Netopia R-Series User's Manual
Contents
1. 8 port Ethernet hub Crossover switch Auxiliary port Console port Power port The following table describes all the Netopia Router back panel ports Port Description Power port A mini DIN8 power adapter cable connection Line port An RJ45 jack labelled Telco1 for your WAN connection The Telco 2 port is reserved for future use Console port A DE 9 console port for a direct serial connection to the console screens You can use this if you are an experi enced user See the online User s Reference Guide on your Netopia CD Auxiliary port An HD 15 auxiliary port for attaching an external modem or the optional AppleTalk kit or the optional Analog Dial in kit for RAS Port Description Crossover switch A crossover switch with Normal and Uplink positions If you use Ethernet Port 1 for a direct Ethernet connection between a computer and the router set the switch to the Normal position If you are connecting the router to an Ethernet hub use Ethernet port 1 on the router and set the switch to the Uplink position 8 port Ethernet hub Eight Ethernet jacks You will use one of these to connect to the Netopia Router for configuration For a new instal lation with SmartStart use the Ethernet connection You can either connect your computer directly to any of the Ethernet ports on the router or connect both your computer and the router to an existing Ethernet hub on your LA2. From 20 To 0254 IP Address 192 168 12 Met Subnet Mode i asa ok a E Pretesied Routing Information Gateway Address IP Address Class B Address 192 168 1 8 Subnet Mask 255 255 255 0 Net Subnet Bits 16 Net Subnet Node 8 Node 8 Disk Bliack Lack romain Name Server Information Domain IP Address Default ispoom 192168110 o m o a eww bg Sesh Bp artrq mrm ners F Ce aT ai ory ets mra 3 In the TCP IP window or in the MacTCP More window select or type information into the fields as shown in the following table Option Select Type Connect via Ethernet Configure Manually IP Address 192 168 1 2 Subnet mask 255 255 255 0 or for 12 user models 255 255 255 240 Router address 192 168 1 1 Name server address Enter the primary and secondary name server addresses given to you by your ISP implicit Search Path Enter your domain name if you do not have a domain name enter the domain name Starting domain name of your ISP 4 Close the TCP IP or MacTCP control panel and save the settings 5 If you are using MacTCP you must restart the computer If you are using Open Transport you do not need to restart These are the only
3. If you configure your Netopia Router using SmartStart you can accept the dynamic IP address assigned by your router The Dynamic Host Configuration Protocol DHCP which enables dynamic addressing is enabled by default in the router To configure your Macintosh computer for dynamic addressing do the following 1 Go to the Apple menu Select Control Panels and then TCP IP 2 With the TCP IP window open go to the Edit menu and select User Mode Choose Basic and click OK 3 Inthe TCP IP window select Connect via Ethernet and Configure Using DHCP Server iz ERE caes Tea re A Ke dee opel de ee gt Carr dee ra Note You can also use these instructions to configure other computers on your network to accept IP addresses served by the Netopia Router STATIC CONFIGURATION OPTIONAL If you are manually configuring the computer on your Local Area Network for a fixed or static IP address perform the following 1 Go to the Apple menu Select Control Panels and then TCP IP or MacTCP 2 With the TCP IP window open go to the Edit menu and select User Mode Choose Advanced and click OK Or in the MacTCP window select Ethernet and click the More button OTP fear be IF he as ora TE A PA haser biran ou i few ror ub E MacTCP E Obtain Address Manually Osores LocalTalk Bynamic aly Node Range
4. If you select Manual Entry the Connection Profile screen shown on page 8 appears Internet Service Provider Selection screen Select an ISP from the list of Netopia ISP partners who have provided information for automatic setup Choose Generic ISP if your ISP is not included on the list If you don t already have an account with the selected ISP call and order service using the listed customer service telephone number if provided When you have done this click Next net pla Indo hero Peras opi So nl aro Prada e ja a CE P pana dc dd bloc Er ri ed te bee tee rar beeper de Ta a om an ihe in mimi ore Sail pe Len area Parera AAA Most ISPs will provide you with information for you to enter in the Connection Profile screen shown below Generally they will provide you with E Your dial up number sometimes referred to as an ISP POP number E Your Login name and Password These are case sensitive Note Your ISP may provide you with additional values such as Remote IP Gateway or Subnet Mask These entries are not required for the SmartStart Wizard to configure your router If you have a PBX phone system you may need a dialing prefix such as 9 for an outside line You will enter that information in the Connection Profile screen shown below 8 Getting Started User Guide Connection Profile screen Your S P supplied configuration information may be displayed in grayed out fields that
5. between the computer the router and the wall jack or jacks Check for errors in any manual entries you made during the configuration process Final screen When the connection tests successfully SmartStart displays a screen telling you that your configuration is now complete In most cases this SmartStart configuration is all that you need to get your router up and running and connected to the Internet However you may want to take advantage of additional features or special configuration options available through the console based configuration interface For detailed instructions see the on line User s Reference Guide on your Netopia CD ADVANCED OPTION Router IP Address screen If you selected the Advanced option in the Easy or Advanced options screen SmartStart asks you to choose between entering the router s current IP address and assigning a new IP address to the router If the router has already been assigned an IP address select the first radio button If you do this the Known IP Address screen appears see the next screen below If you want to reconfigure the router with a new IP address and subnet mask typically to match the IP addresses currently used on your network select the second radio button If you do this the New IP Address screen appears see the second screen below When you have done this click Next Known IP Address screen SmartStart displays a recommended address for the router based on th
6. fields you need to modify in this screen Note You can also use these instructions to configure other computers on your network with manual or static IP addresses Be sure each computer on your network has its own IP address
7. the router s Ethernet LEDs When the test succeeds SmartStart indicates success and presents the Connection Profile screen shown on page 8 If the test fails the wizard displays an error screen If the test fails check the following Check your cable connections Be sure you have connected the router and the computer properly using the correct cables Refer to Making the Physical Connections on page 4 Make sure the router is turned on and that there is an Ethernet connection between your computer and the router Check the TCP IP control panel settings to be sure that automatic IP Addressing Windows or DHCP Macintosh is selected If you are using a Windows PC SmartStart will automatically detect a static IP address and offer to configure the computer for automatic addressing On a Macintosh computer you must manually set the TCP IP Control Panel to DHCP See Configuring TCP IP on Macintosh computers on page 11 If you currently use a static IP address outside the 192 168 1 x network and want to continue using it use the Advanced option to assign the router an IP address in your target IP range See Advanced option on page 9 On a Windows 95 or 98 system SmartStart will automatically disable DNS On a Windows NT system you will need to click the DNS Configuration tab on the TCP IP properties display and then manually disable DNS See Configuring TCP IP on Windows 95 98 or NT computers on page 10 If all of the abov
8. you configure your Netopia Router using SmartStart you can accept the dynamic IP address assigned by your router The Dynamic Host Configuration Protocol DHCP server which enables dynamic addressing is enabled by default in the router If your PC is not set for dynamic addressing SmartStart will offer to do this for you when you launch it In that case you will have to restart your PC and relaunch SmartStart If you configure your PC for dynamic addressing in advance SmartStart need only be launched once To configure your PC for dynamic addressing do the ollowing Go to the Start Menu Settings Control Panels and double click the Network icon From the Network components list select the Configuration tab 2 Select TCP IP gt Your Network Card Then select Properties In the TCP IP Properties screen shown below select the IP Address tab Click Obtain an IP Address automatically 3 Click on the DNS Configuration tab Click Disable DNS DNS will be assigned by the router with DHCP 4 Click OK in this window and the next window When prompted reboot the computer Note You can also use these instructions to configure other computers on your network to accept IP addresses served by the Netopia Router STATIC CONFIGURATION OPTIONAL 11 If you are manually configuring your computer on the Local Area Network for a fixed or static IP address perform the following 1 Goto Start Menu Settings Control Panels and doub
9. you do not have to change All fields must be filled in except the Alternate DNS field if your ISP does not provide one If you have a PBX system you may need a dialing prefix such as 9 for an outside line Enter that information here When you have done this click Next The Name and Password screen Shown below appears this is where you enter the username and password for your connection to your ISP Name and Password screen Enter the username and password that identifies you to your ISP When you have done this click Next The SmartStart Wizard then posts your connection profile information to your router Now the Connection Profile Test screen shown below appears It allows yu to test your connection to your ISP using the connection profile you ave just created Connection Profile Test screen SmartStart tests your connection profile by attempting to connect to your ISP To test the connection profile with your ISP click Next While the test is running SmartStart reports its progress in a brief succession of dialog boxes as described below Available Line Test Progress screen SmartStart tests to see if the router can place calls on your telephone line While it is testing the connection a dialog box is displayed and the LEDs flash Connection Test Progress screen SmartStart displays a dialog box showing you that your connection profile is being tested If this test fails check the physical connections
10. N Alternatively you can use the console connection with a terminal emulator application and a direct serial connec ea or Telnet via Ethernet to run console based management See the ondine User s Reference Guide on your etopia CD S T Termination switch Netopia Router S T models also provide an S T termination switch The S T termination switch on the Netopia Router back panel must be enabled to terminate the S T bus To enable this parameter the switch must be toggled to the left which is the default setting 2 Phone ports POTS models only Netopia Router models that support SmartPhone provide two RJ 11 telephone jacks for connecting analog devices such as a telephone facsimile machine or modem CONNECTING TO YOUR NETWORK The Netopia Router in a 10Base T network To connect your 10Base T network to the Netopia Router through an Ethernet port use a 10Base T cable with RJ 45 connectors If you have more than eight devices to connect you can attach additional devices using either a 10Base T hub or an EtherWave daisy chain or some combination of both F If y add devices connected through a hub connect the hub to Ethernet port number 1 on the Netopia Router and set the Normal Uplink switch to Uplink BEFORE RUNNING SMARTSTART The SmartStart Wizard will help you set up the router and let other users on the local area network LAN share the Internet connection The SmartStart Wizard walks
11. NETOPIA ROUTER Getting Started User Guide Installationsanleitung Gu a de iniciaci n del usuario Manuel de l utilisateur pour commencer M anuale dell utente Introducerende gebruikershandleiding Anv ndarhandbok S h r b rjar du Netopia R Series Routers netUpia Copyright 1999 Netopia Inc v 399 All rights reserved Printed in the U S A This manual and any associated artwork software and product designs are copyrighted with all rights reserved Under the copyright laws such materials may not be copied in whole or part without the prior written consent of Netopia Inc Under the law copying includes translation to another language or format Netopia Inc 2470 Mariner Square Loop Alameda CA 94501 1010 U S A Part Number For additional copies of this manual order Netopia part number 61600140001 4 Getting Started User Guide INTRODUCTION The Netopia Router is designed to be easy to connect configure and use Netopia and your ISP together make it even easier for you to get your router set up and connected to the Internet in a few minutes Once you ve connected your router to your computer and to your telecommunications line and installed a web browser you re ready to run the Netopia SmartStart Wizard Advanced users can find detailed documentation of advanced configuration options on the Netopia CD in the documentation folio accompanying your Netopia Router CONTENTS This bookl
12. below Make your selection and click Next Your dial up number sometimes referred to as an ISP POP number Your Login name and Password These are case sensitive Any PBX phone system dialing prefix such as 9 for an outside line is information when your ISDN net_pla BDH Seach Tapa kiyim pame Bhd Mar hei pp meet helar magi rs ello Tiam ej e ls ap sp rua by rar Thira Tice Pokies ly Fetch i dis gt DE apia LITT aatan EN ti AMEE SESS Pe i Raton SL 1 Bt A inated Die 100 Casas Licked palo Earl Miral m bkra eres Peri T Dry proble slk ha kahh hos la del q ard A A e gel a a oa met ta rado ani EAP that car a ri Er IO piia Lo ra PO in do Eifel ie adele ns Seah eal Cero rion ape pl Eee If you select ISP Automation SmartStart offers you the option of choosing one of several Netopia ISP partners that support the Netopia Router You then see the Internet Service Provider Selection screen shown on page 7 If you select Manual Entry you must be prepared with the following information You must enter Your PPP authentication method Options are PAP Password Authentication Protocol CHAP Challenge Handshake Authentication Protocol or None Most ISPs use PAP this is the default A Domain Name Server DNS this entry must be an IP address in dotted decimal format for example 192 168 4 10 not joe isp com Optionally an alternate DNS if your ISP provided one
13. e IP address of the computer If you know the router has an IP address different from the default value enter it now Otherwise accept the recommended address When you have done this click Next SmartStart tests the connection to your router SmartStart then returns you to the Connection Profile screen shown on page 8 New IP Address screen If you want to change the router s IP address you enter the new IP address the subnet mask and the router s serial number in this screen Remember the serial number is on the bottom of the router It is also found in your documentation folio Note Forcing a new IP address may turn off the Netopia Router s IP address serving capabilities if you assign an IP address and subnet mask outside the router s current IP address serving pool The Netopia Router does not allow an invalid address to be served Use this option with caution When you have done this click Next SmartStart forces the new IP address into the router tests the connection and then resets the router SmartStart then returns you to the Connection Profile screen shown on page 8 10 Getting Started User Guide SHARING THE CONNECTION CONFIGURING TCP IP ON WINDOWS 95 98 OR NT COMPUTERS Configuring TCP IP on a Windows computer requires the following E An Ethernet card also known as a network adapter MH The TCP IP protocol must be bound to the adapter or card DYNAMIC CONFIGURATION RECOMMENDED If
14. e steps fail to resolve the problem reset the router to its factory default settings and rerun SmartStart See the ondine User s Reference Guide on the Netopia CD for instructions If you are configuring an ISDN router you may see the ISDN Switch Type screen shown below displaying the possible switch types available tor your region This screen may not appear if there is only one switch type in use in your region or you are using a customized version of martStart ISDN Switch Type screen If you have an ISDN router the ISDN Switch Type screen appears Select one of the supported ISDN switch typek for your ISDN line Your telephone company should have provided t line was installed When you have done this click Next Note The switch types listed are different for different regions If your region has only one switch type this screen may not appear In that case skip to the Manual or Automated Connection Profile screen below You may see an additional screen associated with ISDN and POTS depending on your configuration You will see the Manual or Automated Connection Profile screen shown below Manual or Automated Connection Profile screen The SmartStart Wizard asks you to select a method of creating a connection profile The connection profile tells your router how to communicate with your ISP or other remote site such as your corporate office You can select either ISP Automation or Manual Entry Options are explained
15. et covers the following topics Making the Physical Connections on page 4 Netopia Router Back Panel Ports on page 4 Connecting to your Network on page 5 Before running SmartStart on page 5 Setting up your Router with the SmartStart Wizard on page 6 Sharing the Connection on page 10 MAKING THE PHYSICAL CONNECTIONS Identify the connectors and switches on the back panel and attach the necessary Netopia Router cables 1 Eihemoi 1 Connect one of the RJ 45 cables to any of the Ethernet ports on the router If you are connecting the router to an existing Ethernet hub use Ethernet port 1 on the router and set the crossover switch to the Uplink position 3 Poner 2 Connect a Telco 1 port one end of one of the RJ 45 cables to the Telco and the other end to your ISDN line outlet The Telco 2 port is reserved for future use 3 Connect the mini DIN8 connector from the Power Adapter to the Power port and plug the other end into an electrical Presa outlet Porin You should now have the power adapter plugged in the Ethernet cable connected between the router and your computer and the telephone cables connected between NETOPIA ROUTER BACK PANEL PORTS The figure below displays the back of the Netopia Router Netopia Router back panel the router and the ISDN line jack POTS ports optional Line port Termination switch EE gt
16. etopia Router It will then create a connection profile in your Netopia Router using the information you supply to it Welcome screen The first screen welcomes you to the SmartStart Wizard configuration utility net pia ed Click the Next button after you have responded to the interactive prompts pr Meare Pace ee in each screen The Help button will display useful information to assist you in responding to the interactive prompts ee cba e pr ds id Meal EA A e Easy or Advanced options screen You can choose either Easy or EASY OPTION Advanced setu ir E p 2 net pla Chos iha poca oa a A a HH LD poa FY a f you choose Easy SmartStart automatically uses the Posa dd at do Hae Pe IP addressing setup built into your router This is the est choice if you are creating a new network or don t already have Bow Il ub bat pod gt iF an IP addressing scheme on your new network alorra f you choose Easy you will see a Connection Test screen like the Mia E E A one shown on page 6 while SmartStart checks the connection to a patos your router a f you choose Advanced skip to page 9 now The SmartStart Wizard displays the Router IP Address screen shown on page 9 in which you can choose ways to modify your router s IP address cout mms oe tp Connection Test screen SmartStart tests the connection between BEE i eet your computer and the router While it is testing the connection a progress indicator screen is displayed and
17. le click the Network icon From the Network components list select the Configuration tab 2 Select TCP IP gt Your Network Card Then select Properties In the TCP IP Properties screen shown below Specify an IP Address Enter the following IP Address 192 168 1 2 Subnet Mask 255 255 255 0 or for 12 user models 255 255 255 240 This address is an example of one that can be used to configure the router with the Easy option in the SmartStart Wizard Bl Cora cd Peal Bit tee Odea El Microsd dl Poraifica A gee ee PAS Ey times H emba aT Dita Tiii Dire im Marwai eros r Fie mri Pun Biereg Derrek 3 Click on the Gateway tab shown below Under New gateway enter 192 168 1 1 Click Add This is the Netopia Router s pre assigned IP address Encina kii bime Wiin Corpa aibi AA sr is ll o hk ia la id aa eles e Be ee ENARE Pelada pala Pelos Dhaire Pie araj Pla PEA Cor WIRE ES rompi Piel TOPAR de toca da dl Dr do a rl al Se ah heen select the IP Address tab Click T32 1EB 1 2 ey idin Click on the DNS Configuration tab Click Enable DNS Enter the following information Host Type the name you want to give to this computer Domain Type your domain name If you don t have a domain name type your ISP s domain name for example your ISP com DNS Server Search Order Type the primary DNS IP address given to you by your ISP C
18. lick Add Repeat this process for the secondary DNS Domain Suffix Search Order Enter the same domain name you entered above 4 Click OK in this window and the next window When prompted reboot the computer Note You can also use these instructions to configure other computers on your network with manual or static IP addresses Be sure each computer on your network has its own IP address CONFIGURING TCP IP ON MACINTOSH COMPUTERS La iii Witt Coba r n A I Dhati DH F ieni BE Seven he odas a eai b TTL 171166411 Es 5 Farer O al coda The following is a quick guide to configuring TCP IP for MacOS computers Configuring TCP IP in a Macintosh computer requires the following E You must have either Open Transport or Classic Networking MacTCP installed Note If you want to use the Dynamic Host Configuration Protocol DHCP server built into your Netopia Router to assign IP addresses to your Macintoshes you must be running Open Transport standard in MacOS 8 and optional for MacOS 7 5 and above You can have your Netopia Router dynamically assign IP addresses using MacTCP however to do so requires that the optional AppleTalk kit be installed which can only be done after the router is configured 12 Getting Started User Guide E You must have built in Ethernet or a third party Ethernet card and its associated drivers installed in your Macintosh DYNAMIC CONFIGURATION RECOMMENDED
19. r or Microsoft Internet Explorer included on the Netopia CD Required for web based registra software tion and web based monitoring Notes e The computer running SmartStart must be on the same Ethernet cable segment as the Netopia Router Repeaters such as 10Base T hubs between your computer and the Netopia Router are acceptable but devices such as switches or other routers are not e SmartStart for the PC will offer to set your TCP IP control panel to Obtain an IP address automatically if it is not already set this way This will require you to reboot your computer If you have a specified IP address configured in the computer use the SmartStart advanced config uration option see Advanced option on page 9 to change your Netopia default IP address 192 168 1 1 You should make a note of it before running SmartStart in case you do not want to use the dynamic addressing features built in to the Netopia Router and need to restore the fixed IP address 6 Getting Started User Guide SETTING UP YOUR ROUTER WITH THE SMARTSTART WIZARD The SmartStart Wizard is tailored for your computer platform but it works the same way on either a PC or a Macintosh Insert the Netopia CD or diskette if that is what was supplied to you and in the desktop navigation screen that appears launch the SmartStart Wizard application The SmartStart Wizard presents a series of screens to guide you through the preliminary configuration of a N
20. you through a series of questions and based on your responses automatically configures the router for connecting your LAN to the Internet or to your remote corporate network The SmartStart Wizard will automatically check your Windows 95 98 or NT PC s TCP IP configuration to be sure you can accept a dynamically assigned IP address and change it for you if it is not set for dynamic addressing check the physical connection from your computer to your router without your having to enter an IP address assign an IP address to your router allow you to enter your dial up telephone numbers or other information dial up and test your connection to your chosen ISP or other remote site Be sure you have connected the cables and power source as described in Making the Physical Connections on page 4 Before you launch the SmartStart application make sure your computer meets the following requirements PC Macintosh System software Windows 95 98 or NT operating system MacOS 7 5 or later Connectivity TCP IP must be installed and properly configured MacTCP or Open Transport TCP IP must be installed and properly software See Configuring TCP IP on Windows 95 98 or NT configured See Configuring TCP IP on Macintosh computers on computers on page 10 page 11 pone iy Ethernet card or transceiver 10Base T Either a built in or third party Ethernet card or transceiver 10Base T ardware Browser Netscape Communicato
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