NEC Express5800/320Lb Upgrade Guide
Contents
1. The ESMPRO Agent Update is not required to complete the FT Control Software version 2 0 1 Upgrade Procedure To install the update a Review and document the ESMPRO Agent settings The update may overwrite some or all settings b From Windows Explorer run SMASETUP BAT from the ESMPRO EN WINNT AGENTW2K directory of 363 01639 002 Express5800 320Lb EXPRESSBUILDER CD version 3 005b G Follow the prompts on the screen Acompletion screen will appear The new version of the ESMPRO Agent is 4 0a The BMC tools will be updated The ESMPRO Agent Policy update will be applied The system will be rebooted when the updates are complete Review the ESMPRO Agent settings and restore as needed ao roa mho FT Orphaning OS Stop Recovery Procedure If the message Windows FT Orphaning A disk that is part of a fault tolerant volume can no longer be accessed is displayed during the update process an OS stop error may occur when restarting the OS Ifan OS stop error occurs perform the following procedures NOTE These procedures will successfully update the system but disk mirroring will be disabled Check disk mirroring upon the completion of the Recovery Procedure and re mirror as necessary Recovery Procedure a Power off the system by pressing and holding the POWER switch b Make sure that the two BMC status LEDs of the PCI modules for Group 1 Group 2 are turned off IMPORTANT While the BMC status LED is blinking red do no2. Version should be 5 31 45 8 Service Pack 01 5 31 55 0 27 Install the NEC ESMPRO Report Service for Volume Manager a In a Command Prompt box run NECSETUP ADD from the VXVM ALERTMAN directory of the 363 01639 002 Express5800 320Lb EXPRESSBUILDER CD version 3 005b G b The process will complete with no intervention required c Update the System Registry on ESMPRO Management Workstations NOTE This step does not apply to the 320Lb i Add the key VxVM to HKEY_LOCAL_MACHINE SOFTWARE NEC NVBASE AlertViewer AlertType if not already present ii Add the following string values under VxVM T 2 Value Name WavDefault Value Data Server wav Value Name AniDefault Value Data Default bmp Express5800 320Lb EXPRESSBUILDER 3 005b G Update Notes Page 7 of 9 3 Value Name Image Value Data Default bmp 4 Value Name Smalllmage Value Data Default bmp 28 Reboot the system 29 Check disk mirroring If any disk mirrors are disabled re mirror the appropriate disks WARNING Do not restart the system until disk mirroring is complete 30 Confirm that ft control software 2 0 1 is installed From Windows Explorer run FTVERCHK EXE from the FTSVTOOL VERSION directory of 363 01639 002 Express5800 320Lb EXPRESSBUILDER CD version 3 005b G The installed version is displayed ESMPRO Agent Update An ESMPRO Agent update is available on the 363 01639 002 Express5800 320Lb EXPRESSBUILDER CD version 3 005b G
3. a Insert Microsoft Windows 2000 Service Pack 4 CDROM while pressing the SHIFT key to prevent the start of the autorun program and click Yes to continue If the autorun program of the Service Pack CDROM stars simply close it b If you are using a Windows 2000 Service Pack 4 executable saved on your hard drive Click on No and when the next dialog box appears type in the directory path to the W2KSP4 EXE file or to the update exe file if you are using an Express5800 320Lb EXPRESSBUILDER 3 005b G Update Notes Page 4 of 9 14 15 16 17 18 19 20 21 22 extracted version of Service Pack then Click on OK Note the dialog box in this instance will display question marks and possible random characters as it has been designed for the localized Japanese Windows version You can still type the directory path in the appropriate box and click on OK Depending on the Service Pack 4 media you used a If you used the Microsoft CDROM The Service Pack will be applied and you will be asked to insert the 363 01639 002 Express5800 320Lb EXPRESSBUILDER CD version 3 005b G again Press the SHIFT key to prevent the autorun to start automatically b If you used a Service Pack saved on your hard drive The Service Pack will be applied automatically Click OK in response to the Setup message prompting the user to continue the update Follow the instructions on the screen as appropriate When the 320Lb reboots remove the 3
4. hard drive The 455 01705 000 EXPRESSBUILDER 3 005b G Update Notes this document The Veritas Volume Manager 3 1 License Key The 456 01675 000 Express5800 320Lb 320Lb R User s Guide available on EXPRESSBUILDER 1 GB DIMMs are not installed Document the Network LAN teaming configuration in the Intel PROSet II utility so that they can be restored after the upgrade Document the disk mirroring configuration so that it can be restored after the upgrade if necessary Review the documentation below Cautions and Restrictions a The 320Lb may appear to hang with a blank screen when shutting down prior to a restart This behavior has typically been noted when a USB to PS2 converter is used for the mouse and or keyboard with or without a KVM switch Asa workaround for this situation remove and replace the keyboard mouse USB cable in the USB port System operation should continue after the cable is removed As with any change in memory configuration under a Microsoft Windows operating system the paging size should be reviewed and changed if required The memory dump location in Startup and Recovery section of System properties should be reviewed after any memory Express5800 320Lb EXPRESSBUILDER 3 005b G Update Notes Page 3 of 9 upgrade to ensure sufficient disk space exists in the designated location to accommodate the dump file The VERITAS Volume Manager Hot Relocation and Hot Spare functions which are installed by defa
5. 03030 BAT d For the Intel Pro1000 Fibre Ethernet NIC run N810484 BAT e For the Intel Pro1000 Copper Ethernet NIC run N8104103 BAT Reboot the system Confirm that the STATUS 2 LEDs on each PCI module are green Re establish the original LAN Teaming configuration Update Veritas Volume Manager a Launch VERITAS Enterprise Administrator i Select Help gt About ii Record the VERITAS Volume Manager for Windows 2000 Version for example 5 31 45 7 or 5 31 45 8 iii If the VERITAS Volume Manager for Windows 2000 Version is 5 31 45 8 Service Pack 01 5 31 55 0 proceed to step 27 There is no need to update VERITAS Volume Manager b If VERITAS Volume Manager for Windows 2000 Version 5 31 45 8 is installed but Veritas Service Pack 01 is not installed proceed as follows to install Veritas Service Pack Ol i From Windows Explorer run VMW2K31SP01la MSI from the VXVM SP01a directory of 363 01639 002 Express5800 320Lb EXPRESSBUILDER CD version 3 005b G ii Follow the on screen instructions iii Restart the system when prompted to do so iv Confirm the update was successful 1 Launch VERITAS Enterprise Administrator 2 Select Help gt About 3 The VERITAS Volume Manager for Windows 2000 Version should be 5 31 45 8 Service Pack 01 5 31 55 0 c If VERITAS Volume Manager for Windows 2000 Version 5 31 45 7 is installed proceed as follows to update Volume Manager and install Service Pack 01 i Uninstall the followin
6. 63 01639 002 Express5800 320Lb EXPRESSBUILDER CD version 3 005b G IMPORTANT Ifthe message Windows FT Orphaning A disk that is part of a fault tolerant volume can no longer be accessed is displayed during the update process an OS stop error may occur when restarting the OS If an OS stop error occurs perform the procedures documented below under the heading of FT Orphaning OS Stop Recovery Procedure Confirm that the STATUS 2 LEDs on each PCI module are green Check disk mirroring If any disk mirrors are disabled re mirror the appropriate disks WARNING Do not restart the system until disk mirroring is complete Launch Device Manager select the Devices by connection view Uninstall the following entries a Stratus Fault Tolerant Virtual 69000 Video NOTE Do not uninstall instances of the Stratus Fault Tolerant Virtual 69000 Video which are found as child entries in the ACPI Multiprocessor ftServer tree b Unknown device As appropriate for any installed option board s run the indicated batch file s below from the winnt w2k directory of 363 01639 002 Express5800 320Lb EXPRESSBUILDER CD version 3 005b G a For the 1 channel 10 100Mbps Fast Ethernet PCI Card run N8804001 BAT b For the 1 channel PCI Ultra 2 SCSI card for tape drive run N8803002 BAT Express5800 320Lb EXPRESSBUILDER 3 005b G Update Notes Page 5 of 9 23 24 25 26 c For the QLA2310 Qlogic fibre channel HBA run N88
7. Express5800 320Lb Software Notes EXPRESSBUILDER 3 005b G Update Notes Express5800 320Lb EXPRESSBUILDER 3 005b G Update Notes Page 1 of 9 Proprietary Notice and Liability Disclaimer The information disclosed in this document including all designs and related materials is the valuable property of NEC Solutions America Inc and or its licensors NEC Solutions America Inc and or its licensors as appropriate reserve all patent copyright and other proprietary rights to this document including all design manufacturing reproduction use and sales rights thereto except to the extent said rights are expressly granted to others The NEC Solutions America Inc product s discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Solutions America Inc To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior written approval of NEC Solutions America Inc is prohibited Trademarks Microsoft Windows an
8. d Windows 2000 are registered trademarks of Microsoft Corporation VERITAS Volume Manager is a trademark of VERITAS Software Corporation All other trademarks and registered trademarks are the property of their respective trademark owners PN 455 01705 000 November 2003 Copyright 2003 NEC Solutions America Inc 10850 Gold Center Drive Suite 200 Rancho Cordova CA 95670 All Rights Reserved Express5800 320Lb EXPRESSBUILDER 3 005b G Update Notes Page 2 of 9 Overview This document describes the procedure to upgrade the specific drivers and software for your 320Lb FT Control Software to version 2 0 1 In addition to general code improvement and minor fixes the FT Control Software 2 0 1 adds support for 1GB DIMM ExpressCluster software and Microsoft Windows 2000 Service Pack 4 If you plan to install any of the following 1GB DIMM memory sticks use NEC ExpressCluster software or Microsoft Windows 2000 Service Pack 4 please upgrade your 320Lb FT Control Software to version 2 0 1 FT Control Software version 2 0 1 Upgrade Procedure for 320Lb Prerequisites for Upgrade A Pin oa E On S K Back up the system boot disks prior to performing this upgrade in the event of the rare occurrence that the OS fails to start during or after the upgrade BIOS Version 3 4 1 installed The 363 01639 002 EXPRESSBUILDER CD version 3 005b G Microsoft Windows 2000 Service Pack 4 CD or the Service Pack 4 executable saved on your local
9. g programs in the order listed it is not necessary to restart the system until all programs are uninstalled 1 VERITAS Volume Manager 3 1 2 VERITAS Enterprise Administrator Service 3 VERITAS Enterprise Administrator ii Restart the system iii If a System Settings Change dialog appears prompting you to restart your system select yes Express5800 320Lb EXPRESSBUILDER 3 005b G Update Notes Page 6 of 9 iv Run FTREINST BAT from the VXVM directory of the 363 01639 002 Express5800 320Lb EXPRESSBUILDER CD version 3 005b G NOTE If you open a Command Prompt box to run the batch file the Windows Installer display may be hidden by the box 2 3 4 Follow the on screen instructions Perform the Server installation Enter the Veritas Volume Manager 3 1 License Key when prompted Select Next on the Custom Setup screen without making any changes to the program features to be installed Click OK on the DMP Un installation warning screen Click Install on the ready to Install Program screen Click Finish on the InstallShield Wizard Completed screen Cancel the VERITAS online registration process When prompted to remove the CD ROM for the system to reboot to apply changes press enter remove the CD ROM once the system begins to restart v Confirm the update was successful 1 2 Launch VERITAS Enterprise Administrator Select Help gt About 3 The VERITAS Volume Manager for Windows 2000
10. t proceed to the next step Otherwise the BMC firmware damage may result Express5800 320Lb EXPRESSBUILDER 3 005b G Update Notes Page 8 of 9 c Remove the power cord from the AC inlet of the primary PCI module The primary PCI module is indicated by an illuminated POWER LED POWER switch Figures 1 4 and 1 5 pages 1 7 through 1 10 of the Express5800 320Lb 320Lb R User s Guide 456 01675 000 available on EXPRESSBUILDER identify Group 1 and Group 2 PCI modules and the appropriate AC inlet d Verify that the POWER LED POWER switch of the remaining PCI module connected to AC power is illuminated green IMPORTANT If this is not the case repeat steps b and c e Reconnect the power cord which was unplugged in Step c f Make sure that the two BMC status LEDs of the PCI mocules for Group1 for Group2 are turned off IMPORTANT While the BMC status LED is blinking red do not proceed to the next step Otherwise the BMC firmware damage may result g Press the POWER switch of the primary PCI module which is illuminate green to power on the system Express5800 320Lb EXPRESSBUILDER 3 005b G Update Notes Page 9 of 9
11. ult are not supported on the NEC Express5800 ft series Do not read or write data on the system during the upgrade process FT Control Software version 2 0 1 Upgrade Procedure 1 o ONA 11 i 13 Confirm that the install ft control software version is prior to 2 0 1 From Windows Explorer run FTVERCHK EXE from the FTSVTOOL VERSION directory of 363 01639 002 Express5800 320Lb EXPRESSBUILDER CD version 3 005b G The installed version is displayed If 2 0 1 or higher is displayed there is no need to perform this upgrade Confirm that the STATUS 2 LEDs on each PCI module are green Document the disk mirroring configuration if you have not already done so Document the Network LAN teaming configuration in the Intel PROSet II utility if you have not already done so Using the Intel PROSet II utility remove all network adapters from all teams Using the Intel PROSet II utility remove all teams Uninstall the Intel PROSet II utility Reboot the 320Lb Confirm that the STATUS 2 LEDs on each PCI module are green Insert the 363 01639 002 Express5800 320Lb EXPRESSBUILDER CD version 3 005b G When the EXPRESSBUILDER program appears click on the Setup Update Express5800 System menu or run winnt w2k update exe from the CD Click OK in response to the Setup message prompting the user to apply Windows 2000 Service Pack 4 Depending on the media you are using to apply Windows 2000 Service Pack 4
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