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Patton electronic SMARTNODE 1200 User's Manual

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1. PRITTUN lectronics vo ml Vr SmartNode Model 1200 1400 amp 4552 VoIP Gateway Routers Quick Start Guide Bo 240vAc SmartNode 1200 SmartNode 4552 Document Number 13211U7 001 Rev A Sales Office 1 301 975 1000 Part Number O7MSWGUI QS Technical Support 1 301 975 1007 Revised October 31 2005 E mail support patton com WWW www patton com A WARNING A CAUTION e The SmartNode contains no user serviceable parts The equipment shall be returned to Patton Electronics for repairs or repaired by qualified service personnel e Mains Voltage Do not open the case when the power cord is con nected For systems without a power switch line voltages are present within the power supply when the power cord is connected The mains outlet that is utilized to power the SmartNode router shall be within 10 feet 3 meters of the device shall be easily accessible and protected by a circuit breaker e The smartNode is not shipped with power cables For AC powered units ensure that the power cable used meets all applicable stan dards for the country in which it is to be installed and that it is con nected to a wall outlet which has earth ground o Hazardous network voltages are present in WAN ports regardless of whether power to the SmartNode is ON or OFF To avoid electric shock use caution when near WAN ports when detaching the cables detach the end away from the SmartNode first e Do no
2. fou can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an F address automatically a Use the following IP address IF address Subnet mask Default gateway Obtain DNS server address automatically O Use the following DNS server addresses Preferred DNS server Alternate DNS server Figure 2 Displaying the Internet Properties TCP IP Properties window SmartWare GUI Quick Start Guide 2 Double click on Local Area Connection and click on Properties to open the Internet Protocol TCP IP Properties window see figure 2 3 Select Obtain an IP address automatically and Obtain DNS server address automatically options 4 Click OK to save changes and close the properties windows 3 0 Connect the PC to the SmartNode LAN Port Now use the included Ethernet cable to connect the configured PC to the SmartNode The factory default config uration of the SmartNode defines Ethernet port 0 1 as the LAN port Note Most SmartNode Ethernet ports are Auto MDIX which means that you can use a standard straight wired Ethernet cable to connect to the PC or a hub switch LAN I ler LAN ETH 0 1 WAN Network tie or i ETH 0 0 interface PC WAN optiona R SS A Figure 3 Connecting the SmartNode to the network Model Connect to port SN1200 1400 ETH 0 1 use crossover cabl
3. Time Support Save Reload About License Figure 8 Request for Support page Toll Free VolP support call sip support patton com with a VolP SIP client Online support www patton com E mail support support patton com answered within 1 business day Telephone support e Standard 1 301 975 1007 USA Monday Friday 8 00 am to 5 00 pm EST 1300 to 2200 UTC GMT e Alternate 41 0 31 985 25 55 Switzerland Monday Friday 8 00 am to 5 00 pm CET 0900 to 1800 UTC GMT Fax 1 253 663 5693 USA or 41 0 31 985 25 26 Switzerland 10 SmartWare GUI Quick Start Guide A O Appendix Factory default IP addresses Factory default IP addresses and netmask configuration IP Address Network mask AN interface Ethernet 0 0 0 DHCP Client LAN interface Ethernet 1 0 1 192 168 1 1 255 255 255 0 DHCP server address range LAN 192 168 1 10 192 168 1 19 255 255 255 0 B O Compliance Information B 1 Compliance EMC Compliance FCC Part 15 Class A EN55022 Class A EN55024 Safety Compliance e EC 60950 1 e EN60950 1 e AS NZS 60950 1 SmartNode 4552 only PSTN Regulatory Compliance TBR 3 B 2 Radio and TV interference The SmartNode router generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television reception The SmartNode router have been tested
4. and found to comply with the limits for a Class B computing device in accordance with specifications in Subpart B of Part 15 of FCC rules which are designed to provide rea sonable protection from such interference in a commercial installation However there is no guarantee that interference will not occur in a particular installation If the SmartNode router does cause interference to radio or television reception which can be determined by disconnecting the unit the user is encouraged to try to correct the interference by one or more of the following measures moving the computing equipment away from the receiver re orienting the receiving antenna and or plugging the receiving equipment into a different AC outlet such that the computing equipment and receiver are on different branches SmartWare GUI Quick Start Guide 11 B 3 EC Declaration of Conformity See section B 5 EG Konformitiitserkliirung for German version Product Description SmartNode 1200 1400 and 4552 The products described above in the form as delivered are in conformity with the provisions of the following European Directive R amp TTE Directive 1999 5 EC Guidelines of the European Parliament and the Committee for the Harmonization of the lego Regu lations of the Member States concerning radio equipment and telecommunications terminal equip ment and the mutual recognition of their conformity The safety advice in the documentation accompanying the produc
5. e from the WAN port on the SmartNode to the upstream WAN Internet connection Begin the configuration for Internet access with the WAN page J3 217 192 239 173 Microsoft Internet Explorer Sra he tent dnd n an Q x Z pO serh sie Favorites E Address http smart node basic wan f cfg html Be PRTTOR 217 192 239 173 Network WAN Home Advanced GUI Save Default Gateway Reload User Defined 172 16 44 1 About License After changing the type of WAN access you must press the Apply button of the Default Gateway even if you need not enter a Default Gateway i e when says Set via DHCP or Set via PPPoE 3 a amp E 23 Z CE e2 yy Network User Defined Address WAN 7 Firewall IP Address 172 16 44 55 w m 00 PMask 255 255 255 0 Oa NAPT a LAN DHCP C DHCP DNS DynDNS ar C PPP over Ethernet PPPoE Telephony z3 SIP Username A P dr ISDN oO Call Services Password oassn0 A i Sets idie Timeout I seconds Various System Apply 3 Time Changing P interface settings may disconnect your browser from the webserver on the Support device The changes are immediately applied when you click to the Apply button Apply s Figure 7 WAN page 5 1 Connecting a PC and logging in Here are some special hints you may use when configuring your SmartNode Apply uration parameters in volatile memory RAM only Fo
6. e or hub SN4552 ETH 0 1 any one of the 4 ports Auto MDIX Note As an alternative you can connect to the console port available on most models Refer to the appro priate Getting Started Guide for detailed instructions on how to access the command line interface CLI through the console port 3 1 Open the Configuration Interface 1 Once IP connectivity is established use a web browser to get access to the SmartNode configuration inter face Enter smart node in the address bar to get started see figure 4 E http smart node Microsoft Internet Explorer File Edit View Favorites Tools Help Figure 4 Using a web browser to access the SmartNode configuration interface 4 SmartWare GUI Quick Start Guide 2 The subsequent pop up window asks you for the login credentials see figure 5 The factory default login credentials are User Name administrator Password There is no password leave this field empty Connect to smart node e Figure 5 Login window 3 Click OK 4 0 Get Started After successful login you get to the SmartNode home page and you can configure your device You will be pre sented the following home page which contains buttons to store the current configuration state reload the device and restore to factory defaults The home page also shows some system information You can always go back to the home page by clicking Home in the navigation bar SmartWare GUI Quick Start G
7. igure 1 Patton 3 Network Connections Open File Edit View Favorites Tools Advanced Help Explore r Q Back 2i JO Search US Folders E Search for Computers s amp Network Connections Map Network Drive A Name Type Status Disconnect Network Drive Network Tasks LAN or High Speed Internet E Create a new Create Shortcut Delete Rename Properties connection Change windows Firewall settings e Disable this network device amp Repair this connection Rename this connection View status of this connection Change settings of this LAN or High Speed Inter Connected Firewalled connection Other Places EP Control Panel a My Network Places My Documents i My Computer Figure 1 Displaying the Network Connections window Local Area Connection Properties General Authentication Advanced Connect using Eg Intel R PRO 100 VE Network Conne This connection uses the following items os Packet Scheduler Network Monitor Driver Internet Protocol TCPYIP Install Uninstall Description Transmission Control Pratocol nternet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected Notify me when this connection has limited or no connectivity Internet Protocol TCP IP Properties General Alternate Configuration
8. m starts Be aware that configuration is quite a bit more complicated and requires some know how about VolP and the SmartNode configuration concepts We recommend familiarizing yourself with the SmartWare Software Configuration Guide betore switching to the advanced mode Advanced GUI 6 0 Additional Information Refer to the SmartNode Series SmartWare Software Configuration Guide and the SmartNode Getting Started Guide located on the CD ROM shipped with your SmartNode device and available online at www patton com manuals For detailed information about e Installing configuring operating and troubleshooting e Warranty trademark amp compliance 8 SmartWare GUI Quick Start Guide The CD ROM also includes many freeware and shareware tools including TFTP servers and Telnet clients Besides the comprehensive manuals included on the CD ROM a host of additional information is available on line at www patton com voip Here you will find e Configuration notes This library contains example command sets for configuring and activating such SmartWare services as DHCP QoS VPNs Frame Relay and many others Patton offers these examples to help you implement selected features and functions from within SmartWare s rich set of software services e Application notes Application Notes are product specific complete configuration descriptions and config uration files for various SmartNode applications Use these configurations as templates f
9. or your installation e Frequently asked questions FAQs Provide answers to common questions on SmartNode and VoIP technology Such as how much bandwidth for a VoIP call where to get a license key etc e Declaration of Conformance English and German same as Document Number 13216U7 001 Rev B e Legal notice Same as Document Number 13216U7 001 Rev B SmartWare GUI Quick Start Guide 9 A O Customer and Technical Support If you contact Patton support you should have some system information ready to help us better help you This information allows us to quickly identify what product you are using and how it is configured Therefore we integrated a system report page that collects all relevant information and presents it fo you on one web page Click on Support to access this page the page also gives you instructions on where to send the report oix Fie Edit View Favorites Tools Help LA Q O x 2 GD L lh Peres H R2 EEE JA Figs Address E http smart node basic support hmi Eo i gt A BB Sartor 217 192 239 173 Support Home Advanced GUI Request for Support If you require support please Create a new mail using this link Write a description of your problem into the body of this mail Retrieve the Complete Report using this link H Save it as a text file and attach it to the mail DNS DynDNS Telephony SIP ISDN Call Services Codecs Various System
10. r each box containing an Apply button fill in the required fields and press apply once The settings are applied immediately after the button is pressed If there are several boxes with an Apply button on one page fill in the information per box and press the button for each box separately This saves the new contig A The alert symbol shows you that somewhere a user input is missing for correct functionality In the case of the present WAN page you can ignore them because the respective title bullet PPP over Ethernet is not selected The info symbol denotes hints to ease configuration or to avoid pitfalls Read them whenever you encounter them There are three different configuration options for the WAN Internet connection see figure 7 DHCP dient factory default The SmartNode s WAN port has a DHCP client enabled that uses an estab lished Internet connection to get the Internet connectivity parameters IP address default gateway automatically SmartWare GUI Quick Start Guide 7 from a DHCP server Use this option when connecting the SmartNode to a DSL router a cable modem or to a company LAN with a DHCP server This is the factory default configuration so no configuration is required only the LAN and WAN Ethernet connections should be made to access the Internet immediately e PPPoE The SmartNode establishes the connection with the Internet using PPPoE This is most commonl
11. t work on the system or connect or disconnect cables during periods of lightning activity 1 0 Power up the SmartNode The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect fo voltage current anticipated temperature flam mability and mechanical serviceability 1 Connect the SmartNode to a power source using the included power supply and cable 2 When the Power LED stops blinking and remains lit the SmartNode is ready to configure A CAUTION 2 0 Set your PC to DHCP The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage current anticipated temperature flam mability and mechanical serviceability SmartWare GUI Quick Start Guide This guide will allow you to quickly access the configuration interface of a SmartNode and give an overview of the different elements you can or need to configure For detailed information on all configuration parameters refer to the SmartWare software configuration guide The SmartNode has a built in DHCP Server which allows an automatic IP connection with a connected PC To pre pare the connection you need to configure the PC to use DHCP The following paragraphs show how to do this on Windows For other operating systems refer to the operating instructions of the PC 1 Right click on My Network Places and select Properties in the context menu see f
12. ts shall be obeyed The conformity to the above directive is indicated by the CE sign on the device The signed Declaration of Conformity can be downloaded from www patton com certifications B 4 Approval The SmartNode is approved for connection to the public ISDN telecommunication network Anybody may connect the SmartNode to a BRI SO or PRI S2m ISDN interface and put it into operation B 5 EG Konformit tserkl rung See section B 3 EC Declaration of Conformity for English version Produktbezeichnung SmartNode 1200 1400 und 4552 Die bezeichneten Produkte stimmen in der von uns in Verkehr gebrachten Ausf hrung mit den Vorschriften fol gender Richtlinie berein R amp TTE 1999 5 EG Richtlinie des europ ischen Parlaments und des Rates zur Angleichung der Rechtsvorschriften der Mitgliedstaaten ber Funkanlagen und Telekommunikations Endeinrichtungen und die gegenseitige Anerkennung ihrer Konformitat Die Sicherheitshinweise in der mitgelieferten Produktdokumentation sind zu beachten C Die Konformit t mit der oben erw hnten Richtlinie wird durch das CE Zeichen auf dem Ger t best tigt Die unterzeichnete Konformit tserkl rung kann heruntergeladen werden von www patton com certifications B 6 Zulassung Der SmartNode ist f r die Anschaltung an das ffentliche ISDN Telekommunikationsnetz zugelassen Er darf durch jedermann an eine BRI SO oder PRI S2m Schnittstelle angeschlossen und in Betrieb genommen
13. uide 5 The GUI consists of the following main elements see figure 6 The Navigation Bar on the left edge presents you with a menu listing giving access to the various configura tion and status pages of the SmartNode e At the top of the page you see the Current System Path which displays the location and element currently presented in the main area The rest of the page displays the configuration and status information for the different features of the SmartNode Navigation bar A 217 192 299 173 Microsoft Internet Explorer D x Horn Network LAN DHCP DWS OynDN 5 Telephony SIP ISON Call Seneces Codecs CONFIGURATION MENU Various System lime Support Save Reload SE License A IMPORTANT Current m system path Advanced GUI WE Zlecironics To marth gbe Model Senal Humber Hardware Version 1 1 Software Version S330 TH System Time Immediate Actes nem Confeuration Restore Factory Defaults Patton Electronics Company Configuration and status tabs Figure 6 Main GUI elements During the whole configuration process all your changes are only applied that is saved in volatile memory RAM To store the settings in non volatile memory i e make them survive power failure or manual reload return to the home page and press the Save Current Configuration button SmartWare GUI Quick Start Guide 5 0 Access the Internet Connect an Ethernet cabl
14. werden 12 SmartWare GUI Quick Start Guide Copyright statement Copyright 2005 Patton Electronics Company All rights reserved The information in this document is subject to change without notice Patton Electronics assumes no liability for errors that may appear in this document Trademarks statement The term SmartNode is a trademark of Patton Electronics Company All other trademarks presented in this docu ment are the property of their respective owners Warranty Trademark amp Compliance Information For warranty trademark and compliance information refer to the SmartNode Getting Started Guide located on the CD ROM shipped with your SmartNode device or available online at www patton com Electrical and Electronic Equipment WEEE ensure that at end of life you separate this product from other waste and scrap and deliver to the WEEE collection system in your country for recycling Sy In accordance with the requirements of council directive 2002 96 EC on Waste of BZ SmartWare GUI Quick Start Guide 13 NOTES SmartWare GUI Quick Start Guide SmartWare GUI Quick Start Guide NOTES 15 NOTES SmartWare GUI Quick Start Guide
15. y used when the SmartNode is connected to a DSL bridge or a DSL router that is configured in bridge mode most routers are capable of this Enter the DSL credentials username and password on the SmartNode and click on the Apply button User Defined Address The SmartNode uses an existing internet connection which does not provide an upstream DHCP server In this case you need to set the IP address subnet mask default gateway and DNS servers manually IP Address The IP address of the WAN Ethernet port IP Mask The mask for the WAN port s IP address Click on the Apply icon to apply the new configuration Default Gateway This is the IP address of the upstream router Click on the Apply icon to apply the new configuration DNS DynDNS In the Configuration Menu go to DNS DynDNS Enter the IP addresses of the DNS servers and Apply the new settings Figure 7 on page 7 shows the third case User Defined Address configuration of connectivity parameters In this example the SmartNode s WAN IP address is 172 16 44 55 with an IP Mask of 255 255 255 0 The Default Gateway is 172 16 44 1 Note Be sure to return to the Home configuration page to save the new configuration in non volatile memory The advanced GUI leads you to the full universe of SmartNode configuration parameters There are many more things that can be configured than you are presented on the basic GUI pages you see when the syste

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