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Lenovo T430U User's Manual
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1. cal 6 Hardware Maintenance Manual
2. Chapter 1 Safety information 7 PERIGO Antes de ligar o computador ap s a substituic o da FRU certifique se de que todos os parafusos molas e outras pecas pequenas estejam no lugar e n o estejam soltos dentro do computador Verifique isso sacudindo o computador e procurando ouvir sons de pecas soltas Pecas met licas ou lascas de metal podem causar curto circuito A PERIGO Algumas baterias reserva cont m uma pequena quantidade de niquel e c dmio N o desmonte uma bateria reserva recarregue a jogue a no fogo ou na gua ou deixe a entrar em curto circuito Descarte a bateria conforme requerido pelas leis ou regulamentos locais Use somente a bateria nas partes listadas apropriadas O uso de uma bateria incorreta pode resultar em combust o ou explos o da bateria A PERIGO O pacote da bateria cont m uma pequena quantidade de niquel Nao o desmonte jogue o no fogo ou na agua ou deixe o entrar em curto circuito Descarte o pacote da bateria conforme requerido pelas leis ou regulamentos locais Use somente a bateria nas partes listadas apropriadas ao substituir o pacote da bateria O uso de uma bateria incorreta pode resultar em combust o ou explos o da bateria A PERIGO A bate
3. YA YI LCD Y Le FRU
4. To lo TS Ser 0 When installing Ensure that the cables are routed correctly as shown in the above illustration Chapter 9 Removing or replacing aFRU 85 Torque Screw quantity Step 0 392 Nm gt Lo u o Q Q gt M2 5 x 6 5 mm wafer head 4 00 kgf cm 86 Hardware Maintenance Manual 2020 LCD bezel Removal steps of LCD bezel When installing Ensure that all the latches are attached firmly 2030 LCD panel For access remove this FRU 2020 LCD bezel on page 87 Removal steps of LCD panel Chapter 9 Removing or replacing a FRU 87 Step Screw quantity Torque M2 x 2 5 mm wafer head nylon coated 6 Silver 0 181 Nm 1 85 kgf cm 2040 Integrated camera and microphone combo card For access remove this FRU e 2020 LCD bezel on page 87 Removal steps of integrated camera and microphone combo card When installing Ensure that the connector is attached firmly 88 Hardware Maintenance Manual 2
5. 100 C 212 F LCD LCD un 15 DR NEIRA NETA o mm Be A SHAY SARK PA AE EA gt De LIE 121 Man 18 Hardware Maintenance Manual FRU FE EFA ERR ERE EE WIRE ESE ER RAR Chapter 1 Safety information 19 20 Hardware Maintenance Manual Chapter 2 Important service information This chapter presents following important service information that applies to all machine types supported by this manual e Strategy for replacing FRUs on page 21 Strategy for replacing a hard disk drive on page 22 Important notice for replacing a system board on page 22 How to use error message on page 22 e Strategy for replacing FRUs for CTO CMV and GAV on page 22 Product definition on page 22 FRU identification for CTO CMV and GAV products on page 3 Impor
6. 1080 Backup battery For access remove these FRUs in order e 1010 Bottom cover on page 58 e 1020 Battery pack on page 60 e 1040 Keyboard on page 63 Removal steps of backup battery bancer Use only the authorized battery specified for your computer Any other battery could ignite or explode Chapter 9 Removing or replacing a FRU 71 When installing Ensure that the connector is attached firmly 1090 Keyboard bezel For access remove these FRUs in order 1010 Bottom cover on page 58 1020 Battery pack on page 60 1030 Hard disk drive or solid state drive assembly on page 61 1040 Keyboard on page 63 1070 PCI Express Mini Card for wireless WAN or mSATA solid state drive on page 68 Removal steps of keyboard bezel Remove the rubber feet and then remove the screws Then remove the screw under the bottom cover and the screws EJ under the battery pack 72 Hardware Maintenance Manual Step Screw quantity Torque M2 5 x 6 5 mm wafer head nylon coated 2 Black 0 392 Nm 4 00 kgf cm A M2 x 5 mm wafer head nylon coated 1 Black 0 181 Nm 1 85 kgf cm El M2 x 3 mm flat head 6 Silver 0 181 Nm 1 85 kgf cm Turn the computer over to remove the screw EX under the keyboard and the screw H in the wireless WAN card slot Step Screw quantity Torque a M2 x 6 0 mm wafer head 1 Silver 0 392 Nm 4 00 kgf cm Aa M2 x 3 0 mm wafer head nylon coat
7. CE Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo ThinkLight ThinkPad TrackPoint UltraNav Microsoft and Windows are trademarks of the Microsoft group of companies Other company product or service names may be trademarks or service marks of others 94 Hardware Maintenance Manual ThinkPad Part Number 0B48901 1P P N 0B48901
8. DBBKLEY BBLEVTSX LRHUET Nam LCD 2H L LCD 5 07871 1 Friend LEBEN E ADENTRO Dre gt LE 15 27 LTS PERV LAB KR KC TIMI Db 7 lt 602 181 71 AAN EMOR RGT REV Nam REED HD 177 3 ID FOPRERBLCWST IAF YZ P BRIRETEW CR 72 EUX Nam e Ry FU 0781 116 gt Tb Ys t 172 7 BHLKINYF D FERELITULEZAHERD MRAD TEI OE ERE SRD U 14 Hardware Maintenance Manual Nam ZHLLIELTUDS FRU MBR RADO 7 L TUBES the EVITAN ara 3 DEMZI TIL FTD a FX AVES mb RVFV RF EROWLT HAL CUS F PVEFATHY MELTS EV Lego EU AUT wz EE Fo AJAH AA ASS AE TAS WENNS H BEALS SAAS Super BS wey Sue led 22 1507 AF HE N SFA 100C 212F E LANA HAL BEANS 222 ET aa RMS Chapter 1 Safety information 15 LCD 9439 LCD AFA 437 gt EN AU o E Ez 15 94 FF AL AL FI EFE PA AA AA ARE opo FU A au AA ABS RAJAA ANA AEA opel Y AATA HAAL AE MAAA age wad EA AA ARS AAN EAS DIANA FRU 314 4 Hot Swap9 A AIX SE 3 AAS LX 37 AEAN AN EE ANES BAAN ano Antes de encender el sistema despues de sustituir una FRU compruebe que todos los tornillos muelles y demas piezas peque as se encuentran en su sitio y no se encuentran sueltas dentro del sistema Compru belo agitando el sistema y escuchando los posibles ruidos que provocarian Las piezas met licas pueden causar cortocircuitos el ctricos y bcuicno
9. and GAV products There are three information resources to identify which FRUs are used to support CTO CMV and GAV products These sources are PEW and eSupport Using PEW e PEW is the primary source for identifying FRU part numbers and FRU descriptions for the key commodities for CTO CMV and GAV products at a MT serial number level An example of key commodities are hard disk drives system boards microprocessors Liquid Crystal Displays LCDs and memory e Remember all CTO and CMV products are loaded in PEW under the 4 digit MT and 3 digit model where model CTO Example 1829 CTO GAVs are loaded in PEW under the 4 digit MT and 3 digit model where model a fixed part number not CTO Example 1829 F1U e PEW can be accessed at the following Web site http www lenovo com support site wss document do Indocid LOOK WARNTY Select Warranty lookup Input the MT and the Serial number and the list of key commodities will be returned in the PEW record under COMPONENT INFORMATION Using eSupport For key commodities examples hard disk drive system board microprocessor LCD and memory e eSupport can be used to view the list of key commodities built in a particular machine serial this is the same record found in PEW e eSupport can be accessed at the following Web site http www lenovo com support e To view the key commodities do the following 1 Click Warranty 2 Click Check Warranty Status 3 On
10. une temperature sup rieure 100 C ne la faites pas br ler et n en exposez pas le contenu l eau Mettez la pile au rebut conform ment la r glementation en vigueur Une pile inappropri e risque de prendre feu ou d exploser A DANGER Si le panneau d affichage cristaux liquides se brise et que vous recevez dans les yeux ou sur les mains une partie du fluide rincez les abondamment pendant au moins quinze minutes Consultez un m decin si des sympt mes persistent apr s le lavage A DANGER Afin d viter tout risque de choc lectrique ne retirez pas le cache en plastique prot geant la partie inf rieure de la carte d alimentation A DANGER Bien que le voltage des batteries principales soit peu lev le court circuit ou la mise a la masse d une batterie peut produire suffisamment de courant pour br ler des mat riaux combustibles ou causer des br lures corporelles graves A DANGER Si le remplacement chaud n est pas autoris pour l unit remplacable sur site que vous remplacez proc dez comme suit avant de retirer l unit mettez l ordinateur hors tension d branchez tous les cordons d alimentation des prises de courant retirez le bloc de batterie et d connectez tous les cables d interconnexion A VORSICHT 10 Hardware Maintenance Manual Bevor nach einem FRU Austausch der Computer wieder angeschlossen wird mu sichergestellt werden da keine Schrauben Federn oder
11. 43 45 45 45 46 46 46 48 50 51 53 53 54 54 55 55 57 57 58 58 58 58 60 61 63 1050 Memory module 1060 PCI Express Mini Card for wireless LAN 1070 PCI Express Mini Card for wireless WAN or mSATA solid state drive 1080 Backup battery 1090 Keyboard bezel 1110 Speaker assembly 1120 Media card reader 1130 Fingerprint reader 1140 Power button sub card 1 1150 Hard disk drive or solid state drive cable 1 1160 System board assembly and thermal fan assembly ii Hardware Maintenance Manual 66 67 68 71 72 75 76 77 78 79 79 1170 DC in sub card and base cover assembly 2010 LCD unit 2020 LCD bezel 2030 LCD panel 2040 Integrated camera and AE D combo card 2050 Hinges 2060 Wireless antenna sables Er LCD rear cover assembly Appendix A Notices Electronic emissions notices Trademarks 82 84 87 87 88 89 90 93 94 94 About this manual This manual contains service and reference information for the following ThinkPad products ThinkPad T430u Machine Type MT 3351 3352 3353 6273 and 8614 Use this manual along with the advanced diagnostic tests to troubleshoot problems Important This manual is intended only for trained service technicians who are familiar with ThinkPad products Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively Before servicing a ThinkPad product be
12. Algunas bater as de reserva contienen una peque a cantidad de n quel y cadmio No las desmonte ni recargue ni las eche al fuego o al agua ni las cortocircuite Des chelas tal como dispone la normativa local Utilice s lo bater as que se encuentren en la lista de piezas La utilizaci n de una bater a no apropiada puede provocar la ignici n o explosi n de la misma y Las bater as contienen peque as cantidades de n quel No las desmonte ni recargue ni las eche al fuego o al agua ni las cortocircuite Des chelas tal como dispone la normativa local Utilice s lo bater as que se encuentren en la lista de piezas al sustituir la bater a La utilizaci n de una bater a no apropiada puede provocar la ignici n o explosi n de la misma 16 Hardware Maintenance Manual 660 La bateria de repuesto es una bateria de litio y puede provocar incendios explosiones o quemaduras graves No la recargue ni quite el conector polarizado ni la desmonte ni caliente por encima de los 100 C 212 F ni la incinere ni exponga el contenido de sus celdas al agua Des chela tal como dispone la normativa local A Si la LCD se rompe y el fluido de su interior entra en contacto con sus ojos o sus manos lave inmediatamente las reas afectadas con agua durante 15 minutos como minimo Obtenga atenci n medica si se presenta alg n sintoma del fluido despues de lavarse Meer Para evitar descargas no quite la cubierta de pl
13. SN OY MND m0 A 99099 SY PNNNA ph SY ann PODIAN N03 NN PONY PN MINIVAN 19999 975 INN n120 A DR ADIY NP INM IN NIIP 5595 TUD HIN MIY JN PUN MISIOAV AN 09799944 0N IN 199009 199947 7999099 nDo A ION 299 19519 199 on FRU n Sw nn n nm Y ON NON DN 99 NN PIM MINON IND NN nos D spwnn down 9925 95 NN PN AWNINN NN 199 1M Nam FRU DRM ThinkPad 70 883 7 2 AMSAT AT AK TOMONIT HE LEZ VD F amp F ThinkPad DANES CRA CURLS amp FREE L Coral SNEMRT ITIL ThinkPad FEAT WKY DHF LEBLAV DRED WE B RCS BR IT a ROHR RAZIEN 5 2 ET Nam Chapter 1 Safety information 13 FRS y 7 Y DPT IDEED TI E D 0 7 3 8 32 31 1 75 DOREY ET L BOTC Pi TU OR FRE KERIKORNDER ERY a RED 1 307 1 17 21 gt FAV NV TU ABRES FATIMA RADAR CK EA BONY gt DARIA YT VERA LTRS Bok y FURS SL Ny FI BH KUED BHELEVTFSILEBSVETF Nam e Ry TADE EDn y rnr EENT OET AVFVU k tt EUX eae LITE 0 KERUKOFIRTAATEN RYTY NYT D C Die 2 CIE HZ TARO ABLE ENCE T SEA Ser TOA Eli OIR Y VARTHS ARA ASA Na FRS SE RYT Nam UFFA RYTY KR BH 8272 2 3150017 LAB SEC nt DIET RVFV DEE LOBA ADO SL RY FY REDD 100 212 F UENDIA BERN MMO PHe KITT TH LILLAVWC lt KS vi NYT D EBE OBE ISH ROMANAS TEE 148072 N Y YAIDBBYTI EUZEHLTSR L BokAy Y e EHTEL NYT U
14. andere Kleinteile fehlen oder im Geh use vergessen wurden Der Computer mu gesch ttelt und auf Klapperger usche gepr ft werden Metallteile oder splitter k nnen Kurzschl sse erzeugen A VORSICHT Die Bereitschaftsbatterie die sich unter dem Diskettenlaufwerk befindet kann geringe Mengen Nickel und Cadmium enthalten Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden Sie darf nicht zerlegt wiederaufgeladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Die Batterie kann schwere Verbrennungen oder Ver tzungen verursachen Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Beim Ersetzen der Bereitschafts oder Systembatterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Einsatz falscher Batterien kann zu Entz ndung oder Explosion f hren A VORSICHT Akkus enthalten geringe Mengen von Nickel Sie d rfen nicht zerlegt wiederaufgeladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Einsatz falscher Batterien kann zu Entz ndung oder Explosion f hren A VORSICHT Die Systembatterie ist eine Lithiumbatterie Sie kann sich entz nden explodieren oder schwere Verbrennungen hervorrufen Batterien dieses Typs d rfen nicht aufgel
15. battery with the correct Lenovo battery for genuine Lenovo made or authorized The system will this system continue to boot but may not charge unauthorized batteries Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use No beep symptoms Table 3 No beep symptoms Symptom or error FRU or action in sequence No beep power on indicator on LCD blank and no 1 Ensure that every connector is connected tightly POST and correctly 2 Memory module 3 System board No beep power on indicator on and LCD blank during 1 Reseat the Memory module POST 2 System board The power on password prompt appears A power on password or a supervisor password is set Type the password and press Enter The hard disk password prompt appears A hard disk password is set Type the password and press Enter Beep symptoms Table 4 Beep symptoms Problem One short beep pause three short beeps pause three Ensure that memory modules are installed correctly If more short beeps and one short beep they are and you still hear the beeps have the computer serviced Four cycles of four short beeps The Security Chip has a problem Have the computer serviced Five short beeps pause five short beeps and pause Continue to boot immediately when the error was detected LCD related symptoms Important The TFT L
16. click the Power Manager Battery Gauge icon Checking the backup battery To check the backup battery do the following 1 Disable the built in battery See Disabling the battery pack in the UEFI BIOS on page 58 2 Remove the backup battery see 1080 Backup battery on page 71 3 Measure the voltage of the backup battery See the following figure Red we EE Red 2 5 to 3 2 07 e lf the voltage is correct replace the system board e If the voltage is not correct replace the backup battery e If the backup battery discharges quickly after replacement replace the system board Chapter 3 General checkout 29 30 Hardware Maintenance Manual Chapter 4 Related service information This chapter presents the following information e Restoring the factory contents by using Recovery Disc Set on page 31 e Passwords on page 32 e Power management on page 34 e Symptom to FRU index on page 35 Service Web site When the latest maintenance diskette and the system program service diskette become available they will be posted on http www lenovo com support Restoring the factory contents by using Recovery Disc Set When the hard disk drive or solid state drive is replaced because of a failure no product recovery program is on the new drive In this case you must use the Recovery Disc Set for the computer Order the Recovery Disc Set and the drive at the same time so that you ca
17. combinations Table 7 Function key combinations Fn F4 Press Fn F4 to put your computer into sleep mode To resume normal operation press the power button or Fn key Note If you want to use this key combination to put the computer into hibernation mode change the settings in the Power Manager program Press Fn F5 to bring up the wireless feature list such as wireless LAN wireless WAN and Bluetooth Press Fn F6 to change the camera and audio settings Press Fn F7 to switch between the computer display and an external monitor Note You also can use the Windows P combination to switch between the computer display and an external monitor Copyright Lenovo 2012 43 44 Hardware Maintenance Manual Chapter 7 Locations This chapter introduces the locations of the computer hardware components Locating computer controls connectors and indicators This topic introduces the locations of the computer controls connectors and indicators Front view Built in microphones Combo audio jack El Integrated camera Fingerprint reader on some models E ThinkLight light EMA System status indicator illuminated ThinkPad logo EX Power button Touch pad H Device access indicator EM TrackPoint buttons Bl ac power connector TrackPoint pointing stick ac power status indicator UltraNav pointing device El Ethernet connector Speaker assembly E USB 3 0 connectors O Copyright Lenovo 2012 45 Rear view L System sta
18. customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your toolcase away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip about 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Attention Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective Reinstall all covers correctly before returning the machine to the customer Fan louvers on the machine help to prevent overheating of internal components Do not obstruct fan louvers or cover them with labels or stickers Copyright Lenovo 2012 1 Electrical safety Observe the following rules when working on electrical equipment Important Use only approved tools and test equipment Some han
19. e Before you attach the thermal fan assembly to the computer apply thermal grease at an amount of 0 2 grams on the parts marked as in the following illustrations Either too much or too less application of grease might cause a thermal problem due to imperfect contact with acomponent For models that have a discrete graphics module you need to peel the thin film off from the rubbers marked JJ e Ensure that the thermal fan assembly connector is attached firmly to the system board Fasten the screws H first and then fasten the screws E in descending alphabetical order as illustrated above For models that have a discrete graphics module For models that have an integrate graphics module Chapter 9 Removing or replacing a FRU 81 Removal steps of system board Attention The following components soldered on the system board are extremely sensitive When you service the system board avoid any kind of rough handling El Graphic Processing Unit GPU E Microprocessor a Platform Controller Hub PCH Note The GPU is only available for models that have a discrete graphics card Step Screw quantity Torque A M2 x 2 0 mm flat head 6 Bronze 0 181 Nm 1 85 kgf cm When installing Ensure that the connector is attached firmly 1170 DC in sub card and base cover assembly For access remove these FRUs in order e 1010 Bottom
20. eSite and have this configuration sent to fulfillment where it is built and shipped directly to the customer The machine label Product Entitlement Warehouse PEW and eSupport will load these products as the 4 digit MT and 3 digit model where model CTO Example 1829 CTO 22 Hardware Maintenance Manual Custom Model Variant CMV This is a unique configuration that has been negotiated between Lenovo and the customer A unique 4 digit MT and 3 digit model is provided to the customer to place orders Example 1829 W15 ACMV is a special bid offering Therefore it is NOT generally announced The MTM portion of the machine label is the 4 digit MT and 3 digit model where model CTO Example 1829 CTO The PRODUCT ID portion of the machine label is the 4 digit MT and 3 digit CMV model Example 1829 W15 e The PEW record is the 4 digit MT and 3 digit model where model CTO Example 1829 CTO eSupport will show both the CTO and CMV machine type models Example 1829 CTO and 1829 W15 will be found on the eSupport site General Announce Variant GAV This is a standard model fixed configuration GAVs are announced and offered to all customers The MTM portion of the machine label is a 4 digit MT and 3 digit model where model a fixed part number not CTO Example 1829 F1U Also PEW and eSupport will list these products under the same fixed model number FRU identification for CTO CMV
21. for your product in this Hardware Maintenance Manual An electronic version of this manual can be found at http www lenovo com support Click User Guides amp Manuals and then follow the on screen instructions to find the manual for your product You might be required to return the defective part that is replaced by the CRU When return is required 1 return instructions a prepaid shipping label and a container will be included with the replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your receipt of the replacement CRU See your Lenovo Limited Warranty documentation for full details Screw notices Loose screws can cause a reliability problem In the ThinkPad notebook computer this problem is addressed with special nylon coated screws that have the following characteristics e They maintain tight connections e They do not easily come loose even with shock or vibration e They are harder to tighten Do the following when you service this machine e Keep the screw kit in your tool bag For the part number of the screw kit go to http www lenovo com serviceparts lookup It is recommended to use new screws It is recommended to use each screw only once e Use a torque screwdriver if you have one Tighten screws as follows e Plastic to plastic Turn an additional 90 degrees after the screw head touches the surface of the plastic part
22. it falls flat on a hard bench can subject the accelerometer to as much as 6 000 G s of shock Be careful not to drop the system board on a bench top that has a hard surface such as metal wood or composite If a system board is dropped be sure to document the drop in any reject report and replace the system board Avoid rough handling of any kind At every point in the process be sure not to drop or stack the system board If you put a system board down be sure to put it only on a padded surface such as an ESD mat or a corrugated conductive surface Chapter 9 Removing or replacing a FRU 79 For access remove these FRUs in order 1010 Bottom cover on page 58 1020 Battery pack on page 60 1030 Hard disk drive or solid state drive assembly on page 61 1040 Keyboard on page 63 1050 Memory module on page 66 1060 PCI Express Mini Card for wireless LAN on page 67 1070 PCI Express Mini Card for wireless WAN or mSATA solid state drive on page 68 1080 Backup battery on page 71 1090 Keyboard bezel on page 72 2010 LCD unit on page 84 Removal steps of thermal fan assembly When installing Ensure that the connector is attached firmly Loosen the screws that secures the fan and then loosen the screws EJ in ascending alphabetical order as illustrated Note Screws E E and Ej are not available on some models 80 Hardware Maintenance Manual When installing
23. machine type of the machine that had the ECA applied to it 1 Insert the LENOVO ThinkPad Hardware Maintenance Diskette Version 1 76 or later and restart the computer 2 From the main menu select 6 Set ECA Information 3 To write the ECA information select 1 Write ECA rework number from EEPROM and follow the instructions on the screen 4 To write the box build date select 4 Write box build date from EEPROM and follow the instructions on the screen If the system board is being replaced try to read the ECA information from the old system board and transfer the information to the new system If the system board is inoperable this will not be possible Chapter 8 FRU replacement notices 55 56 Hardware Maintenance Manual Chapter 9 Removing or replacing a FRU This chapter provides instructions on how to remove or replace a FRU CRU statement for customers You can resolve some problems with your product with a replacement part you can install yourself called a Customer Replaceable Unit or CRU Some CRUs are designated as self service CRUs and others are designated as optional service CRUs nstallation of self service CRUs is your responsibility For optional service CRUs you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product If you intend on installing the CRU Lenovo will ship the CRU to you CRU information and
24. replacement instructions are shipped with your product and are available from Lenovo at any time upon request You can find a list of CRUs for your product in this Hardware Maintenance Manual An electronic version of this manual can be found at http www lenovo com support Click User Guides amp Manuals and then follow the on screen instructions to find the manual for your product You might be required to return the defective part that is replaced by the CRU When return is required 1 return instructions a prepaid shipping label and a container will be included with the replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your receipt of the replacement CRU See your Lenovo Limited Warranty documentation for full details General guidelines When removing or replacing a FRU be sure to observe the following general guidelines 1 Do not try to service any computer unless you have been trained and certified An untrained person runs the risk of damaging parts 2 Before replacing any FRU review Chapter 8 FRU replacement notices on page 53 3 Begin by removing any FRUs that have to be removed before replacing the failing FRU Such FRUs are listed at the beginning of each FRU replacement procedure Remove them in the order in which they are listed 4 Follow the correct sequence in the steps for removing a FRU as given in the drawings by
25. run the UEFI diagnostic program do the following 1 Turn on the computer If the computer cannot be turned on go to Power system checkout on page 28 and check the power sources If an error code is displayed go to Symptom to FRU index on page 35 for error code descriptions and troubleshooting hints 2 When the ThinkPad logo is displayed repeatedly press and release the F12 key When the Boot Menu window opens release the F12 key 3 Press the Tab key to switch to the Application Menu window 4 Use the arrow keys to select Lenovo Diagnostics and then press Enter The main screen of the UEFI diagnostic program is displayed 5 Follow the instructions on the screen to use the diagnostic program The options on the main screen are as follows Quick Memory Test e System Information e Quick Storage Device Test e Recover Bad Sectors Tool e Exit Application Bootable diagnostic programs If the computer you are servicing is not installed with the UEFI diagnostic program you can download a bootable diagnostic program from the Lenovo Support Web site The bootable diagnostic programs enable you to test computer memory and internal storage devices view system information and check and recover the internal storage devices To use the bootable diagnostic programs you can create a bootable diagnostic medium on a USB device or CD To create a bootable diagnostic medium do the following 1 Go to http www lenovo com
26. stico que rodea la parte baja de la tarjeta invertida 070 Aunque las baterias principales tienen un voltaje bajo una bateria cortocircuitada o con contacto a tierra puede producir la corriente suficiente como para quemar material combustible o provocar quemaduras en el personal 070 Salvo que se permita el intercambio en caliente para la unidad sustituible localmente realice lo siguiente antes de extraerla apague el sistema desconecte todos los cables de alimentaci n de las tomas de alimentaci n el ctrica extraiga la bateria y desconecte los cables de interconexi n Asn FRU ARE NAME HERA RESTE SABRE gt REB BREEN A FERE TET PEE EERRAIER Asn Chapter 1 Safety information 17 SEN E A BAM E AYER AS STAR EE ARE lt BACKER Asn 5 2 11 55 1912 01 34 DNA SHEE ZINK PAAR BPE SHAE KSEE ET
27. the Warranty Status Lookup page click Parts Lookup 4 Type your machine type and serial number and then click Submit The key commodities will be displayed For the remaining FRUs the complete list of FRUs at the MT model level e eSupport can be used to view the complete list of FRUs for a machine type and model Chapter 2 Important service information 23 e To view the complete list of FRUs do the following 1 Click Product amp Parts Detail and then follow the instructions on the screen to reach the Product and Parts Details page 2 Click the Parts Detail tab to view the list of service parts 24 Hardware Maintenance Manual Chapter 3 General checkout This chapter presents the following information e What to do first on page 25 e Checkout guide on page 26 Lenovo Solution Center on page 6 Quick test programs on page 26 UEFI diagnostic program on page 27 Bootable diagnostic programs on page 27 e Power system checkout on page 28 Some descriptions in this chapter might not apply to your particular computer Before you go to the checkout guide be sure to read the following important notes Only certified trained personnel should service the computer e Before replacing any FRU read the entire page on removing and replacing FRUs e When you replace FRUs it is recommended to use new nylon coated screws e Be extremely careful during such write operations as copyin
28. the numbers in square callouts 5 When turning a screw turn it in the direction as given by the arrow in the drawing 6 When removing a FRU move it in the direction as given by the arrow in the drawing 7 To put the new FRU in place reverse the removal procedure and follow any notes that pertain to replacement 8 When replacing a FRU use the correct screw s as shown in the replacement procedure A Dancer Before removing any FRU disable the built in battery See Disabling the battery pack in the UEFI BIOS on page 58 Attention After replacing a FRU do not turn on the computer until you have ensured that all screws springs and other small parts are in place and none are loose inside the computer Verify this by shaking the computer gently and listening for rattling sounds Metallic parts or metal flakes can cause electrical short circuits Attention The system board is sensitive to and can be damaged by electrostatic discharge Before touching it establish personal grounding by touching a ground point with one hand or by using an electrostatic discharge ESD strap Copyright Lenovo 2012 57 Before servicing the computer Carefully read this topic before servicing the computer Disabling the battery pack in the UEFI BIOS Before replacing any FRU ensure that you have disabled the built in battery by doing the following 1 Turn off the computer Disconnect the ac power adapter and all the cables fr
29. using the pull tab EJ 1030 Hard disk drive or solid state drive assembly Attention Do not drop the drive or apply any physical shock to it The drive is sensitive to physical shock Improper handling can cause damage and permanent loss of data e Before removing the drive have the user make a backup copy of all the information on it if possible e Never remove the drive while the computer is operating or is in suspend mode Chapter 9 Removing or replacing a FRU 61 For access remove these FRUs in order e 1010 Bottom cover on page 58 e 1020 Battery pack on page 60 Removal steps of hard disk drive or solid state drive assembly Remove the screws PM that secure the hard disk drive or solid state drive assembly Step Screw quantity Color Torque M2 x 5 0 mm wafer head nylon coated 4 Black 0 181 Nm 1 85 kgf cm Lift up the hard disk drive or solid state drive assembly and then detach the hard disk drive or solid state drive assembly from the connector EX Note Do not pull on the hard disk drive cable during removal because the other end of the cable could accidentally be pulled free from the connector on the main system board 62 Hardware Maintenance Manual Removal steps of hard disk drive or solid state drive bracket Step Screw quantity Torque M2 x 6 0 mm flat head nylon coated 4 0 392 Nm 4 00 kgf cm 1040 Keyboard For access remove these FRUs in order e 101
30. 0 Bottom cover on page 58 e 1020 Battery pack on page 60 Removal steps of keyboard Chapter 9 Removing or replacing a FRU 63 Torque Screw quantity Step 0 181 Nm 1 85 kgf cm D 0 w 0 9 2 gt Cc D 0 lt L 0 5 3 9 LO x N Push the keyboard in the direction as shown by the arrows EX until the hooks on the rear edge of the keyboard are detached from the keyboard bezel Slightly push the keyboard in the direction as shown by the arrows EX to detach the front edge of the keyboard from the keyboard bezel 64 Hardware Maintenance Manual Turn over the keyboard and then detach the keyboard connectors When installing Ensure that the keyboard connectors are attached firmly Attach the keyboard so that the front edge of the keyboard is under the keyboard bezel as shown in the following illustration yy NN dy Chapter 9 Removing or replacing a FRU 65 When the front edge of the keyboard is housed firmly gently press the keyboard with your palms to slide the keyboard toward you until it snaps into position 1050 Memory module For access remove these FRUs in order e 1010 Bottom cover on page 58 e 1020 Battery pack on page 60 e 1040 Keyboard on page 63 Removal steps of memory module When installing Insert the n
31. 050 Hinges For access remove these FRUs in order 1010 Bottom cover on page 58 1040 Keyboard on page 63 1060 PCI Express Mini Card for wireless LAN on page 67 1070 PCI Express Mini Card for wireless WAN or mSATA solid state drive on page 68 1090 Keyboard bezel on page 72 2010 LCD unit on page 84 2020 LCD bezel on page 87 Removal steps of hinges Step Screw quantity Color Torque M2 x 3 0 mm wafer head nylon coated 6 Silver 0 181 Nm 1 85 kgf cm Chapter 9 Removing or replacing aFRU 89 When installing Before you install the hinges route the cables as shown in the following illustration Ensure that all cables are routed on the far side of the rib and no cables are pinched under the frame 2060 Wireless antenna cables and LCD rear cover assembly For access remove these FRUs in order 1030 Hard disk drive or solid state drive assembly on page 61 1040 Keyboard on page 63 1060 PCI Express Mini Card for wireless LAN on page 67 1070 PCI Express Mini Card for wireless WAN or mSATA solid state drive on page 68 1090 Keyboard bezel on page 72 2010 LCD unit on page 84 2020 LCD bezel on page 87 2040 Integrated camera and microphone combo card on page 88 2050 Hinges on page 89 Removal steps of wireless antenna cables and LCD rear co
32. 90 degrees more A Cross section e Logic card to plastic Turn an additional 180 degrees after the screw head touches the surface of the logic card Copyright Lenovo 2012 53 180 degrees more Cross section Notes e Ensure that you use the correct screw It is recommended to use new screws for replacements e If you have a torque screwdriver tighten all screws firmly to the torque specified in the screw information table for each step e Ensure torque screw drivers are calibrated correctly following the country specifications Retaining serial numbers This section includes the following descriptions e Restoring the serial number of the system unit on page 54 e Retaining the UUID on page 55 e Reading or writing the ECA information on page 55 Restoring the serial number of the system unit When the computer was manufactured the EEPROM on the system board was loaded with the serial numbers of the system and all major components These numbers need to remain the same throughout the life of the computer If you replace the system board you must restore the serial number of the system unit to its original value Before replacing the system board save the original serial number by doing the following 1 Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1 76 or later and restart the computer 2 From the main menu s
33. CD for the notebook computer contains many thin film transistors TFTs The presence of a small number of dots that are missing discolored or always lighted is characteristic of TFT LCD technology but excessive pixel problems can cause viewing concerns Chapter 4 Related service information 37 If the LCD you are servicing has two or less visible defective pixels it should not be considered faulty However if the LCD has three or more visible defective pixels it will be deemed as defective by Lenovo and it should be replaced Notes e This policy applies to all ThinkPad notebook computers purchased on 1 January 2008 or later e Lenovo will not provide replacement if the LCD is within specification as we cannot guarantee that any replacement LCD will have zero pixel defects One pixel consists of R G 8 sub pixels Table 5 LCD related symptoms Symptom or error FRU or action in sequence No beep power on indicator on and a blank LCD during System board POST LCD backlight not working Reseat the LCD connectors LCD too dark LCD assembly LCD brightness cannot be adjusted System board LCD contrast cannot be adjusted e LCD screen unreadable See important note for LCD related symptoms Characters missing pixels Reseat all LCD connectors Screen abnormal LCD assembly e Wrong color displayed System board Horizontal or vertical lines displayed on LCD LCD assembly Intermittent pro
34. HDDO Main HDD System board Charge the battery pack Battery pack Run ThinkPad Setup and then save current setting by pressing F10 System board Run ThinkPad Setup to clear the error 1 Charge the backup battery for more than 8 hours by connecting the ac power adapter 2 Replace the backup battery and run ThinkPad Setup to reset the time and date Run ThinkPad Setup to reset the time and date Run ThinkPad Setup Reseat the hard disk drive Main hard disk drive System board Reseat the hard disk drive Main hard disk drive 3 System board 2200 System board Machine Type and Serial Number are invalid 2201 System board Machine UUID is invalid 1802 Unauthorized network card is plugged in Turn off and remove the Mini PCI network card two short beeps 1820 More than one external fingerprint readers are attached Power off and remove all but the reader that you set up within your main operating system 36 Hardware Maintenance Manual 1 Remove the Mini PCI network card 2 System board There are more than one external fingerprint readers Error messages Table 2 Error messages Symptom or error beeps if any FRU or action in sequence Fan error 1 Fan 2 Thermal grease 3 System board Thermal sensing error The thermal sensor is not functioning correctly Have the computer serviced This system does not support batteries that are not Replace the
35. LE E EE ms me TT venom Im e COM LE CO Chapter 7 Locations 49 LCD FRUs and CRUs CRU m os Te mT om mT BE ms The mT neoaea canam mopon comsoa o mT C mT 50 Hardware Maintenance Manual CRU ee Looking up FRU information For detailed FRU information including part numbers descriptions and substitution part numbers go to http www lenovo com serviceparts lookup Chapter 7 Locations 51 52 Hardware Maintenance Manual Chapter 8 FRU replacement notices This chapter presents notices related to removing and replacing parts Read this chapter carefully before replacing any FRU Notes e Each FRU is available for all types or models unless otherwise specified CRU statement for customers You can resolve some problems with your product with a replacement part you can install yourself called a Customer Replaceable Unit or CRU Some CRUS are designated as self service CRUs and others are designated as optional service CRUs Installation of self service CRUs is your responsibility For optional service CRUs you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product If you intend on installing the CRU Lenovo will ship the CRU to you CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request You can find a list of CRUs
36. RUs are likely to need to be replaced next A numeric error is displayed for each error detected in POST or system operation In the displays n can be any number If no numeric code is displayed check the narrative descriptions of symptoms If the symptom is not described there go to Intermittent problems on page 38 Note For a device not supported by diagnostic codes in the ThinkPad notebook computers see the manual for that device Chapter 4 Related service information 35 Numeric error codes Table 1 Numeric error codes Symptom or error beeps if any FRU or action in sequence 0177 System board Bad SVP data stop POST task 0183 Bad CRC of Security Settings in EFI Variable Enter ThinkPad Setup 1 Run ThinkPad Setup 2 Press F9 and then press Enter to load the default setting Press F10 and then press Enter to restart the system 0188 System board Invalid RFID Serialization Information Area 0189 Invalid RFID configuration information area The EEPROM checksum is not correct 0190 Critical low battery error 0191 System Security Invalid Remote Change requested 0199 System Security Security password retry count exceeded 0251 System CMOS checksum bad Default configuration used 0271 Real Time Clock Error Check Date and Time settings 2000 ThinkVantage Active Protection sensor diagnostics failed 2100 Initialization error on HDDO Main HDD 2110 Read error on
37. Related service information 39 40 Hardware Maintenance Manual Chapter 5 Status indicators This chapter presents the system status indicators that show the status of the computer PEDAL Table 6 Status indicators Caps Lock status When the Caps Lock mode is enabled this indicator will be displayed on the screen You indicator can type all alphabetic characters in uppercase A Z directly Device access Blinking green The storage device is being accessed indicator Off The storage device is not in operation El ac power status Green The ac power adapter is connected If a battery is installed on the computer indicator when this indicator is on it also indicates the battery is charging Off The ac power adapter is not connected Copyright Lenovo 2012 41 Table 6 Status indicators continued 42 System status indicator N x System status indicator Y W The illuminated dot in the ThinkPad logo on the outer lid of the computer and on the palm rest works as a system status indicator it shows whether the computer is in sleep hibernation or normal mode e Red The computer is on in normal mode e Fast blinking red The computer is entering hibernation mode Slow blinking red The computer is in sleep mode e Off The computer is off or in hibernation mode Hardware Maintenance Manual Chapter 6 Function key combinations The following table describes the functions of Fn key
38. SD sensitive parts e Keep the parts in protective packages until they are inserted into the product e Avoid contact with other people e Wear a grounded wrist strap against your skin to eliminate static on your body e Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap e Use a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices e Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system to guard against ESD damage is desirable but not necessary Attach the ESD ground clip to any frame ground ground braid or green wire ground When working on a double insulated or battery operated system use an ESD common ground or reference point You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices multilingual translations The safety notices in this section are provided in the following languages English Arabic Brazilian Portuguese French German Hebrew Japanese Kore
39. ThinkPad Hardware Maintenance Manual ThinkPad T430u Note Before using this information and the product it supports be sure to read the general information under Appendix A Notices on page 93 First Edition August 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents About this manual Chapter 1 Safety information General safety Electrical safety Safety inspection guide Handling devices that are sensitive to Sjecttostatie discharge Grounding requirements Safety notices multilingual RE Chapter 2 Important service information Strategy for replacing FRUs Strategy for replacing a hard disk are Important notice for NS a system board DER Kee How to use error message rl for Spreng FRUs for CTO CMV and GAV Product definition FRU identification for CTO CMV and GAV products Chapter 3 General checkout What to do first Checkout guide Lenovo Solution Center Quick test programs UEFI diagnostic program Bootable diagnostic programs Power system checkout Checking the ac power adapter Checking operational charging Checking the battery pack Checking the backup battery Chapter 4 Related service information a Restorin
40. a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and the frame ground b The power cord should be the authorized type specified for your computer Go to http www lenovo com serviceparts lookup c Insulation must not be frayed or worn 4 Check for cracked or bulging batteries 5 Remove the cover 6 Check for any obvious non ThinkPad alterations Use good judgment as to the safety of any non ThinkPad alterations 7 Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage 8 Check for worn frayed or pinched cables 9 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the part are all at the same charge Notes Chapter 1 Safety information 3 1 Use product specific ESD procedures when they exceed the requirements noted here 2 Ensure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling E
41. aden zerlegt ber 100 C erhitzt oder verbrannt werden Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Einsatz falscher Batterien kann zu Entz ndung oder Explosion f hren A VORSICHT Die Leuchtstoffr hre im LCD Bildschirm enth lt Quecksilber Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Der LCD Bildschirm besteht aus Glas und kann zerbrechen wenn er unsachgem behandelt wird oder der Computer auf den Boden f llt Wenn der Bildschirm besch digt ist und die darin befindliche Fl ssigkeit in Kontakt mit Haut und Augen ger t sollten die betroffenen Stellen mindestens 15 Minuten mit Wasser abgesp lt und bei Beschwerden anschlie end ein Arzt aufgesucht werden Chapter 1 Safety information 11 A VORSICHT Aus Sicherheitsgr nden die Kunststoffabdeckung die den unteren Teil der Spannungswandlerplatine umgibt nicht entfernen A VORSICHT Obwohl Hauptbatterien eine niedrige Spannung haben k nnen sie doch bei Kurzschlu oder Erdung genug Strom abgeben um brennbare Materialien zu entz nden oder Verletzungen bei Personen hervorzurufen A VORSICHT Wenn ein Austausch der FRU bei laufendem Betrieb nicht erla
42. administrator who can use it to get access to the hard disk even if the user has changed the user HDP Note There are two modes for the HDP User only and Master User The Master User mode requires two HDPs the system administrator enters both in the same operation The system administrator then provides the user HDP to the system user 32 Hardware Maintenance Manual Attention If the user HDP has been forgotten check whether a master HDP has been set If it has it can be used for access to the hard disk drive If no master HDP is available neither Lenovo nor Lenovo authorized service technicians can provide any services to reset either the user or the master HDP or to recover data from the hard disk drive The hard disk drive can be replaced for a scheduled fee For how to remove the POP see How to remove the hard disk password on page 33 Supervisor password A supervisor password SVP protects the system information stored in the ThinkPad Setup The user must enter the SVP in order to get access to the ThinkPad Setup and change the system configuration Attention If the SVP has been forgotten and cannot be made available to the service technician there is no service procedure to reset the password The system board must be replaced for a scheduled fee How to remove the power on password To remove a POP that you have forgotten do the following A If no SVP has been set 1 Disable the built in battery For how
43. aintenance Manual Pin Voltage V dc AY ER 20V Note Output voltage across pin 2 of the ac power adapter might be different from the one you are servicing 3 Ifthe voltage is not correct replace the ac power adapter 4 Ifthe voltage is acceptable replace the system board Note Noise from the ac power adapter does not always indicate a defect Checking operational charging To check whether the battery charges properly during operation use a discharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the computer Perform operational charging If the battery status indicator or icon does not turn on replace the battery pack If the charge indicator still does not turn on replace the system board Then reinstall the battery pack If it is still not charged go to the next section Checking the battery pack Battery charging does not start until the Power Manager battery gauge shows that less than 96 of the total power remains under this condition the battery pack can charge to 100 of its capacity This protects the battery pack from being overcharged or from having a shortened life To check your battery move your cursor to the Power Manager battery gauge icon in the icon tray of the Windows taskbar and wait for a moment but do not click and the percentage of battery power remaining is displayed To get detailed information about the battery double
44. an Spanish Traditional Chinese A DANGER Before the computer is powered on after FRU replacement make sure that all screws springs and other small parts are in place and are not left loose inside the computer Verify this by shaking the computer and listening for rattling sounds Metallic parts or metal flakes can cause electrical short circuits A 4 Hardware Maintenance Manual DANGER Some standby batteries contain a small amount of nickel and cadmium Do not disassemble a standby battery recharge it throw it into fire or water or short circuit it Dispose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of the battery A DANGER The battery pack contains small amounts of nickel Do not disassemble it throw it into fire or water or short circuit it Dispose of the battery pack as required by local ordinances or regulations Use only the battery in the appropriate parts listing when replacing the battery pack Use of an incorrect battery can result in ignition or explosion of the battery A DANGER The lithium battery can cause a fire an explosion or a severe burn Do not recharge it remove its polarized connector disassemble it heat it above 100 C 212 F incinerate it or expose its cell contents to water Dispose of the battery as required by local ordinances or reg
45. blems Intermittent system hang problems can be due to a variety of causes that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a problem recurs Undetermined problems If the diagnostic tests did not identify the device that has failed if wrong devices are installed or if the system simply is not operating follow these procedures to isolate the failing FRU do not isolate FRUs that have no defects Verify that all attached devices are supported by the computer Verify that the power supply being used at the time of the failure is operating correctly Gee Power system checkout on page 28 1 Turn off the computer 2 Visually check each FRU for damage Replace any damaged FRU 3 Remove or disconnect all of the following devices Non ThinkPad devices Printer mouse and other external devices Hard disk drive External diskette drive or optical drive memory module on the left memory slot if there is one PC Cards Turn on the computer Determine whether the problem has been solved If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU If the problem remains replace the following FRUs one at a time do not replace a nondefective FRU NOOO 38 Hardware Maintenance Manual a System board b LCD assembly Chapter 4
46. caution do not become a victim yourself Switch off power Send another person to get medical aid Safety inspection guide The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions As each machine was designed and built required safety items were installed to protect users and service technicians from injury This guide addresses only those items You should use good judgment to identify potential safety hazards due to attachment of non ThinkPad features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present e Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock e Explosive hazards such as a damaged CRT face or a bulging capacitor e Mechanical hazards such as loose or missing hardware To determine whether there are any potentially unsafe conditions use the following checklist at the beginning of every service task Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connector in good condition Use
47. cover on page 58 e 1020 Battery pack on page 60 82 Hardware Maintenance Manual 1030 Hard disk drive or solid state drive assembly on page 61 1040 Keyboard on page 63 1050 Memory module on page 66 1060 PCI Express Mini Card for wireless LAN on page 67 1070 PCI Express Mini Card for wireless WAN or mSATA solid state drive on page 68 1080 Backup battery on page 71 1090 Keyboard bezel on page 72 2010 LCD unit on page 84 1160 System board assembly and thermal fan assembly on page 79 Removal steps of DC in sub card Step Screw quantity Torque A M2 x 2 5 mm wafer head nylon coated 1 Silver 0 181 Nm 1 85 kgf cm Applying labels to the base cover assembly The new base cover FRU is shipped with a kit containing labels of several kinds Apply those labels listed when you replace the base cover For the labels which are not shipped with the new base cover peel them off from the old base cover and adhere them to the new one Notes If the Windows Certificate of Authentication COA label is attached to a part that is replaced return the old part with the label attached to the customer or provide a letter to the customer stating what the label was originally on the computer and what the label part number serial number and product key were If there are two FCC labels on the base cover apply both to the new base cover The following illustration shows the loca
48. d Hardware Maintenance Diskette Version 1 76 or later and restart the computer 2 From the main menu select 4 Assign UUID A new UUID is created and written If a valid UUID already exists it is not overwritten Reading or writing the ECA information Information on Engineering Change Announcements ECA are stored in the EEPROM of the system board The electronic storage of this information simplifies the procedure to check if the ECA has been previously applied to a machine The machine does not need to be disassembled to check for the ECA application To check what ECAs have been previously applied to the machine use the ECA Information Read Write function on the LENOVO ThinkPad Hardware Maintenance Diskette Version 1 76 or later 1 Insert the LENOVO ThinkPad Hardware Maintenance Diskette Version 1 76 or later and restart the computer 2 From the main menu select 6 Set ECA Information 3 To read the ECA information select 2 Read ECA rework number from EEPROM and follow the instructions on the screen 4 To read the box build date select 5 Read box build date from EEPROM and follow the instructions on the screen After an ECA has been applied to the machine the EEPROM must be updated to reflect the ECA s application Use the LENOVO ThinkPad Hardware Maintenance Diskette Version 1 76 or later to update the EEPROM Note Only the ECA number is stored in the EEPROM The machine type of the ECA is assumed to be the same as the
49. d tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Attention An electrical shock can occur only when there is a complete circuit By observing the above rule you can prevent a current from passing
50. diagnose 2 Click Lenovo Bootable Diagnostics 3 Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or CD Chapter 3 General checkout 27 To use the diagnostic medium you have created do one of the following e f you have created the bootable diagnostic medium on a USB device do the following 1 Attach the USB device to the computer 2 Turn on the computer If the computer cannot be turned on go to Power system checkout on page 28 and check the power sources If an error code is displayed go to Symptom to FRU index on page 35 for error code descriptions and troubleshooting hints 3 When the ThinkPad logo is displayed repeatedly press and release the F12 key When the Boot Menu window opens release the F12 key 4 Use the arrow keys to select USB HDD and then press Enter The diagnostic program will be launched automatically 5 Follow the instructions on the screen to use the diagnostic program e If you have created the bootable diagnostic medium on a CD do the following 1 Turn on the computer Ifthe computer cannot be turned on go to Power system checkout on page 28 and check the power sources If an error code is displayed go to Symptom to FRU index on page 35 for error code descriptions and troubleshooting hints 2 Insert the CD into an external optical drive 3 Restart the computer 4 When the ThinkPad logo is displayed repeatedly press and re
51. disk drive or solid state drive assembly on page 61 1040 Keyboard on page 63 1070 PCI Express Mini Card for wireless WAN or mSATA solid state drive on page 68 1090 Keyboard bezel on page 72 Removal steps of media card reader Remove the screws Screw quantity Torque M2 x 3 0 mm flat head 2 0 181 Nm 1 85 kgf cm When installing Ensure that the connector is attached firmly to the keyboard bezel 76 Hardware Maintenance Manual 1130 Fingerprint reader If the computer you are servicing has the fingerprint reader follow the following instructions to remove or replace it For access remove these FRUs in order 1010 Bottom cover on page 58 1020 Battery pack on page 60 1030 Hard disk drive or solid state drive assembly on page 61 1040 Keyboard on page 63 1070 PCI Express Mini Card for wireless WAN or mSATA solid state drive on page 68 1090 Keyboard bezel on page 72 Removal steps of fingerprint reader Step Screw quantity Torque a M2 x 3 0 mm wafer head nylon coated 1 0 181 Nm 1 85 kgf cm When installing Ensure that the end of cable marked with FP is attached firmly to the fingerprint reader and the end marked with MB is attached firmly to the system board Chapter 9 Removing or replacing a FRU 77 1140 Power button sub card For access remove these FRUs in order 1010 Bottom cover on page 58 1020 Battery pack on pag
52. e 60 1030 Hard disk drive or solid state drive assembly on page 61 1040 Keyboard on page 63 1070 PCI Express Mini Card for wireless WAN or mSATA solid state drive on page 68 1090 Keyboard bezel on page 72 Removal steps of power button sub card Step Screw quantity Torque M2 x 3 0 mm flat head 2 Silver 0 181 Nm 1 85 kgf cm 78 Hardware Maintenance Manual When installing Ensure that the end of cable marked with PB is attached firmly to the power button sub card and the end marked with MB is attached firmly to the system board 1150 Hard disk drive or solid state drive cable For access remove these FRUs in order 1010 Bottom cover on page 58 1020 Battery pack on page 60 1030 Hard disk drive or solid state drive assembly on page 61 1040 Keyboard on page 63 1070 PCI Express Mini Card for wireless WAN or mSATA solid state drive on page 68 1090 Keyboard bezel on page 72 Removal steps of hard disk drive or solid state drive cable When installing Ensure that the connector is attached firmly to the system board 1160 System board assembly and thermal fan assembly Important notices for handling the system board When handling the system board bear the following in mind The system board has an accelerometer which can be broken if several thousands of G forces are applied Note Dropping a system board from a height of as little as six inches so that
53. ed 1 Black 0 181 Nm 1 85 kgf cm Chapter 9 Removing or replacing a FRU 73 Detach the connectors as shown in the following illustration When installing Ensure that the connectors are attached firmly Release the keyboard bezel from the frame using a plastic pry tool as shown in the following illustration 74 Hardware Maintenance Manual When installing Route the cables as shown in the following illustration before you attach the keyboard bezel y Ex Wizz N D 3 3 1110 Speaker assembly For access remove these FRUs in order e 1010 Bottom cover on page 58 e 1020 Battery pack on page 60 e 1030 Hard disk drive or solid state drive assembly on page 61 e 1040 Keyboard on page 63 e e 1070 PCI Express Mini Card for wireless WAN or mSATA solid state drive on page 68 1090 Keyboard bezel on page 72 Removal steps of speaker assembly Step Screw quantity Torque 0 181 Nm 1 85 kgf cm M2 x 3 0 mm wafer head nylon coated 2 When installing Ensure that the connector is attached firmly Chapter 9 Removing or replacing a FRU 75 1120 Media card reader For access remove these FRUs in order 1010 Bottom cover on page 58 1020 Battery pack on page 60 1030 Hard
54. elect 1 Set System Identification 3 Select 2 Read S N data from EEPROM The serial number of the system unit is listed as 20 Serial number 4 Write down that number Note The serial number of the system unit also is written on the label attached to the bottom of the computer After you have replaced the system board restore the serial number by doing the following 1 Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1 76 or later and restart the computer 2 From the main menu select 1 Set System Identification 3 Select 1 Add S N data from EEPROM Follow the instructions on the screen If the MTM and Product ID numbers differ from each other on the rear label use what is shown for the Product ID field See example below MTM on rear label ITTT CTO S N SSSSSSS 54 Hardware Maintenance Manual Product ID on rear label TTTT MMM Use this number when setting Serial Number In the example the Serial Number to be input is 1STTTTMMMSSSSSSS Retaining the UUID The Universally Unique Identifier UUID is a 128 bit number uniquely assigned to your computer at production and stored in the EEPROM of your system board The algorithm that generates the number is designed to provide unique IDs until the year A D 3400 No two computers in the world have the same number When you replace the system board you must set the UUID on the new system board by doing the following 1 Install the LENOVO ThinkPa
55. en forgotten when the supervisor password and the master HDP are known do the following 1 Turn on the computer 2 When the ThinkPad logo comes up immediately press F1 3 When the supervisor password icon is displayed on the screen type in the supervisor password Chapter 4 Related service information 33 4 When the user HDP icon is displayed press F1 to switch to master HDP mode When the master HDP icon is displayed type in the master HDP to enter ThinkPad Setup Select Security using the cursor directional keys to move down the menu Select Password Select Hard disk x password where x is the letter of the hard disk drive A pop up window opens Select Master HDP Type the current master HDP in the Enter Current Password field then leave the Enter New Password field blank and press Enter twice 10 Press F10 to save the changes and exit the ThinkPad Setup program 11 Select Yes in the Setup Notice window Both user HDP and master HDP will have been removed oO ON O 0 Power management There are three power management modes to reduce power consumption screen blank sleep and hibernation Screen blank mode To put the computer into screen blank mode right click the battery gauge from the Windows notification area and select Power off display keep current power plan To end screen blank mode and resume normal operation press any key Sleep mode When the computer enters sleep mode the follo
56. eplace a FRU but the replacement does not correct the problem reinstall the original FRU before you continue e Some computers have both a processor board and a system board If you are instructed to replace either the processor board or the system board and replacing one of them does not correct the problem reinstall that board and then replace the other one Copyright Lenovo 2012 21 e f an adapter or a device consists of more than one FRU any of the FRUs might be the cause of the error Before replacing the adapter or device remove the FRUs one by one to see if the symptoms change Replace only the FRU that changed the symptoms Attention The setup configuration on the computer you are servicing might have been customized Running Automatic Configuration might alter the settings Note the current configuration settings using the View Configuration option then when service has been completed verify that those settings remain in effect Strategy for replacing a hard disk drive Always try to run a low level format before replacing a hard disk drive This will cause all customer data on the hard disk to be lost Be sure that the customer has a current backup of the data before doing this task Attention The drive startup sequence in the computer you are servicing might have been changed Be extremely careful during write operations such as copying saving or formatting If you select an incorrect drive data or programs can be
57. g saving or formatting The sequence of the drives in the computer that you are servicing might have been altered If you select an incorrect drive data or programs might be overwritten e Replace a FRU only with another FRU of the correct model When you replace a FRU ensure that the model of the machine and the FRU part number are correct AFRU should not be replaced because of a single unreproducible failure Single failures can occur for a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors Consider replacing a FRU only when a problem recurs If you suspect that a FRU is defective clear the error log and run the test again If the error does not recur do not replace the FRU e Be careful not to replace a nondefective FRU What to do first When you do return a FRU you must include the following information in the parts exchange form or parts return form that you attach to it Name and phone number of service technician Date of service Date on which the machine failed Date of purchase Failure symptoms error codes appearing on the display and beep symptoms Procedure index and page number in which the failing FRU was detected Failing FRU name and part number Machine type model number and serial number Customer s name and address Note During the warranty period the custome
58. g the factory contents y using Recovery Disc Set SR Me n A Passwords 006 Power on password Hard disk password Supervisor password y How to remove the power on Sa weh How to remove the hard disk password Power management Copyright Lenovo 2012 w m 0 21 21 22 22 22 22 22 23 25 25 26 26 26 27 27 28 28 29 29 29 31 31 32 32 32 33 33 33 34 Screen blank mode Sleep mode Hibernation mode Symptom to FRU index Numeric error codes Error messages No beep symptoms Beep symptoms LCD related symptoms Intermittent problems Undetermined problems Chapter 5 Status indicators Chapter 6 Function combinations Chapter 7 Locations Locating computer controls connectors and indicators a 4 Front view Rear view Bottom view Locating FRUs and CRUs Major FRUs and CRUs LCD FRUs and CRUS Looking up FRU information Chapter 8 FRU eo notices Screw notices y Retaining serial numbers Restoring the serial number of the system unit Retaining the UUID 1 Reading or writing the ECA Information i Chapter 9 Removing or replacing a FRU General guidelines Before servicing the computer Disabling the battery pack in the UEFI BIOS Removing the SIM card 1010 Bottom cover 1020 Battery pack 1030 Hard disk drive or solid state sde assembly 1040 Keyboard 34 34 35 35 36 37 37 37 37 38 38 41
59. lease the F12 key When the Boot Menu window opens release the F12 key 5 Use the arrow keys to select ATAPI CDx x 0 1 and then press Enter The diagnostic program will be launched automatically 6 Follow the instructions on the screen to use the diagnostic program Power system checkout To verify asymptom do the following 1 Connect the ac power adapter and turn on the computer 2 Check that power is supplied when you turn on the computer 3 Turn off the computer and disconnect the ac power adapter 4 Check that the battery pack supplies power when you turn on the computer If you suspect a power problem see the appropriate one of the following power supply checkouts e Checking the ac power adapter on page 28 e Checking operational charging on page 29 e Checking the battery pack on page 29 e Checking the backup battery on page 29 Checking the ac power adapter You are here because the computer fails only when the ac power adapter is used e f the power on indicator does not turn on check the power cord of the ac power adapter for correct continuity and installation e f the computer does not charge during operation go to Checking operational charging on page 29 To check the ac power adapter do the following 1 Unplug the ac power adapter cable from the computer 2 Measure the output voltage at the plug of the ac power adapter cable See the following figure 28 Hardware M
60. n mode perform that action Closing the lid e Pressing the power button Also the computer goes into hibernation mode automatically in either of the following conditions e Ifa hibernation time has been set on the timer and if the user does not do any operation with the keyboard the TrackPoint the hard disk drive the parallel connector or the diskette drive within that time e f the timer conditions are satisfied in suspend mode When the power is turned on the computer returns from hibernation mode and resumes operation The hibernation file in the boot record on the hard disk drive is read and system status is restored from the hard disk drive Symptom to FRU index This section contains the following information e Numeric error codes on page 6 e Error messages on page 37 e No beep symptoms on page 37 e LCD related symptoms on page 37 e Intermittent problems on page 38 e Undetermined problems on page 38 The symptom to FRU index in this section lists symptoms and errors and their possible causes The most likely cause is listed first in boldface type Note Do the FRU replacement or other actions in the sequence shown in the column headed FRU or action in sequence If replacing a FRU does not solve the problem put the original part back in the computer Do not replace a nondefective FRU This index can also help you determine during regular servicing what F
61. n recover the new drive with the pre installed software when they arrive For information on which discs to order go to http www lenovo com serviceparts lookup The recovery disc set consists of the user instructions and the following set of DVDs to restore the computer to the original factory configuration Operating System Recovery Disc one disc This disc restores the Microsoft Windows operating system Use this disc to start the recovery process Applications and Drivers Recovery Disc one or more discs This disc restores the preinstalled applications and drivers on the computer Supplemental Recovery Disc This disc contains additional content such as updates to the software that was preinstalled on the computer Not all recovery disc sets come with a Supplemental Recovery Disc Notes e You must have a DVD drive to use the recovery discs If you do not have an internal DVD drive you can use an external USB DVD drive e During the recovery process all data on the drive will be deleted If possible copy any important data or personal files that you want to keep onto removable media or a network drive before you start the recovery process To restore the computer to the original factory configuration using the recovery disc set do the following Note Recovery takes several hours The length of time depends on the method you use If you use recovery discs recovery takes at least five hours 1 Make the CD DVD drive the fir
62. nce periods when no activity is apparent on the screen for several minutes at a time This is normal 10 When the recovery process is complete the Set Up Windows screen is displayed Follow the instructions on the screen to complete the Windows setup 11 After you have completed the Windows setup you might want to restore the original startup sequence Start the ThinkPad Setup and then press F9 to restore the default settings Press F10 to save and exit the ThinkPad Setup Note After restoring a drive to the factory default settings you might need to reinstall some device drivers Passwords As many as three passwords might be needed for any ThinkPad notebook computer the power on password POP the hard disk password HDP and the supervisor password SVP If any of these passwords has been set a prompt for it appears on the screen whenever the computer is turned on The computer does not start until the password is entered Exception If only an SVP is set the password prompt does not appear when the operating system is booted Power on password A power on password POP protects the system from being powered on by an unauthorized person The password must be entered before an operating system can be booted For how to remove the POP see How to remove the power on password on page 33 Hard disk password There are two kinds of hard disk passwords HDPs e User HDP for the user e Master HDP for the system
63. ng in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2012 93 Electronic emissions notices For electronic emission information on Class B digital devices refer to the corresponding information in the User Guide
64. o evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothi
65. of PCI Express Mini Card for wireless WAN Detach the antenna RF connectors ff Then remove the screw EX Step Torque A M2 x 3 0 mm wafer head nylon coated 1 Black 0 181 Nm 1 85 kgf cm When installing Plug the red cable into the jack marked MAIN and the blue cable into the jack marked AUX on the card 68 Hardware Maintenance Manual Removal steps of PCI Express Half Mini Card for wireless WAN Detach the antenna RF connectors FE Then remove the screw EX Step Screw quantity Torque 2 M2 x 3 0 mm wafer head nylon coated 1 0 181 Nm 1 85 kgf cm When installing Plug the red cable into the jack marked MAIN and the blue cable into the jack marked AUX on the card Chapter 9 Removing or replacing a FRU 69 Removal steps of mSATA solid state drive Attention Do not drop the drive or apply any physical shock to it The drive is sensitive to physical shock Improper handling can cause damage and permanent loss of data e Before removing the drive have the user make a backup copy of all the information on it if possible e Never remove the drive while the computer is operating or in suspend mode e After installation of a new drive go to http www lenovo com support for instructions on configuring the drive 70 Hardware Maintenance Manual Remove the screw FE that secures the mSATA solid state drive Step Screw quantity Torque M2 x 3 0 mm wafer head nylon coated 1 0 181 Nm 1 85 kgf cm
66. om the computer 2 Turn on the computer When the ThinkPad logo is displayed press F1 to enter the ThinkPad Setup program 3 Select Config gt Power The Power submenu is displayed 4 Select Disable built in battery 5 Click Yes in the Setup Warning window then the computer will be turned off automatically Wait for three to five minutes to let the computer cool Note After the battery pack is disabled in the UEFI BIOS it will be automatically enabled when ac power is reconnected Removing the SIM card Some models you are servicing might have the SIM card that the customer has installed If the computer you are servicing has the SIM card installed remove it before you start the servicing After you finish the servicing ensure that you insert the card back into the slot firmly 1010 Bottom cover Removal steps of bottom cover Slide the bottom cover latch to the unlocked position Hold the latch in the unlocked position and then remove the bottom cover EX 58 Hardware Maintenance Manual When installing Slide the bottom cover latch to the unlocked position While holding the bottom cover latch in the unlocked position attach the bottom cover E and pivot it downwards until it is firmly attached El Release the bottom cover latch to secure the bottom cover Manor The tabs FE on the bottom cover will cause a safety risk if they puncture the battery To prevent damage to the li polymer battery and to avoid
67. otched end of the memory module into the socket Press the memory module firmly and pivot it until it snaps into place Ensure that it is firmly installed in the slot and does not move easily Note There are two memory module slots under the keyboard If only one memory module is to be installed on the computer you are servicing install it in the memory module slot on the right 66 Hardware Maintenance Manual 1060 PCI Express Mini Card for wireless LAN For access remove these FRUs in order e 1010 Bottom cover on page 58 e 1020 Battery pack on page 60 e 1040 Keyboard on page 63 Removal steps of PCI Express Mini Card for wireless LAN Detach the antenna RF connectors Remove the screw EX Step Screw quantity A M2 x 3 0 mm wafer head nylon coated 1 0 181 Nm 1 85 kgf cm When installing Plug the gray cable into the jack marked MAIN or M and the black cable into the jack marked AUX or A on the card Chapter 9 Removing or replacing a FRU 67 1070 PCI Express Mini Card for wireless WAN or mSATA solid state drive Depending on models the computer you are servicing might come with one of the following cards installed PCI Express Mini Card for wireless WAN PCI Express Half Mini Card for wireless WAN or mSATA solid state drive For access remove these FRUs in order e 1010 Bottom cover on page 58 e 1020 Battery pack on page 60 e 1040 Keyboard on page 63 Removal steps
68. overwritten If the computer is shipped with an mSATA solid state drive and a hard disk drive the mSATA solid state drive is used for the cache function only to support the Intel Rapid Start Technology Users are not recommended to replace the mSATA solid state drive by themselves Otherwise the cache function will not work and the Intel Rapid Start Technology cannot be used any more Important notice for replacing a system board Some components mounted on the system board are very sensitive Improper handling of the system board can cause damage to those components and might cause the system malfunction Attention When handling a system board Do not drop the system board or apply any excessive force to it e Avoid rough handling of any kind e Avoid bending the system board or pushing it hard to prevent cracking at each Ball Grid Array BGA chipset How to use error message Use the error codes displayed on the screen to diagnose failures If more than one error code is displayed begin the diagnosis with the first error code Whatever causes the first error code might also cause false error codes If no error code is displayed see whether the error symptom is listed in the Symptom to FRU Index for the computer you are servicing Strategy for replacing FRUs for CTO CMV and GAV Product definition Dynamic Configure To Order CTO This provides the ability for a customer to configure a Lenovo solution from an
69. r is responsible for repair costs if the computer damage was caused by misuse accident modification unsuitable physical or operating environment or improper maintenance by the customer Following is a list of some common items that are not covered under warranty and some symptoms indicates that the system has been subjected to stress beyond normal use Before checking problems with the computer determine whether the damage is covered under the warranty by referring to the following list The following are not covered under warranty Copyright Lenovo 2012 25 LCD panel cracked from the application of excessive force or from being dropped Scratched cosmetic parts Distortion deformation or discoloration of the cosmetic parts Plastic parts latches pins or connectors that have been cracked or broken by excessive force Damage caused by liquid spilled into the system Damage caused by the improper insertion of aPC Card or the installation of an incompatible card Diskette drive damage caused by pressure on the diskette drive cover foreign material in the drive or the insertion of a diskette with multiple labels Damaged or bent diskette eject button Fuses blown by attachment of a nonsupported device Forgotten computer password making the computer unusable Sticky keys caused by spilling a liquid onto the keyboard Use of an incorrect ac power adapter on laptop products The following symptoms might indicate damage caused by nonwar
70. r your product You might be required to return the defective part that is replaced by the CRU When return is required 1 return instructions a prepaid shipping label and a container will be included with the replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your receipt of the replacement CRU See your Lenovo Limited Warranty documentation for full details ThinkPad computers contain the following types of CRUs Self service CRUs These CRUs unplug or are held by no more than two screws Examples of these types of CRUs include the ac power adapter power cord battery and hard disk drive Other self service CRUs depending on product design might include the memory module wireless card keyboard and palm rest with finger print reader and touch pad Optional service CRUs These CRUs are isolated parts within the computer that are concealed by an access panel that is typically secured by more than two screws Once the access panel is removed the specific CRU is visible Chapter 7 Locations 47 Major FRUs and CRUs 48 Hardware Maintenance Manual ee e LERI unit O o o oO EEE CAR eT C CA CAR CINTO CA CA COMO CEI ee ee PCI Express Mini Card for wireless WAN on some models PCI Express Half Mini Card for wireless WAN on some No models A nn E ese over assem EEL There an ove or sera ame brachen
71. ranted activities e Missing parts might be a symptom of unauthorized service or modification e If the spindle of a hard disk drive becomes noisy it might have been subjected to excessive force or have been dropped Checkout guide Note The diagnostic tests are intended to test only ThinkPad products The use of non ThinkPad products prototype cards or modified options can lead to false indications of errors and invalid system responses Use the following procedures as a guide in identifying and correcting problems with the ThinkPad notebook computer 1 Identify the failing symptoms in as much detail as possible 2 Verify the symptoms Try to re create the failure by running the diagnostic test or by repeating the operation Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Note The Lenovo Solution Center program is available only on models preinstalled with the Windows 7 operating system It also can be downloaded from http www lenovo com diagnose To run Lenovo Solution Center click Start gt Control Panel gt System and Security gt Lenovo System Health and Diagnostics and then follow the instructions on the screen For additional information about this program see the help information sys
72. ria de litio pode causar inc ndio explos o ou graves queimaduras Nao a recarregue remova seu conector polarizado desmonte a aqueca a acima de 100 C 212 F incinere a ou exponha o conte do de sua c lula gua Descarte a bateria conforme requerido pelas leis ou regulamentos locais Use somente a bateria nas partes listadas apropriadas O uso de uma bateria incorreta pode resultar em combust o ou explos o da bateria A PERIGO Se o LCD quebrar e o fluido de dentro dele entrar em contato com seus olhos ou com suas m os lave as areas afetadas imediatamente com agua durante pelo menos 15 minutos Procure cuidados m dicos se algum sintoma causado pelo fluido surgir ap s a lavagem A PERIGO 8 Hardware Maintenance Manual Para evitar choque el trico n o remova a capa pl stica que protege a parte inferior da placa inversora A PERIGO Embora as principais baterias possuam baixa voltagem uma bateria em curto circuito ou aterrada pode produzir corrente o bastante para queimar materiais de pessoal ou inflam veis A PERIGO A menos que uma hot swap seja permitida para a FRU que est sendo substituida faca o seguinte antes de remov la desligue o computador desconecte todos os cabos de energia das tomadas remova o pacote de baterias e desconecte quaisquer cabos de interconex o A DANGER Avant de remettre l ordinateur sous tension apr s remplacement d une unite en clientele verifiez q
73. st startup device in the startup sequence using the following procedure a Turn on the computer When the logo screen is displayed Pres F1 The ThinkPad Setup program opens b Use the arrow keys to select Startup gt Boot Copyright Lenovo 2012 31 c Select the CD DVD drive as the 1st Boot Device 2 Insert the Operating System Recovery Disc into the DVD drive 3 Press F10 to save the ThinkPad Setup configuration changes Follow the instructions on the screen to begin the recovery process 4 Select your language and click Next 5 Read the license If you agree with the terms and conditions select I accept these terms and conditions and then click Next If you do not agree with the terms and conditions follow the instructions on the screen 6 Click Yes in the displayed window to begin the operating system recovery process 7 Insert the Applications and Drivers Recovery Disc when prompted and then click OK to begin the applications and drivers recovery process 8 If you have a Supplemental Recovery Disc insert it when prompted and click Yes If you do not have a Supplemental Recovery Disc click No 9 When all of the data has been copied from the last disc in the set and has been processed remove the disc and restart the computer Note The rest of the recovery process is fully automated and no action is required by you The computer will restart into the Microsoft Windows desktop several times and you might experie
74. sure to read all the information inChapter 1 Safety information on page 1 and Chapter 2 Important service information on page 21 Copyright Lenovo 2012 iii iv Hardware Maintenance Manual Chapter 1 Safety information This chapter presents following safety information that you need to be familiar with before you service a ThinkPad notebook computer General safety on page 1 Electrical safety on page 2 Safety inspection guide on page 3 Handling devices that are sensitive to electrostatic discharge on page 3 Grounding requirements on page 4 Safety notices multilingual translations on page 4 General safety Follow these rules to ensure general safety Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object Ensure that you can stand safely without slipping Distribute the weight of the object equally between your feet Use a slow lifting force Never move suddenly or twist when you attempt to lift N a Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any object that weighs more than 16 kg 35 Ib or that you think is too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service technicians and the
75. tant e If the computer is equipped with both a hard disk drive and an mSATA solid state drive do not use the mSATA solid state drive as a bootable device The mSATA solid state drive is used for cache function only e Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes drivers and UEFI BIOS downloads Telephone numbers for Lenovo Support are available at http www lenovo com support phone e System Disassembly Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site http www lenovoservicetraining com ion Strategy for replacing FRUs Before replacing parts Ensure that all software fixes drivers and UEFI BIOS downloads are installed before replacing any FRUs listed in this manual After a system board is replaced ensure that the latest UEFI BIOS is loaded to the system board before completing the service action To download software fixes drivers and UEFI BIOS do the following 1 Go to http www lenovo com support 2 Enter the product number of the computer or press the Run Auto Detect button on the screen 3 Select Drivers amp Software 4 Follow the directions on the screen and install the necessary software Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs e If you are instructed to r
76. tem of that program Quick test programs Lenovo Hard Drive Quick Test and Lenovo Memory Quick Test are two quick test programs that enable you to troubleshoot and resolve computer internal storage and memory problems Notes e If the computer you are servicing is not installed with the Lenovo Solution Center program you can download the quick test programs from the Lenovo Support Web site e The two programs are applicable to computers installed with the Windows 7 Windows XP Windows Server 2003 or Windows Server 2008 operating system 26 Hardware Maintenance Manual To download and install a quick test program go to http www lenovo com diagnose and follow the instructions on the Web site To run a quick test using the downloaded program do the following 1 Go to the CASWTOOLSVdiag folder Double click the gui_lsc_lite exe file When the User Account Control window opens click Yes Select the device class to be tested Select the devices to be tested Select the tests to be performed N O O gt W N Follow the instructions on the screen to start the test When a problem is detected information messages will be displayed Refer to the messages to troubleshoot the problem UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer It enables you to test memory and internal storage problems view system information and check and recover bad sectors on internal storage devices To
77. the risk of high heat and fire ensure that the tabs on the detachable cover are carefully aligned with the chassis prior to re attaching Chapter 9 Removing or replacing aFRU 59 1020 Battery pack For access remove this FRU e 1010 Bottom cover on page 58 Important notices for replacing a battery pack e The Lenovo Solution Center program provides an automatic battery diagnostic test that determines if the battery pack is defective A battery pack FRU should not be replaced unless this diagnostic test shows that the battery is defective e The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue If the Lenovo Solution Center program is not installed on the computer the customer should download and install the program to diagnose the battery pack before replacing a non physically damaged battery pack Note that a physically damaged battery pack is a not covered by the warranty Removal steps of battery pack bancer Use only the authorized battery specified for your computer Any other battery could ignite or explode Detach the battery pack connector EE and then remove the screws that secure the battery pack EX Note Be careful not to drop the battery during removal or replacement 60 Hardware Maintenance Manual Step Screw quantity Torque A M2 x 5 0 mm wafer head nylon coated 5 0 181 Nm 1 85 kgf cm Remove the battery pack by
78. through your body When using testers set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages Instructions for these precautions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators Similar units to listed above This practice ensures correct grounding of the units If an electrical accident occurs Hardware Maintenance Manual Use
79. tion of each label Chapter 9 Removing or replacing a FRU 83 g E i u A i u a 1 i 4 E i 1 on TE ea ee a oy ra 6 i 1 L Li ne 7 RL 6 EJ ROW rating label Brazil Anatel label Non encription label Malaysia SIRIM label for wireless LAN Note Labels E and EX are attached on the bottom of the computer and other labels are attached under the bottom cover 2010 LCD unit For access remove these FRUs in order e 1010 Bottom cover on page 58 1040 Keyboard on page 63 1060 PCI Express Mini Card for wireless LAN on page 67 1070 PCI Express Mini Card for wireless WAN or mSATA solid state drive on page 68 1090 Keyboard bezel on page 72 84 Hardware Maintenance Manual Removal steps of LCD unit When installing Ensure that the connectors are attached firmly Detach the antennas as shown in the following illustration tS
80. to disable the built in battery see Disabling the battery pack in the UEFI BIOS on page 58 2 Remove the backup battery For how to remove the backup battery see 1080 Backup battery on page 71 3 Connect the ac power adapter and turn on the computer Wait until the POST ends After the POST ends the password prompt does not appear The POP has been removed 4 Disable the built in battery and reinstall the backup battery B If an SVP has been set and is known by the service technician 1 Turn on the computer When the ThinkPad logo comes up immediately press F1 Type in the supervisor password to enter the ThinkPad Setup program Select Security using the cursor directional keys to move down the menu Select Password Select Power On Password Type the current SVP in the Enter Current Password field then leave the Enter New Password field blank and press Enter twice NO oO R W N 00 Inthe Changes have been saved window press Enter 9 Press F10 then in the Setup Notice window select Yes How to remove the hard disk password Attention If User only mode is selected and the user HDP has been forgotten and cannot be made available to the service technician neither Lenovo nor Lenovo authorized service technicians can provide any services to reset the user HDPs or to recover data from the hard disk drive The hard disk drive can be replaced for a scheduled fee To remove a user HDP that has be
81. tus indicator H Fan louvers rear E Media card reader EI HDMI connector El Fan louvers right SIM card slot Security keyhole E Mini DisplayPort connector Bottom view Bottom cover latch El Bottom cover Locating FRUs and CRUs This topic introduces the following service parts e Major FRUs and CRUs on page 48 e LCD FRUs and CRUs on page 50 46 Hardware Maintenance Manual Notes e Each FRU is available for all types or models unless otherwise specified CRU statement for customers You can resolve some problems with your product with a replacement part you can install yourself called a Customer Replaceable Unit or CRU Some CRUs are designated as self service CRUs and others are designated as optional service CRUs Installation of self service CRUs is your responsibility For optional service CRUs you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product If you intend on installing the CRU Lenovo will ship the CRU to you CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request You can find a list of CRUs for your product in this Hardware Maintenance Manual An electronic version of this manual can be found at http www lenovo com support Click User Guides amp Manuals and then follow the on screen instructions to find the manual fo
82. ubt ist gehen Sie beim Austausch der FRU wie folgt vor Schalten Sie den Computer aus ziehen Sie alle Netzkabel von den Netzsteckdosen ab entfernen Sie den Akku und ziehen Sie alle miteinander verbundenen Kabel ab 230 A DANN b yoP OPIN Sp Dan 290 NN Y FRU NaN INN INAN NIYIN 399 AVN NN 70705 W NIN NW T2 AUNAN PNA 7915 DVI ODN DOMPN ONY bPYN Op OND by NINN 10 IN PIN prwpw MDP DD DUP my AMAN NITO 7599 PN 0990479 999 DU AYP MINI NID aN NTI ANNA MINO DION DN PIDI W AMN ISP IN 0997 IN UND AMN PIVAD YTND NMN 909 tpn NWA ADA 5595 WANWAD 092737 D gt PINA MPN 4 99 WINI DION IV MISSIN IN PIS 017 DIY APN NI 55599053 VIVY APN 190 A MIN PUNY NINA FINN NN 9999 PN OIT 99 SW MOP 51105 Wan 555950 INN DIPNA 1 99 WA DIMON DION TANI NN PIVI U gt ANN WNT IN 0199 IN UND Para ONAN DIPINA NU NA ADMIN MISIVA Pp VANYA Y 02932727 WPNNI Sy MISSIN IN ANA 09999 9Y ANI NS 555955 WII DION TANI NAN DION 12 Hardware Maintenance Manual m0 A TIA AIN YT PN MWD 100095 IN MININ PAD 09949 DY DVI MINO MY 100 99 AIN AND IANS AIN OND IN ANN 9499 DIV IVIPIIN TANNA NN 5 WINI ADDIOA NN DIDI Y 09199 NIN 5 15 NN UND PNY 555995 NN IVD PN DIIIS DINAN OPINA MIA 1991 19901 79 VANUWA U gt ODN DIPINM mpna WEST IN 19970 199049 01909 9199 NINN 095903 UU m0 A NN 1904 DIT IN ODPY DY ana NA Toon JINN Sram au LCD ran Wan TOM ON DIM OWHON ON NID TRY NIP MI NM MPT 15 TNA 02 Pn DN N NIDOWN ANNI D UN
83. ue tous les ressorts vis et autres pi ces sont bien en place et bien fix es Pour ce faire secouez l unit et assurez vous qu aucun bruit suspect ne se produit Des pi ces m talliques ou des copeaux de m tal pourraient causer un court circuit A DANGER Certaines batteries de secours contiennent du nickel et du cadmium Ne les d montez pas ne les rechargez pas ne les exposez ni au feu ni l eau Ne les mettez pas en court circuit Pour les mettre au rebut conformez vous la r glementation en vigueur Lorsque vous remplacez la pile de sauvegarde ou celle de l horloge temps r el veillez a n utiliser que les mod les cit s dans la liste de pi ces d tach es ad quate Une batterie ou une pile inappropri e risque de prendre feu ou d exploser A DANGER La batterie contient du nickel Ne la d montez pas ne l exposez ni au feu ni l eau Ne la mettez pas en court circuit Pour la mettre au rebut conformez vous la r glementation en vigueur Lorsque vous remplacez la batterie veillez n utiliser que les mod les cit s dans la liste de pi ces d tach es ad quate En effet une batterie inappropri e risque de prendre feu ou d exploser Chapter 1 Safety information 9 A DANGER La pile de sauvegarde contient du lithium Elle pr sente des risques d incendie d explosion ou de br lures graves Ne la rechargez pas ne retirez pas son connecteur polaris et ne la d montez pas Ne l exposez pas
84. ulations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of the battery A DANGER If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes Seek medical care if any symptoms from the fluid are present after washing A DANGER To avoid shock do not remove the plastic cover that protects the lower part of the inverter card DANGER Though the main batteries have low voltage a short circuited or grounded battery can produce enough current to burn personnel or combustible materials Chapter 1 Safety information 5 A DANGER Unless hot swap is allowed for the FRU being replaced do as follows before removing it power off the computer unplug all power cords from electrical outlets remove the battery pack and disconnect any interconnecting cables sale FRU
85. ver assembly Release the antenna cables from the LCD rear cover assembly 90 Hardware Maintenance Manual Cable routing When you install the antenna assembly route the cables as shown in the following illustration As you route the cables ensure that they are not subject to any tension Tension could cause the cables to be damaged by the cable guides or a wire to be broken nn E Wireless LAN antenna main A Wireless WAN antenna auxiliary Wireless WAN antenna main El Wireless LAN antenna auxiliary Note Some models might not have the wireless WAN antennas Chapter 9 Removing or replacing aFRU 91 92 Hardware Maintenance Manual Appendix A Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility t
86. wing events occur in addition to what occurs in screen blank mode e The LCD is powered off e The hard disk drive is powered off e The microprocessor stops If a suspend time has been set on the timer and the user does not do any operation with the keyboard the TrackPoint the hard disk the parallel connector or the diskette drive within that time the computer goes into sleep mode automatically Note Even if you do not set the low battery alarm the charge indicator notifies you when the battery is low and then the computer enters the power saving mode automatically To cause the computer to return from sleep mode and resume operation do one of the following e Press the Fn key Open the LCD cover e Press the power button Also in either of the following events the computer automatically returns from sleep mode and resumes operation e The ring indicator RI is signaled by a serial device or a PC Card device e The time set on the resume timer elapses Note The computer does not accept any input immediately after it enters sleep mode Wait a few seconds before taking any action to reenter operation mode 34 Hardware Maintenance Manual Hibernation mode In hibernation mode the following occurs e The system status RAM VRAM and setup data are stored on the hard disk e The system is powered off If you have defined one of the following actions as the event that causes the system to go into hibernatio
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