Napoleon Fireplaces EF36H User's Manual
Contents
1. ARWH FH DESCRIPTION PLASTIC DIFFUSER FAN HEATER ASSEMBLY THERMOSTAT KNOB CONTROL PANEL LABEL 60 WATT LIGHT BULB FLAME EFFECT MOTOR THERMOSTAT SWITCH MAIN POWER SWITCH REMOTE RECEIVER REMOTE TRANSMITTER FLAME EFFECT ASSEMBLY NYLON BEARING LOG SET LOG 1 LOG 2 EF36 UPPER LOUVRE EF36 LOWER LOUVRE Use only accessories designed for and listed with the W415 0544 10 31 05 1 2 3 4 5 PART NUMBER FINISH MopeL amp SERIAL NUMBER OF FIREPLACE INSTALLATION DATE OF FIREPLACE DESCRIPTION OF PART IDENTIFIES ITEMS WHICH ARE NOT ILLUSTRATED FOR FURTHER INFORMATION CONTACT YOUR NAPOLEON DEALER EF36 ACCESSORIES EF36H models HOIBG 2 DOIK 1 DOIG 1 DOIKG 1 DOIBC 1 DOIBG 1 GOIK 1 GOIG 1 GOIKG 1 GOIBC 1 GOIBG 1 SOIK 1 SOIG 1 SOIKG 1 SOIBC 1 SOIBG 1 EOIK 1 EOIG 1 EOIKG 1 EOIBC 1 EOIBG 1 DK36 R DK36 RG DK36 A DK36 AG DK36 W DK36 WG HERITAGE ORNAMENTAL INSETS BRUSHED GOLD PLATED DIAMOND ORNAMENTAL INSETS stack DIAMOND ORNAMENTAL INSETS GOLD PLATED DIAMOND ORNAMENTAL INSETS BLACK GOLD PLATED DIAMOND ORNAMENTAL INSETS BRUSHED COPPER PLATED DIAMOND ORNAMENTAL INSETS BRUSHED GOLD PLATED GOTHIC ORNAMENTAL INSETS Black GOTHIC ORNAMENTAL INSETS GOLD PLATED GOTHIC ORNAMENTAL INSETS BLACK GOLD PLATED GOTHIC ORNAMENTAL INSETS BRUSHED COPPER PLATED GOTHIC ORNAMENTAL INSETS BRUSHED GOLD PLATED SEASHELL ORNAMENTAL INSETS Black SEASHELL ORNAMENTAL INSETS GOLD P2. INSTALLER THESE INSTRUCTIONS MUST BE CONVEYED TO AND REMAIN WITH THE HOMEOWNER Tips OW INSTALLATION AND QUALITY FIREPLACES OPERATION INSTRUCTIONS Award Winning Products CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS CSA 2 22 No 46 UL 1278 CSA STANDARD If the information in these instructions is not followed exactly an electrical shock or fire may result Causing property damage personal E F 36 Hi injury or loss of life ELECTRIC FIREPLACE Wolf Steel Ltd 24 Napoleon Rd Barrie ON L4M 4Y8 Canada 705 721 1212 fax 705 722 6031 www napoleonfireplaces com ask napoleon on ca TABLE of CONTENTS PG 2 4 INTRODUCTION 9 ELECTRICAL CONNECTION Warranty Important Instructions 10 11 REPLACEMENTS Locating Your Fireplace Ordering Replacement Parts Dimensions Replacement Parts Accessories 5 OPERATION Remote Control 11 TROUBLE SHOOTING GUIDE Flame Effect Maintenance 12 SERVICE HISTORY 6 8 FINISHING Mantel Installation Clearance to Combustibles Framing and Finishing Hearth Cold Climate Installation Log Installation Louvres Screen Cover Removal PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE WARNING Do not burn wood or other materials in this fireplace Adults and especially children should be alerted to the hazards of high surface temperatures of the louvres and heater area and should stay away to avoid burns or clothing igni
3. LATED SEASHELL ORNAMENTAL INSETS BLACK GOLD PLATED SEASHELL ORNAMENTAL INSETS BRUSHED COPPER PLATED SEASHELL ORNAMENTAL INSETS BRUSHED GOLD PLATED ECLIPSE ORNAMENTAL INSETS BLACK ECLIPSE ORNAMENTAL INSETS GOLD PLATED ECLIPSE ORNAMENTAL INSETS BLACK GOLD PLATED ECLIPSE ORNAMENTAL INSETS BRUSHED COPPER PLATED ECLIPSE ORNAMENTAL INSETS BRUSHED GOLD PLATED DOOR KIT RECTANGULAR BLACK DOOR KIT RECTANGULAR GOLD PLATED DOOR KIT ARCHED Back DOOR KIT ARCHED GOLD PLATED DOOR KIT WEBBED BLACK DOOR KIT WEBBED GOLD PLATED W415 0544 10 31 05 11 12 TROUBLE SHOOTING GUIDE SYMPTOM PROBLEM TEST SOLUTION No Flame Light but Light bulbs have burned out Remove access panel and change everything else is light bulbs working properly Flame light but no Flame generator motor has burned out Consult your local dealer movement in the flame Flame generator has come loose Remove the access panel and check to make sure the flame generator is in the flame generator bracket and is secured to the motor with the rubber tube Remote control Dead batteries Make sure batteries are charged not working No power to the unit Make sure main power is on Power turned off Turn on manual power switch Remote needs to be synchronized Push the learn button on the control panel with receiver at the same time you push the on button on t
4. anty This limited warranty further does not cover any scratches dents corrosion or discolouring caused by excessive heat abrasive and chemical cleaners nor chipping on porcelain enamel parts mechanical breakage of PHAZER logs and embers In the first year only this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions Napoleon will not be responsible for installation labour or any other expenses related to the reinstallation of a warranted part and such expenses are not covered by this warranty Notwithstanding any provisions contained in this Limited Warranty NAPOLEON S responsibility under this warranty is defined as above and it shall not in any event extend to any incidental consequential or indirect damages This warranty defines the obligations and liability of NAPOLEON with respect to the NAPOLEON electric fireplace and any other warranties expressed or implied with respect to this product its components or accessories are excluded Napoleon neither assumes nor authorizes any third party to assume on it s behalf any other liabilities with respect to the sale of the product Any damages to fireplace brass trim or other component due to water weather damage long periods of dampness condensation damaging chemicals or cleaners will not be the responsib
5. anual Any other use not recommended by the manufacturer may cause fire electric shock or injury to persons 19 SAVE THESE INSTRUCTIONS W415 0544 10 31 05 LOCATING YOUR ELECTRIC FIRE Your new fireplace may be installed into an existing masonry or zero clearance fireplace It may also be installed using a prefabricated cabinet available from your dealer or may be built into a wall For the best effect install the fireplace out of direct sunlight EF36 DIMENSIONS 5 OPERATION REMOTE CONTROL This fireplace is supplied with a radio frequency remote control This remote will function up to 20 feet away from the fireplace The heater may emit a slight harmless odour when first used This odour is a normal condition caused by initial heating of internal heater parts Thereafter any odour is normally the result of household dust settling on the heater element 1 Turn the main power on at the control panel 2 Using the hand held remote turn the power on at the remote If the unit does not turn on you will need to synchronize the codes To synchronize the codes Press and hold the on button on the hand held remote Press the learn button on the control panel See CONTROL PANEL on page 9 Simultaneously hold both buttons in for approximately 5 seconds To change the code on the transmitter a Press the button under the battery compartment lid on the transmitter b Remove the battery from the transmitter and
6. ce body it is recommended that the walls of the fireplace enclosure be finished ie drywall sheetrock as you would finish any other outside wall of a home This will ensure that clearance to combustibles is maintained within the cavity W415 0544 10 31 05 3 The bottom end of log 2 is pressed against the inner right HEARTH side of the chamber The underside branch of log 2 fits under A hearth is NOT necessary but is recommended for aesthetic the top end of log 1 purposes Once logs are in final position close the screen COLD CLIMATE INSTALLATION L334 LOUVRE INSTALLATION WARNING It is MANDATORY to have an insulated wall behind the fireplace when the fireplace is being installed on an outside wall or chase LOG INSTALLATION AM lt HOOD Attach the hood by pressing the top flange into the clips along the top of the louvre opening If preferred secure using a screw through the centre slot 1 Position log 1 as shown so that the bottom end is pressed against the left inner side of the chamber The log base is moulded to cradle the underside of log 1 allowing it to rest diagonally as shown UPPER LOUVRES Insert the louvre tabs into the slots located at the top left and right corners of the unit LOWER LOUVRES Insert the hinge clips into the slots located at the bottom left and right corners of the uni
7. e carried out by a qualified service person 6 Do not use outdoors 7 Do not insert or allow foreign objects to enter any ventilation or exhaust openings as this may cause an electrical short or fire This could also damage the fireplace 8 To prevent a possible fire DO NOT block air intakes or exhaust in any manner DO NOT use on soft surfaces where openings may become blocked 9 This heater has hot and arcing or sparking parts inside DO NOT use in areas where gasoline paint or flammable liquids are used or stored This fireplace SHOULD NOT be used as a drying rack 10 This fireplace is NOT intended for wood or other flammable material to be burned inside of it 11 Make sure the fireplace is unplugged before any cleaning or maintenance is performed on the heater 12 Avoid the use of extension cords The extension cord may overheat and cause a fire 13 Do not strike the glass on the fireplace 14 Always unplug heater when not in use 15 This heater is not intended for use in bathrooms laundry areas and similar indoor locations Never locate heater where it may fall into a bathtub or other water container 16 Do not run cord under carpeting Do not cover cord with throw rugs runners or similar coverings Arrange cord away from traffic area and where it will not be tripped over 17 To disconnect heater turn controls to off then remove the plug from the outlet 18 Use this heater only as described in this m
8. he remote Heater works but Fan on heater is not working Consult your local dealer there is no air flow Fan works but there is Heater is not working Consult your local dealer no heat Fireplace will not Breaker or fuse has blown Check main power switch is turned on turn on Fireplace cord is unplugged Consult your local dealer Check fuse or breaker in house hold electric panel Plug cord back into receptacle Heater does not turn off Thermostat is set to high Turn thermostat counter clockwise Thermostat may be faulty Consult your local dealer Excessive noise coming Dirt build up on fan bearing Consult your local dealer from the top of the unit Defective blower Vacuum the top control compartment Odour Dust has settled on the Run heater until odour ceases heater element approx 1 2 hr Consult your local dealer Heater cycling on Air intlets blocked Check to make sure there is nothing blocking and off the air inlets on the bottom of the unit Should not be on high pile carpet that can block air inlets The fireplace turns off Fuse may be loose Consult your local dealer when moved or bumped Remove the 5 screws from the control panel and check the fuse is not blown or loose W415 0544 10 31 05
9. ical 11 Manual on off Button HARD WIRING CONNECTION If it is necessary to hard wire this fireplace a qualified electrician may remove the cord connection and wire this unit directly to the house hold wiring Permanently framing the fireplace with an enclosure requires the fireplace to be hardwired This fireplace must be electrically connected and grounded in accordance with local codes In the absence of local codes use the current CSA C22 1 CANADIAN ELECTRICAL CODE in Canada or the ANSI NFPA 70 1996 NATIONAL ELECTRICAL CODE in the United States Electric Diagram BLOWER HEATER ED TRANSFORMER 12V MOTOR 12V STRAIN RELIEF MAIN POWER ROCKER SWITCH THERMOSTAT W415 0544 10 31 05 10 REPLACEMENTS Contact your dealer for questions concerning prices and avail ability of replacement parts Normally all parts can be ordered through your Napoleon dealer or distributor When ordering replacement parts always give the following information FOR WARRANTY REPLACEMENT PARTS A PHOTOCOPY OF THE ORIGINAL INVOICE WILL BE REQUIRED TO HONOUR THE CLAIM REPLACEMENT PARTS PART NO W497 0001 W062 0016 W380 0013 W385 0277 W387 0001 W435 0004 W660 0022 W660 0023 W660 0037 10 W660 0038 11 W010 1090 12 W045 0001 13 GL 637 14 W135 0173 15 W135 0174 16 W010 1010 17 W010 1011 COOND
10. ility of NAPOLEON The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your authorized dealer The warranty registration card must be returned within fourteen days to register the warranty NAPOLEON reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON GOING PRODUCT IMPROVEMENTS NAPOLEON IS A REGISTERED TRADEMARK OF WOLF STEEL LTD PATENTS U S 5 303 693 801 CAN 2 073 411 2 082 915 WOLF STEEL LTD W415 0544 10 31 05 4 IMPORTANT INSTRUCTIONS 1 READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE THIS APPLIANCE IS HOT WHEN USED 2 To avoid burns DO NOT let bare skin touch hot surfaces The trim around the heat outlet becomes hot during fireplace operation Keep combustible material such as furniture pillows bedding paper clothes and draperies at least 3 feet from the front of the unit 3 CAUTION Extreme caution is necessary when any fireplace is used by or near children or invalids also whenever the heater is left operating and unattended 4 Do not operate if the power cord or fireplace is damaged or if the unit is dropped or damaged in any manner 5 Under no circumstances should this fireplace be modified Use it only as described in the manual Any repairs to the fireplace should b
11. n who take great pride in their work Once assembled the complete fireplace is thoroughly inspected by a qualified technician before packaging to ensure that you the customer receive the quality product that you expect from NAPOLEON NAPOLEON ELECTRIC FIREPLACE LIMITED WARRANTY Electrical components and wearable parts such as fan heater motors switches nylon bearing components and remote controls are covered and Napoleon will provide replacement parts free of charge during the first year of the limited warranty Light bulbs are NOT covered by the warranty Any labour related to warranty repair is not covered CONDITIONS AND LIMITATIONS NAPOLEON warrants its products against manufacturing defects to the original purchaser only i e the individual or legal entity registered customer whose name appears on the warranty registration card filed with NAPOLEON provided that the purchase was made through an authorized NAPOLEON dealer and is subject to the following conditions and limitations This factory warranty is nontransferable and may not be extended whatsoever by any of our representatives Installation must be done in accordance with the installation instructions included with the product and all local and national building and fire codes This limited warranty does not cover damages caused by misuse lack of maintenance accident alterations abuse or neglect and parts installed from other manufacturers will nullify this warr
12. r or plug the appliance back in Turn on the main power and test A NOQ W415 0544 10 31 05 MANTEL The minimum distance from the top of the unit that the mantel can be installed is 0 at any depth When using paint or lacquer to finish the mantel such paint or lacquer must be heat resistant to prevent discolouration FIREPLACE TOP FIREPLACE SIDEVIEW OPTIONAL HEARTH CLEARANCE TO COMBUSTIBLES 0 inches 0 inches Oinches 0 inches W415 0544 10 31 05 FRAMING AND FINISHING Nailing Tab Installation 1 Choose fireplace location 2 Place fireplace in position 3 Frame in fireplace with header across the top It is impor tant to allow for the finished facing materials when setting the depth of the frame a 4 e N 4 Remove the two screws from the sides of the fire place and attach the nailing tabs with the screws 5 To determine the final location of the nailing tab you must first determine the amp thickness of your finishing material i e sheetrock drywall This will determine the dimension from the control panel front edge to the nailing tab Secure with a sheet metal screw supplied 6 Attach the nailing tabs to the frame Corner Installation Note In order to avoid the possibility of exposed insulation or vapour barrier coming in contact with the firepla
13. t To remove the louvres pull the back tabs of the clips forward while pushing the louvre assembly back Lift the clip 2 For correct positioning of log 2 the top end of log 1 must be lifted up off the base as shown louvre shown with louvre removed 2 Remove the screw securing the screen cover 3 Un hook the screen cover from the unit W415 0544 10 31 05 9 ELECTRICAL CONNECTION This fireplace requires a 15 amp 120 volt and 60 hz ELECTRICAL DIAGRAM LEGEND circuit The fireplace should be on its own circuit If there are other appliances on the same circuit this may cause Power Rocker Switch the circuit breaker or fuse to blow when the fireplace heater is in operation Thermostat Switch Fan Heater Assembly The unit comes with a 6 electrical cord exiting the bottom right side Plan your installation to avoid the use _ Main Circuit Board of an extension cord If you require an extension cord it must be at least 16 awg wire and be rated for 2025 DC Motor flame effect watts Main Power Cord Electrical outlet wires must comply with local building codes to reduce the risk of fire electrical shock and Strain Relief injury sary Flame Effect Light two light sockets 60 watts max Do NOT use the fireplace if any part has been under water Nylon Cable Tie Call a qualified service technician IMMEDIATELY to have 10 Learn Button the fireplace inspected for damage to the electr
14. tion Supervise young children when they are in the same room as the fireplace Due to high temperatures the fireplace should be located out of traffic and away from combustible material such as furniture and draperies Clothing or other flammable material should not be placed on or near the fireplace Any safety screen or guard removed for servicing must be replaced prior to operating the fireplace It is imperative that the control compartments circulating blower and its passageway in the fireplace are kept clean More frequent cleaning may be required due to excessive lint from carpeting bedding material etc The fireplace area must be kept clear and free from combustible materials gasoline and other flammable vapours and liquids Under no circumstances should this fireplace be modified Do not use this fireplace if any part has been under water Immediately call a qualified service technician to inspect the fireplace and to replace any part of the control system which has been under water Do not operate the fireplace with the glass door removed cracked or broken Use only with a glass door NOTE Changes other than editorial are denoted by a vertical line in the margin W415 0544 10 31 05 NAPOLEON electric fireplaces are manufactured under the strict Standard of the world recognized ISO 9001 2000 Quality Assurance Certificate NAPOLEON products are designed with superior components and materials assembled by trained craftsme
15. turn off the main power on the control panel c Wait 5 seconds and reinstall the battery and turn on the power d While pressing the on button on the hand held remote press the learn button on the control panel See CONTROL PANEL on page 9 e Hold both in for approximately 5 seconds Note The receiver will automatically advance to an alternate code when introducing a transmitter to the unit 3 To turn the unit off use either the remote or main power button on the control panel or the manual on off button on the control panel 4 The thermostat located on the lower control panel is used to control the temperature of the room To increase the temperature turn the dial clockwise FLAME EFFECT The flame generator has a random modulating control which causes the flame effect to speed up and slow down sporadically This action creates the realistic flame appearance and can not be modified MAINTENANCE Bulb Replacement If you notice the flame look is darker on one side of the fireplace check the light bulbs to ensure that one has not burned out Bulb must be replaced with a MAX 60 watt incandescent clear light bulb 1 To replace the bulb turn the circuit breaker off or unplug the appliance 2 Open the lower louvres 3 Detach the light access panel by removing the four screws Replace the burned out light bulb using a new 60 watt clear incandescent bulb Replace access panel Turn on the powe
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