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Motion Computing R12 User's Guide

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1. Documentation camera light Provides light for the documentation camera Documentation camera 8MP auto focus camera that takes photos you can save to your hard drive in BMP JPG and TIFF formats Volume buttons Use to adjust volume up or down Battery Powers the tablet when it is not plugged in or docked Battery latch Opens the battery compartment s door Battery charge indicator lights Indicate the level of battery charge Battery charge indicator light button Press to view charge indicator lights Speakers Use for listening to audio Chapter 1 Getting Started Overview of theR12 11 Right side USP Power Audio po adapter in out port port Heel SIM card slot Fingerprint reader SD card slot Pen tether anchor Power adapter port Connect the power adapter Audio in out port Supports external stereo speakers a stereo headset or a stereo headset with microphone using a standard TRS or TRRS 3 5mm plug USB port Connect a USB device such as a mouse digital camera printer or external storage device HDMI Port Connect digital audio video devices such as an external digital monitor SIM card slot Required for some mobile broadband networks If required your cellular network carrier provides the SIM card Fingerprint reader Scan your fingerprints for added security Pen bay Store the pen when not in use SD ca
2. Power adapter 2 Plug the power cord into an outlet e The battery charging indicator on the left side of the R12 turns amber to indicate that the battery is charging e Keep the tablet on AC power until the battery is fully charged the battery charging indicator turns green You don t have to wait until the tablet is fully charged to turn it on Chapter 1 Getting Started Where to begin with your R12 13 3 Press and release the power button located in the center of the left side of the R12 to turn it on Power button Security button Battery charging indicator Step 2 Connect to a wireless network The R12 includes built in Wi Fi and Bluetooth Your Tablet PC may also be equipped with mobile broadband To set up available wireless networks follow these steps Step 1 Set up Wi Fi 1 Enable Wi Fi a Swipe in from the right side of the screen and tap Settings b Tap the wireless network icon Wi c Tap the Wi Fi On Off slider to turn it On 2 Select a wireless network from the list of available networks 3 Follow the on screen instructions Step 2 Set up Bluetooth 1 Enable Bluetooth a Swipe in from the right side of the screen and tap Settings b Tap Change PC Settings c Under PC and Devices tap Bluetooth Step 3 Set up Mobile Broadband with GPS optional If you purchased your R12 with the optional mobile broadband module you can connect to high speed cellular networks worldwide With the m
3. Ifthe tablet still can t detect the Bluetooth device contact the device manufacturer for assistance Chapter 4 R12 Troubleshooting and FAQs Troubleshooting 65 Bluetooth wireless tips Motion Computing and its Bluetooth partners have worked to ensure a positive experience with this technology and to ensure Bluetooth interoperability In doing so we have found the following issues e Interference If you re running Bluetooth and Wi Fi at the same time interference can affect the Bluetooth performance This is most noticeable if You try to transfer large amounts of data such as with file transfers Several Bluetooth devices are operating in an office simultaneously e Speech Recognition Bluetooth audio has not been fully developed for speech recognition Therefore for speech recognition we recommend that you not use a Bluetooth wireless headset e Disconnection Some Bluetooth devices will disconnect when they go into power saving mode Most devices will automatically reconnect when they become active again e Incompatible drivers If you attempt to install other wireless headset or other audio drivers such as Bluetooth or USB over the Tablet PC audio drivers a malfunction of the Tablet PC audio system may occur because the drivers may not be compatible e Interoperability lIf you re having issues with interoperability of Bluetooth devices contact the manufacturer of your Bluetooth device and check its compatibility
4. your desktop is the same as you left it To put the tablet in Sleep mode e Save your files this isn t required but it s a good precautionary measure e Press and release the power button S Note While in Sleep mode the power button blinks To wake up the tablet from Sleep mode e Press and release the power button Se The tablet quickly resumes activity and your desktop is the same as you left it Note If you have security enabled on your tablet you ll need to unlock the Tablet PC Hibernate mode If you intend to leave your tablet for several hours or more you can put the tablet in Hibernate mode When you return from hibernate your desktop is the same as you left it Note If you have security enabled on your tablet you ll need to unlock the Tablet PC It takes longer to start up from Hibernate mode than sleep but it consumes very little power saves data to disk beforehand and is still faster than starting your tablet after shutting it down To put the tablet in Hibernate mode 1 Swipe in from the right edge of the screen and tap Search 2 Type power in the search field and then choose Change what the power buttons do from the search results 3 You can select Hibernate for any of the Power and sleep button configuration options For more information on power options see Power Settings on page 23 Optional setup tasks Create a recovery drive Once you ve set up your R12 the way you like it includ
5. 45 Display issues When I disconnect an external monitor the desktop area is larger than the Tablet PC display e The tablet may have expanded the desktop beyond the display area of the Tablet PC display when it was connected to the external monitor Swipe in from the right of the Chapter 4 R12 Troubleshooting and FAQs Troubleshooting 62 screen tap Search and type projector in the Search field Select Project to a second screen from the list of search results Select the PC screen only option e The display resolution might not match the native resolution of the LCD You can use other display resolutions but you will get the best display quality when the display resolution matches the native resolution of the LCD For more information swipe in from the right side of the screen and tap Search type change resolution in the search field and then tap Change the screen resolution The display is too dim e The display brightness may be set too low Use Motion Tablet Center to brighten the display Open Motion Tablet Center tap Power tap Advanced and then move the brightness slider to the desired level The display is unreadable or distorted e The screen resolution and color quality may not be set correctly Use Windows Display Properties to reset the display settings Open Control Panel tap Display tap Adjust resolution in the left pane and change the resolution until the display appears normal e The display driver may have b
6. 8 1 Check the manufacturer s website for a current driver The R12 is in its dock but the tablet doesn t recognize any accessory devices such as the external disk drive or monitor e The R12 may not be fully seated in the dock Remove it from the dock and then replace it Network issues The wireless adapter keeps connecting even when don t want it to e Disable the desired wireless adapter from Motion Tablet Center Open Motion Tablet Center Tap Wireless Settings in the Tablet screen The Windows Networks menu opens Tap the wireless network you want to disable and tap Disconnect l can t connect to a wired Ethernet network To connect to an Ethernet network your R12 must be connected to an R12 Series Docking Station The Ethernet port for the R12 is located on the back of the dock e The connection may be loose Remove the Ethernet cable and reconnect it e The Ethernet network may be experiencing problems Check with someone near you to determine if he or she has network access e Replace the Ethernet cable Chapter 4 R12 Troubleshooting and FAQs Troubleshooting 64 Wi Fi issues I can t connect to a Wi Fi network e Your R12 may not have located a Wi Fi network Open Motion Tablet Center and tap Wireless Settings Ensure that the switch for Wi Fi is set to On Select the network to which you want to connect from the list of available networks You may not have access to the network Obtain a user name and pas
7. RFID tags Motion provides a sample application capable of reading these tags The R12 RFID reader supports the following formats e ISO IEC 14443A B e ISO IEC 15693 e MiFare Classic To access the Motion sample RFID reader application 1 From the Windows Start screen swipe up to view Apps Under Motion Computing tap the Motion RFID Utility tile To use the RFID reader 1 Open the Motion Computing RFID Demo MCRFID exe utility or the RFID scanning application of your choice 2 Position the R12 as shown in the photo 3 Aim the Tablet PC at the RFID tag and ensure that the tag is 1 1 5 inches 25 40 mm from the RFID antenna scan area 4 If you re using the Motion Computing RFID Demo utility tap Refresh UID and Tag Data If you re using another RFID scanning application initiate the scan as described in the application s documentation The Tablet PC beeps to indicate a successful scan The ASCII and Hex data appear in the RFID Tag Data window Note RFID tags are typically used with specialized applications See your system administrator for more information Chapter 2 Using your R12 Using the SlateMate optional 41 Using the battery The R12 includes a high capacity Lithium ion battery that fits into the back of the unit Battery life varies by configuration applications in use utilized features and operating conditions Maximum battery capacity decreases with time and use short or expose it to fire or w
8. The default on screen keyboard will appear at the bottom of the screen amp 123 Ctrl In addition to the default on screen keyboard Windows 8 1 provides other keyboard layouts for entering text You can use an expanded keyboard which provides additional keys or a keyboard that includes a numbers keypad Tip To switch to the keyboard that includes the numbers keypad tap the amp 123 key in the lower left hand corner of the default keyboard Chapter 2 Using your R12 Entering text and using the handwriting panel 30 Using the Windows 8 1 handwriting panel To open the handwriting panel 1 Tap in a text field or other area where you can type such as the URL field in a web browser 2 In the lower right hand corner of the touch keyboard tap the keyboard icon to change keyboards 3 Tap the handwriting icon Ai The handwriting panel will open x Lea Enter Space Use your digitizer pen to begin writing in the handwriting panel Your handwriting will then be converted to text Tip The more you write the more accurately Windows 8 1 detects your handwriting style To close the on screen keyboard or handwriting panel tap the close icon inthe upper right hand corner To minimize the on screen keyboard or handwriting panel tap the minimize icon in the upper right hand corner You can find other handwriting applications at the Motion Computing Store Chapter 2 Using your R12 Entering
9. accuracy in Japan The proper Augmentation system will be detected based on your location No special selection is required The augmentation feature uses signals from geostationary satellites to improve on the reliability and accuracy of the signals from the GPS satellites There is no user interface for the GPS with SBAS receiver and the GPS with SBAS receiver is always on whenever the tablet is powered on The virtual communications port that is assigned to the GPS with SBAS receiver by Windows can be viewed in the Control Panel System Device Manager Note To use the GPS with SBAS receiver you don t need a network connection or an account with a Mobile Broadband network carrier or service provider Chapter 2 Using your R12 Using Mobile Broadband with GNSS 47 Using Bluetooth You can use Bluetooth to connect to accessory devices or other computers The devices can communicate with each other when they are in range To access Windows 8 1 bluetooth settings 1 Swipe in from the right side of the screen and tap Search 2 Type bluetooth in the search field and then tap Bluetooth settings 3 Make sure the Bluetooth device is discoverable according to the device manufacturer s instructions When a Bluetooth device is discoverable it s visible to other Bluetooth devices within range 4 Tap Add Bluetooth device in the search results 5 Follow the on screen instructions T p To make your R12 visible to other devices type bluetooth
10. harsher environments Motion recommends that you purchase the Rugged Digitizer Pen for your R12 which is available for purchase from the Motion Computing Accessories page Change the tips regularly especially if you drop the pen onto a rough surface that could damage the tip or embed debris in it Damaged pen tips can scratch the display Note To order pens or new pen tips go to Motion Computing Accessories Replacing pen tips Pen tips eventually wear down or get damaged so the pen includes extra tips and a tool for replacing them Chapter 3 Caring for your R12 Caring forthe display 58 With typical use you should change the pen tip every 90 days If you use the pen in a dirty or dusty environment you should change the pen tip every 30 days Particles can become embedded in the pen tip and scratch the display To replace the pen tip 1 Grasp the old tip with the replacement tool Use the notch on the ring to grab the tip 2 Pull the old tip out of the pen 3 Insert a new tip placing the flat end of the pen tip in first 4 Apply slight pressure to push the tip in to place Cleaning the fingerprint reader Under normal circumstances you should clean the fingerprint reader once a month or whenever necessary To clean the fingerprint reader gently rub the sensor surface with the cloth that is included with the tablet or any microfiber cloth WARNING Don t use bleach solvents or abrasives Don t spray or pour an
11. in the search field and then tap Change Bluetooth settings in the search results In the Options tab select Allow Bluetooth devices to find this PC Using the fingerprint reader You can use the fingerprint reader to log on to the Tablet PC by scanning your fingerprint instead of entering a password This feature provides an additional level of security for the tablet Scan fingerprint Fingerprint reader To use your fingerprint to log on to your Tablet PC 1 Swipe in from the right side of the screen and tap Search 2 Type sign in the search field and then choose Sign in options from the search results 3 Tap Add in the Fingerprint section of the Account settings screen and follow the instructions Chapter 2 Using your R12 Using Bluetooth 48 Fingerprint reader tips e Be consistent Hold your finger and scan at the same angle each time For example if you enroll your finger with your hand open hold your hand this way each time you scan e The scanner is bi directional You can move your finger from right to left or left to right e Read the prompts carefully and ensure that you wait for the prompt before you swipe e Swiping too quickly or too slowly can make a capture unsuccessful Change the swipe speed until you learn what speed works best e When scanning press hard enough to fully contact the sensor e Rub your fingers together to stimulate the natural skin oils so your fingerprint is easier to detect Con
12. module 7 mobile Broadband with GPS module 47 Motion Computing applications Know Your Motion Tablet 28 Motion Tablet Center 20 Motion Computing Store 31 Motion Optimized power plan 26 46 Motion Tablet Center 20 Advanced settings Power 27 Advanced settings Tablet 25 Compass 28 flicks settings 21 Location Services 28 pen and touch settings 21 power settings 25 sensors settings 27 Show Map 28 Tablet PC settings 22 tablet settings 21 touch settings 22 using 20 Wireless settings 23 24 O optimization battery 45 power plan 26 46 optional features 7 8 Computrace Complete 8 mobile broadband with GPS 7 security 7 TPM 8 P pen care and maintenance 58 taking care of 58 troubleshooting 63 pen and touch display configure 22 63 70 pen and touch settings 21 pen bay 12 pen tether 17 pen tether anchor 12 power adapter port 12 power button 46 blinking 62 change behavior 27 power plan change 26 create 27 customize 27 Motion Optimized 26 46 Power Saver 67 power settings 25 Power Switch on battery or plugged in 46 R R12 locating serial number 51 overview 9 back view 11 front view 9 left view 12 right view 12 setting up 13 recovery drive creating 53 refresh your PC 54 reset your PC 54 using 54 using a Windows 8 recovery drive 54 recovery image 16 recycle old computer 68 refresh your PC 54 removing the battery 43 replacing pen tips 58 replacing the battery 43 reset your PC 54 restoring your system cr
13. no current activity it goes into Power Saver mode automatically To change the power plan Tap the drop down menu beside Choose a power plan and select the power plan you want to use Note Setting the power plan to Power Saver reduces your Tablet PC s performance When you press and release the power button it can go into one of the following modes Sleep the tablet pauses all activity immediately and quickly resumes when awakened This saves power when you re away from your tablet for a short time However you will lose unsaved data if there s a power failure Hibernate The tablet saves the contents of memory to the hard drive and shuts down Pressing the power button restores the desktop exactly as you left it Shut down Tablet shuts down Pressing the power button reboots the tablet By default the tablet goes to sleep when you press and release the power button To wake up your tablet press and release the power button again You can put the tablet in Hibernate mode or shut it down completely from the Start menu Chapter 2 Using your R12 Motion Tablet Center 26 You can change how the power button behaves when it is pressed either to hibernate or to shut down the tablet You can set the behavior individually depending on whether the tablet is running on battery or plugged in To change what happens when the power button is pressed e Tap the drop down menu beside Power switch on battery and select the action
14. power button it can go into one of the following modes e Sleep the tablet pauses all activity immediately and quickly resumes when awakened This saves power when you re away from your tablet for a short time However you will lose unsaved data if there s a power failure e Hibernate The tablet saves the contents of memory to the hard drive and shuts down Pressing the power button restores the desktop exactly as you left it Hibernate consumes about as much power as a night light and takes less time to restart than the Shut down option e Shut down Tablet shuts down Pressing the power button reboots the tablet By default the tablet goes to sleep when you press and release the power button To wake up your tablet press and release the power button again You can put the tablet in Hibernate mode or shut it down completely from the Start menu You can change how the power button behaves when it is pressed either to hibernate or to shut down the tablet You can set the behavior individually depending on whether the tablet is running on battery or plugged in To change what happens when the power button is pressed 1 Open Motion Tablet Center 2 Tap Power 3 Beside Power Switch on battery select what you want to happen when the power switch is pressed while the tablet is running on battery Chapter 2 Using your R12 Removing and replacing the battery 46 4 Beside Power Switch plugged in select what you want to happen w
15. to a display Monitor eee eee eee eee eee e ee 17 For More infOrmMatiONs ieser iraia e ienien EERE REENE REAREA ARDER 17 Chapter 2 Using your R12 cece eee e eee IY Motion Computing applications 0 cece cece cece nen eee e ence ene eenes 20 Motion Tablet Center cece cece cece eee e eee nen e nen e ee eneneneeeenes 20 Tablet settingS ereer eh wewactls ohorniewats niece is aieedhebee teat ehenrediis 21 Pen and TOUCH wives vesdaaceten ceapes ced at waleged veg sta AUNE eat eevee teen e s 21 Tablet PC Settings iero sorire ror NEEE EE REEE es ENERET NE EERTE 22 Wireless SettingS seriste rrara EIENEN EANET NA E aa 23 Advanced settings isiiisicives eaten raa E oh EERTE EEEE ES 25 POWEF S TINGS 3 0 ecsri ana E EE deeds EEE E 25 Advanced Settings ssitsceusegsins tag tecieetedaeiseloanse tgalnerda nates ened 27 Sensors SELINGS 5 resora eats cas a ies Meee ea ca ee ean Hee ene eeu 27 COMPASS ienes E bisa ened eveaiomkeen eas EEN E ENE eae ese 28 Contents SHOW Ma Disian hanenn EEEa EAE a A AEE E tease 28 Know Your Motion Tablet eee eee eee cece e nee EErEE EURER EREE EES 28 Entering text and using the handwriting panel eee cece eee eee ees 29 Using the Windows 8 1 on screen keyboard 0 cece ee eee eee e eee ees 30 Using the Windows 8 1 handwriting panel 0 eee cece eee eee ees 31 Using the Function buttons irer cee cece cece eee ene n E O 32
16. to encrypt your computer s hard drive 4 After you have enabled encryption reboot your Tablet PC and manually restart SecureDoc to complete the encryption process For more information about WinMagic SecureDoc go to http www winmagic com products full disk encryption for windows Using the SIM card reader The SIM card slot holds one 3FF card or Micro SIM card SIM card for use with the Mobile Broadband option Contact your service provider for additional information To insert a SIM card 1 Turn off the tablet 2 Open the port cover and locate the SIM card slot SIM card slot Chapter 2 Using your R12 Using the SIM card reader 50 3 Push the SIM card with the notched side toward the tablet and the contacts facing down into the slot until it clicks into place To remove a SIM card 1 Turn off the tablet 2 Open the port cover 3 Push the card in slightly until it pops out Using the SD card reader The R12 includes an SD card slot that you can use with an SD memory card to play media files view files from your camera or other devices or to use for extra file storage To insert an SD card 1 Turn off the tablet 2 Open the port cover and locate the SD card slot SD card slot 3 Push the SD card with the contacts facing down into the slot until it clicks into place To remove an SD card 1 Turn off the tablet 2 Open the port cover 3 Push the card in slightly until
17. will be changed back to their defaults e Apps from Windows Store will be kept e Apps you installed from disks or websites will be removed e A list of removed apps will be saved on your desktop 4 Tap Reset your PC If you have backed up all of your data and you want to reinstall a fresh copy of Windows 8 1 In this case your system will return to the same condition it was in when you started Windows 8 1 for the first time 5 Tap Advanced options to access tools that you can use to recover your damaged Windows system e System Restore restores all system files and settings to the state they were in when the last restore point was created All your data will remain intact e System Image Recovery select this option to the Windows 8 1 recovery drive you created to perform a complete restoration of your entire system All your current programs system settings and files will be replaced with the versions that were current when you made the recovery image e Automatic Repair this option scans your system and analyzes the various settings configuration options and system files to find corrupt files or issues with Chapter 2 Using your R12 Restoring your system 54 configuration settings If it detects any of these problems it automatically attempts to fix them so that your system can boot normally e Command Prompt use this tool to access the command line tools Note This option is for advanced users only 6 Select the optio
18. with the Bluetooth software installed on your Tablet PC e Security Bluetooth devices use a passkey to create a secure connection between the Tablet PC and the Bluetooth device Although the passkey exchange helps to secure your data Bluetooth wireless technology shouldn t be considered completely secure Mobile Broadband with GNSS issues I can t connect to a mobile broadband network e A mobile broadband network requires you to have a data plan from a cellular network provider You may need a SIM card from your network provider see Using the SIM card reader on page 50 changed my SIM card and now I can t connect to my mobile broadband network e The tablet should be shut down when changing or inserting the SIM card Restart the tablet to enable the SIM card Audio issues No sound is coming from the built in or external speakers e Ensure that nothing is connected to the audio in out port Connecting headphones or external speakers disables the built in speaker e The volume may be set too low or muted Swipe in from the right tap the speaker icon and adjust the volume setting You can also use the volume buttons on top of the Tablet PC to turn the volume up or down e The integrated audio components may have been overwritten If you install a third party audio device such as a USB or Bluetooth device the integrated audio may stop Chapter 4 R12 Troubleshooting and FAQs Troubleshooting 66 working If this happen
19. 2 Motion or Getting Started Opens the R12 Getting Started Guide which provides basic information about operating your Tablet PC Support Links to the Motion Computing Support website which provides information about Motion products technical support and customer and professional services User s Guide Enables you to open or save this R12 User s Guide Accessories Links to the Motion Computing store where you can view and purchase accessories for your Motion Computing Tablet PC To use Know Your Motion Tablet 1 Locate the Know Your Motion Tablet tile on the Windows 8 1 Start screen or the Windows desktop 2 Tap the Know Your Motion Tablet tile to open the application 3 Tap the tile for the resource you want to access Entering text and using the handwriting panel You can use different methods to enter text with your R12 to fit your needs You can use an on screen touch keyboard or the handwriting panel When you write on the handwriting panel your handwriting converts to digital ink Digital inking is the process of converting your handwriting to text Chapter 2 Using your R12 Entering text and using the handwriting panel 29 Using the Windows 8 1 on screen keyboard To open the on screen keyboard either e Tap ina text field or other area where you can type such as the URL field in a web browser e Tap the keyboard icon in the Windows notification area when you re in the Windows desktop
20. Configuring the Function buttons cece cee eee eee e tence enes 32 Using the Windows button cece cece cece nent EErEE KERNER 33 Connect an external monitor 6 cere eee eden cnet eee enes 33 Using the built in microphones cece cece cece ene e eee e ene een cans 34 Using the CaMEraS 6 eee ccc ce ee EATE AEA eee e tenet en een eens 34 Using the web Camera cece eee e erir e eee eee Erra ene ee tent eeneeneans 34 Using the documentation camera cece cece eee cece eee eee ence eenes 34 SnapWorks by Motion 0 cece ee cece cence eee e nent eee en ea eenes 35 Using the SlateMate optional 0 cece cece eee e een ence en en ence eenes 39 Using the barcode scanner cece eee cece cere cee e eee e CEEE 39 Barcode Scanner tipS asic iaca cee eee ie eaaus cae sence eae saeueawe na saan 41 Using the RFID reader cece eee orne CE EONA REEERE A NENES 41 Using the Datter ss risi russ trr eens on ene ete een eae ee ce er Mea Nea ee Seas Eee es 42 Checking tablet battery poWer 6 cece e eee cece eect een ene eee ne ences 42 Removing and replacing the battery cece cece cece nent eee e eee enes 43 Hot swapping the battery 0 0 0 0 cece cece cece eee ee ee tence ORENA 44 Long term battery storage 0 cece cece cece ener n eee e nee tence tenes 45 Disposing of used batteries 0 cece eee raS EEEE EEEREN REEE 45 Battery and power Mana
21. Insert your finger under the finger grip and lift up to remove the battery from the battery compartment C Chapter 2 Using your R12 Removing and replacing the battery 43 To replace the battery 1 Place the tabbed end of the battery into the battery compartment 2 Press the battery down until it locks into place nnn Hot swapping the battery Changing a tablet battery while the tablet is in use and running on battery power is called hot swapping You can hot swap a battery only if you have a second charged battery to replace the battery that is low on power While hot swapping the battery you will notice the following behaviors e The tablet s display gets dimmer Once the charged battery is in the tablet the tablet s display brightens again e The battery gauge s LED lights turn off Once the charged battery is in the tablet the LED lights turn on again e The power button is disabled The power button is disabled at any time the tablet has no battery and is not running on AC power through the power adapter Important You have one minute to hot swap the battery If you haven t replaced the battery within one minute the R12 will go into Sleep mode To hot swap the battery 1 Remove the battery 2 Insert the new battery Important Use only Motion Computing R12 Series batteries with the tablet Chapter 2 Using your R12 Removing and replacing the battery 44 Long term battery storage Don t store
22. R12 Tablet PC Model ROO1 User s Guide 2014 Motion Computing Inc All rights reserved This document contains information protected by copyright No part of this document may be reproduced in any form without written consent from Motion The information in this document is provided as is and is subject to change without notice Motion is not liable for errors or omissions in this document Motion Motion Computing View Anywhere and SnapWorks are trademarks or registered trademarks of Motion Computing Inc in the U S A and other countries Acrobat is a registered trademark of Adobe Systems Incorporated Bluetooth is a registered trademark owned by the Bluetooth SIG Inc U S A and licensed to Motion Computing Inc Intel Core and vPro are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Computrace is a registered trademark of Absolute Software Corp WinMagic and SecureDock are trademarks or registered trademarks of WinMagic Inc Realtek is a trademark of Realtek Semiconductor Corporation Microsoft Windows and Windows Journal are trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Qualcomm Gobi and Gobi 5000 are trademarks or registered trademarks of Qualcomm Incorporated Wi Fi is a registered trademark of the Wi Fi Alliance HDMI the HDMI logo and High Definition M
23. SBAS You can purchase an R12 Tablet PC with an optional embedded discrete global positioning system GPS module that supports the Wide Area Augmentation System WAAS for improved accuracy in the United States European Geostationary Navigation Overlay Service EGNOS for improved accuracy in Europe and Multi functional Satellite Augmentation System MSAS for improved accuracy in Japan The proper Augmentation system will be detected based on your location No special selection is required The augmentation feature uses signals from geostationary satellites to improve on the reliability and accuracy of the signals from the GPS satellites You can use it with your preferred mapping applications to find your current and desired locations Note This option not available on systems equipped with optional Mobile Broadband with GNSS Security Your R12 includes several features that you can use to enhance the security of your data and serve as the foundation for complementary security technologies The core security features include password protected BIOS networking control optional Computrace Complete tracking software a built in fingerprint reader and TCG Trusted Platform Module TPM 1 2 Chapter 1 Getting Started Optional features 7 WinMagic SecureDoc WinMagic SecureDoc is an application that you can use to encrypt your hard drive This application is included with your R12 Tablet PC and must be enabled to activate For addition
24. SlateMate RFID reader internal antenna Barcode scanner Serial port Using the barcode scanner The R12 barcode scanner supports several different types of barcodes a minimum set of barcodes is enabled at the factory Chapter 2 Using your R12 Using the SlateMate optional 39 The following barcode symbologies are enabled by default e Aztec e Code 128 e GS1 128 e Code 39 e Interleaved 2 of 5 e Micro PDF417 e UPC A e UPC E e EAN 8 e EAN 13 PDF417 e QR Code Other barcode types can be enabled by using the EasySet application which can be installed from C Motion Software EasySet To use the barcode scanner 1 Open the application that you want to receive the barcode data and place the insertion point in the appropriate field 2 Aim the scanner lens at the barcode as shown in the photo 3 Press and release Function button 3 page 32 Ensure that the scan beam covers the entire barcode If the scan was successful the data will appear in the application and you will hear a confirmation beep Chapter 2 Using your R12 Using the SlateMate optional 40 Barcode scanner tips e You ll typically get the best scans if the lens is six to seven inches from the barcode e If you re having trouble scanning a barcode use two hands to steady the tablet while you scan Using the RFID reader Your Tablet PC may include an integrated 13 56 MHz RFID reader that you can use to retrieve information from
25. System Protection tab of the System Properties control panel is displayed 3 To restore your computer tap System Restore and the main screen for System Restore opens Tap Next and you ll see a list of available restore points that you use to restore your system 4 Select the restore point you want to use and follow the instructions on the next screens Chapter 2 Using your R12 Restoring your system 55 Finding other software For information about other software for your tablet go to Motion Computing Accessories and the Motion Computing Store You will find links to software solutions for purchase as well as free downloads from Motion Computing and its service partners Chapter 2 Using your R12 Finding other software 56 Caring for your R12 Proper care and maintenance will keep your R12 Tablet PC working and in good condition For general information about care of the tablet and its components and accessories see the Safety and Regulatory Guide included with your Tablet PC components Improper use may damage the Tablet PC and its components and void the WARNING Follow the guidelines listed below when caring for your R12 Tablet PC and its A warranty General care e Protect the Tablet PC from exposure to extreme temperatures shock liquids and strong magnetic fields e Don t place heavy objects on top of the Tablet PC e If you re storing the tablet for a long time unplug the power adapter and remove the battery after pa
26. about inserting a SIM card 2 Tap Wireless Settings in the Tablet screen The Windows Networks menu opens Chapter 2 Using your R12 Motion Tablet Center 23 3 Tap your mobile broadband network which is displayed in the Mobile broadband section To find more available broadband networks tap Find more 4 If you want to connect automatically in the future select the Connect automatically checkbox 5 If you want to roam automatically select the Allow data roaming checkbox 6 Tap Connect If prompted enter the access point name APN or access string the user name and the password You can find these in the information that came with the device or with your mobile broadband service Tip To view options and settings for the mobile broadband network press and hold your pen or your finger on the network name until a square appears and then lift your pen or finger to view the pop up menu To connect to a wireless network 1 Tap Wireless Settings in the Tablet screen The Windows Networks menu opens 2 Tap the wireless network you want to connect to The list of available wireless networks is displayed in the Wi Fi section 3 If you want to use this network on a regular basis and automatically connect to it when it s available select Connect automatically 4 Tap Connect and enter the network security key when prompted Tip Check with your airline for exact rules on using your Tablet PC and Wi Fi while
27. aeawaeey ies wee Nase 4 Geweaa ga sawed aaseses 66 System SSUES seroso cis cui ciseus Hime cee eed stead eae E E EE EEEE ES 67 Frequently asked qUuestions 0 cece cece cnet cence ence ene n en en cnet eenes 67 ia S gt eee nee eee ee ere ne eee genre MeO 2 Contents Getting Started The Motion R12 Tablet PC is a sleek and lightweight FHD 12 5 rugged tablet that provides robust computing power and a variety of integrated features to enable any mobile workflow The R12 Tablet PC includes these features Chapter 1 Getting Started Intel Core i5 or i7 vPro Processors i7 Processor includes Intel vPro technology Windows 8 1 Pro 64 bit USB 3 0 and HDMI ports and SD card slot Integrated 8 0 MP documentation camera and 2 0 MP web camera 4 GB or 8 GB DDR3L 1600MHz SDRAM memory Intel HD Graphics 4200 Corning Gorilla Glass for increased display damage resistance 9 Axis MEMS sensor Accelerometer eCompass Gyroscope with Ambient Light Sensor Dual input digitizer pen and capacitive 10 point touch 12 5 wide viewing angle display with full HD Resolution 1920 x 1080 Intel Display Power Saving Technology DPST Hot swappable battery Integrated 802 11a g n ac Wi Fi and Bluetooth 4 0 Integrated Mobile Broadband with GNSS or Integrated GPS with SBAS Integrated fingerprint reader WinMagic SecureDock hard drive encryption software 1D 2D barcode reader Integrated 13 56MHz HF RFID wi
28. aed 8 Computrace Complete 0 cc cece eee ce cee eee eee e eee ee ee ee eeeneeeee 8 Other optional features cece cece cece e eee n eee e eee e nen eneenens 8 Overview Of the R12 saccc cy cacsawada nd sw sawedaad soasaweca ae etacdaeasaaeueeaaads 9 Froterki iyi rie E AE E E EEN ean NE basauea sone eaean 9 Back eede A aes E E T A TE 11 RIQGHtSIM E T E E E E EE 12 Leftside enora asa a aa E E OE a A A OE 12 Pilin inroepen ene a E ERE O EEE E E N E ES 13 Where to begin with your R12 ssssssssssssssesesserssseesssseeseseessssee 13 Step 1 Power up the tablet 0 ccc cece eee cece eee e ene nee eneeeenes 13 Step 2 Connect to a wireless network 0 cc ccc eee e eect e eee eee n ee eeees 14 Step 3 Get familiar with your R12 Tablet PC 02 ese e eee cece een eee eee 15 Step 4 When you take a break 0 eee ee cece ee cnc eee ene en teenies 15 Lock and unlock the Tablet PC ccc cece cence cece eee n ene eenenens 15 Sle piMOde ieres vanie aaea hada E E a O A 16 Hibernate MOde is cies eeeccdeadeontes sik inss E E EERE E creates 16 Optional Setup TASKS sci ae sane nade cca sead va ce rtawy ee eee EEA EAEE eae wanes 16 Create a recovery drive 2 00 cece cece Arrar reer tent een ee een ERREP VEER 16 Attach the pen tether ccc cece cece e cece een ence ence en eneneneneenes 17 Connect the tablet to a docking station eee eee eee eee eee neces 17 Connect the tablet
29. age version Lutilisateur final ne peut acc der qu une seule version linguistique du syst me d exploitation Der Endbenutzer darf nur auf eine Sprachversion des Betriebssystems zugreifen De eindgebruiker heeft slechts toegang tot n taalversie van het besturingssysteem Lutente finale pu accedere a una sola lingua del sistema operativo El usuario final s lo podr acceder a una versi n de idioma del sistema operativo Loppuk ytt j voi k ytt vain yht k ytt j rjestelm n kieliversiota Anv ndaren har endast tillg ng till en spr kversion av operativsystemet Slutbrugeren har kun adgang til t af operativsystemets sprogversioner Sluttbruker kan aksessere kun n av operativsystemets spr kversjoner O utilizador final pode alcan ar somente uma vers o de l ngua do sistema de explora o O usu rio final pode acessar apenas uma vers o de idioma do sistema operacional Contents Chapter 1 Getting Started cc cece eee ee 6 Optional features sc wor etdeawadswestwaalad vagy R AANEEN 7 Mobile Broadband with GNSS 0 cece cece e cence ence e ence ence ee eenens 7 Discrete GPS with SBAS ccc n cece eee e eee e ence ence e ENDIE 7 Security sic artis caleseew tide Wiavedeeiewablewea seed ceed Senden EERE ES 7 WinMagic SecureDOC iaceectecseiaeee rede vas teased tease naeseweewa 8 VPM eioerstscivecciawedeisadokbwess eadahin es teetehin eta teets abe eseieet
30. ages Where can I learn more about my R12 To learn more about the R12 check out our training tutorials and knowledge base articles Motion Computing also offers corporate training classes Can I recycle my old computer Yes Motion Computing has a recycling program that allows free return of all Motion branded products and non Motion branded electronics with the purchase of a similar Motion tablet for processing and disposal in an environmentally safe manner For details go to Motion Computing recycling program Chapter 4 R12 Troubleshooting and FAQs Frequently asked questions 68 Index A Airplane mode 23 ambient light sensor 9 audio drivers 67 troubleshooting 66 audio in out port 12 B backing up your system 52 File History 52 barcode scanner 39 battery checking status 42 conditioning 59 health 59 hot swapping 44 optimizing 45 67 swapping 44 tips 45 troubleshooting 62 using 42 45 battery gauge charging indicator 13 BIOS password 67 blinking power button 62 Bluetooth 48 discovery 65 setting up 66 tips 66 troubleshooting 65 brightness adjust 27 buttons configuring 23 using 32 C camera help 37 settings 36 cameras 34 documentation camera 34 web camera 34 Index care and maintenance display 58 fingerprint reader 59 general care 57 pen 58 replacing pen tips 58 tablet pen 58 checking battery status 42 cleaning fingerprint reader 59 cleaning the display 58 Compass 28 Computrace Comp
31. al information Using WinMagic SecureDoc on page 49 TPM With the built in TPM 1 2 and Infineon Security Platform Tools you can create and manage digital certificates user and device authentication full disk data encryption and restricted network access These features are most commonly used by enterprises and enabled by the system administrator To download and install TPM go to http www motioncomputing com us products rugged tablets r12 prod_specs select Security and then click the link for TCG Trusted Platform Module TPM 1 2 Computrace Complete The R12 Tablet PC can be purchased with the optional Computrace Complete which offers enhanced data protection improved IT asset management and managed computer theft recovery With Computrace organizations can track manage and secure their entire computer fleet including remote and mobile devices on or off the network Other optional features Other R12 optional features include SlateMate See Using the SlateMate optional on page 39 Barcode scanner included with SlateMate See Using the barcode scanner on page 39 e RFID reader included with SlateMate See Using the RFID reader on page 41 Chapter 1 Getting Started Optional features 8 Function button 1 Function button 2 Function button 3 Overview of the R12 The following photos show the buttons slots and ports on the R12 Tablet PC Front Web documentation camera activa
32. any batteries with a full charge this can cause a permanent loss of charging capacity For long term storage ensure that the charge level is between 20 and 40 two contiguous LEDs illuminated and remove the battery from the tablet Check stored batteries every 90 days to determine the charge status If only one LED or no LED is illuminated recharge the batteries to a level between 20 and 40 For optimum care store the battery in a cool dry environment Never expose the battery to temperatures above 60 C 140 F Note In storage the batteries will self discharge at a rate of 10 of the total capacity per month Disposing of used batteries A Lithium ion Li ion battery should be disposed of at a hazardous materials recycling center when it is no longer serviceable Don t throw it in a waste receptacle because the battery could be deposited in a landfill Battery and power management tips To lengthen the battery s usable life use AC power when you can The battery charges automatically when the tablet runs on AC power For optimal battery life use AC power when using a USB device such as a DVD player or external hard disk drive When running on battery power place the tablet in Hibernate or Sleep mode if you re going to leave it unattended for more than a few minutes For more information on hibernate and Sleep mode see Changing how the power button functions on page 46 Remember that the display processor w
33. ater Keep the battery in an environment with ambient temperature of less than 104 F 40 C For example don t leave the battery in a closed car in hot weather for an extended time For more information see the Safety and Regulatory Guide packaged with the tablet i DANGER To avoid personal injury handle the battery with care Don t open puncture Checking tablet battery power To check the remaining battery power e Swipe from the right to open the Charms bar and the battery power indicator is displayed on the screen OR e From the Windows Notification area tap the power indicator which changes appearance depending on whether the Tablet PC is plugged in or running on battery The five lights on the back of the Tablet PC s battery also indicate the battery s current level of charge from one green light 20 charged to five green lights fully charged Press the button to the right of the lights to view the remaining charge level Chapter 2 Using your R12 Using the battery 42 Press to view charge level Battery charge indicator lights Removing and replacing the battery Before you remove the battery ensure that the tablet is plugged in turned off or in Hibernate or Sleep mode If you re hot swapping the battery page 44 you can do so while the tablet is on and running on battery power To remove the battery 1 With the back of the unit facing you hold and slide the battery latch to the left 2
34. card companies to learn about emergency travel assistance in case your Tablet PC becomes lost or disabled e Don t carry your tablet through a metal detector Turn off the Tablet PC or place it in Hibernation mode for airplane takeoff and landing T P Check with your airline for exact rules on using your Tablet PC and Wi Fi while traveling If required you can disable all of your wireless devices using Motion Tablet Center To disable the wireless devices open Motion Tablet Center tap Wireless Settings in the Tablet screen and tap the switch under Airplane mode to turn it on Don t transport Li ion batteries in checked baggage The baggage hold can get very hot which can cause the Li ion battery to overheat and result in a possible explosion Chapter 3 Caring for your R12 Traveling with your R12 Tablet PC 60 R12 Troubleshooting and FAQs Motion Computing Tablet PCs are thoroughly tested for performance and quality but occasionally issues can still occur If you don t find the information you re looking for in this section go to Motion Computing Support Note Enterprise users should contact their support organization for assistance with resolving tablet application or connectivity issues Troubleshooting Use the information in this section to identify and resolve common issues If an issue has more than one potential cause the most common cause is listed first Power issues The tablet doesn t shut down e An appli
35. cation might have stopped responding Use Task Manager to manually stop the application Press the Security button 4 and select Start Task Manager Select the application that isn t responding and end the task You can also press and hold the power button for five seconds to force the tablet to shut down However this isn t recommended e Ifthe tablet doesn t shut down after holding the power switch for five seconds do the following Unplug the power adapter Remove the battery see Removing and replacing the battery on page 43 Press the Volume Power and Security buttons simultaneously Replace the battery and re start the Tablet PC BWN Chapter 4 R12 Troubleshooting and FAQs 61 The tablet won t enter Hibernate mode e Hibernate mode might not be enabled Enable hibernation by adjusting the power button behavior from Motion Tablet Center See Changing how the power button functions on page 46 The tablet doesn t return from Hibernate mode while on battery power e The battery might be depleted Plug the Tablet PC s power adapter into an AC outlet and into the Tablet PC The power button is blinking but nothing is happening e The tablet is in Sleep mode Press the power button to wake up the tablet To power off the tablet completely you can press and hold the power button for about five seconds However this isn t recommended To power off the tablet under normal conditions swipe in from the righ
36. cessories Motion Computing Store Note This User s Guide is available in French German Spanish and Portuguese on our website Chapter 1 Getting Started For more information 18 Using your R12 This chapter provides information about performing the following tasks Using Motion Tablet Center on page 20 Using Know Your Motion Tablet on page 28 Entering text and using the handwriting panel on page 29 Using the Function buttons on page 32 Using the Windows button on page 33 Connect an external monitor on page 33 Using the built in microphones on page 34 Using the cameras on page 34 Using the SlateMate optional on page 39 Using the barcode scanner on page 39 Using the RFID reader on page 41 Using the battery on page 42 Using Mobile Broadband with GNSS on page 47 Using GPS with SBAS on page 47 Using Bluetooth on page 48 Using the fingerprint reader on page 48 Using WinMagic SecureDoc on page 49 Using the SIM card reader on page 50 Using the SD card reader on page 51 Locating your serial number on page 51 Backing up your system on page 52 Restoring your system on page 53 Finding other software on page 56 Chapter 2 Using your R12 19 Motion Computing applications Your R12 includes some Motion Computing applications that will help you configure your Tablet PC to fit your needs manage common Windows 8 1 settings and access resources for additional information Motion Tablet Provides a central location for accessi
37. e cece eee eee eee n ence nent ence tent eeneans 56 Chapter 3 Caring for your R12 0000002 D7 General Care a isd aeed oetdae evade ceidaren dade need ee wed Pn tidaiee E 57 Caring for the display cece eee cee cere eect eee e teen eeeeneeneenenees 58 Caring for the pen cece cece cece Nipi TENA SAIRE AENA E EE 58 REPIACING PEM IPS isis sss seca des acans anani anaE EEE OEE etn CY ace aw ain 58 Contents Cleaning the fingerprint reader 0 00 eee eee cece een eee nee n eee ee eneenees 59 Caring for the tablet battery 0 cece cece eee eect nent nent een eneenees 59 Traveling with your R12 Tablet PC cece eee eee een eee erect ene eeennene 60 Chapter 4 R12 Troubleshooting and FAQs 61 Troubleshooting e rsrrrrsr aars arrenar arr NAERAA ATENE ATEENA ENARA RTE ERA 61 POWE ISSUES Hoag onda wae E E E A A aes 61 Battery ISSUES ice sac rrini saris Eae EEE EREE ERS 62 Display iSSUGS iey eSa EERE 62 Touch or pen i8 Ue S sresti prenesi TE EEE nis EREE eee 63 Ports and connectors ISSUES 6 cece cnn cee een e teen nent nee ee eens 64 Network ISSU Sessera EEEE es eaeaas EAEE E EE EPAR AARE A 64 WIRIISSUE S apesan enaena A A E OEE S 65 Bluetoothi ISSUES 5 cies ses cariaed ceases E EVASE N NE 65 Bluetooth wireless tips 0 cece eee e cece nee e cece eee n ence en enenens 66 Mobile Broadband with GNSS issues 0c eee e cence ence ene eeaes 66 AUGIO ISSUES 255 50 cs 5 3nlese
38. eating a Windows 8 1 recovery drive 53 using system restore 55 using the Windows 8 recovery drive 54 rotating the display 68 S scratch resistance 6 scratches 68 Index screen orientation 23 rotation 23 screen See display 68 SD card reader 51 SD card slot 12 security 7 sensor settings 27 Compass 28 Location Services 28 Show Map 28 serial number finding your tablet s 52 setting up Bluetooth 66 docking station 17 external monitor 17 optional setup tasks 16 Show Map 28 Shut down 62 shut down 46 SIM card reader 50 SIM card slot 12 sleep about 46 Sleep mode 16 SnapWorks by Motion 35 configuring settings 36 copying a photo 38 editing a photo 37 help 37 printing a photo 38 sending a photo 38 taking a photo 35 software solutions 56 speaker 66 swapping batteries 44 system image 16 System Restore 55 T Tablet amp Pen Settings 32 tablet PC Motion Computing applications 20 optional features 7 shutting down 46 software 56 training tutorials 68 Tablet PC settings 22 tablet settings 21 71 taking a photo 35 text entering 29 touch pointer adjusting 22 pointer show or hide 22 troubleshooting 63 touch settings 22 touchscreen display 10 caring for 58 TPM 8 training classes corporate 68 training tutorials 68 traveling with your tablet PC 60 troubleshooting audio 66 battery 62 display 63 input 63 U USB troubleshooting 64 USB port 12 Index using microphones 34
39. een removed or become corrupted Use Windows Device Manager to reinstall the driver Swipe in from the right side of the screen and tap Search Type driver in the search field and select Update device drivers from the search results In the Device Manager window expand Display adapters Select the adapter and select Action gt Update Driver Software Follow the on screen instructions Touch or pen issues The Tablet PC doesn t respond to the pen I m using e Use only the R12 Series pen with the tablet The Tablet PC doesn t respond to other digitizer pens even Motion Computing pens for other models When add an external display touch input doesn t appear on the desired display e Configure touch settings on the desired display Open Motion Tablet Center and tap Tablet PC Settings Tap the Display tab then tap Setup next to next to Configure your pen and touch displays Tap Pen input or Touch input depending upon the type of input you want to use on the display Follow the on screen instructions e To configure display options open Motion Tablet Center and tap Tablet PC Settings Tap the Display tab select the display you want to configure from the drop down list and then tap Calibrate Tap Pen input or Touch input depending upon the type of input you want to use on the display Follow the on screen instructions When write inadvertently click the function button on the pen e Try adjusting how you hold the pen Avoid resti
40. ess options Wireless Settings View configure and connect to available wireless networks Advanced Settings View all system information for your Tablet PC Pen and Touch To configure pen settings 1 Tap Pen and Touch in the Tablet screen The Windows Pen and Touch settings window opens Tap the Pen Options tab To adjust the speed and spacial tolerance of the Double tap action under Pen action tap Double tap then tap Settings Move the slider to make your adjustments To adjust the speed and duration of the Press and hold action under Pen action tap Press and hold then tap Settings Move the slider to make your adjustments To enable the function button on the pen tap Use the pen button as a right click equivalent Flicks are a handy way to use gestures on a touchscreen to move up and down on the screen or perform basic editing tasks To configure flicks 1 Tap Pen and Touch in the Tablet screen The Windows Pen and Touch settings window opens Tap the Flicks tab To enable flicks select Use flicks to perform common actions quickly and easily If you want to use flicks for navigation only select Navigational flicks If you want to use flicks for both navigation and common editing tasks such as paste copy and delete select Navigational flicks and editing flicks Tap Customize to change the actions you can perform with flicks or to configure your own custom flick act
41. etween optimal performance and a long battery charge If you want the tablet to run longer between charges use the Power saver power plan Open Motion Tablet Center tap Power Select Power saver from the list of power plan options Set the display to the dimmest level you re comfortable viewing Use Motion Tablet Center to dim the display Open Motion Tablet Center tap Power tap Advanced and then move the brightness slider to the desired level e Disable any unused devices Open Motion Tablet Center tap Power and turn off the switch beside any devices you re not using Stop unnecessary background applications and processes How do I check the battery charge when I m running on the battery e The five lights on the back of the Tablet PC s battery indicate the battery s current level of charge from one green light 20 charged to five green lights fully charged Press the button to the right of the lights to view the remaining charge level e Tap the battery charge icon on the Windows taskbar to display current battery charge information Chapter 4 R12 Troubleshooting and FAQs Frequently asked questions 67 How do I clean the display screen e To clean the display screen wipe it with a soft cloth like the one supplied Don t spray cleaners pour any liquid or wipe any abrasive cleaner on the screen or any surface of the Tablet PC Don t use tissues or paper towels to clean the screen They contain wood fibers that
42. find your computer s Internet protocol IP address type IP address in the Find what field and then tap Find Tip You can save System Information by tapping File tapping Save typing a name for the file and then tapping Save again Power settings The following configuration options are available in Motion Tablet Center s Power settings e Turn off power for unused devices to extend battery life e Choose a power plan e Change how the power button functions when on battery power or when plugged in e Advanced settings that enable you to choose or customize a power plan for your Tablet PC Chapter 2 Using your R12 Motion Tablet Center 25 Motion Tablet Center Tablet Power Tum off power for unused devices to extend battery life beyond Windows Power device management capabilities Sensors Bluetooth EET Mobile Broadband E Haptic Feedback E Function Buttons EES Companion keyboard Choose a power plan Motion Optimized Power Switch on battery Sleep Power Switch plugged in Sleep Advanced If you want to disable unused devices so that you can extend your Tablet PC s battery life tap the switch beside the devices that are on to turn them off To enable these devices tap the switch to turn them on By default the R12 uses the Motion Optimized power plan that is designed specifically for Motion Computing tablets It balances the need to save power while maximizing tablet performance When the tablet senses
43. gement tipS 0 eee cece cece eee ence eee aes 45 Changing the power plan 2 0 00 cece cece cece ener e eee e ENE eee eneeeeeeee 46 Changing how the power button functions 0 eee eee e eee ene eee 46 Using Mobile Broadband with GNSS cece cece cee ee ence tent n ee eenes 47 Enabling Mobile Broadband with GNSS cece cece eee ee ence eines 47 Using GPS With SBAS scire nienia so cid cnet cites et sew eis ee es eew ees 47 USING BIUCTOOTN s53seccas vende se Gaiee es Secdeed ea ged EATA 48 Using the fingerprint reader 0 ieee cece cece eee cence tent en tent eeneans 48 Using WinMagic SecureDOc 2 cece cece eee nee e eee e ene ees 49 Using the SIM card reader 2 00 0 cece cece cece een unre NEERA ene ORRE 50 Using the SD card reader 0 0 eee cece eee eee eee e nee n een een en eeneans 51 Locating your serial number 2 ee eee cece nent n tent en een eneens 51 Backing UP YOUF SYSTEM 6c ccc cece a cnet eens nen a d 52 Restoring YOUN SYSTEM 6c ees cee enced veces un tiers Eno es ora eea meses cose amas ES 53 Creating a Windows 8 1 recovery drive 61 eee cece eee e teen eee ne ences 53 Create a USB recovery drive cece cece eee EKI EEEE eee e EIEEE 53 Using the Windows 8 1 recovery drive 6 cece ee cee eee e tenet ene en eens 54 Using System Restore cei csce ck cece coer as coda coun deena eres EE ene eee wes 55 Finding other software cec
44. he docking station see the User s Guide that accompanies your docking station Connect the tablet to a display monitor Connect a display monitor to your R12 Tablet PC using either the VGA or HDMI port located on the docking station or the HDMI port located on the side of the tablet For more information Know Your Motion Tablet is located on the Tablet PC s desktop Open this application to view the Getting Started document which provides information and tips to help you get started using your R12 quickly Note If you don t have access to a particular feature or setting on your Tablet PC contact your system administrator for additional information Chapter 1 Getting Started For more information 17 This User s Guide describes the full set of R12 features and provides instructions for common tasks you ll perform The rest of this book is organized as follows e Using your R12 Provides instructions for basic R12 tasks including how to customize your tablet to fit the way you work using Motion Tablet Center how to use the cameras how to set up speech recognition and more e Caring for your R12 Provides suggestions for the care and maintenance of your Tablet PC e R12 Troubleshooting and FAQs Provides answers for common issues you may encounter as you begin to use your R12 You will find other useful information on our website Motion Computing Support Free online training videos Knowledge Base Motion Computing Ac
45. hen the power switch is pressed while the tablet is plugged into an outlet Using Mobile Broadband with GNSS Your Tablet PC may be equipped with an optional embedded Mobile Broadband with GNSS module Use the information in this section to enable Mobile Broadband and the GNSS receiver Mobile Broadband access requires an account with a Mobile Broadband network carrier To use the GNSS receiver you do not need a network connection or an account with a Mobile Broadband network carrier Enabling Mobile Broadband with GNSS Before you can establish a Mobile Broadband connection or use the Mobile Broadband GNSS receiver you must ensure that Mobile Broadband is enabled in Motion Tablet Center NoTE To reduce power consumption when running only on battery power and when Mobile Broadband with GNSS isn t being used disable Mobile Broadband in Motion Tablet Center To enable Mobile Broadband 1 Open Motion Tablet Center and tap Power 2 Tap the switch beside Mobile Broadband to turn it on Using GPS with SBAS The GPS with SBAS receiver uses satellites to provide the current location altitude heading and horizontal velocity of the tablet through a virtual communications port The module supports the Wide Area Augmentation System WAAS for improved accuracy in the United States European Geostationary Navigation Overlay Service EGNOS for improved accuracy in Europe and Multi functional Satellite Augmentation System MSAS for improved
46. in the File History window and follow the instructions Restoring your system Windows 8 1 includes specialized tools for restoring your system in case of issues or system failure This section covers e Creating a recovery image to use to restore your computer if necessary e Using the recovery image to boot your system and easily access a number of recovery and troubleshooting tools that you can use if you encounter any issues with your Windows 8 1 installation e Performing a System Restore Creating a Windows 8 1 recovery drive Once you ve set up your R12 you should create a recovery drive A recovery drive will allow you to boot your system and easily access a number of recovery and troubleshooting tools that you can use if you encounter any issues with your Windows 8 installation Before you begin you ll need a 16GB USB flash drive Note When you create a recovery drive this will erase anything already stored on your USB flash drive You should transfer any important data to another storage device before creating a USB recovery drive Create a USB recovery drive To create a USB recovery drive 1 Swipe in from the right edge of the screen and tap Search 2 Type recovery in the search box and then choose Create a recovery drive from the search results 3 Tap Yes when asked if you want to allow the following program to make changes to your computer 4 In the next window leave the checkbox selected and then tap Nex
47. ing installing your applications create a recovery drive on an external USB drive A recovery drive will allow you to boot your system and easily access a number of recovery and troubleshooting tools that you can use if you encounter any issues with your Windows 8 1 installation For more information see Create a USB recovery drive on page 54 Chapter 1 Getting Started Optional setup tasks 16 Attach the pen tether The R12 pen comes with a tether so that you can attach the pen to your tablet to avoid misplacing it To attach the pen tether 1 Slip one end of the tether through the hole at the end of the pen then pull the pen through the loop until it is tight 2 Slip the other end of the tether through the attach point on the R12 then pull the pen through the loop until it is tight You can purchase additional pen tethers from the Motion Computing Accessories page Connect the tablet to a docking station A variety of docking solutions for the R12 are available for purchase on the Motion Computing Accessories page The docking station for the R12 adds functionality to your tablet including port expansion for Ethernet VGA and HDMI monitors and USB devices such as printers keyboards and mice The docking station also charges the tablet and includes a charging bay for an extra battery Mobile docks are also available for your R12 and enable you to mount your Tablet PC in a variety of vehicles For details on installing and using t
48. ion Chapter 2 Using your R12 Motion Tablet Center 21 7 To adjust the sensitivity of flick recognition move the slider in the Sensitivity section of the Flicks tab You can adjust how the Tablet PC interprets your finger movements The default settings will be sufficient for most users but if you need to make adjustments you can do the following e Adjust how quickly the tablet responds when you double tap your finger e Adjust how quickly the tablet responds when you press and hold your finger e Show the touch pointer when interacting with items on the screen To configure touch 1 To adjust the Double tap action under Touch action tap Double tap then tap Settings Move the slider to make your adjustments 2 To adjust the Press and hold action under Touch action tap Press and hold then tap Settings Move the slider to make your adjustments 3 To display the touch pointer on the screen select Show the touch pointer 4 Select Optimize visual feedback for projection to an external monitor if you want the touch pointer to be visible on an external display such as a projector Tablet PC Settings Motion Tablet Center s Tablet PC settings enable you to customize your R12 to fit the way you work These settings provide you with access to input display configuration and calibration screen rotation sequence settings right or left handed use pen and touch settings and Touch Keyboard and Handwriting Panel customization To configu
49. ireless cards and accessories all draw on the battery so adjust properties and disable unused accessories while running on battery power Condition your battery once a month To condition it run the tablet on battery power until the battery s charge level drops below 20 Turn off wireless devices when they aren t being used Open Motion Tablet Center tap Wireless Settings and then tap the switch under Wi Fi to turn it off Open Motion Tablet Center tap Power and turn off the switches beside any unused devices that are currently enabled Chapter 2 Using your R12 Removing and replacing the battery 45 Changing the power plan By default the R12 uses the Motion Optimized power plan that is designed specifically for Motion Computing tablets It balances the need to save power while maximizing tablet performance When the tablet senses no current activity it goes into Power Saver mode automatically Power Saver mode consists of the following actions e Dim the display after 2 minutes e Turn off the display after 5 minutes e Enter Sleep mode after 10 minutes If necessary you can change the Motion Optimized power plan from Motion Tablet Center To change the power plan 1 Open Motion Tablet Center 2 Tap Power 3 Select a power plan from the list of available plans Note Setting the power plan to Power Saver reduces the tablet s performance Changing how the power button functions When you press and release the
50. it pops out Chapter 2 Using your R12 Using the SD cardreader 51 Locating your serial number You can locate the serial number for your R12 in these places e White label underneath the battery which is located on the back of the tablet The number begins with S N To remove the battery see Removing and replacing the battery on page 43 e Windows Start menu right click the Windows icon on the taskbar on the Windows Desktop then select System e Motion Tablet Center in the Tablet screen the serial number is listed beside System Serial Number e BIOS setup utility To locate your serial number from the Start menu 1 From the Start menu tap Computer then select System properties 2 Under the System section of the page view Model The serial number begins with S N Backing up your system To protect against loss or accidental deletion schedule backups to occur automatically ona regular basis Windows 8 1 has a backup tool called File History that you can use to configure what you want to backup and to schedule backups on a regular basis You can use File History to make automatic backup copies of your files onto an external hard disk or network drive It works with folders and files stored in your Windows libraries which include your Documents Music Photos and Videos folders as well your Favorites and Contacts and files on your Windows Desktop File History performs continuous incremental backups that all
51. lete 8 configuring Function buttons 32 connecting display monitor 17 docking station 17 Corning Gorilla glass 6 customizing Function buttons 23 32 D disable unused devices 26 Discrete GPS receiver with WAAS EGNOS and MSAS 7 47 display care and cleaning 58 connecting external 17 orientation 68 scratch resistance 6 scratches 68 troubleshooting 62 turning off automatic rotation 68 disposing of used batteries 45 docking station 17 documentation camera 11 34 light 11 downloads free 56 E Esc button configuring 32 external monitor 33 69 F features optional 7 fingerprint reader 12 48 tips 49 flicks settings 21 free downloads 56 front panel buttons configuring 23 Function buttons 32 configuring 32 Function button 1 9 32 Function button 2 9 32 Function button 3 9 32 using 32 G Gorilla glass 6 GPS using 47 GPS receiver 7 H handwriting panel 29 31 HDMI Port 12 hibernate 62 about 46 Hibernate mode 16 hot swapping the battery 44 integrated microphones 34 K keyboard 68 Windows 8 on screen 30 Know Your Motion Tablet 20 28 Accessories 29 Getting Started 29 Support 29 User s Guide 29 knowledge base 68 L left or right handed options 23 left handedness 68 Location Services 28 locking the tablet 15 Index M microphone rear 11 microphones 34 front 9 using 34 mobile broadband connecting to 23 mobile broadband with GNSS troubleshooting 66 mobile Broadband with GNSS
52. ls see Pen and Touch on page 21 e Use Motion Computing tools to configure basic Windows 8 1 settings customize your tablet according to your work style and to access R12 documentation and the Motion Support and Tablet PC accessories websites See Motion Tablet Center on page 17 and Know Your Motion Tablet on page 25 e Open the writing pad and provide handwriting samples to improve handwriting recognition See Entering text and using the handwriting panel on page 29 e Take photos or use the web camera See Using the cameras on page 34 Step 4 When you take a break When you leave your Tablet PC for a while you can lock it to prevent unauthorized access by pressing the Windows Security button and then by tapping Lock on the following screen You can configure the Power button to shut down your Tablet PC or to put it in Sleep or Hibernate mode to save power when you press the Power button Note The power button blinks when the tablet is in Sleep mode Lock and unlock the Tablet PC To lock the Tablet PC either Press the security button 4 on the left side of the tablet OR e Ifa keyboard is attached press Ctrl Alt Delete To unlock the tablet e Press the security button Za or Ctrl Alt Delete again Chapter 1 Getting Started Where to begin with your R12 15 Sleep mode Place your tablet in Sleep mode when you go away for a short period of time Sleep mode conserves battery power while you re away and when you return
53. ls you to choose a method to send your image Send Image Choose a method to send your image a 8 Cancel 3 Tap the Email icon G to send your photo as an email attachment 4 Select the resolution of the image you want to email in the following pop up window Your default email program opens and the photo you selected is attached 5 Tap the Printer icon E to send your photo to a printer 6 Select the resolution of the image you want to print in the following pop up window The photo you selected is sent to the printer 7 Tap the Copy icon to copy your photo to the clipboard 8 Select the resolution of the image you want to copy in the following pop up window The photo you selected has been copied to the clipboard and you can paste it into the application of your choice Documentation camera tips e Hold the camera steady and give it a few seconds to focus e If your pen is tethered ensure that the tether is not in front of the camera lens e Make sure you have adequate lighting to take your photo Chapter 2 Using your R12 Using the cameras 38 Using the SlateMate optional The R12 Series SlateMate is a 3 in 1 factory installed personality module consisting of a Barcode Scanner BCS High Frequency RFID reader HF RFID and a serial port The R12 Series SlateMate includes either a 3 in 1 module BCS HF RFID Reader and Serial Port or a 2 in 1 module HF RFID Reader and Serial Port configuration R12
54. may scratch the surface Will scratches affect the performance of the display or digitizer e Our testing has not found appreciable loss of performance on a scratched display How sensitive is the screen to various elements e As with any computer or electronic device you should protect the Tablet PC from liquids dirt and sand other contaminants and extreme heat Will any monitor USB device keyboard or mouse work with the Tablet PC Ifthe device has a driver for Windows it will work with the Tablet PC For a list of products that have been tested for Windows look for the Windows Marketplace Tested Products page on the Microsoft website How do adjust the Tablet PC for left handed use e Open Motion Tablet Center see Motion Tablet Center on page 20 tap Tablet PC Settings and then tap the Other tab You can select left or right handed which will change where the menus appear on the screen How can I stop the display screen from rotating automatically e Swipe in from the right side of the screen and tap the Screen icon Tap the icon at the top of the slider to lock the screen and prevent it from automatically rotating To enable automatic rotation tap the icon again What do I need to use the Tablet PC in another country e You will need a travel plug adapter which you can find in airports and travel stores You don t need to buy a voltage converter the Motion AC adapter will automatically adjust to different volt
55. n that best fits your needs and follow the instructions displayed on your screen Using System Restore System Restore is a recovery feature in Windows 8 1 includes that allows you to restore your computer to a previous state This is useful if you have issues with your Tablet PC and you can t determine the cause Windows 8 1 automatically creates restore points whenever you make changes to your system such as installing applications These restore points include crucial operating system files and certain parts of the registry that could be altered by the pending change operation If you experience problems with your system you can use these restore points to restore your system to a previous state prior to changes being implemented You can also create a restore point manually before you make changes to your system To manually create a System Restore point 1 Swipe in from the right edge of the screen and tap Search 2 Type restore point in the search box and then choose Create a restore point from the search results The System Protection tab of the System Properties control panel is displayed 3 Tap Create and name your restore point when prompted 4 Tap Create The restore point creation process begins To use System Restore to restore your system 1 Swipe in from the right edge of the screen and tap Search 2 Type restore point in the search box and then choose Create a restore point from the search results The
56. ng and configuring Center the most commonly used Windows 8 1 settings Know Your Motion Provides easy access to R12 documentation and the Tablet Motion Support and Tablet PC accessories websites Motion Tablet Center You can use Motion Tablet Center to access and configure the most commonly used Windows 8 1 settings To open Motion Tablet Center 1 Locate the Motion Tablet Center tile on the Windows 8 1 Start screen or press Function button 1 2 Tap the Motion Tablet Center tile to open the application Motion Tablet Center is organized into categories which are listed in the left pane The main screen displays system information about your Tablet PC Motion Tablet Center Tablet Tablet Tablet PC Settings Power Pen and Touch Wireless Settings Sensors Tablet PC Settings System Information System Model Motion Computing R12 System Serial Number 00430883 Operating System Microsoft Windows 8 1 Pro Processor Intel R Core TM i7 4610Y CPU 1 70GHz BIOS A04 Installed Memory 80GB Computer Name PVT2 220 Tablet Center Version 1 2 3 3 Advanced Chapter 2 Using your R12 Motion Computing applications 20 Tablet settings The following configuration options are available in Motion Tablet Center s Tablet settings Pen and Touch Provides access to Windows Pen and Touch configuration options Tablet PC Settings Use these settings to configure your display and button actions and set handedn
57. ng your finger on the function button You can also disable the function button Open Motion Tablet Center and tap Pen and Touch Tap the Pen Options tab and deselect the checkbox beside Use the pen button as a right click equivalent Chapter 4 R12 Troubleshooting and FAQs Troubleshooting 63 The pen function button doesn t work You may not be pressing the button early enough Try pressing and holding the pen function button before you touch the pen to the display surface e The pen function button may be disabled To enable it open Motion Tablet Center and tap Pen and Touch Tap the Pen Options tab and select the checkbox beside Use the pen button as a right click equivalent On screen instructions require me to press Enter or Esc but don t have a keyboard e Connect a keyboard to the tablet to continue The pointer on the screen doesn t align with the pen e The pen may need to be calibrated Open Motion Tablet Center and tap Tablet PC Settings Tap the Display tab and tap Setup beside Configure your pen and touch displays Follow the on screen instructions Ports and connectors issues The tablet doesn t recognize the USB device e Windows may take a short time to recognize the USB device Wait a few moments to see if the device is recognized e The device may not be connected properly Check the connection and ensure it is inserted properly into the USB port e The correct driver might not be included with Windows
58. obile broadband module and a data plan from one of several cellular network providers you have full Internet access Note Before you can connect to a mobile broadband network you must have an active account with a cellular network provider and obtain a SIM card for mobile broadband access To set up mobile broadband 1 With the Tablet PC powered off insert the SIM card and then power the tablet on 2 Enable mobile broadband a Swipe in from the right side of the screen and tap Settings b Tap the wireless network icon Bij c Tap the Mobile Broadband slider to turn it On 3 If the desired network service provider isn t displayed tap find more under Mobile Broadband Chapter 1 Getting Started Where to begin with yourR12 14 a Select location and tap OK 4 Select the desired network service provider 5 Follow the on screen instructions Note If you purchased your R12 with the optional Mobile Broadband with GNSS module or the optional GPS with SBAS module your R12 has GPS capabilities You can use GPS with your preferred mapping application to find your current and destination locations Step 3 Get familiar with your R12 Tablet PC Once you ve set up your R12 take a few minutes to get familiar with your Tablet PC e Calibrate touch You can adjust the touch settings by calibrating the digitizer The digitizer is software that detects the position of the pen or your finger on the touchscreen display For detai
59. ow you to save multiple versions of a file or document If you accidentally delete a file or need to revert to a previous version of that file you can easily step back through the various saved versions of that file in order to locate the version that you need By default File History makes hourly back ups but you can specify the frequency yourself choosing anything from 10 minutes to a single daily back up You can also specify how long you want File History to keep old versions of your files To schedule backups with File History 1 Swipe in from the right edge of the screen and tap Search 2 Type backup in the search box and then choose Save backup copies of your files with File History from the search results 3 The File History window opens and will display any external drives connected to your PC If you want to specify another location for your backups such as a network drive tap Select Drive in the left hand panel Chapter 2 Using your R12 Locating your serialnumber 52 4 Tap Advanced Settings to modify the way that File History works e Save copies of files the default setting for backups is hourly back ups but you can vary this period from 10 minutes to 24 hours e Size of offline cache use this option to set a limit on the amount of disk space used for backups e Keep saved versions specify how long you want to keep old versions of your files 5 Tap Turn on 6 To restore files tap Restore Personal Files
60. power plans 46 sleep mode 46 using a Windows 8 recovery drive 54 V volume buttons 11 WwW web camera 10 34 light 10 Wi Fi troubleshooting 65 Windows Home button 10 33 Windows Power Options 27 Windows Security button 15 WinMagic SecureDoc 8 49 wireless connecting to 24 wireless network connecting to 14 troubleshooting 64 wireless settings 23 72
61. rd slot Use with an SD memory card to play media files view files from your camera or other devices or to use for extra file storage Pen tether anchor Loop a pen tether through this attach point to keep your pen with the tablet Left side Power button Security button Battery charging indicator Power button Turns the tablet on and off Security button Use to log on to or lock the tablet Equivalent to Ctrl Alt Del on a keyboard Battery charging Indicates battery charging status indicator Chapter 1 Getting Started Overview of the R12 12 Pen The R12 Tablet PC supports touch with a pen as well as with your finger with an R12 Series digitizer pen You may find the pen handy when you want to write a quick email or take notes The pen is particularly effective for precise data entry and navigation The R12 digitizer pen includes a pressure sensitive tip and a function button The pen contains no batteries and requires no external power Function button Tip You can purchase additional pens from the Motion Computing Accessories page For more information on using the pen see Pen and Touch on page 21 Where to begin with your R12 This section includes some steps you can follow to power up and get familiar with your R12 Tablet PC Step 1 Power up the tablet 1 Pull out the port door located at the bottom of the right side of the R12 to expose the power adapter port and plug in the AC adapter
62. re Tablet PC settings 1 Tap Tablet PC Settings in the Tablet screen The Tablet PC Settings window opens 2 Tap the Display tab 3 Tap Setup next to Configure your pen and touch displays This setting is useful for assigning pen or touch to the appropriate display when one or more displays are connected to the tablet 4 Tap Pen input or Touch input depending upon the type of input you want to use on the display 5 Follow the on screen instructions 6 To configure display options select the available displays from the drop down list and then tap Calibrate configure touch and pen input options or Reset to reset the options to default settings Chapter 2 Using your R12 Motion Tablet Center 22 7 Adjust the screen orientation sequence setting by tapping the Go to Orientation link and choose the order in which your screen rotates You can customize the Function buttons on the front of the R12 to start your favorite program run a command or enter a key combination 8 To configure the Function buttons tap Tablet PC Settings in Motion Tablet Center then tap the Buttons tab 9 Select the primary or secondary orientation for which you want to change the button settings from the Button settings for drop down list Tip You can configure different button settings for different orientations For additional information on the front panel buttons see Using the Function buttons on page 32 10 Select the button combination yo
63. rtially discharging it e Don t open the case There are no user serviceable components inside Opening the case will void your warranty Chapter 3 Caring for your R12 57 Caring for the display Follow these suggestions to keep your display clean Clean fingerprints and smudges from the display surface by wiping it with the cloth provided If liquid is spilled on the display wipe it up immediately with a soft cloth like the one provided with the tablet Use only the R12 pen or your finger to write on the display Any other object could damage the display surface Protect the display surface from unnecessary contact by using a case when transporting the Tablet PC Cover the display with a protective display film Avoid exposing the display to direct sunlight for long periods of time You can also purchase protective display films as well as protective cases from the Motion Computing Accessories page Caring for the pen If you use a digitizer pen with your tablet Store the digitizer pen in the pen holder when not in use Avoid storing the pen vertically on its tip It can damage the pen to digitizer function Keep the pen away from any liquid because the pen contains electronic components that could be damaged when wet In certain environments particles or debris can stick to the pen tip or the Tablet PC display Make sure you wipe off the pen with a soft cloth to avoid scratching the display If you ll be working in
64. s reinstall the audio drivers After you install these if you still have issues with audio contact your system administrator or service provider System issues forgot my BIOS password and can t access my tablet e You can enter several incorrect passwords before the BIOS temporarily locks the system You can try again by restarting the system If you still can t log on contact your system administrator The tablet seems to be operating slower than usual e Reboot e The hard drive may be full or nearly full You can free up space on your drive Type disk cleanup in the search field and then select Free up disk space on this PC from the search results Unlike traditional hard drives SSD drives such the one installed in the R12 see no performance benefit from traditional HDD defragmentation tools Using these tools simply adds unnecessary wear to the SSD It is recommended that you disable any automatic or scheduled defragmentation utilities on your tablet want to make my tablet run faster e Change the Power plan to High Performance from Motion Tablet Center see Power settings on page 25 These setting can be accessed from the Power screen e Adjust your Windows performance settings Type performance in the search field and then select Adjust the appearance and performance of Windows Frequently asked questions How can I make the battery charge last longer e By default the power plan for the R12 is a balance b
65. sword from a network administrator e Your tablet s security settings may prevent a connection For example the network may not be broadcasting the network name SSID or encryption may be required Check with your system administrator Bluetooth issues I can t connect to a Bluetooth device e Ensure that Bluetooth is enabled Open Motion Tablet Center and tap Power Ensure that the switch beside Bluetooth is set to On e Swipe in from the right side of the screen and tap Search Type bluetooth in the search field and then tap Bluetooth settings in the search results Tap PC and devices and then tap Bluetooth in the left pane of the screen Ensure that the switch beside Bluetooth is set to On e Your Bluetooth device is out of range The Bluetooth devices are designed for short range communication and can connect at distances up to 33 feet 10 meters No other Bluetooth device can detect the R12 tablet e Ensure that your R12 is visible to bluetooth devices To make your Tablet PC visible to other devices type bluetooth in the search field and then tap Change Bluetooth settings in the search results In the Options tab select Allow Bluetooth devices to find this PC I tried to pair my Bluetooth device several times but it isn t detected e Ensure that the Bluetooth device you re adding is discoverable See the device s manufacturer s instructions for more information e Ensure that the Bluetooth device battery is charged
66. t 5 Follow the steps in the Recovery Drive wizard Chapter 2 Using your R12 Restoring your system 53 Microsoft s website provides additional information about creating a Windows 8 1 USB recovery drive http windows microsoft com en us windows 8 create usb recovery drive Using the Windows 8 1 recovery drive If you have issues with your Windows 8 1 installation you can boot from the recovery drive you created to access recovery and troubleshooting tools Note A Recovery Drive is bit specific if you create a Recovery Drive in a 64 bit version of Windows 8 1 you can t use that drive to boot up and repair a 32 bit version of Windows 8 1 Likewise you can t use a 32 bit Recovery Drive to boot up and repair a 64 bit system To use the recovery drive 1 Insert the recovery drive in the USB port and power on your Tablet PC The Windows logo is displayed for few moments and you ll then be prompted to choose a keyboard layout If you don t see your keyboard layout on this first screen tap the See more keyboard layouts link until you find one that fits 2 On the following screen tap the Troubleshoot tile to access the tools on the recovery drive Three tiles are displayed on the following screen Refresh your PC Reset your PC and Advanced options 3 Tap Refresh your PC if you want to perform a fresh install of Windows 8 If you select this option e Your files and personalization settings won t change Your PC settings
67. t side of the screen tap Settings tap the power button and select Shut down The display goes black while the Tablet PC is still turned on e The tablet might have turned off the display to save power To restore the display tap the screen with your finger or the pen e The tablet might have gone into Sleep mode Press and hold the power button for about one second e The tablet might have gone into low battery Hibernation mode In Hibernation mode the power status light is off Plug the tablet in to AC power then press and hold the power button for about one second Battery issues The battery doesn t last very long less than four hours e Hot or cold conditions can adversely affect the battery charge Use AC power if you re operating the tablet in these conditions e Accessory devices such as a DVD player and applications that make heavy use of the hard drive can drain the battery more quickly Remove the accessory devices or use AC power if possible e Use Motion Tablet Center to enable the Power Saver Plan Open Motion Tablet Center tap Power and then select Power Saver from the list of power plan choices e Condition the battery once a month by using the tablet on battery power and allowing the battery charge to drop below 20 before connecting the battery to AC power e The battery may be weakening Use a different battery if possible e For other battery optimizing tips see Battery and power management tips on page
68. take pictures and save them to your hard drive in BMP JPG and TIFF formats The documentation camera is an 8MP auto focus camera The camera lens is on the back of the tablet and includes a light to illuminate the subject Chapter 2 Using your R12 Using the built in microphones 34 SnapWorks by Motion The R12 includes an application called SnapWorks that enables you to shoot save edit email print and copy your photos Taking a photo with SnapWorks 1 Press Function button 2 to activate the camera and open the viewfinder Function button 2 The SnapWorks camera screen is displayed 2 Point your camera at the subject you want to photograph You can use the grid and center circle to help you line up your subject s 3 Tap the camera icon on the right side of the screen or press Function button 2 to take a picture To zoom in or out on your subject use the zoom adjustment slider mon the left side of the screen 4 Your photo is saved and stored in the image storage location specified in the SnapWorks settings By default this is the C Users your username Pictures directory Chapter 2 Using your R12 Using the cameras 35 Tip You can press and hold Function button 2 to open the Pictures directory to view your photos 5 If you want to take a photo with the web camera tap the Flip icon in the upper right hand corner of the screen After you take your photo you can tap the Flip icon again to re
69. text and using the handwriting panel 31 Using the Function buttons You can use the LED Function buttons on the front of the R12 to perform many functions without having to use the pen The buttons are customizable so you can modify their functions to suit the way you work Button 1 Button 2 Button 3 Button Press Press and hold Button 1 Motion Tablet Center Windows Journal Button 2 Motion SnapWorks Pictures directory Button 3 Tablet PC Settings or Barcode On screen keyboard reader if equipped with SlateMate Configuring the Function buttons As you become more familiar with your tablet you can customize the Function buttons You can configure the buttons to start your favorite program run a command or enter a key combination To configure the Function buttons 1 Open Motion Tablet Center 2 Tap Tablet PC Settings 3 Inthe Tablet PC Settings window tap the Buttons tab Tip You can configure different button settings for different orientations 4 Select the button combination you want to change The currently selected buttons appear in red 5 Tap Change Chapter 2 Using your R12 Using the Function buttons 32 6 Select the appropriate action for the button You can select an action for Press and another for Press and hold For some actions you must enter more information such as the location of a program to start Note To reset the buttons to their default values tap the Reset but
70. th read write capability Trusted Platform Module TPM for hardware based security and optional Computrace Complete which allows you to identify your Tablet PC in the case of loss or theft Optional features are available when you purchase your tablet Optional features This section describes the optional features available when you purchase your R12 Mobile Broadband with GNSS You can purchase an R12 Tablet PC with an optional embedded mobile broadband with Global Navigation Satellite System GNSS module that enables you to connect to a variety of mobile broadband networks for sending and receiving data wirelessly You can typically use mobile broadband anywhere you can use your mobile phone Mobile Broadband is based on cellular network technology so you can use it in more places than other local area wireless technologies The GNSS receiver uses GPS satellites and GLONASS satellites to determine the current location altitude heading and horizontal velocity of the R12 You don t need a network connection or an account with a mobile broadband network carrier to use the GNSS receiver You can use it with your preferred mapping applications to find your current and desired locations Note The GNSS module is not available on systems equipped with optional GPS with Satellite Based Augmentation System SBAS For information on setting up mobile broadband see Using Mobile Broadband with GNSS on page 47 Discrete GPS with
71. the power button performs when your Tablet PC is on battery power e Tap the drop down menu beside Power switch plugged in and select the action the power button performs when your Tablet PC is on battery power Advanced settings The Advanced settings in Motion Tablet Center s Power screen provide you with access to Windows Power Options where you can create your own power plan customize your Tablet PC s power plan adjust the screen brightness set a password on wakeup choose when to turn off the display and change when the Tablet PC sleeps To configure advanced power settings 1 Inthe Motion Tablet Center Power screen tap Advanced 2 The Windows Power Options are displayed 3 Choose or customize a power plan or select a task from the left pane for additional power plan settings Sensors settings Motion Tablet Center s Sensors settings allow you to calibrate the R12 s internal compass and access Location Services Motion Tablet Center Tablet Sensors Compass Power Sensors Calibrate Compass Location Services Latitude 30 382066 Longitude 97 814919 Heading Accuracy 64 00m WiFi Show Map Chapter 2 Using your R12 Motion Tablet Center 27 Compass The on screen compass displays the direction of the magnetic north pole relative to the orientation of the tablet Additionally the compass accuracy status is displayed if the compass needs to be calibrated you ll see a notification alerting
72. the Key screen where you can view all SnapWorks icon descriptions Editing a photo in SnapWorks 1 Tap the Gallery icon El in the upper left hand corner of the screen to open the directory where your photos are stored You ll see the most recent photos you have taken 2 Double tap the photo you want to edit The photo opens and you ll see two icons at the bottom left hand corner of the screen that you can tap to open the SnapWorks photo editing tools 3 Tap the Adjust Image icon to access editing tools to rotate crop or create a mirror image of your photo You can also make contrast and brightness adjustments to your photo in this screen 4 Tap the Annotate Image icon to access editing tools for adding text handwriting brush strokes or highlighting part of your photo This screen also includes tools for drawing squares circles or arrows on your photo as well as a color palette that enables you to change the color of your annotations 5 When your re finished editing your photo tap the Camera icon in the upper left hand corner of the screen to return to the camera screen Chapter 2 Using your R12 Using the cameras 37 Sending printing and copying your photos 1 To send your photo via email tap the Gallery icon f in the upper left hand corner of the screen to open the directory where your photos are stored 2 Tap your photo once to select it then tap the Send icon Fj You ll see a pop up window that tel
73. tion Ambient light sensor Microphones Web camera indicator light Touchscreen display Windows button Function button 1 Motion Tablet Center press Windows Journal press and hold Function button 2 Motion SnapWorks press Pictures directory press and hold Function button 3 Tablet PC Settings or Barcode reader if equipped with SlateMate press On screen keyboard press and hold Ambient light sensor Measures the light in your environment and can automatically adjust the brightness of the display Microphones Front array microphones that optimize sound detection for speech recognition and voice recording Chapter 1 Getting Started Overview of the R12 9 Web camera Interact with people online stream video or capture color images with a 2MP web camera Web documentation Indicates that the web or documentation camera is active camera activation indicator light Windows button Opens the Windows Start screen or the Windows desktop Touchscreen display Use your finger or pen to access all the functions of the R12 on the 12 5 display Chapter 1 Getting Started Overview of the R12 10 Back Documentation camera light Documentation camera Microphone Battery latch Battery charge Volume buttons indicator light Battery charge indicator lights button Speakers Microphone Used for detecting sound when the documentation camera is in use
74. ton Using the Windows button The Windows button is located on the front of the R12 at the bottom center Tap this button to open the Windows Start screen If you re in the Windows Start screen tap the button to return to the Windows desktop Windows button Connect an external monitor The R12 Series Docking Station includes both a VGA and HDMI port that you can use to connect an external monitor The R12 Series Docking Station is sold separately Tip If necessary install software and drivers for the monitor See the manufacturer s documentation for more information Chapter 2 Using your R12 Using the Windows button 33 Using the built in microphones You can use the integrated array microphones to record audio dictate notes and use voice commands The two front microphones can be used at the same time to optimize sound detection for speech recognition and voice recording Another microphone on the back of the R12 is used when the rear camera is in use Using the cameras Your R12 includes both web and documentation cameras Using the web camera The web camera is a 2MP camera that supports color images and streaming video It s located on the front of your tablet You can use the web camera for web based video communication Use the software of your choice to operate the web camera Note Skype is available on the Windows Start screen Using the documentation camera You can use the documentation camera to
75. traveling If required you can disable all of your wireless devices using Motion Tablet Center To disable the wireless devices open Motion Tablet Center tap Wireless Settings in the Tablet screen and tap the switch under Airplane mode to turn it on Chapter 2 Using your R12 Motion Tablet Center 24 Advanced settings You can use Motion Tablet Center s Advanced settings to view all system information for your Tablet PC System Information lists categories in the left pane and details about each category in the right pane The categories include e System Summary Displays general information about your computer and the operating system such as the computer name and manufacturer the type of basic input output system BIOS your computer uses and the amount of memory that s installed e Hardware Resources Displays advanced details about your computer s hardware and is intended for IT professionals e Components Displays information about disk drives sound devices modems and other components installed on your Tablet PC e Software Environment Displays information about drivers network connections and other program related details To view system information for your Tablet PC 1 Tap Advanced in the Tablet screen The Windows System Information window opens 2 To find a specific detail in System Information type the information you re looking for in the Find what field at the bottom of the window For example to
76. turn to the documentation camera viewfinder 6 To activate the flash press the flash icon once if you want to use the flash for taking all photos Press the flash icon twice to initiate auto flash mode which activates the flash only when required by the ambient lighting conditions Configuring SnapWorks settings 1 Tap the Settings icon g in the upper left hand corner of the screen The SnapWorks configuration screen is displayed Settings Camera Resolution Image Storage C Users User Pictures Default Saved Image Type GPS Stamp Visible Time Stamp Visible ETAT ET G Setting Description Camera Resolution Change the resolution of your photos Note These resolution values apply to the documentation camera only Image Storage Specify the location where your photos are stored Default Saved Use to select the image format you want to use for your Image Type photos GPS Stamp Visible Tap On to include a GPS location stamp on your photo You can see the GPS stamp when you annotate edit your photo Time Stamp Visible Tap On to include a time stamp on your photo The time stamp will be visible when you annotate edit your photo Language Select your preferred language for the SnapWorks interface Chapter 2 Using your R12 Using the cameras 36 Tip Tap the Left Arrow icon to return to the previous screen Tap the Close icon to exit SnapWorks SnapWorks help Tap the Help icon to open
77. u want to change The currently selected buttons appear in red 11 Tap Change 12 Select the appropriate action for the button For some actions you must enter more information such as the location of a program to start You can select an action for Press and another for Press and hold For more information tap What is press and hold 13 To reset the buttons to their default values tap the Reset button 14 To access configuration options for left or right handedness pen and touch settings or customization for Touch Keyboard and Handwriting Panel options tap the Other tab Wireless Settings Motion Tablet Center s Wireless Settings provide you with access to the Windows Networks menu where you can view and connect to available mobile broadband ethernet and Wi Fi networks You can also turn Airplane mode on or off in this menu which disables all wireless communication on the Tablet PC To view and connect to available networks e Tap Wireless Settings in the Tablet screen e The Windows Networks menu opens If your R12 includes the optional mobile broadband module and you have an active account with a cellular network provider you can connect to an available mobile broadband network To connect to a mobile broadband network 1 Ensure there s a SIM card if one is required by your provider in your Tablet PC and that it s fully seated in the SIM card slot See Using the SIM card reader on page 50 for information
78. ultimedia Interface are trademarks of HDMI Licensing LLC in the United States and other countries AMI and AMI Aptio are trademarks of American Megatrends Inc End users may not loan rent lease lend or otherwise transfer the CDs or DVDs provided for recovery purposes to another user except as permitted in the End User License Agreement for such product This product incorporates copy protection technology that is protected by U S and foreign patents including patent numbers 5 315 448 and 6 836 549 and other intellectual property rights The use of Macrovision s copy protection technology in the product must be authorized by Macrovision Reverse engineering or disassembly is prohibited Motion Computing Inc has made every effort to identify trademarked properties and owners on this page All brands and product names used in this document are for identification purposes only and Model R001 PN024 02 0442 A00 may be trademarks or registered trademarks of their respective companies The warranties for Motion products are set forth in the express limited warranty statements accompanying such products Nothing in this document constitutes an additional warranty The Motion Computing products and services may be covered by one or more patent protected inventions Additional patents may also be pending For more information see www motioncomputing com info patents asp The end user may access only one operating system langu
79. versely wipe dirt or debris off your finger before scanning it so nothing interferes with the scan e If you re having trouble enrolling a specific finger enroll a different finger e If you re repeatedly having trouble getting a good scan you may need to clean the sensor See Cleaning the fingerprint reader on page 59 Using WinMagic SecureDoc WinMagic SecureDoc is an application that enables you to encrypt your hard drive This application is included with your R12 but you have to enable it to implement hard drive encryption To enable WinMagic SecureDoc 1 From the Windows Start screen swipe up to view Apps Under SecureDoc Disk Encryption tap the SecureDoc Control Center tile The SecureDoc Control Center opens where you can choose either Getting Started or Advanced Mode sp Control Center 5 a SecureDoc amp aA Chapter 2 Using your R12 Using WinMagic SecureDoc 49 2 Tap Getting Started to configure hard drive encryption on your Tablet PC Tap Quick Wizard to begin the configuration process 3 Follow the on screen instructions E SD Control Center mamy Tasks Dashboard The tasks below are required in order for your machine to be protected Tasks create or Receive SecureDoc key s into key file configure user s for Boot authentication Ful disk Encryption Wizards Quick Wizard Quick Wizard offers a set of three simple steps
80. y liquid directly on the sensor Caring for the tablet battery To maximize the performance of the battery condition the battery once a month To condition it run the tablet on battery power until the battery s charge level drops below 20 Then use AC power until it is fully charged For more information about batteries see Using the battery on page 42 Chapter 3 Caring for your R12 Cleaning the fingerprint reader 59 Traveling with your R12 Tablet PC Use the following tips when you travel with your R12 Tablet PC e Put the Tablet PC in a case to protect the display Motion Computing sells a variety of cases for the R12 You can purchase one at the Motion Computing Accessories page Store the pen in the pen bay located on the right side of the tablet e Pack the Tablet PC securely in a briefcase or hand carried luggage and keep it separate from toiletries liquids and food Don t pack it in checked luggage e Before extended use in the field or long trips away from AC power adjust the power properties to maximize battery conservation See Changing the power plan on page 46 e For international travel use the appropriate power cord for your destination s electrical outlets You don t need to buy a voltage converter the Motion AC adapter will automatically adjust to different voltages e You may want to carry proof of ownership or a merchandise passport when traveling internationally e Consult your insurance and credit
81. you to calibrate the compass To calibrate the compass tap Calibrate Compass and follow the on screen instructions Location Services Location Services provides information about the R12 s current position latitude longitude heading and accuracy Accuracy provides two pieces of information the number shown gives an approximate radius of accuracy in meters For example 55 0m means that the position shown is accurate within 55 meters Adjacent to that number in parentheses is a phrase that defines the source of the current position fix This source will be one of the following e Cellular the position was obtained from cellular network data Satellite The position was obtained from satellite data e Wi Fi The position was obtained from Wi Fi network data e IP Address tThe position was obtained from an IP address e Unknown tThe position was obtained from an unknown source Show Map When you tap Show Map Internet Explorer opens and you will see the location of your Tablet PC in Bing Maps Note You ll need an active Internet connection to view current Bing Maps data Know Your Motion Tablet Know Your Motion Tablet is a Motion Computing application that provides easy access to R12 documentation and the Motion Support and Tablet PC accessories websites Chapter 2 Using your R12 Know Your Motion Tablet 28 Know Your Motion Tablet C RA Getting Started User s Guide g ke Support Accessories 7

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