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NetComm 4-port User's Manual

1. Enable Phone Book Manager g Server TTL Expire time mins 1 60 1 Client Settings Register to Phone Book Manager Gateway Name for Phone Book mm Manager Phone Book Manager IP Domain Dags Phone Book Manager Server Listen ben Port 1 65535 Password Settings Phone Book Manager Login p Password 7 00000000 Confirm Password 0000000000 Server Settings Enable Phone Book Manager Server It allows other Gateway users to register the IP address and Gateway Number in this Phone book manager server It is recommended to use a static IP for the Phone Book Manager Server Share Local Phone Book to clients While this option is enabled and the gateway is performing as a Phone Book Manager Server this gateway will append its local Phone Book entries to the Server for other clients to lookup TTL Time to Live If a Gateway system that is controlled by the Phone Book Manager Server does not report back within the deadline set by TTL the system will be excluded from the user s list Each Gateway should report to the Phone Book Manager Server once every 30 seconds Client Settings Register to Phone Book Manager Used to register to the Phone Book Manager If the gateway Is the Phone Manager Server it has to enable this function to communicate with other clients Gateway Name for Phone Book Manager he alias registered with the Phone Book Manager Server Phone Book Manager IP Domain Enter the IP address for the Phone Book
2. NEILOMM IP Filtering IP Filtering is to limit internal users from accessing the Internet Enable IF Filtering IT IF TOP UDP Remark mea e IP Input the IP address that you want to filter the limited IP address will be unable to transmit the data to the Internet e TCP UDP Choose to either filter TCP or UDP or choose to filter both e Remark Remark filed you can write comments by yourself 62 SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM MAC Filtering MAC Media Access Control address filtering is to filter the transmission of data by network card physical address Enable MAC Filtering io WAS Remark o D MAC input MAC that will be limited to accessing Internet SmartVoice Gateway s User Guide 63 YML832 Rev2 NEILOMM Virtual Server Enabling the users on Internet to access the WWW FIP and other services under your NAT When remote user are accessing Web or FTP servers through WAN end IP address it will be routed to the server at the internal LAN end and be routed to the server at the internal LAN end as appropriate in accordance with the externally required services Enable virtual Server IT WAR Port Range TCP UDP LAN Host IF Address Server Port Range Remark Eo bpo l EE e WE S Poo E n E E n e WAN Port Range Input the port on the WAN side e TCP UDP Select the communication protocols used by the server ICP or UDP e LAN Host IP
3. FAX Codec G72 Approximate Bandwidth Required kbps 53 6 T 30 O FAX Frame Count Per Packet 2 8 FAX Jitter Buffer 60 1200 ms FAX Tone Detection Sensitivity less O1 O2 3 O4 O85 more e T 38 The 1 38 protocol is used for better and faster facsimile transmission So it is recommended to enable this function to gain better fax quality When this function is enabled please select UDP or TCP If selecting TCP and some gateways cannot use the Fax function please select UDP instead Q NOTE When a FAX tone is detected in a call the gateway will automatically switch from voice mode to fax mode So fax settings will be temporarily applied to a specific port which detects fax tones instead of its voice settings e Enable High Quality The system sends the same FAX frame twice to get a high quality of the FAX It requires more bandwidth e 1 30 The system uses 1 30 as the protocol for fax transmission The parameter settings are the same as for voice transmission However enabling the T 30 will consume more network resources and will affect transmission quality e FAX Detect sensitivity Used to adjust the sensitivity of detection as to whether a phone call is a FAX or not Q NOTE When you send fax over an IP network it needs your network to support fax over IP function either 1 38 or 1 30 Please consult your VolP provider for this setting Drop Inactive Call Silence Detection Threshold 0 60 db lo 0 Disab
4. Lei Reference Guide WWW Oe CO COM au omartVoice Gateway Series 4 port and 8 port Gateways NEILOMM Contents 1 Introduction oo cece cccccccsececssuceccsseeecsseesessueeecsseeccssuesessueeccsueescssuesesueeccsutescseesessueeccsueesctseesessutesesitesenaeegs 4 Produc A RU 4 Items that you will need and things you will need tO know 5 NetComm SmartVoice Gateway Features 6 SmartVoice Gateway Hardware Description cccccccseccsssescssseeccsseeessseescssuesecsueeccsseesessuescesueescreesetsaesesgs 9 FIT IVS IOO arra IT T N ET ee Reee 9 Keme E K UES E A A T E E E A 10 Restore the Gatoway ANNE 10 2 Installation and DEER segierdeegie gege geed NARAN EE ENTANA dE deeg deg dee deg 11 Connecting your SmartVoice Gateway S ccccccccccsccssescsscssecssescseecseecssescsescseecseeeseseseecaeerseseseessaeesesenes 11 DREEMEN IK Telephone RU EE 16 3 Configuring ihe Gateway via WEB RT 19 Network Settings ssscissscsssssscssrecvssssvsssrsarenssscssuverevstsousasersusessasevsvecssuesvaved vases vieesueesevsasevetsassasteduensustivas 20 QOS SettiNGS ccceccscccseccseecssecssecesescseecsuecesescseecsaeessesesescsascsescssecsaecseseseecsesesseseseseseecsaeseseseseessaesnseeeses 24 NATDONS ANAT ITIVE RE 25 Telephony SEU S EEN Zt OIF SNCS EE 30 tc el 34 ANNI LEONG ee 36 POVRECO NNN eg of Belg OI 43 Be EE EE A4 SE DIE 45 Galler EE 46 Transit Call Con 47 Long Distance Rut RE 49 LONG DISTANCE EXC Ce RE LE
5. Month Day Hour Minute Second GatewayTime 2006 2 Ia im Ss TimeZone sine 00 4 i oo Time Server 1 E 2 es univ lyont fr 3 ime rurinet Time Zone Set the Time Zone where VolP gateway resides Time Server 1 3 Set the Time Server where VoIP gateway should sync up during start up NTP protocol Backup and Restore Configuration You can backup settings to a file and restore settings from that file You also can restore all settings back to default by selecting Restore Default Configurations and click Restore Q NOTE It needs to Save Settings and Restart and all settings will back up default settings or have new setting that you upload Backup Configurations Configuration File Backup Configuration Template File Backup e Configuration File Backup the all settings e Configuration Template File Backup the settings as template file for editing Restore Configurations Ce Upload Configuration File ee C Restore Default Configurations Restore SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Options in this section are only required for VolP networks in which provisioning system has implemented Provision Settings Fill in the parameters needed of Provision Server from your service provider Enable Auto Provisioning TT Provision Server Address Port DH 65535 10101 rotes Connect Provision Se
6. network network mask NIC Pass through Line packet ping port POTS POTS splitter PPP PPPoA PPPoE SmartVoice Gateway s User Guide YML832 Rev2 Lg In splitterless deployments a microfilter is a device that removes the data frequen cies in the DSL signal so that telephone users do not experience interference noise from the data signals Microfilter types include in line installs between phone and jack and wall mount telephone jack with built in microfilter See also Splitterless Network Address Translation A service performed by many routers that translates your network s publicly known IP address into a Private IP address for each computer on your LAN Only your router and your LAN know these addresses the outside world sees only the public IP address when talking to a computer on your LAN A defined method for translating between public and private IP addresses on your LAN A group of computers that are connected together allowing them to communicate with each other and share resources such as software files etc A network can be small such as a LAN or very large such as the Internet A network mask is a sequence of bits applied to an IP address to select the network ID while ignoring the host ID Bits set to 1 mean select this bit while bits set to O mean ignore this bit For example if the network mask 255 255 255 0 is applied to the IP address 100 10 50 1 the network ID is 1
7. batteries power supplies cables or other accessories supplied in or with the product 3 The customer complies with all of the terms of any relevant agreement with NetComm and any other reasonable requirements of NetComm including producing such evidence of purchase as NetComm may require The cost of transporting product to and from NetComm s nominated premises is your responsibility and NetComm does not have any liability or responsibility under this warranty where any cost loss injury or damage of any kind whether direct indirect consequential incidental or otherwise arises out of events beyond NetComm s reasonable control This includes but is not limited to acts of God war riot embargoes acts of civil or military authorities fire floods electricity outages lightning power surges or shortages of materials or labour 6 The customer is responsible for the security of their computer and network at all times Security features may be disabled within the factory default settings NetComm recommends that you enable these features to enhance your security The warranty is automatically voided if 1 You or someone else use the product or attempts to use it other than as specified by NetComm 2 The fault or defect in your product is the result of a voltage surge subjected to the product either by the way of power supply or communication line whether caused by thunderstorm activity or any other cause s The fault is the r
8. when calling via FXO transit in calls e After entering IVR mode dial 132 After hearing Enter value record the incoming call greeting message To end recording simply hang up e Jo listen to the recorded message press 131 Press 133 to save the message e To use activate recorded greeting voice for transit in calls choose Recorded voice file option in Trunk Incoming Prompt Voice 80 SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM PPPoE Character Conversion Table Number Input Key Upper Case Input Key Lower Case Input Key symbol Input Key 0 00 a D SE 4 1 ee ee ee e ee ee ae ee ee ee Lasel eee ee Em ae Clr WM WW WW Kasel aech A as Le Le En e d Mee Me Lasel Lasel ae E WW WW Lasel Le oa Le Leck Lasel Lasel ac e E Be E WW WW E e SmartVoice Gateway s User Guide 81 YML832 Rev2 Lisi 5 Dialing and dialed number routing principle Instruction e After a phone number is entered dial to call out immediately or wait until the Inter DIMF Timeout expires defined in Advanced Options default 4 seconds e lf the phone number fits the setting of Digit Map the gateway dials out the phone number through the assigned interface automatically e The phone number should have at least 2 digits not including and Dialed Number Processing Flow To maintain maximum flexibility the number dialed will
9. Cadence Settings 38 SmartVoice Gateway s User Guide YML832 Rev2 Meibom PSTN Ring Line Settings Enable Polarity Reversal PSTN Answer Extension Listening Speaking Type Detection Number Volume Volume 701 pe Pal ES al 2 rxs Rz fa DEZ E m pa fa PS x a a IP ps e Listening Volume Adjusts the hearing volume e Speaking Volume Adjusts the speaking volume e Tone Volume This setting will be applied to all tones generated by the VoIP gateway including Dial Tone Busy Tone and so on e Flash Time FXS Used to adjust the detection period of flash signal from the phone set connected to the FXS port For example if pressing the FLASH key disconnects a call increase the Flash Detect Time to fix this issue FXO Used to set the time frame that FXO generates a FLASH signal e Enable Polarity Reversal FXS As the remote site answers this call or goes on hook the FXS port will reverse the polarity FXO This option forces the gateway to detect the reversal of polarity on FXO port as the primary signal to drop a call Some telephone switches or PBX systems reverse the line polarity to inform the remote end to drop an ongoing call Please consult with the telephone service provider for availability of this feature e PSTN Answer Detection This is only used with specific VoIP providers e PSTN Ring Off Length This is for PSTN making out if the call rings off before picking up sma
10. Manager Server It supports URL Uniform Resource Locator Phone Book Manager Server Listen Port The protocol communication port for transmitting signals between the Phone Book Manager and other Gateway systems Phone Book Manager Login Password Enter the password for Phone Book Manager Service If the gateway works as a Phone Book Manager client the Login password is the one which is used to register in a Phone Book Manager server If the gateway works as Phone Book Manager server the Login password is the one which is used for checking against Phone Book Manager clients when they registering in the server SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Q NOTE When the gateway is configured as Phone Book Manager server it can also be configured as a client at the same time by enabling Register to Phone Book Manager option This means the gateway also shares its Private Gateway Number to other clients which register on it Private Network Numbers Gateway Number 20347852 8 Line Tye Number 1 PS 301 A 2 FXS 302 d 3 P8 303 4 FXO 904 Private Network Numbers e Gateway Number A self defined phone number for the gateway that the gateway will use as its phone number to register on a Phone Book Manager server e Line A self defined extension number which allows remote gateways to reach a specific extension line Example Assume a gateway uses 5700 as its gateway number and registers
11. NOTE If setting a public IP in this field it has to be a static public IP otherwise VolP communication may not be established properly Please contact your ISP to check whether your Internet connection has static public IP addresses e Enable STUN Client Using the STUN protocol prevents problems with setting the IP sharing function but some NAT does not support this protocol Q NOTE You can use the Status STUN Inquiry page to detect type of NAT of your Internet sharing device If the NAT type is Symmetric NAT then the gateway is not able to traverse the NAT It is not a flaw of the gateway design but limitations of the STUN protocol e STUN Server IP Domain and Port Enter the STUN server IP address and Listen Port number You can set 2 STUN servers separated by a semicolon e Enable UPnP Control Point To enable the gateway s IP traffic to pass through an Internet sharing device This function only works when the Internet sharing device supports UPnP and has it enabled Q NOTE The Status Current Status page will show the status of UPnP SmartVoice Gateway s User Guide 25 YML832 Rev2 NEILOMM DDNS C Register to DONS DynDNS DDNS Server Default Server Address members dyndns org ae Hostname dyndns org LoginID Re Password sesesesoso Confirm Password 0000000000 Behind NAT Yes Custom a These settings are only necessary when the gateway is set up behind
12. Number Local Phone Number When the instruction Enter phone number is given then dial For example 111111 5168 35020311 Gateway A PIN Code 111111 If using a trunk line to dial to Gateway A and then to the extension line of Gateway B dial Gateway A PIN Code Gateway B Number When the instruction Enter phone number is given For example 111111 51684 When Gateway A has Inbound Call Control enabled and Gateway B has Outbound Call Control enabled then if using an extension line at Gateway A to make a phone call to a remote end through Gateway B dial Gateway B PIN Code Gateway B Number Local Phone Number For example 123456 5168 35020311 Gateway B PIN Code 123456 If using a trunk line to dial to Gateway A and then dialing a local call to a remote site through Gateway B please dial Gateway A PIN Code Gateway B PIN Code Gateway B Number Local Phone Number For example 111111 123456 5168 35020311 Gateway A PIN Code 111111 Gateway B PIN Code 123456 SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Long Distance Control Table This table controls the level of authority of an outgoing transit out call that is dialed through FXO and diverted to PSTN as below Long Distance Control Table R 0 ES Del ee ee ee ee 1 0204 d at sf e Su Descriptions e Digit strings in this table are prefixes that the gateway will check on dialed numbers in transit out calls e This
13. Number Enter the number of the end to be tested 30 e CPT group Enter the group to save your settings to once the test has been completed e Finally click the Accept button 54 SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Connected to a PBX extension line to detect the busy tone of PSTN Note The above diagrams show a 4 port SmartVoice gateway for illustration purposes An 8 port SmartVoice gateway could also be used depending upon your network requirements CPT Auto Detect System Operation Tone Detect Time Dial Tone 9 1 15secs M Reorder Tone 6 15sees Y Busy Tone 9 6 15sees Detect Channel 3 4 3 Phone Number 0 36008914 i Dial Number 0 36008913 Save detect value to CPT group 1 e Connect one of the PBX extension lines to the gateway s FXO Port e Detect Channel Enter 3 if the trunk line is connected to P3 and uses P3 for outgoing detection e Phone Number Set the number of FXO line to detect Reorder Tone e Dial Number Enter the trunk prefix of a PBX comma and the number of the end to be tested 0 36008913 Assuming that an extension line is set to dial O to make outgoing calls e CPT group Enter the group to save your settings to once the test has been completed If connecting the gateway to a PBX extension line please do not set the detected busy tone of the PBX and the PSTN in the same set otherwise the value detected the first ti
14. Ports can connect any networking devices that use a standard LAN interface such as a Hub Switch Hub or Router Use unshielded twisted pair UTP or shield twisted pair STP cable to connect the networking device to the RJ 45 Ethernet port Depending on the type of connection 10Mbps or 100Mbps use the following Ethernet cable as prescribed 10Mbps Use EIA TIA 568 100 Category 3 4 or 5 cable 100Mbps Use EIA TIA 568 100 Category 5 cable Note To prevent loss of signal make sure that the length of any twisted pair connection does not exceed 100 metres RJ 45 Connector Pin Assignment Normal Assignment Input Receive Data Input Receive Data 8 _ i 2 3 Output Transmit Data 6 Output Transmit Data 4 5 7 8 Not used Figure 1 12345678 RJ 45 plug attached to cable Figure 2 90 SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM straight and crossover cable configuration There are two types of the wiring Straight Through Cables and Crossover Cables Category 5 UTP STP cable has eight wires inside the sheath The wires form four pairs Straight Through Cables has same pinouts at both ends while Crossover Cables has a different pin arrangement at each end In a straight through cable wires 1 2 3 4 5 6 7 and 8 at one end of the cable are still wires 1 8 at the other end In a crossover cable the wires of 1 2 3 6 are reversed so that wire 1 become 3 at the other end of the cable 2 becomes 6
15. address field 46 SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM If you wish to restrict a general user one who is not required to enter the PIN code to local calls only and prohibit him her from making long distance calls started with a prefix O do the following steps 1 Enable the Outbound Call Control function 2 Set the PIN code for Outbound Level 5 to blank 3 Set the Long Distance Control Table to correspond with the Outbound Level 5 to prohibit making any call with the prefix 0 Transit Call Control Q NOTE Transit Call Control is effective when it cooperate with Long Distance Control Table Inbound Call Control IT Outbound Call Control E e Inbound Call Control Determines when users make a phone call from a PSTN to Gateway FXO whether or not they check the inbound PIN code while placing the phone call to VoIP network only effective for incoming calls calling from a PSTN trunk e Outbound Call Control Determines when users utilize the Gateway FXO interface to divert to PSTN network whether or not they check the outbound PIN code only effective for outgoing calls being diverted to a PSTN Trunk Transit Call Control Geen Cel Corral ir gene E Ce PR _ CT o e CT o e CT o E STI rr RS e PIN Code Enter the PIN code 4 6 digits or leave blank A blank indicates no PIN code is required at this level Generally the PIN at level 5 can remain blank to simplify the phone number
16. an Internet sharing device that uses a dynamic IP address and does not support DDNS You need to apply for an account with a DDNS service from www dyndns org before you type in the following information e Server address Sets up the IP address or URL Uniform Resource Locator of the DDNS Server e Hostname The URL of the system or NAT apply from domain name registration providers e g www dyndns org e Login ID and Password The ID and password are used to log into the DDNS server e Behind NAT Select only when the system is set up behind a NAT device Q NOTE If the gateway is set up under NAT then enter the hostname into the NAT IP Domain that is the same with Hostname of DDNS Example NAT HAT Traversal MAT Public IP M MAT IPiDomain hostname danssemcom DDNS fe DymDNS DDNS Server Default Serwer Address members dyndns ora Hostname Rasiname adneserv com 26 SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Telephony Settings Prefix Number Rules e Trunk Dial Out Verify Trunk Dial Out Replace The system will transfer the number for all transit out calls through the FXO port For example If you transit out with 01907123456 the system will replace it with 190601 907123456 If you transit out with 008621123456 the system will replace it with 190200 8621123456 e Trunk Dial Out Deny The system will deny the call with the leading number filled in this column Q NOTE This rule
17. call receiving party has hung up the phone If the following parameters differ from the parameters of the actual assigned lines it could cause the FXO to continue to engage a line CPTI Cadence Settings LowFrequency High Frequency T_ON1 torr tons TLOFF2 Range 300 2000Hz 0 2000Hq 50 10000ms 0 10000 ms 0 10000 ms 0 10000 ms Busy Tone Cadence Measurement BIC Detection Sensitivity less 1 C2 C3 EA C5 more e Busy Tone Cadence Measurement and auto learning Provides a solution of FXO integrated with PSTN or PBX FXO will learn the busy tone automatically e BTC Detection Sensitivity The more sensitivity the more quickly the system will cut off the call If the system often cuts off an un finished call select less sensitivity CPT parameters Table The CPT has 3 sets of parameter tables You can adjust it based on local PSTN or PBX 1 Enable Detect Setting 1 Tone Type Low Frequency High Frequency TL ON T_OFF_1 T_ON_2 T_OFF_2 Di Tone Ce PS KE FK KE Te Z PS PR FK Gert RR E ER Ze KI E ro a LS alle Ch gt Moreover users can use CPT Auto Detect to detect CPT parameters Instructions are shown in the following section The method to detect CPT is as follows SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Q NOTE To cope with different local PSTN and different PBX models the system provides auto busy tone cadence learning to prev
18. communications A private company internal network that looks like part of the Internet users ac cess information using web browsers but is accessible only by employees See TCP IP Internet Protocol address The address of a host computer on the Internet consisting of four numbers each from O to 255 separated by periods e g 209 191 4 240 An IP address consists of a network ID that identifies the particular network the host belongs to and a host ID uniquely identifying the host itself on that network A network mask is used to define the network ID and the host ID Because IP addresses are difficult to remember they usually have an associated domain name that can be specified instead See also domain name network mask Internet Service Provider A company that provides Internet access to its customers usually for a fee Local Area Network A network limited to a small geographic area such as a home office or small building Light Emitting Diode An electronic light emitting device The indicator lights on the front of the My ADSL Modem are LEDs Media Access Control address The permanent hardware address of a device assigned by its manufacturer MAC addresses are expressed as six pairs of char acters See network mask Abbreviation for Megabits per second or one million bits per second Network data rates are often expressed in Mbps SmartVoice Gateway s User Guide YML832 Rev2 Microfilter NAT NAT rule
19. e Enable Enables the PIN code at each level e Privileges The level is divided into 0 5 The levels are in descending order O stands for the highest authority and 5 stands for the lowest smartVoice Gateway s User Guide 47 YML832 Rev2 NEILOMM Dialing principle to enable PIN code Inbound Call Control PIN Code Outbound Call Control PIN Code Phone number Using to the separate PIN code and the phone number based on actual settings The PIN can also be omitted 48 The actual operation is shown below If making a call from Gateway A to Gateway B and diverting to PSTN local call when Gateway A and Gateway B both have Outbound Call Control disabled dial as follows Gateway B Number Local Phone Number For example 5168 35020311 When Gateway A disables Inbound Call Control and Gateway B enables Outbound Call Control then dial as follows Gateway B PIN Code Gateway B Number Local Phone Number For example 123456 5168 35020311 Gateway B PIN Code 123456 When Gateway A enables Inbound Call Control and Gateway B disables Outbound Call Control then If using an extension line at Gateway A to make a local call to a remote end at Gateway B site through Gateway B then dial Gateway B Number Local Phone Number For example 5168 35020311 If using a trunk line to dial to Gateway A and then making a local call to a remote end at Gateway B site through Gateway B then dial Gateway A PIN Code Gateway B
20. followed by Example If the mask value is 255 255 255 0 dial 255 255 255 0 Default Gateway Settings e After entering IVR mode dial 113 After hearing Enter value enter your default gateway s IP address followed by Example If the Default Gateway is 192 168 1 254 dial 192 168 1 254 save Settings and Restart e To save settings dial 509 Save Settings The system will save the settings Please restart the system Wait for about 40 seconds for the system to restart and then enter 101 to check if the IP address is retained If the IP address is not repeated it indicates that Gateway has not been properly connected please check if the cable connection is correct Dynamic IP DHCP Settings After entering IVR mode dial 114 After hearing Enter value dial 2 to select DHCP Saving settings press 509 Save Settings Please restart the system After the system is restarted press 101 to check if the IP address is retained Q NOTE If the system does not repeat the IP address it indicates that the Gateway failed to communicate with a DHCP server Please check your DHCP server or consult your ISP if they issue an IP address to you via DHCP protocol ADSL PPPoE Settings Q NOTE Complete PPPoE settings should include Select PPPoE Option 3 of 114 PPPoE account 121 and PPPoE password 122 Please contact your local Internet Service Provider ISP if you have any questions smartVoice Gatewa
21. gateway s LAN IP address cannot be in the same section as the Internet sharing devices or else it is unable to make or receive calls For example if the LAN IP address of the Internet sharing device is 192 168 8 1 then the gateway s LAN IP address cannot be in the range between 192 168 8 1 192 168 8 254 If it is please change the LAN IP address of the gateway e g set the IP address to 192 168 99 254 instead DHCP Server Enable DHCP server jw IP Pool Starting Address ext Din 0 16 5 1 IP Pool ending Address prea 192 168 8 250 166 6 250 Lease Time l 9999hours H e Enable DHCP Server Enable or Disable DHCP server service of gateway e IP Pool Starting Address The first IP address to be assigned to DHCP clients e IP Pool ending Address The last IP address to be assigned to DHCP clients e Lease Time he valid period of an assigned IP address Domain Name Server Assignment e Auto C Mannal Domain Name Server Primary IP Doman Name Server Secondary IF e Domain Name Server Assignment The DNS information to be assigned to DHCP clients Auto Assigns the same DNS information of WAN port to the DHCP clients Manual Manually assign the DNS information for DHCP clients Pot of Web Access from WAND 65535 P e Port of Web Access from WAN Http port for WAN To make this setting the web configuration must be performed via the gateway s LAN port The gateway always uses port 80 for Http connections via L
22. must be checked Call Transfer or Call Waiting is active Call Transfer Enable the call transfer feature on the specific FXS port Call Waiting Enable the call waiting feature on the specific FXS port Calling Feature Instructions Call Hold Call will be put on hold after FLASH button pressed on the phone set The gateway will play on hold music which is provided by your VoIP network to the remote end Call Transfer Call will be put on hold after FLASH button pressed on local phone set gateway plays on hold music to the remote end Meanwhile the local user can dial out to another number after dial tone is observed After the handset is replaced back on hook the call on hold will then be transferred to the new call regardless of the status of the new call If the wrong number is dialed for the new call just press the FLASH button to get back the call on hold In another case if the local user doesn t hang up the phone after the new call is set up press the FLASH button to switch between the first call and the new call Please be informed that the PBX between phone sets and the gateway must support FLASH features in order to use this function If a phone set is connecting directly to the FXS port of the gateway and not functioning to FLASH please adjust the settings in Flash Detect Time in Advanced Options section Q NOTE The availability of the above features also depends on your VolP network 36 Please also check w
23. only applies to transit out calls of gateway FXO ports FXS Caller ID Generation Disable O DTMF FskK FXO Caller ID Detection Detection Level 0 FSK Caller ID Type Bellcore O ETSI Anonymous Caller ID CUR C Anonymous Transit in WO Caller IT Trunk Incoming Prompt Voice Default Greeting Recorded voice file Dial Tone FXO Hunting VoIP callin option Caller Indicate Dial Out FXO Hunting Default Dial Out FXO Line VoIP callin option Caller Indicate Dial Out v e FXS Caller ID Generation Select this option to enable the caller ID display function on FXS ports FSK is used for Australian caller ID standards e FXO Caller ID Detection Used to detect the Caller ID delivered from the PSTN to the FXO port When enabled the Caller ID detected on the FXO port will be sent to the SIP Proxy Server on transit in dialing out calls e Detection Level If FXO can t detect Caller ID try to adjust it until it can Q NOTE You have to enable Wait for Caller ID before FXO Trunk pick up to ensure Caller ID is detected correctly e FSK Caller ID Type Bellcore is used in Australia caller ID standards e Anonymous Caller ID CLIR When enabled the gateway will use anonymous as caller identification to place calls e Anonymous Transit in W O Caller ID When enabled if the FXO can detect caller ID in calls from PSTN the gateway will use the detected caller ID as caller identification for transit in calls if FXO can
24. protocols used on the Internet TCP is responsible for dividing data up into packets for delivery and reas sembling them at the destination while IP is responsible for delivering the packets from source to destination When TCP and IP are bundled with higher level applica tions such as HTTP FIP Telnet etc TCP IP refers to this whole suite of protocols An interactive character based program used to access a remote computer While HTTP the web protocol and FTP only allow you to download files from a remote computer Telnet allows you to log into and use a computer from a remote location SmartVoice Gateway s User Guide YML832 Rev2 TFTP TTL twisted pair upstream USB VC VCI VPI VSP WAN Web browser Web page Web site WLAN WWW SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Trivial File Transfer Protocol A protocol for file transfers TFTP is easier to use than File Transfer Protocol FTP but not as capable or secure Time To Live A field in an IP packet that limits the life span of that packet Originally meant as a time duration the TTL is usually represented instead as a maximum hop count each router that receives a packet decrements this field by one When the TTL reaches zero the packet is discarded The ordinary copper telephone wiring long used by telephone companies It con tains one or more wire pairs twisted together to reduce inductance and noise Each telephone line uses on
25. software information e Firmware Upgrade through TFTP FIP and proprietary image server e Configuration Backup Restore e Reset button with restore factory default function e Front Panel LED voice ports WAN LAN1 4 Run Power Alarm e Optional Auto Provisioning Server APS for mass deployment e SNMP V1 V2c optional O O O O CH SmartVoice Gateway s User Guide 7 YML832 Rev2 NEILOMM General Specifications e Power Adaptor AC 100V 240V 50 60Hz input DC 12V output e Temperature Operation 0 C 45 C e Storage 25 C 75 C e Humidity up to 90 RH non condensing e 4 port Model Dimension W D H 4 port 202 x 172 x 35 mm e 8 port Model Dimension W D H 4 port 287 x 161 x 38 mm e 4 port Model Weight 0 43Kg e 8 port Model Weight 1 34Kg Note Features are only available in models which have FXO ports Note The availability of these features may depend on your VoIP service provider s network 8 SmartVoice Gateway s User Guide YML832 Rev2 Melb om SmartVoice Gateway Hardware Description Front Panel all models e Power Indicator Green light indicates a normal power supply e Run Indicator Blinking green light indicates normal operation e Alarm Indicator When the system starts up the red light will blink It also indicates abnormal gateway behaviour e P1 PX stands for Port 1 Port X or Line 1 Line X e WAN stands for the WAN Port Indicator e 1 LX stands for the LAN P
26. table is used to prohibit dialing any numbers started with specified prefixes e f Level O the highest level is set to prohibit dialing any number started with prefix 0204 then any level below O including Levels 1 to 5 are also prohibited e f Level 1 is set to prohibit dialing any number with prefix O then any level below 1 including Levels 2 to 5 are also prohibited Since Level O is not restricted to any prefix therefore at level O users can dial a number with the prefix 0 Principle Downward Restriction If users at a higher level cannot dial a number with a certain prefix then users at lower levels also cannot dial a number with the same prefix Long Distance Exception Table This table handles any exceptions to the long distance call table Long Distance Exception Table 0 Sta ee a 1 020488988 2 dl 4 5 Instruction e According to the Long Distance Control Table users at Level O are prohibited from dialing a number with the prefix 0204 But if the number 020488988 is set in the Exception Table as above then users can dial this number Principle Upward Opening If the users at a lower level can dial a number with a certain prefix then the users at higher levels can also dial a number with the same prefix SmartVoice Gateway s User Guide 49 YML832 Rev2 NEILOMM 50 CPT Cadence Settings CPT Cadence setting parameters serve as the basis of an FXO interface to determine whether or not a PSTN
27. the Gateway s port 44 SmartVoice Gateway s User Guide YML832 Rev2 Lia speed Dial This system can set up 100 numbers for speed dialing Setting methods are as follows speed Dial 1 10 11 20 speed Dial Codef single digit 4 erica Humber To Dial speed Dial 1 55 32568791 speed Dial 2 E 521 Vee speed Dial 3 UU S562 Method 1 Single mapping Fill a short code into the Speed Dial Code column and enter the desired phone number into the Number To Dial column For example pick up the handset and dial 55 and the system will dial 32568791 Method 2 Multi mapping Fill the prefix code into the Speed Dial Code column and the format to transfer into the Number To Dial column For example pick up the handset and dial 301 and the system will dial 521301 lf the user dials 00 1657987456321 the system will DIAL 856 1657987456321 Q NOTE The gateway uses the key as a delimiter to detect end of dialed number input SmartVoice Gateway s User Guide 45 YML832 Rev2 NEILOMM Caller Filter Caller Filter Ge Allow Deny Enable Filter IF address Zu bmnet mask Jh l 23 4567 255 255 255 0 ro 1 This function is used to allow or deny the SIP Invite message from the Proxy list ONLY e Filter IP Address Enter the IP address that you would like to allow deny e Subnet mask Enter the subnet mask that is applied to the IP that entered in the Filter IP
28. 00 10 50 and the host ID is 1 See also binary IP address subnet Network Interface Card An adapter card that plugs into your computer and provides the physical interface to your network cabling which for Ethernet NICs is typically an RJ 45 connector See Ethernet HL AN The line that connects the NB9 NB9OW to a POTS line may be referred to as a pass through line Data transmitted on a network consists of units called packets Each packet con tains a payload the data plus overhead information such as where it came from source address and where it should go destination address Packet Internet or Inter Network Groper A program used to verify whether the host associated with an IP address is online It can also be used to reveal the IP address for a given domain name A physical access point to a device such as a computer or router through which data flows into and out of the device Plain Old Telephone Service Traditional analog telephone service using copper telephone lines Pronounced pots See also PSTN see splitter Point to Point Protocol A protocol for serial data transmission that is used to carry IP and other protocol data between your ISP and your computer The WAN interface on the My ADSL Modem uses two forms of PPP called PPPoA and PPPoE see also PPPoA PPPOE Point to Point Protocol over ATM One of the two types of PPP interfaces you can define for a Virtual Circuit VC the other type being PPPoE You ca
29. 6 118 121 122 123 124 191 141 152 142 153 143 125 126 194 144 155 145 156 146 311 301 312 302 131 132 133 211 201 212 202 213 203 214 204 WAN Port IP address Set Query Use in conjunction with function code 114 select 1 for a Static IP function Static IP 2 DHCP 3 PPPoE Must use 116 106 117 107 in conjunction with Set Query whether or not to use Public each other Telephone Book 0 Disable 1 Enable Set Query whether or not this Gateway acts as the phone book manager 0 Disable 1 Enable uery the connection to Phone book manager setting PPPoE Account Use in conjunction with function code 114 select Setting PPPoE Password 3 for a PPPoE function Setting NAT router public IP address Must use 123 and 124 in conjunction with each Uses NAT router port forwarding 0 Disable ther 1 Enable Register to Proxy Server Set Query 0 Disable Proxy Server IP address Set Query roxy Server Port Set Query et Proxy Server account et Proxy Server password ses STUN Set Query 0 Disable 1 Enable TUN IP address Set Query TUN Port Set Query AN Port IP address Set Query AN Port Subnet Mask Set Query lay Record greeting message m D e D CO aving greeting message Set Query International Prefix code Prefix dialed before making an international call e g 0011 Set Query Country Code Setting country code e g 61 set Query Area Prefix Code Long Distance Prefix
30. AN ports of the gateway Q NOTE For network security concern Web Access for WAN port is disabled by default port number 0 in this option means disable the Web Access To enable it simply type in a valid port number in this field SmartVoice Gateway s User Guide 23 YML832 Rev2 Lg QoS Settings WAN QoS WAN QoS Downstream Bandwidth Full x I Qos Upstream Bandwidth Full zs Tos Diffserv Settings signaling Precedence 3 Flash ki ToS IF Precedence Te Voire Data Precedence 5 CRITIC ECP Signaling Value 26 Assured Forwarding Class 3 Low Drop Precedence AF31 L DiffServ DSCP C Voke Data Value 46 Expedited Forwarding EF T e QoS Quality of Service Sets true bandwidth of your Internet connection to ensure sound quality during transmission When this function is enabled the voice packet has the highest priority to ensure telecommunication quality while less bandwidth is assigned for data transmission Some models of the VolP gateway without this function can adjust the bandwidth automatically Q NOTE The WAN QoS function only works as expected when you connect configure the gateway as described on Page 13 If the gateway is behind an Internet sharing device as described in Page 14 QoS for VoIP traffic should be guaranteed by your network routers and not the VolP gateway ToS DiffServ Type of Service DSCP The voice packet has the highest priority to ensure telecommunicat
31. Address Input IP address that provides various services servers e Server Port Range Input the port used by the LAN host 64 SmartVoice Gateway s User Guide YML832 Rev2 Lia DMZ Lets the server on the LAN to be directly exposed to the Internet for accessing data Either this function or the virtual server can be selected for use smartVoice Gateway s User Guide 65 YML832 Rev2 66 NEILOMM URL Filter URL filter is used to deny device from LAN accessing specific web sites The system will block the URL that contains the string Enable URLstringpattemtobeblocked IP Range SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM special Applications Provide multiple connections for special applications Enable Mame Incoming Type Incoming Fort Range Trigger Type Trigger Port Fange DC pe IIe DAP JS c for icon II BOT BOTH e 2000 2038 2050 2051 2069 2085 3010 2038 2050 2051 2069 2085 Ps eme am TCF gt d P pags mg C feee PC to Phone to Phone cm d rumm 12120 12122 24150 24220 12122241 50 24 220 Ise J 2053 2053 Ein Ge r ip E cf ET DIE P e Name The name of the special application e Incoming Type The protocol used by the special application e Incoming Port range Port range on the WAN side that will be used to access the application e Trigger Type The protocol used to trigger the application e Trigger Port Range Port range used to trigger the application smartVoice Gateway s
32. E 49 CPT aCe CUMS ee 50 Current Status and System INniormatiON sasani aa 57 DATE 1 58 lee EE 59 EMU HES E A A E A AEA EAE AE E E E E oe 60 IEE AN EEN 61 a IT EE 62 An RE 63 Virtual ener 64 HAN 65 HRC EEN 66 Dee tal PHC e 67 2 SmartVoice Gateway s User Guide YML832 Rev2 Lg NTP Network Time Protocol ccccccccssessssrevscssssssesevecaseveveesvsesarevacasevacarevaveneeveasevasauevaeeseesearevasazavanes 70 Sy Seis ANON OAE ONS saceressnereenaanagacnaatesdaeantoitanianasangins abesnaon anata A ORENEAN LRA fe SonWare URAC geegent eet Ee 73 Bas egret agate stg cena tei a tine at bain tan bth achat EE E E 74 4 Configuring the Gateway via IV 75 IVR Interactive Voice Response cccccccccccsseccseccsseecsseccsseecsseeceseecseeceseeseseesessesessescseescseesstseestseeseneess 76 5 Dialing and dialed number routing OMIMCIDIG isnrsnssneviencawexssiesiaineginnsanessenekasnstisuivnesiganiseiesaneaiinvadnstioantinsenersions 82 AE EET E E I EE E E ee cat SE E EENE E E A TE EA 82 Dialed Number Procossing e 82 Appendix Ee EE 84 Append B Capia MIOMA Le E 90 RJ 45 Network E 90 Straight and crossover cable configuration cccccccsecsecceeceecssecesescseecseecesescseecseeesseseseecsuesaeeestersaeens 91 Seele Let CADNO EEN 91 Brel ET II 91 Appendix C Registration and Warranty Information s sssssssisssrrssrrrssrrrsnrrrsnrrnnrinrrrnnrirenrrerrrrenrrirnrrrerrnns 92 IMPORTANT NOTE To ensure your Gateway complies w
33. EILOMM 76 IVR Interactive Voice Response The gateway provides a convenient IVR function Users only need to pick up a handset and enter the function code for the query and setting A PC is not required Q NOTE After finishing the settings make sure the new settings are saved This is so that the new settings will take effect after the system is restarted Instructions FXS Port 1 Connected the Gateway to the telephones as required 2 To access the gateway via IVR pick up the handset and press password Convert your password to a numerical sequence The character to number conversion can be acquired from PPPoE Character Conversion Table on page 86 3 After entering a correct IVR password you will hear a indication tone which is beep tones about approximate 1 second apart now the system is in IVR mode Enter function codes to check or set the gateway configurations For example The factory default IVR access password is admin Enter 4144534954 you are now in IVR setting mode enter a function code to check or configure the gateway If your password is 1234 then enter 1234 to enter IVR setting mode FXO Port 1 Connect the Gateway to the PSTN line as required 2 To access the gateway via IVR dial the phone number of the FXO Port using an external line You will hear the instruction enter value 3 Enter the IVR password The factory default code is admin Enter 4144534954 as abov
34. It shows IP address subnet mask default gateway and DNS server If you use PPPoE to obtain IP you can know if the IP is obtained through this e LAN Port Information It shows LAN port IP subnet mask and the status of DHCP server e Hardware It shows the hardware platform SmartVoice Gateway s User Guide 57 YML832 Rev2 58 NEILOMM RTP Packet Summary Displays the information of the last finished call It contains peer IP peer port packets sent packet received and packet lost Press the Refresh button to get the latest RTP Packet Summary Voice quality can be degraded significantly if packet lost exceeds 5 To avoid high packet loss you need either to increase your broadband bandwidth or configure your QoS in your broadband router RTP Packet Monitor Line l G b4kbps send Packet Count 0 Recerve Packet Count 0 Packet Lost Count E The last packet s source IP The last packet s source Port lo Line a Gall b4kbps send Packet Count 0 Recerve Packet Count 0 Packet Lost Count E The last packet s source IP The last packet s source Port lo ss 3 oni f kbps Send Packet Count lo Fecerwe Packet Count lo Facket Lost Count lo SmartVoice Gateway s User Guide YML832 Rev2 Lia STUN Inquiry Using STUN Inquiry to detect your IP sharing device s NAT type and communication between STUN server and client built in SmartVoice gateway STUN Inquiry NAT Tape Open STUN Server 1234 S
35. P address ISP LAN LED MAC address mask Mbps 86 When you send data through the Internet it is sent first from your computer to a router and then from one router to another until it finally reaches a router that is directly connected to the recipient Each individual leg of the data s journey is called a hop The number of hops that data has taken on its route to its destination Alterna tively the maximum number of hops that a packet is allowed to take before being discarded See also TTL A device usually a computer connected to a network Hyper Text Transfer Protocol HTTP is the main protocol used to transfer data from web sites so that it can be displayed by web browsers See also web browser Internet Control Message Protocol An Internet protocol used to report errors and other network related information The ping command makes use of ICMP Internet Group Management Protocol An Internet protocol that enables a computer to share information about its membership in multicast groups with adjacent routers A multicast group of computers is one whose members have designated as interested in receiving specific content from the others Multicasting to an IGMP group can be used to simultaneously update the address books of a group of mobile computer users or to send company newsletters to a distribution list See Microfilter The global collection of interconnected networks used for both private and busi ness
36. SIP Proxy server entries with failover mechanism e Polarity reversal detection FXO PSTN and generation FXS e 7 30 G Ill Real time T 38 Secured T 38 FAX relay e DIMF FSK Bellcore amp ETSI Caller ID detection and generation e Support Caller ID Restriction CLIR e FXO hang up detection Busy Tone cadence auto learning detection e Support VoIP to PSTN transit out PSTN to VolP transit in applications e Digit Map for dial plan SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM e Speed Dial e Local phone book for peer to peer calling e 164 Numbering amp ENUM support e Hot Line Warm Line support e Single Number Account reprehensive number for multiple ports e Group Hunting function e Recordable greeting message e Proprietary server and protocol enables small businesses to build private VoIP network and use standard SIP network as same time for dual network support e Supplementary call features o Call Hold Call Waiting Call Pickup o Call Forward Unconditional Busy No Answer o Call Transfer Unattended Attended o Three Way Calling Media Server required e Failsafe mechanism o Network failure o Service unavailable o Power loss e Analogue interface o Connector RU 11 o Signaling protocol Loop Start Configuration amp Maintenance e Configuration methods o Web o IVR o Telnet e Status reports Port status Registration status Ping tests STUN UPnP status Hardware
37. T Firewall and the gateway need to be configured correctly in order to allow the gateway to communicate with the Internet and VoIP network properly using different techniques to traverse the NAT Firewall Phone Phone Leased Line ADSL Gable Modem Note The above diagram shows a 4 port SmartVoice gateway for illustration purposes An 8 port SmartVoice gateway could also be used depending upon your network requirements smartVoice Gateway s User Guide 13 YML832 Rev2 NEILOMM The table shown below lists possible solutions for different network scenarios 14 LAN IP address of Internet sharing WAN IP of SmartVoice gateway NAT Traversal There are three ways to configure a SmartVoice gateway to traversing NAT in Internet sharing devices For details please refer to page 26 DDNS Settings For details please refer to page 27 for the DDNS Settings Please avoid IP address 192 168 8 1 192 168 8 254 You may need to change the settings of Internet sharing device or change the SmartVoice gateway LAN Port IP address Set as a Static private IP address or DHCP when the WAN port is set as a Static private IP assign the LAN IP address of the Internet sharing to as default gateway IP of SmartVoice gateway When the WAN IP is set as DHCP please make sure you have DHCP server running in network to issue an IP to the smartVoice gateway NAT Public IP STUN client UPnP Control point If the WAN of the IP sharing d
38. TTP Popular web browsers include Netscape Navigator and Microsoft Internet Explorer See also HTTP web site WWW A web site file typically containing text graphics and hyperlinks cross references to the other pages on that web site as well as to pages on other web sites When a user accesses a web site the first page that is displayed is called the Home page see also hyperlink web site A computer on the Internet that distributes information to and gets information from remote users through web browsers A web site typically consists of web pages that contain text graphics and hyperlinks See also hyperlink web page Wireless Local Area Network World Wide Web Also called the Web Collective term for all web sites anywhere in the world that can be accessed via the Internet POTS A telephone line used for a standard phone line and service will be referred to as POTS Plain Old Telephone Service 89 NEILOMM Appendix B Cable Information This cable information is provided for your reference only Please ensure you only connect the appropriate cable into the correct socket on either this product or your computer If you are unsure about which cable to use or which socket to connect it to please refer to the hardware installation section in this manual If you are still not sure about cable connections please contact a professional computer technician or NetComm for further advice RJ 45 Network Ports RJ 45 Network
39. TUN Server Port l024 65535 3478 Q NOTE If detected NAT type is Symmetric NAT then the gateway is not able to traverse the NAT of your Internet sharing devices This is not a flaw of the gateway s design but nature of STUN protocol design smartVoice Gateway s User Guide 59 YML832 Rev2 NEILOMM Ping Test Use ping to identify if the remote peer is reachable Fill in remote IP address and click Test will start the test Ping Test IP address 192 160 0 59 Request Count 1 100 PinglTestPacketSize 56 a F 60 SmartVoice Gateway s User Guide YML832 Rev2 Lia Port Filtering Port filtering enables you to control all data that can be transmitted in routers principles of filtering When the port used at the source end is within the limited scope it will be filtered without transmission Enable Port Filtering C e Enable port filtering whether to enable this function or not e Port Range Set the range of port to be filtered suppose it is 80 and when use protocol is Both or TCP all computers will be unable to use the services of http port 80 will be unable to browse normal Web pages Q NOTE If you filter port 80 it will also block you from web access to the gateway So be careful with these settings e TCP UDP Choose to either filter TCP or UDP or choose to filter both e Remark Remark field you can write comments by yourself smartVoice Gateway s User Guide 61 YML832 Rev2
40. There are Port Status Server Registration Status WAN Port Information LAN Port Information and Hardware Current Status Port Status Mo Type Extension Number Line Status Calls Dialed Number Proxy Register UPnP on RTP 1 FXS 5004 Idle 0 Successful 2 FRS T02 idle 0 Disabled 3 FXS 703 idle 0 Disabled 4 Ep 704 Idle 0 Disabled SIP Proxy Hunting Number Registration FAS Disabled 3 days 1 9 44 34 FXO Disabled 3 days 1 9 44 34 Server Registration Status DONS Registration Disabled 3 days 19 44 34 Phone Book Manager Registration Disabled 3 days 1 9 44 34 STUN Registration Disabled 3 days 19 44 34 UPnP Negotiation Disabled 3 days 19 44 34 System Information WAN Port Information Factory Default MAC Address 00 0C 2405 AE CC IP Address 192 166 1 2 Subnet Mask 255 255 255 0 Default Gateway 192 166 1254 DNS 168 95 1 1 LAN Port Information MAC Address 00 0C 2A 05 4E CD IP Address 192 15686 8 254 Subnet Mask 255 255 255 0 DHCP Server DHCP Server Enabled IP Pool Range 192 168 8 1 192 168 8 250 Lease Time 4 hours DNS 168 95 1 1 Hardware Hardware Platform PEx3S10 Driver 0 9 4 Build 1 4 28 Dec2005 13 51 39 DSP 482 e Port Status It includes if each port registers to Proxy successfully the lasted dialed number how many calls each port had since the system is start etc e Server Registration Status It shows the registration status of DDNS Phone Book Manager STUN and UPnP e WAN Port Information
41. User Guide 67 YML832 Rev2 NEILOMM DoS Prevention Settings Enable Dos Prevention Enable DoS Prevention on LAN Re VG SYN FO Packetsisecona 50 500 GZ FIN IER Packetsisecona en 500 Whole System Flood lr UDP IS Packets Second ICMP FO Packetsisecona 50 500 Vd Sch IS Packetsisecona op 300 i FIN IS Packetsisecona 30 300 Per Source IP Flood UDP IS Packets Second ICMP PO Packets Second 30 200 TCP UDP Port Scan TCP UDP Por Scan Level Low m TCP Scan Boo TCP SYN with Data Pe TCP Land Pe UDP Echo Chargen Pe WIDP Bomb Pe IOF Land Pe Ping of Death Re ICMP Smut O ICH Land CR IP Spot E Tear Drop Source Blocking Enable Source IP Blocking E Blocking Time 2 600 3 E e Enable DoS Prevention To prevent DoS from WAN e Enable DoS Prevention on LAN To prevent DoS from LAN e Packet Second If the same type of packets received in one second is more than the specified value then it will be treated as attacks And VolP gateway will block the IP if you checked Enable Source IP Blocking 68 SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Source Blocking Enable Source IP Blocking E Blocking Time 2 600 3 E e Enable Source IP Blocking Block the IP e Blocking Time The time to block the IP smartVoice Gateway s User Guide YML832 Rev2 69 NEILOMM 70 NTP Network Time Protocol Year
42. and so forth To determine which wire is wire 1 hold the RJ 45 cable tip with the spring clip facing towards the ground and the end pointing away from you The copper wires exposed upwards to your view The first wire on the far left is wire 1 You can also refer to the illustrations and charts of the internal wiring on the following page Straight Through Cabling 12345678 B OSPEZL 12345678 Lf 9S5PeEZ1L Note To prevent loss of signal make sure that the length of any twisted pair connection does not exceed 100 metres SmartVoice Gateway s User Guide 91 YML832 Rev2 NEILOMM Appendix C Registration and Warranty Information All NetComm Limited NetComm products have a standard 12 month warranty from date of purchase against defects in manufacturing and that the products will operate in accordance with the specifications outlined in the User Guide However some products have an extended warranty option please refer to your packaging To be eligible for the extended warranty you must supply the requested warranty information to NetComm within 30 days of the original purchase by registering on line via the NetComm web site at www netcomm com au Contact Information If you have any technical difficulties with your product please do not hesitate to contact NetComm s Customer Support Department Email support netcomm com au Fax 612 9424 2010 Web www netcomm com au Copyright Information This manual
43. atively the VoIP Gateway will register to a Proxy with the IP it resolves If you fail to make a call please contact your VoIP service provider Bind Proxy Interval for NAT This function is able to keep the binding is existed when VoIP Gateway is behind NAT and SIP Proxy is not able to keep the binding Initial Unregister After rebooting it is unregistered first and then do the general register process SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM FXS FXO Representative number registers to Proxy Line Type Number Register Invite with ID Account UserID Account Password Confirm Password FXS Representative Number 9966 9966 0006000000 TO FXO Representative Number 9977 kel 9977 eoccccccce Pee Assuming that your registered ID and password are individual the settings should be as above e FXS Representative Number Register all FXS ports as a hunting group e FXO Representative Number Register all FXO ports as a hunting group All the grouped FXO ports will be hunted automatically It is available when FXO registers to Proxy e Register Register to Proxy if ticked Hunting pattern of grouped FXS FXO ports will be based on the hunting policy you specified on page 33 Q NOTE Please contact your VolP provider about whether they can provide reprehensive numbers to allow you to use them for more than one FXS and FXO ports FXS and FXO reprehensive numbers should be different Each line register
44. be looked up from several tables defined in the gateway Once no match can be found it will look up again from the registered SIP Proxy Server The look up flow is shown below Speed Dial Extension Local Phone Phone Book SIP Table Number Book Manager Proxy A complete flow chart is on the next page 82 SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Start Enter a phone number D Is D defined in Speed Dial table Dial the number Yes defined in SpeedDial table No Is D defined in Extension table Yes Is D defined in Phonebook table Is D defined in Phonebook Manager Is D defined in SIP proxy server Dial out as defined in the first match case through the Dial D through Does this gateway the first available gateway has an FXO port to PSTN FXO port End SmartVoice Gateway s User Guide 83 YML832 Rev2 NEILOUMMT Appendix A Glossary 10BASE T 100BASE T ADSL analog ATM authenticate binary bit bps bridging broadband Broadcast co DHCP 84 A designation for the type of wiring used by Ethernet networks with a data rate of 10 Mbps Also known as Category 3 CAT 3 wiring See also data rate Ethernet A designation for the type of wiring used by Ethernet networks with a data rate of 100 Mbps Also known as Category 5 CAT 5 wiring See also data rate Ethernet Asymmetric Digital Subs
45. be made from a traditional telephone line to connect with a user behind the SmartVoice Gateway Note The above diagrams show a 4 port SmartVoice gateway for illustration purposes An 8 port SmartVoice gateway could also be used depending upon your network requirements SmartVoice Gateway s User Guide YML832 Rev2 Mel OWN 3 Configuring the Gateway via WEB Browser The gateway also allows users to change gateway settings using a web browser After opening a browser window enter the gateway s IP address as the website address in order to enter the Web configuration screen as shown in the following diagram IE Browser used for example Enter htto 192 168 1 2 The factory default WAN IP address for Gateway is 192 168 1 2 You can also enter 101 from the handset to inquire about the current WAN Port IP address The factory default LAN Port IP address is 192 168 8 254 Instructions e Open an Internet browser window Enter the gateway s WAN Port IP address in the website address area If the PC is connected to the LAN Port enter the LAN Port IP address The default is 192 168 8 254 The following registration screen will appear The factory default settings for both Login ID and Password are set to admin A NetComen 431 VolP Gateway fle Edt View Favortes Took kiep Qu CH AO Oma Yoram O O S m WBS BOrg sheha wb Aasch adie B etp 92 168 824 Yottr GATEWAY WECM After completing and con
46. bled If communicating with other Gateway has problem please disable this function FXS Group Hunting Ring Priority Hunting Ring Hunting v Sequential Ring Time 1 100 s 1 Linel 2 Line 2 3 Line 3 Hunting Ring It is able to set FXS group hunting using simultaneous ring or sequential ring Sequential Ring Time To set the ring time of each port when sequential ring is chosen Hunting Priority it can be adjusted using the Up or Down arrows SmartVoice Gateway s User Guide 29 YML832 Rev2 NEILOMM SIP Settings SIP Settings AU Call through OutBound Proxy CutBound Proxy IF Domain CutBound Proxy Port 1 65535 oe e All Call through OutBound Proxy An outbound proxy server handles SIP call signaling as a Standard SIP proxy server would Furthermore it receives and transmits phone conversation traffic media in between two communication parties This option tells the gateway to send and receive all SIP packets to the destined outbound proxy server rather than the remote gateway This helps VolP Calls to pass through any NAT protected network without additional settings or techniques Please make sure your VoIP service provider supports outbound proxy services before you enable it session Expiration J disable 10 1800 h Session Refresh Request Ze UPDATE re lNVITE Session Refresher Ze UAp O UAC e Session Expiration It is to avoid the billing of abnormal dropping the call because of Inter
47. criber Line The most commonly deployed type of DSL for home users The term asymmetrical refers to its unequal data rates for downloading and uploading the download rate is higher than the upload rate The asymmetrical rates benefit home users because they typically download much more data from the Internet than they upload Of data having a form is analogous to the data s original waveform The voice component in DSL is an analog signal See also digital Asynchronous Transfer Mode A standard for high speed transmission of data text voice and video widely used within the Internet ATM data rates range from 45 Mbps to 2 5 Gbps See also data rate To verify a user s identity such as by prompting for a password The base two system of numbers that uses only two digits O and 1 to represent all numbers In binary the number 1 is written as 1 2 as 10 3 as 11 4 as 100 etc Although expressed as decimal numbers for convenience IP addresses in actual use are binary numbers e g the IP address 209 191 4 240 is 1101000 1 10111111 00000100 11110000 in binary See also bit IP address network mask short for binary digit a bit is a number that can have two values O or 1 See also binary bits per second Passing data from your network to your ISP and vice versa using the hardware addresses of the devices at each location Bridging contrasts with routing which can add more intelligence to data transfers by using n
48. d to as Ethernet The most commonly installed computer network technology usually using twisted pair wiring Ethernet data rates are 10 Mbps and 100 Mbps See also BASE T 100BASE T twisted pair To screen out selected types of data based on filtering rules Filtering can be ap plied in one direction upstream or downstream or in both directions A rule that specifies what kinds of data a routing device will accept and or reject Filtering rules are defined to operate on an interface or multiple interfaces and in a particular direction upstream downstream or both Any method of protecting a computer or LAN connected to the Internet from intru sion or attack from the outside Some firewall protection can be provided by packet filtering and Network Address Translation services File Transfer Protocol A program used to transfer files between computers con nected to the Internet Common uses include uploading new or updated files to a web server and downloading files from a web server Gateway to Gateway Protocol An Internet protocol that specifies how gateway rout ers communicate with each other Abbreviation for Gigabits GIG uh bits per second or one billion bits per second Internet data rates are often expressed in Gbps Generic Routing Encapsulation TCP IP protocol suite transport layer encapsulation protocol 85 NEILOMM hop count host HTTP ICMP IGMP in line filter Internet intranet IP I
49. dialed before making a long distance call Prefix Code e g 0 set Query Area Code eg 02 for NSW SmartVoice Gateway s User Guide T1 YML832 Rev2 NEILOMM Function Code 215 205 216 206 217 207 109 409 909 209 Example Set Query Gateway Telephone Number Representative Number Set Query the extension number of Line 1 set Query the gateway web configuration interface port number Restoring factory default IP address configuration A static IP address for WAN Port IP 192 168 1 2 Mask 255 255 255 0 Gateway 192 168 1 254 Restoring factory default settings save settings Soft Upgrade SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM IP Configuration Settings WAN port Static IP Settings Q NOTE Complete static public private IP settings should include a static IP Option 1 under 114 IP address 111 Subnet Mask 112 and Default Gateway 113 Please contact your local Internet Service Provider ISP if you have any questions Function Command select a Static IP e After entering IVR mode dial 114 e After hearing Enter value dial 1 to select static IP IP address Settings e After entering IVR mode dial 111 After hearing Enter value enter your IP address followed by Example If the IP address is 192 168 1 200 dial 192 168 1 200 subnet Mask Settings e After entering IVR mode dial 112 After hearing Enter value enter your subnet mask
50. e You are now in the IVR setting mode Refer to the IVR Function Table over the page for the query codes 4 Once the first setting or query has been completed you will hear the tone indication again Then use the same procedure to make a second query or setting 5 Dial 509 to save the settings and wait for about 3 seconds for the confirmation tone To exit IVR mode simply hang up the phone Example gt enter the password 4144534954 You are now in IVR mode gt enter 101 to query IP address of the gateway s WAN port gt the system responds with an IP address gt you can continue with more settings or queries enter 111 to set IP address gt enter 192 168 1 2 IP number Inquire Current Gateway s WAN Port IP address After entering IVR mode dial 101 The system will repeat the current WAN Port IP address If the system does not repeat the IP address it indicates that the Gateway fails to get an IP from DHCP or PPPoE Please check that the cable connection account number and password are correct save Settings After entering IVR mode dial 509 Save Settings Wait for about 3 seconds and after hearing a confirmation tone 1 hang up the phone Please reboot the Gateway to enable the new settings SmartVoice Gateway s User Guide YML832 Rev2 Meibom IVR Functions Table Function Code Description Example 111 101 112 102 113 103 114 104 115 105 116 106 117 107 199 099 06
51. e Domain to Register Bind Proxy Interval for NAT 0 180 s fo Initial Unregister e Enable Support of SIP Proxy Server Soft Switch Enable the functions to inter work with Proxy server Soft Switch When SIP Proxy 1 and 2 are enabled the system will register to SIP Proxy 2 after all lines are failed to register to SIP Proxy 1 SIP Proxy 2 is a backup system e Proxy Server IP Domain Enter the Proxy Server IP address or URL Uniform Resource Locator You can set 3 redundant Proxy spread by semicolon EX 61 123 231 1 12 34 56 78 proxy sip sip e Proxy Server Port Enter the Proxy Server listen port number The default value is 5060 SmartVoice Gateway s User Guide 31 YML832 Rev2 Zeg 32 Proxy Server Realm This is used for gateway SIP account authentication in a SIP server In most cases the gateway can automatically detect your SIP server realm So you can leave this option as blank However if your SIP server requires you to use a specific realm you can manually type it in here If you fail to make a call please contact your VoIP service provider TTL Enter the desired time interval at which the gateway will report to your Proxy Server SIP Domain Use Domain to Register Enter the correct SIP domain to avoid registration failure it is not necessary to set this with some Proxy Servers If you enable Uses Domain to Register the VoIP Gateway will register to Proxy with the domain name you filed Altern
52. e pair In homes it is most often installed with two pairs For Ethernet LANs a higher grade called Category 3 CAT 3 is used for 1OBASE T net works and an even higher grade called Category 5 CAT 5 is used for 100BASE T networks See also 10BASE T 100BASE T Ethernet The direction of data transmission from the user to the Internet Universal Serial Bus A serial interface that lets you connect devices such as print ers scanners etc to your computer by simply plugging them in The My ADSL Modem is equipped with a USB interface for connecting to a stand alone PC Virtual Circuit A connection from your ADSL router to your ISP Virtual Circuit Identifier Together with the Virtual Path Identifier VPI the VCI uniquely identifies a VC Your ISP will tell you the VCI for each VC they provide See also VC Virtual Path Identifier Together with the Virtual Circuit Identifier VCI the VPI uniquely identifies a VC Your ISP will tell you the VPI for each VC they provide See also VC VoIP Service provider Wide Area Network Any network spread over a large geographical area such as a country or continent With respect to the My ADSL Modem WAN refers to the Internet A software program that uses Hyper Text Transfer Protocol HTTP to download information from and upload to web sites and displays the information which may consist of text graphic images audio or video to the user Web browsers use Hyper Text Transfer Protocol H
53. een a new IP address has to be used The same applies to the following two settings Setting Static IP IF address 15216812 Static IP IS Subnet mask 255 255 255 0 Default Gateway IP 192 168 1254 select Static IP and enter the IP address Subnet Mask and Default Gateway values Then click the Accept button at the bottom of the screen Save the settings and then restart the system Wait for about 40 seconds for the system to restart ADSL PPPoE Settings PPPoE Account PPPoE FEFoE e PFPoE Password Contin Password Select PPPoE and enter the Account Number Password and re enter Password to confirm Then click the Accept button at the bottom save the settings and then restart the system The system will take about 40 seconds to restart smartVoice Gateway s User Guide 21 YML832 Rev2 Lg 22 BigPond User Name BigPond Cable Password BigPond Cable Contin Password Login Server Click BigPond Cable Enter User Name and Password and then click the Accept button at the bottom DNS Settings Domain Mame Sener Assignment Auto Ce Manual Domain Name Server Primary IP Ier Domain Name Server Secondary IP Domain Name Server DNS While a gateway is accessing another gateway or computer with a hostname it will look up the IP address from the DNS provided by the ISP The ISP whilst negotiating with PPPoE or DHCP usually assigns the DNS
54. ent the FXO from engaging a line However if the line of the receiving party is engaged and his her PSTN uses a voice prompt to replace the traditional beep sound then the system would not be able to detect a busy tone Silence detection should then be used to determine whether or not to end the call CPT Auto Detect e 2 PSTN phone numbers or 2 PBX extension lines are needed e Connect one of the phone sets to a FXO port e The line of Dial Number must be on hook Set the outgoing phone number the same as the phone line that is in use as above and click the Accept button to start detection e f detection is successful the parameters obtained will automatically be inserted into the CPT parameter e Save settings and restart the system Detailed description is given below Click CPT auto detect at the bottom of Trunk CPT Settings Disable NOT WOT Setting D Disable E 2 Disable E 3 Disable E 4 Disable Low Frequency U 0 U 0 Congestion Tone Busy Tone High Frequency U 0 U 0 Use CPT auto detect lf CPT auto detect is used the function would halt every operation of the Gateway Select lam sure of it and then click the Accept button Wait for 15 seconds and then you will enter CPT auto detect window Uses CPT auto detect The function would halt every operation of the Gateway V I am sure of it smartVoice Gateway s User Guide 51 YML832 Rev2 NEILOMM 02 Direc
55. entional PSTN line to make calls Q IMPORTANT SAFETY INSTRUCTIONS e When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following e Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning e Do not use the telephone to report a gas leak in the vicinity of the leak e Use only the power cord indicated in this manual SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Items that you will need and things you will need to know To correctly install and set up your VoIP Gateway you will need to ensure that the required broadband hardware and services are setup and configured in the appropriate way to integrate this equipment Broadband Service e You will need access to a high speed broadband service via a RJ 45 Ethernet connection to a broadband modem VoIP Service e You will need a VoIP account from your VoIP service provider The quality of your voice service will depend on your service provider s network Note With the SmartVoice gateway s you will be able to build your private VoIP network but with limited voice call reachablity Computer Network e You will need a PC or laptop with a network card and Web browsing application for configuration only smartVoice Gateway s User Guide 5 YML832 Rev2 NEILOMM Ne
56. esult of accidental damage or damage in transit including but not limited to liquid spillage Your product has been used for any purposes other than that for which it is sold or in any way other than in strict accordance with the user manual supplied 5 Your product has been repaired or modified or attempted to be repaired or modified other than by a qualified person at a service centre authorised by NetComm and 6 The serial number has been defaced or altered in any way or if the serial number plate has been removed Limitations of Warranty The Trade Practices Act 1974 and corresponding State and Territory Fair Trading Acts or legalisation of another Government the relevant acts in certain circumstances imply mandatory conditions and warranties which cannot be excluded This warranty is in addition to and not in replacement for such conditions and warranties To the extent permitted by the Relevant Acts in relation to your product and any other materials provided with the product the Goods the liability of NetComm under the Relevant Acts is limited at the option of NetComm to e Replacement of the Goods or e Repair of the Goods or e Payment of the cost of replacing the Goods or e Payment of the cost of having the Goods repaired smartVoice Gateway s User Guide 93 YML832 Rev2 NetComm Limited Asn 85 002 490 486 IH 7A PO Box 1200 Lane Cove NSW 2066 Australia E sales netcomm com au W www netcomm co
57. etwork addresses instead The My ADSL Modem can perform both routing and bridging Typically when both functions are enabled the device routes IP data and bridges all other types of data See also routing A telecommunications technology that can send different types of data over the same medium DSL is a broadband technology To send data to all computers on a network Central Office A circuit switch that terminates all the local access lines in a particular geographic serving area a physical building where the local switching equipment is found xDSL lines running from a subscriber s home connect at their serving central office Dynamic Host Configuration Protocol DHCP automates address assignment and management When a computer connects to the LAN DHCP assigns it an IP ad dress from a shared pool of IP addresses after a specified time limit DHCP returns the address to the pool SmartVoice Gateway s User Guide YML832 Rev2 DHCP relay DHCP server digital DNS domain name download DSL Ethernet Filtering filtering rule Firewall FTP GGP Gbps GRE SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Dynamic Host Configuration Protocol relay A DHCP relay is a computer that forwards DHCP data between computers that request IP addresses and the DHCP server that assigns the addresses Each of the My ADSL Modem s interfaces can be configured as a DHCP relay See DHCP Dynamic Host Configu
58. evice has a static public IP address then the NAT IP Domain address is set as the Public IP address of the Internet sharing devices lf the WAN of the Internet sharing device uses a dynamic public IP address and you specify a domain name in NAT IP Domain field which has to comply with the DDNS settings Note you also need to forward specific ports on the NAT router to the WAN port of the SmartVoice gateway Enable STUN client will avoid problems of configuring port forwarding in the Internet sharing device but some NAT routers do not support STUN Using UPnP to enable the SmartVoice gateway to pass through NAT of Internet sharing device This function only works when the Internet sharing devices support UPnP and has it enabled The WAN of the Internet sharing device _ Unnecessary Disabled has a static public IP address The WAN of the Internet sharing device Enabled enter the registered has a dynamic IP address URL Uniform Resource Locator and DDNS server info into corresponding areas SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Gateway Assigned with a Public IP Address and Serving as an Internet Sharing Device The SmartVoice gateway will have a Public IP address regardless of whether it is the public IP from a Static setting DHCP using a Cable Modem or PPPoE to connect to your ADSL account and can use the built in Internet sharing functions to allow other PCs attached to SmartVo
59. eway IP and username password settings Other settings still remain in the gateway s flash memory A complete hardware reset can be done through the gateway s IVR system and Web configuration interface SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM 2 Installation and Applications Connecting your SmartVoice Gateway s 1 Connect the WAN port of your SmartVoice Gateway to your Broadband Modem using an ethernet cable 2 Connect the power adapter to your SmartVoice Gateway and plug it into a powerpoint Q Please use the power adapter that comes with VolP gateway Using an adapter other than the one supplied with the VolP gateway may cause problems and will affect the warranty of the product 3 Connect the Phone or PSTN lines as required to setup your SmartVoice Gateway The way you setup the lines will depend on the model you have purchased Refer to the following sections on both Network Connections and Telephone Connections for more information on the possible applications of your SmartVoice Gateway Once you have connected your gateway you can configure it using one of the two configuration options provided 1 Web Interface 2 Telephone IVR Interactive Voice Response The IVR provides basic query and configuration while the Web interface provides a full configuration SmartVoice Gateway s User Guide 11 YML832 Rev2 NEILOMM Network Connections Possible network connections are divided into 3 basic modes a
60. ff after the extension ring up then presse before hook off After detecting it will be as below Detect again Detection Value oe Tone Low Frequency High Frequency TI ON T arr i TI ON T_OFF_2 Dial Tone am 3000 m e o e e SS Current Value Tone Low Frequency High Frequency KS ON 1 ES OFF i SS ON z DS UE ee Dial Tone 3000 0 Congestion Tone aE If you sure ovenwrite Current Value please click Accept Accept smartVoice Gateway s User Guide 93 YML832 Rev2 NEILOMM Connected to a PBX Extension Line If the gateway is connected to a PBX extension line then the busy tone of both the PBX and the PSTN must be detected Connecting to a PBX extension line and detecting the busy tone of the PBX Note The above diagrams show a 4 port SmartVoice gateway for illustration purposes An 8 port SmartVoice gateway could also be used depending upon your network requirements CPT Auto Detect System Operation Tone Detect Time F Dial Tone 9 5 15sees V Reorder Tone 9 5 15se0s Z Busy Tone 9 5 1Ssees Detect Channel 3 4 3 Phone Number 301 Dial Number 307 Save detect value to CPT group 1 w e Connect one of the PBX extension lines to the Gateway FXO Port e Detect Channel Enter 4 if the trunk line is connected to P4 and uses P4 for outgoing detection e Phone Number Set the number of the FXO line to detect Reorder Tone e Dial
61. firming the settings some of the settings will take effect immediately but some settings e g network related settings will only take effect after the gateway is restarted Please go to System Operation to save the settings before restarting the system The gateway doesn t allow multiple users to configure the gateway at same time Once a user logs into the gateway other users from different IP addresses cannot login at the same time Please remember to logout or restart the system if you are not using the web configuration function SmartVoice Gateway s User Guide 19 YML832 Rev2 NEILOMM Network Settings The network settings are used to set the gateway s communication ports IP configurations DNS and DHCP server etc Network Settings WAN Current WAN IP Address 192 168 1 192 Listen Port UDP 1 65535 5060 RTP Starting Port UDP 1 65500 9000 DHCP IP address Static IP O Subnet mask 255 255 25 Default Gateway IP PPPoE Account PPPoE PPPOE Password nn Confirm Password en User Name BigPond Cable BigPond Cable Password nannt Confirm Password sceeeeeeee Domain Name Server Assignment Auto Manual Domain Name Server Primary IP Domain Name Server Secondary IP Factory Default MAC Address e Your MAC Address Current MAC Address e Current WAN IP Address The IP address of the WAN port e Listen Port UDP It is not necessary to change the protocol of the communicati
62. ial out Prefix H is the number dialed automatically by the system when the FXO interface diverts a Call to the PSTN by VoIP e FXO Line Default Dial Out Default number that FXO will dial out when it receive an incoming call from VoIP Example lf PBX extension needs to dial 0 to make a PSTN call and the FXO ports are connected to PBX extension In this case the Dial out prefix should be set to O If the PBX requires some delay time before capturing a line then the trunk prefix should be set as 0 so that after dialing a O it will pause for 1 second before dialing the destination number Each comma represents a 1 second delay If more delay time is required simply add more commas Please note that if a Dial out prefix is set the line won t be able to dial any PBX extension line the FXS interface does not have a trunk prefix function SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM e Group Hunting Select group hunting when there is an incoming call and the gateway will automatically assign an unassigned call according to the Hunting Priority If Line 2 does not want to be set as an assigned line to receive any inbound calls the function can be disabled Users can also use the Up or Down key to adjust hunting priority No setting is required for the FXO interface e Enable FAX Enable this line to detect if there is a FAX tone to transfer the codec Trunk Hunting Order Firstidle First Idle Tran
63. ice gateway LAN ports to share the Internet connection The network connection is shown in following diagram C aw Ks i gt LAF NW d gt e Ze KC e Phone Phone Leased Line ADSL Cable Modem DHCP service for PCs please refer to page Default private IP addresses of the gateway LAN ranging 24 for the gateway DHCP server settings from 192 168 8 1 192 168 8 253 subnet Mask 255 255 255 0 Default Gateway 192 168 8 254 PC can be set either in DHCP or static IP mode Note The above diagram shows a 4 port SmartVoice gateway for illustration purposes An 8 port SmartVoice gateway could also be used depending upon your network requirements smartVoice Gateway s User Guide 15 YML832 Rev2 NEILOMM Telephone Connection Example of SmartVoice Gateway using FXS interfaces smartVoice Gateway connecting directly to phone sets After connecting telephone sets to Phonel Phone4 users can make direct calls Phone1 Phone4 are FXS interfaces Each set acts as an independent extension line Integrating the SmartVoice Gateway with PBX Phone1 Phone4 are FXS interfaces and some of them can be connected to telephone sets for direct calls Others can be connected to the PBX CO lines so that other extension lines can make VoIP calls Note The above diagrams show a 4 port SmartVoice gateway for illustration purposes An 8 port SmartVoice gateway could also be used depending upon your network requirements 16 S
64. igit Count 0 disable 1 40 Route eo mo VolP z 2 a e fo emn gt M IL 10 Auto VoIP first o DS Auto VoIP first 4 Enable Enable detection of this entry Leading Digits The leading digits for the VolP gateway to scan while the user is dialing Total Digit Count Total number of digits that VolP gateway should accept 0 means that the VoIP gateway scans leading digits only and disregards total digit count Route The interface that calls should go through if above conditions are satisfied Example For the above setting if a user dialed 0394978867 which matches Digit Map rule 1 then the gateway will route this call through VoIP If 0294278766 is dialed then the gateway will route this call through PSTN smartVoice Gateway s User Guide YML832 Rev2 43 Meibom Phone Book The system can set up and store 100 phone numbers in the phone book and provide an IP address query when calling other Gateway s If no Phone book manager is set within a Gateway group then all Gateway systems have to set up phone data for each VolP gateway to communicate with each other Local Phone Book 1 5 6 10 D Gateway Name Gateway Number IP Domain Name Fort D Pe ai Pe e Gateway Name Enter the Gateway s code or an easy to remember name e Gateway Number Enter the desired Gateway number e 1P Domain Name Enter the IP address or URL Uniform Resource Locator of the Gateway e Port Enter
65. information In the case that the DNS is not assigned automatically or WAN port is assigned with a static IP address the DNS information must be assigned manually Auto Gateway uses primary amp secondary DNS addresses from ISP s DHCP server or PPPoE server Manual Enter the primary amp secondary DNS addresses manually Please be sure the IP addresses are correct otherwise the gateway will not be able to access any hosts with their hostname Clone MAC Factory Default MAC Address fonoc2a050341 Restore Your MAC Address P0001 CD4ARA Clone Coment MAC Address onoc2a050341 some Internet Service Providers ISP assign the bandwidth via the MAC Media Access Control address You can click the Clone button to type in a MAC address which is recognized by ISP It is only necessary to fill in the field if required by your ISP The Your MAC Address will be blank as you log in through WAN port SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM LAN interface mode LAN interface mode e Pouter C Bridge e Router The system serves as a router e Bridge The system serves as a bridge between WAN port and LAN port LAN default gateway will still be accessible for configuration Network Settings LAN LAN IP LAN default Gateway 192 168 8254 onbe mask 255 255 255 0 e Network Settings LAN The gateway s LAN IP address and subnet mask value Please note that the gateway is built under NAT The
66. ion quality the larger the value you set the higher priority you will get Q NOTE Please contact your ISP when you configure these values 24 SmartVoice Gateway s User Guide YML832 Rev2 Meibom NAT DDNS NAT Traversal HAT Traversal HAT Public IP M HAT IP Domain hostname ddnsserve com STUH Server IF Domain Enable STUH Client STUN Server Port 1024 65535 pr Enable UPnP Control Point E If a gateway is set up behind an Internet sharing device you can select either the NAT or STUN protocol e NAT Public IP The IP address used by the gateway should be a private address Furthermore users must set the Virtual Server Mapping in the Internet sharing device For example a virtual server is usually defined as a Service Port and all requests to this port will be redirected to this specified server s private IP address The default ports of the gateway are listed below e Listen Port UDP 5060 e RTP Starting Port UDP 9000 9015 Listen Port used for telephone communication e Port of Web Access from WAN TCP the number you specified in this option in Network settings page Q NOTE You need to configure your Internet sharing device to forward the above ports to the WAN IP address of the gateway e NAT IP Domain Enter the NAT Server IP address real public IP address of the Internet sharing device or fill in a true URL Uniform Resource Locator when DDNS is used Please refer to the DDNS settings Q
67. is copyright Apart from any fair dealing for the purposes of private study research criticism or review as permitted under the Copyright Act no part may be reproduced stored in a retrieval system or transmitted in any form by any means be it electronic mechanical recording or otherwise without the prior written permission of NetComm Limited NetComm Limited accepts no liability or responsibility for consequences arising from the use of this product Please note that the images used in this document may vary slightly from those of the actual product Specifications are accurate at the time of the preparation of this document but are subject to change without notice NetComm Limited reserves the right to change the specifications and operating details of this product without notice NetComm is a registered trademark of NetComm Limited All other trademarks are acknowledged the property of their respective owners Customer Information ACA Australian Communications Authority requires you to be aware of the following information and warnings 1 This unit shall be connected to the Telecommunication Network through a line cord which meets the requirements of the ACA TS008 Standard 2 This equipment has been tested and found to comply with the Standards for C Tick and or A Tick as set by the ACA These standards are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates u
68. ith Australian Standards The protective earthing terminal shall be permanently connected via building wire The colour of the protective earth conductor insulation shall be green and yellow The protective earthing conductor shall be permanently connected first prior to other connections eg telephone cables and removed last after all other cables have been disconnected The protective earthing shall not rely on telecommunications network or a cable distribution system SmartVoice Gateway s User Guide 3 YML832 Rev2 NEILOMM 1 Introduction Product Overview The NetComm SmartVoice series of stand alone VolP Gateways carry both voice and facsimile over an IP network They support the SIP industry standard call control protocol to be compatible with free registration services or VolP service providers systems and they work in two different modes UA User Agent or Server As a standard user agent the gateways are compatible with all well known Soft Switches and SIP proxy servers With optional server software the gateways can also be configured to establish a private VolP network over the Internet without a 3 party SIP Proxy Server Each of the SmartVoice series VoIP gateways have a different combination of FXS and FXO ports FXS ports are used to connect directly to a telephone set and FXO ports are used to connect directly to PSTN lines There are anumber of SmartVoice Gateway models available with 4 port and 8 port combi
69. ith your service provider on these services SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Advanced Options Administrators Mame Administrator s Password Fe Confirm Password Fe Web UI Login ID Web UN WR Password aaa Confirm Password i Web Ul auto logout 30 300 s 60 Q NOTE There are two levels to enter Web Administrator is able to change all settings Web UI only changes some settings e Administrator s name and Password Enter administrator name and password which has the highest level of control of the gateway e Web UI Login ID and Web UI IVR Password Enter login ID and password when you log into the Web interface IVR of the gateway as a normal user e Web UI auto log out If a user does not act within the effective time range when logging into the web interface the user will be disconnected from the web page to allow others to login Dial Wait Timeout 1 60 s 10 Inter Digits Timeout 1 60 s 4 Minimum DTMF ON Length 40 500 ms E Minimum DTMF OFF Length 40 500 ms 80 DTMF Detection Sensitivity less O1 O2 3 O4 O5 more F Enable Hook Flash Event Enable Out ofBand DTMF Y RFC 2833 Payload Type 101 O SIP Info Use Second CPT after SIP registered Line Settings Gain Flash Time Enable Polarity Reversal e Dial Wait Timeout Use it to set the waiting time for the user s first key pressing when dialing a number The user will hear a busy tone if he she does
70. l Out FXS Group Enable FAX 0 60 s 1 kel FXS O 0 2 ke FXS TT 0 3 M re o 0 4 M FXO E 0 i EI e Enable To enable a line if some lines are not used disable them Pause Function to avoid unnecessary waiting when an incoming call is diverting to this line Hotline Functions e FXS port When the user picks up the phone the gateway automatically dials your assigned hotline number When in hotline mode other phone numbers cannot be dialed e FXO port When receiving a call from an outside line the gateway will divert the call to the assigned hotline number e Hot Line No Enter the hot line number for automatic dialing function e Warm Line When the Warm Line function is in use user can dial a number Otherwise the system will divert incoming calls from an outside line to the Hot Line Number after a set wait time Example Assume the assigned hotline for the SmartVoice Gateway line 3 is 701 and the Warm Line Hot Line Delay is 5 seconds If no extension number is dialed within 5 seconds the call will be automatically diverted to the assigned hotline ext 701 The system allows users to record a voice prompt e g Please enter an extension number or wait for the operator to connect you to use in this situation Assume the assigned hotline for the SmartVoice Gateway line 4 is 702 and the wait time is O second When P4 receives a call from an outside line it will be automatically diverted to extension 702 e D
71. le Drop Silent Call Timeout 30 3600 s i 20 This is used as a standard to determine whether or not to hang up the phone The system will hang up the phone automatically to avoid keeping the line engaged if the detected volume is below the Silence Detection Threshold and the time exceeds the Drop Silent Call Timeout smartVoice Gateway s User Guide 4 YML832 Rev2 NEILOMM Drop Inactive Call e Silence Detection Threshold he volume below the threshold is used as a standard to determine whether or not to hang up the phone e Drop Silent Call Timeout If the detected volume is below the threshold and the time exceeds the silence detection interval the system will hang up the phone automatically to avoid keeping the line engaged Q NOTE Please be careful with these setting Improper values might cause unexpected automatic disconnection of a call Default values are recommended 42 SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Digit Map There are 50 sets of leading digit entries to choose voice routing interface Auto select PSTN or VoIP Default Call Route Auto OI first ll Default Call Route The default call route can be Auto VolP PSTN and Deny Auto VoIP first The call route is VoIP first and the next is PSTN VoIP The call route is VoIP only PSTN The call route is PSTN only Deny The call will be deny if the dial out number is not in the table Enable Leading Digits Total D
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73. martVoice Gateway s User Guide YML832 Rev2 Meibom SmartVoice Gateway connecting directly to the Telephone Line of a PSTN Example of SmartVoice Gateway using FXO interfaces Line1 Line4 are FXO interfaces and can all be connected to a PSTN to serve as a bridge between the PSTN and VolP network Integrating the SmartVoice Gateway with PBX Line1 Line4 are FXO interfaces and can be connected with PBX extension lines this is exclusively for an analog interface and is not applicable for a digital interface Note The above diagrams show a 4 port SmartVoice gateway for illustration purposes An 8 port SmartVoice gateway could also be used depending upon your network requirements SmartVoice Gateway s User Guide 17 YML832 Rev2 Lg Example of SmartVoice Gateway using a combination of FXS and FXO ports Phone1 Phone2 are FXS interfaces and can be directly connected to telephone sets for direct calls Line1 Line2 are FXO interfaces and can be connected to PSTN lines to serve as a bridge between the PSTN and other VoIP telephones The system also allows a call to be made from a traditional telephone line to connect with a user behind the SmartVoice Gateway Integrating the SmartVoice Gateway with PBX Phone Phone2 are FXS interfaces and can be connected to PBX CO lines Line1 Line2 are FXO interfaces and can be connected to a PSTN to act as a bridge between the PSTN and other VolP telephones The system also allows a call to
74. me will be overwritten e Finally click the Accept button smartVoice Gateway s User Guide 55 YML832 Rev2 Meibom 56 Filling in the CPT Table Fill in the table after the detection is completed as below where the values are the frequency and On and Off ratio detected Please click the Accept button If connecting the Gateway to a PBX extension line please do not set the detected busy tone of the PBX and the PSTN in the same set otherwise the value detected the first time will be overwritten Detect again ain n Detection Value E Tone eg Low Frequency High Frequency TI ON T OFF 1 TI ON ieee Dial Tone rf o S000 Pere fe BusyTone 20 20 oo o ooo Current Value a Tone Low Frequency High Frequency ES ON 1 E OFF _1 ie ON 2 ae EI Dial Tone 3000 Congestion Tone E TE If vou sure ovenante Current Value please click Accept save Settings Save the settings and restart the system after the test is completed Then click the Accept button The Gateway will use the new parameter to detect whether a call has ended l Save Settings Save all configurations Be sure to save all settings before restart T Restart Restart the Gateway right away All calls will be DROPPED when Restart SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Current Status and System Information These two pages show that the status of VolP Gateway
75. n define only one PPPoA interface per VC Point to Point Protocol over Ethernet One of the two types of PPP interfaces you can define for a Virtual Circuit VC the other type being PPPoA You can define one or more PPPoE interfaces per VC 8 NEILOMM protocol remote RIP RJ 11 RJ 45 routing rule SDNS SNMP splitter splitterless subnet subnet mask TCP TCP IP Telnet 88 A set of rules governing the transmission of data In order for a data transmission to work both ends of the connection have to follow the rules of the protocol In a physically separate location For example an employee away on travel who logs in to the company s intranet is a remote user Routing Information Protocol The original TCP IP routing protocol There are two versions of RIP version and version Il Registered Jack Standard 11 The standard plug used to connect telephones fax machines modems etc to a telephone jack It is a 6 pin connector usually containing four wires Registered Jack Standard 45 The 8 pin plug used in transmitting data over phone lines Ethernet cabling usually uses this type of connector Forwarding data between your network and the Internet on the most efficient route based on the data s destination IP address and current network conditions A device that performs routing is called a router See filtering rule NAT rule secondary Domain Name System server A DNS server that can be
76. nations The gateways can be seamlessly integrated into existing networks by connecting to a phone set PBX key telephone system fax machine or PSTN line With only a broadband connection such as an ADSL bridge router Cable Modem or leased line router the gateways allow you to gain access to voice and fax services over an IP network thereby reducing the cost of international and long distance calls In addition each gateway includes an in built 4 port Ethernet switch which supports comprehensive Internet gateway functions to accommodate other PCs or IP devices to share the same broadband stream The QoS function allows voice and data traffic to flow through at the highest priority and with TOS DiffServ bit enabled it guarantees that voice packets will have the first priority to pass through a TOS DiffServ enabled router With the support of DDNS the gateways are reachable by a domain name where the IP address is dynamically assigned by the ISP thereby allowing users to host a web site or mail server in a PPPoE or DHCP network Each gateway can be assigned with a fixed IP address or by DHCP PPPoE adopting the G 711 G 726 G 29A or G 723 1 voice compression format to save the network bandwidth while providing real time and toll quality voice In addition in the event that the power supply fails or the Internet connection is lost each gateway can divert the FXS lines to the PSTN network on the FXO ports so that users can still use their conv
77. net The default is disabled e Session Refresh Request to send the packet of UPDATE or re INVITE to e Session Refresher It is the gateway s role in Session Timer UAS is an originator and UAC is a replier 30 SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM E 164 International Call Prefix Digit E Country Code eS Long Distance Call Prefix Digit Area Code en To Invite Proxy E 164 Numbering Transform to Transit Out TI ENUM Header Exception Jg e International Call Prefix Digit Enter the International call prefix e Country Code Select the desired country code e Long Distance Call Prefix Digit The long distance prefix digit for making a long distance call e Area Code Please enter the area code e E 164 Numbering To invite Proxy to follow the E 164 rule It depends on the Proxy Q NOTE All settings in this section are specific to your VolP network Please ask your VolP service provider whether they require these settings l Enable Support of SIP Proxy Server Soft Switch Enable SIP Proxy 1 Proxy Server IP f Domain fi 92 168 1 1 Proxy Server Port 1 65535 5060 Proxy Server Realm TTL Registration interval 10 7200 s 600 SIP Domain lt Use Domain to Register E Enable SIP Proxy 2 Proxy Server IP Domain 19216811 Proxy Server Port 1 65535 po Proxy Server Realm IT TTL Registration interval 10 7200 s ba SIP Domain Ss Us
78. not detect caller ID the gateway will use anonymous as caller identification for transit in calls When it not checked if the FXO can detect caller ID in calls from PSTN the gateway will use the detected caller ID as caller identification for transit in calls if FXO cannot detect caller ID the gateway will use its port phone number as caller identification for transit in calls e Trunk Incoming Prompt Voice Select the greeting must use the IVR 132 function to record a voice file when FXO receives an inbound call transit in e FXO Hunting VolP call in option Caller Indicate Dial Out When users make calls to FXO ports from Internet they will be required to dial a PSTN number after the calls connects to FXO port Default Dial Out When users make calls to FXO ports from Internet the gateway will dial to PSTN with the number filled in FXO Hunting Default Dial Out SmartVoice Gateway s User Guide 21 YML832 Rev2 Meibom 28 e FXO Hunting Default Dial Out This will take effect as FXO Hunting VoIP call in option is set to Default Dial Out e FXO Line VoIP call in options The usage of this option is as same as FXO Hunting VoIP call in option The Default Dial Out refers to individual lines rather than a hunting group The individual FXO line default dial out number can be set in Line configuration section as below Warm Line Line Enable Type HotLine Hot Line No Hot Line Delay Dial Out Prefix FXO Line Default Dia
79. not press the first key within the set time frame e Inter Digits Timeout Set the waiting time between each key pressing The entered numbers will be dialed after the timeout e Minimum DTMF ON Length Dial on Minimum DTMF OFF Length Dial off between tones Used to set dial tone when a call is being diverted to another extension e DTMF Detection Sensitivity Used to adjust the sensitivity of the telephone keys e Enable Out of Band DTMF To send DTMF keys 0 9 follow the RFC2833 rules or via SIP Info Q NOTE Out of Band DTMF transport method may vary with different VolP networks please contact your VolP provider for their preferred method NOTE The 800 series gateway has three extra options compared to the 400 series gateway FXO Dial Type FXO Impendance and FX Impedance Use the default settings for these options as they have been configured for the Australian telephone network SmartVoice Gateway s User Guide 37 YML832 Rev2 NEILOMM e Payload Type payload type of RFC2833 e Uses Second CPT for VoIP Call This function is usually applied when the user selects VolP as the primary path for outgoing calls and PSTN as the backup By enabling this function the gateway will generate a different set of tones to inform the user that VoIP is in service Should VolP fail and falloack to PSTN the user will hear PSTN tones instead of the second set CPT for CPT related settings please refer to Trunk Management gt CPT
80. on a Phone Book Manager server which your gateway registers on To make a call to the gateway simply dial 5700 which will cause one of the FXS ports of the gateway to ring the ringing port depends on hunting policy of the gateway If the gateway has configured its line extensions as 901 904 then to reach the extension line 902 of the gateway you just simply dial 5700902 smartVoice Gateway s User Guide 35 YML832 Rev2 NEILOMM Calling Features Calling Features Line Type Do Not Disturb Unconditional Forward Busy Forward No Answer Forward Call Hold Call Transfer Call Waiting O Fi FXS Representative Number NIA NIA N A NA i oO d FXO Representative Number NIA NIA N A N A O O Cl After 1 0 60 s 1 FXS oO bk o o e ve o o After 10 60 s a Si g e er O o Elam 0 60 is a SI o 4 FXO g D ER NIA NIA NIA N A Do Not Disturb It will only be able to call out when it is enabled All incoming calls will be restricted Unconditional Forward All incoming calls will be forwarded to the Forwarding Number automatically If it forwards to FXO it only make FXO hook off not make FXO dial out Busy Forward Forward the incoming call to Forwarding Number when the port is busy No Answer Forward Forward the incoming call to Forwarding Number after ring timeout expires without answer Call Hold Enable the call hold feature on the specific FXS port Q NOTE Call Hold
81. on port used by the gateway unless it conflicts with ports used by another device in your network e RTP Starting Port UDP The initial value of the port number for transmitting voice data among gateway s Each line requires 2 ports For example the 400 series gateway requires 8 UDP ports and the 800 series gateway requires 16 UDP ports It is not necessary to change these unless it conflicts with ports used by another device in your network For example if the starting port is 9000 then Line 1 is using ports 9000 and 9001 and Line 2 is using ports 9002 and 9003 and so forth IP Configuration Setting WAN Port There are three methods of obtaining a WAN IP address 1 Static IP 2 DHCP means a Dynamic IP Cable Modem 3 PPPoE Dialup ADSL Using the DHCP and PPPoE for obtaining an IP address may vary If you are not familiar with the network connection please contact your local ISP 20 SmartVoice Gateway s User Guide YML832 Rev2 Meibom Setting Dynamic IP DHCP Click DHCP to obtain a Dynamic IP address and then click the Accept button at the bottom of the screen To save the settings click System Operation to select Save Settings Restart and then click the Accept button Wait for a while about 40 seconds and the system will obtain the related IP value from the DHCP Server Q NOTE After the system has obtained a new IP address if using WAN Port to enter the Web Configuration Scr
82. ort Indicator v When starting up the system the Alarm Run and Power indicators will light up After approximately 15 seconds the Alarm indicator will go off the Run indicator will blink green and the Power indicator will stay green under operational conditions H the Alarm indicator continues to blink it means the system is currently communicating with the ISP and has yet to obtain an IP address v When the WAN is connected the WAN indicator will light up green and if data is being transmitted over the Internet the indicator blinks green and orange SmartVoice Gateway s User Guide 9 YML832 Rev2 NEILOMM Rear Panel all models Phone ports are telephone ports FXS to be connected to telephone sets or PBX CO ports Line ports FXO are to be connected to PSTN lines telephone lines from a PSTN network Q NOTE Do not connect FXS ports to each other Also do not connect any FXS port directly to a PSTN line or internal PBX Doing so may damage VolP gateway Restore the Gateway To restore the gateway to its factory default setings IP address Username and Password only 1 Disconnect the power plug 2 Press reset do not let go of the reset button 3 Connect the power plug back into the socket do not let go of the reset button 4 Let go of the reset button after 6 seconds The default IP address and username password for web login will be restored x Se S Q NOTE This reset action only resets the gat
83. r the port that server uses TFTP is 69 FIP is 21 and smartVoice gateway upgrade server is 6001 e User Name Password The account to access FIP server e Directory The path of TFTP or FIP smartVoice Gateway s User Guide 73 YML832 Rev2 Lg Logout Gateway only allows one user to login at a time so whenever a change is made please save the settings restart the system or logout to avoid the situation where other users cannot login to change settings Logout To save settings click Here 74 SmartVoice Gateway s User Guide YML832 Rev2 Meibom 4 Configuring the Gateway via IVR Preparation e Install the Gateway according to the instructions as described in Chapter 2 e ifa static IP is used confirm the desired IP settings of the WAN Port IP address Subnet Mask and Default gateway Please contact your local Internet Service Provider ISP if you have any questions e H using dialup ADSL PPPoE for network connection confirm your broadband account name and password e f users wish to build a Gateway under the NAT Gateway WAN Port IP address and LAN Port should not use the same range This is to avoid phone failures Configuration Methods The gateway provides two configuration options 1 Web Interface 2 Telephone IVR Interactive Voice Response The IVR provides basic query and configuration while the Web interface provides a full configuration smartVoice Gateway s User Guide YML832 Rev2 9 N
84. ration Protocol server A DHCP server is a computer that is responsible for assigning IP addresses to the computers on a LAN See DHCP Of data having a form based on discrete values expressed as binary numbers 0 s and 1 s The data component in DSL is a digital signal See also analog Domain Name System The DNS maps domain names into IP addresses DNS information is distributed hierarchically throughout the Internet among computers called DNS servers When you start to access a web site a DNS server looks up the requested domain name to find its corresponding IP address If the DNS server cannot find the IP address it communicates with higher level DNS servers to determine the IP address See also domain name A domain name is a user friendly name used in place of its associated IP address For example www globespan net is the domain name associated with IP address 209 191 4 240 Domain names must be unique their assignment is controlled by the Internet Corporation for Assigned Names and Numbers ICANN Domain names are a key element of URLs which identify a specific file at a web site e g http www netcomm com au See also DNS To transfer data in the downstream direction i e from the Internet to the user Digital Subscriber Line A technology that allows both digital data and analog voice signals to travel over existing copper telephone lines Local area network traffic will be carried by standard Category 5 cable referre
85. rtVoice Gateway s User Guide 39 YML832 Rev2 NEILOMM Codec Settings Codec Settings Preferred Codec Type G 72948kbps Jitter Buffer 60 1200 ms 120 Silence Detection Suppression Echo Cancellation Codec 6 711 u law 6 7231 e726 G 729A 6 711 a law Packet Interval ms 20 30 w 20 20 wl 20 Approximate Bandwidth Required kbps 6e oe 8 fe fe fos e Preferred Codec Type Since different voice codecs have different compression ratios so the sound quality and occupied bandwidths will also be different It is recommended that you use the default provided G 729 because it is popular and will provide better sound quality e Jitter Buffer Adjusts the jitter to receive a packet If the jitter range is too wide it will delay voice transmission e Silence Detection Suppression If one side of a connection is not speaking the system will stop sending voice data packet to decrease bandwidth usage e Echo Cancellation Prevents voice quality caused by echo interference e Packet Interval Defines how long the VoIP gateway sends a RIP packet to the other party of a VoIP conversation The smaller the value the more bandwidth usage The larger the value the more voice delay e Approximate Bandwidth Require The bandwidth required varies with codec format and packet time 40 SmartVoice Gateway s User Guide YML832 Rev2 Meibom Fax Settings FAX Settings Gupp OTCP T38 F Enable High Quality
86. rver During Start Up ie Ke Random Offset Connect Provision Server Periodically J Auto ee een 1 18005 Provision Retry Times fio P O always 1 99 0 99 Retry Interval 30 120 Suspend Service IT smartVoice Gateway s User Guide 71 YML832 Rev2 12 NEILOMM system Operations Save Settings some settings are effective by Restart Remember to save all settings by Save Settings before to restart Be sure to save all settings before restart Restart Restart the Gateway right away All calls will be DROPPED when Restart e Save Settings Save settings after completing The new settings will take effect after the system is restarted Please select Save Settings e Restart If it is necessary to restart the system please select Restart and click the Accept button SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM software Upgrade Gateway provides software upgrade function from a remote end Please consult your service provider for all following details Software Upgrade To Save Current Settings Save Settings Upgrade Server C TFTP OFTP Image Server Software Upgrade Server IP 192 168 1 161 Software Upgrade Server Port 1 65535 6001 UserName Password Directory e Upgrade Server Choose the server type e Software Upgrade Server IP Enter the software server IP address e Software Upgrade Server Port Ente
87. s described below e Gateway can be assigned with a Public IP Address e Gateway can be installed under the existing NAT e Gateway can be assigned with a Public IP address and serve as an IP sharing router Gateway Assigned with a Public IP Address The VolP gateway will have a Public IP address for its Internet connection regardless of whether it is a Static IP address DHCP using a Cable Modem or PPPoE Dialup ADSL The following diagram shows a typical network connection in which broadband devices such as an ADSL router or Cable modem need to work in bridged mode so that the gateway is able to obtain a public IP address either through PPPoE DHCP or static IP Nhs aA Gateway IP Settings Need to be set up as static IP DHCP or PPPoE NAT STUN Settings Unnecessary Disabled DDNS Settings Unnecessary Disabled Note The above diagram shows a 4 port SmartVoice gateway for illustration purposes An 8 16 or 32 port SmartVoice gateway could also be used depending upon your network requirements 12 SmartVoice Gateway s User Guide YML832 Rev2 Lisi Gateway behind a NAT Firewall Network The VolP gateway uses a private IP address and the Internet sharing function of other systems to connect to the Internet The following diagram shows a typical network connection in which broadband devices such as an ADSL router work in router NAT mode so that the gateway is behind a NAT Firewall In this case the broadband router NA
88. s to Proxy independently Line Type Number Register Invite with ID Account User ID Account Password Confirm Password 1 m Auto ba e eand 2 ee 6702 i P BR RT Igel eecccccces 3 Fxs 6703 B ma T i sees 4 FXO 6704 6704 jeeeeecccce osocoeoooo e Number VolP phone number e User ID Account VolP account Authentication ID or account name e Password password for VolP account authentication e Invite with ID Account VolP gateway can be invited to a VoIP trunk gateway w o registering with a Proxy Please contact your VoIP provider As there are various Proxy Server providers NetComm has designed the gateway to be compatible with as many SIP VoIP networks as possible and according to RFC standards If any registration problem occurs please consult your VolP provider Q NOTE When you register with a Proxy Server dialing principles may vary with different Proxy Servers especially when dialing through a FXO port Please consult your VolP Service Provider for details SmartVoice Gateway s User Guide 33 YML832 Rev2 NEILOMM Private Network 34 Users can establish a private network by using the Phone Book Manager Service The Phone Book Manager Service is different from using the Proxy The gateway is able to register with the Phone Book Manager Service and the SIP Proxy at the same time Share Phone Bookto Clients Private Network Phone Book Manager Service Server Settings
89. ses and can radiate radio noise and if not installed and used in accordance with the instructions detailed within this manual may cause interference to radio communications However there is no guarantee that interference will not occur with the installation of this product in your home or office If this equipment does cause some degree of interference to radio or television reception which can be determined by turning the equipment off and on we encourage the user to try to correct the interference by one or more of the following measures e Change the direction or relocate the receiving antenna e Increase the separation between this equipment and the receiver e Connect the equipment to an alternate power outlet on a different power circuit from that to which the receiver TV is con nected e Consult an experienced radio TV technician for help 3 The power supply that is provided with this unit is only intended for use with this product Do not use this power supply with any other product or do not use any other power supply that is not approved for use with this product by NetComm Failure to do so may cause damage to this product fire or result in personal injury 92 SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Product Warranty The warranty is granted on the following conditions 1 This warranty extends to the original purchaser you and is not transferable 2 This warranty shall not apply to software programs
90. sitin Busy Tone Limit 0 60 _ H Ring Time Limit 10 600 s fo Enable End of Digit Tone C VoIP Call Out Notification C Force Calling Thru PSTN Code C Support One vay Media E Description Trunk Hunting Order To set FXO dial out mode when there is an incoming call dialed FXO representative number This option only appears in the gateway which has more one FXO ports First idle The gateway will assign each unassigned call from first FXO line Sequential The gateway will automatically assign the first unassigned call to the first FXO line The second FXO line will dial the second unassigned call out Each line will be used Transit in Busy Tone Limit The duration the VolP gateway plays a busy tone before FXO port goes on hook Used to notify the caller from PSTN that this call is finished Ring Time Limit 10 600secs The timeout to cancel a call when no one answers Enable End of Digit Tone The VolP gateway will play a Beep Beep tone to notify that the call is in progress VoIP Calling Notification The gateway will play a tone to notify the call is through VoIP Force Calling Thru PSTN code Dial the code to get a PSTN line for dial out For example If you specify 33 in this option and would like dial 23456789 through PSTN just dial 33 23456789 Support One Way Media If it is disabled the system will send RTP immediately when the connection with Proxy is set up The default is ena
91. t Connection to PSTN Note The above diagrams show a 4 port SmartVoice gateway for illustration purposes An 8 port SmartVoice gateway could also be used depending upon your network requirements CPT Auto Detect m Operation Tone Detect Time Dial Tone 9 e 15secs Reorder Tone 9 5 15sees Z Busy Tone 9 K5 15sees Detect Channel 3 4 3 L Phone Number 36008914 Dial Number 36008913 Save detect value to CPT group 1 w Connect one of the trunk lines to the Gateway FXO Port The line of Dial Number 36008913 must be on hook Detect Channel Enter 3 if the trunk line is connected to P3 and uses P3 for outgoing detection Phone Number Enter the number of the FXO line Dial Number Enter the number of the end to be tested 36008913 CPT group Enter the group to save your settings to once the test has been completed Finally click the Accept button Detection in Progress during detection the following windows will appear Current operation Detecting Dial Tone Current operation Detecting Reorder Tone SmartVoice Gateway s User Guide YML832 Rev2 NEILOMM Once detection of a busy tone is in progress the system will dial the number to be tested in this case 36008913 After it rings pick up the phone and enter then hang up The system will then detect a busy tone automatically Curent operation Detecting Busy Tone lease hook o
92. tComm SmartVoice Gateway Features WAN e One 10 100Mbps auto negotiation auto crossover RJ 45 Ethernet port e Support static IP PPPoE Bigpond Cable and DHCP address assignment and dynamic DNS DDNS e QoS IP TOS Type of Services and DiffServ Differentiated Services for both SIP signaling and RTP e NAT Traversal Port Forwarding STUN UPnP and Outbound Proxy e NTP Network Time Protocol RFC 1305 Accepts up to 3 Time Server e Time Zone Support e MAC Address Clone e RIP Packet Summary packet sent packet received packet loss for voice quality analysis LAN e Four 10 100Mbps auto negotiation auto crossover RJ 45 Ethernet ports e Supports router and bridge mode NAT mode and Non NAT mode e DHCP server Advance Firewall and DoS Protection e NAT Network Address Translation and PAT Port Address Translation e DMZ Virtual Server e Traffic Filtering based on MAC address IP address TCP UDP Port number and URL string pattern e Prevents attacks based on TCP UDP IP and ICMP protocols e Prevents attacks such as SYN Flood IP Spoofing Ping of Death Tear Drop etc Voice Features e SIP RFC3261 compatible e Voice codecs G 711 a ulaw G 726 G 729A G 723 1 e CNG Comfort Noise Generation e VAD Voice Activity Detection e Silence suppression detection e G 165 G 168 echo cancellation e Adjustable Jitter Buffer and programmable Gain Control e n Band DTMF Out Of Band DTMF relay RFC2833 SIP INFO e Multiple
93. used if the primary DSN server is not available See DNS Simple Network Management Protocol The TCP IP protocol used for network management A device that splits off the voice component of the DSL signal to a separate line so that data and telephone service each have their own wiring and jacks The splitter is installed by your telephone company where the DSL line enters your home The CO also contains splitters that separate the voice and data signals sending voice to the PSTN and data on high speed lines to the Internet See also CO PSTN splitterless microfilter A type of DSL installation where no splitter is installed saving the cost of a service call by the telephone company Instead each jack in the home carries both voice and data requiring a microfilter for each telephone to prevent interference from the data signal ADSL is usually splitterless if you are unsure if your installation has a splitter ask your DSL provider See also splitter microfilter A subnet is a portion of a network The subnet is distinguished from the larger net work by a subnet mask which selects some of the computers of the network and excludes all others The subnet s computers remain physically connected to the rest of the parent network but they are treated as though they were on a separate network See also network mask A mask that defines a subnet See also network mask See TCP IP Transmission Control Protocol Internet Protocol The basic
94. y s User Guide 79 YML832 Rev2 NEILOMM select PPPoE e After entering IVR mode dial 114 e After hearing Enter value dial 3 to select PPPoE PPPoE Account Settings e After entering IVR mode dial 121 e After hearing Enter value enter the account number followed by 8 Example If the account is 0284943122 isp com au please enter 02080409040301 020271 495956 724350 53 Please note that it is necessary to enter two digits for each character number for example enter 01 for 1 and 11 for A It is recommended that you use the Web Interface to configure your PPPoE account details to make your life easier Refer to the PPPoE Character Conversion table on the following page for key mappings PPPoE Password Setting e After entering IVR mode dial 122 after hearing enter value followed by Example H the password is 3ttixike please enter 03 60 60 49 64 49 51 45 save Settings and Restart To save settings dial 509 Save Settings The system will save the settings Please restart the system Wait for about 40 seconds for the system to restart and then enter 101 to check if the IP address is retained If the IP address is not repeated it indicates that the Gateway has not been properly connected Please check that the cable connection account or password are correct Recorded Voice File e The gateway allows users to record their incoming call greeting message

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