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Lenovo ThinkCentre 6139 User's Manual

1. 0 Ifo M Figure 17 Accessing the microprocessor Chapter 2 Installing options and replacing hardware 21 6 Lift the microprocessor straight up and out of the socket Notes a Your microprocessor and socket might look different from the one illustrated b Note the orientation of the microprocessor in the socket You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches H on the microprocessor This is important when installing the new microprocessor on the system board c Touch only the sides of the microprocessor Do not touch the gold contacts on the bottom d Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 18 Removing the microprocessor 7 Make sure that the small handle is in the raised position and the microprocessor retainer is fully open 22 User Guide 8 Remove the protective cover H that protects the gold contacts on the new microprocessor N 9 Hold the new microprocessor and align the notches on it with the tabs in the microprocessor socket or align the small triangle on one corner with the corresponding beveled corner of the micro
2. O Ho Suse R HR 3 ee ne 7 pH obo ooo ss S oe _ Ox O 6 0 oC S CY 4 on i BH a a g a go Figure 2 Rear connector locations VGA monitor connector EJ Cover release button FA USB connectors 3 EJ PCI adapter card slot Ethernet connector Audio line out connector E Audio line in connector Microphone connector E Standard mouse and keyboard USB connectors 3 connectors some models 4 Serial port some models DisplayPort connector Cable lock slot AC power adapter connector Chapter 1 Product overview 7 8 User Guide Connector Audio line in connector Audio line out connector DisplayPort connector Ethernet connector Microphone connector Serial port Standard keyboard connector Standard mouse connector USB connector VGA monitor connector Description Used to receive audio signals from an external audio device such as a stereo system When you attach an external audio device a cable is connected between the audio line out connector of the device and the audio line in connector of the computer Used to send audio signals from the computer to external devices su
3. System information The following information covers a variety of models For information about our specific model use the Setup Utility program See Chapter 4 Using the Setup Utility on page 43 Microprocessor Intel Celeron processor e Intel Core 2 Duo processor e Intel Core 2 Quad processor Intel Pentium dual core processor Internal cache size varies by model type Memory e Supports two DDR3 DIMMs double data rate 3 dual inline memory modules e Flash memory for system programs varies by model type Internal drives e Optical drive e SATA Serial Advanced Technology Attachment internal hard disk drive some models e Solid State Drive SSD some models Copyright Lenovo 2009 1 2 User Guide Video subsystem Integrated graphics for a VGA Video Graphics Array connector and DisplayPort connector Audio subsystem Audio line in connector audio line out connector and microphone connector on the rear panel High Definition HD with ADI 1882 Audio Codec Microphone connector and headphone connector on the front panel Mono internal speaker some models Connectivity 10 100 1000 Mbps integrated Ethernet controller PCI Peripheral Component Interconnect V 90 Data Fax modem some models System management features Ability to store power on self test POST hardware test results Automatic power on startup ASF 2 0 Alert Standard Format Intel Active Management Tech
4. Alternate tightening each screw a small and equal amount until the heat sink and fan assembly is secured to the system board Do not over tighten the screws Go to Completing the parts replacement on page 30 Replacing the microprocessor Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the microprocessor CAUTION AS A The heat sink and microprocessor might be very hot Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover To replace the microprocessor 1 2 3 4 Open the computer cover See Opening the computer cover on page 12 Remove any parts or cables that may prevent your access to the system board Remove the heat sink See Replacing the heat sink on page 19 Place the heat sink on its side so that the thermal grease does not come in contact with anything Lift the small handle and open the retainer to access the microprocessor H Il
5. Password protection To deter unauthorized use of your computer you can use the Setup Utility program to set a password When you turn on your computer you are prompted to type the password to unlock the keyboard for normal use Refer to Chapter 4 Using the Setup Utility on page 43 for more information What to do next e To work with another option go to the appropriate section e To ri lete the installation go to Completing the parts replacement on page 30 Chapter 2 Installing options and replacing hardware 33 Erasing lost or forgotten passwords clearing CMOS This section contains instructions on erasing some lost or forgotten passwords such as a user password For more information about lost or forgotten passwords go to the ThinkVantage Productivity Center program 34 User Guide To access the ThinkVantage Productivity Center program click Start gt All Programs gt ThinkVantage gt Productivity Center To erase lost or forgotten passwords 1 2 Open the computer cover See Opening the computer cover on page 12 Locate the Clear CMOS Recovery jumper on the system board See parts on the system board on page 10 Move the jumper from the standard position pin 1 and pin 2 to the maintenance or configure position pin 2 and pin 3 Close the computer cover and connect the power cord See Completing the parts replacement on page 30 Restart the computer and leave
6. lenovo ThinkCentre User Guide ThinkCentre Machine Types 6136 6139 7187 7345 7348 7356 7359 7479 7626 7629 7637 8338 8820 and 9961 ThinkCentre User Guide Note Before using this information and the product it supports be sure to read and understand the ThinkCentre Safety and Warranty Guide and Notices on page 61 Second Edition May 2009 Copyright Lenovo 2009 All rights reserved LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Important safety information V Chapter 1 Product overview 1 Features 1 Specifications 4 5 Software overview Software provided with vou Windows operaie ee ee eee Locations Locating connectors on the front on your computer 6 Locating connectors on the rear of your computer 7 Locating components neg g eo Locating parts on the system board ea amp 20 Chapter 2 Installing options and replacing hardware 11 Handling static se
7. power Advanced Configuration and Power Interface ACPI support 3 features 3 power on self test POST 47 Power On Password 44 Privileged Access password 44 product recovery disc creating 35 productivity center ThinkVantage 57 programs updating system 47 protection password 33 purchasing additional services 60 R rear connectors 7 64 User Guide recovering device drivers 40 from a POST BIOS update failure 48 information 35 recovery boot block 48 operations backup and 36 problems solving 41 repair diskette creating and using 39 workspace rescue and 37 replacing battery 18 hard disk drive 15 heat sink 19 internal speaker 25 rescue and recovery workspace 37 rescue device starting 41 rescue media creating and using 38 resources information 57 S safety v safety information 58 security cable lock 33 enabling or disabling 45 features 3 32 selecting startup device 45 temporary startup device 45 serial port 8 service and help 59 customer support center 59 getting 57 services other 60 purchasing additional 60 setting password 44 rescue device 41 settings advanced 46 changing 43 viewing 43 Setup Utility 43 Setup Utility program starting 43 Setup Utility exiting 46 solving recovery problems 41 starting the Setup Utility program 43 startup device 45 sequence changing 46 temporary selecting 45 static sensitive devices handling 11 system management 2 programs 47 system board connectors
8. J Battery Hard disk drive some models Memory slots 2 E System fan assembly EJ Internal speaker some models Chapter 1 Product overview 9 Locating parts on the system board The system board sometimes called the planar or motherboard is the main circuit board in your computer It provides basic computer functions and supports a variety of devices shows the location of the parts on the system board Figure 4 System board parts locations Microprocessor El Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper EJ Thermal sensor connector E Battery E Memory slots 2 J Internal speaker connector Serial COM connector EJ SATA connectors 2 10 User Guide Men u EJ PCI adapter card slot Front USB connector 2 Intrusion switch connector Cover presence switch connector Front I O and LED Switch header eSATA connector Internal power distribution connector Fan connector Chapter 2 Installing options and replacing hardware This chapter provides instructions for installing options and replacing hardware for your computer You can ex
9. 275 mm 10 83 inches Height 80 mm 3 15 inches Depth 238 mm 9 37 inches Weight Maximum configuration as shipped 4 18 kg 9 22 Ibs Environment Air temperature Operating 10 to 35 C 50 to 95 F Non operating 40 to 60 C 40 to 140 F with package Non operating 10 to 60 C 14 to 140 F without package Humidity Operating 10 to 80 10 per hour non condensing Non operating 10 to 90 10 per hour non condensing Maximum altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Non operating 50 to 35 000 ft 15 2 to 10 668 m Electrical input Input voltage Low range Minimum 100 V AC Maximum 127 V AC Input frequency range 50 to 60 Hz Voltage selection switch setting 115 V AC High range Minimum 200 V AC Maximum 240 V AC Input frequency range 50 to 60 Hz Voltage selection switch setting 230 V AC 4 User Guide Software overview This section describes the software preinstalled on the computer models that have an internal hard disk drive and an operating system from Lenovo Software provided with your Windows operating system This section describes the Windows applications included with your computer Software provided by Lenovo The following software applications are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer Software provided with your computer might vary depending on your model ThinkVantage Pr
10. If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers Copyright Lenovo 2009 51 The keyboard does not work The computer does not respond to the keyboard The USB Keyboard does not work The mouse does not work The computer does not respond to the mouse The operating system will not start The SMC login prompt disappears before you log on and then a black screen displays for SMC computers only The computer beeps multiple times before the operating system starts 52 User Guide Verify that The computer is turned on The monitor is turned on and the brightness and contrast controls are set correctly The keyboard is securely connected to the keyboard connector on the computer No keys are stuck If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers Verify that e The computer is turned on e The keyboard is securely connected to a USB connector on the front or rear of the computer e No keys are stuck If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers Verify that
11. Productivity Center Lenovo Welcome and Access Help are only available on computers that have an internal hard disk drive and preinstalled software from Lenovo Online Books folder The Online Books folder provides online ThinkCentre User Guide to help you set up and use your computer The Online Books folder is preinstalled on your computer and requires no Internet access to view the publications To view a publication click Start gt All Programs gt Online Books gt Online Books Double click the appropriate publication for your computer The publications also are available on the Lenovo Web site at http www lenovo com Notes 1 These publications are in Portable Document Format PDF which requires the Adobe Reader to be installed to view If the Adobe Reader has not yet been installed on your computer a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Reader installation 2 The publications that are preinstalled on your computer are available in other languages on the Lenovo Support Web site at http www lenovo com support 3 If you want to install a different language version of the Adobe Reader rather than the version provided on your computer download the version you want to use from the Adobe Web site at http www adobe com ThinkVantage Productivity Center Copyright Lenovo 2009 The ThinkVantage Productivity Center program contains information sources a
12. The computer is turned on The mouse is securely connected to the mouse connector on the computer The mouse is clean Refer to Cleaning the mouse on page 54 for further information If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers Verify that e There is no diskette in the diskette drive The startup sequence includes the device where the operating system resides ing system is on the hard disk drive For more information Note For SMC computers you might receive the error message No operating system found Press F1 to repeat boot sequence In this case press Ctrl Alt Delete instead of F1 to establish a connection to the storage area network where your operating system is stored Verify that the user name is not logged on in another location If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers Contact your administrator Verify that no keys are stuck down If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers Diagnostic programs Diagnostic programs are used to test hardware compon
13. Windows PE to help you diagnose the computer problem The Lenovo System Toolbox also has problem determination aids that determine software and usage problems PC Doctor for Windows PE The PC Doctor for Windows PE diagnostic program is part of the Rescue and Recovery workspace on each Lenovo computer Use the PC Doctor for Windows PE if you are unable to start the Windows operating system or if the Lenovo System Toolbox has not been successful in isolating a possible problem Running diagnostics from the Rescue and Recovery workspace You can run the PC Doctor for Windows PE diagnostic program from the Rescue and Recovery workspace To run diagnostics from the Rescue and Recovery workspace do the following 1 Shut down the operating system and turn off the computer 2 Repeatedly press and release the F11 key when you turn on the computer 3 When you hear beeps or see a logo screen stop pressing the F11 key The Rescue and Recovery workspace opens 4 From the Rescue and Recovery workspace select Launch Advanced Rescue and Recovery Diagnose hardware Chapter 6 Troubleshooting and diagnostics 53 5 The diagnostic program opens automatically Select the diagnostic test you want to run Press the F1 key for additional help 6 Follow the instructions on the screen Note Rescue media includes PC Doctor for Windows PE For more information about rescue media see Creating and using rescue media on page 38 PC Doctor f
14. a few days after the CRU arrives Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in readme files with the device driver files Installing security features 32 User Guide To help prevent hardware theft and unauthorized access to your computer several security options are available In addition to physical locks unauthorized use of your computer can be prevented by a software lock that locks the keyboard until a correct password is typed in Make sure that any security cables you installed do not interfere with other computer cables Integrated cable lock An integrated cable lock sometimes referred to as the Kensington lock can be used to secure your computer to a desk table or other non permanent fixture The cable lock attaches to a security slot at the rear of your computer and is operated with a key The cable lock also locks the buttons used to open the computer cover This is the same type of lock used with many notebook computers You can order a security cable directly from Lenovo by searching on Kensington at http www lenovo com support 4 Figure 29 Integrated cable lock
15. computer on page 7 4 Disconnect the AC power adapter cable from the power adapter connector Chapter 2 Installing options and replacing hardware 27 5 Connect the new AC power adapter cable to the power adapter connector on the chassis and the electrical outlet Figure 24 Connecting the AC power adapter 6 Go to Completing the parts replacement on page 30 28 User Guide Replacing the keyboard Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the keyboard To replace the keyboard 1 Remove any media from the drives shut down your operating system and turn off all attached devices and the computer 2 Unplug all power cords from electrical outlets 3 Locate the keyboard connector Note Your keyboard might be connected to a standard keyboard connector or a USB connector FA Depending on where your keyboard is connected see Locating connectors on the rear of your computer on page Zor Locating connectors on the front of your computer on page lp Figure 25 Keyboard connecto
16. development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Television output notice Trademarks 62 User Guide The following notice applies to models that have the factory installed television output feature This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Rescue and Recovery The Lenovo logo ThinkCentre ThinkVantage Wake on LAN is a trademark of International Business Machines Corporation in the United States other countries or both Microsoft Windows and Windows Vista are trademarks of the Microsoft group of companies Celeron Intel Intel Core and Pentium are trademarks of Intel Corporation in the United States other countries or both Linux is a
17. from the standard position pin 1 and pin 2 to pin 2 and pin 3 Reconnect any cables that were disconnected Close the computer cover and reconnect the power cords for the computer and monitor to electrical outlets Refer to Completing the parts replacement on page 30 Turn on the computer and the monitor Insert the POST BIOS update flash disc into the optical drive Turn the computer off and back on again The recovery session will take two to three minutes During this time you will hear a series of beeps After the update session is completed there will be no video the series of beeps will end and the system will automatically turn off Remove the disc from the disc drive Repeat steps 2 through 4 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 13 Reconnect any cables that were disconnected 14 Close the computer cover and reconnect the power cords for the computer and monitor to electrical outlets Refer to Completing the parts replacement on page 30 15 Turn on the computer to restart the operating system Chapter 5 Updating system programs 49 50 User Guide Chapter 6 Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs If your computer problems is not described here see Chapter 7 Getting information help and service on page 57 for additional troubleshooting resources Basic troubleshootin
18. in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 USA Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes wi
19. it on for approximately 10 seconds Turn off the computer by holding the power switch for approximately five seconds The computer will turn off Repeat step 1 through step Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 Close the computer cover and connect the power cord See Completing the parts replacement on page 30 Chapter 3 Recovery information This chapter will help you get familiar with recovery solutions provided by Lenovo This section explains how and when to use the following recovery methods Creating and using Product Recovery discs e Performing backup and recovery operations e Using the Rescue and Recovery workspace Creating and using rescue media Creating and using a Recovery Repair diskette e Recovering or installing device drivers e Setting a rescue device in the startup sequence e Solving recovery problems Refer to the Access Help online help system for additional information about the Rescue and Recovery program provided by Lenovo For information on how to access the online help system see Access Help on page 58 Note There are a variety of methods to choose from when considering how to recover software in the event of a software or hardware related problem Some methods vary depending on the type of your operating system Creating and using Product Recovery discs Copyright Lenovo 2009 If your computer is equipped with a recordable CD
20. on From the Setup Utility program select Devices or select Devices IDE Drives Setup Select the desired devices and settings and press Enter Return to the Setup Utility program menu and select Exit and then Save Settings or Save and exit the Setup Utility Note If you do not want to save the settings select Exit the Setup Utility without saving Selecting a startup device If your computer does not start up from a device such as the disc diskette or hard disk drive as expected use one of the following procedures to select a startup device Selecting a temporary startup device Use this procedure to startup from any start device Note Not all discs hard disk drives and diskettes are bootable 1 2 Turn off your computer Press and hold the F12 key and then turn on the computer When the Startup Device Menu appears release the F12 key Note If you are using a USB keyboard and the Startup Device Menu does not display using this method repeatedly press and release the F12 key rather than leaving it pressed when turning on the computer Select the desired startup device from the Startup Device Menu and press Enter to begin Note Selecting a startup device from the Startup Device menu does not permanently change the startup sequence Chapter 4 Using the Setup Utility 45 Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence do the f
21. or DVD drive you can create a set of Product Recovery discs that enable you to restore the contents of the hard disk drive to the same state as when the computer was originally shipped from the factory Product Recovery discs are useful if you transfer the computer to another area sell the computer recycle the computer or as a last resort put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create a set of Product Recovery discs as soon as possible Note The recovery operations you can perform using Product Recovery discs vary depending on the operating system from which they were created Your Microsoft Windows license permits you to create only one set of Product Recovery discs so it is important that you store the discs in a safe place after you make them To create Product Recovery discs do the following 1 From the Windows desktop click Start gt All Programs gt ThinkVantage gt Create Recovery Media or Create Product Recovery Media 2 Follow the instructions on the screen The following list explains how Product Recovery discs are used on different operating systems e Windows XP use Product Recovery discs to restore your computer to the original factory contents perform a custom factory recovery or to perform other rescue and recovery operations such as rescuing individual files 35 e Windows Vista use Product Recovery discs to r
22. rescuing individual files e Windows Vista use rescue media to perform all recovery operations except custom factory recovery and original factory contents recovery To use rescue media do one of the following e If your rescue media is on discs insert the rescue disc and restart your computer e If your rescue media is on a USB hard disk drive attach your USB hard disk drive to one of the USB connectors on your computer then restart on your computer e If you are using a secondary internal hard disk drive set the startup sequence to start from that drive When the rescue media starts the Rescue and Recovery workspace opens Help for each feature is available from the Rescue and Recovery workspace If your rescue media fails to start you might not have your rescue device CD drive DVD drive Creating and using a Recovery Repair diskette If you are unable to access the Rescue and Recovery workspace or the Windows environment use a Recovery Repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment It is important to create a Recovery Repair diskette as soon as possible and store it in a safe place as a precautionary measure To create a Recovery Repair diskette do the following 1 Start your computer and the operating system 2 Go to http www lenovo com think support site wss document do Indocid MIGR 54483 3 Insert a diskette into the diskette drive I
23. trademark of Linus Torvalds in the United States other countries or both Other company product or service names may be trademarks or service marks of others Index A access help 58 adapter card replacing 23 advanced settings 46 antivirus software updating 6 audio line in connector 8 audio line out connector 8 audio subsystem 2 B backup and recovery operations 36 basic troubleshooting 51 battery replacing 18 BIOS updating flashing 47 48 books folder online 57 boot block recovery 48 C cable lock security 33 cables connecting 30 changing password 44 startup device sequence 46 cleaning the mouse 54 CMOS clearing 34 components internal 9 computer cover opening 12 connector description 8 connectors front 6 rear 7 considerations passwords 44 creating and using recovery repair diskette 39 and using rescue media 38 product recovery disc 35 CRU completing the installation 30 customer support center 59 D deleting password 44 device drivers 32 installing 40 recovering 40 devices handling static sensitive 11 diagnostics programs using 59 diagnostics troubleshooting 51 disc creating product recovery 35 diskette creating and using a recovery repair 39 DisplayPort connector 8 documentation using 59 drivers device 32 Copyright Lenovo 2009 E environment operating 4 Ethernet 2 Ethernet connector 8 exiting Setup Utility 46 expansion 2 external options instal
24. your rescue media CD DVD or USB hard disk drive to start the Rescue and Recovery workspace See Creating and using rescue media on page 38 for details e Use a Recovery Repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment See Creating and using a Recovery Repair diskette on page 39 for details e Use a set of Product Recovery discs if you want to restore the hard disk drive to its original factory state See Creating and using Product Recovery discs on page 35 35 It is important to create a Recovery Repair diskette rescue media and a set of Product Recovery discs as soon as possible and store them in a safe place If you are unable to access the Rescue and Recovery workspace or the Windows environment from rescue media a Recovery Repair diskette or a set of Product Recovery discs you might not have the rescue device CD drive DVD drive or USB hard disk drive defined as a startup device in the BIOS startup sequence For more information see Setting a rescue device in the startup sequence Chapter 3 Recovery information 41 42 User Guide Chapter 4 Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program Star
25. 10 locating parts 10 location 10 memory module 13 T television output notice 62 temporary startup device 45 ThinkVantage productivity center 57 trademarks 62 troubleshooting basic 51 troubleshooting diagnostics 51 U updating flashing BIOS 47 antivirus software 6 system programs 47 updating flashing BIOS 48 USB connector 8 using diagnostic programs 59 documentation 59 other services 60 passwords 43 recovery repair diskette creating and using 39 rescue media creating and 38 Setup Utility 43 V VGA monitor connector 8 video subsystem 2 viewing and changing settings 43 W warranty information 58 Web site Lenovo 58 workspace backup and recovery 37 Index 65 66 User Guide lenovo Part Number 53Y9936 Printed in USA 1P P N 53Y9936
26. 7 48 48 91 5 09 a oo 54 54 54 mos 99 99 60 60 61 62 62 63 iii IV User Guide Important safety information Copyright Lenovo 2009 CAUTION Before using this manual be sure to read and understand all the related safety information for this product Refer to the ThinkCentre Safety and Warranty Guide that you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury and or damage to your product If you no longer have a copy of the ThinkCentre Safety and Warranty Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com support vi User Guide Chapter 1 Product overview This chapter provides an introduction to the features and options that are available for your computer You can expand the capabilities of your computer by adding memory modules drives or adapter cards When installing or replacing an option use these instructions along with the instructions that come with the option Important Before you install or replace any option be sure to read and understand the Important safety information first These precautions and guidelines will help you work safely Note Use only computer parts provided by Lenovo Features This section provides an overview of the computer features and preinstalled software
27. However to change any configuration settings you must use your Privileged Access Password Hard Disk User Password When a Hard Disk User Password is set it prevents unauthorized users from accessing the data on the hard disk drive Setting changing and deleting a password 44 User Guide To set change or delete a password do the following Note A password can be any combination of up to 12 alphabetic and numeric characters For more information see Password considerations Chapter 4 Using the Setup Utility on 2 From the Setup Utility program select Security Set Passwords 1 Start the Setup Utility program See page 43 3 Read the information displayed on the right side of the screen Enabling or disabling a device This section provides information on how to enable or disable user access to the following devices Serial ATA When this feature is set to Disabled all devices connected to the SATA connectors such as hard disk drives or the optical drive are disabled and will not be displayed in the system configuration External SATA Port When this feature is set to Disabled the device connected to the External SATA connector cannot be accessed Legacy Diskette A When this feature is set to Disabled the diskette drive cannot be some models accessed To enable or disable a device do the following 1 Start the Setup Utility program See Starting the Setup Utility program
28. Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These CDs are provided only with computers that come with Microsoft Office or Microsoft Works preinstalled Creating and using rescue media 38 User Guide Rescue media such as a CD DVD or USB hard disk drive enables you to recover from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Note The recovery operations you can perform using rescue media vary depending on the operating system The rescue disc can be started in any type of CD drive or DVD drive Rescue media also contains a PC Doctor diagnostics program which enables you to run diagnostics from the rescue media To create rescue media do the following 1 Click Start gt All Programs gt ThinkVantage gt Create Recovery Media 2 In the Rescue Media area select the type of rescue media you want to create You can create rescue media using a CD DVD USB hard disk drive or a secondary internal hard disk drive 3 Click OK 4 Follow the instructions on the screen The following list explains how Product Recovery discs are used on different operating systems e Windows XP use Product Recovery discs to restore the original factory contents perform a custom factory recovery or to perform other rescue and recovery operations such as
29. See parts on the system board on page 10 4 Press the internal speaker lock latch f slide the internal speaker downwards and remove it from the chassis Figure 21 Removing the internal speaker 5 Position the new internal speaker into the metal clips J and push the internal speaker upwards until it is secured by the lock latch 6 Connect the new internal speaker cable to the system board 7 Go to Completing the parts replacement on page 30 Replacing the front audio and USB assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support Chapter 2 Installing options and replacing hardware 25 This section provides instructions on how to replace the front audio and USB assembly To replace the front audio and USB assembly 1 Open the computer cover See Opening the computer cover on page 12 2 Remove the front bezel by releasing the two tabs and pivoting the bezel forward LA O ue lt gt A pA g a gt Figure 22 Removing the front bezel 3 Disconnect the front audio and USB assembly cables from the system board and note the cables routing See Locat
30. an adjust your power settings to achieve the best balance between system performance and power saving Fingerprint Software The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and associate it with your power on password hard disk drive password and Windows password As a result fingerprint authentication can replace passwords and enable simple and secure user access A fingerprint reader keyboard is available with select computers or can be purchased for computers that support this option Lenovo System Toolbox The Lenovo System Toolbox diagnostic program is preinstalled on your hard disk drive This diagnostic program works through the Windows operating system to diagnose hardware problems and_report operating system controlled settings that can cause hardware failures See Lenovo System Toolbox on page 53 for more information Chapter 1 Product overview 5 PC Doctor for Windows PE The PC Doctor for Windows PE diagnostic program is preinstalled on your hard disk drive It is part of the Rescue and Recovery workspace on each Lenovo computer to diagnose hardware problems and report operating system controlled settings that can cause hardware failures Use the PC Doctor for Windows PE if you are unable to start the Windows operating system or if the Lenovo System Toolbox has not been successful in isolating a possible problem See PC Doctor for Windows PE on page 53 for more i
31. and parallel port I O control e Startup sequence control e Startup without diskette drive keyboard or mouse e Support for the addition of an integrated cable lock Kensington lock e Trusted Platform Module TPM e Unattended start mode e USB individual switch on off Preinstalled software Your computer might come with preinstalled software If it does an operating system device drivers to support built in features and other support programs are included Operating system preinstalled Microsoft Windows Vista Notes 1 Computer models without an internal hard disk drive do not have an operating system preinstalled 2 The Windows Vista operating system might not be available or supported in all countries or regions Operating systems certified or tested for compatibility varies by model type e Linux e Microsoft Windows XP 1 The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this booklet Corrections and additions to this list are subject to change To determine if an operating system has been certified or tested for compatibility check the Web site of the operating system vendor Chapter 1 Product overview 3 Specifications This section lists the physical specifications for your computer Dimensions Width
32. arranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services 60 User Guide During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and service name might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com Appendix Notices Copyright Lenovo 2009 Lenovo may not offer the products services or features discussed
33. backup operation using the Rescue and Recovery program do the following 1 From the Windows desktop click Start gt All Programs gt ThinkVantage gt Rescue and Recovery The Rescue and Recovery program opens 2 From the Rescue and Recovery main window click Launch advanced Rescue and Recovery Back up your hard drive and select backup operation options 3 Follow the instructions on the screen To perform a restore operation using the Rescue and Recovery program do the following 1 From the Windows desktop click Start gt All Programs gt Think Vantage gt Rescue and Recovery The Rescue and Recovery program opens 2 From the Rescue and Recovery main window click the Launch advanced Rescue and Recovery gt Restore your system from a backup icon 3 Follow the instructions on the screen For information about performing a restore operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations even if the Windows operating system cannot be started You can perform the following recovery operations from the Rescue and Recovery workspace Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables yo
34. ch as powered stereo speakers speakers with built in amplifiers headphones multimedia keyboards or the audio line in connector on a stereo system or other external recording device Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector Used to attach an Ethernet cable for a local area network LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software Used to attach an external modem a serial printer or other devices that use a 9 pin serial port Used to attach a keyboard that uses a standard keyboard connector Used to attach a mouse a trackball or other pointing devices that use a standard mouse connector Used to attach a device that requires a Universal Serial Bus USB connector such as a USB keyboard a USB mouse a USB scanner or a USB printer If you have more than eight USB devices you can purchase a USB hub which you can use to connect additional USB devices Used to attach a VGA monitor or other devices that use a VGA monitor connector Locating components To open the computer cover see Opening the computer cover on page 12 shows the location of the various components in your computer Figure 3 Component locations Optical drive FA Heat sink H Front bezel
35. completely Figure 10 Removing the front bezel 3 Disconnect the signal cable and the power cable from the rear of the optical drive 4 Press the optical drive lock button to remove the optical drive out of the front of the computer Figure 11 Removing the optical drive 5 Remove the optical drive retainer from the failing optical drive and install it on the side of the new optical drive ome lo ol Figure 12 Installing the retainer on the optical drive Chapter 2 Installing options and replacing hardware 17 6 Slide the new optical drive into the drive bay until it snaps into position Figure 13 Installing the optical drive 7 Connect the signal cable and the power cable to the optical drive 8 To reinstall the front bezel align the plastic tabs on the bottom of the bezel with the corresponding holes in the chassis and then pivot the bezel inward until it snaps into position 9 Go to Completing the parts replacement on page 30 Replacing the battery Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support Your computer has a special type of memory that maintains the date ti
36. computer Turn the mouse upside down Twist the retainer ring to the unlocked position to remove the ball Place your hand over the retainer ring and ball H and then turn the mouse right side up so that the retainer ring and ball fall out into your hand Wash the ball in warm soapy water then dry it with a clean cloth Blow air carefully into the ball cage J to dislodge dust and lint Look for a buildup of dirt on the plastic rollers inside the ball cage This buildup usually appears as a stripe running across the middle of the rollers Chapter 6 Troubleshooting and diagnostics 55 56 User Guide 11 12 If the rollers are dirty clean them by using a cotton swab soaked in isopropyl rubbing alcohol Turn the rollers with your finger and continue swabbing them until all the dirt is removed Be sure the rollers are still centered in their channels after you clean them Remove any fibers from the swab that might be remaining on the rollers Replace the ball and the retainer ring Twist the retainer ring to the locked position Reconnect the mouse cable to the computer Turn your computer back on Chapter 7 Getting information help and service This chapter contains information about help service and technical assistance for products manufactured by Lenovo Information resources This section describes how to access useful resources relating to your computing needs Note The Online Books folder ThinkVantage
37. d to close the computer cover and reconnect cables such as power cords Depending on the parts replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 4 Using the Setup Utility on page 43 To close the computer cover and reconnect cables to your computer 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See Locating components on for the location of various components 2 Make sure that the cables are routed correctly before closing the computer cover Fl Ue Figure 27 Cable routing Important Correctly route all power supply cables to avoid interference when closing the computer cover Keep cables clear of the hinges and sides of the computer chassis 3 Close the computer cover as shown Figure 28 Closing the computer cover 4 If a computer cable lock is installed lock the computer 5 Reconnect the external cables and power cords to the computer See connectors on the rear of your computer on page 7 Chapter 2 Installing options and replacing hardware 31 6 To update your configuration see Chapter 4 Using the Setup Utility on page Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come
38. ents of your computer and report operating system controlled settings that can cause hardware failures There are two diagnostic programs preinstalled on your computer Lenovo System Toolbox used when the Windows operating system is running e PC Doctor for Windows PE used when the Windows operating system does not start Notes 1 You can also download the latest version of the Lenovo System Toolbox and PC Doctor for DOS diagnostic programs from http www lenovo com support detailed information 2 If you are unable to isolate and repair the problem yourself after you run the Lenovo System Toolbox and the PC Doctor for Windows PE save and print the log files created by both diagnostic programs You will need the log files when you speak to a Lenovo technical support representative Lenovo System Toolbox The Lenovo System Toolbox is a diagnostic program that works through the Windows operating system and enables you to view symptoms and solutions for computer problems access the Lenovo troubleshooting center update system drivers and review system information To run the Lenovo System Toolbox click Start gt All Programs gt Lenovo Services gt Lenovo System Toolbox Follow the instructions on the screen For additional information about running the diagnostic program refer to the Lenovo System Toolbox help system If you still suspect a problem after the Lenovo System Toolbox runs successfully run the PC Doctor for
39. estore your computer to the original factory contents only When using Product Recovery discs on Windows XP you are given the option to enter the Rescue and Recovery workspace and choose from a variety of recovery operations When using Product Recovery discs on Windows Vista you are prompted to insert your Product Recovery discs and are guided through the process of restoring from original factory contents only To use Product Recovery discs on Windows XP do the following Attention When you restore the factory contents from the Product Recovery discs all files currently on the hard disk drive will be deleted and replaced by the original factory contents During the restore process you will be given the opportunity to save one or more files currently on your hard disk drive to other media before any data is removed 1 Insert the Start Recovery disc into your CD or DVD drive 2 Restart your computer 3 After a short delay the Rescue and Recovery workspace opens Note If the Rescue and Recovery workspace fails to open you might not have your startup device CD drive or DVD drive set correctly in your BIOS startup sequence For more information see Setting a rescue device in the startup sequence on page 41 4 In the Rescue and Recovery menu click Restore your system 5 Follow the instructions on the screen Insert the appropriate Product Recovery disc when prompted To use Product Recovery discs on Windows Vista do t
40. f passwords are available e Power On Password e Privileged Access Password e Hard Disk User Password You do not have to set any passwords to use your computer However if you decide to set any passwords read the following sections 43 Password considerations A password can be any combination of up to 12 alphabetic and numeric characters For security reasons it is recommended to use a strong password that cannot be easily compromised To set a strong password use the following guidelines e Have at least eight characters in length Contain at least one alphabetic character and one numeric character e Setup Utility program and hard disk drive passwords are not case sensitive e Not be your name or your user name e Not be a common word or a common name e Be significantly different from your previous password Power On Password When a Power On Password is set the computer cannot be used until a valid password is typed from the keyboard Privileged Access Password When a Privileged Access Password is set it deters unauthorized persons from changing configuration settings If you are responsible for maintaining the settings of several computers you might want to set a Privileged Access Password After you set a Privileged Access Password a password prompt is displayed each time you try to access the Setup Utility program If both the Power On and Privileged Access passwords are set you can type either password
41. g The following table provides information to help you troubleshoot your computer problem The computer does not start Verify that when you press the power The power cord is plugged into the rear of the computer and into a working utton electrical outlet If your computer has a secondary power switch on the back of the computer make sure that it is switched on The power indicator on the front of the computer is on The voltage is set to the correct setting for your country If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The monitor screen is blank Verify that The monitor cable is securely attached to the rear of the monitor and to the rear of the computer The monitor power cord is plugged into the monitor and into a working electrical outlet The monitor is turned on and the brightness and contrast controls are set correctly The voltage is set to the correct setting for your country The monitor signal cable is securely connected to the monitor and to the monitor connector on the computer Note If your computer has two monitor connectors verify that your monitor is connected to the option connector rather than the one in the rear of the system board For more information see Connecting your computer in the ThinkCentre Safety and Warranty Guide
42. he following Attention When you restore the factory contents from the Product Recovery discs all files currently on the hard disk drive will be deleted and replaced by the original factory contents 1 Insert the Start Recovery disc into your CD or DVD drive 2 Restart your computer After a short delay the Rescue and Recovery workspace opens 3 Follow the instructions on the screen Insert the appropriate Product Recovery disc when prompted Note After restoring your hard disk drive to the original factory contents you Re oy have to reinstall some software or drivers See Using the Rescue and Recovery workspace on page 37 for details Performing backup and recovery operations 36 User Guide The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system data files application programs and personal settings You can designate where the Rescue and Recovery program stores the backup e On a protected area of your hard disk drive e On a secondary hard disk drive installed in your computer On an externally attached USB hard disk drive e On a network drive On recordable CDs or DVDs a recordable CD or DVD drive is required for this option After you have backed up your hard disk drive you can restore the complete contents of the hard disk drive restore selected files only or restore only the Windows operating system and applications To perform a
43. he heat sink Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the heat sink CAUTION AA The heat sink might be very hot Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover To replace the heat sink 1 Open the computer cover See Opening the computer cover on page 12 2 Locate the heat sink See Locating components on page 9 Chapter 2 Installing options and replacing hardware 19 20 User Guide 3 Remove the four screws that secure the heat sink to the system board Note Carefully remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot be removed from the heat sink and fan assembly Figure 16 Removing the heat sink 4 Lift the failing heat sink off the system board Notes a You might have to gently twist the heat sink to free it from the microprocessor b Do not touch the thermal grease while handling the heat sink Position the new heat sink on the system board so that the four screws are aligned with the holes on the system board
44. ication programs Refer to the safety and warranty information that is provided with your computer for a complete explanation of warranty terms You must retain your proof of purchase to obtain warranty service For a list of service and support phone numbers for your country or region go to http www lenovo com support and click Support phone list or refer to the safety and warranty information provided with your computer Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Chapter 7 Getting information help and service 59 If possible be at your computer when you call Have the following information available e Machine type and model e Serial numbers of your hardware products Description of the problem e Exact wording of any error messages e Hardware and software configuration information Using other services If you travel with your computer or relocate it to a country where your desktop or notebook computer machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International W
45. ing parts on the system board on page 26 User Guide 4 Remove the screw that secures the front audio and USB assembly to the chassis D T les j q Figure 23 Removing the front audio and USB assembly 5 Remove the failing front audio and USB assembly from the chassis 6 Install the new front audio and USB assembly into the chassis and secure it with the screw 7 Connect the front audio and USB assembly cables to the system board 8 To reinstall the front bezel align the plastic tabs on the bottom of the bezel with the corresponding holes in the chassis and then pivot the bezel inward until it snaps into position 9 Go to Completing the parts replacement on page 30 Replacing the AC power adapter Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the AC power adapter To replace the AC power adapter 1 Remove any media from the drives shut down your operating system and turn off all attached devices and the computer 2 Disconnect the AC power adapter cord from the electrical outlet 3 Locate the power adapter connector See Locating connectors on the rear of our
46. les on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the Rescue files feature in the Rescue and Recovery workspace to copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following 1 Turn off your computer Restart your computer Repeatedly press and release the F11 key When you hear beeps or see a logo screen release the F11 key a oe 2 e If you set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 41 6 Do one of the of the following e To rescue files from your hard disk drive or from a backup click Rescue files then follow the instructions on the screen e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory contents click Restore your system then follow the instructions on the screen e For information about other features of the Rescue and Recovery workspace click Help Notes 1 After restoring a hard disk drive to the original factory contents you might have to reinstall device drivers for some devices Ren ae 2 Some computers come with Microsoft Office or
47. ling 12 F failure recovering from POST BIOS 48 features 1 flashing BIOS 47 folder books online 57 front audio and USB assembly replacing 25 front connectors 6 G getting help 57 information 57 service 57 H hard disk drive replacing 15 heat sink replacing 19 help access 58 and service 59 getting 57 important safety information v information getting 57 important safety v recovering 35 resources 57 safety 58 warranty 58 Input Output I O features 2 installing device drivers 40 installing options memory module 13 security features 32 internal drives 1 internal speaker replacing 25 K keyboard connector 8 keyboard replacing 29 63 L Lenovo System Toolbox 53 Lenovo Web site 58 Lenovo Welcome 58 locating components 9 M media creating and using rescue 38 memory module installing 13 system board 13 Microphone connector 8 mouse cleaning 54 non optical 55 optical mouse 54 mouse connector 8 mouse replacing 29 N non optical mouse 55 notice television output 62 notices 61 O online books folder 57 opening the computer cover 12 operations backup and recovery 36 optical drive replacing 16 optical mouse 54 P parts replacement completing 30 password considerations 44 Power On Password 44 Privileged Access 44 setting changing deleting 44 password protection 33 passwords erasing 34 lost or forgotten 34 passwords using 43 physical specifications 4
48. links referenced in the following procedure is subject to change Go to http www lenovo com support Locate the downloadable files for your machine type as follows a In the Enter a product number field type your machine type and click Go gt Continue gt Downloads and drivers b Under the BIOS category click Flash BIOS update c Click the TXT file that contains the installation instructions for the flash BIOS update flash from the operating system version Print these instructions This is very important because they are not on the screen after the download begins Click Back to return to the list of files Carefully follow the printed instructions to download extract and install the update Recovering from a POST BIOS update failure If the power to your computer is interrupted while POST BIOS is being updated flash update your computer might not restart correctly If this happens perform the following procedure commonly called Boot block Recovery 1 11 12 48 User Guide Turn off the computer and any attached devices such as printers monitors and external drives Unplug all power cords from electrical outlets and open the computer cover Refer to Opening the computer cover on page 12 Locate the Clear CMOS Recovery jumper on the system board Refer to Locating parts on the system board on page 10 Remove any cables that impede access to the Clear CMOS Recovery jumper Move the jumper
49. ll be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may 61 vary significantly Some measurements may have been made on
50. lled devices are located on the computer hard disk drive usually drive C in the SWTOOLS drivers folder Other device drivers are on the software media that come with individual devices The latest device drivers for factory installed devices also are available on the World Wide Web at http www lenovo com think support To reinstall a device driver for a factory installed device do the following 1 Start your computer and operating system 2 Use Windows Explorer or My Computer to display the directory structure of your hard disk drive 3 Open the C SWTOOLS folder 4 Open the DRIVERS folder Within the DRIVERS folder are several subfolders that are named for various devices installed in your computer for example AUDIO or VIDEO 5 Open the appropriate device subfolder 6 Use one of the following methods to reinstall the device driver e In the device subfolder look for a README TXT or other file with the txt extension This file might be named after the operating system such as WIN98 TXT The TXT file has information on how to reinstall that device driver e If the device subfolder contains a file with the inf extension you can use the Add New Hardware program located in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled using this program In the Add New Hardware program when prompted for the device driver that you want to install click Have Disk and Browse Then
51. me and settings for built in features such as parallel port assignments configuration A battery keeps this information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when you turn on the computer Refer to the Lithium battery notice in the ThinkCentre Safety and Warranty Guide for information about replacing and disposing of the battery To replace the battery 1 Open the computer cover See Opening the computer cover on page 12 2 Locate the battery See Locating parts on the system board on page 10 18 User Guide 3 Remove the old battery eee Figure 14 Removing the old battery 4 Install a new battery i Q Figure 15 Installing a new battery 5 Reconnect all the cables to the system board and close the computer cover See Completing the parts replacement on page 30 Note When the computer is turned on for the first time after battery replacement an error message might be displayed This is normal after replacing the battery 6 Turn on the computer and all attached devices 7 Use the Setup Utility program to set the date time and any passwords See Chapter 4 Using the Setup Utility on page 43 Replacing t
52. n and flat surface Locate the adapter card slot See Locating parts on the system board on Rotate the adapter card retainer to the open position and remove the adapter card being replaced by pulling it out of the adapter card slot Figure 20 Removing the adapter card 11 12 Remove the new adapter card from its static protective package Install the new adapter card into the adapter card slot Make sure that the adapter card is firmly fixed in the slot and does not move easily Close the adapter card retainer Slide the system board to the rear of the chassis and then pivot the system board until it snaps into position Reconnect all cables that were disconnected from the system board Go to Completing the parts replacement on page 30 Replacing the internal speaker Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the internal speaker To replace the internal speaker 1 Open the computer cover See Opening the computer cover on page 12 2 Locate the internal speaker See Locating components on page 9 3 Disconnect the internal speaker cable from the system board
53. nd tools designed to make computing easier and secure It provides easy access to various technologies such as Client Security Solution e Power Manager Product Recovery Productivity Center e Rescue and Recovery e Service and support e System Update 57 Note The ThinkVantage Technologies are only available on select Lenovo computers To access the ThinkVantage Productivity Center program click Start gt All Programs gt ThinkVantage gt Productivity Center Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer Access Help The Access Help online help system provides information about getting started doing basic tasks customizing settings for your personal preference protecting data expanding and upgrading and troubleshooting To open Access Help click Start gt All Programs gt ThinkVantage gt Access Help After you have opened Access Help use the left panel to make a selection from the Contents tab or the Index tab or use the Search tab to find a particular word or phrase Safety and Warranty The ThinkCentre Safety and Warranty Guide that is provided with your computer contains information on safety setup warranty and notices Read and understand all safety information before using this product Lenovo Web site http www lenovo com The Le
54. nformation Adobe Reader The Adobe Reader is a tool used to view print and search PDF documents See Online Books folder on page 57 for more information about accessing the online books and the Lenovo Web site Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses Lenovo provides a full version of antivirus software on your hard disk drive with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus program updates For more information about updating your antivirus software refer to the Access Help online help system See Access Help on page 58 for instructions on how to open the online help system Locations Locating connectors on the front of your computer Figure 1 shows the location of the connectors on the front of your computer Note Not all computer models have the following connectors Figure 1 Front connector locations USB connector Microphone connector El Headphone connector E USB connector 6 User Guide Locating connectors on the rear of your computer shows the location of the connectors on the rear of your computer Some connectors on the rear of your computer are color coded to help you determine where to connect the cables on your computer
55. nformation on the diskette will be erased and the diskette will be formatted appropriately 4 Double click the appropriate file name The diskette is created 5 Remove the diskette and label it Recovery Repair To use the Recovery Repair diskette do the following 1 Shut down the operating system and turn off the computer 2 Insert the Recovery Repair diskette into the diskette drive 3 Turn on the computer and follow the instructions on the screen Note If the repair operation finishes without error you will be able to access the Rescue and Recovery workspace by repeatedly pressing the F11 key while you restart your computer When you hear beeps or see a logo screen Chapter 3 Recovery information 39 release the F11 key You will also be able to access the Windows environment after the repair operation finishes If an error message appears during the repair operation and the repair operation cannot be completed you might have a problem with the partition that contains the Rescue and Recovery workspace Use your rescue media to access the Rescue and_Recovery workspace For information about creating and using rescue media see Creating and using rescue media on page 38 Recovering or installing device drivers 40 User Guide Before you recover or install device drivers make sure your operating system is installed and you have the documentation and software media for the device Device drivers for factory insta
56. nology AMT some models Intel matrix storage manager Preboot Execution Environment PXE and Dynamic Host Configuration Protocol DHCP Remote Administration Secure Managed Client SMC some models System Management SM BIOS and SM software Wake on LAN Wake on Ring in the Setup Utility program this feature is called Serial Port Ring Detect for an external modem Input Output features Eight USB connectors two on the front panel and six on the rear panel Ethernet connector One DisplayPort connector One optional 9 pin serial port One VGA monitor connector Standard keyboard connector some models Standard mouse connector some models Three audio connectors audio line in audio line out and microphone on the rear panel Two audio connectors microphone and headphone on the front panel Expansion One hard disk drive bay One optical drive bay One 32 bit PCI adapter card slot Power e 130 watt power adapter e Automatic 50 60 Hz input frequency switching e Advanced Configuration and Power Interface ACPI support Security features Computrace Cover presence switch also called intrusion switch some models e Diskette drive and hard disk drive I O control e Hard Disk User Password e Keyboard with fingerprint reader some models see the ThinkVantage Productivity Center program for more information e Power On Password POP and Privileged Access Password PAP for BIOS access e Serial
57. novo Web site provides up to date information and services to help you buy upgrade and maintain your computer You can also do the following 58 User Guide Shop for Desktop and notebook computers Monitors Projectors Upgrades and accessories Special offers Purchase additional services such as support for hardware operating systems application programs network setup and configuration and custom installations Purchase upgrades and extended hardware repair services Download the latest device drivers and software updates for your computer model Access the online manuals Access the Lenovo Statement of Limited Warranty Access troubleshooting and support information for your computer model and other supported products Find the service and support phone number for your country or region Find a service provider located near you Help and service This section contains information about obtaining help and service Using the documentation and diagnostic programs If you experience a problem with your computer see Chapter 6 Troubleshooting and diagnostics on page 51 For information on additional resources to help you troubleshoot your computer problem see Information resources on page 57 If you suspect a software problem see the documentation including readme files and online help that comes with the operating system or application program Most computers come with a
58. nsitive devices H Installing options and replacing hardware 11 Installing external options 12 Opening the computer cover oe 2 Installing or replacing a memory module gt e pdo Replacing the hard disk drive 15 Replacing the optical drive 16 Replacing the battery 18 Replacing the heatsink 19 Replacing the microprocessor 21 Replacing the adapter card 23 Replacing the internal speaker L pA Replacing the front audio and USB assembly n e20 Replacing the AC power adapter ar Replacing the keyboard 29 Replacing the mouse oe x e eee Completing the parts replacement he 00 Installing security features 32 Integrated cable lock lt 2 amp a amp 4 Password protection i 4 00 Erasing lost or forgotten password clearing CMOS w gt amp e a e e amp e sog Chapter 3 Recovery information 35 Creating and using Product Recovery discs 35 Performing backup and recovery operations 36 Using the Rescue and Recovery workspace 37 Creating and using rescue media 38 Creating and using a Recovery Repair diskette TE Recovering or installing device drivers 40 Setting a rescue device in the startup sequence 41 Solving recovery problems 41 Chapter 4 Using the Setup ey 43 Starting
59. ocessor might be very hot Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover Important Be sure to read and understand Handling static sensitive devices on page U before opening the computer cover To open the computer cover 1 Remove any media from the drives shut down your operating system and turn off all attached devices and the computer 2 Unplug all power cords from electrical outlets 3 Disconnect the cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer See Locating connectors on the front of your computer on page 6 and Locating connectors on the rear of your computer on page 7 4 Remove any locking devices that lock the computer cover release button such as a cable lock 5 Carefully lift and position the computer upside down as shown in el 6 Pivot the cover release button on the rear of the computer and then open the computer cover as shown Figure 5 Opening the computer cover Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com s
60. oductivity Center The ThinkVantage Productivity Center program guides you to a host of information and tools to help you set up understand maintain and enhance your computer ThinkVantage Rescue and Recovery The ThinkVantage Rescue and Recovery RnR program is a one button recovery and restore solution that includes a set of self recovery tools to help users diagnose computer problems get help and recover from system crashes quickly even if the primary operating system will not Start ThinkVantage Client Security Solution The ThinkVantage Client Security Solution CSS program is available on select Lenovo computers It helps protect your information including vital security information like passwords encryption keys and electronic credentials while guarding against unauthorized user access to data ThinkVantage System Update The ThinkVantage System Update TVSU program helps you keep the software on your system up to date by downloading and installing software packages TVT applications device drivers BIOS flashes and other third party applications Some examples of software that you should keep updated are programs provided by Lenovo such as the Rescue and Recovery program and the Productivity Center program ThinkVantage Power Manager The ThinkVantage Power Manager program provides convenient flexible and complete power management for your ThinkCentre computer By using the ThinkVantage Power Manager program you c
61. ollowing 1 Start the Setup Utility program See Starting the Setup Utility program on page 43 2 Select Startup Startup Sequence See the information displayed on the right side of the screen 3 Select the devices for the Primary Startup Sequence the Automatic Startup Sequence and the Error Startup Sequence 4 Select Exit from the Setup Utility menu and then Save Settings or Save and exit the Setup Utility If you have changed these settings and want to return to the default settings select Load Default Settings on the Exit menu Advanced settings On some computer models the Advanced menu includes a setting to enable or disable HyperThreading This feature works only with HyperThreading aware operating systems such as Windows Vista and Windows XP The default setting for HyperThreading is Enabled However if you select Set Defaults and are using an operating system other than Windows Vista and Windows XP your computer performance might be degraded Therefore you should always set HyperThreading to Disabled unless you are sure your operating system supports HyperThreading Exiting from the Setup Utility program 46 User Guide After you finish viewing or changing settings press Esc to return to the Setup Utility program menu you might have to press Esc several times If you want to save the new settings select Save Settings or Save and exit the Setup Utility Otherwise your changes will not be saved Chapte
62. ooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Installing options and replacing hardware Copyright Lenovo 2009 This section provides introductions for installing options and replacing hardware for your computer When installing or replacing an option use these instructions along with the instructions that come with the option Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support Note Use only computer parts provided by Lenovo 11 Installing external options External speakers a printer or a scanner can be connected to your computer For some external options you must install additional software in addition to making the physical connection When installing an external option see nas eure come oe the rear of your computer on page 7 to identify the required connector and then use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option Opening the computer cover 12 User Guide This section provides instructions on how to open the computer cover CAUTION AS A The heat sink and micropr
63. or DOS You can also download the latest version of the PC Doctor for DOS diagnostic program from http www lenovo com support The PC Doctor for DOS diagnostic program runs independently of the Windows operating system Use PC Doctor for DOS if you are unable to start the Windows operating system or if Lenovo System Toolbox and PC Doctor for Windows PE have not been successful in isolating a possible problem You can run PC Doctor for DOS from a diagnostic CD DVD image that you create Creating a diagnostic CD DVD image To create a diagnostic CD DVD image download a self starting bootable CD DVD image known as an ISO image of the diagnostic program from http www lenovo com support After you download the image you can create the CD DVD using any CD DVD burning software Running diagnostics from the disc To run diagnostics from the diagnostic CD DVD image that you created do the following 1 Insert the disc into the optical drive 2 Restart the computer Note If the diagnostic program does not start you might not have your optical drive set as a startable device See Selecting a startup device on page 45 for instructions on how to change the startup device 3 When the diagnostics program opens follow the instructions on the screen 4 When the program finishes be sure to remove the disc from the drive 5 Select the diagnostic test you want to run Press the F1 key for additional help Cleaning the m
64. ouse This section provides instructions on how to clean an optical or non optical mouse Optical mouse 54 User Guide An optical mouse uses a light emitting diode LED and an optical sensor to navigate the pointer If the pointer on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean the optical mouse 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to look at the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab I 6 b If there is debris in the lens gently blow the debris away from the area Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor DSP to determine changes in the mouse position Reconnect the mouse cable to the computer Turn your computer back on Non optical mouse The non optical mouse uses a ball to navigate the pointer If the pointer on the screen does not move smoothly with the mouse you might need to clean the mouse To clean a non optical mouse Note The following illustration might be slightly different from your mouse A 4 1 2 3 D EN 2 But E Yo mh N Sd Retainer ring Ball Plastic rollers Ball cage Turn off your computer Disconnect the mouse cable from the
65. pand the capabilities of your computer by adding memory modules adapter cards or drives When installing or replacing an option use these instructions along with the instructions that come with the option Handling static sensitive devices Do not open the static protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part Static electricity although harmless to you can seriously damage computer components and parts When you handle parts and other computer components take these precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle parts and other computer components carefully Handle adapter cards memory modules system boards and microprocessors by the edges Never touch any exposed circuitry Prevent others from touching the parts and other computer components e Before you replace a new part touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the new part from the static protective packaging and install it directly in the computer without setting the part down When this is not possible place the static protective package that the part came in on a sm
66. processor socket 10 Lower the new microprocessor straight down into the microprocessor socket on the system board 11 Close the microprocessor retainer and lock it into position with the small handle to secure the new microprocessor in the socket 12 Reinstall the heat sink See Replacing the heat sink on page 19 13 Reinstall any other parts or reconnect any other cables you removed 14 Go to Completing the parts replacement on page 30 Replacing the adapter card Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the adapter card To replace the adapter card 1 Open the computer cover See Opening the computer cover on page 12 2 Locate the system board and disconnect all cables connected to the system board See Locating parts on the system board on page 10 Chapter 2 Installing options and replacing hardware 23 24 User Guide 3 Press inward on the two side tabs and then pivot the system board to release it from the chassis fs D N ZX Y KE N IS f j Figure 19 Releasing the system board 4 5 Place the system board on a clea
67. r 5 Updating system programs This chapter contains information about updating POST BIOS and how to recover from a POST BIOS update failure Using system programs System programs are the basic layer of software built into your computer They include the power on self test POST the basic input output system BIOS code and the Setup Utility program POST is a set of tests and procedures that are performed each time you turn on your computer BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the computer hardware can execute You can use the Setup Utility program to view and change the configuration and setup of your computer Your computer system board has a module called electrically erasable programmable read only memory EEPROM also referred to as flash memory You can easily update POST BIOS and the Setup Utility program by starting your computer using a flash update disc or by running a special update program from your operating system Lenovo might make changes and enhancements to the POST BIOS When updates are released they are available as downloadable files on the Lenovo Web site at http www lenovo com Instructions for using the POST BIOS updates are available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update flash disc or an update program that can be run from
68. rd disk drive 6 Remove the hard disk drive from the plastic bracket by flexing the sides of the bracket enough to slide it free of the hard disk drive Chapter 2 Installing options and replacing hardware 15 7 To install the new hard disk drive into the plastic bracket flex the bracket and align pin M pin H pin Ef and pin H on the bracket with the holes in the hard disk drive Do not touch the circuit board J on the bottom of the hard disk drive Figure 9 Installing the hard disk drive into the bracket 8 Connect the signal cable and the power cable to the rear of the new hard disk drive 9 Slide the new hard disk drive into the hard disk drive bay until it snaps into position 10 Reconnect the power cable to the optical drive 11 Go to Completing the parts replacement on page 30 Replacing the optical drive 16 User Guide Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the optical drive To replace the optical drive 1 Open the computer cover See Opening the computer cover on page 12 2 Remove the front bezel by releasing the two tabs and pivoting the bezel forward to remove it
69. rs 4 Disconnect the failing keyboard cable from the computer 5 Connect a new keyboard to the appropriate connector on the computer 6 Go to Completing the parts replacement on page 30 Replacing the mouse Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the mouse To replace the mouse 1 Remove any media from the drives shut down your operating system and turn off all attached devices and the computer Chapter 2 Installing options and replacing hardware 29 2 Unplug all power cords from electrical outlets 3 Locate the connector for the mouse Note Your mouse might be connected to a standard mouse connector or a USB connector 4 Depending on where your mouse is connected see Locating connectors on the rear of your computer on page 7 or ud Figure 26 Mouse connectors 4 Disconnect the failing mouse cable from the computer 5 Connect a new mouse cable to the appropriate connector on the computer 6 Go to Completing the parts replacement Completing the parts replacement 30 User Guide After completing all parts replacements you nee
70. select the appropriate device driver file from the device subfolder In the device subfolder look for a SETUP EXE file Double click SETUP EXE and follow the instructions on the screen Setting a rescue device in the startup sequence Before you start the Rescue and Recovery program from a CD DVD USB hard disk drive or any external device you must first change the startup sequence in the Setup Utility To view or change the startup sequence do the following 1 With the computer turned off repeatedly press and release the F1 key while you turn on the computer When the logo screen appears or you hear a series of beeps release the F1 key If you are prompted for a password type your current password From the Setup Utility main menu use the right arrow key to select Startup Arrange the startup sequence to meet your needs Press the Esc key twice to go to the Setup Utility exit menu oS SS PY Use the down arrow key to select Save and exit the Setup Utility then press Enter When the Setup Confirmation window appears press Enter co The computer restarts Note If you are using an external device you first must turn off your computer before connecting the external device For more information on Setup Utility see Chapter 4 Using the Setup Utility on page 43 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment you can e Use
71. set of diagnostic programs that help you identify hardware problems For instructions on using the diagnostic programs see Diagnostic programs on page 53 You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at http www lenovo com support Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center These services are available during the warranty period Problem determination Trained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem e Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs that apply to your hardware available These items are not covered by the warranty Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts e Identification of software problem sources Configuration of BIOS as part of an installation or upgrade e Changes modifications or upgrades to device drivers e Installation and maintenance of network operating systems NOS e Installation and maintenance of appl
72. the Setup Utility program 2 20 48 Viewing and changing settings 43 Using passwords 483 Copyright Lenovo 2009 Password considerations Power On Password Privileged Access Password Hard Disk User Password Setting changing and deleting a password Enabling or disabling a device eo Selecting a startup device Selecting a temporary startup deae i Selecting or changing the nz device sequence 46 46 Advanced settings Exiting from the Setup Utility program Chapter 5 Updating system programa Using system programs Updating flashing BIOS mom a dise Updating flashing BIOS from your operating system Recovering fom a POST y BIOS update Pe Chapter 6 Troubleshooting and diagnostics Basic troubleshooting Diagnostic programs Lenovo System Toolbox PC Doctor for Windows PE PC Doctor for DOS Cleaning the mouse Optical mouse Non optical mouse Chapter 7 Getting information re and service Information resources Online Books folder ThinkVantage N Center Lenovo Welcome e Access Help Safety and Warranty Lenovo Web site http www inova eo Help and service Using the documentation and diagnostie programs Calling for service Using other services Purchasing additional services Appendix Notices Television output notice Trademarks Index 44 44 44 44 44 45 45 45 46 47 47 4
73. the operating system Note You can download a self starting bootable CD DVD image known as an ISO image of the diagnostics program to support systems without a diskette drive from http www lenovo com Updating flashing BIOS from a disc Copyright Lenovo 2009 This section provides instructions on how to update flash the BIOS from a disc System BIOS program updates are available at http www lenovo com support To update flash the BIOS from a disc 1 Make sure the optical drive you_want to use is set as the first boot device in the startup device sequence See Selecting or changing the startup device sequence on page 46 2 Make sure the computer is turned on Insert the disc into the optical drive 3 Turn off the computer and back on again The update begins 4 When you are prompted to select a language press the number on your keyboard that corresponds to the language and then press Enter 5 When prompted to change the serial number press Y 6 Type in the seven character serial number of your computer and then press Enter 7 When prompted to change the machine type model press Y 47 8 9 Type in the seven character machine type model of your computer and then press Enter Follow the instructions on the screen to complete the update Updating flashing BIOS from your operating system Note Due to the constant improvements made to the Web site Web page content including the
74. ting the Setup Utility program To start the Setup Utility program do the following 1 If your computer is already on when you start this procedure shut down the operating system and turn off the computer 2 Press and hold the F1 key and then turn on the computer When you hear multiple beeps release the F1 key Notes a If you are using a USB keyboard and the Setup Utility program does not display using this method repeatedly press and release the F1 key rather than leaving it pressed when turning on the computer b If a Power On Password or a Privileged Access Password has been set the Setup Utility program menu is not displayed until you type your password por nine ono eee The Setup Utility program might start automatically when POST detects that hardware has been removed or new hardware has been installed in your computer Viewing and changing settings The Setup Utility program menu lists items that identify system configuration topics To view or change settings see Starting the Setup Utility program When working with the Setup Utility program menu you must use the keyboard The keys used to perform various tasks are displayed at the bottom of each screen Using passwords Copyright Lenovo 2009 By using the Setup Utility program you can set passwords to prevent unauthorized persons from gaining access to your computer and data See Starting the Setup Utility program The following types o
75. tion Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the hard disk drive if your computer has one For computer models that do not have an internal hard disk drive installed and use a remote hard disk drive accessed through the SMC Storage Array contact your network or storage administrator Important When you receive a new hard disk drive you also receive a set of Product Recovery discs The set of Product Recovery discs enables you to restore the contents of the hard disk drive to the factory installed state For more information on recovering factory installed software refer to Chapter 3 Recovery information on page 35 To replace the hard disk drive 1 Open the computer cover See Opening the computer cover on page 12 2 Disconnect the power cable from the optical drive 3 Place your finger on the tab located on the front of the hard disk drive and push upward Then press inward on the side tabs and pivot the hard disk drive upward to remove Figure 8 Removing the hard disk drive 4 Remove the failing hard disk drive from the chassis 5 Disconnect the signal cable and the power cable from the ha
76. u to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB hard disk drive or a diskette This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive Restore your hard disk drive from a Rescue and Recovery backup When you perform a backup operation using the Rescue and Recovery program you can perform restore operations from the Rescue and Recovery workspace even if you cannot start the Windows operating system Restore your hard disk drive to the factory contents The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the same state as it was when originally shipped from the factory If you have multiple partitions on your hard disk drive you have the option to restore the factory contents to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory contents even if you cannot start the Windows operating system Chapter 3 Recovery information 37 Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory contents all fi
77. upport This section provides instructions on how to install or replace a memory module Your computer has two slots for installing SODIMMs small outline dual inline memory modules that provide up to a maximum of 4 GB of system memory When installing memory modules the following rules apply e Use 1 8 V 200 pin DDR3 SDRAM double data rate 3 synchronous dynamic random access memory e Use 1 GB or 2 GB memory modules in any combination up to a maximum of 4 GB To install or replace a memory module 1 Open the computer cover See Opening the computer cover on page 12 2 Locate the memory slots See Locating parts on the system board on page 10 Chapter 2 Installing options and replacing hardware 13 3 If you are replacing an old memory module open the retaining clips and remove the memory module being replaced as shown Figure 6 Removing the memory module 4 Insert the notched end J of the new memory module into the slot F Press the memory module firmly and pivot the memory module until it snaps into place Make sure that the memory module is firmly fixed in the slot and does not move easily Figure 7 Installing a memory module What to do next e To work with another option go to the appropriate section e To complete the installation go to Completing the parts replacement on page 30 14 User Guide Replacing the hard disk drive Atten

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