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NEC NEAX Express User's Guide

1. ou a ou Gu ou ul tj ou x Standard System Cable Routing A Ultra2 LVD SCSI cable 68 pins IDE cable 40 pins System Cabling 5 6 System Cabling System Setup Utility System Setup Utility SSU Creating SSU Diskettes Running the SSU Exiting the SSU System Setup Utility SSU The System Setup Utility SSU is a DOS based utility that supports extended system configuration operations for onboard resources and add in boards It also allows you to view the system event log and to set system boot and security options Use the SSU when you need to Add and remove ISA Legacy boards affecting the assignment of resources ports memory IRQs DMA Modify the server s boot device order or security settings Change the server configuration resource settings W Save the server configuration View or clear the system event log If you install or remove an ISA Legacy add in board you must run the SSU to reconfigure the server Running the SSU is optional for PCI and Plug and Play ISA add in boards The SSU is
2. Replacing a Processor 4 8 Upgrading Your System Replacing the SECC Version A WARNING If the system has been running any processor and heat sink already installed on the board will be hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with the procedures described here 1 Power off the system and remove the left side panel as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap Hold the processor only by its edges 2 If your system has one processor and you would like to add a second processor contact your Service Representative for assistance 3 If your system has one processor and you are replacing it leave the termination board intact in the empty secondary processor connector Remove the processor you want to replace 4 If your system has two processors and you are replacing one or both remove the appropriate one s 5 Press the processor latches toward the center of the SEC cartridge to free them from the retention module see A in Figure Removing a Processor 6 Lift the SEC cartridge upward out of the retention module 7 Put the processor in a piece of conductive foam and store in an antistatic package
3. Installing the Front System Bezel 4 32 Upgrading Your System Removing 5 25 Inch Device 1 Power off the system unplug the system power cords and remove the appropriate side panel depending upon the bay you are removing the media device from and as described earlier in this chapter 2 Open the front door as described earlier in this chapter 3 Observe static precautions Use an antistatic wrist strap CAUTION Observe static precautions Use an antistatic wrist strap 4 Carefully remove the front system bezel by releasing its two plastic snap tabs on the back of the bezel and pulling it out see Figure below Removing the Front System Bezel Upgrading Your System 4 33 5 Disconnect the power cable and ribbon data cable from the device you are removing Removing a Removable Media Device 6 Remove the device from the peripheral bay by pushing in on its drive rail clips and pull the device completely out of the bay see Figure above 7 Install an EMI metal shield over the bay area where you removed the peripheral device The EMI shield is secured by just snapping it into place 8 Install a filler panel in the open area of the system bezel cor
4. w A gt oo gud aU 177 tul au System Chassis Right Side View CD ROM drive Removable media bay 1 44 MB 3 5 diskette drive SAF TE board SCSI disk drive bays 7 SCSI backplane board Fans behind SCSI disk drive bays 3 standard Interlock switch Standard power supply Power supply module slots one standard power supply slot and one optional power supply slot Power supply status LED DC power LED Power available switch Power supply distribution board A 1 6 System Overview Power Supply The ATX300 watt power supply is switch selectable for 115 or 230 Vac at an operating frequency of 50 60 Hz It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration The power supply voltage selection switch is factory set to 115Vac for systems used in the United States it is set to 230Vac for systems used in Europe Peripheral Bays The system supports a variety of standard PC AT compatible peripheral devices The chassis includes these peripheral bays A 3 5 inch front panel bay for mounting the standard 3 5 diskette drive supports 720 KB and 1 44 MB diskette media W Four 5 25 inch removable media front panel bays for mounting half height 5 25 inch peripher
5. Fansink connector 2 Secondary processor Fansink connector 1 Primary processor DIMM slots Main power connector CAUTION The power plug can only be plugged into the first 20 pins of the 24 pin main power connector ATX Aux power connector Fan connector FAN2A Diskette drive connector IDE connectors ATX front panel connector Front panel connector 16 pin Lithium backup battery Reserved Jumper block Jumper block Fan connector 1 Ultra Wide SCSI connector W V U T SR System Board Server monitor module SMM connector T External Wake on LAN connector U Ultra2 LVD SCSI connector V Hard drive LED connector W Adaptec ARO 1130 connector PCI slot 4 X Reserved Y ISA connector Chassis intrusion connector AA PCI 33 32 connectors BB PCI 66 32 connectors CC Fan connector FAN2B DD Video connector EE USB connectors FF NIC connector and LEDs GG Serial port connector HH Parallel port connector Il Serial port connector JJ Mouse keyboard connectors 1 8 System Overview Processors Depending on system configuration each system may include one or two processors Each processor is packaged in either a Single Edge Contact Cartridge SECC or Single Edge Contact Cartridge 2 SECC2 package The cartridge includes the processor core with an integrated 16 KB primary L1 cache the secondary L2 cache a thermal plate and a back cover The processor implements the MM
6. y Removing a Processor Upgrading Your System 4 9 8 Place the thermal pad on top of the processor so that the holes in the thermal pad line up with the holes in the processor 9 Position the heat sink on top of the processor 10 Install the two clips that secure the heat sink to the processor wale Assembling the Processor 11 Position the processor so that the heat sink faces to the left of the system board Slide the processor into the retention module Ensure that the alignment notch in the SEC cartridge fits over the plug in Slot 1 Push down firmly with even pressure on both sides of the top until the SEC cartridge is seated 12 To lock in the processor push the latches outward until they click into place in the retention module see figure below The latches must be secured for proper electrical connection of the processor Locking in the Processor 13 After you have installed a new processor you must run the BIOS Setup Utility F2 to configure its speed Refer to Chapter 3 Configuring Your System 14 Replace the left side panel plug in the system power cords and power up the system 4 10 Upgrading Your System Replacing the SECC2 Version A WARNING If the system has been running any processor and heat sink already installed on the board will be hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with the
7. Express NEC User s Guide E H Express NEC User s Guide EH H H Proprietary Notice and Liability Disclaimer The information disclosed in this document including all designs and related materials is the valuable property of NEC Computer Systems Division Packard Bell NEC Inc hereinafter NEC CSD and or its licensors NEC CSD and or its licensors as appropriate reserve all patent copyright and other proprietary rights to this document including all design manufacturing reproduction use and sales rights thereto except to the extent said rights are expressly granted to others The NEC CSD product s discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC CSD To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior written approval of NEC CSD is prohibited Trademarks Adaptec is a registered trademark of Adaptec Inc INTEL is a regi
8. Setting Up the System 2 9 Making Connections If your system normally operates without a video display or keyboard for example as a network server you must install a video display and keyboard to configure the system You may remove them after running the System Setup Utility SSU For information on running the SSU refer to Appendix B of this User s Guide Refer to the previous figure Rear Features and Controls and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices N CAUTION Damage to the system may result if the keyboard mouse cable is inserted or removed when power is applied to the system Inserting a telephone line connector into a LAN board RJ 45 port may result in personal injury and equipment damage 2 10 Setting Up the System Setting the Line Voltage The system contains an ATX300 watt power supply that is switch selectable for 115 or 230 VAC at an operating frequency of 50 60Hz The power supply voltage selection switch is factory set to 115Vac for systems shipped to North America it is set to 230Vac for systems shipped in Europe Line source voltages between 200 and 240 VAC are acceptable when the power supply input voltage is set to 230 VAC CAUTION Before you plug the system power cord into an AC outlet ensure the input line voltage setting for the power supply i
9. Access the menu bar with the mouse or hot keys Alt underlined letter System Setup Utility 5 Launching a Task It is possible to have many tasks open at the same time although some tasks may require complete control to avoid possible conflicts The tasks achieve complete control by keeping the task as the center of operation until the user closes the task window There are three ways to launch a task m Inthe SSU Main window double click on the task name under Available Tasks to display the main window for the selected task m Highlight the task name and click on OK W Use the tab and arrow keys to highlight the task name and press the spacebar pirn hp HH Tasks Tal Tak Boule Tli dum Pea page Thai muslshis Cui oa System Setup Utility Main Menu Window B 6 System Setup Utility Resource Configuration Add in RCA Window The RCA provides three major functions W Creates representations of devices that cannot be discovered by the system ISA cards m Modifies the contents of the system by adding and removing devices m Modifies the resources used by devices You can use the RCA window to define an ISA card or add an ISA card by clicking on the appropriate button Removing an ISA card requires that the card be highlighted in the Devices section of the screen before clicking on the butt
10. Help About Displays the FRU Viewer version information B 16 System Setup Utility Sensor Data Record SDR Window Clicking on the SDR Manager task brings up the Sensor Data Record SDR viewer You can load and view the current SDR data stored in the BMC save the currently loaded SDR data to a file view previously saved SDR data The SDR Viewer has the following menus 1 From the SDR Main Menu launch the SDR by selecting the SDR Viewer Add in task under the SDR heading in the task box Click OK The SDR Viewer Add in window Event Log displays 2 The following screen choices are available Screen Choice Options File Menu Load SDR View data from a previously saved SDR file Save SDR Save the currently loaded SDR data to a file Clear SDR Clears the SDR data from the BMC Exit Quits the SDR Viewer View Menu SDR Info Displays information about the SDR These fields are display only All Events Displays the current SDR data from the BMC By Sensor Brings up a pop up menu that allows you to view only the data from a certain sensor type By Event Brings up a pop up menu that allows you to view only the data from a certain event type Settings menu Display HEX Verbose Toggles between the Hex interpreted mode of displaying the SDR records Output Text Binary Determines whether SDR data will be saved to the file as under File Save in binary format or verbose format Help Abou
11. Problem Solving 5 11 If you are using the onboard diskette controller use Setup or the SSU to make sure that Onboard Floppy is set to Enabled Conversely to use an optional fixed diskette controller make sure that Onboard Floppy is set to Disabled For information about running Setup or the SSU refer to the Configuring Your System chapter If the problem persists there may be a problem with the diskette drive system board or drive signal cable Contact your service representative for assistance CD ROM Drive Activity Light Does Not Light Check the following Is the power and signal cable to the CD ROM drive properly installed W Are all relevant switches and jumpers on the drive set correctly Is the drive properly configured Is the onboard IDE controller enabled Problems with Application Software If you have problems with application software perform the following m Verify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using the software Verify a different copy of the software to see if the problem is with the copy that you are using m Make sure all cables are installed correctly m Verify that the system board jumpers are set correctly Refer to the Configuring Your System chapter for jumper settings m If other software runs correctly on the system contact your vendor about the failin
12. Hard Drives list starting at the top of the list To change the priority of an entry in either list select the entry and click on the Move UP or Move Down buttons 4 Click on the Save button to save the boot priority 5 Click on the Close button to return to the Main Menu B 12 System Setup Utility Password Administration PWA Window The PWA configures administrator and user passwords and other security options 1 From the SSU Main Menu launch the PWA by selecting the Security task under the PWA heading in the task box Click OK The Security window displays 2 Select the Administrator and User Password buttons to change passwords To Set the User Password Click on the user password button Enter the password in the first field Confirm the password by entering it again in the second field To Change or Clear the User Password Click on the User password button Enter the old password in the first field Enter the new password in the second field or leave blank to clear Confirm the password by entering it again in the second field or leave blank to clear m To Set the Administrator Password Click on the Administrator password button Enter the password in the first field Confirm the password by entering it again in the second field m To Change or Clear the Administrator Password Click on the Administrator password button
13. Locate the CMOS configuration jumper at the edge of the system board toward the front of the system Refer to the Configuring Your System chapter for information on the location of the CMOS jumper Move the CMOS CLR jumper from the CMOS Protect setting on pins and 2 to the CMOS Clear setting on pins 2 and 3 6 Reinstall the side cover for your safety and connect the power cord to the system 7 Power on the system POST starts and halts displaying an Invalid CMOS Settings 8 9 error Turn off the system and disconnect the power cords Again remove the side cover 10 Move the CMOS CLR jumper from pins 2 and 3 back to pins 1 and 2 the Protect CMOS memory position 11 Reinstall the side cover and connect the power cords 12 Turn the system on Run BIOS Setup F2 to verify the correct settings Refer to Chapter 3 for information on running BIOS Setup Bootable CD ROM Is Not Detected Check the following Is the BIOS set to allow the CD ROM to be the first bootable device Check your BIOS Setup F2 configuration 5 14 Problem Solving Problems with the Network The server hangs when the drivers are loaded Change the PCI BIOS interrupt settings Try the PCI Installation Tips below Diagnostics pass but the connection fails m Make sure the network cable is securely attached m Make sure you specify the correct frame type in your NET CFG file The Link LED doesn t light
14. VO Expansion Slots t cete reote porte oett dote getestet 1 10 Real Time Clock Calend r 2 2 nee e e laete boe 1 11 BIOS nsnanssnebsheisnsibubesnbubpahesepenBepesmenpenepenenemepemepenre 1 11 Ilse E 1 11 Network Controller tete ee ee eret eee 1 11 SCS Controller ntt tet 1 12 Vadeo Controller 2 2 2 2 2 2 A cbe eee EE e E e bee e bebe epo 1 12 Peripheral Controller 5 eee Leda e eene 1 13 Serial Potts eee ae ne ert 1 13 Parallel Port eee e E ER IERI ee Dee pre ba ene 1 13 Keyboard and Mo se 2 21 3 2 ettet esteso esee eese ue ta 1 13 eeneinnnhHAMRRARRRHRRRA NHATn TSS 1 13 External Device Connectors ere ee seit ete ec te s etd eee reet 1 13 System Board Management Controller BMC eee 1 14 Emergency Management Port 1 1 15 Platform Event Paging ete bebe bote tefta 1 15 System S eCUEILy serons one nte t Perth re er TS Erro eese 1 16 Security with Mechanical Locks and 1 16 Software dela teda deb ea os e ete e beide td 1 16 Using PasSwords 5 meiden enia E Ree Ere rere eene bee eene eia 1 17 Secure Modere rann Ane NEEE HE ELE HEEL ts Lo ER 1 17 Summary of Software Security 1 18 2
15. Enabled Refer to Appendix B Refer to your modem documentation Refer to your modem documentation Refer to your modem documentation Disabled Always Active Pre boot only Disabled Enabled Direct Connect Modem Mode Refer to System Management Info Submenu When enabled BIOS and BMC will log system events Yes clears the System Event Log Configuring Your System 3 15 Server Management Information Submenu The user can modify no items on this menu If items require changes consult your system administrator Feature Choices Description Your Setting Board Part N A Information field only Number Board Serial N A Information field only Number System Part N A Information field only Number System Serial N A Information field only Number Chassis Part N A Information field only Number Chassis Serial N A Number BMC Revision N A Primary HSBP N A Revision Information field only Information field only Information field only Console Redirection Submenu Feature Choices Description Your Setting COM Port Disabled When enabled console Address 3F8 redirection uses the I O port 2F8 specified 3E8 IRQ None When console redirection is 3 enabled this displays the IRQ 4 assigned per the address chosen in the COM Port Address field Baud Rate 9600 Communications line 19 2k dependent 38 4k 115 2k Flow Control No Flow Control Communications line CTS RTS de
16. NVRAM cleared NVRAM Data Invalid NVRAM cleared Pause on Error No Error No No No No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Problem Solving 5 21 5 22 Problem Solving System Cabling a System Cabling a Before You Begin Static Precautions a Standard Configuration System Cabling This appendix contains information and procedures on the standard cabling configuration used in your system Before You Begin A WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system A 2 System Cabling Standard Configuration Your system
17. See also AC default The factory setting your computer uses unless you instruct it otherwise For example when powering up the computer will boot from the default drive density The capacity of information bytes that can be packed onto a storage device such as a floppy disk device driver A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Operating System See operating system DRAM Dynamic RAM See RAM E ECC Error Checking and Correction A method of detecting and correcting errors EEPROM Electrically Erasable Programmable Read Only Memory A type of memory device that stores password and configuration information EGA Enhanced Graphics Adapter A type of video display system that provides medium resolution text and graphics on TTL monochrome color and enhanced color monitors Glossary 3 The Emergency Management Port EMP provides an interface to the Console Manager This interface allows remote server management via a modem or direct connection EMS Expanded Memory Specification A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds Some software requires EMS to op
18. System Resource eee exorto e etd tege B 11 Multiboot Add in MBA Window sees nennen eene nnne B 12 Password Administration PW A Window B 13 System Event Log SEL Window esses eene nennen eene B 15 Field Replaceable Unit FRU Window eese eee B 16 Sensor Data Record SDR V dO nnn 17 XING tHE S SU tte ee a Pete ett tete Det eta ba ote be topo teda B 18 C Emergency Management Port Emergency Management Port esses C 2 How th EMF Works ie eue een Adana Bena C 3 EMP Requirements and Configurations esee eene eene enne nnne C 5 setting Up the Server for the EMP ee eee tee D SEa opinas C 6 System Management Submenu esses eee eene C 6 Console Redirection Submenu esee eee eene ener nnne C 7 Main EMP Console Window ede A AR ARG ARAL C 7 POO 2 2 1 3 tet We Sneha TT C 7 Status Bari cuin estere ae C 8 Menu e ee te ees ea C 8 Server Control Operations 1 5 2 deed bhi ed datae ie nt C 9 CONNEC Ease iu odere re erre eee ere erre eere e a C 9 Power o eee ee nei sli ot C 10 d PD a era C 11 Phonebook CR AEQ C 1
19. USB ports One standard power supply module with a slot available for an additional redundant power supply module When an additional power supply module is installed both the standard and additional redundant power supply module slots become hot swappable m Hardware monitors temperature fans and voltage and software monitors to indicate failures Mechanical Keylock at the front of the chassis and two metal padlocks loops one at the back of each side panel One intrusion sensor switch for the front of the chassis Two interlock sensor switches for the left and right side of the chassis 1 4 System Overview System Chassis The system chassis is an easy to expand fabricated metal structure The major system components are shown in the following illustrations System Chassis Left Side View Removable media bays 2 Speaker Switch assembly System board Front input fan Rear exhaust fan Second rear exhaust fan Interlock switch Side Covers I D mm oou Intrusion keylock switch Front Cover System Overview 1 5 id 171 m fq 0 0 0 AO Or aes o 000000000 0000000000 0000 o
20. BIOS Setup Refer to Configuring Your System in Chapter 3 of this User s Guide 2 Enter the PEP Management submenu from the Server Menu 3 Set the PEP Enable field to Enable 4 Enter your page string in the PEP Page String field This consists of the attention command for you modem generally ATDT the number of your paging service several commas each comma is a second pause the number message you wish to appear on your pager and the hangup command for your modem generally ATH You will need to experiment with the timing to ensure you are paged properly Set the Send Test Page field to Send Test Page Now to generate a test page 5 If you wish to filter events so that only certain events will originate a page enter the PEP Filter submenu Set the PEF Enable field to Enable Enable all of the events about which you want to be paged Escape out of the PEP Filter submenu Set the time between pages with the Page Blackout Field If you want to be paged every five minutes set it to 5 The range is from 0 to 10 minutes 10 Exit BIOS Setup D 2 Platform Event Paging Glossary A AC Alternating Current The type of current available in wall outlets All computers must convert alternating current to direct current to operate See also DC address A label name or number that identifies a location in computer memory ASCII American Standard Code for Information Interchange A standard number as
21. Ce ote a e o a Dad 4 8 Replacing the SECC Version eese enne 4 9 Replacing the SEC C2 VersiOn 5 5 5 2 3 2 5 2 3 0 fete fos fefe oo Potete fossa 4 11 DIMMS fio ied en TEE A A I EAA A 4 13 Memory DIMM eene nennen eene nnne 4 14 Installing DIMMS 3 3 2 b ee e ed etl ee e ee n tu 4 15 Removing DIMMS sseseeeeseeeeeeeeen 4 16 Optiotr Boards ettet 4 17 Installation Considerations ee ete Dit 4 17 Installing an Option Board eese eene eene nere nnne 4 18 Removing an Option eene nnne enne enhn enn 4 21 Hard Disks Drives atte ettet tt he e AEE ot ORM A OI fos reca D Pec on 4 22 Installing or Swapping a Hard Disk Drive in a Hot swap 4 23 Installing or Swapping a Hard Disk 4 24 Removabl Media Devices e e e egt tete estet espe qecdee etg eedpeet qoe 4 27 Installing a 5 25 Inch Media DEVi CE nreo eene 4 28 Removing a 5 25 Inch DEVICE E eA 4 33 5 Problem Solving Problem Solving 22 ood 5 2 Static Precautions etet r tiit odo fr doo fr tte fools a foie 5 2 Resetting the System R 5 2 Fault Resilient Booting morona ieee tete eee ee ieee 5 2 Troubleshooting Ch
22. Enter the old password in the first field Enter the new password in the second field or leave blank to clear Confirm the password by entering it again in the second field or leave blank to clear System Setup Utility B 13 3 Select the Options button to enable or disable security options For an explanation of the configurable security options press the Help button The other security options are as follows Hot Key Set a key sequence that when pressed will drop the server into secure mode Lock Out Timer Set an interval that if no activity takes place during it will drop the server into secure mode Secure Boot Mode Force the server to boot directly into secure mode Video Blanking Turn off the video when the server is in secure mode Floppy Write Control access to the diskette drive while the server is in secure mode Reset Power Switch Locking Control the power and reset buttons while the server is in secure mode 4 Click on the Save button to save the security option changes 5 Click on the Close button to return to the Security menu 6 Click on the Close button to return to the Main menu B 14 System Setup Utility System Event Log SEL Window Clicking on the SEL Manager brings up the Server Event Log SEL viewer You can load and view the current SEL data stored in the BMC save the currently loaded SEL data to a file view previously saved SEL data or clear the SE
23. Management Controller BMC on the system board Sensor Type Codes Sensor Type and Number in Verbose Sensor Name Generator ID Reserved 00h BMC Temperature 17 Processori Temp BMC Temperature 18 Processor2 Temp BMC Temperature 19 Baseboard Tempi BMC Temperature 1A Baseboard Temp2 BMC Voltage 01 Baseboard 5V BMC Voltage 02 Baseboard 3 3V BMC Voltage 03 Primary Processor BMC Voltage 04 Secondary Processor BMC Voltage 05 Processor 2 5V BMC Not applicable to all servers Emergency Management Port C 15 Sensor Type Codes continued Sensor Type and Number in Verbose Sensor Name Generator ID Voltage 06 Voltage 07 Voltage 08 Voltage 09 Voltage 0A Voltage 0B Voltage 0 Voltage 00 Voltage Fan OF Physical Security 26 Secure Mode Violation Attempt 27 Secure Mode Violation Attempt 28 Processor 1B Processor 1C Memory 1F Memory 20 Memory 21 Memory 22 Post Error 25 Watchdog 25 System Event EF 5V Standby Baseboard SCSI A Term1 Baseboard SCSI A Term2 Baseboard SCSI A Term3 Baseboard 12 Baseboard SCSI B Term1 Processor 1 5V Baseboard 5V Baseboard 12 Baseboard FanO Chassis Intrusion EMP password at the time of connecting to the server Secure Mode Violation while the system is in Secure Mode Processor1 Status Processor Status DIMM1 Presence DIMM2 Presence DIMM3 Presence DIMM4 Presence Refer to Problem S
24. Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system Resetting the System Fault To do this Press Soft boot reset which clears system memory and reloads the operating Ctrl Alt Del system Clear system memory restart POST and reload the operating system Reset button Cold boot reset Turn the system power off and then on This clears Power off on system memory restarts POST reloads the operating system and halts power to all peripherals Resilient Booting Fault resilient booting insures the system will not stop from a boot problem Two sets of timers are implemented in the BMC that will automatically reset the system if the system should halt for some reason Refer to Fault Resilient Booting FRB Timer Enable Jumper in Chapter 3 5 2 Problem Solving Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial syste
25. PCI aware and it complies with the ISA Plug and Play specifications The SSU works with any compliant configuration CFG file supplied by the peripheral device manufacturer The I O baseboard includes a CFG file The CFG file describes the characteristics of the board and the system resources that it requires The configuration registers on PCI and ISA Plug and Play add in boards contain the same type of information that is in a CFG file Some ISA boards also include a CFG file The SSU uses the information provided by the CFG files configuration registers NVRAM and the information that you enter to specify a system configuration The SSU writes the configuration information to NVRAM memory The SSU stores configuration values in NVRAM memory These values take effect when you boot the server POST checks the values against the actual hardware configuration if they do not agree POST generates an error message You must then run the SSU to specify the correct configuration before the server boots up B 2 System Setup Utility Creating SSU Diskettes The SSU is run from DOS bootable diskettes Before you can run the SSU from diskettes you must copy the SSU from the CD ROM to a diskette If your diskette drive is disabled or improperly configured you must use the FLASH resident BIOS Setup Utility F2 to enable it so that you can use the SSU If necessary you can disable the drive after you exit the SSU Information en
26. Phonebook dialog m Cancel exits the Connect dialog without any action taken m Help displays dialog level help information Power On Off Selecting Power On Off from the Action menu allows you to power the server on or off with post power up options It generates the Power on off dialog Power on off 21 xi Operation Option Post power up option EMP active Allow HOS Redirect Power On Off Dialog Options available in the dialog are Power ON powers on the server m Power OFF powers off the server This option is not allowed if the server is configured in RESTRICTED mode for EMP operations Post power up option sets the mode selection of the server to EMP active or BIOS redirection The setting is available after the next power up The default selection is EMP active m Cancel exits the dialog without any action taken Help displays dialog level help information C 10 Emergency Management Port Reset Selecting Reset from the Action menu generates the Reset dialog so that you can remotely reset the server with post reset options Operation Option Post reset option EMP active C Allow BIOS Re direct Cancel Reset Dialog Options available in the dialog are m System Reset resets the server with the selected post reset options This operation is not allowed if the server is configured in RESTRICTED mode for EMP operations Po
27. Press ENTER Refer to Removable Devices Devices Submenu 3 18 Configuring Your System Boot Device Priority Submenu Use the up or down arrow keys to select a device then press the lt gt or lt gt keys to move the device higher or lower in the boot priority list Boot Device Priority Submenu Boot Priority Device Description Your Setting 1 ATAPI CD ROM Drive Attempts to boot from an ATAPI CD ROM drive Removable Devices Attempts to boot from a 2 removable media device 3 Hard Drive Attempts to boot from a hard drive device 4 LANDesk Service Attempts to boot from Agent II diagnostic boot partition of the flash memory Hard Drive Submenu For options on this menu use the up or down arrow keys to select a device then press the lt gt or lt gt keys to move the device higher or lower in the boot priority list Hard Drive Submenu Option Description 1 Hard Drive 1 or IDE drives will have a suffix attached to the drive ID string actual drive string PM hard drive on Primary Master Channel PS hard drive on Primary Slave Channel SM hard drive on Secondary Master Channel SS hard drive on Secondary Slave Channel 2 Other Bootable Covers all the boot devices that are not reported to the system BIOS through Device the BIOS boot specification mechanism This includes all PCI cards that are not BIOS boot compliant legacy as well as ISA cards that are not PnP compliant I
28. a minimum of effort and without concern for I O bottlenecks The PCI local bus offers up to 133 Mb second bandwidth PEl 6673e PCI 66 32 8720 Pol Too oe ISA PCI and ISA Slot Locations Installation Considerations Newer adapters designed for Plug and Play systems are automatically configured by the system without any user intervention Older ISA adapters must be manually configured as detailed below Once the manual configuration is complete the Plug and Play adapters are configured around the manually configured adapters without causing any resource conflicts ISA adapters can be Plug and Play ISA adapters that are not Plug and Play must be manually configured following the instructions supplied with the board The configuration is defined to the system by creating the ISA configuration file when running the SSU If you are adding a non Plug and Play ISA option board run the SSU before installing the board For details on running the SSU refer to Appendix B Upgrading Your System 4 17 Installing an Option Board 1 Power off the system and remove the left side panel as described earlier in this chapter Remove and
29. also refers to other SSU menus and to the Setup utility Feature Secure mode Disable writing to diskette Disable the power and reset buttons Set a time out period so that keyboard and mouse input are not accepted Also screen can be blanked and writes to diskette can be inhibited Control access to using the SSU set administrative password Table 1 1 Software Security Features Description How to enter secure mode e Setting and enabling passwords automatically places the system secure mode e f you set a hot key combination through the SSU or Setup you can secure the system simply by pressing the key combination This means you do not have to wait for the inactivity time out period When the system is in secure mode The server can boot and run the operating system but mouse and keyboard input is not accepted until the user password is entered At boot time if a CD is detected in the CD ROM drive or a diskette in drive A the system prompts for a password When the password is entered the server boots from CD or diskette and disables the secure mode If there is no CD in the CD ROM drive or diskette in drive A the server boots from drive C and automatically goes into secure mode enabled secure mode features go into effect at boot time To leave secure mode Enter the correct password s In secure mode the server will not boot from or write to a diskette unless a password is entered To set thi
30. between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage N CAUTION The server management logic on your system board monitors and logs system voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic N CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system Note Your system error log will be lost if your system ac power source is off or disconnected Contact your sales representative or dealer for a list of approved optional peripheral devices Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not ins
31. complete This automatically clears the old password Power off the system Move the Password Clear jumper back to pins 5 6 Replace the panel and power on the system Sr OU To specify a new password run the BIOS Setup Utility as described earlier in this chapter Recovering the BIOS Qualified technical personnel should only perform this procedure CAUTION Leave Recovery Boot jumper at factory default setting A technically qualified person should only move this jumper Boot Block Write Protect The jumper at pins 13 14 and 15 controls whether the BIOS boot block is protected from being erased and reprogrammed CAUTION Leave boot block jumper at factory default setting Programming the boot block incorrectly will prevent the system from booting A technically qualified person should only do programming The procedure requires a special Boot Block Update Utility Contact your dealer or sales representative for more information Configuring Your System 3 27 Fault Resilient Booting FRB Timer Enable Jumper Fault resilient booting insures the system will not stop from a boot problem Two sets of timers are implemented that will automatically reset the system if the system should halt for some reason FRB 2 5 sec timer If the primary processor does not come up in 5 seconds the system will automatically reset and switch to the secondary processor secondary if installed otherwis
32. for you to record any changes you make to these settings Recommended values are bold in the following tables 3 4 Configuring Your System Feature Choices Description Your Setting System Time System Date Legacy Diskette A Legacy Diskette B Primary IDE Master Primary IDE Slave Secondary IDE Master Secondary IDE Slave Keyboard Features Memory Cache CPU Speed Setting CPU Post Speed Setting Processor Retest Processor Serial Number Language HH MM SS MM DD YYYY Disabled 360KB 1 2 MB 720KB 1 44 1 25 MB 2 88 MB Disabled 360KB 1 2 MB 720KB 1 44 1 25 MB 2 88 MB Press ENTER Press ENTER Press ENTER Press ENTER Press ENTER Enabled Disabled Processor Speed List Processor Post Speed List No Yes Disabled Enabled English US Spanish Italian French German Japanese Sets the system time Sets the system date Selects the diskette type Selects the diskette type Refer to Primary IDE Master and Slave Submenu Refer to Primary IDE Master and Slave Submenu Refer to Secondary IDE Master and Slave Submenu Refer to Secondary IDE Master and Slave Submenu Refer to Keyboard Submenu Enables processor cache Select speed to match speed of installed processor s or select the lowest speed Caution DO NOT select a speed above the speed of the installed processor s Proc
33. lite Power Supply Status Indicator LEDs Rear Panel LED Status Description Response Power Supply Status Off AC Power not available None required normal ON Green AC Power supplied to power supply None required normal DC Power Status Off No alarms None required normal Amber AC Power disconnected power supply Verify AC power is ON failed or power supply not installed reconnect AC power or replace power supply 2 8 Setting Up the System Disk Drive Status Indicator LEDs LED Status Description Response Disk Drive Activity Off Not accessing disk drive None required normal ON Green Accessing disk drive None required normal Disk Drive Status Off No alarms None required normal ON Amber See the Disk Drive Status Conditions table that follows Note The Disk Drive Status Indicator LEDs are active only when a RAID board is installed Disk Drive Status Conditions Condition LED No Error Off Faulty or Rebuild Stopped Steady ON Rebuild Identify Predicted Fault Slow Blink for approximately one second Fast Blink for approximately three seconds Four fast blinks pause repeats Hot Spare Two fast blinks pause repeats LAN Status Indicator LEDs Panel LED Status When On When Blinking When Off LAN Link Status Green N A Linked to network N A sending or receiving data LAN Speed Status Orange 100 Mbps network None 10 Mbps network connection connection
34. numbers and symbols See Hot Keys table below Hot Keys To do this Press these keys Clear memory and reload the operating Ctrl Alt Del system this is a system reset Secure your system immediately Ctrl Alt hotkey Set your hot key combination with the SSU or Setup 3 2 Configuring Your System BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters This utility has some unique parameters and many parameters that are also configurable with the SSU The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run However parameters set with the BIOS Setup Utility that can also be set with the SSU will be overwritten by the SSU the next time the SSU is run Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system To run the BIOS Setup Utility perform the following procedure 1 Power on or reboot the system Press F2 to enter SETUP displays 2 Press F2 The BIOS Setup Utility starts and the Main Menu is displayed The menu bar at the top of the Main Menu lists the following selections Menu Use Main Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders Server Use this menu for configuring S
35. operating system into memory bps bits per second The number of bits transferred in one second during serial communication such as modem transmission byte A group of eight bits A very fast limited portion of set aside for temporary storage of data for direct access by the microprocessor CD ROM drive Compact Disk ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit used in computers See also TTL COM1 or COM2 The name you can assign a serial port to set or change its address See also serial port command An instruction that directs the computer to perform a particular operation configuration The way in which a computer is set up to operate Some configurable options include CPU speed serial port designation and memory allocation coprocessor See math coprocessor 2 Glossary CPU Central Processing Unit See microprocessor CRT Cathode Ray Tube The type of video display used in monitors for desktop computers D DC Direct Current The type of current available in the rechargeable battery packs used in portable computers
36. particular card in the current configuration To add an ISA card 1 Click on Add ISA Card in the RCA window 2 Specify the directory for the CFG file 3 Select the file and click on Ok To remove an ISA card 1 Select a valid ISA card in the Devices section of the RCA window 2 Click on Remove ISA Card ln ER Ig T 1177 ri rem Err hn Terk Ure Dirarmrlsc SE ni Wri Gi Lard Ex lt Adding and Removing ISA Cards Window System Setup Utility B 9 Modifying Resources Modifying the resources of a device may be necessary to accommodate certain operating systems applications and drivers It may also be necessary to modify resources to resolve a conflict To modify the resources associated with a device 1 Highlight the device in the Devices section of the RCA window 2 Press the spacebar press Enter or double click on the entry The functions of the selected device along with possible choices and the resources associated with those choices displays To make a modification 1 Highlight the function in the Configuration window 2 Press the spacebar press Enter or double click on the entry this updates the Choice and resource lists 3 Press the tab key to get to the Choice list and press Enter 4 Use the arrow keys to select a proper choice and press Enter again 5 Ifthe choice allows multiple p
37. period 1 to 120 minutes Set and enable an administrative password m Set and enable a user password W Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches Activate a hot key combination to enter secure mode quickly m Disable writing to the diskette drive when secure mode is set m Disable access to the boot sector of the operating system hard disk drive 1 16 System Overview Using Passwords You can set either the user password the administrator password or both passwords Note Administrator can not disable or change the user password If user password is set and administrator password is cleared user can lockout administrator If user password is set administrator cannot lockout user If only the user password is set you m Must enter the user password to enter BIOS Setup or the SSU Must enter the user password to boot the server if Password on Boot is enabled in either the BIOS Setup or SSU m Must enter the user password to exit secure mode If only the administrator password is set you m Must enter the administrator password to enter BIOS Setup or the SSU m Must enter the administrator password to boot the server if Password on Boot is enabled in either the BIOS Setup or SSU Must enter the administrator password to exit secure mode If both passwords are set you m enter the user password to enter BIOS Setup o
38. shown below 4 30 Upgrading Your System Attaching the Device Side Rails 9 Install the media device into the bay as follows Move any cables in the bay out of the way m Align the rails on the media device with the supports in the bay m Slide the device into the bay until it locks in place Installing a Removable Media Device Upgrading Your System 4 31 10 the interface and power cables to the device as follows see Figure above If you are installing a 5 1 4 inch tape drive or other IDE device align and connect the drive signal cable and the system power cable to their connectors The cable connector for the 5 1 4 inch device is keyed to fit only in the correct position The red edge of the cable goes to pin 1 on the cable connector Align the red edge of the connector with pin 1 notched end on the drive connector W If you are installing a SCSI device connect the SCSI cable and system power cable Be sure to align the SCSI cable connector not keyed with the device connector 11 Carefully reinstall the front system bezel by inserting its top plastic tabs into the chassis top tab slots and then pushing its bottom portion straight in against the chassis see Figure below 12 Close the front door reinstall the side panel and power on the system
39. system If necessary configure the system as described in Chapter 3 Configuring Your System 4 26 Upgrading Your System Removable Media Devices A variety of IDE and SCSI removable media devices can be installed in peripheral bays A B C D and E An IDE CD ROM is always mounted in bay A A 3 5 inch diskette drive is always mounted in bay C Other devices should be installed in the first available bay from the top bay B Contact your sales representative or dealer for a list of approved devices If you are adding or removing an IDE removable media device consider the following The system board supports a primary and secondary IDE channel connector Each of these supports two devices for a total of four IDE devices Your system includes the primary channel IDE interface cable A first master device and a second slave device are supported on both the primary and secondary IDE connector Jumpers on the device determine the device configuration master versus slave Cable Sense CS device configuration is not supported Your system includes a three connector IDE cable connecting the CD ROM to the system board primary IDE connector The CD ROM that comes with your system is set as the master device A second IDE connector is available to connect a slave IDE removable media device m Ifonly one device is on an
40. the battery according to local ordinance O m o Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket m Reinstall the plastic retainer on the lithium battery socket 9 Replace the side panel plug in the system power cord and turn on the system 10 Run the BIOS Setup to restore the configuration settings to the real time clock Upgrading Your System 4 7 Replacing a Processor This subsection provides the procedure for upgrading and configuring the Processors in your system The system board has sockets for two processors Each processor is packaged either in a Single Edge Contact Cartridge SECC or Single Edge Contact Cartridge Version 2 SECC2 The SECC packaged cartridge includes processor core with an integrated 16 KB primary L1 cache secondary L2 cache m thermal plate B backcover The SECC2 packaged cartridge includes processor core with an integrated 16 KB primary L1 cache m secondary L2 cache back cover The primary processor connector is shown at A in the illustration below The secondary processor connector is shown at B CAUTION Electrostatic discharge ESD can damage components place them on an antistatic surface Modify the system board using an antistatic wrist strap attached to chassis ground
41. 02B2 Incorrect Drive A type run SETUP No 02B3 Incorrect Drive B type run SETUP No 02D0 System cache error Cache disabled No 02F5 DMA Test Failed Yes 02F6 Software NMI Failed No 0401 Invalid System Configuration Data run configuration utility No None System Configuration Data Read Error No 0403 Resource Conflict No 0404 Resource Conflict No 0405 Expansion ROM not initialized No 5 20 Problem Solving Code 0406 0504 0505 0506 0601 0602 8100 8101 8104 8105 8106 8107 8108 810A 810B 810C 810D 810E 810F 8110 8120 8150 8151 8152 Post Error Codes and messages Continued Error Message Warning IRQ not configured Resource Conflict Expansion ROM not initialized Warning IRQ not configured Device configuration changed Configuration error device disabled Processor 0 failed BIST Processor 1 failed BIST Processor 0 Internal Error IERR failure Processor 1 Internal Error IERR failure Processor 0 Thermal Trip failure Processor 1 Thermal Trip failure Watchdog Timer failed on last boot BSP switched Processor 1 failed initialization on last boot Processor 0 failed initialization on last boot Processor 0 disabled system in Uni processor mode Processor 1 disabled system in Uni processor mode Processor 0 failed FRB Level 3 timer Processor 1 failed FRB Level 3 timer Server Management Interface failed to function IOP sub system is not functional NVRAM Cleared by Jumper NVRAM Checksum Error
42. 2 Management PIUS iNSnet neeaaea ea e pute ene uie Lin E LE LU E Leo Ro C 13 SEBL VAG WET C 13 SEL Viewer Menu Options C 14 Sensor Codes avec du a Gh repe a MMMM RR C 15 vi Contents Using the Sensor Type Code C 15 SIDR VIC Wet Hn C 17 SDR Viewer Menu Options esses nennen nnne nnne C 18 jdn e M C 18 FRU Viewer Memi Opti arain 19 Platform Event Paging Plattorm Event P aging aO ila lie atin erent D 2 Using Plattorm Event Paging e URL re se a eet ree E ae D 2 Glossary Equipment Log Index Contents vii viii Contents Using This Guide This User s Guide provides a quick reference to information about your system Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading This guide contains the following information Chapter 1 System Overview provides an overview of your system and describes your system s major system components See this chapter to familiarize yourself with your system Chapter 2 Setting Up Your System tells you how to select a site unpack the system make cable connections and power on your system Chapter 3 Configuring Your System t
43. Board On Board IDE Controller Baseboard System Board Secondary On Board IDE Controller 4 4 4 4 4 SSU Configuration File Uersion Serial Port 1 Configuration On Board Floppy Controller Parallel Port Configuration RTC SCSI Controller SCSI Controller Ethernet Controller Ethernet Controller JE 3 CJ JE EE JE 9 JE 9 JE 9 JE 9 EEE JE EE Resource ODMA O Ports O Memory Ra System Resource Usage Window System Setup Utility B 11 Multiboot Add in MBA Window The MBA lets you set the system boot priority The boot priority is the order the BIOS uses to boot the operating system from various devices in your system To set the boot priority of your system 1 From the SSU Main Menu launch the MBA by selecting the Boot Devices task under the MBA heading in the task box Click OK When the MBA window displays the Boot Device Priority window lists the current boot priority order The Hard Drives window lists the hard disk drive s in your system During bootup BIOS searches the list of device types shown in the Boot Device Priority list starting with the first device on the list When BIOS gets to the Hard Drives the BIOS tries each device shown in the
44. CSI drive bays accessible from the front of the chassis Hot swap SCSI disk drive backplane a failed drive can be removed and a new drive installed without system power being turned off if an optional Redundant Array of Independent Disks RAID controller is installed High degree of SCSI disk fault tolerance and advanced disk array management features through the use of RAID technology if an optional RAID controller is installed Chassis that supports up to two power supplies The second power supply can be added to provide redundant power 1 2 System Overview As application requirements increase you can expand your server with an additional processor additional memory add in boards and peripheral devices tape devices CD ROM diskette drives and hard disk drives Your server features the following major components m Single or dual high performance processors packaged in either Single Edge Contact Cartridge SECC or Single Edge Contact Cartridge 2 SECC2 packages 32 MB to 1 GB of memory using up to four unbuffered DIMMs Memory is partitioned as four banks of SDRAM DIMMs each providing 72 bits of noninterleaved memory 64 bit main memory plus ECC Four PCI 33 32 bit expansion slots for add in boards 1x32 bit PCI bus Two PCI 66 32 5V expansion slots backwards compatible to PCI 33 32 bit One ISA expansion slot for add in board Embedded PC compatible support serial parallel mouse keyboard dis
45. DIMMs Insert the bottom edge of the DIMM into the socket and press down firmly on the DIMM until it seats correctly Gently push the plastic ejector levers on the socket ends to the upright position 6 Repeat the steps to install each DIMM 7 Replace the left side panel plug in the system power cord and turn on the system Upgrading Your System 4 15 Removing DIMMs CAUTION Use extreme care when removing a DIMM Too much pressure can damage the socket slot Apply only enough pressure on the plastic ejector levers to release the DIMM 1 Power off the system and remove the left side panel as described earlier in this chapter 2 Gently push the plastic ejector levers out and down to eject a DIMM from its socket 3 Hold the DIMM only by its edges being careful not to touch its components or gold edge connectors Carefully lift it away from the socket and store it in an antistatic package 4 Repeat the above steps to remove the remaining DIMMs 5 Replace the side panel plug in the system power cord and turn on the system 4 16 Upgrading Your System Option Boards This section describes how to install and remove ISA and PCI option boards The system board has one ISA bus expansion slots and four PCI 33 32 bit and two PCI 66 32 bit bus expansion slots The high performance PCI local bus allows the adoption of newer networking technology such as 100 Mb second Ethernet NICs with
46. E STATUS gives status information on the server connection For example if a server is connected the status bar says Connected Otherwise the line is blank EMP Console Main Menu m File Exit Exits the EMP Console m Connect Disconnect disconnects the server connection Re Connect raises the connect dialog A list of the five most recent connections can click on one of the five servers most recently connected to A connection to the selected server is initiated m Action Power On Off powers the server on or off with post power up options Reset opens the Reset dialog SEL Viewer opens the SEL viewer SDR Viewer opens the SDR viewer FRU Viewer opens the FRU viewer Phonebook opens the phonebook dialog m Help Help Topics help topics for EMP Console Help About provides version information C 8 Emergency Management Port Server Control Operations Connect Three server control operations are available from the menu or toolbar of the main EMP Console window remote server connection powering the server on and off and resetting the server The server console mode can also be switched between EMP active and BIOS redirect modes through post power up and reset options When you select Re Connect from the Connect menu the Connect dialog allows you to connect to a selected server If the client machine is already connected to a server i
47. IDE channel connector it must be set as the master device Upgrading Your System 4 27 If you are adding or removing a SCSI removable media device consider the following The optional SCSI tape drive address assignment is 2 m The SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling If the SCSI tape drive is your only SCSI device on the SCSI controller B termination must be enabled in the tape drive Installing a 5 25 Inch Media Device CAUTION CD ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS To use these devices thoroughly read the documentation provided by the CD ROM manufacturer and keep the documentation for future reference In case of any trouble with a CD ROM please contact your nearest service representative To prevent direct exposure to the laser beam do not try to open the enclosure Use of controls or adjustments or performance of procedures other than those specified in the CD ROM manufacturer s documentation may result in hazardous radiation exposure 1 Power off the system unplug the system power cords and remove the appropriate side panel depending upon the bay you are installing the media device in and as described earlier in this chapter 2 Open the front door as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap 3 Carefully remove the front s
48. L The SEL displays information on the events stored in the system log area The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system Note Refer to Chapter 5 Problem Solving for definitions on all POST error codes 1 From the SSU Main Menu launch the SEL by selecting the SEL Viewer Add in task under the SEL heading in the task box Click OK The SEL Viewer Add in window Event Log displays 2 The following screen choices are available Screen Choice Options File Menu View Menu Settings menu Help Load SEL View data from a previously saved SEL file Save SEL Save the currently loaded SEL data to a file Clear SEL Clears the SEL data from the BMC Exit Quits the SEL Viewer SEL Info Displays information about the SEL These fields are display only All Events Displays the current SEL data from the BMC By Sensor Brings up a pop up menu that allows you to view only the data from a certain sensor type By Event Brings up a pop up menu that allows you to view only the data from a certain event type Display HEX Verbose Toggles between the Hex interpreted mode of displaying the SEL records Output Text Binary Determines whether SEL data will be saved to the file as under File Save in binary format or
49. Overview This chapter describes how to select a site unpack the system make cable connections and power on the tower based system unit Selecting a Site The system operates reliably in a typical office environment Choose a site that is Near grounded three pronged power outlets Note For the United States and Canada this means a NEMA 5 15R outlets for 100 120 VAC or NEMA 6 15R outlets for 200 240 VAC For other international sites this means three pronged power outlets applicable for the electrical code of the region A WARNING Be sure the power service connection is through a properly grounded outlet N CAUTION When two power supplies are installed in the system the power plug from each of the power supplies must be plugged into the same common ground power outlets m Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock m Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices W Spacious enough to provide at least five inches 13 centimeters behind the system and three inches eight centimeters on each side of the system for proper cooling airflow and cable clearance W Easily accessible for system maintenance and insta
50. Refer to the Upgrades and Options chapter Is the system hard disk drive properly formatted or defined Are all peripheral devices installed correctly Is the operating system properly loaded Refer to the operating system documentation Are all drivers properly installed For information about installing drivers refer to your Network Operating System Configuration Guide Are the configuration settings in BIOS Setup and the System Setup Utility SSU correct If the above items are all correct but the problem reoccurs refer to Additional Troubleshooting Procedures in this chapter Problem Solving 5 3 Running New Application Software Problems that occur when you run new application software are usually related to the software Faulty equipment is much less likely especially if other software runs correctly If you have problems while running new application software check the following Does the system meet the minimum hardware requirements for the software Refer to the software documentation m Is the software an authorized copy Unauthorized copies often do not work Obtain an authorized copy of the software m If you are running the software from a diskette is it a good copy If you are running the software from a hard disk drive is the software correctly installed Where all necessary procedures followed and files installed If you are running the software from a CD ROM disk is the disk s
51. Requires password to unlock system Configuring Your System 3 13 Server Menu Feature Choices Description Your Setting System Press ENTER Refer to System Management Management Submenu Console Press ENTER Refer to Console Redirection Redirection Submenu PEP Management Enable Sleep Button PCI IRQs to lO APIC mapping Processor Retest Assert NMI or PERR Assert NMI amp SERR Press ENTER No Yes Disabled Enabled No Yes SMI ONLY Disabled SMI amp NMI Enabled Disabled Refer to PEP Management Submenu No sleep button enabled If enabled BIOS will describe direct PCI interrupt connections to IO APIC in multiprocessor table Do not enable if OS does not support this feature Select Yes to have BIOS clear all historical processor status and retest the processor s on bootup Enabled NMI is generated The SERR option needs to be enabled to activate this option If enabled NMI is generated on SERR and LOGGED 3 14 Configuring Your System System Management Submenu Feature Choices Description Your Setting Sever Management Info System Event Logging Clear Event Log EMP Password Switch EMP ESC Sequence EMP Hangup Line String Modem Init String High Modem Init String EMP Access Mode EMP Restricted Mode Access EMP Direct Connect Modem Mode Press ENTER Disabled Enabled No Yes Disabled
52. SA legacy cards will boot first before non BIOS boot compliant PCI cards in scan order from lowest slot to highest Removable Devices For options on this menu use the up or down arrow keys to select a device then press the lt gt or lt gt keys to move the device higher or lower in the boot priority list Removable Devices Submenu Option Description 1 Legacy Floppy Drive Refers to the onboard 3 5 floppy drive Configuring Your System 3 19 Exit Menu You can make the following selections on the Exit Menu Select an option using the up or down arrow keys then press Enter to execute the option Pressing Esc does not exit this menu You must select one of the items from the menu or menu bar to exit Exit Menu Choices Description Exit Saving Changes Exit Discarding Changes Load Setup Defaults Load Custom Defaults Save Custom Defaults Discard Changes Save Changes Exits after writing all modified Setup item values to CMOS Exits leaving CMOS unmodified Loads default values for all Setup items Loads settings from custom defaults Saves present Setup values to custom defaults Reads the previous value of all Setup items from CMOS Writes all Setup item values to CMOS 3 20 Configuring Your System Adaptec SCSI Utility The Adaptec SCSI Utility detects the SCSI host adapters on the server board Use the Adaptec SCSI Utility to Change default values Chec
53. Setting Up the System DV ET VIEW E M 2 2 Selecting a SWE RN ALL LCL aro AEE Dp rer tn recipe perio nec More reu 2 2 Unpacking the System eee Eee seatbelts 2 3 Getting Familiar with th Systern ice ee e diee e be het betonen 2 3 Front View with Front Door Closed eese eene eene 2 4 Contents iti Front View with Front Door Opened esee eee 2 5 Dd M 2 7 Status Indicator LED Descriptions eeesseeeeeeeeeeeeeenee eene nnne 2 8 Making ta en eee ferent eral reo LL eo sa eee a ere a sero ortae 2 10 Setting the Line Voltage eee A M E REA AREE AREE E AREAS RE 2 11 Connecting the Power Cord s esses eene 2 13 Powering On Your System eese E eese trente eontra E A E R 2 13 3 Configuring Your System Configuring Y OUE S wil pint ooi eg Soo Lo RUE dhe cL eoe cep a Ho ea aae ei oie esa 3 2 Hot Keys dio adit Eds 3 2 BIOS ive tea ena BAER RARBG IE ELA EAR DA PR chokes CERRO 3 3 Using the BIOS Setup Utility 3 3 BIOS Setup Configuration Settings 3 4 ME EP IM 3 5 Primary Secondary IDE Master and Slave Submenu sess 3 6 Keyboard Subinenu rete eee pperpertuet 3 7 Advanced Menu 5 He d ea
54. UP Invalid NVRAM media type Keyboard controller error Keyboard error nn Monitor type does not match CMOS Run SETUP Operating system not found Where nnnn is the amount of system cache in kilobytes successfully tested Diskette Drive is present but fails the BIOS POST diskette tests Check to see that the drive is defined with the proper diskette type in Setup and that the diskette drive is correctly attached The Setup program is starting Extended memory is not working or is not properly configured at offset nnnn Where nnnn is the amount of RAM in kilobytes successfully tested The hex number nnnn is a map of the bits at the RAM address in System Extended or Shadow memory which failed the memory test Each 1 one in the map indicates a failed bit Fixed disk is not working or not properly configured Check to see if the fixed disk is attached properly Run Setup to be sure the fixed disk type is correctly identified Type of floppy drive is not correctly identified in Setup Problem with NVRAM CMOS access The keyboard controller test failed You may have to replace the keyboard or controller The keyboard is not working BIOS discovered a stuck key and displays the scan code nn for the stuck key Monitor type is not correctly identified in Setup The operating system cannot be located on either drive A or drive C Enter Setup and see if the fixed disk and floppy are properly identified I
55. Up the System Connecting the Power Cord s Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage Plug the male end of the power cord into NEMA 5 15R outlet for 100 120 VAC or NEMA 6 15R outlet for 200 240 VAC If the power cord s supplied with the system are not compatible with the AC wall outlet in your region obtain a suitable power cord that meets the following criteria The power cord must be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the system The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region The power cord connector that plugs into the system must be an IEC type CEE 22 female connector m The power cord must be less than 1 8 meters 6 0 feet long A WARNING Your system shipped with a power cord for each power supply Do not attempt to modify or use the supplied AC power cord if it is not the exact type required N CAUTION When two power supplies are installed in the system the power plug from each of the power supplies must be plugged into the same common ground power outlets Powering On Your System Power on your system as follows 1 Make sure all external devices such as a video displa
56. X technology and the processor s numeric coprocessor significantly increases the speed of floating point operations The processor external interface is MP Multi Processor ready and operates at a maximum of 100 MHz The processor contains a local APIC Advanced Programmable Interrupt Controller section for interrupt handling in MP and UP Uni Processor environments The second level cache is located on the substrate of the processor cartridge The cache includes burst pipelined synchronous static RAM BSRAM The L2 cache is offered in 512 KB configurations only with error correcting code ECC that operates at half the core clock rate System Memory The system board contains four 168 pin DIMM sockets Memory is partitioned as four banks of SDRAM DIMMs each providing 72 bits of noninterleaved memory 64 bit main memory plus ECC Your system may include from 32 MB to 1 GB of memory using up to four DIMMs System memory begins at address and is continuous flat addressing up to the maximum amount of DRAM installed exception system memory is noncontiguous in the ranges defined as memory holes using configuration registers The system supports both base conventional and extended memory Note Memory should be added in order from slot 1 to slot 4 amp Note Use DIMMS currently available from the Approved Vendors List AVL only Contact your NEC sales representative or dealer for the current AVL of memory mod
57. age the drive connector from the backplane Wait 30 seconds until the drive spins down m Remove the carrier from the drive bay 4 24 Upgrading Your System 4 Remove the hard disk drive from the disk carrier by removing the four screws See Figure Securing the Drive in the Carrier 5 Remove the new drive from its protective wrapper and place on an antistatic surface CAUTION Observe static precautions Use an antistatic wrist strap 6 Record the drive model and serial numbers in the equipment log 7 Install the drive in the drive carrier See Figure Securing the Drive in the Carrier m Place the drive in the carrier with its connector facing the back of the carrier m Turn the drive and carrier over and secure the drive in the carrier with the four screws supplied with the disk drive P Securing the Drive in the Carrier 8 Install the drive carrier with drive into the bay see Figure Installing a Disk Carrier into the Bay as follows Open the drive carrier s handle Align the drive carrier with the bay guide rails m Slide the drive carrier into the bay until it docks with the SCSI backplane connector m Push on the carrier until the drive is completely seated into the SCSI backplane connector and the carrier handle is flush with the front of the carrier Upgrading Your System 4 25 Installing a Disk Carrier into the Bay 9 Close the front door on the
58. al devices standard CD ROM drive and optional tape drives etc W Seven hot swap SCSI hard disk drive bays for mounting up to seven SCSI hard disk drives in easily removable drive carriers Note The SCSI hard disk drive bays contain a hot swap back plane that require an 80 pin single connector attachment SCA connector on the drives that you install SAF TE Board The system has a SAF TE SCSI Accessed Fault Tolerant Enclosure board that provides an interface for the disk subsystem to automatically integrate with peripheral packaging that supports status signals hot swapping drives and enclosure monitoring The transport mechanism for the standardized alert detection and status reporting is the SCSI bus Disk drives power supplies cooling fans and temperature are continually monitored and the conditions then reported over the SCSI bus to the system When used with RAID management software the user can be alerted of impending or imminent disk conditions requiring attention This allows the user to react to conditions that could normally go unnoticed until data loss System Board Features The system board offers a flat design with the processor and memory subsystems residing on the board This figure shows the major components on the system board The following subsections describe the system board major components System Overview 1 7 du gt DO VO ZETA E
59. allation tips 5 16 power LED does not light 5 9 system cooling fans do not rotate 5 11 Processors 1 9 replacing 4 8 R Real time clock real time clock calendar 1 11 replacing 4 6 running SCU to configure settings 4 7 Removable media devices 4 27 Removing termination board 4 9 4 11 Reset system 3 2 5 2 S SAF TE board 1 7 SCI files B 2 SCSI bus termination requirements 1 12 SCSI utility adaptec 3 21 SCU administrative password limits access to 1 18 inactivity lockout timer 1 13 software locking feature 1 16 Secure mode 1 17 affects boot sequence 1 19 enter by setting passwords 1 18 locking reset and power on off switches 1 18 no booting from diskette without password 1 18 using hot keys to enter 3 2 Security 1 16 1 18 alarm switches 1 16 boot sequence 1 19 enabling disabling floppy writes 1 18 locking mouse keyboard with timer 1 13 1 18 Index 2 locking reset and power on off switches Setup 1 18 password 1 18 secure mode 1 18 secure mode setting in SCU 1 17 software lock SCU 1 16 unattended start 1 19 using hot key combination 3 2 video blanking 1 18 Security menu configuring Setup 3 12 Server management BMC 1 14 features 1 14 intrusion detection 1 16 Server management information menu configuring in Setup 3 16 Server menu configuring in Setup 3 14 Setup advanced menu 3 8 boot menu 3 17 3 18 exit menu 3 20 hard drive menu 3 19 integrated periph
60. are forwarded to PCI Delayed Disabled Enable the delayed Transaction Enabled transaction mechanism when PIIX4 is target of a PCI transaction Passive Release Disabled Enable the Passive Release Enabled mechanism on PHOLD signal when PIIX4 is a PCI MASTER Configuring Your System 3 11 Security Menu amp Note Enabling the Supervisor Password field requires a password for entering Setup The passwords are not case sensitive Feature Choices Description Your Setting User Passwordis Clear Status only user cannot Set modify Once set this can be disabled by setting it to a null string or by clearing password jumper on system board see System Board Jumpers in Chapter 3 Supervisor Clear Status only user cannot Password is Set modify Set User Press ENTER When the lt Enter gt key is Password pressed the user is prompted Set Supervisor Password Password on Boot Fixed Disk Boot Sector Secure Mode Timer Press ENTER Disabled Enabled Normal Write Protect 1 min 2 min 5 min 10 min 20 min 1hr 2hr for a password press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on system board refer to System Board Jumpers in this chapter When the Enter key is pressed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing passwor
61. ats them as separate disk drives password A security feature that prevents an unauthorized user from operating your computer See also EEPROM PCI Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting data transfers of up to 132MB per second Pentium A type of microprocessor with a built in math coprocessor cache memory and memory and bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The resolution of a video display system is measured in pixels PnP Plug n Play Plug and play is the ability to plug a device into a computer and have the computer recognize that the device is there The user doesn t have to tell the computer Glossary 7 POST Power On Self Test R RAM Random Access Memory A temporary storage area for data and programs This type of memory must be periodically refreshed to maintain valid data and is lost when the computer is powered off See also NVRAM and SRAM real time clock The IC in your computer that maintains the time and date ROM Read Only Memory A type of memory device that usually is used to store system BIOS code This code cannot be altered and is not lost when the computer is
62. cratched or dirty m Are the correct device drivers installed Is the software correctly configured for the system W Are you using the software correctly m Ifother software runs correctly on the system contact your vendor about the failing software If the problems persist with the software contact the software vendor s customer service representative 5 4 Problem Solving After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure However many situations that are easy to correct can also cause such problems If you have problems after the system has been running correctly check the following If you are running the software from a diskette or CD ROM try a new copy of the software If you are running the software from a hard disk drive try running it from a diskette If the software runs correctly there may be a problem with the copy on the hard disk Reinstall the software on the hard disk drive and try running it again Make sure all the necessary files are installed If the problem recurs you may need to reformat the hard disk drive The hard disk drive the drive controller or the system board may be defective If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures If you suspect that a
63. d OPTION Display lt Ctrl A gt Messages During BIOS Initialization Extended BIOS Translation for DOS Drives gt 1 GByte Verbose Silent Mode Host Adapter BIOS Configuration Utility Reserves BIOS Space Support Removable Disks Under BIOS as Fixed Disks BIOS Support for Bootable CD ROM BIOS Support for Int13 Extensions No effect if BIOS is disabled RECOMMENDED SETTING YOUR OR DISPLAY ONLY CONFIGURATION Enabled Enabled Verbose Enabled Boot Only Enabled Enabled Do not remove media from a removable media drive if it is under BIOS control Exiting Adaptec SCSI Utility To exit the Adaptec SCSI Utility press ESC until a message prompts you to exit if you changed any settings you are prompted to save the changes before you exit Installing Video Drivers After configuring the system you need to install video drivers to take full advantage of the features of the onboard Cirrus Logic CL GD5480 super VGA video controller m The CD shipped with your system includes video drivers for use with DOS and Windows NT Check the README TXT file on the CD for information on installing these drivers W For other operating systems see your OS instructions for installing device drivers Configuring Your System 3 23 Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section CAUTION Electrosta
64. d slave device are supported on both the primary and secondary IDE channel connector W The device configuration master versus slave is determined by jumpers on the devices Cable Sense CS device configuration is not supported m Ifonly one device is on a channel connector it must be set as the master device System Cabling 3 gt lt gt Standard System Cable Configuration Seven SCSI disk drive bays SCSI Hard disk drives SCSI Backplane Wide SCSI Interface cable Wide SCSI connector 68 pin Diskette drive connector Diskette interface cable Diskette drive Primary IDE connector IDE Interface Cable IDE CD ROM Drive Secondary IDE connector Optional IDE removable media devices cable not supplied System Board A 4 System Cabling
65. d jumper on system board refer to System Board Jumpers in this chapter Requires password entry before boot System will remain in secure mode until password is entered Password on Boot takes precedence over Secure Mode Boot Write protects boot sector on hard disk to protect against viruses Period of key PS 2 mouse inactivity specified for secure mode to activate A password is required for secure mode to function Cannot be enabled unless at least one password is enabled 3 12 Configuring Your System Security menu Continued Feature Choices Secure Mode Hot Key A B 4 Ctrl Alt Secure Mode Boot Disabled Enabled Video Blanking Disabled Enabled Floppy Write Disabled Protect Enabled Front Panel Disabled Lockout Enabled Description Your Setting Key assigned to invoke the Quicklock feature Cannot be enabled unless at least one password is enabled System will boot in secure mode The user must enter a password to unlock the system Cannot be enabled unless at least one password is enabled Blank video when secure mode is activated The user must enter a password to unlock the system Cannot be enabled unless at least one password is enabled When secure mode is activated the diskette drive is write protected The user must enter a password to disable Cannot be enabled unless at least one password is enabled Disables front panel when secure mode activates
66. d on the EMP Console s terminal window With the EMP in this state you can remotely view boot messages access BIOS setup and run DOS text mode applications through the EMP Console s terminal window EPI mich BEG LS a ee seror mpm 3 e EMP Console in Command State Emergency Management Port C 3 coe x n7 m9 cc 7 Ez n shld 4 4 hA Pugarighl Ma 1594 LW TIL 111 n HIGHT 0 358 Dol EES ark a 1103 haka F IU LUBLUTILIH JAY IA ELSFL inj EIT pal 11 1 P rugees ar db Rls HERR Dyal o HIE AIRE Fybkrnidrd Iik Paced WIDE Ca SERO Passed Byala UES al RAJEC BiU 21791 IHA pprt 117147 Fate Neun leiar ar EPJ GOAL HLIEN d4 EMP Console in Redirect State The above figure shows the EMP Console window in redirect state with the terminal window The text that appears on the server monitor displays in the redirect window Availability of the various EMP Console features is determined by two things the EMP access mode selected during configuration in the System Management Submenu of the BIOS Server Menu and if the server s COM 2 port is configured for console redirection in BIOS The three EMP access modes are disabled pre boot and always active EMP Console Access Modes Server Configured for Cons
67. e SEC cartridge is seated 10 To lock in the processor push the latches inward until they secure the SEC cartridge into place in the URM Item A in Figure Removing a Processor above The latches must be secured for proper electrical connection of the processor 11 After you have installed a new processor you must run the BIOS Setup Utility F2 to configure its speed Refer to Chapter 3 Configuring Your System 12 Replace the left side panel plug in the system power cords and power up the system 4 12 Upgrading Your System DIMMs The system board contains four DIMM sockets labeled 1 through 4 Each socket can hold a single 72 bit DIMM module with 32MB 64MB 128MB or 256MB of memory When all four sockets are populated the system board supports a maximum of 1 GB of memory with 256MB DIMMs A DIMM will always be installed in the bottom socket When you install additional DIMMs you must start with the first empty socket above DIMMs already installed When you remove DIMMs you must start with the first DIMM socket closest to the top edge of the system board I E usc DIMM Locations Upgrading Your System 4 13 Memory DIMM Con
68. e it will try to boot again off of the primary FRB 3 7 minute timer If the system does not make it up to the end of POST in 7 minutes the system will automatically reset and try again It is assumed that the processor failed regardless of what may have caused the system to hang The primary processor is taken off line and the system will boot off the secondary if installed otherwise it will try to boot again off of the primary Bad memory or a bad plug in card may cause a FRB 3 failure All failures are logged to the system event log The system will remember all FRB errors and display them at the end of POST until you select the Processor Retest option from the BIOS Setup utility CAUTION For normal operation leave FRB Timer Enable jumper at factory default setting To disable the FRB Timer Enable 1 Power off the system and remove the left panel as described in Chapter 4 of this guide 2 Move the FRB Timer Enable jumper from pins 1 2 to pins 2 3 Refer to Configuring System Board Jumpers to see the location of this jumper 3 Replace the panel and power on the system 4 Power on the system and wait for POST to complete 5 Run the SSU to configure the system 3 28 Configuring Your System Chassis Intrusion Detection Jumper The chassis contains an alarm switch that sends a notification signal to the server management software if a cover is removed The jumper at pins 5 6 and 7 controls
69. e nonvolatile Sensor Data Record SDR from which sensor information can be retrieved The BMC provides an ISA host interface to SDR sensor information so software running on the server can poll and retrieve the server s current status SEL contents can be retrieved after system failure for analysis by field service personnel using server management software tools such as Intel Server Control available on the CD ROM that ships with your system The BMC does the following Monitors server board temperature and voltage Monitors processor presence and controls FRB Detects and indicates baseboard fan failure Manages the SEL interface m Monitors the system management watchdog timer m Monitors the periodic SMI timer Manages front panel NMI handling Monitors the event receiver m Manages the ISA host and IMB interface Controls secure mode including video blanking floppy write protect monitoring and front panel lock unlock initiation Manages the sensor event initialization agent The BMC supports the Emergency Management Port EMP Console which allows remote server management via a modem or direct connection to a manager system Events monitored by the manager system include over temperature and over voltage conditions fan failure or chassis intrusion 1 14 System Overview Emergency Management Port Console The Emergency Management Port EMP Console provides an interface to the Emergency Manageme
70. eb t ebbe oe ehe ete ie epe eb Da ie ed 3 8 PCI Configuration Submenus eese nemen 3 9 PCI Device Slot 1 Slot 7 ee 3 9 Integrated Peripheral Configuration Submenu eee 3 10 Advanced Chipset Control 2 eet e et oet retener Tee 3 11 Security Menu ii cs seis sere ere E ee eR eR IN e 3 12 Security menu Continued EN EREA ERE ee eene nennen nnne eee three risen ease bee eter aan 3 13 Uni ELE 3 14 System Management 3 15 Server Management Information Submenu 3 16 Console Redirection Submenu eese nere 3 16 PEP Management 3 17 PEF Filter Events Submenu nennen eene 3 17 hod 3 18 Boot Device Priority Submenu eene eene eene 3 19 Hard Drive Submenu aee a 3 19 Reinoyable Devices merit 3 19 Exit Menu 55st eol Gh lei 3 20 Adaptec SCST Utility e E A 3 21 Running the SCSI UUU niren a a a oa E TEE a 3 21 Adaptec SCSI Utility Configuration Settings esee 3 22 Exiting Adaptec SCSI Utility 4er repe tet ette dee 3 23 Installing Video Drivers oec tette EEUE I ete eet ete es 3 23 Confi
71. ecklists 2 2 1 etii e e eo beoe ePi ee he 5 3 Initial System Startup sseseesseeeeeeseeeeeeeeeeene eene 5 3 Running New Application Software essen ener 5 4 After System Has Been Running 5 5 Additional Troubleshooting Procedures eese nennen 5 6 Preparing the System for Diagnostic Testing eeeeeeeeeeeeeeene eene 5 6 Monitoring POST See MS dae 5 7 Verifying Proper Operation of Key System Indicators eee 5 8 Confirming Loading of the Operating 5 8 Specific Problems and Corrective Actions seen 5 9 Power LED Does Not light 6 hene 5 9 Incorrect or No Beep 5 10 No Characters Appear on Screen eterne eene nnn 5 10 Characters are Distorted or Incorrect 5 11 System Cooling Fans Do Not Rotate ssesesseeeeeeeeeeene nere eene 5 11 Diskette Drive Activity LED Does Not Light 5 11 CD ROM Drive Activity Light Does Not 5 12 Problems with Application Software esses eene 5 12 Press F2 Key to Enter Setup Prompt Does Not 5 12 Enable F2 Prompt by Using 5 13 C
72. efore using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Pg dui Check the system for condensation If condensation exists allow it NR to evaporate before powering on the system Keep the system away from dust sand and dirt xiv Using This Guide System Overview a Overview System Chassis Power Supply a Peripheral Bays SAF TE SCSI Accessed Fault Tolerant Enclosure Board a System Board Features a Emergency Management Port Console a Platform Event Paging a System Security Overview This server is a modular multiprocessing server based on the Intel Pentium II and Pentium III chip sets The combination of compute performance memory capacity and integrated I O provides a high performance environment for many server market applications This server is also conveniently housed in a tower based as shown below Tower Based System Front View This server system is designed for minimum downtime To this end the server includes or has the options to include the following Optional power system redundancy in a system configured with two power supplies the system will continue to operate with a single power supply failure Self contained power supply units that can be easily installed or removed from the back of the chassis S
73. eiatorID_ Eme Rev Se DOOS System Lvent 04 19 20 15 52 20 DIOS O CO05 Syslem Event Fre Init imestemp Primay HSC LU 02 Dr 0 0005 System Event Fre Init imestsmp BMC LUN 0 02 O E005 SyslemEvent Fre Init imestemp BMC LUN 0 02 Fa O FOOS Suslem Event 04 19 58 15 55 42 BIOS 02 Sy 0 0006 Syslem Event Fre Init imestemp BMC LUN 0 02 Pr 0 1006 Syslem Event Fre Init imestemp BMC LUN 0 02 Fa 0 2006 Syslem Event Fre Init imestemp Primay HSC LU 02 Dr 043006 SyslemEvent 04 19 88 15 57 28 BIOS 02 Sy 044006 SyslemEvent 04 23 98 09 35 42 BMC LUN 0 02 Se 0 5006 SyslemEvent Fre Init imestemp BMC LUN 0 02 Pr 0 6006 SyslemEvent Fre Init imestemp BMC LUN 0 02 Fa 047006 Syslem Event Fre Init imestemp Prima 5 02 Dr 048006 SyslemEvent 04 23 98 09 38 39 BIOS 02 Sy 049006 SyslemEvent 04 23 98 09 38 39 BMC LUN 0 02 Pc 0454006 Sysiem Event 04 23 28 09 38 39 BMC LUN 0 poz SERVER LINE Direct MODE EMP Lik SEL Viewer Emergency Management Port C 13 SEL Viewer Menu Options The following menu options are found on the SEL viewer menu bar File Open you can view SEL data from a previously saved file if it was stored in binary format Selecting the Open menu item allows you to specify a filename under which the data is found The default filename is SELLOG DAT If the file cannot be o
74. ells you how to configure the system and provides instructions for running the BIOS Setup Utility and the Adaptec Configuration Utility which is used to configure SCSI devices in your system This chapter also provides information on system board jumper settings Chapter 4 Upgrades and Options provides you with instructions for upgrading your system with an additional processor optional memory options cards and peripheral devices Chapter 5 Problem Solving contains helpful information for solving problems that might occur with your system Appendix A System Cabling includes cabling information for the two onboard SCSI controllers and the onboard IDE controllers Appendix B System Setup Utility provides information for configuring onboard resources and add in boards It also provides information on viewing the system event log Appendix C Emergency Management Port provides information on a feature that provides an interface to the Emergency Management Port EMP Console Manager This interface allows remote server management via a modem or direct connection Appendix D Platform Event Paging provides information and operating instructions on a feature that allows your server to be configured to automatically dial up a paging service and page you when a server management related event occurs Glossary defines the standard acronyms and technical terms used in this manual Equipment Log provid
75. er 1 11 Integrated peripheral configuration menu configuring in Setup 3 10 Intrusion detection 1 14 1 16 ISA feature summary 1 10 Index 1 Jumpers 3 24 K Keyboard compatibility 1 13 lockout timer seting in SCU 1 13 L LAN status indicators 2 9 Line voltage setting 2 11 Lithium backup battery replacing 4 7 M Main menu configuring in BIOS Setup 3 5 Memory addresses 1 9 Monitoring system status 1 14 Mouse compatibility 1 13 inactivity timer 1 13 N Network controller 1 11 NVRAM resetting 3 27 Option boards 4 17 Overview 1 2 P Password 1 17 administrative 1 16 administrator 1 17 clearing and changing 3 27 entering to unblank screen 1 18 user 1 16 1 17 using to reactivate keyboard mouse 1 18 using to reactivate keyboard mouse 1 13 PCI Device Slot 1 Slot 7 menu configuring in Setup 3 9 PCI feature summary 1 10 PEP See Platform Event Paging Peripheral controller 1 13 Platform event paging 1 15 D 2 POST error codes and messages 5 20 Power on off locking on off switch Setup 1 18 Power supply 1 7 monitoring power state 1 14 Problems application software 5 12 bootable CD ROM not detected 5 14 CD ROM drive activity light 5 12 characters are distorted or incorrect 5 11 diskette drive activity LED does not light 5 11 F2 key prompt does not appear 5 12 incorrect or no beep code 5 10 network 5 15 no characters appear on screen 5 10 PCI inst
76. er alarm l Fan alarm J Array alarm K Disk drive activity LED L Disk drive status LED 2 6 Setting Up the System gt a SO E Rear View This figure shows the location of the following rear system features and controls 3 595 955 g O 000000 9 p e 8 Ep e J K 2 G ag mi E lee na 1 0 B ic L E N 0 e FP Q Rear Features and Controls Keyboard PS 2 compatible 6 pin mini DIN connector Mouse PS 2 compatible 6 pin mini DIN connector COM1 COM1 serial port 9 pin connector Printer 25 pin parallel port connector COM2 CON2 serial port 9 pin connector LAN connector Green LAN status light Orange LAN status light USB connectors VGA Power supply status green light DC power status amber light Line voltage selector switch AC input power connector PCI slots PCI slots ISA slot RJ 45 connector See Table LAN Status Indicator LEDs I O Panel that follows See Table LAN Status Indicator LEDs I O Panel that follows Two USB connectors VGA monitor 15 pin connector See Table Power Supply Status Indicator LEDs Rear Panel that
77. eral configuration menu 3 10 locking reset and power on off switches 1 18 main menu 3 5 PCI Device Slot 1 Slot 7 menu 3 9 security menu contents 3 12 server management information menu contents 3 16 server menu contents 3 14 Soft boot 5 2 Status indicators 2 8 Switches alarm 1 16 DC power 5 2 locking reset and power on off Setup 1 18 reset 5 2 System cabling A 2 configuring 3 2 powering on 2 13 resetting 5 2 status indicators 2 8 System board boot block protect jumper 3 27 chassis intrusion detection jumper 3 29 jumpers 3 24 System Chassis 1 5 System memory 1 9 System setup utility CFG files B 2 customizing B 5 defining an ISA card B 8 exiting B 18 launching a task B 6 removing an ISA card B 9 running B 4 SCI files B 2 when to run B 2 T Termination board removing 4 9 4 11 Timer keyboard or mouse inactive 1 13 lockout inactivity setting in SCU 1 13 Troubleshooting checklists 5 3 U Unpacking 2 3 User password 1 16 limit access to using system 1 19 Utilities emergency management port console 1 15 C 2 V Video blanking for security 1 18 controller 1 12 Video drivers installing 3 23 W Write protect boot block jumper 3 27 Write to diskette disabling 1 18 Index 3 Index 4 456 01509 000
78. erate EPROM Erasable Programmable Read Only Memory A type of memory device that is usually used to store system BIOS code This code can be erased with ultraviolet light but is not lost when the computer is powered off See also flash EPROM and ROM expanded memory See EMS expansion slot See backplane slot extended memory The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems This memory is used in computers with 80286 80386 and 80486 microprocessors F flash EPROM A type of memory device that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powered off See also EPROM and ROM floppy disk drive See disk drive format The process used to organize a hard or floppy disk into sectors so it can accept data Formatting destroys all previous data on the disk G Gigabyte 1 073 741 824 bytes See also byte 4 Glossary H hard disk drive See disk drive hardware The physical parts of your computer including the keyboard monitor disk drives cables and circuit cards hot swap A method used to insert or remove SCSI disk drives into or from an operating bus This method is typically used in RAID subsystems When used in non RAID subsystems the operating system must typically be restarted IC Integrated Circuit An electronic d
79. erver Management features Boot Use this menu to configure Boot Device priority Exit Exits the current menu Use the arrow keys to select a menu or an item on a displayed menu Press the value keys listed in the table below to cycle through the allowable values for the selected field Use the Exit menu s Save Values selection to save the current values on all the menus To display a submenu position the cursor on a selection that has a submenu and press ENTER An arrow precedes selections with submenus Refer to the following table for information on the keys that you use with BIOS Setup These keys are also listed at the bottom of the Setup menu Configuring Your System 3 3 Function in Setup Menu F1 or Alt H ESC Left or right arrow keys Up or down arrow keys HOME or END PAGE UP or PAGE DOWN 9 10 Get Help about item Exit the current menu and return to the previous menu Move between menus Move cursor up and down The cursor moves only to the settings that you can change Change the value of an item Move cursor to top or bottom of window Move cursor to next or previous page Load default configuration values for this menu Save configuration values and exit Execute command or Select submenu BIOS Setup Configuration Settings The BIOS Setup Configurations tables show the default settings for the BIOS Setup Utility and provides a place
80. es the server s COM 2 port to be connected to an external modem or directly connected to a serial cable Direct Connect Configuration A null modem serial cable is needed Connect one end of the cable into the COM 2 port of server and the other into a port on the client machine Modem Configuration On the client the EMP Console uses the Windows Application Program Interface API to determine if a modem is connected and available The EMP Console does not configure the modem it should be preconfigured through Windows For modem support the server must use a Hayes compatible that supports a baud rate of 19 2K The modem must be on the Windows 95 or NT Hardware Compatibility List provided by Microsoft The server modem must be set in auto answer mode for the EMP to be able to connect to it Emergency Management Port C 5 Setting Up the Server for the EMP To use the EMP you must configure the server s BIOS with specific settings These settings take place in two submenus of the BIOS Server menu the System Management Submenu and the Console Redirection Submenu The earlier BIOS settings section shows all available options This section focuses on those settings that must be configured to use the EMP System Management Submenu All EMP related settings occur from the System Management Submenu of the Server main menu Change only the items below all other default settings should remain the same EMP Password Switch amp EMP Passw
81. es you with a sample equipment log for documenting the system configuration and future updates you may make to your system Using This Guide ix Text Conventions This guide uses the following text conventions Warnings cautions and notes have the following meanings A WARNING Warnings alert you to situations that could result in serious personal injury or loss of life CAUTION Cautions indicate situations that can damage the system hardware or software Notes give important information about the material being described m Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter W Text or keystrokes that you enter appear as boldface type For example type abc123 and press ENTER File names are printed in uppercase letters For example AUTOEXEC BAT x Using This Guide Related Documents In addition to this guide the following system document is shipped with your server System Release Notes Release Notes provide you with the latest information about your system Using This Guide xi Safety Notices A m Caution To reduce the risk of electric shock which could cause personal injury follow all safety notices The symbols shown are used in your documentation and on your equipment to indicate safety hazards m Warning Lithium batteries can be dangerous Improper handling of lithium batteries
82. ess choice Baud Rate Select appropriate speed Console Type Choose PC ANSI Flow Control Choose CTS RTS CD Main EMP Console Window The main EMP Console window provides a graphical user interface GUI to access server control operations and to launch the management plug ins from At the top of the GUI is the menu and tool bar These provide the options to initiate plug ins and other support features A status bar at the bottom displays connection information like server name line status and mode Toolbar The tool bar buttons of the EMP main window combine server control and management plug in options available from the Connect and Action menus as follows Generates the Connect dialog to allow connection to a selected server Disconnects from the currently connected server Generates the Power On Off dialog Generates the Reset dialog eu E SEL Launches the SEL viewer DR Launches the SDR viewer TRI Launches the FRU viewer Opens the phonebook Opens the online help Emergency Management Port C 7 Status Bar The status bar displays at the bottom of the current window It contains the following status information m SERVER NAME the name of the connected server stored in the Phonebook when connecting via modem LINE the type of line connection This would be either direct or modem m MODE either Redirect of EMP depending on whether the EMP has control of the COM 2 port LIN
83. essages 5 16 recovering 3 27 setup utility 3 3 BMC 1 14 Boot block write protect default jumper 3 27 Boot menu configuring Setup 3 17 3 18 Boot sequence booting without keyboard 1 19 setting in Setup 1 19 Booting cold boot 5 2 fault resilient 5 2 Bus termination requirements SCSI devices 1 12 C Cabling system 2 Caution leave boot block protect jumper at default 3 27 3 29 CFG files B 2 Chassis intrusion detection default jumper 3 29 Configuration limiting access to system with administrative password 1 18 Configuring system board jumpers boot block protect 3 27 chassis intrusion detection 3 29 Controller diskette floppy 1 11 IDE 1 11 keyboard mouse 1 13 network 1 11 system board management BMC 1 14 D DIMMs configurations 4 14 replacing 4 13 Diskette drive controller 1 11 enabling disabling floppy writes 1 18 no booting in secure mode without password 1 18 E Emergency management port FRU viewer C 18 main console window C 7 phonebook C 12 requirements C 5 SDR viewer C 17 SEL viewer C 13 server control operations C 9 Emergency management port console 1 15 C 2 EMP 1 15 See Emergency management port Exit menu configuring Setup 3 20 F Fault resilient booting timer enable jumper 3 28 Features and controls front 2 6 rear 2 7 H Hard disk drive menu configuring Setup 3 19 Hard disk drives 4 22 Hot keys quick reference 3 2 IDE controll
84. essor Post speed list is determined by the speed of the processor s installed Select Yes if you want BIOS to clear historical processor status and retest all processors on next boot Controls detection of the processor serial number Selects which language BIOS displays Configuring Your System 3 5 Primary Secondary IDE Master and Slave Submenu Feature Choices Description Your Setting Type Auto Auto allows the system to None attempt auto detection of CD ROM the drive type and sets the User system to optimum transfer Multi Sector Transfer LBA Mode Control 32 Bit O Transfer Mode Ultra DMA Mode ATAPI Removable IDE Removable Disabled 2 4 8 or 16 sectors Disabled Enabled Disabled Enabled Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 FPIO 4 DMA 2 FPIO 3 DMA 1 Disabled Mode 0 Mode 1 Mode 2 mode None informs the system to ignore this drive CD ROM allows the manual entry of fields described below User allows the manual entry of all fields described below ATAPI Removable informs the system that removable disk drive is installed here IDE Removable informs the system that removable disk drive is installed here Determines the number of sectors per block for multi sector transfers This field is informational only for Type Auto Enabling LBA causes logical block addressing to be used in place of cylinders heads and sectors This field i
85. evice that contains miniaturized circuitry ISA Configuration Utility The program that you use to change the configuration of some ISA desktop computers This program also contains information about the hardware in the computer IDE Integrated Drive Electronics A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time J jumper A small electrical connector used for configuration on some computer hardware K Kilobyte 1 024 bytes See also byte Glossary 5 L LAN Local Area Network A group of computers linked together within a limited area to exchange information LCD Liquid Crystal Display The type of video display used in portable computers LED Light Emitting Diode A small electronic device that glows when current flows through it LPT1 or LPT2 The name you can assign a parallel port to specify its address See also parallel port LVD Super fast Ultra 2 SCSI Low Voltage Differential LVD Parallel SCSI Interface A new SCSI interface that provides greater I O bandwidth device connectivity data reliability and longer cable lengths for Ultra2 SCSI hard disk dri
86. f your system displays this message write down the message and notify your customer representative If your system fails after you made changes in the BIOS Setup menus you may be able to correct the problem by entering Setup and restoring the original values Problem Solving 5 17 BIOS Messages Continued Message Description Parity Check 1 nnnn A parity error was found in the system bus Parity or Check 1 or the I O bus Parity Check 2 BIOS Parity Check 2 nnnn Press lt F1 gt to resume lt F2 gt to Setup Press lt F2 gt to enter SETUP Previous boot incomplete Default configuration used Real time clock error Shadow Ram Failed at offset nnnn nnnn Shadow RAM Passed System battery is dead Replace and run SETUP System BIOS shadowed System cache error Cache disabled System CMOS checksum bad run SETUP System RAM failed at offset nnnn nnnn System RAM Passed attempts to locate and display the address on the screen If it cannot locate the address it displays Displayed after any recoverable error message Optional message displayed during POST Can be turned off in Setup Previous POST did not successfully complete POST loads default values and offers to run Setup If the failure was caused by incorrect values and they are not corrected the next boot will likely fail On systems with control of wait states improper Setup settings can also terminate POST and cause this e
87. figurations This table lists the distribution of DIMMs for specific memory configurations System Capacity Capacity per DIMM slot MB Any DIMM slot order MB Slot 1 Slot 2 Slot 3 Slot 4 32 32 64 32 32 64 64 96 32 32 32 96 64 32 128 32 32 32 32 128 64 32 32 128 64 64 128 128 160 64 64 32 160 64 32 32 32 160 64 64 32 32 192 64 64 32 32 192 64 64 64 192 128 32 32 192 128 64 224 64 64 64 32 224 128 32 32 32 224 128 64 32 256 64 64 64 64 256 128 64 32 32 256 128 64 64 256 128 128 256 256 288 128 64 64 32 288 128 128 32 320 128 64 64 64 320 128 128 32 32 320 128 128 64 352 128 128 64 32 384 128 128 64 64 384 128 128 128 384 256 128 416 128 128 128 32 448 128 128 128 64 512 128 128 128 128 512 256 256 640 256 256 128 768 256 256 128 128 768 256 256 256 896 256 256 256 128 1024 256 256 256 256 4 14 Upgrading Your System Installing DIMMs 1 2 3 Power off the system and remove the left side panel as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap Hold DIMMs only by their edges Holding the DIMM module only by the edges remove it from its antistatic package Position the DIMM so that the two notches in the bottom edge of the DIMM align with the keyed socket Inserting Memory
88. follows See Table Power Supply Status Indicator LEDs Rear Panel that follows Selects AC input power of 115 VAC or 230 VAC Supplies AC power to the power supply Two PCI 66 32 add in board slot locations Four PCI 33 32 add in board slot locations One ISA add in board slot locations Setting Up the System 2 7 Status Indicator LED Descriptions The following tables list the System Status Indicator LEDs the Disk Drive Status Indicator LEDs the Disk Drive Status Abnormal Conditions the Power Supply Status Indicator LEDs and the LAN Status Indicator LEDs along with a description of each LED indicator Note The Power Alarm Fan Alarm and the Array Alarm Status Indicator LEDs are active only when a RAID board is installed or server management software is in use Front System Status Indicator LEDs LED Status Description Response DC Power ON OFF Off DC power OFF None required normal ON Green DC power ON None required normal Power Alarm Off Not active None required normal ON Amber Failure has occurred in one or more power supplies see the Power Supply Status Indicators table DC Power Status Amber that follows Fan Alarm Off All fans operating normally None required normal ON Amber Fan failure Replace fan in chassis or replace power supply Array Alarm Off Always OFF unless RAID is installed None required normal ON Amber RAID Array failure Replace disk drive with amber light
89. fore selecting this option Click Save in order to store this entry in the phonebook Delete lets you delete an entry from the phonebook You must first select an existing server from the Server dropdown edit box before selecting this option You must click Save for the entry to be deleted Save saves a new or modified Phonebook entry or deletes an entry if the Delete radio button was selected Connect displays the Connect dialog with the server from the Phonebook s Server dropdown list box already populating the Connect dialog s Server field m Cancel exits the Connect dialog without any action taken m Help displays dialog level help information C 12 Emergency Management Port Management Plug ins SEL Viewer The SEL viewer provides access to the System Event Log on the server and can display records in either hexadecimal or text verbose form Options available through the SEL viewer see the SEL Viewer figure below are m View the SEL from a saved file m Save the SEL to a file m View SEL summary info m View all SEL entries m View SEL info by event type m View SEL info by sensor type Set SEL display mode to either Hex or verbose mode m Set the SEL output file format to either text or binary format m Close the SEL viewer Exit the EMP 24 EMP Console SEL Viewer File Connect Action View Settings Window Help ala 2 Rec ID Event Type Time Stamp Gen
90. g software If the problem persists contact the software vendor s customer service representative for assistance Press F2 Key to Enter Setup Prompt Does Not Display If the prompt Press F2 key to run Setup does not appear at system startup then the prompt option has been disabled in the SSU To enable the prompt m Rebootthe system using your SSU diskette 1 and go into the SSU to enable the prompt 5 12 Problem Solving Enable F2 Prompt by Using SSU 1 2 Insert your SSU diskette in the diskette drive Reboot the system by pressing Ctrl Alt Del while at the DOS operating system prompt or by pressing the reset switch 3 When the DOS Startup menu appears select 1 or 2 to enter the SSU 4 Select Step 3 Change Configuration Settings If a password menu displays enter a user or administrative password if either is enabled or just press ESC to bypass this menu prompt 5 Select the System Board 6 Page down until you reach the Boot Subsystem Group It is toward the end of the 8 9 groups Find and select the option that says Display F2 for Setup Message during POST Press Enter to display the option menu Select Enable and press Enter 10 If you are finished editing the settings for the system board press Esc This takes you back up to the main menu Step 3 11 Press Esc again to return to the main SSU menu 12 Select Step 4 Save Configuration Once you select thi
91. g suboptions Display HEX Verbose toggles between HEX mode and interpreted mode of displaying SEL records Output Text Binary determines whether SEL data will be saved to the file in binary format or verbose format Window gives options for displaying currently open windows C 14 Emergency Management Port Help Help Topics help topics for EMP Console Help About provides version information Sensor Type Codes The Sensor Type Code Table provides information regarding The type of sensor generating the SEL entry The name of the sensor m The microcontroller which initiated the SEL entry m The warning or error which initiated the SEL entry Using the Sensor Type Code Table Compare the Sensor Type and Number message shown in the SEL viewer display above to the Sensor Type Number in Verbose column in the table below Using information in the Sensor Name column in the table you can determine the physical component which generated the SEL message The Generator ID column in the table identifies the microcontroller which reported the event to the SEL Detailed information regarding the event is available from the Event Description column in the SEL Viewer For example if there is a Fan 10 entry in the Sensor Type and Number column of the SEL Viewer by looking at the Sensor type Codes table you can determine that the Baseboard Fan 1 caused this entry The entry was reported through the Baseboard
92. guring System Board Jumpers sese 3 24 Betore You Be simi oe 3 24 Moving System Board Jumpers eesseeesseeeeeeeeeeeee eene eene enne 3 26 Resetting the CMOS 3 27 Clearing and Changing the Passwords esee eere 3 27 Recovering BIOS RI LU ER arent teet teen 3 27 Boot Block Write Protect 21 oit etel titel tee ieu edebat lebte beet ba boots 3 27 Fault Resilient Booting FRB Timer Enable 3 28 Chassis Intrusion Detection 3 29 BME Forced Update eee treten 3 29 iv Contents 4 Upgrading Your System General Information 2 ae ets 4 2 Static Precautions eee ree iode eA eA eee 4 2 Preparing Your System for Upgrade sseeseeeeseeeeeeeee eene eene eren nnne 4 3 Equipment Lonis annee que queque eeu eda fate alte fatale cate al eh 4 3 Opening the Front Door tede tees ee ce enn ace eto ce ee 4 3 Removing Side Panel eee e d Anta i aotik a teaks e to bro 4 4 Installing a Side Panel e t e te pee eet 4 5 Moditying the System Board 2 23 5 sede Boies Bee AR ARAN ARE R 4 6 Replacing the Real time Clock 4 6 Replacing a Processor e edite De tete tette ee te eo ee te E
93. he system power cord To remove a side panel 1 Power off the system and ensure it is disconnected from the ac wall outlet 2 The side panel is secured to the chassis with two screws Remove the screws securing the side panel Save the screws for reattaching the side panel 3 Slide the side panel toward the rear of the chassis This unlocks the locking fingers behind the side panel 4 Pull the side panel out and away from the chassis 4 4 Upgrading Your System Removing a System Side Panel Installing a Side Panel 1 Before replacing the side panel make sure no tools or loose parts have been left inside the system chassis 2 Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected 3 Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis Slide the side panel forward as far as it will go 4 Replace the two side panels retaining screws amp Note If your system is already set plug the system back in reconnect the peripherals and power on the peripherals and system Upgrading Your System 4 5 Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system Topics covered include Replacing the real time clock battery Replacing the processor m Installing or removing DIMMs N CAUTION Elec
94. ime clock BIOS A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and PCI ISA Plug and Play auto configuration A number of security reliability and management features also have been incorporated to meet vital server needs IDE Controller IDE is a 16 bit interface for intelligent disk drives with disk controller electronics onboard The PCI ISA IDE Accelerator also known as PIIX4e is a multifunction device on the server board that acts as a PCI based Fast IDE controller The device controls PIO and IDE DMA bus master operations Mode 4 timings m Transfer rates up to 33 MB s m Buffering for PCI IDE burst transfers m Master slave IDE mode Up to two devices per channel two channels IDEO and IDE1 The IDE controller provides support for the internally mounted CD ROM and an optional tape device Network Controller The system board includes a 1OBASE T 100BASE TX network controller based on the Intel 82559 single chip Fast Ethernet PCI Bus Controller As a PCI bus master the controller can burst data at up to 132 MB sec The controller contains two receive and transmit FIFO buffers that prevent data overruns or underruns while waiting for access to the PCI bus The controller has the following 32 bit PCI bus master interface direct drive of bus compatible with PCI Bus Specification Revision 2 1 Chained memory structure with improved dynamic trans
95. ing an ISA Card An ISA card usually comes with a vendor created CFG file that specifies the resources the card requires to function properly If the CFG file is unavailable you must manually create it or define the card through the SSU Defining an ISA card consists of specifying the name of the card and the resources it consumes This allows the RCA to consider the ISA card resource requirements when the RCA tries to resolve conflicts The information is also used by the system BIOS to configure the hardware when the system is booted 1 From the SSU main window launch the RCA by selecting the Resources task under the RCA heading in the task box 2 When the RCA window appears click on the Define ISA Card button 3 To add or remove ISA card resources click on the appropriate resource buttons select the desired value and click on Add or Remove 4 After you complete the necessary information click on Save 5 To edit a card click on Load to retrieve the card information After making changes click on Save 6 To create a card click on New 7 To remove a current definition of a card click on Delete Board 8 To return to the RCA Menu click on Close B 8 System Setup Utility Adding and Removing ISA Cards Adding and removing cards through the RCA provides a way for the RCA to run its conflict detection algorithms on the resources requested by the cards This alerts you to any possible problems with that
96. is cabled using a dual channel on board IDE Controller and dual on board Adaptec AIC 7896 SCSI Controller The on board IDE controller supports the standard internally mounted CD ROM as its first master device and an optional internally mounted IDE tape drive as its second slave device The AIC 7896 contains one independent Ultra2 LVD wide and one Ultra wide SCSI interface that share a single PCI bus master controller As implemented on the system board controller A attaches to an Ultra2 SCSI backplane that supports up to seven Ultra 2 SCA drives Controller B may be used to support SCSI devices in the removable media bays A 3 5 inch diskette drive is also installed in all systems and interfaces separately to the system board Referring to the Figure below a 68 pin wide SCSI interface cable D is connected to the SCSI connector E in the lower middle of the system board This cable connects to the rear of the hard disk drive s SCSI backplane C The IDE interface cable J is connected to the IDE connector 1 towards the right edge of the system board This cable connects to the rear of the internally mounted CD ROM drive K When adding or removing IDE devices consider the following Note Only one IDE cable is supplied with the system The system board supports a primary and secondary IDE channel connector Each of these supports two devices for a total of four IDE devices W A first master device and a secon
97. k and or change SCSI device settings that may conflict with those of other devices in the server Running the SCSI Utility You access the Adaptec SCSI Utility when you turn on or reboot your system To run the Adaptec SCSI utility perform the following procedure 1 2 Power on or reboot the system When this message appears on the video monitor Press Ctrl A to run SCSI Utility Press Ctrl A to run this utility When it appears choose the host adapter that you want to configure The SCSI utility starts When the Adaptec SCSI Utility detects more than one AIC 78xx host adapter it displays a selection menu listing the bus and device number of each adapter When the selection menu appears select the channel you wish to configure as follows Bus Device Channel Selected SCSI Adapter 00 0C A AIC7896 00 0C B AIC7896 Once you select the adapter the following screen is displayed Menu Description Configure View Host Configure host adapter and device settings Adapter Settings SCSI Disk Utilities The utility scans the SCSI bus for SCSI devices reports a description of each device Run these utilities before configuring SCSI devices If you wish to format a disk verify disk media or display a list of devices and their SCSI IDs select SCSI Disk Utilities If you wish to configure the adapter or a device select Configure View Host Adapter Settings Configuring Your Sy
98. kette Verifying Proper Operation of Key System Indicators As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter m fa second diskette drive is installed does its activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter m Ifthere is a hard disk drive or SCSI devices installed in the system does the hard disk drive activity indicator turn on briefly If not refer to Disk Drive Activity Indicator Does Not Light in this chapter Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear refer to Problems with Application Software found later in this chapter 5 8 Problem Solving Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems Power LED does not light W No beep or incorrect beep pattern W No characters appear on screen W Characters on the screen appear distorted or incorrect System cooling fans do
99. kette and Plug and Play features Server Management that includes Thermal voltage monitoring and error handling Real time clock calendar RTC Front panel controls and indicators LEDs System Setup Utility SSU Basic Input Output System BIOS Power On Self Test POST and Setup stored in flash memory W Integrated onboard Cirrus Logic CL GD5480 Super Video Graphics Array SVGA controller with 2 MB of 10 ns onboard SGRAM Synchronous Graphics Memory video memory m Adaptec AIC 7896 supporting onboard Ultra2 LVDS Wide and Ultra Wide SCSI interfaces W Integrated onboard Network Interface Controller NIC an Intel 82559 PCI LAN controller for 10 or 100 Mbps TX Fast Ethernet networks RJ 45 Ethernet connector with indicator LEDs for I O backpanel m Dual Channel enhanced IDE controller W Chassis that holds up to 12 drives seven hot swap bays for ultra 2 LVD SCSI hard drives five removable media expansion bays with a CD ROM reader already installed in one bay and a half height bay with a diskette drive already installed in the bay W Seven hot swap SCSI hard disk drive bays accessible from the front of the chassis The bays are secured behind a lockable front door where the drives can be swapped in or out of the system without powering it down if RAID is configured in the system SCSI backplane is Ultra 2 LVD ready System Overview 1 3 Integrated dual Universal Serial Bus
100. llation of system upgrades 2 2 Setting Up the System Unpacking the System A WARNING Your system weighs approximately 65 pounds 29 25 kg If your system contains numerous optional boards and peripheral devices it will weigh more To avoid personal injury make sure you have someone help you lift or move the system When you receive your system inspect the shipping containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately Getting Familiar with the System Before setting up your system you should become familiar with the system s features such as the location of your system s front and rear panel switches indicators and connectors etc Setting Up the System 2 3 Front View with Front Door Closed This figure shows the location of the front system features Front Features A System indicators See Front View with Front Door Opened later in this chapter B Keylock When locked secures the front door not allowing access to the front system controls 2 4 Setting Up the System Front View with Front Door Opened Refer to the following figure and open the fr
101. lly rock it back and forth until the edge connectors pull free Make sure that you do not scrape the board against other components 5 Remove the board from the expansion slot and place it in an antistatic wrapper If you are replacing a board go to Installing an Option Board earlier in this chapter otherwise continue 6 Install an expansion slot cover over the vacant slot 7 Install the previously removed expansion slot retainer bar by pressing its top fastener into the lock plate at the top of the expansion slot frame The bottom tapered tab of the expansion slot retainer bar fits into the mating slot on the bottom of the expansion slot frame 8 Replace the left side panel plug in the system power cords and power on the system 9 If you removed a non Plug and Play ISA option board run the SSU to configure the system as described in the Configuring Your System chapter Upgrading Your System 4 21 Hard Disk Drives Your system supports a variety of SCSI hard disk drives The SCSI drives must use the industry standard 80 pin Single Connector Attachment SCA connector Contact your sales representative or dealer for a list of approved devices The internal hard disk drives are located in the SCSI Disk Drive Bays A SCSI Disk Drive Bay Locations If you are adding or removing a SCSI hard disk device consider the following CAUTION Do not hot swap a non LVD disk drive into an LVD disk dri
102. m Hardware accelerated bit block transfers BITBLT m Display power management system m Supports 72Hz refresh non interlaced at 640x480 800x600 1024x768 or 1280x1024 resolutions m Displays of up to 16M colors at 640x480 and 800x600 resolutions 64K colors at 1024x768 resolutions and 256 colors at 1280x1024 resolutions 1 12 System Overview Peripheral Controller The advanced integrated peripheral controller supports two serial ports one parallel port diskette drive PS 2 compatible keyboard and mouse and integrated Real Time Clock RTC The system provides the connector interface for each port Serial Ports Both serial ports are relocatable Each serial port can be set to one of four different COM ports and can be enabled separately When disabled serial port interrupts are available to add in boards Parallel Port One IEEE 1284 compatible 25 pin bidirectional EPP supporting levels 1 7 and 1 9 parallel port is provided BIOS programming enables the parallel port and determines the port address and interrupt When disabled the interrupt is available to add in boards Keyboard and Mouse ACPI The keyboard mouse controller is PS 2 compatible The server may be locked automatically if there is no keyboard or mouse activity for a predefined length of time if specified through the System Setup Utility SSU Once the inactivity lockout timer has expired the keyboard and mouse do not respond until the previously s
103. m Make sure you have loaded the network drivers W Check all cable connections W Try another port on the hub m Make sure you have the correct type of cable between the adapter and the hub Some hubs require a crossover cable while others require a straight through cable for more information on crossover cabling see your hub documentation The Activity LED doesn t light m Make sure you ve loaded the correct network drivers m Network may be idle Try accessing a server The controller stopped working when an add in adapter was installed m Make sure the cable is connected to the port from the onboard network controller m Make sure your PCI BIOS is current Try the PCI Installation Tips below m Make sure the other adapter supports shared interrupts Also make sure your operating system supports shared interrupts OS 2 does not W Try reseating the add in adapter The add in adapter stopped working without apparent cause W Try reseating the adapter first then try a different slot if necessary The network driver files may be corrupt or deleted Delete and then reinstall the drivers m Run the diagnostics Problem Solving 5 15 PCI Installation Tips Some common PCI tips are listed here m Reserve interrupts IRQs and or memory addresses specifically for ISA adapters This prevents PCI cards from trying to use the same settings ISA cards are using Use the SSU to keep track of ISA adapter resources W Ce
104. m startup when you run new application software and after the system hardware and software have been running correctly Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup Hardware failure is a less frequent cause If you have problems during initial system startup check the following Are the system power cords properly connected to the system and plugged into a NEMA 5 15R outlet 100 120 Vac or a NEMA 6 15R outlet 200 240 Vac Is AC power available at the wall outlet Is the power on off push button switch on the front panel in the ON position power on LED should be lit Are all cables correctly connected and secured Are all the PCI ISA option boards fully seated in their connector slots on the system board Are all switch and jumper settings on the system board correct Are all jumpers and switch settings on option boards and peripheral devices correct To check these settings see the respective appendices If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt Are the processors fully seated in their slots on the system board Refer to the Upgrades and Options chapter for installation instructions Are all DIMMs fully seated and installed correctly Refer to the Upgrades and Options chapter for installation instructions Are all option boards and disk drives installed correctly
105. mating slot in the expansion slot Installing an Option Board 9 Align the rounded notch in the option board retaining bracket with the alignment tab in the expansion slot frame The retaining bracket fits into the space that was occupied by the expansion slot cover 10 Be sure to push the bracket slot up against the expansion slot frame If this is not done the bracket may interfere with an adjacent bracket 11 Install the previously removed expansion slot retainer bar by pressing its top fastener into the top of the expansion slot frame The bottom tapered tab of the expansion slot retainer bar fits into the mating slot on the bottom of the expansion slot frame 12 Connect any external cables if they are needed to the installed option board 13 Replace the left side panel plug in the system power cord and power on the system 4 20 Upgrading Your System Removing an Option Board amp Note Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components 1 Power off the system and remove the left side panel as described earlier in this chapter 2 Disconnect any cables attached to the option board you are removing 3 Remove and save the expansion slot retainer bar by pressing down on its top fastener and pulling the bar out 4 Hold the board at each end and carefu
106. may result in an explosion Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists m Warning The detachable power supply cords are intended to serve as the disconnect devices m Warning This equipment has a 3 wire grounded power cords To prevent electrical hazards do not remove or defeat the ground prong on the power cords Replace a power cord if it gets damaged Contact your dealer for an exact replacement m Warning The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CS A certified type ST or SJT 16 AWG 3 conductor provided with a molded on NEMA type 5 15 P plug cap at one end and a molded on cord connector body at the other end The cord length must not exceed 9 feet 2 7 meters Outside the U S A and Canada the plug must be rated for 250 VAC 10 amp minimum and must display an international agency approval marking The cord must be suitable for use in the end user country Co
107. mit chaining for enhanced performance m Programmable transmit threshold for improved bus utilization m Early receive interrupt for concurrent processing of receive data On chip counters for network management System Overview 1 11 Autodetect and autoswitching for 10 or 100 Mbps network speeds m Support for both 10 Mbps and 100 Mbps networks capable of full or half duplex with back to back transmit at 100 Mbps The network status LEDs on the system board which are visible from the rear of the chassis indicate Transmit receive activity on the LAN m Valid link to the LAN m 10 100 Mbps transfer mode SCSI Controller The system board includes an embedded Adaptec AIC 7896 dual function SCSI controller The Adaptec AIC 7896 contains one independent Ultra2 LVD wide and one Ultra wide SCSI interface that share a single PCI bus master controller No logic termination or resistor loads are required to connect devices to the SCSI controller other than termination in the device at the end of the cable The SCSI bus is terminated on the server board with active terminators that cannot be disabled The onboard device must always be at one end of the bus Video Controller The system has a high performance SVGA subsystem that supports the following m BIOS compatibility with VGA EGA CGA Hercules Graphics and MDA m 2 MB of Video Random Access Memory video buffer 16 bit bus for high speed display memory access
108. mmunications and operating system SRAM Static RAM A temporary storage area for data and programs This type of memory does not need to be refreshed but it is lost when the computer is powered off See also NVRAM and RAM SSU System Setup Utility The program that you use to change the configuration of your system This program also contains information about the hardware in your system and is used to read the System Event Log SVGA Super VGA A type of video display system that provides very high resolution text and graphics on analog color monitors system board The main circuit board in your computer It contains most of the connectors and ports T tape drive A type of storage device using magnetic tape TTL Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS V VGA Video Graphics Array A type of video display system that provides high resolution text and graphics on analog color monitors Glossary 9 10 Glossary Equipment Log Use this equipment log form to record pertinent information about your system You will need some of this information to run the System Setup Utility Be sure to update the equipment log when you add options Record the model and serial numbers of the system components dates of component removal or replacement and the name of the vendor from whom the component was purchased Be sure to record the same information for any comp
109. nitiating connection generates a warning message It lets you know that the existing connection will be terminated if you continue trying to initiate the new connection You are prompted to enter the EMP password whenever a connection is attempted m Line selection Serial line Dial up Direct connect Serial Line 8 Bit No parity 1 stop bit Baud Rate 13200 z m Dial up Server 2 COM Port No Config Connect Dialog Options available in the dialog are Line Selection you can specify whether to use a direct connection or dial up modem connection to the server Dial up connects to a selected server with a modem Direct connect Serial Line connects to the selected server directly using a null modem serial cable W Server you can select or enter a server name from a dropdown edit list box of available servers A server must be selected when the line selection is Dial up Emergency Management Port C 9 m Serial Line must be filled out when the line selection is set to Direct connect Serial Line Baud Rate must be 19200 for EMP to connect properly COM Port No set the COM Port number to which the null modem serial cable is connected m Connect initiates connection to the connected server When this button is clicked you are prompted for the EMP password Config displays the
110. not rotate m Diskette drive activity LED does not light m Hard disk drive activity LED does not light m CD ROM drive activity LED does not light m Problems with application software W The startup prompt Press F2 key if you want to run Setup does not appear on the screen m The bootable CD ROM is not detected m The SSU does not boot Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the following m Is the system operating normally If so the power LED is probably defective or the cable from the front panel to the server board is loose Are there other problems with the system If so check the items listed under System Cooling Fans Do Not Rotate If all items are correct and problems persist contact your customer service representative Problem Solving 5 9 Incorrect No Beep Code Check the following Is the speaker enabled Is the speaker cable connected to the system board If the system operates normally but there was no beep the speaker may be defective contact your service representative for assistance Record the beep code emitted by POST and see the Messages and Beep Codes section found later in this chapter No Characters Appear on Screen Check the following Is the keyboard working Check to see if the Num Lock light is functioning Is the video display monito
111. ns Do Not Rotate amp Note The system has a cooling fan module containing either two or three fans behind the hard disk drives In addition there are two fans one directly in front of and one directly behind the system board including a place reserved for an optional fan directly under the rear fan and another cooling fan that is an integral part of each power supply There are no serviceable components inside the power supply If the power supply is opened the manufacturer s warranty is voided Check the following Is AC power available at the wall outlet Are the system power cords properly connected to the power supplies and the AC wall outlets Have any of the fan motors stopped use the server management subsystem to check the fan status W Are the power connectors for the cooling fan module and fans connected to the system board Is the front panel power on indicator lit If the switches and connections are correct and the power outlet is functioning the power supply has probably failed Contact your service representative for assistance Diskette Drive Activity LED Does Not Light Check the following m Are the diskette drive s power and signal cables properly installed W Are all relevant switches and jumpers on the diskette drive set correctly Is the diskette drive properly configured m Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly
112. nsult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country The voltage change occurs via a switch in the power supply m Warning Under no circumstances should the user attempt to disassemble the power supply The power supply has no user replaceable parts Inside the power supply are hazardous voltages that can cause serious personal injury A defective power supply must be returned to your dealer xii Using This Guide Safety Notices for Users Outside of the U S A and Canada PELV Protected Extra Low Voltage Integrity To ensure the extra low voltage integrity of the equipment connect only equipment with mains protected electrically compatible circuits to the external ports Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions Earth Bonding For safe operation only connect the equipment to a building supply that is in accordance with current wiring regulations in your country In the U K those regulations are the Using This Guide xiii Care and Handling Use the following guidelines to properly handle and care for your system Protect the system from extremely low or high temperatures Let the system warm or cool to room temperature b
113. nt Port EMP This interface allows remote server management via a modem or direct serial port to serial port connection The server control operations available with EMP Console are Connecting to remote servers W Powering the server on or off m Resetting the server The EMP Console uses three management plug ins to monitor the server m SEL Viewer m SDR Viewer m FRU Viewer The EMP Console also has Phonebook plug in that can be used to create and maintain a list of servers and their phone numbers amp Note EMP and Platform Event Paging share your modem PEP has priority over all applications except EMP If an alert occurs PEP will reset your modem and page you Information on the Emergency Management Port EMP Console may be found in Appendix C of this User s Guide Platform Event Paging With Platform Event Paging PEP your server can be configured to automatically dial up a paging service and page you when a platform event occurs Platform events include temperature out of range voltage out of range chassis intrusion fan failure etc If PEP is enabled and the BMC receives or detects a new event it automatically sends a page It can send a page if the processors are down or if the system software is unavailable PEP needs an external modem connected to the server s EMP Emergency Management Port serial connection This is typically the COM2 serial connector System Overview 1 15 Sy
114. oblem with the display it emits a series of long and short beeps Write down any beep code emitted This information is useful to your service representative Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes The POST Tests table at the end of this chapter lists keys active during POST and provides a description of errors that may occur The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Report any error code to your service representative Problem Solving 5 7 POST Keys and Errors Action Message Description If POST Beeps Before Initialization failed before video initialized Most beep code Video Appears errors are fatal initialization cannot continue Refer to the section BIOS User s Information in this chapter If Monitor Displays Error Note error press F1 to continue boot or F2 to enter Setup Refer to the section BIOS User s Information in this chapter To Enter Setup Setup changes specific options then writes to CMOS NVRAM Press F2 during initialization to run Setup If you do not press F2 the boot process continues Enter BOOT Diskette If prompted insert the boot dis
115. ole Redirection Mode Server is powered off During POST After OS boots Disabled Redirect window appears Redirect window Redirect window but is blank Pre boot EMP commands available Redirect window Inactive redirect window Always Active EMP commands available Redirect window EMP commands available The operation mode can be modified by selections in the post reset and post power up dialogs These are server control dialogs available with the EMP Console C 4 Emergency Management Port EMP Console Access Modes Server not Configured for Console Redirection Mode Server is powered off During BIOS POST After OS boots Disabled Redirect window appears but is Redirect window Redirect window blank appears but is blank appears but is blank Pre boot EMP commands available EMP commands Redirect window available appears but is blank Always Active EMP commands available EMP commands EMP commands available available EMP Requirements and Configurations This section outlines the requirements and configurations necessary for using the EMP Console Operating Systems m Windows 95 or Windows 98 16 MB of RAM 32 MB recommended 20 MB disk space m Windows NT Windows NT 4 0 or later 24 MB of RAM 32 MB recommended 20 MB disk space Client Configuration The EMP will support all COM ports on the client system along with any Windows NT 95 compatible modem Server Configuration The EMP requir
116. olving Post Error Codes and Messages Watchdog Event See the System Event Logging Format Table BMC BMC BMC BMC BMC BMC BMC BMC BMC BMC BMC BMC BMC BMC BMC BMC BMC BMC BMC BIOS BMC BIOS Not applicable to all servers C 16 Emergency Management Port System Event Logging Format Table Sensor Type and Number in verbose Sensor Type and Number in hex Event Description in hex Event type Event Description System Event EF System Event EF Memory EF Memory EF Memory EF Critical Interrupt EF Critical Interrupt EF Critical Interrupt EF Critical Interrupt EF Critical Interrupt EF 12 EF 12 EF OC EF OC EF OC EF 13 EF 13 EF 13 EF 13 EF 13 EF E7 01 E7 00 E7 20 E7 21 E7 02 E7 00 E7 02 E7 03 E7 04 E7 05 System Boot Event System Recognition Single Bit Memory Error Double Bit memory Error Memory Parity error Bus Timeout Check Software NMI PCI PERR PCI SERR System Boot Event System Boot Event Correctable ECC Non Correctable ECC Parity Bus timeout Channel check NMI Software NMI PCI PERR PCI SERR SDR Viewer The SDR viewer lets you view the Sensor Data Records retrieved from the SDR repository Options available through the SDR viewer are m View all SDR records m View SDR entries by SDR type m Vie
117. on Ti From the SSU main window launch the RCA by selecting the Resources task under the RCA heading in the task box Click OK When the RCA window appears it displays messages similar to the following Baseboard System Board PCI Card Bus 00 dev 00 Host Processor Bridge PCI Card Bus 00 dev 0D Multifunction Controller PCI Card Bus 00 dev Ethernet Controller PCI Card Bus 00 dev 12 Multifunction Controller PCI Card Bus 00 dev 14 VGA Controller To configure a device select its name in the Devices section of the RCA window and press the spacebar press ENTER or double click on its name Make configuration changes and click on OK to return to the RCA window Repeat Steps 3 and 4 to configure additional devices Save all the changes made by clicking on the Save button Saving writes your current configuration to nonvolatile storage where it will be available to the system after every reboot Close the RCA window and return to the Main Menu by clicking on the Close button System Setup Utility 7 Sustem Setup Uriity Resource Configuration Add in Devices Bus 66 Dev 66 Host Processor Bridge Back to AF Bus 66 Dev SCSI Controller Bus 88 Dev 16 Ethernet Controller Bus 88 Dev 12 VGA Controller Bus 88 Dev 14 Multifunction Controller R Define ISA Card Add ISA Card Remove ISA Card RCA Window Defin
118. on the FRU viewer menu bar File Close closes the FRU viewer Exit exits the EMP m View Display all Records displays all FRU data which consists of chassis board and product information FRU Info displays the FRU summary information as returned by the server m Settings lets you change operating parameters for the FRU viewer This menu displays the following suboption Display HEX Verbose toggles between HEX mode and interpreted mode of displaying FRU records m Window gives options for displaying currently open windows m Help Help Topics help topics for EMP Console Help About provides version information Emergency Management Port C 19 C 20 Emergency Management Port Platform Event Paging Platform Event Paging With Platform Event Paging PEP your server can be configured to automatically dial up a paging service and page you when a server management related event occurs Platform events include temperature out of range voltage out of range chassis intrusion and fan failure If PEP is enabled and the BMC receives or detects a new event it automatically sends a page It can send a page if the processors are down or if the system software is unavailable PEP needs an external modem connected to the server s EMP Emergency Management Port serial connection This is typically the COM2 serial connector Using Platform Event Paging 1 Enter
119. onents added to the system such as hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the system board is located along the left side of the board near the PCI expansion slot covers The location of serial numbers on add in boards hard disk drives and external equipment such as video displays or printers varies from one manufacturer to another Literature accompanying these products should illustrate or describe the location of model and serial numbers Equipment Log 1 Serial Number Component Manufacturer Name amp Model if available Date Installed Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Hard Disk Drive 6 Hard Disk Drive 7 Optional RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripheral 1 External Peripheral 2 2 Equipment Log Index A ACPI 1 13 Add in boards ISA B 2 PCI B 2 Administrative password 1 16 limiting access to SCU 1 18 Advanced Menu configuring in Setup 3 8 B Battery replacing 4 7 BIOS 1 11 m
120. ont door of the cabinet as follows 1 If door is locked unlock the front door 2 Pull the bottom of the front door out and tilt up until it is aligned level with the top of the cabinet then push the door back directly over the top of the cabinet as far as it will go NM NS WM S Opening the Front Door Setting Up the System 2 5 This figure shows the location of the front system controls and indicators Front System Features and Controls Activity light CD ROM reader Load eject button CD ROM reader Activity light inch diskette drive Eject button 3 Y2 inch diskette drive When lit CD ROM reader is in use Press to load CD and eject CD When lit diskette is in use Press to eject diskette DC power ON OFF switch Reset switch DC power ON OFF Press to turn system DC power on or off Press to reinitialize system ommoodpus s See table Front System Status Indicator LEDs that follow See table Front System Status Indicator LEDs that follow See table Front System Status Indicator LEDs that follow See table Front System Status Indicator LEDs that follow See table Disk Drive Status Indicator LEDs that follow See table Disk Drive Status Indicator LEDs that follow H Pow
121. ontents v Enable F2 Prompt by Changing a Jumper and Using SSU 5 14 Bootable CD ROM Is Not Detected 5 14 Problems with the Network e ce nee ee a 5 15 PCY Installation Lips rre tna et er e re ere akan ana As 5 16 BIOS User s InfOEmatiOn e E Ee ud Ho ae epe cda 5 16 Error and Status Messages c eee ee ed ede ed ede eet edet 5 16 POST Error Codes and Messages 5 20 A System Cabling System C abl pois ELEC Et A 2 Before You AA A A 2 Static PFECAU LIONS a cs cose ck nce ove ow EET cen A 2 Standard Conf Quran iiss iiie aa henik ike ne Sbk 3 System Setup Utility System Setup Utility SS Uy 2 2 5 ot ted old odd onion eel dete B 2 Creating S SU Diskettes inna nus oats B 3 Running the S SU t rete ertet peperere e isete tess esete es asete pese dedo B 4 Customizing the SSU 1 sa beh ee eet Pe telo ete oe ete ee B 5 Eaunchimg a Task oe eee LE tet OL Cp Ct epo D e pe etr B 6 Resource Configuration Add in RCA Window eese B 7 D tinime a n IS A Card eet reir epe B 8 Adding and Removing IS A Cards eese ener B 9 Modityine Resoutces ttti B 10
122. ord Anytime you attempt to initiate a connection a prompt for the user password appears If you never set up the EMP password anyone can access the EMP by clicking OK through the password prompt In the EMP Password area of the System Management Submenu the EMP Password Switch option must be set to enable Then type in a password of up to 8 alphanumeric characters If a beep is heard the password was accepted EMP Access Modes Choose either Disabled Pre boot or Always Active depending on the type of EMP access needed The tables above show what is available with a given setting EMP Restricted Mode Access Set Restricted Mode to either enabled or disabled as needed If in enabled mode this means that the EMP Console s server control options Power Off and Reset are unavailable except power on In disabled mode these same server control options are available EMP Direct Connect Modem Mode Select Direct Connect if a null modem serial cable directly connects the server s COM 2 port to the EMP Console client machine If they are connected via a modem select Modem Mode C 6 Emergency Management Port Console Redirection Submenu These settings in the Console Redirection Submenu of the Server menu must be set exactly as noted to be able to use the EMP COM Port Address Select 2F8 This is the COM 2 port that must be used by the EMP The IRQ setting automatically populates with the correct number based on the COM Port Addr
123. ossible values for a particular resource use the hot key to select a resource and press the spacebar or double click on the resource 6 Select the desired resource and click on Ok Sop Bd VETFHE APE reri dnm And Mirren ir TA rr IE Hs dus Taria Fai dn TEES nre mim Lr odd Wak 4 2 ina T13334 Erke ri 112324 Urbs Lelke HIE Ra Y 1F PH AS 24 eT Configuration Window B 10 System Setup Utility System Resource Usage Clicking on the Resource Use button in the Configuration window displays the System Resource Usage window This window shows what resources each device is consuming This information is useful for choosing resources if a conflict occurs Devices can be organized according to the resources the user wants to examine using the options in the Resource section of the screen The resource information can also be written to a plain text file through this window baseboard System Resource List Baseboard Baseboard Baseboard Baseboard Baseboard Baseboard Baseboard PCI Card Bus 88 Dev 8B System Resource Usage System Board Timer Board Chipset System System System System System System Board Board Board Board Board PCI Card Bus 88 Dev 18 Baseboard System Board Mouse Control Option Baseboard System Board Math Co processor Baseboard System
124. pendent XON XOFF CTS RTS CD 3 16 Configuring Your System PEP Management Submenu Feature Choices Description Your Setting PEF Filter Events Press ENTER Refer to PEF Filter Events Submenu PEP Enable Enabled Enables or disables Platform Disabled Event Paging PEP Blackout 0 Sets the minimum time Period between consecutive pages in minutes Send Test Page Press ENTER Press ENTER and select Send Test Page Now to send a page immediately using the current page string PEF Filter Events Submenu Feature Choices Description Your Setting PEF Enable Disabled Enable or disable all triggers Enabled for Platform Event Paging If this is enabled and one of the events you enable below occurs the server will page you Temperature Disabled Sensor Enabled Voltage Sensor Disabled Enabled Fan Sensor Disabled Enabled Chassis Sensor Disabled Enabled Power Supply Disabled Enabled BIOS Disabled SMI Handler Enabled BIOS POST Error Disabled Enabled FRB Sensor Disabled Enabled Fatal NMI Disabled Enabled Watchdog Timer Disabled Enabled System Restart Disabled Enabled Configuring Your System 3 17 Boot Menu Feature Choices Description Your Setting BIOS Boot Spec Enabled Enable this option if the boot Support Limited order is important Boot Device Press ENTER Refer to Boot Device Priority Priority Submenu Hard Drive Press ENTER Refer to hard Drive Submenu Removable
125. pened the program displays an error message Close you can close the SEL viewer Save saves the SEL events to a file in either binary raw or verbose text format The binary file may be retrieved later Once data has been saved to a file selecting this option will save the data to the previously saved file If no SEL events have been retrieved then this menu option is not available Save As saves the SEL events to a new file in either binary raw or verbose text format The binary file may be retrieved later Selecting this option lets you specify a filename to which the data will be saved The default filename is SELLOG DAT If no SEL events have been retrieved then this menu option is not available Exit exits the EMP Connect View SEL Information displays SEL summary information as returned by the server Events displays all events in the SEL By Sensor Type shows all events in the SEL generated by a specific sensor type such as voltage temperature etc A submenu lets you select the sensor type to be displayed By Event displays all the events in the SEL of a particular type for example by memory or threshold A pop up menu lets you select the event type to display This pop up menu displays all the event types that may be generated by the particular hardware Settings you can change several operating parameters for the SEL viewer This menu displays the followin
126. powered off See also BIOS EPROM and flash EPROM RS 232C port An industry standard serial port See also serial port S SAF TE SCSI Accessed Fault Tolerant Enclosure A specification for monitoring the state of the drives and enclosure environment fan power supply temperature etc using the SCSI bus to indicate faults save To store information on a floppy disk hard disk magnetic tape or some other permanent storage device SCSI Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices SEL System Event Log A record of system management events The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system serial communication Information sent sequentially one bit at a time serial port The connector on the back of your computer that allows the transfer of data between the computer and a serial device such as a mouse a modem or a serial printer 8 Glossary Setup program The program that you use to change the configuration of some ISA desktop and notebook computers This program also contains information about the hardware in the computer software Programs with specific functions such as word processing data base management co
127. procedures described here 1 Power off the system and remove the left side panel as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap Hold the processor only by its edges 2 If your system has one processor and you would like to add a second processor then you must contact your Service Representative for assistance 3 If your system has one processor and you are replacing it leave the termination board intact in the empty secondary processor connector Remove the processor you want to replace 4 If your system has two processors and you are replacing one or both remove the appropriate one s 5 Pull the processor latches Item A in Figure Removing a Processor below out away from the edges of the SEC cartridge to free them from the Universal Retention Module URM 6 Lift the SEC cartridge upward out of the URM and place it on a grounded static free surface or conductive foam pad 7 Putthe old processor in a piece of conductive foam and store in an antistatic package Removing a Processor Upgrading Your System 4 11 8 Remove the new processor from its antistatic package and place it grounded static free surface or conductive foam pad 9 Position the processor back into the URM Ensure that the alignment notch in the SEC cartridge fits over the plug in Slot 1 Push down firmly with even pressure on both sides of the top until th
128. r plugged in and turned on Are the brightness and contrast controls on the video monitor properly adjusted Are the video monitor switch settings correct m Is the video monitor signal cable properly installed Is the onboard video controller enabled If you are using an option video controller board perform the following 1 Verify that the video controller board is fully seated in the system board connector 2 Run the SSU to disable the onboard video controller 3 Reboot the system for changes to take effect If there are still no characters on the screen after you reboot the system contact your service representative or authorized dealer for assistance POST emits one long beep and two short beeps pattern to indicate a possible problem with the video display controller If you do not receive a beep pattern and characters do not display the video display or video controller may have failed Contact your service representative or authorized dealer for assistance 5 10 Problem Solving Characters are Distorted or Incorrect Check the following Are the brightness and contrast controls properly adjusted on the video monitor Refer to the documentation supplied with your video monitor Are the video monitor s signal and power cables properly installed Ifthe problem persists the video monitor may be faulty or it may be the incorrect type Contact your service representative for assistance System Cooling Fa
129. r the SSU However you will not be able to change many of the options m Must enter the administrator password if you want to enter BIOS Setup or the SSU and have access to all of the options m enter either password to boot the server if Password on Boot is enabled in either the BIOS Setup or SSU m May enter either password to exit secure mode Secure Mode Configure and enable the secure boot mode by using the SSU When secure mode is in effect W Youcan boot the server and the operating system will run but you must enter the user password to use the keyboard or mouse You cannot turn off system power or reset the server from the front panel switches Secure mode has no effect on functions enabled via the Server Manager Module e g or power control via the real time clock Taking the server out of secure mode does not change the state of system power That is if you press and release the power switch while secure mode is in effect the system will not be powered off when secure mode is later removed However if the front panel power switch remains depressed when secure mode is removed the server will be powered off System Overview 1 17 Summary of Software Security Features Table 1 1 below lists the software security features and describes what protection each offers In general to enable or set the features listed here you must run the SSU and go to the Security Subsystem Group menu The table
130. responding to the bay where the media device was removed 9 Replace the side panel and front panel and power on the system 10 Remove the drive serial number from the equipment log 4 34 Upgrading Your System Problem Solving Problem Solving Static Precautions Resetting the System a Fault Resilient Booting a Troubleshooting Checklists a Additional Troubleshooting Procedures Specific Problems and Corrective Actions Problems with the Network a PCI Installation Tips a BIOS Users Information Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system The first section of this chapter tells you how to reset your system in the event of problems The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems The last section includes BIOS system and disk status user information A WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage CAUTION
131. ripherals Configuration Submenu Refer to Advanced Chipset Control Submenu Selects the version of multiprocessor specification to use Some operating systems require version 1 1 Select LBA for IDE drives Forces a short delay at the end of each Option ROM scan 3 8 Configuring Your System PCI Configuration Submenus Qualified technical personnel should only change this submenu N CAUTION Leave PCI Configuration Submenu at factory default settings A technically qualified person should only change this submenu PCI Configuration Submenu Feature Choices Description Your Setting PCI Device Embedded Press ENTER N A SCSI Devices Option ROM Scan Enabled Enables option ROM scan of Disabled the selected device Enable Master Enabled Enabled selects the device as Disabled a PCI bus master Latency Timer Default Minimum guaranteed time in 0020h units of PCI bus clocks that a 0040h device may be master on a 0060h PCI bus 0080h 00AO0h 00COh OOEOh PCI Device Slot 1 Slot 7 Submenus Qualified technical personnel should only change this submenu N CAUTION Leave PCI Device Submenu at factory default settings A technically qualified person should only change this submenu PCI Device Submenu Feature Choices Description Your Setting Enable Master Enabled Enables selected device as a Disabled PCI bus master Latency Timer Default Minimum guaranteed time in 020h unit
132. ription Control access to the To control access to using the system set a user password and enable it system other than SSU through Setup or the SSU set user password To disable a password change it to a blank entry or press CTRL D in the Change Password menu of the User Password Option menu found in the Security Subsystem Group To clear the password if you cannot access Setup or the SSU change the Clear Password jumper see Chapter 3 Boot without keyboard The system can boot with or without a keyboard During POST before the system completes the boot sequence the BIOS automatically detects and tests the keyboard if it is present and displays a message There is no entry in the SSU to enable or disable a keyboard Specify the boot sequence The sequence that you specify on the menu in the SSU MultiBoot Group will determine the boot order If secure mode is enabled a user password is set then you will be prompted for a password before the server fully boots If secure mode is enabled and the Secure Boot Mode option is also enabled the server will fully boot but will require a password before accepting any keyboard or mouse input System Overview 1 19 1 20 System Overview Setting Up the System a Overview Selecting a Site a Unpacking the System a Getting Familiar with the System a Making Connections a Setting the Line Voltage Connecting the Power Cord s Powering On Your System
133. rogram 1 2 Enable 2 3 Disable 5 6 Enable 6 7 Disable 9 10 Normal 10 11 Program 1 2 Protect 2 3 Erase 5 6 Protect 6 7 Erase 9 10 Normal 10 11 Recovery 13 14 Protect 14 15 Erase Program What it does at system reset Disables Wake On LAN If your power supply does not provide 0 8 A of 5 V Standby current you must move the WOL Enable jumper to this position Enables Wake On LAN BMC boot block is write protected BMC boot block is erasable and programmable FRB operation is enabled system boots from processor 1 if processor 0 does not respond FRB is disabled Switch installed on chassis indicates when cover has been removed Chassis intrusion switch is bypassed System boots normally System attempts to update BMC firmware Preserves the contents of NVRAM Replaces the contents of NVRAM with the manufacturing default settings Maintains the current system password Clears the password System attempts to boot using the BIOS stored in flash memory BIOS attempts a recovery boot loading BIOS code from a floppy diskette into the flash device This is typically used when the BIOS code has been corrupted BIOS boot block is write protected BIOS boot block is erasable and programmable Configuring Your System 3 25 Moving System Board Jumpers CAUTION Before doing the procedures in this section make sure that your system is powered off and unpl
134. rror on the next boot Run Setup and verify that the wait state configuration is correct This error is cleared the next time the system is booted Real time clock fails BIOS test May require board repair Shadow RAM failed at offset nnnn of the 64K block at which the error was detected Where nnnn is the amount of shadow RAM in kilobytes successfully tested The CMOS clock battery indicator shows the battery is dead Replace the battery and run Setup to reconfigure the system The system BIOS is copied to shadow RAM The RAM cache failed the BIOS test and BIOS has disabled the cache The system CMOS has been corrupted or incorrectly modified perhaps by an application program that changes data stored in CMOS Run Setup and reconfigure the system either by getting the default values or making your own selections The system RAM failed at offset nnnn of the 64K block at which the error was detected Where nnnn is the amount of system RAM in kilobytes successfully tested 5 18 Problem Solving BIOS Messages Continued Message Description System timer error The timer test failed Requires repair of the system board UMB upper limit segment address nnnn Displays the address nnnn of the upper limit of the Upper Memory Blocks indicating released segments of the BIOS which may be reclaimed by a virtual memory manager Video BIOS shadowed The video BIOS is successfully copied to shadow RAM If your
135. rtain drivers may require interrupts that are not shared with other PCI drivers The SSU can be used to adjust the interrupt numbers for PCI devices For certain drivers it may be necessary to alter settings so that interrupts are not shared BIOS User s Information This section describes the various screen messages and beep codes of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area EBDA and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Note Your system error log will be lost if your system ac power source is off or disconnected Error and Status Messages BIOS Messages table is an alphabetic list of error and status messages that BIOS generates and an explanation of each message Many of the messages refer to the built in Setup program For more information about Setup refer to the Configuring Your System chapter 5 16 Problem Solving BIOS Messages Message Description nnnn Cache SRAM Passed Diskette drive A error or Diskette drive B error Entering SETUP Extended RAM Failed at offset nnnn nnnn Extended RAM passed Failing Bits nnnn Fixed Disk 0 Failure or Fixed Disk 1 Failure or Fixed Disk Controller Failure Incorrect Drive A type run SETUP or Incorrect Drive B type run SET
136. s IE LELA Tak Tas I System Setup Utility Main Menu Window B 4 System Setup Utility Customizing the SSU The SSU lets you customize the user interface according to your preferences The AF sets these preferences and saves them in the AF INI file so that they take effect the next time you start the SSU There are three user customizable settings m Color this button lets you change the default colors associated with different items on the screen with predefined color combinations The color changes are instantaneous m Mode this button lets you set the desired expertise level novice intermediate expert The expertise level determines which tasks are visible in the Available Tasks section and what actions each task perform For a new mode setting to take effect the user must exit the SSU and restart it m Language this button lets you change the strings in the SSU to strings of the appropriate language For a new language setting to take effect you must exit the SSU and restart it Other this button lets you enable or disable the status bar located at the bottom of the SSU menu displays There are three ways to change the interface default values Use the mouse to click on the proper button in the Preferences section of the SSU Main window W Use the tab and arrow keys to highlight the desired button and press the spacebar or Enter
137. s correct To use the system with line source voltages between 200 and 240 VAC the line voltage selector switch on the power supply must be set to 230 If you set the switch to the 115 VAC position the power supply will be damaged when you plug in your system When two power supplies are installed in the system both power supplies must have their line voltage selector switch set to the same voltage If you need to change the line voltage setting perform the following steps amp Note if you are setting up your system for the first time the power cord will not be connected to the rear panel of your system 1 Unplug the AC power cord from the back of the chassis 2 Insert the tip of a small screwdriver or ballpoint pen into the depression on the line voltage selector 3 Slide the selector switch to the left for 115 VAC or to the right for 230 VAC line source voltage range 220 to 240 VAC Setting Up the System 2 11 suum om 1 G3 a o A B Setting the Line Voltage Voltage selector switch set to 115 VAC Voltage selector switch set to 230 VAC 2 12 Setting
138. s feature use the SSU Security Subsystem Group To write protect access to diskette whether the server is in secure mode or not use the Setup main menu Floppy Options and specify Floppy Access as read only Enable the feature through the SSU Then the power and reset buttons are disabled when the server is in secure mode Specify and enable an inactivity time out period of from 1 to 120 minutes If no keyboard or mouse action occurs for the specified period attempted keyboard and mouse input will not be accepted The monitor display will go blank and the diskette drive will be write protected if these security features are enabled through Setup or the SSU To resume activity Enter the correct password s To control access to setting or changing the system configuration set an administrative password and enable it through Setup or the SSU If both the administrative and user passwords are enabled either can be used to boot the server or enable the keyboard and or mouse but only the administrative password will allow Setup and the SSU to be changed To disable a password change it to a blank entry or press CTRL D in the Change Password menu of the Administrative Password Option menu found in the Security Subsystem Group To clear the password if you cannot access Setup or the SSU change the Clear Password jumper see Chapter 3 1 18 System Overview Table 1 1 Software Security Features continued Feature Desc
139. s informational only for Type Auto Enabling allows 32 bit IDE data transfers This field is informational only for Type Auto Selects the method for moving data to and from the drive This field is informational only for Type Auto Selects the Ultra DMA Mode for moving data to and from the drive This field is informational only for Type Auto 3 6 Configuring Your System Keyboard Submenu Feature Choices Description Your Setting NumLock On Selects power on state for Off Num Lock Key Click Disabled Enables or disables key click Enabled Keyboard auto 13 3 sec 30 sec Selects key repeat rate repeat rate 10 sec 26 7 sec 6 sec 21 8 sec 2 sec 18 5 sec Keyboard auto 1 4 sec Selects delay before key repeat delay 1 2 sec repeat 3 4 sec 1 sec Configuring Your System 3 7 Advanced Menu Feature Choices Description Your Setting Installed O S Other Select Other unless installing Plug n Play Windows 9X Reset Configuration No Select Yes if you want to clear Data Yes the system configuration data PCI Configuration Integrated Peripherals Configuration Advanced Chipset Control Use Multiprocessor Specification Large Disk Access Mode Delay on Option ROMs Press ENTER Press ENTER Press ENTER LBA CHS Disabled Enabled during next boot System automatically resets to No in next boot Refer to PCI Configuration Submenu Refer to Integrated Pe
140. s of PCI bus clocks that a 040h device may be master on a 060h PCI bus 080h OAOh 0COh OEOh Configuring Your System 3 9 Integrated Peripheral Configuration Submenu Feature Choices Description Your Setting COM 1 Disabled Auto forces BIOS to configure Enabled the port Serial Port A Auto OS Controlled forces OS to OS Controlled configure the port Base I O Address 3F8 Selects the base I O address 2F8 for COM port 1 3E8 2E8 Interrupt IRQ 4 Selects the IRQ for COM port IRQ 3 1 2 Disabled Auto forces BIOS to configure Enabled the port Serial Port B Auto OS Controlled forces OS to OS Controlled configure the port Base I O Address 3F8 Selects the base I O address 2F8 for COM port 2 3E8 2E8 Interrupt IRQ 4 Selects the IRQ for COM port IRQ3 2 Parallel Port Disabled Auto forces BIOS to configure Enabled the port Auto OS Controlled forces OS to OS Controlled configure the port Mode Output only Selects parallel port mode Bi directional EPP ECP Base I O Address 378 Selects the base I O address 278 for LPT port 3BC Interrupt IRQ 5 Selects the IRQ for LPT port IRQ 7 DMA channel DMA 1 Selects the DMA for LPT port DMA 3 Floppy disk Disabled Enables onboard diskette controller Enabled controller 3 10 Configuring Your System Advanced Chipset Control Feature Choices Description Your Setting 640 768K Disabled If enabled ISA Master and Enabled DMA cycles
141. s step the changes are immediately saved into an INF file a CMS file and nonvolatile memory 13 Press Esc to exit the SSU You will be prompted to reboot the system or simply exit to the command line prompt You ll need to reboot the system to let your changes take effect but first remove the SSU diskette drive Then press F10 to reboot You should now see the F2 prompt displayed at bootup Problem Solving 5 13 Enable 2 Prompt by Changing a Jumper and Using SSU If you do not have an SSU diskette or CD available you can clear CMOS memory to enable the F2 prompt This means you must change a jumper on the system board run the SSU save your changes and change the jumper back to the default setting CAUTION This procedure resets to default settings Clearing CMOS memory resets SSU and Setup settings to their defaults not just the CMOS CLR setting Before proceeding check that you have a backup paper copy of configuration Referring to the worksheets could make your reconfiguration task easier Observe the safety and ESD precautions stated at the beginning of this chapter Turn off all connected peripherals turn off system power and disconnect the AC power cord Remove the side cover Refer to the Upgrades and Options chapter for information on removing the side cover You do not need to remove the system board from the chassis and you probably do not need to remove any add in boards
142. save the expansion slot retainer bar by pressing down on its top snap fastener and pulling the bar out Zar ZS Removing the Expansion Slot Retainer Bar 4 18 Upgrading Your System 3 Remove and save the expansion slot cover by sliding it straight back and out of the slot Removing the Expansion Slot Cover CAUTION Observe static precautions Use an antistatic wrist strap 4 Remove the option board from its protective wrapper holding the board only by the edges Do not touch the board components or the gold connectors 5 Record the option board serial number in the equipment log 6 Set any board jumpers or switches as described in the documentation that comes with the option board 7 Refer to the documentation accompanying the option board for information on whether the board is a PCI or ISA board Refer to Option Board Hardware Configurations table to determine the recommended option board slot assignment and configuration parameters amp Note you are adding a non Plug and Play Legacy ISA option board run the SSU before installing the board For details on the SSU refer to Appendix B Upgrading Your System 4 19 8 Holding the board by its top edge or upper corners firmly press the board into an expansion slot on the system board The tapered foot of the option board retaining bracket must fit into the
143. server Referring to the above figure the Board Management Controller BMC in your server monitors system management events and logs their occurrence in the System Event Log SEL These include events such as over temperature and over voltage conditions fan failure or chassis intrusion To enable accurate monitoring of temperature voltage etc independent of an event the BMC also maintains Sensor Data Record for each sensor SDR from which sensor information can be retrieved C 2 Emergency Management Port How the EMP Works The EMP shares use of the COM 2 port with your system When the EMP has control of the port the port operates in command state When the system has control of it the port operates in redirect state When connecting to a server the EMP checks to determine the current COM 2 port state The following discussion covers how the EMP functions in each state W Command state is the default COM 2 state In this state the EMP communicates with the server s firmware allowing the client to remotely reset or power the server up or down The client can also view the server s System Event Log SEL Field Replaceable Unit FRU information or Sensor Data Record SDR table W Inconsole redirect state the EMP serves as a PC ANSI terminal window for BIOS console redirection Commands typed in this terminal window are transmitted through BIOS to the server s console and text displayed on the server console are displaye
144. signed to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals backplane slot A connector on the backplane board in desktop computers and expansion boxes that allows you to install circuit cards backup A copy of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between 0 and 640 kilobytes baud rate The speed with which data is transmitted during serial communication The computer s operating system and software program must be configured for the same baud rate as the communication device such as a serial printer See also bps BIOS Basic Input Output System A program stored in flash EPROM or ROM that controls the keyboard disk drives video monitor and other devices See also flash EPROM EPROM and ROM bit Derived from BInary digiT a bit is the smallest unit of information a computer handles See also byte Glossary 1 BMC Baseboard Management Controller Contains all of the server management functions One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log SEL boot The process of loading the
145. st reset Option sets the post reset option that will be effective after reset The options are EMP active or BIOS redirection The default selection is EMP active m Cancel exits the Connect dialog without any action taken m Help displays dialog level help information Emergency Management Port 11 Phonebook The EMP Console provides a support plug in known as the Phonebook The Phonebook stores names and numbers of servers in a list that can be updated by adding modifying or deleting entries The Phonebook can be opened from the main menu and tool bars or launched from the Connect dialog by clicking the Config button Server m Phone No Erea C New Modify Delete MT Phonebook Dialog Options available in the dialog are Server a dropdown list of server names previously stored in the Phonebook If the New radio button is selected in the Operation area this area is cleared m Phone No the number of the selected server If the New radio button is selected in the Operation area this area is cleared Operation Nevw lets you add a new entry in the phonebook Selecting this option clears the Server and Phone No Fields You must click Save for the entry to be added to the phonebook Modify lets you edit an existing entry You select an existing entry from the Server dropdown edit box and modify the existing phone number be
146. stem 3 21 Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens Key Action Arrows Up and down arrows move from one parameter to another within a screen ENTER Displays options for a configurable parameter Selects an option ESC Moves back to previous screen or parameter or EXIT if at the Main menu F5 Switches between color and monochrome F6 Resets to host adapter defaults The following table shows the normal settings for the Adaptec SCSI Utility and provides a place for you to record any changes you make to these settings Adaptec SCSI Utility Setup Configurations OPTION SCSI Bus Interface Definitions Host Adapter SCSI ID SCSI Parity Checking Host Adapter SCSI Termination Additional Options Boot Device Options Boot Channel Boot SCSI ID Boot LUN Number SCSI Device Configuration Sync Transfer Rate MB Sec Initiate Wide Negotiation Enable Disconnection Send Start Unit Command Enable Write Back Cache BIOS Multiple LUN Support Include in BIOS Scan Advanced Configuration Options Reset SCSI Bus at IC Initialization No effect if BIOS is disabled RECOMMENDED SETTING YOUR OR DISPLAY ONLY CONFIGURATION 7 Enabled Enabled Press ENTER for menu A First 0 0 Press ENTER for menu 80 0 Yes Yes Yes No No Yes Press ENTER for menu Enabled 3 22 Configuring Your System Adaptec SCSI Utility Setup Configurations Continue
147. stem Security To help prevent unauthorized entry or use of the system the system includes a full lockable front panel and Server Management software that monitors the system intrusion switch Security with Mechanical Locks and Monitoring The front panel of the tower based system contains a mechanical lock to prevent access to the front of the computer chassis In addition each side cover contains a padlock loop padlock not provided located on the rear of the chassis to prevent removal of the side covers and access to the inside of the computer chassis The computer chassis includes an intrusion switch for the front cover keylock and interlock switches for both the left side and the right side covers as viewed from the front When the front cover is unlocked the switch transmits an alarm signal to the system board where BMC firmware and server management software process the signal The side cover switches operate as interlock switches controlling power shut down to the system for safety reasons Software Locks The BIOS Setup Utility and the System Setup Utility SSU provide a number of security features to prevent unauthorized or accidental access to the system Once the security measures are enabled access to the system is allowed only after the user enters the correct password s For example Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time out
148. stered trademark of Intel Corporation MS DOS is a registered trademark of Microsoft Corporation Pentium is a registered trademark of Intel Corporation All other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners PN 456 01509 000 NEC First Issue May 1999 Copyright 1999 NEC Computer Systems Division Packard Bell NEC Inc 1 Packard Bell Way Sacramento CA 95828 0903 All Rights Reserved Contents Proprietary Notice and Liability Disclaimer Using This Guide COMVENUONS mm EES X Related Documents hoher EHRAWARAREHAHRRRN ERRARE REE ERE E MS xi Satety NOUCES C dees xii Safety Notices for Users Outside of the U S A and xiii Care and Handling 2 oed due ues pee e xiv 1 System Overview OVerVIeW zd oti a e te re ee ee AA te 1 2 System Chassis ert eto tto ee nee e nee tpe dto td poteet peces desee esee giae 1 5 Power Supply 5 52 5 o teeth iduamennmRanmRHEOHREROR RETE 1 7 Peripher allay s ecu EU EET 1 7 SAE TE Board eet HUE e eee ee Eee UR ERES 1 7 System Board 1 7 Processors innne 2 bes e e 1 9 System Memory x nen nas reete ee ieee Pie ers eect e erect e Etre e TUPU rSn 1 9
149. system displays this message write down the message and notify your customer representative If your system fails after you made changes in the BIOS Setup menus you may be able to correct the problem by entering Setup and restoring the original values Problem Solving 5 19 POST Error Codes and Messages Whenever a recoverable error occurs during POST BIOS displays a message on the video display screen and causes the speaker to beep as the message appears The POST Error Codes and Messages table is a list of the error codes and messages written at the start of each POST test POST Error Codes and Messages Code Error message Pause on Error 0162 BIOS unable to apply BIOS update to processor 1 Yes 0163 BIOS unable to apply BIOS update to processor 2 Yes 0164 BIOS does not support current stepping for processor 1 Yes 0165 BIOS does not support current stepping for processor 2 Yes 0200 Failure Fixed Disk No 0210 Stuck Key No 0211 Keyboard error No 0212 Keyboard Controller Failed Yes 0213 Keyboard locked Unlock key switch Yes 0220 Monitor type does not match CMOS Run SETUP No 0230 System RAM Failed at offset No 0231 Shadow Ram Failed at offset No 0232 Extended RAM Failed at offset No 0250 System battery is dead Replace and run SETUP Yes 0251 System CMOS checksum bad Default configuration used Yes 0260 System timer error No 0270 Real time clock error No 0297 ECC Memory error in base extended memory test in Bank xx Yes
150. t Displays the SDR Viewer version information System Setup Utility B 17 Exiting the SSU Exiting the SSU causes all windows to close 1 Exit the SSU by opening the menu bar item File in the SSU Main window 2 Click on Exit or Highlight Exit and press Enter B 18 System Setup Utility Emergency Management Port Emergency Management Port How the EMP Works EMP Requirements and Configurations Setting Up the Server for the EMP a Main EMP Console Window a Phonebook a Management Plug ins Emergency Management Port The Emergency Management Port EMP allows remote server management via a modem or direct connection The COM2 port on your server provides an interface to Console Manager software located in a second system Managed Server Management Console Sensors Event BIOS Console Generators Manager Direct Connection SEL Controller BMC Viewers Operations System Sensor Modem Connection Phonebook Emergency Management Port Configuration The following server operations are available from the Console Manager Connecting to remote servers Powering the server ON or OFF m Resetting the server m SEL viewer m SDR viewer m FRU viewer The Console Manager has a Phonebook which you use to connect to a selected
151. talled in your system 4 2 Upgrading Your System Preparing Your System for Upgrade Depending on the upgrade you will need one or more of the following tools Phillips screwdriver 1 bit and 2 bit Flat head screwdriver Small needle nose pliers Pen or pencil ESD workstation or antistatic wrist strap recommended Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system all installed options and any other pertinent information specific to your system You will need this information when configuring your system Opening the Front Door To open the front door see Front View with Front Door Opened in Chapter 2 Upgrading Your System 4 3 Removing a Side Panel To install options in your system you must remove the side panel on the left side of the system as viewed from the front The side panel on the right side of the system as viewed from the front only has to be removed when adding removable media devices or a second power supply The right side panel removes in the same manner as the left side panel CAUTION For proper cooling and airflow do not operate the system with the side panels removed Always replace the panels before powering on the system A WARNING If you are removing the side panel after the system is set up you must first power off the system and all external devices and then Unplug t
152. tered using the SSU overrides information entered using Setup 1 Power on the system 2 Ifthe diskette drive is disabled enable it using the BIOS Setup explained later in this chapter Utility and ensure that it is user accessible Specify the correct type of diskette drive 3 Using the CD ROM create the SSU diskette System Setup Utility B 3 Running the SSU The SSU consists of a collection of task oriented modules plugged into a common framework called the Application Framework AF The Application Framework provides a launching point for individual tasks and a location for setting customization information For full functionality the SSU requires the availability of the AF INI AF HLP plus any ADN files and their associated HLP and INI files 1 Turn on your video monitor and your system 2 There are two ways to start the SSU After creating a set of three SSU diskettes from the CD Insert the SSU diskette in drive A and reboot your server from the diskette m From diskette after installing your operating system Insert the SSU diskette in Drive A At the MS DOS prompt type a and press Enter to change to drive A Type SSU and press Enter 3 Follow the system prompts to load the SSU When the SSU title appears on the screen press Enter to continue 4 When the main window of the SSU displays you can customize the user interface before continuing shin Hg zh ErafurcuHni up
153. tic discharge ESD can damage the system board Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground The system board jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins The System board Jumpers illustration shows the location of the system board jumpers The System Board Jumper Configurations table lists the system board jumpers and their factory default settings WOL ENABLE J5A2 EEE S Oo System Board Jumpers 3 24 Configuring Your System Jumper Block J5A2 J4J2 J3J1 J3J1 J3J1 J2J1 J2J1 J2J1 J2J1 System Board Jumper Summary Function Wake On LAN ENABLE BMC Write Enable FRB Timer Enable Chassis Intrusion Detection BMC Forced Update Mode CMOS Clear Password Clear Recovery Boot BIOS Write Enable Pins default in bold 1 2 Disabled 2 3 Enabled 1 2 Protect 2 3 Erase P
154. tored password is entered The server supports the Advanced Configuration and Power Interface ACPI as defined by the ACPI 1 0 and PC97 specifications An ACPI aware operating system can put the system into a state where the hard drives spin down the system fans stop and all processing is halted However the power supply will still be on and the processors will still be dissipating some power so the power supply fan and processor fans will still run CAUTION The system power is off only when the AC power cords are disconnected from the back of the chassis External Device Connectors The external I O connectors provide support for a PS 2 compatible mouse and a keyboard connectors for VGA monitor 2 serial port connectors a parallel port connector and two USB connections System Overview 1 13 System Board Management Controller BMC All server management functionality is concentrated in the System Board Management Controller BMC The BMC and associated circuitry are powered from a 5Vdc standby voltage which remains active when system power is switched off but the ac power source is still on and connected One major function of the BMC is to autonomously monitor system management events and log their occurrence in the nonvolatile System Event Log SEL These include events such as overtemperature and overvoltage conditions fan failure or chassis intrusion To enable accurate monitoring the BMC maintains th
155. transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands Note Voltage spikes can corrupt or destroy data files on the drive If you are experiencing voltage spikes on the power line install a surge suppresser between the power outlet and the system power cord If the problem recurs after you have checked and corrected all of the above items refer to Additional Troubleshooting Procedures in this chapter Problem Solving 5 5 Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source Use the following troubleshooting procedures to help you identify a problem These general procedures lead you through the following W Preparing the system for diagnostic testing m Monitoring POST while it is running m Verifying proper operation of key system LEDs m Confirming loading of the operating system Preparing the System for Diagnostic Testing To prepare the system for diagnostic testing perform the following amp Note Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral de
156. trostatic discharge ESD can damage add in boards and other components place them on an antistatic surface Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground Replacing the Real time Clock Battery You may need to replace the real time clock battery because of its life span The battery Vendor Part CR2032 is a commodity part available through many vendors Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board N CAUTION Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children CAUTION Observe static precautions Use an antistatic wrist strap 4 6 Upgrading Your System Replacing the Real Time Clock Battery 1 Power off the system and remove the left side panel as described earlier in this chapter 2 Remove the plastic retainer on the lithium battery socket 3 Insert the tip of a small flat bladed screwdriver or equivalent under the tab in the plastic retainer A in figure Gently push down on the screwdriver to lift the battery B Remove the battery from its socket C Dispose of
157. ug the AC power cords from the back of the chassis Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage Observe static precautions Use an antistatic wrist strap To configure the system board options 1 Power off the system and remove the left panel as described in Chapter 4 of this guide 2 Check to ensure the system power cord is removed from the back of the system 3 Locate the position of the jumpers on the system board you are changing To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two pins for the desired setting and press it onto the pins Be careful not to bend the pins Refer the System Board Summary table for system board jumper settings 4 Reinstall the left panel and power up the system 3 26 Configuring Your System Resetting the CMOS NVRAM Use the clear CMOS memory procedures which includes the reset CMOS NVRAM process under Enable F2 Prompt by Changing a Jumper and Using SSU in Chapter 5 Clearing and Changing the Passwords To clear and change the passwords 1 Power off the system and remove the left panel as described in chapter 4 of this guide 2 Move the Password Clear jumper from pins 5 6 to pins 6 7 Refer to Configuring System Board Jumpers to see the location of this jumper 3 Power on the system and wait for POST to
158. ules DIMMs available for your server System Overview 1 9 Expansion Slots The server s expansion capabilities meet the needs of file and application servers for high performance I O by providing a combination of PCI local bus and ISA connectors The system board has one full length ISA bus connector The ISA features include Bus speed up to 8 33 MHz 16 bit memory addressing Type A transfers at 5 33 Mbps Type B transfers at 8 Mbps 8 or 16 bit data transfers Plug and Play ready The system board has four full length PCI PCI 33 32 bit connectors The PCI features include Bus speed up to 33 MHz 32 bit memory addressing 5 V signaling environment Burst transfers of up to 133 Mbps 8 16 or 32 bit data transfers Plug and Play ready Parity enabled The system board has two full length PCI 66 universal connectors The PCI features include Bus speed up to 66 MHz 32 bit memory addressing 5 V 3 3 V signaling environment Burst transfers of up to 266 Mbps 8 16 or 32 bit data transfers Plug and Play ready Parity enabled Note If a PCI 33 card is installed into one of the PCI 66 slots the bus speed for both PCI 66 slots will be lowered to 33 MHz 1 10 System Overview Real Time Clock Calendar The Y2K compliant real time clock provides system clock calendar information stored in a non volatile memory NVRAM The real time clock battery provides power backup for the real t
159. umpers Configuring Your System Configuration and setup utilities are used to change your system configuration You can configure your system as well as option boards you may add to your system using the BIOS Setup Utility Several unique system parameters are configured using the BIOS Setup which is stored in the system FLASH memory You can also configure your system including reserving resources required by the option boards using the System Setup Utility SSU Also the SSU is used to read stored system event information Information on the SSU may be found in Appendix B of this User s Guide The Adaptec Configuration Utility detects the SCSI host adapters on the system board Use this utility if you need to configure the two SCSI controllers in your system or to perform a SCSI disk format or verify disk operation on the SCSI disk drives If your system has been factory configured the SSU BIOS Setup or Adaptec Configuration Utility do not need to be run unless you want to change the password or security features add certain types of option boards or devices or upgrade your system board This chapter also provides information on several system configuration parameters that are set by jumpers on the system board However these parameters do not usually require change Use the CD ROM shipped with your system to create the device driver and SSU diskettes Hot Keys For Hot keys use the keyboard s numeric pad to enter
160. ve only system for it may cause data corruption The only way a non LVD disk drive can be used with an all LVD disk drive system is by first powering down the system installing the non LVD disk drive and then powering the system back up Note Installing a non LVD disk drive into an all LVD disk drive system causes all the drives to operate in the non LVD mode The hard disk SCSI address assignment is Bay Device SCSI ID Address 1 First 1 6 inch Hard Disk Bottom 0 Second 1 6 inch Hard Disk Third 1 6 inch Hard Disk Fourth 1 0 inch Hard Disk Fifth 1 0 inch Hard Disk Sixth 1 0 inch Hard Disk Seventh 1 0 inch Hard Disk Top PD N 4 22 Upgrading Your System Installing or Swapping Hard Disk Drive a Hot swap This procedure describes installing a new drive or swapping out a faulty drive from one of the seven hot swap SCSI disk drive bays The 3 1 2 inch SCSI drives must use the industry standard 80 pin Single Connector Attachment SCA connector Each drive must be installed in a drive carrier amp Note To order a disk with a carrier contact your sales representative or dealer If installing new drives follow an installation scheme starting with the bottom drive Fill the bays bottom to top Note ESD can damage disk drives boards and other parts This system can withstand normal levels of environmental ESD while you are hot s
161. verbose format About Displays the SEL Viewer version information System Setup Utility B 15 Field Replaceable Unit FRU Window Clicking on the FRU Manager task brings up the Field Replaceable Unit FRU viewer You can load and view the current FRU data stored in the BMC save the currently loaded FRU data to a file view previously saved FRU data The FRU Viewer has the following menus 1 From the FRU Main Menu launch the FRU by selecting the FRU Viewer Add in task under the FRU heading in the task box Click OK The FRU Viewer Add in window Event Log displays 2 The following screen choices are available Screen Choice Options File Menu Load FRU View data from a previously saved FRU file Save FRU Save the currently loaded FRU data to a file Clear FRU Clears the FRU data from the BMC Exit Quits the FRU Viewer View Menu FRU Info Displays information about the FRU These fields are display only All Events Displays the current FRU data from the BMC By Sensor Brings up a pop up menu that allows you to view only the data from a certain sensor type By Event Brings up a pop up menu that allows you to view only the data from a certain event type Settings menu Display HEX Verbose Toggles between the Hex interpreted mode of displaying the FRU records Output Text Binary Determines whether FRU data will be saved to the file as under File Save in binary format or verbose format
162. ves Note that in order to achieve LVD performance all devices including cable controller and drive must support LVD Megabyte 1 048 576 bytes See also byte math coprocessor An IC that works with the microprocessor to speed up mathematical calculations memory The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM microprocessor The integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs 6 Glossary NVRAM Nonvolatile RAM A type of RAM that retains its contents even after the computer is powered off This memory stores EISA configuration information See also RAM and SRAM operating system A set of programs that provides the interface between other software programs and the computer P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device such as a parallel printer partition The process of dividing the storage space on a hard disk into separate areas so that the operating system tre
163. vices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor 2 Make sure the system power cords are plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges refer to the documentation supplied with your video display monitor 4 If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A Otherwise place a diskette containing the operating system files in drive A 5 Turn on the system If the power indicator LED does not light refer to Power Light Does Not Light found later in this chapter 5 6 Problem Solving Monitoring POST Each time you turn on the system the Power On Self Test POST runs automatically and checks the system board processor board memory keyboard and most installed peripheral devices During the memory test POST displays the amount of memory that it is able to access and test Depending on the amount of memory it may take several minutes to complete the memory test Press F2 to enter SETUP If you do not press F2 the above message remains for a few seconds and the boot process continues If POST finds an error it displays an error message and in case there is a pr
164. w SDR summary info Set SDR display mode to either Hex or verbose mode m Close the SDR viewer Exit the EMP Emergency Management Port C 17 SDR Viewer Menu Options The following menu options are found on the SDR viewer menu bar m File Close closes the SDR viewer Exit exits the EMP m View Display all Records displays all records from the SDR repository SDR Type displays the records of a particular SDR type You select an SDR type from a pop up menu that displays all the SDR types available for the given hardware SDR Info displays the SDR summary information as returned by the server Settings lets you change operating parameters for the SDR viewer This menu displays the following suboption Display HEX Verbose toggles between HEX mode and interpreted mode of displaying SDR records Window gives options for displaying currently open windows Help Help Topics help topics for EMP Console Help About provides version information FRU Viewer The FRU viewer allows you to view the server s FRU Field Replaceable Units data from the server s baseboard FRU information area Options available with the SDR viewer are View all FRU records View FRU summary info Set FRU display mode to either Hex or verbose mode Close the FRU viewer Exit the EMP C 18 Emergency Management Port FRU Viewer Menu Options The following menu options are found
165. wapping SCSI hard drives However we recommend that you do all procedures in this chapter only at an ESD workstation or provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your system when handling parts CAUTION Drive manufacturer s caution against moving a disk drive that is still spinning because of possible damage to the drive After you determine which drive has been flagged as faulty the procedure is the same to swap a drive or to install one for the first time Upgrading Your System 4 23 Installing or Swapping a Hard Disk Drive 1 Open the front door as described earlier in this chapter 2 If installing a hard disk drive in a disk carrier for the first time perform the following procedures m Pull the handle out of the disk carrier s front panel and remove the front panel from the SCSI hard disk drive bay Note The disk carrier s front panel is no longer needed Removing the Disk Carrier s Front Panel Goto step 5 3 If swapping a hard disk drive remove its carrier from the SCSI hard disk drive bay and perform the following procedures N CAUTION Depending on the drive fault the drive may be still spinning when you remove it Follow the next steps exactly when removing drives m Pull the disk carrier s handle out m Pullthe faulty disk drive out of the bay far enough to diseng
166. whether this alarm feature is enabled or disabled CAUTION For normal operation leave Chassis Intrusion Detection jumper at factory default setting To disable the chassis intrusion switch 1 Power off the system and remove the left panel as described in Chapter 4 of this guide 2 Move the chassis intrusion detection jumper from pins 5 6 to pins 6 7 to disable the alarm switch 3 Reinstall the side cover for your safety and connect the power cord to the system 4 Power on the system on and wait for POST to complete 5 Run the SSU to configure the system BMC Forced Update Mode CAUTION Leave BMC Forced Update Mode jumper at factory default setting Setting this jumper incorrectly will prevent the system from booting A technically qualified person should only do programming Contact your dealer or sales representative for more information Configuring Your System 3 29 3 30 Configuring Your System Upgrading Your System General Information Static Precautions Preparing Your System for Upgrade Equipment Log Opening the Front Door Removing a Side Panel Installing a Side Panel Modifying the System Board Option Boards Hard Disk Drives Removable Media Devices General Information A WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present the system board whenever the AC power cords are connected
167. y keyboard and mouse optional have been connected and the power cords are connected 2 Poweron the video display and any other external devices 3 Press the push button power on off switch on the front panel Verify that the system power on LED is lit If it is not lit ensure the ac power cords are connected to a functional ac power source Setting Up the System 2 13 After a few seconds your system begins the internal Power On Self Tests POST POST automatically checks the system board CPU module memory keyboard and most installed peripheral devices CAUTION Always allow POST to complete before powering down your system CAUTION The server management logic on your system board monitors and logs system voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic If you have problems powering on your system refer to Problem Solving in Chapter 5 of this User s Guide After you have successfully powered on your system refer to Configuring Your System in Chapter 3 of this User s Guide 2 14 Setting Up the System Configuring Your System Configuring Your System Hot Keys BIOS Setup Utility Adaptec SCSI Utility Installing Video Drivers Configuring System Board J
168. ystem bezel by releasing its two plastic snap tabs on the back of the bezel and pulling it out see Figure below 4 28 Upgrading Your System Removing the Front System Bezel 4 Remove the EMI metal shield covering the bay where you are installing a media device as shown below The metal shield is removed by pulling on the tabs at the top and bottom of the metal shield Removing an EMI Metal Shield Upgrading Your System 4 29 5 Remove the filler panel from the system bezel corresponding to the bay where you are installing a media device as shown below The filler panel is released by pressing the plastic snap tabs located on the back of the system bezel Save the panel for reinstallation Removing a Filler Panel 6 Remove the device from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log 7 Set any drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information Note If the drive comes with drive rails do not use them Remove any rails already attached 8 Attach the device side rails supplied with the system as

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