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Lenovo E525 User's Manual

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1. Enabled the external USB devices cannot be charged through USB connectors Always On USB Charge in Disabled If you select Enabled the off mode Enabled Always On USB connector enables you to charge some devices such as iPod and iPhone and BlackBerry smartphones by attaching the devices to the connector Note If you want to charge these devices when your computer is in hibernation mode or powered off you will need to open the Power Manager program and configure corresponding settings to enable the Always On USB connector For details about how to enable the Always On USB connector refer to the help information system of the Power Manager program Keyboard Mouse Fn and Ctrl Key swap e Disabled If you select Enabled the Fn key works as the Ctrl Enabled ee key and the Ctrl key works as the Fn key Note Even when Enabled is selected you need to press the Fn key to return the computer from sleep mode to normal operation Fn Key Lock e Disabled Enable or disable the Fn e Enabled key lock 100 User Guide Table 4 Config menu items continued Display Change to F1 F12 keys Boot Display Device Graphics Device OS Detection for Switchable Graphics Optical Drive Speed CPU Power Management PCI Express Power management Default Legacy ThinkPad LCD Analog VGA Digital on ThinkPad Integrated Graphics Switchable Graphics Disabled Enabled High Performance
2. Using a projector or an external display Your computer comes with many features to increase the enjoyment of your computer and help you give presentations with confidence Changing display settings You can change the display settings such as font size or color mode or numeric lock Font size To make a font size larger do the following 1 Right click on the desktop and click Personalize 2 Click Display at the left 3 Select the Medium or Larger radio button 4 Click Apply The change will take effect after you log off Connecting a projector or an external display This topic provides information about connecting a projector or an external display Attaching an external monitor Your computer can support a maximum video resolution of up to 2048x1536 provided that the external monitor also supports that resolution For more details refer to the manuals provided with your monitor You can set any resolution for either the computer display or the external monitor When you use both at the same time the resolution of both is the same If you set a higher resolution for the computer display you can see only part ofthe screen at a time You can see other parts by moving the image with the TrackPoint pointing device or another pointing device You can move the display output to the computer display the external monitor or both in the Display Settings window Connecting an external monitor To attach an external monitor do
3. Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter the ThinkPad Setup program Message 0200 Hard disk error Solution The hard disk is not working Make sure the hard disk drive is attached firmly Run the ThinkPad Setup program then make sure the hard disk drive is not disabled on the Startup menu Message 021x Keyboard error Solution Make sure that there are no objects placed on the keyboard or if you have one the external keyboard Turn off the computer and turn off all attached devices Turn on the computer first then turn on the attached devices If you still see the same error code do the following If an external keyboard is connected do the following Make sure that the external keyboard is connected to the correct connector Turn off the computer and disconnect the external keyboard then turn on the computer Make sure that the built in keyboard operates correctly If it was have the external keyboard serviced Test the computer by using the Lenovo ThinkVantage Toolbox program If the computer stops during the test have the computer serviced Message 0230 Shadow RAM error Solution The shadow RAM failed Test your computer memory with Lenovo ThinkVantage Toolbox If you added a memory module just before turning the computer on reinstall it Then test the memory with Len
4. To move the pointer press the pointing stick away from you to move it up toward you to move it down to one side or the other to move it sideways Note The pointer might drift This is not a defect Stop using the TrackPoint pointing device for a few seconds the pointer will stop moving 2 To select and drag as required by your software press the left or right click button with either thumb and move the TrackPoint pointing stick Customizing the TrackPoint pointing device You can customize the TrackPoint pointing device and its buttons as follows e Switch the functions of the left and right buttons e Change the sensitivity of the TrackPoint pointing device e Enable the Magnifying Glass e Enable the TrackPoint scrolling function e Enable the TrackPoint Scrolling Tips Changing the cap The cap J on the end of the TrackPoint pointing stick is removable You can replace it as shown in the drawing 32 User Guide Note If you replace the keyboard a new keyboard is shipped with the default cap If you wish you can keep the cap from your old keyboard and use it on the new one Using the touch pad The touch pad consists of a pad fl and two click buttons below the TrackPoint buttons at the bottom of the keyboard To move the pointer J on the screen slide your fingertip over the pad in the direction in which you want the pointer to move The functions of the left J and right J click buttons correspond to those of the l
5. 2 Inthe icons view click Keyboard and the Keyboard Properties window is displayed 3 Configure the key functionality as desired e Pressing Fn for four seconds and the ThinkPad Keyboard Properties window is displayed Then configure the key functionality as desired ThinkPad Edge E425 special keys Your computer has several special keys and EZ To take advantage of each function directly press the desired key Notes To use F1 F12 as standard function keys do either of the following e In the keyboard properties window click the ThinkPad F1 F12 keys tab select Legacy and then click OK e On the ThinkPad Setup program main menu select Config gt Keyboard Mouse gt Change to F1 F12 keys gt Legacy E Volume and mute keys To quickly adjust the volume of the sound from your computer mute the sound entirely set the microphone to mute or control the video output from the integrated camera press one of the following keys Speaker mute F1 Speaker volume down F2 Speaker volume up F3 If you mute the sound and then turn off your computer the sound will remain muted when you turn on your computer again To turn on the sound press the Speaker volume up or Speaker volume down keys Chapter 2 Using your computer 27 Microphone mute F4 Press the microphone mute key to mute or unmute all of the recording devices Launching the camera and audio settings F5 If you press F5 the camera and audio settings wind
6. 4 User Guide H Integrated camera Your computer might have an integrated camera By using this camera you can take pictures or hold a video conference For more information about how to use the camera refer to Using an integrated camera on page 45 E Built in microphone The built in microphone captures sound and voice when it is used with an application program capable of handling audio i Numeric keypad Your computer has a numeric keypad that can be used to quickly input numbers EZ Power switch Use the power switch to turn on the computer To turn off your computer use the Start menu shutdown option If you cannot turn off the computer by this method press and hold the power switch for 2 seconds If your computer stops responding and you cannot turn it off press and hold the power switch for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery The power switch also can be programmed through Power Manager to shut down the computer or put it into sleep or hibernation mode Fingerprint reader Your computer may have an integrated fingerprint reader The fingerprint authentication technology enables you to use your fingerprint to start the computer and access the ThinkPad Setup program For details refer to the instructions in Using a fingerprint reader on page 58 Ei System status indicators illuminated ThinkPad logo Your computer has two system status indicato
7. In the unlikely event that you notice any of the following conditions or if you have any safety concerns with your product stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance e Power cords plugs power adapters extension cords surge protectors or power supplies that are cracked broken or damaged e Signs of overheating smoke sparks or fire e Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery e Acracking hissing or popping sound or strong odor that comes from the product e Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter e The computer product power cord or power adapter has been exposed to water e The product has been dropped or damaged in any way e The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until you get a suitable replacement Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage For more information see Important safety information in t
8. Message Center Plus The Message Center Plus program displays messages to inform you about helpful software that has been preinstalled on your computer The software enables you to manage wired and wireless connections protect your data in the event of a problem and automatically diagnose and resolve potential problems with your computer The Message Center Plus program can also provide messages about new updates available to keep your computer current Password Manager The Password Manager program automatically captures and fills in authentication information for Windows applications and Web sites For instructions on accessing the Password Manager program see Accessing applications on page 19 Power Manager The Power Manager program provides convenient flexible and complete power management for your computer By using the Power Manager program you can adjust your power settings to give you the best balance between performance and power saving 22 User Guide For instructions on accessing the Power Manager program see Accessing applications on page 19 Product Recovery The Product Recovery program enables you to restore the contents of the hard disk drive to the factory default settings For information about how to access and use this program refer to Creating and using recovery media on page 63 Rescue and Recovery The Rescue and Recovery program is a one button recovery and restore solution that
9. Power to the wireless radio is on No signal Power to the wireless radio is on The signal strength of the wireless connection is excellent Power to the wireless radio is on The signal strength of the wireless connection is marginal Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your system closer to the wireless access point Note If you have trouble in making a connection try moving your computer closer to your wireless access point Enabling or disabling the wireless feature To enable or disable the wireless feature press F9 A list of wireless features is displayed You can turn the feature on and off with a single click You can also enable or disable the feature by the following procedures Chapter 2 Using your computer 41 To enable the wireless feature do the following 1 Click the Access Connections wireless status icon in the Windows notification area 2 Click Power On Wireless Radio To disable the wireless feature do as follows 1 Click the Access Connections wireless status icon in the Windows notification area 2 Click Power Off Wireless Radio Note Click Show hidden icons on the task bar and the Access Connections wireless status icon is displayed To add it to the taskbar permanently click Customize and proceed to customize the settings For more information about the icon see the Access Connections help information system
10. Solution Check whether an external monitor was disconnected or turned off while the computer was in sleep mode If you disconnected or turned off the external monitor connect it or turn it on before resuming the computer from the sleep mode When resuming the computer from the sleep mode without attaching the external monitor or turning it on and the computer display remains blank press F6 to bring up the computer display e Problem The computer does not return from sleep mode or the system status indicator illuminated ThinkPad logo blinks slowly and the computer does not work Solution If the system does not return from sleep mode it might have entered sleep or hibernation mode automatically because the battery is depleted Check the sleep indicator Ifthe system status indicator illuminated ThinkPad logo blinks slowly your computer is in sleep mode Connect the ac power adapter to the computer then press Fn Ifthe system status indicator illuminated ThinkPad logo is off your computer is in power off state or in hibernation mode Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not return from sleep mode your system may stop responding and you might not be able to turn off the computer In this case you need to reset the computer If you have not saved your data it might be lost To reset the computer press and hold the power button for 4 seconds o
11. This action reduces any static electricity from your body The static electricity could damage the device e When transferring data to or from a flash media card such as an SD card do not put your computer in sleep or hibernation mode before the data transfer is complete To do so might cause damage to your data Take care in setting passwords Remember your passwords If you forget a supervisor or hard disk password Lenovo will not reset it and you might have to replace your system board or hard disk drive Care for the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your fingernail or anything hard e Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet e The reader often fails to enroll or authenticate your fingerprint Register your computer Register your ThinkPad products with Lenovo at http www lenovo com register This can help authorities return your computer to you if it is lost or stolen Registering your computer also enables Lenovo to notify you about possible technical information and upgrades Be sure not to modify your computer e Only an auth
12. Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to water or rain Do not attempt to disassemble it Do not short circuit it Keep it away from children Do not drop the battery pack Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations The battery pack should be stored at room temperature charged to approximately 30 to 50 of capacity We recommend that battery pack be charged about once per year to prevent overdischarge Copyright Lenovo 2011 xi Lithium coin cell battery notice nanoen Danger of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more t
13. Note Avoid spraying cleaner directly onto the display or the keyboard Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Chapter 8 Preventing problems 111 112 User Guide Chapter 9 Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer This chapter contains the following topics e Diagnosing problems on page 113 e Troubleshooting on page 114 Diagnosing problems If you experience problems with your computer use diagnostic solutions as a starting point for solving them Depending on the preinstalled operating system and the date when your computer was manufactured Lenovo provides one of the following diagnostic solutions e Lenovo Solution Center See Using the Lenovo Solution Center
14. Select the entry for it on the list and press the Shift 1 key This moves the entry to the Boot priority order list Problem After setting a hard disk password on the hard disk drive of the computer you moved the drive to another computer Now you cannot unlock the hard disk password Solution Your computer supports an enhanced password algorithm Computers older than yours may not support such a security function Optical drive problems e Problem The optical drive such as a CD DVD or CD RW drive does not work Solution Make sure that the computer is turned on and a CD DVD or CD RW is properly loaded on the center pivot of the drive You should hear a click Make sure that the drive connector is firmly connected to the computer If you use an option that has a bay for installing the drive make sure that the option is firmly connected to the computer and works properly Make sure that the drive tray is firmly closed Make sure that the device drivers are correctly installed e Problem You hear a noise from the drive when the CD DVD or CD RW is spinning Solution If the disc is not properly loaded on the center pivot of the drive it might rub against the drive cover and make a noise Make sure that the disc is loaded properly in the drive e Problem The tray does not open even if you press the eject button Solution When your computer is not turned on pressing the eject button does not cause the drive tray to
15. Standard phone cable and modular jack RJ 11 Extra battery charged A quality carrying case that provides adequate cushion and protection If you are traveling to another country you might want to consider the following An ac power adapter for the country that you are traveling to Other items you might wish to consider ThinkPad AC DC Combo Adapter External storage device 52 User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use e Attaching a mechanical lock on page 53 e Using passwords on page 53 e Hard disk security on page 58 e Using a fingerprint reader on page 58 e Notice on deleting data from your hard disk drive on page 60 e Using firewalls on page 61 e Protecting data against viruses on page 61 Attaching a mechanical lock You can attach a mechanical lock to your computer to help prevent it from being removed without your permission Attach a mechanical lock to the keyhole of the computer then secure the chain on the lock to a stationary object Refer to the instructions shipped with the mechanical lock Note You are responsible for evaluating selecting and implementing the locking devices and security features Lenovo makes no comments judgments or warranties about the function quality or performance of locking devices and security features Using passwords By using pa
16. The data on your computer some of which is sensitive is stored on a hard disk drive Before you dispose of sell or hand over your computer be sure to delete data stored on it Handing your computer over to someone else without deleting the loaded software such as operating systems and application software may even violate License Agreements You are advised to check the terms and conditions of those License Agreements There are methods that seem to delete the data e Move the data to the recycle bin and then click Empty recycle bin e Use the Delete option e Format your hard disk drive using the software for initializing it e Using the recovery program provided by Lenovo bring the hard disk drive back to factory ship state These operations however only change the file allocation of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith may read and misuse the critical data on hard disk drives for unexpected purposes To prevent leakage of data it becomes very important that you take responsibility for deleting all the data from the hard disk drive when you dispose of sell or hand over your computer You can destroy the data physically by smashi
17. ThinkPad features that promote comfort There are easy to use ThinkPad features that can help make your computer more comfortable to use 50 User Guide Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology As a result the following information provides ways to help users that have hearing vision and mobility limitations get the most out of their computer experience Assistive technologies enable users to access information in the most appropriate way Some of these technologies are already provided in your operating system others can be purchased through vendors or accessed through the World Wide Web http www lenovo com healthycomputing Assistive technologies Some accessibility technologies are available through the Accessibility Options program Depending on your operating system the number of accessibility options available varies In general accessibility options enhance the way users with hearing vision or mobility limitations navigate and use their computer For example some users might not have the fine motor skills required to use a mouse or select key combinations Other users might require larger fonts or high contrast display modes In some cases magnifiers and built in speech synthesizers are available For detailed information about each of these features consult the Microsoft help information system To use the Accessibility Options progr
18. verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press F10 to exit from the Setup Notice window The user hard disk passwords will be changed e To remove the hard disk password type the current password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press F10 to exit from the Setup Notice window The user hard disk passwords will be removed To change or remove the User Master hard disk password select User HDP or Master HDP If you choose User HDP do one of the following e To change the user hard disk password type the current user hard disk password or the current master hard disk password in the Enter Current Password field Then type the new user hard disk password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press F10 to exit from the Setup Notice window Both the user and master hard disk passwords will be changed e To remove the user hard disk password type the current master hard disk password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press F10 to exit from the Setup Notice window Both the user and master hard disk passwo
19. 0 C to 35 0 C 41 F to 95 F Storage 5 0 C to 43 0 C 41 F to 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Note When you charge the battery pack its temperature must be at least 10 C 50 F e Relative humidity 18 User Guide Operating 8 to 80 Storage 5 to 95 If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage ThinkVantage Technologies and software ThinkVantage Technologies and some other software programs are preinstalled on your computer to help you work more easily and securely The following sections provide information about ThinkVantage Technologies and other computing solutions offered by Lenovo e Accessing applications on page 19 e Access Connections on page 21 e Active Protection Syste
20. Follow the instructions on the screen 46 User Guide Removing a flash media card To remove a flash media card do the following 1 O A ODN Click Show hidden icons on the taskbar Right click the Safely Remove Hardware and Eject Media icon Select the corresponding item to eject the card from the Windows operating system Press the card to eject it from your computer Remove the card from your computer and store it safely for future use Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no longer be accessed To access the card you must remove it once then insert it again Chapter 2 Using your computer 47 48 User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and travelling with your computer This chapter contains the following topics e Accessibility and comfort on page 49 e Traveling with your computer on page 51 Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your
21. If the power adapter icon still does not appear on the taskbar and the ac power indicator does not light up have the ac power adapter and your computer serviced Note To display the power adapter power plug icon click Show hidden icons on the taskbar Power problems Print these instructions now and keep it with your computer for reference later If your computer is getting no power at all check the following items 1 Verify the power switch Refer to System status indicators on page 12 The power switch is lit whenever the computer is on 2 Check all power connections Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet 3 Inspect the ac power adapter Check for any physical damage and make sure that the power cable is firmly attached to the adapter brick and the computer 4 Verify the ac power source is working by attaching another device to the outlet 5 Remove all devices and then test for system power with minimal devices attached 128 User Guide Disconnect the ac power adapter and all cables from the computer Close the computer display and turn the computer over Remove the battery Refer to Replacing the battery on page 69 Remove the memory module Refer to Replacing a memory module on page 81 929 5 p Remove the PCI Express Mini Card Refer to Replacing a PCI Express Mini Card for wireless LAN connection on page 78 ch
22. Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Le
23. Message 0185 Bad startup sequence settings Enter ThinkPad Setup and load Setup defaults Solution Checksum of the startup sequence setting in the EEPROM is not correct Press F1 to go to ThinkPad Setup Press F9 and then press Enter to load the default setting Press F10 and then press Enter to restart the system e Message 0187 EAIA data access error Solution The access to EEPROM is failed Have the computer serviced e Message 0188 Invalid RFID Serialization Information Area Solution The EEPROM checksum is not correct block 0 and 1 The system board should be replaced and the box serial number needs to be reinstalled Have the computer serviced e Message 0189 Invalid RFID configuration information area Chapter 9 Troubleshooting computer problems 115 Solution The EEPROM checksum is not correct block 4 and 5 The system board should be replaced and the UUID needs to be reinstalled Have the computer serviced Message 0190 Critical low battery error Solution The computer turns off because the battery is low Connect the ac power adapter to the computer and charge the battery or replace the battery with a fully charged one Message 0191 System Security Invalid remote change requested Solution The system configuration change has failed Confirm the operation and try again To clear the error enter the ThinkPad Setup program Message 0199 System Security Security password retry count exceeded
24. Normal Silent Disabled Enabled Disabled Enabled Chapter 7 Advanced configuration submenaitem Selection Comments If you select Default pressing F1 F12 initiates special functions illustrated on each key If you select Legacy you can use F1 F12 as standard function keys Select the display device that is to be activated at boot time This selection is effective for boot time password prompt and ThinkPad Setup The Integrated Graphics mode provides longer battery life while the Switchable Graphics mode enhances performance If you select Enabled the system UEFI automatically switches the graphics device setting to Switchable Graphics mode if the operating system supports this feature and to Integrated Graphics mode if the operating system does not support this feature Set the optical drive speed Unless this power saving feature is disabled it stops the processor clock automatically when there is no system activity You usually do not need to change this function Enables or disables a feature that automatically adjusts power management when there is no PCI Express activity You usually do not need to change this function 101 Table 4 Config menu items continued Beep and Alarm Power Control Beep e Disabled If this function is enabled e Enabled a beep sounds when the computer enters a power management mode when it resumes operational mode and when the a
25. Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors e Problem Display switching does not work Chapter 9 Troubleshooting computer problems 125 Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is playing stop the playback close the application and then change the display output location e Problem If you use the Extend desktop function you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution and the color depth to lower settings for the primary display by doing the following Change the resolution depth to lower settings for the primary display Refer to the Solution for The Extend desktop function does not work above e Problem The screen position on the external monitor is incorrect when that monitor is set for a high resolution Solution Sometimes when you use a high resolution such as 1600x1200 the image is shifted to left or right on the screen To correct this first make sure that your external monitor supports the display mode the resolution and the refresh rate that you have set If it does not set a display mode that the monitor supports If it does support the display mode you have set go to the setup menu for the monitor itself and adjust the settings there
26. Reinstall the computer cover Then tighten the screws H 10 Reinstall the battery For more information about how to reinstall the battery refer to Replacing the battery on page 69 11 Turn the computer over again Connect the ac power adapter and the cables to the computer Replacing the optical drive ThinkPad Edge E425 Before you start print these instructions An optical drive is preinstalled in the optical drive bay If it needs to be repaired remove it by doing the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for a few minutes till the inside of the computer cools before you start the following procedures 2 Remove the battery 3 Close the computer display and turn the computer over 4 Loosen the screws i and then remove the cover H 74 User Guide 5 Remove the screw 6 Pull out the drive To install a repaired drive or anew one do the following Chapter 6 Replacing devices 75 1 Insert the drive in the bay and then press it firmly into the connector 2 Reinstall the screw 76 User Guide 4 Reinstall the battery For more information about how to reinstall the battery refer to Replacing the battery on page 69 5 Turn the computer over again Connect the ac power adapter and the cables to the computer then turn it on ThinkPad Edge E525 Before you start print these instructions An opt
27. Remove the hard disk drive Refer to Replacing the hard disk drive on page 71 g Wait for 30 seconds and then reinstall the memory module and the known good battery or the ac power adapter to test the computer with minimal devices attached first h Reinstall each device one at a time that you have removed in the earlier steps If your computer does not run on battery power check the following items 1 Remove and reseat the battery to make sure that it is properly connected Refer to Replacing the battery on page 69 2 Swap batteries with another similar model if available If another similar ThinkPad model is available then verify that the battery pack works in the other computer and that the battery pack for the other model works in this computer 3 Verify the battery status indicator Refer to Power status indicator on page 13 A power button problem e Problem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery Startup problems Print these instructions now and keep them with your computer for reference later If you receive an error message before the operating system loads follow the appropriate corrective actions for Power on self test error messages If you receive an error message while the operating system is
28. Usually the external monitor has buttons for access to the setup menu For details see the reference manual for the monitor Audio problems e Problem Wave or MIDI sound does not play correctly Solution Make sure the built in audio device is configured correctly 1 Click Start gt Control Panel gt Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 Double click Sound video and game controllers 3 Make sure the Conexant Pebble High Definition SmartAudio device is enabled and configured correctly e Problem Recordings made by using the microphone input are not loud enough Solution Make sure that Microphone Boost is turned on and set as follows 1 Click Start gt Control Panel gt Hardware and Sound gt Sound Click the Recording tab in the Sound window Select Microphone and click the Properties button Click the Levels tab and move the Microphone Boost slider upwards Click OK a A WwW N Note For details about controlling volume refer to your Windows help information system e Problem A volume or balance slider cannot be moved Solution The slider might be dimmed This means that its position is fixed by the hardware and cannot be changed e Problem The volume sliders do not stay in place when some audio applications are used Solution It is normal for the sliders to change position when certain sound
29. accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com lenovo environment Appendix B WEEE and recycling statements 145 146 User Guide Appendix C Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local
30. any failing error codes or messages call the Customer Support Center with the codes or messages and the computer in front of you A technician will assist you further 14 If required you can find your country s Customer Support Center at the following Web address http www lenovo com support phone When calling the Customer Support Center make sure you Copyright Lenovo 2011 107 have your machine model type serial number and the computer in front of you Also if the machine is producing error codes it is helpful to have the error screen on or the message written down Making sure device drivers are current Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add anew component the operating system needs to be instructed on how to operate that piece of hardware After you install the driver the operating system can recognize the hardware component and understand how to use it Note Because drivers are programs like any other file on your computer they are susceptible to corruption and might not perform correctly if corruption occurs It is not always necessary to download the latest drivers However you should download the latest driver for acomponent if you notice poor performance from that component or if you added a new component This may eliminate the d
31. applications are used An example is the Windows Media Player Usually the application has sliders available to control the sound from within the application e Problem The balance slider cannot completely mute one channel 126 User Guide Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel Problem There is no volume control for MIDI sound in the Volume Mixer window Solution Use the hardware volume control This is because the built In synthesizer software does not support the control Problem The sound cannot be turned off completely even if you set the master volume control at minimum Solution You can still hear some sound even though you have set the master volume control at minimum To turn off the sound completely go to the master volume control window and select Mute speakers Fingerprint reader problems Problem The surface of the reader is dirty stained or wet Solution Gently clean the surface of the reader with a dry soft lint free cloth Problem The reader often fails to enroll or authenticate your fingerprint Solution If the surface of the reader is dirty stained or wet gently clean the surface of the reader with a dry soft lint free cloth If your finger has any of the following conditions you might not be able to register or authenticate it Your finger is wrinkled Your finger is rough dry or injured Your finge
32. beep while starting up Note If you are not sure whether you heard any beeps turn off the computer by pressing and holding the power switch for 4 seconds or more Turn it on and listen again Solution Make sure that The battery is installed correctly The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer is turned on Turn the power switch on again for confirmation If a power on password is set Press any key to display the prompt for the power on password If the brightness level of the screen is low increase it by pressing Home Type the correct password and press Enter refer to Power on password If these items are correctly set and the screen remains blank have the computer serviced e Problem When I turn on the machine only a white cursor appears on a blank screen Solution If you have modified a partition on your hard disk drive by using a partition software information about that partition or the master boot record might have been destroyed 1 Turn off the computer and then turn it on again 2 If you still see only the cursor on the screen do the following If you have used the partition software examine the partition on the hard disk drive by using the software and recover the partition if required Use either the Rescue and Recovery workspace or the recovery discs to restore the system to the factory stat
33. buttons Touch pad Your computer comes with the UltraNav pointing device The UltraNav pointing device consists of the TrackPoint pointing device and the touch pad With the TrackPoint pointing device pointing selecting and dragging are all part of a single process that you can perform without moving your fingers from a typing position Move your fingertip across the touch pad to move the pointer The TrackPoint and touch pad buttons provide functions similar to those of a mouse and its buttons Bluetooth antenna If your computer has integrated Bluetooth features refer to Using Bluetooth on page 40 for more information Chapter 1 Product Overview 3 Volume control buttons The built in volume control buttons enable you to quickly adjust the volume or mute the sound from your computer For details refer to the instructions in ThinkPad Edge E425 special keys on page 27 ThinkPad Edge E525 front view E Integrated camera E UltraConnect wireless antennas right EJ System status indicators illuminated ThinkPad logo EZ Built in stereo speaker right EE TrackPoint pointing stick Built in stereo speaker left UltraConnect wireless antennas left Ej UltraConnect wireless antennas right The built in antennas for the wireless communication are located at the top left and top right portions of your computer display For details refer to Location of the UltraConnect wireless antennas on page 138
34. computer against security attacks on media NAND flash or device controllers by use of a hardware encryption chip For the efficient use of the encryption feature be sure to set a password for the internal storage device Refer to Hard disk passwords Using a fingerprint reader Your computer might have an integrated fingerprint reader Fingerprint authentication can replace passwords and enable simple and secure user access By enrolling your fingerprint and associating it with a Windows password you can log on to the computer by swiping your finger over the reader without typing passwords Enrolling your fingerprint To use the integrated fingerprint reader begin by enrolling your fingerprint as follows 1 Turn on your computer 2 To start the Lenovo Fingerprint software refer to Fingerprint Software on page 21 58 User Guide 3 Follow the instructions on the screen to enroll your fingerprint For details refer to the help information system for the program Swiping your finger over the reader To swipe your finger over the reader do the following 1 Place the ball of your finger the central part of the fingerprint on the small circle above the reader Make sure that the entire top joint of the finger is on the reader Note Your computer keyboard might look different from the illustration above 2 Apply light pressure and swipe your finger across the reader in one smooth motion Note Your computer keyboard mig
35. cover viii User Guide Power cords and power adapters bancer Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords where the electrical conta
36. drive do the following 1 Turn off the computer 2 Turn on the computer then while the message To interrupt normal startup press Enter is displayed in the lower left corner of the screen press F12 3 Select the device you want to start first from the Boot menu Note The Boot menu will be displayed when the operating system is not found or when the computer cannot boot from any devices 98 User Guide Boot submenu The following list showing the order in which devices will be started up is always displayed Even devices that are not attached to or installed on your computer are listed For each device that is attached to or installed on the computer information about it is presented after the colon 1 USB CD USB FDD ATAPI CDO ATA HDDO USB HDD PCI LAN Oona fk WwW DY Other items on the Startup menu The following items are also displayed on the Startup menu of the ThinkPad Setup program e UEFI Legacy Boot Select system boot capability e UEFI Legacy Boot Priority Select priority of boot option between UEFI and Legacy e Boot Mode Enable or disable the diagnostics boot mode e Option Key Display Choose whether to display the option key message when the system is booted e Boot device List F12 Option Choose whether to display the pop up list of the boot devices e Boot Order Lock Enable or disable the Boot Priority Order lock Restart menu If you need to close the ThinkPad Setup pr
37. e 84 key 85 key or 89 key e UltraNav pointing device TrackPoint and multi touch touch pad e Fn key Interface e External monitor connectors VGA connector and HDMI connector e Combo audio jack e 2 USB connectors e 1 Always On USB connector e 1 eSATA USB connector e RJ45 Ethernet connector e 4 in 1 digital media card reader Optical drive e Multi Burner drive Wireless features e Integrated wireless LAN e Integrated Bluetooth on some models Security features e Fingerprint reader on some models ThinkPad Edge E525 features Processor 16 User Guide e To see the system properties of your computer click Start right click Computer then select Properties from the pull down menu Memory e Double data rate 3 synchronous dynamic random access memory modules DDR3 SDRAMM Storage device e 2 5 inch 64 mm hard disk drive Display The color display uses TFT technology e Size 15 6 inches 896 2 mm e Resolution LCD Up to 1366x768 External monitor Up to 2048x1536 e Brightness control e Integrated camera on some models e Built in microphone Keyboard e 105 key 106 key or 110 key e UltraNav pointing device TrackPoint and multi touch touch pad e Fn key e Numeric keypad Interface e External monitor connectors VGA connector and HDMI connector e Combo audio jack e 2 USB connectors e 1 Always On USB connector e 1 eSATA USB connector e RJ45 Ethernet connector e 4 in 1
38. e Anti Theft Enable or disable the UEFI BIOS interface to activate Anti Theft services such as Computrace To set a password go to the Security menu and select Password The following submenu is displayed e Supervisor Password e Lock UEFI BIOS Settings e Set Minimum Length e Password at unattended boot e Password at restart e Power On Password e Hard Disk x Password Chapter 7 Advanced configuration 97 Note Hard Disk 1 means the hard disk drive built into your computer The Lock UEFI BIOS Settings option enables or disables the function that protects items in the ThinkPad Setup program from being changed by a user who does not have the supervisor password By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change any items in the ThinkPad Setup program If you select Set Minimum Length you can specify a minimum length for the power on password and hard disk password By default this is set to Disabled If you set the supervisor password and specify a minimum length for passwords no one but you can change the length If you select and enable Password at unattended boot a password prompt is displayed when the computer is turned on from either a power off state or hibernation If you select Enabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating sy
39. enabled in the UltraNav Device Setting window Note To open the UltraNav Device Setting window Click Start gt Control Panel gt Hardware and Sound gt Mouse and then click the UltraNav tab Keyboard problems e Problem All or some keys on the keyboard do not work Solution Make sure that the correct device driver is installed 1 Click Start gt Control Panel Change the view of the Control Panel from Category to Large icons or Small icons 2 Click Keyboard 3 Select the Hardware tab In the Device Properties section make sure that the Device Status is This device is working properly If Keys on the keyboard still do not work have the computer serviced e Problem All or some keys on the external numeric keypad do not work Solution Make sure that the external numeric keypad is correctly connected to the computer Display and multimedia devices This section includes the most common display and multimedia devices problems which are Computer screen External monitor Audio and Optical drive Check these topics to learn more information Computer screen problems e Problem The screen is blank 122 User Guide Solution Do the following Press F6 to bring up the image If you are using the ac power adapter or using the battery and the Power Manager battery gauge shows that the battery is not depleted press F8 to make the screen brighter If your computer is in sleep mode press Fn to resume from t
40. hard disk password 1 Print these instructions Save all open files and exit all applications Turn your computer off and then on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Hard Disk 1 Password A password window opens You are prompted to select User or User Master Select User if you want to set only one hard disk password If you are an administrator or supervisor you can select User Master to set two passwords The user can change the user password later ON DO FW D 9 If you select User Master go to step 12 10 If you select User only a window for typing the new password opens Type your new password in the Enter New Password field Note You can set the minimum length of a hard disk password For details refer to Security menu on page 97 11 Press Enter once to move to the next line Retype the password you just entered to verify it Go to step 18 to complete the procedure 12 If you select User Master a message window opens and prompts you to set up a user hard disk password first Click Continue 13 A window for typing the new user hard disk password opens Type your new password in the Enter New Password field 14 Press Enter once to move to the next line Retype the password you just entered to verify it 15 A message window opens and prom
41. has failed Have the computer serviced e Message EMM386 Not Installed Unable to Set Page Frame Base Address Solution Edit C CONFIG SYS and change a line from device C WINDOWS EMM386 EXE RAM to device C WINDOWS EMM386 EXE NOEMS and save this file e Message CardBus Configuration Error Device Disabled Solution Press F1 to go to ThinkPad Setup Press F9 and then press Enter to load the default setting Press F10 and then press Enter to restart the system e Message Thermal sensing error Solution The thermal sensor is not functioning correctly Have the computer serviced e Message Cannot boot from any device Solution The thermal sensor is not functioning correctly Have the computer serviced Device not found Check the device you want to boot from Device error Check the device you want to boot from No valid operating system Check that the operating system has no failure and is installed correctly 118 User Guide Excluded from boot order Open ThinkPad Setup and add the device to boot order Errors without messages e Problem My screen keeps blanking when do not want it to Solution You can disable any system timers such as the LCD turn off timer or the blank timer by doing the following 1 Start Power Manager 2 Click the Power plan tab and then select Maximum Performance from the predefined power plans e Problem When turn on the machine nothing appears on the screen and the machine does not
42. information on page 13 e Features on page 15 e Specifications on page 18 e Operating environment on page 18 e ThinkVantage Technologies and software on page 19 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer This section contains the following topics e Front view on page 2 e Right side view on page 6 e Left side view on page 7 e Rear view on page 10 e Bottom view on page 9 e Status indicators on page 11 Copyright Lenovo 2011 1 Front view ThinkPad Edge E425 front view EJ Built in stereo speaker right Built in stereo speaker left UltraConnect wireless antennas left Ej UltraConnect wireless antennas right The built in antennas for the wireless communication are located at the top left and top right portions of your computer display For details refer to Location of the UltraConnect wireless antennas on page 138 H Integrated camera Your computer might have an integrated camera By using this camera you can take pictures or hold a video conference For more information about how to use the camera refer to Using an integrated camera on page 45 2 User Guide E Built in microphone The built in microphone captures sound and voice when it is used with an application program capable
43. it from the electrical outlet e Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer e Before you charge the battery make sure that its temperature is at least 10 degrees Celsius 50 degrees Fahrenheit e You can charge the battery when the ac power adapter is connected to the computer and the battery is installed You need to charge it in any of the following conditions When you purchase a new battery If the battery meter at the bottom of your display shows the battery charge is low If the battery has not been used for a long time Charging the battery When you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that the remaining power is low you need to charge your battery or replace it with a charged battery If an ac outlet is convenient plug the ac power adapter into it and then insert the jack into the computer The battery will charge in about 3 to 6 hours This is affected by the battery size and the physical environment Chapter 2 Using your computer 35 The battery status indicator will let you know that the battery is charging and will also notify you when the battery is fully charged Note To increase the life of the battery the computer does not start recharging the battery if the remaining power is greater than 95 Maximizing battery life To maximize the life of the batt
44. it is off in sleep mode or in hibernation mode Do not put a computer in a carrying case while it is turned on Important safety information This information can help you safely use your notebook computer Follow and retain all information included with your computer The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty For more information see Warranty Information in the Safety and Warranty Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To reduce these risks follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includes references to power adapters and batteries In addition to notebook computers some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addi
45. more information see Diagnosing problems on page 113 To start the Lenovo Solution Center program in Windows 7 see Accessing applications on page 19 Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various technologies such as e Lenovo Solution Center or Lenovo ThinkVantage Toolbox depending on the date of manufacture e Power Manager e Rescue and Recovery e System Update To access the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools Lenovo ThinkVantage Toolbox Note Depending on the date when your computer was manufactured your computer is preinstalled with either the Lenovo Solution Center program or the Lenovo ThinkVantage Toolbox program for diagnostic purposes For additional information about the Lenovo Solution Center program see Lenovo Solutions Center on page 21 The Lenovo ThinkVantage Toolbox program enables you to view symptoms of computer problems and find solutions for them It also includes automatic notification when action is required computing assistance advanced diagnostics and diagnostic history For instructions on accessing the Lenovo ThinkVantage Toolbox program see Accessing applications on page 19 For additional information about running the Lenovo ThinkVantage Toolbox program refer to the Lenovo ThinkVantage Toolbox help information system
46. nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B Korea Class B compliance statement BS I 0a SS OIE H8862 AERISEHDEN FS IAA ASHE AS SAC2 oH DE NAAM NBS ASU 140 User Guide Japan VCCI Class B compliance statement CORBY J7ABHHRHRECT CORE RERA CRATOC CeANMELTUETH LOKENTIAPTLEISIRERCERL TE Anat ZEHERBER LILENENET FRR ASCH TEL URW RUELTREW VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase AROERERA 20A AT ORIN T SSM RE MAR Hl SARENA JISC 61000 3 2 Hm Lenovo product service information for Taiwan BR Lenovo EMBBEAMT fay Bl FS AB AR 1B BRS BB 2S AitmbeSRESROARCHTHAEZ ARH Be 0800 000 702 Additional regulatory information For additional regulatory information refer to the Regulatory Notice shipped with your computer If your computer is shipped without the Regulatory Notice you can find it on the Web site at http www lenovo com ThinkPadUserGuides Appendix A Regulatory information 141 142 User Guide Appendix B WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and se
47. operating the system stops it from spinning and may also move the read and write heads of the drive to areas that do not contain data As soon as the shock sensor senses that the environment is stable again minimal change in system tilt vibration or shock it turns the hard disk drive on For instructions on accessing the Active Protection System program see Accessing applications on page 19 Fingerprint Software If your system comes with a fingerprint reader the Fingerprint Software program enables you to enroll your fingerprint and associate it with your Windows password As a result the fingerprint authentication can replace your password and enable simple and secure user access For instructions on accessing the Fingerprint Software program see Accessing applications on page 19 Lenovo Solutions Center Note Depending on the date when your computer was manufactured your computer is preinstalled with either the Lenovo Solution Center program or the Lenovo ThinkVantage Toolbox program for diagnostic purposes For additional information about the Lenovo ThinkVantage Toolbox program see Lenovo ThinkVantage Toolbox on page 22 The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along Chapter 1 Product Overview 21 with hints and tips for maximum system performance For
48. operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup e Ina protected area of your hard disk drive e On the secondary hard disk drive if a secondary hard disk drive is installed in your computer e On an attached external USB hard disk drive e On a network drive e On recordable discs a recordable optical drive is required for this option After you have backed up the contents on the hard disk drive you can restore the complete contents of the hard disk drive restore only the selected files or restore only the Windows operating system and applications 64 User Guide Performing a backup operation This section provides instructions on how to perform a backup operation using the Rescue and Recovery program To perform a backup operation using the Rescue and Recovery program do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program 1 Fr
49. program on page 113 e Lenovo ThinkVantage Toolbox See Using the Lenovo ThinkVantage Toolbox program on page 113 e Web based diagnostic solutions See Using the Lenovo Support Web site on page 114 Using the Lenovo Solution Center program Note The Lenovo Solution Center program is available only on some models that are preinstalled with the Windows 7 operating system If your Windows 7 model is not preinstalled with the program you can download it from http www lenovo com support The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance When you are setting up your computer the Lenovo Solution Center program prompts you to create recovery media which you can use to restore the hard disk drive to the factory default state For more information see Creating and using recovery media on page 63 To run the Lenovo Solution Center program see Accessing applications on page 19 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative Using the Lenovo ThinkVantage Too
50. see Chapter 5 Recovery overview on page 63 8 Update device drivers and UEFI BIOS when needed 9 Profile your machine at http www lenovo com support to keep up to date with current drivers and revisions 10 Keep up to date for device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or known issues 11 Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved them 12 If you ever need to run a recovery on your computer to return the preload onto the machine the following tips might help along the way e Remove all external devices such as the printer keyboard and so on e Make sure that your battery is charged and that you have the ac power connected e Boot into the UEFI and load the default settings e Restart the machine and start the recovery e f your machine uses discs as the recovery media do not remove the disc from the drive until prompted to do so 13 For suspected hard disk drive issues refer to Diagnosing problems on page 113 and runa diagnostic test of the drive before you call the Customer Support Center If your computer does not start up download the files to create a bootable self test medium from the following Web site http www lenovo com hddtest Run the test and record any messages or error codes If the test returns
51. start print these instructions You can use the following procedures to replace the keyboard with a new one available as an option Prerequisites for the procedure nanan During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall nanoen Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot ThinkPad Edge E425 Removing the keyboard To remove the keyboard do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for a few minutes till the inside of the computer cools before you start the following procedures 2 Close the computer display and turn the computer over 3 Remove the battery For information about how to remove the battery refer to Replacing the battery on page 69 4 Loosen the screws J and then remove the cover H 84 User Guide 5 Remove the screws and EZ 6 Push hard in the direction shown by the arrows Jin the drawing to unlatch the front side of the keyboard The keyboard will open up slightly i Chapter 6 Replacing devices 85 7 Remove the cables H and Ef by flipping the connectors E and E upwards Now the keyboard has been removed Installing the keyboard To install the keyboard do the following 1 Attach the cables fj and E by flippi
52. the Startup Device Menu select the desired optical drive as the first boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts e If you have created a rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu opens release the F12 key 3 On the Startup Device Menu select the USB hard disk drive as the first boot device and press Enter The rescue medium starts e If you have created a rescue medium using the secondary internal hard disk drive set the secondary internal hard disk drive as the first boot device in the startup device sequence to start the rescue medium See Startup menu on page 98 When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling preinstalled applications and device drivers Your computer has provisions that enable you to reinstall selected factory installed applications and device drivers Reinstalling preinstalled applications To reinstall selected application programs do the following 1 Turn on your computer Go to the C SWTOOLS directory Open
53. the customer removable access panel Keyboard or Palmrest see User Manual 14 User Guide WLAN Half PCI Express Mini Card If no integrated wireless PCI Express Mini Card has been preinstalled in your computer you can install one To do this follow the procedure in Replacing a PCI Express Mini Card for wireless LAN connection on page 78 Certificate of Authenticity label The Certificate of Authenticity label for the preinstalled operating system is attached Printed on this label are the product ID and the product key information for your computer Record this information and keep itina safe place You might need these numbers to start your computer or reinstall the operating system The Certificate of Authenticity label of your computer is shown as below Features This topic lists the features of your computer ThinkPad Edge E425 features Processor e To see the system properties of your computer click Start right click Computer then select Properties from the pull down menu Chapter 1 Product Overview 15 Memory e Double data rate 3 synchronous dynamic random access memory modules DDR3 SDRAMM Storage device e 2 5 inch 64 mm hard disk drive Display The color display uses TFT technology e Size 14 0 inches 855 6 mm e Resolution LCD Up to 1366x768 External monitor Up to 2048x1536 e Brightness control e Integrated camera on some models e Built in microphone Keyboard
54. the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the ac power adapter to warm your body Extended contact with your body even through clothing may cause a skin burn For your safety always follow these basic precautions with your computer Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do not operate your computer inside furniture as this might increase the risk of overheating Airflow temperatures into the computer should not exceed 35 C 95 F Copyright Lenovo 2011 xiii Electrical current safety information Avice Electric current from power telephone and communication cable
55. to heat to more than 100 C 212 F or 3 attempt to repair or disassemble it Dispose of it as required by local ordinances or regulations and your company s safety standards 38 User Guide Connecting to the network Your computer has one or more network cards for connecting to the Internet and to your company s wired LAN or wireless LAN network Access Connections is a connectivity assistant program for creating and managing location profiles Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office Ethernet connections You can connect to your network or a broadband connection such as DSL or CATV by use of the Ethernet feature built into your computer This feature enables you to do 1Gbps half or full duplex data transmission To connect to a network through Ethernet you can use Access Connections bancer Your computer has an Ethernet connector To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector Wireless connections Wireless connection is the transfer of data without the use of cables by means of radio waves only Depending on the frequency used for data transmission the area covered or the type of the device used for data transfer the following categories of wireless networks might be available to you Wireless LAN A wireless LAN covers
56. travel tips to travel more confidently and efficiently with your computer 1 While it is safe to allow your computer to go through the x ray machines at airport security stations it is important to keep your eyes on the computer at all times to prevent theft 2 Consider bringing an airplane or automobile adapter for your computer 3 If you carry an ac power adapter detach the ac cord from it to avoid damaging the cord Travel tips on airplanes If you carry your computer into an airplane check the travel tips Attention Chapter 3 You and your computer 51 For using onboard computer or wireless such as Internet Bluetooth etc service check the services with the airline before boarding the airplane If there are restrictions on the use of computers with the wireless feature on an airplane you need to disable it before boarding To disable it refer to the instructions in Enabling or disabling the wireless feature on page 41 Follow the tips below 1 Be careful about the seat in front of you on airplanes Angle your computer display so that it does not get caught when the person in front of you leans back 2 Remember to hibernate or turn off your computer when taking off Travel accessories The following is a checklist of things to consider packing when you are going to be out of the office Travel essentials ThinkPad ac power adapter External mouse if you are accustomed to using one Ethernet cable
57. 1 Speaker volume down F2 Speaker volume up F3 If you mute the sound and then turn off your computer the sound will remain muted when you turn on your computer again To turn on the sound press the Speaker volume up or Speaker volume down keys Microphone mute F4 Press the microphone mute key to mute or unmute all of the recording devices Launching the camera and audio settings F5 Chapter 2 Using your computer 29 If you press F5 the camera and audio settings window is opened and the camera preview is turned on From this window you can change the camera and audio settings Display management keys Switching the display output location F6 Press this key to switch between the computer display and an external monitor The following options will be displayed e Computer display only LCD e Computer display and external monitor same image e Computer display and external monitor the Extend desktop function e External monitor only Note To switch between the computer display and an external monitor the Windows P key combination is also available Display brightness down F7 When you press this key the computer display becomes dimmer The purpose of this method is to change the brightness level temporarily To change the default brightness level use the Power Manager program or go into Control Panel gt Performance and Maintenance gt Power Options and make changes as desired Display brightness up F8 W
58. 12 Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer 13 Clear the Show compatible hardware check box 14 Select Manufacturer and Model for your monitor If you cannot find your monitor on the list stop the installation of this driver and use the driver shipped with your monitor 15 After updating the driver click Close 16 Click OK Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors Considerations for attaching an external monitor e When installing an operating system you must install the display driver for your monitor that is supplied with the computer and the monitor INF file that is supplied with the external monitor e If you set a resolution higher than the resolution you are using on the panel and use a panel that does not support that resolution take advantage of the virtual screen function which enables you to display only a part of the high resolution screen image your computer produces You can see other parts of the image by moving the screen with the TrackPoint pointing device or another pointing device Note The virtual screen function is not supported e Ifthe external monitor you are using is outdated the resolution and the refresh rate might be limited Using dual displays This section introduces the Extend desktop function that enabl
59. 2 Close the computer display and turn it over 3 Remove the battery For information about how to remove the battery refer to Replacing the battery on page 69 Chapter 6 Replacing devices 81 4 Loosen the screws fj and then remove the cover Ef 5 Ifthe two memory modules are already in the memory slots press out on the latches on both edges of the socket at the same time and then remove a memory module J to make room for the new one Be sure to save it for future use 6 Find the notch on the contact edge side of the memory module you are installing Attention To avoid damaging the memory module do not touch its contact edge 82 User Guide 7 With the notched end of the memory module toward the contact edge side of the socket insert the memory module Fl into the socket at an angle of about 20 degrees then press it in firmly H Note If you install a memory module in only one of the two memory slots install it in the bottom slot 8 Pivot the memory module downward until it snaps into place 9 Make sure that the memory module is firmly seated in the slot and cannot be moved easily 10 Reinstall the computer cover Then tighten the screws J 11 Reinstall the battery For more information about how to reinstall the battery refer to Replacing the battery on page 69 12 Turn the computer over again and reconnect the cables Chapter 6 Replacing devices 83 Replacing the keyboard Before you
60. Media Card Reader slot The Media Card Reader slot supports the following four types of cards e SD cards e SDHC cards e SDXC cards e MultiMediaCards Note When transferring data to or from a media card such as an SD card do not put your computer in sleep or hibernation mode before the data transfer is complete To do so might cause damage to your data For more information on flash media cards refer to any of the following topics e Inserting a flash media card on page 46 e Removing a flash media card on page 47 Inserting a flash media card Attention Before you start installing any of the following cards touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card e SD card e SDHC card e SDXC card e MultiMediaCard To insert a flash media card into the 4 in 1 media card reader slot do the following 1 Make sure that the card is correctly oriented 2 Insert the card firmly into the 4 in 1 media card reader slot The card might stop before it is completely installed into the slot If the flash media card is not Plug and Play do the following 1 Click Start gt Control Panel gt Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 From the Action menu select Add legacy hardware The Add Hardware Wizard starts 3
61. The icon changes to this HAR 2 Now type the master hard disk password Note To return to the first icon press F1 again A rl a f this icon is displayed type a supervisor password Note You can press Backspace if you press a wrong key while you are typing your password Power on password You can set a power on password to help protect your computer against access by unauthorized users If you set apower on password the password prompt appears on the screen whenever you turn on the computer You must enter the correct password to start using the computer Setting a power on password 1 Print these instructions Save all open files and exit all applications Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Power on Password ON DOF W PD Choose your power on password and type it within the brackets in the Enter New Password field Note You can set the minimum length of a power on password For details refer to Security menu on page 97 9 Press Enter once to move to the next line Retype the password you just entered to verify it 10 Commit your password to memory Note You might want to note your power on password in a safe place Otherwise if you forget it you have to take your computer to a Lenovo reselle
62. ThinkPad User Guide ThinkPad Edge E425 and E525 Notes Before using this information and the product it supports be sure to read the following e Safety and Warranty Guide e Regulatory Notice e Important safety information on page vi e Appendix C Notices on page 147 The Safety and Warranty Guide and the Regulatory Notice have been uploaded to the Web site To refer to them go to http www lenovo com support and then click User Guides amp Manuals Second Edition October 2011 Copyright Lenovo 2011 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first Important safety information fog as Conditions that require immediate action Safety guidelines Chapter 1 Product Overview Locating computer controls connectors and indicators i BE Front view Right side view Left side view Bottom view Rear view Status indicators A Locating important product fohmatlon Machine type and model label FCC ID and IC Certification number label Certificate of Authenticity label Features ThinkPad Edge E425 features ThinkPad Edge E525 features Specifications Operating environment ThinkVantage Technologies and eaters i Accessing applications Access Connections Active Protect
63. a coin cell battery to provide power to the system clock In addition many mobile products such as notebook computers utilize a rechargeable battery pack to provide system power when in portable mode Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts Never attempt to open or service any battery Do not crush puncture or incinerate batteries or short circuit the metal contacts Do not expose the battery to water or other liquids Only recharge the battery pack strictly according to instructions included in the product documentation Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer Batteries can degrade when they are left unused for long periods of time For some rechargeable batteries particularly Lithium lon batteries leaving a battery unused in a discharged state could increase the risk of a battery short circuit which could shorten the life of the battery and can also pose a Safety hazard Do not let rechargeable Lithium lon batteries completely discharge or store these batteries in a discharged state Rechargeable battery notice Ma ooncen
64. a relatively small geographic area such as an office building or a house Devices based on the 802 11 standards can connect to this network Bluetooth Bluetooth is one of a number of technologies used to create a wireless personal area network Bluetooth can connect devices a short distance from one another and is commonly used for connecting peripheral devices to a computer transferring data between hand held devices and a personal computer or remotely controlling and communicating with devices such as mobile phones Making wireless LAN connections Your computer comes with a built in wireless network card and a configuration utility to help you make wireless connections and monitor the status of your connection so that you can stay connected to your network while you are in the office in a meeting room or at home with no need for a wired connection Attention e If you carry your computer with the wireless LAN feature into an airplane check the services with the airline before boarding the airplane e lf there are restrictions on the use of computers on an airplane with the wireless feature you need to disable it before boarding To disable it refer to the instructions in Enabling or disabling the wireless feature on page 41 Note You can purchase a wireless network card as an option For more information refer to Finding ThinkPad options on page 135 Chapter 2 Using your computer 39 Tips for using the wireles
65. ace Secure the card with the screw H 8 Connect the antenna cables to the new PCI Express Mini Card as shown in the drawing 80 User Guide 9 Reinstall the computer cover Then tighten the screws B 10 Reinstall the battery For more information about how to reinstall the battery refer to Replacing the battery on page 69 11 Turn the computer over again Connect the ac power adapter and cables to the computer then turn it on Replacing a memory module Before you start print these instructions Increasing memory capacity is an effective way to make programs run faster To replace or add memory module read the following prerequisites and then the instruction Prerequisites for the procedure When replacing a memory module be sure to follow the precautions Note The operating speed of the memory module depends on the system configuration of your computer and its combination with the memory module installed on your computer In some conditions the memory module in your computer might not be able to operate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the memory module Replacing a memory module To replacing a memory module do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer
66. ainst harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Le
67. am click Start gt Control Panel gt Ease of Access gt Ease of Access Center This help information system supports the accessibility features provided by your Windows operating system screen readers designed to operate in the Windows environment and Windows keyboard navigation For a complete listing of Microsoft Windows Keyboard Guide go to http www microsoft com enable Products altkeyboard aspx Screen reader technologies are primarily focused on software application interfaces help information systems and a variety of online documents However in the case where a screen reader cannot read documents the document must first go through a conversion process One solution converts Adobe PDF files into a format that is read by the screen reader programs This solution is a Web based service provided by Adobe Systems Incorporated Through http access adobe com Adobe PDF documents can be converted to HTML or plain text in many languages One conversion options converts PDF documents on the Internet A second option enables users to submit the URL of an Adobe PDF file through e mail to convert it to HTML or ASCII text Adobe PDF files on a local hard disk drive local CD ROM or LAN can also be converted by attaching the Adobe PDF file to an e mail message Traveling with your computer This topic provides information to help you work with your computer when you are travelling with your computer abroad Travel tips Use the following
68. ant to install click Have Disk and Browse Then select the device driver file from the device subfolder e In the subfolder for the device look for the file for the application a file with the extension exe Double click the file and follow the instructions on the screen Attention If you need updated device drivers do not download them from the Windows Update Web site Obtain them from Lenovo For more information see Making sure device drivers are current on page 108 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See Using a rescue medium on page 66 e Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings See Using recovery media on page 64 Note If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media you might not have the rescue device an internal hard disk drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the ThinkPad Setup program See Startup menu on page 98 for detailed information about temporari
69. any symptoms are present after washing get medical care Using headphones or earphones If your computer has both a headphone connector and an audio out connector always use the headphone connector for headphones also called a headset or earphones CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used en
70. application program does not run correctly select Disabled and reset the setting Virtualization Intel Virtualization e Disabled If you select Enabled Technology e Enabled a VMM Virtual Machine Monitor can utilize the additional hardware capabilities provided by Intel Virtualization Technology AMD V Technology e Disabled If you select Enabled e Enabled a VMM Virtual Machine Monitor can utilize the additional hardware capabilities provided by Virtualization Technology I O Port Access Ethernet LAN e Disabled If you select Enabled you e Enabled can use the Ethernet LAN device Wireless LAN e Disabled If you select Enabled you e Enabled can use the Wireless LAN device Bluetooth e Disabled If you select Enabled e Enabled you can use the Bluetooth device USB Port e Disabled If you select Enabled e Enabled you can use the USB connectors Optical e Disabled If you select Enabled you e Enabled can use the optical device eSATA Port e Disabled If you select Enabled you e Enabled can use the eSATA port Memory Card Slot e Disabled If you select Enabled e Enabled you can use the Memory Card slot for SD cards or MultiMediaCards Integrated Camera e Disabled If you select Enabled e Enabled you can use the integrated camera Microphone e Disabled If you select Enabled you e Enabled can use the microphone internal external or line in Finge
71. apter 7 Advanced configuration 105 106 User Guide Chapter 8 Preventing problems An important part of owning a ThinkPad notebook computer is maintenance With proper care you can avoid common problems The chapter provides information that can help you keep your computer running smoothly e General tips for preventing problems on page 107 e Making sure device drivers are current on page 108 e Taking care of your computer on page 108 General tips for preventing problems 1 Check the capacity of your hard disk drive from time to time If the hard disk drive gets too full Windows operating system will slow down and might produce errors Click Start gt Computer 2 Empty your recycle bin on a regular basis 3 Use disk defragment tool regularly on your hard disk drive to improve data seek and read times 4 To free up disk space uninstall unused application programs Note You might also want to look for application program duplication or overlapping versions 5 Clean out your Inbox Sent and Trash folders from your e mail client program 6 back up your data at least once a week If critical data is present it is a good idea to perform a daily backup Lenovo has many backup options available for your computer Rewritable optical drives are available for most machines and can be installed easily 7 Use or schedule System Restore to take a system snapshot periodically For more information about System Restore
72. atic electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry e Prevent others from touching components e When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the static sensitive part from the static protective packaging and install the part without setting it down When this is not possible place the static protective packaging on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Replacing the battery Before you start print these instructions This system might not support batteries that are not genuine Lenovo made or authorized These systems will continue to boot but might not charge unauthorized batteries Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use To replace the battery with a new one read the following prerequisites Copyright Lenovo 2011 69 Prerequisites for the procedure Asia If th
73. ations in Control Panel continued Application Control Panel section Green text in Control Panel Power Manager Hardware and Sound Lenovo Power Controls System and Security Recovery Media System and Security Lenovo Factory Recovery Disks System Update System and Security Lenovo Update and Drivers Rescue and Recovery System and Security Lenovo Enhanced Backup and Restore ThinkVantage GPS Network and Internet Lenovo GPS System and Security Access Connections The Access Connections program is a connectivity assistant program for creating and managing location profiles Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office By switching between location profiles as you move your computer from place to place you can quickly and easily connect to a network with no need to reconfigure your settings manually and restart the computer each time For instructions on accessing the Access Connections program see Accessing applications on page 19 Active Protection System The Active Protection System program protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive such as system tilt excessive vibration or shock The hard disk drive is less vulnerable to damage when it is not operating This is because when the hard disk drive is not
74. atus indicator shows empty Solution Discharge and recharge the battery pack Problem The operating time for a fully charged battery pack is short Solution Discharge and recharge the battery pack If your battery operating time is still short use a new battery pack Problem The computer does not operate with a fully charged battery pack Solution The surge protector in the battery pack might be active Turn off the computer for one minute to reset the protector then turn on the computer again Problem The battery pack cannot be charged Solution You cannot charge the battery when it is too hot If the battery feels hot remove it from the computer and allow it to cool to room temperature After it cools reinstall it and recharge the battery If it still cannot be charged have it serviced AC power adapter problems Problem The ac power adapter is connected to the computer and the working electrical outlet but the power adapter power plug icon is not displayed on the taskbar Also the ac power indicator does not light up Solution Do the following 1 Make sure that the connection of the ac power adapter is correct For connecting the ac power adapter see Setup Instructions that comes with your computer 2 If the above step is correct turn off the computer then disconnect the ac power adapter and remove the main battery 3 Reinstall the battery and reconnect the ac power adapter then turn on the computer 4
75. bjects Download Drivers amp Software Download drivers flash the BIOS and update your software Diagnose amp Fix Use self diagnostic tools to diagnose the problem yourself search community boards or work with our Virtual Agent to answer questions Product amp Service Warranty Check your warranty status and upgrade your warranty Product amp Parts Detail Find part numbers for replacement parts learn how to replace parts and view other parts information related to your product User Guides amp Manuals Read or download the documentation related to your product KnowledgeBase amp FAQ Search the community knowledge base for your computer to share and discover information with other users 134 User Guide Calling Lenovo If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering change management Occasionally there might be changes that are required after a pr
76. c power adapter is connected or disconnected Low Battery Alarm e Disabled Enables or disables the low e Enabled battery alarm Password Beep e Disabled If you enable this function e Enabled a beep sounds when a password prompt is displayed and again if you type a wrong password Keyboard Beep e Enabled Enables or disables e Disabled keyboard beep when unmanageable key combinations are pressed Serial ATA SATA SATA Controller Mode e Compatibility Selects SATA controller Option e AHCI operation mode If you select Compatibility mode SATA controller operates in compatibility mode Security menu items Table 5 nm 7 menu items C Refer to Security menu on page 97 and Using passwords on page 53 UEFI BIOS Update Option Flash BIOS Updating by Disabled If you select Enabled End Users all users can update the Ent UEFI BIOS If you select Disabled only the person who knows the supervisor password can update the UEFI BIOS Memory Protection Execution Prevention Disabled Some computer viruses Enabled and worms cause memory buffers to overflow by running code where only data is allowed If the Data Execution Prevention feature can be used with your operating system then by selecting Enabled you can protect your computer against attacks by such viruses and worms If after choosing Enabled you 102 User Guide Table 5 Security menu items continued find that an
77. ck the Set Default button 4 Click OK to close the Sound window Chapter 9 Troubleshooting computer problems 121 e Problem PIM Personal Information Manager items sent from Windows 7 operating system cannot be received correctly into the address book of any other Bluetooth enabled device Solution Windows 7 operating system sends PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item sent from Windows 7 operating system might be saved as a file with the extension contact Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices UltraNav problems Problem The pointer drifts when the computer is turned on or after it resumes normal operation Solution The pointer might drift when you are not using the TrackPoint pointing device during normal operation This is anormal characteristic of the TrackPoint pointing device and is not a defect Pointer drifting might occur for several seconds under the following conditions e When the computer is turned on e When the computer resumes normal operation e When the TrackPoint pointing device is pressed for a long time e When the temperature changes Problem The TrackPoint pointing device or touch pad does not work Solution Make sure that the TrackPoint pointing device or touch pad is
78. cling information for the United States Japan VCCI Class B compliance statement 141 and Canada 2 145 Japan compliance statement for products Battery recycling Information for the Pena which connect to the power mains with UAION a a e ee ee RE ad rated current less than or equal to 20 A per PHBE en e Aois lt I Appendix C Notices 147 Lenovo product service sintorm tien fe Trad k 148 Tawan ees E rademarks 2 2 a a a ee ee ee Additional regulatory Infernatian Da C14 Appendix B WEEE and SENCIA statements 143 Copyright Lenovo 2011 iii iv User Guide Read this first Be sure to follow the important tips given here to continue to get the most use and enjoyment out of your computer Failure to do so might lead to discomfort or injury or cause your computer to fail Protect yourself from the heat that your computer generates When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot The temperature they reach depends on the amount of system activity and the level of charge in the battery Extended contact with your body even through clothing could cause discomfort or even a skin burn e Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended time e Periodically take hands from using the keyboard by lifting your hands from the palm rest When the ac power adapte
79. computer equipment and establishing healthy work habits Lenovo is committed to providing the latest information and technology to our customers with disabilities Refer to our accessibility information which outlines our efforts in this area Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment Following some simple rules will make things easier and bring you the maximum benefits of your computer Keeping in mind such basics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort Note This example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture The following are some general recommendations for assuming a healthy working posture It is best to periodically make minor modifications in your working posture to deter the onset of discomfort Copyright Lenovo 2011 49 caused by long periods of working in the same position Frequent short breaks from your work will also help to prevent any minor discomfort associated with your working posture Display Position the display to maintain a comfortable viewing distance of 510 760 mm 20 30 inch Avoid glare or reflections on the display from overhead lighting or outside sources of light Keep the display screen clean and set the brightness to leve
80. computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed on the system board of your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you want to replace it with a new one contact your place of purchase or ask for a repair service provided by Lenovo If you have replaced it by yourself and want to dispose of the disused lithium battery insulate it with vinyl tape contact your place of purchase and follow their instructions If you use a Lenovo computer at home and need to dispose of a lithium battery you must comply with local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja
81. computer is close to such an appliance and is exposed for an extended time to air containing negative ions it may become electrostatically charged Such a charge may be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to it Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following Avoid directly exposing your computer to the air from an appliance that can produce negative ions Keep your computer and peripherals as far as possible from such an appliance Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge Be gentle with your computer Avoid placing any objects including paper between the display and the keyboard or the palm rest Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees Do not open the display beyond 180 degrees as this might damage the computer hinge Do not turn your co
82. cts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and input ratings Copyright Lenovo 2011 ix Plugs and outlets Mroancen If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outle
83. d has been removed Installing the keyboard To install the keyboard do the following 1 Attach the cables ff and E by flipping the connectors H and EJ downwards 90 User Guide 2 Insert the keyboard Make sure that the rear edge of the keyboard is under the frame as shown by the arrows 3 Slide the keyboard as shown by the arrows Chapter 6 Replacing devices 91 4 Reinstall the screws E and B 6 Reinstall the battery For more information about how to reinstall the battery refer to Replacing the battery on page 69 7 Turn the computer over again Connect the ac power adapter and cables to the computer then turn it on 92 User Guide Chapter 7 Advanced configuration While it is important to protect files data and settings that are on the hard disk drive you might also need to install a new operating system install new device drivers update your system UEFI BIOS or recover preinstalled software This information will help you handle your computer with proper care and keep it in top working shape e Installing a new operating system on page 93 e Installing device drivers on page 95 e ThinkPad Setup on page 95 Installing a new operating system If you install a new operating system in your computer you need to install the Supplement files and ThinkPad device drivers for it at the same time The necessary files are located in the following directories of your hard di
84. d the external monitor the external monitor screen will be blank or distorted Problem You cannot set a higher resolution than the present one on your external monitor Solution e Make sure that monitor information is correct Do the following 1 a A WwW N 6 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Click Advanced Settings Click the Adapter tab Make sure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer Click OK If the information is incorrect reinstall the device driver See below for more information e Check the monitor type and if necessary update the driver by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet Turn on the external monitor and the computer Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 4 Click the icon for the desired monitor the Monitor 2 icon is for the external monitor 5 Click Advanced Settings 6 Click the Monitor tab Check the monitor information window to make sure that the
85. digital media card reader Optical drive e Multi Burner drive Wireless features e Integrated wireless LAN e Integrated Bluetooth on some models Security features e Fingerprint reader on some models Chapter 1 Product Overview 17 Specifications This section lists the physical specifications for your computer Size e For ThinkPad Edge E425 models Width 343 4 mm 13 52 inches Depth 235 mm 9 25 inches Height 28 7 to 36 4 mm 1 13 to 1 43 inches e For ThinkPad Edge E525 models Width 380 3 mm 14 97 inches Depth 248 75 mm 9 79 inches Height 30 6 to 38 3 mm 1 20 to 1 50 inches Heat output e 65 W 222 Btu hr maximum or 90 W 307 Btu hr maximum depending on the model Power source ac power adapter e Sine wave input at 50 to 60 Hz e Input rating of the ac power adapter 100 to 240 V ac 50 to 60 Hz Battery pack e Lithium ion Li lon battery pack Battery life e For percentage of the remaining battery power see the Power Manager battery gauge on the task bar e The Power Manager program also displays a green yellow or red indication A battery under warranty with a red indication is eligible for a warranty replacement Operating environment This section provides information about your computer operating environment Environment e Maximum altitude without pressurization 3048 m 10 000 ft e Temperature At altitudes up to 2438 m 8000 ft Operating 5
86. dio related functions e Serial ATA SATA Specify the settings for the hard disk drive Date Time menu If you need to set the current date and time of your computer select Date Time from the ThinkPad Setup program main menu The following submenu is displayed e System Date e System Time To change the date and time do the following 1 Using the up and down arrow keys select the item to change date or time 2 Press Tab Shift Tab or Enter to select a field 3 Type the date or time Note Another way to adjust date and time is pressing or 4 Press F10 to save the changes and restart the system Security menu If you need to set the security features of your computer select Security from the ThinkPad Setup program main menu Notes e The default settings are already optimized for you If you consider changing the computer configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results e On each submenu you can enable a function by selecting Enabled or disable it by selecting Disabled The following submenu is displayed e Password Set a password e UEFI BIOS Update Option Specify the settings for Flash UEFI BIOS update e Memory Protection Specify the settings for the Data Execution Prevention feature e Virtualization Enable or disable the settings for AMD V and Intel VT d Feature e O Port Access Enable or disable the access to individual I O ports
87. driver or the driver is not enabled To update the driver right click the highlighted adapter 120 User Guide 3 Click Update Driver Software and then follow the instructions on the screen The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex make sure the switch port is also configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software e Problem The adapter stops working for no apparent reason Solution The network driver files might be corrupt or missing Update the driver by referring to the Solution description in the preceding problem for the procedure to make sure that the correct device driver is installed e Problem If your computer is a Gigabit Ethernet model and you use the a speed of 1000 Mbps the connection fails or errors occur Solution Use Category 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X e Problem Your computer cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Solution Try another cable Make sure that the link partner is set to auto negotiate Make sure that the switch is 802 3ab compliant gigab
88. e For details about restoring the system to the factory state see Creating and using recovery media on page 63 If the problem persists have the computer serviced e Problem My screen goes blank while the computer is on Solution Your screen saver or power management may be enabled Do either of the following Touch the TrackPoint or the touch pad or press a key to exit the screen saver Press the power switch to resume from sleep or hibernation Chapter 9 Troubleshooting computer problems 119 Beep errors Table 7 Beep errors One short beep pause three short beeps pause three Make sure that memory modules are installed correctly If more short beeps and one short beep they are and you still hear the beeps have the computer serviced One long and two short beeps The video function has a problem Have the computer serviced Five beeps The system board has a problem Have the computer serviced Memory module problems Print these instructions now and keep it with your computer for reference later If your memory module is not operating properly check the following items 1 Verify that the memory module is installed and seated correctly in your computer It might be necessary to remove all added memory modules to test the computer with only the factory installed memory modules and then reinstall the memory module one at a time to ensure a proper connection For the procedures to remove and reinstall a me
89. e You can purchase a security cable lock to fit this keyhole Left side view HB gASBSGOR Figure 4 ThinkPad Edge E425 and E525 left side view Note Your computer keyboard might look different from the illustration above Chapter 1 Product Overview 7 Fan louvers left E Monitor connector EJ USB connectors E eSATA USB combo connector EI HDMI port i Combo audio jack El Fan louvers left The internal fan and louvers enable air to circulate in the computer and cool the CPU Note To avoid impeding airflow do not place any obstacle in front of the fan Ei Monitor connector The monitor connector is used to connect an external monitor or projector to your computer For details refer to the instructions in Attaching an external monitor on page 42 E USB connectors The USB connectors are used for connecting devices compatible with a USB interface such as a printer or a digital camera Note Your computer is compatible with USB 1 1 and 2 0 J eSATA USB combo connector The eSATA USB connector is used for connecting devices compatible with a USB interface such as a printer or a digital camera You can also connect an external SATA device such as an external hard disk drive to this connector Note Your computer is compatible with USB 1 1 and 2 0 H HDMI port Your computer supports the high definition multimedia interface HDMI port a digital audio and video interface that can connect a compatible digita
90. e 6 Startup menu items continued Note You can also enter the Diagnostic mode by pressing Esc during POST Option Keys Display Disabled If you select Disabled then the Enabled message To interrupt normal startup press Enter is not displayed during the POST Boot Device List F12 Option Disabled If you select Enabled the F12 key Enabled is recognized and the Boot Menu is displayed Boot Order Lock Disabled If you select Enabled the Boot Enabled Priority Order is locked for your future use Updating your system UEFI BIOS The Unified Extensible Firmware Interface UEFI BIOS is a part of the system programs that make up the basic layer of software built into your computer The UEFI BIOS translates the instructions from other software layers Your computer system board has a module called electrically erasable programmable read only memory EEPROM also referred to as flash memory You can update the UEFI BIOS and the Configuration ThinkPad Setup program by starting your computer with a flash update optical disc or flash update tool application running in the Windows environment In some instances when you add software hardware or a device driver you might be informed that you need to update your UEFI BIOS in order for the new addition to work properly To update your UEFI BIOS go to the following Web site and follow the instructions on the screen http www lenovo com ThinkPadDrivers Ch
91. e following 1 Click Start 2 Click the triangle mark on the right side of the Shut down icon then select Sleep e Hibernation By using this mode you can turn off your computer completely without saving files or exiting from any applications that are running When you enter hibernation all open applications folders and files are saved to the hard disk and then the computer turns off To enter hibernation do the following 1 Click Start 2 Click the triangle mark on the right side of the Shut down icon then select Hibernate To resume your session press the power button for no more than 4 seconds 36 User Guide When you are not using the wireless features such as Bluetooth or wireless LAN turn them off This will help conserve power To turn off the wireless features press F9 Enabling the wakeup function If you put your computer into hibernation mode and the wakeup function is disabled this is the default setting the computer does not consume any power If the wakeup function is enabled it consumes a small amount of power To enable the function do the following 1 Click Start gt Control Panel gt System and Security 2 Click Administrative Tools 3 Double click Task Scheduler If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the left pane select the task folder for which you want to enable the wakeup function The scheduled tasks are di
92. e instructions Save all open files and exit all applications Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Supervisor Password ON DOF W PD A window opens prompting you to enter a new password Depending on your needs do one of the following e To set a password do the following a Choose your supervisor password and type it in the Enter New Password field then press Enter b Press Enter to move to the next line Retype the password you just entered to verify it Chapter 4 Security 57 e To change a password do the following a In the Enter Current Password field type the current supervisor password b Inthe Enter New Password field type the new supervisor password then retype the password you just entered to verify it in the Confirm New Password field e To remove a password do the following a In the Enter Current Password field type the current supervisor password b Leave the Enter New Password and Confirm New Password fields blank 9 Commit your password to memory and press Enter A Setup Notice window is displayed Attention You might want to note your password and keep it in a safe place If you forget your supervisor password Lenovo cannot reset your password You must take your computer to a Lenovo resell
93. e of the computer You can also use the Power Manager program to adjust your power setting as needed For details refer to the instructions in Power Manager on page 22 Ea Memory upgrade slot You can increase the amount of memory in your computer by installing a memory module in the memory slot Memory modules are available as options Chapter 1 Product Overview 9 E Hard disk drive Your computer might have a large capacity customer upgradable hard disk drive that can meet a variety of storage demands To keep the drive safe the Active Protection System program is installed on your computer For details refer to Active Protection System on page 21 Note The hidden service partition is the reason why there is less free space than expected on your hard disk drive E PCI Express Mini Card slot for wireless LAN Your computer might include a PCI Express Mini Card for wireless LAN in the PCI Express Mini Card slot for wireless LAN communications Figure 6 ThinkPad Edge E425 and E525 rear view Ethernet connector H Fan louvers rear Ethernet connector Rear view The Ethernet connector is used to connect your computer to a LAN bancer To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector You can only connect an Ethernet cable to this connector Two indicators to the lower right and left of the connector show the status of the network connection When yo
94. e rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell Replacing the battery To replace the battery do the following 1 Turn off the computer or enter hibernation mode Then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn the computer over 3 Slide and hold the battery latch to the unlock position fi and remove the battery EZ 70 User Guide 4 Insert a fully charged battery until it clicks into place MJ and then slide the battery latch to the locked position H 5 Turn the computer over again Connect the ac power adapter and the cables to the computer Replacing the hard disk drive Before you start print these instructions You can replace the hard disk drive with a new one that can be purchased from your Lenovo reseller or a marketing representative To replace the hard disk drive read the following prerequisites Note Replace the hard d
95. ecovery 10 Home or later Creating and using recovery media You can use recovery media to restore the hard disk drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Copyright Lenovo 2011 63 Creating recovery media This section provides instructions on how to create recovery media Note You can create recovery media using discs or external USB storage devices To create recovery media click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen Using recovery media This section provides instructions on how to use recovery media on different operating systems e You can use recovery media to restore the computer to the factory default settings only You can use recovery media to put the computer in an op
96. ect the monitor to an electrical outlet 2 Turn on the external monitor 3 Press F6 then select Extend To change the resolution for each monitor do the following 1 Right click on the desktop and click Screen resolution Click the Monitor 1 icon for the primary display the computer display Set the resolution for the primary display Click the Monitor 2 icon for the secondary display the external display Set the resolution for the secondary display ona W DY Place the icons for the monitors so that they touch Note You can set the monitors in any relative position but the icons must touch each other 7 Click OK to apply the changes Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors Using audio features Your computer is equipped with the following e Combo audio jack 1 8 inch 3 5 mm in diameter e Built in stereo speakers e Built in monaural digital microphone Your computer also has an audio chip that enables you to enjoy various multimedia audio features 44 User Guide e Compliant with Intel High Definition Audio e Recording and playback of PCM and WAV files in 16 bit or 24 bit format e Playback of a WAV file at a sample rate of 44 1KHz to 192 KHz e Playback of MIDI files through a Wave table synthesizer under Microsoft Windows operating systems e Playback of MP3 files through the Windo
97. ectly If they are installed and configured correctly have the computer serviced e Problem The screen stays on even after you turn off your computer Solution Press and hold the power switch for 4 seconds or more to turn off your computer then turn it on again e Problem Missing discolored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time External monitor problems e Problem The external monitor is blank Solution To bring up the image press F6 and select the desired monitor If the problem persists do the following 1 Connect the external monitor to another computer to make sure it works 2 Reconnect the external monitor to your computer Chapter 9 Troubleshooting computer problems 123 Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported If the external monitor supports the same resolution as the computer display or a higher resolution view output on the external monitor or on both the external monitor and the computer display If the external monitor supports a lower resolution than the computer display view output on the external monitor only If you view output on both the computer display an
98. eft and right mouse buttons on a conventional mouse Note Your computer keyboard might look slightly different from the illustration above Using the multi touch touch pad The touch pad of your computer supports multi touch with which you can zoom in zoom out scroll or rotate on the screen while browsing the Internet or reading or editing a document For details refer to the UltraNav help information system Customizing the touch pad To customize the touch pad do the followoing Chapter 2 Using your computer 33 1 Click Start and then click Control Panel 2 Click Hardware and Sound and then click Mouse 3 Click the UltraNav tab and proceed to customize the touch pad For details refer to the ThinkPad Setup help information system Using the UltraNav pointing device and an external mouse If you attach an external mouse to a USB connector you can use the external mouse simultaneously with the TrackPoint pointing device and the touch pad Disabling the TrackPoint pointing device or the touch pad If you want to disable the TrackPoint pointing device or the touch pad do the following 1 Click Start and then click Control Panel 2 Click Hardware and Sound and then click Mouse 3 Click the UltraNav tab 4 To disable the TrackPoint pointing device clear the check box for Enable TrackPoint To disable the touch pad clear the check box for Enable touch pad 5 Click OK Note You can also open the UltraNav p
99. ements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2011 147 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Access Connections Active Protection System Rescue and Recovery ThinkPad ThinkVantage TrackPoint UltraConnect UltraNav Intel is a trademark of Intel Corporation in the U S and or other countries Microsoft Bing BitLocker and Windows are trademarks of the Microsoft group of companies AMD and AMD V are trademarks or registered trademarks of Advanced Micro Devices Inc BlackBerry RIM Research In Motion SureType and related trademarks names and logos are the property of Research In Motion Limited and are registered and or used in the U S and countries around the world Used under license from Research In Motion Limited Other company product and service names may be trademarks or service marks of others 148 User Guide ThinkPad Part Number 1P P N
100. enter e Access applications from Control Panel Click Start gt Control Panel Depending on the application you want to access click the corresponding section and then click the corresponding green text Note If you do not find the application you need in Control Panel open the Lenovo ThinkVantage Tools application navigation window and double click the dimmed icon to install the application you need Then follow the instructions on the screen When the installation process completes the application icon will be activated and you can find the application in Control Panel The sections in Control Panel the green texts and the applications are listed in the following table Table 2 Applications in Control Panel Application Control Panel section Green text in Control Panel Network and Internet Lenovo Internet Connection Active Protection System System and Security Lenovo Airbag Protection Hardware and Sound Communications Utility Hardware and Sound Lenovo Web Conferencing Fingerprint Software System and Security Lenovo Fingerprint Reader Hardware and Sound or Lenovo Notebook Fingerprint Reader Lenovo ThinkVantage Toolbox System and Security Lenovo System Health and or Diagnostics Lenovo Solution Center Mobile Broadband Activate Network and Internet Lenovo 3G Mobile Broadband Password Manager System and Security Lenovo Password Vault User Accounts and Family Safety 20 User Guide Table 2 Applic
101. enviroment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at http www lenovo com jp ja enviroment recycle battery Recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos nao devem ser descartados em lixo comum mas enviados a pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo n mero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo 144 User Guide Battery recycling information for Taiwan wa BR E TB ai EI IL Battery recycling information for the United States and Canada ar gt US amp Canada Only Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in
102. er or a Lenovo marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service 10 Press F10 to exit from the Setup Notice window The next time you open the ThinkPad Setup program you will be prompted to type your password to proceed Hard disk security Your computer supports an enhanced security solution for hard disk drive To protect passwords from unauthorized security attacks several of the latest technologies and algorithms are integrated into UEFI BIOS and hardware design of ThinkPad notebook computers To maximize security do the following 1 Set a power on password as well as a hard disk password for your internal hard disk drive Refer to the procedures in Power on password on page 54 and Hard disk passwords on page 55 For enhanced security a strong password is recommended 2 If a Disk Encryption hard disk drive is installed in your computer be sure to protect the contents of your computer memory from unauthorized access by use of drive encryption software 3 Before you dispose of sell or hand over your computer make sure to delete data stored on it Refer to Notice on deleting data from your hard disk drive on page 60 Note The hard disk drive built into your computer can be protected by UEFI BIOS Disk Encryption hard disk drive Some models contain the Disk Encryption hard disk drive This feature helps to protect your
103. er programs open one of the programs and start the photographing video capturing or videoconferencing function Then the camera will start automatically and the green camera in use indicator will turn on For more information about using the camera with a program refer to the documentation that came with the program If you do not want the camera to be launched automatically when you press F5 or when you use a program press F5 to open the Communications settings window and click the Hide my camera image button to disable the camera Configuring camera settings You can configure the camera settings to meet your needs such as adjusting the quality of the video output To configure the camera settings do the following 1 Press F5 The Communications settings window opens 2 Click the Manage Settings button The Communications Utility window opens 3 In the Communications Utility window configure the camera settings depending on your individual needs Chapter 2 Using your computer 45 Using the optical drive Note Your computer only supports the MultiBurner drive MultiBurner drive This drive can read DVD ROM discs DVD R discs DVD RAM discs DVD RW discs and all types of CDs such as CD ROM discs CD RW discs CD R discs and audio CDs In addition it can record on DVD R discs DVD RW discs type II DVD RAM discs CD RW standard and high speed discs and CD R discs Using a flash media Card Your computer has one
104. erational state after all other methods of recovery have failed Attention When you use recovery media to restore the computer to the factory default settings all the files currently on the hard disk drive will be deleted and replaced by the factory default settings To use recovery media do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into the optical drive 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Notes 1 After restoring your computer to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled applications and device drivers on page 67 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the
105. erprint reader problems 127 Battery and power problems 127 Problems with drives and other ass devices 180 Software problems oe A ae es AB Problems with ports and connectors 132 Chapter 10 Getting HEPR 133 Before you contact Lenovo the abe SS Registering yourcomputer 133 Downloading system updates 133 Recording information 133 Getting help and service 134 Using diagnostic programs 134 Lenovo Support Website 134 CallingLenovo 135 Finding ThinkPad options 135 Purchasing additional services 136 Appendix A IS information wee ne a AST Wireless related tornado I ae en Ve Sa MSL Location of the UltraConnect witale s antennas 138 Locating wireless regulatory notices 139 Export classification notice 139 Electronic emission notices 139 Federal Communications Commission Declaration of Conformity 139 Me aus T renee EU WEEE statements 148 statement 2 2 2 ee ee ee 189 China WEEE statement 2 143 European Union Compliance to the Japan recycling statements 148 Electromagnetic Compatibility Directive 140 Recycling information for Brazil 144 a an en A Battery recycling information for Taiwan 145 ae en ne Battery recy
106. ery do the following e Use the battery until the charge is completely depleted that is use the battery until the battery status indicator starts blinking orange e Recharge the battery completely before using it The battery is fully charged if the battery indicator shows green when the ac power adapter is plugged in e Always use power management features such as power modes screen blank sleep and hibernation Managing your battery power With Power Manager you can adjust your power settings to give you the best balance between performance and power saving For instructions on accessing the Power Manager program see Accessing applications on page 19 For more information about the Power Manager program refer to the Power Manager help information system Power saving modes There are several modes that you can use at any time to conserve power This section introduces each mode and gives tips on the effective use of the battery power Introducing the power saving modes e Screen blank The computer display requires considerable battery power To turn off power to the display do the following 1 Right click the Power Manager battery gauge on the taskbar 2 Select Power off display e Sleep In sleep mode your work is saved to memory and then the hard disk drive and the computer display are turned off When your computer wakes up your work is restored within seconds To put your computer into sleep mode do th
107. es you to display output the same or different on both the computer display and an external monitor Chapter 2 Using your computer 43 Using the Extend desktop function Your computer supports a function named the Extend desktop With the Extend desktop function you can display output on both the computer display and an external monitor You can also display different desktop images on each monitor You can use the Extend desktop function without changing any settings If the function does not work refer to Enabling the Extend desktop function on page 44 to enable it Considerations for using the Extend desktop function e If you want to show DOS full screen while in the Extend desktop mode only the primary display shows DOS the other display is blacked out If your computer has the AMD display adapter you can designate the other display as the primary display by doing the following 1 Right click on the desktop then select Screen resolution 2 Select Extend these displays in Multiple Displays 3 Change the setting to designate the primary display e When an application using DirectDraw or Direct3D is played in full screen mode it is shown only on the primary display e You cannot use the display switching function when you are in the Extend desktop mode Enabling the Extend desktop function To enable the Extend desktop function do the following 1 Connect the external monitor to the monitor connector then conn
108. follow the procedure for Attaching an external monitor on page 42 e With the Extend desktop function you can display output on both the computer display and an external monitor Need to attach or replace a device e See Chapter 6 Replacing devices on page 69 for more information about replacing the devices of your computer You have been using your computer for some time already and it is getting slower e Follow the General tips for preventing problems on page 107 e You can diagnose problems yourself by using the preinstalled software See diagnose problems on page 113 e Check for recovery solutions in Chapter 5 Recovery overview on page 63 Print the following sections and keep them with your computer in case you are unable to access this online user guide when necessary e Installing a new operating system on page 93 e Computer stops responding on page 114 e Power problems on page 128 Special keys and buttons Your computer has several special keys and buttons to help you work more easily and effectively For the Windows 7 operating system the On Screen Display program is preinstalled on your computer to enable you to toggle between the default and standard settings of the ThinkPad F1 F12 key functionality 26 User Guide To toggle the F1 F12 key functionality on the Windows 7 operating system do either of the following e From Control Panel 1 Click Start gt Control Panel
109. for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety and Warranty Guide that comes with your computer Note Phone numbers are subject to change without notice The latest phone numbers are available at http www lenovo com support phone If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Finding ThinkPad options If you want to expand the capabilities of your computer Lenovo has a number of hardware accessories and upgrades to meet your needs Options include memory module storage network cards and port replicators batteries power adapters printers scanners keyboards mice and more You can shop at Lenovo 24 hours a day 7 days a week directly over the World Wide Web All you need is an Internet connection and a credit card Chapter 10 Getting support 135 To shop at Lenovo go to http www lenovo com accessories services index html Purchasing additional services During and after the warranty period you can purchase additional services such as support for Lenovo and non Lenovo hardware operating systems and application programs network setup and services upgraded or extended hardware repair services and custom installation services Service availability and service name might vary by country For more information abou
110. ge of battery power remaining The rate at which you use battery power will determine how long you can use the battery of your computer between charges Because each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors e How much energy is stored in the battery when you begin to work e The way you use your computer how often you access the hard disk drive how bright you make the computer display Using the ac power adapter The power to run your computer can come either from the lithium ion Li ion battery pack provided with it or from ac power through the ac power adapter While you use ac power the battery charges automatically The ac power adapter that comes with your computer has two basic components e The transformer pack that converts ac power adapter for use with the computer e The power cord that plugs into the ac outlet and into the transformer pack Attention Using an improper power cord could cause severe damage to your computer Connecting the ac power adapter To use the ac power adapter do the following Be sure to take these steps in the order in which they are given here 1 Connect the ac power adapter to the power jack of the computer 2 Connect the power cord to the transformer pack 3 Plug the power cord into an electrical outlet Tips on using the ac power adapter e When the ac power adapter is not in use disconnect
111. gement on page 34 e Connecting to the network on page 39 e Using a projector or an external display on page 42 e Using audio features on page 44 e Using an integrated camera on page 45 e Using the optical drive on page 46 e Using a flash media Card on page 46 Registering your computer When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problems In addition some locations offer extended privileges and services to registered users When you register your computer with Lenovo you will also receive the following benefits e Quicker service when you call Lenovo for help e Automatic notification of free software and special promotional offers To register your computer with Lenovo go to http www lenovo com register Then follow the instructions on the screen Frequently asked questions The following are a few tips that will help you optimize the use of your computer To ensure that you receive the best performance from your computer go to the following Web page to find information such as aids for troubleshooting and answers to frequently asked questions http www lenovo com support faq Can I get my user guide in another language e To download the user guide in another language go to http www lenovo com support Then follow the instructions on the screen How to use the batter power m
112. gin bene Installing Windows 7 operating system Installing device drivers Installing the driver for the 4 in j media ert reader Installing Intel Chipset Suppor Windows 2000 XP Vista 7 Installing drivers and SONAE ThinkPad Setup Config menu Date Time menu Security menu Startup menu Restart menu ThinkPad Setup items Updating your system UEFI BIOS ii User Guide 60 61 61 63 63 64 64 64 65 65 65 66 66 66 67 68 69 69 69 71 74 74 77 78 81 84 84 88 93 93 93 94 95 95 95 95 95 96 97 97 98 99 99 105 Chapter 8 Preventing problems 107 General tips for preventing problems 107 Making sure device drivers are current 108 Getting the latest drivers from the Web site 108 Getting the latest drivers using System Updates 2 24 22 2 ee ate a rer 7108 Taking care of your computer 108 Cleaning the cover of your computer 110 Chapter 9 Troubleshooting computer problems 118 Diagnosing problems 113 Troubleshooting 114 Computer stops responding 114 Spills onthe keyboard 115 Error messages 115 Errors without messages 119 Beep errors 120 Memory module problems 120 Networking problems 120 Problems with the De and other pointing devices 122 Display and multimedis ee ee 22 Fing
113. h your computer Travel tips Travel accessories Chapter 4 Security Attaching a mechanical lock Using passwords Passwords and sleep de Typing passwords Power on password Hard disk passwords Supervisor password Hard disk security Using a fingerprint reader 33 34 34 34 35 35 35 36 36 36 37 39 39 39 42 42 42 43 44 45 46 46 46 47 49 49 49 50 51 51 51 52 53 53 53 53 54 54 55 56 58 58 Notice on deleting data from your hard disk drive Using firewalls RE Protecting data against viruses Chapter 5 Recovery overview Creating and using recovery media Creating recovery media Using recovery media bed be be Performing backup and recovery operations Performing a backup operation Performing a recovery operation Using the Rescue and Recovery workspace Creating and using a rescue medium Creating arescue medium Using a rescue medium Reinstalling preinstalled applications ad dagie drivers ee Solving recovery problems Chapter 6 Replacing devices Static electricity prevention Replacing the battery Replacing the hard disk drive Replacing the optical drive ThinkPad Edge E425 ThinkPad Edge E525 Replacing a PCI Express Mini Card for wireless LAN connection Replacing a memory module Replacing the keyboard ThinkPad Edge E425 ThinkPad Edge E525 Chapter 7 Advanced configuration Installing a new operating system Before you be
114. han 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing CR manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate xii User Guide Heat and product ventilation ancer Computers ac power adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands from the palm rest and be careful not to use
115. hard disk drive serviced Chapter 9 Troubleshooting computer problems 117 e Message 2110 Read error on HDDO Main HDD Solution The hard disk drive is not working Have the hard disk drive serviced e Message The power on password prompt Solution A power on password or a supervisor password is set Type the password and press Enter to use the computer refer to Using passwords on page 53 If the power on password is not accepted a supervisor password might have been set Type the supervisor password and press Enter If you still see the same error message have the computer serviced e Message The hard disk password prompt Solution A hard disk password is set Type the password and press Enter to use the computer refer to Hard disk passwords on page 55 e Message Hibernation error Solution The system configuration changed between the time your computer entered hibernation mode and the time it left this mode and your computer cannot resume normal operation Restore the system configuration to what it was before your computer entered hibernation mode If the memory size has been changed re create the hibernation file e Message Operating system not found Solution Verify the following The hard disk drive is correctly installed A startable disc is in the drive If you still see the same error message check the boot sequence using ThinkPad Setup e Message Fan error Solution Cooling fan
116. he Safety and Warranty Guide that comes with your computer Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for Copyright Lenovo 2011 vii customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always make sure that the power is turned off and that the product is unplugged from any power source If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety CAUTION A Hazardous moving parts Keep fingers and other body parts away CAUTION Before replacing any CRUs turn off the computer and wait three to five minutes to let the computer cool before opening the
117. he ac power adapter is not connected Indicators on the screen Caps Lock indicator Caps Lock mode is enabled You can enter all alphabetic characters A Z in uppercase without pressing the Shift key Wireless status indicator Press F9 to enable or disable the wireless features You can quickly change the power state of each feature in the list For information on the wireless features refer to Wireless connections on page 39 Locating important product information This section provides information to help you locate your machine type and model label FCC ID and IC Certification label and the Microsoft Certificate of Authenticity COA label Machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service Chapter 1 Product Overview 13 You can find the machine type and model of your computer in the label as shown below TYPE 0000 000 S N 00 0000 00 00 PRODCT ID 0000000 FCC ID and IC Certification number label There is no FCC ID or IC Certification number for the PCI Express Mini Card shown on the enclosure of your computer The FCC ID and IC Certification number label is affixed on the card installed in the PCI Express Mini Card slot of your computer TX FCC ID and IC Certification number for installed transmitter cards are located under
118. he sleep mode If the problem persists follow the solution for the following problem e Problem The screen is unreadable or distorted Solution Make sure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct To check these settings do the following 1 Right click on the desktop and click Screen resolution 2 Click Advanced Settings 3 Click the Adapter tab 4 Make sure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer 5 Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure the device is working properly If not click the Troubleshoot button Close the Properties window 6 Click the Monitor tab Check whether the color quality is correctly set Make sure other information is also correct 7 Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure the device is working properly If not click the Troubleshoot button e Problem Incorrect characters appear on the screen Solution Did you install the operating system or application program corr
119. hen you press this key the computer display becomes brighter The purpose of this method is to change the brightness level temporarily To change the default brightness level use the Power Manager program or go into Control Panel gt Performance and Maintenance gt Power Options and make changes as desired Wireless radio control key F9 Press this key to enable or disable the built in wireless networking features When you press this key a list of wireless features is displayed You can quickly change the state of each feature on the list Notes If you want to use this button to enable or disable the wireless features the following device drivers must be installed on your computer beforehand e Power Management driver e OnScreen Display Utility e Wireless device drivers For detailed information on the wireless features refer to Wireless connections on page 39 Windows key Press this key to display or hide the Start menu For information about using the Windows key with other keys refer to the help information system of the Windows operating system Numeric keypad You can use this numeric keypad to input numbers quickly Additional shortcut keys Your computer has four additional shortcut keys above the numeric keypad 30 User Guide e Launch calculator e Lock operating system e Open operating system search e Open Computer Using the UltraNav pointing device Your computer comes with the UltraNav pointing de
120. hinkPad Setup Message 0280 Previous boot incomplete Solution Your computer was unable to complete the boot process Turn the computer off then turn it on to start ThinkPad Setup Verify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F10 If you still see the same error code have the computer serviced Message 02D0 System cache error Solution The cache is disabled Have the computer serviced Message 02F4 EISA CMOS not writable Solution Have the computer serviced Message 02F5 DMA test failed Solution Have the computer serviced Message 02F6 Software NMI failed Solution Have the computer serviced Message 02F7 Fail safe timer NMI failed Solution Have the computer serviced Message 1802 Unauthorized network card is plugged in Power off and remove the network card Solution The mini PCI Express network card is not supported on this computer Remove it Message 1803 Unauthorized daughter card is plugged in Power off and remove the daughter card Solution The daughter card is not supported on this computer Remove it Message 1805 Unauthorized Wireless USB card is plugged in Power off and remove the Wireless USB card Solution The Wireless USB card is not supported on this computer Remove it Message 2100 Initialization error on HDDO Main HDD Solution The hard disk drive is not working Have the
121. ht look different from the illustration above Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your fingernail or anything hard e Using or touching the reader with a dirty finger Chapter 4 Security 59 If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet e The reader often fails to enroll or authenticate your fingerprint If your finger has any of the following conditions you might not be able to register or authenticate it e Your finger is wrinkled e Your finger is rough dry or injured e Your finger is very dry e Your finger is stained with dirt mud or oil e The surface of your finger is very different from when you enrolled your fingerprint e Your finger is wet e A finger that has not been enrolled is used To improve the situation try the following e Clean or wipe your hands to remove any excess dirt or moisture from the fingers e Enroll and use a different finger for authentication e f your hands are too dry apply lotion to them Notice on deleting data from your hard disk drive As computers spread into every corner of life they process more and more information
122. ical drive is preinstalled in the bay If it needs to be repaired remove it by doing the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for a few minutes till the inside of the computer cools before you start the following procedures 2 Remove the battery For more information about how to remove the battery refer to Replacing the battery on page 69 3 Close the computer display and turn the computer over 4 Loosen the screw that secures the drive E and remove it H 5 Press the edge of the drive outwards using the tip of a thin screwdriver as shown in the drawing and then pull out the drive J To install a repaired drive or a new one do the following Chapter 6 Replacing devices 77 1 Insert the drive in the bay and then press it firmly to the connector 3 Reinstall the battery For more information about how to reinstall the battery refer to Replacing the battery on page 69 4 Turn the computer over again Connect the ac power adapter and the cables to the computer then turn it on Replacing a PCI Express Mini Card for wireless LAN connection Before you start print these instructions Your computer has a PCI Express Mini Card slot for connection to a wireless LAN To replace the PCI Express Mini Card with a new one read the following prerequisites Prerequisites for the procedure nanoen During electrical storms d
123. includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system For instructions on accessing the Rescue and Recovery program see Accessing applications on page 19 System Update The System Update program helps you keep the software on your computer up to date by downloading and installing software packages ThinkVantage applications device drivers UEFI BIOS updates and other third party applications For instructions on accessing the System Update program see Accessing applications on page 19 ThinkVantage GPS If the PCI Express Mini Card installed in your computer supports GPS your computer can receive signals from GPS satellites and determine its location If your computer is connected to the Internet you can find your location on a real time map provided by Google Maps or Microsoft Bing Maps For instructions on accessing the ThinkVantage GPS program see Accessing applications on page 19 Chapter 1 Product Overview 23 24 User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer components This chapter contains the following topics e Registering your computer on page 25 e Frequently asked questions on page 25 e Special keys and buttons on page 26 e Using the UltraNav pointing device on page 31 e Power mana
124. ing all other electrical cables connected to the computer The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer Laser compliance statement A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure xiv User Guide Mroancen Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Liquid crystal display LCD notice CAUTION For products with mercury containing fluorescent lamps for example non LED e The fluorescent lamp in the liquid crystal display contains mercury dispose of according to local state or federal laws e The LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes if
125. ing support There is more to owning a ThinkPad Notebook than having a powerful portable computer This chapter provides information about getting help and support from Lenovo This chapter contains the following topics e Before you contact Lenovo on page 133 e Getting help and service on page 134 e Purchasing additional services on page 136 Before you contact Lenovo Often you can solve your computer problems by referring to the information in the explanations of error codes running the diagnostic programs or by consulting the ThinkPad Web site Registering your computer To register your ThinkPad products with Lenovo go to http www lenovo com register This can help authorities return your computer to you if it is lost or stolen Registering your computer also enables Lenovo to notify you about possible technical information and upgrades For more information about registering your computer refer to Registering your computer on page 25 Downloading system updates Downloading updated software might resolve problems you experience with your computer To download updated software go to the following Web site and follow the instructions on the screen http www lenovo com ThinkPadDrivers Recording information Before you talk to a Lenovo representative record the following important information about your computer Recording problem symptoms and details Collect the answers to the questions be
126. ion System Fingerprint Software Lenovo Solutions Center Lenovo ThinkVantage Tools Lenovo ThinkVantage Toolbox Message Center Plus Password Manager Power Manager Product Recovery Rescue and Recovery System Update ThinkVantage GPS Chapter 2 Using your computer Registering your computer Frequently asked questions Special keys and buttons ThinkPad Edge E425 special Kaps Thinkpad Edge E525 special keys Using the UltraNav pointing device Using the TrackPoint pointing device Copyright Lenovo 2011 vi vii vii Using the touch pad Using the UltraNav pointing device and an external mouse Adding the UltraNav icon in the Windows notification area Power management Checking battery status Using the ac power adapter Charging the battery Maximizing battery life Managing your battery power Power saving modes Handling the battery Connecting to the network Ethernet connections Wireless connections i Using a projector or an external display Changing display settings Connecting a i or an external display carer Using dual displays Using audio features Using an integrated camera Using the optical drive Using a flash media Card Inserting a flash media card Removing a flash media card Chapter 3 You and your computer Accessibility and comfort Ergonomic information Auer Adjusting your computer to fit you Accessibility information Traveling wit
127. isk drive only if you upgrade it or have it repaired The connectors and slot of the hard disk drive were not designed for frequent changes or drive swapping Prerequisites for the procedure When replacing the drive be sure to follow the precautions Attention When you are handling a hard disk drive e Do not drop the drive or subject it to physical shocks Put the drive on a material such as soft cloth that absorbs any physical shocks e Do not apply pressure to the cover of the drive e Do not touch the connector The drive is very sensitive Incorrect handling can cause damage and permanent loss of data Before removing the hard disk drive make a backup copy of all the information on it and then turn the computer off Never remove the drive while the system is operating in sleep mode or in hibernation mode Replacement instructions To replace the hard disk drive do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn the computer over Chapter 6 Replacing devices 71 3 Remove the battery For more information about how to remove the battery refer to Replacing the battery on page 69 4 Loosen the screws fl and then remove the cover EZ 72 User Guide 6 Remove the hard disk drive by lifting the tab 7 Place the new hard disk drive into the hard disk drive bay Chapter 6 Replacing devices 73 9
128. ista 7 Before you begin the installation copy all the subdirectories and files in the C SWTOOLS directory to a removable storage device to avoid losing files during the installation To install Intel Chipset Support for Windows 2000 XP Vista 7 do the following 1 Restore the C SWTOOLS folder from the backup copy you made before the installation 2 Run the infinst_autol exe file in the C SWTOOLS DRIVERS INTELINF directory Installing drivers and software The device drivers are provided in the C SWTOOLS DRIVERS directory on your hard disk drive You will also need to install application software which is provided in the C SWTOOLS APPS directory on your hard disk drive To do this refer to the instructions in Reinstalling preinstalled applications and device drivers on page 67 Note If you cannot find the Supplement files device drivers and application software you need on your hard disk drive or if you want to receive updates and the latest information about them go to the ThinkPad Web site at http www lenovo com ThinkPadDrivers ThinkPad Setup Your computer comes with the ThinkPad Setup program to enable you to select various setup parameters To start ThinkPad Setup do the following 1 To protect yourself against accidental loss of data back up your computer registry See Performing backup and recovery operations on page 64 2 If the diskette drive is connected to the computer remove any diskette f
129. it over copper A wireless LAN problem e Problem You cannot connect using the built in wireless network card Solution Make sure that your wireless LAN driver is the latest version installed Check the Web site and confirm the driver version supported by Access Connections is the latest documented in the readme file Make sure that your computer is within range of a wireless access point Make sure that the wireless radio is enabled by double clicking the Access Connections icon on the taskbar Note For instructions on how to display the Access Connections status icon and the wireless status icon in the Windows notification area refer to the Access Connections help information system Check Network Name SSID and your encryption information Use the Access Connections program to verify this case sensitive information Bluetooth problems e Problem Sound does not come from the Bluetooth headset or headphone but comes from the local speaker even though the headset or headphone is connected using a Headset profile or AV profile Solution Do the following 1 Exit the application that uses the sound device for example Windows Media Player 2 Open Control Panel by clicking Start gt Control Panel and click Hardware and Sound gt Sound then select the Playback tab 3 If you are using a Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using an AV profile select Stereo Audio and cli
130. k drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of optical drives Creating a rescue medium This section provides instructions on how to create a rescue medium To create a rescue medium do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 Inthe Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc or a USB hard disk drive 5 Click OK and follow the instructions on the screen to create a rescue medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created e If you have created a rescue medium using a disc use the following instructions to use the rescue medium 66 User Guide 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu opens release the F12 key 3 On
131. kPad notebook computers feature an integrated diversity antenna system built into the display for optimal reception enabling wireless communication wherever you are Antenna location Wireless LAN antenna auxiliary The auxiliary antenna connected to the wireless LAN feature is located at the top left corner of the computer display H Wireless LAN antenna main The main antenna connected to the wireless LAN feature is located at the top right corner of the computer display 138 User Guide Locating wireless regulatory notices For more information about the wireless regulatory notices refer to the Regulatory Notice shipped with your computer If your computer is shipped without the Regulatory Notice you can find it on the Web site at http www lenovo com ThinkPadUserGuides Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices The following information refers to the ThinkPad Edge E425 and E525 machine types 1198 and 1200 Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 ofthe FCC Rules These limits are designed to provide reasonable protection ag
132. l audio device or video monitor such as an HDTV Gi Combo audio jack To listen to the sound from your computer connect a headphone or a headset that has a 3 5 mm 4 pole plug to the combo audio jack Notes e f you are using a headset with a function switch for example a headset for an iPhone mobile digital device do not press this switch while using the headset If you press it the headset microphone will be disabled and the internal microphone will be enabled instead e The combo audio jack does not support a conventional microphone For more information about the audio devices supported by the combo audio jack see Using audio features on page 44 Media card reader slot Depending on the model your computer might have a media card reader slot The media card reader supports the following four types of cards e SD cards e SDHC cards e SDXC cards 8 User Guide e MultiMediaCards Note Your computer does not support the Content Protection for Recordable Media CPRM feature for SD cards For details refer to the instructions in Using a flash media Card on page 46 Bottom view Figure 5 ThinkPad Edge E425 and E525 bottom view Battery E Memory upgrade slot EJ Hard disk drive EJ PCI Express Mini Card slot for wireless LAN El Battery Use your computer with battery power whenever ac power is unavailable By installing an extended life battery available as an option you can extend the operating tim
133. lbox program The Lenovo ThinkVantage Toolbox program enables you to view symptoms of computer problems and find solutions for them It also includes automatic notification when action is required computing assistance advanced diagnostics and diagnostic history If the Lenovo ThinkVantage Toolbox program is available on your computer do either of the following to run the program e For Window 7 Click Start gt Control Panel gt System and Security gt Lenovo System Healthy and Diagnostics Copyright Lenovo 2011 113 When the application is launched select a diagnostic test to run If there is any problem besides the error messages a guidance also will be displayed to guide you to fix the problem For additional information refer to the ThinkVantage Toolbox help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative Using the Lenovo Support Web site If your computer has neither the Lenovo Solution Center program nor the Lenovo ThinkVantage Toolbox program installed go to http www lenovo com diagnose for the latest information on diagnostics for your computer Note Running any test might take up to several minutes or longer Make sure that you have time to run the entire test Do not interrupt the test while it is running Troub
134. leshooting If your computer has an error it typically displays a message or an error code or a beep sounds when you turn it on When you experience a problem refer to the corresponding sections in this topic to try to solve the problem by yourself Computer stops responding Print these instructions now and keep it with your computer for reference later If your computer is completely unresponsive you cannot use the UltraNav pointing device or the keyboard do the following 1 Push and hold the power switch until the computer turns off After the computer is turned off restart by pressing the power switch If it does not turn on continue to step 2 Note Do not remove the battery and ac power to reset the computer 2 While the computer is turned off remove all power sources from the computer battery and ac power Hold down the power button for 10 seconds Plug in the ac power while keeping the battery out of the computer If the computer does not turn back on continue to step 3 Note Once the computer starts up and enters Windows environment use the proper shutdown procedure to turn the computer off Once the computer is off reattach the battery and restart the computer If the computer does not start with the battery reattached remove the battery and again start with step 2 If the computer starts with ac power but does not start when the battery is attached call the Customer Support Center for support 3 While the machi
135. level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Copyright Lenovo 2011 137 Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes they are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use of integrated wireless cards may be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas may for example include e Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization such as an airport or a hospital you are encouraged to ask for authorization to use integrated wireless cards prior to turning on the computer Location of the UltraConnect wireless antennas Thin
136. loading the desktop configuration after the POST is completed check the following items 1 Go to the Lenovo Support Web site at http www lenovo com support and search for the error message 2 Go to the Microsoft Knowledge Base homepage at http support microsoft com and search for the error message Sleep and hibernation problems e Problem The computer enters sleep mode unexpectedly Solution If the processor overheats the computer automatically enter sleep mode to allow the computer to cool and to protect the CPU and other internal components Check the settings for sleep mode using Power Manager e Problem The computer enters sleep mode the sleep indicator turns on immediately after the POST Solution Make sure that The battery is charged The operating temperature is within the acceptable range Refer to Features on page 15 Specifications on page 18 and Operating environment on page 18 Chapter 9 Troubleshooting computer problems 129 If the battery is charged and the temperature is within range have the computer serviced e Problem The message critical low battery error is displayed and the computer immediately turns off Solution The battery power is getting low Connect the ac power adapter to the computer and plug it into an electrical outlet or replace the battery with a charged one e Problem The computer display remains blank after you press Fn to return from sleep mode
137. low before you call for help Then you will be able to get help as quickly as possible e What is the problem Is it continuous or intermittent e Is there an error message What is the error code if any e What operating system are you using Which version e Which software applications were running at the time of the problem e Can the problem be reproduced If so how Recording system information The serial number label is on the bottom of your computer Record the machine type and the serial number e What is the name of your Lenovo product e What is the machine type e What is the serial number Copyright Lenovo 2011 133 Getting help and service If you need help service technical assistance or just want more information about Lenovo products you will find a wide variety of sources available from Lenovo to assist you This section contains information about where to go for additional information about Lenovo and our products what to do if you experience a problem with your computer and whom to call for service should it be necessary Information about your computer and preinstalled software if any is available in the documentation that comes with your computer That documentation includes printed books online books readme files and help files In addition information about Lenovo products is available on the World Wide Web Microsoft Service Packs are the latest software source for Windows product updates The
138. ls that enable you to see the screen clearly Press Fn Home or End to adjust display brightness Head position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your desired posture Arm and hand position If available utilize chair arm rests or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxed and neutral horizontal position Type with a soft touch without pounding the keys Leg position Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest What if you are traveling It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision The visual display screens of ThinkPad notebook computers are designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a visio
139. ly or permanently changing the startup device sequence For more information about the ThinkPad Setup program see ThinkPad Setup on page 95 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use 68 User Guide Chapter 6 Replacing devices You can increase the capacity of the memory or the hard disk drive by replacing the original built in device with an optional one Or if you need to you can replace the PCI Express Mini Card by following the procedures in this chapter This chapter provides information on the following topics e Static electricity prevention on page 69 e Replacing the battery on page 69 e Replacing the hard disk drive on page 71 e Replacing the optical drive on page 74 e Replacing a PCI Express Mini Card for wireless LAN connection on page 78 e Replacing a memory module on page 81 e Replacing the keyboard on page 84 Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option or a CRU do not open the static protective package containing the part until the instructions direct you to install it When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid st
140. m on page 21 e Fingerprint Software on page 21 e Lenovo Solutions Center on page 21 e Lenovo ThinkVantage Tools on page 22 e Lenovo ThinkVantage Toolbox on page 22 e Message Center Plus on page 22 e Password Manager on page 22 e Power Manager on page 22 e Product Recovery on page 23 e Rescue and Recovery on page 23 e System Update on page 23 e ThinkVantage GPS on page 23 Note To learn more about ThinkVantage Technologies and other computing solutions offered by Lenovo go to http www lenovo com support Accessing applications You can access applications from the Lenovo ThinkVantage Tools program or from Control Panel e Access applications from the Lenovo ThinkVantage Tools program Click Start gt All Programs gt Lenovo ThinkVantage Tools Double click an application icon to access the application Note If an application icon in the Lenovo ThinkVantage Tools application navigation window is dimmed it indicates that you need to install the application manually To install the application manually double click Chapter 1 Product Overview 19 the application icon Then follow the instructions on the screen When the installation process completes the application icon will be activated Table 1 Applications in the Lenovo ThinkVantage Tools program application Cid oem Lenovo ThinkVantage Toolbox System Health and Diagnostics or Lenovo Solution C
141. monitor and the computer o Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Click Advanced Settings Click the Monitor tab Select the correct screen refresh rate N O9 I e Problem Wrong characters appear on the screen Solution Did you follow the correct procedure in installing the operating system or application program If you did have the external monitor serviced e Problem The Extend desktop function does not work Solution Enable the Extend desktop function by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet Turn on the external monitor and the computer Right click on the desktop and click Screen resolution Click the Monitor 2 icon Select Extend these displays for multiple displays Click the Monitor 1 icon for the primary display the computer display Select the resolution of the primary display Click the Monitor 2 icon for the external monitor Select the resolution of the secondary display O O AN DOO KW PD Set the relative position of each monitor by dragging its icon You can set the monitors in any relative position but the icons must touch each other 4 k Click OK to apply the changes
142. monitor type is 12 13 14 15 correct If it is click OK to close the window otherwise do the following If more than one monitor type is displayed select Generic PnP Monitor or Generic Non PnP Monitor Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation Click the Driver tab 10 11 Click Update Driver Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer Clear the Show compatible hardware check box Select your monitor manufacturer and model After updating the driver click Close Set Resolution 124 User Guide Note To change the color settings select the Monitor tab then set Colors 16 Click OK e Problem The screen is unreadable or distorted Solution Make sure that the monitor information is correct Refer to the Solution to Problem You cannot set a higher resolution than the present one on your external monitor on page 124 Make sure that the appropriate monitor type is selected Refer to the Solution to Problem You cannot set a higher resolution than the present one on your external monitor on page 124 Make sure that an appropriate refresh rate is selected by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external
143. mory module refer to Replacing a memory module on page 81 2 Check for error messages during startup Follow the appropriate corrective actions for Power on self test POST error messages see Error messages on page 115 3 Verify that the latest UEFI BIOS for your model has been installed 4 Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed For details refer to the instructions in Replacing a memory module on page 81 5 Run diagnostic programs See Diagnosing problems on page 113 Networking problems The following are the most common networking problems Ethernet problems e Problem Your computer cannot connect to the network Solution Make sure that The cable is installed properly The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable You are using the correct device driver 1 Click Start gt Control Panel gt Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 If the mark is to the left of the adapter name under Network adapters you might not use the correct
144. mputer over while the ac power adapter is plugged in This could break the adapter plug Carry your computer properly Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Handle storage media and drives properly If your computer comes with an optical drive do not touch the surface of a disc or the lens on the tray Wait until you hear the CD or DVD click into the center pivot of the drive before closing the tray When installing the hard disk drive or optical drive follow the instructions shipped with your hardware and apply pressure only where needed on the device Turn off your computer if you are replacing the hard disk drive When replacing the primary hard disk drive reattach the cover of the drive slot Chapter 8 Preventing problems 109 e Store your external and removable hard disk or optical drives in the appropriate containers or packaging when they are not being used e Before you install any of the following devices touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the device Memory module PCI Express Mini Card Memory card such as SD card SDHC card SDXC card and MultiMediaCard Note Not all listed devices are included in your computer
145. n care specialist for advice Adjusting your computer to fit you Refer to the following tips to improve performance and achieve greater comfort Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Following the instructions in Ergonomic information on page 49 and practicing active sitting are the best ways to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is a light and mobile system remember that it can easily be repositioned on your working surface to accommodate many posture modifications you might wish to make Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommodate your preferences for comfort If your work area is not in an office setting be sure to take special note of employing active sitting and utilizing work breaks Note that there are many ThinkPad product solutions available to help you modify and expand your computer to best suit your needs Access the following Web site to view some of these options http www lenovo com accessories services index html Explore your options for docking solutions and external products that can provide the adjustability and features that you want
146. ne is off remove all sources of power from the machine battery and ac power Remove all external devices that are attached to your computer keyboard mouse printer scanner and so on Repeat step 2 If step 2 is unsuccessful continue to step 4 Note The following steps involve removing static sensitive components from your computer Make sure that you are properly grounded and remove all sources of power attached to the computer If you are uncomfortable or unsure about removing components call the Customer Support Center for assistance 4 While the computer is off remove all sources of power and external hardware Refer to the procedure in Replacing a memory module on page 81 on how to remove and reseat the memory modules Remove any non original memory module added to your computer After removing the extra memory module and reseating the original memory module repeat step 2 If the computer still does not turn on consult the user s reference guide for other customer replaceable components that are attached to your computer 114 User Guide If the computer still does not start up call the Customer Support Center and a Customer Support specialist will assist you Spills on the keyboard With a mobile computer there are increased chances of spilling liquids on the keyboard Because most liquids conduct electricity liquid spilled on the keyboard could create numerous short circuits potentially causing irreparable damage to yo
147. ng the connectors H and EJ downwards 86 User Guide 2 Insert the keyboard Make sure that the rear edge of the keyboard is under the frame as shown by the arrows 3 Slide the keyboard as shown by the arrows 4 Reinstall the screws and EZ Chapter 6 Replacing devices 87 5 Reinstall the computer cover Then tighten the screws H 6 Reinstall the battery For more information about how to reinstall the battery refer to Replacing the battery on page 69 7 Turn the computer over again Connect the ac power adapter and cables to the computer then turn it on ThinkPad Edge E525 Removing the keyboard To remove the keyboard do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for a few minutes till the inside of the computer cools before you start the following procedures 2 Close the computer display and turn the computer over 3 Remove the battery For more information about how to remove the battery refer to Replacing the battery on page 69 4 Loosen the screws fl and then remove the cover EZ 88 User Guide 5 Remove the screws Ef and EZ 6 Push hard in the direction shown by the arrows Jin the drawing to unlatch the front side of the keyboard The keyboard will open up slightly i Chapter 6 Replacing devices 89 7 Remove the cables H and Ef by flipping the connectors E and E upwards Now the keyboar
148. ng the hard disk drive with a hammer or magnetically by means of strong magnetic power thus making the data unreadable But we recommend that you make use of the software payware or service pay service specifically developed for the purpose 60 User Guide For disposing of data on the hard disk drive Lenovo provides the Secure Data Disposal tool To download the application go to http www lenovo com support Note Running the application will take a couple of hours Using firewalls If your system is preintalled with a firewall program it protects against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help information system that comes with the program Protecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more information about how to use your antivirus software refer to the help information system of your antivirus software Chapter 4 Security 61 62 User Guide Chapter 5 Recovery overview This chapter provides info
149. novo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 FE Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Appendix A Regulatory information 139 European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices CE German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung de
150. novo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measur
151. o not connect the cable to or disconnect it from the telephone outlet on the wall 78 User Guide Manor Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing a PCI Express Mini Card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card Replacing a PCI Express Mini Card 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for a few minutes till the inside of the computer cools before you start the following procedures 2 Close the computer display and turn the computer over 3 Remove the battery For more information about how to remove the battery refer to Replacing the battery on page 69 4 Loosen the screws and then remove the cover H 5 If a tool for removing connectors is included in the package with the new card use it to disconnect the cables from the card If no such tool is included disconnect the cables by picking up the connectors with your fingers and gently unplugging them Chapter 6 Replacing devices 79 6 Remove the screw The card pops up H Remove the card 7 Align the contact edge of the new PCI Express Mini Card with the corresponding socket Pivot the card until you can snap it into pl
152. oblems Problem An application does not run correctly Solution Make sure that the problem is not being caused by the application Check that your computer has the minimum required memory to run the application Refer to the manuals supplied with the application Check the following e The application is designed to operate with your operating system e Other applications run correctly on your computer e The necessary device drivers are installed e The application works when it is run on some other computer If an error message is displayed while you are using the application program refer to the manuals supplied with the application If the application still does not run correctly contact your place of purchase or a service representative for help Problems with ports and connectors The following are the most common ports and connectors problems USB problems e Problem A device connected to the USB connector does not work Solution Open the Device Manager window Make sure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct Click Start gt Control Panel gt Hardware and Sound Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Refer to Diagnosing problems on page 113 and run a diagnostic test of the USB connector 132 User Guide Chapter 10 Gett
153. oduct has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs available that apply to your hardware available The following items are not covered e Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Note All warranted parts contain a 7 character identification in the format FRU XXXXXXX Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product see Warranty information in the Safety and Warranty Guide that comes with your computer If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Ensure that you have downloaded the most current drivers and system updates run diagnostics and recorded information before you call When calling for technical assistance have the following information available e Machine Type and Model e Serial numbers of your computer monitor and other components or your proof of purchase e Description of the problem e Exact wording of any error messages e Hardware and software configuration information
154. of handling audio i Power switch Use the power switch to turn on the computer To turn off your computer use the Start menu shutdown option If you cannot turn off the computer by this method press and hold the power switch for 2 seconds If your computer stops responding and you cannot turn it off press and hold the power switch for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery The power switch also can be programmed through Power Manager to shut down the computer or put it into sleep or hibernation mode B Fingerprint reader Your computer might have an integrated fingerprint reader The fingerprint authentication technology enables you to use your fingerprint to start the computer and access the ThinkPad Setup program For details refer to the instructions in Using a fingerprint reader on page 58 System status indicators illuminated ThinkPad logo Your computer has two system status indicators one on the outer lid of your computer and the other on the palm rest The illustration above shows the one on the palm rest For details see System status indicators on page 12 E Built in stereo speaker right Built in stereo speaker left The stereo speakers are built into your computer For details refer to the instructions in ThinkPad Edge E425 special keys on page 27 UltraNav pointing device EZ TrackPoint pointing stick TrackPoint buttons Touch pad
155. ogram and restart the system select Restart from the ThinkPad Setup program main menu The following submenu is displayed e Exit Saving Changes Restart the system after saving the changes e Exit Discarding Changes Restart the system without saving the changes e Load Setup Defaults Load the default setting that was in effect at the time of purchase e Discard Changes Discard the changes e Save Changes Save the changes ThinkPad Setup items This topic provides detailed explanations on the following ThinkPad Setup program menu items e Config menu items on page 100 e Security menu items on page 102 e Startup menu on page 104 Note Some items are displayed on the menu only if the computer supports the corresponding features Notes e Enabled means that the function is configured e Disabled means that the function is not configured e Default values are in boldface Chapter 7 Advanced configuration 99 Config menu items Table 4 Config menu items Network Ethernet LAN Option ROM Disabled Loads the Ethernet LAN Enabled Option ROM to enable startup from an integrated network device Wireless LAN and WiMAX If you select On the Radio internal wireless radio is turned on If you select Off the internal wireless radio is turned off USB UEFI Support Disabled Enables or disables boot E l support for USB diskette se and USB CD ROM Always On USB Disabled If you select Disabled
156. om the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace on page 65 Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations even if you cannot start the Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive e Restore you
157. omputer and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you For more information about how to use System Update refer to System Update on page 23 Taking care of your computer Although your computer is designed to function reliably in normal work environments you need to use common sense in handling it By following these important tips you will get the most use and enjoyment out of your computer 108 User Guide Be careful about where and how you work Bes Your computer has an Ethernet connector To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags Keep your computer away from magnets activated cellular phones electrical appliances or speakers within 13 cm or 5 inches Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F Some appliances such as certain portable desktop fans or air purifiers can produce negative ions Ifa
158. open Make sure that the computer is turned on and that the drive connector is firmly connected to the computer If the tray still does not open make sure that the computer is running and insert the end of a straightened paper clip into the emergency eject hole The tray will open e Problem An optical medium such as a CD a DVD or a CD RW cannot be read Solution Make sure that the CD DVD or CD RW is not dirty If it is clean it with a cleaner kit Test another CD DVD or CD RW If the computer can read the other CD DVD or CD RW the first CD DVD or CD RW might be defective Make sure that the CD DVD or CD RW is loaded on the center pivot of the drive with the label side up You should hear a click Make sure that the CD DVD or CD RW is in one of the following formats Music CD CD ROM or CD ROM XA Multisession photo CD Video CD DVD ROM DVD video e Problem The computer cannot play a CD or the sound quality is not good Solution Be sure that the disk meets the standards for your country Usually a disk that meets the local standards is marked with a CD logo on the label If you use a disc that does not meet these standards we cannot guarantee that it will play or that if it does play the sound quality will be good Chapter 9 Troubleshooting computer problems 131 e Problem WinDVD8 has an HD DVD tab but cannot use it Solution Your computer does not support an HD DVD drive Software pr
159. or To improve signal strength move your system closer to the wireless access point u Ben Power to the wireless radio is on The signal strength of the wireless connection is marginal ait u Power to the wireless radio is on The signal strength of the wireless connection is excellent Note For more information about the Access Connections Gauge see the Access Connections help information system Access Connections icon and wireless status icon The Access Connections icon displays general connection status The wireless status icon displays the signal strength and status of your wireless connection You can find more detailed information about the signal strength and status of your wireless connection either by opening Access Connections or by double clicking the Access Connections wireless status icon on the taskbar Note To display the Access Connections icon and wireless status icon click Show hidden icons on the taskbar To add the icons to the taskbar permanently click Customize and proceed to customize the settings For more information about the icons see the Access Connections help information system e Access Connections icon states a No location profile is active or none exists 2 Current location profile is disconnected a Current location profile is connected e Wireless status icon states wireless LAN Power to the wireless radio is off Bil Power to the wireless radio is on No association
160. ore effectively e To conserve power or to suspend operation without exiting applications or saving files see Power saving modes on page 36 Copyright Lenovo 2011 25 e To achieve the best balance between performance and power saving create and apply power plans by use of Power Manager e If your computer will be turned off for an extended period of time you can prevent battery power from draining by removing the battery Look for more information about using the battery in Power management on page 34 How to securely dispose of data stored on the hard disk drive e Study the Chapter 4 Security on page 53 to find out how you can protect your computer from theft and unauthorized use e Before you dispose of the data on the hard disk drive be sure to read Notice on deleting data from your hard disk drive on page 60 Is getting connected in different locations a challenge e To troubleshoot a wireless networking issue go to http www lenovo com support faq e Take advantage of the networking features by use of the Access Connections program e To learn more about using the wireless features of your computer refer to Wireless connections on page 39 e To travel more confidently be sure to check the tips in Traveling with your computer on page 51 e Press F9 to enable or disable the wireless features Need to give presentations or attach an external monitor often e Make sure that you
161. orized ThinkPad repair technician should disassemble and repair your computer e Do not modify or tape the latches to keep the display open or closed Cleaning the cover of your computer Occasionally clean your computer by doing the following 1 Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent 2 Absorb the diluted detergent into a sponge 3 Squeeze excess liquid from the sponge 4 Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip 110 User Guide oO ON OD 0 Wipe the surface to remove the detergent Rinse the sponge with clean running water Wipe the cover with the clean sponge Wipe the surface again with a dry soft lint free cloth Wait for the surface to dry completely and remove any fibers from the cloth Cleaning your computer keyboard To clean the computer keyboard do the following 1 2 Apply some isopropyl rubbing alcohol to a soft dust free cloth Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth might hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys Allow to dry To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer
162. ou can quickly change the state of each feature on the list Notes If you want to use this button to enable or disable the wireless features the following device drivers must be installed on your computer beforehand e Power Management driver e OnScreen Display Utility e Wireless device drivers For detailed information on the wireless features refer to Wireless connections on page 39 H Windows key Press this key to display or hide the Start menu For information about using the Windows key with other keys refer to the help information system of the Windows operating system 28 User Guide Note Though your keyboard comes with a ThinkLight icon on the space key the ThinkLight light function is not available on ThinkPad E425 models Thinkpad Edge E525 special keys Your computer has several special keys EX E and EJ To take advantage of each function directly press the desired key Notes To use F1 F12 as standard function keys do either of the following e In the keyboard properties window click the ThinkPad F1 F12 keys tab select Legacy and then click OK e On the ThinkPad Setup program main menu select Config gt Keyboard Mouse Change to F1 F12 keys gt Legacy Volume and mute keys To quickly adjust the volume of the sound from your computer mute the sound entirely set the microphone to mute or control the video output from the integrated camera press one of the following keys Speaker mute F
163. overrides the power on password e f both a supervisor password and a power on password are set you can do the following only if you have the supervisor password Deleting the power on password Changing or deleting the supervisor password Enabling or disabling the Internal Network Option ROM feature Changing date and time Enabling or disabling the Lock UEFI BIOS Setting feature Enabling or disabling the Password at unattended boot feature Specifying the minimum length for power on passwords and hard disk passwords Enabling or disabling the Boot Device List F12 Option feature Enabling or disabling the Boot Order Lock feature Enabling or disabling the Flash BIOS Updating by End Users feature Enabling or disabling the internal Network device Enabling or disabling the internal Wireless device Enabling or disabling the internal Bluetooth device Enabling or disabling the Security mode Enabling or disabling the fingerprint reader priority Erasing the fingerprint data Notes e The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier e By enabling the Lock UEFI BIOS Settings on the Password menu when you set the supervisor password you make it impossible for anyone but you to make changes Setting changing or removing a supervisor password Only a system administrator will be able to apply this procedure 1 Print thes
164. ovo ThinkVantage Toolbox Message 0231 System RAM error Solution The system RAM failed Test your computer memory with Lenovo ThinkVantage Toolbox If you added a memory module just before turning the computer on reinstall it Then test the memory with Lenovo ThinkVantage Toolbox Message 0232 Extended RAM error Solution The extended RAM failed Test your computer memory with Lenovo ThinkVantage Toolbox If you have added a memory module just before turning the computer on reinstall it Then test the memory with Lenovo ThinkVantage Toolbox Message 0250 System battery error Solution The backup battery which is used to preserve the configuration information such as the date and time while the computer is tuned off is depleted Replace the battery and run ThinkPad Setup to verify the configuration If you still have a problem have the computer serviced 116 User Guide Message 0251 System CMOS checksum bad Solution The system CMOS might have been corrupted by an application program The computer uses the default settings Run ThinkPad Setup to reconfigure the settings If you still see the same error code have the computer serviced Message 0260 System timer error Solution Have the computer serviced Message 0270 Real time clock error Solution Have the computer serviced Message 0271 Date and time error Solution Neither the date nor the time is set in the computer Set the date and time using T
165. ow is opened and the camera preview is turned on From this window you can change the camera and audio settings Display management keys Switching the display output location F6 Press this key to switch between the computer display and an external monitor The following options will be displayed e Computer display only LCD e Computer display and external monitor same image e Computer display and external monitor the Extend desktop function e External monitor only Note To switch between the computer display and an external monitor the Windows P key combination is also available Display brightness down F7 When you press this key the computer display becomes dimmer The purpose of this method is to change the brightness level temporarily To change the default brightness level use the Power Manager program or go into Control Panel gt Performance and Maintenance gt Power Options and make changes as desired Display brightness up F8 When you press this key the computer display becomes brighter The purpose of this method is to change the brightness level temporarily To change the default brightness level use the Power Manager program or go into Control Panel gt Performance and Maintenance gt Power Options and make changes as desired Wireless radio control key F9 Press this key to enable or disable the built in wireless networking features When you press this key a list of wireless features is displayed Y
166. press and release the F11 key when turning on the computer When you hear beeps or see a logo screen release the F11 key 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 68 4 Do one of the following e To rescue files from your hard disk drive or from a backup click Rescue files and follow the instructions on the screen e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Notes 1 After restoring your hard disk drive to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled applications and device drivers on page 67 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Creating and using a rescue medium With a rescue medium such as a disc or a USB hard dis
167. pts you to set the master hard disk password Click Continue 16 A window for typing the new master hard disk password opens Type your new password in the Enter New Password field 17 Press Enter once to move to the next line Retype the password you just entered to verify it 18 Commit any password to memory Chapter 4 Security 55 Attention You might want to note your passwords and keep them in a safe place Otherwise if you forget the user password or both user and master passwords Lenovo cannot reset your passwords or recover data from the hard disk drive You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service 19 Press F10 to exit In the Setup Notice window select Yes The next time you turn on your computer you will have to type the user or master hard disk password in order to start your computer and get access to your operating system Changing or removing a hard disk password Follow steps 1 through 7 in Setting a hard disk password on page 55 typing your password to get access to the ThinkPad Setup program To change or remove the User hard disk password do the following e To change the hard disk password type the current password in the Enter Current Password field Then type the new password in the Enter New Password field and retype the password you just entered to
168. puter keyboard might look different from the illustration above E Always On USB connector EI Optical drive EB Power jack EI Security keyhole Always On USB connector The Always On USB connector is used for connecting devices compatible with a USB interface such as a printer or a digital camera 6 User Guide By default even if your computer is in sleep mode the Always On USB connector still enables you to charge some devices such as iPod iPhone and BlackBerry smartphones by attaching the devices to the connector However with the ac power adapter attached if you want to charge these devices when your computer is in hibernation mode or powered off you will need to open the Power Manager program and configure corresponding settings to enable the Always On USB connector For details about how to enable the Always On USB connector refer to the on line help of the Power Manager program Note Your computer is compatible with USB 1 1 and 2 0 H Optical drive Your computer has a slot for an optical drive EJ Power jack The ac power adapter cable connects to the computer power jack to provide power to the computer and charge the battery An indicator to the left of the connector shows the status of ac power When the ac power adapter is connected the indicator is lit If a battery is installed in the computer the indicator is green when the battery charges E Security keyhole Your computer comes with a security keyhol
169. r Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung
170. r hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings If you have multiple partitions on your hard disk drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following Chapter 5 Recovery overview 65 1 Make sure the computer is turned off 2 Repeatedly
171. r is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn e Do not place the ac power adapter in contact with any part of your body while it is in use e Never use it to warm your body To avoid spills and the danger of electrical shock keep liquids away from your computer Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mouse a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subjected to treatment that could interfere with the operation of your computer Copyright Lenovo 2011 v Protect your computer and data when moving it Before moving a computer equipped with a hard disk drive do one of the following and make sure that the power switch is off or is blinking e Turn it off e Put it in sleep mode e Press it in hibernation mode This will help to prevent damage to the computer and possible loss of data Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Use a quality carrying case that provides adequate cushioning and protection Do not pack your computer in a tightly packed suitcase or bag Before putting your computer in a carrying case make sure that
172. r is very dry Your finger is stained with dirt mud or oil The surface of your finger is very different from when you enrolled your fingerprint Your finger is wet A finger that has not been enrolled is used To improve the situation try the following Clean or wipe your hands to remove any excess dirt or moisture from the fingers Enroll and use a different finger for authentication If your hands are too dry apply lotion to them Battery and power problems This section tells what to do if you have a battery and power problem This section includes five topics Battery ac power adapter Power Power button Startup and Sleep and hibernation Check these topics to find the related information Battery problems Problem The battery pack cannot be fully charged by the power off method in the standard charge time for your computer Solution The battery pack might be over discharged Do the following 1 Turn off the computer 2 Make sure that the over discharged battery pack is in the computer 3 Connect the ac power adapter to the computer and let it charge Chapter 9 Troubleshooting computer problems 127 If a quick charger is available use it to charge the over discharged battery pack If the battery pack cannot be fully charged in 24 hours use a new battery pack Problem Your computer shuts down before the battery status indicator shows empty or your computer operates after the battery st
173. r more If the system is still not reset remove the ac power adapter and the battery e Problem Your computer does not enter sleep or hibernation mode Solution Check whether any option has been selected to disable your computer from entering sleep or hibernation mode If your computer tries to enter sleep mode but the request is rejected the device in the USB connector might be disabled If this occurs do a hot unplug and plug operation for the USB device e Problem The battery discharges slightly while the computer is in hibernation mode Solution If the wakeup function is enabled the computer consumes a small amount of power This is not a defect For details refer to Power saving modes on page 36 Problems with drives and other storage devices This section includes hard disk drive problems and optical drive problems Hard disk drive problems Problem The hard disk drive makes a rattling noise intermittently Solution The rattling noise might be heard e When the hard disk drive begins or finishes getting access to data e When you carry the hard disk drive e When you carry your computer This is a normal characteristic of a hard disk drive and is not a defect 130 User Guide Problem The hard disk drive does not work Solution On the startup menu of ThinkPad Setup make sure that the hard disk drive is on the Boot priority order list If it is on the Excluded from boot order list it is disabled
174. r or a marketing representative to have the password canceled 11 Press F10 to exit 12 Select Yes in the Setup Notice window Changing or removing the power on password To change the power on password follow the steps 1 through 7 Enter your current password When the Enter New Password field opens type a new password in the field and then retype it to verify To remove 54 User Guide the password follow steps 1 through 7 Type your current password When the Enter New Password field opens leave it blank and press Enter twice Hard disk passwords Two types of hard disk passwords help protect the information stored on the hard disk drive e User hard disk password e Master hard disk password which requires a user hard disk password If a user hard disk password has been set but no master hard disk password has been the user must enter the user hard disk password in order to gain access to files and applications on the hard disk The master password can be set and used only by a system administrator Like a master key it enables the administrator to get access to any hard disk drive in a system The administrator sets the master password no one else knows it Then the administrator sets a user password for each computer in the network and tells each user the password for his or her computer The user can then change the user password as desired but the administrator can still get access by using the master password Setting a
175. rds will be removed If you choose Master HDP do one of the following e To change the master hard disk password type the current master hard disk password in the Enter Current Password field Then type the new master hard disk password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press F10 to exit from the Setup Notice window Both the user and master hard disk passwords will be changed e To remove the master hard disk password type the current master hard disk password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press F10 to exit from the Setup Notice window Both the user and master hard disk passwords will be removed Supervisor password The supervisor password protects the system information stored in the ThinkPad Setup program Without it no one can change the configuration of the computer It provides the following security features 56 User Guide e f a supervisor password is set a password prompt appears when you try to start the ThinkPad Setup program Unauthorized users cannot get access to configuration data e The system administrator can use the supervisor password to get access to a computer even if the user of that computer has set a power on password The supervisor password
176. river as the potential cause of the problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Connect to the Internet 2 Go to http www lenovo com ThinkPadDrivers 3 Find your computer entry and click it 4 Follow the directions on the screen and install the necessary software Getting the latest drivers using System Update The System Update program helps you keep the software on your system up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain applications device drivers UEFI BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine what updates are available for your computer The System Update program then displays a list of update packages and categorizes each update as critical recommended or optional to help you understand the importance You have complete control of which updates to download and install After you select the update packages you want the System Update program automatically downloads and installs the updates without any further intervention from you The System Update program is preinstalled on your c
177. rmation about the recovery solutions provided by Lenovo This chapter contains the following topics e Creating and using recovery media on page 63 e Performing backup and recovery operations on page 64 e Using the Rescue and Recovery workspace on page 65 e Creating and using a rescue medium on page 66 e Reinstalling preinstalled applications and device drivers on page 67 e Solving recovery problems on page 68 Notes 1 There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of your operating system 2 The product on the recovery media may be used only for the following purposes e Restore the product preinstalled on your computer e Reinstall the product e Modify the product using the Additional Files Notes To prevent potential performance risks or unexpected behavior that might be caused by the new hard disk drive technology it is recommended that you use one of the following back up software programs e ThinkVantage Rescue and Recovery version 4 3 or later e Symantec Norton Ghost version 15 or later Notes To use this program do the following 1 Click Start gt Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter e Acronis True Image 2010 or later e Paragon Backup amp Recovery 10 Suit or later Paragon Backup amp R
178. rol Panel click Start gt Control Panel gt Hardware and Sound gt Devices and Printers To send data to a Bluetooth enabled device do the following 1 Right click the data that you want to send 2 Select Send To Bluetooth Devices For details refer to the Windows help information system Note If you use the wireless feature the 802 11 standard of your computer simultaneously with a Bluetooth option data transmission speed can be delayed and the performance of the wireless feature can be degraded Checking wireless connection status You can check your computer wireless connection status through the Access Connections gauge on the taskbar or through the Access Connections icon and wireless status icon on the taskbar Access Connections Gauge The Access Connections gauge on the taskbar displays the signal strength and status of your wireless connection Note To display the Access Connections gauge on the taskbar see the Access Connections help information system You can find more detailed information about the signal strength and status of your wireless connection by opening Access Connections or by right clicking the Access Connections gauge on the taskbar and selecting View Status of Wireless Connection 40 User Guide Access Connections gauge states wireless LAN i Power to the wireless radio is off or no signal itt Power to the wireless radio is on The signal strength of the wireless connection is po
179. rom the diskette drive and then turn off the computer 3 Turn on the computer When the logo screen is displayed press the F1 key The ThinkPad Setup program main menu opens If you have set a supervisor password the ThinkPad Setup program main menu will be displayed after you enter the password You can start ThinkPad Setup by pressing Enter instead of entering the supervisor password However you cannot change the parameters that are protected by the supervisor password For more information refer to Using passwords on page 53 Chapter 7 Advanced configuration 95 The following is an example of the ThinkPad Setup program main menu ThinkPad Setup Main Config Date Time Security Startup Restart UEFI BIOS Version 8IETISWW 0 19 UEFI BIOS Date Year Month Day 2011 07 07 Embedded Controller Version 8IHT17WW 0 17 Machine Type Model 119822U System unit serial number 119822UR9404EZP System board serial number 1DEG96410E Asset Tag No Asset Information CPU Type AMD Llano CPU CPU Speed 2 00GHz Installed memory 1024MB UUID 2cdc7dcO dfbc 11d4 86fe 987939c lacie MAC Address Internal LAN 00 1F 16 04 1A 74 PT F1 Help Select Item Change Values F9 Setup Defaults ESC Exit Select Menu Enter Select gt Sub Menu F10 Save and Exit Using the cursor keys move to an item you want to change When the item you want is highlighted press Enter A submenu is displayed Change the i
180. roperties window by clicking the UltraNav icon in the Windows notification area For details refer to the instructions in Adding the UltraNav icon in the Windows notification area on page 34 Adding the UltraNav icon in the Windows notification area For easy access to the UltraNav properties you can enable the display of the UltraNav icon in the Windows notification area To enable the display of the UltraNav icon in the Windows notification area do the following 1 Click Start and then click Control Panel Click Hardware and Sound and then click Mouse Click the UltraNav tab Select the check box for Show UltraNav icon on the system tray Click OK or Apply aR WwW DM You can now change the properties of UltraNav by clicking the UltraNav icon in the Windows notification area Power management When you need to use your computer away from electrical outlets you depend on battery power to keep your computer running Different computer components consume power at different rates The more you use the power intensive components the faster you consume battery power Spend more time unplugged with ThinkPad batteries Mobility has revolutionized business by allowing you to take your work wherever you go With ThinkPad batteries you will be able to work longer without being tied to an electrical outlet 34 User Guide Checking battery status The Power Manager battery gauge on the taskbar displays the percenta
181. rprint Reader e Disabled If you select Enabled e Enabled you can use the fingerprint reader Anti Theft Computrace Module e Disabled Enables or disables the Activation e Enabled UEFI BIOS interface to activate the Computrace module Computrace is an Chapter 7 Advanced configuration 103 Table 5 Security menu items continued Permanently Disabled Fam absolute Software Note If you set the Computrace module activation to Permanently Disabled you will be unable to enable this setting again Startup menu items Table 6 Startup menu items Menuitem saeco oomme i Network Boot o Refer to Startup menu on page 98 UEFI Legacy Boot e Both Enables the UEFI Legacy boot e UEFI Only e Legacy Only UEFI Legacy Boot Priority e UEFI First Selects priority of boot option e Legacy First between UEFI and Legacy Boot Mode e Quick Screen during POST e Diagnostics e Quick The ThinkPad Logo screen is displayed e Diagnostics Test messages are displayed Beep at POST completion e Quick No Sounds on error cases only e Diagnostics Yes Always sounds Ctrl S prompt for on board Ethernet e Quick No e Diagnostics Yes Memory testing during POST e Quick Quick test or no test e Diagnostics Full test Testing other devices during POST e Quick Minimum test or no test e Diagnostics Can perform necessary testing for critical devices 104 User Guide Tabl
182. rs one on the outer lid of your computer and the other on the palm rest The illustration above shows the one on the palm rest For details see System status indicators on page 12 EZ Built in stereo speaker right Built in stereo speaker left The stereo speakers are built into your computer For details refer to Thinkpad Edge E525 special keys on page 29 Bluetooth antenna If your computer has integrated Bluetooth features refer to Using Bluetooth on page 40 for more information UltraNav pointing device Et TrackPoint pointing stick TrackPoint buttons Touch pad buttons Touch pad Chapter 1 Product Overview 5 Your computer comes with the UltraNav pointing device The UltraNav pointing device consists of the TrackPoint pointing device and the touch pad With the TrackPoint pointing device pointing selecting and dragging are all part of a single process that you can perform without moving your fingers from a typing position Move your fingertip across the touch pad to move the pointer The TrackPoint and touch pad buttons provide functions similar to those of a mouse and its buttons Volume control buttons The built in volume control buttons enable you to quickly adjust the volume or mute the sound from your computer For details refer to the instructions in Thinkpad Edge E525 special keys on page 29 Right side view Figure 3 ThinkPad Edge E425 and E525 right side view Note Your com
183. rvices to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on Lenovo s Internet site at http www lenovo com lenovo environment recycling EU WEEE statements EU Only The Waste Electrical and Electronic Equipment WEEE mark applies only to countries within the European Union EU and Norway Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com lenovo environment China WEEE statement RFF HE AS Pe m PS ACh SH AY FS PE AY BALSA ALA AI SA GEER IND ES KAA HALAS HELPP m PACA FO SE AL RF EL AR 29 RA E ZU AEII AR RREI EIER ES EUR va RATE A http support lenovo com cn acti
184. s LAN feature e Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer e For the best connection of the wireless LAN feature open your computer display to an angle of slightly more than 90 degrees e f you use the wireless feature the 802 11 standard of your computer simultaneously with a Bluetooth option data transmission speed can be delayed and the performance of the wireless feature can be degraded Wireless networking setup To use the built in wireless network card the 802 11 standard to communicate start Access Connections Note Before you start setting up wireless networking connections by using Access Connections obtain a Network Name SSID and your encryption information from your network administrator Access Connections a connectivity assistant program can easily enable one network card and disable the other cards on demand After setting up your wireless networking connection you can use the program to quickly switch the network settings Using Bluetooth If your computer is equipped with the Integrated Bluetooth features you can enable or disable the features by pressing F9 If you press F9 a list of wireless features is displayed You can enable or disable the Bluetooth features with a single click To configure a Bluetooth device or manage connection settings you can use Bluetooth Devices in Control Panel To access Bluetooth Devices in Cont
185. s is hazardous To avoid a shock hazard Do not use your computer during a lightning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords battery pack and all the cables before you open the device covers unless instructed otherwise in the installation and configuration procedures Do not use you computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlets Attach signal cables to connectors 3 Remove signal cables from connectors Attach power cords to outlets 4 Remove all cables from devices Turn devices ON The power cord must be disconnected from the wall outlet or receptacle before install
186. se it to excessive heat Do not expose it to water or rain Do not short circuit it Store it in a cool dry place Keep it away from children The battery pack is a consumable supply If your battery begins to discharge too quickly replace the battery pack with a new one of the type recommended by Lenovo For more information on replacing the battery pack contact your Customer Support Center 7 Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer A Dancer Only recharge the battery pack strictly according to instructions included in the product documentation Moancer Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety standards Mooncer There is a danger of an explosion if the backup battery is incorrectly placed The lithium battery contains lithium and can explode if it is not properly handled or disposed of Replace only with a battery of the same type To avoid possible injury or death do not 1 throw or immerse into water 2 allow it
187. sk drive e The Supplement files for the operating system supported are in the C SWTOOLS OSFIXES directory e The device drivers for the operating system supported are in the C SWTOOLS DRIVERS directory e The preloaded software applications are in the C SWTOOLS APPS directory Notes e The process of installing the new operating system deletes all the data on your hard disk drive including backups or images that were stored in a hidden folder by use of the Rescue and Recovery program e If you cannot find the Supplement files the device drivers and application software you need on your hard disk drive or if you want to receive updates and the latest information about them refer to the ThinkPad Web site at http www lenovo com ThinkPadDrivers Before you begin Before you install the operating system do the following e Copy all the subdirectories and files in the C SWTOOLS directory to a removable storage device to avoid losing files during the installation e Print the instructions in Installing Windows 7 operating system on page 94 Note The UEFI BIOS features are supported only on the 64 bit version of the Windows 7 operating system If you want to start the Windows Recovery Environment WinRE using the installation DVD of a 64 bit version of the Windows operating system you should not change the initial UEFI Legacy Boot setting in ThinkPad Setup The UEFI Legacy Boot setting must be the same as it was when the Windo
188. splayed 5 Click a scheduled task and then click the Conditions tab 6 Under Power select the check box for Wake the computer to run this task Enabling the battery alarm You can program your computer so that when the battery power falls below a certain level three events occur the alarm goes off a message is displayed and the LCD is turned off To enable the function do the following 1 Start Power Manager 2 Click the Global Power Settings tab 3 For Low battery alarm or Critically low battery alarm set the percentage of the power level and set the action Note If your computer enters sleep or hibernation mode when the battery is low but the alarm message has not yet been displayed the message will be displayed when the computer resumes To resume normal operation click OK Handling the battery Bien Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty Chapter 2 Using your computer 37 A rancer If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury e Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expo
189. sswords you can help prevent your computer from being used by others Once you set a password a prompt appears on the screen each time you power on the computer Enter your password at the prompt You cannot use the computer unless you type the correct password Make sure that only authorized individuals access your computer Establishing different kinds of passwords requires that other possible users know the proper passwords in order to access your computer or your data Click on the items below to find out more about passwords and how to use them to protect your computer e Passwords and sleep mode on page 53 e Typing passwords on page 54 e Power on password on page 54 e Hard disk security on page 58 e Supervisor password on page 56 Passwords and sleep mode If you have set passwords and you put your computer into sleep mode the procedure for resuming operation is as follows e You are not prompted to type the password when resuming operation e If any hard disk drive has a hard disk password it is unlocked automatically when you resume operation Note If a Windows password has been set you will be prompted to enter it Copyright Lenovo 2011 53 Typing passwords A C ei If this icon is displayed type a power on password or a supervisor password Ha If this icon is displayed type a user hard disk password If you want to type a master hard disk password do the following 1 1 Press F1
190. stem If you select and enable Password at restart a password prompt is displayed when you restart the computer If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system Startup menu You might need to change the startup sequence of your computer For example if you have different operating systems on different devices you can have the system start up from either of them Attention After you change your startup sequence you must be extremely careful not to specify a wrong device during a copy a save or a format operation If you specify a wrong device your data and programs might be erased or overwritten Attention If you are using the BitLocker drive encryption you should not change the startup sequence BitLocker drive encryption detects the change of startup sequence and locks the computer from booting Changing the startup sequence Selecting Startup to display the Boot submenu To change the startup sequence do the following 1 Select Boot then press Enter You can use the Boot submenu to specify the startup sequence that runs when you turn on the power Refer to Boot submenu on page 99 2 Select the device you want to start first 3 Press F10 to save the changes and restart the system To change the startup sequence temporarily so that the system starts up from a different
191. sure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Additional safety information y Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Notice for tablet personal computer users Safety notice for users in Australia Copyright Lenovo 2011 XV nanoen Do not connect phone line while using tablet mode Notice for users in the U S A Many personal computer products and accessories contain cords cables or wires such as power cords or cords to connect the accessory to a personal computer If this product has such a cord cable or wire then the following warning applies WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Save these instructions xvi User Guide Chapter 1 Product Overview This chapter provides information about the locations of connectors locating important product information computer features specifications operating environment and preinstalled software programs This chapter contains the following topics e Locating computer controls connectors and indicators on page 1 e Locating important product
192. t Mouse gt UltraNav You can also change the UltraNav pointing device settings by clicking the UltraNav icon in the Windows notification area To display the UltraNav icon in the Windows notification area see Adding the UltraNav icon in the Windows notification area on page 34 Using the TrackPoint pointing device The TrackPoint pointing device consists of a pointing stick jon the keyboard and three click buttons at the bottom of the keyboard To move the pointer J on the screen you apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard the pointing stick itself does not move The speed at which the pointer moves depends on the pressure you apply to the pointing stick The functions of the left Ej and right Ej click buttons correspond to those of the left and right mouse buttons on a conventional mouse The TrackPoint center button called the scroll bar enables you to scroll Web pages or documents in any direction with no need to use the graphic scroll bars on the side of the window Chapter 2 Using your computer 31 Note Your computer keyboard might look slightly different from the illustration above If you are not familiar with the TrackPoint pointing device these instructions will help you get started 1 Place your hands in the typing position and press gently with an index finger or a middle finger on the pointing stick in the direction in which you want the pointer to move
193. t these services go to http www lenovo com accessories services index html 136 User Guide Appendix A Regulatory information Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS Complementary Code Keying CCK and or Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to e The 802 11b g Standard 802 11a b g or 802 11n on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers e The Wireless Fidelity WiFi certification as defined by the Wi Fi Alliance Bluetooth device is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 2 1 EDR as defined by the Bluetooth SIG The following profiles are supported by Bluetooth device e Generic Access e Service Discovery e Serial Port e Dial up Networking e LAN Access using PPP e Personal Area Network e Generic Object Exchange e Generic Object Push e File Transfer e Synchronization e Audio Gateway e Headset e Printer e Human Interface Devices Keyboard Mouse e Basic Image e Handsfree e AV e Phone Book Access Profile PBAP e VDP Sync Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices However the
194. t with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet Power supply statement Mics Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician External devices CAUTION Do not connect or disconnect any external device cables other than Universal Serial Bus USB cables while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices X User Guide General battery notices Asien Personal computers manufactured by Lenovo contain
195. tems you wish to change To change the value of an item press the or key If the item has a submenu you can display it by pressing Enter Press Esc to exit from the submenu If you are in a nested submenu press Esc repeatedly until you reach the ThinkPad Setup program main menu Note If you need to restore the settings to their original state as of the time of purchase press F9 to load the default settings You can also select an option on the Restart submenu to load the default settings or discard the changes Select Restart Move the cursor to the option you want for restarting your computer then press Enter Your computer restarts Config menu If you need to change the configuration of your computer select Config from the ThinkPad Setup program main menu Notes e The default settings are already optimized for you If you consider changing the computer configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results e On each submenu you can enable a function by selecting Enabled or disable it by selecting Disabled The following submenu is displayed e Network Set the LAN function e USB Enable or disable USB related functions 96 User Guide e Keyboard Mouse Set the keyboard and the mouse related functions e Display Specify the settings for display output e Power Set power management related functions e Beep and Alarm Enable or disable the au
196. the APPS folder In it are several subfolders named for the various preinstalled applications Open the subfolder for the application you are reinstalling a A WwW N Double click Setup and then follow the instructions on the screen to complete the installation Reinstalling preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall the device driver for a factory installed device do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the DRIVERS folder Within the DRIVERS folder are several subfolders named for the various devices installed in your computer for example AUDIO and VIDEO 4 Open the subfolder for the device 5 Reinstall the device driver by doing one of the following e Inthe subfolder for the device look for a text file a file with the extension txt The text file contains information on how to reinstall that device driver Chapter 5 Recovery overview 67 e f the subfolder for the device contains a file of setup information a file with the extension inf you can use the Add New Hardware program in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled by use of this program In the Add New Hardware program when prompted for the device driver you w
197. the following 1 Connect the external monitor to the monitor connector then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Change the display output location by pressing F6 This enables you to switch between viewing output on the external display the computer display and both displays 42 User Guide Note If your computer cannot detect the external monitor right click on the desktop then select Screen resolution Click the Detect button Setting the monitor types To set your monitor type do the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Set Resolution Click Advanced Settings Click the Monitor tab Check the monitor information window to make sure that the monitor type is correct If it is click OK to close the window otherwise do the following NOORA 8 If more than two monitor types are displayed select Generic PnP Monitor or Generic Non PnP Monitor 9 Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation 10 Click the Driver tab 11 Click Update Driver
198. tion computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to all computer products vi User Guide Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close attention to the product when it is turned on On very rare Occasions you might notice an odor or see a puff of smoke or sparks vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see the following Web site http www lenovo com support phone Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question about the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired if necessary
199. ur computer If you spill something on your computer Attention Be sure that no liquid creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 1 Carefully unplug the ac power adapter immediately 2 Turn off the computer immediately If the computer does not turn off remove the battery The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits 3 Wipe your computer dry with a paper towel 4 Before turning on your computer make sure that all the liquid has dried Note If you want to replace your keyboard contact the Customer Support Center Refer to Calling Lenovo on page 135 Error messages e Message 0175 Bad CRC1 stop POST task Solution The EEPROM checksum is not correct block 6 Have the computer serviced e Message 0177 Bad SVP data stop POST task Solution Checksum of the supervisor password in the EEPROM is not correct The system board should be replaced Have the computer serviced e Message 0182 Bad CRC2 Enter ThinkPad Setup and load Setup defaults Solution Checksum of the CRC2 setting in the EEPROM is not correct Press F1 to go to ThinkPad Setup Press F9 and then press Enter to load the default setting Press F10 and then press Enter to restart the system e
200. ur computer connects to a LAN and a session with the network is available the lower right indicator is solid green While data is being transmitted the lower left indicator blinks yellow 10 User Guide For details refer to the instructions in Access Connections on page 21 H Fan louvers rear The internal fan and louvers enable air to circulate in the computer and cool the CPU Note To avoid impeding airflow do not place any obstacle in front of the fan Status indicators The status indicators show the current status of your computer Chapter 1 Product Overview 11 System status indicators Note Your computer keyboard might look different from the illustration above The illuminated dot in the ThinkPad logo on the outer lid of your computer and on the palm rest works as a system status indicator it shows whether the computer is in sleep hibernation or normal mode The meaning of the indicator is as follows e Red The computer is on in normal mode e Fast blinking red The computer is entering sleep or hibernation mode e Slow blinking red The computer is in sleep mode e Off The computer is off or in hibernation mode 12 User Guide Power status indicator Your computer has an indicator that shows the status of ac power Note Your computer keyboard might look different from the illustration above The meaning of the indicator is as follows e Green The ac power adapter is connected e Off T
201. vice The UltraNav pointing device consists of the TrackPoint pointing device and the touch pad each of which is itself a pointing device with both basic and extended functions You can configure both devices by choosing the settings you prefer as follows e Set both the TrackPoint pointing device and the touch pad as pointing devices This setting enables the use of all the basic and extended functions of the TrackPoint pointing device and the touch pad e Set the TrackPoint pointing device as the main pointing device and the touch pad for extended functions only This setting enables the use of all basic and extended functions with the TrackPoint pointing device while limiting the use of the touch pad to scrolling tap zones and slow motion pointer functions e Set the touch pad as the main pointing device and the TrackPoint pointing device for the extended functions only This setting enables the use of all basic and extended functions with the touch pad while limiting the use of the TrackPoint pointing device to scrolling and Magnifying Glass functions e Set the TrackPoint pointing device as the main pointing device and disable the touch pad e Set the touch pad as the main pointing device and disable the TrackPoint pointing device Changing the UltraNav settings On the UltraNav tab of the Mouse Properties window you can change your of UltraNav pointing device settings by clicking Start gt Control Panel gt Hardware and Sound g
202. vity 551 htm u Son Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are acompany employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Copyright Lenovo 2011 143 Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com services_warranty jp ja recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details visit the Lenovo Web site at http www lenovo com services_warranty jp ja recycle personal Disposing of a Lenovo
203. ws Media Player or a software MP3 player e Recording from various sound sources Note The combo audio jack does not support a conventional microphone If a conventional headphone is attached to it the headphone function is supported If a headset with a 3 5mm 4 pole plug is attached to it both headphone and microphone functions are supported The following table shows which functions of the audio devices attached to the jacks on your computer are supported Table 3 Audio feature list Jack Headset with a 3 5 mm Conventional headphone Conventional microphone 4 pole plug Combo audio jack Headphone and Headphone function Not supported microphone functions supported supported Configuring for sound recording For instructions on configuring the microphone for optimized sound recording open the SmartAudio window and click Start gt Control Panel gt Hardware and Sound gt SmartAudio The SmartAudio window opens Using an integrated camera If your computer has an integrated camera when you press F5 to open the Communications settings window the camera will be launched and the green camera in use indicator will turn on automatically In the Communications settings window you can preview your video image and take a snapshot of your current image You can also use the integrated camera with other programs that provide features such as photographing video capturing and video conferencing To use the integrated camera with oth
204. ws Operating system image was installed Otherwise you will see an error For the country or region code required in the installation use one of the following Country or region Code e China SC e Denmark DK e Finland Fl e France FR Copyright Lenovo 2011 93 e Germany GR e Italy IT e Japan JP e Netherlands NL e Norway NO e Spain SP e Sweden SV e Taiwan and Hong Kong TC e United States US Installing Windows 7 operating system To install Windows 7 operating system and its related software on your computer do the following 1 Start the ThinkPad Setup program 2 Select Startup 3 Select UEFI Legacy Boot 4 Do one of the following e If you want to install the Windows 7 32 bit operating system select Legacy Only or Both e If you want to install the Windows 7 64 bit operating system in Legacy mode select Legacy Only e If you want to install the Windows 7 64 bit operating system in UEFI mode select UEFI Only 5 Press F10 6 Insert the Windows 7 operating system installation DVD into the DVD drive and restart the computer 7 Install ThinkPad AMD SMBus Driver for Windows 7 and ThinkPad AMD SATA Controller Driver for Windows 7 8 Install device drivers To do this refer to Installing drivers and software on page 95 Installing Registry Patch for Windows 7 e Registry patch enabling Wake Up on LAN from Standby for Energy Star To install this Registry Patch go to http w
205. ww lenovo com support Installing the Windows 7 update module package The Windows 7 update modules are in the following directory C SWTOOLS OSFIXES The name of each subfolder is the number of a fix module For information about each fix module go to the Microsoft Knowledge Base homepage at http support microsoft com type the number of the fix module you need in the search field and click Search Note The Web site address might change without notice If the homepage is not displayed search for it from the Microsoft top page To install a fix module run the EXE file in a subfolder and follow the instructions on the screen Note If you remove the hard disk drive from the computer with a single core processor and install it on a computer with a dual core processor you can get access to the hard disk drive The opposite however is 94 User Guide not true If you remove the hard disk drive from a computer with a dual core processor and install it on a computer with a single core processor you cannot get access to the hard disk drive Installing device drivers To install device drivers go to http www lenovo com support Installing the driver for the 4 in 1 media card reader To use the 4 in 1 media card reader you need to download and install the Ricoh Multi Card Reader Driver To download it go to the Lenovo Web site at http www lenovo com ThinkPadDrivers Installing Intel Chipset Support for Windows 2000 XP V
206. y are available through Web download connection charges may apply or through disc For more specific information and links go to http www microsoft com Lenovo offers technical assistance with installation of or questions related to Service Packs for your Lenovo preloaded Microsoft Windows product For information contact the Customer Support Center Using diagnostic programs Many computer problems can be solved without outside assistance If you experience a problem with your computer the first place to start is the troubleshooting information of your computer documentation If you suspect a software problem see the documentation including readme files and help information system that comes with the operating system or application program ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems See Diagnosing problems on page 113 for instructions on using the diagnostic programs The Troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This portal is updated with the latest information about the following su

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