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Miele TOUCHTRONIC W 4802 User's Manual

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Contents

1. option and Extended tems with lager soiling e g dust sand use a program with the option Heavy Soil Tip If you will be using a tumble dryer to dry the laundry Select the highest spin speed suitable for the wash load to remove as much water as possible to save energy when tumble drying Using the washer 1 Prepare and sort the laundry m Empty all pockets Foreign objects left in pockets e g nails coins paper clips etc can cause damage to clothes and the machine Pretreat stains m Tough stains blood egg coffee tea etc or badly soiled areas collars and cuffs should be pretreated with a stain remover or a paste made from powder detergent and warm water Dab stains with a damp light colored cloth Do not rub ADo not use chemical solvents in the machine 10 Sort the laundry m Only wash items that are labeled machine washable by the manufacturer Most garments have a fabric care label in the collar or side seam m Sort the laundry by care label and color General tips Dark fabrics often bleed the first few times they are washed They should be washed separately several times before being included in a mixed load Curtains Remove any lead weights or strips before washing Loose bra underwires should be removed or sewn in place before washing Woolens knitted garments jeans pants and sweat shirts should be turned inside out
2. Close zippers hooks and eyelets before washing Comforter covers and pillowcases should be fastened to prevent small items from rolling inside of them Do not wash items with the II symbol on the fabric care label Using the washer 2 Load the laundry m Close the drum door To prevent damage make sure that there is no clothing caught between the drum m Load the laundry loosely into the door and the seal drum For best results wash mixed loads of small and large items This will improve washing effectiveness and help distribute the load evenly m Open the drum door m Close the drum door Using the washer 3 Select a program 4 Select a temperature and final spin speed PROGRAMS The preselected temperature and or O Normal O Woolens spin speed can be adjusted if the program allows for it See the Program O Wrinkle free O Express i Guide O Sanitize O Sturdy TEMP Q Extra White Custom Clean O Delicates O Machine must use bleach CED 4 m Press the PROGRAMS button V or A until the desired program indicator lights Sanitize Hot High Very Warm Med Warm Slow Cold Hold No Heat No Spin m Press the TEMP and SPIN button until the indicator of the desired setting lights Using the washer Program guide Temperature Final Spin Item Tip Normal Options Extended
3. Heavy Soil Sensitive Buzzer Hot Items made from cottons linen or Sanitize mixed fabrics Warm Max Important Cold Fill the drum only of the way Items need room to move otherwise No Heat they might get caught in the drum door seal Wrinkle free Options Extended Heavy Soil Sensitive Buzzer Hot Items made from synthetics mixed Visi wani Max fabrics or wrinkle free cottons Warm High Cold No Heat Sanitize Options Extended Heavy Soil Sensitive Buzzer Sanitize Max Items which have come in contact Ho of ee Extra White Options Extended Heavy Soil Sensitive Buzzer Hot Max For white items without special Verris High hygienic requirements Delicates Options Extended Buzzer Warm Med For delicate items made from Cold Slow synthetics No Heat Hold No spin The default settings are highlighted in bold Using the washer Temperature Final Spin Item Tip Woolens Options Sensitive Buzzer Warm High Items made from washable wool and Cold Med mixed woolens No Heat Slow Hold No Spin Express Options Buzzer Warm Max Small loads of mixed items without a Cold High high degree of soiling No Heat Med Slow Hold No Spin Sturdy Options Extended Heavy Soil Sensitive Buzzer Warm High All items made from denim Cold Med rie EN items turn No Heat Slow Custom Options Extended Heavy Soil Sensitive Buzzer Sanitize Max All opt
4. control panel m Clean the exterior of the washer with a mild solution of non abrasive detergent or soap and water then wipe dry with a soft cloth m Clean the drum with a stainless steel cleaner specially formulated for use on washing machines available from Miele N Do not use chemical solvents abrasive cleaners glass or all purpose cleaners They will damage the surface Cleaning the drum To ensure that your machine remains clean and free of any soil build up or odors the washer comes equipped with a self cleaning program for the drum and water lines It is suggested to run this program approx once a month The program is done without laundry in the machine m Load approx 1 cup of bleach into the Bleach compartment Do not exceed the max fill mark small triangle on the sides m Close the door m Select the Clean Machine program m Press the Start button Once the program is finished m Clean the dispenser drawer as described on the following pages 27 Cleaning and care Cleaning the dispenser drawer Regularly remove any detergent residue m Remove the lid from the bleach container and clean both parts thoroughly in warm water m Re attach the lid m Pull the detergent drawer out until it m Clean the Heavy Soil and Main stops press down the release catch Wash compartments with warm and remove the drawer from the water washer m Put the bleach container back in t
5. desired OPTIONS Press the upper button until the indicator s of the desired option light s 6 Add detergent m Add detergent in the respective compartments 7 Start a program m Tap the flashing Start button 8 Activate the Child Lock OPTIONS O Extended O Heavy Soil 3 Sensitive m Press the OPTIONS button until the FAULT indicator Child Lock lights m Deactivate the Child Lock after the program has finished 9 Unload the laundry m Open the drum door m Remove the laundry Check the drum for any missed pieces of laundry Items inadvertently left in the washer may be damaged e g shrink or discolor during the next wash cycle Quick guide Program guide L Cae unica id 9 T Normal X X X X X X Wrinkle free X X X X X X X Sanitize X X X X Extra White X X X Delicates X X X X X X Woolens X X X X X X X Express X X X X X X X X Sturdy X X X X X Custom X X X X X X X X X X X Clean Machine X Options Extended X X X X X X X Heavy Soil X X X X X X Sensitive X X X X X X X Buzzer X X X X X X X X X The default settings are highlighted in bold Cleaning and care Before cleaning or maintenance disconnect the power supply by unplugging the unit or manually tripping the circuit breaker Do not hose the washer down Cleaning the exterior and
6. x E Clean Machine x lt E xX 1 only liquid detergent Miele offers a variety of specialized laundry detergents and fabric softeners each uniquely designed to meet your individual laundry care needs For more information visit the Miele com web site Using the washer Fabric after care Fabric softener Makes fabrics feel softer and reduces static cling in the dryer Mild liquid starch A synthetic starch wash that gives fabrics some stiffness Starch Gives the fabrics stiffness and volume m Add the fabric softener or mild liquid starch to the Softener compartment Do not exceed the maximum fill level marked inside the compartment The fabric softener liquid starch will be dispensed during the final rinse A small amount of water will remain in the compartment at the end of the program If starching frequently clean the dispenser compartment and especially the siphon tube 20 Bleach Main Wash Heavy Soil EA AAA m Pour bleach into the bleach compartment During the Main Wash the bleach will be automatically rinsed from the compartment and added to the cycle Dyes Dye removers The use of dyes in the washer is recommended only to a degree of usual household use The salt used for dying may corrode the stainless steel with frequent use m Use as directed by the manufacturer Do not use dye removers in this washer Using
7. Miele TOUCHTRONICQ Operating and Installation Instructions Washer W 4802 To prevent accidents and en US machine damage read these instructions before installation or use M Nr 07 459 540 Contents IMPORTANT SAFETY INSTRUCTIONS 0020005 4 Guide to the washer e ee eh 7 Contrel Dalle 3 dites mre be qu he bt edere gains buie eed hund 7 Before using for the first time llli a 8 WASHING TOS V T cH r rcEE 9 Using the washer uaaa es 10 1 Prepare and sort the laundry is cca sse e e er ee 10 2 Load the laundry zu 3 essa rare tr te hed Gd weds dal eee be eRe ees 11 3 Selecta progra s sos sd per qure ISI ead aoe be see eee ee he 12 4 Select a temperature and final spin speed 2 isis 12 Program GUTE eser teati ret pice Rx GbR Cera D gae e e E CR ded 13 Pile SIM Speen t 24 sph OTES IO IT DERIT 15 5 Seletan Optlori ice erue EY ace ee ee pees Oe ee duos 16 6 Add detergent 4444 tpe erter kn Rh dog e Re dt ordo e aaa 17 Detergeliiss a2 diede hs den dte due BA Gadd ai e iaa 19 Fabric after Care s 2i aepo redes bode od dds qb he teh idest ed 20 T Stating program sa susce sa dong a e pucr xp e RUNE d GRUT dear ons 21 8 Activate the Child Lock 0 eee 21 SM Prodam D eee EP rcc A E ERER E RA 22 Canceling a programie 2224 sese tekei ee ka kania EE SE e PR e iR a 23 Interrupting a progrFalmr i uaa dr C ennt c d eR ERR EA RI e rare ed 23 Ghan
8. VE THESE INSTRUCTIONS AND REVIEW THEM PERIODICALLY Guide to the washer Control panel PROGRAMS OPTIONS TEMP O Normal O Woolens O Extended Sanitize Hot O Wrinkle free O Express S Very Warm Warm Cold O Sanitize O Sturdy O Heavy Soil O Extra White Custom No Heat STATUS FAULT O Intake O Drain O Child Lock O Oversudsing Pre wash Main Wash Rinse Hold Drain Spin No Spin End Pause CP Hold to Cancel O Delicates O Machine Sensitive CED A eooo E Buzzer o CD stat i 8 be 0 PROGRAMS buttons VA to select a wash program 2 OPTIONS buttons Special features to enhance a wash program 3 TEMP button to select the wash temperature 4 SPIN speed button to select the spin speed 8 PC Indicator allows a service technician to check and update the wash programs STATUS indicators shows the current cycle of the wash program Buzzer button turns the buzzer on and off FAULT indicators indicate errors and shows the activated Child Lock Start button starts the selected wash program Pause Hold to cancel button pauses or cancels a program Before using for the first time The appliance must be correctly installed and connected before the first use Please see the Installation instructions This washing machine has undergone thorough testing in the factor
9. achine s feet and the floor are dry to prevent slippage during the spin cycle Installation m Withdraw the two struts together with the support plate m Turn the left shipping strut counterclockwise 90 m Cover the two holes with the provided plugs m Turn the right shipping strut counterclockwise 90 N Movement of the washer without the shipping struts in place should be kept to a minimum The struts must be reinstalled before the machine is moved The shipping struts should be stored in a safe place for future use m Reinstall the struts by reversing the above procedure A C1 Installation Leveling the washer To ensure smooth operation the washer must be level Failure to level the machine can result in increased water and energy consumption loud noises during the spin cycle or walking across the floor during use Adjust the four leveling feet The washer is leveled by adjusting the four feet The machine is delivered with all four feet completely screwed in m Tip the machine slightly and place a support such as a block of wood underneath it N CAUTION The washer is extremely heavy When tipping the machine be careful that it does not slip 46 m Loosen the locking ring 2 with the supplied wrench m Unscrew each of the four feet as much as necessary by turning both the foot 1 and locking ring 2 to the left m Remove the support and stand the machine on
10. d m Open the drum door m Add or remove the piece of laundry m Close the drum door m Press the Start button The program will continue automatically 24 25 26 Quick guide Remove this guide for easy reference Please read all instructions especially the Important Safety Instructions before using the washer Quick guide 1 Sort the laundry m Empty all pockets m Sort the laundry by fabric and color m pretreat stains 2 Load the laundry m Open the drum door and load the laundry m Close the drum door To prevent damage to the door seal and clothing make sure no clothing is caught between the drum door and seal 3 Select a program PROGRAMS O Normal O Woolens O Wrinkle free Express O Sanitize O Sturdy Q Extra White Custom Clean O Machine must use bleach GED A m Select the desired program O Delicates The indicator of the selected program lights 4 Select a temperature and spin speed The preselected temperature and or spin speed can be adjusted if the program allows so TEMP SPIN N Sanitize Max Hot High Very Warm Med Warm Slow Cold Hold U No Heat No Spin m Press the TEMP and SPIN button until the indicator of the desired setting lights Quick guide 5 Select an Option OPTIONS O Extended O Heavy Soil C Sensitive m Select the
11. d as follows k Directly into a sink hook the hose over the edge of the sink and secure it firmly e g by tying the hose to the water faucet 2 To a stand pipe place the drain hose into a 1 1 2 4 cm stand pipe and secure it firmly 3 To a floor drain The machine is equipped with an air gap anti siphoning system so that no minimum drain height is required m The machine drains using a pump with a maximum delivery height of 4 ft 1 2 m m Make sure there are no kinks in the drain hose If necessary the drain hose may be extended to run a maximum of 16 ft 4 9 m as long as the 4 ft 1 2 m height is not exceeded Hose extensions are available from Miele 49 Electrical connection GROUNDING INSTRUCTIONS This appliance must be grounded In the event of a malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current This appliance is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances WARNING Improper connection of the equipment grounding conductor can result in a risk of electric shock Check with a qualified electrician or service representative if you are in doubt as to whether the appliance is properly grounded Do not modify the plug pro
12. d check for leaks If water leaks tighten the bolt Both filters must be put back in place after cleaning Frequently asked questions N Repairs to electrical appliances must only be carried out by a qualified and trained person in accordance with local and national safety regulations Repairs and other work by unqualified persons could be dangerous The manufacturer cannot be held responsible for unauthorized work The following section will help you avoid placing a service call by identifying issues you may encounter while operating the machine A wash program cannot be started Issue Possible cause Solution A PROGRAMS The washer has no Check to determine if indicator does not light power and the Start button does not flash the washer is plugged in the circuit breaker has been tripped Immediately after the The child entrapment m Open the drum door program start the sensor has reacted a cheskihecrimdsrsmall washer cancels the children or animals program m Restart the program 31 Frequently asked questions button flashes The program was canceled the buzzer sounds and the Start Issue Possible cause Solution To turn off the fault message Open the drum door or press and hold the Pause Hold to Cancel button until the fault message goes out The FAULT indicator Drain lights The drain is blocked T
13. ds The door will now open m Check that the drain pump impeller in the back of the chamber rotates freely by spinning it with your hand m Return the drain filter and tighten it into place 38 After sales service Repairs In the event of a fault which you cannot fix yourself please contact the service number on the back of this manual When contacting the Service Department please quote the model and serial number of your appliance This information can be found on the data plate located at the door hinge PC Update The indicator marked PC allows a technician to make use of new technology When for example new programs are developed or new fabrics are introduced a service technician will be able to modify existing program cycles accordingly Miele will provide information when such possibilities become available Optional accessories Optional accessories are available through your Miele dealer or Miele MieleCare only USA MieleCare our Extended Service Contract program gives you the assurance of knowing that your appliance investment is covered by 5 years of worry free ownership MieleCare is the only Extended Service Contract in the industry that guarantees repairs by a Miele Authorized Service Provider using genuine Miele parts Only genuine Miele parts installed by factory trained professionals can guarantee the safety reliability and longevity of your Miele appliance P
14. e laundry Hard water deposits on the heating element Too much detergent may cause Over sudsing with minimal drum movement poor wash rinse and spin results Higher water consumption through an automatic additional rinse cycle Higher environmental burden Using the washer m Pull out the detergent dispenser drawer m f you do not use bleach please remove the insert from the main wash compartment 18 Add detergent to the desired compartments Main wash Detergent for the main wash Heavy Soil Detergent for the pre wash Bleach Bleach used as described by the manufacturer placed in the bleach compartment Softener Fabric softener or liquid starch Add detergent to the Main Wash compartment at the beginning of each wash program Only add detergent 1 4 total recommended amount to the Heavy Soil compartment if the Heavy Soil option was selected Close the detergent drawer Using the washer Detergents You can use all high efficiency detergents which are formu washing machines Closely follow the requirements of the de ated for household tergent manufacturer Universal Color Delicate Special Bleach Fabric Softener Normal Wrinkle free Sanitize Extra White 2X lt Kk X lt Delicates X lt lt X X X IX IX X Woolens Express Sturdy Custom 2X x lt xX lt 2X
15. e removed Hose extension optional accessory Hose extensions with a length of 8 2 le to 13 1 2 5 to 4 m are available from Miele 47 Plumbing Water connection m Connect the cold water intake hose blue mark to the cold water valve and the hot water intake hose red mark to the hot water valve If the machine is being connected only to a cold water supply both the hot and cold water intake hoses must be attached to the cold water valve through the use of a Y adapter available at a hardware store Both hoses must be connected to a water source or the machine will not function properly Do not connect the washer to hot water only m Turn on the valve s and check for leaks The water pressure must be within 15 145 psi 1 10 bar If the water pressure is greater that 145 psi 10 bar a pressure reducer must be installed If the water pressure is below 15 psi 1 bar there will not be enough water available for a complete fill The water intake hoses are equipped with screen filters Do not remove these filters except for cleaning 48 Tips for a hot water connection The hot water temperature from the hot water valve must not exceed 140 F 60 C the ideal temperature is 130 F 55 C If there is no water pressure at the hot water inlet the unit will automatically switch to cold water after several minutes Plumbing Drainage The 5 ft 1 5 m drain hose may be connecte
16. eavy Soil C Sensitive m Select the desired Option with the respective button Once an Option is selected the indicator lights m See the Program Guide to find which Option is selectable for what program If an Option cannot be selected the wash program does not permit it 16 Extended For laundry with normal to heavy soiling or stains The main wash cycle time for the wash program will be extended Heavy Soil For heavily soiled laundry For stubborn stains which are dried on A pre wash takes place and the wash time for the main wash is extended Sensitive An additional final rinse that washes away detergent residue and scents Buzzer A buzzer sounds the end of the wash program or after Hold The buzzer sounds until the washer is turned off Using the washer 6 Add detergent Front loading washing machines require significantly less detergent than traditional top loaders Closely follow the requirements of the detergent manufacturer Use detergent according to the laundry soiling and water hardness Light soiling No soiling or stains are visible Normal soiling Some visible soiling or a few light stains Heavy soiling Very visible soiling or stains Use the Heavy soil function and add detergent in the Heavy soil compartment as described Too little detergent may cause neffective cleaning of laundry fabrics may become gray and stiff over time Grease stains on th
17. g the washer Canceling a program A program can be canceled any time after a program start Pause Hold to Cancel m Press the Pause button until the STATUS indicator Drain Spin indicator lights The wash water will be drained away To add or remove laundry m Open the drum door To select another program m Select a new program with the W A buttons Interrupting a program Pause Hold to Cancel m Press the Pause button briefly The washer interrupts the program and unlocks the door Continue m Tap the Start button Changing a program A program change is not possible after a program has started To change a program the program must be canceled first Adjusting the temperature The temperature can be changed up to 6 minutes after the program start Adjusting the spin speed The spin speed can be adjusted anytime until the beginning of the final spin Changing an option The options Extended or Sensitive can be selected up to 6 minutes after the program start The Buzzer can be selected or deselected at any time 23 Using the washer Adding removing laundry The drum door cannot be opened if during a wash program the water temperature is greater than Pause 130 F 55 C Hold to Cancel the water level is too high D Start the program has reached the Final Spin m Press briefly the Pause button The Child Lock function is activate
18. ging apEOOFaldis s ce esed ey ee ache Tax XI Meus Pe bee ede we ES 23 Adjusting the temperature 0 es 23 Adjusting The SPIN SPEC ei recta tag ut at tete x SE Pe A ee C Rte 23 Changing an option lisse 23 Adding removing laundry during a wash program saaa 24 Quick guide oos gae 9 RR FEN EE ERE Bes yee Pee 27 Cleaning and care 0 600 ils e 27 Cleaning the exterior and control panel 0 002000 0c eee 27 Cleaning the drUM 2 eee 27 Cleaning the dispenser drawer 0 2 0 eee 28 Cleaning the water inlet filters 00 eee 30 Contents Frequently asked questions 0 000002 e eee eee 31 A wash program cannot be started liliis 31 The program was canceled the buzzer sounds and the Start button flashes 32 An error message is displayed at the end of a program 004 33 General problems with the washer iiie 34 Unsatisfactory wash results llle 35 The drum door cannot be opened 1 6 iilis 36 After saleS Service css iets ta GGA and Danes a ia E E 39 Installation instructions 0 0 0 0 0 a 41 Installation liliis e 42 r istallationiSlteu i edet arra ae e a ES e er Oboe ets 44 Removing the shipping Struts xis sa sk eR RR RR ERR RUE S si a 45 Levelilig the Washes esenc rags ote de rie RUE qnot Soe AE Re pua 46 Plumbing ireen E a isses ERIE E a a aa a RIR a E 47 Electrical connection 0 0 00 eee 50 He
19. gs bags etc are disposed of safely and kept out of the reach of children as they pose a danger of suffocation Disposal of an appliance Old appliances may contain materials that can be recycled Please contact your local recycling center about the possibility of recycling these materials Ensure that the appliance presents no danger to children while being stored for disposal Before discarding an appliance unplug it from the outlet cut off its power cord and remove any doors to prevent hazards 51 Please have the model and serial number of your appliance available before contacting Technical Service U S A Canada Miele Inc Miele Limited National Headquarters Headquarters and Showroom 9 Independence Way Princeton NJ 08540 Phone 800 843 7231 609 419 9898 Fax 609 419 4298 www miele com Technical Service amp Support Nationwide Phone 800 999 1360 Fax 888 586 8056 TechnicalService mieleusa com 161 Four Valley Drive Vaughan ON L4K 4V8 Phone 800 643 5381 905 660 9936 Fax 905 532 2290 www miele ca professionalQmiele ca commercial enquiries MieleCare National Service Phone 800 565 6435 905 532 2272 Fax 905 532 2292 customercareQmiele ca general and technical enquries Alteration rights reserved 2009 C For the most updated manual see the Miele web site M Nr 07 459 540 01
20. he Main Wash compartment m Remove the bleach compartment to clean it 28 Cleaning and care Siphon tube and channel Cleaning the detergent drawer niche 1 Remove the siphon tube from the m Use a bottle brush to remove any Softener compartment and rinse detergent residue and lime deposits under warm water Also clean the from the jets inside the detergent pipe connected to the siphon tube drawer 2 Put the siphon tube back into place m Slide the drawer back into place m Clean the fabric softener channel with warm water and a brush Clean the siphon tube and fabric softener channel more often if you frequently use liquid starch Liquid starch tends to build up 29 Cleaning and care Cleaning the water inlet filters The washer has two water inlet filters to protect each inlet valve These filters should be checked and cleaned if necessary every 6 months This may need to be done more frequently with some water supplies m Turn off the water supply m Unscrew the inlet hose from the valve by turning the connector counter clockwise using a wrench if necessary 30 m Remove the rubber seal 1 from the connector m Using needle nose pliers grasp the plastic filter 2 and pull it out of the hose connector m Clean the filter under running water and carefully remove any large particles m Replace the filter and seal then reconnect the hose m Slowly turn on the valve an
21. he drain hose is too high Clean the drain filter and the drain pump The maximum drain pump height is 3 ft 1 m The FAULT indicator The water intake is Possible fault indicators Intake and Drain light system has activated Intake lights blocked Check if the water supply is open all the way the inlet hose is kinked The FAULT The waterproof Call Technical Service The STATUS indicators Pre Wash and Main Wash light There is a fault Start the program once more If the fault message appears again call Technical Service The buzzer sounds and the Buzzer indicator lights The door is not closed properly Open the door and check for any obstructions Close the door Press Pause Hold to Cancel for at least 5 seconds Press Start 32 Frequently asked questions An error message is displayed at the end of a program Issue Possible cause Solution To turn off the fault message Open the drum door or press and hold the Pause Hold to Cancel button until the fault message goes out The FAULT indicator The drain is blocked Clean the drain filter and the Drain lights drain pump The FAULT indicator The water intake is Possible fault Intake lights blocked Check if the water supply is open all the way The FAULT indicator The machine has Use less detergen
22. ions freely selectable for Hot High Sanitize and Normal items Sanitize Med Warm Slow Cold Hold No Heat No Spin Clean Machine Options Buzzer Sanitize Max To clean the drum and all waterways Run program without laundry Using the washer Final spin speed Program Normal Max Wrinkle free High Sanitize Max Extra White ax Delicates Med Woolens High Express ax Sturdy High Custom Max Clean Machine The final spin speed can be reduced if the program allows changes The selection of a final spin speed higher than that shown above is not possible Rinse spin The laundry is spun after the main wash and between rinse cycles Reducing the final spin speed will also reduce the rinse spin speeds Hold m Select Hold The laundry is not spun and remains soaking in water This will prevent wrinkles if the laundry is not removed immediately at the end of the wash program Selecting Starting the final spin The washer is set by default to the maximum spin speed of the wash program m You can select a lower spin speed Press Start to start the final spin Finishing the program m Press the Pause button until the program ends No spin Deselect rinse spin and final spin m Select No Spin The water is drained away after the last rinse Using the washer 5 Select an option OPTIONS O Extended O H
23. its feet Check that the machine stands level Repeat the above procedure until the machine stands level m Once level hold the foot 1 immobile with a wrench At the same time turn the locking ring 2 to the right using another wrench JAI four locking rings must be tight against the bottom of the machine In addition check to see that the feet were not inadvertently unscrewed while tightening the rings Operating a machine that is not level or whose feet are not tight may cause damage to both the machine and its surroundings Plumbing The washing machine can be connected to a portable water supply A non return valve is not needed unless required by building code The washing machine has 2 13 mm pressure hoses with 19 mm female hose thread connections If there is no water hookup contact a plumber to install a connection Make sure that the sealing ring is seated properly on the hose connector Replace the hose only with a genuine Miele hose or with a hose able to withstand up to 145 psi 10 bar pressure The water valve connector must also be able to withstand 145 psi 10 bar The bolted connection is under water pressure Open the water supply slowly to check for leaks Adjust the rubber seal and the bolted connection if necessary To protect the inlet valve the two filters one at the pressure hose valve connection and one at the inlet connection to the solenoid valve must not b
24. lease note that unless expressly approved in writing by the Miele Ser vice department Extended Service Contracts offered by other providers for Miele products will not be recognized by Miele Our goal is to prevent unauthorized and untrained service personnel from working on your Miele products possibly doing further damage to them you and or your home To learn more about MieleCare Extended Service Contracts please contact your appliance dealer or visit us online at http miele com mielecare 39 40 Installation Instructions To prevent accidents and machine damage read these instructions before installation or use Installation Front view re Quy D High pressure intake hose red mark for hot water 2 High pressure intake hose blue mark for cold water 3 Power cord Flexible drain hose with detachable swivel elbow drain options shown 42 o9 4 C oj 8 Control panel Detergent dispenser drawer and door opener in case of power failure Drum door Access panel to lint trap and drain pump 62 Four height adjustable feet Installation Rear view ae TOUS Electrical connection Drain hose 2 W LAN communication module Shipping struts 8 Rear access with grip for transport Brackets for intake and drain hoses 4 Water intake hose cold water blue stripes Water intake hose hot water red stripe
25. lp protect our environment 0 0 000000002 eee 51 IMPORTANT SAFETY INSTRUCTIONS N WARNING To reduce the risk of fire electric shock or injury to persons while using your appliance follow basic safety precautions including the following Read all instructions before installation or use to prevent injury and appliance damage This appliance conforms to all uniform safety codes and regulations Keep these operating instructions in a safe place and pass them on to any future user SAVE THESE INSTRUCTIONS Correct usage P Only use the washing machine to wash items which are specified by the manufacturer to be machine washable on the fabric care label Any other applications may be dangerous P Persons who lack physical sensory or mental abilities or experience with the appliance should not use it without supervision or instruction by a responsible person Children P Do not allow children to play on or in the appliance Close supervision is necessary when the appliance is used near children P The drum door glass will be hot when washing at very high temperatures Do not touch the glass Danger of burns Keep children away from the washer when in use IMPORTANT SAFETY INSTRUCTIONS Technical safety P Do not install or use a washer with visible damage P Before connecting the machine ensure that the connection data on the data plate fusing voltage and frequency ma
26. n these operating instructions P If the power cord is damaged it must only be replaced by a Miele Ser vice technician with a genuine Miele power cord P Before servicing cleaning or in the event of a fault disconnect the appliance from the main power supply P Only use a new hose kit to connect the washer to the water supply Old hosing should not be re used P Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period turn on all hot water faucets and let the water flow from each for several minutes before using the washing machine This will release any built up hydrogen gas Do not smoke or use an open flame during this time the gas is flammable P Before the appliance is removed for service or discarded remove the door IMPORTANT SAFETY INSTRUCTIONS Safety P Do not install or store this appliance where it will be exposed to the weather P Do not install the washing machine in rooms where temperatures below freezing may occur P Before using the washer for the first time remove the shipping struts at the back of the appliance see Installation Removing the shipping struts Failure to remove the shipping struts can damage the washer and surroundings during spinning P During extended absences e g vacation close the water suppl
27. s 43 Installation Installation site For best performance front loading washers should be installed on the ground floor or basement of the building A concrete or reinforced floor is the most suitable surface for the washer These floors are less prone to vibration during the spin cycle If the installation must be on a wooden joist floor the corner of a room where the stability of the floor is at its greatest is the best place to install the washer the machine must be leveled and securely positioned to avoid vibration while spinning the machine should not be installed on soft floor coverings m Install the unit on a 1 1 4 32 mm thick 28 x 31 71x78 cm wide plywood base Ideally the base should be large enough to span several joists and should be anchored to the joists and not just the floor boards Jit the machine is installed ona raised platform it must be secured with retaining clips available from your dealer or Miele If installed on a masonry or concrete base the base should have a 1 2 13 mm to 34 19 mm high rim This must be done to prevent the washer from vibrating off the stand during the spin cycle 44 N The washer must not be built under a countertop Installation m Use the front washer feet and the rear excess end to transport the washer from its shipping pallet to the installation site Do not lift the washer by the drum door Ensure that the m
28. sible cause Solution The laundry is not clean enough when using liquid detergent Liquid detergents do not contain bleaching agents Fruit coffee and tea stains may not be removed Use powder detergents containing bleach Pretreat stains Laundry has a gray sticky residue Not enough detergent was used to dissolve greasy deposits on heavily soiled laundry The laundry was soiled with grease e g oils lotions etc Add more detergent to laundry with grease stains or use a liquid detergent Run the Sanitize program without laundry using liquid detergent to clean the washer before using it for laundry again There is white detergent residue on dark laundry The detergent has not completely dissolved because of hard water These residues are difficult to remove After drying remove white residues with a clothes brush In the future add a water softener to the detergent 35 Frequently asked questions The drum door cannot be opened Possible cause Solution The door is locked during the wash cycles Press the Pause button The door lock opens The Child Lock is activated Deactivate the Child Lock as described in the chapter Using the washer Activate the Child Lock Power failure Open the door as described on the following page There is still water in the drum and the washer cannot drain the water Clean
29. t in the next Over sudsing lights over sudsed wash program and follow the recommended amount on the detergent packaging 33 Frequently asked questions General problems with the washer Problem Possible cause Remedy The washer shakes during spin cycles The feet are not level and or the nuts are not properly tightened Level the machine see Installation Leveling the Washer and tighten the nuts The pump is making unusual noises This is not a fault Lapping sounds at the beginning and end of the pump process are normal Large residues of detergent remain in the dispenser drawer The water pressure is too low Clean the water inlet filter Powdered detergents used along with water softeners tend to clump Clean the detergent compartment In the future first load the detergent into the compartment followed by the water softener Some fabric softener remains behind in the compartment or there is too much water in the compartment The siphon tube is clogged or not positioned correctly Clean the siphon see Cleaning and care Cleaning the dispenser drawer There is a odor coming from the washer Only low temperature programs have been run Run the Clean Machine program to clean the washer see Cleaning and care 34 Frequently asked questions Unsatisfactory wash results Issue Pos
30. tch the mains electrical supply If in doubt contact an electrician B gt GROUNDING INSTRUCTIONS This appliance must be grounded In the event of malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current This appliance is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances gt WARNING Improper connection of the equipment grounding conductor may result in a risk of electric shock Check with a qualified electrician if you are in doubt as to whether the appliance is properly grounded P Do not modify the plug provided with the appliance if it will not fit the outlet have a proper outlet installed by a qualified electrician P Do not use an extension cord to connect this appliance to the power supply Extension cords do not guarantee the required safety of the appliance e g danger of overheating P Faulty components must only be replaced with genuine Miele spare parts P Installation repair and maintenance work should be performed by a Miele authorized service technician Work by unqualified persons could be dangerous and may void the warranty P Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended i
31. the drain filter and drain pump See Cleaning and Care Cleaning the drain pump and lint trap As a safeguard against scalding the drum door cannot be opened if the wash water temperature is over 130 F 55 C 36 Frequently asked questions Opening the drum door during a If the drain is clogged there will be power failure or when the drain is water in the machine max 9 25 gal blocked 35 I Pull the plug from the electrical N Make sure the machine is turned outlet before cleaning the washer off and the drum has stopped turning A moving drum is dangerous m Place a container under the drain tube m Open the detergent dispenser drawer and remove the tool m Open the drain filter until water runs out but do not take it out completely m f the container becomes too full interrupt the water flow by tightening the drain filter m Discard the water and continue m Open the lint trap door 37 Frequently asked questions Once the flow of water stops If the drain filter is not securely tightened water will leak out when the machine is used Opening the drum door A Make sure the machine is turned off and the drum has stopped turning A moving drum is dangerous m Pull out the detergent drawer m Remove the drain filter m Clean out any foreign objects or lint from the filter m Insert a screw driver into the slot of the emergency opener and pull upwar
32. the washer 7 Start the program m Press the flashing Start button When pressing the Start button do not press and hold the button Only a brief tap is necessary The washer shows the current cycle of the wash program under STATUS The drum door will be locked when the program starts The drum light turns off after the program starts Jit a program was started without detergent cancel the program first Add detergent then select and start a program again 8 Activate the Child Lock if desired The Child Lock prevents a program from being canceled OPTIONS O Extended O Heavy Soil Sensitive m Press the OPTIONS button until the FAULT indicator Child Lock lights Deactivate the Child Lock m Press the OPTIONS button until the FAULT indicator Child Lock goes out Once the program has finished the Child Lock must be deactivated 21 Using the washer 9 Program end m Open the drum door m Remove the laundry Check the drum for any missed pieces of laundry Items inadvertently left in the washer may be damaged e g shrink or discolor during the next wash cycle 22 m Check the folds of the door seal for any small articles which may have been trapped m Close the drum door m Activate the Child Lock for safety reasons A Children animals or foreign objects may find their way into the drum Danger of injury and damage to the machine Usin
33. vided with the appliance if it will not fit the outlet have a proper outlet installed by a qualified electrician 50 ELECTRICAL INSTRUCTIONS This installation should be performed by an experienced and qualified technician in accordance with local codes and regulations The washing machine is supplied with a 5 3 long 4 wire cord ending in a NEMA 14 30 P plug ready for connection to a 120 208 240 V 15 A 60 Hz AC power supply The proper outlet can be purchased from an electrical supply dealer or from the Miele Technical Service Department request a NEMA 14 30 R receptacle EASY INSTALLATION KIT If a dedicated 4 wire 120 208 240 V 15 Amp line is not available for this appliance an optional Easy Installation Kit will allow you to connect to a 240 V 30 Amp line This dual receptacle wall mounted connection box can ONLY be used for connecting a Miele 1900 series clothes washer and 1500 series clothes dryer to an existing 30 Amp NEMA 14 30 R outlet For more information on the Easy Installation Kit or if you have questions concerning the electrical connection please contact sA 1 800 999 1360 techserv mieleusa com 1 800 565 6435 service miele ca Help protect our environment Disposal of the packing material The cardboard box and packing materials protect the appliance during shipping They have been designed to be biodegradable and recyclable Ensure that any plastic wrappin
34. y P Danger of flooding Before hanging the drain hose in the sink make sure the water will drain away quickly enough Secure the hose The force of the water exiting the hose can cause an unsecured hose to pop out of the sink P Ensure that no foreign objects are left in pockets e g nails coins paper clips etc this can cause damage to clothes and the machine P Proper dosing of the detergent will eliminate the need to remove lime deposits However if heavy limescale does form on the washer select a descaling agent with corrosion protection Closely follow the instructions on the product package P Do not wash articles that have been previously cleaned washed soaked or spotted with gasoline dry cleaning solvents or other flammable substances These articles give off vapors that could ignite or explode Do not add these items to the wash load P Do not add gasoline dry cleaning solvents or other flammable or explosive substances to the wash water These substances give off vapors which could ignite or explode P Do not use cleaning solvents on or near the machine or the controls Contact with cleaning solvents will damage the surface P Do not reach into the appliance if the drum is moving P Do not tamper with the controls Accessories P Only use genuine Miele accessories If unapproved parts are used guarantee performance and product liability claims may become void SA
35. y there may be some residual water in the drum from this process Running a spin cycle before the first use is not possible for safety reasons To activate the spin cycle a wash program must be run without laundry and without detergent m Turn on the water supply The washer is ready for the first use The Normal program indicator lights m Press the Start button Once the program has finished the first use is complete Before using for the first time Washing tips Energy and water consumption Do not overload the washer The energy and water consumption will be most energy efficient With smaller loads in the programs Normal Sanitize Extra White and Custom the washer automatically adjusts the water use to conserve water and energy If applicable use the program Normal Very Warm instead of Sanitize It saves between 35 and 45 energy For most soiling this is sufficient For stubborn soiling use the option Heavy Soil Detergent use Use the recommended amount of detergent Bear in mind the soiling degree of the laundry Use less detergent for small loads Options selection Extended Heavy Soil Select for For light to normal soiled items without stains use a wash program without an option For normal to heavily soiled items with stains wash with the Extended option For heavily soiled items use a wash program with the Heavy Soil

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