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NEC Express5800/ES1400 User's Guide

1. Doa p wee d a I es Es ES 5 E E eS I IDE CABLE o ol 40 pins ra WIDE 5 5 CABLE 68 pins d b m zur N Standard System Cable Routing System Cabling 7 RAID Configuration One of the options available for your system is the NEC SecuRAID 110 or 210 Mylex AcceleRAID 150 or 250 RAID Controller board which gives your system the added security of fault tolerance If you order a system with the RAID controller the system is pre cabled at the factory see RAID System Cabling Configuration illustration below If you are adding the SecuRAID Controller to an existing system you must install cable and configure the controller Refer to The Installing an Option Board section in the Upgrades and Options chapter to install the controller Once you have installed the controller plug the wide SCSI interface cable into the connector on the RAID controller see illustration below 7 Note Next Boot Status for the first Symbios SYM53C875 controller must b
2. Removable Media Bays 3 1 44 MB 3 5 diskette drive System Board Speaker Power supply Disk Drive Bays 4 Fan behind disk drive bays System Chassis 1 4 System Overview Power Supply The 260 watt power supply is switch selectable for 115 or 230 Vac at an operating frequency of 50 60 Hz It is designed to comply with existing emissions standards and provides sufficient power for a fully loaded system configuration The power supply voltage selection switch is factory set to 115Vac for systems used in the United States it is set to 230Vac for systems used in Europe Peripheral Bays The system supports a variety of standard PC AT compatible peripheral devices The chassis includes these peripheral bays m A3 5 inch front panel bay for mounting the standard 3 5 diskette drive supports 720 KB and 1 44 MB diskette media m Three 5 25 inch removable media front panel bays for mounting half height 5 25 inch peripheral devices standard CD ROM drive and optional tape drives not a hard disk drive m Four internal hard disk drive bays for mounting up to four hard disk drives System Overview 1 5 System Board Features The system board offers a flat design with the processor and memory subsystems residing on the board This figure shows the major components on the syst
3. 8 OREO 6 m ey zrommonog9pp Keyboard Mouse Serial Port 1 COMMI Printer Serial Port 2 COMM2 LAN Video Display VGA PCI slots Combo PCI ISA slot ISA slot Making Connections Setting Up the System 2 7 Setting the Line Voltage system contains 260 watt power supply that is switch selectable for 115 or 230 VAC at an operating frequency of 50 60Hz The power supply voltage selection switch is factory set to 115Vac for systems used in the United States it is set to 230Vac for systems used in Europe Line source voltages between 200 and 230 VAC are acceptable when the power supply input voltage is set to 230 VAC Z CAUTION Before you plug the system power cord into an AC outlet ensure the input line voltage setting for the power supply is correct To use the system with line source voltages between 200 and 230 VAC the line voltage selector switch on the power supply must be set to 230 If you set the switch to the 115 VAC position the power supply will be damaged when you plug in your system If you need to change the line voltage setting perform the following steps amp Note If you are setting up your system for the first time the p
4. WIDE SCSI CABLE 68 pins RAID System Cable Routing A 10 System Cabling System Setup Utility oystem Setup Utility SSU a Creating SSU Diskettes Running the SSU Exiting the SSU System Setup Utility 550 The System Setup Utility SSU is a DOS based utility that supports extended system configuration operations for onboard resources and add in boards It also allows you to view the system event log and to set system boot and security options Use the SSU when you need to m Add and remove ISA Legacy boards affecting the assignment of resources ports memory IRQs DMA m Change the server configuration resource settings m Save the server configuration m View or clear the system event log If you install or remove an ISA Legacy add in board you must run the SSU to reconfigure the server Running the SSU is optional for a PCI add in board The SSU is PCI aware and it complies with the ISA Plug and Play specifications The SSU works with any compliant configuration CFG or overlay OVL file supplied by the peripheral device manufacturer I O baseboard includes CFG and OVL files The CFG file describes the characteristics of the
5. 5 8 specific Problems and Corrective Actions For n a aA oe i Ha 5 9 Power LED Does Not Light oec OU t 5 9 Incorrect or No Beep GOode isis ee OR e VR IRR HR 5 10 No Characters Appear SCteefi eode ve eee Ep Vea Un Rin 5 10 Characters are Distorted or Incorrect sce ere 5 11 System Cooling Fan Does Not 1 2 22 5 11 Diskette Drive Activity LED Does Not Light 5 12 Hard Disk Drive Activity LED Does Not Light 2 5 12 CD ROM Drive Activity Light Does Not Light 5 13 Problems with Application Software esee 5 13 Press F2 Key to Enter Setup Prompt Does Not Display 5 13 Enable F2 Prompt by Using SSU wii indie eth 5 14 Enable F2 Prompt by Changing a Jumper and Using SSU 5 15 Bootable CD ROM Is Not Detected e eret e ert 5 16 Problems with the Network cst sic dui Qu aei gl e i M eS d ORA GEI Mab E 5 16 PCI Installation Tips tet CI Hn b EX ERI SORTE UO A DRY CHEN Ea A ens 5 17 BIOS User s i dietis as 5 17 Error and Status Messages id deiade desque equi deg 5 17 POST Error Codes and Messages iex eite n aule e on 5 20 Systeni Cablinjg neee
6. Heard Suto identification amd barok THU shian File Uei Fraraxsar Speed aiir HHEPDHY GROUP H n Baard Disk Contrefiers Cosmasnbraten Deeds Fippag it Drive GROUP AS So Gur LI Emery E 9 Configuration Window B 10 System Setup Utility Recommended Resource Settings The following table shows the recommended RCA system board settings for a sample system and provides a place for you to record any changes you make to the settings SYSTEM GROUP YOUR NORMAL SETTING CONFIGURATION System Identification and Version Information SSU Configuration File Version MP Spec Version Processor Speed Setting MEMORY SUBSYSTEM GROUP Extended Memory Options ON BOARD DISK CONTROLLER GROUP On board Floppy Controller On board IDE Controller ON BOARD COMMUNICATIONS DEVICE GROUP Serial Port 1 Configuration Serial Port 2 Configuration Parallel Port Configuration Parallel Port Mode FLOPPY DRIVES GROUP Floppy Drive A Option Floppy Drive B Option IDE DEVICES GROUP IDE 32 Bit I O KEYBOARD GROUP Numlock Key Click Typematic Speed Typematic Delay SCSI ROM BIOS GROUP Embedded SCSI Devices Option ROM Scan Display Only V1 4 3 5 X Bus Speed Use BIOS Setup Utility
7. JE JE JE JE JE 9 9 9 9 9 9 JE 9 JE 9 9 JE JE 9 JE JE Ports Ra ODMA O Memory System Resource Usage Window B 12 System Setup Utility Multiboot Add in MBA Window The MBA lets you set the system boot priority The boot priority is the order the BIOS uses to boot the operating system from various devices in your system To set the boot priority of your system 1 From the SSU Main Menu launch the MBA by selecting the Boot Devices task under the MBA heading in the task box Click OK When the MBA window displays the Device Priority window lists the current boot priority order The Drives window lists the hard disk drive s in your system During bootup BIOS searches the list of device types shown in the Boot Device Priority list starting with the first device on the list When BIOS gets to Hard Drives the BIOS tries each device shown in the Hard Drives list starting at the top of the list To change the priority of an entry in either list select the entry and click on the Move UP or Move Down buttons Click on the Save button to save the boot priority 5 Click on the Close button to return to the Main Menu Password Admin
8. C 18 FRU View Piss iin peo dee 18 FRU Viewer Menu Options 200022 C 19 Equipment Log Glossary Index vi Contents Using This Guide This User s Guide provides a quick reference to information about your system Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading This guide contains the following information m Chapter 1 System Overview provides an overview of your system and describes your system s major system components See this chapter to familiarize yourself with your system m Chapter 2 Setting Up Your System tells you how to select a site unpack the system make cable connections and power on your system m Chapter 3 Configuring Your System tells you how to configure the system and provides instructions for running the BIOS Setup Utility and the Symbios Configuration Utility which is used to configure SCSI devices in your system This chapter also provides information on system board jumper settings m Chapter 4 Upgrades and Options provides you with instructions for upgrading your system with an additional processor optional memory options cards and peripheral devices m Chapter 5 Problem Solving contains helpful information for solving problems that might occur with your system m Appendix A System Cabling includes cabling informat
9. e aset ed Id Ted eye T teen 2 11 Configuring Your System 3 1 Conficaring Your System uci v vei rie ed 3 2 BIOS Setup a siepe ed nor EROR CUR RUBRA NERIS AEQ RUNS ORE ANE EA ANS INNAM 3 3 Using the BIOS Setup Utility 5 ax ERI ena pua dene pa dde 3 3 Contents iii BIOS Setup Configuration Settings 3 4 Main ibat ope tute eraot eee acie d 3 5 Primary Secondary IDE Master and Slave Submenu 3 6 Keyboard SUDO d E cedi Ma e ias 3 7 Processor Settings Submenu qid oed OI ge ide 3 7 Advanced e s qe qd de 3 8 PCI Configuration pne Ix eter EP ev 3 8 PCI Device Slot 1 Slot 4 3 9 Integrated Peripheral Configuration Submenu 3 10 Advanced Chipset Control iuo e e e eher d 3 11 Security ede ide rea 3 11 Security menu Continued E ROME CY V en gn 3 12 SetVer MeTIU dec eae od eate oci ote de i dee e ied e ied 3 13 System Management Submenu 3 14 Server Management Information Submenu 3 15 Console Redirection 3 15 Boot eee ace
10. ons 1 8 SCSI Controller A RR E RAM Rs ETE E RR DOR RAM AA AREE 1 8 Network Controllet ouv aec d db see Re Op Ne aget A 1 9 Video Controller a d o TC Tav Ue 1 10 Petrpheral Controller tu eos ata cp e ad e bea denk 1 10 Serial zeigt pe MS 1 10 Parallel Geta 1 10 External Device CotiecloESo de ena dore a d ERR KO YEN oru pe 1 10 System Board Management Controller 1 11 Ao dat o sv greed e e OA ER e 1 11 Security with Mechanical Locks and 1 11 Software Locks via the System Setup Utility esses 1 12 Setting Up Your System 2 1 Selecting SITO io cep ei AR 2 2 Unpacking the oce oe obtenu m c OC Pb ge p dd 2 3 Getting Familiar with the System isa reo ne n 2 3 BEront VIeWic cadet oe Ease ee ERE Fd ag 2 4 ViGW site ER 2 5 Malate Connecuons unc eee PB ed eia Opt ere uad E NAR ARR cie addi dde 2 6 Setting the Eine Voltage ii oed i v e ERA E VI e S Ea 2 8 Connecting the Power Cord apeos eo panies OI EAE 2 10 Powering Op Your
11. Opens the online help Emergency Management Port Console C 7 Status Bar The status bar displays at the bottom of the current window It contains the following status information m SERVER NAME the name of the server stored in the Phonebook connected to m LINE the type of line connection This would be either direct or modem m MODE either Redirect of EMP depending on whether the EMP has control of the COM 2 port m LINE STATUS gives status information on the server connection For example if a server is connected the status bar says Connected Otherwise the line is blank EMP Console Main Menu m File Exit Exits the EMP m Connect Disconnect disconnects the server connection Re Connect raises the connect dialog A list of the five most recent connections can click on one of the five servers most recently connected to A connection to the selected server is initiated m Action Power Off powers the server on or off with post power up options Reset resets the server with post reset options SEL Viewer opens the SEL viewer SDR Viewer opens the SDR viewer FRU Viewer opens the FRU viewer Phonebook opens the phonebook dialog m Help provides version information and help topics for the EMP C 8 Emergency Management Port Console Server Control Operations Connect Three server control operations are available from
12. Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices SEL System Event Log A record of system management events The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system serial communication Information sent sequentially one bit at a time serial port The connector on the back of your computer that allows the transfer of data between the computer and a serial device such as a mouse a modem or a serial printer Setup program The program that you use to change the configuration of some ISA desktop and notebook computers This program also contains information about the hardware in the computer software Programs with specific functions such as word processing data base management communications and operating system SRAM Static RAM A temporary storage area for data and programs This type of memory does not need to be refreshed but it is lost when the computer is powered off See also NVRAM and RAM SSU System Setup Utility The program that you use to change the configuration of your system This program also contains information about the hardware in your system and is used to read the System Event Log SVGA Super
13. Serial Line must be filled out when the line selection is set to Direct connect Serial Line Baud Rate must be 19200 for EMP to connect properly COM Port No set the COM Port number to which the null modem serial cable is connected Connect initiates connection to the connected server When this button is clicked you are prompted for the EMP password Config displays the Phonebook dialog m Cancel exits the Connect dialog without any action taken m Help displays dialog level help information Power On Off Selecting Power On Off from the Action menu allows you to power the server on or off with post power up options It generates the Power on off dialog Power on off Operation Option a eee ee Power ON power up op E 1 OHVE Power OEF E Redirect Cancel Power On Off Dialog Options available in the dialog are Power ON powers on the server Power OFF powers off the server This option is not allowed if the server is configured in RESTRICTED mode for EMP operations Post power up option sets the mode selection of the server to EMP active or BIOS redirection The setting is available after the next power up The default selection is EMP active Cancel exits the dialog without any action taken Help displays dialog level help information C 10 Emergency Management Port Console Reset Selecting Reset
14. A type of video display system that provides very high resolution text and graphics on analog color monitors 10 Glossary system board The main circuit board in your computer It contains most of the connectors and ports T tape drive A type of storage device using magnetic tape TTL Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS V VGA Video Graphics Array A type of video display system that provides high resolution text and graphics on analog color monitors Glossary 11 Equipment Log Use this equipment log form to record pertinent information about your system You will need some of this information to run the System Setup Utility Be sure to update the equipment log when you add options Record the model and serial numbers of the system components dates of component removal or replacement and the name of the vendor from whom the component was purchased Be sure to record the same information for any components added to the system such as hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the system board is located along the left side of the board near the PCI expansion slot covers The location of serial numbers on add in boards hard disk drives and externa
15. EMP SEL Viewer Emergency Management Port Console 13 SEL Viewer Menu Options The following menu options are found on the SEL viewer menu bar m File Open you can view SEL data from a previously saved file if it was stored in binary format Selecting the Open menu item allows you to specify a filename under which the data is found The default filename is SELLOG DAT If the file cannot be opened the program displays an error message Close you can close the SEL viewer Save As dumps the SEL data to a file in either binary raw or verbose text format The binary file may be retrieved later Selecting this option lets you specify a filename to which the data would be saved The default filename is SELLOG DAT If there is no data an error message will be displayed Exit exits the EMP m Connect B View SEL Information displays SEL summary information as returned by the server All Events displays all events the SEL By Sensor Type shows all events in the SEL generated by a specific sensor type such as voltage temperature etc By Event displays all the events in the SEL of a particular type for example by memory or threshold A pop up menu lets you select the event type to display This pop up menu displays all the event types that may be generated by the particular hardware W Settings you can change several operating parameters for the SEL vi
16. Loads saves and clears the Event Log data The Event Log data file is saved in either text or binary format depending on the output format selected under the Settings menu Selecting Exit returns you to the SSU Main Menu Views all events events by sensor type or events by event type The Event Log data file is viewed in either text or binary format depending on the display format selected under the Settings menu Events are displayed and saved either in Hex codes binary format or as text Select Display Hex to view Hex or Display Verbose to view text Select Output Binary to save log data in Hex or Output Text to save log as text Note Only files saved in binary format can be viewed using the SSU SEL utility Exiting the SSU Exiting the SSU causes all windows to close 1 Exit the SSU by opening the menu bar item File in the SSU Main window 2 Click on Exit or Highlight Exit and press Enter B 14 System Setup Utility Emergency Management Port Emergency Management Port How the EMP Works a EMP Requirements and Configurations Setting Up the Server for the EMP Main EMP Window Phonebook a Management Plug ins Emergency Management Port Emergency Management Port EMP allows remote server management via a modem or direct connection The COM2 port on your server provides an interface to Console Manager software located in a second system Managed Server Management Console
17. Remove the heat sink Item C in Figure Processor Heat Sink Assembly from the front of the old processor Item B in Figure Processor Heat Sink Assembly below Put the old processor in a piece of conductive foam and store in an antistatic package Processor Heat Sink Assembly Upgrading Your System 4 11 7 Remove the new processor from its antistatic package and place it on a grounded static free surface or conductive foam pad 8 Position the heat sink Item C in Figure Processor Heat Sink Assembly above on the front of the new processor so that the holes in the heat sink line up with the holes in the processor 9 Install the attachment clip Item A in Figure Processor Heat Sink Assembly above that secures the heat sink to the processor 10 Position the processor back into the URM Ensure that the alignment notch in the SEPP board fits over the plug in Slot 1 Push down firmly with even pressure on both sides of the top until the SEPP board is seated 11 To lock in the processor push the latches inward until they secure the SEPP board into place in the URM Item A in Figure Removing a Processor above The latches must be secured for proper electrical connection of the processor 12 After you have installed a new processor you must run the BIOS Setup Utility F2 to configure its speed Refer to Chapter 3 Configuring Your System 13 Replace the left side panel and power up the system 4 12 U
18. Upgrading Your System 4 23 Hard Disk Drives Your system supports a variety of optional IDE or SCSI hard disks Contact your sales representative or dealer for a list of approved devices The internal hard disk drives are located in the 3 5 inch drive bay 3 5 Inch Drive Bay Locations If you are adding or removing an IDE hard disk device consider the following The system board supports a primary and secondary IDE channel connector Each of these supports two devices for a total of four IDE devices A first master device and a second slave device are supported on both the primary and secondary IDE connector The device configuration master versus slave is determined by jumpers on the device Cable Sense CS device configuration is not supported Your system comes with a three connector IDE cable connecting the CD ROM and an optional IDE device either tape or the third hard disk to the system board secondary connector The CD ROM that comes with your system is set as the master device and the optional device is set as the slave device on
19. entry was reported through the Baseboard Management Controller BMC on the system board Sensor Type Codes Sensor Type and Number in Sensor Name Generator ID Verbose Reserved 00h BMC Temperature 17 Processorl Temp BMC Temperature 18 Processor2 Temp BMC Temperature 19 Baseboard 1 BMC Temperature 1A Baseboard Temp2 BMC Voltage 01 Baseboard 5V BMC Voltage 02 Baseboard 3 3V BMC Voltage 03 Primary Processor BMC Voltage 04 Secondary Processor BMC Voltage 05 Processor 2 5V BMC Not applicable to all servers Emergency Management Port Console 15 Sensor Type Codes continued Sensor Type and Number in Verbose Sensor Name Generator ID Voltage 06 5V Standby z Voltage 07 Baseboard SCSI A Term1 z Voltage 08 Baseboard SCSI A Term2 z Voltage 09 Baseboard SCSI A Term3 z Q Voltage OA Baseboard 12V Voltage Baseboard SCSI B Term1 Voltage OC Processor 1 5V MC Voltage OD Baseboard 5V MC Voltage OE Baseboard 12 MC Fan OF Baseboard FanO MC Physical Security 26 Chassis Intrusion MC Secure Mode Violation Attempt 27 EMP password at the time of connecting to the server g g zg Secure Mode Violation Secure Mode Violation while BMC Attempt 28
20. 64 256 128 128 256 256 288 128 128 32 288 256 32 320 128 128 64 320 256 32 32 320 256 64 384 128 128 128 384 256 64 64 384 256 128 416 256 128 32 448 256 128 64 512 256 128 128 512 256 256 544 256 256 32 576 256 256 64 640 256 256 128 768 256 256 256 4 16 Upgrading Your System Installing DIMMs T Power off the system and remove the left side panel as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap Hold DIMMs only by their edges Holding the DIMM module only by the edges remove it from its antistatic package Position the DIMM so that the two notches in the bottom edge of the DIMM align with the keyed socket 321 Inserting Memory DIMMs Insert the bottom edge of the DIMM into the socket and press down firmly on the DIMM until it seats correctly Gently push the plastic ejector levers on the socket ends to the upright position 6 Repeat the steps to install each DIMM 7T Replace the left side panel and turn on the system Upgrading Your System 4 17 Removing DIMMs N CAUTION Use extreme care when removing a DIMM Too much pressure can damage the socket slot Apply only enough pressure on the plastic ejector levers to release the DI
21. Enabled Administrator User Normal Write Protect Disabled 1 min 2 min 5 min 10 min 20 min 1 hr 2hr 1 B 2 Disabled Enabled Disabled Enabled Disabled Enabled When the Enter key is pressed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on system board see Configuring System Board Jumpers Requires password entry before boot System will remain in secure mode until password is entered Password on Boot takes precedence over Secure Mode Boot Controls access to diskette drives Write protects boot sector on hard disk to protect against viruses Period of key PS 2 mouse inactivity specified for secure mode to activate A password is required for secure mode to function Cannot be enabled unless at least one password is enabled Key assigned to invoke the Quicklock feature Cannot be enabled unless at least one password is enabled System will boot in secure mode The user must enter a password to unlock the system Cannot be enabled unless at least one password is enabled Blank video when secure mode is activated The user must enter a password to unlock the system Cannot be enabled unless at least one password is enabled When secure mode is activated the diskette drive is write protected The user must enter a password to disable Cannot be enabled unless at
22. Management Port Console C 2 EMI shields 4 31 Exit menu configuring Setup 3 18 F front panel 4 29 front view 2 4 H hard disks 4 24 Hard Drive menu configuring Setup 3 17 l IDE controller 1 8 Integrated Peripheral Configuration menu configuring in Setup 3 10 ISA feature summary 1 7 L LAN status 2 6 line voltage 2 8 lithium backup battery installing 4 7 M memory 1 7 4 15 monitoring system status 1 11 N network controller 1 9 5 4 19 overview 1 2 OVL files B 2 P parallel port 1 10 password administrative 1 12 user 1 12 PCI Index 1 feature summary 1 8 peripheral controller 1 10 peripheral bays 1 5 port parallel 1 10 serial 1 10 power cord 2 10 power supply 1 5 monitoring power state 1 11 problems bootable CD ROM not detected 5 16 CD ROM drive activity light 5 13 F2 key prompt does not appear 5 13 network 5 16 PCI installation tips 5 17 processor 1 7 Processor 4 8 R real time clock running SCU to configure settings 4 7 rear view 2 5 removable media devices 4 32 S SCI files B 2 SCSI bus termination 1 9 controller 1 9 SCU software locking feature 1 12 security 1 11 software lock SCU 1 12 Security menu configuring Setup 3 11 selecting a site 2 2 serial port 1 10 server management BMC 1 11 Server Management Information menu configuring in Setup 3 15 Server menu configuring in Setu
23. SCSI hard disk drives in internal bay B A terminator A must be plugged into the end of the SCSI cable When using SCSI hard disk drives the SCSI address assignment is SCSI ID ASSIGNMENT BAY DEVICE ADDRESS First Hard Disk Second Hard Disk Third Hard Disk Fourth Hard Disk Tape Drive System Cabling 5 K Q D E Q A SCSIterminator G Diskette connector B Optional SCSI tape drive H IDE master device CD ROM C Wide SCSI interface cable l IDE slave device tape D Wide SCSI connector Secondary IDE cable E Diskette drive K Secondary IDE connector F Diskette interface cable L System board SCSI Disk System Cable Configuration A 6 System Cabling
24. Sensors Event BIOS Console Generators Manager N Direct Connection SEL Board Management SDR FRU Controller BMC Viewers Ce Control Operations System Sensor Modem Connection Phonebook Emergency Management Port Configuration The following server operations are available from the Console Manager m Connecting to remote servers m Powering the server ON or OFF m Resetting the server m SEL viewer m SDR viewer m FRU viewer The Console Manager has a Phonebook which you use to connect to a selected server Referring to the above figure the Board Management Controller BMC in your server monitors system management events and logs their occurrence in the System Event Log SEL These include events such as over temperature and over voltage conditions fan failure or chassis intrusion To enable accurate monitoring of temperature voltage etc independent of an event the BMC also maintains Sensor Data Record for each sensor SDR from which sensor information can be retrieved C 2 Emergency Management Port Console How the EMP Works The EMP shares use of the COM 2 port with your system When the EMP has control of the port the port operates in command state When the system has control of it the port operates in redirect state When connecting to a server the EMP
25. State gii Birimi The above figure shows the EMP window in redirect state with the terminal window The text that appears on the server monitor displays in the redirect window Availability of the various EMP features is determined by two things the EMP access mode selected during configuration in the System Management Submenu of the BIOS Server Menu and if the server s COM 2 port is configured for console redirect in BIOS The three EMP access modes are disabled pre boot and always active EMP Access Modes Server Configured for Console Redirect Mode Server is powered off During POST Disabled Redirect window appears Redirect window but is blank Pre boot EMP commands available Redirect window Always Active EMP commands available Redirect window After OS boots Redirect window Inactive redirect window EMP commands available The operation mode can be modified by selections in the post reset and post power up dialogs These are server control dialogs available with the EMP C 4 Emergency Management Port Console EMP Access Modes Server not Configured for Console Redirect Mode Server is powered off During POST After OS boots Disabled Redirect window appears but Redirect window Redirect window is blank appears but is blank appears but is blank Pre boot EMP commands available EMP commands Redirect window available appears but is blank Always Active EMP commands available EMP co
26. addresses specifically for ISA adapters This prevents PCI cards from trying to use the same settings ISA cards are using Use the SSU to keep track of ISA adapter resources m Certain drivers may require interrupts that are not shared with other PCI drivers The SSU can be used to adjust the interrupt numbers for PCI devices For certain drivers it may be necessary to alter settings so that interrupts are not shared BIOS User s Information This section describes the various screen messages of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Error and Status Messages BIOS Messages table is an alphabetic list of error and status messages that BIOS generates and an explanation of each message Many of the messages refer to the built in Setup program For more information about Setup refer to the Configuring Your System chapter Problem Solving 5 17 BIOS Messages Message Description nnnn Cache SRAM Passed Diskette drive A error Diskette drive B error Entering SETUP Extended RAM Failed at offset nnnn nnnn Extended RAM passed Failing Bits nnnn Fixed Disk O Failure Or Fixed Disk 1 Failure Or Fixed Disk Controller Failure Incorrect
27. also be logged to the Event Logging area Report any error code to your service representative POST Keys and Errors Action Message Description If POST Beeps Before Video Initialization failed before video initialized Most beep code Appears errors are fatal initialization cannot continue Refer to the section BIOS User s Information in this chapter If Monitor Displays Error Note error press F1 to continue boot or F2 to enter Setup Refer to the section BIOS User s Information in this chapter To Enter Setup Setup changes specific options then writes to CMOS NVRAM Press F2 during initialization to run Setup If you do not press F2 the boot process continues Enter BOOT Diskette If prompted insert the boot diskette Problem Solving 5 7 Verifying Proper Operation of Key System Indicators As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following m Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter m If a second diskette drive is installed does its activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter m If there is a hard disk drive or SCSI devices installed in the system
28. by providing a combination of PCI local bus and ISA connectors The system board has two full length ISA bus connectors One of the connectors shares a chassis expansion slot with a PCI connector ISA features m Bus speed up to 8 33 MHz m 16 bit memory addressing m 8 or 16 bit data transfers m Plug and Play ready System Overview 1 7 The system board has four full length PCI connectors One of the connectors shares a chassis expansion slot with an ISA connector PCI features m Bus speed up to 33 MHz m 32 bit memory addressing m 5 V signaling environment m Burst transfers of up to 133 Mbps m 8 16 or 32 bit data transfers m Plug and Play ready m Parity enabled Real Time Clock Calendar BIOS The real time clock provides system clock calendar information stored in a non volatile memory NVRAM The real time clock battery provides power backup for the real time clock A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and PCI ISA Plug and Play auto configuration A number of security reliability and management features also have been incorporated to meet vital server needs IDE Controller The system includes a dual channel enhanced IDE interface controller controller has a primary and secondary connector located on the system board each connector supporting a master and a slave device The IDE controller provides support for the inte
29. can be erased with ultraviolet light but is not lost when the computer is powered off See also flash EPROM and ROM expanded memory See EMS expansion slot See backplane slot extended memory The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems This memory is used in computers with 80286 80386 and 80486 microprocessors 4 Glossary flash EPROM A type of memory device that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powered off See also EPROM and ROM floppy disk drive See disk drive format The process used to organize a hard or floppy disk into sectors so it can accept data Formatting destroys all previous data on the disk G Gigabyte 1 073 741 824 bytes See also byte H hard disk drive See disk drive hardware The physical parts of your computer including the keyboard monitor disk drives cables and circuit cards IC Integrated Circuit An electronic device that contains miniaturized circuitry ISA Configuration Utility The program that you use to change the configuration of some ISA desktop computers This program also contains information about the hardware in the computer IDE Integrated Drive Electronics A type of hard disk drive with the control circuitry located inside the disk drive
30. complete control by keeping the task as the center of operation until the user closes the task window There are three ways to launch a task m In the SSU Main window double click on the task name under Available Tasks to display the main window for the selected task m Highlight the task name and click on OK m Use the tab and arrow keys to highlight the task name and press the spacebar System Setup Utility File Preferences Help Topics r Tasks Available Tasks Task Description This is a group Resources Boot Devices description available PHA Security SEL r Preferences Color Hode Language Other ER System Setup Utility Main Menu Window B 6 System Setup Utility Resource Configuration Add in RCA Window The RCA provides three major functions m Creates representations of devices that cannot be discovered by the system ISA cards m Modifies the contents of the system by adding and removing devices m Modifies the resources used by devices You can use the RCA window to define an ISA card or add an ISA card by clicking on the appropriate button Removing an ISA card requires that the card be highlighted in the Devices section of the screen before clicking on the button 1 From the SSU main window launch the RCA by selecting the Resources task under the RCA heading in the task box Click OK
31. cover Refer to the Upgrades and Options chapter for information on removing the side cover You do not need to remove the system board from the chassis and you probably do not need to remove any add in boards Locate the CMOS configuration jumper at the edge of the system board toward the front of the system Refer to the Configuring Your System chapter for information on the location of the CMOS jumper Move the CMOS CLR jumper from the CMOS Protect setting on pins 1 and 2 to the CMOS Clear setting on pins 2 and 3 Reinstall the side cover for your safety and connect the power cord to the system Power on the system POST starts and halts displaying an Invalid CMOS Settings error Turn off the system and disconnect the power cord Again remove the side cover 10 Move the CMOS CLR jumper from pins 2 and back to pins 1 and 2 the Protect CMOS memory position 11 Reinstall the side cover and connect the power cord 12 Turn the system on Run BIOS Setup F2 to verify the correct settings Refer to Chapter 3 for information on running BIOS Setup Problem Solving 5 15 Bootable CD ROM Is Not Detected Check the following Is the BIOS set to allow the CD ROM to be the first bootable device Check your BIOS Setup F2 configuration Problems with the Network The server hangs when the drivers are loaded Change the PCI BIOS interrupt settings Try the PCI Installation Tips below Diagnostic
32. device from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log 4 Set any drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information amp Note If the drive comes with drive rails do not use them Remove any rails already attached 5 Slide the drive into the bay until the screw holes line up It may be necessary to temporarily loosen the mounting screws on the already installed drives to position the new drive Secure the drive to the bay with the four supplied screws Upgrading Your System 4 33 Power Cable 5 25 Drive Installing a Removable Media Device 6 Connect the signal and power cables to the drive as shown in Figure 5 15 device power cables are labeled and must be installed in specific locations as shown below Drive Location Power Connector A B Tape P5 C CD ROM P3 D Diskette P6 7 Replace the front panel and side panels and power on the system 4 34 Upgrading Your System Removing 5 25 Inch Device 1 Power off the system and remove the side panels as described earlier in this chapter Remove the front panel as described earlier in this chapter Disconnect the power cable A and ribbon data cable B from the device you are removing Removing a Removable Med
33. from the Action menu generates the Reset dialog so that you can remotely reset the server with post reset options Operation Option Post reset option EMP active C Allow BIOS Re direct Cancel Hep Reset Dialog Options available in the dialog are m System Reset resets the server with the selected post reset options This operation is not allowed if the server is configured in RESTRICTED mode for EMP operations m Option Group sets the post reset option that will be effective after reset The options are EMP active or BIOS redirection The default selection is EMP active m Cancel exits the dialog without any action taken m Help displays dialog level help information Emergency Management Port Console 11 Phonebook The EMP provides a support plug in known as the Phonebook The Phonebook stores names and numbers of servers in a list that can be updated by adding modifying or deleting entries The Phonebook can be opened from the main menu and tool bars or launched from the Connect dialog by clicking the Config button Phonebook Ed Server Phone No Connect Operation Cancel New Modify Delete Phonebook Dialog Options available in the dialog are m Server a dropdown list of server names previously stored in the Phonebook If the New radio button is selected in the Operation area this area is cleared m Phone No the number of the
34. in desktop computers and expansion boxes that allows you to install circuit cards backup A copy of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between and 640 kilobytes baud rate The speed with which data is transmitted during serial communication The computer s operating system and software program must be configured for the same baud rate as the communication device such as a serial printer See also bps BIOS Basic Input Output System A program stored in flash EPROM or ROM that controls the keyboard disk drives video monitor and other devices See also flash EPROM EPROM and ROM Glossary 1 bit Derived from BInary digiT a bit is the smallest unit of information computer handles See also byte BMC Baseboard Management Controller Contains all of the server management functions One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log SEL boot The process of loading the operating system into memory bps bits per second The number of bits transferred in one second during serial communication such as modem transmission byte A group of eight bits C cache memory A
35. is used for Console Base Address Interrupt COM 2 Serial Port B Base Address Interrupt Parallel Port Mode Base Address Interrupt DMA channel Floppy disk controller OS Controlled 3F8 2F8 3E8 2 8 IRQ 3 IRQ 4 Disabled Enabled Auto OS Controlled 3F8 2F8 3E8 2 8 IRQ 3 IRQ 4 Disabled Enabled Auto OS Controlled Output only Bi directional EPP ECP 378 278 IRQ 5 IRQ 7 DMA 1 DMA 3 Disabled Enabled Redirection make sure I O and IRQ are identical to the values in the server Setup Menu Selects the base I O address for COM port 1 Selects the IRQ for COM port 1 Auto forces BIOS to configure the port OS Controlled forces OS to configure the port If this COM port is used for Console Redirection make sure I O and IRQ are identical to the values in the server Setup Menu Selects the base I O address for COM port 2 Selects the IRQ for COM port 2 Auto forces BIOS to configure the port OS Controlled forces OS to configure the port Selects parallel port mode Selects the base I O address for LPT port Not available in ECP or EPP modes Selects the IRQ for LPT port Selects the DMA for LPT port Enables onboard diskette controller 3 10 Configuring Your System Advanced Chipset Control Feature Choices Description Your Setting 640 768K Memory Enabled Enabled forwards ISA Master and DMA Region Disabl
36. must have certification marks showing certification by an agency acceptable in your region m The power cord connector that plugs into the system must be an IEC type CEE 22 female connector m The power cord must be less than 1 8 meters 6 0 feet long WARNING Your system shipped with a power cord Do not attempt to modify or use the supplied AC power cord if it is not the exact type required 2 10 Setting Up the System Powering On Your System Power on your system as follows 1 Make sure all external devices such as a video display keyboard and mouse optional have been connected and the power cords are connected 2 Power on the video display and any other external devices 3 Press the push button power on off switch on the front panel Verify that the power on LED is lit If it is not lit ensure the ac power cords are connected to a functional ac power source After a few seconds your system begins the internal Power On Self Tests POST POST automatically checks the system board CPU module memory keyboard and most installed peripheral devices CAUTION Always allow POST to complete before powering down your system CAUTION The server management logic on your system board monitors and logs system voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your
37. of information bytes that can be packed onto a storage device such as a floppy disk device driver A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Operating System See operating system DRAM Dynamic RAM See RAM Glossary 3 Error Checking and Correction A method of detecting and correcting errors EEPROM Electrically Erasable Programmable Read Only Memory A type of memory device that stores password and configuration information EGA Enhanced Graphics Adapter A type of video display system that provides medium resolution text and graphics on TTL monochrome color and enhanced color monitors EMP The Emergency Management Port EMP Console provides an interface to the Emergency Management Port EMP called the Console Manager This interface allows remote server management via a modem or direct connection EMS Expanded Memory Specification A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds Some software requires EMS to operate EPROM Erasable Programmable Read Only Memory A type of memory device that is usually used to store system BIOS code This code
38. on an IDE channel connector it must be set as the master device If you are adding or removing a SCSI removable media device consider the following m The tape drive SCSI address assignment is 2 m If the SCSI tape is your only SCSI device on the SCSI controller SCSI termination must be installed in the tape drive m If the SCSI tape is connected along with SCSI hard drives on the SCSI controller SCSI termination must be removed in the tape drive 4 32 Upgrading Your System Installing 5 25 Inch Device N CAUTION CD ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS To use these devices thoroughly read the documentation provided by the CD ROM manufacturer and keep the documentation for future reference In case of any trouble with a CD ROM please contact your nearest service representative To prevent direct exposure to the laser beam do not try to open the enclosure Use of controls or adjustments or performance of procedures other than those specified in the CD ROM manufacturer s documentation may result in hazardous radiation exposure 1 Power off the system and remove the side panels as described earlier in this chapter 2 Remove the front panel EMI shield and filler panel covering the bay into which you are installing a peripheral device as described earlier in this chapter N CAUTION Observe static precautions Use an antistatic wrist strap 3 Remove the
39. settings for the system board press Esc This takes you back up to the main menu Step 3 11 Press Esc again to return to the main SSU menu 12 Select Step 4 Save Configuration Once you select this step the changes are immediately saved into an INF file a CMS file and nonvolatile memory 13 Press Esc to exit the SSU You will be prompted to reboot the system or simply exit to the command line prompt You ll need to reboot the system to let your changes take effect but first remove the SSU diskette drive Then press F10 to reboot You should now see the F2 prompt displayed at bootup 5 14 Problem Solving Enable F2 Prompt by Changing a Jumper and Using 550 If you do not have an SSU diskette or CD available you can clear CMOS memory to enable the F2 prompt This means you must change a jumper on the system board run the SSU save your changes and change the jumper back to the default setting 8 9 N CAUTION This procedure resets all to default settings Clearing CMOS memory resets all SSU and Setup settings to their defaults not just the CMOS CLR setting Before proceeding check that you have a backup paper copy of configuration Referring to the worksheets could make your reconfiguration task easier Observe the safety and ESD precautions stated at the beginning of this chapter Turn off all connected peripherals turn off system power and disconnect the AC power cord Remove the side
40. shield covering the bay into which you are installing a peripheral device Save the shield and screws for reinstallation EMI Shield and Filler Panels Removal Upgrading Your System 4 31 Removable Media Devices A variety of IDE and SCSI removable media devices can be installed in peripheral bays A B and C An IDE CD ROM is always mounted in bay C A 3 5 inch diskette drive is always mounted in bay D Other devices should be installed in the first available bay from the top bay A Contact your sales representative or dealer for a list of approved devices BAY A BAY B BAY C BAY D If you are adding or removing an IDE removable media device consider the following m The system board supports a primary and secondary IDE channel connector Each of these supports two devices for a total of four IDE devices A first master device and a second slave device are supported on both the primary and secondary IDE connector The device configuration master versus slave is determined by jumpers on the device Cable Sense CS device configuration is not supported m Your system includes a three connector IDE cable connecting the CD ROM to the system board secondary IDE connector The CD ROM that comes with your system is set as the master device A second IDE connect is available to connect a slave IDE removable media device m If only one device is
41. system has been running correctly check the following If you are running the software from a diskette or CD ROM try a new copy of the software If you are running the software from a hard disk drive try running it from a floppy If the software runs correctly there may be a problem with the copy on the hard disk Reinstall the software on the hard disk drive and try running it again Make sure all the necessary files are installed If the problem recurs you may need to reformat the hard disk drive The drive the drive controller or the system board may be defective If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands 7 Note Voltage spikes can corrupt or destroy data files on the drive If you are experiencing voltage spikes on the power line install a surge suppresser between the power outlet and the system power cord If the problem recurs after you have checked and corrected all of the above items refer to Additional Troubleshooting Procedures in this chapter Problem Solving 5 5 Additional Troubleshooting P
42. the menu or toolbar of the main EMP window remote server connection powering the server on and off and resetting the server The server console mode can also be switched between EMP active and BIOS redirect modes through post power up and reset options When you select Re Connect from the Connect menu the Connect dialog allows you to connect to a selected server If the client machine is already connected to a server initiating connection generates a warning message It lets you know that the existing connection will be terminated if you continue trying to initiate the new connection You are prompted to enter the EMP password whenever a connection is attempted Line selection Serial line Dial up 8 Bit No parity 1 stop bit Direct connect Serial Line Config Baud Rate 19200 Y Dial up Cancel Server COM Port No 71 z Help Connect Dialog Options available in the dialog are m Line Selection you can specify whether to use a direct connection or dial up modem connection to the server Dial up connects to a selected server with a modem Direct connect Serial Line connects to the selected server directly using a null modem serial cable m Server you can select or enter a server name from a dropdown edit list box of available servers A server must be selected when the line selection is Dial up Emergency Management Port Console 9
43. the type of power cord to use in your country The voltage change occurs via a switch in the power supply m Warning Under no circumstances should the user attempt to disassemble the power supply The power supply has no user replaceable parts Inside the power supply are hazardous voltages that can cause serious personal injury A defective power supply must be returned to your dealer x Using This Guide Safety Notices for Users Outside of the U S A and Canada m PELV Protected Extra Low Voltage Integrity To ensure the extra low voltage integrity of the equipment connect only equipment with mains protected electrically compatible circuits to the external ports m Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions m Earth Bonding For safe operation only connect the equipment to a building supply that is in accordance with current wiring regulations in your country In the U K those regulations are the IEE Using This Guide xi Care and Handling Use the following guidelines to properly handle and care for your system Protect the system from extremely low or high temperatures Let the system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep
44. this connector 4 24 Upgrading Your System m When adding IDE devices such as hard disk valid configurations are Secondary Primary If you are adding or removing a SCSI hard disk device consider the following m The system uses single ended SCSI host adapters and supports single ended or low Voltage Drives LVD drives m The hard disk SCSI address assignment is Bay Device SCSI ID Address 1 First Hard Disk 0 2 Second Hard Disk 1 3 Third Hard Disk 3 4 Fourth Hard Disk 4 m The SCSI cable is terminated therefore remove any SCSI device termination from the hard disk drives before they are installed Upgrading Your System 4 25 Installing an Internal Hard Disk Drive 1 Power off the system and remove the left side panel as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap 2 Remove the 3 5 inch hard disk drive from its protective wrapper Record the drive model and serial number in the equipment log 3 Set any drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information N CAUTION If a drive bezel is installed it must be removed because it blocks the air flow around the drive If the drive comes with drive rails do not use them Remove any rails already attached 4 Remove the three screws holding the 3 5 inch drive bay to the rear
45. very fast limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor CD ROM drive Compact Disk ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit used in computers See also TTL or COM2 name you can assign a serial port to set or change its address See also serial port command An instruction that directs the computer to perform a particular operation 2 Glossary configuration The way in which a computer is set up to operate Some configurable options include CPU speed serial port designation and memory allocation coprocessor See math coprocessor CPU Central Processing Unit See microprocessor CRT Cathode Ray Tube The type of video display used in monitors for desktop computers D DC Direct Current The type of current available in the rechargeable battery packs used in portable computers See also AC default The factory setting your computer uses unless you instruct it otherwise For example when powering up the computer will boot from the default drive density The capacity
46. 0 16 SCSI Removable Media Devices Description Recommended Setting or Display Only Your Configuration Dev Dev Dev Dev 0 1 2 3 Device Selections Sync Rate Width bits Disconnect Read Write I O timeout secs Scan for device at boot time Scan for SCSI LUNS Queue Tags Press ENTER for menu Select device and press ENTER 10 3 Highlight the function you want to change and press ENTER You will be prompted to save changes when you exit the configuration utility amp Note 1 you wish to format a disk or verify disk media select Format or Verify from the Device Setup menu Configuring Your System 3 21 Optional RAID Controller Factory Installed Controller One of the options available for your system is the dual channel Mylex AcceleRAID 250 NEC SecuRAID 210 Controller board which gives your system the added security of fault tolerance If you order a system with the RAID controller the system is pre configured at the factory Refer to the RAID Configurations table to determine how the RAID controller was configured at the factory If you want to reconfigure disk arrays and logical drives you must run the AcceleRAID 250 BIOS Configuration Utility if you want to change the RAID level you must run the Mylex Disk Array Controller Utilities DACCF software Refer to the AcceleRAID 250 documentation included with your system for information on running the Accel
47. 4 Emergency Management C 1 Emergency Management 00022 1 C 2 How the EMP WOEKS o c C 3 EMP Requirements and ConfigurattOns e eerta s ead eo i as C 5 Setting Up the Server for the ee e ER RR EN AH C 6 System Management 6 Console Redirection Submenu n et cont t a e OO RU C 7 Main EMP Wari ow oi eii ed eaten BRIAN AE ONU ERU Pla e C 7 E ENS C 7 Status Bar iae oe Eee eii C 8 EMP Console M in Oed a 8 server Control Operations vo rper c Y Cr Nd a C 9 CONNECT iota s iere C 9 Power OTS OF e er e XR MAIOR FREE E UM MERE C 10 derer C 11 serenor M bo 12 Management 13 DEL VIEWER dM C 13 SEL Viewer Menu C 14 Sensor Type Codes i e DR dC C 15 Using the Sensor Type Code C 15 SDR VIEWED ia 17 SDR Viewer Menu Options
48. B per second Pentium A type of microprocessor with a built in math coprocessor cache memory and memory and bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The resolution of a video display system is measured in pixels PnP Plug n Play Plug and play is the ability to plug a device into a computer and have the computer recognize that the device is there The user doesn t have to tell the computer POST Power On Self Test R RAM Random Access Memory A temporary storage area for data and programs This type of memory must be periodically refreshed to maintain valid data and is lost when the computer is powered off See also NVRAM and SRAM 8 Glossary real time clock The IC in your computer that maintains the time and date ROM Read Only Memory A type of memory device that usually is used to store system BIOS code This code cannot be altered and is not lost when the computer is powered off See also BIOS EPROM and flash EPROM RS 232C port An industry standard serial port See also serial port Glossary 9 5 save To store information on a floppy disk hard disk magnetic tape or some other permanent storage device SCSI
49. BIOS Setup Utility as described earlier in this chapter Configuring Your System 3 27 Recovering the BIOS This procedure should only be performed by qualified technical personnel CAUTION Leave Recovery Boot jumper at factory default setting This jumper should only be moved by a technically qualified person Boot Block Write Protect This procedure should only be performed by qualified technical personnel A CAUTION Leave boot block jumper at factory default setting Programming the boot block incorrectly will prevent the system from booting Programming should only be done by a technically qualified person The procedure requires a special Boot Block Update Utility Contact your dealer or sales representative for more information BMC Forced Update Mode This procedure should only be performed by qualified technical personnel A CAUTION Leave BMC Forced Update Mode jumper at factory default setting Setting this jumper incorrectly will prevent the system from booting Programming should only be done by a technically qualified person Contact your dealer or sales representative for more information 3 28 Configuring Your System Upgrading Your System Static Precautions Preparing Your System for Upgrade Equipment Log Removing a Side Panel Installing Side Panel Modifying the System Board Option Boards Hard Disk Drives Front Panel Rem
50. BMC firmware BIOS boot block is write protected BIOS boot block is erasable and programmable System attempts to boot using the BIOS stored in flash memory BIOS attempts a recovery boot loading BIOS code from a floppy diskette into the flash device This is typically used when the BIOS code has been corrupted Maintains the current system password Clears the password Preserves the contents of NVRAM Replaces the contents of NVRAM with the manufacturing default settings Required on factory default Configuring Your System 3 25 Moving System Board Jumpers A CAUTION Before doing the procedures in this section make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage Observe static precautions Use an antistatic wrist strap To configure the system board options 1 Power off the system and remove the left panel as described in Chapter 4 of this guide 2 Check to ensure the system power cord is removed from the back of the system 3 Locate the position of the jumpers on the system board you are changing To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two pins for the desired setting and press it onto the pins Be careful not to bend the pins Re
51. D Eject button inch diskette drive Press to eject diskette E Power on light When lit DC power is present F Drive activity light When lit hard disk drives are in use G DC power switch Press to turn system DC power on or off Front Features and Controls 2 4 Setting Up the System Rear View ozzrmnt zommgogspp This figure shows the location of the following rear system controls and indicators AC input power connector Line voltage selector switch Keyboard Mouse COMI Printer COM2 Green LAN status light LAN connector Orange LAN status light USB connectors VGA PCI slots Combo PCI ISA slot ISA slot amp fex E Supplies AC power to the power supply Selects AC input power of 115 VAC or 230 VAC PS 2 compatible 6 pin mini DIN connector PS 2 compatible 6 pin mini DIN connector COMI serial port 9 pin connector 25 pin parallel port connector COM2 serial port 9 pin connector When lit LAN is linked to network see following table RJ 45 Connector When lit 100 Mbps LAN co
52. Drive A type run SETUP Incorrect Drive type run SETUP Invalid NVRAM media type Keyboard controller error Keyboard error nn Monitor type does not match CMOS Run SETUP Operating system not found Parity Check 1 nnnn Or Parity Check 2 nnnn Press F1 to resume F2 to Setup Where nnnn is the amount of system cache in kilobytes successfully tested Diskette Drive is present but fails the BIOS POST diskette tests Check to see that the drive is defined with the proper diskette type in Setup and that the diskette drive is correctly attached The Setup program is starting Extended memory is not working or is not properly configured at offset nnnn Where nnnn is the amount of RAM in kilobytes successfully tested The hex number nnnn is a map of the bits at the RAM address in System Extended or Shadow memory which failed the memory test Each 1 one in the map indicates a failed bit Fixed disk is not working or not properly configured Check to see if the fixed disk is attached properly Run Setup to be sure the fixed disk type is correctly identified Type of floppy drive is not correctly identified in Setup Problem with NVRAM CMOS access The keyboard controller test failed You may have to replace the keyboard or controller The keyboard is not working BIOS discovered a stuck key and displays the scan code nn for the stuck key Monitor type is not correctly identified in Set
53. EMP Console may be found in Appendix C of this User s Guide System Security To help prevent unauthorized entry or use of the system the system includes a physical padlock loop and Server Management software that monitors the system intrusion switch Security with Mechanical Locks and Monitoring Activate the side cover intrusion alarm switch When the side door is opened the switch transmits an alarm signal to the system board where server management software processes the signal System Overview 1 11 Software Locks via the System Setup Utility The BIOS Setup Utility and the System Setup Utility SSU provide a number of security features to prevent unauthorized or accidental access to the system Once the security measures are enabled access to the system is allowed only after the user enters the correct password s For example m Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time out period 1 to 120 minutes m Set and enable an administrative password m Set and enable a user password m Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches m Activate a hot key combination to enter secure mode quickly m Disable writing to the diskette drive when secure mode is set 1 12 System Overview Setting Up Your System Selecting a Site a Unpacking the System a Getting
54. Enable Enable Primary and Secondary 3F8h IRQ4 2F8h IRQ3 378h IRQ7 Extended Capabilities Port DMA 1 3 5 1 44 1 25 MB Drive Disabled or not installed Enable OFF Disable 5 500 MS Delay Enable System Setup Utility B 11 System Resource Usage Clicking on the Resource Use button in the Configuration window displays the System Resource Usage window This window shows what resources each device is consuming This information is useful for choosing resources if a conflict occurs Devices can be organized according to the resources the user wants to examine using the options in the Resource section of the screen baseboard System El System Resource Usage Be Resource List 8 1 3 4 Td 8 9 11 12 13 14 15 Baseboard System Board Timer Baseboard System Board Chipset Baseboard System Board SSU Configuration File Version Baseboard System Board Serial Port 1 Configuration Baseboard System Board On Board Floppy Controller Baseboard System Board Parallel Port Configuration Baseboard System Board RTC PCI Card Bus Dev SCSI Controller SCSI Controller PCI Card Bus 88 Dev 18 Ethernet Controller Ethernet Controller Baseboard System Board Mouse Control Option Baseboard System Board Math Co processor Baseboard System Board On Board IDE Controller Baseboard System Board Secondary On Board IDE Controller
55. Familiar with the System Making Connections Setting the Line Voltage Connecting the Power Cord Powering On Your System Selecting a Site The system operates reliably in a typical office environment Choose a site that is m Near grounded three pronged power outlets Note For the United States and Canada this means a NEMA 5 15R outlets for 100 120 VAC or NEMA 6 15R outlets for 200 240 VAC For other international sites this means three pronged power outlets applicable for the electrical code of the region WARNING Be sure the power service connection is through a properly grounded outlet m Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock m Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices m Spacious enough to provide at least five inches 13 centimeters behind the system and three inches eight centimeters on each side of the system for proper cooling airflow and cable clearance m Easily accessible for system maintenance and installation of system upgrades 2 2 Setting Up the System Unpacking the System WARNING Your system weighs approximately 38 pounds 17 2 kg If your system cont
56. ISA slot 1x32 bit PCI bus Two ISA expansion slots for add in boards one slot shared with a PCI slot Embedded PC compatible support serial parallel mouse keyboard diskette and Plug and Play features Integrated onboard Cirrus Logic CL GD5480 Super Video Graphics Array SVGA controller with 2MB video memory Integrated onboard dual channel enhanced IDE controller Integrated onboard Symbios SYM53C875 single channel SCSI controller providing an ultra wide SCSI interface Integrated onboard Network Interface Controller NIC an Intel 82558 PCI LAN controller for 10 or 100 Mbps TX Fast Ethernet networks RJ 45 Ethernet connector Integrated 1 44MB diskette drive Four hard disk expansion bays Three removable media expansion bays Integrated dual Universal Serial Bus USB ports System Overview 1 3 System Chassis The system chassis is an easy to expand fabricated metal structure The major system components are shown in this illustration mel
57. MM 4 Power off the system and remove the left side panel as described earlier in this chapter 2 Gently push the plastic ejector levers out and down to eject DIMM from its socket 3 Hold the DIMM only by its edges being careful not to touch its components or gold edge connectors Carefully lift it away from the Socket and store it in an antistatic package 4 Repeat the above steps to remove the remaining DIMMs 5 Replace the side panel and turn on the system 4 18 Upgrading Your System Option Boards This section describes how to install and remove ISA and PCI option boards The system board has two ISA bus expansion slots and four PCI bus expansion slots One of the ISA connectors shares a chassis expansion slot with a PCI connector The high performance PCI local bus allows the adoption of newer networking technology such as 100 MB second Ethernet NICs with a minimum of effort and without concern for I O bottlenecks The PCI local bus offers up to 133 MB second bandwidth PCI and ISA Slot Locations Installation Considerations Newer ada
58. Move cursor to top or bottom of window PAGE UP or PAGE DOWN Move cursor to next or previous page F5 or Select the previous value for the field F6 or or SPACE Select the next value for the field F9 Load default configuration values for this menu F10 Save configuration values and exit ENTER Execute command or Select submenu BIOS Setup Configuration Settings The BIOS Setup Configurations tables show the default settings for the BIOS Setup Utility and provides a place for you to record any changes you make to these settings Recommended values are bold in the following tables 3 4 Configuring Your System Main Menu Feature Choices Description Your Setting System Time System Date Legacy Diskette A Legacy Diskette B Primary IDE Master Primary IDE Slave Secondary IDE Master Secondary IDE Slave Keyboard Features Processor Settings Language HH MM SS MM DD YYYY Disabled 360KB 1 2 MB 720KB 1 44 1 25 MB 2 88 MB Disabled 360KB 1 2 MB 720KB 1 44 1 25 MB 2 88 MB Press ENTER Press ENTER Press ENTER Press ENTER Press ENTER Press ENTER English US French Spanish German Italian Sets the system time Sets the system date Selects the diskette type The1 25 MB diskette requires a 3 mode diskette drive Selects the diskette type Refer to Primary IDE Master and Slave Submenu Refer to Primary IDE M
59. SERVER 51400 NEC User s Guide E E SERVER 51400 NEC User s Guide E E Proprietary Notice and Liability Disclaimer The information disclosed in this document including all designs and related materials is the valuable property of NEC Computer Systems Division hereinafter NEC CSD and or its licensors NEC CSD and or its licensors as appropriate reserve all patent copyright and other proprietary rights to this document including all design manufacturing reproduction use and sales rights thereto except to the extent said rights are expressly granted to others The NEC CSD product s discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC CSD To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior written approval of NEC CSD is prohibited Trademarks INTEL is a registered trademark of Intel Corporation MS DOS is a registered trademark of Microsoft Corporat
60. The system board contains three DIMM sockets labeled 1 through 3 Each socket can hold a single 72 bit DIMM module with 32MB 64MB 128MB or 256MB of memory When all three sockets are populated the system board supports a maximum of 768 MB of memory with 256MB DIMMs A DIMM will always be installed in the right socket When you install additional DIMMs you must start with the first empty socket to the left of DIMMs already installed When you remove DIMMs you must start with the first DIMM socket closest to the left edge of the system board 321 DIMM Locations Upgrading Your System 4 15 Memory DIMM Configurations This table lists the distribution of DIMMs for specific memory configurations System Memory Configurations System Capacity Capacity per DIMM slot MB Any DIMM Slot Order MB Slot 1 Slot 2 Slot 3 32 32 64 32 32 64 64 96 32 32 32 96 64 32 128 64 32 32 128 64 64 128 128 160 64 64 32 192 64 64 64 192 128 32 32 192 128 64 224 128 64 32 256 128 64
61. When the RCA window appears it displays messages similar to the following Baseboard System Board PCI Card Bus 00 dev 00 Host Processor Bridge PCI Card Bus 00 dev OD Multifunction Controller PCI Card Bus 00 dev OF Ethernet Controller PCI Card Bus 00 dev 12 SCSI Controller PCI Card Bus 00 dev 14 Controller To configure a device select its name in the Devices section of the RCA window and press the spacebar or double click on it Make configuration changes and click on OK to return to the RCA window Repeat Steps 3 and 4 to configure additional devices Save all the changes made by clicking on the Save button Saving writes your current configuration to nonvolatile storage where it will be available to the system after every reboot Close the RCA window and return to the Main Menu by clicking on the Close button System Setup Utility 7 Setup Resource Configuration fidd in Devices Bus 08 Dev 88 Host Processor Bridge Bus 68 Dev SCSI Controller Bus 88 Dev 16 Ethernet Controller Bus 88 Dev 12 VGA Controller Bus 88 Dev 14 Multifunction Controller Define ISA Card Add ISA Card Remove ISA Card RCA Window Defining an ISA Card An ISA card usually comes with a vendor created CFG file that specifies the resources the card requires to function properly If the CFG file is unavailable yo
62. ains numerous optional boards and peripheral devices it will weigh more To avoid personal injury make sure you have someone help you lift or move the system When you receive your system inspect the shipping containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately Getting Familiar with the System Before setting up your system you should become familiar with the system s features such as the location of your system s front and rear panel switches indicators and connectors etc Setting Up the System 2 3 Front View This figure shows the location of the front system controls and indicators T EIE V 20 1 POWER D e S A Load eject button CD ROM reader Press to load CD and eject CD B Activity light CD ROM reader When lit CD ROM reader is in use C Activity light inch diskette drive When lit diskette is in use
63. ample AUTOEXEC BAT viii Using This Guide Related Documents In addition to this guide the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server m System Release Notes Release Notes provide you with the latest information about your system This information was not available at the time your user s guide was developed m Getting Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to complete your installation successfully m Network Operating System Configuration Guide This guide contains supplemental instructions needed to install and configure your server Windows NT v4 0 Novell NetWare v3 12 Novell NetWare v4 11 Santa Cruz Operation SCO OpenServer Release 5 04 and UNIXWare 7 0 Network Operating Systems This document is intended to complement the more detailed procedural documents available from the vendor of the network operating system Using This Guide ix Safety Notices m Caution To reduce the risk of electric shock which could cause personal injury follow all safety notices The symbols shown are used in your documentation and on your equipment to indicate safety hazards m Warning Lithium batteries can be dangerous Improper handling of lithium batteries may result in an explosion Dispose of lithium batteries as required by
64. aster and Slave Submenu Refer to Secondary IDE Master and Slave Submenu Refer to Secondary IDE Master and Slave Submenu Refer to Keyboard Submenu Refer to Processor Settings Submenu Selects which language BIOS displays Configuring Your System 3 5 Primary Secondary IDE Master and Slave Submenu Feature Choices Description Your Setting Type Auto Auto allows the system to attempt auto detection of the drive type None None informs the system to ignore this drive CD ROM CD ROM allows the manual entry of some fields described below IDE Removable Determines that a removable IDE drive is installed IDE allows the manual entry of fields described below ATAPI Determines that a removable ATAPI drive is installed ATAPI allows the manual entry of fields described below User User allows the manual entry of all fields described below Cylinders 0 to 65535 Number of cylinders on drive This field is changeable only for Type User Heads 1 to 16 Number of read write heads on drive This field is changeable only for Type User Sectors 0 to 63 Number of sectors per track This field is changeable only for Type User Maximum N A Computed drive size This field is Capacity informational only for Type User Multi Sector Disabled Determines the number of sectors per Transfer 2 4 8 0r 16 block for multi sector transfers This field sectors is informational only for Type Auto LBA Mode Disabled Enablin
65. board and the system resources that it requires The configuration registers on PCI and ISA Plug and Play add in boards contain the same type of information that is in a CFG file Some ISA boards also include a CFG file The SSU uses the information provided by the OVL and CFG files configuration registers NVRAM and the information that you enter to specify a system configuration The SSU writes the configuration information to NVRAM memory The SSU stores configuration values in NVRAM memory These values take effect when you boot the server POST checks the values against the actual hardware configuration if they do not agree POST generates an error message You must then run the SSU to specify the correct configuration before the server boots up B 2 System Setup Utility Creating SSU Diskettes SSU may be run directly from the EXPRESSBUILDER CD ROM or from DOS bootable diskettes Before you can run the SSU from diskettes you must copy the SSU from the EXPRESSBUILDER CD ROM to a diskette If your diskette drive is disabled or improperly configured you must use the FLASH resident BIOS Setup Utility F2 to enable it so that you can use the SSU If necessary you can disable the drive after you exit the SSU Information entered using the SSU overrides information entered using Setup 1 Power on the system 2 Ifthe diskette drive is disabled enable it using the BIOS Setup Utility explained later in this chapt
66. board jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins The System board Jumpers illustration shows the location of the system board jumpers The System Board Jumper Configurations table lists the system board jumpers and their factory default settings J7B1 N m um mj m m m System Board Jumpers 3 24 Configuring Your System Jumper Block A BMC Boot Block Write Protect BMC Forced Update Mode BIOS Boot Block Write Protect Recovery Boot Password Clear CMOS Clear Reserved System Board Jumper Summary Pins default in bold 9 10 Protect 10 11 Erase 5 6 Normal 6 7 Program 1 2 Protect 2 3 Erase 9 10 Normal 10 11 Recovery 5 6 Protect 6 7 Erase 1 2 Protect 2 3 Erase 1 2 Disabled What it does at system reset BMC boot block is write protected BMC boot block is erasable and programmable System boots normally System tries to update
67. by BIOS and BMC Yes clears the system event log SEL in BMC Clear CMOS command Press the Reset button for 4 seconds and press Power button for 1 second Release the buttons simultaneously Enables EMP password This field only shows up when EMP password is enabled Pre boot Only EMP is only enabled during power down through power up to the end of POST Com 2 is returned to System use at the end of Post when operating system boots Always Active EMP is always enabled Com 2 cannot be used by operating system It is now dedicated for EMP use Disabled EMP is disabled Com 2 is always available for system use by console redirection or operating system If set to Enabled Power on off and Reset server controls via EMP are no longer available Sets how EMP connects to the server Direct Connect means a null modem serial cable directly connects COM 2 connector port to the EMP console machine Modem mode indicates that a modem is connected on COM 2 for EMP use 3 14 Configuring Your System Server Management Information Submenu Items on this menu can not be modified by the user If items require changes consult your system administrator Server Management Information Submenu Feature Choices Description Your Setting Board Part Number N A Board Serial Number N A System Part Number N A System Serial Number N A Chassis Part Number N A Chassis Serial Number BMC Revision N A Info
68. cce geo oe gae obcaecat ER 4 24 Installing an Internal Hard Disk 4 26 Removing an Internal Hard Disk 4 28 Front Pan l searre dert ox UO ESSEN EI EARN WAR ED DIVER RENE X PRU PUE 4 29 Removing the Front Panel aso eee ded tni dede 4 29 Installing the Front Panel eer DR HD E EE Ia 4 30 Removing EMI Shields and Filler 4 31 Removable Media Devices rec ene OI ER WR EE ER MEE CHA 4 32 Installing a 5 25 Inch Device etes ea pe en ein n 4 33 Removine d 5 25 Inclht Device Fe Pe AE p ad 4 35 Problem ence 5 1 Static PreCau HON vide eae Ma TA eb eco NA ep ERU Tua eed 5 2 Troubleshooting Checkliste Cat ARDET EPA Ead EUR FERRE 5 3 Initial System oborta eU p d ai desea ew eor adde bina 5 3 Running New Application 5 4 After System Has Been Running Cortectly d eder e ned d 5 5 Additional Troubleshooting 5 6 Preparing the System for Diagnostic 5 6 Monitoritfig POST cen cea AAAS EE epe tte ds 5 7 Verifying Proper Operation of Key System Indicators 5 8 Confirming Loading of the Operating
69. checks to determine the current COM 2 port state The following discussion covers how the EMP functions in each state m Command state is the default COM 2 state In this state the EMP communicates with the server allowing the client to remotely reset or power the server up or down The client can also view the server s System Event Log SEL Field Replaceable Unit FRU information or Sensor Data Record SDR table m In redirect state the EMP serves as a PC ANSI terminal window for BIOS console redirection Commands typed in this terminal window are transmitted through BIOS to the server s console and text displayed on the server console are displayed on the EMP s terminal window With the EMP in this state you can remotely view boot messages access BIOS setup and run DOS text mode applications through the EMP s terminal window 2g EMP Console File Connect Action Help BZ 2 SERVERNAME JUNE 5 5 14 EMP in Command State Emergency Management Port Console 3 4 0 Belews 4 0 19885 74 Fraenix Prcheolsgles LUd SETA EG DH MALUS MH PT ulia Tier 28138151 Fu FrnEtium 141 I Frbcessar Extended Kw Passed upper limit seent ad resz FAG mybnar Brberted tp abH Hileta EpA Ecrid Console in Redirect
70. d screwdriver or equivalent under the plastic tab on the San in plastic retainer A in figure Gently push down on the screwdriver to lift the battery B Remove the battery from its socket C Dispose of the battery according to local ordinance Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket Reinstall the plastic retainer on the lithium battery socket 8 Replace the side panel and turn on the system 9 Run the BIOS Setup to restore the configuration settings to the real time clock Upgrading Your System 4 7 Replacing the Pentium II Processor This subsection provides the procedure for upgrading the Pentium II Processor in your system The Pentium II processor is packaged as a Single Edge Connector Cartridge SECC packaged as a Single Edge Processor Package SEPP or packaged as a Single Edge Connector Cartridge Version 2 SECC2 The SECC packaged cartridge includes processor core with an integrated 16 KB primary L1 cache secondary L2 cache thermal plate back cover The SEPP packaged board includes processor core with an integrated 16 KB primary L1 cache secondary L2 cache The SECC2 packaged cartridge includes processor core with an integrated 16 KB primary L1 cache secondary L2 cache back cover N CAUTION Electrostatic discharge ESD can damage components place them on an antistat
71. d the Main Menu is displayed The menu bar at the top of the Main Menu lists the following selections Menu Bar Selections Menu Use Main Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders Server Use this menu for configuring Server Management features Boot Use this menu to configure Boot Device priority Exit Exits the current menu Use the arrow keys to select a menu or an item on a displayed menu Press the value keys listed in the table below to cycle through the allowable values for the selected field Use the Exit menu s Save Values selection to save the current values on all the menus To display a submenu position the cursor on a selection that has a submenu and press ENTER Selections with submenus are preceded by an arrow Refer to the following table for information on the keys you use with BIOS Setup These keys are also listed at the bottom of the Setup menu Configuring Your System 3 3 Function in Setup Menu F1 or Alt H Get Help about an item ESC Exit the current menu and return to the previous menu Left or right arrow keys Move between menus Up or down arrow keys Move cursor up and down The cursor moves only to the settings that you can change HOME or END
72. does the hard disk drive activity indicator turn on briefly If not refer to Hard Disk Drive Activity Indicator Does Not Light in this chapter Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear refer to Problems with Application Software found later in this chapter 5 8 Problem Solving Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD ROM drive activity LED does not light Problems with application software The startup prompt Press F2 key if you want to run Setup does not appear on the screen The bootable CD ROM is not detected The SSU does not boot Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the following Is the system operating normally If so the power LED is probably defective Are there other problems with the system If so check the items listed under System Cooling Fans Does N
73. e 2 ATAPI CD ROM Attempts to boot from an ATAPI CD ROM Drive drive 3 Hard Drive Attempts to boot from a hard drive device 4 LANDesk Service Attempts to boot from diagnostic boot Agent Il partition of the flash memory 3 16 Configuring Your System Hard Drive Submenu For options on this menu use the up or down arrow keys to select a device then press the lt gt or lt gt keys to move the device higher or lower in the boot priority list Hard Drive Submenu Option Description 1 Hard Drive 1 or IDE drives will have a suffix attached to the drive ID string actual drive string PM hard drive on Primary Master Channel PS hard drive on Primary Slave Channel SM hard drive on Secondary Master Channel SS hard drive on Secondary Slave Channel SCSI CD ROMs will be displayed here because the onboard Symbios SCSI bios treats CD ROMs as hard drives SCSI removable drives will also appear here 2 Other Bootable Covers all the boot devices that are not reported to the system BIOS through the BIOS Device boot specification mechanism This includes all PCI cards that are not bios boot compliant legacy as well as ISA cards that are not PnP compliant ISA legacy cards will boot first before non bios boot compliant PCI cards in scan order from lowest slot to highest Removable Devices For options on this menu use the up or down arrow keys to select a device then press the 4 or lt gt keys to mo
74. e adapter controls the operation of the SCSI devices in your system hard disk drives or removable media devices 1 Select Adapter Setup and press ENTER The Adapter Setup screen displays Adapter Setup Screen Description Recommended Setting or Your Configuration Display Only SCAM Support On Parity On Host SCSI ID 7 Scan Order Low to High Removable media support None CHS Mapping SCSI Plug and Play Mapping 2 Highlight the function you want to change and press ENTER You will be prompted to save changes when you exit the configuration utility To change device configuration parameters perform the following steps 1 At the SCSI Configuration Utility Main Menu select Device Selections and press ENTER The Devices O to 7 screen displays 2 Select the SCSI device you are reconfiguring and press ENTER If you are configuring SCSI Hard Disk Drives refer to the SCSI Hard Disk Drives Table below if you are configuring SCSI Removable Media Devices refer to the SCSI Removable Media Devices Table below for recommended settings 3 20 Configuring Your System SCSI Hard Disk Drives Description Your Configuration Recommended Setting or Dev Dev Dev Dev Display Only 0 1 2 3 Device Selections Sync Rate Width bits Disconnect Read Write I O timeout secs Scan for device at boot time Scan for SCSI LUNS Queue Tags Press ENTER for menu Select device and press ENTER 4
75. e drive power and signal cables properly installed m Is the diskette drive properly configured m Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly If you are using the onboard diskette controller use Setup or the SSU to make sure that Onboard Floppy is set to Enabled Conversely to use an optional fixed diskette controller make sure that Onboard Floppy is set to Disabled For information about running Setup or the SSU refer to the Configuring Your System chapter If the problem persists there may be a problem with the diskette drive system board or drive signal cable Contact your service representative for assistance Hard Disk Drive Activity LED Does Not Light If you have installed one or more hard disk drives in your system check the following m Are the power and signal cables to the drive properly installed m Are all relevant switches and jumpers on the hard drive and adapter board set correctly m Is the hard disk drive properly configured in the SSU Run the SSU to make sure that the hard disk drive is configured with the correct parameters For information about running the SSU refer to the Configuring Your System chapter If the problem persists there may be a problem with the hard disk drive the optional controller board system board drive signal cable or LED connector Contact your service representative for assistance amp Note The hard di
76. e turned OFF if you install the optional Mylex AcceleRAID 150 or 250 Controller board in your system Refer to Symbios Configuration Utility found in Chapter 3 Note Ensure JP10 of the Mylex AcceleRAID 150 or 250 Controller board has the jumper removed Refer to the Mylex AcceleRAID 250 Installation Guide for the location of jumper 10 8 System Cabling Qmm SCSI terminator Optional SCSI tape drive Wide SCSI interface cabl Wide SCSI connector Diskette drive Diskette interface cable Diskette connector H IDE master device CD ROM IDE slave device tape e Secondary IDE cable Secondary IDE connector m System board Controller M Mylex AcceleRAID 250 Controller RAID System Cable Configuration System Cabling 9 EE ES 4 3 m a lt a IDE CABLE 40 pins
77. eRAID250 BIOS Configuration Utility and the DACCF Utility RAID Configurations er of Hard Drives RAID Level Hard Drives in Description Configured Array JBOD 1 JBOD RAID 0 JBOD is an acronym for Just a Bunch Of Disks Each drive can operate independently as with a common host bus adapter or multiple drives may be spanned and seen as a single very large drive No redundancy is provided 2 Mirroring RAID 1 Drives are paired and mirrored All data is 10096 duplicated on an equivalent drive fully redundant 3 Striping with Parity RAID 5 Data is striped across several physical drives Parity protection is used for data redundancy 3 plus 1 hot Striping with Parity RAID 5 Data is striped spare drive across three physical drives Parity protection is used for data redundancy This drive is used as the Hot Spare The first four disks are as stated above the remaining disks are not part of the array but are ready to be configured 3 22 Configuring Your System Add on Controller If you are adding the RAID controller to an existing system the AcceleRAID 250 BIOS Configuration Utility allows you to configure disk arrays and logical drives in your system Since the utility resides in the AcceleRAID 250 BIOS on the RAID controller its operation is independent of the operating system in your server Refer to Chapter 4 in this User s Guide for information on insta
78. ed cycles to the PCI bus Disabled forwards these cycles to memory Delayed Transaction Disabled Enable the delayed transaction mechanism when 4 is target of a PCI Enabled transaction Passive Release Disabled Enable the Passive Release mechanism Enabled PHOLD signal when is PCI MASTER Security Menu amp Note Enabling the Administrtor Password field requires a password for entering Setup The passwords are not case sensitive Security Menu Feature Choices Description Your Setting User Password is Clear Status only user cannot modify Once set Set this can be disabled by setting it to a null string or by clearing password jumper on system board see Configuring System Board Jumpers Administrator Password Clear Status only user cannot modify is Set Set User Password Press ENTER When the lt Enter gt key is pressed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on system board see Configuring System Board Jumpers Configuring Your System 3 11 Security menu Continued Feature Choices Description Your Setting Set Administrator Password Password on Boot Diskette Access Fixed Disk Boot Sector Secure Mode Timer Secure Mode Hot Key Ctrl Alt Secure Mode Boot Video Blanking Floppy Write Protect Press ENTER Disabled
79. edie 3 16 Boot Device Priority Submenu accen 3 16 Hard Drive Sube Lose ed iq Haa ve A QU EINE 3 17 Removable eE RN OE NI S 3 17 Exit Men senie rM E Uri A 3 18 Symbios Configuration adden e ad QA ue vada 3 19 Running the Symbios Configuration Utility eese 3 19 Changing the Adapter and Device Configurations 3 20 Optional RAID CODt Ollgt z 2 oer i ple ali d 3 22 Factory Installed Controller n IO PUR E Or pA I Pep NORD RR 3 22 Add on Controler ai meteo ca ea HE oleo a E qM eh 3 23 DACCE Configuration UTD etos uon pest t ad Nas eR ER NONE RUE VERO 3 23 Configuring System Board Jumpers uu ee PEE Y Y p e ci ee 3 24 Before You ose sereno rr RR Or v eer CERA RR 3 24 Moving System Board JUInpeES iacet escono bd ie CO IDE ERO Vue 3 26 Resetting the CMOS NVRAM E 3 27 Clearing and Changing the 5 02102 3 27 Recovering the BIOS EP b DE e ROG A IRURE VE Ha 3 28 Boot Block Witte Protech cedat ato roa ete led vii leid eo en Glad i 3 28 BMC Forced Update Mode eoe ptr OE RR NS NI UO Ed 3 28 Upgrading Your 4 1 Static PFECAULTIOTIS co icr ere a en eaae e Ta PR Eo dA 4 2 Preparing Your Sy
80. eee eere seceser tese ese sece serate A 1 Before You Begining i RH T RR E EFE PCR a A 2 botatic Precautions iia ctio eee te ee dette iioi e chan A 2 Contents v Standard ConfigutatioLr s RA RUE ER Cn UR Oh QUE C A 3 IRRATIDLCODDBEUEATI OD ea etnia edo dte aver nga A 8 System Setup Utility sess B 1 System Setup Utility S9U sida e UP S Con be B 2 Creating SSU DIskelles e Oo ep b t ep B 3 R nninge tbe SSU aera E re aes aw Ene NIS B 4 CUSTOMIZING the SSU aeneo NP ie a Pe p DN oe v eie be d ag B 5 Launching a Task Un edes se dO AI IR AL NI B 6 Resource Configuration Add in RCA Window B 7 Defining ISA Card uas eo EATON EH ADI Cle eae B 8 Adding and Removing ISA Cards e er UE x Hia dog B 8 Modifying RESOUTCES eco e i E Vd Oe ERR ERR ce B 10 Recommended Resource Settings cece edet een ex ots e dre o ee d Ed B 11 System Resource USsAge i e uie tao rua ey da e ede ue a B 12 Multiboot Add in MBA ee B 13 Password Administration PWA Window eee B 13 System Event Log SEL Window ertt e et e e qe P a B 14 Exiting the SS Oe Ev INDY Sy trou eri Oni n nu a vl Yi e Ra c A B 1
81. em board The following subsections describe the system board major components A GG FF EE DD CC BB AA 2 Y X W A Processor connector B DIMM slot 3 C DIMM slot 2 D DIMM slot 1 E Reserved F ATX power connector G Reserved H Secondary IDE connector I Primary IDE connector J System fan connector K AT front panel connector L Lithium backup battery M Configuration jumper block N Configuration jumper block O System fan connector not used P Reserved Q Reserved Uu N 0 CDE oll 9 1 H I J amp r K L T S 0 Reserved Diskette drive connector Wide SCSI connector Reserved PCI slots for add in boards ISA slots for add in boards VGA monitor port USB connectors RJ 45 network connector WOL enable jumper not used Serial port 2 connector Parallel port connector Fan connector not used Chassis intrusion connector Serial port 1 connector Keyboard and Mouse connectors System Board 1 6 System Ov
82. er Specify the correct type of diskette drive 3 Using the EXPRESSBUILDER CD ROM create the SSU diskette System Setup Utility 3 Running the SSU 1 Turn on your video monitor and your system 2 There are two ways to start the SSU m After creating an SSU diskette from the CD Insert the SSU diskette in drive A and reboot your server from the diskette m From diskette after installing your operating system Insert the SSU diskette in Drive A At the MS DOS prompt type a and press Enter to change to drive A Type ssu and press Enter 3 Follow the system prompts to load the SSU When the SSU title appears on the screen press Enter to continue 4 When the main window of the SSU displays you can customize the user interface before continuing System Setup Utility File Preferences Help Topics Tasks fivailable Tasks Task Description This item is a group Resources E MBA There is no Boot Devices description available PHA Security SEL Preferences Color Mode Language Other System Setup Utility System Setup Utility Main Menu Window B 4 System Setup Utility Customizing the SSU The SSU lets you customize the user interface according to your preferences The AF sets these preferences and saves them in the AF INI file so that they take effect the next time you start the SSU There are three user customizable settings m Color this button let
83. erview Pentium II Processor The system board includes a Pentium II processor packaged in a Single Edge Contact S E C cartridge The cartridge includes the processor core with an integrated 16 KB primary L1 cache the secondary L2 cache a thermal plate and a back cover The processor implements the MMX technology and the processor s numeric coprocessor significantly increases the speed of floating point operations The processor external interface operates at 100 MHz The second level cache is located on the substrate of the S E C cartridge The cache includes burst pipelined synchronous static RAM BSRAM The L2 cache is offered in 512 KB configurations only with error correcting code ECC that operates at half the core clock rate System Memory The system board contains three 168 pin DIMM sockets Memory is partitioned as three banks of SDRAM DIMMs each providing 72 bits of noninterleaved memory 64 bit main memory plus ECC Your system may include from 32 MB to 768 MB of memory using up to four DIMMs System memory begins at address O and is continuous flat addressing up to the maximum amount of DRAM installed exception system memory is noncontiguous in the ranges defined as memory holes using configuration registers The system supports both base conventional and extended memory I O Expansion Slots The server s expansion capabilities meet the needs of file and application servers for high performance I O
84. es Unplug the system power cord To remove a side panel 1 Power off the system and ensure it is disconnected from the ac wall outlet 2 The side panel is secured to the chassis with three screws Remove the screws securing the side panel Save the screws for reattaching the side panel 3 Slide the side panel toward the rear of the chassis This unlocks the locking fingers behind the side panel 4 Pull the side panel up and away from the chassis 4 4 Upgrading Your System Removing System Side Panel Installing a Side Panel 1 Before replacing the side panel make sure no tools or loose parts have been left inside the system chassis 2 Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected 3 Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis Slide the side panel forward as far as it will go 4 Replace the three side panel retaining screws amp Note If your system is already set up plug the system back in reconnect the peripherals and power on the peripherals and system Upgrading Your System 4 5 Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system Topics covered include m Replacing the real time clock battery m Replacing the Pentium II processor m Installing
85. etest all processors on next boot Processor Disabled Controls detection of processor serial Serial Number Enabled number Note displays only when Pentium III is installed Memory Cache Enabled Enables processor cache Disabled Configuring Your System 3 7 Advanced Menu Feature Choices Description Your Setting Install OS Other Select the operating system installed in Win95 your system WinNT 5 0 Reset No Select Yes if you want to clear the system Configuration Yes configuration data during next boot Data System automatically resets to No in next boot PCI Press ENTER Refer to PCI Configuration Submenu Configuration Integrated Press ENTER Refer to Intergrated Peripherals Peripherals Configuration Submenu Configuration Advanced Press ENTER Refer to Advanced Chipset Control Chipset Control Submenu Large Disk LBA Select LBA for IDE drives This only Access Mode CHS affects IDE drives with partitions greater than 512 Mbytes Delay on Option Disabled Forces a short delay at the end of each ROMs Enabled Option ROM scan PCI Configuration Submenus This submenu should only be changed by qualified technical personnel N CAUTION Leave PCI Configuration Submenu at factory default settings This submenu should only be changed by a technically qualified person PCI Configuration Submenu Feature Choices Description Your Setting PCI Device Embedded Press ENTER N A SCSI Devices Option ROM Sca
86. ets you view the Sensor Data Records retrieved from the SDR repository Options available through the SDR viewer are View all SDR records View SDR entries by SDR type View SDR summary info Set SDR display mode to either Hex or verbose mode Close the SDR viewer Exit the EMP Emergency Management Port Console 17 SDR Viewer Menu Options The following menu options are found on the SDR viewer menu bar File Close closes the SDR viewer Exit exits the EMP View Display all Records displays all records from the SDR repository SDR Type displays the records of a particular SDR type You select an SDR type from a pop up menu that displays all the SDR types available for the given hardware SDR Info displays the SDR summary information as returned by the server Settings lets you change operating parameters for the SDR viewer This menu displays the following suboption Display HEX Verbose toggles between HEX mode and interpreted mode of displaying SDR records Window gives options for displaying currently open windows Help provides version information for the SDR viewer and provides help topics on the EMP FRU Viewer The FRU viewer allows you to view the server s FRU Field Replaceable Units data from the server s baseboard FRU information area Options available with the SDR viewer are View all FRU records View FRU summary info Set FRU display mode to ei
87. ew Application Software Problems that occur when you run new application software are usually related to the software Faulty equipment is much less likely especially if other software runs correctly If you have problems while running new application software check the following Does the system meet the minimum hardware requirements for the software Refer to the software documentation Is the software an authorized copy Unauthorized copies often do not work Obtain an authorized copy of the software If you are running the software from a diskette is it a good copy If you are running the software from a hard disk drive is the software correctly installed Were all necessary procedures followed and files installed If you are running the software from a CD ROM disk is the disk scratched or dirty Are the correct device drivers installed Is the software correctly configured for the system Are you using the software correctly If other software runs correctly on the system contact your vendor about the failing software If the problems persist with the software contact the software vendor s customer service representative 5 4 Problem Solving After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure However many situations that are easy to correct can also cause such problems If you have problems after the
88. ewer This menu displays the following suboptions Display HEX Verbose toggles between HEX mode and interpreted mode of displaying SEL records Output Text Binary determines whether SEL data will be saved to the file in binary format or verbose format m Window gives options for displaying currently open windows m Help provides version information for the SEL viewer and provides help topics on the EMP C 14 Emergency Management Port Console Sensor Type Codes The Sensor Type Code Table provides information regarding The type of sensor generating the SEL entry The name of the sensor m The microcontroller which initiated the SEL entry m The warning or error which initiated the SEL entry Using the Sensor Type Code Table Compare the Sensor Type and Number message shown in the SEL viewer display above to the Sensor Type Number in Verbose column in the table below Using information in the Sensor Name column in the table you can determine the physical component which generated the SEL message The Generator ID column in the table identifies the microcontroller which reported the event to the SEL Detailed information regarding the event is available from the Event Description column in the SEL Viewer For example if there is a Fan 10 entry the Sensor Type and Number column of the SEL Viewer by looking at the Sensor type Codes table you can determine that the Baseboard Fan 1 caused this entry The
89. expansion slot screw and cover Removing the Expansion Slot Screw and Cover N CAUTION Observe static precautions Use an antistatic wrist strap 3 Remove the option board from its protective wrapper holding the board only by the edges Do not touch the board components or the gold connectors 4 Record the option board serial number in the equipment log 4 20 Upgrading Your System 5 Set any board jumpers or switches as described in the documentation that comes with the option board Upgrading Your System 4 21 6 Refer to the documentation accompanying the option board for information on whether the board is a PCI or ISA board Refer to Option Board Hardware Configurations table to determine the recommended option board slot assignment and configuration parameters amp Note If you are adding a non Plug and Play Legacy ISA option board run the SSU before installing the board For details on the SSU refer to Appendix B 7 Holding the board by its top edge or upper corners firmly press the board into an expansion slot on the system board The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot Installing an Option Board 8 Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame The retaining bracket fits into the space that was occupied by the expansion slot cover 9 Reinstall t
90. fer the System Board Summary table for system board jumper settings 4 Install the system cover and power up the system 3 26 Configuring Your System Resetting the CMOS NVRAM To reset the CMOS NVRAM 1 pt QU m Power down the your system Remove the left side panel as described in Chapter 4 of this User s Guide Move the CMOS Clear jumper from pins 1 2 to pins 2 3 Refer to Configuring System Board Jumpers to see the location of this jumper Power on the system Wait for POST to complete and for the messages Invalid NVRAM setting and Press F2 to enter Setup to appear This automatically reprograms CMOS and RTC to their default settings Power off the system Move the CMOS Clear jumper back to pins 1 2 Replace the left side panel and power on the system Run the BIOS Setup Utility to check the configuration of your system Clearing and Changing the Passwords To clear and change the passwords T prom NV om Power down the your system Remove the left side panel as described in Chapter 4 of this User s Guide Move the Password Clear jumper from pins 5 6 to pins 6 7 Refer to Configuring System Board Jumpers to see the location of this jumper Power on the system and wait for POST to complete This automatically clears the old password Power off the system Move the Password Clear jumper back to pins 5 6 Replace the panel and power on the system To specify a new password run the
91. g LBA causes logical block Control Enabled addressing to be used in place of cylinders heads and sectors This field is informational only for Type Auto 32 Bit I O Disabled Enabling allows 32 bit IDE data transfers Enabled Transfer Mode Standard Selects the method for moving data to and Fast PIO 1 from the drive This field is informational Fast PIO 2 only for Type Auto Fast PIO 3 Fast PIO 4 FPIO 3 DMA 1 FPIO 4 DMA 2 Ultra DMA Disabled Selects the Ultra DMA Mode for moving Mode Mode 0 data to and from the drive Mode 1 Mode 2 3 6 Configuring Your System Keyboard Submenu Feature Choices Description Your Setting NumLock On Selects power on state for Num Lock Off Key Click Disabled Enables or disables key click Enabled Keyboard 30 sec Selects the number of times per second a auto repeat 26 7 sec key will repeat while it is held down rate 21 8 sec 18 5 sec 13 3 sec 10 sec 6 sec 2 sec Keyboard 1 4 sec Selects delay before key repeat auto repeat 1 2 sec delay 3 4 sec 1 sec Processor Settings Submenu Feature Choices Description Your Settings CPU Speed Processor Speed Processor speed list is determined by the Settings List speed of the processor s installed Select speed to match speed of installed processor s Caution DO NOT select a speed above the speed of the installed processor s Processor No Select Yes if you want the BIOS to clear Retest Yes old processor status and r
92. guration Utility 1 Power on the system The system boots up 2 When this message appears on the video monitor Press Ctrl C to start the Symbios Configuration Utility Press Ctrl C to run this utility 3 The utility starts and the Main Menu displays Symbios Configuration Utility Main Menu Adapter Port IRQ Level Status NVRAM Number Current Next Boot Found SYM53C875 F800 11 On On Yes Change Adapter Status Press ENTER twice to change adapter Next Boot Status Adapter Boot Order Press ENTER to select and change boot order of each SCSI adapter Additional Adapter Configuration Not used Display Mode Verbose Press ENTER to change display mode Mono Color Press ENTER to change display from black white to color Language Help Quit Next Boot Status for this controller must be turned OFF if you install the optional Mylex AcceleRAID 250 Controller board in your system Refer to Change Adapter Status above The following keys are active for all SCSI Configuration screens Key Action Arrows Up and down arrows move from one parameter to another within a screen ENTER Displays options for a configurable parameter Selects an option ESC Moves back to previous screen or parameter or EXIT if at the Main menu Configuring Your System 3 19 Changing the Adapter and Device Configurations The SCSI Configuration Utility Main Menu lists the onboard SCSI adapter and shows its current settings Th
93. he screw in the threaded hole Be sure to push the bracket slot up against the screw before you tighten it If this is not done the bracket may interfere with an adjacent bracket 10 Connect any external cables if they are needed to the installed option board 11 Replace the left side panel and power on the system 4 22 Upgrading Your System Removing an Option Board 7 Note Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components 1 Power off the system and remove the left side panel as described earlier in this chapter 2 Disconnect any cables attached to the option board you are removing 3 Remove and save the option board retaining bracket screw 4 Hold the board at each end and carefully rock it back and forth until the edge connectors pull free Make sure that you do not scrape the board against other components 5 Remove the board from the expansion slot and place it in an antistatic wrapper If you are replacing a board go to Installing an Option Board earlier in this chapter otherwise continue 6 Install an expansion slot cover over the vacant slot using the previously removed screw 7 Replace the left side panel and power on the system 8 If you removed a non Plug and Play ISA option board run the SSU to configure the system as described in the Appendix B
94. ia Device Remove and save the four screws from the device 5 Install an EMI Electromagnetic Interference shield and filler panel over the bay from which you removed the peripheral device 6 Replace the side panels and front panel and power on the system 7 Remove the drive serial number from the equipment log Upgrading Your System 4 35 Problem Solving Static Precautions Troubleshooting Checklists Additional Troubleshooting Procedures a Specific Problems and Corrective Actions Problems with the Network PCI Installation Tips a BIOS User s Information This chapter helps you identify and solve problems that may occur during system installation or while using your system The first section of this chapter tells you how to reset your system in the event of problems The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems The last section includes BIOS and system and disk status user information WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in per
95. ic surface Modify the system board using an antistatic wrist strap attached to chassis ground WARNING If the system has been running any processor and heat sink already installed on the board will be hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with the procedures described here 4 8 Upgrading Your System Replacing the SECC Version T Power off the system and remove the left side panel as described earlier in this chapter Press the processor latches toward the center of the SEC cartridge to free them from the retention module Item A in Figure Removing a Processor below Lift the SEC cartridge upward out of the retention module and place it on a grounded static free surface or conductive foam pad Removing a Processor Remove the two clips that secure the heat sink to the old processor see Figure Processor heat Sink Assembly below Remove the heat sink and thermal pad from the top of the old processor see Figure Processor heat Sink Assembly below Put the old processor in a piece of conductive foam and store in an antistatic package Processor Heat Sink Assembly Upgrading Your System 4 9 7 Remove the new processor from its antistatic package and place it on a grounded static free surface or conductive foam pad 8 Position the thermal pad on top of the new processor so that the holes in the thermal pad li
96. ideo display or video controller may have failed Contact your service representative or authorized dealer for assistance 5 10 Problem Solving Characters are Distorted or Incorrect Check the following m Are the brightness and contrast controls properly adjusted on the video display Refer to the documentation supplied with your video display m Are the video monitor signal and power cables properly installed m If the problem persists the video monitor may be faulty or it may be the incorrect type Contact your service representative for assistance System Cooling Fan Does Not Rotate 7 Note The system has a cooling fan module behind the hard disk drives In addition there is a cooling fan that is an integral part of the power supply There are no serviceable components inside the power supply If the power supply is opened the manufacturer s warranty is voided Check the following m Is AC power available at the wall outlet m Is the system power cord properly connected to the system and the AC wall outlet m Is the power connector for the cooling fan connected to the system board m Is the front panel power on indicator lit If the switches and connections are correct and the power outlet is functioning the power supply has probably failed Contact your service representative for assistance Problem Solving 5 11 Diskette Drive Activity LED Does Not Light Check the following m Are the diskett
97. inch floppy disk drive you must remove the front cover along with the corresponding filler panel and EMI shield Removing the Front Panel Note The front panel is secured with six locking tabs 1 Power off the system and remove the side panels as described earlier in this chapter 2 Remove the front panel by carefully pulling it off the front of the system chassis Use an even amount of pressure around the edges of the panel Removing the Front Panel Upgrading Your System 4 29 Installing the Front Panel 1 Align the front panel tabs with the slots in the front of the chassis 2 Press the front panel onto the front of the system chassis until the tabs snap into their slots 3 Install the side panels as described earlier in this chapter 4 Power on the system as described earlier in this chapter Installing the Front Panel 4 30 Upgrading Your System Removing EMI Shields and Filler Panels 1 Power off the system and remove the front panel as described earlier in this chapter 2 Locate the EMI Electromagnetic Interference shield and filler panel covering the bay into which you are installing a peripheral device The filler panel is released by pressing on its sides and removing it from the slots in the EMI shield Save the panel for reinstallation 3 The EMI shield is attached to the front of the chassis be two screws Remove the screws and EMI
98. ine If they are connected via a modem select Modem Mode C 6 Emergency Management Port Console Console Redirection Submenu These settings in the Console Redirection Submenu of the Server menu must be set exactly as noted to be able to use the EMP COM Port Address Select 2F8 This is the COM 2 port that must be used by the EMP The IRQ setting automatically populates with the correct number based on the COM Port Address choice Baud Rate Select appropriate speed Console Type Choose PC ANSI Flow Control Choose CTS RTS CD Main EMP Window The main EMP window provides a graphical user interface GUI to access server control operations and to launch the management plug ins from At the top of the GUI is the menu and tool bar These provide the options to initiate plug ins and other support features A status bar at the bottom displays connection information like server name line status and mode Toolbar m Cc a a zu The tool bar buttons of the main window combine server control and management plug in options available from the Connect and Action menus as follows Generates the Connect dialog to allow connection to a selected server Disconnects from the server currently connected to Generates the Power On Off dialog Generates the Reset dialog Launches the SEL viewer Launches the SDR viewer Launches the FRU viewer Opens the phonebook
99. ion Pentium is a registered trademark of Intel Corporation other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners PN 904485 02 Copyright 1999 NEC Computer Systems Division Rights Reserved Contents Using This Eoo eos vii Text Conventions 2 5 dec n d ds tei pU I MU eee viii Related decr au bobo atu NR ot UR RR c se ix Safety a a RUM EO e E d i oak x Safety Notices for Users Outside of the U S A and Canada xi Care and Handling used ei ete xii Syst m OVOTVIGW E 1 1 OVERVIEW M E 1 2 System CHASSIS ou eee de d Rar a a vus ve sud dito RIS QA 1 4 Powet SUpDlLy uo i e ptr en e i d e ER e Fe UR OG ld 1 5 Peripheral Days etd eet ie ORA bene ote i Due qd A DIA OHNE 1 5 System osea eon va Fa f v Gi RE 1 6 Pentur Processore oc eec e T er Ter 1 7 System Metotryz iiis isse aote dae T dez ire Reed ea oes 1 7 O Expansion Slots soutien Eo ee 1 7 1 8 BIOS a 1 8 eda
100. ion for the onboard SCSI controller the onboard IDE controllers and optional RAID controllers m Appendix B System Setup Utility provides information for configuring onboard resources and add in boards It also provides information on viewing the system event log m Appendix C Emergency Management Port provides information on a feature that provides an interface to the Emergency Management Port EMP Manager This interface allows remote server management via a modem or direct connection m Glossary defines the standard acronyms and technical terms used in this manual m Equipment Log provides you with a sample equipment log for documenting the system configuration and future updates you may make to your system Using This Guide vii Text Conventions This guide uses the following text conventions Warnings cautions and notes have the following meanings WARNING Warnings alert you to situations that could result in serious personal injury or loss of life N CAUTION Cautions indicate situations that can damage the system hardware or software amp Note Notes give important information about the material being described m Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter m Text or keystrokes that you enter appear as boldface type For example type abc123 and press ENTER m File names are printed in uppercase letters For ex
101. istration PWA Window The PWA configures administrator and user passwords and other security options 1 From the SSU Main Menu launch the PWA by selecting the Security task under the PWA heading in the task box Click OK The Security window displays Select the Administrator and User Password buttons to change passwords Select the Options button to enable or disable security options For an explanation of the configurable security options press the Help button 4 Click on the Save button to save the security option changes 5 Click on the Close button to return to the Security menu 6 Click on the Close button to return to the Main menu System Setup Utility B 13 System Event Log SEL Window The SEL displays information on the events stored in the system log area The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system amp Note Refer to Chapter 5 Problem Solving for definitions on all POST error codes 1 From the SSU Main Menu launch the SEL by selecting the SEL Viewer Add in task under the SEL heading in the task box Click OK The SEL Viewer Add in window Event Log displays 2 The following screen choices are available Screen Choice Description File Menu View Menu Settings menu
102. ive PS 2 compatible keyboard and mouse and integrated Real Time Clock RTC The system provides the connector interface for each port Serial Ports Both serial ports are relocatable Each serial port can be set to one of four different COM ports and can be enabled separately When disabled serial port interrupts are available to add in boards Parallel Port One IEEE 1284 compatible 25 pin bidirectional EPP supporting levels 1 7 and 1 9 parallel port is provided BIOS programming enables the parallel port and determines the port address and interrupt When disabled the interrupt is available to add in boards External Device Connectors The external I O connectors provide support for a PS 2 compatible mouse and a keyboard connectors for VGA monitor 2 serial port connectors a parallel port connector and two USB connections 1 10 System Overview System Board Management Controller BMC Server management is concentrated in the System Board Management Controller BMC The BMC and associated circuitry are powered from a 5Vdc standby voltage which remains active when system power is switched off The BMC supports the Emergency Management Port EMP Console which allows remote server management via a modem or direct connection to a manager system Events monitored by the manager system include over temperature and over voltage conditions fan failure or chassis intrusion Information on the Emergency Management Port
103. l equipment such as video displays or printers varies from one manufacturer to another Literature accompanying these products should illustrate or describe the location of model and serial numbers Equipment Log 1 Serial Number Date Component Manufacturer Name and Model if available Installed Server System Board DIMMs Modem Diskette Drive A Tape Drive 1 Tape Drive 2 CD ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Optional RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripherals 2 Equipment Log Index A add in board ISA slots 1 7 PCI slots 1 8 add in boards 2 PCI 2 administrative password 1 12 Advanced Menu configuring in Setup 3 7 B battery installing 4 7 BIOS recovering 3 28 BMC 1 11 boot block write protect default jumper 3 28 Boot menu configuring Setup 3 16 bus termination SCSI devices 1 9 C cabling A 3 Caution leave boot block protect jumper at default 3 28 CFG files B 2 configuring system board jumpers boot block protect 3 28 summary description 3 25 controller IDE 1 8 network 1 9 peripheral 1 10 SCSI 1 9 system board management BMC 1 11 video 1 10 E Emergency Management Port FRU viewer C 18 main console window C 7 phonebook C 12 requirements C 5 SDR viewer C 17 SEL viewer C 13 server control operations C 9 Emergency
104. least one password is enabled 3 12 Configuring Your System Server Menu Feature Choices Description Your Setting System Management Console Redirection Processor Retest PERR Reporting SERRE Reporting Press ENTER Press ENTER Yes No Disabled SMI Only SMI amp NMI Disabled Enabled Refer to System Management Submenu Refer to Console Redirection Submenu Select Yes to have BIOS clear all processor status and retest the processor s on bootup If selected system will detect and report PERR on PCI buses If enabled system will detect and report SERR on PCI buses Configuring Your System 3 13 System Management Submenu Feature Choices Description Your Setting Sever Management Info System Event Logging Clear Event Log Front Panel Clear CMOS EMP Password switch EMP Password EMP ESC Sequence EMP Hangup Line String Modem Init String High Modem Init String EMP Access Mode EMP Restricted Mode Access EMP Direct Connect Modem Mode Press ENTER Disabled Enabled No Yes Disabled Enabled Disabled Enabled 2 0 9 Refer to your modem documentation Refer to your modem documentation Refer to your modem documentation Pre boot Only Always Active Disabled Disabled Enabled Direct Connect Modem Mode Refer to System Management Info Submenu When enabled system events will be logged
105. les in drive A 5 Turn on the system If the power indicator LED does not light refer to Power Light Does Not Light found later in this chapter 5 6 Problem Solving Monitoring POST Each time you turn on the system the Power On Self Test POST runs automatically and checks the system board processor board memory keyboard and most installed peripheral devices During the memory test POST displays the amount of memory that it is able to access and test Depending on the amount of memory it may take several minutes to complete the memory test Press F2 to enter SETUP If you do not press F2 the above message remains for a few seconds and the boot process continues If POST finds an error it displays an error message and in case there is a problem with the display puts out a series of long and short beeps Write down any beep code emitted This information is useful to your service representative Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes The POST Tests table at the end of this chapter lists keys active during POST and provides a description of errors that may occur The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will
106. lling an add in option board Refer to Chapter 4 of the AcceleRAID 250 Installation Guide for information on running the AcceleRAIDTM 250 BIOS Configuration Utility E Note Next Boot Status for the first Symbios SYM53C875 controller must be turned OFF if you install the optional Mylex AcceleRAID 250 Controller board in your system Refer to Symbios Configuration Utility found earlier in this chapter DACCF Configuration Utility The DACCF utility is included with the RAID controller The AcceleRAID 250 supports various versions of RAID technology referred to as RAID levels To use any RAID level you must configure the RAID controller using the DACCF Configuration Utility prior to installing your Network Operating System For an explanation of this utility refer to the Disk Array Controller Configuration Utilities Manual that was shipped with the controller Chapter 2 Preparing the Array covers array hardware preparation configuration and initialization After completing the steps in Chapter 2 you can install your Network Operating System Configuring Your System 3 23 Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section A CAUTION Electrostatic discharge ESD can damage the system board Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground The system
107. local ordinance or as normal waste if no local ordinance exists m Warning The detachable power supply cord is intended to serve as the disconnect device m Warning This equipment has a 3 wire grounded power cord To prevent electrical hazards do not remove or defeat the ground prong on the power cord Replace the power cord if it gets damaged Contact your dealer for an exact replacement m Warning The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CSA certified type ST SJT 16 AWG 3 conductor provided with a molded on NEMA type 5 15 P plug cap at one end and a molded on cord connector body at the other end The cord length must not exceed 9 feet 2 7 meters Outside the U S A and Canada the plug must be rated for 250 VAC 10 amp minimum and must display an international agency approval marking The cord must be suitable for use in the end user country Consult your dealer or the local electrical authorities if you are unsure of
108. mmands EMP commands available available EMP Requirements and Configurations This section outlines the requirements and configurations necessary for using the EMP Operating Systems m Windows 95 16 MB of RAM 32 MB recommended 20 MB disk space m Windows NT Windows NT 4 0 or later 24 MB of RAM 32 MB recommended 20 MB disk space Client Configuration The EMP will support all COM ports on the client system along with any Windows NT 95 compatible modem Server Configuration The EMP requires the server s COM 2 port to be connected to an external modem or directly connected to a serial cable Direct Connect Configuration A null modem serial cable is needed Connect one end of the cable into the COM 2 port of server and the other into a port on the client machine Modem Configuration On the client the EMP uses the Windows Application Program Interface API to determine if a modem is connected and available The EMP does not configure the modem it should be preconfigured through Windows For modem support the server must use a Hayes compatible 14400 bps modem The modem must be on the NT Hardware Compatibility List provided by Microsoft The server modem must be set in auto answer mode for the EMP to be able to connect to it Emergency Management Port Console 5 Setting Up the Server for the To use the EMP you must configure the server s BIOS with specific settings These settings
109. n Enabled Enables option ROM scan of the selected Disabled device Used to enable embedded Symbios SCSI controller Enable Master Enabled Enabled selects the device as a PCI bus Disabled master Latency Timer Default Minimum guaranteed time in units of PCI 0020h bus clocks that a device may be master 0040h on a PCI bus Caution Do not change this 0060h setting unless you fully understand the 0080h priority of this device on the PCI bus 00A0h 00COh OOEOh 3 8 Configuring Your System PCI Device Slot 1 Slot 4 Submenus This submenu should only be changed by qualified technical personnel N CAUTION Leave PCI Device Submenu at factory default settings This submenu should only be changed by a technically qualified person PCI Device Slot 1 Slot 4 Submenu Feature Choices Description Your Setting Enable Master Enabled Enables selected device as a PCI bus Disabled master Latency Timer Default Minimum guaranteed time in units of PCI 020h bus clocks that a device may be master 040h on a PCI bus Caution Do not change this 060h setting unless you fully understand the 080h priority of this device on the PCI bus OAOh 0COh OEOh Configuring Your System 3 9 Integrated Peripheral Configuration Submenu Feature Choices Description Your Setting COM 1 Disabled Auto forces BIOS to configure the port Enabled OS Controlled forces OS to configure the Serial Port A Auto port If this COM port
110. n on the SCSI disk drives The Symbios Configuration Utility is also used to configure any SCSI removable media devices installed in your system If your system has been factory configured the SSU BIOS Setup or Symbios Configuration Utility do not need to be run unless you want to change the password or security features add certain types of option boards or devices or upgrade your system board This chapter also provides information on several system configuration parameters that are set by jumpers on the system board However these parameters do not usually require change Use the EXPRESSBUILDER CD ROM to create the device driver and SSU diskettes 3 2 Configuring Your System BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters This utility has some unique parameters and many parameters that are also configurable with the SSU The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run However parameters set with the BIOS Setup Utility that can also be set with the SSU will be overwritten by the SSU the next time the SSU is run Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system To run the BIOS Setup Utility perform the following procedure 1 Power on or reboot the system 55 F2 to enter SETUP displays 2 Press F2 The BIOS Setup Utility starts an
111. ne up with the holes in the processor 9 Position the heat sink on top of the new processor 10 Install the two clips that secure the heat sink to the processor 11 Position the processor back into the retention module Ensure that the alignment notch in the SEC cartridge fits over the plug in Slot 1 Push down firmly with even pressure on both sides of the top until the SEC cartridge 15 seated 12 To lock in the processor push the latches outward until they click into place in the retention module Item A in Figure Removing a Processor above The latches must be secured for proper electrical connection of the processor 13 After you have installed a new processor you must run the BIOS Setup Utility F2 to configure its speed Refer to Chapter 3 Configuring Your System 14 Replace the left side panel and power up the system 4 10 Upgrading Your System Replacing the SEPP Version 1 Power off the system and remove the left side panel as described earlier in this chapter Pull the processor latches Item A in Figure Removing a Processor below out away from the edges of the SEPP to free them from the Universal Retention Module URM Lift the SEP processor upward out of the URM and place it on a grounded static free surface or conductive foam pad Removing a Processor Remove the attachment clip Item A in Figure Processor Heat Sink Assembly below that secures the heat sink to the old processor
112. nectors primary and secondary on the system board each connector supporting a first master and a second slave device This provides support for the internally mounted IDE CD ROM an optional tape and up to three internally mounted IDE hard disk drives An IDE cable K connects the secondary IDE connector to the CD ROM as its master device I and an optional IDE device as its slave device J Another IDE cable O connects the primary IDE connector to the optional first hard drive HD1 as its master device M and the optional second hard drive HD2 as its slave device N As an option the on board SCSI controller can be used to control a SCSI tape drive In this case a SCSI cable D connects the wide SCSI connector to the optional SCSI tape drive B via a narrow SCSI to wide SCSI adapter C The tape drive SCSI address assignment is 2 SCSI termination must be installed in the last SCSI drive of the daisy chain cabling Since the tape is the only SCSI device the termination resistors A are installed in the tape drive When adding or removing IDE devices consider the following m The system board supports a primary and secondary IDE channel connector Each of these supports two devices for a total of four IDE devices A first master device and a second slave device are supported both the primary and secondary IDE channel connector m The device configuration master versus slave is determined by jumpers on
113. nnection see following table Two USB Connectors VGA monitor 15 pin connector Three PCI add in board slot locations One PCI or ISA slot location One ISA add in board slot location Rear Features and Controls Setting Up the System 2 5 LAN Status Lights Color Meaning When On Meaning When Blinking Meaning When Off Orange 100 Mbps network None 10 Mbps network connection connection Green Linked to network no Linked to network Not linked to network network traffic sending or receiving data Making Connections If your system normally operates without a video display or keyboard for example as a network server you must install a video display and keyboard to configure the system You may remove them after running the System Setup Utility SSU For information on running the SSU refer to Appendix B of this User s Guide Refer the following figure and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices CAUTION Damage to the system may result if the keyboard mouse cable is inserted or removed when power is applied to the system Inserting a telephone line connector into a LAN board RJ 45 port may result in personal injury and equipment damage 2 6 Setting Up the System 6
114. nts Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system 4 2 Upgrading Your System Preparing Your System for Upgrade Depending on the upgrade you will need one or more of the following tools m Phillips screwdriver 1 bit and 2 bit Flat head screwdriver m Small needle nose pliers m Penor pencil m ESD workstation or antistatic wrist strap recommended Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system all installed options and any other pertinent information specific to your system You will need this information when configuring your system Upgrading Your System 4 3 Removing Side Panel To install options in your system you must remove the side panel on the left side of the system as viewed from the front The side panel on the right side of the system as viewed from the front only has to be removed when adding removable media devices The right side panel removes in the same manner as the left side panel A CAUTION For proper cooling and airflow do not operate the system with the side panels removed Always replace the panels before powering on the system WARNING If you are removing the side panel after the system is set up you must first power off the system and all external devic
115. of the chassis 5 Disconnect the power and signal cables from any installed drives 6 Swing the drive bay out of the chassis 7T Slide the drive bay towards the top of the chassis until the tabs on the bay are free from the chassis Remove the drive bay from the chassis and place it on an antistatic surface a Removing the Disk Drive Bay 4 26 Upgrading Your System Slide the drive into the bay until the screw holes line up It may be necessary to temporarily loosen the mounting screws on the already installed drives to position the new drive Secure the drive to the bay with the four supplied screws Replace the 3 5 inch drive bay Insert the tabs into their slots on the chassis Slide the drive bay towards the bottom of the chassis until the tabs hit their stops 10 Connect the signal and power cables to the drives All device power 11 cables are labeled and must be installed in specific locations as shown below Drive Location Power Connector 1 HDO P7 2 HD1 P8 3 HD2 P9 4 HD2 Any available power connector Swing the drive bay into the chassis and replace the three screws on the drive bay 12 Replace the left side panel and power on the system Configure the system as described in Chapter 3 Configuring Your System ee p Cabling the Disk Drive
116. oftware If the problem persists contact the software vendor s customer service representative for assistance Press F2 Key to Enter Setup Prompt Does Not Display If the prompt Press F2 key to run Setup does not appear at system startup then the prompt option has been disabled in the SSU There are two ways to enable the prompt m Reboot the system using your SSU diskette and go into the SSU to enable the prompt m Clear CMOS memory by changing a jumper and go into the SSU to enable the prompt Problem Solving 5 13 Enable F2 Prompt by Using SSU 1 Insert your SSU diskette in the diskette drive This is the diskette that is created by copying the SSU software from EXPRESSBUILDER CD ROM that comes with the system 2 Reboot the system by pressing Ctrl Alt Del while at the DOS operating system prompt or by pressing the reset switch 3 When the DOS Startup menu appears select 1 or 2 to enter the SSU 4 Select Step 3 Change Configuration Settings If a password menu displays enter a user or administrative password if either is enabled or just press ESC to bypass this menu prompt 5 Select the System Board 6 Page down until you reach the Boot Subsystem Group It is toward the end of the groups 7 Find and select the option that says Display F2 for Setup Message during POST 8 Press Enter to display the option menu 9 Select Enable and press Enter 10 If you are finished editing the
117. or removing DIMMs A CAUTION Electrostatic discharge ESD can damage add in boards and other components place them on an antistatic surface Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground Replacing the Real time Clock Battery You may need to replace the real time clock battery because of its life span The battery Vendor Part CR2032 is a commodity part available through many vendors Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board N CAUTION Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children A CAUTION Observe static precautions Use an antistatic wrist strap 4 6 Upgrading Your System D o e o p Replacing the Real Time Clock Battery Power off the system and remove the left side panel as described earlier in this chapter Insert the tip of a small flat blade
118. ot Rotate Problem Solving 5 9 Incorrect or No Beep Code Check the following m Is the speaker enabled m Is the speaker cable connected to the system board If the system operates normally but there was no beep the speaker may be defective contact your service representative for assistance Record the beep code emitted by POST and see the Messages and Beep Codes section found later in this chapter No Characters Appear on Screen Check the following m Is the keyboard working Check to see if the Num Lock light is functioning m Is the video display monitor plugged in and turned on m Are the brightness and contrast controls on the video monitor properly adjusted m Are the video monitor switch settings correct m Is the video monitor signal cable properly installed m Is the onboard video controller enabled If you are using an option video controller board perform the following 1 Verify that the video controller board is fully seated in the system board connector 2 Run the SSU to disable the onboard video controller 3 Reboot the system for changes to take effect If there are still no characters on the screen after you reboot the system contact your service representative or authorized dealer for assistance POST emits one long beep and two short beeps pattern to indicate a possible problem with the video display controller If you do not receive a beep pattern and characters do not display the v
119. oving EMI Shields and Filler Panels Removable Media Devices WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage N CAUTION The server management logic on your system board monitors and logs system voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic N CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system Contact your sales representative or dealer for a list of approved optional peripheral devices Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system compone
120. ower cord will not be connected to the rear panel of your system 1 Unplug the AC power cord from the back of the chassis 2 Insert the tip of a small screwdriver or ball point pen into the depression on the line voltage selector 3 Slide the selector switch to the left for 115 VAC or to the right for 230 VAC 2 8 Setting Up the System OE 6 fa Voltage selector switch set to 115 B Voltage selector switch set to 230 VAC Setting the Line Voltage Setting Up the System 2 9 Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage Plug the male end of the power cord into NEMA 5 15R outlet for 100 120 VAC or NEMA 6 15R outlet for 200 240 VAC If the power cord supplied with the system is not compatible with the AC wall outlet in your region obtain a suitable power cord that meets the following criteria m The power cord must be rated for the available AC voltage and have a current rating that is at least 12596 of the current rating of the system m The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It
121. p 3 13 Setup Advanced menu 3 7 Boot menu 3 16 Exit menu 3 18 Hard Drive menu 3 17 Integrated Peripheral Configuration menu 3 10 security menu contents 3 11 Server Management Information menu contents 3 15 server menu contents 3 13 side panel 4 4 system front view 2 4 rear view 2 5 system board boot block protect jumper 3 28 configuration jumpers 3 25 features 1 6 system chassis 1 4 System setup utility B 2 CFG files 2 customizing B 5 defining an ISA card B 8 exiting B 14 launching a task B 6 OVL files 2 removing an ISA card B 9 running B 4 SCI files B 2 U unpacking 2 3 user password 1 12 utilities Emergency Management Port Console C 2 V video controller 1 10 write protect boot block jumper 3 28 Index 2 Index 3
122. pgrading Your System Replacing the SECC2 Version 7 Note The SECC2 processor has an active heat sink that includes a cooling fan A CAUTION Observe the safety and ESD precautions while performing these procedures 1 Power off the system and remove the left side panel as described earlier in this chapter 2 Tag and disconnect the fan cable from the system board 3 Lift the cartridge upward out of the Universal Retention Module URM and place it on a grounded static free surface or conductive foam pad Removing a Processor 4 Remove the new processor from its antistatic package 5 Position the processor into the URM Ensure that the alignment notch at the bottom of the cartridge fits into the connector key in the slot Push down firmly with even pressure on both sides of the top until the cartridge is seated Upgrading Your System 4 13 Installing Processor 6 Connect the fan cable to fan connector B on the system board 7 After you have installed a new processor you must run the BIOS Setup Utility F2 to configure its speed Refer to Chapter 3 Configuring Your System 8 Replace the left side panel and power up the system 4 14 Upgrading Your System DIMMs
123. pters designed for Plug and Play systems are automatically configured by the system without any user intervention Older ISA adapters must be manually configured as detailed below Once the manual configuration is complete the Plug and Play adapters are configured around the manually configured ad47apters without causing any resource conflicts ISA adapters can be Plug and Play ISA adapters that are not Plug and Play must be manually configured following the instructions supplied with the board The configuration is defined to the system by creating the ISA configuration file when running the SSU If you are adding a non Plug and Play ISA option board run the SSU before installing the board For details on running the SSU refer to Appendix B Upgrading Your System 4 19 Controller Adapter Hardware Configurations This table lists the option boards you may add to your system that require specific installation slots and provides information on memory and I O addressing and assigned interrupt request number Option Board Hardware Configurations Memory I O Option Slot Option Board IRQ Address Address NEC SecuRAID 110 Set by BIOS Set by BIOS Set by BIOS PCI Slot 2 see PCI ISA Mylex AcceleRAID Slot Location illustration 150 above NEC SecuRAID 210 Mylex AcceleRAID 250 Installing an Option Board 1 Power off the system and remove the left side panel as described earlier in this chapter 2 Remove and save the
124. r on LED should be lit m Are all cables correctly connected and secured m Are all the PCI ISA option boards fully seated in their connector slots on the system board Are all jumpers and switch settings on option boards and peripheral devices correct To check these settings see the respective appendices If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt m Are the processors fully seated in their slots on the system board Refer to the Upgrades and Options chapter for installation instructions m Are all DIMMs fully seated and installed correctly Refer to the Upgrades and Options chapter for installation instructions m Are all option boards and disk drives installed correctly Refer to the Upgrades and Options chapter m Is the system hard disk drive properly formatted or defined m Is the operating system properly loaded Refer to the operating system documentation m Are all drivers properly installed For information about installing drivers refer to your Network Operating System Configuration Guide m Are the configuration settings in BIOS Setup and the System Setup Utility SSU correct For information about running these utilities refer to the Configuring Your System chapter Problem Solving 5 3 If the above items are all correct but the problem reoccurs refer to Additional Troubleshooting Procedures in this chapter Running N
125. rather than on a drive controller card interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port Glossary 5 ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time J jumper A small electrical connector used for configuration on some computer hardware K Kilobyte 1 024 bytes See also byte L LAN Local Area Network A group of computers linked together within a limited area to exchange information LCD Liquid Crystal Display The type of video display used in portable computers LED Light Emitting Diode A small electronic device that glows when current flows through it LPT1 or LPT2 The name you can assign a parallel port to specify its address See also parallel port LVD Super fast Ultra2 SCSI Low Voltage Differential LVD Parallel SCSI Interface A new SCSI interface that provides greater I O bandwidth device connectivity data reliability and longer cable lengths for Ultra2 SCSI hard disk drives Note To achieve LVD performance all devices including cables controllers and hard disk drives must support LVD 6 Glossary M Megabyte 1 048 576 bytes See also byte math coprocessor An IC that works with the microprocessor to speed up mathematical calculations memory The circ
126. rmation field only Information field only Information field only Information field only Information field only Information field only Information field only Console Redirection Submenu Feature Choices Description Your Setting COM Port Address Disabled When enabled console redirection uses 3F8 the I O port specified 3F8 is typically 2F8 COM 1 and 2F8 is typically COM2 Make 3E8 sure these values are identical to those of serial port A and B in the Peripheral Configuration Setup Menu IRQ 3or4 When console redirection is enabled this None displays the IRQ assigned per the address chosen in the COM Port Address field Baud Rate 9600 Communications line dependent 19 2k 38 4k 115 2k Flow Control No Flow Control Communications line dependent CTS RTS XON XOFF CTS RTS CD Configuring Your System 3 15 Choices Press ENTER Feature Boot Device Priority Hard Drive Press ENTER Removable Devices Press ENTER Description Your Setting Refer to Boot Device Priority Submenu Refer to Hard Drive Submenu Refer to Removeable Devices Submenu Boot Device Priority Submenu Use the up or down arrow keys to select a device then press the or lt gt keys to move the device higher or lower in the boot priority list Boot Device Priority Submenu Boot Priority Device Description Your Setting Removable Attempts to boot from a removable media 1 Devices devic
127. rnally mounted standard CD ROM an optional tape drive and up to three optional hard disk drives for a total of four IDE devices SCSI Controller The system includes Symbios Logic SYM53C875 single channel PCI SCSI controller The controller is capable of operations using either 8 or 16 bit SCSI providing 10 MB s Fast 10 or 20 MB s Fast 20 throughput or 20 MB s Ultra or 40 MB s Ultra wide As implemented the controller attaches to a 68 pin 16 bit wide SCSI connector interface As a PCI bus master the SYM53C875 supports burst data transfers on PCI up to the maximum rate of 132 MB sec using onchip buffers 1 8 System Overview The SCSI controller provides support for optional SCSI devices including internally mounted tape and or up to four internally mounted hard disk drives No logic termination or resistor loads are required to connect devices to the SCSI controller other than termination at the end of the cable The SCSI bus is terminated on the system board with active terminators that cannot be disabled Network Controller The system board includes a 10BASE T 100BASE TX network controller based on the Intel 82558 Fast Ethernet PCI Bus Controller As a PCI bus master the controller can burst data at up to 132 MB sec The controller contains two receive and transmit FIFO buffers that prevent data overruns or underruns while waiting for access to the PCI bus The controller has the following m 32 bit PCI bus mas
128. rocedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source Use the following troubleshooting procedures to help you identify a problem These general procedures lead you through the following m Preparing the system for diagnostic testing m Monitoring POST while it is running m Verifying proper operation of key system LEDs m Confirming loading of the operating system Preparing the System for Diagnostic Testing To prepare the system for diagnostic testing perform the following 7 Note Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor 2 Make sure the system power cord is plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges refer to the documentation supplied with your video display monitor 4 If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A Otherwise place a diskette containing the operating system fi
129. rrected the next boot will likely fail On systems with control of wait states improper Setup settings can also terminate POST and cause this error on the next boot Run Setup and verify that the wait state configuration is correct This error is cleared the next time the system is booted Real time clock fails BIOS test May require board repair Shadow RAM failed at offset nnnn of the 64K block at which the error was detected Where nnnn is the amount of shadow RAM in kilobytes successfully tested The CMOS clock battery indicator shows the battery is dead Replace the battery and run Setup to reconfigure the system The system BIOS is copied to shadow RAM RAM cache failed the BIOS test and BIOS has disabled the cache The system CMOS has been corrupted or incorrectly modified perhaps by an application program that changes data stored in CMOS Run Setup and reconfigure the system either by getting the default values or making your own selections The system RAM failed at offset nnnn of the 64K block at which the error was detected Where nnnn is the amount of system RAM in kilobytes successfully tested The timer test failed Requires repair of the system board Displays the address nnnn of the upper limit of the Upper Memory Blocks indicating released segments of the BIOS which may be reclaimed by a virtual memory manager The video BIOS is successfully copied to shadow RAM If your system display
130. run configuration utility None System Configuration Data Read Error 0403 Resource Conflict 0404 Resource Conflict 5 20 Problem Solving POST Error Codes and Messages Continued Code Error message 0405 Expansion ROM not initialized 0406 Warning IRQ not configured 0504 Resource Conflict 0505 Expansion ROM not initialized 0506 Warning IRQ not configured 0601 Device configuration changed 0602 Configuration error device disabled 8100 Processor failed BIST 8104 Processor Internal Error IERR failure 8106 Processor Thermal Trip failure 8108 Watchdog Timer failed on last boot 810B Processor failed initialization on last boot 8110 Server Management Interface failed to function 8120 IOP subsystem is not functional 8150 NVRAM Cleared by Jumper 8151 NVRAM Checksum Error NVRAM cleared 8152 NVRAM Data Invalid NVRAM cleared Problem Solving 5 21 5 22 Problem Solving System Cabling Before You Begin Static Precautions Standard Configuration RAID Configuration This appendix contains information and procedures on cabling configurations used in your system The configurations include m Standard Configuration m RAID Configuration Before You Begin WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing
131. s Upgrading Your System 4 27 Removing an Internal Hard Disk Drive 1 Power off the system and remove the left side panel as described earlier in this chapter Disconnect the signal and power cables from the back of the drive It is necessary to completely remove the cables from all the drives before the drive can be removed Remove the three screws holding the 3 5 inch drive bay to the chassis Swing the drive bay out of the chassis 5 Slide the drive bay towards the top of the chassis until the tabs on the bay are free from the chassis Remove the drive bay from the chassis and place it on an antistatic surface Remove the hard disk drive by removing the four screws that secure the drive to the drive bay Replace the 3 5 inch drive bay Insert the tabs into their slots on the chassis Slide the drive bay towards the bottom of the chassis until the tabs hit their stops Connect the signal and power cables to the drives 7 Note Verify that all cables are seated and routed properly Replace the three screws on the drive bay Replace the left side panel and power on the system 10 Remove the drive serial number from the equipment log 4 28 Upgrading Your System Front Panel The plastic front panel assembly is a one piece assembly The appropriate removable filler panels are attached to the corresponding EMI shields If you are installing peripheral devices in the external bays above the 3 5
132. s pass but the connection fails Make sure the network cable is securely attached Make sure you specify the correct frame type in your NET CFG file The Link LED doesn t light Make sure you have loaded the network drivers Check all cable connections Try another port on the hub Make sure you have the correct type of cable between the adapter and the hub Some hubs require a crossover cable while others require a straight through cable for more information on crossover cabling see your hub documentation The Activity LED doesn t light Make sure you ve loaded the correct network drivers Network may be idle Try accessing a server The controller stopped working when an add in adapter was installed Make sure the cable is connected to the port from the onboard network controller Make sure your PCI BIOS is current Try the PCI Installation Tips below Make sure the other adapter supports shared interrupts Also make sure your operating system supports shared interrupts OS 2 does not Try reseating the add in adapter The add in adapter stopped working without apparent cause 5 16 Problem Solving m Try reseating the adapter first then try a different slot if necessary m The network driver files may be corrupt or deleted Delete and then reinstall the drivers m Run the diagnostics PCI Installation Tips Some common PCI tips are listed here m Reserve interrupts IRQs and or memory
133. s this message write down the message and notify your customer representative If your system fails after you made changes in the BIOS Setup menus you may be able to correct the problem by entering Setup and restoring the original values Problem Solving 5 19 POST Error Codes and Messages Whenever a recoverable error occurs during POST BIOS displays a message on the video display screen and causes the speaker to beep as the message appears The POST Error Codes and Messages table is a list of the error codes and messages written at the start of each POST test POST Error Codes and Messages Code Error message 0162 BIOS unable to apply BIOS update to processor 0164 BIOS does not support current stepping for processor 0200 Failure Fixed Disk 0210 Stuck Key 0211 Keyboard error 0212 Keyboard Controller Failed 0213 Keyboard locked Unlock key switch 0220 Monitor type does not match CMOS Run SETUP 0230 System RAM Failed at offset 0231 Shadow RAM Failed at offset 0232 Extended RAM Failed at offset 0250 System battery is dead Replace and run SETUP 0251 System CMOS checksum bad Default configuration used 0260 System timer error 0270 Real time clock error 0297 ECC Memory error in base extended memory test in Bank xx 02B2 Incorrect Drive A type run SETUP 02B3 Incorrect Drive B type run SETUP 02DO System cache error Cache disabled 02 5 DMA Test Failed 02 6 Software Failed 0401 Invalid System Configuration Data
134. s you change the default colors associated with different items on the screen with predefined color combinations The color changes are instantaneous m Mode this button lets you set the desired expertise level novice intermediate expert The expertise level determines which tasks are visible in the Available Tasks section and what actions each task performs For a new mode setting to take effect the user must exit the SSU and restart it m Language this button lets you change the strings in the SSU to strings of the appropriate language For a new language setting to take effect you must exit the SSU and restart it m Other this button lets you enable or disable the status bar located at the bottom of the SSU menu displays There are three way to change the interface default values m Use the mouse to click on the proper button in the Preferences section of the SSU Main window m Use the tab and arrow keys to highlight the desired button and press the spacebar or Enter m Access the menu bar with the mouse or hot keys Alt underlined letter ote ou run the rom nonwritable media Note If y he SSU f ble med EXPRESSBUILDER CD ROM customizing preferences will be lost when you exit the SSU System Setup Utility B 5 Launching Task It is possible to have many tasks open at the same time although some tasks may require complete control to avoid possible conflicts The tasks achieve
135. selected server If the New radio button is selected in the Operation area this area is cleared m Operation New lets you make a new entry in the phonebook Selecting this option clears the Server and Phone No fields You must click Save for the entry to be added to the phonebook Modify lets you edit an existing entry You select an existing entry from the Server dropdown edit box and modifies the existing phone number before selecting this option Click Save in order to store this entry in the phonebook Delete lets you delete an entry from the phonebook You must first select an existing server from the Server dropdown edit box before selecting this option You must click Save for the entry to be deleted m Save saves a new or modified Phonebook entry or deletes an entry if the Delete radio button was selected C 12 Emergency Management Port Console m Connect raises the Connect dialog with the server from the Phonebook s Server dropdown edit box already populating the Connect dialog s Server dropdown edit box m Cancel exits the dialog without any action taken m Help displays dialog level help information Management Plug ins SEL Viewer The SEL viewer provides access to the System Event Log on the server and can display records in either hexadecimal or text verbose form Options available through the SEL viewer see the SEL Viewer figure below are m View the SEL from a file m Save
136. sk drive activity light on the front panel lights when a hard disk drive or a SCSI device controlled by the onboard SCSI host controller is in use This LED does not display CD ROM activity 5 12 Problem Solving CD ROM Drive Activity Light Does Not Light Check the following m Is the power and signal cable to the CD ROM drive properly installed m Are all relevant switches and jumpers on the drive set correctly m Is the drive properly configured m Is the onboard IDE controller enabled 7 Note Front panel hard disk LED indicates IDE and SCSI devices The hard disk drive activity light on the front panel lights when either an IDE hard disk drive or a SCSI device controlled by the onboard SCSI host controller is in use This LED does not display CD ROM activity Problems with Application Software If you have problems with application software perform the following m Verify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using the software m Verify a different copy of the software to see if the problem is with the copy that you are using m Make sure all cables are installed correctly m Verify that the system board jumpers are set correctly Refer to the Configuring Your System chapter for jumper settings m If other software runs correctly on the system contact your vendor about the failing s
137. sonal injury and equipment damage N CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system 5 2 Problem Solving Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup when you run new application software and after the system hardware and software have been running correctly Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup Hardware failure is a less frequent cause If you have problems during initial system startup check the following m Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet 100 120 V ac or a NEMA 6 15R outlet 200 240 V ac m Is AC power available at the wall outlet m Is the power on off push button switch on the front panel in the ON position powe
138. stem for Upgrade eere pe WR e e gd 4 3 Equipment pie Pad eie ence adea 4 3 CERA RE 4 4 Installing Sie dosi e eren ai Rd UN ER Rd edd 4 5 Modifying the System Board iere ee RYE ERGO ERA HU CC GI ee 4 6 Replacing the Real time Clock Battery nb RN 4 6 Replacing the Pentium Processor oix pico De dudas 4 8 Replacing the SECC Version i uie eU dia tes Added ia te xr uda 4 9 Replacing the SEPP Version epe sua e Pa 4 11 Replacing the SECC2 Version a cde eco POE 4 13 TOM ENTE cos ca fs ance dte o etna eoi eli qute tatit Rad 4 15 Memory DIMM Configurations iier WEAR AE ER ERR E E EYE RR 4 16 Installime DIMMS pad BER a ado UP EA I E MEN Id 4 17 iv Contents Removing DIMMS rn tee ERU 4 18 Option DOSES n oleis EE AEE is esee ur el duum tau 4 19 Installation Considerations ere eR EHE AN eH 4 19 Controller Adapter Hardware 4 20 Installing Option Board ice POSSE HUE NS Oe 4 20 Removing an Option a oet i oe ER eR d 4 23 Hard DISk DfIVes
139. system powering down This is normal system operation and is required by the server management logic If you have problems powering on your system refer to Problem Solving in Chapter 5 of this User s Guide After you have successfully powered on your system insert the EXPRESSBUILDER CD ROM into the CD ROM device reboot the system and follow the screen prompts to run EXPRESSBUILDER Setting Up the System 2 11 2 12 Setting Up the System Configuring Your System Configuring Your System a BIOS Setup Utility Symbios Configuration Utility Optional RAID Controller Configuring System Board Jumpers Configuring Your System This Configuration and setup utilities are used to change your system configuration You can configure your system as well as option boards you may add to your system using the BIOS Setup Utility Several unique system parameters are configured using the BIOS Setup which is stored in the system FLASH memory You can also configure your system including reserving resources required by option boards using the System Setup Utility SSU Also the SSU is used to read stored system event information Information on the SSU may be found in Appendix B of this User s Guide The Symbios Configuration Utility detects the SCSI host adapters on the system board Use this utility if you need to configure the SCSI controller in your system or to perform a SCSI disk format or verify disk operatio
140. take place in two submenus of the BIOS Server menu the System Management Submenu and the Console Redirect Submenu The earlier BIOS settings section shows all available options This section focuses on those settings that must be configured to use the EMP System Management Submenu EMP related settings occur from the System Management Submenu of the Server main menu Change only the items below all other default settings should remain the same EMP Password Anytime you attempt to initiate a connection a prompt for the user password appears If you never set up the EMP password anyone can access the EMP by clicking OK through the password prompt In the EMP Password area of the System Management Submenu type in a password of up to 8 alphanumeric characters If a beep is heard the password was not accepted and a different password must be entered EMP Access Modes Choose either Disabled Pre boot or Always Active depending on the type of EMP access needed The tables above show what is available with a given setting EMP Restricted Mode Access Set Restricted Mode to either enabled or disabled as needed If in enabled mode this means that the EMP s server control options Power On Off and Reset are unavailable In disabled mode these same server control options are available EMP Direct Connect Modem Mode Select Direct Connect if a null modem serial cable directly connects the server s COM 2 port to the EMP client mach
141. ter interface direct drive of bus compatible with PCI Bus Specification Revision 2 1 m Chained memory structure with improved dynamic transmit chaining for enhanced performance m Programmable transmit threshold for improved bus utilization m Early receive interrupt for concurrent processing of receive data m On chip counters for network management m Autodetect and autoswitching for 10 or 100 Mbps network speeds m Support for both 10 Mbps and 100 Mbps networks capable of full or half duplex with back to back transmit at 100 Mbps The network status LEDs on the system board indicate m Transmit receive activity on the LAN m Valid link to the LAN m 10 100 Mbps transfer mode System Overview 1 9 Video Controller The system has a high performance SVGA subsystem that supports the following m BIOS compatibility with VGA EGA CGA Hercules Graphics and MDA m 2 MB of Video Random Access Memory VRAM video buffer m 16 bit bus for high speed display memory access m Hardware accelerated bit block transfers BITBLT m Display power management system m Supports 72Hz refresh non interlaced at 640x480 800x600 1024x768 or 1280x1024 resolutions m Displays of up to 16M colors at 640x480 and 800x600 resolutions 64K colors at 1024x768 resolutions and 256 colors at 1280x1024 resolutions Peripheral Controller advanced integrated peripheral controller supports two serial ports one parallel port diskette dr
142. the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system A 2 System Cabling Standard Configuration Your system is cabled using a dual channel on board IDE Controller and an on board Symbios Logic SYM53C875 SCSI Controller The on board IDE controller supports the internally mounted CD ROM as its first master device and an optional IDE device as its second slave device The SCSI controller attaches to a 68 pin 16 bit wide SCSI connector interface and is capable of supporting a maximum of four 1 inch high SCSI hard disk drives or three 1 6 inch high SCSI hard disk drives Also a 3 5 inch diskette drive is installed in all systems and interfaces separately to the system board Referring to the IDE Disk System Cable Configuration Figure your system can be cabled using the on board dual enhanced IDE controller This controller has two con
143. the SEL to a file m View SEL summary info m View all SEL entries m View SEL info by event type m View SEL info by sensor type Set SEL display mode to either Hex or verbose mode m Set the SEL output file format to either text or binary format Close the SEL viewer m Exit the EMP 2g EMP Console SEL Viewer File Connect Action View Settings Window Help ala 9 Rec ID Event Type Time Stamp GeneiatoriD Em Rev 5 0 0005 SyslemCvent 04 79 00 15 52 0105 02 5 04 005 Syslem Event Fre Init oo Prima HSC LU 02 D 0 0005 Suslem Event Fre Init imestemp BMC LUN 0 02 P 0 E005 SyslemEvent Fre Init imestemp BMC LUN 0 802 04 005 Event 04719768 15 55 42 BIOS 802 5 0 0006 Syslem Event Fre Init imestemp BMC LUN 0 802 P 0 1006 SyslemEvent Fre Init imestemp LUN 0 02 F 0 2006 SyslemEvent Fre Init imestemp PrimayHSC LU 02 D 03006 SyslemEvent 04 19 58 15 57 28 BIOS 02 5 04006 Syslem Event 04 23758 09 35 42 BMC LUN 0 02 5 0 5006 Syslem Event Fre Init imestemp BMC LUN 0 OZ P 0 6006 Syslem Event Fre Init imestemp BMC LUN 0 02 0 7006 Syslem Event Fre Init imestemp PrimayHSC LU 02 D 08006 Syslem Event 04223258 09 38 39 BIOS 02 5 09006 Syslem Event 04 23 08 09 38 39 BMC LUN 0 802 P 0 8006 System Event 04 2378 09 38 39 BMC LUN 40 Hoz 4 SERVER NAME ILINE Direct M DE
144. the devices Cable Sense CS device configuration is not supported m If only one device is on a channel connector it must be set as the master device System Cabling 3 B M C J N D K i L O E 9 SCSI terminator J IDE slave device HD3 or tape B Optional SCSI tape drive K Secondary IDE cable C Narrow SCSI to wide SCSI adapter L Secondary IDE connector D Wide SCSI interface cable M IDE master device HD 1 E Wide SCSI connector N IDE slave device HD2 F Diskette drive O Primary IDE cable G Diskette interface cable P Primary IDE connector H Diskette connector Q System board l IDE master device CD ROM IDE Disk System Cable Configuration 4 System Cabling m Valid IDE configurations are o Referring to the SCSI Disk System Cable Configuration Figure one of the options available for your system is to use the on board SCSI controller to control wide SCSI hard disk drives in the internal bay In this case a SCSI cable C connects the wide SCSI connector to the wide
145. the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt xii Using This Guide System Overview Overview oystem Chassis Power Supply Peripheral Bays Diskette Drive oystem Board Features a System Security Overview This server is a modular multiprocessing server based on the Intel amp Pentium II chip set The combination of compute performance memory capacity and integrated I O provides a high performance environment for many server market applications These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services e mail web access web site server etc System Front View 1 2 System Overview As application requirements increase you can expand your server with additional memory add in boards and peripheral devices tape devices and hard disk drives Your server features the following major components Single high performance Pentium II processor packaged in a Single Edge Connector SEC cartridge 32 MB to 768 MB of memory using up to three DIMMs Four PCI expansion slots for add in boards one slot shared with an
146. the system is in Secure Mode Processor 1B Processorl Status BMC Processor 1 Processor2 Status BMC Memory 1F DIMMI Presence BMC Memory 20 2 Presence BMC Memory 21 DIMMS Presence BMC Memory 22 DIMM4 Presence BMC Post Error 25 Refer to Problem Solving BIOS Post Error Codes and Messages Watchdog 25 Watchdog Event BMC System Event EF See the System Event Logging BIOS Format Table Not applicable to all servers C 16 Emergency Management Port Console System Event Logging Format Table Sensor Type and Sensor Type and Event Description Event type Event Description Number in Number in hex in hex verbose System Event EF 12 EF E7 01 System Boot Event System Boot Event System Event EF 12 EF E7 00 System Recognition System Boot Event Memory OC EF E7 20 Single Bit Memory Correctable ECC Error Memory EF OC EF E7 21 Double Bit memory Non Correctable Error ECC Memory EF OC EF E7 02 Memory Parity Parity error Critical Interrupt 13 EF E7 00 Bus Timeout Bus timeout Critical Interrupt 13 EF E7 02 I O Check I O Channel check EF NMI Critical Interrupt 13 EF E7 03 Software NMI Software NMI EF Critical Interrupt 13 EF E7 04 PCI PERR PCI PERR EF Critical Interrupt 13 EF E7 05 PCI SERR PCI SERR EF SDR Viewer The SDR viewer l
147. ther Hex or verbose mode Close the FRU viewer Exit the EMP C 18 Emergency Management Port Console FRU Viewer Menu Options The following menu options are found on the FRU viewer menu bar m File Close closes the FRU viewer Exit exits the EMP m View Display all Records displays all FRU data which consists of chassis board and product information FRU Info displays the FRU summary information as returned by the server m Settings lets you change operating parameters for the FRU viewer This menu displays the following suboption Display HEX Verbose toggles between HEX mode and interpreted mode of displaying FRU records m Window gives options for displaying currently open windows m Help provides version information for the FRU viewer and provides help topics on the EMP Emergency Management Port Console 19 Glossary A AC Alternating Current The type of current available in wall outlets computers must convert alternating current to direct current to operate See also DC address A label name or number that identifies a location in computer memory ASCII American Standard Code for Information Interchange A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals backplane slot A connector on the backplane board
148. tion of the RCA window 2 Click on Remove ISA Card 5 5 5 5 Stem Setup 0 Resource Configuration Devices Select Configuration File To fidd File Name Directories INT3228 CFG O COREKERN HELP Define ISA Card Add ISA Card Remove ISA Card m A Adding and Removing ISA Cards Window System Setup Utility B 9 Modifying Resources Modifying the resources of a device may be necessary to accommodate certain operating systems applications and drivers It may also be necessary to modify resources to resolve a conflict To modify the resources associated with a device 1 Highlight the device in the Devices section of the RCA window 2 Press the spacebar or double click on the entry The functions of the selected device along with possible choices and the resources associated with those choices displays To make a modification 1 2 Highlight the function in the Configuration window Double click or press the space bar this updates the Choice and resource lists 3 Press the tab key to get to the Choice list and press Enter again Use the arrow keys to select a proper choice and press Enter If the choice allows multiple possible values for a particular resource use the hot key to select a resource and press the spacebar or double click on the resource Select the desired resource and click on Ok
149. u must manually create it or define the card through the SSU Defining an ISA card consists of specifying the name of the card and the resources it consumes This allows the RCA to consider the ISA card resource requirements when the RCA tries to resolve conflicts 1 From the SSU main window launch the RCA by selecting the Resources task under the RCA heading in the task box 2 When the RCA window appears click on the Define ISA Card button 3 To add or remove ISA card resources click on the appropriate resource buttons select the desired value and click on Add or Remove 4 After you complete the necessary information click on Save 5 To edit a card click on Load to retrieve the card information After making changes click on Save 6 To create a card click on New Board 7 To remove a current definition of a card click on Delete Board 8 To return to the RCA Menu click on Close Adding and Removing ISA Cards Adding and removing cards through the RCA provides a way for the RCA to run its conflict detection algorithms on the resources requested by the cards This alerts you to any possible problems with that particular card in the current configuration B 8 System Setup Utility To add an ISA card 1 Click on Add ISA Card in the RCA window 2 Specify the directory for the CFG file 3 Select the file and click on Ok To remove an ISA card 1 Select a valid ISA card in the Devices sec
150. uitry in your computer that stores data and programs See also EMS extended memory RAM and ROM microprocessor The integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs NVRAM Nonvolatile RAM A type of RAM that retains its contents even after the computer is powered off This memory stores EISA configuration information See also RAM and SRAM operating system A set of programs that provides the interface between other software programs and the computer Glossary 7 parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device such as a parallel printer partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives password A security feature that prevents an unauthorized user from operating your computer See also EEPROM PCI Peripheral Component Interconnect PCIis a high performance peripherals I O bus supporting data transfers of up to 132M
151. up The operating system cannot be located on either drive A or drive C Enter Setup and see if the fixed disk and floppy are properly identified A parity error was found in the system bus Parity Check 1 or the I O bus Parity Check 2 BIOS attempts to locate and display the address on the screen If it cannot locate the address it displays Displayed after any recoverable error message If your system displays this message write down the message and notify your customer representative If your system fails after you made changes in the BIOS Setup menus you may be able to correct the problem by entering Setup and restoring the original values 5 18 Problem Solving BIOS Messages Continued Message Description Press F2 to enter SETUP Previous boot incomplete Default configuration used Real time clock error Shadow Ram Failed at offset nnnn nnnn Shadow RAM Passed System battery is dead Replace and run SETUP System BIOS shadowed System cache error Cache disabled System CMOS checksum bad run SETUP System RAM failed at offset nnnn nnnn System RAM Passed System timer error UMB upper limit segment address nnnn Video BIOS shadowed Optional message displayed during POST Can be turned off in Setup Previous POST did not successfully complete POST loads default values and offers to run Setup If the failure was caused by incorrect values and they are not co
152. ve the device higher or lower in the boot priority list Removable Devices Submenu Option Description 1 Legacy Floppy Drive Refers to the onboard 3 5 floppy drive Configuring Your System 3 17 Exit Menu You can make the following selections on the Exit Menu Select an option using the up or down arrow keys then press Enter to execute the option Pressing lt Esc gt does not exit this menu You must select one of the items from the menu or menu bar to exit Exit Menu Choices Description Exit Saving Changes Exit Discarding Changes Load Setup Defaults Load Custom Defaults ENTER Save Custom Defaults ENTER Discard Changes Save Changes Exits after writing all modified Setup item values to CMOS Exits leaving CMOS unmodified Loads default values for all Setup items Loads settings from custom defaults Saves present Setup values to custom defaults Reads the previous value of all Setup items from CMOS Writes all Setup item values to CMOS 3 18 Configuring Your System Symbios Configuration Utility The Symbios Configuration Utility detects the SCSI host adapter located on the system board Use the utility to m Change adapter and SCSI device default values m Check and or change SCSI device settings that may conflict with those of other devices in the server m Perform low level formatting or verify operations on SCSI disk drives Running the Symbios Confi

NEC Express5800/ES1400 User's Guide

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