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NEC Express5800/320Lb Linux User's Guide

1. Press the DUMP switch to save the dump file Oo when an error occurs Insert a metal pin a FE eal E i E a straightened large paper clip will make a 2 ee SS substitute into the switch hole to press the T sar ee DUMP switch a Ei Se Se mi Pressing the DUMP swi Peak EAG g the switch saves the dump o e file in the specified directory Memory a oT a8 dumping may not be available when the CPU rahe of stalls Dump switches IMPORTANT Do not use a toothpick or plastic stick that is easy to break When the DUMP switch is pressed the system restarts and collects the memory dump 7 38 Troubleshooting Backup of IPMI Information Collect the IPMI information NEC ESMPRO Agent must be installed to collect the information 1 2 Login to the system as a user with a root authority Move to the directory where the NEC ESMPRO Agent is installed Unless you have specified the installation destination it is installed in opt nec esmpro_sa In this description it is assumed to be installed in opt nec esmpro_sa cd opt nec esmpro_sa Move to the directory where tools are stored cd bin Execute the following command xrasutil ESRAS Utility will start Select lt Backup the current IPMI Information gt The IPMI Information Backup screen will appear Enter an output destination and a comment and
2. Controller PCI slot N code Name Group 1 Group 2 Remarks 1 2 3 1 2 3 N8803 031F Fibre Channel y y V 4 Each PCI module can contain one board only Only one of them can be mounted cannot be mounted together VX Can be installed Installation of driver When you start the system with the N8803 031F Fibre Channel Controller installed it automatically becomes available Cannot be installed IMPORTANT m Insert the N8803 031F after the installation of OS is completed Use the N8803 031F in pairs Insert one into a slot in a PCI module and the other one into the slot at the same location in the other PCI module m After starting the system with the N8803 031F installed make settings of the SCSI topology m PCI Board Status LED Indications ED ndicatons Description Action Fail LED State LED Off Amber The Fibre Channel disk Check the connection to the array device is not Fibre Channel disk array connected yet or not device For details see the connected correctly not instruction manual of the Fibre duplicated Channel disk array device Off Green The PCI board is operating normally in duplex mode Off Off The PCI board is not Mount the PCI board correctly installed yet the PCI If the PCI board was not board is installed mounted there is no problem incorrectly or the power is Check the condition of
3. PCI 1 PCI 2 Status DISK Status DISK err LED 2 Access LED2 Access Description potion LED LED Off Off Off Off On standby AC power After turning on the power is supplied through the wait for the OS to start When cord but the system the OS starts and duplex has not been powered mode is established the on yet indications will return to normal If they do not get back to normal remount the PCI module If the problem persists contact your sales agent Green Off Off Off The PCI module 1 is Wait for the OS to start When performing diagnosis the OS starts and duplex Diag mode is established the indications will return to normal Off Off Green Off The PCI module 2 is Wait for the OS to start When performing diagnosis the OS starts and duplex Diag mode is established the indications will return to normal 3 Status LED 1 of only PCI module 1 is red PCl 1 PCl 2 Status DISK Status DISK ae LED 2 Access LED 2 Access npeseription Acton LED LED Off Off Amber Amber The PCI module 1 is on Start the PCI module 1 from ft standby The PCI server utility See Chapter 5 module 1 has not been Remount the PCI module 1 powered on yet If the problem persists The PCI module 2 contact your sales agent operates in simplex mode Green Off Amber Amber The PCI module 1 is Wait for the PCI module 1 to performing diagnosis start When the PCI module 1 Diag
4. Function name Supported Function description Storage x Function to monitor storage devices e g hard disk drive and controller File system O Function to view file system configuration and monitor usage rate Disk array x Function to monitor disk array system of LSI Logic Corporation Other O Supports OS stall monitoring by Watch Dog Timer O Supported A Partly supported X Not supported Installing and Using Utilities 5 15 Monitoring of NEC Express5800 ft series NEC Express5800 ft series is a fault tolerant system It can continue the operation even if a major component fails NEC Express5800 ft series improves the system availability with the hardware NEC ESMPRO and system software functions If a major component fails the NEC ESMPRO fault report function can notify the system Administrator of the occurrence of the fault In addition the data viewer of NEC ESMPRO Manager can monitor the system status and also identify the failed component NEC ESMPRO provides several maintenance functions such as the update of F W and BIOS in the NEC Express5800 ft series in the online state in which the system continues the operation but the components used to update F W or BIOS is suspended and the suspension of a specific component The table below lists the NEC Express5800 ft series management tasks using NEC ESMPRO and system functions NEC Express5800 ft series management task NEC ESMPRO function or
5. Hardware System 1O Device JE Enclosure Software CRCRCBU RC BORGER UNE 3051 FTServer JE CPU Module PCI Module SCSI Enclosure iO aeie S Mirror Disk Ee 25 System I O Device Enclosure Software a Expansion Bus 105 Local Polling File System Device For Help press F1 TB Normal warning BE Abnormal 7 m Alert Viewer The Alert Viewer manages fault reports sent from servers together A fault occurred in a server is immediately reported to the Alert Viewer The Administrator can recognize all faults on the network instantly Ke Alert iewer of x File Edit View Tools Help E a a Severity Al Component All z E ase Server Recovery mgr_TUNE 127 0 0 1 06 28 2001 11 43 AM ESMCommonService 127 0 0 1 06 28 2001 11 43 AM stab 127 0 0 1 06 28 2001 11 43 AM srabb 127 0 0 1 06 28 2001 11 43 AM srabb 127 0 0 1 06 28 2001 11 43 AM srabb 127 0 0 1 06 28 2001 11 43AM srabb 127 0 0 1 06 28 2001 11 43 AM srabb 127 0 0 1 06 28 2001 11 43AM srabb vs 127 0 0 1 06 28 2001 11 43AM srabb s 127 0 0 1 06 28 2001 11 43AM stab 127 0 0 1 06 28 2001 11 43 AM stab 127 0 0 1 06 28 2001 11 43 AM stab 127 0 0 1 06 28 2001 11 43 AM E1008 u 127 0 0 1 06 28 2001 11 43 AM_srabb MISTRATUS_MSG_STATE_REMO saSTRATUS_MSG_STATE_ONLINE dsTRATUS_MSG_STATE_REMO EESTRATUS_M5G_STATE_DUPLEX STRATUS_MSG_STATE_EMPTY EESTRATUS_M5G_STATE_ONLINE FT Server FT Server F
6. SCSI Slot Maintenance Allows the MTBF information of the SCSI slot to be viewed or cleared See Maintenance of NEC Express5800 ft series described later for clearing the MTBF information on the SCSI slot oe ee pa ow Daae d iad aa 21 Tom to mh 201 04 kw jo Dum Deane urr Ona fol Monitoring Mirror Disk To monitor the mirror disk components see the Mirror Disk tree To view information on Mirror Disk tree select Mirror Disk under FTServer tree You can see the redundancy status of the mirrors and the device IDs of the SCSI slots into which these hard disk components are connected I sto Eile Edit Yiew Tools Help sonic ESMPRO E E Hardware fame System 1 95 I O Device fl Enclosure H Software Status Hard Disk Status H A Network Unknown 41 1 Online 42 1 Online E Expansion Bus Device Unknown 41 2 Online 42 2 Online H S Bos Unknown 41 3 Online 42 3 Online E Local Poling fiat File System B E sonic FTServer o ce CPU Module EE PCI Module 1 SCSI Enclosure Mirror Disk For Help press F1 WE Normal Warning Abnormal 4 Mirror Disk 5 36 Installing and Using Utilities Maintenance of NEC Express5800 ft series NEC Express5800 ft series maintenance can be done in two ways one is to use NEC ESMPRO Manager for remote maintenance and the other is to use the NEC ESMPRO Agent ft server utility on the NEC Express5800 ft series
7. IMPORTANT m Do not change the boot device order in the BOOT menu of BIOS SETUP The consoleless feature cannot be used if the CD ROM drive is not the first device to launch the system m For LAN connection you can only use LAN port 1 m For direct connection you can only use Serial port B m For consoleless remote operation of the NEC Express5800 ft series you need to save configuration information to a floppy disk Prepare a formatted floppy disk TIPS BIOS will be set as follows m RomPilot Support Enabled m Serial Port B 2F8 IRQ3 m Serial Port Address On board COM B m Baud Rate 19 2K m Flow Control None m Console Connection Direct 5 8 Installing and Using Utilities Menu Items Only the menu items available in consoleless operation are extracted from the NEC EXPRESSBUILDER Top Menu See the NEC EXPRESSBUILDER Top Menu described earlier for each function 1 See the NEC EXPRESSBUILDER Top Menu 2 Shows detailed explanation of each function 3 Terminate the NEC EXPRESSBUILDER IMPORTANT m The following functions differ from the Tools Menu in the NEC EXPRESSBUILDER Top Menu Contents and operations of System Diagnostics see System Diagnostics in Chapter 6 for details Disk type created in Created Support Disk m System Diagnostics Utility When no keyboard is connected to the server the System Diagnostic window is not displayed on the local console M
8. Boot Monitoring 1 10 20 Specify the boot monitoring time out period This Time out Period option is displayed only when Enabled is selected for Boot Monitoring If you specify a shorter period of time to Boot Monitoring Time out Period the time until rebooting can be reduced When there is no external device connected it is possible to set a shorter period of time but 3 minutes or longer is recommended Appropriate value for the setting varies depending on your environment Therefore when changing this setting evaluate it thoroughly after constructing the environment POST Pause Disabled Enable or disable the POST monitoring feature Monitoring Enabled during boot up restriction 4 16 System Configuration Option Parameter Description Your Setting POST Pause 1 8 20 Specify the POST monitoring time period during Monitoring boot up restriction Time out Factory set IMPORTANT m When connecting a Fibre Channel disk array device change the set value of Boot Monitoring Time out Period depending on the wait time for the completion of the Fibre Channel disk array device initialization Ex Ifthe wait time for the completion of the Fibre Channel disk array device initialization is 4 minutes change the value of Boot Monitoring Time out Period from 10 default to 14 minutes m If you set a small value for Boot Monitoring Time out Period
9. SCSI VHDCI 68 pin connector 2 ports Network RJ 45 4 ports Display MINI D sub 15 pin 1 port Cabinet design Deskside and mini tower Rack mount type External dimensions 222 width x 560 height x 795 depth mm 370mm if stabilizers included 480 width x 177 height x 790 depth mm Weight 68 kg Max 73kg 56 kg Max 61kg Power supply 100 to 120 VAC 10 200 to 240 VAC 10 50 60 Hz 1 Hz Power consumption 880 VA 870 W Environmental In operation Temperature 10 to 35 C requirements Humidity 20 to 80 RH non condensing In storage Temperature 10 to 55 C Humidity 20 to 80 RH non condensing A 2 Appendix A This page is intentionally left blank Appendix B I O Port Address The factory set I O port addresses for the server are assigned as follows Address Chip in Use 00 1F 8 bit DMA control register 20 21 Master 8259 programming interface 2E 2F Configuration 40 43 8254 programming interface 60 Keyboard amp mouse 61 NMI status register 64 Keyboard amp mouse 70 71 NMI enable register real time clock 80 8F 16 bit DMA control register AO A1 Slave 8259 programming interface CO DF DMA controller page register E0 E9 Base address register FO Register IRQ13 F1 FF Logical device configuration 170 177 or BAR2 EDMA2 compatible mode primary command block register 278 27F Parallel port 3 2F8 2FF Serial port B
10. Factory set IMPORTANT You cannot use this feature on NEC Express5800 ft series Linux model Use the server without changing the factory settings 4 24 System Configuration Console Redirection Select Console Redirection on the System Hardware menu and press Enter to display the following screen Phoenix BIOS Setup Utility System Hardware Console Redirection Item Specific Help Serial Port Address Disabled If enabled the console will be redirected to Baud Rate 19 2K this port Flow Control XON XOFF Console Connection Direct F1 Help ft Select Item Change Values F9 Setup Defaults Esc Exit lt Select Menu Enter Select gt Sub Menu F10 Save Changes amp Exit See the table below for setup options on the screen Option Parameter Description Your Setting Serial Port Disabled Select a serial port to connect the HW Address On board COMB console Selecting On board COM B changes Boot time Diagnostic Screen to Enabled Baud Rate 19 2K Select a baud rate for communications 57 6K with the connected HW console Flow Control None Select a flow control method XON XOFF Console Direct Select a connection with the HW console Connection Via modem Factory set System Configuration 4 25 ft Memory Select ft Memory on the System Hardware menu and press Enter to display the following screen System Hardware See the ta
11. LAN Connector LEDs Two LAN ports connectors located in the back have two LEDs each e 100 10 LED LAN connector 2 1000 100 10 LED LAN connector 1 These LEDs show the transfer rate of the network that is being connected LED indications LAN connector 1 LAN connector 2 1000 100 10 100 10 Amber Operating as 1000BASE T Operating as 100BASE TX Off Operating as 100BASE TX or Operating as 10BASE T 10BASE T e LINK ACT LED The LINK ACT LED shows the status of a standard network port It is green if power is supplied to the main unit and hub and they are connected correctly LINK It blinks green while the network port sends or receives data ACT When the LED does not illuminate during LINK check the condition and connection of network cables If there is nothing wrong with the cables a defect is suspected in the network LAN controller In this case contact your sales agent 2 28 General Description BASIC OPERATION This section describes basic operation procedures of NEC Express5800 ft series Locking and Unlocking the Front Bezel The front bezel covers built in components of the server such as the POWER switch CD ROM drive and hard disks The tower model server has a door type bezel it can also be detached The rack mount model server has a cover like detachable bezel You need to open the front bezel when you access the POWER switch CD ROM drive or hard disk IMPORT
12. N8800 057F O58F NEC Express5800 320Lb 320Lb R User s Guide 1st Edition 4 2005 856 125249 901 A PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document including all designs and related materials is the valuable property of NEC Corporation NEC and or its licensors NEC and or its licensors as appropriate reserve all patent copyright and other proprietary rights to this document including all design manufacturing reproduction use and sales rights thereto except to the extent said rights are expressly granted to others The NEC product s discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior written approval of NEC is prohibited First Printing April 2005 Copyright 2005 NEC Corporation 7 1 Shiba 5 Chome Minato Ku Tokyo 108 8001 Japan All Rights Reserved Printed in Japan Keep this User s Guide h
13. in this chapter for details LINK ACT LED See LEDs in this chapter for details LAN connector 1 A connector for 1000BASE T 100BASE TX and 10BASE T Connected to the network system on LAN 1000 100 10 LED See LEDs in this chapter for details LINK ACT LED See LEDs in this chapter for details 100 10 LED See LEDs in this chapter for details LAN connector 2 A connector for 1O0OBASE TX and 10BASE T Connected to the network system on LAN 2 12 General Description CPU Module SOONOUORWNH A Group 1 and group 2 have the same configuration Module handle Cooling fan CPU module board CPU socket 2 additional AC inlet in the back Backpanel connector in the back CPU socket 1 standard DIMM Power unit Power backboard General Description 2 13 t 3 CPU module board Group 1 and group 2 have the same configuration Cooling fan connector LED connector Power connector CPU socket 2 CPU socket 1 DIMM sockets Slots 1 to 6 from left Add memory modules in pairs 1 and 2 3 and 4 5 and 6 This section only describes connectors that are used for replacing parts or upgrading Other connectors have been setup before shipment oahoand 2 14 General Description PCI Module Group 1 and group 2 have the same configuration Cooling fan 2 Power unit AC inlet in the back The AC cable in the module which is connected to the AC inl
14. starts and duplex mode is The PCI module 2 established the indications operates in simplex will return to normal mode Off Off Off Off Only the PCI module 1 Check if the power cord is is on standby AC connected correctly power is supplied Check the condition of through the cord but breaker and UPS the system has not Check if the power unit is been powered on yet connected correctly AC power is not Remount the PCI module 2 supplied to the PCI If the problem persists module 2 contact your sales agent 2 22 General Description performing diagnosis Diag AC power is not supplied to the PCI module 2 PCI 1 PCl 2 Status DISK Status DISK sige LED 2 Access LED2 Access Description Action LED LED Green Off Off Off The PCI module 1 is Wait for the OS to start After the OS starts check the Status LEDs and then take the appropriate actions If the problem persists contact your sales agent 4 Status LED 1 of only PCI module 2 is red PCl 1 PCl 2 Status DISK Status DISK was LED 2 Access LED2 Access Description Acton LED LED Amber Amber Off Off The PCI module 2 is on Start the PCI module 2 from ft standby The PCI server utility See Chapter 5 module 2 has not been Remount the PCI module 2 powered on yet If the problem persists The PCI module 1 contact your sales agent operates in simplex m
15. 2 CPU operating voltage alarm upper limit VCCP CPU2 VecpAlm09 Amber Lit CPU module 2 Fatal CPU operating voltage alarm upper limit VCCP CPU2 VttAlm 00 Amber Blink CPU module 2 1 25 V power voltage alarm lower limit CPU2 VttAlm 02 Amber Lit CPU module 2 Fatal 1 25 V power voltage alarm lower limit CPU2 Vtt Alm 07 Amber Blink CPU module 2 1 25 V power voltage alarm upper limit CPU2 VttAlm 09 Amber Lit CPU module 2 Fatal 1 25 V power voltage alarm upper limit CPU20 TempAlm Amber Blink CPU module 1 CPU 1 temperature alarm Check to see if dust is 00 lower limit accumulated on the CPU20 TempATm Amber Lit CPU module 1 Fatal CPU 1 temperature internal fans Check also 02 alarm lower limit if the fan cables are CPU20 TempAlm Amber Blink CPU module 1 CPU 1 temperature alarm connected securely If 07 upper limit not solved by the above CPU20 TempAlm Amber Lit CPU module 1 Fatal CPU 1 temperature contact your sales 09 alarm upper limit agent CPU21 TempAlm Amber Blink CPU module 2 CPU 2 temperature alarm 00 lower limit CPU2I TempATm Amber Lit CPU module 2 Fatal CPU 2 temperature 02 alarm lower limit CPU21 TempAlm Amber Blink CPU module 2 CPU 2 temperature alarm 07 upper limit CPU21 TempAlm Amber Lit CPU module 2 Fatal CPU 2 temperature 09 alarm upper limit D DUMP Request Off DUMP switch request Contact your sales agent a FRB Processing Off
16. Configuration settings modified Save Changes Do not save changes Select either Save changes or Do not save changes by using keyboard cursors 4 and and press Enter Pressing Enter causes the screen for terminating Fast UTIL to appear Exit Fast UTIL Reboot System Return to Fast UTIL Select either Reboot System or Return to Fast UTIL and press Enter Setting List for Optional SCSI Device If you add an optional SCSI device do not change the factory settings of built in SCSI controller For information on optimal SCSI devices for NEC Express5800 ft series contact your sales agent 4 38 System Configuration FORCED SHUTDOWN AND CLEAR Read this section if your server does not operate as expected or if you want to return all setup values to those made at shipment Forced Shutdown Use this function when an OS command does not shut down the server the POWER switch does not turn off the server or resetting does not work Press and hold the POWER switch on the server for over four seconds The power is forcibly turned off To turn on the power back again wait approximately 30 seconds after turning off the power forced shutdown lt Rack mount model gt TAL Lf j a o fH Press it for over 4 seconds System Configuration 4 39 Clear CMOS Password Configuring Motherboard Jumpers With the pre installed SETUP utility you can set desired passwords to protect data stored on the se
17. Make sure to complete installation Firmly install all power cords interface cables and or boards An incompletely installed component may cause a contact failure resulting in fire and or smoke Precautions for Use 1 13 During Operation A CAUTION A bP PBS Do not pull out a device during operation Do not pull out or remove a device while it works There is a risk of malfunction and injuries Do not touch the equipment when it thunders Unplug the equipment when it threatens to thunder If it starts to thunder before you unplug the equipment do not touch the equipment and cables There is a risk of a fire or electric shock Keep animals away Animal s waste or hair may get inside the equipment to cause a fire or electric shock Do not place any object on top of the server The object may fall off to cause injuries damage to hardware and or a fire Do not leave the CD tray ejected Dust may get in the equipment to cause malfunction The ejected tray may also become a cause of injuries Do not use a cellular phone or pager around the equipment Turn off your cellular phone or pager when you use the equipment Their radio waves may cause the equipment to malfunction 1 14 Precautions for Use Rack mount Model 4 CAUTION 9S oe o oo o2 O Do not install the equipment on a nonconforming rack Install the equipment on a 19 inch rack confirming to the EIA st
18. connector to attach beforehand If you use a wrong cable or make a wrong connection there is a risk of short circuit that could lead to a fire You also have to observe the following prohibitions about handling and connecting interface cables m Do not use any damaged cable connector m Do not step on the cable m Do not place any object on the cable m Do not use the equipment with loose cable connections Do not use or store this product in corrosive environment Avoid the usage or storage of this product in an environment which may be exposed to corrosive gases such as those including but not limited to sulfur dioxide hydrogen sulfide nitrogen dioxide chlorine ammonia and or ozone Avoid installing this product in a dusty environment or one that may be exposed to corrosive materials such as sodium chloride and or sulfur Avoid installing this product in an environment which may have excessive metal flakes or conductive particles in the air Such environments may cause corrosion or short circuits within this product resulting in not only damage to this product but may even lead to be a fire hazard If there are any concerns regarding the environment at the planned site of installation or storage please contact your sales agent 1 12 Precautions for Use Cleaning and Handling of Internal Devices WARNING gt Po PEO A Do not disassemble repair or alter the server Unless described herein n
19. 2 Fatal3 3 V power voltage 09 alarm upper limit CPU2 3 3vsAlm Amber Blink CPU module 2 3 3 V power voltage alarm 00 lower limit CPU2 3 3vsAlm Amber Lit CPU module 2 Fatal 3 3 V power voltage 02 alarm lower limit CPU2 3 3vsAlm Amber Blink CPU module 2 3 3 V power voltage alarm 07 upper limit CPU2 3 3vsAlm Amber Lit CPU module 2 Fatal 3 3 V power voltage 09 alarm upper limit CPU2 5 0vAlm Amber Blink CPU module 2 5 V power voltage alarm 00 lower limit CPU2 5 0vAlm Amber Lit CPU module 2 Fatal 5 V power voltage alarm 02 lower limit CPU2 5 0vAlm Amber Blink CPU module 2 5 V power voltage alarm 0 upper limit CPU2 5 0vAlm Amber Lit CPU module 2 Fatal 5 V power voltage alarm 03 upper limit CPU2 Amber Blink CPU module 2 5 V power voltage alarm 5 Ovs Al m00 lower limit CPU2 Amber Lit CPU module 2 Fatal 5 V power voltage alarm 5 OvsAl m02 lower limit CPU2 Amber Blink CPU module 2 5 V power voltage alarm 5 0vs Al m07 upper limit CPU2 Amber Lit CPU module 2 Fatal 5 V power voltage alarm 5 Ovs Al m09 upper limit CPU2 broken Green Blink CPU module 2 CPU module breakdown CPU2 FAN Alm 01 Amber Blink CPU module 2 Cooling fan 1 alarm Check to see if dust is CPU2 FAN Al m 03 Amber Blink CPU module 2 Cooling fan 2 alarm accumulated on the CPU2 FAN Alm 04 Amber Blink CPU module 2 Cooling fan 3 alarm internal fans
20. 370 377 Floppy disk drive 2 IDE 2 378 37F Parallel port 2 3B0 3BB VGA 3BC 3BE Parallel port 1 3C0 3DF VGA 3F6 or BAR1 EDMA2 compatible mode primary command block register 3F0 3F7 Floppy disk drive 1 IDE 1 3F8 3FF Serial port A 40B DMA1 expansion write mode register 4D0 Master 8259 ELCR programming 4D1 Slave 8259 ELCR programming 4D6 DMA2 expansion write mode register 580 58F SMBus control C00 PCI IRQ mapping index register C01 PCI IRQ mapping data register C14 PCI error status register C49 Address amp status control C4A Rise time counter control C52 General register GPMs C6C ISA wait register C6F Other control registers CA2 CA3 IPMI IMPI KCS interface 1F0 1F7 or BARO EDMA2 compatible mode secondary command block register BAR or 376 EDMA2 compatible mode secondary command block register B 2 Appendix B Address Chip in Use CA4 CA5 IPMI SMI interface CA6 CA 7 IPMI SCI SW1 interface CD6 Power management index register CD7 Power management data register CF8 CFC PCI configuration space CF9 Reset control F50 F58h General chipset BAR4 00 0F EDMA2 PCI base address register 4 Expressed in hexadecimal digits T O port addresses of PCI devices are specified based on the type and number of PCI devices
21. 7 TIPS Although there is no LCD on the front of NEC Express5800 ft series you can check error messages using NEC MWA or NEC ESMPRO Manager For details see Chapter 7 General Description 2 33 Flow of POST This section walks you through how POST is performed 1 When you power on the system one selected CPU PCI module will start up POST will be performed on this selected CPU PCI module Memory check starts A message appears at the upper left of the screen to show that the basic and expanded memories are being counted The memory check may take a few minutes to complete depending on the server s memory size Likewise it may take about one minute for the screen to appear when the server is rebooted Note that if you have replaced the PCI module the server will perform a reset of the MAC address then reboot itself before the memory check The server starts processor check IO check and initialization Several messages appear they show the ID of the selected CPU PCI modules information on the processor detection of the keyboard and mouse etc A message appears at the lower left of the screen prompting for startup of the BIOS setup utility SETUP Press lt F2 gt to enter SETUP You will need to start it when you want modify the configuration for using the server Unless this message appears together with an error message you don t need to start the utility to modify the configuration If you wait
22. BIOS Fas UTS iis reir eoeta eari aaa ase EE aa saaTi eaaa a RENE EAEra SRE ria Seitas 4 29 Salta Sis ahi ear a a E a a ea a r Ai E A A Da 4 29 Configuration Settings sisipin ea E e ara i E E laa E a a Rea 4 32 scan SCS E 5 1a a S S E S ail iio R I essen st ih 4 36 SCSI Disk Utilitysicc asnsle tag diana hate a a Ae aide hehe 4 36 select Host Adapter ics te shh Sti hos ce Ae acted are a ide areas 4 36 Exit Fast UTIL Termination and Storage of Fast UTIL 0 ceeeeseseccsssscesecneeeecnereeeneeees 4 37 Setting List for Optional SCSI Device 0 0 eee eeeseeccssecseeseceeeeceeeececsaeeeceaeceeesecaeeseeneeeeenaees 4 37 FORCED SHUTDOWN AND CLEAR cceeceeceesesseseceseceeesecaeesecneeeecsaeceeaecaeesecneeeeneeneseenaees 4 38 Forced SHUM OW secs eon cesses sucastes se eaties nouns e o EEE leases Sayed sth eepes ite EEE S EEEE eS 4 38 Clear CMOS Password Configuring Motherboard Jumpers cssssscsseeeeeeseeeeeeeees 4 39 Chapter 5 Installing and Using Utilities cvs sceesesseseeeesenessevseseoevoenssevonnanene 5 1 NEG EXPRESSBUILDER wits Sansoden aE a pn eniads dah tee petietys ooo as 5 2 Start Menu eeir en aap r EE Ea EEEE EE KTERE EE EE shea ESKATE EE EE 5 2 NEC EXPRESSBUILDER Top Ment porsin hi a a E E aia 5 4 Consoleless Men isciti rper nesai ae eene E E EEEE E E EEEE 5 7 Master Control Menu sss sss cs sescasssaganeesessaes seheies sa enorer bereen E er Sa E E ee E E EEEE E Eea arasi 5 9 NEC ESMPRO Agent and Manager 000 0 ee
23. E SON FTServer BH CPU Module cH Pct Module EHE Pct Module 1D 10 Maintenance PCI Device General 3 Detail Maintenance E SCSI Bus ID 10 5 0 Eg SCSI Bus ID 10 5 1 m smc ID 10 6 Maintenance e MM Pct Module 1D 11 a scsi Enclosure EB Mirror Disk For Help press Fi Fa Bring Up Bring Down Press the Bring Up button to bring the PCI Bring Up Module up press the Bring Down button to bring the PCI Module down MTEF Information Use Threshold Threshold 600 Sec Curent 3 Faults o Time of last fault Press the Clear MTBF button to Clear 5 the MTEF information e Diagnostics Information Time of lastun Message Test Number Press the Diagnostics button to ae diagnose the PCI Module OES Fa IE Normal Warning NN Abnormal 4 Maintenance screen of PCI module PCI Module PCI Module Maintenance 5 40 Installing and Using Utilities Sample screen of NEC ESMPRO Manager 2 ck SONI Dataviewer Lok Eile Edit View Tools Help Pn cru Mosse J el gt ofa Soa f a SONI ESMPRO MIB SONI FTServer JE CPU Module S E CPU Module 1D 0 CPU ID 0 21 DIMM DIMM ID 0 0 DIMM D 0 1 as DIMM ID 0 2 ae DIMM ID 0 3 ee DIMM ID 0 4 as DIMMCD 0 5 Ez CPU Module ID 2 6 PCI Module E SCSI Enclosure amp Mirror Disk For Help press F1 Maintenance MTEF Information
24. LUN to which the started 8 9 10 11 12 13 SCSI device is bound 14 15 Factory set Restore Default Settings If you put the cursor on Restore Default Settings with keyboard cursors 4 and t in the Configuration Settings menu and press Enter the display changes to the screen for returning the setting values to the default values IMPORTANT The default values can be restored for each SCSI bus Raw Nvram Data If you put the cursor on Raw Nvram Data with keyboard cursors 4 and 7 in the Configuration Settings menu and press Enter the information on NVRAM installed in the host adapter is displayed in the hexadecimal format This function is provided to solve problems The information cannot be edited 4 36 System Configuration Scan SCSI Bus If you select Scan SCSI Bus from the Fast UTIL Options menu the list of devices connected to each SCSI bus is displayed in the order of SCSI IDs The information to be displayed includes the device manufacturer product name and firmware revision SCSI Disk Utility If you select SCSI Disk Utility from the Fast UTIL Options menu the utility menu which is used to format or verify the connected SCSI devices appears IMPORTANT m Devices can be processed in each SCSI bus and SCSI ID Be careful not to forget the selected bus and ID m When performing low level format select Advanced Monitoring Configuration Option ROM Scan Mo
25. Quit Command 2 Command action 1 Status Raid 2 Status All Disks 3 Repair Disk 4 New Disks 5 Remove Half Disk 6 Remove Full Disks 9 lt RETURN Command 5 Remove Half Disk Which SCSI SLOT 1 6 4 mdctk hot removed dev sdd1 mdctt hot removed dev sdd3 mdctk hot removed dev sdd5 mdctk hot removed dev sdd6 mdcti hot removed dev sdd7 mdcti hot removed dev sdd8 mdctt hot removed dev sdd2 scsi remove path 11 1000 Linux Setup and Operation 3 7 3 8 Linux Setup and Operation Command action 1 Status Raid 2 Status All Disks 3 Repair Disk 4 New Disks 5 Remove Half Disk 6 Remove Full Disks 9 lt RETURN Command 1 lt lt Confirm that the disk is disconnected gt gt Status Raid 1 sda1 1 sda3 1 sdab 1 sda6 1 sda7 lt lt Confirm that the above status is SIMPLEX before exchanging the disk gt gt lt lt The following is an example of a RAID recovery procedure gt gt Command action 1 Status Raid 2 Status All Disks 3 Repair Disk 4 New Disks 5 Remove Half Disk 6 Remove Full Disks 9 lt RETURN Command 3 Repair Disk Which SCSI SLOT 1 6 4 scsi add singie device 11 1000 mdctl hot added dev sdd1 mdcti hot added dev sdd3 mdctl hot added dev sdd5 mdctl hot added dev sdd6 mdctl hot added dev sdd7 mdctl hot added dev sdd8 mdctl hot added dev sdd2 Command action 1 Status Raid 2 Status All Disks 3 Repair Disk 4 New Disks 5 Remove Half Dis
26. Setup Utility Advanced Monitoring Configuration Item Specific Help Option ROM Scan Monitoring Disabled Option ROM Scan Option ROM Monitoring 5 Monitoring features Boot Monitoring Enabled Boot Monitoring Time out Period 8 POST Pause Monitoring Enabled POST Pause Monitoring Time out 3 T Select Item H gp F9 Setup lt Select Menu Enter Select b F10 Save Changes amp Exit Displayed only when Enabled is selected for Option ROM Scan Monitoring Boot Monitoring or POST Pause Monitoring See the table below for setup options on the screen Option Parameter Description Your Setting Option ROM Disabled Enable or disable the Option ROM scan monitoring Scan Monitoring Enabled feature Option ROM 1 5 20 Specify the Option ROM monitoring time out Monitoring period This option is displayed only when Time out Enabled is selected for Option ROM Scan Monitoring Boot Monitoring Disabled Enable or disable the boot monitoring feature This Enabled function is unique to the NEC Express5800 ft series detects errors until the OS boots up and immediately reboots the OS upon detection of an error For details see Behavior at Occurrence of Error in Chapter 2 Enable this function if NEC ESMPRO Agent is installed on the OS Disable this function if NEC ESMPRO Agent is not installed or when you install the OS Otherwise the OS will boot up after Specified boot timeout
27. ah sctsiese ciao ino a ape tiie Suge Scher ape E AEE E E 1 13 Rackemount Model orson oe E aE S a EAEE A E 1 14 F t Proper Operation serere nrn ea E E E AE AEE 1 15 TRANSFER TO THIRD PARTY werscichestharisssssttrlsinci aioe abso a E A E tases 1 17 DISPOSAL OF EQUIPMENT AND CONSUMABLES osseseeeeseeeieerssirrersresrsrrrerreressesrereerees 1 18 IF SYSTEM TROUBLE IS SUSPECTED neinar e a aE A e EEE 1 19 ABOUT REPAIR PARTS Serene n a a e a E E E anne 1 19 Chapter 2 General Description ccsecceseeeseeeseseeeenseeeeeeeeseseeeenseeeeeeeeeseaesaneenenseeeees 2 1 STANDARD FEATURES pne adie d stsihastea tind tin died Advis a a N a 2 2 NAMES AND FUNCTIONS OF COMPONENTS ccessssssscseeseceseseeeeceseeceeaecatesecaeeseenaeeeeas 2 6 Front Vie Wits oes seyeud rsh chateaus tee a a a e a a a e Dhavh beads lobed AE Msebine EEE 2 6 Front View ONSide jinaren a A eens Seo estes echoes Soa ons hoe ENSE REE Eos 2 8 CD ROM Diiversecesi unaii iise i e a ie Resists hanes a a Eea e Beas Es 2 9 Reat VAC Wise sis iieis sia eta a exch wana R O AE E T Ee EE E Ea EE NEE ERE 2 10 CPU Mod le ereis ia sei e bata a e a ch aie E E oe eiia 2 12 POT Module es a a a heh r a ar R de th teak See nde ete adv seb eeh 2 14 Chassis Board Way Outi ssscc3t snr ar ines E e E ER ba E neice 2 15 TEED EE EE A E E E E A 2 16 BASIC OPERATION ere eare a ae A e rA A ea ERa AA EE R Ea alee i 2 28 Locking and Unlocking the Front Bezel eceessesssesecseeeeceseeecsaeceeesecaee
28. and Using Utilities 5 55 Changing Update Data Storage Destination Change the storage destination by using the ft server utility in the procedure below 1 Select Firmware on the main window of the ft server 1 SE utility i The Firmware dialog box appears Firmware ft Server Utility Firmware Update lt Update gt Firmware Revision 01 08 2 Click Update The BMC FW update Tool screen appears 3 Select BMC FW update Property Setting menu and then press enter The BMC FW update Daemon Property Setting screen appears 4 Enter the storage destination in Data File Path and then click Data save and Exit If you click Cancel and Exit the 119a property setting will be finished with the updated data canceled The confirmation message for the storage is displayed 5 Press Y to store Press N not to store FW update Daenon Property Setting 5 56 Installing and Using Utilities NEC MWA MANAGEMENT WORKSTATION APPLICATION NEC MWA is an application that enables the remote management of the server through a management PC over the network A management PC is a computer running NEC ESMPRO Manager Refer to MWA First Step Guide in the following directory of NEC EXPRESSBUILDER CD ROM for details of its functions and operation CD ROM drive mwa doc mwa_fsg pdf TIPS How to install MWA is described in online documents See MWA Installation Guide for det
29. board the devices connected Remount the PCI module 1 to the option PCI board If the problem persists contact connected or mounted your sales agent on PCI module 1 including the cable disconnection iii The LAN cable connected or mounted on PCI module 1 is disconnected Amber Green Green Green i There is an error in Make sure that the option PCI Off Off the option PCI board or board is properly mounted and i 3 the PCI module board cables are properly connected connected or mounted to the connecters of the PCI on PCI module 2 module or the option PCI ii There is an error in board the devices connected Remount the PCI module 2 to the option PCI board If the problem persists contact connected or mounted your sales agent on PCI module 2 including the cable disconnection iii The LAN cable connected or mounted on PCI module 2 is disconnected Amber Amber Green Green DISK is performing Wait for the mirroring to be Off mirroring completed Green Green Amber Amber Off DISK ACCESS LED illuminates green when hard disk is accessed Tips When the Status LED 1 is off the colors of the Status LED 2 indicate the following You must be careful especially when detaching modules Green Unmounting the module has no effect on the system operation Amber Unmounting the module causes a system down 2 Status LED 1 of both PCI modules are red General Description 2 21
30. com Press lt CTRL Q gt for Fast UTIL ISP12160 Firmware Version xx xx xx QLogic Adapter using IRQ number X Device Device Adapter SCSI SCSI Vendor Product Product Number Type Number ID LUN ID ID Revision 81 Disk 0 0 O SEAGATE ST32550 7394 3 Highlight Select Host Adapter using the cursor keys and press Enter Fast UTIL Options Configuration Settings Scan SCSI Bus SCSI Disk Utility Select Host Adapter Exit Fast UTIL System Configuration 4 31 4 Select the proper adapter IMPORTANT The adapter QLA12160 Ultra3 2000 is used for built in hard disk Do not select it Highlight the displayed item with the cursor keys and press Enter Select Host Adapter Adapter Type I O Address QLA12160 Ultra3 The display returns to Fast UTIL Options The name of the selected host adapter appears at the upper left corner of the screen Fast UTIL Options Configuration Settings Scan SCSI Bus SCSI Disk Utility Select Host Adapter Exit Fast UTIL 4 32 System Configuration Configuration Settings If you select Configuration Settings from the Fast UTIL Options menu the screen for setting the configuration appears Configuration Settings Host Adapter Settings SCSI Device Settings SCSI Bus Settings Autoconfigure SCSI Device Selectable Boot Settings Restore Default Adapter Settings Raw Nvram Data Host Adapter Settings If you put the cursor on Host Adapter Settings wi
31. component manually The firmware will be updated automatically Installing and Using Utilities 5 47 Sample screen of ft server utility Milo head cic ae e ar fStop gt i Start gt CPU Module Diagnosis MATE Firmware arar Version gt Board Switch kK Change gt Das Dump When Module Stopped Dump Without stopping System Current state DUPLEX Main window CPU module screen Update Method Copy Online To Offline File Path Update DataFile Path etc BIOS ROM Firmware Update screen Even if you do not have the image data of firmware for update the firmware can be copied from the other module By starting the module the firmware will be updated automatically However when the Auto firmware update property is disabled follow the steps below to update the firmware 1 Start the system using the module of the firmware copy source Check the status LEDs of the copy destination component for its current status If it is running stop it 2 On the Update screen of the target component click Firmware update 3 When a firmware updating dialog appears check Copy firmware from Online module to Offline one and execute it Firmware is updated by copying the firmware on the online side to the offline side 4 Start the stopped module 5 48 Installing and Using Utilities Dump Collection To collect the dump file with NEC ESMPRO Manager use CPU Module Maint
32. components To check NEC EXPRESSBUILDER components see the attached list Be sure to fill out and mail the software registration card that is attached to your operating system Make backup copies of included floppy disks if any Keep the original disks as the master disks use these copies in operation Improper use of an included floppy disk or CD ROM may alter your system environment If you find something unclear stop using them and contact your sales agent This page is intentionally left blank CONTENTS PREFACE nerone eaea N nei eae ia ee a T E i ABOUT THIS USER S GUIDE cani O EE E r REE AEE E E ATT R SEA ETE Sa ii Chapter 1 Precautions for USC sccccseeceeseeeseeeseseeeeeeeeeeeneeeseaeeenseeeeeseseseaeseneenenseeenes 1 1 WARNING LABELS ponien anai a E E ERR e RE E EE 1 2 Tower MOE l evescierencush tevsestacceceetb EER ote Hate tauancactcd N E E RR 1 2 Rack mount Mod ls nean a a E a a A ATE ARN 1 4 PCV CPU Mod le Sininen n ar aR die A E A TR 1 6 PRECAUTIONS FOR SAFETY arni a aa a ar ewig 1 8 Generalaren e ANR tase E ER N T e ie bie E A E AS 1 8 Use of Power Supply and Power Cord cccessesssecsessecesesecesceesecsaeceessecaeeeeeneseeceaeeeeeaesaeeeeens 1 9 Installation Relocation Storage and Comnection cccccesceesseesceeseeeeceeeeeseeeeceeeeseenaeeaeenes 1 10 Cleaning and Handling of Internal Devices 0 0 0 ee ee eeceeecseeeececseesecneeeceseeeesaecaeesecneeeeenaeeees 1 12 During Operation
33. disc read only memory Compared to a floppy disk a CD ROM allows for larger volume and fast data readout A CAUTION A Observe the following instructions to use the server safely There are risks of a burn injury or damage to physical assets For details see PRECAUTIONS S FOR SAFETY in Chapter 1 m Do not leave the CD tray ejected About the CD ROM Drive of NEC Express5800 ft series Two CD ROM drives one on each PCI module are mounted on NEC Express5800 ft series Both CD ROM drives are available after the OS startup When installing from the Back Up CD ROM only the CD ROM drive mounted to the primary PCI module can be used for installation When you cannot eject a CD ROM When you cannot eject the CD ROM by pressing the eject button follow the steps below to eject it Manual release hole 1 Perform the shutdown process of the Linux for Express5800 ft series Then press the POWER switch to turn off the power of the NEC Express5800 ft series 2 Use a metal pin of about 1 2 mm in diameter and 100 mm long alternatively you can use a fairly large paper clip after straightening Insert it gently into the manual release hole located to the right of the eject button until the tray is ejected IMPORTANT m Do not use a toothpick plastic pin or other breakable objects m If you cannot eject the CD ROM by following the steps above contact your sales agent 3 Hold the tray and pull it out 4 Take out
34. first and engage the other holding the first hole Ve ih ues 8 26 System Upgrade 13 Check to see if the heat sink is mounted parallel with the motherboard IMPORTANT m If the heat sink is not parallel to the motherboard dismount and remount it You cannot mount the heat sink correctly due to the following CPU is not mounted correctly The heat sink clip is not engaged correctly E Do not hold the fastened heat sink to move the CPU 14 Attach the CPU air duct TIPS Check to see if the air duct is attached securely with its projected parts inserted into the chassis 15 Install the CPU module 16 Connect the power cord 17 Press the POWER switch to power on the module 18 Verify that POST displays no error messages If POST displays an error message take a note on the massage and see the POST error messages listed in Chapter 7 System Upgrade 8 27 Removing CPU Follow the steps below to remove the CPU Except when you replace the CPU with a new one power off the server IMPORTANT Do not remove the CPU unless it is faulty Ifa CPU is not mounted on CPU 2 cover it with an anti dust sheet After operation the cool sheet at the bottom of the heat sink may stick to the CPU because of heat When you dismount the heat sink turn it lightly to make sure that the heat sink is not sticking to the CPU Otherwise the CPU or socket may be damaged 1 Shut down the OS P
35. for a few seconds POST will go on automatically To start the SETUP utility press F2 while the above message is displayed For setting and parameter functions see the section of BIOS setup When SETUP is completed the server will reboot itself automatically and perform POST A message appears prompting for startup of SCSI BIOS setup utility When a built in SCSI controller is detected a message will appear prompting for startup of SCSI BIOS setup utility If you wait for a few seconds POST will go on automatically If you press Ctrl Q the SCSI BIOS setup utility will start For setting and parameter functions see the section on SCSI setup You will need to use this utility for example when you have changed the server s internal SCSI device connections However you usually don t need to use it When SETUP is complete the server will reboot automatically and perform POST again If multiple SCSI controller boards are mounted on the PCI bus the SCSI BIOS startup message will appear for these boards in numerical order PCI 1 PCI 2 PCI 3 The screen shows SCSI ID numbers used by the connected SCSI devices 2 34 General Description 7 Upon completion of POST the password entry screen appears prior to OS startup The password entry screen will appear after the normal termination of POST only if you have set a password in the BIOS setup utility SETUP You can enter a password up to three times If y
36. for local maintenance TIPS The following explains how to start NEC ESMPRO Agent ft server utility installed on NEC Express5800 ft series 1 Move to the location where NEC ESMPRO A gent is installed If the installation destination is not specified opt nec esmpro_sa is the destination In this description opt nec esmpro_sa is assumed as the installation destination 2 Move to the location where ft server utility is stored cd bin 3 Start the tool ESMftcutil The maintenance functions that can be executed from NEC ESMPRO include three types those common to all components those specific to particular components and general system settings The maintenance functions common to all components are operated in the same way basically the operation procedure and typical examples of screen images are described below The table below lists the maintenance functions common to all components Component Siar Stop pi Ro PA R L R L R L R L R L CPU module EEATT AE ER ITEA T A E a EEN PCI module y y YIN vivl PCI slot See ese eE ee Ethernet adapter a a ee SCSI adapter aal SEEE SCSI enclosure SCSI electronics gt SCSI slot 2 j2 a2 2 Leje jejejej l l l Remote Executable from remote management PC by using NEC ESMPRO Manager Local Executable on local server by using ft server utility Support Not s
37. imone ro j m PCI Device General Allows the information of devices on the PCI slot to be viewed 5 28 Installing and Using Utilities PCI Device Detailed information Allows the detailed information of a device on the PCI slot to be viewed Installing and Using Utilities 5 29 Monitoring SCSI Adapter on PCI Module To monitor the SCSI adapter on the PCI modules see the SCSI adapter tree To see the information on the SCSI adapter tree select PCI Module PCI module to which the SCSI adapter to be viewed is connected SCSI adapter of the FTServer tree You can see the following information of the SCSI adapter in the SCSI adapter tree General Allows the configuration and other information of the SCSI adapter to be viewed m Maintenance Allows the MTBF information of the SCSI adapter to be viewed or cleared See Maintenance of NEC Express5800 ft series described later for clearing the MTBF information of the SCSI adapter Cog utog ian piero j E N j bar liad alta O uwe j m Update Allows the firmware of the SCSI adapter to be updated However this function is not supported in the current version 5 30 Installing and Using Utilities Monitoring BMC on PCI Module To monitor the base management controller BMC controller for system management on the PCI modules see the BMC tree To see the information on the BMC tree select PCI Module g
38. in pairs Insert one into a slot in a PCI module and the other into the slot at the same location in the other PCI module m The 1000BASE SX N8104 84 and the LOOOBASE T N8104 103 cannot coexist 8 46 System Upgrade PCI Board Status LED Indications aie ations Description Action Green Duplex is specified Configure duplex however the server Reapply the driver works in simplex mode Off The PCI board is In non duplex mode no specific problem occurs properly installed and operating in non duplex mode Does not depend on simplex or duplex mode The PCI board is The system is operating normally in duplex mode properly installed and duplex is configured The PCI board is not Mount the PCI board correctly installed yet the PCI If the PCI board was not mounted there is no board is installed problem incorrectly or the Check the condition of power unit power is not supplied Remount the PCI module Red In the process of Wait for a while until the indication changes If the configuring or indication does not change check the status of the canceling the duplex installed PCI board slot using NEC ESMPRO mode Manager Although the PCI Make the installed PCI board slot online from NEC board is mounted itis ESMPRO Manager offline or not Mount the PCI board correctly functioning System Upgrade 8 47 N8104 103 1000BASE T Adapter Consult your sales personne
39. is not exceeded For more information on installation and wiring of power related facilities contact your electrician or local power company Precautions for Use 1 15 For Proper Operation Observe the following instructions for successful operation of the server Failure to observe them could lead to malfunction or breakdown Perform installation in a place where the system can operate correctly For details see the separate volume User s Guide Setup Before turning off the power or ejecting a disk make sure that the access LED is off When you have just turned off the power wait at least 30 seconds before turning it on again Once you have turned on the server do not turn it off until the NEC logo appears on the screen Before you move the equipment turn off the power and unplug the cord This server shall not assure reproduction of copy protect CDs using reproduction equipment if such disks do not comply with CD standards Clean the equipment regularly For procedures see Chapter 6 Regular cleaning is effective in preventing various types of trouble Lightning may cause voltage sag As a preventive measure it is recommended to use UPS uninterruptible power supply This equipment does not support the connection through an UPS serial port RS 232C or the control using PowerChutePlus Check and adjust the system clock before operation in the following conditions After transporting the equipm
40. is slightly pulled out toward you IMPORTANT Do not hold other parts than the release levers to pull the module System Upgrade 8 15 5 Pull off the module halfway slowly Pushing down the latch lever on the side to unlock it pull the module off the rack IMPORTANT Carefully handle the CPU module so that you will not drop it or strike it against other server internal devices Release lever Latch lever 6 Carefully place the CPU module on the flat and sturdy table Avoid the dusty or humid place 7 Remove the two setscrews on the front of the CPU module and one setscrew on the back 8 Slide the top cover a little to remove it This allows you to access the devices in the CPU module For more information on how to handle these devices see the associated sections 8 16 System Upgrade Installing CPU Module Follow the procedure below to install the CPU module IMPORTANT Make sure to read Anti static Measures and Preparing Your System for Upgrade before starting installing or removing options 1 Install the top cover to the CPU module TIPS Check the left right and upper tabs on the top cover are certainly engaged with the CPU module Secure the top cover to the CPU module with the three setscrews 3 Firmly hold the CPU module with both hands and insert it into the server Hold the module in such a way that its back panel connector faces the back of the rack and engag
41. module 1 10 100 PCI module 2 11 PCI slot 1 on PCI module 2 11 0 PCI slot 2 on PCI module 2 11 1 PCI slot 3 on PCI module 2 11 2 PCI slot 4 on PCI module 2 11 3 PCI slot 5 on PCI module 2 11 4 PCI slot 6 on PCI module 2 11 5 PCI slot 7 on PCI module 2 11 6 SCSI adapter 1 on PCI module 2 11 5 SCSI bus 1 of SCSI adapter 1 on PCI module 2 11 5 0 Ethernet Board 1 on PCI module 2 11 3 Ethernet Board 2 on PCI module 2 11 6 Power supply unit on PCI module 2 11 100 SCSI enclosure 1 41 SCSI slot 1 on SCSI enclosure 1 41 1 SCSI slot 2 on SCSI enclosure 1 41 2 SCSI slot 3 on SCSI enclosure 1 41 3 Electronics 1 on SCSI enclosure 1 41 120 Power supply unit on SCSI enclosure 1 41 100 Installing and Using Utilities 5 19 Device name Device ID SCSI enclosure 2 42 SCSI slot 1 on SCSI enclosure 2 42 1 SCSI slot 2 on SCSI enclosure 2 42 2 SCSI slot 3 on SCSI enclosure 2 42 3 Electronics 1 on SCSI enclosure 2 42 120 Power supply unit on SCSI enclosure 2 42 100 The figure below shows the actual locations of the device names displayed on the NEC ESMPRO screen In the case of the tower model modules are mounted vertically instead of horizontally PCI module SCSI enclosure1 SCSI 1 PCI module2 SCSI 3 from left to right SCSI enclosure2 SCSI 1 SCSI 3 from left to right CPU module1 CPU module3 5 20 Installing and Using Utilities Supplement Note the following when using NEC ESMPRO Agent Maintenance
42. occurs 7 only when maintenance is being performed Tips When the Status LED 1 is off the colors of the Status LED 2 indicate the following You must be careful especially when detaching modules Green Unmounting the module has no effect on the system operation Amber Unmounting the module cause a system down General Description 2 25 PCI Board Slot Status LEDs P1 P2 P3 To show the status of PCI board slots each PCI module has three status LEDs LED indications Off Amber Red Description Action PCI board is mounted The system operates normally correctly and operates in duplex mode The PCI board is not If the PCI board is not mounted or is mounted mounted is mounted incorrectly just mount it correctly there is no problem incorrectly or power Check the condition of power unit is not supplied If the problem persists contact your sales agent The PCI board is Simplex mode is not a problem mounted correctly and To make the server fault tolerant attach a PCI board operates in simplex to a slot of the same on the other PCI module mode Although the PCI Remount the PCI board correctly board is mounted it Remount the PCI module correctly may be offline or not If the problem persists contact your sales agent be working For LED indications when option boards are attached see PCI Module in Chapter 8 DISK LED A DISK LED shows the status of the h
43. of type and PCI_BUS_NO PCI_SLOT_NO CHANNEL_NO if there are more than one paths to a single SCSI bus specify all of them 3 Repeat step 2 if there is another SCSI bus on the same domain Confirm the setting on proc scsi topo and then execute the following command to save the topology ftdisk topology save The topology setting will be restored at restart CHECK When deleting setting items of the topology delete the saved topology file from rm opt nec ftras etc scsi topology save Restart the system and then perform the setting from step 1 again System Upgrade 8 51 Configure expanded LAN board Follow the procedure below to set the dual configuration of the 1OOBASE TX 1000BASE T 1000BASE SX Make the following settings after mounting the LAN board according to the description of the Installing PCI Board in PCI BOARD IMPORTANT You need to login to the system as a user with a root authority to perform this operation 1 Execute the following command to check if the expanded LAN board is displayed properly at the number of the slot to which the LAN board was added gt vndctl status In the following description a number between 1 and 7 indicates the number of the PCI slot to which the LAN board was added 2 Use the following command to add and register the LAN board expanded to the PCI slot gt vndctl add 3 Execute the following command to set
44. real s had OKAY yes 7 epro0 1 06 epro40 06 hal OKAY yes 4 gb0 1 03 0 gb40 03 0 slot real status link left right left right left right left gb0 1 03 0 UP right gb40 03 0 UP left right left right left epro0 1 06 UP right epro40 06 UP 8 54 System Upgrade Check the setting information e g IP addresses Execute the following command to check the configuration information e g IP addresses gt vndctl status slot_number Example Virtual Network Status virtual status ipconf slot real s haQ OKAY yes 7 epro0 1 06 epro40 06 Link encap Ethernet HWaddr 00 30 13 F 1 9 7D inet addr 192 168 99 31 Beast 192 168 99 255 Mask 255 255 255 0 UP BROADCAST RUNNING MASTER MULTICAST MTU 1500 Metric 1 RX packets 11647 errors 0 dropped 0 overruns 0 frame 0 TX packets 126 errors 0 dropped 0 overruns 0 carrier 0 collisions 0 txqueuelen 0 RX bytes 73778 1 720 4Kb TX bytes 6750 6 5Kb slot real status link 7 left epro0 1 06 UP LINK Link encap Ethernet HWaddr 00 30 13 F 1 E9 7D UP BROADCAST RUNNING SLAVE MULTICAST MTU 1500 Metric 1 RX packets 11647 errors 0 droppec O overruns 0 frame 0 TX packets 126 errors 0 dropped 0 overruns 0 carrier 0 collisions 0 txqueuelen 100 RX bytes 900839 879 7Kb TX bytes 6750 6 5Kb Interrupt 47 Base address 0xb000 right epro40 06 UP LINK Link encap Ethernet HWaddr 00 30 13 1 9 7D UP BROADCAST RUNNING SLAVE MULTICAST MTU 1500 Metric 1 RX packets 95 errors 0 dr
45. repeated 0 75 sec 1 sec Factory set System Configuration 4 19 Security Move the cursor onto Security to display the Security menu MET Advanced System Hardware Boot Select Set Supervisor Password or Set User Password and press Enter to display the following pop up screen The screen below shows when Set Supervisor Password is selected Main Advanced System Hardware Boot Set Supervisor Password Enter new password Confirm new Password Set a password on this pop up screen Enter a password of up to seven alphanumeric characters and symbols from the keyboard 4 20 System Configuration IMPORTANT m User password setup is not available before Supervisor password setup m Do not set any password before installing the OS See the table below for setup options on the screen Option Parameter Description Your Setting Supervisor Clear Indicates Supervisor password setup status view Password is Set only User Password Clear Indicates User password setup status view only is Set Set Supervisor Up to 7 Press Enter to display the supervisor password Password alphanumeric entry screen With the supervisor password all characters SETUP menus are available for access This option is available only when you log into the SETUP utility with the supervisor password Set User Up to 7 Press Enter to display the user password e
46. started m System Management functions Allow you to make settings of BMC Baseboard Management Controller to use its report functions and remote control from the management PC m Help Indicates the descriptions on several features of the NEC EXPRESSBUILDER m Return to the Top Menu Indicates the NEC EXPRESSBUILDER top menu Installing and Using Utilities 5 7 Consoleless Menu The NEC EXPRESSBUILDER contains the consoleless feature that enables configuration of the server by remote operation from the management PC even if a console device such as keyboard is not connected to the server IMPORTANT m Don t use this CD ROM on computers other than NEC Express5800 ft series with which it is packaged including other NEC Express5800 models Otherwise a breakdown may result m To use the consoleless feature make sure that keyboard is not connected to the server When a keyboard is connected the consoleless feature is disabled because the NEC EXPRESSBUILDER determines that the server has a console The menu will not be displayed on the management PC Starting Depending on the connection between the management PC and the main unit there are two ways for startup Startup from the management PC connected to LAN m Startup from the management PC directly connected serial port B For startup procedures see Remote Management Configuration for the Server without Console described later in this chapter
47. than four seconds to force the system to power down The POWER switch on the secondary PCI module will be unlit and will not respond until a failure in the primary PCI module causes the secondary PCI module to assume primary functionality 6 CD ROM drive Used for reading data from CD ROMs Although there are two CD ROM drives only the one on the active primary PCI module can be used the module with the lit POWER Switch LED 7 3 5 inch hard disk drive bay Slots for adding hard disks On a tower model they are called Slots 1 2 and 3 from the bottom On a rack mount model they are called Slots 1 2 and 3 from the left Slots of the same number are mirrored between the groups 1 and 2 8 DUMP switch A switch for outputting a memory image from the kernel to a file 9 DISK LED green amber An LED on the hard disk Blinks in green while the hard disk is accessed and turns amber when operating in simplex mode If one of the mirrored hard disks fails the failed disk s LED turns green and the other disk s LED turns amber CD ROM Drive 1 Status LED An LED that stays on while the loaded CD ROM is accessed 2 CD tray eject button A button for ejecting the CD tray 3 Manual release hole When the eject button does not work insert a metal pin into this hole to forcefully eject the CD tray 2 10 General Description Rear View PCI module for Group1 PCI module for Group2 CPU module for Group1 CPU module for Group2 CPU
48. the CD ROM Push the tray back 2 38 General Description Use of CD ROM Observe the following when you use a CD ROM on NEC Express5800 ft series As for a disk such as a noncompliant copy protected CD we shall not guarantee that you can use a CD player to play it with this server Be careful not to drop the CD ROM Do not bend or place anything on the CD ROM Do not attach labels on the CD ROM Do not touch the signal side blank side Place the CD ROM gently on the tray with the printed side up Do not scratch or use a pencil or ballpoint pen to write on the CD ROM Keep away from cigarette smoke Do not leave the CD ROM in a place that is subject to direct sunlight or high temperatures e g due to a heater If the CD ROM gets dirty with dust or fingerprints wipe it gently from its center to edge with a dry soft cloth When you clean the CD ROM use a CD cleaner Do not use a record cleaner spray benzine or thinner Store the CD ROM in a protective case when not in use Chapter 3 Linux Setup and Operation This chapter describes setup procedures to make NEC Express5800 ft series ready for use 3 2 Linux Setup and Operation HARD DISK CONFIGURATIONS THAT CAN BE BUILT ON THE NEC Express5800 ft series In the NEC Express5800 ft series all built in disks need RAID configuration Configure RAID 1 using software for the NEC Express5800 ft series The hard disks on the same slot location of the PC
49. the PCI boards starting from the one with the smallest number 8 36 System Upgrade Installing PCI Board Follow the procedure below to install the board to be connected to the PCI board slot TIPS To install the PCI board make sure the shape of the board connector matches with the shape of the PCI board slot connector 1 Remove the PCI module 2 Remove the PCI module s top cover 3 Identify the slot to which you want to install a PCI board and remove the connector cap IMPORTANT Carefully keep the removed connector cap 4 To install a long card loosen the setscrew slide the bracket and secure it with the setscrew Screw Bracket 5 Pull the PCI board retainer bracket from the inside 6 Unscrew the setscrew of the additional slot cover at the same position level as the target slot and remove the slot cover IMPORTANT Carefully keep the removed additional slot cover PCI board retainer bracket Additional slot cover System Upgrade 8 37 7 Align the terminal segment of the board with the connection of the slot and insert the board slowly into the slot Slots for inserting bracket edges TIPS Check to see if the edge of the bracket taper is inserted into a slot of the chassis In the case of a long board check also to see if its other edge is inserted into the bracket guide 8 38 System Upgrade 8 Align the PCI board with the guide rail groove and
50. the display unit and other peripheral devices connected to the server TIPS m If the power cord is connected to a power controller like a UPS make sure that it is powered on m When NEC Express5800 ft series is powered on BMCs between the two PCI modules are synchronized The BMC Status LED on secondary module blinks See Chapter 2 LEDs for details of the BMC Status LED 2 Detach the front bezel or open it in the case of a tower model Confirm that the BMC Status LED on both PCI modules are off and press the POWER switch which illuminates green and located on the front panel After a while the NEC logo will appear on the screen POWER switches LEDs You can only use a power switch whose LED is on IMPORTANT m Do not turn off the power before the NEC logo appears m When powering on make sure that the BMC Status LED on the both PCI modules are off and then press the power switch While the NEC logo is displayed on the screen NEC Express5800 ft series is performing a power on self test POST to check itself For details see POST Check described later in this chapter Upon the completion of POST the OS will start TIPS If the server finds errors during POST it will interrupt POST and display the error message See Chapter 7 General Description 2 31 Power OFF Follow the steps below to turn off the power If NEC Express5800 ft series is plugged to a UPS see manuals in
51. the lever unlocked Slowly close the lever i All When the lever is locked you will hear a click sound IMPORTANT Be careful not to pinch your finger s between the lever and handle TIPS Check the hook of the lever is engaged with the frame Connect all the power cords Press the POWER switch to turn on the system power lt Tower model gt Close the front bezel and lock it with the security key lt Rack mount model gt Install the front bezel and lock it with the security key Set the dual disk configuration see the separate volume of User s Guide System Upgrade 8 9 Removing 3 5 inch Hard Disk Drive Follow the procedure below to remove the hard disk IMPORTANT Make sure to read Anti static Measures and Preparing Your System for Upgrade before starting installing or removing options 1 Disconnect the hard disk from RAID referring to step 1 in Restoring Redundant Configuration Manually page 3 6 2 lt Tower model gt Unlock the front bezel with the security key and open it lt Rack mount model gt Unlock the front bezel with the security key and detach it 3 Perform the shutdown process from the OS properly Execute the shutdown process using shutdown command and then press the POWER switch to turn off the server 4 Push the lever of the hard disk to unlock the handle J s 5 Hold the handle and hard disk to pull them off lt i 6 Install the d
52. third party CPU may cause a failure of the CPU as well as the server Repair of the server due to failures or damage resulted from installing such a board will be charged m Before adding or removing CPU power off the server and detach the CPU module m Make sure to read Anti static Measures and Preparing Your System for Upgrade before starting installing or removing options CPU 2 additional CPU 1 standard 8 24 System Upgrade Installation Follow the steps below to mount a CPU 1 Shut down OS Press the POWER switch to turn off the server 2 Unplug the power cord 3 Remove the CPU module 4 Detach the CPU air duct 5 Check to be sure of the location of the CPU socket 6 Remove the anti dust sheet from the socket IMPORTANT Carefully keep the removed sheet 7 Lift the socket lever IMPORTANT Open the lever fully It can be opened 120 or more System Upgrade 8 25 10 11 12 Place the CPU carefully on the socket TIPS Pay attention to the orientation of the CPU Pin marks The CPU and socket have pin marks to prevent misinsertion After pressing the CPU softly against the socket close the lever to fasten it Remove the film of the cool sheet that is affixed on the heat sink Place the heat sink on top of the CPU Fasten the heat sink with its clip Engage the clip holes with tabs on the sides of the retention engage one hole
53. turn to abnormal but when the mirror is created successfully it will return normal LAN Monitoring Report The LAN monitoring function defines the line status depending on the number of transmission packets and the number of packet errors within a certain period Thus the LAN monitoring function may report a line fault or high line load only in a temporary high line impedance state If a normal state recovery is reported immediately temporal high line impedance may have occurred thus there is not any problem Community Authority Depending on your OS type or its version settings for community SNMP service s security function are not made or default settings of authority are different Installing and Using Utilities 5 21 To enable the remote shutdown and threshold change functions via NEC ESMPRO Manager make settings of community and set its authority to READ CREATE or READ WRITE Temperature Voltage Fan Sensors Thresholds The thresholds of temperature voltage fan sensors cannot be displayed or modified However depending on the model only the thresholds can be displayed in the data viewer of NEC ESMPRO Manager NEC ESMPRO Manager performs monitoring by using the optimum thresholds specified to each model Alert Some detail information of alerts displayed on the alert viewer appears as Unknown depending on alerts Change Settings of File System Monitoring Function New settings in thresholds of monitoring interva
54. upper limit Corl 3 3vsAlm Amber Blink PCI module 2 3 3 V power voltage alarm 00 lower limit Corl 3 3vsAlm Amber Lit PCl module 2 Fatal3 3 V power voltage 02 alarm lower limit Corl 3 3vsAlm Amber Blink PCI module 2 3 3 V power voltage alarm 07 upper limit Corl 3 3vsAlm Amber Lit PCI module 2 Fatal 3 3 V power voltage 09 alarm upper limit Corl 5 0vAlm Amber Blink PCI module 2 5 V power voltage alarm 00 lower limit Corl 5 0vAlm Amber Lit PCI module 2 Fatal5 V power voltage alarm 02 lower limit Corl 5 0vAlm Amber Blink PCI module 2 5 V power voltage alarm 07 upper limit Corl 5 0vAlm Amber Lit PCI module 2 Fatal5 V power voltage alarm 09 upper limit Corl 5 0vsAlm Amber Blink PCI module 2 5 V power voltage alarm 00 lower limit Corl 5 0vsAlm Amber Lit PCI module 2 Fatal 5 V power voltage alarm 02 lower limit Corl 5 0vsAlm Amber Blink PCI module 2 5 V power voltage alarm 07 upper limit Corl 5 0vsAlm Amber Lit PCI module 2 Fatal 5 V power voltage alarm 09 upper limit Corl 12vAlm00 Amber Blink PCI module 2 12 V power voltage alarm lower limit Corl 12vAlm02 Amber Lit PCI module 2 Fatal 12 V power voltage alarm lower limit Troubleshooting 7 7 Indication _ oe Explanation
55. video board is already installed in each module in standard configuration IMPORTANT m The PCI board is extremely sensitive to static electricity Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board Do not touch the PCI board terminals or on board parts by a bare hand or place the PCI board directly on the desk For static notes see the section Anti static Measures described earlier m Make sure to read Anti static Measures and Preparing Your System for Upgrade before starting installing or removing options m PCI 1 is a slot dedicated for video board which is standard equipment Do not replace this broad with any other board TIPS When a PCI board is installed or removed or the slot is changed use the BIOS setup utility SETUP to change the detailed settings such as interrupt line IRQ when necessary See Appendix B for details Wideo board PCl 2 Built in riser cards of PCI module Note the following to install or replace PCI board m To add a PCI board the system must be shut down m To make a dual PCI board configuration install the same type of board i e having the same specifications and performance to the same slot in another group When a PCI board is installed to one group another identical PCI board should be installed to the same slot in another group This rule is applied to the case of removal m Install
56. you shut down the OS with the PCI module not duplicated RAID of the hard disk drives may be disconnected When starting the OS after this happened start from the hard disk drive mounted on the PCI module which was online when the OS was shut down See Chapter 7 Troubleshooting for details m When expanding hard disk drives to the 3 5 inch device bays make sure to perform the operation of RAID CONFIGURATION WHEN DISKS ARE ADDED described later TIPS m POWER LED is on to indicate that it is the primary module m The module that you plug in first will be the primary module You can install hard disks each of which is about 25 4 mm 1 inch in thickness to the three slots of each PCI module Each slot has a label describing the slot number Disks of the same slot number are mirrored between the groups The figure below shows the groups and mirroring slots Slots 1 Slots 2 Slots 3 Group 1 Group 2 Slots used in mirroring 8 6 System Upgrade Empty slots in the 3 5 inch hard disk drive bay contain dummy trays The dummy trays are inserted to improve the cooling effect within the device Always insert the dummy trays in the slots in which hard disks are not installed Attach an HDD ID label indicating the slot number of installed hard disk to the handle of the hard disk System Upgrade 8 7 Installing 3 5 inch Hard Disk Drive Follow the procedure below to install the hard disk A hard disk may
57. 03 20 evice 1 is now REMOVED_FROM_SERVICE ied FT Server alsystem Configuration Changed tel Server Recovery mgr_TUNE 140 0 0 38 07 03 200 ion gt l il information Minor W Major 7 3 Items 2 Unread Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Manager allows servers on a network to be managed collectively The management screen is designed in the Explorer format to indicate the components in a server hierarchically for effective server management NEC ESMPRO Manager manages servers by using the following three types of GUIs E Operation Window S Operation Window 2nd I Division comm1 Eio Edt Yew Tools Oricat bap The operation window is used to create the amp erle xie ai aas E My Cornmaiyicomat map of servers connected to network to manage them The map can be multi layered depending on the installation areas organizations and objects Set Lahe Oy ilk Lcs Agels I New_York ds Mom w APAN ala Ec NetWereServer Installing and Using Utilities 5 17 Data Viewer The data viewer indicates the server source configuration information in the Explorer format In addition it changes the status color of the failed server component This enables you to identify the failed portion cle TUNE Data iewer i5 x lt Eile Edit View Tools Help aprons sons eenen sort a eof alia ele aml iS el TUNE 3051
58. 14 Troubleshooting POST Error Messages Powering on the server automatically starts the self diagnostic program POST Power On Self Test When POST detects any error it displays an error message and its measure on the display unit Follow the table below to troubleshoot such errors Phoenix BIOS 4 0 Release 6 0 XXXX CPU Pentium III XXX MHz 0640K System RAM Passed 0127M Extended RAM Passed WARNING 02B0 Diskette drive A error press lt F1 gt to resume lt F2 gt to SETUP Message indicating a floppy disk drive error TIPS For error messages on optional PCI board refer to the manual provided with those options On screen error message Cause Action 0200 Failure Fixed Disk e Configuration error in Setup e Check configuration in Setup menu menu e Hard disk is faulty e CPU module board is faulty e PCI module board is faulty e Replace the hard disk e Replace the CPU module board e Replace the PCI module board 0210 Stuck Key Keyboard connection error e Disconnect the keyboard and connect it back again e Replace the keyboard e Replace the PCI module board 0211 Keyboard error Keyboard is faulty 0212 Keyboard Controller Failed Keyboard controller is faulty e Check the keyboard connection e Restart the server e Replace the PCI module board 0213 Keyboard locked Unlock key switch Keyboard is locked Unlock the key switch 0220 Mo
59. 3 accelerator board Select Disabled for Option ROM of PCI LAN device when the network boot feature is not used Factory set IMPORTANT For the slot which a graphical accelerator board is installed do not specify Disabled 4 18 System Configuration Keyboard Features Select Keyboard Features on the Advanced menu to display the following screen The NumLock submenu allows you to make keyboard settings Advanced Phoenix BIOS Setup Utility Keyboard Features Item Specific Help NumLock Key Click Keyboard Auto repeat Rate Keyboard Auto repeat Delay F1 Help Auto Selects Power on state Disabled 10 sec 1 sec for Numlock Change Values F9 Setup Defaults Esc Exit t Select Item lt Select Menu Enter Select gt Sub Menu F10 Save Changes amp Exit See the table below for setup options on the screen Option Parameter Description Your Setting NumLock Auto Enable or disable the NumLock On feature at system start up If Auto is Off selected the NumLock feature will be enabled when an entry with the keypad is detected Key Click Disabled Enable or disable the key click sound Enabled Keyboard 2 sec Select the number of characters Auto repeat Rate 6 sec repeatedly output in one second when 10 sec a key is pressed Keyboard 0 25 sec Select a period before a key character Auto repeat Delay 0 5 sec starts
60. 3 Keyboard controller Disconnect the keyboard and connect it back on If the error error persists request your sales agent to replace the CPU module board 1 3 3 1 Failed to detect Check the installation of DIMM board memory If the error persists contact your sales agent to replace Or DIMM board the DIMM or CPU module board type is incorrect 1 3 3 2 Initial setting error of the POST memory manager 1 3 4 1 RAM address error 1 3 4 3 RAM low byte data error 1 4 1 1 RAM high byte data error 2 2 3 1 Illegal interrupt test Contact your sales agent error 2 1 2 3 Copyright check error 1 2 Failed to initialize Check the motherboard installation if nothing is the video BIOS displayed on the display unit If the error persists contact your sales agent to replace the CPU module Failed to initialize board the option ROM Check the PCI board installation if the Option ROM of Failed to expand the the added PCI board is not displayed If the error option ROM persists contact your sales agent to replace the CPU module board PCI module board or added PCI board with new one Linux Error Messages NEC Express5800 ft series displays messages on the console window when failures occur Also the same information is recorded as system logs The following indicates the syslog messages messages on the console their meanings and actions Troubleshooting 7 21 Message Meaning Action FT dev no opstate SIMPLEX to DUP
61. 5800 ft series displays the NEC Express5800 ft series status all the time If an error occurs the LCD displays the error message The following tables show the messages that are to be displayed on the LCD and explain the meanings and procedures IMPORTANT Although NEC Express5800 320Lb R does not have an LCD on its front you can check error messages from NEC MWA or NEC ESMPRO Manager as follows m NEC MWA On a desired server select Start BMC dialog from the Server menu BMC dialog box will show the LCD status as well as server power status and LED status m NEC ESMPRO Manager On Operation Window select a desired server and start Data Viewer You can check the messages on Data Viewer 7 4 Troubleshooting Indication ow Cee Explanation Procedure A a bi ent TempAl m Amber Blink CPU module Temperature alarm lower Contact your sales agent limit AmbientTempAlm Amber Lit CPU module Fatal temperature alarm 02 lower limit Amo entTempAl m Amber Blink CPU module Temperature alarm upper limit Ambi entTempAl m Amber Lit CPU module Fatal temperature alarm 09 upper limit B BMC Unsync PCI module 1 The BMC cannot be Contact your sales agent synchronized BMCO Not Ready Green Blink PCI module 1 PCI module s BMC is If disconnection continues BMC1 Not Ready Green Blink PCI mo
62. AID of the hard on a hard disk of the disks See Chapter 3 Linux PCI module 1 Setup and Operation Amber Amber Green Off Some trouble occurred Remount the hard disk on a hard disk of the If the problem persists contact PCI module 2 your sales agent Off Off Amber Amber AC power is not Check if the power cord is supplied to the PCI connected correctly module 1 Check the condition of breaker The PCI module 2 and UPS operates in simplex Check if the power unit of the mode PCI module 1 is connected correctly Remount the PCI module 1 If the problem persists contact your sales agent Amber Amber Off Off AC power is not Check if the power cord is supplied to the PCI connected correctly module 2 Check the condition of breaker The PCI module 1 and UPS operates in simplex Check if the power unit of the mode PCI module 2 is connected correctly Remount the PCI module 2 If the problem persists contact your sales agent 2 19 2 20 General Description PCI 1 PCI 2 Status DISK Status DISK O LED 2 Access LED 2 Access Description Acton LED LED Green Green Amber Green i There is an error in Make sure that the option PCI Off Off the option PCI board or board is properly mounted and 4 the PCI module board cables are properly connected connected or mounted to the connecters of the PCI on PCI module 1 module or the option PCI ii There is an error in
63. ANT m Without using the security key you cannot open or detach the front bezel m It is not recommended to use the server with its bezel detached Tower Model Insert the security key into the slot and turn it to release the lock Hold the handle on the left side of the bezel and pull it After closing the front bezel lock it with the key for security Release General Description 2 29 Rack mount Model The rack mount model server is equipped with a detachable front bezel Detach Follow the steps below to detach the front bezel 1 Insert the security key into the slot and turn it with a little pressure to release the lock Release 2 Hold the right side of the front bezel lightly and pull it open 3 Detach the bezel from the main unit by sliding it to the left a little to disengage the tabs from the frame Attach To attach the front bezel engage the tabs on the frame on the left side of the main unit After attaching and closing the front bezel lock it with the key for security 2 30 General Description Power ON To power on NEC Express5800 ft series press the POWER switch located on the front panel Follow the steps below to turn on the power A rack mount model is shown here for convenience of explanation However the steps are the same for a tower model except that the modules are mounted vertically 1 Power on
64. ARES HBA AA Some internal components may still be operational on battery power Refer to instruction for this system as well as options prior to maintenance 1 8 Precautions for Use PRECAUTIONS FOR SAFETY This section provides precautions for using the server safely Read this section carefully to ensure proper and safe use of the server For symbol meanings see SAFETY INDICATIONS described in the previous section General A WARNING 9 gt e Do not use the equipment in an operation where human lives are involved or high reliability is required This equipment is not intended for use in controlling or use with facilities or systems where human lives are involved or high reliability is required including medical devices or nuclear aerospace transportation and traffic control facilities NEC assumes no liability for any accidents or damage to physical assets resulting from the use of this equipment in such systems or facilities Do not continue to use the equipment if you detect smoke odor or noise If the equipment emits smoke odor or noise immediately flip off the POWER switch unplug the cord and contact your sales agent There is a risk of a fire Do not insert a wire or metal object Do not insert a wire or metal objects into a vent or disk drive slot There is a risk of an electric shock Do not use the equipment in an unsuitable place Do not install a server rack in an unsuitable environmen
65. Board Follow the procedure below to remove the PCI board 1 2 3 o Noop 10 11 12 Remove the PCI module Remove the PCI module s top cover Remove the PCI board retainer bracket to dismount the PCI board In the case of a long board unscrew the guide at the other edge and slide it to the front of the board Install the additional slot cover to the open slot Install the connector cover to the relevant slot Attach the PCI board retainer bracket Install the PCI module s top cover Install the PCI module Do not close the release lever at this time Connect the network cable and option cables Close the release lever Secure the release lever with the setscrew Boot the PCI module using the NEC ESMPRO Manager or ft server utility to establish a dual configuration In the initial setting the server will start up automatically upon mounting the PCI module If it is set not to start up automatically use Data Viewer of NEC ESMPRO Manager or ft server utility to start it For more information refer to NEC ESMPRO Agent and Manager Maintenance of NEC Express5800 ft series in Chapter 5 Check the PCI module status LED and PCI board status LED For description of LED indications see LEDs in Chapter 2 and Setup of Optional PCI Board later in this chapter 8 42 System Upgrade Replacing PCI Board Follow the procedure below to replace the failed PCI board 1 10 11 Check the P
66. CI board LED and identify the failed PCI board When the PCI board is failed or incorrectly installed the two LEDs associated with the PCI board slot are being turned off Remove the PCI module Remove the PCI module s top cover Remove the PCI board retainer bracket to dismount the PCI board In the case of a long board unscrew the guide at the other edge and slide it to the front of the board Replace the board and fasten it Install the PCI module s top cover Install the PCI module Do not close the release lever at this time Connect the network cable and option cables Close the release lever Secure the release lever with the setscrew Boot the PCI module using the NEC ESMPRO Manager or ft server utility to establish a dual configuration In the initial setting the server will start up automatically upon mounting the PCI module If it is set not to start up automatically use Data Viewer of NEC ESMPRO Manager or ft server utility to start it For more information refer to NEC ESMPRO Agent and Manager Maintenance of NEC Express5800 ft series in Chapter 5 Check the PCI module status LED and PCI board status LED For description of LED indications see LEDs in Chapter 2 and Setup of Optional PCI Board later in this chapter System Upgrade 8 43 Setup of Optional PCI Board IMPORTANT m To enable the fault tolerant feature of the optional device the identical devices must be installe
67. CPU00 Temp Al m Amber Blink CPU module 1 CPU 1temperature alarm connected securely If 07 upper limit not solved by the above CPU00 Temp Alm Amber Lit CPU module 1 CPU 1 fatal temperature contact your sa esagent 09 alarm upper limit CPU01 Temp A Amber Blink CPU module 2 CPU 2 temperature alarm 00 lower limit CPU01 Temp A Amber Lit CPU module 2 CPU 2 fatal temperature 02 alarm lower limit CPU01 Temp A Amber Blink CPU module 2 CPU 2 temperature alarm 07 upper limit CPU01 Temp A Amber Lit CPU module 2 CPU 2 fatal temperature 09 alarm upper limit CPU2 12ss Alm Amber Blink CPU module 2 12 V power voltage alarm Contact your sales 00 lower limit agent CPU2 12ss Alm Amber Lit CPU module 2 Fatal 12 V power voltage 02 alarm lower limit CPU2 12ss A Amber Blink CPU module 2 12 V power voltage alarm 07 upper limit CPU2 12ss A Amber Lit CPU module 2 Fatal 12 V power voltage 09 alarm upper limit CPU2 12v A Amber Blink CPU module 2 12 V power voltage alarm 00 lower limit CPU2 12v A Amber Lit CPU module 2 Fatal 12 V power voltage 02 alarm lower limit CPU2 12v A Amber Blink CPU module 2 12 V power voltage alarm 07 upper limit CPU2 12v A Amber Lit CPU module 2 Fatal 12 V power voltage 09 alarm upper limit CPU2 1 5vA Amber Blink CPU module 2 1 5 V power voltage alarm 00 lower limit CPU2 1 5vA Amber Lit CPU module 2 Fatal 1 5 V power
68. Check also if the fan cables are connected securely If not solved by the above contact your sales agent CPU2 offline Green Blink CPU module 2 The CPU module has been Start the PCI module by logically disconnected ft sever utility or dismount and remount that module If not solved by the above contact your sales agent 7 12 Troubleshooting Indication STATUS LED eel Explanation Procedure CPU2 removed Green Blink CPU module 2 The CPU module has come __ Dismount and remount off the PCI module If not solved by the above contact your sales agent CPU2 Temp Alm Amber Blink CPU module 2 Temperature alarm lower Check to see if dust is 00 limit accumulated on the CPU2 Temp Alm Amber Lit CPU module 2 Fatal temperature alarm lower internal fans Check also 02 limit if the fan cables are CPU2 Temp Alm Amber Blink CPU module 2 Temperature alarm upper connected securely If 07 limit not solved by the above CPU2 Temp Alm Amber Lit CPU module 2 Fatal temperature alarm contact your sales 09 upper limit agent CPU2 VccpAl m00 Amber Blink CPU module 2 CPU operating voltage alarm Contact your sales lower limit VCCP agent CPU2 VccpAlm02 Amber Lit CPU module 2 Fatal CPU operating voltage alarm lower limit VCCP CPU2 VccpAT m 07 Amber Blink CPU module
69. Clear Passwords 10 Power off NEC Express5800 ft series and unplug the both power cords Remove the both PCI modules 1 and 2 from the NEC Express5800 ft series see page 8 31 Removing PCI Module Open the top cover of the PCI Module 1 Make setting of jumper switch for clearing the password Remove the clips from the jumper pins 11 12 and place them on the jumper pins 3 4 on the PCI Module 1 Mount the PCI Module 1 to NEC Express5800 ft series see page 8 33 Installing PCI Module Plug the both power cords and when the POWER Switch LED turns on press it to power on NEC Express5800 ft series When the following POST screen appears after the startup press the POWER Switch to turn off the power Unplug the both power cords Remove PCI Module 1 from NEC Express5800 ft series see page 8 31 Removing PCI Module Reset the jumper switch setting Remove the clips from the jumper pins 3 4 and place them on the jumper pins 11 12 on the PCI Module 1 TIPS If you place it on other pins the server may malfunction 4 44 System Configuration 11 12 13 Mount the PCI Module 1 again to the NEC Express5800 ft series see page 8 33 Installing PCI Module and plug the power cord to the AC inlet B for Group1 The POWER Switch LED will be turned on Likewise mount the PCI Module 2 to the NEC Express5800 ft series and plug the power cord to the AC inlet A for Group2
70. Confirm that the BMC status LED on PCI Module 2 will start to blink shortly after you connect the both power cords When Password clear is completed the BMC status LED will go off CHECK The BMC status LED blinks to show that synchronous processing is being performed between the two modules When this process is complete Password has also been cleared on PCI Module 2 TIPS m For the location of the AC inlet A the AC inlet B see NAMES AND FUNCTIONS OF COMPONENTS in Chapter 2 m For the location of the BMC status LED see NAMES AND FUNCTIONS OF COMPONENTS in Chapter 2 m For description of the BMC status LED see LEDs in Chapter 2 Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER 5 2 Installing and Using Utilities NEC EXPRESSBUILDER The NEC EXPRESSBUILDER integrated setup software can automatically detect the hardware connected to an NEC Express5800 ft series machine to advance the processing The hardware subject to setup with the NEC EXPRESSBUILDER should have the same configuration as that for operation Start Menu The NEC EXPRESSBUILDER provides three procedures to start the server as described below The menus and items appearing on the screen vary depending on the procedures Booting starting the server from NEC EXPR
71. DIMM has a cutout to prevent misinsertion After the DIMM is completely inserted into the socket the levers are automatically closed Mount the CPU module Connect the power cords Press POWER switch to power on the module Verify that POST displays no error messages If POST displays an error message take a note on the massage and see the POST error messages listed in Chapter 7 System Upgrade 8 21 Removing DIMM Follow the procedure below to remove the DIMM Make sure to power off the server before installation except when replacing DIMM TIPS Unless at least two DIMMs are installed the server does not work o NiD o Shutdown OS Press the POWER switch to turn off the server Disconnect power cord from outlet Remove the CPU module Open the levers on the target DIMM socket The DIMM is unlocked and you can remove it Mount the CPU module Connect the power cord Press the POWER switch to power on the module Verify that POST displays no error messages If POST displays an error message take a note on the massage and see the POST error messages listed in Chapter 7 8 22 System Upgrade Replacing DIMM Follow the procedure below to replace the failed DIMM 1 Identify the failed DIMM using the Data Viewer of the NEC ESMPRO Manager ok SONI Data iewer _ o x Eile Edit View Tools Help amp SONI ESMPRO MIB SONI FTServer f CPU Module 8 CPU Module ID 0 General W
72. During POST execution or OS The server is operating start processing normally Troubleshooting 7 13 Indication a i ag Explanation Procedure M emory U Err 01 Green Blink CPU module 1 DIMM 1 2 bit error The DIMM must be emory U Err 02 Green Blink CPU module 1 DIMM 2 2 bit error replaced Contact a emory U Err 03 Green Blink CPU module 1 DIMM 3 2 bit error maintenance service emory U Err 04 Green Blink CPU module 1 DIMM 4 2 bit error ene emory U Err 05 Green Blink CPU module 1 DIMM 5 2 bit error emory U Err 06 Green Blink CPU module 1 DIMM 6 2 bit error emory U Err 21 Green Blink CPU module 2 DIMM 1 2 bit error emory U Err 22 Green Blink CPU module 2 DIMM 2 2 bit error emory U Err 23 Green Blink CPU module 2 DIMM 3 2 bit error emory U Err 24 Green Blink CPU module 2 DIMM 4 2 bit error emory U Err 25 Green Blink CPU module 2 DIMM 5 2 bit error emory U Err 26 Green Blink CPU module 2 DIMM 6 2 bit error 0 OS shutdown Alm Off Shutdown due to a timeout Contact your sales agent error of the watch dog timer fatal error P Power off Off The DC power is turned off S SSR Processing Off Reboot processing for DUMP is being collected recovery W WDT timeout Off Timeout error of the watch dog Contact your sales agent timer fatal error 7
73. E SCSI Enclosure fae Mirror Disk Level2 Cache Information Size OKs SRAM Components o Voltage Omv High Voltage Tolerance OmV Low Voltage Tolerance O mV Revision o Online lef For Help press F1 Normal Warning MEM Abnormal 7 Use Data Viewer of NEC ESMPRO Manager to check the failed CPU Remove the CPU module Replace the CPU Install the CPU module Start the CPU module from ft server utility or NEC ESMPRO Manager ao pwnd In the initial setting the server will start up automatically upon mounting the CPU module If it is set not to start up automatically use Data Viewer of NEC ESMPRO Manager or ft server utility to start it System Upgrade 8 29 PCI MODULE Three PCI boards can be installed to the PCI module Up to two PCI boards can be added to each PCI module therefore the server can accommodate four additional PCI boards at a maximum one video board has already been installed to each PCI module in standard configuration Remove the PCI module when adding or replacing the PCI board The figures used in this section show the rack mount model The orientation is the only difference from the tower model IMPORTANT m Ask your sales agent to replace the PCI module and its components m Make sure to read Anti static Measures and Preparing Your System for Upgrade before starting installing or removing options m Handle the module fixing screw with your hand not by using any t
74. EC Express5800 ft series does not support the feature to start the Off line Maintenance Utility from the maintenance partition m From the NEC EXPRESSBUILDER CD ROM Set the NEC EXPRESSBUILDER CD ROM in the CD ROM drive and reboot the system After the menu is displayed on the screen select Tools Off line Maintenance Utility The Off line Maintenance Utility program starts from the CD ROM m From the floppy disk Set the Off line Maintenance Utility Bootable FD in the floppy disk drive and reboot the system The Off line Maintenance Utility program starts from the boot disk The Off line Maintenance Utility Bootable FD is created by selecting Tools Create Support FD on the NEC EXPRESSBUILDER Features of Off line Maintenance Utility The Off line Maintenance Utility provides the following features IPMI Information Viewer Provides the functions to view the system event log SEL sensor data record SDR and field replaceable unit FRU in IPMI Intelligent Platform Management Interface and to make a backup copy of them Using this feature you can find system errors and events to determine a maintenance part m BIOS Setup Viewer Provides the functions to export the current configuration data defined with the SETUP utility to a text file 6 10 Maintenance m System Information Viewer Provides the functions to view information on the processor CPU and the BIOS and export it to a text file m Syste
75. EE O ER a E outs 7 31 Problems with NEC EXPRESSBUILDER ce eeeeesssecseesecneeeeceseeecsecsaeeeesaecaeesecnereenaeeees 7 33 Problems with Master Control Menu ecseeeecescsseeeessecseesecsecsecsaeeessecsasecesaecatesecnerseenaeenes 7 34 Problems with NEC ESMPRO secscssesosessesessstsoncesesevenedonsesonenevossnseverencdorsesenenensaenverenes 7 35 COLLECTION OF TROUBLE LOGS nonien on oeiee ee Ra EE EERTE 7 36 Collection of syslog iann a R hind RANEE ns EE E E R Eai 7 36 Collection of System Information 0 0 0 cc eccccssesseesecseeeeceseeecsaeceeesecseeseesecseeseesaeeecsaecateaeeaeeats 7 36 Collection of the Memory Dump 2 0 0 cceeceeesceeeseceseeecesecseesecnecaeesecneesecsaeeeesaecateseenevseenaeeees 7 37 Backup of IPMI Information siiven iiser inia ese E ee Eira EEE Va en aksa eas 7 38 Chapter 8 System Upgrade ccccsccsseceseeeeeeeeeeeeeseseeeenseeeeseaesenaeenseeeeeeeeeseaeseneenenseeeees 8 1 SAFETY PRECAUTIONS narena e ine ee enthne aust dies atta SE 8 2 ANTES TATIC MBASURES 6 esscosccchsevupterevesdoshieetrathenton Gidaet sasoen ce a e ecto Miata ERR 8 3 PREPARING YOUR SYSTEM FOR UPGRADE ececcscssecseesecneesecseeecesecaeeeceaecaeeseeneseeeeaeeees 8 4 3 5 INCH HARDDISK DRIVE inr ptstuseustanecercienas ed vacne tig el hoeennieanin thax deinen nthe teeaeotes 8 5 Installing 3 5 inch Hard Disk Drive ccceecsesscseesscseeeeceseeeesecaeesecsecseceaeeecsaeceesseeneesneseeneeats 8 7 Removing 3 5 inch Hard D
76. ESSBUILDER CD ROM For the procedure insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive of the NEC Express5800 ft series and start the NEC Express5800 ft series from the system in the NEC EXPRESSBUILDER When the NEC Express5800 ft series is started by using this procedure the NEC EXPRESSBUILDER top menu shown on the right appears Perform the NEC Express5800 ft series setup from this menu IMPORTANT Don t use this CD ROM on computers other than NEC Express5800 ft series with which it is packaged including other NEC Express5800 models Otherwise a breakdown may result See NEC EXPRESSBUILDER Top Menu for details Booting starting the server from NEC EXPRESSBUILDER CD ROM in the consoleless state If the NEC EXPRESSBUILDER is started from the CD ROM drive in the server with the keyboard mouse and or display unit not connected to the server the NEC EXPRESSBUILDER Tools Menu shown on the right appears on the screen of the management computer PC connected to the server through LAN or COM serial port Then operate the server remotely from the management PC by using the items in the menu Installing and Using Utilities 5 3 IMPORTANT m Don t use this CD ROM on computers other than NEC Express5800 ft series with which it is packaged including other NEC Express5800 models Otherwise a breakdown may result m To use the consoleless feature make sure that keyboard is not connect
77. Ft Server tree side may not appear normally on the Data Viewer In this case wait for 5 minutes before retrying a Data Viewer startup Information Displayed on a Data Viewer Some information of the devices cannot be acquired due to the OS specifications These devices are displayed as Unknown on the Data Viewer of the NEC ESMPRO Manager Also accurate information may not be acquired due to the OS specifications In such case accurate information may not be displayed Mirror Information of the SCSI Disk The Mirror disk displayed on the Ft Server tree of the Data Viewer is always in gray Also Unknown is always displayed on the Status field Stopping the PCI Module by the ft server utility When you stop the PCI module on the primary side by the ft server utility the ft server utility screen may become blur temporarily However it returns to a normal status after a few seconds when the pop up screen is displayed on the ft server utility This will not cause a problem for the ft server utility functions About the display of a floppy disk drive When a USB floppy disk drive is connected the information on a floppy disk drive is not displayed on a data viewer Installing and Using Utilities 5 23 NEC ESMPRO Manager To monitor and manage a computer on which NEC ESMPRO Agent is installed with a management PC online use NEC ESMPRO Manager that is bundled with the product For detailed procedures of installat
78. I module configure RAID In the following figure disks in Slot 1 Slot 2 and Slot 3 of Group 1 are paired with disks in Slot 1 Slot 2 and Slot 3 of Group 2 respectively to configure RAID cel ae Group 1 Group 2 a I e Slots used for mirroring process The following indicates the device names of built in SCSI disks for each SCSI disk slot Use these device names for all operations of each built in SCSI disk Slot No of PCI Device name module Slot 1 for Group 1 sda Slot 2 for Group 1 sdb Slot 3 for Group 1 sdc Slot 1 for Group 2 sdd Slot 2 for Group 2 sde Slot 3 for Group 2 sdf IMPORTANT When adding disks or reconfiguring RAID the status of each disk becomes RES YNCING or RECOVERY Do not insert remove disks turn off the power or restart the system during this status Wait until the status of RES YNCING or RECOVERY is finished You can check the status of RAID using ftdiskadm described later For details see the separate volume of User s Guide Setup The SD device described previously is used to configure RAID 1 IMPORTANT Two hard disk drives which configure RAID 1 must have the same disk capacity Also two hard disk drives must have the same logical structure Linux Setup and Operation 3 3 Perform operations for built in SCSI disks such as mounting a disk to devices md for RAID by software With the sta
79. ILDER It also describes procedures to install and operate various software programs contained in its CD ROM Chapter6 Maintenance This chapter describes maintenance procedures and use of maintenance tools If you need to move the product for maintenance purposes follow the steps provided in this chapter Chapter 7 Troubleshooting If the product does not work properly see this chapter before deciding that it is a breakdown Chapter 8 System Upgrade This chapter describes procedures to add options and precautions See also this chapter when you replace failed components Appendix A Specifications This appendix lists specifications of the product Appendix B I O Port Addresses This appendix lists factory assigned I O port addresses Additional symbols The following symbols are used throughout this User s Guide in addition to the caution symbols describe at the beginning IMPORTANT Important points or instructions to keep in mind when using the server or software z Something you need to make sure when using the server of CHECK software TIPS Helpful information something useful to know Accessories This product is shipped with various accessories See the attached list to make sure everything is included and check the individual items If some component is missing or damaged contact your sales agent Keep the accessories in a safe place You will need them when you perform setup addition of options or replacement of failed
80. Insert one into a slot in a PCI module and the other into the slot at the same location in the other PCI module m The 1000BASE T N8104 103 and the 1OOOBASE SX N8 104 84 cannot coexist 8 48 System Upgrade m PCI Board Status LED Indications ae ations Description Action Green Duplex is specified Configure duplex however the server Reapply the driver works in simplex mode Off The PCI board is In non duplex mode no specific problem occurs properly installed and operating in non duplex mode Does not depend on simplex or duplex mode The PCI board is The system is operating normally in duplex mode properly installed and duplex is configured The PCI board is not Mount the PCI board correctly installed yet the PCI If the PCI board was not mounted there is no board is installed problem incorrectly or the Check the condition of power unit power is not supplied Remount the PCI module Red In the process of Wait for a while until the indication changes If the configuring or indication does not change check the status of the canceling the duplex installed PCI board slot using NEC ESMPRO mode Manager Although the PCI Make the installed PCI board slot online from NEC board is mounted it is ESMPRO Manager offline or not Mount the PCI board correctly functioning Slots to install the board N8803 031F Fibre Channel Controller System Upgrade 8 49
81. LEX The status changed from SIMPLEX to DUPLEX FT dev no opstate ONLINE to DUPLEX The status changed from ONLINE to DUPLEX FT dev no opstate INITIALIZING to DUPLEX The status changed from INITIALIZING to DUPLEX FT dev no opstate BROKEN to DUPLEX The status changed from BROKEN to DUPLEX FT dev no opstate INITIALIZING to DIAGNOSTICS The status changed from INITIALIZING to DIAGNOSTICS FT dev no opstate INITIALIZING to ONLINE The status changed from INITIALIZING to ONLINE FT dev no opstate ONLINE to INITIALIZING The status changed from ONLINE to INITIALIZING FT dev no opstate DIAGNOSTICS to DIAGNOSTICS_PASSED Diagnostics have completed FT dev no opstate UNKNOWN to INITIALIZING The status changed from UNKNOWN to INITIALIZING The server is operating normally FT dev no opstate SIMPLEX to BROKEN The status changed from SIMPLEX to BROKEN FT dev no opstate UNKNOWN to EMPTY The status changed from UNKNOWN to EMPTY Conta ct your sales agent FT dev no opstate INITIALIZING to BROKEN Failed to start the device Start the server again If the problem persists contact your sales agent Start the server again If the problem persists contact your sales agent FT dev no operation BRINGUP failed Failed to start the device 7 22 Troubleshooting Message Meaning Action FT dev no
82. MC is faulty e Replace the back panel board e Replace the PCI module board 0B93 BMC SDR Repository empty 0B94 IPMB signal lines do not respond 0B95 BMC FRU device failure 0B96 BMC SDR Repository failure 0B97 BMC SEL device failure BMC is faulty Replace the PCI module board 0B98 BMC SEL Overflow SEL System Event Log overflowed Erase the unnecessary SEL OBBO SMBIOS SROM data read error 0BB1 SMBIOS SROM data checksum bad e SROM is faulty e Back panel board is faulty Replace the back panel board OBDO 1st SMBus device address not acknowledged OBD1 1st SMBus device Error detected OBD2 1st SMBus timeout PCI module board 1 is faulty OBD3 2nd SMBus device address not acknowledged OBD4 2nd SMBus device Error detected OBD5 2nd SMBus timeout CPU module board 1 is faulty e Check cable connection e Replace the board 7 18 Troubleshooting On screen error message Cause Action OBD6 3rd SMBus device address not acknowledged OBD7 3rd SMBus device Error detected OBD8 3rd SMBus timeout 3rd SMBus does not exist OBD9 4th SMBus device address not acknowledged OBDA 4th SMBus device Error Detected OBDB 4th SMBus device timeout CPU module board 2 is faulty OBDC 5th SMBus device address not acknowledged OBDD 5th SMBus device Error detected OBDE 5t
83. Me for short Microsoft Windows 98 operating system is called Windows 98 for short Microsoft Windows 95 operating system is called Windows 95 for short Names used with sample applications are all fictitious They are unrelated to any existing product names names of organizations or individual names DLT and DLTtape are trademarks of Quantum Corporation in the United States QLogic and its logo are trademarks of QLogic Corporation in the United States Fast UTIL is a trademark of QLogic Corporation in the United States ROM DOS is a trademark of Datalight Inc Most of the software used for this server can be redistributed freely under the terms of the BSD Copyright and the GNU Public License However some software requires permissions for redistribution as the owners have ownership For details see Introduction in the attachment To prevent voltage sag This product may be affected by voltage sag caused due to lightning To prevent voltage sag you are recommended to use an AC uninterruptible power supply UPS unit Notes 1 No part of this manual may be reproduced in any form without prior written permission of NEC Corporation 2 The contents of this manual are subject to change without prior notice 3 The contents of this manual shall not be copied or altered without prior written permission of NEC Corporation 4 All efforts have been made to ensure the accuracy of all information in this manual If you find any pa
84. OS different from that of the existing CPU module in version with this property being enabled by checking Enable on the setup screen the BIOS of the new CPU module is updated to the BIOS of the existing CPU module to match with each other If this property is disabled the BIOS of the new CPU module is not update automatically The initial setup value is Enable Auto module start If this property is enabled by checking Enable on the setup screen the CPU or PCI module newly inserted is automatically started to be operable If this property is disabled the module is not started automatically The initial setup value is Enable The system operation can be set on FTServer tree General screen of the ft server utility The table below shows the potential cases in which the system operation setup is changed Contact your maintenance personnel for the change of the system operation setup Setting change will take effect after system reboot However the utility does not indicate that reboot is required Component Quick dump Auto firmware update Auto module start Remote Local Remote Local Remote _ Local Whole Executable if Executable if the Executable if the system the system is system is system is operating operating operating When dump is When firmware is When firmware is acquired by updated manually updated manually using the dump at insertion of at insertion of new function new CPU module CPU PCI
85. PRESSBUILDER version is not designed for this server Execute the NEC EXPRESSBUILDER on the compliant server An access to the nonvolatile memory NVRAM is not acceptable Hard disk access error The hard disk is not connected or it is failed Check whether the hard disk is correctly connected An error message will also be displayed when an error was detected during system diagnosis Take a note or print the error message displayed and contact your sales agent 7 34 Troubleshooting Problems with Master Control Menu Failed to read online documentation O Is HTML browser installed properly Online documentation is an HTML format file Install the HTML browser Internet Explorer 5 x or later in your operating system O Is Adobe Acrobat Reader installed properly Apart of online documentation is supplied in PDF file format Install the Adobe Acrobat Reader Version 4 05 or later in your operating system You can also install the Adobe Acrobat Reader using the NEC EXPRESSBUILDER Launch the Master Control Menu and select Setup gt Adobe Acrobat Reader Image of online documentation is not clear O Is your display unit set to display 256 colors or more Set the display unit to display 256 colors or more The master control menu fails to appear O Is your system Windows NT 4 0 or later or Windows 95 or later The CD ROM Autorun feature is supported by Windows NT 4 0 and Windows 95 The older vers
86. Press F2 to start the SETUP utility and display its Main menu If you have previously set a password with the SETUP utility the password entry screen appears Enter the password Enter password Up to three password entries will be accepted If you fail to enter the password correctly for three consecutive times the server halts You can no longer proceed Power off the server TIPS The server is provided with two levels of password Supervisor and User With the Supervisor password you can view and change all system configurations With the User password the system configurations you can view or change are limited 4 4 System Configuration Description of On Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility Key functions are also listed at the bottom of the screen Setup item menu Indicates there are submenus Indicates the current menu Hain fidvanced Security System Harduare Boot Exit Item Specific Help Thermal Sensor Menu gt Wake On Events AC LINK Last Statel Waiting time for AC LINK 6 Error Log Initialization Enter gt Console Redirection Online help window FA Enter Parameter high lights upon selection menu Explanation of key function menu Cursor 4 Selects an item on the screen The highlighted item is currently selected Cursor lt gt Selects the Main Advanced Security System Hardware Boot or Exit me
87. Procedure Corl 12vAlm07 Amber Blink PCI module 2 12 V power voltage alarm Contact your sales agent upper limit Corl 12vAlm09 Amber Lit PCI module 2 Fatal 12 V power voltage alarm upper limit co rl Bus PERR Green Blink PCI module 2 PCI bus parity error cor 1 Bus SERR Green Blink PCI module 2 Fatal PCI bus error Corl CLK Alm 00 Amber Blink CLOCK board CI ock alarm lower limit Corl CLK Alm 02 fAmber Lit CLOCK boarda Fatal Clock alarm lower limit Corl CLK Alm 07 Amber Blink CLOCK board CI ock alarm upper limit Corl CLK Alm 09 fAmber Lit CLOCK board Fatal Clock alarm upper limit Corl FAN Alm 01 Amber Blink PCI module 2 Cooling fan1 alarm Check to see if dust is Corl FAN Alm 02 Amber Blink PCI module 2 Cooling fan2 alarm accumulated on the Corl FAN Alm 03 Amber Blink PCI module 2 _ Cooling fan3 alarm internal fans Check also if Corl FAN Alm 04 Amber Blink PCI module 2 Cooling fan4 alarm the fan cables are Corl FAN Alm 05 Amber Blink PCI module 2 Cooling fan5 alarm connected securely Inot solved by the above contact your sales agent Corl offline Green Blink PCI module 2 PCI module logically isolated Start the PCI module by ft sever utility or dismount and remount that module If not solved by the above contact your sales agent Corl removed Green Blink PCI module 2 PCI module detached Dismount and remount the PCI module If not solved by the above contact your s
88. Reset Configuration Data e Replace the CPU PCI module board 0B47 Missing date and time synchronization The date and time are incorrect due to a communication error between BMCs e Restart the system e Re set the date and time in SETUP If the error persists replace the PCI module board 0B49 BMC Issued Reset Command but failed System Reset e System cannot be reset by BMC s reset command Replace PCI module board OB6E DIMMs are installed out of order e DIMM is faulty Replace DIMM 0B70 The error occurred during temperature sensor reading e SMBus device is faulty e SMBus is faulty Replace the CPU PCI module or back panel board Troubleshooting 7 17 On screen error message Cause Action 0B71 System temperature out of Range e Ambient temperature is out of range e Fan is faulty e CPU PCI module board is faulty e Check the setting in SETUP e Clean the fan e Replace the fan e Replace the CPU PCI module board 0B80 BMC Memory Test Failed 0B81 BMC Firmware Code Area CRC check failed 0B82 BMC core Hardware failure 0B83 BMC IBF or OBF check failed BMC is faulty Replace the PCI module board 0B90 BMC Platform Information Area corrupted 0B91 BMC update firmware corrupted BMC is faulty Replace the PCI module board 0B92 Internal Use Area of BMC FRU corrupted e SROM is faulty e B
89. SNMP services Thus no measurement is required Source EvntAgnt ID 1003 Description TraceFileName parameter not located in registry Default trace file used is Source EvntAgnt ID 1015 Description TraceLevel parameter not located in registry Default trace level 7 32 Troubleshooting used is 32 APIC error is recorded in the syslog by the operations such as inserting removing disks A message APIC error may be recorded to the log or displayed on the screen when you perform operations such as inserting removing disks with the server powered on because the internal status managed by the OS and the actual status on the server side are different The operations are not affected info synchronization error is recorded while the CPU modules are being synchronized Amessage info synchronization error may be recorded in the log when the CPU modules are performing duplication because the internal status managed by the OS and the actual status on the server side are different The operations are not affected card reports no resources log is recorded when using the built in LAN board A message card reports no resources may be output to the log when the system cannot allocate the resource for the LAN driver due to high load ratio on the network access The operations are not affected LAN driver performs retry automatically thus the system continues communication without disconnec
90. T Server FT Server FT Server FT Server FT Server STRATUS _MSG_STATE_ONLINE BAISTRATUS_MSG_STATE_EMPTY A STRATUS_MSG_STATE_ONLINE sajSTRATUS_MSG_STATE_ONLINE FT Server FT Server FT Server FT Server Network FT Server EEERREREEEEE EEE ER 5 18 Installing and Using Utilities NEC ESMPRO Agent Device ID in Alert Report Some NEC Express5800 ft series reports use unique device IDs which correspond to the devices listed in the table below as the device identification information Device name Device ID CPU module 1 0 DIMM1 on CPU module 1 0 0 DIMM2 on CPU module 1 0 1 DIMM3 on CPU module 1 0 2 DIMM4 on CPU module 1 0 3 DIMM5 on CPU module 1 0 4 DIMM6 on CPU module 1 0 5 CPU1 on CPU module 1 0 20 CPU2 on CPU module 1 0 21 Power supply unit on CPU module 1 0 100 CPU module 3 2 DIMM1 on CPU module 3 2 0 DIMM2 on CPU module 3 2 1 DIMM3 on CPU module 3 2 2 DIMM4 on CPU module 3 2 3 DIMM5 on CPU module 3 2 4 DIMM6 on CPU module 3 2 5 CPU1 on CPU module 3 2 20 CPU2 on CPU module 3 2 21 Power supply unit on CPU module 3 2 100 PCI module 1 10 PCI slot 1 on PCI module 1 10 0 PCI slot 2 on PCI module 1 10 1 PCI slot 3 on PCI module 1 10 2 PCI slot 4 on PCI module 1 10 3 PCI slot 5 on PCI module 1 10 4 PCI slot 6 on PCI module 1 10 5 PCI slot 7 on PCI module 1 10 6 SCSI adapter 1 on PCI module 1 10 5 Ethernet Board 1 on PCI module 1 10 3 Ethernet Board 2 on PCI module 1 10 6 Power supply unit on PCI
91. Tower model Rack mount model 10 General Description Front bezel A door that covers internal components You can lock it with the included security key Key slot Insert the security key in this slot to unlock the front bezel Stabilizers Parts for stabilizing a tower model unit Casters Wheels for moving a tower model unit BMC status LED See LEDs in this chapter for details PCI module status LED 1 See LEDs in this chapter for details PCI module status LED 2 See LEDs in this chapter for details DISK ACCESS LED See LEDs in this chapter for details CPU module status LED 1 See LEDs in this chapter for details CPU module status LED 2 See LEDs in this chapter for details 2 7 2 8 General Description Front View inside Tower model A fol Eee Se L mean tar Rack mount model General Description 2 9 1 PCI module for group 1 A module that includes a PCI board and LAN controller 2 PCI module for group 2 A module that includes a PCI board and LAN controller 3 CPU module for group 1 A module that includes a CPU processor and memory DIMM 4 CPU module for group 2 A module that includes a CPU processor and memory DIMM 5 POWER switch A switch for turning on off power to the system The POWER switch on the primary PCI module will be lit Press it once to turn on power Press it again to turn off power Depress the switch for more
92. U server utility See Chapter 5 module 2 has not been Remount the CPU module 2 powered on yet If the problem persists contact The CPU module 1 your Seles agen operates in simplex mode Red Off Off Amber The CPU module 1 is Start the CPU module 1 from ft on standby The CPU server utility See Chapter 5 es Hay been Remount the CPU module 1 If the problem persists contact The CPU module 2 your sales agent operates in simplex mode Off Amber Red Green The CPU module 2 is Wait for the CPU module 2 to performing diagnosis start When the CPU module 2 Diag starts and duplex mode is The CPU module 1 established the indications will operates in simplex return to normal mode Red Green Off Amber The CPU module 1 is Wait for the CPU module 1 to performing diagnosis start When the CPU module 1 Diag starts and duplex mode is The CPU module 2 established the indications will operates in simplex return to normal mode Off Off Off Amber AC power is ie Check if the power cord is supplied to the CPU module 1 The CPU connected correctly module 2 operates in Check the condition of breaker simplex mode and UPS Check if the power unit is connected correctly Remount the CPU module 1 If the problem persists contact your sales agent 2 24 General Description CPU 1 CPU 2 Status Status Status Status Description Action LED1 LED2 LED1 LED2 Of
93. Update E Maintenance DIMM ID 0 0 Memory Type Revision Serial Number a cu SPD Revision Clock Frequency Self Refresh Support Refresh Rate 15 625 MicroSecond Error Correction ECC ECC Information Threshold Exceeded Within the limits of threshold E Conectable Errors 0 E crucio o 20 Pa CPUCID 0 21 DIMM ID 0 1 DIMM ID 0 2 p DIMM ID 0 3 a Doamne 0 m CPU Module 1D 2 EqUnconectable Errors 0 BY PCI Module Manufacture Information B A SCSI Enclosure Mirror Disk ae Ra een jon Code Part Number Unknown Manufactured Date Specific Data Status M Online Normal Warning W Abnormal 7 Remove the CPU module Replace a DIMM Install the CPU module Boot the CPU module using the NEC ESMPRO Manager or ft server utility System Upgrade 8 23 PROCESSOR CPU In addition to the standard CPU Intel Xeon Processor you can add one CPU to make a multi processor system IMPORTANT m The CPU is extremely sensitive to static electricity Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the CPU Do not touch the CPU terminals or on board parts with a bare hand or place the CPU directly on the desk For static notes see the section Anti static Measures described earlier m Do not use the system before checking to see it works correctly m Make sure to use the CPU authorized by NEC Installing a
94. You can clear MTBF information by unplugging and plugging the live wire of the PCI module became lower than the threshold due to malfunction and disabled the module component Executable in the following module state this can be viewed on manager screen e Only the red LED is on and the event indicating that MTBF is lower than the threshold is registered in the event log You can clear MTBF information by unplugging and plugging the live wire of the PCI module SCSI Adapter Same as above Same as above Installing and Using Utilities Component MTBF clear Remote Local SCSI To start the module component forcibly To start the module component forcibly Enclosure after replacing a module or if MTBF after replacing a module or if MTBF became lower than the threshold due became lower than the threshold due to to malfunction and disabled the malfunction and disabled the module component module component Executable in the following module Executable in the following module state state this can be viewed on manager this can be viewed on manager screen screen Only the red LED is on and the event Broken indicating that MTBF is lower than the MTBF is lower than the threshold threshold is registered in the event log SCSI Same as above Same as above Electronics SCSI Slot Same as above Same as above Remote Executable from remote management PC by using NEC ESMPRO Manager Loca
95. a Viewer of the NEC ESMPRO Manager For more information see NEC ESMPRO Agent and Manager Maintenance of NEC Py a e iring ha PO Mode doen HIBF Clear Kk Clear gt PCI Module Start Kk Start gt PCI Module Diagnosis AMETAS Current state DUPLEX Foss 0 Tew of hat tn M De Lod TF badian ta MIBE Clear Dagrostes himton howe of Nat ra ODOR 1447 17 140700 Ane NEC ESMPRO Manager ft server utility Select FTServer gt PCI Module gt PCI Module Select ft server gt PCI Module gt PCI Module to be removed Maintenance Bring to be removed PCI Module Start Stop gt Up Bring Down gt Bring Down Stop After the CPU enters into off line status the status LEDs of the PCI board and PCI module will change as follows PCI board slot status LEDs all of them Off PCI module Status LED 1 Red Status LED 2 Off lt Tower model gt Unlock the front bezel with the security key and open it lt Rack mount model gt Unlock the front bezel with the security key and detach it Disconnect the PCI module s network cable and cables connected to the options Loosen the setscrew securing the PCI module s release lever 8 32 System Upgrade 5 Hold the release lever of the PCI module and pull it off The PCI module is slightly pulled out toward you IMPORTANT Do not hold the other parts than the release lever to pull the module 6 Pull off the modu
96. ails IMPORTANT If you set up NEC MWA using Console Redirection via WAN or direct select System Hardware Console Redirection Serial Port Address and set Onboard COM B on the BIOS setup utility For details see Chapter 4 SYSTEM BIOS SETUP Servers to be remotely managed by MWA The server with RomPilot or BMC can be managed by MWA This product has both RomPilot and BMC IPMI1 0 PRECAUTIONS MWA First Step Guide is common to all the managed servers The followings are notes and restrictions for this product m The Console Redirection feature with WAN or direct connection cannot be used when the server is operated remotely from the other management PC by using the RomPilot feature via LAN To use Console Redirection with WAN or direct connection set RomPilot Support in Advanced menu of BIOS setup utility to Disabled See Chapter 4 SYSTEM BIOS SETUP for details m ESCD information is not collected by MWA If you attempt to collect it from MWA ESCD data read error server report Plug and Play call error is generated m NO MWA Agent is available on this product Installing and Using Utilities 5 57 Remote Management Configuration for the Server without Console If the main unit does not have a console such as keyboard you can operate tools on the server remotely using NEC MWA s remote console functions and NEC EXPRESSBUILDER s consoleless fun
97. ake sure to connect the keyboard to the server if you work on this utility from the local console Installing and Using Utilities 5 9 Master Control Menu Load the attached NEC reece EXPRESSBUILDER CD ROM in the CD ROM drive of the computer that runs Windows Windows 95 or later or Windows NT 4 0 or later The Master Control Menu NEC EXPRESSBUILDER starts automatically NEC Express5800 Series TIPS The Master Control Menu may not start automatically depending on the system waiter Conkormene O setup status In such case execute the following file on the CD ROM from the explorer etc i O duit MC 1 ST EXE Copyright NEC Comoretion N EC From the Master Control Menu you can install various kinds of attached software that runs on Windows and view online documents TIPS Some online documents are provided in the PDF format To view these files you need to install Acrobat Reader or Adobe Reader of Adobe Systems Incorporated in advance If either is not installed click Setup Acrobat Reader first to install Acrobat Reader For the Master Control Menu operations click each item displayed on the window or use the shortcut menu displayed by right clicking the screen IMPORTANT Make sure to exit online documents and tools started from the Master Control Menu or menu before removing the CD ROM from the CD ROM drive 5 10 Installing and Using Utilities NEC ESMPRO Agent and Manage
98. al that comes with your OS to check that the keyboard and mouse drivers are installed These drivers are installed along with the OS Some OS s allow you to change the keyboard and mouse settings Refer to manual that comes with your OS to check that the keyboard and mouse settings are correct O Are you using a PS2 USB conversion connector The PS2 USB conversion connector is not supported Use the keyboard and mouse that are specified by NEC O_sIs the server switch unit connected at the time of system installation Ifthe server switch unit s has been connected when reinstalling the system gpm service starts on startup but a mouse is not available Select the USB 3 button mouse using mouseconfig command and then restart gpm using the following command The mouse becomes available after restart gt service gpm restart Screen freezes keyboard and mouse don t work Ifthe amount of memory is large it takes time to copy the memory in dual mode and the system stops working during the copying It s not system trouble Fail to access read or write to the floppy disk O Does the floppy disk drive contain a floppy disk Insert a floppy disk into the floppy disk drive until it clicks O Is the floppy disk write protected Place the write protect switch on the floppy disk to the Write enabled position O Is the floppy disk formatted Use a formatted floppy disk or format the floppy disk in the floppy disk dri
99. ales agent Corl Temp Alm Amber Blink PCI module 2 Temperature alarm lower Check to see if dust is 00 limit accumulated on the Corl Temp Alm Amber Lit PCI module 2 Fatal temperature alarm internal fans Check also if 02 lower limit the fan cables are Corl Temp Alm Amber Blink PCI module 2 Temperature alarm upper CONnected securely If not 07 limit solved by the above Corl Temp Alm Amber Lit PCI module 2 Fatal temperature alarm contact your sales agent 03 upper limit CPU TERR 00 Green Blink CPU module 1 CPU 1 internal error Contact your sales agent CPU TERR 01 Green Blink CPU module 1 CPU 2 internal error CPU TERR 20 Green Blink CPU module 2 CPU 1 internal error CPU TERR 21 Green Blink CPU module 2 CPU 2 internal error CPU T Trip 00 Green Blink CPU module 1 CPU 1 thermal change error upper limit CPU T Trip 01 Green Blink CPU module 1 CPU 2 thermal change error upper limit CPU T Trip 20 Green Blink CPU module 2 CPU 1 thermal change error upper limit CPU T Trip 21 Green Blink CPU module 2 CPU 2 thermal change error upper limit CPUO 12ss Alm Amber Blink CPU module 1 12 V power voltage alarm 00 lower limit CPUO 12ss Alm Amber Lit CPU module 1 Fatal 12 V power voltage 02 alarm lower limit 7 8 Troubleshooting Indication Sa
100. and their meanings TIPS m If the server has the NEC ESMPRO or Off line Maintenance Utility installed you can view the error log to identify the cause of a trouble m When you want to restart the server perform a shutdown if the OS allows you to shut down the system If not perform a reset or forced shutdown or you can restart the server by unplug and plugging the power cord LED indications Primary Secondary Green Off BMC operates normally and CPU and PCI modules are in duplex mode Description Action Green Off CPU or PCI modules are Remount components whose Status blinking not in duplex mode during LED is red If the problem persists every 1 operation replace that module second Off Off AC power is all off Turn on the AC power Performing POST Wait for a while it will illuminate in green shortly after POST CPU module error After turning off the power turn it on to occurred restart the system If some error PCI module error occurred message appears on the POST screen write it down and contact your sales agent General Description 2 17 LED indications Primary Secondary Description Action Amber Off Detected a fatal If LCD displays some error message temperature error refer to the error message list see Chapter 7 Check if dust is accumulated on internal fans and confirm that the fan cables ar
101. andard Do not use the equipment without a rack or install it on a nonconforming rack The equipment may not function properly and there is a risk of damage to physical assets or injuries For suitable racks contact your sales agent Do not attempt to install the server yourself To avoid a risk of injuries users should not attempt to install the equipment into a rack Installation should be performed by trained maintenance personnel lt For Maintenance Personnel Only gt Do not remove and carry the equipment with modules mounted When you remove this product from the rack and carry it remove all modules that are mounted first Do not install the equipment in such a manner that its weight is imposed on a single place To distribute the weight attach stabilizers or install two or more racks It may fall down to cause injuries Do not assemble parts alone It takes at least two people to mount doors and trays to a rack You may drop some parts to cause a breakage or injuries Do not pull a device out of the rack if it is unstable Before pulling out a device make sure that the rack is fixed by stabilizers or quake resistant engineering Do not leave two or more devices pulled out from the rack If you pull out two or more devices the rack may fall down You can only pull out one device at a time Do not install excessive wiring To prevent burns fires and damage to the equipment make sure that the rated load of the power branch circuit
102. andy for quick reference when necessary SAFETY INDICATIONS To use NEC Express5800 Series safely follow the instructions in this User s Guide This guide explains components that pose a danger types of dangers and actions taken to prevent them such components are labeled warning This guide and warning labels use WARNING and CAUTION to indicate a danger depending on the degree These terms are defined as follows A WARNING Indicates a danger that could lead to a death or serious injury A CAUTION Indicates a danger that could lead to a burn other injuries or damage to physical assets This guide uses the following three types of symbols to give indications and precautions against a danger They are defined as follows Indicates that there are risks of a danger Each image symbolizes a particular type of danger Attention Indicates what you must not do Each image symbolizes a particular type of prohibition Prohibited actions Indicates what you must do Each image symbolizes a particular type of action necessary to avoid a danger Mandatory actions evl gt Example Symbol to draw attention Term indicating a degree of danger A CAUTION High temperature Immediately after the power off system components such as hard disk are very hot Wait the server to cool down completely before adding removing some component Symbol indicating a prohibited Description
103. apter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server 1 2 Precautions for Use WARNING LABELS Warning labels are placed in certain parts of the system so that the user stays alert to possible risks Do not remove or damage these labels If some label is missing about to peel off or illegible contact your sales agent The figures below show locations of the labels on tower model and rack mount model servers Tower Model Label B Label C Label A Label E Label D Precautions for Use 1 3 Label A APIA BRAR ATRRSAVLEAM BES In order to prevent electrical shock or fire hazards disconnect all cables connected with the module to be serviced Label B A 3 CAUTION W URBRK EMM FIE Exercise caution when handling the system to avoid personal injuries REETHURA BEE FARMERS BLES As the hard disk drives may retain heat atter powering down allow ample time tor cooling prior to handling SH CPUAHHA PCI ABR BIR RLU SBA THEI AT CORSE ARE Bt TATA Sean SMe In order to prevent accidents such as electrical shock disconnect all cables and external connections when servicing non hotswappable modules ANSARI Rin WER PROA ZARA As some components may become very hot during system operation give ample time to allow cooling as well as use precation when handling internal componen
104. ard disk mounted in a slot of the 3 5 inch hard disk drive bay Combined the two DISK LEDs on PCI modules 1 and 2 show the status of the hard disks PCI PCI s module 1 module 2 Description Action Green Green Hard disks are now in RAID Off Off configuration and running normally a Green Amber Hard disks are being configured to Wait until RAID configuration is Off establish RAID established Green Amber A trouble occurred on the hard disk Check RAID status of hard of the PCI module 1 disks The hard disk on the PCI module 2 If the problem persists contact is operating in non RAID status your sales agent Amber Green Hard disks are being configured to Wait until RAID configuration is Off establish RAID established Amber Green A trouble occurred on the hard disk Check RAID status of hard of the PCI module 2 disks The hard disk on the PCI module 1 If the problem persists contact is operating in non RAID status your sales agent A DISK LED goes off blinks when a hard disk is accessed 2 26 General Description TIPS m When there are many accesses the access LED will blink frequently Check if the LED blinks in green when the number of accesses decreases or if it is green when there are no accesses anymore m When you power on NEC Express5800 ft series and the access LEDs do not illuminate green remount the hard disks General Description 2 27
105. around 70 kg depending on its hardware configuration Do not hold the front bezel or it may become detached causing an injury For lifting and moving the equipment remove the mounted modules from the main unit and carry them separately It takes at least two people to carry it hold the equipment firmly by its bottom Do not install or store the equipment in an unsuitable place Install or store the equipment in such a place as specified in this User s Guide Avoid the following or there is a risk of a fire m a dusty place a humid place located near a boiler etc a place exposed to direct sunlight an unstable place Be careful not to hurt your fingers Exercise great care not to hurt your fingers on the rail when you mount dismount the equipment into from the rack Do not connect any interface cable with the power cord of the server plugged to a power source Make sure to power off the server and unplug the power cord from a power outlet before installing removing any optional internal device or connecting disconnecting any interface cable to from the server If the server is off powered but its power cord is plugged to a power source touching an internal device cable or connector may cause an electric shock or a fire resulted from a short circuit Precautions for Use 1 11 A CAUTION Do not use any non designated interface cable Use only interface cables designated by NEC identify which component or
106. as been installed in the NEC Express5800 ft series or management PC you can obtain the error information from the display unit of the server or management PC a gt ae weir J zare 7 J Tax rr a Sk A T See Chapter 5 the separate volume of User s Guide Setup or online documentation for details of such application programs MELL D nam 7 24 Troubleshooting SOLVING PROBLEMS When the server fails to operate as expected see the following to find out your problem and follow the given instruction before asking for repair If the server still fails to operate successfully after solving your problem take a note on the on screen message and contact your sales agent Problems with NEC Express5800 ft series Fail to power on the server O Is the server properly supplied with power gt gt Check if the power cord is connected to a power outlet or UPS that meets the power specifications for the server Check if the two pieces of the provided power cord are connected to the main unit properly Make sure to use the power cord provided with the server Check the power cord for broken shield or bent plugs Make sure the power breaker for the connected power outlet is on If the power cord is plugged to a UPS make sure the UPS is powered and it supplies power See the manual that comes with the UPS for details Power supply to the server may be linked with the connected UPS using the BIOS setup
107. ation CSL_LESS CFG in the FD has already been loaded the main menu will appear without a reboot 13 If you use other tools exit NEC EXPRESSBUILDER and power off on the main unit IMPORTANT After completing the procedure for remote console connection click Disconnect on the MWA Remote Console window 5 62 Installing and Using Utilities This page is intentionally left blank Chapter 6 Maintenance This chapter describes the daily maintenance of NEC Express5800 ft series and precautions when relocating or storing the server 6 2 Maintenance DAILY MAINTENANCE To use your NEC Express5800 ft series in best condition check and maintain regularly as described below If an error is found on your NEC Express5800 ft series consult your sales agent Checking Alert Monitor the failure occurrence by NEC ESMPRO during the system operation Always check whether any alert is reported to NEC ESMPRO Manager on the management PC Check whether any alert is reported on the Operation Window Data Viewer or Alert Viewer of NEC ESMPRO Manager Viewers of NEC ESMPRO jao z3 Ro a a Data Viewer Checking STATUS LEDs and LCD Display Check the LED indication on the front of the NEC Express5800 ft series on hard disks installed in 3 5 inch hard disk drive bay or on LCD display when the server is powered on or powered off by the shut down operation The functions and indications of LEDs are descri
108. ay its submenu See the table below for setup options on the screen Option Parameter Description Your Setting AC LINK Stay Off Specify the AC LINK feature by selecting the Last State status of the power supply unit of the server Power On when the AC power supply restarts See the table on the next page for details Waiting time 0 10 3600 Set maximum waiting time in second for for AC LINK AC LINK If either of ACs is not supplied in time the system will be turned on as simplex config Value 0 means the system waits eternally Range 0 or 10 3600sec Error Log Enter Press Enter to initialize the error log The Initialization message Error Log Cleared appears upon successful completion If failed the message Error Log Not Cleared appears Factory set 4 22 System Configuration The table below lists how selections for AC LINK determine the power status of the server when the power supply to the server restarts Parameter pile berote powered off Stay Off Last State Power On In service Off On On Out of service DC power Off Off Off On Forced shutdown Off Off On Pressing the POWER switch for over four seconds shuts down the power to the server Thermal Sensor Select Thermal Sensor on the System Hardware menu and press Enter to display the following screen Phoenix BIOS Setup Utility System Hardware Item Specific Help D
109. be installed in another slot in the same procedure IMPORTANT m Make sure to read Anti static Measures and Preparing Your System for Upgrade before starting installing or removing options m Install two hard disks for dual disk configuration before starting the OS Make sure to configure the hard disks as dual disk 1 lt Tower model gt Unlock the front bezel with the security key and open it lt Rack mount model gt Unlock the front bezel with the security key and detach it 2 Perform the shutdown process from the OS properly Execute the shutdown process using shutdown command and then press the POWER switch to turn off the server 3 Disconnect all the power cords from the power outlet 4 Identify the slot to which you want to install the hard disk Install a hard disk in an empty slot in the group starting from the left slot 5 Press the lever of a dummy tray to unlock fo the handle Then bring out the handle and remove the tray by pulling the handle AD Ig SI All the slots except Slot 1 have a dummy q bem tray ee SUNY IMPORTANT Carefully keep the removed dummy tray 6 Unlock the hard disk to be added 8 8 System Upgrade 10 11 12 Firmly hold the handle of the hard disk to install and insert the hard disk into the slot TIPS m Insert the disk until the lever hook touches the server frame m Check the orientation of lever Insert the hard disk with
110. bed in Chapter 2 If any indication that shows an error contact your sales agent Maintenance 6 3 Making Backup Copies NEC recommends you make backup copies of your valuable data stored in hard disks of the server on a regular basis For backup storage devices suitable for the server and backup tools consult with your sales agent When you have changed the hardware configuration or BIOS configuration select System Information Management and then Save of the Off line Maintenance Utility to make a backup copy of the system information See the separate volume of User s Guide Setup Cleaning Clean the server on a regular basis to keep the server in a good shape A WARNING ASO Observe the following instructions to use the server safely Failure to follow A these instructions may result in death or serious personal injury See PRECAUTIONS FOR SAFETY in Chapter 1 A e Do not disassemble repair or alter the server e Do not look into the CD ROM drive e Disconnect the power plug before cleaning the server Cleaning the NEC Express5800 ft series For daily cleaning wipe the external surfaces of the server with a dry soft cloth Follow the procedure below if stains remain on the surfaces IMPORTANT m To avoid altering the material and color of the server do not use volatile solvents such as thinner or benzene to clean the server m The power receptacle the cables the connectors on the rea
111. ble below for setup options on the screen Option Parameter Description Your Setting Size 0 Size of ft Memory is specified MB Start Address Shows the start address of ft Memory view only Factory set IMPORTANT You cannot use this feature on NEC Express5800 ft series Linux model Use the server without changing the factory settings 4 26 System Configuration Boot Move the cursor onto Boot to display the Boot menu Main Advanced Security System Hardware Exit The server searches for the boot device according to the order specified in this menu and use the software to boot the system if found You can change the boot device order using or J and or Move the cursor to select the device by T or 4 and then change the priority using or IMPORTANT Specify the device boot order as shown above to start the NEC EXPRESSBUILDER System Configuration 4 27 Exit Move the cursor onto Exit to display the Exit menu Phoenix BIOS Setup Utility Advanced Security System Hardware Item Specific Help Exit System Setup and save your changes to CMOS Save Changes amp Exit Exit Without Saving Changes Get Default Value Load Previous Value Save Changes F1 Help t 1 Select Item Change Values F9 Setup Defaults Esc Exit lt Select Menu Enter Select gt Sub Menu F10 Save Changes amp Exit The following describes each option on the Exit m
112. cates no DIMM installed view only DIMM 1 6 Speed Indicates the type of DIMM DDR200 DDR266 installed on DIMMs 1 0 to 6 6 None indicates no DIMM installed view only Factory set 4 14 System Configuration Peripheral Configuration Select Peripheral Configuration on the Advanced menu to display the following screen Phoenix BIOS Setup Utility Advanced Peripheral Configuration Item Specific Help Serial Port A 3F8 IRQ 4 Disables serial port 1 Serial Port B 2F8 IRQ 3 or sets the base address IRQ of serial port 1 F1 Help t Select Item Change Values F9 Setup Defaults Esc Exit lt Select Menu Enter Select gt Sub Menu F10 Save Changes amp Exit See the table below for setup options on the screen IMPORTANT Make sure to avoid any conflict in the interrupt requests or the base I O addresses Option Parameter Description Your Setting Serial Port A Disabled Enable or disable the serial port A and Serial Port B 3F8 IRQ3 B or specify a base address and 3F8 IRQ 4 interrupt 2F8 IRQ 3 2F8 IRQ 4 1 Factory setting for the serial port A 3E8 IRQ 3 2 Factory setting for the serial port B 3E8 IRQ 4 2E8 IRQ 3 2E8 IRQ4 Auto Factory set System Configuration 4 15 Monitoring Configuration Select Monitoring Configuration on the Advanced menu to display the following screen Phoenix BIOS
113. certain time is required for the start The start result can be confirmed by the LEDs on the target component The result of the start operation is registered in the syslog Sample screen of ft server utility ft Server Utility CPU Module I0 0 ft Server Utility MTBF Clear K Clear gt CPU Module k Start gt CPU Module Diagnosis RTIRE Firmware K Update gt K Version gt Board Switch k Change gt De Dump When Hodule Stopped Dump Without stopping System Current state DUPLEX Main window CPU module screen 5 42 Installing and Using Utilities Check and Clear of MTBF Information The MTBF information of a component can be viewed or cleared initialized NEC Express5800 ft series manages the MTBF mean time between failure of each component If a fault occurs in a component the NEC Express5800 ft series calculates the MTBF of the component again If the calculated value is lower than the pre defined threshold the NEC Express5800 ft series disables the component to be used Contact your maintenance personnel if such a symptom as above occurs IMPORTANT A disabled component with the MTBF lower than the threshold can be forcibly enabled by clearing the MTBF However contact your maintenance personnel for the forced use of such a component To clear the MTBF information of a component with NEC ESMPRO Manager use the Maintenance tree of the component of the FTServer tree o
114. cluded with the UPS or the application that controls the UPS 1 Perform a proper shutdown process from Linux for NEC Express5800 ft series Press the POWER switch to turn off the power 2 Power off all peripheral devices 2 32 General Description POST Check POST power on self test is a self test function stored on the motherboard of NEC Express5800 ft series When you power on the server POST will start automatically to check the motherboard ECC memory modules CPU modules keyboard mouse etc It also shows startup messages for various BIOS setup utilities According to the factory default settings the NEC logo appears on the display while POST is being performed To view POST s details press Esc TIPS m You can view POST details from the beginning without the need to press Esc when the BIOS menu is displayed select System Configuration Advanced and set Boot time Diagnostic Screen to Enabled see Chapter 4 m You can view the test items and details from a management PC where NEC ESMPRO Manager or NEC MWA is installed You don t always need to check POST details You will need to check messages when m You install a new NEC Express5800 ft series m A failure is suspected m You hear several beeps between the time of the power on and OS start up m The display unit or the LCD shows an error message For details see Error Messages on the Liquid Crystal Display LCD in Chapter
115. conditionally set to Enabled RomPilot Support Disabled Enabled Enable or disable the RomPilot the remote console and remote drive features during OS start up If this option is set to Enabled Boot time Diagnostic Screen is unconditionally set to Enabled Post Error Pause Enabled Disabled Specify whether to stop POST at the end of POST when an error occurs during POST Factory set TIPS RomPilot is a BIOS feature for communications with the NEC Management Workstation Application NEC MWA To use the NEC MWA for management of the server select Enabled for RomPilot Support Use of the RomPilot features requires setups for the NEC MWA 4 12 System Configuration Processor Information Select Processor Information on the Advanced menu to display the following screen See the table below for setup options on the screen Option Parameter Description Your Setting Processor 1 Type Indicates processor type installed on Processor 2 Type Processor 1 or Processor 2 view only Factory set System Configuration 4 13 Memory Information Select Memory Information on the Advanced menu to display the following screen See the table below for setup options on the screen Option Parameter Description Your Setting DIMM 1 6 Size Indicates the size of memory installed on DIMMs 1 1 to 6 6 None indi
116. correspond to Group 1 Therefore Group 2 corresponds to SCSI slots under SCSI Enclosure ID 42 You will find that the failed disk located in the SCSI slot ID 41 2 is the second disk of Group 1 3 6 Linux Setup and Operation Restoring Redundant Configuration Manually This section describes procedure to change the built in disk on which failures occurred and re establish the dual configuration of hard disks IMPORTANT m You need to log in the system as a root user to perform this operation m While recovery operation of RAID the status of two disks configuring RAID become RES YNCING or RECOVERY to build RAID for a while Do not stop or restart the system until that status is finished 1 Select RAID Remove Half Disk or Remove Full Disks of ftdiskadm to separate the disk specified by the slot number from the RAID and from the system 2 Remove the disk from the system and then insert a new disk 3 Use Repair Disk of ftdiskadm to perform RAID recovery The following is an example from the separation of the built in disk inserted to the slot 1 of the PCI module for Group 2 to the recovery SCSI SLOT numbers on Remove correspond to the slot numbers of the PCI modules as Slot 1 to 3 of the PCI module for Group 1 SCSI SLOT number 1 to 3 Slot 1 to 3 of the PCI module for Group 2 SCSI SLOT number 4 to 6 ftdiskadm Command action 1 SCSI 2 gt RAID 3 gt Environment 9
117. ctions There are two ways of remote console connection depending on the condition of connection between the management PC and the main unit Connect from the management PC linked to the main unit through LAN Connect from the management PC directly linked through Serial port B to the main unit Connect from the Management PC Linked through LAN On the management PC that is linked through LAN perform the steps below 1 Start the management PC where MWA is installed From the Start menu select Program NEC MWA gt MWA When MWA starts the initial screen Remote Control Manager will appear MWA Remote Contiol Manage Fle Server Edt View Took Help 16 m CA a Tee Gene Seres name Connect DC state DC state update ti IP Addess Telep Ready 2 Insert a formatted 1 44MB floppy disk into the drive From MWA s File menu select Configuration command to open Configuration dialog box Select New to display the Select a model dialog box 5 Check Write to FD and select an applicable model to open Configuration for ft Series dialog box Ex The model name is printed on the front cover like NEC Express5800 320Lb or NEC Express5800 320Lb R 5 58 6 10 11 12 Installing and Using Utilities Configuration for ft Series dialog box specify register configuration information including the names of computers to be managed and then write the in
118. d to a breakdown of the equipment even if you could attach and connect 1 16 Precautions for Use m Make sure that your options are compatible with the system If you attach any incompatible option there is a risk of malfunction that could lead to a breakdown m It is recommended to use NEC s genuine option products Some competitors products are compatible with this server However servicing for trouble or damage resulting from such a product will be charged even within the warranty period Precautions for Use 1 17 TRANSFER TO THIRD PARTY When you transfer or sell the product or its included items you must observe the following Server Attach this User s Guide to the server you are transferring or selling to a third party IMPORTANT Data remaining on hard disk When you transfer your server you are responsible for erasing important data stored on its hard disk e g customer information accounting information you must be careful to prevent such data from leaking out to outsiders Even if you execute a format command to erase data superficially the data actually remains on the hard disk If data is not erased completely it could be restored by certain software and be used for unexpected purposes You are strongly recommended to buy a special type of software or service to avoid such trouble For details contact your sales agent NEC shall not be accountable for such data leakage caused by your fa
119. d to the same slots in groups and 2 respectively m A video board is already installed to slot 1 as standard configuration This board may not be removed or replaced with any other board m Change the BIOS settings For some optional PCI boards you may need to start up the BIOS setup utility to change the Boot Monitoring Time out Period configuration in Advanced Monitoring Configuration For more details see page 4 15 m For supported connection devices contact your sales agent N8804 001P1 100BASE TX Adapter Set IMPORTANT Note the following about this product For LAN cable s connector use the RJ 45 connector which is compliant with IEC8877 standard Using a different connector may make it difficult to remove the connector Slots to install the board PCI slot N code Name Group 1 Group 2 Remarks 1 2 3 1 2 3 N8804 001P1 1 OOBASE TX Adapter v J vil v dv et yX Can be installed Cannot be installed Installation of driver The NEC Express5800 ft series duplicates one or two pairs of 1OOBASE TX adapter sets N8804 001P1 before using After installing Operating System install the drivers in the following procedure and make dual settings of the PCI board TIPS To perform this procedure you have to log on the system as an Administrator or a member of the Administrators group After installing the OS follow the steps below to i
120. do not display the target scope but change the color of test window s frame If an error is detected during the system diagnostics the title bar turns in red and error information is displayed in red characters Note down the error message and contact your sales agent Press Q and select Reboot from the menu The server restarts and the system is started from the NEC EXPRESSBUILDER Exit the NEC EXPRESSBUILDER and remove the CD ROM from the CD ROM drive Power off the server and unplug the power cord from the receptacle Reconnect all the LAN cables to the server Plug the power cord This completes the system diagnostics Maintenance 6 9 OFF LINE MAINTENANCE UTILITY The Off line Maintenance Utility is an OS independent maintenance program When you are unable to start the OS dependent NEC ESMPRO to troubleshoot a problem the Off line Maintenance Utility can be used IMPORTANT m The Off line Maintenance Utility is intended for use of your sales agent The NEC EXPRESSBUILDER CD ROM and the Off line Maintenance Utility Bootable FD you have created contain a file that describes operation of the utility but do not attempt to use the utility by yourself Contact your sales agent and follow instructions m Starting the Off line Maintenance Utility disables any access from a client to the server Starting the Off line Maintenance Utility The Off line Maintenance Utility may be started in the following ways N
121. dule 1 Fatal 2 5 V power voltage 02 alarm lower limit CPUO 2 5VcAl m Amber Blink CPU module 1 2 5 V power voltage alarm 07 upper limit CPU0 2 5VcAlm Amber Lit CPU module 1 Fatal 2 5 V power voltage 09 alarm upper limit CPU0 3 3vAlm Amber Blink CPU module 1 3 3 V power voltage alarm 00 lower limit CPU0 3 3vAlm Amber Lit CPU module 1 Fatal 3 3 V power voltage 02 alarm lower limit CPU0 3 3vAlm Amber Blink CPU module 1 3 3 V power voltage alarm 07 upper limit CPUO 3 3vAlm Amber Lit CPU module 1 Fatal 3 3 V power voltage 09 alarm upper limit CPU0 3 3vsAlm Amber Blink CPU module 1 3 3 V power voltage alarm 00 lower limit CPUO 3 3vsAlm Amber Lit CPU module 1 Fatal 3 3 V power voltage 02 alarm lower limit CPU0 3 3vsAlm Amber Blink CPU module 1 3 3 V power voltage alarm 07 upper limit CPUO 3 3vsAlm Amber Lit CPU module 1 Fatal 3 3 V power voltage 09 alarm upper limit CPUO 5 0vAlm Amber Blink CPU module 1 5 V power voltage alarm 00 lower limit CPUO 5 0vAlm Amber Lit CPU module 1 Fatal 5 V power voltage alarm 02 lower limit Troubleshooting 7 9 Indication _ ne Explanation Procedure CPUO 5 0vAlm Amber Blink CPU module 1 5 V power voltage alarm Contact your sales agent 07 upper limit CPUO 5 0vAlm Amber Lit CPU modu
122. dule 2 disconnected for a while contact your sales agent C Cor0 12vAl m 00 Amber Blink PCI module 1 12 V power voltage alarm Contact your sales agent lower limit Cor0 12vAlm02 Amber Lit PCI module 1 Fatal 12 V power voltage alarm lower limit Cord 12vAlm07 Amber Blink PCl module 1 12 V power voltage alarm upper limit Cor0 12vAlm09 Amber Lit PCI module 1 Fatal 12 V power voltage alarm upper limit CorQ 2 5vAlm Amber Blink PCI module 1 2 5 V power voltage alarm 00 lower limit Cor0 2 5vAlm Amber Lit PCI module 1 Fatal2 5 V power voltage 02 alarm lower limit CorQ 2 5vAlm Amber Blink PCI module 1 2 5 V power voltage alarm 07 upper limit Cor0 2 5vAlm Amber Lit PCl module 1 Fatal2 5 V power voltage 09 alarm upper limit Cor0 3 3vAlm Amber Blink PCI module 1 3 3 V power voltage alarm 00 lower limit Cor0 3 3vAlm Amber Lit PCI module 1 Fatal 3 3 V power voltage 02 alarm lower limit Cor0 3 3vAlm Amber Blink PCI module 1 3 3 V power voltage alarm 07 upper limit Cor0 3 3vAlm Amber Lit PCI module 1 Fatal 3 3 V power voltage 09 alarm upper limit CorQ 3 3vsAlm Amber Blink PCI module 1 3 3 V power voltage alarm 00 lower limit Cor0 3 3vsAlm Amber Lit PCl module 1 Fatal3 3 V power voltage 02 alarm lower limit CorQ 3 3vsAlm Amber Blink PCI module 1 3 3 V power voltage alarm 07 upper limit Cor0 3 3v
123. e connected firmly If the message does not disappear contact your sales agent Detected a fatal voltage Contact your sales agent error Amber Off Detected a temperature If LCD displays some error message blinking error to be warned refer to the error message list see every 1 Chapter 7 second Check if dust is accumulated on internal fans and confirm that the fan cables are connected firmly If the message does not disappear contact your sales agent Detected a voltage error to Contact your sales agent be warned Detected a device defect Detected a fan alarm If LCD displays some error message refer to the error message list see Chapter 7 Check if dust is accumulated on internal fans and confirm that the fan cables are connected firmly If the message does not disappear contact your sales agent Red Off BMC is being dumped Wait for a while it will go off soon PCI module may be Check if PCI module is connected connected incorrectly correctly Look for loose screws BMC may be out of order BMC firmware may need reprogramming Contact your sales agent ANY Red BMC is being dumped Wait for a while After a while the BMC status LED on the secondary will blink PCI module may be Check if PCI module is connected connected incorrectly correctly Look for loose screws BMC may be out of order BMC firmware may need to be rewritten Contact your sales agent ANY Red Transfers data being Do not remov
124. e tree m General Allows the configuration and other information on the CPU modules to be viewed Verior Priceres ServeIO5 Vermon 2 00 Addiers Wtommanor NEC BOS Verson 0 11 0 Epeen m Maintenance Allows the start stop MTBF information clear dump acquisition and diagnosis of the CPU modules to be provided See Maintenance of NEC Express5800 ft series described later for the start stop and MTBF information clear of the CPU modules Crees tes TRE Clow iastan t stea MIOF Ose Crmyrete Tore of Mant tare Rens Installing and Using Utilities 5 25 m Update Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU modules to be updated See Maintenance of NEC Express5800 ft series described later for the update of BIOS of the CPU modules The detailed device identification information can be checked by selecting ESMPRO tree Hardware tree Field Replaceable Unit tree CPU Allows the information of the CPU on the CPU modules to be viewed DIMM Allows the information of DIMM on the CPU modules to be viewed 5 26 Installing and Using Utilities Monitoring PCI Module To monitor the PCI modules and the components on the PCI modules refer to the PCI Module tree To see the information on the PCI Module tree select the target PCI module from PCI Module in the FTServer tree You can see the following information on the PCI modules and the compon
125. e either of the PCI blinking synchronized after a PCI modules or control the AC DC power every 0 5 module is replaced this is until the LED stops blinking second not an error ANY Red The revision of BMC Contact your sales agent blinking firmware does not match every 1 second 2 18 General Description LED indications Primary Secondary Description Action Red Red BMC is being dumped Wait for a while After a while the BMC status LED on the primary will go off Both BMCs are out of order Check if both PCI modules are connected correctly Confirm that screws are fixed firmly If the indication does not change contact your sales agent The status of green green blinking every second amber amber blinking every second or off PCI Module Status LEDs Disk Access LED The PCI module has three LEDs Combined the three LEDs show the status of the PCI modules and hard disks See NAMES AND FUNCTIONS OF COMPONENTS page 2 6 for the locations of LEDs 1 2 1 2 1 Status LED 1 of both PCI modules are off General Description PCI 1 PCI 2 Status DISK Status DISK Fae LED 2 Access LED 2 Access Description neuen LED LED Green Green Green Green Both PCI modules Off Off operate normally in 7 i duplex mode Green Off Amber Amber Some trouble occurred Reconfigure R
126. e it Take out the ball from the mouse Mouse Mouse ball 3 Wipe the mouse ball with a dry soft cloth If stains remain use a soft cloth to wipe them off Soak the soft cloth in neutral detergent that is diluted with water or warm water and squeeze it firmly 4 Wipe three small rollers inside the mouse with Mouse cover cotton swab Use the cotton swab soaked with alcohol if stains remain 5 Put the mouse ball back into the mouse If the mouse or rollers are wet in steps 3 and 4 put it back after fully dried 6 Place the mouse ball cover and rotate it clockwise until it is locked Rollers 7 Connect the mouse to the server to the USB hub of the keyboard Maintenance 6 5 Cleaning the Floppy Disk Drive A read write error may occur due to stains on the read write head of the floppy disk drive Use the cleaner dedicated for floppy disk drive to clean the read write head It is recommended to clean the head on regular basis Cleaning CD ROM A dusty CD ROM or dust accumulated tray causes the device to fail to read data correctly Follow the procedure below to clean the tray and CD ROM regularly 1 2 Make sure that the server is powered the POWER LED is lit Press the Eject button on the front of the CD ROM drive The tray comes out Hold the CD ROM lightly and take it out from the tray IMPORTANT Do not touch the signal side of the CD ROM with your hand Wipe the tray wit
127. e of the firmware to be updated IMPORTANT By default the BMC firmware update utility refers the following path It is recommended to create a data directory under usr bmcfwupd in advance and store the firmware image file in this directory when updating the firmware ast bmcfwupd data The table below shows the potential cases in which the BMC firmware is to be updated IMPORTANT Contact your maintenance personnel for the update of the BMC firmware Component BMC firmware update Remote Local BMC When an update to new firmware is required Executable in the following module state e Only the green LEDs on all PCI modules are on Executable in the following state when only the green LEDs on all PCI modules are on e Duplex Remote Executable from remote management PC by using NEC ESMPRO Manager Local Executable on local server by using ft server utility Not support 5 54 Installing and Using Utilities Procedure of Update from the ft server utility Update the firmware in the procedure as follows 1 Select Firmware on the main window of the ft server utility The Firmware dialog box appears 2 Click Update The BMC FW update Tool screen appears 3 Select BMC FW update Command menu and press Enter The firmware will be updated SS aan Firmware Update lt Update gt Firmware Revision 01 08 Installing
128. e server Wear anti static shoes to work with the server Take off any metal accessories you wear ring bracelet or wristwatch before working with the server m Handling of components Keep any component in an anti static bag until you actually install it to the server Hold a component by its edge to avoid touching any terminals or parts To store or carry any component place it in an anti static bag 8 4 System Upgrade PREPARING YOUR SYSTEM FOR UPGRADE Note the followings when installing or replacing devices to improve the performance of NEC Express5800 ft series With the NEC Express5800 ft series server devices can be replaced during the continuous operation Take extreme care for electric shock and damage to the component due to short circuit Optional devices cannot be installed or removed during continuous operation Normally shutdown the OS check that the server is powered off disconnect all power cords and interface cables from the server before installing or removing the optional devices To remove the CPU or PCI module during the continuous operation disable the intended module place the module off line by using the ft server utility of the NEC ESMPRO Agent or the NEC ESMPRO Manager from the management PC on the network After a new module is installed to the server enable the module using the ft server utility or the NEC ESMPRO Manager TIPS The system is defaulted to automatical
129. e the guides of the module and chassis to insert it slowly Release lever The hook is located before the frame The hook is located behind the frame 4 Hold the release lever to push the module as far as it goes Close the release levers System Upgrade 8 17 IMPORTANT Unless the release levers are located inside the rack frame the module won t be mounted correctly Screw the release levers Boot the installed CPU module The system is defaulted to automatically boot the CPU module once installed If the automatic feature is disabled boot the CPU module using the ft server utility of the NEC ESMPRO Agent installed to the server or the Data Viewer of the NEC ESMPRO Manager For the detailed procedure see NEC ESMPRO Agent and Manager NEC Express5800 ft series in Chapter 5 Berg Uing Dewey Dratepravsinemsbegre cy _ Brol wire eee dome Bing own Fre te Evaro on t he Dre rw NEC ESMPRO Manager Select FTServer gt CPU Module gt installed CPU Module gt Maintenance Bring Up Bring Down gt Bring Up Maintenance of MTBF CPU Hodala 5 Star aA n CPU Module Diagnosis EMITS Firmware SS TE Board Switch c Change gt Dump When Hodule Stopped Dump Without ApH System Current state ft server utility Select ft server CPU Module gt installed CPU Module gt CPU Module Start Stop gt Start 8 18 S
130. ed to the server When a keyboard is connected the consoleless feature is disabled because the NEC EXPRESSBUILDER determines that the server has a console The menu will not be displayed on the management PC See Consoleless Menu described later for details m Inserting NEC EXPRESSBUILDER CD ROM after Windows startup The Master Control Menu see figure below starts automatically after you place the NEC EXPRESSBUILDER in the CD ROM drive A dialog box called Master Control Menu will appear For this dialog see Master Control Menu described later o NEC EXPRESSBUILDER NEC Express5800 Series Master Coniroi Monu 9 p nan Capri ic coretan NEC 5 4 Installing and Using Utilities NEC EXPRESSBUILDER Top Menu The NEC EXPRESSBUILDER top menu is used for the setup of hardware and the setup and installation of OS Start Start the NEC EXPRESSBUILDER top menu following the procedure below 1 Turn on the powers of peripherals and the power of the server in this order 2 Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive of the server 3 After the CD ROM is inserted reset the system by pressing Ctrl Alt Delete or turn off the power and then on again to restart the server The system is activated from the CD ROM to start the NEC EXPRESSBUILDER After the NEC EXPRESSBUILDER is started the NEC EXPRESSBUILDER top menu shown below appears A Tools Starts each of the uti
131. eescesecssecneecseeeeeeeeeesecesceeseesseeseeeseensecsaecsaecnaeenaeeaes 5 10 OVEIVIEW 3 3 ctcdicnin eed iar ae i a oie intl 5 10 NEC ESMPRO A f nt esnan eio a R A i deh eae leet 5 18 NEC ESMPRO Manaters 3 si sci E E A E in nee eh wan at 5 23 Maintenance of NEC Express5S800 ft Series ccssesesssesseeeeeseceesecserecsaeeeeaecateseeneserenaeeess 5 36 NEC MWA MANAGEMENT WORKSTATION APPLICATION X esseere 5 56 Servers to be remotely managed by MWA 0 o eee eeceseceeceseesecesecseecaeecaeeeneeeeeeseeeeeeneensees 5 56 Remote Management Configuration for the Server without Console eceeeeeceeseeeeees 5 57 Chapter 6 Maintenance scccceeeeesceeseeeeeeeeeeeeeeeseaeseseeeeeeeeeseaeseseaeeaseeeeseeseseaeseseeeeeees 6 1 DAILY MAINTENANCE ie sos soesses teeren eaea e Ae eaa e EE a dt ted tetas es nent eee 6 2 Checking Alert oe ireal soy ss Sea ei aaa a sto E seuss aa a aaran AEE aa R AEAEE EErEE aSa 6 2 Checking STATUS LEDs and LCD Display s sssseesesesseeseesesrstserrtererssrserrerreressseserrerrerersesrere 6 2 Making Backup Copies srie eierens r eaae a aeaaea renee TAE E EE EERE EA EEES EEEO 6 3 Clear ai NEE EASE ET RA AEE 6 3 SYSTEM DIAGNOSTIC Se iesise eieaa aaae Ea E a e AEE EEEa KOE EE SEa ESEA o 6 7 Test Weems siscicsess Sesbassssyschsteseeisaveussasieevat evcasyessdssseesseps sada stusvas shanscdadspustuastavseslasevstescheveasseass sees 6 7 Startup and Exit of System Diagnosis 000 ee ecesesecssecseesecseesecs
132. enance tree in the data viewer To collect the dump with the ft server utility use the utility screen of the component IMPORTANT Acquire the dump only for the examination of a fault The dump can be collected in two ways In each way the dump file is collected in var log dump m Collecting dump of inactive module The dump is acquired from the inactive CPU module due to the occurrence of a fault or forced stop IMPORTANT The dump cannot be acquired from the inactive CPU module due to the occurrence of a fault or forced stop by using ft server utility The dump is output automatically from the CPU module when a fault or forced stop occurs m Collecting dump under system operation Either of the CPU modules is entered into the offline state and the dump is collected during system operation After the acquisition the CPU module is returned to the online state again This can be done only in the duplex system The table below shows the potential cases in which the dump is acquired Saving dump of stopped module Saving dump of component under system Component operation Remote Local Remote Local CPU Module When a fault or When a fault or malfunction occurs malfunction occurs in in the system the system Save the dump if Save the dump if requested by requested by maintenance maintenance personnel personnel Executable in the Executable in the following module following module s
133. ent After storing the equipment After the equipment halt under the conditions which is out of the guranteed environment conditions Temperature 10 to 35 C Humidity 20 to 80 Check the system clock once in a month It is recommended to operate the system clock using a time server NTP server if it is installed on the system which requires high level of time accuracy If the system clock goes out of alignment remarkably as time goes by though the system clock adjustment is performed contact your sales agent When you store the equipment keep it under storage environment conditions Temperature 10 to 55 C Humidity 20 to 80 non condensing If NEC Express5800 ft series the built in optional devices and the media set for the backup devices tape cartridges are moved from a cold place to a warm place in a short time condensation will occur and cause malfunctions and breakdown when these are used in such state In order to protect important stored data and assets make sure to wait for a sufficient period of time to use the server or components in the operating environment Reference Length of the time effective at avoiding condensation in winter more than 10 C differences between room temperature and atmospheric temperature Disk devices Approximately 2 3 hours Tape media Approximately 1 day Make sure that the optional devices are attachable and connectable to the equipment There is a risk of malfunctions that could lea
134. ent m Make sure to make a backup copy of your valuable data in the hard disk if any m When moving the server with hard disks make sure not to give a shock to the hard disks m When storing the server keep it under storing environment conditions temperature 10 to 55 C humidity 20 to 80 non condensing 1 2 3 4 5 6 7 Detach the front bezel or open it in the case of a tower model Take a floppy disk and a CD ROM out of the server if any Power off the server Unplug the power cord of the server from a power outlet Remove all the cables from the server Remove all the mounted modules If the server is a rack mount model remove the backplane and the rails from the rack cabinet 6 12 Maintenance 8 Carry the backplane rails and modules separately IMPORTANT If the server is a tower model do not hold the front bezel to lift it The front bezel may get detached and fall off from the server causing damage to the server 9 Protect the server with the shock absorbing materials and pack it securely IMPORTANT Check and adjust the system clock before operating the server again after relocating or storing it If the server and the built in optional devices are moved from a cold place to a warm place in a short time condensation will occur and cause malfunctions and breakdown when these are used in such state When you start operating these equipments again after the transportation o
135. ents on the PCI modules of the PCI Module tree This section describes the general information screens of the PCI modules The components on the PCI modules are described later m General Allows the configuration and other information of the PCI modules to be viewed for Ym sone ri SE end ers ee m Maintenance Allows the start stop MTBF information clear and diagnosis of the PCI modules to be provided See Maintenance of NEC Express5800 ft series described later for the start stop and MTBF information clear of the CPU modules m Update Allows the device identification information of the PCI modules to be viewed The detailed device identification information can be checked by selecting ESMPRO tree gt Hardware tree Field Replaceable Unit tree Installing and Using Utilities 5 27 Monitoring PCI Slots and Devices on PCI Module To monitor the PCI slots and devices on the PCI modules see the PCI slot tree To see the information on the PCI slot tree select PCI Module PCI module containing PCI slot to be seen gt PCI slot of the FTServer tree You can see the following information on the PCI slot and the devices on the PCI slot in the PCI slot tree m General Allows the PCI slot configuration information to be viewed Maintenance Allows a device on the PCI slot to be started This function is not supported in the current version Bog Ue Damant Sour Pee enn
136. enu m Save Changes amp Exit Select this option to save the current configuration data into the CMOS non volatile memory and exit the SETUP utility The following screen appears Setup Confirmation Save configuration changes and exit now Yes No Select Yes to save the current configuration data into the CMOS non volatile memory and exit the SETUP utility The server will automatically restart the system m Exit Without Saving Changes Select this option to discard the current configuration data and exit the SETUP utility Setup Warning Configuration has not been saved Save before exiting Yes No Select No to discard the current configuration data and exit the SETUP utility Select Yes to save the current configuration data into the CMOS to exit the SETUP utility and to restart the server automatically 4 28 System Configuration m Get Default Value Select this option to restore all default values factory set values of the SETUP utility The following screen appears Setup Confirmation Load default configuration now Yes No Select Yes to restore default values Select No to return to the Exit menu screen IMPORTANT The default value slightly differs from the factory set value Check all setting values before restoring the default value Load Previous Values Select this option to discard the current configuration data and restore the previous configura
137. eout occurred when setting MAC address and rewrite was unsuccessful Replace the back panel board Replace the PCI module board 1 8612 MAC Address update failed Corel O 1 10 100 Mbit Ethernet Controller FRB2 timeout occurred when setting MAC address and rewrite was unsuccessful Replace the back panel board Replace the PCI module board 2 8613 MAC Address update failed Corel O 1 Gbit Ethernet Controller FRB2 timeout occurred when setting MAC address and rewrite was unsuccessful Replace the back panel board Replace the PCI module board 2 7 20 Troubleshooting Error Notification by BEEP An error message may not be displayed on the display unit even though the POST detected an error In such a case the beep sounds notifies you an error The error contents are indicated by the combination of beep sound patterns For example beep sounds once consecutively three times once and then once beep code 1 3 1 1 indicates DRAM refresh test error The following table lists the meaning of beep codes and measures against them Beep code Meaning Action 1 2 2 3 ROM checksum Contact your sales agent to replace the CPU module error board 1 1 2 4 ROMEXEC code Check the installation of DIMM board error If the error persists contact your sales agent to replace 1 3 1 1 DRAM refresh test the DIMM or CPU module board error 1 3 1
138. equipment has a lithium battery Do not detach it yourself If the battery is exposed to fire or water it could explode RISK OF EXPLOSION IF BATTERY IS REPLACED WITH INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS When the lithium battery is running down and the equipment doesn t work correctly contact your sales agent instead of disassembling replacing or recharging it yourself PCI module board Precautions for Use 1 19 IF SYSTEM TROUBLE IS SUSPECTED Before sending the equipment for repair try the following 1 2 3 4 Check if its power cord and connection cables are attached correctly See Error Messages in Chapter 7 to check if there is a relevant symptom If yes take measures as instructed Certain software programs are required for operation of NEC Express5800 ft series Check if these programs are properly installed Use a commercially available anti virus program to check the server If the problem isn t solved by the above actions stop using the server and consult with your sales agent In this case check LED indications of the server and alarm indications on the display which will serve as helpful information at the time of repair ABOUT REPAIR PARTS The minimum duration of holding repair parts of this equipment may be different for each country so contact the NEC sales representatives If the period is not specified the repair parts are kept f
139. er Blink CPU module 1 Temperature alarm upper connected securely If not limit solved by the above CPUO Temp Alm 09 Amber Lit CPU module 1 Fatal temperature alarm contact your sales agent upper limit CPUO VccpAlm 00 Amber Blink CPU module 1 CPU operating voltage alarm Contact your sales agent lower limit VCCP CPUO VccpAlm 02 Amber Lit CPU module 1 Fatal CPU operating voltage alarm lower limit VCCP CPUO VecpAlm 07 Amber Blink CPU module 1 CPU operating voltage alarm upper limit VCCP CPUO VcecpAlm 09 Amber Lit CPU module 1 Fatal CPU operating voltage alarm upper limit VCCP CPUO Vtt Alm 00 Amber Blink CPU module 1 1 25 V power voltage alarm lower limit CPUO Vtt Alm 02 Amber Lit CPU module 1 Fatal 1 25 V power voltage alarm lower limit CPUO Vtt Alm 07 Amber Blink CPU module 1 1 25 V power voltage alarm upper limit CPUO Vtt Alm 09 Amber Lit CPU module 1 Fatal 1 25 V power voltage alarm upper limit 7 10 Troubleshooting Indication _ ree Explanation Procedure CPU00 Temp Alm Amber Blink CPU module 1 CPU 1 temperature alarm Check to see if dust is 00 lower limit accumulated on the CPU00 Temp Alm Amber Lit CPU module 1 CPU 1fatal temperature alarm internal fans Check also 02 lower limit if the fan cables are
140. erver you need to make settings of SCSI ID and terminal resistance For details see manuals included with the SCSI device O Does the SCSI driver recognize the target devices Execute the following command to check if the SCSI driver recognizes the target devices gt cat proc scsi scsi O Isa driver which supports the SCSI device loaded to kernel Execute the following command to check if a driver which supports the SCSI device is loaded to kernel gt lsmod CPU not in Dual mode Check if the memory configuration is correct Check if third party CPUs or memory DIMM are used Disk not in Dual mode Unless you perform mirroring including reconfiguration after failed disks are replaced in correct order the mirror may not be re configured Check if the steps were correct Troubleshooting 7 27 The keyboard or mouse fails to operate O Is the cable properly connected Make sure that the cable is connected to the correct connector on the rear of the server O Are the keyboard and mouse are compliant with NEC Express5800 ft series Operation of the server with unauthorized devices is not guaranteed O Is BIOS configuration correct The keyboard and mouse may be disabled with the BIOS setup utility of the server Check the settings with the BIOS setup utility lt Menu to check Advanced gt Keyboard Features gt O Does the server have drivers installed Refer to the manu
141. es even after system clock adjustment contact your sales agent 4 10 System Configuration Advanced Move the cursor onto Advanced to display the Advanced menu AJETI Security System Hardware Boot There is no configurable items on the above Advanced menu screen Display each sub menu and make settings on the sub menu screen Select an option with the gt mark and press Enter to display its submenu System Configuration 4 11 Advanced Select Advanced on the Advanced menu to display the following screen Phoenix BIOS Setup Utility Advanced lem Specific Hep Display the diagnostic screen during POST instead of the Logo The boot time diagnostic screen is redirection or rompilot is enabled Boot time Diagnostic Screen RomPilot Support POST Error Pause Disabled Disabled Enabled F1 Help Esc Exit t Select Item lt Select Menu Change Values Enter Select gt Sub Menu F9 Setup Defaults F10 Save Changes amp Exit See the table below for setup options on the screen Option Parameter Description Your Setting Boot time Diagnostic Screen Disabled Enabled Specify whether to display the Power On Self Test POST screen at start up If Disabled is selected the NEC logo appears while POST is in progress To display POST check results press Esc If RomPilot Support is set to Enabled or Console Redirection is set this option is un
142. estore the redundant configuration see Chapter 3 System Upgrade 8 11 RAID CONFIGURATION WHEN DISKS ARE ADDED When disks are added ftdiskadm is used for RAID configuration The following is an example of adding disks to Slot3 of Group1 and Group2 by using ftdiskadm Example ftdiskadm Command action 1 gt SCSI 2 gt RAID 3 gt Environment 9 Quit Command 2 Command action 1 Status Raid 2 Status All Disks 3 Repair Disk 4 New Disks 5 Remove Half Disk 6 Remove Full Disks 9 lt RETURN Command 4 New Disks Which scsi SLOT 1 6 3 1 scsi add single device 10 0020 Input the LABEL 1 12 character s extra 2 Making the disk partiton table S_LOT 3 SIZE 17343 MB Reserved for the last partition SIZE 1024 MB How many partitions 1 14 3 3 Input the SIZE of partition 1 1 16319 MB 1024 Input the SIZE of partition 2 1 15296 MB 2048 Partition 3 14272 Are you sure to create it y n y 6699 After selecting y RAID configuration starts and unless there is any problem the process completes The status of RAID can be viewed by the above Raid Status Before entering the slot number make sure the disk and the other disk of the pair are inserted to the SCSI slots 2 When necessary enter a disk label When the disk is to be used as a single partition the disk label will be used as entered here If the disk is to be divided to multiple partitions entered
143. et cannot be used for other purposes Backpanel connector in the back PCI module board Video board PCI riser card PCI board retention bracket SCSI backboard oo OONO OA RA General Description 2 15 PCI module board Group 1 and group 2 have the same configuration SCSI connector external Configuration jumper pin Battery lithium battery Cooling fan connector Power connector IDE connector Power switch connector LED connector SCSI connector internal OONODOARWND Chassis Board Layout Rack mount model i al BS x j a a 3 q 4 ig 3 a le eee 5 ay i 4 a a i D V g i Back panel Backplane Interface board Clock board 2 16 General Description LEDs This section describes indications and meanings of the LEDs on NEC Express5800 ft series Refer to pages 2 6 through 2 11 for the locations of each LED POWER LED The POWER switch of the PCI module also functions as a POWER LED When power is supplied to the modules POWER LED on the primary side will illuminate the switch also works on the primary side alone BMC Status LED The BMC Status LED indicates the status of the Baseboard Management Controller BMC installed on NEC Express5800 ft series The LED stays green while the server is running normally If the LED is not green there is something wrong with the server The table below shows indications of the BMC Status LED
144. etermines if BIOS will disable boot if the 48 temperature is not within safe range Thermal Sensor Thermal Sensor Enabled Upper Limit Lower Limit 5 Fi Help Esc Exit Select Item t Change Values gt Sub Menu F9 Setup Defaults lt gt Select Menu Enter Select F10 Save Changes amp Exit See the table below for setup options on the screen Option Parameter Description Your Setting Thermal Sensor Enabled Disabled Enable or disable the thermal sensor monitoring feature Upper Limit 7 48 80 Specify the upper limit temperature for boot up restriction in Celsius Use and or keys to specify a value by adding a number greater than 7 to the value specified for Lower Limit Lower Limit 0 5 73 Specify the lower limit temperature for boot up restriction in Celsius Do not specify 4 degrees or lower Use and or keys to specify a value by deducting a number greater than 7 to the value specified for Upper Limit Factory set System Configuration 4 23 Wake On Events Select Wake On Events on the System Hardware menu and press Enter to display the following screen System Hardware See the table below for setup options on the screen Option Parameter Description Wake On LAN Disabled Enable or disable the remote power on Enabled feature via the network Your Setting
145. ever attempt to disassemble repair or alter the equipment There is a risk of an electric shock or fire as well as malfunction Do not look into the CD ROM drive The CD ROM drive uses a laser beam Do not look or insert a mirror inside while the system is on A laser beam is invisible if your eyes get exposed to it there is a risk of losing eyesight Do not detach a lithium battery yourself This equipment has a lithium battery Do not detach it yourself If the battery is exposed to fire or water it could explode When the lithium battery is running down and the equipment doesn t work correctly contact your sales agent instead of disassembling replacing or recharging it yourself Disconnect the power plug before cleaning the server Make sure to power off the server and disconnect the power plug from a power outlet before cleaning or installing removing internal optional devices Touching any internal device of the server with its power cord connected to a power source may cause an electric shock even of the server is off powered Disconnect the power plug from the outlet occasionally and clean the plug with a dry cloth Heat will be generated if condensation is formed on a dusty plug which may cause a fire A CAUTION High temperature Immediately after powering off the system system components such as hard disk may be very hot Wait for the server to cool down completely before adding removing components
146. f Amber Off Off AC power is not Check if the power cord is supplied to the CPU connected correctly module 2 Ch P The CPU module 1 eck the condition of breaker operates in simplex and UPS mode Check if the power unit is connected correctly Remount the CPU module 2 If the problem persists contact your sales agent Off Off Red Green AC power is not Wait for the OS to start After the RAES the CPU OS starts check the Status LEDs The CPU module gt ig and then take the appropriate performing diagnosis actions Diag If the problem persists contact Red Green Off Off AC power is not your sales agent supplied to the CPU module 2 The CPU module 1 is performing diagnosis Diag Red Off Red Off On standby AC power After turning on the power wait for is supplied through the the OS to start cord but the system When the OS starts and duplex has not been powered mode is established the on yet indications will return to normal If Red Green Red Off The CPU module 1 is not check the Status LEDs and performing diagnosis then take the appropriate actions Diag If the problem persists contact Red Off Red Green The CPU module 2 is your sales agent performing diagnosis Diag Red Amber Off Amber The CPU module 1 Red Amber Off Off memory is being dumped This occurs 7 only when maintenance is being performed Off Amber Red Amber The CPU module 2 Off Off Red Amber memory is being dumped This
147. f the data viewer Open the tree of the component whose MTBF information is to be cleared and select the Maintenance tree To clear the MTBF information of a component with the ft server utility use the utility screen of the component The table below shows the potential cases in which the MTBF information of a component is to be cleared Contact your maintenance personnel for clearing MTBF information Component MTBF clear Remote Local CPU Module To start the module forcibly after To start the module forcibly after replacing replacing a module or if MTBF became a module or if MTBF became lower than lower than the threshold due to the threshold due to malfunction and malfunction and disabled the module disabled the module Executable in the following module Executable in the following module state state this can be viewed on manager a 9 e Only the red LED is on and the event indicating that MTBF is lower than the e Broken threshold is registered in the event log MTBF is lower than the threshold PCI Module Same as above Same as above Ethernet To start the module component forcibly To start the module component forcibly Adapter after replacing a module or if MTBF after replacing a module or if MTBF became lower than the threshold due to malfunction and disabled the module component Executable in the following module state this can be viewed on manager screen Broken MTBF is lower than the threshold
148. formation to FD as the following filename lt Filename gt CSL_LESS CFG The setting items of the server are as follows Computer Name The managed server name Arbitrary IP address Subnet mask Default gateway Primary contact Management PC s IP address Right clicking the server name to open the pop up menu from which select Property command to open Property dialog box When the Property dialog box appears specify the items as follows lt ID page gt Connection mode LAN lt Alert notification page gt Uncheck Use Default Settings and check Reset of Activate 2 MWA Remote Console LAN192 168 1 249 ServerA Not connected iof x seis File View Data Window Hel Right clicking the server name to 2 i bl W a 4 ANS EO EL open the pop up menu and select Open Remote Console to open E LAN192 168 1 249 ServerA Not connected MWA Remote Console Select the Action at Remote Console Read LAN192 168 1 249 ServerA Connect command from the popup menu displayed by right clicking the server window to display the Action at Remote Console Connect dialog box Then select Go MWA mode Insert NEC EXPRESSBUILDER CD ROM into the drive of the computer to be managed and insert floppy disk storing the configuration information CSL_LESS CFG into the FDD drive Hook up the management PC to LAN Installing and Using Utilities 5 59 13 Power off and on the main unit to reboot the sys
149. from the HW console Remote operation via LAN Select Advanced Advanced RomPilot Support Enabled m Remote operation via WAN Select System Hardware Console Redirection and set each item System Configuration 4 7 Memory To check the installed memory DIMM status Select Advanced Memory Information and check the status indications Saving the Configuration Data To save the BIOS configuration data Select Exit gt Save Changes amp Exit or Save Changes To discard changes to the BIOS configuration data Select Exit gt Exit Without Saving Changes or Load Previous Value To restore the default BIOS configuration it may be different from the configuration at shipment Select Exit gt Get Default Values 4 8 System Configuration Menu and Parameter Descriptions The SETUP utility has the following six major menus Main Advanced Security System Hardware Boot Exit To configure detailed settings of functions select a submenu from the above menus Below describes configurable functions and parameters and the factory settings displayed in the screen for each menu Start the SETUP utility to display the Main menu lt Example gt Advanced Security System Hardware Boot System Configuration 4 9 Available options in the Main and descriptions are listed below Option Parameter Description Your Setting Processor Type Intel Xe
150. g Your System for Upgrade before installing or removing options OMM 1 Jom 1 Group 1 DIMMa2 CIMMs 3 J 1 Group 2 DIMM ad DIMMs Jom Soup 3 DIMM 6 CPU module board System Upgrade 8 19 Note the followings to install or replace DIMM m The DIMMs with the same number are linked among the groups When a DIMM is added to one group another identical DIMM should be installed to the socket with the same number in another group This rule is applied to the case of removal m The linked DIMMs should be of the same product with same performance m DIMMs should be installed in sockets starting from the lowest socket number 8 20 System Upgrade Installing DIMM Follow the procedure below to install the DIMM Make sure to power off the server before starting installation except when replacing DIMM 1 Ot ee EN Shutdown OS Press the POWER switch to turn off the server Disconnect power cord from outlet Remove the CPU module Check to be sure in which socket you are mounting the DIMM Remove the connector cover from the socket A DIMM connector cover is installed to the open socket When the levers on both ends of the connector are opened the DIMM connector cover is unlocked and you can remove the cover IMPORTANT Carefully keep the removed DIMM connector cover Insert a DIMM into the DIMM socket straight TIPS Pay attention to the orientation of the DIMM The terminal of the
151. guration and other information of the SCSI enclosure to be viewed IMPORTANT You need to be aware that PCI modules SCSI adapters SCSI buses and modules under the SCSI enclosure have impact on each other For details see Impact When Module Status Changes in supplement m Maintenance Allows the MTBF information of the SCSI adapter to be viewed or cleared See Maintenance of NEC Express5800 ft series described later for clearing the MTBF information on the SCSI enclosure m Update Allows the firmware of the SCSI enclosure to be updated However this function is not supported in the current version 5 34 Installing and Using Utilities m Electronics General Allows the configuration and other information of the SCSI enclosure electronics to be viewed E SOC Osarewer t ta p e oe Dame Jaa oi aio i m Electronics Maintenance Allows the MTBF information of the SCSI enclosure electronics to be viewed or cleared See Maintenance of NEC Express5800 ft series described later for clearing the MTBF information on the SCSI electronics enclosure m SCSI Slot General Allows the configuration and other information of the SCSI slot to be viewed IMPORTANT You need to be aware of the status of hard disk during the mirror creation For details see Status Color after Mounting a Hard Disk in Supplement Installing and Using Utilities 5 35
152. h SMBus timeout 5th SMBus does not exist OBDF 6th SMBus device address not acknowledged OBEO 6th SMBus device Error detected OBE1 6th SMBus timeout 6th SMBus does not exist OBE2 7th SMBus device address not acknowledged OBE3 7th SMBus device Error detected OBE4 7th SMBus timeout Back panel board is faulty OBE5 8th SMBus device address not acknowledged OBE6 8th SMBus device Error detected OBE7 8th SMBus timeout PCI module board 2 is faulty e Check cable connection e Replace the board OBFO Vendor ID cannot be retrieved from BP IDPROM OBF1 System Structure cannot be retrieved from BP Back panel board is faulty Replace the back panel board IDPROM 0C00 Rompilot reports error e Configuration error in e Re configure Rompilot number xx SETUP e Replace the CPU PCI e CPU PCI module board is faulty module board 8600 No working DQS value found e DIMM is faulty e DIMM is not supported e Replace DIMM e Replace DIMM with appropriate one Troubleshooting 7 19 On screen error message Cause Action 8610 MAC Address update failed Corel O 0 10 100Mbit Ethernet Controller FRB2 timeout occurred when setting MAC address and rewrite was unsuccessful Replace the back panel board Replace the PCI module board 1 8611 MAC Address update failed Corel O 0 Gbit Ethernet Controller FRB2 tim
153. h a dry soft cloth IMPORTANT Do not wipe the lens of the CD ROM drive Doing so may damage the lens and may cause a malfunction of the drive Gently push on the tray front to close the tray Wipe the signal side of the CD ROM with a dry soft cloth IMPORTANT Wipe CD ROMs from the center to the outside Use only CD ROM cleaner if necessary Cleaning a CD ROM with record spray cleaner benzene or thinner causes damage to the CD ROM contents At worst inserting the CD ROM into the server may cause failure 6 6 Maintenance Cleaning Tape Drive Dirt on the tape head may be a cause of unsuccessful backup and damage to tape cartridge Clean the tape head regularly using a cleaning tape For procedure and interval of cleaning as well as lifetime of a tape cartridge to use see instructions included with the tape drive Maintenance 6 7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server Select Tools System Diagnostics in the NEC EXPRESSBUILDER to diagnose the server Test Items The following items are tested in system diagnostics Memory CPU cache memory Hard disk used as a system IMPORTANT When executing the system diagnostics make sure to remove the LAN cable Executing the system diagnostics with the LAN cable connected the network may be influenced TIPS On checking the hard disk no data is written into the disk Startup and Exit of System Diagno
154. h power cords 2 Remove the both PCI modules 1 and 2 from the NEC Express5800 ft series see page 8 31 Removing PCI Module 3 Open the top cover of the PCI Module 1 4 Make setting of jumper switch for clearing CMOS Remove the clips from the jumper pins 11 12 and place them on the jumper pins 1 2 on the PCI Module 1 5 Mount only the PCI Module 1 to the NEC Express5800 ft series see page 8 33 Installing PCI Module 6 Plug the both power cords and when the POWER Switch LED turns on press it to power on the server 7 When the following message appears after startup press CONTINUE Warning CMOS Clear Jumper Installed CMOS data has been reset with default values Please remove the CMOS clear jumper CONTINUE 10 11 12 System Configuration 4 41 TIPS A message informing you of the completion of CMOS clear and prompting you to clear CMOS will appear for 10 seconds Note that even if you do not do anything the process goes on and the server will be rebooted automatically If the message Non volatile memory cleared appears after rebooting and during POST turn off the power by pressing the POWER switch and unplug the both power cords Non volatile memory cleared This message indicates that CMOS is cleared properly Press lt F2 gt to enter SETUP IMPORTANT If the message Non volatile memory cleared appears at normal startup the jumper swi
155. he system check program is started depending on the system status See the description in Chapter 6 to manipulate the system check program m Create Support Disk In the support disk creation procedure the starting support disk for starting a utility within the NEC EXPRESSBUILDER from a floppy disk and the support disk required in the installation of the operating system can be created If you write down the titles appearing on the screen on the floppy disk labels they can be easily managed later The customer should prepare the floppy disks for creating the support disks ROM DOS Startup FD The support disk for starting the ROM DOS system is created Off line Maintenance Utility FD Creates a support disk for activating the Off line Maintenance Utility System Diagnostics Utility FD The support disk for starting the system check program is created System Management Function FD The support disk for system management functions is created 5 6 Installing and Using Utilities m BIOS FWietc Update The program which is necessary for the update work is transferred to the floppy disk which the various update modules of BIOS FW were stored in After the reboot an update program is started automatically from the floppy disk and various BIOS FW s are updated IMPORTANT During the execution of the update program do not turn off the power of the system If the update is interrupted halfway the system will not be able to be
156. he PCI module board 0271 Check date and time setting Date and time of RTC are incorrectly set e Set the correct date and time in Setup menu e Replace the PCI module board 0280 Previous boot incomplete Default configuration used Configuration error in Setup menu Check configuration in Setup menu 02B0 Diskette drive A error Floppy drive A is faulty Replace the floppy disk drive A 02B2 Incorrect Drive A type run SETUP Configuration error in Setup menu Specify the correct drive type in Setup menu 02D0 System cache error Cache disabled e CPU is faulty e CPU module board is faulty e Replace the CPU e Replace the CPU module board 0B1B PCI System Error on Bus Device Function PCI device is faulty 0B1C PCI Parity Error on Bus Device Function PCI device is faulty e Replace the PCI board e Re install the PCI board e Re configure the PCI board e Replace the PCI module board 0B22 CPUs are installed out of order CPU is faulty Replace the CPU 0B28 Unsupported Processor detected on Processor 1 The processor CPU not supported by this server is installed in Processor 1 Install the CPU appropriate to the server 7 16 Troubleshooting On screen error message Cause Action 0B29 Unsupported Processor detected on Processor 2 The processor CPU not supported by this server is installed in Pr
157. he other and resume operation NEC Express5800 ft series is a highly fault tolerant server that achieves continuous computing operations data storage mirror and continuous network connection It allows you to run Linux based applications NEC Express5800 ft series achieves continuous computing operations for the Linux operating system and server based applications with its redundant CPU processing and redundant memory It assures data redundancy through duplication of server data on an independent storage system These features eliminate server downtime that is usually caused by network disconnection or trouble with the I O controller Ethernet adapter or disk drive and support operation of the network and server applications continuously While being transparent to application software NEC Express5800 ft series achieves high fault tolerance NEC Express5800 ft series detects status changes errors and other events and notifies the user of these events If you use an alarm notification tool you can configure NEC Express5800 ft series to notify you when certain events occur NEC ESMPRO is installed on the system as a server management solution NEC ESMPRO a GUI based management tool allows you to monitor view and configure NEC Express5800 ft series This tool also supports both local and remote management of NEC Express5800 ft series 2 4 General Description NEC Express5800 ft series mainly provides the following advantages m H
158. hotswappable modules ANBAR Ri FERRO ZARA As some components may become very hot during system operation give ample time to allow cooling as well as use precation when handling internal components immediately after powering down AEAEE ERRENA AUTES BAR In order to prevent short circuits and fire hazards exercise caution and avoid dropping screws inside the system Label C Label D A ai AN RAI AD DMR STM AM AT ae 23 RAS dk Risk of electric shock do not open Qualified service personnel only No user servicable components inside Label E CAUTION SRSA ST BUR EATER AES LEAR SETA A REE This unit uses multiple power supply cords Disconnect all power supply cords prior to Servicing this system 1 6 Precautions for Use PCI CPU Modules PCI Module Label A External View Internal View CPU Module Label A External View Precautions for Use 1 7 Internal View Label A A WARNING RAP AAE 9 BETH GMO g 5 ic ihe Sik Risk of electric shock do not open Qualified service personne only No user serviceable compornents inside Label B A 3 amp CAUTION AEA AMPtIRSARN Se HIBSHAZE Bei As some components may become very hot dunng system operation give ample time to allow cooling as well as use precaution when handling internal components immediately after powering down APART EN a ETE RR ABEE ARSE AH B
159. ighly fault tolerant processing and I O subsystems NEC Express5800 ft series use redundant hardware and software to assure server operation even if one module suffers trouble with its processor memory I O including trouble related to the I O controller disk drive or Ethernet adapter Continuous network connection NEC Express5800 ft series maintains continuous network connection by detecting any trouble with the network adapter connection etc If trouble occurs the standby network connection will take over all network traffic processing and thus securely maintain the network system connection of NEC Express5800 ft series without losing network traffic or client connection m Support of multiple network connections Since NEC Express5800 ft series can support multiple Ethernet connections you can add network redundant control or network traffic control m Industry standard hardware platform NEC Express5800 ft series uses IA Intel Architecture based system hardware m No need to modify applications You can run Linux compliant applications on NEC Express5800 ft series Thus unlike other highly fault tolerant products special API or scripts are not necessary Automatic mirroring NEC Express5800 ft series automatically maintains data as the current data m Automatic detection and notification of faults NEC Express5800 ft series detects and sorts out all events such as general status changes and faults and notifies Syslog of
160. ilure to take necessary measures Included Software When you transfer or sell the included software to a third party you must meet the following conditions m Transfer all of the software included with the system Do not retain any copies m Meet the conditions of transfer described in each software license agreement m Uninstall untransferable programs if any from the server before the transfer 1 18 Precautions for Use DISPOSAL OF EQUIPMENT AND CONSUMABLES m When you dispose of the main unit hard disk drive floppy disks CD ROMs optional boards etc you need to observe your local disposal rules For details ask your municipal office IMPORTANT For disposal or replacement of batteries on the motherboard consult with your sales agent If data remains on the hard disk backup data cartridges floppy disks or other writable media such as CD R and CD RW it could be restored and reused by outsiders The customer is responsible for wiping out such data before disposal You need to exercise sufficient care to protect privacy and confidential information m Some of the system components have limited lifetime e g cooling fans built in batteries built in CD ROM drive floppy disk drive mouse For stable operation it is recommended to replace them regularly For lifetime of individual components and replacing procedures ask your sales agent 4 WARNING A Do not detach a lithium battery yourself This
161. info error initializing PCI slots Failed to initialize the PCI slot There is no problem if any devices are not connected to the PCI slot In other cases a board may be faulty Contact your sales agent FT dev no info unable to access all offline memory FT dev no info unable to clear hardware reset FT dev no info unable to collect inventory FT dev no info unable to configure chipset FT dev no info unable to copy shadow memory FT dev no info unable to map BIOS FT dev no info unable to map firmware FT dev no info unable to power on CRU FT dev no info unable to read gprO FT dev no info unable to set DIMM SPD HW status is invalid Contact your sales agent FT dev no info unable to read system MAC address Unable to read MAC address from the device s NIC Contact your sales agent FT dev no info BIOS incompatible FT dev no info BIOS mismatch FT dev no info multiple BIOS miscompare BIOS status is invalid Contact your sales agent FT dev no info failed to update firmware FT dev no info firmware does not match FT dev no info firmware file error FT dev no info firmware image invalid The device s firmware is invalid Contact your sales agent Troubleshooting 7 23 Server Management Application Error Message If the server management tool such as NEC ESMPRO Agent or NEC ESMPRO Manager h
162. insert the board slowly IMPORTANT If the insertion is unsuccessful remove the board once and retry installation Note that if excessive force is applied to the board it may be damaged 9 Attach the retainer bracket to fasten the PCI board 10 11 12 13 14 15 16 17 System Upgrade 8 39 In the case of a long board slide the bracket to fasten the other edge of the board Screw Bends for fastening boards Install the top cover to the PCI module Install the PCI module Do not close the release lever yet Connect the network cable and option cables Close the release lever Secure the release lever with the setscrew Boot the PCI module using the NEC ESMPRO Manager or ft server utility to establish a dual configuration In the initial setting the server will start up automatically upon mounting the PCI module If it is set not to start up automatically use Data Viewer of NEC ESMPRO Manager or ft server utility to start it For more information refer to NEC ESMPRO Agent and Manager Maintenance of NEC Express5800 ft series in Chapter 5 Check the PCI module status LED and PCI board status LED For description of LED indications see LEDs in Chapter 2 and Setup of Optional PCI Board later in this chapter 8 40 System Upgrade 18 Use cable ties to fasten the extra length of cables Cable ties included with cabinet System Upgrade 8 41 Removing PCI
163. ion and setting see online documents or NEC ESMPRO Online Help TIPS Online documents provide cautions and information for using NEC ESMPRO Manager See NEC ESMPRO Manager User s Guide in the NEC EXPRESSBUILDER CD ROM Monitoring by Use of Data Viewer To monitor the state of the NEC Express5800 ft series on a management computer with installation of NEC ESMPRO Manager the data viewer is used If you click each of the modules and items to be checked sequentially on the tree view in the Windows Explorer format the data viewer indicates their states on the right side of the screen You can manage the status on a Web browser using Web component functions of NEC ESMPRO Manager For details see Help on Web Component This section describes the tree structure and displayed screens in the data viewer To make the data viewer indicate the state of each module and those of the components on it select the server to be monitored from NEC ESMPRO Manager to start the data viewer in the following description the start procedure of the data viewer is omitted 5 24 Installing and Using Utilities Monitoring CPU Module To monitor the CPU modules and the components on the CPU module see the CPU Module tree To see the information on the CPU Module tree select the target CPU module from CPU Module in the FTServer tree You can see the following information on the modules and the components on the CPU modules in the CPU Modul
164. ions Thus you don t need to use the SETUP utility in most cases However you might wish to use the SETUP utility in the cases described below IMPORTANT m The SETUP utility is intended for system Administrator use only m The SETUP utility allows you to set a password The server is provided with two levels of password Supervisor and User With the Supervisor password you can view and change all system parameters of the SETUP utility With the User password system parameters available for viewing and changing are limited m Do not set any password before installing the OS m The server contains the latest version of the SETUP utility Dialog boxes appearing on your SETUP utility thus may differ from descriptions in this User s Guide If you find anything unclear see the online help or ask your sales agent System Configuration 4 3 Starting SETUP Utility Powering on the server starts POST Power On Self Test and displays its check results If the NEC logo is displayed press Esc After a few seconds either of the following messages appears at bottom left on the screen depending on your system configuration Press lt F2 gt to enter SETUP Press lt F2 gt to enter SETUP Press lt F12 gt to Network You may see either of the following messages at bottom left on the screen when POST terminates Press lt F1 gt to resume lt F2 gt to SETUP Press lt F1 gt to resume lt F2 gt SETUP lt F12 gt Network
165. ions do not automatically start from the CD ROM O Is Shift pressed Setting the CD ROM with Shift pressed down cancels the Autorun feature O Is the system in the proper state The menu may not appear depending on the system registry setting or the timing to set the CD ROM In such a case start the Internet Explorer and run MC IST EXE in the CD ROM Troubleshooting 7 35 Problems with NEC ESMPRO NEC ESMPRO Agent See Chapter 5 NEC ESMPRO Manager See Chapter 5 See also online document in NEC EXPRESSBUILDER CD ROM for troubleshooting and other supplementary information 7 36 Troubleshooting COLLECTION OF TROUBLE LOGS In the event of trouble you can get information in the procedures described below IMPORTANT m You can perform the procedures described below only when you are asked by your maintenance personnel to get trouble logs m When the system restarts after the trouble it may show a message that there is a shortage of virtual memory However continue the system startup If you reset and restart the system you cannot get correct information Collection of syslog The log file of Linux is created under the following directory in text format var log The log file of NEC Express5800 ft series is also created in this directory as with general log file of Linux Collection of System Information The system information of Linux is recorded in syslog etc To collect the system info
166. isk Drive eeeesessescsecseeseceeeeeceeeecsaeceeesecseesecneeeecsaeeeeeaeeaeeeeens 8 9 Replacing 3 5 inch Hard Disk DAVE nureen hraa e A E 8 10 RAID CONFIGURATION WHEN DISKS ARE ADDED eseeeseeerereesersrrrerrsrserrerrereersesrrrrerees 8 11 CPU MODULE i cite sition dai hatin nid AE A T a a e a a 8 13 Removing CPU Modulens ani i e a e E E EE E A a 8 14 Installing CPU Module horian a a E EE a A EA E 8 16 DIMM tere herrin aeien S E E E E E aime a 8 18 Tnstalling DIMM a e E E EE E E E S E R 8 20 Removine DIMM roent a e aa a E E A A E E outs 8 21 Replacing DIMM ynin n a E E E TE ios A E a 8 22 PROCESSOR CPU J prr r baits Soiree a ae E E AEE E aa EEE EEES 8 23 Tostallat oN nei aE a es aa E EA R ERT ae R 8 24 Removing CPU sien eoe oran teas coed AE REA EE OER REEE EEKE E E eee eee 8 27 Replacing CPU dran ene E RAE EE A ie EAR N O AE ETTA 8 28 PCL MODULE a a e an ier a E R Sins a hae eee 8 29 Pree OS a E GA E ape eats 8 30 Removing PCLMOd le nuiir ites citi angi E RER EER NRA 8 31 Installing PCL Modules niieoee TE E de ede E E O A ERa 8 33 PCL BOARD 3 pases iennon iiaa Aieiayapeeoa aneiatis aed eed rane ab ented E eee 8 35 Installing PCL BOatd 0 03 28 chen disse eecktc ates wecretiavieascietl cca aie eabisiedd EE ees 8 36 Removing PCI Board epa cacti oe alae a a 8 41 Replacing PCL Boards s i ea ien ia el i hla E E at 8 42 viii Setup of Optional PCI Board Appendix A Specifications Appendix B 1 O Port Address Ch
167. istered in the syslog 4 Start the component Sample screen of ft server utility PCI Module 1D 10 ft Server Utility MTBF Clear Clear gt PCI Module Start Sto PCI Module Diagnosis METRES Current state DUPLEX Main window PCI module screen Installing and Using Utilities 5 45 Firmware Update NEC Express5800 ft series can update firmware including BIOS if some hardware components operate in the online state in which the system continues the operation but the component trying to update firmware or BIOS is stopped Updating firmware can be performed from the ft server utility To update the firmware of a component the firmware image file of the firmware for update must previously be stored in the managed server On the firmware update screen specify the path to the firmware image file for update The table below shows the potential cases in which the firmware of a component is to be updated Firmware update Remote Local Component CPU Module When BIOS must be updated to new one Executable in the following module state e When the status LED 1 is red and the status LED 2 is off Only the status LED 1 illuminates red when the module is in one of the following states e Removed e Broken or forced stop e No fault found by diagnosis Firmware Update Complete To update the module under operation bring down the module before the update Remote Executab
168. k 6 Remove Full Disks 9 lt RETURN Linux Setup and Operation 3 9 Command 1 lt lt Confirm that the duplication process is started gt gt Status Raid Partition label member ust ust boot 1 sda1 4 sdd1 1 sda3 4 sdd3 1 sda5 4 sdd5 1 sda6 4 sdd6 1 sda7 4 sdd7 RESYNC 20 9 1 sda8 lt lt Perform RESYNC to each md device After a while use the following command and check the status again gt gt Command action 1 Status Raid 2 Status All Disks 3 Repair Disk 4 New Disks 5 Remove Half Disk 6 Remove Full Disks 9 lt RETURN Command 1 Status Raid name partition label md usr ust md1 boot md2 nome md3 var md4 tmp lt lt lf each md device s status is DUPLEX disk duplication is completed gt gt 3 10 Linux Setup and Operation This page is intentionally left blank Chapter 4 System Configuration This chapter describes Basic Input Output System BIOS configuration When you install the server for the first time or install remove optional devices thoroughly read this chapter for better understanding and correct setups 4 2 System Configuration SYSTEM BIOS SETUP The SETUP utility is provided to make basic hardware configuration for the server This utility is pre installed in the flash memory of the server and ready to run The server is configured with the correct parameters using the SETUP utility and shipped in the best condit
169. keyboard or mouse operation until the BIOS start up message appears when you restart the server O Does the server have appropriate memory boards or PCI card Operation of the server with unauthorized devices is not guaranteed Fail to access to internal or external devices O Are cables properly connected Make sure that the interface cables and power cord are properly connected Also make sure that the cables are connected in the correct order O Is that device compliant with NEC Express5800 ft series Operation of the server with unauthorized devices is not guaranteed O Is the power on order correct When the server has any external devices connected power on the external devices first then the server O Did you install drivers for connected optional devices Some optional devices require specific device drivers Refer to the manual that comes with the device to install its driver 7 26 Troubleshooting Some optional devices connected to the serial port require settings for I O port address and operation mode Refer to the manual that comes with the device to configure the device lt Menu to check Advanced Peripheral Configuration gt O Is SCSI controller configuration correct Ifthe SCSI devices are connected to the built in SCSI controller check the setting from the BIOS setup utility O Is SCSI device configuration correct If external SCSI devices are connected to the s
170. l Executable on local server by using ft server utility Not support Procedure in NEC ESMPRO Manager Perform the procedure below before replacement of a component 1 Select the target component in the FTServer tree 2 Check the current state with the State display on the target component screen 3 Click the Clear button in the MTBF Clear of the target component The MTBF clearing result can be confirmed by State on the target component screen The result of the MTBF clearing operation is reported by the NEC Express5800 ft series as an alert 4 Start the component Sample screen of NEC ESMPRO Manager Erime og pease bang te SEN Frese the Bang Usl tason te berg te SOU ta Borg Ord aon te an Pam ta D sitamon Aapee be Cu latasa tend ewe BB end z a Sonne dae Tana of eat na nena anru Maintenance screen of SCSI enclosure SCSI Enclosure Maintenance 5 43 5 44 Installing and Using Utilities Procedure in the ft server utility Perform the procedure below before replacement of a component 1 Select the target component from the main window of the ft server utility The screen of the target component appears Check the current state of the target component with the LEDs 3 Click the Clear button in MTBF Clear of the target component The MTBF clearing result can be confirmed by the LEDs on the target component The result of the MTBF clearing operation is reg
171. l and free space monitoring are not reflected immediately after they are changed They are reflected at the next monitoring interval of monitoring service Actions to Take When Temperature Voltage Error Occurs on CPU PCI Modules At the time when a temperature or voltage error occurs on CPU PCI module necessary actions will differ depending on their status as shown below You can check the status of each module from the data viewer of NEC ESMPRO Manager or ft server utility Stop the failed CPU PCI module Simplex Shut down the system Other than duplex or simplex No action is required TIPS m If the status is Empty the module is not mounted Sensor monitoring is not conducted m If disks are mounted on PCI modules the status of both modules is Simplex while the disks are mirrored Temperature or voltage error occurring during disk mirroring will result in the system to shut down Shutdown Monitoring When performing shutdown monitoring all shutdown processes are to be monitored If there are any applications which use shutdown process that does not require restarting the OS or turning off the power specify a longer timeout period or turn off the monitoring 5 22 Installing and Using Utilities When ft Server Tree Appears on a Data Viewer in an Incorrect Manner If you perform a Data Viewer startup or tree rebuilding just after the system starts up or after the PCI module starts up shuts down the
172. l for details when purchasing this hardware IMPORTANT Note the following about this product m Itis advisable to add this product to such environment that each system is used for a different purpose ex system line maintenance monitoring and multiple accesses do not occur simultaneously m If there are multiple accesses the processing power and transmission speed may be somewhat affected m For LAN cable s connector use the RJ 45 connector which is compliant with IEC8877 standard Using a different connector may make it difficult to remove the connector m This product may require the revision of software and hardware in some cases Ask your sales agent Slots to install the board PCI slot N code Name Group 1 Group 2 Remarks 1 2 3 1 2 3 N8104 103 1000BASE T Adapter v ov y Each PCI module can contain one board only V Can be installed Cannot be installed m About network setting Make settings of the network after installing the N8104 103 1000BASE T connection board and starting the system For the setting procedure see Configure expanded LAN board described later or Set Dual LAN Card Configuration in the separate volume of User s Guide Setup IMPORTANT m Insert the N8104 103 1000BASE T connection board after the installation of OS is completed Use the N8104 103 1OOOBASE T connection board in pairs
173. l or remove these devices The figures used in this section show the rack mount model The orientation is the only difference from the tower model IMPORTANT m Ask your sales agent to replace the CPU module and components of the CPU module m Make sure to read Anti static Measures and Preparing Your System for Upgrade before installing or removing options m To install or remove CPU or DIMM first power off the server before removing the CPU module The procedures described below are for replacement of DIMMs m Removing the module being operating may cause unexpected trouble Use the management software e g ft server utility or NEC ESMPRO Manager to identify the module to be removed so that the module is removed when it is stopped without fail Then remove the relevant module after verifying the status LED on the CPU module m Handle the module fixing screw with your hand not by using any tool m If you have replaced the module attach an HDD ID label indicating the replaced module number to the upper part of the fixing screw of the module PRECAUTIONS When replacing a PCI module and a CPU module replace one module and wait until dual configuration is established to replace the other module If you replace the both modules simultaneously dual configuration of either CPU modules or PCI modules may fail See Chapter 7 Troubleshooting 8 14 System Upgrade Removing CPU Module Follow the proced
174. lation again O Did you install Linux with the proper procedure Check the installation procedure again Make sure to install Linux with the proper procedure Cannot read the character on the console after the PCI failover caused by the PCI module failure Infrequently the character on the console screen may be distorted at the time of PCI module failover It does not affect any operations of the device Execute the following command gt sbin setsysfont The server repeats rebooting at system startup O Is the value of Boot Monitoring Time out Period in the BIOS setting appropriate Change the value of Boot Monitoring Time out Period to suit your environment For details see Chapter 4 SYSTEM BIOS SETUP Disk access LEDs on the disks are off The LEDs may seem to be off when an excessive amount of access causes the frequent blinking Check if the LEDs are blinking green when the access is reduced or the LEDs are green when the access is stopped Troubleshooting 7 31 LAN cards which are not used LAN cables are not connected appears to be in error status The system judges that ports are out of order when LAN cards in the ports are connected to the server but are not used or their cables are not connected Therefore Ethernet board status on the NEC ESMPRO Manager s Data Viewer FTServer PCI Module Ethernet adapter is red error and the server status on the Operation Wi
175. le 1 Fatal 5 V power voltage alarm 09 upper limit CPU0 5 0vsAlm Amber Blink CPU module 1 5 V power voltage alarm 00 lower limit CPU0 5 0vsAlm Amber Lit CPU module 1 Fatal 5 V power voltage alarm 02 lower limit CPU0 5 0vsAlm Amber Blink CPU module 1 5 V power voltage alarm 07 upper limit CPU0 5 0vsAlm Amber Lit CPU module 1 Fatal 5 V power voltage alarm 09 upper limit CPU0 broken Green Blink CPU module 1 CPU module breakdown CPU0 FAN Alm 01 Amber Blink CPU module 1 Cooling fan1 alarm Check to see if dust is CPU0 FAN Alm 03 Amber Blink CPU module 1 Cooling fan2 alarm accumulated on the CPU FAN Alm 04 Amber Blink CPU module 1 Cooling fan3 alarm internal fans ChecikAlSo if the fan cables are connected securely If not solved by the above contact your sales agent CPUO offline Green Blink CPU module 1 PCI module logically isolated Start the PCI module by ft sever utility or dismount and remount that module If not solved by the above contact your sales agent CPUO removed Green Blink CPU module 1 PCI module detached Dismount and remount the PCI module If not solved by the above contact your sales agent CPUO Temp Alm 00 Amber Blink CPU module 1 Temperature alarm lower Check to see if dust is limit accumulated on the CPU0 Temp Alm 02 Amber Lit CPU module 1 Fatal temperature alarm internal fans Check also if lower limit the fan cables are CPUO Temp Alm 07 Amb
176. le from remote management PC by using NEC ESMPRO Manager Local Executable on local server by using ft server utility Not support 5 46 Installing and Using Utilities Procedure in the ft server utility 1 Enable Auto module start and Auto firmware update See Setup of System Operation in this chapter for the procedure to enable Store the image data of the firmware for update in the NEC Express5800 ft series Save it in the etc directory under the name BIOS ROM On the main window of the ft server utility select the target component The screen of the target component appears Check the current state of the target component with the LEDs If the component is running stop the component Click Update on Firmware The Firmware Update screen appears Select File Path Update and then click Execute The firmware update will be performed After the firmware update has completed the target component automatically starts and the other stops IMPORTANT If Auto firmware update is disabled the target component will not start and the firmware update will not complete In such case perform the firmware update again after enabling Auto firmware update The other component will start automatically and the firmware will be updated automatically IMPORTANT If Auto module start is disabled the target component will not start automatically In such case start the
177. le halfway slowly Pushing down the latch lever on the side to unlock it pull the module off the rack IMPORTANT Carefully handle the PCI module so that you will not drop it or strike it against other server internal devices Release lever Latch lever 7 Carefully place the PCI module on the flat and sturdy table Avoid the dusty or humid place 8 Remove the two setscrews on the front of the PCI module and one setscrew on the back 9 Slide the top cover a little to remove it This allows you to access the devices in the PCI module For more information on how to handle these devices see the associated sections System Upgrade 8 33 Installing PCI Module Follow the procedure below to install the PCI module IMPORTANT Make sure to read Anti static Measures and Preparing Your System for Upgrade before starting installing or removing options 1 Install the top cover to the PCI module TIPS Check the left right and upper tabs on the top cover are certainly engaged with the PCI module Secure the top cover to the PCI module with the three setscrews 3 Firmly hold the PCI module with both hands and insert it into the server 4 Hold the module in such a way that its back panel connector faces the back of the rack and engage the guides of the module and chassis to insert it slowly 5 Hold the release lever to push the module as far as it goes Do not close the release lever yet Re
178. lease lever 6 Connect the network cable and option cables 8 34 System Upgrade 7 Close the release lever IMPORTANT Unless the release levers are located inside the rack frame the module won t be mounted correctly 8 Screw the release levers Release lever i B LE 5 Za LE R ZZ The hook is located before the frame The hook is located behind the frame 9 Boot the installed PCI module The system is defaulted to automatically boot the PCI module once installed If this feature is disabled boot the PCI module using the ft server utility of the NEC ESMPRO Agent installed to the server or the Data Viewer of the NEC ESMPRO Manager For more information see NEC ESMPRO Agent and Manager Maintenance of NEC Express5800 ft series in Chapter 5 HIBE Kk Clear gt PCI Module Start St SERIO starts PCI Module Diagnosis METMES Current state DUPLEX NEC ESMPRO Manager ft server utility Select FTServer PCI Module gt installed Select ft server PCI Module gt installed PCI Module Maintenance Bring Up Bring PCI Module PCI Module Start Stop Start Down gt Bring Up Someries erg Pe PO Matie dome Clear Paget ade eh apmsaga MTBF Clear Dagrestics Intomation Tome ot ay IOAW 14 47 17 40700 Pent System Upgrade 8 35 PCI BOARD Up to three PCI boards can be installed to the PCI module however one
179. lities stored in the NEC EXPRESSBUILDER individually to allow the operator to provide setup Enables the setup without influence of installed OS B Help Describes the NEC EXPRESSBUILDER We recommend you to read through the help before the setup C Exit The NEC EXPRESSBUILDER termination screen appears Installing and Using Utilities 5 5 Tools The Tools Menu is used to start each of the several utilities stored in the NEC EXPRESSBUILDER CD ROM individually for manual setup by operator Use the Tools Menu to provide settings that the setup program cannot do automatically or detailed settings Also use the Tools Menu when system diagnosis is performed or a support disk is created The items in the Tools Menu are described below NEC Express5800 NEC EXPRESSBUILDER Ver3 xxxx x Copyright C NEC Corporation 2004 Tools Menu RAID Board None Off line Maintenance Utility Main Part Nong System Diagnostics Create Support Disk BIOS FW etc Update System Management Help Return to the Top Menu m Off line Maintenance Utility Off line Maintenance Utility is an OS dependent maintenance program that performs preventive maintenance and error analysis for your server See Chapter 6 or the online help for details m System Diagnostics Executes several tests on the main system to examine the features of the system and the connections between the system and extension boards If the system diagnosis is executed t
180. ly boot the module once installed This setting can be changed with the ft server utility or the NEC ESMPRO Manager For more information see Chapter 5 Make sure to provide the same hardware configuration on both groups Use the same slots and sockets on both groups Do not install those devices having different specifications performance or features Before removing the setscrews from the CPU and PCI modules place the desired module off line using the ft server utility or the NEC ESMPRO Manager When replacing the CPU or PCI module wait more than 5 minutes after removing it to mount a new module When connecting a SCSI device such as a tape drive to the SCSI connector at the back of a PCI module the server needs to be powered off System Upgrade 8 5 3 5 INCH HARD DISK DRIVE The 3 5 inch hard disk drive bay in front of the server contains six slots in which hard disks with the SCA2 interface are installed The figures used in this section show the rack mount model The orientation is the only difference from the tower model IMPORTANT m Do not use any hard disks that are not authorized by NEC Installing a third party hard disk may cause a failure of the server as well as the hard disk Purchase hard disks of the same model in pair Contact your sales agent for hard disk drives optimum for your server m The OS starts from the hard disk that is mounted in Slot 1 of the primary module whose POWER LED is on m If
181. m Information Management Provides the function to make a back up copy of your data Without the backup data the system specific information and or configuration may not be restored TIPS For information on making backup copy of system information see the separate volume User s Guide Setup Only the authorized personnel are allowed to restore the backup data Maintenance 6 11 RELOCATING STORING THE NEC Express5800 ft series Follow the procedure below to relocate or store the server Users should not attempt to remove the rack mountable server from the rack assembly A WARNING Do not attempt to remove the server To avoid the risk of personal injury users should not attempt to remove the server from the rack assembly Removal of the server from the rack assembly should be performed by suitably trained maintenance personnel oS A CAUTION S A Observe the following instructions to use the server safely There are risks of a fire personal injury or property damage See PRECAUTIONS FOR SAFETY in AN Chapter 1 for details e Never attempt to lift the server only by yourself e Do not install the server in any place other than specified e Do not connect disconnect any interface cable with the power cord of the server plugged to a power source IMPORTANT m If the server needs to be relocated stored due to a change in the floor layout to a great extent contact the sales ag
182. module for Group1 PCI module for Group2 PCI module for Group1 CPU module for Group2 Rack mount model 10 11 12 13 14 15 16 17 18 General Description 2 11 Serial port A connector Connected to a device that has a serial interface For maintenance use only AC inlet B for Group1 PC socket for plugging a power cord for Group1 If you desire to make the PCI module for Group1 primary use this inlet to connect the power cord first Serial port B connector Connected to a device that has a serial interface For maintenance use only USB connectors Tower model from top USB1 USB2 Rack mount model from left USB1 USB2 Connected to devices that support the USB interface Connect the keyboard with mouse to USB 1 connect the USB floppy disk drive to USB 2 AC inlet A for Group2 PC socket for plugging a power cord for Group2 If you desire to make the PCI module for Group2 primary use this inlet to connect the power cord first Monitor connector Connected to the display unit SCSI connector Used for connecting external SCSI devices PCI module status LED 1 See LEDs in this chapter for details PCI module status LED 2 See LEDs in this chapter for details PCI board slot status LED Slot1 See LEDs in this chapter for details PCI board slot status LED Slot2 See LEDs in this chapter for details PCI board slot status LED Slot3 See LEDs
183. module normally installed in OS at occurrence of system fault Remote Executable from remote management PC by using NEC ESMPRO Manager Local Executable on local server by using ft server utility Not support 5 52 Installing and Using Utilities Configure the system settings using the ft server utility in the following procedure The system cannot be configured using the NEC ESMPRO Manager 1 Select General on the main window of the ft server utility The General window appears 2 Check the property to modify on the General window or cancel the check Click Execute Sample screen of ft server utility System Action Setting Quickly Dump When System Crash B Firmware Automatically Update Module Start Up Automatically CPU module screen Main window Installing and Using Utilities 5 53 BMC Firmware Update The firmware of the BMC on the PCI module can be updated The base management controller BMC is the processor exclusively used for monitoring the system s operating environment faults and controlling of the system The BMC firmware can be updated by using the BMC firmware update utility Both NEC ESMPRO Manager and the ft server utility can start the BMC firmware update utility To update the BMC firmware the firmware image file must be updated on the managed server in advance On the BMC firmware update screen specify the path of the image fil
184. n Settings menu and press Enter the screen for setting the information on the device connected to the host adapter appears The parameters of the setting items and their factory settings are the same as those shown in the table for SCSI Device Settings IMPORTANT m The settings can be made for each SCSI bus and SCSI ID Check the SCSI ID of the target device before changing the settings m The factory settings are the same for both SCSI bus 0 and SCSI bus 1 m The following items can be changed by setting Adapter Configuration in Host Adapter Settings to Manual Enable Device Enable LUNs Negotiate Wide Negotiate Sync Tagged Queuing Sync Offset Sync Period Exec Throttle System Configuration 4 35 Selectable Boot Settings If you put the cursor on Selectable Boot Settings with keyboard cursors J and 7 in the Configuration Settings menu and press Enter the screen for setting the information on the start from the device connected to the host adapter appears Submenu item Parameter Description Selectable Enabled Specify whether the boot from SCSI device can be SCSI Boot Disabled selected or not SCSI Bus 0 Select the bus to which the started SCSI device is 1 connected SCSI Boot ID 0 1 2 3 4 5 6 7 Set the SCSI ID of the started SCSI device 8 9 10 11 12 13 14 15 SCSI Boot Lun 0 1 2 3 4 5 6 7 Select the number of the
185. nce General Description 2 35 Floppy Disk Drive A USB floppy disk drive is attached to the main unit It allows you to read and write save data using floppy disks The USB floppy disk drive accepts the following types of floppy disks m 2HD floppy disk 1 44MB m 2DD floppy disk 720KB Insert Remove Floppy Disk Before inserting a floppy disk into the drive make sure that NEC Express5800 ft series is on and that the drive s USB cable is connected to the USB connector at the back of the server Insert a floppy disk into the drive firmly with the label side up and its protective shutter facing the drive TIPS m You cannot physical format floppy disks on the USB floppy disk drive Use formatted floppy disks m If you power on or restart NEC Express5800 ft series with a floppy disk left in the drive the server will access the floppy disk to start the system Unless a system exits on the FD the server will be unable to start To remove a floppy disk from the drive press the eject button TIPS Before removing a floppy disk make sure that the access LED is off If you eject a floppy disk while the LED is on the stored data could be damaged 2 36 General Description Use of Floppy Disk You may need to store important data on floppy disks Since the floppy disk is a very delicate medium you must handle it with extra care Push the floppy disk gently into place Attach the label on a proper po
186. ndard configuration at the time of shipment the SCSI disks are inserted to the slot 1 of the PCI modules for Group 1 and Group 2 3 4 Linux Setup and Operation REPLACING 3 5 INCH HARD DISK DRIVE Follow the procedure below to remove the failed hard disk If the hard disk fails it should be replaced with new device with the server powered on How to Locate Failed Disks This section describes a procedure to locate failed disks 1 Open Data Viewer from ESMPRO Manager If trouble occurs the color changes from green to red In this case you will notice that there is trouble with both the SCSI Enclosures ID 41 and ID 42 z Fo Melo press FE ascii a fa ha oF aS olo wl 2 Check the SCSI Enclosures ID 41 and ID 42 on the tree See the path information in General Information of SCSI Slot to locate a group of 3 5 inch hard disk drive bays that corresponds to each enclosure For Helo press FI The table below shows the path information on Groups and 2 Slot PCI module SCSI adapter SCSI bus Group 10 5 0 Group2 11 5 0 Linux Setup and Operation 3 5 See the path information in General Information of SCSI Slot ID 41 1 It shows that PCI module SCSI adapter and SCSI bus are 10 5 and 0 respectively SCSI Bus 0 10 5 0 This allows you to find that SCSI Slot ID 41 1 belongs to Group 1 SCSI slots under SCSI Enclosure ID 41
187. ndow of NEC ESMPRO Manager is also red error To prevent such misjudgment connect unused LAN cards to each other by cross LAN cables and run vndctl add 4 and vndctl up 4 Event Log I O error is recorded in the log at OS startup The following message may be displayed on the screen or recorded in the log if a USB floppy disk drive is connected at OS startup However this will not impact operations in the description below represents an alphanumeric character Partition Check sdg lt 6 gt I O error dev Command sector 0 T O error dev Command sector 0 unable to read partition table ESMCpuPert related logs are recorded in the system event log If NEC ESMPRO Agent cannot get performance information from the OS due to a temporary resource shortage or high load ratio on the system it will record the following event log However the operations are not affected in the description Y and X represent alphanumeric characters YY YY may not be obtained Source ESMCpuPerf EventID 9005 Description Cannot get system performance information now YYYY Code xxxx If NEC ESMPRO Agent cannot get information it will treat the load ratio as 0 So if NEC ESMPRO Agent cannot get information continuously the CPU load ratio may appear lower than the actual value EvntAgnt log is recorded in the application event log This event does not have any influence on the system not on
188. ne help or contact your sales agent for the setting items different from those in this document Start The procedure of starting Fast UTIL is described below Notes Note the following before starting Fast UTIL m Settings for built in hard disk Leave the settings for the built in hard disk as they are at shipment The built in host adapter is specified as QLA12160 Ultra3 2000 in the Select Host Adapter dialog box m Settings of built in SCSI controller installed in each group Mount only the PCI module which has the built in SCSI controller that you want to check the settings and start Fast UTIL Remove the other PCI module from the system Do not change the factory settings of the built in SCSI controller Although there may be descriptions that the SCSI BIOS of the host adapter needs to be configured in manuals for tape devices etc this server does not require modifications to the settings Do not change the settings 4 30 System Configuration Start Procedure Start Fast UTIL in the procedure below 1 Turn on the power of the server The start message appears on a screen in the middle of POST Press Q and Ctrl together Fast UTIL is started IMPORTANT Press these keys before message QLogic Adapter using IRQ number x or later appears lt Example gt QLogic Corporation QLA 1216x PCI SCSI ROM BIOS Version X XX Copyright C QLogic Corporation 1993 2001 All rights reserved www qlogic
189. ng and Using Utilities Procedure in the ft server utility 1 On the main window of the ft server utility select the target component The screen of the target component appears 2 Check the current status of the target CPU module with the LEDs 3 Select the dump acquisition method on Dump of the CPU module screen and click Execute A certain time is required for the dump acquisition The dump is stored to the system defined location on the server The result of the dump acquisition can be registered in the syslog 4 Start the component Sample screen of ft server utility CPU Module Ib 0 ft Server Utility MIBF Clear kK Clear gt CPU Module Start Sto SOT Starto CPU Module Diagnosis HEWES Firmware Update gt Version gt Board Switch kK Change gt yp Dump When Module Dump Without gigroin System Current state DUPLE Main window CPU module screen Installing and Using Utilities 5 51 Setup of System Operation The following properties can be set as the operation setup of the whole system m Quick dump If this property is enabled by checking Enable on the setup screen the dump is acquired in parallel with the system startup if a fault occurs in the system If this property is disabled the dump is acquired by the dump function normally provided by OS The initial setup value is Enable This value cannot be changed m Auto firmware update If anew CPU module containing BI
190. nitor type does not Illegal monitor type is e Select Get Default Value offset match CMOS Run specified from the Setup menu SETUP e Clear the CMOS data 0230 System RAM Failed at DIMM is faulty e Replace DIMM offset e Replace the CPU module board 0231 Shadow RAM Failed at DIMM is faulty e Replace DIMM e Replace the CPU module board Troubleshooting 7 15 On screen error message Cause Action 0232 Extend RAM Failed at address line DIMM is faulty e Replace DIMM e Replace the CPU module board 0233 Memory type mixing detected DIMMs of the different types are installed Replace DIMM with appropriate one 0234 Single bit ECC error DIMM is faulty e Replace DIMM e Replace the CPU module board 0235 Multiple bit ECC error DIMM is faulty e Replace DIMM e Replace the CPU module board 0250 System battery is dead Replace and run SETUP NvRAM battery is dead Replace the PCI module board 0251 System CMOS checksum bad Default configuration used NvRAM is faulty e Re configure using the Setup menu e Replace the PCI module board 0252 Password checksum bad Password cleared NvRAM is faulty e Re set the password in the Setup menu e Replace the PCI module board 0260 System timer error PCI module board is faulty Replace the PCI module board 0270 Real time clock error RTC is faulty Replace t
191. nitoring and choose Disabled in BIOS setup utility See SYSTEM BIOS SETUP page 4 2 for details of the setting m The selection of Continue With Format in Low Level Format causes all data in disks to be lost Low Level Format Formats the device selected in Continue With Format physically If you select Do Not Format Disk the previous menu appears again m Verify Disk Media Verifies the device selected in Continue With Verify If you select Do Not Verify Media the previous menu appears again m Select Different Disk Selects another SCSI device on the same SCSI bus Select Host Adapter If you select Select Host Adapter from the Fast UTIL Options menu the list of the host adapters installed in the main system is displayed Select an adapter to change its settings IMPORTANT The adapter QLA 12160 Ultra3 2000 is used for built in hard disk Do not select it The utility menu which is used to format or verify the connected SCSI devices appears System Configuration 4 37 Exit Fast UTIL Termination and Storage of Fast UTIL After changing the settings press Esc several times to display the Fast UTIL Options menu If you select Exit Fast UTIL from the menu the screen for terminating Fast UTIL appears However if the settings are different from those before the start the screen prompting you to save the settings appears before the display of the termination screen
192. nk PCI module 1 Fatal PCI bus error Cor0 CLK Alm 00 Amber Blink CLOCK board CI ock alarm lower limit Cor0 CLK Alm 02 f Amber Lit CLOCK board Fatal Clock alarm lower limit Cor0 CLK Alm 07 Amber Blink CLOCK board CI ock alarm upper limit Cor0 CLK Alm 09 fAmber Lit CLOCK board Fatal Clock alarm upper limit Cord FAN Alm 01 Amber Blink PCI module 1 Cooling fan1 alarm Check to see if dust is Cor0 FAN Alm 02 Amber Blink PCI module 1 Cooling fan2 alarm accumulated on the Cor0 FAN Alm 03 Amber Blink PCI module 1 Cooling fan3 alarm internal fans Check also if Cor0 FAN Alm 04 Amber Blink PCI module 1 Cooling fan4 alarm dle ripe lf not Cor0 FAN Alm 05 Amber Blink PCI module 1 Cooling fan5 alarm solved by the ERA contact your sales agent Cord offline Green Blink PCI module 1 PCI module logically isolated Start the PCI module by ft sever utility or dismount and remount that module If not solved by the above contact your sales agent Cor0 removed Green Blink PCI module 1 PCI module detached Dismount and remount the PCI module If not solved by the above contact your sales agent CorQ Temp Alm Amber Blink PCI module 1 Temperature alarm lower Check to see if dust is 00 limit accumulated on the Cord Temp Alm Amber Lit PCI module 1 Fatal temperature alarm internal fans Check also if 02 lower limit the fan cables are Cord Temp Alm Amber Blink PCI module 1 Temperature alarm upper C
193. nstall a driver and establish a dual configuration 8 44 System Upgrade 1 Mount the N8804 001P1 100BASE TX adapter to the slot with the same number in PCI module 1 and 2 and then start the OS 2 Build a dual LAN configuration For the setting procedure see Configure expanded LAN board described later or Set Dual LAN Card Configuration in the separate volume of User s Guide Setup PCI Board Status LED Indications Rane Description Action Green Duplex is specified Configure duplex however the server Reapply the driver works in simplex mode Off The PCI board is In non duplex mode no specific problem occurs properly installed and operating in non duplex mode Does not depend on simplex or duplex mode The PCI board is The system is operating normally in duplex mode properly installed and duplex is configured The PCI board is not Mount the PCI board correctly installed yet the PCI If the PCI board was not mounted there is no board is installed problem incorrectly or the Check the condition of power unit power is not supplied Remount the PCI module Red In the process of Wait for a while until the indication changes If the configuring or indication does not change check the status of the canceling the duplex installed PCI board slot using NEC ESMPRO mode Manager Although the PCI Make the installed PCI board slot online from NEC board is m
194. ntry Password alphanumeric screen With a user password accessing the characters SETUP menus is restricted This option is available only if the Supervisor Password is specified Password on Enabled Specify whether to request a password entry at boot Disabled boot up Supervisor password setup is required beforehand When the supervisor password is specified and this option is disabled the BIOS assumes that a system boot attempt is made by a user Power Switch Unmasked Enable or disable the POWER switch on the Mask Masked server If Masked is selected power off with the POWER switch becomes unavailable after OS boot up Forced shut down also becomes unavailable Forced shut down is a feature to shut down by pressing the POWER switch for over four seconds Option ROM Unmasked Enable or disable key entries during optional Menu Mask Masked ROM expansion Factory set System Configuration 4 21 System Hardware Move the cursor onto System Hardware to display the System Hardware menu Hain fidvanced Security System Harduare Boot Exit Item Specific Help Thernal Sensor Menu gt Vake On Events AC LINK Last State Waiting time for AC LINK 9 Error Log Initialization Enter gt Console Redirection gt fthenory ae Enter To make a selection for Thermal Sensor Wake On Event Console Redirection and ftMemory first select a desired option and press Enter to displ
195. nu and Changes the value parameter of the selected item When a Enter Esc F1 F9 F10 submenu option an option preceded by is selected these keys are disabled Press Enter to choose the selected parameter Displays the previous screen Press F1 when you need help on SETUP operations The help screen for SETUP operations appears Press Esc to return to the previous screen Sets the default parameter to the parameter of the currently displayed item The default parameter may differ from the factory setting Save configuration values and exit System Configuration 4 5 Configuration Examples The following describes examples of configuration required to use software link features or for system operations Link with Management Software To use the management PC with NEC MWA installed for remote operations m Remote operation via LAN Select Advanced Advanced RomPilot Support Enabled Remote operation via direct connection using cross cable Select System Hardware Console Redirection gt Console Connection Direct m Remote operation via WAN Select System Hardware Console Redirection gt Console Connection Via Modem UPS To link power supply with the UPS m To power on the server when power is supplied from the UPS Select System Hardware gt AC LINK gt Power On m To keep the server off powered even when power is sup
196. o the host adapter appears The table below shows the parameters of the setting items and their factory settings IMPORTANT The settings can be made for each SCSI bus Submenu item Parameter Description SCSI Bus0 SCSI Bus1 Disconnects OK Yes Yes Specify whether the disconnection of No No SCSI devices from the SCSI bus is enabled or disabled On Bus0O select No for ID8 Check Parity Yes Yes Specify whether the parity check is No No provided or not Enable LUNs Yes Yes Specify whether more than one LUN No No numbers are given to SCSI ID Enable PPR Yes Yes Do not change the factory setting No No Enable Device _ Yes Yes Do not change the factory setting No No Negotiate Wide Yes Yes Specify whether the wide 32 bits No No transfer is enabled or disabled Negotiate Yes Yes Specify whether the synchronous Synchronous No No transfer is enabled or disabled Tagged Queuing Yes Yes Do not change the factory setting No No Sync Offset 00 02 04 06 08 00 02 04 06 08 Select the proper offset value in 10 12 14 16 18 10 12 14 16 18 synchronous transfer 20 22 24 20 22 24 Sync Period Transfer Rate Transfer Rate Select the proper speed in Mbytes sec Mbytes sec synchronous transfer 9 160 Ultra3 9 160 Ultra3 SCSI La 10 80 Ultra2 10 80 Ultra2 SCSI SCSI 12 40 Ultra 12 40 Ul
197. ocessor 2 Install the CPU appropriate to the server 0B30 CPU FAN 1 Alarm e Dusts are clogged in fan e Replace the fan occurred e Fan is faulty e Replace the CPU module 0B31 CPU FAN 2 Alarm e CPU module board is faulty board occurred e Connect fan cable properly 0B32 CPU FAN 3 Alarm e Dusts are clogged in fan e Replace the fan occurred e Fan is faulty e Replace the CPU module e CPU module board is faulty board e Connect fan cable properly 0B40 Invalid System Configuration Data e Configuration error in SETUP e CPU PCI module board is faulty e Reset the setting by selecting Yes at Reset Configuration Data e Replace the CPU PCI module board 0B41 System Configuration Data Read error e Configuration error in SETUP e CPU PCI module board is faulty e Reset the setting by selecting Yes at Reset Configuration Data e Replace the CPU PCI module board 0B42 Resource Conflict Configuration error in SETUP Correct device configuration in SETUP 0B43 Warning IRQ not Configuration error in SETUP Correct settings in SETUP configured 0B44 Expansion Rom not Configuration error in SETUP In SETUP disable initialized decompression of expansion ROM on unnecessary optional PCI cards 0B45 System Configuration Data Write error e Configuration error in SETUP e CPU PCI module board is faulty e Reset the setting by selecting Yes at
198. ode Amber Amber Green Off The PCI module 2 is Wait for the PCI module 2 to performing diagnosis start When the PCI module 2 Diag starts and duplex mode is The PCI module 1 established the indications operates in simplex will return to normal mode Off Off Off Off Only the PCI module 2 Check if the power cord is is on standby AC connected correctly power is supplied Check the condition of through the cord but breaker and UPS the system has not Check if the power unit is been powered on yet connected correctly AC power is not Remount the PCI module 1 supplied to the PCI If the problem persists module 1 contact your sales agent Off Off Green Off The PCI module 2 is Wait for the OS to start After performing diagnosis the OS starts check the Diag Status LEDs and then take AC power is not the appropriate actions supplied to the PCI If the problem persists module 1 contact your sales agent CPU Module Status LEDs 1 2 The CPU module has two LEDs Combined the two LEDs show the status of CPU modules See NAMES AND FUNCTIONS OF COMPONENTS page 2 6 for the locations of LEDs 1 2 General Description CPU 1 CPU 2 Status Status Status Status Description Action LED1 LED2 LED1 LED2 Off Green Off Green The CPU module operates normally in duplex mode Off Amber Red Off The CPU module 2 is Start the CPU module 2 from ft on standby The CP
199. of a danger action may not always be indicated SYMBOLS USED IN THIS USER S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock Indicates a risk of an injury due to heat Indicates a risk of catching your fingers Indicates a risk of a fire or smoke Indicates a general precaution or warning that is not defined herein Indicates a risk of losing eyesight due to laser beam Indicates a risk of an injury or damage to physical assets due to a hazardous material PEeRRPPEP Prohibited actions Indicates a general prohibition that is not defined herein Do not disassemble repair or modify the equipment Otherwise there is a risk of an electric shock or fire OO Mandatory actions Unplug the server Otherwise there is a risk of an electric shock or fire Indicates a general action to take that is not defined herein Make sure to follow the instructions oa NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio comm
200. on Indicates the type of the installed Processor CPU view only Processor Speed 2 40GHz Indicates the clock speed of the installed CPU view only Cache RAM 512KB Indicates the cache RAM size view only System Memory 584KB Indicates the total size of the basic memory view only Extended Memory Extended memory size Indicates the total size of the extended memory view only BIOS Version Version of BIOS Indicates the version of the system BIOS view only System Time HH MM SS Specify the current time System Date MM DD YYYY Specify the current date Language English US Select a language in which the Frangais SETUP is displayed Deutsch Only English US is supported Italiano currently Espanol Primary Master CD ROM Indicates device type connected to IDE Primary master View only Factory set IMPORTANT Check and adjust the system clock before operation in the following conditions After transporting the equipment After storing the equipment After the equipment halt under the conditions which is out of the guranteed environment conditions temperature 10 to 35 C humidity 20 to 80 Check the system clock once in a month It is recommended to operate the system clock using a time server NTP server if it is installed on the system which requires high level of time accuracy If the system clock becomes delayed or advanced remarkably as time pass
201. on the disconnected PCI module Also if you try to mount the CD ROM drive on the disconnected PCI module the OS displays the following error and continues to try installing the CD ROM drive based on the information of the status of the PCI module not duplicated As a result you will not be able to access to the CD ROM drive even after the PCI module is duplicated System restart is required for recovery status timeout status Oxff Busy drive not ready for command ATAPI reset timed out status Oxff reset timed out status Oxff Troubleshooting 7 29 O Is the CD ROM device mounted Perform the following procedure and check if you can access to the CD ROM again Login to the system as a user with a root authority 2 Seta CD ROM to the CD ROM drive on the PCI module Group 1 and then execute the following command mount mnt cdrom If you use the CD ROM drive on the PCI module Group 2 execute the following command mount mnt cdrom1 O Is proper device mounted Mount mnt cdrom to use the PCI module Group 1 or mnt cdrom1 to use the PCI module Group 2 Fail to access the hard disk O Is the hard disk applicable to the server Operation of any device that is not authorized by NEC is not guaranteed O Isthe hard disk properly installed Make sure to lock the hard disk with the lever on its handle The hard disk is not connected to the internal connector when it is not completely installed
202. onnected securely If not 07 limit solved by the above Cor0 Temp Alm Amber Lit PCI module 1 Fatal temperature alarm contact your saes agent 03 upper limit 7 6 Troubleshooting Indication E2 ee Explanation Procedure Corl 12vAlm00 Amber Blink PCI module 2 12 V power voltage alarm Contact your sales agent lower limit Corl 12vAlm02 Amber Lit PCI module 2 Fatal 12 V power voltage alarm lower limit Corl 12vAl m07 Amber Blink PCI module 2 12 V power voltage alarm upper limit Corl 12vAlm09 Amber Lit PCI module 2 Fatal 12 V power voltage alarm upper limit Corl 2 5vAlm Amber Blink PCI module 2 2 5 V power voltage alarm 00 lower limit Corl 2 5vAlm Amber Lit PCI module 2 Fatal2 5 V power voltage 02 alarm lower limit Corl 2 5vAlm Amber Blink PCI module 2 2 5 V power voltage alarm 07 upper limit Corl 2 5vAlm Amber Lit PCI module 2 Fatal2 5 V power voltage 09 alarm upper limit Corl 3 3vAlm Amber Blink PCI module 2 3 3 V power voltage alarm 00 lower limit Corl 3 3vAlm Amber Lit PCl module 2 Fatal3 3 V power voltage Contact your sales agent 02 alarm lower limit Corl 3 3vAlm Amber Blink PCI module 2 3 3 V power voltage alarm 07 upper limit Corl 3 3vAlm Amber Lit PCI module 2 Fatal3 3 V power voltage 09 alarm
203. ool m If you have replaced the module attach an HDD ID label indicating the module number to the upper part of the screw fixing the module TIPS The primary PCI module is the one whose POWER LED is on 8 30 System Upgrade Precautions m If you remove a PCI module during operation dual configuration of its internal hard disks will be cancelled If you mount the module again the dual configuration will be restored automatically However do not perform a system shutdown or remove any of the PCI modules before the dual configuration is completed Otherwise hard disk data could be corrupted m Removing the primary active module will cause unexpected trouble Be sure to remove the secondary inactive module m When the secondary BMC is not in synchronous condition removing the PCI module on the primary BMC will lose the SG data system data If one of the STATUS LEDs is blinking in red do not remove the PCI module associated with another STATUS LED When DC power is off BMC 1 BMC 2 Status Off Primary Blinking in red Do not remove the PCI module on Primary Secondary BMC side At 1 second intervals BMC Sync disabled Off Primary llluminates red Do not remove either PCI modules Secondary During BMC Sync Off Primary Blinking in red Do not remove either of the PCI modules or Secondary control the AC DC power before the LED At 0 5 second inte
204. opped 0 overruns 0 frame 0 TX packets 0 errors 0 dropped 0 overruns 0 carrier 0 collisions 0 txqueuelen 100 RX bytes 6664 6 5Kb TX bytes 0 0 0 b Interrupt 19 Base address 0xd000 Appendix A Specifications 7 NEC Express5800 320Lb NEC Express5800 320Lb R N N8800 057F N8800 058F CPU Type Intel Xeon Processor x 1 Clock second cache 2 4GHz 512KB Number of processors 1 Chipset Server Works Server Set III GC LE Memory Standard 512MB 256MB x 2 Each module has two DIMMs in standard configuration Maximum 6GB The standard DIMM must be replaced Expansion unit 2 DIMMs 256MB x 2 512 MB x 2 1GB x 2 Memory module DDR200 SDRAM DIMM Registered Type Error check ECC Graphics VRAM CT69000 VRAM 2MB Auxiliary Floppy disk standard 3 5 inch drive x 1 USB input Hard disk standard None device Hard disk maximum 879 0GB 146 5GB x 6 The user area is reduced to a half of the physical capacity due to software mirroring CD ROM standard ATAPI interface x 2 Load on tray type x24 speed File bay 5 25 inch None 3 5 inch 6 slots Additional PCI 6 slots slot 2 slots are used for graphics board LAN interface 1000BASE 1 100BASE 1X 10BASE T 2 ports 100BASE TX 10BASE T 2 ports External USB 4 pin 2 ports 2 ports are used by keyboard and external USB interface FDD Serial D sub 9 pin 2 ports
205. or 5 years after discontinuance of the product 1 20 Precautions for Use Advice for Your Health Prolonged use of a computer may affect your health Keep in mind the following to reduce stresses on your body Sit in a good posture Sit on your chair with your back straight If the desk height is appropriate you will slightly look down at the screen and your forearms will be parallel to the floor This good work posture can minimize muscle tension caused by sedentary work If you sit in a bad posture for example sit round shouldered or with you face too close to the display you may easily suffer fatigue or have your eyesight affected Adjust the installation angle of Display Most types of displays allow you to adjust the angle vertically and horizontally This adjustment is very important to prevent the reflection of light as well as to make the screen more comfortable to see Without this e adjustment it is difficult to maintain a good work posture and may get tired soon Be sure to adjust the angle before using the display Adjust Brightness and Contrast Displays allow you to adjust brightness and contrast Optimum brightness and contrast vary depending on the individual age brightness of the room etc you need to make an adjustment accordingly If the screen is too bright or too dark it is bad for your eyes Adjust the installation angle of Keyboard Some types of keyboards allow you
206. ot remove the lithium battery Disconnect the power plug before working with the server gt A CAUTION fp S Observe the following instructions to use the server safely There are risks of fire personal injury or property damage See PRECAUTIONS FOR SAFETY A A in Chapter 1 for details Do not install or remove components by a single person Do not install the server leaving the cover removed Make sure to complete component installation Do not pinch your finger s High temperature System Upgrade 8 3 ANTI STATIC MEASURES The server contains electronic components sensitive to static electricity Avoid failures caused by static electricity when installing or removing any optional devices m Wear wrist straps arm belts or anti static gloves Wear wrist straps on your wrists If no wrist strap is available touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body Touch the metal part regularly when working with components to discharge static electricity m Select a suitable workspace Work with the server on the anti static or concrete floor When you work with the server on a carpet where static electricity is likely to be generated make sure take anti static measures beforehand m Use a worktable Place the server on an anti static mat to work with it m Clothes Do not wear a wool or synthetic cloth to work with th
207. ou enter an incorrect password three times the startup will be unsuccessful In this case turn off the power and then turn it on again after waiting 30 seconds to boot the server IMPORTANT Do not set a password before installing the OS 8 Upon completion of POST the OS will start up Behavior at Occurrence of Error If POST or OS startup does not finish normally the server will reboot itself automatically At the time of reboot it will select the other CPU PCI module and run POST or OS startup In this manner the server retries POST or OS startup with different combinations of CPU PCI modules If POST does not finish normally with any combinations the server will stop with the state of DC OFF While performing retries the server displays or registers the error types For details of error messages see Chapter 7 Troubleshooting POST Error Messages When the server detects an error during POST it will notify you of the occurrence in the following manners m Displays an error message on the display unit m Displays an error message on the LCD m Makes a beeping sound For details see Error Messages on the Liquid Crystal Display LCD in Chapter 7 These notification methods are described in POST Error Messages in Chapter 7 IMPORTANT Before you contact your sales agent write down the error messages and patterns of the beeping sound They will serve as helpful information at the time of maintena
208. ounted it is ESMPRO Manager offline or not Mount the PCI board correctly functioning System Upgrade 8 45 N8104 84 1000BASE SX Adapter Consult your sales personnel for details when purchasing this hardware IMPORTANT Note the following about this product m It is advisable to add this product to such environment that each system is used for a different purpose ex system line maintenance monitoring and multiple accesses do not occur simultaneously m If there are multiple accesses the processing power and transmission speed may be somewhat affected m This product may require the revision of software and hardware in some cases Ask your sales agent Slots to install the board PCI slot N code Name Group 1 Group 2 Remarks 1 2 3 1 2 3 N8104 84 1000BASE SX Adapter V v Vv vy Each PCI module can contain one board only V Can be installed Cannot be installed m About network setting Make settings of the network after installing the N8104 84 1OOOBASE SX connection board and starting the system For the setting procedure see Configure expanded LAN board described later or Set Dual LAN Card Configuration in the separate volume of User s Guide Setup IMPORTANT m Insert the N8104 84 1000BASE SX connection board after the installation of the OS is completed Use the N8104 84 1000BASE SX connection board
209. p Bring Up Bring Down Press the Bring Up button to bring the CPU Bring Up Module up press the Bring Down button to bring the CPU Module down Press the Dump button to hold Dump Dump Time of last fault the MTBF information Press the MTBF Clear button to clear Type Use Threshold Threshold 600 Sec Current Faults o MTBF Clear p Diagnostics Information Time of last un Result Message Test Number Press the Diagnostics button to diagnose the CPU Module TE Normal Warning I Abnormal Diagnostics Z Maintenance screen of CPU module CPU Module CPU Module Maintenance Installing and Using Utilities 5 41 Procedure in the ft server utility Start 1 Select the target component from the main window of the ft server utility The screen of the target component appears Check the current state of the target component with the LEDs 3 Click the Up button of the target component A certain time is required for the start The start result can be confirmed by the LEDs on the target component The result of the start operation is registered in the syslog Stop Stop before replacing components 1 Select the target component from the main window of the ft server utility The screen of the target component appears 2 Check the current state of the target component with the LEDs Click the Down button of the target component A
210. plied from the UPS if the POWER switch was used to power off Select System Hardware gt AC LINK gt Last State m To keep the server off powered even when power is supplied from the UPS Select System Hardware gt AC LINK gt StayOff Keyboard To set NumLock and key repeat Select Advanced Keyboard Features and set each item 4 6 System Configuration Security To set passwords on the BIOS level Select Security gt Set Supervisor Password and enter a password Set Supervisor password first then User password To enable disable the POWER switch Select Security Power Switch Mask Unmasked Select Security Power Switch Mask gt Masked IMPORTANT Masking the POWER switch disables forced shutdown see Chapter 4 as well as power on off using the POWER switch Serial Devices To setup serial devices Select Advanced Peripheral Configuration and setup each device Optional PCl related devices To install optional PCI board etc Select Advanced Option ROM gt PCI Slot n gt Enabled n Slot number to install the board Boot To change the boot order of devices connected to the server Select Boot and specify the boot order To display POST check results Select Advanced Advanced Boot time Diagnostic Screen Enabled You can also press Esc while the NEC log is on the screen to display POST check results To control
211. power not supplied unit Remount the PCI module Red Amber The PCI board is on a Wait for a while until the software control test oris indication changes If the preparing for the indication does not change operation check the status of the installed PCI board slot using NEC ESMPRO Manager Red Off Although the PCI board is Make the installed PCI board mounted it may be offline slot online from NEC or not be working ESMPRO Manager Mount the PCI board correctly 8 50 System Upgrade Configure SCSI topology If you expanded the Fibre Channel Controller to the PCI slot configuration of the topology is needed Follow the procedure below to set the SCSI topology 1 Decide the domain number on which the setting is performed from the proc scsi scsi file and the proc scsi topo file Execute the following command from the shell echo setdomain number gt proc scsi topo 2 Decide any SCSI bus number which is not used and then execute the following command from the shell echo bus number_type PCI_BUS_NO PCI_SLOT_NO CHANNEL_NO gt proc scsi topo number is a SCSI bus number type is a device type e g qla2x00 PCI_BUS_NO is 01 for the Fibre Channel controller of the PCI module 1 40 for the Fibre Channel controller of the PCI module 2 PCI_LSLOT_NO is a number of PCI slots in ascending order 0 1 2 from the left CHANNEL_NO is a channel number the first channel is 00 For the set
212. pport IMPORTANT PCI modules SCSI adapters SCSI buses and modules under the SCSI enclosure have impact on each other You need to be aware of this for example when you replace a PCI module For details see Impact When Module Status Changes in supplement Installing and Using Utilities 5 39 Procedure in NEC ESMPRO Manager Start 1 Select the target component in the FTServer tree Check the current state with the Status display on the target component screen Click the Bring Up button in the Maintenance screen for the target component A certain time is required for the start The start result can be confirmed by State on the target component screen The result of the start operation is reported by the NEC Express5800 ft series as an alert Stop Perform the procedure below before replacing a component 1 Select the target component in the FTServer tree 2 Check the current state with the State display on the target component screen Click the Bring Down button in the Maintenance screen for the target component A certain time is required for the stop The stop result can be confirmed by State on the target component screen The result of the stop operation is reported by the NEC Express5800 ft series as an alert Sample screen of NEC ESMPRO Manager 1 ci SONI DataViewer Ele Edt vew Tools Help 8 PCI Module A E Ja h aaa f Scio i m SONI ESMPRO MIB
213. r NEC Express5800 ft series system management applications NEC ESMPRO Manager is bundled to accessory CD ROM NEC EXPRESSBUILDER and NEC ESMPRO Agent is bundled to Linux for NEC Express5800 ft series Back Up CD ROM This manual describes the functions and features provided by NEC ESMPRO Manager and NEC ESMPRO Agent and the notes on their operations These applications are necessary for continuous operation of NEC Express5800 ft series Overview NEC ESMPRO Manager and NEC ESMPRO Agent are the server management software provided for the stable operation of a server system and effective system operations They can manage the configuration information and operating status of server resources to prevent server faults from occurring If a server fault occurs they detect the fault to notify the system Administrator of the occurrence This enables the system Administrator to take appropriate action against faults Importance of server management Constantly stable operation and less management workload are keywords in server management Stable operation of server Shutdown of a server immediately leads the customer to lose business opportunities and profits This requires servers to always operate in their perfect state If a fault occurs in a server it is necessary to detect the occurrence as soon as possible make clear the cause and take appropriate action The shorter the time taken from the occurrence of a fault to
214. r panel of server and the inside of the server must be kept dry Do not moisten them with water ae ee 9 Make sure that the server is powered off Unplug the power cord of the server from a power outlet Wipe off dust from the power cord plug with a dry cloth Soak a soft cloth in neutral detergent that is diluted with cold or warm water and squeeze it firmly Rub off stains on the server with the cloth prepared in Step 4 Soak a soft cloth in water squeeze it firmly and wipe the server with it once again 6 4 Maintenance 7 Wipe the server with a dry cloth 8 Wipe off dust from the fan exhaust opening on the rear of the server with a dry cloth Cleaning the Keyboard and Mouse IMPORTANT A keyboard and a mouse use USB interface You do not need to power off the server when connecting or disconnecting them Disconnect the keyboard from the server while the devices in the system the server and the peripheral devices remain turned on Wipe the keyboard surface with a dry cloth Then connect the keyboard to the server The mouse operation depends on the degree of smoothness of the internal ball rotation To keep the mouse ball clean use the mouse in a place with little dust Follow the steps below to clean the mouse regularly 1 Disconnect the mouse from the USB hub of the keyboard while the server remains powered on 2 Turn the mouse upside down and rotate the mouse ball cover counterclockwise to remov
215. r the storage make sure to wait for a sufficient period of time to use them in the operating environment If the system clock goes out of alignment remarkably as time goes by though the system clock adjustment is performed contact your sales agent Chapter 7 Troubleshooting If the product does not work properly see this chapter before deciding that it is a breakdown 7 2 Troubleshooting TO LOCATE THE ERRORS Use NEC ESMPRO to monitor the occurrence of fault during the system operation Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC Check whether any alert is reported on the Operation Window Data Viewer or Alert Viewer of NEC ESMPRO Manager Example Determine type and location of server workstation trouble Troubleshooting 7 3 ERROR MESSAGES If the NEC Express5800 ft series enters the abnormal state the error is posted by various means This section explains the types of error messages Error Messages by LED Indication The LEDs on the front and rear panels of the NEC Express5800 ft series and near the handles of hard disks inform the user of the various server statuses by the colors and the patterns of going on going off and flashing If trouble seems to have occurred check the LED indication For the LED indication and meanings see Chapter 2 Error Messages on the Liquid Crystal Display LCD The LCD on the front panel of the NEC Express
216. related Functions When you want to use maintenance related functions of the NEC Express5800 ft series contact your maintenance personnel Change of Installation States of CPU and PCI Modules If you dynamically change the configuration of the CPU or PCI module in the relevant system during review of the server information by using the data viewer the message prompting you to reconstruct the tree of the data viewer will appear If you click the Yes button the tree is reconstructed in the data viewer to reflect the change of the system configuration on the data viewer Clicking the No button does not cause the tree to be reconstructed in the data viewer If so the information in the data viewer may be different from the current system information because the change of the system configuration is not reflected on the data viewer Impact When Module Status Changes PCI modules SCSI adapters SCSI buses and modules under the SCSI enclosure have impact on each other For example when the Status item of a module changes to fault it may be caused by another module s error Therefore you need to check the status of the other modules based on alert information Status Color after Mounting a Hard Disk When creating a new mirror the status of the hard disk and its upper component SCSI enclosure will continue to change frequently after you mount a hard disk until the mirror is completed During this process the status color may
217. ress the POWER switch to turn off the server Unplug the power cord Remove the CPU module Detach the CPU air duct oh cB Dismount the heat sink using the dismount tool included with the additional CPU 6 Remove the CPU Affix an anti dust sheet on the CPU socket Place the adhesive part on the opposite side of the lever Any part of the sheet place off the socket 8 Install the CPU module 9 Connect the power cord 10 Press the POWER switch to power on the module 11 Verify that POST displays no error messages If POST displays an error message take a note on the massage and see the POST error messages listed in Chapter 7 8 28 System Upgrade Replacing CPU Follow the steps below to replace a failed CPU ck SONI Dataviewer Biel Ea File Edit yiew Tools Help SONI ESMPRO MIB HO CPU ID 0 20 SONI FTServer CPU Module ma S E CPU Module 1D 0 General Type Original OEM Processor W Update Model Name Family15 Model2 Stepping E Maintenance GDF Number SLEEP 5 CPU a Cartridge Revision CeuCID 0 20 Srey 10 BS CPUCID 0 21 Part Number 80532KC eesti BOM ID FNEBFUAVAE Serial Number o a DIMMCID 0 1 Thermal Reference Unknown E DIMM ID 0 2 Em oImM D 0 3 Em DIMMD 0 4 e DIMM ID 0 5 DEM EEPROM Part Unknown Max Frequency O MHz Core Information otage Omv c E CPU Module ID 2 ae Voltage Tolerance Omv El 4 PCI Module Low Voltage Tolerance Omv W
218. rmation on the NEC Express5800 ft series login to the system as a user with a root authority and then execute the following command logcollector Troubleshooting 7 37 Collection of the Memory Dump If a failure occurs the memory data should be dumped to acquire the required information IMPORTANT Consult with your sales agent before dumping the memory Executing memory dumping while the server is in the normal operation may affect the system operation m Restarting the system due to an error may display a message indicating insufficient virtual memory Ignore this message and proceed Restarting the system again may result in dumping improper data Preparing for Memory Dump Memory dumping with the DUMP switch may disable the server to restart In such a case it is required to force the server to shut down This forced shutdown however is not available if Masked is selected for Power Switch Mask on the Security menu of the BIOS setup utility SETUP because this setting disables POWER switch operation Follow the procedure below to change the setting to enable the forced shutdown and restart of the server 1 Power on the server and start the BIOS setup utility SETUP 2 Select Unmasked for Power Switch Mask in the Security menu 3 Save the configuration data and exit the SETUP Saving Dump Files
219. rt unclear incorrect or omitted in this manual contact the sales agent where you purchased this product 5 NEC assumes no liability arising from the use of this product nor any liability for incidental or consequential damage arising from the use of this manual regardless of 4 above PREFACE Welcome to the NEC Express5800 ft series NEC Express5800 ft series is a fault tolerant ft server focusing on high reliability in terms of fault tolerance in addition to high performance scalability and general versatility provided by NEC Express5800 series In the event of trouble its dual configuration will allow the system to instantaneously isolate the failed parts to assure non stop running operation will be moved smoothly from one module to the other minimizing damage to it You can use this NEC Express5800 ft series in a mission critical system where high availability is required By the use of Linux operating system it also provides outstanding openness for general purpose applications etc To make the best use of these features read this User s Guide thoroughly to understand how to operate NEC Express5800 ft series ABOUT THIS USER S GUIDE This User s Guide helps a user to properly setup and use the product Consult this guide to ensure safety as well as to cope with trouble during a system setup and daily operation Keep this manual handy This User s Guide is intended for users who ha
220. rvals stops blinking When DC power is on BMC 1 BMC 2 Status Blinking in Blinking in red Do not remove the PCI module on Primary green Secondary BMC side Primary At 1 second intervals BMC Sync disabled At 1 second intervals Blinking in Illuminates red Do not remove either PCI modules green Secondary During BMC Sync Primary At 1 second intervals Blinking in Blinking in red Do not remove either of the PCI modules or green Secondary control the AC DC power before the LED Primary At 0 5 second intervals stops blinking At 1 second intervals m When you remove a PCI module the system will be powered off automatically If there is a CD ROM in the drive eject it before removing the module m When you insert a PCI module while the system is off make sure that the newly inserted PCI module s BMC status lamp is off and then press the power switch m When replacing a PCI module and a CPU module replace one module and wait until dual configuration is established to replace the other module If you replace the both modules simultaneously dual configuration of either CPU modules or PCI modules may fail See Chapter 7 Troubleshooting System Upgrade 8 31 Removing PCI Module Follow the procedure below to remove the PCI module 1 Stop the PCI module you want to remove To this end use the ft server utility of the NEC ESMPRO Agent installed to your server or the Dat
221. rver from unauthorized user access If you forget the passwords you can clear them by following the procedure described in this section You can also use the same procedure to clear the CMOS data in the server IMPORTANT m Clearing the CMOS data restores the factory settings m To clear passwords or CMOS data power off the server To clear passwords or the CMOS data use the jumper switch on the PCI module board of the server The following figure illustrates the jumper switch location IMPORTANT Do not change any other jumper switch settings Any improper change may cause the server to fail or malfunction Use clips on pins 11 and 12 Pins for protecting clearing passwords 4 40 System Configuration m Pins for protecting clearing the passwords Place the clip on the two pins to clear the passwords Remove the clip from these pins to protect the passwords factory set m Pins for protecting clearing the CMOS data Place the clip on the two pins to clear the CMOS data Remove the clip from these pins to protect the CMOS data factory set The following describe the clearing procedure A WARNING QO A Observe the following instructions to use the server safely There are risks of death or serious personal injury See PRECAUTIONS FOR SAFETY in Chapter ZX m Do not disassemble repair or alter the server How to Clear CMOS Power off the NEC Express5800 ft series and unplug the bot
222. s a risk of overheating that could lead to a fire Do not plug the cord insecurely Insert the plug firmly into an outlet There is a risk of heat or fire due to poor contact If dust settles on the slots and it absorbs moisture there is also a risk of heat or fire Do not use nonconforming power cords Use the power cords specified by NEC If the rated current is exceeded there is a risk of a fire You also have to observe the following prohibitions to prevent an electric shock and a fire caused by damages of the cords Do not pull on the cord Do not pinch the cord Do not bend the cord Keep chemicals away from the cord Do not twist the cord Do not tread on the cord Do not place any object on the cord Do not use cords as bundled Do not alter modify or repair the cord Do not staple the cord Do not use any damaged cord Replace it with a new one of the same specifications For replacement procedures contact your sales agent 1 10 Precautions for Use Installation Relocation Storage and Connection A WARNING Disconnect the power cord s before installing or removing the equipment Be sure to power off the equipment and unplug its power cords from the wall outlet before installation relocation All voltage is removed only when the power cords are unplugged A CAUTION gt gt e p Do not hold the front bezel to lift the equipment The equipment weighs
223. sAlm Amber Lit PCl module 1 Fatal3 3 V power voltage 09 alarm upper limit CorQ 5 0vAlm Amber Blink PCI module 1 5 V power voltage alarm 00 lower limit Cor0 5 0vAlm Amber Lit PCI module 1 Fatal 5 V power voltage alarm 02 lower limit Cor0 5 0vAlm Amber Blink PCI module 1 5 V power voltage alarm 07 upper limit Troubleshooting 7 5 Indication _ erg Explanation Procedure Cor0 5 0vAlm Amber Lit PCl module 1 Fatal 5 V power voltage alarm Contact your sales agent 09 upper limit Cord 5 0vsAlm Amber Blink PCI module 1 5 V power voltage alarm 00 lower limit Cor0 5 0vsAlm Amber Lit PCI module 1 Fatal5 V power voltage alarm 02 lower limit Cor0 5 0vsAlm Amber Blink PCI module 1 5 V power voltage alarm os upper limit Cor0 5 0vsAlm Amber Lit PCI module 1 Fatal5 V power voltage alarm 03 upper limit Cor0 12vAl m 00 Amber Blink PCI module 1 12 V power voltage alarm lower limit Cor0 12vAlm02 Amber Lit PCI module 1 Fatal 12 V power voltage alarm lower limit Cor0 12vAlm07 Amber Blink PCI module 1 12 V power voltage alarm upper limit Cor0 12vAlm09 Amber Lit PCl module 1 Fatal 12 V power voltage Contact your sales agent alarm upper limit T r0 Bus PERR Green Blink PCI module 1 PCI bus parity error T r0 Bus SERR Green Bli
224. see Chapter 8 When the hard disk is properly installed the drive power LED for the hard disk is lit while the server is powered Fail to start the OS O Isa floppy disk in the floppy disk drive Take out the floppy disk and restart the server O Is the NEC EXPRESSBUILDER CD ROM in the CD ROM drive Take out the NEC EXPRESSBUILDER CD ROM and restart the server O Is the OS damaged Try to recover the system by executing fsck referring to System Repair in the separate volume of User s Guide Setup O Is grub used Check that etc grub conf is configured properly 7 30 Troubleshooting OS behavior is unstable O Have you changed kernel Make sure that you have not applied patches for general kernel or you have not changed the kernel installed for the device O Are you accessing to the directories or files under dev or proc NEC Express5800 ft series frequently saves and updates the information on the system operation and management at the following directories Thus if you access the directories or files under the following directories for example by using command it may affect the fault tolerant feature and cause the system to become unstable Make sure not to access to the directories or files dev mem proc kcore proc bus proc ft bb cpu 0 dump proc ide Cannot install Linux properly O Did you follow the precautions for installation Read the precautions for instal
225. seeecsaecaeesecsessecnaeeeceaecatesesneeees 6 7 OFF LINE MAINTENANCE UTILITY ces ceesscsssssesesesesseeecsecaeesesnessceseeeeesaeseseeeenerenenasenes 6 9 Starting the Off line Maintenance Utility 0 eee cseseecneeeeceseeecesecaeesecnesseceaeeeeaecatesesneeaes 6 9 Features of Off line Maintenance Utility eee eceesecneeeecneeeeceaeeeeesecaeesecseesecsaeeeeeaeeaeeeeens 6 9 RELOCATING STORING THE NEC Express5800 ft Series secesesccsseeeeeeceeeecsereecseeeeeens 6 11 vii Chapter 7 Troubleshooting ccccccseeesesscesceseessesevseseesseussevsousnesaessaesaeseseaesaeusnevans 7 1 TO LOCATE THE ERRORS oyicsieisats foes oat a a dew ded rr the ae a a A dine AS RN 7 2 ERROR MESSAGES n a einen tien eee A E AA E A N 7 3 Error Messages by LED Indication r ea a aa SESS 7 3 Error Messages on the Liquid Crystal Display LCD 0 0 eeceeeeeeeeeceseceeeseceeeeeenecnesereneeseeens 7 3 POST Error Messages sceitse a a E a aE EE a ee cayeaesg sheen EEEE 7 14 Error Notification by BEEP cegoen aE a EE Ra A R a 7 20 Linux Error Messages versen nn a E a a a a a E E 7 21 Server Management Application Error Message scscsscscsssceseeeceseeeeeseceeeeeeneeeeesaeeeeeeeeaees 7 23 SOLVING PROBLEMS sasarane en onan n shoo sian hh opti na abs Ea EE eee 7 24 Problems with NEC ExpressS800 ft Series ccesccesssccssecssseeeecseesecseseceaeeeceaecaeesecnesseenaeenes 7 24 Event LOZ vsisscasies ceed iniieeuessas lin E ap aldUs giseee teu emer E
226. seenaeeeesaeeateaeeneeaes 2 28 Bower ON a orn shs Er E eE r eA tine A AE R E EEA SK NRT 2 30 POWER OFF AEE E S E E E 2 31 POST Check E E E E E EE 2 32 Flopp Disk D VE iren s ra ao aare E A A E E E E TE E AE a 2 35 CD ROM Diive nis ani Ea EEE EE E asta EEA E EE aia EEE A 2 37 Chapter 3 Linux Setup and Operation ccccsccssseeceseeeeeeeeesneeseseeeeeseeeeseeseneeeenseeeees 3 1 HARD DISK CONFIGURATIONS THAT CAN BE BUILT ON THE NEC Express5800 ft Sere Se rr E E T E a EE a e E O a A E ten 3 2 REPLACING 3 5 INCH HARD DISK DRIVE 1 ec ceeecsssecseeeeceseeecesecaeesecnessecsaseeesaecateaeeneeaes 3 4 How to Locate Failed Disks 0 ececceeseesceesecesecececececaeeeseeeeeeseeeseeeeccesecaeeaeceaecaeeeaeeeaeenneennens 3 4 Restoring Redundant Configuration Manually cccesssssscseeeeceseeeceseceeesecseeseceaseeceaecaseeeeas 3 6 vi Chapter 4 System Configuration ccccsceeeseeesseeeeeeeeeeeeeeeeeeseseaeseeeeeeseeeseseeeensneeeeees 4 1 SYSTEM BIOS SETUP kerne viis trout tee e a e fod Mia sil oven E EA ei 4 2 Starting SETUP UHD s ssc 0 dee weirs sates ere slates Eea h aR E bis neem R 4 3 Description of On Screen Items and Key Usage cceessescseeeeceseeeeeseceeeseceeeecsaeeeeeaesaeeeeens 4 4 Configuration Examples yicscotss cove anaa a even Gi n bales Mieeechl sy e een eroded 4 5 Menu and Parameter Descriptions csssescsseseesseeeeesecaeesecneesecsaeceeesecaeeseeneeeceaeeeesaesateeeens 4 8 SESI
227. sis Procedures to start the diagnostic program are as follows 1 2 3 4 Shutdown the OS and power off the server Then unplug the power cord Disconnect all the LAN cables from the server Plug the power cord and power on the server Use the NEC EXPRESSBUILDER CD ROM to reboot the server The following menu appears when the server is started using the NEC EXPRESSBUILDER Select Tools 6 8 Maintenance 8 9 10 11 Select System Diagnostics System bar Title bar The system diagnosis starts and will be completed in approximately three minutes an Test window CURSOR Select Window 3 P L gOut Q Quit gt Target scope When the diagnosis is completed the following appears on the screen of the display unit System bar Shows information including time of progress during the diagnostics Upon completion of the diagnostics descriptions on key operations to navigate the window are shown Title bar Shows items for diagnosis If an error is detected the bar is indicated in red Test window Shows the progress or result of diagnostics Target scope A cursor to select the test window Use the cursor keys on the keyboard to move it to another test window Move the target scope to a desired window and press Enter Now you can view detailed information on the selected window To return to the previous window press Enter once again Some system configurations
228. sition Do not use a pencil or ballpoint pen to write on the disk Do not open the protective shutter Do not use the floppy disk in a dusty place Do not place anything on the floppy disk Do not leave the floppy disk in a place that is subject to direct sunlight or high temperatures e g near a heater Keep away from cigarette smoke Do not leave the floppy disk near water or chemicals Keep away from magnetic objects Do not clip disks Be careful not to drop Store floppy disks in a protective case where they are kept away from magnetic waves or dust To prevent data from being erased accidentally the floppy disk has a write protect notch When the disk is write protected you can read data but you cannot write the data or format the disk It is recommendable to write protect floppy disks that contain important data To write protect a floppy disk slide the write protect notch located on its back The floppy disk is a very delicate storage medium Dust or changes in temperature could cause data to be lost Data loss could also be caused by faulty operation and computer trouble To avoid such possible data loss it is recommendable to back up important data regularly Be sure to make back up copies of the disks that are included with NEC Express5800 ft series General Description 2 37 CD ROM Drive NEC Express5800 ft series has a CD ROM drive on the front panel It is a device used to read data from a CD ROM compact
229. t Other systems also may be affected and the rack may fall over to cause a fire or injuries For details about installation environment and quake resistant engineering see the attached manual or contact your sales agent A CAUTION gt gt Prevent water or foreign objects from getting into the equipment Do not let water or foreign objects e g pins or paper clips enter the equipment There is a risk of a fire electric shock and breakdown When such things accidentally enter the equipment immediately turn off the power and unplug the cord Contact your sales agent instead of trying to disassemble it yourself Precautions for Use 1 9 Use of Power Supply and Power Cord A WARNING Do not handle a power plug with a wet hand Do not plug unplug a power cord with a wet hand There is a risk of an electric shock Do not connect the ground wire to a gas pipe Never connect the ground wire to a gas pipe There is a risk of a gas explosion A CAUTION pe e e De Do not plug the cord in a nonconforming outlet Use a wall outlet with specified voltage and power type There is a risk of a fire or current leakage Avoid installing the equipment where you may need an extension cord If the cord that does not meet the power specifications there is a risk of overheating that could lead to a fire Do not plug too many cords in a single outlet If the rated current is exceeded there i
230. t PCI module containing BMC to be seen BMC of the FTServer tree You can see the BMC F W version and other information in the BMC tree Installing and Using Utilities 5 31 Monitoring Ethernet Adapter on PCI Module To monitor the Ethernet adapter on the PCI modules see the Ethernet adapter tree To see the information on the Ethernet adapter tree select PCI Module gt PCI module connected with Ethernet adapter to be seen gt Ethernet adapter of the FTServer tree You can see the following information of the Ethernet adapter from the Ethernet adapter tree General Allows the configuration and other information of the Ethernet adapter to be viewed Pee ees amass l m Detailed Allows the detailed statistic and other information of the Ethernet adapter to be viewed 5 32 Installing and Using Utilities Maintenance Allows the MTBF information of the Ethernet adapter to be viewed or cleared See Maintenance of NEC Express5800 ft series described later for clearing the MTBF information on the Ethernet adapter Installing and Using Utilities 5 33 Monitoring SCSI Enclosure To monitor the SCSI enclosure see the SCSI enclosure tree To see the information on the SCSI enclosure tree select SCSI enclosure of the FTServer tree You can see the following information of the SCSI enclosure from the SCSI enclosure tree m General Allows the confi
231. t bezel Management Utilities m NEC ESMPRO m NEC Management Workstation Application NEC MWA Ready to use m Preinstalled Kernel 2 4 based Linux OS Quick cableless connection hard disk CPU module and PCI module hot swap supported Fault tolerant Feature m Redundant modules achieved within a system Higher hardware availability by isolation of failed module Various Features Graphic accelerator CT69000 supported m El Torito Bootable CD ROM no emulation mode format supported m POWER switch mask m AC LINK feature Consoleless feature Self diagnosis m Power On Self Test POST m Test and Diagnosis T amp D Utility Maintainability m Off line Maintenance Utility Easy and Fine Setup m NEC EXPRESSBUILDER system setup utility m SETUP BIOS setup utility m Fast UTIL SCSI device utility General Description 2 3 The NEC Express5800 ft series achieves fault tolerant high availability in a space saving form factor by incorporating redundant hardware module pairs in a single chassis These modules work in synchronous tight lockstep while constantly making comparisons with each other and detecting anomalous diversions in operation Mirrored Compare Sync ae E New fault tolerant technology Standard product Even if one hardware module stops the server can continue operation with the other module After the failed module is replaced the new module will obtain information from t
232. t in advance as countermeasures for preventing faults from occurring It can previously detect the increase in the cabinet temperature and the empty capacity in a file system Management of server operation status NEC ESMPRO Agent can acquire the detailed hardware configuration and performance information on NEC Express5800 series systems The acquired information can be viewed at any point through NEC ESMPRO Manager Collective management of distributed servers NEC ESMPRO Manager provides the GUI interface that allows servers distributed on the network to be managed efficiently 5 12 Installing and Using Utilities Detection of Server Fault NEC ESMPRO Manager and NEC ESMPRO Agent detect errors causing faults to occur at an early stage and notify Administrators of fault information real time m Early detection of error If a fault occurs NEC ESMPRO Agent detects the fault and reports the occurrence of the fault to NEC ESMPRO Manager alert report NEC ESMPRO Manager displays the received alert in the alert viewer and also changes the status colors of the server and server component in which the fault occurs This allows you to identify the fault at a glance Further checking the content of the fault and the countermeasures you can take appropriate action for the fault as soon as possible m Types of reported faults The table below lists the typical faults reported by NEC ESMPRO Agent Component Repor
233. tate this can be state viewed on manager e When only the screen green LED is on and e Duplex the module is in redundant configuration state Only the green LED is on when the module is in the following state e Duplex Remote Executable from remote management PC by using NEC ESMPRO Manager Local Executable on local server by using ft server utility Not support Installing and Using Utilities 5 49 Procedure in NEC ESMPRO Manager The Dump button of NEC ESMPRO Manager performs the function of saving dump during system operation 1 Select CPU Module in the FTServer tree 2 Check the current state with the State display on the target component screen Click the Dump button in the Maintenance screen for the target component A certain time is required for the dump saving The result of the dump saving is reported by the NEC Express5800 ft series as an alert Sample screen of NEC ESMPRO Manager Bing Up Bang Down Prose tho Up button to the CPU Bread doa e ETA don Bring Down Press the Dump button to hak Dump Due MTOF Infounation T 7e Use Threshold Theeshoit 600 See Curent Be oreain 0 5 Fouts o CPU Modkbe 30 2 Tira of last fa Press the MTBF Clear button to clear eae i MTBF Clear Press the Di ica button 10 l Sisgrove the CPU Monia Doe E MI Abel Maintenance screen of CPU module CPU Module Maintenance izj 5 50 Installi
234. tch is set for clearing CMOS Change back the jumper switch setting Remove the PCI Module 1 from NEC Express5800 ft series see page 8 31 Removing PCI Module Reset the jumper switch setting Remove the clips from the jumper pins 1 2 and place them on the jumper pins 11 12 on the PCI Module 1 TIPS If you place clips on other pins the server may malfunction Mount the PCI Module 1 again to NEC Express5800 ft series see page 8 33 Installing PCI Module and plug the power cord to the AC inlet B for Group1 Likewise mount the PCI Module 2 to NEC Express5800 ft series and plug the power cord to the AC inlet A for Group2 4 42 System Configuration 13 Shortly after you connect the both power cords the BMC status LED of PCI Module 2 will start to blink When the BMC status LED goes off the clear information of the PCI Module 1 is reflected to the PCI Module 2 CHECK The BMC status LED blinks to show that synchronous processing is being performed between the two modules When this process is complete CMOS has also been cleared on PCI Module 2 TIPS m For the location of the AC inlet A the AC inlet B see NAMES AND FUNCTIONS OF COMPONENTS in Chapter 2 m For the location of the BMC status LED see NAMES AND FUNCTIONS OF COMPONENTS in Chapter 2 m For description of the BMC status LED see LEDs in Chapter 2 System Configuration 4 43 How to
235. ted information CPU e CPU load is over the threshold e CPU degrading etc Memory ECC 1 bit error detection etc Power supply e Voltage lowering e Power failure etc Temperature Temperature increase in cabinet etc Fan Fan failure decrease in the number of revolutions etc Storage File system usage rate etc LAN e Line fault threshold over e Send retry or send abort threshold over etc Prevention of Server Fault NEC ESMPRO Agent includes the preventive maintenance function forecasting the occurrence of a fault as countermeasures for preventing faults from occurring NEC ESMPRO Manager and NEC ESMPRO Agent can set the threshold for each source in the server If the value of a source exceeds the threshold NEC ESMPRO Agent reports the alert to NEC ESMPRO Manager The preventive maintenance function can be set for a variety of monitoring items including cabinet temperature and CPU usage rate Installing and Using Utilities 5 13 Management of Server Operation Status NEC ESMPRO Agent manages and monitors a variety of components installed in the server You can view the information managed and monitored by NEC ESMPRO Agent on the data viewer of NEC ESMPRO Manager NEC ESMPRO Agent also manages and monitors all the components and conditions required to keep the server reliability at a high level such as hard disks CPU memory fans power supply and temperature Below is a list of functions of data viewer s i
236. tem After one reboot the main menu will appear on the management PC s screen on which you can perform hardware setup and run utilities TIPS If the configuration information CSL_LESS CFG in the FD has already been loaded the main menu will appear without a reboot 14 When the main menu appears on the management PC s screen eject the floppy disk 15 If you use other tools exit NEC EXPRESSBUILDER and power off on the main unit IMPORTANT After completing the procedure for remote console connection uncheck Reset of Activate in Property dialog box 5 60 Installing and Using Utilities Connect from the Management PC Directly Linked through Serial port B On the management PC that is linked directly to Serial port B of the main unit perform the steps below 1 Start the management PC where MWA is installed From the Start menu select Program NEC MWA gt MWA When MWA starts the initial screen Remote Control Manager will appear 2 Select Environment Direct Connection Setting from the File menu of NEC MWA to display the Direct Connection dialog box Configure the following settings lt Direct Connection gt Port No COM port on the management PC to be connected Baud Rate 19200 Flow Control None 3 From MWA s File menu select Configuration command to open Configuration dialog box Select New to display Select a model dialog box Check Write
237. tems and their availability if NEC ESMPRO Agent is installed Function name Supported Function description Hardware O Function to display physical information of hardware Memory bank O Function to display physical information of memory Device O Function to display device specific information Information CPU O Function to display physical information of CPU System Function to view logical information or monitor load O rate of CPU Function to view logical information or monitor status of memory I O device Function to view information of I O devices floppy disk O drive serial port parallel port keyboard mouse and video System environment A Function to monitor temperature fan voltage power door etc Temperature O Function to monitor the temperature inside the cabinet Fan O Function to monitor fan Voltage O Function to monitor the voltage inside the cabinet Power x Function to monitor power unit Door x Function to monitor the Chassis Intrusion open close of the cover door on the cabinet Software O Function to view information of service driver OS Network O Function to view information about network LAN and monitor packets Extension device O Function to view information of extension bus device BIOS O Function to view BIOS information Local polling O Function to monitor any MIB item value which the agents get 5 14 Installing and Using Utilities
238. th keyboard cursors 4 and 7 in the Configuration Settings menu and press Enter the screen for setting the information on the host adapter appears The table below shows the parameters of the setting items and their factory settings Submenu item Parameter Description BIOS Address View only BIOS Revision 7 View only Adapter Serial Number View only Interrupt level View only Host Adapter BIOS Enabled Specify whether the BIOS extension of the host Disabled adapter is enabled or disabled PCI Bus DMA Burst Enabled Specify whether the DMA burst transfer on the PCI Disabled bus is enabled or disabled CDROM Boot Enabled Specify whether the start from CD ROM is enabled or Disabled disabled Adapter Configuration Auto Specify whether the adapter configuration is set Manual automatically by BIOS manually or safely Safe Drivers Load RISC Enabled Specify whether the load of RISC codes is enabled or Disabled disabled gt 4GByte Addressing Enabled Specify whether hard disks of 4 GB or larger is used Disabled or not Fast Command Porting Enabled Do not change the factory setting Disabled Factory set System Configuration 4 33 SCSI Device Settings If you put the cursor on SCSI Device Settings with keyboard cursors 4 and 7 in the Configuration Settings menu and press Enter the screen for setting the information on the device connected t
239. the dual LAN board configuration on the PCI slot gt vndctl config 4 Use the following command to start the dual LAN board on the PCI slot gt vndctl up Setting dual configuration of the expanded LAN board is now completed Note that the network setting above is effective to a virtual device ha is a number however it is not reflected to physical devices e g epro or gb is a number 8 52 System Upgrade Delete LAN board setting Follow the procedure below to delete the LAN board setting IMPORTANT You need to login to the system as a user with a root authority to perform this operation 1 Ifthe LAN board whose setting is to be deleted is operating use the following command to stop it In the following description a number between 1 and 7 indicates the number of the PCI slot to which the LAN board to stop is connected gt vndctl down TIPS You can check the number of the PCI slot to which the LAN board to stop is connected by using the following command gt vndctl status 2 Execute the following command to delete the setting of the LAN board which is connected to the PCI slot whose number is Deleting the setting of the LAN board is now completed System Upgrade 8 53 Check the status of the LAN board Execute the following command to check the status of the LAN board gt vndctl status Example Virtual Network Status virtual status ipconf slot
240. the recovery from the fault is the smaller the loss of profits and or costs is Load reduction of server management The server management requires many jobs In particular if the system becomes large or remote servers are used required jobs increase further The reduction of the load of the server management brings the decrease in costs and thus customer s benefit m What are NEC ESMPRO Manager and NEC ESMPRO Agent NEC ESMPRO Manager and NEC ESMPRO Agent are server management software used to manage and monitor NEC Express5800 series systems on the network The installation of NEC ESMPRO Manager and NEC ESMPRO Agent enables the server configuration performance and fault information to be acquired managed and monitored realtime and also the occurrence of a fault to be detected immediately by the alert report function Installing and Using Utilities 5 11 m Effects of using NEC ESMPRO Manager and Agent NEC ESMPRO Manager and NEC ESMPRO Agent have sufficient effects on a variety of needs in versatile and complicated system environments Detection of server fault NEC ESMPRO Agent collects a variety of fault information on NEC Express5800 series systems to identify the states of the systems If a server detects a fault the server provides NEC ESMPRO Manager with the proper alert report Prevention of server fault NEC ESMPRO Agent includes the preventive maintenance function predicting the occurrence of a faul
241. the utility screen of the component The table below shows the potential cases in which a component is to be started or stopped Compo Start Stop nent Remote Local Remote Local CPU When the cause of When the cause of When system is When system is Module down is reviewed down is reviewed stopped forcibly stopped forcibly and the system is and the system is due to replacement due to replacement restarted in module restarted in module or malfunction of or malfunction of down state down state module module f Executable in the Executable in any of Executable in the Executable in the following module the following module following module following module state states this canbe state state this canbe Only the green viewed on manager When the status _ viewed on manager LED is on and in screen LED 1 isredand screen redundant e Removed the status LED 2 is e Duplex configuration e Broken off state e Shot e Firmware Update Rene a The both green Complete f LEDs are on when e Diagnostics when the module is the module is in the 3 in one of the following state Passed following states l e Removed e Duplex e Broken e Shot e Firmware Update Complete e Diagnostics Passed PCI Module Same as above Same as above Same as above Same as above Remote Executable from remote management PC by using NEC ESMPRO Manager Local Executable on local server by using ft server utility Not su
242. then click OK The information will be output to the specified location lt Backup File Name gt Specify the path to the file on which you want to save the information By default the information is output to log ipmi dat which is under the directory where NEC ESMPRO Agent is installed lt Comment gt Describe the information which you want to output with Optional Chapter 8 System Upgrade This chapter describes procedures to add options and replace failed components IMPORTANT m Optional devices described in this chapter may be installed or removed by the user However NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user NEC recommends you ask your sales agent to install or remove any optional devices m Be sure to use only optional devices and cables designated by NEC Repair of the server due to malfunctions failures or damage resulted from installing such devices or cables will be charged 8 2 System Upgrade SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly A WARNING Observe the following instructions to use the server safely There are risks of death or serious personal injury See PRECAUTIONS FOR SAFETY in A Chapter 1 for details gt O Do not disassemble repair or alter the server Do not look into the CD ROM drive Do n
243. these events m Transparent migration NEC Express5800 ft series constantly monitors events If trouble occurs on NEC Express5800 ft series server module it will transparently use a redundant module of the failed module This feature maintains data and user access without losing application service m Automatic reconfiguration When the failed module restarts after the trouble is corrected NEC Express5800 ft series will perform reconfiguration automatically and if necessary resynchronize the affected modules Reconfiguration can include CPU processing e g CPU memory server s operating system and related applications and system data stored on the hard disks In most cases NEC Express5800 ft series automatically restores redundancy of the server modules after recovery General Description 2 5 Local and remote management NEC Express5800 ft series uses NEC ESMPRO as a server management tool This tool uses a GUI that enables monitoring and setting of NEC Express5800 ft series NEC ESMPRO can be used both locally and remotely on work station PCs or server PCs m syslog function When troubles etc are detected on NEC Express5800 ft series they will be recorded in syslog m In service repairing You can repair or replace a failed module even if NEC Express5800 ft series is operating 2 6 General Description NAMES AND FUNCTIONS OF COMPONENTS Names and functions of components are shown below Front View
244. ting the network connection I O error is recorded in the syslog by the cable disconnection during the access to the Fibre Channel disk When the Fibre Channel connected to the primary PCI module Cable is disconnected during the access to the Fibre Channel disk logs may be recorded which seem that SCSI disk dev sdd I O error represent numbers occurred on the devices which are not running because the internal status managed by the OS and the actual status on the server side are different The operations are not affected Troubleshooting 7 33 Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER CD ROM check the following O Did you set the NEC EXPRESSBUILDER CD ROM during POST and restart the server Ifyou do not set the NEC EXPRESSBUILDER CD ROM during POST and restart the server an error message will appear or the OS will boot O Is BIOS configuration correct The boot device order may be specified with the BIOS setup utility of the server Use the BIOS setup utility to change the boot device order to boot the system from the CD ROM drive first lt Menu to check Boot gt When an error occurs while the NEC EXPRESSBUILDER is in progress the following message appears After this message appears check the error and take the appropriate corrective action according to the error codes listed in the table below This machine is not supported This NEC EX
245. tion data The following screen appears Setup Confirmation Load previous configuration now Yes No Select Yes to discard the current configuration data and restore the previous one m Save Changes Select this option to save the current configuration data into the CMOS non volatile memory and stay on the SETUP utility The following screen appears Setup Confirmation Save configuration changes now Yes No Select Yes to save the current configuration data into the CMOS non volatile memory System Configuration 4 29 SCSI BIOS FASTIUTIL For several settings of the SCSI controller on the motherboard the SCSI BIOS utility Fast UTIL is used The SCSI BIOS utility can be started by simple keystrokes during execution of POST without use of a special start disk The SCSI BIOS built in the server is set to the optimum at the shipment Accordingly the SCSI BIOS may not be changed by using this utility IMPORTANT m Leave the settings for the SCSI controller to which built in hard disks are connected as they are at shipment If any of the settings are changed see the description in this document to return to the settings at shipment The controllers installed in each module must be configured individually m Fast UTIL of the latest version is installed in the NEC Express5800 ft series Accordingly the setting screen may be different from that described in this document See the onli
246. to FD and select an applicable model to open Configuration for ft Series dialog box Ex The model name is printed on the front cover like NEC Express5800 320Lb or NEC Express5800 320Lb R 6 Configuration for ft Server dialog box specify register configuration information including the names of computers to be managed and then write the information to FD as the following filename lt Filename gt CSL_LESS CFG 7 Right clicking the server name to open the pop up menu and select Property command to open Property dialog box 8 When Property dialog box appears specify the items as follows lt ID page gt Connection mode COM COM Direct cross cable 9 Right clicking the server name to open the pop up menu and select Open Remote Console to open MWA Remote Console After checking to see if the server window is open on MWA Remote Console click the Connect button 10 Hook up the management PC directly to Serial port B of the computer to be managed 11 Insert NEC EXPRESSBUILDER CD ROM into the drive of the managed computer and insert the floppy disk storing the configuration information CSL_LESS CFG into the FDD drive Installing and Using Utilities 5 61 12 Power off and on the main unit to reboot the system After one reboot the main menu will appear on the management PC s screen on which you can perform hardware setup and run utilities TIPS If the configuration inform
247. to adjust the angle If you adjust the angle to make the keyboard more comfortable to use you can greatly reduce stresses on your shoulders arms and fingers Clean the Equipment Cleanliness of the equipment is very important not only for reasons of appearance but also from the viewpoints of function and safety Especially you need to regularly clean the display which gets unclear due to the accumulation of dirt Take a break when you get tired If you feel tired you are recommended to refresh yourself by taking a short break or doing a light exercise Chapter 2 General Description This chapter describes what you need to know to use the NEC Express5800 ft series Refer to this chapter when you want to know about certain components and how to operate them 2 2 General Description STANDARD FEATURES High performance m Intel Xeon Processor 2 4 GHz m High speed Ethernet interface 1000Mbps 100Mbps 10Mbps supported m High speed disk access Ultra160 SCSI Wide Expandability m Wide variety of optional I O slots Four 64 bit 33 MHz two 32 bit 33 MHz PCI slots E Large memory of up to 6 GB m USB interface High reliability m Memory monitoring feature 1 bit error correction 2 bit error detection Bus parity error detection Temperature monitoring Error notification Built in fan monitoring feature Internal voltage monitoring feature BIOS password feature Security feature security lock for fron
248. tool on managed NEC Express5800 ft series NEC ESMPRO function or tool on management manager Monitoring of major component states NEC ESMPRO Manager data viewer Diagnosis and start stop of major components and F W update NEC ESMPRO Agent ft server utility NEC ESMPRO Manager data viewer BMC F W update NEC ESMPRO Agent BMC F W update utility Confirmation of alert or confirmation of fault occurrence event information syslog NEC ESMPRO Manager Alert Viewer Confirmation of H W error log NEC ESMPRO Agent The report of a fault occurrence in the NEC Express5800 ft series alert is immediately sent to the NEC ESMPRO Manager When the NEC ESMPRO Manager receives the alert a popup message appears The alert contains the detailed information of the fault and the proper countermeasures You can take the appropriate action for the alert 5 16 Installing and Using Utilities Gi STRATUS_MSG_STATE_REMOVE Fiom TUNE 3038 mqr_TUNE 3038 T Do not display a further notification message General SNMP Report Status J STRATUS_MSG_STATE_REMOVED AlertYiewer File Edit Yiew Tools Help From TUNE 3038 mgr_TUNE 3038 g Address 140 0 0 38 Stal x 8 ajj l Received Tuesday July 03 2001 03 22 PM Severity An Component A Generated Tuesday July 03 2001 03 22 PM pour time 0 eee time Tuesday July 03 2001 03 22 PM Re TE ae 140 0 0 38 07
249. tra SCSI SCSI 25 20 Fast 25 20 Fast SCSI SCSI 40 12 5 40 12 5 Exec Throttle 1 4 8 16 32 1 4 8 16 32 64 Do not change the factory setting 64 128 255 128 255 Factory set 4 34 System Configuration SCSI Bus Settings If you put the cursor on SCSI Bus Settings with keyboard cursors 4 and in the Configuration Settings menu and press Enter the screen for setting the information on the SCSI bus of the host adapter appears The table below shows the parameters of the setting items and their factory settings IMPORTANT The settings can be made for each SCSI bus Submenu item Parameter Description SCSI BusO SCSI Bus1 SCSI Bus SCSI ID 0 1 2 3 4 5 6 0 1 2 3 4 5 6 Select the SCSI ID given to SCSI 7 8 9 10 11 7 8 9 10 11 bus 12 13 14 15 12 13 14 15 SCSI Bus Reset Enabled Enabled Make the reset valid or invalid in Disabled Disabled SCSI buses SCSI Bus Reset 0 1 2 3 4 5 0 1 2 3 4 5 Leave this item as factory set Delay 6 7 8 9 10 11 6 7 8 9 10 11 12 13 14 15 12 13 14 15 SCSI Bus Auto Auto Set the termination resistance of Termination High only High only SCSI bus Disabled Disabled Enabled Enabled Autoconfigure SCSI Device Factory set If you put the cursor on Autoconfigure SCSI Device with keyboard cursors 4 and in the Configuratio
250. trademarks of Microsoft Corporation in the United States and other countries Intel and Pentium are registered trademarks of Intel Corporation Xeon is a trademark of Intel Corporation in the United States Adobe the Adobe logo Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated AT is a registered trademark of International Business Machines Corporation in the United States and other countries Stratus is a registered trademark of Stratus Technologies Bermuda Ltd Datalight is a registered trademark of Datalight Inc Linux is a registered trademark of Linus Torvalds Red Hat and RPM are trademarks or registered trademarks of Red Hat Inc in the United States and other countries All other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners Microsoft Windows Server 2003 Standard Edition operating system and Microsoft Windows Server 2003 Enterprise Edition operating system are called Windows Server for short Microsoft Windows 2000 Server operating system Microsoft Windows 2000 Advanced Server operating system and Microsoft Windows 2000 Professional operating system are called Windows 2000 for short Microsoft Windows NT Server network operating system version 3 51 4 0 and Microsoft Windows NT Workstation operating system version 3 51 4 0 are called Windows NT for short Microsoft Windows Millennium Edition Operating System is called Windows
251. ts immediately after powering down WESTER SELMA SB AUTES le AR In order to prevent short circuits and fire hazards exercise caution and avoid dropping screws inside the system Label C Label D A ete LN RAP ART HAR KY etree suse 23a Ag FH Ak Risk of electric shock do not open Qualified service personnel only No user servicable components inside Label E CAUTION SRSA ST ERR EATER ARS LEAR TSE TEAL RSE This unit uses multiple power supply cords AN Disconnect all power supply cords prior to Servicing this system 1 4 Precautions for Use Rack mount Model lt Q osi 4 Label B RiP Gaernccrna 999 0090 goo oon oah Ohy yo Gho A Label C ut salopa goganu gan toor 0a ae oe Label E Label D Precautions for Use 1 5 Label A AP INRBRAR KARR SALE BES In order to prevent electrical shock or fire hazards disconnect all cables connected with the module to be serviced Label B A 3 CAUTION W URSRK EMMA FIR Exercise caution when handling the system to avoid personal injuries REETHURA BEE FARMERS AE As the hard disk drives may retain heat atter powering down allow ample time tor cooling prior to handling SY CPU ABER PCL ABER BURR IRD SBA THEI ARDLLA TRIP A BRR SHEEN In order to prevent accidents such as electrical shock disconnect all cables and external connections when servicing non
252. ummy tray in an empty slot according to procedures described in Installation Te Make sure to install the dummy tray in the empty slot to improve the cooling effect within the device 8 10 System Upgrade Replacing 3 5 inch Hard Disk Drive Follow the procedure below to remove the failed hard disk If the hard disk fails it should be replaced with new device with the server powered on IMPORTANT Make sure to read Anti static Measures and Preparing Your System for Upgrade before starting installing or removing options You can replace disks during continuous operation Replacing the Hard Disk Drive 1 Locate the failed hard disk When a hard disk fails the DISK LED on the hard disk drive s handle illuminates green while the DISK LED of the other mirrored disk illuminates amber The DISK Access LED of the disk whose DISK LED is amber also illuminates amber TIPS Even if a hard disk fails the DISK LEDs may not illuminate as described above See How to Locate Failed Disks in Chapter 3 to identify failed disks Referring to steps 1 and 2 in Restoring Redundant Configuration Manually page 3 6 disconnect the failed hard disk from RAID and then remove it No need to shutdown the OS Refer to the steps in Installing the hard disk to install a new hard disk TIPS The hard disk to be installed for replacement must have the same specifications as its mirroring hard disk 4 R
253. unications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense BoB ige PRA EER REA Al RE Be BON TH TERS ALF EMARE RRE OE SR ANE AFHL Aadsese 7179020 Boze HEH ARASE 0 AS FAAN veo woe aR oo EE PAFAS Poe Veo wets 7 RAR This class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rigeu de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada CE Statement Warning This is a Class A product In residential environment this product may cause radio interference in which case the user may be required to take adequate measures EN55022 NOTE This product provides resistance against hardware faults with its redundant hardware modules However this does not mean complete fault tolerance is assured For example there is a risk of system down when A fatal fault occurs in software Both modules within a redundant hardware pair break down A fatal fault occurs in a non redundant component such as the clock generator circuitry or the interconnect backplane The entire system is cut off from AC power Trademarks NEC ESMPRO NEC EXPRESSBUILDER and NEC Express5800 ft series are trademarks of NEC Corporation Microsoft Windows Windows NT and MS DOS are registered
254. upport A s o Installing and Using Utilities 5 37 The table below shows the component specific maintenance functions executable from NEC ESMPRO Dump Dump acquisition Fe during system Board switch Component acquisition operation R L R L R L CPU module y y R Remote Executable from remote management PC by using NEC ESMPRO Manager L Local Executable on local server by using ft server utility vV Support Not support Component BMC firmware update R L BMC N R Remote Executable from remote management PC by using NEC ESMPRO Manager L Local Executable on local server by using ft server utility V Support Not support The table below shows the support of the whole system setup functions Component Quick dump Auto firmware update Auto module start i R L R L R L Whole system y N J Support Not support L Sr Remote Executable from remote management PC by using NEC ESMPRO Manager Local Executable on local server by using ft server utility 5 38 Installing and Using Utilities Start and Stop of Components To start or stop a component with NEC ESMPRO Manager use the Maintenance tree of the component in the FTServer tree of the data viewer Open the tree of the component to be started or stopped and select the Maintenance tree To start or stop a component with the ft server utility use
255. ure below to remove the CPU module 1 Stop the CPU module you want to remove To this end use the ft server utility of the NEC ESMPRO Agent installed to your server or the Data Viewer of the NEC ESMPRO Manager For the detailed procedure see NEC ESMPRO Agent and Manager Maintenance of NEC as abso series in Chapter 5 Larus 3 o a aa ae SI I e Berg Urg Downy tre vogeeganhy vat Medan Dero tir trate 0 tnt ane ares Pren the Punoj buon wo haki Dame owe Aa hears kK Clear_ gt Canert CPU Module Diagnosis ORRIN ream Firar aa Kam preprint aan u MTO One Board Switch k Change gt Dagrowtcs Iriommion Tome ol ant nae Rene PY pu Dump Hhen Hodule auem Po atone pegoping System T state NEC ESMPRO Manager ft server utility Select FTServer gt CPU Module gt CPU Select ft server gt CPU Module gt CPU Module to be removed Maintenance gt Module to be removed gt CPU Module Bring Up Bring Down gt Bring Down Start Stop Stop After the CPU module enters into off line status the status LED will change as follows Fail LED Red State LED Off lt Tower model gt Unlock the front bezel with the security key and open it lt Rack mount model gt Unlock the front bezel with the security key and detach it Loosen the setscrews that secured the CPU module s release levers Hold the release levers of the CPU module and pull them The CPU module
256. usi ce eee Explanation Procedure CPUO 12ss Alm Amber Blink CPU module 1 12 V power voltage alarm Contact your sales agent 07 upper limit CPUO 12ss Alm Amber Lit CPU module 1 Fatal 12 V power voltage 09 alarm upper limit CPU0 12v Alm Amber Blink CPU module 1 12 V power voltage alarm 00 lower limit CPU0 12v Alm Amber Lit CPU module 1 Fatal 12 V power voltage 02 alarm lower limit CPU0 12v Alm Amber Blink CPU module 1 12 V power voltage alarm 07 upper limit CPU0 12v Alm Amber Lit CPU module 1 Fatal 12 V power voltage 09 alarm upper limit CPU0 1 5v Alm Amber Blink CPU module 1 1 5 V power voltage alarm 00 lower limit CPU0 1 5v Alm Amber Lit CPU module 1 Fatal1 5 V power voltage 02 alarm lower limit CPU0 1 5v Al m Amber Blink CPU module 1 1 5 V power voltage alarm Contact your sales agent 07 upper limit CPUO 1 5v Alm Amber Lit CPU module 1 Fatal1 5 V power voltage 09 alarm upper limit CPU0 2 5vAlm Amber Blink CPU module 1 2 5 V power voltage alarm 00 lower limit CPUO 2 5vAlm Amber Lit CPU module 1 Fatal 2 5 V power voltage 02 alarm lower limit CPU0 2 5vAlm Amber Blink CPU module 1 2 5 V power voltage alarm 07 upper limit CPUO 2 5vAlm Amber Lit CPU module 1 Fatal 2 5 V power voltage 09 alarm upper limit CPU0 2 5VcAl m Amber Blink CPU module 1 2 5 V power voltage alarm 00 lower limit CPU0 2 5VcAlm Amber Lit CPU mo
257. utility of the server lt Menu to check System Hardware gt AC LINK gt Power On gt Make sure the POWER switch on the power unit is on O Did you press the POWER switch gt Press the POWER switch on the front of the NEC Express5800 ft series to turn on the power the POWER LED lights O Did you install the CPU PCI module properly gt Check if the CPU PCI module is properly installed in the server Secure the module with screw located on the module handle Troubleshooting 7 25 Fail to power off the server O Is the POWER switch enabled Restart the server and start the BIOS setup utility lt Menu to check Security Power Switch Mask gt Unmasked gt O Are you trying to turn off the power other than by pressing the POWER switch You cannot turn off the power of the server using the software command e g Shutdown command Press the POWER switch to turn off POST fails to complete O Is the DIMM installed Atleast a pair of DIMMs is required for operation O Is the memory size large The memory check may take a time if the memory size is large Wait for a while O Did you perform any keyboard or mouse operation immediately after you started the server Ifyou perform any keyboard or mouse operation immediately after start up POST may accidentally detect a keyboard controller error and stops proceeding In such a case restart the server once again Do not perform any
258. value_s lt partition number gt will be used However disk labels may be changed by using commands including e2label 3 Enter a number of partitions to divide the disk Then enter the size in MB for each partition For the last partition the remaining value will be assigned automatically The partition number begins with 1 and the next number will be 5 and the rest will be in ascending order A certain size of partition is reserved for the last partition Thus the range of specifiable value is smaller than the actual disk capacity In addition the actual partition size changes little depending on the disk structure 8 12 System Upgrade Check the disk status to confirm that the disk is added successfully Command action Status Raid Status All Disks Repair Disk New Disks Remove Half Disk Remove Full Disks lt RETURN Command 1 Status Raid 1 sda1 4 sdd1 1 sda 4 sdd5 1 sda10 4 sdd10 1 sda6 4 sdd6 1 sda8 4 sdd8 1 sda9 4 sdd9 1 sda 4 sdd7 extra_s1 RESYNC 9 3 3 sdc1 6 sdf1 extra_s5 RESYNC 3 sdc5 6 sdf5 extra_s6 RESYNC 3 sdc6 6 sdf6 Command action Status Raid Status All Disks Repair Disk New Disks Remove Half Disk Remove Full Disks lt RETURN Command System Upgrade 8 13 CPU MODULE Concerning the CPU module you can add or replace the following components or CRU customer replaceable units m CPU processor m DIMM memory Remove the CPU module to instal
259. ve Refer to the manual that comes with the OS for formatting a floppy disk 7 28 Troubleshooting If you still cannot access to the floppy disk using the methods above perform the following operation and check if the floppy disk becomes accessible 1 Login to the system as a user with a root authority 2 Create a directory using the following command mkdir mnt floppy There is no problem if the message indicating that the directory has already been created is displayed after executing the command 3 Execute the following command modprobe usb storage 4 Execute the following command to check that you can access to the floppy disk mount dev sdg mnt floppy This is an example when sdg recognizes the USB floppy device and the floppy disk is formatted in MS DOS If the floppy disk becomes accessible by the procedure above add the following to etc rc d rc modules in order to make usb storage be loaded automatically By adding the following line the floppy disk drive can be mounted by performing step 4 above modprobe usb storage Fail to access to the CD ROM O Is the CD ROM properly set in the CD ROM drive tray The tray is provided with a holder to secure the CD ROM Make sure that the CD ROM is placed properly in the holder O Is the CD ROM applicable to the server The CD ROM for Macintosh is not available for use O Is the PCI module disconnected offline You cannot use the CD ROM drive
260. ve a good knowledge on the basic use of Linux operating systems and general I O devices such as a keyboard and mouse How to Use This User s Guide This guide consists of eight chapters and appendices To help you find a solution quickly the guide contains the following information For descriptions on setting up this product see the separate volume User s Guide Setup Read Precautions for Use first Before going on to main chapters be sure to read Precautions for Use These precautions are very important for using the product safely Chapter 1 Precautions for Use This chapter describes precautions necessary to use the product safely and properly Be sure to read this chapter before using the product It also provides information on user support It will be helpful when you need maintenance service support etc Chapter 2 General Description This chapter describes what you should know about the product its component names functions operating procedures as well as handling of devices and other parts Chapter 3 Linux Setup and Operation This chapter describes setup and operation specific to the product when it is on Linux Chapter 4 System Configuration This chapter describes how to make settings of built in basic input output system It also describes factory shipped parameters Chapter 5 Installing and Using Utilities This chapter describes features and operating procedures of a standard utility NEC EXPRESSBU
261. voltage 02 alarm lower limit CPU2 1 5vA Amber Blink CPU module 2 1 5 V power voltage alarm 07 upper limit CPU2 1 5vA Amber Lit CPU module 2 Fatal 1 5 V power voltage 09 alarm upper limit CPU2 2 5vA Amber Blink CPU module 2 2 5 V power voltage alarm Contact your sales 00 lower limit agent CPU2 2 5vA Amber Lit CPU module 2 Fatal 2 5 V power voltage 02 alarm lower limit CPU2 2 5vA Amber Blink CPU module 2 2 5 V power voltage alarm 07 upper limit CPU2 2 5vA Amber Lit CPU module 2 Fatal 2 5 V power voltage 09 alarm upper limit Troubleshooting 7 11 Indication sausi E2 Se a Explanation Procedure CPU2 2 5VcAl m Amber Blink CPU module 2 2 5 V power voltage alarm Contact your sales 00 lower limit agent CPU2 2 5VcAlm Amber Lit CPU module 2 Fatal 2 5 V power voltage 02 alarm lower limit CPU2 2 5VcAl m Amber Blink CPU module 2 2 5 V power voltage alarm 07 upper limit CPU2 2 5VcAlm Amber Lit CPU module 2 Fatal 2 5 V power voltage 09 alarm upper limit CPU2 3 3vAlm Amber Blink CPU module 2 3 3 V power voltage alarm 00 lower limit CPU2 3 3vAlm Amber Lit CPU module 2 Fatal3 3 V power voltage 02 alarm lower limit CPU2 3 3vAlm Amber Blink CPU module 2 3 3 V power voltage alarm 07 upper limit CPU2 3 3vAlm Amber Lit CPU module
262. you can shorten the waiting time to the rebooting It is recommended to set a value of more than 3 minutes though smaller value setting is available when external devices are not used As it depends on the user s setting environment make sure to execute enough evaluation after the configuration of the environment Option ROM Select Option ROM on the Advanced menu to display the following screen and enable disable expansion of Option Rom BIOS on the PCI bus Phoenix BIOS Setup Utility Advanced Option ROM Item Specific Help OnBoard SCSI Enabled Disables enables the On Board LAN 1 Enabled mapping of the on board On Board LAN 2 Enabled SCSI BIOS PCI Slot 1 Enabled PCI Slot 2 Enabled PCI Slot 3 Enabled F1 Help t 1 Select Item Change Values F9 Setup Defaults Esc Exit lt Select Menu Enter Select gt Sub Menu F10 Save Changes amp Exit System Configuration 4 17 See the table below for setup options on the screen Option Parameter Description Your Setting On Board SCSI Disabled Enable or disable expansion of SCSI Enabled BIOS on the motherboard On Board LAN 1 2 Disabled LAN1 Enable or disable 10 100BASE Enabled LAN controller on the motherboard LAN2 Enable or disable 1000BASE LAN controller on the motherboard PCI Slot 1 PCI Slot 3 Disabled Enable or disable BIOS on a device 1 Enabled board connected to the PCI bus 2 Select Enabled for the graphic
263. ystem Upgrade DIMM The DIMM dual inline memory module is installed to the DIMM socket in the CPU module on the NEC Express5800 ft series The CPU module board is equipped with six sockets Two standard 256MB DIMMs are mounted in DIMM 1 and 2 each The standard DIMM can be replaced with another DIMM DIMMs should be installed to these sockets starting from the lowest socket number TIPS m The memory capacity can be increased up to 6 GB six 1 GB DIMMs m In the error messages and logs in POST NEC ESMPRO or Off line Maintenance Utility the DIMM connector may be described as group The number next to group corresponds to the connector numbers shown in the figure below IMPORTANT m The DIMM is extremely sensitive to static electricity Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the DIMM Do not touch the DIMM terminals or on board parts with a bare hand or place the DIMM directly on the desk For static notes see the section Anti static Measures described earlier m Make sure to use the DIMM authorized by NEC Installing a third party DIMM may cause a failure of the DIMM as well as the server Repair of the server due to failures or damage resulted from installing such a board will be charged m Before adding or removing DIMMs power off the server and detach the CPU module m Make sure to read Anti static Measures and Preparin

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