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NEC Express5800/R110d-1E Installation Guide

1. Ver 4 51 will be removed and cannot be accessed if you upgrade your NEC ESMPRO Man ager to this version 19 elf DianaScope Manager has been installed If DianaScope Manager has been installed you can up date it to this version The information registered to Di anaScope Manager will be inherited To use the HP OpenView Integration If you use HP OpenView Integration install HP OpenView Network Node Manager before installing the NEC E SMPRO Manager The HP OpenView Integration does not support Windows Vista Windows Server 2008 and later Sample of Script Component When you changed a sample of the Script Component and sa ved it as the original file name change the file name before performing update installation If you perform update installation without doing that the s ample will be overwritten andthe changes might be initialized olf NEC MWA has been installed If MWA Management Workstation Application has been installed you cannot install NEC ESMPRO Manager Uninstall MWA 20 gt Installation This page describes fresh installation and update installation of the NEC ESMPRO Mana ger Be sure tor ead Before Installation before installing this product 3 1 Installation procedure 1 Logon as a user with administrative privilege 2 Insert the EXPRESSBUILDER into the Optical disk drive The EXPRESSBUILDER Windows Autorun Menu is automatically displayed by the Autorun function f the device sel
2. from start of Windows Enter the command as following example It sho ws case that the installed folder of NEC DeploymentManager is C Program FilesYNECYDeploymentManager To stop the service C YProgram Files NEC DeploymentManager svcctrl stop To start up the service C Program Files NEC DeploymentManager svcctrl start lt How to stop start Remote Install service gt To stop the service Stop 3 services Click run from start on Windows Execute following each command net stop BINLSVC net stop TFTPD net stop Groveler To start up the service Perform the following procedure 1 Click control Panel asministrative tool Active Dir ectory user and computer from start on Windows Find Remote Install server computer in the Active Directory user and computer snap in Click the server computer and themclick Property Click Check server on the Remote install tab Follow the instruction of the wizard akon The end of the network boot procedure of NEC ESMPRO Manager PXE Service Do not operate the destination serv er until net work boot procedure of NEC ESMPRO Manager PXE Service c ompletes When you have some operation before that the NEC ES MPRO Manager PXE Service cannot be st opped from th e NEC ESMP RO Manager For completion of the network boot see 2 2 2 4 How to confirm the status of the network boot procedure by NEC ESMPRO Manager PXE Service in NEC ESMP RO Manager Ver 5 Setup
3. Cancel 24 10 Enter the administrator name and the password For update installation from DianaScope Manager and NEC ESM PRO Manager Ver 5 thisisn ot di splayed Create the NE C ESMPRO Man ager administrator Specify the administrator name and password and then click Nex t Common Component Input of the administrator name and password Installshield 25 11 26 12 Input of the http connector port For update installation from DianaScope Manager and NEC ESM PRO Manager Ver 5 thisisn ot di splayed Specify the http connector port that the NEC ESMPRO Manager Common Component Input of the http connector port uses and then click Nex 1 Enter preservation folder of update package For update installation this is not displayed in case that the folder has been specified Specify the preservation folder of update package and then click Next Common Component Preservation folder of update package Wait until the installation completes Some installation windows are displayed during the installation If you click Cancel the installation can be aborted but the installed files are not deleted 13 The installation completes Click OK and thenrestart the op erating system the system will not automatically restart If this computer is intended to be used in EXPRESSCLUSTER system you need to do some extr a work before restarting the com
4. G uide eSetting a Windows Firewall If the Windows Firewall is enabled on the management PC NEC ESMPRO Manager PXE Service ma y not b e executed BMC configuration In such ac ase open the following ports on the management PC Target ports Car changed _ L An arbitrary name An arbitrary name e upe An arbitrary name 4011 An arbitrary name 31200 55 8 4 Managed Servers eSetting a Windows Firewall If the Windows Firewall is e nabled communication with the manag ement machine will be interrupted and the system will not work correctly To use NEC ESMPRO Manager with the Windows Firewall enabled open the r equired ports For ports used by NEC ESMPRO Manager see Appendix Port numbers Protoco Is Check Support for SOL The SOL Serial over LAN system implements aC UI remote console via LAN by the following method the B MC gets redirection data that has been output to the serial port 2 b y System BIOS or co nsole less OS and t ransmits the data via the LAN If the remote console has been setint he BMC configuration i nformation the serial port 2 COM2 cannot be used for connecting another device such as UPS because the BMC occupies the serial port 2 See Appendix C Managed Components Summary in NEC ESMPRO Manager Ver 5 Setup Guide to confirm the man aged server su pports SOL The remote console of Linux or SAC Special Administration Console of Windows Server 2003 can be used when the ma na
5. Manager and the NEC ESMPRO Agent o n a machine together if the m a chine is not connected to the network take the following steps to monitor the machine itself e Specify 127 0 0 1 for Start Address and End Address as a ran ge for the Auto Registration e Specify 127 0 0 1 forthe SNMP trap destination If you have already registered server execute Auto Registration after deleting it NEC ESMPRO User Group Since security for the NEC ESMPRO Manager is managed by the NEC ESMPRO User Group by default Ad ministrators the NE C ESMPRO Manager never st arts without accessing this group Note the fo llowing e Do not delete change the NEC ESMPRO User Grou p after installing the NEC ESMPRO Manager e When the NEC ESMPRO User Group is registered as a global group member itis necessary to start the Domain Controller before the Ma nager machine boots To upgrade your operating system Otherwise uninstall the NEC ESMPRO Manager first and upgrade the operating system To upgrade the o pera ting system to other than the following operating system uninstall the NEC ESMPRO Manager first and upgra de the operating system Windows Server 2003 Windows Server 2003 R2 Windows Vista Windows Server 2008 Display of the Information of server state constitution In case that NEC ESMPRO Manager has been updated from ver 5 23 and below The display of the selected item on the Information of server state constitution may take long time with the ha
6. OS even though power up by NEC ESMPRO Manager 57 8 35 BMC Configuration BMC Configuration tool Among the BMC configuration information tools there are some tools which cannot be use d to setup NEC ES MPRO Manager e NEC MWA Agent cannot be used e If NEC MWA is stored in the EX PRESSBUILDER DVD ROM A setup of a s ystem management stored in the same EXPRESSBUILDER DVD ROM cannot be used The Console less function of the EXPRESSBUILDER can not be used when NEC MWA is stored in the s ame EXPRESSBUILDER DVD ROM In case of exchange of Management PC If a Man agement PC as an alert receiver has been exchanged register the m anaged server s BMC configurati on information again even when the IP address of the Management PC remains unchanged Otherwise the B MC may failto recognize the alert receiver Function Obtain an IP Address automatically DHCP The managed server included the BMC t hat uses a Management LA N port supports the function Obtain an P Address automatically DHCP 1 Following version of NEC E SMPRO Manager modules supports the se tting of the fu nction Managed server DianaScope The managed serv er that integr ates EXPRESSSCOPE Engine series DianaScope Manager Ver 1 07 01 orla ter gement Card or ft Remote Management Card DianaScope PXE Service Ver 1 03 00 or later 1 DianaScope Agent Ver 2 06 00 or later DianaScope Configuration Ver 1 02 or ater 1 Not Support the mana ged server in
7. a dialup router or a PPP server If an alert rec eiver via modem uses Windows Remote Access Service select Allow any authentication inc luding clear text about the encryption on the Windows Remote Access Service properties Restrictions on use of the standard serial port 2 COM2 If an alert rec ever via modem uses Windows Remote Access Service select Allow any authentication inc luding clear text about the encryption on the Windows Remote Access Service properties The managed server compatible with SOL and set enable on following BMC Configuration items Remote control WAN Direct Redirection LAN Redirection WAN Direct Connection via modem or direct connection has been made Direct connection has been set in the BMC configuration information Even if the NEC ESMPRO Manager and managed server are not connected the BMC occupies the serial port 2 COM2 Check 17 A Before Installation Be sure tor ead this page before installing this pr oduct Security settings Setting up the NEC ESMPRO User Group To make the applications run on the management PC have proper access rights the NEC ESMPRO User Gr oup is needed The NEC ESMPRO User Group name should be determined during the installation The Mana ger setup names it Admi nistrators by default If you want to sp ecify another user group name you must create it before installing the NEC ESMPRO Mana ger and specify the group name during installation T
8. enable 2 Advanced Remote Management Card and ft Remote Management Card If the managed server has been installed Advanced Remote Management Card or ft Remote Management Card the BMC may not immediately obtain the IP address after NEC ESMPRO Manager PXE Service c onfigures the BMC to obtain the IP address by the DHCP Turn the managed server AC OFF and then A C ON because the BMC tr y to obt ain the IP address whenever the managed server is turn ed AC ON Port that BMC uses In case that Linux on the managed server uses port 623 NEC ESMP RO Manager cannot communicate with t he BMC th at uses st andard LAN p ort Perform following settings 1 Add the following entries in services files etc services to reserve port 623 asf rmcp 623 tcp ASF Remote Management and Control Protocol asf rmcp 623 udp ASF Remote Management and Control Protocol 2 Reboot the OS Initialization of the BMC Configuration Information setting When you set Default value on the BM C Configuration Information with DianaScope Agent or NEC ESMPR O Agent Extension or create New Configuration with System Management Tool started from E XPRESSBUILD ER DVD ROM each items of the BMC C onfiguration Information are initia lized If the managed server integrates EXPRESSSCOPE Engine series Advanced Remote Management Card or ft Remote Management Card following items for BMC W eb server are also initialized because they are shared with BMC C onfiguration Information DHC
9. function and remote batch fu nction e While one NEC ESMPRO Man ager is using the remote console function of amana ged server the other NEC ESMPRO Managers cannot use the managed server s remote c onsole function e More than one NEC ESMPRO Manager cannot collect IPMI information from the same managed server c oncurrently e Do notuse more thanone NEC ESMPRO Manager PXE Service Start the NEC ESMPRO Manager PXE Service on only one of Management PC on the s ame network e One EMcard mustbe ma naged by one NEC ESMPRO Manager And plural EM cards and CPU blades on the same chassis must be ma naged by one NEC ESMPRO Manager Power OFF Power Cycle Reset and Dump Since power control is provided by hardware regardless of the state of the ma naged server s operating system the s ystem may be damaged Be careful of o peration under power control Power OFF Power Cycle Reset with the BIOS Setup Utility active If you use the managed server integrated BMC do not execute the Power Off Power Cycle or Reset while t he BIOS Setu p Utility is active on th e managed server Otherwise the alert setting of BMC confi guration will be disabled 42 IPMI information collection While a managed server is tuned OFF some records of management controller in formation and FRU Field R eplaceable Unit information cannot be read in The current status of some sensors cannot be read in either while the managed server is turn ed OFF Restriction on c
10. has been installed restart the compute r andtake the following steps after the ins tallation of NEC ESMPRO Manager completes Select Options Cu stomize My Manager on the Operation Window and set the Method of receiving SNMP Trap to Use SNMP Trap Service on the M y Manager dialog box After the abov e restart the computer 68 Appendix Port numbers Protocols NEC ESMPRO Manager uses the following port numbers and protocols In case of two way protocol upper arrow shows that connection starts and I ower arrow shows that connection turns In case of p ort No unknown unused port is used to start conn ection Web Client_ lt gt Management PC 1 You can change the port number atthe installation or see the C hanging the port number Management PC lt gt Managed Server SNMP report to Man ager INEC ESMPRO Manager Unknown NEC ESMPRO Agent UDP TCP IP report to Mana ger Ec ESMPRO Manager 31134 Ei Unknown NEC ESMPRO Agent TCP IP in Ba nd 9 1 g Auto Registration NEC ESMPRO Manager Unknown Sa NEC ESMPRO Agent Server Monitoring SNMP 9 ge IGMP Auto Registration NEC ESMPRO Manager NEC ESMPRO Agent TCP BMC Setting CS Alert rom BME e from BMC NEC ESMPRO Manager ESMPRO NEC ESMPRO Manager e UDP Server Monitoring NEC ESMPRO Manager 47117 3 GEES SCH Information Collection S pi Remote Batch NEC ESMPRO Manager 47117 3 623 BMC Operation with Command SS H NEC ESMPRO M
11. load such as when 100 of the CPU has been used for a long time period the message Communication with NVBase System Service became invalid may appear Manager applications communicate with a service NVBase System Service The above message appears when the communication is timed out due to high load If this message appears decrease the load on the machine and restart the application When a machine on which the NEC ESMPRO Agent is installed is under high load If a machine on which the NEC ESMPRO Agent is installed is operating with a high load NEC ESMPRO Agent does not respond to the query from the NEC ESMPRO Manager Therefore the following problems may occur The icon for the machine is grayed out on the Operation Window The following error messages are displayed when the DataViewer is started Could not collect information on the host Refer to Recovery Action for errors in DataViewer Help The machine information becomes Unknown on the DataViewer 63 Transmitting and receiving packets between NEC ESMPRO Manager and NEC ESMPRO Agent Packets will be transmitted received between NEC ESMPRO Manager and the Agent at the following times We recommend reasonable care in operating in a system which charges you for things such as connection on a WAN In addition note that a large amount of data is flown in server management by DMI Set On for DMI Agent displayed on a server ic on on the Op eration Window Server management
12. of DHCP In case that BMC on the managed server uses a standard LAN port communica tion between the NEC E SMPRO Manager and System BIOS or BMC is notc ompatible with a DHCP environment Be sure to use a fixed IP address with the NEC ESMPRO server in which the NEC ESMPRO Manager i s to bei nstalled To use a managed server in a DHCP environment start the DianaScope Agent or NEC ESMPRO Agent Extension Setting of Teaming for standard LAN with the OS providing redundancy or multiplexing with multip le network adapters on the managed server installed BMC that uses a standard LAN port The managed server inst alled BMC that uses a standard LAN port shares the embedded st andard LAN c ontroller between BMC S ystem BIOS and OS but th e BMC and S ystem BIOS do not support the LAN t eaming modes including AFT Adapter F ault Tolerance and ALB Adaptive Load Balancing So if the AFT mode or ALB mode was made available by OS NEC ESMPRO Manager can communicate with BMC an d System BIOS only under the following conditions while Failover does not occur If RLB Receive Load Balancing is set with ALB Adaptive Load Balancing disable the RLB If RLB cannot be disabled NEC ESMPRO Manager cannot communicate with BMC Make the Teaming set address preferred primary identical to the LAN1 IP address and MAC address in the BMC configuration information Even if the configuration of LAN2 for the BMC on the managed server is available do not set LAN2
13. sh own below Ex My Manager Internet 192 168 1 0 mapA mapA This problem occurs when a map whose name is the same as its parent map was created at autodiscovery In such ac ase delete the second mapA in this example to resolve the situ ation eSetting a Windows Firewall If the Windows Firewall is enabled communication bet ween NEC ESMPRO Manag er and NEC ESMPRO Age nt will be inter rupted and the system will not work correctly To use NEC ESMPRO Manager with the Windows Firewall enabled open the fo llowing ports Target Ports The following table shows the ports for the Windows Firewall to be set on the Add a Port di alog box ona machine on which NEC ESMPRO Manager is installed Name can be changed Port number Protocol Protocol Environment Inter Manager communication 8806 When Inter Manager communication is u sed When Manager Notification SNMP is us ed default When Express Notification Service is use High Reliable Notification 31134 TCP When Manager Notification TCP IP in Band is used Express Notification via Manager 31136 oY For ports used by NEC ESMPRO Manager see Appendix Port numbers Protoco Is Check d via M anager 66 lt Monitoring a server where multiple IP addresses are set for a single network card gt Problem If a monitored server has multiple IP addresses for a s ingle network card the IP address of the SNMP Re sponse packet from NEC ESMPRO Agent may di
14. the s ystem Careful attention is needed to inst all the program in the environment where reboot cannot be pe rformed from the Start menu such as on Remote Desktop of Windows XP The operating system can be restarted by running the following command at Command Prompt Tip Ex When you want to re start the system immediately shutdown r t 0 Installation for multisession terminal server access Perform the fo llowing operation to install the NEC ESM PRO Manager for multisession Terminal Server access e For Windows Server 2003 Windows Server 2003 R2 Use Add New Programs from Add or Remove Programs in Co ntrol Panel e For Windows Server 2008 Use Install Application on Terminal Server in Co ntrol Panel e For Windows Server 2008 R2 Use Install Application on Remote Desktop Server in Control Panel elf you do not follow the procedure above a message indicating the occurrence of the error during the setup is displayed and the setup stops e If NEC ESMPRO Mana ger Ver 4 1 or lat er has been already installed you can update it to this version If any version other than the above has been installed uninstall it before installation e Note that if you perform update installation from NEC ESMPRO Manager Ver 5 0 or prior with the Web Component installed the Web Component will be uninstalled at the update installation e Note that BMC Remote Control Tool for out of band management included in the NEC ESMPRO Manage r Ver 4 43
15. tool is co ntained in the JRE Create the key as follows In the case of NEC ESMPRO Manager installed in C Program Files ESMPRO Windows 32 bits C Program Files ESMPRO ESMWEB jre bin keytool genkey alias tomcat keyalg RSA Windows 64bits C Program Files x86 ESMPRO ESMWEB jre bin keytool genkey alias tomcat keyalg RSA Some messages are displayed with dialog style Input the information about the creator of the key You need to set the same password as the keystore password to the key password for lt sdo gt The following is shown an example Enter keystore password What is your first and last name Unkno wn Scott Oaks What is the name of your organizational unit Unknown SMCC What is the name of your organization Unkno wn Sun Microsystems What is the name of your City or Locality Unknown New York What is the name of your State or Province Unknown NY What is the two letter country code for this unit Unknown US Is lt CN Scott Oaks OU SMCC O Sun Microsystems L New York S NY C US gt correct no yes Enter key password for lt sdo gt RETURN if same as keystore password Confirm that the key was created USERPROFILE keystore USERPROFILE means C Document and Settings lt logon user gt Tip 31 ER 2 Change the setting of NEC ESMPRO Manager lt Define a SSL HTTP 1 1 Connector on port 8443 gt lt NOTES Delete th ese lines lt Conne
16. you allow Application event log when installing NEC ESMPRO Manager When installing NEC ESMPRO Manager the following event will be reported on Application event log T hi s does not cause a problem with security so you do not need todo anything for it Source Event ID Type Description WinMgmt 5603 Warning A provider ServerManager WMI Support eX tension has been registered in the WMI n a mespace Root NEC ESMPRO SM WSX but did not specify the HostingModel property This provider will be run usi ng the LocalSystem account This account is privileged and t he provider may cause a security violation ifitdoe s not correctly impersonate user reque sts Ensure that provider has been reviewed for s ecurity behavior and update the H osting Model property of the p rovider registration to an acc ount with the least privileges possible for the req uired functionality In addition to the above there is ESMPROProvider asa provider name Source and Description might somewhat vary depending on an operating system 49 Replacing a managed server To replace a managed server without changing its server name or its IP address execute Ch eck Connection on the C onnection Setting view of NEC ESMPRO Manager after replacing it If you do not a new server is not recognized and the server status or the configuration information is not cor rectly displayed Auto Registration e Even if managed servers that are re gister
17. A 1 INSTAL 1 6342F 1 setup exe Make sure you typed the name correctly and then try again To search for a file click the Start button and then click Search Alarm category of HP OpenView Network Node Manager If you uninstalled the HP OpenView Integration ESMPRO Alarms remains inthe alarm category of HP Open View Network Node Manager In such a case delete it by hand 40 d Notes Check the following points after installing the NEC ESMPRO Manager 8 NEC ESMPRO Manager Installation If you install the NEC ESMPRO Manager on Windows Server 2003 or Windows Server 2008 and later do not delete user account Administrator from Imp ersonate a client after authentication of L ocal Security Policy NEC ESMPRO Manager cannot be downgraded to the older version If you want to use the older version uninstall the current version and then install new version Note All the registered information will be deleted as the result of the uninstalling You should lo gout from the web browser thatis login to the NEC ESMPRO Manager before the NEC ES MPRO Manager is u pgraded After the NEC ESMPRO is upgraded during login some error ma y be d ispla yed on any web browser When the error is displayed you should close web browser that is login to the NEC ESMPRO Manager and restart the following services ESMPRO SM Web Container ESMPRO SM Common Component If installer displays either of the following message execute th
18. Agent on the same computer specify the IP ad dress assigned to the network card or the hostname as the SNMP trap destination for the computer instead of the loop back address 127 0 0 1 If you specify 127 0 0 1 unknown server may be displayed on the Alert Viewer On the other hand you may need to specify 127 0 0 1 for a computer not connected to the network For mor e information see Settings on Standalone Environments Without Network Connections below If the follo wing is dis played onthe AlertViewer even when you have specified as above Component unknown server Address 127 0 0 1 change the IP address to 127 0 0 1 on the properties of the serveric on on the Op eration Window 64 eSettings on standalone environments without network connections When you install the NEC E SMPRO Manager and the NEC ESMPRO Agent o n a machine together if the m a chine is not connected to the network take the following steps to monitor the machine itself e Specify 127 0 0 1 for Start Address and End Address as arange for the Auto discovering e Specify 127 0 0 1 forthe SNMP trap destination If you have already registered server icons execute AutoDiscover after deleting the icons Threshold dialog box for the temperature sensor For some servers only the F atal status may be displa yed on the dialog box for setting threshold values of th e temperature sensor In this c ase the sliders show yellow Warning and red Fatal but green is di
19. C ESMPRO Manager Direct connection Mo de NEC ESMPRO Manager Unknown gt 47149 1 DianaScope Modem Ag m connection lt ent 1 The module uses the lowest unused port of the range Applications run on the Management PC rane E e oo ESM Base Service Unknown 8806 ESM Base Service Communication ad Alert Viewer Alert Viewer Fi e ESM Alert Service 1 You can change the port number from Tools Port Settings of AlertViewer Adding a Firewall exception is not needed 71 Services NEC ESMPRO Manager NEC ESMPRO Manager uses the following services EE Communication base for NEC ESM Command Service Invemd exe Periodical command execution ESM Remote Map Service humpen D Z Remote Map status lesmdsvnt exe 3 ESMPRO SM Base Service esmdsvap exe Server status watching ESMPROISM Common Component eng 1 This service has sto pped when Receive from Agent TCP IP of the T CP IP Report Setting is disabled 2 The startup is setas M anual by default 3 For ESMPRO SM Base Service esmdsvnt exe is registered as aservice process and esmdsvap exe is sta rted and stopped on starting and stopping the service e Dependencies of the services The dependencies of the services are the followings Alert Manager Main Service NVBASE System Service ESM Alert Service Alert Manager Socket R Service Dmi Event Watcher ESM Command Service ESM Remote Map Service ESMPRO SM Base Service ESMPRO SM Trap Redir
20. Express5800 NEC NEC ESMPRO Manager Ver 5 4 Installation Guide Windows Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapters Appendix Introduction NEC ESMPRO Manager System Requirements Before Installation Installation After Installation Uninstallation Notes E5 41 02 STD NEC Corp oration 2011 Contents Ee 2 Abbreviations of Operating SYStemMS ii 3 Ree A External Libraries ii E riale ili ib 5 Attention and supplementation with this book 8 We Introduction ce e i rei ela dii LIO lil rai 9 2 NEG ESMPRO Ma a ger oheana eE Aa RT a os 10 3 System Requirements 22 ili re 11 DL Management a O A E E ETE 11 3 2 Managed E EE 13 3 3 Requirements for connection between the management PC and managed server 14 3 4 Notes on managed servers and network devices ie 16 4 Before Installation ape eee areata 18 d Installationi ici alpino Pr alta 21 4 1 Installation Procedure iii dee aaa 21 3 2 Notes oni installation issie ila olii iii ici 28 e al en EE 29 7 Uninstallation data denza E a 38 G Blieder UE 38 7 2 Notes on Uninstallation i 40 ler 41 8 1 NEG ESMPRO Manager ciano Lrea al ao aliena LIE arena 41 amp 2 NEC ExpressUpdate iaia Senn hea a eee i 52 8 3 NEC ESMPRO Manager PXE Service e 54 8 4 Managed Servers iui aaa 56 8 35 BMC Configuratio ori lai ed ani 58 ee EE 60 8 7 Applications
21. Information When BMC send alert to management PC via modem itis necessary the following Dial up router or PPP server 14 e Direct connection It canbeo nly used to connect with BMC RS 232C cross cable The serial port for direct connection on ESMPRO server NEC ESMPRO Manager must be set following on the operating system Bits per speed It should be set a same value with a value of BMC co nfiguration ona man aged server The default value of BMC configuration is 19 2Kbps Data bits 8bit arity S None Stop bits bit Flow control Hardware CTS RTS 15 3 4 Notes on managed servers and network devices This section e xplains particular notes on managed servers and network devices Use of network switch router If the managed server installed BMC that uses a standard LAN port or loaded Advanced Remote Manage ment Card and there is ne twork switch router be tween manager se rver and the managed servers sett he network switch router to receive Gratuitous ARP See each document of the switch router about ho w to set it If Gratuitous ARP cannot be received managed server that is po wer off status is not con nected Use of a layer 2 layer 3 switching hub Set Disable for the STP Spanning Tree Protocol function of the switching hub or the STP ofthe portt o which amanaged server is connected Set Enable for the a uto negotiation function of the port to which a managed server is con nected Use
22. P Configuration IP Address Subnet Mask Default Gateway How tos et the Web server is follo wing e Select System Management Tool on Tool started from E XPRESSBUILDER DVD ROM and then s elect Web server of BMC e Login toWeb server of the BMC and th en select Configuration Network 59 6 6 Web client Operation from two or more browsers NEC ESMPRO Manager cannot be operated using two or more browser windows by one Web client When y ou use the browser which has tabbed browsing the NEC ESMPRO Manager cannot be operated using two o r more t ab Downloading Configuration Information File When you try to download the file from Configuration Information File of Linkage Service on NEC ESMPR O Manager Internet Explorer may block the download Internet Explorer will also display the message on the information bar In this case you can download the file with following settings 1 Click information bar on Internet Explorer 2 Click Download File 3 Read theconfirmation message carefully and select Save eJava Plug in version To login to E XPRESSSCOPE Engine series thr ough NEC ESMPRO Manager Java plug in of the web browser should be version 5 0 and above If JRE plu g in version is 1 4 2 _11 and below the web browser may stall Internet Explorer e The login to EXPRESSSCOPE Engine series screen might not be displayed on Internet E xplorer In this case add URL of the EXPRESSSCOPE Engine s
23. RO Mana ger to manage a ma ximum of 100 0 servers 12 3 2 Managed server A server tob e managed by NEC ESMPRO Manager is as foll ows e About the managed server integrated BMC Baseboard Management Controller see Appendix C Manage d Components Summary in NEC ESMP RO Manager Verb Setup G uide Check e If you use SNMP Simple Network Management Protocol monitoring function the following software is ne ed on managed server It is no matter if BMC is inte grated or not NEC ESMP RO Agent Ver 4 1 and above Check e f you use NEC ExpressUpdate function that manages versions of modules like firmware and software the following software or EXPRESSSCOPE Engine 3 is required onthe managed server NEC E xpressUpdate Agent e f you manage RAID system using Universal RAID Utility on the managed server the following software is required on the managed server Universal RAID Utility ver 2 1 and above Check 13 2 3 Requirements for connection between the management PC a nd managed server Provide an environment in accordance with the co nnection type to be used e LAN connection TCP IP network Y Check Modem connection It can be only used to connect with BMC Phone line Modem Use a modem that supports the following functions Baud rate 19 2Kbps Data bits 8bit Parity i None Stop bits 1bit Flow control Hardware CTS RTS Y Check Other
24. SNMP Trap Setting of th e AlertViewer After the abov e restart the computer 48 Power saving mode of the operating system e When a computer on which NEC ESMPRO Manager is installed goes into a power saving mode all featu res of NEC ESMPRO Manager such as alert reception server status monitoring and automatic statistical data collection stop Itis recommen ded that you disable the power saving mode e When a monitored server with the Wake On Directed Packet option enabled for the network adapter settin g goes into the power saving mode the server is powered on immediately by the server status monitoring feature of NEC ESMPRO Manager which regularly sends packets to the server In such a case disable t he Wake On Directed Packet option System event log when installing NEC ESMPRO Manager on Windows Vista When installing NEC ESMP RO Manager on Windows Vista the following event may be reported on Windows Logs System This event is not a problem Source Event ID Type Description Windows Defender 3004 Warning Windows Defender Real Time Protection agent has detected changes Microsoft recommends you analyze the software that made these changes for potential risks You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer Allow changes only if you trust the program or the software publisher Windows Defender can t undo changes that
25. Security Center Windows Firewall Select General tab and uncheck Don t allow exceptions e Select Exceptions tab and check File and Printer Sharing 2 Configure File Sharing e Control Panel Appearance and Themes older Options Select View tab and uncheck Use simple file sharing Windows Vista 1 Configure Windows Firewall e Control Panel Security Windows Firewall Allow a program through Windows Firewall Select Exceptions tab and check File and Printer Sharing 2 Configure File Sharing e Control Panel Appearance and Personalization Folder Options Select View tab and uncheck Use Sharing Wizard 3 Configure UAC e Control Panel User Accounts User Accounts Turn User Account Control on or off uncheck Use User Account Control UAC to help protect your computer Windows 7 1 Configure Windows Firewall e Control Panel System and Security Windows Firewall Advanced Settings Inbound Rules Select File and Printer Sharing and execute Enable Rule 2 Configure Configuration e Control Panel User Account and Family Safety User Accounts Change User Account Control settings Select Never notify Windows Server 2003 Windows Server 2003 R2 1 Configure Windows Firewall e Control Panel Windows Firewall Select General tab and uncheck Don t allow exceptions e Select Exceptions tab and check File and Printer Sharing Windows Ser
26. Select NEC ESMPRO Manager from the list of the installed programs to remove it 4 Select features you want to remove Select the item to be u ninstalled and click OK Remove All Removes NEC ESMPRO Manager and all added features Remove additional features Removes fe atures you selected Features that were not added are grayed out and cannot be sel ected f uninstallation Selection xi Select features you want to uninstall All features will be uninstalled C Remove additional features The features you selected from the following will be uninstalled 7 PXE Service HP Openview Integration If no features are added this dialog box is not displayed 38 5 Confirmation for uninstallation Confirm that any applications related to NEC ESMPRO are n ot running and click OK The selected features will be uninstalled Uninstall NEC ESMPRO Manager x Uninstallation of NEC ESMPRO Manager will start Please terminate all running applications before the uninstallation E Cancel 6 Confirmation for deletion of the folder If there isno folder of update package this dialog box is not d isplayed Select whether you delete the preservation folder of update package and click Next x Common Component InstallShield Wizard Deletion of update package preservation folder Do you delete the preservation folder of the update package I do not delete the preservation fold
27. Tip installation The NEC ESMPRO Manager login window opens Enter the administrator name and the password that were registered at the installation and click the Login button NEC ESNPRO Menager Version Nicresoft Internet Explorer Ele Edt Mew Favorites Tools Ho is E H ipe grat b060 N EC Empowered by innovation ESMPROS Manager Ven wen Ab Rights Rosaires 29 When the login succeeds the fol lowing window appears Aler n Toch Ervesrrneri Satrg Abed SEC Ern Manat Her RAD Szen Mida Advanced Mate Setting environment You can change the optional setting of the NEC ESMP RO Manager Click Environment Setting on the Header menu to check the setting For details see the online help e Set a modem The modem that is used to connect with a managed se rver should be set on the operating system on th e Management PC If Management PC has plural modem driver on Windows input the modem name to use the con nection i n the DianaScopeModemAgent ini fle under the Sytem32 folder The modem names are sho wn on devic e manager on Windows The following isan example of DianaScopeModemAgent ini file 30 SSL If you need to login to the NEC ESMPRO Manager using SSL you should change the setting of the NEC ESMPRO Manager Perform the procedure that is necessary in order to use SSL with the NEC ESMPRO Manager as follows 1 Create a key The Key tool is needed for creating the key using with SSL The Key
28. U blades are in the same segment gt Register EM Ca rds first and then autodiscover corresponding CPU blades or speci fy the range of the addres ses to include the EM Cards and the CPU blades that are in the same Blade Enclosure and autodiscover the m lt When EM Cards and CPU blades are in different segments gt Register EM Cards first and then autodiscover the corresponding CPU blades Display of the network speed on the DataViewer e When you monitor Linux servers Speed will not be displayed on the Network General view of D ataViewer Insuch ac ase check it on monitored s ervers e When you monitor Windows servers which have network interfaces of which speeds are 10Gbps or over Speed may not be displayed correctly on the Network General view of DataViewer In such a case check iton them onitored servers e When you monitor Windows Server 2008 servers which have network interfaces with which a cable is not connected an incorrect value 4 294 Mbps may be displayed for the Speed on the Network General vie w of Dat aViewer 67 Display of the network status on the DataViewer When you monitor a serv er with Windows Vista installed the message Dormant appears for Status onthe N etwork General window of the DataViewer even if the network properly works In such a cas e check the net w ork status on the monitored server Display of the teamed network interfaces on the DataViewer If network interfaces are teamed on aserve
29. anager 47117 3 BMC Line I F SE Power Control NEC ESMPRO Manager 47117 3 BMC gra Remote Console 69 UDP Remote Console CUI non SOL NEC ESMPRO Manager 47115 2069 System BIOS 7 weg IER BMC configuration NEC ESMPRO Manager 67 S with network booting PXE Service or 4011 a Unknown RIEM DIOS 69 Remote Wake Up NEC ESMPRO Manager 10101 LAN Board TCP gt e Information Collection 47120 DianaScope Agent through NEC ESMPRO ANEC ESMPRO Manager Unknown 4 NEC ESMPRO Agent 47129 4 gent Extension Extension TCP 47120 DianaScope Agent Scheduled Running NEC ESMPRO Manager Unknown gt 47129 4 NEC ESMPRO Agent lt Extension Search of NEC ExpressU UDP pdate Agent Universal R INEC ESMPRO Manager Unknown gt 427 penna n AID Utility en niversa ility i TCP NEC ExpressUpdate Univ ExpressUpdate Agent ersal RAID Utility NEC ESMERO Manager Universal RAID Utility NEC ExpressUpdate Univ TCP di ExpressUpdate Agent ersal RAID Utility event mINEC ESMPRO Manager 8080 Universal RAID Utility onitoring gt A UDP Remote installation of the nt NEC ESMPRO Manager TCP When managed server s OS is Windo ws type Unknown 445 OS Remote installation of the NEC E xpressUpdate Age TCP nt NEC ESMPRO Manager Unknown gt 22 OS When managed server s lt OS is Linux type 1 The port number used by TCP IP report to Mana ger can be changed in TCP IP Report Setting screen of AlertViewer 2 The BMC s port
30. and the BMC cannot receive any packets from the NEC E SMPRO Manager 44 SEN Card registration e When you resister the EM Card you need to set valid on SN MP management and Management Control er management each other e If the conn ection is failed at Auto Registration or Check Connection it is not rec ognized as EM Card b ecause both management is invalid In this case set correct connection setting and execute Check Conn ection again e If you register the EM Card from Operation Window the EM Card is registered invalid status on NEC ES MPRO Manager So you need to e xecute Check Connection to manage it Remote Control When all the following conditions are satisfied remote control cannot be executed from NEC ESM PRO Manag er e NEC ESMPRO Manager is installed on the server whose operating system is Windows since Windows Vis ta or Windows Server 2 008 e The managed server has either following BMC BMC uses standard LAN port Advanced Remote Management Card or equivalent BMC e The managed serverhas been power off If you manage the server satisfied above condition install NEC ESMPRO Manager on the server whose o perating system is the o Ider version of Windows Vista or Windows Server 2008 for example Windows XP Display of the monitoring window If you exit and restart the monitoring window of the NEC ESMPRO Manager with the Alert Viewer started the displayed AlertViewer window is rewritten and the window may not be
31. ate of firmware and software on the managed server NEC ExpressUpdate NEC ExpressUpdate is the function that manages versions of module s like firmware and so ftware on the m anaged server and th at updates the mo dules NEC ExpressUpdate can download the update packages automatically for the m anaged server and install th em without stopping the system 10 3 System Requirements NEC ESMPRO Manager requires the following hardware and software 3 1 Management PC e Hardware Machine Memory Free hard disk space Software Operating system A computer on which an o perating system supported b y NEC ESMPRO Ma nager can be inst alled Intel Pentium 4 1 3GHz or higher or equivalent compatible processor is rec ommended Memory required for running the op erating system plus 180MB or more 25 6MB or more is recommended 340MB or more Windows 7 up to SP1 Windows Vista up to SP2 Windows XP up to SP3 f or 32 Bit up to SP2 for x64 Edition Windows Server 2008 R2 up to SP1 Windows Server 2008 up to SP2 1 Windows Server 2003 R2 up to SP2 Windows Server 2003 up to SP2 NEC ESMPRO Manager PXE Service Windows Server 2003 R2 up to SP2 Windows Server 2003 up to SP2 1 2008 Foundation SP2 is not sup ported Web client Internet Explorer 7 0 8 0 Firefox 3 5 3 6 Windows Lin ux 11 e Number of managed servers Addition of server licenses permits a s ingle NEC ESMP
32. by DMI is for other vendor s server cl ient on which DMI is in stalled You do not need t o use DMI for mana ging machines on which NEC ESM PRO Agent is inst alled e At autodiscovery of servers on the Operation Window e Ata specified interval after specifying regular autodiscovery on the Operation Window e When deleted server where DMI age nt is checked for its properties on the Oper ation Window e When DMI Agent is re gistered on the Op eration Window e When the DMI Agent is turned OFF onthe Operation Window e When the DMI Agent is turned ON on the Operation Window e When Remote Wake UP is executed on the Oper ation Window e irregularly after specifying inter manager communication on the Op eration Window e At receiving an SNMP Trap e At receiving DMI event e At startup of the o perating system for all the DMI agents registered at the Operation Window e About every one minute after DataViewer is started e About every one minute after GraphViewer is st arted e At aspecified interval fora specified server after setting Automatic Data Collection e Regular polling about every one minute to monitor server status This can be avoided by turning Watch Server Status off at the Prop erties dialog box on the Operation Win dow s server icon However the server status will not be reflected in the color of the icon on the Operation Window eSetting an SNMP trap destination When you install NEC ESMPRO Manager and NEC ESMPRO
33. ce C HF OpenView Integration Installshield Features tobe displayed in the list var y depending on your environment features that c Tip 7 Select the installation destination For update installation this is not displayed an be installed are listed If no features can be added this dialog box is not displayed Select the installation target folder and then click Nex t NEC ESMPRO Manager Choose Destination Location Select folder where setup will install files Se Installshield 23 8 Check the current settings The current settings ar e displayed Check them and click Next NEC ESMPRO Manager xi Start Copying Files Review settings before copying files Setup has enough information to start copying the program files If you want to review or change any settings click Back If you are satisfied with the settings click Next to begin copying files Current Settings Please confirm the configuration below Name USER Company COMPANY Install Path C Program Files ESMPRO Additional features PXE Service HP OpenView Integration InstallShield 9 Enter the NEC ESMPRO User Group For up date installation this is not dis played Specify the NEC ESMPRO User Group and then click Next NEC ESMPRO BASE Setup x Enter Text Please enter information in the field below Specify NEC ESMPRO user group Administrators InstallShield lt Back
34. ctor port 8443 NOTES Change it if you need maxHttpHeaderSize 8192 maxThreads 150 minSpareThreads 25 maxSpareThreads 75 enableLookups false disableUploadTimeout true acceptCount 100 scheme https secure true clientAuth false ssIProtocol TLS keystoreFile lt the directory that contains keystore gt keystore keystorePass lt the password gt NOTES Add thes e lines 1 gt NOTES Add these lines 3 Reboot the Management PC Reboot the s erver installed the NE C ESMPRO Manager 4 Login Confirm to login to the NEC ESMPRO Manager with https Make access to the following address using the Web browser on the Web client https the comput er name inst alled the NEC ESM PRO Manager port number that is specified in server xml esmpro An example of address to access from the web browser on the M anagement PC is shown https localhost 8443 esmpro Changing the port number You can change the available port number after installation of NEC E SMPRO Manager An example of address to access inthe HTTP connection port 8080 1 Stop the following two services ESMPRO SM Common Component ESMPRO SM Web Container Elo Aton yew De CECR HECK Y Select an Rem to view ts description E el ESM System Management Service Status Started Es Esmcommontervice Started Started Sorted KEE E A Sere Replication Allows files a Help and Support Enables He Sta
35. e i nstallation again It failed in the writing in a necessary file of the Comm on Component Close of the necessary file for Common Component failed After NEC ESMPRO Manager is upgraded NEC ESMPRO Manager on the web browser may display inco rrectly Take the follo wing steps to avoid it Internet Explorer 8 1 Click the S afety menu 2 Select Delete Browsing History 3 Select the c heckbox for Temporary Internet Files 4 Click the D elete button Internet Explorer 7 1 Click the Tools menu 2 Select Delete Browsing History 3 Click the D elete files b utton 4 Click the Yes buttonin the confirmation window 5 Click the C lose button Firefox 3 5 3 6 1 Click the Tools menu 2 Select Clear Recent History 3 Select the D etails button 4 Select the C ache checkbox 5 Click the C lear Now button eSetting a Windows Firewall If the Windows Firewall is enabled communication of the NEC ESMPRO Manager with a Web client and a m anaged server will be interrupted and the system will not work correctly To use NEC ESMPRO Manager with the Windows Firewall enabled open the required ports Use of two or more NEC ESMPRO Manager A single managed server on th at Management Controller management is effective can be controlled remotely by up to three Management PC F ollow these notes on the remote c ontrol e Use only one NECESMPRO Manager to set execute the scheduled running
36. e machine Monitoring Ver 3 2 or prior version of NEC ESMPRO Agent and DMI Agents A function for monitoring Ver 3 2 or prior version of NEC ESMPRO Agent and DMI Agents has been remo ve d from the N EC ESMPRO Mana ger Ver 4 3 orlater As a result the Manager behaves as fo llows By performing auto discovery server icons are re gistered on th e Operation Window SNMP traps and DMI ev ents sent from monitor ed servers are dis played on the AlertViewer properly If the Watch Server Status properties are On for Ver 3 0 or prior version of NEC ESMPRO Agent the status color is displayed in gray unknown Set Off forthe Watch Server Status properties or delete t he icon of the Agent Status of DMI Agents is not monitored through DMI eve n if the W atch Server Status properties are On The information of Ver 3 0 or prior version of NEC ESMPRO Agent and the DMI Agents is not viewed o n the D ataViewer or the GraphViewer and not collected by the Automatic Data Collection function Monitoring storages for NEC ESMPRO Agent Ver 3 0 to V er 3 1 is not supported Receiving DMI events from the machine belonging to multiple networks Receiving DMI events fromthe machine with multiple IP addresses belonging to multiple networks may not b e available vUsing NEC ESMPRO Manager on a machine with a high load When a machine on which the NEC ESMPRO Manager is installed is under high load If you use the machine with an extremely high
37. ection ESMPRO SM Common Component ESMPRO SM Web Container DianaScope ModemAgent 72 e Order of starting or stopping services To start or stop services perform the following procedure eStarting services Alert Manager Main Service ESM Base Service ESM Remote Map Service ESM Command Service ESM Alert Service Dmi Event Watcher ESMPRO SM Base Service ESMPRO SM Trap Redirection AlertManager Socket R Service ESMPRO SM Web Container 11 ESMPRO SM Common Component o o Jo mF WON D 12 DianaScope ModemAgent eStopping services 1 DianaScope ModemAgent ESMPRO SM Common Component ESMPRO SM Web Container AlertManager Socket R Service ESMPRO SM Trap Redirection ESMPRO SM Base Service Dmi Event Watcher ESM Alert Service o o Jo mF WON ESM Command Service l D ESM Remote Map Service ESM Base Service 12 Alert Manager Main Service It may be stopped depending on the settings In such a case there is no need to start or stop the service 73 PXE Service The following services is installed when you select PXE Service on the installation ESMPRO SM PXE Agent Service PxeAgent exe Command execution from the main service ESMPRO SM PXE TFTP Service RMVtfldr exe A file transfer to the managed server ESMPRO SM PXE BINL Service RMVBINLS exe The boot of the managed server ESMPRO SM PXE Main Service RMVAUTH exe PXE Service main service e Procedures to start or st
38. ection window is displayed select the d evice you are using If Windows Autorun Menu does not launch run lt revision number gt YWWINYESMPROYENYESMMENUYsetup exe included in the DVD ROM t o start up NEC ESMPRO Setup 3 Click Setup software and then NEC ESMPRO NEC ESMPRO Setup la unches and the Main Menu is displayed If User Account Control is enabled on Windows Vista or Windows Server 2008 an d later t he User Account Control window appears Click Co ntinue to proc eed 4 Click Manager on the main menu of the NEC ESMPRO Setup window xi NEC ESMPRO Setup Main Menu Manager BMC Configuration 21 ER g h DS The displayed menu varies depending on the environment Tip Enter the user information For update installation this is not d isplayed Enter your user name and company name and then click Next Enter your user name and compa ny name and then click Next NEC ESMPRO Manager Customer Information Please enter your information COMPANY Installshield The user name and the company name entered here are information the NEC ESMPRO Manager manages There are no influences to the user registration information of the operating system 6 Select features to be added Features that can be added to NEC ESM PRO Manager are list ed Select features you want to a dd and click Next NEC ESMPRO Manager Select Features Select the options you want to install Mm PXE Servi
39. ed only to the Operation Window are out of the se arch range fo r Auto Re gistration they are listed in the Auto Registration list and registered to the NEC ESMPRO Mana ger as managed servers e f any server that is not sup ported such as NEC ESMPRO Agent Ver 4 1 or prior is included in the sear ch range for Auto Registration the server is not registered to NEC ESMPRO Manager However it is regi stered to the Operation Window e After you register a CPU blade managed via only SNMP to create the chassis information to register ano ther CPU blade on the same chassis with the management controller enabled delete the previously regist ered CPU blade managed via SNMP and register it again e Do not perform other operations or move to another window during Auto Registration or Check Connectio n e If aserver for which Check Connection is not performed is included in the search range for Auto Registra tion be sure to execute Check Connection for it befor e Auto Registration e After auto discovery is finished from Web browser the server icon is also put on the Operation Window Change the icon location manually if you feel the location is not appropriate Changing Status Polling Interval The default value for SNMP status polling interval is 1 minute To change it change the value set in Server Status Polling Interval min on the server icon displayed on th e Operation Window Recovery from system error If asystem error occurs follow
40. er InstallShield Wait for a while until the uninstallation completes During the uninstallation some uninstallation windows will appear 7 The uninstallation completes Click OK an d then restart the op erating system the system will not automatically restart Ifthis computer is intended to be used in EXPRESSCLUSTER system you need to do some ex tra work before restarting the computer Refer to the E XPRESSCLUSTER document Uninstall NEC ESMPRO xj i Uninstallation completed Please restart the computer 39 4 2 Notes on Uninstallation Message after NEC ESMPRO Manager Uninstall Windows Server 2008 R2 Windows 7 uninstalling NEC ESMPRO Manager the me ssage that Windo ws Expl orer has stopped working might be disp layed However uninstallation was normally completed The system do esn t have the influence Program Compatibility Assistant dialog box A message This program might not have uninstalled correctly may popup after uninstalling NEC ESMPRO M anager complete In such a case you can safely click This program uninstalled correctly or Cancel button t o close the dialog because the uninstallation is done successfully Message at reactivation The following message might be dis played atthe time of the firsts ystem reboot after ESMPRO u ninstall but i t is no pr oblem because it is a known issue of InstallShield 2008 H PROGRA 1UNSTAL 146342F 11setup exe Windows cannot find H PROGR
41. eries to A dd this Web site to the zo ne 1 Select Internet Options on Tools menu of Internet Explorer Click the S ecurity tab Click Local Internet zone and then click Sites button Enter the URL of the E XPRESSSCOPE Engine series on add this Web site to th e zone For example If the EX PRESSSCOPE Engine series has IP address 192 168 0 100 the URL is http 192 168 0 100 5 Click Add button and then click OK gt V N e The screen in cluding Java Applet might not be displayed on Internet Explorer Through the following procedure the situation can be avoided Disable the check box Java control panel Advanced tab Enable the next generation Java Plug in Note on using Internet Explorer since version 7 If you login to NEC ESM PRO Manager Ver 5 from Web client using Internet Explorer for a long time acc ordin g to Internet Explorer restriction for detail see Microsoft Knowledge Base 830555 memory usage of Internet Explorer on Web client will increase About 10MB a day at maximum So do following processes if you use it foral ong time after login from Web client Logout Web client regularly The increased memory by Internet Explorer restriction will be released by logout Using Firefox The screen including Java Applet might not be displayed on Firefox Through the following procedure the situ ation can be avoi ded Modify the version of Java Plug in of Web browser Use Internet Ex
42. ert Manager Socket R Service does not actually stop In such a case alert messages can never be received but an unnecessary service is running This results in a waste of resources In addition whenever you change this status to Receive valid green the following error message appears Failed to start the service Alert Manager Socket R Service When you have changed from Receive invalid red to Receive valid green Although the following message appears the status of each item is changed to Receive valid green for Receive from Agent TCP IP However alert messages cannot be received because the service Alert Manager Socket R Service failed to start Failed to start the service Alert Manager Socket R Service 65 Work Around If you have changed each item on Receive from Agent TCP IP as user without Administrators privilege take the fol lowing procedure Logon as a user with Administrators privilege If you have changed each item from Receive valid green to Receive invalid red restore it to Receive valid green and change it to Receive invalid red again If you have changed each item from Receive invalid red to Receive valid green restore it to Receive invalid red and change it to Receive valid green again Maps to be specified at autodiscovery After you execute Autodiscover on the Op eration Window maps may be displayed as if the y were registered i nfinitely as
43. ffer from the destination address in the IP header of the SNMP Request packet from NEC ESMPR O Manager In such a case if NEC ESMPRO Manager receives the Response packet from NEC ESMPRO Agent befor e Windows Firewall Service starts the server can not be monitored thereafter Work Around On the Op eration Window of the NEC ESMPRO Manager open Properties on the server icon change the IP address to another one that is seton the monitored server and reboot the Manager computer Autodiscovery of Blade Servers When you execute Autodiscover and register blade servers the number of slots for sto ring blades may be dis played differently from the actual one and so me blade images may be placed out of the frame In such a ca se follow the steps below to change map properties on the Operation Window 1 Right click the target blade map icon and select Prop erties from the pop up menu 2 Double click Background and s elect an appropriate background image 3 Double click Maximum Number of Blade Slot in Chassis and set an actual maximum number of slots 4 Click OK to complete the settings Autodiscovery of SIGMABLADE When CPU blades are autodiscovered before EM Cards are done the autodiscovered CPU blades will be regi stered directly under the network map that you specified at autodiscovery not under a blade map In such a case delete the registered CPU blades and autodiscover them a gain as fol lows lt When EM Cards and CP
44. ged server s upport SOL However there are the following notes e Use ofserial port 2isr estricted See Notes on Managed Servers and Network Devices There are the following notes in the managed server which does not support SOL e Do notattempt to boot Windows or Linux on the managed server when you use Remote Control function with utility boot mode via LAN connection Booting of Windows or Linux may result in a fai lure e To operate RAID EzAssist for a SOL incompatible managed server from the CUI remote console via LAN set the item Console Redirection to Disable on the BIOS Se tup Utility screen reboot the system and then boot the RAID EzAssi st Configuration Utility e The remote console by the redirection function of Linux and the remote console of SAC Special Administr ation Console of Windows Server 2003 cannot be used via LA N Power control with the BIOS Setup Utility Active If you use the man aged server integrated BMC do not control the power supply while the BIOS Se tup Utility is active on the managed server Otherwise the al ert setting of BMC configuration will be isabled CUI Remote Console of DOS To execute the CUI remote console function of the DOS screen select Server Console Redirection and ch ange ACPI Redirection to Disable on the BIOS Set up Utility screen of the man aged server if ACPI Redir ection exists on the Console Redirection CUI Remote Console after Windows boot e If the managed
45. he NEC ESMPRO User Group is case s ensitive Also to make this security feature function effectively install the NEC ESMPRO Mana ger on a hard drive for matted with NTFS Confirming the disk space required for operation Prepare sufficient free space inthe fo Ider you specified at installation By default the installation folder is Pr ogram Files ESMPRO on the system drive The following files are added at operation See them before you calculate the required disk space e Managed server About 10KB of disk space is required per managed server Moreover when the IPMI inf ormation is collected maximum of 60KB of disk sp ace is required e Alert About 1KB of disk sp ace is required per alert Setting access permissions When installing the NEC ESMPRO Manager in an already existing folder the NEC ESMPRO Manager will not operate unless the access permissions required for the NEC ESMPRO Manager operation have been set When installing the NEC ESMPRO Manager in a fold er that does not exist the follo wing access permissions are setby the installer Administrators Full Co ntrol All All Everyone Read RX RX SYSTEM Full Control All All If you specified a user grou p other than the default Administrators as the NEC ESMPRO User Group at the installation Full Control access permissions will be set for it 18 Remote installation of NEC ESMPRO Manager When installation of tte NEC ESMPRO Mana ger completes you need to re boot
46. imeType text html text xml Reloeno Y E LT 33 34 3 Edit shortcut file esmpro The esmpro file is on the NEC ESMPRO Manager installed folder ESMWEB In this file you searc h the following description specified port number 8080 and change the port n umber em P esmpro Notepad Jos File Edit Format We Help Internetshortcut URL http localhost 80soYesmpr of 4 Start the following two services ESMPRO SM Common Component ESMPRO SM Web Container Coexistence with Tomcat When NEC ESMPRO Manager and Tomcat are installed same computer the application software installed late r will not be running correctly In this case you can avoid it by the following way 1 If the following two services have started stop the services ESMPRO SM Common Component ESMPRO SM Web Container Ele Action Yew Hop COCO Y Select an Rem to view ts description LITE ee ee Leal la don Status ESM System Management Service Started Sa EMCommonSarvice Started SH ESMOiskArray a ESMPSSCrVice ol REPRE EEF Enables ev Banz files Enables Me Started This servic Enables ge meant FO O aminan POE Coira Mena a A MP PERKEREEF If Tomcat service has started stop the service Edit the server port number and connector port number in the server xml setting file of ES MPRO SM Web Container service The server xml file is on the lt The folder in which th
47. in the BMC configuration information See Appendix B B 1 On the managed server that BMC uses standard LAN port in NEC ESMPRO Manager Ver 5 Setup Guide if you install DianaScope Agent or NEC ESMPRO Agent Extension on the managed server whose operating system is Windows Note that NEC ESMPRO Manager cannot communicate with BMC when you use RLB Receive Load Balancing or FEC Fast Ether Channel teaming mode on the managed server Setting of Teaming for LAN that DianaScope Agent or NEC ESMPRO Agent Extension uses with th e OS providing redundancy or multiplexing with multiple network adapters on the managed server installed BMC that uses a Management LAN pori If the teaming setting is ma de available for the LA N port that Diana Scope Agent uses on the managed s ener installed BMC that uses a Management LAN port see Appendix B B 2 On the managed server tha t BMC usesa Management LAN port in NEC ESMPRO Manager Ver 5 Setup Gu ide Change of the hardware of a default gateway or an alert receiver In case that there is a ga teway between a management PC anda managed server re configure BMC on the managed server after the change the hardware of the gateway In case that there is not gateway bet ween an alert re ceiver and a managed server re configure BMC on the mana ged server after the change the hardware of the a lert receiver The BMC on the managed server can know MAC address of the new hardware by setting the BMC configuration Use of
48. irorment nane simplevalue type java lang Integer value 30 gt lt Editable user database that can also be used by userpatabaserealm to authenticate users gt lt Resource name UserDatabase authe Container type org apache catalina UserDatabase description User database that can be updated and saved factory org apache catalina users mMemoryuser Databaseractory pathname cont tomeat users xa gt connector port number fie E Fomat Yew me comoressab lemimerype text html texto lt Define a SSL HTTP 1 1 Connector an port 8443 gt lt connector port 3443 masttpWeadersize 3192 maxThreads 150 minspareThreads 25 maxsparethreadse 75 enablelLookups false disableuploadTimeout rua acceptcount 100 schene htt e secure true clientauthe false ssIPprotocole TLS gt gt lt Define an A onnactor on port 8009 gt enabtatookup false redirectrort 8443 protoco a3P 1 3 gt lt Define a Proxied HTTP 1 1 Connector on port 8082 gt lt Sea proxy documentation for more information about using this gt clan lt Cconnector port 3082 fraxThreadse 150 minsparethreads 25 maxsparethreadse 75 enableLookupse false acceptcounte 100 connectionTiseout 20000 proxyPorte 30 disableuploadTimeour true gt big d lt an Engine represents the entry point within catalina that processes every request The Engi
49. is product is installed gt YESMWEB Ywbserver conf In this file you search the following description specified lt Server port 8105 gt lt Connector port 8109 gt and change the port number to unused number 35 36 4 server port number Ele ER Format View Help lt Example server configuration File gt lt nota that component elements are nested corresponding to their parent child relationships with each other gt lt te A Server is a singleton element that represents the entire JVM which may contain one or more Service instances The server listens for a shutdown command on the indicated port Note A Server is not itself a Container so you may not define subcomponents such as Valves or Loggers at this level gt server porr SEET shutdowns SHUTOIAN gt 4 Comment these entries out to disable Mx MBeans support used for the administration web application gt lt L istener classnane org apache catalina core apriifecycleListener gt lt Listener classmatie org apache catalina mbeans serverLifecycleListaner gt lt Listener classiame org apache catalina mbeans Globa ResourcestifecycleListener gt lt Listener classmame org apache catalina storeconfig StoreconfigLifaecycleListaner gt lt Global JNDI resources gt lt Globa lNamingresour ces gt lt Test entry for demonstration purposes gt lt Erv
50. ler Attention and supplementation with this book 1 Unauthorized reproduction of the contents of this document in part or in its entirety is prohibited 2 The contents of this document may change without prior notice 3 Do not make copies or alter the document content without permission from NEC Corporation 4 Every effort has been made to ensure the completeness of this document However if you have an y concerns or discover errors or omissions please contact your retailer 5 Regardless of these 4 items NEC Corporation assumes no responsibility for effects resulting from operations 6 The sample values used in this document are not the actual values I Introduction This document describes a system management utility NEC ESMPRO Mana ger The contents in this document are intended for us ers who fully understand features and o perations of op eratin g systems related to this utility If you want to know operations of the operating systems or if there is any unclear point see the online help of each operating system eNotations used in the text This document uses the fo llowing symbols Represents a tip or us eful information Ip 2 NEC ESMPRO Manager NEC ESMPRO Mana ger is a software designed for reducing operational management costs by remotely mana ging servers Before attempting to operate the server management utility NEC ESMPRO Manager read this document so a s to gai
51. n Copyright INRIA France Telecom Copyright INRIA France Telecom backport util concurrent Copyright Distributed Computing Laboratory Emory University bcprov jdk Copyright The Legion Of The Bouncy Castle http www bouncycastle org c3p0 CopyrightOMachinery For Change Inc cglib cglib dom4j DWR ehcache Hibernate jalopy jaxb api jaxb impl jaxb xjc jaxen JCIFS jettison jibx bind jibx run Jline JRE JSch JSONIC jsr173 api jta libiconv libxml2 mail OpenSAML prototype js sortable WSDL4J wstx zlib Copyright cglib Copyright cglib CopyrightOMetaStuff Ltd CopyrightOJoe Walker Copyright Luck Consulting Pty Ltd CopyrightORed Hat Middleware LLC Copyright Marco Hunsicker Copyright Sun Microsystems Inc Copyright Sun Microsystems Inc Copyright Sun Microsystems Inc CopyrightOThe Werken Company CopyrightOThe JCIFS Project Copyright Envoi Solutions LLC Copyright Dennis M Sosnoski Copyright Dennis M Sosnoski Copyright Marc Prud hommeaux Copyright Sun Microsystems Inc Copyright JCraft Inc Copyright Hidekatsu Izuno CopyrightOThe Apache Software Foundation Copyright Sun Microsystems Inc Copyright Free Software Foundation Inc Copyright Daniel Veillard All Rights Reserved Copyright Sun Microsystems Inc CopyrightOInternet2 Copyright Sam Stephenson CopyrightOStuart Langridge Copyright IBM Corp CopyrightOThe Codehaus Foundation CopyrightOJean loup Gailly and Mark Ad
52. n ESMPRO EN MANAGER MGR SRC in EXPRESSBUILDER External Libraries are listed in External Libraries and their Copyright Notwithstanding any of the terms in the Agreement or any other agreement you may have with NEC a Suppliers provide the libraries WITHOUT WARRANTIES OF ANY KIND and such Suppliers DISCLAI M ANY AND ALL EXPRESS AND IMPLIED WARRANTIES AND CONDITIONS INCLUDING BUT NO T LIMITED TO THE WARRANTY OF TITLE NON INFRINGEMENT OR INTERFERENCE AND THE MPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICU LAR PURPOSE WITH RESPECT TO THE EXTERNAL LIBRARIES b In no eventa re the Suppliers liable for a ny direct indirect incidental special e xemplary punitive or consequential damages including but not limited to lost data lost savings and lost profits with respe ct to the Exte rnal Libraries and c NEC and the Suppliers are not liable to you and will not defend indemnify or hold you harmless for any claims arising from or related tothe External Libraries External Libraries and their Copyright activation annogen antir Apache Axiom Apache Axis2 Apache Derby Apache commons codec Apache commons fileupload Apache commons httpclient Apache commons io Apache commons logging Apache geronimo activation Apache geronimo annotation Apache geronimo java mail Apache geronimo stax api Apache httpcore Apache httpcore nio 4 0 Apache Log4J Apache Neethi Apache Rampart Apache Str
53. n an adequate understanding of the c ontents And the operation notes after installation are described i n document of the ap plication See it if you need NEC ESMPRO Manager has the fol lowing features Rebuilding even if the operating system on the managed server has failed Even if the operating system on the managed server is inoperable in the state of operating system s stall BIOS POST Power On S elf Test or DC OF F NEC ESMPRO Manager allows you to co llect the managed server s hardware information and control the po wer supply Operation while viewing the managed server s screen While key in and mouse operations are e nabled the managed server s screen can be vie wed on the remot e browser at any time during POST just after the managed server is turned ON and even after Windows or Linux has been booted Operation of more than one managed server at a time By specifying a group you can provide power control or change a setting for managed servers through asi ngle operation Specification of remote operation time The managed server can be turned OFF orinformation can be collected at pre specified time so NEC ES MPRO Manager is av ailable for nig httime batch processing Easy operation through the Internet The managed server can be operated with a Web browser If you use Internet s standard SSL Secure Soc ket Layer for the NEC ES MPRO Manager you enable secure remote operation from an external network Upd
54. n change the setting of NEC ES MPRO Manager according to the i nstruction below Select Options Customize My Manager on the Operation Window and change the Method of receivi ng an SNMP Trap to Use SNMP Trap Service The SNMP Trap Service is installed together with the SNMP Service However itd oes not start b Tip y default Start Services from Control Panel to st art up the SNMP Trap Service It is usef ul tha t you set Automatic for S tartup type Note thatif you set to use SNMP Trap Service the name of the NetWare server host that sent a trap vi a the IP X protocol cannot be identified Work Around 2 By utilizing the TCP IP report to Manager function of NEC ESMPRO Agent the alert reception function o f NEC ESMPRO Mana ger operates normally TCP IP report to Manager Transfers an alert from aserver to the NEC ESMPRO Manager u sing an original protocol Note that the op erability of the SNMP Trap reception function on the other vendor s SNMP management ap plication cannot be g uaranteed Transfer of DMI events on Inter Manager Communication DMI events are not transferred between the Inter Manager Communic ation Installing other DMI management application and manager on the same machine In case when other DMI management application is installed to the same machine receiving DMI events with AlertViewer may not work properly Be sure not to inst all NEC ESMPRO Manager and DMI management application on the sam
55. ne Tap Vementat ton for Tomcat stand alone analyzes the HTTP headers included with the request and passes them on to the appropriate Host virtual host gt lt You should ser Zwvppoute to support load balancing via aP fe lt Engine name Catalina defaulthost localhost jumroute jum gt gt lt 1 Define the tap level container in our container hierarchy gt PE its Start the following two services ESMPRO SM Common Component ESMPRO SM Web Container 5 Start Tomcat service Update installation from an older version of NEC ESMPRO Manager If you perform update installation from the NEC ESM PRO Manager of less th an version 5 0 the managed ser vers originally registered int he Operation Window will not be registered on the NEC ESMPRO Manager To r egister the servers perform auto registration with this version of the NEC ESMPRO Mana ger Y Check vAccess limitation for Web Client When you use the NEC ESMPRO Manager from Web Client login to the NEC ESMPRO Manager locally the n add the Web Client address from Environme nt Setting Access Limitation 37 4 Uninstallation This page describes how to uninstall the NEC ESMPRO Manager 7 1 Uninstallation procedure 1 Logon as a user with administrative privilege 2 Exit all running applications 3 Perform uninstallation Start up Programs and Features or Add or Remove Programs from Control P anel
56. nterprise 32 bit Edition Vista Ultimate 32 bit Editi on Windows XP Windows Windows XP Professio nal x64 Edition XP Professio nal Trademarks EXPRESSBUILDER and NEC ESMPRO EX PRESSCLUSTER are registered trademarks of NEC Corporation Microsoft Windows Windows Vista Windows Server are registered trademarks or trademarks of Microsoft Cor poration in the United States and other countries NetWare is a registered trademark of Novell Inc ofthe United States All other prod uct brand or trade nam es used in this publication are the trademarks or regi stered trademarks of their res pective trademark owners External Libraries This product contains libraries External Libraries provided by the third party suppliers Suppliers Assume and agree these libraries license documents and NOTICE files before using this product License documents and NOTICE files of External Libraries are stored in the following folders lt The folder in which this product is installed gt 4 ESMWEBYwbserver lt The folder in which this product is installed gt ESMWEB wbserver webapps axis2 WEB INFMlib lt The folder in which this product is installed gt ESMWEB wbserver webapps esmpro WEB INF lib LICENSE under the lt The folder in which this product is installed gt ESMWEB jre If the External Libraries require to include their Source Code with this product see the folder below lt revision number gt wi
57. number can be changed on BMC Setting Network Service 3 The NEC ESMPRO Man ager s port n umber used for communic ation with the BMC can be c hanged on the Environment screen 4 The module uses the lowest unused port of the range Management PC gt EM Card NEC ESMPRO Manager 47117 1 HE EM Card lt b i A TCP IP Information Collection NEC ESMPRO Manager 47170 47179 2 i EM Card lt 623 UDP NEC ESMPRO Manager 47180 47189 2 EM Card Monitoring SN UDP MP NEC ESMPRO Manager Unknown gt lt 70 Auto Registration NEC ESMPRO Manager 47117 1 623 EM Card EM Card Monitoring 9 a BMC configuration of CP ae ee NEC ESMPRO Manager 47117 1 gt 623 EM Card lt Operation with BER p i NEC ESMPRO Manager 47117 1 gt 623 EM Card Command Line I F A SNMP Trap NEC ESMPRO Manager 162 nal EM Card Ee sending for SNMP tr NEC ESMPRO Manager 5002 EM Card 1 The NEC ESMPRO Manager uses a same port number for communication with BMC and EM card The port number can be changed on the Environment screen 2 The module uses the lowest unused port of the range Management PC lt gt Other Vendor s Management Console 8105 TCP 8105 NEC ESMPRO Manager NEC ESMPRO Manager 8109 8109 NEC ESMPRO Manager TCP 47160 NEC ESMPRO Manager EC ESMPRO Manager P XE Service NEC ESMPRO Manager 34200 esi 31200 NEC ESMPRO Manager PXE Service a PXE Service NEC ESMPRO Manager TCP 47140 NE
58. oncurrent connection to the Remote Console When a single NEC ESMPRO Ma nager is o perating the re mote console of a managed server another Manag er cannot execute the remote console function for the managed server A managed server can transmit redire ction data to only a single NEC ESMPRO Manager Remote console before OS boot or during DOS program running If a graphic screen is displayed on a managed server data cannot be displayed correctly on the C UI remote console The CUI remote c onsole screen is disp layed only when the managed server displays a text scre en In case of interruption to Remote Console After the BMC on a managed server establishes communication via WAN Direct connection communication wit h the DianaScope Agent or NEC ESMPRO Agent Extension may ends up with atimeout or the remote conso le may not be updated any more This is because priority is given to communication with the BMC To restart the remote co nsole use the R estart Redirection button on the NEC ES MPRO Manager Display of a special character The CUI remote console screen is not displayed correctly in the following cases e Special character Ruled lines arrows correctly and en size left arrows cannot be displayed e User definition font User definition font cann ot be displayed In case of display of illegally keyed data on the Remote Console If you use the manag ed server in tegrated BMC unintentionally keyed data may appear on a managed ser
59. op services To start or stop serv ices perform the fo llowing procedure with the services of NEC ESMPRO Manager st arted Start procedure 1 Start ESMPRO SM PXE Agent Service from Admin istrative Tools Service 2 After logging on NEC ESMPRO Manager start the PXE Service from the Linkage Service of the he ader menu The following services start ESMPRO SM PXE TFTP Service ESMPRO SM PXE BINL Service ESMPRO SM PXE Main S ervice eStop procedure 1 After logging on NEC ESM PRO Manager stop the PXE Service form the Linkag e Service of the h e ader menu The following services stop ESMPRO SM PXE TFTP Service ESMPRO SM PXE BINL Service ESMPRO SM PXE Main S ervice 2 Stop ESMPRO SM PXE Agent Service from Admin istrative Tools Service If you start or stop the services from Administrative Tools Service they do not function properly They may have stopped according to the settings 74
60. plorer Disable the check box Java control panel Advanced tab Enable the next generation Java Plug in Using the AlertViewer In some environments a po p up window must be allowed on a browser to use th e AlertViewer If the pop up window is not allowed the AlertViewer may not work properly Back button of the browser NEC ESMPRO Manager cannot be operated using bro wser functions like the Back button The screen con te nts cannot be displayed correctly on browsers Choose a necessary link or a button again in that case Automatic logout NEC ESMPRO Manager logs out automatically when you do not operate ascre en for more than 30 minutes When you continue the operation login to NEC ESMPRO Manager again 61 8 7 Applications run on the Management PC NEC ESMPRO User Group To use applications run on the management PC let the user belong as a member of the NEC ESMPRO Use r Group b y default Administrators eCoexistence of NEC ESMPRO Manager with other vendor s SNMP management application When another vendor s SNMP management application which receives an SNMP trap is used along with NEC ESMPRO Manager one of them may fail to receive the SNMP trap due to a conflict between the two applic ations Through the following procedures the situation can be avoided Work Around 1 If the other vendor s SNMP management application supports the trap reception function of standard SNMP Trap Service you ca
61. properly displayed In such ac ase exit the monitoring window and the AlertViewer once and th en restart them Versions of NEC ESMPRO Manager and NEC ESMPRO Agent If a ver sion of NEC ESMPRO Manager is older than that of the NEC ESMPRO Agent a problem may occur such as the configuration information cannot be displayed or received alerts are not correctly displayed and s o forth Update NEC ESM PRO Manager to the ver sion equal to or ater than that of the NEC ES MPRO Agen L 45 Coexistence of NEC ESMPRO Manager with other vendor s SNMP management application When another vendor s SNMP management application which receives an SNMP trap is used along with NEC ESMPRO Manager one of them may fail to receive the SNMP trap due to a conflict between the two applic ations Through the following procedures the situation can be avoided Work Around 1 If the other vendor s SNMP management application supports the trap reception function of standard SNMP Trap Service you can change Method of receiving an SNMP Trap to Use SNM P Trap Service onthe A lertViewer to avoid this problem The SNMP Trap Service is installed together with the SNMP Service However itd oes not start b Tip y default Start Services from Control Panel to start up the SNMP Trap Service It is usef ul tha t you set Automatic for S tartup type Work Around 2 By utilizing the TCP IP report to Manager function of NEC ESMPRO Age nt the alert reception func
62. puter Refer to the E XPRESSCLUSTER document NEC ESMPRO Manager InstallShield Wizard ES e E 27 2 2 Notes on installation Message on NEC ESMPRO Manager install Windows Server 2008 R2 Windows 7 installing NEC ESMPRO Manager the message that Windows Explorer has stopped working might be displayed However installation was normally completed The system doesn t have the influence Program Compatibility Assistant dialog box A message This program might not have installed correctly may popup after installing NEC ESMPRO Manag er complete In such acase you can safely click This program installed correctly or Cancel button to cl ose the di alog because the installation is done successfully After Installation Login When the installation of the NEC ESMPRO Manager completes check that you can login to it 1 Access to the following address on a Web browser on the Web client http the computer name installed the NEC ESMPRO Manager be HTTP connection port number e smpro This is an example of address to access with the HTTP connection port 8080 from the web brows er on the Management PC http localhost 8080 esmpro If EXPRESSCLUSTER system is installed access to the following address http FIP Floating IP or Virtual computer name the HTTP connection port number esmpro The NEC ESMPRO Manager can be started up by clicking its icon created on the desktop after the
63. r with Windows Vista Windows 7 Windows Server 2008 W indo ws Server 2008 R2 installed the network information may not be p roperly displayed on the DataViewer Chec k iton the m onitored server Display of the Memory Information on the DataViewer When you monitor a virtual machine running on Hyper V with dynamic memory enabled the following memory information may be displayed incorrectly Physical Memory Capacity Physical Memory Available Physical Memory Currently Used Physical Memory Percent Used Coexistence of NEC ESMPRO Manager with HP OpenView Network Node Manager NNM e To install NNM onthe environment where the NEC ESMPRO Manager has been installed take the fol lowi ng steps before installing NNM 1 Select Options Customize My Manager on the Operation Window and set the Method of rec eiving SNMP Trap to Use SNMP Trap Service on the My Manager dialog box After the ab ove the di alog box stating that Changes will take effect after the com puter has been re started appears Exit the Operation Window and then take the following steps without shutting down and restarting the s ystem Exit all applications related to NEC ESMP RO such as AlertViewer DataViewer and GraphViewer Exit ESM Base Service and other dependent services by selecting Administrative Tools Service s After the above install NNM and restart the comp uter e To install NEC ESMPRO Manager on the environment where NNM
64. rdware constitution of the managed server Perform the follo wings in this case e Change the Update Interval value of Automatically update display setting from 5 seconds default value to 60 seconds The changing of the automatic update interval by JavaScript will reduce the oad of NEC ESMPRO Agent on the m anaged server and so allows NEC ESMPRO Mana ger to display the DataViewer quickly lt settings gt Environment setting Option Setting Automatically update display Update Interval 47 Display of the network speed When you monitor Linux servers S peed will not be displayed on the Network General view of the Inform ation of server state In such a cas e check it onthe monitored server When you monitor Windows servers which have network interfaces of which speeds are 10Gbps or over Speed may not be displayed correctly on the Network General view of the Information of server state In such a c ase checkiton the mo nitored servers When you monitor Windows Server 2008 servers which have network interfaces with which a cable is not connected an incorrect value 4 294 Mbps may be displayed for the Speed on the Network General vie w of the Information of server state Display of the network status When you monitor a serv er with Windows Vista installed the message Dormant appears for Status on the N etwork General view of the Information of server state even ifthe network properly works In
65. rted orto SSL This servic Borman Interface Device Access Enables ge PANE Sf O aminan td Cm rom Lire teca LAI OT REFER REF 2 Edit the port number in the server xml setting file of ESMPRO SM Web Container service The server xml file is on the NEC ESMPRO M anager installed folder ESMWEB wbserver conf In t his file you search the following lt Connector gt description specified portn umber 8080 and change the port number 3 C Program Files ESMPRO ESMWEB wbserver conf server ml Microsoft Internet Explorer Elo gdt vew Favorkes Tools Help Address 2 C Program Fies ESMPROVESMWEB Wbsarver conf server emi By default DNS request getRemoteMost his can have n adverse impact on performance 20 ya disable i he enableLookups o fais 5 lookups are disabled request getRemoteX Host vill return stri version of the address of the remote client El gt lt Define a noneS L HTTP 1 1 Connector on port 8080 o gt lt Connector port aritttpllvaderSico 9190 merTiveedr 150 minSpare Threads 25 maxSparoThroads 75 onableLookups fals redirectPort 8443 accoptCount 100 connectionTimeout 20000 disableUploadTimeoute true useBodyEncodingForURi true gt is Note To disable connection timeouts set connectionTimeout value 660 lt I Note To use gzip compression you could set the folloving properties trigents gozilla traviata compressableM
66. run on the Management PDC 62 AppendiX ria 69 Abbreviations of Operating Systems Windows Operating Systems are referred to as follows Notations in th is document Official names of W indows Windows Server 2008 R2 Windows Windows Windows Server 2008 Server 2008 Server 2008 R2 Standard R2 Enterprise R2 Datacenter Windows Server 2008 Windows Windows Windows Windows Windows Windows Windows Windows Server 2008 Server 2008 Server 2008 Server 2008 Server 2008 Server 2008 Server 2008 Server 2008 Standard Enterprise Datacenter Foundation Standard 32 bit Enterprise 32 bit Datacenter 32 bit Foundation 32 bit Windows Server 2003 R2 Windows Windows Windows Windows Server 2003 Server 2003 Server 2003 Server 2003 R2 Standard x64 Edition R2 Enterprise x64 Edition R2 Standard Edition R2 Enterprise Edition Windows Server 2003 Windows Windows Windows Windows Server 2003 Server 2003 Server 2003 Server 2003 Standard x64 Edition Enterprise x64 Edition Standard Edition Enterprise Edition Windows 7 Windows Windows Windows Windows 7 Professional 64 bit Edition 7 Ultimate 64 bit Edition 7 Professional 32 bit Edition 7 Ultimate 32 bit Edition Windows Vista Windows Windows Windows Windows Windows Windows Vista Business 64 bit Edition Vista Enterprise 64 bit Edition Vista Ultimate 64 bit Edition Vista Business 32 bit Edition Vista E
67. s The page cannot be displayed or The server cannot be found and the page cannot be displayed In this case the port number of NEC ESMPRO Manager and o ther application m ay be overl apped See the procedure on Coe xistence with Tomcat in 6 1 After Installation RAID operation See the User s Guide of Universal RAID Utility after Ver 2 1 installed on the managed server for notes about the op eration of RAID s ystem with Information of server state navigation tree Alert driven status control function The alert driven status control function which is supplied as a Windows application can not be used on the W eb browser interface If the function is enabled there is the possibility that you misunderstand the status of th e managed servers because the server status color on the Web browser of the client side changes by startin g operating or exiting the AlertViewer Windows application on the Web server side It is recommended th at you disable the alert driven status control function 51 8 2 NEC ExpressUpdate eInstallation of NEC ExpressUpdate Agent To use the function of Installing NEC ExpressUpdate Agent following configurations are necessary 1 Change following configurations with the user belongs to the Administrators group 2 See Appendix Port numbers Protocols for network ports and protocols which this function uses Windows XP 1 Configure Windows Firewall Configuration e Control Panel
68. server does not support SOL Remote Console of Windows Server 2003 Special Administr ation Console cannot be executed via LAN e To execute the CUl remote console function ofthe SAC screen after Windows boot select Server Con sole Redirection and change ACPI Redirection to Enable on the BIOS S etup Utility screen of the man aged server When ACPI Redirection is set to Enable on the BIOS Setup Utility screen the CUI remot e console function cannot be executed after POST If ACPI Redirection does not exist on the Console Redirection menu confirm that C onsole Redirection after POST is enabled Shutdown OS When the following operation is performed on the man aged server running Windows Server 2008 or late r the cancellation dialog box may not be displayed e OS shutdown by NEC ESMPRO Manager e OS shutdown by scheduled running function Shutdown OS during DC OFF state by scheduled running When Agent Setting Shut down OS after DC ON du ring Scheduled Running Halt on NEC E SMPRO Man ager is enabled the DianaScope Agent or NEC ESMPRO Agent Extension shutdowns OS if the managed ser ver is powered up during the down period DC OF F state time b y scheduled running Only if the managed server is po wered up from NEC ESMPRO Manager DianaScope Agent or NEC ESMPR O Agent Extension does not shutdown OS Ho wever in case that any error is occurred du ring booting Diana Scope Agent or NEC ESMPRO Agent Extension may shutdown
69. splayed as the actual status col or when temperature of a target machine is lower than the spec ified Fatal limit Versions when using Inter Manager Communication If you use Inter Manager Communication between different versions of the NEC ES MPRO Manager the fol lowi ng problems may occur The alerts will not be sent to the n eighbor manager Part of the i nformation will not be displayed in the D ataViewer When you use Inter Manager Communication in advance be sure to use the same version of the NEC ESM PRO Manager by performing an update installation if needed vOperations as a user who does not have Administrators privilege When you logon as a us er who belongs to the NE C ESMPRO User Group but does not have Administrators privilege there is the following problem unless y ou specified the default Ad ministrators as tte NEC ESMPRO User Grou p during installation of NEC E SMPRO Manager If you perform a wrong operation by mistake perform the following measure Problem When you select Tools Rep ort Settings on the AlertViewer to open the Alert Manager window select S etting Base Setting on that window to open the Re ceive tab ofthe Ba se Setting window and change th e setting of Receive from Agent TCP IP the follo wing will occur When you have changed from Receive valid green to Receive invalid red Even though the status of each item appears to be changed to Receive invalid red the service Al
70. stalled ft Remote Management Card The managed server installed Advanced Remote Mana DianaScope Manager Ver 1 11 00 or later When you use the module that does not sup port the setting of the function Obtain an IP Address automatical ly DHCP for the man aged server thats upports the function note followings If DianaScope Agent does not support the setting of the function the DianaScope Agent always set disable for the function when it registers the BMC configuration The DianaScope Agent also set disable when it writes the BMC configuration information file If DianaScope Configuration does not support the setting of the function the DianaScope Configuration always set disable for the function when it writes the BMC configuration information file If System Management tool on EXPRESSBUILDER does not support the setting of the function the tool always set disable for the function when it registers the BMC configuration The tool also set disable when it writes the BMC configuration information file 58 If remote console feature of EXPRESSBUILDER does not support the setting of the function the tool always set disable for the function when it registers the BMC configuration If NEC ESMPRO Manager does not support the setting of the function the NEC ESMPRO Manager cannot set disable for the function nor change IP address when DianaScope Agent support the setting of the function and the function has been set
71. such acase c heck the network status on the monitored server Display of the teamed network interfaces If network interfaces are teamed on a ser ver with Windows Vista Win dows 7 Windows Server 2008 W indo ws Server 2008 R2 installed the network information may not be properly displayed on the Information of ser ver state Check itonth e monitored server Coexistence of NEC ESMPRO Manager with HP OpenView Network Node Manager NNM To install NNM onthe environment where the NEC ESMPRO Manager has been installed take the fol lowi ng steps before installing NNM 1 Select Use SNMP Trap Service from Me thod of receiving SNMP Trap displayed by clicking SNMP Trap Setting of the AlertViewer When the message Changes will take effect after the management computer has been restarted a ppears exit the AlertV iewer and then take the following steps without shutting do wn and restarting t he system 2 Exit all applications related to NEC ESMP RO 3 Stop NVBase System Service and other dependent services by selecting Administrative Tools Services onthe operating system After the abov e install NNM and restart the comp uter To install the NEC ESMPRO Manager on the environment where NNM has been installed restart the com puter after the installation of the NEC ES MPRO Manager completes Then take the follo wing steps Select Use SNMP Trap Service from Method of receiving SNMP Trap displayed by clicking
72. the instruction displayed on the window If no instruction is dis played restart the br owser af communication with a monitored server becomes disabled If communication with a monitored server becomes dis abled due to server down or network problem during di splay of the status ofthe server the server icon of the group or chassis shows unknown status In this case the status color of the configuration information tree item may not indicate the latest status Click the s erver i con from the group or chassis to display the latest information 50 Changing the configuration of the servers If you change the configura tion of the servers such as att aching or removing HD Ds with the Information of server state constitution tree displayed the changes will notbe reflected to the Information of server state co nstitution tree After changing the configuration click the target server icon displayed in the Gro up or Chass i s tree to upd ate the Infor mation of server state constitution tree Display of the Information of EM Card state constitution If you rem ove and then mount a CPU blade during display of the Information of EM Card state constitution navigation tree select the E M card from t he Group Chassis tree to u pdate the information elf the page cannot be displayed on Web browser When you start NEC ESMPRO Manager or application that is installed after NEC ESMPRO Manager installati on the Web browser may display
73. tion of NEC ESMPRO Manager operates normally TCP IP report to Mana ger Transfers an alert from a server to the NEC ESM PRO Manager usin g an original protocol on T CP IP Note that the op erability of the SNMP Trap reception function on the other vendor s SNMP management ap plication cannot be g uaranteed Usage of DHCP As NEC ESMPRO Manager manages the system according to its IP Address do not use a DHCP which assi gns IP address dynamically on an operating system on which NEC ESMPRO Manager and NEC ESMPRO Ag ent are installed eSetting an SNMP trap destination When you install NEC ESMPRO Manager and NEC ESMPRO Agent on the same computer specify the IP ad dress assigned to the network card or the host name as the SNMP trap destination for the computer instead of the loop back address 127 0 0 1 If you specify 127 0 0 1 unknown server may be displayed on the Alert Viewer On the other hand you may need to specify 127 0 0 1 for a computer not connected to the network For mor e information see Settings on Standalone Environments Without Network Connections below If the follo wing is dis played on the AlertViewer even when you have specified as above Component unknown server Address 127 0 0 1 change the IP address to 127 0 0 1 on the properties of the s erver by selecting Connection Setting from S er ver setting 46 Settings on standalone environments without network connections When you install the NEC E SMPRO
74. tribution for configuration 1 Configure Firewall e Enable remote ssh login 2 Configure SSH e Enable root login with SSH Typically open the sshd configuration file etc sshd sshd_config and set the PermitRootLogin option to yes 53 8 3 NEC ESMPRO Manager PXE Service Installation e NEC ESMPRO Manager PXE Service Installer cannot upgrade from NEC ESMPRO Manager PXE Service under Ver 1 01 01 Uninstall the ol der version and then install new version Note All the registered information will be deleted as the result of the uninstalling NEC ESMPRO Manager PXE Se rvice Installer cannot downgrade to the older version If you want to use the older version uninstall the current version and then install older version Note All the registered information will be deleted as the result of the uninstalling Configuration See 2 2 2 1 Notes of Configuration with NEC ESMPRO Manager PXE Ser vice in NEC ESMPRO Manager V er 5 Setup Gu ide Other PXE services and software with the PXE Service Before starting the NEC ESMPRO Manager PXE Service stop other PXE services and software having the P XE service function in the network If you use other PXE services and software having the PXE service functi on stop the NEC ESMPRO Manager PXE service and then start them This procedure is necessary to start t he service that you want to use lt How to stop start NEC DeploymentManager that has PXE server function gt Click Run
75. uts Apache Tomcat Apache XMLBeans Apache Woden Apache WSS4J Apache Xalan Apache Xerces Apache xml commons Apache XML Schema Apache XML Security asm asm attrs Copyright Sun Microsystems Inc Copyright The Codehaus Developed by jGuru com ht tp www ANTLR org and http www Guru com Copyright Terence Parr Copyright The Apache Software Foundation CopyrightOThe Apache Software Foundation CopyrightOThe Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation CopyrightOThe Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation CopyrightOThe Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation CopyrightOThe Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundatio
76. ver in the following conditions when the NEC ESMPRO Manager issues a command to the BMC WAN Direct connection The SAC screen at Windows boot or the CUI remote console under Linux is accessed 43 In case of key in failure on the Remote Console e During DOS boot or access to the removable media immediately after the managed server s po wer switch is turned ON data ca nnot be keyed in fromthe remote console or the keyed data display may be delay ed e Remote Console is reali zed by using the Serial Over LAN SOL function of the IPMI conformity and the Serial Redirection function of BIOS Data cannot be keyed in from the Remote Console when the firmware BIOS and so o n or the software r equires the key code that VT100 terminal emulator the hyper terminal and so o n can t control Refer to the document of ea ch firmware or software for the d etails RAID EzAssist Configuration Utility To operate RAID EzAssist for a SOL i ncompatible managed server from the CUI re mote console via LAN set the item Console Redirection to Disable on the BIOS Setup Utility screen re boot the s ystem and th en boo t the RAID Ez Assist Configuration Utility Power management e If you setthe value on the managed server which does not support power management you cannot put back the value to u nsetting Set zero t o each value itis acce pted as uns etting e The electric p ower value might not necessarily reach even the value of Po
77. ver 2008 1 Configure Windows Firewall e Control Panel Security Windows Firewall Allow a program through Windows Firewall Select Exceptions tab and check File and Printer Sharing 2 Configure UAC Configuration e Control Panel User Accounts User Accounts Turn User Account Control on or off uncheck Use User Account Control UAC to help protect your computer Windows Server 2008 R2 1 Configure Windows Firewall e Control Panel System and Security Windows Firewall Advanced Settings Inbound Rules Select File and Printer Sharing and execute Enable Rule 2 Configure UAC e Control Panel User Accounts User Accounts Change User Account Control settings Select Never notify Windows Server 2008 R2 Core 1 Configure Windows Firewall 1 1 Make up the remote PC to change Windows Server 2008 R2 s Windows Firewall settings remotely 1 2 Input below command on the managed server to enable remote configuration of the Windows Firewall netsh advfirewall set currentprofile settings remotemanagement enable 1 3 Input mmc at Run window on remote PC 1 4 File Add Remove Snap in Add Windows Firewall with Advanced Security In the Select Computer Window input the host name of the managed server You can get host name of the managed server with hostname command 1 5 Inbound Rules Select File and Printer Sharing and execute Enable Rule Linux OS 1 See document of the dis
78. wer Cap value The electric power control lowers the power consumption of the s ystem by lowering the fr equency of CPU Memory When CPU Memory Throttling value reaches 100 the electric power value doesn t fall an y more CPU blade auto registration When Check Connection of CPU blade auto registration was failed You can execute Check Connection o n Server Properties Connection Setting If a specified IP address is set from a CPU blade to another CPU blade during CPU blade auto registration process ex when you replace CPU blade and execute CPU blade auto registration NEC ESMPRO Mana ger may not be able to connect the CPU blade beca use old in formation remains in the ARP table on the ma nager server Wait for a fe w minutes and try the Check Connection Coexistence of NEC ESMPRO Manager with DianaScope Agent or NEC ESMPRO Agent Extension on the same server If the managed server is installed Advanced Remote Management Card or E XPRESSSCOPE Engine series th e BMC uses exclusive LAN port management LAN port NEC ESM PRO Manager can manage the server its elf installed It the managed server is installed BMC that u ses the standard LAN port NEC ESMPRO Manage r cannot manage the ser ver itself installed It is possib le only to install NEC ESM PRO Manager and Di anaSco pe Agent or NEC ESMPRO Agent Extension on the same server But the communication with BMC on the se rver is prevented by local loopback function of OS

NEC Express5800/R110d-1E Installation Guide

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