Lenovo GOBI 4000 User's Manual
Contents
1. This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 FE USA Federal Communications Commission FCC If your computer integrates the wireless WAN adapter you may connect it to the radiocommunication Public Network in the USA FCC ID of the wireless module The ThinkPad GOBI 4000 Mobile Broadband Verizon and ThinkPad GOBI 4000 Mobile Broadband AT amp T were respectively certified under the FCC ID N7NMC7750 and FCC ID N7NMC7700 but there is no FCC ID for each card shown on the enclosure of your ThinkPad computer Instead you will find an indicator pointing to the location of the FCC ID on the bottom side of your computer For the location of the FCC ID indicator see the FCC ID and IC Certification number label section in the user guide for your computer The FCC ID Copyright Lenovo 2012 19 is affixed on the approved module installed in the PCI Express Mini Card slot and the FCC ID is visible prior to installation For the location of the slot see the Front view section in the user guide for your computer Installation of the approved wireless module If2. inquire about your satisfaction with our warranty service or to notify you about any product recalls or safety issues In accomplishing these purposes you authorize Lenovo to transfer your information to any country where we do business and to provide it to entities acting on our behalf We may also disclose it where required by law Lenovo s privacy policy is available at www lenovo com What this Warranty Does not Cover 10 User Guide This warranty does not cover the following e uninterrupted or error free operation of a product e loss of or damage to your data by a product e any software programs whether provided with the product or installed subsequently e failure or damage resulting from misuse abuse accident modification unsuitable physical or operating environment natural disasters power surges improper maintenance or use not in accordance with product information materials e damage caused by a non authorized service provider e failure of or damage caused by any third party products including those that Lenovo may provide or integrate into the Lenovo product at your request e any technical or other support such as assistance with how to questions and those regarding product set up and installation e products or parts with an altered identification label or from which the identification label has been removed Limitation of Liability Lenovo is responsible for loss or damage to your product only
3. n al usuario final previa obtenci n de una autorizaci n En el caso de que se precise una reparaci n cubierta por la garant a por favor llame al Centro de soporte al cliente al 001 866 434 2080 donde le dirigir n al Centro de servicio autorizado m s cercano Si no existiese ning n Centro de servicio autorizado en su ciudad poblaci n o en un radio de 70 kil metros de su ciudad o poblaci n la garant a incluir cualquier gasto de entrega razonable relacionado con el transporte del producto a su Centro de servicio autorizado m s cercano Por favor llame al Centro de servicio autorizado m s cercano para obtener las aprobaciones necesarias o la informaci n relacionada con el env o del producto y la direcci n de env o Appendix B Lenovo Limited Warranty 15 Para obtener una lista de los Centros de servicio autorizados por favor visite http www lenovo com mx es servicios Importado por Lenovo M xico S de R L de C V Av Santa Fe 505 Piso 15 Col Cruz Manca Cuajimalpa D F M xico C P 05349 Tel 55 5000 8500 16 User Guide Appendix C Wireless related information Usage environment and your health The wireless WAN adapter emits radio frequency electromagnetic energy similar to other radio devices However the level of energy emitted is much less than the electromagnetic energy emitted by wireless devices such as a cell phone Because the wireless WAN adapter operates within the guidelines fou
4. International B V Floor 2 Einsteinova 21 851 01 Bratislava Slovakia Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the product has been announced and made available by Lenovo Russia The following is added to Part 1 Product Service Life The product service life is four 4 years from the original date of purchase Part 3 Warranty Service Information Product Type Country or Region of Purchase Warranty Period Type of Warranty Service ThinkPad GOBI 4000 If required your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service Scheduling of service will depend upon the time of your call parts availability and other factors Types of Warranty Service 1 Customer Replaceable Unit CRU Service Under CRU Service the Service Provider will ship CRUs to you at its cost for installation by you CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request CRUs that are easily installed by you are called Self service CRUs Optional service CRUs are CRUs that may require some technical skill and tools Installation of Self service CRUs is your responsibility You may request that a Service Provider install Optional service CRUs under one of the other types of wa
5. MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES APPLY ONLY TO THE EXTENT AND FOR SUCH DURATION AS REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AS SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO YOU How to Obtain Warranty Service If the product does not function as warranted during the warranty period you may obtain warranty service by contacting Lenovo or a Lenovo approved Service Provider A list of approved Service Providers and their telephone numbers is available at www lenovo com support phone Warranty service may not be available in all locations and may differ from location to location Charges may apply outside a Service Provider s normal service area Contact a local Service Provider for information specific to your location Customer Responsibilities for Warranty Service Before warranty service is provided you must take the following steps e follow the service request procedures specified by the Service Provider O Copyright Lenovo 2012 9 backup or secure all programs and data contained in the product provide the Service Provider with all system keys or passwords provide the Service Provider with sufficient free and safe access to your facilities to perform service remove all data including confidential information proprietary information and personal information from the product or if y
6. it pursuant to the Privacy Act 1988 by contacting Lenovo The following replaces the same section in Part 1 Limitation of Liability Lenovo is responsible for loss or damage to your product only while it is in the Service Provider s possession or in transit if the Service Provider is responsible for the transportation Neither Lenovo nor the Service Provider is responsible for loss or disclosure of any data including confidential information proprietary information or personal information contained in a product TO THE EXTENT PERMITTED BY LAW UNDER NO CIRCUMSTANCES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY SET FORTH HEREIN SHALL LENOVO ITS AFFILIATES SUPPLIERS RESELLERS OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY AND REGARDLESS OF WHETHER THE CLAIM IS BASED IN CONTRACT WARRANTY NEGLIGENCE STRICT LIABILITY OR OTHER THEORY 12 User Guide OF LIABILITY 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES 2 LOSS DAMAGE OR DISCLOSURE OF YOUR DATA 3 SPECIAL INCIDENTAL PUNITIVE INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS IN NO CASE SHALL THE TOTAL LIABILITY OF LENOVO ITS AFFILIATESS SUPPLIERS RESELLERS OR SERVICE PROVIDERS FOR DAMAGES FROM ANY CAUSE EXCEED THE AMOUNT OF ACTUAL DIRECT DAMAGES NOT TO EXCEED THE AMOUNT PAID FOR THE PRODUCT THE FOREGOING LIMITATIONS DO N
7. list of those transmitters refer to the latest ThinkPad Regulatory Notice which has been uploaded on the Web site at http www lenovo com think support Make sure of the following conditions when you use any other external RF option device 1 When you use any other RF option device you are requested to confirm that the device conforms to the RF Safety requirement and is approved to use for your computer 2 You must follow the RF Safety instructions of the RF option device that are included in the user manual of the RF option device 3 Ifthe RF option device is prohibited to use in conjunction with another transmitters you must turn off all other wireless features in your computer 20 User Guide Appendix E Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in
8. location You are responsible for its installation and verification of its operation The replacement product becomes your property in exchange for the failed product which becomes the property of Lenovo You must pack the failed product in the shipping carton in which you received the replacement product and return it to Lenovo Transportation charges both ways shall be at Lenovo s expense If you fail to use the carton in which the replacement product was received you may be responsible for any damage to the failed product occurring during shipment You may be charged for the replacement product if Lenovo does not receive the failed product within thirty 30 days of your receipt of the replacement product Suplemento de Garant a para M xico Este Suplemento se considera parte integrante de la Garant a Limitada de Lenovo y ser efectivo nica y exclusivamente para los productos distribuidos y comercializados dentro del Territorio de los Estados Unidos Mexicanos En caso de conflicto se aplicar n los t rminos de este Suplemento Todos los programas de software precargados en el equipo s lo tendr n una garant a de treinta 30 d as por defectos de instalaci n desde la fecha de compra Lenovo no es responsable de la informaci n incluida en dichos programas de software y o cualquier programa de software adicional instalado por Usted o instalado despu s de la compra del producto Los servicios no cubiertos por la garant a se cargar
9. this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo ThinkPad ThinkVantage UltraConnect Microsoft Windows and Windows Vista are trademarks of the Microsoft group of companies Other company product or service names may be trademarks or service marks of others Recycling information Lenovo encourages owners of information technology IT equipment to responsibly r
10. while it is in the Service Provider s possession or in transit if the Service Provider is responsible for the transportation Neither Lenovo nor the Service Provider is responsible for loss or disclosure of any data including confidential information proprietary information or personal information contained in a product UNDER NO CIRCUMSTANCES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY SET FORTH HEREIN SHALL LENOVO ITS AFFILIATES SUPPLIERS RESELLERS OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY AND REGARDLESS OF WHETHER THE CLAIM IS BASED IN CONTRACT WARRANTY NEGLIGENCE STRICT LIABILITY OR OTHER THEORY OF LIABILITY 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES 2 LOSS DAMAGE OR DISCLOSURE OF YOUR DATA 3 SPECIAL INCIDENTAL PUNITIVE INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS IN NO CASE SHALL THE TOTAL LIABILITY OF LENOVO ITS AFFILIATESS SUPPLIERS RESELLERS OR SERVICE PROVIDERS FOR DAMAGES FROM ANY CAUSE EXCEED THE AMOUNT OF ACTUAL DIRECT DAMAGES NOT TO EXCEED THE AMOUNT PAID FOR THE PRODUCT THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES FOR BODILY INJURY INCLUDING DEATH DAMAGE TO REAL PROPERTY OR DAMAGE TO TANGIBLE PERSONAL PROPERTY FOR WHICH LENOVO IS LIABLE UNDER LAW AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQU
11. ENTIAL DAMAGES THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Your Other Rights THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS ACCORDING TO THE APPLICABLE LAWS OF YOUR STATE OR JURISDICTION YOU MAY ALSO HAVE OTHER RIGHTS UNDER A WRITTEN AGREEMENT WITH LENOVO NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS INCLUDING RIGHTS OF CONSUMERS UNDER LAWS OR REGULATIONS GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT Part 2 Country specific Terms Australia Appendix B Lenovo Limited Warranty 11 Lenovo means Lenovo Australia amp New Zealand Pty Limited ABN 70 112 394 411 Address Level 10 North Tower 1 5 Railway Street Chatswood NSW 2067 Telephone 61 2 8003 8200 Email lensyd_au lenovo com The following replaces the same section in Part 1 What this Warranty Covers Lenovo warrants that each hardware product that you purchase is free from defects in materials and workmanship under normal use and conditions during the warranty period If the product fails due to a covered defect during the warranty period Lenovo will provide you a remedy under this Limited Warranty The warranty period for the product starts on the original date of purchase specified on your sales receipt or invoice unless Lenovo informs you otherwise in writing The warranty period and type of warranty service that apply to your product are set forth below in Part 3 Warran
12. OT APPLY TO DAMAGES FOR BODILY INJURY INCLUDING DEATH DAMAGE TO REAL PROPERTY OR DAMAGE TO TANGIBLE PERSONAL PROPERTY FOR WHICH LENOVO IS LIABLE UNDER LAW The following replaces the same section in Part 1 Your Other Rights THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU ALSO HAVE OTHER RIGHTS AT LAW INCLUDING UNDER THE AUSTRALIAN CONSUMER LAW NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS OR RIGHTS AT LAW INCLUDING RIGHTS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT For example our products come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure New Zealand The following is added to the same section in Part 1 Use of Personal Information Lenovo will not be able to perform our service under this warranty if you refuse to provide your information or do not wish us to transfer your information to our agent or contractor You have the right to access your personal information and request correction of any errors in it pursuant to the Privacy Act 1993 by contacting Lenovo Australia 8 New Zealand Pty Limited ABN 70 112 394 411 Address Level 10 North Tower 1 5 Railway Street Chatswood NSW 2067 Tele
13. ce the following problem with the wireless WAN adapter try the solution provided to solve the problem Problem have correctly installed the wireless WAN adapter on my computer but the computer fails to recognize the wireless WAN adapter Solution Reset the Unified Extensible Firmware Interface UEFI Basic Input Output System BIOS configuration of your computer to the default settings by doing the following 1 Turn on the computer 2 When you see the ThinkPad logo screen press F1 to enter the BIOS 3 Press F9 and then select Yes to load the default configuration 4 Press F10 to save configuration changes and exit by selecting Yes The computer restarts Note After the computer restarts the BIOS changes are automatically saved There is no need to reset the BIOS configuration again the next time you start your computer O Copyright Lenovo 2012 5 6 User Guide Appendix A Service and Support The following information describes the technical support that is available for your product during the warranty period or throughout the life of your product Refer to the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms Online technical support Online technical support is available during the lifetime of a product at http www lenovo com support Product replacement assistance or exchange of defective components also is available during the warranty period A Lenovo technical support representati
14. e following precautions to prevent static electricity from damaging the electronic parts e Do not open the static protective bag until you are ready to install the wireless WAN adapter into the PCI Express Mini Card slot in your computer e Before removing the wireless WAN adapter from the antistatic bag drain static electricity from the bag and from your body by touching the bag to a metal table or a grounded metal object Installing the wireless WAN adapter When installing or replacing the wireless WAN adapter be sure to follow the precautions below Dancer During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall Aie Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of the PCI Express Mini Card slot To install the wireless WAN adapter do the following 1 Turn off the computer 2 Install the wireless WAN adapter following the step by step instructions on the setup posters Note If your Service Provider requires a SIM card install the SIM card provided in the option package following the instructions in the user guide for your ThinkPad computer 3 Restart your computer 4 Download and install the device drivers for the wireless WAN adapter and the Lenovo Mobile Broadband Activation LMBA program by doing one of the following e Go to http www lenovo com support wi
15. ecycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For information on recycling Lenovo products go to http www lenovo com recycling Recycling and disposal information for Japan is available at http www lenovo com recycling japan Copyright Lenovo 2012 21 22 User Guide lenovo Part Number 0A36086 Printed in China 1P P N 0A36086
16. lenovo User Guide ThinkPad GOBI 4000 Mobile Broadband 1 http www lenovo com safety Note Before installing the product be sure to read the warranty information in Appendix B Lenovo Limited Warranty on page 9 First Edition June 2012 O Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Chapter 1 About the wireless WAN adapter Product description Chapter 2 Installing and configuring the wireless WAN adapter Before you begin y Installing the wireless WAN pie Chapter 3 Troubleshooting Appendix A Service and SHPPON Online technical support Telephone technical support Appendix B Lenovo Limited Warranty Part 1 General Terms Part 2 Country specific Terms Part 3 Warranty Service Information Suplemento de Garant a para M xico O Copyright Lenovo 2012 oO NNN A 11 14 15 Appendix C Wireless related information VAE Usage environment and your health Appendix D Electronic emission notices Federal Communications Commission Declaration of Conformity USA Federal Communications Gommission FCC FCC ID of the areles module Installation of the approved wireless medals RF safety compliance Emergency calls pani Simulta
17. nd in radio frequency safety standards and recommendations Lenovo believes that the integrated wireless WAN adapter is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of the wireless WAN adapter may be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas may include e Using the integrated wireless WAN adapter in an airplane in a hospital near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization like an airport or a hospital you are encouraged to ask for authorization to use the wireless WAN adapter prior to turning on the ThinkPad computer O Copyright Lenovo 2012 17 18 User Guide Appendix D Electronic emission notices The following information refers to the ThinkPad GOBI 4000 Mobile Broadband Federal Communications Commission Declaration of Conformity ThinkPad GOBI 4000 Mobile Broadband Ve
18. ndix B Lenovo Limited Warranty L505 0010 02 08 2011 This Lenovo Limited Warranty consists of the following parts Part 1 General Terms Part 2 Country specific Terms Part 3 Warranty Service Information The terms of Part 2 replace or modify terms of Part 1 as specified for a particular country Part 1 General Terms This Lenovo Limited Warranty applies only to Lenovo hardware products you purchased for your own use and not for resale This Lenovo Limited Warranty is available in other languages at www lenovo com warranty What this Warranty Covers Lenovo warrants that each Lenovo hardware product that you purchase is free from defects in materials and workmanship under normal use during the warranty period The warranty period for the product starts on the original date of purchase as shown on your sales receipt or invoice or as may be otherwise specified by Lenovo The warranty period and type of warranty service that apply to your product are as specified in Part 3 Warranty Service Information below This warranty only applies to products in the country or region of purchase THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES THE ABOVE EXCLUSION
19. neous use of RF transmitters Appendix E Notices Trademarks Recycling information 17 17 19 19 19 19 20 20 20 20 21 21 21 ii User Guide Chapter 1 About the wireless WAN adapter This manual provides general information about the following two cards e ThinkPad GOBI 4000 Mobile Broadband Verizon e ThinkPad GOBI 4000 Mobile Broadband AT amp T Hereafter referred to as the wireless WAN adapter This chapter provides general information about the wireless WAN adapter Product description If you are using a ThinkPad computer that supports the wireless WAN adapter you can install the wireless WAN adapter into a Peripheral Component Interconnect PCI Express Mini Card slot in your computer The option package includes e ThinkPad GOBI 4000 Mobile Broadband e A Subscriber Identity Module SIM card e Warranty poster e Setup posters O Copyright Lenovo 2012 2 User Guide Chapter 2 Installing and configuring the wireless WAN adapter This chapter provides instructions on installing and configuring the wireless WAN adapter This chapter also provides instructions on installing the device drivers on the following operating systems e Microsoft Windows XP e Windows Vista e Windows 7 Before you begin Before installing the wireless WAN adapter carefully read the following information Attention The wireless WAN adapter is shipped with an antistatic bag When handling take th
20. nge for service under the type of warranty service designated for the product under Part 3 Warranty Service Information below If the Service Provider determines that it is unable to repair your product the Service Provider will replace it with one that is at least functionally equivalent If the Service Provider determines that it is unable to either repair or replace your product your sole remedy under this Limited Warranty is to return the product to your place of purchase or to Lenovo for a refund of your purchase price Replacement Products and Parts When warranty service involves the replacement of a product or part the replaced product or part becomes Lenovo s property and the replacement product or part becomes your property Only unaltered Lenovo products and parts are eligible for replacement The replacement product or part provided by Lenovo may not be new but it will be in good working order and at least functionally equivalent to the original product or part The replacement product or part shall be warranted for the balance of the period remaining on the original product Use of Personal Contact Information If you obtain service under this warranty you authorize Lenovo to store use and process information about your warranty service and your contact information including name phone numbers address and e mail address Lenovo may use this information to perform service under this warranty We may contact you to
21. no integrated wireless WAN PCI Express Mini Card has been preinstalled in your ThinkPad computer you can install one provided by Lenovo as an option Plug the wireless card option into the PCI Express Mini Card slot For the installation procedure see the Installing and replacing the PCI Express Mini Card for wireless WAN connection section in the user guide for your computer Attention The ThinkPad computers contain an authentication mechanism If you install an unauthorized wireless WAN PCI Express Mini Card that is not approved for use in your ThinkPad computer the computer will not start but only displays an error message and emits beeps RF safety compliance The radiated energy from the antenna connected to the wireless WAN adapter conforms to the FCC limit of the SAR Specific Absorption Rate requirement regarding 47 CFR Part 2 section 1093 when the computer was tested in the conventional orientation The transmission antenna for the PCI Express Mini Card is located in the LCD cover See Location of the UltraConnect wireless antennas in the user guide for your computer Emergency calls The wireless WAN adapters embedded in the ThinkPad computer do not support voice calls hence their use for essential communication is not possible including emergency calls regarding the E911 rule Simultaneous use of RF transmitters The wireless WAN adapter is approved for simultaneous use with certain wireless transmitters For a
22. ou are unable to remove any such information modify the information to prevent its access by another party or so that it is not personal data under applicable law The Service Provider shall not be responsible for the loss or disclosure of any data including confidential information proprietary information or personal information on a product returned or accessed for warranty service e remove all features parts options alterations and attachments not covered by the warranty e ensure that the product or part is free of any legal restrictions that prevent its replacement e if you are not the owner of a product or part obtain authorization from the owner for the Service Provider to provide warranty service What Your Service Provider Will Do to Correct Problems When you contact a Service Provider you must follow the specified problem determination and resolution procedures The Service Provider will attempt to diagnose and resolve your problem by telephone e mail or remote assistance The Service Provider may direct you to download and install designated software updates Some problems may be resolved with a replacement part that you install yourself called a Customer Replaceable Unit or CRU If so the Service Provider will ship the CRU to you for you to install If your problem cannot be resolved over the telephone through the application of software updates or the installation of a CRU the Service Provider will arra
23. phone 61 2 8003 8200 Email lensyd_au lenovo com Bangladesh Cambodia India Indonesia Nepal Philippines Vietnam and Sri Lanka The following is added to Part 1 Dispute Resolution Disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Singapore This warranty shall be governed construed and enforced in accordance with the laws of Singapore without regard to conflict of laws If you acquired the product in India disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Bangalore India Arbitration in Singapore shall be held in accordance with the Arbitration Rules of Singapore International Arbitration Center SIAC Rules then in effect Arbitration in India shall be held in accordance with the laws of India then in effect The arbitration award shall be final and binding on the parties without appeal Any award shall be in writing and set forth the findings of fact and the conclusions of law All arbitration proceedings including all documents presented in such proceedings shall be conducted in the English language The English language version of this warranty prevails over any other language version in such proceedings European Economic Area EEA Appendix B Lenovo Limited Warranty 13 The following is added to Part 1 Customers in the EEA may contact Lenovo at the following address EMEA Service Organisation Lenovo
24. reless and then follow the instructions on the screen e Start the ThinkVantage System Update program by doing one of the following O Copyright Lenovo 2012 o For Windows XP or Windows Vista Click Start gt All Programs gt ThinkVantage gt System Update For Windows 7 a Click Start gt All Programs gt Lenovo ThinkVantage Tools b Double click Update and Drivers Then follow the instructions on the screen 5 Start the LMBA program to activate the wireless WAN adapter An account with a mobile broadband Service Provider is required 6 Start the ThinkVantage Access Connections program to confirm your wireless connection or to assist in resolving any connection problems For detailed configuration instructions refer to the Access Connections help information system To open the Access Connections help information system depending on the operating system you are using do one of the following e For Windows XP or Windows Vista a Click Start gt All Programs gt ThinkVantage gt Access Connections The ThinkVantage Access Connections window opens b Click the question mark and then click Access Connections Help e For Windows 7 a Click Start gt All Programs gt Lenovo ThinkVantage Tools b Double click Internet Connection The Access Connections window opens c Click the question mark and then click Access Connections Help 4 User Guide Chapter 3 Troubleshooting If you experien
25. rizon 0B42397 Model MC7750 ThinkPad GOBI 4000 Mobile Broadband AT amp T 0B42398 Model MC7700 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy ana if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment
26. rranty service designated for your product An optional service offering may be available for purchase from a Service Provider or Lenovo under which Self service CRUs would be installed for you You may find a list of CRUs and their designation in the publication that was shipped with your product or at www lenovo com CRUs The requirement to return a defective CRU if any will be specified in the instructions shipped with a replacement CRU When return is required 1 return instructions a prepaid return shipping label and a container will be included with the replacement CRU and 2 you may be charged for the replacement CRU if the Service Provider does not receive the defective CRU from you within thirty 30 days of your receipt of the replacement CRU 2 On site Service Under On Site Service a Service Provider will either repair or exchange the product at your location You must provide a suitable working area to allow disassembly and reassembly of the product Some repairs may need to be completed at a service center If so the Service Provider will send the product to the service center at its expense 3 Courier or Depot Service Under Courier or Depot Service your product will be repaired or exchanged at a designated service center with shipping at the expense of the Service Provider You are responsible for disconnecting the product and 14 User Guide packing it in a shipping container provided to you to return your product to a de
27. signated service center A courier will pick up your product and deliver it to the designated service center The service center will return the product to you at its expense 4 Customer Carry In Service Under Customer Carry In Service your product will be repaired or exchanged after you deliver it to a designated service center at your risk and expense After the product has been repaired or exchanged it will be made available to you for collection If you fail to collect the product the Service Provider may dispose of the product as it sees fit with no liability to you 5 Mail In Service Under Mail In Service your product will be repaired or exchanged at a designated service center after you deliver it at your risk and expense After the product has been repaired or exchanged it will be returned to you at Lenovo s risk and expense unless the Service Provider specifies otherwise 6 Customer Two Way Mail In Service Under Customer Two Way Mail In Service your product will be repaired or exchanged after you deliver it to a designated service center at your risk and expense After the product has been repaired or exchanged it will be made available to you for return shipping at your risk and expense If you fail to arrange return shipment the Service Provider may dispose of the product as it sees fit with no liability to you 7 Product Exchange Service Under Product Exchange Service Lenovo will ship a replacement product to your
28. ty Service Information THE BENEFITS GIVEN BY THIS WARRANTY ARE IN ADDITION TO YOUR RIGHTS AND REMEDIES AT LAW INCLUDING THOSE UNDER THE AUSTRALIAN CONSUMER LAW The following replaces the same section in Part 1 Replacement Products and Parts When warranty service involves the replacement of a product or part the replaced product or part becomes Lenovo s property and the replacement product or part becomes your property Only unaltered Lenovo products and parts are eligible for replacement The replacement product or part provided by Lenovo may not be new but it will be in good working order and at least functionally equivalent to the original product or part The replacement product or part shall be warranted for the balance of the period remaining on the original product Products and parts presented for repair may be replaced by refurbished products or parts of the same type rather than being repaired Refurbished parts may be used to repair the product and repair of the product may result in loss of data if the product is capable of retaining user generated data The following is added to the same section in Part 1 Use of Personal Contact Information Lenovo will not be able to perform our service under this warranty if you refuse to provide your information or do not wish us to transfer your information to our agent or contractor You have the right to access your personal contact information and request correction of any errors in
29. ve can help you determine the best alternative In addition if your Lenovo option is installed into a Lenovo computer the option takes on the warranty of the computer in which it is installed For many Lenovo computers this can entitle the Lenovo option for warranty service up to three years Telephone technical support Installation and configuration support through the Customer Support Center will be available until 9 days after the option has been withdrawn from marketing After that time the support is cancelled or made available for a fee at Lenovo s discretion Additional support is also available for a nominal fee Before contacting a Lenovo technical support representative please have the following information available option name and number proof of purchase computer manufacturer model serial number and manual the exact wording of any error message description of the problem and the hardware and software configuration information for your system Your technical support representative might want to walk you through the problem while you are at your computer during the call Telephone numbers are subject to change without notice The most up to date telephone list for Lenovo Support is always available at http www lenovo com support phone If the telephone number for your country or region is not listed contact your Lenovo reseller or Lenovo marketing representative O Copyright Lenovo 2012 7 8 User Guide Appe
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