Palm Zire 21 User Guide
Contents
1. gt Palm Desktop Installer does not automatically appear after you put the CD ROM into the drive Windows 1 Click the Start button 2 Select Run from the Start menu 3 Click Browse to locate the drive with the Palm Desktop software CD ROM 4 Double click the autorun exe file on the Palm Desktop software CD ROM Mac 1 Double click the CD ROM icon on the Mac desktop to open the Palm Desktop software CD ROM 2 Double click the Palm Desktop Installer icon For more information go to www palm com support intl HotSync process does not begin Check that the USB cable is connected securely to your handheld and to a working USB port of your desktop computer Windows HotSync icon 1 Make sure the HotSync icon appears in the Windows fA ad enam system tray If not PENI QOLI BR 11 30AM a Click the Start button and select Programs b Select Palm Desktop and then select HotSync Manager 2 Check the connection type a Click the HotSync icon b Make sure there is a check mark next to Local USB To insert a check mark click the menu item Mac 1 Make sure the Transport Monitor of the HotSync Manager is enabled a Double click the HotSync Manager icon in the Palm folder b In the HotSync Controls tab click Enabled 2 Make sure the USB connection is working a Disconnect and then reconnect the USB cable b Restart your computer For more information go to www palm com support intl HotSync p2. Time d to display the onscreen keyboard Tap the keyboard to type Keyboard sinis ele 8 e Repeat the HotSync process see step 6 to transfer this appointment to Palm Desktop software Date Book Your handheld does not turn on when you press the power button or your handheld does not respond when you tap it Press either the Date Book or Address Book button 10 see you can turn on your handheld that way Perform a soft reset Use the tip of an unfolded paper clip or similar object without a sharp tip to gently press the reset button inside the hole on the back panel of your handheld Make sure the power adapter is plugged securely into a working electric outlet and 16 firmly connected to the handheld If no outlet is available your handheld can also be charged through the USB cable but this takes much longer NO oO Note Your handheld does not have an indicator light to indicate that your handheld is being charged 4 Charge for another three full hours If your handheld now turns on check the charging battery icon to ensure that your handheld is being charged Example a Connect the handheld to an outlet and turn it on b Tap Home c Look for the lightning bolt on the battery icon at the top of the screen r tm v All d If you do not see the lightning bolt repeat steps 3 and 4 For more information go to www palm com support intl
3. Lire 21 step This First N Use this guide to Charge and set up your Palm Zire 21 Palm handheld handheld e Install Palm Desktop software earn to use your handheld Contents Ej c Palm Zire 21 handheld Important Already use a Before going on to step 1 synchronize your current handheld with your computer so that the information isup to date e USB HotSync cable Software Installation CD Note You must install the version of Palm Desktop software included in this package Connect and charge a Plug the power adapter into your Zire 21 handheld and into an outlet b Charge for three hours Set up a Unplug the power adapter b Press the power button c Remove the stylus d Follow the instructions onscreen Problems See Troubleshooting section in the upcoming pages Power button Stylus IR infrared port Power adapter connection Home Tap to go to Home screen Power button Date Book Press to turn on handheld and open Date Book Scroll Up Scroll Down USB port for HotSync cable Star Tap to initiate the HotSync process Address Book Press to turn on handheld and open Address Book Install Palm Desktop software on your computer Windows Mac Follow the installation instructions that Double click the Palm Desktop Installer appear on your computer screen icon Problem
4. r If you do not have Acrobat Reader you can install it from the Palm Installation software CD ROM Windows Mac In Palm Desktop software click Help in the Look in the Applications Palm Documentation menu bar Then select the menu item for the folder and double click Zire21_Handbook pdf Handbook File Edit view Tools HotSync Help j B e 8 BPI Bll gt 7 81 0 m amp Ha o d Palm Desktop Help Fi Notepad Help Shop for Palm Products Expense Help Zire 21 Handbook Online Support HotSync Online Troubleshooting Guide E L Handbook for the Palm Zire 21 Handheld 21 FIC t ontents iL About This Book Setting Up Your Palm Zire 21 Handheld Index ing You dheld Thumbnails Bookmarks Do Lisi orld Clock Sync 8 Operations ur About Palm Desktop oe eB Bh gee 2 M 4 19501202 M 85x11in O HF W www palm com zire21 In one convenient location find tips on getting the maximum benefit from your handheld get your favorite accessories and download more softwa
5. re Palm Inc 400 N McCarthy Blvd Milpitas CA 95035 USA Copyright 2003 Palm Inc All rights reserved HotSync the Palm logo and the Palm Powered logo are registered trademarks of Palm Inc Palm and Zire are trademarks of Palm Inc Other product and brand names may be trademarks or registered trademarks of their respective owners Disclaimer and Limitation of Liability Palm Inc assumes no responsibility for any damage or loss resulting from the use of this guide Palm Inc assumes no responsibility for any loss or claims by third parties which may arise through use of this software Palm Inc assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction dead battery or repairs Be sure to make backup copies of all important data on other media to protect against data loss IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software programs Using any part of the software indicates that you accept the terms of the End User Software License Agreement Software Download Available Palm Desktop software is supplied on a CD ROM disc Check www palm com desktop for updates and new versions of the software Agency Compliance Information Product regulatory and compliance information can be found in the Handbook file located on the product CD ROM PN 405 5817A IE POWERED
6. rocess does not begin after tapping the Star icon Make sure your handheld is on and then try the following 1 Tap the Home icon Q 2 Locate and tap the HotSync icon 9 3 In the HotSync application make sure of the following Your username established when you installed Palm Desktop software appears in the upper right corner Local option 18 highlighted If itis not highlighted tap on Local The phrase Cradle Cable appears tap on dropdown arrow and then tap Cradle Cable in the list Username Welcome Tap HotSync icon 5 Cradle Cable 4 To start the HotSync process tap the HotSync icon in the middle of the handheld screen For more information go to www palm com support intl gt Symptoms caused by third party applications Some third party applications may not have been upgraded to be compatible with your new Palm handheld If a third party application is NOT compatible the following symptoms may occur on your handheld after you perform aHotSync operation Device freeze Device freeze or reset when an application is opened Slow performance Unusual screen display Difficulties using handheld features Uneven sound quality Fatal reset For detailed information on issues with third party application compatibility check with the third party vendor For more information go to www palm com support intl Read the Handbook The Handbook opens in Adobe Acrobat Reader on your compute
7. s If installation or the HotSync process Tip for upgraders If you want more did not work see Troubleshooting section in the information on upgrading your handheld go upcoming pages to www palm com support intl Connect to your computer a Connect the HotSync cable to your handheld b Connect the cable to a USB port on your computer Try it Schedule an appointment on your computer Windows Mac a Double click the Palm Desktop icon on your a Double click the Palm Desktop icon in the computer desktop Palm folder Palm Desktop b Click New Event in the lower left corner b Create or select a username to identify your c Enter the appointment and then click OK to information save it c Select Event from the Create menu d Enter the appointment and then click OK to save it Note If you synchronize with Microsoft Outlook schedule an appointment in Outlook not Palm Desktop software Transfer your appointment to your handheld a Connect the HotSync cable to your handheld and computer see step 4 Star icon b Press the power button to turn on the handheld c Tap the Star icon to start the HotSync process Power button HotSync process Problems If the HotSync process did not work see Troubleshooting section in the upcoming pages Now schedule an appointment on your handheld a Press the Date Book button c Tap to set the time Tap OK b Tap New Set
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