NetComm V90 User's Manual
Contents
1. V90 VoIP Phone User Guide YML871Rev1 20 www netcomm com au NeIbomm Adjusting the LCD Contrast 1 While the phone is idle press Right or Left button to increase or decrease the LCD Contrast level as shown on the LCD Resetting Phone Configuration To reset the V90 VoIP Phone to factory configuration Press Menu Select SYSTEM TOOLS Select RESET CONFIG Press Enter 5 Enter the Username default is admin and Password default is admin This will reset the entire phone configuration back to factory settings Please note that all settings in PHONE BOOK will be erased as well a ae ea YML871 Rev V90 VoIP Phone User Guide www netcomm com au 21 NEICOMM LCD Indicators Date and Time The V90 VoIP Phone displays the date and time at the top of the LCD screen Ensure that the time zone configuration GMT is set to reflect the GMT time offset Unanswered Calls When there are unanswered calls the LCD screen will display the following message X CALLS MISSED You can use the CALL HISTORY to look up the numbers of calling parties Menu Display When in Menu mode use the scroll arrow button to highlight an item Press Enter to select the item Press the digit key corresponds to the item desired to select the item immediately Call Display During a call the LCD screen displays the caller s name number and the duration of the call If the caller number matches an entry in the phone book the name in the phone book will be disp2. automatic negotiation of codec selection In band and Out band DTMF transport G 168 Echo Cancellation Two Ethernet ports supporting router and bridge mode Call Redial Flash Mute Caller ID Caller ID Call Waiting Visual Message Waiting Indicator MWI Call hold Forward Transfer attended unattended call transfer Phone Book Memory Dialing Speed Memory Dialing Hands Free Dialing Hotline Dialing Call history for incoming outgoing and missed calls Programmable Generic Function Key Definitions automatic adding prefixes customized LCD menu Dialing Plan Digit Map Soft Login Logout key for SIP registration 128x64 dot matrix LCD with without back light Full Duplex Speakerphone Programmable Phone Commands via dialing keypad for additional functions Optional Auto Provisioning Support Firmware upgrading loading configuration phone status reports and etc via Centralized Management tool Optional Local Music on Hold YML871 Rev V90 VoIP Phone User Guide www netcomm com au 7 NEICOMM Standards Supported SIP V2 0 Standard RFC 3261 SDP RFC 2327 Digest authentication and MD5 encryption SIP ITU T G 711 Alaw Ulaw G 729A G 729AB G 723 1 and GSM Voice Codec RTP Real Time Data Transmission RFC1889 RTCP Real Time Transport Control Protocol RFC 3550 Proprietary Firewall Passthrough Technology Simple Traversal of UDP over NAT STUN Web based Management PPP over Ethernet PPPoE PPP Authentication
3. F2 Key Redefined Function Mode Function F3 Key Redefined Function Mode Function F4 Key Redefined F5 Key Redefined Function Mode Function Note the above image shows the default configuration of the function keys To redefine the function key you need to tick Enable for the corresponding key and select or enter the new variable for it Enable Disable Function Key Redefine lt Enable Disable fea Si Prone eo gt Enable Disable CalForward 2 Enable Disable Dono TE Enable Disable Enable Disable Fixed Show Pending Call L YML871 Revi www netcomm com au V90 VoIP Phone User un NELCOMM Function that can be used for the function keys 1 2 3 Phone Book This will open up the Phone Book on the LCD screen This function can be configured by changing the Function Mode to Fixed and change the Function to Phone Book Do Not Disturb This will disable all incoming calls on all profile contact This function can be configured by changing the Function Mode to Fixed and change the Function to Do Not Disturb Show Pending Call List This will open up all current pending call on all profile contact on the LCD screen Use the Up and Down button to activate the call This function can be configured by changing the Function Mode to Fixed and change the Function to Show Pending Call List F1 Key Redefined Enable Disable Function Mode Fix Function Call Fo
4. Protocol PAP Internet Control Message Protocol ICMP TFTP Client Hyper Text Transfer Protocol HTTP Dynamic Host Configuration Protocol DHCP Domain Name System DNS Out band DTMF Relay RFC 2833 and SIP Info SIP proxy address in DHCP RFC 3361 RFC 3265 and RFC 3842 for Message Waiting Indication Hardware Interface Ethernet PC amp LAN Port 2 x RJ 45 10 1 00BaseT Headset Jack DC Jack Note If your network is not PoE Power over Ethernet enabled then you will require an external power adapter before you can use the VoIP Phone Please contact NetComm to purchase the correct power adapter for this product Shipping Contents Item The NetComm V90 VoIP Phone Description Warranty Registration Phone warranty card Quick Start Guide Quick Start Guide Ethernet Cable Straight through cable V90 VoIP Phone User Guide YML871Rev1 8 www netcomm com au NEICOMM CHAPTER 2 INSTALLATION AND BASIC CONFIGURATION Hardware Installation 1 Connect the handset to the base of the V90 VoIP Phone using the supplied cable 2 Use the enclosed Ethernet cable to connect the LAN port EJ to a hub switch or DSL Router Cable Modem Note If your network is not PoE Power over Ethernet enabled then you will require an external power adapter before you can use the VoIP Phone Please contact NetComm to purchase the correct power adapter for this product 3 For first time installation the phone will scan the network f
5. screen under Configurations enter the IP address or the domain name FQDN of a valid Time Server in the Time Server field e g timekeeper isi edu The default value is pool ntp org Auto Provision and Central Management To disable the auto provisioning click Disable on the Auto Provision menu To enable it click Enable and type in the server address in the Provision Server field Default is enabled To enable Central management click Enable on the Central Management menu and type in the password in the Password field Default is disabled Disable as Delimiter key By default the key will act as a delimiter key To disable key as the delimiter key change the Key menu to as Dial Digits Phone Book Mode The V90 phone supports two types of Phone Book system 1 Global All profile contact use the one phone book 2 By Line Each profile or contact has separate phone book entries And all entries in each phone book can only be used by the corresponding profile contact On the Preference screen under Configurations menu select the phone book system you want to use from the Phone Book Mode drop down menu Selecting Network Tones To set the Network Tone On the Preference screen under Configurations menu select a country on the list beside the label Network Tones YML871 Rev V90 VoIP Phone User Guide www netcomm com au 11 NEICOMM Network Configuration The Network Configurations screen allows you to set up the IP add
6. select an entry Select DIAL to dial out the entry selected g from the Speed Dial Pick up handset Press SPEED DIAL Press the Up or Down key to select Press Enter to dial out the entry Note Contacts need to be added into Speed Dial list first before using speed dial Note The Speed Dial key needs to be assign to a one of the Function key before you can use it Please refer to Appendix A Function Keys for detail on how to assign Speed Dial key to the Function key Redialing the last number dialed Pick up handset Press L1 L2 L3 or L4 to select a profile contact Press REDIAL to dial out the last number dialed immediately Press REDIAL Press UP or Down to select high light the last number dialed from L1 to L4 Press OK to dial the number selected The phone goes into Speakerphone mode automatically and there is no need to select the line Pick up the handset to talk using the handset Speakerphone mode turns off automatically V90 VoIP Phone User Guide YML871Rev1 18 www netcomm com au NEICOMM Using other Call Features Putting a Call on Hold To put a call on hold 1 Press Hold button To release a call on hold 1 Press Hold button again Transferring a Call To transfer a call to another extension 1 Press Transfer button 2 Dial phone number 3 Press OK 4A Hang up for unattended transfer 4B Wait for the call to be answered and then hang up for attended transfer Using Voicemail To listen t
7. want in the entries listed You can either dial this number or add the number to your phonebook Accessing Phonebook The V90 VoIP Phone has phonebook with a maximum storage capacity of 100 records To dial edit delete or add a number in the Phonebook Press Menu button Select PHONE BOOK Choose the correct profile or contact when Phone book is in By Line mode Press Up and Down arrows to view the phone book entries Press Enter to select an entry 6 Select an action displayed Adding contacts to Speed Dial memory Press Menu Select PHONE BOOK Select SPEED DIAL Select the location Select ADD NEW Now you can choose contacts in your PHONE BOOK and assign it to this speed dial entry Note The NetComm V90 VoIP Phone has a capacity of 10 Speed Dial records Adjusting the Ring Volume 1 Press Menu 2 Select SYSTEM TOOLS 3 Select RING VOLUME 4 Press Up or Down to adjust the ring volume Note Another way to adjust the ring volume is by pressing the Left Arrow or Right Arrow button while the phone is ringing Adjusting the Handset Receiver Volume 1 Pick up the handset when the unit is registered to a SIP server 2 Press Right or Left button to increase or decrease the handset receiver volume as shown on the LCD Adjusting the Speaker Volume 1 Press the Speaker button when the unit is registered to a SIP server 2 Press Right or Left button to increase or decrease the speaker volume as shown on the LCD OF ge N OnkwN
8. 34 will wait for two more digits before sending INVITE e Dialing 0 will send invite after 10 digits e The On the end will allow for any number not specified in the digit map to be dialed normally requiring the user to enter a delimiter or wait for a timeout If the full stop is not at the end of the Dial Plan the V90 will display INVALID NUMBER for anything dialed that is outside of the scope specified in the dial plan Note If the Character is not included eg 3xxxl as an option in the digimap then numbers that are not specified by the digimap will not be sent to the system when dialed ie the V90 will not output an INVITE packet and INVALID NUMBER will be displayed on the screen Multiple Server Mode has different Dial Plan for each profile and Single Server Mode only has one Dial Plan for all four contacts Selecting Ring Tones Distinctive ring is supported in both Single Server Mode and Multiple Server Mode Each Contact or Profile contains a Ring Type field which can be assigned to one of the four predefined ring tones To set the Ring Tone On the Preference screen under Call Settings menu select a ring tone type on the list beside the label Ring Type1 2 3 or 4 depending on the profile contact selected However it will be best to select the Ring Tone via the V90 Keypad Menu Press Menu 3 5 choose the profile contact and use the Up and Down keys to adjust since you can hear the Ring Tone selected whi
9. Call LED Indication menu Menu Configuration Password By default the phone prompts for a username and password to enter into the Device Config sub menu Press Menu Device Config To disable this feature tick Disable on the Menu Configuration Password option Tools Performing an Online Upgrade WARNING Performing an online upgrade is for experienced users or network administrators only To prepare the V90 VoIP Phone for online upgrade 1 Click Tools on the left menu and then Online Upgrade 2 Enter the IP address or domain name of the upgrade server and package name e g http 202 44 167 165 V90Upgrade V90S 3 08 9 pkg 3 Click Start 4 The message below appears when the firmware upgrade is completed Click OK to continue Ugrade successful Current version XXXXXXXXX WARNING Do not disconnect any cables or close the web browser until the Rebooting Please Wait message appears Notes The unit can also be upgraded via FTP or TFTP server Please follow the instructions above and use the respective address for the FTP or TFTP Server Changing password of the unit To change the unit password click on Tools and then Change Password Enter the new password and click on Change YML871 Rev V90 VoIP Phone User Guide www netcomm com au 15 NEICOMM Reset Configuration Settings If you would like to reset the V90 VoIP Phone to factory default settings click on Tools and then Reset Config button Press OK
10. Hot Line for each profile in Multiple Server Mode and only one Hot Line in Single Server Mode The corresponding profile will call the designated number when in off hook state Dial Plan Standard SIP terminals including the V90 usually use an en block method for sending digits to a SIP Server That is all digits required to complete the call must be dialled followed by a delimiter before the call will be initiated by the terminal In order to do this the V90 has three different methods that can be used separately in conjunction with each other to achieve the desired result Methods for configuring dial plan e Dialing plan in Terminal Dial Plan e Dialing Timeout Auto Dial Timeout default is 5 seconds e Delimiter Key OK and by default Symbols used for Dial Plan Digimap Function Any number 1 2 3 4 5 6 7 8 9 0 Terminate using delimiter or timeout A logical OR Used in conjunction with to for a divided range Used in conjunction with for a range Wait 4 seconds before terminating dialing tos Used when representing a range of numbers YML871 Rev V90 VoIP Phone User Guide www netcomm com au 13 NELCOMM Example 1 2 xxl34xxI3 1 3 5 9 XxxIOXXXXxXXXxxI Voice Mail Number HotLine umber id Dial Plan 1311 3 5 Io 100m Ring Type Type 2 x e Dialing 1 or 2 will send invite after 3 digits e Dialing 31 32 33 35 36 37 38 39 will send INVITE after 5 digits e Dialing
11. NGTONES enasraeere E E E A Setting Voicemail number neessesessneseneenenenennenenennenenennennnennenenennnenenenenenennnennenenennnennnnnenennnnnnenn Phone Setting Sanus Setting the LCD Default display AUTO Dale E S E S Performing an Online Upgrade Changing the username and password Of the unit uenesesesesesesnenenenenenennenennnnennnnnenennnenennnenenennennn Reset Configuration Settings System REDO csccsisscssseavcsascssecvsscsaecsesisnesisecsnecssesvsessaasgevedaedinacsaaccssutsestanstescunnetsacinectesavsestuedsnecs YML871 Rev V90 VoIP Phone User Guide www netcomm com au 3 NEICOMM NetComm V90 VoIP Phone Operation Making and Answering Calls Making a Basic Call ccccccsccssscscsescsssecsssecssssecssssecsseesssseecsseeecssseesessseseseesesereseseeeses Making a Hands Free Call nenne na EE EAT EEO E EA Answering an Incoming Call Dialing from the Phonebook Dialing from the Call History Redialing the last number Using other Call Features Putting a Call on Hold Transferring a Call Using Voicemail Gall WaltA siseciAiccssevnscusndvencentednitdannsiune nner n E EOE R E E ENDE E RRE a ENEE Using the Flash Button Other Phone Operations Checking Call History Accessing Phonebook Adjusting the Ring Volume Adjusting the Handset Receiver Volume Adjusting the Speaker Volume s s s Adjusting the LCD Contrast nen R
12. Neitomm A Jser Guide v90 VolP Desktop Phone Mettomr wu netcomim com dall Want to network your home quickly and easily without any hassles NetComm HomePlugs are the simplest method available to set up a home network without any of the hassle of laying meters of cable or drilling holes into walls Simply put a NetComm HomePlug turns the existing electrical wiring in your home into a network capable of transmitting data at up to 200Mbps Setting up a network couldn t be easier Simply plug a Homeplug into an available power socket near a computer attach it to the computer with a short ethernet cable Then plug in and connect a second homeplug with your second home computer and that s it you ve successfully networked two computers HomePlugs are extremly versatile and suit any number of tasks e Internet sharing and On line Gaming Connect your broadband modem to a HomePlug and then every other PC or ethernet capable gaming console on your HomePlug network can access your internet connection e Wireless Access Point With a Wireless HomePlug you can create a wireless access point anywhere you want e VolP Place a VoIP ATA anywhere in your home for big savings on your phone bill e Home Entertainment Stream high def movies audio or photos from a media server to set top boxes or HTPCs Another added bonus of a Homeplug network is that it moves with you If you re moving home or apatments or simply doing some
13. amp REGULATORY INFORMATION This manual is copyright Apart from any fair dealing for the purposes of private study research criticism or review as permitted under the Copyright Act no part may be reproduced stored in a retrieval system or transmitted in any form by any means be it electronic mechanical recording or otherwise without the prior written permission of NetComm Limited NetComm Limited accepts no liability or responsibility for consequences arising from the use of this product NetComm Limited reserves the right to change the specifications and operating details of this product without notice NetComm is a registered trademark of NetComm Limited All other trademarks are acknowledged the property of their respective owners Customer Information ACA Australian Communications Authority requires you to be aware of the following information and warnings 1 2 This unit shall be connected to the Telecommunication Network through a line cord which meets the requirements of the ACA TS008 Standard This equipment has been tested and found to comply with the Standards for C Tick and or A Tick as set by the ACA These standards are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio noise and if not installed and used in accordance with the instructions detailed within this manual may cause interference to radio comm
14. ct the profile contact to be used for the call An alternative way to make a call is to press a line button L1 L2 L3 or L4 to select the appropriate profile contact before dialing a phone number Answering an Incoming Call There are two ways to answer an incoming call 1 Pick up the handset to answer the call normally 2 Press the Speaker button to answer in speakerphone mode Note The phone will automatically answer call from all profile contact Dialing from the Phonebook 1 Pick up handset Press Menu key Choose PHONE BOOK Choose the correct profile or contact when Phone book is in By Line mode Choose VIEW Press Up or Down key to view the Phone Book Press Enter to select the highlighted entry Select DIAL to dial out the number COS Sd OY 1G pS YML871 Rev1 V90 VoIP Phone User Guide www netcomm com au 17 NEICOMM Dialing from the Call History 1 nee D De Diali a eat De Pick up handset Press Menu Select CALL HISTORY Choose the correct profile or contact Choose one category ANSWERED CALLS MISSED CALLS or DIALED CALLS Press UP to view the Missed Call List while on hook idle then choose the correct profile or contact B Press DOWN to view the Answered Call List while on hook idle then choose the correct profile or contact C Press OK to view the Dialed Call List while on hook idle then choose the correct profile or contact Press Up or Down to view the entries in the category Press Enter to
15. cters when typing Navigation key Up Phonebook Down Received Calls List Right Left LCD Contrast and Handset Speaker Level Menu Key Access menu Keypad Mute Turns off Microphone Speaker Enables speaker for hands free operation Redial Redial last number Function Keys Programmable function keys V90 VoIP Phone User Guide YML871Rev1 6 www netcomm com au NEICOMM NetComm V90 VoIP Phone Specification Advanced System Features Power over Ethernet 802 3af Support Setup Wizard for different types of network environment and IP phone accounts Auto Configuration Support via TFTP and HTTP Plug n Play operation requires no user setup when network access is available Smart Firmware Management Support via TFTP and HTTP No need for manual firmware upgrade Centralized management software for easy management for mass V90 deployment Optional Multiple SIP server and SIP account support max 4 Programmable QoS Marking both 802 1q VLAN and ToS DiffServ Compatibility in multi vendor open architecture VoIP networks Retrieving time via NTP Servers and SIP message NAT Firewall Traversal Support with Border Session Controller or Stun Server Key Features SIP 2 0 standardization deployed throughout Advanced audio processing jitter buffer with packet delay and packet loss concealment Voice packetization amp flexible voice compression Programmable voice packet payload size Dynamic amp
16. ent with NetComm and any other reasonable requirements of NetComm including producing such evidence of purchase as NetComm may require 4 The cost of transporting product to and from NetComm s nominated premises is your responsibility and 5 NetComm does not have any liability or responsibility under this warranty where any cost loss injury or damage of any kind whether direct indirect consequential incidental or otherwise arises out of events beyond NetComm s reasonable control This includes but is not limited to acts of God war riot embargoes acts of civil or military authorities fire floods electricity outages lightning power surges or shortages of materials or labour 6 The customer is responsible for the security of their computer and network at all times Security features may be disabled within the factory default settings NetComm recommends that you enable these features to enhance your security The warranty is automatically voided if 1 You or someone else use the product or attempts to use it other than as specified by NetComm 2 The fault or defect in your product is the result of a voltage surge subjected to the product either by the way of power supply or communication line whether caused by thunderstorm activity or any other cause s 3 The fault is the result of accidental damage or damage in transit including but not limited to liquid spillage 4 Your product has been used for any purposes othe
17. er connected to the PC port Note Static IP is not recommended for home user connection V90 VoIP Phone User Guide YML871Rev1 12 www netcomm com au NEICOMM Call Settings Setting the SIP Authentication ID and Password To set the SIP Authentication ID and Password On the Call Settings screen under Configurations screen enter the Authentication ID and Password in corresponding fields for each profile or contact Setting Call Forwarding To set the call forwarding feature on the V90 VoIP Phone On the Call Settings screen under Configuration screen change the Call Forward Type to Unconditional Forward or Busy Forward depending on your needs and type in the intended phone number in the Call Forward Number Notes In Multiple Server Mode each profile can be assigned with different Call Forwarding settings Setting Voicemail number On the Phone Settings screen under Configurations screen enter the voice mail number in the Voice Mail Number field Notes Please contact the VoIP service provider for the correct number Not all VoIP service providers support this feature There are different Voicemail numbers for each profile in Multiple Server Mode Setting Hot Line number Hot Line feature allows users to set a number that will be called by the phone automatically when in off hook state On the Phone Settings screen under Configurations screen enter the Hot Line number in the Hot Line Number field Notes There are individual
18. esetting Phone Configuration LC DINGICALORS ienaa inisa Date and Time Unanswered Calls Menu Display Call Display Keypad Encoding Scheme rreraren iinan An E AE EN nunmehr AEREAS Appendix A Function KO i2 ccs2cs ce5 cence cessecscceseaets cusses enaneeepet neces cnt nas anaes Eee rege Functions that can be used for the function keys c ccccscceeseessseecscsssetecsssetecsssesecsssetecssseesssseeesaseeseseseees 30 Product Warranty V90 VoIP Phone User Guide YML871Rev1 4 www netcomm com au NEICOMM CHAPTER 1 OVERVIEW NetComm V90 VoIP Phone is a fully fledged VoIP Phone which is fully compatible with the SIP standard It is designed mainly as a third party enterprise grade VoIP device which makes it easy to integrate into an existing SIP network The feature rich NetComm V90 VoIP Phone is designed to work seamlessly with most of the existing SIP VoIP systems currently available YML871 Rev V90 VoIP Phone User Guide www netcomm com au 5 NELCOMMM NetComm V90 Physical Layout See ee OO es ot eS 12 13 14 18 16 im LCD Display VM Key Call Voice Mail Hold Key Hold current call Conference Key Transfer Key Transfer current call L1 L4 line Keys Profile Contact selection key Handset Key To activate headset OK Key Menu navigation Sending Invite Message Esc Key Exiting Menus Del Key Removing chara
19. file Single Server Mode allows the phone to register up to 4 accounts with the same VoIP provider A backup server option is also available and will be used once the registration to the primary server fails In this configuration the L1 to L4 buttons are predefined for Contact 1 to Contact 4 and this allows user to choose which Contact account will be used for the call Contact 1 is always used as default contact when a call is made without specifying the designated Contact Note If a profile or contact is not configured the corresponding Line button is disabled The V90 will automatically try to register all accounts To change the mode select the mode from the SIP Work Mode drop down menu And then click on each Profile Contact to configure the respective profile contact V90 VoIP Phone User Guide YML871Rev1 10 www netcomm com au NeIbomm CHAPTER 3 MORE CONFIGURATIONS Preference Changing the Time Zone The SIP Phone uses Network Time Protocol NTP to retrieve date and time information from an NTP server The time is in GMT offset For example Australian Eastern Standard Time is GMT 10 To change the Time Zone On the Preferences screen under Configurations menu enter GMT x where x is the time difference between your time zone and GMT Identifying the Time Server The Time Server is the Network Time Protocol server where the V90 Phone retrieves date and time information To specify the Time Server On the Preference
20. in the dialog box to confirm the reset Please remember to use the default password to access the phone again Note This will reset the entire phone configuration back to factory settings Please note that all settings in Phone Book will be erased as well Note Another way to reset the unit is by pressing 09987654 on the phone keypad while the handset is in on hook state System Reboot If you would like to reboot the V90 VoIP phone click on Tools and then Reboot Press OK in the dialog box to confirm the reboot The phone will then reboot automatically V90 VoIP Phone User Guide YML871Rev1 16 www netcomm com au NEICOMM CHAPTER 4 NETCOMM V90 VOIP PHONE OPERATION Making and Answering Calls Making a Basic Call 1 Pick up the handset 2 Dial the phone number 3 Press OK or to dial out immediately key is configured as delimiter key by default Depending on the configuration mode Profile 1 or Contact 1 will be used by default Making a Hands Free Call 1 Press the Speaker button 2 Dial the phone number 3 Press OK or to dial out immediately key is configured as delimiter key by default Depending on the configuration mode Profile 1 or Contact 1 will be used by default Note If no digit is detected within Auto Dial timeout the NetComm V90 will dial out the digits that have been received so far The default Auto Dial timeout is 5 seconds Pressing one of the line buttons instead of the OK button will sele
21. ine via the NetComm web site at www netcomm com au V90 VoIP Phone User Guide YML871Rev1 26 www netcomm com au NEICOMMT ww netcomim com dll Did you Know your phones will disrupt your ADSL2 connection Even If You Have Older ADSL Filters Due to faster ADSL speeds an inline ADSL2 Microfilter stops your ADSL connection being disrupted by telephones connected to the same line Older filters cannot handle these speeds A high quality Microfilter from NetComm will ensure you have a stable broadband Internet connection with no reduction in the quality of your telephone service Having one easy to install Microfilter for every telephone type device including dial up modems and Foxtel is essential to reducing voice and data service problems and interruptions NetComm EM1550 ADSL2 Microfilters conform to relevant ACA requirements and Telstra specifications and will e Help you obtain faster technical support from your ISP e Minimise unexplained disruption of your ADSL connection e Work with all current ADSL connection speeds e Microfilters are also splitters which allow you to connect the line between phone and modem Grab your NetComm Microfilters today either Visit a retailer closest to you Order direct Harvey Norman Officeworks or Harris Technology Visit www netcomm com au ADSL EM1550 php Phone 02 9424 2055 Quote Ref No 1550 Product Warranty NetComm products have a standard 12 months warrant
22. layed instead of the Caller Name received Call Duration is displayed in a call When remote party hangs up the LCD screen displays CALL END All the calls details can be found in Details of each entry in CALL HISTORY Keypad Encoding Scheme When entering phone book entries you must use V90 keypad to key in alphanumeric characters and special characters V90 uses the key encoding system similar to the one found in mobile phones When entering alphanumeric characters and special characters you press a key multiple times to select the desired alphanumeric characters and special characters If the same key is not pressed after 1 5 seconds the displayed alphanumeric character or special character will be selected as your input The following table shows the encoding scheme for the available alphabets numbers and symbols Key Description a oo EHE fo EHE ET TEE o fon 6 fon ff jew EHE ETC TV lo C C V90 VoIP Phone User Guide YML871Rev1 22 www netcomm com au APPENDIX A FUNCTION KEY The NetComm V90 VoIP Phone has five programmable function keys These function keys can be defined using the Web Configuration page under Configuration gt Phone Settings NEICOMM Phone Settings Title Sub Title Auto Dial Auto dial Timeout Missed Call LED Indication NetComm V90 Enable Disable Enable Disable Menu Configuration Password F1 Key Redefined Function Mode Function
23. le the selection is made Audio Codec Preference This menu will allow the user to enable disable individual codec and change their priority using the UP and DOWN button Audio Codec Preference lt lt gsm q729a g729ab ulaw alaw 97231 9729 SS Note In Multiple Server Mode user can set different Audio Codec Preference for different profiles Notes Please consult your VoIP Service Provider for more information regarding the settings in Advanced Settings and Media Settings under Call Settings page V90 VoIP Phone User Guide YML871Rev1 14 www netcomm com au NEICOMM Phone Settings Setting the LCD Default display You can set up the phone LCD to display two lines of customize text during idle condition To set the Vendor Name title and Title on LCD subtitle On the Phone Settings screen under Configurations menu enter the text for these two fields as desired If the title field is not filled the phone will display the phone number assigned by default Auto Dial When enabled the V90 will automatically dial the numbers that it has received so far after the auto dial period has elapsed To disabled this feature click on Disable on the Auto Dial Menu The default Auto dial is enabled with the Auto Dial Timeout of 5 seconds Missed Call LED Indication By default the phone LED will flash to indicate that there is a missed call To disable this feature tick Disable on Missed
24. o your voicemail messages voicemail parameter must be set in the web configuration page 1 Press VM Voice Mail button 2 Listen to the voice prompts and enter your access code 3 Listen to your messages Three Way Conferencing To initiate a three way conference call 1 Dial the first party and wait for the call to be answered 2 Press L1 L2 L3 or L4 to select a profile contact for the third party 3 Dial the third party 4 Press the CONF Conferencing button Call Waiting When you are talking on the phone and another call comes in on your phone extension a short tone sounds in your handset and the LCD displays an incoming call message To temporarily put a caller on hold and talk on another incoming call press the corresponding L button for the incoming call To return to the previous call press the L button for the original call You can switch back and forth between the calls repeatedly by pressing correct L button Note Call features in this section may require corresponding supports from your VolP Service Provider Please check with your VoIP service provider regarding these features YML871 Rev V90 VoIP Phone User Guide www netcomm com au 19 NEICOMM Other Phone Operations Checking Call History 1 Press Menu 2 Select CALL HISTORY 3 Choose the correct profile or contact 4 Select one category ANSWERED CALLS MISSED CALLS or DIALED CALLS 5 Press Enter 6 Use the Up or Down key to find the number you
25. of 192 168 1 2 which might be different then your V90 IP address The example shown use Internet Explorer 7 Your web browser might look slightly different The default User Name is admin and the default Password is admin Enter the User Name and Password into the Log In screen and then click OK to log in to the V90 Web Configuration If the User name and Password are correct the Status Screen will appear This screen provides you information regarding the phone and network settings YML871 Revi V90 VoIP Phone User Guide www netcomm com au 9 NEICOMM Configuring the NetComm V90 VoIP Phone e Click on Configurations links on the left The configuration page will appear eats Language Engkan Tz Central ttanagemest Grable Disable Configurations Time Zone kurs Karim as Ostimter Display SIP Server FEO Te Phone Book Mode Global E Preference Time f Network Tomas Australia i fh Zahi e Network Time Format our Auto provision Enatie Disan Call Settings Senn dt Provision Soror Phone Settings Provisson interval Save Changes Discard Changes LAN Port HOP PC Port Erage mose 5 Phone Book 902 14 VLAN Unable C sable Agewnceds gt ANEI Tools Logout SIP Work Mose Munpte Server Mose Advanced Settinga gt Profile t Protte 2 Profile Profile Madis Setings gt gt Phone tumbar EEE Display Name oz82083390 SIP Proxy Breenpncomas SP Hegistrar froengncomas Rog
26. or available services which are DHCP PPPoE and Fixed IP Select the preferred service and enter the required information if needed No user input is required for DHCP service User ID and Password are required for PPPoE IP address Netmask and Gateway IP Address are required for Fixed IP mode Notes If you connect the unit to an existing router please use DHCP mode Configuring the NetComm V90 To configure the V90 VoIP Phone you need to access the unit Web Configuration Please follow the step below to access the Web Configuration e Obtain the V90 VoIP Phone IP address e Enter the IP address into a web browser e Log in to the V90 VoIP Phone web configuration page Obtaining the NetComm V90 VoIP Phone IP Address To retrieve the IP address from the VolP Phone e When the phone is in the on hook state press Menu e Press 3 System Tools e Press 1 Phone Status e Press 1 LAN Port The LCD screen will display IP XXX XXX XXX XXX where xxx is any valid IP address between 0 and 255 Accessing the NetComm V90 VoIP Phone Web Configuration When trying to access the V90 Web Configuration please configure the laptop or desktop computer to the same subnet as the V90 The V90 Web Configuration Menu can be accessed from any web browser using the following URL http lt phone IP address gt where lt phone IP address gt is the IP address of the phone aa GEJT le http 192 168 1 2 Notes This example use an IP address
27. r than that for which it is sold or in any way other than in strict accordance with the user manual supplied 5 Your product has been repaired or modified or attempted to be repaired or modified other than by a qualified person at a service centre authorised by NetComm and 6 The serial number has been defaced or altered in any way or if the serial number plate has been removed Limitations of Warranty The Trade Practices Act 1974 and corresponding State and Territory Fair Trading Acts or legalisation of another Government the relevant acts in certain circumstances imply mandatory conditions and warranties which cannot be excluded This warranty is in addition to and not in replacement for such conditions and warranties To the extent permitted by the Relevant Acts in relation to your product and any other materials provided with the product the Goods the liability of NetComm under the Relevant Acts is limited at the option of NetComm to e Replacement of the Goods or e Repair of the Goods or e Payment of the cost of replacing the Goods or e Payment of the cost of having the Goods repaired All NetComm ACN 002 490 486 products have a standard 12 months warranty from date of purchase However some products have an extended warranty option refer to packaging To be eligible for the extended warranty you must supply the requested warranty information to NetComm within 30 days of the original purchase by registering on l
28. redecorating and need to move your PC you can take your HomePlug with you and have your network up and running again in seconds Try doing that with cables embedded in the wall And as your network grows HomePlugs make it easy to add new network points simply plug in a new HomePlug and you re ready to go Grab your NetComm HomePlug today either Buy Online Purchase by Phone http www netcomm com au EOP Tel 02 9424 2055 and click on the Buy Now button Quote Ref Home 2 NEICOMM Contents DVOIVIEW aseisiciwannsancininncnnmninr a NetComm V90 Physical Layout siississcsncctsacidecis seas nn aaa NetComm V90 VoIP Phone Specification SHIPPING COM OM S srt rennen een Installation and Basic Configuration een Hardware Installation Configuring the NetComm V90 Obtaining the NetComm V90 VoIP Phone IP Address Accessing the NetComm V90 VoIP Phone Web Configuration Configuring the NetComm V90 VoIP Phone ts Se More Configurations nn Preference Changing the Time Zone Identifying the Time Server Auto Provision and Central Management Disable as Delimiter key Selecting Network Tones Network GONfigurdtiohnn nennen diene LAN Port Configuratio anni PC Port Configuration Call SOUIMGS nennen ga nu Setting the SIP Authentication ID and Password eesesenesesesenennenenennenenennenenenenenenenenennnenenenenenennnnenn Setting Call Forwarding Selec RI
29. resses of the LAN and PC port Bridge or Router mode static IP for PC port default Gateway Address and Primary and Secondary DNS server IP addresses Note Default setting for V90 PC port is in Bridge mode LAN Port Configuration The V90 VoIP Phone LAN port can be configured to obtain the IP address automatically via a DHCP server or manually using Static IP If you obtain a static IP address from your ISP or network administrator you can assign it to the V90 VoIP Phone LAN port by changing the LAN Port to Static IP and then entering the following fields as provided 1 Enter IP address of the phone in the IP Address field 2 Enter subnet mask in the Subnet Mask field 3 Enter IP address of the default router in the Default Route field 4 Enter Primary and Secondary DNS addresses in their respective field Note PPPoE mode should only be used by power users It requires configuring your broadband router in Bridge mode So the V90 can establish PPPoE connection with your ISP In this mode V90 PC port is normally configured in Router Static IP mode PC Port Configuration The PC Port default setting is Bridge Mode In Bridge Mode the V90 allows a PC connected to the phone to pass through to the network No PC Configuration settings are required To specify an IP address manually choose Static IP and then enter the IP address and the subnet mask of the PC port After you change to Static IP the V90 will act as a router for the comput
30. rward Phone Book i 1a F2 Key Redefined Show Pending Call List Call Forward Speed Dial F3 Key Redefined F4 Key Redefined OH Function Mode Fix Function Phone Book F5 Key Redefined Enable Disable Function Mode Manual sw Speed Dial DTMF Speed Dial Call Forward When pressed this option will ask user to enter the desired call forward number and the Call Forward Type This function can be configured by changing the Function Mode to Fixed and change the Function to Call Forward Speed Dial list This will open the Speed Dial list This function can be configured by changing the Function Mode to Fixed and change the Function to Speed Dial Login and Logout This function will logged out the V90 from the SIP server Once in the logout state no calls will be allowed to or from the unit To use this function type in http 127 0 0 1 80 pages system tools login logout xml in the Speed Dial field for the corresponding keys Please note that this feature is highly dependent on your VoIP service provider Speed Dial Button This function will make the V90 VoIP Phone to dial the number store in the Speed Dial field For example the user can put 121 in the Speed Dial field and when the key is pressed the V95 will try to dial 121 Please note that this feature is different to the speed dial list feature V90 VoIP Phone User Guide YML871Rev1 24 www netcomm com au NEICOMM APPENDIX B LEGAL
31. ue tapiryis S Outbound Preay For basic configuration the following information is required to register your V90 to your VolP service provider However depending on your network setup and VolP service provider more advanced information may be needed Please consult your VolP service provider if necessary e SIP Phone number e Display name Optional This name will be used for Call ID Name Delivery so that the other party can see your name before answering e SIP Proxy IP Address or Fully Qualified Domain Name e SIP Registrar IP Address or Fully Qualified Domain Name e Register Expiry s e Home Domain Optional IP Address or Fully Qualified Domain Name e Authentication ID e Password Click on the Advanced Settings for additional VoIP advance settings and Media Settings for packet length Codec and network tones settings For most VoIP Service Providers these settings can be left as default Click on Save Changes on the left menu to store the current settings The phone supports two registration modes Multiple Server Mode and Single Server Mode Multiple Server Mode default allows the phone to register with up to 4 account with different SIP providers In this configuration the L1 to L4 buttons are predefined for Profile 1 to Profile 4 and this allows user to choose which Profile server will be used for the call Profile 1 is always used as default profile when a call is made without specifying the designated pro
32. unications However there is no guarantee that interference will not occur with the installation of this product in your home or Office If this equipment does cause some degree of interference to radio or television reception which can be determined by turning the equipment off and on we encourage the user to try to correct the interference by one or more of the following measures e Change the direction or relocate the receiving antenna e Increase the separation between this equipment and the receiver e Connect the equipment to an alternate power outlet on a different power circuit from that to which the receiver TV is connected e Consult an experienced radio TV technician for help The power supply that is provided with this unit is only intended for use with this product Do not use this power supply with any other product or do not use any other power supply that is not approved for use with this product by NetComm Failure to do so may cause damage to this product fire or result in personal injury YML871 Rev1 V90 VoIP Phone User Guide www netcomm com au 25 NEICOMM Product Warranty The warranty is granted on the following conditions 1 This warranty extends to the original purchaser you and is not transferable 2 This warranty shall not apply to software programs batteries power supplies cables or other accessories supplied in or with the product 3 The customer complies with all of the terms of any relevant agreem
33. y from date of purchase However some products have an extended warranty option via registering your product online at the NetComm website www netcomm com au Refer to the User Guide for complete product warranty conditions limitations of warranty and other legal and regulatory information Contact Information If you have any technical difficulties with your product please do not hesitate to contact NetComm s Customer Support Department Email support netcomm com au www netcomm com au Note NetComm Technical Support for this product only covers the basic installation and features outlined in the Quick Start Guide For further information regarding the advanced features of this product please refer to the configuring sections in the User Guide or contact a Network Specialist NetComm Limited asn 85 002 490 486 NEILOMM PO Box 1200 Lane Cove NSW 2066 Australia E sales netcomm com au W www netcomm com au WWW NELCOMM COM aU
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