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Lucent Technologies Digital Wireless System Transtalk 9000 User's Manual

1. Contro Expansion Expa Carrier Carrier 1 Carri 4 2 Maintaining the MDW 9030P Pocketphone nsion er 2 vag Verify that the carrier s Out of Sync LED is not lit If the LED is lit power down and then repower the carrier If the LED is still lit follow the suggestions in the Installation Problems section of Chapter 5 Troubleshooting If the LED is still lit call for help as described on the inside front cover of this book Reprogram any handset features and settings that reverted to the default settings when the system was powered down see Changing the Handset Settings in Chapter 3 Swapping Extensions If you want to change your phone s extension number assignment make sure the radio module or carrier s is unplugged before you unplug the telephone line cord from the communications system switch control unit Power down and then repower the carrier s after all extension changes are made Unplug the carrier s power cord AC adapter from the wall outlet IMPORTANT When power is disconnected from the radio module or carrier handset features and settings are reset to the factory default settings Unplug the telephone line cords from the communications system switch control unit for the extensions that you want to change Insert the telephone line cords for the exten sions that you want to change into the desired
2. Symptom Possible Causes Possible Solutions No ring onan incoming call and RANGE appears in handset display Handset is out of range of its matching radio module Move the handset closer to the radio module While you are talking and walking the handset beeps and RANGE flashes in the handset display Handset antenna is not fully extended Fully extend the handset antenna You are approaching an out of range condition Move back towards the handsets matching radio module until the display stops showing RANGE While talking and walking the handset beeps and RANGE flashes in the handset display You keep walking away from the handset s matching radio module the display goes blank and your call appears to be discon nected After placing a call on Hold you walk away from the handset s matching radio module Your handset beeps the handset display flashes RANGE and your call appears to be discon nected You are out of range of the radio module YOUR CALL HAS NOT BEEN DISCON NECTED IT HAS BEEN PLACED ON HOLD You are out of range of the radio module YOUR CALL HAS NOT BEEN DISCON NECTED ITIS STILL ON HOLD Move back towards the radio module Press 00 then proceed as you would for any call placed on Hold Move back towards the radio module Press n off then proceed as you would for any call placed on Hold 5 12 Troubleshooting
3. Power down the carrier and repower it If you have multiple carriers repower the control carrier first and then power the expansion carriers in order from left to right If the problem persists call for help When turned on the handset display shows lines going on hold and line selections changing without any buttons being pressed Electrical outlets may not be up to specifications Electri cal problems such as no ground or floating ground can cause the switch to send or receive spurious Current causing problems in switch protocol Verify that the outlets for the communications system switch and for the carrier s meet electrical requirements See AC Outlet Check in Chapter 2 See Customer Support on the inside front cover of this book Troubleshooting 5 3 Handset Problems Symptom Possible Causes Possible Solutions After pressing On Off one or More of the following applies a Dial tone is not heard a Display does not show anything m Radio module s RADIO LED does not light There is no battery pack in the handset Insert a battery pack in the handset Battery pack is not inserted properly in the handset Reinsert the battery pack in the handset Battery pack is not charged sufficiently Place the handset with its battery into the handset cradle until fully charged or remove the handset battery pack and place it
4. Battery Charger Problems Symptom Possible Causes Possible Solutions No LEDs on battery charger light Battery charger is plugged into an electrical outlet controlled by a switch and the switch is turned off Plug the battery charger into an outlet not controlled by a switch HANDSET LED on battery charger does not light when handset is placed in battery charger Handset is not seated properly in battery charger s handset cradle Reseat the handset in the battery charger s handset cradle as described in Chap ter 3 The contacts in the hand set cradle or on the battery pack are dirty 2 Unplug the charger and 3 Clean the handset contacts 1 Verify that there are no obstructions on the handset or battery charger contacts clean the contacts with a soft eraser with a soft eraser The battery pack is defec tive If you have a fully charged spare battery pack use it to replace the battery pack in the handset 1 Place the questionable battery pack in the battery charger s Spare battery compartment 2 Wait one minute If the SPARE LED flashes red order anew battery pack Troubleshooting 5 13 Battery Charger Problems continued Symptom Possible Causes Possible Solutions HANDSET LED flashes Battery pack is defective If you have a battery pack in red the handset and one in the Spare battery compartment remove both battery
5. Press to conference in add another party to your call Trans Transfer Press to transfer a call to Mute another extension Press to turn the micro phone off for privacy Hold Headset Connector Press to put a call on hold Plug in the headset cord to use the headset 3 2 Using the MDW 9030P Pocketphone Column and Select Buttons The MDW 9030P Pocketphone can display the status of up to 12 lines or programmable intercom drop buttons however it has only 4 selection buttons the Column buttons The Select button is used in conjunction with the Column buttons Q to increase the available selections to 12 Each Column button A affects one of the three lines or programmable intercom drop buttons directly above it as shown in the illustration below Each time you press the Select button C4 the Selection rectangle moves to another row cycling through the three rows in turn The Column buttons A each represent one of the four lines or programmable intercom drop buttons in the row enclosed by the Selec tion rectangle Selection rectangle For example Suppose your handset shows the Selection rectangle around the middle row of lines If you press the second Column button from the left shaded in the illustration above you select Line 2 as indicated by the truncated triangle in the illustration Note If you have a communications system oth
6. Receiver Headset On Off Receives the sound of your Press to turn the headset on if the caller s voice unless a headset is plugged in ON headset is connected appears in handset display To turn off press again Turn on to Antenna make or answer a call and turn off to hang up a Extend fully or retract fully to i use handset Extend fully to a maximize the handset range Lanyard Loop and voice quality Attach lanyard for carrying handset Handset Display Displays status of lines and range For a detailed description see Handset Display later in this chapter Volume Control non Press to increase or to decrease volume of receiver or alerter Column On Off Press to turn the handset on ON appears in handset display To turn off press again Turn on to make or answer a call and turn off to hang up Use together with Select button to choose a line or programmable intercom drop button Redial Press to dial again the last number manually dialed from the handset Feat P Feature Program Press to use dial code features PARTNER systems only or to enter programming mode Select Use to move the Selection rectangle and together with Column buttons to choose a line or program mable intercom drop button Also use to wake up the phone Conf Conference
7. Volume Control Carrying Your Pocketphone Antenna Changing the Handset Settings Test Modes Waking Up the Phone Making a Call Answering a Call Manually Selecting a Line or Programmed Button Preselecting a Line Using a Headset The Battery Charger Battery Charger Features Extending Battery Life No MN 09 M oa D go a N wo O D Ww T _ w ok w k wo M ee 09 PLIP NII NIA W o wo 00 Q MN eleele k i fk FD iced ech OD a a on o ai O Ww BR x Ww pare W k 1 ine k 4 Maintaining the MDW 9030P Pocketphone 4 Important Safety Instructions Removing a Radio Module from the Carrier Swapping Extensions ENE E Ajoj gt Replacing the Antenna ne a Ordering Replacement amp Optional Parts 5 Troubleshooting Procedures 5 1 Installation Problems 5 1 Handset Problems Battery Problems Voice Quality Problems 5 7 Range Problems 5 10 Battery Charger Problems 5 13 6 MDW 9030P Pocketphone Compatibility 6 1 Programming and Call Handling Instructions 6 1 Programming Features for PARTNER MERLIN and MERLIN LEGEND Systems P N Communications System Compatibility 6 3 PARTNER Systems 6 3 MERLIN Systems 6 5 System 25 System 75 System 85 and DEFINITY Systems ia Warranty and Repair Information Lucent Technologies Limited Warranty and Limitation of Liability A 1 Limitation of Li
8. ceiling Never install or remove a radio module from a carrier that is plugged into a wall outlet hot insertion See Key Components earlier in this chapter for additional picture detail Perform the tests described in Wireless Test Mode earlier in this chapter to determine the optimal placement of the radio module To perform the tests all you need is an electrical outlet for the radio module and a charged battery pack in the handset Check to make sure the carrier s power cord is unplugged from the wall outlet before continuing Place the carrier against the wall Choose a loca tion backed by a wooden stud if unavailable use Fomor A toggle bolts instead of the supplied wood screws Hold A LA i the carrier straight use a level if needed Using a nail or Pa Le pencil mark screw locations through the four wall mount j holes Start the screws leaving the screw heads protruding approximately 1 2 12 mm from the wall Place the car rier assembly over the screws then slide it downward to lock it into place Tighten the screws Remove the plastic cap covering each radio module s card edge before inserting the radio modules into the carrier A Mi Installing the MDW 9030P Pocketphone 2 21 Starting from the leftmost slot 1 insert each radio module into the carrier by hoo
9. handset See Battery Charger later in this chapter for instructions To remove the battery pack slide the spring latch upward away from the battery pack While holding the latch up grasp both sides of the battery pack then gently pull the battery pack upward and out 2 30 Installing the MDW 9030P Pocketphone Changing the Communications System Setting The communications system you use determines what information the MDW 9030P Pocket phone can display and how the phone lines and programmable intercom drop buttons are identified see Button Mapping in Chapter 6 MDW 9030P Pocketphone Compatibility The MDW 9030P is factory set to work with the PARTNER communications system If you are using PARTNER as your communications system skip this section if you are using a different communications system you will need to change the setting To change the communications system setting use the following procedure to enter Local Mode and then Button Mapping Mode 1 2 3 Make sure the handset is turned off Press and hold the Select button C amp for three seconds While still holding 4 press ror The handset beeps twice and the top line of the display shows LCL P unless you have already changed it from the default setting Press and hold M for three seconds to enter Button Mapping Mode The handset display shows one of the following MAP P PARTNER systems MAP D DEFI
10. Making a call 3 6 MAP MDW 9000 MDW 9010 Memory effect come 6 1 6 2 6 5 5 Message icon Microphone Mode Button M me a Local 3 8 Local lasd Wireless Test MSG icon Mute button a N NO LINK No Ring icon S O ON icon On Off buttons EA 3 15 3 171 3 16 Ordering parts Out of Sync LED EAE Galle sea P PARTNER systems Parts additional ORE illustrations 1 4 1 5 2 6 2 7 ordering 4 5 replacement optional PASS LED Positioning battery charger radio module or sane S 1 3 2 8 Power DIP switch POWER LED 2 6 2 28 52 Power supply em PRESELECTION Privacy 1 3 Programmable buttons eae 6 2 Programming features DEFINITY systems_ 6 9 MERLIN systems 6 2 6 5 PARTNER systems System 25 6 9 System 75 6 9 System 85 6 9 Programming instructions 6 1 6 2 Programming mode PSEL R RADIO LED Radio module identification illustration installation in carrier installation of a single module Range adjusting maximum 3 6 3 8 at ep test ors aareiee Rectangle selection status i Redial button REFRESH button REFRESH LED Refresh process Regulatory information _ B 1 Repair information Index IN 3 Replacement parts Rules for installation S Safety precautions Security Select button 3 2 3 Self test installation Serial number Signal strength S
11. Mounting Module Rods L_ Mounting Q Rods Wall Mount Wall Mount Hole Hole i In Jack Power Cord Out Jack Connector hidden d Out of Sync LED b i Card Edge a A Card Edge Connectors Z A Connectors A ma Slot con FE Siol Numbers oT Numbers Wall Mount Wall Mount Hole p Hole Cable Manager Slot lt Rear Exit Slots Using the expansion cable provided with each carrier you can link up to three carriers Control Carrier Expansion Expansion Carrier 1 Carrier 2 From Expansion Carrier 1 Contro Expan sion Carrier Carrier 1 Installing the MDW 9030P Pocketphone Expansion Carrier 2 Positioning a Radio Module or Carrier s Each of your handsets and its corresponding radio module operates within a single zone of coverage oies uilelines 1200 30TH Single Radio Modules Single Carrier or i Multiple Carriers The range depends on your particular operating environment For indoor use walls between the handset and the radio module will reduce the phone s range Avoid concentrations of structural metal such as steel and aluminum and reinforced concrete IMPORTANT The MDW 9030P Pocketphone has a built in testing feature that you can use before final installation t
12. Optional Parts in Chapter 4 Introduction 1 5 Spare Battery and Headset One nickel metal hydride battery pack which provides up to 3 hours of talk time comes with your MDW 9030P Pocketphone For extended phone usage you should purchase an additional battery pack You can store the extra battery pack in the Spare battery compart ment of the battery charger Then when the battery pack in the handset is low you can switch battery packs To help you answer calls an optional Supra 9030 headset can be attached to the connec tor on the bottom of the handset to allow hands free conversation For instructions for connecting the headset see Using a Headset in Chapter 3 Spare Battery Pack Supra 9030 Headset For ordering information see Ordering Replacement amp Optional Parts in Chapter 4 1 6 Introduction Installing the MDW 9030P Pocketphone Important Safety Instructions This book contains instructions related to safety labels on the product The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the product A WARNING indicates the presence of a hazard that can cause severe or fatal personal injury if the hazard is not avoided CAUTION indicates the presence of a hazard that will or can cause minor personal injury or property damage if not avoided
13. Ringing for each 1 Set Line Ringing for each System 75 extension that has a radio extension that has a radio System 85 module in the control carrier to module in the control carrier to DEFINITY Ring Ring Systems 2 Set Line Ringing for each 2 Set Line Ringing for each extension that has a radio extension that has a radio module in the expansion module in expansion carrier 1 carrier to Delayed Ring to Delayed Ring 3 Set Line Ringing for each extension that has a radio module in expansion carrier 2 to No Ring Install an external audible alert for these extensions NOTE For System 25 System 75 System 85 and DEFINITY systems that use pooled lines set the Line Ringing options as described in the above table if more than six MDW 9030P Pocketphone handsets have the same pooled line appearance 6 12 MDW 9030P Pocketphone Compatibility Warranty and Repair Information Lucent Technologies Limited Warranty and Limitation of Liability Lucent Technologies warrants to you the customer that your wireless telephone system will be in good working order on the date Lucent Technologies or its Authorized Dealer delivers or installs the system whichever is later Warranty Date If you notify Lucent Technologies or its Authorized Dealer within one year of the Warranty Date that your system is not in good working order Lucent Technologies will without charge to you repair or replace at its option the system components tha
14. The handset emits five sets of beeps and displays the RANGE indicator Loss of communication link You have walked into an area that is out of the operating range of the radio module You must bring the handset within range of the radio module within several seconds or the handset will turn off If the handset turns off it appears that your call was disconnected however it was only placed on Hold To talk with your party move back towards the radio module press n of then proceed as you would for any call placed on Hold m When you try to make a call the handset emits two beeps and flashes the RANGE indicator twice then the handset automatically turns off Cannot establish communication link You are completely out of range of the radio module To make the call move back towards the radio module and try again Refer to Chapter 5 Troubleshooting for additional information about out of range condi tions Low Battery Indicator When the handset is On and the battery power is low the handset will emit two beeps and the Battery icon in the handset display will flash When this occurs you have 5 minutes or less of talk time left At this point you can either Complete your call turn the handset off and recharge the battery pack or If you have a charged spare battery pack place your call on Hold and replace the handset battery pack with the spare battery pack Wait 6 to 10 seconds then turn the handset on and proceed
15. are for Lucent Technologies technicians use only To identify the matching radio module for your handset use the following procedure 1 Make sure the handset is turned off Press and hold the Select button 4 for three seconds While still holding 4 press n o The handset beeps twice and the display shows the handset settings indicating you are in Local Mode While in Local Mode the MDW 9030P can still receive notification of incoming calls Press W Q to enter Wireless Test Mode WIRELESS TEST appears on the top line of the handset display The handset beeps twice and vibrates then you hear a simulated dial tone This dial tone continues until you exit Wireless Test Mode While in this mode the MDW 9030P cannot make or receive calls To identify the matching radio module for this handset press The display indicates in which slot in the individual carrier SLOT n the matching radio module is located using a number n from 1 to6 A stand alone radio module is shown as 0 For example 4 eee To exit Wireless Test Mode and Local Mode press n of Using the MDW 9030P Pocketphone 3 13 Performance Range Test in Wireless Test Mode Using the signal strength test and the voice quality test together you can determine the range in which your MDW 9030P Pocketphone performs best at your site At 10 15 feet 3 1 4 6 m from its radio module use the following procedure 1 Make sure the
16. as you would for any call placed on Hold NOTE When the battery power is low the two beeps will sound each time either button is pressed until either the battery is drained or you replace the battery If you continue talking the handset will turn off when the battery pack is drained Your call will be placed on Hold automatically so that you can swap battery packs or pick up the call on another telephone 3 6 Using the MDW 9030P Pocketphone Volume Control To increase or decrease the volume of the handset alerter or the receiver earpiece Alerter Press the or the button while the MDW 9030P is awake but turned off If the display is dark the phone is in sleep mode press 4 to wake it up then press the or the button m Receiver Press the or the button while the MDW 9030P is turned on and Volume Control Buttons m O Lanyard Loop Carrying Your Pocketphone The MDW 9030P Pocketphone has a loop in the upper corner to accommodate the included lanyard You can attach the lanyard as illustrated above and slip the lanyard over your wrist to guard against dropping the phone A leather carrying case is also available separately see Ordering Replacement amp Optional Parts in Chapter 4 The MDW 9030P Pocketphone also comes with a detachable clip which you can attach to the back of the battery pack that enables you to attach
17. carrier against the wall leaving enough room to the right for additional carrier s if applicable Hold the carrier straight use a level if needed Using a nail or pencil mark screw locations through the four wall mount holes Start the screws leaving the screw heads protruding approximately 12 mm from the wall 4 Repeat Steps 1 through 3 for each carrier Place the carrier over the screws then slide it downward to lock it into place Be sure that the leftmost carrier is the control carrier Tighten the screws Repeat for each carrier Installing the MDW 9030P Pocketphone Connect an expansion cable to the OUT jack of the control carrier 7 Insert the free end of the expansion cable into the IN jack of the expansion carrier immedi ately to the right of the control carrier NOTE Although installing an expansion cable into the wrong IN or OUT jack will not harm either carrier doing so causes all handsets to work improperly and the Out of Sync LED to light g If you have a second expansion carrier a Connect an expansion cable to the OUT jack of expansion carrier 1 b Insert the free end of the expansion cable into the IN jack of expansion carrier 2 See Key Components earlier in this chapter for an illustration of a three carrier setup Remove the plastic cap covering each radio module s card edge before inserting the radio mo
18. in the battery charger s Spare battery compartment until fully charged If you have a charged battery pack use it while the other battery pack recharges Handset is out of range of its matching radio module Move the handset closer to the radio module Telephone line cord is not plugged into the radio module Power down the radio module or carrier s Plug the telephone line cord into the radio module then repower the radio module or carrier s Serial numbers for the hand set and the radio module do not match The handset and radio module must be a matched pair The communications system switch is not operating properly Check the wiring for the switch and verify that the switch has power Another electrical device or metal walls are causing interference Remove the electrical device that is causing interference or move the handset or the radio module to another location There was a recent occur rence of lightning or a power failure Remove the battery pack from the handset for 10 seconds then replace it m Check to see whether the radio module or carrier is receiving power 5 4 Troubleshooting Handset Problems continued Symptom Possible Causes Possible Solutions You can hear the party on the other end but they cannot hear you MUTE appears in the handset display The button was pressed inadvertently Press again to tur
19. in the handset display You hear a dial tone Dial the call as you would on a wired system phone 3 To end the call press the button After 15 seconds unless there is other activity on the phone the handset goes into the energy saving sleep mode Answering a Call When you receive a call on your MDW 9030P Pocketphone you hear a ringing tone if your alerter is enabled or you feel a vibration in the handset if the vibrator is enabled or both To answer the call use the following procedure 1 Press the handset button or the headset button if you have the headset attached to turn the phone on You are automatically connected to the ringing line 4 Speak into the handset to converse with your caller 5 To end the call press the button After 15 seconds unless there is other activity on the phone the handset goes into the energy saving sleep mode Using the MDW 9030P Pocketphone 3 15 Manually Selecting a Line or Programmed Button When you are making or answering a call the MDW 9030P automatically selects the line for you In some situations however you may want to select a particular line for example to use an 800 line To select a particular line or programmable intercom drop button use the following procedure 1 Press Oof The ON icon displays steadily and you are connected to an available line 2 Ifthe Selection rectangle in the handset display is not surrounding the row that includes
20. line buttons to those on a wired phone for your communications system NOTE Use a pencil or ballpoint pen on the label in case you want to erase the information later Do not use felt tip or other types of non erasable markers Also do not remove the label 1 Write your extension number on the label Locate the section in Chapter 6 that describes the button mapping for your commu nications system then copy the mapping to the label for ease of reference Go to Battery Charger 2 32 Installing the MDW 9030P Pocketphone Battery Charger This section explains how to choose a location for the battery charger and install it It also explains how to insert and remove a battery pack Positioning the Battery Charger The battery charger can be placed on a desk or it can be mounted on a wall Before you install the battery charger note the following considerations Locate the battery charger within 5 feet 1 6 m of a properly grounded 3 prong electrical outlet that is not controlled by an on off switch If your communications system uses an uninterruptable power supply such as a backup generator you may want to connect the battery charger to that power supply Do not locate the battery charger where it will be exposed to direct sunlight or water WARNING The rechargeable battery pack may contain elements that are harmful to the environment for example nickel Do not bur
21. noise oisy but intelligible speech oisy but intelligible speech Garbled speech IN AJJ Unintelligible speech 8 To exit Wireless Test Mode and Local Mode press n of Installing the MDW 9030P Pocketphone Go to one of the following sections f installing one MDW 9030P Pocketphone go to Installing a Single Radio Module Otherwise go to Setting the Power Level Installing a Single Radio Module Install high on wall leaving 6 12 inches 15 2 30 5 cm between antenna and ceiling See Key Components earlier in this chapter for additional picture detail Perform the tests described in Wireless Test Mode earlier in this chapter to determine the optimal placement of the radio module To perform the tests all you need is an electrical outlet for the radio module and a charged battery pack in the handset Check to make sure the radio module s power cord is unplugged from the wall outlet A before continuing Detach the rubber feet from the shipping card Apply them to marked areas on the underside of the radio module Place the wall mounting plate against the wall Choose a location backed by a wooden stud if unavailable use toggle bolts instead of the supplied wood screws Lightly tap a nail into the wall to start holes Then screw the plate flush to the wall Place the radio module over the plate then slide it down O ward
22. rug or other similar surface Also do not place this product in an enclosed area unless proper ventilation is provided Install this product in a protected location where no one can step on or trip over power cords and telephone line cords Do not place objects on the cords that may cause damage or abrasion Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it Do not overload wall outlets as this can result in the risk of fire or electric shock Do not staple or otherwise attach the power cord to building surfaces Use only the power supply Comcode 847713583 shipped with this product for the battery charger Use only the power supply Comcode 847523404 shipped with this product for the radio module 2 4 Installing the MDW 9030P Pocketphone Use only the power supply Comcode 847224227 shipped with the carrier Use only the correct power source If you are not sure of the power supply to your location consult your local power company This product uses a 3 prong plug Such plugs are designed for your safety Do not attempt to defeat this purpose If your wall outlet will not accept the plug the outlet should be replaced by an electrician A WARNING Risk of Electric Shock Failure to properly ground this product will result in a risk of electrical shock which can cause serious personal injury This product requires a 3 prong AC outlet for sa
23. 0 watts 10V 600mA 30 0 watts 9V 3 hours talk time 22 hours standby time Power Supply BC Power Supply RM Power Supply CA Nickel Metal Hydride RF SYSTEM PARAMETERS Frequency Band 902 928 MHz Channel Spacing 150 KHz Total Channel Capability Duplex Method Transmitter Output Power 50 Channels Dynamically allocated out of 173 Time Division Duplex TDD Transmit and Receive on same frequency Dynamic Power Adjustment 1mW ERP Minimum to 160mW ERP Maximum Requirements Receiver Sensitivity 103 dBm at Antenna Port OTHER Electrical m 105 130VAC 50 60 Hz 3 prong outlet separate ground separately fused at 15 amps m Outlet must not be controlled by an on off switch m Grounding to comply with Underwriters Laboratories UL 1459 Requirements For Out Of Building Installation of a telephone or other standard tip ring device in another building requires the following In Range Out of Building IROB Extensions protectors to protect the switch control unit and telephone device from electrical surges m MDW 9030P Pocketphone two Lucent Technologies 503A1 protec tors ETR two Lucent Technologies 343B protectors ATL Wiring m MDW 9030P Pocketphone Lucent Technologies SYSTIMAX or at east 2 pair 4 wire star home run not loop ETR m Lucent Technologies SYSTIMAX or at least 4 pair 8 wire star home run not loop ATL Bridging A
24. 10 or 9030P located in the battery compart ment of the handset For an MDW 9000 phone you also need to know the Apparatus Code also located in the battery compartment of the handset The model number of your carrier located on the left side of the carrier The following illustration shows which phone models and carriers can be used together Single Carrier Installation If you have a Model 117A1 Carrier If you have a Model 117A1A Carrier Model 117A2 Carrier or Model 117A3 Carrier II Use only You can use MDW 9000 phones MDW 9000 phones Code 7815H Code 7815H d MDW 9000 phones d Code 7815H03A MDW 9010 phones Code 7815H04A MDW 9030P phones Code 7815H05A Note You can use Code 7815H phones together with other phones only ina Model 117A1A Model 117A2 or Model 117A3 single carrier installation Multiple 3 Max Carrier Installation If you have multiple Model 117A2 or Model 117A3 System Expansion Carriers or both d Use only MDW 9010 phone Code 7815H04A MDW 9030P phone Code 7815H05A Note Ae le carrier installations must use MDW 9010 phones and or MDW 9030P phones 9000 phones cannot be used in multiple canter installations 1 2 Introduction About the MDW 9030P Pocketphone The MDW 9030P Pocketphone is not only wireless but it is also lightweight and pocket sized Aremovable carrying clip and a lanyard are provided with the handset You can use either t
25. LCL M2 MERLIN 410 and MERLIN 820 WIRELESS TEST indicates that the handset is in Wireless Test Mode 1 through 10 are used to measure signal strength and voice quality in Wireless Test Mode VIBR indicates that the vibrator is enabled to notify you of incoming calls PSEL indicates that Line Preselection is enabled PRESELECTION ON or PRESELECTION OFF is displayed when you enter Preselec tion Mode and indicates the status of the Line Preselection option CHANGE BUTTN MAP is an error message indicating that the handset is set for the wrong communications system See Changing the Communications System Setting in Chapter 2 for instructions for changing the setting MAP P or MAP D MAP M1 or MAP M2 is displayed when you enter Button Mapping Mode and indicates the communications system to which the MDW 9030P buttons are currently mapped MAP P PARTNER systems MAP D DEFINITY systems System 25 System 75 and System 85 MAP M1 All MERLIN systems except MERLIN 410 and MERLIN 820 including MERLINLEGEND MAP M2 MERLIN 410 and MERLIN 820 NO LINK is an error message indicating that the handset is not communicating with its radio module See Chapter 5 Troubleshooting for help in resolving this problem Line Status Indicators There are 12 status indicators each one corresponds to a specific outside line or program mable intercom drop button The function of these status indicators varies depending on the communicati
26. Lucent Technologies Bell Labs Innovations TransTalk 9000 Digital Wireless System MDW 9030P Wireless Pocketphone Installation and Use 503 801 160 Comcode 107972010 Issue 2 March 1997 Copyright 1997 Lucent Technologies Lucent Technologies 503 801 160 All Rights Reserved Comcode 107972010 Printed in U S A Issue 2 March 1997 Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing However information is subject to change The pictures in this book are for illustrative purposes only your actual hardware may look slightly different Federal Communications Commission FCC and Industry Canada IC Information For details see Appendix B Security Toll fraud the unauthorized use of your telecommunications system by an unauthorized party for example persons other than your company s employees agents subcontrac tors or persons working on your company s behalf can result in substantial additional charges for your telecommunications services You are responsible for the security of your system There may be a risk of toll fraud associated with your telecommunications system You are responsible for programming and configuring your equipment to prevent unautho rized use Your system administrator should read all documents provided with this product to fully understand the features that can introduce the risk of toll fraud and the steps that can be tak
27. NITY systems System 25 System 75 and System 85 MAP M1 All MERLIN systems except MERLIN 410 and MERLIN 820 including MERLINLEGEND MAP M2 MERLIN 410 and MERLIN 820 Press 4 repeatedly to cycle through the settings until the display appropriate for your communications system is shown Press when the correct setting is displayed The top line of the display shows information appropriate to the communications system you are using To verify your setting repeat Steps 1 3 The top line of the display should appear as follows depending upon your communications system PARTNER systems LCL P DEFINITY systems System 25 System 75 LCL D and System 85 All MERLIN systems except MERLIN 410 and LCL M1 MERLIN 820 MERLIN 410 and MERLIN 820 LCL M2 For a description of the button mapping between the MDW 9030P Pocketphone and the wired telephones for your communications system or to program features on buttons see Button Mapping in Chapter 6 Installing the MDW 9030P Pocketphone 2 31 Filling Out the Handset Label The MDW 9030P Pocketphone display shows the status of up to 12 lines or program mable intercom drop buttons Since the MDW 9030P is compatible with several different communications systems diagrams of the button mapping for these systems are provided in Chapter 6 The MDW 9030P has a label on the back of the handset near the top where you can record m Your extension number m The mapping of your MDW 9030P
28. RESH LED Handset Cradle Battery Contacts Spare Battery Compartment HANDSET LED SPARE LED FSA NOTE Do not touch push or pull any exposed battery contacts Battery Charger Features The battery charger offers these features The Spare battery compartment refreshes the battery pack automatically by fully discharging it before recharging it This process reduces or eliminates the potential memory effect Memory effect which reduces a battery s capacity occurs over time when you repeatedly recharge a battery before itis fully discharged The handset cradle charges a battery pack in the handset The REFRESH button when pressed refreshes the handset battery pack in the handset cradle by fully discharging the battery pack before recharging it The REFRESH LED and the HANDSET LED light when the REFRESH button is pressed and stay lit until the battery pack finishes discharging The HANDSET LED when lit indicates that the handset battery pack is installed in the handset and the handset is in the handset cradle The SPARE LED when lit indicates that a battery pack is in the Spare battery compart ment Using the MDW 9030P Pocketphone 3 19 3 20 The color of the battery charger s LEDs indicates the state of the corresponding battery pack as shown in the following table Battery charger If it is the SPARE LED the battery pack in the Spare battery If it is the HANDSET LED the battery pack I
29. Step 7 Place the keyhole shaped openings in the back of the battery charger over the screw heads and wall spacers then slide the battery charger downward into the groove in the wall spacers to lock it into place Plug the battery charger s power cord AC adapter into a properly grounded 3 prong wall outlet that is not controlled by an on off switch 2 34 Installing the MDW 9030P Pocketphone Inserting a Battery Pack into the Spare Battery Compartment Slide the battery pack into the Spare battery compartment until it is firmly seated with the back of the battery pack against the back of the Spare battery compartment Do not force the battery pack down The battery pack should slide easily into the slot Correct positioning of the battery pack in the charger is important to ensure proper charg ing Note that the Spare battery compartment has a vertical ridge on each side that serves as a guide rail for positioning the battery pack The bottom end of the battery pack also has two small round holes that match two guide pins on the bottom of the Spare battery compartment When the battery pack is positioned correctly in the Spare battery compartment the SPARE LED on the front of the battery charger lights Vertical Guide Rail Handset Cradle Battery Charger Contacts Spare Battery Compartment Vertical Guide Rail SPARE LED Removing a Battery Pack from the Spare Battery Compartment To remov
30. TY systems System 25 System 75 and System 85 the MDW 9030P emulates a BIS 22D phone Apparatus Code 7315H Following is a diagram of the BIS 22D button assignment and the corresponding assignments on the MDW 9030P for DEFINITY systems System 25 System 75 and System 85 BIS 34D 00000000 00000000 OVO OVO 00 00 l The 7315H phones are programmed for DEFINITY systems using three STATION Admin istration screens Enter 7315H in the Type field on the first screen to bring up the next two screens Page 1 of 3 STATION Extension 3 0 COR 1 Type 7315H Lock Messages n cos 1 Name Coverage Path FEATURE OPTIONS LWC Reception Coverage Msg Retrieval LWC Activation y Auto Answer CDR Privacy n Data Restriction Redirect Notification y Idle Appearance Pattern Bridged Call Alerting n Personalized Ringing Pattern Active Station Ringing single Restrict Last Appearance Display Module y AUDIX Name Messaging Server Name Audible Message Waiting 6 10 MDW 9030P Pocketphone Compatibility The following illustrations show in parentheses the MDW 9030P Po
31. This phone is designed to provide trouble free performance without any special mainte nance procedures To reduce the risk of accidental damage Keep the phone in an area free of dust smoke and moisture do not block the air vents by placing objects on top of the radio module Do not place the phone or battery charger near a heating duct radiator or other heat source and do not drop or expose it to excessive shock or vibration Unplug the battery charger radio module or carrier if its power cord is damaged if liquid is spilled into it or if its housing becomes cracked or otherwise damaged To clean your phone wipe the outside housing with a soft dust free cloth If absolutely necessary you may use a cloth slightly dampened with a mild soap and water solu tion Dry quickly with a soft cloth A CAUTION Your phone contains sensitive electronic parts Never submerge it in any kind of liquid and never use liquid or aerosol cleaners detergents alcohols solvents abrasive cleaners or an excessive amount of water when cleaning the housing and faceplate To do so could result in irreparable damage Installing the MDW 9030P Pocketphone 2 1 2 2 Guidelines for Safe and Efficient Operation Your wireless telephone is a radio transmitter and receiver When the phone is turned on it receives and sends out radio frequency RF energy The phone operates in the fre quency range of 902 928 MHz Your hand held wireless telephone
32. W 9030P can still receive notification of incoming calls To access Local Mode use the following procedure 1 Make sure the handset is turned off Press and hold the Select button 4 for three seconds 3 While still holding 4 press n o7f The handset beeps twice and the display shows the handset settings For example the following display indicates that the handset Is using button mapping for a PARTNER switch m Has the vibrator and Line Preselection enabled m Has the alerter disabled To exit Local Mode press On Off Changing the Communications System Button Mapping Setting If the MDW 9030P Pocketphone is set to use the wrong communications system an error message saying CHANGE BUTTN MAP shows on the top line of the handset display each time the button is pressed If you see this message use the procedure described in Changing the Communications System Setting in Chapter 2 to specify the correct communications system setting 3 8 Using the MDW 9030P Pocketphone Enabling or Disabling the Vibrator The vibrator vibrates to alert you to an incoming call in situations where you do not want to disturb others with an audible ring You can enable or disable the vibrator using the follow ing procedure 1 Make sure the handset is turned off 2 Press and hold the Select button 4 for three seconds 3 While still holding 4 press Oof The handset beeps twice and the display shows the handset
33. ability A 2 Repair Information A 2 In Warranty Repairs Post Warranty Repairs A 3 iv B Regulatory Information B 1 C Specifications C 1 IN Index IN H Battery Charger Wall Mounting Template Last Page Introduction About TransTalk 9000 Products Congratulations on the purchase of your new TransTalk 9000 Digital Wireless System MDW 9030P Pocketphone MDW stands for Multi Line Digital Wireless The MDW 9030P Pocket phone is the latest addition to the TransTalk 9000 family of wireless products which also includes the MDW 9000 Telephone and the MDW 9010 Telephone All of these phones are designed to Lucent Technologies high standards for convenience reliability and innovation TransTalk 9000 products are designed to work with your communications system PART NER PARTNER II PARTNER Plus MERLIN MERLIN II MERLIN Plus MERLIN LEGEND System 25 System 75 System 85 or DEFINITY to provide wireless flexibility What Is a Wireless Phone A wireless phone has no handset cord and no telephone line cord so it is portable This portability lets you move around freely without giving up the features of a wired phone With a wireless phone you can make and receive calls even when you are away from your desk thus remaining accessible and responsive to your customers and coworkers as you move around your work area Time sensitive work issues will not need to wait until you are back at your desk a
34. are harmful to the environment for example nickel Do not burn or puncture the battery pack Like other batteries of this type if it is burned or punctured it could release toxic material which could cause injury Do not dispose of it in household garbage For information about recycling or proper disposal consult your local solid waste garbage collection or disposal organization Additional Safety Instructions for Installation Personnel Install the product to meet all environmental and electrical requirements listed in Appendix C All wiring that connects to this equipment and becomes part of the building wiring must be a minimum of CLASS 2 or UL Underwriters Laboratories Listed Communica tions cable Do not install telephone wiring during a lightning storm Do not install telephone jacks in a wet location unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Install this product securely on a stable surface Damage may result if the product falls Never place this product near or over a radiator or heat register Slots and openings in the housing and the back or bottom are provided for ventilation To protect the housing from overheating these openings must not be blocked or covered Therefore do not place the product on a bed sofa
35. arrier to No Ring Install an external audible alert for these extensions Telephone System with Two Carriers System with Three Carriers Communications one control and one expansion one control and two expansion System carrier carriers PARTNER 1 Set Line Ringing for each Not applicable PARTNER supports up to 12 phones PARTNER Plus 1 Set Line Ringing for each 1 Set Line Ringing for each PARTNER II extension that has a radio extension that has a radio module in the control carrier to module in the control carrier to Ring Ring 2 Set Line Ringing for each 2 Set Line Ringing for each extension that has a radio extension that has a radio module in the expansion module in expansion carrier 1 carrier to Delayed Ring to Delayed Ring 3 Set Line Ringing for each extension that has a radio module in expansion carrier 2 to No Ring Install an external audible alert for these extensions NOTE For PARTNER II hybrid systems that use pooled lines set the Line Ringing options as described in the above table if more than six MDW 9030P Pocketphone handsets have the same pooled line appearance 6 4 MDW 9030P Pocketphone Compatibility MERLIN Systems On MERLIN II and MERLIN LEGEND systems you must connect your wireless phone to an available jack on either a 408 outside line analog telephone module or a 008 analog telephone module Since the MDW 9030P does not have a speaker function
36. arts or optional equipment in the continental U S call the Sourcebook Sales Catalog Sales or National Parts Sales Center toll free When ordering please use the part numbers shown in the table below MDW 9030P Installation Sourcebook Catalog National Parts Item Sales Sales Sales Center 1 800 451 2100 1 800 635 8866 1 800 222 PART MDW 9030P Pocketphone Stand 3204 05B 3204 05B Pa ar Alone Includes Radio Module and for Pocketphone Kit of Parts 107586828 for Kit of Parts MDW 9030P Pocketphone System 3204 W5B 3204 W5B 107733081 requires Carrier Includes Radio Module but not Kit of Parts Retractable Flex Antenna for NA NA 847713450 MDW 9030P Pocketphone Handset Battery Pack Includes Carrying Clip 32045A 32045A 107733107 Carrying Clip NA NA 847773140 Lanyard NA NA 407183417 MDW 9030P Pocketphone Leather 32043A 32043A 847877487 Carrying Case Power Cord AC Adapter for Radio NA NA 847523404 Module 11 foot 3 4 m Battery Charger Includes Power 32047A 32047A 107733099 Cord AC Adapter Power Cord AC Adapter for Battery NA NA 847713583 Charger 11 foot 3 4 m Carrier Includes 3204 CR2A 3204 CR2A 107503906 m Power Cord and AC Adapter for Carrier 25 foot 7 6m m Expansion Cable for Multiple Carrier Installation 6 foot 1 8m Power Cord and AC Adapter for NA NA 847224227 Carrier 25 foot 7 6 m Expansion Cable for Multiple Carrier 32035A 32035A 847667870 Instal
37. attery pack before it is fully discharged The nickel metal hydride battery pack shipped with your MDW 9030P is resistant to the memory effect Even so it is recommended that you refresh your battery pack at least once a week The following table shows how long refreshing takes depending on how much charge is left in the battery pack when you insert it into the charger and press the REFRESH button Battery Pack Charge State Discharge Time Recharge Time Total Time Low charge Battery icon is 0 5 hours 1 hour 1 5 hours lit Full charge 3 hours 1 hour 4 hours Note that your handset will consume power during both talk time when the handset is turned on and standby time when the handset is turned off but out of the battery charger A fully charged battery pack provides about 3 hours of talk time or about 22 hours of standby time As a guideline you can expect a 1 hour reduction in talk time for every 7 hours of standby time Similarly you can expect a 7 hour reduction in standby time for every hour of talk time It is highly recommended that you purchase a second battery pack to use as a spare With the spare battery pack in the Spare battery compartment of the battery charger you are assured of always having a fresh usable battery pack IMPORTANT Depending on the level of memory effect that the battery pack has it is sometimes necessary to refresh the battery pack twice Insert the battery pack in t
38. ays steadily and you are connected to the line you chose 3 16 Using the MDW 9030P Pocketphone Using a Headset Lucent Technologies offers the Supra 9030 headset which is specifically designed for use with your MDW 9030P wireless phone A headset assists in call answering and provides hands free operation For ordering information see Ordering Replacement amp Optional Parts in Chapter 4 To use the Supra 9030 headset hold its cord with the UP label facing you and insert the plug directly into the headset connector on the bottom of the handset near the mouth piece a gt C_O ae aS Ce DG DE EEA Nah J CAUTION Plug ONLY the Supra 9030 headset cord into the headset connector NOTE Calls cannot be heard on the handset receiver when the headset is plugged in to the headset connector The handset microphone is also deactivated The range of the handset is slightly diminished when you are using a headset You may need to move closer to the radio module or move the radio module closer to you If desired you can disconnect the headset from the handset without dropping the call Just unplug the headset cord from the handset You can then use the handset as you normally would Using the Headset On Off Button The headset On Off button near the antenna becomes active only when the headset is plugged into the headset connector The headset On Off button is identical in function
39. cketphone button assignments on Pages 2 and 3 of the STATION Administration screens The button labeled D on the MDW 9030P Pocketphone display automatically defaults to the button labeled D Drop on the 7315H phones Page 2 of 3 STATION SITE DATA Room Headset n Jack Speaker n Cable Mounting d Floor Cord Length 0 Building Set Color ABBREVIATED DIALING DISET List3 BUTTON ASSIGNMENTS 1 A 2 B 3 C 4 1 5 2 Page 3 of 3 STATION FEATURE BUTTON ASSIGNMENTS Scroll Display For DEFINITY systems you must assign the Scroll and Display features to buttons If your users do not need these features assign them to nonappearing MDW 9030P Pocket phone buttons the buttons represented by the numbers 1 through 8 on the Pocketphone display can then be used for features the users want The Scroll and Display features shown on Page 3 of the STATION Administration screens are assigned to buttons 11 and 12 which cannot be accessed from MDW 9030P Pocketphones MDW 9030P Pocketphone Compatibility 6 11 Setting the Line Ringing Options Use the following guidelines to ensure optimal voice quality when using MDW 9030P Pocketphones with System 25 System 75 System 85 and DEFINITY systems Telephone System with Two Carriers System with Three Carriers Communications one control and one expansion one control and two expansion System carrier carriers System 25 1 Set Line
40. complete the connection Note When Line Preselection is enabled you do not have to use it however you cannot use it unless it is enabled Using the MDW 9030P Pocketphone 3 9 To enable Line Preselection use the following procedure 1 Make sure the handset is turned off 2 Press and hold the Select button 4 for three seconds 3 While still holding 4 press n o7f The handset beeps twice and the display shows the handset settings indicating you are in Local Mode While in Local Mode the MDW 9030P can still receive notification of incoming calls If Line Preselection is enabled PSEL shows on the top line of the display For ex ample If Line Preselection is disabled no icon appears 4 Press and hold P for three seconds The handset display shows PRESELECTION ON if Line Preselection is enabled or PRESELECTION OFF if Line Preselection is disabled For example 5 Press amp to toggle between ON and OFF to enable or disable Line Preselection 6 Press to exit Local Mode 3 10 Using the MDW 9030P Pocketphone Enabling or Disabling the Alerter The alerter is an audible signal to notify you of an incoming call If a call comes in while the phone is idle the handset rings If you are already on a call the handset chirps softly You can adjust the volume of the alerter by pressing the button or the button on the side of the handset when the phone is turned off You can
41. ction boxes or similar items Move the carrier or radio module at least 6 feet 1 8 cm away from the potential interference There is a large metal object within 3 feet 1 2 m of the radio module There is a large metal object in the line of sight to the radio module Move the carrier or radio module at least 3 feet 1 2 m away from the potential interference Move the metal object or move the carrier or radio module After pressing to turn the handset on the handset beeps and RANGE shows in the handset display Handset is out of range of its matching radio module An electrical device is interfering with your communications link Move the handset closer to the radio module Remove the interfering device or power it off or move the handset to another location Range for calls is lower than expected The handset antenna is only partially extended Fully extend the handset antenna There are environmental limitations Reinstall the radio module or carrier away from electrical equipment and as high as pos sible on the wall but with radio module antennas 6 12 inches 15 2 30 5 cm from the ceiling See General Positioning Rules in Chapter 2 for more information You are using different models of handsets and the mix is incompatible with the carrier See TransTalk 9000 System in Chapter 1 Troubleshooting 5 11 Range Problems continued
42. ctions at the beginning of Chapter 2 Removing a Radio Module from the Carrier See Key Components in Chapter 2 for additional picture detail Slot 6 of a carrier that has another carrier to the right of it must always contain a radio module to pass the synchronization signal to the next carrier Unplug the carrier s power cord AC adapter from the wall outlet IMPORTANT When power is disconnected from the radio M module or carrier handset features and settings ee are reset to the factory default settings O J NAS NS Lx Unplug the telephone line cord from the bottom of the radio module Maintaining the MDW 9030P Pocketphone 4 1 Press up and hold the snap lock on the bottom rear of the radio module Slowly swing the radio module s card edge out of the card edge connector on the back of the carrier releasing the snap lock when clear Unhook the radio module from the radio module mounting rod by gently lifting upward If you removed a radio module from Slot 6 of a carrier that has another carrier to the right of it you must insert another radio module into this slot Slot 6 of any carrier must always be filled if there is another carrier to the right of it Failure to do so will cause the carriers to be unsynchronized Repower the carrier If you have multiple carriers repower them in order from left to right as shown below
43. d if not installed and used in accordance with the instructions may cause harmful interference to radio commu nications However there is no guarantee that interference will not occur in a particular installa tion If the telephone does cause harmful interference to radio or television reception which can be determined by turning the telephone off and on the user is encouraged to try to correct the interference by one or more of the following measures a Where it can be done safely reorient the receiving television or radio antenna a To the extent possible relocate the television radio or other receiver with respect to the telephone a Plug the telephone into an electrical outlet that is not on the same circuit as one used by the radio or television IC RSS 210 Compliance This device complies with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause interference 2 This device must accept any interference including interference that may cause undesirable operation of the device The user is cautioned that modifications to this telephone not expressly approved by Lucent Technologies could void the user s authority to operate the equipment Hearing Aid Compatibility This wireless telephone is compatible with inductively coupled hearing aids Regulatory Information B 1 Specifications GENERAL Model MDW 9030P Wireless Pock
44. dapter Lucent Technologies 267F2 ETR Bridging Adapter Lucent Technologies 267C ATL Range 1 000 feet 805 meters for the Radio Module 26 AWG C 2 Specifications Index a A Alerter Alerter icon Answering a call Antenna mea replacement B Battery charger 1 1 13 19 illustration 1 4 inserting the spare battery pack 2 32 refreshing battery pack removing the spare battery replacement_ 4 5 Battery icon Battery pack charging in battery charger disposal warning extending life of inserting removing from battery charger inserting removing from handset low power indicator problems refreshing replacement spare 1 6 3 6 3 21 warning Beeps Button mapping DEFINITY systems 6 10 MERLIN systems 6 6 6 7 PARTNER systems System 25 6 10 problems System 75 6 10 System 85 6 10 Buttons C Call handling Carrier compatibilit control expansion illustration installation multiple carriers 2 23 single carrier on shelf or desk single carrier on wall positioning power supply powering multiple 2 27 powering single removing a radio module from replacement Carrying case _ 3 7 4 5 Carrying clip CHANGE ear MAP Cleaning 2 1 Column buttons Communications system setting Compatibility communications systems equipment Conference button Control carrier Control expansion DIP switch Coverage zone Cradle Customer s
45. dset has been turned on by pressing Oof Battery icon flashes to indicate a low battery condition The handset also emits 2 beeps For more information see Low Battery Indicator later in this chapter No Ring icon indicates that the alerter is disabled If the alerter is enabled no icon is displayed MUTE icon indicates that the handset microphone was turned off by pressing Mute Line Status Indicators show the status of line or programmable intercom drop but tons See Chapter 6 for button mapping information Also see Line Status Indicators later in this chapter Selection rectangle indicates the active row for line or programmable intercom drop button selection See Column and Select Buttons earlier in this chapter When the display is blank the handset is either turned off or in the power saving sleep mode You can activate the display by pressing to turn the handset on or by pressing 4 to wake it up 3 4 Using the MDW 9030P Pocketphone Display Messages The top line of the handset display uses up to 16 alphanumeric characters to provide messages such as the following LCL P or LCL D LCL M1 or LCL M2 indicates that the handset is in Local Mode and tells which communications system the button mapping is set to emulate LCL P PARTNER systems LCL D DEFINITY systems System 25 System 75 and System 85 LCL M1 All MERLIN systems except MERLIN 410 and MERLIN 820 including MERLINLEGEND
46. dules into the carriers M y t From Control Carrier Installing the MDW 9030P Pocketphone 2 25 2 26 Working from left to right insert a radio module into each slot of the control carrier starting with Slot 1 hook each radio module onto a mounting rod Slowly swing the radio module s card edge into the card edge connector on the back of the carrier IMPORTANT Slot 6 of a carrier that has another carrier to the right of it must always contain a radio module to pass the synchronization signal to the next carrier When the card edge is fully seated a snap lock on the bottom of the radio module will engage Repeat Steps 10 and 11 for each expansion carrier until each radio module is inserted into a carrier NOTE Fill all six slots of the current carrier before inserting radio modules into the next carrier Insert a telephone line cord into the bottom of each radio module Installing the MDW 9030P Pocketphone Slide the telephone line cords through the cable manager slot on the left front of each carrier Insert the free end of the telephone line cord into the appropriate extension jack or terminal station connector on your communications system switch control unit refer to your communications system manual for the proper location Plug an AC adapter cord into the lef
47. e a battery pack from the Spare battery compartment of the charger simply lift the battery pack up and out Installing the MDW 9030P Pocketphone 2 35 2 36 Inserting the Handset into the Battery Charger s Handset Cradle Correct positioning of the handset in the charger is important to ensure proper charging Position the handset with its battery pack attached so that the two small round holes in the bottom of the handset fit over the two guide pins on the bottom of the handset cradle Rock the handset back into the cradle until it is firmly seated with the back of the handset battery pack against the back of the handset cradle When the handset has been inserted correctly the following occur The HANDSET LED lights If the handset was turned on the ON icon in the display is no longer visible Any call that was in progress is terminated After 15 seconds the handset enters the energy saving sleep mode Guide Pins HANDSET LED Removing the Handset from the Handset Cradle To remove the handset from the handset cradle simply lift it out Installing the MDW 9030P Pocketphone Using the MDW 9030P Pocketphone Important Safety Instructions Please see Important Safety Instructions at the beginning of Chapter 2 The Handset This section describes the handset and how to use it It also explains how to use a head set Using the MDW 9030P Pocketphone 3 1 Handset Controls
48. each extension that has a radio module in expansion carrier 2 to No Ring Install an external audible alert for these extensions NOTE For MERLIN LEGEND systems that use pooled lines set the Line Ringing options as described in the above table if more than six MDW 9030P Pocketphone handsets have the same pooled line appearance 6 8 MDW 9030P Pocketphone Compatibility System 25 System 75 System 85 and DEFIN TY Systems This phone must be administered as a BIS 22D MERLIN set Apparatus Code 7315H for the following systems System 25 System 75 R1V1 R1V2 and R1V3 System 85 R2V1 R2V2 R2V3 and R2V4 DEFINITY G1 R1V4 DEFINITY G2 G2 1 and G2 2 R2V5 R2V6 DEFINITY G3 Version 1 R1V5 DEFINITY G3 Version 1 1 and Version 2 Native terminal administration is provided in DEFINITY G3 Version 3 To connect the communications system switch and the MDW 9030P Pocketphone use the following An ANN17B Hybrid pack in conjunction with a DS 1 carrier for older communications system switches that do not accommodate Universal modules System 85 R2V1 R2V2 R2V3 and R2V4 Either a TN762B Hybrid pack or a ZTN79 ATL pack for System 25 A TN762B Hybrid pack for newer communications system switches that accommo date Universal modules m System 75 R1V1 R1V2 and R1V3 a DEFINITY G1 R1V4 a DEFINITY G3 Version 1 R1V5 DEFINITY G3 Version 1 1 and Version 2 m DEFINITY G3 Version 3 Either a TN762B or a
49. emove it or move your handset s matching radio module at least 6 feet 1 8 m away from the potential interference For a single carrier installation power down then repower the carrier Fora multiple carrier installation 1 Verify that all expansion cables are installed in the correct IN and OUT jacks 2 Verify that all expansion cables are fully inserted into their jacks 3 Power down then repower the control carrier 4 Power down then repower the expansion carriers in order from left to right Antenna of the radio module is too close to the ceiling Reinstall the radio module or carrier s so that the radio module antenna is 6 12 inches 15 2 30 5 cm from the ceiling You have a malfunc tioning radio module 1 Remove all but one radio module from the carrier See Removing a Radio Module from the Carrier in Chapter 4 2 Test each radio module individu ally verifying that the POWER and PASS LEDs on each radio module light when the carrier is powered 3 If the PASS LED does not light the radio module is malfunctioning Replace the radio module and handset 5 10 Troubleshooting Range Problems continued Symptom Possible Causes Possible Solutions Continued Handset voice quality and range are not as good as they were before Electromagnetic fields are interfering Look for 110 Volt lines fuse boxes circuit breakers electrical jun
50. ems except MERLIN 410 and MERLIN 820 On all MERLIN systems the MDW 9030P emulates a Model BIS 22D phone Apparatus Code 7315H However the BIS 22D button assignments differ depending on the MER LIN system used Following is a diagram of the BIS 22D button assignments and the corresponding assignments on the MDW 9030P for all MERLIN systems except MERLIN 410 and MERLIN 820 See the next section for button mapping for MERLIN 410 and MERLIN 820 systems 00 oO 00 i oojoo ajojn 00 oo 2000 J 00 z oo a gt Co NO OO oOoO i L Drop gt l t ol I oojf 3 feo 00 3 00 N BRAF Of z E El Recall The button labeled C and the button labeled D on the MDW 9030P Pocketphone display automatically default to the buttons labeled C Recall and D Drop respectively on the 7315H phones 6 6 MDW 9030P Pocketphone Compatibility Button Mapping for MERLIN 410 and MERLIN 820 Systems Following is a diagram of the button assignments on a BIS 22D phone used for MERLIN 410 and 820 systems and the corresponding assignments on the MDW 9030P Pocket phone See the previous section for button mapping for all oth
51. en to reduce that risk Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common carrier telecommunication services or facilities accessed through or connected to it Lucent Technologies will not be responsible for any charges that result from such unauthorized use Trademarks TransTalk is a trademark of Lucent Technologies and DEFINITY MERLIN MERLIN LEG END PARTNER and SYSTIMAX are registered trademarks of Lucent Technologies Supra is a registered trademark of Plantronics Inc Warranty Lucent Technologies provides a limited warranty for this product see Appendix A Ordering Information The order number for this book is 503 801 160 The order number for the MDW 9030P Wireless Pocketphone Quick Reference is 503 801 161 To order additional copies of these reference materials call 1 800 457 1235 or 1 317 361 5353 To order parts and accessories see Ordering Replacement amp Optional Parts in Chapter 4 Customer Support In the continental U S call 1 800 628 2888 if you need assistance when using your wireless phone with a PARTNER MERLIN or MERLIN LEGEND system Consultation charges may apply For all other systems follow the procedure you normally use to get support for your communications system Outside the continental U S contact your Lucent Technologies Representative or local Authorized Dealer Contents 1 Introduction About TransTalk 9000 Prod
52. enable or disable the alerter using the following procedure 1 Make sure the handset is turned off 2 Press and hold the Select button 4 for three seconds 3 While still holding 4 press Oor The handset beeps twice and the display shows the handset settings indicating you are in Local Mode While in Local Mode the MDW 9030P can still receive notification of incoming calls If the alerter is disabled the No Ring icon a bell with a line through it appears in the second line of the display For example ON ma Sy 4 Press A on the dialpad to enable or disable the alerter Press to exit Local Mode Note Both the alerter and the vibrator can be disabled at the same time In this case the only notification you have of an incoming call is that a line status indicator a truncated triangle or a rectangle depending on your communications system flashes in the display Using the MDW 9030P Pocketphone 3 11 Test Modes You can use Local Test Mode and Wireless Test Mode to verify that your handset is working properly and that the MDW 9030P system is performing optimally Using Local Test Mode You can use Local Test Mode to activate the audio warning signal the vibrator and all visual indicators on the handset display enabling you to test the following Does the audio warning signal work Does the vibrator vibrate Is the display operational Are the visuals bright and clear N
53. environmental limitations Reinstall the radio module or carrier away from electrical equipment and as high as possible on the wall but with radio module antennas 6 12 inches 15 2 30 5 cm from the ceiling See General Position ing Rules in Chapter 2 for more information You are using different models of handsets and the mix is incompatible with the carrier Handset or radio module is not working properly See TransTalk 9000 System in Chapter 1 Place the handset in Wireless Test Mode and determine signal strength and voice quality as described in Chapter 2 Use the Close Up Test described in Performance Range Test in Wireless Test Mode in Chapter 3 The connection between the radio module and the communications system switch control unit is incorrect Check the connection between the radio module and the commu nications system switch control unit as described in Chapter 2 Telephone line may be producing noise Report line trouble to your local phone company Your business has two or more wireless phones installed and all handsets seem to have developed interference problems at the same time There was a recent occurrence of lightning or a power failure 1 Unplug the carrier s power cord s from the electrical outlet 2 Wait 10 seconds then repower the carrier s in order from left to right 5 8 Troubleshooting Voice Quality Problem
54. er MERLIN systems including MERLIN LEGEND systems gl y FY al 0000000 0000000000 OO 0000000000000 i Drop 00000000N The button labeled C and the button labeled D on the MDW 9030P Pocketphone display automatically default to the buttons labeled C Recall and D Drop respectively on the 7315H phones MDW 9030P Pocketphone Compatibility 6 7 Setting the Line Ringing Options Use the following guidelines to ensure optimal voice quality when using MDW 9030P Pocketphones with MERLIN MERLIN Plus and MERLIN II Telephone System with Two Carriers one System with Three Carriers one Communications control and one expansion control and two expansion System carrier carriers MERLIN 1 Set Line Ringing for each 1 Set Line Ringing for each MERLIN Il extension that has a radio extension that has a radio MERLIN Plus module in the control carrier to module in the control carrier to Ring Ring 2 Set Line Ringing for each 2 Set Line Ringing for each extension that has a radio extension that has a radio module in the expansion module in expansion carrier 1 carrier to Delayed Ring to Delayed Ring 3 Set Line Ringing for
55. er than PARTNER the line you select is indicated by a small rectangle instead of the triangle as shown below ON iiie See Manually Selecting a Line or Programmed Button and Preselecting a Line later in this chapter for more information about the Column and Select buttons Using the MDW 9030P Pocketphone 3 3 Handset Display The MDW 9030P Pocketphone display has one 16 alphanumeric character line and four lines of icons to provide you with status information Note This illustration is intended to show you what all of the indicators look like but you will never see all of the line status indicators illuminated at once This line of the display gives you the information you would see on a wired system phone s display except that the time is not provided The information varies accord ing to which communications system you are using For example the display may show the current date the number you are calling or caller ID information if the system supports this feature This display line is also used for feedback when testing and programming the handset See Display Messages later in this chapter for more information about messages MSG icon indicates that you have a message RANGE icon indicates that the handset is out of range or almost out of range The handset also beeps For more information see Range Indicators later in this chapter ONicon indicates that the han
56. etphone Dimensions Handset 6 0 L x 1 0 D x 2 25 W 0 33 lbs and Weights 15 24 x 2 54 x 5 71 cm 0 15 kgs Handset w Battery Pack 6 0 L x 1 0 D x 2 25 W 0 55 lbs 15 24 x 2 54 x 5 71 cm 0 25 kgs Battery Charger BC 9 75 L x 5 13 H x 3 94 W 1 00 Ibs 24 77 x 13 03 x 10 01 cm 0 45 kgs Battery Charger w 9 75 L x 5 13 H x 3 94 W 1 22 Ibs Battery Pack 24 77 x 13 03 x 10 01 cm 0 55 kgs Battery Pack 3 0 L x 75 H x 2 5 W 0 22 Ibs 7 6 x 1 9 x 6 35 cm 0 10 kgs Headset w Cord 10 5 L x 1 2 H x 5 6 W 0 17 Ibs approx 26 67 x 3 05 x 14 22 cm 0 08 kgs Radio Module RM 12 1 L x 1 5 H x 5 5 W 1 50 Ibs 30 73 x 3 81 x 13 97 cm 0 68 kgs Carrier CA 14 0 L x 2 5 H x 9 0 W 3 00 Ibs 35 56 x 6 35 x 22 86 cm 1 36 kgs Carrier w 6 RMs 14 0 L x 2 5 H x 9 0 W 12 00 Ibs 35 56 x 6 35 x 22 86 cm 5 44 kgs Power Supply BC 3 35 L x 2 70 H x 2 19 W 1 75 lbs 8 50 x 6 85 x 5 55 cm 0 80 kgs Power Supply RM 3 19 L x 1 94 H x 2 17 W 1 10 Ibs 8 09 x 4 92 x 5 50 cm 0 50 kgs Power Supply CA 5 13 L x 1 6 H x 1 6 W 1 70 lbs 13 03 x 4 06 x 4 06 cm 0 77 kgs Operating Temperature range 4 4 C 40 F to 40 C 104 F Temperature Relative humidity 15 to 95 Specifications C 1 Electrical Specifications Power Battery Pack Life GENERAL continued Handset 1 0 watt Battery Charger BC 15 watts Radio Module RM 4 0 watts Carrier CA w 6 RMs 24 0 watts 15 watts 10V 1 5 A 6
57. extension jack or terminal station connector on your communications system switch control unit Maintaining the MDW 9030P Pocketphone 4 3 Repower the carrier If you have multiple carriers repower them in order from left to right as shown below Control Expansion Expansion Carrier Carrier 1 Carrier 2 Verify that the carrier s Out of Syne LED is not lit If the LED is lit power down and then repower the carrier If the LED is still lit follow the suggestions in the Installation Problems section of Chapter 5 Troubleshooting If the LED is still lit call for help as described on the inside front cover of this book Reprogram any handset features and settings that reverted to the default settings when the system was powered down see Changing the Handset Settings in Chapter 3 Replacing the Antenna If the antenna on your MDW 9030P Pocketphone handset becomes damaged you can order a replacement antenna see Ordering Replacement amp Optional Parts later in this chapter and replace it yourself To replace the antenna use the following procedure 1 Fully retract the antenna 2 Grasping the base of the antenna unscrew it by turning it counterclockwise 3 Grasping the base of the new antenna screw it into the handset in a clockwise direction 4 4 Maintaining the MDW 9030P Pocketphone Ordering Replacement amp Optional Parts To order replacement p
58. f it is the REFRESH LED the Refresh button was pressed and the Handset portion of the Refresh cycle portion of the Refresh cycle LED shows compartment in the Handset battery pack Steady orange Is charging Is charging N A Steady green Is fully charged Is fully charged N A Flashing red Has one of the Has one of the N A See note following problems following problems e Is not seated e Is not seated properly in the properly in the charger charger e Has dirty contacts e Has dirty contacts e Is defective e Is defective Steady red Is in the Discharge Is in the Discharge Is in the Discharge portion of the Refresh cycle Note If either the SPARE LED or the HANDSET LED is flashing red both battery packs must be removed from the charger to clear the flashing red condition Address the possible problems for one battery pack at a time to determine whether one is bad NOTE Before you use the MDW 9030P Pocketphone handset for the first time the battery pack must be charged Using the MDW 9030P Pocketphone Extending Battery Life The battery charger will charge a battery pack in the handset if you simply insert the handset in the battery charger s handset cradle however the Refresh process fully dis charges the battery pack before recharging it thereby ensuring the best possible charge Memory effect reduces a battery s capacity and can occur when you repeatedly recharge a b
59. fe operation You should have your outlet checked by a qualified electrician see AC Outlet Check below before connecting this equipment AC Outlet Check Have a qualified electrician check all of the outlets into which the MDW 9030P radio mod ules or carriers as well as the communications system switch control unit will be plugged The electrician should check that the hot neutral and ground wires are properly connected to the outlet by using a circuit tester The outlet can also be tested using a voltmeter by taking the measurements as shown 120 Volts Neutral Phase Less 1 volt Its If the outlet does not meet the electrical specifications for grounded outlets your MDW 9030P Pocketphone may not operate properly IMPORTANT If there is no current to the outlet or the voltages are not correct the problem should be corrected by a qualified electrician Go to Radio Modules and Carriers Installing the MDW 9030P Pocketphone 2 5 Radio Modules and Carriers This section explains how to install radio modules and carriers You should proceed through this section in the following order 1 Key Components Positioning a Single Radio Module or Carrier s Wireless Test Mode Choose one of the following paths depending upon which components you are install ing If you are installing a single radio module goto Installing a Single Radio Module AVN
60. fits lost revenues and losses arising out of unauthorized use or charges for such use of common carrier telecommunications services or facilities accessed through or connected to the equipment For personal injury caused by Lucent Technologies s negligence Lucent Technologies s liability shall be limited to proven damages to person No action or proceeding against Lucent Technologies or its affiliates or suppliers may be commenced more than twenty four 24 months after the cause of action accrues THIS PARAGRAPH SHALL SUR VIVE FAILURE OF AN EXCLUSIVE REMEDY Repair Information Outside the continental U S contact your Lucent Technologies Representative or local Authorized Dealer for warranty and repair information applicable to your system In Warranty Repairs If you purchased or leased your system directly from Lucent Technologies Lucent Technolo gies will repair it free of charge during the one year warranty period Simply call for customer support as instructed on the inside front cover of this book Business Day service is standard during the warranty period Business Day service is per formed during normal business hours Around the Clock service is not available for phones If you purchased or leased your system through a Lucent Technologies Authorized Dealer contact your dealer for repairs A 2 Warranty and Repair Information Post Warranty Repairs If you purchased the system from Lucent Technologies and y
61. form the tests all you need is an electrical outlet for the radio module and a charged battery pack in the handset Introduction 1 3 Parts List Along with this book and the MDW 9030P Pocketphone Quick Reference the box should contain the items shown below If it does not call for customer support as described on the inside front cover of this book Carrying Clip Handset Battery Pack Radio Module H g oman Wall Spacers 2 Philips Head Wood Screws 2 S2 11 foot 3 4 m Battery Charger Power Cord AC Adapter for Battery Charger SS 8 foot 2 4 m 18 0 5 m Lanyard Telephone Line Cord 1 4 Introduction Additional Parts The following parts may be necessary depending upon your installation This Kit of Parts is required only when a single stand alone MDW 9030P Pocketphone is installed _ 9 q O Rubber Feet 4 0 0 O CTT lt O Radio Module 11 foot 3 4 m Philips Head Wall Mounting Power Cord AC Adapter Wood Screws 2 Plate These additional parts are required when two or more MDW 9030P Pocketphones are installed in the same zone ATTN Ennn Knnn Erunt Philips Head Wood Screws 4 Expansion Cable 6 foot 1 8 m for multiple carrier installation Carrier Assembly 25 foot 7 6 m Power Cord and Standard AC Adapter Carrier For information about ordering parts see Ordering Replacement amp
62. fyou are installing a single carrier from two to six radio modules go to Setting the Power Level Then go to either Installing a Single Carrier on a Shelf or Desk or Installing a Single Carrier on a Wall Ifyou are installing multiple up to three carriers from 7 to 18 radio modules go to all of the following in order a Setting the Power Level then b Setting the Control Expansion DIP Switch then c Installing Multiple Carriers Installation Self Test oO NOTE The illustrations in this chapter depict PARTNER system hardware your hardware may differ from these illustrations 2 6 Installing the MDW 9030P Pocketphone Key Components Each radio module communicates with a corresponding handset The matching sets are identified by a serial number located on the bottom of the radio module and in the battery compartment of the handset Antenna Mounting Hook Power Cord Connector Card Edge Cover not shown Snap Lock Serial Number Telephone Line Cord Connector Installing the MDW 9030P Pocketphone 2 7 2 8 A carrier is required when installing two or more MDW 9030P Pocketphones Power DIP Switch Control Expansion DIP Switch Radio TRANSTALK Module Radio
63. h You may adjust the range by setting each carrier s power DIP switch located in Slot 2 Power DIP Switch Slot 2 Installing the MDW 9030P Pocketphone 2 15 Use a nonmetallic pointed object to set each carrier s DIP switch according to the following table IMPORTANT You must set the DIP switch for all of the carriers to the same setting Desired Range Approximate Power DIP Switch Settings 500 to 900 feet 152 to 274 m z ais d o E d 300 to 500 feet 91 to 152 m Zia O E 46 to 91 m z E om 100 to 150 feet 31 to 46 m Zin OM 150 to 300 feet Go to one of the following sections If installing multiple carriers go to Setting the Control Expansion DIP Switch Otherwise go to Installing a Single Carrier on a Shelf or Desk or Installing a Single Carrier on a Wall 2 16 Installing the MDW 9030P Pocketphone Setting the Control Expansion DIP Switch You must follow the instructions in this section if you are installing multiple carriers Other wise skip to Installing a Single Carrier on a Shelf or Desk or Installing a Single Carrier on a Wall If you are installing multiple carriers you must designate one carrier the leftmost carrier as the control carrier and the remaining carriers as expansion carriers The control carrier acts as the lead carrier i
64. handset is turned off Press and hold the Select button 4 for three seconds While still holding 4 press Oof The handset beeps twice and the display shows the handset settings indicating you are in Local Mode While in Local Mode the MDW 9030P can still receive notification of incoming calls Press W Q to enter Wireless Test Mode WIRELESS TEST appears on the top line of the handset display The handset beeps twice and vibrates then you hear a simulated dial tone This dial tone continues until you exit Wireless Test Mode While in this mode the MDW 9030P cannot make or receive calls For more information see Wireless Test Mode in Chapter 2 Press The display should show a 9 or 10 for signal strength If it does not see Chapter 5 Troubleshooting for help with range problems Press The display should show a 9 or 10 for voice quality If it does not see Chapter 5 Troubleshooting for help with range problems and or voice quality problems Periodically check the signal strength and voice quality as you walk away from the radio module Each time you press or you get a new reading When you see a signal strength of 3 you are at the edge of range for the MDW 9030P Pocketphone The distance will vary depending on the environment building structure and other factors The range in an average office building is 500 700 feet 152 5 213 5 m If however dense walls intervene the distance could be le
65. he Spare battery compartment of the battery charger and leave it there until the SPARE LED is steady green Remove the battery pack from the charger then reinsert it and leave it until the SPARE LED is steady green a second time Or with the battery pack in the handset insert the handset in the handset cradle press REFRESH and leave it there until the HANDSET LED is steady green Remove the handset from the handset cradle then reinsert it press REFRESH again and leave it until the HANDSET LED is steady green a second time Using the MDW 9030P Pocketphone 3 21 Follow these steps to ensure an uninterrupted supply of power to your MDW 9030P Pocketphone If you have only one battery pack be sure to refresh it at least once a week You can refresh it by Placing it in the Spare battery compartment of the battery charger Leaving it in the handset placing the handset in the handset cradle of the battery charger and pressing the REFRESH button If you have two battery packs exchange the packs between the handset and the Spare battery compartment at least once a week so that each battery pack is automatically refreshed Alternate the battery packs even if the handset battery never flashes the Battery icon in the handset display to indicate a low battery condition 3 22 Using the MDW 9030P Pocketphone Maintaining the MDW 9030P Pocketphone Important Safety Instructions Please see Important Safety Instru
66. he clip or the lanyard for hands free portability The MDW 9030P also has a headset connector to accommodate an optional headset You can be notified of an incoming call by either an alerter which rings or a vibrator or both There is a five line display that shows information you would see on a wired system phone s display with the exception of the time icons representing various handset functions such as the alerter and the vibrator and the status of up to 12 telephone lines The MDW 9030P provides Redial Hold Mute Transfer and Conference buttons and provides the capability to program additional features on unused line buttons Privacy Information The MDW 9030P Pocketphone is designed to protect the privacy and security of your voice conversation The phone uses continuously changing radio frequencies and digital encod ing techniques to make it impossible for eavesdropping to occur through the use of com mercially available analog radio scanners Where Can You Use Your PocketphoneP The MDW 9030P Pocketphone can be used in most typical office buildings in warehouses malls and even in outdoor areas such as loading docks The location of the radio module greatly affects the performance of the MDW 9030P so you should use the Wireless Test Mode described in Chapter 2 to determine the best place to install the radio module Repeat the tests several times with the radio module positioned in a different location each time To per
67. ide front cover of this book Go to Installation Self Test Installing the MDW 9030P Pocketphone Installation Self Test Upon installation the POWER and PASS LEDs on each radio module will light The radio modules then initiate a 2 minute self test and synchronization If a radio module s PASS LED does not light repower the module or its carrier Refer to Chapter 5 Troubleshooting if the PASS LED still does not light NOTE The RADIO LED also may light upon installation however since the RADIO LED has no significance during the self test ignore its operation The RADIO LED indicates a connection between the handset and the radio module it lights when the handset is being used as long as the battery pack in the handset is charged Go to Handset Installing the MDW 9030P Pocketphone 2 29 Handset This section explains how to install the handset battery pack change the communications system setting and fill out the handset label Inserting and Removing the Handset s Battery Pack To insert the battery pack into the handset insert the two small rectangular tabs located along the bottom back edge of the handset into the two rectangular holes along the bottom front edge of the battery pack Rectangular tabs Press the battery pack downward until it clicks into place Spring latch The battery pack must be charged prior to using the
68. instructions do not apply to System 25 System 75 System 85 and DEFINITY systems because in those systems features are assigned by the System Administrator 6 2 MDW 9030P Pocketphone Compatibility Communications System Compatibility This section describes some communications system dependent programming to help you optimize the performance of your MDW 9030P Pocketphone It also describes how the buttons on a wired phone for your communications system map to the buttons on your MDW 9030P Turn to the information appropriate to your communications system m PARTNER MERLIN m System 25 System 75 System 85 and DEFINITY PARTNER Systems Button Mapping for PARTNER Systems On PARTNER systems the MDW 9030P emulates an MLS 12D telephone Following is a diagram of the button assignments on an MLS 12D phone and the corresponding assignments on the MDW 9030P Pocketphone 2 oo oo o o zeam gH E HH E Intercom P oO oO 00 oO oO 00 Speakerphone ols oL HFAI MDW 9030P Pocketphone Compatibility 6 3 Setting the Line Ringing Options Use the following guidelines to ensure optimal voice quality when using MDW 9030P Pocketphones with a PARTNER PARTNER Plus or PARTNER II system in key mode extension that has a radio module in the control carrier to Ring 2 Set Line Ringing for each extension that has a radio module in the expansion c
69. king it onto the radio module mounting rod Slowly swing the radio module s card edge into the card edge connector on the back of the carrier When the card edge is fully seated a snap lock on the bottom of the radio module will engage Insert a telephone line cord into the bottom of each radio module Slide the telephone line cords through the cable manager slot on the left front of the carrier 2 22 Installing the MDW 9030P Pocketphone Insert the free end of each telephone line cord into the appropriate extension jack or terminal station connector on your communications system switch control unit refer to your communications system manual for the proper location Plug the carrier s AC adapter cord into the left side of the carrier Insert the carriers power cord into the AC adapter then plug the power cord into a properly grounded 3 prong wall outlet that is not controlled by an on off switch If appropriate you can wall mount the AC adapter using its attached wall mounting bracket A CAUTION Never connect or disconnect telephone line cords or insert or remove radio modules while the carrier is plugged into the wall outlet Verify that the carrier s Out of Syne LED is not lit If the LED is lit power down and then repower the carrier If the LED is still lit follow the suggestions in the Installation Problems
70. lation 6 foot 1 8 m Telephone Line Cord 8 foot 2 4 m NA NA 103786794 Supra 9030 Headset 3122 042A 3122 042A 407654490 Kit of Parts for Stand Alone D 182866 D 182866 107586828 Outside the continental U S contact your Lucent Technologies Representative or local Authorized Dealer Maintaining the MDW 9030P Pocketphone 4 5 Troubleshooting Procedures If you have a problem with your MDW 9030P Pocketphone you may be able to solve it by following the procedures included in this chapter If you cannot resolve the problem call for customer support as described on the inside front cover of this book The problems in this chapter are organized as follows Installation Handset Battery Voice Quality m Range Battery Charger Installation Problems Symptom Possible Causes Possible Solutions One or more Out of Expansion cable is installed 1 Verify that all expansion cables Sync LEDs are lit in the wrong IN or OUT jack are installed in the correct IN radio module PASS or is not fully inserted into the and OUT jacks LEDs are not lit or correct jack 2 Ensure that all expansion both cables are fully inserted into Carriers were not powered in mer jacks the correct order 3 Power down then repower the control carrier A telephone line cord was 4 Power down then repower the disconnected and recon expansion carriers in order from nected without powering left to right d
71. leep mode PRAEDI EAEN Sound clarity Selection rectangle 3 2 3 3 3 4 3 16 T a a aver 2 34 3 19 3 21 5 13 Spare battery pack about 1 6 3 6 327 Pete fae from the battery charger SPARE LED Specifications Cat Standby time 211c 2 System 25 Aos Talk time Testing beeps display Local Test Mode range signal strength sound clarit vibrator voice quality Wireless Test Mode Transfer button Triangle 3 4 3 5 IN 4 Index 513 12 3 15 Troubleshooting battery charger problems battery problems handset problems installation problems overview range problems voice quality problems V VIBR Vibrator enable disable icon test Voice quality maximum oo control problems W Wake up Warranty information Wireless Test Mode Battery Charger Wall Mounting Template Use the template below to position the screws for mounting your MDW 9030P Pocketphone battery charger 1 Cut out the template along the dotted line 2 Lightly affix the template to the wall with tape where you want to attach the battery charger If possible choose a location that will position at least one of the screw holes over a wall stud Mark the wall 4 Position a wall spacer on each of the two wood screws provided and insert the screws in the wall as far as they will go at the places you marked Note If you cannot locate a wall stud for one of the screw
72. line of sight to the operating area of the handset The radio module or carrier s should not be within 6 feet 1 8 m of equipment with microprocessors such as answering machines personal computers and fax machines control units communications system switches or other phones especially speakerphones competing radio devices such as wireless bar code scanners electromagnetic equipment such as electric motors or electrical main power feeds junction boxes circuit breaker panels fuse boxes or 220 volt power lines The radio module or carrier s should not share the same power line as equipment with microprocessors such as answering machines personal computers and fax machines or electromagnetic equipment such as electric motors If your communications system uses an uninterruptible power supply such as a backup generator you may want to connect the radio module or carrier s to that power supply Additional Rules for Installing a Single Radio Module Only Installing a single radio module on a shelf or desk is not recommended because it greatly reduces the range and quality of the transmission Install a single radio module within 3 feet 0 9 m of either side of and within 6 to 8 feet 1 8 to 2 4 m above a properly grounded 3 prong electrical outlet that is not controlled by an on off switch You can install a single radio module in a remote location using a telephone line cord to connect the radio module to the communications
73. ll placed on Hold The handset battery pack does not last as long as it used to under similar conditions The battery pack needs to be refreshed When the Battery icon flashes insert the handset with its battery into the handset cradle and press the REFRESH button or insert the handset battery pack into the Spare battery compartment until the SPARE LED is steady green 1 5 hours You get less than 3 hours of talk time when you use a battery pack that was refreshed The battery pack needs to be refreshed a second time Refresh the battery pack 5 6 Troubleshooting Voice Quality Problems Symptom Possible Causes Possible Solutions Handset voice quality and range are not as good as they were before A competing radio device for example a wireless bar code scanner has been installed in the area Both products are competing for the same air space and will conflict when both are being used Place the handset in Wireless Test Mode as described in Chapter 2 If the signal strength and voice quality readings are low look for a newly installed radio device nearby Remove it or move your handset s matching radio module at least 6 feet 1 8 m away from the potential interference Radio modules are out of synchronization Antenna of the radio module is too close to the ceiling Fora single carrier installation power down then repower the carrier Fo
74. n ANN17B Hybrid pack for DEFINITY G2 G2 1 and G2 2 depending upon the actual hardware configuration NOTE For DEFINITY G2 1 and G2 2 General Terminal Administration GTA can be used to set up custom set types so that administration can be done using that custom set type System 25 users cannot program Recall for use with systems such as Centrex Only the System Administrator can assign features Use the following guidelines Do not assign the following features Auto Answer Inspect Directory Next Local Call and Manual Callback Queuing If programming the Flex DSS or Repertory Dial feature dial the number to be recorded and push the button you are assigning to the feature You will hear 3 short beeps and a dial tone to confirm programming If you are programming numbers for the Station Speed Dial feature dial the numbers to be stored then dial the Personal Speed Dialing code through AOO including the Listen for a confirmation tone followed by a dial tone It is recommended that you do not use features that require visuals to be updated while the set is turned off Some features such as Send All Calls provide visual indication that the feature is turned on Make users aware that if they turn off the handset when using such a feature they may forget that the feature is on MDW 9030P Pocketphone Compatibility 6 9 Button Mapping for DEFINITY Systems System 25 System 75 and System 85 On DEFINI
75. n off the mute When placed in the battery charger s handset cradle the handset does not turn off Battery charger is plugged into an electri cal outlet controlled by a switch and the switch is turned off Plug the battery charger into an outlet not controlled by a switch Battery charger s power cord is not inserted or is not inserted properly Unplug the power cord AC adapter from the electrical outlet Disconnect the power cord AC adapter from the battery charger Carefully reconnect the power cord AC adapter to the battery charger Plug the power cord AC adapter back into the electrical outlet Handset does not ring or vibrate Alerter is disabled and vibrator is disabled Enable the alerter and or the vibrator Troubleshooting 5 5 Battery Problems Symptom Possible Causes Possible Solutions The Battery icon ap pears in the handset display This is normal operation for the MDW 9030P Pocketphone No action is required The Battery icon flashes in the handset display and the handset beeps twice Battery power is low You have 5 minutes or less of talk time left Either Complete your call turn the handset off and recharge the battery pack a If you have a fully charged spare battery pack place your call on Hold Swap the battery packs Wait 6 to 10 seconds then turn the handset on and proceed as you would for any ca
76. n or puncture the battery Like other batteries of this type if it is burned or punctured it could release toxic material that could cause injury Do not dispose of it in household garbage For information about recycling or proper disposal consult your local solid waste garbage collection or disposal organization Installing the Battery Charger If you are wall mounting the battery charger follow Steps 1 through 7 If you are desk mounting the battery charger follow only Steps 1 5 and 7 Check to make sure the battery charger s power cord is unplugged from the wall outlet before continuing If you are desk mounting skip to Step 5 To wall mount place the battery charger s wall mounting template located on the last page of this book against the wall Choose a location backed by a wooden stud if unavailable use toggle bolts instead of the supplied wood screws Hold the template straight use a level if needed Mark the locations for the two wall mounting screws and then remove the template from the wall Lightly tap a nail into the wall to start the holes Place the screw through the wall spacers so that the screw head nests in the indenta tion on the spacer Start the screws and screw them in until the wall spacers rest against the wall Installing the MDW 9030P Pocketphone 2 33 Insert the battery charger s power cord AC adapter into the battery charger If you are desk mounting the battery charger skip to
77. nd you can reduce the number of sometimes costly phone calls you must return TransTalk 9000 System Your wireless phone s handset is linked with your communications system through a match ing radio module nofthrough the battery charger where the handset sits for charging Each handset can be used only with the radio module packaged with the handset The handset and the radio module each have the same unique security code and serial number on the bottom of the radio module and inside the battery compartment of the handset to identify the matching pair And there is built in and secure automatic registration between the handset and radio module so that your system is ready to use after powering up Your TransTalk system may have from 1 to 18 wireless phones In order to use multiple wireless phones within the same zone area of coverage you also need a carrier also known as a backplane A carrier holds up to six radio modules and synchronizes radio signals for proper operation of multiple phones ensuring consistent voice quality and range Up to three carriers can be linked to support up to 18 wireless phones in a single zone linked carriers are automatically synchronized with each other Introduction 1 1 The TransTalk 9000 system enables you to use several different phone and carrier models in the same zone but there are some compatibility issues to consider You need to know the following The name of the MDW phone 9000 90
78. nication services accessed through the system Warranty and Repair Information A 1 m Abuse misuse or negligent acts or omissions of the customer and persons under the customer s control or Acts of third parties and acts of God LUCENT TECHNOLOGIES S OBLIGATION TO REPAIR REPLACE OR REFUND AS SET FORTH ABOVE IS YOUR EXCLUSIVE REMEDY EXCEPT AS SPECIFICALLY SET FORTH ABOVE Lucent Technologies ITS AFFILIATES SUPPLIERS AND DEALERS MAKE NO WARRANTIES EXPRESS OR IMPLIED AND SPECIFICALLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Limitation of Liability Except as provided below the liability of Lucent Technologies and its affiliates and suppliers for any claims losses damages or expenses from any cause whatsoever including acts or omissions of third parties regardless of the form of action whether in contract tort or otherwise shall not exceed the lesser of 1 the direct damages proven or 2 the repair cost replacement cost license fee annual rental charge or purchase price as the case may be of the equipment that directly gives rise to the claim Except as provided below Lucent Tech nologies and its affiliates and suppliers shall not be liable for any incidental special reliance consequential or indirect loss or damage incurred in connection with the equipment As used in this paragraph consequential damages include but are not limited to the following lost pro
79. nications systems however you must carefully note the functional differences between your wireless phone and the phone type identified in the table on the previous page Differences are summarized on the following pages Some systems do not support display features In these cases the display is not available the MDW 9030P works as a nondisplay set Programming Features for PARTNER MERLIN and MERLIN LEGEND Systems On all PARTNER MERLIN and MERLIN LEGEND systems you can assign a feature to an available button a button that does not have a line or another feature assigned to it 1 To enter programming mode turn on the handset press hiercom then press followed by 2 Press the Select button 4 to move the Selection rectangle to the row of line indica tors containing the available button Press the Column button A under the button that you want Program the feature using the procedure described in the manual for your PARTNER MERLIN or MERLIN LEGEND communications systems NOTE Some features provide a visual indication in the handset display that the feature is turned on Be aware that if you turn off the handset while using one of these features you may forget that the feature is on To verify the status of a such a feature you can simply press the 4 button to wake up the phone and activate the display 5 To exit programming mode press followed by or turn off the handset NOTE The above
80. o help determine proper placement of the radio module To perform the tests all you need is an electrical outlet for the radio module and a charged battery pack in the handset you do not need a communications system switch control unit The tests are described in Wireless Test Mode later in this chapter General Positioning Rules Failure to observe the following rules regarding location and use will result in poor performance of your MDW 9030P Pockeiphone Position the radio module or carrier s in a central location relative to the handset s usage area leaving at least 6 feet 1 8 m between the radio module or carrier s and the commu nications system switch control unit or other wired phones If your switch control unit is located in a remote location you may have to run a telephone line cord from your switch control unit to the centrally positioned radio module or carrier s The line cord maximum length is 1 000 feet 333 m of 26 gauge cable The radio module or carrier s should be placed high on the wall for optimum voice quality and range Allow 6 12 inches 15 2 30 5 cm of space between the top of the antenna on the radio modules and the ceiling The radio module or carrier s should never be installed above a drop suspended ceiling Installing the MDW 9030P Pocketphone 2 9 2 10 The radio module or carrier s should not be within 3 feet 9 m of any large metal object and should not have metal objects in the
81. one jacks before cleaning Clean exposed parts with a soft damp cloth Do not use liquid or aerosol cleaners m Unplug this product from the wall outlet remove the telephone line cord from the modular wall jack or communications system switch control unit and refer servicing to qualified service personnel under the following conditions When the power cord or plug is damaged or frayed If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped and the housing has been damaged m This product should be serviced by or taken to a qualified service center when service or repair work is required Do not open the product there are no user serviceable components inside Always unplug the power cord AC adapter for the carrier or carriers from the wall outlet when Removing a radio module Moving a radio module to a new slot in the carrier Installing the MDW 9030P Pocketphone 2 3 Installing a new radio module Connecting or disconnecting telephone line cords Adding a carrier Use only the type of battery pack shipped with this product A WARNING The rechargeable battery pack may contain elements that
82. ons system you are using see button mapping for the appropriate communications system switch in Chapter 6 MDW 9030P Pocketphone Compatibility The status indicators show either a truncated triangle or a rectangle signifying activity as follows PARTNER Systems A rectangle is the equivalent of a red LED on a wired system phone A truncated triangle is the equivalent of a green LED on a wired system phone All Other Systems A rectangle is the equivalent of a green LED on a wired system phone A truncated triangle g is the equivalent of a red LED on a wired system phone Using the MDW 9030P Pocketphone 3 5 Range Indicators For maximum range and voice quality always fully extend the antenna before placing or answering acall The antenna must be either fully retracted for short range or fully extended for maximum range to use the Pocketphone The handset provides an audible and a visual signal to alert you when the handset is near the end of the range of the radio module Depending on how far away the handset is from the radio module the signals function as follows m The handset emits two beeps and flashes the RANGE indicator continuously Out of optimal range You have walked into an area that is near the end of the operat ing range of the radio module You can continue your conversation or initiate a call but you are likely to experience a degradation in voice quality
83. ontrol carrier first and then power the expansion carriers in order from left to right If the problem persists call for help The radio module is mal functioning Replace the radio module See Customer Support on the inside front cover of this book 5 2 Troubleshooting Installation Problems continued Symptom Possible Causes Possible Solutions After plugging the carrier into an electrical outlet the PASS LED of one or more radio modules does not light Radio modules are out of synchronization Power down the carrier and repower it If you have multiple carriers repower the control carrier first and then power the expansion carriers in order from left to right If the problem persists call for help A radio module is malfunc tioning 1 Remove all but one radio module from the carrier See Removing a Radio Module from the Carrier in Chapter 4 2 Test each radio module indi vidually verifying that the POWER and PASS LEDs on each radio module light when the carrier is powered 3 If the PASS LED does not light the radio module is malfunction ing Replace the radio module and handset A defective radio module was replaced and now all the handsets have less range than before and the voice quality has deteriorated The radio module was in serted without first powering down the carrier The carrier is out of synchronization
84. or carrying digital wireless telephones to ensure that there is ample distance between the digital wireless thelephone and the pacemaker by not placing the phone next to the pacemaker implant for example in a shirt or a coat pocket directly over the pacemaker implant when the phone is on and ready to receive a call and holding it to the ear opposite the side of the body where the pacemaker is implanted when using the phone Consult your physician or medical device manufacturer to determine if additional precautions are necessary Hearing Aid Compatibility Most electronic equipment such as equipment in hospitals is shielded from RF energy However RF energy from wireless telephones may affect some electronic equipment Although the TransTalk wireless telephone is compatible with inductively coupled hearing aids you should consult your physician or hearing aid manufacturer to determine if your hearing aid is adequately shielded from external RF energy The operation of inad equately shielded medical devices may be adversely affected when a portable wireless telephone is operating in close proximity Installing the MDW 9030P Pocketphone Basic Safety Precautions for Installation and Use Always follow these basic safety precautions when installing or using this product to reduce risk of injury from fire or electric shock A WARNING Installation of this equipment for In Range Out of Building IROB conditions requires the use of pro
85. ote While in Local Test Mode the MDW 9030P cannot make or receive calls 1 Make sure the handset is turned off 2 Press and hold the Select button 4 for three seconds 3 While still holding 4 press Oof The handset beeps twice and the display shows the handset settings indicating you are in Local Mode While in Local Mode the MDW 9030P can still receive notification of incoming calls 4 Press to enter Local Test Mode The handset emits two beeps the vibrator vibrates and all indicators on the display appear including the rectangles and truncated triangles as shown below Local Test Mode MSG rance ON MBE X mute la a a A A A A A A A A m If the beeps do not sound the vibrator does not vibrate or the indicators do not appear repeat Steps 1 4 If you still have problems call for customer support as described on the inside front cover of this book 3 Press once to exit both Local Test Mode and Local Mode You must exit Local Test Mode to reinstate proper call handling 3 12 Using the MDW 9030P Pocketphone Using Wireless Test Mode You can determine sound clarity signal strength and voice quality using Wireless Test Mode You can also use Wireless Test Mode to identify which radio module matches your handset NOTE Ignore anything that displays if you press or while in Wireless Test Mode These displays
86. ou have a post warranty service contract Lucent Technologies service is provided under the terms of that contract To significantly reduce unexpected repair costs after the warranty period you can pur chase a post warranty service contract from Lucent Technologies If you do not have a contract Lucent Technologies service is provided on a time and materials basis by calling for customer support as instructed on the inside front cover of this book A contract pro vides to you within the applicable coverage period and response times service calls with no charge for parts and labor on covered repairs To order a post warranty service con tract call 1 800 247 7000 in the continental U S only If you leased your system from Lucent Technologies Business Day service is included in your lease If you purchased or leased your system through a Lucent Technologies Authorized Dealer contact your dealer for repairs Warranty and Repair Information A 3 Regulatory Information This appendix contains information about the Federal Communications Commission and Industry Canada FCC Part 15 Rules The Lucent Technologies MDW 9030P Wireless Pocketphone has been tested and has been found to comply with FCC Part 15 Rules These specifications are designed to provide reason able protection against harmful interference in a commercial or residential installation This wireless telephone generates uses and can radiate radio frequency energy an
87. own and repowering the carrier s Troubleshooting 5 1 Installation Problems continued Symptom Possible Causes Possible Solutions After plugging the radio module or carrier into an electrical outlet one or more radio module POWER and PASS LEDs do not light Radio module or carrier s is plugged into an electrical outlet controlled by a switch Plug the radio module or carrier s into an outlet not controlled by a switch Power cord of radio module is not inserted properly Unplug the radio module s power cord AC adapter from the electrical outlet and from the radio module Carefully reinsert the power cord AC adapter into the radio module and into the electrical outlet Repeat for each radio module Power cord of carrier s is not inserted properly Unplug the carriers power cord from the electrical outlet Unplug the AC adapter from the carrier and from the power cord Carefully reinsert the AC adapter into the carrier and into the power cord Plug the power cord back into the electrical outlet Repeat for each carrier Power cord of radio module or carrier s is defective Call for help After plugging the radio module into an electrical outlet the radio module s POWER LED lights but the PASS LED does not light Radio modules are not synchronized properly Power down the carrier and repower it If you have multiple carriers repower the c
88. pack is defec tive 4 Insert the questionable battery Wait one minute If the HAND pack in the handset and place the handset in the handset cradle SET LED flashes red order a new battery pack Troubleshooting 5 15 Battery Charger Problems continued Symptom Possible Causes Possible Solutions SPARE LED flashes red Battery pack is defective If you have a battery pack in the handset and one in the Spare battery compartment remove both battery packs from the charger to clear the red flashing LED Then test each battery pack separately as follows 1 Insert the battery pack in handset and place the handset in the battery charger s handset cradle 2 Wait one minute If the HANDSET LED flashes red order anew battery pack The contacts on the battery pack or in the battery charger s Spare battery compartment are dirty 1 Verify that there are no obstructions on the battery pack or battery charger contacts 2 Unplug the charger and clean the contacts with a soft eraser 3 Clean the battery pack contacts with a soft eraser The battery pack is not seated properly in Spare battery compartment Reseat the battery pack in the battery charger s Spare battery compartment as described in Chapter 3 5 16 Troubleshooting MDW 9030P Pocketphone Compatibility Programming and Call Handling Instructions The MDW 9030P Pocket
89. packs from the charger to clear the red flashing LED Then test each battery pack separately as follows 1 Place the battery pack in the battery charger s Spare battery compartment 2 Wait one minute If the SPARE LED flashes red orden a new battery pack The contacts in the hand set cradle or on the battery pack are dirty Handset is not seated properly in battery charger s handset cradle 2 Unplug the charger and Verify that there are no obstructions on the handset or battery charger contacts clean the contacts with a soft eraser 3 Clean the handset contacts with a soft eraser Reseat the handset in the battery charger s handset cradle as described in Chap ter 3 5 14 Troubleshooting Battery Charger Problems continued Symptom Possible Causes Possible Solutions SPARE LED on battery charger does not light when the battery pack is placed in Spare battery compartment The battery pack is not seated properly in Spare battery compartment Reseat the battery pack in the battery charger s Spare battery compartment The contacts on the battery pack or in the Spare battery compartment are dirty k Verify that there are no Unplug the charger and Clean the battery pack obstructions on the battery pack or battery charger contacts clean the contacts with a soft eraser contacts with a soft eraser The battery
90. phone can display the status of up to 12 telephone lines but the number of lines supported by compatible communications system switches varies After you have installed your MDW 9030P and understand the controls and displays use the programming and call handling instructions that come with your communications system follow the user instructions for the phone type identified below For this release Of this communications system R1 R2 R3 R4 PARTNER R1 R3 R4 PARTNER Il R1 R2 R3 R4 PARTNER Plus FP 1 amp 2 MERLIN 206 410 FP 2 MERLIN 820 FM 1 2 3 4 amp 5 MERLIN 1030 3070 FM 1 2 R3 MERLIN II R1 R2 MERLIN Plus R1 R1 1 R2 MERLIN LEGEND R2 1 R3 R1V1 R1V2 R2 System 25 R3V1 R38V2 R8V3 R1V1 R1V2 R1V3 System 75 R2V1 R2ve2 System 85 R2V3 R2V4 G1 G2 G3 DEFINITY Use the instructions for a MLS 12D_ phone Apparatus code 7311H BIS 22D phone Apparatus code 7315H Legend R Release V Version FP Feature Package FM Feature Module G Generic PARTNER Plus or PARTNER II Release 4 1 communications system users can order documenta tion for MLS telephones by calling 1 800 457 1235 or 1 317 361 5353 and asking for Order Number 107794331 MDW 9030P Pocketphone Compatibility 6 1 NOTE The MDW 9030P Pocketphone is fully compatible with the PARTNER family of commu nication systems For the remaining commu
91. ra multiple carrier installation 1 Verify that all expansion cables are installed in the correct IN and OUT jacks 2 Verify that all expansion cables are fully inserted into their jacks 3 Power down then repower the control carrier 4 Power down then repower the expansion carriers in order from left to right Reinstall the radio module or carrier s so that the radio module antenna is 6 12 inches 15 2 30 5 cm from the ceiling You have a malfunc tioning radio module 1 Remove all but one radio module from the carrier See Removing a Radio Module from the Carrier in Chapter 4 2 Test each radio module individually verifying that the POWER and PASS LEDs on each radio module lights when the carrier is powered 3 If the PASS LED does not light the radio module is malfunctioning Re place the radio module and handset Voice quality ina specific location is poor and noisy Handset is too close to the carrier s Move the handset at least 6 feet 1 8 m away for a one or two carrier setup or 10 feet 3 1 m away for a three carrier setup Troubleshooting 5 7 Voice Quality Problems continued Symptom Possible Causes Possible Solutions Voice quality for calls is lower than expected Volume is too low at any setting and there is noise on the line The handset antenna is only partially extended Fully extend the handset antenna There are
92. rength press The display shows the signal strength SIG for both the handset HS and the base B the radio module at the moment that was pressed using a number from 1 to 10 as shown in the following display Installing the MDW 9030P Pocketphone 2 11 2 12 The higher the number the stronger the signal as shown in the following table You can press again to show a subsequent signal strength reading Each time you press C you get anew reading Display Number Signal Strength Is ere Strong Strong Strong Very good Very good Good Good to Fair Fair Near end of range N V AJAJ oN ojo Near end of range loss of link 7 To determine voice quality press The display shows the voice quality QUAL for both the handset HS and the base B the radio module using a number from 1 to 10 as shown in the following display The higher the number the better the voice quality as shown in the table below A low number may indicate potential interfering devices such as another radio transmitter in the area You can press again to show a subsequent voice quality reading Each time you press you get a new reading Display Number Voice Quality Is 10 Very good Very good almost error free 8 Errors but not noticeable in normal speech 7 Errors but not noticeable in normal speech oticeable noise oticeable
93. rier on its feet towards the back of the shelf or desk making sure it is in a stable position Be sure the telephone line cords come out the rear exit slots in the back of the unit Arrange the power cord and telephone line cords beneath the shelf or desk so no one can step on them or trip over them Insert the carriers power cord into the AC adapter then plug the power cord into a properly grounded 3 prong wall outlet that is not controlled by an on off switch If appropriate you can wall mount the AC adapter using its attached wall mounting bracket A CAUTION Never connect or disconnect telephone line cords or insert or remove radio modules while the carrier is plugged into the wall outlet Verify that the carrier s Out of Syne LED is not lit If the LED is lit power down and then repower the carrier If the LED is still lit follow the suggestions in the Installation Problems section of Chapter 5 Troubleshooting If the LED is still lit call for help as described on the inside front cover of this book Go to Installation Self Test Installing the MDW 9030P Pocketphone E ae j u00 Installing a Single Carrier on a Wall Install high on wall leaving 6 12 inches 15 2 30 5 cm between antennas and
94. s continued Symptom Possible Causes Possible Solutions You are on a Call and you hear radio interference when another call rings Communications system in key mode has all lines set to ring An incoming call wakes up all of the other radio modules at the same time to ring the other phones Refer to Chapter 6 MDW 9030P Pocketphone Compatibility to reset line ringing options Voice quality for a call in progress degrades for more than 6 seconds PARTNER PART NER Plus PART NER II in key mode MERLIN MERLIN Plus and MERLIN II phone systems only Line ringing options are incorrectly set for extensions with radio modules in the first expansion carrier Refer to Chapter 6 MDW 9030P Pocketphone Compatibility to reset line ringing options Troubleshooting 5 9 Range Problems Symptom Possible Causes Possible Solutions Handset voice quality and range are not as good as they were before Continued on next page A competing radio device for example a wireless bar code scanner has been installed in the area Both products are competing for the same air space and will conflict when both are being used Radio modules are out of synchronization Place the handset in Wireless Test Mode as described in Chapter 2 If the signal strength and voice quality readings are low look for a newly installed radio device nearby R
95. s use molly bolts or another type of hollow wall fastener Be sure to place the wall spacers on the screws before inserting them permanently 1 5 inches 3 81 cm center to center Lucent Technologies 503 801 160 Comcode 107972010 Issue 2 March 1997
96. section of Chapter 5 Troubleshooting If the LED is still lit call for help as described on the inside front cover of this book Go to Installation Self Test Installing the MDW 9030P Pocketphone 2 23 2 24 Installing Multiple Carriers Install each carrier high on wall leaving 6 12 inches 15 2 30 5 cm between antennas and ceiling Install each carrier 1 foot 0 3 m optimal to 4 feet 1 2 m from its neighboring carrier Never install or remove a radio module from a carrier that is plugged into a wall outlet hot insertion See Key Components earlier in this chapter for additional picture detail Perform the tests described in Wireless Test Mode earlier in this chapter to determine the optimal placement of the radio module To perform the tests all you need is an electrical outlet for the radio module and a charged battery pack in the handset Check to make sure the carrier s power cord is unplugged from the wall outlet before continuing Choose a location backed by a wooden stud for the carrier if unavailable use toggle bolts instead of the supplied wood screws IMPORTANT The leftmost carrier must be the control carrier See Setting the Control Expansion DIP Switch earlier in this chapter Place the
97. settings indicating that you are now in Local Mode While in Local Mode the MDW 9030P can still receive notification of incoming calls If the vibrator is enabled the VIBR icon appears in the display For example If the vibrator is disabled no icon appears 4 Press V on the dialpad to enable or disable the vibrator Press to exit Local Mode Note Both the alerter and the vibrator can be disabled at the same time In this case the only notification you have of an incoming call is that a line status indicator a truncated triangle or a rectangle depending on your communications system flashes in the display Enabling or Disabling Line Preselection Line Preselection lets you choose the line or button you want to use before turning the handset on For example Suppose your phone is ringing but you want to pick up a call that is holding on another line instead of the ringing call In normal operation the communi cations system automatically connects you to the ringing line as soon as you turn on the handset With Line Preselection enabled you can select the line you want to connect to before turning on the handset Note Under certain conditions the communications system tries to turn on a speaker for example if you use Line Preselection to select a button programmed for speed dialing Since the MDW 9030P Pocketphone has no speaker the system causes the ON icon in the handset display to flutter You must press to
98. ss With a signal strength of 3 press to check the voice quality When the voice quality is 7 or 8 the voice connection should be satisfactory This is the edge of your usable range The following diagram illustrates this Performance Range test Close Up Test 10 to 15 feet 3 1 to 4 6 m Signal Strength 9 to 10 Voice Quality 9 to 10 Edge of Usable Range Test gt Signal Strength 3 Voice Quality 7 to 8 3 14 Using the MDW 9030P Pocketphone Waking Up the Phone In addition to On and Off the MDW 9030P has an energy saving sleep or standby mode The MDW 9030P goes to sleep 15 seconds after activity ceases that is after an alert stops ringing or after you hang up The and amp buttons wake up the phone The headset and handset buttons turn the phone on and the Select button 4 signals the phone that activity is occurring You can activate the display to see whether you have a message or to check whether your alerter is enabled without actually turning the phone on if the communica tions system is very busy for instance by pressing 4 Making a Call To make a call using your MDW 9030P use the following procedure 1 Press the handset button or the headset button if you have the headset attached to turn the phone on The MDW 9030P seizes an available line and a truncated triangle or a small rect angle depending on your communications system appears around that line
99. system switch control unit IROBs must be used for out of building installations A CAUTION A radio module cannot be installed outdoors Additional Rules for Installing One or More Carriers Install carrier s within 15 feet 5 m of either side of and within 6 to 8 feet 1 8 to 2 4m above a properly grounded 3 prong electrical outlet that is not controlled by an on off switch Choose a location where handset users will not approach the carrier s within a radius of 6 feet 1 8 m for 1 or 2 carriers or 10 feet 3 m for 3 carriers When installing multiple carriers Install multiple carriers 1 foot 0 3 m optimally to 4 feet 1 2 m apart Install multiple carriers on the same horizontal axis do not install one carrier higher or lower than another Install the control carrier as the leftmost carrier using only the expansion cables provided Slot 6 of a carrier that has another carrier to the right of it must always contain a radio module to pass the synchronization signal to the next carrier A CAUTION Carrier s cannot be installed outdoors Go to Wireless Test Mode Installing the MDW 9030P Pocketphone Wireless Test Mode You can determine sound clarity signal strength and voice quality using Wireless Test Mode You should use Wireless Test Mode to help you locate the best place to install the radio module s to optimize the performance of your MDW 9030P Pocketphone Repeat
100. t are not in good working order Repair or replacement parts may be new or refurbished and will be provided on an exchange basis If Lucent Technologies determines that your system cannot be repaired or replaced Lucent Technologies will remove the system and at your option refund the purchase price of your system or apply the purchase price towards the purchase of another Lucent Technologies system If you purchased your system directly from Lucent Technologies Lucent Technologies will perform warranty repair in accordance with the terms and conditions of the specific type of Lucent Technologies maintenance coverage you selected A written explanation of Lucent Technologies s types of maintenance coverage may be obtained from Lucent Technologies by calling 1 800 247 7000 in the continental U S only If you purchased your system from an Lucent Technologies Authorized Dealer contact your dealer for the details of the maintenance plan applicable to your system This Lucent Technologies limited warranty covers damage to the system caused by power surges Unless otherwise expressly agreed to in a written agreement signed by Lucent Technologies Lucent Technologies will not be responsible under this limited warranty for damages resulting from Failure to follow Lucent Technologies s installation operation or maintenance instruc tions Unauthorized system modification movement or alteration Unauthorized use of common carrier commu
101. t side of each carrier Insert each carrier s power cord into its AC adapter If appropriate you can wall mount each AC adapter using its attached wall mounting bracket iih a 5 ole ll Installing the MDW 9030P Pocketphone 2 27 2 28 Plug each carriers power cord into one of the following power sources that is not controlled by an on off switch Properly grounded 3 prong wall outlets m Surge suppressor strip Power the carriers as follows If the carriers are plugged into Then one surge suppressor strip power the strip Result All carriers will turn on simultaneously wall outlets plug in the power for all carriers in this order fa ala oj ALLL ALP Control Carrier A CAUTION Never connect or disconnect expansion cables or telephone line cords or insert or remove radio modules while the carrier is plugged into the wall outlet Verify that the carriers Out of Syne LEDs are not lit If an LED is lit power down and then repower the carriers as described in Step 18 If the LED is still lit follow the suggestions in the Installa tion Problems section of Chapter 5 Troubleshoot ing If the LED is still lit call for help as described on the ins
102. tectors See the documentation that came with your communications system for more information A CAUTION This equipment is for installation on Lucent Technologies PARTNER PARTNER Plus PARTNER II MERLIN MERLIN Plus MERLIN II MERLIN LEGEND System 25 System 75 System 85 and DEFINITY communications systems only Read and understand all instructions in this book before using this product Observe all warnings and instructions marked on the product m Do not use the product near water or when you are wet If the product comes in contact with any liquids unplug the power cord and telephone line cords immediately Do not plug the product back in until it has dried thoroughly m Never push objects of any kind into this product through housing slots since the objects may touch hazardous voltage points or short out parts that could result in a risk of electric shock Never spill liquid of any kind on the phone f you suspect a gas leak report it immediately but use a phone away from the area in question The phone s electrical contacts could generate a tiny spark While unlikely it is possible that this spark could ignite a heavy concentration of gas This product is not approved for use in areas labeled by the Occupational Safety and Health Administration OSHA as explosive environments Only Explosive Atmosphere Telephones may be used in such hazardous environments m Unplug this product from wall outlets and teleph
103. the Voice Announce feature must be disabled It is recommended that you use MERLIN 206 410 820 systems installed with Feature Package 2 with your wireless phone so that you can disable that feature Since the MDW 9030P has no speaker function it should not be assigned to a paging group To program the Ringing Option feature use the triangle and rectangle indicators in the display as the equivalent of red and green LEDs respectively For MERLIN II system users if you program an Auto Intercom button idle line preference must be set to intercom If any of your incoming lines has the call waiting feature use the Recall feature letter C in the display and press it before you pick up a waiting call You can dial G before you pick up a waiting call on the following MERLIN 206 410 820 systems only with Feature Package 2 and all MERLIN Plus MERLIN II and MERLIN 1030 3070 systems Pressing the button disconnects the call The button on the MDW 9030P allows you only to enter programming mode It does not work when using MERLIN LEGEND system features To use MERLIN LEG END system feature codes with this phone program any available button as a System Feature button This enables you to use the wide array of MERLIN LEGEND system features by turning the set on pressing the System Feature button and dialing the appropriate code number MDW 9030P Pocketphone Compatibility 6 5 Button Mapping for MERLIN Syst
104. the line or button you want to use press 4 one or more times until the rectangle encloses that row See Column and Select Buttons earlier in this chapter for more information 3 Press the A button that corresponds to the line or button within the Selection rectangle that you want to select You are connected to the line or you have access to the button you chose To deselect the line or button press Oof For information about assigning features to buttons see Programming Features for PART NER MERLIN and MERLIN LEGEND Systems in Chapter 6 Preselecting a Line You may sometimes want to select a line other than the line to which the communications system automatically connects you To preselect a line you must first enable Line Preselection See Enabling or Disabling Line Preselection earlier in this chapter Once Line Preselection is enabled use the following procedure 1 If the handset is asleep press 4 to wake it up and activate the display 2 Ifthe Selection rectangle in the handset display is not surrounding the row that includes the line you want to use press 4 repeatedly until the rectangle encloses that row See Column and Select Buttons earlier in this chapter for more information 3 Press the A button that corresponds to the line within the Selection rectangle that you want to select The ON icon flashes in the display and the handset emits double beeps 4 Press n 0f The ON icon displ
105. the phone to your belt or purse strap To attach the clip to the battery pack do the following Remove the battery pack from the hand set as described in Inserting and Removing the Handset s Battery Pack in Chapter 2 I l Place the two metal tabs on the clip into the slots on the battery pack with the hooks toward the bottom of the battery pack Slide the clip toward the bottom of the battery pack to engage the hooks Reinsert the battery pack in the handset as described in Inserting and Removing the Handset s Battery Pack in Chapter 2 Using the MDW 9030P Pocketphone 3 7 Antenna The MDW 9030P Pocketphone comes with a user replaceable flexible retractable antenna For maximum range and voice quality always fully extend the antenna before placing or answering a call You can receive a call if you are within range of the radio module without extending the antenna but you may get a RANGE indication The antenna must be fully extended for optimal performance Changing the Handset Settings You can use Local Mode to change the handset settings for these functions Communications system button mapping m Vibrator m Line Preselection m Alerter Local Mode also gives you access to Local Test Mode which enables you to test the alerter vibrator and display and Wireless Test Mode which enables you to test sound clarity signal strength and voice quality While in Local Mode the MD
106. the tests all you need is an electrical outlet for the radio module and a charged battery pack in the handset Check to make sure the carrier s power cord is unplugged from the wall outlet before continuing Remove the plastic cap covering each radio module s card edge before installing the radio modules in the carrier Starting from the leftmost slot 1 insert each radio module into the carrier by hooking it onto the radio module mounting rod Slowly swing the radio module s card edge into the card edge connector on the back of the carrier 2 18 Installing the MDW 9030P Pocketphone When the card edge is fully seated a snap lock on the bottom of the radio module will engage Insert a telephone line cord into the bottom of each radio module Slide the telephone line cords through the rear exit slots on the bottom of the carrier Cords originating from Modules 1 and 6 can share exit slots with cords from Modules 2 and 5 respectively Insert the free end of the telephone line cord into the appropriate extension jack or terminal station connector on your communications system switch control unit refer to your communications system manual for the proper location Installing the MDW 9030P Pocketphone 2 19 2 20 Insert the carrier s AC adapter cord into the left side of the carrier Place the car
107. the tests several times with the radio module positioned in a different location each time By performing the tests as you walk around the area in which the handset will be used you can determine the handset s range and the voice quality throughout the area of coverage To perform the tests all you need is an electrical outlet for the radio module and a charged battery pack in the handset You can perform the tests multiple times and in any order and you can exit at any time by pressing n of NOTE Ignore anything that displays if you press or while in Wireless Test Mode These displays are for Lucent Technologies technicians use only 1 Make sure the handset is turned off 2 Press and hold the Select button C4 for three seconds 3 While still holding press Oof The handset beeps twice and the display shows the handset settings indicating you are in Local Mode While in Local Mode the MDW 9030P can still receive notification of incoming calls 4 Press W Q to enter Wireless Test Mode WIRELESS TEST appears on the top line of the handset display The handset beeps twice and vibrates then you hear a simulated dial tone This dial tone continues until you exit Wireless Test Mode While in this mode the MDW 9030P cannot make or receive calls 5 To determine sound clarity listen to the simulated dial tone as you walk around A clear steady tone indicates good sound clarity 6 To determine signal st
108. to lock it into place Note Do not remove the Q plastic cap covering the radio module s card p edge ee Lt 0 N Installing the MDW 9030P Pocketphone 2 13 Insert one end of the telephone line cord into an extension jack or terminal station connector on your communications system switch control unit refer to your communications system manual for the proper location Insert the radio module s power cord into the side of the radio module Insert the other end of the telephone line cord into the bottom of the radio module Plug the power cord AC adapter into a properly grounded 3 prong wall outlet that is not controlled by an on off switch A CAUTION Never connect or disconnect the telephone line cord while the radio module is plugged into the wall outlet Go to Installation Self Test 2 14 Installing the MDW 9030P Pocketphone Setting the Power Level If you are installing one or more carriers in a strip mall high rise office building or similar environment the MDW 9030P Pocketphones may interfere with other wireless products in use f this is the case you may need to adjust the range of the carriers to prevent overlapping with the other wireless products follow the instructions in this section m f this is not the case skip this section and go to Setting the Control Expansion DIP Switc
109. to the button near the dialpad Answering Calls with a Headset When you receive a call you will hear a ringing tone or feel a vibration coming from the handset you will not hear a tone from the headset itself To answer the call press either the headset On Off button near the antenna or the button near the dialpad Using the MDW 9030P Pocketphone 3 17 Placing Calls with a Headset To place a call with a headset 1 Press the On Off button near the antenna or the button near the dialpad to access an available line The microphone and earpiece in the handset are disabled 2 Dial the call as you would on a wired system phone 3 Press either the On Off button near the antenna or the button near the dialpad to end the call 3 18 Using the MDW 9030P Pocketphone The Battery Charger The battery charger charges battery packs in the Spare battery compartment and in the handset If both are present at the same time charging in the Spare battery compartment is suspended until the battery pack in the handset is fully charged To enable extended phone usage you should purchase an extra battery pack and store it in the charger so that you always have a charged battery pack to switch to if necessary This section describes the battery charger and explains how to use battery packs properly Spare Battery Compartment Guide Rail Handset Cradle Spare Battery Compartment Battery Contacts REFRESH Button phd REF
110. ts transmit and receive patterns control the expansion carriers ensuring that all of the linked carriers function as a single system You set the control expansion DIP switch located in Slot 4 to configure the carrier Control Expansion DIP Switch mon Slot 4 Use a nonmetallic pointed object to set each carrier s DIP switch according to the following table IMPORTANT Only one carrier the leftmost carrier can be the control carrier the other carriers must be expansion carriers To designate the carrier as a Use this setting for the DIP switch control carrier one carrier only z E i om E expansion carrier one or two additional carriers i 2 Ia Om ix Go to Installing Multiple Carriers Installing the MDW 9030P Pocketphone 2 17 Installing a Single Carrier on a Shelf or Desk You will not receive optimum performance if unit is placed on a desk or low shelf Install as high as possible leaving 6 12 inches 15 2 30 5 cm between antennas and ceiling if on high shelf Never install or remove a radio module from a carrier that is plugged into a wall outlet hot insertion See Key Components earlier in this chapter for additional picture detail Perform the tests described in Wireless Test Mode earlier in this chapter to determine the optimal placement of the radio module To perform
111. ucts 1 1 What Is a Wireless Phone TransTalk 9000 System About the MDW 9030P Pocketphone Privacy Information 1 3 Where Can You Use Your Pocketphone 1 3 Parts List 1 4 Additional Parts Spare Battery and Headset 1 6 2 Installing the MDW 9030P Pocketphone 2 1 Important Safety Instructions 2 1 Guidelines for Safe and Efficient Operation 2 2 Basic Safety Precautions for Installation and Use 2 3 Additional Safety Instructions for Installation Personnel 2 4 AC Outlet Check 2 5 Radio Modules and Carriers 2 6 Key Components Positioning a Radio Module or Carrier s Wireless Test Mode Installing a Single Radio Module 2 13 Setting the Power Level 2 15 Setting the Control Expansion DIP Switch 2 17 Installing a Single Carrier on a Shelf or Desk 2 18 Installing a Single Carrier on a Wall Installing Multiple Carriers Installation Self Test Handset 2 30 Inserting and Removing the Handset s Battery Pack Changing the Communications System Setting 2 31 Filling Out the Handset Label 2 32 moe Battery Charger Positioning the Battery Charger Installing the Battery Charger Inserting a Battery Pack into the Spare Battery Compartment Removing a Battery Pack from the Spare Battery Compartment Inserting the Handset into the Battery Charger s Handset Cradle Removing the Handset from the Handset Cradle Using the MDW 9030P Pocketphone Important Safety Instructions The Handset Handset Controls Column and Select Buttons Handset Display
112. upport O D DEFINITY systems DIP switch carrier control expansion power Display 3 2 3 4 3 5 activate test Index IN 1 IN 2 E Electrical requirements Environmental requirements C 1 Expansion cable pen Expansion carrier Extension labels Extensions PT F Feat P button H Handset about ee n A inserting removing battery pack inserting removing from cradle label Local Test Mode problems range indicators HANDSET LED Headset illustration replacement 4 5 using Headset adapter Headset connector Hearing aid compatibility B 1 Helpline Inside front cover Hold button Index I Icons Illustrations battery charger carrier 1 5 2 7 handset headset radio module Installation battery charger multiple carriers problems remote location requirements C 1 rules self test single carrier on shelf or desk 2 17 single carrier on wall single radio module warning Interference radio with wireless products L Label 2 31 Lanyard Lanyard loop LCL LED HANDSET 5 14 Out of Sync cis 5 2 5 3 POWER 2 6 2 28 5 2 2 6 2 28 5 4 SPARE Line Preselection Line Ringing options DEFINITY systems MERLIN systems PARTNER systems System 25 System 75 System 85 Line selection Line status 3 4 3 5 Local Mode 3 5 3 8 Local Test Mode M
113. uses the digital TDD mode The power is transmitted in bursts at a 200 Hz pulsed repetition rate The peak envelope transmit power is 325 mW or less Exposure to Radio Frequency Energy The design of your wireless telephone complies with the latest Institute of Electrical and Electronic Engineers IEEE and the American National Standards Institute ANSI safety levels with respect to human exposure to RF energy Of course if you would like to limit RF exposure even further you may choose to control the duration of your calls Cardiac Pacemakers A CAUTION The MDW 9030P handset is a radio device and like all radio devices should not be placed next to a pacemaker Preliminary studies performed at the US Food and Drug Administration FDA and else where have shown that when digital cellular telephones are placed very close to im planted cardiac pacemakers interference with the operation of the implanted pacemaker can occur These preliminary studies show that interference does not occur when there is a reasonable distance between the telephone and the implanted pacemaker and stops when the phone is turned off or moved so that it is more than 6 inches 15 cm from the pacemaker Digital cellular telephones operate at 6 W TransTalk wireless telephones operate at a lower peak power of 325 mW or less 100 mW on an average Until more is known the FDA suggests that people with pacemakers may want to take some simple precautions when using

Lucent Technologies Digital Wireless System Transtalk 9000 User's Manual

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