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NEC MH4500 User's Manual

1. XA AA S10 7 Memory bank A install first Memory bank B install second Memory bank C install third Memory bank D install last gt Memory module connector Memory Module Each socket holds a single 72 bit DIMM module with 32MB 64MB 128MB or 256MB of ECC memory When all sockets are filled the system board supports a maximum of 4 GB of memory using sixteen 256MB DIMMs You must install DIMMs by first filling bank A see above figure then fill bank B C and D in that order Each bank must be filled before going to the next bank Installing DIMMs requires that you first remove the memory module from the system then add or remove DIMMs to the memory module as required Remove the module and install or remove the DIMM modules as described in the following paragraphs Removing the Memory Module The memory module must first be removed from the system to install or remove DIMMs Remove the memory module as follows 1 Remove the access cover as previously described 2 Remove the foam cover from the top of the electronics bay Upgrading Your System 4 15 3 Carefully pull the memory module out of its connector on the syst
2. 3 1 Using the BIOS Setup Utility esee nhe 3 3 Mam Menu doh n Guana nan AGBM ARAM ARAB ANAAANSR AMARA AMA AM Aad 3 4 Advanced Menu etre ee eR AR AR A A ee 3 6 Security NIenu Ge Le 3 10 Pervert MENU RM 3 12 Boot Men i2 unte P HERRERA PR DEP DeL beta CD 3 14 Exit enu s oie 3 16 Using the Symbios SCSI Utility err RE ere ee 3 16 Running the Symbios SCSI Uctility esee 3 16 Changing the Adapter and Device 3 17 Using the Optional RAID Controller eese eene 3 20 Factory Installed Controller 5 5 5 6 8 5 5 3 20 Add on Controll t diebns epe 3 20 DACCF Configuration 3 21 Configuring System Board 3 22 Moving System Board Jumpers eese 3 23 Resetting the CMOS NVRAM seeeeeeeeeeeeeeen nennen eene nenmre enhn nnne nennen 3 24 Clearing and Changing Passwords cccessssceceessseeeeesseeeeeesseeeceessaeeesessaeeeseesaes 3 24 Upgrading Your System 4 1 Observing Static Precautions 02 ern rer tree tert Pret irt ete tpe
3. 4 2 Preparing Your System for Upgrade 4 3 Preparing the Equipment 4 3 Removing the Access Cover sss eene 4 4 Anstalling the Access Covers 2 5 ths site erties ets ee te ete Ez EU a bez 10e ee St 4 5 Opening the Subchassis and Electronics 4 6 Closing the Subchassis and Electronics eee 4 7 Upgrading the System eene 4 8 Replacing the Real time Clock Battery esee een 4 8 Installing Removing the Processor 1 4 10 Installing DIMM Modules esses 4 14 Installing Option Boards erret ertet pee tee 4 19 Installation 4 20 Controller Adapter Hardware 4 21 Installing an Option Board seen enne 4 21 Removing an Option Board esses eene nnne 4 22 Installing Hard Disk Drives 4 24 Installing an Optional SCSI Hard Disk 4 25 Hot Swapping a SCSI Hard Disk Drive eene eene 4 26 Installing Removable Media Devices essen eene 4
4. Typical Equipment Rack Before you can mount the unit in the rack you must install a set of rack extension brackets and slider rails to the rack Do this as explained in the following paragraphs Installing the Rack Extension Brackets Install the four two to a side rack extension brackets on the rack as follows 1 Determine where you want to install the server unit in the rack m Ifthe rack is empty install the server unit in the bottom most position If there are units already installed install your unit in the next empty space from the bottom of the rack 2 Remove a right angle extension bracket two screws and a bar nut from the kit The bar nut is a flat bar with four threaded holes 2 18 Setting Up Your System 3 Align the bracket behind the rack s vertical edge and behind the mounting holes in the vertical edge see the following figure 1 Y o S g D 1 o 1 Screw 2 Rack Vertical Rail 3 Bar Nut 4 Right angle Extension Bracket Installing the Extension Brackets 4 Determine where you want to attach the bracket on the rack s vertical rail m When determining where to attach the bracket be sure to allow space for additional units m Mark with a pencil the bracket top and bottom hole locations on the rail 5 Insert a screw through the marked top hole in the vertical rail and through the top hole in the extension bracket 6 Place a bar nut over the s
5. C 7 Status annem aren E R mn ane C 7 EMP Console Main Menu 8 Server Control Operations ssseeesseeeeeseeeeeeeeeee eene eene nennen enne enn C 8 PhonebO0le vot tee ene Aa ueste an utu utu ses Ups utu ga veu uu Ud C 12 Management P u9 1085 0 650 teni C 13 SBL VieWetiszseeeetretrtetretretrtetretritretretritetetret riter uet EA C 13 SDR VIEW E RR C 14 ERU Viewer 1f eb thee utes Lite Eaton 15 FRU and SDR Load Utility sunina e E tht teer rhe e teu b Repo e dere ripan C 16 When to Run the FRUSDR Load Utility eene een C 16 What You Need to Do oe ee eee eee he han DSE R ERa ER Rt bts C 17 How You Use FRUSDR Load Utility C 17 Cleaning Up and Exit doi he e e re He e eee Le EP EE CH EPA EE eto pedea C 21 Glossary Equipment Log vi Contents System Overview a System Chassis Features a System Board Features a System Security Features The MH4500 System is a modular multiprocessing server based on the Intel Pentium II Xeon microprocessor The combination of compute performance memory capacity and integrated input output I O provides a high performance environment for many server market applications These range from large corporations supporting remote offices to small companies looking to obtain basic
6. Opening the Subchassis and Electronics Bay Rotate the subchassis to the left away from the main chassis until it stops B in the above figure 7 Label and disconnect all cabling to the electronics bay D in the figure 8 Rotate the electronics bay to the right away from the main chassis until it stops C in the above figure Closing the Subchassis and Electronics Bay Close the subchassis and electronics bay as follows 1 Rotate the electronics bay to the left towards the main chassis Leave enough space for connecting cables Connect all the previously disconnected cables to the back of the electronics bay 3 Close the electronics bay 4 Rotate the subassembly to the right towards the main chassis as far as it goes 5 Check for pinched wires and cables clear as necessary 6 Secure the subassembly and electronics bay with the two previously removed screws Upgrading Your System 4 7 7T Connect all the previously disconnected cables to the I O panel on the back of the chassis 8 Install the access cover as previously described Upgrading the System Board The following paragraphs provide procedures for upgrading the system board in your system Topics covered include m replacing the real time clock battery m installing and removing Pentium II Xeon processor cartridges m installing and removing DIMMs CAUTION Electrostatic discharge ESD can damage a
7. 4 20 Upgrading Your System Controller Adapter Hardware Configurations The following table lists the option boards you may add to your system that require specific installation slots Option Board Hardware Configurations Memory Option Board IRQ Address l O Address Option Slot Mylex Set by Set by Set by BIOS PCI Slot B2 see PCI ISA AcceleRAID 250 BIOS BIOS Slot Location illustration SecuRAID 210 above Controller Board Mylex AcceleRAID 1100 SecuRAID 530 Controller Board Installing an Option Board Install an option board as follows 1 Power off the system disconnect any peripherals and unplug the AC power cords from power 2 Remove the access cover as previously described 3 Remove the foam cover from the electronics bay 4 Remove an expansion slot screw and cover see the following figure CAUTION Observe static precautions Use an antistatic wrist strap 5 Hold the option board by its edges and remove it from its protective wrapper Do not touch board components or connectors 6 Setthe board down on an antistatic surface 7T Record the option board serial number in the equipment log Upgrading Your System 4 21 Installing an Option Board 8 Set any board jumpers or switches as described in the documentation that comes with the option board 9 Hold the option board by its top edge or upper corners and insert it into the expansion slot un
8. Use the arrow keys to select a menu or an item on a displayed menu Press the value keys listed in the table below to cycle through the allowable values for the selected field Use the Exit menu s Save Changes selection to save the current values on all the menus To display a submenu position the cursor on a selection that has a submenu and press Enter Selections with submenus are preceded by an arrow Refer to the following table for information on the keys you use with BIOS Setup These keys are also listed at the bottom of the Setup Menu Setup Menu Keys Key Function in Setup Menu F1 or Alt H Get Help about an item ESC Exit the current menu and return to the previous menu Left or right arrow keys Move between menus Configuring Your System 3 3 Setup Menu Keys Key Function in Setup Menu Up or down arrow keys F9 F10 Enter Move cursor up and down The cursor moves only to the settings that you can change Select the previous value for the field Select the next value for the field Load default configuration values for this menu Save configuration values and exit Execute command or Select submenu The following BIOS Setup Configuration tables show the default settings for the BIOS Setup Utility Recommended values are bold The tables also provide a space for you to record any changes you make to these settings Main Menu The following table shows the Main Menu sett
9. Reinstall the filler board retaining bar and secure with the previously removed screw Replace the foam cover on the electronics bay install the access panel connect any peripherals and power on the system Upgrading Your System 4 23 Installing Hard Disk Drives Your system supports up to six 1 inch high hot swap wide SCSI low voltage drives LVD The drives install in the drive bay at the front of the system see the following figure The drive bay is accessed by opening the front panel unlocking the metal door if locked and opening the metal door y i y Front panel Metal EMI shield door Metal door latch D 3 1 2 inch SCSI hard drive bay 3 1 2 Inch SCSI Hard Drive Bay Location Each optional hard drive must be mounted in a plastic hard disk tray and the tray and hard drive installed in the drive bay The SCA connector on the back of the drive plugs into the system s internal SCSI backplane The connector connects the SCSI drive power and data lines to the SCSI backplane The backplane also acts as the termination point for all installed SCSI hard drives and sets the hard drive IDs automatically The following paragraphs include procedures for installing optional SCSI hard drives and for hot swapping a failed SCSI hard drive 4 24 Upgrading Your System Installing an Optional SCSI Hard Disk Drive Install an option
10. Power off the system disconnect any peripherals and unplug the system power cords from their power sources 2 Open the front panel remove the access cover and open the subchassis 3 Disconnect the power cable and data cable from the back of the device you are removing Atthe front of the device push in on the two latching rails while pulling the device out of its slot Set the device on an antistatic surface Remove and save the two rails and four screws from the device Install the previously removed EMI shield over the empty slot from which you removed the device 7 Close the subassembly reinstall the access cover and close the front panel 8 Reinstall any previously disconnected peripherals plug in the system s power cords and turn the system on Record the device serial number in the equipment log Upgrading Your System 4 31 Solving Problems Static Precautions a Troubleshooting Checklists a Additional Troubleshooting Procedures Specific Problems and Corrective Actions a PCI Installation Tips a BIOS Users Information This chapter helps you identify and solve problems that may occur during system installation or while using your system The first part of this chapter tells you how to reset your system in case of problems The next several parts provide troubleshooting checklists and procedural steps that help you isolate specific system problems The last part includes B
11. The video BIOS is successfully copied to shadow RAM If your system displays this message write down the message and notify your customer representative If your system fails after you made changes in the BIOS Setup menus you may be able to correct the problem by entering Setup and restoring the original values 5 16 Solving Problems Messages and Beep Codes Whenever a recoverable error occurs during POST BIOS displays a message on the video display screen and causes the speaker to beep twice as the message appears BIOS also issues a beep code one long tone followed by two short tones during POST if the video configuration fails or if an external ROM module does not checksum to zero At the beginning of each POST test routine the BIOS outputs the test point error code to I O address 80h If the BIOS detects a terminal error condition it halts POST after issuing a terminal error beep code signifying the test point code and attempting to display the test point error code on the upper left corner of the display screen BIOS derives the beep code from the test point error code For example a test point error code of 16 is indicated by a 1 2 2 3 beep code a single beep a burst of two beeps a burst of two beeps and a burst of three beeps In addition BIOS writes a value of 16 on the upper left corner of the display screen and to I O port 80h to enable debugging tools to identify the area of failure The following table
12. 2 Press the spacebar or Enter The functions of the selected device along with possible choices and the resources associated with those choices displays To make a modification 1 Highlight the function in the Configuration window see the following figure 2 Press the space bar or Enter or double click on the entry this updates the choice and resource lists 3 Press the tab key to get to the Choice list and press Enter 4 Use the arrow keys to select a proper choice and press Enter again 5 If the choice allows multiple possible values for a particular resource use the hot key to select a resource and press the spacebar or double click on the resource 6 Select the desired resource and click OK Seqeciem Head Syrom barsk Information THU shan Fue Uei HP Spe or sd Frocan pasid Hahira HHEPDHY BUBSYBTEH GROUP H n Baard Disk Contrefiers Toad Comaenbraten Deira Wo wj RA 9 E EH 4 Configuration Window Recommended Resource Settings The following table shows the recommended RCA system board settings for a sample system and provides a place for you to record any changes you make to the settings System Setup Utility B 9 Recommended Resource Settings System Group Normal Setting Your Configuration System Identification and Version Information SSU Configuration File Version MP Spec Ver
13. EMP Password Switch EMP ESC Sequence EMP Hangup Line String Modem Init String High Modem Init String EMP Access Mode EMP Restricted Mode Access EMP Direct Connect Modem Mode Press Enter Press Enter Yes No Disabled Enabled User ATH User AT amp FS0 1S14 0 amp DO Pre Boot Only Always Active Disabled Disabled Enabled Direct Connect Modem Mode Refer to System Management Submenu Refer to Console Redirection Submenu Select Yes to have BIOS clear all processor status and retest the processor s on boot up Enables or disables EMP password Escape string for the modem on EMP port This field accepts up to 4 characters Hangup string for the modem on EMP port This field accepts up to 8 characters This string accepts up to 20 characters to set up the modem Characters above 16 are entered here Pre Boot EMP enabled during power down or POST Always Active EMP always enabled Disabled EMP disabled Power down front panel NMI Reset Control via EMP can be disabled disabled Connect directly to POST or use modem 3 12 Configuring Your System System Management Submenu The following table lists the settings for the System Management Submenu System Management Submenu Feature Choices Description Your Setting System Event Logging Disabled When enabled system events will Enabled be logged by BIOS and BMC Clear Even
14. warm boot Process of resetting the computer without turning off the power through keyboard input pressing Ctrl Alt and Del keys simultaneously or the reset button The system returns to an initial or arbitrarily selected condition write To record or store information to a storage device 10 Glossary Equipment Log Use this equipment log form to record pertinent information about your system You will need some of this information to run the System Setup Utility Be sure to update the equipment log when you add options Record the model and serial numbers of the system components dates of component removal or replacement and the name of the vendor from whom the component was purchased Be sure to record the same information for any components added to the system such as hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the system board is located along the left side of the board near the PCI expansion slot covers The location of serial numbers on add in boards hard disk drives and external equipment such as video displays or printers varies from one manufacturer to another Literature accompanying these products should illustrate or describe the location of model and serial numbers Equipment Log 1 Equipment Log
15. Feature Choice Description Your Setting Address Bit Permuting Disabled To be enabled there must be a Enabled power of 2 number of rows all rows must be the same size and all populated rows must be adjacent and start at row 0 Two way or four way permuting is set automatically based on memory configuration Base RAM Step 1MB Tests base memory once per MB 1 once per KB or every location Every location Extended RAM Step 1 MB Tests extended memory once per 1KB MB once per KB or every location Every location L2 Cache Enabled When enabled secondary cache is Disabled sized and enabled For Core Clock Frequency to System Bus ratios equal to two BIOS automatically disables the L2 cache ISA Expansion Aliasing Enabled When enabled every I O access Disabled with an address in the range x100 x3FFh x500 x7FFh x900 xBFF and xD00 xFFFh is internally aliased to the range 0100 03FFh before any other address range checking is performed Memory Scrubbing Disabled When enabled BIOS automatically Enabled detects and corrects SBEs Read Prefetch for 16 Configures the number of Dwords PXBOA 32 that are prefetched on Memory 64 Read Multiple commands Read Prefetch for 16 Configures the number of Dwords PBXOB 32 that are prefetched on Memory 64 Read Multiple commands Security Menu The following table lists the settings for the Security Menu Note Enabling the Administrator Password field requires a password for entering S
16. Manufacturer Name Serial Number Component and Model if available Date Installed Server System Board DIMMs Modem Diskette Drive A Tape Drive 1 Tape Drive 2 CD ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Hard Disk Drive 6 Optional RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripherals 2 Equipment Log Index A Access cover installing 4 5 removal 4 4 B Battery replacing 4 8 BIOS features 1 8 BIOS setup 3 3 advanced menu 3 6 boot menu 3 14 exit menu 3 16 main menu 3 4 security menu 3 10 server menu 3 12 BMC 1 11 C Cabling diskette drive A 3 SCSI 3 system 2 Clock 1 8 Connections peripherals 2 7 Controller peripheral 1 10 SCSI 1 9 system board management BMC 1 11 video 1 10 Controls and indicators 2 4 Covers removing 2 12 removing access 4 4 D DIMMs installing 4 16 removing 4 18 Diskette drive cabling A 3 E Electronics bay opening 4 6 Emergency management port FRU viewer C 15 main console window C 7 phonebook C 12 requirements C 5 SDR viewer C 14 SEL viewer C 13 server control operations C 8 Equipment log 4 3 Expansion slots 1 7 External device connectors 1 11 F Fans 1 4 Features chassis 1 3 IDE
17. Press ENTER to change adapter Next Boot Status Adapter Boot Order Press ENTER to select and change boot order of each SCSI adapter Additional Adapter Configuration Not used Display Mode Verbose Press ENTER to change display mode Mono Color Press ENTER to change display from black white to color Language Help Quit Next Boot Status for this controller must be turned OFF if you install the optional Mylex AcceleRAID 250 Controller board in your system Refer to Change Adapter Status above The following keys are active for all SCSI Configuration screens Active Keys Key Action Arrows Up and down arrows move from one parameter to another within a screen Enter Displays options for a configurable parameter Selects an option Esc Moves back to previous screen or parameter or EXIT if at the Main menu Changing the Adapter and Device Configurations The SCSI Configuration Utility Main Menu lists the onboard SCSI adapters and shows their current settings The adapters control the operation of the SCSI devices in your system hard disk drives or removable media devices 1 Highlight an adapter and press Enter 2 Select Adapter Setup and press Enter The Adapter Setup screen displays Configuring Your System 3 17 Adapter Setup Screen Description Recommended Setting or Display Only Your Configuration SCAM Support On Parity On Host SCSI ID 7 Scan Order Low to High Removable
18. Security SEL Preferences Color Mode Language Other Sustem Setup Utility System Setup Utility Main Menu Window Customizing the SSU The SSU lets you customize the user interface according to your preferences The Application Framework AF sets these preferences and saves them in the AF INI file so that they take effect the next time you start the SSU There are four user customizable settings Color lets you change the default colors associated with different items on the screen with predefined color combinations The color changes are instantaneous m Mode lets you set the desired expertise level novice intermediate expert The expert level determines which tasks are visible in the Available Tasks section and what actions each task performs For a new mode setting to take effect the user must exit the SSU and restart it m Language lets you change the strings in the SSU to strings of the appropriate language For a new language setting to take effect you must exit the SSU and restart it B 4 System Setup Utility B Other lets you enable or disable the status bar located at the bottom of the SSU menu displays The changes are immediate There are three way to change the interface default values Choose one of the following W Use the mouse to click on the proper button in the Preferences section of the SSU Main window W Use the tab and arrow keys to highlight
19. If you are running the software from a CD ROM disk is the disk scratched or dirty Are the correct device drivers installed Is the software correctly configured for the system Are you using the software correctly If other software runs correctly on the system contact your vendor about the failing software If the problems persist with the software contact the software vendor s customer service representative After System Has Been Running Correctly Problems that occur after the system hardware and software were running correctly often indicate equipment failure However many situations that are easy to correct can also cause such problems If you have problems after the system has been running correctly check the following If you are running the software from a diskette or CD ROM try a new copy of the software If you are running the software from a hard drive try running it from a floppy If the software runs correctly there may be a problem with the copy on the hard disk Reinstall the software on the hard drive and try running it again Make sure all the necessary files are installed If the problem recurs you may need to reformat the hard drive Also the drive drive controller or system board may be defective 5 4 Solving Problems m Ifthe problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failur
20. and the SCSI controller through a 50 pin narrow SCSI connector G on the system board see the following figure Two additional connectors are available for optional SCSI devices J The CD ROM drive K is the last device on the cable and is terminated The wide SCSI cable connects to the SCSI backplane A and the SCSI wide controller through a 68 pin wide SCSI A connector E on the system board see the following figure Termination for up to six hard disk drives C is provided on the SCSI distribution panel B A second 68 pin SCSI connector L is available on the system board for connecting optional SCSI devices System Cabling A 3 lo A C mm L 5 SS E 1 p E o E g G H 9 L ke x pa oL 1 K 9 op n A SCSI Distribution Backplane G Narrow SCSI Interface Connector B SCSI Backplane Termination H Diskette Interface Cable C SCSI Hard Disk Drives l Diskette Device D Wide SCSI Interf
21. Event displays all the events in the SEL of a particular type for example by memory or threshold A pop up menu lets you select the event type to display This pop up menu displays all the event types that may be generated by the particular hardware m Settings you can change several operating parameters for the SEL viewer This menu displays the following suboptions Display HEX Verbose toggles between HEX mode and interpreted mode of displaying SEL records Output Text Binary determines whether SEL data is saved to the file in binary format or verbose format m Window gives options for displaying currently open windows m Help provides version information for the SEL viewer and provides help topics on the EMP SDR Viewer The SDR viewer lets you view the Sensor Data Records retrieved from the SDR repository Options available through the SDR viewer are view all SDR records m view SDR entries by SDR type m view SDR summary info m set SDR display mode to either Hex or verbose mode close the SDR viewer C 14 Emergency Management Port exit the EMP SDR Viewer Menu Options The following menu options are on the SDR viewer menu bar m File Close closes the SDR viewer Exit exits the EMP m View Display all Records displays all records from the SDR repository SDR Type displays the records of a particular SDR type You select an SDR type from a pop up menu that d
22. Note Ensure the diskettes do not contain any bad blocks Run CHKDSK or Format to check the quality of the diskettes Running the SSU Use the following steps to run the SSU 1 Power up your monitor and system 2 Start the SSU using one of the following methods After creating the three SSU diskettes from the CD Insert SSU diskette 1 into Drive A and reboot your server from the diskette Directly from the Server Configuration CD Insert the configuration CD in your CD ROM drive and reboot your server from the CD When prompted press F2 to enter BIOS Setup From the Boot menu select Boot Device Priority and select CD ROM as your primary boot device Save the settings and exit the BIOS Setup Reboot your server from the CD The server displays a menu of options 3 Follow the system prompts to load the SSU When the SSU title appears on the screen press Enter to continue 4 The mouse driver loads if available Press Enter to continue System Setup Utility B 3 The following message displays Please wait while the Application Frame loads 5 When the main window of the SSU displays see the following figure you can customize the user interface before continuing System Setup Utility ne File Preferences Help Topics Tasks Available Tasks Task Description This item is a group Resources 7 MBA There is no Boot Devices description available
23. Slide the slider assembly towards the front of the rack until the end of the large outer bar 4 is flush with the end of the U shaped section of the front extension bracket 7 3 Carefully slide the center bar 6 towards the front of the rack until the oblong hole in the bar is over the first hole in the large outer bar 4 W Insert a 8 32 screw through the oblong hole in the center bar the hole in the large outer bar and into the first hole in the front extension bracket m Place a flat washer lock washer and a 8 32 nut on the screw and loosely tighten 2 20 Setting Up Your System 4 Carefully slide the center bar 6 towards the back of the rack until the oblong hole in the bar is over the third hole from the front of the large outer bar 4 W Insert an 8 32 screw through the oblong hole in the center bar the hole in the large outer bar and into the oblong slot in the front extension bracket B Place a flat washer lock washer and a 8 32 nut on the screw and loosely tighten 5 Secure the back end of the large outer bar 4 to the back extension bracket 1 m The end of the outer bar has four holes The extension bracket has two holes and two elongated slots for fastening the bar m Align two holes in the outer bar with a hole and slot in the bracket Which holes slots you use depends on the depth of the rack W Insert an 8 32 screw through each of the two holes in the outer bar and through the hole and sl
24. View The following figure shows locations of controls and indicators on the front of the system A brief description of the controls and indicators follows the figure amp Note The stand alone server unit and its controls and indicators are shown in the following front and rear view figures All controls and indicators shown on the stand alone unit are the same on the rack unit except for orientation as the unit is mounted in the rack on its side 2 4 Setting Up Your System 5 0O BD gt m r CD ROM Drive Diskette Drive Power On Off Button Sleep Service Button Reset Button Front Panel LEDs starting at top Power On Disk Bay Power On Hard Disk Activity Fan Failure Power Supply Failure Six Hard Drive LEDs labeled 0 5 NMI Button System Security Lock EMI Shield Lock Internal Drive Bays Metal EMI Shield 5 1 4 inch Expansion Drive Bay Standard factory installed CD ROM Drive Standard factory installed 3 1 2 inch diskette drive Press to turn system DC power on or off Press to put system in power saving mode or service mode Press to reset system When lit green DC power is present When lit green DC power is present at hard drive bay When lit green hard disk drive is in use When lit yellow a cooling fan has failed When lit yellow a power supply has failed When lit yellow associated drive failed Used for system troubleshoot
25. a magic packet on LAN ring on COM2 or PME interrupt from a PCI board Pause Before Boot Enabled Enables five second delay before Disabled booting operating system Advanced Chipset Control Press Enter Refer to Advanced Chipset Control Submenu PCI Configuration Submenus The following tables show the settings for the PCI Device Embedded SCSI submenu and PCI Devices submenu The submenus should only be changed by qualified technical personnel N CAUTION Leave the PCI Device Embedded SCSI submenu at factory default settings This submenu should only be changed by qualified technical personnel PCI Device Embedded SCSI Submenu Feature Choices Description Your Setting Option ROM Scan Enabled Enables option ROM scan of the Disabled selected device Used to enable embedded Symbios SCSI controller Enable Master Enabled Enabled selects the device as a Disabled PCI bus master Latency Timer Default Minimum guaranteed time in units 0020h of PCI bus clocks that a device 0040h may be master on a PCI bus 0060h Caution Do not change this setting 0080h unless you fully understand the 00A0h priority of this device on the PCI 00COh bus OOEOh Active Termination Disabled Selects the setting of the onboard SCSI A On Configuring Your System 3 7 PCI Device Embedded SCSI Submenu Feature Choices Description Your Setting SCSI B On SCSI termination SCSI A amp B On Single Ended F
26. a registered trademark of Intel Corporation other trademarks belong to their respective owners PN 456 00008 003 Copyright 1998 1999 2000 NEC Computers Inc 15 Business Park Way Sacramento CA 95828 Rights Reserved Contents Proprietary Notice and Liability Disclaimer eese vii Using I his Guide RR oA Ae Ae A A LEE viii TextConyenuofiss6 coercere DO n eA Nat Lets ix Related PO UE e aS a nel Mann bee X Safety NOCES xi Safety Notices for Users Outside of the U S A and xii Care and Handling ay os cris ia eri ne nal asin HA An te xiii System eene nennt 1 1 System Chassis Eeatures 2 d edo ee eed elle Lebe ble tete et ees e be btt beet Po Saad 1 3 Power Supplies ee ERREUR REESE 1 4 NNUS nerve iR RR 1 4 Peripheral Bays aka ARAB ARAN AMARA ANAM AAI pepe ets 1 5 System Board Eeatures Te e e TEE e TET See TER ESSE VET e Te Tee edes 1 5 Pentium II Xeon Processor ettet tet etta ee teh E tte eh ob tte ba 1 7 S ystemiMemoLy uode dae ades eo copines cepto oeque Ducere Diele 1 7 Expansion Slots uie iene ee ie ees 1 7 Real Time Clock Calendar 42 iei cii aia 1 8 BIOS c 1 8 IDE Con
27. at boot time Scan for SCSI LUNS Queue Tags Press Enter for menu Select device and press Enter 10 8 On 10 Yes No 3 Highlight the function you want to change and press Enter You are prompted to save changes when you exit the configuration utility Note If you wish to format a disk or verify disk media select Format or Verify from the Device Setup menu Configuring Your System 3 19 Using the Optional RAID Controller The following paragraphs provide an overview of the optional Build to Order RAID controllers Included is information on the factory installed controllers and RAID configurations Factory Installed Controller One of the options available for your system is the dual channel Mylex AcceleRAID 250 Controller board which gives your system the added security of fault tolerance If you order a system with the RAID controller the system is pre configured at the factory Refer to the RAID Configurations table below to determine how the RAID controller was configured at the factory If you want to reconfigure disk arrays and logical drives you must run the AcceleRAID 250 BIOS Configuration Utility If you want to change the RAID level you must run the Mylex Disk Array Controller Utilities DACCF software Refer to the AcceleRAID 250 documentation included with your system for information on running the AcceleRAID 250 BIOS Configuration Utility and the DACCF Utility Add on C
28. at the bottom of the current window It contains the following status information Server Name the name of the server stored in the Phonebook connected to m Line the type of line connection direct or modem m Mode either Redirect of EMP depending on whether the EMP has control of the COM 2 port Line Status gives status information on the server connection For example if a server is connected the status bar says Connected Otherwise the line is blank Emergency Management Port C 7 EMP Console Main Menu The EMP Console Main menu has the following menus m File Exit Exits the EMP m Connect Disconnect disconnects the server connection Re Connect raises the connect dialog A list of the five most recent connections can click on one of the five servers most recently connected to A connection to the selected server is initiated Action Power On Off powers the server on or off with post power up options Reset resets the server with post reset options SEL Viewer opens the SEL viewer SDR Viewer opens the SDR viewer FRU Viewer opens the FRU viewer Phonebook opens the phonebook dialog m Help provides version information and help topics for the EMP Server Control Operations Three server control operations are available from the menu or toolbar of the main EMP window remote server connection powering the server on and
29. bezel frame configuration the handles can only fit one way m Align the two holes in the handle with the two threaded holes in the chassis m Fasten the handle in place with two screws from the kit m Repeat for the second handle 2 14 Setting Up Your System Bezel Frame Rectangular Cutout Chassis Handle D Screws Attaching the Chassis Handles Attaching the Outer Slide Bars to the Chassis Note If you have a rack unit you must use the following procedure to attach the slide bars before mounting the unit in the rack Observe all safety precautions warnings and cautions noted throughout this chapter Each slide assembly consists of a large outer bar a center bar and a small outer bar The large outer bar and the center bar attach to the rack unit The small outer bar attaches to the system chassis As the slide assembly ships as an assembled unit you must remove the small outer bar from the assembly before attaching to the chassis Remove the small outer bar from each slide assembly and attach each bar to the chassis as follows 1 Position the slide assembly on a flat surface with the small outer bar down 2 Fully extend the three telescoping bars until they lock in place see the following figure Setting Up Your System 2 15 3 While pressing down on the small outer bar safety latch 4 on the following figure pull the small outer bar out of the assembly and set aside for
30. connectivity capability such as file and print services email web access and web site server As application requirements increase you can expand your server with additional processors memory add in boards and peripheral devices such as tape devices and hard disk drives The server is available in two configurations a stand alone pedestal system and a rack system The pedestal system can be converted to a rack mounted system using an optional rack mount kit Both configurations use the same components except there is no outer covers on the rack unit The following figures show the pedestal system and a rack system mounted in a rack Stand Alone Pedestal Server System Efl Rack Mounted Server System three servers shown 1 2 System Overview Your server features the following major components up to four high performance Pentium II Xeon processors each packaged in a Single Edge Connector S E C cartridge integrated 512 KB or 1 MB secondary cache integrated in the S E C cartridge 128 MB to 4 GB of memory using up to sixteen dual inline memory modules DIMMs six PCI expansion slots for add in boards one slot shared with an ISA slot one slot for half length PCI boards one half length ISA expansion slot for add in boards shared with a PCI slot onboard Cirrus Logic CL GD5480 Super Video Graphics Array SVGA controll
31. cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region The power cord connector that plugs into the system must be an IEC type CEE 22 female connector m The power cord must be less than 1 8 meters 6 0 feet long A WARNING Your system ships with two power cords one for each power supply Do not attempt to modify or use the supplied AC power cords if they are not the exact type required Powering On the System Power on your system as follows 1 Make sure all external devices monitor keyboard mouse and power cords are connected 2 Make sure both AC power supply cords are connected to the system and power outlets 3 Power on the monitor and any other external devices 4 Press the dc push button power on off switch on the front panel m Verify that the dc power on LED on the front panel is lit If it is not lit ensure that the AC power cords are connected to functional AC power sources 2 8 Setting Up Your System m Verify that the AC power on and power supply failure LEDs on the back of each power supply are lit If the power supply failure LED is not lit ensure that the AC power cord is connected to a functional AC power source A WARNING The DC push button on off switch on the front panel does not turn off AC power To turn of
32. down pull the carrier and drive out of the bay Place the carrier and drive on an antistatic surface mme Install a replacement carrier auu v 1 hard drive as previously described 7 Close and lock if appropriate the metal door and close the front panel installing Removable Media Devices Your system supports up to three SCSI removable media devices including the factory installed SCSI CD ROM drive The CD ROM drive is shipped installed in the bottom slot with the remaining two slots available for installation of optional devices tape drive other removable devices Additional devices should be installed in the first available slot from the top Your system ships with a four connector narrow SCSI cable The SCSI CD ROM drive is connected as the last device on the SCSI cable and is terminated Additional single ended SCSI removable media devices can be connected to the remaining connectors If you are adding or removing a SCSI removable media device consider the following drive SCSI address assignment is 2 Upgrading Your System 4 27 If a SCSI tape drive is connected along with the SCSI CD ROM on the SCSI controller SCSI termination must be removed from the tape drive Use the following procedures to install or remove optional 5 1 4 inch removable media devices Installing a 5 1 4 Inch Media Device Install an optional 5 1 4 inch device in the removable media bay as follows 1 Power off
33. in case there is a problem with the display puts out a series of long and short beeps Write down any beep code emitted This information is useful to your service representative and should be reported to your service representative Refer to BIOS User s Information at the end of this chapter for a list of items to check for each error code and for an explanation of the error beep codes The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code is also logged to the Event Logging area The following table lists keys active during POST and provides a description of errors that may occur POST Keys and Errors Action Message Description If POST Beeps Before Video Initialization failed before video initialized Most beep code Appears errors are fatal initialization cannot continue Refer to BIOS User s Information at the end of this chapter If Monitor Displays Error Note error press F1 to continue boot or F2 to enter Setup Refer to BIOS User s Information at the end of this chapter To Enter Setup Setup changes specific options then writes to CMOS NVRAM Press F2 during initialization to run Setup If you do not press F2 the boot process continues Enter BOOT Diskette If prompted insert the boot diskette 5 6 Solving Problems
34. installation on the chassis m Release the safety latch on the center bar 5 on the figure and collapse the large outer bar and center bar together Set the assembly aside for later installation in the rack 1 Large Outer Bar Center Bar 2 3 Small Outer Bar 4 Safety Latch on Small Outer Bar 5 Safety Latch on Center Bar Releasing the Small Outer Bar 2 16 Setting Up Your System 4 Attach each small outer bar to the chassis as follows Align the mounting holes in the bar to the threaded holes in the chassis see the following figure The right angle end of the bar goes toward the front of the chassis Secure the bar to the chassis with four screws from the kit 1 Threaded Holes in Chassis 2 Safety Latch 3 Screw 1 of 4 4 Small Outer Bar right angle end Attaching the Small Outer Bar to the Chassis Setting Up Your System 2 17 Preparing the Rack amp Note you have a rack unit you must use the following procedure to prepare the rack before mounting the unit in the rack Observe all safety precautions warnings and cautions noted throughout this chapter The converted system unit or rack unit mounts in a standard ELA compatible 19 inch equipment rack similar to that shown in the following figure shown with three server units installed Eft
35. is a list of the test point error codes written at the start of each POST test and the beep codes issued for terminal errors POST Tests Code XX 02 04 06 08 09 0A 0 10 11 12 14 16 18 1 Beeps POST Routine Description 1 1 1 1 There are no processors present in the system or the processors are so incompatible that the system BIOS cannot be run like mismatched cache voltages Verify Real Mode Get CPU type Initialize system hardware Initialize chipset registers with initial POST values Set in POST flag Initialize CPU registers Initialize cache to initial POST values Initialize Initialize the local bus IDE Initialize Power Management Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize keyboard controller 1 2 2 3 BIOS ROM checksum 8254 timer initialization 8237 DMA controller initialization Solving Problems 5 17 POST Tests Code 1C 20 22 24 28 2A 2C 2E 30 32 34 85 36 37 38 39 3C 3D 40 42 44 46 47 48 49 4A 4B 4C 4E 50 51 52 Beeps 1 3 1 1 1 3 1 3 1 3 3 1 1 3 4 1 1 3 4 3 1 4 1 1 2 1 2 3 POST Routine Description Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Autosize DRAM system BIOS stops execution here if the BIOS does not detect any usable memory DIMMs Clear 512K ba
36. off and resetting the server The server console mode can also be switched between EMP active and BIOS redirect modes through post power up and reset options Connect to Remote Server When you select Re Connect from the Connect menu the Connect dialog see the following figure allows you to connect to a selected server If the client machine is already connected to a server initiating connection generates a warning message It lets you know that the existing connection will be terminated if you continue trying to initiate the new connection You are prompted to enter the EMP password whenever a connection is attempted C 8 Emergency Management Port r Line selection TEILT o Dial up 8 Bit No parity 1 stop bit C Direct connect Serial Line Config Baud Rate fi 9200 Y Dialup Cancel Server emen COM Port No zl Help Connect Dialog Options available in the dialog include the following m Line Selection you can specify whether to use a direct connection or dial up modem connection to the server Dial up connects to a selected server with a modem Direct connect Serial Line connects to the selected server directly using a null modem serial cable W Server you can select or enter a server name from a dropdown edit list box of available servers A server must be selected when the line selection is Dial up m Serial Line must be filled out when th
37. program The program that you use to change the configuration of some ISA desktop and notebook computers This program also contains information about the hardware in the computer software Programs with specific functions such as word processing data base management communications and operating system SRAM Static RAM A temporary storage area for data and programs This type of memory does not need to be refreshed but it is lost when the computer is powered off See also NVRAM and RAM SSU System Setup Utility The program that you use to change the configuration of your system This program also contains information about the hardware in your system and is used to read the System Event Log SVGA Super VGA A type of video display system that provides very high resolution text and graphics on analog color monitors system board The main circuit board in your computer It contains most of the connectors and ports tape drive A type of storage device using magnetic tape TTL Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS Glossary 9 V VGA Video Graphics Array A type of video display system that provides high resolution text and graphics on analog color monitors volatile memory Storage media that loses its data when system power is turned off Standard memory and memory that you add to the Versa are volatile memory See nonvolatile memory
38. that was shipped with the controller Chapter 2 Preparing the Array covers array hardware preparation configuration and initialization After completing the steps in Chapter 2 you can install your Network Operating System Factory RAID Configurations with SCSI Hard Drives Number of RAID Level Hard Drives Hard Drives Configured in Array Description 1 5 or more JBOD 1 5 3 plus 1 hot spare drive JBOD RAID 0 JBOD is an acronym for Just a Bunch Of Disks Each drive can operate independently as with a common host bus adapter or multiple drives may be spanned and seen as a single very large drive No redundancy is provided Mirroring RAID 1 Drives are paired and mirrored All data is 100 duplicated on an equivalent drive fully redundant Striping with Parity RAID 5 Data is striped across several physical drives Parity protection is used for data redundancy Striping with Parity RAID 5 Data is striped across three physical drives Parity protection is used for data redundancy This drive is used as the Hot Spare The first four disks are as stated above The remaining disks are not part of the array but are ready to be configured Configuring Your System 3 21 Configuring System Board Jumpers The following paragraphs contain procedures for setting system board jumpers to m clear the CMOS clear a password A jumper is a small plastic encased conductor shorting plug that s
39. the system ISA cards m Modifies the contents of the system by adding and removing devices m Modifies the resources used by devices You can use the RCA window to define an ISA board or add an ISA board by clicking on the appropriate button Removing an ISA card requires that the card be highlighted in the Devices section of the screen before clicking on the button You can add only as many ISA boards as ISA slots allow your server has one ISA slot Use the following steps to define or add an ISA board 1 From the SSU main window launch the RCA by selecting the Resources task under the RCA heading in the task box Click OK 2 When the RCA window appears it displays messages similar to the following Baseboard System Board PCI Card Bus 00 dev 00 Host Processor Bridge PCI Card Bus 00 dev 0D Multifunction Controller PCI Card Bus 00 dev OF Ethernet Controller PCI Card Bus 00 dev 12 SCSI Controller PCI Card Bus 00 dev 14 VGA Controller B 6 System Setup Utility 3 To configure a device click on it or select its name in the Devices section of the RCA window see the following figure Press the spacebar or Enter 4 Make configuration changes and click OK to return to the RCA window Repeat steps 3 and 4 to configure additional devices 5 Save all the changes made by clicking Save Saving writes your current configuration to nonvolatile storage where it s available to the system af
40. the worksheets could make your reconfiguration task easier Observe the safety and ESD precautions stated at the beginning of this chapter Turn off all connected peripherals turn off system power and disconnect the AC power cord Remove the access cover Refer to Chapter 4 Upgrading Your System for information on removing the access cover You do not need to remove the system board from the chassis and you may not need to remove any add in boards Locate the CMOS clear jumper at the edge of the system board See Chapter 4 Configuring Your System for information on the location of the CMOS jumper 5 Move the CMOS clear jumper from pins 1 and 2 and place on pins 2 and 3 6 Reinstall the access cover for your safety and connect the power cord to the 9 system Power on the system POST starts and halts displaying an Invalid CMOS Settings error Reboot the system enter Setup and make any changes necessary You need to check and possibly reset all your settings Press F10 to save the new Setup configuration and exit Setup 10 Turn off the system and disconnect the power cords 11 Remove the access cover 12 Move the CMOS clear jumper from pins 2 and 3 back to pins 1 and 2 13 Reinstall the access cover and connect the power cords 14 Turn the system on Run BIOS Setup press F2 to verify the correct settings See Chapter 3 Configuring Your System for info
41. the hard disk drive s in your system During bootup BIOS searches the list of device types shown in the Boot Device Priority list starting with the first device on the list When BIOS gets to Hard Drives the BIOS tries each device shown in the Drives list starting at the top of the list 3 To change the priority of an entry in either list select the entry and press plus to move the device up in the list or press minus to move the device down the list System Setup Utility B 11 4 Click Save to save the boot priority 5 Click Close to return to the Main Menu Password Administration PWA Window The PWA configures administrator and user passwords and other security options 1 From the SSU Main Menu launch the PWA by selecting the Security task under the PWA heading in the task box 2 Click OK The Security window displays 3 Select the Administrator and User Password buttons to change passwords 4 Select the Options button to enable or disable security options For an explanation of the configurable security options press Help 5 Click Save to save the security option changes 6 Click Close to return to the Security menu 7T Click Close to return to the Main menu System Event Log SEL Window The SEL displays information on the events stored in the system log area The information stored includes the name of the event the date and time the event occurred and data pertinent t
42. the system is allowed only after the user enters the correct password s For example the SSU allows you to m enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time out period 1 to 120 minutes W set and enable administrator and user passwords W set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches System Overview 1 11 W activate a hot key combination to enter secure mode quickly W disable writing to the diskette drive when secure mode is set Further information on the security features is contained in Chapter 3 Configuring Your System 1 12 System Overview Setting Up Your System Selecting a Site a Unpacking the System a Getting Familiar with the System Installing the System Connecting Peripherals Connecting the Power Cords Powering on the System a Converting to a Rack Mount Server Unit Your system ships as a stand alone single server pedestal unit or as a rack unit ready to install in a rack The pedestal system can also be converted to a rack mounted server unit using a rack conversion kit not supplied You can purchase the kit from your dealer The information in this chapter pertains to both configurations Where differences occur between configurations they are noted Use this chapter to guide you in selecting a site unpac
43. the system to ignore this drive CD ROM Allows the manual entry of some IDE Removable fields described below ATAPI Removable User User allows the manual entry of all fields described below Oylinders 1 to 2048 Number of cylinders on drive This field is changeable only for Type User Heads 1 to 64 Number of read write heads on drive This field is changeable only for Type User Sectors 1 to 64 Number of sectors per track This field is changeable only for Type User Maximum Capacity N A Computed drive size This field is informational only for Type User Multi Sector Transfer Disabled Determines the number of sectors 2 4 8 or 16 sectors per block for multi sector transfers This field is informational only for Type Auto LBA Mode Control Disabled Enabling LBA causes logical block Enabled addressing to be used in place of cylinders heads and sectors This field is informational only for Type Auto 32 Bit I O Disabled Enabling allows 32 bit IDE data Enabled transfers Transfer Mode Standard Selects the method for moving data Fast PIO 1 to and from the drive This field is Fast PIO 2 informational only for Type Auto Fast PIO 3 Fast PIO 4 Configuring Your System 3 5 Primary IDE Master and Slave Submenu Feature Choices Description Your Setting Ultra DMA Mode Disabled Selects the Ultra DMA Mode for Enabled moving data to and from the drive Keyboard Submenu The following table shows the settin
44. 27 Installing a 5 1 4 Inch Media Device eene eene 4 28 Removing a 5 1 4 Inch Media eee 4 30 Solving PFO DIC asics ieri ebttdes md EE tonan REEL cX Raul 5 1 Static PRECAUTIONS mem eH THERE eere canvdstodsteddtecdsvcdeeedSacseves ot 5 2 Troubleshooting Checklists 5 2 Initial SyStem NICDU UNE 5 3 Running New Application Software essen eene 5 4 After System Has Been Running Correctly 5 4 iv Contents Additional Troubleshooting Procedures eene eee 5 5 Preparing the System for Diagnostic Testing 5 5 Monitoring POST uade RR An AB ARAB CR Ree 5 6 Verifying Proper Operation of Key System Indicators 5 7 Confirming Loading of the Operating System seen 5 7 Specific Problems and Corrective Actions ccsssccccesssceecessneeeeeesneeeceessaeeesesseeeeeenaes 5 7 Power LED Does Not Light eene eene 5 8 No Beep ud ada e tre ere e rapere ois 5 8 No Characters Appear on Screen 5 8 Characters are Distorted or Incorrect nnne 5 9 System Cooling Fan s Does Not 5 9 Diskette Drive Activity LED Does Not 5 10 Hard Disk Drive Activity LED Does Not Light eee 5 10 CD ROM Drive Ac
45. 4 10 Upgrading Your System 1 Power off the system disconnect any attached peripherals and unplug the system s power cords from the power sources 2 Remove the access cover as previously described 3 Carefully remove the foam cover from over the electronics bay 4 Remove a new processor cartridge from its antistatic package and place it on a grounded static free surface or conductive foam pad Note All systems ship with a processor cartridge preinstalled in the bottom most slot PROC1 on the system board Some systems may have more depending on how it was configured When adding a processor cartridge install it in the next empty slot up from the bottom slot 5 Align the cartridge so that the heat sink D in the following figure faces away from the system board If installing a termination board align the board so that the white barcode label faces away from the system board A S E C cartridge B Retention module guide rails C Cartridge tabs D Processor heat sink face away from baseboard center E Pushtabs inward on S E C cartridge to seat processor Installing a Processor S E C Cartridge 6 Ensure that the tabs at the top of the cartridge are completely open i e pulled outward away from the center of the cartridge C in the preceding figure Upgrading Your System 4 11 amp Note If tabs are not attached to t
46. 6 Emergency Management Port What You Need to Do You can run the utility directly from the configuration software CD or from diskettes you create from the CD If you choose to run the FRUSDR Load Utility from a diskette you must copy the utility from the CD and follow the instructions in the included README TXT file If your diskette drive is disabled or improperly configured you must use BIOS Setup to enable it If necessary you can disable the drive after you are done with the FRUSDR utility How You Use the FRUSDR Load Utility The utility is compatible with ROM DOS Ver 6 22 MS DOS Ver 6 22 and later versions accepts CFG SDR and FRU load files the executable file for the utility is frusdr exe requires the following supporting files one or more FRU files describing the system s field replaceable units a cfg file describing the system configuration an sdr file describing the sensors in the system Command Line Format The basic command line format is frusdr h d dmi fru sdr cfg filename cfg fru filename fru The commands and command descriptions are given in the following table Command Line Format Command Description frusdr Utility name or h Displays usage information d dmi fru sdr Displays requested area only cfg filename cfg Uses custom CFG file p Pause between blocks of data V Verbose display any additional details Eme
47. Boot menu Check password password is checked before option ROM scan ACPI initialization Clear global descriptor table Clear parity checkers Clear screen optional Check virus and backup reminders Try to boot with INT 19 Forced shutdown Flash Recovery Interrupt handler error Unknown interrupt error Pending interrupt error Initialize option ROM error Shutdown error Extended Block Move Shutdown 10 error 5 20 Solving Problems POST Error Codes and Messages Whenever a recoverable error occurs during POST BIOS displays a message on the video display screen and causes the speaker to beep as the message appears The POST Error Codes and Messages table is a list of the error codes and messages written at the start of each POST test POST Error Codes and Messages Code Error message Pause on Error 0200 0210 0211 0212 0213 0220 0230 0231 0232 0233 0234 0235 0250 0251 0260 0270 0271 0297 02B2 02B3 02D0 02F5 02F6 0401 None 0403 0404 Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked Unlock key switch Monitor type does not match CMOS Run SETUP System RAM Failed at offset Shadow RAM Failed at offset Extended RAM Failed at offset Memory type mix Memory Ecc single Memory Ecc multiple System battery is dead Replace and run SETUP System CMOS checksum bad Default configuration used System timer error Real time clock err
48. Displaying FRU Area The FRU area is displayed in ASCII format when the field is ASCII or as a number when the field is a number Each FRU area displayed is headed with the FRU area designated name Each field has a field name header followed by the field in ASCII or as a number The board chassis and product FRU areas end with an END OF FIELDS CODE that indicates there are no more data in the area The internal use area is displayed in hex format 16 bytes per line Example To display the FRU area type frusdr d fru and press Enter Displaying SDR Area The SDR nonvolatile storage area is displayed in the following hex format The data are separated by a sensor record number X header where X is the number of that sensor record in the SDR area The next line after the header is the sensor record data in hex format delineated by spaces Each line holds up to 16 bytes The data on each line are followed by the same data in ASCII format nonprintable characters ch lt 32 ll ch gt 126 are substituted by a period Example To display the SDR area type frusdr d sdr and press Enters Using Specified CFG File The utility can be run with the command line parameter of cfg filename cfg The filename can be any DOS accepted eight character filename string The utility loads the specified CFG file and uses the entries in that file to probe the hardware and to select the proper SDRs to load into nonvolatile storage Displaying Ut
49. Group It is toward the end 8 9 of the groups Find and select the option that says Display F2 for Setup Message during POST Press Enter to display the option menu Select Enable and press Enter 10 1f you are finished editing the settings for the system board press Esc This takes you back to the main menu Step 3 11 Press Esc again to return to the main SSU menu 12 Select Step 4 Save Configuration Once you select this step the changes are immediately saved into an INF file a CMS file and nonvolatile memory 13 Press Esc to exit the SSU You are prompted to reboot the system or simply exit to the command line prompt You ll need to reboot the system to let your changes take effect but first remove the SSU diskette drive Press F10 to reboot You should now see the F2 prompt displayed at bootup Enable F2 Prompt by Changing a Jumper and Using SSU If you do not have an SSU diskette or CD available you can clear CMOS memory to enable the F2 prompt This means you must change a jumper on the system board run the SSU save your changes and change the jumper back to the default setting 5 12 Solving Problems Note This procedure resets all settings to their default settings Clearing CMOS memory resets all SSU and Setup settings to their defaults not just the CMOS CLR setting Before proceeding check that you have a backup paper copy of the configuration settings Referring to
50. IOS and system and disk status user information WARNING The DC push button on off switch on the front panel does not turn off system AC power Also 5 Vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet Before doing any procedures make sure that your system is powered off and the power cords are unplugged from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage N CAUTION Operating your system with the access cover removed can damage system components For proper cooling and airflow always replace the access cover before powering on your system Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system Troubleshooting Checklists The following provides troubleshooting checklists for problems that occur at initial system startup when you run new application software and after the system hardware and software were running correctly 5 2 Solving Problems Initial System Startup Incorrect installation or configurat
51. If they are connected via a modem select Modem Mode Console Redirection Submenu These settings in the Console Redirection Submenu of the Server menu must be set exactly as noted to be able to use the EMP COM Port Address Select 2F8 This is the COM 2 port that must be used by the EMP The IRQ setting automatically populates with the correct number based on the COM Port Address choice Baud Rate Select appropriate speed Console Type Choose PC ANSI Flow Control Choose CTS RTS CD C 6 Emergency Management Port Main EMP Window The main EMP window provides a graphical user interface GUI to access server control operations and to launch the management plug ins At the top of the GUI is the menu and tool bar These provide the options to initiate plug ins and other support features A status bar at the bottom displays connection information like server name line status and mode Toolbar The tool bar buttons of the EMP main window combine server control and management plug in options available from the Connect and Action menus as follows Generates the Connect dialog to allow connection to a selected server Disconnects from the currently connected server Generates the Power On Off dialog Generates the Reset dialog SEL DR Launches the SDR viewer TRI Launches the FRU viewer Launches the SEL viewer Opens the phonebook Opens online help 5E Status Bar The status bar displays
52. Media None Support CHS Mapping SCSI Plug and Play Mapping Spinup Delay sec 2 Help Restore Default Setup Exit This Menu 3 Highlight the function you want to change and press Enter You are prompted to save changes when you exit the configuration utility To change device configuration parameters perform the following steps 1 At the SCSI Configuration Utility Menu select Device Selections and press Enter The Devices 0 to 7 screen displays 2 Select the SCSI device you are reconfiguring and press Enter If you are configuring SCSI Hard Disk Drives see the following SCSI Hard Disk Drives table If you are configuring SCSI Removable Media Devices see the following SCSI Removable Media Devices table for recommended settings 3 18 Configuring Your System SCSI Hard Disk Drives Your Configuration M Recommended Settings or 0 1 2 3 4 5 Descriptions Display Only Device Selections Press Enter for menu Select device and press Enter Sync Rate 40 Width bits 16 Disconnect On Read Write I O 10 timeout sec Scan for device at Yes boot time Scan for SCSI No LUNS Queue Tags On SCSI Removable Media Devices Descriptions Your Configuration Dev1 Dev 2 Recommended Settings or Display Only Dev 0 Dev 3 Device Selections Sync Rate Width bits Disconnect Read Write I O timeout sec Scan for device
53. RU Manager by selecting the FRU Manager Add in task under the FRU heading in the task box 2 Click OK The FRU Manager window displays The following table shows available screen choices FRU Manager Menus Screen Choice Description File Menu View Menu Settings menu Help Opens and saves FRU data from a previously saved file Saves FRU data to a file in binary or text format Selecting Exit returns you to the SSU Main Menu Views FRU information of the selected device displays FRU areas of all devices and sorts FRU records by device Displays and saves FRU areas either in Hex codes binary format or as text Select Display Hex to view Hex or Display Verbose to view text Select Output Binary to save FRU areas in Hex or Output Text to save FRU areas as text Displays the FRU Manager version information Exiting the SSU Exiting the SSU causes all windows to close 1 Exit the SSU by opening the menu bar item File in the SSU Main window 2 Click Exit or highlight Exit and press Enter B 14 System Setup Utility Emergency Management Port a How the EMP Works a EMP Requirements and Configurations a Setting Up the Server Main EMP Window a Phonebook a Management Plug ins FRU and SDR Load Utility The Emergency Management Port EMP allows remote server management via a modem or direct connection The COM2 port on your server provides an interface to Console Manage
54. SERVER MH4500 User s Guide E SERVER MH4500 User s Guide E Proprietary Notice and Liability Disclaimer The information disclosed in this document including all designs and related materials is the valuable property of NEC Computers Inc and or its licensors NEC Computers Inc and or its licensors as appropriate reserve all patent copyright and other proprietary rights to this document including all design manufacturing reproduction use and sales rights thereto except to the extent said rights are expressly granted to others The NEC Computers Inc product s discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers Inc To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior written approval of NEC Computers Inc is prohibited Trademarks Intel is a registered trademark of Intel Corporation MS DOS is a registered trademark of Microsoft Corporation Pentium is
55. Verifying Proper Operation of Key System Indicators As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter fa second diskette drive is installed does its activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter m Ifthere is a hard disk drive or SCSI devices installed in the system does the hard disk drive activity indicator turn on briefly If not refer to Disk Drive Activity Indicator Does Not Light in this chapter Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear refer to Problems with Application Software later in this chapter Specific Problems and Corrective Actions The following paragraphs provide possible solutions for specific problems including m power LED does not light W no beep or incorrect beep pattern no characters appear on screen W characters on the screen appear distorted or incorrect W system cooling fans do not rotate W diskette drive a
56. ace Cable J Removable Media SCSI Devices E Wide SCSI Interface Connector K CD ROM Drive terminated F Narrow SCSI Interface Cable L Wide SCSI Interface Connector Standard Cabling Configuration A 4 System Cabling RAID Configuration Two of the options available for your system are the Mylex AcceleRAID 250 SecuRAID 210 or the Mylex AcceleRAID 1100 SecuRAID 530 Controller board These boards give your system the added security of fault tolerance If you order a system with the RAID controller the system is pre cabled at the factory If you are adding the Mylex AcceleRAID Controller board to an existing system you must install and configure the controller You do not have to change any cabling in your system Your system board recognizes the installation of the RAID controller Refer to Chapter 4 Upgrading Your System for procedures to install an option board Refer to Chapter 3 Configuring Your System for more information on the Mylex AcceleRAID Controller board amp Note Next Boot Status for the Symbios SYM53C896 controller must be turned OFF if you install the optional Mylex AcceleRAID Controller board in your system See Symbios Configuration Utility in Chapter 3 of this guide for information Note Ensure a jumper is installed on JP10 of the Mylex AcceleRAID Controller board Refer to the Mylex AcceleRAID Installation Guide for the location of jumper JP10 System Cabling 5 Syst
57. ading Your System for installation procedures Are all option boards and disk drives installed correctly See Chapter 4 Upgrading Your System for installation procedures Are the system hard disk drives properly formatted or defined Is the operating system properly loaded Refer to the operating system documentation Are all drivers properly installed Are the configuration settings in BIOS Setup and the System Setup Utility SSU correct For information about running these utilities refer to Chapter 3 Configuring Your System Solving Problems 5 3 If the above items are all correct but the problem reoccurs refer to Additional Troubleshooting Procedures in this chapter Running New Application Software Problems that occur when you run new application software are usually related to the software Faulty equipment is much less likely especially if other software runs correctly If you have problems while running new application software check the following Does the system meet the minimum hardware requirements for the software Refer to the software documentation Is the software an authorized copy Unauthorized copies often do not work Obtain an authorized copy of the software If you are running the software from a diskette is it a good copy If you are running the software from a hard disk drive is the software correctly installed Were all necessary procedures followed and files installed
58. age Be System Board Timer System Board Chipset System Board SSU Configuration File Version System Board Serial Port 1 Configuration System Board On Board Floppy Controller System Board Parallel Port Configuration System Board RTC PCI Card Bus 88 Dev B SCSI Controller SCSI Controller PCI Card Bus 88 Dev 18 Ethernet Controller Ethernet Controller Baseboard Baseboard Baseboard Baseboard System Board 7 Mouse Control Option System Board Math Co processor System Board On Board IDE Controller System Board Secondary On Board IDE Controller 3 3 3 3 HE JE JE 9 9 9 JE C JE 9 9 9 9 9 9 9 JE 9 JE JE 9 JE JE JE 9 9 JE 0 Resource Oma ODMA O Ports All O Memory E System Resource Usage Window Multiboot Add in MBA Window The MBA lets you set the system boot priority The boot priority is the order the BIOS uses to boot the operating system from various devices in your system Set the boot priority of your system as follows 1 From the SSU Main Menu launch the MBA by selecting the Boot Devices task under the MBA heading in the task box Click OK 2 When the MBA window displays the Boot Device Priority window lists the current boot priority order The Drives window lists
59. al SCSI hard disk drive as follows Z CAUTION Observe static precautions Use an antistatic wrist strap 1 Turn off the system and disconnect all power cords from their power sources 2 Remove the 3 1 2 inch hard disk drive from its protective wrapper and place the drive on an antistatic surface 3 Record the drive model and serial number in the equipment log N CAUTION If the drive comes with drive rails do not use them Remove any rails already attached 4 Orient the drive and carrier as shown in the following figure Installing the Hard Drive Carrier 5 Secure the carrier to the drive with the four supplied screws 6 Open the front panel on the server by grasping the right edge as you face the front and swing the panel out 7 Press in on the plastic latch securing the metal door and open the door m Ifthe door is locked with a padlock remove it Upgrading Your System 4 25 8 Hold the carrier by its handle position it in front of an open slot and start it into the guide rails 9 Carefully push the carrier and drive part way into the bay 10 Pull down on the carrier handle and continue pushing the carrier into the bay As you push in the two rounded notches in the handle B in the following figure slide onto the two round pegs inside the drive bay A in the figure When the pegs are fully seated in the notches push the handle straight up C in the figure to lo
60. all SDR records in either Hex or text Verbose form The SDR Manager window provides access to features of the add in through menus and options Open the SDR Manager window as follows 1 From the SSU Main Menu launch the SDR by selecting the SDR Manager Add in task under the SDR heading in the task box 2 Click OK The SDR Manager window displays The following table shows available screen choices SDR Manager Menus Screen Choice Description File Menu View Menu Settings menu Help Opens and saves FRU data from a previously saved file Saves SDR data to a file in binary or text format Selecting Exit returns you to the SSU Main Menu Views SDR information returned from the BMC displays all records in the SDR repository and sorts all records in the SDR repository Displays and saves SDR records either in Hex codes binary format or as text Select Display Hex to view Hex or Display Verbose to view text Select Output Binary to save SDR data in Hex or Output Text to save SDR data as text Displays the SDR Manager version information System Setup Utility B 13 Field Replaceable Unit FRU Manager Add In Window The FRU Manager displays all FRU inventory areas on the server either in Hex or text Verbose form The FRU Manager window provides access to features of the add in through menus and options Open the FRU Manager window as follows 1 From the SSU Main Menu launch the F
61. alues and offers to run Setup If the failure was caused by incorrect values and they are not corrected the next boot will likely fail On systems with control of wait states improper Setup settings can also terminate POST and cause this error on the next boot Run Setup and verify that the wait state configuration is correct This error is cleared the next time the system is booted Real time clock fails BIOS test May require board repair Shadow RAM failed at offset nnnn of the 64K block at which the error was detected Where nnnn is the amount of shadow RAM in kilobytes successfully tested The CMOS clock battery indicator shows the battery is dead Replace the battery and run Setup to reconfigure the system The system BIOS is copied to shadow RAM The RAM cache failed the BIOS test and BIOS has disabled the cache The system CMOS has been corrupted or incorrectly modified perhaps by an application program that changes data stored in CMOS Run Setup and reconfigure the system either by getting the default values or making your own selections The system RAM failed at offset nnnn of the 64K block at which the error was detected Where nnnn is the amount of system RAM in kilobytes successfully tested The timer test failed Requires repair of the system board Displays the address nnnn of the upper limit of the Upper Memory Blocks indicating released segments of the BIOS which may be reclaimed by a virtual memory manager
62. an ISA board or a PCI board in the shared slot PCI connector PCI Al adjacent to the processors accepts a half length board only The remaining PCI connectors accept up to full length boards The segmented high performance PCI buses allow use of networking technology such as 100 MB second Ethernet NICs with a minimum of effort and without concern for I O bottlenecks Each segmented bus offers up to 133 MB second burst transfers Upgrading Your System 4 19 A ISA connector use half length board only B Six PCI connectors top to bottom in figure First four connectors PCI B3 B2 B1 BO Next two connectors PCI A3 A2 C PCI connector A1 use half length board only Locating the PCI and ISA Slots Installation Considerations Newer ISA boards designed for Plug and Play systems are automatically configured by the system without any user intervention Older ISA boards must be manually configured Once the manual configuration is complete the Plug and Play boards are configured around the manually configured boards without causing any resource conflicts The ISA boards that are not Plug and Play must be manually configured following the instructions supplied with the board The configuration is defined to the system by creating the ISA configuration file when running the SSU If adding a non Plug and Play ISA option board run the SSU before installing the board see Appendix B System Setup Utility
63. and table for jumper locations 3 24 Configuring Your System Plug in the power cords power on the system and wait for POST to complete This automatically clears the old password 4 Power off the system and unplug the power cords from the system 5 Move the Password Clear jumper back to pins 5 6 6 Replace the access cover reconnect any peripheral devices plug in the system power cords and power on the system To specify a new password run the BIOS Setup Utility as described earlier in this chapter Configuring Your System 3 25 Upgrading Your System a Observing Static Precautions Preparing Your System a Maintaining the Equipment Log a Removing the Access Panel a Opening the Subchassis and Electronics Bay a Upgrading the System Board Installing Option Boards Installing Hard Disk Drives Installing Removable Media Devices This chapter includes procedures for m replacing upgrading the real time battery Pentium Xeon processor cartridge and DIMM modules on the system board m adding optional ISA and PCI boards m installing 3 2 1 SCSI hard drives m installing optional 5 1 4 inch devices tape drive other device Contact your sales representative or dealer for a list of approved optional peripheral devices A WARNING The DC push button on off switch on the front panel does not turn off system AC power Also 5vdc is present on the system board whenever the AC
64. andle on the back of the access cover You might also want to grasp the front handle of the access cover The front handle is a rounded rectangular depression in the front middle of the cover Note The access cover fits tightly to the chassis Use two hands to remove the cover 5 Slide the access cover toward the back of the chassis until it stops about an inch This unlocks the locking fingers behind the access cover 6 Pullthe access cover straight away from the chassis to disengage the locking tabs Set the access cover aside 4 4 Upgrading Your System Removing Installing the Access Cover Installing the Access Cover Install the access cover as follows 1 Check that you have not left any tools or loose parts inside the system chassis 2 Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected 3 Insert the metal tabs on the top and bottom of the access cover into their slots on the chassis Slide the cover toward the front of the system as far as it will go 4 Secure the access cover with the two previously removed retaining screws 5 Connect any external devices connect all cables and plug in the system s power cables Upgrading Your System 4 5 Opening the Subchassis and Electronics Bay There may be times during system upgrade that you need to open the subchassis and electronics bay Both may be swu
65. ansfers at 5 33 MB second Type B transfers at 8 MB second 8 or 16 bit data transfers m Plug and Play ready The system board has two 32 bit PCI bus segments PCI A and PCI B The segments provide seven PCI connectors three on PCI A and four on PCI B PCI A supports half length boards only and PCI B supports full length boards One of the PCI B connectors shares a chassis expansion slot with an ISA connector PCI features include W bus speed up to 33 MHz m 32 bit memory addressing m 5 signaling environment W burst transfers of up to 133 Mbps B 8 16 or 32 bit data transfers m Plug and Play ready W parity enabled Real Time Clock Calendar The real time clock provides system clock calendar information stored in a non volatile memory The replaceable real time clock battery provides power backup for the real time clock BIOS A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and PCI ISA Plug and Play auto configuration A number of security reliability and management features also have been incorporated to meet vital server needs IDE Controller The system includes a single channel enhanced IDE interface controller The controller has a primary connector located on the system board that supports a master and a slave device 1 8 System Overview The IDE controller features m PIO and IDE DMA bus master operations Mode 4 timin
66. attery B and retainer 5 Remove the battery from its socket C Replacing the Real Time Clock Battery 6 Dispose of the battery according to any local ordinances 7 Remove the new lithium battery from its package and carefully insert it in the battery socket with the plus sign up see above figure 8 Reinstall the plastic retainer on the battery socket 9 Replace the access cover reconnect any peripherals plug in the power supply cords and turn on the system 10 Run the System Setup Utility to restore the configuration settings Upgrading Your System 4 9 Installing Removing the Processor Cartridge The following paragraphs provide procedures for installing and removing the Pentium II Xeon Processor Single Edge Contact S E C cartridge Use these procedures when upgrading or replacing your processor s Each processor is packaged in a S E C cartridge The cartridge includes the processor core with an integrated 16 KB primary L1 cache secondary L2 cache heat sink and a back cover The processors are supported by on
67. atures add certain types of option boards or devices or upgrade your system board Also included in this chapter is information on setting jumpers on the system board for clearing m CMOS nonvolatile RAM NVRAM System passwords 3 2 Configuring Your System Using the BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters Note that many BIOS Setup parameters are also configurable with the SSU However BIOS Setup Utility parameters that are settable with the SSU are overwritten by the SSU the next time the SSU is run The BIOS Setup Utility is resident in the system Flash memory and does not require a diskette or an operating system present to run You can access the BIOS Setup utility when you turn on or reboot your system Use the following procedure to run the BIOS Setup Utility 1 Power on or reboot the system The Press lt F2 gt to enter SETUP message displays 2 Press F2 The BIOS Setup Utility starts and the Main Menu is displayed The menu bar at the top of the Main Menu lists the following selections Menu Bar Selections Menu Use Main Use for basic system configuration Advanced Use for setting the Advanced Features available on your system Security Use to set User and Supervisor Passwords and Backup and Virus Check reminders Server Use for configuring Server Management features Boot Use to configure Boot Device priority Exit Exits current setup
68. ck Press the rounded tab on the right of the carrier to the left until it clears the edge of the bay and snaps into place Installing an Optional SCSI Hard Drive 11 Close the metal door and secure with the plastic latch If removed install the padlock and lock the metal door 12 Close the front panel 13 Configure the system for the new SCSI hard drives see Chapter 3 Configuring Your System Hot Swapping a SCSI Hard Disk Drive A SCSI hard drive can be hot swapped removed from the system if it fails and replaced with another SCSI hard drive all without shutting down your system Hot swap a SCSI hard disk drive as follows 1 Open the front panel and the metal door to the hot docking bay If the metal door is locked with a padlock remove it 2 Check the bank of yellow LEDs on the front panel to determine which drive is bad 4 26 Upgrading Your System amp Note A failed SCSI hard drive is indicated bya continuously lit yellow LED on the front panel The LEDs and corresponding hard drives are numbered 0 through 5 from top to bottom for example drive 0 is the top most hard drive in the bay and drive 5 is the bottom most drive in the bay 3 Press the rounded tab on the right of the carrier towards the center of the drive B in the following figure while gently pulling down the carrier handle A in the figure A t B NN Co Unlocking the Carrier With the handle pulled
69. ck Once you have the kit use the following procedures to prepare the system for mounting in a rack You should also follow any instructions that may come with the kit Before starting the conversion ensure that you have all the parts necessary for the conversion check the packing slip that comes with the rack installation kit You should also observe and implement the following equipment rack warnings and cautions 2 10 Setting Up Your System Equipment Rack Warnings and Cautions Observe and implement the following equipment rack warnings and cautions before starting the conversion A WARNING Anchor the Equipment Rack The equipment rack must be anchored to an unmovable support to prevent it from falling over when one or more servers are extended in front of it on slide assemblies The anchors must be able to withstand a force of up to 113 kg 250 165 You must also consider the weight of any other device installed in the rack Main AC Power Disconnect You are responsible for installing an AC power disconnect for the entire rack unit This main disconnect must be readily accessible and it must be labeled as controlling power to the entire unit not just to the server s Grounding the Rack Installation To avoid a potential electrical shock hazard you must include a third wire safety grounding conductor with the rack installation If server power cords are plugged into AC outlets that are part of the rack then you m
70. controller 1 9 SCSI controllers 1 9 system 1 3 system board 1 5 FRUSDR load utility C 16 running C 16 H Hard drives hot swapping 4 26 installing 4 24 4 25 Hot swaping drives 4 26 l Installation pedestal 2 7 rack unit 2 7 ISA features 1 8 J Jumpers resetting CMOS 3 24 resetting passwords 3 24 L Line voltage 2 7 Locks mechanical 1 11 software 1 11 M Media device installing 4 28 removing 4 30 Memory 1 7 installing 4 16 Memory module Index 1 installing 4 18 removing 4 15 Monitoring system status 1 11 Option boards installing 4 19 4 21 removing 4 22 Options RAID board 3 20 upgrades 4 2 P Parallel port 1 10 PCI features 1 8 Pedestal unit conversion 2 12 conversion to rack 2 10 Peripheral bays 1 5 Peripheral controller 1 10 Peripherals connecting 2 7 Port parallel 1 10 serial 1 10 Power connecting 2 7 cords 2 8 POST 2 9 turning on 2 8 Power supplies 1 4 Power supply monitoring power state 1 11 Problems solving 5 2 Processor installing 4 10 removing 4 13 upgrading 4 10 Processors 1 7 R Rack conversion 2 10 installing rack unit 2 21 preparation 2 18 warnings and cautions 2 11 RAID configuration A 5 Real time clock 1 8 Removable media devices installing 4 27 S SCSI cabling A 3 controller 1 9 utility 3 16 SCU software locks 1 11 Security 1 11 software lock 1 11 Serial port 1 10 Server manageme
71. crew and loosely thread the screw into the bar nut T Insert a screw through the marked bottom hole in the vertical rail and extension bracket and loosely thread the screw into the bar nut 8 Install the remaining three extension brackets bar nuts and screws Before installing carefully align each bracket in exactly the same vertical position as the first bracket m After installing check that the brackets are vertically aligned and level with each other 9 Tighten all the screws holding the brackets to the rack Installing the Slider Assemblies Use the following procedure to install each slider assembly on the extension brackets in the rack Refer to the following figure while performing the procedure Setting Up Your System 2 19 o s 1 2 3 4 5 6 7 Back Extension Bracket 8 32 Screw Flat Washer Lock Washer and 8 32 Nut Large Outer Bar Safety Latch on Center Bar Center Bar Front Extension Bracket Installing the Slider Assembly 1 With the safety latch 5 on the above figure end of the slider assembly towards the back of the rack press the flat side of the slider assembly into the U shaped sections of the previously installed extension brackets 1 and 7 2
72. cribed Connect all external cables and power cords and power up the system zo Eu 0 Run the SSU to configure the system and to set up advanced memory attributes Installing the Memory Module Reinstall the memory module as follows 1 Check that all DIMMs are firmly seated in their sockets on the memory module 4 18 Upgrading Your System CAUTION To avoid damage to the memory module you must support the module until it is correctly inserted and firmly seated in its connector on the system board 2 Hold the memory module by its edges and align it with the guide rail at the back of the electronics bay 3 Insert the memory module through the guide rails and into the connector on the system board 4 Firmly seat the memory module in the connector 5 Reinstall the foam cover on the electronics bay and the access cover Installing Option Boards The following paragraphs describes how to install and remove ISA and PCI option boards The system board has one ISA bus expansion connector and seven PCI bus expansion connectors see the following figure The 32 bit PCI bus is divided into PCI Segment A and PCI Segment B each with the following connectors m PCIA has three expansion board connectors PCI A1 A2 and A3 m PCI B has four expansion board connectors PCI B2 and B3 The ISA connector accepts a half length board only and is shared with PCI B3 meaning that you can install either
73. ctivity LED does not light W hard disk drive activity LED does not light m CD ROM drive activity LED does not light problems with application software W startup prompt Press F2 key if you want to run Setup does not appear on screen B bootable CD ROM is not detected B SSU does not boot Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Solving Problems 5 7 Power LED Does Not Light Check the following W Are all power supplies plugged in Is the power turned on to the power strip or outlet Do you have a blown fuse or breaker Is the system operating normally If so the power LED is probably defective or the cable from the front panel to the system board is probably loose W Are there other problems with the system If so check the items listed under System Cooling Fan s Does Not Rotate If all the above are correct and problems persist contact your service representative for assistance No Beep Code Check the following m Is the speaker enabled m Is the speaker cable connected to the system board If the system operates normally but there was no beep the speaker may be defective Contact your service representative for assistance Record the beep code emitted by POST and see Messages and Beep Codes at the end of this chapter No Characters Appear on Screen Check the following m Is the keyboard worki
74. d keyboard control code keys to enable the transfer of information between different types of computers and peripherals backplane slot A connector on the backplane board in desktop computers and expansion boxes that allows you to install circuit cards backup A copy of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between and 640 kilobytes baud rate The speed with which data is transmitted during serial communication The computer s operating system and software program must be configured for the same baud rate as the communication device such as a serial printer See also bps BIOS Basic Input Output System A program stored in flash EPROM or ROM that controls the keyboard disk drives video monitor and other devices See also flash EPROM EPROM and ROM bit Derived from Binary digiT a bit is the smallest unit of information a computer handles See also byte Glossary 1 BMC Baseboard Management Controller Contains all of the server management functions One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log SEL boot The process of loading the operating system into memory bps bits pe
75. d with up to 16 device addresses These device addresses are used to view up to 16 different FRU areas instead of the default of displaying the BMC FRU The arguments following the d FRU are in the same order and value as the NVS TYPE NVS LUN DEV BUS and DEV ADDRESS which are found in the FRU file header in each FRU file The LUN address is optional If the LUN address is used it must start with an L Usage FRUSDR d fru device lun bus addr addr2 etc Example FRUSDR D FRU IMBDEVICE L00 00 C2 The configuration file may be used to load multiple FRU and SDR files In the configuration file you may define which FRU and SDR areas are to be programmed Additionally you may request information from the user or ask the user to choose which areas to program C 18 Emergency Management Port Displaying a Given Area When the utility is run with the d DMI d FRU or d SDR command line flag the indicated area is displayed Each area represents one sensor for each instrumented device in the server If the given display function fails because of an inability to parse the data present or a hardware failure the utility displays an error message and exits Displaying DMI Area Each DMI area displayed is headed with the DMI area designated name In each area each field has a field name header followed by the field in ASCII or as a number Example To display the DMI area type frusdr d dmi and press Enter
76. dd in boards and other components To prevent ESD damage place them on an antistatic surface Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground Replacing the Real time Clock Battery You may need to replace the real time clock lithium battery as it ages The battery Vendor Part CR2032 is a commodity part available through many vendors Replace the battery as follows CAUTION Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children CAUTION Observe static precautions Use an antistatic wrist strap 4 8 Upgrading Your System A WARNING If the system was running processors and heat sinks on the board may be hot To avoid the possibility of a burn be careful when removing or installing components near the processor s 1 Power off the system disconnect any peripherals and unplug the power cords from the AC power source 2 Remove the access cover as previously described 3 Insert the tip of a small flat bladed screwdriver under the plastic tab on the plastic retainer A in the following figure 4 Gently push down on the screwdriver to lift the b
77. e phe niece rua frc ache cee B 4 Launclhing Eask zac RERO ee B 5 Resource Configuration Add in RCA Window eese B 6 Dennine SA ite ee oooh tues odes auc dab B 7 Adding and Removing ISA Boards eet ete ert iere B 8 Modifying RESOU ES B 8 Recommended Resource Settings renea EE 9 System Resource Usage 11 Multiboot Add in MBA Window esses nennen enne B 11 Password Administration PW A Window eese B 12 System Event Log SEL Window esses eene enne eene B 12 Sensor Data Record SDR Manager Add In Window esses B 13 Field Replaceable Unit FRU Manager Add In Window sess B 14 Extins the SSO sce RR E B 14 Contents v Emergency Management Port C 1 How the EMP Works e eee e eee ete rrr Ep br EE bere C 2 EMP Requirements and Configurations esee ene nere nennen C 5 Setting Up the Server for the EMP 6 System Management Submenu C 6 Console Redirection Submenu 6 Main EMP Window C 7 gh
78. e device 4 ATAPI CD ROM Attempts to boot from an ATAPI Drive CD ROM drive Hard Drive Submenu The following table gives the settings for the Hard Drive Submenu For options on this menu use the up or down arrow keys to select a device then press the lt gt or lt gt keys to move the device higher or lower in the boot priority list Hard Drive Submenu Option Description 1 Hard Drive 1 or IDE drives have a suffix attached to the drive ID string actual drive string PM hard drive on Primary Master Channel PS hard drive on Primary Slave Channel SCSI CD ROMs are displayed here because the onboard Symbios SCSI BIOS treats CD ROMs as hard drives SCSI removable drives also appear here 2 Other Bootable Covers all the boot devices that are not reported to the system BIOS through Devices the BIOS boot specification mechanism This includes all PCI boards that are not BIOS boot compliant legacy as well as ISA cards that are not PnP compliant ISA legacy cards boot first before non BIOS boot compliant PCI boards in scan order from lowest slot to highest Configuring Your System 3 15 Exit Menu You can make the following selections on the Exit Menu Select an option using the up or down arrow keys then press Enter to execute the option Pressing Esc does not exit this menu You must select one of the items from the menu or menu bar to exit Exit Menu Choices Description Exit Savi
79. e The physical parts of your computer including the keyboard monitor disk drives cables and circuit cards hertz Hz A unit of frequency equal to one cycle per second hot key Combination of two or three keys such as Ctrl Alt D that you press simultaneously for a particular function IC Integrated Circuit An electronic device that contains miniaturized circuitry ISA Configuration Utility The program that you use to change the configuration of some ISA desktop computers This program also contains information about the hardware in the computer IDE Integrated Drive Electronics type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card input output I O The process of transferring data between the computer and external devices interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port interrupt A special control signal from an I O device that diverts the attention of the microprocessor from the program to a special address Glossary 5 ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time J jumper A small electrical connector used for configuration on some computer hardware K Kilobyte 1 024 bytes See also byte L LAN Local Area Network A group of computer
80. e power cords and power up the system Resetting the CMOS NVRAM Reset the CMOS NVRAM as follows also refer to the general procedure given above 1 902723 Ins pr 9 Power down the system disconnect any peripherals unplug the power cords from the system and remove the access cover Move the CMOS Clear jumper from pins 1 2 to pins 2 3 see the preceding jumper figure and table for jumper locations Connect the power cords to the system and power on the system Wait for POST to complete and for these messages to appear NVRAM cleared by jumper Press F2 to enter Setup This automatically reprograms CMOS and RTC to their default settings Press F2 to enter Setup and make any changes necessary Press F10 to save the new setup configuration and exit Setup Power off the system and unplug the power cords from the system Move the CMOS Clear jumper back to pins 1 2 Replace the access cover reconnect any peripherals plug in the power cords and power on the system Run the BIOS Setup Utility to check the configuration of your system Clearing and Changing Passwords Use the following procedure to clear and change passwords also refer to the general procedure given earlier 1 Power down your system disconnect any attached peripherals unplug the power cords from the system and remove the access cover Move the Password Clear jumper from pins 5 6 to pins 6 7 see the preceding jumper figure
81. e flash device Typically used when BIOS code is corrupted N CAUTION Leave the Recovery Boot jumper at the factory default setting This jumper should only be set by technically qualified personnel Moving System Board Jumpers CAUTION Before doing the following procedures make sure your system is powered off and the two AC power cords are unplugged from the back of the chassis Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage Observe static precautions Use an antistatic wrist strap Use this general procedure as an aid for configuring system board jumpers See the following paragraphs for details of setting the jumpers 1 Power off the system disconnect any peripherals unplug the system power cords from the system and power source and remove the access cover see Chapter 4 Upgrading Your System for access cover removal Configuring Your System 3 23 2 3 Locate the position of the jumper block on the system board see the preceding figure and table for jumper locations and settings change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current position Position the jumper over the two pins for the desired setting and press it onto the pins m Be careful not to bend the pins Install the access cover connect any disconnected peripherals plug in th
82. e line selection is set to Direct connect Serial Line Baud Rate must be 19200 for EMP to connect properly COM Port No sets the COM Port number to which the null modem serial cable is connected m Connect initiates connection to the connected server When this button is clicked you are prompted for the EMP password Config displays the Phonebook dialog m Cancel exits the Connect dialog without any action taken m Help displays dialog level help information Emergency Management Port C 9 Power On Off Selecting Power On Off from the Action menu allows you to power the server on or off with post power up options It generates the Power on off dialog screen see the following figure Power on off Post power up option C EMP active C Allow 8105 Power On Off Dialog Options available in the dialog include the following Power ON powers on the server Power OFF powers off the server This option is not allowed if the server is configured in RESTRICTED mode for EMP operations Post power up option sets the mode selection of the server to EMP active or BIOS redirection The setting is available after the next power up The default selection is EMP active Cancel exits the dialog without any action taken Help displays dialog level help information C 10 Emergency Management Port Heset Selecting Reset from the Action menu generate
83. e or more voltage regulator modules VRM on the system board depending on the number of installed processors Each S E C cartridge installs in a Slot 2 connector on the baseboard Each slot must contain either a processor cartridge or a termination board if there are less than four processors installed The VRM modules are installed in a bank of VRM sockets adjacent to the processors amp Note Your system may have up to four processors All installed processors must be matched for speed If replacing a processor the replacement processor must match the speed of all installed processors If upgrading a processor all processors must be upgraded to match Z CAUTION Electrostatic discharge ESD can damage components place them on an antistatic surface Update the system board using an antistatic wrist strap attached to chassis ground A WARNING If the system was running any processor and heat sink installed on the board is hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with these procedures Installing a Processor Cartridge Use the following procedure to install a processor cartridge Note All installed processors must be matched in speed If your system has less than four processors and you are adding one then you must remove the termination board in the empty Slot 2 connector Remove a termination board the same way as a cartridge
84. ea is cleared m Phone No the number of the selected server If New is selected in the Operation area this area is cleared Operation New lets you make a new entry in the phonebook Selecting this option clears the Server and Phone No fields Click Save to add the entry to the phonebook Modify lets you edit an existing entry You select an existing entry from the Server dropdown edit box and modifies the existing phone number before selecting this option Click Save to store this entry in the phonebook Delete lets you delete an entry from the phonebook You must first select an existing server from the Server dropdown edit box before selecting this option Click Save to delete the entry W Save saves a new or modified Phonebook entry or deletes an entry if Delete was selected C 12 Emergency Management Port m Connect raises the Connect dialog with the server from the Phonebook s Server dropdown edit box already populating the Connect dialog s Server dropdown edit box m Cancel exits the dialog without any action taken m Help displays dialog level help information Management Plug ins The following management plug ins are available m SEL Viewer m SDR Viewer m FRU Viewer Each is briefly described in the following paragraphs SEL Viewer The SEL viewer provides access to the System Event Log on the server It can display records in either hexadecimal or text verbose form Option
85. el 3 timer Server Management Interface failed to function Processor 3 failed BIST Processor 4 failed BIST Processor 3 Internal Error IERR failure Processor 4 Internal Error IERR failure Processor 3 Thermal Trip failure Processor 4 Thermal Trip failure Processor 3 failed FRB Level 3 timer Processor 4 failed FRB Level 3 timer Processor 3 disabled Processor 4 disabled Processor 2 failed initialization on last boot Processor 3 failed initialization on last boot Processor 4 failed initialization on last boot No No No No No No No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 5 22 Solving Problems POST Error Codes and Messages Code Error message Pause on Error 8150 NVRAM Cleared by Jumper No 8151 NVRAM Checksum Error NVRAM cleared No 8152 NVRAM Data Invalid NVRAM cleared No 8153 Password cleared by jumper No 8154 Address bit permuting prevented POST memory remapping No 8160 Unable to apply BIOS update for Processor 4 Yes 8161 Unable to apply BIOS update for Processor 3 Yes 8162 Unable to apply BIOS update for Processor 2 Yes 8163 Unable to apply BIOS update for Processor 1 Yes 8168 Processor 1 L2 cache failed Yes 8169 Processor 2 L2 cache failed Yes 816A Processor 3 L2 cache failed Yes 816B Processor 4 L2 cache failed Yes 8170 BIOS does not support current stepping for Processor 4 Yes 8171 BIOS does not support curre
86. elete System Setup Utility 7 8 To return to the RCA Menu click Close Adding and Removing ISA Boards Adding and removing boards through the RCA provides a way for the RCA to run its conflict detection algorithms on the resources requested by the boards This alerts you to any possible problems with that particular board in the current configuration The following figure shows a typical RCA window add an ISA board 1 Click Add ISA Board in the RCA window 2 Specify the directory for the CFG file 3 Select the file and click Ok To remove an ISA board 1 Select a valid ISA board in the Devices section of the RCA window 2 Click Remove ISA Board 5 5 5 Susem Setup 0 5 Resource Configuration Addin v fl Devices Select Configuration File To Add File Name Directories PCI Card PCI Card mm E SSUNSRC AF PCI Card PCI Card INT3228 CFG B COREKERN HELP Define ISA Card Add ISA Card Remove ISA Card L Adding and Removing ISA Boards Window Modifying Resources Modifying the resources of a device may be necessary to accommodate certain operating systems applications and drivers It may also be necessary to modify resources to resolve a conflict To modify the resources associated with a device 1 Highlight the device in the Devices section of the RCA window B 8 System Setup Utility
87. em Setup Utility a Creating SSU Diskettes a Running the SSU Exiting the SSU The System Setup Utility SSU is a DOS based utility that supports extended system configuration operations for onboard resources and add in boards It also allows you to view the system event log and to set system boot and security options Use the SSU when you need to W add and remove ISA Legacy boards affecting the assignment of resources ports memory IRQs DMA m modify the server s boot device order or security settings change the server configuration resource settings W save the server configuration W view or clear the system event log m view field replaceable unit FRU information W view the sensor data record SDR table If you install or remove an ISA Legacy add in board you must run the SSU to reconfigure the server Running the SSU is optional for a PCI add in board The SSU is PCI aware and it complies with the ISA Plug and Play specifications The SSU works with any compliant configuration file CFG supplied by the peripheral device manufacturer The I O system board includes CFG files The CFG file describes the characteristics of the board and the system resources that it requires The configuration registers on PCI and ISA Plug and Play add in boards contain the same type of information that is in a CFG file Some ISA boards also include a CFG file The SSU uses the information provided by the CFG files configura
88. em board see the following figure 4 Slide the module straight out from the system board until it clears the guide rails 5 Place the module component side up on a non conductive static free surface Removing the Memory Module Installing DIMMs Use the following procedure to install DIMMs If you need to remove a DIMM see Removing DIMMs next 1 Remove the memory module as previously described CAUTION Install DIMMs with gold plated edge connectors in the memory module gold plated sockets Mixing dissimilar metals might cause memory failures and data corruption 2 Hold the DIMM by its edges and remove from its antistatic package 4 16 Upgrading Your System 3 Align the two notches in the bottom edge of the DIMM with the keyed socket on the memory module see the following figure Installing the DIMM CAUTION Use care when inserting a DIMM Applying too much pressure when inserting a DIMM can damage a socket or ejector lever Apply just enough pressure on the DIMM ejector levers to lock the DIMM 4 Carefully insert the DIMM into the socket and press down fi
89. emory stores EISA configuration information See also RAM and SRAM operating system A set of programs that provides the interface between other software programs and the computer P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device such as a parallel printer partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives password A security feature that prevents an unauthorized user from operating your computer See also EEPROM PCI Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting data transfers of up to 132MB per second Glossary 7 Pentium A type of microprocessor with a built in math coprocessor cache memory and memory and bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The resolution of a video display system is measured in pixels PnP Plug n Play Plug and play is the ability to plug a device into a computer and have the computer recognize that the device is there The user doesn t have to tell the computer POST Power O
90. ent Port EMP Console provides an interface to the Emergency Management Port EMP called the Console Manager This interface allows remote server management via a modem or direct connection EMS Expanded Memory Specification A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds Some software requires EMS to operate EPROM Erasable Programmable Read Only Memory A type of memory device that is usually used to store system BIOS code This code can be erased with ultraviolet light but is not lost when the computer is powered off See also flash EPROM and ROM expanded memory See EMS expansion slot See backplane slot extended memory The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems This memory is used in computers with 80286 80386 and 80486 microprocessors F flash EPROM A type of memory device that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powered off See also EPROM and ROM floppy disk drive See disk drive 4 Glossary format The process used to organize a hard or floppy disk into sectors so it can accept data Formatting destroys all previous data on the disk G Gigabyte 1 073 741 824 bytes See also byte H hard disk drive See disk drive hardwar
91. er 2 MB of video DRAM memory onboard single channel enhanced IDE controller onboard Symbios SYM53C810AE single channel narrow SCSI controller on the PCI A bus providing a narrow SCSI interface for 5 1 4 inch devices onboard Symbios SYM53C896 dual channel wide SCSI controller on the PCI B bus providing an ultra 2 wide SCSI interface for 3 1 2 inch devices 1 44MB diskette drive SCSI CD ROM drive six SCSI hot swap hard disk drive expansion bays SCSI single connector attachment SCA compatible backplane that provides continuous fast wide ultra 2 SCSI bus for access to all hot swap drive bays three 5 1 4 inch bays for removable media devices PS 2 compatible mouse and keyboard ports video port one Universal Serial Bus USB port System Chassis Features The system chassis is an easy to expand fabricated metal structure housing the power supplies fans expansion bays system board and supporting components A key feature of the chassis is the swing out electronics bay and subchassis modules allowing easy access to the interior of the system System Overview 1 3 Several major system component locations are shown in the following figure and briefly described in the following paragraphs G B C D E A Fans 8 E System Board B SCSI Backplane F Expansion Board Connectors C Removable Media Device Bays 3 G Memory Module Connector D S E C Proc
92. erated bit block transfers BITBLT display power management system m supports 100 Hz refresh non interlaced at 640x480 800x600 1024x768 1240x1024 and 1600x1200 resolutions m displays up to 16 million colors at 640x480 and 800x600 resolutions 64K colors at 1024x768 resolutions and 256 colors at 1280x1024 resolutions Peripheral Controller The advanced integrated peripheral controller supports two serial ports one parallel port diskette drive PS 2 compatible keyboard and mouse and integrated Real Time Clock RTC The system provides the connector interface for each port Serial Ports Both serial ports are relocatable Each serial port can be set to one of four different COM ports and can be enabled separately When disabled serial port interrupts are available to add in boards Parallel Port One IEEE 1284 compatible 25 pin bidirectional EPP supporting levels 1 7 and 1 9 parallel port is provided BIOS programming enables the parallel port and determines the port address and interrupt When disabled the interrupt is available to add in boards 1 10 System Overview External Device Connectors The external I O connectors provide support for a PS 2 compatible mouse and a keyboard connector for VGA monitor two serial port connectors a parallel port connector and a USB connector System Board Management Controller BMC Server management is controlled by the System Board Management Controller BMC T
93. es If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands Note Voltage spikes can corrupt or destroy data files on the drive If you are experiencing voltage spikes on the power line install a surge suppresser or uninteruptible power supply between the power outlet and the system power supply cords If the problem recurs after you have checked and corrected all of the above items refer to Additional Troubleshooting Procedures next Additional Troubleshooting Procedures The following paragraphs provide a more detailed approach to diagnostic testing and identification of a problem and locating its source Use the following troubleshooting procedures to help you identify a problem These procedures include the following W preparing the system for diagnostic testing m monitoring POST while it is running W verifying proper operation of key system LEDs m confirming loading of the operating system Preparing the System for Diagnostic Testing Prepare the system for diagnostic testing as follows amp Note Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the per
94. essor Bays 4 System Chassis Power Supplies Two 400 watt auto voltage sensing power supplies provide system power Each operates at 115 or 230 Vac at an operating frequency of 50 60 Hz Both supplies are designed to operate together during system operation Both power supplies comply with existing emissions standards and provide sufficient power for a fully loaded system configuration An optional third power supply can be added to the system as a backup unit System Cooling The chassis houses eight fans for cooling and airflow amp Note To maintain proper system cooling and air flow the chassis access cover must be installed whenever the system is running 1 4 System Overview Peripheral Bays The system supports a variety of standard PC AT compatible peripheral devices The chassis includes the following peripheral bays m 3 1 2 inch front panel bay for mounting the standard 3 1 2 inch diskette drive supports 720 KB and 1 44 MB diskettes W three 5 14 inch removable media device front panel bays for mounting one inch high 5 1 4 inch peripheral devices including the standard SCSI CD ROM drive Note Mounting a hard drive in the 5 1 4 inch bay is not recommended due to cooling restraints and EMI requirements W six internal hard disk drive bays for mounting up to six one inch high SCSI hot swap hard disk drives System Board Features The system board features processor and memory subsystems re
95. etup The passwords are not case sensitive Security Menu Feature Choice Description Your Setting User Password is Clear Status only user cannot modify Once set this can be disabled by 3 10 Configuring Your System Security Menu Feature Choice Description Your Setting Set setting it to a null string or by clearing password jumper on system board see Configuring System Board Jumpers in this chapter Administrator Password Clear Status only user cannot modify is Set Once set this can be disabled by Set User Password Set Administrator Password Password on Boot Fixed Disk Boot Sector Secure Mode Timer Secure Mode Hot Key Ctrl Alt Secure Mode Boot Video Blanking Press Enter Press Enter Disabled Enabled Normal Write Protect 1 min 2 min 5 min 10 min 20 min 1 hr 2hr B Z 0 9 Disabled Enabled Disabled Enabled setting it to a null string or by clearing password jumper on System board see Configuring System Board Jumpers When the Enter key is pressed the user is prompted for a password press Esc key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on system board see Configuring System Board Jumpers later in this chapter When the lt Enter gt key is pressed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting i
96. f AC power you must unplug all power supply cords from either the power supplies or from the power sources Do NOT turn off AC power without first turning off DC power After a few seconds your system begins the internal Power On Self Tests POST POST automatically checks the system board CPU module s memory keyboard and most installed peripheral devices N CAUTION Always allow POST to complete before powering down your system N CAUTION The server management logic on your system board monitors and logs system voltage changes When powering down your system you may experience up to five seconds delay from the time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic If you have problems powering on your system refer to Chapter 5 Solving Problems in this guide After you have successfully powered on your system insert the EXPRESSBUILDER CD ROM into the CD ROM drive reboot the system and follow the screen prompts to run EXPRESSBUILDER Setting Up Your System 2 9 Converting to a Rack Mount Server Unit You can convert a pedestal system to a rack mounted server unit using an optional rack installation kit available from your dealer The kit contains the slide rails bezel frame and other hardware necessary for mounting the system in an EIA compatible 19 inch equipment ra
97. figuration registers and SCSI I O registers As a PCI 2 1 bus master the SYM53C896 supports burst data transfers on PCI up to the maximum rate of 132 MB second using on chip buffers In the hot swap bay the system supports up to six one inch high SCSI hard disk drives Also in the 5 1 4 inch bays the system supports three SCSI or IDE devices the SCSI controller itself supports more devices but the 5 1 4 inch bay can only hold a maximum of three devices A wide SCSI cable provides two connectors for Ultra SCSI devices one of which is used for the SCSI backplane However SCSI devices do not need to operate at the ultra transfer rate All drives on the bus must be Ultra 2 LVD to run at 80 MB sec 40 MHz The 5 10 and 20 MHz operations can coexist on the bus and each device interacts at its appropriate speed System Overview 1 9 No logic termination or resistor loads are required to connect devices to the SCSI controller other than termination in the device at the end of the cable The SCSI bus is terminated on the system board with active terminators that can be disabled Video Controller The system has an onboard integrated Cirrus Logic CL GD5480 64 bit high performance SVGA subsystem that supports the following m BIOS compatibility with VGA EGA CGA Hercules Graphics and MDA m 2 MB of 10 ns video random access memory video buffer m 16 bit bus for high speed display memory access m hardware accel
98. gram For more information about Setup see Chapter 3 Configuring Your System BIOS Messages Message Description nnnn Cache SRAM Passed Diskette drive A error or Diskette drive B error Entering SETUP Extended RAM Failed at offset nnnn nnnn Extended RAM passed Failing Bits nnnm Fixed Disk 0 Failure or Fixed Disk 1 Failure or Fixed Disk Controller Failure Incorrect Drive A type run SETUP or Incorrect Drive B type run SETUP Invalid NVRAM media type Where nnnn is the amount of system cache in kilobytes successfully tested Diskette Drive is present but fails the BIOS POST diskette tests Check to see that the drive is defined with the proper diskette type in Setup and that the diskette drive is correctly attached The Setup program is starting Extended memory is not working or is not properly configured at offset nnnn Where nnnn is the amount of RAM in kilobytes successfully tested The hex number nnnn is a map of the bits at the RAM address in System Extended or Shadow memory which failed the memory test Each 1 one in the map indicates a failed bit Fixed disk is not working or not properly configured Check to see if the fixed disk is attached properly Run Setup to be sure the fixed disk type is correctly identified Type of floppy drive is not correctly identified in Setup Problem with NVRAM CMOS access Solving Problems 5 15 Keyboard controlle
99. gs W transfer rates up to 22 MB second m buffering for PCI IDE burst transfers m master slave IDE mode SCSI Controllers The system board contains two SCSI controllers a narrow SCSI controller SYM53C810AE on the PCI A bus and a dual channel wide LVD SE Ultra2 Ultra SCSI controller SYM53C896 on the PCI B bus The narrow controller provides support for legacy 8 bit SCSI devices in the 5 1 4 inch drive bays including the factory installed SCSI CD ROM drive The wide controller drives one SCSI backplane and provides support for external expansion Internally each wide channel is identical capable of operations using either 8 or 16 bit SCSI providing 10 MB sec Fast 10 or 20 MB sec Fast 20 throughput or 20 MB sec Ultra 40 MB sec Ultra wide or 80 MB sec 40 MHz Ultra 2 The SYM53C810AE narrow contains a high performance SCSI core capable of Fast 8 bit SCSI transfers in single ended mode It provides programmable active negation PCI zero wait state bursts of faster than 110 MB sec at 33 MHz and SCSI transfer rates from 5 to 10 MB sec The narrow SCSI comes in a 100 pin rectangular plastic quad flat pack PQFP The Sym53C896 wide contains a high performance SCSI bus interface It supports SE mode with 8 bit 10 or 20 MB sec or 16 bit 20 or 40 MB sec transfers and LVD mode with 8 bit 40 MB sec or 16 bit 80 MB sec transfers in a 329 pin ball grid array BGA package Each controller has its own set of PCI con
100. gs for the Keyboard submenu Keyboard Submenu Feature Choices Description Your Setting NumLock Auto Selects power on state for Num On Lock Off Key Click Disabled Enables or disables key click Enabled Keyboard auto repeat 30 sec rate 26 7 sec 21 8 sec 18 5 sec 13 3 sec 10 sec 6 sec 2 sec Keyboard auto repeat 1 4 sec delay 1 2 sec 3 4 sec 1 sec Selects the number of times per second a key repeats while it is held down Selects delay before key repeat Advanced Menu The following table shows the Advanced Menu settings Advanced Menu Feature Choices Description Your Setting Plug and Play OS No Select Yes if you are booting a Yes Plug and Play capable operating System Reset Configuration No Select Yes if you want to clear the Data Yes system configuration data during PCI Configuration Press Enter I O Device Press Enter Configuration next boot System automatically resets to No in next boot Refer to PCI Configuration Submenu Refer to I O Device Configuration Submenu 3 6 Configuring Your System Advanced Menu Feature Choices Description Your Setting Use Multiprocessor 1 1 Selects version of multiprocessor Specification 1 4 specification to use Some operating systems require version 1 1 for compatibility reasons Large Disk Access LBA Select LBA for IDE drives Mode CHS System Wakeup Disabled If enabled the system powers up Feature Enabled upon receiving
101. gs take place in two submenus of the BIOS Server menu System Management Submenu and Console Redirect Submenu Refer to Chapter 3 Configuring Your System for BIOS Setup information The following shows what settings must be configured to use the EMP System Management Submenu All EMP related settings occur from the System Management Submenu of the Server main menu Change only the items below all other default settings should remain the same EMP Password Anytime you attempt to initiate a connection a prompt for the user password appears If you never set up the EMP password anyone can access the EMP by clicking OK at the password prompt In the EMP Password area of the System Management Submenu type in a password of up to eight alphanumeric characters If a beep is heard the password was not accepted and a different password must be entered EMP Access Modes Choose either Disabled Pre boot or Always Active depending on the type of EMP access needed The tables above show what is available with a given setting EMP Restricted Mode Access Set Restricted Mode to either enabled or disabled as needed If in enabled mode this means that the EMP s server control options Power On Off and Reset are not available In disabled mode these same server control options are available EMP Direct Connect Modem Mode Select Direct Connect if a null modem serial cable directly connects the server s COM 2 port to the EMP client machine
102. h1 Configure advanced cache registers Enable external and CPU caches Display external cache size Display shadow message Display non disposable segments Display error messages Check for configuration errors Test real time clock Check for keyboard errors Test for lock key on Set up hardware interrupt vectors Intelligent system monitoring Test coprocessor if present Detect and install external RS232 ports Detect and install external parallel ports Initialize PC compatible PnP ISA devices Reinitialize onboard I O ports Initialize BIOS Data Area Initialize Extended BIOS Data Area Initialize floppy controller Initialize hard disk controller Initialize local bus hard disk controller Jump to UserPatch2 Build MPTABLE for multi processor boards Disable A20 address line Install CD ROM for boot Solving Problems 5 19 POST Tests Code 96 98 9A 9C 9E A0 A2 4 A8 AA AC AE BO B2 B4 B5 B6 B7 B8 BC BE BF CO C8 C9 DO D2 D4 D6 D8 DA DC Beeps 1 2 POST Routine Description Clear hugh ES segment register Search for option ROMs One long two short beeps on checksum failure Shadow option ROMs Set up Power Management Enable hardware interrupts Set time of day Check key lock Initialize typematic rate Erase F2 prompt Scan for F2 keystroke Enter SETUP Clear in POST flag Check for errors POST done prepare to boot operating system One short beep before boot Display Multi
103. handles on the sides of the rack unit to lift and slide the unit into the slider assemblies m Align the small bars 1 attached to the sides of the system unit with the extended center bars 2 m Carefully slide the server unit into the extended center bars until it stops Press in on the safety latches 4 on the small bars and carefully slide the server unit all the way into the rack 3 Check that the server unit slides in and out of the rack Grasp the two handles on the sides of the unit and slowly pull the unit out and push it back in 4 Connect all external peripherals and cables 5 Connect the two power supply cables to the back of the server unit and to a power source 6 Power on the server unit 2 22 Setting Up Your System 1 Small Outer Bar 2 3 4 Installing the Server in the Rack Center Bar Large Outer Bar Safety Latch Setting Up Your System 2 23 Configuring Your System a Using the BIOS Setup a Using the Symbios SCSI Utility Using the Optional RAID Controller a Configuring System Board Jumpers This chapter describes the Setup utilities that you can use to change your system configuration The utilities described in this chapter include m BIOS Setup Utility m Symbios SCSI Utility The BIOS Setup Utility is used to configure the system and any option boards you may add The BIOS Setup Utility is stored in the system FLASH me
104. he BMC and associated circuits are powered from a 5Vdc standby voltage which remains active when system power is switched off The BMC supports the Emergency Management Port EMP Console which allows remote server management via a modem or direct connection to a manager system Events monitored by the manager system include over temperature and over voltage conditions fan failure or chassis intrusion Information on the Emergency Management Port EMP Console is included in Appendix C Emergency Management Port System Security Features To help prevent unauthorized entry or use of the system the system includes a three position key lock switch combination to permit selected access to the drive bays The system also includes Server Management software that monitors the chassis intrusion microswitch Mechanical Locks and Monitoring The chassis intrusion microswitch is activated whenever the system s access cover is removed pedestal system only When the access cover is removed the switch transmits an alarm signal to the system board where server management software processes the signal The alarm system software can be programmed to respond to an intrusion by powering down the system or by locking the keyboard Software Locks The BIOS Setup Utility and the System Setup Utility SSU provide a number of security features to prevent unauthorized or accidental access to the system Once the security measures are enabled access to
105. he System Pedestal Unit Converting your pedestal system to a rack mounted unit consists of removing the top and side covers removing the bezel frame installing a new bezel frame installing handles attaching slide rails to the chassis preparing the rack After the system unit is converted to a rack unit install the unit in the rack see Installing the Unit in the Rack later in this chapter Removing the System Unit Covers Remove the one piece system unit top and side cover as follows 1 Power down the system disconnect any peripheral devices and unplug all power cords 2 Atthe back of the system unit remove and save the screw from the top cover see the following figure Removing the Cover Screws 2 12 Setting Up Your System 3 Grasp the built in handle on the back of the cover and using an even pull slide the cover back about an inch until it stops 4 Pull the cover straight up and off the chassis Set the cover aside 5 Remove and save the two screws holding the access side panel in place 6 Grasp the built in handle on the back of the access panel and using an even pull slide the cover back about an inch until it stops 7 Pull the cover straight away from the chassis and set aside Replacing the Bezel Frame The bezel frame must be replaced with a new bezel frame containing cutouts for two chassis handles Remove the bezel frame from the system unit and replace it with a new bezel fra
106. he cartridge see Attaching Processor Cartridge Tabs for procedures 7 Insert the cartridge into the guide rails of the retention module B in the preceding figure and carefully push into the module until resistance is felt 8 Close the two tabs by pushing them towards each other E in the preceding figure until the cartridge is fully seated 9 Attach the retention bracket as follows m With the bracket in the open position perpendicular to the front of the retention module slide the open hinge at the left of the bracket into its slot at the left of the retention module m Turn the bracket to the right until it reaches the retention module Slightly pull the tab outward and to the left to open the latch at the back of the tab As you open the latch on the back of the tab slide the right edge of the bracket onto the retention module and release the tab to lock the bracket in place 10 Install the required modules single processor systems come with two VRM modules installed in VRM sockets and 2 As you add processors you need to install additional VRM modules For processor PROC2 installa VRM module in socket 3 W For processor PROC3 install a VRM module in sockets 4 and 5 W For processor PROCA install VRM module in socket 6 11 Reinstall the foam cover on the electronics bay 12 Reinstall the access cover as previously described 13 After you have installed a new processor run the BIOS Set
107. he system so that it is easily accessible for system maintenance and installation of system upgrades With the site selected unpack and set up the system as described next Unpacking the System A WARNING Your system weighs approximately 85 pounds 38 25 kg minimum configuration If your system contains optional boards and peripheral devices it may weigh up to 100 pounds 45 4 kg To avoid personal injury make sure you have someone help you lift or move the system When you receive your system inspect the shipping carton s prior to unpacking If the shipping carton s is damaged note the damage and if possible photograph it for reference After removing the contents of the carton s inspect for damage If the contents appear damaged file a damage claim with the carrier immediately Keep the cartons and the packing materials Check that you have all the parts listed on the packing slip If any are missing contact the dealer where you purchased the system Set the system where you can easily look at the front and rear Take a few minutes and become familiar with the system s controls indicators and connectors see Getting Familiar with the System next Setting Up Your System 2 3 Getting Familiar with the System Before setting up your system you should become familiar with the system s features such as the location of your system s front and rear panel switches indicators and connectors Front
108. ications line dependent 19 2k 38 4k 115 2k Flow Control No Flow Control Communications line dependent CTS RTS XON XOFF CTS RTS CD Boot Menu The following table lists the settings for the Boot Menu Boot Menu Feature Choices Description Your Setting Floppy Check Disabled If enabled system verifies diskette Enabled type on boot Disabled results in a faster boot BIOS Boot Spec Limited Enable only if the total number of Support Enabled hard drives is less than eight Boot Device Priority Press Enter Refer to Boot Device Priority Submenu Hard Drive Press Enter Refer to Hard Drive Submenu Removable Devices Press Enter Refer to Removable Devices Submenu Maximum Number of 1 Selects maximum number of 120 120 drives 4 drives assigned a DOS drive letter Message Timeout 1 2 8 10 50 100 All timeout values are multiplied by Multiplier 1000 this number Boot Device Priority Submenu The following table lists the settings for the Boot Device Priority Submenu Use the up or down arrow keys to select a device then press the lt gt or lt gt keys to move the device higher or lower in the boot priority list 3 14 Configuring Your System Boot Device Priority Submenu Boot Priority Device Description Your Setting 1 Diskette Drive Attempts to boot from drive A 2 Removable Devices Attempts to boot from a removable media device 3 Hard Drive Attempts to boot from a hard driv
109. ility Title and Version The utility displays its title Emergency Management Port C 19 FRU amp SDR Load Utility Version 2 0 Revision X XX where X XX is the revision number for the utility Configuration File The configuration file is in ASCII text The utility executes commands formed by the strings present in the configuration file These commands cause the utility to run tasks needed to load the proper SDRs into the nonvolatile storage of the BMC and possibly generic FRU devices Some of the commands may be interactive and require you to make a choice Prompting for Product Level FRU Information Through the use of a configuration file the utility might prompt you for FRU information Filtering Records From the SDR File The MASTER SDR file has all the possible SDRs for the system These records might need to be filtered based on the current product configuration The configuration file directs the filtering of the SDRs Updating the SDR Nonvolatile Storage Area After the utility validates the header area of the supplied SDR file it updates the SDR repository area Before programming the utility clears the SDR repository area The utility filters all tagged SDRs depending on the product configuration set in the configuration file Nontagged SDRs are automatically programmed The utility also copies all written SDRs to the SDR TMP file it contains an image of what was loaded The TMP file is also useful for debugging the ser
110. ing by qualified technical personnel only Key operated lock to prevent unauthorized access to server controls Latches metal EMI shield door Holds up to six 1 high SCSI hot swap hard disk drives EMI shield for SCSI hard drives Holds up to three 5 1 4 inch devices including the factory installed CD ROM drive Front Features and Controls Setting Up Your System 2 5 Rear View The following figure shows the location of system controls indicators and connectors on the rear of the system The rack unit is similar except that it 1s mounted in the rack on its side gt w i oR T T Q Parallel Port Connector VGA Monitor Connector Serial Port A COM1 Serial Port B COM2 Mouse Connector Keyboard Connector USB Connector Expansion Slots Power Supply Bay AC Input Power Connector Power Supply Fan A Power Supply LED M Power Supply Failure LED 25 pin parallel printer port connector 15 pin monitor connector 9 pin serial COM1 port connector 9 pin serial COM2 port connector 6 pin PS 2 compatible mini DIN mouse connector 6 pin PS 2 compatible mini DIN keyboard connector Single Universal Serial Bus connector 1 shared ISA PCI slot 1 ISA slot and 6 PCI slots Optional power supply bay for one backup power supply Supplies AC power to the power supply Supplies cooling air to the power supply When lit indicates AC po
111. ings Main Menu Feature Choices Description Your Setting System Time HH MM SS Sets the system time System Date MM DD YYYY Sets the system date Legacy Diskette A Disabled Selects the diskette type 360KB 1 2 MB 720KB 1 44 MB 2 88 MB Legacy Diskette B Disabled Selects the diskette type 360KB 1 2 MB 720KB 1 44 MB 2 88 MB Hard Disk Pre delay Disabled Adds a delay before the first BIOS 3 6 9 12 15 21 access of a hard drive Some hard 30 seconds drives hang if accessed before they Primary IDE Master Primary IDE Slave Keyboard Features Processor Information Press Enter Press Enter Press Enter Press Enter initialize The delay allows the drive to initialize after power up before being accessed Refer to Primary IDE Master and Slave Submenu Refer to Primary IDE Master and Slave Submenu Refer to Keyboard Submenu Information for all processors is 3 4 Configuring Your System Main Menu Feature Choices Description Your Setting described Language English US Selects which language BIOS Spanish Italian French German Japanese Kanji displays in Primary IDE Master and Slave Submenu The following table shows the settings for the Primary IDE Master and Slave submenu Primary IDE Master and Slave Submenu Feature Choices Description Your Setting Type Auto Auto allows the system to attempt auto detection of the drive type None None informs
112. ion usually causes problems that occur at initial system startup Hardware failure is a less frequent cause If you have problems during initial system startup check the following Are the system power supply cords properly connected to the system and plugged into a NEMA 5 15R outlet 100 120 Vac or a NEMA 6 15R outlet 200 240 Vac Is AC power available at the wall outlet Is the power on off push button switch on the front panel in the On position power on LED should be lit Are all cables correctly connected and secured Are all the PCI ISA option boards fully seated in their connector slots on the system board Are all the SCSI hard drives fully seated in their connector slots on the backplane Are all jumper settings on the system board correct For jumper information see Chapter 3 Configuring Your System Are all jumpers and switch settings on option boards and peripheral devices correct To check these settings refer to the vendor documentation and to the appendices in this guide If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt Are the processor s fully seated in their slots on the system board Refer to Chapter 4 Upgrading Your System for installation procedures Are all processor connectors populated with either a processor or a terminator Are all DIMMs fully seated and installed correctly in the memory module Refer to Chapter 4 Upgr
113. ipheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor 2 Make sure your monitor and keyboard are correctly connected to the system 3 Make sure the system power supply cords are plugged into a properly grounded AC outlet and the back of the system Solving Problems 5 5 4 Power up the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges refer to the documentation supplied with your video display monitor 5 If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A Otherwise place a diskette containing the operating system files in drive A 6 Turn on the system If the power indicator LED does not light refer to Power Light Does Not Light later in this chapter Monitoring POST Each time you turn on the system the Power On Self Test POST runs automatically and checks the system board processor s memory keyboard and most installed peripheral devices During the memory test POST displays the amount of memory it is able to access and test Depending on the amount of memory it may take several minutes to complete the memory test Press F2 to enter Setup If you do not press F2 the above message remains for a few seconds and the boot process continues If POST finds an error it displays an error message and
114. iption Your Setting Serial Port A Base Address Interrupt COM 2 Serial Port B Base Address Interrupt Parallel Port Mode Base Address Interrupt DMA channel Floppy disk controller PS 2 Mouse OS Controlled 3F8 2F8 3E8 2E8 IRQ3 IRQ4 Disabled Enabled Auto OS Controlled 3F8 2F8 3E8 2E8 IRQ3 IRQ 4 Disabled Enabled Auto OS Controlled Output only Bi directional EPP ECP 378 278 IRQ5 IRQ7 DMA 1 DMA 3 Disabled Enabled Auto Disabled Enabled configure the port Selects the base I O address for COM port 1 Selects the IRQ for COM port 1 Auto forces BIOS to configure the port OS Controlled forces OS to configure the port Selects the base I O address for COM port 2 Selects the IRQ for COM port 2 Auto forces BIOS to configure the port OS Controlled forces OS to configure the port Selects parallel port mode Selects the base I O address for LPT port Not available in ECP or EPP modes Selects the IRQ for LPT port Selects the DMA for LPT port Enables onboard diskette controller Enables or disables onboard mouse Disabling frees up IRQ 12 If enabled the OS can determine whether to enable or disable mouse Advanced Chipset Control Submenu The following table lists the settings for the Advanced Chipset Control submenu Configuring Your System 3 9 Advanced Chipset Control Submenu
115. isplays all the SDR types available for the given hardware SDR Info displays the SDR summary information as returned by the server m Settings lets you change operating parameters for the SDR viewer This menu displays the following suboption Display HEX Verbose toggles between HEX mode and interpreted mode of displaying SDR records m Window gives options for displaying currently open windows m Help provides version information for the SDR viewer and provides help topics on the EMP FRU Viewer The FRU viewer allows you to view the server s FRU Field Replaceable Units data from the server s baseboard FRU information area Options available with the SDR viewer are m view all FRU records m view FRU summary info m set FRU display mode to either Hex or verbose mode m close the FRU viewer m exit the EMP console FRU Viewer Menu Options The following menu options are on the FRU viewer menu bar m File Close closes the FRU viewer Emergency Management Port C 15 Exit exits the EMP console B View Display all Records displays all FRU data which consists of chassis board and product information FRU Info displays the FRU summary information as returned by the server m Settings lets you change operating parameters for the FRU viewer This menu displays the following suboption Display HEX Verbose toggles between HEX mode and interpreted mode of displa
116. king the system becoming familiar with the system installing the system connecting peripherals connecting power cords powering on the system converting the system to a rack mounted server unit Selecting a Site The system operates reliably in a typical office environment Choose a site that meets the following requirements Install the system near two or more grounded three pronged power outlets preferably on separate electrical circuits Note For the United States and Canada this means NEMA 5 15R outlets for 100 120 Vac or NEMA 6 15R outlets for 200 240 Vac For other international sites this means three pronged power outlets applicable for the electrical code of the region WARNING Be sure the power service connection is through a properly grounded outlet The site must be clean dust free and well ventilated Keep the front and rear ventilation openings free of obstructions and away from sources of heat vibration or physical shock 2 2 Setting Up Your System The site must be isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices W Provide at least eight inches 20 32 centimeters behind the system and three inches eight centimeters on each side of the system for proper cooling airflow and cable clearance W Site t
117. le available EMP Requirements and Configurations This section outlines the requirements and configurations necessary for using the EMP console Operating Systems m Windows 95 16 MB of RAM 32 MB recommended 20 MB disk space m Windows NT Windows NT 4 0 or later 24 MB of RAM 32 MB recommended 20 MB disk space Client Configuration The EMP supports all COM ports on the client system along with any Windows NT 95 compatible modem Server Configuration The EMP requires the server s COM 2 port to be connected to an external modem or directly connected to a serial cable Direct Connect Configuration A null modem serial cable is required Connect one end of the cable into the COM 2 port of the server and the other into a port on the client machine Modem Configuration On the client the EMP console uses the Windows Application Program Interface API to determine if a modem is connected and available The EMP console does not configure the modem it should be preconfigured through Windows For modem support the server must use a Hayes compatible 14400 bps modem The modem must be on the NT Hardware Compatibility List provided by Microsoft The server modem must be set in auto answer mode for the EMP to be able to connect to it Emergency Management Port C 5 Setting Up the Server for the EMP To use the EMP you must configure the server s BIOS with specific settings These settin
118. lips over two jumper pins on the jumper block CAUTION Electrostatic discharge ESD can damage the system board Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground The following figure shows the location of the system board jumpers The jumper configurations and default settings are given in the table immediately after the figure rr on cua J6J1 System Board Jumpers 3 22 Configuring Your System System Board Jumper J6J1 Summary Function Pins default in bold What it Does at System Reset CMOS Clear 1 2 Protect CMOS Preserves contents of NVRAM 2 3 Clear CMOS Replaces contents of NVRAM with manufacturing default settings Password Clear 5 6 Protect Maintains current system password 6 7 Clear Clears current system password Recovery Boot 9 10 Normal System attempts to boot using BIOS stored in flash ROM memory 10 11 Recovery BIOS attempts recovery boot loading BIOS code from diskette into th
119. m board jumpers are set correctly Refer to Chapter 3 Configuring Your System for jumper settings m Ifother software runs correctly on the system contact your software vendor about the failing software If the problem persists contact the software vendor s customer service representative for assistance Press F2 Key to Enter Setup Prompt Does Not Display If the prompt Press F2 key to run Setup does not appear at system startup then the prompt option has been disabled in the SSU There are two ways to enable the prompt m Reboot the system using your SSU diskette and go into SSU to enable the prompt m Clear CMOS memory by changing a jumper and go into the SSU to enable the prompt Solving Problems 5 11 Enable F2 Prompt by Using SSU Use the following steps to enable the F2 prompt 1 Insert your SSU diskette in the diskette drive This 15 the diskette that is created by copying the SSU software from EXPRESSBUILDER CD ROM that comes with the system Reboot the system by pressing Ctrl Alt Del while at the DOS operating system prompt or by pressing the reset switch 3 When the DOS Startup menu appears select 1 or 2 to enter the SSU 4 Select Step 3 Change Configuration Settings If a password menu displays enter a user or administrator password if either is enabled or just press ESC to bypass this menu prompt 5 Select System Board 6 Page down until you reach the Boot Subsystem
120. me as follows 1 Open the bezel door all the way to the left as you face the unit and lift the door up slightly to free it from the bezel frame then remove from the frame 2 Remove the bezel frame by pressing its seven retaining tabs toward the center of the chassis while pulling the frame away see the following figure A Bezel Frame B Frame Tabs 7 Replacing the Bezel Frame Setting Up Your System 2 13 3 Install the new bezel frame by inserting the retaining tabs into their corresponding slots on the chassis 4 Install the bezel door by inserting the door onto the hinge pins on the chassis Shut the bezel door Installing the Chassis Handles Install the two chassis handles on the chassis as follows A WARNING Attaching the chassis handles requires repositioning the system unit on its side The unit weighs between 85 pounds 38 kg and 100 pounds 45 kg depending on configuration To avoid injury make sure you have someone help you to position the unit on its side 1 Turn the system unit on its side with the electronics bay facing up and the front of the unit facing you 2 Locate the two rectangular cutouts in the bezel frame one on each side and the two threaded holes in each side of the chassis see the following figure 3 Attach the handles one to a side to the chassis Because of the
121. memory is mounted on a memory module that connects to the system board The module contains sixteen 168 pin DIMM sockets arranged in four banks Up to 4 GB of EDO DIMM memory is supported with 32 MB being the minimum the system ships with a minimum of 128 MB The memory module supports a 64 72 bit four way interleaved pathway to main memory on the module and supports 4 1 interleaving System memory begins at address and is continuous flat addressing up to the maximum amount of DRAM installed exception system memory is noncontiguous in the ranges defined as memory holes using configuration registers The system supports both base conventional and extended memory The system BIOS automatically detects sizes and initializes the memory array depending on the type size and speed of the installed DIMMs The BIOS reports memory size and allocation to the system via configuration registers The memory module connects to the system board through a 242 pin connector I O Expansion Slots The server s expansion capabilities meet the needs of file and application servers for high performance I O by providing a combination of PCI local bus and ISA connectors The system board has one full length ISA bus connector The connector shares a chassis expansion slot with a PCI connector and supports half length ISA boards System Overview 1 7 ISA features include W bus speed up to 8 33 MHz 16 bit memory addressing W Type A tr
122. mory You do not need a diskette to run the BIOS Setup Utility The Symbios SCSI Utility is used to configure the SCSI controller in your system perform a SCSI disk format or verify disk operation on the SCSI disk drives The utility is also used to configure any SCSI removable media devices installed in your system You do not need a diskette to run this utility as it is accessible during system boot up In addition the following utilities are available for your use in configuring the system Information on each utility is contained in the referenced appendix System Setup Utility SSU see Appendix B System Setup Utility m Emergency Management Port EMP see Appendix C Emergency Management Port m FRUSDR Load Utility see Appendix C Emergency Management Port The System Setup Utility can be used to configure your system and any option boards you may add to your system The SSU reads stored system event information Appendix B contains information on the SSU The Emergency Management Port EMP is used for remote monitoring of the server The FRUSDR Load Utility can be used to update the field replacement unit FRU sensor data record SDR and desktop management interface DMI flash components Appendix C contains information on both utilities If your system is factory configured you normally don t need to run the SSU BIOS Setup or Symbios SCSI Utility unless you want to change the password or security fe
123. mponents Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system Standard Configuration The system s standard internal cabling includes power cables m diskette drive data cable m SCSI data cables Each configuration is described in the following paragraphs A 2 System Cabling Power Cabling The internal power cables are connected to the system board SCSI backplane storage devices and diskette drive The power cables vary in length and provide connector sizes to accommodate a variety of supported storage devices and a flexible storage configuration Power cables are connected to the SCSI backplane to provide power to the 3 1 2 inch SCSI hard drives in the device trays Diskette Drive Data Cabling The diskette drive data cable comes attached to the system board and to the 3 1 2 inch 1 44 MB diskette drive see the following figure The cable has two connectors one connected to the system board and one connected to the diskette drive SCSI Cabling Your system ships with two SCSI cables and two SCSI controllers on the system board The cables and controllers are B a narrow three connector SCSI cable and a SYM53C810AE controller on the PCI A bus B wide two connector SCSI cable and a dual channel SYM53C896 controller on the PCI B bus The narrow SCSI cable connects to the SCSI CD ROM drive
124. n Self Test R RAM Random Access Memory A temporary storage area for data and programs This type of memory must be periodically refreshed to maintain valid data and is lost when the computer is powered off See also NVRAM and SRAM real time clock The IC in your computer that maintains the time and date ROM Read Only Memory A type of memory device that usually is used to store system BIOS code This code cannot be altered and is not lost when the computer is powered off See also BIOS EPROM and flash EPROM RS 232C port An industry standard serial port See also serial port S save To store information on a floppy disk hard disk magnetic tape or some other permanent storage device SCSI Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices 8 Glossary SEL System Event Log A record of system management events The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system serial communication Information sent sequentially one bit at a time serial port The connector on the back of your computer that allows the transfer of data between the computer and a serial device such as a mouse a modem or a serial printer Setup
125. nd state When the system has control of it the port operates in redirect state When connecting to a server the EMP checks to determine the current COM 2 port state C 2 Emergency Management Port The following gives an overview of how the EMP functions in each state Command state is the default COM 2 state In this state the EMP communicates with the server allowing the client to remotely reset or power the server up or down The client can also view the server s System Event Log SEL Field Replaceable Unit FRU information or Sensor Data Record SDR table BW In redirect state the EMP serves as a PC ANSI terminal window for BIOS console redirection Commands typed in this terminal window are transmitted through BIOS to the server s console and text displayed on the server console are displayed on the EMP s terminal window With the EMP in this state you can remotely view boot messages access BIOS setup and run DOS text mode applications through the EMP s terminal window g EMP Console Ele Connect Action Help viis ej 21 SERVER LINE MODE LINE STATUS 7 EMP Command State Emergency Management Port 3 right 1 1 Penis Prcheoleglez Lid 411 Rights Reser HIGSTIO mak MUTA B SETA SS MX OF W105 beta F ulia Fime a 1111151 Fu I Proeceswor PIE Wir upper limit address Fait Pybourd Sebected p abH Hilats Epa iri
126. ng Check to see if the Num Lock light is functioning m Is the monitor plugged in and turned on Did you wait a moment or two to give the monitor time to activate from an idle or inactive state Are the brightness and contrast controls on the monitor properly adjusted Are the monitor switch settings correct m Isthe monitor signal cable properly installed Isthe onboard video controller enabled If you are using an optional video controller board perform the following 1 Verify that the video controller board is fully seated in the system board connector 2 Check that the monitor is plugged into the video controller board monitor port 5 8 Solving Problems 3 Run the SSU to disable the onboard video controller 4 Reboot the system for changes to take effect If there are still no characters on the screen after you reboot the system contact your service representative for assistance POST emits one long beep and two short beeps pattern to indicate a possible problem with the video display controller If you do not receive a beep pattern and characters do not display the video display or video controller may have failed Contact your service representative for assistance Characters are Distorted or Incorrect Check the following Are the brightness and contrast controls properly adjusted on the monitor Refer to the documentation supplied with your monitor Are the video monitor signal and power cables
127. ng Changes Exits after writing all modified Setup item values to CMOS Exit Discarding Changes Exits leaving CMOS unmodified Load Setup Defaults Loads default values for all Setup items Load Custom Defaults Loads settings from custom defaults Save Custom Defaults Saves present Setup values to custom defaults N CAUTION Verify that custom defaults are saved before exiting Failure to do so can result in system malfunction Discard Changes Reads the previous value of all Setup items from CMOS Save Changes Writes all Setup item values to CMOS Using the Symbios SCSI Utility The Symbios SCSI Utility detects the SCSI host adapter located on the system board Use the utility to change adapter and SCSI device default values m check and or change SCSI device settings that may conflict with those of other devices in the server W perform low level formatting or verify operations on SCSI disk drives Running the Symbios SCSI Utility 1 Power on the system The system boots up 2 When this message appears on the video monitor Press Ctrl C to start the Symbios SCSI Utility Press Ctrl C to run the utility 3 The utility starts and the Main Menu displays 3 16 Configuring Your System Symbios SCSI Utility Main Menu Status Adapter Port No IRQ Level Current Next Boot NVRAM Found SYM53C810 2000 11 On On Yes SYM53C896 3000 11 On On Yes SYM53C896 3400 11 On On Yes Change Adapter Status
128. ng aside for access to components Open the subchassis and electronics bay as follows N CAUTION For proper cooling and airflow do not operate the system with the access cover removed the subchassis open and the electronics bay open Always replace the cover and close the subchassis and electronics bay before powering on the system A WARNING Turn off your system disconnect any external devices and unplug the system power cords from the AC wall outlets before removing the access cover opening the subchassis and opening the electronics bay Open the subchassis and electronics bay as follows 1 Power off the system and unplug the power cables from the AC wall outlets If connected to a surge protector or an uninterruptible power supply unplug from the AC outlet 2 Disconnect all external devices and unplug all device cables 3 Remove the access cover as previously described N CAUTION All cabling to the I O panel on the back of the system must be disconnected before opening the electronics bay Failure to disconnect all cabling to the bay can result in serious damage to system components 4 Labeland disconnect all peripheral cables attached to the I O panel on the back of the system D in the following figure 5 Remove the two screws on the top and bottom edges of the chassis that secure the subchassis and electronics bay see A in the following figure 4 6 Upgrading Your System
129. ng fan s connected to the system board Is the cable from the front panel board connected to the system board If the switches and connections are correct and the power outlet is functioning contact your service representative for assistance Diskette Drive Activity LED Does Not Light Check the following m Are the diskette drive power and signal cables properly installed Isthe diskette drive properly configured Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly If you are using the onboard diskette controller use the Setup or SSU to make sure that the Onboard Floppy is set to Enabled Conversely to use an optional fixed diskette controller make sure that Onboard Floppy is set to Disabled For information about running the Setup or SSU refer to Chapter 3 Configuring Your System or Appendix B System Setup Utility If the problem persists there may be a problem with the diskette drive system board or drive signal cable Contact your service representative for assistance Hard Disk Drive Activity LED Does Not Light If you have installed one or more hard disk drives in your system check the following Are the power and signal cables to the drive properly installed Are all relevant switches and jumpers on the hard drive and adapter board set correctly Is the hard disk drive properly configured in the SSU m Isthe individual hard drive activit
130. nly the rails in the accessory pack that comes with your system Remove the two rails and four mounting screws from your accessory pack and attach them to the device Position the device and rails as shown in the following figure Secure the rails to the device with the four screws Upgrading Your System 4 29 A Tape drive or other removable device B Tab on rail C Screws 4 D Rails 2 Installing the Device Rails 7 Align the device with the device slot guide rails and carefully slide the device into the slot until the device locks in place 8 Remove the access cover and open the subchassis for access to the power and signal cables and the back of the device see Removing the Access Cover and Opening the Subchassis and Electronics Bay described earlier in this chapter 9 Locate a power cable and the SCSI cable depending on the device being installed 10 Connect the signal and power cables to the device The connectors on the cables are keyed and can only be connected one way 11 Check your connections close the subchassis install the access cover and close the front panel 12 Connect any external peripherals plug in the system power cords and turn on the system 13 Configure the system for the new device see Chapter 3 Configuring Your System 4 30 Upgrading Your System Removing a 5 1 4 Inch Media Device Remove a 5 1 4 inch media device as follows 1
131. nnector for Processors 4and3 External IPMB Connector R Connector for Processor 3 LL SMM Connector S Connector for Processor 2 MM Wide SCSI A Connector T VRM Connector for Processors 2 and 1 System Board 1 6 System Overview Pentium II Xeon Processor The system board supports up to four Pentium II Xeon processors each packaged in a Single Edge Contact S E C cartridge The cartridge includes the processor core with an integrated 16 KB primary L1 cache the secondary L2 cache a thermal plate and a back cover The processor implements the MMXTM technology and the processor s numeric coprocessor significantly increases the speed of floating point operations The processor external interface operates at 100 MHz The second level cache is located on the substrate of the S E C cartridge The cache includes burst pipelined synchronous static RAM BSRAM The L2 cache is offered in 512 KB and 1 MB configurations with error correcting code ECC that operates at half the core clock rate The processors are supported by one or more voltage regulator modules VRM on the system board with the number of VRMs dependent on the number of processors installed Each S E C cartridge connects to the system board through a 330 pin Slot 2 edge connector The Slot 2 connectors are arranged in a vertical stack of four on the system board The VRM modules are located adjacent to the processors System Memory System
132. nt BMC 1 11 Setup system 2 2 Setup utility B 2 Site selection 2 2 SSU B 2 SSU diskettes creating B 3 System board 1 5 cabling A 2 chassis features 1 3 configurations 1 2 controls and indicators 2 4 equipment log 4 3 expansion slots 1 7 fans 1 4 features 1 3 front view 2 4 installation 2 7 memory 1 7 overview 1 2 peripheral bays 1 5 power supplies 1 4 powering on 2 8 processors 1 7 rear view 2 6 security 1 11 setup 2 2 setup utility B 2 site selection 2 2 unpacking 2 3 upgrades 4 2 4 8 utilities 3 2 System board features 1 5 jumpers 3 22 processors 1 7 upgrades 4 8 System setup utility B 2 customizing B 4 defining an ISA board B 7 Index 2 exiting B 14 removing an ISA board B 8 running B 3 T Troubleshooting additional 5 5 checklists 5 2 diagnostic testing 5 5 specific problems 5 7 using activity indicators 5 7 using POST 5 6 U Unpacking 2 3 Upgrades option boards 4 19 preparing for 4 3 system 4 2 system board 4 8 Upgrading processor 4 10 Utilities BIOS setup 3 3 FRUSDR load utility C 16 symbios SCSI 3 16 V Video controller 1 10 Index 3 456 00008 003
133. nt stepping for Processor 3 Yes 8172 BIOS does not support current stepping for Processor 2 Yes 8173 BIOS does not support current stepping for Processor 1 Yes 8181 Mismatch among processors detected No 8182 L2 cache size mismatch Yes Solving Problems 5 23 System Cabling a Before You Begin Static Precautions Standard Configuration a RAID Configuration This appendix contains information on cabling configurations used in your system The configurations include standard configuration m optional RAID configuration Before You Begin Observe all cautions warning and static precautions while working with your system and while performing any procedures WARNING The DC push button on off switch on the front panel does not turn off system AC power Also 5 Vdc is present on the system board whenever the AC power supply cords are connected between the system and AC outlets Before performing any procedures first press off the DC push button switch located on the front panel Make sure your system is powered off and all AC power cords are unplugged from the system Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system co
134. ntion module 6 Grasp the bracket and move not rotate it to the right to disengage the bracket hinge then remove the bracket from the cartridge Upgrading Your System 4 13 7 Pull the two tabs C on the following figure on the cartridge straight away from the system board to disengage the cartridge from the system board S E C cartridge Retention module guide rails Tabs on S E C cartridge gt Processor heat sink Removing the Processor 8 Pull the processor cartridge straight out of the system board and retention module Place it on a grounded static free surface or conductive foam pad 9 Put the old processor cartridge in conductive foam and store in an antistatic package 10 Install a new processor cartridge see Installing a Processor Cartridge next If not installing a processor install a termination board the same way as a cartridge and remove the appropriate module s Installing DIMM Modules Main memory resides on a memory module that plugs into the system board The memory module contains four banks of DIMM sockets with each bank containing four sockets for a total of 16 DIMM sockets The banks are labeled A B C and D The sockets are labeled J1 through J16 The following figure shows the module and sockets 4 14 Upgrading Your System
135. o the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system Note Refer to Chapter 5 Solving Problems for definitions of POST error codes 1 From the SSU Main Menu launch the SEL by selecting the SEL Viewer Add in task under the SEL heading in the task box 2 Click OK The SEL Viewer Add in window Event Log displays The following table shows available screen choices B 12 System Setup Utility SEL Viewer Menus Screen Choice Description File Menu View Menu Settings menu Help Loads saves and clears the Event Log data The Event Log data file is saved in either text or binary format depending on the output format selected under the Settings menu Selecting Exit returns you to the SSU Main Menu Views all events events by sensor type or events by event type The Event Log data file is viewed in either text or binary format depending on the display format selected under the Settings menu Events are displayed and saved either in Hex codes binary format or as text Select Display Hex to view Hex or Display Verbose to view text Select Output Binary to save log data in Hex or Output Text to save log as text Note Only files saved in binary format can be viewed using the SSU SEL utility Displays the SEL Viewer version information Sensor Data Record SDR Manager Add In Window The SDR Manager displays
136. ontroller If you are adding the RAID controller to an existing system the AcceleRAID 250 BIOS Configuration Utility allows you to configure disk arrays and logical drives in your system Since the utility resides in the AcceleRAID 250 BIOS on the RAID controller its operation is independent of the operating system in your server Refer to Chapter 4 in this User s Guide for information on installing an add in option board Refer to Chapter 4 of the AcceleRAID 250 Installation Guide for information on running the AcceleRAID 250 BIOS Configuration Utility Note Next Boot Status for the first Symbios SYM53C896 controller must be turned OFF if you install the optional Mylex AcceleRAID 250 Controller board in your system Refer to Symbios Configuration Utility found earlier in this chapter Ensure a jumper is installed on JP10 of the Mylex AcceleRAID 250 Controller board Refer to the Mylex AcceleRAID Installation Guide for the location of jumper JP10 3 20 Configuring Your System DACCF Configuration Utility The DACCF utility is included with the AcceleRAID 250 Controller The AcceleRAID 250 supports various versions of RAID technology referred to as RAID levels To use any RAID level you must configure the RAID controller using the DACCF Configuration Utility prior to installing your Network Operating System For an explanation of this utility refer to the Disk Array Controller Configuration Utilities Manual
137. or Check date and time settings ECC Memory error in base extended memory test in Bank XX Incorrect Drive A type run SETUP Incorrect Drive B type run SETUP System cache error Cache disabled DMA Test Failed Software NMI Failed Invalid System Configuration Data run configuration utility System Configuration Data Read Error Resource Conflict Resource Conflict No No No Yes Yes No No No No No No No Yes No No No No Yes No No No Yes No No No No No Solving Problems 5 21 POST Error Codes and Messages Code Error message Pause on Error 0405 0406 0504 0505 0506 0601 0602 8100 8101 8104 8105 8106 8107 8108 810A 810B 810C 810D 810E 810F 8110 8120 8121 8128 8129 8130 8131 8138 8139 8140 8141 8148 8149 814A Expansion ROM not initialized Warning IRQ not configured Resource Conflict Expansion ROM not initialized Warning IRQ not configured Device configuration changed Configuration error device disabled Processor 1 failed BIST Processor 2 failed BIST Processor 1 Internal Error IERR failure Processor 2 Internal Error IERR failure Processor 1 Thermal Trip failure Processor 2 Thermal Trip failure Watchdog Timer failed on last boot Processor 2 failed initialization on last boot Processor 1 failed initialization on last boot Processor 1 disabled Processor 2 disabled Processor 1 failed FRB Level 3 timer Processor 2 failed FRB Lev
138. orce A and B If set for Force Single the SCSI Force Auto Set Force B Auto A channel defaults to Single Ended Force A Auto B operation Auto Set uses hardware Auto detection to determine single vs double ended operation The PCI Devices submenu see the following table should only be changed by qualified technical personnel CAUTION Leave the PCI Devices submenu at factory default settings This submenu should only be changed by qualified technical personnel PCI Devices Submenu Feature Choices Description Your Setting Option ROM Scan Enabled Enables option ROM scan of all Disabled devices other than the onboard SCSI controllers Enable Master Enabled Enabled selects all devices as a Disabled PCI bus master other than onboard SCSI controllers Latency Timer Default Minimum guaranteed time in units 0020h of PCI bus clocks that a device 0040h may be master on a PCI bus 0060h Caution Do not change this setting 0080h unless you fully understand the 00A0h priority of this device on the PCI 00COh bus OOEOh VO Device Configuration Submenu The following table shows the settings for the I O Device Configuration submenu VO Device Configuration Submenu Feature Choices Description Your Setting COM 1 Disabled Auto forces BIOS to configure the Enabled port Auto OS Controlled forces OS to 3 8 Configuring Your System Device Configuration Submenu Feature Choices Descr
139. ot in the extension bracket Place a flat washer lock washer and a 8 32 nut on each screw and loosely tighten 6 Check that the bars and brackets are positioned correctly in the rack 7 Tighten all the screws holding the bars to the extension brackets and rack Installing the Rack Unit in the Rack amp Note you have a rack unit you must use the following procedure to install the unit in the rack Observe all safety precautions warnings and cautions noted throughout the procedures Install your converted unit or rack unit in the rack as follows Setting Up Your System 2 21 A WARNING Anchor The Equipment Rack The equipment rack must be anchored to an unmovable support to prevent it from falling over when one or more servers are extended in front of it on slide assemblies The anchors must be able to withstand a force of up to 113 kg 250 Ibs You must also consider the weight of any other device installed in the rack Avoid Injury The minimum server configuration weighs 38 kg 85 165 the maximum configuration weighs 45 kg 100 lbs To avoid personal injury when installing the server have someone help you position the server in the rack Do not attempt to lift or move the server unit by the handles on the power supplies 1 Pull the telescoping center bar 2 on the following figure out of each slider assembly on the rack until it locks in place 2 With someone helping you use the
140. power cord is connected between the system and an AC outlet Before performing any procedures first power off the dc push button switch located on the front panel Make sure your system is powered off and the AC power cord is unplugged from the system Failure to disconnect power before opening your System can result in personal injury and equipment damage N CAUTION The server management logic on the system board monitors system voltage changes When powering down your system you may experience a 1 to 5 second delay from the time you press the push button power on off switch and your system powering down This is normal system operation and is required by the server management logic CAUTION Operating your system with the access cover removed can damage system components For proper cooling and airflow always replace the access cover before powering on Observing Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface when handling system components 4 2 Upgrading Your System Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system Preparing Your System for Upgrade Depending on the upgrade you need one or mo
141. properly installed Is the correct video monitor board installed for your operating system If the problem persists the video monitor may be faulty or it may be the incorrect type Contact your service representative for assistance System Cooling Fan s Does Not Rotate The system has eight cooling fans In addition each power supply has its own cooling fan If any of the fans are not operating properly system components may be damaged Check the fans periodically as follows amp Note If a power supply fan fails call your service representative There are no serviceable components inside the power supply If the power supply is opened the manufacturer s warranty is voided Check the following Is AC power available at the AC wall outlets Are the system power cords properly connected to the system and to the AC wall outlets Did you press the power on off switch on the front panel Is the fan failure indicator on the front panel lit If so a fan has failed and must be replaced Is the power supply failure indicator on the front panel lit If so check the power supply failure indicator on the power supply to determine which supply failed Are the power indicators on the power supplies on Solving Problems 5 9 Is the power indicator on the front panel lit m Isthe power supply failure indicator on the power supply lit If not the power supply has failed W Isthe power connector for the cooli
142. r disconnected when power is applied to the system Connecting the Power Cords The system contains two 400 watt power supplies Each power supply is designed for automatic sensing of 115 or 230 Vac power eliminating the need for a line voltage selector switch The power supplies operate at a frequency of 50 60 Hz The system operates with both power supplies connected to power Each power supply is separately connected to a power source with its own power cord Connect each power cord as follows 1 Plug the female end of the AC power cord into its socket on the back of the power supply You may need to slide the plug lock away from the socket to allow insertion of the plug into the socket Setting Up Your System 2 7 m To unplug the power cord slide the lock away from the plug while carefully pulling it out of the socket Do not pull on the cord only the plug 2 Plug the male end of the power cord into a wall mounted power outlet m Plug the male end of the power cord into an NEMA 5 15R outlet for 100 120 Vac m Plug the male end of the power cord into an NEMA 6 15R outlet for 200 240 Vac If the power cords supplied with the system are not compatible with the AC wall outlets in your region obtain suitable power cords that meet the following criteria W The power cord must be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the system The power
143. r error Keyboard error nn Monitor type does not match CMOS Run SETUP Operating system not found Parity Check 1 nnnn or Parity Check 2 nnnn Press lt F1 gt to resume lt F2 gt to Setup Press lt F2 gt to enter SETUP Previous boot incomplete Default configuration used Real time clock error Shadow Ram Failed at offset nnnn nnnn Shadow RAM Passed System battery is dead Replace and run SETUP System BIOS shadowed System cache error Cache disabled System CMOS checksum bad run SETUP System RAM failed at offset nnnn nnnn System RAM Passed System timer error UMB upper limit segment address nnnn Video BIOS shadowed The keyboard controller test failed You may have to replace the keyboard or controller The keyboard is not working BIOS discovered a stuck key and displays the scan code nn for the stuck key Monitor type is not correctly identified in Setup The operating system cannot be located on either drive A or drive C Enter Setup and see if the fixed disk and floppy are properly identified A parity error was found in the system bus Parity Check 1 or the I O bus Parity Check 2 BIOS attempts to locate and display the address on the screen If it cannot locate the address it displays Displayed after any recoverable error message Optional message displayed during POST Can be turned off in Setup Previous POST did not successfully complete POST loads default v
144. r second The number of bits transferred in one second during serial communication such as modem transmission bus An electronic circuit within a computer used for transmitting data or electrical power from one device to another byte A group of eight bits C cache memory A very fast limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor CD ROM drive Compact Disk ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors clock Electronic timer used to synchronize computer operations CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit used in computers See also TTL cold boot Process of starting up the computer by turning on the power If power is already on the process means to turn off the computer and turn it on again cold boot reinitializes all devices 2 Glossary COM1 or COM2 The name you can assign a serial port to set or change its address See also serial port command An instruction that directs the computer to perform a particular operation configuration The way in which a computer is set up to operate Some configurable options include CPU speed serial port de
145. r software located in a second system Managed Server 1 Management Console Sensors Event BIOS Console Generators Manager ME Ny Direct Connection SEL Board Management SDR Controller BMC FRU Viewers OR Control Operations System Sensor Event Log Data SEL Record Modem Connection Phonebook SDR Emergency Management Port Configuration The following server operations are available from the Console Manager connecting to remote servers powering the server ON or OFF resetting the server m SEL viewer m SDR viewer m FRU viewer The Console Manager has a Phonebook which you use to connect to a selected server Referring to the above figure the Board Management Controller BMC in your server monitors system management events and logs their occurrence in the System Event Log SEL These include events such as over temperature and over voltage conditions fan failure or chassis intrusion To enable accurate monitoring of temperature voltage etc independent of an event the BMC also maintains Sensor Data Record SDR for each sensor from which sensor information can be retrieved How the EMP Works The EMP shares use of the COM 2 port with your system When the EMP has control of the port the port operates in comma
146. re of the following tools m Phillips screwdriver 1 bit and 2 bit m flat head screwdriver m small needle nose pliers pen or pencil m ESD workstation or antistatic wrist strap recommended Preparing the Equipment Log Use the equipment log form at the end of this guide to record the model and serial number of your system all installed options and any other pertinent information specific to your system You need this information when configuring your system Upgrading Your System 4 3 Removing the Access Cover To install options in your system you must first remove the access cover on the right side of the system as viewed from the front N CAUTION For proper cooling and airflow do not operate the system with the access cover removed Always replace the cover before powering on the system A WARNING Turn off your system disconnect any external devices and unplug the system power cords from the AC wall outlet before removing the access cover Remove the access cover as follows 1 Power off the system and unplug the power cables from the AC wall outlets If connected to a surge protector or uninterruptible power source unplug from the AC outlet 2 Disconnect all external devices and unplug all device cables 3 Remove the two Phillips head screws securing the cover to the back of the chassis see the following figure Save the screws for reattaching the cover 4 Grasp the built in h
147. rgency Management Port C 17 Parsing the Command Line The FRUSDR load utility allows only one command line function at a time A command line function can consist of two parameters For example cfg filename cfg Invalid parameters cause an error message and exit the program You can use either a slash or a minus sign to specify command line options The p and v flags can be used in conjunction with any of the other options Displaying Usage Information When the utility is run with the or h command line flags the following message is displayed when the verbose flag v is added to the help command FRU amp SDR Load Utility Version 2 1 Revision R 1 1 Usage frusdr or h Displays usage information d dmi fru sdr Only displays requested area cfg filename cfg Uses custom CFG file p Pause between blocks of data V Verbose display any additional details Copyright c 1998 Intel Corporation All Rights Reserved This utility must be run from a system executing DOS Running in a Window s DOS box is insufficient and causes incorrect results Programming the BMC FRU area clears the SDR table therefore the SDR table must be reprogrammed Upon completing the programming of the FRU and SDR areas the server should be rebooted DOS users may alternatively use a instead of the The following information displays if the v option is included in the command line The D FRU command may be followe
148. rmation on running BIOS Setup Bootable CD ROM Is Not Detected Check the following m Isthe BIOS set to allow the CD ROM to be the first bootable device Check your BIOS Setup press F2 configuration Solving Problems 5 13 Problems with the Network The server hangs when the drivers are loaded Change the PCI BIOS interrupt settings Try the PCI Installation Tips below Diagnostics pass but the connection fails m Make sure the network cable is securely attached m Make sure you specify the correct frame type in your NET CFG file The Link LED doesn t light m Make sure you have loaded the network drivers W Check all cable connections W Try another port on the hub m Make sure you have the correct type of cable between the adapter and the hub Some hubs require a crossover cable while others require a straight through cable for more information on crossover cabling see your hub documentation The Activity LED doesn t light m Make sure you ve loaded the correct network drivers m Network may be idle Try accessing a server The controller stopped working when an add in adapter was installed m Make sure the cable is connected to the port from the onboard network controller m Make sure your PCI BIOS is current Try the PCI Installation Tips below m Make sure the other adapter supports shared interrupts Also make sure your operating system supports shared interrupts OS 2 does not Tr
149. rmly on the DIMM until it is fully seated 5 Gently push the plastic ejector levers on the socket ends to the upright position 6 Repeat the above steps for each additional DIMM 7 Reinstall the memory module see Installing the Memory Module below Upgrading Your System 4 17 8 Reinstall the foam cover on the electronics bay 9 Reinstall the access cover as previously described 10 Connect all external cables and the power cords to the system 11 Run the SSU to configure the system and to properly attribute ECC memory see Chapter 3 Configuring Your System Removing DIMMs Use the following procedure to remove DIMMs 1 Remove the memory module as previously described 2 Place the module component side up on a non conductive static free surface CAUTION Use care when removing a DIMM Applying too much pressure when removing a DIMM can damage a socket Apply just enough pressure on the DIMM ejector levers to release the DIMM 3 Gently press the ejector levers out and down to eject a DIMM from its socket 4 Hold the DIMM by its edges and carefully remove it from the socket Place the DIMM in an antistatic package 5 If installing a new DIMM see Installing DIMMs above otherwise continue with this procedure Reinstall the memory module see Installing the Memory Module next Reinstall the foam cover on the electronics bay Reinstall the access cover as previously des
150. s available through the SEL viewer are view the SEL from a file W save the SEL to a file view SEL summary info m view all SEL entries view SEL info by event type W view SEL info by sensor type W set SEL display mode to either Hex or verbose mode m set the SEL output file format to either text or binary format close the SEL viewer exit the EMP SEL Viewer Menu Options The following menu options are found on the SEL viewer menu bar m File Open you can view SEL data from a previously saved file if it was stored in binary format Selecting the Open menu item allows you to specify a filename under which the data is found The default filename is SELLOG DAT If the file cannot be opened the program displays an error message Emergency Management Port C 13 Close you can close the SEL viewer Save As dumps the SEL data to a file in either binary raw or verbose text format The binary file may be retrieved later Selecting this option lets you specify a filename to which the data is saved The default filename is SELLOG DAT If there is no data an error message is displayed Exit exits the EMP m Connect BH View SEL Information displays SEL summary information as returned by the server Events displays all events in the SEL By Sensor Type shows all events in the SEL generated by a specific sensor type such as voltage temperature etc By
151. s linked together within a limited area to exchange information LCD Liquid Crystal Display The type of video display used in portable computers LED Light Emitting Diode A small electronic device that glows when current flows through it LPT1 or LPT2 The name you can assign a parallel port to specify its address See also parallel port LVD Super fast Ultra2 SCSI Low Voltage Differential LVD Parallel SCSI Interface A new SCSI interface that provides greater I O bandwidth device connectivity data reliability and longer cable lengths for Ultra2 SCSI hard disk drives Megabyte 1 048 576 bytes See also byte math coprocessor An IC that works with the microprocessor to speed up mathematical calculations memory The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM 6 Glossary microprocessor The integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs N NVRAM Nonvolatile RAM A type of RAM that retains its contents even after the computer is powered off This m
152. s the Reset dialog screen see the following figure so that you can remotely reset the server with post reset options Option Post reset option EMP active C Allow BIOS Re direct Cancel Reset Dialog Options available in the dialog screen include the following m System Reset resets the server with the selected POST reset options This operation is not allowed if the server is configured in RESTRICTED mode for EMP operations Option Group sets the POST reset option that is effective after reset The options are EMP active or BIOS redirection The default selection is EMP active m Cancel exits the dialog without any action taken m Help displays dialog level help information Emergency Management Port 11 Phonebook The EMP provides a Phonebook support plug in The Phonebook stores names and numbers of servers in a list that can be updated by adding modifying or deleting entries The Phonebook can be opened from the Main menu and tool bars or launched from the Connect dialog by clicking the Config button The following figure shows the Phonebook dialog screen Phonebook Ed Server v E i Phone No Connect Operation DERE Help New C Modify C Delete Phonebook Dialog Options available in the dialog include the following Server a dropdown list of server names previously stored in the Phonebook If New is selected in the Operation area this ar
153. se RAM RAM failure on address line xxxx BIOS stops execution here if entire memory is bad RAM failure on data bits xxxx of low byte on memory bus BIOS stops execution here if entire memory is bad RAM failure on data bits xxxx of high byte on memory bus BIOS stops execution here if entire memory is bad Test CPU bus clock frequency Test CMOS RAM initialize alternate chipset registers Warm start shutdown Reinitialize the chipset Shadow system BIOS ROM Reinitialize the cache Autosize cache Configure advanced chipset registers Load alternate registers with CMOS values Set Initial CPU speed Initialize interrupt vectors Initialize BIOS interrupts Check ROM copyright notice Initialize manager for PCI Option ROMs Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system Display QuietBoot screen Shadow video BIOS ROM Display copyright notice Display CPU type and speed Initialize EISA board Test keyboard 5 18 Solving Problems POST Tests Code 54 56 58 5A 5C 60 62 64 66 68 6A ec 6E 70 72 74 76 7A 7C 7D 7E 80 82 85 86 88 8A 8C 90 91 92 93 94 95 Beeps 2 2 3 1 POST Routine Description Set key click if enabled Enable keyboard Test for unexpected interrupts Display prompt Press F2 to enter SETUP Test RAM between 512 and 640K Test extended memory Test extended memory address lines Jump to User Patc
154. siding on the board The following figure shows the components on the system board Brief descriptions of the major components follow the figure System Overview 1 5 A Wide SCSI B Connector U VRM Connector for Processor 1 B System Jumpers V Processor 1 Slot 2 Connector C Hard Drive Input LED Connector W Main Power Connector D System Speaker Connector X Processor 2 Slot 2 Connector E Lithium Battery Y Processor 3 Slot 2 Connector Wake on LAN Connector Z Main Power Connector G ISA Slot AA Front Panel Connector PCI Slots B4 B3 B2 B1 A2 BB Processor 4 Slot 2 Connector l Memory Module Connector CC IDE Connector J ICMB Connector DD Diskette Drive Connector PCI Slot A1 EE X Auxiliary Power Connector L Video and Parallel Port Connectors USB Internal Header M Serial Port Connector GG SMBus Connector N Keyboard and Mouse Connector HH F16 Expansion Connector O USB Connector I ITP Connector P VRM Connector for Processor 4 JJ Narrow SCSI Connector Q VRM Co
155. signation and memory allocation coprocessor See math coprocessor CPU Central Processing Unit See microprocessor CRT Cathode Ray Tube The type of video display used in monitors for desktop computers D DC Direct Current The type of current available in the rechargeable battery packs used in portable computers See also AC default The factory setting your computer uses unless you instruct it otherwise For example when powering up the computer will boot from the default drive density The capacity of information bytes that can be packed onto a storage device such as a floppy disk device driver A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Operating System See operating system DRAM Dynamic RAM See RAM Glossary 3 E ECC Error Checking and Correction A method of detecting and correcting errors EEPROM Blectrically Erasable Programmable Read Only Memory A type of memory device that stores password and configuration information EGA Enhanced Graphics Adapter A type of video display system that provides medium resolution text and graphics on TTL monochrome color and enhanced color monitors EMP The Emergency Managem
156. sion Processor Speed Setting Memory Subsystem Group Extended Memory Options On Board Disk Controller Group On board Floppy Controller On board IDE Controller On Board Communications Device Group Serial Port 1 Configuration Serial Port 2 Configuration Parallel Port Configuration Parallel Port Mode Floppy Drives Group Floppy Drive A Option Floppy Drive B Option IDE Devices Group IDE 32 Bit I O Keyboard Group Numlock Key Click Typematic Speed Typematic Delay SCSI ROM BIOS Group Embedded SCSI Devices Option ROM Display Only V 1 4 3 5 X Bus Speed Use BIOS Setup Utility Enable Enable Primary Channel 3F8h IRQ4 2F8h IRQ3 378h IRQ7 Extended Capabilities Port DMA 1 3 5 1 44 1 25 MB Drive Disabled or not installed Disable Off Disable 30CPS 500 MS Delay Enable Scan B 10 System Setup Utility System Resource Usage Clicking on the Resource Use button in the Configuration window displays the System Resource Usage window see the following figure This window shows what resources each device is consuming This information is useful for choosing resources if a conflict occurs Devices can be organized according to the resources the user wants to examine using the options in the Resource section of the screen Baseboard System Board OOO Ol E Resource List Baseboard Baseboard Baseboard Baseboard Baseboard Baseboard Baseboard System Resource Us
157. t Log Yes Clears the system event log SEL No in BMC if Yes is selected Assert NMI on AERR Disabled When enabled generates a Enabled nonmaskable interrupt NMI on an address parity error AERR Assert NMI on BERR Disabled When enabled generates an NMI Enabled on a bus error BERR Assert NMI on PERR Disabled When enabled generates an NMI Enabled on a parity error PERR To activate the system error SERR option must be enabled Assert NMI on SERR Disabled When enabled generates an NMI Enabled on SERR FSB ECC Check by Disabled Enables host single and multi bit Chipset Enabled error checking and reporting feature in the chipset FSB ECC Check by Disabled Enables host single and multi bit Processor Enabled error checking and reporting Server Management Information Press Enter feature in the processors Displays system serial and part numbers and server management controller revisions Configuring Your System 3 13 Console Redirection Submenu The following table lists the settings for the Console Redirection Submenu Console Redirection Submenu Feature Choices Description Your Setting COM Port Address Disabled When enabled console redirection 3F8 uses the I O port specified 3F8 is 2F8 typically COM 1 and 2F8 is typically 3E8 COM2 IRQ 3 or 4 When console redirection is None enabled this displays the IRQ assigned per the address chosen in the COM Port Address field Baud Rate 9600 Commun
158. t to a null string or by clearing password jumper on System board see Configuring System Board Jumpers later in this chapter Requires password entry before boot System will remain in secure mode until password is entered Password on Boot takes precedence over Secure Mode Boot Write protects boot sector on hard drive to protect against viruses Period of keyboard or PS 2 mouse inactivity specified for secure mode to activate Password is required for secure mode to function Cannot be enabled unless at least one password is enabled Key assigned to invoke the Quicklock feature Cannot be enabled unless at least one password is enabled System boots in secure mode User must enter password to unlock system Cannot be enabled unless at least one password is enabled Blank video when secure mode is activated User must enter password to unlock system Cannot Configuring Your System 3 11 Security Menu Feature Choice Description Your Setting be enabled unless at least one password is enabled Floppy Write Protect Disabled When secure mode is activated Enabled diskette drive is write protected User must enter password to disable Cannot be enabled unless at least one password is enabled Server Menu The following table lists the settings for the Server Menu Server Menu Feature Choices Description Your Setting System Management Console Redirection Processor Retest
159. ter every reboot 6 Close the RCA window and return to the Main Menu by clicking Close System Setup Uriity Resource Configuration Add in ET Bus 66 Deu 88 Host Processor Bridge Bus 66 Dev SCSI Controller Bus 88 Dev 16 Ethernet Controller Bus 88 Dev 12 VGA Controller Bus 88 Dev 14 Multifunction Controller R Back to AF Define ISA Card Add ISA Card Remove ISA Card RCA Window Defining an ISA Board An ISA board usually comes with a vendor created CFG file that specifies the resources the board requires to function properly If the CFG file is unavailable you must manually create it or define the board through the SSU Defining an ISA board consists of specifying the name of the board and the resources it consumes This allows the RCA to consider the ISA card resource requirements when the RCA tries to resolve conflicts 1 From the SSU main window launch the RCA by selecting the Resources task under the RCA heading in the task box 2 When the RCA window appears click Define ISA Card 3 To add or remove ISA card resources click the appropriate resource buttons select the desired value and click Add or Remove 4 After you complete the necessary information click Save 5 To edit a board click Load to retrieve the card information After making changes click Save 6 To create a board click New 7 To remove a current definition of a board click D
160. the desired button and press the spacebar or Enter Access the menu bar with the mouse or hot keys Alt underlined letter Note If you run the SSU from nonwritable media EXPRESSBUILDER CD ROM customizing preferences are lost when you exit the SSU Launching a Task It is possible to have many tasks open at the same time although some tasks may require complete control to avoid possible conflicts The tasks achieve complete control by keeping the task as the center of operation until the user closes the task window There are three ways to launch a task Choose one of the following m Inthe SSU Main window see the following figure double click on the task name under Available Tasks to display the main window for the selected task m Highlight the task name and click OK W Use the tab and arrow keys to highlight the task name and press the spacebar or Enter System Setup Utility B 5 System Setup Utility File Preferences Help Topics r Tasks Available Tasks Resources MBA Boot Devices PHA Security SEL Task Description This item is a group There is no description available r Preferences Color Hode Language Other mm System Setup Utility System Setup Utility Main Menu Window Resource Configuration Add in RCA Window The RCA provides three major functions Creates representations of devices that cannot be discovered by
161. the system disconnect all installed peripherals and unplug all system power cords from their power sources CAUTION Only single ended SCSI devices are supported by the narrow SCSI channel Connecting different SCSI devices can result in electrical damage to the system board and peripherals CAUTION Do not install hard drives in the 5 1 4 inch device bay The drives cannot be properly cooled in the bay Also a hard drive generates EMI and is more susceptible to ESD in the bay 2 Open the front panel for access to the removable media device bay 3 Remove the EMI metal shield from the slot that you are using for the optional device Push the tab A on the following figure on the left side of the shield to the right to disengage it from the bay Remove the shield and save it Reinstall the shield if you remove the device and don t replace it 4 28 Upgrading Your System Removing the EMI Shield CAUTION Observe static precautions Use an antistatic wrist strap Remove the device from its protective wrapper and place it on an antistatic surface Record the device model and serial number in the equipment log Set any device jumpers or switches before you install the device See the documentation that comes with the device for jumper or switch information Note lf the device comes with device rails do not use them Remove any rails already attached Use o
162. til it is firmly seated The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot 10 Secure the board in place using the previously removed slot cover and screw 11 Connect any necessary cables and peripherals to the board and system 12 Reinstall the foam cover on the electronics bay 13 Replace the access cover and power on the system Removing an Option Board Use the following procedure to remove an option board amp Note Expansion slot covers must be installed on all empty slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components 1 Power off the system disconnect any peripherals unplug the power cords from their power source and remove the access cover 2 Remove the foam cover from the electronics bay 3 Disconnect any cables that may be attached to the option board you are removing 4 22 Upgrading Your System 4 Remove and save the option board retaining bracket screw 5 Hold the board at each end and carefully pull it out of its connector Make sure that you do not scrape the board against other components Remove the board from the expansion slot and place it in an antistatic wrapper If you are replacing a board see Installing an Option Board otherwise continue Install an expansion slot cover over the vacant slot and secure with the previously removed screw
163. tion registers NVRAM and the information that you enter to specify a system configuration The SSU writes the configuration information to NVRAM memory The SSU stores configuration values in NVRAM memory These values take effect when you boot the server POST checks the values against the actual hardware configuration If they do not agree POST generates an error message You must then run the SSU to specify the correct configuration before the server boots up The SSU always includes a checksum with the configuration data so the BIOS can detect any potential data corruption before the actual hardware configuration takes place B 2 System Setup Utility Creating SSU Diskettes SSU may be run directly from the EXPRESSBUILDER CD ROM or from DOS bootable diskettes Before you can run the SSU from diskettes you must copy the SSU from the EXPRESSBUILDER CD ROM to a diskette If your diskette drive is disabled or improperly configured you must use the FLASH resident BIOS Setup Utility F2 to enable it so that you can use the SSU If necessary you can disable the drive after you exit the SSU Information entered using the SSU overrides information entered using Setup 1 Power on the system 2 Ifthe diskette drive is disabled enable it using the BIOS Setup Utility see Chapter 3 Configuring Your System Specify the correct type of diskette drive 3 Using the EXPRESSBUILDER CD ROM create the SSU diskette
164. tivity Light Does Not 5 11 Problems with Application Software sse eee nee 5 11 Press F2 Key to Enter Setup Prompt Does Not 5 11 Bootable CD ROM Is Not Detected sees eee 5 13 Problems with the Network eese nennen nnne enne 5 14 PCT Installation Tips 20 eerte repertor terere tee rer 5 14 BIOS User s Information e AAA 5 15 Error and Status Messages ee eerte dioei rude deua a deut cede use cre ade epa 5 15 Messages and Beep Codes iii ee ettet tet ette teet ete araa na 5 17 POST Error Codes and Messages 5 21 System Cabling 5 osa ense ec cin vna s pa sakura uh A 1 Before Y ou Begin A 2 Static PLECAUMONS 2 Standard Configur tion rm trt rrr er ee A 2 Power Cabling UU ian M LEAL ML EM 3 Diskette Drive Data Cabling 3 SCSI Cabling er bra A 3 5 5 5 2 650 6 5 650 58 650 5f hoteles eres eee efe ee ee eese d A 5 System Setup Utllity os cited nhu siet B 1 Creating SSU Diskettes eror reete reete tere rase eost eee eee B 3 Rimming the S SU 2 da e t t e da a d eet B 3 Customizing the SS Uo cent ecc nere Dice pepe Prep Dr
165. trollet rrt rt RR 1 8 SCSI Controllers zn ar EN EN eee 1 9 Video INN NN 1 10 Peripheral Controller erre 1 10 External Device Connectors tit fete fte 1 11 System Board Management Controller BMC see 1 11 System Sec rity 5 perte teret retipar speci oer ec ase pet eoe poet eg 1 11 Mechanical Locks and Monitoring eese 1 11 Software Locks aethere reete ebrei 1 11 Setting Up Your System 2 1 selecting 2 2 Unpacking the Systemi dca cose Svs case ave veas ere eee eese saeva sere 2 3 Getting Familiar with the System erre rem ret eerte eere reta 2 4 Installing the System per ete tette 2 7 Connecting Peripherals aissi in ce eee eet eren etel bee eene ent rin 2 7 Connecting the Power Cords eeessseeessseeeeeeeeeenee eene ee nennen 2 7 Powerine On the Systelri 5 LI UE 2 8 Converting to a Rack Mount Server 2 10 Equipment Rack Warnings and Cautions serene 2 11 Converting the System Pedestal Unit eese eere 2 12 Preparing the Rack ERR I en 2 18 Installing the Rack Unit in the Rack eeeeeeeeeeeeereene nennen 2 21 Contents iii Configuring Your
166. u Console in Redirect State The above figure shows the EMP window in redirect state with the terminal window The text that appears on the server monitor displays in the redirect window Availability of the various EMP features is determined by two things the EMP access mode selected during configuration in the System Management Submenu of the BIOS Server Menu and if the server s COM 2 port is configured for console redirect in BIOS The three EMP access modes are disabled pre boot and always active EMP Access Modes Server Configured for Console Redirect Mode Server Powered Off During POST After OS boots Disabled Redirect window appears but is Redirect window Redirect window blank Pre boot EMP commands available Redirect window Inactive redirect window Always EMP commands available Redirect window EMP commands Active available The operation mode can be modified by selections in the post reset and post power up dialogs These are server control dialogs available with the EMP C 4 Emergency Management Port EMP Access Modes Server Not Configured for Console Redirect Mode Server Powered Off During POST After OS boots Disabled Redirect window appears but is Redirect window Redirect window blank appears but is blank appears but is blank Pre boot EMP commands available EMP commands Redirect window available appears but is blank Always EMP commands available EMP commands EMP commands Active availab
167. up Utility to configure its speed Refer to Chapter 3 Configuring Your System If your new S E C processor cartridge does not have tabs installed install them as follows 1 Align the tab so that its triangular end with two round pegs points away from the center of the cartridge see the preceding figure 2 Slightly spread open the tab so that the two round pegs on the tab fit into two round holes at the corner of the cartridge Use care in opening the tab to prevent breakage 3 Repeat steps 1 and 2 for the second tab 4 Proceed with installing the S E C processor cartridge see Installing a Processor Cartridge above 4 12 Upgrading Your System Removing a Processor Cartridge Use the following procedure to remove a processor cartridge 1 Power off the system and remove the access cover as previously described 2 Remove the foam cover from the electronics bay 3 With your right thumb on the retention module bracket A on the following figure wrap your right index finger around tab B VSS I A Retention module bracket Bracket tab Latch Opening the Latch 4 Use your right index finger to slightly pull the tab outward and to the left A latch C releases when the tab is pulled making it unnecessary to pull the entire bracket 5 With the latch C released rotate the bracket 90 to the left until perpendicular to the front of the rete
168. ust provide proper grounding for the rack itself If server power cords are plugged into wall AC outlets the safety grounding conductor in each power cord provides proper grounding only for the server You must provide additional proper grounding for the rack and other devices installed in it Overcurrent Protection The server is designed for an AC line voltage source with up to 20 amperes of overcurrent protection If the power system for the equipment rack is installed on a branch circuit with more than 20 amperes of protection you must provide supplemental protection for the server If more than one server is installed in the rack the power source for each server must be from a separate branch circuit The overall current rating of a server configured with three power supplies is under 12 amperes CAUTION Temperature The operating temperature of the server when installed in an equipment rack must not go below 5 41 F or rise above 35 95 F Extreme fluctuations in temperature can cause a variety of problems in your server Ventilation The equipment rack must provide sufficient airflow to the front of the server to maintain proper cooling It must also include ventilation sufficient to exhaust a maximum of 4 100 Btu s per hour for the server The rack selected and the ventilation provided must be suitable to the environment in which the server is used Setting Up Your System 2 11 Converting t
169. ver Updating FRU Nonvolatile Storage Area After the configuration is determined the utility updates the FRU nonvolatile storage area First it verifies the common header area and checksum from the specified FRU file The internal use area is read out of the specified FRU file and is programmed into the nonvolatile storage The chassis area is read out of the specified FRU file Finally it reads the product area out of the specified FRU file then the area is programmed into the FRU nonvolatile storage All areas are also written to the FRU TMP file Updating DMI FRU Nonvolatile Storage Area After programming the BMC FRU area the utility programs chassis board and product FRU information to the DMI fields if the DMI flag follows each FRUAREA command in the configuration file C 20 Emergency Management Port Cleaning Up and Exiting If an update was successfully performed the utility displays a single message and then exits If the utility fails it immediately exits with an error message and exit code Emergency Management Port 21 Glossary A AC Alternating Current The type of current available in wall outlets All computers must convert alternating current to direct current to operate See also DC address A label name or number that identifies a location in computer memory ASCII American Standard Code for Information Interchange A standard number assigned to each of the alphanumeric characters an
170. wer is available to power supply When not lit indicates power supply failure Rear Features and Controls 2 6 Setting Up Your System Installing the System How you install the system depends on whether you have the stand alone pedestal unit or the rack mounted unit If you have the pedestal unit install it at your site and connect peripherals and power as explained next If you have the rack mounted unit you need to install slide bars on the sides of the unit before it can be installed in a standard EIA compatible 19 inch equipment rack You must also install rack extension brackets and slider assemblies in the rack for the unit to mount on See Attaching the Outer Slide Bars to the Chassis and Preparing the Rack later in this chapter for procedures Once your rack unit is in the rack connect peripherals and power as explained next Connecting Peripherals If your system normally operates without a monitor keyboard or mouse for example as a network server you must install them to configure the system You may remove them after running the System Setup Utility SSU For information on running the SSU refer to Appendix B of this User s Guide Refer to the preceding figure and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printer by following the instructions included with the device N CAUTION System damage may result if the keyboard mouse cable is connected o
171. y indicator on the front panel lit Is the disk bay power indicator on the front panel lit Run the SSU to make sure that the hard disk drive is configured with the correct parameters For information about running the SSU refer to the Configuring Your System chapter If the problem persists there may be a problem with the hard disk drive the optional controller board system board drive signal cable or LED connector Contact your service representative for assistance 5 10 Solving Problems Note The hard disk drive activity light on the front panel lights when either a hard disk drive or a SCSI device controlled by the onboard SCSI host controller is in use This LED does not display CD ROM activity CD ROM Drive Activity Light Does Not Light Check the following Is the power and signal cable to the SCSI CD ROM drive properly installed Are all relevant switches and jumpers on the drive set correctly Is the drive properly configured Problems with Application Software If you have problems with application software perform the following m Verify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using the software Verify a different copy of the software to see if the problem is with the copy that you are using m Make sure all cables are installed correctly m Verify that the syste
172. y reseating the add in adapter The add in adapter stopped working without apparent cause m Try reseating the adapter first then try a different slot if necessary W The network driver files may be corrupt or deleted Delete and then reinstall the drivers m Run the diagnostics PCI Installation Tips Some common PCI tips are listed here 5 14 Solving Problems m Reserve interrupts IRQs and or memory addresses specifically for ISA adapters This prevents PCI cards from trying to use the same settings ISA cards are using Use the SSU to keep track of ISA adapter resources W Certain drivers may require interrupts that are not shared with other PCI drivers The SSU can be used to adjust the interrupt numbers for PCI devices For certain drivers it may be necessary to alter settings so that interrupts are not shared BIOS User s Information The following paragraphs describe the various screen messages of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code may also be logged to the Event Logging area Error and Status Messages The BIOS Messages table is an alphabetic listing of error and status messages that the BIOS generates The table also includes an explanation of each message Many of the messages refer to the built in Setup pro
173. ying FRU records m Window gives options for displaying currently open windows m Help provides version information for the FRU viewer and provides help topics on the EMP console FRU and SDR Load Utility The Field Replacement Unit FRU and Sensor Data Record SDR load utility is a DOS based program used to update the server management subsystem s product level FRU SDR and the Desktop Management Interface DMI nonvolatile storage components EEPROMs The utility W discovers the product configuration based on instructions in a master configuration file m displays the FRU information m updates the EEPROM associated with the Baseboard Management Controller BMC that holds the SDR and FRU area m updates the DMI FRU area located in the BIOS nonvolatile storage device m generically handles FRU devices that might not be associated with the BMC When to Run the FRUSDR Load Utility You should run the FRUSDR load utility each time you upgrade or replace the hardware in your server excluding add in boards hard drives and RAM For example if you replace an array of fans you need to run the utility It programs the sensors that need to be monitored for server management Because the utility must be reloaded to properly initialize the sensors after programming turn the server off and remove the AC power cords from the server Wait approximately 30 seconds then reconnect the power cords and turn on the server C 1

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