error code not listed see your System Administrator
8. remove jammed supplies 6 Carefully remove any jammed supply between the pinch and feed rollers Pinch Roller Feed Roller is behind it 7 Reload the supplies and close the label deflector Care and Maintenance 5 7 Storing the Printer Do Not store the printer in or near magnetic fields wet or damp areas dirty or dusty areas areas of intense vibration or shock 5 8 Care and Maintenance TROUBLESHOOTING Following are some common printer problems and their solutions Problem Printer will not feed Solution Switch to a fully charged battery Close the supply cover completely Load the supply correctly Check the platen roller for jammed labels Printer will not print Switch to a fully charged battery Load the supply correctly Clean the printhead Print has voids or is too light Load the supply correctly Close the supply cover completely Switch to a fully charged battery Clean the printhead Check the supply for damage or defects Printer partially prints on the supply and fails to respond to the keypad or trigger Load the supply correctly or load new supplies if necessary Clear any supply jams Clean the printhead Switch to a fully charged battery Scanner will not scan a bar Code See Scanning Bar Codes in Chapter 4 The display does not turn on Make sure the power is on
9. trigger Guide Roller behind supply Feed Roller behind pinch Roller Pinch Roller Using Supplies 3 5 H Close the cover and press ESC to exit Loading for Non Peel Mode To load supplies for non peel mode A Feed the supply under the applicator roller and over the label deflector Applicator Roller Label Deflector B Close the cover C Press ESC to exit Removing Supplies To remove supplies 1 Peel mode only Tear the backing paper just above the pinch roller 2 Open the supply cover completely 3 Spread the supply holder tabs apart with one hand and remove the supply roll 4 Peel mode only Carefully pull out the supply backing paper still in place between the pinch and feed rollers 3 6 Using Supplies BASIC OPERATIONS This chapter explains the printer s features and how to use them Using the Keypad The printer keypad appears below TENO Cg Key s Description Enter Accepts data or a menu selection Ctrl For future use Alt Displays a special character when you press the key and then enter a 3 digit number The only character you cannot display is the cent sign Your System Administrator will tell you what number s to use Tab For future use Load Begins the supply loading procedure Basic Operations 4 1 Key s Description Fct Performs a specially defined function when pressed with a single dig
10. aper Loading Supplies To load supplies 1 Turn on the printer 2 prompt appears press the Load key Otherwise choose format and then press the Load key You will see Load supplies Using Supplies 3 1 3 Press the latch buttons and open the supply cover Cover Latch Buttons Supply Holder 3 2 Using Supplies 5 Place the supply roll in the supply holder so that the supply feeds from the bottom 6 Load the supplies for the printing mode you want See Loading for Peel Mode or Loading for Non Peel Mode Loading for Peel Mode To load supplies for peel mode A Peel and discard the first four inches of labels from the backing paper Using Supplies 3 3 B Hold the printer upright and gently press down on the label deflector It may be stiff Label Deflector C Feed all four inches of the backing paper over the peel bar and under the applicator roller and the label deflector E AN SEF aj a WEE Applicator Roller Peel Bar Label Deflector 3 4 Using Supplies D Push the label deflector up until it snaps into place E Partially close the cover to the first position Pull the backing paper over the guide roller down to the pinch and feed rollers G Hold the backing paper edge between the feed and pinch rollers and press the
11. e di 4 8 Table of Contents i Care and Maintenance 2 21 5 1 5 1 Printhead 5 2 Plate n ROW hes 5 3 Pinch and Feed 5 5 4 Black Mark Sensor uc se 5 5 Scanner WINDOW lt s scscusieescocseuncosueedsascesdsosveedcansnedeaasdrodesestesseniias 5 5 Scanner Flex Cable kee 5 6 Clearing Supply 5 7 Storing the Printe Tesorera a 5 8 saves 6 1 Error E E A 6 2 GIOSS a A eee 6 1 Reference Information 6 1 Specifications 6 1 6 2 ii Table of Contents INTRODUCTION The Monarch Pathfinder Ultra 5 60327 printer scans bar codes and prints This manual describes how to use these printers Getting Started To start using the printer you must 1 Charge the battery See Charging Batteries in Chapter 2 NOTE Charge the battery as soon as you receive the printer even if you do not use it right away 2 Insert the charged battery in t
12. ed Rollers Sensors Scanner Window Scanner Flex Cable Do Not use sharp objects to clean the printer Care and Maintenance 5 1 Printhead Clean the printhead after using 7 10 rolls of supplies in extreme temperatures humid conditions or a dirty environment when you see voids the print after a supply jam Do Not use silicone to clean or lubricate Do Not use sharp objects to remove adhesive or label particles from the printhead area Do Not touch the printhead with your fingers These actions may damage the printhead and void your warranty To clean the printhead 1 Turn off the printer 2 Open the supply cover and remove the supply roll See Removing Supplies in Chapter 3 3 Check the supply holder for adhesive buildup and clean it if necessary 4 Ground yourself by touching metal on something other than the printer Grounding prevents electrostatic discharge which may damage your printer 5 2 Care and Maintenance 5 Clean the printhead area of all adhesive and label particles using a Monarch Cleaning Pen 114226 or a soft cloth moistened with isopropyl alcohol hy z j Printhead 6 Reload the supply roll and close the supply cover Platen Roller Clean the platen roller when you see significant adhesive build up or a label is wrapped around the platen roller 1 2 3 Turn the printer off and open the supply cover Remove the supplies See
13. ft mode S appears on the status line For example the letters ABC appear on the face of the 7 key 1 Press Shift to enter Shift mode 2 enter the letter A press 7 once to enter press 7 twice to enter C press 7 three times If you press 7 four times it loops around and displays A again NOTE Press the keys fairly quickly If you pause too long between key presses the printer assumes you have completed and the current letter is the one you want Then the cursor moves one space to the right Using the Display The display has three lines two data lines and one status line Reading the Status Line The status line has the following indicators Indicator Description F You have pressed the Fct key and the printer is in Special Key mode This mode remains in effect through the next key press To return to Normal mode without entering a function press the Fct key again A You have pressed the Alt key and the printer is in Special Key mode This mode remains in effect until you enter a 3 digit number To return to Normal mode without entering a number press the Alt key again For future use 5 You have pressed the Shift key and the printer is in Shift mode This mode remains in effect until you press the Shift key again The printer is in Normal mode if no indicator is on the display Basic Operations 4 3 Scanning Bar Codes Your printer may have a built in scanner When you
14. he printer See Changing Batteries in Chapter 2 3 Attach the safety strap found in the documentation package See Attaching the Safety Strap in Chapter 4 4 Load supplies in the printer See Loading Supplies in Chapter 3 5 Turn on the printer Introduction 1 1 Using this Manual Following is a summary of the contents of this manual Chapter Contents 1 Introduction Information you should know before using the printer 2 Using the Battery Charging changing and using batteries safely 3 Using Supplies Supply loading and removal 4 Basic Operations Everyday printer usage 5 Care and Clearing supply jams and cleaning the printer Maintenance 6 Troubleshooting Common problems and their solutions A Glossary Printer terms and their definitions B Reference Printer specifications and accessories options Information The printer s end user should read this manual This person uses the printer to print and scan bar codes In addition to this manual you also have a printed quick reference version of this manual Other documentation is available on our Web site 1 2 Introduction USING BATTERIES The printer uses a 7 4V lithium ion battery that is also used with several other Monarch printers NOTE The printer takes on y this battery Do Not substitute batteries from any other manufacturer This chapter describes how to charge batteries change ba
15. it number Bksp Moves the cursor one space to the left Pressing Shift and Bksp together deletes all data on the current line Shift Displays a letter shown on the face of a numeric key See Entering Letters for more information Deletes all data the current line when pressed with Bksp Esc Moves to the previous menu or exits the current module or program Arrows Moves between items in a menu or characters in a line Depending on the situation the right arrow can act as a down arrow The left and up arrows can also be the same On Off Turns the printer on and off Space Enters a space character Numeric Displays a numeric digit or upper case letter Alphabetic Decimal Displays a decimal point or period character point period Entering Data There are three data entry modes Normal mode Default Also called Numeric mode Press the key to access what appears on the face of the key except letters on the numeric keys see Shift mode Shift mode Also called Alpha mode Press Shift to enter letters with number keys or with Bksp to delete the current line S appears on the status line Special Key mode Press the Alt or Fct key with a number to display a special character or perform a specially defined function A F appears on the status line 4 2 Basic Operations Entering Letters To enter upper case letters press one of the numeric keys in Shi
16. it will turn itself completely off Attaching the Safety Strap 1 Turn the printer upside down resting its top on the table 2 Take the thin end of the safety strap and push it through the loop at the bottom of the printer handle near the battery compartment 3 Push the thick end of the safety strap through the thin end s loop Basic Operations 4 7 4 Pull the strap It may be necessary to help the thin end s loop fit over 5 the plastic piece in the middle of the strap Pull the strap tight Helpful Reminders Always start with a fully charged battery Attach the safety strap of the printer to your wrist before using the printer Do not pound the printer when applying labels printed in peel mode Switch to a fully charged battery every time you load a new roll of supplies doing so ensures optimum print quality Turn the printer off when not using it Operate and store the printer with the recommended temperature and humidity ranges See Appendix B Reference Information for more information 4 8 Basic Operations CARE AND MAINTENANCE Caring for and properly maintaining your printer protects it and keeps it running smoothly This chapter explains how to clean the printer clear supply jams store the printer Cleaning It is important to keep the printer clean There are five main areas that you must clean Printhead Platen Roller Pinch and Fe
17. ive effects such as memory issues Do not let the battery come into contact with metal objects Do not use a battery with a cracked case Do let the battery get wet The operating temperature for the battery is the same as for the printer See Reference Information Itis normal for battery capacity to decrease up to 20 over the first 300 cycles of use The battery should be charged immediately for either long term storage or after the battery has been exhausted from a printing session Frequent charging will actually prolong battery life and has no negative effects such as memory issues The printer uses battery power even when the printer is not printing Remove the printer s battery and place on a charger when the printer is not in use Many factors affect your battery s performance including the quantity of labels printed intervals of batches printed percentage of black per label and power management 2 4 Using Batteries USING SUPPLIES The printer can use three types of supplies Labels Tags Receipt Paper There are two print modes The way you load the supplies depends on the print mode you use Peel mode removes the backing paper from the supplies as it prints the labels This mode allows you to apply the label immediately It is for labels only Non Peel mode does not remove the backing paper It is for labels printed in a continuous strip tags and receipt p
18. ling Safety Information You must charge the battery before using it For optimal battery life charge the battery within three months of receipt WARNING The battery might explode if placed on a different charger Take the battery out of the printer when storing the printer for a month or longer The optimal battery storage temperature is 50 F 73 F 10 C 23 C with a maximum of 104 F 40 C The battery may lose its charge capacity permanently if stored at temperatures less than 32 F 0 C or greater than 104 F 40 C For longest life the battery should be stored in a cool dry place The recommended temperature for charging is 68 F 77 F 20 C 25 C Using Batteries 2 3 Disposal Information Do not throw in trash Dispose to your local regulations The Rechargeable Battery Recycling Corporation is a non profit organization created to promote recycling of rechargeable batteries For more information about how to recycle batteries in your area visit www rbrc org Batteries can also be returned postage paid to ERC 200 Monarch Lane Door 39 Miamisburg OH 45342 CAUTION Do Not disassemble short circuit heat above 80 C or incinerate the battery It may explode The battery should be charged immediately for either long term storage or after the battery has been exhausted from a printing session Frequent charging will actually prolong battery life and has no negat
19. or call Service at the number listed on the back of this manual 6 2 Troubleshooting GLOSSARY To use this printer you should be familiar with the following terms Term Bar code Definition A sequence of vertical black and white bars The spacing and thickness of these bars is a way of representing data A scanner reads bar codes Non peel mode The print mode that does not remove the backing paper It is for labels printed in a continuous strip tags and receipt paper Normal mode The default data entry mode In it the user presses a key to access what appears on the face of the key except letters on the numeric keys Peel mode The print mode that removes the backing paper from the supplies as it prints the labels This mode allows you to apply the label immediately It is only for labels Platen roller The surface in the printer that the supply is held against It rotates helping to move the supply along Printhead The surface in the printer where the printing occurs The supply moves across the printhead to get the label printed Sensor A device that sees that a new label has started This is done with black marks on the back of the supplies Shift mode The print mode where the user presses the Shift key to e enter a letter shown on the face of numeric key See Entering Letters for more information delete all data on the current line when pressed with Bksp
20. scan depends on the way your printer is configured It will most likely prompt you on the display to press a certain key probably the trigger When you press it you activate the scanner To scan a bar code 1 Attach the safety strap to your wrist 2 Point the scanner at slight angle approximately 4 8 inches from the bar code symbol 3 Press the trigger or other key specified by your System Administrator CAUTION Do Not stare into the beam The laser scan LED lights green after a successful scan It lights amber after an unsuccessful scan This light is at the upper right of the keypad to the left of the On Off key 4 4 Basic Operations If the bar code does not scan Change the scanner s angle slightly and try again Clean the scanner window See Cleaning in Chapter 5 for more information Move the scanner 4 8 inches away from the bar code Adjust this distance as needed to find the correct distance Try scanning another bar code that you have scanned successfully If that scan is successful the scanning problem is with the bar code Move to a more dimly lit area Ensure there are no voids streaks in the bar code symbol If the scan is still unsuccessful ask your System Administrator to perform a scanner test Basic Operations 4 5 Certification Note This product is certified to be a Class laser product with the United States DHHS Center for Devices and Radiological
21. tteries and use them safely Charging Batteries You must charge the battery when you receive the printer even if you do not use it right away To charge batteries use either the Monarch 9462 single station or 9464 four station battery chargers See the documentation for those chargers for more information WARNING The battery might explode if placed on a different charger Using Batteries 2 1 Changing Batteries To change the battery 1 Turn the printer over and press the button on the battery compartment door at the bottom of the printer s handle and slide it open the door stays attached Battery Compartment Door Button 2 Turn the printer upright holding your palm beneath the open battery compartment Hit the printer on your hand and catch the battery as it slides out Battery 2 2 Using Batteries Insert a new battery into the compartment non ribbed end first Slide the compartment door shut You will have to press the battery in slightly so the door fits over it When the door shuts you hear it click into place Recycling Batteries The Rechargeable Battery Recycling Corporation is a non profit organization that promotes rechargeable battery recycling The RBRC accepts Li lon batteries For more information about how to recycle batteries in your area visit www rbrc org You can also contact your Paxar Service Representative about sending your batteries in for recyc
22. upplies service or assistance call toll free 1 800 543 6650 USA 1 800 363 7525 Canada 44 1279 786777 UK 45 14 67 00 France 49 5731 78060 Germany 34 93 746 43 10 Spain 01 800 300 72927 Mexico 55 47 338 2396 Brazil 61 2 9647 1833 Australia 852 2328 9949 Hong Kong 94 1 46500 Sri Lanka www paxar com
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