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Nortel Networks ICS 4.1 User's Manual

1. Line digits 029 030 031 032 Telephone number Trunk type Loop BRI 2 BRI ST Loop BRI 2 BRI ST Loop BRI 2 BRI ST Loop BRI 2 BRI ST BRI U2 BRI U4 BRI U2 BRI U4 BRI U2 BRI U4 BRI U2 BRI U4 Line type Public Pool Public Pool Public Pool Public Pool Private to Private to Private to Private to Dial mode Pulse Tone Pulse Tone Pulse Tone Pulse Tone PrimeSet 21 21 21 21 Auto privacy Y N Y N Y N Y N Td Unspr Super Unspr Super Unspr Super Unspr Super An Manual Auto Manual Auto Manual Auto Manual Auto if Ans mode Auto Y N Y N Y N Y N Ans with DISA Aux ringer Y N Y N Y N Y N Full AutoHold Y N Y N Y N Y N LossPkg ShortCO MediumCO ShortCO MediumCO ShortCO MediumCO ShortCO MediumCO LongCO ShortPBX LongCO ShortPBX LongCO ShortPBX LongCO ShortPBX LongPBX LongPBX LongPBX LongPBX Name Name max 7 char Line no digis 029 030 031 032 Restrictions Line restrns Tables for recording Restriction filters are provided under Terminals amp Sets Normal 03 03 03 03 Night 21 21 21 21 Evening 22 22 22 22 Lunch 23 23 23 23 Sched 4 00 00 00 00 Sched 5 00 00 00 00 Sched 6 00 00 00 00 Remote restrns Normal 04 04 04 04 Night 31 31 31 31 Evening 32 32 32 32 Lunch 33 33 33 33 Sched 4 00 00 00 00 Sched 5 00 00 00 00 Sched 6 00 00 00 00 P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 26 Remote restrns Rem
2. Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 37 Progrming pswds Passwords Progrming pswds Installer 266344 CONFIG Sys Coord 727587 SCPLUS Sys Coord 23646 ADMIN Basic 22742 BASIC IRAD password Passwords IRAD pswd IRAD pswd Sys ID Hospitality Passwords Hospitality Desk pswd 4677 HOSP Cond pwsd None Time amp Date Hour Minutes Year Month Day 01 00 99 01 01 P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 38 System prgrming Hunt groups System prgrming Hunt groups Group Name Number 7 characters Members DN DN DN DN DN Appr only Appr only Appr only Appr only Appr only Appr amp Ring Appr amp Ring Appr amp Ring Appr amp Ring Appr amp Ring Ring only Ring only Ring only Ring only Ring only DN DN DN DN DN Appr only Appr only Appr only Appr only Appr only Appr amp Ring Appr amp Ring Appr amp Ring Appr amp Ring Appr amp Ring Ring only Ring only Ring only Ring only Ring only DN DN DN DN DN Appr only Appr only Appr only Appr only Appr only Appr amp Ring Appr amp Ring Appr amp Ring Appr amp Ring Appr amp Ring Ring only Ring only Ring only Ring only Ring only DN DN DN DN DN Appr only Appr only Appr only Appr only Appr only Appr amp Ring Appr amp Ring Appr amp Ring Appr a
3. Hospitality Room desk info Show set Room _ Adm pwd req d Y Call restrns Vacant 00 Use flt Basic 00 Mid 00 Full 00 Service time Hour 00 Minutes 00 Alarm Attn attempts 3 Retry intrvl 4 Attn duration 15 Time format 12hr Telco features VMsg cir tel s VMsg center 1 Tel No number VMsg center 2 VMsg center 3 VMsg center 4 VMsg center 5 ONN blocking Analog VSC Tone None Pulse None BRI VSC Code None Software Keys SyslD 8 digits Password Keys Key 1 8 digits Key 2 8 digits Key 3 8 digits Hardware Cd1 KSU Loop Card type Loop Lines 001 004 Discon timer 460 If BRI card Card type BRI ST Loops 201 204 P0906186 Issue 02 Loop Type if Loop type is T Lines B e 001 002 No SPIDs assigned if SPIDs are assigned SPID1 of B channls Network DNs No DNs assigned if Loop type is S Sampling Fixed DNs on Loop 201 Assign DNs Loop DN None if DNs are assigned Call type Both Card type BRI U4 if Loop type is NT D packet servce D packet serve N Lp201 None TEls No TEls on loop ONN bik SuprsBit if Loop type is LT DNs on Loop 201 Assign DNs Loop DN None if system uses standard feature cartridge Cd2 KSU Loop Maintenance System version Port DN status Module status Sys test log Sys admin log Provisioning Tests Remote montr Off Usage Metrics Hunt groups Call by call
4. Lunch None if number is programmed Line assignment DISA DN None Sched 4 None disi a Show line _ Auto Attendant Sched 5 None Disp ay digits Lnnn Unassigned Sched 6 None if Display digits N Mode Broadcast Auto Attend Off Sched Night Name Sys Spd Dial 01 Hunt delay 4 Attd Set 21 Service Off Bypass restr n N If busy BusyTone Language Overflow N Timeout 60 First English Sched Evening Passwords Overflow DN or Second NONE Sched Lunch hunt group DN System Answer Sched Sched 4 COS pswds Name 7 characters After 3 rings Sched Sched 5 P Change DNs Fax Switch Off Sched Sched 6 Show pswd _ Ol ON Max 7 digis pr Common settings on was New DN _ Max 7 digits HR EE ser None Control sets Line flt None Featr settings LOO1 Answer No For i Remote pkg None Backgrnd muko Show ln Call log pswds On hola a ow group L001 21 CCR group 1 For sets Show set _ Receiver volume Show DN _ Show set Log pswd None Use sys volume 21 Unassgnd E I amp timeout 45 Sch d I Progrming pswds oj 45 p chedule names Fax DN None Sched 1 Night Installer 266344 Park mode Lowest Sched 2 Evening CONFIG Trnsfr callbk 4 Remote access Sched 3 Lunch SysCoord 727587 DRT to prime Y Sched 4 Sched 4 SCPLUS DRT delay 4 Remote access pkgs Sched 5 Sched 5 Sys coord 23646 Held reminder N Show pkg _ Sched 6 Sched 6 ADMIN if Held reminder Y LinePool access Schedule times Basic
5. Compact ICS 4 1 Programming Record P0906186 Issue 02 Restrictions Terminals amp Sets Restrictions Restrn filters Terminals amp Sets Restrictions Restrn filters Page 17 Restrn flt Restrn Default Overrides Number Value Number Value 00 No restrictions only filter that cannot be changed 01 01 0 02 1 001 1800 002 1877 003 1888 03 911 001 911 04 411 05 976 06 1976 07 1 976 08 1900 09 1 900 10 5551212 02 99 No restrictions P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 18 Restrn filters continued Terminals amp Sets Restrictions Restrn filters Restrn flt Restrn nn Override 01 99 2digits Restriction max 15 digits 3 digits Overrides max 16 digits Compact ICS 4 1 Programming Record P0906186 Issue 02 Set restrns Terminals amp Sets Restrictions Set restrns Page 19 SetS max 7 digits names max 7 char Filters Normal 02 02 02 02 02 02 02 02 Night 11 11 11 11 11 11 11 11 Evening 12 12 12 12 12 12 12 12 Lunch 13 13 13 13 13 13 13 13
6. Name 221 Remote restrns Profile PROF 1 Lines Norma User prefernces Night 31 Model M7208 Show line retaj X unc 33 Dialpad 0 20 Button prgrming Trunk Line data Sched 4 00 User speed dial m Sched 5 Call log opt ns ae Sched 6 Trunk Type Loop Ehe 00 Startup an po Line type Public Telco features Dialing opt ns Dial mode Template Standard dial PrimeSet m VMsg center 1 mp g Biens Language English Display cntrst 4 Auto privacy d Start DN 21 S y i Trunk mode Unspr Services e g yp ii if Trunk mode Super Restrictions Ans mode Manual Ringing service Terminals amp Sets i Restrn filters iransmode Aulo Rinai Ans with DISA Y inging groups Show set Show da Au unge Show group Restrn Ri 01 ee No restrictions Full AutoHold N en Line assignment Restrn 01 0 LossPkg MediumCO 21 Assidhed Show line Deny 0 TERO or BRI U4 Sched Night L001 Appr amp Ring No overrides fun ype BRIST Service Off LinePool access Set restrns Line type Public Trunk answer Y Line Pool A N Filters PrimeSet 21 ExtraDial 21 Line Pool B N Normal 02 Auto privacy Y Line settings Line Pool C N Night 11 Ans mode Manual Show line Prime line None Evening 12 if Ans mode Auto Ring grp 01 Intercom keys 2 Lunch 13 Ans with DISA Y Aux ringer N Answer DNs Sched 4 00 Aux ringer N Sched Evening Show set _ Sched 5 00 Full AutoHold N Sched Lunch 21 Unassigned Sched 6 00 If Target Line 049 074 Sched Sched 4 OLI f None
7. P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 34 Sys speed dial Speed dial Number to dial Use prime line Poolcode Display Name max 16 char Bypass 01 70 max 24 digits Use routing tabl Use Line digits Default is speed dial code restr n Use prime line Poolcode IY Y N Use routing tabl Use Line Use prime line Poolcode Y Y N Use routing tabl Use Line Use prime line __ Y Y N Use routing tabl Use Line Use prime line Poolcode Y N Use routing tabl Use Line Use prime line __ Y Y N Use routing tabl Use Line Use prime line __ Y N Use routing tabl Use Line Use prime line Poolcode Y Y N Use routing tabl Use Line Use prime line Poodcode Y N Y N Use routing tabl Use Line Use prime line Poolcode Y Y N Use routing tabl Use Line Use prime line __ Y Y N Use routing tabl Use Line Use prime line __ Y N Use routing tabl Use Line Use prime line __ Y Y N Use routing tabl Use Line Use prime line Poodcode Y Y N Use routing tabl Use Line Use prime line __ Y N Use routing tabl Use Line Use prime line __ Y N Y N Use routing tabl Use Line Use pri
8. ee Line type Select how a line will be used by telephones in the system Choose Public to be able to assign the line to any telephone Choose Private to make the line private to a telephone Enter the DN of the telephone you want fo assign the line Choose Pool to place the line in a line pool A to C ee Rec d Enter the Received number for this target line When the system automatically answers an incoming call on auto answer Loopstart or BRI lines it collects the number of digits specified by the Rec d length setting matches these digits to a Received number and routes the call to the appropriate target line A Received number cannot be the same as or be the start digits of a line pool access code a destination code the DISA DN or the Auto DN ee Dial mode Select the appropriate dial mode for the line The dial mode you select here must match the dial mode setting of the line at the central office the public network The default is tone This setting does not appear for target lines ee PrimeSet Enter the DN of a prime telephone as a backup to answer calls on this line Auto privacy Select whether a line will be private to the individual on a call or whether it can be shared by other users while a call is in progress The Privacy setting can be suspended for individual calls using the privacy feature Feature ee Trunk mode Select whether the line operates with disconnect supervision Auto
9. Allows you to determine how an incoming call will be handled by the hunt group Hunt delay Select a delay value to determine how long a set rings before the call moves on the next member set ee f busy Allows you to determine how an incoming call is to be treated when all hunt group member sets are busy ee Q Timeout Allows you to set the number of seconds the incoming call remains in the hunt group call queue before it is offered to the overtlow position Overflow Enter the DN of the set you want the hunt group overflow calls to be presented Change DNs Change the DN of a telephone All DNs must be the same length The first digit of a new DN cannot be the same as the external line access code the Call Park prefix the Direct dial digit or the first digit of a line pool access code If you change an individual DN you must quit programming for the change to take effect If you have additional programming to do quit and then begin a new programming session Featr settings Programming for features that are used system wide Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 65 Backgrnd music Select whether users can listen to music through their telephone speaker using the Background Music feature Feature 8 6 A music source must be connected to the ICS ee On hold Select whether a caller on hold hears music from a source such as a radi
10. Page 5 Compact ICS 4 1 Programming Record Page 6 Defaults are shown in bold and underlined Programming overview Profiles 2 and 3 Profile PROF 1 Dialpad Q Z 0 Startup Template Square Start DN 21 Terminals amp Sets Show set _ Line access Line assignment Show line _ 1001 Appr amp Ring LinePool access Line Pool A N Line Pool B N Line Pool C N Prime line None Intercom keys 2 Answer DNs Show set _ 21 Unassigned OLI None Capabilities Fwd no answer Fwd to None Forward delay 4 Fwd on busy Fwd to None DND on Busy N Handsfree None HF answerback Y Pickup grp None Page zone 1 Paging Y D Dial Seti Priority Call N Hotline None if Hotline Extrnl and number specified Use prime line Aux ringer N Allow redirect N Redirect ring Y ATA settings ATA ans timer 7 if DN I ATA 3 ATA use Off Site Compact ICS 4 1 Programming Record Name 221 User prefernces Model Button prgrming User speed dial Call log opt ns No one answered Dialing opt ns M7208 Standard dial Language English Display cntrst 4 Ring type 1 Restrictions Restrn filters Show filter Restrn 00 No restrictions Restrn 01 0 Deny 0 No overrides Set restrns Filters Normal 02 Night 11 Evening 12 Lunch 13 Sched 4 00 Sched 5 00 Sched 6 00 Set lock None Allow last no Y Allow saved no Y Allow link Y Line set rstrns Show line Normal Non
11. NORTEL NORSTAR Contents Installed equipment 2 Programming overview Profiles 1 and 4 3 Programming overview Profiles 2 and 3 6 Installed telephones and other devices 9 Profile 10 Dialpad 10 Startup 10 Terminals amp Sets 10 Line Access 10 Capabilities 11 Name 12 User prefernces 12 Button prgrming 13 User speed dial 16 Restrictions 17 Restrn filters 17 Set restrns 19 Line set restrns 19 Telco features 19 CLASS assignmnt 19 1stDisplay 20 Called ID 20 Log space 20 Lines 21 Trunk Line Data 21 If Loop BRI 2 BRI ST BRI U2 or BRI U4 21 Name 21 P0906186 Issue 02 Compact ICS 4 1 Programming Record Restrictions 21 Telco features 22 Telco features 24 If Target lines 26 Services 29 Ringing service 29 Restriction service 29 Routing service 30 Dest codes 31 Common settings 33 Control sets 33 Schedule names 33 Sys speed dial 34 Passwords 35 COS pswds 35 Call log paswds 36 Progrming pswds 37 IRAD password 37 Hospitality 37 Time amp Date 37 System prgrming 38 Hunt groups 38 Change DNs 38 Featr settings 39 Direct dial 39 CAP assignment 39 Access codes 40 Auto Attendant 40 Auto Attendant greetings 41 Fax DN 41 Remote access 42 Rec d length 42 DN length 42 Compact ICS 4 1 Programming Record P0906186 Issue 02 National length 43 Make Break ratio 43 Release reasons 43 Intrnl modem 43 Alarm reporting 43 Hospitalit
12. Page 50 DNs on Loop 7 ISDN DNs max for the system Loop DN if Loop is T ClockSrc Primary Scndry Primary Scndry Primary Scndry Primary Scndry TimMstr TimMstr TimMstr TimMstr Ovlap recving Y N Y N Y N Y N Public Digit length 12345678910 11 12 13 14 15 12345678910 11 12 13 14 15 12345678910 11 12 13 14 15 12345678910 11 12 13 14 15 Cd2 KSU for Profiles 2 and 3 For Loopstart Trunk Cartridges Card type Loop Lines 025 028 Discon timer 60 100 260 460 600 For BRI Cartridges Card type BRI 2 BRI ST Loops 225 226 227 228 Loop 225 226 227 228 Type S T S T S T S T Lines ae Ep TU if Loop is S Sampling Adaptve Fixed Adaptve Fixed Adaptve Fixed Adaptve Fixed DNs on Loop 7 ISDN DNs max for the system Loop DN Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 51 if Loop is T ClockSrc Primary Scndry Primary Scndry Primary Scndry Primary Scndry TimMstr TimMstr TimMstr TimMstr Ovlap recving Y N Y N Y N Y N Public Digit length 123456789 10 11 12 13 14 15 12345678910 11 12 13 14 15 12345678910 11 12 13 14 15 12345678910 11 12 13 14 15 P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 52 Maintenance System version Maintenance
13. Sched 4 00 00 00 00 00 00 00 00 Sched 5 00 00 00 00 00 00 00 00 Sched 6 00 00 00 00 00 00 00 00 Set lock None None None None None None None Partial Partial Partial Partial Partial Partial Partial Full Full Full Full Full Full Full Allow last no Y N Y N Y N Y N Y N Y N Y N Allow saved no Y N Y N Y N Y N Y N Y N Y N Allow link Y N Y N Y N Y N Y N Y N Y N Line set restrns Terminals amp Sets Restrictions Line set restrns Normal None Night None Evening None Lunch None Sched4 None Sched5 None Sched6 None Telco features Terminals amp Sets Telco features CLASS assignmnt Terminals amp Sets Telco features CLASS assignmnt Sets max 7 digits names max 7 char Caller ID set Linett Linett Linett Linett Linett Linett Linett Y N Y N Y Y Y N Y N Call log set Line Line Line Line Line Line Line Y N Y Y Y Y Y Y N Extl VMsg set Line Line Line Line Line Line Line Y Y Y Y Y Y N N P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 20 1stDisplay Terminals amp Sets Telco features 1st Display Name Name Name Name Name Name Name Numbr Numbr Numbr Numbr Numbr Numbr Numbr Line Line Line Line Line Line Line Called ID Terminals amp Sets Telco features Called ID Log space Terminals amp Sets Telco features Log space Log space Log Log Log Log
14. default DN length and default Received number length are also defined by the Start DN If the first digit of a DN is the same as the Direct dial digit the Call Park prefix or the first digit of a line pool access code it sets them to None Terminals amp Sets This programming section lets you assign settings to each telephone Show set Enter the DN of the telephone you want to program Line access Assign lines to individual telephones You can copy the settings from one telephone to another ee Line assignment Line assignment allows you to determine which lines are assigned to the telephone and how incoming calls on those lines will be handled eee Show line Enter the line numbers of the lines to be assigned to the telephone ee Prime line Select a prime line for the telephone The prime line is the first line selected automatically for making calls from the telephone To select a line or line pool as prime line the line or line pool must have been assigned to the telephone ee Intercom keys Select the number of intercom buttons on a telephone for accessing internal lines and line pools ee LinePool access For each line pool A to C select whether a telephone will have access ee Answer DNs Assigns answer buttons to a telephone so that it can monitor and answer calls for another telephone You can assign up to five answer DNs eee Show set Enter the DN of the telephone
15. ee Auto DN Enter the DN that a remote user can dial on an auto answer line so that the line is answered with system dial tone A remote user can then use the system resources allowed by the remote access package assigned to the line The length of the Auto DN is the same as the Rec d length The Auto DN cannot be the same as a line pool access code or a destination code ee DISA DN Enter the DN that a remote user can dial on an auto answer line so that the line is answered with stuttered dial tone A remote user must then enter a Class of Service password to gain access to system resources The remote access package assigned to the Class of Service password determines which resources they can use The length of the DISA DN is the same as the Rec d length The DISA DN cannot be the same as a line pool access code or a destination code Auto Attendant This programming section lets you access the Auto Attendant features System Answer and Custom Call Routing ee Auto Attend Set to On to make the Auto Attendant features available for use ee Attd Set Enter the DN of the set which will have its lines answered by System Answer It should not be the DN for an external ATA or the internal ATA Language Select the language used for announcements English French or Spanish eee First Select the first language choice eee Second Select the second language if applicable ee System Answer This featur
16. or photocopy this table Control set ___ Control set ___ Control set Control set __ Control set ___ Control set _ _ _ Set ___ Set ___ Set ___ Set ___ Bet _ Set ___ Control set _ Control set Control set Control set ___ Control set Control set _ _ _ Set ___ Sek Set ___ Set ___ Set Set ___ Control set _ Control set Control set _ Control set _ Control set ___ Control set _ _ _ Schedule names Services Common settings Schedule names Schedule Sched Sched Sched Sched Sched Sched Night Evening Lunch Sched 4 Sched 5 Sched 6 Schedule Start Stop Start Stop Start Stop Start Stop Start Stop Start Stop times Monday 23 00 07 00 17 00 23 00 12 00 13 00 00 00 00 00 00 00 00 00 00 00 00 00 Tuesday 23 00 07 00 17 00 23 00 12 00 13 00 00 00 00 00 00 00 00 00 00 00 00 00 Wednesday 23 00 07 00 17 00 23 00 12 00 13 00 00 00 00 00 00 00 00 00 00 00 00 00 Thursday 23 00 07 00 17 00 23 00 12 00 13 00 00 00 00 00 00 00 00 00 00 00 00 00 Friday 23 00 07 00 17 00 23 00 12 00 13 00 00 00 00 00 00 00 00 00 00 00 00 00 Saturday 23 00 07 00 17 00 23 00 12 00 13 00 00 00 00 00 00 00 00 00 00 00 00 00 Sunday 23 00 07 00 17 00 23 00 12 00 13 00 00 00 00 00 00 00 00 00 00 00 00 00
17. 22742 Remind delay 60 Pool A ON Monday BASIC Directd pickup Y ee Sn Ni emore admin N Sched Night IRAD pswd lt Sys ID Page tone Y NES x Start fime 23 00 Page Timeout 180 CN Stop time 07 00 Hospitality Daylight time Y Sh w line Sched Evening a ow line AutoTime amp Date Y Start time 17 00 Desk pswd 4677 Call 1001 Rem pkg 00 Stop time 23 00 HOSP 5 sae EF IRAD Sched Lunch Cond pswd None Go Answer line None 3 Space log AR Start time 12 00 S rings Stop time 13 00 T Host delay Rec d length 2 S NP Time amp Date Link Time 600 3 Start time 00 00 AlarmSet 21 DNlength 2 Stop time 00 00 Hour 01 Set relocation N Sched Sched 5 Minutes Anskey Basic Nat nl length 10 Start time 00 00 Direct dial Stop time m Year Release reasons Sched Sched 6 D Dial 1 Intrnl Text None Start time 00 00 Month 01 Intrnlit 21 mod Stop time 00 00 CAP assignment Intrnl modem Fast Tuesda Day 91 if remote administration is enabled Wednesday CAP None Thursday Access codes Alarm reporting Gen EES Line pool codes Auto report oft WEN Hunt Line A None Phone 1 None unday unt groups SUM Line pool B None Phone 2 mE Show group _ Line pool C None Use line None Sys speed dial HGnn lt DN gt Park prefix 1 Retry time 15 Member DNs Extrnl code 9 Num retries 5 Speed dial _ MOO I 01 Appr amp Ring Direct dial 0 Auto DN None Compact ICS 4 1 Programming Record P0906186 Issue 02
18. DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN Fax Switch On Off Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 41 Auto Attendant greetings Note Programmable prompts customized greetings are only available with the CICS 4 1 Standard Software I RAD enabled Auto Attendant with programmable prompts configuration Auto att grtngs User recorded or pre recorded greeting Source Used by greeting feature A User SA ti Company greeting CCR B User CCR Business closed User CCR Caller menu D User or SA Operators busy pre recorded E User or SA Dial the extension pre recorded CCR User or SA F Hold the li Hold the line pre recorded CCR G User or CCR Thank Thank you pre recorded Fax DN System prgrming Fax DN Fax DN None P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 42 Remote access System prgrming Remote access Pkg Line pools Remote page Remote admin Remote monitor 00 Package 00 permits no access to line pools Y N Y N Y N 01 A B C Y N Y N Y N 02 A B C Y N Y N Y N 03 A B C Y Y N Y N 04 A B C Y N Y N Y N 05 A B C Y N Y N Y N 06 A B C Y N Y N Y N 07 A B C Y N Y N Y N 08 A B C Y N Y N Y N 09 A B C Y N Y N Y N 10 A B C Y N Y N Y N 11 A B C Y N Y N Y N 12 A B C Y N Y N Y N 13 A B C Y N Y N Y N 14
19. Log Log Log Log 0 Pool 250 Pool Pool Pool Pool Pool Pool Pool Compact ICS 4 1 Programming Record P0906186 Issue 02 Lines Trunk Line Data Record settings for lines Loop 001 004 and 025 028 BRI 001 008 and 025 032 Target lines 049 074 If Loop BRI 2 BRI ST BRI U2 or BRI U4 BRI 2 for Profiles 2 and 3 only BRI U2 and BRI U4 for Profiles 1 and 4 only Page 21 Line digits 001 002 003 004 Telephone number Trunk type Loop BRI 2 BRI ST Loop BRI 2 BRI ST Loop BRI 2 BRI ST Loop BRI 2 BRI ST BRI U2 BRI U4 BRI U2 BRI U4 BRI U2 BRI U4 BRI U2 BRI U4 Line type Public Pool Public Pool Public Pool Public Pool Private to Private to Private to Private to D ial mode Pulse Tone Pulse Tone Pulse Tone Pulse Tone PrimeSet 21 21 21 21 Auto privacy Y N Y N Y N Y N TRES Unspr Super Unspr Super Unspr Super Unspr Super Ah Manual Auto Manual Auto Manual Auto Manual Auto if Ans mode Auto N N Y N Ans with DISA Aux ringer Y N Y N Y N Y N Full AutoHold Y N Y N Y N Y N lossPkg ShortCO MediumCO ShortCO MediumCO ShortCO MediumCO ShortCO MediumCO LongCO ShortPBX LongCO ShortPBX LongCO ShortPBX LongCO ShortPBX LongPBX LongPBX LongPBX LongPBX Name Name max 7 char Line digits 001 002 003 004 Restrictions Line restrns Tables for recording Restr
20. Set relocation Y N Ans key Basic Enhanced Extended Direct dial System prgrming Direct dial D Dial1 Intrnl if D Dial Intrnl Extrnl if D Dial Extrnl Use if D Dial Extrnl D Dial Intrnl Extrnl 21 None None Prime Line Line None Pool code Routing tabl CAP assignment System prgrming CAP assignment CAP 1 None P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 40 Access codes System prgrming Access codes Line pool codes A B Park prefix 1 2 3 4 5 6 7 8 9 None Extrnl code 0 1 2 3 4 5 7 8 9 None Direct dial 0 1 2 3 4 5 7 8 9 None Auto DN None Received DISA DN None Received Auto Attendant System prgrming Auto Attendant Auto Attend On Off Attd Set 21 Language First English French Spanish Second English French Spanish None System Answer After 2 3 4 5 6 7 8 9 10 11 12 number of rings Fax Switch On Off CCR After 2 4 5 6 7 8 9 10 11 12 number of rings For line Line _ _ Line _ _ Line _ _ Line _ _ Line _ _ Line _ _ Answer Answer Answer Answer Answer Answer YES NO YES NO YES NO YES NO YES NO YES NO CCR groups Group 1 Group2 Group 3 Group 4 Group5 Group6 Group7 Group8 Group9 DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN DN
21. ShortCO MediumCO ShortCO MediumCO LongCO ShortPBX LongCO ShortPBX LongCO ShortPBX LongCO ShortPBX LongPBX LongPBX LongPBX LongPBX Name Name max 7 char Line no digits 005 006 007 008 Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 23 Restrictions Line restrns Tables for recording Restriction filters are provided under Terminals amp Sets Normal 03 03 03 03 Night 21 21 21 21 Evening 22 22 22 22 Lunch 23 23 23 23 Sched 4 00 00 00 00 Sched 5 00 00 00 00 Sched 6 00 00 00 00 Remote restrns Normal 04 04 04 04 Night 31 31 31 31 Evening 32 32 32 32 Lunch 33 33 33 33 Sched 4 00 00 00 00 Sched 5 00 00 00 00 Sched 6 00 00 00 00 Remote restrns Remote access packages are programmed under System prgrming Remote access Rem access pkgs Remote pkg 00 00 00 00 Telco features VMsg center 123 45N 123 45N 123 45N 123 45N LongCO ShortPBX LongPBX LongCO ShortPBX LongPBX Line digits 025 026 027 028 Telephone number Trunk type Loop BRI 2 BRI ST Loop BRI 2 BRI ST Loop BRI 2 BRI ST Loop BRI 2 BRI ST BRI U2 BRI U4 BRI U2 BRI U4 BRI U2 BRI U4 BRI U2 BRI U4 Line type Public Pool Public Pool Public Pool Public Pool Private to Private to Private to Private to Dial mode Pulse Tone Pulse Tone Pulse
22. System version System Version Port DN Status SP Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device P0906186 Issue 02 Compact ICS 4 1 Programming Record ssue Sys test log Page 53 Maintenance Sys test log Sys Test Log Log item Time of log item Number of repetitions Time and date that log was checked P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 54 Sys Admin Log Maintenance Sys Admin Log Sys Admin Log Log item Time of log item Number of repetitions Time and date that log was checked Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 55 Template specific defaults For the Norstar CICS 4 1system the Square template is the default template The Square default values are use
23. copied CAP module memory button assignments Ring volume User speed dial entries P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 2 Installed equipment 0x16 ICS Telephones Quantity Equipment Quantity Equipment Compact ICS Integrated Communications System M7100 Trunk Cartridge Loop Start M7208 Trunk Cartridge Cl Call Information M7310 2 line Basic Rate ST I F line card Profiles 2 and only M7310 with Busy Lamp Field BLF A line Basic Rate ST I F line card M7324 2 line Basic Rate U I F line card Profiles 1 and 4 only M7324 with 1 Central Answering Position CAP A line Basic Rate line card Profiles 1 and 4 only M7324 with 2 Central Answering Positions CAP Expansion Cartridge 8 port no clocking International set Profiles 2 3 and 4 Expansion Cartridge with Clocking Single line telephone Clocking Cartridge Emergency telephone Feature Cartridge Data terminals Auxiliary equipment Quantity Equipment Quantity Equipment External paging equipment External music source Station auxiliary power supply Auxiliary ringer Shoulder rest CTA 500dm Headset Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 3 Defaults are shown in bold and underlined Programming overview Profiles 1 and 4
24. for which this telephone will have an answer button ee OLI 4 Enter a Network DN to be used for the Call Display information when this telephone makes an outgoing call on a BRI line ee OLI as calld For some ISDN sets for example video conference sets this allows the OLI digits to replace the ISDN set s internal DN digits for proper call setup Profile 1 amp 4 only Capabilities A programming section that lets you select the capabilities for each telephone ee Fwd no answer Redirect all incoming calls when this telephone does not answer eee Fwd to Enter the external number or the DN of the Norstar telephone to which you want to redirect all incoming calls eee Forward delay Select the number of rings before an unanswered call is forwarded The heading appears only if a Forward no answer external number or DN is assigned ee Fwd on busy Redirect all incoming calls when this telephone is busy with another call see Fwd to Enter the external number or the DN of the Norstar telephone to which you want calls to be redirected when this telephone is busy ee DND on Busy Select whether or not an incoming call rings if the user is already on another call ee Handsfree Select whether Handsfree will be available to a telephone Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 57 ee HF answerback Select whether a user can automatically answer
25. if required Use Select the line pool you want this route to use ee Dest codes Define which routes are used when a destination code is dialed P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 62 eee Show Det ode Up to 500 destination codes are programmable Enter the digits up to 7 digits of the destination code that you want to define No two destination codes can be identical A destination code cannot begin with a digit assigned as the Call Park prefix or a Direct dial digit It cannot be the same as or be the start digits of a DN the DISA DN or the Auto DN a line pool code or a received number esee Normal For the last destination code define the normal service You will usually use the route that has the lowest cost for the times when normal service is in use esee AbsorbLength Enter the number of digits from the destination code that will not be dialed as part of the outgoing number 555 Night For this destination code define a route for each of the schedules as you have done for normal eeee Evening esee Lunch 555 Sched 4 555 Sched 5 555 Sched 6 service ee Sched Night This schedule can be activated automatically or manually or it can be left in the default Off eee Service Select how you want this service activated if applicable eee Overflow For each schedule choose whether you want a destination code to use the rou
26. section Port DN status View the Port DN status Module status View the Module status Sys test log View items in Sys test log Sys admin log View items in log Provisioning Place BRI loops in or out of service Tests Run and list any BERT set tests Remote montr Select whether or not the system can be monitored remotely Usage metrics This section allows you to gather statistical information on Hunt group usage Compact ICS 4 1 Programming Record P0906186 Issue 02 Meridian Norstar and Companion are trademarks of Nortel Networks Corporation Meridian Norstar Business Communication System is manufactured by Nortel Networks Corporation This document is for use with Norstar Compact ICS 4 1 1999 Nortel Networks Corporation All rights reserved P0906186 Issue 02 Printed in Canada
27. settings ee SysCoord Enter the new system coordinator password which gives you access to selected programming settings ee Sys coord Enter the new system coordinator password which gives you access to everyday programming settings ee Basic Enter the new basic password which gives you access to the most commonly used programming settings IRAD pswd View or change the password used for remote programming Hospitality A programming section that allows to create Hospitality services passwords if required rather than use the defaults Desk pswd Enter the new Desk password which gives access to all Hospitality services programming settings ee Cond pswd Enter a Condition password which gives certain employees access to the Room condition programming settings in Hospitality services Time amp Date A programming section that lets you set the system s clock to the correct time and date System prgrming A programming section that lets you change system wide settings Auto Attendant and CCR programming Hunt groups A programming section that lets you set up incoming calls on a specific DN to be routed to a group of sets ee Show group Enter the DN of the telephone you want to program eee Member DNs Enter the DN of the telephone you want to add to the group ee Line assignment Allows you to assign or unassign a line to a particular hunt group ee Mode
28. 202 203 204 Type S T LT NT S T LT NT S T LT NT S T LT NT Lines avden Cnn w MAJ SPID1 of B channls 1 2 1 2 1 2 1 2 Network DN 1 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 2 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 3 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 4 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 5 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 6 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 7 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 8 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 46 SPID2 of B channls 1 2 1 2 1 2 1 2 Network DN 1 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 2 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 3 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 4 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both B
29. 68 ee Room desk information Setting that allows the installer to assign sets to a room eee Show set Indicate the set you wish to configure eee Room Indicate the room associated with the set eee Adm pwd req d Indicate whether the set requires the use of the Hospitality Desk Admin password to access Hospitality Desk features ee Call Restrns Setting that allows the installer to assign dialing filters to room occupancy states eee Vacant Setting that indicates the Room is empty Use flt Enter the dialing filter for the room state The filters range from 00 to 99 eee Basic Indicates the filter to be assigned for that level of room occupancy see Mid Indicates the filter to be assigned for that level of room occupancy eee Full Indicates the filter to be assigned for that level of room occupancy ee Service time Setting that allows for the installer or system coordinator to program a system wide time when occupied rooms change state from Service done to Needs service eee Hour Enter the hour eee Minutes Enter the minutes ee Alarm Setting that allows the installer to configure the Alarm operation eee Atin attempts Number of times the Alarm time feature attempts to get the attention of the occupant before cancelling eee Retry intrvl The interval period in minutes between each Alarm attempt eee Attn duration The period programme
30. A B Y Y N Y N 15 A B C Y N Y N Y N Rem line access Line Line _ _ Line Line Default 00 Rem pkg _ Rem pkg _ Rem pkg _ Rem pkg _ Line Line _ Line Line Rempkg _ _ Rem pkg _ Rem pkg _ Rem pkg _ IRAD Line Line Line Line After 1234567 After 1234567 After 1234567 After 12 34567 8 9 10 11 12 rings 8 9 10 11 12 rings 8 9 10 11 12 rings 8 9 10 11 12 rings Line Line __ Line Line After 1234567 After 1234567 After 1234567 After 12 34567 8 9 10 11 12 rings 8 9 10 11 12 rings 8 9 10 11 12 rings 8 9 10 11 12 rings Rec d length System prgrming Rec d length Rec d length 23 4 5 6 7 DN length System prgrming DN length DN length 23 4 5 6 7 Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 43 National length System prgrming Nat nl length Nat nl length 1 2 3 4 5 7 8 9 10 Make Break ratio System prgrming Mk Br Profiles 2 and 3 only Make Break ratio 40 60 30 70 Release reasons System prgrming Release reasons Release reasons Intrnl modem System prgrming Intrnl modem Intrnl modem Fast Slow Alarm reporting System prgrming Alarm reporting Alarm report On Off Phone 1 None Phone 2 None Use line None Retry time 15 2 1 50 minutes Num retries 0 1 2 3 4 5 6 7 8 9 P0906186 Issue 02 Compac
31. Call type Voice Both Data Voice Both Data Voice Both Data Voice Both Data Network DN 3 Call type Voice Both Data Voice Both Data Voice Both Data Voice Both Data Network DN 4 Call type Voice Both Data Voice Both Data Voice Both Data Voice Both Data Network DN 5 PO906186 Issue 02 Compact ICS 4 1 Programming Record Page 48 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 6 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 7 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 8 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both SPID2 of B channls 1 2 1 2 1 2 1 2 Network DN 1 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 2 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 3 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 4 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 5 Call type Voice Data Voice Data Voice Data Voic
32. No overrides Routes Line restrns Show route Normal 03 Rte 000 Night 21 DialOut No numbr Evening 22 Use Pool A es 23 Dest codes Sched 4 00 Show DstCode _ Sched 5 00 Normal 000 Sched 6 00 Absorblength All Night None Evening None P0906186 Issue 02 Page 7 Lunch None if number is programmed Line assignment DISA DN None Sched 4 None Show line _ Auto Attendant Sched 5 None Display digits Lnnn Unassigned Sched 6 None if Display digits N Mode Broadcast Auto Attend ott Sched Night Name Sys Spd Dial 01 Hunt delay 4 Attd Set 2 Service ott Bypass restr n N If busy BusyTone Language Overflow N Timeout 60 First English Sched Evening Passwords Overflow lt DN gt or Second NONE Sched Lunch lt hunt group DN gt System Answer Sched Sched 4 COS pswds Name 7 characters After 3 rings Sched Sched 5 P Change DNs Fax Switch Off Sched Sched 6 Show pswd _ Old DN Max 7 digits Common settings on was New DN _ Max 7 digits HR ser None Control sets Line flt None Featr settings LOO1 Answer NO For i Remote pkg None Backgrnd muko Show Ine Call log pswds On hola a ow group L001 21 CCR group 1 For sets Show set _ Receiver volume Show DN Show set _ Log pswd None C Use sys volume 21 Unassgnd amp timeou 45 Sch d I Progrming pswds oj 45 p chedule
33. None None None None None None to to to to to to to Fwd delay 2346101234610 1234610 2346 10 1234610 234610 2 3 4 10 Fwd busy None None None None None None None to to to to to to to DND on Busy Y Y Y N Y N Y N Y N Handsfree Auto Std Auto Std Std Std Std A to Std Std None None None None None None None HF answerback Y N Y N N N N N Pickup grp 1234 1234 1234 1234 1234 1234 1234 None None None None None None None Page zone 1 2 3None 1 2 3None 1 2 3None 1 2 3None 1 2 3 None 1 2 3 None 1 2 3 None Paging Y N Y N Y N Y N Y N Y N Y N D Dial Set1 Set1 Set1 Set1 Set1 Set1 Set1 Set__ Set Set Set Set__ Set Set__ None None None None None None None Priority call Y N Y N Y N Y N Y N Y N Y N Hotline None None None None None None None Intrnl Intnl ___ Inirn ___ Inirn Inten ___ Inten ___ Extrnl Extrnl _ Extrnl Extrnl Extrnl Extrnl Extrnl Use Hotline on Use prime Use prime Use prime Use prime Use prime Use prime Use prime If Hotline Extrnl line line line line line line line Use line Use line tt __ Use line ft __ Use line ft __ Use line ft __ Use line ft __ Use line __ Pool code Pool code Pool code Pool code Pool code Pool code Pool code Use routing tabl Use routing tabl Use routing tabl Use routing tabl Use routing tabl Use routing tabl Use routing tabl Aux ringer Y N Y N Y N Y N Y N
34. Te Target line Sched Sched 5 low last no d OU as calld N m 4 Line type Public Sched Sched 6 a ow saved no Y Rec d None Capobilities Allow link Y If bus m o prime EW nan eer Line set rstrns Gen Restrn service Show line Fwd to None Auto privacy Y Forward delay 4 Norma None Aux ringer N Sched Night Fwd on busy Night None Service Off Fwd to Kong Evening None Name Hnenot Sched Evening Lunch None Des de Busy N Sched 4 Nase Restrictions Ego 4 Handstree None ched Sche HE anawerback Sched 5 None Restrn filters Sched Sched 5 Pickup grp None ar Show filter Sched Sched 6 Me i Telco features Restrn 00 Paging Y CLASS assignmnt ai Routing service D Dial Seti Show line _ eu i Priority Call N Caller ID set N y lis Routes Hotline None Call log set N Show route Line restrns if Hotline Extrnl and number Extl VMsg set N Normal Rte OOO specified Use prime line Ist Display Name Night i DialOut No numbr Aux ringer N Called ID N Kand Use Pool A Allow redirect N Log space ne 23 Dest codes Redirect ring Y log 0 Pool 250 Sched 4 00 Show DstCode ATA settings Sched 5 00 Normal 000 ATA ans timer 7 Sched 6 00 Absorblength All if DN I ATA 3 Night None ATA use Off Site Evening None P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 4
35. Tone Pulse Tone PrimeSet 21 21 21 21 Auto privacy Y N Y N Y N Y N Trunk mode Unspr Super Unspr Super Unspr Super Unspr Super Aco Manual Auto Manual Auto Manual Auto Manual Auto if Ans mode Auto Y N Y N Y N Y N Ans with DISA Aux ringer Y N Y N Y N Y N Full AutoHold Y N Y N Y N Y N kossbka ShortCO MediumCO ShortCO MediumCO ShortCO MediumCO ShortCO MediumCO LongCO ShortPBX LongPBX LongCO ShortPBX LongPBX P0906186 Issue 02 Compact ICS 4 1 Programming Record Name max 7 char Line digits 025 026 027 028 Restrictions Line restrns Tables for recording Restriction filters are provided under Terminals amp Sets Normal 03 03 03 03 Night 21 21 21 21 Evening 22 22 22 22 Lunch 23 23 23 23 Sched 4 00 00 00 00 Sched 5 00 00 00 00 Sched 6 00 00 00 00 Remote restrns Normal 04 04 04 04 Night 31 31 31 31 Evening 32 32 32 32 Lunch 33 33 33 33 Sched 4 00 00 00 00 Sched 5 00 00 00 00 Sched 6 00 00 00 00 Remote restrns Remote access packages are programmed under System prgrming Remote access Rem access pkgs Remote pkg 00 00 00 00 Telco features VMsg center 12345N 12345N 12345N 12345N Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 25
36. Y N Y N Allow redirect Y N Y N Y N Y N Y N Y N Y N Redirect ring Y N N N N N Y N Y N ATA settings if DN ATA 3 57 10 3 5 7 10 3 5 7 10 35710 3 5 7 10 3 5 7 10 35 7 10 ATA ans timer ATA use On site On site On site On site On site On site On site Off site Off site Off site Off site Off site Off site Off site if DN IATA Use ringback Use ringback Use ringback Use ringback Use ringback Use ringback Use ringback ATA ans timer 357 10 3 5 7 10 3 5 7 10 3 57 10 357 10 3 5 7 10 3 5 7 10 P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 12 Name Terminals amp Sets Name Name max 7 char 21 21 21 21 21 21 21 User prefernces Terminals amp Sets User preferences Model M7324 M7324 M7324 M7324 M7324 M7324 M7324 CAP M7310 M7310 M7310 M7310 M7310 M7310 M7310 M7208 M7208 M7208 M7208 M7208 M7208 M7208 M7100 M7100 M7100 M7100 M7100 M7100 M7100 ATA ATA ATA ATA ATA ATA ATA Intl set Intl set Intl set Intl set Intl set Intl set Intl set Button prgrming Record button programming starting on page 13 User speed dial Record user speed dial numbers starting on page 16 71 94 Call log opt ns Log all calls Log all calls Log all calls Log all calls Log all calis Log all calis Log all calls No autolog No autolog No autolog No a
37. a voice call without lifting the receiver or pressing the Handsfree Mute button This setting is always turned off for an M7100 telephone ee Pickup grp Select one of four pickup groups to which the telephone will belong Any user in a pickup group can answer calls to any other telephone in his or her group using the Call Pickup group feature Feature Choose None to disable the feature for this telephone Page zone Select one of three page zones to which this telephone will belong Choose None to prevent pages at this telephone Paging Select whether paging announcements can be made from this Norstar telephone ee D Dial Select whether you can call the Direct dial telephone from this telephone using the Direct dial digit Priority call Select whether to allow this telephone to interrupt calls or to override Do Not Disturb at another Norstar telephone A priority call Feature J 9 can be refused by the person whose call you are trying to interrupt by using Do Not Disturb Feature J A priority call cannot be blocked by a person whose telephone is already in Do Not Disturb ee Hotline Select whether a telephone number will be dialed automatically when a user lifts the receiver or presses are Choose Intrnl to enter an internal Norstar telephone as the hotline Choose Extrnl to enter an external telephone as the hotline ee Aux ringer Select whether an auxiliary ringer if i
38. amming Record P0906186 Issue 02 Button prgrming Page 13 M7100 Prgrming Default Last No M7208 Prgrming Default BO1 Grp Pickup BO2 Transfer BO3 Last No BOA Page Genrl BOS Conf Trans BOS Speed Dial BO7 Intercom BO8 Intercom M7324 Prgrming Default BO1 No default B02 No default 3 No default BOA No default BOS No default BOS No default BO7 No default BO8 No default BO9 No default B10 No default B11 No default B12 No default B13 Call Fwd B14 Speed Dial B15 Last No B16 Saved No B17 Conf Trans B18 Transfer B19 DND B20 Grp Pickup B21 Voice Call B22 Page Grnrl B23 Intercom B24 Intercom P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 14 M7310 Prgrming Default DND BO2 Transfer BO3 Call Fwd BOA Grp Pickup BO5 Page Grnr BO6 Conf Trans BO7 Last No BO8 Voice Call BO9 Intercom B10 Intercom B11 Set 21 B12 shift Set 33 B13 Set 22 B14 shift Set 34 B15 Set 23 B16 shift Set 35 B17 Set 24 B18 shift Set 36 B19 Set 25 B20 shift Set 37 B21 Set 26 B22 shift Set 38 B23 Set 27 B24 shift Set 39 B25 Set 28 B26 shift Set 240 B27 Set 29 B28 shift Set 241 B29 Set 30 B30 shift Set 242 B31 Set 31 B32 s
39. answer and DISA lines must be supervised This setting does not appear for target lines ee Ans mode Select whether the line will be answered manually normal call answering method or automatically by the system Auto answer allows remote access to your Norstar system This setting only appears if Trunk mode is supervised ee Ans with DISA Select whether a line programmed for auto answer will be answered with Direct Inward System Access DISA or with system dial tone This setting only appears if Ans mode is Auto This setting does not appear for target lines ee Aux ringer Select whether an auxiliary ringer if installed will ring for incoming calls on this specific line ee Full AutoHold Select whether an idle line will be put on hold when another line is selected This setting does not appear for target lines LossPkg Select the appropriate loss gain and impedance package for analog loop lines only Select the package based on the terminating switch type PBX or CO and the distance from the switch Short Medium or Long This setting only appears if the line is on a loopstart cartridge It does not appear for target lines P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 60 You can name a line if applicable or the name defaults to the line number for example Line001 Restrictions Lets you create and assign restriction filters which prevent a u
40. c AR ___ AR ___ AR ___ AR ___ ___ AR ___ AR ___ AR ___ AR ___ AR ___ AR ___ AR ___ AR AR ___ AR AR ___ AR ___ AR AR AR AR ___ AR AR ___ AR ___ AR ___ AR AR AR mem AR ___ AR ___ loc AR ___ ___ AR ___ AR ___ AR AR AR AR AR ___ AR ___ AR cin AR ___ AR ___ AR den AR ___ ___ AR o AR ___ AR ___ AR AR AR AR ll AR ___ AR ces AR ___ AR ___ AR AR ___ AR ___ AR ___ AR ___ AR ___ AR AR AR AR ___ AR ___ AR ___ AR AR AR AR AR AR ___ AR AR AR AR AR AR AR AR Line poolaccess A B C A BC A BC A BC A BC A BC A BC Prime Line None None None None None None None VC VC VC VC VC VC Line Line __ Line __ Line __ Line Line Line __ Pool Pool Pool Pool Pool Pool Pool Intercom Keys Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 11 Answer DNs AR AR AR AR AR AR AR DN type e AR AR AR AR AR AR AR Appear amp Ring A Appear only AR AR AR AR AR AR AR blank Unassigned OLI None None None None None None None OLI as calld Y Y Y Y Y N Y N Profile land 4 only Capabilities Terminals amp Sets Capabilities Sets 7 digits Fwd no answer None
41. ct whether a programmed system speed dial number can bypass restrictions programmed for a line and or a telephone Passwords A programming section that lets you assign passwords to restrict access to programming and system features COS pswds Create up to 100 six digit passwords that control access and use of the Norstar system by internal and remote users ee Show pswd _ Enter the two digit Class of Service password number 00 99 eee Pswd Enter a six digit password eee User fit Assign a restriction filter to the Class of Service password eee Line flt Select whether a Class of Service password will use the default line filter or a different line filter enter the two digit filter number P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 64 eee Remote pkg Select whether a Class of Service password will use the default remote package or a different remote package enter the two digit remote package number Call log pswds A programming section that allows you to clear any Call Log password programmed with the Call Log feature ee Show set _ Enter the DN of the telephone you want to program eee Log pswd Erase the call log password for this telephone Programing pswds In this section you can create your own programming password rather than use the default ee Installer Enter the new installer password which gives you access all the programming
42. d SPID supplied by your service provider if applicable eee D packet srvce Configure the D packet service for this loop 9966 D packet srvc Turn the D packet service for this loop on or off esee 201 Select the S loop for BRI ST Card or U LT loop for BRI U2 or BRI U4 Card that supports the D packet service sees TEIs Add up to eight Terminal Endpoint Identifiers TEls Each is supplied by your service provider and is associated with an ISDN device seess No TEIs on loop Enter the two digit TEls supplied by your service provider see ONN blk Determine the ONN blocking for BRI loops eee Sampling Select the sampling used by an S loop eee DNs on Loop 201 Assign the ISDN DNs that use this S loop or U LT loop eeee Assign DNs Enter up to seven ISDN DNs for each S loop or U LT loop P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 70 eee Loop DN Designate one of the ISDN DNs assigned to the loop as the main ISDN DN Cd2 on KSU Select the type of cartridge or card that occupies the second slot in the ICS The slots are numbered from left to right If your system is using restricted software which has not been upgraded this setting does not appear Maintenance This programming section lets you make diagnostic checks on the system System version Record the system version shown on the display after entering the maintenance
43. d in seconds for which a set alerts on each alarm attempt eee Time format Choose if alarm times are entered using a 12 hour or 24 hour clock Telco features This programming section lets you assign settings for external voice messaging services VMsg ctr tel s VMsg center 1 eee Telt VMsg center 2 VMsg center 3 ee VMsg center 4 VMsg center 5 Enter the telephone numbers up to 24 digits of the voice message centers You can enter numbers for up to five voice message centers ONN blocking Allows outgoing name and number to be blocked at the called party end on both analog and digital lines Analog VSC Analog Vertical service code eee Tone Vertical service code for analog tone dialing trunks eee Pulse Vertical service code for analog pulse dialing trunks ee BRI VSC Basic Rate Interface Vertical service code 55 Code Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 69 Software Keys In this section you can access optional features and services SyslD This number can be viewed on any M7324 or M7310 telephone display Record the number which you will be asked to provide when you call the Nortel Customer Response Center Password Keys The keys are obtained by calling the Nortel Customer Response Center at 1 800 321 2649 The keys are reguired for some system expansion activities and to activate the remote monitori
44. d throughout the Programming Record The Hybrid and PBX templates are also available as an option at startup The following charts show the sections of the Programming Record where the Hybrid and PBX default values differ from the Square template default values Terminals amp Sets defaults Line Access Seiting Square Hybrid PBX Line assignment Lines 001 to 002 Set 21 All external lines Appear amp Ring Line 001 Appear and target lines Allother external amp Ring Unassigned lines and target All other external lines lines and target Unassigned lines Unassigned All other sets Line 001 Appear Only All other external lines and target lines Unassigned LinePool access No Yes Pool A Prime line None Intercom Intercom Lines defaults Trunk Line data physical lines Seiting Square Hybrid PBX Line type Public Pool Lines 1 8 Pool A Lines 1 8 Pool B Lines 25 32 Pool Lines 25 32 P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 56 Glossary of programming headings and settings The dots next to each heading in this glossary represent the programming hierarchy in the Norstar Compact ICS Profile Select the Profile Dialpad Select the Dialpad layout Startup Template Select the template to assign the default values for the system Start DN Enter the DN of the first telephone The Start DN must be between 2 and 7 digits in length The
45. e Night None Evening None Lunch None Sched 4 None Sched 5 None Sched 6 None Telco features CLASS assignmnt Show line Caller ID set N Call log set N Extl VMsg set N 1st Display Name Called ID N Log space Log 0 Pool 250 Remote restrns Lines Normal 04 Night 31 Show line _ Evening Lunch 33 Trunk Line data Sched 4 00 If Loopstart Sched 5 Trunk Type Loop Sched 00 Line type Public Telco features Dial mode Tone PrimeSet VMsg center 1 Auto privacy y Trunk mode uns Services if Trunk mode Super Ans mode Manual Ringing service if Ans mode MO Rinain roUbs Ans with DISA Y ging group Show group Aux ringer N Rina arp 01 Full AutoHold N LossPkg MediumCO 21 aida IF BRI 2 or BRI ST ANG Trunk Type BRI ST Night Line type Public Trunk answer PrimeSet 21 ExtraDial 21 Auto privacy Line settings Ans mode Manual Show line if Ans mode Auto Ring grp 01 Ans with DISA Y Aux ringer N Aux ringer N Sched Evening Full AutoHold N Sched Lunch If Target Line 049 074 Sched Sched 4 Target line Sched Sched 5 Line type Public Sched Sched 6 Rec d None Busy PPR Restrn service PrimeSet 21 SC privacy Y Sched Night ux ringer N Service Off Name Line001 Sched Evening Restrictions Sched Lunch Sched Sched 4 Restrn filters Sched Sched 5 Show filter Sched Sched 6 Restrn 00 No restrictions Routing service Restrn 01 0 Deny 0
46. e Data Both Both Both Both Network DN 6 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 7 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 8 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both D packet srvc Y N Y N Y N Y N Compact ICS 4 1 Programming Record P0906186 Issue 02 if D packet srvc Y if card is BRI ST S loop if card is BRI U2 or BRI U4 LT loop TEls 0 63 ONN bik SuprsBit SrvcCode SuprsBit SrvcCode SuprsBit SrvcCode SuprsBit SrvcCode if Loop is S Sampling Adaptve Fixed Adaptve Fixed Adaptve Fixed Adaptve Fixed if Loop is S or LT DNs on Loop 7 ISDN DNs max for the system Loop DN Cd1 KSU for Profiles 2 and 3 For Loopstart Trunk Cartridges Card type Loop Lines 001 004 Discon timer 60 100 260 460 600 For BRI Cartridges Card type BRI 2 BRI ST Loops Loop 201 202 201 203 204 Type Lines if Loop is S Sampling Adaptve Fixed Adaptve Adaptve Fixed Adaptve Fixed P0906186 Issue 02 Compact ICS 4 1 Programming Record
47. e Evening Rte Lunch Rte mor 7 char DesiCode Use route Digit Use route Digit Use route Digit Use route Digit max 7 digits 000 999 Absorb 000 999 Absorb 000 999 Absorb 000 999 Absorb Length Length Length Length 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 32 Dest codes continued Service Schedule name Sched 4 Rte Sched 5 Rte Sched 6 Rte ma
48. e answers external calls and places them on hold at the attendant set until the attendant receptionist can answer them After Select the number of rings that the caller will hear before the system answers eee Fax Switch Select whether the Fax detection switch is active or not with the Auto Attendant s System Answer feature The default is set to Off ee CCR Custom Call Routing CCR allows calls on certain lines to be directed to groups of telephones according to the instructions from the caller see After Select the number of rings that the caller will hear before the system answers eee CCR lines Activate Custom Call Routing for each line eee CCR groups Create groups to be used with the CCR There can be up to 9 groups made up of DNs in the system Show group Enter the number of the first group CCR grp 1 Assign a DN to a CCR group eeeee Show DN Enter the DN of a telephone to be assigned to this CCR group Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 67 eee Fax Switch Select whether the Fax detection switch is active or not with the Auto Attendant s Custom Call Routing feature The default is set to Off Fax DN Enter the DN of the fax machine that functions with the Auto Attendant s System Answer or Custom Call Routing feature when the Fax switch detection is active Remote access In this programming s
49. ection you can create a system of controlled access to your Norstar system ee Remote access pkgs Create packages to apply to lines that allow or restrict the remote access to Norstar line pools paging and remote administration eee Show pkg _ Enter the two digit remote package number 00 15 Package 00 is pre set to allow no access s eee LinePool access For each package select whether the user will have access to your system s line pools Pool pool letter pool code gt For each line pool select whether a remote user can have access Remote page For each package select whether a remote user can access the Page feature eeee Remote admin For each package select whether a remote user can see and change programming eeee Remote monitor For each package select whether a remote user can monitor the system ee Rem line access Select the remote access packages to be applied eee Show line _ Enter the line number ee IRAD Program a line to be automatically answered by the I RAD after a set number of rings eee Answer line Any line that is programmed to be manually answered including target lines and that is not answered by CCR can be programmed to answered by the I RAD eee After Select the number of times the line will ring before I RAD will answer Rec d length Select the number of digits received on auto answer lines Th
50. ed 5 Sched 6 Off Auto Off Auto Off Auto Off Auto Off Auto Off Auto Manual Manual Manual Manual Manual Manual P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 30 Routing service Services Routing service Route DialOut Use pool 001 999 max 24 digits or characters 000 Route 000 has no DialOut and uses Pool A it cannot be changed A gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt 5 gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt Compact ICS 4 1 Programming Record P0906186 Issue 02 Dest codes Services Routing service Dest codes Page 31 Service Schedule Normal Rte Night Rt
51. ese digits are used to identify the Auto DN and DISA DNs and to route calls to target lines DN length Select the length of DNs DN length can be three to seven digits Each increase in DN length adds the digit 2 to an existing DN for example DN 344 increased to five digits becomes 22344 Nat nl length The length of the telephone number dialed to reach a person within the same country Make Break Select the Make Break ratio The default Make Break ratio is 40 60 Release reasons Release reasons Internal modem Setting for internal modem when used for remote administration Alarm reporting Set up the system to automatically transmit alarm codes using the I RAD Auto report Turn automatic alarm reporting on or off ee Phone 1 Enter the telephone number the system will dial to transmit an alarm code ee Phone 2 Enter an additional telephone number the system will dial to transmit an alarm code ee Use line Enter the number of the line the system will use to transmit an alarm code ee Retry time Enter the length of time in minutes the system will wait before retrying a telephone number used for transmitting alarm codes ee Num retries Select the number of times the system will retry its transmission of an alarm code Hospitality Hospitality services programming P0906186 Issue 02 Compact ICS 4 1 Programming Record Page
52. hift Set 243 B33 Set 32 B34 shift Set244 CAP Prgrming Default BO1 No default BO2 No default No default BOA No default BOS No default BOS No default BO7 No default BO8 No default Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 15 BO9 No default B10 No default B11 No default B12 No default B13 No default B14 No default B15 No default B16 No default B17 No default B18 No default B19 No default B20 No default B21 No default B22 No default B23 No default B24 No default B25 No default B26 No default B27 No default B28 No default B29 No default B30 No default B31 No default B32 No default B33 No default B34 No default B35 No default B36 No default B37 No default B38 No default B39 No default B040 No default B041 No default B042 No default B043 No default B044 No default B045 No default B046 No default B047 No default B048 No default Intl set Prgrming Default Last No BO2 Call Fwd 3 Transfer BOA Conf P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 16 User speed dial Terminals amp Sets User speed dial Spd Speed dial number max 24 digits Use prime line Pool code 71 94 Use line Use routing tabl
53. iction filters are provided under Terminals amp Sets Normal 03 03 03 03 Night 21 21 21 21 Evening 22 22 22 22 Lunch 23 23 23 23 Sched 4 00 00 00 00 Sched 5 00 00 00 00 Sched 6 00 00 00 00 P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 22 Remote restrns Normal 04 04 04 04 Night 31 31 31 31 Evening 32 32 32 32 Lunch 33 33 33 33 Sched 4 00 00 00 00 Sched 5 00 00 00 00 Sched 6 00 00 00 00 Remote restrns Remote access packages are programmed under System prgrming Remote access Rem access pkgs Remote pkg 00 00 00 00 Telco features VMsg center 12345 N 12345 N 12345 N 12345 N Line digits 005 006 007 008 Telephone number Trunk type Loop BRI 2 BRI ST Loop BRI 2 BRI ST Loop BRI 2 BRI ST Loop BRI 2 BRI ST BRI U2 BRI U4 BRI U2 BRI U4 BRI U2 BRI U4 BRI U2 BRI U4 Line type Public Pool Public Pool Public Pool Public Pool Private to Private to Private to Private to Dial mode Pulse Tone Pulse Tone Pulse Tone Pulse Tone PrimeSet 21 21 21 21 Auto privacy Y N Y N Y N Y N TRES Unspr Super Unspr Super Unspr Super Unspr Super AW Manual Auto Manual Auto Manual Auto Manual Auto if Ans mode Auto N N N N Ans with DISA Aux ringer Y N Y N Y N Y N Full AutoHold Y N Y N Y N Y N ed e ShortCO MediumCO ShortCO MediumCO
54. lay in order to capture information about incoming and outgoing calls Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 59 eee Show line _ Enter the number of the line for which the telephone will log Call Display information sees Caller ID set Select whether the telephone displays the Call Display information when a call is ringing on the specified external line sees Call log set Select whether the telephone will automatically log Call Display information for calls on the specified external line ee Exil VMsg set Select whether this telephone will display a message indicator provided to the specified line by an external voice message service eee stDisplay Select call information to be displayed first name of caller number of caller or name of line in your Norstar system that the call is on eee Log space Allocate a number of Call log spaces from a system wide pool of spaces to the telephone eee Log Pool Assign this telephone its log spaces Lines A programming section that lets you assign settings to each line Show line Enter the line number of the line you want to program Trunk Line data The programming section that lets you program settings for physical lines and target lines that affect how the line is used by the Norstar system ee Trunk type The trunk type is determined by the cartridge or card installed in the slot
55. me line __ Y N Use routing tabl Use Line Use prime line Poolcode Y Y N Use routing tabl Use Line Use prime line __ Y Y N Use routing tabl Use Line Use prime line __ Y N Use routing tabl Use Line Use prime line Poodcode Y Y N Use routing tabl Use Line Use prime line __ Y N Y N Use routing tabl Use Line Use prime line __ Y N Use routing tabl Use Line Use prime line __ Y N Use routing tabl Use Line Use prime line __ Y N Use routing tabl Use Line Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 35 Passwords COS pswds Passwords COS pswds Pswd Assigned to Password User filter Line filter Remote pkg 00 99 owner of password 6 digits 2 digits 2 digits 00 15 P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 36 Call log paswds Passwords Call log pswds Set Log pswd Set Log pswd Set Log pswd
56. mp Ring Appr amp Ring Ring only Ring only Ring only Ring only Ring only DN DN DN DN DN Appr only Appr only Appr only Appr only Appr only Appr amp Ring Appr amp Ring Appr amp Ring Appr amp Ring Appr amp Ring Ring only Ring only Ring only Ring only Ring only DN DN DN DN DN Appr only Appr only Appr only Appr only Appr only Appr amp Ring Appr amp Ring Appr amp Ring Appr amp Ring Appr amp Ring Ring only Ring only Ring only Ring only Ring only Assigned lines Mode Broadcast Sequential Rotary Hunt delay 1 2 3 4 5 6 7 8 9 10 If busy BusyTone Overflow Queue Q timeout 15 30 60 120 180 Overflow DN Change DNs System prgrming Change DNs Record Change DNs on page 9 Compact ICS 4 1 Programming Record P0906186 Issue 02 Featr settings Page 39 System prgrming Featr settings Background music Y N On hold Tones Music Silence Receiver volume Use sys volume Use set volume Camp timeout 30 45 60 90 120 150 180 300 600 Part timeout 30 45 60 90 120 150 180 300 600 Park mode Lowest Cycle Trnsfr callbk 3 4 5 6 12 DRT to prime DRT delay 1 2 3 4 6 10 Held reminder Y N Remind delay 30 60 90 120 150 180 Directed pickup Page tone Y N Page Timeout 15 30 60 120 180 300 2700 Daylight time Y N AutoTime amp Date Y N Call log space Space log Host delay 200 400 600 800 1000 1200 1400 1600 1800 2000 Link time 100 200 300 400 500 600 700 800 900 1000 Alarm set 21
57. nal number that the system will automatically dial when someone enters the Direct dial digit CAP assignment Select the telephone to be assigned as the central answering position CAP The CAP must be a M7234 telephone ee CAP 1 Enter the DN of the CAP telephone P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 66 Access Codes In this section you can enter the access codes for Line pool Park prefix Extrnl code Direct Dial Auto DN and DISA DN Line pool codes Enter a line pool access code for each line pool A code can be one to four digits in length A line pool access code cannot start with the same digits as the Call Park prefix or the Direct dial digit any DN including Rec d s the DISA DN or the Auto DN or a destination code ee Park prefix Select the first digit of the Call Park retrieval code ee Extrnl code Enter the one digit external line access code This code allows an M7 100 telephone or a device connected to an ATA to access external lines The external line access code cannot be the same as the Call Park prefix the Direct dial digit or the first digit used by an internal DN ee Direct dial Select the digit used to dial a Direct dial telephone The digit cannot be the same as the first digit of a DN of a line pool access code the external line access code or the Call Park prefix It cannot be the first digit of a destination code
58. names Fax DN None Sched 1 Night Installer 266344 Park mode Lowest Sched 2 Evening CONFIG Trnsfr callbk 4 Remote access Sched 3 Lunch SysCoord 727587 DRT to prime Y Sched 4 Sched 4 SCPLUS DRT delay 4 Remote access pkgs Sched 5 Sched 5 Sys coord 23646 Held reminder N Show pkg _ Sched 6 Sched 6 ADMIN if Held reminder Y LinePool access Schedule times Basic 22742 Remind delay 60 Pool A ON Monday BASIC Directd pickup Y ee Sn NG emore admin N Sched Night IRAD pswd lt Sys ID gt Y NES x o Fage limet Rem line access Stop fime 07 00 Hospitality Daylight time Y SAG noi Sched Evening AutoTime amp Date Y B Start time 17 00 Desk pswd 4677 Call L001 Rem pkg 00 Stop time 23 00 HOSP 5 sae EF IRAD Sched Lunch Cond pswd None Answer line None 2 Space log A Start time 12 00 Host dela a 5 rings Stop time 139 Time amp Date eed 199 Rec d length 2 Sched Sched 4 Link Time 600 Start time 00 00 AlarmSet 21 DNlength 2 Stop time 00 00 Hour 01 Set relocation N Sched Sched 5 Minutes y Anskey Basic Nat nl length 10 Start time 00 00 mi Direct dial Stop time 00 00 Year 99 40 60 Sched Sched 6 D Dial 1 Intent Start time 00 00 Month 01 Intrnl 21 Release reasons Mi time 00 00 Day 9 CAP assignment Text None Tuesday Wednesday CAP None Intrnl modem Fast Thursday s Access codes if remote administration is enabled Friday System prgrming Saturday Line pool codes Alarm reporting S
59. ng capability ee Key 1 Enter the eight digit password ee Key 2 Enter the eight digit password ee Key 3 Enter the eight digit password Hardware section you can view and configure the Trunk Cartridges and BRI Cards installed in the e Cd1 KSU Configure the cartridge or card that occupies the left most slot in the ICS ee Card type The display shows the current card type ee Lines View the line number range for the lines on an LS DS or Cl Analog Trunk Cartridge ee Discon timer Specify the duration of an Open Switch Interval for an LS DS or Cl Analog Trunk Cartridge Loops View the loops on this BRI Card Loop View the settings for a particular loop on this BRI Card eee Type View or change the loop type eeee lines View the lines on this loop only for S T and U NT loops eee No SPIDs assignd Assign one or two service profile identifiers SPIDs as supplied by your service provider SPID settings appear only for S T and U NT loops eee SPIDI Enter the SPID supplied by your service provider eee of B channls Select the number of B channels that are associated with the SPID eee Network DNs Enter the Network DNs that are associated with the SPID esee Call type Select the Call type used with the Network DN For each Network DN use only one of each of the Voice and Data call type settings or a single Both call type setting eee SPID2 Enter the secon
60. nstalled will ring for incoming calls at this telephone ee Allow redirect Select whether to allow lines at this telephone to be redirected Redirect ring Select whether a telephone rings briefly when a call on one of its lines is redirected by the Line Redirection feature Feature J ee ATA settings Programming settings which are used with an analog terminal adapter ATA or the internal analog terminal adapter I ATA eee ATA ans timer Select the delay between the last digit you dial on a device connected to an ATA and when the analog device is ready to receive DTMF tone from the far end analog device eee Use ringback Select whether the I ATA detects ringback or waits a pre programmed number of seconds before the call is connected eee ATA use Select whether or not the device attached to the ATA is an off premise extension located off site or located in the same place as the ICS This setting is not available for the Name A programming section that lets you assign names up to 7 characters long to telephones User prefernces A programming section that lets you program the user features such as external autodialers language choice and display contrast which personalize the operation of the user s set ee Model Allows you to pre program the model of Norstar set which will use this DN ee Button prgrming Lets you program the buttons with internal and external a
61. o connected to the ICS periodic tones or silence ee Receiver volume Select whether the volume of a telephone receiver headset automatically resets to the system default level or retains the level set at the telephone Camp timeout Select the number of seconds a call can remain camped before it returns to the telephone thot camped it ee Park timeout Select the number of seconds a call on an external line can remain parked before it returns to the telephone that parked it ee Park mode Select whether the system will use Call Park codes in a sequence from lowest to highest or use the lowest numbered code that is available when the call is parked ee Trnsfr callbk Select the number of times a transferred call rings before it returns to the telephone that transferred it ee DRT to prime Select whether to automatically transfer unanswered external calls to a prime telephone ee DRT delay Select the number of times a call rings before Delayed Ring Transfer transfers it to a prime telephone This setting only appears if DRT to prime is Yes ee Held reminder Select whether the telephone reminds you when a call is on hold ee Remind delay Select the number of seconds before the telephone reminds you that a call is on hold The setting only appears if Held reminder is Yes ee Direcid pickup Select whether users can answer calls at any telephone using the directed call pickup featu
62. ote access packages are programmed under System prgrming Remote access Rem access pkgs Remote pkg 00 00 00 00 Telco features VMsg center 12345 N 123 45N 123 45N 123 45N If Target lines Record settings for lines 049 to 074 Line digits 049 050 051 052 Telephone number Line type Public Private to Public Private to Public Private to Public Private to Rec d None None None None If busy prime To prime BusyTone To prime BusyTone To prime BusyTone Prime set 21 21 21 21 Auto privacy Y N Y N Y N Y N Aux ringer Y N Y N Y N Y N Name Name max 7 char Line no 3 digits 053 054 055 056 Telephone number Line type Public Private to Public Private to Public Private to Public Private to Rec d None None None None If busy prime To prime BusyTone To prime BusyTone To prime BusyTone Prime set 21 21 21 21 Auto privacy Y N Y N Y N Y N Aux ringer Y N Y N Y N Y N Name Name max 7 char Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 27 Name max 7 char Line digits 057 058 059 060 Telephone n
63. oth Network DN 5 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 6 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 7 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both Network DN 8 Call type Voice Data Voice Data Voice Data Voice Data Both Both Both Both D packet srvc Y N Y N Y N Y N if D packet a AU TERM SD eni BRI ST S loop if card is BRI U2 or BRI U4 LT loop TEls 0 63 ONN SuprsBit SrvcCode SuprsBit SrvcCode SuprsBit SrvcCode SuprsBit SrvcCode Compact ICS 4 1 Programming Record P0906186 Issue 02 if Loop is S Sampling Adaptve Fixed Adaptve Fixed Adaptve Fixed Adaptve if Loop is S or LT DNs on Loop 7 ISDN DNs max for the system Loop DN Cd2 KSU for Profiles 1 and 4 For Loopstart Trunk Cartridges Card type Loop Lines 025 028 Discon timer 60 100 260 460 600 For BRI Cartridges Card type BRI U2 BRI U4 BRI ST Loops Loop 225 226 225 227 228 Type Lines SPID1 of B channls lech lech Network DN1 Call type Voice Both Data Voice Both Data Voice Both Data Voice Both Data Network DN 2
64. r of intercom keys Outgoing line identification OLI Restrictions Set restrictions Set Lock Allow Last Number Redial Allow Saved Number Redial Allow Link Line set restrictions Capobilities Allow Redirect Call Forward No Answer DN or Route destination delay Call Forward Busy DN or Route destination Priority Calling Paging Redirect Ring Auxiliary Ringer DND on Busy Hotline Handsfree Answerback Handsfree Setting Direct dial which set is reached by the D Dial digit Pickup Group Paging Zone SIR redirection ATA settings except Use ringback setting Telco Features 1stdisplay Caller ID set Auto call info Call log set logging set System data which will NOT be copied Line access Private line appearances Capabilities Set Name Use ringback setting under ATA settings for LATA only Telco features Log password Log space CAP assignment Direct dial set designation ExtraDial set designation Service mode ringing set designation Prime set designation for a line Hunt group appearances User data which will be copied Language choice Rin Calls og options Auto logging Display contrast Dialing options automatic predial standard User data which will be copied if destination set type is the same as the source set type External autodial button assignments Internal autodial button assignments Programmable button assignments User data which will NOT be
65. r use the default name or number ee Schedule times Enter automatic start and stop times for schedules eee Monday Assign the schedule times for Monday esee Sched Night Select the schedule for which you want to program start and stop times Start time Enter the start time eeeee Stop time Enter the stop time eee Tuesday eee Wednesday eee Thursday eee Friday eee Saturday eee Sunday Assign scheduled start and stop times for each scheduled service and day of week as you have done for Monday Sys speed dial Enter the two digit speed dial code 01 70 that you want to program then enter the telephone number up to 24 digits that you want to assign to it Speed dial Enter the two digit speed dial code 01 70 that you want to program ee 0 Enter the telephone number up to 24 digits that you want to assign to it Use prime line Select the line to use for dialing this speed dial number If you select Use routing table the number dialed is treated as a destination code and is routed according to the routing tables Display digits Select whether a telephone displays the number dialed when a speed dial code is used ee Name Enter a name up to 16 characters for a speed dial number When the number is dialed the telephone displays this name not the number This heading only appears if Display digits is N ee Bypass restr n Sele
66. re Feature Z 6J Page tone Select whether users can hear a Page Announcement tone Feature 6 0 over the system Page Timeout Select the number of seconds before a Page is automatically disconnected ee Daylight time Select whether daylight savings time is automatically applied to the system clock Call log space Customize how Call log space is allocated to telephones in the system eee Reset all logs This programming step confirms that you want to reallocate the Call log space equally to all telephones in your system eee Space log Select the Call log space that will be given to all telephones in the system Host delay Select the delay in milliseconds between the selection of an outgoing line and the moment that Norstar sends dialed digits or codes on that line ee Link time Select the duration in milliseconds of the link signal used to access features on a remote system ee AlarmSet Enter the DN of the telephone used to display alarm messages when a problem occurs in the Norstar system ee Set relocation Select whether telephones in the system can be moved without losing their programming ee Ans key Allows you to assign up to eight answer keys Settings are Basic Enhanced and Extended Direct dial Select whether an internal or external number is used for the Direct dial telephone ee D Dial 1 Enter the internal or exter
67. riction filters for a specific set esee Normal seco Night eeee Evening esee Lunch 555 Sched 4 555 Sched 5 555 Sched 6 Enter the number two digit of the restriction filter to apply during normal service and each of the schedules eee Set lock Select the level of personal programming and customizing that can be performed ata telephone eee Allow last no Select whether a telephone can use Last Number Redial Feature E eee Allow saved no Select whether a telephone can use Saved Number Redial Feature J 6 7 eee Allow link Select whether a telephone can use Link Feature 7 1 to access the features of a private branch exchange ee Line set rstrns Assign restriction filters to certain lines on each set in your system eee Show line Select the line on this telephone for which the restriction will apply eeee Normal ecce Night eeee Evening esee Lunch 555 Sched 4 555 Sched 5 555 Sched 6 For each line enter the number two digit of the restriction filter to apply during normal service and each of the schedules Telco features This programming section lets you program the way the Norstar system works with features and services that are based in the public network or other outside source namely Call Display and an external voice message service ee CLASS assignment In this programming section you can assign CLASS services such Call Disp
68. schedule you use eee Line settings Select ringing service options for each line sees Show line _ Enter a valid line number Ring grp Enter the line number of a pre defined ring group between 01 and 20 s c e Aux ringer Indicate whether the auxiliary ringer if installed also rings for this line when Ringing service is on ee Sched Evening ee Sched Lunch ee Sched Sched 4 ee Sched Sched 5 ee Sched Sched 6 Select the ringing service settings for each of these schedules as you have done for Night sched e Restrn service Programming section where you can select the method for activating alternate restrictions ee Sched Night In this section you can indicate how alternate call routing should be activated for each of the schedules eee Service Select how you want your service activated ee Sched Evening ee Sched Lunch ee Sched Sched 4 ee Sched Sched 5 ee Sched Sched 6 Set up activation method for each of these schedules as you have with Night sched e Routing service A programming section that lets you create up to 500 destination codes and 999 routes to provide a dialing plan or least cost routing ee Routes Create the routes to be used when a destination code is dialed eee Show route _ Enter the number of the route you want to create sees Dial Out Enter the number up to 24 digits or characters you want this route to dial out
69. ser from making certain kinds of calls using a line ee Restrn filters These are sets or groups of restrictions and associated overrides that specify the external numbers or feature codes that cannot be dialed from a telephone or line eee Show filter _ Enter the two digit filter number eee Restrn 00 Filter OO is pre set with no restrictions eeee Restrn 01 First programmable restriction For each filter enter up to 48 restrictions ceceo Deny eeeee No overrides Enter the digits you wish to be restricted when this filter is used Enter the dialing sequences which are allowed to override this filter if any ee Line restrns Designate restriction filters to the lines eee Normal eee Night eee Evening eee Lunch eee Sched 4 eee Sched 5 eee Sched 6 For each line enter the number two digit of the restriction filter to apply during normal service and each of the schedules ee Remote restrns In this section you can assign restriction filters that apply only to remote users of the line eee Show line _ Enter the number for the line you want to program eeee Normal seco Night eee Evening seee Lunch sees Sched 4 555 Sched 5 555 Sched 6 For each line assigned to this telephone enter the number two digit of the restriction filter to apply to remote use during normal service and each of the schedules Telco features This programming section lets yo
70. t ICS 4 1 Programming Record Page 44 Hospitality System prgrming Hospitality Photocopy pages before using Room desk into Sets max 7 digits Room Adm pwd req d Y Y Y NI Y N Y NI Y N Y Y N Call restrns Vacant Use flt Basic Use __ Mid Use flt __ Full Use fit Service time Hour Minutes Alarm Attn attempts 1 2 3 4 5 Retry intervl 2 4 6 8 in minutes Attn duration 10 15 20 30 40 50 in seconds Telco Features VMsg ctr tel s Telco features ONN blocking VMsg center 1 VMsg ctr tel s VMsg center 2 VMsg center 3 VMsg center 4 VMsg center 5 ONN blocking Telco features ONN blocking Analog VSC Tone None F78 0 9 Pulse None 0 9 BRI VSC Code None F78 0 9 Software Keys Sys ID 8 digits Password Keys Key 1 Key 2 Key 3 8 digits Compact ICS 4 1 Programming Record P0906186 Issue 02 Hardware Cd1 KSU for Profiles 1 and 4 For Loopstart Trunk Cartridges Page 45 Card type Loop Lines 001 004 Discon timer 60 100 260 460 600 For BRI Cartridges Card type BRI U2 BRI U4 BRI ST Loops 201 202 203 204 Loop 201
71. te assigned to normal service when the route assigned to the schedule is busy ee Sched Evening ee Sched Lunch ee Sched Sched 4 ee Sched Sched 5 ee Sched Sched 6 Select how you want each of the scheduled services to be activated and whether a destination code uses the route used with normal service when the route used with the schedule is busy e Common settings In this programming section you can assign settings that are shared by different services ee Control sets Assign control telephones to turn services on or off eee For lines Select a control set for each line sees Show line _ Enter the number of the line you want to program 001 Assign a control telephone to each external line This telephone is where you turn services on and off for the line eee For sets Select a control set for each set eeee Show set Enter the number of the telephone you want to program 696966 internal gt Assign a control telephone to each telephone This telephone controls Restriction service and Routing service for the set ee Schedule names The schedule name is shown on the display of the control telephone when the schedule is turned on It identifies the active schedule Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 63 eee Sched 1 55 Sched 2 55 Sched 3 see Sched 4 55 Sched 5 see Sched 6 Enter the name of the schedule o
72. to privacy Y N Y N Aux ringer Y N Y N Name Compact ICS 4 1 Programming Record Line type Public Private to Public Private to Public Private to Public Private to Rec d None None None None If busy prime BusyTone prime BusyTone To prime BusyTone To prime BusyTone Prime set 21 21 21 21 Auto privacy Y Y Y Y Aux ringer Y N Y N Y N Y N Name Name max 7 char Line no digits 073 074 P0906186 Issue 02 Services Ringing service Services Ringing service For more than 3 ring groups photocopy this page BEFORE using Page 29 Aux ringer Y Aux ringer Y Aux ringer Y N Aux ringer Y N Ring group 01 21 Ring group 02 21 Ring group 03 21 Schedule Schedule 1 Schedule 2 Schedule 3 Schedule 4 Schedule 5 Schedule 6 change names under ST Common Night Evening Lunch Sched 4 Sched 5 Sched 6 Service Off Auto Off Auto Off Auto Off Auto Off Auto Off Auto Manual Manual Manual Manual Manual Manual Trunk answer Y N Y N Y N Y N Y N Y N ExtraDial 21 21 21 21 21 21 Line settings Line _ Line _ _ Line _ __ Line _ __ Line _ __ Line _ Ring grp _ _ Ring grp _ _ Ring grp _ _ Ring grp _ _ Ring grp _ _ Ring grp _ _ Aux ringer YN Aux ringer Y N Restriction service Services Restrn service Schedule 1 Schedule 2 Schedule 3 Schedule 4 Schedule 5 Schedule 6 Night Evening Lunch Sched 4 Sch
73. u assign settings for an external voice message service ee VMsg center Assign a VMsg center to be used for voice message service for the line Services A programming section that lets you create services for night ringing routing and restrictions for making external calls Ringing service Assign additional telephones to ring for a line during specified periods of the day or night ee Ringing groups Define groups of extended ringing sets eee Show group Enter the number of the Ring group you want to program 01 20 Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 61 sees Ring grp 01 Enter the valid ring group number from 01 to 20 All ring groups have DN 21 assigned to them Show set Enter the number of the set you wish to assign to this Ring group or use LIST to display the valid sets added to this Ring group ee Sched Night In this setting you select options for your ringing service eee Service Select how you want your service activated eee Trunk answer Select Y Yes to allow you use the Trunk Answer feature Feature J 0 to answer from any telephone an external call ringing at any other telephone in the system when ringing service is on eee ExtraDial Enter the internal telephone number of the Extra Dial telephone This allows you to assign an additional Direct dial telephone in the Norstar system for each
74. umber Line type Public Private to Public Private to Public Private to Public Private to Rec d None None None None If busy prime BusyTone To prime BusyTone To prime BusyTone To prime BusyTone Prime set 21 21 21 21 Auto privacy Y Y Y Y Aux ringer Y N Y N Y N Y N Name Name max 7 char Line digits 061 062 063 064 Telephone number Line type Public Private to Public Private to Public Private to Public Private to Rec d None None None None If busy prime BusyTone prime BusyTone To prime BusyTone To prime BusyTone Prime set 21 21 21 21 Auto privacy Y N Y N Y N Y N Aux ringer Y N Y N Y N Y N Name Name max 7 char Line digits 065 066 067 068 Telephone number Line type Public Private to Public Private to Public Private to Public Private to Rec d None None None None If busy prime BusyTone To prime BusyTone To prime BusyTone To prime BusyTone Prime set 21 21 21 21 Auto privacy Y N Y N Y N Y N Aux ringer Y N Y N Y N Y N Name P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 28 Line digits 069 070 071 072 Telephone number Telephone number Name max 7 char Line type Public Private to Public Private to Rec d None None If busy To prime BusyTone To prime BusyTone Prime set 21 21 Au
75. unday Hunt groups Hing pool Non Auto report ott Line pool B None Ph B S d dial Show group Line pool C None Ger 2 None ys spee HGnn lt DN gt Park prefix U n None subaj dial d Member DNs Extrnl code 9 Gg None d ae M001 Appr amp Ring Direct dial 0 etry time 15 01 No number Num retries 5 Auto DN None P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 8 Loop 201 Type T if Loop type is T Lines 001 002 ONN SuprsBit Ovlap recving N Public digit length 8 if Loop type is S Sampling Fixed Assign DNs Loop DN None if system uses standard feature cartridge Cd2 KSU Loop Maintenance System version Hospitality Room desk info Show set Room _ Adm pwd reg d Y Call restrns Vacant 00 Use flt Basic 00 Mid 00 Full 00 Service time Hour 00 Minutes 00 Alarm Attn attempts 3 Retry intrvl 4 Attn duration 15 Time format 12hr Telco features VMsg ctr tel s VMsg center 1 Tel No number VMsg center 2 VMsg center 3 VMsg center 4 VMsg center 5 ONN blocking Analog VSC Tone None Pulse None BRI VSC Code None Software Keys SyslD 8 digits Password Keys Key 1 8 digits Key 2 8 digits Key 3 8 digits Hardware Cd1 KSU Loop Card type Loop Lines 001 004 Discon timer 460 If BRI 2 or BRI ST card Card type BRI ST Loops 201 204 Compact ICS 4 1 Programming Record Port DN status Module stat
76. us Sys test log Sys admin log Provisioning Tests Remote montr Off Usage Metrics Hunt groups Call by call 86 Issue 02 Installed telephones and other devices Page 9 Name or location Telephone Model BLF CAP ATA Port No Default DN max 7 digits New DN 1 max 7 digits T Extension numbers are changed at System prgrming Change DNs P0906186 Issue 02 Compact ICS 4 1 Programming Record Page 10 Photocopy pages before using Profile Profile PROF 1 PROF 2 PROF 3 PROF 4 Dialpad Dialpad Q 2 0 Q 2 7 9 Startup Start DN 21 Terminals amp Sets Line Access Terminals amp Sets Line access Sets max 7 digits Line assignment 001 AR 001 AR 001 AR 001 AR 1001 AR 01 AR 01 AR 002 002 AR 002 AR 002 002 AR 002 AR 002 AR Bice AR AR ___ ___ AR AR AR Appear amp Ring ___ AR ___ AR ___ AR ___ AR ___ AR AR AR AR ___ AR ___ AR ___ AR AR ___ AR ___ AR blank Unassigned ___ AR ___ AR ___ AR ___ AR ___ AR ___ AR ___ AR ___ AR AR AR AR AR ll AR ___ AR meto AR ___ AR ___ AR AR ___ ___ AR ___ AR ___ AR AR AR AR AR ___ AR ___ AR ce
77. utodialers and or programmed feature keys ee User speed dial Section where user speed dialers can be programmed ee Call log opt ns Select whether the set will log all calls no calls or only unanswered calls ee Dialing opt ns Select standard dial pre dial or automatic dial ee Language Choose the display language English French or Spanish ee Display cntrst Select a display contrast level ee Ring type Select a ring type e Restrictions Lets you create and assign restriction filters which prevent a user from making certain kinds of calls from a telephone and copy the restrictions from this set to other sets PO906186 Issue 02 Compact ICS 4 1 Programming Record Page 58 ee Restrn filters These are sets or groups of restrictions and associated overrides that specify the external numbers or feature codes that cannot be dialed from a telephone or line eee Show filter _ Enter the two digit restriction filter number eee Restrn 00 Filter OO is pre set with no restrictions eeee Restrn 01 First programmable restriction For each filter enter up to 48 restrictions 99999 Deny eeeee No overrides Enter the digits you wish to be restricted when this filter is used Enter the dialing sequences which are allowed to override this filter if any ee Set restrns Select restrictions for a specific set eee Filters Select the rest
78. utolog No autolog No autolog No autolog ging ging ging ging ging ging ging No one No one No one No one No one No one No one answerd answerd answerd answerd answerd answerd answerd Unanswerdby Unanswerdby Unanswerdby Unanswerdby Unanswerdby Unanswerdby Unanswerdby me me me me me me me Dialing opt ns Standard Standard Standard Standard Standard Standard Standard dial dial dial dial dial dial dial Pre dial Pre dial Pre dial Pre dial Pre dial Pre dial Pre dial Automatic dial Automatic dial Automatic dial Automatic dial Automatic dial Automatic dial Automatic dial Profiles 1 3 and 4 Language English English English English English English English Langue Francais Francais Francais Francais Francais Francais Francais Idioma Espafiol Espafiol Profile 2 only Language English English English English English English English Langue Francais Francais Francais Francais Francais Francais Francais Idioma Espafiol Espafiol Espafiol Espafiol Espafiol Espafiol Espafiol Turkish Turkish Turkish Turkish Turkish Turkish Turkish Display cntrst 12 3 4 1 2 3 4 1 2 3 4 12 3 4 1 2 3 4 1 2 3 4 1 2 3 4 5678915 678905 67895 678905 67895 6 78915 789 Ring type 1 2 3 4 1 2 3 411 2 3 4 1 2 3 4 11 2 3 411 2 3 4 1 2 3 4 Compact ICS 4 1 Progr
79. x 7 char DestCode Use route Digit Use route Digit Use route Digit max 7 digits 000 999 Absorb 000 999 Absorb 000 999 Absorb Length Length Length All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All ll All Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 33 Common settings Services Common settings Control sets Services Common settings Control sets For line Line Line _ Line _ Line Control set Control set ___ Control set ___ Control set Line Line Line Line Control set Control set ___ Control set Control set _ _ _ For sets Set ___ Set _ _ Set ___ Set ___ Bet Set ___ Control set _ or more than 1 24 sete enter Control set _ Control set Control set Control set Control set _ _ _ arangeofsets Se Set ___ Set o Sek o Sek o Set ___
80. y 44 Telco Features 44 VMsg ctr tel s 44 ONN blocking 44 Software Keys 44 Hardware 45 Cd1 KSU 45 Cd2 KSU 47 Maintenance 52 System version 52 Sys test log 53 Sys Admin Log 54 Template specific defaults 55 Glossary of programming headings and settings 56 P0906186 Issue 02 Compact ICS 4 1 Programming Record Compact ICS 4 1 Programming Record P0906186 Issue 02 Page 1 Customer Company Supplier Address Customer service representative Telephone Telephone Billing number Installer System coordinator Installation date All defaults for the Square template are shown in bold and underlined text Copying set programming You can use to copy programming from one telephone to another set a range of sets or all the sets Depending on where the display button is pressed you will copy either all the programming for a telephone or only the programming found under one of the individual sub headings For general set copying you can choose what part of the programming will be used The choices are SYSTEM the system administration programming system data of a set SVSTEMHLISER the system administration programming PLUS the programming for a particular set user data System Data which will be copied Line access Line assignment Answer DNs unless Answer button DN is same as set being copied to Line pool access Prime line designation Numbe

Nortel Networks ICS 4.1 User's Manual

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