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Lexmark C772 User's Manual

1. 5 Place the disk in its original packaging or wrap the disk in paper and store it in a box 6 Replace the system board access cover For more information see Reinstalling the system board access cover Removing memory and option cards 21 Installing and removing options Removing a firmware card Warning Optional firmware cards are easily damaged by static electricity Touch something metal on the printer before you touch an optional firmware card 1 Remove the system board access cover For more information see Accessing the printer system board 2 Grasp the firmware card gently and pull it straight out in one motion Do not pull one side and then the other OLLULUULLUULUL UL 3 Place the card in its original packaging or wrap the card in paper and store it in a box 4 Replace the system board access cover For more information see Reinstalling the system board access cover Removing memory and option cards 22 Installing and removing options Reinstalling the system board access cover 1 Align the slots at the top of the access cover with the screws near the top of the printer 2 Slide the cover up under the top cover lip as far as it will go
2. Japanese VCCI notice If this symbol appears on your product the accompanying statement is applicable CORE RUBRES ERES AERAR ELET 97 AAPRRHRE CT CORE ERROR OC ERA E HMOTFCEMHVET COMABIMICHAAMBICHREBTOKIBK SHECEMRHVET Korean MIC statement If this symbol appears on your product the accompanying statement is applicable Pe Ol 01015 47822 AMTAHSSS amp ILL BOA A MIC 5 EE ASME 0 SB FASHA HA ero Be BO Es TUS HAE 234522 Merlo BELICE This equipment has undergone EMC registration as a business product lt should not be used in a residential area Without a network cable installed Federal Communications Commission FCC compliance information statement The Lexmark C770 C772 types 5061 100 5061 110 5061 300 and 5061 310 has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However
3. Installing a memory card Follow the instructions in this section to install a printer memory card Memory cards must have 100 pin connectors Note Memory cards designed for other Lexmark printers may not work with your printer 1 Remove the system board access cover For more information see Removing the system board access cover Warning Memory cards are easily damaged by static electricity Touch something metal on the printer before you touch a card 2 Unpack the memory card Avoid touching the connection points along the edge of the card Save the packaging Installing memory and option cards 13 Installing and removing options Connection points Push open the latches on both ends of the memory connector Align the notches on the bottom of the card with the notches on the connector Push the memory card firmly into the connector until the latches on either end of the connector snap into place It may require some force to fully seat the card Make sure each latch fits over the notch on the end of the card Installing a firmware card Follow the instructions in this section to install an optional firmware or flash memory card Note Firmware and flash memory cards offered for other Lexmark printers cannot be used with your printer Only one of each type of card is supported Warning Firmware and flash memory cards are easily damaged by static electricity Touch something metal on t
4. Condition paper while it is still in the original wrapper To condition it store it in the same environment as the printer for 24 to 48 hours before printing to let the paper stabilize in the new conditions Extend the time several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period because of the mass of material Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 to 90 g m 16 to 24 Ib bond paper grain long fibers are recommended Fiber content Most high quality xerographic paper is made from 100 chemically pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton possesses characteristics that can result in degraded paper handling Media guidelines 47 Media specifications Unacceptable paper The following papers are not recommended for use with the printer Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper Preprinted papers with chemicals that may contaminate the printer Preprinted papers that can be affected by the temperature in the
5. N 0 A 0 gt It is helpful to write all twelve alignment values in the lines provided on the test pages before going on to step 8 You must select a value for all twelve settings When you see A 10 or other number press W until you find the number value you want to use and then press V A Saved message briefly appears and then the next test alignment is displayed If no changes are necessary press to return to the Utilities Menu After you have completed all twelve settings Utilities Menu appears Press The printer returns to the Ready state Aligning the image transfer unit 85 Administrative support Using the Coverage Estimator The Coverage Estimator provides you with an estimate of the percent coverage of cyan magenta yellow and black toner on a page These estimates are printed on the page To turn on the Coverage Estimator utility Make sure your printer is on Press 6 on the operator panel i Y Press W until y Settings appears and then press y Press W until y Utilities Menu appears and then press VD a fF ON a Press W until you see on and then press V The utility can be turned off from the operator panel or by turning the printer off The Coverage Estimator utilizes an algorithm that counts pixels for each toner color black cyan magenta and yellow Once the utility is turned on the printer prints the percent coverage for each color on each page of the job The Coverag
6. Printing Lockout lets you lock or unlock a printer using an assigned PIN When locked every job the printer receives will buffer to the hard disk A user can print jobs only by entering the correct PIN on the operator panel You can assign a PIN through the Web page of the device Note This setting is only available when a hard disk is installed Note Back channel data will be processed while the printer is locked Reports such as user or event logs can be retrieved from a locked printer To set Printing Lockout 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration Under Other Settings click Security 4 Click Printer Lockout PIN Confidential Print Setup Confidential Print Setup lets you designate a maximum number of PIN entry attempts and set an expiration time for print jobs When a user exceeds a specific number of PIN entry attempts all of that user s print jobs are deleted When a user has not printed their jobs within a designated time period the print jobs are deleted To activate Confidential Print Setup Note This feature is only available on network models 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Security 4 Click Confidential Print Setup Black only m
7. Using MarkVision Professional MarkVision Professional the network printer management utility indicates when it is time to replace supplies and points out actual or potential problems When a printer needs attention it alerts the network administrator with a detailed graphic of the printer showing the cause for the alert for example an empty paper tray For more information about MarkVision Professional refer to the Software and Documentation CD that shipped with your printer Using MarkVision Messenger MarkVision Messenger lets you create Actions that execute specific commands whenever messages like Tray x Missing or 88 Toner Low appear on the display For example you can create an Action that sends an e mail to the administrator when the printer runs out of paper Actions can be set up to occur automatically as well as conditionally or repeatedly For more information about MarkVision Messenger refer to the Software and Documentation CD that shipped with your printer Configuring printer alerts 87 Troubleshooting Y Online customer support Customer support is available on the Lexmark Web site at www lexmark com Calling for service When you call for printer service describe the problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number See the label on the inside top front cover of t
8. Which Color Samples pages to use for a particular color matching problem depends on the Color Correction setting being used Auto Off or Manual the type of object being printed text graphics or images and how the color of the object is specified in the software application RGB or CMYK combinations When the printer Color Correction setting is set to Off the color is based on the print job information no color conversion is implemented The following table identifies which Color Samples pages to use Color specification of Classification of Printer Color Color Samples pages to print object being printed object being printed Correction setting and use for color matching RGB Text Auto sRGB Vivid Manual Manual Color RGB Text Setting Graphic Auto sRGB Vivid Manual Manual Color RGB Graphics Setting Image Auto sRGB Display Manual Manual Color RGB Image Setting CMYK Text Auto US CMYK or EURO CMYK Manual Manual Color CMYK Text Setting Graphic Auto US CMYK Manual Manual Color CMYK Graphics Setting Image Auto US CMYK Manual Manual Color CMYK Image Setting Note The Color Samples pages are not useful if the software application does not specify colors with RGB or CMYK combinations Additionally certain situations exist where the software application or the computer operating system adjusts the RGB or CMYK combinations specified in the application through color management The resulting print
9. Solving high capacity feeder problems Problem Solution The paper tray does not raise when the loading door is closed or the paper tray does not lower when the door is opened and the paper tray button is pushed Check the following e The printer is properly attached to the high capacity feeder e The printer is powered on e The power cord is plugged firmly into the back of the high capacity feeder e The power cord is plugged into an outlet e The outlet has power The paper tray lowers unexpectedly Check to see if your printer is out of paper or has a jam More than one sheet of paper is fed or a sheet is fed improperly Remove the paper in the printer paper path and check the stack to ensure the paper has been loaded properly Be sure to remove the top A jam occurs and bottom sheets of each ream of paper that is loaded Rubber feed rollers do not turn to advance paper Check the following e The power cord is plugged firmly into the back of the high capacity feeder e The power cord is plugged into an outlet e The outlet has power Consistent misfeeds or jams in the feeder Try the following e Flex the paper e Turn the print media over Check the following e Feeder is properly installed e Paper is loaded correctly e Paper is not damaged e Paper meets specifications e Guides are positioned correctly for the paper size selected Service messages A servi
10. Internet Protocol Security IP Security protocol provides authentication and encryption of communications at the network layer allowing all application and network communications over the IP protocol to be secure IPSec can be set up between the printer and up to five hosts using both IPv4 and IPv6 To configure IPSec through the Embedded Web Server 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click IPSec Two types of authentication are supported for IPSec e Shared Key Authentication Any ASCII phrase shared among all the participating hosts This is the easiest way to configure when only a few hosts on the network use IPSec e Certificate Authentication Allows any hosts or subnet of hosts to authenticate for IPSec Each host must have a public private key pair Validate Peer Certificate is enabled by default requiring each host to have a signed certificate and the authority certificate must be installed Each host must have its identifier in the Subject Alternate Name of the signed certificate Note After a device is configured for IPSec with a host IPSec is required for any IP communication to take place Using Secure mode You can configure the TCP and UDP ports to one of three modes e Disabled Never allows network connections to this port e Secure and Unsecu
11. Show me screens and make selections Sending a job to print To print a job from a typical Windows application kr Q N a Open the file you want to print From the File menu select Print Verify that the correct printer is selected in the dialog box Modify the printer settings as appropriate such as the pages you want to print or the number of copies Note Click Properties or Setup to adjust printer settings not available from the first screen and click OK 5 Click OK or Print to send the job to the selected printer Sending a job to print 26 Printing Printing from a USB flash memory device A USB Direct interface is located on the operator panel so you can insert a USB flash memory device and print PDF documents and supported graphic files Printing a document from a USB flash memory device is similar to printing a held job Note Supported graphic types are gif jpeg jog omp png tiff tif pcx and dcx For information regarding tested and approved USB flash memory devices see the Lexmark Web site at www lexmark com Note the following when using a USB flash memory device with the printer USB Direct Interface e USB devices must be compatible with the USB 2 0 standard e Hi Speed USB devices must support the Full Speed standard as well Devices only supporting USB low speed capabilities are not supported e USB devices must support the FAT file system Devices formatted with NTFS or any other
12. and then select the tray containing the specialty media from the Paper Tray list box Select your media type transparencies envelopes and so on from the Paper Type list box Select the size of the specialty media from the Paper Size list box Click OK and then send your print job as usual Mac OS 9 x 1 2 In your word processor spreadsheet browser or other application select File Page Setup Choose the correct printer in the Format For pop up menu Printing on specialty media transparencies labels other 37 on oOo a fF WwW Printing Choose the paper size from the Paper pop up menu Click OK Select File gt Print Select the General panel and then choose the paper source from the pop up menus as appropriate Select the Paper panel and then choose the paper type from the Paper Type pop up menu Send your print job as usual Mac OS X oa fF O N a In your word processor spreadsheet browser or other application select File Page Setup Choose the correct printer in the Format For pop up menu Choose the paper size from the Paper Size pop up menu Click OK Select File Print Select the Paper panel in the copies amp pages menu and then choose the paper type from the Paper Type pop up menu Select the Paper Feed panel and then choose the paper source from the pop up menus as appropriate Send your print job as usual Linking trays e Ifyou load the same size and type of pap
13. and then tighten the screws at the top of the cover 3 Insert and tighten the four screws to the bottom of the cover ON see 0000202000000 OOOO ERR URES eses E Se Sa S220S ey e 3 ESScocaconenos 4 Reconnect all cables on the back of the printer 5 Plug in the printer power cord 6 Turn the printer on Removing memory and option cards 23 O Printing o Understanding the printer operator panel The printer operator panel has a four line back lit gray scale display that can show both graphics and text The Back Menu and Stop buttons are located to the left of the display the navigation buttons are located below the display and the numeric pad is located to the right of the display ES 000 Back 000 2 n Stop Numeric pad USB Direct Indicator light interface Navigation buttons Select button Printing 24 Printing Operator panel buttons Button Function Back Press the Back button to return to the last screen viewed Note Changes made on a screen will not be applied if you press the Back button Menu 07 Press the Menu button to open the menu index Note The printer must be in the Ready state to access the menu index A message indicating the menus are unavailable will appear if the printer is not ready
14. e Paper tray As a paper tray you can load paper or specialty media in the feeder with the intention of leaving the media in the feeder e Manual bypass feeder As a manual bypass feeder you send a print job to the feeder while specifying the type and size of media from your computer The printer then prompts you to load the appropriate print media before it prints To load the multipurpose feeder 1 Open the multipurpose feeder 3 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the print media Straighten the edges of the stack on a level surface Loading the multipurpose feeder Printing 4 Arrange the stack of paper or specialty media correctly for the size type and print method you are using 5 Place the paper or specialty media print side up along the left side of the multipurpose feeder and then push it in as far as it will easily go Do not force the media Note Do not exceed the maximum stack height Overfilling the feeder may cause jams 6 Squeeze the paper guide lever and slide the guide until it lightly touches the side of the stack 7 If you are loading a different type of media than was previously loaded in the tray change the Paper Type setting for that tray on the operator panel For more information see Printing on specialty media transparencies labels other Loading the multipurpose feeder Printing Printing on specialty media transpar
15. 161 to 169 g m Not 161 to 169 g 161 to 169 g Not supported 43 to lb supported m m bond 43 to 45lb 43 to 45lb bond bond Labels Paper 180 g m 48 Ib Not 180 g m 48 180 g m 48 Not supported maximum 4 bond supported lb bond lb bond 1 Paper weighing less than 75 g m 20 Ib bond is limited to simplex printing only at less than 60 relative humidity 2 This paper elon in any source is not supported for duplex two sided printing 3 For 60 to 176 g m 16 to 47 lb eo paper grain long fibers are recommended For papers heavier than 176 g m 47 Ib bond grain short is recommended 4 Pressure sensitive area must enter ihe printer first 5 100 cotton content maximum weight is 90 2g m 24 Ib bond 6 105 g m 28 Ib bond envelopes are limited to 25 cotton content Identifying media sources and specifications Media specifications Media types and weights output options continued Media weight Standard output Optional finisher bin and optional 5 bin output expander mailbox Standard Offset Staple Dual web paper 180 g m 48 Ib Not 180 g m 48 180 g m 48 Not supported bond supported Ib bond lb bond Polyester 220 g m 59 lb Not 220 g m 59 220 g m 59 Not supported bond supported lb bond lb bond Vinyl 300 g m 92 lb Not 300 g m 92 300 g m 92 Not supported liner supported lb liner lb liner Envelopes Sulfite wood free 60
16. Menus The operator panel returns to Panel Menus 6 Press W until y Exit Config Menus appears and then press VD Activating Menu Changes appears The menus are disabled Resetting the Printer appears briefly followed by a clock The operator panel then returns to Ready Administrative support 78 Administrative support Enabling operator panel menus Turn the printer off Press and hold V and Y while turning the printer on Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display Press W until y Panel Menus appears and then press V Press W until y Enable appears and then press VD The following messages appear briefly in succession Submitting Selection and Enabling Menus The operator panel returns to Panel Menus Press W until y Exit Config Menus appears and then press V Activating Menu Changes appears The menus are enabled Resetting the Printer appears briefly followed by a clock The operator panel then returns to Ready Restoring factory default settings When you first enter the printer menus from the operator panel you may notice an asterisk to the left of a value in the menus This asterisk indicates the factory default setting These settings are the original printer settings Factory defaults may vary for different regions When you select a new setting from the operator panel Subm
17. Open Applications gt Utilities and then double click Print Center or Printer Setup Note Canceling a print job can also be done by clicking the printer setup utility in the dock 2 Double click the printer you are printing to 3 In the printer window select the print job you want to cancel 4 Press Delete Printing a menu settings page You can print a menu settings page to review the default printer settings and to verify printer options are installed correctly Make sure the printer is on and Ready Press 6 on the operator panel Press W until y Reports appears and then press VD A Q N a A Press W until y Menu Settings Page appears and then press V Printing Menus Settings appears on the display The printer returns to the Ready state after the menu settings page prints Printing a network setup page If the printer is attached to a network print a network setup page on the printer to verify the network connection This page also provides important information that helps in configuring for network printing 1 Make sure the printer is on and the Ready message appears 2 Press on the operator panel 3 Press Y until V Reports appears and then press O Printing a menu settings page 29 Printing 4 Press W until y Network Setup Page appears and then press V 5 Note If an optional MarkNet N8000 series internal print server is installed Print Net1 Setup appears on the display Check the first section
18. allow the surface to cool before touching amp Contents o Chapter 1 Installing and removing Options ccseeeeseeeeeeeeeeeeeeeeeeeeeeeesseeeeeeeeeeeeeeeneeeees 5 Installing a 2000 Sheet drawer usa A ip peneanceyenuutees datenesee 6 Installing a 500 sheet dra Wen cia aida 7 Installing duplex Unit ciao ia Sei ann nen aes 8 Installing the printer vico rias 9 Installing an output Spades A A ld 9 Installing a 5 bin MallDoX iia vie aa ee eB eee 11 Installing a StapleSmart finish rs 4 c cccieacceieloiecelh tai ie des 12 Installing memory and option CALS oooooccnnccccconoccnananonanoncc non nc nano nn rn rra ren 13 Removing Memory and option CALS occococcconocccononcnononcnonano conan nor nrr cnn nr rre rre rr rre 18 Chapter 2 Printing See sr oe iii 24 Understanding the printer operator panel ou eeeeseeeeseeeeeeeeeeeaeeeeeaeeeseaeeeeaeeeseaeeessaeeeneaeeeeeneeeesneeeennaeeeeaes 24 Sendinga job to PAN inne ea aot a a a a 26 Printing from a USB flash Memory device ou eee eeeeeeeeeeeeeteeeeeeeeeeeeeteeeeeaeeesaeeeaeesaeeesaeesaeseaeeseaeeeaeeteeeseaeeeaeetaas 27 Ganceling print OD sssini atentar ocean secon tasa ostias 28 Printing a menu Settings Page ardie e a a ciiaa 29 Printing a network Setup PAGE cooccccnnnccnnnccncnornncnnnnncin nn 29 Printing atont samplediSt ocio cau sdasanssabigivess a a a a aaa sisceedesceasacdehigas tpedbeisassacavanhenede 30 Printing a directory list umi ee ia 30 Loading the trays tii
19. designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands Details relating to compatibility are included in the Technical Reference Other trademarks are the property of their respective owners Safety information e Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible CAUTION Do not set up this product or make any electrical or cabling connections such as the power cord or telephone during a lightning storm e Refer service or repairs other than those described in the operating instructions to a professional service person e This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts e Your product uses a printing process that heats the print media and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions CAUTION To reduce the risk of injury from a hot component
20. e Press the Stop button to stop the mechanical operation of the printer After pressing Stop the message Stopping is displayed When the printer has stopped the status line in the operator panel will show Stopped and a list of options will appear Indicator light A two toned green and red LED is used on the operator panel The lights indicate whether the printer power is on the printer is busy idle processing a job or requires operator intervention Status Indicates Off Power is off Solid green Printer is on but idle Flashing green Printer is warming up processing data or printing a job Solid red Operator intervention is required Navigation buttons a The Up and Down buttons are used to move up and down lists When navigating through a list using the Up or Down button the cursor moves one line at a time Pressing the Down button changes the screen to A y the next whole page The Left and Right buttons are used to move within a screen such as d gt moving from one menu index item to another They are also used to scroll through text that will not fit on the screen The Select button is used to initiate action on a selection Press Select to select an item to submit a configuration item or to start or cancel a job USB Direct interface The host USB Direct interface on the operator panel is used to plug in a USB flash memory device and print PDF and supported
21. file system are not supported e You cannot print encrypted files or files without printing permissions To print from a USB flash memory device 1 Make sure the printer is on and Ready or Busy appears 2 Inserta USB flash memory device into the USB Direct interface Note e Ifyou insert the memory device when the printer requires attention such as when a paper jam has occurred the printer ignores the memory device e If you insert the memory device when the printer is busy printing other jobs the message Printer Busy appears Select Continue and your job prints after the other jobs finish Printing from a USB flash memory device 27 Printing 3 Press W until y appears next to the document you want to print and then press V A screen asking the number of copies to be printed will appear J USB drive My_document_01 y My_document_02 4 To print only one copy press or manually input the number of copies with the number pad then press VD Note Do not remove the USB flash memory device from the USB Direct interface until the document has finished printing The document prints If you leave the drive in the printer after leaving the initial USB menu screen you can still print files on the drive as held jobs For more information see Printing confidential jobs Canceling a print job Canceling a job from the printer operator panel Note For more information about the oper
22. graphic files gif jpeg jpg bmp png tiff tif pcx and dcx files Note A USB port is located on the back of the printer to connect a host computer Understanding the printer operator panel 25 Printing Numeric pad 0800 Function The numeric pad consists of numbers a pound sign and a backspace button The 5 button has a raised bump for non visual orientation The numbers are used to enter numeric values for items like quantities or PINs The backspace is used to delete the number to the left of the cursor Pressing the backspace multiple times will delete additional entries Note The pound sign is not used Display panel V Status Supplies y Ready Tray 1 low View Supplies Tell Me More screen 2 Some held jobs were not restored Show me screen S Removetray remove print media The display panel shows messages and graphics describing the current state of the printer and indicating possible printer problems you must resolve The top line of the display is the header line If applicable it will contain the graphic indicating the Back button can be used It will also display the current status and the Supplies Warnings status If multiple warnings are present each warning will be separated by a comma The other three lines of the display are the body of the screen This is where you view printer status supplies messages
23. of held job you want enter a user name and then send your job to the printer Go to the printer when you are ready to retrieve your confidential print job and follow the At the printer steps At the printer 1 Press W until y Held jobs appears and then press VD 2 Press W until y appears next to your user name and then press VD Printing confidential jobs 42 Printing 3 Press W until y appears next to the type of action you want to perform Print All Delete All JobNamel JobName2 e Confidential jobs will also be an option if confidential jobs are present 4 Press Y 5 Press W until y appears next to the job you want and then press V The job will print or be deleted according to the type of print job and action you selected Printing confidential jobs 43 Printing Tips for successful printing Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality Store paper in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Store cartons of paper on a pallet or shelf rather than directly on the floor If you store individual packages of paper out of the original carton make sure they rest on a flat surface so the edges do not buckle or curl Do not place anything on top of paper packages Store paper in its original wrapper until you load it into the printer Storing supplies Choose a cool clean storage area fo
24. of the job and stores the job in memory so you can print additional copies later You can print additional copies as long as the job remains stored in memory Note Repeat Print jobs are automatically deleted from printer memory when the printer requires extra memory to process additional held jobs Windows 1 From a word processor spreadsheet browser or other application select File gt Print 2 Click Properties or Options Printer or Setup depending on the application to view the printer driver settings 3 Depending on the operating system you may have to click the Other Options tab and then click Print and Hold Note If you have difficulty finding Print and Hold gt Held Jobs click Help and see the topic Held Jobs or Print and Hold then follow the driver instructions 4 Select the type of held job you want and then send your job to the printer Go to the printer when you are ready to retrieve your confidential print job and follow the At the printer steps Macintosh 1 From a word processor spreadsheet browser or other application select File gt Print 2 Inthe Copies amp Pages or General pop up menu choose Job Routing a When using Mac OS 9 if Job Routing is not a choice on the pop up menu choose Plug in Preferences gt Print Time Filters b Turn down the disclosure triangle to the left of Print Time Filters and select Job Routing c Inthe pop up menu choose Job Routing 3 Inthe radio group select the type
25. of the printer a fF WN a Remove the four access cover screws as shown anra eeesessoe aes eses ererek 6 Remove the access cover Removing memory and option cards 18 Installing and removing options Removing memory cards Complete the following steps to remove printer memory or flash memory cards Warning Printer memory and flash memory cards are easily damaged by static electricity Touch something metal on the printer before you touch a memory card Remove the system board access cover For more information see Accessing the printer system board Locate the memory card you want to remove Push the latches on both ends of the connector away from the card A Q N Pull the card straight out of the connector 0 A 5 Place the card in its original packaging or wrap the card in paper and store it in a box 6 Reinstall the system board access cover For more information see Reinstalling the system board access cover Removing an option card Complete the following steps to remove an internal print server Coax Twinax Adapter Parallel Interface Card or Serial Interface Card Warning Option cards are easily damaged by static electricity Touch something metal on the printer before you touch an option card 1 Remove the system board access cover For more information see Accessing the printer system board 2 Locate th
26. or oil based should meet these requirements latex inks might not When in doubt contact the paper supplier Preprinted papers such as letterhead must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Printing on letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers Page orientation is important when printing on letterhead Use the following table for help when loading letterhead in the media sources Media source or process Print side Top of page Trays Printed letterhead face down Letterhead goes toward the left of the tray Duplex two sided printing from Printed letterhead face up Letterhead goes toward the right of the tray trays Multipurpose feeder Printed letterhead face up The top of the letterhead should be inserted into the feeder Duplex two sided printing from Printed letterhead face down The top of the letterhead should be at the top or multipurpose feeder right hand side of the feeder Transparencies Feed transparencies from the standard tray or the multipurpose feeder Try a sample of any transparencies being considered for use with the printer before buying large quantities When printing on transparencies e Be sure to set the Paper Type to Transparency from the printer driver MarkVision Professional or the operator panel to avoid damaging the p
27. panel Press W until y Settings appears and then press V Press W until y Setup Menu appears and then press VD Press W until y Power Saver appears and then press VD Using the right and left arrows on the operator panel enter the number of minutes for the printer to wait before entering Power Saver The settings available range from 1 240 minutes Press VD Submitting Selection appears Note You can also adjust the Power Saver setting by issuing a Printer Job Language PJL command For more information see the Technical Reference available on the Lexmark Web site at www lexmark com publications Encrypting the disk 7 8 Warning All resources on the hard disk and RAM will be deleted Note This setting is only available when a hard disk is installed Turn the printer off Press and hold V and gt while turning the printer on Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display Press W until y Disk Encryption appears and then press V Press W until y Enable appears and then press Y Contents will be lost Continue appears Press W until y Yes appears and then press VD The Encrypting Disk progress bar appears When disk encryption has finished press O Press W until y Exit Config Menu appears and then press V To disable disk encryption 1 2 Turn the printer off Press and h
28. reproduce the desired color users should be able to identify adequate color matches for the majority of cases The Color Samples menu item can provide useful information in helping to solve this particular type of color matching problem The nine Color Samples values correspond to color conversion tables in the printer Selecting any of the Color Samples values generates a multiple page printout consisting of hundreds of colored boxes Either a CMYK or RGB combination is located on each box depending on the table selected The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table The user can examine the color samples pages and identify the box whose color is the closest to the desired color If the user finds a box whose color is close to the desired color match but the user would like to scan the colors in that area in more detail then the user can access the Detailed Color Samples by using the printer Embedded Web Server interface which is only available on network models Solving color quality problems 99 Troubleshooting The color combination labeled on the box can then be used for modifying the color of the object in a software application The software application Help section provides instructions for modifying the color of an object Manual Color Correction may be necessary to utilize the selected color conversion table for the particular object
29. to 105 g m Not Not Not supported Not supported or up to 100 16 to 28 Ib bond supported supported cotton bonds Paper weighing less than 75 g m 20 Ib bona is limited to simplex printing only at less than 60 relative humidity 2 This paper weight in any source is not supported for duplex two sided printing 3 For 60 to 176 g m 16 to 47 lb bond paper grain long fibers are recommended For papers heavier than 176 g m 47 lb bond grain short is recommended 4 Pressure sensitive area must enter the printer first 5 100 cotton content maximum weight is 90 2g m 24 Ib bond 6 105 g m 28 lb bond envelopes are limited to 25 cotton content Media capacities Legend Y supported x unsupported Optional Optional Optional 500 sheet Multipurpose 2000 sheet envelope banner Media type tray feeder tray drawer tray Paper 500 100 sheets 2000 x x sheets Card stock varies varies x x x Paper labels 200 varies x x x Vinyl labels 200 varies x x x Transparencies 350 varies x x x Envelopes x 10 of Com 10 X 60 x Banner paper x x x x 50 Based on 20 lb paper Capacity will vary depending on weight and type of media If you print large quantities of labels or other glossy print media have your fuser housing replaced with a web oiler field upgrade kit Identifying media sources and specifications 57 O Maintaining t
30. usage The total product energy usage is the sum of each mode s energy usage Notices 106 Notices Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number ENERGY STAR ENERGY STAR Laser advisory label A laser notice label may be affixed to this printer LUOKAN 1 LASERLAITE VAROITUS Laitteen k ytt minen muulla kuin tassa kayttoohjeessa mainitulla tavalla saattaa altistaa kayttajan turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle KLASS 1 LASER APPARAT VARNING Om apparaten anv nds p annat s tt n i denna bruksanvisning specificerats kan avn ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength reg
31. web labels Type of fuser Printer voltage Part number Standard fuser or 100 V Japan 40X1667 web oiler fuser 115V 40X1651 220 V 40X1666 Toner waste container 60 Maintaining the printer Ordering an image transfer unit and transfer roller When the 83 yy ITU life warning message appears on the display you should order a new image transfer unit Use part number 40X1680 to order an image transfer unit For more information about warning messages see the Menus and Messages Guide on the publications CD Ordering staple cartridges Staple cartridges hold 3 000 staples Use part number 11K3188 to order a pack of three staple cartridges Recycling Lexmark products To return Lexmark products to Lexmark for recycling 1 Visit our Web site www lexmark com recycle 2 Follow the instructions on the computer screen Recycling Lexmark products 61 Clearing paper jams uw oOo ee eeew rre wv Identifying jams If the printer jams the appropriate jam message will be displayed on the printer operator panel If you select Show areas on the operator panel you can view one or more images to help you clear the jam 23 13 Paper jam S Show areas 2 pages jammed J Show duplex Continue Show rear door J Show areas 1 Open manual feed door See the diagram on page 63 for an overview of the paper path and areas where jams may occur The path varies depending on the paper source
32. with the holes in the hard disk oar won Secure the mounting plate to the hard disk with the screws Hard disk e Mounting plate A Ribbon cable Installing memory and option cards 15 Installing and removing options Press the ribbon cable connector into the connector on the system board Flip the hard disk over and then press the three posts on the mounting plate into the holes on the system board The hard disk snaps into place Installing an option card Your printer has one expansion card slot that supports a number of option cards The following table describes their function MarkNet internal print server Adds an Ethernet or Token Ring port so you can connect your printer to a network Parallel 1284 B Interface Card Adds a parallel port Serial Interface Card Adds a serial port Note The network models ship with an integrated Ethernet print server already installed You need a small Phillips screwdriver to install these options al Remove the system board access cover For more information see Removing the system board access cover Remove the screw from the metal plate that covers the connector slot and then lift the plate off Save the screw Warning Option cards are easily damaged by static electricity Touch something metal on the printer before you touch an option card Unpack the option card Save the packing
33. x 241 3 mm x t x x t x x x x x 4 12 x 9 5 in DL Envelope 110 x 220 mm x t x x t x x x x x 4 33 x 8 66 in C5 Envelope 162 x 229 mm x t x x t x x x x x 6 38 x 9 01 in B5 Envelope 176 x 250 mm x t x x t x x x x x 6 93 x 9 84 in Other Envelope 104 8 mm x210 mm x t x x t x x x x x to 215 9 mm x 355 6 mm 4 125 in x 8 27 in to 8 5 in x 14 in Supported as selected paper with tray size sensing turned off in the appropriate trays When selected the page is formatted for 215 9 x 355 6 mm 8 5 x 14 in unless otherwise specified Media support by type for optional features Optional Legend Finisher Y supported Optional p x unsupported Multi high Optional Optional Optional ES 500 sheet purpose capacity Optional envelope banner 5 bin Media trays feeder feeder duplex drawer tray mailbox o Paper Y Y Y Y x x Y Y Y Card stock Y Y x Y x x x Y Y Y Transparencies V Y x x x x x Y Y x Paper and Vinyl v Y x Y x x x Y Y x labels Envelopes x Y x x Y x x x x x Glossy paper Y Y x x Y x Identifying media sources and specifications 54 Media types and weights input options Media weight Media specifications Multipurpose feeder 2000 sheet drawer Envelope drawer 500 sheet trays Paper Xerographic or 60 to 74 9 g m 60to74 9 g m 60 to 74 9 g m Not
34. you examine the first copy of a multiple copy job to be sure it is or printer driver to send a satisfactory before you print the other copies If the job is unsatisfactory Verify Print job you can cancel the job For more information about a Verify Print job see Holding a job in the printer Ordering supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark Authorized Supplies Dealers in your area In other countries or regions visit the Lexmark Web site at www lexmark com or contact the place where you bought your printer Note All life estimates for printer supplies assume printing on letter or A4 size plain paper Print cartridges When the 88 yy lt color gt cartridge low message appears or when you experience faded print remove the print cartridge Firmly shake it side to side and front to back several times to redistribute the toner then reinsert it and continue printing Repeat this procedure multiple times until the print remains faded When the print remains faded replace the print cartridge Have a new cartridge available when the current one no longer prints satisfactorily Conserving supplies 59 Maintaining the printer The following is a list of cartridges you can order C770 C772 C772 e Black print cartridge e Black high yield print cartridge Cyan print cartridge e Cyan extra high yield print cartridge e Magenta print cartridge e Magenta extra high yield pri
35. 00 series internal print server is not set up properly or is not connected properly Verify that you have properly configured the printer for network printing See the Software and Documentation CD or go to the Lexmark Web site for information You are using the wrong interface cable or the cable is not securely connected Make sure you are using a recommended interface cable Make sure the connection is secure Held jobs do not print A formatting error has occurred The printer has insufficient memory e Print the job Only part of the job may print e Delete the job e Free up additional printer memory by scrolling through the list of held jobs and deleting others you have sent to the printer The printer has received invalid data Delete the job Job takes longer than expected to print The job is too complex Reduce the complexity of your print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Page Protect is set to On Set Page Protect to Off from Print Recovery For more information see the Menus and Messages Guide Solving printing problems 89 Troubleshooting Symptom Job prints from the wrong tray or on the wrong paper or specialty media Cause The operator panel menu settings do not match the media loaded in the tray Solution Make sure the Paper Size and Pa
36. 201 yy Paper Jam D K L Follow the instructions for clearing Area D Area K and Area L fuser area If the jam message persists paper may be caught in the fuser For instructions see Clearing fuser jams 202 yy Paper Jam K L Follow the instructions for clearing Area K and Area L fuser area If the jam message persists paper may be caught in the fuser For instructions see Clearing fuser jams 230 yy Paper Jam EJ Follow the instructions for clearing Area E and Area J duplex area 24 lt x gt yy Paper Jam B C T lt x gt Follow the instructions for clearingArea B Area C and Area T lt x gt trays 1 4 250 Paper Jam A D Follow the instructions for clearing Area A and Area D multipurpose feeder 27 lt x gt yy Paper Jam M Follow the instructions for Clearing mailbox finisher or output mailbox and output expander expander jams Area M Understanding jam messages 64 Clearing paper jams Clearing the entire paper path When a paper jam occurs the printer stops operating and displays 2 lt xx gt yy Paper Jam and a message to clear certain printer areas After you have cleared the following areas make sure all printer covers doors and trays are closed and then press Go to resume printing Note The printer also displays lt x gt Pages Jammed Be sure to remove all the jammed pages before pressing Go Area A 1 If you are using the multipurpose feeder release the levers on each side of the f
37. 30 C 446 F without sealing excessive curling wrinkling or releasing hazardous emissions If any doubts exist about the envelopes considered for use check with the envelope supplier e A combination of high humidity over 60 and the high printing temperatures may seal the envelopes Storing paper 50 Media specifications Labels The printer can print on many labels designed for use with laser printers These labels are supplied in letter size A4 size and legal size sheets Label adhesives face sheet printable stock and topcoats must be able to withstand temperatures of 230 C 446 F and pressure of 25 pounds per square inch psi Try a sample of any labels considered for use with the printer before purchasing a large quantity Note This printer is intended for occasional paper label printing only For detailed information on label printing characteristics and design see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications When printing on labels Set the Paper Type menu item to Labels in the Paper Menu Set the Paper Type from the printer operator panel the printer driver or from MarkVision Professional Do not load labels together with paper or transparencies in the same source mixing media can cause feeding problems Do not use label sheets with a slick backing material Do not print within 1 mm 0 04 in of the die cut Use full label sheets Partial shee
38. 9 9 Ib 16to 19 9 lb long 16 to 19 9 lb 16 to 19 9 Ib printing bond bond 16 to 19 9 lb bond bond bond Xerographicor 75 to 176 g m 75 to 90 g m 75to90g 75 to 90 g m 75 to 90 g m business paper grain long grain long m grain long grain long used for duplex 20 to 47 lb bond 20 to 24 Ib grain long 20 to 24 Ib 20 to 24 Ib printing bond 20 to 24 lb bond bond bond Glossy papers Book 88 to 176 g m Not 88 to 176 g 88 to 176 g Not supported grain long supported m m 60 to 120 Ib grain long grain long book 60 to 120 Ib 60 to 120 Ib book book Cover 162 to 176 g m Not 162 to 176 g 162 to 176 g Not supported grain long supported m m 60 to 65 Ib cover grain long grain long 60 to 65 lb 60 to 65 lb cover cover Card stock Index Bristol 163 g m 90 Ib Not 163 g m 90 163 g m 90 Not supported maximum supported Ib Ib grain long gt 5 gt Tag 163 g m 100 lb Not 163 g m 163 g m 100 Not supported supported 100 lb Ib Cover 176 g m 65 Ib Not 176 g m 65 176 g m 65 Not supported supported Ib Ib Card stock Index Bristol 199 g m 110 Ib Not 199 g m 199 g m 110 Not supported maximum supported 110 lb Ib grain short 5 z 5 Tag 203 g m 125 lb Not 203 g m 203 g m 125 Not supported supported 125 lb Ib Cover 216 g m 80 Ib Not 216 g m 80 216 g m 80 Not supported supported Ib lb Transparencies Laser printer
39. Color Saver must be Off to adjust Toner Darkness What is Manual Color Correction The color conversion tables applied to each object on the printed page when using the default Auto Color Correction setting generate preferred color for the majority of documents Occasionally a user may want to apply a different color table mapping This customization is accomplished using the Manual Color menu and the Manual Color Correction setting Manual Color Correction applies the RGB and CMYK color conversion table mappings as defined in the Manual Color menu Users may select any of five different color conversion tables available for RGB objects SRGB Display Display True Black sRGB Vivid Off and Vivid and any of four different color conversion tables available for CMYK objects US CMYK Euro CMYK Vivid CMYK and Off Note The Manual Color Correction setting is not useful if the software application does not specify colors with RGB or CMYK combinations or in certain situations where the software application or the computer operating system adjusts the colors specified in the application through color management How can match a particular color such as a color in a corporate logo Occasionally users have a need for the printed color of a particular object to closely match a specific color A typical example of this is when a user is trying to match the color of a corporate logo While instances can occur in which the printer cannot exactly
40. Dual web paper 180 g m 48 Ib 199 g m2 53 Ib Not supported Not supported bond bond Polyester 220 g m 59 lb 220 g m 59 lb Not supported Not supported bond bond Vinyl 300 g m 92 Ib 260 g m 78 lb Not supported Not supported liner liner Envelopes Sulfite wood free Not supported 60 to 105 g m Not supported 60 to 105 g m or up to 100 16 to 28 Ib 16 to 28 Ib cotton bonds bond bond l Paper weighing less than 75 g m 20 Ib bond is limited to simplex printing only at less than 60 relative humidity 2 This paper we in any source is not supported for duplex two sided printing 3 For 60 to 176 g m 16 to 47 Ib pent paper grain long fibers are recommended For papers heavier than 176 g m 47 lb bond grain short is recommended 4 Pressure sensitive area must enter ihe printer first 5 100 cotton content maximum weight is 90 2g m 24 Ib bond 105 g m 28 Ib bond envelopes are limited to 25 cotton content Identifying media sources and specifications 55 Media specifications Media types and weights output options Media weight Standard output Optional finisher bin and optional 5 bin output expander mailbox Standard Offset Staple Paper Xerographic or 60 to 74 9 g m 60 to 74 9 g 60 to 74 9 g 60 to 74 9 g 60 to 74 9 g business paper grain long m grain long m grain m grain long m grain long used for simplex 16 to 1
41. LEXMARK C770 C772 User s Guide March 2006 Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2006 Lexmark International Inc 740 West New Circle Road Lexington Kentucky 40550 Edition March 2006 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments about this publication may be addressed to Lexmark International Inc Department F95 032 2 740 West New Circle Road Lexington Kentucky 40550 U S A In the United Kingdom and Eire send to Lexmark International Ltd Marketing and Services Department Westhorpe House Westhorpe Marlow Bucks SL7 3RQ Lexmark may use or distribute any of the information you supply in any way it bel
42. Off appears and then press V Saved briefly appears Config Menu appears again with Size Sensing on the second line 6 Press 7 Press W until y Exit Config Menu appears and then press VD Activating Menu Changes briefly appears followed by Performing Self Test The printer returns to the Ready message Using the Coverage Estimator 86 Administrative support Configuring printer alerts You can configure the printer several ways to let you know when it requires attention Using the Setup Menu Menu item Function Value Result Alarm Conirol Lets you establish whether the Off The alarm does not sound but printing printer sounds an alarm when it stops until the messages are cleared requires operator intervention Single The printer stops printing displays a p message and activates the selected alarm Continuous type Toner Alarm Lets you choose how the printer Off The printer displays a message and responds when toner is low continues printing Single The printer stops printing displays a A message and activates the selected alarm Continuous type If multiple attendance conditions are pending the alarm only sounds when the first message is displayed No additional alarms sound as subsequent attendance conditions arise Selecting Auto Continue may affect how the printer alerts execute This setting defines how long the printer waits after displaying a message before it resumes printing
43. QUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state Notices 109 Index Uh Numerics 5 bin mailbox 11 A access doors 63 adjusting Power Saver 80 aligning the image transfer unit 85 areas Area A 65 AreaB 65 AreaC 66 Area E 67 Area G 66 Area J 68 Area K 68 Area L 68 Area M 69 Area T lt x gt 67 Area T1 67 attaching option cards 16 print server 16 auto size sensing 38 disabling 86 special sizes 86 automatic tray linking 38 avoiding paper jams 45 Back button 25 bins linking 39 button back 25 menu 25 stop 25 C card stock guidelines 52 characteristics media 46 letterhead 49 confidential jobs entering user name 40 sending 40 D disabling ope
44. SE USUL This equipment has undergone EMC registration as a household product It can be used in any area including a residential area Notices 104 Notices Noise emission levels Hinweis zum GS Zeichen Modell Lexmark C770 C772 Ger tetyp 5061 100 5061 110 5061 300 5061 310 Postanschrift Lexmark Deutschland GmbH Postfach 1560 63115 Dietzenbach Adresse Lexmark Deutschland GmbH Max Planck StraBe 12 63128 Dietzenbach Telefon 0180 564 56 44 Produktinformationen Telefon 01805 00 01 15 Technischer Kundendienst E Mail internet lexmark de Die folgenden Messungen wurden gem ISO 7779 durchgef hrt und gem ISO 9296 gemeldet Durchschnittlicher Schallpegel dB A in 1 m Umkrei Drucken 52 dBA Leerlauf 30 dBA German GS mark notice Machine type 5061 100 5061 110 5061 300 5061 310 Mailing address Lexmark Deutschland GmbH Postfach 1560 63115 Dietzenbach Physical address Lexmark Deutschland GmbH Max Planck StraBe 12 63128 Dietzenbach Phone 0180 564 56 44 Produktinformationen Telefon 01805 00 01 15 Technischer Kundendienst E mail internet O lexmark de Notices 105 Notices The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 1 meter average sound pressure dBA Printing 52 dBA Idling 30 dBA Product energy consumption The following table documents the power consumpti
45. able may help you solve print quality problems If these suggestions still do not correct the problem call for service You may have a printer part that requires adjustment or replacement Cause Symptom Repeating defects Either the print cartridges are defective the image transfer unit and transfer roller are defective or the fuser is defective Solution Marks occur repeatedly only in one color and multiple times on a page e Replace the cartridge if the defects occur every 48 mm 1 9 in 97 mm 3 8 in Marks occur down the page repeatedly in all colors e Replace the transfer roll if the defects occur every 60 mm 2 4 in e Check the first transfer bellcranks and springs or replace the image transfer unit if the defects occur every 101 mm 4 in e Replace the fuser if the defects occur every 148 mm 5 8 in Marks occur on every third or sixth page in any color Replace the image transfer unit Color misregistration Color has shifted outside of the appropriate area or has been superimposed over another color area Top to Bottom or Left to Right 1 Re seat the cartridges by removing them from the printer and then reinserting them 2 Adjust the Color Alignment under the Utilities Menu White or colored line Either the print cartridges are defective the image transfer unit and transfer roller are defective or the fuser is defective 1 Replace the colo
46. allet or shelf rather than directly on the floor e When storing individual packages of media out of the original carton make sure they rest on a flat surface so the edges do not buckle or curl Do not place anything on top of the media packages Identifying media sources and specifications The following tables provide information on standard and optional sources including the media sizes available from the Paper Size menu and supported weights Note If a media size not listed needs to be used select the next larger size For detailed information on label printing characteristics and design see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications Storing media 52 Media specifications Media sizes and support o ke Q g o 2 5 5 SN Legend 5 E 5 2 Optional finisher Y supported with size sensing ES gt 2 zi t supported without size sensing S o E o 2 c o a D Q gt c S Xx unsupported o El E G A EE E E E E EEE Media size 2 E 2 S 2 2 S Soa S e 3 2 2 a a Dimensions ire e e e e e O A3 297 x 420 mm x x x x x x x x x x 11 7 x 16 5 in A4 210 x 297 mm Y t Y Y x x Y Y Y Y 8 27 x 11 7 in A5 148 x 210 mm Y t Y Y x x x Y Y Y 5 83 x 8 27 in JIS B4 257 x 364 mm x x x x x x x x x x 10 1 x 14 3 in JIS B5 182 x 257 mm Y t Y Y x x Y Y Y Y 7 17 x 10 1 in Letter 215 9 x 279 4
47. ample red and green light can be combined to create yellow light Televisions and computer monitors create colors in this manner RGB color is a method of describing colors by indicating the amount of red green and blue light needed to reproduce a particular color What is CMYK color Cyan magenta yellow and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature For example cyan and yellow can be combined to create green Printing presses inkjet printers and color laser printers create colors in this manner CMYK color is a method of describing colors by indicating the amount of cyan magenta yellow and black needed to reproduce a particular color How is color specified in a document to be printed Software applications typically specify document color using RGB or CMYK color combinations Additionally they commonly let users modify the color of each object in a document Since the procedures to modify colors vary depending on the application see the software application Help section for instruction How does the printer know what color to print When a user prints a document information describing the type and color of each object in the document is sent to the printer The color information is passed through color conversion tables that translate the color into appropriate amounts of cyan magenta yellow and black toner needed to produce the desired color The object type info
48. and output bins Clearing paper jams Access doors and trays Clearing paper jams The following illustrations show areas where jams can occur Area A Multipurpose feeder 250 yy Paper Jam Area B Left access door beside tray 1 200 yy Paper Jam 24 lt x gt yy Paper Jam Area C Paper input options 500 sheet drawer or 2000 sheet drawer 24 lt x gt yy Paper Jam Area D Front access door 201 yy Paper Ja Area T1 Standard tray Tray 1 200 yy Paper Jam 241 yy Paper Jam Area E Duplex mechanism 230 yy Paper Jam Area T lt x gt Paper input options 500 sheet trays or 2000 sheet tray 24 lt x gt yy Paper Jam Area M Mailbox 27 lt x gt yy Paper Jam Area L Upper right access door redrive area 201 yy Paper Jam 202 yy Paper Jam Area K Lower right access door fuser area 201 yy Paper Jam 202 yy Paper Jam Area J Duplex tray 230 yy Paper Jam Access doors and trays 63 Clearing paper jams Understanding jam messages Note Always clear the entire paper path when you receive any jam message Paper jam messages Message Check Areas What to do 200 yy Paper Jam B T1 Follow the instructions for clearing Area B and Area T1 tray 1 and left access If the jam message persists paper may be caught in the image transfer door beside tray 1 unit For instructions see Clearing image transfer unit jams
49. are defective The transfer roller is worn or defective The image transfer unit is worn or defective Solution Replace the print cartridges Replace the transfer roller Replace the image transfer unit Ghost Images Toner level is low in the print cartridges Replace the print cartridges Clipped images Some of the print is cut off on the sides top or bottom of the paper Guides in the selected tray are s for a different size paper than what is loaded in the tray et Move the guides in the tray to the proper positions for the size loaded Incorrect margins Guides in the selected tray are set for a different size paper than what is loaded in the tray Auto size sensing is set to off but you loaded a different size paper in a tray For example you inserted A4 size paper into the selected tray but did not set the Paper Size to A4 Move the guides in the tray to the proper positions for the size loaded Set the Paper Size to match the media in the tray Skewed print Print is inappropriately slanted Guides in the selected tray are not in the correct position for the paper size loaded in the tray You are using paper that does not meet the printer specifications Move the guides in the tray to the proper positions for the size loaded See the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com for detailed specifications For more informat
50. armful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Industry Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis de conformit au
51. ator panel see Understanding the printer operator panel If the job you want to cancel is printing and Busy appears on the display press W until y Cancel a job appears and then press Y The message Cancel Pending appears until the job is canceled Canceling a job from a computer running Windows Canceling a job from the taskbar When you send a job to print a small printer icon appears in the right corner of the taskbar 1 Double click the printer icon A list of print jobs appears in the printer window 2 Select the job you want to cancel 3 Press the Delete key on the keyboard Canceling a job from the desktop 1 Minimize all programs to reveal the desktop 2 Double click the My Computer icon 3 Double click the Printers icon A list of available printers appears Canceling a print job Printing 4 Double click the printer you selected when you sent the job A list of print jobs appears in the printer window 5 Select the job you want to cancel Press the Delete key on the keyboard Canceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OS 9 x When you send a job to print the printer icon for your selected printer appears on the desktop 1 Double click the printer icon on your desktop A list of print jobs appears in the printer window Select the print job you want to cancel Click the trash can icon Canceling a job from a Macintosh computer running Mac OS X 1
52. cations Envelopes Try a sample of any envelopes being considered for use with the printer before buying large quantities For more information see Loading the multipurpose feeder When printing on envelopes e To achieve the best possible print quality use only high quality envelopes that are designed for use in laser printers e Set the Paper Source in the Paper Menu based on the source in use set the Paper Type to Envelope and select the correct envelope size from the operator panel the printer driver or from MarkVision Professional e For best performance use envelopes made from 90 g m 24 Ib bond paper Use up to 105 g m 28 Ib bond weight for the 250 sheet standard tray or 105 g m 28 Ib bond weight for envelopes as long as the cotton content is 25 or less Envelopes with 100 cotton content must not exceed 90 g m 24 Ib bond weight e Use only new undamaged envelopes e For best performance and to minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Contain windows holes perforations cutouts or embossing Use metal clasps string ties or metal folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have nicked edges or bent corners Have rough cockle or laid finishes Use envelopes that can withstand temperatures of 2
53. ce message indicates printer failure that may require service Turn the printer off wait about 10 seconds and then turn the printer on If the error recurs write down the error number the problem and a detailed description Call 1 800 LEXMARK for service Solving option problems 92 Troubleshooting Solving paper feed problems Symptom Cause Solution Paper frequently jams You are using paper that does not Use recommended paper and other specialty media meet the printer specifications See the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com for detailed specifications For information that can help prevent jams from occurring see Avoiding jams You have loaded too much paper Make sure the stack of paper you load does not or too many envelopes exceed the maximum stack height indicated at the front of the tray or on the multipurpose feeder See Loading the trays or Loading the multipurpose feeder for more information Guides in the selected tray are not Move the guides in the tray to the correct position set to the appropriate position for Jadi the size paper loaded For detailed instructions see Loading the trays The paper has absorbed moisture Load paper from a fresh package due to high humidity Store paper in its original wrapper until you load it See Storing paper for more information The Paper Jam You have not pressed Y or have Clear paper f
54. cs 46 sizes 53 types 54 weight 55 56 memory Print and Hold function 39 40 memory option removing 19 Menu button 25 N Noise emission levels 105 numeric pad 26 111 O operator panel 30 disabling menus 78 enabling menus 79 option cards installing 16 internal print server Parallel Interface Card 16 Serial Interface Card 16 options 5 bin mailbox 11 duplex unit 8 interface cards 16 internal print servers 16 ordering image transfer unit 61 transfer roller 61 ordering print cartridge 59 output bins linking 39 P pad numeric 26 panel display 26 paper letterhead 49 preprinted forms 49 recommended types 46 storing 44 unacceptable 48 paper jams areas 63 avoiding 45 clearing 62 fuser 69 Parallel Interface Card 16 PIN entering at the printer 41 entering from the driver 40 Power Saver adjusting 80 preprinted forms 49 Print and Hold function see held jobs 39 print server installing printer memory option removing 19 printer system board 18 accessing 18 closing 23 problems incorrect characters print 90 job didn t print 89 job prints 90 from wrong tray 90 on wrong paper or specialty media 90 large jobs do not collate 90 Index mailbox 90 USB Direct interface 27 frequent jams 90 USB flash memory device 27 operator panel 89 blank 89 V displays black diamonds 89 feed verify print 42 paper fee blank pages in output bin 93 frequent jams 93 jammed page does not reprint 93 Paper Jam mes
55. ct the type of job confidential or held and then select your user name from the user name list Once you select your user name you can print all your confidential jobs or select an individual print job You can then choose the number of copies for the print job or you can delete the print job When you send a confidential job to the printer you must enter a personal identification number PIN from the driver The PIN must be four digits using the numbers 0 9 The job is held in printer memory until you enter the same four digit PIN from the operator panel and choose to print or delete the job This ensures the job does not print until you are there to retrieve it No one else using the printer can print the job without the PIN Windows 1 From a word processor spreadsheet browser or other application select File gt Print 2 Click Properties or Options Printer or Setup depending on the application to view the printer driver settings 3 Depending on the operating system you may have to click the Other Options tab and then click Print and Hold Note If you have difficulty finding Print and Hold gt Confidential Print click Help and see the topic Confidential Print or Print and Hold and then follow the driver instructions Enter a User Name and PIN 5 Send your job to the printer Go to the printer when you are ready to retrieve your confidential print job and follow the At the printer steps Macintosh 1 From a wor
56. d Lexington KY 40550 859 232 3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de la classe B respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Japanese VCCI notice If this symbol appears on your product the accompanying statement is applicable CORPS ARLES EREE A Hl MS VCCI OBE BOC TFABRRNRECT CORBIS RERRCHATSC ERAMWELTHIETA CORBMIVACTLEYV 2 UR ER MEL CHA SNSE AEREA SHOT CEMHVET Fria HAS IGE gt TIEL URRY RRWALTC ESL Korean MIC statement If this symbol appears on your product the accompanying statement is applicable 01 JAE 143522 MANSIS F IISA BANS MIC J UN 32 LE NANA A
57. d LCD Contrast settings are adjusted separately To change the LCD Brightness or LCD Contrast settings 1 Make sure your printer is on Press 07 on the operator panel Press W until y Settings appears and then press V Press W until y Utilities Menu appears and then press V Press W until y appears next to the LCD setting you want to change and then press Y Press gt to increase the brightness or contrast or press lt to decrease the brightness or contrast N of fF WO KN When the adjustment is complete press V This saves this setting as the new user default and the printer returns to Ready Disabling operator panel menus Since many people could be using the printer an administrator may choose to lock the operator panel menus to keep others from changing menu settings from the operator panel To disable the operator panel menus so that changes cannot be made to the printer default settings 1 Turn the printer off Note Disabling the operator panel menus does not prevent access to Print and Hold functionality 2 Press and hold V and Y while turning the printer on Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display 4 Press W until y Panel Menus appears and then press V 5 Press W until y Disable appears and then press V The following messages appear briefly Submitting Selection and Disabling
58. d processor spreadsheet browser or other application select File gt Print 2 Inthe Copies amp Pages or General pop up menu choose Job Routing a When using Mac OS 9 if Job Routing is not a choice on the pop up menu select Plug in Preferences gt Print Time Filters b Turn down the disclosure triangle to the left of Print Time Filters and select Job Routing c Inthe pop up menu choose Job Routing 3 Inthe radio group select Confidential Print Printing confidential jobs 40 Printing 4 Enter a User Name and PIN 5 Send your job to the printer Go to the printer when you are ready to retrieve your confidential print job and follow the At the printer steps At the printer 1 Press W until y Held jobs appears and then press V 2 Press W until y Confidential jobs appears and then press VD 3 Press W until the y appears next to your user name and then press V 4 Enter your PIN For more information see Entering a personal identification number PIN 5 Press W until y appears next to the job you want to print and then press V After your job prints it is deleted from printer memory Entering a personal identification number PIN When you select Confidential Job from the Held job menu the following prompt appears on the display after you select your user name G Enter PIN 1 Use the numeric pad to enter the four digit PIN associated with your confidential job Note As you enter the PIN asteri
59. ding jam Messages cconcccininionnnccnna nn 64 Glearing the entire paper Palin Ea 65 Clearing mailbox finisher or output expander jams Area M ceeceesceeeeeeeeeeseeeeeeeeaeeteeeeeeeeseeeeeeeeneenaees 69 Clearing MUSE L ias tdt ada ita 69 Clearing image transfer UNit jAMS 0 0 eee cece eee ceseceneeeeeeeeaeeseeeteaeeseaeeeaeeeaaeeeaeessaeseaeesaeesaeesaeeeseeseaeseieeeeaeenaees 71 If you stilline Sd Help mitad ici 77 Chapter 6 Administrative support cocccccnnnnnnnnonncccencnnnnnnannnncnnnnnnnnnnnnnnrnnnnnnnnnannnrrrrrrnranannns 78 Adjusting operator panel brightness and contrast 2 2 eeeeeeseeeeeneeeeeeneeeeeneeeeeeeeeeeaaeeeseaaeeseneeeeseeeeesneeeeseaeees 78 Disabling operator panel MENUS cceesceeesseceeseeeeceseeeeeeeeeeeeeeeseseeeeesecenseeaeessseeeeeseaeneneneeseseeesesenenseeneeseanes 78 Enablingoperator panel Menus a a a a ara r aa ra Taaa ETa A e ar AA erap E aSr ea aAa oer eaa kenner iiini ces 79 Restoring factory default settings 2 0 eeceeessceeeeeceeeeeneeeeeeneeeseee es cren 79 Adjusting Power Saver iii aught de dain neti deirdre dae Mie 80 Encrypting the disk ida Sadi es eh eee avin nee dit da ee a 80 Setting security using the Embedded Web Server EWS cecccsseeeeeesseeeeeeeseeeteaeeseeeseaeeeaeeseaeeseaeeeieeeeaeeaes 81 Black only Modesa a E araa a a aa ae a eTa aii 84 Aligning the image transfer Unit eee eeeeeeeseeeeeneeeeesneeeeeneeeeaeeeteneeeeseeeeseneeeseaeeeseaaeessaeeeseeeesenaeeseeae
60. e Estimator is only intended to estimate the coverage on a given page For all toner colors that are used the minimum percentage that prints is 2 percent Reported values may vary from printer to printer The accuracy of the estimates may be affected by how full the print cartridges are environmental conditions the media type the software application software settings the driver driver settings and the content of the page Lexmark makes no claim as to the accuracy of the estimated percents Size sensing The Size Sensing menu item lets you disable or enable auto size sensing on trays Size Sensing also lets the printer detect the difference between similar paper sizes that it otherwise cannot Size sensing is on by default for all the trays However the trays cannot automatically sense transparencies Disabling size sensing Turn the printer off 2 Press and hold V and gt while turning the printer on 3 Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display Press W until y Size Sensing appears and then press V Note Only paper trays that support auto size sensing are displayed on the operator panel 4 Press W until y Tray lt x gt Sensing appears where lt x gt represents the number of the tray for which you want to disable size sensing and then press D z Repeat for other trays if necessary 5 Press W until y
61. e Optional drawers e Duplex unit e Printer e Output options The instructions in this section cover the following options Input options e High capacity feeder 2000 sheet drawer e Optional drawers e Duplex unit Output options e Output expander e 5 bin mailbox e StapleSmart finisher Internal options e Memory cards Printer memory Flash memory Fonts e Firmware cards Bar Code IPDS and SCS TNe PrintCryptionTM Note Use a Phillips screwdriver to remove the system board access cover e Other internal options Printer hard disk RS 232 serial interface card Parallel 1284 B interface card Installing and removing options 5 Installing and removing options MarkNet N8000 Series internal print servers also called internal network adapters or INAs Note Some options may not be available on some models Installing a 2000 sheet drawer Your printer supports one optional 2000 sheet drawer Warning If you have an optional duplex unit and a 2000 sheet drawer you must install a 500 sheet drawer between the duplex unit and the 2000 sheet drawer 1 Unpack the 2000 sheet drawer and remove any packing material 2 Place the drawer in the location you have chosen for your printer 3 If you are installing a 500 sheet drawer on top of the 2000 sheet drawer attach the stabilizing bars a Place the two stabilizing bars on the ground narrow side up b Lower the 2000 sheet drawer onto the bar
62. e option card Removing memory and option cards 19 Installing and removing options 3 Remove the screw that secures the card to the system board connector slot PIU aya E Gently pull the card out of the connector 5 If you saved the metal plate that covers the connector slot and you do not plan to insert another card attach the plate a Slide the clip side of the plate in first making sure the clip end covers the groove on the system board b Use the screw to secure the other end of the metal plate to the system board 6 Place the card in its original packaging or wrap the card in paper and store it in a box 7 Replace the system board access cover For more information see Reinstalling the system board access cover Removing memory and option cards 20 Installing and removing options Removing a hard disk Warning Hard disks are easily damaged by static electricity Touch something metal on the printer before you touch a disk 1 Remove the system board access cover For more information see Accessing the printer system board 2 Locate the hard disk 3 Gently pull the three posts on the hard disk mounting plate out of the holes on the system board
63. eb Server The SSL Secure Sockets Layer allows for secure connections to the Web server within the print device You can connect to the Embedded Web Server more securely by connecting to the SSL port instead of the default HTTP port The SSL port connection will encrypt all Web server network communications between the PC and the printer To connect to the SSL port Open your Web browser In the address line enter the IP address of the printer you want to configure using the format https ip_address Supporting SNMPv3 Simple Network Management Protocol version 3 SNMPv3 protocol allows for encrypted and authenticated network communications It also lets the administrator select a desired level of security Prior to use at least one user name and password must be established from the settings page To configure for SNMPv3 through the Embedded Web Server of the printer 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click SNMP SNMPv3 authentication and encryption has three levels of support Setting security using the Embedded Web Server EWS 81 Administrative support No authentication and no encryption e Authentication with no encryption e Authentication and encryption Note Only the selected level and later may be used to communicate Supporting IPSec
64. ed color may not be an exact match of the Color Samples pages What are Detailed Color Samples and how do access them This information applies to network models only Detailed Color Samples are pages similar to the default pages of color samples accessible from the Quality Menu on the printer operator panel or from the Configuration Menu in the printer Embedded Web Server The default color samples accessed by these methods have an increment value of 10 percent for Red R Green G and Blue B values Collectively these values are known as RGB color If the user finds a value on the pages that is close but would like to scan more colors in a nearby area the user can use the Detailed Color Samples to input the desired color value and a more specific or lower increment value This lets the user print multiple pages of colored boxes that surround a specific color of interest To access the pages of Detailed Color Samples use the printer Embedded Web Server interface Select the Color Samples option within the Configuration Menu Nine color conversion table options and three buttons called Print Detailed and Reset are shown on the options screen If the user selects a color conversion table and presses the Print button the printer prints the default color samples pages If the user selects a color conversion table and presses the Detailed button a new interface becomes available The interface lets the user enter individual R G and B val
65. eeder to lay it flat 2 Press the pick assembly release lever and remove all media and jams 3 Return the feeder to its working position and reload your media Area B 1 Open the left access door until it latches open 2 Remove all visible media Note Remove any torn media from the printer 3 Close the door Note Open Tray 1 and make sure the entire media stack is pushed all the way down into the tray Clearing the entire paper path 65 Clearing paper jams Area C 1 If you have one or more optional 500 sheet drawers a Open the 500 sheet drawer access door Hold the door down while removing jams Note Make sure the entire paper stack is loaded correctly and pushed all the way down into the tray b Close the door 2 If you have an optional 2000 sheet drawer a Open the 2000 sheet drawer access door Pull the jam down and out of the rollers b Close the door Area D 1 Open the front access door 2 Hold down the front access door Remove jams in the rollers under the image transfer unit Note Any image printed will not be fused to the page Clearing the entire paper path 66 Clearing paper jams Area T1 1 If clearing Area B did not clear the jam then carefully open tray 1 Remove any jams Note Make sure the paper is pushed all the way down into the tray 2 Close tray 1 Area E 1 Pull the duplex tray E completely out Look inside and
66. eeseaeees 85 Using the Coverage Estimator oooocncccinocinncnnocanoncnonnnnnnnonncnnnncnnnn nn nn enaid drie a cancer ner e d near arenas 86 SIZe SENSING iia et eae heed Se as Hc cei ee tne eet ieee 86 Configuring printer alerts cocina ideo is 87 Chapter 7 Troubleshooting ri a 88 Online CUStOMEr SUPPOME cti a a aA a EREE E eaha 88 Calling fOr SEACE caido a ee ae Raha RES 88 Checking an unresponsive printer ee eeeeeeeeeeeeeeeeeeeeceeeeeeeeeeeeeeaeeeeeeeaeesseeeeaeeesaeseaeeeaeeeeaeeseeessaeesieeseneeeaees 88 Printing multi language PDFssis 24 Aw deel A as 88 Solving printing Problem S sinoni deste aves e it Sak eee ieee 89 Solving mailbox problems iesind e td 90 Solving option problems iii ae eee ie elect hale 91 Solving paper feed Problems ira 93 Solving print quality problems ainia docs tien steers Ai Seated odes ge ie eile 93 Solving color quality problems sisi dd Ae ee eee tiem 98 Chapter 8 Notices a oporana id A A a aeaaea aaraa 102 Installing and removing options _ NNN You can customize your printer memory capacity and connectivity by adding optional cards and input devices You can also use these instructions to help you locate an option for removal Install the printer and any options you have purchased in the following order CAUTION If you are installing options after setting up the printer turn the printer off and unplug the power cord A before continuing e High capacity feeder 2000 sheet drawer
67. el display is blank or displays only diamonds Cause The printer self test failed Solution Turn the printer off wait about 10 seconds and turn the printer back on Performing Self Test appears on the display When the test is completed the Ready message is displayed If the messages do not appear turn the printer off and call for service The message Error reading USB drive appears when using a USB device The USB device you are using may not be supported or has an error Only specific USB flash memory devices are supported For information regarding tested and approved USB flash memory devices see the Lexmark Web site at www lexmark com Jobs do not print The printer is not ready to receive data Make sure Ready or Power Saver appears on the display before sending a job to print Press Y to return the printer to the Ready state The specified output bin is full Remove the stack of paper from the output bin and then press Y The specified tray is empty Load paper in the tray You are using the wrong printer driver or are printing to a file e Verify that you selected the printer driver associated with the Lexmark C770 C772 e If you are using a USB port make sure you are running Windows 98 Me Windows 2000 Windows XP or Windows Server 2003 and using a Windows 98 Me Windows 2000 Windows XP or Windows Server 2003 compatible printer driver Your MarkNet N80
68. encies labels other Follow these instructions when you want to print on media such as transparencies card stock glossy paper labels or envelopes 1 Load the media as specified for the tray you are using For help see any of the following Loading the trays Loading the multipurpose feeder 2 Set the Paper Size and Paper Type for the multipurpose feeder MP Feeder Size and MP Feeder Type to the correct value for the print media you loaded 00QOUUMUOYw 5 Q Note Paper Size cannot be adjusted when auto size sensing is enabled Auto size sensing is enabled by default for printer trays but is not available for the multipurpose feeder Press 07 on the operator panel Press Press Press Press Press Press Press Press Press Press Press Press 4D 48 48 43 498 a until you see y Paper Menu until you see y Paper Size Type until you see y MP Feeder Size Type until the y appears next to the media size you loaded until you see y MP Feeder Size Type until y appears next to the media type you loaded The printer returns to the Ready state 3 From the computer software application set the paper type size and source according to the media you loaded Windows 1 2 O a _A O In your word processor spreadsheet browser or other application select File Print Click Properties or Options Printer or Setup depending on the application to view the printer driver settings Click the Paper tab
69. er or specialty media in more than one tray the printer automatically links the trays This means that when one tray is empty it feeds from the next linked tray For example if you have the same size and type of paper or specialty media loaded in tray 2 and tray 4 the printer feeds from tray 2 until it becomes empty and then it feeds from the next linked tray tray 4 e Ifyou load the same size paper or specialty media in each tray make sure it is also all the same type to link the trays Once the trays you selected are loaded with the same size and type of paper or specialty media select the same Paper Type setting in the Paper Menu for these sources e To disable tray linking set the Paper Type or Paper Size to a unique value in each one of the trays For more information see the Menus and Messages Guide on the Software and Documentation CD Linking trays 38 Printing Linking output bins If you attach an optional finisher or mailbox to your printer you can link output bins or otherwise specify how the printer sends jobs to the bins by changing the Configure Bins settings in the Paper Menu Value Description Mailbox Lets you select an output bin when you send a job to print If you prefer you can select a default output bin for all print jobs to go to The printer alerts you when the bin you selected becomes full and stops printing until you empty the bin Link Links all available bins so that when one b
70. erly positioned for the size paper you have loaded Do not send jobs to staple hole punch or offset for transparencies labels or card stock We recommend that transparencies labels card stock and envelopes not be sent to the optional mailbox or optional finisher These specialty media types should be sent to the standard bin If an optional finisher or mailbox is attached make sure the printer and option are correctly aligned For alignment instructions see the instruction sheet that came with your option Make sure all cables that connect the high capacity feeder or finisher to the printer are correctly attached For more information see the instruction sheet that came with your option If a jam should occur clear the entire paper path For more information see Clearing the entire paper path Tips for successful printing 45 Media specifications Y Media is paper card stock transparencies labels and envelopes The last four are sometimes referred to as specialty media The printer provides high quality printing on a variety of media A number of things must be considered concerning media before printing This chapter provides information to help make media selections and how to care for media Media guidelines Selecting the appropriate media for the printer helps avoid printing problems The following sections contain guidelines for choosing the correct media for the printer For detailed information about media characte
71. etween the drawers 4 Install another 500 sheet drawer or continue with Installing a duplex unit Installing a 500 sheet drawer 7 Installing and removing options Installing a duplex unit Your printer supports an optional duplex unit that lets you print on both sides of a sheet of paper Warning If you have an optional duplex unit and a 2000 sheet drawer you must install a 500 sheet drawer between the duplex unit and the 2000 sheet drawer 1 Unpack the duplex unit and remove any packing material 2 Place the duplex unit in the location you have chosen for your printer or install it on a 500 sheet drawer To install it on a 500 sheet drawer a Align the positioning posts on the drawer with the holes in the duplex unit b Lower the duplex unit into place Make sure it is seated securely on the drawer Installing a duplex unit 8 Installing and removing options Installing the printer CAUTION The printer weighs 48 82 kg 105 181 Ib It requires at least three 3 people to lift it safely Use the printer handholds to lift it do not lift by the front of the printer and make sure your fingers are not under the printer when you set it down 1 Unpack the printer 2 Place the printer on the duplex unit or 500 sheet drawer a Align the positioning posts on the duplex or 500 sheet drawer with the holes in the printer b Lower the printer into place Make sure it is seated securely Installing an output expander Y
72. he number of pages in the job The printer does not have enough memory Add printer memory or an optional hard disk Unexpected page breaks occur The job has timed out Set Print Timeout to a higher value from the Setup Menu For more informations see the Menus and Messages Guide Solving mailbox problems Symptom Paper jams before reaching the mailbox The mailbox and the printer are misaligned Solution Realign the mailbox and the printer For more informations see Clearing mailbox finisher or output expander jams Area M The mailbox is not connected properly Check the electrical connection Solving mailbox problems 90 Troubleshooting Solving option problems If an option does not operate correctly after it is installed or if it quits working e Turn the printer off wait for about 10 seconds and turn the printer on If this does not fix the problem unplug the printer and check the connection between the option and printer e Print the menu settings page and check to see if the option is listed in the Installed Options list If the option is not listed reinstall it For more informations see Printing a menu settings page Make sure the option is selected in the software application you are using The following table lists printer options and suggested corrective actions for related problems If the suggested corrective action does not f
73. he printer o oo Periodically you need to complete certain tasks to maintain optimum print quality These tasks are covered in this chapter If several people are using the printer you may want to designate a key operator to do the setup and maintenance of your printer Refer printing problems and maintenance tasks to this key operator In the U S contact Lexmark at 1 800 539 6275 for information about Lexmark Authorized Supplies Dealers in your area In other countries or regions visit the Lexmark Web site at www lexmark com or contact the place where you bought your printer Storing supplies Choose a cool clean storage area for your printer supplies Store supplies right side up in their original packaging until you are ready to use them Do not expose supplies to e Direct sunlight e Temperatures above 35 C 95 F e High humidity above 80 e Salty air e Corrosive gases e Heavy dust Determining the status of supplies The printer operator panel alerts you once a supply item or maintenance is required You can also view the status of supplies in your printer on the operator panel unless the printer is printing or in a busy state The header or gray area at the top of the display will indicate the printer is Ready and lets you know if any trays are low Selecting Status Supplies on the display will open the Status Supplies screen where you can view the status of the various trays and open the supplies scree
74. he printer before you touch a card Remove the system board access cover For more information see Removing the system board access cover Unpack the card Avoid touching the metal pins on the bottom of the card Save the packaging Holding the card by its sides align the pins on the card with the holes on the system board Push the card firmly into place The entire length of the connector on the card must touch the system board Be careful not to damage the card connectors Installing memory and option cards 14 Installing and removing options Installing a hard disk Follow the instructions in this section to install an optional hard disk You need a small flathead screwdriver to attach the hard disk to the mounting plate Warning Hard disks are easily damaged by static electricity Touch something metal on the printer before you touch a disk If an option card has been installed you may need to remove it before installing the hard disk Remove the system board access cover For more information see Removing the system board access cover Remove the mounting plate hard disk ribbon cable and attachment screws from the package Align the ribbon cable connector with the connector pins on the hard disk Attach the ribbon cable to the hard disk Align the screw holes on the mounting plate
75. he printer for this information The serial number is also listed on the menu settings page For more informations see Printing a menu settings page For service in the U S or Canada call 1 800 Lexmark 1 800 539 6275 For other countries regions visit the Lexmark Web site at www lexmark com Note When calling for service call from the location of the printer Checking an unresponsive printer If your printer is not responding first make sure The power cord is plugged into the printer and a properly grounded electrical outlet e The electrical outlet is not turned off by any switch or breaker e The printer is not plugged into any surge protectors uninterrupted power supplies or extension cords e Other electrical equipment plugged into the outlet is working e The printer is turned on e The printer cable is securely attached to the printer and the host computer print server option or other network device Printing multi language PDFs Symptom Cause Solution Some maintenance and The documents contain 1 Open the document you want to print in Adobe Acrobat troubleshooting unavailable fonts 2 Click the printer icon e enn The Print dialog box appears 3 Check the Print as image box Note For Acrobat 7 x or later click the advanced button to display the Print as Image option 4 Click OK Troubleshooting 88 Troubleshooting Solving printing problems Symptom The operator pan
76. ida 30 Loading the multipurpose feeder cesececeeseseeseeceeeseeeeeseeeeenenceeeseeeeeesacenseneeseseneeeeneeseeceeseseesenenenseeneeseases 35 Printing on specialty media transparencies labels other ecceeceeeseeeeeeeeeeeeeeseeeeeeeeeeeeeaeeseeeeeeeeeaeeeeeeaas 37 Linkin TAS ia ii dani 38 Einking output DINS icon iia 39 Holding job IN the printer ota A td ta 39 Printing confidential OS viii iii 40 Tips tor SUCCOSSTU Pintig emos ii 44 Chapter 3 Media Specifications ccconnnnnncccnnnnnnncnncnnncncnnncnnnnnnnnnnnrcrnnnnnanennrnnnnnnnnnannnns 46 Media guidelines ica io aa 46 Storing Paper cian ii Ai 48 SOMO Ml cian 52 Identifying media sources and SPECIFICATIONS ooo ooconnccnnnnoconnnncononcnnnnnrncn nano nn r nan cn nano cnn rr rra 52 Chapter 4 Maintaining the printer ccccesssssseeeeeeeeeeeseseeeeeeeeeeeesneeesneeeeseeeeeeesenooes 58 Determining the status Of supplies ooooonioncnnnncnnnnnocnnnnccnnnccnnnncccr ner 58 Gonserving Supplies iii ae bc 59 Ordering SUPPIIES aeih a a E E ten tee ede glen oben eae 59 Contents 3 Contents O 59 Toner Waste contalNner iii iaa el ade 60 Puseriand IU o oi ir 60 Recycling Lexmark products iii aio a i de A 61 Chapter 5 Clearing Paper jamS saiscessissisecccsseccescntietenessestencexnessatenstuensssstesencaecsenetsxesnenensets 62 Identifying AMS isa ad ete 62 Access doors and trays ieies dene ee as ee len ev eee i ited 63 Understan
77. ieves appropriate without incurring any obligation to you You can purchase additional copies of publications related to this product by calling 1 800 553 9727 In the United Kingdom and Eire call 44 0 8704 440 044 In other countries contact your point of purchase References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility 2006 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark MarkNet and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries Optralmage is a trademark of Lexmark International Inc PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s
78. in becomes full the printer sends jobs to the next linked bin Mail Overflow Sends jobs automatically to a preassigned overflow bin when the current bin becomes full Link Optional Configures the printer to treat all the optional bins as one large output bin and treat the stan dard bin as an individually addressable bin Type Assignment Lets you assign different types of media to specific output bins or a set of linked bins The printer then sends all printed media to the bin or set of linked bins that you designated to receive each type of paper or specialty media Only available if you have attached an optional mailbox To change the Configure Bins setting Press W until you see y Paper Menu Press Y Press W until you see V Bin Setup Press Y Press W until you see y Configure Bins and then press V Mailbox appears on the second line of the display a fF WN a o Press W until you see the value you want and then press V to save the value as the bin configuration default 7 Press gt until you get to the Ready state Holding a job in the printer When sending a job to the printer you can specify in the driver that you want the printer to hold the job in memory When you are ready to print the job you must go to the printer and use the operator panel menus to identify which held job you want to print Note Print and Hold functions require a minimum of 128MB available printer memory We recommend a minim
79. ing mailbox finisher or output expander jams Area M Clearing paper jams 3 Pull down the latches They slide toward the center to release the fuser 2 4 Pull the fuser out and set it on a clean flat surface 5 Unsnap the housing and set it aside 6 Lift up the fuser roller cover and remove the jam 7 Close the fuser roller cover 8 Snap the housing back onto the fuser 9 Insert the fuser back into the printer 10 Slide the latches out and then pull up to refasten them 11 Close the doors Clearing fuser jams 70 Clearing paper jams Clearing image transfer unit jams 1 Open the front access door and the left access door 2 While holding down the front access door insert a folded piece of paper as shown to clear the paper sensors under the image transfer unit Make sure to clear the entire width of the paper path 3 Close the left access door and the front access door If the jam persists continue with step 4 Clearing image transfer unit jams 71 Clearing paper jams 4 Turn the printer off Open the front cover 5 Remove all the print cartridges a Pull up slightly on the cartridge handhold b Pull the cartridge straight out and use the handle to lift it off the guides c Place the cartridges on a clean flat surface out of direct light Clearing image transfer unit jams 72 Clearing paper jams 6 Release the latches to open the multipurpose feeder area A a
80. ing other than transparency Use only transparencies recommended by the printer s manufacturer Make sure the Paper Type setting is set to Transparency Toner specks The print cartridges are defective The transfer roller is worn or defective The image transfer unit is worn or defective The fuser is worn or defective Toner is in the paper path Replace the print cartridges Replace the transfer roller Replace the image transfer unit Replace the fuser Call for service Toner rubs off the paper easily when you handle the sheets The Type setting is wrong for the type of paper or specialty media you are using The Texture setting is wrong for the type of paper or specialty media you are using The Weight setting is wrong for the type of paper or specialty media you are using The fuser is worn or defective Change Paper Type to match the paper or specialty media you are using Change Paper Texture from Normal to Smooth or Rough Change Paper Weight from Plain to CardStock or other appropriate weight Replace the fuser Gray background The Toner Darkness setting is too dark The print cartridges are defective Select a different Toner Darkness setting from the printer driver before sending the job to print Replace the print cartridges Solving print quality problems 96 Troubleshooting Symptom Uneven print density Cause The print cartridges
81. ion see Media specifications Blank pages The print cartridges are defective or empty Replace the print cartridges Solid color pages The print cartridges are defective Your printer requires servicing Replace the print cartridges Call for service The paper curls badly once it prints and exits to a bin The Type Texture and Weight settings are not appropriate for the type of paper or specialty media you are using The paper has been stored in a high humidity environment Change Paper Type Paper Texture and Paper Weight to match the paper or specialty media loaded in the printer Load paper from a fresh package Store paper in its original wrapper until you use it For more information see Storing paper Solving print quality problems 97 Troubleshooting Solving color quality problems This section helps answer some basic color related questions and describes how some of the features provided in the Quality Menu can be used to solve typical color problems Note See the quick reference page entitled Print quality and troubleshooting guide which provides solutions for common print quality problems some of which may affect the color quality of the printed output Frequently asked questions FAQ about color printing What is RGB color Red green and blue light can be added together in various amounts to produce a large range of colors observed in nature For ex
82. ion of 770 795 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Notices 107 Notices Statement of Limited Warranty C770 C772 printer Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product Is manufactured from new parts or new and serviceable used parts which perform like new parts Is during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user fo
83. itting Selection appears When the Submitting Selection message disappears an asterisk appears next to the setting to identify it as the current user default setting These settings are active until new ones are stored or the factory defaults are restored To restore the original printer factory default settings oa fF WN 7 Warning All downloaded resources fonts macros and symbol sets in printer memory RAM will be deleted Resources residing in flash memory or on the optional hard disk remain unaffected Make sure the printer is on and Ready appears on the display Press on the operator panel N D Press W until y Settings appears and then press VD Press W until y Setup Menu appears and then press V Press W until y Factory Defaults appears and then press V Press W until y Restore Now appears and then press V The message Restoring Factory Defaults appears followed by the Ready message When you select Restore No other button actions are available on the operator panel while Restoring Factory Defaults appears All menu settings return to the factory default values except The operator panel Display Language setting in the Setup menu All settings under the Network Ports menu Enabling operator panel menus 79 Administrative support Adjusting Power Saver To adjust the Power Saver setting oa RAON Make sure the printer is on and Ready appears on the display Press 07 on the operator
84. ix the problem call your service representative Drawers Make sure the connection between drawers and the printer is secure e Make sure the print media is loaded correctly Duplex unit Make sure the connection between the duplex unit and the printer is secure If the duplex unit is listed on the menu settings page but print media jams when it enters or exits the duplex unit the printer and duplex unit may not be properly aligned Flash memory Make sure flash memory is securely connected to the printer system board Hard disk with adapter Make sure the hard disk is securely connected to the printer system board Internal print server e Make sure the internal print server also called an internal network adapter or INA is securely connected to the printer system board Make sure you are using the correct cable that it is securely connected and the network software is correctly set up For more details see the Software and Documentation CD that shipped with your printer High capacity feeder See Solving high capacity feeder problems Printer memory Make sure printer memory is securely connected to the printer system board Serial Parallel interface Make sure the Serial parallel interface card is securely connected to the printer system board Make sure you are using the correct cable and that it is securely connected Solving option problems 91 Troubleshooting
85. kets on the bottom of the mailbox with the slots in the top of the printer 4 Lower the mailbox into place Installing a 5 bin mailbox 11 Installing and removing options 5 Attach the printer top cover to the mailbox 6 Attach the mailbox paper bail to the top cover Installing a StapleSmart finisher Your printer supports a StapleSmart finisher See the information sheet included with the finisher for detailed installation instructions Installing a StapleSmart finisher 12 Installing and removing options Installing memory and option cards CAUTION If you are installing memory or option cards sometime after setting up the printer turn the printer off A and unplug the power cord before continuing If you have any other devices connected to the printer turn them off as well and unplug any cables going to the printer Removing the system board access cover Locate the access cover on the back of the printer Remove the four access cover screws two at top two at bottom Remove the access cover A OO N a Use the illustration to locate the connector for the card you want to install Option card connector an E PPPS SESSA G ea ew 7 gt Memory card connector Firmware and flash memory card connectors e Hard disk Sessa E e Sos sesscsssd L
86. le list 30 Printing Flex the print media back and forth to loosen the sheets and then fan them Do not fold or crease the print media Straighten the edges of the stack on a level surface Warning Never remove paper trays while a print job is printing It could damage the tray or the printer Loading 500 sheet trays To load any of the 500 sheet trays 1 Remove the tray and place it on a flat level surface 2 Squeeze the front guide lever and slide the guide to the front of the tray 3 Squeeze the side guide lever and slide the guide to the correct position for the size paper you are loading Icons along the back of the tray indicate paper sizes 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges of the stack on a level surface Loading the trays 31 Printing 5 Place the paper in the tray as shown print side down Do not load bent or wrinkled paper Maximum stack height indicator Note Do not exceed the maximum stack height Overfilling the tray may cause jams 6 Squeeze the front guide lever and slide the guide until it firmly touches the stack of paper 7 Reinstall the tray Make sure the tray is pushed completely into the printer 8 Ifyou are loading a different type of media than was previously loaded in the tray change the Paper Type setting for that tray on the operator panel For more information see Printing on
87. ll the way PE Clearing image transfer unit jams Clearing paper jams 7 Remove the image transfer unit a Raise the lever to unlock the image transfer unit ee b Pull down on the handle GY Clearing image transfer unit jams 74 Clearing paper jams c Slide the image transfer unit out and place it on a clean flat surface Warning Do not touch the transfer belt Touching the belt will damage the image transfer unit Clearing image transfer unit jams 75 Clearing paper jams 9 Insert the image transfer unit back into the printer a Align the guides with the insertion grooves and gently slide the unit in mae Clearing image transfer unit jams 76 Clearing paper jams c Lower the lever to lock the image transfer unit into place 10 Return the multipurpose feeder to its working position Reinstall all the print cartridges 11 Close the printer door 12 Turn the printer on The printer returns to a Ready state If you still need help 1 Turn the printer off and then back on 2 Contact your administrator or Help desk if you need more assistance If you still need help 77 Administrative support ae Adjusting operator panel brightness and contrast The LCD operator panel contrast and brightness can be adjusted through the Utilities menu For more information see the Menus and Messages Guide The LCD Brightness an
88. materials Align the connector on the option card with the connector on the system board The cable connectors on the side of the option card must fit through the connector slot Push the option card firmly into the option card connector Secure the card to the system board with the screw Installing memory and option cards 16 Installing and removing options Connector RTS _ D M3 Installing memory and option cards 17 Installing and removing options Removing memory and option cards To remove memory or option cards use the following illustration to locate the connector for the card you want to remove O mi O TOn ll Option card connector Or C Memory card connector Firmware and flash SS memory card connectors Li ic gt Hard disk connector F O DO O e i o Accessing the printer system board Turn the printer off Unplug the printer power cord Disconnect all cables from the back of the printer Locate the access cover on the back
89. mm Y t Y Y x x Y Y Y Y 8 5 x 11 in Legal 215 9 x 355 6 mm Y 1 Y Y x x Y Y Y Y 8 5 x 14 in Executive 184 2 x 266 7 mm Y t Y Y x x Y Y Y Y 7 25 x 10 5 in Folio 216 x 330 mm t t x Y x x Y Y Y Y 8 5 x 13 in Statement 139 7 x 215 9 mm T t x Y x x x Y Y x 5 5 x 8 5 in Tabloid 279 x 432 mm x x x x x x x x x x 11 x 17 in Universal 69 85 x 127 mm to t t x t x x x Y Y Y 297 x 1219 2 mm 2 75 x 3 5 in to 11 69 x 48 in Banner 210 to 215 9 mm x t x x x Y x x x x wide by up to 1219 2 mm long 8 27 to 8 5 inches wide by up to 48 inches long 7 3 4 Envelope 98 4 x 190 5 mm x t x x t x x x x x Monarch 3 875 x 7 5 in Supported as selected paper with tray size sensing turned off in the appropriate trays When selected the page is formatted for 215 9 x 355 6 mm 8 5 x 14 in unless otherwise specified Identifying media sources and specifications 53 Media specifications Media sizes and support continued ke Q 2 0 E Optional finish Legend 3 3 5 y 2 ptional finisher Y supported with size sensing 9 gt gt o a supported without size sensing S o e D 2 lt g 9 D a 2 S 2 Xx unsupported E lo Sl El E T 3 eanes 2 2 2 D 2 Pee ee ot a SE Media size Y 2 2 AS 2 2 a S lt 6 a AI Dimensions 10 e e e e e 77 9 Envelope 98 4 x 225 4 mm x t x x t x x x x x 3 875 x 8 9 in 10 Envelope 104 8
90. mple everything printed seems to be too red This can be caused by environmental conditions paper type lighting conditions or user preference In these instances Color Balance may be used to create more preferable color Color Balance provides the user with the ability to make subtle adjustments to the amount of toner being used in each color plane Selecting positive or negative values for cyan magenta yellow and black under the Color Balance menu will slightly increase or decrease the amount of toner used for the chosen color For example if a user believes the overall printed page to be too red then decreases to both magenta and yellow could potentially improve color preference Is it possible to increase the gloss in the printed output Obtain additional gloss by printing using the 1200 dpi Print Resolution Setting My color transparencies seem dark when projected Is there anything I can do to improve the color This problem most commonly occurs when projecting transparencies with reflective overhead projectors To obtain the highest projected color quality transmissive overhead projectors are recommended If a reflective projector must be used then adjusting Toner Darkness settings to 1 2 or 3 will lighten the transparency Be sure to print on the recommended type of color transparencies For more information see Understanding paper and specialty media guidelines in the User s Guide on the Software and Documentation CD
91. n automatically feed paper weights from 60 to 176 g m 16 to 47 Ib bond grain long Paper lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams For best performance use 90 g m 24 Ib bond grain long paper To use paper narrower than 182 x 257 mm 7 2 x 10 1 in it is recommended that the weight be greater than or equal to 90 g m 24 Ib bond Curl Curl is the tendency of media to curve at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold and dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness The degree of smoothness of paper directly affects print quality If the paper is too rough the toner does not fuse to the paper properly resulting in poor print quality If the paper is too smooth it can cause paper feeding or print quality issues Smoothness needs to be between 100 and 300 Sheffield points however smoothness between 150 and 250 Sheffield points produces the best print quality Moisture content The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly Leave the paper in its original wrapper until it is time to use it This limits the exposure of the paper to moisture changes that can degrade its performance
92. n to view the current status of your toner cartridge Ready Tray 1 Low Tray 2 S Status Supplies y Status Supplies y View supplies Held jobs Ready Tray 1Low SS View supplies C m M al Y ie K Y Cyan Toner OK Magenta Toner OK Maintaining the printer 58 Maintaining the printer Conserving supplies Several settings in your application software or on the display let you conserve toner and paper For more information on changing these settings see the Menus and Messages Guide Supply Menu selection item What the setting does Toner Toner Darkness in the Lets you adjust the level of toner released on a sheet of print media The Settings gt Quality Menu values range from 1 lightest setting to 5 darkest setting Color toner Color Saver in the Settings gt Prints colors less vividly to conserve your color toner Quality Menu Print media Multipage Print in the Causes the printer to print two or more page images on one side of a Settings gt Finishing Menu sheet Values for Multipage Print are 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up and 16 Up Combined with the duplex setting Multipage Print lets you print up to 32 pages on one sheet of paper 16 images on the front and 16 on the back Duplex in the Settings gt Duplex printing is available when you attach the optional duplex unit It Finishing Menu lets you print on both sides of a sheet of paper Use your software application Lets
93. nt cartridge e Yellow print cartridge e Yellow extra high yield print cartridge e Black high yield print cartridge e Black extra high yield Return Program print e Cyan high yield print cartridge cartridge e Magenta high yield print cartridge e Cyan extra high yield Return Program print e Yellow high yield print cartridge cartridge Black Return Program print cartridge e Magenta extra high yield Return Program print e Cyan Return Program print cartridge cartridge Magenta Return Program print cartridge e Yellow extra high yield Return Program print e Yellow Return Program print cartridge cartridge e Black high yield Return Program print cartridge e Cyan high yield Return Program print cartridge e Magenta high yield Return Program print cartridge e Yellow high yield Return Program print cartridge Toner waste container When an 82 Waste toner box nearly full message appears on the display you should order a new toner waste container To order a new toner waste container order part number 10B3100 Fuser and ITU Refer to the part number listed on the fuser or ITU for the appropriate reordering number for these items Ordering a fuser Note When the 87 Fuser Life Warning message appears on the display you should order a new fuser Order the correct type of fuser for your printer Only order a web oiler fuser if an authorized servicer has installed a web oiler upgrade kit to allow your printer to print large quantities of vinyl or dual
94. ode In black only mode all colors print in grayscale The printer prints fastest when in black only mode Black only mode is off by default Be sure to select black only mode both in the driver and through the printer operator panel To turn on black only mode through the printer operator panel 1 Turn the printer off 2 Press and hold V and gt while turning the printer on Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display 4 Press W until y Black Only Mode appears and then press V 5 Press W until y On appears and then press VD Black only mode 84 Administrative support Aligning the image transfer unit For best print quality make sure you align the image transfer unit after replacement or if colors print too lightly To align the image transfer unit oa kr WO ND Make sure your printer is on Press on the operator panel Press W until y Settings appears and then press V Press W until y Utilities Menu appears and then press VD Press W until you see Color Alignment and then press V Press V to print alignment test pages Several test pages print For each alignment group on the test pages locate the number next to the alignment pattern that comes closest to forming a perfectly straight line For example in this sample group pattern 3 comes closest to forming a straight line
95. old V and Y while turning the printer on Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display Press W until y Disk Encryption appears and then press V Adjusting Power Saver 80 Administrative support 5 Press W until y Disable appears and then press V Contents will be lost Continue appears 6 Press W until y Yes appears and then press VD The Encrypting Disk progress bar appears 7 When disk encryption has finished press O 8 Press W until y Exit Config Menu appears and then press V Setting security using the Embedded Web Server EWS You can enhance the security of network communications and device configuration by using the advanced security options These features are available through the Web page of the device Setting the system password Setting the system password protects configuration of the Embedded Web Server A system password is also required for Secure mode and confidential communication with MVP To set the system password 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address Click Configuration Under Other Settings click Security 4 Click Create Password if one has not been set previously If a password has already been set click Change or Remove Password Using the secure Embedded W
96. on characteristics of the product Mode Description Power consumption Printing The product is generating hard 650 W copy output from electronic inputs Ready The product is waiting for a print 190W job Power Saver The product is in energy saving 25 W mode Off The product is plugged into a wall 150 mW outlet but the switch is turned off Power Saver As part of the ENERGY STAR program this product is designed with an energy saving mode called Power Saver The Power Saver Mode is equivalent to the EPA Sleep Mode The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity The Power Saver Mode is automatically engaged after this product is not used for a specified period of time called the Power Saver Timeout The factory default Power Saver Timeout for this product is 30 minutes By using the configuration menus the Power Saver Timeout can be modified between 1 minute and 240 minutes Setting the Power Saver Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Power Saver Timeout to a high value maintains a fast response but uses more energy Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy
97. on the network setup page and confirm that Status is Connected If Status is Not Connected the LAN drop may not be active or the network cable may be malfunctioning Consult a system support person for a solution and print another network setup page to verify that the printer is connected to the network Printing a font sample list To print samples of the fonts currently available for your printer a Aha Q N Make sure the printer is on and the Ready message appears Press 07 on the operator panel Press W until y Reports appears and then press V Press W until y Print Fonts appears and then press V Press W until y appears next to PCL Fonts PostScript Fonts Or PPDS Fonts and then press y Note PPDS Fonts only appears if PPDS is activated on the printer Printing a directory list A directory listing shows the resources stored in flash memory or on the hard disk To print a listing oa hr WN Make sure the printer is on and the Ready message appears Press on the operator panel Press v until y Reports appears Y Press Press v until y Print Directory appears Press Y The message Printing Directory List appears on the display The printer returns to the Ready state after the directory list prints Note Print Directory is only available if you have a flash memory or hard disk installed Loading the trays Helpful hints Never mix media types within a tray Printing a font samp
98. our printer supports an optional output expander that lets you stack up to 650 sheets of paper in one bin Note After you unpack the output expander install it immediately Otherwise the edges of the mounting brackets could damage tabletops or fabrics 1 Unpack the output expander and remove any packing material 2 Remove the printer top cover Warning The output expander tray is designed to hold the weight of print material only Do not use it as a shelf excess weight may cause it to disengage from the output expander 3 Align the mounting brackets on the bottom of the output expander with the slots in the top of the printer 4 Lower the output expander into place Installing the printer 9 Installing and removing options 5 Attach the printer top cover to the output expander 6 Attach the output expander paper bail to the top cover Installing an output expander 10 Installing and removing options Installing a 5 bin mailbox Your printer supports a 5 bin mailbox that lets you collate and stack up to 500 sheets of paper Note After you unpack the mailbox install it immediately Otherwise the edges of the mounting brackets could damage tabletops or fabrics 1 Unpack the mailbox and remove any packing material 2 Remove the printer top cover Warning The mailbox is designed to hold the weight of print material only Do not use it as a shelf excess weight may damage it 3 Align the mounting brac
99. per Type specified in the printer driver match the paper size and type in the tray and what is set on the printers operator panel Incorrect characters print You are using an incompatible parallel cable If you are using a parallel interface make sure you are using an IEEE 1284 compliant parallel cable We recommend Lexmark part number 1329605 10 ft or 1427498 20 ft for the standard parallel port The printer is in Hex Trace mode If Ready Hex Trace appears on the display you must exit Hex Trace mode before you can print your job Turn the printer off and back on to exit Hex Trace mode Tray linking does not work Tray linking is not configured properly Make sure both the size and type of media are the same in both trays e Make sure the paper guides in the trays are set for the correct size media Make sure the menu values for both size and type are set correctly in the Paper Menu e For more informations see Linking trays or see the Menus and Messages Guide Large jobs do not collate Collate is not set to On Set Collation to On in the Finishing Menu or through the printer driver Note Setting Collation to O f in the driver overrides the setting in the Finishing Menu For more informations see the Menus and Messages Guide The job is too complex Reduce the complexity of the print job by eliminating the number and size of fonts the number and complexity of images and t
100. printer fuser Preprinted papers that require a registration the precise print location on the page greater than 0 09 in such as optical character recognition OCR forms In some cases registration can be adjusted with the software application to successfully print on these forms Coated papers erasable bond synthetic papers or thermal papers Rough edged rough or heavily textured surface papers or curled papers Recycled papers containing more than 25 post consumer waste that do not meet DIN 19 309 Paper having a weight less than 60 g m 16 lb Multiple part forms or documents Selecting paper Proper paper loading helps prevent jams and ensures trouble free printing To help avoid jams or poor print quality Always use new undamaged paper Before loading paper know the recommended print side of the paper This information is usually indicated on the paper package Do not use paper that has been cut or trimmed by hand Do not mix media sizes weights or types in the same source mixing results in jams Do notuse coated papers unless they are specifically designed for electrophotographic printing Do not forget to change the Paper Size setting when using a source that does not support auto size sensing Do not remove trays while a job is printing or Busy appears on the operator panel Make sure the Paper Type and Paper Weight settings are correct See Paper Menu in the Menus and Messages Guide on the publication
101. quality problems 95 Troubleshooting Symptom Print too light Cause Paper settings may be incorrect The Toner Darkness setting is too light You are using paper that does not meet the printer specifications The print cartridges are low on toner The print cartridges are defective or have been installed in more than one printer Solution Make sure the printer paper type paper texture and paper weight settings match the type of paper you are using Select a different Toner Darkness setting from the printer driver before sending the job to print Perform a Color Adjust in the Utilities Menu Load paper from a new package Avoid textured paper with rough finishes Make sure the paper you load in the trays is not damp Shake the specified toner cartridge to utilize the remaining toner For more information see Print cartridges Replace the print cartridges Print too dark The Toner Darkness setting is too dark The print cartridges are defective Select a different Toner Darkness setting from the printer driver before sending the job to print Replace the print cartridges Transparency print quality is poor Print has inappropriate light or dark spots toner is smeared horizontal or vertical light bands appear or color does not project You are using transparencies that do not meet the printer specifications The Paper Type setting for the tray you are using is set to someth
102. r print cartridge causing the line 2 If you still have the problem replace the image transfer unit and transfer roller 3 If you still have the problem replace the fuser Solving print quality problems 94 Troubleshooting Symptom Streaked horizontal lines Cause The print cartridges the transfer roller image transfer unit or fuser may be defective empty or worn Solution Replace the print cartridge the transfer roller the image transfer unit or fuser as needed From the printers operator panel print the repetitive defects guide to determine which component needs to be replaced Streaked vertical lines DE DE A CIPE e Toner is smeared before fusing to the paper e The print cartridge is defective e If paper is stiff try feeding from another tray e Replace the color print cartridge causing the streaks Print irregularities e Paper has absorbed moisture due to high humidity e You are using paper that does not meet the printer specifications e The image transfer unit and transfer roller are worn or defective e The fuser is worn or defective e Load paper from a fresh package in the paper tray e Avoid textured paper with rough finishes e Make sure the printer paper type paper texture and paper weight settings match the type of paper you are using e Replace the image transfer unit and transfer roller e Replace the fuser Solving print
103. r the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed Fuser Units Image Transfer Units Waste Toner Bottles and Paper Feed items and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a Life Warning or Scheduled Maintenance message for such item To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair no
104. r your printer supplies Store supplies right side up in their original packaging until you are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 80 Salty air Corrosive gases Heavy dust Tips for successful printing Printing Avoiding jams You can avoid most paper jams by correctly loading paper and specialty media in the printer See the following for loading instructions Loading 500 sheet trays Loading the 2000 sheet tray Loading the multipurpose feeder The following hints can help you avoid paper jams Use only recommended paper Refer to the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications for more information about which paper provides optimum results for your printing environment Do not remove paper trays while a job is printing Wait fora Load Tray lt x gt or Ready message before you remove the tray If you need detailed information before purchasing large quantities of customized paper refer to the Card Stock amp Label Guide Do not load wrinkled creased or damp paper Never mix media types within a tray Flex fan and straighten paper before you load it Do not overload the trays or the multipurpose feeder Make sure the stack height does not exceed the maximum height indicated Push all trays firmly into the printer after loading them Make sure the guides in the trays are prop
105. rator panel menus 78 disabling size sensing 86 display panel 26 E Embedded Web Server 81 enabling operator panel menus 79 envelope sizes 7 3 4 Monarch 53 F firmware card installing 14 flash memory 19 removing 19 G guidelines media 46 printing letternead 49 H hard disk 21 Held jobs 39 held jobs entering user name 40 overview 40 types of 40 image transfer unit aligning 85 ordering 61 installing Coax Twinax Adapter 16 firmware card 14 hard disk with adapter card 16 installing MarkNet print server 16 internal print server 16 option cards 16 Parallel Interface Card 16 print servers 16 USB Parallel Interface Card 16 internal print server Index See print server Internet Protocol Security 82 L labels guidelines 51 laser notice 107 letterhead 49 guidelines 49 page orientation 49 printing 49 Lexmark Authorized Supplies Dealers 58 linking 38 bins 39 trays 38 loading 2000 sheet tray 33 500 sheet trays 31 multipurpose feeder 35 lock feature security 83 M Macintosh 29 37 38 40 42 mailbox 11 maintaining the printer 58 ordering a print cartridge 59 MarkNet internal print servers maximum stack height multipurpose feeder 36 trays 1 2 3 32 34 media guidelines 46 letterhead 49 letterhead printing 49 letterhead guidelines 49 loading instructions based on source 49 sizes supported 7 3 4 Monarch 53 storing 52 transparencies guidelines 49 media specifications characteristi
106. re Allows the port to remain open even in Secure mode e Unsecured Only Allows the port to only open when the printer is not in Secure mode Note A password must be set to enable Secure mode Once enabled only the ports set to Secure and Unsecure will be open To configure the Secure mode for TCP and UDP ports from the Embedded Web Server 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click TCP IP Port Access Note Disabling ports will disable function on the printer Setting security using the Embedded Web Server EWS 82 Administrative support Using 802 1x Authenticating 802 1x port authentication allows the printer to join networks that require authentication before allowing access 802 1x port authentication can be used with the WPA Wi Fi Protected Access feature of an optional internal wireless print server to provide WPA Enterprise security support Support for 802 1x requires the establishment of credentials for the printer The printer must be known to the Authentication Server AS The AS will allow network access to devices presenting a valid set of credentials which typically involves a name password combination and possibly a certificate The AS will allow network access to printers presenting a valid set of credentials You can manage the creden
107. remove any paper caught in the rollers Also look up inside as some jams may be above the rollers 2 Reinstall the duplex mechanism in the printer Area T lt x gt 1 If you cannot clear all the 500 sheet drawer jams from Area C a Carefully open trays 2 through 4 all 500 sheet trays and remove jams Note Make sure the paper is pushed all the way down into the tray b Close trays 2 through 4 2 If you cannot clear the 2000 sheet drawer jam from Area C a Open the 2000 sheet drawer b Remove any jams and then close the 2000 sheet drawer Clearing the entire paper path 67 Clearing paper jams Area J 1 Remove the duplex tray J 2 Remove any jams and then reinstall the tray Area K 1 Open the lower right access door 2 Remove any jams and then close the door Area L 1 Open the upper right access door 2 Remove jams from the rollers and then close the door Clearing the entire paper path 68 Clearing paper jams Clearing mailbox finisher or output expander jams Area M 1 Open the rear door of the 5 bin mailbox or ouput expander 2 Pull the jam straight out and then close the door Clearing fuser jams 1 Clear the paper path If the jam error message persists go to step 2 2 Open both the upper right and the lower right access doors Areas K and L A CAUTION The fuser assembly may be hot Let it cool before continuing Clear
108. rinter e Use transparencies designed specifically for laser printers Transparencies must be able to withstand temperatures of 230 C 446 F without melting discoloring offsetting or releasing hazardous emissions To prevent print quality problems avoid getting fingerprints on the transparencies e Before loading transparencies fan the stack to prevent sheets from sticking together Storing paper 49 Media specifications Selecting transparencies The printer can print directly on transparencies designed for use in laser printers Print quality and durability depend on the transparency used Always print samples on the transparencies being considered for use before buying large quantities Lexmark recommends Lexmark Part Number 12A8240 letter size transparency and Lexmark Part Number 12A8241 A4 size transparency The Paper Type setting should be set to Transparency to help prevent jams See Paper Type in the Menus and Messages Guide on the publications CD for detailed information about this setting Check with the manufacturer or vendor to determine whether the transparencies are compatible with laser printers that heat transparencies to 230 C 446 F Use only transparencies that are able to withstand these temperatures without melting discoloring offsetting or releasing hazardous emissions For detailed information see the Card Stock amp Label Guide which is available on the Lexmark Web site at www lexmark com publi
109. ristics see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications Paper To ensure the best print quality and feed reliability use 90 g m 24 Ib xerographic grain long paper Business papers designed for general business use may also provide acceptable print quality We recommend Lexmark part number 12A5950 letter size glossy paper and Lexmark part number 12A5951 A4 size glossy paper Always print several samples before buying large quantities of any type of media When choosing any media consider the weight fiber content and color The Laser printing process heats paper to high temperatures of 230 C 446 F for non MICR applications Use only paper able to withstand these temperatures without discoloring bleeding or releasing hazardous emissions Check with the manufacturer or vendor to determine whether the paper chosen is acceptable for laser printers When loading paper note the recommended print side on the paper package and load paper accordingly For more information see Loading the trays Paper characteristics The following paper characteristics affect print quality and reliability It is recommended that these guidelines are followed when evaluating new paper stock For detailed information see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications Media specifications 46 Media specifications Weight The printer ca
110. rmation lets different color conversion tables be used for different types of objects For example it is possible to apply one type of color conversion table to text while applying a different color conversion table to photographic images Should use the PostScript or PCL emulation driver for the best color What driver settings should use for the best color The PostScript driver is strongly recommended for best color quality The default settings in the PostScript driver provide preferred color quality for the majority of printouts Why doesn t the printed color match the color see on the computer screen The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor However because of technology differences that exist between printers and monitors there are many colors that can be generated on a computer screen that cannot be physically reproduced on a color laser printer Color match can also be affected by monitor variations and lighting conditions See the response to the question How can match a particular color such as a color in a corporate logo on page 99 for recommendations on how the printer Color Samples pages may be useful in solving certain color matching problems Solving color quality problems 98 Troubleshooting The printed page appears tinted Can I slightly adjust the color Sometimes a user may consider printed pages to appear tinted for exa
111. rom the entire paper path and then message remains after not cleared the entire paper path press Y you remove the jammed Y paper For more information see Clearing the entire paper path The page that jammed Jam Recovery in the Setup Menu Set Jam Recovery to Auto or On does nat reprint after you Print Recovery section is set to For more information see the Menus and Messages clear the jam Off Guide Blank pages feed into An incorrect media type is loaded Load the correct type media for your print job or the output bin in the tray being printed from change the Paper Type to match the type of media loaded For more information see the Menus and Messages Guide Solving print quality problems To help isolate print quality problems print the Print Quality Test Pages 1 Turn the printer off 2 Press Y and gt Hold them while you turn the printer on and until the Performing Self Test message appears Config Menu appears 3 Press W until y Prt Quality Pgs appears and then press V The pages are formatted The Printing Quality Test Pages message appears then the pages print The message remains on the operator panel until all the pages print After the Print Quality Test Pages print to exit the Config Menu 4 Press W until y Exit Config Menu appears and then press V to complete the procedure Solving paper feed problems 93 Troubleshooting The information in the following t
112. s making sure you align the holes in the drawer with the holes in the bars c Screw the bars into place using four screws two screws for each bar 4 Adjust the four leveling feet on the bottom of the drawer if necessary Note You will install the power cord for the 2000 sheet drawer later 5 Continue with Installing a 500 sheet drawer Leveling feet Installing a 2000 sheet drawer 6 Installing and removing options Installing a 500 sheet drawer Your printer supports up to three additional 500 sheet drawers However if you install a 2000 sheet drawer you can only add one additional 500 sheet drawer Warning If you have an optional duplex unit and a 2000 sheet drawer you must install a 500 sheet drawer between the duplex unit and the 2000 sheet drawer 1 Unpack the 500 sheet drawer and remove any packing material 2 Place the drawer in the location you have chosen for your printer or install it on another drawer To install it on another drawer a Align the holes in the 500 sheet drawer with the positioning posts on the lower drawer b Lower the 500 sheet drawer into place Make sure it is seated securely on the other drawer 3 If you are installing a 500 sheet drawer on top of a 2000 sheet drawer secure the drawers with stabilizing screws a Insert the screws through the holes next to the positioning posts on the 500 sheet drawer b Hand tighten the screws Even when fully inserted the screws allow some space b
113. s CD for detailed information about these settings Make sure the paper is properly loaded in the source Flex paper back and forth Do not fold or crease the paper Straighten the edges on a level surface Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality Store paper in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Storing paper 48 Media specifications e Store cartons of paper on a pallet or shelf rather than directly on the floor e Ifyou store individual packages of paper out of the original carton make sure they rest on a flat surface so the edges do not buckle or curl e Do not place anything on top of paper packages e Store paper in its original wrapper until you load it into the printer Selecting preprinted forms and letterhead Use the following guidelines when selecting preprinted forms and letterhead paper for the printer e Use grain long papers for best results for 60 to 90 g m weights e Use only forms and letterhead printed using an offset lithographic or engraved printing process e Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must withstand temperatures of 230 C 446 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set
114. s toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Notices 108 Notices Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable INNO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSE
115. sage remains after clearing jam 93 print time seems long 89 tray linking does not work 90 unexpected page breaks 90 R removing firmware card 22 flash memory option 19 option cards 19 printer memory option 19 repeat print 42 reserve print 42 S safety information 2 Secure mode 82 security 81 sensing special sizes 86 Serial Interface Card 16 Simple Network Management Protocol 81 size sensing 86 sizes media 7 3 4 Monarch 53 stack height maximum multipurpose feeder 36 trays 1 2 3 32 34 Stop button 25 storing 44 media 52 paper 44 supplies 44 supplies print cartridge 59 storing 44 system board accessing 13 T transfer roller ordering 61 tray linking 38 U unpacking memory cards 13 option cards 16 112
116. sks appear on the display to ensure confidentiality If you enter an invalid PIN the Invalid PIN screen appears e To reenter the PIN make sure y Try again appears and then press D e To cancel press W until y Cancel appears and then press Y 2 Press W until y appears next to the job you want to print and then press VD After your job prints it is deleted from printer memory Printing confidential jobs 41 Printing Printing and deleting held jobs Held jobs such as Verify Print Reserve Print Repeat Print Bookmarks and USB flash memory files differ in function and do not require a PIN to print the job These jobs are printed or deleted from the printer operator panel Verify Print If you send a Verify Print job the printer prints one copy and holds the remaining copies you requested in printer memory Use Verify Print to examine the first copy to see if it is satisfactory before printing the remaining copies Once all copies are printed the Verify Print job is automatically deleted from printer memory Reserve Print If you send a Reserve Print job the printer does not print the job immediately It stores the job in memory so you can print the job later The job is held in memory until you delete it from the Held Jobs menu Reserve Print jobs may be deleted if the printer requires extra memory to process additional held jobs Repeat Print If you send a Repeat Print job the printer prints all requested copies
117. specialty media transparencies labels other Loading the trays 32 Printing Loading the 2000 sheet tray Follow these instructions to load a 2000 sheet tray Do not load any print media other than paper in the 2000 sheet tray 1 Pull open the tray 2 Squeeze the side guide lever lift the guide and place it into the appropriate slot for the size paper you are loading nH SAS SS Sal Loading the trays 33 Printing 4 Slide the bottom support toward the front of the tray until it touches the front guide Fel o Y 5 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges of the stack on a level surface 6 Place the paper against the back left corner of the tray print side down Do not load bent or wrinkled print media 7 Close the tray Make sure the tray is pushed completely into the printer Note Do not exceed the maximum stack height Overfilling the tray may cause paper jams Loading the trays 34 Printing Loading the multipurpose feeder You can use the multipurpose feeder one of two ways
118. supported business paper grain long grain long grain long used for simplex 16 to 19 9 Ib 16 to 19 9 Ib 16 to 19 9 Ib printing bond bond bond Xerographic or _ 75 to 176 g m 75 to 176 g m 75 to 176 g m Not supported business paper grain long grain long grain long used for duplex 20 to 47 lb bond 20 to 47 Ib bond 20 to 47 Ib bond printing Glossy papers Book 88 to 176 g m 88 to 176 g m 88 to 176 g m Not supported grain long grain long grain long 60 to 120 Ib 60 to 120 Ib 60 to 120 Ib book book book Cover 162 to 176 g m 162 to 176 g m 162to 176 g m Not supported grain long grain long grain long 60 to 65 Ib cover 60 to 65 Ib cover 60 to 65 Ib cover Card stock maximum Index Bristol 163 g m 90 Ib 163 g m 90 Ib Not recommended Not supported grain long Tag 163 g m 100 Ib 163 g m 100 Ib Not recommended Not supported Cover 176 g m 65 Ib 176 g m 65 Ib Not recommended Not supported al enel edi Index Bristol 199 g m 110 Ib 199 g m 110 Ib Not recommended Not supported grain short Tag 203 g m 125 lb 203 g m 125 Ib Not supported Not supported Cover 216 g m 80 Ib 216 g m 80 lb Not supported Not supported Transparencies Laser printer 161 to 169 g m 161 to 169 g m Not supported Not supported 43 to 45lb bond 43 to 45lb bond Labels maximum Paper 180 g m 48 Ib 199 g m2 53 Ib Not supported Not supported bond bond
119. t included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at http support lexmark com Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include repair of failures caused by Modification or unauthorized attachments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture by a third party of products supplies or parts Products supplies parts materials such a
120. ter before purchasing a large quantity For more information on the preferred weight of media see Media types and weights output options When printing on card stock e Set the Paper Type menu item in the Paper Menu to Card Stock from the operator panel the printer driver or from MarkVision Professional Set the Paper Weight to CardStock Weight and select the CardStock Weight as Normal or Heavy for the value Set this from the operator panel the printer driver or from MarkVision Professional Use Heavy for card stock weighing more than or heavier than 163 g m 90 Ib e Be aware that preprinting perforation and creasing can significantly affect the print quality and cause media handling or jamming problems e Avoid using card stock that may release hazardous emissions when heated Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer e The use of grain long card stock is recommended Storing media Use the following guidelines for proper media storage These help avoid media feeding problems and uneven print quality e For best results store media in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Most label manufacturers recommend printing in a temperature range of 18 to 24 C 65 to 75 F with a relative humidity of 40 to 60 e Store cartons of media on a p
121. there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Notices 103 Notices e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1329605 parallel or Lexmark part number 12A2405 USB Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Roa
122. tials by using the Embedded Web Server of the printer To use certificates as part of the credentials 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click Certificate Management To enable and configure 802 1x on the Embedded Web Server after installing the required certificates 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address Click Configuration 3 Under Other Settings click Network Ports 4 Click 802 1x Authentication Note If an optional internal wireless print server is installed click Wireless instead of 802 1x Authentication Locking the operator panel menus Operator Panel Menu Lockout lets you create a PIN number and choose specific menus to lock Each time a locked menu is selected the user will be prompted to enter the correct PIN at the operator panel The PIN does not affect any access through the EWS To lock operator panel menus 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration Under Other Settings click Security 4 Click Menu Lockout Setup Setting security using the Embedded Web Server EWS 83 Administrative support Printing Lockout
123. ts may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and cartridge warranties Use labels that can withstand temperatures of 230 C 446 F without sealing excessive curling wrinkling or releasing hazardous emissions Do not print within 1 mm 0 04 in of the edge of the label of the perforations or between die cuts of the label Do not use label sheets that have adhesive to the edge of the sheet Zone coating of the adhesive at least 1 mm 0 04 in away from edges is recommended Adhesive material contaminates the printer and could void the warranty If zone coating of the adhesive is not possible remove a 3 mm 0 125 in strip on the leading and driver edge and use a non oozing adhesive Remove a 3 mm 0 125 in strip from the leading edge to prevent labels from peeling inside the printer Portrait orientation is preferred especially when printing bar codes Do not use labels that have exposed adhesive Storing paper 51 Media specifications Card stock Card stock is single ply and has a large array of properties such as the moisture content thickness and texture that can significantly affect print quality For more information on the preferred weight for the grain direction of media see Identifying media sources and specifications Try a sample of any card stock considered for use with the prin
124. ues of the specific color of interest The user can also enter an Solving color quality problems 100 Troubleshooting increment value that defines the difference between the RGB value that each color box differs by If the user selects Print a printout generates which consists of the user specified color and the colors that exist near this color based on the increment value This process can be duplicated for Cyan C Magenta M Yellow Y and Black K color conversion tables too Collectively these values are known as CMYK color The default increment is 10 percent for Black and 20 percent for Cyan Magenta and Yellow The increment value defined by the user for Detailed Color Samples applies to Cyan Magenta Yellow and Black Solving color quality problems 101 Notices Y_ Cautions and warnings Note A note identifies something that could help you A CAUTION A caution identifies something that could cause you harm Warning A warning identifies something that could damage your product hardware or software Electronic emission notices With a network cable installed Federal Communications Commission FCC compliance information statement The Lexmark C770 C772 types 5061 100 5061 110 5061 300 and 5061 310 has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause h
125. um of 256MB available printer memory and a hard disk Printing and deleting held jobs Once held jobs are stored in printer memory you can use the printer operator panel to specify what you want to do with one or more of the jobs You can select either Confidential Job or Held Jobs Repeat Print Reserve Print and Verify Print jobs from the Job Menu If you select Confidential Job you must enter the personal identification number PIN you specified in the driver when you sent the job For more information see Printing confidential jobs Linking output bins 39 Printing From either the Confidential Job or the Held Jobs menu items you have several choices e Print All e JobNamet e JobName2 e Delete All Note Confidential jobs will also be an option if confidential jobs are present Printing confidential jobs The term held job refers to any type of print job that can be initiated by the user at the printer This includes a confidential job a verify print job a reserve print job a repeat print job a bookmark a profile or a file on a USB flash memory device When sending a job to the printer you can specify in the driver that you want the printer to hold the job in memory Once your job is stored in printer memory go to the printer and use the printer operator panel to specify what you want to do with your print job All confidential jobs have a user name associated with them To access confidential jobs you must first sele
126. x normes de l industrie du Canada Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International S A Boigny France This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950 Notices 102 Notices Radio interference notice AAA MSR AS IA eR KER IMAN RA RIGA DO mo DEIN IER DL NE HA A Bo in TEAL A H RE SS ee CA FT APE RAY BE SEAL OI Tt ASE 4TH Warning When a network cable is attached this is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Taiwan BSMI notice ETE od TENERE FRE gt IN EASE BE RL NR

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