NetComm NB100 User's Manual
Contents
1. Hz SNR margin 7dB Line attenuation 33 dB Performance margin 6 dB Field Description Bit Error Rate Current bit error rate expressed as bits in error per million received downstream Power Average power spectral density upstream SNR margin Signal to noise ratio in dB downstream Line Attenuation Attenuation in dB of the signal downstream Performance Margin Required signal to noise ratio in dB of the connection downstream 8 NB100 Quick Start Guide YML783 Rev1 Melton Spectrum Tab ADSL Analyzer General Statistics Spectrum Configuration Aere treeenereereies eee T1 L1 Y LIT n I 11111 Mi E Visual depiction of NB100 data transmission characteristics NB100 Quick Start Guide YML783 Rev1 Melton Configuration Tab The configuration tab is used to edit ISP related details change the device driver or uninstall the driver Field Description Encapsulation Indicates encapsulation characteristic of the connection ADSL Mode Type of ADSL connection ISP connection Phone book entry details corresponding to ISP VPI Virtual Path Identifier leave as default VCI Virtual Circuit Identifier leave as default Boot Start 0 no 1 yes enable disable modem startup when PC boots up Profile Not generally in use Install Status Current status of driver installation process to monitor config changes Modify Config Edit ISP details see figure below Change Driver Two drivers are provided2. PPPoE default and PPPoA this enables driver selection if required New Configuration Configuration Encapsulation PPPoE Bridged Ethernet LLC y ADSL mode Multi mode 4 33 Boot start fi X Cancel Encapsulation Use default settings Lx _ crea Change Driver window 10 NB100 Quick Start Guide YML783 Rev1 Melton How to Uninstall the NB100 Modem Follow these instructions should you wish to remove the NB100 and driver from your PC 1 Open the ADSL Modem Analyzer application by double clicking the icon in your System Tray 2 Click on the Stop Modem button on the General tab ADSL Analyzer General Statistics Spectum Configuration Transmit rate 255 Kbps Stop modem Receive rate 1600 Kbps ADSL mode G dmi G 992 1 A o Connect Encapsulation PP oE Bridged Etremet LLC Generate log Installer version 2 51 0 49 Server version ANDY 0000 0000 Connection status Disconnected ADSL status Showtime Active time 00 00 57 3 Close the application 4 Then go to Start gt Settings gt Control Panel 5 Click on Add or Remove Programs T X5 Add or Remove Programs a d 6 From the list select NB100 ADSL Modem and click on Remove B Add or Remove Programs uh Currently installed programs Sort by Mame v Charge or fit Adobe Reader 6 0 Si 45 52MB Remove Progrems iB Avence ACS Audio Size 1 28MB gt ou Meter Spe 1 59MB e EE amle
3. Sia 9 43MB 96 Extandon X11800 ADSL Modem S Then following the instructions at the beginning of the Quick Start Guide carefully remove the cover from the CPU and take the modem out of the PCI slot ensuring that you observe the precautions regarding Static Electricity NB100 Quick Start Guide 11 YML783 Rev1 Melton Appendix A Cable Information This cable information is provided for your reference only Please ensure you only connect the appropriate cable into the correct socket on either this product or your computer If you are unsure about which cable to use or which socket to connect it to please refer to the hardware installation section in this manual If you are still not sure about cable connections please contact a professional computer technician or NetComm for further advice RJ 45 Network Ports RJ 45 Network Ports can connect any networking devices that use a standard LAN interface such as a Hub Switch Hub or Router Use unshielded twisted pair UTP or shield twisted pair STP cable to connect the networking device to the RJ 45 Ethernet port Depending on the type of connection 10Mbps or 100Mbps use the following Ethernet cable as prescribed 12 10Mbps 100Mbps Use EIA TIA 568 100 Category 3 4 or 5 cable Use EIA TIA 568 100 Category 5 cable To prevent loss of signal make sure that the length of any twisted pair connection does not exceed 100 metres RJ 45 Connector Pin Assignment 1
4. and insert a PCI card If you are unsure how to do this consult your computer s documentation Ensure your computer is shut down with power off and power cable unplugged 2 Take the cover off the CPU central processing unit and carefully insert the NB100 into an available PCI slot Ensure the golden edge of the modem card is correctly positioned so it marries correctly to the PCI slot 3 Gently but firmly press the NB100 into the slot to ensure that it is correctly seated 4 Plug one end of the RJ 11 telephone cable supplied into the matching socket on the back the modem Plug the other end of the cable into an ADSL enabled telephone outlet If you wish to run a normal telephone from the same line plug your telephone into the Telecom Extension Socket however ensure that the telephone s line is equipped with an ADSL filter 5 Re assemble your PC by slipping the external case back on The hardware installation of your unit is now complete NB100 Quick Start Guide YML783 Rev1 MIL Do you need a Line Filter or Splitter Micro filters are used to prevent common telephone equipment such as phones answering machines and fax machines from interfering with your ADSL service and visca versa If your ADSL enabled phone line is sharing a line with any other equipment then you will need to use one micro filter for each connected device Alternatively ADSL Splitters may be installed with an ADSL line installation Splitters sepa
5. so that IP addresses can be shared on a local area network An independent network segment that is it has the same network address but its subnet address is different A data switch connects computing devices to host computers enabling multiple devices to share a limited number of ports An electrical switch is a device for making breaking or changing the connections in an electrical circuit Transmission control protocol Internet protocol a set of protocols that govern peer to peer connectivity functions for local and wide area networks The TCP IP virtual terminal protocol that allows a user at one site to access a remote system at another site The number of bits characters or blocks that are able to pass through a data communication system User Datagram Protocol A connectionless protocol that converts data messages generated by an application into packets to be sent over IP Uniform Resource Locator An Internet standard addressing protocol for describing the location and access method of a resource on the Internet Virtual Private Network A network implemented over a public network that is made private by use of encryption Wide area network A communications network that connects geographically separated areas Compare with LAN 17 Melton Appendix C Registration and Warranty Information All NetComm Limited NetComm products have a standard 12 month warranty from date of purchase against
6. 2345678 PLL Normal Assignment Input Receive Data Input Receive Data Output Transmit Data Output Transmit Data Not used Figure 1 RJ 45 plug attached to cable Figure 2 NB100 Quick Start Guide YML783 Rev1 MEL Straight and crossover cable configuration There are two types of the wiring Straight Through Cables and Crossover Cables Category 5 UTP STP cable has eight wires inside the sheath The wires form four pairs Straight Through Cables has same pinouts at both ends while Crossover Cables has a different pin arrangement at each end In a straight through cable wires 1 2 3 4 5 6 7 and 8 at one end of the cable are still wires 1 8 at the other end In a crossover cable the wires of 1 2 3 6 are reversed so that wire 1 become 3 at the other end of the cable 2 becomes 6 and so forth To determine which wire is wire 1 hold the RJ 45 cable tip with the spring clip facing towards the ground and the end pointing away from you The copper wires exposed upwards to your view The first wire on the far left is wire 1 You can also refer to the illustrations and charts of the internal wiring on the following page Straight Through Cabling o eces D aec a i J a Ser T Figure 3 Wire Becomes 1 1 2 2 3 3 6 6 Cross Over Cabling eo E esce P St nega s o E ES Rn 20 zo Figure 4 Wire Becomes 1 3 2 6 3 1 6 2 Note To prevent los
7. I slots and to removing the NetComm NB100 from its static bag by touching an earthed object first This can be the computer s Power Supply provided the power is switched off at the wall but the power cord is connected to the power socket static will be discharged through the power cord s earth connection 2 NB100 Quick Start Guide YML783 Rev1 MIL Introduction Congratulations on your purchase of the NetComm NB100 Internal ADSL Modem Follow the steps in the Quick Start Guide to begin to enjoy the benefits of a super fast zero footprint ADSL connection from your desktop What s in the box NetComm NB100 PCI ADSL Card Modem Telephone Cable 1 Quick Start Guide CD ROM with Windows driver and additional documentation Minimum System Requirements Minimum system requirements for the NetComm NB100 are Microsoft Windows based PC with Pentium IV 2 4GHz processor O Available PCI Bus 64Mb RAM 20Mb available hard disk capacity CD ROM drive Windows XP or Windows 2000 This Quick Start Guide assumes that you have an existing ADSL Broadband User Account with User Name and Password These details will be required to complete this installation NB100 Quick Start Guide 3 YML783 Rev1 Melton Installing your Modem Step 1 Install the NB100 in your Computer To install the NetComm NB100 you need to know how to remove the external case from your computer
8. NEILOMM Broadband Solutions Quick Start Guide NB100 Internal ADSL Modem Melton Contents Introductio M s a ange iiini an aa Aia 3 Whats imithe DOK xoci ida 3 Minimum System Requirements vs rin a ts 3 Installing your MO Mita a aduliof insi ludi iNES EE TIERE 4 Step 1 Install the NB100 in your CoOMplte unci n eren ne nunt ene ntn ni aca 4 Do you Need a Line Filter or Splitte conri is enm net np de nete deren 5 Step 2 Install the Modem DAVE coincida 5 NB100 Modem Analyzer Utility 12 eet e tron n ae ce ecsnedearanadacerensagia ye YR pe YR eed 6 General TaD T 7 Statistics TaD revoca cri 8 I Terztouid oro 9 Configuration 10 How to Uninstall the NB100 Modem etn rrt nn eren nnn me menn Rhen ne nete 11 Appendix A Cable Informatica rrr en tun tener rear Rise rar eres a 12 Appendix Br GlOSSANY Rm 14 Appendix C Registration and Warranty Information csse 18 Caution The NetComm NB100 must be installed and operated in accordance with the instructions provided in this Quick Start Guide Damage caused by incorrect or careless installation is not covered by warranty Static Electricity Computers are very sensitive to static electricity which may be discharged by the user when the internal circuitry is touched Ensure that you have discharged any static prior to touching the computer s PC
9. ain Name Server A server that retains the addresses and routing information for TCP IP PAT users To receive a file over a network compare with upload Digital Signal Processor The microprocessor that handles line signaling in a modem Data Terminal Equipment Equipment that transmits or receives data in the form of digital signals A process of a automatic detection of a new device added or removed from the PC Another name for MAC address A standard protocol IEEE 802 3 for a 10 Mb s baseband local area network PAT bus that supports high speed communication among systems It operates at the Physical Layer of the OSI Model NB100 Quick Start Guide YML783 Rev1 ETSI Firmware Flash memory FTP Gateway Header Hop Host Hub H 323 ICMP IEEE IP address IRQ ISP Kbps LAN LED MAC address MAC NB100 Quick Start Guide YML783 Rev1 MEL European Telecommunications Standards Institute Software that has been temporarily or permanently loaded into ROM A type of RAM that retains its information even after powering down File Transfer Protocol A TCP IP standard protocol for transferring files A communications device that connects two different networks The beginning of a frame or cell that contains management and addressing information One point to point transmission in a series required to transmit a message between two hosts in a network An addre
10. at to which the receiver TV is connected Consult an experienced radio TV technician for help 3 The power supply that is provided with this unit is only intended for use with this product Do not use this power supply with any other product or do not use any other power supply that is not approved for use with this product by NetComm Failure to do so may cause damage to this product fire or result in personal injury 18 NB100 Quick Start Guide YML783 Rev1 MEL Product Warranty The warranty is granted on the following conditions 1 2 This warranty extends to the original purchaser you and is not transferable This warranty shall not apply to software programs batteries power supplies cables or other acces sories supplied in or with the product The customer complies with all of the terms of any relevant agreement with NetComm and any other reasonable requirements of NetComm including producing such evidence of purchase as NetComm may require The cost of transporting product to and from NetComm s nominated premises is your responsibility and NetComm does not have any liability or responsibility under this warranty where any cost loss injury or damage of any kind whether direct indirect consequential incidental or otherwise arises out of events beyond NetComm s reasonable control This includes but is not limited to acts of God war riot embargoes acts of civil or military authorities fire flood
11. defects in manufacturing and that the products will operate in accordance with the specifications outlined in the User Guide However some products have an extended warranty option please refer to your packaging To be eligible for the extended warranty you must supply the requested warranty information to NetComm within 30 days of the original purchase by registering on line via the NetComm web site at www netcomm com au Contact Information If you have any technical difficulties with your product please do not hesitate to contact NetComm s Customer Support Department Email support netcomm com au Fax 612 9424 2010 Web www netcomm com au Copyright Information This manual is copyright Apart from any fair dealing for the purposes of private study research criticism or review as permitted under the Copyright Act no part may be reproduced stored in a retrieval system or transmitted in any form by any means be it electronic mechanical recording or otherwise without the prior written permission of NetComm Limited NetComm Limited accepts no liability or responsibility for consequences arising from the use of this product Please note that the images used in this document may vary slightly from those of the actual product Specifications are accurate at the time of the preparation of this document but are subject to change without notice NetComm Limited reserves the right to change the specifications and operating details of
12. erver PSTN QoS RIP RJ11 RJA5 Router 16 Megabits per second One megabit is 1 048 576 10242 bits Network Address Translation is a transparent routing function that translates a Private IP address on a PAT into a Public address that can be used in a public network The network portion of an IP address Network protocols encapsulate and forward data packets from one interface to another Unwanted interference to a transmitted signal by an outside source Port Address Translation is a form of NAT that maps multiple Private IP addresses to a single Public IP address An Internet utility signal sent to check the accessibility of a device automatically without requiring the user to turn off the system during installation Any connection with only two endpoints A dedicated data link that connects only two stations Plain Old Telephone Service Point to Point Protocol A protocol RFC 1661 for transmitting packets over serial links between devices made by the same or different manufacturers Point to Point Protocol over Ethernet A method for establishing sessions and encapsulating PPP packets over an Ethernet specified by RFC 2516 Point to Point Tunneling Protocol An extension of Point to Point Protocol used to create virtual private networks between PCs A set of rules that govern the transmission of data between interconnected devices to maintain or improve communication Provides a list of item
13. n double click on it then click on Properties then uncheck the box adjacent to notify me when this connection has limited or no connectivity The System Tray icon will be red if no ADSL link is found yellow if a link is found and a connection is being initiated green when connected Double click the System Tray or desktop icon to retrieve the ADSL Analyzer Utility main menu ADSL Analyzer General Statistics Spectum Configuration Transmit rate 256 Kbps Stop modem Receive rate 1600 Kbps ADSL mode G dmt G 992 1 A Connect Encapsulation PP gt 0E Bridged EtFernet LLC Generate log Installer version 2 51 0 49 Server version ANDY 0000 0000 Connection status Disconnected ADSL status Showtime Active time 00 00 57 Click on Connect to initiate your Broadband session this will retrieve the Windows Dial up Networking dialog box Click Connect your username and password having previously been entered Connection Status will change to Connected Now each of the main functions of the ADSL Analyzer Utility will be explained in turn 6 NB100 Quick Start Guide YML783 Rev1 MIL General Tab The following fields refer to technical characteristics of your ADSL connection and will rarely need to be checked or edited and where changes are possible should be changed only at the direction of ISP advice or NetComm Support staff request Otherwise leave as they are ADSL A
14. nalyzer General Statistics Spectum Configuration Transmit rate 256 Kbps Stop modem Receive rate 1600 Kbps ADSL mode G dmt G 992 1 A Connect Encapsulation PP oE Bridged EtFemet LLC Generate log Installer version 2 51 0 43 Server version ANDY 0000 0000 Connection status Disconnected ADSL status Showtime Active time 00 00 57 Transmit Rate Indicates data rate in kilobits per second upstream Receive Rate Indicates data rate in kilobits per second downstream ADSL mode ADSL Connection Mode in Australia typically as shown Encapsulation ADSL Connection Type in Australia typically as shown Installer Version Indicates version of the device driver software for the modem Server Version Refers to remote modem type Connection Status Indicates session connection status ADSL Status showtime ADSL modem detects successful line synchronization Active Time Refers to duration of current or most recent connection session in hh mm ss Stop Start Modem Causes modem to disconnect or connect depending on status Connect Disconnect Terminates or initiates session depending on status Generate Log Generates a log file containing parameters of last active connection used for diagnosis in the event of connection related problems NB100 Quick Start Guide 7 YML783 Rev1 Melton Statistics Tab ADSL Analyzer i Spectrum Configuration r Modem Statistics Bit error rate D 00E00 Power 38 dBm
15. rate the ADSL and telephone service lines at the point they enter the building meaning that filters will not be required on each device Splitters may only be installed by a qualified line technician Step 2 Install the Modem Driver 1 After hardware installation is complete power on your computer to start Windows XP 2000 Windows will detect the newly installed modem and a found new hardware screen will appear Click Cancel 2 Insert the NB100 CD ROM and allow the Auto run wizard to start up Then select Auto Install and click Next 3 Enter your Broadband ADSL Account User Name and Password 4 Re enter password to confirm At this point installation is complete and you will be prompted to re start Click OK to confirm and wait for your computer to re start This might take a minute NOTE Ifin the unlikely event you need to establish a PPPoA connection rather than the standard PPPoE connection choose Manual Install instead of Auto Install and browse to the PPPoA driver Then follow the instructions below for using the ADL Modem Analyzer Utility Configuration Tab to select the PPPoA driver NB100 Quick Start Guide 5 YML783 Rev1 Melton NB100 Modem Analyzer Utility After the system has re booted you will notice that you have a desktop icon ADSL Modem Analyzer and an icon in the task bar NOTE Windows XP Service Pack 2 will display a second System Tray networking icon after restart To disable this ico
16. s electricity outages lightning power surges or shortages of materials or labour The customer is responsible for the security of their computer and network at all times Security fea tures may be disabled within the factory default settings NetComm recommends that you enable these features to enhance your security The warranty is automatically voided if 1 2 You or someone else use the product or attempts to use it other than as specified by NetComm The fault or defect in your product is the result of a voltage surge subjected to the product either by the way of power supply or communication line whether caused by thunderstorm activity or any other cause s The fault is the result of accidental damage or damage in transit including but not limited to liquid spill age Your product has been used for any purposes other than that for which it is sold or in any way other than in strict accordance with the user manual supplied Your product has been repaired or modified or attempted to be repaired or modified other than by a qualified person at a service centre authorised by NetComm and The serial number has been defaced or altered in any way or if the serial number plate has been removed Limitations of Warranty The Trade Practices Act 1974 and corresponding State and Territory Fair Trading Acts or legalisation of another Government the relevant acts in certain circumstances imply mandatory conditions and warranties
17. s available on other servers to increase the availability and speed of retrieving that information Public Switched Telephone Network The standard telephone network Quality of Service The expected data loss or latency Routing Information Protocol The protocol governing the exchange of routing information A 6 position jack used with dial networks and telephone sets An 8 position jack used with programmable dial networks Protocol dependent device that connects subnets together Routers operate at the network layer layer 3 of the ISO Open Systems Interconnection Reference Model NB100 Quick Start Guide YML783 Rev1 Routing table Server Static route STP STUN Subnet address Subnet mask Subnet Switch TCP IP Telnet Throughput UDP URL VPN WAN NB100 Quick Start Guide YML783 Rev1 MEL A table that lists routing paths to enable a node to route traffic to another node in the network Hardware or software that offers a specific service such as database management to a client A route that is permanent rather than a route that is dynamically assigned by another router Shielded Twisted Pair Telephone wire that is wrapped in a sheath to eliminate external interference Simple Traversal of UDP User Datagram Protocol through NAT Network Address Translation The subnet portion of an IP address A number that identifies the subnet portion of a network address
18. s of signal make sure that the length of any twisted pair connection does not exceed 100 metres NB100 Quick Start Guide 13 YML783 Rev1 Melton Appendix B Glossary ASCII Bandwidth Baud Bit Boot Bps Bridge Broadband Broadcast Byte DHCP server DHCP DNS Download DSP DTE Dynamic detection Ethernet address Ethernet 14 American Standard Code for Information Interchange The range of frequencies of a transmission channel The wider the range the higher the data rate that can be sent Hence bandwidth is also taken to mean the data rate One baud is one symbol state transition or level transition per second A binary digit with the value of 0 or 1 Start a device Bits per second The speed at which bits are transmitted across a data connection A device that links local or remote area networks together forwarding packets based on a MAC address compare with gateway Communication channels operating at transmission rates in excess of 64 Kbps The simultaneous transmission to two or more communication devices Eight bits arranged in sequence A server that dynamically allocates network addresses and delivers configuration parameters to hosts Dynamic Host Configuration Protocol A TCP IP protocol that enables a network connected to the Internet to automatically assign a temporary IP address to a host when the host connects to the network Dom
19. ssable computer connected to a network A device that serves as the central location for attaching wires form workstations The ITU International Telecommunication Union standard which defines how audio visual conferencing data is sent across any packet network Internet Control Management Protocol An Internet protocol that allows for the generation of error messages tests packets and information messages related to IP Institute of Electrical and Electronics Engineers Internet Protocol address The decimal numeric fixed length address assigned to an Internet host Interrupt re quest a hardware interrupt on a PC Internet Service Provider An organization that provides access to the Internet Literally it means Kilobits per second but usually it is taken to mean 1 024 bits per second Local Area Network A LAN is a data communications system that lies within a limited spatial area has a specific user group and has a specific topology Light Emitting Diode A light or status indicator Media Access Control address The unique fixed address of a piece of hardware normally set at the time of manufacture and used in PAT protocols Medium Access Control a protocol for determining which device has access to the network at any one time 15 MAIL Mbps NAT Network address Network protocol Noise PAT Ping Point to point connection POTS PPP PPPoE PPTP Protocol Proxy s
20. this product without notice NetComm is a registered trademark of NetComm Limited All other trademarks are acknowledged the property of their respective owners Customer Information ACA Australian Communications Authority requires you to be aware of the following information and warnings 1 This unit shall be connected to the Telecommunication Network through a line cord which meets the requirements of the ACA TS008 Standard 2 This equipment has been tested and found to comply with the Standards for C Tick and or A Tick as set by the ACA These standards are designed to provide reasonable protection against harmful interfer ence in a residential installation This equipment generates uses and can radiate radio noise and if not installed and used in accordance with the instructions detailed within this manual may cause interference to radio communications However there is no guarantee that interference will not occur with the installation of this product in your home or office If this equipment does cause some degree of interference to radio or television reception which can be determined by turning the equipment off and on we encourage the user to try to correct the interference by one or more of the following measures Change the direction or relocate the receiving antenna Increase the separation between this equipment and the receiver Connect the equipment to an alternate power outlet on a different power circuit from th
21. which cannot be excluded This warranty is in addition to and not in replacement for such conditions and warranties To the extent permitted by the Relevant Acts in relation to your product and any other materials provided with the product the Goods the liability of NetComm under the Relevant Acts is limited at the option of NetComm to Replacement of the Goods or Repair of the Goods or Payment of the cost of replacing the Goods or Payment of the cost of having the Goods repaired NB100 Quick Start Guide 19 YML783 Rev1 e NETCOMM LIMITED ABN 85 002 490 486 PO Box 1200 Lane Cove NSW 2066 Australia P 02 9424 2070 F 02 9424 2010 Broadband Solutions E salesGnetcomm com au W www netcomm com au
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