Matrox Electronic Systems Triplehead2go User's Manual
Contents
1. Dolby Dolby Digital Intel Corporation Intel Pentium ThunderboltTM Linus EE Linux Microsoft Corporation Aero Direct3D DirectDraw DirectShow DirectX Microsoft MS DOS PowerPoint Windows Windows NT Windows Server Windows Vista LB C ae AD ne ne PCI PCI X PCle PCI Express Radio Corporation of America RCA Rovi Corporation Macrovision Silicon Graphics Inc OpenGL Silicon Image Inc PanelLink TMDS9 U S Environmental Protection Agency ENERGY STAR9 Video Electronics Standards Association DisplayPort e English Registered trademarks are registered in the United States Canada and or other countries All other nationally and internationally recognized trademarks and tradenames are hereby acknowledged Francais Les marques d pos es sont d pos es aux tats Unis au Canada et ou dans d autres pays Toutes les autres marques et tous les autres noms d pos s reconnus nationalement ou internationalement sont galement reconnus par les pr sentes Deutsch Die eingetragenen Warenzeichen sind in den USA Kanada und oder anderen L ndern registriert Alle sonstigen national und international bekannten Warenzeichen und Produktnamen werden hiermit anerkannt e Italiano marchi registrati sono registrati negli Stati Uniti in Canada e o in altri paesi Tutti gli altri m2. Monitor cable DVI et H 5 Connect the second monitor Connect the DVI connector on your monitor cable directly to the third connector 8 on your Matrox product Monitor cable DVI Your Matrox product is now connected Restart your computer and install your Matrox software see Installing your Matrox software page 32 Matrox TripleHead2Go User Guide 27 Connecting a second TripleHead2Go product If you want to further expand your desktop you can connect a second TripleHead2Go product to your graphics hardware to support up to six monitors at a time o Note The following provides a brief overview of how to connect a second TripleHead2Go product to your graphics hardware For more detailed information see the Step by step connection setup for your product Before you begin m Onlytwo Matrox TripleHead2Go products at a time can be connected to your computer m Connecting two Matrox TripleHead2Go products at a time requires an external power supply To purchase a Matrox power adapter kit for GXM see the Matrox online store shopmatrox com To connect a second TripleHead2Go product you must have a dual monitor graphics card or a second graphics card installed in your system You can connect a second TripleHead2Go either to another connector on your graphics card or to a connector on a second graphics card installed in your system m Support for multiple Tripl
3. 45 FE EE 45 DAVE and niin dowload dia 46 VION OUEN A MONA OMR dt 46 Bere p DURS RO IR dido ios 46 y A 47 Matrox TripleHead2Go User Guide 3 About this user guide Your Matrox user guide provides information on installing and using your Matrox hardware For information on Matrox PowerDesk software features and options see the help file included with your PowerDesk software cl Note This guide has references specific to version 2 07 00 or later of the Matrox software If you re using a previous version of the Matrox software certain references in this guide may not reflect the software you have Using this guide This guide assumes you re familiar with basic functions like click right click and double click and that you re familiar with the basics of the operating system you re using Also we use the following conventions Bold for headings and for references to text that appears on screen Italics for emphasis file names paths publication titles and new terms Bold Italics for emphasis Keyboard keys in square brackets with a plus sign separating keys that you press simultaneously For example press Ctrl Alt Del to start Windows Task Manager Arrows gt to separate ordered directions For example click OK gt Close gt OK is the same as click OK then click Close then click OK Green for cross references If you re viewing online click green text to jump to what s
4. Step by step connection setup A WARNING To avoid damaging the DisplayPort connector on your DisplayPort monitor cable or on your graphics hardware carefully remove the DisplayPort cable by pressing the latch on the top of the p DisplayPort connector while removing the ea ce Ps connector 1 Turn off computer Before you connect your Matrox product make sure you shut down your system and turn off your computer 22 Matrox TripleHead2Go User Guide Connect the USB cable Plug one end ofthe USB cable provided with your Matrox product into the USB connector lt gt on your Matrox product Plug the other end of the USB cable into a powered USB port on your computer For more information on powered USB ports see your system manual Attach the Matrox input cable Attach one end of the Matrox DisplayPort to DisplayPort cable provided with your Matrox product to the DisplayPort input connector on your Matrox product Attach the other end of the cable to the DisplayPort graphics connector on your laptop computer Laptops with mini DisplayPort connector Attach one end of the mini DisplayPort to DisplayPort cable to the DisplayPort connector on your Matrox input cable Attach the other end of the cable to the mini DisplayPort graphics connector on your laptop computer matrox 1 X USB cable Matrox input cable DisplayPort to DisplayPort Matrox input cable Mini DisplayP
5. then click OK Windows Vista a Right click your Windows desktop background then click Personalize gt Display Settings b Move the Resolution slider to a stretched mode resolution for example 2400 x 600 then click OK Matrox TripleHead2Go User Guide 37 Windows XP a Right click your Windows desktop background then click Properties gt Settings b Move the Screen resolution slider to a stretched mode resolution for example 2400 x 600 then click OK 3 Restart your computer normally Problem Desktop isn t stretched across monitors one of your displays is blank Cause A stretched display mode may not be selected If you re not using a stretched display mode or if your display mode is too low the display may use only a portion of your desktop Solution Select a stretched display mode 1 Access the Matrox PowerDesk main interface see Accessing PowerDesk page 28 2 Click Multi Display Setup 3 From the Resolution list select a stretched display mode Depending on your product stretched display modes may be labeled 2 x 1 or 3 x 1 For more information see Matrox PowerDesk help Cause Laptop users only Your secondary display may not be enabled in Windows Solution Make sure your display is enabled Windows 8 7 1 Right click your Windows desktop background then click Screen resolution 2 Select any disabled display choose Extend these displays then click Apply Wi
6. DisplayPort If your monitor has a DVI connector use a DisplayPort to DVI adapter sold separately to connect your monitor to the connector DisplayPort to DVI adapter Monitor cable DVI 16 Matrox TripleHead2Go User Guide 5 Connect the second monitor Use your monitor cable to connect your second monitor directly to the second connector amp 3 on your Matrox product Monitor cable DisplayPort If your monitor has a DVI connector use a DisplayPortto DVI adapter sold separately to connect your monitor to the connector DisplayPort to DVI adapter Monitor cable DVI zap ife spa 6 Connect the third monitor Use your monitor cable to connect your third monitor directly to the third connector on your Matrox product Monitor cable DisplayPort If your monitor has a DVI connector use a DisplayPort to DVI adapter sold separately to connect your monitor to the connector DisplayPort to DVI adapter Monitor cable DVI wt H A Your Matrox product is now connected Restart your computer and install your Matrox software see
7. Manually move the program window or dialog box 1 Press Alt Space 2 Ifyou see a pop up menu click Move If you don t see a pop up menu press M for Move 3 Press one of the arrow keys once and move your mouse pointer to where you want the window or dialog box to appear then click The program window or dialog box should appear where you clicked For more information see Matrox PowerDesk help 3D programs don t work While using display resolutions above 2048 x 1536 certain graphics hardware may not properly support 3D acceleration For information on the capabilities of your graphics hardware see its documentation After game starts monitor doesn t display properly You may not be using Matrox Surround Gaming Utility to run your game Try using Matrox Surround Gaming Utility to run your game This utility configures your game to run properly with your Matrox product Matrox TripleHead2Go User Guide 41 Product information Specifications TripleHead2Go Digital TripleHead2Go DP TripleHead2Go Edition Edition Digital SE Supports notebook and desktop computers Bezel Management Surround Key features Gaming Stretched modes Wide screen resolutions Supported Windows 8 Windows 7 Windows Vista Windows Server 2008 operating systems Windows XP and Windows Server 2003 3840 x 10241 60 Hz 4080 x 768 60 Hz 4080 x 768 60 Hz Supported 3072 x 768 60 Hz 3840 x 1024 60 Hz 3840 x 1024 60 Hz re
8. clignotantes ou d l ments fr quents dans notre environnement quotidien Ces personnes s exposent des crises lorsqu elles regardent certaines images t l vis es ou qu elles jouent certains jeux vid o Ces ph nom nes peuvent apparaitre alors m me que le sujet n a pas d ant c dent m dical ou n a jamais t confront une crise d pilepsie Si vous m me ou un membre de votre famille avez d j pr sent des sympt mes li s l pilepsie crise ou perte de conscience en pr sence de stimulations lumineuses veuillez consulter votre m decin avant toute utilisation Nous conseillons aux parents d tre attentifs leurs enfants lorsqu ils jouent avec des jeux vid o Si vous m me ou votre enfant pr sentez un des sympt mes suivants vertige trouble de la vision contraction des yeux ou des muscles perte de conscience trouble de l orientation mouvement involontaire ou convulsion veuillez imm diatement cesser de jouer et consultez un m decin Pr cautions prendre dans tous les cas pour l utilisation d un jeu vid o Ne vous tenez pas trop pres de l cran e Jouez bonne distance de l cran de TV et aussi loin que le permet le cordon de raccordement e Utilisez de pr f rence les jeux de vid o sur un cran de petite taille e vitez de jouer si vous tes fatigu ou si vous manquez de sommeil e Assurez vous que vous jouez dans une pi ce bien clair e e En cours d utilisation faites des pauses de dix qui
9. m After making any changes to your system such as changing your graphics hardware or display driver version we recommend you check the compatibility of your system by running the GXM System Compatibility Tool For the latest compatibility information see the Matrox Web site www matrox com graphics en support gxm_main If your problem persists contact Matrox For more information see Customer support page 37 Common problems and solutions This section addresses common problems that could prevent you from using your computer or graphics hardware Problem Cause Solution Solution Cause Solution Computer doesn t display information after Matrox product is connected Your Matrox product may not be properly connected Make sure your Matrox product is properly connected and that all connectors are properly fastened For more information see the Connection setup section for your product Try reconnecting your monitors power supply cable or USB cable Your Matrox product may not support the selected display mode Make sure your Matrox product supports the selected display mode For more information see Product information page 42 Matrox TripleHead2Go User Guide 35 Problem Cause Solution Solution Problem Cause Solution Cause Solution Problem Cause Solution Cause Solution Matrox product isn t automatically detected Your Matrox product may not
10. see Connecting three monitors page 15 To connect two 2 monitors see Connecting two monitors page 18 A WARNING To avoid damaging the DisplayPort connector on your DisplayPort monitor cable or on your Matrox product carefully remove the DisplayPort cable by pressing the latch on the top of the DisplayPort connector while removing the connector i amp Note To purchase any cables or adapters not included with your Matrox product see the Matrox online store shopmatrox com Before you begin To avoid possible problems that could damage your monitors or prevent you from using your Matrox product read the following guidelines before connecting your Matrox product m Whenever you change your connection setup make sure you re using the correct connectors and that all connectors are properly fastened m Don t change monitor connections while your computer is turned on While your computer is turned on it may be using monitor settings that are specific to the current monitor connections Some devices may be permanently damaged if incorrect settings are used m To get the most out of your Matrox product we recommend you use three 3 identical monitors that is monitors that support the same settings such as display resolution and refresh rate For information on the settings your monitor supports see your monitor documentation 14 Matrox TripleHead2Go User Guide Connecting three monitors Connectio
11. 2 Restart your computer for the changes to take effect Windows XP 1 Click Start gt Settings gt Control Panel gt Add Remove Programs double click gt Matrox PowerDesk or Matrox PowerDesk SE gt Change Remove gt Yes Depending on your version and configuration of Windows this part of the step may not be necessary 2 Restart your computer for the changes to take effect 32 Matrox TripleHead2Go User Guide Obtaining Matrox PowerDesk software Matrox makes the latest display drivers available on the Matrox Technical Support Web site www matrox com graphics en support drivers Installing your Matrox PowerDesk software Insert the Matrox CD ROM in your CD ROM drive then follow the on screen instructions Starting the Matrox quick setup utility e Note The Matrox quick setup utility is available only on TripleHead2Go Digital Edition and TripleHead2Go DP Edition products Matrox provides an easy way for you to set up and configure your Matrox product The quick setup utility starts automatically after you install your PowerDesk software Matrox TripleHead2Go User Guide 33 Matrox PowerDesk software Matrox PowerDesk software helps you get the most out of your Matrox product Use Matrox PowerDesk software to change certain display settings or access Matrox features e Note To avoid possible problems unless otherwise specified we recommend you use orily PowerDesk software to change your display settin
12. Installing your Matrox software page 32 Matrox TripleHead2Go User Guide 17 Connecting two monitors Connection overview Step by step connection setup 1 Turn off computer Before you connect your Matrox product make sure you shut down your system and turn off your computer 2 Connect the USB cable Plug one end ofthe USB cable provided with your Matrox product into the USB connector lt lt on your Matrox product Plug the other end of the USB cable into a powered USB port on your computer For USB cable more information on powered USB ports see your system manual 18 Matrox TripleHead2Go User Guide 3 Attach the Matrox input cable Attach one end of the Matrox DisplayPort cable provided with your Matrox product to the graphics connector on your computer Attach the other end of the cable to the DisplayPort input connector amp on your Matrox product Matrox input cable DisplayPort to DisplayPort Laptops with mini DisplayPort connector Attach one end of the mini DisplayPort to Mini DisplayPort to DisplayPort adapter sold separately to the BEE DisplayPort connector on your Matrox input cable Attach the other end of the adapter to the mini DisplayPort graphics connector on your laptop computer Matrox input cable DisplayPort to DisplayPort Connect the first monitor Use your monit
13. your Matrox product make sure you shut down your system and turn off your computer Matrox TripleHead2Go User Guide 25 2 Connect the USB cable Plug one end ofthe USB cable provided with your Matrox product into the USB 1 matrox connector lt gt on your Matrox product Plug the other end of the USB cable into a powered USB port on your computer For more information on powered USB ports USB cable see your system manual 3 Attach the Matrox input cable Attach one end of the Matrox DisplayPort to DisplayPort cable provided with your Matrox product to the DisplayPort input connector on your Matrox product Attach the other end of the cable to the DisplayPort graphics connector on your laptop computer Matrox input cable DisplayPort to DisplayPort Laptops with mini DisplayPort connector Attach one end of the mini DisplayPort to DisplayPort cable to the DisplayPort connector on your Matrox input cable Attach the other end of the cable to the mini DisplayPort graphics connector on your laptop computer Matrox input cable Mini DisplayPort to DisplayPort o Note To avoid problems related to image quality make sure the DisplayPort connection to your graphics hardware is firmly in place 26 Matrox TripleHead2Go User Guide 4 Connect the first monitor Connect the DVI connector on your monitor cable directly to the first connector on your Matrox product
14. ENGLISH Matrox TripleHead2Go Digital Edition e DP Edition e Digital SE User Guide Windows version 20020 301 0200 2012 10 18 matrox com graphics MALOR Graphics for Professionals Contents ABOUT IS DST e ET aii 4 A A 4 DOT 4 Ba E 5 E ere E 3 A n 6 AA 6 Connecting your TripleHead2Go Digital Edition product 7 NR aii 7 oes C o A A el o A 8 COS CS ii AAA A 1 Connecting your TripleHead2Go DP Edition product 14 A O 14 E E 15 re e 18 Connecting your TripleHead2Go Digital SE te Ee EE 21 a a C D CLE NN 21 Gonne ne io 22 CONNECTING IIA A ae 25 Connecting a second TripleHead2Go product ss 28 ER 28 Comet two Triple Go E id 29 Installing your Matrox software 1 eeeeeeeeeeeeeee nenne nenne nnne nnn nnn 32 A A MIU uU OI M 32 Obama Mattos Power DE Sit aie daa 33 Testsllme your Matrox RE 33 Sari The Mairot guic I in 33 Matrox PowerDesk SONWANE sicario 34 e WOW 34 E Power Desk ID 34 2 Matrox TripleHead2Go User Guide TOUS NOON D 35 35 Lip open eet 35 FFOOUGCT NORMA ra 42 o NEP E 42 SR EEA A AT AIEE E E 43 o 43 Customer SUDOR t I I 45 NEO VG M
15. If your monitor has an auto adjust control try using it to adjust the image quality of your displays For more information see your monitor manual Screen image defects appear tearing You may be using a higher display resolution than what your graphics hardware supports Select a lower display resolution This generally results in better image quality If you re using a 32 bit color palette try using a 16 bit color palette instead Program window or dialog box doesn t appear on screen Another window or dialog box may be covering the window or dialog box you want to see Move close or minimize any window or dialog box that may be covering the window or dialog box you want to see If you re using multi display mode the program window or dialog box may be in a display or on a monitor that s unusable For example your monitor may not be properly connected or configured Make sure all the displays and monitors you want to use are usable For more information see other troubleshooting items in this guide 40 Matrox TripleHead2Go User Guide Cause Solution Solution Problem Cause Solution Problem Cause Solution The program window or dialog box may be somewhere off screen If the program window you want to see is named on the Windows taskbar right click on it and select Maximize If you click Restore the program window goes back to its previous position To fix this problem see the other solutions
16. Matrox TripleHead2Go User Guide Connecting two monitors Connection overview O Qc er A Step by step connection setup 1 Turn off computer Before you connect your Matrox product make sure you shut down your system and turn off your computer Connect the USB cable Plug one end ofthe USB cable provided with your Matrox product into the USB connector lt gt on your Matrox product USB cable Matrox TripleHead2Go User Guide 11 Plug the other end of the USB cable into a powered USB port on your computer For more information on powered USB ports see your system manual o Note If your computer doesn t have a powered USB port you ll need a separate adapter To purchase a Matrox power adapter for your product see the Matrox online store shopmatrox com 3 Attach the Matrox input cable TIAS A A zaa If your graphics hardware has a DVI connector attach one end of the Matrox Eo es DVI to DVI cable provided with your Matrox product to the graphics connector on your computer Attach the other end of the cable to the DVI input connector amp Matrox input cable on your Matrox product DVI to DV If your graphics hardware has an HD 15 connector attach one end of the Matrox HD 15 to HD 15 cable provided with your Matrox product to the gr
17. Matrox input cable DisplayPort to DisplayPort 30 Matrox TripleHead2Go User Guide 4 Connect the monitors Use your monitor cables to connect each monitor directly to the connectors labeled O 8 and B on your Matrox product Monitor cable DisplayPort For more information see the Step by step connection setup for your product Matrox TripleHead2Go User Guide 31 Installing your Matrox software This section describes how to install Matrox software for Windows 8 Windows 7 Windows Vista Windows Server 2008 Windows XP and Windows Server 2003 You may need administrator rights to install certain software For more information see Windows documentation or contact your system administrator Before you begin If Matrox software is already installed on your system you need to uninstall the software currently installed Windows 8 7 Vista XP To uninstall Matrox software Windows 8 1 Click Settings gt Control Panel gt Programs gt Programs and Features gt Uninstall a program gt Matrox PowerDesk or Matrox PowerDesk SE gt Uninstall gt Yes 2 Restart your computer for the changes to take effect Windows 7 Vista 1 Click Start gt Settings gt Control Panel gt Programs gt Programs and Features gt Matrox PowerDesk or Matrox PowerDesk SE gt Uninstall gt Yes Depending on your version and configuration of Windows this part of the step may not be necessary
18. Port cable Optional hardware sold separately Depending on your connection setup you may also need any of the following hardware m DVI to HD 15 adapter m DisplayPort to DVI adapter m Power adapter kit for GXM For more information on connecting your product see the Connection setup section for your Matrox product To purchase any Matrox cables or adapters not included with your Matrox product see the Matrox online store shopmatrox com Software available m Matrox PowerDesk to use your Matrox product Matrox PowerDesk software supports Windows 8 Windows 7 Windows Vista Windows Server 2008 Windows XP and Windows Server 2003 Matrox makes new software available on the Matrox Technical Support Web site www matrox com graphics en support gxm software Installation overview To install your Matrox product 1 Connect your product see the Connection setup section for your Matrox product 2 Install the software see Installing your Matrox software page 32 Required if connecting two TripleHead2Go products at a time For more information see Connecting a second TripleHead2Go product page 28 6 Matrox TripleHead2Go User Guide Connecting your TripleHead2Go Digital Edition product This section describes how to connect up to three 3 analog or digital monitors to your Matrox product m To connect three 3 monitors see Connecting three monitors page 8 m To connect t
19. aphics connector on your computer Attach the other end of the cable to the the HD 15 input connector G on your Matrox product Matrox input cable HD 15 to HD 15 4 Connect the first monitor LOs rosca a AS If your monitor has a DVI connector use wos seco eee your monitor cable to connect your first Eo o SE monitor directly to the first connector 000 on your Matrox product If your monitor has an HD 15 connector Monitor cable ___ use a DVI to HD 15 adapter sold DVI separately to connect your monitor to the connector 12 Matrox TripleHead2Go User Guide 5 Connect the second monitor PE 27722 aye on If your monitor has a DVI connector use your monitor cable to connect your second monitor directly to the third connector 0083 on your Matrox product If your monitor has an HD 15 connector use a DVI to HD 15 adapter sold LES Monitor cable H separately to connect your monitor to the DVI connector Your Matrox product is now connected Restart your computer and install your Matrox software see Installing your Matrox software page 32 Matrox TripleHead2Go User Guide 13 Connecting your TripleHead2Go DP Edition product This section describes how to connect up to three 3 DisplayPort or digital DVI monitors to your Matrox product m To connect three 3 monitors
20. archi registrati e nomi commerciali riconosciuti a livello nazionale e internazionale sono ugualmente riconosciuti qui Espa ol Las marcas registradas est n registradas en los EE UU Canad u otros pa ses Por medio del presente se reconocen todas las dem s marcas y nombres comerciales reconocidos a nivel nacional e internacional English Disclaimer THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE Matrox Graphics Inc reserves the right to make changes in specifications at any time and without notice The information provided by this document is believed to be accurate and reliable at the time it is written However no responsibility is assumed by Matrox Graphics Inc for its use for its reproduction and or distribution in whole or in part nor for any infringements of patents or other rights of third parties resulting from its use Francais Responsabilit LES INFORMATIONS CONTENUES DANS CE MANUEL PEUVENT TRE MODIFI ES EN TOUT TEMPS ET CE SANS PREAVIS Les Graphiques Matrox Inc se r serve le droit de modifier les sp cifications en tout temps et ce sans pr avis quelconque Les informations contenues dans ce manuel sont reconnues comme tant pr cises et fiables a la date de r daction Cependant Matrox Graphics Inc n assume aucune responsabilit concernant leur utilisation leur reproduction et ou distribution en tout ou en partie ni leur contrefacon de brevets ou de tout autre droit app
21. artenant des tiers r sultant de leur utilisation Aucune licence n est accord e sur aucun brevet ou droit d exploiter un brevet de Matrox Graphics Inc Deutsch Haftungsablehnungserkl rung DIE IN DIESEM HANDBUCH ENTHALTENEN ANGABEN UND DATEN K NNEN OHNE VORHERIGE ANK NDIGUNG GE NDERT WERDEN Die Matrox Graphics Inc beh lt sich das Recht vor jederzeit und ohne Ank ndigung technische Daten zu ndern Zum Zeitpunkt der Erstellung dieses Handbuchs sind die Inhalte korrekt und verl sslich Weiterhin bernimmt Matrox Graphics Inc keinerlei Verantwortung f r die Benutzung dieses Handbuchs die Vervielf ltigung und oder Verteilung im Ganzen oder zum Teil weder f r Verst Be gegen Patentrechte noch f r andere Rechte Dritter die aus seinem Gebrauch resultieren m gen Es werden keinerlei Lizenzrechte gew hrt f r s mtliche Patente oder Patentrechte der Matrox Graphics Inc Italiano Discrezionalita LE INFORMAZIONI CONTENUTE NEL PRESENTE DOCUMENTO SONO SOGGETTE A MODIFICHE IN QUALUNQUE MOMENTO E SENZA PREAVVISO Matrox Graphics Inc si riserva il diritto di apportare variazioni di qualunque tipo alle specifiche tecniche in qualunque momento e senza alcun preavviso Le informazioni contenute in questa documentazione sono ritenute corrette e attendibili al momento della pubblicazione In ogni caso non imputabile a Matrox Graphics Inc nessuna responsabilit per il loro utilizzo per la loro distribuzione e o riproduzione comple
22. being referenced More information We provide additional information in help and Readme files Be sure to check for any last minute release notes included with your product Also check the Matrox Web site www matrox com graphics for the latest Matrox software technical support and product information 4 Matrox TripleHead2Go User Guide Overview Thank you for purchasing Matrox TripleHead2Go This product allows your single monitor graphics hardware to support up to three monitors at a time Depending on your Matrox product you can connect up to three analog digital or DisplayPort monitors at a time to your Matrox TripleHead2Go product Hardware supplied TripleHead2Go Digital Edition Matrox hardware Matrox input cable Matrox input cable USB cable HD 15 to HD 15 DVI to DVI TripleHead2Go DP Edition Matrox hardware Matrox input cable USB cable Mini DisplayPort to DisplayPort to DisplayPort DisplayPort adapter The hardware supplied with your Matrox product may vary depending on the SKU or part number of your product For more information contact your Matrox representative Matrox TripleHead2Go User Guide 5 TripleHead2Go Digital SE Matrox hardware Matrox input cable USB cable Mini DisplayPort to DisplayPort to DisplayPort Display
23. ction overview e v 7 to Vie e O Qo Qc O O Step by step connection setup 8 1 Turn off computer Before you connect your Matrox product make sure you shut down your system and turn off your computer Connect the USB cable em Plug one end ofthe USB cable provided with your Matrox product into the USB connector lt gt on your Matrox product Plug the other end of the USB cable into a powered USB port on your computer For more information on powered USB ports USB cable see your system manual Matrox TripleHead2Go User Guide 6 Note If your computer doesn t have a powered USB port you ll need a separate adapter To purchase a Matrox power adapter kit for GXM see the Matrox online store shopmatrox com Attach the Matrox input cable If your graphics hardware has a DVI connector attach one end of the Matrox DVI to DVI cable provided with your Matrox product to the graphics connector on your computer Attach the other end of the cable to the DVI input connector amp on your Matrox product If your graphics hardware has an HD 15 connector attach one end of the Matrox HD 15 to HD 15 cable provided with your Matrox product to the graphics connector on your computer Attach the other end of the cable to the HD 15 input connector amp on your Matrox product Connect
24. eHead2Go products is limited to desktop computers m You can only use two TripleHead2Go products from the same series for example you can use two TripleHead2Go DP Edition products but you can t use a TripleHead2Go Digital Edition product and a TripleHead2Go DP Edition product 28 Matrox TripleHead2Go User Guide Connecting two TripleHead2Go products Connection overview TripleHead2Go DP Edition shown Step by step connection setup 1 Turn off computer Before you connect your Matrox product make sure you shut down your system and turn off your computer Matrox TripleHead2Go User Guide 29 2 Connect the Power USB cable Plug one end of the Power USB cable into the USB connector lt on your Matrox product Power USB cable Plug the USB connector into a USB port on your computer Power USB cable Plug the power supply connector of the Power USB cable into the external power supply Finally plug the power supply cord into an electrical outlet Power supply ___ USB connector connector External power supply 3 Attach the Matrox input cable Attach one end of the input cable either to a second connector on your graphics card or to a connector on a second graphics card installed in your system Attach the other end ofthe cable to the input connector on your second DualHead2Go product
25. emblare il prodotto Espanol Este producto incorpora tecnologia de protecci n de copia que est protegida por patente s de EE UU y por otros derechos de propiedad intelectual de Rovi Corporation La ingenieria inversa y el desmontaje estan prohibidos EUROPE English European user s information Directive on Waste Electrical and Electronic Equipment WEEE Please refer to the Matrox Web site www matrox com environment en weee for recycling information Francais Informations aux utilisateurs Europ ens R glementation des d chets d quipements lectriques et lectroniques DEEE Se r f rer au site Web de Matrox www matrox com environment en weee pour l information concernant le recyclage Deutsch Information f r europ ische Anwender Europ ische Regelungen zu Elektro und Elektronikaltger ten WEEE Bitte wenden Sie sich an der Matrox Website www matrox com environment en weee f r Recycling Informationen Italiano Informazioni per gli utenti europei Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche RAEE Si prega di riferirsi al sito Web Matrox www matrox com environment en weee per le informazioni di riciclaggio FRANCE Avertissement sur l pilepsie lire avant toute utilisation d un jeu vid o par vous m me ou votre enfant Certaines personnes sont susceptibles de faire des crises d pilepsie ou d avoir des pertes de conscience la vue de certains types de lumi res
26. entornos residenciales estos productos pueden causar interferencias en las comunicaciones por radio en tal caso el usuario deber adoptar las medidas adecuadas Para satisfacer las disposiciones de la CE deber n utilizarse cables apantallados para conectar el monitor y dem s perif ricos a la tarjeta Estos productos han sido sometidos a prueba en un t pico sistema anfitri n que responde a los requisitos de la clase B Se supone que estos productos cumplir n tambi n con las normas en cualquier sistema que responda a los requisitos de la clase B ROVI CORPORATION English This item incorporates copy protection technology that is protected by U S patent s and other intellectual property rights of Rovi Corporation Reverse engineering and disassembly are prohibited Francais Ce produit int gre une technologie de protection des droits d auteur qui est prot g e par un ou plusieurs brevets am ricains et par d autres droits de propri t intellectuelle de Rovi Corporation L ing nierie inverse et le d sassemblage sont interdits Deutsch Dieses Produkt enth lt Kopierschutztechnologien die durch US Patent e und andere Rechte am geistigen Eigentum der Rovi Corporation gesch tzt ist Reverse Engineering und Demontage sind verboten Italiano Questo prodotto incorpora la tecnologia di protezione di copia protetta da uno o piu brevetti USA e da altri diritti di proprieta intellettuale di Rovi Corporation E vietato decodificare o disass
27. ffective method of technical assistance Your dealer is familiar with your complete system If your product was purchased through Matrox contact your Matrox representative or visit our technical support Web site at www matrox com graphics support Information we need Please give a complete description of the problem and include Matrox card serial number model number revision number BIOS number driver type and version and memory address at which the Matrox card is installed Computer brand and model name Monitor brand and model name Operating system version and service pack Brand and model of any other cards and devices installed on your system Program specific problems If a problem appears with a specific program please give us the following information Display settings color palette display resolution and so on applied when the problem occurs If possible take note of the file and segment address that caused the problem Detailed steps known to cause the bug so we can reproduce it Matrox TripleHead2Go User Guide 45 Driver and software download A more recent display driver may support more features and may offer increased capabilities such as higher display resolutions Matrox makes the latest display drivers software and system utilities available on the Matrox Technical Support Web site www matrox com graphics en support drivers View your warranty information Matrox makes warranty in
28. formation available on the Matrox site www matrox com graphics en about warranty Register your Matrox product Please register online www matrox com graphics en registration to be eligible for customer support new product announcements and information on special offers and upcoming events 46 Matrox TripleHead2Go User Guide Index C CD ROM Matrox 33 Clone mode 42 Connection setup Digital Edition 7 13 Digital SE 21 25 DisplayPort 22 25 DP Edition 14 20 Connector DisplayPort 14 16 19 21 22 25 42 DVI 24 27 42 HD 15 42 Customer support 45 46 D DigitalSE 21 25 DisplayPort to DVI adapter 6 Environmental Specifications 43 Hardware sold separately 6 DVI to HD 15 adapter 6 Hardware supplied Mini DisplayPort to DisplayPort cable 6 USB cable 5 6 HDCP 42 Help file 4 34 Installation Overview 7 14 28 Matrox power adapter kit 9 Matrox power adapter kit for GXM 28 Monitor Connection setup 7 13 14 20 21 25 Settings 41 Multi GXM 28 42 P Power adapter kit 6 Power indicator 36 Power supply 42 Connection 23 26 30 36 PowerDesk 6 34 Accessing 34 Help 4 34 Product Information 42 44 Q Quick setup utility 33 R Registration 46 S Software Download 33 46 Installation 32 Quick setup 33 Setup wizard 33 Uninstalling 32 Specifications Environmental 43 Stretched mode 38 Surround Gaming Utility 41 System Compatibility Tool 35 T Tech
29. ge radio lectrique dict par Industrie Canada JAPAN VCCI Compliance Statement Remark for the Matrox hardware products supported by this guide This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual ZORE JIAB RINE CT cO IBI RERA CEH j 6cctHicuCo D CORBPIVAPTLEV 2 lo TEL CHACNSC SBS SHCTCEPHVW ET FIM aA CHE CIEL YW RUE UC FSU VCCI B KOREA KCC Zut Sek SS Of Class B 0 7172 783 B E SE AAMASSEES Y 71212 7 4 AGO A gt SE Ez 119 AA ASS UE LCH EUROPE English European user s information Declaration of Conformity C Remark for the Matrox hardware products supported by this guide These devices comply with EC Directive 2004 108 EC for a Class B digital device They have been tested and found to comply with EN55022 CISPR22 and EN55024 CISPR24 In a domestic environment these products may cause radio interference in which case the user may be required to take adequate measures To meet EC requirements shielded cables must be used to connect the monitor and other peripherals to the card These products have been tested in a typical class B compliant host system It is assumed that these products will also achieve compliance in any class B compliant syste
30. gs Accessing PowerDesk Windows 8 7 Vista XP To access Matrox PowerDesk Windows 8 m Click the Start menu then select Matrox PowerDesk m Right click your Windows desktop and select Launch Matrox PowerDesk Windows 7 Vista XP m Click Start gt All programs or Programs gt Matrox Graphics gt Matrox PowerDesk m Right click your Windows desktop and select Launch Matrox PowerDesk Accessing Matrox PowerDesk help For information on Matrox PowerDesk software features and options see the help file included with your PowerDesk software While using Matrox PowerDesk software you can access the help file in several ways m From the main PowerDesk interface click Help and Troubleshooting gt PowerDesk help m For information on a specific feature or control on a page click the Help button EY on that page m To find all topics that contain specific words use the Search tab in the navigation window of the help file 34 Matrox TripleHead2Go User Guide Troubleshooting What to do if you have a problem If you experience problems with your Matrox product m Make sure your Matrox product is properly installed you re using the correct connectors and all connectors are properly fastened For more information see the Connection setup section for your product m Review the documentation provided with your Matrox product including the information in this section to see if your problem is already addressed
31. m Francais Informations aux utilisateurs Europ ens D claration de conformit Remarque sur les produits mat riels Matrox couverts par ce guide Ces unit s sont conformes la directive communautaire 2004 108 EC pour les unit s num riques de classe B Les tests effectu s ont prouv qu elles sont conformes aux normes EN55022 CISPR22 et EN55024 CISPR24 Le fonctionnement de ces produits dans un environnement r sidentiel peut causer des interf rences radio dans ce cas l utilisateur peut tre amen prendre les mesures appropri es Pour respecter les imp ratifs communautaires les c bles de connexion entre le moniteur ou autres p riph riques et la carte doivent tre blind s Ces produits ont t test s dans un syst me h te typique compatible classe B On suppose qu ils pr senteront la m me compatibilit dans tout syst me compatible classe B Deutsch Information f r europ ische Anwender Konformitatserklarung Anmerkung f r die Matrox Hardware Produktunterst tzung durch dieses Handbuch Diese Ger te entsprechen EC Direktive 2004 108 EC f r ein digitales Ger t Klasse B Sie wurden getestet und entsprechen demnach EN55022 CISPR22 und EN55024 CISPR24 In einer Wohnumgebung k nnen diese Produkte Funkinterferenzen erzeugen und der Benutzer kann gen tigt sein entsprechende MaBnahmen zu ergreifen Um EG Anforderungen zu entsprechen m ssen zum AnschlieBen des Monitors und anderer Peripherieger te an die Karte abgeschi
32. mospheric pressure operational 5 to 95 non condensing 650hPa 8 580 meters 11 745 feet to 1013hPa 0 meters 0 feet Atmospheric pressure 192hPa 12 000 meters 39 370 feet non operational and transportation to 1020hPa 50 meters 164 feet Notes For the latest compatibility information see the Matrox Web site www matrox com graphics en support gxm_main The display resolutions and refresh rates available depend on your monitor and software monitor settings For more information on the capabilities of your monitor see your monitor documentation TripleHead2Go Digital Edition only While using the DVI input connector on your Matrox product the highest display resolutions are available only with graphics hardware that supports dual link DVI TripleHead2Go Digital Edition only While using graphics hardware that supports only single link DVI output the maximum display resolution is 2048 x 768 at 60 Hz in DualHead mode and 2400 x 600 at 60 Hz in TripleHead mode Certain Intel integrated chipsets aren t supported with Matrox TripleHead2Go While using display resolutions above 2048 x 1536 certain graphics hardware may not properly support 3D acceleration For information on the capabilities of your graphics hardware see its documentation TripleHead2Go DP Edition only In clone mode your Matrox product supports a maximum display resolution of 2560 x 1600 while using DisplayPort output and 1920 x 1200
33. n overview Step by step connection setup 1 Turn off computer Before you connect your Matrox product make sure you shut down your system and turn off your computer 2 Connect the USB cable Plug one end ofthe USB cable provided with your Matrox product into the USB connector lt gt on your Matrox product Plug the other end of the USB cable into a powered USB port on your computer For USB cable more information on powered USB ports see your system manual Matrox TripleHead2Go User Guide 15 3 Attach the Matrox input cable Attach one end of the Matrox DisplayPort cable provided with your Matrox product to the graphics connector on your computer Attach the other end of the cable to the DisplayPort input connector amp on your Matrox product Matrox input cable DisplayPort to DisplayPort Laptops with mini DisplayPort connector Attach one end of the mini DisplayPort to Mini DisplayPort to DisplayPort adapter to the DisplayPort DisplayPort adapter connector on your Matrox input cable Attach the other end of the adapter to the mini DisplayPort graphics connector on your laptop computer L j MELO Matrox input cable DisplayPort to DisplayPort 4 Connect the first monitor Use your monitor cable to connect your first monitor directly to the first connector on your Matrox product Monitor cable
34. ndows Vista 1 Right click your Windows desktop background then click Personalize gt Display Settings 2 Select any disabled display enable the Extend the desktop onto this monitor check box then click Apply Windows XP 1 Right click your Windows desktop background then click Properties gt Settings 2 Select any disabled display enable the Extend my Windows desktop onto this monitor check box then click Apply 38 Matrox TripleHead2Go User Guide Solution Problem Cause Solution Solution Problem Cause Solution Cause Solution Problem Cause Solution If no secondary display is available in Windows your secondary display may not be enabled on your system For more information on how to enable your secondary display see your system or graphics hardware documentation Certain display resolutions are unavailable TripleHead2Go Digital Edition only While using the DVI input connector on your Matrox product the highest display resolutions are available only with graphics hardware that supports dual link DVI If your graphics hardware has an HD 15 connector use this connector instead If your graphics hardware has only a DVI connector use a DVI to HD 15 adapter to connect your graphics hardware to the HD 15 input connector on your Matrox product To purchase a Matrox DVI to HD 15 adapter for your product see the Matrox online store shopmatrox com Display on flat panel monito
35. nical support 45 Troubleshooting 35 41 U USB Cable 8 11 15 18 23 26 30 36 Powered port 8 12 15 18 23 26 30 36 W Warning 14 21 Warranty 46 Web Matrox 4 45 Matrox TripleHead2Go User Guide 47 USA FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested FC and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help WARNING Changes or modifications to this unit not expressly approved by the party resp
36. nze minutes toutes les heures Copyright 2012 Matrox Graphics Inc English All rights reserved e Francais Tous droits r serv s e Deutsch Alle Rechte vorbehalten Italiano Tutti i diritti riservati e Espa ol Reservados todos los derechos Trademarks e Marques d pos es Warenzeichen e Marchi registrati e Marcas registradas Matrox Electronic Systems Ltd Matrox Graphics Inc Matrox9 DualHead ASM ATC AuroraVX3mp M AuroraVX Avio DFC DLC DualHead2Go Epica Equinox Extio G400 M G450 G550 GXM M ICP Marvel MED2mp MED2mp DVI M MED3mp DVI MED4mp MED5mp DVI M MED5mp Millennium MMS M Multi Monitor Series MultiDeskTM Mura MuraControl Mura MPX Mystique P650 P650 Low profile P690TM P750 Parhelia Parhelia APVe Parhelia 512 Parhelia LX Parhelia HR256 PJ4OLP M QID Quad Information Display RAD Quick Connect MaxVIEW MGA MGA G100 MGA G200 Onyx M PixelTOUCH M PrecisionCAD Precision SGT QuickDesk RAD2mp RAD3mp RAD9Mp M RADQ2mp Rainbow Runner TheatreVUE TripleHead TripleHead2Go M VDA Veos Xenia Adobe Systems INC pp Acrobat Reader Apple Computer Inc sssnessneossneasennnsereneenn App Store Apple iPad Mach Mac OS Elte Belden Cisco Systems INC aoctor ait ees OSO Dolby Laboratories Inc
37. onsible for the compliance could void the user s authority to operate this equipment The use of shielded cables for connection of the monitor to the card is required to meet FCC requirements Declaration of conformity of a Class B digital device according to the FCC rules We the Responsible Party Matrox 625 State Route 3 Unit B Plattsburg NY 12901 e Telephone 514 822 6000 extension 2026 e Attention Conformity Group Matrox Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 these devices may not cause harmful interference and 2 these devices must accept any interference received including interference that may cause undesired operation Any question regarding this declaration should be forwarded to the above coordinates CANADA English Industry Canada Compliance Statement Remark for the Matrox hardware products supported by this guide These digital devices do not exceed the Class B limits for radio noise emission from digital devices set out in the Radio Interference Regulation of Industry Canada Francais Conformit avec les exigences du minist re de l Industrie Canada Remarque sur les produits mat riels Matrox couverts par ce guide Ces appareils num riques n mettent aucun bruit radio lectrique d passant les limites applicables aux appareils num riques de Classe B prescrites dans le R glement sur le brouilla
38. or cable to connect your first monitor directly to the first connector on your Matrox product Monitor cable DisplayPort If your monitor has a DVI connector use a DisplayPortto DVI adapter sold separately to connect your monitor to the connector DisplayPort to DVI adapter Monitor cable DVI e so Matrox TripleHead2Go User Guide 19 5 Connect the second monitor Use your monitor cable to connect your second monitor directly to the third connector 63 on your Matrox product Monitor cable DisplayPort If your monitor has a DVI connector use a DisplayPort to DVI adapter sold separately to connect your monitor to the connector DisplayPort to DVI adapter A sl gp Monitor cable DVI Your Matrox product is now connected Restart your computer and install your Matrox software see Installing your Matrox software page 32 20 Matrox TripleHead2Go User Guide Connecting your TripleHead2Go Digital SE product This section describes how to connect up to three 3 digital DVI D monitors to your Matrox product m To connect three 3 monitors see Connecting three monitors page 22 To connect two 2 monitors see Connecting
39. ort to DisplayPort Note To avoid problems related to image quality make sure the DisplayPort connection to your graphics hardware is firmly in place Matrox TripleHead2Go User Guide 23 4 Connect the first monitor Connect the DVI connector on your monitor cable directly to the first connector on your Matrox product Monitor cable DVI 5 Connect the second monitor Connect the DVI connector on your monitor cable directly to the second connector amp 3 on your Matrox product Monitor cable DVI 6 Connect the third monitor Connect the DVI connector on your monitor cable directly to the third connector on your Matrox product Monitor cable DVI Your Matrox product is now connected Restart your computer and install your Matrox software see Installing your Matrox software page 32 24 Matrox TripleHead2Go User Guide Connecting two monitors Connection overview Step by step connection setup 1 WARNING To avoid damaging the DisplayPort connector on your DisplayPort monitor cable or on your graphics hardware carefully remove the DisplayPort cable by pressing the latch on the top of the gum DisplayPort connector while removing the iim c File connector Turn off computer Before you connect
40. r appears blurry or uses only a portion of the screen The image quality of your displays may need to be adjusted If your monitor has an auto adjust control try using it to adjust the image quality of your displays For more information see your monitor manual You may be using a lower display resolution than what your flat panel monitor supports If your monitor supports display scaling the image on your screen may appear blurry H display scaling isn t supported the display may use only a portion of your screen Select the highest display resolution available This generally results in better image quality Wrong color balance blurry text or screen image off center You may be using different types of monitors To get the most of your Matrox product we recommend you use identical monitors while using Matrox TripleHead2Go Matrox TripleHead2Go User Guide 39 Cause Solution 0 Cause Solution Cause Solution Problem Cause Solution Solution Problem Cause Solution Cause Solution Your monitor video controls may be improperly set Adjust your monitor controls brightness contrast and so on For more information see your monitor manual Note While using Matrox TripleHead2Go gamma correction for each monitor isn t supported Your monitors may not be properly connected Make sure all connectors are properly fastened The image quality of your displays may need to be adjusted
41. reen rolling or overlapping screen images An unsupported display mode may have been selected If one of your displays is usable use Matrox PowerDesk to change your display mode For more information see Matrox PowerDesk help see Accessing PowerDesk page 34 If all your displays are unusable change your display resolution in Windows 1 Restart your computer in VGA mode a Windows 8 Click Settings gt Power then select Restart to restart your computer Windows 7 Click Start point to the arrow then select Restart to restart your computer Windows Vista XP Click Start gt Shut Down gt Restart gt OK to restart your computer Depending on your version and configuration of Windows this part of the step may not be necessary If your primary monitor is unusable see your system manual for information on how to restart your computer using a hardware control Before Windows starts press F8 for the Windows startup menu to appear If F8 doesn t work instead try pressing and holding Ctrl before Windows starts Cc Select VGA mode or Low resolution video then press Enter 9 Note If your system stops responding while it s in VGA mode select Safe mode instead 2 Change your display resolution Windows 8 7 Right click your Windows desktop background then click Screen resolution b Next to Resolution select a stretched mode resolution for example 2048 x 768
42. rmte Kabel verwendet werden Diese Produkt wurden in einem typischen der Klasse B entsprechenden Host System getestet Es wird davon ausgegangen daf diese Produkte auch in jedem Klasse B entsprechenden System entsprechend funktionieren Italiano Informazioni per gli utenti europei Dichiarazione di conformit Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva CEE 2004 108 EC relativamente ai dispositivi digitali di Classe B Sono stati provati e sono risultati conformi alle norme EN55022 CISPR22 e EN55024 CISPR24 In un ambiente domestico questi prodotti possono causare radiointerferenze nel qual caso all utente potrebbe venire richiesto di prendere le misure adeguate Per soddisfare i requisiti CEE il monitor e le altre periferiche vanno collegati alla scheda grafica con cavi schermati Questi prodotti sono stati provati in un tipico sistema host conforme alla classe B Inoltre si d per scontato che questi prodotti acquisiranno la conformit in qualsiasi sistema conforme alla classe B Espa ol Informaci n para usuarios europeos Declaraci n de conformidad Observaci n referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 2004 108 EC para dispositivos digitales de Clase B Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022 CISPR22 y EN55024 CISPR24 En
43. solutions 2400 x 600 60 Hz 3072 x 768 60 Hz 3072 x 768 60 Hz 1920 x 480 60 Hz 2400 x 600 60 Hz 2400 x 600 60 Hz Input connectors 1x DVI DL or 1x HD 15 1x DisplayPort 1x DisplayPort Output connectors 3x DVI I 3x DisplayPort 3x DVI D Analog monitor yt a u support Digital DVI monitor y Bi A support DisplayPort monitor y y support Multi GXM support v v v Clone mode 2 J y support HDCP compliant v Power supply USB USB and DisplayPort USB and DisplayPort Dimensions 4 4 x 5 5 x 1 1 3 5 X 3 54 x 1 1 5 25 x 2 5 x 1 1 11 3 cm x 14 cm x 2 8 cm 8 9 cm x 9 cm x 2 8 cm 13 34 cm x 6 35 cm x 2 8 cm Your Matrox product ships with four default display modes For Triple Head2Go Digital Edition and Triple Head2Go DP Edition products additional display modes are available through Matrox PowerDesk software For more information see Matrox PowerDesk help T Available only with graphics hardware that supports HD 15 or dual link DVI connections Requires adapter sold separately To purchase an adapter for your Matrox product see the Matrox online store shopmatrox com 42 Matrox TripleHead2Go User Guide Environmental Temperature operational Temperature non operational storage and transportation 5 to 45 C 41 to 113 F near box ambient 40 to 70 C 40 to 158 F Humidity operational indoor 20 to 80 non condensing Humidity non operational storage and transportation At
44. support the selected display mode or the graphics hardware in your computer Make sure your Matrox product supports the selected display mode For more information see Product information page 42 Make sure your Matrox product supports your graphics hardware No power indicator light black Your power supply cable or USB cable may not be properly connected Power indicator light TripleHead2Go DP Edition shown Make sure your power supply cable or USB cable are properly connected TripleHead2Go Digital Edition only Your USB cable may not be connected to a powered USB port Make sure your USB cable is connected to a powered USB port If the USB port you re currently using isn t powered try using a different USB port Power indicator light is red Your Matrox product may not support the selected display mode Make sure your Matrox product supports the selected display mode For more information see Product information page 42 There may be unsupported graphics hardware in your computer Make sure your Matrox product supports your graphics hardware by running the GXM System Compatibility Tool For the latest compatibility information see the Matrox Web site www matrox com graphics en support gxm_main 36 Matrox TripleHead2Go User Guide Problem Cause Solution Solution After the startup screen or after display settings are changed the screen image is garbled or unusable blank sc
45. ta o in parte come nessuna violazione a brevetti o diritti di altri produttori derivante dal loro utilizzo Espa ol Renuncia LA INFORMACION QUE CONTIENE EL PRESENTE MANUAL ESTA SUJETA A CAMBIOS SIN PREVIO AVISO EN CUALQUIER MOMENTO Matrox Graphics Inc se reserva el derecho de realizar modificaciones en cualquier momento y sin previo aviso La informaci n facilitada en este documento se considera que es exacta y fiable hasta la fecha de publicaci n Sin embargo Matrox Graphics Inc no asume ninguna responsabilidad por su uso por su reproducci n y o distribuci n parcial o total ni por cualquier infracci n de patentes u otros derechos de terceras partes derivados de su uso No se concede ninguna licencia bajo cualesquiera patentes o derechos de patentes de Matrox Graphics Inc Matrox Graphics Inc 1055 Saint Regis Boulevard Dorval Quebec Canada H9P 2T4 North America 1 800 361 1408 International 514 822 6000 Email graphics matrox com Web site www matrox com graphics Technical support www matrox com graphics support To locate the sales office nearest you visit www matrox com graphics contact Graphics for Professionals
46. the first monitor If your monitor has a DVI connector use your monitor cable to connect your first monitor directly to the first connector 000 on your Matrox product If your monitor has an HD 15 connector use a DVI to HD 15 adapter sold separately to connect your monitor to the connector Matrox input cable DVI to DVI Matrox input cable HD 15 to HD 15 LAT ve 1x c cm Monitor cable DVI ees Matrox TripleHead2Go User Guide 9 5 Connect the second monitor es ee ES Snem If your monitor has a DVI connector use your monitor cable to connect your second monitor directly to the second connector O amp O on your Matrox product If your monitor has an HD 15 connector Mentorcable use a DVI to HD 15 adapter sold DVI separately to connect your monitor to the connector 6 Connect the third monitor LOOT BLOT a Aus If your monitor has a DVI connector use your monitor cable to connect your third monitor directly to the third connector 20083 on your Matrox product If your monitor has an HD 15 connector use a DVI to HD 15 adapter sold separately to connect your monitor to the Regie D connector Your Matrox product is now connected Restart your computer and install your Matrox software see Installing your Matrox software page 32 10
47. two monitors page 25 DisplayPort connector on your DisplayPort monitor cable or on your Matrox product carefully remove the DisplayPort cable by pressing the latch on the top of the DisplayPort connector while removing the connector E A WARNING To avoid damaging the l e Note To purchase any Matrox cables or adapters not included with your product see the Matrox online store shopmatrox com Before you begin To avoid possible problems that could damage your monitors or prevent you from using your Matrox product read the following guidelines before connecting your Matrox product m Whenever you change your connection setup make sure you re using the correct connectors and that all connectors are properly fastened m Dontchange monitor connections while your computer is turned on While your computer is turned on it may be using monitor settings that are specific to the current monitor connections Some devices may be permanently damaged if incorrect settings are used m To get the most out of your Matrox product we recommend you use three 3 identical monitors that is monitors that support the same settings such as display resolution and refresh rate For information on the settings your monitor supports see your monitor documentation Matrox TripleHead2Go User Guide 21 Connecting three monitors Connection overview
48. while using DVI output TripleHead2Go Digital SE In clone mode your Matrox product supports a maximum display resolution of 1920 x 1200 Matrox TripleHead2Go User Guide 43 m While using some graphics hardware and software certain limitations may apply For information on the capabilities of your graphics hardware see its documentation m To get the most of your Matrox product we recommend you use identical monitors that is monitors that support the same settings such as display resolution and refresh rate For more information on the settings your monitor supports see your monitor documentation m While using Matrox TripleHead2Go using software based On Screen Display OSD controls to adjust the image quality of your monitors isn t supported m While adjusting your image quality your displays may become blank for a few seconds m While an unsupported display mode is selected your displays may be unusable 44 Matrox TripleHead2Go User Guide Customer support Matrox Web Our Web site has product literature press releases technical material a sales office list trade show information and other relevant material Visit the Matrox Graphics Web site at www matrox com graphics Technical support Matrox values your business and offers professional support for your Matrox product Ifyour product was purchased through a Matrox dealer contact your dealer for product support This is the quickest and most e
49. wo 2 monitors see Connecting two monitors page 11 i Note To purchase any cables or adapters not included with your Matrox product see the Matrox online store shopmatrox com Before you begin To avoid possible problems that could damage your monitors or prevent you from using your Matrox product read the following guidelines before connecting your Matrox product m Whenever you change your connection setup make sure you re using the correct connectors and that all connectors are properly fastened m Don t change monitor connections while your computer is turned on While your computer is turned on it may be using monitor settings that are specific to the current monitor connections Some devices may be permanently damaged if incorrect settings are used m To get the most out of your Matrox product we recommend you use three 3 identical monitors that is monitors that support the same settings such as display resolution and refresh rate For information on the settings your monitor supports see your monitor documentation m While using the DVI input connector on your Matrox product the highest display resolutions are available only with graphics hardware that supports dual link DVI For information on the capabilities of your graphics hardware see its documentation For more information on your Matrox product see Product information page 42 Matrox TripleHead2Go User Guide 7 Connecting three monitors Conne
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