Paxar Freshmarx 9415 User's Manual
Contents
1. Printing Freshness Labels Use the application to label any product for freshness All products are listed under their corresponding category Select a new category by touching one of the color coded home keys on the right side of the screen Note All products in a category may not appear on the screen Use the numbered tabs at the top of the screen to view more products 1 Turn on the printer 2 Enter your Employee ID and press Enter Your ID must be 2 10 alphanumeric characters Your ID appears on the freshness labels Using the Application 2 7 3 Use the Control buttons to select the printer you need The default is printer 1 Numbered Tabs Sample Home Keys Ernpl 12345 sae ae Soupes E Baer Turk Sauces Se Tomato ney Tobasco Boulion Gravy heats Chicken Port Japale o E Prepped Baked Beet Mushroom mo Produce Bean Gravy Gravy i Fepper Dairy Turkey E Chicken Shitake Chili Rice Gravy Mushroom Use First ca a 05 e Sample Product Buttons Control Buttons 2 8 Operator s Handbook 4 Press any product button Enter print quantity for Tomato gt e gt 4 5 6 ere e 5 Use the numeric buttons to enter the quantity of labels to print Press Back to backspace one character Press Cancel to return to the product screen without printing labels 6 Press Enter to print labels in the quantity you entered OR Press Enter without enteri2. 17 75 451 mm Depth 7 0 178 mm Weight w supply 12 06 Ibs 5 48 kg Power 100 240V AC 47 to 63Hz input supplies 24V DC 90W to printer Operating Limits Operating Thermal Direct 32 to 122 F 0 to 50 C Storage 4 to 149 F 20 to 65 C Relative Humidity 0 90 non condensing Printhead 203 dpi 8 0 dots per mm Printing Method Thermal Direct Supply Specifications Supply Type Labels Supply Widths l oe 30 mm minimum 2 56 mm maximum A 4 28 mm minimum 4 0 102 mm maximum 2 0 51 mm Supply Lengths Max Print Area Specifications B 1 B 2 Operator s Handbook Visit www monarch com for sales service supplies information and telephone numbers for our International locations TOLL FREE 1 800 543 6650 In the U S A 1 800 363 7525 In Canada For FreshMarx sales 1 877 774 6829 In the U S A www freshmarx com
3. 5 Press OK or Cancel 6 Press Return to return to the product screen Sleep Mode After 10 minutes of inactivity the touch screen backlight dims to conserve power After 30 minutes of inactivity the screen saver appears After 50 minutes of inactivity the screen goes blank To wake up the printer gently touch the screen Future Upgrades Managers will provide updates Using the Application 2 11 2 12 Operator s Handbook CARE amp MAINTENANCE EJ This chapter tells you how to clear label jams clean the printhead clean the printer Care amp Maintenance 3 1 Clearing Label Jams To clear a jam 1 Lower the supply door 2 Remove any previously loaded labels 3 Slide the roll of labels off the supply holder 4 Remove the jammed labels Caution Do not use sharp or pointed objects to remove labels It may damage the printer 5 Reload the labels See Loading Labels in Chapter 1 for more information 6 Close the supply door 7 Press F to calibrate the labels 3 2 Operator s Handbook Cleaning the Printhead Clean the printhead after every five rolls of labels or when you see voids in the print Baked Bean Soup PREP 12345 10447 227 PM MUST USE Br 227 PM 10507 106407 Voids Correct Print To clean the printhead use a Thermal Printer Cleaning Card order number 116527 sold separately 1 Turn on the printer 2 Lower the supply door 3 Remove any labels
4. Note You may need to carefully remove the supply clip so the cleaning card fits through the supply slot 4 Feed the cleaning card into the supply slot Cleaning Card Care amp Maintenance 3 3 5 Select the printer you are cleaning 6 Press F until the cleaning card is completely through the supply slot Repeat as needed 7 Let the printhead dry briefly 8 Replace the supply clip to the previous position if necessary 9 Reload the labels See Loading Labels in Chapter 1 for more information Cleaning the Touch Screen Display Use a non ammonia glass cleaner and a soft cloth to clean the touch screen display If a stronger cleaner is needed use a mixture of 50 isopropyl alcohol and water Caution Do not use sharp objects or abrasive cleaners on the touch screen display It can damage the screen Cleaning the Printer Slightly dampen a cloth with water and wipe the printer s exterior surfaces clean Use a dry soft bristled brush to clean paper dust out of the supply door s interior Caution Do not use household cleaners to clean the printer 3 4 Operator s Handbook TROUBLESHOOTING 4 This chapter lists some common problems and their solutions Problem Screen is off when the printer is turned on Action Check the power connections from the power supply to the printer and the wall outlet See Connecting the Printer s Power Supply in Chapter 1 for more informati
5. for more information Paper Out error appears Load labels See Loading Labels in Chapter 1 for more information Printhead Over Temperature error appears Turn off the printer and allow it to cool down before you resume printing Motor Over Temperature error appears Technical Support Turn off the printer and allow it to cool down before you resume printing If these solutions do not work call Service at the number listed on the back of this manual 4 2 Operator s Handbook LABEL FORMATS ry Format 1 Prints 1 2 wide x 1 1 long labels Item description line 1 Item description line 2 Item description line 3 PREP EMPL MEDDA Y HH Bit Pi MUST USE BY HH Mtb PM MADDY Enter the following information for each field Field Description Description 1 Prints up to 17 characters Description 2 Prints up to 17 characters Description 3 Prints up to 17 characters EMPL Employee ID must be 2 10 characters Must Use By Numbers only Days 0 365 hours 0 23 minutes 0 59 Label Formats A 1 Format 2 Prints 2 2 wide x 1 1 long labels ltem description 1 Item description 2 PREP Mh DD HH Mil PM MUST USE Br HH hh Ftv MMDD Enter the following information for each field Field Description 1 Description Prints up to 35 characters Description 2 Prints up to 35 characters EMPL Employee
6. ID must be 2 10 characters Must Use By Numbers only Days 0 365 hours 0 23 minutes 0 59 A 2 Operator s Handbook Format 3 Prints 2 2 wide x 1 5 long labels TEM 1 PRODUC ESCRIPTION 1 TEM 2 PRODUCE ESCRIPTION 2 PREP DATE PREP TIME FECUAD MMIDDYYY HORA HAMM PM EXPIRE DATE EXPIRE TIME EXPIRAR FECUA MWYDOD EXA RAR HORA HH Mibi PM EMPL Enter the following information for each field Field Description Description 1 Prints up to 25 characters Description 2 Prints up to 25 characters EMPL Employee ID must be 2 10 characters Expire Numbers only Days 0 365 hours 0 23 Date Time minutes 0 59 Label Formats A 3 Format 4 Prints 2 2 wide x 2 0 long labels Color Coded Block ITEM ITEM DESCRIPTION PREP PREP DATE MMDD YY TIME USE BY USE BY DATE MMDDY Y TIME HH EMP EMPL Day o week English Day of week Spanish Note A box prints around the color coded block that corresponds to the day of week expiration date Enter the following information for each field Field Description Description Prints up to 15 characters EMPL Employee ID must be 2 10 characters Use By Numbers only Days 0 365 hours 0 23 minutes 0 59 Blue Use by Monday Yellow Use by Tuesday Red Use by Wednesday Brown Use by Thursday Gre
7. Operator s O Handbook ites System a reshMarx CN DENNISON TC94150H Rev AC 1 08 2007 Paxar Americas Inc a subsidiary of Avery Dennison Corp All rights reserved Each product and program carries a respective written warranty the only warranty on which the customer can rely Paxar reserves the right to make changes in the product the programs and their availability at any time and without notice Although Paxar has made every effort to provide complete and accurate information in this manual Paxar shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual 2007 Paxar Americas Inc a subsidiary of Avery Dennison Corp All rights reserved No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without the prior written permission of Paxar WARNING This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residenti
8. U pOradeS inc A dnou eonia 2 10 CARE amp MAINTENANCE coocccccoccccnnoccncncrnnnnanenonnrnnnnannnnannes 3 1 Clearing Label JAM ice ita ls Dale cuadra 3 2 Cleaning the Printhead aaaea 3 3 Cleaning the Touch Screen Display acn 3 4 Cleaning the Printer scsi ada iio dh eaape danas 3 4 TROUBLESHOOTING susana 4 1 Technical Support c oocoooccocccccccnnccnnccnn cnn cece eeeee nese eeeaeeeaes 4 2 LABEL FORMATS cuna nin icant A 1 ROM iia A 1 Format lc A 2 EMail dt A 2 Format At A A Ads A 3 EMO A A AS A 4 OM A EEEL ies notentan idilio ico boelas A 5 SPECIFICATIONS wicsrrecvencsestacessheriaarvedanats EEEN B 1 Printer Specifications ooocoocccocccccccncnccnncnnncnnnncnnannnnaos B 1 Supply Specifications oooooooncocicccccccccnnncnnncnnnnnnnnnnnnaos B 1 GETTING STARTED Use the FreshMarx 9415 AutoMarx Labeling System for product freshness and to label inventory Information in this document supercedes information in previous versions Check our Web site www monarch com for the latest documentation and release information Using This Manual Following is a summary of the contents of this manual Chapter 1 Getting Started Contents Unpacking and installing the printer and loading supplies 2 Printing Labels Configuring the printer selecting formats and printing labels 3 Care amp Maintenance Clearing supply jams and cleaning the printer 4 Troubleshooting Common problems and t
9. al area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CANADIAN D O C WARNING This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dicte par le minist re des Communications du Canada Trademarks FreshMarx and 9415 are trademarks of Paxar Americas Inc Paxar is a trademark of Paxar Corporation Avery Dennison is a trademark of Avery Dennison Corp Avery Dennison Printer Systems Division 170 Monarch Lane Miamisburg OH 45342 TABLE OF CONTENTS GETTING STARTED comia iaa id 1 1 Using This Manual nn 1 1 UCB Cn a 1 1 Unpacking the Printer 1 2 installing the Pals cid 1 3 Connecting the Printer s Power Supply ceeeeee 1 4 EA eber A ie 1 5 USING THE APPLICATION 0oocconoccccnccccnnncccnncrnnnnnanonannnnnnoos 2 1 A s nae a aeien 2 2 Calibrating the Touch Screen ccecce 2 3 Configuring the Printer ca 2 4 Selecting a RO Mata ssl ls 2 6 Printing Freshness Labels ui ee wae 2 7 Printing Use First Labels ai 2 9 Changing the Password sii 2 10 Sleep MOG corista 2 10 Fu ture O
10. en Use by Friday Gold Use by Saturday Black Use by Sunday A 4 Operator s Handbook Format 5 Prints 2 2 wide by 3 0 long labels DAY OPAMWEEK English DAY OPAMEEK Spanish ITEM ITEM DESCRIPTION FLIFE SHELFLIF Enter the following information for each field Field Description Description Prints up to 18 characters Shelflife Prints up to 13 characters EMPL Employee ID must be 2 10 characters Use By Numbers only Days 0 365 hours 0 23 minutes 0 59 Label Formats A 5 Format 6 Prints 2 2 wide x 4 0 long labels Store Name EM DESCRIPTION 1 EM DESCRIPTION 2 EM DESCRIPTION 3 GREDIENTS NGREDIENTS VARIABLE DATA Net Weight netwat Price price Enter the following information for each field Field Store Name Description Prints up to 17 characters Description 1 Prints up to 23 characters Description 2 Prints up to 23 characters Description 3 Prints up to 23 characters Ingredients Prints up to 688 characters Note Does not print semicolons or returns Net Weight Prints up to 10 characters Price Prints up to 7 characters numbers 0 9 period and dollar cents Euro pound and yen signs only A 6 Operator s Handbook SPECIFICATIONS B Printer Specifications Height 7 75 197 mm Width
11. en contrast and Contrast to decrease screen contrast Use Backlight to increase the screen s backlighting and Backlight to decrease the screen s backlighting Scroll through the text to the instructions you need Using the Application 2 5 Selecting a Format Choose from six preset label formats for your freshness label See Appendix A Label Formats for the size and content of each format 1 Press El 2 Enter the Manager Password and press Enter The default password is 1234 The Configure screen appears 3 Press Select Format select Format Currently Selected 4 Format 1 Format 4 12 Wx1 1L 22Wx20L Format 2 Format 5 22 We 1 1L 22 We SOL Format 3 Format amp 22 Wx15L 22 Wx40L 4 Press the button of the format you need The currently selected format number appears across the top of the screen Note If you select a format larger than the loaded labels some information may not print 2 6 Operator s Handbook 5 Press OK 6 Press Return to return to the product menu The label format number appears on the status bar at the top of the product menu screen Status Bar _ gt Format 1 Printer 1 Employee HEM e ED Sauces Beet Tomata Turkey Tobasco Boulion Gravy Meats Chicken Pork Japale o amp Prepped Noodle Bert Stew Gravy Haba era Items x Baked big All Produce Bean Gravy Gravy Pepper Dairy Turkey E Chicken Shitake ES Rice Gravy Mushroom Use First
12. heir solutions A Label Formats Format sizes and content fields B Specifications Audience Printer and supply specifications The Operator s Handbook is for the person who prints and applies labels Getting Started 1 1 Unpacking the Printer After you unpack the printer you should have the following 9415 printer power supply 4 wall anchors wall mount template Keep all packaging material in case you need to move or return the printer Caution Do not touch the electrical connectors while setting up the printer Static electricity can damage or destroy the electronic components 1 2 Operator s Handbook Installing the Printer To install the printer on the wall 1 Select a suitable location for the printer on a wall 2 Tape the wall mount template to the wall in the selected location Caution The template must be level or the printer will not install correctly 3 Install the four wall anchors according to the four outside holes indicated on the template Mounting holes in back of printer Remove the template Lower the supply door on the printer so you can see the mounting holes on the back of the printer 6 Attach the printer to the wall anchors using the corresponding holes on the back of the printer Press down firmly on the printer to lock it in place Close the supply door Getting Started 1 3 Connecting the Printer s Power Supply To connect the
13. ng a quantity to print only one label Labels print for the selected product Note Ifthe selected printer is out of labels a preview of the label appears on the screen and no label prints Touch the screen to return to the product screen Using the Application 2 9 Printing Use First Labels Apply a Use First label to any product on the shelf that needs to be used first A Use First label can print on any label format The current date and time is printed on a Use First label 1 Select the printer you need to use Press ior gj2 The default is printer 1 2 Press Use First on the right side of the screen The Enter Print Quantity screen appears 3 Enter the quantity of Use First labels you need to print and press Enter OR Press Enter without entering a quantity to print only one label Labels with the words Use First print Note If the selected printer is out of labels a preview of US E the label appears on the screen and no label prints FIRST Touch the screen to return USE PRIMERO to the product screen 10 3 07 2 20 PM Sample Label 2 10 Operator s Handbook Changing the Password A password is required to make any changes to the printer s settings To change the Manager Password 1 Press El 2 Enter the Manager Password and press Enter The default password is 1234 The Configure screen appears Press Change Password Enter the new password using the touch screen keypad
14. on The printer does not print Load the labels correctly and make sure they are the FreshMarx labels recommended for this application See Loading Labels in Chapter 1 for more information Labels may be jammed See Clearing Label Jams in Chapter 3 for more information Printing stops OR the printer does not advance from one label to the next correctly Calibrate the supply 1 Load labels See Loading Labels in Chapter 1 for more information 2 Press Ho calibrate the labels Clear a label jam See Clearing Label Jams in Chapter 3 for more information Place the supply clip in the correct position to rest against the edge of the labels See Loading Labels in Chapter 1 for more information Troubleshooting 4 1 Problem Label exits partially out of the printer or skips a label Action A label may be caught in the printer See Clearing Label Jams in Chapter 3 for more information Make sure the labels are loaded correctly and that they are the FreshMarx labels recommended for this application See Loading Labels in Chapter 1 for more information Printing is faded or poor quality Make sure the labels are loaded correctly and that they are the FreshMarx labels recommended for this application See Loading Labels in Chapter 1 for more information Clean the printhead See Cleaning the Printhead in Chapter 3
15. power supply to the printer 1 Turn off the printer Press the power switch on the side of the printer to the off O position 2 Place the power supply in a suitable location preferably on a table near an electrical outlet 3 Plug the three hole end of the AC adapter cable into the three pronged outlet in the printer s power supply 4 Plug the L shaped end of the power supply cable into the socket on the side of the printer Power socket L Shaped gt lt W Connector 5 Plug the three pronged end of the AC adapter cord into a grounded electrical outlet Warning The printer and power supply should never be operated in a location where either one can get wet Personal injury could result 1 4 Operator s Handbook Loading Labels Load wide labels on the left printer 1 and narrow labels on the right printer 2 as shown below Printer 1 is the default printer 1 Turn on the printer Press the power switch on the side of the printer to the on I position Remove and discard the tape from a new roll of labels Lower the supply door Slide a roll of labels onto the supply holder If necessary adjust the supply holder guide so it touches the roll Feed the labels printing side up into the supply slots in the supply door Note Make sure no label adhesive is exposed when loading labels This causes jams Make sure the supply clip is in the correct position to touch the edge of the suppl
16. rate the touch screen when you turn on the printer so the buttons respond correctly when pressed 1 Press any part of the upper right hand quarter of the screen as you turn on the printer The Touch Screen Calibration screen appears TOUCH SCREEN CALIBRATION Please press center of cross 2 Follow the instructions to calibrate the touch screen The application runs automatically when you are finished Using the Application 2 3 Configuring the Printer Use the Configure screen to set the date and time select formats adjust the touch screen settings and update the printer Instructions for configuring the printer are located under Manager Help Refer to the System Administrator s Guide available on our Web site www paxar com for more information about the Configure screen Note The Configure screen is for Managers and Supervisors only To access the Manager Help 1 Press El 2 Enter the Manager Password and press Enter The default password is 1234 The Configure screen appears Configure Change Password Syster Frinter Internet Update Kill Data Manager Select Files Help Format 2 4 Operator s Handbook 3 Press Manager Help Adjusting the Touch Screen To adjust the screen contrast and backlight 1 Press Configure 2 Enter the Manager Password and press Enter The default password is 1234 The Configure screen appears 3 Press System Use the Contrast to increase scre
17. y This clip guides the labels through the supply slot so they do not shift while printing Supply Holder Printer 2 Supply clip Supply slot Printer 1 Getting Started 1 5 7 Close the supply door 8 The printer calibrates the labels automatically 1 6 Operator s Handbook USING THE 2 APPLICATION This chapter describes how to use the application calibrate the touch screen select a format print freshness labels o print Use First labels Note You may have a custom application that differs slightly from the examples in this manual The screens and labels shown are for reference only Using the Application 2 1 About the Printer There are five control buttons located on the right side of the touch screen Button Action Stops cancels the current print job gt e Advances supply for the selected printer E or Selects printer to print freshness labels Printer 1 is located on the left side Printer 2 is located on the right side a ae Enters the printer configuration menu The rest of the touch screen contains product buttons that are color coded so you can easily print the item labels Yellow Red Green Blue Orange Printer 1 Pri E 2 nter 2 00000 C 2 2 Operator s Handbook Calibrating the Touch Screen Calib
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