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Lenovo 4163 User's Manual

1. 2 S iil qb g b A H a ee l 119 BE JCI as lt E H 7a i Figure 4 System board part locations EJ Microprocessor E Microprocessor fan connector EJ Memory slots 4 Ef Thermal sensor connector H 24 pin power connector i Battery Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper E SATA connectors 4 Ei Front panel connector Front USB connector Locating internal drives Fee Cover presence switch connector also called intrusion switch connector Front USB connector FEB Serial COM 2 connector PCI card slot Power fan connector Internal speaker connector Front audio connector PCI Express x1 card slots 2 PCI Express x16 graphics card slot HBJ System fan connector EJ 4 pin power connector Internal drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Internal drives are installed in bays In this manual th
2. Figure 21 Accessing the microprocessor 5 Lift the microprocessor straight up and out of the microprocessor socket as shown in Figure 22 Removing the microprocessor on page 27 Notes a Your microprocessor and socket might look different from the one illustrated b Note the orientation of the microprocessor in the socket You can look for the small triangle Ei on one corner of the microprocessor This is important when installing the new microprocessor on the system board c Touch only the edges of the microprocessor Do not touch the gold contacts on the bottom d Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible 26 ThinkCentre User Guide Figure 22 Removing the microprocessor 6 Make sure that the small handle is in the raised position 7 Remove the protective cover that protects the gold contacts of the new microprocessor 8 Hold the new microprocessor by its sides and align the small triangle on one corner of the new microprocessor with the corresponding small triangle on one corner of the microprocessor socket 9 Lower the new microprocessor straight down into the microprocessor socket on the system board 10 Lower the small handle to secure the new microprocessor in the socket 11 Reinstall the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 22
3. Figure 12 Installing the PCI card 6 If necessary connect any cables between the PCI card and the system board See Locating parts on the system board on page 9 to identify the various connectors on the system board What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 40 Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to install or replace a memory module Your computer has four memory slots for installing or replacing DDR3 SDRAM DIMMs that provide up to a maximum of 16 GB of system memory When installing or replacing a memory module use 1 GB 2 GB or 4 GB DDR3 SDRAM DIMMs in any combination up to a maximum of 16 GB of system memory To install or replace a memory module do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the
4. Figure 2 Rear connector and part locations Power cord connector H PS 2 mouse connector EJ PS 2 keyboard connector EJ DVI monitor connector EVGA monitor connector Wi USB connectors 4 Microphone connector Connector Audio line in connector Audio line out connector DVI monitor connector Ethernet connector Microphone connector PS 2 keyboard connector 8 ThinkCentre User Guide EJ Audio line out connector EJ Audio line in connector PCI Express x16 graphics card slot PCI Express x1 card slots 2 PCI card slot Ethernet connector Serial port Description Used to receive audio signals from an external audio device such as a stereo system When you attach an external audio device a cable is connected between the audio line out connector of the device and the audio line in connector of the computer Used to send audio signals from the computer to external devices such as powered stereo speakers Speakers with built in amplifiers headphones multimedia keyboards the audio line in connector on a stereo system or other external recording devices Used to attach a DVI monitor or other devices that use a DVI monitor connector Used to attach an Ethernet cable for a local area network LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software
5. Locating connectors and parts on the rear of your computer on page 7 w Figure 39 Keyboard connectors What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 40 Replacing the mouse Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the mouse To replace the mouse do the following 1 Remove all media from the drives Then turn off all attached devices and the computer N Disconnect all power cords from electrical outlets w Disconnect the old mouse cable from the computer amp Connect a new mouse to the appropriate connector on the computer Your mouse might be connected to a PS 2 mouse connector J or a USB connector Depending on where you want to connect your mouse see Locating connectors controls and indicators on the front of your computer on page 6 or Locating connectors and parts on the rear of your computer on page 7 Figure 40 Mouse connectors Chapter 2 Installing or replacing hardware 39 What to do next e
6. 12 Reinstall any parts and reconnect any cables that have been removed or disconnected What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 40 Replacing the power supply assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the power supply assembly Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety and proper Underwriters Laboratories UL certification Mooncen Hazardous moving parts Keep fingers and other body parts away Chapter 2 Installing or replacing hardware 27 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To replace the power supply assembly do the following 1 Remove all media from
7. on page 52 After you have set an administrator password a password prompt is displayed each time you try to access the Setup Utility program You cannot access the Setup Utility program until a valid password is typed in If you have set both a power on password and an administrator password you can type either password to use your computer However to change any configuration settings you must use your administrator password Setting changing or deleting a password This section provides instructions on how to set change or delete a password To set change or delete a password do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 51 2 From the Setup Utility program main menu select Security gt Set Power On Password or Set Administrator Password 3 Follow the instructions on the screen to set change or delete a password Note A password can be any combination of up to 16 1 to 16 alphabetic and numeric characters For more information see Password considerations on page 52 Enabling or disabling a device This section provides instructions on how to enable or disable user access to a device 52 ThinkCentre User Guide SATA Controller When this option is set to Disabled all devices connected to the SATA connectors such as the hard disk drive and the optical drive are disabled and will not be displayed in the system configuration USB Setup Use
8. Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 Inthe Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB hard disk drive or a secondary internal hard disk drive 5 Click OK and follow the instructions on the screen to create a rescue medium e To create a rescue medium on the Windows Vista operating system do the following 1 From the Windows desktop click Start gt All Programs gt ThinkVantage gt Create Recovery Media The Create Rescue and Recovery Media window opens 2 Inthe Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB hard disk drive or a secondary internal hard disk drive 3 Click OK and follow the instructions on the screen to create a rescue medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created e If you have created a rescue medium using a disc use the following instructions to use the rescue medium 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu opens release the F12 key 3 On the Startup Device Menu select the desired optical drive as the first boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts e If you have created a
9. Eq Ball cage The non optical mouse uses a ball to navigate the pointer If the pointer on the screen does not move smoothly with the mouse you might need to clean the mouse To clean the non optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 4 Place your hand over the retainer ring and ball J and then turn the mouse bottom side down so that Turn the mouse upside down Twist the retainer ring J to the unlocked position to reveal the ball the retainer ring and ball fall out into your hand 5 Wash the ball in warm soapy water Then dry it with a clean cloth 6 Carefully blow air into the ball cage J to dislodge dust and lint 7 Look for a buildup of dirt on the plastic rollers J inside the ball cage This buildup usually appears as a 62 stripe running across the middle of the rollers If the rollers are dirty clean them by using a cotton swab soaked in isopropyl rubbing alcohol Turn the rollers with your finger and continue swabbing them until all the dirt is removed Be sure the rollers are still centered in their channels after you clean them Remove any swab fibers that might be remaining on the rollers 10 11 12 Reinstall the ball and the retainer ring Twist the retainer ring to the locked position Reconnect the mouse cable to the computer Turn your computer back on ThinkCentre User Guide Chapter 7 Getting informati
10. Removing and reinstalling the front bezel on page 14 4 Pivot the drive bay assembly upward to gain access to the front fan assembly See Accessing the system board components and drives on page 16 5 Remove the hard disk drive for easier access to the front fan assembly See Replacing the hard disk drive on page 34 6 Remove the heat sink fan duct See Replacing the power supply assembly on page 27 7 Note the cable routing and disconnect the front fan assembly cable from the system fan connector on the system board See Locating parts on the system board on page 9 36 ThinkCentre User Guide 8 The front fan assembly is attached to the chassis by four rubber mounts Remove the front fan assembly by cutting the rubber mounts and lifting the front fan assembly out of the chassis Note The new front fan assembly will have four new rubber mounts attached Figure 37 Removing the front fan assembly 9 Install the new front fan assembly by aligning the new rubber mounts that came with the new front fan assembly with the corresponding holes in the chassis and then push the rubber mounts through the holes Then carefully pull on the tips of the rubber mounts from the bottom until the new front fan assembly is secured in place Chapter 2 Installing or replacing hardware 37 10 11 12 Figure 38 Installing the front fan assembly Connect the new front fan assembly cable
11. on page 59 e Diagnostic programs on page 60 e Cleaning the mouse on page 61 Basic troubleshooting The following table provides some basic information to help you troubleshoot your computer problems Note If you cannot solve the problem after doing the basic troubleshooting have the computer serviced Refer to the ThinkCentre Safety and Warranty Guide that came with your computer for the safety and warranty information and the list of service and support telephone numbers You can also get the latest service and support telephone numbers and a PDF version of the ThinkCentre Safety and Warranty Guide from the Lenovo Support Web site at http www lenovo com support a T The computer does not start Verify that when you press the power switch The power cord is correctly connected to the rear of the computer and to a working electrical outlet The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that e The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer If your computer has a PCI graphics card installed be sure to use the monitor connector on the graphics card rather than the integrated one on the system board The monitor power cord is correctly connected to the monitor and to a working electrical outl
12. 3 Go to the C SWTOOLS directory 4 Open the DRIVERS folder Within the DRIVERS folder there are several subfolders named for various devices installed in your computer such as AUDIO or VIDEO 5 Open the appropriate device subfolder 6 Do one of the following e Inthe device subfolder look for a SETUP exe file Double click the file and follow the instructions on the screen to complete the installation e Inthe device subfolder look fora README txt file or a file with the txt extension This file might be named after the operating system such as WIN98 txt The TXT file contains information about how to install the device driver Follow the instructions to complete the installation e If the device subfolder contains a file with the inf extension and you want to install the device driver using the INF file refer to your Windows Help and Support information system for detailed information about how to install the device driver Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 48 e Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings See Creating and using recovery media on page 45 Note If you are unable to access the Resc
13. Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the hard disk drive To replace the hard disk drive do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Remove the front bezel See Removing and reinstalling the front bezel on page 14 4 Note the location of the four screws J that secure the hard disk drive Then pivot the drive bay assembly upward Figure 33 Pivoting the drive bay assembly 34 ThinkCentre User Guide 5 Hold the hard disk drive and remove the four screws that secure the hard disk drive Then remove the hard disk drive from the drive bay assembly and disconnect the signal cable and the power cable from the rear of the hard disk drive to completely remove it from the chassis Figure 34 Removing the hard disk drive 6 Connect one end of the signal cable to the rear of the new hard disk drive and the other end to an available SATA connector on the system board See Locating parts on the system board on page 9 Then locate an ava
14. a password improves computing security If you decide to set a password read the following sections Copyright Lenovo 2010 51 Password considerations A password can be any combination of up to 16 1 to 16 alphabetic and numeric characters For security reasons it is recommended to use a strong password that cannot be easily compromised To set a strong password use the following guidelines Note The Setup Utility program passwords are not case sensitive e Have at least eight characters in length e Contain at least one alphabetic character and one numeric character e Not be your name or your user name e Not be a common word or a common name e Be significantly different from your previous passwords Power on password After you have set a power on password using the Set Power On Password option a password prompt is displayed each time you turn on the computer You cannot use the computer until a valid password is typed in For more information about how to set a password see Setting changing or deleting a password on page 52 Administrator password The Set Administrator Password option enables you to set an administrator password which deters unauthorized users from changing configuration settings If you are responsible for maintaining the settings of several computers you might want to set an administrator password For more information about how to set a password see Setting changing or deleting a password
15. controls indicators 6 front bezel removing reinstalling 14 front fan assembly replacing 36 G getting help 63 information 63 service 63 H hard disk drive replacing 34 heat sink and fan assembly replacing 22 help Access Help 64 and service 65 getting 63 important safety information v information getting 63 important safety v resources 63 safety 64 warranty 64 Input Output I O features 2 installing device drivers 49 69 installing options security features 41 installing replacing memory module 19 PCI card 17 internal drives 10 internal drives 1 K keyboard replacing 38 L Lenovo Customer Support Center 65 Lenovo ThinkVantage Toolbox 60 Lenovo ThinkVantage Tools 63 Lenovo Web site 64 Lenovo Welcome 5 locating components 9 media creating and using recovery media 45 memory module 1 19 installing replacing 19 microphone connector 8 microprocessor 1 replacing 25 mouse cleaning 61 non optical 61 optical mouse 61 replacing 39 N non optical mouse 61 notice television output 68 notices 67 O Online Books folder 63 operations backup and recovery 46 optical drive replacing 31 optical mouse 61 P padlock 41 parts replacement completing 40 password considerations 52 erasing 42 lost or forgotten 42 setting changing deleting 52 70 ThinkCentre User Guide password protection 42 PC Doctor for DOS 60 PCI card 17 installing replacing 17 slots 17 ph
16. device on page 53 e Exiting the Setup Utility program on page 54 Starting the Setup Utility program This section provides instructions on how to start the Setup Utility program To start the Setup Utility program do the following 1 Make sure your computer is turned off 2 Repeatedly press and release the F1 key when turning on the computer When you hear multiple beeps or see a logo screen release the F1 key The Setup Utility program opens Note If a password has been set the Setup Utility program menu will not be displayed until you type the correct password For more information see Using passwords on page 51 Viewing or changing settings The Setup Utility program menu lists various items about the system configuration settings To view or change the settings start the Setup Utility program See Starting the Setup Utility program on page 51 Then follow the instructions on the screen When working with the Setup Utility program you must use the keyboard The keys used to perform various tasks are displayed at the bottom of each screen Using passwords By using the Setup Utility program you can set a password to prevent unauthorized access to your computer and data The following options are available to help you set a power on password or an administrator password e Set Power On Password e Set Administrator Password You do not have to set a password to use your computer However using
17. diagnostic programs that you can use to help you identify hardware problems For instructions on how to use the diagnostic programs on your computer see Diagnostic programs on page 60 You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at http www lenovo com support Calling for service During the warranty period you can get help and information from the Lenovo Customer Support Center by telephone The following services are available during the warranty period e Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to solve the problem e Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs that apply to your hardware available The following items are not covered by the warranty e Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts Identification of software problem sources Configuration of the BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers e e e e Installation and maintenance of network opera
18. drive bay e One optical drive bay e One slim card reader drive bay e One PCI card slot e One PCI Express x16 graphics card slot e Two PCI Express x1 card slots Power supply Your computer comes with the 240 watt auto sensing power supply Security features 2 ThinkCentre User Guide e A power on password and an administrator password to deter unauthorized use of your computer e Computrace e Cover presence switch also called intrusion switch available in some models e Enabling or disabling SATA devices e Enabling or disabling the serial port e Enabling or disabling USB connectors e Keyboard with fingerprint reader shipped with some models e Startup sequence control e Startup without keyboard or mouse e Support for the addition of an integrated cable lock Kensington lock See Integrated cable lock on page 41 for more information e Support for the addition of a padlock see Padlock on page 41 for more information Preinstalled software programs Your computer is preinstalled with some software programs to help you work more easily and securely For more information see Software overview on page 4 Preinstalled operating system Your computer is preinstalled with one of the following operating systems e Microsoft Windows 7 e Microsoft Windows Vista Operating system s certified or tested for compatibility varies by model type e Linux Specifications This section list
19. from the drives Then turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cord Input Output cables and all other cables that are connected to the computer 4 Remove any locking device that secures the computer cover such as an integrated cable lock or a padlock See Integrated cable lock on page 41 or Padlock on page 41 5 Remove the two screws that secure the computer cover and slide the computer cover to the rear to remove it Figure 6 Removing the computer cover Removing and reinstalling the front bezel Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support 14 ThinkCentre User Guide This section provides instructions on how to remove and reinstall the front bezel To remove and reinstall the front bezel do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Remove the front bezel by releasing the three plastic tabs on the top of the
20. front bezel and pivoting the front bezel outward to remove it from the computer Carefully lay the front bezel aside without disconnecting the power switch and light emitting diode LED assembly cable Figure 7 Removing the front bezel 4 To reinstall the front bezel align the other three plastic tabs on the bottom of the front bezel with the corresponding holes in the chassis then pivot the front bezel inward until it snaps into position Figure 8 Reinstalling the front bezel 5 Go to Completing the parts replacement on page 40 Chapter 2 Installing or replacing hardware 15 Accessing the system board components and drives Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to access the system board components and drives To access the system board components and drives do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover to access the system board components See Removing the computer cover on page 14 3 Remove
21. heat sink and fan assembly cable to the microprocessor fan connector on the system board 9 Follow this sequence to install the four screws to secure the new heat sink and fan assembly as shown in Figure 19 Screws that secure the heat sink and fan assembly on page 24 a Partially tighten screw ff then fully tighten screw J and then fully tighten screw E b Partially tighten screw E then fully tighten screw J and then fully tighten screw E 10 Connect the new heat sink and fan assembly cable to the microprocessor fan connector on the system board See Locating parts on the system board on page 9 11 Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until the two screw holes in the heat sink fan duct are aligned with those in the heat sink and fan assembly Install the two screws to secure the heat sink fan duct 24 ThinkCentre User Guide Figure 20 Installing the heat sink fan duct What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 40 Replacing the microprocessor Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www l
22. other services Purchasing additional services Appendix A Notices Television output notice European conformance CE mark Trademarks Index 65 66 66 67 68 68 68 69 Important safety information CAUTION Before using this manual be sure to read and understand all the related safety information for this product Refer to the ThinkCentre Safety and Warranty Guide that you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury and or damage to your product If you no longer have a copy of the ThinkCentre Safety and Warranty Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com support Copyright Lenovo 2010 vi ThinkCentre User Guide Chapter 1 Product overview This chapter provides information about the computer features specifications software programs provided by Lenovo and locations of connectors components parts on the system board and internal drives This chapter contains the following topics e Features on page 1 This section provides information about the computer features e Specifications on page 3 This section lists the physical specifications for your computer e Software overview on page 4 This section provides information about the software programs provided with your computer e Locations on
23. page 6 This section provides information to help you locate your computer connectors components parts on the system board and internal drives Features This section provides information about the computer features System information The following information covers a variety of models For information about your specific model use the Setup Utility program See Chapter 4 Using the Setup Utility program on page 51 Microprocessor Your computer comes with one of the following microprocessors internal cache size varies by model type e AMD Athlon II microprocessor e AMD Phenom II microprocessor e AMD Sempron microprocessor Memory module s Your computer supports up to four double data rate 3 dual inline memory modules DDR3 DIMMs Internal drives e Card reader available in some models e Optical drive e Serial Advanced Technology Attachment SATA hard disk drive Video subsystem e Integrated graphics card functioning through a Video Graphics Array VGA connector or a Digital Visual Interface DVI connector e Peripheral Component Interconnect PCI Express x16 graphics card slot on the system board for a discrete graphics card Audio subsystem e Integrated high definition HD audio e Headphone connector and microphone connector on the front panel Copyright Lenovo 2010 1 e Audio line in connector audio line out connector and microphone connector on the rear panel e Internal speaker ava
24. rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu opens release the F12 key 3 On the Startup Device Menu select the USB hard disk drive as the first boot device and press Enter The rescue medium starts When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Installing or reinstalling device drivers Before installing or reinstalling device drivers make sure that you have a preinstalled operating system and the documentation and software media for the device Chapter 3 Recovery information 49 Device drivers for factory installed devices are located on the computer hard disk drive usually drive C in the SWTOOLS DRIVERS subdirectory The latest device drivers for factory installed devices are also available at http Awww lenovo com support Other device drivers are on the software media that come with individual devices To install or reinstall the device driver for a factory installed device do the following 1 Turn on the computer 2 Use Windows Explorer or My Computer to display the directory structure of your hard disk drive
25. results drop down list box to easily locate all the BIOS related links d Click the BIOS update link 3 Click the TXT file that contains the instructions for updating flashing the BIOS from your operating system 4 Print these instructions This is very important because these instructions will not be displayed on the screen after the download begins 5 Follow the printed instructions to download extract and install the update Recovering from a POST and BIOS update failure If the power to your computer is interrupted while the POST and BIOS is being updated your computer might not restart correctly If this happens perform the following procedure to recover from the POST and BIOS update failure This procedure is commonly called Boot block Recovery 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 9 4 Remove any parts and disconnect any cables that might prevent your access to the Clear CMOS Recovery jumper 5 Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 6 Reinstall any parts and reconnect any cables that
26. set a new password See Chapter 4 Using the Setup Utility program on page 51 for more information Chapter 2 Installing or replacing hardware 43 44 ThinkCentre User Guide Chapter 3 Recovery information This chapter provides information about the recovery solutions provided by Lenovo This chapter contains the following topics e Creating and using recovery media on page 45 e Performing backup and recovery operations on page 46 e Using the Rescue and Recovery workspace on page 47 e Creating and using a rescue medium on page 48 e Installing or reinstalling device drivers on page 49 e Solving recovery problems on page 50 Notes 1 The recovery information in this chapter only applies to the computers that have the Rescue and Recovery program or the Product Recovery program installed If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed it indicates that you need to install the Rescue and Recovery program manually before enabling its features To install the Rescue and Recovery program do the following a Click Start gt All Programs gt Lenovo ThinkVantage Tools and double click Enhanced Backup and Restore b Follow the instructions on the screen c When the installation process completes the Enhanced Backup and Restore icon is activated 2 There are a variety of methods to choose from when considering how to recover in the event of a
27. software or hardware related problem Some methods vary depending on the type of your operating system 3 The product on the recovery media may be used only for the following purposes e Restore the product preinstalled on your computer e Reinstall the product e Modify the product using the Additional Files Creating and using recovery media You can use recovery media to restore the hard disk drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Creating recovery media This section provides instructions on how to create recovery media on different operating systems Copyright Lenovo 2010 45 Note On the Windows 7 operating system you can create recovery media using discs or external USB storage devices On the Windows Vista operating systems you can create recovery media using
28. the drive bay assembly clip J inward and pivot the drive bay assembly downward as shown Chapter 2 Installing or replacing hardware 31 Figure 28 Lowering the drive bay assembly 8 Slide the optical drive out of the front of the computer Figure 29 Removing the optical drive 9 Slide the new optical drive into the optical drive bay from the front of the computer 32 ThinkCentre User Guide Figure 30 Installing a new optical drive 10 Hold the new optical drive and pivot the drive bay assembly upward Align the screw holes in the new optical drive with the corresponding holes in the drive bay Then install the two screws to secure the new optical drive in place Figure 31 Installing the optical drive 11 Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board See Locating parts on the system board on page 9 Then locate an available five wire power connector and connect it to the rear of the new optical drive Chapter 2 Installing or replacing hardware 33 Figure 32 Connecting a SATA optical drive What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 40 Replacing the hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the
29. the front bezel See Removing and reinstalling the front bezel on page 14 4 Pivot the drive bay assembly upward to access all the internal drives cables and other components Figure 9 Pivoting the drive bay assembly upward 5 To lower the drive bay assembly press the drive bay assembly clip J inward and pivot the drive bay assembly downward as shown 16 ThinkCentre User Guide Figure 10 Lowering the drive bay assembly Installing or replacing a PCI card Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to install or replace a PCI card Your computer has one standard PCI card slot two PCI Express x1 card slots and one PCI Express x16 graphics card slot See Locating parts on the system board on page 9 To install or replace a PCI card do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Do one of the following e If you are replacing a PCI card rem
30. 2 Installing or replacing hardware es ws Handling static sensitive devices Installing or replacing hardware Installing external options Removing the computer cover Removing and reinstalling the front Bezel Accessing the eee board components and drives Bo Fi fs we Installing or epiaeng a PCI cand Installing or replacing a memory module Replacing the battery Replacing the heat sink and fan assoni Replacing the microprocessor Replacing the power supply assembly Replacing the optical drive Replacing the hard disk drive Replacing the front fan assembly Replacing the keyboard Replacing the mouse whe Completing the parts replacement Obtaining device drivers Basic security features Integrated cable lock Padlock Password protection ue Bite gk He Erasing a lost or forgotten password clearing CMOS S LENE 44 ae aod Chapter 3 Recovery information Creating and using recovery media Copyright Lenovo 2010 Ron lt A Oo oO 13 13 13 13 14 14 16 17 19 21 22 25 27 31 34 36 38 39 40 41 41 41 41 42 42 45 45 Creating recovery media Using recovery media Me ay Performing backup and recovery operations Performing a backup operation Performing a recovery operation Using the Rescue and Recovery workspace Creating and using a rescue medium Creating a rescue medium Using a rescue medium Installing or reinstalling device drivers Solving recovery prob
31. Help Notes 1 After restoring your hard disk drive to the factory default settings you might have to reinstall device drivers for some devices See Installing or reinstalling device drivers on page 49 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Notes 48 ThinkCentre User Guide 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of optical drives Creating a rescue medium This section provides instructions on how to create a rescue medium on different operating systems e To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3
32. To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 40 Completing the parts replacement After completing the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables To reinstall the computer cover and reconnect cables to your computer do the following 1 Make sure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See Locating components on page 9 for the locations of the various components in your computer 2 Make sure that all the internal cables are routed properly to avoid interference with lowering the drive bay assembly and closing the computer cover Keep the cables clear of the hinges and sides of the chassis 3 Lower the drive bay assembly See Accessing the system board components and drives on page 16 4 If you have removed the front bezel reinstall it See Removing and reinstalling the front bezel on page 14 5 Position the computer cover on the chassis so that the rail guides on the computer cover engage the rails on the chassis Then slide the computer cover to the front of the computer until it snaps into position and is closed Then install the two screws to secure the computer cover Figure 41 Reinstalling the computer cover 6 Lock the computer cover if you have a computer c
33. Used to attach a keyboard that uses a PS 2 keyboard connector Connector Description PS 2 mouse connector Used to attach a mouse a trackball or other pointing devices that use a PS 2 mouse connector Serial port Used to attach an external modem a serial printer or other devices that use a 9 pin serial port USB connector Used to attach a device that uses a USB connector such as a USB keyboard a USB mouse a USB scanner or a USB printer If the USB connectors on your computer are not enough for you to connect all your USB devices you can purchase a USB hub which you can use to connect additional USB devices VGA monitor connector Used to attach a VGA monitor or other devices that use a VGA monitor connector Locating components Figure 3 Component locations on page 9 shows the locations of the various components in your computer To remove the computer cover and gain access to the inside of the computer see Removing the computer cover on page 14 Figure 3 Component locations E Heat sink and fan assembly i Front bezel E Power supply assembly Front fan assembly EJ Memory modules 2 E Hard disk drive El Optical drive EJ PCI Express card available in some models H Front USB and audio assembly Heat sink fan duct Locating parts on the system board Figure 4 System board part locations on page 10 shows the locations of the parts on the system board Chapter 1 Product overview 9
34. ate information and services to help you buy upgrade and maintain your computer You can also do the following e Shop for desktop and notebook computers monitors projectors upgrades and accessories for your computer and special offers 64 ThinkCentre User Guide e Purchase additional services such as support for hardware operating systems software programs network setup and configuration and custom installations e Purchase upgrades and extended hardware repair services e Download the latest device drivers and software updates for your computer model e Access the online manuals for your products e Access the Lenovo Limited Warranty e Access troubleshooting and support information for your computer model and other supported products e Find the service and support phone numbers for your country or region e Find a Service Provider located near you Help and service This section provides information about obtaining help and service Using the documentation and diagnostic programs If you experience problems with your computer see Chapter 6 Troubleshooting and diagnostic programs on page 59 For information about additional resources to help you troubleshoot your computer problems see Information resources on page 63 If you suspect a software problem see the documentation that came with the operating system or software program including readme files and online help Most computers come with a set of
35. computer cover on page 14 3 Lay the computer on its side for easier access to the system board 4 Locate the memory slots on the system board See Locating parts on the system board on page 9 Chapter 2 Installing or replacing hardware 19 5 Remove any parts and disconnect any cables that might prevent your access to the memory slots 6 Do one of the following e f you are replacing a memory module open the retaining clips and remove the old memory module that is currently installed Figure 13 Removing the memory module e If you are installing a memory module open the retaining clips of the memory slot into which you want to install the memory module Figure 14 Opening the retaining clips of the memory slot 7 Position the new memory module over the memory slot Make sure that the notch jon the new memory module is aligned with the key jin the memory slot Then press the new memory module straight down into the memory slot until the retaining clips close and the new memory module snaps into position 20 ThinkCentre User Guide Figure 15 Installing the memory module 8 Reinstall any parts and reconnect any cables that have been removed or disconnected What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 40 Replacin
36. computer hardware can execute You can use the Setup Utility program to view or change the configuration settings of your computer See Chapter 4 Using the Setup Utility program on page 51 for detailed information Your computer system board has a module called electrically erasable programmable read only memory EEPROM also referred to as flash memory You can easily update the POST the BIOS and the Setup Utility program by starting your computer with a system program update disc or running a special update program from your operating system Lenovo might make changes and enhancements to the POST and BIOS When updates are released they are available as downloadable files on the Lenovo Web site at http www lenovo com Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update disc or an update program that can be run from the operating system Updating flashing the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc Note You can download a self starting bootable disc image known as an ISO image with the system program updates to create a system program update disc Go to http www lenovo com support To update flash the BIOS from a disc do the following 1 Turn off your computer 2 Repeatedly press and release the F12 ke
37. ct Recovery The Product Recovery program enables you to restore the contents of the hard disk drive to the factory default settings ThinkVantage Rescue and Recovery The ThinkVantage Rescue and Recovery program is a one button recovery and restore solution that includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system Note If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed it indicates that you need to install the Rescue and Recovery program manually before enabling its features To install the Rescue and Recovery program do the following 1 Click Start gt All Programs gt Lenovo ThinkVantage Tools and double click Enhanced Backup and Restore 2 Follow the instructions on the screen 3 When the installation process completes the Enhanced Backup and Restore icon is activated ThinkVantage Client Security Solution The ThinkVantage Client Security Solution program is available on select Lenovo computers It helps protect your information including vital security information like passwords encryption keys and electronic credentials while guarding against unauthorized user access to data Note The ThinkVantage Client Security Solution program is only available on computers preinstalled with the Windows Vista operating system from Lenovo Password Manager The Passwor
38. d Manager program automatically captures and fills in authentication information for Windows applications and Web sites Note The Password Manager program is only available on computers preinstalled with the Windows 7 operating system from Lenovo If the Password Vault icon in the Lenovo ThinkVantage Tools program is dimmed it indicates that you need to install the Password Manager program manually before enabling its features To install the Password Manager program do the following 1 Click Start gt All Programs gt Lenovo ThinkVantage Tools and double click Password Vault 2 Follow the instructions on the screen Chapter 1 Product overview 5 3 When the installation process completes the Password Vault icon is activated Power Manager The Power Manager program provides convenient flexible and complete power management for your ThinkCentre computer By using the Power Manager program you can adjust your power settings to achieve the best balance between system performance and power saving ThinkVantage System Update The ThinkVantage System Update program helps you keep the software on your computer up to date by downloading and installing software packages ThinkVantage applications device drivers BIOS updates and other third party applications Fingerprint Software The integrated fingerprint reader provided on some keyboards works with the Fingerprint Software program to enable you to enroll your fingerprint and a
39. de to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some m
40. e Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace Chapter 3 Recovery information 47 e Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive e Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings If you have multiple partitions on your hard disk drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if y
41. e bays are referred to as bay 1 bay 2 and so on When installing or replacing an internal drive it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed Refer to the appropriate section in Chapter 2 Installing or replacing hardware on page 13 for instructions on how to install or replace internal drives for your computer Figure 5 Drive bay locations on page 11 shows the locations of the drive bays in your computer 10 ThinkCentre User Guide Figure 5 Drive bay locations E Bay 1 Optical drive bay with an optical drive installed H Bay 2 Slim card reader drive bay EJ Bay 3 SATA hard disk drive bay Chapter 1 Product overview 11 12 ThinkCentre User Guide Chapter 2 Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer This chapter contains the following topics e Handling static sensitive devices on page 13 e Installing or replacing hardware on page 13 e Obtaining device drivers on page 41 e Basic security features on page 41 Handling static sensitive devices Do not open the static protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part Static electricity although harmless to you can seriously damage co
42. e bootable To select a temporary startup device do the following 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu opens release the F12 key 3 Select the desired startup device on the Startup Device Menu and press Enter Note Selecting a startup device on the Startup Device Menu does not permanently change the startup device sequence Viewing or changing the startup device sequence This section provides instructions on how to view or permanently change the configured startup device sequence To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 51 Chapter 4 Using the Setup Utility program 53 2 Select Startup gt Primary Boot Sequence Read the information displayed on the right side of the screen 3 Select the first boot device second boot device and so on 4 Press Esc to return to the Startup menu Then select the devices for the Automatic Boot Sequence and Error Boot Sequence 5 Press Esc to return to the Setup Utility program main menu You might have to press Esc several times 6 Press F10 to save the new settings and exit the Setup Utility program Notes a If you do not want to save the new settings select Exit gt Discard Changes and Exit b If you want to return to the default settings press F9 or
43. e screw fj and then fully remove screw E b Partially remove screw then fully remove screw E and then fully remove screw E Note Carefully remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot be removed from the heat sink and fan assembly Chapter 2 Installing or replacing hardware 23 KU U Figure 19 Screws that secure the heat sink and fan assembly 7 Lift the heat sink and fan assembly off the system board Notes a You might have to gently twist the heat sink and fan assembly to free it from the microprocessor b When handling the heat sink and fan assembly do not touch the thermal grease on the bottom of the heat sink and fan assembly 8 Place the new heat sink and fan assembly on the system board so that the four screws are aligned with the corresponding holes in the system board Make sure that you properly place the new heat sink and fan assembly so that you can easily connect the new
44. easurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2010 67 Television output notice The following notice applies to models that have the factory installed television output feature This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Trademarks Lenovo the Lenovo logo Rescue and Recovery ThinkCentre and ThinkVantage are trademarks of Lenovo in the United States other countries or both Microsoft Windows and Windows Vista are trademarks of the Microsoft group of companies AMD AMD Athlon AMD Phenom AMD Sempron and combinations thereof are trademarks of Advanced Micro Devices Inc Linux is a trademark of Linus Torvalds in the United States other countries or bot
45. enovo com support This section provides instructions on how to replace the microprocessor CAUTION The heat sink and microprocessor might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Remove the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 22 Note Place the heat sink and fan assembly on its side so that the thermal grease on the bottom of it does not get in contact with anything Chapter 2 Installing or replacing hardware 25 4 Lift the small handle J to release the microprocessor J secured on the system board as 7 pA A A ea a Mai ee oO OW U
46. erent from the illustrations Locating connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations on page 7 shows the locations of the connectors controls and indicators on the front of your computer 6 ThinkCentre User Guide REN p Od WY VA Figure 1 Front connector control and indicator locations E Optical drive eject close button E Power switch El Hard disk drive activity indicator EJ Power indicator H USB connector Zl Microphone connector Headphone connector E USB connector Locating connectors and parts on the rear of your computer Figure 2 Rear connector and part locations on page 8 shows the locations of the connectors and parts on the rear of your computer Some connectors on the rear of your computer are color coded to help you determine where to connect the cables on your computer Chapter 1 Product overview 7 O O GO O ae O80 2685 O O O O O Beak ORO L686 O O O O o a E re 08 6 08 QoQ0 ORO 8888 amp g Q SOSO O Q520 E E 3 o s ji Yee gee E rd f I I SIT ee O50 a OO O86 So o g ata ale a ae 2o
47. et The monitor is turned on and the brightness and contrast controls are set correctly The computer voltage matches the voltage available at the electrical outlet for your country or region The keyboard does not work Verify that e The computer is turned on e The keyboard is correctly connected to an appropriate keyboard connector the PS 2 keyboard connector or one of the USB connectors on the computer e No keys are stuck Copyright Lenovo 2010 59 symptom Co The mouse does not work Verify that e The computer is turned on e The mouse is correctly connected to an appropriate mouse connector the PS 2 mouse connector or one of the USB connectors on the computer e The mouse is clean Refer to Cleaning the mouse on page 61 The operating system does not Verify that you list the device where the operating system resides in the startup start device sequence Usually the operating system is on the hard disk drive For more information see Selecting a startup device on page 53 The computer beeps multiple Verify that no keys are stuck times before the operating system starts Diagnostic programs Diagnostic programs are used to test hardware components of your computer Diagnostic programs can also report operating system controlled settings that interfere with the correct operation of your system You can use the preinstalled Lenovo ThinkVantage Toolbox program to diagnose computer prob
48. fer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically ma
49. ferent operating systems e To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation e To perform a recovery operation using the Rescue and Recovery program on the Windows Vista operating system do the following 1 From the Windows desktop click Start gt All Programs gt ThinkVantage gt Rescue and Recovery The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click Launch advanced Rescue and Recovery 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace on page 47 Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations even if you cannot start th
50. g the battery Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support Your computer has a special type of memory that maintains the date time and configuration information for built in features The battery keeps this information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when you turn on the computer Before performing the following procedure be sure to read and understand the information about replacing and disposing of the battery in the Batteries and Lithium battery notice sections of the ThinkCentre Safety and Warranty Guide To replace the battery do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Pivot the drive bay assembly upward See Accessing the system board components and dr
51. h Other company product or service names may be trademarks or service marks of others 68 ThinkCentre User Guide Index A a rescue medium creating and using 48 Access Help 64 accessing system board components and drives 16 administrator password 52 antivirus software 6 audio line in connector 8 audio line out connector 8 audio subsystem 1 backup and recovery operations 46 basic troubleshooting 59 battery replacing 21 Boot block Recovery 56 Cc cable lock security 41 changing startup device sequence 53 cleaning the mouse 61 CMOS clearing 42 components internal 9 computer cover removing 14 computer cover reinstalling 40 connector description 8 connectors rear 7 connectors controls indicators front 6 considerations password 52 creating and using a rescue medium 48 creating and using recovery media 45 CRU completing the installation 40 completing the replacement 40 D device drivers 41 installing 49 reinstalling 49 devices handling static sensitive 13 diagnostic programs troubleshooting 59 diagnostic programs using 65 documentation using 65 drivers device 41 drives Copyright Lenovo 2010 internal 10 DVI monitor connector 8 E environment operating 4 Ethernet 2 Ethernet connector 8 exiting Setup Utility program 54 expansion 2 external options installing 13 F failure recovering from a POST and BIOS update 56 features 1 flashing the BIOS 55 front connectors
52. have been removed or disconnected 7 Reinstall the computer cover and reconnect the power cords for the computer and monitor See Completing the parts replacement on page 40 8 Turn on the computer and then insert the POST and BIOS update flash update disc into the optical drive The recovery session begins The recovery session will take two to three minutes During this time you will hear a series of beeps 9 After the recovery session is completed there will be no video the series of beeps will end and the system will automatically turn off 10 Repeat step 1 through step 4 11 Move the jumper back to the standard position pin 1 and pin 2 56 ThinkCentre User Guide 12 Reinstall any parts and reconnect any cables that have been removed or disconnected 13 Reinstall the computer cover and reconnect power cords and all other external cables See Completing the parts replacement on page 40 14 Turn on the computer and remove the disc from the optical drive Chapter 5 Updating system programs 57 58 ThinkCentre User Guide Chapter 6 Troubleshooting and diagnostic programs This chapter provides information about some basic troubleshooting and diagnostic programs If your computer problem is not described in this chapter see Chapter 7 Getting information help and service on page 63 for additional troubleshooting resources This chapter contains the following topics e Basic troubleshooting
53. he heat sink fan duct Figure 26 Installing the heat sink fan duct What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 40 30 ThinkCentre User Guide Replacing the optical drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the optical drive To replace the optical drive do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Remove the front bezel See Removing and reinstalling the front bezel on page 14 4 Pivot the drive bay assembly upward See Accessing the system board components and drives on page 16 5 Disconnect the signal cable and the power cable from the optical drive 6 Hold the optical drive and remove the two screws that secure the optical drive Figure 27 Removing the optical drive screws 7 Press
54. ilable five wire power connector and connect it to the rear of the new hard disk drive Figure 35 Connecting a SATA hard disk drive 7 Position the new hard disk drive into the hard disk drive bay and align the screw holes in the new hard disk drive with the corresponding holes in the drive bay Then install the four screws to secure the new hard disk drive in place Chapter 2 Installing or replacing hardware 35 Figure 36 Installing the hard disk drive What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 40 Replacing the front fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the front fan assembly To replace the front fan assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Remove the front bezel See
55. ilable in some models Connectivity 10 100 1000 Mbps integrated Ethernet controller System management features e Ability to store the power on self test POST hardware test results e Advanced Configuration and Power Interface ACPI e Automatic power on startup e Desktop Management Interface DMI e Preboot Execution Environment PXE e System Management SM Basic Input Output System BIOS and SM software e Wake on LAN WOL e Windows Management Instrumentation WMI WMI is the infrastructure for management data and operations on Windows operating systems Input Output I O features e 9 pin serial port one standard and one optional e 25 pin parallel port optional through your PCI card in some models e Ethernet connector e PS 2 keyboard connector e PS 2 mouse connector e Six Universal Serial Bus USB 2 0 connectors two on the front panel and four on the rear panel there might also be two optional USB connectors on the rear panel e Two audio connectors on the front panel headphone connector and microphone connector e Three audio connectors on the rear panel audio line in connector audio line out connector and microphone connector e VGA monitor connector and DVI monitor connector For more information refer to Locating connectors controls and indicators on the front of your computer on page 6 and Locating connectors and parts on the rear of your computer on page 7 Expansion e One hard disk
56. ives on page 16 4 Locate the battery See Locating parts on the system board on page 9 5 Remove any parts and disconnect any cables that might prevent your access to the battery 6 Remove the old battery Chapter 2 Installing or replacing hardware 21 Figure 16 Removing the old battery 7 Install the new battery e Figure 17 Installing the new battery 8 Reinstall any parts and reconnect any cables that have been removed or disconnected 9 Lower the drive bay assembly See Accessing the system board components and drives on page 16 10 Reinstall the computer cover and reconnect all external cables See Completing the parts replacement on page 40 11 Turn on the computer and all attached devices Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 12 Use the Setup Utility program to set the date time passwords and any other configuration information See Chapter 4 Using the Setup Utility program on page 51 What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 40 Replacing the heat sink and fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety i
57. ives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 9 Remove any parts and disconnect any cables that might prevent your access to the Clear CMOS Recovery jumper Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 6 Reinstall any parts and reconnect any cables that have been removed or disconnected 7 Reinstall the computer cover and reconnect the power cords for the computer and monitor See 42 Completing the parts replacement on page 40 Turn on the computer and leave it on for approximately 10 seconds Then turn off the computer by holding the power switch for approximately five seconds Repeat step 1 through step 4 ThinkCentre User Guide 10 11 12 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 Reinstall any parts and reconnect any cables that have been removed or disconnected Reinstall the computer cover and reconnect all cables See Completing the parts replacement on page 40 Turn on the computer Your password has been erased and you can use the Setup Utility program to
58. lease select boot device window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Notes 1 After restoring your computer to the factory default settings you might have to reinstall device drivers for some devices See Installing or reinstalling device drivers on page 49 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup e Ina protected area of your hard disk drive e On the secondary hard disk drive if a secondary hard disk drive is installed in your computer e On an attached external USB hard disk drive e On a network drive e On recordable discs a recordable optical drive is required for this option After you have backed up the contents on the hard disk drive you can restore the complete contents of the hard disk drive restore only the
59. lems Chapter 4 Using the PPAP veny program F Starting the Setup Utility program Viewing or changing settings Using passwords Password considerations Power on password Administrator password Setting changing or deleting a aaccwonds Enabling or disabling a device Selecting a startup device ee Selecting a temporary startup device Viewing or sages the seme device sequence naan Exiting the Setup Utility program Chapter 5 peer an programs Using system programs Updating flashing the BIOS from a aise Updating cee the BIOS from your here system Recovering from a POST aaa BIOS update failure Chapter 6 Troubleshooting and diagnostic programs Basic troubleshooting Diagnostic programs Lenovo ThinkVantage Toolbox PC Doctor for DOS Cleaning the mouse Optical mouse Non optical mouse 45 46 46 47 47 47 48 49 49 49 50 51 51 51 51 52 52 52 52 52 53 53 53 54 55 55 55 56 56 59 59 60 60 60 61 61 61 Chapter 7 Getting information IPE and service Information resources Online Books folder Lenovo ThinkVantage Tools ThinkVantage Productivity Center Lenovo Welcome Access Help Safety and warranty nae Lenovo Web site http www inane com Help and service Using the documenten did danese programs iv ThinkCentre User Guide 63 63 63 63 64 64 64 64 64 65 65 Calling for service Using
60. lems if your computer is running the Windows operating system Notes 1 You can also download the PC Doctor for DOS diagnostic program from http www lenovo com support See PC Doctor for DOS on page 60 for detailed information 2 If you are unable to isolate and repair the problem yourself after running the programs save and print the log files created by the programs You will need the log files when you speak to a Lenovo technical support representative Lenovo ThinkVantage Toolbox The Lenovo ThinkVantage Toolbox program helps you maintain your computer improve computing security diagnose computer problems get familiar with the innovative technologies provided by Lenovo and get more information about your computer You can use the diagnostics feature of the Lenovo ThinkVantage Toolbox program to test devices diagnose computer problems create bootable diagnostic media update system drivers and view system information e To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating system click Start gt All Programs Lenovo ThinkVantage Tools gt System Health and Diagnostics Follow the instructions on the screen e To run the Lenovo ThinkVantage Toolbox program on the Windows Vista operating system click Start gt All Programs gt ThinkVantage gt Lenovo ThinkVantage Toolbox Follow the instructions on the screen Follow the instructions on the screen For additional information refer to the Leno
61. lenovo ThinkCentre User Guide o ThinkGentre Machine Types 4163 5042 5046 5052 5054 5056 5058 5060 5062 5064 and 5066 lenovo ThinkCentre User Guide Machine Types 4163 5042 5046 5052 5054 5056 5058 5060 5062 5064 and 5066 Note Before using this information and the product it supports be sure to read and understand the ThinkCentre Safety and Warranty Guide and Appendix A Notices on page 67 Second Edition November 2010 Copyright Lenovo 2010 LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Important safety information Chapter 1 Product overview Features Specifications Software overview Software provided with your Windows operating system Locations Locating connectors conas p indicators on the front of your computer Locating connectors and parts on the rear ot your computer Locating components Locating parts on the system Beare Locating internal drives Chapter
62. me important setup tasks to help you make the most of your computer Access Help The Access Help information system provides information about getting started doing basic tasks customizing settings for your personal preference protecting data expanding and upgrading and troubleshooting e To open the Access Help information system on the Windows 7 operating system click Start gt Help and Support gt Lenovo Access Help e To open the Access Help information system on the Windows Vista operating system click Start gt All Programs gt ThinkVantage gt Access Help After you have opened the Access Help information system use the left panel to make a selection from the Contents tab or the Index tab or use the Search tab to find a particular word or phrase Safety and warranty The ThinkCentre Safety and Warranty Guide that came with your computer contains information about safety warranty service and support phone numbers CRUs and other notices and information resources You can also get the latest service and support telephone numbers and a PDF version of the ThinkCentre Safety and Warranty Guide from the Lenovo Support Web site at http www lenovo com support Before using the information in this manual and the product it supports be sure to read and understand the ThinkCentre Safety and Warranty Guide and Appendix A Notices on page 67 Lenovo Web site http www lenovo com The Lenovo Web site provides up to d
63. mputer components and parts When you handle computer parts and components take these precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always carefully handle the parts and other computer components Handle PCI cards memory modules system boards and microprocessors by the edges Never touch exposed circuitry e Prevent others from touching the parts and other computer components e Before you replace a new part touch the static protective package containing the new part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body e Remove the new part from the static protective package and directly install it in the computer without placing it on any other surface If it is hard for you to do this in your specific situation place the static protective package of the new part on a smooth level surface and then place the new part on the static protective package e Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer by adding memory modules PCI cards or drives and maintain your computer by replacing the failing hardware Notes 1 Use only compu
64. nformation in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the heat sink and fan assembly CAUTION The heat sink and fan assembly might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the heat sink and fan assembly do the following 22 ThinkCentre User Guide Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Remove the front bezel See Removing and reinstalling the front bezel on page 14 Pivot the drive bay assembly upward Remove the two screws that secure the heat sink fan duct and then lift the heat sink fan duct up to remove it from the chassis Figure 18 Removing the heat sink fan duct Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board See Locating parts on the system board on page 9 Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board a Partially remove screw then fully remov
65. ng recovery problems 50 starting the Setup Utility program 51 startup device 53 sequence changing 53 temporary selecting 53 static sensitive devices handling 13 system management 2 programs 55 system board connectors 10 locating parts 9 location 9 system board components and drives accessing 16 T television output notice 68 temporary startup device 53 the BIOS updating flashing 55 56 ThinkVantage productivity center 64 trademarks 68 troubleshooting basic 59 troubleshooting diagnostic programs 59 U updating flashing the BIOS 55 system programs 55 updating flashing the BIOS 56 USB connector 9 using a rescue medium creating and 48 diagnostic programs 65 documentation 65 Copyright Lenovo 2010 other services 66 passwords 51 Setup Utility program 51 V VGA monitor connector 9 video subsystem 1 viewing or changing settings 51 W warranty information 64 Web site Lenovo 64 workspace backup and recovery 47 71 72 ThinkCentre User Guide lenovo Part Number 0A22719 Printed in USA 1P P N 0A22719
66. ogram opens 5 Follow the instructions on the screen to run the desired diagnostic test For additional help press the F1 key 6 Remove the diagnostic disc from the optical drive after completing the diagnostic test Cleaning the mouse This section provides instructions on how to clean an optical or non optical mouse Optical mouse An optical mouse uses a light emitting diode and an optical sensor to navigate the pointer If the pointer on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean the optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor DSP to determine changes in the mouse position 5 Reconnect the mouse cable to the computer 6 Turn your computer back on Non optical mouse The following illustration shows the components of a non optical mouse Note The illustration might be slightly different from your mouse Chapter 6 Troubleshooting and diagnostic programs 61 Retainer ring H Ba EJ Plastic rollers
67. on help and service This chapter provides information about help service and technical assistance for Lenovo products This chapter contains the following topics e Information resources on page 63 e Help and service on page 65 Information resources You can use the information in this section to access useful resources relating to your computing needs Online Books folder The Online Books folder preinstalled on your computer contains the ThinkCentre User Guide which provides information about your computer to help you set up use and maintain your computer It requires no Internet access to view the publication To view the publication click Start gt All Programs gt Online Books gt Online Books then double click the publication for your computer The publication is also available on the Lenovo Support Web site at http www lenovo com support Notes 1 The publication is in PDF version To view the publication you need to have the Adobe Reader program preinstalled on your computer If the Adobe Reader program has not been installed on your computer a message will be displayed when you attempt to view the PDF file and you will be guided through the Adobe Reader installation 2 The publication is available in other languages on the Lenovo Support Web site at http www lenovo com support 3 If you want to install a different language version of the Adobe Reader program rather than the version prein
68. only discs so this operation is also called creating Product Recovery discs e To create recovery media on the Windows 7 operating system click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen e To create Product Recovery discs on the Windows Vista operating system click Start gt All Programs gt ThinkVantage gt Create Product Recovery Media Then follow the instructions on the screen Using recovery media This section provides instructions on how to use recovery media on different operating systems On the Windows 7 operating system and the Windows Vista operating system you can use recovery media to restore the computer to the factory default settings only You can use recovery media to put the computer in an operational state after all other methods of recovery have failed Attention When you use recovery media to restore the computer to the factory default settings all the files currently on the hard disk drive will be deleted and replaced by the factory default settings To use recovery media on the Windows 7 operating system or the Windows Vista operating system do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into the optical drive 2 Repeatedly press and release the F12 key when turning on the computer When the P
69. ou cannot start the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following 1 Make sure the computer is turned off 2 Repeatedly press and release the F11 key when turning on the computer When you hear beeps or see a logo screen release the F11 key 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 50 4 Do one of the following e To rescue files from your hard disk drive or from a backup click Rescue files and follow the instructions on the screen e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click
70. ove the screw that secures the old PCI card and release the old PCI card from the PCI card slot Then carefully remove the old PCI card from the chassis as shown in Figure 11 Removing the PCI card on page 18 Notes a If there are any cables between the PCI card and the system board note the cable routing and then disconnect the cables b If the PCI card is secured in place by a retaining latch press the retaining latch to release the PCI card from the latch Then grasp the PCI card by the edges and carefully pull it out of the PCI card slot If necessary alternate moving each side of the PCI card a small and equal amount until it is completely removed from the slot Chapter 2 Installing or replacing hardware 17 c You might need to remove the front bezel and pivot the drive bay assembly upward to avoid interference with removing the PCI card See Removing and reinstalling the front bezel on page 14 and Accessing the system board components and drives on page 16 Figure 11 Removing the PCI card e f you are installing a PCI card remove the appropriate PCI card slot cover See Locating parts on the system board on page 9 to identify the types of PCI card slots 4 Remove the new PCI card from its static protective package 5 Install the new PCI card into the appropriate PCI card slot on the system board Then install the screw to secure the new PCI card in place 18 ThinkCentre User Guide
71. over lock See Integrated cable lock on page 41 or Padlock on page 41 7 Reconnect the power cord and all other external cables to the computer For connector locations see Locating connectors controls and indicators on the front of your computer on page 6 and Locating connectors and parts on the rear of your computer on page 7 8 Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program See Chapter 4 Using the Setup Utility program on page 51 40 ThinkCentre User Guide Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Units CRUs Information about this will come with the new CRUs or will come a few days after you receive the new CRUs Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in readme files with the device driver files Basic security features There are several security options available to help you prevent hardware theft and unauthorized access to your computer In addition to physical locks you can also prevent unauthorized use of your computer by a software lock that locks the keyboard until a correct password is typed in Integrated cable lock An integrated cable lock sometimes referred to as the Kensington lock can be used to secure you
72. r computer to a desk table or other non permanent fixture The cable lock attaches to a security slot at the rear of your computer and is operated with a key The cable lock also locks the computer cover See Figure 42 Installing an integrated cable lock on page 41 This is the same type of lock used with many notebook computers You can order an integrated cable lock from Lenovo by searching for Kensington at http www lenovo com support Note Make sure that the integrated cable lock you installed does not interfere with other computer cables Figure 42 Installing an integrated cable lock Padlock Your computer is equipped with a padlock loop so that the computer cover cannot be removed when a padlock is installed Chapter 2 Installing or replacing hardware 41 Figure 43 Installing a padlock Password protection To deter unauthorized use of your computer you can use the Setup Utility program to set a password When you turn on your computer you are prompted to type the password The computer cannot be used until a valid password is typed in Refer to Chapter 4 Using the Setup Utility program on page 51 for more information Erasing a lost or forgotten password clearing CMOS This section provides instructions on how to erase a lost or forgotten password such as a user password To erase a lost or forgotten password do the following 1 Remove all media from the dr
73. ral software programs provided by Lenovo Software provided with your Windows operating system This section provides information about the software provided with your Windows operating system Software provided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer Software programs provided with your computer might vary depending on your model type and preinstalled operating system 4 ThinkCentre User Guide Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely For more information see Lenovo ThinkVantage Tools on page 63 Note The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating system from Lenovo ThinkVantage Productivity Center The ThinkVantage Productivity Center program guides you to a host of information and tools to help you set up understand maintain and enhance your computer Note The ThinkVantage Productivity Center program is only available on computers preinstalled with the Windows Vista operating system from Lenovo Lenovo Welcome The Lenovo Welcome program introduces some innovative built in features of Lenovo to you and guides you through some important setup tasks to help you make the most of your computer Produ
74. rvices might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and service name might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com 66 ThinkCentre User Guide Appendix A Notices Lenovo may not of
75. s the physical specifications for your computer 1 The operating system s listed here are being certified or tested for compatibility at the time this publication goes to press Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual This list is subject to change To determine if an operating system has been certified or tested for compatibility check the Web site of the operating system vendor Chapter 1 Product overview 3 Dimensions Width 99 mm 3 9 inches Height 335 mm 13 19 inches Depth 382 mm 15 04 inches Weight Maximum configuration as shipped 6 6 kg 14 55 Ibs Environment e Air temperature Operating 10 C to 35 C 50 F to 95 F Non operating 40 C to 60 C 40 F to 140 F Non operating 10 C to 60 C 14 F to 140 F without package e Humidity Operating 20 to 80 non condensing Non operating 20 to 90 non condensing e Altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Non operating 50 to 35 000 ft 15 2 to 10 668 m Electrical input e Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting 115 V ac High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting 230 V ac Software overview The computer comes with a preinstalled operating system and seve
76. select Exit gt Load Optimal Defaults Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Then you can do one of the following e f you want to save the new settings and exit the Setup Utility program press F10 Otherwise your changes will not be saved e f you do not want to save the new settings select Exit gt Discard Changes and Exit e f you want to return to the default settings press F9 or select Exit gt Load Optimal Defaults 54 ThinkCentre User Guide Chapter 5 Updating system programs This chapter provides information about updating the POST and BIOS and how to recover from a POST and BIOS update failure This chapter contains the following topics e Using system programs on page 55 e Updating flashing the BIOS from a disc on page 55 e Updating flashing the BIOS from your operating system on page 56 e Recovering from a POST and BIOS update failure on page 56 Using system programs System programs are the basic layer of software built into your computer System programs include the POST the BIOS and the Setup Utility program The POST is a set of tests and procedures that are performed each time you turn on your computer The BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the
77. selected files or restore only the Windows operating system and applications 46 ThinkCentre User Guide Performing a backup operation This section provides instructions on how to perform a backup operation using the Rescue and Recovery program on different operating systems e To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation e To perform a backup operation using the Rescue and Recovery program on the Windows Vista operating system do the following 1 From the Windows desktop click Start gt All Programs gt ThinkVantage gt Rescue and Recovery The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click Launch advanced Rescue and Recovery gt Back up your hard drive and select backup operation options 3 Follow the instructions on the screen to complete the backup operation Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program on dif
78. ssociate it with your Windows password As a result fingerprint authentication can replace your password and enable simple and secure user access A fingerprint reader keyboard is available with certain computers or can be purchased for computers that support this option Lenovo ThinkVantage Toolbox The Lenovo ThinkVantage Toolbox program helps you maintain your computer improve computing security diagnose computer problems get familiar with the innovative technologies provided by Lenovo and get more information about your computer For more information see Lenovo ThinkVantage Toolbox on page 60 Adobe Reader The Adobe Reader program is a tool used to view print and search PDF documents See Online Books folder on page 63 for more information about accessing and viewing the publications Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more information about how to use your antivirus software refer to the help system of your antivirus software Locations This section provides information to help you locate your computer connectors components parts on the system board and internal drives Note The components in your computer might look slightly diff
79. stalled on your computer download the desired language version from the Adobe Web site at http www adobe com Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various technologies such as e Lenovo ThinkVantage Toolbox e Password Manager available on some models e Power Manager e Product Recovery e Rescue and Recovery e System Update Note The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating system from Lenovo To access the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools Copyright Lenovo 2010 63 ThinkVantage Productivity Center The ThinkVantage Productivity Center program contains information sources and tools designed to make computing easy and secure It provides easy access to various technologies such as e Client Security Solution e Power Manager e Productivity Center e Product Recovery e Rescue and Recovery e System Update Note The ThinkVantage Productivity Center program is only available on computers preinstalled with the Windows Vista operating system from Lenovo To access the ThinkVantage Productivity Center program click Start gt All Programs gt ThinkVantage gt Productivity Center Lenovo Welcome The Lenovo Welcome program introduces some innovative built in features of Lenovo to you and guides you through so
80. ter parts provided by Lenovo 2 When installing or replacing an option use the appropriate instructions in this section along with the instructions that come with the option Installing external options You can install external options to your computer such as external speakers a printer or a scanner For some external options you must install additional software in addition to making the physical connection When you install an external option see Locating connectors controls and indicators on the front of your computer on page 6 and Locating connectors and parts on the rear of your computer on page 7 to Copyright Lenovo 2010 13 identify the required connector Then use the instructions that come with the option to help you make the connection and install software or device drivers that are required for the option Removing the computer cover Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to remove the computer cover CAUTION A Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To remove the computer cover do the following 1 Remove all media
81. the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Remove the front bezel See Removing and reinstalling the front bezel on page 14 4 Pivot the drive bay assembly upward remove the two screws that secure the heat sink fan duct and then lift the heat sink fan duct out of the chassis Figure 23 Removing the heat sink fan duct 5 Disconnect the power supply assembly cables from all drives and from the 24 pin power connector and 4 pin power connector on the system board See Locating parts on the system board on page 9 Note You might also need to release the power supply assembly cables from some cable clips or ties that secure the cables to the chassis Make sure that you note the cable routing before disconnecting the cables 6 At the rear of the computer remove the three screws that secure the power supply assembly Press the power supply clip J downward to release the power supply assembly and then slide the power supply assembly to the front of the computer Lift the power supply assembly out of the computer 28 ThinkCentre User Guide Figure 24 Removing the power supply assembly 7 Make sure that the new power supply assembly is the correct replacement Some power supply assemblies automaticall
82. this option to set up USB connectors To enable or disable a device do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 51 2 From the Setup Utility program main menu select Devices 3 Depending on the device you want to enable or disable do one of the following e Select ATA Drives Setup gt SATA Controller to enable or disable the devices connected to the SATA connectors on the system board e Select USB Setup and follow the instructions on the screen to enable or disable the USB connector s of your choice 4 Select the desired settings and press Enter 5 Press Esc to return to the Setup Utility program main menu You might have to press Esc several times 6 Press F10 to save the new settings and exit the Setup Utility program Notes a If you do not want to save the new settings select Exit gt Discard Changes and Exit b If you want to return to the default settings press F9 or select Exit gt Load Optimal Defaults Selecting a startup device If your computer does not start up from a device such as a hard disk drive or the disc in an optical drive as expected do one of the following to select the desired startup device Selecting a temporary startup device This section provides instructions on how to select a temporary startup device You can use the instructions in this section to start up from any startup device Note Not all discs and hard disk drives ar
83. ting systems NOS Chapter 7 Getting information help and service 65 e Installation and maintenance of application programs Refer to the safety and warranty information that is provided with your computer for a complete explanation of warranty terms You must retain your proof of purchase to obtain warranty service For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support and click Support phone list or refer to the ThinkCentre Safety and Warranty Guide that is provided with your computer Note The service and support phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative If possible be at your computer when you call and have the following information available e Machine type and model e Serial numbers of your hardware products e Description of the problem e Exact wording of any error messages e Hardware and software configuration information Using other services If you travel with your computer or relocate it to a country where your desktop or notebook computer machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by authorized Service Providers Service methods and procedures vary by country and some se
84. to the system fan connector on the system board See Locating parts on the system board on page 9 Reinstall the heat sink fan duct See Figure 26 Installing the heat sink fan duct on page 30 Reinstall the hard disk drive See Replacing the hard disk drive on page 34 What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 40 Replacing the keyboard Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the keyboard To replace the keyboard do the following 1 38 Remove all media from the drives Then turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 4 Connect a new keyboard to the appropriate connector on the computer Your keyboard might be Disconnect the old keyboard cable from the computer connected to a PS 2 keyboard connector E or a USB connector Depending on where you want ThinkCentre User Guide to connect your keyboard see Locating connectors controls and indicators on the front of your computer on page 6 or
85. ue and Recovery workspace or the Windows environment from a rescue medium or recovery media you might not have the rescue device an internal hard disk drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program See Selecting a startup device on page 53 for detailed information about temporarily or permanently changing the startup device sequence For more information about the Setup Utility program see Chapter 4 Using the Setup Utility program on page 51 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use 50 ThinkCentre User Guide Chapter 4 Using the Setup Utility program You can use the Setup Utility program to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program This chapter provides information about the following topics to help you use the Setup Utility program e Starting the Setup Utility program on page 51 e Viewing or changing settings on page 51 e Using passwords on page 51 e Enabling or disabling a device on page 52 e Selecting a startup
86. vo ThinkVantage Toolbox help system PC Doctor for DOS You can also download the latest version of the PC Doctor for DOS diagnostic program from http www lenovo com support The PC Doctor for DOS diagnostic program runs independently of the Windows operating system Use the PC Doctor for DOS diagnostic program if you are unable to start the Windows operating system You can run the PC Doctor for DOS diagnostic program from a diagnostic disc that you created 60 ThinkCentre User Guide Creating a diagnostic disc This section provides instructions on how to create a diagnostic disc To create a diagnostic disc do the following 1 Download a self starting bootable disc image known as an ISO image of the diagnostic program from http www lenovo com support 2 Use any disc burning software to create a diagnostic disc with the ISO image Running the diagnostic program from the diagnostic disc This section provides instructions on how to run the diagnostic program from the diagnostic disc that you created To run the diagnostic program from the diagnostic disc that you created do the following 1 Make sure your computer is turned off 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu opens release the F12 key 3 Insert the diagnostic disc into the optical drive 4 Select the optical drive with the diagnostic disc as the startup device and press Enter The diagnostic pr
87. y sense the voltage or accept universal input some power supply assemblies are voltage specific and some power supply assemblies have a voltage selection switch If your power supply assembly has a voltage selection switch make sure that you set the voltage selection switch to match the voltage available at your electrical outlet If necessary use a ballpoint pen to slide the voltage selection switch to the correct position e If the voltage supply range in your local country or region is 100 127 V ac set the voltage selection switch to 115 V e If the voltage supply range in your local country or region is 200 240 V ac set the voltage selection switch to 230 V 8 Install the new power supply assembly into the chassis so that the screw holes in the new power supply assembly are aligned with the corresponding holes in the rear of the chassis Then install the three screws to secure the new power supply assembly in place Note Use only screws provided by Lenovo Chapter 2 Installing or replacing hardware 29 Figure 25 Installing the power supply assembly 9 Connect the new power supply assembly cables to all drives and the system board See Locating parts on the system board on page 9 10 Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until the two screw holes in the heat sink fan duct are aligned with those in the heat sink and fan assembly Install the two screws to secure t
88. y when turning on the computer When the Startup Device Menu opens release the F12 key 3 On the Startup Device Menu select the desired optical drive as the startup device Then insert the disc into this optical drive and press Enter The update begins 4 When prompted to change the serial number it is suggested that you do not make this change by pressing N However if you do want to change the serial number press Y then type in the serial number and press Enter Copyright Lenovo 2010 55 5 When prompted to change the machine type and model it is suggested that you do not make this change by pressing N However if you do want to change the machine type and model press Y then type in the machine type and model and press Enter 6 Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive Updating flashing the BIOS from your operating system Note Because Lenovo makes constant improvements to its Web sites the Web page contents are subject to change without notice including the contents referenced in the following procedure To update flash the BIOS from your operating system do the following 1 Go to http www lenovo com support 2 Do the following to locate the downloadable files for your machine type a In the Enter a product number field type your machine type and click Go b Click Downloads and drivers c Select BIOS from the Refine
89. ysical specifications 3 power supply features 2 power supply assembly replacing 27 power on password 52 power on self test POST 55 productivity center ThinkVantage 64 programs updating system 55 protection password 42 PS 2 keyboard connector 8 PS 2 mouse connector 9 purchasing additional services 66 R rear connectors 7 recovering from a POST and BIOS update failure 56 software 45 recovery Boot block Recovery 56 operations backup and 46 problems solving 50 recovery media creating and using 45 reinstalling device drivers 49 removing computer cover 14 removing reinstalling front bezel 14 replacing battery 21 front fan assembly 36 hard disk drive 34 heat sink and fan assembly 22 keyboard 38 microprocessor 25 mouse 39 optical drive 31 power supply assembly 27 Rescue and Recovery 45 workspace Rescue and Recovery 47 Rescue and Recovery workspace 47 resources information 63 S safety v safety information 64 security cable lock 41 enabling or disabling 52 features 2 41 padlock 41 selecting startup device 53 temporary startup device 53 serial port 9 service and help 65 getting 63 Lenovo Customer Support Center 65 services other 66 purchasing additional 66 Set Administrator Password 52 Set Power On Password 52 settings changing 51 viewing 51 Setup Utility program 51 Setup Utility program exiting 54 Setup Utility program starting 51 software recovering 45 software overview 4 solvi

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