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Nortel Networks NN10043-113 User's Manual

1. 153 Le ee ee eee ere ere te ey rere ere ee eee ere yee ee ee eee 154 Private telephony routes aus aan eee ees Ak 155 SIP and gateway TOUTES cc sera ara ar arena 155 Sample dial plan for telephony routes 2n ones eee eee 155 Provisioning domains subscribers and COS a 155 Example dial plan assignments ua aa pa en a en 157 DA plan description scene eb dks ei a hee Had 157 Associating COS and the route c cette 158 Telephony route provisioning scenario and examples 158 Step 1 Create the parent and subdomains 22 a 159 slep 2 Create ING COS era ee a AKA 161 Step 3 Create the subscribers and assign the COS 162 Step 4 Create gateways gateway routes and trunk groups 165 Step 5 Create the telephony routes cece eens 166 SIP Provisioning Client User Guide Standard Nortel Networks Confidential x Contents Adding a private route to subdomain rich abc com 4 167 Adding SIP routes to abc com and Xyz com aan 169 Adding a gateway route to abc com 0000 eee ees 172 Step 6 Create the telephony route lists and assign COS 174 Step 7 Test the telephony routing configuration 178 Appendix C 911 Emergency Notification c eee eee eee 181 911 emergency notification terms and concepts seen 181 Set
2. False If set to Y the digit manipulation process is carried out recursively after each iteration SIP Provisioning Client User Guide Standard Nortel Networks Confidential 126 Chapter 10 Telephony Routes 4 Click Save to create the telephony route The Telephony Route Listing window appears with the new route listed added to the domain and parameter options based on the telephony route type Figure 77 Figure 77 Telephony Route Listing window Telephony Route Listing for rich abc com ame tam hai ie Ea a Pam 5 digitplan 5 5 5 5 Private o 97268 N0 Delete Change Parameters 5 Click the Change Parameters link NN10043 113 Standard Nortel Networks Confidential Chapter 10 Telephony Routes 127 6 Provision the parameters for the new telephony route based on the whether the route is a Private SIP or Gateway route The following telephony route parameters windows appear as described in the following table Table 20 Table 20 Telephony route parameters window Private SIP Gateway Telephony route parameters Description For a Private Route PRE TRANSLATE CONTINUE Parameters From the drop down list specify what to do if the subscriber is not found Subscriber Not Found STOP g Stop Stop at the private route Do not go to SIP or Gateway The call is dropped since subscriber does not CONTINUE exist STOP 2a Continue Continue to sea
3. Save Clear 5 Click Save 6 Click the Gateways 5 Add TrunkGroup menu option to assign the gateway trunk group to this route Figure 135 NN10043 113 Standard Nortel Networks Confidential Appendix C 911 Emergency Notification 187 Figure 135 Creating a new trunkgroup Trunkgroup Provisioning Gateway abc com maddr 192 12 10 12 z Route Route for abc com gt Trunk Group ftl Clear Adding a private telephony route An emergency telephony route must be set up that is based on the unique emergency subscriber name provisioned per domain or subdomain To create a private telephony route for when a user dials 911 1 Click the Domains menu option 2 Click the domain subdomain for which you want to set up the private telephony route for example rich abc com 3 Click the Telephony Routes gt Add Telephony Route menu option Complete the fields for the new telephony route in the The Create New Telephony Route window Figure 136 The prefix field this is the number that goes in front of the 911 must be changed based on the username of the pseudo emergency subscriber The prefix field is only field that is different between every telephony route in every subdomain SIP Provisioning Client User Guide Standard Nortel Networks Confidential 188 Appendix C 911 Emergency Notification Figure 136 Create new telephony route window Create New Telephony Route Name 911 private route
4. Listing a telephony route To view details about a telephony route 1 Click the Domains menu option 2 Under the domain or subdomain for which you wish to view telephony route details click the Telephony Routes 5 List Telephony Routing menu option The Telephony Route Listing for the domain window appears Figure 78 Figure 78 Telephony route listing window Telephony Route Listing for abc com seme a ebs NG ace Rem am fs kman 911 private route 911 911 Private Delete Subscriber Not Found PRE T RANSLATE Change Parameters 5 digit plan 5 Private Delete Change Parameters route to xya 6 6 Delete SIP Route xyz com Subscriber Not Found STOP Change Parameters pstn route jo Gateway l Delete 3 To view or modify a telephony route click the telephony route name The Create New Telephony Route window appears 4 Modify the fields Click Save to return to the Telephony Route Listing window 5 To change the telephony route parameter click the Change Parameters link for the telephony route The telephony parameters window appears Based on the whether the route is a Private SIP or Gateway route modify the telephony parameters Table 20 Adding a route list To add a new telephony route list NN10043 113 Standard Nortel Networks Confidential Chapter 10 Telephony Routes 129 Clic
5. Tip Several fields in the Adding a Device window are populated with the default property values that have been previously set up for the domain or subdomain Figure 68 Adding a device Adding a Device in abc domain Label Deskop MAC Address 0060381695 _ Available IPCM List paul Act1000 cc0 Default Proxy Host EnterDefaultProxyHost Def Proxy Port Boo SOC Active Proxy FALSE TRUE Allow All Codecs TRUE FALSE Behind Firewall TRUE FALSE Alpha TRUE C FALSE Contrast Contrast 8 gt VocoderPacketTime G723 6 3Kbps PT0 gt PDL Timer je OO PSEIZ Timerfb OU DATE FMT NumericStandard MM DD TIME FMT 12 hour z Location PhysicalLocation IdleDisplay Hello world Time Zone Saskatchewan H Locale English z Save 4 Enter device parameters as described in the following table Table 17 NN10043 113 Standard Nortel Networks Confidential Chapter 9 Managing i2004 Internet Telephones 113 5 Notice that the most of the values that appear on the form are default values that are set from what was entered when the domain was provisioned Table 17 i2004 Internet Telephone parameters Parameter Type Range Default Description Label String 30 N A N A User defined text label that uniquely describes this device This label is used by the System Management Console when performing maintenance operatio
6. help pages containing forward and backward navigation icons procedures that help you use the SIP Provisioning Client a Table of Contents with hypertext links an Index with hypertext links e question mark help Click the question mark icon to display a description and possible values for parameter fields on a form Setting up time zones The SIP Provisioning Client allows you to define and manage as many time zones as you require to meet your needs and to create your own time zones for easy reference Time zones define the time zone from which a subscriber normally accesses the system that is the subscribers s local time zone Time zones are used in the SIP Personal Agent Call Manager function to set a screening rule that applies during a certain time This time is dependent on the time zone selected SIP Provisioning Client User Guide Standard Nortel Networks Confidential 6 Chapter1 Getting Started The SIP Provisioning Client is initially set up with the standard 24 time zones plus or minus 12 hours from the Greenwich Mean Time GMT format However there are more than 300 time zones What defines a time zone is not just the offset from the GMT It is also whether or not the time zone uses Daylight Saving Time when Daylight Saving Time occurs and what the offset is Setting up times zones in the United States As an example the time zones you would set up across the United States from East to We
7. 02000e eee 143 Figure 94 Example domain tre AA eee ened ee eee eee 150 Figure 95 SIP Application Module routing stages a 152 Figure 96 Route list redirect domain to domain 00 eee ee eee 153 Figure 97 Route list redirect between subdomains A 154 Figure 98 Domains subscribers used for the sample dial plan 156 Figure 99 Parent domain provisioning menu seen ee 160 SIP Provisioning Client User Guide Standard Nortel Networks Confidential xiv Figures Figure 100 Subdomain provisioning ann aaa nennen nn 161 Faire 301 Creating COS sure AW KAGAT NAKAT BAG ABALA ENERE 162 Figure 102 Assigning service packages to subdomains 163 Figure 103 Adding a subscriber with COS a 164 Figure 104 Adding a gateway to abs com 2a aa aa GENE KAG AREA aa nu 165 Figure 105 Adding a gateway route eee tee 166 Figure 106 Adding a trunk group to a gateway route 166 Figure 107 Menu to add routes in subdomain cee eee eee 167 Figure 108 Adding a private route to rich abc com eee eee 168 Figure 109 Prvale route GIGI sera a er a a shee kr 168 Figure 110 Setting the Subscriber Not Found option 00 0005 168 Figure 111 Listing a private route sus ae anna a ANG ee ed 169 Figure 112 Adding a SIP route to abc com 00 c eee 170 Figure 113 SIP rou
8. CProvisioning Admins Admins D Add Admin demoadmin Demo Admin Details Delete B List Roles demouseradmin Demo User Administrator Details Delete D addroes ig dave b Details Delet i urns ave burns elete SCI Domains 7 o Gateways admin admin admin Details 3 To modify administrator information enter the changes in the fields provided Table 11 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 22 Chapter2 Administration Overview Figure 11 Admin Details window Admin details Username douns 0 First Name vd O Last Name bus O Password po Confirm Password po Email dburns xyz Business tst lt C s sSSOSOSOSSSSSSCS Phone Aay Cell Phone ce Pager Trt CU Fax CA VPN System Mgr Role System Administrator Provisioning Role Super User Allrights nortelnetworks Provisionable domains otta abc com pstn rich abe com gt Time Zone Eastern Standard Time x Locale French x E 4 Click Save to save your changes A message appears that the administrator was modified successfully NN10043 113 Standard Nortel Networks Confidential 23 Chapter 3 Domain Management Topics in this section e Introduction to domains on page 23 e Domain types on page 24 e Adding a local root domain on page 26 e Adding a subdomain on pag
9. The Assign Services menu option allows you to select services and service parameter values for a domain or subdomain or multiple domains or subdomains Tip Changes to service package services and parameter values will take effect immediately or upon the next login depending on the client To assign services to a domain or subdomain 1 Click the Domains menu option SIP Provisioning Client User Guide Standard Nortel Networks Confidential 84 Chapter 7 Assigning Services and Creating Service Packages 2 Click the domain or subdomain for which you wish to assign services Tip When adding a package to a subdomain you must first have defined a service package for the parent domain 3 Click the Service Package 5 Assign Services sub menu option The Assign Services window appears Figure 49 Figure 49 Assign services window NORTEL N RTEL NETWORKS NETWORKS WELCOME TO PROVISIONING eo abc com D Set Profile Termination Authenti Sel domai or Sb Domsins elect a domam Users otta sbc com z Continue O Devices gt a i Banned Users or Click here to assign services to multiple domains SE Status Reasons E Service Package G Create Package a List Packages G Assign Package Assign Services a List Services D Assign Services gt m Tell hony Routes 4 From the drop down list select a domain to assign services and service parameters to and click Continue The Assig
10. calling number PRI gateway IP address of the PRI to PSTN trunk group gateway 3 Verify that subscriber named john in subdomain otta abc com can reach the SIP domain xyz com subscriber named fred with the 214684200 alias using the 6 8 digit dial plan The data and results are shown in the following figure Figure 128 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 180 Appendix B Understanding Telephony Routing and Translations Figure 129 SIP route trace from abc com to xyz com Translation Verification Tool Request URI 66842000 abc com To 66842000 abc com From fiohn abc com Execute Reset route to xyz sip company route list company dial plan abc com Destinations sip 2146842000 xyz com Fred s 10 digit alias 4 Verify that subscriber named paul in subdomain rich abc com cannot reach the SIP domain xyz com subscriber named fred with the 214684200 alias using the 6 8 digit dial plan The data and results are shown in the following figure Figure 130 Paul only has a COS of local dial plan therefore the route to xyz route list is not available Figure 130 Restricted route trace Translation Verification Tool Request URI 66842000 abc com To 66842000 abc com From paul abc cp pose No Destinations Found For The Information Entered NN10043 113 Standard Nortel Networks Confidential 181 Appendix C 911 Emergenc
11. 2 Under the domain or subdomain for which you wish to add a new telephony route click the Telephony Routes 5 Add Telephony Routing menu option The Create New Telephony Route window appears Figure 76 Figure 76 Create New Telephony Route window NORTEL NORTEL ra Unified Network NETWORKS NETWORKS WELCOME TO PROVISIONING SC Banned Users S Status Reasons SE Service Package eo Telephony Routes Create New Telephony Route Name G Routing COS D Add Telephony Route D List _ lephony Routes D add RouteList DB List RouteLists B Translation Tool Description From Digits To Digits Min Number of Digits Max Number of Digits Route Type Private z Remove Prefix Recursive No company route list Route List local route list Clear m nortelnetworks ee 000000 Change Password Logout 3 Enter telephony route parameter information and values in the fields provided Note that the Route List window will be empty the first time you NN10043 113 Standard Nortel Networks Confidential Chapter 10 Telephony Routes 125 create a telephony route The following table Table 19 lists the telephony route list parameter values and descriptions Table 19 Telephony route parameter information Parameter Type Range Default Description Name String 20 N A N A The name of this telephony route Description String 100 N A N A A descript
12. EnterDefaultProxyHost Def Proxy Port Boo O Active Proxy FALSE TRUE Allow All Codecs TRUE FALSE Behind Firewall TRUE FALSE Alpha TRUE FALSE Vocoder PacketTime G723 6 3Kbps PT 30 Contrast Contraste gt PDL Timer 6 Oo PSEIZ Timer 15 DATE FMT NumericStandard MM DD TIME FMT 12 hour Idle Display Helloworld Location PhysicalLocation Time Zone Saskatchewan H Locale English x Save 6 The i2004 is now provisioned with the parameters that were entered The 12004 is ready for login If you want to remotely place a user on an i2004 Internet Telephone click Assign Users at the top of the screen This is the equivalent to a user logging in The Device Users window appears Figure 70 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 116 Chapter 9 Managing i2004 Internet Telephones Figure 70 Device Users assigning users Device Users Device Info ebyrnes Selected ebyrnes ow REMOVE REMOVE ALL Modify 7 Enter the user name in the text field and click Add If you do not add a domain name for the user the domain or subdomain of the device is assumed Tip You can add up to 6 different users per i2004 Internet Telephone 8 To move users up or down in the selected window select the user and click Up or Down To remove a name click Remove or Remove All 9 Click Modify to submit your changes
13. Password String 20 Up to 20 N A The TELNET password characters for logging in to the SMDI TELNET server 4 Click Next to enter information about the gateway connection The Create new voice mail server window appears Figure 36 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 58 Chapter 5 Voice Mail Servers Figure 36 Create new voice mail server window Trunk based step 3 NETWORKS NETWORKS N Fe HOME WELCOME TO PROVISIONING Provisioning SE Admins C Domains oc Gateways Add Trunk VoiceMail Server OI PCM Clusters Voice Mail Step 2 D Add Voice Mail S D Pha Mei nee Enter Trunk Voice Mail Server Information SE Services od System KY P1 G Change Password Description D Logout URI to Query to find Gateway sip 234567890 domain com Type of Trunk PRILTRUNK z Client Contact voicemail O Application Server ServerHome blender com caddyshack cam Create new voice mail server Domains lt lt lt Back Save NN10043 113 Standard Nortel Networks Confidential Chapter 5 Voice Mail Servers 59 5 Enter information about the Trunk based voice mail server gateway connection in the parameter fields The following table Table 9 lists the gateway connection parameters Table9 PRI Gateway connection parameters Parameter Type Range Default Description Description String 100 Up to 100 None The description for
14. Use this client To set up SIP Provisioning Client an emergency subscriber per subdomain e an OSN subscriber per subdomain e the 911 route in each subdomain to point to each emergency subscriber for that subdomain the PSAP route to route to the correct PSAP for each subdomain SIP Personal Agent routing rules to the emergency subscriber for an emergency telephone number to route the call to the proper gateway serving the PSAP the OSN subscriber to receive the IM notification See the S P Personal Agent Getting Started Guide for more information on using the SIP Personal Agent Tip Since telephony routes are only unique within a subdomain you cannot have more than one OSN location per subdomain Using the SIP Provisioning Client to add emergency subscribers and telephony routes Use the SIP Provisioning Client for the following e Creating a COS for the 911 notification on page 184 e Adding a gateway gateway route and trunk group on page 185 e Adding a private telephony route on page 187 e Adding a gateway telephony route on page 189 e Adding an emergency subscriber on page 190 e Adding an OSN subscriber on page 192 e Setting up a route list for the emergency subscriber on page 192 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 184 Appendix C 911 Emergency Notification e Setting up a rule
15. 30 Up to 30 N A First name of the user Case sensitive characters Last Name String 30 Up to 30 N A Last name of this user Case sensitive characters Password String 200 Up to 200 N A Password of this user characters Confirm Password String 200 Up to 200 N A Password of this user characters Service package Select from N A The list of service packages assigned to the drop down user s domain or subdomain list Aliases String 40 N A The list of aliases for this user Aliases associate a PSTN phone number to a username Blended Aliases String N A Alias for a blended user a person who uses the traditional phone but is equipped with multimedia services at the desktop Status Reason Select from N A N A The status value of this user drop down list email String 60 Up to 60 N A Email address of this user characters Business Phone String 60 Up to 60 N A Business phone number characters Home Phone String 30 Up to 30 N A Home phone number characters Cell Phone String 30 Up to 30 N A Cell phone number characters Pager String 30 Up to 30 N A Pager number characters Fax String 30 Up to 30 N A Fax number of this user characters SIP Provisioning Client User Guide Standard Nortel Networks Confidential 94 Chapter 8 User Management Table 15 Add user parameter descriptions Parameter Type Range Default
16. 51 Figure 31 Create new voice mail server window SIP step 2 52 Figure 32 Voice Mail Servers window SIP 2000 cee eee eee eee 53 Figure co User nOules WINGOW Less anne ee pi ika rc A le a 54 Figure 34 Create new voice mail server window Trunk based step 1 55 Figure 35 Create new voice mail server window Trunk based step 2 56 Figure 36 Create new voice mail server window Trunk based step3 58 Figure 37 Voice Mail Servers window Trunk based 00 00000ee 60 Figure 38 Create a new voice mail server window Line based step 1 61 Figure 39 Create new voice mail server window Line based step2 62 Figure 40 Create new voice mail server window Line based step3 64 Figure 41 Create new voice mail server window Line based step 4 66 Figure 42 Voice Mail Servers window Line based 00 00e0 eee 67 Figure 43 List of voice mail servers 0 cee eee eee nenn 68 Figure 44 List of available services window cee eee eee eee eee 72 Figure 45 Add new parameter values window eeee een 75 Figure 46 Assign services window 0 006s ce eee ee eee eee 76 Figure 47 Assign services to a domain window 0 cee een eee 77 Figure 48 List of available services 0 000 eee 80 Figure 49 Assign services W NdOW an ee ae 84 Figure 50 Assign services to domains window cece
17. 9 C Service Package Enable Voicemail DI create Package Enable Audio Conference 2 Lim Packages Maximum Number of Ports Assign Pack D ee Enable Presence List Services r Ea Mazimum Number of Subscriptions Generated As Services oc Telephony Routes Maximum size of client buddy list Ei nortelnetworks Report when inactive SE pstn Inactivity Timer in minutes e test od xyz com ed Gateways DI PCM Clusters gt C Voice Mail 9 EI Services D Define Service Parameters Report when on the phone Enable Video Simultaneous Network Call Restriction Maximum Number of Ringlist entries Enable Advanced Screening Enable QoS AssionBanlehs QoS DiffServ Code for Signalling gt m System QoS DiffServ Code for Audio D Change Password QoS DiffServ Code for Video D Logout QoS 802 1p Service Priority Blended User 3 Review the list of services and service parameters The following table Table 14 lists service packages service parameters and the values available for each service parameter NN10043 113 Standard Nortel Networks Confidential Chapter 7 Assigning Services and Creating Service Packages 81 Table 14 Services parameters and options Each such device performs messaging to determine the presence online status of each of the buddies in the tree There is a need for limiting the number of devices and buddies to limit resource contention issues The maximum number of presence subscript
18. Enable Presence Maximum Number of Subscriptions Generated po Maximum size of client buddy list 1075 Report when inactive r Inactivity Timer in minutes O Report when on the phone Enable Video Simultaneous Network Call Restriction Maximum Number of Ringlist entries 37 Enable Advanced Screening Enable QoS QoS DiffServ Code for Signalling 8 QoS DiffServ Code for Audio or QoS DiffServ Code for Video or QoS 802 1p Service Priority hh A Blended User Preferred Audio Device Save Cancel 3 Select the services and service parameter values you want to assign to the selected domain or multiple domains Use the Ctrl click key to choose multiple domains To enable all services check the Enable all Services checkbox 4 Click Save A confirmation message displays that your service was assigned successfully Once services have been defined and assigned to domains you can list all the services that are available for a domain or multiple domains and create and assign packages accordingly For a subdomain services are assigned from the root domain SIP Provisioning Client User Guide Standard Nortel Networks Confidential 78 Chapter 6 Defining and Assigning Services NN10043 113 Standard Nortel Networks Confidential 79 Chapter 7 Assigning Services and Creating Service Packages Topics in this section e Understanding service packages on page 79 e Listing avai
19. Figure 40 Create new voice mail server window Line based step 3 DEE mag NETWORKS NETWORKS S N ay HOME WELCOME TO PROVISIONING Provisioning 3 3 I Admins Create new voice mail server Domains oc Gateways Line Based Voice Mail Server SCI PCM Clusters E Voice Mail Step 3 D Add Voice Mail Sever Du m j Add Server Information List Jice Mail Servers SE Services om System G Change Password Description D Logout Client Contact voicemail Application Server ServerHome Maximum Call Duration blender com caddyshack com david com gowan com xl NN10043 113 Standard Nortel Networks Confidential Chapter 5 Voice Mail Servers 65 5 Enter general information about the Line based voice mail server in the parameter fields The following table lists the Line based parameter information Table 11 Line based voice mail server general parameter information Parameter Type Range Default Description Description String 100 Upto 100 None The description for the server that characters identifies the Line based voice mail server Client contact String 100 Upto 100 Voice mail The field used to route voice mail characters In most cases you will use the default voice mail If you require a different client contact contact your Nortel Networks support representative Application Server String 60 Up to 60 ServerHome With Specifies the SIP Application character
20. Up to 60 ServerHome With Specifies the SIP Application Server characters this default each SIP Module will host the voice mail Application Module server being provisioned This is will ignore this field used in an N M environment All and forward SIP SIP Application Modules that are requests to the voice not the home SIP Application mail server instead of Module will forward requests forwarding them to a destined to voice mail to the home Application address specified in this field Server Domain name String 60 Up to 60 None The domains that will use this characters Trunk based voice mail server Use the Ctrl click key to select multiple domains to use the same voice mail server 6 Click Save The Trunk based voice mail server you added now appears in the list of voice mail servers Figure 37 Figure 37 Voice Mail Servers window Trunk based Voice Mail Servers Description Client Contac Trunk WMS VMS1 voicemail voicemail sipwoicemail domain com SIP Delete sip 1234567890 domain comTrunk Delete Provisioning a Line based voice mail server Provisioning a Line based voice mail server allows the administrator to configure the application so that it can communicate with a voice mail server using a Lines Gateway The SIP Application Module is given information on which Lines Gateway to use and which line numbers to use for sending calls to the gateway when routing a call to voice mai
21. 21 Table 21 Call routing options Call routing option Description Allow Allow all incoming sessions from other domains and subdomains Block Block all incoming calls from other domains and subdomains Redirect Redirect sessions to the originator s domain Use this option to redirect an incoming session from another domain that is routing to a restricted route list From the drop down list select a Class of Service for the new route list In the Telephony Route s window highlight and select one or more telephony routes to add to the route list each telephony route must go in a route list To select multiple telephony routes use the Ctrl click key Listing a route list To view details about a route list 1 Click the Domains menu option 2 Under the domain or subdomain you wish for which you wish to view route list details click the Telephony Routes gt List RouteLists menu option The List of RouteLists for the domain window appears Figure 80 NN10043 113 Standard Nortel Networks Confidential Chapter 10 Telephony Routes 131 Figure 80 List route lists window SEN NORTEL NORTEL NETWORKS NETWORKS K K HOME WELCOME TO PROVISIONING SE Sub Domains Users Route Lists SE Devices SC Banned Users SE Status Reasons O Service Package Brainy toss T KA Risen Deine B Routing COS company route highest COS G Add Telephony Route list route list List of RouteLists for
22. Babess 4 A ie Br TEE NG 21 Figure 11 Admin Details window 2 00 cece eee 22 Figure 12 Domains and subdomains cee 25 Figure 13 Create new domain window 22 2 27 Figure 14 Create new subdomain window 00 eee eee eee eee 32 Figure 15 Create new domain window 0 000 cece eee 33 Figure 16 List Domains window step 1 2 0 0 AA aan anna 34 Figure 1 Listdomang SEPZ cccoasdeidenea set edacdatadradeeea saecae 35 Figure 18 Adda party to Domain Ban List window 0 20 eee eee 37 Figure 19 Doman Ban LISI WINdGOW una nn a Da ed IR a de kl 38 Figure 20 Add Status Reason window 2 00 ccc cece 39 Figure 21 Status Reasons window 2 eee e eee eee 40 Figure 22 Modify status reason Window 00 eee eee 40 Figure 23 Create new IPCM window 2 22 0000 e eee eee eee 43 Figure 24 List IPCM Clusters window 0 00 0c eee eee 44 Figure 25 Modify IPCM WINDOW 22cc2cnc lt aceee evs KA ERA ae deateseeneeaa NG 45 Figure 26 IPCM Domain Relation window nennen een 46 Figure 27 IPCM Delete confirmation dialog box 22222 aa 47 Figure 28 Listing physical IPOMS 017 mwa ARKA DARA RR Rennrad 48 Figure 29 Delete physical IPCM confirmation dialog box 48 SIP Provisioning Client User Guide Standard Nortel Networks Confidential xii Figures Figure 30 Create new voice mail server window SIP step
23. CI Users CO Devices Service Package ma Telephony Routes B Add Telephony Route D List Telephony Routes D Add RouteList D List RouteLists B Translation Tool 2 Provision a 5 digit dial plan as shown in the following figure Figure 108 The prefix 97268 is used to create the 10 digit alias assigned to the subscriber SIP Provisioning Client User Guide Standard Nortel Networks Confidential 168 Appendix B Understanding Telephony Routing and Translations Figure 108 Adding a private route to rich abc com Create New Telephony Route Name dig pn Description 5 5 digit plan for rich abc 27 From Digits 5 To Digits Min Number of Digits Max Number of Digits Route Type Private Remove fo o Prefix 97268 Recursive No gt Route List Clear 3 Click Save The following window appears Figure 109 Figure 109 Private route created Telephony Route Listing for rich abc com Name Bige rate Digs Die Type Remove Profit Recursive l5 5_digit_plan l5 l5 l5 Private lo 97268 No Delete Change Parameters Click the Change Parameters link Set the Subscriber Not Found option to STOP The STOP option terminates the call if a subscriber with the prefix 97268 5 digits cannot be found in the abc com domain Figure 110 Setting the Subscriber Not Found option Parameters Subscriber Not Found Eye NN10043 113 Standard Nortel Netw
24. Description 911 private route From Digits Ba To Digits 1 Min Number of Digits Boo U Max Number of Digits Be Route Type Private Remove 0 Prefix 55 Recursive No x Route List gg Save Clear 4 Click Save The Telephony Route Listing for the domain appears for example abc com domain 5 Click the Change Parameters link and select PRE TRANSLATE from the drop down list Click Save Figure 137 Figure 137 Change parameters Parameters Subscriber Not Found PRE TRANSLATE v Clear 6 Click the Telephony Routes gt Add RouteList menu option Complete the fields for the new telephony route in the The Create New Telephony Route window Figure 138 NN10043 113 Standard Nortel Networks Confidential Appendix C 911 Emergency Notification 189 Figure 138 Creating a new route list Create a New Route List Name 911 routelist Description 81T routetist 2 Incoming Foreign Domain Call Routing allow Incoming Local Domain Call Routing ALLOW Class of Service 911_dialplan gt 911 private route 911 911 911 PSAP Route 311 911 Telephony Route s Clear Adding a gateway telephony route To add a gateway telephony route that routes to the proper gateway serving the PSAP for the OSN location when a user dials 911 1 Click the abc com gt Telephony Routing gt Add Telephony Route menu option to assign the gate
25. Device administrator Domain management with read access e Device management with read write and delete access Cannot add or modify users Allowed to add modify or delete devices System Administrator Full domain access Can see all domains regardless of who created the domain or the list of domains provisioned against the administrator Limiting access to a domain Complementing the rights based restrictions administrators can be provisioned against certain domains in order to limit access to within those domains This prevents an administrator from domain xyz from viewing or modifying details in domain abc even though they are hosted from the same system Administrators can then delegate work for subdomains to other administrators without giving them access to their own data SIP Provisioning Client User Guide Standard Nortel Networks Confidential 16 Chapter 2 Administration Overview For example if an administrator assigned to the User Administrator provisioning role was given access to suba xyz a subdomain of domain xyz this administrator can add modify and delete users in the subdomain but does not have access to the parent domain domain xyz This allows for the delegation of task on both the rights level and the domain level Note Access to any domain implies access to all of its descendant subdomains For example access to domain xyz implies access to suba xyz
26. Full domain access will override this domain allocation and allow any administrator assigned with a provisioning role that includes this right to see all domains regardless of what the administrator is provisioned against System administrator provisioning role The System Administrator SA is the highest level administrator and is the only provisioning role that is preloaded when the SIP Provisioning Client is deployed The SA has full access and rights to all provisioning features and functions The SA can designate someone as an Administrative user with the Add Admin menu option and grant specific administrator rights to that administrative user with the Add Roles menu option Note The System Administrator role is the only role that cannot be changed Creating a new provisioning role To create a new provisioning role 1 Click the Admins menu option 2 Click the Add Roles sub menu option The Add a New Role window appears Figure 6 NN10043 113 Standard Nortel Networks Confidential Chapter2 Administration Overview 17 Figure 6 Add a New Role window NORTEL NORTEL NETWORKS NETWORKS WELCOME TO PROVISIONING Provisioning Add a New Role Admins eee Role Name SuperUser Add Admi a Ha Role Description Ali rights gt G List Roles D Add Roles Choose level of access for each Admin Read Write Delet gt C Dom privilege ead Write Delete m Gateways Full Domain Access CI IPCM Clu
27. GMT 4 0 NET z Save Delete GMT 05 00 GMT 5 0 PET z Save Delete GMT 05 30 GMT45 5 IST z Save Delete GMT 06 00 GMT 6 0 BST Save Delete GMT 07 00 GMT 0 VST z Save Delete China Standard Time GMT 8 0 CTT z Save Delete Japan Standard Time GMT 3 0 JST z Save Delete GMT 03 30 GMT49 5 ACT Save Delete GMT 0 00 GMT 0 0 AET z Save Delete GMT 1 00 GMT 1 0 S5T z Save Delete GMT 2 00 GMT 2 0 NST Save Delete Saskatchewan GMT 6 0 America Guatemala Save Delete 3 Select a zone from the list of time zones 4 From the drop down list select a time zone SIP Provisioning Client User Guide Standard Nortel Networks Confidential 8 Chapter1 Getting Started 5 Click Save Creating a new time zone To create a new time zone 1 Click the System menu option Click the Timezones form The Timezone details window appears In the Add new timezone box enter a meaningful name for the time zone in the Name field This field is visible to subscribers Both the name and the time zone need to be unique Figure 5 Add new time zone Add new timezone Manhattan GMT 5 0 America New York pd Save 4 Click Save to save the new time zone Click View details to see the list of time zones Modifying or Deleting a time zone T
28. IPCM Cluster Assign IPCM to domain IPCM List IPCM Cluster gt Details gt Assign to DomainsAssign Domain Add domain status reason s Add reason Domains domainxx com Status Reasons Add Reason Add users to domain s Add user s Domains domainxx com Users Add User Add user s to subdomains Domains domainxx com SubDomain SubDomainYY Users Add User Add i2004 device properties NN10043 113 Standard Nortel Networks Confidential Provisioning Sequence 147 Step Description Task s Menu option If not autoprovisioning assign devices to domain s Add device Domains domainxx com Devices Add Device Assign users to a device Domains domainxx com Devices List Device Assign User 10 Define gateway gateway routes and trunk groups Add gateway Gateways Add Gateway Add gateway route Gateways Add Route Add trunkgroup Gateways Add TrunkGroup 11 Define domain telephony routes and parameters Add routing Class of Service COS Domains domainxx com Telephony Routes Routing COS Add telephony routes Private SIP or Gateway Domains domainxx com Telephony Routes Add Telephony Route Change routing parameters Domains domainxx com Telephony Routes List Telephony Route Add route list Domains domainxx com Telephony Routes RouteL ist 12 Define banned us
29. Line based voice mail server parameters 67 Table13 Services parameters and options cee cece eee ee 73 Table 14 Services parameters and options 000 cece eee eee 81 Table 15 Add user parameter descriptions 0c eee nenn 93 Table 16 12004 properties maawa padded dened ee ee anne air eee a ad 100 Table 17 i2004 Internet Telephone parameters ernennen 113 Table 18 Click Save The IPCM Device Created window appears Figure 69 115 Table 19 Telephony route parameter information seen 125 Table 20 Telephony route parameters window Private SIP Gateway 127 Table 21 all COUN GONG us cee ee ee eRe eee eo Seas 130 Table 22 SIP Provisioning Client provisioning sequence 145 Table 23 Example dial plan data 2 5005 susanne 157 Table24 Dial plan for abc com and xyZ cOM 0 00 nee 157 Table 25 Association between COS and Routes 0a 158 Table 26 Subscribers in ich abe com sans sn PANG ana ara 166 Table27 Bataior SiP toutes ssf cana NGAGE BARRAGE ALE Gases acne ia IERRA 169 SIP Provisioning Client User Guide Standard Nortel Networks Confidential xviii Tables NN10043 113 Standard Nortel Networks Confidential xix Welcome The Session Initiation Protocol SIP Provisioning Client is a web based Graphical User Interface GUI for service providers to complete administrative tasks for examp
30. Listing an i2004 Internet Telephone To view or list a particular device or all devices in a domain or subdomain 1 Click the Domains menu option 2 Under the domain or subdomain where you want to view a device click the Devices gt List Device menu option The Devices window appears Figure 71 NN10043 113 Standard Nortel Networks Confidential Chapter 9 Managing i2004 Internet Telephones 117 Figure 71 List Devices window ong NORTEL NORTEL DIES Unified Network NETWORKS NETWORKS s gt C Sub Domains O Users E Devices DB Add Device G List Devices 2C Bann sers SC Status Reasons O Service Package ed Telephony Routes od nortelnetworks eo pstn od test ec xyz com eg Gateways DI PCM Clusters gt C Voice Mail Services eg System G Change Buch A gt WELCOME TO PROVISIONING Devices Criteria Selection MAC ADDRESS gt gt 0060381695 Add Criteria All Search by O An of these criteria Iy Display 15 x entries per page Search 3 Select whether to search on the MACaddress or ID of the i2004 Internet Telephone from the drop down list 4 Click Add Criteria The search criteria you selected appears in the lower window Repeat to list additional devices In the lower window area check whether to search by All devices or Any using the device criteria you specified 7 Click Search to begin the search or Remove to remove the device from the search li
31. SIP Multimedia Web Client Each such device performs messaging to determine the presence online status of each of the buddies in the list There is a need for limiting the number of devices and buddies to limit resource contention issues The maximum number of presence subscriptions is defined by the following formula maximum number of subscriptions generated maximum of clients maximum number of allowed buddies Yes Mandatory SIP Provisioning Client User Guide Standard Nortel Networks Confidential 74 Chapter 6 Defining and Assigning Services Blended User phone for voice calls and the SIP Multimedia PC for multimedia communication and collaboration Service Option Parameter Description Client enforced Server enforced Enable disable None Use of point to point video service Yes Video between web clients and PC clients Simultaneous Maximum Specifies the maximum number of Yes Network Call number of users that are defined in a route in Restriction ringlist the Call Manager portion of the SIP entries Personal Agent The users in the ringlist are simultaneously rung Enable disable Enables the ability to perform Yes Advanced address screening based on the Screening user s current address book entries and time screening time of day day of week in the Call Manager area of the SIP Personal Agent Enable disable QoS DiffServ Specifie
32. Signalling gateway 50 Class of Service adding 122 deleting 124 Class of Service parameter 94 Client contact parameter 53 conference server adding 101 Confirm Password parameter 93 Contrast parameter 30 conventions graphic xx text xx COS Class of Service 122 CPL scripts 69 Creating a new provisioning role 16 CS2000 133 SIP Provisioning Client User Guide 196 Index Standard Nortel Networks Confidential CS2000 interworking profile 133 customer support xxii D Date FMTparameter 29 Default Proxy Host parameter 30 Default Proxy Port parameter 29 deleting auser 105 Description parameter 52 Description parameter telephony route 125 domain adding a telephony route 124 adding users 92 assigning service package 89 assigning services 71 75 77 79 83 foreign 25 listing 33 listing users 105 management 23 modifying 33 parameters 28 root 24 service packages 79 types 23 Domains parameter 53 E email parameter 93 emergency notification 181 F Fax parameter 93 First Name parameter 93 foreign domain adding 33 definition 25 deleting 36 example 26 listing 33 modifying 33 From Digits parameter telephony route 125 G gateway adding aroute 138 adding a server 136 associating a domain 139 definition 135 listing 140 listing a server 137 modifying 138 trunk groups adding 141 listing 142 reordering 140 gateway connection parameters Client contact 59 Description 59 URI to quer
33. Standard Level Nortel Networks Confidential Version MCP 1 1 FP1 02 02 Part No NN10043 113 April 2003 SIP Provisioning Client User Guide NORTEL NETWORKS Standard Nortel Networks Confidential Copyright 2003 Nortel Networks All rights reserved April 2003 The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks Inc The software described in this document is furnished under a license agreement and may be used only in accordance with the terms of that license The software license agreement is included in this document Trademarks Nortel Networks the Nortel Networks logo the Globemark Unified Networks CallPilot and 12004 Internet Telephone are trademarks of Nortel Networks Adobe and Acrobat Reader are trademarks of Adobe Systems Incorporated Microsoft Windows Windows NT Internet Explorer and Outlook are trademarks of Microsoft Corporation Netscape is a trademark of Netscape Communications Corporation The asterisk after a name denotes a trademarked item Restricted rights legend Use duplication or disclosure by the United States Government
34. To create a CPL script that has sip voicemail domain com as the last route Log in to the SIP Personal Agent Click the Call Manager icon In the Default Behavior window select the Try to Find Me option Click Save BoD Tip Unless a user logs into the SIP Personal Agent and clicks Save in the Call Manager window they will not have a CPL Script and thus calls to them will never route to voice mail as a final route SIP Provisioning Client User Guide Standard Nortel Networks Confidential 70 Chapter 5 Voice Mail Servers NN10043 113 Standard Nortel Networks Confidential 71 Chapter 6 Defining and Assigning Services Note You must have Services provisioning rights to perform the tasks in this section Topics in this section e Defining service parameters on page 71 e Assigning services to a domain on page 75 Defining service parameters The SIP Provisioning Client allows you to define and assign services to domains You can assign all or a subset of the pre defined services to a domain When you define the service parameters for service package you are essentially defining its contents Services are set up much like convenience packages for the domain The service provider then has the flexibility to set up services and create a standard set of services for their customers according to their own specifications To define service parameters 1 Click the Servic
35. for selected domains Select domain s Conca 2 Create the subscribers for rich abc com otta abc com and xyz com The following figure Figure 103 shows a user called lobby added to the subdomain rich abc com SIP Provisioning Client User Guide Standard Nortel Networks Confidential 164 Appendix B Understanding Telephony Routing and Translations Figure 103 Adding a subscriber with COS Add new user User Name flobby SIP user First Name Bia Last Name Lobby Password pa Confirm Password po 0 Service package all_services Aliases 972 6850000 a 10 digit alias A Blended Aliases a z Status Reason ACTIVE x email Ca Business Phone E Home Phone TE Cell Phone Po E Pager gm sl Fax EY Voicemail Server None Selected Private Charge ID 6850000 Public Charge ID 8726850000 10 digit calling Voicemail 9726850000 number display used Class of Service lobby dialplan gt for PSTN calls Time Zone Pacific Standard Time COS assigned to this Locale English user Click Save Add the remaining subscribers to rich abc com otta abc com and xyz com domains 5 Click Save NN10043 113 Standard Nortel Networks Confidential Appendix B Understanding Telephony Routing and Translations 165 Step 4 Create gateways gateway routes and trunk groups Before a gateway route can be assigned to a dial plan the gateway
36. from the following voice mail server types SIP based a forward to your voice mail system using SIP e Trunk based a Primary Rate Interface PRI or Channel Associated Signalling CAS trunk is associated with the line Line based a particular phone number is associated to the line User Management C Users 4 Add User G List Users G List Aliases D List Blended Aliases Add list modify or delete users aliases blended aliases and i2004 Internet Telephone properties available from the domain or subdomain menu option NN10043 113 Standard Nortel Networks Confidential Chapter 2 Administration Overview 15 Understanding provisioning roles and rights Administrators can create or define all the necessary provisioning roles to support their system They can allow or restrict provisioning roles to carry out specific actions The following table provides examples of several administrator provisioning roles and the rights based restrictions associated with various provisioning tasks Table2 Example of roles and rights Provisioning Role example Rights given Allowed tasks User administrator User management with read write and delete access Domain management with read access only Can view domain details and add delete or modify users Does not have access to other parts ofthe system for example voice mail service packages and so forth
37. link to modify alias information The User details window appears Click Save to save your changes 9 To delete an alias click the Delete link on the List aliases search results screen to delete the user from the domain At the delete confirmation dialog box click OK to delete the user or Cancel 10 Click Save Tip If you delete an alias the username associated with the alias is deleted Listing modifying deleting blended aliases To list all blended aliases in a domain 1 Click the Domains menu option Select a domain or a subdomain of a domain Click the Users gt List Blended Aliases menu option The Blended Aliases window appears Select whether to search on Last Name Alias or Domain from the drop down list 4 Click Add Criteria The search criteria you selected appears in the lower window and is used to refine your search 5 Repeat steps 1 4 to list additional last names aliases or domains In the lower window area select whether to search by All or Any of the criteria specified Note that you do not have to add any criteria if you want to SIP Provisioning Client User Guide Standard Nortel Networks Confidential 110 Chapter 8 User Management see all the blended aliases in the selected domain This will also find all blended aliases in any of the selected domain s subdomains 7 Click Save The Blended Alias search results window displays Figure 67 Figure 67 Blended Aliases search results
38. next to the service 10 Click Save to assign the services SIP Provisioning Client User Guide Standard Nortel Networks Confidential 86 Chapter 7 Assigning Services and Creating Service Packages Creating a service package Domains subdomains and users are assigned service packages to control their access to network services To create a service package 1 Click the Domains menu option 2 Under the domain or subdomain for which you wish to assign services click the Service Package 5 Create Package menu option The Create new package window appears Figure 51 Figure 51 Create new package window Create new package Name of the Package all services Set package as default for domain YES gt Select Service s Choose All Services Enable Voicemail Enable Audio Conference Maximum Number of Ports 15 Enable Presence Maximum Number of Subscriptions Generated 1075 Maximum size of client buddy list 1075 Report when inactive r Inactivity Timer in minutes m Report when on the phone Enable Video Simultaneous Network Call Restriction Maximum Number of Ringlist entries 37 Enable Advanced Screening Enable QoS QoS DiffServ Code for Signalling 85 QoS DiffServ Code for Audio 10 QoS DiffServ Code for Video 0 QoS 802 1p Service Priority Blended User Preferred Audio Device Save Cancel NN10043 113 Standard Nortel Networks Confidential Chapter 7 Assigning Service
39. or a subdomain of a domain Click the User 5 Add User sub menu option The Add new user window appears Enter a name for the OSN subscriber for example guarddeskA Enter and confirm a password for the OSN subscriber required Enter additional information for the OSN subscriber optional N Oa a f Click Save A message appears that the user was added successfully Using the SIP Personal Agent to route 911 emergency notifications The instant message sent to the Guard Desk is provisioned through the Personal Agent just as you would if you wanted to push a web page back to the originator while the terminator is being alerted Use the SIP Personal Agent to add a new rule to the emergency subscriber s Call Manager route list Setting up a route list for the emergency subscriber To set up a route and ring list to send an IM to a specific OSN location and to call an emergency number at the same time 1 Login to the SIP Personal Agent 2 Click the Call Manager icon on the left of the SIP Personal Agent screen The Welcome to Call Manager home screen displays NN10043 113 Standard Nortel Networks Confidential Appendix C 911 Emergency Notification 193 Click ListRoutes tab from the Call Manager Home screen The Ring List Details screen displays Enter a name for the emergency route in the Ring list name text box for example Emergency notification From the drop down list select the maximum number of times
40. package contains Blended User then that PC Client becomes a SIP Multimedia Blended PC Client To add a user as a blended user to a domain or subdomain 1 Click the Domains menu option 2 Under the domain or subdomain where you wish to set up a blended user click the User 5 Add User menu option The Add new user window appears SIP Provisioning Client User Guide Standard Nortel Networks Confidential 96 Chapter 8 User Management Figure 55 Add new user blended Add new user User Name feae CSS First Name fober Last Name ane Password Be Confirm Password a Service package blended user gt Aliases Blended Aliases 9726841000 Status Reason ACTIVE gt email Business Phone To AA Home Phone Ca ce Cell Phone 00 Pager LO Fax Eee Voicemail Server None Selected Private Charge ID COL Cy Public Charge ID O OL E Voicemail Pa a Class of Service None Selected Time Zone Eastem Standard Time BS Locale English E 3 Complete the fields on the Add new user form 4 Add a blended alias for the user This alias is used to identify calls that come from the SimRing feature that is assigned to the user on an existing switching NN10043 113 Standard Nortel Networks Confidential Chapter 8 User Management 97 system It must match the called party number that will be sent to the SIP Application Module on these
41. server on page 67 e Listing modifying deleting a voice mail server on page 68 e Using CPL scripts with voice mail on page 69 Introduction The SIP Provisioning Client allows you to provision third party voice mail server information to e setup and route calls to voice mail e associate users to a voice mail server e setup a voice mail server to receive message waiting indication MWI notifications SIP Provisioning Client User Guide Standard Nortel Networks Confidential 50 Chapter 5 Voice Mail Servers Voice mail server types The following voice mail server types are supported as described in the following table Table 6 Table 6 Voice mail server types Voice mail server type Description SIP based An IP based voice mail server that uses the SIP protocol This server type does not need a PSTN gateway Line based A voice mail server with multiple lines each identified by a 10 digit phone number that goes into the voice mail server When people leave messages the individual lines are used in a round robin manner to connect to the voice mail server to allow someone to leave a message The SIP Application Module sends an SMDI message to the voice mail server to help establish the connection to the SIP Application Module that uses SMDI to obtain Message Waiting Indication MWI information from the voice mail server Trunk based A legacy Public Switched Telephone Network PSTN based vo
42. sip Based Server z Next gt gt gt Logout 2 Choose SIP Based Server from the drop down and click Next The second page of the Create new voice mail server appears Figure 31 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 52 Chapter 5 Voice Mail Servers Figure 31 Create new voice mail server window SIP step 2 NORTEL NETWORKS HOME Provisioning gt C Admins Domains m Gateways SI PCM Clusters 2C Voice Mail D Add Voice Mail Server D List Y SE Services om System Change Password Mail Servers B Logout A Unified Network NORTEL N NETWORKS WELCOME TO PROVISIONING Create new voice mail server SIP Based VoiceMail Server Step 2 Enter Sip Voice Mail Server Information Description C77 sip voicemail domain voicemail ServerHome gowan com Fa URI to query to find Voice Mail Server Chent Contact Application Server Domains lt lt lt Back 3 Enter information about the SIP based voice mail server in the parameter fields The following table Table 7 lists the SIP based voice mail parameters Table7 SIP based voice mail parameters Parameter Type Range Default Description Description String 100 Upto 100 None The description for the server that characters identifies the SIP based voice mail server URI to query to find String 100 Upto 100 None The SIP address of the user that Voice Mail Server cha
43. telephony route on page 124 e Listing a telephony route on page 128 e Adding a route list on page 128 e Listing a route list on page 130 e Using the translation verification tool on page 131 e Setting up an interworking profile with the Communications Server 2000 CS2000 on page 133 For more information and examples about telephony routing and translation plans see Appendix B Understanding Telephony Routing and Translations on page 149 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 122 Chapter 10 Telephony Routes Adding Class of Service COS information COS is assigned to users domains and routing lists It is an integer value and the lower the number the greater or higher the COS value For example if a user has a COS value of 1 and a domain has a COS of 2 3 and 4 the user with a COS of 1 can use all the domains to make a call The lower the number the higher access to making calls To create a COS to associate with a domain user or route list 1 Click the Domains menu option 2 Under the domain for which you wish to add COS information click the Telephony Routes 5 Routing COS menu option The Class of Service information window for the domain appears Figure 75 NN10043 113 Standard Nortel Networks Confidential Chapter 10 Telephony Routes 123 Figure 75 Class of Service information for domain window man NORT
44. that the IPCM name is case sensitive NN10043 113 Standard Nortel Networks Confidential Chapter4 IPCMs 43 Figure 23 Create new IPCM window gt OWN NETWORKS NETWORKS i P WELCOME TO PROVISIONING Provisioning Create new IPCM SE Admins en Domains IPCM Name LAB IPCM Gateways Prov Capacity fi 000 E PCM Clusters B List IPCM Clusters D add Pom Cluster a List Wysical IPCMs SC Voice Mail Services m System Change Password Logout The following table Table 5 lists the Create new IPCM parameters and values to use when creating a new IPCM Table 5 Create new IPCM parameters Parameter Type Range Default Description IPCM Name String 100 Up to 100 None The name of this IPCM characters The name of the IPCM must be a unique name Prov Capacity Integer Maximum None The number of i2004 of 10 000 Internet Telephones that per IPCM are allowed to be provisioned for this IPCM across all domains 2 Click Save SIP Provisioning Client User Guide Standard Nortel Networks Confidential 44 Chapter4 IPCMs Assigning and modifying IPCMs to a domain An IPCM is not usable until it is assigned to a domain To assign an IPCM to a domain 1 Click the IPCM Clusters gt List IPCM Clusters menu option A list of deployed IPCMs appears Figure 24 Note Upon first assignment of an IPCM the list of deployed IPCMS may be empty Howev
45. the SIP Personal Agent and view the reason for their INACTIVE status Adding a status reason To define a status reason for a user device 1 Click the Domains menu option 2 Under the domain where you want to define a status reason click Status Reason 5 Add Reason The Add Status Reason window appears Figure 20 NN10043 113 Standard Nortel Networks Confidential Chapter 3 Domain Management 39 Figure 20 Add Status Reason window 7 NORTEL NORTEL NETWORKS NETWORKS WELCOME TO PROVISIONING CJ na nortelnetworks com D Set Profile Add Status Reason gt C Sub Domains gt E Users Status ACTIVE SE Devices Name flapsed E Banned Users Description inactive for at least 6 months Ban User B List Banned Usi Status Reasons a Add Reason URL www somecompany com List pasons gt E Service Package eg Telephony Route From the Status drop down list select INACTIVE In the Name field required enter a name to identify the status reason In the Description field enter a description for the inactive status For example if a user has not paid their bill the reason for the inactive status could be Inactive for at least 6 months In the URL field enter a web page address This is the web page that the originator of a call to the user will be presented with along with the status reason description to explain the called user s inactive status Click Save A message displays tha
46. the lines for the gateway The following table Table 12 lists the Line based voice mail server parameters NN10043 113 Standard Nortel Networks Confidential Chapter 5 Voice Mail Servers 67 Table 12 Line based voice mail server parameters Parameter Type Range Default Description Gateway String 1 100 domain com The trunk group domain characters norteltrkgrp 1 ma name and IP address of ddr 0 0 0 0 the gateway Line Digit 0 38 digits None The 10 digit telephone number that identifies the line from the gateway s point of view Message 3 digits 000 999 None A 3 digit number used by Desk the SMDI protocol to determine where to store an incoming message Position 4 digits 0000 9999 None A 4 digit number used to Number determine where to put an incoming message 8 Click Add Line To add multiple lines continue to enter the gateway parameter information and click Add Line 9 When you are finished adding lines for this gateway click Set New Line to have more than one gateway with lines going into the same voice mail server 10 Click Save The Line based voice mail server you added now appears in the list of voice mail servers Figure 42 Figure 42 Voice Mail Servers window Line based Voice Mail Servers Description Client Contac LB VMS voicemail UnAvailable Line Delete YMS1 voicemail sip voicemal domamn com SIP Delete Trunk vms voicemail
47. the selected domain or domains displays Modify domain information in the parameter fields 9 Click Save Deleting a local domain Caution Exercise extreme caution when deleting a domain as this will permanently remove all users devices routes service packages and so forth associated with the domain This is an irreversible operation that could be a service affecting change For example any calls in progress to users or devices in the domain will terminate To delete a local domain or subdomain 1 Click the Domains menu option 2 Click the domain or subdomain you want to delete from the list of domains Tip In order to delete a domain or subdomain you must first delete all of its children subdomains 3 Click Delete to delete the domain or subdomain you want to delete 4 Click OK in the confirmation dialog box to delete the domain or Cancel to cancel the delete operation SIP Provisioning Client User Guide Standard Nortel Networks Confidential 36 Chapter 3 Domain Management Deleting a foreign domain Caution Exercise extreme caution when deleting a foreign domain as this will permanently remove all users devices routes service packages and so forth associated with the domain This is an irreversible operation that could be a service affecting change For example any calls in progress to users or devices in the domain will terminate To delete a foreign domain 1 Clic
48. the server that characters identifies the Trunk based voice mail server URI to query to String 100 Up to 100 None For PRI Gateway The address in find gateway characters either 10 digit phone number and domain name format or in SIP voice mail nortelnetworks com format of the machine that will host this voice mail server The SIP Application Module performs translations on the phone number and domain to understand which gateway to use You can change the translations to use a different gateway and do not have to change this field For CAS Gateway CallPilot The SIP address for the CAS Gateway that routes to the CallPilot The address is made up of a DN that the gateway routes to the CallPilot and an maddr specification for the CAS Gateway For example sip 66250 nortelneworks com ma ddr 46 10 11 219 Type of Trunk Drop List NA PRI TRUNK A specification of whether the voice mail Gateway is PRI or CAS Client contact String 100 Up to 100 Voice mail The field used to route voice mail In characters most cases you will use the default voice mail If you require a different client contact contact your Nortel Networks support representative SIP Provisioning Client User Guide Standard Nortel Networks Confidential 60 Chapter 5 Voice Mail Servers Table9 PRI Gateway connection parameters Parameter Type Range Default Description Application String 60
49. window Blended Aliases Alas Domain Usemame Name Detais Delete 9784568100 albany rbane robert bane Details Delete 8 Click the Details link to modify alias information The User details window appears Figure 64 To delete the user from the domain click the Delete link At the delete confirmation dialog box click OK to delete the user or Cancel NN10043 113 Standard Nortel Networks Confidential 111 Chapter 9 Managing i2004 Internet Telephones Topics in this section e Introduction on page 111 e Adding an i2004 Internet Telephone on page 111 e Listing an i2004 Internet Telephone on page 116 e Deleting an 12004 Internet Telephone on page 119 Introduction 12004 Internet Telephones are provisioned by creating an i2004 device entity and assigning this device to a domain or subdomain Devices are assigned to a domain based on the domain in which it is created An administrator can use the Devices menu option to add view modify or delete 12004 Internet Telephones Adding an i2004 Internet Telephone 1 Click the Domains menu option 2 Click the domain or subdomain for which you wish to provision an i2004 Internet Telephone SIP Provisioning Client User Guide Standard Nortel Networks Confidential 112 Chapter 9 Managing i2004 Internet Telephones 3 Click the Devices gt Add Device sub menu option The Adding a Device window appears Figure 68
50. 16 18 drop down G729A list Contrast Integer 0 15 8 i2004 display contrast setting select from drop down list Server Home String 60 Up to 60 N A Specifies the SIP Application Module that characters will host the users in this domain This is used in an N M environment All SIP Application Modules that are not the home SIP Application Module will forward requests for users in this domain to the specified address as appropriate Example 10 0 0 8 If no host address is supplied or the host address is 0 0 0 0 no homing is performed Realm for a domain String 120 Upto120 Realm Identifies the domain for subscribers when characters they are being authenticated Subscribers may register in multiple domains When they are required to enter a password during authentication they need to know which domain it is so that they can enter the appropriate password NN10043 113 Standard Nortel Networks Confidential Chapter 3 Domain Management 31 Table 4 Create new domain parameters Parameter Type Range Default Description Portal Always Use Media String True False False Directs the Application Server to use the RTP Media Portal when set to true The purpose is to use the RTP Media Portal function in dealing with special SIP scenarios For example a domain that straddles multiple sites contains users who do not have Internet Protocol IP connectivity between them due to firewalls at differ
51. 1ip 1234567890 domain comfTrunk_Deiste Assigning a user to a provisioned voice mail server In order for a user to have voice mail you must associate a voice mail server and mail box for that user SIP Provisioning Client User Guide Standard Nortel Networks Confidential 68 Chapter 5 Voice Mail Servers To associate a user with a voice mail server that has been previously provisioned Click the Domains menu option Click the domain for the user Click the Users 5 List Users menu option BoD Click Search at the bottom of the screen to display a list of users in the domain 5 Click the Details link for the user you want to associate with a voice mail server 6 Scroll down the screen to the voice mail server field Select a voice mail server to use when sending calls for this user to voice mail from the drop down list of provisioned voice mail servers for this domain Enter the information for the user s voice mail box in the Voice mail field Click Save Listing modifying deleting a voice mail server To view details of a provisioned SIP Trunk or Line based voice mail server 1 Click the Voice Mail 5 List Voice Mail Servers menu option The Voice Mail Server window appears Figure 43 Figure 43 List of voice mail servers Voice Mail Servers Description Client Contac LB VMS voicemail UnAvailable Line Delete YMSI voicemail sipwoicemail domain com SIP Delete Trunk VMS voicemai
52. 2 Under the domain or subdomain that you want to set up to interwork with the CS2000 click the Set Profile menu option The Set Profile for the domain window appears Figure 83 Figure 83 Set Profile for Domain window Profile for domain abc com Domain Name abc com Profile fe st com 3 For the domain selected enter a name for the profile in the text box provided 4 Click Save A message appears that the domain profile was modified successfully SIP Provisioning Client User Guide Standard Nortel Networks Confidential 134 Chapter 10 Telephony Routes NN10043 113 Standard Nortel Networks Confidential 135 Chapter 11 Gateways Note You must have gateway management rights to perform the tasks in this section Topics in this section e Introduction to gateways on page 135 e Adding a gateway on page 136 e Listing a gateway on page 137 e Adding a gateway route on page 138 e Listing a gateway route on page 140 e Adding a gateway trunk group on page 141 e Listing a gateway trunk group on page 142 Introduction to gateways A gateway is a server that connects the SIP network with the PSTN The gateway handles the negotiation for calls between PRI signaling and SIP signalling The Gateways menu option is used by an administrator to provision a PRI gateway or the gateway s translations The data submitted is validated by the provisioning syst
53. 4 Internet Telephone Click the Devices 5 List Devices sub menu option The Devices window appears Select whether to search on the MACaddress or ID of the i2004 Internet Telephone from the drop down list Click Add Criteria The search criteria you selected appears in the lower window Repeat to list additional devices In the lower window area select whether to search by All devices or Any using the criteria specified Click Search The Devices in Domain window appears with the results of your search Figure 74 Figure 74 Devices in Domain window search results Devices in Domain Device Label_ MACAd ress Domain IPCM Details Delete Desktop 0060381695 labe com paul Details Delete 8 Click the Delete link to delete the i2004 Internet Telephone At the delete confirmation dialog box click OK to delete the device or Cancel SIP Provisioning Client User Guide Standard Nortel Networks Confidential 120 Chapter 9 Managing i2004 Internet Telephones NN10043 113 Standard Nortel Networks Confidential 121 Chapter 10 Telephony Routes Note Telephony routing enables customers to configure their dial plans and to set Virtual Private Networks VPNs You must have telephony routing and domain management provisioning rights to perform the tasks in this section Topics in this section e Adding Class of Service COS information on page 122 e Adding a
54. 6 Telephony Route s Clear 5 Click the Domains gt abc com gt Telephony Routes gt List RouteLists menu option to view the route list as shown in the following figure Figure 123 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 176 Appendix B Understanding Telephony Routing and Translations Figure 123 Listing of abc com route lists List of RouteLists for abc com Mm Descipuon Maine heran Class ofSomiee kakaba route Niaga COS route BLOCK ALLOW company dial plan Delete Associated Telephony Routes route to xyz 6 1 214 local dial plan local_route_list 5 BLOCK ALLOW route list local dial plan Delete Associated Telephony Routes pstn route 9 1 6 Create a route list in subdomain xyz com and assign it the COS of all dial plans The Route List of xyz com is shown in the following figure Figure 124 Figure 124 Listing of xyz com route lists Route Lists List of RouteLists for xyz abe com tame omen Rr Bagamat a for all users all dial plans In ALLOW Arow here Associated Telephony Routes all dial plans Delete route to abc 6 1 972 7 Click the Domains gt abc com gt rich abc com gt Telephony Routes gt Add RouteList menu option to add a route list that contains the private route NN10043 113 Standard Nortel Networks Confidential Appendix B Understanding Telephony Routing and Transla
55. 9 phantom voice mail server 53 Prefix parameter telephony route 125 Primary Rate Interface PRI gateway 50 Private Charge ID parameter 94 product support xxii Prov Capacity parameter 43 provisioning creating anew role 16 overview 11 rights 11 roles 11 sequence of tasks 22 tasks 11 12 provisioning rights examples 15 task overview table 11 understanding 15 PSEIZ Timer parameter 29 Public Charge ID parameter 94 publications hard copy xxii SIP Provisioning Client User Guide 198 Index Standard Nortel Networks Confidential R Realm for a domain parameter 30 Recursive parameter telephony route 125 registration expiration time 12004 101 Registration Length parameter 12004 100 Registration Unit parameter 12004 100 related publications xxi Remove parameter telephony route 125 Route Type parameter telephony route 125 Routes 154 S search criteria adding 105 removing 106 Server Home parameter 30 ServerHome parameter 65 service pacakge upgrading 90 service package 79 assigning services 83 assigning to domain 89 assigning to subdomain 89 creating 86 definition 79 deleting 87 downgrading 90 listing 87 listing services 79 modifying 87 parameters and options 81 upgrading 90 Service Package paramter 93 service packages 104 assigning to subdomain 89 deleting 88 downgrading 90 modifying 88 service parameters defining 71 service parameters and options 73 SIP based vo
56. A 23 troduction to BEWANE paaa odara en KG NAP digg Mahe re ean sees we 23 DOMAIN TURES ein a aa AGARAN AKA PAGKA 24 FOOL CONAN 20 4 cecncee Conee rer seeds Bere 24 EEE ene AARAL eRe ACC mane a aCe Te nee ne ee ene Tee mere eer 24 ae IR AA AA 25 Adanga local Got COMA 4 4 panay GA PAKSA KPAB DA NAG heeds GH ae oF eresaser se 26 ANGST arena dal ig al Adding a foreign DOMAIN cocci cdc K8GG DARLA BERT BAKAL sees Aewerenes en 33 Listing modifying a local or foreign domain 00 cee 33 Dalaga loca GOIN amen ek ABAKA KANA BG BANAL re Re KARA KANG 35 Deleting a foreign domain russ KG KKK BREN AG GRRR ae ee 36 Ban AA edd 36 Cang UO pan iet esre ccd aaa dan an a este aa 36 Viewing a list of banned users 0 00 cee ees 37 Defining user device status reasons nanea ernennen nenn 38 Adding a status reason 2 cc dc ccesareeieenee eb KS BEKE FENG canes eek oa NG 38 VIEWING SAWS TAONG sericsson erate rhat tsede sobs sc a audeeeuwe 39 Chapter 4 a o eean er kaa AA ae 41 WHALIS ANP OMS zusehen 41 NN10043 113 Standard Nortel Networks Confidential Contents vii Ading an POM TINIG paga 34 55 5005 oho ra Re 42 Assigning and modifying IPCMs to adomain 0 00 c eee eae 44 Deleting an IPOCM CIUSIE aaa ak MA BANDA eee PAKA ehren 46 Listing physical IPOMS ns aan Din 47 Chapter 5 vole Mill VE ui 49 Jaime Tai aa een aaa 49 Voice MEN sarvar PED ccs chccetcaarndsnrdgrtdreiarcaerdreenrdearieganes 50 Provisioning a S
57. Add Line Based VoiceMail Server 9 E Voice Mail l Dytdaveice dail Benes Add SMDI Connection D kaa lice Mail Servers O Services om System Address G Change Password KM G Logout Port SMDI Version R Username Password lt lt lt Back Next gt gt gt 3 Enter SMDI parameter information about the Line based voice mail server The following table Table 10 lists the Line based voice mail server SMDI parameters NN10043 113 Standard Nortel Networks Confidential Chapter 5 Voice Mail Servers 63 Table 10 Line based voice mail server SMDI parameters Parameter Type Range Default Description Address String 100 Upto 100 N A The IP address of the characters terminal SMDI server Port Integer None None The port for the SMDI server to TELNET to SMDI Version Float None None The SMDI version There are only 2 versions of the SMDI protocol Version 1 and Version 2 Version 2 is the latest draft and is supported by most voice mail servers Username String 60 Up to 60 N A The TELNET username characters for logging in to the SMDI TELNET server Password String 20 Up to 20 N A The TELNET password characters for logging in to the SMDI TELNET server 4 Click Next to enter general information about the Line based server Figure 39 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 64 Chapter 5 Voice Mail Servers
58. Chapter 5 Voice Mail Servers Figure 35 Create new voice mail server window Trunk based step 2 magan NORTEL NORTEL DES unitea newer AG NA NETWORKS NETWORKS s ak We HOME WELCOME TO PROVISIONING Provisioning E P Admins Create new voice mail server Domains oc Gateways Trunk Based VoiceMail Server SCI PCM Clusters l Voice Mail Step 2 D Add Voice Mail Server D NPA a Be Add SMDI Connection SE Services ee System DI change Password Address EEE D Logout Pot Ca SMDI Version ke Username lr Password lt lt lt Back Next gt gt gt 3 Enter SMDI parameter information for the Trunk based voice mail server The following table Table 8 lists the SMDI parameters NN10043 113 Standard Nortel Networks Confidential Chapter 5 Voice Mail Servers 57 Table8 SMDI parameters Parameter Type Range Default Description Address String 100 Up to 100 N A The IP address of the characters terminal SMDI server Port Integer None None The port for the SMDI server to TELNET to SMDI Version Float None None The SMDI version There are only 2 versions of the SMDI protocol Version 1 and Version 2 Version 2 is the latest draft and is supported by most voice mail servers Username String 60 Up to 60 N A The TELNET username characters for logging in to the SMDI TELNET server Used by the SIP Application Module to login in to the terminal server
59. Description Voicemail Server Select from None The voice mail server available to this user drop down selected list Private Charge ID String 30 Up to 30 N A The Private Charge ID of this user characters Public Charge ID String 30 Up to 30 N A The 10 digit national dial plan number characters associated with the subscriber This is required for the interworking with Public Switched Telephone Network PSTN switches in the Time Division Multiplex TDM network Voicemail String 30 Up to 30 N A The voice mail address of this user characters Class of Service Select from Up to 30 None The name of the class of service assigned to drop down characters selected the domain and user This is displayed to the list administrator when modifying or assigning the COS to a domain subdomain user Time Zone Select from N A The time zone that this user belongs to drop down list Locale Select from N A The location of this user drop down list 4 Click Save NN10043 113 Standard Nortel Networks Confidential Chapter 8 User Management 95 Adding a blended user Setting up a user as a blended user allows the end user to use their PCs for the multimedia portion of their communication while using their existing telephony system for voice Note When a user receives their service package at SIP Multimedia PC Client startup and on any changes to the subscriber data made by the administrator and that service
60. Details link to modify user information The User details window appears Figure 64 To delete the user from the domain click the Delete link At the delete confirmation dialog box click OK to delete the user or Cancel NN10043 113 Standard Nortel Networks Confidential Chapter 8 User Management 107 Figure 64 User details window Main 12004 properties Routes Customize service package User details User Name dburns First Name laia Last Name eus Password Be Confirm Password Service package all services all services Aliases Blended Aliases Status Reason ACTIVE email aa Business Phone Home Phone I Cell Phone CAC E Pager Cg aaa Fax Voicemail Server None Selected z Private Charge ID oo Public Charge ID Po Voicemail E Class of Service None Selected gt Time Zone Eastem Standard Time z Locale English E 9 Click Save A User Updated Successfully message appears Listing modifying deleting aliases To list all aliases in a domain SIP Provisioning Client User Guide Standard Nortel Networks Confidential 108 Chapter 8 User Management Click the Domains menu option 2 Under the domain or subdomain click the Users 5 List Aliases menu option The Aliases window appears Figure 65 Select whether to search on Last Name Alias or Domain from the drop down list 3 Click Add Criteria The search criteria yo
61. E Services gt m System G Change Password List System Roles D Logout 3 To view details about a provisioning role or description click the View Details link The Role Details window appears Figure 8 To delete a provisioning role click the Delete link next to the role NN10043 113 Standard Nortel Networks Confidential Chapter 2 Administration Overview 19 Figure 8 Role details window NORTEL NETWORKS Provisioning Admins G List Admins G Add Admin G List Roles D Add Roles Domains ed Gateways DI PCM Clusters gt C Voice Mail S Services om System i Change Password D Logout NORTEL NETWORKS Role Details Role Name WELCOME TO PROVISIONING SuperUser Role Description al Rights Select Rights Full Domain Access Domain Management IPCM Provisioning Service Package Creation Device Management Telephony Routes Admin Gateway Routes Voice Mail Management User Management Swe Read Write Delete 4 Vv TINA NIN NIN NO TINTAN NN a a TINT NN a NN Cancel 4 To change the provisioning role description enter a new description in the Role Description box To modify privileges select or deselect privileges in the checkbox next to the privilege Click Save to save your changes A message appears that the provisioning role was modified successfully Creating a new administrator To add an administrator 1 Click the Admin
62. EL NORTEL NETWORKS NETWORKS HOME WELCOME TO PROVISIONING Banned Users Class of Service Information for abc com Status Reasons O Service Package eo Telephony Routes D Rout goog LU Name o B Add 1 dephony Route o D List Telephony Routes Description o Add or Modify Class of Service Information D Add RouteList Save B List RouteLists D Translation Tool o nortelnetworks or Reorder or Delete Class of Service pstn eo test F Ef com Current Choices Available or company_dial_plan company dial plan COS eo Gateways local dial plan local dial plan COS IPCM Clusters 911_dialplan 911 emergency dial plan SC Voice Mail Services eg System Change Password D Logout Enter a name for the COS in the Name text box Enter a description for the COS in the Description text box Click Save The COS now appears in the window below Repeat this step for each new COS you wish to create 6 Click UP or DOWN to reorder the COS in the Current Choices Available window the COS has a lower number which means a higher COS value or Tip The higher the position of the COS in the reorder list indicates that Y service SIP Provisioning Client User Guide Standard Nortel Networks Confidential 124 Chapter 10 Telephony Routes 7 To delete a COS from the Current Choices window click Delete Adding a telephony route To add a new telephony route 1 Click the Domains menu option
63. FOLLOWING a DAMAGES BASED ON ANY THIRD PARTY CLAIM b LOSS OF OR DAMAGE TO CUSTOMER S RECORDS FILES OR DATA OR c DIRECT INDIRECT SPECIAL INCIDENTAL PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS OR SAVINGS WHETHER IN CONTRACT TORT OR OTHERWISE INCLUDING NEGLIGENCE ARISING OUT OF YOUR USE OF THE SOFTWARE EVEN IF NORTEL NETWORKS ITS AGENTS OR SUPPLIERS HAVE BEEN ADVISED OF THEIR POSSIBILITY The forgoing limitations of remedies also apply to any developer and or supplier of the Software Such developer and or supplier is an intended beneficiary of this Section Some jurisdictions do not allow these limitations or exclusions and in such event they may not apply 4 General a If Customer is the United States Government the following paragraph shall apply All Nortel Networks Software available under this License Agreement is commercial computer software and commercial computer software documentation and in the event Software is licensed for or on behalf of the United States SIP Provisioning Client User Guide Standard Nortel Networks Confidential iv Government the respective rights to the software and software documentation are governed by Nortel Networks standard commercial license in accordance with U S Federal Regulations at 48 C ER Sections 12 212 for non DoD entities and 48 C F R 227 7202 for DoD entities Customer may terminate the license at any time Nortel Networks may terminate the li
64. IP based voice mail server a 50 Adding a SIP based voice mail server a 51 Adding a phantom voice mail server user 00 e eee ee eaee 53 Provisioning a Trunk based voice mail server 0c cece nennen 54 Adding a Trunk based voice mail server cece eee eee 55 Provisioning a Line based voice mail server 2 222 cece eee eee 60 Adding a Line based voice mail Server 00000 cee eee 61 Assigning a user to a provisioned voice mail server 2 000000 eee 67 Listing modifying deleting a voice mail server 000 e eee eee eee 68 Using GPL Scripts WIN v ice mail area 69 Chapter 6 Defining and Assigning Services 00 se cence eee eee nn 71 Defining service parameters 2 2 000 cee eee 71 ASSIGNING services TOA DOMAIN cic dees cceen cen ee natka PAPA ERE EEES ENEA 75 Chapter 7 Assigning Services and Creating Service Packages 79 Understanding service packages cece eee 79 Listing available services 2 nun 00 au 0 tage edd aan edad aa na da 79 Assigning services to a service package 0c eee eee eens 83 Creating a service package ua en 86 Listing modifying deleting service packages 0 0 nennen nennen 87 Assigning service packages to domains and subdomains 0 89 Upgrading and downgrading service packages eee eee eee eee 90 SIP Provisioning Client User Gui
65. IPCM Cluster Physical IPCM Delete Physical PCM E Gateways TestIPCM Not Found Not Applicable CI PCM Clusters By kaaa sean esm Not Found Not Applicable Baa sean ipcm 47 103 142 222 Delete D List Physicalipems SandeepIPCM Not Found Not Applicable Cd ma Voie Mail Bud IPCM 47 102 128 177 Delete SC Services 123 47 104 12 29 Delete eo System TaterIPCM2 Not Found Not Applicable D Change Password TaterIPCM Not Found Not Applicable D Logout andy_esm 47 102 128 222 Delete 2 To delete a physical IPCM click the Delete link in the Delete Physical IPCM column At the delete confirmation dialog box click Ok to delete the physical IPCM or Cancel to cancel the delete operation Figure 29 Figure 29 Delete physical IPCM confirmation dialog box gt Q Are you sure you wish to continue This may affect Functionality of this physical IPCM ox crd NN10043 113 Standard Nortel Networks Confidential 49 Chapter 5 Voice Mail Servers Note You must have Voice Mail provisioning rights to perform the tasks in this section Topics in this section e Introduction on page 49 e Voice mail server types on page 50 e Provisioning a SIP based voice mail server on page 50 e Provisioning a Trunk based voice mail server on page 54 e Provisioning a Line based voice mail server on page 60 e Assigning a user to a provisioned voice mail
66. N A The display string that is characters displayed on the i2004 Internet Telephone Registration Length Integer Max 86400 3600 This value along with the seconds or Registration Unit 1440 parameter value is used minutes or to determine when the 24 hours i2004 Internet Telephone should register with the IPCM see Note It is recommended to use Registration Length in the range of 24 48 Registration Unit String 10 Up to 10 Seconds The unit used by the characters i2004 Internet Telephone to know when to register with the IPCM It is recommended to use Registration Unit as Hours IPCM String 100 Upto 100 N A Drop down list of IPCM characters names to which this user belongs Varies depending on which IPCMs are associated with the root domain NN10043 113 Standard Nortel Networks Confidential Chapter 8 User Management 101 Note The Registration Length and Registration Unit fields combined together make up the registration expiration time The smaller the value the more SIP traffic generated If you were to select a registration expiration of every 2 minutes then the IPCM would only register the user for 2 minute time periods and would have to re register the user every 2 minutes For security reasons it is recommended to not keep the registration expiration time too high If you selected a registration expiration of 10 days then the registration authentication process is only going to occur
67. SEIZ Timer Integer N A 15 Time out for first dialed digit SIP Provisioning Client User Guide Standard Nortel Networks Confidential 114 Chapter 9 Managing i2004 Internet Telephones Table 17 i2004 Internet Telephone parameters Parameter Type Range Default Description DATE FMT Numeric 2 3 2 Only formats 2 and 3 are supported Standard 2 numeric standard 09 16 3 numeric MM DD or inverse 16 09 Numeric Inverse DD MM TIME FMT Select from 0 1 2 0 The time format of the proxy used as the drop down default for the 12004 Internet Telephone 0 gt list 12 hour clock 12 hour French 24 hour Location String 50 Up to 50 Text describing location of device A specific characters format of this string is scheduled for a future release Idle Display String 30 Up to 30 N A Idle telephone display heading characters Time Zone String 20 Any valid N A The time zone that this user belongs to entry in table TIMEZONE INFO Locale String 20 N A The location of this user NN10043 113 Standard Nortel Networks Confidential Chapter 9 Managing i2004 Internet Telephones 115 Table 18 Click Save The IPCM Device Created window appears Figure 69 Figure 69 Add device IPCM device created IPCMDevice Created Modifying a Device in abc domain Assign Users Label Desktop MAC Address 0060381695 IPCM List pau ACA 000 CC0 Default Proxy Host
68. Sequence of tasks The following table provides a step by step provisioning sequence Table 22 SIP Provisioning Client provisioning sequence Step Description Task s Menu option 1 Define roles and rights and Add role and assign rights Admins use to create a new Add Role Administrator Add Admin Admins Add Admin 2 Define new domain s Add domain s Domains Add Domain Add sub domain s if required Domains domainxx com Add Sub domain 3 Define service parameters Define service parameters Services and assign to domain s Define Service Parameters Assign services to primary Services domain Assign Services SIP Provisioning Client User Guide Standard Nortel Networks Confidential 146 Provisioning Sequence Step Description Task s Menu option 4 Define domain service package Create service package Domains domainxx com Service Package Create Package Assign service package s to domain s and sub domain s Domains domainxx com Service Package Assign Package Assign services to subdomain s Domains domainxx com Service Package Assign Services Define voice mail servers and assign to domain s Add voice mail server SIP Trunk Line based and assign to domain s Voice Mail Add Voice Mail Server If not deployed using the System Management Console add IPCM cluster and assign to domain Add IPCM cluster IPCM Add
69. Service Option Parameter Description Client enforced Server enforced Enable disable Voicemail None Retrieve voice mail or for other subscribers to leave a voice mail message Voice mail is retrieved from a network server The user is aware of deposited voice mail since their client s MWI message waiting indicator is enabled Yes Optional Enabled through the SIP Application Module Enable disable Audio Conference Maximum number of ports Initiate an audio conference call utilizing a SIP audio server The number of users in the conference call is limited by the maximum number of ports assigned Values beyond above thirty two are not allowed Yes Optional Enabled through the SIP Application Module Enable disable Presence Maximum size of client list of buddies Specifies the number of people in a list of buddies This is the number of people that a user is subscribing to in order to view their presence Although a user can be logged into numerous devices the list of buddies is a shared resource For example if the max list of buddies size is set to 10 there can be 10 buddies on each of the client devices the same 10 buddies not 10 per device The client has the option of sending any of the buddies Yes Maximum number of subscriptions generated Allows a user to be logged into multiple devices i2004 Internet Telephone SIP Multimedia PC Client
70. SimRing calls Note Blended aliases are per subscriber data and are entered as list of telephony numbers into the Blended Aliases text box The blended aliases must not match any of the normal aliases entered into the Aliases text box on the same screen 5 Add an alias not blended alias that matches the calling party number that will be sent to the SIP Application Module when the user calls another blended user This is the calling party number that is sent to the SIP Application Module on the SimRing call 6 If calls from users non blended to blended users are routed to the existing switching system over a public route add an alias not blended alias that matches the public charge ID that you intend to provision for the user If calls from users non blended to blended users are routed to the existing switching system over a private route add an alias not blended alias that matches the private charge ID you intend to provision for the user Adding these aliases allows the SIP Application Module to identify the calling party on SimRing calls that are the result of a call origination transfer or redirect from the SIP Application Module back to a blended user s Preferred Audio Device on the existing switching system Note This step should also be done for all non blended users that may call a blended user in order to identify SimRing calls that were originated by non blended users 7 Click Save A User added successful
71. Telephony routing terminology This section describes the following telephony routing terms e route lists e routes Route lists Route lists consist of specific telephony routes for a local domain gateways or another SIP domain The following additional options can be applied to routes in the route list e allow all incoming sessions from other domains NN10043 113 Standard Nortel Networks Confidential Appendix B Understanding Telephony Routing and Translations 153 e block all incoming sessions from other domains e allow all incoming sessions from other subdomains e block all incoming sessions from other subdomains Example of telephony route redirection between domains The following figure Figure 96 shows an example of a telephony redirect imposed by a route list in the xyz com domain when a session originates from the abc com domain Figure 96 Route list redirect domain to domain Pl INVITE 8880000 xyz com To 8880000 xyz com From fred abc com abc com g INVITE 8880000 abc com pi To 8880000 xyz com From fred abc com Example of telephony route redirection between subdomains The following figure Figure 97 shows an example of a telephony redirect between two subdomains In this scenario the originating subscriber s subdomain is checked when a route list in the subdomain otta abc com sets the subdomain redirect option SIP Provisioning Client User Guide Stan
72. Use of point to point video service Yes Video between web clients and PC clients Simultaneous Maximum Specifies the maximum number of Yes Network Call number of users that are defined in a route in Restriction ringlist the Call Manager portion of the SIP entries Personal Agent The users in the ringlist are simultaneously rung Enable disable Enables the ability to perform Yes Advanced address screening based on the Screening user s current address book entries NN10043 113 Standard Nortel Networks Confidential Chapter 7 Assigning Services and Creating Service Packages 83 Service Option Parameter Description Client enforced Server enforced Enable disable Qos QoS DiffServ Code for Signalling QoS DiffServ Code for Audio QoS DiffServ Code for Video QoS 802 1p Service Priority Specifies quality of service for client signaling audio and video up to 64 Yes Blended user Preferred Audio Device If the Blended User service option is checked the Preferred Audio Device is required so that the regular clients SIP Multimedia PC Client SIP Multimedia Web Client i2004 Internet Telephone controlled via IPCM can call a Blended PC Client by their SIP address not just by the PSTN equivalence number Yes 4 Select a Service Package sub menu option to continue setting up a service package Assigning services to a service package
73. abc com Brook AL LOW company dial plan Delete D List Telephony Routes D add RouteList Associated Telephony Routes D List UERS D Tra bion Tool Route NameffFrom DigitsffTo DigitsfF o I norteinetworks route_to_xyz 6 1 214 m pstn gt m test local dial plan ec xyz com local route list te list p i eg Gateways elle TI IPCM Clusters Associated Telephony Routes Voice Mail oer gt ga From Digits To Digits ystem 911 private route 911 911 ALLOW local_dial_plan Delete 3 Click the link for the route list name to modify the route list The Create New Route List window appears Modify route list information and click Save 4 To delete an existing route list click the Delete link in the Delete column next to the route list you wish to delete 5 To delete a telephony route associated with a route list click the Delete link in the Remove column Using the translation verification tool The translation tool allows you to verify that a call is provisioned correctly To use the translation verification tool SIP Provisioning Client User Guide Standard Nortel Networks Confidential 132 Chapter 10 Telephony Routes P Banned Users Pe gt etatas Reasons Request URI 1 2345 nortelnetworks com Service Package P C3 Telephony Routes To Click the Domains menu option Under the domain or subdomain click the Telephony Routes gt Translation Tool menu option The Transl
74. ach 6 6 xyz com SIP com abc com from xyz com The following provides further description of the dial plans SIP Provisioning Client User Guide Standard Nortel Networks Confidential 158 Appendix B Understanding Telephony Routing and Translations e The 5 4 digit dial plan allows the subscribers in subdomain rich abc com to reach other subscribers in the same subdomain using only 5 digit dial plan for example 5 1000 Since the 5 digit dial plan is only required in the subdomain it is assigned as a private route e The 9 10 digit dial plan is used to access the SIP PRI Gateway to terminate calls to a PSTN network so this is assigned a gateway route e The 6 7 digit dial plan is used for communicating between two parent domains therefore this digit range is assigned to SIP routes Associating COS and the route The COS and routes described earlier in this section are tied together to provide the user restrictions in the following table Table 25 This table shows that the lobby_dial_plan COS will only have access to the 5 4 digit dialing therefore restricting phones in a lobby to only 5 digit dialing only The company dial plan having the highest COS will have access to all three routes Table 25 Association between COS and Routes COS Routes lobby dial plan 5 4 digit to reach subscribers in rich abc com local dial plan 5 4 digit to reach subscribers in rich abc com 9 10 digits to reach a PSTN s
75. ackages to domains and subdomains To assign a service package to a domain or subdomain 1 2 Click the Domains menu option Under the domain or subdomain for which you wish to assign a service package click the Service Package 5 Assign Packages sub menu option The Assign package to domains window appears Figure 53 Figure 53 Assign package to domains window NORTEL NERTEL NETWORKS NETWORKS WELCOME TO PROVISIONING eo companywidgets com A 7 k d ee ss gn package to domains Set Profile 5 SCI Termination Authenticatior Choose Package V O E sub Domains I Make package the default for selected domains gt E Users Select domain s SE Devices dallas nortelnetworks com mn Banned Users ottawa nortelnetworks com SE Status Reasons E Service Package Assign Cancel b Create Package Ea Ea b List Packages 0 Assign Package DB List 58 Jices G Assign Services From the drop down list select a service package To make the selected package the default check the Make package the default for selected domains checkbox Select the domain from the list of domains in the display area Use the Ctrl click key to select multiple domains Click Assign SIP Provisioning Client User Guide Standard Nortel Networks Confidential 90 Chapter 7 Assigning Services and Creating Service Packages Upgrading and downgrading service packages Upgrading a service package is allowed as in the case when you wa
76. ame com gt Enter a reason for banning the user or group of users to the domain list in the Description text box Click Save A message displays that the party was successfully added to the ban list Viewing a list of banned users To view a list of users banned from viewing the presence information online status of a user or a group of users in a domain 1 2 Click the Domains menu option Under domain where you want to view a list of banned users click the Banned Users gt List Banned User menu option The Domain Ban List window appears Figure 19 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 38 Chapter 3 Domain Management Figure 19 Domain Ban List window Domain Ban List m Pey Description Delete 8 13 ebyrmes nortelnetworks com troublemaker Delete 3 To delete a user or a group of users from the ban list click the Delete link next to the party to ban 4 Click OK at the delete confirmation dialog box or Cancel to cancel the delete operation Defining user device status reasons The Status Reason menu option allows you to define a list of reasons for an inactive user device status When a user is inactive the user cannot register to the SIP Application Module This means that the user cannot use any of the services provided by the SIP Application Module including making calls or subscribing to other users presence However the inactive user can log in to
77. and trunk groups must be created A SIP PRI gateway is used with following parameters provisioned on the gateway e the gateway s IP address is 192 12 12 12 e the trunk group assigned to domain abc com is pstn_trunk_group for facing with the PSTN network This example uses a gateway route to terminate 9 10 digits to PSTN subscribers To create a gateway gateway route and trunk group 1 Click the Gateways gt Add Gateway menu option to create a logical link to the PRI Gateway Use the data above to create the gateway as shown in the following figure Figure 104 Figure 104 Adding a gateway to abc com Create new gateway Gateway Host abc com maddr 192 12 Gateway Type pri Save Clear 2 Click the Gateways gt Add Route menu option to provision a gateway route for abc com for example Route to abc com This addition is shown in the following figure Figure 105 Note that the route created here is used later in the dial plan to route calls to this gateway SIP Provisioning Client User Guide Standard Nortel Networks Confidential 166 Appendix B Understanding Telephony Routing and Translations Figure 105 Adding a gateway route Create new gateway route Route Name Route for abc com Domain abc com pa Save Clear 3 Click the Gateways 5 Add TrunkGroup menu option to assign the gateway trunk group to this route as shown in the following figure Figure 106 Figure 106 Adding a trunk gr
78. ateways including the gateway modified 6 To delete a gateway click the Delete link next to the gateway This removes the provisioned gateway from the database and the system Adding a gateway route This option allows an administrator to add gateway route information to associate the route with a domain NN10043 113 Standard Nortel Networks Confidential Chapter 11 Gateways 139 To add a new gateway route 1 Click the Gateways 5 Add Route menu option The Create new gateway route appears Figure 87 Figure 87 Create new gateway route window NETWORKS NOR NORTEL Ki Unifi ar HOME WELCOME TO PROVISIONING provisioning oE Admins Create new gateway route C3 Domains D List Foreign Domains Description Route2 o DB Add Domain companywidgets com eo companywidgets com ec nortelnetworks com eo pstn eo Gateways B Add Gateway DB List Gateways a Add Route a Lis utes G Add TrunkGroup G List TrunkGroups Enter a description for the new route in the Description text box From the drop down list select a domain to associate with the route Click Save To clear the text fields click Clear The Gateway Routes window appears Figure 88 Figure 88 Gateway routes window Gateway Routes Description Trunk Groups Reorder Delete Nortel Re Order Delete CompanyRoute Re Order Delete Route2 Re Order Delete DallasRoute Re Order Delete SIP Provisioning C
79. ation Verification Tool window appears Figure 81 Figure 81 Translation Verification Tool window NORTEL NORTEL NETWORKS NETWORKS WELCOME TO PROVISIONING Translation Verification Tool D Routing COS From ebums nortelnetworks com a Add Telephony Route D List Telephony Routes Reset D Add RouteList D List RouteLists D Translation Tool In the Request URI field enter a number to call using the following format cnumbers zdomain or subdomain names com In the To field enter the same name as in the Request URI field or leave blank In the From field enter the calling person s number using one of the following formats lt name gt zdomain or subdomain names com cnumbers zdomain or subdomain names com Click Execute The following window appears and lists the translation read only verification results Figure 82 If the window displays some or all null fields then the route has been misprovisioned and must be provisioned again NN10043 113 Standard Nortel Networks Confidential Chapter 10 Telephony Routes 133 Figure 82 Translation tool results window awa PRIVATE antother test vip nortelnetworks com EE GN O Gateway OverRideCharge ID ij OverRide Charge Value l Setting up an interworking profile with the Communications Server 2000 CS2000 The Set Profile menu option is for interworking with the CS2000 To set the profile 1 Click the Domains menu option
80. cense if Customer fails to comply with the terms and conditions of this license In either event upon termination Customer must either return the Software to Nortel Networks or certify its destruction Customer is responsible for payment of any taxes including personal property taxes resulting from Customer s use of the Software Customer agrees to comply with all applicable laws including all applicable export and import laws and regulations Neither party may bring an action regardless of form more than two years after the cause of the action arose The terms and conditions of this License Agreement form the complete and exclusive agreement between Customer and Nortel Networks This License Agreement is governed by the laws of the country in which Customer acquires the Software If the Software is acquired in the United States then this License Agreement is governed by the laws of the state of New York NN10043 113 Standard Nortel Networks Confidential v Contents WOGOMG AA APA AA AA AA AA OD ISH xix WENO hn eee ache ee seea bees SERGE ROS TEKA DORA SEER Lee ee ede KE xix NT AA xix al No GOVEIE san ar rs dene RAAT APANG awe Read xix Textand graphic CONVENTIONS ee BG RA ana A Rass an anne XX nn NLA XX Ported PUBICHIONG 42er ee xxi Hon OOGO aa a A AG xxii Chapter 1 Gerno Sred 2 os siden a a A PAA PAA E 1 SIP Provisioning Client overview crrpresrsirinrer KAL EDNA NAA RAN ETER EO OEE AA 1 SIP Provisioning Client f
81. check the telephony routing 1 Click the abc com 5 rich abc com 5 TelephonyRoutes 5 Translations Tool menu option Verify that the subscriber named lobby can reach the subscriber named paul by dialing 51000 The data for translations trace and results are shown in the following figure Figure 127 Figure 127 Subdomain 5 digit translations trace Translation Verification Tool Paul s 5 digit Request URI 51000 abccom a extension To 100 abccom ss iti i t ts Erom fabby ahecem sag Calling from subscriber lobby Reset Route 5_digit_plan RouteType Private RouteList 5 digit plan Pe uwe lobby dial plan SONG SEP Gu rich abc com Destinations sip 9726851000 rich abc com 2 Verify that the subscriber paul can reach the PSTN network using the 910 digit dial plan The data for translations trace and results are shown in the following figure Figure 128 NN10043 113 Standard Nortel Networks Confidential Appendix B Understanding Telephony Routing and Translations 179 Figure 128 Gateway route translations trace Translation Verification Tool Request URI 93724440000 abc com To 93724440000 abc com From paul abc com Execute Reset Route pstn_route Gateway local_route_list local_dial_plan abc com PUBLIC N 0 Destinations sip 9724440000 abc com norteldevice pri norteltrkgrp pstn_trunk_group user phone
82. dard Nortel Networks Confidential 154 Appendix B Understanding Telephony Routing and Translations Figure 97 Route list redirect between subdomains abc com domain forwards the request to otta abc com sub domain abc com r rs INVITE 8880000 abc com ka NOT To 8880000 abc com ka hy Ta INVITE 8880000 otta abc com From fred abc com DR a To 8880000 abc com 3 From fred abc com otta abc com sub domain redirects the request to the originator s sub domain J INVITE 8880000 rich abe com To 8880000 abc com From fred abc com INVITE 8880000 abc com To 8880000 abc com From fred abc com abc com Routes Telephony routes provide the actual dial plan to a particular destination The telephony routing includes routes for a private digit dial plan routes to gateways and telephony style routing between SIP domains and subdomains The three types of telephony routes available are in order of telephony route selection e Private e SIP e Gateway NN10043 113 Standard Nortel Networks Confidential Appendix B Understanding Telephony Routing and Translations 155 Private telephony routes Private telephony routes are used for abbreviated telephony style digit dial plans For example private routes can be set up for a 5 digit dial plan between selected subscribers in a domain SIP and gateway routes SIP and gateway routes provide access to a gateway and SIP routes pointing to
83. de Standard Nortel Networks Confidential viii Contents Chapter 8 User Management 4 4 22 ak KANG G ELA nee nenn 91 Managing USEF TUNGRonE 4 rccginnd cai a Be tae PANA dae Eads 91 Adding a user to a domain or subdomain 0000 c cee ees 92 Addng BeOS usa tO ee eee LAGE eee leer need de 95 Adding i2004 Internet Telephone capability fora user 99 Adding a conference server user and route eee 101 Adding a conference server user and route using the SIP Provisioning Client 101 Adding conference server routes using the SIP Personal Agent 103 Setting up rules for the conference server route 0220000ee eee 104 Gustoimizing service packages s aa 10 ded cases Heed ans ar aan DRESS 104 Listing modifying deleting users 2 20 cece eee 105 Listing moditying deleting aliases UG 107 Listing modifying deleting blended aliases 0 cece 109 Chapter 9 Managing i2004 Internet Telephones cece eee eee nenn 111 FEIN UTE MISES 3 how ale esheets wae ok deat ate ae we wed oe ee ea a aioe ceed a igre elastase ies ake 111 Adding an 12004 Internet Telephone scccccauce evens aeneaa eee RARE BARAN 111 Listing an i2004 Internet Telephone 2 000 ernennen nennen nn 116 Deleting an i2004 Internet Telephone 0 cee eee eee eee 119 Chapter 10 Telephony FOUIGS us nina 121 Adding Class of Service COS information 000 cece e
84. dministration Overview Topics in this section e Introduction on page 11 e SIP Provisioning roles rights and tasks on page 12 e Understanding provisioning roles and rights on page 15 Introduction In the SIP Provisioning Client a provisioning role is defined as a collection of access rights and privileges that allow an administrator to perform various provisioning tasks As a System Administrator you can create any number of administrator roles depending on your particular needs For example you can add a provisioning role to allow an administrator to perform multiple tasks however giving them the rights to only a subset of everything available After logging in to the SIP Provisioning Client you will see a menu list on the left side of your screen This list varies based on the privileges available to you The types of tasks you can perform as an administrator is based on the scope of your defined role Note The provisioning abilities visible to an administrator in the SIP gt Provisioning Client GUI depends on the rights assigned to their provisioning role SIP Provisioning Client User Guide Standard Nortel Networks Confidential 12 Chapter2 Administration Overview SIP Provisioning roles rights and tasks The following table provides an overview of the SIP Provisioning tasks Table 1 SIP Provisioning tasks overview If you have the right for Use this Provisioning menu o
85. e 31 e Adding a foreign domain on page 33 e Listing modifying a local or foreign domain on page 33 e Deleting a local domain on page 35 e Banning a user on page 36 e Defining user device status reasons on page 38 Introduction to domains A domain is used as a control mechanism of users services devices and translation The SIP Provisioning Client is used to provision a domain The provisioning of domains allows service providers to define a domain and service packages available for the domain Once the domain and service packages are defined service providers can define subdomains and assign the following e services to service packages e service packages to domain and users e translation information specific to a domain or a subdomain e devices for users to an IPCM IP Client Manager SIP Provisioning Client User Guide Standard Nortel Networks Confidential 24 Chapter 3 Domain Management If you have full domain access you can see all provisioned domains Otherwise you will only be able to see the domains subdomains you are provisioned against The management rights assigned to a domain administrator dictates what you can do with the domains Domain types There are three types of domains e root domain e subdomain e foreign domain Root domain A root domain is the highest level domain A service provider can create a root domain for each of their customers An example o
86. e Mail Servers peia lient Contac vms voicemail sip voicemail domain set Delete Adding a phantom voice mail server user After you add a voice mail server you then need to create a phantom user named voicemail for the domain that will use the SIP based voice mail server To create a phantom user for the SIP based voice mail server 1 Click the Domains menu option SIP Provisioning Client User Guide Standard Nortel Networks Confidential 54 Chapter 5 Voice Mail Servers 2 Under the domain where you want to add a phantom user click the Add User menu option 3 In the Add User form enter the text voice mail for the User Name Last Name First Name fields In the password field enter any password 4 Click Save The User details screen displays a message that the user was added successfully 5 At the top of the window click the Routes link to specify the route to the voice mail server Enter the SIP address that the voice mail server is expecting along with the domain and IP address Figure 33 Figure 33 User routes window Main i2004 properties Routes Customize service package User routes sip voicemail comverse com maddr 47 104 12 24 Selected Save 6 Click Add 7 Click Save Note For CAS CallPilot it is recommended that you do not create a gt phantom user Provisioning a Trunk based voice mail server Provisioning a Trunk based voice mail server allows t
87. ealures o icceceeccieeee a eu EBA a a a DA 2 SVC rere mE rue aueh dae 2 Minimum hardware and software requirements eee eee eee 2 Recommended hardware and software requirements 3 Starting the SIP Provisioning Client 0 00 c cece ee ee 3 Using the online help 2044880 RR a he nee hei 5 Seung UP UMS ZONES ae ru HB esses ee 5 Setting up times zones in the United States 0 0 0 0 ccc ees 6 Selecting A time zone ca aa tay naar een ea 6 Crealing anew time zone u a en nein 8 Modifying or Deleting a ine ZONG a a NG NGA 8 Changing the admin Password eis 4s 2 202 belie ed a ah RS 9 Exiting the SIP Provisioning Client wip baa wade ae ka 9 SIP Provisioning Client User Guide Standard Nortel Networks Confidential vi Contents Chapter 2 Administration Overview 222 00 cece ee eee 11 a AA 11 SIP Provisioning roles rights and tasks as a 1 an a an 12 Understanding provisioning roles and rights eee eee eee 15 Limiting SCCESES to TODIMAIN acca accede RA and See REG EE 15 System administrator provisioning role 0 0 0 ccc eee eens 16 Creating a new provisioning role caus cur au AA KAB deen een aaa cannes 16 Listing PROVISIONING WOES 2c acccedeedeaedca been eee GadGeu de eee NAGPN PERA KA 17 Creating a new administrator eee eens 19 Lising BANISH AIONS dec KGG KAR WGK ecco da a a 20 Chapter 3 Domain Manag mefit os 4 nman concn ERA GREG ULAN NAG
88. ecordings or pictures and related licensed materials including all whole or partial copies Nortel Networks grants you a license to use the Software only in the country where you acquired the Software You obtain no rights other than those granted to you under this License Agreement You are responsible for the selection of the Software and for the installation of use of and results obtained from the Software 1 Licensed Use of Software Nortel Networks grants Customer a nonexclusive license to use a copy of the Software on only one machine at any one time or to the extent of the activation or authorized usage level whichever is applicable To the extent Software is furnished for use with designated hardware or Customer furnished equipment CFE Customer is granted a nonexclusive license to use Software only on such hardware or CFE as applicable Software contains trade secrets and Customer agrees to treat Software as confidential information using the same care and discretion Customer uses with its own similar information that it does not wish to disclose publish or disseminate Customer will ensure that anyone who uses the Software does so only in compliance with the terms of this Agreement Customer shall not a use copy modify transfer or distribute the Software except as expressly authorized b reverse assemble reverse compile reverse engineer or otherwise translate the Software c create derivative works or modifications unless expres
89. ee ee 122 Adding a telephony route mawa hee ana ana rien 124 Listing a telephony route kA AG NAA NG TALAK a a aa Res 128 Adding a roule GT paaa pa BKA eo Dae KG RATS HERES RH HPAES E 128 agi Dn ae NN CA a ae Ota en en re 130 Using the translation verification tool 0 0 0 0 eee 131 Setting up an interworking profile with the Communications Server 2000 CS2000 133 Chapter 11 IAS nase E asia AE APA 135 UCOUCICN To YAN NE a A RD RANA GAN Pee RR er ares 185 NN10043 113 Standard Nortel Networks Confidential Contents ix HOON a GANAN 63 hasan da AGRE SORTASE a Daa TORE S 136 LEINE bi ciccdkee a nade a a a EER 187 Adding a gateway route sso aaa mGA APA BAGA sated ista EEEIEE era EEREN 138 Listing a gateway DA entered 140 Adding a gateway Munk group san Ba KIRARA a 141 Listing a gateway trunk graup 26 62 55 ARE ne ee AELAIG 142 Appendix A Provisioning Sequence 22 cece eee eee eee eee 145 la bA AA 145 Appendix B Understanding Telephony Routing and Translations 149 Telephony routing Concepts ax 0040 RR sein ced iu ddiv nea we sed KELAN 149 sy AAO 149 a a AA AA 150 SIP Application Module routing stages cece eee 151 Telephony routing terminology u Haar cane eG eked dake a Reape aa 152 Route NSIS AAP cae e ihe en me Raum a Retake AA 152 Example of telephony route redirection between domains 153 Example of telephony route redirection between subdomains
90. ee eee 85 Figure 51 Create new package window 000 e eects 86 Figure 52 List of packages domain window anaana ee eee eee 88 Figure 53 Assign package to domains window eee eee ee eee 89 Figure 54 Add NOW USE co och bee eae boa RO OEE EEDA EDEL re ES 92 Figure 55 Add new User plendat cacccicneevaveeueen skeet A a aaa a 96 Figure 56 Blended User added successfully confirmation 97 Figure 57 Service package customization for a blended user 98 Figure 58 User details window i2004 c cee eee 99 Figure 59 Conference user add route 2 1 a 102 Figure 60 Conference user route added 0c eee eee 103 Figure 61 Customize service package link cece eee ee eee 105 Figure b2 List Users WINDOW a ee Di 106 Figure 63 Listusers search resulis cccsancenccdeeageuweneeancen ar ana 106 Figure 64 User details window Xa a maa a anna 107 NN10043 113 Standard Nortel Networks Confidential Figures Xiii Figure 6S Listaliases window sau 2a dur ai 108 Figure 66 List aliases search results 0 0 60 nun nunn en 109 Figure 67 Blended Aliases search results window 000 e eee eee 110 Figure 68 Adding adevic AA 112 Figure 69 Add device IPCM device created 2222222 115 Figure 70 Device Users assigning users an 116 Figure 71 List Devices WiNdOW La a cod i AGA eee eee aed hee ore KAG H7 Figure 72 L
91. elds Click LOG IN NOW to log in Upon a successful login the SIP Provisioning Client Welcome window appears Figure 2 SIP Provisioning Client welcome window RO NORTEL NORTEL NETWORKS NETWORKS WELCOME TO PROVISIONING Provisioning Welcome gt E Admins SYSTEM ADMIN HELP E Domains NEL aag gt C Gateways amp welome to the SIP Providoning Client OO PCM Clusters Service providers use this tool to complete administrative tasks such as prowisioining 0C Voice Mail administrators domains IP Client Managers and so forth For detailed help on using the SIP Services Provisioning Client click the Help button in the banner above gt E System oa AA AA ee G Change Password G Logout If the SIP Provisioning Client GUI is inactive for a period of time your session will expire The following message appears NN10043 113 Standard Nortel Networks Confidential Chapter1 Getting Started 5 Figure3 Session inactivity message Due to security reasons your session has expired Click here to login again To restart the SIP Provisioning Client click on the link to login again Contact your service provider to request a change to the session expiration time limit Using the online help There are several ways that you can access SIP Provisioning Client help e online help from the SIP Provisioning Client screen click the Help button to view a task based help system The online help provides
92. elnetworks com help contact erc index html URL NN10043 113 Standard Nortel Networks Confidential Chapter 1 Getting Started Topics in this section e SIP Provisioning Client overview on page 1 e SIP Provisioning Client features on page 2 e System requirements on page 2 e Using the online help on page 5 e Setting up time zones on page 5 e Changing the admin password on page 9 e Exiting the SIP Provisioning Client on page 9 SIP Provisioning Client overview The SIP Provisioning Client is a web based GUI that you use to perform the following administrative and provisioning tasks e define administration roles and privileges e manage list add modify or delete users and devices e define multiple service packages e assign services to service packages assign service packages to domains e assign translation information specific to a domain or subdomain e provision voice mail servers e provision 911 emergency notification SIP Provisioning Client User Guide Standard Nortel Networks Confidential 2 Chapter1 Getting Started SIP Provisioning Client features The SIP Provisioning Client gives service providers the capability to create and set security access and permissions for the following components and roles of the user framework administration domains and subdomains users devices telephony routes gateways IPCM clusters voice mail s
93. em before being stored in the database The data entered in the SIP Provisioning Client should match the data entered of the gateway itself done in the System Management Console For the PRI Gateway the following items need to match SIP Provisioning Client User Guide Standard Nortel Networks Confidential 136 Chapter 11 Gateways e IP address of the gateway e trunk group on the gateway e domain assigned to the trunk group Adding a gateway The Add Gateway menu option allows an administrator to provision a new gateway To add a new gateway 1 Click the Gateways 5 Add Gateway menu option The Create new gateway window appears Figure 84 Figure 84 Create new gateway window angang NORTEL NORTEL NETWORKS NETWORKS WELCOME TO PROVISIONING Provisioning 65 Admins Create new gateway E Domains Disranna Gateway Host 0060381695 D add Domain Gateway Type PRI eo companywidgets com od nortelnetworks com S pstn Save Clear eo Gateways DB Add Gatewa G List jae B Add Route a List Routes G Add TrunkGroup G List TrunkGroups 2 Enter the IP address or MADDR of the gateway in the text box required For example nortelnetworks com maddr lt IP_address gt NN10043 113 Standard Nortel Networks Confidential Chapter 11 Gateways 137 Enter a description the gateway in the Gateway Type text box 4 Click Save To clear the text fields click Clear The Gateways windo
94. ent sites This domain requires the Always Use Media Portal to be set to True to negotiate between the firewalls to set up SIP sessions Presence Subscriptions Accepted Maximum Number of Integer N A 0 Maximum number of inbound subscriptions to any given user in this domain The SIP Personal Agent the SIP Multimedia PC Client and the SIP Multimedia Web Client will use this limit when allowing a particular username to be added to a subscriber s list of buddies 6 Click Add you must close and reopen the domains folder to refresh the list of Tip In order to see the new root domain added to the list of domains domains Adding a subdomain To add a subdomain 1 Click the Domains menu option 2 Under the root domain where you want to add a subdomain click the Sub Domains gt Add Sub Domain menu option The Create new subdomain window appears with a list of parameters inherited from the parent domain Figure 14 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 32 Chapter 3 Domain Management Figure 14 Create new subdomain window Create new Sub Domain Parent abc com Name rich abc com Domain Class of Service local dial plan Parameters Always Use Media Portal false Location PhysicalLocation Default Proxy Host EnterDefaultProxyHost Allow All Codecs TRUE FALSE WD Phone Timer ha Contrast Contraste gt Idle Display Ente
95. er in many cases the IPCM would have already been deployed using the System Management Console and will appear in the list Figure 24 List IPCM Clusters window IPCM Clusters IPCM Cluster AvailCapacity paul 1000 0 Details Delete Test IPCM 15000 Dat Delete ILABIPCM 1000 1000 DAdis 5000 Test Delete 1000 900 Details Delete 2 Click the Details link for the IPCM you want to assign to a domain The Modify IPCM window appears Figure 25 NN10043 113 Standard Nortel Networks Confidential Chapter4 IPCMs 45 Figure 25 Modify IPCM window MODIFY IPCM IPCM Name TestIPCM Prov Capacity 5000 Avail Capacity 5000 Save Domains Assigned to this IPCM Domain Activation Key Assigned Capacity Current Capacity Modify Delete Assign New Domain R Aral Domain abe com x 0 Save 3 If necessary modify the IPCM Name or Prov Capacity parameters and click Save the Assigned Capacity of domains to which this IPCM is assigned and Tip The Avail Capacity field is a read only field calculated by adding subtracting that value from the Prov Capacity of the IPCM 4 Select a domain from the list of available domains in the Assign New Domain area of the window Enter information in the following fields for the domain you are assigning to the IPCM Field Description Assigned Capacity The number of i2004 Internet Telephone
96. er the COS in the Current Choices Available window The COS for 911 emergency notification should be the highest in the reorder list This indicates that the COS has a lower number which means a higher COS value or service and ensures that everyone will receive 911 emergency notification support Adding a gateway gateway route and trunk group To create a PSAP gateway gateway route and trunk group per domain or subdomain 1 Click the Gateways 5 Add Gateway menu option to create a logical link to the PRI gateway 2 Enter the IP address or MADDR short address of the gateway Figure 132 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 186 Appendix C 911 Emergency Notification Figure 132 Adding a new gateway Create new gateway Gateway Host fabc com maddr 192 12 Gateway Type pri 2 Save Clear 3 Click Save The new gateway appears in the list of gateways Figure 133 Figure 133 List of gateways Gateways Gaan T Fich abe com maddr 47 102 128 182 pri Delete abc com maddr 192 12 10 12 PRI Delete 47 102 128 75 pri Delete 4 Click the Gateways gt Add Route menu option to provision a gateway route for the parent domain for example Route for abc com Figure 134 The route created here will route 911 calls to this gateway Figure 134 Creating a new gateway route Create new gateway route Route Name Route for abc com Domain abc x
97. ers for a domain Ban users Domains domainxx com Banned Users Ban User SIP Provisioning Client User Guide Standard Nortel Networks Confidential 148 Provisioning Sequence NN10043 113 Standard Nortel Networks Confidential 149 Appendix B Understanding Telephony Routing and Translations This section provides a basic understanding of how to provision telephony style translations interworking with traditional circuit switched network routing Topics in this section e Telephony routing concepts on page 149 e Telephony routing terminology on page 152 e Sample dial plan for telephony routes on page 155 e Telephony route provisioning scenario and examples on page 158 Telephony routing concepts The basic function of any communication equipment is routing and SIP based systems add additional requirements to routing when compared to traditional circuit switched network based routing Routing in the VoIP networks adds the complexity of integrating with the traditional circuit switched networks and domain based VoIP SIP networks Subdomains The concept of subdomains allows the domain administrator to group users into a smaller routing groups For example Nortel Networks can have a single system supporting a Richardson domain and an Ottawa domain Users within Nortel Networks are assigned to subdomains but can be reached by just using the top domain The concept o
98. ervers services system gt Note The provisioning capabilities visible to an administrator in the SIP Provisioning Client menu depend on the level of authority rights assigned to their account System requirements The following section describes the minimum and recommended hardware and software requirements for the SIP Provisioning Client Minimum hardware and software requirements 200MHz Pentium class or equivalent processor No additional free RAM is required The minimum memory requirements of your browser must be met See your browser documentation for more information No additional harddrive space is required Local caching of web pages is performed by your web browser See your browser documentation for information on the minimum disk space requirements Mouse optional 640x480 8bpp 256 colors VGA graphics card NN10043 113 Standard Nortel Networks Confidential Chapter1 Getting Started 3 e Microsoft Windows 98 Second Edition SE Microsoft Windows Millennium Edition Me Microsoft Windows 2000 Microsoft XP or Microsoft Windows NT 4 0 with Service Pack 5 SP5 e 28 8Kbps modem e Netscape Communicator 4 77 or Internet Explorer 5 0 e Cookies and javascript enabled Recommended hardware and software requirements e 300MHZ or higher Pentium class e No additional free RAM is required The minimum memory requirements of your browser must be met See your browser documenta
99. es G Assign Package List Services C Assign Services o m Telephony Routes Step 2 Create the COS To create the COS 1 Click the Domains gt abc com gt Telephony Routes gt Routing COS menu option SIP Provisioning Client User Guide Standard Nortel Networks Confidential 162 Appendix B Understanding Telephony Routing and Translations 2 Add three COS to the parent domain abc com and re order the COS as shown in the following figure Figure 101 The highest COS is company_dial_plan Tip The COS list is only created in the parent domain Figure 101 Creating COS Add or Modify Class of Service Information Name flobby dial plan Description 5 digit dial plan Save Reorder or Delete Class of Service Current Choices Available company dial plan company dial plan COS local dial planjlocal dial pl lobby dial 3 Click Save Step 3 Create the subscribers and assign the COS To create the subscribers and assign the COS to the subscribers 1 Create a service package and assign the service package to the parent and subdomains An example service package assignment is shown in the following figure Figure 102 NN10043 113 Standard Nortel Networks Confidential Appendix B Understanding Telephony Routing and Translations 163 Figure 102 Assigning service packages to subdomains Assign package to domains Choose Package all services 7 IT Make package the default
100. es gt Define Service Parameters menu option The list of available services window appears Figure 44 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 72 Chapter 6 Defining and Assigning Services Figure 44 List of available services window NORTEL NETWORKS K k HOME OProvisioning SE Admins Domains eo Gateways EI PCM Clusters SE Voice Mail TI Services D Define Service Parameters Assign Services m System B Change Password G Logout og NORTEL ified Network NETWORKS K i WELCOME TO PROVISIONING List of available services Service s Enable Voicemail Enable Audio Conference Maximum Number of Ports Enable Presence Maximum Number of Subscriptions Generated Maximum size of client buddy list Enable Video Simultaneous Network Call Restriction Maximum Number of Ringlist entries Enable Advanced Screening Enable QoS QoS DiffServ Code for Signalling QoS DiffServ Code for Audio QoS DiffServ Code for Video QoS 802 1p Service Priority Blended User yrs 4 id Edit Edit Edit Edit Edit Edit Edit Edit 2 From the list of available services window select a value for a service parameter from the drop down list The following table Table 13 lists the service parameters and options NN10043 113 Standard Nortel Networks Confidential Chapter 6 Defining and Assigning Services 73 Table 13 Services parameters and options
101. every 10 days If the user changes a password the change would not be noted for up to 10 days if only registration on authentication is being used Also in the unlikely event that the registration is somehow lost a reasonable length registration expiration would allow the IPCM to re register the user 3 Click Save Adding a conference server user and route To enable conferencing capability a conference user and route must be provisioned using the SIP Provisioning Client or the SIP Personal Agent Use this client To set up SIP Provisioning Client a conference user and if there is only one conference server a route to the conference server Routes added through the SIP Provisioning Client are always attempted simultaneously SIP Personal Agent sequential routes and rules for multiple conference servers that include each conference server listed in a separate ringlist Adding a conference server user and route using the SIP Provisioning Client To add a single conference server user and route using the SIP Provisioning Client SIP Provisioning Client User Guide Standard Nortel Networks Confidential 102 Chapter 8 User Management A O N Click the Domains menu option Click the domain where you want to add a conference server user Click the Add User menu option In the Add User form enter the text conference for the User Name In the password field enter any pass
102. f SIP subdomains is similar to the email domains used within an enterprise SIP Provisioning Client User Guide Standard Nortel Networks Confidential 150 Appendix B Understanding Telephony Routing and Translations The following figure shows an example of the subdomain concept Figure 94 Figure 94 Example domain tree Domain local rich nortel com public rich nortel com Tip Subscribers do not have to be aware of subdomains Subdomains are used only to group subscribers for partitioning telephony translations Class of Service Class of Service COS screens and restricts users from accessing certain telephony routes within a domain and subdomain The following restrictions are imposed on the use of COS NN10043 113 Standard Nortel Networks Confidential Appendix B Understanding Telephony Routing and Translations 151 e A single COS value can be assigned to a list of routes domain subdomain or a subscriber e A domain subdomain or subscriber has access to the routes if the COS value equal or higher is assigned to a list of routes e The domain based COS value is used to determine the telephony routes for incoming sessions from gateways or other SIP networks In this scenario the domain will not host the originator of the call so the domain s routing behavior is applied e If the From header and Request URI do not have the same domain then the domain specified in the Request URI is u
103. f a root domain is nortelnetworks com Subdomain A subdomain is a category of domains Subdomains allow you to divide subscribers under a domain into smaller groups The groups can be used to control routing and access to services by members of the group Under each subdomain you can add subdomains service packages users devices and telephony routes There are no limits to the levels of nesting of subdomains Each subdomain inherits the parameter values from the root domain A typical application of subdomains is based on geographical divisions For example using Nortel Networks you could have nortelnetworks com as the root domain with subdomains of Richardson and Ottawa Under each of these subdomains there could be further subdomains as shown in the following illustration Figure 12 NN10043 113 Standard Nortel Networks Confidential Chapter 3 Domain Management 25 Figure 12 Domains and subdomains Domain local rich nortel com Foreign domain A foreign domain is a domain that is not served by any SIP Application Modules in your system When adding a domain you must determine whether or not the domain is a foreign domain or not A foreign domain uses foreign routes while a local domain uses SIP routing or telephony routes A domain that is not local is considered foreign Usually a foreign domain is resolved through DNS and would not need to be provisioned However since some deployment scena
104. for the emergency notification route on page 193 Creating a COS for the 911 notification As a first step create a new COS for the 911 notification and assign it to the parent domain To create the COS 1 Click the Domains menu option Click the subdomain for which you want to set up the COS for example rich abc com Click the Telephony Routes 5 Routing COS menu option Enter a name and a description for the COS Click Save The COS appears in the Current Choices Available window Figure 131 NN10043 113 Standard Nortel Networks Confidential Appendix C 911 Emergency Notification 185 Figure 131 Creating a COS for the 911 notification NORTEL INTEL axe ER WELCOME TO PROVISIONING C Domains List Foreign Domains Add Domain 9 abe com Add or Modify Class of Service Information Set Profile SCI Termination Authenticatic Name 911_dialplan o Sub Domains Users Description 1 emergency dialplan S E Devices Save E Banned Users SE Status Reasons O Service Package eo Telephony Routes DI Routing cos Class of Service Information for abc com Reorder or Delete Class of Service Current Choices Available D Add Te ony Route al plan alpen GOs company dial plan company dial plan A PE EEE ERUS local dial plan local dial plan COS Add RouteList 911_dialplan 911 emergency dial plan D List RouteLists DB Translation Tool eg nortelnetworks eo pstn 5 Click UP or DOWN to reord
105. g To delete an IPCM cluster 1 Click the IPCM Clusters gt List IPCM Clusters menu option NN10043 113 Standard Nortel Networks Confidential Chapter4 IPCMs 47 2 Click the Delete link for the IPCM cluster you want to delete 3 Click OK in the confirmation dialog box to delete the IPCM cluster or Cancel to cancel the delete operation Figure 27 Figure 27 IPCM Delete confirmation dialog box CT aaa Na 2 Are you sure you wish to continue as this would delete all the data associated with this IPCM like Devices DomainMapping etc Listing physical IPCMs The List Physical IPCMs menu option allows you to view the physical IP Address of the server on which the IPCM resides To list the physical IP address of the IPCM 1 Click the IPCM Clusters gt List Physical IPCMs menu option The Physical IPCMs window appears Figure 28 listing the following fields Field Description IPCM Cluster The name that identifies the virtual IPCM cluster Physical IPCM The physical IP Address of the server on which the IPCM resides Delete Physical IPCM Allows you to delete the mapping of the physical IPCM to the IPCM Cluster SIP Provisioning Client User Guide Standard Nortel Networks Confidential 48 Chapter4 IPCMs Figure 28 Listing physical IPCMs NORTEL N RTEL NETWORKS NETWORKS HOME WELCOME TO PROVIS Provisioning Physical IPCMs gt E Admins Domains
106. gateway route Create New Telephony Route Name psinroute 0 Description Gateway to abccom 27 From Digits aa o To Digits 9 Min Number of Digits Max Number of Digits M Route Type Gateway gt Remove aa 27 Prefix Ea Recursive No Route List 2 Click Save 3 Click the Change Parameters link on the route listing window Figure 118 NN10043 113 Standard Nortel Networks Confidential Appendix B Understanding Telephony Routing and Translations 173 Figure 118 Gateway change parameters Telephony Route Listing for xyz abc com seme fee bt com Ba Pma Prat Pasma TO route tobele e g e Tsip 972 No Delete SIP Route abc com Subscriber Not Found STOP Change Parameters route_to_xyz le 6 ls ls sip 972 No Delete SIP Route abc com Subscriber Not Found STOP Change Parameters pstn_route jo jo E 11 Gateway 1 Delete Change Parameters 4 Provision the gateway route and options as shown in the following figure Figure 119 By selecting the PUBLIC option the public charge ID assigned to a subscriber in abc com is sent as the calling number to the PSTN Figure 119 Gateway route options Parameters OverRide Charge ID NG Gateway Route Route for abc com gt Gateway RouteType Option OverRide Charge Value Clear 5 Click the List Telephony Routes menu option to view the list of telephony routes Notice that the
107. he SIP Provisioning Client is preloaded with a number of default times zones You may wish to modify or delete a time zone to prevent the time zone from showing up in the drop down list that is available when creating or modifying a user To modify or delete a time zone 1 Click the Services menu option Click the Timezones form The Timezone details window appears Select the time zone that you wish to delete Click the Delete link next to any time zone that you do not need In the confirmation dialog box Click Ok to permanently delete the time zone or Cancel to abort the action NN10043 113 Standard Nortel Networks Confidential Chapter1 Getting Started 9 Tip You cannot modify or delete a time zone that is currently in use Changing the admin password To change the admin password Click the System menu option Click the icon for the Change Password form The Change Admin Password window appears Enter your new password Confirm your new password Enter your current password oa Ff WwW Click Save Your new password is activated upon your next login Exiting the SIP Provisioning Client To close the SIP Provisioning Client window and exit the SIP Provisioning Client click the Logout menu option SIP Provisioning Client User Guide Standard Nortel Networks Confidential 10 Chapter1 Getting Started NN10043 113 Standard Nortel Networks Confidential 11 Chapter 2 A
108. he administrator to configure the SIP Application Module so that it can communicate with a voice mail server using a PRI or CAS gateway NN10043 113 Standard Nortel Networks Confidential Chapter 5 Voice Mail Servers 55 The SIP Application Module is given information on what to query to find the correct gateway to send SIP calls to the voice mail server when calls are routed to voice mail An SMDI TELNET session is configured to allow the SIP Application Module to send call setup information using a SMDI Call Detail Message to receive SMDI MWI messages Adding a Trunk based voice mail server To add a Trunk based voice mail server 1 Click the Voice Mail gt Add Voice Mail Server menu option The Create new voice mail server window appears Figure 34 Figure 34 Create new voice mail server window Trunk based step 1 NORTEL N RTEL NETWORKS NETWORKS WELCOME TO PROVISIONING Provisioning F OF Admins Create new voice mail server Domains om Gateways SEI IPCM Clusters 9 Voice Mail Choose Voice Mail Type D Add Voice Mail Server D Lisice Mail Servers gt E Services VoiceMail Server Type Trunk Based Serverid eH System D Change Password Next gt gt gt D Logout Step 1 2 Choose Trunk Based Server from the drop down and click Next The second page of the Create new voice mail server appears Figure 35 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 56
109. hone will display Future drop down in the releases will include more supported list current languages release Location String 0 50 N A Text describing location of device A specific characters format of this string is scheduled for a future release Idle Display String Up to 30 N A Idle telephone display heading characters NN10043 113 Standard Nortel Networks Confidential Chapter 3 Domain Management 29 Table 4 Create new domain parameters Parameter Type Range Default Description WD Phone Timer Integer 13 10000 150 Length of time the i2004 Internet Telephone waits before determining that is has lost connection to the IPCM Should be greater than WD Timer by X amount Where X is difference between MAX expected network latency and MIN expected network WD Timer Integer 30 10000 15 How often in seconds the IPCM will send a reset watchdog timer message to a connected 12004 device When the 12004 receives this watch dog message it knows that it is still connected to the IPCM Time FMT Select from 0 1 2 0 The time format of the proxy used as default drop down for the i2004 Internet telephone 0 5 12 hour list clock e 12 hour e French 24 hour Date FMT Numeric 2 3 2 2 numeric standard 09 16 3 numeric Standard inverse 16 09 MM DD or Numeric Inverse DD MM PSEIZ Timer Integer N A 15 Time out for first dialed digit PDIL Timer I
110. ice mail server 50 adding 51 SIP Personal Agent routing a 911 emergency notification 192 setting up routing rules 183 setting up rules for emergency notifications 193 SIP Provisioning Client xix exiting 9 features 2 launching 3 overview 1 Status Reason parameter 93 subdomain 77 adding users 92 assigning service package 89 listing users 105 support Nortel Networks xxii System administrator provisioning role 16 System requirements minimum hardware and software 2 recommended hardware and software 3 T technical publications xxii technical support xxii Telephony 149 158 telephony route adding anew route 124 adding a route list 128 associating COS and the route 158 call routing options allow 130 definition 121 dial plan description 157 example dial plan assignments 157 examples 158 gateway route 127 listing 126 NN10043 113 Standard Nortel Networks Confidential Index 199 listing aroute list 130 modifying 128 private route 127 redirection between subdomains 153 sample dial plan 154 155 SIP route 127 Telephony routing concepts 149 telephony routing concepts 149 Class of Service COS 150 subdomains 149 telephony routing terminology 152 route lists 152 telephony routing terms routes 154 telephony redirect example 153 Time FMT parameter 29 Time Zone parameter 30 94 time zones 35 7 8 To Digits parameter telephony route 125 translation verification tool 131 Trunk based v
111. ice mail server that uses a Primary Rate Interface PRI or Channel Associated Signalling CAS gateway The SIP Application Module uses SMDI to send call setup information using a Call Detail Message to get Message Waiting Indication MWI information from the voice mail server Provisioning a SIP based voice mail server Provisioning a SIP based voice mail server allows the administrator to configure the SIP Application Module to communicate with a voice mail server using the SIP protocol The SIP Application Module is given information on what to query to find the location of the voice mail server The SIP Application Module will use this information to send SIP calls to the voice mail server when calls are routed to voice mail NN10043 113 Standard Nortel Networks Confidential Chapter 5 Voice Mail Servers 51 Adding a SIP based voice mail server To add a SIP based voice mail server 1 Click the Voice Mail 5 Add Voice Mail Server menu option The Create new voice mail server window appears Figure 30 Figure 30 Create new voice mail server window SIP step WER NEIRTEL NORTEL NG NETWORKS NETWORKS WELCOME TO PROVISIONING COProvisioning oE Admins Create new voice mail server Domains gt m Gateways DI IPCM Clusters Step 1 EI Voice Mail D Add Voice Mail Server Choose Voice Mall Type Lisl Mes Mail Servers E Services eg System Change Password VoiceMail Server Type
112. ight for Use this Provisioning menu option To perform these tasks Telephony Route Digit Manipulation CJ Telephony Routes D Routing cos G Add Telephony Route D List Telephony Routes D Add RouteList G List RouteLists D Translation Tool Add list modify or delete telephony routes Admin CJ Admins b List Admins D Add admin G List Roles D Add Roles Add list modify or delete administrators and roles Gateway Management oO Gateways G Add Gateway b List Gateways G Add Route List Routes R Add TrunkGroup G List TrunkGroups Add list modify remove reorder new or existing gateways routes and trunk groups When you deploy and provision a gateway through the management console you must provision the gateway with the similar trunk groups and routes through the SIP Provisioning Client to ensure that the information is saved into the database that the SIP Application Module uses SIP Provisioning Client User Guide Standard Nortel Networks Confidential 14 Chapter2 Administration Overview Table 1 SIP Provisioning tasks overview If you have the right for Use this Provisioning menu option To perform these tasks Voice Mail Management l Voice Mail D Add Voice Mail Server DB List Voice Mail Servers Add list modify or remove new or existing voice mail servers If voice mail is enabled in a service package a customer can select
113. imum Number of Ringlist entries Enable Advanced Screening Enable QoS Qo5 DiffServ Code for Signalling 008 DiffServ Code for Audio QoS DiffServ Code for Video 003 802 lp Service Priority Blended User Preferred Audio Device 41000 nortelnetworks Save Cancel 10 Click Save A message displays that the user was added successfully NN10043 113 Standard Nortel Networks Confidential Chapter 8 User Management 99 Adding i2004 Internet Telephone capability for a user The IP Client Manager requires the i2004 properties of a user to enable that user to log into receive calls on or make calls from an i2004 Internet Telephone To add 12004 Internet Telephone capability 1 After successfully adding a new user click the i2004 properties link at the top of the User details window The 12004 User details window appears Figure 58 Figure 58 User details window i2004 Main 2004 properties Routes Customize service package User details Display Name Heloworld SS Registration Length BB Registration Unit Seconds IPCM TestIPCM Save Delete 2 Enter i2004 Internet Telephone properties in the parameter fields as described in the following table SIP Provisioning Client User Guide Standard Nortel Networks Confidential 100 Chapter 8 User Management Table 16 i2004 properties Parameter Type Range Default Description Display Name String 30 Up to 30
114. ion for this telephony route From Digits String 32 N A N A If you take out the most significant digits MSD from the number to be translated its value should be equal to or greater than this field s value The number of MSDs to be compared is the number of digits you have entered in this field To Digits String 32 N A N A If you take out the MSDs from the number to be translated its value should be equal to or less than this field s value The number of MSDs to be compared is the number of digits you have filled in this field Min Number of Digits Integer N A N A The number to be translated should have digits equal to or more than the Min Number of Digits parameter value Max Number of Digits Integer N A N A The number to be translated should have digits equal to or less than the Max Number of Digits parameter value Route Type Integer Select one of the following route types Private for example a private dial plan not going out to a gateway SIP does not have to go through a gateway but can go to a different application module or domain Gateway Remove Integer N A This is the number of MSDs which will be removed while performing digit manipulation translation Prefix String 24 N A N A This is the number that would be prefixed to the number coming in for translation Recursive Boolean True
115. ions is defined by the following formula maximum number of subscriptions generated maximum of clients maximum number of allowed buddies Service Option Parameter Description Client enforced Server enforced Enable disable None Retrieve voice mail or for others to Yes Optional Voicemail leave a voice mail message Voice Enabled through mail is retrieved from a network the SIP server The user is aware of Application deposited voice mail since their Module client s MWI is enabled Enable disable Maximum Initiate an audio conference call Yes Optional Audio number of utilizing a SIP audio server The Enabled through Conference ports number of users in the conference the SIP call is limited by the maximum Application number of ports assigned Values Module beyond 32 is not allowed Enable disable Maximum Specifies the number of people ina Yes Mandatory No Presence size of client list of buddies This is the number of list of people that a user is subscribing to in buddies order to view their presence Although a user can be logged into numerous devices the list of buddies is a shared resource For example if the max list of buddies size is set to 10 there can be 10 buddies on each of the client devices the same 10 buddies not 10 per device The client has the option of sending any of the buddies Maximum Allows a user to be logged into No Yes number of multiple devices i2004 Internet Mandator
116. is section Topics in this section e What is an IPCM on page 41 e Adding an IPCM cluster on page 42 e Assigning and modifying IPCMs to a domain on page 44 e Deleting an IPCM cluster on page 46 e Listing physical IPCMs on page 47 What is an IPCM The IP Client Manager IPCM is a network application capable of managing many internal 12004 Internet Telephones while maintaining the call state and phone settings The IPCM also implements features for example stock queries and personal directory on the i2004 Internet Telephones An IPCM Cluster may span multiple domains and or contain multiple domains Note Users and devices are linked to IPCM Clusters and not to individual IPCMs An IPCM Cluster may contain a single IPCM or a pair of IPCMs The IPCM cluster contains a primary and standby IPCM for each 12004 Internet Telephone Clustering of IPCMs ensures that each IPCM retrieves the same user and device data from the database and that each receives notification of database modifications SIP Provisioning Client User Guide Standard Nortel Networks Confidential 42 Chapter4 IPCMs In order for the IPCM to manage i2004 Internet Telephones information pertaining to the IPCM in general the i2004 telephones and users that will use 12004s must be provisioned For more information see the SIP IP Client Manager Basics documentation 12004 Internet Telephone information can be prov
117. is subject to restrictions as set forth in subparagraph c 1 Gi of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 Notwithstanding any other license agreement that may pertain to or accompany the delivery of this computer software the rights of the United States Government regarding its use reproduction and disclosure are as set forth in the Commercial Computer Software Restricted Rights clause at FAR 52 227 19 Statement of conditions In the interest of improving internal design operational function and or reliability Nortel Networks Inc reserves the right to make changes to the products described in this document without notice Nortel Networks Inc does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein Portions of the code in this software product may be Copyright O 1988 Regents of the University of California All rights reserved Redistribution and use in source and binary forms of such portions are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation advertising materials and other materials related to such distribution and use acknowledge that such portions of the software were developed by the University of California Berkeley The name of the University may not be used to endorse or promote products derived from such portions of the software w
118. isioned in the following ways e Provision each individual i2004 using the SIP Provisioning Client e Set up default device properties for a domain assign an activation key to the domain and then use the IPCM to auto provision each i2004 device whenever a user enters the desired activation key See the SIP IP Client Manager Basics documentation and the i2004 Internet Telephone User Guide for more information Note Normally the IPCM is deployed prior to provisioning the IPCM If this is the case it is still necessary to assign domains to the IPCM cluster and to assign a provisioned capacity for the IPCM cluster and domain If the IPCM has been deployed see Assigning and modifying IPCMs to a domain If the IPCM has not been deployed and it is desired to pre provision the IPCM see Adding an IPCM cluster Adding an IPCM cluster Adding an IPCM cluster creates a virtual IPCM to which users i2004 devices and domains may be assigned It does not actually create a physical IPCM nor does it deploy IPCM software onto a server The association of the physical IPCM to this IPCM cluster is performed when the physical IPCM is deployed and configured To add an IPCM cluster 1 Click the IPCM Cluster gt Add IPCM Cluster menu option The Create new IPCM window displays The following figure Figure 23 shows an example of creating an IPCM named LAB IPCM The maximum provisioned capacity is 1000 i2004 Internet Telephones Note
119. ist devices search results naaa 118 Figure 73 Modifying a device in a domain window eee eee 118 Figure 74 Devices in Domain window search results 119 Figure 75 Class of Service information for domain window 123 Figure 76 Create New Telephony Route window 00000eea eee 124 Figure 77 Telephony Route Listing window cee eee eee ee 126 Figure 78 Telephony route listing window 22 2 22m essen eee 128 Figure 79 Create a New Route List window 0 0000 e cece eee 129 Figure 80 List route lists window cece eee 131 Figure 81 Translation Verification Tool window eee eee eee 132 Figure 82 Translation tool results window cee eee eee ee 133 Figure 83 Set Profile for Domain window 22222 cee eee eee 133 Figure 84 Create new gateway window 2 cee eee eee 136 Figure 65 Gateways WINdOW eek 187 Figure 86 Gateways window List Gateways cece eee eee 138 Figure 87 Create new gateway route window a 139 Figure 88 Gateway routes window 2 seen nn 139 Figure 89 Gateway routes window List Routes 20000 ea eee 140 Figure 90 Reorder trunk groups window 0 cece eee eens 141 Figure 91 Create new trunkgroup window cee eee eee eee 142 Figure 92 Tr nkGroups WINdOW rare KA eee ede eee oe eed 142 Figure 93 TrunkGroups window List TrunkGroup
120. ithout specific prior written permission SUCH PORTIONS OF THE SOFTWARE ARE PROVIDED AS IS AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE In addition the program and information contained herein are licensed only pursuant to a license agreement that contains restrictions on use and disclosure that may incorporate by reference certain limitations and notices imposed by third parties NN10043 113 Standard Nortel Networks Confidential Nortel Networks Inc software license agreement This Software License Agreement License Agreement is between you the end user Customer and Nortel Networks Corporation and its subsidiaries and affiliates Nortel Networks PLEASE READ THE FOLLOWING CAREFULLY YOU MUST ACCEPT THESE LICENSE TERMS IN ORDER TO DOWNLOAD AND OR USE THE SOFTWARE USE OF THE SOFTWARE CONSTITUTES YOUR ACCEPTANCE OF THIS LICENSE AGREEMENT If you do not accept these terms and conditions return the Software unused and in the original shipping container within 30 days of purchase to obtain a credit for the full purchase price Software is owned or licensed by Nortel Networks its parent or one of its subsidiaries or affiliates and is copyrighted and licensed not sold Software consists of machine readable instructions its components data audio visual content such as images text r
121. k the Domains gt List Foreign Domains menu option Click the Delete link for the foreign domain you want to delete Click OK in the confirmation dialog box to delete the foreign domain or Cancel to cancel the delete operation Banning a user You can ban an individual user or a group of users in a domain or from viewing the presence information online status of a user or group of users in a domain The banning takes effect for all subdomains under the domain Setting up ban list To ban a user or a group of users 1 Click the Domains menu option 2 Under the domain where you want to ban a user or users click the Banned Users 5 Ban User menu option The Add a party to Domain Ban List window appears Figure 18 NN10043 113 Standard Nortel Networks Confidential Chapter 3 Domain Management 37 Figure 18 Add a party to Domain Ban List window NORTEL NORTEL NETWORKS NETWORKS WELCOME TO PROVISIONING eo nortelnetworks com D set Profile Add Party to Domain Ban List SE Sub Domains gt Users Jebymes nartelnetwarks com SE Devices Description 9 C Banned Users Add Ban User a List Banned Usi Status Reasons SE Service Package eg Telephony Route _ Enter the party to ban in the text boxes provided To ban an individual user use the following format lt username gt lt domain_name com gt To ban a group of users in a domain use the following wildcard format lt gt lt domain_n
122. k the Domains menu option 2 Under the domain or subdomain for which you wish to add a route list click the Telephony Routes 5 Add RouteList menu option The Create a new route list window appears Figure 79 Figure 79 Create a New Route List window NORTEL NORTEL Pi NETWORKS NETWORKS WELCOME TO PROVISIONING SC Sub Domai gt c a a Create a New Route List Devices C Banned Users Name o SE Status Reasons Description o O Service Package Incoming Foreign Domain Call Routing ALLOW z Ze Br lephony Rotes Incoming Local Domain Call Routing ALLOW Routing COS D aaa Telephony Failte Class of Service local dial plan z D List Telephony Routes 911 private route 311 311 5 digit planj 5 5 D add BouteList Telephony Route s route to xy2 6 6 D List RuateLists pstn_route 9 9 DB Translation Tool backup plan 411 411 eg nortelnetworks eo pstn eg test 3 Enter a name for the new route list in the text field provided Enter a text description of the route list in the text filed provided From the drop down list next to the Incoming Foreign Domain Call Routing from another domain or subdomain and Incoming Local Domain Call SIP Provisioning Client User Guide Standard Nortel Networks Confidential 130 Chapter 10 Telephony Routes Routing coming from the same domain fields choose one of the following call routing options as described in the following table Table
123. l In addition an SMDI TELNET session is configured to allow the SIP Application Module to directly communicate call setup information to the voice mail server The SMDI link is also used by the SIP Application Module to receive SMDI MWI messages NN10043 113 Standard Nortel Networks Confidential Chapter 5 Voice Mail Servers 61 Adding a Line based voice mail server To add a Line based voice mail server 1 Click the Voice Mail 5 Add Voicemail Server menu option The Create new voice mail server window appears Figure 38 Figure 38 Create a new voice mail server window Line based step 1 23 pa NETWORKS ORTEL us WELCOME TO PROVISIONING EIprovisionins mien Create new voice mail server Domains eg Gateways IPCM Clusters 9 Voice Mail Choose Voice Mail Type D Add um Mail Server a List ice Mail Servers Services VoiceMail Server Type Line Based Server hd od System Change Password Next gt gt gt Step 1 Logout 2 Choose Line Based Server from the drop down and click Next The second window of the Create new voice mail server appears Figure 39 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 62 Chapter 5 Voice Mail Servers Figure 39 Create new voice mail server window Line based step 2 KANG mag NETWORKS NETWORKS s Laki WELCOME TO PROVISIONING OProvisioning CT Admins gt E Domains ec Gateways SEI IPCM Clusters Step 2
124. l sip 1234567890 domain com Trunk Delete 2 To view the details of a voice mail server click the link of the voice mail server in the Description column The Create new voice mail server form appears where you can modify information 3 Click Save to save your changes or Back to return to the list of voice mail SETVETS NN10043 113 Standard Nortel Networks Confidential Chapter 5 Voice Mail Servers 69 4 To delete a voice mail server click the Delete link for the voice mail server you wish to delete At the confirmation dialog box click OK to delete the voice mail server or Cancel to cancel the operation Using CPL scripts with voice mail A user will only have voice mail service if there is a Call Processing Language CPL script that specifies a route to sip voicemail domain com usually the last route To specify a route you need to provision the following voice mail parameters in the SIP Provisioning Client Voice mail parameter Description Client Contact Must match the username in the CPL script and should always be set to voicemail unless you are working with Nortel Networks technical support If this parameter is set to something else properties in the IPCM and Web Client will require changes URI to Query to Find Point to a static route a user with a static route or Gateway have a number that can be translated by the Telephony routing to go to the correct gateway
125. lable services on page 79 e Assigning services to a service package on page 83 e Creating a service package on page 86 e Listing modifying deleting service packages on page 87 e Assigning service packages to domains and subdomains on page 89 e Upgrading and downgrading service packages on page 90 Understanding service packages Once services are provisioned for a domain you then have the flexibility to create service packages for a domain or subdomain based on a set of predefined services Each service package is a collection of predefined services Including a service in a service package enables the service or feature for the domains associated with the package You can assign packages that are currently created in the domain down to a subdomain Listing available services To view a list of all services and parameters available in a service package 1 Click the Domains menu option SIP Provisioning Client User Guide Standard Nortel Networks Confidential 80 Chapter 7 Assigning Services and Creating Service Packages 2 Under the domain or subdomain for which you wish to list services click the Service Package gt List Services sub menu option The List of available services window appears Figure 48 Figure 48 List of available services NORTEL a axe MONTE is WELCOME TO PROVISIONING TI Dences List of available services SC Banned Users Status Reasons Service s
126. lan The domain xyz com defines a COS all dial plans that is available to all subscribers in this domain Tip It is assumed that each subscriber is assigned a 10 digit alias in all the domains NN10043 113 Standard Nortel Networks Confidential Appendix B Understanding Telephony Routing and Translations 157 Example dial plan assignments The following table Table 23 provides an example list of subscribers subscriber aliases and COS assignments in the domains Table 23 Example dial plan data Subscriber Alias Domain Subdomain COS lobby 9726850000 abc com rich abc com lobby dial plan paul 9726851000 abc com rich abc com local dial plan john 9726852000 abc com otta abc com company_dial_plan fred 2146842000 XyZ com all_dial_plans Dial plan description The dial plan for the two parent domains abc com and xyz com uses the various digit ranges as described in the following table Table 24 Table 24 Dial plan for abc com and xyz com Number Type of Route Name Description From To digits Domain Subdomain Route 5 digit plan 5 4 digit to reach 5 5 abc com rich abc co Private subscribers in m rich abc com pstn route 9 10 digits to reacha 9 9 abc com Gateway PSTN subscriber Strip the 9 before reaching the subscriber route to xyz 6 7 digits to reach 6 6 abc com SIP com xyz com from abc com route to abc 6 7 digits to re
127. le provisioning administrators domains IP Client Managers IPCMs and IPCM clusters Overview Service providers access the SIP Provisioning Client with any web browser Being a web based system the SIP Provisioning Client provides the service providers with an highly efficient access from anywhere capability Note The provisioning abilities visible to an administrator in the SIP gt Provisioning Client GUI depends on the level of authority assigned to their account Audience This guide is intended for service providers and administrators with varying levels of privileges assigned to manage customer domains What is not covered This document does not cover e Configuration e System Management Console SIP Provisioning Client User Guide Standard Nortel Networks Confidential xx Welcome Text and graphic conventions This guide uses the following text and graphic conventions bold text Indicates a menu option link or command key you need to click Example Click Ok italic text Indicates adomain name or subdomain name adocument title a variable name separator 5 Shows menu paths Example Gateway 5 Add Gateway Indicates a top level menu item in the SIP Provisioning Em Eba Client menu hierarchy Indicates a sub menu item in the SIP Provisioning o CJ Client menu hierarchy Indicates a form in the SIP Provisioning Client menu Bb hierarchy Acronyms This guide uses the fo
128. lient User Guide Standard Nortel Networks Confidential 140 Chapter11 Gateways Listing a gateway route The List Gateways menu option allows the administrator to view routing information for a particular gateway To view details for a gateway route 1 Click the Gateways 5 List Routes menu option The Gateway Routes window appears Figure 89 Figure 89 Gateway routes window List Routes EU NORTEL OR ORT WoRKs RTEL orks WELCOME TO PROVI Provisioning Gateway Routes gt E Admins Donais a TEs Gateways Nortel Re Order Add Gateway D List Gateways B Add Route Q a DallasRoute Re Order Delete List Routes Delete CompanyRoute Re Order Delete Route2 Re Order Delete Ad unkGroup G List TrunkGroups 2 Click on a route to view gateway route information corresponding to that particular route 3 To modify the gateway route information enter a description for the route in the Description text box From the drop down list select a domain to associate with the route Click Save To clear the domain field click Clear The Gateway Routes window appears 6 A gateway can have multiple trunk groups To reorder trunk groups associated to a route click the Re Order link next to the gateway route The Reorder Trunk Groups window appears Figure 90 NN10043 113 Standard Nortel Networks Confidential Chapter 11 Gateways 141 Figure 90 Reorder trunk groups
129. llowing acronyms CAS Channel Associated Signalling CPL Call Processing Language COS Class of Service CS2000 Communication Server 2000 DSL Digital Subscriber Line GMT Greenwich Mean Time NN10043 113 Standard Nortel Networks Confidential Welcome xxi DHCP DIGMAN GUI IP IPCM MAddr MCP MSD MWI PDIL PRI PSEIZ PSTN SA SIP SMDI TDM UNIStim URI URL VMS VPN Related publications Dynamic Host Configuration Protocol Digit Manipulation Graphical User Interface Internet Protocol Internet Protocol Client Manager Media Access Control Address Multimedia Communications Portfolio Most Significant Digit Message Waiting Indicator Partial Dial Primary Rate Interface Permanent Seizure Public Switched Telephone Network System Administrator Session Initiation Protocol Simplified Message Desk Interface Time Division Multiplex Unified Network IP Stimulus Uniform Resource Identifier Uniform Resource Locator Voice Mail Server Virtual Private Network e SIP Personal Agent Getting User Guide Part No NN10039 112 e SIP Multimedia Web Client User Guide Part No NN10040 112 e SIP Multimedia PC Client User Guide Part No NN10041 112 e i2004 Internet Telephone User Guide Part No NN10042 113 SIP Provisioning Client User Guide Standard Nortel Networks Confidential xxii Welcome You can print selected technical manuals and release notes free directly from the Internet Go to the www nor
130. ls Modty Delete Default I Users nortelnetworks com Details Modify Delete Make default Devices ae nortelnetworks com Details Modify Delete Make default om Banned Users Basic nortelnetworks com Details Modify Delete Make default O Status Reasons Gold nortelnetworks com Details Modify Delete Default E Service Package G Create Package i List Packages G asi In Package B List Services G Assign Services 3 From the list of packages a Click the Details Modify link to view service package details and modify service parameters and values see Table 14 on page 81 for service and parameter descriptions If a service package is modified then all users who currently have this service package are affected If service attributes are modified for a domain then existing packages utilizing this service remain as is Any new packages created for this domain utilize the new parameters b Click the Delete link to delete the service package from the domain A service package can only be deleted if no users are associated with the service package c Click the Make default link to make the selected package the default package for the domain 4 Click Save from the Details screen to save your changes or click a menu option on the left side of your screen to continue with another operation NN10043 113 Standard Nortel Networks Confidential Chapter 7 Assigning Services and Creating Service Packages 89 Assigning service p
131. lt Proxy Host EnterDefaultProxyHost Time Zone Saskatchewan H Vocoder PacketTime G723 6 3Kbps PT 30 Contrast Contrast Server Home foo Realm for a domain Rem S Always Use Media Portal false 0 Maximum Number of Presence Subscriptions Accepted BD i2004 Locale English Ada SIP Provisioning Client User Guide Standard Nortel Networks Confidential 28 Chapter 3 Domain Management 3 Enter the name of the new local domain The domain name must not be more then 60 chars in length and cannot contain the following symbols or characters as described in the following table Table3 Create new domain name restrictions i l _ amp x lt gt 4 Select No There may be times when you want two domains on different systems to communicate with each other If Yes enter the URL destination IP address of where the domain is located in the Foreign Dest field Tip Domain parameters are not necessary for foreign domains When adding a foreign domain the parameters can be ignored 5 Enter parameter information in the fields provided See the following table for parameter values and descriptions Table 4 Table 4 Create new domain parameters Parameter Type Range Default Description i2004 Locale String Restricted N A Indicates the language in which the i2004 select from to English Internet Telep
132. ly message appears Figure 56 Blended User added successfully confirmation Main i2004 properties Routes Customize service package User added successfully User details 8 Click the Customize service package link at the top of the form to create a service package containing specific services for the blended user The Service package customization window appears Figure 57 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 98 Chapter 8 User Management 9 Enter the Preferred Audio Device for the user The number entered here must be the number that is required to route a call to the user s phone and trigger the user s SimRing feature This number should be unique for each user This number is required so that regular clients SIP Multimedia PC Client SIP Multimedia Web Client and the i2004 Internet Telephone controlled through the IPCM can call a Blended PC Client by their SIP address and not only by the PSTN equivalence number Figure 57 Service package customization for a blended user Service package customization You are customizing the 17757 package for this user Enable Voicemail Enable Audio Conference Maximum Number of Ports Enable Presence Maximum Number of Subscriptions Generated 10 Maximum size of client buddy list 10 Report when inactive Vv Inactivity Timer in minutes 30 27 Report when on the phone Vv Enable Video Simultaneous Network Call Restriction Max
133. n services to domains window appears Figure 50 5 To assign services and service parameters to multiple domains use the Ctrl click key to select multiple domains from the drop down list and click the Click here to assign services to multiple domains link NN10043 113 Standard Nortel Networks Confidential Chapter 7 Assigning Services and Creating Service Packages 85 Figure 50 Assign services to domains window Assign services to domains Select Domain s otaabccom H Select Service s Choose All Services Enable Voicemail Enable Audio Conference Maximum Number of Ports 15 Enable Presence Maximum Number of Subscriptions Generated 1075 Maximum size of client buddy list 1075 Report when inactive D Inactivity Timer in minutes m Report when on the phone O Enable Video Simultaneous Network Call Restriction Maximum Number of Ringlist entries Enable Advanced Screening Enable QoS QoS DiffServ Code for Signalling QoS DiffServ Code for Audio QoS DiffServ Code for Video QoS 802 1p Service Priority Blended User 6 To assign services for the selected domain subdomain or multiple domains or subdomains select the checkbox next to the service option see Table 14 on page 81 for service and parameter descriptions To modify a service parameter select a value from the drop down list To select all services check the Choose All Services checkbox To select particular services for a domain select the checkbox
134. nce user in the SIP Provisioning Client Click the Call Manager icon on the left of the SIP Personal Agent screen The Welcome to Call Manager home screen displays Click the ListRoutes tab from the Call Manager Home screen The Ring List Details screen displays Enter a name for the conference server route in the Ring list name text box for example conference route From the drop down list select the maximum number of times to ring the phone In the first text box in the column enter the SIP address that the conference server is expecting using the following format sip conference lt conference_server_IP_address gt nt_info proxy_foreign nortelservice conference Select SIP address from the drop down list SIP Provisioning Client User Guide Standard Nortel Networks Confidential 104 Chapter 8 User Management 8 To set up routes for multiple conference servers repeat steps 6 and 7 for each sequential ring list in columns 2 and 3 Click Add Route The Add Route button updates the online user database with the conference server routing information Setting up rules for the conference server route Once a route has been set up a screening rule must be created to define the activation of the conference servers The conference server route is not activated until a rule has been applied To set up a screening rule for the first time in the SIP Personal Agent 1 Click ListRules from the Call Manager sc
135. ndard Nortel Networks Confidential Figures xv Figure 135 Creating a new trunkgroup 2 00 c cece eee 187 Figure 136 Create new telephony route window aan 188 Figure 137 Change parameters 22 16 paaa maa AIRA ERE ern KANA 188 Figure 138 Creating a new route list isra nun near ed 189 Figure 139 Create gateway telephony route to PSAP 0 0000 190 Figure 140 Gateway route options 0 nennen nennen nn nn 190 Figure 141 Add user emergency subscriber 000 eee eee eee 191 SIP Provisioning Client User Guide Standard Nortel Networks Confidential xvi Figures NN10043 113 Standard Nortel Networks Confidential xvii Tables Table 1 SIP Provisioning tasks overview 00 e eee nenn 12 Table 2 Example of roles and NOME nannten ran 15 Table 3 Create new domain name restrictions uaua 28 Table 4 Create new domain parameters suasusu nananana 28 Table 5 Create new IPCM parameters 2 nananana 43 Table 6 Voice mall servor PED ers NAG NAG a a GANA KARA REE ReaD 50 Table 7 SIP based voice mail parameters 000 c eee eee eee 52 Table 8 SND ENING ie canals Halik na KY Kaka ha KAB LG ee 57 Table 9 PRI Gateway connection parameters cece eee 59 Table 10 Line based voice mail server SMDI parameters 63 Table 11 Line based voice mail server general parameter information 65 Table 12 8
136. ns on queried devices for example Tom s Desk Defaults to owner display name MAC Address String 100 Upto 100 N A 12 Digit Hex string Permanently burned into characters the i2004 device at manufacture time Read from tag on back of device This string is converted to lower case Must be unique per IPCM Available IPCM List Select from N A N A Drop down list of named IPCMs drop down list Def Proxy Host String 30 N A N A IP Address of Proxy used as default for the i2004 Internet Telephone Def Proxy Port Integer Any valid 5060 Default Proxy SIP Port No validation is done port on this field to ensure validity Active Proxy Boolean True False True If True calls will route through the default proxy For future use No other routing is currently supported for the IPCM Allow All Codecs Boolean True False True Allow all codecs True or only selected codec False See Vocoder parameter Behind Firewall Boolean True False True Indicates whether there is a firewall NAT between the i2004 Internet Telephone and the system Alpha Boolean True False True Enables alphanumeric dialing as the default dialing style If disabled the 12004 Internet Telephone dialing style defaults to numeric Contrast Integer 0 15 8 Telephone display contrast setting Vocoder Packet Integer 10 20 30 20 Packet time in milliseconds 101ms 201ms Time msec 40 60 30 ms 40 ms 60 ms PDIL Timer Integer N A 4 Interdigit time out seconds P
137. nt to add services as long as the service is available at the domain Upgrading a service package to update parameter values is also allowed but only to the limit assigned to the domain Downgrading a service package for services with parameters is allowed only to the upper limit of the parameter values for the user and subdomains NN10043 113 Standard Nortel Networks Confidential 91 Chapter 8 User Management Topics in this section Managing user functions on page 91 Adding a user to a domain or subdomain on page 92 Adding a blended user on page 95 Adding i2004 Internet Telephone capability for a user on page 99 Adding a conference server user and route on page 101 Customizing service packages on page 104 Listing modifying deleting users on page 105 Listing modifying deleting aliases on page 107 Listing modifying deleting blended aliases on page 109 Managing user functions Once a domain or subdomain is provisioned an administrator is responsible for managing the following user functions adding viewing modifying or deleting users including blended users from the domain or subdomain adding viewing modifying or deleting i2004 Internet Telephone device properties assigning users to 12004 Internet Telephones customizing service packages for example to add a blended user if available as a service package option viewing modifying or dele
138. nteger N A 4 Interdigit time out seconds seconds Alpha Boolean True False False Enables alphanumeric dialing as the default dialing style If disabled 12004 defaults dialing style to numeric Default Proxy Port 5060 Any valid 5060 Default proxy SIP port port No validation is done on this field to ensure validity Behind Firewall Boolean True False True Boolean indicating whether there is a firewall between the IPCM and the i2004 Internet Telephone Allow All Codecs Boolean True False False Allow all codecs true or only selected codec false See Vocoder parameter below SIP Provisioning Client User Guide Standard Nortel Networks Confidential 30 Chapter 3 Domain Management Table 4 Create new domain parameters Parameter Type Range Default Description Active Proxy Boolean True False True Determines if default proxy is used Used for SIP messaging If yes calls will route through the default proxy No other routing is currently supported for the IPCM Default Proxy Host String 30 Any valid IP N A IP Address of proxy used as default for the address i2004 telephone No validation is done on this field to ensure validity Time Zone Integer Up to 30 N A Time zone of the user select from characters drop down list Vocoder PacketTime Integer 0 4 8 10 18 0 Default Codec Setting 0 G711 Mulaw 4 select from G723 6 3kbps 8 G711 Alaw 10 L
139. oice mail server adding 55 U URI to query to find Voice Mail Server parameter 52 user management adding auser 105 adding users 92 deleting auser 105 listing users 105 User Name parameter 93 Username parameter 57 V Vocoder PacketTime parameter 30 voice mail server types 50 adding a SIP based voice mail server 51 Line based 50 listing 68 provisioning 50 SIP based 50 Trunk based 50 Voicemail parameter 94 Voicemail Server parameter 94 W way 50 WD Phone Timer parameter 29 WD Timer parameter 29 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 200 Index NN10043 113
140. om the drop down list Click Add Criteria The search criteria you selected appears in the lower window and is used to refine your search Repeat steps 2 and 3 to list additional users In the lower window area select whether to search by All or Any of the criteria specified Note that you do not have to add any criteria if you want to see all the users in the selected domain This will also find all users in any of the selected domain s subdomains SIP Provisioning Client User Guide Standard Nortel Networks Confidential 106 Chapter 8 User Management Figure 62 List Users window NORTEL NORTEL ES unified Network NETWORKS NETWORKS s HOME WELCOME TO PROVISIONING SE Sub Domains E Users Users D Add User D oe D List ses D List Blended Aliases LastName Bums C Devices Criteria Selection SCI Banned Users SE Status Reasons O Service Package eg Telephony Routes G E nortelnetworks Search by mi of these criteria od pstn o Any od test eo Last Name Burns eg Gateways SEI PCM Clusters 2C Voice Mail E Services Display 157 entries per page gt E system Search im 6 Define the size of your search list from the drop down list 7 Click Search to begin the search or Remove to remove search criteria from the search list A list of users appears Figure 63 List users search results Users dburns Inortelnetwrorks com Inutl null null Details Delete 8 Click the
141. onfidential 160 AppendixB Understanding Telephony Routing and Translations Figure 99 Parent domain provisioning menu on CA ma Admins Domains G List Foreign Domains D Add Domain parent domain abe com abc com G Set Profile Termination Authentication menu option to create Sub Domains subdomains oC Users Devices C Banned Users Status Reasons Service Package 9 I Telephony Routes menu option to create Routing COS and reorder COS menu option to add D Add Telephony Rout ne ee telephony routes G List Telephony Routes Add RouteList menu option to add D List RouteLists a route list D Translation Tool 4 Create the following subdomains rich abc com otta abc com xyz abc com The subdomains assume the default parameters from the parent domain After adding the subdomains the SIP Provisioning Client will look similar to the following figure Figure 100 NN10043 113 Standard Nortel Networks Confidential Appendix B Understanding Telephony Routing and Translations 161 Figure 100 Subdomain provisioning Domains G List Foreign Domains D Add Domain m abc com G Set Profile gt C Termination Authentication EI Sub Domains D Add Sub Domain gt E otta abe com subdomains gt m rich abe com eci xyz abc com gt C Users Devices gt C Banned Users Status Reasons CI Service Package O Create Package C List Packag
142. orks Confidential Appendix B Understanding Telephony Routing and Translations 169 6 Click Save The following window appears Figure 111 indicating a 5 digit private route is created for subdomain rich abc com Figure 111 Listing a private route Telephony Route Listing for rich abc com ne Bt tt ae ge Mme Pe an 6 digit_plan l5 Private 0 97268 No Delete Subscriber Not Found STOP Change Parameters Adding SIP routes to abc com and xyz com In this example two SIP routes are added The routes use the dial plan defined in the previous sections to communicate between abc com and xyz com domains using PSTN style dialing The two SIP routes created to reach each domain are described in the following table Table 27 Table 27 Data for SIP routes Number Type of Route Name Description From To digits Domain Route route to xyz com 6 7 digits to reach 6 6 8 abc com SIP xyz com from abc com route to abc com 6 7 digits to reach 6 6 8 xyz com SIP abc com from xyz com Tip The SIP routes are added to the parent domains and not to the subdomains This option allows the subdomains to access the common routes defined in the parent domain For this example rich abc com and otta abc com can use the same route defined in abc com To create a SIP route 1 Click the Domains gt abc com gt Telephony Routing gt Add Telephony Route menu option In this route the 6 prefix is
143. other SIP domains and subdomains for inter SIP domain routing using telephony style dial plans Sample dial plan for telephony routes This section provides a sample dial plan for provisioning the following telephone routes e Private telephony route for using 5 digit translations between subscribers e SIP telephony route for using PSTN style number plan to call between different domains e Gateway route to make local PSTN calls using 9 prefix Provisioning domains subscribers and COS Before implementing the dial plan a list of domains subscribers and COS must be provisioned for the following domains in the example e abc com includes the rich abc com and otta abc com subdomains e Xyz com The following figure Figure 98 shows the domains and subscribers in the sample dial plan SIP Provisioning Client User Guide Standard Nortel Networks Confidential 156 AppendixB Understanding Telephony Routing and Translations Figure 98 Domains subscribers used for the sample dial plan SIP PRI Gateway abc com p ay ee Telephony Network otta abc com fred xyz com lobby abc com pauk abc com John abc com The domain abc com defines the following three types of COS e lobby dial plan lowest COS e local dial plan e company dial plan highest COS A subscriber that has company dial plan COS will also have access to routes defined for lobby dial plan and local dial p
144. oup to a gateway route Trunkgroup Provisioning Gateway abc com maddr 192 12 12 12 z Route Route for abc com Trunk Group pstn_trunk_group Clear 4 Click Save Step 5 Create the telephony routes Using the dial plan defined earlier Table 24 you can now create the telephony routes First create the private routes so that subscribers in subdomain rich abc com can reach each other using 5 xxxx digits Using the subscriber information in the following table Table 26 a lobby phone user lobby can reach user the user named paul by dialing 51000 Table 26 Subscribers in rich abc com Subscriber Alias Subdomain COS lobby 9726850000 rich abc com lobby_dial_plan paul 9726851000 rich abc com local_dial_plan NN10043 113 Standard Nortel Networks Confidential Appendix B Understanding Telephony Routing and Translations 167 Adding a private route to subdomain rich abc com Note Privates routes in this example are for the rich abc com subdomain only To add a private route 1 Click the Domains gt abc com gt rich abc com gt Add Telephony Route sub menu option as shown in the following figure Figure 107 Figure 107 Menu to add routes in subdomain eo abc com D ed ed o Set Profile Termination Authentication Sub Domains D add Sub Domain otta abc com rich abe com B Set Profile Termination Authentication C3 Sub Domains
145. phony Route gt List TelephonyRoute menu option to view a list of the telephony routes as shown in the following figure Figure 115 Figure 115 Listing SIP routes in abc com Telephony Route Listing for abc com ent BEE oie Bat aa Tine Tee ee ane 5 digit plan 5 Private 0 Delete Change Parameters route to xyz 6 8 8 214 Delete SIP Route xyz com Subscriber Not Found STOP Change Parameters 6 Adda SIP route to xyz com to point to abc com using the data shown in the following figure Figure 116 Figure 116 SIP route to abc com Telephony Route Listing for xyz com Name From Digits To Digits Min Digits Max Digits Route Type Remove Prefix Recursive route to abc le le ls ls isi P h 972 No Delete SIP Route abc com Subscriber Not Found STOP Change Parameters SIP Provisioning Client User Guide Standard Nortel Networks Confidential 172 Appendix B Understanding Telephony Routing and Translations Adding a gateway route to abc com Add the dial plan to gateway route as shown in Table 24 to domain abc com 9 10 digits To add a gateway route to abc com 1 Click the abc com gt Telephony Routing gt Add Telephony Route menu option to assign the gateway route to a dial plan In this route the 9 prefix is removed before sending the request to the PRI Gateway as shown in the following figure Figure 117 Figure 117 Adding a
146. ponse team and direct them to the location of the 911 caller when they arrive on site An emergency subscriber is the logical representation of a PSAP OSN pair When a user dials an emergency number for example 911 the call is mapped using telephony routing rules to the correct emergency subscriber for that subdomain The routing rules for that emergency subscriber created in the SIP Personal Agent then instruct the SIP Application Module to both route the call to the correct PSAP and to send an Instant Message notification to the correct OSN subscriber There is therefore a one to one relationship between a subdomain and the PSAP OSN pair Setting up Instant Message Notifications In order to properly set up IM notifications to an OSN subscriber the domain administrator should divide the domain into geographical areas A subdomain should then be created for each of these areas If there is only one geographical area no subdomains need to be created When a subscriber places an emergency call the OSN subscriber assigned to the same subdomain area as the originator is notified It is up to the administrator to decide how large or small to make the subdomain area NN10043 113 Standard Nortel Networks Confidential Appendix C 911 Emergency Notification 183 To set up Instant Message IM notifications the following information must be provisioned using both the SIP Provisioning Client and the SIP Personal Agent
147. ption To perform these tasks Full domain access ef j Administer all current domains and Es future domains regardless of initial provisioning This allows the List Foreign Domains administrator with this role to see all D Add Domain domains versus other administrators that can see only a subset of domains Domain management List add modify or delete domains E Domains and subdomains C List Foreign Domains G Add Domain IPCM cluster provisioning C IPCM Clusters G List IPCM Clusters O Add IPCM Cluster G List Physical IP Chis Adad list modify or delete an IPCM or IPCM cluster If you add an IPCM through the SIP Provisioning Client the Management Console GUI will not know that the IPCM exists It is recommended that you deploy an IPCM through the System Management Console Service Package Creation C Services D Define Service Parameters D Assign Services Add list modify or delete services and service packages to a particular domain or all domains If you have the administrator privileges to add a domain or multiple domains then you can add or create service packages within that domain Device Management l Devices D Add Device D List Devices Add list modify or delete i2004 devices NN10043 113 Standard Nortel Networks Confidential Chapter 2 Administration Overview 13 Table 1 SIP Provisioning tasks overview If you have the r
148. r example a subscriber in xyz com will be blocked if 9972685121 abc com is sent Since the COS of this route list is company dial plan only the subscriber named john in the abc com domain will have access to this route list NN10043 113 Standard Nortel Networks Confidential Appendix B Understanding Telephony Routing and Translations 175 Figure 121 Adding a route list to abc com Create a New Route List Name company route list 0 Description highest COS route list Incoming Foreign Domain Call Routing BLock gt block calls from other Incoming Local Domain Call Routing ALLOW domains accessing Class of Service company_dial_plan this route 5 digit plan 5 5 4 telephony route Telephony Route s pstn route 3 3 selected 4 Create a route list for the local calling plan and assign it the local dial plan COS This route will be available to subscribers named john and paul in the abc com domain Since local dial plan is a lower COS than company dial plan both route lists are available to the subscriber named john Figure 122 Figure 122 Adding a route list with PSTN route to abc com Create a New Route List Name flocalroute list gt Description local dial plan route list Incoming Foreign Domain Call Routing BLOCK O Incoming Local Domain Call Routing ALLOW Class of Service local_dial_plan gt 5 digit plan 5 5 route to xyz 6
149. rCaption Alpha TRUE FALSE PSEIZ Timerf5 i2004 Locale English WD Timer Poo Maximum Number of Presence Subscriptions Accepted 0 Vocoder PacketTime G723 6 3Kbps PT 30 z Date FMT NumericStandard MM DD 7 Behind Firewall TRUE FALSE Time Zone Saskatchewan x Time FMT 12 hour x Realm for a domain Realm PDLTmr OO Default Proxy Port Boo Server Home booo Active Proxy C FALSE TRUE Adal Enter a name for the subdomain Select a COS Class of Service for the subdomain from the drop down list of routing services 5 Click Save NN10043 113 Standard Nortel Networks Confidential Chapter 3 Domain Management 33 Adding a foreign domain To add a foreign domain 1 Click the Domain 5 Add Domain menu option The Create new domain window appears Figure 15 Since parameter fields are not used for foreign domains only the fields at the top of the window need to be completed Figure 15 Create new domain window Create new domain Name TPUBS Foreign Yes gt sip 206 50 3 162 5060 Foreign Dest Enter a name for the foreign domain Select Yes from the Foreign drop down box Add a foreign destination into the Foreign Destination box using the following format SIP lt IP_Addr gt port 5 Click Add Listing modifying a local or foreign domain To list modify a local or foreign domain 1 Click the Domains gt List Foreign Domains menu op
150. racters the SIP Application Module will look up to find the address of the voice mail server NN10043 113 Standard Nortel Networks Confidential Chapter 5 Voice Mail Servers 53 Table7 SIP based voice mail parameters Parameter Type Range Default Description Client contact String 100 Upto100 Voice mail The field used to route voice mail characters In most cases you will use the default voice mail If you require a different client contact contact your Nortel Networks support representative Application Server String 60 Up to 60 ServerHome With Specifies the SIP Application characters this default each Module will host the voice mail SIP Application server being provisioned This is Module will ignore used in an N M environment All this field and forward SIP Application Modules that are SIP requests to the not the home SIP Application voice mail server Module will forward requests instead of forwarding destined to voice mail to the them to a home address specified in this field Application Server Domains String 60 Up to 60 None The domains that will use this characters characters voice mail server Use the Ctrl click key to select multiple domains to use the same voice mail server 4 Click Save The SIP based voice mail server you added now appears in a list of voice mail servers Figure 32 Figure 32 Voice Mail Servers window SIP Voic
151. rch for SIP or gateway route without translating the number Pre Translate Continue to SIP or gateway route with translating the numbers Click Save For a SIP Route Parameters From the drop down list specify a route name and what to do if the subscriber is not found A ARE Bouke Stop Stop at the SIP route Do not go to gateway route Subscriber Not Found STOP v Since the subscriber does not exist the call is dropped Continue Continue to gateway route without translating the number Pre Translate Continue to gateway route and translate the numbers SIP Route Specify the domain you want the call to go to or a different appserver address Click Save Parameters OverRide Charge ID N Gateway Route sI100_route gt Gateway RouteType Option aka OverRide Charge Value Clear For a Gateway Route OverRide Charge ID If set to Yes then the charge ID described in the OverRide Charge Value field is used instead of either public or private Gateway Route Select the name of the gateway route from the list to which you want to route the call to Gateway RouteType Option Specifies what charge ID to be used Public or Private If OverRide Charge ID is set to Yes then this is not used OverRide Charge Value The value of the charge ID to be overriden with Click Save SIP Provisioning Client User Guide Standard Nortel Networks Confidential 128 Chapter 10 Telephony Routes
152. re are now two routes in this listing Figure 120 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 174 Appendix B Understanding Telephony Routing and Translations Figure 120 Listing abc com routes Telephony Route Listing for abc com 5 digit plan Private 5 5 5 5 lo No Delete Change Parameters route to xyz 6 6 8 f 214 No SIP Route xyz com Subscriber Not Found STOP Change Parameters pstn_route 9 ja IE IE Gateway 1 Gateway Route Route for abc com Gateway RouteType Option PUBLIC OverRide Charge ID N OverRide Charge Value 0 Change Parameters Step 6 Create the telephony route lists and assign COS At this point all the subscribers with COS and telephony routes have been created However there is no association between the subscribers and telephony routes The route lists provide the association between subscribers COS and telephony routes that can be used by the subscribers To create the telephony route lists and assign COS to each list 1 Create a route list named abc_route_list using the COS company_dial_plan and assign the two routes in abc com to this route list 2 Click the Domains 5 abc com gt Telephony Routes gt Add RouteList menu option 3 Enter the data as shown in the following figure Figure 121 The BLOCK option blocks calls from other domains accessing the routes in this Route List Fo
153. reening and routing screen The Welcome to Call Manager screen displays Click the link create a screening rule The Call Manager Rule Details screen displays Enter a name for the conference server rule in the Rule name text box for example conference rule Click the Active check box to select that the rule should appear in the Active Rules window Select the conference route from the pull down menu next to the Active route field Click Save Rule Customizing service packages Once a user is added you may want to customize the service package on a per user basis To customize a user s service package 1 After adding or listing details for a user click the Customize service package link NN10043 113 Standard Nortel Networks Confidential Chapter 8 User Management 105 Figure 61 Customize service package link Main 2004 properties Routes Customize service package Customize the options in the user s service package by completing the available selections Click Save to save the changes to the service package A message appears that the user package was customized successfully Listing modifying deleting users To list modify or delete users including blended users 1 2 Click the Domains menu option Under the domain or subdomain click the User 5 List User menu option The Users window appears Figure 62 Select whether to search on Phone Number Last Name User Name or First Name fr
154. removed and 214 is prefixed SIP Provisioning Client User Guide Standard Nortel Networks Confidential 170 Appendix B Understanding Telephony Routing and Translations to determine the user alias in xyz com The following figure shows a SIP route added to the abc com domain Figure 112 Figure 112 Adding a SIP route to abc com Create New Telephony Route Name route toyz Description route to domain xyz con 27 From Digits 5 To Digits Ge o Min Number of Digits 8 Max Number of Digits boo Cl Route Type SIP bed Remove Prefix BE Recursive No z Route List Clear 2 Click the Change Parameters link to set the route list options Figure 113 Figure 113 SIP route change parameters Telephony Route Listing for abc com 5 digit plan 5 Private 0 Delete Change Parameters route to xyz 6 214 Delete ua Parameters 3 Provision the SIP route to point to the xyz com domain as shown in the following figure Figure 114 The STOP option terminates the call if a subscriber with the prefix 214 7 digits cannot be found in xyz com NN10043 113 Standard Nortel Networks Confidential Appendix B Understanding Telephony Routing and Translations 171 Figure 114 SIP route options Parameters SIP Route feyz com Subscriber Not Found Click Save Click the Domains gt abc com gt Tele
155. rgency subscriber to a domain or subdomain 1 Click the Domains menu option NN10043 113 Standard Nortel Networks Confidential Appendix C 911 Emergency Notification 191 2 Select a domain or a subdomain of a domain 3 Click the User 5 Add User sub menu option The Add new user window appears Figure 141 Figure 141 Add user emergency subscriber Add new user User Name 89T 0 First Name CA CU Last Name LoS Password e Confirm Password ban Service package all_services 7 Aliases Blended Aliases Status Reason ACTIVE email aaa Business Phone 357 0 Home Phone 0 CelPhne S 9 Pager CHA R Fa u Voicemail Server None Selected gt Private Charge ID I Public Charge ID I Voicemail CC Class of Service 911_dialplan Time Zone Pacific Standard Time H Locale English EH Enter a name for the emergency subscriber for example 55911 Enter and confirm a password for the subscriber Enter additional information for the emergency subscriber optional N Oa oO Kb Select the COS for the subscriber that you created earlier SIP Provisioning Client User Guide Standard Nortel Networks Confidential 192 Appendix C 911 Emergency Notification 8 Click Save A message appears that the user was added successfully Adding an OSN subscriber To add an OSN subscriber to a domain or subdomain 1 Click the Domains option Select a domain
156. rios may not involve a DNS server you as the system administrator can datafill routes for a foreign domain SIP Provisioning Client User Guide Standard Nortel Networks Confidential 26 Chapter 3 Domain Management For example if the SIP Application Module serving nortelnetworks com does not have a DNS server and there is a need for users to be able to make calls to the xyz com domain then you could add the abc com domain as a foreign domain and provide a route to abc s proxy Note A foreign domain is not controlled by the system Therefore it will not be displayed under the domain folder in the menu area and the you will not be able to provision users service packages devices and so forth to these domains Adding a local root domain To add a local root domain 1 Click the Domains menu option 2 Click Add Domain The Create new domain window appears Figure 13 NN10043 113 Standard Nortel Networks Confidential Chapter 3 Domain Management 27 Figure 13 Create new domain window Create new domain Name Foreign no x Foreign Dest Parameters Location PhysicalLocation Idle Display EnterCaption WD Phone Timer 130 WD Timer po Time FMT 12 hour gt Date FMT NumericStandard MM DD F PSEIZ Timer f5 PDL Timer oO Alpha TRUE C FALSE Default Proxy Port poo Behind Firewall C TRUE FALSE Allow All Codecs TRUE FALSE Active Proxy C FALSE TRUE Defau
157. s this default each SIP Module will host the voice mail Application Module server being provisioned This is will ignore this field used in an N M environment All and forward SIP SIP Application Modules that are requests to the voice not the home SIP Application mail server instead of Module will forward requests forwarding them to a_ destined to voice mail to the home Application address specified in this field Server Maximum Call Digit 1 99 None The period of time that the SIP Duration Application Module allows a caller to stay connected to the Line based voice mail server when someone is trying to leave a voice mail message Domain name String 60 Up to 60 None The domains that will use this characters voice mail server Use the Ctrl click key to select multiple domains to use the same voice mail server 6 Click Next to provision the lines for the gateway Figure 41 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 66 Chapter 5 Voice Mail Servers Figure 41 Create new voice mail server window Line based step 4 Add Line Based VoiceMail Server Step 4 Set Line Data Lines Previously Provisioned None Gateway domain com norteltrkgrp 1 maddr 0 0 0 0 Line Position si Number Add Line lt gt Lines Added Message Desk Position Number lt lt lt Back Set New Line 7 Enter the Line based parameter information to provision
158. s and Creating Service Packages 87 Enter a name for the service package in the text box 4 Select whether or not to make this package the default for the domain or subdomain The default is NO 5 Create the service package by selecting a the checkbox next to the service option to select services for the service package see Table 14 on page 81 for service and parameter descriptions b a service parameter value from the drop down list c the Choose All Services checkbox to select all services d the checkbox next to the service to select particular services 6 Click Save to create the service package A message displays stating that the package was successfully created Listing modifying deleting service packages To view a list of all service packages provisioned in a domain or subdomain 1 Click the Domains menu option 2 Under the domain or subdomain for which you wish to view the service package details click the Service Package 5 List Packages menu option The Details of the package window appears Figure 52 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 88 Chapter 7 Assigning Services and Creating Service Packages Figure 52 List of packages domain window ON NORTEL NOR DIES Unified Network NETWORKS NETWORKS HOME WELCOME TO PROVISIONING eo nortelnetworks com Dass List of packages for domain S C Termination Authenticatior a Package Name Owner domain Detai
159. s menu option SIP Provisioning Client User Guide Standard Nortel Networks Confidential 20 Chapter2 Administration Overview 2 Click the Add Admin sub menu option The Create new admin window appears Figure 9 Figure9 Create new admin Create new admin Username fabums O First Name david O Last Name uns O Password Pe Confirm Password po Email dburns xyz com Business EEE Phone pres S Cell Phone 872 2239901 Pager Fax Ca VPN LAU System Mer Role System Administrator gt Provisioning Role Super User All rights gt o nortelnetworks otta abc com pstn xi Time Zone Eastern Standard Time x Locale English x Add Provisionable domains 3 Enter the username of the administrator required and other information in the fields provided 4 Click Add A message appears that the administrator was successfully added Listing administrators To view details about an administrator or to modify or delete an administrator 1 Click the Admins menu option NN10043 113 Standard Nortel Networks Confidential Chapter2 Administration Overview 21 2 Click the List Admins sub menu option The Admins window appears Figure 10 To delete an administrator click the Delete link next to the administrator username Figure 10 Admins window Een NORTEL NORTEL ae Kai NETWORKS NETWORKS 4 i N HOME WELCOME TO PROVISIONING
160. s quality of service for client Yes QoS Code for signaling audio and video up to 64 Signalling QoS DiffServ Code for Audio QoS DiffServ Code for Video QoS 802 1p Service Priority Enable disable None Enables the use of a traditional Yes 3 To create new values for the service parameter click Edit The Add new parameter values window appears Figure 45 NN10043 113 Standard Nortel Networks Confidential Chapter 6 Defining and Assigning Services 75 Figure 45 Add new parameter values window EN NORTEL NORTEL J Unified Network NETWORKS NETWORKS s WELCOME TO PROVISIONING Provisioning Add new parameter values gt E Admins SE Domains Selected Parameter ec Gateways SEI IPCM Clusters gt C Voice Mail E Servi f AG 9 C Services 4 Move the values up down to adjust priority B Define Service Paramete CUP G Assigh TER Down System xl Setvalue as Default Change Password G Logout New Ada Save Cancel Return Please hit the Save button to make sure that the changes are applied Maximum Number of Ports Y Values of selected parameter 4 For the selected parameter select a value from the list using the UP and DOWN buttons to set the priority of the value 5 To add a new value click Add The new value appears in the list of parameter values 6 Click Set as Default to set the value in the list as the default value for the service parameter 7 Click Save
161. s you want to allow in this assigned domain Activation Key A unique string number per IPCM domain combination that associates default device properties with this particular domain The administrator must pick a unique string number for each domain If the IPCM is used to auto provision i2004 devices the installer will be prompted for this activation key during the installation process SIP Provisioning Client User Guide Standard Nortel Networks Confidential 46 Chapter4 IPCMs 5 Click Save The IPCM Domain Relation window appears Figure 26 Figure 26 IPCM Domain Relation window IPCM Domain Relation Created MODIFY IPCM IPCM Name Test IPCM Prov Capacity 5000 Avail Capacity 500 Save Domains Assigned to this IPCM Domain Acvaton Key Assigned Capacty Curent Capaciy Modi DaS abc com 1234 500 0 Save Delete Assign New Domain noneinetworks z o 0 Save 6 Enter your changes and click Save A confirmation messages displays confirming your changes 7 To assign another domain to the IPCM select a domain from the list in the Assign New Domain area Enter information in the parameter fields and click Save Deleting an IPCM cluster Caution Exercise extreme caution when deleting an IPCM as this will permanently remove all i2004 Internet Telephones and users i2004 capabilities associated with the IPCM that you are deletin
162. sed to determine the telephony routes If the From To and Request URI domains are the same then the subscriber s COS and the domain assigned to the subscriber is used to determine the telephony routes If the user does not have any COS value then the domain s COS value in which the user actually exists is applied e The same COS values can be assigned to a domain subdomain and a subscriber This allows or restricts a subscriber in the subdomain to access routes in the parent and other subdomains SIP Application Module routing stages The following figure Figure 95 shows the relationship between the telephony routing stages provided by the SIP Application Module If the COS value of the subscriber and subdomain route do not match then the parent and subsequent subdomains are checked for routes with the same or higher COS value SIP Provisioning Client User Guide Standard Nortel Networks Confidential 152 Appendix B Understanding Telephony Routing and Translations Figure 95 SIP Application Module routing stages numbers pecified in the request URL subscriberroute COS value match or subscriber is not inthis domain Request for a foreign domain R equest URI for a local domain Telephony Check DNS SRV Routing Subdomain routes No subdomain route found check subscriber route COS value match in parent domain Parent domain routes
163. sly authorized or d sublicense rent or lease the Software Licensors of intellectual property to Nortel Networks are beneficiaries of this provision Upon termination or breach of the license by Customer or in the event designated hardware or CFE is no longer in use Customer will promptly return the Software to Nortel Networks or certify its destruction Nortel Networks may audit by remote polling or other reasonable means to determine Customer s Software activation or usage levels If suppliers of third party software included in Software require Nortel Networks to include additional or different terms Customer agrees to abide by such terms provided by Nortel Networks with respect to such third party software 2 Warranty Except as may be otherwise expressly agreed to in writing between Nortel Networks and Customer Software is provided AS IS without any warranties conditions of any kind NORTEL NETWORKS DISCLAIMS ALL WARRANTIES CONDITIONS FOR THE SOFTWARE EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON INFRINGEMENT Nortel Networks is not obligated to provide support of any kind for the Software Some jurisdictions do not allow exclusion of implied warranties and in such event the above exclusions may not apply 3 Limitation of Remedies IN NO EVENT SHALL NORTEL NETWORKS OR ITS AGENTS OR SUPPLIERS BE LIABLE FOR ANY OF THE
164. st The Devices in Domain window appears Figure 72 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 118 Chapter 9 Managing i2004 Internet Telephones Figure 72 List devices search results Devices in Domain Device Label MACAdiress Domain IPCM Details Delete Desktop 0060381695 labc com paul Details Delete 8 Click the Details link to modify device information The Modifying a Device in a domain window appears Figure 73 Figure 73 Modifying a device in a domain window Modifying a Device in abc com domain Assign Users Label Desktop MAC Address 0060381695 IPCM List paul Ac 1000 0C gt Default Proxy Host EnterDefaultProxyHost Def Proxy Port Boo Active Prozy C FALSE TRUE Allow All Codecs TRUE FALSE Behind Firewall TRUE FALSE Alpha TRUE FALSE VocoderPacketTime G723 6 3Kbps PT 30 Contrast Contrast 8 PDIL Timer je PSEIZ Timer fi 5 DATE FMT NumericStandard MM DD TIME FMT 12 hour y Idle Display Hellowold O Location PhysicalLocation Time Zone Saskatchewn H Locale English gt 9 Click Save NN10043 113 Standard Nortel Networks Confidential Chapter 9 Managing i2004 Internet Telephones 119 Deleting an i2004 Internet Telephone To delete an 12004 Internet Telephone 1 2 Click the Domains menu option Click the domain or subdomain for which you wish to delete an i200
165. st are listed in the following table Zone Standard Time Daylight Saving Time Atlantic AST ADT Eastern EST EDT Central CST CDT Mountain MST MDT Pacific PST PDT Alaska AKST AKDT Hawaii HST Not Observed Selecting a time zone To select a time zone 1 Click the System menu option 2 Click the Timezones form The Timezone details window appears NN10043 113 Standard Nortel Networks Confidential Chapter1 Getting Started 7 Figure 4 Time Zone details window Timezone details Current timezone options en Standard Time EE a Save Delete Mountain Standard Tim GMT 7 0 MST x Save Delete Central Standard Time GMT 6 0 CST Save Delete Eastern Standard Time GMT 5 0 EST Save Delete GMT 1 00 GMT 11 0 MIT Save Delete Hawaii Standard Time GMT 10 0 HST z Save Delete alaska Standard Time GMT 3 0 AST Save Delete GMT 04 00 GMT 4 0 PRT z Save Delete Newfoundland Standar GMT 3 5 CNT z Save Delete GMT 03 00 GMT 3 0 BET z Save Delete Greenwich Mean Time GMT GMT Save Delete Central European Stanc GMTA DECT z Save Delete GMT 02 00 GMT 2 0 EET z Save Delete GMT 03 00 GMT 3 0 EAT z Save Delete GMT 03 30 GMT 35 MET z Save Delete GMT 04 00
166. sters gt E Voice Mail 0C Services IPCM Provisioning a a M xI xI xI Domain Management a a a a a a ee System Service Package Creation G Change Password Device Management G Logout a a a a a a Telephony Routes Admin a a a a a a Gateway Routes a a a Voice Mail Management a a a User Management Enter a name for the provisioning role in the Role Name field required Enter a description for the provisioning role in the Role Description field To define the level of administrator access select the checkboxes for Read Write or Delete next to each privilege 6 Click Add A message appears that the role has been successfully created Listing provisioning roles To view details about a provisioning role to modify or delete the role 1 Click the Admins menu option SIP Provisioning Client User Guide Standard Nortel Networks Confidential 18 Chapter 2 Administration Overview 2 Click the List Roles sub menu option The List System Roles window appears Figure 7 Figure 7 List System Roles window SAN NORTEL NORTEL gt NETWORKS NETWORKS WELCOME TO PROVISIONING Provisioning C Admins D Listagmins Role Description View Details Delete D neuen Super User All rights View Details Delete B List Roles Bi Adi doles SuperUser All Rights View Details Delete gt C Domains HELLODOM SUPER View Details Delete om Gateways DI PCM Clusters gt C Voice Mail gt
167. t the status reason was successfully added Viewing status reasons To view a list of status reasons for a user device status Click the Domains menu option Under the domain where you want to view the status reasons click the Status Reason gt List Reasons menu option The List Reasons window appears Figure 21 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 40 Chapter 3 Domain Management Figure 21 Status Reasons window Status Reasons ACTIVE lapsed Detail Delete ACTIVE non paymnt Detail Delete 3 To view or modify status reason information click the Details link for information about the status reason The Modify Status Reason window appears Figure 22 Figure 22 Modify status reason window Modify Status Reason Status INACTIVE x Name flapsed Description Unused for at least 6 months URL http Awww somenewcompany com Save 4 Enter changes in the fields provided to modify information in the status reasons fields 5 Click Save A message displays that the status reason was successfully modified To delete a status reason click the Delete link At the delete confirmation dialog box click OK to delete the status reason or Cancel to return to the Status Reasons details window NN10043 113 Standard Nortel Networks Confidential 41 Chapter 4 IPCMs Note You must have IPCM provisioning rights to perform the tasks in th
168. te change parameters e cece eee eee 170 Figure Tid SIP TUS options onic kn eee dda dee aay a eee a 171 Figure 115 Listing SIP routes in abe eom osc ak KN bees NAKA beens eee ed 171 Figure TIE SIP roule abe ET Has a a rs 171 Figure 117 Adding a gateway route ee 172 Figure 118 Gateway change parameters 0 00 e cece eee 173 Figure 119 Gateway route options c eee 173 Figure 120 Listing abe zart POUR Zara duel ies REA Er ak re 174 Figure 121 Adding a Mule list to ab Com 2 440444 vee Bere 175 Figure 122 Adding a route list with PSTN route to abc com 22 222 175 Figure 123 Listing of abc com route lists nr anenr nennen nn 176 Figure 124 Listing of xyz com route lists 0 0 0 eee nennen 176 Figure 125 Adding a route list hrich abe 20M 0 2a wa nasa NEGA naa 177 Figure 126 Listing of rich abc com route lists 00 cee ee 177 Figure 127 Subdomain 5 digit translations trace a 178 Figure 128 Gateway route translations trace 00 e eee eee 179 Figure 129 SIP route trace from abc com to xyz com cece 180 Figure 130 Restricted route trace cui eee eke a na a 180 Figure 131 Creating a COS for the 911 notification 00 0005 185 Figure 132 Adding a new gateway cee eee eee 186 Figura 133 LISTO gateways re in iu iR a a 186 Figure 134 Creating a new gateway route nennen nn 186 NN10043 113 Sta
169. telnetworks com documentation URL Find the product for which you need documentation Then locate the specific category and model or version for your hardware or software product Use Adobe Acrobat Reader to open the manuals and release notes search for the sections you need and print them on most standard printers Go to Adobe Systems at the www adobe com URL to download a free copy of the Adobe Acrobat Reader How to get help If you purchased a service contract for your Nortel Networks product from a distributor or authorized reseller contact the technical support staff for that distributor or reseller for assistance If you purchased a Nortel Networks service program contact Nortel Networks Technical Support To obtain contact information online go to the www nortelnetworks com cgi bin comments comments cgi URL then click on Technical Support From the Technical Support page you can open a Customer Service Request online or find the telephone number for the nearest Technical Solutions Center If you are not connected to the Internet you can call 1 800 4NORTEL 1 800 466 7835 to learn the telephone number for the nearest Technical Solutions Center An Express Routing Code ERC is available for many Nortel Networks products and services When you use an ERC your call is routed to a technical support person who specializes in supporting that product or service To locate an ERC for your product or service go to the http www nort
170. ting aliases and or blended aliases SIP Provisioning Client User Guide Standard Nortel Networks Confidential 92 Chapter 8 User Management Adding a user to a domain or subdomain To add a user to a domain or subdomain 1 Click the Domains option 2 Under the domain or subdomain click the User 5 Add User menu option The Add new user window appears Figure 54 Figure 54 Add new user Add new user User Name Jabums 0 First Name baia sts lt SsS Last Name bus Password Confirm Password m 0 Service package all_services 7 Aliases Blended Aliases Status Reason ACTIVE x email dburns xyz com Business Phone Home Phone Cell Phone az Pager LoS E o Fax BEE Voicemail Server None Selected Private Charge ID Cg Public Charge ID I Voicemail Class of Service None Selected 7 Time Zone Eastem Standard Time Locale English Ez NN10043 113 Standard Nortel Networks Confidential Chapter 8 User Management 93 3 Enter information about the new user in the parameter fields as described in the following table Table 15 Table 15 Add user parameter descriptions Parameter Type Range Default Description User Name String 60 Up to 60 N A Username of this user Use lowercase Does characters not have to be the same name as the First Name First Name String
171. ting up Instant Message Notifications a 182 Using the SIP Provisioning Client to add emergency subscribers and telephony routes 183 Creating a COS for the 911 notification AA 184 Adding a gateway gateway route and trunk group 185 Adding a private telephony route eee 187 Adding a gateway telephony route eee 189 Adding an emergency subscriber 2 225 kk ee ee eee 190 Adding an OSN subserlber Xa KAKAIBABE a NAKA be eee ess 192 Using the SIP Personal Agent to route 911 emergency notifications 192 Setting up a route list for the emergency subscriber 222222 192 Setting up a rule for the emergency notification route 193 Inder CA AA AP AA 195 NN10043 113 Standard Nortel Networks Confidential Xi Figures Figure 1 SIP Provisioning Client login window cee eee eee 4 Figure 2 SIP Provisioning Client welcome window 2 22 2222 een 4 Figure 3 Session inactivity message 60 cece eee 5 Figure4 Time Zone details window cece eee eee es 7 Figure5 Add new timeZone engine 8 Figure 6 Adda New Role window 4 xa wa na KAKA KEEA REN aa NARE aaa 17 Figure 7 List System Roles window 2 222 00 e eee eee ene ees 18 Figures Role details WINdOW Qc don BANA KA da dhe eee dee Bee a 19 Figures Create new admin sciecceeeacieeenedhackes aaa dosed deena NG 20 Figure 10 Adna WINDOW 25 na na
172. tion The Domains window appears Figure 16 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 34 Chapter 3 Domain Management Figure 16 List Domains window step 1 Domains Criteria Selection Is a foreign domain Y Tpubs Add Criteria All oar Search by of these criteria An Domain name Tpubs Remove 2 From the Criteria Selection drop down list select one of the following as a search criteria Domain Name Isa Foreign domain ID or enter the name of the domain foreign domain or ID in the criteria selection text box 3 Click Add Criteria The search criteria you selected appears in the lower window and is used to refine your search Repeat steps 1 3 to list additional domains In the lower window area select whether to search by All or Any of the criteria specified Note that you do not have to add any criteria if you want to see all the domains in the network 6 Click Search to begin the search or Remove to remove a search criteria from the search list A list of domains based on the search criteria specified appears Figure 17 NN10043 113 Standard Nortel Networks Confidential Chapter 3 Domain Management 35 Figure 17 List domains step 2 Foreign Domains Namo Detail Delete Itpubs Details Delete pubs Details Delete 7 In the Domains window select a domain and click the Details link The details for
173. tion for more information e No additional harddrive space is required Local caching of web pages is performed by your web browser See your browser documentation for more information on the minimum disk space requirements e Mouse required e 800x600 or higher 16bpp 65 536 colors VGA or better video graphics card e Microsoft Windows 98 Second Edition SE Microsoft Windows 2000 Microsoft XP or Microsoft Windows NT 4 0 with Service Pack 5 SP5 e 56Kbps modem or other high speed connection For example cable modem Digital Subscriber Line DSL modem 10baseT ethernet an so forth e Netscape Communicator 4 77 or greater or Internet Explorer 5 0 or greater e Cookies and javascript enabled Starting the SIP Provisioning Client To start the SIP Provisioning Client from your PC 1 Start any supported web browser 2 Enter the Uniform Resource Locator URL for the SIP Provisioning Client The SIP Provisioning Client Login window appears Figure 1 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 4 Chapter1 Getting Started Figure 1 SIP Provisioning Client login window TORE NORTEL NORTEL NETWORKS NETWORKS WELCOME TO PROVISIONING START THE PROVISIONING AGENT co PROVISIONING AGENT LOGIN a Login from the PROVISIONING LOGIN with your username and password Use the Provisioning Agent to provision services 3 Enter your username and password in the respective fi
174. tions 177 created earlier for the 5 digit dialing between the subscribers in the rich abc com subdomain The following figure Figure 125 shows the new route list This route will be available to subscribers named paul and lobby in the subdomain rich abc com only Since the COS for lobby dial plan is lower than the COS for local dial plan subscriber paul has access to this route list Figure 125 Adding a route list to rich abc com Create a New Route List Name dig pn Description 5_digit_plan for rich abc Incoming Foreign Domain Call Routing BLOCK 0 Incoming Local Domain Call Routing BLOCK Class of Service lobby dial plan Telephony Route s 8 Click Save The following figure appears Figure 126 Figure 126 Listing of rich abc com route lists Route Lists List of RouteLists for rich abe com hes Se EE 5 digit plan for rich abc com 5 digit plan Brook Brook lobby dial plan Delete Associated Telephony Routes 5 digit plan 5 5 0 97268 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 178 Appendix B Understanding Telephony Routing and Translations Step 7 Test the telephony routing configuration At this point all subscribers COS route and route lists have been provisioned Before making any calls telephony routing can be verified using the Translations Tool menu option available in the domains and subdomains To
175. tive check box to select that the rule should appear in the Active Rules window Select the emergency route from the pull down menu next to the Active route field Click Save Rule Tip If you selected the Active check box in the Call Manager Rule Details screen then the rules you just programmed now appear in the Active rules window in the Call Manager Home screen Every time 911 is called the Call Manager checks the rules to match and route the 911 calls appropriately NN10043 113 Standard Nortel Networks Confidential 195 Index Numbers 911 emergency notification 181 adding a gateway telephony route 189 adding an emergency subscriber 190 adding an OSN subscriber 192 A Acronyms Xx Activation 45 activation key 45 Active Proxy parameter 30 adding auser 92 105 adding an administrator 19 Administration overview 11 administrator adding 19 deleting 21 viewing details 20 aliases deleting 107 109 listing 107 109 modifying 107 109 specifying search criteria 107 109 Aliases parameter 93 Allow All Codecs parameter 29 Alpha parameter 29 Always Use Media Portal parameter 31 Application Server parameter 53 assigned capacity 45 Audience xix B ban list definition 36 setting up 36 viewing a ban list 36 37 Behind Firewall parameter 29 Blended Aliases 93 blended user 92 95 Business Phone parameter 93 C CAS gateway 50 Cell Phone parameter 93 Channel Associated
176. to ring the phone In the first text box in the column enter a unique emergency number This number must correspond to the number provisioned in the gateway telephony route that routes to the proper gateway serving the PSAP for the OSN location for example 6911 Select SIP address from the drop down list In the second text box in the first column enter the SIP address of the OSN subscriber This is name of the target user who receives the IM notification for example sip guarddeskA abc com Select Web address from the drop down list Click Add Route The Add Route button updates the online user database with your the emergency subscriber and routing information Setting up a rule for the emergency notification route Once a route is set up a screening rule must be created that uses the defined emergency notification ring list to define the activation of 911 calls Tip The 911 notification is not activated until a rule has been applied To set up a screening rule for the first time 1 Click ListRules from the Call Manager screening and routing screen The Welcome to Call Manager screen displays SIP Provisioning Client User Guide Standard Nortel Networks Confidential 194 Appendix C 911 Emergency Notification 2 Click the create a screening rule link The Call Manager Rule Details screen displays Enter a name for emergency rule in the Rule name text box for example 911 rule Click the Ac
177. to save your service parameter changes Assigning services to a domain Once you add a value for a service parameter you can select a domain to assign the services to To assign services to a domain 1 Click the Services 5 Assign Services menu option The Assign Services window appears Figure 46 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 76 Chapter 6 Defining and Assigning Services Figure 46 Assign services window DR Sn NORTEL NEIRTEL TES ae NETWORKS NETWORKS s at GN WELCOME TO PROVISIONING Provisioning Assign Services gt C Admins SE Domains Select a domain eg Gateways i abc com v Continue gt C IPCM Clusters O Voice Mail 9 TI Services D Define Service Parameters i Assign Services om Syete G Change Password or Click here to assign services to multiple domains G Logout 2 Select a domain from the drop down list and click Continue To assign services to more than one domain click the link to assign services to multiple domains in the Assign Services window The Assign services to domains window appears Figure 47 NN10043 113 Standard Nortel Networks Confidential Chapter 6 Defining and Assigning Services 77 Figure 47 Assign services to a domain window Assign services to domains Select Domain s ccm H Select Service s Choose All Services Enable Voicemail Enable Audio Conference Maximum Number of Ports 15
178. u selected appears in the lower window and is used to refine your search Repeat steps 1 3 to list additional users In the lower window area select whether to search by All or Any of the criteria specified Note that you do not have to add any criteria if you want to see all the aliases in the selected domain This will also find all aliases in any of the selected domain s subdomains Figure 65 List aliases window VERY N RTEL NORTEL N NETWORKS NETWORKS Sub Domains EI Users G Add User G List Users List Aliases B List Jended Aliases SE Devices E Banned Users SE Status Reasons O Service Package m Telephony Routes ec nortelnetworks od pstn eg test ec xyz com eg Gateways TI IPCM Clusters SC Voice Mail SE Services WELCOME TO PROVISIONING Aliases Criteria Selection Last Name bums Add Criteria All Search by O An of these criteria y Remove Display is z entries per page Search 6 Define the size of your search list from the drop down list NN10043 113 Standard Nortel Networks Confidential Chapter 8 User Management 109 7 Click Search to begin the search or Remove to remove the search criteria from the search list The Aliases search results window appears Figure 66 Figure 66 List aliases search results Aliases Ans Dosis Usamamo Namo Detale Delete elena nortelnetworks com ebyrnes elena burns Details Delete 8 Click the Details
179. ubscriber Strip the 9 before reaching the subscriber company_dial_plan 5 4 digit to reach subscribers in rich abc com 9 10 digits to reach a PSTN subscriber Strip the 9 before reaching the subscriber 6 7 digits to reach xyz com from abc com all_dial_plans 6 7 digits to reach abc com from xyz com Telephony route provisioning scenario and examples The steps in this section provide a scenario and sequence to follow when using the sample dial plan to provision telephony routing NN10043 113 Standard Nortel Networks Confidential Appendix B Understanding Telephony Routing and Translations 159 e Step 1 Create the parent and subdomains on page 159 e Step 2 Create the COS on page 161 e Step 3 Create the subscribers and assign the COS on page 162 e Step 4 Create gateways gateway routes and trunk groups on page 165 e Step 5 Create the telephony routes on page 166 e Step 6 Create the telephony route lists and assign COS on page 174 e Step 7 Test the telephony routing configuration on page 178 Step 1 Create the parent and subdomains To create the parent and subdomains 1 Loginin to the SIP Provisioning Client Click the Domains 5 Add domain menu option Create a domain called abc com See the following figure Figure 99 and locate the parent domain in the SIP Provisioning Client SIP Provisioning Client User Guide Standard Nortel Networks C
180. w appears with a list of all provisioned gateways including the gateway just added Figure 85 Figure 85 Gateways window Gateways ana aaa N7 0060381695 PRI Delete Listing a gateway The List Gateway option allows an administrator to view information of all the available provisioned gateways To list a gateway 1 Click the Gateways gt List Gateways menu option The Gateways window appears Figure 86 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 138 Chapter 11 Gateways Figure 86 Gateways window List Gateways NORTEL NORTEL ES Unified Network NETWORKS NETWORKS N WELCOME TO PROVISIONING provisioning gt C Admins E Domains he et sane Gateway Host Gateway Type List Foreign Domains Gateways add Domain 0060381695 PRI Delete oc companywidgets com m nortelnetworks com eo pstn eo Gateways a Add Gateway a List Gateways B add a List Routes a Add TrunkGroup G List TrunkGroups N Click the gateway host name to view the details corresponding to that particular gateway 3 To modify gateway information enter the IP address or MADDR of the gateway in the textbox required For example nortelnetworks com maddr lt IP_address gt A To modify gateway description enter changes in the Gateway Type text box o Click Save To clear the text fields click Clear The Gateways window appears with a list of all provisioned g
181. way telephony route for the PSAP route 2 Complete the fields for the telephony gateway route to the PSAP in the Create New Telephony Route window Figure 139 The number in the From Digits and To Digits fields for example 911 corresponds to the number that will be provisioned in the SIP Personal Agent route list SIP Provisioning Client User Guide Standard Nortel Networks Confidential 190 Appendix C 911 Emergency Notification Figure 139 Create gateway telephony route to PSAP Create New Telephony Route Name 311 PSAP Route Description 9117 PSAP route From Digits BL To Digt 691 Min Number of Digits a 4 Max Number of Digits CUA gt Route Type Gateway Remove T gt Prefiz Pana Recursive no Route List Click Save Click the Change Parameters link on the route listing window Provision the gateway route and options as shown in the following figure Figure 140 By selecting the PUBLIC option the public charge ID assigned to a subscriber in abc com is sent as the calling number to the PSTN Figure 140 Gateway route options Parameters OverRide Charge ID NG Gateway Route Route for abc com Gateway RouteType Option OverRide Charge Value Clear 6 Click the List Telephony Routes menu option to view the list of telephony routes Notice that there are now two routes in this listing Adding an emergency subscriber To add an eme
182. window Reorder Trunk Groups Current Choices Available s1100 New Trunk Group Re Order 7 Inthe Current Choices Available window click UP or DOWN to reorder the trunk group 8 Click Reorder to submit the trunk group reorder to the database Adding a gateway trunk group The AddTrunkGroup menu option allows an administrator to add gateway trunk group information for a particular gateway Multiple trunk groups can be assigned to a gateway route If the first trunk group is busy or not available then the next trunk group in the route is used This option allows an administrator to view information for all available gateway trunk groups for a particular gateway To add a new trunk group 1 Click the Gateways gt AddTrunkGroup menu option The Create new trunkgroup window appears Figure 91 SIP Provisioning Client User Guide Standard Nortel Networks Confidential 142 Chapter 11 Gateways Figure 91 Create new trunkgroup window CON NORTEL NORTEL UG Unified Network NETWORKS NETWORKS K WELCOME TO PRC CProvisioning Create new trunkgroup SE Admins Domains Gateway 47 20 25 25 F ed Gateways Route Nortel D add Gateway Trunk Group Local a List Gateways a Add Route a List Routes Save Clear a Add TrunkGrou D List Lnkareps Select a gateway from the Gateway drop down list Select a route from the Route drop down list Enter a description for the new trunk group in the te
183. word Click Save The User details screen displays a message that the user was added successfully At the top of the screen click the Routes link to specify the route to the conference server Figure 59 Conference user add route Main 2004 properties Routes Customize service package User added successfully User details User Name conference First Name gt Last Name Password tt Confirm Password In the User Routes text box enter the SIP address that the conference server is expecting using the following format sip conference lt conference_server_IP_address gt nt_info proxy_foreign nortelservice conference Click Add The route now appears in the window of selected routes NN10043 113 Standard Nortel Networks Confidential Chapter 8 User Management 103 Figure 60 Conference user route added Main 2004 properties Routes Customize service package User routes 9 sip conference 4 02 117 5060 nt_info proxy_foreign nortelservice conference Selected sip conference 4 02 117 5060 nt_info proxy_foreign nortelservice conference REMOVE REMOVE ALL Save Click Save to save the route Adding conference server routes using the SIP Personal Agent To add multiple conference server routes using the SIP Personal Agent 1 Log in to the SIP Personal Agent The login name and password is the user name and password that was provisioned for the confere
184. xt box provided a Ff WO N Click Save To clear information from any of the fields click Clear The TrunkGroups window appears Figure 92 Figure 92 TrunkGroups window TrunkGroups Gamay eaaway ma nkaraan aan TT 147 20 25 25 Nortel Local Delete Listing a gateway trunk group To view trunk group information 1 Click Gateways 5 List TrunkGroups The TrunkGroups window appears Figure 93 NN10043 113 Standard Nortel Networks Confidential Chapter 11 Gateways 143 Figure 93 TrunkGroups window List TrunkGroup NORTEL NORTE NETWORKS NETWORKS WELCOME TO PROVISIONING ClProvisioning TrunkGroups aa kaaa kaaa 47 20 25 25 Nortel Local Delete 47 20 25 25 DallasRoute TexaxRoute Delete 47 20 25 25 CompanyRoute s1100 Delete Add Gateway D List Gateways B Add Route Bi List Routes B Add TrunkGroup D List TrunkGroups Orem To delete a gateway trunk group click the Delete link next to the gateway At the confirmation dialog box click OK to delete the gateway trunk group information from the database for that particular gateway or Cancel to return to the Trunk Groups window SIP Provisioning Client User Guide Standard Nortel Networks Confidential 144 Chapter 11 Gateways NN10043 113 Standard Nortel Networks Confidential 145 Appendix A Provisioning Sequence This section describes the sequence of provisioning tasks
185. y subscriptions Telephone SIP Multimedia PC generated Client SIP Multimedia Web Client SIP Provisioning Client User Guide Standard Nortel Networks Confidential 82 Chapter 7 Assigning Services and Creating Service Packages and time screening time of day day of week in the Call Manager portion of the SIP Personal Agent Service Option Parameter Description Client enforced Server enforced Report when A checkbox to report a user s Yes No inactive inactivity a user is inactive when they do not move their mouse or type on their keyboard within a configurable amount of time Inactivity If enabled an inactivity timer in Yes Yes No Enabled Timer in minutes that PC based clients will as a privilege minutes observe before reporting Inactive to lower bound of the Presence Module Values range what a user can from 10 to 600 with 15 being select is recommended If this service determined in the package parameter is enabled then SIP Provisioning the user must explicitly enable the Client feature on the client itself Report when If enabled then every call made by Yes Yes No Enabled onthe phone subscribers can have On the as a privilege in Phone presence reported to the the SIP Presence Module If this service Provisioning package parameter is enabled then Client the user must explicitly enable the feature on the client itself Enable disable None
186. y Notification Note You must have telephony routing and domain management provisioning rights to perform the tasks in this section This section describes how to set up 911 emergency notification using the SIP Provisioning Client and the SIP Personal Agent Topics in this section e 911 emergency notification terms and concepts on page 181 e Setting up Instant Message Notifications on page 182 e Using the SIP Provisioning Client to add emergency subscribers and telephony routes on page 183 e Using the SIP Personal Agent to route 911 emergency notifications on page 192 911 emergency notification terms and concepts The SIP Application Module supports sending Instant Message IM notifications to a specified On Site Notification OSN subscriber whenever a user makes a call to an emergency number such as 911 This service is provided by using the same mechanism that allows users to push web pages and or email links back to the originator of a call SIP Provisioning Client User Guide Standard Nortel Networks Confidential 182 Appendix C 911 Emergency Notification A Public Safety Answering Point PSAP is an agency or group of agencies designated and authorized to receive and respond to 911 emergency calls requiring one or more public services Police Fire Emergency Medical Service or all three The OSN is required so that the OSN staff can prepare for the arrival of the emergency res
187. y to find gateway 59 H Home Phone parameter 93 i2004 Internet Telephone adding 99 111 deleting 119 device parameters 111 112 113 listing 116 i2004 Locale parameter 28 12004 properties 100 Idle Display 28 IMS interworking profile CS2K 133 IPCM adding 42 assigning to a domain 44 definition 41 deleting 46 47 modifying 45 NN10043 113 Standard Nortel Networks Confidential Index 197 parameters 42 43 IPCM Name parameter 43 IPCM parameter 12004 100 L Last Name parameter 93 Line based voice mail server general parameters Application Server 65 Client contact 65 Description 65 Domain name 65 Maximum Call Duration 65 Line based voice mail server parameters Gateway 67 Line 67 Message Desk 67 Position Number 67 Line based voice mail server SMDI parameters Address 63 Password 63 Port 63 SMDI Version 63 Username 63 Listing 128 listing auser 105 listing administrators 20 listing provisioning roles 17 Locale parameter 94 Location parameter 28 M Managing 91 Max Number of Digits parameter telephony route 125 Maximum Number of Presence Subscriptions Accepted parameter 31 Min Number of Digits parameter telephony route 125 modifying auser 105 N Name parameter telephony route 125 O online help 5 how to use 5 question mark help 5 P Pager parameter 93 parameters services 81 user 93 password changing the admin 9 Password parameter 57 93 PDIL Timer parameter 2

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