Netgear 308U User Guide
Contents
1. 18 2131232 Rev 5 Oct 10 Technical specifications Radio frequencv and electrical specifications The radio frequencv bands that vour AirCard USB Modem supports will varv depending on vour region and vour model GSM 1900 PCS 1850 1910 MHz GSM 1800 DCS 1710 1785 MHz EGSM 900 880 915 MHz GSM 850 824 849 MHz WCDMA 2100 Band 1 1920 1980 MHz WCDMA 1900 Band 2 1850 1910 MHz WCDMA 850 Band 5 824 849 MHz WCDMA 800 Band 6 830 840 MHz WCDMA 900 Band 8 880 915 MHz Transmit Receive GSM 1900 PCS 1930 1990 MHz GSM 1800 DCS 1805 1880 MHz EGSM 900 925 960 MHz GSM 850 869 894 MHz WCDMA 2100 Band 1 2110 2170 MHz WCDMA 1900 Band 2 1930 1990 MHz WCDMA 850 Band 5 869 894 MHz WCDMA 800 Band 6 875 885 MHz WCDMA 900 Band 8 925 960 MHz Frequency band support WCDMA 800 Band 6 WCDMA 900 Band 8 WCDMA 1900 Band 2 WCDMA 2100 Band 1 Technology Bands Location 2G 850 MHz cellular band North America 900 MHz EGSM band Europe 1800 MHz DCS band Europe and Asia 1900 MHz PCS band North America 3G WCDMA 850 Band 5 North America Australia and New Zealand Japan Europe Asia and Australia North America Europe Asia and Australia 19 AirCard USB Modem User Guide 20 Environmental specifications Operating temperature 0 C to 35 C 32 F to 95 F ambient2. ference to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmtul interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help If you have purchased this product under a United States Government contract it shall be subject to restrictions as set forth in subparagraph c 1 ii of Defense Federal Acquisitions Regulations DFARs Section 252 227 7013 for Department of Defense contracts and as set forth in Federal Acquisitions Regulations FARs Section 52 227 19 for civilian agency contracts or any successor regulations If further government regulations apply it is your responsibility to ensure compliance with such regulations Regulatory information for EU countries Sierra Wireless hereby declares that the modem conforms to all the essential requirements of Directive 1999 5 EC C 0682 The Declaration of Conformitv made under Directive 1999 5 EC is available for viewing at the following location in the EU community Sierra Wireless Suite 6 The Hub
3. Fowler Avenue Farnborough Business Park Farnborough GU14 7JP United Kingdom 2131233 Index C Care and maintenance 11 connect to the network 10 E ejecting a SIM card 11 electrical specifications 14 environmental specifications 15 F frequencies receive 14 transmit 14 H humidity 15 L launching Watcher 9 LEDs 7 P profile 10 R radio frequency specifications 14 Rev 5 Oct 10 receive frequencies 14 removing SIM card 11 RF specifications 14 S safety notice 16 SIM card removing 11 specifications electrical 14 environmental 15 radio frequency 14 storage temperature 15 when not using card 11 T temperature 15 transmit frequencies 14 V vibration 15 W Watcher introduction 8 launching 9 reinstalling 9 19 AirCard Data Card User Guide 20 2131233 By SIERRA WIRELESS
4. Off AirCard Data Card features LED operation Status LEDs Modem shown inserted in an ExpressCard to PC Card adapter The antenna can be flipped up to improve reception Indicates Indicates one of the following states e The AirCard Data Card is not inserted in the computer e The computer is off or in suspend and resume mode e The AirCard Data Card radio has been turned off using Watcher or other connection manager software Solid Blue The power is on the AirCard Data Card is working normally Blinking Blue The firmware is being updated Do not remove the AirCard Data Card from the computer Blinking Amber The AirCard Data Card is searching for service initializing Solid Amber Error either the AirCard Data Card is having a problem initializing searching for service or is offline because of a failure Contact your service provider Data Off The AirCard Data Card is unable to detect 2G or 3G service Blinking Amber The AirCard Data Card has detected a 2G network EDGE GPRS GSM and is ready to connect Solid Amber The AirCard Data Card is connected to a 2G network and is able to send and receive data Blinking Blue The AirCard Data Card has detected a 3G network UMTS HSPA HSPA and is ready to connect Solid Blue The AirCard Data Card is connected to a 3G network and can send and receive data Rev 5 Oct 10 AirCard Data Card User
5. The driver or operator of any vehicle should not use a wireless data device while in control of a vehicle Doing so detracts from the driver or operator s ability to control and operate the vehicle In some countries using such com munications devices while in control of a vehicle is an offence Regulatory information for North America CAUTION Unauthorized modifications or changes not expressiy approved by Sierra Wireless Inc could void compliance with regulatorv rules and thereby your authority to use this equipment The design of the modem complies with U S Federal Communications Commission FCC and Industry Canada IC guidelines respecting safety levels of radio frequency RF exposure for portable devices which in turn are consistent with the following safety standards previously set by Canadian U S and international standards bodies e ANSI IEEE C95 1 2005 IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields 3 kHz to 300 GHz e National Council on Radiation Protection and Measurements NCRP Report 86 1986 Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields e Health Canada Safety Code 6 1999 Limits of Human Exposure to Radio frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz e International Commission on Non lonising Radiation Protection ICNIRP 1998 Guidelines for limiting exposure to time varying elec
6. and other countries QUALCOMM is a registered trademark of QUALCOMM Incorporated Used under license Other trademarks are the property of their respective owners Contact Information Sales Desk Phone 1 604 232 1488 Hours 8 00 AM to 5 00 PM Pacific Time E mail sales sierrawireless com Post Sierra Wireless 13811 Wireless Way Richmond BC Canada V6V 3A4 Fax 1 604 231 1109 Web www sierrawireless com Consult our web site for up to date product descriptions documentation application notes firmware upgrades troubleshooting tips and press releases www sierrawireless com Revision Historv Revision number Release date Changes 1 0 November 2009 New document 2 0 April 2010 Applied new template 3 July 2010 Updated the Mac OS X information 4 September 2010 Updated Patents section 5 October 2010 Updated Trademarks section 2131233 Contents Sierra Wireless AirCard Data Card User Guide ooooooo 5 About the Sierra Wireless AirCard Data Card ooooooooooo 5 Your account and Coverage area cocina kai ika ka CORR Ree es 5 AirCard Data Card features Le 7 LVEBODSRION lt sires mbag ee ie orale 7 Connection management software L 8 Launching Watcher Windows n aaas ta jla naar ta 9 Launching Watcher Mac s sduazzorxzxzja as a skart aka 9 Reinstalling the software 2 22 0 9 Connecting to the NEIWONG 0 ise encia 10 WINDOWS i f tt Ta ecEseeeueseve 10 MAS
7. 11 Rev 5 Oct 10 N network overview 5 notebook computer clip 15 P profile 10 R radio frequencv specifications 19 receive frequencies 19 regulatorv information 21 RF specifications 19 roaming 5 S safety notice 21 SIM card removing 14 specifications electrical 19 environmental 20 radio frequency 19 storage temperature 20 when not using card 17 T temperature 20 transmit frequencies 19 V vibration 20 W Watcher introduction 8 launching 8 25 AirCard USB Modem User Guide 26 2131232 By SIERRA WIRELESS Sierra Wireless AirCard Data Card User Guide NR 2131233 SIERRA WIRELESS Important Notice Safetv and Hazards Limitation of Liabilitv Rev 5 Oct 10 Preface Due to the nature of wireless communications transmission and reception of data can never be guaranteed Data mav be delaved corrupted i e have errors or be totallv lost Although significant delavs or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well constructed network the Sierra Wireless modem should not be used in situations where failure to transmit or receive data could result in damage of anv kind to the user or any other party including but not limited to personal injurv death or loss of propertv Sierra Wireless accepts no responsibilitv for damages of anv kind resulting from delavs or errors in
8. Apply Your modem connects to the network a lfthere is no profile defined a message opens asking if you want to create a new profile b Click Create a new profile c Inthe Profiles window click to create a profile To end a high speed connection click Disconnect Using the microSD card Some AirCard USB Modem models can accommodate a microSD external storage card The microSD card appears as a USB memory drive when the AirCard USB Modem is inserted in your computer You can copy paste and drag files to and from it the same way as you can with any other external drive End and side loading models To insert and use a microSD card 1 If there is a non functional microSD card installed a Press it in and then release it b Gently remove the non functional microSD card 2 Insert the microSD card into the lower slot at the end of the AirCard USB Modem as shown in the illustration Be careful not to insert the microSD card in the SIM card slot SIM card slot microSD card slot Rev5 Oct 10 11 AirCard USB Modem User Guide 3 Or if the microSD card slot is on the side of the AirCard USB Modem insert the microSD card as shown in the illustration Insert the AirCard USB Modem into the computer If the computer does not have Watcher installed you may be given the option to install it If you do not want to install Watcher cancel the installation You can use the microSD card without having Watche
9. have the SIM slot behind the back panel remove the back panel and slide the SIM card out of the slot 2131232 Using AirCard USB Modem Accessories Depending on your carrier and your modem model your AirCard USB Modem may come with a e USB extension cable and clip e Lanyard Using the extension cable and clip The extension cable and clip should be used if you have difficulty inserting the AirCard USB Modem because of the orientation of your computers USB slot or the thickness of your computer The clip fits on the top of your notebook computer and holds your AirCard USB Modem Note To meet FCC regulatory requirements use only the supplied extension cable and notebook computer clip other cables and notebook computer clips should not be used Note Do not insert the AirCard USB Modem or the USB extension cable into a USB hub or if your keyboard is separate from your notebook computer a USB slot on your keyboard To use the extension cable and clip 1 Place the clip on top of the notebook computer Connect the extension cable to the AirCard USB Modem 2 3 Place the modem in the clip holder 4 Connect the other end of the extension cable to the USB slot on your computer Rev 5 Oct 10 15 AirCard USB Modem User Guide Attaching the lanvard To keep evervthing together thread the lanvard through the cap and the AirCard USB Modem as shown in the illustrations Depending on the cap design vou can als
10. modem MUST BE POWERED OFF The Sierra Wireless modem can transmit signals that could interfere with this equipment Do not operate the Sierra Wireless modem in anv aircraft whether the aircraft is on the ground or in flight In aircraft the Sierra Wireless modem MUST BE POWERED OFF When operating the Sierra Wireless modem can transmit signals that could interfere with various onboard svstems Note Some airlines mav permit the use of cellular phones while the aircraft is on the ground and the door is open Sierra Wireless modems mav be used at this time The driver or operator of anv vehicle should not operate the Sierra Wireless modem while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some states and provinces operating such communications devices while in control of a vehicle is an offence The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLV DISCLAIM LIABILITV FOR ANV AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUGT EVEN IF SIERRA WIRELESS AND OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE F
11. rat l i Poe eo 10 Removing the SIM Card sole deducts re AAA 11 Care and maintenance 11 Troubleshooting nananana naana 12 Software installation does not start automatically 12 PC Card slot no longer works after you remove the AirCard Data Card with PC Card adapter from the laptop 12 AirCard Data Card is not detected after AirCard Watcher installation COMPISIOS ina t smewwiet ae ae 13 The Windows Installer falls Luis kk ku annann nananana 13 Technical specifications 000 14 Radio frequency and electrical specifications 14 Frequency band support 2 2 icuusenSdeeuees seeutdaeeva Sawada 14 Environmental specifications virreinal 15 Regulatory and safety information cc ceeedees sa edad need errors 16 Notice coe bose c net ead eee ED lli ddr 16 Safety and hazards des aaa dE ad E vee wean 16 Regulatory information for North America ooooo 17 Regulatory information for EU countries ooo o oo o o 18 INE 200 aro e do Ener Eee 19 Rev 5 Oct 10 AirCard Data Card User Guide 4 2131233 Sierra Wireless AirCard Data Card User Guide Rev 5 Oct 10 About the Sierra Wireless AirCard Data Card The AirCard Data Card third generation 3G wireless modem enables vou to connect to the Internet send and receive email connect to a corporate network or virtual private network VPN or view streaming video without the need for a network cable
12. Guide Connection management software Your AirCard Data Card may include Sierra Wireless AirCard Watcher for Windows and Mac or other connection management software depending on your service provider If Watcher is not included your quick start guide may direct you to where you can download it Use Watcher to manage the AirCard Data Card and monitor your connections For information on Watcher features and using Watcher refer to the online Help From the main Watcher window select Help gt Help Topics or click the button Windows or Help gt AirCard Watcher Help Mac Note Watcher is compatible with earlier Sierra Wireless modems Watcher enables you to Initiate data connections Determine signal strength roaming status GPRS EDGE UMTS or HSDPA HSUPA availabilitv and other network connection parameters Monitor the status of the AirCard Data Card and GSM service Send and receive SMS messages Enable or disable SIM securitv that prevents others from using vour SIM card if it is lost or stolen Configure startup and exit actions for Watcher and the AirCard Data Card Create or modify a connection profile You do not need to run Watcher when you use the AirCard Data Card but Watcher does provide useful status information 2131233 Rev 5 Oct 10 Launching Watcher Windows Unless this feature has been disabled Watcher launches automatically when you insert the AirCard Data Card You can also launch Watche
13. ORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY Notwithstanding the foregoing in no event shall Sierra Wireless and or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product regardless of the number of events occurrences or claims giving rise to liability be in excess of the price paid by the purchaser for the Sierra Wireless product AirCard USB Modem User Guide Patents This product includes technology licensed from QUALCOMMS 3G Manufactured or sold by Sierra Wireless Inc or its licensees under one or more patents licensed from InterDigital Group Copyright 2010 Sierra Wireless All rights reserved Trademarks AirCard and Watcher are registered trademarks of Sierra Wireless Sierra Wireless M and the Sierra Wireless logo are trademarks of Sierra Wireless Windows and Windows Vista are registered trademarks of Microsoft Corporation Macintosh and Mac OS are registered trademarks of Apple Inc registered in the U S and other countries QUALCOMM is a registered trademark of QUALCOMM Incorporated Used under license Other trademarks are the property of their respective owners Contact Information Sales Desk Phone 1 604 232 1488 Hours 8 00 AM to 5 00 PM Pacific Time E mail sales sierrawireless com Post Sierra Wireless 13811 Wireless Way Richmond BC Canada V6V 3A4 Fax 1 604 231 1109 Web www sierrawireless com Consult o
14. S AFFILIATES SPECIFICALLV DISCLAIM LIABILITV FOR ANV AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUGT EVEN IF SIERRA WIRELESS AND OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY Notwithstanding the foregoing in no event shall Sierra Wireless and or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product regardless of the number of events occurrences or claims giving rise to liability be in excess of the price paid by the purchaser for the Sierra Wireless product AirCard Data Card User Guide Patents This product includes technology licensed from QUALCOMMS 3G Manufactured or sold by Sierra Wireless Inc or its licensees under one or more patents licensed from InterDigital Group Copyright 2010 Sierra Wireless All rights reserved Trademarks AirCard and Watcher are registered trademarks of Sierra Wireless Sierra Wireless M and the Sierra Wireless logo are trademarks of Sierra Wireless Windows and Windows Vista are registered trademarks of Microsoft Corporation Macintosh and Mac OS are registered trademarks of Apple Inc registered in the U S
15. Storage temperature 40 C to 85 C 96 hours 40 F to 185 F Humidity 85 non condensing Vibration Random vibration 10 to 1000 Hz nominal 6 G RMS in each of 3 mutually perpendicular axes Test duration of 60 minutes for each axis for a total test time of 3 hours non operating Drop 1 mon concrete on each of 6 faces 2 times 2131232 Rev 5 Oct 10 Regulatorv and safetv information Notice Because of the nature of wireless communications transmission and reception of data can never be guaranteed Data mav be delaved corrupted that is have errors or be totallv lost Although significant delavs or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well constructed network the Sierra Wireless modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Sierra Wireless and its affiliates accept no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless modem or for failure of the Sierra Wireless modem to transmit or receive such data Safety and hazards The modem MUST BE POWERED OFF in all areas that may be susceptible to radio interference in particular e Prohibited areas Obey all signs and notices and
16. The AirCard Data Card can be inserted into an ExpressCard slot or a PCMCIA PC Card slot on your computer Using the AirCard Data Card in a PC Card slot requires an ExpressCard to PC Card adapter included with vour modem Note When using the AirCard Data Card with an ExpressCard to PC Card adapter use only the adapter that came with your modem Your AirCard Data Card may not work properly with adapters that are not specifically designed for your product Depending on your computer the ExpressCard slot is either 34 mm or 54 mm wide The Sierra Wireless AirCard Data Card will fit in either size slot without needing the ExpressCard to PC Card adapter If the AirCard Data Card is TRU Install enabled it already comes with all the required software When you set up your AirCard Data Card the software is installed on your computer Depending on your service provider your AirCard Data Card may not be TRU Install enabled Instead your package may include an installation CD or you may be instructed to download software for your modem See your Quick Start Guide for details Your account and coverage area If you purchased the AirCard Data Card from a GSM service provider you may already have an account and a SIM card Otherwise your retailer should be able to give you the names of companies that provide these items You must have an account with a GSM service provider to use the AirCard Data Card To use the AirCard Data Card s 3G ca
17. The computer is off or in suspend and resume mode e The AirCard USB Modem radio has been turned off using Watcher or other connection management software Solid Blue The power is on the AirCard USB Modem is working normally Blinking Blue The firmware is being updated Do not remove the AirCard USB Modem from the computer Blinking Amber The AirCard USB Modem is searching for service initializing Rev 5 Oct 10 Solid Amber Error either the AirCard USB Modem is having a problem initializing searching for service or is offline because of a failure Contact your service provider Off The AirCard USB Modem is unable to detect 2G or 3G service Blinking Amber The AirCard USB Modem has detected a 2G network EDGE GPRS GSM and is ready to connect Solid Amber The AirCard USB Modem is connected to a 2G network and is able to send and receive data Blinking Blue The AirCard USB Modem has detected a 3G network UMTS HSPA HSPA DC HSPA and is ready to connect Solid Blue The AirCard USB Modem is connected to a 3G network and can send and receive data AirCard USB Modem User Guide Connection management software Your AirCard USB Modem comes with Sierra Wireless AirCard Watcher for Windows and Mac or other connection management software depending on your service provider Use this software to manage the modem and monitor your connections For information on Watcher featur
18. Welcome to the User Guide To view the appropriate user guide click on the product image that best represents your modem AirCard amp 2130961 Rev 5 Sierra Wireless AirCard USB Modem User Guide SR 2131232 SIERRA a WIRELESS Important Notice Safetv and Hazards Limitation of Liabilitv Rev 5 Oct 10 Preface Due to the nature of wireless communications transmission and reception of data can never be guaranteed Data mav be delaved corrupted i e have errors or be totallv lost Although significant delavs or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well constructed network the Sierra Wireless modem should not be used in situations where failure to transmit or receive data could result in damage of anv kind to the user or any other party including but not limited to personal injurv death or loss of propertv Sierra Wireless accepts no responsibilitv for damages of anv kind resulting from delavs or errors in data transmitted or received using the Sierra Wireless modem or for failure of the Sierra Wireless modem to transmit or receive such data Do not operate the Sierra Wireless modem in areas where blasting is in progress where explosive atmospheres mav be present near medical equipment near life support equipment or anv equipment that mav be susceptible to anv form of radio interference In such areas the Sierra Wireless
19. al specifications Operating temperature 0 C to 45 C 32 F to 113 F Storage temperature 20 C to 85 C 47F to 185 F Humidity 95 non condensing Vibration 15 g peak 10 to 2000 Hz non operating 15 AirCard Data Card User Guide Regulatorv and safetv information Notice Because of the nature of wireless communications transmission and reception of data can never be guaranteed Data mav be delaved corrupted that is have errors or be totallv lost Although significant delavs or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well constructed network the Sierra Wireless modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Sierra Wireless and its affiliates accept no responsibilitv for damages of anv kind resulting from delavs or errors in data transmitted or received using the Sierra Wireless modem or for failure of the Sierra Wireless modem to transmit or receive such data Safetv and hazards The modem MUST BE POWERED OFF in all areas that mav be susceptible to radio interference in particular e Prohibited areas Obey all signs and notices and follow all rules and regulations Power off the modem when instructed to do so or when you suspect that it m
20. ay cause inter ference or danger e In areas where blasting is in progress e Where explosive atmospheres may be present Areas with a potentially explosive atmosphere are not always clearly marked Such areas include gas stations fuel depots chemical transfer or storage facilities areas where blasting is in progress areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your cellular phone or vehicle engine e Near medical or life support equipment Medical equipment may be susceptible to any form of radio interference In such areas the modem can transmit signals that could interfere with this equipment e On board aircraft In addition to Federal Aviation Authority FAA requirements many airline reg ulations state that you must suspend wireless operations before boarding an aircraft The modem is capable of transmitting signals that could interfere with various onboard systems and controls Failure to observe this instruction may lead to suspension or denial of cellular telephone services to the offender legal action or both Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open The modem may be used normally at this time e While operating a vehicle 2131233 Note Regulatorv infor mation in this section applies to these models AirCard 503 AirCard 890 Rev5 Oct 10
21. ct to your service provider s network you need to have at least one profile set up on your AirCard USB Modem Depending on how your AirCard USB Modem is configured the profile may already be set up or you may need to create one Note If you have a pre paid wireless account you ll need to have credit in your account before you can connect Windows Once the software is successfully installed and the profile is set up the AirCard USB Modem is ready to use The first time vou insert the AirCard USB Modem in the computer it takes a few seconds for it to locate the network While the AirCard USB Modem is scanning for a network the Connect button is unavailable When you use the AirCard USB Modem with the same computer TRU Install verifies that the correct software is alreadv installed This process mav take a few seconds b Click Connect e If Watcher opens the Options window Profile You need to create a profile manually Refer to the pane the Profile name field is blank and Watcher online help for details your service provider is not included in the button drop down list Click Help gt Help topics or click the If you need to re install the software see page 9 2131232 Mac The first time vou run Watcher 1 When your computer detects the modem the message New network inter faces have been detected appears 2 Click the Network Preferences button 3 In the Network window click
22. data transmitted or received using the Sierra Wireless modem or for failure of the Sierra Wireless modem to transmit or receive such data Do not operate the Sierra Wireless modem in areas where blasting is in progress where explosive atmospheres mav be present near medical equipment near life support equipment or anv equipment that mav be susceptible to anv form of radio interference In such areas the Sierra Wireless modem MUST BE POWERED OFF The Sierra Wireless modem can transmit signals that could interfere with this equipment Do not operate the Sierra Wireless modem in anv aircraft whether the aircraft is on the ground or in flight In aircraft the Sierra Wireless modem MUST BE POWERED OFF When operating the Sierra Wireless modem can transmit signals that could interfere with various onboard svstems Note Some airlines mav permit the use of cellular phones while the aircraft is on the ground and the door is open Sierra Wireless modems mav be used at this time The driver or operator of anv vehicle should not operate the Sierra Wireless modem while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some states and provinces operating such communications devices while in control of a vehicle is an offence The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless SIERRA WIRELESS AND IT
23. en Finder 2 Under Devices click AirCard Watcher 3 Double click the installer package Rev 5 Oct 10 17 AirCard USB Modem User Guide Modem is not detected after AirCard Watcher installation completes You successfully complete the automatic installation process but Watcher does not detect the AirCard USB Modem 1 Click Start and then click Control Panel Double click TRU Install When you are prompted to switch to modem mode click OK Wait for Watcher to detect the AirCard USB Modem If the AirCard USB Modem still is not detected connect to the Internet using another method and go to www sierrawireless com support for assistance ap on The Windows Installer fails When you try to install or uninstall Watcher tne message Windows Installer is not accessible for example Error code 1601 appears To fix Error 1601 first see if another installation process is running 1 Press Ctrl Alt Del and select Task Manager 2 Go to the Processes tab 3 Check the running processes for any of these names setup exe isetup exe ikernel exe msiexec exe idriver exe IsUninst exe IsUninst exe Uninst exe If any of these processes are running on the system 1 Select each process 2 Click End Process 3 Try to run the Watcher installation again If the installation is not successful connect to the Internet using another method and check Sierra Wireless Knowledge Base articles at sierrawireless com
24. es and using Watcher refer to the online Help From the main Watcher window select Help gt Help Topics or click the button Windows or Help gt Sierra Wireless Watcher Help Mac Note Watcher is compatible with earlier Sierra Wireless modems Watcher enables you to e Initiate data connections e Determine signal strength roaming status GPRS EDGE UMTS or HSDPA HSUPA availability and other network connection parameters e Monitor the status of the AirCard USB Modem and GSM service e Send and receive SMS messages e Enable or disable SIM security that prevents others from using your SIM card if it is lost or stolen e Configure startup and exit actions for Watcher and the AirCard USB Modem e Create or modify a connection profile For more information about using Watcher view the Online Help that comes with Watcher You do not need to run Watcher when you use the AirCard USB Modem but Watcher does provide useful status information Launching Watcher Windows Unless this feature has been disabled Watcher launches automatically when you insert the AirCard USB Modem You can also launch Watcher by e Double clicking the desktop shortcut or e Selecting Start gt Programs gt Sierra Wireless gt AirCard Watcher Depending on how your profile is configured your browser VPN or other program may launch automatically anytime you launch Watcher 8 2131232 Rev 5 Oct 10 Launching Watcher Mac Watcher starts aut
25. follow all rules and regulations Power off the modem when instructed to do so or when you suspect that it may cause inter ference or danger e In areas where blasting is in progress e Where explosive atmospheres may be present Areas with a potentially explosive atmosphere are not always clearly marked Such areas include gas stations fuel depots chemical transfer or storage facilities areas where blasting is in progress areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your cellular phone or vehicle engine e Near medical or life support equipment Medical equipment may be susceptible to any form of radio interference In such areas the modem can transmit signals that could interfere with this equipment e On board aircraft In addition to Federal Aviation Authority FAA requirements many airline reg ulations state that you must suspend wireless operations before boarding an aircraft The modem is capable of transmitting signals that could interfere with various onboard systems and controls Failure to observe this instruction may lead to suspension or denial of cellular telephone services to the offender legal action or both Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open The modem may be used normally at this time e While operating a vehicle 21 AirCard USB Mode
26. he Internet send and receive email connect to a corporate network or virtual private network VPN or view streaming video without the need for a network cable The AirCard USB Modem connects to a Type A USB port on your computer If the AirCard USB Modem is TRU Install enabled all the required software is available on the modem When you set up your AirCard USB Modem the software is installed on your computer You do not need an installation CD Depending on your service provider your modem may include an installation CD The AirCard USB Modem has a built in antenna and may have a slot that accommodates a microSD external memory card Depending on your service provider a microSD card may be included in your package or you may need to purchase it separatelv Your account and coverage area You must have an account with a GSM service provider to use the AirCard USB Modem To use the AirCard USB Modem s 3G capability your account must be with a service provider that offers HSPA HSPA or UMTS service The AirCard USB Modem is backwards compatible with 2G service When you obtain your account you are given a Subscriber Identity Module SIM card containing account information You must insert the SIM card into the AirCard USB Modem before you use it Depending on your service provider the SIM card may already be inserted When establishing a connection your AirCard USB Modem uses the fastest available service Your abilit
27. hould not be used 2131232 Note Regulatorv infor mation in this section applies to these models Compass 888 Compass 889 USB 306 USB 307 USB 309 AirCard 310U AirCard 312U 7 Rev 5 Oct 10 These devices complv with Part 15 of the FCC Rules Operation is subject to the condition that these devices do not cause harmtul interference Where appropriate the use of the equipment is subject to the following condi tions Warning EMI United States FCC Information This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmtul interference in an appropriate installation This equipment generates uses and can radiate radio frequencv energv and if not installed and used in accordance with the instructions may cause harmful inter ference to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced
28. kHz to 300 GHz e International Commission on Non lonising Radiation Protection ICNIRP 1998 Guidelines for limiting exposure to time varving electric magnetic and electromagnetic fields up to 300 GHz Caution The Sierra Wireless USB modem must be 1 cm or more from users during operation to satisfy FCC IC RF exposure requirements The Sierra Wireless USB modem has been tested for compliance with FCC IC RF exposure limits in the notebook computer s configurations with horizontal and vertical USB slots and can be used in notebook computers with substantially similar physical dimensions construction and electrical and RF characteristics This USB modem must not be used with any other antenna or transmitter that has not been approved to operate in conjunction with this modem Note This USB modem must not be used in any unapproved configurations For details contact Sierra Wireless Note The Sierra Wireless USB modem is approved for normal size notebook computers only typically with 12 inches or larger display screens For notebook computers with a display screen smaller than 12 inches or if the orientation of the USB slot does not allow for at least 1 cm between the modem and the user or bystanders use the provided extension cable and clip to ensure a safe distance between the modem antenna and users or bystanders To meet FCC requirements use only the supplied USB extension cable and laptop clip other cables and laptop clips s
29. ls Click Help gt Help topics or click the button If you need to re install the software see page 9 Mac The first time you run Watcher 1 When your computer detects the modem the message New network inter faces have been detected appears 2 Click the Network Preferences button 3 In the Network window click Apply Your modem connects to the network a If there is no profile defined a message opens asking if you want to create a new profile b Click Create a new profile 2131233 c Inthe Profiles window click to create a profile To end a high speed connection click Disconnect Removing the SIM card To remove the SIM card vou need a pen 1 If necessary remove the AirCard Data Card from the PC Card adapter 2 Place the AirCard Data Card on a smooth hard surface 3 Gently insert the pen into the end of the eject slot farthest from the SIM slot Slide the pen towards the SIM slot as shown in the illustration The SIM card pops out of its slot A Gentiv pull the SIM card from the slot until it slides free Care and maintenance As with anv electronic device the AirCard Data Card must be handled with care to ensure reliable operation Follow these guidelines when vou use and store vour AirCard Data Card e Donotapplv adhesive labels to the SIM card This may cause it to jam inside the slot or prevent it from being inserted properly e When not installed in your computer store
30. m User Guide Note Regulatorv infor mation in this section applies to these models Compass 888 USB 306 USB 308 22 The driver or operator of anv vehicle should not use a wireless data device while in control of a vehicle Doing so detracts from the driver or operator s abilitv to control and operate the vehicle In some countries using such com munications devices while in control of a vehicle is an offence Regulatorv information for North America CAUTION Unauthorized modifications or changes not expressiy approved by Sierra Wireless Inc could void compliance with regulatorv rules and therebv your authority to use this equipment The design of the Sierra Wireless modems complies with U S Federal Communi cations Commission FCC and Industry Canada IC guidelines respecting safety levels of radio frequency RF exposure for portable devices which in turn are consistent with the following safety standards previously set by Canadian U S and international standards bodies e ANSI IEEE C95 1 2005 IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields 3 kHz to 300 GHz e National Council on Radiation Protection and Measurements NCRP Report 86 1986 Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields e Health Canada Safety Code 6 1999 Limits of Human Exposure to Radio frequency Electromagnetic Fields in the Frequency Range from 3
31. n vour AirCard Data Card Depending on how vour AirCard Data Card is configured the profile mav alreadv be set up or vou may need to create one Note If you have a pre paid wireless account you ll need to have credit in your account before you can connect Windows Once the software is successfully installed and the profile is set up the AirCard Data Card is ready to use The first time you insert the AirCard Data Card in the computer it takes a few seconds for it to locate the network While the AirCard Data Card is scanning for a network the Connect button is unavailable When you use the AirCard Data Card with the same computer TRU Install verifies that the correct software is already installed This process may take a few seconds Scenario Watcher automatically detects or creates a default profile Watcher prompts you to create a data profile Required action Click Connect 1 Click Yes then e If Watcher opens the Options window Profile pane and pre selects an appropriate profile normally the name of your service provider from the drop down list a Click OK to accept that profile or choose another from the drop down list b Click Connect e If Watcher opens the Options window Profile pane the Profile name field is blank and your service provider is not included in the drop down list You need to create a profile manually Refer to the Watcher online help for detai
32. nother method and check Sierra Wireless Knowledge Base articles at sierrawireless com Rev5 Oct 10 13 AirCard Data Card User Guide Technical specifications Radio frequencv and electrical specifications The radio frequency bands that your AirCard Data Card supports will vary depending on your region and your model Transmit GSM 1900 PCS 1850 1910 MHz GSM 1800 DCS 1710 1785 MHz EGSM 900 880 915 MHz GSM 850 824 849 MHz WCDMA 2100 Band 1 1920 1980 MHz WCDMA 1900 Band 2 1850 1910 MHz WCDMA 850 Band 5 824 849 MHz WCDMA 800 Band 6 830 840 MHz WCDMA 900 Band 8 880 915 MHz Receive GSM 1900 PCS 1930 1990 MHz GSM 1800 DCS 1805 1880 MHz EGSM 900 925 960 MHz GSM 850 869 894 MHz WCDMA 2100 Band 1 2110 2170 MHz WCDMA 1900 Band 2 1930 1990 MHz WCDMA 850 Band 5 869 894 MHz WCDMA 800 Band 6 875 885 MHz WCDMA 900 Band 8 925 960 MHz Frequency band support WCDMA 800 Band 6 WCDMA 900 Band 8 WCDMA 1900 Band 2 WCDMA 2100 Band 1 Technology Bands Location 2G 850 MHz cellular band North America 900 MHz EGSM band Europe 1800 MHz DCS band Europe and Asia 1900 MHz PCS band North America 3G WCDMA 850 Band 5 North America Australia and New Zealand Japan Europe Asia and Australia North America Europe Asia and Australia 2131233 Rev 5 Oct 10 Environment
33. o attach the lanvard to the cap A 16 2131232 Care and maintenance As with anv electronic device the AirCard USB Modem must be handled with care to ensure reliable operation Follow these guidelines when vou use and store vour AirCard USB Modem e Do not apply adhesive labels to the SIM card This may cause it to jam inside the slot or prevent it from being inserted properly e When not installed in your computer store the AirCard USB Modem and SIM card in a safe place e The modem should fit easily into your computers USB port Forcing the AirCard USB Modem into the port may damage the connector pins e Protect the AirCard USB Modem from liquids dust and excessive heat See the Environmental specifications for maximum tolerances Troubleshooting This section describes possible problems and solutions for Windows users If you have a problem that is not described in this section visit the Sierra Wireless support page at www sierrawireless com support Software installation does not start automatically Windows If Watcher installation does not start after you insert the AirCard USB Modem 1 Double click My Computer Windows XP or Computer Windows Vista Windows 7 on vour desktop Click the TRU Install drive Under the TRU Install drive open the Win folder and double click Setup exe Follow the on screen prompts to install the software Mac OS X If you do not see the AirCard Watcher window 1 Op
34. omatically at login To disable this feature go to Watcher gt Preferences You can also start Watcher by navigating to the Applications 2 Sierra Wireless folder and double clicking AirCard Watcher Tips To keep the Watcher icon in the dock 1 Launch Watcher 2 Click and hold the Watcher icon in the dock 3 From the pop up menu select Keep in Dock Reinstalling the software Windows If you need to reinstall or repair the Watcher software 1 Go to Start gt Control Panel 2 Add or Remove Programs 2 Uninstall Watcher 3 Insertthe modem into vour computer 4 Follow the on screen instructions Or in Watcher 1 Select Tools gt Software Installation Mode 2 Follow the on screen instructions Note Do not remove the AirCard USB Modem until the software installation process is complete Mac To uninstall Watcher 1 Select AirCard Watcher gt Uninstall AirCard Watcher 2 Follow the on screen instructions AirCard USB Modem User Guide Scenario Required action Watcher automatically detects or creates a Click Connect default profile Watcher prompts you to create a data profile 1 Click Yes then e f Watcher opens the Options window Profile a Click OK to accept that profile or choose pane and pre selects an appropriate profile another from the drop down list normally the name of your service provider from the drop down list Connecting to the network To use your account and conne
35. pability your account must be with a service provider that offers HSDPA HSUPA or UMTS service The AirCard Data Card is backwards compatible with 2G service AirCard Data Card User Guide Note The fee for service is usually higher when you are roaming connected to a network other than the one belonging to your service provider When you obtain your account you are given a Subscriber Identity Module SIM card containing account information You must insert the SIM card into the AirCard Data Card before you use it Depending on your service provider the SIM card may already be inserted When establishing a connection your AirCard Data Card uses the fastest available service Your ability to obtain service depends on these factors Network coverage You must be within the network coverage area Service provider If you are within the coverage area of a network that is not operated by your own service provider you can obtain service only if there is a roaming agreement between your service provider and the network operator Account provisions Your account may restrict your usage to certain networks or limit the amount of time you can use the network Frequency band You cannot connect to networks operating in bands not supported by your AirCard Data Card regardless of roaming agreements or account provisions Most service providers have coverage maps on their web sites 2131233 LED Power State
36. r by e Douwble clicking the desktop shortcut or e Selecting Start 2 Programs gt Sierra Wireless gt AirCard Watcher Depending on how vour profile is configured vour browser VPN or other program mav launch automaticallv anvtime vou launch Watcher Launching Watcher Mac Watcher starts automaticallv at login To disable this feature go to AirCard Watcher gt Preferences You can also start Watcher by navigating to the Applications gt Sierra Wireless folder and double clicking AirCard Watcher Tip To keep the AirCard Watcher icon in the dock 1 Launch AirCard Watcher 2 Click and hold the AirCard Watcher icon in the dock 3 From the pop up menu select Keep in Dock Reinstalling the software Windows If you need to reinstall or repair the Watcher software 1 Go to Start gt Control Panel gt Add or Remove Programs 2 Uninstall Watcher 3 Insert the modem into your computer 4 Follow the on screen instructions Or in Watcher 1 Select Tools gt Software Installation Mode 2 Follow the on screen instructions Note Do not remove the AirCard Data Card until the software installation process is complete Mac To uninstall Watcher 1 Select AirCard Watcher 2 Uninstall AirCard Watcher 2 Follow the on screen instructions AirCard Data Card User Guide Connecting to the network To use vour account and connect to vour service provider s network vou need to have at least one profile set up o
37. r installed To remove the microSD card 1 Remove the cap or If the microSD card slot is on the side of the AirCard USB Modem open the flap Push the microSD card in and then release it 12 2131232 Rev 5 Oct 10 Back loading models To insert and use a microSD card 1 Remove the back cover from the modem 2 3 Replace the back cover and insert the AirCard USB Modem into the computer If the computer does not have Watcher installed you may be given the option to install it If you do not want to install Watcher cancel the installation You can use the microSD card without having Watcher installed 13 AirCard USB Modem User Guide 14 Removing the SIM card For instructions on inserting the SIM card see the printed guide that came with your product Some AirCard USB Modems have a SIM card slot with a push to insert push to release design To remove the SIM card from the modem 1 Push the SIM card in to release it 2 Pullthe SIM card out of the slot as shown in the illustration gt Some AirCard USB Modems have an internal tray for inserting and removing the SIM card To remove the SIM card from the AirCard USB Modem slide out the SIM card tray and lift out the SIM card as shown in the illustration If you slide the tray completely out of the AirCard USB Modem carefully reinsert it Do not dispose of the tray gt To remove the SIM card on AirCard USB Modems that
38. radio TV technician for help If you have purchased this product under a United States Government contract it shall be subject to restrictions as set forth in subparagraph c 1 ii of Defense Federal Acquisitions Regulations DFARs Section 252 227 7013 for Department of Defense contracts and as set forth in Federal Acquisitions Regulations FARs Section 52 227 19 for civilian agency contracts or any successor regulations If further government regulations apply it is your responsibility to ensure compliance with such regulations Regulatory information for EU countries Sierra Wireless hereby declares that the Sierra Wireless USB wireless modem conforms to all the essential requirements of Directive 1999 5 EC C 0682 CE The Declaration of Conformity made under Directive 1999 5 EC is available for viewing at the following location in the EU community Sierra Wireless UK Suite 6 The Hub Fowler Avenue Farnborough Business Park Farnborough GU14 7JP United Kingdom 23 AirCard USB Modem User Guide 24 2131232 Index A account 5 C clip 15 connect to the network 10 coverage area 5 E electrical specifications 19 environmental specifications 20 extension cable 15 external memory storage 5 11 external SD 11 external storage card 11 F flash drive 11 frequencies receive 19 transmit 19 H humidity 20 L lanyard 16 launching Watcher 8 LEDs 7 memorv card 5 microSD 5
39. the AirCard Data Card and SIM card in a safe place e Protect the AirCard Data Card from liquids dust and excessive heat See the Environmental specifications on page 15 for maximum tolerances Rev 5 Oct 10 11 AirCard Data Card User Guide Troubleshooting This section describes possible problems and solutions for Windows users If vou have a problem that is not described in this section visit the Sierra Wireless support page at www sierrawireless com support Software installation does not start automaticallv Windows If Watcher installation does not start after vou insert the AirCard Data Card 1 Double click Mv Computer Windows XP or Computer Windows Vista Windows 7 on vour desktop Click the TRU Install drive Under the TRU Install drive open the Win folder and double click Setup exe Follow the on screen prompts to install the software Mac OS X If vou do not see the AirCard Watcher window 1 Open Finder 2 Under Devices click AirCard Watcher 3 Double click the installer package PC Card slot no longer works after you remove the AirCard Data Card with PC Card adapter from the laptop If your laptop does not recognize that you have removed the AirCard Data Card with PC Card adapter you may have to restart your laptop to restore PC Card slot operation In the future before you remove the AirCard Data Card with PC Card adapter click the Safely Remove Hardware icon in the Windows system tray
40. then select the AirCard Data Card Note The PC Card is controlled by the BIOS of the laptop If problems with the PC Card slot persist consult your computer manufacturer A BIOS update may be available 12 2131233 AirCard Data Card is not detected after AirCard Watcher installation completes You successfully complete the automatic installation process but Watcher does not detect the AirCard Data Card 1 Click Start and then click Control Panel Double click TRU Install When you are prompted to switch to modem mode click OK Wait for Watcher to detect the AirCard Data Card If the AirCard Data Card still is not detected connect to the Internet using another method and go to www sierrawireless com support for assistance a Bon The Windows Installer fails When you try to install or uninstall Watcher the message Windows Installer is not accessible for example Error code 1601 appears To fix Error 1601 first see if another installation process is running 1 Press Ctrl Alt Del and select Task Manager 2 Goto the Processes tab 3 Check the running processes for any of these names setup exe isetup exe ikernel exe msiexec exe idriver exe IsUninst exe IsUninst exe Uninst exe If any of these processes are running on the system 1 Select each process 2 Click End Process 3 Try to run the Watcher installation again If the installation is not successful connect to the Internet using a
41. tric magnetic and electromagnetic fields up to 300 GHz Caution The modem must be 1 0 cm or more from users during operation to satisfy FCC IC RF exposure requirements This modem must not be used with any other antenna or transmitter that has not been approved to operate in conjunction with this modem Note This modem must not be used in any unapproved configurations For details contact Sierra Wireless Note The modem is approved for normal size notebook computers only typically with 12 inches or larger display screens For notebook computers with a display screen smaller than 12 inches ensure a safe distance between the modem antenna and users or bystanders These devices comply with Part 15 of the FCC Rules Operation is subject to the condition that these devices do not cause harmful interference Where appropriate the use of the equipment is subject to the following conditions 17 AirCard Data Card User Guide Note Regulatorv infor mation in this section applies to AirCard 503 Warning EMI United States FCC Information This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmtul interference in an appropriate installation This equipment generates uses and can radiate radio frequencv energv and if not installed and used in accordance with the instructions may cause harmful inter
42. ur web site for up to date product descriptions documentation application notes firmware upgrades troubleshooting tips and press releases www sierrawireless com Revision Historv Revision number Release date Changes 1 0 November 2009 New document 2 0 April 2010 Applied new template 3 July 2010 Updated Mac OS X information 4 September 2010 Updated Patents section added AirCard 312U 5 October 2010 Added AirCard 312U to Regulatorv information for EU countries 2131232 Contents Sierra Wireless AirCard USB Modem User Guide 5 About the AirCard USB modem u eda 4 040024 12 4 sa aaa Her 5 Your account and coverage area 5 AirCard USB Modem features 2 eee 6 LED Operati cesar a ee eee EEE EI Eee 7 Connection management software 2 2222 n nennen nenn 8 Launching Watcher Windows x iskrsdsnsesiszjoztbiusjbbkbsmiojwa 8 Launching Watcher Mac L eee 9 Reinstalling the software uununs 00 sabe nn av eawaceeee seus 9 Connecting to the network 6c ese ees 20004 een a ah ne 10 ANIDJOWE aa aa os ae ee ala ia A GA REGEN 10 MGIEBA eas 11 Using the microSD card 11 End and side loading models oooooocccooncoonnmm 11 Back loading models eee been b B dal air 13 Removing the SIM card L oss eu a bala dil et eta make bla an 14 Using AirCard USB Modem Accessories 15 Using the extension cable and clip L 15 Attaching the lanyard u u 2 is a RN eee ee Se ene
43. ws 16 Care and Malnlenante 2 2 0 a A 17 Troubieskoolitai sssssost s i ibtbzaszjjnsenti et 17 Software installation does not start automatically 12 Modem is not detected after AirCard Watcher installation completes 18 The Windows Installer fails 24 5 suna a mamma rr 18 Technical specifications sic26 ceases ees ewe ee eee eee vows 19 Radio frequency and electrical specifications 19 Frequency band support sis rsssasitezzjntigbentbonentibia b ie 19 Environmental specifications 2 0 20 Rev5 Oct 10 3 AirCard USB Modem User Guide Regulatory and safety information a re ee a ata ee a 21 Notice Sach en nn ne o l rer Rees 21 Safety and hazards 000 21 Regulatory information for North America o ooooooooo 22 Regulatory information for EU countries o ooooooooo o 23 ee ee Te eee ee ee Ce a eee er eee ee a 25 2131232 Sierra Wireless AirCard USB Modem User Guide Note If you purchased the modem from a GSM service provider Vou mav alreadv have an account and a SIM card Otherwise vour retailer should be able to give vou the names of companies that provide these items Note The fee for service is usually higher when you are roaming connected to a network other than the one belonging to your service provider Rev5 Oct 10 About the AirCard USB modem The Sierra Wireless AirCard USB Modem enables you to connect to t
44. y to obtain service depends on these factors e Network coverage You must be within the network coverage area e Service provider If you are within the coverage area of a network that is not operated by your own service provider you can obtain service only if there is a roaming agreement between your service provider and the network operator AirCard USB Modem User Guide e Account provisions Your account may restrict your usage to certain networks or limit the amount of time you can use the network e Frequency band You cannot connect to networks operating in bands not supported by your modem regardless of roaming agreements or account provisions Most service providers have coverage maps on their web sites AirCard USB Modem features The AirCard USB Modem has a USB connector and slots for a SIM card and on some models a microSD external storage card LEDs on the front of the AirCard USB Modem provide status information The placement of card slots connectors and LEDs varies depending on your modem model Data LED Power LED SIM card slot Data LED Power LED microSD card and SIM card slots are located under the back cover See page 13 and page 14 for details 6 2131232 LED operation The AirCard USB Modem has two LEDs that show the current status of the modem State Indicates Off Indicates one of the following states e The AirCard USB Modem is not inserted in the computer e
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