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Server Installation and Administration

1. If you have more than 1 network interface you can repeat the above steps for each network interface you want to configure 9 10 10 Copy CD image This menu item allows you to create a DVD image from the Observer Installation DVD You can use this ISO image with any standard CD DVD burning software to create a backup copy of the Observer installation DVD Type 10 in the Administration menu and confirm with ENTER The DVD image of the Observer installation DVD is copied to the directory netavis rpms and named netavis iso 9 11 11 Eject CD This menu item allows you to eject a DVD ROM from the DVD drive after copying a DVD image to the hard disk 9 12 12 Show encrypted root password Observer uses a different root password for each Observer server This menu item allows you see the key for the root password You need to communicate the password key to Observer in order to get the root password for your machine Page 43 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 If you need to login as root user please contact NETAVIS Software GmbH with the password key Do that via the standard ticketing system You should explain why you need the root password since you normally loose the warranty for the bundled Setup 9 13 13 Change admin pass This menu item allows you to change your admin password Type 13 in the Administration menu and confirm with ENTER Then you are called upon to
2. Please refer to 3 1 Installation from scratch on page 9 for more information on manual partitioning For all the other options you can continue as with the normal installation please refer to 3 1 Installation from scratch on page 9 For finalizing the upgrade you have to login once again as user admin with the same password the user had before the upgrade and select 0 Finalize installation Now all the configuration data will be restored and you will be asked once more to reboot the server After reboot the server has been upgraded and you can connect with Observer clients again Page 24 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Please note After a big upgrade you have to configure the basic network settings again also the root password changes Please refer to 3 2 Finalizing the installation and basic settings on page 13 for the steps you have to execute again All Observer data images camera and user configuration remain intact during the upgrade 5 2 Performing a small upgrade e g from 4 6 0 to 4 6 2 There are several ways for upgrading Observer to the newest release e Directly from Observer installation DVD in the locally connected DVD ROM drive e Via LAN from an MS Windows computer with a shared DVD ROM drive and the Observer installation DVD ROM loaded or a shared folder with the contents of the installation DVD e Viathe web from an HTTP server and containing the con
3. If you want the Observer server to restart after a power failure make the necessary settings in its BIOS these are usually located under the power management option Power on after power loss 9 8 8 Select active network configuration The Observer server allows you to create and save up to four network configurations To select the network configuration type 8 in the Administration menu and confirm by pressing ENTER This gives you a menu for selecting from available network configurations Select the configuration you want by typing its configuration number and confirm by typing S for Save and then pressing ENTER After you confirm your choice of network configuration the Observer server application is stopped then the network interface is restarted with the new configuration parameters finally the Observer server application is restarted Note The IP address of the server is changed in the process If you are logged in via a network connection e g SSH you will lose your connection and need to reconnect Page 41 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Caution f your Observer server also includes an Observer digitizer server NDS for analog video cameras one or more PCI video grabber cards installed you will need to adapt the camera settings to the new network settings or the assignment of analog cameras to the new IP address 9 9 9 Edit network settings To change
4. October 2015 2 Hardware installation Similar to other security oriented systems Observer must run on a dedicated computer and it employs a server grade Linux operating system 2 1 Hardware requirements compatibility Regarding the most actual hardware compatibility please see the document NETAVIS Observer Server Client and Storage Compatibility and Requirements or consult our web The processor and memory requirements on your server depend on the size of your system number of cameras and users Ask your NETAVIS solution partner to help you specify your system e However you need a DVD ROM drive for installing which can be built in or connected via USB as an external device e Client on server installations need more CPU power and RAM in the server for the additional client GUI Details can be found in the document NETAVIS Observer Server Client and Storage Compatibility and Requirements Caution Most troubles during the installation of Observer come from unsupported hardware components 2 2 Hard disks and storage devices Observer offers various options for hard disks and storage devices Currently you can use hard disks in the server network storage devices and other special storage devices 2 2 1 Hard disks Observer supports server setups with any number of hard disks However if you want to use the Observer software RAID feature you must have at least 2 disks see below for further details Observer also s
5. netavis NETAVIS Observer 4 6 Server installation and Administration English NETAVIS Observer 4 6 Server Installation and Administration October 2015 NETAVIS Observer 4 6 Server Installation and Administration Valid from Observer 4 6 2 Published in October 2015 The software described in this manual is licensed under the terms of the NETAVIS end user license agreement and may only be used in accordance with these terms Copyright Copyright 2003 2015 NETAVIS Software GmbH All rights reserved NETAVIS and Observer are trademarks of NETAVIS Software GmbH All other trademarks are trademarks of their respective holders NETAVIS Software GmbH Lerchenfelder G rtel 43 A 1160 Vienna Austria Tel 43 1 503 1722 Fax 43 1 503 1722 360 info netavis net www netavis net Page 2 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Contents 1 Introduction Sad bse ee EIEEE ssee decd eeses see s ceeee ce boccedecusseeccs A T T O isthe Obsenverdocumentation setys ows wun euee a eee eee ee de een 5 12 What Siw WTR EMIS FEC ASC oceisse cicesces eves bts cove sis cnet ets oven tbuncnws les cvabands coueeeds e a enebe 6 2 Hardware installation Boece ceased esos sees eseececs access scssesesececccececscessescesesescesoecseccssessecsese t 2 1 Hardware requirements compatibility secpshantiqaneandeanaeqaseusnneanenannaneonrimgnineonrqnocinimgnavenseqneniongedneniomasenirs 7 22 Harddisks GNC S
6. valid 1 gt lt pluginClass gt server externallO M35Sms lt pluginClass gt lt deviceHandlerClass gt server externallO Seriall0 lt deviceHandlerClass gt lt deviceName gt dev ttyS0 lt deviceName gt lt deviceParameters gt 9600 N 8 1 N lt deviceParameters gt lt plugin gt Upload the edited XML file back to the server Restart Observer not the whole server with the 3 Stop NetAVIS and 2 Start NetAVIS commands of the Admin interface see 9 System administration via command line interface on page 35 or 10 System administration via Webmin on page 58 Setting SMS numbers and privileges Now you can define an SMS number for one of the users e g the admin user and test whether the SMS sending is working Please refer also to the NETAVIS Observer User Manual for details 1 Start the Observer client and login Page 62 of 66 2 NETAVIS Observer 4 6 Server Installation and Administration October 2015 In the User Admin tab select the user for whom you want to define SMS settings e g the admin user In the Properties dialog enter a valid telephone number in the SMS number field Notation example 43 676 123 4567 Click on Next to go to the Privileges dialog and check that the user has the SMS sending enabled privileges Sending of SMS in case of system malfunction and Sending of SMS in case of system information Sending of SMS in case of system malfunction Disabled Notification in the client application about
7. 55 03 2011 Last update Wed Sep 28 11 40 03 2011 Page 61 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 12 Connecting additional hardware devices 12 1 Connecting an SMS sending device to an Observer server Observer can send SMS messages on events The supported SMS sending devices are Siemens TC35i and Siemens MC35i 12 1 1 Hardware installation connecting the SMS sending device ile Oy ON ee Gos ake sure the Observer server is turned off gin the RS232 connector to com port 1 on the Observer server e sure that the com port in the BIOS of the server is enabled u a ake sure the SMS sending device is connected to the mains and switched on ake sure the SIM card requires no PIN and is inserted in the SMS sending device urn on the Observer server and then turn on the SMS sending device 12 1 2 Configuring the Observer server for SMS sending Initial server setup To initially configure an Observer server for the SMS sending device follow these steps oP w p With your browser connect to the Observer server Select your preferred language and click on Start Customizer Login with name admin default password admin or your own if you changed it Click on Download configuration files Download the following file to your client common utils ExternallOPluginMappings default xml Edit part of the file so that it looks like this lt plugin id 4
8. Log into the system as root Execute service netavis stop to stop the NETAVIS Observer services Execute rpm Uvh jdk 1 7 10 ibm_netavis x86_64 rpm to update the JAVA JDK Execute service netavis start to restart the NETAVIS Observer services ao oO ES Now follow the step by step description of the distributed upgrade process 1 To execute a distributed upgrade with the parameters you set type 5b and confirm with ENTER This brings up the following screen VideoSystem distributed upgrade This procedure will upgrade VideoSystem on this server master Page 38 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 and on all distributed servers slaves for which the option Upgrade software on remote server has been enabled in the Host Administration tool of the Observer client app On each remote slave server to be upgraded the option Accept software upgrade from remote server must be enabled as well If any of these machines ar ven temporarily inaccessible during the upgrade procedure the whole upgrade will be canceled If you still want to upgrade the other servers disable the Upgrade software on remote server option for all inaccessible servers so that the rest of the distributed server network can be upgraded NOTE Once started the upgrade will continue to work even when you quit from the upgrade menus or from viewing the log files sing CIRL C Ar
9. device 3 In Linux shell mount the storage device If you are running a OS bundled Observer installation you must mount under the Linux directory Images In an OS unbundled installation you can use any mount point Make sure that the device is automatically mounted at server boot time Use this menu item 18 to add the image storage You will be asked to enter the name of the new image directory for bundled installation the relative path name under Images and the available space in MBytes The video processes will be restarted after running this command 9 19 19 Client on server screen resolution This command lets you change the screen resolution for the client on the server console Please note This command can only be run on the console of the server that contains the client directly It is not appropriate for changing the screen resolution of MS Windows or browser clients Follow these steps to change the client on server screen resolution 1 Ifyou are running the client GUI press CTRL ALT F2 on your keyboard to switch to the administration command line interface see 9 19 1 Switching between administration command line interface and client GUI on page 49 for details Otherwise just continue with the next step 2 Login as admin 3 Select this command 19 The command starts the graphical X Windows environment to set the screen resolution for the client on the server Page 48 of 66 ml OF Oh ge NET
10. do not want to do that then select Skip Once the media check finishes you can continue to the next step Please note The media check can eject the DVD CD ROM from the drive so you please insert it again Next you will be asked to specify the keyboard layout for your system You can navigate through the list using the cursor keys Select your preferred keyboard layout e g the German and press the Next button ENTER In case you selected manual partitioning install part you will then be prompted for it You will be offered options of selecting the default layout or you can create your own partitions manually Do not choose the default layout of the manual partitioning as this is the Linux default layout which does not fit our needs For manual partitioning partition the hard disk s according to the explanations given above Please note that you can move between the partition options the hard disk drives and the buttons with the Tab key If you did not select manual partitioning you can ignore this step and continue If this is an upgrade then execute according to the explanations given by the admin upgrade command see 5 Upgrading Observer on page 23 Next you need to set the time zone in which the system will operate Page 12 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 If you have set the BIOS CMOS time to GMT UTC then activate System clock uses UTC Otherwise you need not to activate t
11. host please set other host oxueox exo host range 00t00c 200 00K Kx Privilege Read Only Wrtable OS Support Unk Linux System AIX Allow source port gt 1024 ID Mapping Guest system root account wil have full access to this share root root Guest system root account wil be mapped to anonymous user nobody nogroup on NAS I Al User on guest system wil be mapped to anonymous user nobody nogroup on NAS Sync Async Sync Async 9 17 2 Check Observer network settings In case you need name resolution via DNS and access to an email router outside of your network you may want to check the correct setup in the network settings in Observer 1 Inthe Observer admin interface execute command 9 9 9 Edit network settings on page 42 2 Set the DNS and the network gateway to your needs and save them 9 17 3 Configuring Observer via the command 17 NAS management When you select this menu item you will get a submenu with the following entries show NAS devices add new NAS device m mount NAS device delete NAS devic Quit without action Here is a description of the available commands Page 46 of 66 Command s show NAS devices a add new NAS device m mount NAS device d delete NAS device NETAVIS Observer 4 6 Server Installation and Administration October 2015 Description With this option you can see the configured NAS devices their mount points to partitio
12. menu Now you can start the actual upgrading process using the distributed kits by entering s You will be asked Do you want to rollback the whole system on error If you answer yes then the upgrade will roll back all severs on an error on any server It means that all servers will come back to the last working version where the update started from If you answer no then the upgrade will continue even if one or more servers cannot be successfully upgraded After such an upgrade some servers may run on the previous version level of the Observer and the rest will work with the new version In this case the servers with older versions will not be mounted into the distributed system but they will work standalone without any problem The operator may directly login to these servers with a normal Observer client and use the system Once you answered the rollback question you will see progress messages Similar to the above ones You can stop the automatic display of the upgrade log by pressing CTRL C any time This will not stop the upgrade process just the viewing of the log messages Once the upgrade is finished successfully you will again receive the distributed upgrade menu To view the upgrade status enter l This will print a status report of the upgrade as snapshot of the current situation The report can be seen on the screen and can also be stored in the file upgradeLog txt on the server This file can be downloaded from the main
13. of system inform Sending of email in case of system information Disabled Sending of SMS in case of system information Disabled Testing the SMS connection Generate an event by unplugging a camera from mains or network 2 Within one minute an SMS should be received by the phone belonging to the SMS number 12 2 Connecting an uninterruptible power supply to an Observer server Generally an Observer server should be connected to an uninterruptible power supply UPS in order to prevent sudden power losses and server halts that could damage the file system Currently we support UPSs by APC see www apc com and www apcupsd org Here is how you can connect a server to a UPS 1 2 3 Shutdown the Server Connect the power cable of the server to the UPS and the USB cable from the UPS to the server When you boot the server again the UPS will be configured automatically When the USB cable of the UPS is connected properly to the server the server shuts down automatically when there is a power failure and the remaining up time of the UPS is less than 3 min or the battery charge is less than 5 Please note We do not support UPSs that use other communication than USB to the server e g we do not support RS 232 based UPSs Page 63 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 13 Troubleshooting This section lists a few problems and their possible solutions 13 1 Your cl
14. only one demo license is possible 4 2 3 Permanent license A permanent allows you to use the Observer system with the licensed features and for a maximum number of users and cameras 4 3 Setting up floating licensing 4 3 1 How floating licensing works A license slave typically a NETAVIS Observer camera server a NCS connects to the license master typically a NETAVIS Observer user server a NUS and checks out licenses for the needed number of cameras When the master server is not reachable the slave server still continues to operate for 1 week 7 days if the first connection was successful During this period a system alert event is generated once a day indicating that there is no connection to the license server In such a case also the license string turns red in the slave s Admin gt System information dialog that shows the status of the servers After the 1 week period of no connection to the license server the license slave stops to operate the Observer processes are stopped and no operation is possible In such a situation you basically have 2 choices You can either make sure that the licensing server is reachable or you can switch off the remote licensing and enter a valid license key For that you have to manually restart the Observer server application via the command line interface see 9 2 2 Start video system processes on page 35 connect with a client and apply the changes quickly because the server will stop the
15. player is Recordings View external archive recordings NEA In the Archive player of the client the NEA archive appears automatically in the camera tree under the camera group External Archive IO netavis Cameras we Axis 206 ae Axis 207 MW we Axis 211A we Axis 2415 3 0 External Archive amp B CKL encr 1 on netavisDELL 2012 07 24 18 10 2012 07 24 18 18 S E netavis Cameras Axis 206 Axis 207 MW Axis 211 A IQ 755 Panasonic WV N240 H a n le a le i Please note There are some limitations on external NEA archives like Archive motion detection is not possible 9 31 q Quit Enter qin the Administration menu and confirm with ENTER to log out Page 57 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 10 System administration via Webmin In addition to administration via console Observer also offers an administration interface via Web browser 10 1 Webmin login Enter the URL of your Observer server with port 8000 and log in on the Webmin login window as user admin with your password a http 192 168 0 50 8000 Microsoft Internet Explorer Es DEK Datei Bearbeiten Ansicht Favoriten Extras gt O7 O AA Pko aIw s Adresse http 192 168 0 50 8000 Clear 10 2 Webmin menu After you have logged in you have available the same menu items as with the console interface Page 58 of 66 NETAVIS Observer 4 6 Server Installation and Administration Oc
16. process During the restoration process various messages may appear a This is not a valid backup file nothing happen The message indicates that the selected file does not contain a valid backup or its content is broken Such files will not be restored The backup is from this server the original license is restored Tells that the backup was done on this machine its license key will match and it can be used without any licensing limitations n This server already has a cloned license the licens xpiration will remain Obtain a new license This message appears when the machine on which you are doing the restore is already cloned the file you are about to restore was created on another machine and its license key is invalid In such a case the start of the seven day time limitation will not change i The backup is from another server the licence will expire within 7 days This message appears when you restore a backup from another machine and the operation time of this new machine is limited to a seven day period You have to obtain a new license if you want to use this configuration for more than 7 days Unlicensed backup the system will run in licenceless mode only The backup you are about to restore does not contain a valid license key and you machine will operate in license less mode Error cannot restore the selected backup This message tells that an error has happened during the rest
17. separate network segment For such cases Observer can be configured for more than one network interface This can be done with the menu 9a Please make sure that your hardware is set up correctly Page 42 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Here are the steps 1 When you choose the command you will be able to setup the second interface or if you have more than 2 network interfaces installed you get list of the available interfaces If so choose the network interface you want to configure 2 Enter the IP address and the Netmask for the selected interface Enter S to save your changes and confirm with Enter 4 You can repeat the above steps for each network interface you want to configure 9 9 2 9b Edit netcard s link parameters This option allows you to set the link speed and duplex mode of the netcards network interfaces installed in your server Please make sure that your hardware is set up correctly Here are the steps 1 Type 9bin the administration menu and confirm with ENTER 2 Ifyou have more than 1 network interfaces installed you will be asked which one you want to configure Select one and continue Enter the Link speed in Mbit s Please set the value to at least 1000 Enter the mode for Full duplex Please enter y for yes nk Ww Enter the mode for Auto negotiation Please enter y for yes 6 Enter S to save your changes and confirm with Enter
18. server Netavis gt 14 Available backups emBackup test1 2006 01 25 13 35 Make new backup The name of each file contains the name of the server on which the backup was created and the time of creation In the above example the name tells that the file is a system backup created on a machine named testi on the 25th of January 2006 in the afternoon at 13 35 On a fully functioning Observer server a system backup is automatically created every night at 2 00 am 3 The program then asks you whether it should create a new backup Based on the list you can decide whether you need a new one or the currently available is sufficient After answering with y the program starts creating the new backup file which will appear in the list generated at the end of the process You will see that only one backup will exist for this machine containing the current time in its name Important Do not create a backup on a machine with damaged database because the backup will contain all the errors in the database and can not be used later for successful restoration 4 Ifyou want to download the just created backup please refer to 8 3 Up and download of backups on page 32 below 8 3 Up and download of backups You can download backups from a server so you can save them on external media for later use for example Download or upload of a system backups can be done via the standard Observer web interface Download of backups On the sta
19. start page of Observer Start Customizer and here the section Download configuration files Press q to get back to the admin main menu 9 6 6 Shut down system To shut down the Observer server enter 6 in the Administration menu and then press ENTER Page 40 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Please do not simply turn off the Observer server instead use this menu item to properly shut down the Observer application and computer Proper shutdown avoids data loss and enables faster restart of the Observer computer because data inconsistencies that might occur due to a brutal power off do not have to be repaired on startup All users who are logged in directly to the Observer server will receive a system message The system is going down for system halt NOW After shutdown the Observer server is turned off and must be restarted manually with the power on button 9 7 7 Reboot system To manually restart the Observer server application and the Observer server enter 7 in the Administration menu and confirm by pressing ENTER All users who are logged in directly to the Observer server will receive a system message The system is going down for reboot NOW After completed shutdown the Observer server is automatically rebooted and the Observer server application is restarted Note Whether the Observer server is restarted after power failure depends on its BIOS settings
20. storage add manually mounted image devices 48 decription of options 7 replacement of broken disk 28 51 Installing a server from scratch 9 IP address server settings 15 42 L Licensing 19 Displaying the current license key string 22 Displaying the license information 22 Obtaining a license 21 f Log files for debugging servers 59 Lost password of admin user 44 Munin server monitoring 61 Page 65 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 NAS network attached storage 8 45 NEA external archive accessing archives at another server 57 initializing a new storage device 54 managing swappable storage devices 55 recording on removable storage devices 53 starting and stopping double recording 55 Network configuration 15 42 DHCP 14 firewall configuration 8 show all available interfaces 50 Network activity monitoring 61 NFS NAS device 45 P Password admin user 44 lost of admin user 44 Ports TCP UDP needed for operation firewall configuration 8 RAID software and hardware RAID 7 Recording on removable storage devices see NEA 53 Release notes 6 Repairing an unbootable server 29 Restore of server configuration data 30 S SAN storage area networks 8 Server administration 35 58 Server date and time setting date and time 27 Server hardware 7 Server log files for debugging 59 Server monitoring with munin 61 SMS sending devices 62 SSL
21. the screen displays numerous information messages however there are few further prompts for your input If the installation should fail for any reason please make a note of the error message and send this to your NETAVIS distribution partner 3 2 3 Observer server settings L Observer should know the e mail address of the system administrator in order to be able to send system information Enter the e mail address here If you do not want e mail notifications concerning the system status simply press the ENTER without providing an address Enter e mail address of system administrator If you do not want email delivery of system messages please press ENTER We recommend you to use email and therefore to provide an email address of your system administrator Acknowledge your input by pressing ENTER The next part of the installation will ask you for certain customer data that are needed for licensing Observer Name of customer Page 16 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Type in the name of the customer and confirm your input by pressing ENTER Please note that you can change the name of customer again in the license dialog before you request the license Next you will be asked for a short form of the customer name Short one word name of customer Type in a short name for the customer and confirm your input by pressing ENTER Screen display Customer s add
22. type in your new admin password and once again to retype your new password Confirm your input with ENTER 9 13 1 Lost admin password If you lost your admin password normally you would not be able to access the administration interface of your server Therefore we provided a special mechanism for fixing this situation This procedure only works at the server console and does not work via a network login for security reasons 1 On the server console login as user netavis with password netavis which will echo an encrypted password code 2 Contact the technical support of NETAVIS at support netavis net with this code 3 You will receive a password for another user chpass a user for changing the password of the admin user Login as chpass with the password you received 4 After login as chpass you will be asked for the new password of the admin user Enter the new password for the admin user twice After that you are logged out automatically 5 Now you can login as admin user with the new password that you supplied Caution Please be careful not to forget or lose the admin password again 9 14 14 Create backup Please refer to 8 2 Backup of configuration data on page 31 9 15 15 Restore backup Please refer to 8 4 Restore of configuration data backups on page 33 Page 44 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 9 16 16 Set server date and time This menu item allows
23. upgrade master server must also be listed If not create an entry for the upgrade master see NETAVIS Observer User Manual Select the upgrading master and set the option Accept software upgrades from remote server upgrade master Repeat the above steps for each of the upgrading slaves 5 3 2 Executing an automatic distributed upgrade he actual upgrade process is started from the admin user environment he upgrade can be executed by 2 different options he command line interface of the Observer server either via the console or ssh or t the Webmin interface it provides the same functionality as the command line interface but is accessible via HTTP How to access the Webmin interface is described in 10 System administration via Webmin on page 58 For details about setting the upgrading parameters please refer to section 9 5 5 Configure upgrade parameters on page 36 For details about the upgrade itself please refer to 9 5 2 5b Distributed upgrade on page 38 Page 26 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 6 Setting the server date and time The suggested way for keeping the server date and time accurate is the automatic synchronization with a time server NTP protocol The address of a time server can be set during installation and also later on via the admin interface see 9 9 9 Edit network settings on page 42 However if you do not have access to a time server f
24. you to set the server date and time also the hardware clock will be set to the new date and time settings Caution For setting date and time of the server all Observer processes will automatically be stopped and then restarted During this short downtime no recording is happening and no clients will be able to work Type 16 in the Administration menu and confirm with ENTER Yow you are asked whether you would like to change the date and time Confirm with yes or just press Enter Now all Observer processes will automatically be stopped and you will be prompted for a new date and time Enter the date and time in the requested format and confirm with ENTER After that the Observer processes will automatically be started again If you want to change the time zone of the server then please refer to 9 29 29 Set time zone on page 53 9 17 17 NAS management This menu item allows you to configure NAS network attached storage devices for image storage Please Note Currently Observer directly supports NFS network file system version 3 only If you want to use other NAS SAN or network devices that are not directly supported you can manually mount them under Linux and use 9 18 18 Add manually mounted image storage on page 48 to add the device for image storage Before you can make use of this command you must first configure the NAS device and check some Observer network settings 9 17 1 Configuring the NAS device This
25. 000000000000 0000000 61 11 1 Accessing the server monitoring page ssssssssssisissssssssssrirtssstssssriteretesssssritereetsnsssitiereitssissrirereetsnsss 61 12 Connecting additional hardware deviceS sssssssscssosssososcseocosssossosoosssesesseseses O2 12 1 Connecting an SMS sending device to an Observer SEPVEL esssesecsesssesssesecnsessssesseestenscssseseenees 62 12 2 Connecting an uninterruptible power supply to an Observer SEMEL eseecesstesteeeeeesteeeeneeeees 63 13 Troubleshooting OOOO COCO OOOO OOOO OOOO OOOO OOOO OOOO OOOO OOOO OOOO OOOO OOOO OOOO OOOO OO OOOO OOOO OO OOOO OS OOEEOEOOCCS 64 13 1 Your client connection to the server is Slow and NOt responsive o ecceseeseeseesestestestesteseeseeeeseenes 64 14 Index 0000 COCO COCO OO OE OOOO OOOO OOOO OOOO OOOO OS OO OOO OO OOOO OOOO OO OOOO OOOO OS OO OOOO OO OOOO OOOO OOOO OO OOOO OS OOOOECEOOOEOOE 65 Page 4 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 1 Introduction Thank you for choosing NETAVIS Observer 4 6 as the management software for your video monitoring system As you use it you will find that Observer not only enables you to view live images and record them but also provides a full scale platform for the intelligent utilization of your video data This handbook supports a NETAVIS distribution partner or an end user in installing the Observer software on a system server Please read the following chapters carefully an
26. 1656 14 45 In webmin you will be prompted to enter the name of the backup file By pressing the button you can also receive a list of backups to choose from http 192 168 7 7 8000 Choose File Mozi E D X netavis systemBackup systemBackup K sz 3 Choose one of the files or cancel the operation Command line interface After selecting a file by entering its number you are asked whether you really want to restore the selected file This is the last point where you can change your mind After answering to this question with y the program starts the restoration process Caution During the restoration the previous setting of the given machine will be lost forever If you want to return to this setup please create a backup before starting the restore another one In other words if you restore a backup on your machine from a few days back then all modifications which were done during this period of time will be lost Page 33 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 4 Ifthe restored backup is from another server then the license will only run for seven days see 8 1 3 Licensing issues on page 31 above Now you have to decide whether this server now serves as a intermediate reserve for a broken server and you can live with the seven days or the server is here to stay longer then you have to request a new license for this server 8 4 1 Possible messages during the restore
27. 2 334 mounted version 3 4 19 158 458 Do you want to copy the mounted version to your local hard disk y 4 Enter y or just press Enter if you want to start copying the upgrade kit from the upgrade media to the local hard disk After copying the upgrade kit to your local hard disk you can remove the upgrade media because it is no longer needed Now you will see the distributed upgrade menu Page 39 of 66 10 11 12 13 14 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Please make your selection LEI Distribute files s Start upgrade l Show status q Quit without action netUpgrade gt Enter f to distribute the upgrade kits from your local master server to the upgrading slaves You will see some control messages like The following lines are from the upgrade log file Viewing will end automatically when the upgrade is done or you can end viewing by pressing CTRL C 2007 04 26 15 49 32 928 I Status of 3 slaves incl this server 2007 04 26 15 49 32 928 I On 3 server s upgrade has been initiated 2007 04 26 15 49 42 934 I Status of 3 slaves incl this server 2007 04 26 15 49 42 934 I On 3 server s version information is being received 2007 04 26 15 50 03 018 I On 2 server s file download is in progress please wait After the upgrade kits have been successfully distributed to the slave servers you will again receive the distributed upgrade
28. AVIS Observer 4 6 Server Installation and Administration October 2015 2 0X x Hardware Dual head Please select the resolution and color depth that you wish to use C Resolution 800x600 CobrDepth Millions of Colors Cancel Pox Switch to the Hardware tab and select the correct monitor type and monitor resolution Go to the Settings tab and select the Resolution that your monitor can handle After pushing OK the command line admin menu will be appear again An already running client GUI can be restarted by running 9 21 21 Client on server restart now on page 50 in order for the changes to take effect You may also want to run 9 20 20 Client on server autostart config on page 50 to automatically restart the client GUI at boot time and every screen resolution change If you mistakenly set a wrong screen resolution that your monitor cannot display you can set a lower resolution and use the command 9 21 21 Client on server restart now on page 50 to restart the client again 9 19 1 Switching between administration command line interface and client GUI You can switch between the administration command line and the Observer client GUI by simultaneously pressing CTRL ALT F1 or F2 or F3 on your keyboard e CTRL ALT F2 shows console 2 which is the administration command line interface where you can login as admin e CTRL ALT F3 shows console 3 which is client GUI e CTRL ALT F1 shows console 1 which
29. IMAGE SRV log stacktrace 4 IMAGE SRV log stacktrace 5 IMAGE SRV log stacktrace 6 IMAGE SRV log stacktrace 7 IMAGE SRV log stacktrace 8 IMAGE SRV log stacktrace 9 IMAGE SRV log logs 07 01 13 17 15 25 tgz logs 07 01 13 17 17 25 tgz logs 07 02 12 21 46 29 tgz logs _netavis 07 05 02 23 42 25 tgz logs netavis 07 05 02 23 44 26 tgz logs _netavis 07 05 03 09 47 25 tgz logs _netavis 07 05 03 11 34 25 tgz geeegegace 2002 2007 NETAVIS Software GmbH All rights reserved Here you can access logs and dump files for various purposes Page 60 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 11 Server monitoring with munin From Observer 4 on you have the possibility to monitor several aspects of a server with munin Munin is astandard monitoring subsystem that collects and records statistics the following standard system properties e CPU load e hard disk activity and usage e network activity e Event database activity 11 1 Accessing the server monitoring page To access the client via an unencrypted HTTP connection start a web browser and enter the address of your Observer server http I P address of your server monitoring To access the client via an encrypted HTTPS connection start a web browser and enter the address of your Observer server https I P address of your server monitoring You need to login as user admin with password default admin If you los
30. Observer processes after a short period of time Page 20 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Each Observer server licensing slave that obtains camera licenses from a remote license master automatically has a license for 1 user even if there are no explicit users licensed In addition to that one administrator user can always log in 4 3 2 Configuring floating licensing Obtaining and entering license data for a floating network license is exactly the same as for a single server license The difference is that for a floating network license you sum up all needed camera licenses of all connected slave camera servers NCS and then obtain a license for that number and enter it on the master license server usually the user server NUS The number of users is also licensed Here is how you can setup a master and several slave license servers First you have to decide which server is to be the master license server As indicated above usually a user server NUS is best for that purpose Sum up all needed camera and user licenses and with this information license your network by obtaining and entering a license key on the master license server Please refer to 4 4 Obtaining and entering license data on page 21 for details Then you need to make sure that the master server knows all slave servers and that each slave server knows the master server For newly setup slave servers you can wo
31. RISVSCE Niessen Pine Nake ddhals reiahohihe tihe Nohalabhald botonat niai 40 GT MRE DOOUSVSUC MN e a EEE TEE E E EEE ECEE E EEE CCR 41 9 8 8 Select active network CONFIGULALION eeccecsecsecsecsecseecseessecsuecsecseccseessecsuecseessecsseesuecsesseeeseentees 41 Page 3 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 9 9 9 m Slim al verde g Gclcigul al uctmenerrterccttr etre er tr er reer rr nT reer terre ne era rene fre rr metre ern 42 SAG TOC SOV CMV er vex tasers Cer tort cyte rota anai idirin iainih 43 Si Re sla cielO eRe en eee Ree ME em erm nna ewe Renn Rarer een eet een 43 9 12 12 Show encrypted root password imanen E 43 913 119lChangsad mMin paS Semen ncn mney enn a Mr ven ert reer tent Mere aaa an ere Gl Arab ate back ean cette E AE oec cosets fete cea coca fans cote dace the inks ate coset fats nee tata fate coeate te G5 S Restore WAGKUD Ha tre 024 ses ret ooze rs fers nds bopy nteni Po bens ot tess i ape as ad eran deeb ews GH 9 16 16 Set server date ANd time sesesesecesesssesecscevecscscsvecavacavavavavavavavavavavavavavavavavavavavavavavavaeaeavas 45 Od ARPS vali ie Ie IE chetsmc scat cnet tt aochesehu oat seooa thane een haved illo tob oot wusoeesbausabratousorenet 45 9 18 18 Add manually mounted image SIO LAGS wansstvsunvihasaranatadeaniherernesadianshrdendiaaynieordunaglans 48 9 19 19 Client on server screen resolution s ssesses
32. S device is not reachable by the Observer server after an NFS timeout events will be generated inside Observer every minute to inform the administrators about the unreachable device When the device is not reachable for a longer period of time it will be unmounted automatically This means that no further image data will be stored onto the NAS device In such a case you have to fix the problem As soon as the device is reachable again it will be mounted automatically and recording will continue Page 47 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 9 18 18 Add manually mounted image storage This command lets you add a manually mounted Linux storage device for video image storage You can use this command for manually configured storage devices that are not directly supported by Observer For directly supported NAS devices currently only NFS please refer to 9 17 17 NAS management on page 45 instead For adding disks directly to the server please refer to 9 23 23 Add image storage hard disk on page 50 Please also refer to 2 2 Hard disks and storage devices on page 7 for a description of the general options for adding storage devices Please note To use this menu item you must have Linux knowledge To add a manually mounted image storage follow these steps 1 Atthe Linux login as root user 2 In Linux install the necessary drivers including optional hardware for connecting to the storage
33. al retries it will mark the disk as unusable Then the disk will no longer be written to In a system with several disks this command helps you to identify the broken disk s It lists all broken disks and shows their device name the manufacturer the type of the disk and the serial number To replace the disk refer to 7 Dealing with broken disks and unbootable servers on page 28 and 9 24 24 Configure replaced disk on page 51 9 26 26 Configure time service Press ENTER if you have no available ntp time server and just want to take the local time If you configured another Observer server to be a time server then use its IP address here You can refer to http Awww poolLntp org for a list of available ntp time servers for your region Choose one of the servers and enter its IP address here we need the IP address and not its name If you selected above that this server is a timeserver you can use a timeserver on the Internet to ensure a synchronization with the world If you do not do that your server s internal clock will be used instead Page 51 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 This server can work as time server for other Observer servers With this menu item you define the functionality When you choose the menu you will be asked Function machine as time server n y Will you use BIOS clock as time base n n Time server NTP name or IP 0 redhat pool ntp org Time
34. also supports server systems with external NAS network attached storage SAN storage area network devices and other devices any devices for which you can obtain a stable Redhat Linux driver 2 2 3 Adding a new hard disk or storage device If you want to add a new hard disk directly to the server refer to 9 23 23 Add image storage hard disk on page 50 If you want to add a NFS based NAS device refer to 9 17 17 NAS management on page 45 If you want to add a special manually mounted storage device refer to 9 18 18 Add manually mounted image storage on page 48 To replace a broken hard disk refer to 7 Dealing with broken disks and unbootable servers on page 28 2 3 Configuring firewalls All server to server and server to client network connections can work exclusively via the standard HTTP TCP port 80 or if you use encrypted HTTPS then TCP SSL port 443 If you want to offload the HTTP port 80 for better performance you can open TCP ports 33331 33332 and 33333 additionally It is suggested to open these ports for faster communication and less communication overhead This is especially relevant for low bandwidth connections with transcoding see Transcoding in the document NETAVIS Observer User Manual For distributed upgrades the TCP ports 10002 and 10003 are currently needed in addition 2 4 Client on server installations Normally you would run the Observer client and server on separate computers a classical cl
35. ame configuration or e you want to clone a server s configuration in another server Of course you have to create a backup before your server dies When you upload a backup created previously on the machine that failed onto your reserve machine and restore it you can place this newly created machine in place of your broken one With the restore you cloned your reserve machine into the one which went wrong Page 30 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Restoration of a backup created on another machine should be done with care as this machine will have the same settings as the other machine has had including its IP address name In a network with more interconnected Observer servers it could happen that the old machine is still on the network while you are restoring its backup on another machine This would result in two servers with identical network addresses which would lead to malfunctions A further problem could be that you mistakenly restore a backup on a machine which contains vital archived images which could in such a case get lost 8 1 2 Keeping reserve servers for quickly replacing broken servers In a larger Observer installation with several servers it is wise to keep systems backups from each machine of the network Depending on the number of active servers and requirements for high uptime it can be wise to have one or more machines as reserve servers The role of thes
36. an define them later with the administration tool Yow you are asked whether you want to use DHCP for automatic network configuration of your server Use DHCP to set up network parameters n Page 14 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 If you choose yes then please ensure that your server always gets a fixed IP address If you choose no then you will be asked for manual configuration as follows Now please type in IP address network mask default gateway name server time server mail server and your mail domain name Network IP address 192 168 100 100 Press ENTER if you are accepting this default IP address or type in your desired IP address and press ENTER to acknowledge your input Next you are asked for your netmask Netmask 255 250 25 0 0is5 Press ENTER if you are accepting this default netmask 255 255 255 0 or type in your desired netmask and press ENTER to acknowledge your input Screen display Default gateway 127 0 0 1 Press ENTER if you are accepting this default gateway or type in your desired default gateway and press ENTER to acknowledge your input Caution You must enter an IP address that is reachable from your server If you enter an address that is not reachable the performance of the Observer server may drop dramatically because of network timeouts If you do not want to use a Default gateway then enter 127 0 0 1 which is the localhost represen
37. ata e URL complete HTTP link to the upgrading server and location of the root of the installation DVD e HTTP timeout time in seconds after which to terminate an attempted upgrade if there is no connection to the specified HTTP server 3 Enable automatic upgrade You must set this to 1 to actually enable the execution of the upgrade If it is set to 0 an upgrade command would only check whether the version on the upgrade media DVD ROM shared device or HTTP is newer than the installed version but no upgrade would be executed 4 Force reinstalling the OS actually is only relevant if you do a 9 5 2 5b Distributed upgrade on page 38 If you do not employ distributed upgrades you can ignore this parameter and leave it at 0 zero Distributed upgrades do not upgrade the underlying OS operating system because the OS can only be upgraded locally Normally the update routine of 5a can automatically decide based on the version numbers whether a big upgrade also upgrade of the OS is necessary But if a server that has previously been upgraded via a distributed upgrade this automatic detection does not work anymore Therefore you can use this option to force a local upgrade of the OS If you enter 1 the script will force the system to upgrade the underlying OS too during the local upgrade 5a If a reinstallation of the OS is forced for cases where it would not be necessary nothing bad will happen just the upgrade p
38. boots you will be prompted to login as administrator user Welcome to NETAVIS Please login as admin to manage your system videosystem login Enter admin and press ENTER Once you have logged in you will see an admin menu like Please make your selection 0 Finalize installation q Quit Please enter 0 and press ENTER to select the menu point Finalize installation Now the license agreement for Observer will be displayed Read the license agreement and push the Space bar to scroll to the end Do you agree with the NETAVIS Enduser License Agreement yes no If you agree enter yes and press ENTER Now you will be prompted to define the password for the admin user Changing password for admin user Please set a password for your account Page 13 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Changing password for user admin New UNIX password Please type in the password and press ENTER If the password you selected is shorter than 8 characters then a short message will inform you about that However also a shorter password will be accepted and you will be prompted to enter the password again Retype new UNIX password Enter the password again in our case admin and press ENTER Caution You must remember your admin password or note it somewhere You need it later on to access the admin menu and change the system settings of your server If you lost your a
39. bout how to make the servers known to each other please refer to the NETAVIS Observer User Manual In a typical Observer server network there are NETAVIS Observer user servers NUS that handle users and separate NETAVIS Observer camera servers NCS that handle the cameras Typically NUS do not handle any cameras and NCS do not accept user logins The number of NUS and NCS depends on the number of allowed users and managed cameras but usually there are only very few NUS and many NCS Therefore typically the NUS are very good candidates for upgrading masters while the NCS are upgrading slaves Page 25 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Configuring the upgrading master server 1 2 In the Observer client application connected to the master server login as admin user and click on the Admin button There choose the Host Admin dialog You will see the list of available servers on the current network all upgrading slaves should be listed For each of the remote servers in the list that you would like to upgrade from the current host set the option Upgrade software on remote server upgrade slave Configuring the upgrading slave servers k 2 3 With the Observer client application connect to each of the slave servers login as admin user and click on the Admin button There chose the Host Admin dialog You will see the list of available servers in your current network The
40. certificate management 52 Storage device installation 7 T Thecus NAS configuring 46 Time server settings 15 42 Time setting 27 Time zone set 53 U nbootable server repairing 29 c c ninterruptible power supply connecting to a erver 63 n c pgrading distributed network upgrade 25 c pgrading to a newer release 23 UPS uninterruptible power supply 63 Page 66 of 66
41. ch and all data on the hard disks will be System deleted Please see options below for a more detailed description of what exactly happens at installation Upgrade Video upgrades an existing system to a new release For details about upgrading please System refer to 5 Upgrading Observer on page 23 Caution Run this command only when you are told to do so during the upgrade process Repair Video System allows you to repair a Observer system that is unable to boot because of a hard disk or boot partition error Please refer to 7 Dealing with broken disks and unbootable servers on page 28 2 Choose Install Video System This will open the installation submenu Again if you upgrade you rebooted after starting the upgrade from the admin menu then you have to choose Upgrade Video System Available options are Astandard installation is executed The installation routine automatically detects the number of connected hard disk drives and conducts correct partitioning of the available capacity For systems with 2 or more hard disks a software RAID 1 is Install video system in standard Page 10 of 66 configuration Install video system for user server NUS Install video system without local image storage Install video system with hardware RAID Install video system for hardware RAID and NUS Install video system with manual partitioning NETAVIS Observer 4 6 Server Installation an
42. d Administration October 2015 configured for all data operating system and database except image data The image data themselves are distributed across all available disks For a system with one hard disk obviously there is no software RAID installed If you want to install a system with hardware RAID please choose option with Software RAID below then no software RAID is configured se case the no image storage will be used and al confi every connected camera server NCS will sen this option if you want to dedicate this server as a user server NUS In this space will be devoted to the guration database especially to the event database This is useful because t its events to the NUS Installs a server with no local image storage the local hard disk will not be used for image storage If you plan to use external i this option You must then configure external mage storage then you should use image storage like a NAS See 9 17 17 NAS management on page 45 Please note that this and the previous NUS option both result in a system with no pre configured image partition In fact there is no difference between these two installation options This option should be chosen if you have a hardware RAID installed It installs the system without a software RAID This option installs the system for hardware RAID without a software RAID and for a user server NUS without local image storage All the buil
43. d follow the directions and recommendations This assures that your video monitoring system will be up and ready as fast and reliably as possible Prepare for installation by assuring that the following information is ready This information is necessary in order to make all Observer functionality available e Hostname e P address network mask and gateway address of the computer on which you want to install Observer e P address and domain name of your e mail server optional e P address of your timeserver optional e P address of your domain name server optional e Mail domain name and e mail address of your system administrator optional Caution Observer requires a dedicated computer For reasons of security it is not possible to use an Observer server for other systems or purposes Any data on the hard disks of the computer will be deleted during installation of Observer Therefore please back up any needed data before installing Observer The Observer installation DVD ROM automatically installs the operating system Linux as well as Observer on your computer 1 1 The Observer documentation set These documents are available e NETAVIS Observer User Manual It describes how to configure and use the Observer client e NETAVIS Observer Supported Video Sources It provides detailed information on the IP camera models supported by Observer e NETAVIS Observer Server Installation and Administration It describes how to ins
44. device for NEA 1 Connect a storage device to the eSATA connector of the Observer server 2 Login to the command line interface as admin user 3 Execute command 30 External archive management NEA This should bring you to the NEA management menu Execute U List storages You should see your newly connected disk listed with the size Execute f Format media and follow the instructions You also must supply a name for the disk Once the formatting is complete you can again execute UI List storages in order to list the new disk You should see something like NETAVIS gt l ID Partition Type Label Size MB Status 1 CKL NEA Disk 1 Disk 250059 2 dev sdal Part CKL NEA Disk 1 234731 You will notice that also a partition with the same name as the disk has been created Such a partition can then hold one or more NEA storage areas You can define the size of these storage areas when you start recording see below Page 54 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Now you can continue to start double recording on this new device see below 9 30 3 Starting and stopping NEA recording Once a new device is initialized you can start and stop recording with these commands 1 Execute command 30 External archive management NEA This should bring you to the NEA management menu 2 Execute s Start double recording and follow the instructions You can select the device par
45. dmin password please refer to 9 13 1 Lost admin password on page 44 Now you are done with the installation and you will be prompted for the basic systems settings Prepare for installation by assuring that the following information is ready and continue with the next steps 3 2 2 Basic system settings Again follow the instructions of the installation program according to these steps L The installations script proposes the hostname videosystem You can leave this name or change it Now you need to set up initial network configuration Network hostname one word without dots videosystem Press ENTER if you are accepting this default value or type in your desired name e g myNetavis and press ENTER to acknowledge your input Caution Only standard ASCII characters may be used for the hostname no umlauts or other special characters are allowed Now you are called upon to accept your input of the hostname Save values Edit again Revert to original Quit E Type in S to store your input type E to change the name again or type in R to use the old name Acknowledge your input by pressing ENTER Your Observer server can store several network configurations which can be activated by the administration tool Therefore you have to assign a name to your current configuration Configuration name Default configuration Press ENTER to accept the name for Default configuration If you need more configurations you c
46. e of the servers When version mismatch is detected by the restore procedure the whole operation is canceled Creation and restoration of a backup can be initiated via the Observer admin command line or the webmin interfaces Both applications are secured by a password and can only be used by an administrator We suggest creating and archiving a new backup whenever you have made bigger changes on a server e g you added cameras or users Thus you will be able to restore the configuration in case of a failure Every new creation of a backup overwrites the previous one meaning that on any given server one can find only one version of the server s backup For a restore you are allowed to upload more than one version but as soon as a new backup is created by Observer all backups of this machine will be deleted as the file name contains information about the name of the machine You can upload any previously saved backup even backups from other Observer servers Backups from other servers are not deleted and not overwritten automatically Please note On a functioning Observer server a system backup is created automatically every night at 2 00 am The maximum available space for uploaded backups is 5 MB 8 1 1 Replacing or cloning a server Backup and restore can also be used to clone a server machine This feature can be useful when e a Observer server fails and you want to quickly replace it with another server with exactly the s
47. e reserve machines is to quickly take over tasks from server which broke down On such a reserve server Observer must be installed and finalized It is not necessary to install licenses on them but after the finalization a system backup should be made on each of them After these steps a reserve server is ready for any later exchange for a broken server and can be put away or stored In case of a machine failure the reserve could be taken and put in place of the wrong one The only thing the administrator should do is to restore a backup made on the machine which went wrong onto this machine On this reserve machine the license key of the other machine will not match therefore this machine will only be a clone of the original but you will have seven days for fixing the problem on the original machine or for applying for a new key for the reserve At the end of a successful repair of the original machine it can be placed back into the network after disconnecting the reserve If this machine broke down with disk errors you can still reinstall Observer on it and restore its own backup As the license key will be correct the machine will operate as before the crash On the reserve machine however we have to restore its original backup which was created after the finalization to turn this machine back into a reserve machine If you forget about this step then the machine will stay in a cloned state and when you
48. e the settings in the Host Administration tool on all servers conform with the description above y Check once more that the settings have been done as described above and under 5 3 Performing a distributed upgrade via network on page 25 Press Enter to continue If you already copied an upgrade kit to your server then you can continue here If not jump to step 8 You will be informed about the release information of the already loaded upgrade kit You will also be asked whether you want to use this upgrade package for the distributed upgrades There is already an upgrade kit with version 3 4 19 158 458 available on the local hard disk of this server Do you want to use this kit for the distributed upgrade If you enter no you will be prompted for a medium containing a new upgrade kit n Enter y if you want to use the existing kit for the upgrade or n or just press Enter for loading a new kit If you enter y to use the existing kit you can continue to step 8 Now you will be asked about where to load the kit from The currently selected upgrade media is local CD ROM drive To change the upgrade media please use menu item 5 Do you want to change the upgrade media n i ust press Enter if the selected upgrade media is OK his reads the upgrade media and print the versions of the installed Observer and of the upgrade kit Reading the upgrade media please be patient he running version 3 0 8 13
49. ectly from Observer installation DVD in the locally connected DVD ROM drive e smb Via LAN from an MS Windows computer with a shared DVD ROM drive and the Observer installation DVD ROM loaded or a shared folder with the contents of the installation DVD To upgrade on a LAN using SMB a file sharing protocol compatible with MS Windows you need to enter the following data e User name on upgrade host the name of the user with whom the Windows directory has been shared e Password on upgrade host the password for the above user Page 36 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 e Network IP address of upgrade host the IP address of the Windows computer with the shared directory e g 192 168 7 1 e Windows NetBIOS name of upgrade host the NetBIOS name of the Windows computer with the shared directory e g hostname e Share name on upgrade host name of shared Windows directory or device e g a DVD drive with share name G Please make sure that the device directory is shared under that name on the remote Windows host e http Via the web from an HTTP server that provides access to the contents of the Observer installation DVD Please note Currently the size of the download needed for a small upgrade is approximately 85 MB During the download there is no progress information The Automatic upgrade must be set to 1 see below To upgrade via HTTP you need to enter the following d
50. en a part of the image archive will face a frame rate reduction 7 1 2 Servers with Hardware RAID Please follow the instructions for replacing broken disks of the Hardware RAID 7 1 3 Servers with only 1 disk We strongly recommend to use at least 2 disks for a server Then a Software RAID is possible and even a break of a system disk does not mean complete data loss However if you have a 1 disk system then all your data are lost and you need to setup the complete system from scratch by doing a new installation Page 28 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 7 2 Repairing an unbootable server Because of hard disk hardware failures or broken boot partitions sometimes an Observer server may not boot anymore If the hardware failure can be solved and the system disk s are still working you can follow these steps to repair such a system You have to boot from the Observer installation DVD and execute certain commands as indicated below However if a server does not boot anymore because a system disk is broken then you should refer to 7 1 Dealing with a broken disk on page 28 Please note A repair of a server must be done with a Observer installation DVD of the same version as installed The repair function reinstalls the operating system and boot partitions again It also restore the data of the mysql and netavis partitions from the netavis backup the backup that occurs every night on a w
51. en initialized with the c Create an empty storage for swap command Now Observer recognizes this new swappable disk and will automatically start recording on this newly connected device and stop recording on the existing device The status of the existing device will be changed to finished recording so that it can be accessed in the archive player of an Observer client also a beep is played at the server when a new swappable device is connected to indicate that the existing storage device can be removed You can unplug the device and pug it in at another Observer server which will automatically recognize it as external archive and display it in the camera tree of clients 3 Ifyou want to reuse a device that contains finished swap archives then you either have to free an existing archive or you have to create a new swap Storage area Page 56 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 To free an existing archive execute the command f Set free an existing archive for swap in the swap management menu To create a new swap storage area see UNRESOLVED CROSS REFERENCEInitializing swappable storage devices on page 55 9 30 6 Accessing NEA archives at another Observer server Any user with the appropriate privileges can play back NEA archives easily at any Observer by just connecting the NEA storage device to the server The user privilege for accessing the NEA archives in the archive
52. en the web server is started Page 35 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 9 3 3 Stop video system processes To manually stop the Observer server application in the administration menu type 3 and confirm by pressing ENTER First all Observer server processes are sent the command to properly shut down signal HANGUP then the server processes are terminated signal STOP Note that after the server processes are stopped all active users can no longer access Observer and live broadcasts are interrupted A reconnect occurs after a restart 9 4 4 Reset image disks to normal state After a write error on a hard disk partition during image recording and after such an error has been corrected e g replacement of the hard disk drive and repartitioning the error state has to be reset In the administration menu type 4 and confirm by pressing ENTER 9 5 5 Configure upgrade parameters Please note Before you continue here please read 5 Upgrading Observer on page 23 first The Observer administration menu provides you several options for upgrading your Observer server application to the newest release In menu item 5 you need to specify parameters for how you want to conduct your upgrade The actual upgrade is conducted with menu item 5a 1 Inthe administration menu enter 5 and confirm your choice by pressing ENTER 2 For Upgrade method choose one and press Enter e cd Dir
53. g term image recordings like 5 years with many cameras like 100 with very low frame rates like 2 frames per hour and small images sizes like CIF the relation between overall image storage and needed space on this partition can be less than 1 60 For such extreme cases you should take a 1 30 ratio For storage of very many events like more than 300 000 you should also increase the size of this partition above the ratio of 1 60 overall image storage 1 stored event needs app 1 KB so additional 100 000 stored events need app 100 MB additional space in this partition Images Images n Size should be whatever you have available The first image partition must be mounted under Images Images1 You can install several images partitions e g 1 for each hard disk that must be mounted under Images Images2 Images Images3 and so on From release 3 3 on the image partitions can have different sizes prior to release 3 3 all image partitions needed to be of the same size During manual partitioning be sure to observe the ratio between the size of the database partition var lib mysql and the total of the image partitions even if you have located them on NAS or SAN storage systems or mounted them via a network file system Now you will be asked whether you want to check the integrity of installation image on the DVD CD ROM We suggest doing that by entering OK in order to make sure that the media is free of defects If you
54. he upgrade via DVD ROM and set automatic upgrade to 1 C hoose 5a Upgrade this server Now the upgrade procedure will check whether and how your system can be upgraded The screen output will inform you about how you can upgrade Please be very careful to note down the upgrade command that has to be executed after reboot Place the Observer 4 6 DVD ROM in the DVD ROM drive and press Enter to reboot the system If the DVD ROM drive is opened close it Now the server will be booted from DVD ROM drive At boot from DVD ROM drive enter the upgrade command just as the upgrade script told you either upgrade without any option for standard upgrade or upgrade noraid or upgrade part for manual partitioning Ifyou do an upgrade part select Disk Druid when you will be asked for partitioning Be sure to eave the partition table unchanged and mount all partitions the same way they were defined originally you can see the mount points of the partitions in their name fields Select the file system option leave unchanged which means don t format this partitions on partitions netavis var lib mysql and Images Images n Enable the boot and root partitions to be formatted Caution DO NOT FORMAT netavis var lib mysql and Images Images n otherwise your data will be lost On the other hand you MUST FORMAT the boot and root partitions The partition program Disk Druid may suggest you to format all partitions DO NOT DO IT
55. his checkbox If in doubt select this option ove the cursor to the time zone settings by pressing the Tab key Select the appropriate time zone using the Cursor keys e g Europe Vienna Please note that you can also use accelerator eys for faster navigation e g press the key that corresponds to the first letter of the name of the time zone E for Europe or use the Page Up and Page Down keys Press the Tab key to jump to OK and confirm your selection with ENTER If you did not choose manual partitioning and you have completed these inputs Linux will be installed automatically without further prompts Should the installation not succeed assure that your hardware has been installed correctly Then start the installation anew On completion of the installation a message is displayed to indicate success Remove the DVD ROM from the DVD ROM drive and press Enter to reboot the system On rebooting usually the DVD drive closes automatically When rebooting the first time it is possible that you will be asked to configure newly detected hardware like grabber cards with Bt878 chips You will be prompted for each chip of the grabber card Just press Enter at the prompts to configure all of them After that the reboot will continue 10 Continue with 3 2 Finalizing the installation and basic settings on page 13 3 2 Finalizing the installation and basic settings 3 2 1 Finalizing the installation 1 After the system re
56. icense key has been saved on the server is displayed at the bottom of the license dialog The client is then automatically restarted to activate the license Your Observer system is now licensed and ready to use The User Manual provides instructions Page 21 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Note After initial licensing the features as well as the number of user and camera can be extended as needed at any time Choose New License in the menu Observer in the main window 4 4 1 Displaying the license Displaying the license information You can display the current license including number of licenses cameras users and modules of a running Observer server in the System information dialog of the client application see NETAVIS Observer User Manual for detai Is Displaying the license key string You can display the current license key string of a running Observer server by entering the following URL in a web browser http IP address of your server arms servlet BrowserServlet cmd showlicensekey Page 22 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 5 Upgrading Observer Observer is continually developed and enhanced and new releases are published regularly Also bug fix releases are published Therefore it might be possible that you want to upgrade to a newer release than the one actually installed Fi
57. ient connection to the server is slow and not responsive Symptoms The server is reacting only very slowly to your mouse clicks and operations in the client Video streams have a big delay Possible reason Probably you are working via the HTTP port 80 e g because your firewall does not allow other ports only Solution You might consider to open other ports than HTTP port 80 for the client server connection see 2 3 Configuring firewalls on page 8 Page 64 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 14 Index A Administration interface command line 35 web based webmin 58 Archive See Recording Backup and restore of server configuration data 30 c Certificate management SSL HTTPS 52 Client on server 8 autostart config 50 hardware requirements 7 screen resolution 48 switching between admin command line and client GUI 49 Configuration data backup and restore 30 CPU load of server monitoring 61 Date and time setting 27 DHCP setup 14 Distributed upgrade 25 Documentation set 5 external archive see NEA 53 F Firewall configuration 8 Floating network licensing 19 ard disk activity monitoring 61 Hard disks add a new disk for image storage 50 add manually mounted Linux devices 48 installation 7 RAID installations 7 how software RAID works 7 replacement of broken disk 28 51 Hardware setup 7 connecting additional devices 62 Image
58. ient server application However we also support to run the client GUI on the server console directly the monitor connected to the server s graphics interface Every server is installed with this capability but by default it is switched off Please consider that your server might need more CPU power and RAM to handle the additional client GUI You can use the administration commands 9 19 19 Client on server screen resolution on page 48 9 20 20 Client on server autostart config on page 50 and 9 21 21 Client on server restart now on page 50 configure and start the client GUI on the server Page 8 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 3 Software installation Before you start installation you must decide whether this is e anew installation from scratch all data on the hard disks will be lost or e an upgrade of an existing Observer installation the database and settings will be preserved Please note For upgrading please refer to 5 Upgrading Observer on page 23 and do not just boot and run the upgrade command 3 1 Installation from scratch Preparations e You need a DVD ROM drive for installation Set the boot sequence in the BIOS of your computer to allow for booting from the DVD ROM drive e Ifyou plan to interconnect Observer servers in different time zones the BIOS clock must be set to GMT time zone UTC For installations of servers in one time zone or local instal
59. is a general description about NAS configuration Specific NAS devices may have specific settings and commands e g for Thecus see below 1 Connect the NAS device to the network 2 Access the web configuration interface of the device 3 Choose the RAID configuration that best suits your needs Normally you want to create a RAID over all installed drives 4 Configure the network interface of the NAS device By default most devices are set to use DHCP dynamic automatic IP address However you must assign a fixed IP address in the same address space of your Observer server 5 Turn on NFS in your NAS device Create a new NAS share and give access to this for all users 7 Important The mount path should appear in the share wizard Page 45 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Settings for a Thecus NAS device 1 Press the NFS button on the toolbar above the folder table to set up export parameters 2 Host name you can define a specific machine which is allowed to access the directory or you can give wildcard if any server is allowed Privilege set it to Writeable Important without this setting Observer cannot write to it Set the OS Support to Unix Set the ID mapping to All user on guest system will be mapped to anonymous user nobody nogroup on NAS Here is an example of a Thecus NFS share configuration screen Config NFS share x Host Name T All
60. is another administration command line interface that usually shows the log output of the running client GUI If no client GUI is running this console also shows the admin login When you login as user view you can manually start the client GUI on console 3 Page 49 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 9 20 20 Client on server autostart config The client on server graphical interface GUI can start automatically at server boot and at every screen resolution change see 9 19 19 Client on server screen resolution on page 48 This capability can be switching on and off with this command When run this command shows the present autostart setting and asks for changing it After switching on the auto start at exiting from admin menu the client will start immediately while switching off the auto start does nothing with the already running client Only after exiting the client it will not restart automatically again When the client autostart is switched off you can manually start the client GUI on the server by following these steps Switch to console 1 press CTRL ALT F1 on your keyboard and login as user view Your client will then start on console 3 press CTRL ALT F3 on your keyboard 9 21 21 Client on server restart now This command can be used to restart the graphical client on server It may be useful if a wrong screen resolution has been set and the monitor cannot sho
61. l update is sufficient to get Observer 4 6 For all other Observer systems a big update is required If you have any doubts about which update is needed for your system then please get in touch with our support team Refer to the table below for an overview of the possible update methods depending on your Observer version To release always newest From Observer release bundled 4 0 4 3 4 4 4 5 4 6 CentOS version 6 2 54 5 5 small big small big big 4 0 4 3 5 5 small big small big big 4 4 4 5 6 2 6 4 small big small big Note If you want to upgrade from Observer version 3 x or prior to Observer 4 6 then please get in touch with our support team Page 23 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 5 1 Performing a big upgrade e g from 3 x to 4 6 Q Hs T a dl 8 his upgrade must be started from the server console and a DVD ROM drive must be connected irectly to the server ake sure that in the BIOS of your computer the boot sequence allows booting from the DVD ROM rive before booting from hard disk ease follow these steps At the server console log into the admin menu Please refer to 9 System administration via command line interface on page 35 or details on how to do that Note You must login via the server console An ssh or webmin connection will break because the upgrade will reboot your machine Choose 5 Configure upgrade parameters Select t
62. lations you can use the local time in BIOS e Unnecessary onboard components can be deactivated e g firewire interface This is necessary on systems with grabber cards where digitizing performance is degraded when interrupt lines overlap Freeing up interrupt lines by disabling unused hardware elements can eliminate this problem However if you boot from a DVD ROM drive connected via USB then you cannot disable the USB interface of course Caution The server on which Observer runs must be used exclusively for Observer During installation of Observer all data on the computer s hard disks are deleted Please follow these steps 1 Insert the Observer Installation DVD in the DVD ROM drive and boot your computer When you boot from the DVD you will see the following screen Page 9 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Welcome to NETAUIS 4 4 9 Install Video System Upgrade Video System Repair Video System Boot local operating system from first hard disk Memory test using Memtest86 Press Tab to edit options and Esc to go back netavis Con Menu items with an gt open a new submenu while the other items directly start the desired operation Press ENTER to start an operation or open a submenu and pressing ESCto go back to the previous menu The install submenu looks The meaning of the menu items is Install Video installs a new Observer system from scrat
63. letely flexible to distribute cameras between the servers Cameras can be shifted easily between servers without relicensing Also the initial setup and the later license management of such a server network becomes a lot easier The license key is obtained for the master license server typically the Observer user server NUS which then offers its camera licenses to the slave servers usually the Observer camera servers NCS Further details are described below License registration occurs on the first start of a client on the Observer server and enables all functions of your Observer system The data you enter and the derived license key are handled with utmost privacy No information is transferred from your server to the outside When you connect and login with the Observer client to a newly installed and yet unlicensed Observer server the following dialog appears you also can obtain a similar license dialog by later on choosing New License in the menu Observer in the main window Licenseless mode In this mode the system works with limited functionality and you have to logout time after time If you want to learn more about the functionality please obtain a demo license Demo license mode In this mode the system works with limited number of users and also you have to logout time after time If you like the product please purchase a permanent license Permanent license Using a permanent license the product is limited only by the numbe
64. ndard Observer web interface click on Start Customizer After logging in as administrator click on the Download configuration files link At the very end of the list you find the system backup files Clicking on them with the right mouse you can download any of them onto your client machine for further archiving Upload of backups For uploading a system backup file from your client machine you can also use the Customizer dialog Clicking on the Browse button allows you to select a file from the file system of your client machine After clicking on the Upload button the file will be transferred to your Observer server Now you can access the uploaded file in a restore operation Note You can upload only two kinds of files here configuration files and system backups Page 32 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 8 4 Restore of configuration data backups A previously created uploaded backup can be restored 1 Login to the either to the admin command line interface see 9 System administration via command line interface on page 35 or to webmin see 10 System administration via Webmin on page 58 Choose the Restore backup in the command line interface it is command 15 In the command line interface you will receive a list of all available backups to restore e backups up bodri 2006 Ne testi test2d 01 30 02 37 006 01 18 14 45 test2 g 2 6 01 6 14 45 s Zupload 2 006 011
65. nistration October 2015 system as image partition Since this command configures one disk at a time only run it for each disk added to the server 9 24 24 Configure replaced disk When a hard disk breaks it must be replaced by a new one and configured with this command You can replace broken system disks and also image disks Please refer also to 7 Dealing with broken disks and unbootable servers on page 28 for a general description of the topic Please note The replacement disk can be of different type and size than the original disk Just make sure that it has enough space for your needs If you are replacing a disk that contains the Observer system software and also image storage please consider that the Observer system software needs app 20GB space Follow these steps to replace a broken disk 1 Find out which disk s is are broken by running the command 9 25 25 Show unusable disks on page 51 2 Power off the server and replace the broken disks by new ones Boot the server 4 Run this command 24 for each replaced disk This command will partitioning the new disk make a proper file system on it and in case the broken disk was part of a software RAID also repair the software RAID data It will also reset the disks to normal state for full operation which is equivalent to running 9 4 4 Reset image disks to normal state on page 36 9 25 25 Show unusable disks If Observer is not able to write to a disk after sever
66. nnections via HTTPS 9 29 29 Set time zone This menu item allows you to set the server time zone Caution For setting the server time zone all Observer processes will automatically be stopped and then restarted During this short downtime no recording is happening and no clients will be able to work Type 29 in the Administration menu and confirm with ENTER Now a new text based config dialog will appear that highlights the current time zone and allows you to modify it With the cursor keys or Page Up and Page Down keys select the time zone you want Then push the Tab key twice to go to the OK button and push the SPACE key to accept the setting Now the new time zone will be set and all Observer processes will automatically be stopped and started again If you want to modify the date or time of the server then please refer to 9 16 16 Set server date and time on page 45 9 30 30 External archive management NEA This menu item allows you configure and manage removable storage devices NEA devices for external video recording Page 53 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 9 30 1 Introduction to external archives NEA Starting with release 4 4 Observer offers external archives NEA for portable archive recordings Simply connect an external storage device via eSATA to the server then Observer can save video streams on the external storage in addition to the main archive s
67. ns and which of them are active With this option you can add a NAS device 1 Enter IP address or host name of the NAS device 2 Enter exported path of the NAS device 3 Take the default nfs port 4 For size of the device enter the size you want to use for image storage in MB If you enter a size that is bigger than the available space on the device then all the available space will be used minimum is 10 000 MB 10GB Confirm your inputs with Enter Now the NAS device will be configured and mounted After that the Observer processes will be stopped and restarted Caution The remote NFS NAS directory must have read write permissions set for all users With this option can you mount NAS devices that have been added but that were subsequently not reachable for a longer period of time and that have been unmounted automatically see 9 17 4 When a NAS device is unreachable on page 47 Once the problem is fixed you have to mount the device again with this command in order to reactivate it for image storage Once the device is successfully mounted again the Observer processes will be stopped and restarted With this option you remove an attached NAS device from the server Nor further image data will be written to the device After that the Observer processes will be stopped and restarted Please note that the actual image data will not be deleted from the device 9 17 4 When a NAS device is unreachable When an attached NA
68. nstallation failed you will see the following message NETAVIS configuration FAILED You may restart configuring NETAVIS after rebooting Press Enter to reboot the system Press ENTER to restart the server and save all changes Observer is now ready to use Page 17 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 3 3 Later configuration changes Many administration tasks can be handled in the Observer client application see NETAVIS Observer User Manual Changes in IP addresses and upgrading the Observer application can be handled either directly via the console 9 System administration via command line interface on page 35 or using the Web configuration interface 10 System administration via Webmin on page 58 Page 18 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 4 Licensing You have two different ways of managing licenses for your Observer servers 1 Local server licensing f you have only 1 Observer server then this is the option to choose for you The server is licensed directly by obtaining a license key This option also is suitable for small networks of interconnected Observer servers 2 Floating network camera licensing This is the option to choose for a larger network of interconnected Observer servers The advantage of a floating network license is that one only needs to license the overall number of cameras in the network and is then comp
69. ore This message is followed by another one describing the cause Such a situation can be for example when the backup file was created on a machine which version does not match with the one on this machine In such an error situation the backup will not be restored The IP address of this machine will be changed from lt myIP gt to lt newIP gt please reconnect to the new address Please press Enter to continue This warning message informs you that the IP address of the machine will change during the restore and all your current network connections will disappear e g ssh webmin active Observer clients To reconnect you have to use the new IP address The program waits until you acknowledge it by hitting the Enter key Page 34 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 9 System administration via command line interface For the administration of the server Observer provides a command line Administration menu that can be accessed e directly at the console login of the server or e via a network SSH secure shell connection Please note For Windows computers an SSH client is available for example with the program PUTTY that is freely available from many download servers To access the administration menu either at the console or via SSH log on to the Observer server as user admin with your password default admin or remotely via an SSH client if you lost your admin password refe
70. orking server Any existing image partitions and therefore also the containing image data will NOT be erased but will be kept In order to repair an unbootable server please follow these steps 1 Place the DVD ROM in the DVD ROM drive and boot the system If the DVD ROM drive is opened close it Now the server will be booted from DVD ROM drive 2 At boot prompt enter repair The next steps are similar to a new installation process Please follow the instructions on the screen Page 29 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 8 Backup and restore of server configuration data 8 1 Introduction to server backup and restore Observer provides means for backing up and restoring all configuration data of a server The backup contains the name of the machine its IP address all its users and their passwords the full Observer configuration data including camera parameters user settings views of users etc Note The backup does not contain any archived image data The backups can be downloaded from the server and saved on a client computer where different archiving is possible e g USB stick CD ROM etc Names of backups contain information about the machine and time where and when the given backup was created Note A backup can only be restored when the version of the installed Observer software matches the version of the backup If the two versions are not the same you have to upgrade on
71. page 51 You will now be prompted Function machine as time server n Answer with y or n and press ENTER Then you will asked for the timeserver to be used Time server NTP name or IP address 0 redhat pool ntp org Press ENTER if you have no available ntp time server and just want to take the local time If you configured another Observer server to be a time server then use its IP address here You can refer to http www pooLntp org for a list of available ntp time servers for your region Choose one of the servers and enter its IP address here we need the IP address and not its name If you selected above that this server is a timeserver you can use a timeserver on the Internet to ensure a synchronization with the world If you do not do that your server s internal clock will be used instead Now the script will install Observer on your system Note You can cancel the installation at any time by simultaneously pressing Ctrl C Then your computer reboots and asks you again whether you want to launch the post installation procedure A positive response tells the script that an incomplete installation has occurred and the screen displays the following Clean up previous installation no Simply press ENTER to accept the default no If you enter yes followed by ENTER the script deletes all configuration data from the previous installation and starts the procedure anew During the remainder of the installation of Observer
72. r of users and cameras and the purchased features Please enter your demo or permanent license here License 4 1 Basic algorithm of Observer licensing Here is how the Observer licensing works in general terms There is a local license key on your server Page 19 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 e remote floating XZ icensing is off camera user and features are taken from the license key e remote floating licensing is on camera and features are checked out from remote host user is used from local license key There is no local license key on your server e remote floating licensing is off license less you have to obtain a license permanent demo etc e remote floating licensing is on camera and features are checked out from licensing master server user is set to 1 one and an additional one admin login is possible 4 2 License modes license less demo and permanent 4 2 1 License less mode This mode allows you to use the Observer system with one user and one camera for 15 minutes When you click on Continue button you move directly to the login window After 15 minutes you have to login to the Observer system again 4 2 2 Demo mode A demo license key assigned by NETAVIS Software GmbH allows you to test and use the Observer system in demo license mode for a defined period of time with the licensed features Per server machine
73. r to 9 13 1 Lost admin password on page 449 13 1 Lost admin password on page 44 After a successful login you will see the administration menu The following subsections explain each of the menu items of the Observer administration menu 9 1 1 View video system status You can query the status of the Observer server via menu item 1 View video system status Type Land confirm by pressing ENTER When the Observer server processes are running properly you will receive NETAVIS is running When the Observer server processes are not running you get this message NETAVIS service is not running When the Observer server processes are in an unknown State you receive NETAVIS is in unknown state In such a case please choose 9 3 3 Stop video system processes on page 36 and after the status check choose 9 2 2 Start video system processes on page 35 again 9 2 2 Start video system processes Normally the Observer server processes are started automatically when the server is started If server processes were terminated you can start the Observer server processes manually In the administration menu type 2 and confirm by pressing ENTER On startup of the Observer server application first the image database index is checked and a corresponding message is displayed Then the individual server processes are started Successful startup of these processes is confirmed with the message Site service was started successfully Th
74. rding with one of the initialized swappable devices Starting and stopping double recording with swappable devices Once a new swappable device is initialized you can start and stop recording with these commands 1 Execute command 30 External archive management NEA This should bring you to the NEA management menu 2 Execute h Start swap double recording and follow the instructions You can select the device partition supply the size of the recording select whether the storage should be encrypted and you can also supply a name for the recording 3 For stopping the recording execute e End double recording and follow the instructions in order to stop the recording on the device When the recording is stopped you can access the archive in the archive player of an Observer client please refer to the NETAVIS Observer User Manual Swapping storage devices during an active recording As mentioned above Observer allows storage devices to be swapped during active recording just by plugging in a new storage device and unplugging the first device without any further user interaction Therefore no particular operator expertise is needed for the exchange Here is how you can do that 1 We assume you have started recording with the h Start swap double recording command 2 While the first storage device is still connected to the server connect another swappable storage device to the server via the eSATA connector one that has be
75. ress Type in the customer s address and confirm your input by pressing ENTER Screen display Enter one word name of your organization Type in the name of your organization and confirm your input by pressing ENTER The name you entered will be stored as Netavis at short_name_of_customer in the database and used by the Observer email server as the long name of the sender when an email is sent Now you will be asked whether you want to automatically start the client GUI on this server s console for client on server installations Do you want to run a client application on this server client on server ENI If you do not have a client on server installation you can just press ENTER to not start the client automatically If you want the client to start automatically enter y and then press ENTER You are now asked to set the screen resolution please refer to 9 19 19 Client on server screen resolution on page 48 for details You can also configure the client starting later via the admin command line interface see 9 System administration via command line interface on page 35 After successful installation you will see the following screen display NETAVIS installation finished successfully After rebooting you may access The administration interfaces at http IP address of server 8000 The NETAVIS application at http IP address of server Press Enter to reboot the system If the i
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77. rk in licenseless mode and login as admin user then in Admin gt Host Admin you can add the master slave server and enable the option Request license from remote server license master As indicated above repeat that step for all slave servers Please refer to the NETAVIS Observer User Manual for details on how to do that Once you have done that for all slave servers your network is licensed and you can continue to setup cameras and other options 4 4 Obtaining and entering license data For obtaining a license key you need to generate a so called server identifier which is unique for your server hardware The number of cameras and users and the features of your system can be defined during the order process 1 Inthe Demo license or Permanent license areas click on the Request License button 2 Asubsequent dialog will display the identifier for your server hardware 3 Fill out the standard NETAVIS order form available from the Partner area on www netavis net Send the filled out order form to your NETAVIS solution partner or to NETAVIS Software GmbH directly via fax 43 1 503 1722 360 or e mail order netavis net e mail is preferred You will then receive your license key by fax or e mail respectively 4 When you receive your license key you can continue with license registration by clicking the Next button and entering the key in the License field Click the OK button If you enter a valid license key the message The l
78. rocess will take longer 5 Confirm your entries with s for save and press ENTER After your data is saved you will return to the administration menu 9 5 1 5a Upgrade application To execute the upgrade with the parameters you set under 5 type 5a and confirm with ENTER Please note For more details please see 5 Upgrading Observer on page 23 The update is then executed automatically On successful completion of the upgrade you will receive a message Congratulations Your system was successfully upgraded Page 37 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 If your HTTP server or SMB directory could not be found or you have the wrong Observer installation DVD you will receive a corresponding error message 9 5 2 5b Distributed upgrade Please refer to 5 3 Performing a distributed upgrade via network on page 25 for a general description of a distributed upgrade Here we just briefly discuss the steps for executing the upgrade The upgrade itself is divided into several steps 1 Copy upgrade kits from an upgrade medium e g a CD ROM to the local hard disk of the master server 2 Distribute all files belonging to the upgrade kit to all upgrade slave servers 3 Execute the upgrade on all of the servers at the same time The first two steps can be restarted any number of times and you can decide not to execute the upgrade after copying and distributing the upgrade kit file
79. rom your server you can also set the date and time manually Caution The following commands only work correctly if you selected the option System clock uses UTC and also selected the correct time zone during installation The date and time on an Observer server can be set either e viathe Observer administration interface or e inthe BIOS please follow the steps in your BIOS manual and make sure that you set the time in UTC GMT or To set the date and time via the Observer administration interface 1 Connect to server either via an administration interface see 9 System administration via command line interface on page 35 or 10 System administration via Webmin on page 58 2 Goto 9 16 16 Set server date and time on page 45 and follow the steps there You can also modify the time zone under 9 29 29 Set time zone on page 53 Page 27 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 7 Dealing with broken disks and unbootable servers 7 1 Dealing with a broken disk This section describes how to handle server hard disk failures It does not cover the replacement of external network attached storage devices Usually such devices have their own meanings how to handle hardware failure In such a case please follow the descriptions of the external device Depending on your hard disk configuration a hard disk failure can have different impacts and you need to do different things in order to repair such a s
80. rst make sure that you want to upgrade to the new release by reading the Release Notes of the new release You can find the release notes either on the installation DVD ROM or on the homepage of NETAVIS see also 1 2 What is new with this release on page 6 In contrast to an installation from scratch an upgrade preserves all archive image data and also configuration data cameras users etc of your Observer installation We distinguish between a small upgrades and a big upgrades e A small upgrade upgrades the Observer application code and related programs but does not upgrade replace the underlying operating system or system components For example an upgrade from 1 8 0 to 1 8 2 is a small upgrade Asmall upgrade can be executed from various upgrade sources like network resource http or DVD ROM drive and can also be done via secure shell from a remote machine e A big upgrade upgrades everything also the underlying operating system Upgrading from release 4 0 to release 4 6 for example is a big upgrade A big upgrade can only be executed from the server console and a DVD ROM drive needs to be connected directly to the server If you are updating from a previous version of NETAVIS Observer or are running an unbundled system then please note that Observer 4 6 requires at least CentOS RHEL 6 2 to work This means that from Observer 4 4 and Observer 4 5 systems using the bundled CentOS 6 2 or 6 4 a smal
81. s However after starting the upgrade itself there is no way to stop it The upgrading master server starts the upgrading procedure on each slave server and waits for the final status If any of the servers could not finish the upgrade properly for any reason all machines in the network will be rolled back to the version prior to the upgrade If any of these machines are inaccessible during the upgrade procedure even temporarily the whole upgrade will be canceled and rolled back If you want to upgrade the other servers disable the remote upgrade option on all inaccessible slave servers so that the rest of the distributed server network can be upgraded When the upgrade has been finished successfully on all servers then the upgrade service will restart as well using the upgraded version From this point on the upgrade process is ready for a new upgrade Note As of NETAVIS Observer 4 5 4 it is required to manually update the Java JDK on the update master server normally the NUS before starting a distributed upgrade The necessary steps to manually update the Java JDK are 1 Obtain the root password for the corresponding server please see section 9 12 12 Show encrypted root password on page 43 for further information 2 Obtain the RPM file jdk 1 7 10 ibm_netavis x86_64 rpm available in the Observer DVD s packages directory or via the NETAVIS FTP server Copy jdk 1 7 10 ibm_netavis x86_64 rpm to the update master server
82. server NTP name or IP 1 redhat pool ntp org Time server NTP name or IP 2 redhat pool ntp org Save values Edit again Revert to original Quit E Your server can derive its time either from its own BIOS clock we suggest it only if the system is isolated from any public timeserver or it can synchronize with any known timeservers on your network or on the Internet On the Internet you can access to your local national timeserver the name is xx pool ntp org where xx means any country abbreviation e g us You can supply up to three time servers for backup reasons If your machine is not configured as timeserver you do not get the question about BIOS clock 9 27 27 Show disk status This command shows the SMART hard disk status for your connected hard disks Here is an example of an output of the command for a healthy hard disk NETAVIS gt 27 SMART status of the harddisk s in the system Status of dev sda Device Model FUJITSU MHW2100BH Serial Number NZ1CT7327628 SMART overall health self assessment test result PASSED Press ENTER to continue When the hard disk has some problems the command will list the details Please note that not all hard disk controllers like some RAID controllers are supplying SMART disk status data 9 28 28 Certificate management This menu item allows you obtain and install your own SSL certificate for encrypted communication When you select
83. ssssessesisseeseeseesiesiesiestesiestestenteseesiestetesieeeseeseeseeseenet 48 9 20 POJ Clienton serwerautostan CON at recs tacidue drei ianuis ip iipri 50 9 21 21 Client on server restart NOW cccscsccsesscscecscscscscscscscscavsvsvavevevevevevavavavavevavavevavevavevavavacenes 50 922 22 SHOW MOTWORK A E E E otek acolo tel veel tual col sant tees 50 923 DS AGGIE storage hard ISK tcessvaneseatsasenendvsiunerasenentuninsansyaioiiaeras an yuaaiuncaeranamiuunciuncgesonunyanants 50 924 PACON eure VE OAC SC CLS etre tenes ENE TEO 51 9 25 25 SHOW unusable CISKS ee ecseeeeseesscecscececsvscscevevecevscevsvevevevavavavavavavavevavavavavavavavavavavavavavavavevavenes 51 9 26 POO nN URS time SENICE ca crn cone cee caren A ee ae ON a acre han oom cre a 51 OTAPI YON REE ccc es 0 Sey ey AA A E A E A E A 52 9 28 28 C rtiticate manageme tesserae ena EEE EE 52 SPIE NS A E A A E E A 53 9 30 30 External archive management NEA sssssssssssssssssssssssittesssssssssrittesssssssrirtetetsnsssiritieiesssssrireerets 53 EEO EE E TEAST 57 10 System administration via Webmin c ccsscscsssscsscscsccscccsscccsccscessscsccssecesceses DS KONE Sig a ghd ON A A E A E NE EN RN A re N 58 LOA al atic ee Ree E E E E 58 AGS SelM IIE SER VETO PS ern otstetscatassets ohuiglasalaetcialabancmtasuabatatnantain an etebatanmbeschonsushasnedta wanna sasmatiooaabie 59 11 Server monitoring with munin COOCOO OOOOOOOCO OOOO OOOO OOOO OOOO OOOO OOOO OOOO OOOO OOOO 00
84. storage devices NEA also offers a special function that ensures consecutive double recording on interchangeable storage devices This is achieved by allowing devices to be swapped by just plugging in a new storage device and unplugging the current device without any further user interaction Therefore no particular operator expertise is needed for the exchange During the swap of storage devices recording on the external devices may be interrupted for a short period of time Before the devices can be used for swappable recording they have to be initialized as swappable devices Initializing swappable storage devices 1 Connect a storage device to the eSATA connector of the Observer server 2 Login to the command line interface as admin user Page 55 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 3 Execute command 30 External archive management NEA This should bring you to the NEA management menu Execute U List storages You should see your newly connected disk listed with the size Execute m Swap management This should bring you to the Swap management menu Execute c Create an empty storage for swap and follow the instructions a Os On Connect another device and execute steps 4 to 6 in order to initialize a second storage device for swapping You can also initialize other swappable devices later on by following the same procedure Now you are prepared to start double reco
85. t in storage will be used for the configuration database and the event storage Installs a server with manual partitioning of hard disks Manual partitioning should be chosen only in very special cases and only by experts and trained people Special cases where you want to use manual partitioning are for example if you use a hardware RAID configurations with more than 1 visible hard disks or if you use external storage systems like NAS or SAN in which case the operating system cannot automatically determine the disk drivers and space allocated for you If you partition manually be sure to provide separate partitions according to the following table please note that Linux is case sensitive Partition Size description mount point min 2 GB boot min 100 MB netavis min 2 GB swap Size should be equal to RAM max 1 GB For Observer the suggested RAM size allows a system that needs only little swapping Therefore the swap partition should not be too large since it slows system performance var lib mysql This partition contains the image storage index and all events in a database As a rule of thumb it must be app 1 60 of the total size of all image partitions e g 1 GB fora total of 60 GB image partitions size Page 11 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Following extreme configuration cases might require to reserve more space for this partition For very lon
86. t your admin password refer to 9 13 1 Lost admin password on page 449 13 1 Lost admin password on page 44 Here is an example of a munin network activity diagram i ethd traffic ethO traffic by day ethO traffic by week 4 5 0M 50M z 6 5 i ER 8 oo a 50M 50M i 5 a 100M 100m S 150M 150M 20 0 M gt 20 0 M gt Tue 12 00 Wed 00 00 20 21 22 23 24 25 26 27 Cur G Min G Avg Max Cur G Min G Avg Max m bps 8 32M 183 48k 8 02M 121 66k 11 15M 855 42k 12 73M 6 48M m bps 8 55M 168 77k 7 35M 121 66k 10 29M 3 35M 12 73M 7 08M Last update Wed Sep 28 11 55 02 2011 Last update Wed Sep 28 11 40 03 2011 i Netstat Netstat by day Netstat by week 90 oo 5 D prene Ma e e 70 70 2 a s sS amp 8 a 8 9 E E S40 S40 g g 2 2 Nee Memeo 20 20 10 10 o 0 Tue 12 00 Wed 00 00 20 21 22 23 24 25 26 27 m active Cur 1 19 Min 118 Avg 1 49 Max 3 599 m active Cur 1 25 Min 1 15 Avg 1 6 Max 3 99 m massive Cur 788 88m Min 751 42m Avg 1 09 Max 3 20 m passive Cur 831 53m Min 732 5lm Avg 113 Max 3 20 p failed Cur 16 69m Min 16 62m Avg 16 73m Max 29 84m m failed Cur 16 67m Min 13 38m Avg 16 76m Max 72 74m m resets Cur 37 8u Min 0 00 Avg 3 74m Max 102 05m m resets Cur 1 65m Min 0 00 Avg 120 62m Max 370 41m m established Cur 76 00 Min 75 00 Avg 80 78 Max 88 93 m established Cur 76 67 Min 16 81 Avg 81 78 Max 92 95 Last update Wed Sep 28 11
87. tall and administrate an Observer system e NETAVIS Observer Server Client and Storage Compatibility and Requirements It explains the hardware and software requirements for Observer systems e NETAVIS Observer Server Customizing It provides an overview on how to customize various aspects of an Observer server e NETAVIS Observer SNAP XML Interface It describes the Simple NETAVIS Access Protocol SNAP that allows bidirectional communication between an Observer server and other applications e NETAVIS Observer URL Command API It explains the URL Command API which is a simple and effective way for Observer to interface with 3rd party applications Page 5 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 These documents are available online as PDFs directly on each Observer server via the standard web interface and also from each client via the Help All Documentation menu 1 2 What is new with this release The changes of a release are documented in the Release Notes which you can find on the standard web interface of each Observer server and also under the following direct link http lt your server gt relnotes or on the public demo server showroom netavis net relnotes There you also find the release information of previous releases Additionally the new features of releases are also documented on www netavis net Page 6 of 66 NETAVIS Observer 4 6 Server Installation and Administration
88. tation of the server itself Next you are asked for the IP address of the nameserver If you do not need name resolution because you use only IP addresses and no names you can accept the default suggestion Nameserver DNS IP address 127 0 0 1 Press ENTER if you are accepting this name server IP address which is the local host or type in your desired name server IP address and press ENTER to acknowledge your input Screen display Mailserver SMTP IP address 127 0 0 1 Press ENTER if you are accepting this mail server IP address which is the local host or type in your desired mail server IP address and press ENTER to acknowledge your input Screen display Maildomain usually the same as your domain name yourcompany com Press ENTER if you are accepting this mail domain yourcompany com or type in your desired mail domain and press ENTER to acknowledge your input Now you will be asked to accept your network configuration Save values Edit again Revert to original Quit E Type in S to store your input type E to change the name again or type in R to use the old name Acknowledge your input by pressing ENTER Page 15 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Each Observer server can also operate as time server for other servers on the same network Please note that you can easily modify your time server configuration later on see 9 26 26 Configure time service on
89. tents of the Observer installation DVD The upgrade can be executed by 2 different options e the command line interface of the Observer server 9 System administration via command line interface on page 35 or e the Webmin interface 10 System administration via Webmin on page 58 For details about the upgrading parameters and process please refer to section 9 5 5 Configure upgrade parameters on page 36 5 3 Performing a distributed upgrade via network When there are several Observer servers in a network then upgrading servers one by one can be a very cumbersome and time consuming task In order to ease this task Observer offers an automatic distributed upgrade of all interconnected servers in a network A network of interconnected Observer servers can be thought of as a star topology where the center is the master server which coordinates the upgrade on itself and on each of the servers on the network slaves The operating system processes responsible for the distributed upgrade are running independent of the Observer application processes and are started at boot time of the server Starting or stopping Observer on a server does not affect the run status of the upgrade processes 5 3 1 Configuring the servers for distributed upgrade Assuming that the network of interconnected Observer servers is already set up and the various servers are known to each other you can configure the servers for distributed upgrades For details a
90. the values of the predefined network configuration type 9 in the administration menu and confirm by pressing ENTER Then you can make or modify the following settings e Configuration name name of your predefined configuration e Network IP address desired IP address of your Observer server e Netmask network mask of your IP network in which the Observer server is located e Default gateway IP address of the standard network interface for IP addresses outside your network e Name server IP address of your standard DNS domain name server e Mail server IP address of your super ordinate mail server e Mail domain domain name of your mail server e g xyc company com To save your settings type S for save and confirm by pressing ENTER For modifying the time service settings please refer to 9 26 26 Configure time service on page 51 Caution Make network settings only in collaboration with your network administrator An unfortunate choice of parameters e g duplicate IP address can disturb other computers or servers in the network 9 9 1 9a Edit other netcard s settings Please note This option is listed only if you have more than 1 network interfaces in your server Some installations need servers that can work in more than one network segment A typical use case would be to have all the IP cameras in one network segment and the clients in another network segment Also the traffic for NAS and SAN devices could require a
91. this menu item you will get a submenu with the following entries g Generate Code Signing Request CSR i Import Code Signing Digital ID CSD q Quit without action Here is a description of the available commands Command Description Page 52 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Command Description g Generate Code Signing Request CSR With this option you can generate a Code Signing request needed for the certificate authority like Verisign so that they can generate a certificate CSD for you We the CSR key on the server You can reach it on the standard web interface by clicking on Customizer login After logging in as administrator click on the Download configuration files link Filename verisign request cert The certificate authority like Verisign will ask you for this key when you request them to create a CSD for you i Import Code Signing _ First upload your CSD file you have got from your certificate authority like Digital ID CSD Verisign via the the standard Observer web interface Click on Customizer login After logging in as administrator use Upload configuration files to upload the CSD file You can choose any filename as long as you keep the correct extension lt filename gt cer After uploading your cer file choose i again After you imported the new certificate the encrypted client connections will use this certificate for their SSL co
92. tition supply the size of the recording select whether the storage should be encrypted and you can also supply a name for the recording 3 For stopping the recording execute e End double recording and follow the instructions in order to stop the recording on the device When the recording is stopped you can remove the device and connect it to another Observer server and access the archive in the archive player of an Observer client please refer to the NETAVIS Observer User Manual Please note you can also start and stop double recording from the System administration menu of the Observer client please refer to NETAVIS Observer User Manual However you then the full storage space of the device is taken for recording and you can only have 1 storage area 9 30 4 Deleting NEA archives and disconnecting a NEA storage device You can delete an archive one that does not have an active recording running by executing the command d Delete archives and then following the instructions You can also delete data by formatting a whole disk or just a partition For disconnecting a NEA storage device please execute the command j Eject media and follow the instructions This will also stop any active NEA recordings on the device and finish the archives Caution Do not disconnect a storage device without ejecting it first with the j Eject media command especially not while recording This can cause data loss 9 30 5 Managing swappable NEA
93. tober 2015 Custom Commands Microsoft Internet Explorer R DAR Datei Bearbeiten Ansicht Favoriten Extras Oru O A B O Pam Yoram Gan 2 2 w IF Adresse http 80 81 128 30 8000 custom A simple mouse click on the menu item in the Webmin menu displays the respective function confirmation is requested before the function is executed Confirm your choice by clicking on the Execute button Then the respective function is executed and any messages are displayed as in the console Administration menu A click on Return to commands takes you back to the Webmin administration menu On completion of your administration work exit the Webmin administration menu via the Log Out button at the top right of the screen 10 3 Obtaining server logs For debugging purposes each Observer server stores log files for various activities You can access these logs via HTTP at http lt your server gt logs jsp You will be prompted for the admin user and password After successful login you receive the logs page Page 59 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 netavis we observe BROWSER_SRV lo EMAIL SRV lo EMS _UserLevel lo EVENT MANAGER SRV lo EXTERNALIO SRV lo IMAGE SRV log MAINTENANCER SRV log SCHEDULER SRV log SITE SRV log Soload log WATCHDOG log stacktrace 10 IMAGE SRV log stacktrace 11 IMAGE SRV log stacktrace 2 IMAGE SRV log stacktrace 3
94. torage Thus it executes a second mirrored or double recording recording on the external NEA device in addition to standard recording The external archive can then be carried and connected to another Observer server for replay and analysis NEA also offers a swap function that allows the easy exchange of external storage devices during active recording without additional user interaction therefore no particular operator expertise is needed for the exchange This chapter describes how you can manage removable storage devices NEA devices for external video recording Please note The NEA recording on the external device is exactly the same as the standard recording on the main storage at least as long as there is enough space on the device The same recording algorithm is used for NEA as the main storage This means when the NEA device is running out of space the oldest recordings will be overwritten For a detailed description of how Observer manages recordings please refer to Operation of the dynamic storage management on page 1 on page 1 Concepts of NEA storages A NEA storage device can have one or more partitions Each partition can hold one or more NEA recording archives The status of an archive can be recording finished or swappable 9 30 2 Initializing a new storage device for NEA Please note All data on a disk removable media will be deleted when it is initialized for NEA Here are the steps for initializing a new
95. torage CCV CSS aes on ineen e gut otal oe eeatt 7 PS NS STINTS Wiehe E E E E E A ead eel careiddete 8 Z Clienten SRY SN ISLAM LAEVIS tact aces ducsecettect eves ash repen rennen hnt ea hapai i 8 3 Software installation Saasecseceseacecsees aces sdecseecseeses secsessessceeseessccescesesees cess sessecececeseusseD oS Wars emt el SLM Koniseti neiaa a E AE cued cede der A 9 3 2 Finalizing the installation and basic SOULS cscs sical baal Al oncaritdn asic 13 33 Latercontie ulation change ais wisn oto cast RG anne 18 4 Licensing COO OOCCOO OOOO OOOO OO OOOO OOOO OOOO OOOO OOOO OOOO OOOO OOOO OOOO OOOO OO OOOO OOOO OOOO OOOO OO OOOO OE OOOE OOOO OOOO EEOOEES 19 4 1 Basic algorithm of Observer licensing itu calte cu cSeciantagescoiao scttioinnsSBioenitaausasdtonrandSapteiiar onda 19 4 2 License modes license less demo and permanent ss ssssssssssssssrssssssrsssssssssesssrsessssreensssrreesssee 20 4S Setting UPAO AEM CCM SINE ear e A a RAE EAER 20 4 4 Obtaining and entering license data ssssssssssistesssssssssrtreesessssssitieresesssssriteetetssssrtreteresnsssrittreeesnsss 21 5 Upgrading ODServer csscccscosccsssccccscsccscccsccscccsscccsccsccssscsccscscescscsccssscsscesscosse 2S 5 Perrorming a bis upsrade eg OnI Kto O eca a E aE EEA EREE 24 5 2 Performing a small upgrade e g from 4 6 0 tO 4 6 2 sssssssssssssssssirrrrssssssssssssseretttiiirrirrsssssssnnssssne 25 5 3 Performing a distributed upgrade via NetWo
96. upload and restore another system s backup it will not restart the seven days license period causing that your machine will stop after 10 minutes of work 8 1 3 Licensing issues During the restore of a backup created on another server the license key of the source server is also restored This key will not be valid on this server but Observer handles this situation specially On a cloned server you are allowed to run Observer for seven days This interval should be enough for you to either get your old server repaired or apply for a new license key for the new server Of course you should not wait for seven days for applying for a new license key On the seventh day when no license has been installed on it the server will automatically stop after 10 minutes of operation 8 2 Backup of configuration data 1 Login to the either to the admin command line interface see 9 System administration via command line interface on page 35 or to webmin see 10 System administration via Webmin on page 58 Page 31 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 2 Choose the Create backup in the command line interface it is command 14 When you select this item on the command line interface you get a list of available backups currently stored in the system The list contains not only the backups created on this machine but uploaded backups as well created on the other servers and then uploaded to this
97. upports server systems with SCSI hard disk drives and various SCSI controllers upported by the underlying operating system If you intend to use SCSI hard disk drives please employ the above link to check the compatibility of the SCSI controller that you plan to use wn Observer can also be configured on systems with hardware RAID please refer to install option noraid for no software RAID in 3 1 Installation from scratch on page 9 How Observer software RAID works For systems with 2 or more hard disks Observer uses a software RAID 1 be default This means that all data operating system application components and database except image data are redundantly stored on the first 2 disks The image data themselves are not stored redundantly and are distributed across all available disks also across the remainder of the two system disks In case of a hard disk failure of one of the 2 software RAID system disks the system can still be booted from the remaining hard disk and still operate The broken system disk should be replaced and then Page 7 of 66 NETAVIS Observer 4 6 Server Installation and Administration October 2015 Observer makes sure that the system data are copied to the replaced disk so that the software RAID is intact again see 7 1 Dealing with a broken disk on page 28 for further details For a system with 1 hard disk there is no software RAID installed 2 2 2 Network storage and other storage devices Observer
98. w the client In such a case you would correct the screen settings via 9 19 19 Client on server screen resolution on page 48 and use this command to restart the client 9 22 22 Show network details This function lists all the network cards interfaces of the server The interfaces are shown independent of whether they are configured or not The command lists the IP address and the net mask of all interfaces This may helpful if the server got its IP address from an DHCP server and you want to know its value 9 23 23 Add image storage hard disk If you want to increase the image storage capacity of your server Observer lets you add additional hard disks to your server Please also refer to 2 2 Hard disks and storage devices on page 7 for a description of the general options for adding storage devices Please note This command should be used for adding new hard disks only and should not be used for replaced broken disks For replacing broken disks refer to 9 24 24 Configure replaced disk on page 51 Replace any broken hard disks before adding new ones with this command Follow these steps to add a new hard disk for image storage Power off the server Install and connect a new hard disk to the server Boot the server Pe ON Run this command 23 and follow the screen The command will find a new disk by searching for any device that is not mounted in the file Page 50 of 66 NETAVIS Observer 4 6 Server Installation and Admi
99. ystem Generally we recommend to have at least 2 disks in a server This allows for at least a Software RAID which mirrors all except the image data on 2 disks When an image disk breaks and this disk is not covered by a Hardware RAID then the image data on this disk are lost Since Observer uses fragmented recording across several image disks the implications for the recording archive are not a total loss of the archive but only a reduction of the frame rate of the stored archive Please note The replacement disk can be of different type and size than the original disk Just make sure that it has enough space for your needs If you are replacing a disk that contains the Observer system software and also image storage please consider that the Observer system software needs app 20GB space When a system disk breaks the implications also depend on whether the disk is covered by a Software or Hardware RAID 7 1 1 Servers with at least 2 disks and Software RAID If the secondary system disk not the boot disk of a Software RAID breaks then you can follow the steps in 9 24 24 Configure replaced disk on page 51 If the primary system disk the boot disk of a Software RAID breaks then the server will not boot anymore You have to first configure in the BIOS of the server to boot from the secondary disk of the Software RAID Then boot and follow the steps in 9 24 24 Configure replaced disk on page 51 If the disk also contained image data th

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