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Patton electronic SL4020 User's Manual

1. 48 po old 0 r P 51 el a a le e MO 51 o RR TE 51 LOCO M 51 dio JE CO MR go o CORA RR iaia epigoni ect ee ee ee 51 PORTI ee RR REA 51 lu 51 Mn PEE ELTE 22 IERI EL 52 Cp RR 52 bill 52 Vis roo E ORE RR E E E A RR T atea 53 RR RR A 53 ee Pilla lean 53 REI Xn d n 53 SIME EI AA 53 APP ono E A E 53 RIP ARIEL RR RR RR EI 53 IR A ee 54 clic AE EEE RR PR TTT 54 a oiu ir eee E RSRS O RR RR CINE RE RO 54 SIP Timer Ti cn orita oia 54 PI FR e e oO o o E 54 i AAA A A A qu 54 QUI A A AE A 54 ll AE E e RR re 54 A O RR RAR rr rer RR TI 55 St AA tcc chert RESOR EE 55 bonad Troy A DDR RD RD o O OR 55 DR RR RES RR 55 bile odia 55 RR o RR e RR RR 55 bei 55 SmartLink 4020 Getting Started Guide Table of Contents CRI PRA 55 AAA AA AI 56 lara 56 EI 1 RR ROS o E E E A E 56 ARA 56 ss RA PP EA e 56 io a 27 BC EM ME S DUE 57 lilo ren ico e KA c PP 97 RR Mr Me dos DI o 58 e a
2. 58 loo 58 sisi cis cade che A SR RN ee DO ee ee 58 dalia iaia 58 Ax NP RA EA 58 F1 165 4 c 58 Podi dA 2g M O E a N 58 Po A 58 lire 59 Wilier 59 QU cs C SR RR A RR 59 A E E E N 59 A 5 E E S 59 dev TU ein NINE A 59 Lu e oo 59 E Ge PA I TA 59 RE RR NN E E E 59 PPP A sas aires ape as 59 Dil o 59 Sara 59 BERE PR IR ee 60 so o A CARR crete er 60 imr E ior Me ui RR E o E A 60 CUOR OR 60 As ea e inu sub 60 E A En e on O N A 60 A E A 60 Ls A A E E E 61 alia 61 ORGE AA AP E 61 CA sro MEME e EEE IENA 61 liu RR EE IRE 61 LITI RR RI 61 SmartLink 4020 Getting Started Guide Table of Contents rod RU P E o A 61 IRC A EA 61 e O A RR HX 62 0080 EEE o O A T E T 62 Loe l Ped O AM ol o En A 62 AA Eno O 62 Speed Dial 1 8 Phone NumbertP Dialing peoples 62 A SH EO TOA D D 63 bla 63 Speed Dial 1 8 Phone Number IP Didine soe cscessdeeasagessaaeantessonsidevaesendateaxutensatertnsgncoenstdesecansenadsedadetauasvens 63 sl en A 63 a o0 64 RICO RR o DUM UIS bo ov URINE UNES EM RE RE a CRER RR Ud S TR 67 lui 67 Roe RR o A e 67 a AAA e RR ee ee 67 o A o
3. Home Network WAN Status IPSec Configuration Select Tunnel to view modify Settings _ Enable tunnel 1 Remote IP Address range Remote security gateway Network LAN Security mode Telepl Qutbound AH SPI DEC System Documentation Logout Outbound ESP SPI DEC Inbound AH SPI DEC Inbound AH Authentication Algorithm Inbound AH Authentication Key HEX Inbound ESP SPI DEC Inbound ESP Encryption Algorithm Inbound ESP Authentication Algorithm Inbound ESP Encryption Key HEX Inbound ESP Authentication Key HEX Save Tunnel Settings Outbound AH Authentication Algorithm Outbound AH Authentication Key HEX Outbound ESP Eneryption Algorithm Outbound ESP Authentication Algorithm Outbound ESP Encryption Key HEX Outbound ESP Authentication Key HEX ple Es Figure 13 IPSec Configuration window Select Tunnel to view modify 4 Network WAN Select the desired tunnel from the pop up menu The following sections and examples assume Tunnel 1 was selected Enable tunnel 1 Enable disable tunnel 1 IP sec Remote IP Address range Start and end of remote IP address range Remote security gateway Remote security gateway IP address Security Mode IPSec mode tunneling transport Outbound AH SPI DEC Outbound AH security parameter index number IPSec Configuration 38 SmartLink 4020 Getting Started Guide Outbound AH Authentication Algorithm HMAC MD5
4. Download Warning The download process will reset the unit into the download mode This will terminate all network connections and reset your browser connection TFTP Download method Select remote TFTP server IP address and filename TFTP Server IP Security Fil A Configuration TT m Auta Upgrade Localization HTTP Download method Select filename on local browser machine SNMP Filename Choose File no file selected Reload Start HTTP Download Logout Figure 41 Manual Upgrade window Auto Upgrade AutoUpgrade Enable Auto Upgrade NO Auto Upgrade Protocol Upgrade Server update patton com a gt i Auto Upgrade UR Configuration Start TFTP Download Localization SNMP Reload CUM ta ban Logout Figure 42 AutoUpgrade window Enable Auto Upgrade Enable or disable auto upgrade If enabled the SmartLink 4020 will automatically check the upgrade server for new system firmware and software upon reload or power cycle Manual Upgrade 69 SmartLink 4020 Getting Started Guide 7 System Auto Upgrade Protocol Select the protocol for auto upgrade Upgrade Server Specify the auto upgrade server IP address Auto Upgrade URL Specify the auto upgrade server by URL This field is dependent on the auto upgrade service package installa tion The default value is iadmgr Localization The Localization window contains the following sections e Call Progress Tones see figure 43 e Di
5. 67 0 ri EE AE TAT o 67 o RR RO e 68 LO LM YUs 68 CC Re RR RR Ce RAR RNA A 68 cl A 68 O c 68 e 68 A A 68 ICAO AAA a 68 VOOR RR O oo 69 6 0 RR RE 69 ERROR E E I 69 a o O a 70 e A GR RSRS TR RR Te 70 o Ur O 70 Ci nn 70 si ib REA 70 CO qe A A E T 71 jussis Mo Re RD 71 CR ol a eet pease O S ea o o O eatecsacatea nese 71 ama ce 0 ABRE e o A 71 cgi 71 A e e eo no E E E 41 umbo rU TETTE oo ETT 71 iio adi alo NE E EE TITO 71 e A 72 SmartLink 4020 Getting Started Guide Table of Contents d o SR ORE E E E A E A 72 elit 72 RE GP RR RR RR 72 CRC AE RD RR e RO ne AA 72 tros inr Cal Block Aa KOS 72 ca ro co E a o Io 72 Et e 73 LO ANI E iod To ac ne 73 EJ URS od o c 73 IA A e UU E UU 73 Suc EI MM ATEI 73 ireo LRE O e UE oe IT 73 ORA RR IA 73 Be O OR EE 73 EEO PR T E A E tO 73 CER M o SS E 73 Veli PR 73 Li PR S EE
6. SIP 53 SmartLink 4020 Getting Started Guide 6 Telephony VoIP VLAN Configuration This sub page allows configuration of specific VLAN tags that are to be applied to all SIP signalling and RTP packets used for VoIP calls These VLAN settings will override any general VLAN settings applied to the interface VolP VLAN Configuration Call Signalling Packets VLAM Tag RTP Packets VLAM Tag Figure 26 VolP VLAN Configuration section of the SIP window SIP Parameters SIP Parameters Hook Flash MIME Type SIP Timer Values sec SIP T1 SIP T4 RTP Parameters RTP Port Max RTF Fort Min Figure 27 SIP Parameters section of the SIP window Hook Flash MIME Type This is the MIME Type to be used in a SIP INFO message used to signal hook flash event SIP Timer Values sec SIP T1 RFC 3261 T1 value RTT estimate Range 0 64 seconds SIP T2 RFC 3261 T2 value maximum retransmit interval for non INVITE requests and INVITE responses Range 0 64 seconds SIP T4 RFC 3261 T4 value maximum duration a message will remain in the network Range 0 64 sec onds RIP Parameters RTP Port Min and RTP Port Max define a range that contains at least four even numbered ports 100 106 for example SIP 54 SmartLink 4020 Getting Started Guide 6 Telephony NAT Traversal NAT Traversal Outbound Proxy Outbound Proxy Port Stun Server IP Stun Server Port D UPnP f NONE Save SIP Settings Figu
7. A 97 E e SM DI RC PR TIE 57 S tA cia alo ego je A E oo O E I Om 27 A mie T 97 Su NE Qd m e 57 A e PU A 57 Coi M 57 CORE RO O T 57 oo Re UR 58 LIE PRO ere rere rrr 58 VO e AE 58 o A E E 58 bor 58 l aula 58 lidia aa a Hm 58 bel cli 58 SP idee pricipali girino angie valina 58 A A RIA 58 IR px n 58 LL A C 58 RICE MR Me m 59 DC PR e E oo 59 ESRI 59 o AA 59 As A Ae 59 e O A e Ao 59 E E E E E 59 CLEAR UN sim na 60 ea di A o a iaaa ei 60 o eo RPA ES RAR 60 aa ol DIT o TRO 60 Jedes ai C 60 Dion 60 lede o A T TTT 60 MIE Re IA 60 eg HONG 0 0 E ACNE ERE A 61 lle 61 E A E io ee 61 Clara aa 61 SmartLink 4020 Getting Started Guide 6 Telephony Speed Dial 1 8 Phone ne Url atenas aires 61 bi Rail 62 RR o a RT 62 Speed Dial 1 8 Phone Number IP Dialing iaia aaa 62 LO e eee a RT Eo RR 62 50 SmartLink 4020 Getting Started Guide 6 Telephony VolP Status Home Network WAN Network LAM Puit CS Telephony Domain patton com olP Status Base RTP Port SIP CODECS Pho
8. Chapter contents Oli RR IA 22 conecte ue Sp LIBE EO auton lela y t dp RGE RR tte RO RO RR ye rar trey 24 22 SmartLink 4020 Getting Started Guide 2 SmartLink installation Installing the router Do the following Power adapter Internet Service Provider www patton com 10 100 Ethernet Power jack Reset button WAN port LAN port Phone jack 1 Phone jack 2 Figure 2 SmartLink 4020 installation diagram Place the unit on a desktop or similar sturdy flat surface that offers easy access to the cables The unit should be installed in a dry environment with sufficient space to allow air circulation for cooling Note For proper ventilation leave at least 2 inches 5 cm of clearance at the sides front and rear of the unit Set your LAN Local Area Connection Properties for Internet Protocol TCP IP to Obtain an IP address automatically and to Obtain DNS server address automatically Do not work on the system or connect or disconnect cables during periods of N lightning activity WARNING and shall be rated for the proper application with respect to volt age current anticipated temperature flammability and mechani cal serviceability The Interconnecting cables shall be acceptable for external use CAUTION Plug in the telephone or telephones see figure 2 O Plugin the PC or LAN or a LAN hub switch Installing the router 23 SmartLink 4020 Gettin
9. Guide E Ring Cadence Configuration Introduction The following is a sample ring cadence patter configuration Timeval time in milliseconds Repeatval of cycles to repeat Tonename RING 0 RING 1 RING 2 RING 3 RING 4 RING 5 RING 6 RING 7 RING 8 RING 9 Idle IDLE Active ON OFF Inactive Idle Timeval Active Active Timeval Sequence Active Active Sequence Repetition Sequence Repeatval Repeat R Cycle Sequence Repetition Fullsequence Cycle Cycle Fullsequence Cadence Fullsequence Fullsequence Repeat Fullsequence Inactive Repeat Ring Cadence For the ring cadence pattern above the configuration would be RING O ON 200 0FF 300 0N 100 OFF 400 0N 200 OFF 4000 R Note The Bellcore standard ring cadence patterns are shown in table 3 Table 3 Bellcore standard ring cadence patterns Name Value RING O ON 2000 IDLE 4000 R RING_1 ON 800 OFF 400 ON 800 IDLE 4000 R RING 2 ON 400 OFF 200 2 ON 800 IDLE 4000 R RING 3 ON 300 OFF 200 ON 1000 OFF 200 ON 300 IDLE 4000 R RING 4 ON 500 RING 5 Introduction 97
10. Speed Dial 4 Phone Number IP Dialing Phone 1 ao Speed Dial 5 Phone Mumber IP Dialing None i Speed Dial 6 Phone Number IP Dialing Speed Dial 7 Phone Mumber IP Dialing Speed Dial 8 Phone Number IP Dialing Logout Line 2 Speed Dial Settings Speed Dial 1 Phone Mumber IP Dialing Speed Dial 2 Phone Number IP Dialing Speed Dial 3 Phone Murmber IP Dialing Speed Dial 4 Phone Number IP Dialing Speed Dial 5 Phone Mumber IP Dialing Speed Dial amp Phone Number IP Dialing speed Dial Y Phone Mumber IP Dialing e 6 s 0 e 6 os Speed Dial 8 Phone Number IP Dialing Figure 38 Speed Dial window Line 1 Speed Dial Settings Speed Dial Serv Enable Speed Dial Service Speed Dial 1 8 Phone Number IP Dialing Target 1 8 phone number or URL assigned to speed dial Speed Dial 62 SmartLink 4020 Getting Started Guide 6 Telephony Line 2 Speed Dial Settings Speed Dial Serv Enable Speed Dial Service Speed Dial 1 8 Phone Number IP Dialing Target 1 8 phone number or URL assigned to speed dial Saving your work When you are finished configuring settings click the Save Settings button see figure 38 to save the changes Speed Dial 63 Chapter 7 System Chapter contents ole ds ii aL ee e 66 A ae nar yer OUR Dm vere rere ila 66 ERRE I 66 REI N 66 CU a A A in tare 66 COLPO OOO ROSIE I PR ca 66 BU ciue nu CT M M a a or Lan 67 CE PR eR 67 lvl tan 67 OLA MORO OI OSE
11. click the Save Settings button to save the changes Set Security Password 67 SmartLink 4020 Getting Started Guide 7 System Configuration Logging Enable Syslog Syslog Server Enable Debug Debug Server Manual Upgrade Debug Connect Port Auta Upgrade Lacalizatian Save SNMP Reload Logout Figure 40 Configuration window Logging Enable Syslog Enable or disable system logging Syslog Server Specify the syslog server IP address This feature specifies the server for logging IAD system information and critical events Enable Debug Enable or disable System Debug Debug Server The debug server IP address and port This feature specifies the server for logging IAD debug information The level of detailed output depends on the debug level parameter setting Debug Connect Port The port number of the debug server to be used for receiving debug messages from the IAD Saving your work When you are finished configuring settings click the Save button to save the changes Configuration 68 Smartlink 4020 Getting Started Guide 7 System Manual Upgrade For both HTTP and TFTP methods the device will reboot itself into the downloader mode if the main appli cation is executing and proceed with the ROM file download and permanent write of the application to the device s flash memory After the download is completed the download status page will be displayed ra tas www patton com
12. ponis i mom ERROR spud ERROR eee 38 Oiubennda ll Authentication Key FEX cesantes Steps Earle SUDORE oiiaii 38 docs NU ubi 38 Chiaia BST nes pon Joi IL aironi iaa rasa gun divae duse AS Persa tesi tesis dadas 38 Cibona ESP Anthenticadon Potito 38 eee 38 Outbound a Key HEX AMP rr 38 fls o criara PODES RS en E EQ 38 Inbound ADA TAA CENT Alcon RASO coco render ep abere sebo epus aras rorem dani 38 sli 0d gle e PR 38 bbord ESO SPI DEC Lara aaa eiii od 38 lobonnd ESP A o EP ES A 38 lilla 38 laboond ESP Eme pio key HEA E 38 oe cai 39 Vb Ju AP ei A 39 30 SmartLink 4020 Getting Started Guide 4 Network WAN Status Interface Status www patton com Home Network WAN Enabled Yes Service Routed Protocol Ethernet settings Interface Status Up ge is etwork Settings Tos Dynamic IP Assignment YES via DHCP IPSec IP Address 209 49 110 186 MAG Address OO a0 ba 00 be 98 Network LAN Subnet Mask 255 255 255 Telephony Default Gateway 209 49 110 1 UN DNS Address 208 48 110 30 System Domain Name patton com VLAN Tag Not set Documentation Logout Priority Tag Not set Figure 5 Internet Status window Enabled Yes indicates the WAN interface is enabled and ready to be used Service Either Routed or Bridged displays the level of your WAN interface s connection Protocol Indicates that the Ethernet protocol is b
13. static cloth Place the unit on a flat surface and ensure free air circulation Avoid exposing the unit to direct sunlight and other heat sources Protect the unit from moisture vapors and corrosive liquids Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide General conventions The procedures described in this manual use the following text conventions Convention Garamond blue type Garamond bold type Table 1 General conventions Meaning Indicates a cross reference hyperlink that points to a figure graphic table or sec tion heading Clicking on the hyperlink jumps you to the reference When you have finished reviewing the reference click on the Go to Previous View button 4 in the Adobe Acrobat Reader toolbar to return to your starting point Indicates the names of command buttons that execute an action 18 Smartlink 4020 Getting Started Guide About this guide Table 1 General conventions Convention Meaning Angle brackets indicate function and keyboard keys such as lt SHIFT gt lt CTRL gt lt C gt and so on 19 Chapter 1 General information Chapter contents SmartLink 4020 overview 20 SmartLink 4020 Getting Started Guide 1 General information SmartLink 4020 overview The SmartLink VoIP SoHo Router see figure 1 provides transparent connectivity for analog phones and faxes to the world of Intern
14. 3 RTP Packets Sent 1853 RTP Bytes Sent 318716 RTP Packets Recv 5189 RIP Bytes Recv 892508 Figure 4 SmartLink VolP download and configuration Home page System Uptime Shows how long the SmartLink has been operating since the last time it was reset LAN IP Address The IP address of your LAN MAC address The media access control MAC address of the LAN Ethernet interface in the SmartLink Application Version The SmartLink firmware version number Config Date The date of the configuration file that was downloaded from an auto upgrade server Security Indicates that the SmartLink utility has been secured with a password To configure a password see section Set Security Password on page 67 Application Code Version Shows the application code version being used Download Code Version Shows the download code version being used System information 27 SmartLink 4020 Getting Started Guide 3 Home System Status SIP Messages Sent Total number of VoIP SIP messages sent including retransmissions SIP Messages Received Total number of VoIP SIP messages received including retransmissions SIP Bytes Sent Total number of bytes of VoIP SIP messages sent including retransmissions SIP Bytes Received Total number of bytes of VoIP SIP messages received including retransmissions RTP Packets Sent Total number of VoIP RTP packets sent including redundant packets RTP Packets Received Total number of V
15. 33 Obran WAN cantieuradon dynamically Vi 33 Speri ded e 33 VAN PTE e iu NE Lm Cn aa eaa aienea Raai a 34 BU ug 34 nno de ja o E T 34 CO PER 34 A PP ran 34 An e uo A 34 IO A A 34 idilliaca dan 34 CC EI 34 MAGT poolne AA ena 35 File 35 VA 35 MIO Mattina T raner iii ci eda api anatra lira 35 RICREA RR RR RR 35 CDE LAN MI T ue i 35 CI il ML 35 Pate BUE QUIE EE a e o o dies o pss Sum eb purs passu du thee 36 OC A ROIO 36 CE T 36 COLOR RR RR 36 Mazimum Uphok Bandwidth Allowed eai co 36 o A E E A E O A e 36 A ol 37 AI o e o ie 37 lA NIIT EIER ETT LO EO 0 E E E E 38 SmartLink 4020 Getting Started Guide Table of Contents aca o P A 38 Le lo i PPC on e e ER RO RR CR 38 o E E A OSEE 38 be loi 38 ILL RO RO A 38 Bis IR RR RE E RO TOTI 38 Lintbenpmd AH dei Rial 39 Outbound AH Aurhentcadon HEX piscina Sa iniiaiee dadia 39 LILLO eac E A RR 39 ito nad ESP End AAA 39 Chiron ESP Areta pletora 39 Cibona ESP Baci pid ker HEA sora Ea aaar a NEEE eoa Taie 39 Ogibound ESP Authentication key HEX inner TR 39 MA 39 labobad AH ata citrina ao IC Mus Desa eode naar ran
16. A 67 O Ii elect RP Se OPER EY ML UL E Id SUR DAR RD ERRO er 67 iuc A mr 67 Bom eoi Mui c P m ree 67 CRI ls CAGE AU RCA DORSO RP RR AI 67 VEC RAI 68 ale TT 68 di E RS SOS yer Cte eee 68 DINE DE eec uL uL iU LI I E M SEU 69 RR a E MID dE DERE 69 Aut inside E BE RR Re Rm Re E RR atado atre tun aa Etude fca 69 Foibe oec ot tote nte M mI RM sm amr ote 69 Ou Mer ES 69 BOI ceo rd ERETTI 70 DESDE FE it i e do er e eA ALANI EIU SEE 70 ME at ditos Dl TU eet c Morc mM e M rm Rr AN RU 70 A dee e EL M m 70 Bus DUE wines du MI M e LL EM DIM IM LAM IM ae 70 erts c CH MT ee M M T UU 70 Cn rid dT T 70 a r E E A E 70 N a ia el RIE T ln 71 ella i dae 7 LODS UE S UU uuu HUN uu ML ie EM LEE e aoe 71 Icons COND dore M 4 eee m E O rere a ere re 74 Ds D IO eae ner mete s Ip pe SIAT 71 DI A ile T2 Vi na 64 SmartLink 4020 Getting Started Guide 7 System PEG T 72 Wola 72 Specd Dialog Aot i CR O EE SOIT 72 I cono Ei AAA Re O A 72 eis BR 4 RE A 72 Rei A RR PR RR ain pap ees osm RREO O seme A RR RR r2 LOI 72 po M B LT e e ARR RR 72 Aiino 72 ASE RA E r4 dun OBL oo A 12 CC PR ETA I2 A dg E e E EMO 72 OA PRE 73 Ct E E TIRO RI ONT 73 lil 73 ig CIT A 73 bieb 73 A o 73 Conditional Call ca o o 73 Na LD o iia 73 CO E UC Oo A 73 A A e A 73 kita ao tanie ioni ade oa Sed Ea dis agp endossa ii duas 73 OLE MEER T RO I 74 ORO O RR ee er A 74 Ai Tm 74 Da ilaele 74 AE a i o ME
17. A A E 73 SRL AA a 73 Cri IPP e 73 clara 73 CA 74 E O PEMM 74 jh 4 74 Lo o A e e o A O E E E 74 o o A 74 A Re 74 Codice 74 A A e Pen DR ER 74 IO AR ROGER Re RR tux E S E E 74 ezio cia 74 Bid ea o A o E AEE TET 74 cto AAA NE o O RR RR 75 pius UL A 75 LOCI RR RR e 75 R EE A AA n 75 Udo N EE E AA 75 A nn cp E SS 75 i PR TOO 75 ee AE Emo RO 75 A RE RR RR RD tees RD ER A 75 li lle 75 PASTO Polarity eine lana 76 braci 76 10 SmartLink 4020 Getting Started Guide Table of Contents Cei RR 76 vene lone eE E A A 76 eR EC RR RO LO DD ee on 76 SNMP T ap Gon A AE 76 ME PP o eran T 76 LE PR Eo oO a eo o ee 76 SNMP Community CORO ie eee 77 ORE ARR RR 77 COELI RR RR RIT 77 SNMP o RR ORE RI O EEEa a aa ia 77 L idea 77 vio um iced RR A 77 Sv glad t JU RO OI 77 loco M 78 S DGC MAU RR M 79 A RR E 80 O D cR 81 a FR 82 10 Com ctns Patton hor ass Stance riaprire 83 i Po E AE AAE A A E N 84 A AA e A ar 84 Piotta nere gn P0 Che 1B GR RR RR RR RR iis 84 Alternate Patton support for Europe Middle East and Africa EMEA sanstueasoisaseisoaias cassado isnende 84 W
18. Both B 192 168 1 Save Internet Settings DeMilitarized Zone If specified packets which port are not listed above will be forwarded to this DMZ host 192 168 1 Save NAPT Settings Figure 19 Port Forwarding Configuration window Reserved Ports Specifies reserved ports that cannot be forwarded to the LAN Port Forwarding to LAN In this section you enter the specifications which you will be forwarding to the LAN including port range protocol Both TCP or UDP and destination IP address De Militarized Zone Packets which are not listed above will be forwarded to the DMZ host you specify Saving your work When you are finished configuring Port Forwarding settings click the Save NAPT Settings button to save the changes Port Forwarding 45 SmartLink 4020 Getting Started Guide IP Filtering www pation com Home Network WAN Network LAN Filter IP Range Settings 192 168 1 F Save Internet Settings DHCP a Port Forwarding IP Filtering Telephony System Documentation Logout Figure 20 IP Filtering window Filter IP Range A computer having an IP address that falls within the specified IP address range will not be allowed to access the Internet Saving your work When you are finished configuring settings click the Save Settings button to save the changes Service Access Home Network WAN Network a LAN Service Access Configuration WAN Setting
19. CalleriD Name Diane Engleman User Name diane Password XXX j Port 5060 SIP Registration status on line VolP Status SIP CODECS Phone 1 Cfwd All Serv no ES Cfwd Busy Serv Cfwd Conditional Phone 2 Cfwd Sel Serv no B ni Speed Dial Three Way Conf EH pee z Sar yes Call Waiting Serv Incoming Call Block eni yes B Block ANC Serv Dist Ring Serv no CID Serv yes B j Call Transfer Serv yes HJ Call Return Serv yes IP Dialing Serv no HJ DND Serv no HJ Speed Dial Serv yes HJ Self CID Block Serv no Hd MWI Serv yes H supplementary Service Settings Figure 30 User Information section of Phone 1 or Phone 2 window Phone Number Type the telephone number or the user part of the SIP registration User Name Type the user name that will be used for validation of the VoIP SIP registration or call invitation Phone 1 amp Phone 2 57 SmartLink 4020 Getting Started Guide 6 Telephony Port Specify the signaling port CallerlD Name Input the caller ID name Password Input the password Supplementary Service Settings These settings enable or disable each of following calling features Most features can also be enabled or disabled by using the telephone handset see section Supplementary Service Keys on page 72 for details Supplementary Service Settings Cfwd All Serv no HA Cfwd Busy Serv Cfwd Conditional de Cf wd Sel Serv no doni Call Waiting Serv T
20. ET aM Ee c d me RR E ee tne RR 42 er dup IM una E 42 allinea I UL PN Rm a ei Ue 43 BA eo II 43 VERI RR rcd n 43 A e m er rear ere 43 Galdo 43 CALZA RARE MR 44 ok 44 Por aja ra noia leale 44 RSS tar PRA 44 VCR RR RI 44 LEE IE REATI IZ 45 delinea al Sei 45 A A q RENA RR UN 45 liano ri i ili ii RE E er 45 iI 45 beetle 46 E RR 46 41 SmartLink 4020 Getting Started Guide Settings Home Network WAN Network LAN settings DHCP Routing Port Farwarding IP Filtering Telephony System Documentation Logout Network Settings Enter the IP address and subnet mask of your LAN network Saving your work When you are finished click the Save Settings button to save the changes DHCP 5 Network settings Network Settings IP Address 192 168 1 1 Subnet Mask 255 255 255 0 Save Internet Settings Figure 14 Network Settings window These configuration parameters are for the internal DHCP server that will provide IP network information to LAN attached devices Settings Home Network VVAN Network LAN settings DHCP Routing Port Forwarding IP Filtering Telephony System Documentation Logout www patton com DHCP Server Configuration Server Settings f Enabled Disabled Client IP Address Range 192 168 1 100 131 Client Network Information Domain Name E DNS Server 1 80 0 0 1 Static Address Assignments Identify Using Internal Addr
21. L c 74 BET T TT 74 MEL E o A 74 IAN E CAMP pe O T T T EA E E RR ER E 74 RO At A 74 Ce a or EEE 74 Eo de BAIE RR BORE SEO m o RR ee ee 75 RE nente o A 75 Caer Co Paa fo 75 CC GR RR EEA 75 A RR RE E RR RR ETNICO NEO NIRO E RR TA ORTINO 75 EE LI RR AA 75 Eee e eee 75 Licia 75 NICO AA PP 76 CREO AP Ce A RR GRE RREO NIE EDU RR 76 SmartLink 4020 Getting Started Guide 7 System A a A e oo Po E E uo E T 76 RIE oca RR o RR O RR TOR aera tree rT 76 Po E E NE N 76 c unn leds PR III 76 BOO ERO PR O ro EE EE AA 76 A RNA T 66 SmartLink 4020 Getting Started Guide 7 System Set Security Password dm duh dh Quo dE www patton com set Security Password Password is currently installed Web Page Protect eoe r eeege Sz z n Mew Root Password Confirm new password r _zp New User Password Auto Upgrade Confirm new password Localization SNMP Save Settings Logout Figure 39 Set Security Password window Web Page Protect Enable or disable web access protection New Root Password Type the password for administrator New User Password Type the password for User Confirm new password Re enter the password for confirmation Saving your work When you are finished configuring security settings
22. Localization 7 System 73 SmartLink 4020 Getting Started Guide Conference Keys Conference function key Conference Drop Keys Drop conference call function key Transfer Keys Call Transfer function key Control Timer Values Control Timer Values Hook Flash Timer 100 1100 ms 110 ms SIP Session Timer value Conditional Call Forwarding Timer li sec Warm Line Delay Interdigit Timer 4000 MS Offhook Idle Time Offhook Warning Tone Time 12000 ms Figure 46 Control Timer Values section of Localization window Hook Flash Timer 7 System Maximum on hook time before off hook to qualify as hookflash More than this the on hook event is treated as on hook Minimum on hook time before off hook to qualify as hookflash Less than this the on hook event is ignored SIP Session Timer valve SIP Session Timer Conditional Call Forwarding Timer Specified a time period as a call forward condition Warm Line Delay Specify a time period as a delay time for warm line dialing Interdigit Timer Specify a time period between entering digits when dialing Offhook Idle Time Specify a time period for offhook dialing Offhook Warning tone time Specify a time period as a delay time to play a warning tone Localization 74 SmartLink 4020 Getting Started Guide 7 System Ring Setting Ring Setting Ring Wavetorm Sinusoid Ring Frequency Ring Voltage Figure 47 Ring Setting section of Loc
23. N etwork E WAN g Metwork LAN Dynamic Routing Settings RX Mode Disabled 4 TX Mode Disabled DHCP Routing Static Routing Port Forwarding Subnet Mask Gateway IP Dest IP Address me LAN Hd Save Internet Settings IP Filtering Telephony CESSA E Save DHCP Settings f View DHCP Table System Documentation Logout Figure 17 Router Configuration window Dynamic Routing Whether or not dynamic routing on the interfaces is enabled disabled Static Routing Under Static Routing you can specify the routing paths of your internal network Viewing the Routing Table Click the View Routing Table button to display the Routing Table see figure 18 Routing Table Gateway IP Dest IF Address Metric Interface Flags 209 49 110 1 209 49 110 1 209 49 110 1 0 0 0 0 Figure 18 Routing Table window Saving your work When you are finished configuring Router settings click the Save Router Settings button see figure 17 on page 44 to save the changes Routing 44 SmartLink 4020 Getting Started Guide 5 e Network LAN Port Forwarding Home Network WAN Network LAN Settings DHEP Routing IP Filtering Telephony System Documentation Logout Port Forwarding Configuration Reserved Ports The following ports have been reserved by the CPE and may not be forwarded to the LAN 68 5060 5070 1900 2828 2929 7001 7003 8000 8015 5555 Port Forwarding to LAN Port Range Protocol Destination Address
24. PE PATTON mia ElectronicsTo SL4020 SmartLink Analog VolP Getting Started Guide SmartLink 4022 Analog VoIP SoHo Router VolP Integrated Access Device Www patton com 10 100 Ethernet p 12 VDC gt RESET enni one Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Document Number 09402U1 001 Rev A C Part Number 07MSL4020 GS Revised June 24 2005 Patton Electronics Company Inc 7622 Rickenbacker Drive Gaithersburg MD 20879 USA Tel 1 301 975 1000 Fax 1 301 869 9293 Support 1 301 975 1007 Web www patton com E mail support patton com Trademark Statement The terms SmartLink SmartLink Smart Ware and SmartView are trademarks of Patton Electronics Company All other trademarks presented in this document are the prop erty of their respective owners Copyright O 2005 Patton Electronics Company All rights reserved The information in this document is subject to change without notice Patton Elec tronics assumes no liability for errors that may appear in this document Warranty Information Patton Electronics warrants all SmartLink router components to be free from defects and will at our option repair or replace the product should it fail within one year from the first date of the shipment This warranty is limited to defects in workmanship or materials and does not cover cus
25. a 39 boumi Poca a a Ati RR 39 MA TDEL ritiro eil tori 39 l bonad PSP Enc pon eines 39 inbound PL o ADAN iras dio 39 E pio key HEA irreali aan 39 E E end ES TEE O ia ibi 40 CE RR 40 gt iic LAIN osa ia 41 e on 42 illa D TD LLL 42 I PRI NN 42 Il c 42 vio cu ciii RR o E A 43 lla DUE LU MU ccce du taU re 43 dui Murs diis uui NL 43 Br AA o A o IA 43 o O 43 UE oo 43 bi m uu BB Pale Mi MNET C 43 EE E 43 Oh A o 44 Od Ca RR vad E E i 44 EI MR MEI E O E A A E E I E 44 buo cau i Ronina Tale 44 e Er ee ee E 44 i m 45 CI INE o EI O D EDO TLLA 45 Dor Por NS co ESI RR ee o Deu A 45 SmartLink 4020 Getting Started Guide Table of Contents ib ri so Ae ROD E En o 45 o NR RD ee 45 DO EM A A I I 46 aaa 46 CI A 46 gt a lo c TC 46 mW ee 46 iino 2 o a nie tsp ceca O licia 47 40005 o hee oli RAR 47 O TAI M
26. al syntax of the dial plan is described by the following notation Digit is O 1 2 3 4 5 6 7 8 9 Timer T t Letter Digit Timer A a B b C cj D d Range X x matches any digit Letters matches any of the specified letters Letters Subrange Subrange Letters Subrange Letter matches the specified letter Digit Digit matches any digit between first and last Position Letter Range StringElement Position matches any occurrence of the position Position matches an arbitrary number of occurrences including 0 String StringElement StringElement String StringList String String StringList DialPlan String Stringlist A dial plan according to this syntax is defined either by a case insensitive string or by a list of strings Regard less of the above syntax a timer is only allowed if it appears in the last position in a string 12T3 is not valid Each string is an alternate numbering scheme The unit will process the dial plan by comparing the current dial string against the dial plan if the result is underqualified partial matches at least one entry then it will do nothing further If the result matches or is over qualified no further digits could possibly produce a match then send the string to the gatekeeper and clear the dial string The Timer T is activated when i
27. alization window Ring Waveform Specify the ring tone waveform Ring Frequency Specify the ring tone frequency Ring Voltage Specify the ring tone voltage Miscellaneous Choose the correct country for a proper impedance match as well as the NTP Server and Time Zone Select Adjust clock for daylight savings if applicable Miscellaneous Time Zone GMT 05 00 Eastern Time ES FXS Port Input Gain db 12 18 FXS Port Output Gain db 12 18 Caller ID Method United States China HJ Figure 48 Miscellaneous section of Localization window Time Zone Specify your time zone NTP Server Specify the NTP server if available FXS port Input Gain Adjust the input gain level for FXS port FXS port Output Gain Adjust the output gain level for FXS port Caller ID Method Specify the Caller ID format Localization 75 SmartLink 4020 Getting Started Guide 7 System FXS Port Polarity Configuration FXS Port Polarity Configuration Idle Polarity Forward HJ Figure 49 FXS Port Polarity section of Localization window Idle Polarity Polarity before call connected Caller Conn Polarity Polarity after outbound call connected Saving your work When you are finished configuring settings click the Save button see figure 49 to save the changes SNMP Configuration SNMP Configuration SNMP Trap Configuration IP address SNMP Community Configuration Read Community public Write Commun
28. arranty Service and Returned Merchandise Authorizations RIMA cc 84 A E EE O 84 Ourol ry ay lij seraa aoaea RR ICI O 85 Iran o go a E E EA ee E E O ATE EE E N 85 E e RR EA 85 E iO Ao eee 85 Vi LIO RR Re RS A on o 85 A Compliance iatormmationi dci ida 86 A o 87 ARR IA 87 LARS A a H 87 A e o E AA 87 Io MR A ra e EE EEE O 87 el rip 87 Mio 48100 ERRO IS RR RE ERO ERI I TEER 87 DE e uno e 88 his i ni RR ne 89 Mascus MIT O E 89 aloe ANEP E GAEE ENEN 89 SmartLink 4020 Getting Started Guide Table of Contents A O are 89 TO Do nao triada 90 lie lr I S TT 90 Ie Maa o E OA Op o II eo O E N 90 LILIAN 90 ZO AP o E e 90 omo plans iaa 91 Hari e e oo PORN ERR RR RP RR RR OR RR RAR RR AE 92 AAA GR RR RN RR RR o eee 92 ebreo 92 EI RR o un A 92 Lom DI sora 92 D Call Foti cara AA A A ii P 94 TE ao A E AP A 95 E Eine Cadence SUCI canes ci as 96 O e QR 97 12 List of Figures COM GQ AA BR Q N e me Be BR BR da BR BR BR Q Q CO Q Q I Q AD GO NH NH NHN NH NH NH NH NWN DN e FR RR RRR ANO NINN BR ON FF OO ON WWM BR WN FH ONO ON WW BR WN KF DO ON NU KR WN KF c Al ss E o aU eg eee ee 21 Smp ae A cra trade doble b ect e eR ehe Ed oe be deu oM ebd ot ee 23 Bau HORE DOSE HEBES aate dr DEDOS do D DEC ande ad Me M N ee 24 omattLink Voll download and eontizutapon Home Pass s
29. bits sec System Documentation Logout Figure 11 QoS window Enable Voice QoS Enable or disable the voice quality of service function Assured Bandwidth for Voice Bandwidth allocated for voice Maximum Uplink Bandwidth Allowed Specify a maximum uplink bandwidth Saving your work When you are finished configuring settings click the Save Settings button to save the changes QoS Quality of Service 36 SmartLink 4020 Getting Started Guide 4 e Network WAN ToS DiffServ This sub page is used to configure the Type of Service Diffserv byte values which are to be used in the IP header of all transmitted SIP signaling packets and RT P packets The ToS DiffServ byte values are entered as two digit hexadecimal values If no special ToS DiffServ value is to be used for a particular traffic type enter 00 or leave the setting empty Home Network WAN Status Tos DiffServ Call Signalling Packets 2 Hex digit byte value Settings ee RTP Packets 2 Hex digit byte value gt IS IPSec Save Tos PiLT Ery FERRITIN iN etwork n LAN Telephony System Documentation Logout Figure 12 TOS DiffServ window Saving your work When you are finished configuring ToS DiffServ settings click the Save ToS DiffServ Settings button to save the changes ToS DiffServ 37 SmartLink 4020 Getting Started Guide IPSec Configuration This page allows configuration of the device s IPSec IP security settings
30. chnical Support Engineer By sending an e mail to returns patton com All returned units must have the RMA number clearly visible on the outside of the shipping container Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping Shipping instructions The RMA number should be clearly visible on the address label Our shipping address is as follows Patton Electronics Company RMAJ xxxx 7622 Rickenbacker Dr Gaithersburg MD 20879 4773 USA Patton will ship the equipment back to you in the same manner you ship it to us Patton will pay the return shipping costs Warranty Service and Returned Merchandise Authorizations RMAs 85 Appendix A Compliance information Chapter contents a ARRE cU M TT m C v m O 86 ROD da E E 86 A I 86 aa 86 ERO ce ET i Tem 97 86 SmartLink 4020 Getting Started Guide A Compliance information Compliance EMC Compliance FCC Part 15 Class B EN55022 Class B EN55024 Safety Compliance EN60950 1 FCC Warning This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interfer ence when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the Instruction man
31. d when the subscriber does not place the handset on the cradle properly Distinctive Ring Setting 1 8 Specify up to 8 sets of distinctive ring cadence refer the Appendix 2 Distinctive Ring Settings Ring 1 Cadence Ring 2 Cadence Ring 3 Cadence Ring 4 Cadence Ring 5 Cadence Ring 6 Cadence Ring T Cadence Ring 8 Cadence Figure 44 Distinctive Ring Setting section of Localization window Localization 71 SmartLink 4020 Getting Started Guide Supplementary Service Keys Note Following function key must be start by 7 character or f flash hook and follow a 1 or 2 numeric digit s Supplementary Service Keys Cfwd All Serv Act Keys Cfwd Busy Act Keys Cfwd Sel Act Keys Call Waiting Act Keys Incoming Call Block Act Keys Block AMC Act Keys Dist Ring Act Keys Warm Line Act Keys DND Act Keys IP Dialing Act Keys speed Dialing Act Keys Income CID Act Keys Self CID Block Keys Call Return Keys SP D Mum Keys CFWALL Mum Keys Call Alternative Keys Conference drop Keys Figure 45 Supplementary Service Keys section of Localization Window Ctwd All Serv Act Keys Deact Keys Deact Keys Deact Keys Deact Keys Deact Keys Deact Keys Deact Keys Deact Keys Deact Keys Deact Keys Deact Keys Deact Keys Deact Keys W L Mum Keys IP D Mum Keys Call Hold Keys Conference Keys 7 Transfer Keys Forward all calls to the target specified after the activation key C
32. ding Forward destination 1 8 Up to 8 destinations to which incoming calls can be forwarded Incoming Call Block Incoming Call Block Block Caller ID joel patton com Figure 35 Incoming Call Block section of Phone 1 or Phone 2 window Block Caller ID Specify a Caller ID for call block Distinctive Ring Settings Distinctive Ring Settings Ring 1 Caller Ring 2 Caller Ring 3 Caller benham Ring 4 Caller Ring 5 Caller Ring 6 Caller Ring 7 Caller Ring 8 Caller Figure 36 Distinctive Ring Settings section of Phone 1 or Phone 2 window Ring 1 8 Caller Up to 8 callers can be assigned a specific ring tone HTTP Digest Setting SIP INVITE must contain a valid Authorization header that is based on an Auth ID and a password using MDS digest algorithm The Auth ID must be specified in the username parameter in the Authorization header Phone 1 amp Phone 2 61 SmartLink 4020 Getting Started Guide 6 Telephony HTTP Digest Setting Password uri sip dean patton com Figure 37 HTTP Digest Setting section of Phone 1 or Phone 2 window Saving your work When you are finished configuring settings click the Save button see figure 37 to save the changes Speed Dial Speed Dial Settings Line 1 Speed Dial Settings Speed Dial 1 Phone Number IP Dialing benham patton com es Speed Dial 2 Phone Number IP Dialing 511 VoIP Status SIP Speed Dial 3 Phone Mumber IP Dialing CODECS
33. e SIP URI with user parameter Send INVITE with Timer header value y Call Hold using c 0 0 0 0 in SDF A send NOTIFY for REFER request RTP Telephone Event Configuration Send DTMF Events Qut of Band RFC2833 Hd RFC2833 signalling using payload value gg yi Regenerate DOB DTMF tone VolP VLAN Configuration Call Signalling Packets VLAN Tag RTP Packets VLAN Tag Figure 24 SIP Extensions section of the SIP window Support PRACK method Select to enable SIP PRACK support Encode SIP URI with user parameter Select to encode user phone parameter in SIP URI Send INVITE with Timer header Select to encode Timer header in all INVITE requests for ringing timeout Call Hold using C 0 0 0 0 Using the call hold method described in RFC 2543 If unchecked the call hold would follow the RFC 3263 method Send NOTIFY Send out NOTIFY request to transferer for unattended and attended call transfer RTP Telephone Event Configuration This sub page allows configuration of the out of band signaling options for SIP Select whether OOB tele phone event signaling is to be done using the SIP INFO message or to be done via RFC2833 RTP signaling For additional information please refer RFC2833 RTP Telephone Event Configuration Send DTMF Events Qut of Band RFC2833 RFG2833 signalling using payload value 3g vi Regenerate DOB DTMF tone Figure 25 RTP Telephone Event Configuration section of the SIP window
34. eing used to transfer data Interface Status Either Up or Down Network Settings These are the details of your WAN network settings Dynamic IP Assignment Displays Yes via DHCP if you are using a dynamic IP address or No if a dynamic IP address is not being used IP address The IP address of the SmartLink on the WAN MAC address The MAC address of the WAN Ethernet interface in the SmartLink Status 31 SmartLink 4020 Getting Started Guide 4 e Network WAN Subnet Mask The subnet mask is 32 bit number that filters a destination IP address to determine to which subnet it belongs For example a subnet mask of 255 255 0 0 for a network ID of 192 5 0 0 tells the switch to accept traffic des tined for IP addresses that begin with 792 5 all other packets are ignored Default Gateway The IP address of the gateway The gateway IP address can be retrieved automatically in DHCP mode or be set up manually with a fixed IP address Domain name The network domain of the SmartLink DNS address Refers to the address of your domain name server if applicable VLAN VLAN tag value encoded in the WAN Ethernet header in all outgoing packets Priority Tag Priority tag value encoded in the WAN Ethernet header in outgoing packets Settings The Settings window contains the following sections Internet Configuration see figure 6 on page 33 e WAN PPPoE Configuration see figure 7 on page 34 MAC Spoofing Configuration see figu
35. ess 192 168 1 Save Internet Settings Host Identifier Save DHCP Settings View DHCP Table Figure 15 DHCP Server Configuration window 42 SmartLink 4020 Getting Started Guide 5 e Network LAN Server Settings Select Yes to enable or No disable DHCP Client IP Address Range Minimum and Maximum limit on the DHCP IP address pool Client Network Information Domain Name LAN domain name provided to DHCP clients during the DHCP OFFER process DNS Server This statically assigned DNS server IP address will be provided to clients during the DHCP OFFER process Static Address Assignment Up to eight static DHCP address assignments can be configured To add a static IP assignment enter the LAN device s host name must be unique in the private network and or MAC address Specify the Internal address to be assigned and press the Add button Viewing the DCHP Client Table Click the View DHCP Table button to display the DHCP Client Table see figure 16 DHCP Client Table Computer Name Client ID IP Address Clear client binding table Figure 16 DHCP Client Table window Saving your work When you are finished configuring DHCP server settings click the Save DHCP Settings button see figure 15 on page 42 to save the changes DHCP 43 SmartLink 4020 Getting Started Guide 5 e Network LAN Routing These configuration parameters are for the internal router www patton com Home Router Configuration
36. et voice Connecting to any analog phone fax or PBX the SmartLink product is an effective and flexible solution for small offices and telecommuters to access Internet based telephone services and corporate intranet systems across established LAN and Internet connections like xDSL and cable modems SmartLink 4022 Analog VoIP SoHo Router VoIP Integrated Access Device www patton com gt 10 100 Ethernet OQ y 12VDC RESET Figure 1 SmartLink 4020 The SmartLink Model 4021 provides two RJ 45 Ethernet ports and one FXS RJ 11 analog phone port The SmartLink Model 4022 provides two RJ 45 Ethernet ports and two FXS RJ 11 analog phone ports Front panel LEDs quickly show at a glance the status of the system LAN WAN and phone ports A full suite of IP features DHCP NAT PAT NTP and VPN are available to LAN devices attached down stream VLAN tagging and prioritization enables voice traffic to be handled before data traffic Support for PPPoE and IPSEC tunneling simplifies extending corporate intranet services to remote teleworkers The web interface offers two levels of configuration access for the network operator and end user The friendly web interface and product labeling Phone LAN WAN etc to help ensure a trouble free installation for the end user Configuration and firmware can be downloaded from a TFTP server or HTTP server SmartLink 4020 overview 21 Chapter 2 SmartLink installation
37. fwd Busy Act Keys Forward busy calls to the target specified after the activation key Cfwd Sel Act Keys Specified after the activation key Call Waiting Act Keys Call wait specified after the activation key Incoming Call Block Act Keys Incoming call specified after the activation key Block ANC Act Keys Block Anonymous Calls specified after the activation key Localization 7 System 72 SmartLink 4020 Getting Started Guide Dist Ring Act Keys Dist Ring specified after the activation key Warm Line Act Keys Warm Line specified after the activation key DND Act Keys DND Act specified after the activation key IP Dialing Act Keys IP Dialing specified after the activation key Speed Dialing Act Keys Speed Dialing specified after the activation key Income CID Act Keys Activate incoming caller ID display Self CID Block Keys Blocking self CID shown in the outgoing message after the activation key Deact Keys The key for deactivate all above settings Call Return Keys Start Call Return Function key W L Num Keys Start to config Warm Line number function key i e xx warm line number SP D Num Keys Start to config Speeding Dialing function key IP D Num Keys Start to config IP Dialing function key CFWALL Num Keys Start to config Call forward all number function key Call Hold Keys Call hold function key Call Alternative Keys Call alternatice function key
38. g Serv Enable IP dialing service This service allows user addresses formatted as aliases or e mail addresses to be used to make calls MWI Serv Enable MWI service The message waiting indicator MWI is a common feature of telephone networks and uses an audible indication such as a special dial tone to indicate that a voice mail message is waiting Speed Dial Serv Enable speed dial service Ctwd Busy Serv Enable call forward on busy service Cfwd Sel Serv Enable call forward selective service Call Waiting Serv Enable call waiting service Block ANC Serv Enable block anonymous calls service When enabled blocks calls from anonymous callers CID Serv Enable caller ID service Call Return Serv Enable call return service When enabled allows you to return a call to the last incoming call whether answered or not DND Serv Enable do not disturb service Self CID Block Serv Enable blocking self caller ID shown in the outgoing message Phone 1 amp Phone 2 59 SmartLink 4020 Getting Started Guide 6 Telephony Dial Out Type Dial Out Type Dial Out Type NORMAL f Hot Line Mumber Warm Line Mumber Figure 32 Dial Out Type section of Phone 1 or Phone 2 window Dial Out Type This syntax allows for the implementation of Hot Line and Warm Line services To achieve this one sequence in the plan must start with a pause with a 0 delay for a Hot Line and a non zero delay for a Warm Line Hot Li
39. g Started Guide 2 SmartLink installation Note The SmartLink has automatic MDX auto crossover detection and configu ration on all Ethernet ports Any of the ports can be connected to a host or hub switch with a straight through wired cable O Connect to the Internet service provider an input voltage from 100 to 240 VAC 50 60 Hz CAUTION Verify that the proper voltage is present before plugging the power cord into the receptacle Failure to do so could result in equipment damage The external router power supply automatically adjusts to accept O Verify that the AC power cord included with your router is compatible with local standards If it is not refer to Contacting Patton for assistance on page 83 to find out how to replace it with a compatible power cord Plug the power adapter into the 12V DC 1 0A port on the SmartLink 4020 Connect the other end of the power cord to an appropriate AC power outlet e Wait 30 seconds after powering the SmartLink 4020 on then verify that the green Power LED is lit see figure 3 At this point you should be able to use your browser to surf the Internet Note Follow the directions of your voice service provider to set up voice services SmartLink 4022 Analog VoIP SoHo Router VoIP Integrated Access Device a e NS Q o Power System WAN IAN Phone 1 Phone 2 LED LED LED LED LED LED Figure 3 Router front panel LEDs Installing the router 24 SmartLink 4020 Getting Star
40. g dubbi bere d ado dada c iod 82 14 List of Tables A Can e ee n Tc T AE a aE E E a E T E E T E o Bolo stand arate calenton A 15 About this guide This guide describes using the SmartLink 4020 router Audience This guide is intended for the following users Operators Installers Maintenance technicians Structure This guide contains the following chapters and appendices Chapter 1 on page 20 provides information about router features and capabilities Chapter 2 on page 22 provides hardware installation procedures Chapter 3 on page 25 provides quick start procedures for configuring the SmartLink router Chapter 3 on page 26 describes the Home section settings Chapter 4 on page 29 describes the WAN section settings Chapter 5 on page 41 describes the LAN section settings Chapter 6 on page 48 describes the Telephony section settings Chapter 7 on page 64 describes the System section settings Chapter 8 on page 79 describes how to download and display the SmartLink 4020 router user guide Chapter 9 on page 81 describes how to log out of the router management system Chapter 10 on page 83 contains information on contacting Patton technical support for assistance Appendix A on page 86 contains compliance information for the router Appendix B on page 88 contains specifications for the router Appendix C on page 91 describes dialing plans and contains sample plans For best results read the contents of this guide before you in
41. hree Way Cont Serv a Cal Block 7 n Block ANC Sarv Dist Ring Serv no B CID Serv Call Transfer Serv yes te Call Return Serv IP Dialing Serv no HJ DND Serv speed Dial Serv yes HJ Se CID Block Serv MANI Serv yes te Figure 31 Supplementary Service Settings section of Phone 1 or Phone 2 window Cfwd All Serv Enable call forward all service All received calls will be forwarded to the destination specified under the call forwarding settings Cfwd No Ans Serv Enable call forward no answer service All received calls that are not answered will be forwarded to the desti nation specified under the call forwarding settings Three Way Conf Serv Enable three way conference service This service enables you to add a third party to an existing two way con versation and hold a three party conference call Incoming Call Block Serv Enable incoming call block service Allows for selected inbound caller IDs to be blocked Dist Ring Serv Enable distinctive ringing service This service allows additional telephone numbers to be added to an exist ing telephone line and when a caller dials one of these distinctive ringing numbers the telephone will ring in a unique pattern to indicate which number is being dialed Phone 1 amp Phone 2 58 SmartLink 4020 Getting Started Guide 6 Telephony Call Transfer Serv Enable call transfer service This service allows you to transfer calls to another number IP Dialin
42. igure 8 MAC Spoofing Configuration section of the Settings window WAN MAC Address Spoofed Only available when the unit is under the router mode The spoofed MAC address to be used by the devices WAN interfaces the Ethernet address of the outgoing packets from the WAN interface would be replaced with this address If blank the WAN interfaces will use the value of MAC MTU Size bytes Maximun value 1500 bytes Figure 9 MTU section of the Settings window MTU Maximum Transfer Unit Size The size limit bytes of the packet for all outgoing packets Internet VLAN Configuration Internet VLAN Configuration Internet VLAN Tag Internet Priority Tag Figure 10 Internet VLAN Configuration section of the Settings window Internet VLAN Tag VLAN tag for all outgoing packets on WAN interface The value should be between 0 and 4094 Internet Priority lag Priority tag for all outgoing packets on WAN interface The value should be between 0 and 7 Settings 35 SmartLink 4020 Getting Started Guide 4 Network WAN Saving your work When you are finished configuring the VLAN settings click the Save Internet Settings button see figure 8 on page 35 to save all changes QoS Quality of Service E Rs A www patton com Home Network WAN Status Enable Voice QoS Settings Assured Bandwidth for Voice as kbits sec QoS n i 5 IPSec Telephony Maximum Uplink Bandwidth Allowed kbits sec 313 k
43. igure as appropriate e Preferred Codec column Select the codec to be used as the first choice when encoding voice Packetization Configure the packet sending increments Jitter Buffer Configure the timing of the voice buffering e Selection between adaptive or fixed jitter buffer Default ADAPTIVE Set the adaptive jitter buffer maximum playout delay Default 100ms or Fixed jitter buffer playout delay Default 40ms e Whether or not to automatically switch from an adaptive jitter buffer to a fixed jitter buffer upon fax modem tone detection Saving your work When you are finished configuring CODEC settings click the Save CODECS Configuration button to save the changes Audio CODEC Configuration 56 SmartLink 4020 Getting Started Guide 6 Telephony Phone 1 amp Phone 2 The Phone 1 and Phone 2 windows contains the following sections e User Information see figure 30 Supplementary Service Settings see figure 31 on page 58 Dial Out Type see figure 32 on page 60 e Call Forward Settings see figure 26 on page 54 e Selective Call Forward Settings see figure 27 on page 54 e Incoming Call Block see figure 28 on page 55 Distinctive Ring Settings see figure 28 on page 55 HTTP Digest Setting see figure 28 on page 55 Note After configuring the sections click the Save button see figure 37 on page 62 to save the new configuration User Information User Information Phone Number
44. in patton com Base RTP Port Server Address IP or FODN Voice Port 5060 Speed Dial M Send Registration Request with Expire Time 3500 System M Send Unregistration when boot Documentation vi send SUBSCRIBE when boot Logout Gateway Settings Dial Plan XiT Leaving a setting blank will force the unit to use the information obtained via DHCP and or ONS Figure 23 SIP Configuration section of the SIP window SIP Server Settings The SmartLink 4020 will automatically attempt to locate the VoIP server by using the domain name specified in the WAN interface or the server will be discovered via DHCP on the WAN interface When found the dis covered server will be listed as the Current Server Enter the following information Server address The IP address or domain name hosting the VoIP SIP server e Port The UDP port of the VoIP SIP server The default is 5060 e Domain name The VoIP domain name realm is used for validation of each phone username Expiration time unit if you choose to send registration request with an expiration time e Unregistration If checked the SmartLink will send a SIP unregistered at system reload before sending a SIP registration request Gateway Settings Dial Plan Refer to appendix C Dial plans on page 91 SIP 52 SmartLink 4020 Getting Started Guide 6 Telephony SIP Extensions SIP Extensions Support PRACK method with provisional response reliability Encod
45. ity private Security Configuration DEMME SNMP System Configuration System Description Localization Reload enun Save SNMP Settings Doumantcaton System Objectld 4528 Logout Figure 50 SNMP Configuration window SNMP Trap Configuration IP address Trap host IP address Trap Community The community name used by the SNMP manager to verify traps The default value is public SNMP Configuration 76 SmartLink 4020 Getting Started Guide 7 System SNMP Community Configuration Read Community The community name used by the SNMP manager when reading SNMP data items from a client MIB The default value is public Write Community The community name used by the SNMP manager when setting SNMP data items in a clients MIB The default value is public SNMP System Configuration System Description Description of the unit e g John s phone System Object Id A vendors enterprise ID Saving your work When you are finished configuring settings click the Save SNMP Settings button to save the changes SNMP Configuration 77 SmartLink 4020 Getting Started Guide 7 System Reload www patton com Reset Warning Resetting the system will terminate all network connections and reset your browser connection f Reset and execute Main Application C Reset and execute Downloader Application Security Save Service Access Settings Configuration Manual Upgrade Auto Upgrade Localization SNMP Logou
46. l identify one or more IP addresses For example the patton com domain Is used by Patton Electronics Company That domain can include multiple hostnames such as www patton com ftp patton com and so on that point to individual computers on the Patton network In short for the hostname URL http www patton com the domain name is patton com Settings 33 SmartLink 4020 Getting Started Guide 4 e Network WAN WAN PPPoE Configuration WAN PPPoE Configuration Enable PPPoE No 8 Authentication Uzername Password Settings Idle Timeout minutes Echo Timeout seconds Echo Count Service Name AC Name Figure 7 WAN PPPoE Configuration section of the Settings window Enable PPPoE Select Yes to enable PPPoE or No to disable PPPoE Authentication Enter the username and password provided by your ISP Settings Idle Timeout Idle timeout before PPP connection is closed due to inactivity Echo Timeout The duration between PPP echo requests sending to server Echo Count The number of unanswered PPP echo requests before PPP connection is closed Service Name PPPoE Service name AC Name PPPoE AC name Settings 34 SmartLink 4020 Getting Started Guide 4 e Network WAN MAC Spoofing Configuration MAC Spoofing Configuration WAN MAC Address Spoofed bytes Maximun value 1500 bytes Internet VLAN Configuration Internet VLAM Tag Internet Priority Tag f Save Internet Settings 3 F
47. mm E NE 16 LO RR a o E I p Siae ci iii MEDIE E MER MM ca MN DU UM I NM ME DCN UNO NR E eT 17 E HU pe Re RR E RR RR RO E RD ia 18 Tesssphelesinani aiar 18 LO RE 18 E General ini po nro cone o sos CARRIE RAPPA PRN DRA RR PRI RP iaia iaia 20 III dM 21 2 tray io eniin AAA AA 22 UDP tores ae Com se br d m reer vet ert are re 23 Connetti repr reer pa PR eer cee 25 A ee 26 IGO PROGR 27 aaa nani 294 CRE REESE 27 NEUE To obg e T HR MR cM NM HR n RS 2 Lella 27 de nora C E E da nie eee a 27 CI Wig pM cst n m n a GAR TU e 27 DROP 2 bee 27 QUIERO RR RIA 28 WIR RR 28 ll IAC M Lm 28 SRL IE 28 AAT RR TS RO 28 II 0 RR E 28 RI i oo er E d LM EE A een er re 28 ulivi Ana i e 28 LN A E E E ES 28 A iioi ceo d i csee areata asia 29 siccum MM I m Tm Mme 31 lure A Mr AR RP N 31 SmartLink 4020 Getting Started Guide Table of Contents OLG M 31 jar m e tree 31 la M 31 I sic Pe ci RM 31 L ERRORE 31 Bare nos ee RR RR RR RR famed RS O RR RO UR SR RR 31 lee 31 VEE RR E I TT 31 ln 32 ea ES ER 02 Bii ci PER ee RR RR RS RR RS COR UR E 32 IRE Pe TA 32 E i 32 Rato all RR RR E RO RR ee eer E RR tT 32 I FR RR III RR 32 LEE RR E 33 REA PPP o O o
48. ne Line Status VolP Server Registration Status Ba Phone Line 1 Phone Line 2 M Logout po 1 Figure 22 VolP Status window VoIP Server Registration Status Current Server Shows the current VoIP server Domain The VoIP domain name is the domain name that is hosting the VoIP server Base RIP Port Displays the base RTP port number for the RTP RTCP port pair Phone Line Status The Phone Line Status table shows the current operational status of phones 1 and 2 It displays the VoIP regis tration status the configured VoIP usernames whether they are subscribed to voicemail or have messages wait ing and the caller ID setting SIP The SIP window contains the following sections e SIP Configuration see figure 23 on page 52 e SIP Extensions see figure 24 on page 53 RIP Telephone Event Configuration see figure 25 on page 53 VoIP VLAN Configuration see figure 26 on page 54 e SIP Parameters see figure 27 on page 54 NAT Traversal see figure 28 on page 55 VolP Status 51 SmartLink 4020 Getting Started Guide 6 Telephony Note After configuring the sections click the Save SIP Settings button see figure 28 on page 55 to save the new configuration SIP Configuration www patton com Home Network WAN Network LAN Telephony VoIP Status SIP Port CODECS Domain Name patton com Phone 1 Phone 2 SIP Configuration SIP Server Settings Current Server patsip patton com 5060 Doma
49. ne Number Input the number for Hot Line function This number will be called immediately when the telephone goes off hook Warm Line Number Input the number for Warm Line function The warm line function provides a 6 second period after the tele phone goes off hook for the user to dial a number different than that specified for the warm line If the 6 sec onds have expired with no other number being dialed the warm line number will be dialed Call Forward Settings Call Forward Settings Cfwd All Conditional Dest 611 Cfwd Busy Dest Cfwd Conditional Time Figure 33 Call Forward Settings section of Phone 1 or Phone 2 window Cfwd All Dest Input the destination for all call forwarding Cfwd Busy Dest Input the destination for all busy call forwarding Phone 1 amp Phone 2 60 SmartLink 4020 Getting Started Guide 6 Telephony Selective Call Forward Settings selective Call Forward Settings Incoming caller 1 dblatt forward destination 1 Incoming caller 2 joel patton com forward destination 2 Incoming caller 3 forward destination 3 Incoming caller 4 forward destination 4 Incoming caller 5 forward destination 4 Incoming caller 6 forward destination 4 Incoming caller 7 forward destination 7 Incoming caller 8 forward destination 8 Figure 34 Selective Call Forward Settings section of Phone 1 or Phone 2 window Incoming caller 1 8 Up to 8 incoming calls can be selected for call forwar
50. oIP RTP packets received including redundant packets RTP Bytes Sent Total number of VoIP RTP bytes sent RTP Bytes Received Total number of VoIP RTP bytes received System Status 28 Chapter 4 Network WAN Chapter contents lla 30 FO RR RR I 30 O el coh cr E E mM OO 30 vis Co cag ROME NP MEM MCI O v TE re DDD DRE eee 30 gcn NC 30 ACER ani INE T nr Fruor A tol SNP 30 liis de iir Meo RR m ae T 30 Lacie RR 30 lola 30 WEAR E 30 DER RR EIA 31 RR Ress RR 31 BO RR 31 BET o A EE 31 Reed e e e e E a A oc 31 oleole 31 GU RO a tne iad ene 31 CAROTINO Kae OR ev A e ay MM CRE A A 32 IB ta Wort RN E 97 Challant dea ES 32 LOGRONO PRO VE 32 ORE PRO O E 33 CO RSA EI 33 CORE MR RR TNT 33 MI 33 dci 33 Fica 33 E RR TI 33 ig ire e ETT 33 IRA rr C M E EE 33 Drs ARI A 6 te 34 arcana 34 VE RI I 34 MIU Veniamo ai 34 i A A AIA 34 ieri PR e e Rn rrr m 34 elit DR C mM 34 CLIO PRO tcl mU VR 35 SOI ii RIA 35 SmartLink 4020 Getting Started Guide 4 e Network WAN I CAT A e oO DER MD RPE RD 35 Fut re odo AAPP O AA 35 Maximum Uplink Bandwidth Ply 1225c2 522524500259058 22055 O26E S keP mm anos aaiiai de auiii aiiai bina 35 CALO GR RH 35 Pe AP A 36 ss e e e EE E OR D OT 36 E CATO FRA EEE 37 SM O RR O 37 belli 37 AA AA HUBS PRONOME RO PR PD saba praga Rcs alpes O RD E ERR sn PE 37 EE o E O T A OE T 37 gii A o RR CADERNO A O o DEN A 97 dB Mite SAA 37 Cibona ALI STILI SIANO AA POP I oio codice ond ooi at Opis NR textus
51. oco coe due emet oen edis TUR eee eels 27 libico tia ia acli i I 31 ZE seron ol the veiting WNJdOW pesa ei SOR a hues Shu E ads 33 WAN PPPoE Conliguration section of the Settings window easier 34 MAC Spoofing Configuration section of the Settings WINdOW ooo rega sad c RU ERE TRES 35 Ue aa the senos Ao oed icd e do Ne ee Aaa ee riga 35 temer VLAN Configuradon section of the Settings WIBIOW s pages dae ouem Rr bees UE ERST 25 Bonn me Si a RR RESP TT 36 RO CO FM Hu ce 37 becchi a LER S sila 38 xn rude dur i T MR TEM MM MEC rn ap eee 42 DEC TD SSmept ono ronaldo Bd pae dud Ashes dd nde ME 42 Bici S Db MM I LT MUT 43 Bout RO eum dut tee e dau deb locas ES o lt CORE d PRI OTO lt Pore Doe cc O aoea EnaA RCA Cie pa A E E E 45 Ual ad RR 46 A E E E E E E 46 ho duc RE RE E PEE RE 51 SP Conte aon section oC ine STE ando assets qutt toda hui eens as dud du adio buceo dei qund e sas 2d eu ccoo rii Mq c x e 29 RIP Telephone Event Configurauon section of the SP Window colas ira Sis sa RIAM en 53 VolP VLAN Conhiguration se nono tne SIP doses dA a 54 SIP Parame section oPTBe SIP VIEN nt O Ee Sod M dentes bese pai 54 NAT Cenes secu O o Tr 55 Aue ELEC E on a ss pre e E eh DD E SS SA edad 56 Dri mada sc nona Phone T or Phone 2 Window aa d ed tere ir owe a DS oa wae oe 57 Supplementary Service Settings section of Phone or Phone 2 window iaia parlare 58 Dial Ow Type section a Phone Lor Phone 2 Window sn do a kot emo nea O 60 Call Forvard jetties secti
52. on at Phone 1 or Phone 2 window des asa eee eet ee eek seh gas 60 Selective Call Forward Settings section of Phone Tor Phone 2 window 4 22 dudes sh re ieee UE PETS 61 Incoming Call Block comot Phone Lor Phone d window s ns sonos eerie LES dena tasa ES Engesa 61 Distinctive Bing seres section or Phone Tor Phone 2 Window air 61 ETP Digest Seting seccionvar Phone I or Phone 2 window dos sentados eek DAS ADU c Ed ue 62 SIRE POIDS obstet E eet DR O eee E ee ea ae eek ae 62 toy cle cebola AIM ce ii da PR RI RR ee 67 VIZI AO ee ae AI 68 urp oi eee bale Tuc T ae 69 O a eee cen EE 69 Callipo Tones cuon of Localization VIDJOW passas TAS TT 70 Distinctive Rng sete school Loc ano MN o o 71 Supplementary service Keys section ol Localization Window susana ada AS teeta Todas 72 Control Timer values tomo Lata In ao scis pada ed va eee e A 74 Ring sets secta er Loca lao ado ooa voc A bu cce quiste deb sd ato hip esee 75 48 49 50 51 52 29 54 Miscellaneous section of Localization window cee eee eect RR RR es 75 FXS Port Polarity section of Localization Window uq acce etsi faire rd i da 76 PAM Cosa s ciu p RM FR eee ee ee ee ee ee ee ee ee LE ee eee 76 Peru ilL oo ee ee Da EPs ia eee een ba ede eee RA E ne 78 Docimentilan INE escorts reso aa roue bees P he RE RE o Walks ade dna dme Esci wl gis Ea 80 LARA FCRC m 82 Password EaD GIGS ing sedi de oodius ey see chaga d Ra
53. or HMAC SHAI Outbound AH Authentication Key HEX Hex number up to 40 nibbles Outbound ESP SPI DEC Outbound ESP security parameter index number Outbound ESP Encryption Algorithm 3DES CBC or DES CBC Outbound ESP Authentication Algorithm HMAC MD5 or HMAC SHAI Outbound ESP Encryption Key HEX Hex number up to 48 nibbles Outbound ESP Authentication Key HEX Hex number up to 40 nibbles Inbound AH SPI DEC Inbound AH security parameter index number Inbound AH Authentication Algorithm HMAC MD5 or HMAC SHAI Inbound AH Authentication Key HEX Hex number up to 40 nibbles Inbound ESP SPI DEC Inbound ESP security parameter index number Inbound ESP Encryption Algorithm 3DES CBC or DES CBC Inbound ESP Authentication Algorithm HMAC MD5 or HMAC SHAI Inbound ESP Encryption Key HEX Hex number up to 48 nibbles IPSec Configuration 4 e Network WAN 39 SmartLink 4020 Getting Started Guide 4 e Network WAN Inbound ESP Authentication Key HEX Hex number up to 40 nibbles Saving your work When you are finished configuring tunnel settings click the Save Tunnel Settings button to save the changes IPSec Configuration 40 Chapter 5 Network LAN Chapter contents O MES RIO uM m ee EL RREO qa ME T PURO t dM Mr ID SUM 4 e qe iic m T 4 nc uas Mb nao PR D cU 4 BO c E ec tr tr Sq c ae canes re 4 qni c T NT 42 Cole alal 42 RAR ANIA PORRE AR ER 42 LOR 42 bia T 42 VE AI cr deer TENE 42 Dro qd BN
54. ovider must enable your service for these calling features to work Note Fin table 2 refers to the hook flash event Table 2 Calling features Feature Keypad Feature Keypad Call Hold FI Cal Retrieve F Conference Conference Drop F8 Call Transfer Bo nor Dist ON E porono 3 Disincive ON 790 Disinave OFF 480 Col Waiing ON 91 Cal Waiing OFF WI Incoming Caller ID Display ON 92 Incoming Caller ID Display OFF 92 Self Caller ID Block Service ON 93 Self Caller ID Block Service OFF 93 Anonymous Call Reject ON 94 Anonymous Call Reject OFF 94 Incoming Call Block ON 95 Incoming Call Block OFF 95 Call Forward Selective ON 96 Call Forward Selective OFF 96 Call Forward All ON 97 Call Forward Busy ON 798 Call Forward Busy OFF 98 Warm tne ON 99 Warn ine OFF P Dialing ON 80 IF Dilig OFF 80 Speed Dialing ON SET Speed Dilig OF 81 eon Call Return Config Warm Line Number 70 7Oyyyyy where yyyyy number to call Config Speed Dialing Number 71 7 1 xyyyyy where x speed dial key and yyyyy number to call Config IP Dialing 72 72xxx xxx xxx xxx yyyy where xxx IP address and yyyy optional port number Set Call Forward Number 73 Wait for 3 short confirmation tones before hanging up Access Voicemail Introduction 95 Appendix E Ring Cadence Configuration Chapter contents EA RR RO A PSU O doch dme O RIO NE N E Me D NNE DA 96 96 SmartLink 4020 Getting Started
55. pen the case when the power cord is attached For A systems without a power switch line voltages are present within the power supply when the power cords are connected The mains outlet that is utilized WARNING to power the SmartLink shall be within 10 feet 3 meters of the device shall be easily accessible and protected by a circuit breaker 17 SmartLink 4020 Getting Started Guide About this guide JT Gq ze lt P gt gt m GS e gt ci c The SmartLink is not shipped with power cables For AC powered units ensure that the power cable used meets all applicable standards for the coun try in which it is to be installed and that it is connected to a wall outlet which has earth ground Hazardous network voltages are present in WAN ports regardless of whether power to the SmartLink is ON or OFF To avoid electric shock use caution when near WAN ports When detaching cables detach the end away from the SmartLink first Do not work on the system or connect or disconnect cables during periods of lightning activity Before opening the chassis disconnect the telephone network cables to avoid contact with telephone line voltages When detaching the cables detach the end away from the SmartLink first Ultimate disposal of this equipment must be handled according to all applicable national laws and regulations General observations Clean the case with a soft slightly moist anti
56. rable transmit packet length RTP RTCP RFC 1889 Fax and Modem Support G 711 transparent FAX T 38 Fax relay 9 6 k 14 4 k Voice Connectivity B Specifications 89 SmartLink 4020 Getting Started Guide Voice Services Features Call forwarding Call transfer Call hold Call waiting 3 way calling IP Services IPv4 router RIPv1 v2 RFC 1058 and 2453 IP filtering NAPT NTP DHCP client amp server PPPoE IPSEC VPN Programmable static routes ICMP redirect RFC 792 Packet fragmentation DiffServe ToS set or queue per header bits VLAN support 802 1 p q AES DES 3DES Encryption Management Browser configuration interface TFTP configuration amp firmware loading SNMP v2 agent MIB II and private MIB Operating Environment Operating temperature 0 40 C 32 104 F Operating humidity 5 80 non condensing System Power 100 240 VAC 50 60 Hz Voice Services Features B Specifications 90 Appendix C Dial plans Chapter contents barn 93 uu iii 93 A IAA 93 fig OLO Re 93 comple MM m 93 91 SmartLink 4020 Getting Started Guide C Dial plans Introduction The H 323 and SIP code will allow provisioning via web browser of the dial plan A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the gatekeeper for reso lution into an IP address Dial plans are expressed using the same syntax as used by MGCP NCS specification The form
57. re 28 NAT Traversal section of the SIP window Outbound Proxy IP Type the outbound proxy IP address provided by your service provider Outbound Proxy Port Type the outbound proxy IP port number provided by your service provider Stun Server IP Type the stun server IP IP address provided by your service provider Stun Server Port Type the stun server port number provided by your service provider UPnP Univeral plug and play method This method works with NAT routers that support UPnP gateway NONE Select this if you will not be using NAT traversal methods Saving your work When you are finished configuring SIP settings click the Save SIP Settings button see figure 28 to save the changes SIP 55 SmartLink 4020 Getting Started Guide 6 Telephony Audio CODEC Configuration Audio CODEC Configuration CODECS Selected Silence Suppression Preferred Codec M emu Con PA M GT11A O WolP Status SIP M 6723 Phone 1 i GB Phone 2 iul GT29 Speed Dial dee Packetization 10ms HJ Logout Jitter Buffer fw Adaptive Jitter Buffer 100ms Hj maximum playout delay in milliseconds O Fixed Jitter Buffer 40ms B fixed payout delay in milliseconds Automatically switch to Fixed Jitter Buffer upon fax modem tone detection Save CODECS Settings Figure 29 Audio CODEC Configuration window CODECS e Selected column Check the codecs that are acceptable to use e Silence Suppression column Conf
58. re 8 on page 35 e MTU see figure 9 on page 35 Internet VLAN Configuration see figure 8 on page 35 Note After configuring the sections click the Save Internet Settings button see figure 5 on page 31 to save the new configuration Settings 32 SmartLink 4020 Getting Started Guide 4 e Network WAN Internet Configuration ee me oan R SI www patton com Home Network WAN Status Device Operating Mode Router HJ fe Obtain Internet configuration dynamically Internet Configuration C Specify fixed Internet configuration gt Network LAN IP Address 172 160 41 Telephony IPNetmask 255 255 0 0 System IP Gateway Documentation Logout IP DNS Server Host Name Domain Name Figure 6 Internet Configuration section of the Settings window Device Operating Mode Choose Router or Bridged depending on your operation Obtain WAN configuration dynamically Select this option if appropriate If you choose Obtain WAN configuration dynamically the information is detected automatically through DHCP Specify fixed WAN configuration Select this option if you will not be using DHCP If you choose Specify fixed WAN configuration you will have to enter the following information e IP address P of the netmask P of the gateway P of the DNS Server if applicable Host name the name will identify the computer on the Internet such as www patton com Domain name the name that wil
59. s HTTP Web access M HCP iie Ping Reply M Routing Port Forwarding IP Filtering Service Access Telephony System Documentation Logout Figure 21 Service Access window HTTP Enable disable WAN access by HTTP IP Filtering 46 SmartLink 4020 Getting Started Guide 5 e Network LAN Ping Reply Enable disable PING echo Saving your work When you are finished configuring settings click the Save Service Access Settings button to save the changes Service Access 47 Chapter 6 Telephony Chapter contents alli o RCA GR Rs T mr ae 50 la RC PR 50 o m 50 B nti qe A 50 CO Re 50 boe ARI PEA AIR 50 lie 50 SEE om spa RR I 51 RR PR M AE T A T E A EE O 51 euri 51 ella in 51 Leu 22 eure QE s M Mano erecto dia I i ie E 22 CAIRO RR cs dete t p POMONA M d AS 22 A iii 52 AO N iaia 22 unda eggin gcc cas nr E a ee pn A SR RE eee 5d BE iM rh IZ PRE RR RIA 52 ITALIA RR PU TC UNES 53 si A Baas Hr RR RR RR e 53 A RT 53 IR ARIA RA AR EE II NOME OE 53 VIE RIOT EEA AT 53 WE AI 29 cR tT P m m M e tT eR ATUM d RS 53 MM I polo fes Ra e tn nn 53 O D TET 54 LL RI 54 Ual 54 COR A E 54 CI O REI 54 UE ER ROM RR RR AE CARE CR e Ae AEN 54 lla 54 CORR RR MURIS I RR NT 54 LU EOLIE CO RE RR RA AA 55 VIOLE 55 A E E E E 55 PE cu T CEI 55 a GI 55 SmartLink 4020 Getting Started Guide 6 Telephony Ro PE noi P PET 56 Elos cri RR RR e 56 Daphne RR RR e O TR N I S 56 RR RIA 56 o PR
60. ser may be required to take adequate measures CE notice Declaration of Conformity We certify that the apparatus identified in this document conforms to the requirements of Council Directive 1999 5 EC on the approximation of the laws of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual recognition of their conformity The safety advice in the documentation accompanying this product shall be obeyed The conformity to the above directive 1s indicated by the CE sign on the device Compliance 87 Appendix B Specifications Chapter contents CR 89 LIO RI OO 89 noice Precessim galline dpi 89 ans cupi Do da qb a i aerei lie 89 RR 90 E FCR ZIE 90 VETO RE 90 LEO RR AI 90 eld s umet OO I T E 90 EO E AB LL Rx 2 SmartLink 4020 Getting Started Guide Voice Connectivity 2 wire Loopstart RJ 11 12 Short haul loop 1 1 km 3REN Caller ID Type 1 2 FSK and ITU V 23 Bell 202 generation Connectivity 2 10 100 Full Duplex Autosensing Ethernet RJ 45 Voice Processing signalling dependent SIP MGCP e Packet Cable NCS 1 0 e IETF MGCP 1 0 Voice codes e G711 A Law p Law 64 kbps e G 726 ADPCM 40 32 24 16 kbps e G 723 1 5 3 or 6 3 kbps e G 729ab 8 kbps G 168 echo cancellation 4 parallel voice connections DTMF detection and generation Carrier tone detection and generation Silence suppression and comfort noise Configurable dejitter buffer DTFM in band amp out of band Configu
61. ship or materials and does not cover customer damage lightning or power surge damage abuse or unauthorized modification Introduction 84 SmartLink 4020 Getting Started Guide 10 Contacting Patton for assistance Out ofwarranty service Patton services what we sell no matter how you acquired it including malfunctioning products that are no longer under warranty Our products have a flat fee for repairs Units damaged by lightning or other catastro phes may require replacement Returns for credit Customer satisfaction is important to us therefore any product may be returned with authorization within 30 days from the shipment date for a full credit of the purchase price If you have ordered the wrong equipment or you are dissatisfied in any way please contact us to request an RMA number to accept your return Patton is not responsible for equipment returned without a Return Authorization Return for credit policy Less than 30 days No Charge Your credit will be issued upon receipt and inspection of the equipment e 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purchase price Over 60 days Products will be accepted for repairs only RMA numbers RMA numbers are required for all product returns You can obtain an RMA by doing one of the following e Completing a request on the RMA Request page in the Support section at www patton com By calling 1 301 975 1007 and speaking to a Te
62. stall the router 16 SmartLink 4020 Getting Started Guide About this guide Precautions Notes cautions and warnings which have the following meanings are used throughout this guide to help you become aware of potential problems Warnings are intended to prevent safety hazards that could result in per sonal injury Cautions are intended to prevent situations that could result in property damage or impaired functioning Note A note presents additional information or interesting sidelights important information The alert symbol and IMPORTANT heading calls attention to IMPORTANT The alert symbol and CAUTION heading indicate a potential haz ard Strictly follow the instructions to avoid property damage potential electric shock hazard Strictly follow the instructions to avoid property damage caused by electric shock p The shock hazard symbol and CAUTION heading indicate a The alert symbol and WARNING heading indicate a potential safety hazard AN Strictly follow the warning instructions to avoid personal injury shock hazard Strictly follow the warning instructions to avoid injury caused j The shock hazard symbol and WARNING heading indicate a potential electric by electric shock Safety when working with electricity be returned to Patton Electronics for repairs or repaired by qualified The SmartLink contains no user serviceable parts The equipment shall service personnel Mains Voltage Do not o
63. stictive Ring Setting see figure 44 on page 71 e Supplementary Service Keys see figure 45 on page 72 Control Timer Values see figure 46 on page 74 e Ring Setting see figure 47 on page 75 Miscellaneous see figure 48 on page 75 e FXS Port Polarity see figure 49 on page 76 Note After configuring the sections click the Save button see figure 49 on page 76 to save the new configuration Call Progress Tones Choose the correct country for a proper impedance match as well as the NTP Server and Time Zone Select Adjust clock for daylight savings if applicable www patton com Call Progress Tones DIALTONE PROMPT CONFIRM Sec urity HOLDING configuration BUSY Manual Upgrade RINGBACK OFF Auto Upgrade ocalizatior HOOK SNMP WARNING Reload cumentabion Logout Figure 43 Call Progress Tones section of Localization window Localization 70 SmartLink 4020 Getting Started Guide 7 System Dial Tone Played when prompting the user to enter a phone number Prompt lone Played when prompting the user to enter a call forward phone number Confirm Tone This should be a brief tone to notify the user that the last input value has been accepted Holding Tone Indicate to the local user that the far end has placed the call on hold Busy lone Played when a 486 RSC is received for an outbound call Ring Back Tone Played for an outbound call when the far end is ringing Off Hook Warning Playe
64. t Figure 51 Reset window Resetting the system will terminate all network connections and reset your browser connection CAUTION Chose the Reset and execute Main Application option for execution of the main application which you have configure once you reset the system Chose the Reset and execute Downloader Application option to being downloading once you reset the system Reload 78 Chapter 8 Documentation Chapter contents A RR RR RO D tert DO ENT RU RENTE RO NR ARE SARI 79 79 SmartLink 4020 Getting Started Guide 8 Documentation Introduction Clicking the Documentation link see figure 52 connects to the Patton website to display the most current ver sion of the SmartLink 4020 Getting Started Guide in portable document format PDF www patton com Hame Network WAN Network LAM Telephony System Cos Documentation Logout Figure 52 Documentation link Introduction 80 Chapter 9 Logout Chapter contents A RARO RR DO ROIO NON NR ARE IR 81 SmartLink 4020 Getting Started Guide 9 e Logout Introduction Clicking the Logout button see figure 53 exits you from the SmartLink management utility and returns you to the password verification page see figure 54 www patton com Home Metwork WAN Network LAN Telephony System mao idos Sure to logout Documentation Figure 53 Logout window This unit is password protected Please enter the correct pass
65. t e mail sent to support patton com will be answered within 1 business day Telephone support standard telephone support is available five days a week from 8 00 am to 5 00 pm EST 1300 to 2200 UTC GMT by calling 1 301 975 1007 Fax 1 253 663 5693 Alternate Patton support for Europe Middle East and Africa EMEA Online support available at www patton inalp com e E mail support e mail sent to support patton inalp com will be answered within 1 business day Telephone support standard telephone support is available five days a week from 8 00 am to 5 00 pm CET 0900 to 1800 UTC GMT by calling 41 0 31 985 25 55 Fax 41 0 31 985 25 26 Warranty Service and Returned Merchandise Authorizations RMAs Patton Electronics is an ISO 9001 certified manufacturer and our products are carefully tested before ship ment All of our products are backed by a comprehensive warranty program Note Ifyou purchased your equipment from a Patton Electronics reseller ask your reseller how you should proceed with warranty service It is often more con venient for you to work with your local reseller to obtain a replacement Patton services our products no matter how you acquired them Warranty coverage Our products are under warranty to be free from defects and we will at our option repair or replace the prod uct should it fail within one year from the first date of shipment Our warranty is limited to defects in work man
66. t is all that is required to produce a match The period of timer T is 4 seconds For example a dial plan of xxxT xxxxx will match immediately if 5 digits are entered it will also match after a 4 second pause when 3 digits are entered Sample Dial Plans Simple Dial Plan Allows dialing of 7 digit numbers e g 5551234 or an operator on 0 Dial plan is OT xxxxxxx Non dialed Line Dial Plan As soon as handset is lifted the unit contacts the gatekeeper used for systems where DTMF detection is done in call Dial plan is x i e match against 0 or more digits Note the dot Complex Dial Plan e Local operator on 0 long distance operator on 00 e 4 digit local extension number starting with 3 4 or 5 e 7 digit local numbers are prefixed by an 8 Introduction 92 SmartLink 4020 Getting Started Guide C Dial plans e 2 digit star services e g 69 e 10 digit long distance prefixed by 91 e International numbers starting with 9011 variable number of digits Dial plan for this is 0T 00T 3 5 xxx boxxxxxx xx 91 xxxxxxxxxx 9O11x T Sample Dial Plans 93 Appendix D Calling Features Chapter contents Dap EAE RR RO RR E PODA DO CRER ION ARE E TEMERE 96 94 SmartLink 4020 Getting Started Guide D e Calling Features Introduction The SL4020 family supports advanced calling features that can be turned on and off from phones attached to the SL4020 see table 2 Note Your telephony service pr
67. ted Guide 2 SmartLink installation Connecting the SmartLink to the network You can check the connection with the ping command from the SmartLink to another host on the network 172 16 1 99 if ip eth0 ping IP Address of the host Respectively from the host ping 172 16 1 99 Connecting the SmartLink to the network 25 Chapter 3 Home Chapter contents III E ce pe E RA RIA a Da raca eras 26 s BT LIH del 26 A IE 26 VEE RI 26 ipM RE eR sm 26 e D do pM NE rcu cau Ede RET 26 VR C m 26 RI A DT 26 B ice oc or EC S 26 odiare 27 Wi Goes Ne cra cassette care rt RM Cr 27 MP NIU BEBE es etui oo 27 Mut que che E anna nc cr e I 27 SIEBEN Mosen e m E RTOS RS CECH IT RR RR RR RO rae O A 27 MM e I qe m m HN m d CR 27 PU bd te o glee bio ae m c mc m T 27 UEM up i ee TU 27 A bete CARR ARE a IU M Cm LC M 27 26 SmartLink 4020 Getting Started Guide 3 Home System information Welcome to the Smartlink download and configuration utility Select from the configuration options in the menu on the left System Information System Uptime 1 days 14h 8m 46s LAN IP Address 182 168 1 1 Static MAC Address 00 a0 ba 00 bc 98 System Application Version Logout Config Date Security Password installed Application Code Version SIP version 3 01 00H 20 EN n0 0321 Downloader Code Version 2 2 EN NTRG 000004 System Status SIP Messages Sent 236 SIP Bytes Sent 590000 SIP Messages Recv 197 SIP Bytes Recv 10939
68. tomer damage abuse or unauthorized modification If the product fails to perform as warranted your sole recourse shall be repair or replacement as described above Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product These damages include but are not limited to the following lost profits lost savings and incidental or consequential damages arising from the use of or inability to use this product Patton Electronics specifically disclaims all other warran ties expressed or implied and the installation or use of this product shall be deemed an acceptance of these terms by the user Summary Table of Contents ener info tin ao os sah ce ewe E iii Rida 20 2 sita vile insiallationi sai o a iE 22 gt Home darai lisina 26 4 headline 29 SB LAN ND 41 6 Telephony care iaia lia iii O O ERRO PERO alal 48 PAR o DOS OR RP OO eee 64 8 Locana iaia 79 gt Loiano 81 I0 Contatime Parion Bor assistant Dues Liao eec Leu POMA LEISURE ODE 83 A d aided Mei caco E N E 86 B Specie iioi Mee 88 ENERO T TH 91 D A allie FE3EDBES cuna ode pep eiu GR nia lun leali ara 94 E King Cadents Control cota i aaa 96 Table of Contents Susa able 3 Table gp CODEC HS eoe eee a d dte e ec e RR Re 4 ES Sut m E E 13 Listor bla are 15 ADOBE this pides er M 16 A EE PER 16 virgi mn m pu E
69. ual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause radio interference in which case the user will be required to correct the interference at his or her own expense Radio and TV Interference The SmartLink router generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television recep tion The SmartLink router have been tested and found to comply with the limits for a Class B computing device in accordance with specifications in Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection from such interference in a commercial installation However there is no guarantee that interference will not occur in a particular installation If the SmartLink router does cause interference to radio or television reception which can be determined by disconnecting the unit the user 1s encouraged to try to correct the interference by one or more of the following measures moving the computing equipment away from the receiver re orienting the receiving antenna and or plugging the receiving equipment into a different AC outlet such that the computing equipment and receiver are on different branches CE Mark Warning This is a Class B product In a domestic environment this product may cause radio interference in which case the u
70. word to access the web pages Authenticate Figure 54 Password verification page Introduction 82 Chapter 10 Contacting Patton for assistance Chapter contents ise aite IA MU SAA A E E RM M RET E ORDER 83 Cla o sa 83 Panon supo din cs a copo ate cca mn De LOS Wie meer Rare RR iaia 83 letta Patron upper ror Europe Middle Pase ana Atrea EM 83 Warranty service and Returned Merchandise Authorizanons RIMAS see a alia 83 RO E Da CSE ee Ale seaside hia ahah o a M E 83 COLORE 84 alici AR RR A 84 ORG PORRO 84 Cid 84 SIOE RR RR e E m E 84 83 SmartLink 4020 Getting Started Guide 10 Contacting Patton for assistance e Introduction This chapter contains the following information Contact information describes how to contact Patton technical support for assistance e Warranty Service and Returned Merchandise Authorizations RMAs contains information about the RAS warranty and obtaining a return merchandise authorization RMA Contact information Patton Electronics offers a wide array of free technical services If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base Here we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems Patton support headquarters in the USA Online support available at www patton com e E mail suppor

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