Lenovo 1039 User's Manual
Contents
1. BBS FAHERRERBROARCHETHEeZ ARIS EA 0800 000 700 6 Warranty and Support Information Chapter 2 Lenovo Limited Warranty L505 0010 01 04 2008 This Lenovo Limited Warranty applies only to Lenovo branded hardware products you purchased for your own use and not for resale This Lenovo Limited Warranty is available in other languages at www lenovo com warranty What this Warranty Covers Lenovo warrants that each hardware product that you purchase is free from defects in materials and workmanship under normal use during the warranty period The warranty period for the product starts on the original date of purchase specified on your sales receipt or invoice unless Lenovo informs you otherwise in writing The warranty period and type of warranty service that apply to your product are designated below under the section titled Warranty Information THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES APPLY ONLY TO THE EXTENT REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS2. your Service Provider will arrange for service under the type of warranty service designated for the product under the section titled Warranty Information If your Service Provider determines that it is unable to repair your product your Service Provider will replace it with one that is at least functionally equivalent If your Service Provider determines that it is unable to either repair or replace your product your sole remedy is to return the product to your place of purchase or to Lenovo for a refund of your purchase price Replacement of a Product or Part When the warranty service involves the replacement of a product or part the replaced product or part becomes Lenovo s property and the replacement product or part becomes your property Only unaltered Lenovo products and parts are eligible for replacement The replacement product or part provided by Lenovo may not be new but it will be in good working order and at least functionally equivalent to the original product or part The replacement product or part shall be warranted for the balance of the period remaining on the original product Before your Service Provider replaces a product or part you agree to 1 remove all features parts options alterations and attachments not under warranty service 2 ensure that the product or part is free of any legal obligations or restrictions that prevent its replacement and 3 obtain authorization from the owner to have yo
3. 6858 DID English Filipino Poland General number 48 22 878 6999 Polski Portugal 351 21 892 7046 Portuguese Romania 4 021 40 58500 Russia Moscow 7 495 258 6300 Toll free 8 800 200 6300 Russian Singapore 800 6011 343 Local number only 603 8315 6859 DID English Slovakia 421 2 4954 5555 Slovenia 386 1 4255 205 Slovenian Spain 91 714 7830 or 90 110 0000 Spanish Sri Lanka 9411 2493547 or 9411 2493548 English Sweden 077 117 1040 Swedish Switzerland 0800 55 54 54 German French Italian Taiwan 886 2 8723 9799 or 0800 000 700 Mandarin Chapter 1 Information resources 5 Country or Region Telephone Number Thailand 1800 060 066 Local number only 66 2273 4088 603 8315 6857 DID English Thai Turkey 00800 4463 2041 Turkish United Kingdom 08705 500 900 Standard warranty support English United States 1 800 426 7378 English Uruguay 000 411 005 6649 Spanish Venezuela 0 800 100 2011 Spanish Vietnam For Northern Area and Hanoi City 844 3 946 2000 844 3 942 6457 For Southern Area and Ho Chi Minh City 848 3 829 5160 844 3 942 6457 English Vietnamese Refer to Chapter 2 Lenovo Limited Warranty on page 7 for a complete explanation of warranty terms You must retain your proof of purchase to obtain warranty service Lenovo product service information for Taiwan A Lenovo HmARBAWMT fay Bt Fs AB AR 1 ARA a
4. ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO YOU How to Obtain Warranty Service If the product does not function as warranted during the warranty period you may obtain warranty service by contacting Lenovo or an approved service provider Each of them is referred to as a Service Provider A list of Service Providers and their telephone numbers is available at www lenovo com support phone Warranty service may not be available in all locations and may differ from location to location Charges may apply outside a Service Provider s normal service area Contact a local Service Provider for location specific information O Copyright Lenovo 2010 7 What Your Service Provider Will Do to Correct Problems When you contact a Service Provider you must follow the problem determination and resolution procedures specified Your Service Provider will attempt to diagnose and resolve your problem over the telephone e mail or through remote assistance Your Service Provider may direct you to download and install designated software updates Some problems can be resolved with a replacement part that you can install yourself called a Customer Replaceable Unit or CRU If so your Service Provider will ship the CRU to you for you to install If your problem cannot be resolved over the telephone or remotely through your application of software updates or the installation of a CRU by you
5. de servicio autorizado m s cercano Por favor llame al Centro de servicio autorizado m s cercano para obtener las aprobaciones necesarias o la informaci n relacionada con el env o del producto y la direcci n de env o Para obtener una lista de los Centros de servicio autorizados por favor visite http www lenovo com mx es servicios Imported by Lenovo M xico S de R L de C V Av Santa Fe 505 Piso 15 Col Cruz Manca Cuajimalpa D F M xico C P 05349 Tel 55 5000 8500 14 Warranty and Support Information Chapter 3 Customer Replaceable Units CRUs Customer Replaceable Units CRUs are computer parts that can be upgraded or replaced by the customer There are two types of CRUs Self service CRUs and Optional service CRUs Self service CRUs are easy to install They might be standalone latched or require a screwdriver to remove a maximum of two screws However Optional service CRUs require some technical skills and in some cases might also require simple tools such as a screwdriver However both Self service and Optional service CRUs are safe for the customer to remove Customers are responsible for replacing all Self service CRUs Optional service CRUs can be removed and installed by customers or by a Lenovo service technician during the warranty period Lenovo servers contain both Self service and Optional service CRUs e Self service CRUs These CRUs unplug or are secured by no more than two screws
6. 1 and 2 years If required your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service Scheduling of service will depend upon the time of your call parts availability and other factors A warranty period of three 3 years on parts and one 1 year on labor means that Lenovo will provide warranty service without charge for a parts and labor during the first year of the warranty period or a longer period as required by law and b parts only on an exchange basis in the second and third years of the warranty period Your Service Provider will charge you for any labor provided in performance of the repair or replacement in the second and third years of the warranty period Types of Warranty Service 1 Customer Replaceable Unit CRU Service Under CRU Service your Service Provider will ship CRUs to you for installation by you CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request CRUs that are easily installed by you are called Self service CRUs while Optional service CRUs may require some technical skill and tools Installation of Self service CRUs is your responsibility You may request that a Service Provider install Optional service CRUs under one of the other types of warranty service designated for your product An optional service o
7. 1005 El Salvador 800 6264 Spanish Italy Estonia 372 66 00 800 372 6776793 Finland 358 800 1 4260 Finnish France 0810 631 213 French Germany 01805 004618 German Greece 30 210 680 1700 Guatemala 1800 624 0051 Spanish Hungary 36 1 382 5720 36 1 382 5716 Hungarian Honduras Tegucigalpa 232 4222 San Pedro Sula 552 2234 Spanish India 1800 425 6666 English Indonesia 021 5238 823 001 803 606 282 Local number only 603 8315 6859 DID English Bahasa Indonesian Treland 01 881 1444 English Israel 972 3 9142800 Hebrew English 39 800 820094 Italian 4 Warranty and Support Information Country or Region Telephone Number Japan 0120 03 5555 Japanese Korea 1588 6782 Korean Latvia 371 7070360 Lithuania 370 5 278 66 00 Luxembourg 352 360 385 343 French Malaysia 1800 88 1889 Local number only 603 8315 6855 DID English Bahasa Melayu Malta 35621445566 Mexico 001 866 434 2080 Spanish Middle East 44 0 1475 555 055 Netherlands 020 513 3939 Dutch New Zealand 0800 777 217 English Nicaragua 001 800 220 1830 Spanish Norway 8152 1550 Norwegian Panama 206 6047 001 866 434 2080 Lenovo Customer Support Center toll free Spanish Peru 0 800 50 866 Spanish Philippines 1800 1601 0033 Local number only 603 8315
8. Examples of these types of CRUs include the keyboard the mouse any USB device and the power cord Other Self service CRUs depending on product design might include memory modules adapter cards hard disk drives and optical drives e Optional service CRUs These CRUs are isolated parts within the server and are concealed by an access panel that is typically secured by more than two screws Once the access panel is removed the specific CRU is visible e Both types of CRUs are listed in the following table The Installation and User Guide provides instructions on how to replace Self service CRUs and Optional service CRUs Refer to the following table to determine which publication contains the instructions you need The publications are available on the ThinkServer Documentation DVD and also the Lenovo Web site at http www lenovo com support Table 1 CRUs for the TD230 server List of machine types 1039 1040 1027 and 1029 Self service CRUs Optional service CRUs e Memory module e Optical drive e Mouse e Fans e Keyboard e Hard disk drive Ethernet RAID cards O Copyright Lenovo 2010 15 16 Warranty and Support Information Chapter 4 Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product pro
9. ONSUMERS UNDER NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT European Economic Area EEA Customers in the EEA may contact Lenovo at the following address EMEA Service Organisation Lenovo International B V Floor 2 Einsteinova 21 851 01 Bratislava Slovakia Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the product has been announced and made available by Lenovo Warranty Information Type s of Machine Warranty Type Country or Region of Purchase Warranty Period Service 1039 United States Canada Latin Parts and labor 1 1 and 2 America Europe Middle East year Africa Australia New Zealand Japan Parts and labor 1 1 and 2 year 1040 United States Canada Latin Parts and labor 3 1 and 2 America Europe Middle East years Africa Australia New Zealand Japan Parts and labor 3 1 and 2 years Chapter 2 Lenovo Limited Warranty 11 Typels of Machine Warranty Type Country or Region of Purchase Warranty Period Service 1027 United States Canada Latin Parts and labor 1 1 and 2 America Europe Middle East year Africa Australia New Zealand Japan Parts and labor 1 1 and 2 year 1029 United States Canada Latin Parts and labor 3 1 and 2 America Europe Middle East years Africa Australia New Zealand Japan Parts and labor 3
10. e failed product during shipment You may be charged for the replacement product if Lenovo does not receive the failed product within thirty 30 days of your receipt of the replacement product Suplemento de Garant a para M xico Este Suplemento se considera parte integrante de la Garant a Limitada de Lenovo y ser efectivo nica y exclusivamente para los productos distribuidos y comercializados dentro del Territorio de los Estados Unidos Mexicanos En caso de conflicto se aplicar n los t rminos de este Suplemento Todos los programas de software precargados en el equipo s lo tendr n una garant a de treinta 30 d as por defectos de instalaci n desde la fecha de compra Lenovo no es responsable de la informaci n incluida en dichos programas de software y o cualquier programa de software adicional instalado por Usted o instalado despu s de la compra del producto Los servicios no cubiertos por la garant a se cargar n al usuario final previa obtenci n de una autorizaci n En el caso de que se precise una reparaci n cubierta por la garant a por favor llame al Centro de soporte al cliente al 001 866 434 2080 donde le dirigir n al Centro de servicio autorizado m s cercano Si no existiese ning n Centro de servicio autorizado en su ciudad poblaci n o en un radio de 70 kil metros de su ciudad o poblaci n la garant a incluir cualquier gasto de entrega razonable relacionado con el transporte del producto a su Centro
11. en estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Turkish statement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Turkiye EEE Y netmeli ine Uygunluk Beyan Bu Lenovo r n T C evre ve Orman Bakanl n n Elektrik ve Elektronik E yalarda Baz Zararl Maddelerin Kullan m n n Sinirlandirilmasina Dair Y netmelik EEE direktiflerine uygundur EEE Y netmeli ine Uygundur European conformance CE mark C Trademarks Lenovo the Lenovo logo and ThinkServer are trademarks of Lenovo in the United States other countries or both Other company product or service names may be trademarks or service marks of others 18 Warranty and Support Information lenovo Printed in USA
12. er to the troubleshooting and diagnostics information in the Installation and User Guide In addition you can refer to the Hardware Maintenance Manual which contains safety information features and specifications software configuration information part listings component replacement and repair procedures and diagnostic information The Hardware Maintenance Manual is available at http www lenovo com support O Copyright Lenovo 2010 1 If you suspect a software problem refer to the documentation including readme files and online help that comes with the operating system or application program You can get the latest technical information and download device drivers and updates by following the instructions at the following Lenovo Support Web site http www lenovo com support Help and service This section contains information about calling for help and service Before you call Before you call do the following to try to solve the problem by yourself e Check all cables to make sure that they are connected e Check the power switches to make sure that the system and optional devices are turned on e Use the troubleshooting information in your system documentation which is available on the ThinkServer Documentation DVD that comes with your system e Check for updated information new device drivers and hints and tips at the following Lenovo Support Web site http www lenovo com support e Have the fol
13. ffering may be available for purchase from Lenovo to have Lenovo install Self service CRUs for you You may find a list of CRUs and their designation in the publication that ships with your product or at www lenovocom CRUs The 12 Warranty and Support Information requirement to return a defective CRU if any will be specified in the materials shipped with a replacement CRU When return is required 1 return instructions a prepaid return shipping label and a container will be included with the replacement CRU and 2 you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty 30 days of your receipt of the replacement 2 On site Service Under On Site Service your Service Provider will either repair or exchange the product at your location You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product For some products certain repairs may require your Service Provider to send the product to a designated service center 3 Courier or Depot Service Under Courier or Depot Service your product will be repaired or exchanged at a designated service center with shipping arranged by your Service Provider You are responsible for disconnecting the product A shipping container will be provided to you for you to return your product to a designated service center A courier will pick up your product and deliver it to the designated service center Fo
14. gram or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without not
15. ice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Copyright Lenovo 2010 17 Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have be
16. lenovo ThinkServer Warranty and Support Information ThinkServer Machine Types 1027 1029 1039 and 1040 lenovo ThinkServer Warranty and Support Information Note Before using this information and the product it supports be sure to read and understand the following e Chapter 4 Notices on page 17 The Important Notices and the Safety Information manuals that are included with the product First Edition April 2010 O Copyright Lenovo 2010 LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C ER 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Chapter 1 Information resources ThinkServer Web site http www lenovo cut thinkserver Documentation Help and service Before you call Calling for service Lenovo product service information lor Taiwan Chapter 2 Lenovo Limited SEY Warranty Information Suplemento de Garant a para M xico Chapter 3 Customer Replaceable Units CRUs Chapter 4 Notices Turkish statement of T European c
17. llowing its repair or exchange the service center will arrange the return delivery of the product to you 4 Customer Carry In or Mail In Service Under Customer Carry In or Mail In Service your product will be repaired or exchanged at a designated service center with delivery or shipping arranged by you You are responsible to deliver or mail as your Service Provider specifies prepaid by you unless specified otherwise the product suitably packaged to a designated location After the product has been repaired or exchanged it will be made available for your collection Failure to collect the product may result in your Service Provider disposing of the product as it sees fit For Mail in Service the product will be returned to you at Lenovo s expense unless your Service Provider specifies otherwise 5 Product Exchange Service Under Product Exchange Service Lenovo will ship a replacement product to your location You are responsible for its installation and verification of its operation The replacement product becomes your property in exchange for the failed product which becomes the property of Lenovo You must pack the failed product in the shipping carton used to ship the replacement product and return it to Lenovo Transportation charges both ways are paid by Lenovo Failure to use the carton in which the replacement product was received may Chapter 2 Lenovo Limited Warranty 13 result in your responsibility for damage to th
18. lowing information available Machine type and model Serial numbers of your Lenovo hardware products Description of the problem Exact wording of any error messages Hardware and software configuration information Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center 2 Warranty and Support Information The following services are available during the warranty period Problem determination Trained personnel are available to assist you with determining a hardware problem and deciding what action to take to fix the problem Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service Engineering Change management There might be changes that are required after a product has been sold Lenovo will make selected Engineering Changes ECs that apply to your hardware available The warranty does not cover the following e Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts e Identification of software problem sources e Configuration of the Unified Extensible Firmware Interface UEFI as part of an installation or upgrade e Changes modifications or upgrades to devices drivers e Installation and maintenance of network operating systems NOS e Installation and maintenance of application programs Teleph
19. nesia Philippines Vietnam or Sri Lanka disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Singapore and this warranty shall be governed construed and enforced in accordance with the laws of Singapore without regard to conflict of laws If you acquired the product in India disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Bangalore India Arbitration in Singapore shall be held in accordance with the Arbitration Rules of Singapore International 10 Warranty and Support Information Arbitration Center SIAC Rules then in effect Arbitration in India shall be held in accordance with the laws of India then in effect The arbitration award shall be final and binding on the parties without appeal Any award shall be in writing and set forth the findings of fact and the conclusions of law All arbitration proceedings including all documents presented in such proceedings shall be conducted in the English language and the English language version of this warranty prevails over any other language version in such proceedings Other Rights THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION YOU MAY ALSO HAVE OTHER RIGHTS UNDER APPLICABLE LAW OR WRITTEN AGREEMENT WITH LENOVO NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS INCLUDING RIGHTS OF C
20. one numbers are subject to change without notice The most up to date telephone list for Lenovo Support is always available at Country or Region Telephone Number Africa Africa 44 0 1475 555 055 South Africa 27 11 3028888 0800110756 and 27 11 3027252 Central Africa Contact the nearest Lenovo Business Partner Argentina 0800 666 0011 Spanish Australia 1300 880 917 English Austria 43 810 100654 German Belgium 02 225 3611 Dutch French Bolivia 0800 10 0189 Spanish Brazil Calls made from within the Sao Paulo region 11 3889 8986 Calls made from outside the Sao Paulo region 0800 701 4815 Brazilian Portuguese Bulgaria 359 2 9734618 359 2 9693650 Chapter 1 Information resources 3 Country or Region Telephone Number Canada 1 800 565 3344 English French Chile 800 361 213 or 188 800 442 488 Toll Free Spanish China 8205 0333 Cantonese English Mandarin Hong Kong S A R China Macau S A R 795 9892 Cantonese English Mandarin Colombia 1 800 912 3021 Spanish Costa Rica 0 800 011 1029 Spanish Croatia Calls within the country 0800 0426 Calls outside the country 385 1 6110095 Cyprus 357 22 841100 Czech Republic 420 2 7213 1316 Denmark Warranty service and support 7010 5150 Danish Dominican Republic 1 866 434 2080 Spanish Ecuador 1 800 426911 Spanish Egypt 202 3536
21. onformance CE mark Trademarks Copyright Lenovo 2010 DNNNRE cmd al 14 15 17 18 18 18 iii iv Warranty and Support Information Chapter 1 Information resources This chapter contains information about where to go for additional information about Lenovo products what to do if you experience a problem with your system and how to call for help and service ThinkServer Web site http www lenovo com thinkserver The ThinkServer Web site provides up to date information and services to help you buy upgrade and maintain your server You can also do the following e Access the Lenovo Limited Warranty e Access the online manuals for your products e Access the troubleshooting and support information for your server model and other supported products e Download the latest device drivers and software updates for your server model e Find the service and support phone number for your country or region e Find a Service Provider located near you Documentation The ThinkServer Documentation DVD is included with your server and provides the following manuals Installation and User Guide This manual contains safety information setup instructions hardware and software requirements part replacement instructions and configuration instructions Safety Information This multilingual manual contains safety and Regulatory Emissions notices If you experience a problem with your server ref
22. ty Does not Cover This warranty does not cover the following e uninterrupted or error free operation of a product e loss of or damage to your data e any software programs whether provided with the product or installed subsequently e failure or damage resulting from misuse accident modification unsuitable physical or operating environment natural disasters power surges or improper maintenance by you e damage caused by a non authorized service provider e failure of or damage caused by any third party products including those that Lenovo may provide or integrate into the Lenovo product at your request and e any technical or other support such as assistance with how to questions and those regarding product set up and installation This warranty is voided by removal or alteration of identification labels on the product or its parts Chapter 2 Lenovo Limited Warranty 9 Limitation of Liability Lenovo is responsible for loss or damage to your product only while it is 1 in your Service Provider s possession or 2 in transit in those cases where the Service Provider is responsible for the transportation Neither Lenovo nor your Service Provider is responsible for any of your data including confidential proprietary or personal data contained in a product You should remove and or backup all such information from the product prior to its service or return Circumstances may arise where because of a defa
23. ult on Lenovo s part or other liability you may be entitled to recover damages from Lenovo In each such instance regardless of the basis of your claim against Lenovo including breach negligence misrepresentation or other contract or tort claim except and to the extent that liability cannot be waived or limited by applicable laws Lenovo shall not be liable for more than the amount of actual direct damages suffered by you up to the amount you paid for the product This limit does not apply to damages for bodily injury including death and damage to real property or tangible personal property for which Lenovo is liable under law This limit also applies to Lenovo s suppliers resellers and your Service Provider It is the maximum amount for which Lenovo its suppliers resellers and your Service Provider are collectively responsible UNDER NO CIRCUMSTANCES SHALL LENOVO ITS SUPPLIERS RESELLERS OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES 2 LOSS OR DAMAGE TO YOUR DATA OR 3 SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Dispute Resolution If you acquired the product in Cambodia Indo
24. ur Service Provider service a product or part if you do not own it 8 Warranty and Support Information Your Additional Responsibilities Where applicable before service is provided you agree to 1 follow the service request procedures that your Service Provider specifies 2 backup or secure all programs and data contained in the product 3 provide your Service Provider with all system keys or passwords and sufficient free and safe access to your facilities to perform service and 4 ensure that all information about identified or identifiable individuals Personal Data is deleted from the product or that with respect to any Personal Data that you did not delete you are in compliance with all applicable laws Use of Personal Information If you obtain service under this warranty Lenovo will store use and process information about your warranty service and your contact information including name phone numbers address and e mail address Lenovo will use this information to perform service under this warranty and to improve our business relationship with you We may contact you to inquire about your satisfaction regarding our warranty service or to notify you about any product recalls or safety issues In accomplishing these purposes we may transfer your information to any country where we do business and may provide it to entities acting on our behalf We may also disclose it where required by law What this Warran
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