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Lenovo ThinkCentre 6176 User's Manual

1. Trademarks 44 User Guide The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkVantage Wake on LAN is a trademark of International Business Machines Corporation in the United States other countries or both Microsoft Windows and Windows Vista are trademarks of Microsoft Corporation in the United States other countries or both Celeron Intel Intel Core and Pentium are trademarks of Intel Corporation in the United States other countries or both Linux is a trademark of Linus Torvalds in the United States other countries or both Other company product or service names may be trademarks or service marks of others Index A access help 32 administration password 10 advanced settings 12 AT commands basic 35 extended 37 audio subsystem 3 backup and recovery operations 24 basic trouble shooting 15 BIOS updating flashing 13 14 books folder online 31 boot block recovery 14 C changing password 10 startup device sequence 11 cleaning the mouse 19 commands basic AT 35 fax class 1 39 fax class 2 39 manual modem 35 MNP V 42 V 42bis V 44 38 voice 40 considerations passwords 10 creating and using recovery repair diskette 27 and using rescue media 26 diagnostic CD DVD image 17 product recovery disc 23 customer support center 33 D deleting password 10 device drivers installing 2
2. VTX Voice transmit mode 40 User Guide r Attention Switzerland User If your Swisscom phone line does not have Taxsignal switched OFF modem function may be impaired The impairment may be resolved by a filter with the following specifications Telekom PTT SCR BE Taximpulssperrfilter 12kHz PTT Art 444 112 7 Bakom 93 0291 Z N Appendix A Manual modem commands 41 42 User Guide Appendix B Notices Copyright Lenovo 2008 Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo D
3. To create Product Recovery discs do the following 1 From the Windows desktop click Start gt All Programs gt ThinkVantage gt Create Recovery Media or Create Product Recovery Media 2 Follow the instructions on the screen The following list explains how Product Recovery discs are used on different operating systems e Windows XP Use Product Recovery discs to restore your computer to the original factory contents perform a custom factory recovery or to perform other rescue and recovery operations such as rescuing individual files 23 Windows Vista Use Product Recovery discs to restore your computer to the original factory contents only When using Product Recovery discs on Windows XP you are given the option to enter the Rescue and Recovery workspace and choose from a variety of recovery operations When using Product Recovery discs on Windows Vista you are prompted to insert your Product Recovery discs and are guided through the process of restoring from original factory contents only To use Product Recovery discs on Windows XP do the following Attention When you restore the factory contents from the Product Recovery discs all files currently on the hard disk drive will be deleted and replaced by the original factory contents During the restore process you will be given the opportunity to save one or more files currently on your hard disk drive to other media before any data is removed 1 Insert Start R
4. amp Q5 V 42 data link with fallback options amp Q6 Normal data link only same as NO DS44 0 0 Disable V 44 DS44 3 0 Enable V 44 DS44 Current values DS44 List of support values 38 User Guide Fax Class 1 commands FAE n Data Fax Auto Answer FCLASS n Service Class FRH n Receive data with HDLC framing FRM n Receive data FRS n Receive silence FTH n Transmit data with HDLC framing FTM n Transmit data FTS n Stop transmission and wait Fax Class 2 commands FCLASS n FAA n Services class Adaptive answer FAXERR FBOR Fax error value Phase C data bit order FBUF Buffer size read only FCFR Indicate confirmation to receive FCLASS Service class FCON Facsimile connection response FCIG Set the polled station identification FCIG Report the polled station identification FCR Capability to receive FCR Capability to receive FCSI Report the called station ID FDCC DCE capabilities parameters FDCS Report current session FDCS Current session results FDIS Report remote capabilities FDIS Current sessions parameters FDR Begin or continue phase C receive data FDT Data transmission FDTC Report the polled station capabilities FET Post pag
5. Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Chapter 8 Getting information help and service 33 If possible be at your computer when you call Have the following information available Machine type and model Serial numbers of your hardware products Description of the problem e Exact wording of any error messages e Hardware and software configuration information Using other services If you travel with your computer or relocate it to a country where your desktop or notebook computer machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a l
6. CD or DVD Rescue media also contains a PC Doctor diagnostics program which enables you to run diagnostics from the rescue media To create rescue media do the following 1 Click Start gt All Programs gt ThinkVantage gt Create Recovery Media 2 In the Rescue Media area select the type of rescue media you want to create You can create rescue media using a disc a USB hard disk drive or a second internal hard disk drive 3 Click OK 4 Follow the instructions on the screen The following list explains how Product Recovery discs are used on different operating systems Windows XP Use Product Recovery discs to restore your computer to the original factory contents perform a custom factory recovery or to perform other rescue and recovery operations such as rescuing individual files e Windows Vista Use rescue media to perform all recovery operations except the ability to restore to the original factory contents and custom factory recovery To use rescue media do one of the following If your rescue media is on discs insert the rescue disc and restart your computer If your rescue media is on a USB hard disk drive attach your USB hard disk drive to one of the USB connectors on your computer then restart on your computer If you are using a second internal hard disk drive set the startup sequence to start from that drive When the rescue media starts the Rescue and Recovery workspace opens Help for
7. Mbps integrated Ethernet controller Peripheral Component Interconnect PCI V 90 Data Fax modem some models System management features e Preboot Execution Environment PXE e Wake on LAN 4 User Guide Wake on Ring in the Setup Utility program this feature is called Serial Port Ring Detect for an external modem Remote Administration Automatic power on startup System Management SM BIOS and SM software Ability to store power on self test POST hardware test results Input output features 25 pin Extended Capabilities Port ECP Extended Parallel Port EPP 9 pin serial port USB connectors two on the front panel and the number of the rear panel USB connectors varies by model Standard mouse connector Standard keyboard connector Ethernet connector VGA monitor connector Three audio connectors audio line in audio line out and microphone on the rear panel some models Two audio connectors microphone and headphone on the front panel some models Expansion Three drive bays some models Five drive bays some models PCI adapter card slot one or more varies by model PCI Express adapter card slot varies by model Power 280 Watt 310 Watt manual and auto 280 Watt 220 Watt manual and auto 280 Watt power supply with auto sensing voltage selection switch Automatic 50 60 Hz input frequency switching Advanced Configuration and Power Interface ACPI support Security features User and admin
8. Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 29 6 Do one of the of the following To rescue files from your hard disk drive or from a backup click Rescue files then follow the instructions on the screen e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory contents click Restore your system then follow the instructions on the screen For information about other features of the Rescue and Recovery workspace click Help Notes 1 After restoring a hard disk drive to the original factory contents you might have to reinstall device drivers for some devices Seal Recovering Gr inatalling 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These CDs are provided only with computers that come with Microsoft Office or Microsoft Works preinstalled Creating and using rescue media 26 User Guide Rescue media such as a disc or USB hard disk drive enables you to recover from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Note The recovery operations you can perform using rescue media vary depending on the operating system The rescue disc can be started in any type of
9. W_ amp WO Stores the active profile as Profile 0 amp W1 Stores the active profile as Profile 1 E_ EO Disable auto retrain E1 Enable auto retrain MS Displays the current Select Modulation settings MS Displays a list of supported Select Modulation options MS a b c e f Select modulation where a 0 1 2 3 9 10 11 12 56 64 69 b 0 1 c 300 56000 d 300 56000 e 0 1 and f 0 1 A b c d e f default 12 1 300 56000 0 0 Parameter a specifies the modulation protocol desired where 0 V 21 1 V 22 2 V 22bis 3 V 23 9 V 32 10 V 32bis 11 V 34 12 V 90 K56Flex V 34 56 K 56Flex V 90 V 34 64 Bell 103 and 69 Bell 212 Parameter b specifies automode operations where 0 automode disabled 1 automode enabled with V 8 V 32 Annex A Parameter c specifies the minimum connection data rate 300 56000 Parameter d specifies the maximum connection rate 300 56000 Parameter e specifies the codec type 0 Law and 1 A Law Parameter f specifies robbed bit signaling detection 0 detection disabled 1 detection enabled MNP V 42 V 42bis V 44 commands Command Function C_ CO Disable MNP Class 5 and V 42bis data compression C1 Enable MNP Class 5 data compression only C2 Enable V 42bis data compression only C3 Enable MNP Class 5 and V 42bis data compression amp Q_ amp Q0 Direct data link only same as N1
10. and Recovery main window click Restore your system from a backup icon 3 Follow the instructions on the screen For information about performing a restore operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations even if the Windows operating system cannot be started You can perform the following recovery operations from the Rescue and Recovery workspace Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB hard disk drive or a diskette This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive Restore your hard disk drive from a Rescue and Recovery backup When you perform a backup operation using the Rescue and Recovery program you can perform restore operations from the Rescue and Recovery workspace even if you cannot start the Windows operating system
11. and then press Enter 13 6 When prompted to change the machine type model press Y 7 Type in the seven character machine type model of your computer and then press Enter 8 Follow the instructions on the screen to complete the update Updating flashing BIOS from your operating system Note Due to the constant improvements made to the Web site Web page content including the links referenced in the following procedure is subject to change 1 Go to http www lenovo com support 2 Locate the Downloadable files for your machine type as follows a In the Enter a product field type your machine type and click Go gt Continue gt Downloads and drivers b Under the BIOS category click Flash BIOS update c Click the TXT file that contains the installation instructions for the flash BIOS update flash from the operating system version 3 Print these instructions This is very important since they are not on the screen after the download begins 4 Click Back to return to the list of files Carefully follow the printed instructions to download extract and install the update Recovering from a POST BIOS update failure 14 User Guide If power to your computer is interrupted while POST BIOS is being updated flash update your computer might not restart correctly If this happens perform the following procedure commonly called Boot block Recovery Note If your computer has no internal diskette drive an opti
12. devices Floppy A When this feature is set to Disabled the diskette drive cannot be accessed SATA 1 Setup When this feature is set to Disabled all devices connected to the SATA connectors such as hard disk drives or the optical drive are disabled and will not be displayed in the system configuration To enable or disable a device do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 9 From the Setup Utility program menu select Device Select Floppy Drive Setup or ATA Drives Setup Select the desired devices and settings and press Enter af ON Return to the Setup Utility program menu select Exit and then Save Changes and Exit Note If you do not want to save the settings select Discard Changes and Exit or Discard Changes Selecting a startup device If your computer does not start up from a device such as the disc diskette or hard disk drive as expected use one of the following procedures to select a startup device Selecting a temporary startup device Use this procedure to start up from any start device Note Not all discs hard disk drives and diskettes are bootable 1 Turn off your computer 2 Press and hold the F12 key and then turn on the computer When the Please select boot device window displays release the F12 key Note If you are using a USB keyboard and the Please select boot device window does not display using this method repeat
13. optical mouse 19 overview software 7 P password administrator 10 considerations 10 setting changing deleting 10 user 10 passwords using 9 physical specifications 5 power Advanced Configuration and Power Interface ACPI support 4 features 4 power on self test POST 13 product recovery disc creating 23 productivity center ThinkVantage 31 programs updating system 13 purchasing additional services 34 R recovering device drivers 28 from a POST BIOS update failure 14 software 23 recovery boot block 14 operations backup and 24 problems solving 29 repair diskette creating and using 27 workspace rescue and 25 Rescue and Recovery 23 rescue and recovery workspace 25 rescue device starting 29 rescue media creating and using 26 resources information 31 46 User Guide S safety 1 safety information 32 security features 4 profile by device using 10 selecting startup device 11 temporary startup device 11 service and help 33 customer support center 33 getting 31 services other 34 purchasing additional 34 setting password 10 rescue device 29 settings advanced 12 changing 9 viewing 9 Setup Utility 9 setup utility exiting 12 software overview 7 recovering 23 solving recover problems 29 starting the setup utility program 9 startup device 11 sequence changing 11 temporary selecting 11 system management 3 programs 13 T television output notice 44 temporary startup device 1
14. system supports HyperThreading Exiting from the Setup Utility program 12 User Guide After you finish viewing or changing settings press Esc to return to the Setup Utility program menu you might have to press Esc several times If you want to save the new settings select Save Changes and Exit Otherwise your changes will not be saved Chapter 5 Updating system programs This chapter contains information about updating POST BIOS and how to recover from a POST BIOS update failure Using system programs System programs are the basic layer of software built into your computer They include the power on self test POST the basic input output system BIOS code and the Setup Utility program POST is a set of tests and procedures that is performed each time you turn on your computer BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the computer hardware can execute You can use the Setup Utility program to view and change the configuration and setup of your computer Your computer system board has a module called electrically erasable programmable read only memory EEPROM also referred to as flash memory You can easily update POST BIOS and the Setup Utility program by starting your computer using a flash update diskette a disc or by running a special update program from your operating system Lenovo might make changes and enhancements to the POST BIOS W
15. 1 ThinkVantage productivity center 31 trademarks 44 troubleshooting 15 troubleshooting basic 15 U updating flashing BIOS 13 system programs 13 updating flashing BIOS 14 user password 10 using diagnostic programs 33 documentation 33 other services 34 passwords 9 recovery repair diskette creating and using 27 rescue media creating and 26 Setup Utility 9 utility program starting 9 V video subsystem 3 viewing and changing settings 9 voice commands 40 W warranty information 32 Web site Lenovo 32 workspace backup and recovery 25 Index 47 48 User Guide lenovo Part Number 45C6524 Printed in USA 1P P N 45C6524
16. 8 recovering 28 diagnostic CD DVD image 17 creating 17 diskettes 17 PC Doctor for DOS 16 17 PC Doctor for Windows 16 17 PC Doctor for Windows PE 16 18 programs 16 Rescue and Recovery workspace 18 19 running diskettes 17 running CD DVD image 17 diagnostics 15 diagnostics programs using 33 disc creating product recovery 23 diskette creating and using a recovery repair 27 Copyright Lenovo 2008 documentation using 33 E environment operating 6 Ethernet 3 exiting setup utility 12 expansion adapters 4 F failure recovering from POST BIOS 14 fax class 1 commands 39 fax class 2 commands 39 features 3 specifications 3 flashing BIOS 13 folder books online 31 G getting help 31 information 31 service 31 H help access 32 and service 33 getting 31 important safety information 1 information getting 31 important safety 1 resources 31 safety 32 warranty 32 input output I O features 4 installing device drivers 28 internal drives 3 introduction v L Lenovo Web site 32 M manual modem commands 35 media creating and using rescue 26 45 MNP V 42 V 42bis V 44 commands 38 modem commands basic AT 35 Extended AT 37 fax class 1 39 fax class 2 39 manual 35 MNP V 42 V 42bis V 44 38 Voice 40 mouse cleaning 19 non optical 20 optical mouse 19 N non optical mouse 20 notice television output 44 notices 43 O online books folder 31 operations backup and recovery 24
17. Online Books folder ThinkVantage Productivity Center Access Help Safety and Warranty Lenovo Web site http www lenovo Goni Help and service Using the documentato and diagnostic programs Calling for service Using other services Purchasing additional services Appendix A Manual modem commands Basic AT commands Extended AT commands MNP V 42 V 42bis V 44 comands Fax Class 1 commands Fax Class 2 commands Voice commands Appendix B Notices Television output notice Trademarks Index 18 19 s 19 20 23 23 24 25 26 27 28 29 lt 29 31 s31 sol 31 32 5 32 32 33 33 2 38 34 34 35 35 37 38 89 39 40 43 44 44 45 iii iv User Guide Introduction Copyright Lenovo 2008 This ThinkCentre User Guide contains the following information e Chapter 1 Important safety information on page 1 provides information about where to find safety information for this product e Chapter 2 Features and specifications on page 3 provides information about your computer features and specifications Chapter 3 Software overview on page 7 provides information on the operating system and software applications that might be preloaded on your computer e Chapter 4 Using the Setup Utility on page 9 provides instructions on how to view and change the configuration
18. Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The monitor screen is blank Verify that e The monitor cable is securely attached to the rear of the monitor and to the rear of the computer e The monitor power cord is plugged into the monitor and into a working electrical outlet e The monitor is turned on and the brightness and contrast controls are set correctly e The voltage is set to the correct setting for your country e The monitor signal cable is securely connected to the monitor and to the monitor connector on the computer Note If your computer has two monitor connectors verify that your monitor is connected to the option connector rather than the one in the rear of the system board For more information see Connecting your computer in the ThinkCentre Safety and Warranty Guide If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers Copyright Lenovo 2008 15 Symptom Action The keyboard does not work The computer does not respond to the keyboard Verify that e The computer is turned on e The monitor is turned on and the brightness and contrast controls are set correctly The keyboard is securely connected to the keyboard connector on the computer e N
19. Restore your hard disk drive to the factory contents The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the same state as it was when originally shipped from the factory If you have multiple partitions on your hard disk drive you have the option to restore the factory contents to the C partition and leave the other partitions intact Because Chapter 7 Recovering software 25 the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory contents even if you cannot start the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory contents all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the Rescue files feature in the Rescue and Recovery workspace to copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following 1 Turn off your computer Restart your computer Repeatedly press and release the F11 key When you hear beeps or see a logo screen release the F11 key af w D If you set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay
20. are computer parts that can be upgraded or replaced by the customer To view a publication click Start gt All Programs gt Online Books gt Online Books Double click on the appropriate publication for your computer The publications also are available on the Lenovo Web site at http www lenovo com Notes 1 These publications are in Portable Document Format PDF format which requires Adobe Reader to be installed to view If Adobe Reader has not yet been installed on your computer a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Reader installation 2 The publications that are preinstalled on your computer are available in other languages on the Lenovo Support Web site at http www lenovo com support 3 If you want to install a different language version of Adobe Reader rather than the version provided on your computer download the version you want to use at http www adobe com ThinkVantage Productivity Center The ThinkVantage Productivity Center program contains information sources and tools designed to make computing easier and secure The ThinkVantage Productivity Center program provides information about your computer and easy access to various technologies such as Rescue and Recovery Productivity Center Client Security Solution Factory Recovery Copyright Lenovo 2008 31 System Update Service and support Note ThinkVantage Te
21. artup sequence Solving recovery problems Refer to the Access Help online help system for additional information about the Rescue and Recovery program provided by Lenovo For information on how to access the online help system see Access Help on page 32 Note There are a variety of methods to choose from when considering how to recover software in the event of a software or hardware related problem Some methods vary depending on the type of operating system you have Creating and using Product Recovery discs Copyright Lenovo 2008 If your computer is equipped with a recordable CD or DVD drive you can create a set of Product Recovery discs that enables you to restore the contents of the hard disk drive to the same state as when the computer was originally shipped from the factory Product Recovery discs are useful if you transfer the computer to another area sell the computer recycle the computer or as a last resort put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create a set of Product Recovery discs as soon as possible Note The recovery operations you can perform using Product Recovery discs vary depending on the operating system from which they were created Your Microsoft Windows license permits you to create only one set of Product Recovery discs so it is important that you store the discs in a safe place after you make them
22. ation finishes without error you will be able to access the Rescue and Recovery workspace by repeatedly pressing the F11 key while you restart your computer When you hear beeps or see a logo screen release the F11 key You will also be able to access the Windows environment after the repair operation finishes If an error message appears during the repair operation and the repair operation cannot be completed you might have a problem with the partition that contains the Rescue and Recovery workspace Use your rescue media to access the Rescue and_Recovery workspace For information about creating and using rescue media see Creating and using rescue media on page 26 Recovering or installing device drivers 28 User Guide Before you can recover or install device drivers your operating system must be installed on your computer Make sure that you have the documentation and software media for the device Device drivers for factory installed devices are located on the computer hard disk drive usually drive C in the SWTOOLS drivers folder Other device drivers are on the software media that come with individual devices The latest device drivers for factory installed devices also are available on the World Wide Web at http www lenovo com think support To reinstall a device driver for a factory installed device do the following 1 Start your computer and operating system 2 Use Windows Explorer or My Computer to displa
23. chnologies are only available on select Lenovo computers To access the ThinkVantage Productivity Center program click Start gt All Programs gt ThinkVantage gt Productivity Center Access Help The Access Help online help system provides information about getting started doing basic tasks customizing settings for your personal preference protecting data expanding and upgrading and troubleshooting To open Access Help click Start gt All Programs gt ThinkVantage gt Access Help After you have opened Access Help use the left panel to make a selection from the Contents or Index tab or use the Search tab to find a particular word or phrase Safety and Warranty The safety and warranty information that is provided with your computer contains information on safety and warranty notices Read and understand all safety information before using this product Lenovo Web site http www lenovo com 32 User Guide The Lenovo Web site provides up to date information and services to help you buy upgrade and maintain your computer You can also do the following Shop for Desktop and notebook computers Monitors Projectors Upgrades and accessories Special offers Purchase additional services such as support for hardware operating systems application programs network setup and configuration and custom installations Purchase upgrades and extended hardware repair services Download th
24. e latest device drivers and software updates for your computer model e Access the online manuals Access the Lenovo Statement of Limited Warranty Access troubleshooting and support information for your computer model and other supported products Find the service and support phone number for your country or region Find a service provider located near you Help and service This section contains information about obtaining help and service Using the documentation and diagnostic programs If you experience a problem with your computer see Chapter 6 Troubleshooting and diagnostics on page 15 For information on additional resources to help you troubleshoot your computer problem see Information resources on page 31 If you suspect a software problem see the documentation including README files and online help that comes with the operating system or application program Most computers come with a set of diagnostic programs that you can use to help you identify hardware problems For instructions on using the diagnostic programs see Diagnostic programs on page 16 Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www lenovo com support and follow the instructions Calling for service During the warranty period you can get help and information by telephone through the Custo
25. e message response FET N Transmit page punctuation FHNG Call termination with status FK Session termination FLID FLPL Local ID string Document for polling FMDL FMFR Identify model Identify manufacturer Appendix A Manual modem commands 39 FPHCTO Phase C time out FPOLL Indicates polling request FPTS Page transfer status FPTS Page transfer status FREV Identify revision FSPT Enable polling FTSI Report the transmit station ID Voice commands BDR Select Baud Rate CID Enable Caller ID detection and reporting format CLS Select Data Fax or Voice Audio MDL Identify Model MFR Identify Manufacturer REV TL Identify Revision Level Audio output transmit level VBQ VBS Query Buffer Size Bits per sample ADPCM or PCM VBT VCI Beep Tone Timer Identify Compression Method VLS Voice line select VRA Ringback goes away timer VRN Ringback never came timer VRX Voice Receive Mode VSDB Silence deletion tuner VSK Buffer skid setting VSP Silence detection period VSR Sampling rate selection VSS Silence deletion tuner VTD DTMF tone reporting capability VTM Enable timing mark placement VTS Generate tone signals
26. each feature is available from the Rescue and Recovery workspace If your rescue media fails to start you might not have your rescue device optical drive or USB device set correctly in your BIOS startup sequence For more information see Creating and using a Recovery Repair diskette If you are unable to access the Rescue and Recovery workspace or the Windows environment use a Recovery Repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment It is important to create a Recovery Repair diskette as soon as possible and store it in a safe place as a precautionary measure To create a Recovery Repair diskette do the following 1 Start your computer and operating system 2 Using an Internet browser go to the following Web address http www lenovo com think support site wss document do Indocid MIGR 54483 3 Insert a diskette into diskette drive Information on the diskette will be erased and the diskette will be formatted appropriately 4 Double click on the appropriate file name The diskette is created 5 Take out the diskette and label it Recovery Repair diskette To use the Recovery Repair diskette do the following 1 Shut down the operating system and turn off the computer Chapter 7 Recovering software 27 2 Insert the Recovery Repair diskette into diskette drive 3 Turn on the computer and follow the instructions on the screen Note If the repair oper
27. ecovery disc into your CD or DVD drive 2 Restart your computer 3 After a short delay the Rescue and Recovery workspace opens Note If the Rescue and Recovery workspace fails to open you might not have your startup device CD drive or DVD drive set correctly in your BIOS startup sequence For more information see Setting a rescue device in the startup sequence on page 29 4 In the Rescue and Recovery menu click Restore your system 5 Follow the instructions on the screen Insert the appropriate Product Recovery disc when prompted for details Note After restoring your hard disk drive to the original factory content you might have to reinstall some software or drivers See Using the Rescue and Recovery workspace on page 25 To use Product Recovery discs on Windows Vista do the following Attention When you restore the factory contents from the Product Recovery discs all files currently on the hard disk drive will be deleted and replaced by the original factory contents 1 Insert Start Recovery disc into your optical drive 2 Restart your computer After a short delay the Rescue and Recovery workspace opens 3 Follow the instructions on the screen Insert the appropriate Product Recovery disc when prompted Note After restoring your hard disk drive to the original factory content you might have to reinstall some software or drivers See Using the Rescue and Recovery workspace on page 25 eco
28. edly press and release the F12 key rather than leaving it pressed when turning on the computer 3 Select the desired startup device from the boot device list and press Enter to begin Note Selecting a startup device from the Please select boot device window does not permanently change the startup sequence Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program See Starting the Setup Utility program on 2 Select Boot 3 Select the devices for the Primary Boot Sequence the Automatic Boot Sequence and the Error Boot Sequence 4 Select Exit from the Setup Utility menu and then Save Changes and Exit If you have changed these settings and want to return to the default settings select Load Optimal Defaults or Load Failsafe Defaults from the Exit menu Chapter 4 Using the Setup Utility 11 Advanced settings On some computer models the Advanced menu includes a setting to enable or disable HyperThreading This feature works only with HyperThreading aware operating systems such as Windows Vista and Windows XP The default setting for HyperThreading is Enabled However if you select Set Defaults and are using an operating system other than Windows Vista or Windows XP your computer performance might be degraded Therefore you should always set HyperThreading to Disabled unless you are sure your operating
29. ency range 50 60 Hz Voltage selection switch setting 230 V AC 6 User Guide Chapter 3 Software overview The computer is manufactured with a preloaded operating system Windows Vista and several preloaded applications Software provided with your Windows operating system This section describes the Windows applications included with this product Software provided by Lenovo Copyright Lenovo 2008 The following software applications are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer Software provided with your computer may vary depending on your model ThinkVantage Productivity Center The ThinkVantage Productivity Center program guides you to a host of information and tools to help you set up understand maintain and enhance your computer ThinkVantage Rescue and Recovery The ThinkVantage Rescue and Recovery program is a one button recovery and restore solution that includes a set of self recovery tools to help users diagnose get help and recover from system crashes quickly even if the primary operating system will not start ThinkVantage Client Security Solution This ThinkVantage Client Security Solution CSS is available on select Lenovo computers It helps protect your information including vital security information like passwords encryption keys and electronic credentials while guarding against unauthorized user access to data Th
30. failures The PC Doctor for Windows PE diagnostic program is part of the Rescue and Recovery workspace Use PC Doctor for Windows PE if you are unable to start the Windows operating system or if PC Doctor for Windows has not been successful in isolating a possible problem Adobe Reader 8 User Guide Adobe Reader is a tool used to view print and search PDF documents See Online Books folder on page 31 for more information about accessing the online books and the Lenovo Web site Chapter 4 Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program Starting the Setup Utility program To start the Setup Utility program do the following 1 If your computer is already on when you start this procedure shut down the operating system and turn off the computer 2 Press and hold the F1 key and then turn on the computer When you hear multiple beeps release the F1 key Notes a If you are using a USB keyboard and the Setup Utility program does not display using this method repeatedly press and release the F1 key rather than leaving it pressed when turning on the computer b If a user password or an administrator password has been set the Setup Utility program menu is not displayed until you type you
31. for DOS or PC Doctor for Windows PE save and print the log files created by both diagnostic programs You will need the log files when you speak to a Lenovo technical support representative The log file created by PC Doctor for Windows is automatically saved in C PCDR DETAILED TXT PC Doctor for Windows PC Doctor for Windows is a diagnostic program that works through the Windows operating system This diagnostic program enables you to view symptoms and solutions for computer problems access the Lenovo troubleshooting center update system drivers and review system information To run PC Doctor for Windows open the Start menu from the Windows desktop select All Programs select PC Doctor for Windows and click PC Doctor for Windows Follow the instructions on the screen For additional information about running the diagnostic program refer to the PC Doctor for Windows help system If you still suspect a problem after PC Doctor for Windows runs successfully run PC Doctor for DOS or PC Doctor for Windows PE to help you diagnose your computer problem PC Doctor for DOS Depending upon your machine type and model you have either PC Doctor for DOS or PC Doctor for Windows PE on your Lenovo computer The PC Doctor for DOS diagnostic program is part of the Rescue and Recovery workspace and runs independently of the Windows operating system Use PC Doctor for DOS if you are unable to start the Windows operating system or if PC Doctor for W
32. fter DTR toggle amp D3 Resets modem after DTR toggle amp F_ amp F Recall factory default configuration amp G_ amp G0 Guard tone disabled amp G1 Guard tone disabled amp G2 1800 Hz guard tone amp K_ amp KO Disable flow control amp K3 Enable RTS CTS hardware flow control amp K4 Enable XON XOFF software flow control amp K5 Enable transparent XON XOFF flow control amp K6 Enable both RTS CTS and XON XOFF flow control amp M_ amp MO Asynchronous operation amp P_ amp P0 US setting for off hook to on hook ratio amp P1 UK and Hong Kong off hook to on hook ratio amp P2 Same as amp P0 setting but at 20 pulses per minute amp P3 Same as amp P1 setting but at 20 pulses per minute amp R_ amp RO Reserved amp R1 CTS operates per flow control requirements amp S_ amp S0 Force DSR Signal High ON amp S1 DSR off in command mode on in on line mode amp T_ amp T0 Ends test in progress amp T1 Perform Local Analog Loopback Test amp T3 Perform Local Digital Loopback Test amp T4 Grant Remote Digital Loopback Test request by remote modem amp T5 Deny Remote Digital Loopback Test request amp T6 Perform a Remote Digital Loopback Test amp T7 Perform a Remote Digital Loopback Test and Self Test amp T8 Perform Local Analog Loopback Test and Self Test amp V amp VO Displays Active and Stored Profiles Appendix A Manual modem commands 37 Command Function amp V1 Display Last Connection Statistics amp
33. hen updates are released they are available as downloadable files on the Lenovo Web site at http www lenovo com Instructions for using the POST BIOS updates are available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update flash diskette disc or an update program that can be run from the operating system Note You can download a self starting bootable CD DVD image known as an iso image of the diagnostics program to support systems without a diskette drive from http www lenovo com Updating flashing BIOS from a diskette or disc Copyright Lenovo 2008 This section describes how to update flash the BIOS using a diskette or disc System program updates are available at http www lenovo com support 1 To update flash the BIOS From a diskette make sure the computer is turned off and insert a system program update flash diskette Then turn the computer on The update begins From a disc make sure the computer is turned on Insert the disc into the optical drive 2 Turn on the computer If it is on already you must turn it off and back on again The update begins 3 When you are prompted to select a language press the number on your keyboard that corresponds to the language and then press Enter 4 When prompted to change the serial number press Y 5 Type in the seven character serial number of your computer
34. ht Maximum configuration as shipped 8 8 kg 19 4 Ibs 1 The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this booklet Corrections and additions to this list are subject to change To determine if an operating system has been certified or tested for compatibility check the Web site of the operating system vendor Chapter 2 Features and specifications 5 For machine types 6176 6179 7064 7094 9349 9356 9357 9439 9488 9702 9708 9709 9789 9851 9948 Dimensions Width 175 mm 6 9 inches Height 402 mm 15 8 inches Depth 440 mm 17 3 inches Weight Maximum configuration as shipped 11 kg 24 Ibs For all machine types Environment Air temperature Operating 10 to 35 C 50 to 95 F Non operating 10 to 60 C 50 to 140 F Humidity Operating 10 to 80 10 per hour non condensing Non operating 10 to 90 10 per hour Transit 0 to 90 10 per hour Maximum altitude Operating 50 to 10 000 ft 15 2 to 3048 m Non operating 50 to 35 000 ft 15 2 to 10 668 m Electrical input Input voltage Low range Minimum 100 V AC Maximum 127 V AC Input frequency range 50 60 Hz Voltage selection switch setting 115 V AC High range Minimum 200 V AC Maximum 240 V AC Input frequ
35. indows PE Adobe Reader Chapter 4 Using the Setup ss Starting the Setup Utility program Viewing and changing settings Using passwords s Password considerations User Password Administrator Password Setting changing and deleting a password Enabling or disabling a device oo Selecting a startup device A Selecting a temporary startup device Selecting or changing the Di device sequence Advanced settings i Exiting from the Setup Utility program Chapter 5 Updating ene pe Using system programs Updating flashing BIOS four a diskette or aie Updating flashing BIOS from your operating system Recovering from a POST BIOS update failure Chapter 6 Troubleshooting and diagnostics Basic troubleshooting Diagnostic programs PC Doctor for Windows PC Doctor for DOS Copyright Lenovo 2008 3 w 13 14 14 15 18 16 47 417 PC Doctor for Windows PE Cleaning the mouse Optical mouse Non optical mouse Chapter 7 Recovering software Creating and using Product Recovery discs Performing backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media Creating and using a Recovery Repair diskette Recovering or installing device drivers Setting a rescue device in the startup sequence Solving recovery problems Chapter 8 Getting information help and service Information resources
36. indows has not been successful in isolating a possible problem You can run PC Doctor for DOS from a diagnostic CD DVD image or diagnostic diskettes that you create You can also run PC Doctor for DOS from the Rescue and Recovery workspace Note Be sure to create a diagnostic CD DVD image or diagnostic diskettes in case you are unable to run PC Doctor for DOS from the Rescue and Recovery workspace Creating a diagnostic CD DVD image To create a diagnostic CD DVD image download a self starting bootable CD DVD image known as an iso image of the diagnostic program from http www lenovo com support After you download the image you can create the CD DVD using any CD DVD burning software Running diagnostics from the disc or diskettes To run diagnostics from the diagnostic CD DVD image or diagnostic diskettes that you created use the following procedure Chapter 6 Troubleshooting and diagnostics 17 1 Make sure your computer is turned off 2 If you are running diagnostics from diskettes using a USB diskette drive plug in the USB device 3 Insert the disc into the optical drive or the first diagnostic diskette into the diskette drive 4 Restart the computer Note If the diagnostic program does not start the optical drive or diskette drive has not been set as a bootable device See Selecting a startup device on page 11 for instructions on how to select or change the startup device 5 When the diagnostics progra
37. inkVantage System Update ThinkVantage System Update TVSU is a software application that helps you keep the software on your system up to date by downloading and installing software packages TVT applications device drivers BIOS flashes and other third party applications Some examples of software that you should keep updated are programs provided by Lenovo such as the Rescue and Recovery program and the Productivity Center program System Migration Assistant System Migration Assistant SMA is a software tool that enables system administrators and individual users to migrate a work environment from one computer to another Fingerprint Software The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and associate it with your power on password hard disk drive password and Windows password As a result fingerprint authentication can replace passwords and enable simple and secure user access A fingerprint reader keyboard is available with select computers or can be purchased for computers that support this option PC Doctor for Windows PC Doctor for Windows PE The diagnostic programs are preinstalled from the factory on your hard disk drive Two diagnostic programs are available to assist you in diagnosing hardware problems PC Doctor for Windows works through the Windows operating system to diagnose hardware problems and report operating system controlled settings that can cause hardware
38. irector of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate wi
39. ist of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services 34 User Guide During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and service name might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com Appendix A Manual modem commands The following section lists commands for manually programming your modem Commands are accepted by the modem while it is in Command Mode Your modem is automatically in Command Mode until you dial a number and establish a connection Commands can be sent to your modem from a PC running communication software or any other terminal devices All commands sent to the modem must begin with AT and end with ENTER All commands can be typed in either upper or lower case but not mixed To make the comma
40. istrator passwords for BIOS access Support for the addition of an integrated cable lock Kensington lock Keyboard with fingerprint reader some models see the ThinkVantage Productivity Center program for more information Cover presence switch intrusion switch some models Startup sequence control Startup without diskette drive keyboard or mouse Diskette and hard disk drive I O control Serial and parallel port I O control Preinstalled software Your computer might come with preinstalled software If it does an operating system device drivers to support built in features and other support programs are included Operating system preinstalled Microsoft Windows Vista Note Windows Vista might not be available or supported in all countries or regions Operating systems certified or tested for compatibility varies by model Linux e Microsoft Windows XP Specifications This section lists the physical specifications for your computer For machine types 6178 6305 7066 7098 9352 9359 9482 9487 9622 9704 9785 9794 9807 9859 9952 Dimensions Width 325 mm 12 8 inches Height 107 mm 4 21 inches Depth 410 mm 16 14 inches Weight Maximum configuration as shipped 7 3 kg 16 lbs For machine types 6177 7065 7096 9351 9358 9438 9481 9489 9703 9784 9788 9792 9853 9949 Dimensions Width 331 mm 13 inches Height 104 mm 4 1 inches Depth 412 mm 16 2 inches Weig
41. lenovo ThinkCentre User Guide Machine Types 6176 6177 6178 6179 6305 7064 7065 7066 7094 7096 7098 9349 9351 9352 9356 9357 9358 9359 9438 9439 9481 9482 9487 9488 9489 9622 9702 9703 9704 9708 9709 9784 9785 9788 9789 9792 9794 9807 9851 9853 9859 9948 9949 9952 lenovo ThinkCentre User Guide Note Before using this information and the product it supports be sure to read and understand the ThinkCentre Safety and Warranty Guide for this product and Appendix B Notices on page 43 Third Edition October 2008 Copyright Lenovo 2008 All rights reserved LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Introduction Chapter 1 Important safety information Chapter 2 Features and specifications Features Specifications Chapter 3 Software overview Software provided with your Windows es system Software provided by Lanes PC Doctor for Windows PC Doctor far W
42. m opens follow the instructions on the screen Note If you are running diagnostics from a diskette when prompted remove the first diskette and insert the second diskette 6 When the program finishes remove the disc or diskette from the drive 7 Select the diagnostic test you want to run Press the F1 key for additional help Running diagnostics from the Rescue and Recovery workspace To run diagnostics from the Rescue and Recovery workspace use the following procedure Note If you did not create a diagnostic CD DVD image or diagnostic diskettes you can run the PC Doctor for DOS diagnostic program from the Rescue and Recovery workspace 1 Shut down the operating system and turn off the computer 2 Repeatedly press and release the F11 key as you turn on the computer 3 When you hear beeps or see a logo screen stop pressing the F11 key The Rescue and Recovery workspace opens Note For some models press the Esc key to enter Rescue and Recovery 4 From the Rescue and Recovery workspace select Launch Advanced Rescue and Recovery gt Diagnose hardware 5 Follow the prompts on the screen The computer will restart 6 When the computer restarts the diagnostic program opens automatically Select the diagnostic test you want to run Press the F1 key for additional help PC Doctor for Windows PE 18 User Guide Depending upon your machine type and model you either have PC Doctor for DOS or PC Doctor for Windows PE on
43. me L2 Medium speaker volume L3 High speaker volume M_ MO Internal speaker off M1 Internal speaker on until carrier detected M2 Internal speaker always on M3 Internal speaker on until carrier detected and off while dialing N_ Included for compatibility only provides no effect O_ O0 Return to Data Mode O1 Return to Data Mode and initiate an equalizer retrain P Set Pulse dial as default Q_ Q0 Modem sends responses Sr Read and display value in register r Sr n Set register r to value n n 0 255 T Set Tone Dial as default V_ VO Numeric responses V1 Word responses W_ wo Report DTE speed only wi Report line speed error correction protocol and DTE speed W2 Report DCE speed only X_ X0 Hayes Smartmodem 300 compatible responses blind dialing X1 Same as XO plus all CONNECT responses blind dialing X2 Same as X1 plus dial tone detection X3 Same as X1 plus busy detection blind dialing X4 All responses and dial tone and busy signal detection Z_ ZO Reset and retrieve active profile 0 Z1 Reset and retrieve active profile 1 36 User Guide Extended AT commands Command Function amp C_ amp CO Force Carrier Detect Signal High ON amp C1 Turn on CD when remote carrier is present amp D_ amp DO Modem ignores the DTR signal amp D1 Modem returns to Command Mode after DTR toggle amp D2 Modem hangs up returns to the Command Mode a
44. mer Support Center These services are available during the warranty period Problem determination Trained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem e Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs available that apply to your hardware These items are not covered by the warranty Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs Refer to the safety and warranty information that is provided with your computer for a complete explanation of warranty terms You must retain your proof of purchase to obtain warranty service For a list of service and support phone numbers for your country or region go to http www lenovo com support and click Support phone list or refer to the safety and warranty information provided with your computer
45. n does not move smoothly with the optical mouse you might need to clean the mouse To clean the optical mouse 1 2 3 Turn off your computer Disconnect the mouse cable from the computer Turn the mouse upside down to look at the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor DSP to determine changes in the mouse position Reconnect the mouse cable to the computer Turn your computer back on Chapter 6 Troubleshooting and diagnostics 19 Non optical mouse The non optical mouse uses a ball to navigate the pointer If the pointer on the screen does not move smoothly with the mouse you might need to clean the mouse To clean the non optical mouse Note The following illustration might be slightly different from your mouse a er I Retainer ring A Ball Plastic rollers El Ball cage To clean a mouse with a ball follow the instructions below 1 2 3 20 User Guide Turn off your computer Disconnect the mouse cable from the computer Turn the mouse upside down Twist the retainer ring to the unlocked position to remove the ball Place your hand over the retainer ring and ball A and
46. nd line more readable spaces can be inserted between commands If you omit a parameter from a command that requires one it is just like specifying a parameter of 0 Example ATH ENTER Basic AT commands Copyright Lenovo 2008 In the following listings all default settings are printed in bold text Command Function A Manually answer incoming call A Repeat last command executed Do not precede A with AT or follow with ENTER D_ 0 9 A D and last number redial pulse dialing Note Pulse dialing is not supported for Australia New Zealand Norway and South Africa T touch tone dialing W wait for second dial tone pause wait for five seconds of silence flash return to Command Mode after dialing DS n Dial one of the four telephone numbers n 0 3 stored in the modem non volatile memory E EO Commands are not echoed E1 Commands are echoed Escape Characters Switch from Data Mode to Command Mode T I E S Command H HO Force modem on hook hang up 35 Command Function H1 Force modem off hook make busy Note H1 command is not supported for Italy I_ 10 Display product identification code Il Factory ROM checksum test 12 Internal memory test 13 Firmware ID 14 Reserved ID L_ LO Low speaker volume L1 Low speaker volu
47. o keys are stuck If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The USB Keyboard does not work Verify that e The computer is turned on e The keyboard is securely connected to a USB connector on the front or rear of the computer e No keys are stuck If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The mouse does not work The computer does not respond to the mouse Verify that The computer is turned on The mouse is securely connected to the mouse connector on the computer e The mouse is clean Refer to Cleaning the mouse on page 19 for further information If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The operating system will not start Verify that There is no diskette in the diskette drive e The startup sequence includes the device where the operating system resides Usually the operating system is on the hard disk drive For more information Selecting a startup device on page 11 If you cannot correct the problem have the com
48. oduct Recovery discs on page 23 It is important to create a Recovery Repair diskette rescue media and a set of Product Recovery discs as soon as possible and store them in a safe place If you are unable to access the Rescue and Recovery workspace or the Windows environment from rescue media a Recovery Repair diskette or a set of Product Recovery discs you might not have the rescue device optical drive or USB hard disk drive defined_as a startup device in the BIOS startup sequence For more information see Setting a rescue device in the startup sequence Chapter 7 Recovering software 29 30 User Guide Chapter 8 Getting information help and service This chapter contains information about help service and technical assistance for products manufactured by Lenovo Information resources This section describes how to access useful resources relating to your computing needs Online Books folder The Online Books folder provides publications to help you set up and use your computer The Online Books folder is preinstalled on your computer and requires no Internet access to view the publications In addition to this ThinkCentre User Guide the ThinkCentre Hardware Installation and Replacement Guide is also available in the Online Books folder The ThinkCentre Hardware Installation and Replacement Guide provides step by step instructions for replacing Customer Replacement Units CRUs in your computer CRUs
49. onal USB diskette drive must be connected to use the BIOS flash diskette 1 Turn the computer off and insert the BIOS flash diskette in the diskette drive 2 Turn the computer on and immediately press the Ctrl and Home keys Ctrl Home during the startup 3 The computer will automatically begin recovering the BIOS During this time you will see a screen indicating that flash recovery has started After the update session completes the computer automatically restarts 4 Remove the BIOS flash diskette from the diskette drive Chapter 6 Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs If your computer problem is not described here see Chapter 8 Getting information help find service on page 31 nd service on page 31 for additional troubleshooting resources Basic troubleshooting The following table provides information to help you troubleshoot your computer problem Symptom Action The computer does not start Verify that when you press the power The power cord is plugged into the rear of the computer and into a working button electrical outlet e If your computer has a secondary power switch on the back of the computer make sure that it is switched on e The power indicator on the front of the computer is on The voltage is set to the correct setting for your country If you cannot correct the problem have the computer serviced
50. puter serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The computer beeps multiple times before the operating system starts Verify that no keys are stuck down If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers Diagnostic programs Diagnostic programs are used to test hardware components of your computer and report operating system controlled settings that can cause hardware failures There are two diagnostic programs preinstalled on your computer to help you diagnose problems e PC Doctor for Windows used when diagnosing problems while running the Windows operating system 16 User Guide PC Doctor for DOS or PC Doctor for Windows PE depending upon your machine type and model used when your Windows operating system will not start Notes 1 You can download the latest version of the PC Doctor for Windows or PC Doctor for DOS diagnostic programs from http www lenovo com support Type your machine type into the Use Quick Path field and click Go to find the downloadable files that are specific to your computer 2 If you are unable to isolate and repair the problem yourself after you run PC Doctor for Windows and depending upon your machine type and model PC Doctor
51. r password For ee The Setup Utility program might start automatically when POST detects that hardware has been removed or new hardware has been installed in your computer Viewing and changing settings The Setup Utility program menu lists items that identify system configuration topics To view or change settings see Starting the Setup Utility program When working with the Setup Utility program menu you must use the keyboard The keys used to perform various tasks are displayed at the right side of each screen Using passwords Copyright Lenovo 2008 By using the Setup Utility program you can set passwords to prevent unauthorized persons from gaining access to your computer and data See The following types of passwords are available e User Password e Administrator Password You do not have to set any passwords to use your computer However if you decide to set any passwords read the following sections Password considerations A password can be any combination of up to 16 characters A Z a z and 0 9 For security reasons it is a good idea to use a strong password that cannot be easily compromised Passwords should adhere to the following rules Contain at least one alphabetic character and one numeric character Setup Utility program and hard disk drive passwords are case sensitive Not be your name or your user name Not be a common word or a common name e Be significantly different f
52. r turned off repeatedly press and release the F1 key while you turn on the computer When the logo screen appears or you hear a series of beeps release the F1 key If you are prompted for a password type your current password From the Setup Utility main menu use the right arrow key to select Startup Arrange the startup sequence to meet your needs Press the Esc key twice to go to the Setup Utility exit menu NO GTR D Use the down arrow key to select Save and exit the Setup Utility then press Enter When the Setup Confirmation window appears press Enter 9 The computer restarts Note If you are using an external device you first must turn off your computer before connecting the external device For more information on Setup Utility see Chapter 4 Using the Setup Utility o Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment you can e Use your rescue media disc or USB hard disk drive to start the Rescue and Recovery workspace See Creating and using rescue media on page 26 for details Use a Recovery Repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment See a Recovery Repair diskette on page 27 for details e Use a set of Product Recovery discs if your intent is to restore the hard disk drive to its original factory contents See Creating and using Pr
53. rom your previous password User Password When a User Password is set the computer cannot be used until a valid password is typed from the keyboard Administrator Password When an Administrator Password is set it deters unauthorized persons from changing configuration settings If you are responsible for maintaining the settings of several computers you might want to set an Administrator Password After you set an Administrator Password a password prompt is displayed each time you try to access the Setup Utility program If both the user and administrator passwords are set you can type either password However to change any configuration settings you must use your administrator password Setting changing and deleting a password To set change or delete a password do the following Note A password can be any combination of up to sixteen alphabetic and numeric characters For more information see Password considerations 1 Start the Setup Utility program See Chapter 4 Using the Setup Utility on page 9 2 From the Setup Utility program menu select Security 3 Select Set Administrator Password or Set User Password Read the information displayed on the right side of the screen Note You need to set an Administrator Password in order to set a User Password Enabling or disabling a device 10 User Guide This section provides information on how to enable or disable user access to the following
54. settings of your computer e Chapter 5 Updating system programs on page 13 provides information about updating POST BIOS and how to recover from a POST BIOS update failure e Chapter 6 Troubleshooting and diagnostics on page 15 provides information about basic troubleshooting and diagnostic tools for your computer e Chapter 7 Recovering software on page 23 provides instructions on how to use the ThinkVantage Rescue and Recovery program to create product recovery disks back up data recover software and restore the entire contents of your hard disk drive to a previously saved state e Chapter 8 Getting information help and service on page 31 provides information about the wide variety of helpful resources available from Lenovo e Appendix A Manual modem commands on page 35 provides commands for manually programming your modem e Appendix B Notices on page 43 provides notices and trademark information Vi User Guide Chapter 1 Important safety information Copyright Lenovo 2008 CAUTION Before using this manual it is important that you read and understand all the related safety information for this product Refer to the ThinkCentre Safety and Warranty Guide that you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury and or damage to your product If yo
55. then turn the mouse right side up so that the retainer ring and ball fall out into your hand Wash the ball in warm soapy water then dry it with a clean cloth Blow air carefully into the ball cage EX to dislodge dust and lint Look for a buildup of dirt on the plastic rollers inside the ball cage This buildup usually appears as a stripe running across the middle of the rollers If the rollers are dirty clean them by using a cotton swab soaked in isopropyl rubbing alcohol Turn the rollers with your finger and continue swabbing them until all the dirt is removed Be sure the rollers are still centered in their channels after you clean them Remove any fibers from the swab that might be remaining on the rollers Replace the ball and the retainer ring Twist the retainer ring to the locked position 11 Reconnect the mouse cable to the computer 12 Turn your computer back on Chapter 6 Troubleshooting and diagnostics 21 22 User Guide Chapter 7 Recovering software This chapter will help you become familiar with recovery solutions provided by Lenovo This chapter explains when and how to use the following recovery methods Creating and using Product Recovery discs Performing backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media Creating and using a Recovery Repair diskette e Recovering or installing device drivers Setting a rescue device in the st
56. thout incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may 43 vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Television output notice The following notice applies to models that have the factory installed television output feature This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited
57. u no longer have a copy of the ThinkCentre Safety and Warranty Guide you can obtain one online from the Lenovo Support Web site at http www lenovo com support 2 User Guide Chapter 2 Features and specifications This chapter provides an introduction to your computer features and specifications Features Copyright Lenovo 2008 This section provides an overview of the computer features and preinstalled software r System information The following information covers a variety of models For information for our specific model use the Setup Utility See Chapter 4 Using the Setup Microprocessor e Intel Pentium dual core processor Intel Celeron processor e Intel Core 2 Quad processor Intel Core 2 Duo processor Internal cache size varies by model type Memory Support for two DDR2 DIMMs double data rate 2 dual inline memory modules Flash memory for system programs varies by model type Internal drives e SATA II Serial Advanced Technology Attachment internal hard disk drive Optical drive some models Video subsystem An integrated graphics controller for a VGA monitor Intel Graphics Media Accelerator 3100 Audio subsystem e HD High Definition with ALC662 Audio Codec Microphone and headphone connectors on the front panel Audio line in audio line out and microphone connectors on the rear panel Mono internal speaker Connectivity 10 100 1000
58. very workspace on page 25 for details Performing backup and recovery operations 24 User Guide The Rescue and Recovery program enables you to back up your complete hard disk drive contents including the operating system data files application programs and personal settings You can designate where the Rescue and Recovery program stores the backup Ona protected area of your hard disk drive On a second hard disk drive installed in your computer e On an externally attached USB hard disk drive e On a network drive On recordable disc a recordable CD or DVD drive is required for this option After you have backed up your hard disk drive you can restore the complete contents of the hard disk drive restore selected files only or restore only the Windows operating system and applications To perform a backup operation using the Rescue and Recovery program do the following 1 From the Windows desktop click Start gt All Programs gt ThinkVantage gt Rescue and Recovery The Rescue and Recovery program opens 2 From the Rescue and Recovery main window click Back up your hard drive and select backup operation options 3 Follow the instructions on the screen To perform a restore operation using the Rescue and Recovery program do the following 1 From the Windows desktop click Start gt All Programs gt ThinkVantage gt Rescue and Recovery The Rescue and Recovery program opens 2 From the Rescue
59. y the directory structure of your hard disk drive 3 Open the C SWTOOLS folder 4 Open the DRIVERS folder Within the DRIVERS folder are several subfolders that are named for various devices that are installed in your computer for example AUDIO or VIDEO 5 Open the appropriate device subfolder 6 Use one of the following methods to reinstall the device driver e In the device subfolder look for a README TXT or other file with the txt extension This file might be named after the operating system such as WIN98 TXT The text file has information on how to reinstall that device driver If the device subfolder contains a file with an inf extension you can use the Add New Hardware program located in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled using this program In the Add New Hardware program when prompted for the device driver that you want to install click Have Disk and Browse Then select the appropriate device driver file from the device subfolder In the device subfolder look for a SETUP EXE file Double click SETUP EXE and follow the instructions on the screen Setting a rescue device in the startup sequence Before you start the Rescue and Recovery program from a disc USB hard disk drive or any external device you must first change the startup sequence in the Setup Utility To view or change the startup sequence do the following 1 With the compute
60. your Lenovo computer The PC Doctor for Windows PE diagnostic program is part of the Rescue and Recovery workspace Use PC Doctor for Windows PE if you are unable to start the Windows operating system or if PC Doctor for Windows has not been successful in isolating a possible problem Running diagnostics from the Rescue and Recovery workspace You can run the PC Doctor for Windows PE diagnostic program from the Rescue and Recovery workspace To run diagnostics from the Rescue and Recovery workspace use the following procedure 1 2 3 Shut down the operating system and turn off the computer Repeatedly press and release the F11 key as you turn on the computer When you hear beeps or see a logo screen stop pressing the F11 key The Rescue and Recovery workspace opens From the Rescue and Recovery workspace select Launch Advanced Rescue and Recovery gt Diagnose hardware The diagnostic program opens automatically Select the diagnostic test you want to run Press the F1 key for additional help Follow the instructions on the screen Note Rescue media includes PC Doctor for Windows PE For more information about rescue media see Creating and using rescue media on page 26 Cleaning the mouse This section provides instructions on how to clean an optical or non optical mouse Optical mouse An optical mouse uses a light emitting diode LED and an optical sensor to navigate the pointer If the pointer on the scree

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