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1. gt User s Guide Wide Format Scanners contex We 4400 Models IQ 2400 and IQ 4400 series September 2012 About this Guide Contents CONTENTS orain tee cou nec aneu E suede E OE E EE 2 About this Guide assesses eedeaseeseacerinasoade vxnedeatseatectevepeeeavouateeternssaadas 2 Overview of the Scanner nsnsnsennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn 4 acanar ONU VIC iiine E a E 4 Scanhar PEG VOW Sarren AEE amecieiantocca 5 MSAA WO e EA 6 DVSIEIN TEQUIFCINGING seccecesedie edectensesasiseustactssgedeatesdideaisedtaeed s lt dudiesedeelasaees 6 Installation step DY St D ccccccccsseeeccecsseeecesseeeeeessseeeeeessaaaeeessssaaeeeesseaaes 6 Turning the Scanner ON and OFF cccssssseseeeeeeeeseeeeeeneeeeees 23 Main power SWIIECH cccccccseccccnscecensusecnsececsauecensuuessnaseessauesenssesessaaaes 23 Sleep ANA wake MODOS erreser arasen 24 Automatic shut down after idle timMe cccceccssseeeeeeseeeeeeeseaeeeees 25 Loading Originals into the Scanner ceseeeeeeeeeeeeeeeeeeees 26 Load face Up at the SCANNES S centet ccccccseeccccseecceeseeecesseeeesaeees 26 PULOIMAUC loa NO sern a A E EE EE E T 26 WIIG IO AQUA essri rin Rl 27 Unloading the original after SCAN cccccssescccssssseeecsenneeeeseseaneeseessseesesees 28 ON A NMO ee i A cc 29 Setting the INDUt SIZE sespeircsieseiris prense orrir jE rE ES EEEE 29 CANO oce E a A a 30 Softw
2. Double left click the system tray s WIiDEsystem icon to open the W DEsystem control interface Scanner mode Ready Original No orginal in scanner Scanner Messages No messages Maintenance Messages No maintenance required _ Reserve One Touch WIDEsystem program control interface With WIDEsystem you can View the scanner s status Move the mouse over the scanner icon on the system tray Status messages include whether or not the scanner is detected connection and runtime errors and readiness for scanning Scanner status message on Windows system tray e View Error messages and logs Runtime errors are reported immediately on your screen You can also open the Status tab and Log tab for viewing error messages e View information about the scanner device in relation to firmware and hardware revisions Open the nfo tab e Install new firmware You download new firmware to a folder on your machine Then right click on the scanner icon select Advanced Options gt Update Scanner Firmware to install it on your scanner e Initiate a scan of the system s hardware bus for re establishing the interface Right click on the scanner icon select Advanced Options gt Rescan Hardware Bus e Assign reassign applications to the scanner s one touch scan buttons or disable the one touch scan buttons altogether Open the One Touch tab to make settings e Setup your scanner so it can be shared by other P
3. network connection using the Test Button Use Settings to change network configuration Click Next when done Scanner Installation Wizard The scanner is identified on the network by the following name Contex 520P2300801V To test network connection connect scanner with a gigabit cable to the network and click the button Scanner network settings may be changed by clicking the button Contex 52DP2300801V Installation Scanner Installation 18 Calibrate the scanner camera alignment Transportation of your scanner could have slightly moved the cameras and they need to be realigned 1 2 3 Press Calibrate to start the wizard Follow the wizard s instructions to perform camera alignment If you did not clean the internal scan area glass as instructed in the previous installation steps then do so now You will be asked to insert your calibration sheet that came with the scanner Be sure to align the sheet arrow with the scanner middle arrow Press the Camera Alignment button The system will do the rest The wizard will notify you when calibration has completed successfully Vv Upon successful completion remove the calibration sheet See also the Scanner Maintenance and Calibration Guide for complete and illustrated instructions Scanner Installation Wizard Calibrate the scanner it is recommended to perform a brief Camera Aligment after the initial scanner activ
4. of your scanner and scanner drivers System requirements e PC or supported workstation Recommended requirements Core 2 processor 2 GB RAM 5 GB of available hard drive space USB 2 0 interface e Compatible Windows operating system View the ws readme htm file on the WiDEsystem TOOLS CD ROM e Enabled USB port on your PC e The WiDEsystem TOOLS CD supplied with your scanner e Scanning software and or compatible third party software See the section on Software Applications for Scanning e Grounded power outlet e PC with USB port or enabled Gigabit port _ NOTE Gigabit interface compatibility and speeds depend on your scanner model Installation step by step al A IMPORTANT DO NOT YET CONNECT THE SCANNER TO Set up the scan station BOWER OR PC Your scanner should be placed either on the specially designed stand alone floor stand or on a sturdy table Make sure there is enough space behind the scanner to allow the media to run out see also the Safety Instructions at the end of this operator s guide Installation 2 Install WIDEsystem and scan copy software on your PC A IMPORTANT WIDEsystem contains your essential scanner drivers You must install WIDEsystem before you connect the scanner or install any scanner software applications 1 Insert the WIDEsystem TOOLS CD ROM into your PC Normally the setup program interface will start automatically If it does not locate the setup
5. your other fingers to grip the edge of the lid Maintenance Open the scanner lid Pull the lid back Retain pressure on the lid release buttons and your grip on the lid edge as you pull the lid backwards towards your body Open the scanner lid all the way back 6l Clean the scanner s glass plate Make sure you use 2 fresh and clean lint free cloths for cleaning the glass plate Do not reuse the cloth you used to wipe the scanner bed 4 Spray apply a mild streak free glass cleaner onto a lint free cloth 5 Gently wipe the glass clean 6 Dry the glass completely using the other clean dry lint free cloth 7 Make sure that fluids to not get under the glass and that you leave the area dry A CAUTION Do not spray apply cleaner fluids directly on the glass plate or anywhere else in the scan area Maintenance 7 Clean the upper precision rollers The upper precision rollers are in the lid aligned in two rows on each side of the glass plate Their function to keep the document on a straight path as it moves forward in the scanner The upper precision rollers are in direct contact with the original s ink side and thus may require extra care when cleaning Spray apply a mild streak free glass cleaner onto a lint free cloth Gently wipe the rollers surface Use the cloth to turn the rollers so you wipe all sides Dry the rollers completely using another clean dry lint free cloth Make s
6. C s on the network Open the Scan to Net tab to make settings See also Installation Share the scanner on the LAN e Setup your scan software so it can access shared scanners on the network Open the Scan to Net tab to make settings e Launch the WIDEsystem on line help To find instructions on trouble shooting and using WIDEsystem with your scanner Open WIDEsystem and press the F1 key e Activate and upgrade your scanner Open the License tab You will need to have a valid license for the activation upgrade Scanning e Launch the scanner calibration wizard Right click on the scanner icon select Calibrate e Launch the WIDEsystem on line help To find instructions on trouble shooting and using WIDEsystem with your scanner Open WIDEsystem and press the F1 key Maintenance Maintenance About scanner maintenance Scanner maintenance will ensure optimal performance of your scanner There are three basic maintenance tasks 1 Cleaning Keep your scanner clean the next section describes how to thoroughly clean the internal scan area How often you need to clean will depend on how often and the types of media you scan If your work primarily involves scanning newspapers and old blueprints you may need to clean more often than users who only scan brochures and new drawings Be sure to clean the scanner when results are not optimal Particles of dust in the scan area can sometimes be the sole cause of streaks in the end r
7. If this PC is connected to the Internet choose Online below Otherwise choose Manual Installation Scanner Activation Online Online activation Online activation is very easy You only need your license key When you choose Online as the activation method the dialog shown on the top right appears 1 Enter you license key in the designated field 2 The key will be authenticated online right after it is entered and if valid a green tick will appear as shown in the dialog shown on the right middle Press the Activate button to continue The Success dialog will indicate successful activation Scanner Installation Wizard The scanner needs to be activated The scanner IQ 24a Not Activated USB must be activated within 50 hour Scanner Activation Wizard The scanner needs to be activated within 50 hour s Scanner serial number 52DP 230080 1V If this PC is connected to the Internet choose Online below Otherwise choose Manual Installation Scanner Activation Manual Manual activation e Have your license key ready before proceeding If you don t have one contact you dealer e Manual activation uses an Activation Code To produce an activation code you will need your license key and the scanner s ID which is a serial number or hardware ID The scanner s ID is read off the scanner and displayed by the wizard 1 e You will need to acc
8. above with its lid open The illustration indicates the key points parts and areas you need to recognize when cleaning the scanner Instructions regarding the cleaning tasks that involve these points follow below Lower rubber transport rollers Lower pressure rollers long amp white Upper precision rollers ele 4 ii We illo oF Opening lid to access scan area Lid latch lever Glass plate Scanner bed OPENING NO ioe cessscaimarea CIO 1AGMIEVET Maintenance To clean your scanner D amp a Turn the main power to OFF Press the main power switch at the back of the scanner to the OFF position 0 eeeeces o 8 2 Disconnect the scanner s power plug A CAUTION Always disconnect power before cleaning the scanner This step is to ensure your own personal safety and to help protect your device from potential damage Maintenance Clean the scanner surface Clean your scanners flat surface so dirt and dust are not dragged into the scan area with the original Open the scanner lid Press the lid release buttons The next steps involve cleaning the scan area under the scanner lid so you have to open it The scanner lid release buttons are at the back of the lid 1 Stand at the front of the scanner 2 Push down on the lid and simultaneously slide both release buttons towards the scanner s center with your fingers until you feel them unlock 3 Use
9. ading firmware always update WIDEsystem to the latest version WIDEsystem is available on your manufacturer s website Trouble Shooting Trouble Shooting This section describes trouble shooting procedures for the most common issues that can arise with your scanner Please look for a problem description that matches your actual situation If found perform the recommended trouble shooting procedures before requesting a service call How are errors reported on your system The scanner panel s Error Indicator will blink when the scanner detects an error WIDEsystem will report the nature of the error on your screen Correcting common errors 1 The actual nature and cause of the error may be reported immediately through a message on your screen If not open WIDEsystem double click the WIDEsystem icon a on your system tray and select the Status tab to view additional information about the error 2 The information on your screen may include instructions and actions to remedy the error Follow the instructions on your screen 3 Look for a description of the error and remedy in this users guide s trouble shooting section Follow the instructions provided Technical assistance In some cases you may need technical assistance You should contact your service provider if one or more of the following cases is true a the error cannot be remedied through the action suggested on your PC screen b the error and its remedy is not desc
10. are applications for SCANNING cccccccseeeeeecccseesseeeessceceesssseeseeeeesnees 30 Running applications from the scanner panel ccccceeeccseeccseeeseneesenees 30 Batch Scan serresrsarrere srna i nrin EE EEEE RE EEE taneseaeasenaseeiecetaneednses tesse 30 Monitoring your scanner with WIDESYStOM cccssseersseeeesaneneseaeees 31 MaN ENIO E iA TAEAE 33 About scanner maintenance sccccceecccccseeeccseeececsueecesseeeeeseseecessueseesaes 33 CICANING thE SCAN Ued ereenn EEEE 33 Overview Key maintenance points Cleaning 11scccsesseeeeeeeseeeeeeees 34 O A O a T sea 41 Replacing the glass plate ccccccccccseeeccsnesecsseeeeeaeeessaueesssneesessanenessaes 45 Replacing the glass Plate ccccccccccseeecceseeecnsneeessaeseesauseessneneessanenessaes 45 Replacing the glass plate Overview of key Palts c1cccccsseeceeeneeeeeaes 47 Downloading New Firmware 1scccccseeecceeeeecsneeeesaeseessaseesessnesessanenessaes 53 What is Firmware ccccccccccceeecceceececseeceeceeeceeseeecesseeeessaeeeesaaeees 53 When do need new firmware cccccsecceceeeceecesecesseseeeeeeeeeesaeeees 53 How to identify the firmware version running in the scanner 53 How to install new firmware cccccceeececeesceeceeceeeeeeeeseeeeeesaeeeeees 53 Troubl SNOG HNO sisipan anin E 54 How are errors reported ON your SYSLOM ccccseeeccsssseceaneeeseaeeeeseneneees 54 Correct
11. ation Before starting calibration please make sure the glass plate is dean Insert the Calibration Sheet in the scanner and choose a calibration procedure as depicted below Installation Scanner Installation Scanner Installation Wizard Installation complete The scanner has been installed correctly when you see this message For models that supports Gigabyte proceed to the steps for enabling gigabyte on the scanner plus sharing it on the network For USB only scanners you can also choose to share the scanner on the network Instructions for sharing USB scanners on the network follow below Scanner Installation completed The scanner IQ 2490 USB has been installed successfully Please click on Finish to close Installation Enabling Gigabit Interface 20 Enable Gigabit Ethernet Interface optional For scanner models with gigabit interface support For gigabit enabled scanners Optimal speed according to specifications may require you connect the scanner to a gigabit connection If network installation was skipped earlier here is how to add the scanner manually To enable gigabit interfacing 1 Disconnect the USB connection to your PC 2 Connect an approved gigabit cable to the scanner Ethernet interface socket at the scanner s back 3 Connect the other end of the gigabit cable to your LAN 4 Open WIDEsystem if not already open double click the WIDEsyst
12. b Select or deselect the Enter Sleep mode automatically option 7 If you do not select the Enter Sleep mode automatically option you will need to use the manual method for entering sleep mode by holding the power button down for 3 seconds 8 If you do select Enter Sleep mode automatically option proceed to the next step to set the dle time value 9 Set the value dle time before entering sleep This is the number of minutes the scanner can stand idle before entering the sleep mode on its Own 10 Press Apply to download your settings into the scanner s memory gt V Enter Sleep mode automatically Idle time before entering Sleep minutes 15 a Sleep Mode options in the WiIDEsystem program Timer tab NOTE With the scanner main power ON the scanner can be also be brought into Wake up and Sleep modes manually even while the Enter sleep mode automatically option is selected e Wake by pressing powa Scanner Messages No messages Maintenance Messages No maintenance required button on the panel or inserting a document for scanning e Sleep by pressing and holding down the power button for 3 seconds You can choose to disable automatic entry into Sleep mode entirely if you want only manual activation of the sleep mode or you can leave it enabled and retain both manual and automatic functions Loading Originals Loading Originals into the Scanner a a Load face up at th
13. bove Loose interface connection on both end unplug and then firmly plug in the interface cable System needs rebooting shut down the scanner and PC unplug the connections Then plug in the interface connections turn on the PC and when Windows is loaded turn on the scanner Trouble Shooting Problems Related to Operation of the Scanner Error Indicator LED blinking An error was detected The error may be reported immediately through a message on your screen If not open WIDEsystem scanner icon on your system tray and select the Status tab to view additional information about the error Perform one of the following e The information on your screen may include instructions and actions to remedy the error Follow the instructions on your screen e Look for a description of the error in this users guide Follow the instructions provided s In some cases you may need technical assistance You should contact your service provider if one or more of the following cases is true a the error cannot be remedied through the action suggested on your PC screen b the error and its remedy is not described in this users guide c the system fails to report the error on your screen In order to get the best and fastest solution to your problem you should prepare as much information as possible before calling Need to contact Technical assistance your service provider for technical assistance Your manufacture s webs
14. canner be on during the self test procedure power through its Sleep and Wake modes All LEDs are on during self test Turning the Scanner ON OFF Sleep and wake modes With the main power switch ON scanner power can be set in Sleep mode and Wake mode Sleep mode is the energy saving mode The scanner cannot scan when in the Sleep mode Wake mode is the full power ON mode for scanner operation The scanner will go from Wake mode into Sleep mode e Automatically after a set idle time see Sleep mode options below e Manually when you hold the power button down for 3 seconds Hold down the power button to enter Sleep mode Scanner in Sleep mode Power LED is red The scanner will go into Wake mode from Sleep mode e When you feed a document into the scanner e When you press the power button Scanner in Wake mode Power LED is green Turning the Scanner ON OFF Automatic shut down after idle time On delivery the scanner is set for automatic entry into sleep mode after a preset default idle time i e the length of time the scanner is not active You can prolong or shorten the idle time value to match your normal workflow note You will be prompted to change the idle time during installation If you have done this you can omit this step unless you wish to reset To change set the sleep mode options 4 Open WIDEsystem double click the WIDEsysem icon Ea in the system tray 5 Select the Timer Ta
15. ck on the WIDEsystem icon E in the system tray to open the WIDEsystem a program No messages Maintenance Messages No maintenance required 2 Press the Calibrate button Calibration Calibrate Before starting calibration please make sure the glass plate is dean i Insert the Calibration Sheet in the scanner and choose a calibration procedure as depicted below Select the Calibration type Select either Camera Alignment or Full Calibration e Camera Alignment will align horizontal capture for correct image stitching e Full Calibration will perform Camera Alignment B amp W calibration and Color calibration Maintenance Insert the calibration sheet During the process the wizard will ask you to insert the Calibration Sheet that came with your scanner The sheet s printed side must be inserted face up Align the sheet s midpoint arrow with the scanner s midpoint arrow and feed the sheet into the scanner Maintenance Calibration 5 lha program calibrates the scanner The program works in steps to analyze and correct the status of the sensors calibrate black and white values and calibrate color on color scanners The calibration sheet will be rescanned a number of times as the program processes data Let the program complete the calibration steps you requested Alignment or Complete The wizard will tell you when the process is finished After Calibrat
16. ded I Never push objects of any kind into the scanner through cabinet slots since they may touch dangerous voltage points or short out parts that could result in a risk of fire or electrical shock Avoid any possibility of spilling liquid of any kind on the scanner J Do not attempt to service the scanner yourself Opening or removing those covers requiring tools may expose you to dangerous voltage points or other risks Refer all servicing in those compartments to authorized service personnel K Unplug the scanner from the wall outlet and refer servicing to authorized service personnel under the following conditions When the power cord or plug is damaged or frayed If liquid has been spilled into the scanner If the scanner has been exposed to rain or water If the scanner does not operate normally when operating instructions are followed then adjust only those controls covered by the instructions in this manual Improper adjustment of controls other than those mentioned in this manual may result in permanent damage and will at best require extensive work by a qualified technician to restore this product to its normal operation e If the scanner has been dropped or the cabinet has been damaged e If the scanner exhibits a distinct change in performance indicating a need for service Appendixes Regulations FCC Regulations USA This equipment has been tested and found to comply with the limits for a Class A digital
17. defeat or ignore the purpose of the grounding type plug Installation 9 Turn on the scanner Turn on the main power switch at the back of the scanner 2s gt 9 D D t DE D 2 8 Installation 10 Connect the USB interface cable to the scanner Initial installation and activation of the scanner is easiest using the USB connection This applies also for Gigabit enabled models 1 The interface connection panel is found at the back of the scanner on its left side when facing the back 2 Connect the B connector end Square shaped end to a USB port on the scanner B nore For Gigabit enabled scanner models The installation wizard will instruct you on installation and activation of the gigabit interface later in the installation process For now only connect the USB Regulatory Notice Your scanner product has been tested to comply with the EMC Standards EN55022 and FCC Part 15 To maintain compliance only use the interface cables supplied with the scanner hie Connect the USB interface cable to the PC 1 On the PC verify that WIDEsystem is running the WIDEsystem icon should be visible in your system tray na 2 If WIDEsystem is not running locate the WIDEsystem entry under your Programs menu and start it manually 3 Make sure the USB cable is connected to the scanner as instructed in a previous step 4 Connect the A connect
18. device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CE Regulations EU This equipment has been tested and found to comply with the limits for a Class A product according to EN55022 VCCI Regulations Japan This equipment has been tested and found to comply with the limits for a Class A product according to Agreement of VCCI 2008 CISPR 22 Toxic or Hazardous Substances or Elements ABASVARTREHREE Toxic or hazardous Substances and Elements 58 SYWRARTzE diphenyl ethers PBDE SRAM O Indicates that this to
19. dge as you pull the lid backward towards your body 2 Open the scanner lid all the way back You will need to locate and recognize the key parts you will use for replacing the glass plate See the overview of key parts below Maintenance Replacing the glass plate Overview of key parts The illustration below shows the scanner from above with its lid open The illustration indicates the key parts and buttons you need to recognize when replacing a worn glass plate The glass plate is held and locked in place with 2 small white colored latches Each latch can be released from the glass plate by pressing down on its corresponding latch release button Each latch release button is placed in a square hole just under the latch it releases Glass plate Glass plate latches these hold the glass plate in place SA AL F PRL Glass plate latch release buttons in the square holes Glass plate latch Release button Maintenance 5 Detaching the glass plate free the 1 latch Stand at the front of the scanner You start at the scanner s right side 1 Detaching the first rightmost latch requires a sharp flat tool such as a pen or a small screwdriver NOTE Detaching the remaining latch will not require use of a tool 2 Locate the arrow label at the scanner s right side 3 Position the tool just under the glass plate edge where the arrow label indicates At the same time press down on the latch releas
20. dicated on the marking label If you are unsure of the type of power available consult your dealer or local power company E The scanner is intended for use on IT TT and TN power distribution systems and is equipped with a three wire grounding type plug This plug will fit only into a grounding type power outlet This is a safety feature which relies on building installation If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat or ignore the purpose of the grounding type plug F Do not allow anything to rest on the power cord Do not locate the scanner where persons will walk on the cord G If an extension cord is used with the scanner make sure that the total ampere ratings of the products plugged into the extension cord does not exceed the extension card ampere rating Make sure that the total rating of all products plugged into the wall outlet does not exceed 15 amperes H Slots or openings in the cabinet at the back or bottom are provided for ventilation This ensures reliable operation of the product and protects it from overheating These openings must never be blocked or covered The openings should never be blocked by placing the unit on a bed sofa rug or other similar soft surface This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation unless proper ventilation is provi
21. e OET a new glass plate into the scanner Pick up the new glass plate in the same manner as you removed the old one with two hands holding the glass on each end so you avoid touching the glass surface 2 Take special care to avoid touching the glass plate s bottom surface which normally will not be cleaned during maintenance 3 Stand at the front of the scanner as you hold the glass 4 Make sure you hold the glass for insertion with the correct surface facing down Note the direction of the facetted edges that indicate which is the bottom surface of the glass See the illustration of the glass plate s profile below 5 Hold the glass so that the bottom side surface faces your body as indicated in the glass plate s profile view below 6 Lower the new glass plate into the scanner at an angle as shown in the glass plate s profile view below so that the glass s lower edge meets the scanner s bottom position groove see next step A CAUTION The glass plate is long and thin and thus fragile Take care not to break it Glass Plate Profile View As you lower the glass plate into the scanner hold it at an angle similar to that shown in the illustration Top surface of glass plate Bottom surface of glass plate This side faces your body as you insert the glass plate Maintenance 10 Insert a new glass plate fit into bottom position groove 1 The glass plate will rest in the scanners lid be
22. e button in the first rightmost square hole 4 Carefully use the tool to flip the edge of the glass upwards until it comes above and free of the white latch that held it down 5 Release the latch release button Detaching the glass plate free the 2 latch After freeing the first latch in the previous step freeing the 2nd latch is easy 1 Press down on the latch release button in the 2nd square hole 2 The 2nd latch will release its grip and the glass will pop up over the latch 3 Let go of the latch release button Maintenance 7 Detaching the glass plate Tip the glass plate edge upwards After releasing the latches the glass plate is now free for removal 1 Stand at the front side of the scanner 2 Insert you thumbs under the glass plate edge around the middle area as shown in the illustration on the right NOTE If you can t get your thumbs under the glass use the sharp flat tool from step 5 to tip the glass high enough to get a thumb underneath 3 Tip the glass back and up so its two ends are free 8 Detaching the glass plate Lift the glass plate edge out of the scanner 1 Move your hands one at a time to each end of the glass 2 Apply light pressure with each hand as you lift the glass out of the scanner A CAUTION The glass plate is long and thin and thus fragile Take care not to break it Maintenance 2 Insert a new glass plat
23. e else in the scan area 10 Close the lid 1 Close the scanner lid all the way down until you hear the lid latches click 2 Gently try to pull open the lid to ensure it is locked in the closed position in both sides 3 Plug in the scanner and turn the main power switch to ON Maintenance n Your scanner is clean You have completed the steps required for cleaning your scanner and the scan area A Maintenance Calibration Scanner calibration is very easy to perform Calibration is carried out using the W DEsystem program you installed with your drivers After manually cleaning the scan area you just start the Calibration wizard and let it take over The wizard will ask you to insert a calibration sheet Other than that scanner calibration is completely automatic E NOTE Cleaning and calibration are tied together Cleaning the scanner creates the need for renewed calibration and correct calibration will always require a clean scan area To calibrate your scanner sled turn the scanner power ON If the main power is OFF press the main power switch at the back of the scanner to the ON position If the scanner is in Sleep mode press any button to set it in Wake mode The scanner is ready for calibration when the power LED lights green Maintenance Calibration Launch the scanner calibration wizard 1 On your PC Double cli
24. e scanner s center With automatic loading the scanner takes the original as soon as you Load your document with the image side facing upwards Align AN insert it in the paper slot Automatic loading is reliable for most jobs and the center of the document with the center arrow marking on especially useful for batch scanning jobs the ee bed 9 B 1 Make sure the Paper handling option Auto load is set in your scanning application Use the standard size markings to help align the document for a straight l aa A 2 Align the center of the document with the center arrow marking on the scan path You can use automatic loading or manual loading These loading options scanner bed are available in the scan copy application 3 Push the original into the insertion slot until you feel it contact the rollers and the Paper Ready LED lights green Ei NOTE The availability of the automatic and manual loading options will depend on your scan copy software and its level of compatibility with the scanner model Paper Ready LED green just before the paper feeds Load the paper face up Hold with both hands and align the document s center with 4 The scanner will grab the original automatically and move it into start the scanner center marking scan position 5 A delay factor can be set in the scanning application The delay will give you time to control straight positioning of the document if you feel the scanner is grabbing the original to
25. ean dry lint free cloth 4 Make sure that fluids to not get under the glass and that you leave the area dry A CAUTION Do not spray apply cleaner fluids directly on the glass plate or anywhere else in the scan area 13 Glass plate replaced successfully 1 Close the scanner lid all the way down until you here the lid latches click Gently try to pull open the lid to ensure it is locked in the closed position 2 Plug in the scanner and turn the main power switch to ON NOTE If your results are not optimal after changing the glass plate try to calibrate the scanner to tune it to its new glass plate 3 Maintenance Downloading New Firmware What is Firmware Like a computer your scanner needs an operating system in order to work This operating system is called Firmware Firmware runs inside the scanner and links its processors with the PC applications running the scanner When do I need new firmware Your scanner is shipped with the latest firmware available You can afterwards upgrade your original firmware with newer firmware and continue to do so as they are released Firmware upgrades can be downloaded from your manufacture s website or obtained through your dealer Upgrade your firmware when 1 One or more new features are released or other improvements are made to the scanner though its firmware 2 An error is discovered in the firmware version you have in the scan
26. ection of paper feeding show up in the Clean your glass plate and rollers as described in this users guide scanned image but not in the original Most dirt on the glass plate is introduced by the documents that are passed against it Wipe clean the document with a dry drawing lint free cloth before feeding the document into the scanner If the problem persists after cleaning calibrate the scanner with the scanner maintenance program The scanner may have memorized dirt specs and you need to recalibrate after dirt removal If the problem persists after cleaning and calibration Check the glass plate for scratches A damaged glass plate should be replaced Obtain a new glass plate from your service provider Follow the steps in the user s guide to replace the glass plate with a new one Appendixes Appendixes Important safety instructions A rece all of these instructions and save them for later use Follow all warnings and instructions marked on the scanner A Do not place the scanner on an unstable surface stand cart or table Serious damage can be caused if the unit falls B When cleaning do not spray apply liquid cleaners directly onto the scanner parts Apply liquids to your cloth and then use the dampened cloth to clean C Before cleaning or replacing any user replaceable parts be sure to turn the scanner power off and disconnect the power plug D The scanner should be operated from the power source type in
27. em icon a in the system tray 5 Press the Refresh Scanner List button 6 The system will automatically include and share the scanner on the network and enable scanning at gigabit speeds Bf nore Use only an approved gigabit cable Full specified performance cannot be guaranteed with other cables or normal LAN cables E NOTE WIDEsystem will provide a warning if you are running on a gigabit scanner without a gigabit connection WIDEsystem No scanners found No scanners found Please connect and install a scanner Calibrate A Installation Set up USB connected scanner for sharing on the network 21 Set USB scanner for sharing on the network Optional For USB only non gigabit scanner models You can enable other PCs on the LAN to use the USB connected scanner This is called Sharing After activating the scanner You can set it up as a shared scanner through WIDEsystem NOTE These instructions apply only for scanners using USB interfacing to PCs Gigabit scanners will be shared automatically See the previous instructions for enabling gigabit on models that support it 1 Make sure your PC with the scanner connected via USB is connected to the LAN 2 Double click on the WIDEsystem program icon and select the Network tab 3 Select the option Share the scanner on the network 4 Press the OK button to accept the settings On most LAN systems this is a
28. ess the internet from any device Here you can enter the 2 values license key and ID to get an activation code e Follow the instructions below 1 When you choose Manual as the activation method you will be asked to enter an activation code in the empty field Click Next to obtain an activation code 2 The Manual activation wizard will display instructions Please note the actual scanner s ID hardware ID or S N serial number supplied by the wizard 1 You will need this ID to obtain the activation code in the next steps 3 Goto www Licenseactivate com 4 Inthe web interface titled License Activation enter your license key in the designated field 5 Enter the scanner s ID hardware ID or S N that is supplied by the wizard as describe in step 2 6 Note or copy the Activation Code produced by the Licenseactivate com website 2 7 Enter or paste the activation code in the manual activation wizard dialog 3 and press Next 8 The system will activate the scanner Upon completion the system will display the success message The scanner with serial number 67GA 1500Q0 10 can be activated manually with an actvation code The activation code starts with the letters AC and is 36 characters long Code If you do not have a code dick on Next j Manual activation of the scanner with serial number 67GA 15000019 Please fil in Gamers 1 If you do not have a license
29. esult See more under the section Cleaning the scan area Calibration Calibrate the scanner if your output is not optimal and cleaning above does not remedy the problem Calibration will renew the scanner s original color and BW precision Scanner Calibration is easy to perform To run you insert a Calibration Sheet and start the Scanner Maintenance program The rest is done by the program Make sure the scanner is clean before calibrating See more under the section Calibration Scanner Maintenance program Replacing the glass plate This should be carried out when a worn glass plate affects your results You may need a new glass plate if streaks still appear on the image even after cleaning the glass See more under the section Replacing the glass plate Cleaning the scan area How often you should clean your scanner will largely depend on how much you use the scanner and the condition of your documents Generally be sure to clean at least once a month and always right before important jobs that require a high degree of precision You must clean the following scanner parts areas on SS The scanner bed Glass plate Upper precision rollers Lower pressure rollers Lower rubber transport rollers Ef NOTE To help locate these parts on the scanner see the Overview of key maintenance points Cleaning on the next page Maintenance Overview Key maintenance points Cleaning The illustration below shows the scanner from
30. exe file on the CD and start it manually 2 Follow the instructions on your screen to install the WIDEsystem software and scanner drivers Reboot the PC when asked to do so to complete installation Remove the CD when done with installation 4 To verify correct installation of WIDEsystem the WIDEsystem icon will be visible in your system tray a 5 After installing WIDEsystem install the Scan amp Copy software you will be using with the scanner Select the required installation options for the Scan amp Copy software from the WIDEsystem TOOLS CD or from a third party installation CD A IMPORTANT During all installation steps be sure to select YES if Windows asks you to allow the software to access the network A CAUTION DO NOT YET CONNECT THE SCANNER TO POWER OR TO THE PC This is to ensure your own personal safety and to help protect your device from potential damage during cleaning in the next steps 6 After installing software leave the PC ON as you perform the next steps to prepare and setup the scanner Installation B Clean the scanner feeding bed This is the flat surface in front of the insertion slot Wipe thoroughly so dirt and dust are not dragged into the scan area with the original Open the scanner lid Press the lid release buttons The internal scan area should be wiped clean for any dust accumulated during packaging and shipping The scan area is under the scanner lid so yo
31. ing COMMON CLTOSS sseeeccccceeccsseeeeeccesecsaeeseeceesssaueesseeeessssaaaees 54 Technical GSSISTANCC iio sch ciinceeecideiacccdansszieiceadecessavteitbensacdedeensaeciiesdeaeed 54 Problems Related to Scanner Installation cccccccccssseeseecsnsneseeeseaneeees 55 Problems Related to Operation Of the SCANNEL ccccscseecessseeseeeeeaneeees 56 Problems Related to the Scanning R SUItS ccccccseeeeceeeeneeecessnneeees 59 PD UNC Ss asec cscs ed etc pre cine semen wen teaementeaeneuceceeeuscediweesc 60 Important safety instructions cccccccccseseecnseesecnauseecsauseensueesesanesessanseens 60 POO AOI eea st sate cencue ns nen nese cecetsenseeseeseeese eerwasareniseessees 61 About this Guide This guide explains how to operate and maintain your wide format scanner The guide assumes basic knowledge of your computer and operating system and does not repeat material from their documentation Be sure to refer to 1 The Installation section describes correct installation of your scanner drivers 2 The readme htm file in the ws folder on the WiDEsystem TOOLS CD ROM Contains the most current installation and OS compatibility SSUES About this Guide 3 WIDEsystem TOOLS Help After installing your drivers open WIDEsystem and press F1 Contains information on using the WIDEsystem application and Scanner Maintenance software This user s guide covers the following models BAIN nursi m Al
32. ion 1 Remove the Scanner Calibration Sheet from the scanner 2 Return the Scanner Calibration Sheet to its protective tube 3 Store the folder in a dry place and out of direct light Maintenance Replacing the glass plate Replacing the glass plate Your documents move against the glass plate as they pass the scanner s sensors After long term use the glass plate can become worn or scratched and this can affect image capture precision Changing the glass will renew your scanner and ensure optimal results To replace a worn glass plate Arun the main power to OFF Press the main power switch at the back of the scanner to the OFF position 2 Disconnect the scanner s power plug A CAUTION This step is to ensure your own personal safety and to help protect your device from potential damage Maintenance Open the scanner lid Press the lid release buttons The glass plate is in the scan area under the scanner lid You need to open the lid to replace it 1 The scanner lid release buttons are at the back of the lid Stand at the front of the scanner Push down on the lid and simultaneously slide both release buttons towards the scanner s center with your fingers until you feel them unlock 4 Use your other fingers to grip the edge of the lid w N Open the scanner lid Pull the lid back 1 Retain pressure on the lid release buttons and your grip on the lid e
33. ite contains service provider contact information See instructions above Trouble Shooting You know a Paper jam error has occurred when the scanner stops scanning and the Paper Ready LED shuts OFF from blinking Error message Paper Jam while the document is still engaged in the drive system Your software will report the Paper Jam error To remedy Eject the document from the scanner Press and hold down the Paper Backwards or the Paper Forward key If the document does not eject respond to pressing the keys you will need to open the scanner lid to remove it Simultaneously press the lid release buttons towards the scanner s center with your fingers until you feel them unlock Use your other fingers to grip the edge of the lid Open the lid Press the lid release buttons 4 With one hand pull the lid backwards to open and use the other hand to pull out the document so it comes completely free of the scanning area Hold the lid open and remove the document 5 Close the lid 6 When the scanner is ready again reload the document again to scan 7 Ifyou still get a paper jam error repeat the steps above but select the Soft handling option in your software before reloading Trouble Shooting This message may appear when running the Scanner Maintenance program 1 The most common cause is a dirty or smudged glass plate Clean the scanning area reboot the scanner and then complete the calibration steps as described i
34. key then contact your dealer to obtain one Please do the following 2 From an internet connected device visit www Licenseactivate com 3 Enter your license key and the following HardWare ID AADB 4AWB CSAB WAAY SABF EANA ai 4 Note the resulting activation code 5 Enter the activation code the next time the wizard is started L_ Print Saver J La License Activation Please complete the form below License Activation Activation information Y Activation Code Generated Activation Code information Serial Number AADB 4AWB CSAB WAAY SABF EANA 2 Activation Code AC5M8P JZMG6NF V9P2X5 DRPJU8 2T3J3L ERLFKQ Scanner Activation Wizard The scanner with serial number 67GA 150090 10 can be activated manually with an activation code The activation code starts with the letters AC and is 36 characters long l Code A z Scanner Activation Wizard 3 ed CSM8P JZMENF V9P 2X5 DRP JUS 273 3 ERLFKQ A If you do not have a code dick on Next Please fill in l Scanner is restarting Activate Next 7 Please wait mm ciel Installation Scanner Installation Change network name Change the scanner s network name optional NOTE This step only appears with licensed Ethernet supported scanners as detected during activation You may wish to change the default name of the scanner to comply with your organization Test
35. l above models are ENERGY STAR compliant A IMPORTANT Be sure to use the WIDEsystem TOOLS CD ROM that came with your scanner or a newer version Out of date versions of WIDEsystem software may not detect your scanner model Bf nore Windows Compatibility Your scanner and drivers are tested and developed to support the most current active Microsoft Windows version OS systems Drivers and interface support in regard to specific Windows versions will follow the Microsoft Support Lifecycle Policy The compatibility specifications can therefore change accordingly The most current OS compatibility specifications and drivers will be available on your manufacturer s website Overview of Scanner Overview of the Scanner Below The parts buttons and areas you need to recognize for using the scanner Scanner front view ra Release buttons for opening scanner lid for maintenance Paper return guides Operator s Panel Paper feeding guides Insertion slot for document feeding AONE DUNO RRT Error indicator Paper ready indicator One Touch buttons Paper forward button Paper backwards button Overview of Scanner Scanner rear view Release buttons for opening scanner lid for maintenance Connection panel Paper return guides Interface connections USB Gigabit Main power switch Main power connection socket Installation Installation Follow the steps below for quick and easy installation
36. ll you have to do However some systems will require Advanced settings such as specific communication port numbers Contact your LAN administrator for information regarding Advanced settings NOTE Open WIDEsystem and press the lt F1 gt key for viewing complete on line help regarding the Network setup procedures and options including Advanced settings NOTE PCs on the LAN that will use the scanner must be installed with WIDEsystem and compatible scan copy software ia WIDEsystem ox Network Selected Scanner E Share the scanner on the network Advanced Network Scanner Add a network scanner to your scanner list Turning the Scanner ON OFF Turning the Scanner ON and OFF Scanner ready to scan Main power switch The scanner is ready for scanning when the power LED turns green The scanner starts up in Wake mode see next section The main power switch is at the back of the scanner Press the left side of the switch marked I to turn the main power to ON Press the right side of the switch marked O to turn the main power to OFF Main power switch is at the back of the scanner Press I for ON and 0 for OFF Self test procedure When you turn the main power ON the scanner runs a short self test Scanner ready in Wake mode procedure This takes less than one minute The 3 LEDs on the panel will You can leave the main power switch permanently ON and control s
37. mware Restart the scanner If the scanner detects corrupted firmware it will start up in Safe Mode Confirm Safe Mode Open WIDEsystem Right double click the WIDEsystem scanner icon on your system tray The Scanner field should show Scanner is in Safe Mode Follow the steps for firmware installation L NOTE Safe Mode is only for repairing a corrupted or interrupted firmware installation Do not attempt to use the scanner when it is in Safe Mode Trouble Shooting Problems Related to the Scanning Results Check in your scanning application that your size settings are either for Auto detection or correspond to the size of the whole Entire image is not scanned original Check in your scanning application that you are loading the original correctly Be sure to align the center of the original with the scanner s center arrow marking Remove the original from the scanner and calibrate the scanner with the Scanner Maintenance program Calibration includes Stitching problems Image sections correction of stitching errors misaligned at points between the sensors If the problem persists after calibration Your sensors may need readjusting Summon your technical service provider overlapping pixels This is often caused by an unclean glass plate Even a single spec of dirt in the wrong spot on the glass plate can apply a streak One or more thin vertical lines in the along your entire scan To remedy dir
38. n the section Maintenance in this quide 2 Ifthe problem persists after cleaning the scanning area The problem could be caused by a loose object in the optical path Remove any torn pieces of paper or other loose objects from the scanning area Even the smallest loose objects will disturb the scanner s adjustment function Summon your technical service provider if the problem persists Scanner Maintenance error message Stitching failed lt Application control kevs one touch do not Check the One Touch setup entries in WIDEsystem Click on the scanner icon aok ys Touch tab View WIDEsystem Help for instructions Check that the applications defined in the WIDEsystem One Touch setup entries are installed on your PC Make sure you have clicked Reserve One Touch in WIDEsystem Make sure that the applications defined in the WIDEsystem One Touch setup entries are actually designed to work with compatible with your scanner s application control keys See the application s documentation or contact the application software dealer to open WIDEsystem and select the One A power failure could interrupt an ongoing firmware upgrade process The scanner will not run correctly after an interrupted Can t operate or contact scanner after firmware update process Only part of the intended firmware may be loaded rendering the scanner inaccessible You need reboot Firmware upgrade failure the scanner to Safe Mode to reapply the fir
39. ner and your manufacturer recommends installation of new firmware in which the error is corrected Ef NOTE Your manufacture s website specifies improvements for every new firmware release How to identify the firmware version running in the scanner 1 ae wy Start WIDEsystem double click on the system tray s WIDEsystem icon pa Select the Info tab The Info tab displays useful data about your scanner firmware Firmware release Upgradeable firmware version Firmware download time The date time the current firmware was downloaded You can upgrade your firmware if the Firmware Release number is lower than the newest firmware version number on your manufacture s website How to install new firmware New firmware is installed by opening the firmware exe file The firmware exe file must first reside on your machine Select the Save target or Save Link option if downloading from the web To install the firmware file on your scanner 1 Oh a Go to your manufacture s website and locate the new firmware for your scanner Download save the firmware exe file in a folder on your machine Double click the exe file to start the installation wizard Follow the wizard s instructions on your screen Installation can take up to 1 minute depending on the scanner model and firmware version The WIDEsystem scanner icon on your system tray blinks red during the process B NOTE Update WIDEsystem When upgr
40. o fast Loading Originals Manual loading 1 Make sure the Paper handling option Manua is set in your scanning application 2 Align the center of the document with the center arrow marking on the scanner bed 3 Push the original into the insertion slot until you feel it contact the rollers and the Paper Ready LED lights green 4 While holding the original in place with one hand use the other hand to press and hold down the Paper Forward button on the scanner When Paper Ready LED is green press the Paper Forward button 5 The original moves into the start scan position Loading Originals Unloading the original after scan 1 Press the Paper Backward button to eject the original back to the scanner feeding bed towards you Press the Paper Forward button if you wish to eject the original out the back of the scanner Loading Originals Soft Handling The Soft handling option can be selected in your scan application Soft handling means that feeding and scanning are slowed down You can use the option with both Manual and Automatic loading NOTE The availability of the soft handling load option depends on your scan copy software and its level of compatibility with the scanner model Use Soft handling with 1 Old curled or creased originals that trigger a paper jam See Trouble Shooting Paper Jam error for correcting a paper jam error 2 Fragile originals you want passed delicately th
41. o not run Installation wizard automatically To continue click Next Scanner Installation Wizard Connect your scanner to your PC with a USB cable Make sure the scanner is tumed on and your PC has connection to the scanner Windows may show you one or more dialogues when a scanner is being connected for the first time Please complete it before you click on Next to continue F your firewall blocks network traffic then you need to unblock the program and click the Refresh button in the next wizard page i Installation Scanner Installation 14 Set energy star idle time preference On delivery the scanner is set for automatic entry into sleep mode after a preset idle time i e the length of time the scanner is not active The default idle time setting for energy star compliancy is 15 minutes You may wish to prolong it to avoid frequent automatic shutdowns Set a new idle time or select do not sleep to deactivate automatic entry into sleep mode Scanner Installation Wizard The scanner IQ 24xx Not Activated USB has an Energy Star function and enters sleep mode after being idle for 15 minutes You may change this setting here Installation Scanner Activation m Activate the scanner You must activate your scanner with its licence before you can use it Please follow the Scanner Activation Wizard s instructions 1 NOTE Your supplier may have
42. or end flat end to a USB port on your computer nore It is recommended to use an available USB port on the back of the PC Using USB ports on the front can affect performance on some PC models iia f Installation Scanner installation 12 The Installation Wizard starts up 1 The driver will detect the scanner and start the scanner installation wizard 2 On first time installations the WIDEsystem Scanner Installation Wizard should start after 20 seconds 3 If the installation wizard does not start up perform one or more of the following a Unplug and reinsert the USB connections to scanner and PC b Ensure the USB cable is connected firmly at both ends c Try a different USB port on the PC d Make sure the USB is inserted into the port marked for USB at the back of the scanner and not for example the Ethernet port Scanner installation 13 Windows installs the scanner 1 Click Next and follow the instructions on your screen to install the scanner on your PC 2 Most of the scanner installation process is automatic 3 Wait until the completion message appears 4 Press Next when done A IMPORTANT During all installation steps be sure to select YES if Windows asks you to allow the software to access the network a _ 7 Scanner Installation Wizard Welcome to the Scanner Installation Wizard This wizard will help you to register your scanner on your PC F D
43. pre activated the scanner for you If the scanner is pre activated the wizard will skip this step and following steps 16a 16b About license keys and activation codes e You will need to enter your license key that came with your scanner Contact you dealer if you do not have a license key Online activation will only require the license key e Manual activation will additionally require an activation code Activation codes can be obtained from your dealer or through the manufacturer s License website Follow the instructions Manual Activation below to obtain an activation code through the manufacturers License website To activate the scanner 1 Press the Activate button to start the activation wizard 2 You are presented with 2 ways to activate the scanner Online and Manual 3 If your PC is connected to the Internet choose Online activation otherwise choose Manually 4 If you chose Online proceed to the instructions in step 16a and skip 16b If you chose Manual proceed to the instructions in step 16b skip 16a A IMPORTANT During all installation steps be sure to select YES if Windows asks you to allow the software to access the network Scanner Installation Wizard The scanner needs to be activated The scanner IQ 24 Not Activated USB must be activated within 50 hours Scanner Activation Wizard The scanner needs to be activated within 50 hour s Scanner serial number 52DP2300801V
44. ribed in this users guide c the system fails to report the error on your screen Before calling technical assistance prepare the following 23 M N 5 D Se NO AAA N M MN W 1 Write down your scanner model number and serial number printed on a label on the back of the scanner 2 Write down your Firmware version See the section How to identify the X C 4 PS UL us LISTED contex _ m firmware version running in the scanner ME01 ee Made in Denmark A ZRRAMARA al NOTE Your manufacture s website contains service provider contact information Trouble Shooting Problems Related to Scanner Installation Your interface is not enabled on the PC or set up correctly Go through the installation steps for your interface board and its Unknown device is found message driver and control that the Windows device manager lists the interface option WIDEsystem drivers were not installed before connecting the scanner Shut down the scanner and PC unplug power and USB connections and restart the installation from step 1 as described in the installation section of this guide If you continued installation before installing WIDEsystem see the troubleshooting instructions below Loose interface connection on both ends unplug and then firmly plug in the interface cable System needs rebooting shut down the scanner and PC unplug power and USB connections Then plug in the USB connections and turn on the PC When Windows i
45. rough the drive system Setting the input size The nput size defines the scan area You enter the input size in your application s input size dialogs E NOTE The availability of the Input size options described below will depend on your scan copy software and its level of compatibility with the scanner model 3 ways to set find and set the input size 1 Use automatic size detection The scanner will detect the edges of the document and calculate the input size for you 2 Seta standard size common standard sizes are marked on the scanner bed Use these markings to determine which standard size matches the original and then select that size in the application s input size dialog 3 Set the size manually for irregular sizes Measure your document with the inch cm ruler on the scanner bed Enter your width measurement in the width setting field in your application s input size setup dialog You can also measure and set a length value or choose automatic length detection Scanning Scanning Batch scanning Batch scanning involves jobs where you want to feed and scan a whole set Software applications for scanning of originals that require equal scan settings The basic steps are 1 Set your scan settings size type image adjustments for the batch Your scanner is controlled through scan copy or imaging software installed Your settings will apply to ALL the documents in the batch on your PC oo 2 Set
46. s loaded plug in the scanner power and turn on the scanner main power switch If you connected and tried to install the scanner before installing WIDEsystem the unknown device found message will appear If No functional drivers found yellow error you ignored this and continued to step through the dialogs from there the scanner will be entered on the system as a new device icon on scanner in Device Manager without functional drivers If this is the case the scanner will be displayed in the Windows Device Manager with a yellow error icon The scanner entry must be removed from the Device manager before re installing correctly In the Device Manager remove the scanner entry Shut down the PC shut down and unplug the scanner disconnect the scanner from the PC Perform the installation from step 1 as described in the installation section of this guide Be sure to install WIDEsystem before connecting the scanner The WIDEsystem driver version installed on your PC is older than your scanner model Install the WIDEsystem drivers from WIDEsystem does not detect the scanner the WIDEsystem TOOLS CD ROM that came with your scanner If not available download the newest version from your manufacturer s website or contact your dealer to obtain the right WIDEsystem version WIDEsystem drivers were not installed before connecting the scanner Shut down the scanner and PC unplug the connections and restart the installation from step 1 as described a
47. the scan software into Batch Mode This will tell the scanner to start Optimal full featured scanning functionality is obtainable through scan scanning as soon as the document is fed so you don t need to trigger and copy software specifically developed for compatibility with your scanner the scan model See the scanner manufacturer s website for information on scanner 3 Choose Automatic loading optional for fast and effective loading software and compatible third party applications Read you scan software s on line help pages for specific information on batch scanning with the application NOTE The availability of Batch scanning options will depend on your scan copy software and its level of compatibility with the scanner model Running applications from the scanner panel Normally you would control the scanner from your PC through your scan software user interface However your scanner also supports one touch buttons that enable you to trigger scanner compatible software from the scanner panel Configuration of your one touch buttons is controlled through WIDEsystem Please refer to the on line help in WIDEsystem and your compatible scanner software for instructions The one touch buttons Scan Copy or Email Scanning Monitoring your scanner with WIDEsystem You installed WIDEsystem with the scanner drivers WIDEsystem contains an application that monitors the scanner and reports on its functionality
48. tween the bottom and top position grooves Locate the glass plate s bottom position groove in the lid This is the groove furthest from your body when you stand at the scanner s front Place the lower edge of the glass plate so it rests in the glass plate s bottom position groove Carefully tilt the upper edge the edge closest to your body down until the glass plate rests in the scanner lid between the 2 grooves top bottom position grooves Glass plate lower edge Bottom position groove 11 Lock the new glass plate in place The glass needs to be locked in place with the two latches At this point the latches are under the glass plate and they need to be brought above so they grip the glass plate s edge i 2 3 Start at the right side Press down on the first rightmost latch release button With your other hand press down on the glass plate near the latch so the glass plate s edge snaps down under the latch Repeat the process with the other latch Ensure that both latches are gripping the glass plate s edges Maintenance 12 Clean the new glass plate Make sure you use 2 fresh and clean lint free cloths for cleaning your new glass plate 1 Spray apply a mild streak free glass cleaner onto a lint free cloth 2 Gently wipe the glass clean Look for fingerprints and smudges that may have been applied to the glass during replacement 3 Dry the glass completely using the other cl
49. u have to open it The scanner lid release buttons are at the back of the lid 1 Stand at the front of the scanner 2 Push down on the lid and simultaneously slide both release buttons towards the scanner s center with your fingers until you feel them unlock 3 Use your other fingers to grip the edge of the lid Installation Open the scanner lid Pull the lid back Retain pressure on the lid release buttons and your grip on the lid edge as you pull the lid backwards towards your body Open the scanner lid all the way back 6 Clean the internal scan area Wipe the internal scan area free of dust Use a dry lint free cloth If you detect smudges on the glass that cannot be wiped clean with a dry cloth refer to this guide s section Cleaning the scan area for instructions on thoroughly cleaning the scan area in connection with scanner maintenance Installation 7 Connect the power cable to the scanner Connect the scanner power cable to the scanner s main power connection socket The main power connection socket is at the scanner s back 8 Connect power to the wall outlet Connect the other end of the scanner power cable to the power outlet A CAUTION The scanner is equipped with a three wire pin grounding type plug If you cannot insert the plug into your outlet contact your electrician to replace the plug or outlet to ensure a grounded power connection Do not try to
50. ure that you leave the area dry ot go IN a A CAUTION Do not spray apply cleaner fluids directly to the rollers or anywhere else in the scan area 8 Clean the white pressure rollers The white pressure rollers are the long rollers between the transport rollers They function to hold documents flat in the scanner Spray apply a mild streak free glass cleaner onto a lint free cloth Gently wipe the white rollers surface Use the cloth to turn the rollers so you wipe all sides 9 Dry the rollers completely using another clean dry lint free cloth 10 Make sure that you leave the area dry ON A CAUTION Do not spray apply cleaner fluids directly to the rollers or anywhere else in the scan area Maintenance 2 Clean the transport rollers The transport rollers are placed in two rows on each side of the white pressure rollers The black transport rollers are motorized and function to move the document through the scanner 1 Spray apply a mild streak free glass cleaner onto a lint free cloth 2 Gently wipe the transport roller s surface 3 Use the cloth to turn the rollers so you wipe all sides The transport rollers are all connected on the axels so you only need to turn one to turn them all 4 Dry the transport rollers completely using another clean dry lint free cloth 5 Make sure that you leave the area dry A CAUTION Do not spray apply cleaner fluids directly to the rollers or anywher
51. xic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in SJ T11363 2006 RRBZASA SYMREBBeEMAYRAMA PHS SYESJ T11363 2006 tr ER TERY PREBEROE X Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement in SJ T 11363 2006 RRZASASMRMSSEZRANR YRAMARO OOOO SJ 111363 200645 7 ALTE AY BR BS EK Enterprises may further provide in this box technical explanation for marking X based on their actual conditions DA FY Fe Eh AR ESR a EAST X AYR ETT RE EAA

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