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Paxar Monarch 9855 User's Manual

1. MONETARY Mg SECONDARY DECIMAL SLASHED POWER UP PROMPT FLASH SIGN SIGN PLACES ZERO MODE SET STORAGE You can set your printer configurations to fit your daily operation using either the offline menus or the online configuration option After an option is selected in the online configuration or offline Setup Menu the option is saved when the printer is turned off Setting Defaults 6 1 The monetary formatting options are listed in the table below Option Choices Default Monetary sign None USA UK Japan USA Germany France Spain Italy Sweden Finland Austria India Russia Korea Thailand China Euro Dollar Secondary Sign No Yes No Decimal Places 0 1 2 3 2 Slashed Zero No Yes No Power up Mode Online Offline Online Prompt Set English French German English Spanish ES Japanese Portuguese Italian Swedish Spanish 2 MX Danish Dutch Finnish Norwegian Flash Storage Disabled Enabled Disabled The monetary sign secondary sign and decimal places options are used in conjunction with option 42 Refer to the optional Packet Reference Manual for more information The settings for Monetary Sign Secondary Sign Slashed Zero and Decimal Places are applied when a format is downloaded Changing the settings does not affect batches already in the printer 6 2 Setting Defaults Monetary Sign You can also select None if you do not want a monetary sign to print in
2. 00 cece eee eee eee 7 2 Downloading a Script onnenn neeaae oie pitas Hwee 7 3 Enabling a Script 22 023 sceety eran aeanoea 7 4 Deleting a Script lt 3 otis tice ai e eo na alaaa 7 5 Enabling Status Polling ctc c2siivecebiivetintebhians iedeked eee 7 6 Enabling Immediate Commands n on nanne nnee 7 6 PRINTING Gonen ioe Sede avdinaidme ate gin feed aban ne wee e ed Seeker ane ys 8 1 PRIMING iecit ieina a nlieusshotiwadaeeidetes bod hia bubdantaax 8 1 On Demand Mode Printing 0 0 cece eee eee eee 8 2 Printing an Error Label 3 4 ceacdate wed Ge ekeicet Hektor nas 8 2 Pausing a BAN sis cnn arate See th eea 8 3 Restarting 4 Batch ine drenten pawn ten wien giana weet x 8 3 Canceling a Paused Batch 0 cece eee eee eee 8 4 Repeating a Balen sic lt g voli wea ees bee Peeniee meee dliees pee ees 8 6 Offline Printing 62x eseern 3 scat CLES oes eed ab eheatamme accents Le 8 7 Special Printing Considerations 00 c cece eee eee eee 8 8 Printing True Wpe Fon we 2 ots ud eed eaeee pee eiee eee se y 8 9 Licensing Your Fonts 23 42x aes bei pee eted ce oke idee ees 8 10 CARE AND MAINTENANCE 0 000 cece e eee eee eee aes 9 1 Clearing Label Jams cs css cits sana ceie Ocha es eakas eee nae 9 1 Cleaning Sena rea ou tert Maca Send geen ae Waa 9 1 Replacing the Printhead lt 2 scncveeoetre ein teekdew ed cheats ees 9 6 DIAGNOSTICS amp TROUBLESHOOTING 0
3. Formatting Flash Memory Before storing packets in flash memory downloading a script or if the printer s firmware is updated you must format the flash memory Formatting flash memory is only required once during initial printer setup When you format flash memory the script and any downloaded TrueType fonts saved in the printer s flash memory are deleted and must be resent to the printer To format flash memory from the Main Menu select Setup Then follow these steps 1 Press or until you see SETUP Flash Memory gt 2 Press Enter Pause FLASH MEMORY Format Flash gt 3 Press Enter Pause Setting Defaults 6 9 Are you sure No gt 4 Press to display Yes and press Enter Pause CREATING FLASH FILE SYSTEM 1 The printer s flash memory is cleared and reformatted This process may take several minutes The printer reboots automatically after formatting flash memory You need to resend any fonts you want to use to flash memory again You return to the Print Mode Ready menu Checking Available Flash Memory If you receive errors when downloading a script or other packets make sure you have enough flash memory available When you format flash memory the script and any downloaded TrueType fonts saved in the printer s flash memory are deleted and must be resent to the printer To check available flash memory from the Main Menu select Setup Then follow t
4. 4 Press Escape Clear until you see the Main Menu Using Scripts 7 5 Enabling Status Polling Status polling allows you to obtain information about the readiness of the printer and the current or last received print job Your System Administrator can enable status polling while the printer is running in Script mode To enable status polling 1 From the Script Menu press or until you see SCRIPTS Status Polling gt 2 Press Enter Pause Enable Polling No gt 3 Use or to select either Yes or No and press Enter Pause The default is No Enabling Immediate Commands Your System Administrator can use immediate commands to reset the printer or cancel and repeat batches To enable immediate commands 1 From the Script Menu press or until you see SCRIPTS lt Immed Commands 2 Press Enter Pause Enable Immed No gt 3 Use or to select either Yes or No and press Enter Pause The default is No 4 Press Escape Clear until you see the Main Menu 7 6 Using Scripts PRINTING 8 This chapter explains how to use on demand mode printing print an error label print pause restart cancel and repeat a batch You can send format batch and graphic data to the printer from a host When the printer receives the data batches begin printing automatically The optional Packet Reference Manual tells how to create store and download the data necessary t
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6. 19 mm to 102 mm 1 2 inches to 16 0 inches 30 mm to 406 mm NOTE The maximum cut tag length using the stacker is 3 66 inches 93 mm 7 mils to 10 mils 5 degrees plus or minus from 90 degrees with respect to the edge 3 66 inches 93 mm Supplies For high temperature or high humidity environments contact Paxar for supply recommendations Continuous non indexed supply does not have perforations or black marks and must be used in continuous mode We recommend using continuous supply with a tear bar or the optional knife If you purchased the optional knife you cannot use the tear bar Aperture supplies are tags or labels with holes or openings in them The supply is sensed using the holes The holes can be only on the edge or in the center of the supply Center Aperture Gz Edge Aperture 8 y y W U U Supply Types Thermal Transfer or Direct Supply Widths 0 75 inches 19 mm minimum 4 25 inches 108 mm maximum Supply Lengths 0 32 inch 8 mm minimum 0 75 inch 19 mm minimum for tags 1 2 inches 30 mm minimum for cutting tags 17 5 inches 445 mm maximum Total Thickness 7 to 12 mils 7 to 10 mils with the optional knife Specifications A 3 Linerless Supplies For Supply Width greater than or equal to Use Supply Length 1 5 inches 38 mm 1 5 inches to 16 inches 38 mm to 406 mm 2 0 inches 51 mm 1 5 inches to 16 inches 38 mm to 406 mm 3 0 inches 76 mm 2 0 inches
7. Enter Pause Press Escape Clear until you see the Main Menu Word Length To change the setting from the Main Menu select Setup Port Settings then Serial Comm Then follow these steps 1 Press or until you see SERIAL COMM Word Length zi 2 Press Enter Pause The current setting is displayed for example WORD LENGTH 8 5 2 Communication Values 3 Press or to display the word length you need then press Enter Pause Press Escape Clear until you see the Main Menu Stop Bits To change the setting from the Main Menu select Setup Port Settings then Serial Comm Then follow these steps 1 Press or until you see SERIAL COMM S Stopbits gt 2 Press Enter Pause The current setting is displayed for example STOPBITS 1 gt 3 Press or to display the number of stop bits you need then press Enter Pause Press Escape Clear until you see the Main Menu Parity To change the setting from the Main Menu select Setup Port Settings then Serial Comm Then follow these steps 1 Press or until you see SERIAL COMM Parity gt Communication Values 5 3 2 Press Enter Pause The current setting is displayed for example PARITY None gt 3 Press or to display the parity you need then press Enter Pause Press Escape Clear until you see the Main Menu Flow Control To change the setting from the Main Menu select Setup Port Set
8. TOTAL INCHES 0002407 HI ENERGY INCHES 0000000 VOLTAGE 36 96 CONTRAST POT 20 PH RESISTANCE 0846 BAD DOTS 000 MEMORY 1024KR 256KN OPTIONS 000 The first label shows the printer s configuration by packet A G The second label shows the model number software version stock count voltage print contrast printhead resistance number of bad dots and installed options The test label also shows an inch count for the high energy ribbon This information will help Technical Support diagnose the problem Refer to the optional Packet Reference Manual for more information about the test label You can also print a test label by pressing and at the same time Hold for one second and release If test labels do not print call Technical Support 10 2 Diagnostics amp Troubleshooting Checking Supply Quality The printer continuously stores data from the most recent 16 supplies printed to check the reflectivity of the sensor marks on the supply Before you check your supply quality print a batch of supplies or test labels 1 From the Diagnostics menu press or until you see DIAGNOSTICS E User Diag gt 2 Press Enter Pause You will be at the User Diagnostics menu Press or until you see USER DIAG Supply Quality gt 3 Press Enter Pause If you have not printed any labels the message No data Press Enter appears You will also see the No data Press Enter message if you are using con
9. cece eee eee 10 1 Factory Set Password ic sviuie ash ct nee i excueen Geddes eek eee 10 1 Checking the Software Version 0 0 ec cece eee ences 10 1 Printing a Test Label 21co2idcerthowtnedined gigs beeiiead oeiidtes 10 2 Checking Supply Quality 0 cece eee 10 3 Using Password Protection cece e eee eee eee eee 10 4 Enabling the Password System Administrators only 10 4 Service Diagnostics n n nunnu oneen nerean 10 5 Troubleshooting nuenean aenea 10 6 Error M ssag S veiim roe neey es bee Seen EE E IEE pele es 10 7 Common Errors eine asic nenene nanenane 10 8 SPECIFICATIONS 32 act eissagar ea gereodiagnaas eee EA A 1 PRIN 223i aiea e wed bed tata ee ica amp ia aai A 1 Tag Cut Dimensions o n nnne naene A 2 SUPPE otra tice n etaa Seat cia Rie eta ae a ot are A 3 Linerless Supplies 0 00 c cece eee cece eee eee A 4 String Tag Supplies nonnen nnana cea ebay ea ieee kee A 4 Ribbon Specification nnee nennen nnee ee A 5 About RibDONS a seriei pennir eke lees Ee E ka A 5 Cable PINQUISs incr Seiteatni nnan neenake naera A 6 ACCESSORIES amp OPTIONS annn B 1 ACCESSONGS ardani on ireira a E aaia eaa ee dade e B 1 Packaging Materials 2 2 00 aaea B 3 Factory Installed Options c 2 3 2 0 ved paca teen Berges Hexion ekuue B 3 Ethernet Information 00 cece eee eee eee tees B 4 BP IMOIM ANON scopic Pane Poe oa Beene
10. o A A Each product and program carries a respective written warranty the only warranty on which the customer can rely Paxar reserves the right to make changes in the product the programs and their availability at any time and without notice Although Paxar has made every effort to provide complete and accurate information in this manual Paxar shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual 2003 Paxar Americas Inc All rights reserved No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without the prior written permission of Paxar Americas Inc WARNING This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated ina commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CANADIAN D O C WARNING This digital ap
11. physical specifications A 1 unpacking 1 2 printer accessories B 1 printer options B 3 printhead cleaning 9 3 printhead replacement 9 6 printing considerations 8 8 error label 8 2 information 8 8 on demand 8 2 TrueType fonts 8 9 R radio frequency B 4 ribbon high energy 3 4 loading 3 2 supply options 4 3 ribbon specifications A 5 S selecting a function 1 7 sensor supply 9 4 separators supply options 4 14 setting communication parameters 5 1 contrast 4 16 print contrast 4 16 supply options 4 1 skip index 4 15 sofware version 10 1 specification operating A 1 specifications linerless supply A 4 physical A 1 ribbon A 5 string tag A 4 supplies A 3 start XON character 5 1 stop XOFF character 5 1 stop bits 5 1 string tag specifications A 4 supply 2 13 supply adjusting position 4 9 adjusting print options 4 7 options 4 2 4 5 4 15 position 4 9 print options 4 9 4 11 4 13 Index iii String tags 2 13 supply options ribbon 4 3 separators 4 14 setting 4 1 supply sensor 9 4 locating 9 4 T tag specifications A 3 tear bar 2 8 tearedge 2 7 test labels printing 10 2 troubleshooting 10 6 trueType fonts printing 8 9 V values communication 5 1 5 6 default 5 1 5 6 version of software 10 1 W word length 5 1 options 5 2 iv Index Fournitures et assistance en Suisse GOMARO s a La Rosaire 5 CH 1123 Aclens Suisse Tel 021 869 97 70 Fax 021 869 96 02 http
12. the backfeed distance must be 30 dots 0 15 inches less than the dispense position to account for improper tearing of butt cut supplies You will have a 30 dot non print zone on your supply but this prevents exposed adhesive under the printhead To change the setting from the Main Menu select Setup Supply then Positioning Follow these steps 1 Press or until you see POSITIONING Backfeed Dis 2 Press Enter Pause BACKFEED DIS 10 200 65 3 Press or to change the dispense position Pressing decreases the value increases it 4 Press Enter Pause when the number you need appears Press Escape Clear until you see the Main menu Setting Supply Options 4 13 Batch Separators A batch separator is an extra tag printed in between batches with a pinstripe pattern If you select Long for the separator a double length two tags separator prints For non indexed supply the batch separator is always six inches long If you have the Paxar 928 stacker installed the batch separator is 3 66 inches long The name of the batch is shown on the batch separator BCHOS0001 Batch Separator Changing this setting only affects new formats sent to the printer To chang
13. Adjusting the Wide Narrow Knobs You may need to adjust the two wide narrow knobs according to the width of your supply For supply that is more than two inches adjust the knobs to the wide setting For supply that is two inches or less adjust the knobs to the narrow setting For linerless supply use the narrow setting knobs are up For string tag supply use the wide setting knobs are down You must adjust both of the knobs to the same position If you experience ribbon smudging in cold dry environments adjust the wide narrow knobs to the wide setting For wide supplies push down and turn the wide narrow knobs clockwise with a screwdriver For narrow supplies turn the wide narrow knobs counter clockwise with a screwdriver until it pops back up The adjustment is shown in the wide position 2 16 Loading Supplies LOADING RIBBON This chapter describes how to load a ribbon roll There are different ribbon requirements for the three types of supplies Thermal Direct do not use a ribbon for printing Supplies Thermal Transfer require a ribbon for printing Supplies High Energy require a ribbon able to withstand high Supplies temperatures If you are using thermal direct supplies do not load a ribbon If you are using high energy supply be sure to use a high energy ribbon See Using a High Energy Ribbon for more information If you want to use a high energy ribbon select high energy for the
14. Mode and print all the batches cancel all batches in the print queue Press to display Yes then press Enter Pause Cancel Format No gt Press or then press Enter Pause Printing 8 5 8 6 Printing If password protection is enabled you will be prompted to enter a password before the formats graphics and fonts are deleted Press Feed Cut three times and then press Enter Pause All formats are deleted If you enter the wrong password you return to the Main menu For more information about password protection see Using Password Protection in Chapter 10 If password protection is disabled you will see Cancel Graphic No gt Press or then press Enter Pause Cancel Font No gt Press then press Enter Pause You return to the Pause menu If you select Yes these prompts delete ALL formats graphics and or fonts in the printer 5 Press or to select another function from the Pause menu or to return to Print mode Repeating a Batch Before you start printing a new batch you can reprint the last batch The batch can be either the last one you printed completely or one that you canceled after starting to print MAIN MENU CANCEL PRINT BATCH REPEAT BATCH MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG 1 From the Main Menu press or until you see MAIN MENU Repeat Batch gt 2 Press Enter Pause Printing XXXX Of XXXX The number increments until the entire b
15. edge of peeled labels when printing on stock longer than six inches The minimum feed length for peel mode is 1 5 inches You must use non perforated supplies for peel mode The maximum speed for peel mode is 8 0 ips We recommend using 0 5 inch gap supplies in peel mode when backfeed is disabled Printing an Error Label MODEL M9855 SAV Version 1 0 If the printer displays a data error errors ee 0 499 press Feed to print an error label BATHE PACKET TYPE F C and continue printing See your System tie Administrator about the error label l 8 2 Printing Pausing a Batch You can pause printing by pressing Enter Pause You may want to interrupt a batch to make adjustments for Loading a different roll of supply or a ribbon See Chapter 2 Loading Supplies or Chapter 3 Loading Ribbon Adjusting the supply position or contrast using the Setup menu See Chapter 4 Setting Supply Options When you press Enter Pause you will see PAUSE MENU Print Mode gt You can press Enter Pause to resume printing or press or to display the Pause Menu options The following chart shows the Pause Menu options PAUSE MENU CANCEL CANCEL PRINT RESTART BATCH ALL MODE BATCH Restarting a Batch You can reprint a paused batch from the beginning using the original quantity 1 When you press Enter Pause you will see PAUSE MENU Print Mode gt Printing 8 3 2 Press or
16. een oe te Pe RE B 4 GLOSSARY 2234352802631 fo ni i benee a eet i ge bees G 1 vi GETTING STARTED The Paxar 9855 printer lets you print text graphics and bar codes on thermal transfer ribbon and thermal direct labels or tags The 9855 printer prints labels continuously in one strip or on demand one label at a time You can print on aperture die cut black mark or continuous non indexed supplies Continuous supply must be used in continuous mode See Supply Type in Chapter 4 for more information about the supply types This chapter includes information about unpacking the printer connecting the power cord connecting the communication cable using the printer s control panel Several chapters of this manual have one or more charts showing the printer s menu structure For example MAIN MENU CANCEL PRINT BATCH REPEAT BATCH MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG PORT FLASH er DEFAULTS SETTINGS MEMORY VERIFIER The black boxes show where you are the bordered boxes show how you got there Getting Started 1 1 Audience The Operator s Handbook is for the person who prints and applies labels Unpacking the Printer After you unpack the printer you should have the printer a power cord and a ribbon take up core may already be on take up reel Keep the box and packaging material in case the printer ever needs repair Shipping the Printer If you need
17. formats To change the setting from the Main Menu select Setup then Defaults Then follow these steps 1 Press or until you see DEFAULTS Slashed Zero gt 2 Press Enter Pause The current setting is displayed for example SLASHED ZERO No gt 3 Press or until you see the option you want Then press Enter Pause Press Escape Clear until you see the Main menu Power Up Mode Power up mode lets you decide how your printer starts each time you turn it on If you want the printer to be ready to start printing when it is turned on use the Online power up mode If you want the operator to perform some other task first use the Offline power up mode To change the setting from the Main Menu select Setup then Defaults Then follow these steps 6 6 Setting Defaults 1 Press or until you see DEFAULTS lt Powerup Mode gt 2 Press Enter Pause The current setting is displayed for example POWER UP MODE Online gt 3 Press or until you see the option you want Then press Enter Pause Press Escape Clear until you see the Main menu Prompt Set Prompt set determines which language displays on the printer s menu You can select English French German Spanish ES Japanese Portuguese Italian Swedish Spanish 2 MX Danish Dutch Finnish and Norwegian Some prompts may remain in English even if you select a different language To change the setting from the Ma
18. in Chapter 6 After downloading a script if the script does not appear to be loaded try formatting flash memory and download the script again Using Scripts 7 3 Enabling a Script The script must be enabled before you can use it To enable or disable a script 1 From the Script Menu press or until you see SCRIPTS Enable Script gt 2 Press Enter Pause Enable Script Yes 3 Use or to select either Yes or No and press Enter Pause Selecting Yes starts the script Selecting No stops the script If you select Yes when you turn off the printer and turn it back on the script automatically starts Once the script is enabled you will see Print Mode S Ready The S in the lower left hand corner of the screen indicates the printer has a script loaded and enabled the script is running 7 4 Using Scripts Deleting a Script You can delete a script from the printer s memory To delete a script 1 From the Script Menu press or until you see SCRIPTS Delete Script gt 2 Press Enter Pause Are you sure Yes 3 Use or to select either Yes or No and press Enter Pause Selecting Yes deletes the current script The flash memory used by the script is not available for other scripts or fonts until the flash memory is reformatted However when you format flash memory you must resend the script and any downloaded fonts to the printer
19. printer conditions and problems Wrap around a new roll of ribbon with printing on it Mode in which the printer stops after each label to allow you to remove it Actual data printed on a label or tag The host may download the print job together with the format or asa separate packet The print job is also called a batch Direct communication between a computer and the printer Senses whether supply is loaded or needs to be loaded in the printer Located in the supply path Labels used for printing Person responsible for creating and downloading packets 2 Glossary INDEX A about fonts 8 9 accessories B 1 adjusting backfeed distance 4 13 cut position 4 11 dispense position 4 12 margin position 4 10 print position 4 7 supply position 4 9 supply width 2 16 backfeed 4 6 batch repeating 8 6 restarting 8 3 baud rate 5 1 options 5 2 c cancel paused batch 8 4 checking print 10 2 software version 10 1 cleaning peelbar 9 3 printhead 9 3 supply sensor 9 4 cleaning printer 9 1 clearing jams 9 1 common errors 10 8 communication errors 10 7 communication parameters baud rate 5 1 parity 5 1 start Xon character 5 1 stop Xoff character 5 1 stop bits 5 1 word length 5 1 communications parallel 5 6 contrast setting 4 16 currency 6 3 cut position 4 11 D default port settings 5 1 5 6 values 5 1 5 6 defaults printer 6 1 dispense position 4 12 distance backfe
20. ribbon every time the printer is turned on See Ribbon in Chapter 4 for more information Loading Ribbon 3 1 Loading Ribbon Make sure the printer is configured to use a ribbon To load ribbon 1 Open the cover 2 Unlock the printhead by turning the retaining latch 3 Lift printhead assembly using the printhead tab until the assembly locks into place Printhead Assembly Deflector Tab 4 Push the deflector tab down 5 Slide the extra ribbon core on the take up reel as far as it will go with the This End Out writing facing out Use your empty ribbon core as the take up core The take up core only fits on the take up reel one way An extra take up core is available by ordering part number 117961 3 2 Loading Ribbon 6 Remove the new ribbon from the package as shown Do not wrinkle or crush the new ribbon a 7 Slide the ribbon onto the back reel as far as it will go The ribbon roll only fits on the reel one way Carefully unwind a few inches of ribbon from the bottom of the roll 8 Carefully feed the ribbon under both ribbon rollers and printhead as shown 9 Align the ribbon and make sure it is straight and centered throughout the path 10 Tape the ribbon to the take up core Do not tape the ribbon to the take up reel 11 Rotate the take up core until the leader is past the printhead Take up Core Take up Reel Ribbon Rollers Loading Ribbon 3 3 12 Remove any slack in th
21. spring latch and press down until you hear it click into place The shelf must be lined up with the platen roller Loading Supplies 2 11 The shelf must be parallel to the platen roller not at an angle See the following diagrams J a o o aa Platen Roller Spring Latch Shelf Shelf inserted correctly Platen Roller Shelf Shelf not inserted correctly CAUTION Make sure the shelf is not misaligned with the platen roller or damage to the platen roller could occur 2 12 Loading Supplies 10 11 12 13 Close the exit cover Load supplies by following the label loading procedures You may notice a different color and texture on the platen roller Linerless supplies do not stick to the textured platen roller Close the printhead assembly and the cover Turn on the printer Verify the alignment of the platen roller with the peel bar or shelf Press Feed Cut to position the supply under the printhead Using String Tag Supply String tags are used in a variety of applications such as jewelry tags and item marking String Tag Considerations Thermal direct printing fan fold supplies and the knife are not supported with string tags The maximum print speed with string tags is 6 0 inches per second ips A non print zone of 0 250 inches 6 4 mm exists on the string side of the tag Use the wide
22. you are using fan fold supplies place the supply stack behind the printer label side facing up 6 Push down on the supply lever to unlock the supply guides 7 Lay the label strip across the supply guide so that a few inches extend past the front of the printer Tuck the supply under the nibs and in between the die cut sensor Do not feed supply between the supply roller and deflector For fan fold supplies lay the label strip over the supply holder and across the supply guide so that a few inches extend past the front of the printer Tuck the supply under the nibs and in between the die cut sensor Supply Roller Loading Supplies 2 3 For tag supplies using the optional knife feed the supply through the knife Make sure at least 0 5 inches of supply is past the knife 8 Adjust the supply guides so they touch the supply Push up on the supply lever to lock the supply guides into place Die Cut Sensor Nibs Supply Lever 2 4 Loading Supplies 9 Hold the printhead assembly by the printhead tab while pressing down on the printhead release 10 Close the printhead by pressing down on the thumb well until you hear it click into place Thumb Well f 3 d a Q NSN X A Koy NSN CA R XO Sx a EE NG N v NAA CAN X A lt iV l D 11 Close the cover 12 Press Feed Cut to position the supply under the printhead Loading Supplies 2 5 You may need to ad
23. 10 8 Diagnostics amp Troubleshooting 611 612 613 614 703 704 750 751 752 753 754 755 756 Font bar code or density in the batch does not fit the format The data in this line of the batch is either missing or does not match the format Reference point off supply Portion of field off supply or there may be an invalid character in the packet The printer sensed a calibration of different sized black marks Make sure the correct supply type is loaded Printer has not sensed a supply mark within the specified number of inches or is out of supplies Check the supply tracking supply marks black mark sensor position and supply roll for binding Press Escape Clear and try to continue printing Change supply Printhead is overheated Turn off the printer Printer did not sense a black mark when expected For errors 751 753 check the supply tracking supply marks black mark sensor position and supply roll for binding Press Escape Clear and try to continue printing Change supply Printer sensed a mark in the wrong place Printer sensed a mark that is too long Check for a ribbon jam or remove any slack in the ribbon by turning the take up reel clockwise Loada new ribbon Printhead is open Close the printhead Load supplies Diagnostics amp Troubleshooting 10 9 757 758 763 764 765 768 772 773 791 Load supplies supply length mismatch because the calibrate
24. 5 2 Stop BIS thar dente lnn de tuner dab rnduraninms tne E a D aE te 5 4 Party pica ei lent peli eee teks Hee beanie neki seine ee 5 4 Flow Control n aenn sec ieee Ste nee taker aaa ace tale 5 5 Reset to Default Values 0 c eee eee eee eee eee es 5 6 POM cc2tig e E AA E sh myoonse uses 5 6 MOOG hse tne ns oat hare te ree et ara a s Seite States 5 7 SETTING DEFAULTS 23 203s bisa Seige eee ee ok eee Rote bea 6 1 Monetary SIGN c c040iecartvarecasta inetd rnern rererere 6 3 Secondary SIGN se dane add beers ai e don atecea bis tease catego 6 4 Decimal PICS 22522 piers bihvetesiek Ei AE bares hens 6 5 Slashed Zero soi rE renee eee cee ERE EE Hees EE IED 6 6 Power Up Mode o u esnnuneennnenena ete yee ee Ya eee Peeks 6 6 Prompt Sety 5 25 Siac euieited diag weed die tw odasgrin a E aad S 6 7 Flash Storage eseni vccenioydedcse ia thernds epneandh E a E Eee 6 8 Using Flash Memon nsttcastateseenaiaeikewitee a cheeks 6 9 Formatting Flash Memory 0 0 e ee eee eee ee eee eee 6 9 Checking Available Flash Memory 0 0eeeeeeee 6 10 Packing Flash Memory 00sec eee eee eee eee eee 6 11 Memory Guidelines teen ncaeayue ee pares e He Ke eee 6 12 Setting Batch Options 0c eee cece eee eee eee 6 13 USING SCRIPTS apse so seat dh adeeabeameaeeaaa RARe Ota 7 1 Initial Script Startup Procedures 00sec cece eee eee eee ees 7 1 Viewing Script Information
25. Download a script to the printer if needed See Downloading a Script to continue Using Scripts 7 1 Viewing Script Information 1 To see if your printer has a script loaded from the Main menu press or until you see MAIN MENU Scripts gt 2 Press Enter Pause If password protection in enabled press Feed Cut three times then press Enter Pause before you see the Scripts Menu options 3 Press or until you see SCRIPTS Script Info gt 4 Press Enter Pause What you see depends on the script If a script is not loaded you see No script loaded If a script is loaded you see the script name and version number for example MYSTORE Version 1 0 If a script is already loaded see Enabling a Script to continue If you need to download a script see Formatting Flash Memory in Chapter 6 7 2 Using Scripts Downloading a Script Follow these instructions to download a script from the MS DOS prompt Set the communication parameters using the MODE command Then prepare the printer to accept a script 1 From the printer s Script Menu press or until you see SCRIPTS Load Script gt 2 Press Enter Pause Script Load Ready Only one script can be loaded in the printer at a time When downloading a script if you receive an error Check the available flash memory See Checking Available Flash Memory in Chapter 6 Format flash memory See Formatting Flash Memory
26. EGULARPRICE if there is any adhesive build up in the supply path after printing approximately 3 rolls of thermal 129 95 transfer thermal direct linerless supplies or after each ribbon Voids daily if your printer is in an excessively dirty hot or humid environment ee 5 j when you see voids or streaking in the print me as shown f ERS ul I AR RIQE L Staga When you are using higher speeds with 203 or 300 dpi and or increased print contrast we recommend cleaning the printhead after each ribbon with isopropyl alcohol If you still notice build up on the printhead or black streaks on your supply use the enclosed printhead CLEAN STRIP Streaks 1 Turn off the printer and open the cover and printhead assembly 2 Remove the label roll and ribbon when cleaning the printhead 3 Press down on the exit cover tabs to open the exit cover on the front of the printer EC EAE CIAA E zs IL c 8 NN N gt AY Ss a NT EA XS Lie Exit Cover 9 2 Care and Maintenance 4 Clean the platen roller when you see significant adhesive build up or a label is wrapped around the platen roller Usea dry soft bristle brush such as a toothbrush to clean either the standard black or linerless red orange textured platen roller If the brush does not remove all the adhesive Use isopropyl alcohol ONLY on the standard black platen roller Moisten a cotton swab with isopropyl a
27. GETTING STARTED 53 cg cece erates teed beat yee ieee took ee Sank 1 1 AUGIGNC Os so 0s 33d idee sh a ead RE oat yee eee ee 1 2 Unpacking the Printer 3 ines te Maen ie tlaGaen Geass eiaeadeaass 1 2 Shipping the Printer nnne hiendevestnetiy Caeenicy ders 1 2 9445 Printer Online Emulation 0 0 0c cece cece eee eee ee 1 3 Ordering Programmer s Manuals 0 0 0c ec ee eee e teen eee ees 1 3 About Monarch MPCL Toolbox Utilities 0 cece ee eee eee 1 3 Connecting the Power Cable 00 c cece cece eee eee ees 1 3 Establishing Communications 0 cece cece eee ees 1 4 Connecting the Communication Cable 0005 1 4 Using the Control Panel 0 0 e cece eee eee eee eee ees 1 5 Printer Status WightS i s cisieylctedskeeeendd eveeisioy bees 1 5 Button FUNCIONS 2 24 ccin estate rhea te ay Suk eos Chase 1 6 Display ac vee sath eeka p wa de ee ee 1 7 Selecting a FUNCHON 522 ici aes deen Geniids Yong Peas ddseeean daaetse 1 7 Exiting an Option n ennen anneanne nran 1 8 LOADING SUPPLIES nnan 2 1 Loading Labels or TAGS ss sccwiss 0 4 oven syne eee ue cane keene cea ee 2 2 Using the Optional Tear Bar 2 0 cece cece eee eee 2 8 Using Linerless Supply 24 Sysco caeged eae unde sdde ewe 2 9 Adding the Peel Edge or Shelf 0 0 e cece eee eee 2 9 Using String Tag Supply exes ses craigs ee ened Coane cad 2 13 String Ta
28. T External gt 3 Use or to select either External or Internal Press Enter Pause The internal port is used for printer options installed inside the printer such as the Ethernet communication port The external port is used to connect a printer cable or external device directly to the parallel port 4 Press Escape Clear until you see the Main Menu Mode To change the setting from the Main Menu select Setup Port Settings then Parallel Comm Then follow these steps 1 Press or until you see PARALLEL COMM Mode 2 Press Enter Pause MODE Compatible gt 3 Use or to select either Compatible or IEEE1284 Press Enter Pause Use compatible mode for a computer connection to the printer with a parallel cable Use IEEE 1284 for bi directional Ethernet communications See Appendix B Accessories and Options for more information about Ethernet options 4 Press Escape Clear until you see the Main Menu 5 6 Communication Values SETTING DEFAULTS This chapter explains how to select the monetary sign secondary sign decimal places slashed zero power up mode and prompt set This chapter also explains how to format flash check the available flash memory and pack flash memory MAIN MENU CANCEL PRINT BATCH REPEAT BATCH ALL MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG PORT FLASH SUPPLY CONTRAST H DEFAULTS H serbs H Mansy H VERIFIER
29. anges the displayed value by one or 10 Enter Pause When the printer is online pauses the current print job or resumes a paused print job When the printer is offline selects the displayed menu item Escape Clear When an error is present clears the error When a job batch is printing cancels the print job batch For more information about canceling batches see Canceling a Paused Batch in Chapter 8 When the printer is online without errors enters the offline menu mode When the printer is in the offline menu mode returns the display to the next higher menu When the printer is in the offline menu mode displays the previous menu item e When the printer is in the offline menu mode displays the next menu item 1 6 Getting Started and O In online mode prints a test label when you press the buttons at the same time Hold for one second and release Display The display shows a three digit error code and brief message to identify any problem the printer may have For a description of the problem look up the error code in Chapter 11 Diagnostics and Troubleshooting Selecting a Function The Main menu has several functions operating modes These functions are shown in the chart below MAIN MENU CANCEL PRINT BATCH REPEAT BATCH ALL MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG PORT FLASH acs DEFAULTS H ge htlas I menony VERIFIER If the printer displays PRINT MODE Ready whe
30. ape Clear until you see the Main Menu Setting Supply Options 4 5 Backfeed Backfeed works by advancing each printed label to the desired dispense position Once that label is removed the next label to be printed is backed up underneath the printhead In continuous mode only the last label in the batch is advanced to the dispense position Extended backfeed is available on this printer with a knife installed Extended backfeed feeds a tag far enough out to be cut and backfeeds the next tag to the printhead line Extended backfeed eliminates printed tags being left between the printhead and knife Extended backfeed works with the selected cut modes Refer to the optional Packet Reference Manual to learn how to define the Backfeed Control Packet Extended backfeed does not work with non indexed continuous supply mode Do not use backfeed normal or extended with supplies less than 0 75 inches We recommend using 0 5 inch gap supplies in peel mode when backfeed is disabled To change the setting from the Main Menu select Setup then Supply Then follow these steps 1 Press or until you see SUPPLY Backfeed gt 2 Press Enter Pause to set the backfeed option The current setting is displayed for example BACKFEED On gt 3 Press or to see the other options After you display the option you want press Enter Pause Press Escape Clear until you see the Main Menu 4 6 Setting Supply Option
31. atch has printed When it is finished you will see PRINT MODE Ready Offline Printing Offline printing requires the optional keyboard which must be purchased separately Refer to your keyboard s Operating Instructions for more information about offline printing and batch entry Printing 8 7 8 8 Printing Special Printing Considerations Keep in mind the following special printing considerations Maximum Printing Method Printhead Knife Peel Mode Print Speed Density 2 5 4 0 6 0 Thermal Direct 203 300 dpi Supported Supported ips inches Thermal Transfer dots per inch per second 8 0 ips Thermal Direct 203 300 dpi Not Supported Thermal Transfer Supported 10 0 ips Thermal 203 dpi only Not Not Direct Thermal Supported Supported Transfer 12 0 ips Thermal 203 dpi only Not Not Direct Thermal Supported Supported Transfer 12 0 ips is the high speed option which must be purchased separately 8 0 ips or higher 94x5 emulation is not supported using 300 dpi The minimum label feed length is 0 75 inches 19 mm using The maximum supply and image length with the optional 300 dpi printhead is 12 0 inches 305 mm You may need to clean the printhead and platen roller more frequently when printing at high speeds See Chapter 9 Care and Maintenance for more information Printing TrueType Fonts TrueType fonts are available on this printer TrueType fonts are scalabl
32. atch those at the host The factory default values are 9600 Baud 8 bit data frame 1 stop bit no parity and DTR flow control The printer also has a USB Universal Serial Bus Version 1 1 communication port Drivers are available on our Web site for a variety of operating systems 1 4 Getting Started The printer supports a baud rate up to 115200 Make sure your host is capable of communicating at the speed you select for the printer Using the Control Panel The control panel has a two line LCD display 2 status lights and five buttons The control panel displays error codes messages and allows you to setup configure the printer Printer Status Lights Power az ny Printhead R FeedCut Enter Pause Esca pert The printer shows a steady green light when it is on The Power light blinks when the battery needs to be recharged only on battery powered cart models Fault The printer shows a blinking amber light when there is a printer error Getting Started 1 5 Button Functions Feed Cut Prints a label in the on demand mode When the printer is online feeds a blank label if there is no print job Prints a label with error information that is useful to your System Administrator if an error is displayed When the printer is online cuts the supply when pressed and held for two seconds if a knife is installed When the printer is offline ch
33. ave the original packaging use the following part numbers to order the appropriate packaging materials Description and Qty Plastic Cover Metal Cover Description and Qty Printers Printers 00065501 Carton 1 00066101 Carton 1 00065502 Corrugated Pad 1 00066102 Foam Pad Set 1 00065503 Corrugated Pad 1 00066105 Corrugated Pad 1 00065507 Foam Pad Set 1 Factory Installed Options 7410 Print Server for 802 11b wireless networks also supports wired Ethernet printing 300 dpi printhead 120552 Internal TwinAx CoAx Protocol Converter 117532 also Service installable Tear Bar gt B 2 Accessories amp Options Metal Cover Knife ready order Knife separately Internal Ethernet Print Server supports TCP IP 11753104 Peel mode with on demand sensor Ethernet Information Paxar offers internal and external Ethernet connectivity solutions These solutions make it easy to set up manage and monitor a printer linked to an Ethernet connection The print server provides multiprotocol capabilities for users with Windows 95 98 2000 or Windows NT TCP IP and NetWare Software is available on our Web site www paxar com to configure the print server It can also be configured using HP Jet Admin or HP Web JetAdmin software Configuration information prints automatically if the Ethernet print server senses a hardware error To print configuration inf
34. d download international code pages characters However it is your responsibility to license the fonts you purchase and download to your printer Contact your font supplier for licensing information Additional fonts that are compatible with this printer can be purchased from The Electronic Font Foundry 11 Silwood Road Ascot SL5 OPY England 0 1344 875 201 www eff co uk 8 10 Printing CARE AND MAINTENANCE W This chapter tells you how to clear label jams and clean the printer replace a printhead adjust print contrast CAUTION Do not use sharp objects to clean the printhead or touch the printhead with your fingers This may damage the printer and require a service charge Clearing Label Jams When you are printing and a jam occurs the Fault light on the printer s front panel blinks To clear the jam 1 Turn off the printer and open the cover and printhead assembly 2 If necessary remove the label roll and ribbon 3 Remove the jammed labels and reload the label roll 4 Close the printhead assembly and turn on the printer 5 Press Feed Cut to position the supply under the printhead Cleaning The rate and frequency at which you print determines how often you must clean the printer You must clean the printhead as described below to maintain printhead life Care and Maintenance 9 1 You may need to clean the printhead sensor and platen roller SWEATERS UA TMM R
35. d supply length differs by plus or minus 25 inches from the format Press Feed Cut Either the supply is not seen or the on demand sensor is broken Check for a label jam clear the supply path or reload supplies This error may occur if you remove a label too quickly in the on demand mode Waiting to dispense label Press Feed Cut Verifier scan error bad scan Press Escape Clear to clear the error and continue printing The printer does not recalibrate after this error The printhead has less than 8 bad dots The printer can shift bar code fields to avoid bad dots You may need to press Escape Clear to continue printing Print a test label to confirm the number of bad dots Printhead has more than 8 bad dots within the format area or is not connected Connect the printhead Verifier failure The verifier detected three or more bad scans ina row Press Escape Clear to clear the error and continue printing The printer does not recalibrate after this error Verifier is enabled but not connected Make sure the I O cable and or serial cable is connected to the verifier Refer to your verifier s Operating Instructions for more information The printer has an error pending Turn off the printer Wait 15 seconds until the power light is completely dim and turn it back on Resend the packets 10 10 Diagnostics amp Troubleshooting SPECIFICATIONS Printer Height 12 5 inches 818 mm Width 12 inches 305 mm D
36. e and the characters print smoothly without the jagged edges you see on bitmap fonts When downloading a TrueType font you download the entire font You cannot specify a subset particular characters or point size of the font These font files may be very large and image slower than bitmap fonts The size of the font file in bytes is the minimum amount of memory you must have available for fonts in the printers memory Your System Administrator may need to reconfigure the printer s memory to use downloaded TrueType fonts Refer to the optional Packet Reference Manual available on our Web site to learn how to reconfigure the printer s memory After reconfiguring memory resend the font format and batch packets This printer can accept a TrueType font file that has been converted to Hex or Run Length encoding using the version of Font Utility Font Utility is available on our Web site www servisource1 com Font Utility is a part of the Monarch MPCL Toolbox Utilities You can also use a wide variety of Code Pages with International Turkish Latin Spanish etc characters Using TrueType fonts allows you a greater range of fonts for your formats TrueType fonts are designed to be regionally specific therefore all Code Pages may not be supported in a given font Check with your System Administrator if you need to use TrueType fonts Printing 8 9 Licensing Your Fonts We provide the Font Utility to help you create an
37. e ribbon by turning the take up reel clockwise 13 Hold the printhead assembly by the printhead tab while pressing down on the printhead release 14 Close the printhead by pressing down on the thumb well until you hear it click into place Close the cover Using a High Energy Ribbon High energy ribbon is an option for this printer It enables you to print on high energy TUFF MARK supplies When you select high energy ribbon for the printer setting you are setting the printer to a higher printing temperature Select this setting only after you have loaded a high energy ribbon and supply or it may damage your printhead Select a high energy ribbon every time you turn on the printer See Ribbon in Chapter 4 for more information 3 4 Loading Ribbon The high energy setting is lost when you turn off the printer High Energy Ribbon Limitations When using the high energy ribbon option Use a print speed of 2 5IPS inches per second Printhead warranty is reduced to 100 000 inches Serial bar codes cannot be printed Do not use peel mode No more than 20 of the supply should have print black coverage CAUTION The high energy ribbon may break or stick to the supply when more than 20 of the supply contains print Only white high energy supply should be used for bar code printing Reverse fonts cannot be used A non printing area of at least 1 inch 2 54 mm must exist on the l
38. e the setting from the Main Menu select Setup then Supply Then follow these steps 1 Press or until you see SUPPLY Separators gt 2 Press Enter Pause to set the batch separators option The current setting is displayed for example SEPARATORS No gt 4 14 Setting Supply Options 3 Press or to see the other options After you display the option you want press Enter Pause Press Escape Clear until you see the Main Menu Skip Index You can use the skip index mode to skip or ignore a sense mark and print an image over multiple labels if necessary For example if you have 4 0 long supplies loaded but your image is 8 0 long enable skip index mode to print the 8 0 long image on two labels The image length is determined by the format header See your System Administrator or the optional Packet Reference Manual for more information The skip index feature is useful when you have a single format that contains two labels such as a shelf label and a carton label When designing the format make sure text or graphics do not print in the gap of label rolls To change the setting from the Main menu select Setup then Supply 1 Press or until you see SUPPLY Skip Index 2 Press Enter Pause to set the skip index mode You will see the current setting for example SKIP INDEX No gt 3 Press or to see the other options After you display the option you want press E
39. ea depends on your supply size Maximum width is four inches When you move the image to the right or left on the supply avoid moving the image too close to GREEN 3041 091589 GREEN 3041 091589 UA NM PERSONAL SIZE PERSONAL SIZE either edge because it may not print Print too far to the left Print too far to the right If the data is too close to the left side increase the number If the data is too close to the right side decrease the number Changing this setting only affects new formats sent to the printer 4 10 Setting Supply Options To change the setting from the Main Menu select Setup Supply then Positioning Then follow these steps 1 Press or until you see POSITIONING Margin Pos gt 2 Press Enter Pause The current setting is displayed for example Enter margin pos 99 99 0 3 Press or to change the margin position Pressing decreases the value moves the image toward the left side of the supply increases it moves the image toward the right side of the supply 4 Press Enter Pause when the number you need appears Press Escape Clear until you see the Main Menu Cut Position This function adjusts where the tag is cut The printer adjusts the cut position according to the black marks on the supply You may need to adjust for aperature supplies Increase to move the cut up decrease to move the cut down To change the setting from the Main Menu s
40. ed 4 13 documentation ordering 1 3 Index i E emulating 9445 1 3 error label printing 8 2 errors common 10 8 communication 10 7 summary of types ethernet B 4 exiting anoption 1 8 F flash memory 6 8 flow control options 5 5 function selecting 1 7 H 10 7 high energy ribbon 3 4 IEEE 1284 5 6 information Ethernet B 4 printing 8 8 RF B 4 J jams clearing 9 1 ii Index L label specifications A 3 labels adjusting for width 2 16 clearing jams 9 1 linerless 2 9 test print 10 2 linerless labels 2 9 linerless supply specifications A 4 loading ribbon 3 2 locating supply sensor 9 4 maintenance cleaning printer 9 1 margin adjusting 4 10 memory flash 6 8 mode offline 8 7 online 8 1 monetary sign defining 6 3 0 offline mode 8 7 on demand printing 8 2 online mode 8 1 option selecting 1 7 options B 1 baud rate 5 2 flow control 5 5 parity 5 5 word length 5 2 P parallel communications 5 6 parallel communication 5 6 5 7 parity 5 1 options 5 5 passwords setting 10 1 paused batch cancel 8 4 peel bar cleaning 9 3 port settings 5 1 5 6 print adjusting position 4 7 offline mode 8 7 online mode 8 1 setting contrast 4 16 print speed 4 4 printer 9445 emulation 1 3 buttons 1 6 checking status 1 5 cleaning 9 1 defaults 4 4 4 6 4 15 6 1 6 3 6 8 establishing communication 1 4 features 1 1 lights 1 5 operating specifications A 1
41. eft and right edge of the ribbon Do not print horizontal lines or bars Graphics are limited Loading Ribbon 3 5 3 6 Loading Ribbon SETTING SUPPLY OPTIONS This chapter explains how to select the supply type ribbon speed feed mode backfeed print position supply position margin position cut position dispense position backfeed distance separators and skip index mode This chapter also explains how to adjust the print contrast and enable the verifier MAIN MENU CANCEL PRINT BATCH REPEAT BATCH MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG SUPPLY CONTRAST SUPPLY TYPE RIBBON SPEED FEED MODE BACKFEED The options are listed in the table below POSITIONING PORT FLASH DEFAULTS SETTINGS MEMORY VERIFIER SEPARATORS SKIP INDEX Option Choices Default Supply Type Aperture Die Cut Black Die Cut Mark Continuous Ribbon No Yes High Energy Yes Speed 2 5 4 0 6 0 8 0 10 0 12 0 Default Default Feed Mode Continuous On Demand Continuous Backfeed Off On Extended Off Print Position 99 to 99 0 Supply Position 300 to 300 0 Margin Position 99 to 99 0 Cut Position 300 to 300 0 Dispense Position 50 to 200 65 Backfeed Distance 10 to 200 65 Separators No Yes Long No Skip Index No Yes No Contrast 699 to 699 0 Setting Supply Options 4 1 To exit an option without changing the setting press Escape Clear Supply Type You can print on apertu
42. elect Setup Supply then Positioning Then follow these steps 1 Press or until you see POSITIONING Cut Pos gt Setting Supply Options 4 11 2 Press Enter Pause The current setting is displayed for example Enter knife adj 300 300 0 3 Press or to change the cut position Pressing decreases the value moves the cut down increases it moves the cut up 4 Press Enter Pause when the number you need appears Press Escape Clear until you see the Main Menu Dispense Position This function adjusts the stopping point of the label To change the setting from the Main Menu select Setup Supply then Positioning Follow these steps 1 Press or until you see POSITIONING Dispense Pos gt 2 Press Enter Pause DISPENSE POS 50 200 65 3 Press or to change the dispense position Pressing decreases the value increases it 4 Press Enter Pause when the number you need appears Press Escape Clear until you see the Main menu 4 12 Setting Supply Options Backfeed Distance This is the amount to move the label backwards The backfeed distance can not be greater than the dispense position If you make the backfeed distance greater than the dispense position the dispense position automatically changes to match the backfeed distance The backfeed distance should equal the dispense position An exception is when you are tearing labels instead of peeling Then
43. epth 13 inches 330 mm with the optional 13 0 830 mm x 12 5 318 mm x 17 3 439 mm metal cover H x W x D Weight 21 Ib 9 5 kg Weight w metal cover Shipping Weight Shipping Weight w metal cover Power Source Operating Limits Printhead Printing Method 29 Ib 13 2 kg 25 Ib 11 4 kg 34 Ib 15 5 kg 90 264 VAC with autoselect 50 60Hz For Thermal Transfer ribbon 40 to 95 F 4 to 35 C For Thermal Direct 40 to 104 F 4 to 40 C Storage 15 F to 120 F 9 C to 49 C Humidity 5 to 90 non condensing Thermal at 4 inches 102 mm wide 203 dpi 8 0 dots per mm OR 300 dpi 11 8 dots per mm This option must be purchased separately Thermal Transfer ribbon or Thermal Direct Specifications A 1 Print Speed Maximum Print Area 2 5 ips 64 mm default for all serial bar codes 4 0 ips 102 mm 6 0 ips 152 mm default for parallel bar codes 8 0 ips 203 mm and 10 0 ips 254 mm 12 0 ips 305 mm printing is an option that must be purchased separately See Chapter 8 Printing for special considerations when printing at speeds greater than 6 0 ips 4 0 inches x 16 0 inches 102 mm x 406 mm with 203 dpi 4 0 inches x 13 0 inches 102 mm x 330 mm with 300 dpi Tag Cut Dimensions Use these specifications for the 926 Knife Widths Lengths Thickness Cut Angle Batch Separator A 2 Specifications 0 75 inches to 4 0 inches
44. er For a complete list of errors refer to the optional Packet Reference Manual available on our Web site Call Technical Support if you need additional assistance Diagnostics amp Troubleshooting 10 7 Common Errors Errors 001 to 405 and 429 to 435 are data errors This type of error indicates that incorrect data was sent to the printer and the printer is ignoring it Your System Administrator should correct the packet and send it back to the printer Error 002 005 018 025 101 400 403 409 410 411 412 413 Description Action Name must be 1 to 8 characters inside quotes Supply width is invalid Code page selection defined in the field must be 0 Internal 1 ANSI 100 Macintosh 101 Wingdings 102 UNICODE 103 BIG5 for UNICODE 104 GB2312 for UNICODE 105 SJIS for UNICODE 106 GB2312 107 BIG5 437 DOS Page 437 850 DOS Page 850 852 Latin 2 855 Russian 857 Turkish 860 Portuguese 1250 Latin 2 1251 Cyrillic 1252 Latin 1 1253 Greek 1254 Turkish 1255 Hebrew 1256 Arabic 1257 Baltic or 1258 Vietnamese Data length is too long Format referenced by batch not in memory Invalid character following Field separator was not found Printer memory is full Delete unnecessary formats or graphics from memory Parity mismatch Framing error baud rate mismatch Flow control mismatch Online receive buffer is full Check for a flow control problem
45. fault values for those prompts Customizing which prompts appear during batch entry can reduce the time it takes to enter data for a format If the optional knife is not installed you can prevent those prompts from appearing during batch entry mode If you set a new default value for an option that value is used even if the prompt is not displayed If you do not change a default value for an option the system default is used if the prompt is not displayed Setting batch options requires the optional keypad which must be purchased separately Refer to your keyboard s Operating Instructions for more information Setting Defaults 6 13 6 14 Setting Defaults USING SCRIPTS This chapter explains how to load enable and delete scripts You can also enable status polling and immediate commands Using the Scripts menu requires custom software from Paxar It allows you to print data streams written for other printers Ignore these menus if you do not use Scripts MAIN MENU CANCEL PRINT BATCH REPEAT BATCH MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG LOAD ENABLE SCRIPT DELETE STATUS IMMED SCRIPT SCRIPT INFO SCRIPT POLLING INE Initial Script Startup Procedures Before you can start using a script check the following items Check to see if a script is already loaded in the printer See Viewing Script Information to continue Format flash memory if needed See Formatting Flash Memory in Chapter 6
46. g Considerations 0c cece eee eee eee 2 13 Adjusting the Wide Narrow Knobs 00cee eee eee ee eee ee 2 16 LOADING RIBBON 2 2 csy 00 3s vcs adeviudte net seed Sedge se ia edeesed 3 1 Loading RIDDON srianan be diicte a 3 2 Using a High Energy Ribbon cece eects 3 4 High Energy Ribbon Limitations ee eee eee 3 5 SETTING SUPPLY OPTIONS 0 cece eee eee eee 4 1 Supply WUC sree nes Soi eh ce Meet aaa ae eee at eee ene Ee 4 2 RIBBON iiec oeaio be nace Medak Sawn dag EE EEEN 4 3 Spede ai e eee ee eee eee eee re ee er meee ee 4 4 Feed MOdG sist oiire peli cytes pote Genter Reet leet e Ee 4 5 BAG OCO nsec attic et pinn cent dicta aS Samet eda ahaa arena eaten ee 4 6 POSHONMG iaia hi cadetiiceschotiadwukid Shab e aaae aa 4 7 Print POSION 4 4 ected AAS ead a td tied a 4 7 Supply Postion Hz ces bee ee nS eed eka cet Renta 4 9 Margin Position aaen 4 10 GUF POSION aieiai n a san E E E 4 11 Dispense Position naaa 4 12 Backfeed Distance nn annuun nnee 4 13 Batch Separators os ak tee eenen eee 4 14 Skip Indek antarana e E E E E belies 4 15 Setting COnmASh tc cco ensures caine eek meen eoate ela 4 16 Veriler n cs Bere okt eet aeet ee eet nea aE See O wea hele 4 18 COMMUNICATION VALUES 0 cece eee eee eee 5 1 Bau ale cai cuca aches ae tae See Pare edie Ween tad eee cee kt 5 2 Word Lengits can iete oe cc entnn hock E E eerie ee sees E
47. ge supply Check ribbon Light printing Change supply Adjust the print contrast Check wide narrow knobs Check ribbon Heavy printing Clean the printhead Change supply Adjust the print contrast Check wide narrow knobs Check ribbon Voids in printing Clean the printhead Change supply type Check ribbon Serial bar codes do not scan 10 6 Diagnostics amp Troubleshooting Leave printhead unlatched when not in use Use a print speed of 2 5 IPS Adjust the print contrast Problem Action Backing paper is Carefully remove the backing paper Make wrapped around platen sure the backing paper tears at the or peel roller saw toothed tear edge when using backfeed and peel mode Blank labels print or 750 Clean supply sensors series errors When downloading a Check the available flash memory Format script the printer errors flash memory or clear NVRAM After downloading a Try formatting flash memory Then script the script does download the script again not appear to be loaded If you cannot fix a problem call Technical Support Error Messages You may receive the following types of error messages Data Errors Communication Errors Some errors numbered 400 438 and 500 574 are internal software errors Errors numbered 900 999 are hard printer failures If you cannot clear an error turn off the printer wait several seconds and then turn on the print
48. hese steps 1 Press or until you see SETUP Flash Memory gt 2 Press Enter Pause 6 10 Setting Defaults 3 Press or until you see FLASH MEMORY lt Unused Flash gt 4 Press Enter Pause You see the number in bytes of available flash memory Unused Flash 1006216 _ 5 Press Escape Clear until you see the Main menu Packing Flash Memory Packing flash memory permanently removes any deleted files from memory Periodically select this option to clean up the printer s memory Any deleted files are removed from memory when you pack flash To pack flash memory from the Main Menu select Setup Then follow these steps 1 Press or until you see SETUP Flash Memory gt 2 Press Enter Pause Press or until you see FLASH MEMORY Pack Flash 3 Press Enter Pause Are you sure No gt Setting Defaults 6 11 4 Press to display Yes and press Enter Pause All the deleted files in flash memory are permanently erased 5 Press Escape Clear until you see the Main menu Memory Guidelines Use these basic guidelines when storing files in your printer s memory Your printer may have volatile RAM packets deleted when the printer is turned off non volatile RAM packets saved when the printer is turned off and flash memory packets saved when the printer is turned off Each printer has a different limit of available memory Before you save an
49. in Menu select Setup then Defaults Then follow these steps 1 Press until you see DEFAULTS Prompt Set gt 2 Press Enter Pause The current setting is displayed for example PROMPT SET English gt Setting Defaults 6 7 3 Press or until you see the option you want Then press Enter Pause Press Escape Clear until you see the Main menu This option only affects the displayed prompts It does not change what is printed by the printer Flash Storage Flash storage allows packets with R or N selectors to be stored in flash memory instead of volatile RAM Packets stored in flash memory are saved when the printer is turned off However flash memory storage is limited You must format flash memory before enabling this option Formatting flash memory is only required once during initial printer setup To change the setting from the Main Menu select Setup then Defaults Then follow these steps 1 Press until you see DEFAULTS Flash Storage 2 Press Enter Pause The current setting is displayed for example FLASH STORAGE Disabled gt 3 Press or until you see the option you want Then press Enter Pause Press Escape Clear until you see the Main menu 6 8 Setting Defaults Using Flash Memory The flash memory options are listed in the table below Option Choices Default Format Flash No Yes No Unused Flash NA NA Pack Flash No Yes No
50. in the locked position longer than 30 minutes without printing Open unlock the printhead before a break period at the end of each shift and at the end of each day Your linerless machine includes a shelf already installed You can remove the shelf and add the peel edge if you are not using linerless supplies Adding the Peel Edge or Shelf Turn off the printer Open the cover Unlock the printhead by turning the retaining latch Lift the printhead assembly using the printhead tab until the assembly locks into place Pe Noe Loading Supplies 2 9 5 Press down on the exit cover tabs to open the exit cover acs t I KEL Ae NS re TINON XE lt NGU R NS be Zh SSs amp Lj WAY KHA ERN A s A K 7 aw Mi WR lt pees os 5 a XA RS l a Ne 7 V 6 Pull back slightly on the spring latch with your thumb or fingernail and lift the shelf out CAUTION Be careful when inserting or removing the shelf The shelf has sharp points 2 10 Loading Supplies 7 If inserting the peel bar Insert the left edge of the peel bar into the side slot at an angle Then slide the peel bar to the right and press down until you hear it click into place The peel bar must be lined up with the platen roller 8 If inserting the shelf Insert the left edge of the shelf into the side slot at an angle Slide the shelf to the right aligning it with the
51. ing Paper When removing the backing paper pull up across the saw toothed tear edge Make sure the backing paper tears at the edge Loading Supplies 2 7 5 Close the printer s cover 6 Press Feed Cut to position the supply under the printhead Using the Optional Tear Bar Note the following change to loading labels if you have purchased the optional tear bar Tear labels against the tear bar You cannot tear tags with the tear bar Slide the supply between the tear bar and peel bar It may be easier if you cut one corner of the supply first aN SNE Tear Bar ie JA i a O MOR os 4 Ni VN lt lt C7 4 Do not tear both label and backing paper at the same time Peel Bar Tear labels against the tear bar Tear backing paper against the tear edge Backing Paper 2 8 Loading Supplies Using Linerless Supply Linerless printing is an option that must be purchased separately on the original printer order The linerless option is not customer or field installable You must use thermal direct and black mark supplies for linerless applications The linerless printer must use on demand mode For maximum platen roller life use only wide or only narrow supplies Switching between wide and narrow supplies may lead to uneven platen roller wear and possibly reduce the platen roller life Use the narrow setting for linerless supplies To prevent jams do not leave the printhead closed
52. ix B Accessories and Options for the printhead part number CAUTION The printhead is sensitive to static electricity which can damage the printhead or reduce its life Ground yourself by touching some metal such as the printer s metal base before touching the printhead Clean the printhead to remove any salt or oil left from handling prior to operation To replace the printhead 1 Turn off the printer Open the cover Unlock the printhead by turning the retaining latch Press forward and down on the two latches on top of the printhead assembly as shown The printhead will drop down Po e A DJE d 5 Lift the printhead assembly using the printhead tab and push back until the printhead assembly clicks into place Care and Maintenance 9 5 6 Carefully unplug the cable from the printhead as shown The printhead is sensitive to static electricity which can damage the printhead or reduce its life Ground yourself by touching some metal such as the printer s metal base before touching the printhead 7 Carefully plug the cable into the new printhead 8 Align the new printhead with the tabs 9 Snap the printhead into place Donot touch here 9 6 Care and Maintenance 10 11 12 Make sure the printhead cable does not touch the ribbon roll Clean the new printhead with a cotton swab dipped in isopropyl alcohol to remove any salt or oil left from handling Let the pri
53. just the wide narrow knobs depending on the width of your supply See Adjusting the Wide Narrow Knobs for more information If the printer will be unused for extended periods of time we recommend leaving the printhead unlatched Loading Labels for the Optional Peel Mode Peel mode is an option that must be purchased separately In peel mode the printer separates the backing paper from the label The next label is not printed until the completed one is removed from the printer Make sure the printer is configured for on demand mode and the correct supply type The minimum feed length is 1 5 inches for peel mode We recommend using 0 5 inch gap supplies in peel mode when backfeed is disabled Hold the leading edge of peeled labels when printing on stock longer than six inches You must use non perforated supplies for peel mode Follow the steps for loading supplies from the previous section Then follow these steps after you close the printhead 1 Remove the labels from the first 10 inches of the backing paper 2 Press down on the exit cover tabs to open the exit cover on the front of the printer s c r A KC Y Sacs Exit Cover 2 6 Loading Supplies 3 Feed the backing paper over the peel bar Peel Bar Lower Opening 4 Feed the backing paper through the lower opening of the exit cover Close the exit cover Pull down on the backing paper to remove any slack Back
54. lcohol and run the cotton swab across the platen roller Turn the platen roller with your finger to make sure the platen roller is clean all the way around After cleaning feed several inches of supply through without printing to remove any remaining isopropyl alcohol call Service to clean the linerless red orange textured platen roller DO NOT use alcohol or solvents on linerless red orange textured platen rollers 5 Moisten a cotton swab with isopropyl alcohol Rub the cotton swab across the peel bar and remove any build up 6 Moisten another cotton swab with isopropyl alcohol Rub the cotton swab across the printhead and remove any build up You may need to use a printhead CLEAN STRIP if the Care and Maintenance 9 3 7 Rub the cotton swab across the supply sensor and die cut sensor and remove any build up Die Cut Sensor 8 Clean the build up in the supply path 9 Let the printer dry before you reload supplies 10 Close the exit cover by pushing firmly on it Both latches will click into place 11 Close the cover and printhead assembly 12 Turn on the printer 13 Press Feed Cut to position the supply under the printhead Resend your format batch and check digit packets 9 4 Care and Maintenance Replacing the Printhead You may have to replace the printhead if it is damaged or worn out For example you may see 616 bad dot or dots or 768 printhead failure error codes See Append
55. n you turn it on press Escape Clear to display the Main menu To display menu options press or When the screen displays a right arrow press to display more options MAIN MENU Cancel All gt When the screen displays a left arrow press to display more options Getting Started 1 7 MAIN MENU Diagnostics When the screen displays a left and a right arrow press either or to display more options MAIN MENU Print Mode gt When you see the menu option you want press Enter Pause to select it The Main Menu controls the printer s setup and operation Through the Setup Menu you can select a sub menu for the supply contrast default or port settings Each of those sub menus have several options such as ribbon speed monetary symbols and baud rate Exiting an Option To exit an option press Escape Clear once You will exit to the next higher menu If you press Escape Clear from a menu your settings are not saved Your settings are only saved when you press Enter Pause from a menu 1 8 Getting Started LOADING SUPPLIES This chapter describes how to load aroll of supply e fan fold supply aroll of tag supply There are three types of supplies Thermal Direct specially treated thermal supplies that do not use a ribbon for printi
56. ng Thermal Transfer standard supplies that require a ribbon for printing High Energy scratch chemical and temperature resistant supplies that require a ribbon able to withstand high temperatures See Using a High Energy Ribbon in Chapter 3 for more information If you are using thermal direct supplies do not load a ribbon If you switch from black mark to die cut supplies make sure the printer s supply type is set correctly See Supply Type in Chapter 4 for more information Your System Administrator can also send the supply setup packet to change the supply type Refer to the optional Packet Reference Manual for more information about sending the supply setup packet Loading Supplies 2 1 Loading Labels or Tags Make sure the printer is configured for the correct supply type 1 Open the cover 2 Unlock the printhead by turning the retaining latch 3 Lift printhead assembly using the printhead tab until the assembly locks into place Printhead Tab Deflector Tab 4 Place the roll of supply on the supply holder For labels the supply unrolls from the top or the bottom For tags make sure the supply unrolls from the bottom because tag rolls are wound face in Do not pick up the printer by the supply holder 2 2 Loading Supplies Supply Holder tez Supply Roller Adjust the supply holder guides so the sides barely touch the roll Make sure the supply roll turns freely If
57. nter Pause Press Escape Clear until you see the Main menu Setting Supply Options 4 15 Setting Contrast The print contrast controls the darkness of the printing on your supply The range is 699 to 699 and the default is 0 You may need to increase the print contrast for linerless supplies Having the correct print contrast setting is important because it affects how well your bar codes scan and how long your printhead lasts You can use a verifier to check the bar code print quality MAIN MENU CANCEL PRINT BATCH REPEAT BATCH ALL MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG PORT FLASH SUPPLY CONTRAST DEFAULTS SETTINGS MEMORY High contrast settings may require additional printhead cleaning create bar code growth leading to reduced scanning 1 From the Main Menu press or until you see MAIN MENU Setup gt 2 Press Enter Pause You will be at the Setup menu Press or until you see SETUP Contrast gt 3 Press Enter Pause The current setting is displayed for example Enter contrast 699 699 0 4 16 Setting Supply Options 4 Press or to change the contrast Pressing darkens the print lightens the print Feed Cut acts as a toggle switch to change the value by 10 or 1 For example to make the contrast 50 from the default of 0 press Feed Cut then press five times 50 5 Press Enter Pa
58. nthead dry and reload your supplies Close the printhead assembly and the cover Turn on the printer Press Feed Cut to position the supply under the printhead Care and Maintenance 9 7 9 8 Care and Maintenance DIAGNOSTICS amp TROUBLESHOOTING This chapter explains how to perform simple diagnostic functions such as checking the software version the supply quality printing test labels and using password protection It also contains basic troubleshooting information MAIN MENU CANCEL PRINT BATCH REPEAT BATCH MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG SERVICE VERSION qUSER DIAG ave SUPPLY TEST QUALITY LABEL PASSWORD Factory Set Password You need a password to access diagnostic functions Press Feed Cut three times and then press Enter Pause Checking the Software Version From the Diagnostics Menu press or until you see DIAGNOSTICS Version gt Press Enter Pause You will see Model M9855 V 1 0 Diagnostics amp Troubleshooting 10 1 Line one lists the printer model number M9855 and line two gives the version of software in the printer Printing a Test Label 1 From the Diagnostics Menu press or until you see DIAGNOSTICS User Diag gt 2 Press Enter Pause and until you see USER DIAG Test Label 3 Press Enter Pause The following test labels print FONARCH MARIN MODEL M9855 5 W VERSION 1 0 0 0 0
59. nu 4 8 Setting Supply Options Supply Position This function adjusts the machine to print at the vertical 0 0 point on the supply The supply position adjustment should only be made on inital printer setup For format adjustments change the print position You may need to adjust the supply in or out to allow tags and labels to be removed die cut labels to be removed easily The adjustments are in dots 0 0049 inch Increase the number to feed more supply out of the chute Decrease the number to feed less supply out of the chute This option takes effect on the next label or tag printed Changing supply position may also affect print position To change the setting from the Main Menu select Setup Supply then Positioning Then follow these steps 1 Press or until you see POSITIONING Supply Pos gt 2 Press Enter Pause The current setting is displayed for example Enter supply pos 300 300 0 Setting Supply Options 4 9 3 Press or to change the supply position Pressing decreases the value feeds less supply increases it feeds more supply 4 Press Enter Pause when the number you need appears Press Escape Clear until you see the Main Menu Margin Position This function adjusts where the format prints horizontally on the supply The adjustments are in dots 0 0049 inch which is the smallest measurement the printer recognizes The width of the print ar
60. o even if passwords are enabled 7 If you do not want the user to enter a password before they can delete formats graphics fonts or access to the Setup and Scripts menus press Enter Pause You return to the User Diagnostics Menu OR Press to display Yes and press Enter Pause The password protection is enabled for formats graphics fonts and access to the Setup and Scripts menus You return to the User Diagnostics Menu 8 Press Escape Clear twice to exit to the Main Menu When password protection is enabled a password is not required to clear bathces but it is needed to clear formats graphics and fonts Service Diagnostics The Service Diagnostics menu can only be accessed by a Paxar Representative because it requires a separate password If you need to call Technical Support print a test label first Diagnostics amp Troubleshooting 10 5 Troubleshooting This section helps you correct some problems that may occur Problem Error message appears during startup Action Turn off the printer wait fifteen seconds and then turn on the printer Call Technical Support if the error message reappears Does not print Check supply Check ribbon Send a corrected format and batch packet Does not feed Set wide narrow knobs correctly Partially printed data Clean the printhead Send a corrected format packet Printing shadows or smears Clean the printhead Chan
61. o print batches You can also use the Monarch MPCL Toolbox utilities to create and download packets MAIN MENU CANCEL REPEAT BATCH MODE BATCH OPTIONS SCRIPTS Printing Before you print make sure the printer is connected and ready to receive data 1 Turn on the printer Your printer is ready to receive and print batches when you see PRINT MODE Ready 2 Download a format and a batch Refer to the optional Packet Reference Manual for information on downloading print jobs The printer prints a strip of labels Remove the printed labels Printing 8 1 If the printer will be unused for extended periods of time we recommend leaving the printhead unlatched An optional keyboard is also available to enter offline batch data The keyboard must be purchased separately If there are offline batches in the print queue the offline batches print after the downloaded batches have printed On Demand Mode Printing When this printer is operating in the on demand mode the next label prints when the previous label is removed from the printer or when Feed Cut is pressed The display shows Printing X of Y until all the labels in the batch are printed If you have purchased the optional peel module you must use on demand printing with peel mode If you are using peel mode remove the excess backing paper by pulling up across the saw toothed tear edge Make sure the backing paper tears at the edge Hold the leading
62. on select high energy for the ribbon every time the printer is turned on Setting Supply Options 4 3 Speed You can change the print speed for bar codes or graphics If you select default for speed formats with serial bar codes automatically print at 2 5 ips and formats with parallel bar codes print at 6 0 ips 12 0 ips printing is an option that must be purchased separately To change the setting from the Main Menu select Setup then Supply Then follow these steps 1 Press or until you see SUPPLY Speed gt 2 Press Enter Pause to set the speed option The current setting is displayed for example SPEED Default 3 Press or to see the other options After you display the option you want press Enter Pause Press Escape Clear until you see the Main Menu For additional high speed printing information see Chapter 8 Printing 4 4 Setting Supply Options Feed Mode You can use continuous or on demand printing On demand printing allows you to remove a label before printing the next one To change the setting from the Main Menu select Setup then Supply Then follow these steps 1 Press or until you see SUPPLY Feed Mode gt 2 Press Enter Pause to set the feed mode The current setting is displayed for example FEED MODE Continuous gt 3 Press or to see the other option After you display the option you want press Enter Pause Press Esc
63. ormation on demand press the Test button on the side of the external Ethernet print server unit or use the configuration utility provided for your network operating system The configuration label prints in MPCL format The configuration label is best displayed using 4 wide by 6 long labels If the label is too small some information may print outside the label edges RF Information We offer the 7410 Print Server that communicates with printers on an 802 11b wireless network You can use the print server in ad hoc peer to peer or infrastructure access point wireless mode In addition the wireless print server includes a unique dual mode built in wired Ethernet connection You can switch between wired and wireless mode without any loss of data Accessories amp Options B 3 B 4 Accessories amp Options GLOSSARY The following terms will help you use this manual continuous mode download send format host LCD leader on demand mode print job batch online Supply Sensor Supplies System Administrator Glossary 1 Mode in which the printer prints all the labels in the batch without stopping Transmission of data from the host to your printer Supply layout or design which the System Administrator downloads as a format packet to your printer Any mainframe minicomputer data collect terminal or personal computer sending data to the printer Display on the printer used to indicate
64. ou display the option you want press Enter Pause Press Escape Clear until you see the Main Menu 4 18 Setting Supply Options COMMUNICATION VALUES This chapter tells you how to set the serial or parallel communication values These values provide the link for normal online printing MAIN MENU CANCEL PRINT BATCH REPEAT BATCH MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG PORT FLASH SUPPLY CONTRAST DEFAULTS SETTINGS MEMORY VERIFIER SERIAL PARALLEL COMM COMM You need to set your Serial Comm values to match your computer s online communications Before entering the communication values see your System Administrator The serial communication values are listed in the table below Option Choices Default Baud rate 1200 2400 4800 9600 19200 9600 38400 57600 115200 Word length 7 8 8 Stop bits 1 2 1 Parity None Odd Even None Flow control None Xon Xoff DTR CTS DTR Reset No Yes No Communication Values 5 1 Baud Rate To change the setting from the Main Menu select Setup Port Settings then Serial Comm If password protection in enabled press Feed Cut three times then press Enter Pause before you see the Setup Menu options Then follow these steps 1 Press or until you see SERIAL COMM Baud Rate gt 2 Press Enter Pause The current setting is displayed for example BAUD RATE 9600 gt 3 Press or to display the baud rate you need then press
65. paratus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dicte par le ministere des Communications du Canada Trademarks 926 932 938 939 9800 9855 and 9860 are trademarks of Paxar Americas Inc Paxar and Paxar Americas are registered trademarks of Paxar Corporation Microsoft and MS DOS are registered trademarks of Microsoft Corporation Windows and NT are registered trademarks of Microsoft in the U S and other countries NetWare is a registered trademark of Novell Inc in the United States and other countries Centronics is a registered trademark of Centronics Data Computer Corporation TrueType is a registered trademark of Apple Computer Inc Hewlett Packard is a registered trademark of Hewlett Packard Inc HP Jet Admin and HP Web Jet Admin are trademarks of Hewlett Packard Inc Adobe and Acrobat are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions Other products are trademarks or registered trademarks of their respective countries and are hereby acknowledged Paxar Americas Inc 170 Monarch Lane Miamisburg OH 45342 TABLE OF CONTENTS
66. price fields The monetary signs available for 15 countries are shown in the table below Country Currency Description USA dollar UK pound Japan yen Germany M deutsche mark France F franc Spain P peseta Italy L lira Sweden Kr krona Finland K markka Austria amp schilling India Rs rupee Russia 6 ruble Korea W won Thailand B baht China yuan Euro Dollar euro dollar To change the setting from the Main Menu select Setup then Defaults If password protection in enabled press Feed Cut three times then press Enter Pause before you see the Setup Menu options Then follow these steps To exit an option without changing the setting press Escape Clear 1 Press or until you see DEFAULTS Monetary Sign gt 2 Press Enter Pause The current setting is displayed for example Setting Defaults 6 3 MONETARY SIGN USA gt 3 Press or until you see the country s monetary sign you want 4 Press Enter Pause Press Escape Clear until you see the Main menu Secondary Sign If you select USA as the monetary sign you can print amounts less than 1 00 either by using a dollar sign and decimal 0 30 or by using a cent sign 30 If you set the secondary sign option to No prices under 1 00 will print like this 45 If you set the secondary sign option to Yes prices under 1 00 will print like this 45 The same op
67. r a 9 pin to 25 pin 118364 cable or a 25 pin to 25 pin cable 118366 9 Pin F To 25 Pin M CD 1 20 DTR RD 2 27D TD 3 3 RD DTR 4 8 CD SGND 5 7 SGND DSR6 6 DSR RTS 7 4 RTS ctss sIscrts N C 9 1 Shield Drain Wire 25 Pin F To 25 Pin M FG 1 Sees NFS TD 2 27D RD 3 a RTS 4 4 RTS CTS 5 ee 5 CTS DSR6 6 DSR SG7 7 SG CD 8 8 CD N C 20 20 DTR A 6 Specifications ACCESSORIES amp OPTIONS B3 Accessories 926 Knife 928 Stacker 935 Rewind 938 Verifier Can not be used with 926 Knife and or 928 Stacker 939 Keyboard Replacement Printhead Kits o o O 12055101 203 dpi 12055201 300 dpi High Energy Supplies TUFFMARK Ribbon Take Up Core 11796120 30 or 40 available in 2 3 or 4 widths Monarch MPCL Toolbox utilities to configure the printer download fonts and design formats Available on our Web site www paxar com External LAN Print Server Supports Ethernet and TCP IP RJ 45 Connector 10BaseT 11753101 BNC Connector 10Base2 11753102 External Ethernet Print Server supports TCP IP 11753105 Printhead CLEAN STRIP 120350 Printhead Cleaning Pen 114226 Cables 9 pin to 25 pin 118364 25 pin to 25 pin 118366 You can use either the optional knife or peel mode but not both Accessories amp Options B 1 Packaging Materials If you need to ship the printer to a different location and do not h
68. re black mark die cut or continuous supplies You have to tell the printer which supplies you are using If you are using edge aperture supplies use the die cut setting If you are using center aperture supplies use the aperture setting To change the setting from the Main Menu select Setup then Supply If password protection in enabled press Feed Cut three times then press Enter Pause before you see the Setup Menu options Then follow these steps 1 Press or until you see SUPPLY Supply Type gt 2 Press Enter Pause to set the supply type option The current setting is displayed for example SUPPLY TYPE Black Mark gt 3 Press or to see the other options After you display the option you want press Enter Pause Press Escape Clear until you see the Main Menu 4 2 Setting Supply Options Ribbon You have to tell the printer if your supplies require a ribbon To change the setting from the Main Menu select Setup then Supply Then follow these steps 1 Press or until you see SUPPLY Ribbon gt 2 Press Enter Pause to set the ribbon option The current setting is displayed for example RIBBON Yes gt 3 Press or to see the other options After you display the option you want press Enter Pause Press Escape Clear until you see the Main Menu If you set the Ribbon option to Yes install a ribbon before printing If you want to use a high energy ribb
69. s Positioning This menu includes selections to change the print supply margin cut and dispense positions along with the backfeed distance Enter print pos 99 99 0 Feed Cut acts as a toggle switch to change the value by 10 or 1 For example to make the print position 23 from the default of 0 press Feed Cut then press twice 20 press Feed Cut again and press three times 23 When you see Print Position This function adjusts where data prints vertically on the supply Adjust the print if it is too close to the top or bottom of the supply or overtypes the pre printed area One dot is 0 0049 inch If the data is too close to the bottom increase the number If the data is too close to the top decrease the number MONARCH MONARCH 1 23456114880 2 1 23456 14880 2 Changing this setting only affects new formats sent to the printer Setting Supply Options 4 7 To change the setting from the Main Menu select Setup Supply then Positioning Then follow these steps 1 Press or until you see POSITIONING Print Pos gt 2 Press Enter Pause The current setting is displayed for example Enter print pos 99 99 0 3 Press or to change the print position Pressing decreases the value moves the image down Gincreases it moves the image up 4 Press Enter Pause when the number you need appears Press Escape Clear until you see the Main Me
70. setting for string tags Loading Supplies 2 13 Make sure the printer is configured for the correct supply type 1 2 3 5 Open the cover Unlock the printhead by turning the retaining latch Lift printhead assembly using the printhead tab until the assembly locks into place Shake the roll of string tags down to untangle the roll Place the roll of supply on the supply holder with the strings facing out 2 14 Loading Supplies 6 Adjust the supply holder guides so the sides barely touch the roll Make sure the supply roll turns freely 7 Push down on the supply lever to unlock the supply guides The supply guides have been angled slightly for string tag supplies 8 Lay the supply across the supply guide so that a few inches extend past the front of the printer Tuck the supply under the nibs and in between the die cut sensor 9 Adjust the supply guides so they touch the supply Push up on the supply lever to lock the supply guides into place Die Cut Sensor Nib Supply Lever Loading Supplies 2 15 10 Hold the printhead assembly by the printhead tab while pressing down on the printhead release 11 Close the printhead by pressing down on the thumb well until you hear it click into place 12 Close the cover 13 Press Feed Cut to position the supply under the printhead If the printer will be unused for extended periods of time we recommend leaving the printhead unlatched
71. ties are not label production software Call Customer Service for information about label production software Connecting the Power Cable The power supply automatically switches between 115V or 230V No operator settings are required 1 Plug the power cable into the socket Plug the other end of the cable into a grounded electrical outlet 2 Turn on the printer Press 1 to turn on and O to turn off the printer Getting Started 1 3 Establishing Communications Before the printer can accept print jobs from the host you must Connect the communication cable to the printer and to the host Set the communication values on the printer to match those at the host Only required if you are using the serial port Make sure the printer is off before connecting the cable to the communication port Ask your System Administrator which method you will use to communicate with the host Parallel Port Serial Communication Power Cable 9 to 25 pin cable goes here Part 118364 25 to 25 pin cable Part 118366 USB Port Parallel Communication Serial Port IEEE 1284 or Centronics mode cable Part 118363 Connecting the Communication Cable Connect the communication cable into the appropriate port Secure the cable with the connecting screws serial or spring clips parallel If you are communicating with the host through the serial port make sure the printer s communication values m
72. tings then Serial Comm Then follow these steps 1 Press or until you see SERIAL COMM Flow Control gt 2 Press Enter Pause The current setting is displayed for example FLOW CONTROL DTR gt 3 Press or to display the flow control you need then press Enter Pause Press Escape Clear until you see the Main Menu XON is 17 XOFF is 19 Set flow control to DTR for PC computers unless you have XON XOFF software 5 4 Communication Values Reset to Default Values To change the setting from the Main Menu select Setup Port Settings then Serial Comm Then follow these steps 1 Press until you see SERIAL COMM Reset 2 Press Enter Pause Are you sure No gt 3 Press or to make your selection then press Enter Pause If you select Yes the following defaults are restored 9600 baud No parity 8 bit word length and 1 stop bit Press Escape Clear until you see the Main Menu Parallel Communications The parallel communications menu allows you to set the values for the active parallel port The values are listed in the table below Port External Internal External Mode Compatible IEEE 1284 Compatible Centronics mode Port To change the setting from the Main Menu select Setup Port Settings then Parallel Comm Then follow these steps Communication Values 5 5 1 Press or until you see PARALLEL COMM Port gt 2 Press Enter Pause POR
73. tinuous non indexed supplies If you have printed labels since turning on the printer you will see Len Min Max OK lt 1568 034 124 Y gt The Len listing is the length of the loaded supply in dots The Max listing should always be greater than the Min listing The OK listing tells whether the sense mark on the supply passed a detection test Press or to see the other readings Diagnostics amp Troubleshooting 10 3 Using Password Protection The password protection feature prevents formats graphics or fonts from accidentally being deleted from the printer s memory It also limits access to the Setup and Scripts menus Enabling the Password System Administrators only A System Administrator can enable the password that must be entered before formats graphics or fonts can be deleted 1 From the Main Menu press or until you see MAIN MENU lt Diagnostics 2 Press Enter Pause You will see Enter Password 3 Enter the password press Feed Cut three times and then press Enter Pause If you enter the wrong password you return to the Main Menu 4 From the Diagnostics Menu press or until you see DIAGNOSTICS User Diag 5 Press Enter Pause Then press or until you see USER DIAG Password 6 Press Enter Pause You will see Enable Password lt Z oO 10 4 Diagnostics amp Troubleshooting The default for password protection is No so you will always see N
74. tion applies to the appropriate secondary sign for monetary signs other than USA To change the setting from the Main Menu select Setup then Defaults Then follow these steps 1 Press or until you see DEFAULTS Secondary Sign gt 2 Press Enter Pause The current setting is displayed for example SECONDARY SIGN No gt 6 4 Setting Defaults 3 Press or until you see the option you want Then press Enter Pause Press Escape Clear until you see the Main menu Decimal Places You can set the printer for 0 1 2 or 3 places after the decimal in a price field In U S currency you might print prices like this 24 00 2 decimal places or like this 24 0 decimal places 1 Press or until you see DEFAULTS Decimal Places gt 2 Press Enter Pause The current setting is displayed for example DECIMAL PLACES 2 gt 3 Press or until you see the option you want Then press Enter Pause Press Escape Clear until you see the Main menu Setting Defaults 6 5 Slashed Zero The slashed zero feature lets you select how you want the zero character printed either without a slash O or with a slash Standard or reduced fonts print the slashed zero character Bold and OCR fonts print the standard zero 0 only The slashed zero selection will not be in effect until the format is sent to the printer again If you change the way zero is printed you must resend your
75. to 16 inches 51 mm to 406 mm 4 0 inches 102 mm 2 5 inches to 16 inches 64 mm to 406 mm A 0 50 inch non print zone exists on the leading edge beginning of all labels String Tag Supplies Widths Lengths Thickness String Loop Length String Orientation Wind Direction Max Roll Diameter Supply Core A 4 Specifications 0 90 inches 23 mm minimum 2 0 inches 51 mm maximum 0 78 inch 20 mm minimum 1 78 inches 45 mm maximum 5 5 to 16 mils 1 5 inches 38 mm maximum Facing operator Face out 9 375 inches 238 mm 3 0 inches 76 mm or 4 0 inches 102 mm 4 0 inches is recommended Ribbon Specification Do not leave ribbon in sunlight high temperatures or humidity Ribbon Type Standard or High Energy Ribbon Widths Use with Max supply width 1 5 inches 38 mm 1 3 inches 33 mm 1 8 inches 46 mm 1 5 inches 38 mm 2 3 inches 58 mm standard 2 0 inches 51 mm or high energy 3 3 inches 84 mm 3 0 inches 76 mm 4 3 inches 110 mm standard 4 0 inches 102 mm or high energy Ribbon Length 23 600 inches 600 meters About Ribbons The width of the ribbon must be greater than the supply width Since some supplies are more abrasive to printheads than others using a ribbon wider than your supply helps protect the printhead Replacement printheads are expensive Specifications A 5 Cable Pinouts The following tables show the connector pins fo
76. to ship the printer to a different location 1 Remove the ribbon roll if one is loaded 2 Remove the supply roll if one is loaded 3 Close the printhead by pressing down on the thumb well until you hear it click into place Thumb Well lt gt all i ls 4 Place the printer in the original box and secure with packaging material Make sure the printer is adequately packed to avoid damage during shipment See Appendix B Accessories and Options for the packaging materials part numbers 1 2 Getting Started 9445 Printer Online Emulation The 9855 printer using 203 dpi dots per inch printing supports 94x5 emulation You can send 94x5 data streams to this printer Refer to your 9445 Programmer s Manual for information about 94x5 data streams Ordering Programmer s Manuals The Packet Reference Manual which describes how to create format and batch packets for printing labels how to configure the printer online how to diagnose printer error messages and how to perform other advanced techniques can be downloaded from our Web site www paxar com You can print this manual or order a hard copy version part number TC9800PM About Monarch MPCL Toolbox Utilities The Monarch MPCL Toolbox utilities are available on our Web site and are free to download This group of development utilities helps you configure the printer customize fonts and download files Monarch MPCL Toolbox utili
77. until you see PAUSE MENU Restart Batch gt 3 Press Enter Pause The batch starts printing from the beginning Canceling a Paused Batch You can cancel a paused batch delete a format graphic or font in memory or all the batches waiting to print Before any format graphic or font in memory can be deleted you must cancel all batches PAUSE MENU CANCEL 07 V el 10 PRINT RESTART BATCH ALL MODE BATCH CANCEL BATCH CANCEL FORMAT CANCEL GRAPHIC CANCEL FONT You can cancel a batch by pressing Escape Clear while the batch is printing or you can use the Pause menu to cancel a batch 1 Press Enter Pause to interrupt printing PAUSE MENU Print Mode gt 8 4 Printing If you want to cancel only the paused batch skip step 3 If you want to cancel all the batches skip step 2 2 To cancel only the paused batch press or until you see PAUSE MENU Cancel Batch gt Then press Enter Pause The batch is deleted and the printer prints any remaining batches 3 To cancel all the batches including the paused batch press or until you see PAUSE MENU Cancel All gt and press Enter Pause Cancel Batches No gt 4 You can exit without canceling any batches Press Escape Clear or press to display No and then press Enter Pause The printer returns to the Pause menu Press or to select another function from the Pause Menu or to return to Print
78. use to select either Yes or No to print a test label and check the print contrast Press Enter Pause 6 Press Escape Clear until you see the Main Menu We recommend you check the bar code print quality with a bar code verifier If you do not have a bar code verifier or scanner check the bar code visually A bar code that is in spec has complete bars clear spaces and small alphanumeric characters look complete An in spec bar code may not look as good as one that is too dark but it has the highest scan rate MONARCH MARKING MONARCH MARKIN MONARCH HARKING O AAM M3456 pi 1 DAYTON OHIO DAYTON OHIO DAYTON OHIO Dark IN SPEC Light Setting Supply Options 4 17 Verifier The verifier scans and checks the quality of bar codes as they are printed The optional verifier must be purchased separately The verifier scans parallel bar codes it can not scan serial bar codes The verifier must be enabled and set up before you can scan bar codes For additional set up procedures refer to your verifier s Operating Instructions for more information To enable the verifier from the Main Menu select Setup then Verifier Then follow these steps 1 Press or until you see VERIFIER State 2 Press Enter Pause The current setting is displayed for example VERIFIER Disabled gt 3 Press or to see the other option After y
79. y packets in flash memory you must format flash memory first See Formatting Flash Memory for more information Formats graphics and check digits can be saved in flash but they are also duplicated in RAM Any packets saved in flash cannot exceed the memory available in RAM Fonts are stored differently in flash For example the 9825 printer has very limited flash font memory and one TrueType font may exceed that limit If you print TrueType or double byte Asian fonts use a 9855 or 9860 printer with the extended memory option There is not a 1 to 1 ratio between the memory in your printer and the memory in your PC For example a file that is 5K in Windows may require 15 20K to store in your printer When using graphics use the lowest resolution graphic possible If your printer uses a 203 dpi printhead the graphic s resolution should be 150 to 200 dpi In fact 96 dpi may work Try to create the smallest file size possible 6 12 Setting Defaults Use temporary storage for graphics that are only used once or twice However if you have a logo that is used on multiple formats save the graphic in flash Once again try to create the smallest file size possible for your graphic Each line in a packet requires the same amount of memory The smaller the format the less memory required to save it Setting Batch Options You can select Batch Options to change which prompts appear during Batch Entry mode and set de

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